Planet2112

24 de jun. de 2016

We purchase a 4 runner Paul help us tremendously on all the process great person this is my new dealership thanks for everything

Mary Ann/Lew

8 de jun. de 2016

We purchased a Highlander and Billy was our sales rep. Great person and was very accommadating. Everyone at the dealership was very pleasant. Our experience at the dealership was excellent and I highly recommend considering this dealership and speaking to Billy to purchase a Toyata. Also, the Highlander is a great car and we are very happy!

Steph613

7 de jun. de 2016

Great salesman no pressure but extremely helpful and a pleasure to deal with and the finance person was great too very honest people to deal with

kmk

13 de may. de 2016

Bought my 2010 Matrix in August 2014. They told me they replaced the brakes. In October 2015 I brought the car in for NYS inspection. The brake were fine. I passed inspection. I brought my car in yesterday for an oil change and they told me the brakes were frozen, needed the calipers, etc. , and charged me almost $1,000. In less than 6 months I went from fine to unsafe I have put less than 10,000 miles on it since 'i bought it and it as a manual transmission. I downshft instead of braking. Needless to say, I won't be back to Riverhead Toyota for any kind of service. KMK

Sara jeanne

8 de may. de 2016

This is my 5th Toyota and every year it gets better ! My sales Rep Dan Meehan made this a great experience! He had a lot of patience with me and that is a great quality ! I love Toyotas , you cant kill these cars ! Thanks again Dan! I will be back!

Kat

28 de abr. de 2016

Ali was not pushy at all, but listened to all my wants and needs. We found a car I love at a reasonable price, but it had some scratches from 12 years of use. He made sure that the car was buffed, repainted, and given to me in wonderful condition. I love my used vehicle.

My Toyota

10 de abr. de 2016

My experience at at Riverhead Toyota was wonderful the sales person Jamie was very in tune to my needs and he didn't promise anything that he couldn't make sure would happen if he said it he did it and that was the best part for me he treated me first as a person and not just a customer

Ben n Sue

26 de mar. de 2016

I was very pleased with Our purchase. Our sales Rep. Dan Gladd went out of his way to satisfy us. Made buying a great experience with no pressure at all.

Juliem319

19 de mar. de 2016

Jamie Murcia is a great salesman, was very helpful and pleasant. Explained everything and helped me get the car I wanted. The finance officer Matt was very helpful and professional. This is my 3rd Scion. Thank you all for your help.

BillSta

16 de mar. de 2016

We just bought our second Prius from Riverhead Toyota and again we are satisfied with our sales person, Brendan Bowen, clarified all the options available and helped us pick the model that was best for us. The process was quick and efficient and delivery was on time.

Happy camper

15 de mar. de 2016

From the moment I walked in to the time I drove away in my new vehicle the experience was pleasant and professional. Well done. Special thanks to Jim Reister, true gentleman.

Steelers1

3 de mar. de 2016

Dan Meehan is a great salesman. He listened to what I was looking for and he made it happen. It was a painless experience. He is a real stand up guy unlike most salesman who are just trying make a fast deal without listening to what the consumer is looking for.

hunterjumper1123

29 de feb. de 2016

This is the 4th vehicle my family has bought through Riverhead Toyota. The first two were from the same sales woman who has since retired. When my husband and I went back to buy another vehicle, Ali took amazing care of us. When I was in an unfortunate accident, we didn't hesitate to go back to him. He is friendly and helpful and both times has helped me get into the best vehicle for my needs. He has helped financially and made sure that we got the best fit with warranties. He has done an amazing job for us, and we will be back to see him again!

MaryTom

21 de feb. de 2016

I have bought 3 Prius cars from Riverhead Toyota and have been very happy with the service. This time I came in looking for a used near new vehicle and Brendan was very accommodating. My husband and I had one or two MUSTS and I was given some good comparisons. Then Brenden mentioned the advances in the 2016 and suggested I drive both. And we only looked at those with our special requirements, one being a spare tire that my husband just has to have. Brenden was very accommodating and sourced a car from NJ for us which we received in less then a week. I appreciate Brendan's knowledge about Toyota, friendliness and great service.

dtrapani

17 de feb. de 2016

Our salesman Joe DiPinto was outstanding! He was totally knowledgeable on the Toyota model we selected and was a pleasure to deal with. There was no high pressure sales pitch. Joe went above and beyond in every aspect.

ptedone

15 de feb. de 2016

My sales rep Dan Meehan was awesome to deal with, also Chris the mgr. was great.A great place to shop and buy a Toyota. Great deal and great people.Very happy I choice Riverhead Toyota.

ssap

13 de feb. de 2016

My Lease was ending on my 2013 Venza. I wanted a Highlander this time. Riverhead Toyota had the exact one that I was looking for. Jay was and has always been very helpful and goes above and beyond for me. This is my 3rd vehicle leasing from Jay. Always has been a easy and stress free process.Highly recommend Jay Scholl for leasing or purchasing a vehicle from Riverhead Toyota.

wrwhite

7 de feb. de 2016

This was a very good car-buying experience: easy, rapid, and hassle-free. Jay Scholl was professional, competent, respectful, and honest ... a man of integrity. He also found exactly the car I wanted. In addition, Jay and Riverhead Toyota really helped me out by providing a loaner truck while I waited 2 weeks for delivery. Regarding financing, Peter Fournaris was fair, professional and assertive. He gracefully accepted my declination when offering me warranties I did not wish. Financing was easy, and most of the work had been completed before I met with Peter. In summary, this was the best car-buying experience I have ever had. Mr. Scholl and Riverhead Toyota should be congratulated.

timcrow

3 de feb. de 2016

We turned in a leased 2013 Venza and leased a new Rav 4. James was very helpful and answered all our questions. The new car was ready when promised and James went over all the operating functions clearly. The overall experience was pleasant.

jessicagoleski

2 de feb. de 2016

Had the best experience with Jay at riverhead Toyota. The nicest and most genuine salesperson I have ever met. He is truly amazing! So happy with my rav 4!

Thomas Lynch

25 de ene. de 2016

no need to type a lot of fluff and etc. here. Just go there! no bull, no talking to this guy and that, all the posturing and baloney......bing bang boom you are in and out with a great vehicle and price.

Jeff from East Hampton

8 de ene. de 2016

Dan, Chris, Matt were very easy to work with. I felt in control of the deal the whole time and never felt pushed to purchase. I would recommend this dealership to everyone RH Toyota is light years ahead in customer service, product knowledge and commitment to their customers. They get it. Thanks,- Jeff

tacoma_david

8 de ene. de 2016

Just bought new Tacoma. Salesman Dan Meehan was superb. I rate him 5/5. Only problem with this dealership is service for your car... they need more help to answer phones, get back to you when you leave a message and generally speak to customers when they arrive on time for their servicing appointment!

boundary exterminare

6 de ene. de 2016

Our sales man Charles was very professional and friendly. I had bad experiences in the past with hiding fees and tricky questions in other dealers. But the staff at Riverhead Toyota is amazing and so easy to buy. I will recommend my friends and family to this dealer.

dencos

5 de dic. de 2015

Excellent sales team!!! Very professional and friendly, Paul communicated with with us during each step of the sale. He took the time to explain to us how the transaction would take place via phone calls and emails. The sales team made sure we were happy with the car as we left the showroom after the purchase. The best car buying experience I ever had. Thank You!!!!!

TMALO

23 de nov. de 2015

Very friendly and professional. Took the time to show me multiple cars with multiple options. Every one from the lovely secretary, service crew and sales department made this purchase easier then any other car I have purchased. Thanks again!

LuvToyota2314

20 de nov. de 2015

We have dealt with Riverhead Toyota since 1988. This purchase was as easy as the last seven; 3 Tercels, 1 Camry, 1 Previa, 1 Sienna, a 2007 Prius; and now our new 2015 Prius.

janet

13 de nov. de 2015

When my husband and I went to Toyota we were very nervous. The last time we bought a new car was 14 years ago. At that time buying a car was a stressful process, and when it was all over we felt railroaded and taken advantage of. However when we went to Toyota, we strolled around a few times checking out every single car without being badgered and as soon as we needed help we asked for it. Joe D. introduced himself in a completely non threatening way. He put us completely at ease to find out what type of car we needed, and we found one. The best part was Joe D. didn't take advantage of two exhausted parents desperately in need of a new car. The whole process was like a dream and we will never go anywhere else. Thx Joe D.

john haas

20 de oct. de 2015

We bought two trucks from this dealer within the last few months, with the help of Charles Mburu and Chris Weitz, both which were excellent to work with. They went above and beyond to answer our questions and help us make the best choices. Would highly recommend them. Thank you Riverhead Toyota! We love our trucks : )

Scared

15 de oct. de 2015

A serious and potentially dangerous acceleration problem was not addressed and dissmiised. When noted it was ignored later when the service department was informed. My 2010 Camry 100k $110 service was easily stretched into a $660 and my one special concern was dismissed. I expressed concern about my excellerater which appears to have a mind of it's own and does not always back off when braking or easing off on the gas pedal. Having heard of past recalls and a serieous liability due to accidents and fatalities I expected a thorough response. I was told that nothing was found and blame was placed on the floor mat (a relacement which Toyota Riverhead provided for the missing original when I bought the car new). Four days ago I received a courtesy call about my satisfaction with their service. I informed the caller that I was still experiencing the same problem and was told I would get a call from the service rep the next day. I have not yet recieved a call.

cariens

29 de sep. de 2015

We spent two months looking for and test driving multiple cars. We were convinced we were going to by a Cherokee or an Edge but after meeting with Diego, and driving the Highlander it became an easy choice. Diego answered all of our questions, and on the day of the purchase made the buying process fast and worry-free. The salesman made all the difference.

bernman402

28 de sep. de 2015

The mechanic who worked on my Prius did not install the oil pan splash guard properly and the piece eventually has disenlarged from the mounts. Called and asked if they would honor and repair and was told no.

Hallerva

20 de sep. de 2015

Yesterday I leased a new car at Riverhead Toyota. Charles is an amazingly helpful and kind salesman as well as the rest of the staff there. Of all the places I've been to shopping for a car this was by far the best for customer service, representatives that are knowledgable and looking to help you fill your needs. There is a personal touch at this place that surpasses all others! I will be back for my next car!

lena,723

19 de sep. de 2015

I am not savvy with electronics and had a difficult time adding the phone to the Bluetooth. I called Charles a few times and made arrangements to bring car in for help reloading phone. He couldn't be more helpful as was Matt.

Danielle63

17 de sep. de 2015

Diego was wonderful! I went into the dealership on the recommendation of some coworkers. I was shown an assortment of vehicles, new and used, in my price range. There was no pressure to buy, but I ended up purchasing a new Scion. It was within my budget, and I Iove the vehicle. The entire experience was great!!

missy0322

17 de sep. de 2015

Craig was very professional, patient and informative with the experience of purchasing a used Toyota Corolla. I was impressed with his knowledge, character and attitude, and he did NOT fit the cliche definition of a "used car salesman". He took time to explain what was asked - and re-explained when asked to clarify :-) We requested test driving several vehicles, and he was very accommodating, with a smile. When we sat down to do the paperwork, I felt I received the best treatment, and deal, when purchasing a used car. Peter, the finance guy, was also very helpful, positive and informative. I would recommend Toyota Riverhead for anyone seeking a new or used vehicle....Toyota Certified is the way to go!

Albena

5 de sep. de 2015

I'm a happy customer. They worked with me to get me the best deal on just the car I wanted!!! I only do business with Riverhead Toyota. And it's the best car buying experience one can have!

Barbara Tiedemann 115

1 de sep. de 2015

Paul and Chris we're very professional and very helpful in showing me how to use all the bells and whistles and my beautiful brand-new Toyota Tacoma I would recommend Riverhead Toyota to anybody who's looking for a really good truck that will never lose its value thanks again guys !!!!

adamr

25 de ago. de 2015

I came in to buy a Prius on the spot and that's exactly what I did. There were no hidden surprises or shady dealings, just fantastic service and a deal that I wasn't expecting on a better car than I had planned to buy. My sales associate Jay Scholl was so great. He was fully invested in getting me the best deal possible, not just selling me a car. From start to finish, I really can't say enough positive things about my experience here. And I LOVE my new car!

Shirley go

6 de ago. de 2015

From the first time I walked in, Paul made me feel that this dealer needs no bluffing. He laid down all facts and gave me all the options to choose. No hidden surprises. Excellent service and great salesman

rav4jane

30 de jul. de 2015

I found everyone at the dealership to be very professional. Dan Meehan went out of his way to offer great customer service. I even changed the finance from a buying to leasing at the last minute and everyone was so helpful.

Rgalicia13

10 de jul. de 2015

The salesman was very knowledgeable of the products and attentive to my needs and concerns without being overly aggressive. I would recommend my associates to this dealer.

Happy Driver

9 de jul. de 2015

Right off the bat we were on the same page with Jay Scholl our salesman . We told him we wanted a Toyota Prius C because it was just going to be a commuter car and we didn't need any bells and whistles. Jay got it! He showed us what they had in stock and gave us a fair price. The entire transaction was seamless. No trying to sell me up to the bigger car. No trying to sell me options I didn't want. Overall a great and satisfying experience.

virginia nolan-palleschi

2 de jul. de 2015

The help that I was given in selecting the right vehicle for me at this time of my life was excellent. Charles.Mburu, the salesperson, was extremely knowledgeable about the various vehicles, and he helped me to select the right vehicle. I am extremely pleased with my new 6 cylinder Venza.Ted Lucki really knows how to manage a well run dealership and should be commended.

mikeob

29 de jun. de 2015

Wanted to buy a Prius v with low mileage. Dealt with John Serabian and Dan Gladd. It was definitely the most professional and easiest car deal I have ever been involved in. I would recommend this dealership to anyone looking for a car new or used. They bent over backwards to help me get exactly what I was looking for. Thanks to all at Riverhead!!!

M

28 de jun. de 2015

Quick & Easy. Marshall Dornfeld was pleasant to work with. The same with the gentleman responsible for financing. Overall the experience was excellent. Thank you Thank you

cricket

26 de jun. de 2015

Not your old school car dealers. These guys were gentlemen all the way. Gave me a great price, and treated me like a valued customer

Car

22 de jun. de 2015

Jay has been the best salesman I have leasted two Toyota Camry from him. Very knowledgable and helpful.i would recommend riverhead Toyota and JayScholl to anyone interested in a car purchase.

gkoulomz

21 de jun. de 2015

At the end of my initial visit, I said I would check other places as well. The sales manager said that he ""would not be beaten on price". I returned with Consumer Reports' Build and Buy Service quotes from other dealers which were much lower (more that $1000).. After they offered many excuses, much hemming and hawing, I said I would go elsewhere. The Dealership Manager was called in, and we agreed on a price which was a couple of hundred dollars higher than the lowest, but good enough for me, since this dealership was much more convenient.

NY_IS300

20 de jun. de 2015

The reviews on here are true. Our salesman Dan G. was very friendly and professional. He never tried to rush me into buying the car, respected my time and answered all of my questions. I highly recommend RT, and will def come back in the future . Thanks Dan and RT.

xtina72

14 de jun. de 2015

The usual car buying experience is awful. This is our 3rd car/truck we have bought from Riverhead Toyota and we will go nowhere else and we will always buy from Joe D, he is friendly, he listens, he always gives us the best deal. Love Joe! I dont know what we would do if he leaves Riverhead Toyota, he is top notch!

JFjoy

13 de jun. de 2015

Our salesman Charles gave us a stress free experience. He was knowledgeable and gave us all we needed to seal the deal. A real gentleman.

dtk64

1 de jun. de 2015

Riverhead Toyota continues to be my place to look for and bye new cars. The staff is knowledgable and friendly, and they have a wonderful product.

Joey B.

22 de may. de 2015

Excellent sales rep., dealership, deal and 2015 RAV4. I WILL RECOMMEND TO ALL MY FRIENDS. The attention to detail is unsurpassed. The attention to the potential buyer was perfect sas was the deal and car. Joe

Toyota Family

19 de may. de 2015

We love this dealership, and Charles' influence is a major part of that.Charles and the team aren't just helping your family drive out with a car, they're building a no nonsense experience in every drive you take. Charles and team are always there for our family.

Marianne

8 de may. de 2015

We had an excellent experience trading in our RAV4 for a 2015 RAV4. Jay was excellent in every way. We will buy there again. It was a no pressure purchase.

john m.

5 de may. de 2015

Craig and the guys down at Riverhead Toyota could not have made the process any better. And I got a great price as well. Straight forward, no non-sense, and friendly. I'll be back for my wife's car in a few months.

Michelle

3 de may. de 2015

Joe D is awesome! Thank You for Going the extra Mile for us! We really appreciate all your hard work, Time and effort that you at Riverhead Toyota put in for us. Many Thanks! I will and already have Recommend Joe D. He was able to get us into a car within our Budget. I love the 2015 Camry it rides like a dream.

phoenix

1 de may. de 2015

I was stuck with a flat tire on Pulaski and CR 58 and Mike came to fix the problem. He is a fixer. He's also polite, caring and professional. Behind every good service department, there is a leader -- that's Mike!

Mark A.

30 de abr. de 2015

Having bought cars in NYC in the past, all I knew about the car shopping process was long-waits, bait-and-switches, hidden details, inefficiency, and tons of pressure. I just assumed that was the only way. From the minute I walked into Riverhead Toyota, Jay put me at ease. I was able to test drive a car within minutes, no complex waivers to fill out first. They found the exact car I wanted, and instantly matched the price I found on True Car without need for negotiation. I never felt an ounce of pressure to buy, or move at a speed I didn't feel comfortable with. Once I decided, they filled out all the paperwork, including insurance. I walked in a few days later, picked up the keys, and walked out, maybe spending a total of an hour or two in the dealership total. They even returned my previous lease to the Honda dealership. I can't recommend the people and dealership enough.

Frank

29 de abr. de 2015

When I met and talk with Jay I found him to be down to earth and honest. When I explained to him my buget and requirements he listened and steered be to the trucks I requested and did not try to over sell me. I never felt pressure and I am thankful for his education.

AMPM

24 de abr. de 2015

The sales experience that I had was excellent. The salesman was careful to understand my wishes and needs in a car and willing to discuss and show me options to suit those needs. He made the whole process go smoothly and hassle free.

camperjan

23 de abr. de 2015

Had a great, easy and efficient experience buying my truck. Never felt pressured. Am very happy with purchase., and truck was delivered ahead of schedule.

satisfied

14 de abr. de 2015

Great salesmen that are not very pushy at all. Was able to find me the exact car that I wanted. was able to get the truck for a good price.

Happylady

10 de abr. de 2015

On April 2, 2015, my husband and went to Riverhead Toyota because our lease of a 2012 Toyota was ending. We were assigned to Joe D. He was very informative, showing us cars we were interested in and summarizing differences in the cars. He took my husband and I on a test drive of a new Rav 4 which we really liked. He allowed both my husband and I to drive. When we got back I asked to test drive the new Camry xle. We went through the same procedure but I knew in 5 seconds I wanted the Camry. Joe was friendly, informative and very professional which made the whole experience very easy and enjoyable

Robert N.

8 de abr. de 2015

Coffee, cookies and courtesy. I have purchased 5 brand new cars and Riverhead Toyota outshines them all. No hassle, no pressure test drives all day long and then the drive home in my beautiful brand new Toyota. Awesome, awesome and awesome. Great car, great price and great people.

dawn and David

4 de abr. de 2015

Brendan made the experience painless and inviting. Having just left a typical "salesmen selling" experience, we were ready for the next sales pitch. Instead Brendan was engaging and his questions were well thought out, he listened and offered suggestions. And he listened more. We will ask for Brendan as long as we are buying cars. We were looking for the rock bottom price, and with Brendan's help we chose a car in stock and level higher. We paid a little more, but in our opinion we got what we needed.

Richiemjr

2 de abr. de 2015

The Salesmen Alex was GreatHe is an Asset the Riverhead ToyotaA job well done Alex& If I plan on buying another Tayota Tacoma you will be my Salesman No QuestionsThank You Richard Maughan Jr

Hajoy342

29 de mar. de 2015

Diego was professional and easy to work with!!thank you for a wonderful experience! I love my new car! This was a very easy happy transition trading in my car and buying a new one.

EJ

24 de mar. de 2015

By far exceeded my expectations. I went to various different places to explore my options with different brands and dealers around Long Island. Other dealers were vicious when it came to making a deal, the complete opposite to my experience here.The team as a whole were so kind, professional and family oriented. River head team have been a pleasure to work with no pressures and all questions answered. Of course they were highly recommended by a family-friend that has been doing business with Charles Mburu for years. Whom of course I recommend if your in seek for a new/used/lease Toyota. Thank you for making it a quick and easy experience. In love with the new vehicle.

Ultraclassic

28 de feb. de 2015

As far as I'm concerned, everyone I spoke with at the Riverhead dealership had a sense of ownership instilled within. It was a magnificent experience.I had the pleasure of dealing with not only a seasoned professional, but a really nice person. His name is Jay Scholl. As we were configuring my deal, we talked about "real" life topics in general...and you can tell when someone is genuinely having a discussion with you and when they are just buying time to complete a transaction. Jay was truly concerned whether or not I was happy and wanted to ensure I received the best deal possible. I did. Thank you Jay.I elected to utilize TFS and finalized the financing with Peter Fournaris. Another true professional. He was a wonderful person to talk with, personable and efficient. The financing experience was not only painless, I enjoyed it!Anyway, my overall experience including the my initial reception walking in the front door was exceptional and will recommend this dealership to everyone I know.Enjoy the ride...life is pretty quick!

Barbara

22 de feb. de 2015

We just bought a new Highlander at Riverhead Toyota.We had a great experience. Jay,Chris and Matt were wonderful to work with.We were planning to lookat other brand cars but Jay just sold us right away. He was so professional and friendly and answered all our questions.Plus his little dog looks just like ours.lol We hope the rest of our children follow us and buy with Jay Scholl.We love our new car.

Tab

17 de ene. de 2015

We Just bought our 6th vehicle from Dan Gladd at Riverhead Toyota, and we could not be happier. We looked at other dealers and we were just not comfortable. They always go the extra mile to help you find exactly what you are looking for.He did not pressure us into anything, he gave us the space we needed to really decide which vehicle was right for us. W drove a 4runner, a Highlander and a Tacoma. All of which I would highly recommend, ultimately we choose the Tacoma. It best fit our lifestyle and the needs the we were looking for in a vehicle. The reliability of Toyota is unsurpassed. You may pay a little more than other brands, but you really do get what you pay for. Thank you again, and I would recommend!!

Mrright

15 de ene. de 2015

they installed remoto start on my tacoma 2012 after driving a few miles engine light came on i returned and tell them to fixed it and they made me come back next day, i planned to take off and get my refund but they told me they don't refund anything , i had to kept even is the cheapest device ever installed for 450 . i am very disappoint and I would not recommend this place at all

bfamo

11 de ene. de 2015

We worked with both Jay, and Peter during the process of leasing my Corolla. They were both VERY helpful in answering any questions we had, and helping me find the car that fit my needs best. I had been to a few dealerships before coming to Riverhead Toyota, and none were as courteous, welcoming, helpful and friendly as the staff at Riverhead Toyota. I've already spoke very highly to my friends and family about my experience.

LOUSCHMITT

31 de dic. de 2014

In my past experience car buying can be a rather painful process. Ali Shah made my purchase a pleasant one at every turn. He was thorough, thoughtful and extremely helpful in every aspect of my purchase. I wouldn't hesitate to recommend him or Riverhead Toyota to anyone, Thanks to all.

JB

30 de dic. de 2014

Great dealership! Extremely easy and friendly to do business with. No high pressure or games during the purchase. Everything was straight forward and honest. Paul Pryor was a great sales person to work with in addition to the other members who helped.

Avelon, Camry & Tundra owner

29 de dic. de 2014

Great service department they really want to do the job rite the first time unlike other Toyota dealers located nearby in Middle Island!

GaddiRay

22 de dic. de 2014

Jay Scholl was a salesman who was always courteous and provided the best price, including Massachusetts. As a result we bought TWO Highlanders from him. He is a real asset to Riverhead Toyota, and this buyer appreciates it, having bought new vehicles for over fifty years.Ray Gaddis

Fofin3k

27 de nov. de 2014

This was a very pleasant buying experience. The staff was fantastic from the moment I walked in the door to the moment I drove away, all in a day, which was truly amazing. Thanks again. I would highly recommend this dealership!

roz65

15 de nov. de 2014

This is the 4th new Camry I have purchased. I loved each one.....never had any complaints about them. My last 2 were purchased at Riverhead Toyota, and I can only say positive things about my experiences with the sales and service staff there.

bobsag

24 de oct. de 2014

James Reister provided outstanding sales direction and support during our decision to purchase a new Tacoma. He listened to our questions, provided clear answers and made suggestions that were very helpful. Once we decided on vehicle specifications, James located a vehicle within the time he quoted. James is very enjoyable to work with. We would recommend his professional abilities and friendly support to any of your customers.

susan.powers.94651

30 de sep. de 2014

I AM IN LOVE WITH MY NEW PRIUS, FROM THE COLOR TO THE ENGINE TO THE SUNROOF. AND THE SEVICE AT RIVERHEAD TOYOTA WAS THE BEST.THANKS, SUSAN

eljip

23 de sep. de 2014

I was very satisfied with the purchase of the 2014 RAV4 XLE from the test drive to the delivery of the vehicle. Paul Pryor was very professional and helpful. Thank you.

nicole196823

6 de sep. de 2014

My experience with working with Alex Bruno has been extremely positive. He made the process easy and was extremely helpful. Because of his help I was able to get a great deal on a Rav4

batyah2012

29 de jul. de 2014

Did not have a good service experience, but Mike Hamill took the time to call me and discussed the issue and make it right. Mike is an excellent service manager. I would recommend Riverhead Toyota as a reliable organization.

Chuck Bach

28 de jul. de 2014

Leasing my 2014 Prius plug in hybrid was a pleasant experience from beginning to end. Jim Reister listened carefully to what I was looking for in a leased car and he gave me a fair price. This is a dealership with a competent staff that treats its customers with respect. I highly recommend Riverhead Toyota to all.

Ferrariguy

27 de jul. de 2014

Sales Associate Alex Bruno simply excelled in the "presentation" and sale of our new Venza. Alex's process-centric approach to sales and marketing set the standard for integrity and competence. Alex is one of those truly unique individuals that continually adheres to the lofty goal of customer satisfaction throughout the entire sales process. His straightforward and above-board dealings us represents the highest level of professionalism in the complex and at times intimidating retail auto sales domain.Mr. Bruno is to be commended for his professionalism and is genuine concern for our satisfaction in the purchase of our new Toyota. In the simplest of terms "he" is the reason we purchased out Venza from the Riverhead store.

Caitlin Minton

21 de jul. de 2014

I brought my Toyota Yaris 07' for an Oil Change and Detailed Car Wash this past Saturday. Brian was very helpful and accommodating considering my car was there for about two hours for just an oil change and car wash. However, when I opened my door I wasn't even sure if it was my car. There was a Spanish radio station on blasting music, a phone of one of the employees was left being charged in my car using my car charger as well as in my cup holder, there was a can of fancy feast cat food left there?!? I don't own any cats and I KNOW that wasn't in my car before I brought it there. I don't know where along the way the ball was dropped, let it be service or car wash but I won't be getting another car wash there because on top of everything that was left in my car, the vehicle was still dirty inside and out.

plicursi

1 de jul. de 2014

Before buying my Tacoma I visited three Toyota dealerships in the Tri-State Area, the Riverhead dealership was best of them all. Everyone at the dealership were professional and supportive. Jay and Chris treated me as a partner instead of just a buyer. The worked a great deal for me and I was extremely happy. I appreciate there extensive knowledge and professionalism. This is my first Toyota purchase but expect to be with the Toyota family for long time.Peter Licursi

contradiction

27 de jun. de 2014

We rated the dealership as "great" in all categories except price. One can never report that the price is great! The staff t this dealership continually earn our loyalty with exceptional service, professional and friendly sales counseling with no hard sell tactics. Our sales representative, Dan Meehan, treats us like old friends. That is not an exception in this shop, it is the norm. The tone is set at the top; Ted Lucki is a good citizen and as sincere a gentleman as you will find in his industry.

Jopookie14

23 de jun. de 2014

I Knew that I wanted to replace my 2003 Toyota Camry for a 2014. Jay was receptive and produced the Camry of my dreams in under 45 minutes. He was efficient and made the entire process happen in two days. In addition, he gave my step son some good advise! I will recommend Riverhead Toyota to every one I know. Thank you

fpm70

15 de jun. de 2014

We have had our 2008 Prius serviced here at Riverhead Toyota since we purchased the car and have been extremely pleased with the service that is provided so when we wanted to trade in our 2008 for a 2014 Prius we went in and spoke to Dan Meehan who helped us with a new car. Excellent service and made the purchase and paperwork painless. went for coffee and some shopping and the new car was ready and old car turned in. They made everything work smooth. Thanks for a job well done. Regards, F. MAGLIO

cliff218

11 de jun. de 2014

Charles Mburu was very helpful,conscientious and knowledgeable. His prompt responses as well as his courteous manner made him a pleasure to deal with. Highly recommend him.

LTalamo378

28 de may. de 2014

We had a positive experience in returning our leased 2009 Yaris. Because we were under mileage on the leased vehicle, we were given favorable consideration on our next leased vehicle.

diane73233

18 de may. de 2014

My wife and I purchased/leased 6-7 cars over 15 years from Competition Toyota in Middle Island, NY. We were never treated as well as we were at Riverhead Toyota! What a pleasure. Dan Meehan, our sales person, could not have been nicer. Everyone we encountered was such a pleasure to deal with.Not only did we get a better trade in and price than we would have from Competition Toyota, we were treated so much better. After turning in our lease at Competition, we asked for some prices on trading in our '12 Prius for a '14 Venza. Four weeks later, we are still waiting for a price quote. All we received from Competition was a strange phone call asking my wife if I was present when our Camry lease was turned in. She felt they were insinuating that something inappropriate was going in between her and the sales person, resulting in no fees for turning in the '12 Camry (1,700 miles) early with no penalty fees.The respect and appreciation we received from Dan and everyone at Riverhead Toyota was refreshing. We are loyal Toyota owners and we were loyal Competition Toyota customers. Now we are loyal Riverhead Toyota customers and I can't imagine going anywhere else for a new car!

mycnam

1 de may. de 2014

I scheduled a test drive with the service manager Mike Hamill to check out a rattling noise problem from the fender. Although the problem was confirmed, Toyota's extended warranty does not cover it. But I also got a free multi-point inspection. In contrast, at another major dealership on the island, I was told to sign for a $120-ish diagnostic fee upfront before they ever try to look at my car. How much does it cost them to just listen to the noise?Overall a very friendly experience, highly recommended. I would consider bringing my car here for service in the future.

Lesaya

30 de abr. de 2014

I visited Riverhead Toyota twice to discuss and firm up on the purchase of a Prius. Both times I met with Charles. Being an owner of a Prius prior to my new purchase, I didn't need persuasion about the car, but Charles presented the Prius admirably. All my questions about packages and pricing were answered in detail. The follow-up visit was done with my husband who also found his questions and concerns addressed in detail. Our experience of Charles was of an exceptional, professional and very personable salesman.

CarlosZarate

25 de abr. de 2014

I went to Riverhead Toyota looking for a new or used truck. I wasn't sure, but I had my boxing gloves on. The last new car purchase I made, I was taken for a ride and ripped off. Because if that past purchase, I had prepared myself to not let this happen again. Arriving at R.H.T., Dan met us outside as I started to look at some used trucks which I saw online. Dan asked if I had any questions, which I did. From the start I didn't have that feeling that this was a typical car salesman. He was professional and honest. I explained what I was looking for and my situation. He understood and did some research while I went for a test drive. He restored my faith in purchasing a new vehicle. I will continue to use R.H.T. going forward. He even stayed late on the night I went to pick up my truck. Now I understand why he has been working at this dealership for so long. Bottom line, if your looking to purchase a new vehicle, Dan is your man......

trishbrett

15 de abr. de 2014

I had a great experience working with Charles. He was very helpful and listened to what I needed. He had great suggestions and showed us what we were looking for. He worked with our budget and got us a great car at a great price. He was awesome. I would recommend him to anyone looking for a new or used car.

cfpd

11 de abr. de 2014

We cannot speak highly enough for this dealership. We have purchased our vehicles from this dealership for over 20 years. Brenden made the transition from our previous Sienna to the upgraded 2014 model. My husband is handicapped,which gave special concerns to address,and he could not be more helpful. The dealership came up with the perfect vehicle to service us,and it is so nice to look at! In addition,they handled taking our previous vehicle to Abilities Unlimited to remove the previous chair lift,and install it in the new model. It took that burden off of my shoulders,and helped tremendously I can't even say! They always make the process of getting a vehicle pleasant not just smooth. They never apply pressure sales which is huge.Who can say they actually enjoy going to a dealership today? We do. Ted Lucki is the absolute best owner,employing good people in sales and in service,and he oversees that the customer is taken care of to the highest degree. These are some of the reasons we remain loyal to Riverhead Toyota.

normangodfrey

10 de abr. de 2014

I am a new resident of the Riverhead New York area. Fortunately, I was referred to Dan Gladd by another new acquaintance in Suffolk County. Dan helped me in every aspect of the purchase of my new car. I had not purchased a car for some years, and the vehicles themselves had changed alot since I last investigated them. Dan is very well-informed and provided all the information as well as several timely recommendations that made my ultimate choice a perfect one. He was courteous, always quick to respond to questions and telephone calls, and delivered exactly the right car ahead of the predicted time. If you need a car, go to Riverhead Toyota and see Dan Gladd!

sidbye

8 de abr. de 2014

problem was solved by manager but because of the run around I got I will never use that dealership again I will drive further for service

cast707

27 de mar. de 2014

This is the fourth Toyota i have purchased/leased at Riverhead Toyota from Craig Cohen and Chad Echezuria. I travel more than forty five miles and pass several toyota dealerships in order to do business with Riverhead Toyota due to my trust in Craig and Chad and the GREAT prices i bargained/received with them. Craig and Chad are very personable and knowledgeable about their Toyota products. I have recommended them to our family and friends and no one was disappointed after their purchase. On my most recent purchase, i had a problem with an after marked product that was installed third party via Riverhead Toyota. Upon informing Craig and Chad about the issue, they immediately rectified the problem and sent someone to my residence in which the problem was taken care of. THANK YOU CRAIG & CHAD- Chris & Jenn.

mikeymet

25 de mar. de 2014

Had an amazing experience at Riverhead Toyota! Ali Shah was helpful from the moment I walked into the showroom. Couldn't have asked for a better sales guy. I have already recommended you to all of my coworkers.

Joeviccat

8 de mar. de 2014

This was the 5th car we purchased from Riverhead Toyota. Our salesperson Jay Scholl treats us with respect and always matches us with the right car at the right price. Jay may be the best salesperson I have ever dealt with

Elsegundo

2 de mar. de 2014

I received a flyer in the mail in reference to trading in my 2011 Prius for a new one at the same price per month. I thought it was BS but I went anyway. My vehicle which was leased still had 11 months to go. I spoke to Paul who was excellent, not pushy and Honest. Picked up my 2014 Prius with the same options 3 hours later, same monthly payment, just paid NYS sales tax and DMV fees. We were very very pleased. Easiest vehicle that I ever purchased. Would highly recommend Paul and Riverhead Toyota.

mvkruse

22 de feb. de 2014

My experience with Alex Bruno was incredible. I followed him from another dealership since his customer service skills are what made me complete my last lease and I knew that I would not be disappointed in dealing with him again. The remainder of the sales / support staff at the dealership was equally as impressive and I will definitely continue to bring my business to Riverhead Toyota. Good job to all. Thank you.

patrickhines

19 de feb. de 2014

Craig Cohen was very Knowledgeable about the Toyota Tundra he sold me. Craig was very up front about everything about the sale and transaction. He guided me through the deal and explained everything in detail. What I like about Craig he was very Honorable and Respectful and not pushy. If I every need another Toyota I will be looking for Craig Cohen as my Sales Man.

exolorer

17 de feb. de 2014

Diego Mamani knows the products very well - he is patient and clear in his explanations. We did an efficient leasing of a new Prius in a few hours and Diego will keep an eye out for the RAV4 EV (AWD) that is now available only in CA. We look forward to hearing from him later this year, hopefully.

Genevieve1234

3 de feb. de 2014

Went to Riverhead Toyota prompted by a friend and almost reluctantly as this was not originally on my "radar" and I had already set my choice on a different brand. We had freedom to look around when we first arrived which was great and then we were approached by Joe DePinto who became our sales person. He was extremely knowledgeable about the various cars and options available. He was calm, smart unpushy and inspired confidence. The car I chose (a Scion XB) fit my purpose perfectly (better than what i had chosen before my visit to Toyota). Within 2 hours of the beginning of my visit, I was leaving with a brand new car for which I paid a very fair price, all paper work done for me in a smooth and honest fashion. I highly recommend this dealership and specially our sales person Joe DePinto.

yilenie

4 de dic. de 2013

Jay Scholl made us feel welcome and confident that he would do his best to get us the "best deal" possible. He was knowledgeable about the cars and took time to ensure that we knew what was going on. It truly was a "painless" experience. Peter Fournaris took care of the financing aspect and this also was a "no headache" experience. At no time were we rushed or felt intimidated. Both of these men made sure that we felt they had our best interest and took time to explain all the options available. They do TOYOTA proud.Enoch & Lillian Martin

vilardil

26 de nov. de 2013

Helpful, knowledgeable, friendly, efficient, thorough, kind, considerate, best car. Great car. Have been buying cars from Toyota and Brendan Bowen for over 30 years. Would recommend definitely!

LloydE

24 de nov. de 2013

I have purchased and leased several cars over the last 34 years and, for the most part, rarely found the process to be anything but unpleasant at best. My experience at Riverhead Toyota yesterday was a refreshing break from what I have found to be the norm of car buying/leasing. The experience was pleasant from the start. When I walked into the dealership and began to look around, I was able to relax and casually look around at my own pace without any salesman pouncing upon me. When I was ready to do so, I approached Charles Mburu who appeared to be free and he was very friendly and easy to talk to. Charles struck up an easy conversation with me to find out what I was looking for and, while pointing out some things that I might not have realized in addition to what I thought I wanted, he did not "pressure" or try to "up sell" me in any way. It turns out that Charles has been at the dealership for 13 years, and he is a true professional in every sense of the word.Chad Eschezuria, one of the sales managers, also was involved with the lease of my new Toyota yesterday. I really enjoyed talking to him -- he was also extremely professional and friendly in assisting Charles and me to coming to a final agreement on the lease,In sum it was a truly enjoyable car buying/leasing experience and I recommend Charles and Chad highly. Every other person who I encountered at the dealership seemed equally pleasant and professional (though I obviously did not interact with them nearly as much as I did with Charles and Chad). I also spent some time with a gentleman who assisted me with signing the various papers, and he too was great to deal with, but I unfortunately cannot remember his name at the moment.Oh yeah, I almost forgot to say: My family and I love the new Prius!

dbakiewi

12 de nov. de 2013

Diego Mamani is a wonderful salesperson.We bought a Rav4 from him and returned to purchase this latest lease of Toyota Camry. He is professional, courteous and efficient. I would highly recommend him to friends and acquaintances. He is an asset to your dealership.

petesloop

7 de nov. de 2013

I have worked w Brendan for many years / purchases at Rhead Toyota. I also worked w Dan Meehan during the most recent purchase. They are both extremely professional and a pleasure to work with. That is the reason i have chosen to purchase Toyotas.sincerely,peter creegan

aapaqsquale

25 de oct. de 2013

I knew the type vehicle and price range I was looking for before I came in. Ali took me to a couple of cars and allowed me to look and drive what I wished. The 3rd car I saw was a good fit so the deal was done. Ali quickly got the paperwork done and within two hours, the whole transaction was finished. I am very pleased with the car and extremely happy with the service provided by Ali and Matt (in the final financial contract). This was the most pleasant car-buying experience in my 67 years. Thank you.

celtchik

22 de oct. de 2013

We got an excellent vehicle at an excellent price. Jim Reister was a pleasure to deal with, answered all of our questions and handled our sale quickly and completely. Jim took us through the entire process and made sure we were totally satisfied. Couldn't be happier!

juliaguliap3

22 de oct. de 2013

As a female shopping for a new car i was not taken seriously at the other dealerships i shopped at. Not only did Jay Scholl make me feel as important and intelligent as any other person (ie. MAN) shopping for a new car, but he put my 15 year old daughter shopping with me at ease as well - creating a very positive and enjoyable family shopping and purchasing experience. I would definitely not only recommend Riverhead Toyota dealership to a friend - but I would also suggest they see Jay Scholl!!

Maryo1122

21 de oct. de 2013

Jay was awesomeNot pushy and very accommodating I would definitely go back to him and not hesitate on referring him to friends and familyIt was a pleasure dealing with river head Toyota

JorLath

8 de oct. de 2013

My husband and I have been purchasing and/or leasing new and used vehicles from Riverhead Toyota for over 25 years. While we have had other cars from other dealers during that time, we keep coming back, because we really like Toyotas and we are very satisfied with this dealership. We have used their sales and service departments and have always been happy with our cars and their service. We have always found the salespeople willing to work with us...they are never pushy and very willing to spend time to help find the right car for us.

odysseyrte

2 de oct. de 2013

The first car I bought from Riverhead Toyota was from Lois Bigabroadt I thought she was extrodinary and was nervous about dealing with someone else. As it turns out I had nothing to fear. Jay Scholl is friendly, reliable, and I feel above all honest. Jay has made the whole process of buying a new car a pleasure instead of something to fear. He has gone above and beyond to make the experience a delight. Jay is remarkable. I have brought my daughter into Toyota and Jay in particular and she in turn has brought in her fiancee. I have been very satisfied with the quality and overall experience of work performed by the staff at Riverhead Toyota.. They do not disappoint. The price was great, the car is great and the people are wonderful, we are a Jay Scholl, Riverhead Toyota family and yes we would highly recommend Jay and Toyota. Rose Ellsworth

KCJ.BAVARO

30 de sep. de 2013

I worked with Michael Lucki was the friendliest and most helpful car salesman I have ever worked with--- and my parents, who helped me in this buying process, would agree. I came in with a lot of car questions and financial questions and concerns and it took me a couple weeks to figure out what I was doing-- he was so patient and easy./comfortable to talk with the whole time. On pick-up day he gave an extensive demo on how to use EVERY thing in the car, hook everything up, get insurance info together etc...in my opinion he went above and beyond every step of the way. Peter Fournaris was also very friendly, personable, and helpful! On pick-up day, he made the entire financing process smooth and easy. Overall, I felt very supported and appreciated their assuring me I could call if any questions or problems came up in the future. Overall this experience/Prius Party was happiness and joy!!!

Lorrainezmiller

15 de sep. de 2013

When I entered the dealership, I specifically requested a woman sales rep. My request was immediately honored and I am very pleased to have had the opportunity to work with Jessica Morgan. She was easy to talk to and walked through the back lots with me as I looked at cars trying to figure out what model might work with me. She answered all my questions, was patient, and did not apply pressure as I tried to make up my mind about a vehicle. Once I did select a vehicle, Jessica worked to get a deal for me that I could not refuse.I am also very grateful to Chris for offering a great deal and assisting me in returning my current lease. He was highly professional and helpful.Thank you both!

amberthor

14 de sep. de 2013

Our salespeople as well as the staff we dealt with was friendly and informative. I highly recommend this dealership for it's professionalism and none pressured environment. Our sales person Jay Scholl was helpful and anticipated the car I would need to address my work and family responsibilities. He made himself available even after our initial appointment which impressed me and my wife. He explained all specifications and models from the Camry hybrid to an LE model and worked to get myself and my wife the best price. He attentiveness made him a tremendous resource. I was referred to him from a colleague at my present job who spoke highly of him and found my co=workers assessment spot on! His knowledge of the various models, approachability and his intuitiveness made the whole experience a stress free experience. The ancillary staff were friendly and gave myself and my wife a sense of a family experience. I will refer anyone looking to buy a car to Riverhead Toyota due to my experience with Jay Scholl. He is a tremendous asset to Riverhead Toyota Dealership! Thank You I am very happy with the car I purchased!!!!

gmarino1313

4 de sep. de 2013

Mike was very comforting and easygoing to work with. He listened, maintained a sense of humor and was able to give us what we needed, not just sell us.

gisahin63

2 de sep. de 2013

I bought a new car at this dealership because Joe took his time to explain everything to me. I didnt feel pressured orstressed. The people at this dealership are friendly and helpful. I am very happy with my new Prius andvery glad I choose Riverhead Toyota.

Monicalua

29 de ago. de 2013

It's a friendly eviroment, everyone it's there to give you the best experience in purchase a car or just browsing around for your next ride. This is our third purchase in the same dealer and we are so please!

sbruno33

28 de ago. de 2013

Painless, Jay is a professional easy going guy. No dog and pony show, no sales BS. Don't be an xxx and this guy would give you the shirt off his back. The only way the sale could have gone easier would have been if Jay had come to my house with bagels to do the deal, and I am pretty sure he would have if I had asked.

Anne1234

22 de ago. de 2013

Joe D. knows Tacoma trucks inside and out. He was able to convey this to me. Finally i felt confident with the truck and options I chose.

jcanamare

21 de ago. de 2013

Having owned my last Corolla for over 10.5 years and driven it well over 180,000 miles without car-related problems, I decided that my next ride would also be a Toyota Corolla. Riverhead Toyota was the most convenient dealership, and I found the salesman, Pat Haley, to be most accommodating. After a quick test drive and an attractive trade-in offer on my old Corolla, my mind was made up. I've now driven my new red beauty for almost 500 miles, and I have not regretted my decision to buy it.

xtina72

1 de ago. de 2013

Joe D was our salesman and he was very professional and did not make us feel pressured AT ALL! He listened to everything WE needed and wanted in a truck, we had very specific needs and Joe delivered on all of it! When we are on the market for a new truck or car in the future we will ask for Joe D again, he will also get recommended by us time and time again!

frankgioeli

13 de jun. de 2013

I am most impressed with the team at Riverhead ToyotaI initially went there to service my 2010 Pruis after a snow storm. I had damage to the wheel hub last winter, I was set up with an appointment and the repair costs were fair. When my lease was up this year with the Manhattan dealership I was told they were giving me the best price possible for the new car. Being a Yankee trader at heart, I called Riverhead - spoke to Joel and he and Pat Haley gave me a much better deal.Yesterday I went there to close the deal and 4 hours later drove off in my new Prius.The culture at Riverhead is a non pressure atmosphere which I enjoy , Im comfortable with my lease terms and feel the prices given are fairIm a very happy camper! I will recommend them to all my friends. Although I can only speak for myself, I believe most people feel going to buy or lease a car is basically a painful experience, in the sense that "one never knows what the best deal is" That part of the problem never came up with Rhead. I was treated fairly and not pressured to "sign here or tomorrow the price will be higher: tacticsFrank Gioeli

jeanandwalter

11 de jun. de 2013

I had wanted a BRZ orFSR for a year and had a deposit on a Brz for four mo. i got tired of waiting for the manu to release pricing or delivery (i was first at the smithtown dealer) and I purchased a 2004 Porsche Boxster s ..as cars became available i went to my local dealer for a FsrI arrived in the morning, said I would like to buy a FRS, was given a testdrive on a route that I chose for the duration of my choice.i told them I had a trade and returned the next morning with my car with a current car fax,service records perfectly detailed with very low milage. My salesman had the day off but had arranged for the used car manager to greet me. He made me a very fair offer and we negotiated the last $500 and made the deal.I drove ou in four houres with my new car. here is the real story! Iwas a multi line new car dealer for 40 years and am activly involved with Grand-Am racing.I am 74 years old. I did not disclose my prior aoto life till after the deal was done. I have left many of the local dealers for their lies and underhanded practices. I was super mpressed with Riverhead Toyota. After the deal I realised that the also owned the local GMC and Ford dealer.I had 6 mo prior purchase a used car and had te same experianceWalter simendinger

dangilmartin

7 de jun. de 2013

Our experience could not have been better and the coffee was great.The Showroom was one of the best and most comfortable i haveever been in.

Minemura1932

3 de jun. de 2013

The best experience every. Everyone was so helpful, friendly and just a pleasure to deal with. Jay, the salesman, was absolutely the best. He answered all my questions and made me feel extremely comfortable. I would place this dealership at the top of the list and return here to buy all my future Toyotas.Diana M

Nicole.guja

31 de may. de 2013

Pat was extremely helpful and accommodating ! This was my first car I bought and needed a lot of education about the differences between buying used vs. new vs. leasing. Patrick helped me for about a month and must have spoken to my Dad 30-40 times on the phone before I purchased my car. He was so patient !

zsid819

31 de may. de 2013

Deal agreement was reached pretty quickly however it still took quite a while at the dealership waiting on random paperwork to get done. No major complaints though. Service was above average and Breonna will do very well.

flipper3166

31 de may. de 2013

I just leased a 2013 RAV 4 from Riverhead Toyota it was like dealing with your best friend.I would recommend this dealership if you are looking to lease a new Toyota.

KBernth

26 de may. de 2013

We have been dealing with Riverhead Toyota for over 25 years. Brendan Bowen has always been pleasant to deal with each and every time we enter the showroom; whether to purchase a new car or come in for a service appointment. We have recommended Riverhead Toyota to family and friends over the years, and we will continue to do so.

JSS3rd

17 de may. de 2013

With one exception, I have owned nothing but Toyotas for more than 38 years. Even though it is not the closest dealership, I went to Riverhead Toyota, just to look, because of a promotional mailing I had received, promising me the "friends and family" discount on any new vehicle. I had been driving a low-mileage (79,000) 2002 Highlander Limited for over 11 years, but wanted something newer, with more features. I had been considering both the 2013 Rav4 and the 2013 Highlander, which bracket my 2002 Highlander in size.On my arrival, I was greeted by Ted Lucki (I didn't learn until later that he is the owner of Riverhead Toyota) who, after chatting with me for a few minutes, had me test-drive his personal Rav4 Limited. Discovering that it didn't meet my expectations, I asked to test-drive a Highlander SE, and was promptly accomodated.To make a long story short, even though I had no intention of buying a car that day, I ordered a 2013 Highlander SE with a particular configuration of features. As it happened, there was only one car in the NYC metro area that met my specifications, and it was at a dealership in CT. Riverhead Toyota arranged to have the car brought to Long Island by ferry across Long Island Sound, despite the cost, just to keep the mileage at delivery as low as possible.The actual sale was handled by Chris Weitz, the Sales Manager, but the delivery was handled by Mike Lucki, son of the owner. At no time was there any pressure to sell me anything other than what I wanted, and Mike took extra time to explain all of the car's bells and whistles.To give credit where credit is due, this was the most pleasant car purchase I have ever experienced, and I have no hesitation in recommending Riverhead Toyota.

Geokae1

15 de may. de 2013

Micheal was great.he went out of his way to make my leasing experience very enjoyable.I would recommend him to anyone.GREAT JOB! Wold buy a car from him in the future

ketti

7 de may. de 2013

Dear Dan,Thank you for all your help with the purchas of new car.The car is great,I love it. Thank you for you service,I will buy my next car fom you, and happily recommend you to anyone wishing to buy a car,you're amazingly frendly,helpfull and knowledgeable.Best RegardsKetevan Openhowski

marge34

17 de abr. de 2013

My husband and I are very pleased with Riverhead Toyota. We walked in and immediately told the receptionist that we were interested in looking for a used Toyota Camry from 2010 up and it must be white. Brian Dorgan was sent to work with us. I do not remember exact detail, but I do know that they did not have the exact Camry we mentioned. But then I asked whether or not they had a white Avalon.Believe it or not, they did have a 2009 white Avalon XLS with only 25,000 miles on it and was exactly what I would have preferred. We were presently driving a 1999 Avalon XLS. We decided to purchase this car on the spot and needless to say, we are very happy with this car. Brian met a price that we considered acceptable for this purchase.It was a pleasure to deal with Brian and that Dealership.

yay152

25 de mar. de 2013

It was a pleasure to work with Scott Belodoff! Very friendly atmosphere, no pressure at all, extremely kind people. Would recommend this dealership to everybody! Hope to visit this dealership in future.

fpcappy68

25 de mar. de 2013

We had a great experience buying our new 2013 Toyota Highlander at Riverhead Toyota. Jay Scholl was very friendly and extremely knowledgeable. He listened to what we wanted and helped us pick the right vehicle. Peter Fournaris was able to work with our credit issues to help us get what we needed. We would highly recommend Riverhead Toyota to all our family and friends! Thanks Riverhead Toyota for making this the best experience we ever had buying a car!!

Edenarias

20 de mar. de 2013

JoeDepinto was very accommodating and understood my daughters need in looking for a new car. He was very patient and helpful in deciding what model to buy. He showed my daughter the ins and out in operating the car which we never experienced in other dealer when we bought our other cars. We will surely recommend the dealer and the Toyota brand as well to our friends. Thanks to Joe for the wonderful and the "WOW" experience.

waltergg

16 de mar. de 2013

My purchasing experience was one of the most pleasurable and smoothly executed I have ever had with a large ticket item.Michelle was extremely helpful, pleasant and knowledgeable!

clj7

12 de mar. de 2013

Ali was great to work with, my family has bought 4 cars from him. Every deal was fast and effortless. When I brought my dad to Ali, he was helpful and professional with my 86 year old father who is very hard to please. I would recommend Ali to friends and family interested in buying a Toyota.I was just there this week to have an oil change and tire rotation. Michelle Hugues helped me, she was very informative and helpful. I had some issues with my car and she kept me informed as to the progress they were making with my vehicle. Over all everyone I have had the pleasure to meet at this dealership has been wonderful to me.

aaqueel

12 de mar. de 2013

Ali was very friendl. he made the entire process of buying a car very easy. In fact this is my 2nd car from the dealership. Anything looks complicated he made it very very easy. I would definitely go back to him and recommend him.

Lady holmes

12 de mar. de 2013

Worked hard to get me what I wanted with what I could afford! Also I am very difficult and Ali was very patient I was completely satisfied and I know they will take care of anything that goes wrong in future. I really want this car to last 300k. Then I will be back for another car.. Thank you guys !

ybkim

11 de mar. de 2013

As this was our first auto purchase we could not have asked for a better experience to begin our car adventure with. From the moment we sat down with Chris Farley he put us at ease and helped us through the process until we drove off the lot with a new Prius. All around wonderful experience.

doublet

8 de mar. de 2013

As always I had a great experience with Riverhead Toyota, the sales staff (Chris Farley) did a great job and was able to get me into the vehicle I wanted without the typical sales pressure associated with other dealerships. This is now my forth vehicle I've purchassed from Riverhead since 1990 and as always I walked away satisfied that I came to the right place.

the2fabs

2 de mar. de 2013

I have been a happy customer since 2008. Yesterday I picked up my 2013 Avalon. The experience improves with each visit. The service department is outstanding . I have 38 years Experience with another large company and my moto was "The first sale my be made in the show room but all others come from the service afterwards.

JimMulvey

5 de feb. de 2013

In the market for a hybrid. Pat was very helpful in getting a deal done and the transaction went very smooth. I would highly recommend the dealership to friends.

eskiesmom

3 de feb. de 2013

I love that Riverhead Toyota is so close and everyone there is very nice. This is my second lease of a Toyota Prius and I am very happy.

robnine

1 de feb. de 2013

This is my second Prius lease through Jay at Riverhead Toyota. Jay is an honest, friendly, no-hassel salesman. He, along with the friendly service group, is the reason I came back to Riverhead Toyota. Unlucky for me, but lucky for you, salespeople at other dealerships are not like him. I very much enjoyed the 2010 Prius and was glad to be able to get another one quickly, without hassle from Jay and RT!

jhopper

19 de ene. de 2013

I had checked out pre-owned cars on the excellent Riverhead Toyota website. Our salesman, Craig, quickly provided us with the models to test drive. When we decided to get a new car he took care of the paperwork in minutes and made an appointment for the next day. When we got there everything was ready. The whole experience and our new Prius couldn't have been better.

viseroy

16 de ene. de 2013

Jay did a very good job presenting the car and explaining its features to us. His low key approach made it easy for us to make a quick decision on the fair deal he offered us.

ourhometoyou

16 de ene. de 2013

Great dealership and great service ALWAYS!!!! Jay Scholl is an outstanding new car salesman and always gives you the best price possible. Very easy to work with.

36express

11 de ene. de 2013

Purchasing a new Highlander, I happen to be in the middle of three dealerships,took the time to visit all and attempted to find a competitive price, positive attitude in customer service in choosing with me the items I choose to purchase which were added to the sale. Chris Farley working with Pete Fournaris,and Chad Echezuria displayed a unrelenting professional attitude , satisfied my ego, and delivered the new highlander with items added without any stress and as they said they would...taking in a trade without hassel, sticking to the price quoted and delivering on timely manner... dealership displayed clean , friendly , pleasant surroundings, and items added by their service department after the sale were put in a pleasant friendly attitude... Outstanding customer service displayed by entire team... After buying autos for the past thirty years , this experience was by far the best. Mike B.

sulpid

9 de ene. de 2013

Diego was very helpful and made my car buying experience a very good one. He was very knowledgeable about the vehicle and was extremely thorough when explaining the options or the buying process. I would definitely be a return customer because of my experience.

williamspackard

6 de ene. de 2013

I have been buying cars for 28 years from Riverhead Toyota and Brendan Bowen. He is always extremely pleasant and friendly, and offers excellent information about his vehicles. I never feel pressured or uncomfortable, and I get to take as much time as I want in deciding what is best for me.

gmcginty

5 de ene. de 2013

Great price and service. Suggested the plug-in Prius which came with all kinds of incentives and had all the features I needed. The other dealer I tried didn't even mention it. Flexible hours and convenient location.

jhbiederman

5 de ene. de 2013

Joe was very accommodating and took patience in orientating me to my new auto.I have now driven it for about 3 weeks and am extremely pleased. It has reached all my expectations and more. I will call Joe for our next car.PS I was influenced to purchase this car because it was made in America.

celtchik

10 de dic. de 2012

The process was straight forward. Jay was honest and friendly. I never felt pressured nor did I feel like he was trying to trick me or somehow convince me to do something I wasn't comfortable with. Jay accepted my price range and worked with me within that number. The financing was also easy, and often that's the worst part. This is the fourth car we've bought from this dealership and we will definitely be back for number five.

TiffanyPT

1 de dic. de 2012

Was interested in buying a Prius but ended up not doing it. The salesman Joe was very charming and not too pushy. However the manager Chris was too much. I could tell all he cared about was business rather than anything else. He needed to loosen up. I was turned off by how rude and demanding he was being to the salesman that was trying him best to help.

seandeneny

27 de nov. de 2012

The first car I ever bought was a Saab 900 Turbo in 1991. After speaking with the salesman for a while, he threw me the keys & said take it for a spin and let him know what we thought.I had the same good feeling with Pat Haley. Needless to say we purchased a Prius V V station wagon & are enjoying it very much.Sean Deneny

GJHinde

18 de nov. de 2012

Dan was very helpful and informative for two people who did not know too much about hybrids. He made the whole process of replacing our car that was lost to the recent storm far more painless than we could ever have expected. He is a terrific Toyota representative, and we appreciate his courtesy and efficiency in getting our new car ready to lease in such a short time. He is, in short, an excellent representative and deserves the highest marks for his professionalism and helpfulness. Many thanks!

Disappointed Shopper

17 de nov. de 2012

I purchased a 2003 Camry for my mother in 2003. The car had less than 500 miles on it and was supposedly driven by an executive from the dealership. My mother recently was selling the car and when a buyer was interested, he had it checked by his mechanic. As it turns out, the vehicle had been in a pretty severe accident prior to selling it to us which was never disclosed. Very sad to see how sneaky and dishonest these people are. I will never do business with them again. BE CAUTIOUS!!!

maria

14 de nov. de 2012

It was truly a pleasure to work with Diego. We visited many dealerships before making our decision, and I must say that Diego was not only one of the most knowledgable salesmen we encountered but he also has a great personality on top of his knowledge and skills. He took his time to explain what the car had to offer for us. We arranged to pick up the car on a Wednesday, which was Diego's day off, and he came in on his day off and spent two hours making sure everything was in place. He also set up my mobile phone for me. I would definitely recommend Diego to my family and friends. Thank you again Diego for all of your assistance.Maria L. Farina

vincentsenese

13 de nov. de 2012

Both Diego Mamani & Brendan Bowen have always demonstrated a professional and friendly approach, doing everything in their power to be helpful and responsive to my needs. I feel very comfortable and trusting working with them, and they are a big asset to Riverhead Toyota. I look forward to working with them in the future. Thanks and keep up the good work, Vinnie

countryworks

22 de oct. de 2012

Purchased a demo from this dealer.I paid Retail for a car with over 4000 miles. They were not honest with me. I trusted them and they took advantage of me. Make sure you always do your research before buying a car.Riverhead Toyota will never have my business again...bob

meadg

11 de oct. de 2012

In the past I've had two unsatisfactory experiences purchasing a new car from two different dealerships. So I went to Riverhead Toyota hoping for a better reception but trying to keep my expectations realistic. From the moment I began talking to Diego Mamani about the possibility of leasing a Prius to Chris Weitz's tireless search for the exact color combination I hoped for, I was treated with professionalism, honesty,respect and great care. With their patience and integrity, I was able to lease the car I really wanted. I can't imagine ever buying a car from anywhere other than Riverhead Toyota.

Al and Fran Schwartz

17 de sep. de 2012

Fran Colon is probably the most knowledgeable,professional, caring person who happens to be a car salesperson as well.In over 25 years of dealing with Riverhead Toyota we have never had the experience we just had while buying our new Camry. Fran anticipated our needs and concerns and was able to work with her manager Chris Weitz, another gem, to get us the best car at the best price. We were treated with respect and we never felt that they were trying to do better for the dealership than for us. Fran negotiated a deal which we could not have gotten anyplace else in the NY area....and we had never met her before. We never thought we'd praise a car salesperson,or take the time to be writing this, but she is so deserving of this praise. Toyota Riverhead is very fortunate to have them working for the dealership.

Highlander2006

17 de sep. de 2012

I brought my vehicle in for a 90,000 mile service. It took several hours, so my wife picked me up and went shopping. When we returned, our vehicle was in front of us pulling into the lot. Our vehicle pulled around to the back, and out came a woman carrying shopping bags. The woman took them to another car in the back. The service rep said this is very embarrassing, and that Mike Hamill, the service manager will call me. It has been a week, and I have not heard from Mike Hamill. Guess it wasn't that embarrassing.

slyleila

10 de sep. de 2012

Fran was a pleasure to work with. From the minute she started working with us she was able to answer all of our questions and explain the car in detail. Having never owned a Toyota and only Honda, she made our decisiion easy to buy a Toyota over Honda. Thanks Fran!!!!!!

jcflynn

1 de sep. de 2012

I walked into the dealership expecting to just get some more information about an email offering, and a few hours later I was driving out with a new plug-in Prius! Joe was the perfect salesman who guided me through the process, getting the insurance from my company, and smoothly completing all the financing and paperwork. This is the fourth Prius our family has owned -3 purchased from Riverhead Toyota- so there was no learning curve other than hearing about the plug in aspect of the car.Thanks Joe!

kandellr

31 de ago. de 2012

When my wife and I went to the dealership, we were interested in the Prius V. My salesman, Jay Scholl, was knowledgeable enough to tell me that I would not be able to get the Clean Pass with this vehicle because it doesn't average 48 miles per gallon, the requirement from New York State. We wanted the ability to drive in the HOV Lane at any time, without having to have a passenger in the car. We then decided to look at the Priusc. My wife and I both felt comfortable in it. Jay and Chris Weitz worked with us on the trade value of our 2010 Prius III. We reached an agreement on the trade value along with the extended warranty. We also liked the fact that our basic services would be covered by the dealership for 25,000 miles or 2 years, whichever came first. This will save us nearly $200, or more. In addition, they gave us the winter mats and a bottle of the touch up paint at no additional charge. They went over the full car with us when we picked it up on Wednesday, August 29th. My wife took the car to work that night and texted me from work that "the car was great!!". We would recommend this dealership and our salesman to anyone looking for a Toyota product.Robert & Mary Anne Kandell

stringali

21 de ago. de 2012

I am gladly writing this review. After a horrible experience with Smithtown Toyota and their games (I was a repeat buyer of there as well), and then stopping at Sunrise Toyota and having no results there as well, I decided to give Riverhead Toyota a try. I was met by a very pleasant receptionist who then had me meet my sales person Fran Colon. I immediately formed a wonderful bond with Fran and felt very confident that she would come through for me with a great deal. Fran is a wonderful and honest person who treated my like I was one of the family, and I truly feel like I am now a part of the Riverhead Toyota family. I feel that I will be a long time customer of Fran's and look forward to buying from her and the dealership as well. Do not hesitate to go there and ask for Fran and tell her that you read my rating of the dealership on this site! I leased a beautiful "Red" hot Prius C, this was my second Prius that I have owned. Next year I will be another Prius from Fran once my 2011 Mercedes E class lease is up. Thanks, Steve T.

salzbf

2 de ago. de 2012

I don't write long reviews. Our experience with both Frances Colon and Chris Weitz was as good as any that my wife and I have had in our long experience buying automobiles, and better than most. On top of what we thought was an 'excellent' sales experience we needed some additional follow up/help with a couple of items not directly related to the sale, and these were given most graciously and promptly. Would we buy from Riverhead Toyota and Frances Colon again? YES!

tlsully4

28 de jul. de 2012

I had a good experience with the dealership and with Brian Dorgan. I would recommend Brian to any of my friends or family. I think he did an excellent job.

mrrod1016

27 de jul. de 2012

It's my first time to check out Toyota cars and thanks to Brendan Bowen. He's so accommodating and very personable that I didn't had a hard time deciding to purchase my first Toyota after being a Honda fanatic for the past years. Plus, I love my new Toyota Camry Hybrid car.

ed2747

16 de jul. de 2012

My daughter bought a new 2007 Prius from another Toyota dealership and the battery went dead in a matter of 2months.We called Riverhead Toyota and they towed the vehicle,replaced the battery and there was no charge even though we didn't have towing in our warranty.

Noreentr

7 de jul. de 2012

My salesperson, Fran Colon, was, by far, the best salesperson I have ever dealt with. I was dealing with quite a few other dealerships from several manufacturers. Fran was amazing in her expertise, professionalism, personality and negotiation. As a matter of fact, as a direct result of Fran, I recommended two other people to her who enjoyed the same experience and bought the vehicles. I will continue to do so. She is a pleasure to do business with.Thank you for the opportunity to verse my opinion on such an outstanding salesperson.Noreen Rinaldi

JulianaO

1 de jul. de 2012

Car shopping is one of my least favorite activities and anytime I have to shop for a new car, I dread it like the plague. I decided I wanted to buy a Toyota Prius because of the great fuel economy and because it is one of the few vehicles that is allowed on the LIE-HOV lane with only the driver. My husband and I walked into Toyota of Riverhead, and were greeted by Jay Scholl. Jay told us all about the car, answered all our questions, and immediately allowed us to take a test drive. We did not have an appointment and it was a very busy weekend in the showroom. The test drive convinced me that I wanted a Prius. We then sat down with Jay and discussed pricing. We were given a great price for the car. It took about an hour from the time we walked into the showroom, to completion of the sale! In all my years of buying cars, I have never had such a wonderful and easy experience. Jay was pleasant, charming, and not the typical pushy, high pressure salesman. Three days later I drove my car out of the showroom. However, before I left, Jay pointed out all the features and strongly encouraged me to stop by the dealership if I had any questions. It is great to know that I have a truly customer oriented car dealership close to my home.Thank you Jay!

Lesaya

22 de jun. de 2012

Purchasing a car is a decision I don't make lightly. Neither did the people who worked with me at Riverhead Toyota.There was no question I asked that couldn't be answered. The attention to details and the "above and beyond" attitude to service made for an outstanding experience!

cullen.jackie

21 de jun. de 2012

Jay and Peter were so helpful in helping me to purchase my first car, a PriusC. In and exciting yet stressful situation they were extremely supportive in working with both Geico and Teacher's Federal Credit Union to make it possible for me to drive off with a brand new car in just a few hours.

JayGo

15 de jun. de 2012

Too often it seems that people report on negative customer service experiences, but fail to adequately praise the positive ones. I recently had such a positive experience with Mike Hamill in the service department. Mike went above and beyond what other managers typically do to correct my issues. I had some minor problems with a certified Toyota I purchased there a year earlier, and he stood behind the car to make things right. Thanks, Mike, for taking a bad experience initially and eventually turning it into a positive one. You make Riverhead Toyota a better dealership!

Jnockelin

1 de jun. de 2012

I have bought cars from Riverhead Toyota for years and the reason I keep coming back is Brendan Bowen and of course the great cars and trucks that toyota makes and the great service department.Thank you Riverhead toyota

audrey4chapman

29 de may. de 2012

They were very patient with my thousands of questions. Also, responded to my emails within 30 minutes, great service! I will buy from them again.

tomanddi274

23 de may. de 2012

I was a dissatisfied Ford owner for the past 2 1/2 years and I wanted to get a Toyota Camry again. Pat Haley worked with me and my specific needs and gave me a deal that I was very satisfied with. Thank you Pat and all the other employees that made this happen. I would not hesitate to recommend Riverhead Toyota and Pat Haley.Sincerely,Diane O'Brien

CSSW

22 de may. de 2012

This is our first new car, and Jay made the experience an absolute joy. He took the time to explain to us all of the pros and cons of the models we were considering in light of our needs. He really went the extra mile to work within our budgetary needs, and to explain everything. Far from being intimidating or high-pressure, the entire process was positive and pleasant thanks to Jay.

maddysalt

13 de may. de 2012

Within seconds of walking into the dealership and asking for assistance, we were assigned a sales person. We definitely appreciated that immediation attention from the receptionist.Our sales person, Fran, was very outgoing, informative, warm, and pleasant to work with, helping us pretty quickly to find a "just right" car to meet our collective needs and wants. We think she did a great job doing that.I'm / We're definitely technologically challenged but our new car has a built in GPS and bluetooth. Fran worked with me to introduce me to the car's many features and to begin to help me understand the computerized features on our new car. Brendan helped as well. Thank you, Brendan, for your additional patience and assistance. Even Peter, the finance manager who helped persuade us to buy an extended warranty, was friendly, pleasant, and informative. Now THAT'S a trick in itself!

ccpirate

12 de may. de 2012

Purchasing a new vehicle can be a stressful and sometimes aggravating experience. We are all familiar with the stereotypical car salesman, pushy, manipulative and a tad less than truthful.However - this has never been my experience at Riverhead Toyota. Over the past 2-3 years I have purchased 4 vehicles from them and on each occasion I have been treated with respect, courtesy and a level of expertise that I feel is rare in the industry.In particular I would like to thank Jay - the sales consultant that takes care of my business. Jay could be the figure head for this outfit as he embodies all the fine attributes I have pointed out above.I would have no reservations in recommending this dealership and would steer any of my friends or associates to Jay for help.Thanks again... and all the best in the future.Clive CardozoEstate ManagerFoon DuneSouthampton

Stevedon25

12 de may. de 2012

During the past five months, I have purchased and leased cars from Riverhead Toyota. I have had the pleasure of working with sales consultant Jay Scholl. Jay has made the experience a positive one. He is friendly, knowledgeable, trustworthy and professional. He puts the customer at ease and this is one of the reasons that I have come back to him as a repeat customer. The dealership staff, as a whole, is courteous and professional. I would highly recommend Riverhead Toyota and Jay Scholl, if you are looking for a new car.

nflesch

29 de abr. de 2012

The whole experience was very simple. No hard sell, no hassles. We traded in two cars and are happy with the new one we bought.

ses716

22 de abr. de 2012

Very good experience--Salesman well informed and kept in close touch with me throughout the entire process. Car delivered w/ all add-ons as promised and on time.

liviey

21 de abr. de 2012

I bought a new Toyota Prius and had a wonderful experience. I typically dread shopping for cars due to the usual drama and headaches that coincide with purchasing a vehicle. Walter Migliore made me feel relaxed and answered my many questions. I was very impressed with Riverhead Toyota and especially Walter.

sroussan

16 de abr. de 2012

Jay is great to work with. Low pressure, very friendly, and a genuinely good guy. My time with him was pleasant and efficient. I would buy from Jay again.Here's why the overall score has more 4's than 5's.1. Took longer than expected to get the car.2. Appraisal on trade-in dropped $500 once I showed that I was ready to buy. That bothered me, and I almost called off the sale at that point.3. The most important question for any buyer remains "lease vs. buy" -- and the dealership still fails to provide good and clear pros and cons for both options. It's always a quick and/or pushy remark, like "hey, keep your money!" or "did you talk to your accountant?" -- and that's BS. There are real, universal pros and cons to both options and the dealer needs to develop a script -- or have a team member devoted to -- helping to educate the consumer so they may make an informed decision with CONFIDENCE.

Rowsea1213

11 de abr. de 2012

Jay is the most friendly, down to earth, professional sales man. I got to test drive the car I wanted after 5 mins in the show room. He's honest and helpful in helping one to decide lease vs buy. I have already told many people to go visit Jay at Riverhead Toyota.

eva.ash

31 de mar. de 2012

Very impressed with Riverhead Toyota: Their online listing of vehicle was accurate, they responded to my inquiry quickly, they negotiated fairly, and they delivered everything they said they would. I would definitely refer friends and family here, even if it meant driving a little out of their way.

PawelB

31 de mar. de 2012

I went there to purchase 2012 Tundra. In and out in few hours. VERY friendly, professional staff. No hidden fees, no games played, no pressure, straight forward and honest!I would recommend Jay Scholl to anyone, great salesman! Looking forward to servicing my truck there!

lucialucya

29 de mar. de 2012

toyota in riverhead is always a great expierience entering the showroom is just beautiful and friendly I can look at all the cars I want in a relaxed manner the people that work there always make you feel good and not intimidated in any way the sales people have a great "bedside manner" I highly recomend riverhead Toyota and the cars are great your client ,lucia armendariz

jjansen

28 de mar. de 2012

See Sheree.......she was the best! After she walked me through the dreadful paperwork, and honestly helped me with the extras I needed, and didn't need, she completely trained my wife on all the high tech features, and benefits of our new highlander. We had a wonderful buying experience!!

abibejsovec

22 de mar. de 2012

Doing business with Riverhead Toyota was a sincere pleasure. I requested pricing via website and Joel Minichiello provided with all the information I needed. I recieved factual responces intstead of ready made responces I found frustrating from other dealers.When I arrived for my appointment there was a sign welcoming me at the front desk where I met Sheerie who was pleasent and compitent. She went over all the features of the vehicle I was interested in also pricing and service questions. I appreciated her professionalism and overall knowledge of the vehicles mechanical and systems operations. There was no pressure, just information and confidence in the brand she was representing. Chris Weitz put together my financing. I was pleased that all the paperwork was correct and there were no unwanted surprises. The numbers were the numbers we agreed upon. He has a very positve and forward business presence.Sheerie and Chris must be very happy working for Riverhead Toyota because they represent them with honesty and sincerety.I am 100% happy with my experience with Riverhead Toyota.Andrea Bejsovec

Elizabeth Harrigan

20 de mar. de 2012

We have always had a great exp.at Riverhead Toyoya,keep up the good work.We liveonly a couple of blocks away,and had very good service on our other car.

clough

19 de mar. de 2012

I gave the above rating because Sheerie Moustakas, the sales consultant was exceptional. We visited another Toyots dealer, who gave us a little lower price, but we decided to go back to Sheerie because of her professionalism and honesty. And because of Sheerie and her manager Chris, we ended up buying two Prius's.

john haas

16 de mar. de 2012

Our experience with Walter and Finance Manager was pleasant and informative. Where always able to answer our questions and where very attentive. If we decide to purchase another toyota in the future, we would definitely use RIverhead toyota and request Walter for our sale.

Davelotito

15 de mar. de 2012

The absolute best car buying experience we have ever had. Dan Meehan was our sales person, who was knowledgeable and patient with our decision to buy a Prius, was professional and answered all of our questions and concerns. They were very fair with regards to our trade. The sales manager, Chris weitz, was an absolute pleasure to work with. The finance manager was off the day of our delivery, so Chris personally completed our financing paperwork. He was upfront and informative with us. There were no surprises or upselling on delivery. He actually showed us how we could spend less money on an extended warranty that we requested based on our driving habits. That was a first for me. This is our 4th vehicle from riverhead Toyota. My hat off to you gentlemen!!! Other dealers should take lessons from you.

reneep929

12 de mar. de 2012

I had an amazing experience at Riverhead Toyota. I dealt mostly with Austin Murphy and Craig Cohen, they made me feel comfortable and like my deal was the only one they were working on. I had questions about parts, service, the AWD Sienna and the options available. Pricing was great, they were always fair and met my expectations completely. I was thrilled to drive away in my new car on Saturday, I would recommend the entire staff to anyone from sales to service and I look forward to visiting on my first complimentary oil change.

TAVOTUNDRA

11 de mar. de 2012

I AM VERY PLEASED AND AGREE TO WORK FROM SALES AGENT AND I AM VERY IN ACCORDANCE WITH THE VEHICLE TO BUY TODAY AS ONE OF THE BEST HANDLING CAR OF MARKING AND A GREAT MARK, I HOPE TO HAVE POWER AGENCY FOR MY FUTURE TOYOTA SHOPPING

Gpancir

11 de mar. de 2012

Great experience. Friendly service and treated us like we were gold. Second time back and will continue to go back. Friendly positive atmosphere from e eryone. Kid friendly as well.

nauglesgn

1 de mar. de 2012

This is the second new vehicle we have bought from Toyota. We went back due to the professionalism that we were shown by our salesman, Brendan Bowen. No pressure no gimmicks. He delivered what we requested. I love my RAV4 and my husband loves his Tacoma truck

mikebrodesky

26 de feb. de 2012

Brendan was awesome, I never felt pressured and I felt he really cared about my needs. Next year I will be looking for a car for my wife and he will be my first stop.

cycled

25 de feb. de 2012

Dealership owner made a point of helping with any questions. Nice dealership layout, good inventory, competitive pricing. Trade in and new car purchase was quick. Salesman, Dan, had things organized so he was able to spend more time going over features of a new Camry, rather than the paperwork to buy it.

k2zls

25 de feb. de 2012

I had no idea I was going to buy a car this day. I was there for service on my others RAV4. But, we have a florida trip in mind so I happened to look at the new 2012 Camry. What I saw, looked like Daytona styling. I liked it so much that I went out back and looked at all the stock. I even picked out a particular color and VIN number. Then I went back through the show room and saw a guy sorting through a lot papers at his desk. He was very busy. I stood near his desk for a few minutes, I just had to ask a couple of questions regarding options. When he looked up an saw me, he had a very frendly smile. It put me at ease right away. We talked for a while before I made the spur of the moment decision that I wanted to do a trade-in on my 6-year old corolla. Well Brendan Bowen was the guy. He was so good at getting everything in order that, I had the corolla back in an hour. To make a long story short, I got the car and beatiful after-market leather heated seats. Thanks to Brenden and, of course, Riverhead Toyota for making it all possible.

dmvspiegel

30 de ene. de 2012

MY SISTER AND I WERE JUST MODEL AND PRICE SHOPPING AND TH RIVERHEAD TOYOTA WAS OUR FIRST STOP - WE REALLY DIDNT EXPECT TO MAKE A DEFINATE DEALS JUST LOOKING AND COMPARING - BUT DAN WAS VERY GOOD AND DIDNT GIVE US A CHANCE TO COMPARE WITH ANYONE ELSE - GAVE US A GREAT DEAL ON MY RAV4 - IM VERY HAPPY AND WOULD FOR SURE RECOMMEND RIVERHEAD TOYOTA AND DAN TO FRIENDS AND FAMILY - A VERY HAPPY EXPERIENCE - - I HAVE A SOLARA FOR 11 YEARS AND ALWAYS BROUGHT IT TO RIVERHEAD FOR SERVICE AND I WILL CONTINUE TO DO SO - ALWAYS A GOOD EXPERIENCE - THANKS DIANE SPIEGEL

moox123

17 de ene. de 2012

My experience with Riverhead Toyota was very smooth. They made the process of purchasing a vehicle very easy and painless. From the minute I walked in, I was greeted by a very pleasant receptionist who swiftly set me up with a sales person. The sales person, Dan Meehan, was very quick in answering all my questions and helping me find what I was looking for. Within less than a week, I was driving out with the exact car I went in to get. I would definitely recommend Riverhead Toyota for anyone who is looking to get nothing but high-end customer service, with efficiency and speed.

bivs516

13 de ene. de 2012

Strongly recommend visiting Riverhead Toyota if you are in the market for a new/used Toyota. Ali, and Chad went above and beyond and continued their patience throughout the transaction. Also visited the service dept for the fist time and had a very pleasant experience.

SharonAdams33

10 de ene. de 2012

I recently purchased a 2012 Prius V from Riverhead Toyota. My salesman was Walter Migliore. Thanks to Walter, the whole experience of finding the best car for me was easy and enjoyable. Walter was very patient during the process. I wasn't in a hurry, so I did explore other car options at other dealerships. I was back at Toyota after finding no other hybrid that met my needs and price range. Walter took me on two test drives....explaining the car's features and answering my many questions. He was knowledgable and very kind. Walter sincerely wanted me to be happy in my decision and never "pushed" for me to buy the car. It has been a week and I am very happy with my new Prius V. I was amazed that Walter even followed up on the purchase from his hospital room, where he is in ICU. He is an EXCELLENT asset to Riverhead Toyota and will be highly recommended to my friends and family.

lilgbk

8 de ene. de 2012

We had been to other Dealerships before Riverhead Toyota and all the salesman were too pushy and only wanted to sell us used cars! Contacted John Serbian online and he put us in touch with Salesman Dan Meehan.Dan was great,patient and easy going.He went over all the models and options until my wife was happy with her choice of Highlander,including multiple test drives.We still call him after the sale when she has questions on the vehicle.

I.M.

30 de dic. de 2011

It was a memorable experience I went through at this dealership with the purchase of a 2010 Toyota Sequoia. I learned a few things to look out for in future purchases. Some positive and some not so positive. Overall an OK experience. I'm thankful to Michele Hugues in service. Who helped me with all the issues I was having with the car.P.S.I've adusted my rating as requested for services rendered. I hope this is sufficient for the parties involved.I hope you guys have a great 2012 year

dooger

28 de dic. de 2011

upon entering the dealer i was greeted with smiles from not only the staff but other customers. it gives you a good satisfaction knowing for the first time entering a place of business that the staff makes and keeps their customers happy. shortly after walking in (the side door) Ted Lucki (owner) introduced himself, gave us a happy holidays and how may i help you?. he soon would help me along the steps of buying my first car. i did not know the process of buying a car, he showed me every step and left nothing out. He was very understanding and everything he said was clear and concise. Ted then put me in the capable hands of Dan Meehan. With great enthusiasm to help me buy my first car, he made it happen. i can see why ted hired Dan for he showed the same great qualities as himself. The staff made everything so easy from financing (Peter Fournaris) to dealing with the dmv for plates, i was able to drive away that day with my new 2011 corolla. i would and will always recommend riverhead Toyota

crb233027

21 de dic. de 2011

Riverhead Toyoto was the first dealership I went to and knew from the minute I walked in to Riverhead Toyota that this would be the place I would buy my car. The people were very nice and helpful. My sales person was the best, Diego Mamani. I did not have one bad moment in that dealership! I would recommend them to everyone I know.

Kahlua2

20 de dic. de 2011

I purchased a 2007 Scion Tc on 11/29/11. They verbally agreed to a price and we shook hands on it, but then they changed the agreed upon price on the finance contract. I went there by myself and feel they took advantage of an older woman alone. By the end of the day I was so exhausted that I took their word on the price and unfortunately signed the contract without fully understanding it. I should have brought someone with me to the dealership. I realized the next day that I was grossly overcharged for the car. They only gave me $554 for the trade in of my 2000 Echo which only had 83,000 miles on it instead of the $2,500 they promised me and what it was worth.Then a little over 2 weeks later I decided I didn't like the 2007 Scion. It was uncomfortable, the doors were too heavy and it hurt my back getting in and out of it. So after only having the car a little over 2 weeks, I asked Riverhead Toyota if they could make a deal to trade it in for a brand new 2011 Toyota Corolla S. Originally they agreed on a price of $14,500 for the Scion, so with the $500 down and the $2,500 trade-in for my 2000 Echo the sale price should have been $11,500 plus the reg. fee and doc fee. Instead it cost me over $17,000 for a car that I later found out only had a blue book value of $10,500, which is all that they would offer me for a trade in even though they had just charged me over $17,000.I feel the treatment I received from Riverhead Toyota was unconscionable.

marlowic

8 de dic. de 2011

Mr. Meehan, the salesman from whom we recently purchased a car at Riverhead Toyota, made our buying experience a pleasant one. His patience, especially when having to explain automotive details to me, a non-auto-oriented person, convinced me that I was in the right place to buy a car. I confess that I ordinarily shun salespeople who come on too strongly so, you can imagine my delight in finding a salesperson with a low key, patient manner. We will be in the market for another vehicle, for my husband, within six months; I have already spoken with Mr Meehan about handling that transaction for us. Further, I would not hesitate to recommend Dan Meehan to any friend or colleague looking to buy a car, he is a pleasure to do business with.

lisa2265

6 de dic. de 2011

We walked into Riverhead Toyota to look at the Venza. We happened to be greeted by Hugo, a salesman you brought in for the week sale. He showed us whatever we wanted to see, answered all of our questions and we were convinced that it was time to trade our 2008 Maxima in for a 2011 Highlander. We think it was a great decision and we enjoyed Hugo and his partner. They were a lovely couple. We will definitely be life long Toyota owners and recommend Toyota to everyone. Wonderfully, pleasant experience.Thank you again and please pass this along to whom-ever Hugo works for. Great salesperson. You should try and get him as a permanent addition to your team.nancy lettieri

kpappas23

12 de nov. de 2011

Sheerie was a pleasure to work with and made the car purchasing process truly enjoyable. We would highly recommend her to family and friends and look forward to working with her in the future.

fatboxer

12 de nov. de 2011

I originally went in for the 30k mile service on my 2009 Highlander. I had been getting solicitations from the original dealer that I leased the car from (Millineum Toyota) so I enquired when I arrived to the Riverhead Dealership for service about the deals on a new car.I live out by the Riverhead Dealership so this is where we service out car. The solicitations that I was receiving from the old dealership were offering a 2012 Highlander for over $600 per month - however, after a few minutes with the salesman that was helping me (Jay), we figured that I could trade in my existing car 7 months early and get a new lease while SAVING over $100 per month on my payment without ONE penny out of my pocket. The experience was extremely easy, there was NO pressure or hassle and both Jay and his manager went out of their way to see where they could save me money. The new car is a dream - and a MAJOR upgrade and I will save over $3600 over the next 3 years. I'm glad that I went to Riverhead Toyota and didn't go back to the original dealership that I first purchased my car. I highly recommend this dealerhship.

Nicoll8549

3 de nov. de 2011

In my previous experience in purchasing a new car, I have visited several dealers before making a purchase and had planned to do this in October and November, making a purchase at the end of my visits. Toyota Riverhead was my first visit to a dealership. Fortunately on that day Sheerie Moustakas introduced herself to me . After a very pleasant discussion we concluded that Sheerie couldn't meet my purchase price on that day, however, Sheerie did refer me to the Manager of Toyota Riverhead and passed on my requirements. The following day, Chris worked with me and within a matter of one hour, we agreed on a price for a specific car available at the dealership. This couldn't have gone any better.

Cathy4336

27 de oct. de 2011

bought an extended warrenty and thank god I did. Bought my car in June of 2011 brought it to another Toyota dealership for standard servicing and there are numerous things wrong with the car not to mention that 2 recalls that were never taken car of prior to me purchasing the car (The recalls were issued prior too me purchasing). The dealership assured me I was getting an car that will be like owning an brand new car. They also assured me that it was Toyota Cerified. How can it be Toyota Cerified when they never even did the Recalls?. So I am without a car for about a week so the Toyota dealership in Oakdakle can fix the lemon that Riverhead Toyota gave me. I will never recommend them to anyone as well as I am writing an formal complaint against them.

itully

19 de ago. de 2011

When I walked into the showroom last month, I lucked out--I met Mike Lucki. He answered every question I had and he educated me about the Prius. He followed up with phone calls to touch base and to let me know when new vehicles were on the lot. I was never rushed. Mike took the time to work up various numbers and options for me; it helps that he is a CPA and can explain it with clarity. He seemed to enjoy to selling this car model, and he drives one himself. When I made the decision to lease last week, we returned and were given a full examination of every nook and cranny under the hood; he even showed my husband the battery. Mike's patience made us feel we were important and this really struck us; he made me WANT to buy a car from him! Selling cars is a people business. Both he and Chris Weitz are top-notch. Chris finalized the contract AND installed my new plates! Everyone at the dealership was friendly and helpful. They made us feel welcome in the Toyota family.

faramike

3 de ago. de 2011

Riverhead Toyota made buying a new Prius a pleasure. Special praise goes to my salesman, Diego Mamani. He was very thorough in explaining the "mechanics" of the car even when busy with another customer. He politely asked if it was acceptable that he work with both of us at the same time. His demeanor was non-pressuring, polite, and cordial. He reviewed all our options from the lease to our selected color of the car. Mr. Mamani is an asset both to Riverhead Toyota and to the Toyota company as a whole. As if that wasn't enough, Mr. Mamani came in on his day off to a accomodate my schedule when picking up the Prius. In all my years of purchasing an automobile, I have never had such a pleasurable experience as I had working with Riverhead Toyota and working with Mr. Mamani.In conclusion, I would not only recommend the Totoya Prius as an exceptional car but I would insist that all potential buyers visit Riverhead Toyota for your exceptional service.

msroyals

31 de jul. de 2011

Made me very comfortable. Very fair. Price was the best around. I would go back again next time I need an auto. They sell a great product and stand behind it. They go the extra distance to help you find the right car at the right price.

Ladydy

28 de jul. de 2011

I am rating this dealership overall with a 5. Every encounter that I had with them was very productive and was handled in a professional way. From the beginning to the end of my time with Micheal was great. I would highly recommend this dealership to my friends.

mbrisotti

21 de jul. de 2011

Brendan was so great in helping me out. I am a college student and at first I was not sure exactly what I wanted. Brendan helped me out realize that the Rav4 although I was very interested in it was the right car for me. It's safety features was one of the things that drew me to the car as well as the overall feeling I had when I looked at it. He gave me a fair price and made understanding the financing very simple and easy for me. My family has bought 3-4 cars all with Brendan and we are all very happy with her service. There was also a man named Chris (who worked in the financing department) that I give full compliments too, he made the financing and service options I have very understandable and helped us get a good interest rate. Overall, I would give my full backing for Brendan and the people at Riverhead Toyota.

abhalla19

14 de jul. de 2011

Mike is great! He took my needs into consideration and helped me find the perfect car for me. He was informative, friendly, and very knowledgeable. I would recommend him to anyone who's looking to buy a car. Mike isn't your typical car salesman as he went above and beyond with all the questions and concerns I had.Riverhead Toyota overall is a friendly and family-oriented place. I highly recommend shopping here!

p&l

13 de jul. de 2011

From the moment we came to purchase our Sienna we were met with courteous and friendly salesmen--Dan and Chris. A price and availability were discussed and agreeded upon. Dan wasn't in to take care of delivering the vehicle to us but said that Mike would be able to help us. Since this new car had so much more than our Camry, I was a little afraid of learning all the high tech extras. But Mike made sure that he went over everything as well as downloading bluetooth and the garage door opener. This was our 2nd purchase from Riverhead Toyota and I would not hesitate to recommend them to family and friends. Thank you so much for a wonderful experience!

No Trump

10 de jul. de 2011

Everyone at Riverhead Toyota was very friendly and accomodatiing from the moment I arrived. Michael Lucki is a newly hired salesman and he made sure he found out the answers to all of my questions. His father, Ted Lucki is the owner of the dealership and he came over to introduce himself to me and offer his services. They gave me a good price on a 2011 Avalon Limited and when I was given a counter offer by Smithtown Toyota they met that price too. I wanted Michael to get the sale since he reminded me of my son. He took the time to go over all buttons and levers on my new car. My previous car was an Avalon, but I had had it for 10 years and it was not as high tech as this one. I am still trying to get used to the keyless entry!

Btancredi

9 de jul. de 2011

Received a warm and unpretentious welcome - didn't feel "patronized". Helpful suggestions were made as we discussed my vehicle needs and preferences. Did not feel pressured, despite end of the month (June) sales deadlines. Returned for a second visit seeking other options, having determined that I definitely wanted to purchase a Toyota. My questions, concerns, and needs were addressed and I was able to test drive a Prius, a Rav4 Sport, and a Venza before making a final selection. I appreciated the opportunity to communicate via e-mail at my convenience rather than by phone.

ssamaan

6 de jul. de 2011

It is a pleasure to deal with the above mentioned sales consultants. I just bought my second car through Riverhead Toyota. Both times I dealt with Walter and Chris, they made the experience a pleasure. I would definitely recommend this dealership to my friends and family.

eneleheim

1 de jul. de 2011

Diego addressed every concern I had, got answers for questions he could not answer and made closing the deal very easy. I even got a full tank of gas!

Tennieman

23 de jun. de 2011

Three months ago I put a deposit on a Special Edition FJ Cruiser at a local dealership, then I met Riverhead Toyota and Mike Lucki. Mike treated me with honesty and kindness which was not matched from any other dealer I worked with prior. Mike not only treated me with respect, he took the time to let me make my own decisions while working with me and my budget giving me a great deal on my new vehicle. He ended up getting me a FJ from out of state and shipped to his dealer in only a few days, we took it for a test drive, spoke prices, then shook hands... I can not tell you how great this process has been with Riverhead Toyota. Thank you Riverhead Toyota and thank you Mike.

FPFS88

22 de jun. de 2011

FROM THE MINUTE I WALKED INTO THE RIVERHEAD TOYOTA SHOWROOM WE EXPERIENCEDA VERY FRIENDLY AND HELPFUL ATTITUDE. THEY MADE THE PURCHASE OF MY VEHICLEAN EXTREMELY PLEASANT EXPERIENCE. THEY GAVE ME A 150% EFFORT TO ENSURE THATI WAS ABLE TO PURCHASE THIS VEHICLE. I WOULD WITHOUT HESITATION RECOMMENDTHIS DEALER.

tony11727

21 de jun. de 2011

Everything about my experience at Riverhead Toyota was far superior to my last new Toyota purchase at Competition Toyota in Middle Island.The service was better and I believe I received an excellent and fair deal. Unlike my previous purchase elsewhere, I wasn't pressured into options I didn't need and I believe the salesman was genuinely interested in putting me into the exact car I needed.I also didn't feel like I was pressured into unnecessary extended warranties. The options were laid out for me (and I did purchase an extended warranty) but it was done respectfully and without the intense pressure to buy it that I experienced elsewhere.I would highly recommend Riverhead Toyota.

Hollywood320

16 de jun. de 2011

Jay was very welcoming and knowledgable. Being in my young 20's most car salesmen do not give me the time of day. Jay treated me with the up most respect and took the time to sell me a car. He also took the time help me with my girlfriends family as well with a used car. I would definitely recommend him as a sales person and Riverhead Toyota. They both have Great customer service and make buying a car a stress free experience.

lala.heyhey

15 de jun. de 2011

Walter Migliore is one of the best sales representatives that I have ever dealt with in my entire life. He helped to make the proces of buying my first brand new car so much fun! Without a doubt, Walter is one of the most kindest, good-hearted, uplifting and sweetest person that I have ever met. Due to his professionalism, all the paperwork/financing/etc. of trading in my 2007 Toyota Prius for a 2011 Toyota Prius went by so fast and smooth without a glitch! Before I knew it I was out the door driving away in my new car! I will always remain a loyal customer to Riverhead Toyota. I plan on coming back in a couple of years when I graduate nursing school to trade in my new Prius for yet another new one to take advantage of the college rebate!!!Thank you Walter Migliore and Riverhead Toyota for making driving one of the best experiences ever!

kazoeo

13 de jun. de 2011

Was very happy with the service I received. Diego was wonderful, he as very helpful, was able to answer any questions we had. Overall our experience with this dealership was great. Would definitely recommend them to friends and family.

Andreas1234

16 de may. de 2011

Excellent Service, Excellent Price. Could not be happier with Riverhead Toyota. They made the experience of buying a new car as smooth and comfortable as it could be. I never felt any pressure from them and they were more interested in me getting what i was looking for than selling me something. This was a great experience. My car had to be ordered from another lot and at no point did they even recommend taking one that they had in inventory because it wasn't what I was looking for. This is definitely a great company to work with.

jjjmg

16 de may. de 2011

We just purchased our third Toyota from this dealer. We traded in our '05 Sienna (purchased new at this dealer) for a new '11 Highlander Limited. The people we worked with were all very friendly, knowledgeable, and patient. I didn't feel as though I had to make a deal immediately. Their sales tactic seems to be to inform the customer and let the customer decide on his own. Before I came in, I told them what kind of car I was interested in and when I arrived, they had 3 different Highlanders parked next to each other all ready for test drives. They were quite clear with the pricing and options. I probably had to pass a few Toyota dealerships on my way as I live about 35 minutes away, but for a big financial transaction, it has been well worth my time to travel out to Riverhead. Now, our biggest problem is that my wife and I are fighting over the new car! I look forward to car # 4 from you guys.

valerieobrien

8 de may. de 2011

Jay was great to work with. He was very friendly and direct. There was nothing "salesmany" about him. Just a sincere and honest approach. I felt like we had a friend in the business.We would definitely recommend him!Thanbk you.Gene and Valerie O'Brien

cbrodygst

8 de abr. de 2011

Bought 5 Scion XBs for our business to use as sales and service vehicles. Jay was great to deal with. He went above and beyond and even delivered the vehicles we purchased. Michael in service was able to get stuff done when we had an issue with a vehicle out of warranty.

SOPHIAALEX

31 de mar. de 2011

DIEGO WAS AN EXCELLENT SALESPERSON. HE TREATED US WITH RESPECT, KINDNESS AND FAIRNESS. I WILL RETURN TO RIVERHEAD TOYOTA FOR FUTURE PURCHASES. I EVEN RETURNED WITH QUESTIONS REGARDING MY NEW PRIUS AND EVERYONE IN THE DEALERSHIP WAS VERY COURTEOUS TO US.

William and Helen Hart

22 de mar. de 2011

My wife and I were car shopping on Sunday 3/20/2011. We stopped at Riverhead Toyota because of a recommendation by my Daughter Jennifer Melito who recently purchased a Sienna mini-van. We were treated like royalty. Jay Scholl gave both myself and my wife all of the information that we had questions on and then some. We couldn't believe how easy it was to buy a vehicle and someone else all of the paperwork.We took delivery the very next day and we are the proud owners of a Toyota Rav-4 Limited. Thanks for being a great dealership and for having the best sales persons at your location. Bill and Helen Hart

lak27

4 de mar. de 2011

My purchasing experience with Riverhead Toyota was fantastic. Everyone was friendly, informative, and knowledgeable. The employees were attentive, yet not overbearing. They gave me an excellent and fair offer for my trade-in vehicle. I highly recommend visiting Riverhead Toyota. You will not be disappointed.

KIKIrav2011

23 de feb. de 2011

After visiting many Toyota dealership, we decided to make our purchase at Riverhead Toyota based on how we were treated by Jay when we were first walked in the door. Everyone at the dealership was very knowledgeable and answered all of our questions, which made buying our car easy.

Cespobiondi

7 de feb. de 2011

Before we even took a ride out to the dealership; we informed the sales rep of what we were expecting and wanting and he called us promptly back with exactly what we were looking for. When we set up an appointment to go see the car there was no surprises and we were in and out in no time with a down payment on our new car. Not only was it the exact car we wanted but the sales rep also worked with us to get the price we wanted. We were very pleased with the friendly and quick service. Thank you! and we love our new car.

moe811

6 de feb. de 2011

Mr. Migliore was quick to assist us and a gentleman in every step of the process. He was informative and helpful without pressuring us to buy a car. He went out of his way to find a Venza with the equipment package we wanted. The dealership gave us an excellent trade in price for our truck and gave us a very good price on a 2011 Venza. This was by far the easiest and least stressful car purchase that I have made.

alpmap

1 de feb. de 2011

Jay is a great salesman. He never tried to push anything on us that we didn't want, which was very refreshing, and he got back with information in a timely fashion. We were very comfortable with him.The receptionist was also very good, she always knew who we were!

btarbox1

31 de ene. de 2011

Jay Scholl was not only friendly and professional but fast and efficient. We stopped in on a Sunday and were able to test drive the Toyota Rav 4 withing 15 minutes of arriving at the dealership. After looking at other cars at other dealers later day we decided to purchase the Toyota. Jay stayed an hour after closing to wait for us to return and fill out the initial paperwork. On Monday he had the car ready for pick up at the time promised and we were in and out of the dealership within an hour. I would highly reccommend this dealership to anyone.

molly10

31 de ene. de 2011

I picked up a new Tundra that was purchased by my California based company. The folks at Riverhead Toyota (Jay & Keith) could not have been more helpful and friendler. There had been a problem with the NY state proof of insurance form and their desire to "get it taken care of" was comforting. They just kept phoning the California insurance company who in turn had to call the national office. Bottom line- It got taken care of thanks to their willingness to go the extra mile. That's what I call customer service.Thanks,John Andreasen Southampton, NY

rehlich

29 de ene. de 2011

From start to finish this was a pleasant experience. I went to every dealer out here and I never thought I would lease a Toyota. I went to Riverhead Toyota and was very impressed. I left and went to a few more dealers but I went back. I dealt with Walter and Chris who were honest, upfront, helpful and very friendly. I would highly recommend this dealer.

tttt333

17 de ene. de 2011

Jay is a great salesman. Everything as promised and delivered on time in great order! This is the second car we have gotten from Riverhead Toyota in the past 5 months. Jay gave us a great price each time. He was very pleasant and explained all the various options. If we need any other cars we'll go back to this dealership.

dlpesci79

13 de ene. de 2011

Jay was very knowledgeable about the product he was selling and gave us the best price he could offer within our budget. He was very friendly and patient towards myself, my wife, and my two young children as we spent a lot of time there asking questions and deciding what our best option was. At no point did we feel pressured to buy, which is often the case at car dealerships. He gave us the time we needed to make the decision that was in OUR best interest. I would highly recommend Riverhead Toyota and Jay Scholl to anyone I know in the market for a new vehicle.

Patricia Rowland

12 de ene. de 2011

Everyone that I came in contact with was very pleasant,courteous and well informed. I felt very comfortable with all the individuals with whom I had contact. Mr Zhang was especially pleasant. After speaking to him for just a few minutes I felt that I had known him for many years. He put no pressure on me to make a quick decision. It was an overall relaxing and laid back atmosphere. I would definitely highly recommend Riverhead Toyota to anyone looking for a new vehicle at an exceptional price and honest and friendly sales reps. I have had my new Rav4 for about a month now and I love driving it more and more every day! Thank you

DPatel

10 de ene. de 2011

Buying my new Toyota at dealership with Diego Mamani as salesperson has been enjoyable. There was no pressure, Diego was very professional, helpful and answered all my questions without any hesitation to my satisfaction. I would recommend this dealership and salesman to anyone who is thinking of buying a car.

swashwick

4 de ene. de 2011

Jay is professional, courteous, knowledgeable and honest. He made trading in my Ford Explorer to a Toyota Prius a seamless one. Calmed my concerns in regards to the trade in and lease.My husband and I will be back when it comes time to replace his vehicle. You could not ask for better service- and Riverhead Toyota & Jay Scholl are a must have for a wonderful car buying experience.Thank you,Sharon Washwick

jeorm1

16 de dic. de 2010

In my many years of purchasing cars, and the usual nightmares of purchasing a vehicle, this was my best overall experience. The salesman took the time to give us two test drives before we decided on the vehicle we purchaed. He explained all of the features and options. We decided on the options we wanted and the price we were willing for the vehicle based on ur research. We also knew how much our trade was worth both on the high and low end. It took less than a half hour to agree on all of the items mentioned. No high pressure, just a very good experience. It was almost relaxing!When the vehicle was delivered, it was done promptly with little fuss. We delt only with the salesman and no third parties at the dealership. I would highly recommend the saleman and the dealership.We have had other vehicles serviced at the dealership, and we know the service is also excellent.

dermadoctor

13 de nov. de 2010

If you go to Riverhead Toyota, ask for Brendan. He is just straight-ahead, to-the-point, putting you in a car. It takes the anxeity out of buying/leasing when someone just gets what you're up to. For me, it was "the-first-time-owning-a-car-thing" and Brendan was direct and honest. I felt relieved to be working with him. I got a terrific 2010 Toyota Prius at the end of the summer, and have been pleased ever since. There was a little glitch in the finance department, and Brendan did his best to work it out immediately. And a great guy named Joel was very helpful as well! All in all, an easy experience. Highly recommended.

aleone

12 de nov. de 2010

Joel went to great lengths to get exactly the vehicle I was interested in and went through extraordinary efforts to locate the vehicle in New England and bring it to Long Island--Prius 5. This is the second Prius I purchased--the first one just passing 100,000 miles. Service at dealership is very good.

acmps

12 de nov. de 2010

This is the third car I have leased from Riverhead Toyota, and the second car I have got through Brendan Bowen. The ease, efficiency, and helpfulness of Brendan, and all the staff, is exemplary, certainly the most pleasurable experience I have had with a dealer in 40 years of car ownership. Additionally, I have always found the service staff to be helpful, the maintenance routines and tune-ups done properly and on time.

BLemon

8 de nov. de 2010

I flew into ISLIP airport Saturday morning, to pick up a pre-owned 2010 Toyota Sienna I had purchased online "sight unseen." Charles picked me up in my "soon-to-be" car. Being an internet purchase, I had some apprehension about the actual condition and features of the car, vs. what had been represented in the ad. Not only was every detail exactly as represented, Charles had gone to great lengths to have the car beautifully detailed, and had even replaced the floor mats; not at my request, but because he wanted everything to be perfect. Though the car was pre-owned, I felt like I was taking ownership of a new car. Charles made the long-distance shopping process easy by answering every question courteously and completely. He even took a few more photos that I requested and e-mailed them to me. He provided simple instructions for what needed to be done prior to, and at the time of my visit. The time actually spent at the dealership was less than 10 minutes, and I was on my way - one very satisfied customer. The only challenging thing about this internet purchase was the 13-hr drive home; but well worth it.

Signorel

5 de ago. de 2010

I am still awaiting a response on my 2008 FJ Cruiser tire cover. The tire cover elastic is defective in that every time I go through a car wash, the tire cover gets sucked off the vehicle and damaged. This is a major inconvenience and never happened with my Isuzu SUV with a tire cover???! Mike Hamill is handling this for me?!The reception person who answers the Dealer main phone line, needs work. She is quick to transfer you before letting you finish your sentence. Also, not very helpful.

joano

25 de jul. de 2010

This dealership goes out of their way to please customers. Internet service is prompt and responsive. After emailing and scheduling an appointment to take a look at a new 2009 Matrix, I arrived at dealership with "my" car waiting and one with my 2nd choice color next to it. Very nice touch - especially after having dealt with two other well known Toyo dealers in mid Suffolk who were impatient and questioned why I wished to purchase a stick shift! The Salesman I had was great. Service appointments are on time; they are followed up with either internet message or phone calls to make sure everything was done right. Only room for improvement is Service area which needs designated parking lots. This dealership is wonderful (despite the Toyota recalls).

vee528

22 de jul. de 2010

I have been a customer of this dealership since June 2004 and I have to say that the customer service is by far the best on Long Island. The friendly atmosphere and the no pressure to do unnecessary work is a pleasure. Usually my vehicle is in the bay in less than 30 minutes upon my arrival and ticket write up. That's fantastic!

rstiansen

20 de jul. de 2010

We were extremely satisfied with our experience purchasing our 2010 Toyota Yaris from Certified Sales Consultant,Lois Eigabroadt. Not only we were satisfied, but it was a very pleasant experience as well! Lois really helped us to make a great decision, and made the process smooth and simple! Thank you Lois and Riverhead Toyota! We love our Toyotas! (We own three, 2 Yaris's and a Tundra!)

danielgladstone

19 de jul. de 2010

Various details that I assume were taken care of by Dan were not handled with complete accuracy, for example, the registration that he arranged came in the mail with an incorrect license plate number. I felt he should have alerted me about exactly what I needed to have when I came to pick up my car. The process could have gone slightly more smoothly. Peter, with whom I had a brief encounter, kept me waiting while he was looking at papers and seemed to take his time about finding someone (it ended up being Brendon) when I came in to pick up the car. He acted as if I were intruding on him, while in fact I was buying a car at the dealership under his direction.Brendon was well-informed, patient, did exactly what I would have wanted.

phredman

19 de jul. de 2010

Clean, Professional and involved is the best way to describe the service dept. They really do LISTEN to your concern, and offer good advice. I have purchased 4 cars over the past 10 yrs for myself and family, and I am very satisified with my salesperson Lois and I highly recommend her The waiting room is very comfortable, open, and clean.

MontaukDad

18 de jul. de 2010

It was a pleasurable, no-pressure, no-hassle, experience buying our 2005 Toyota Sienna from our salesperson Ian, who couldn't have been any better. However, the service department leaves something to be desired. I have routinely had our car serviced there. Most times, they were good to very accomodating (even loaning me a Prius to drive while mine was being serviced), on my last visit for a regularly scheduled mainenance, their work on my cars brakes was not satisfying. Driving the car home, I noticed a very distinct "wobble" in the steering wheel whenever I braked. I got home and made another appointment to have them correct this. So I drove from Montauk back up to Riverhead. They said they couldn't find anything wrong with their work. The car continued to have this problem until I braked hard one day, which seemingly fixed the brake problem. So my rating is based on mostly on my experience with their service department.

splate

17 de jul. de 2010

I have purchased two used vehicles from Riverhead Toyota, one in 2007 and another in 2010. Charles was our sales person each time and I even occasionally stop in to say hello to him. He's very helpful, friendly, knowledgeable, and does what he can to close the deal, as long as the buyer is reasonable in return. In both cases the "out-the-door price" was as expected. My wife and I are also very satisfied with both of our used Toyotas in terms of the comfort, quietness, reliability, and fuel economy. One vehicle required some warranty service (NOT gas pedal stuff) and I was very satisfied with the timeliness and quality of the work performed. The service manager and technician listened carefully to my needs and understood them, completing the task as expected. When I need another vehicle, I will surely stop at this dealership first.Stephen

Botts2424

17 de jul. de 2010

Leased my first vehicle at Riverhead Toyota and had a horrible experience from the start. I should have took that as a clue not to lease from them. The service department is the only good part of that dealership. The sales associates are not friendly nor helpful. I practically sold myself the truck. When going over lease end options they were rude and acted like I was a bother. Even just dropping the truck off on the lease end date was not a good experience. The only nice sakes associate was the used car guy. I would never shop here again and ended up not buying a Toyota this time.

carolbangel

17 de jul. de 2010

All service has been done in a timely fashion. Everyone has been friendly and helpful at all times.I will continue to use the Toyota service department for service needed in the future. I will also recommend Toyota service center to all my friends and to anyone that asks for a fair place to go for service.

lmkutzing

17 de jul. de 2010

Over the years, I have purchased both new and used cars from Riverhead Toyota. I can't imagine buying a car from any other dealer. The sales and service staff are all honest, fair, and professional. Their main interest is to provide their customers with the best possible service at the best possible prices. My car of choice will always be a TOYOTA, and you can be sure that my car dealership of choice will always be RIVERHEAD TOYOTA!

tadosin

17 de jul. de 2010

We just went there to see a new model of truck and left an hour later with order for one. We met a very friendly sales person with smile on her face , with no presure to sell anything. But after a short test ride and a price given - we decided to buy it same day, so we place an order. All arrived as promised with even extra equipment installed with no extra charge. Over 3 years later I have send there many of my friends and family members ( my brother in law is picking up new Highlander any day now). Just remember everyone is working there to make you happy, from sales to service ---and they do wonderful job ---it's a very friendly place. Even government run anti-Toyota campaign can not hurt their reputation -- TRUST ME !!!

AAg

17 de jul. de 2010

I went in searching for a new vehicle. Lois was extremely knowledgeable and very helpful. Most important, she was honest and took the time to talk to me and didn't rush me out. I trust her completely! Her type of professionalism is lacking in car dealerships all over the island. Riverhead Toyota is lucky to have her. All of my friends have had very positive experiences with her too. Thanks Lois...because of you, I will shop Riverhead Toyota and refer more of my friends to you as well!!!

auxmike

17 de jul. de 2010

I had been to two other dealers before going to Riverhead. They (the others) had ONE Yaris apiece! Riverhead had a huge lot packed with new cars and at least TEN Yaris cars or more. Three were exactly the color and "fully loaded" as my top chioce I wanted. I was able to choose from the three, test drive the EXACT car I would be buying, not a "demo" car.Jeff made the whole thing quick and painless. It was my first new car buy and it was'nt scary at all.I got a great interest rate too. Peter in the financing Dept. took care of ALL the complicated paperwork stuff. Registration, new plates , inspection.All I did was show up next day and drive off very happy.Got a great deal, and negotiation was'nt like fighting Mike Tyson in the ring.I really can't hesitate to recommend them.

smaclagan

17 de jul. de 2010

Tim was extremely helpful and listened to our wants and needs. He, along with the finance guy (Jerry?) did everything they could to make the sale and make sure we were happy.

josieg

13 de abr. de 2010

I can always reley on Totoyota in Rverhead for effivient and friendly service. I come back for my car needs or questions with the expectation that they care. Eva and Matt have always been great with customer service and have always followed through with what they promise!

jennieskilbred

10 de abr. de 2010

Riverhead Toyota is great! They were very helpful when I bought a used Prius there, and very nice. Thanks for all your help Riverhead Toyota. We really appreciate it. I would definitely recommend this dealership to other people who are looking to buy a car.

jaimemott

8 de abr. de 2010

My experience with Riverhead Toyota exceeded my expectations from researching new and used cars to my final purchase. The staff was polite, helpful and extremely knowledgeable. The dealership is well staffed with professional salespeople and mechanics. I have always been treated fairly and with respect.

tora

8 de abr. de 2010

I moved to Toyota from BMW (I had multiple BMW's.) Matt and Eva showed me what Toyota was doing and I was really impressed with the models that they had. I finally selected the UrbanRUnner, which, is now my favorite car/truck. Both Eva and Matt made the selection and purchase as simple and painless as humanly possible and they cotinue to go out of their way to help me out when I need service or have questions. I plan on buying this car when my lease comes up and getting a different model. Riverhead Toyota has exceeded my expectations for purchasing a vehicle and I would recommend anyone who wants to buy one to go and see them. T

4runnerWill

7 de abr. de 2010

Thorough service with professional staff. I have used Riverhead toyota for numerous routine service issues. Michael - the head of service - knows his stuff and made sure all my concerns were addressed. They stand behind their work and will fix anything that pops up in the future.

saybone

11 de nov. de 2009

I negotiated a deal. They agreed, then couldn't find me a car. Now they won't even return my calls???????????????? Salesman claimed to have found a number of incoming cars, but each time I picked one he stalled or made up some excuse or just stopped calling.....

shl8594

29 de ago. de 2009

We needed a new car since we had a baby on the way so we went to Riverhead toyota as well as other dealers. Craig was friendly and helpful and was willing to show us a variety of cars. The prices also were much better than any other dealership we went to on LI. I would suggest going here and asking for Craig

ice2t2004

14 de jun. de 2009

Never in my life have I had a worse experience in buying a car. The attitude of the salesman was unreal. He might as well have spit in my face. All I did was ask a bunch of questions about the new model Prius coming out and I was spoken down to like I wasn't worthy of speaking to him. I watched him call me a bitch to another salesman and was called a bitch when leaving. Trust me I in no way shape or form was being rude. I know there are some pain in the butt customers but I was as nice as I could be. If you see the guy Patrick with the blonde hair go somewhere else!