Mahoney91

22 de abr. de 2016

I needed to get my first oil change for my car and made the appointment. It was last minute but they had no problem fitting me in! I always feel like they take great care of my car and me. I will continue to get my service done at Riverside Mazda.

Clark

19 de abr. de 2016

My experience was good in this dealer. However I still don't like so many people just to sell one car. I like one person that I can trust from the beginning to the end.

Flip99con

8 de abr. de 2016

I love the Friendly and Great Service , Mario and Kurt never disapoint , They always go above and beyond for me always . This is my Sixth Time returning in 3 years .

Eric2136

6 de abr. de 2016

This dealer was so time efficient. I was in and out in under an hour and 30 min. I'm very thankful for all their help. I'm sure I'll be back again.

Smalls11

3 de abr. de 2016

They were determined to make it to a number I wanted instead of pushing for the upper end. Came back with multiple options and was able to choose the best one.

Kat6

20 de mar. de 2016

Everyone from the salespeople to finance department were very helpful and friendly. . I was able to negotiate a fair deal, and I'm very happy with my new car. Thank you! I appreciate the extra time Ivan took to help me understand my new car's features. Nick was also very helpful and friendly. I appreciate that Jose was so helpful when I first came in to test drive, without being pushy.

Patriciag111

13 de mar. de 2016

Car buying has never been fun for me. Though it is still not my favorite activity, the staff at Riverside Mazda made it a quick and painless process. They worked very hard to make sure that I left there satisfied and I did. I am completely happy with my purchase and the service I received there.

DFMX5

5 de mar. de 2016

I visited Riverside Mazda for the all new 2016 MX-5 and the car is phenomenal! Oh what's that? I'm supposed to talk about the service? Yeah, they're very friendly, but the car though, my newest baby! Also, they provide great customer service, stop by anytime.

Mazda. Zzoom. Zzoom

1 de mar. de 2016

Was very satisfied with the overall experience and purchase of my new mazda 3 vehicle. The mazda team was willing to find ways to work with my personal situation. Very thankfuk

Janead16

25 de feb. de 2016

I came in just to look around at a few manual Mazda cars, and Ken Ward was very nice and accommodating to what I was looking for, and he actually got me to change my mind about purchasing a car today.

Andersonandcompany

22 de feb. de 2016

Very knowledgeable and helpful. Very happy with my purchase! Would recommend Jean Pierre at Mazda. He found me exactly what I wanted for a great price. He's a superstar!

Jenbar89

21 de feb. de 2016

Ricardo was a greats salesman, he helped me find what I needed. Didn't push me on anything that I didn't want. Everyone was friendly.

Sarydia

15 de feb. de 2016

The sales man I worked with was really nice and worried about the little deatails I was looking for in my car I'm glad I got to work with him.

Ohheychristy

13 de feb. de 2016

The staff was very friendly and they were very helpful And it was such an exciting experience Adrian and Ivan were great and really helped me find the perfect car

Juwwilson

8 de feb. de 2016

The salesman, Mario was amazing. He helped explain everything and was patient with me. He made my first car buying experience great! The whole team was amazing, Kirk in finance was awesome, I would totally buy another car here.

Ceecee19

3 de feb. de 2016

Everyone is so welcoming and helpful!! I never wait for long when I go in for my services!! I always recommend Mazda of riverside metro to everyone!!

Cbr1kguy

3 de feb. de 2016

My sales person worked along with me by answering all my questions. Made car buying experience easier than I thought. I would defenitly recommend car shopping at riverside Mazda. Make sure you ask for Ross for all your car buying needs

JudyAri

3 de feb. de 2016

Ross Burton is an awesome salesman! He was honest and made the whole buying process so exciting! I love my new wheels!! Thank you Mazda!!!!

Natalie022

3 de feb. de 2016

Leased a new car for the 1st time, little scary, but I picked the right dealership & salesman! Ross made sure I had the right car for me & that I didnt just settle for something I thought I could afford. Perfect car buying experience!!! Thank You!!

Ruby Red

30 de dic. de 2015

After strolling around the lot, I find that no one approached me to ask WHAT I wanted. I even went in to the toilet and still wasn't bothered to be helped. That was one week.Since I was in the area again the next week, I stopped by, went inside and was finally asked if I was interested in a particular car.After sitting in the floor model, I asked about some options and was handed off to a more "experienced" salesman. If you say so. Then, when asking about prices and to confirm hwo much my options would be, he came up with a ridiculous price. Ok. Where's the big discounts that are being advertised? Oh, that's it? Oh, okay, speak with your boss. Boss comes out and offers some more dog and pony. I got up and left. You see, I don't have to buy a Mazda. Other vehicles are out there to purchase. But the funny thing is, even with them hanging out at the door waiting for customers, they couldn't care less that they had one! I'll look elsewhere, thanks.

Maria

18 de dic. de 2015

Great customer service, David is extremely friendly and professional, he makes me feel confident that my car is in good hands. Also, the quality of the auto service is always good. They never charge more than initially said, and I never have to wait more than necessary.

Delores

15 de dic. de 2015

David Ruiz, smile professional attitude, his well bening the staff is awesome. Thank you for the hot coffee chocolate, but not enough donuts (smile) Really thanks aclir.

Kathleen

14 de dic. de 2015

the sale personal was very helpful they let me make my choosetime wise it took several hours but I ended up driveing home with a new car thanks everyone

Louis

14 de dic. de 2015

David Ruiz...simply the best. He exceeds expectations with every visit. Laveda is the sweetest. Jim keeps his crew running on all "10's". Clem makes one feel like one is not even buying a car. This place is family. Choosing any other place to purchase or service a vehicle is settling for second best.

Christopher

14 de dic. de 2015

It starts with the staff. My wife loves Gill the manager and Nick from the service department. Both of them go above and beyond and make us feel like family when we go to the Hyundai of Riverside.

Candace

14 de dic. de 2015

Quick, easy, helpful. The staff is always so great !They always find a way to fit my service in even sorry notice.

Paul

13 de dic. de 2015

The fact that you,the dealer, worked together with Mazda USA to resolve the problem I had with my Mazda 3 I. That's the first time I ever saw a dealer do something like that. I was very impressed and very satisfied with both the work done and the service I received

Pilar

13 de dic. de 2015

I liked my experience from the beginning since I can register and made an appointment online, at the dealer I found professional people who were friendly and attend promptly my necessities.

Daniel

13 de dic. de 2015

Convenient .Called to schedule. Excellent service. Comfortable waiting Area. Very happy with the whole process. Great service dept. WillContinue to have service done at Riverside Hyundai

Dale

13 de dic. de 2015

Great customer service, updated information while waiting in a clean, friendly area. Honest feedback from customer service. Car ready at estimated time.

Mary

13 de dic. de 2015

David and everyone are great! David went out of his way to help make a very stressful situation go smoothly. He took care of everything.

Phillis

13 de dic. de 2015

All personnel I encounter are so friendly, very helpful. I always love to talk with the personnel there. I've bought 5 cars from Riverside Hyundai. What does that tell you?

Linda

13 de dic. de 2015

Nick is the consummate customer service professional. He did everything possible to make my experience hassle free, including dealing with an insurance adjuster who wanted me to take my car to another body shop. He is a real asset to Hyundai!

Brian

13 de dic. de 2015

They figured out the problem quickly, fixed it fast and service manager was GREAT! It is nice to have a place I can trust.

Rosalie

13 de dic. de 2015

Friendly,quick response, and Nick In service dept I have always afraid to deal with service personnel was always spoken down to Nick never made me feel dumb not knowing how to describe what the problem I was having...,THANK YOU NICK!!!

Richard

13 de dic. de 2015

Clean waiting area + condiments. Service Client Advisor "David Ruiz" whom was recommended to me by another customer and the Technicians who installed my 2015 Elantras' front end skirt or spoiler prior the the recent visit.

Robert

13 de dic. de 2015

Nick is a great employee at riverside Hyundai. He goes out of his way to take care of us everytime we go in. I have never had an issue and would definitely recommend this dealership to others.

David

12 de dic. de 2015

Took for ever to get paper work done for us to sign. Received a call a few days later that I needed to come back and sign more paper work that was missed. When I called back no one knew of any other forms that needed signing. Have heard nothing as of yet if everything if ok.

Seyed

12 de dic. de 2015

The gentleman on the front desk Eric was awesome .Very polite ,dedicated & knowledgeable he even showed me the coffee maker and how to make my coffee ,after when my car was ready he did not call me just came to me shake my hand like an old friend.

Marilyn

12 de dic. de 2015

Very friendly with customers. Very knowledgeable about the cars that they work on. I also like the areas they offer to wait for your car to be serviced. Great refreshments for customers.

Michael

12 de dic. de 2015

The friendliness of the staff number one then I personally like the appointment process. Less hassle and quick process. Facility is very clean and very accessible

Annoyed

28 de oct. de 2015

Went to the service center for maintenance and it was I a day that they give you a free pedicure. It's not a huge deal because it's a pedicure, but if you put it in the ad, honor it. They had a stipulation that you had to be sitting there waiting for your car rather than dropping it off. And at their specified time. I even called a few days in advance to confirm the stupid pedicure thing was still on. Their prices are outrageous which I could deal with if they honor the stupid crap in their ad.

Luvcars

2 de oct. de 2015

Called to get some assistance sometime after a purchase but I have never met such a rude person. He called himself a manager. Good luck...This guy would be bad for business...

the donald

8 de ago. de 2015

Came to the dealer to check out SUV's, especially the CX5. Test drove the car and wanted a lease quote.Salesman went to the number cruncher and I waited and waited and waited. Finally after waiting, I told the salesman we were out of time, we needed to go. Told him to email me the numbers. Salesman promised I would have the quote within the hour. Two days later, still no quote, no follow up by anyone at the dealership. Too many Mazda dealers to choose from to put up with this BS.Salesman didn't even give me his business card.

bboat777

3 de mar. de 2015

I just left Riverside Mazda, after being ignored (LITERALLY IGNORED) by there service department. I just moved to Riverside from Tyler, Texas and needed to get my car's 30,000 service. When I pulled into the lot, no less than 4 sales people came rushing to my car. I told them I was just here for service, and they all scattered. Then when I pulled into there service bay, one of their technicians (I think his name tag said "Jeff") was talking to a woman 10ft in front of my car. I waited, thinking he would come see us after wrapping up his conversation. There were also "sales vultures" 10ft to the side of my car. After waiting for someone to come wait on my wife and I for 10min, I backed up and left. This kind of "service" is inexcusable. I will not be back for service or to buy my next Mazda at Riverside Mazda.

rjacob

4 de ene. de 2015

General manager of this dealership changes his quotes within minutes. The quote on the Internet is not what you will get. There are lots of hidden surprise fees.

haksoo

16 de sep. de 2014

I do not recommend this dealer shop. They first gave me a quote with pretty decent price, and after I agreed to buy the car and provided all my personal info., they suddenly increased the quote price saying "Oh, we forgot to apply LA tax because we didn't know you live there." This doesn't make sense because I was chatting with him about weather difference between Riverside and West LA while I was test driving. Riverside tax rate is 8% and LA's is 9%, so 1% tax rate difference could easily become more than a couple hundred dollars in car purchase. Also, their quote doesn't show the actual tax rate percent value so in order to find out how much tax is applied, you have to calculate it by yourself. They also provided me a quote with Trade-in Bonus Cash ($750) but when I actually brought my car there, they were suddenly showing the detailed conditions on the qualification and told my car is not qualified.

Chris

10 de abr. de 2014

I bought a used Toyota from this dealership. They professional, fair and did not apply any pressure tactics. The facility was clean and well taken care of. A very positive car buying experience

notHappyCustomer

15 de sep. de 2013

I frequently lease vehicles every 3 years. A few years ago I physically went in to this dealership and they refused to work with me without running credit (I lease so it's obviously awesome credit ). This time o attempted to get a price quote and negotiate by email before driving 40 miles and wasting a whole day just to find out they weren't willing to negotiate. Since I refused to come in they refused to work with me. Pointless to even talk to this dealer.

Joelpatrickrose

23 de ago. de 2013

Easiest transaction I ever had. No bull. Gave me the deal I wanted. FYI have same last name as salesman not related. Very simple period.

Eaglexaaron

18 de ago. de 2013

Called around for the speed3,riverside had one left in stock in the color my wife wanted. I called in George answered and set me up to check it out, came in both Ricardo sales manager and George helped me and my wife getting the best deal we could get. We are happy with our new car specially my wife. Thanks riverside of mazda.

Nudnik

29 de jul. de 2013

Following a visit to the Black Book web site Wendy called and sent a price for a CX5. I visited Reverside Mazda which is 75 miles from where I live bacuse the price was so good. Matt met me at the door (Wendy was off). I needed a price on my trade and they offered what I expected. All in all I couldn't have more pleased. They sold the car at the price in the email and had the exact car on the lot. To cap it off Alex in finance was the nicest finance person I have ever met. I saved thousands of dollars from the best offer at my local dealer. I highly recommend Riverside Mazda.

Deepesh

8 de jul. de 2013

I was a wonderful experience to buy car from you. Everyone was very friendly and supporting. They understood my requirement well and helped me buy a car exactly as i needed.

danielkl

9 de jun. de 2013

This dealership really earned my business, they were patient and honored everything that was advertised online! I respect they're good intentions and interest towards every customer. I want to thank johnny chu, jennifer helm and tony for making my first car purchase a success!! Keep it up guys, best dealership in California

LUEJA

24 de may. de 2013

Came into Riverside Mazda to check out the 2014 Mazda 6, not expecting to buy the car, but just simply to check out the vehicle....I was sold on the Mazda 6, loved it.....Micheal in sales was great to deal and work with, as well as the finance manager Victoria, she was fabulous!Overall it was the first pleasant car buying experience, ever!!I would highly recommend them to anyone!

mannysolis89

22 de may. de 2013

We went in with another couple to just look around. But when we started looking around we liked the cars and the staff amde it very pleasant. Ivan A. Helped us out he was very friendly and knowled. Made our experience very comfortable.

silveyscreen

20 de may. de 2013

Ivan gave great customer service. He was extremely knowledgeable about each make and model. We were able to get the car we wanted a great price.

Yaratzen

18 de may. de 2013

I had looked around other dealers to get quotes on a CX-5 Touring and got a really good quote from another dealer and when I called this one they said it was no problem they could beat it, however when we got there they did not have the same car we were looking for (color, features, upgrades) so I got really upset. Luckily they were more than willing to do anything they could to make it up for me. I ended up leaving with a better car, all the upgrades I wanted plus some extras, with only little difference in the price. I must say I am extremely happy with my purchase. Matt was very helpful in explaining everything to us, and the new features of my car. Only downside is that they always send a different rep towards the end when you're deciding and he was kinda pushy, but I can't recall his name.

MichelBeltran

13 de may. de 2013

They worked with me on getting what i was looking for on a vehicle and a monthly payment. They were very friendly and at explaining the things I wouldn't understand !

Brocoleen

10 de may. de 2013

We came in knowing what we wanted. Shack took great pains to make sure we understood all the details of the car and its technology, while Alex offered us a deal we could not refuse. Buying a car was actually fun. How often can you say that?

LoganLorenzo

8 de may. de 2013

So I was a first time car buyer and the people at Riverside Metro Mazda where VERY Welcoming, and VERY Helpful. I will refer my friends and family to Riverside Metro Mazda from now on.

macabante

16 de abr. de 2013

Our overall experience with these 2 persons in this dealership with our purchased of a brand new Mazda Miata was great. Mr. Shackleford went out of his way to please us with the financial aspect in purchasing this particular car.

HannahRon

15 de abr. de 2013

We just got a 2013 Mazda CX-9 from Riverside Mazda last Saturday and would like to thank Michael Gerard (Sales Consultant) for making this car purchasing a great experience for us. We had an appointment with Wendy from internet department, but somehow, she was too busy to see us, then we realized that the deal she gave us was not available. My wife was NOT happy with the "miscommunication."However, Michael, a sincere man, was very helpful and was willing to resolve the issue with us. Because of him, we ended up having a wonderful car buying experience with Riverside Mazda. I would recommend Michael to my friend and anyone who's interested in Mazda.

Gilliancharles

6 de abr. de 2013

Good price, good service, great car shopping experience.Sales consultant Michael has the best attitude and the whole sales team are helpful too.It is a wonderful experience to shop at Riverside Mazda. Thank you all!

Eboy3600

22 de mar. de 2013

Gino was very helpful and is just great with people. He asked appropriate questions and listened to us carefully. We would come back to purchase from him.

claudette2

18 de mar. de 2013

I went to look at all the cars, starting at the Mazda dealership. Ivan was very helpful in explaining all the features of my new Mazda3. Everyone else that worked at the dealership were very nice and helpful, too.

jtibbels

19 de feb. de 2013

George was very helpful. He was positive and energetic and helped the process go quickly and painless. I had to decide whether to fix my 2003 MPV van that I loved or to trade in and get a new CX9. No pressure from George, he let me take my time and decide what to do. I ended up getting the new CX-9. I am very happy with the Mazda dealership. The managers and finance dept.'s. were very professional. Michael sold me a car about a month ago so I am very happy with our Mazda experience.

slaplume

16 de feb. de 2013

Matt the sales rep and Gary the finance rep were both amazing. Matt made sure we got everything we wanted in the CX-5 for an astonishing price.

dmxchase

21 de ene. de 2013

"shack" was very friendly, never pressured us, and helped us out while making the buying process as easy as it can be. buying a car isn't usually enjoyable, and Shack tried his best to make it that way.

JesseHoffman

10 de ene. de 2013

Needed a good lease for zero down, and this place seemed to give us the best lease option out of all the other dealerships. They seemed willing to work with us on getting what we needed.

ml654

7 de ene. de 2013

Hassle free buying experience, got the car I wanted. Bought a new mazda3, didn't get pushed hard for upsell and got a fair price

satisfied CX-7 owner

10 de mar. de 2012

out of 4 dealers we requested an internet quote from Riverside was the only one we actually got one from. we took our quote down to see them and got the car we were looking for at the price quoted. no haggling, no trying to get us to buy products we didn't want. what a pleasure! from the time we walked on the dealership until we left we were dealt with in a friendly, professional manner. our salesman, Larry was a pleasure to deal with. his boss, Brian was too, and has called several times to just check and see how things are going. follow up calls from a car dealership? new to me! great experience all the way around.

Not a happy camper

17 de feb. de 2012

I am interested in purchasing a 2012 Veloster. So after contacting this dealership via phone and e-mail in regards to availability of a vehicle with desired specifications for a test drive, a test drive appointment was set. Upon arriving I was given several lame stories as to why the discussed vehicle is actually not available. Not only the service person who scheduled a test drive lied about having the vehicle with desired specifications, they did not have any Veloster on the lot for me to test drive. And on top of it all, they are not even able to get the car with requested specifications. So LAME!

ilvladimir

13 de ago. de 2011

This is a review for the service department of Riverside Mazda and David Ruiz. David and his technicians have provided excellent service to my RX-8 for the last 2 years. All repairs were done perfectly. David is not too pushy when a service has to be performed and he is fair and honest about the repairs. He identified several issues on my car and suggested repairs, but I decided to postpone some repairs as I did not have the money at the moment and these were the issues that were not essential and could wait. He honored my decision. Another time an expensive procedure was required, but the next day he called me and said that the car was fine. So he charged me nothing and even provided free rental while I was waiting for the diagnostics. He also always applies coupons and discounts to the services even when I forget to bring one.Of course, this is the dealership so the service runs more expensive than at the other places, but it is worth every cent as you know that technicians trained especially for Mazda are taking care of your car. What I also liked is that after each service the car is always returned washed, clean in and out. Except the last time when after an oil change the car did not get washed and the interior had greasy stains. The engine bay was also dirtier than usual, I guess the mechanic was in a hurry. But this is a minor issue, it happened once and I used to get much worse stains on my previous car when I took it to non-dealer places like Meineke, Midas, Jiffy, etc.I cannot say too much about the sales department except that I was contemplating to trade my RX-8 for a newer Mazda. However, the trade in estimate I was given was way way way below the KBB trade-in and I decided to scrap my plans, at least with this dealership. So I cannot say that I could recommend the sales department, but the service department is a place definitely worth visiting if you own a Mazda and need a service.