Williams

30 de sep. de 2016

Very good experience. Salesman very helpful. Closing took only about half an hour, and was ready for us upon arrival at time we picked. No tricks price agreed on with salesman was price at closing.

Steven Ervin

24 de sep. de 2016

Great price on vehicle, good price for trade-in, No haggling. Prompt paperwork. Overall great experience.

wjm

13 de sep. de 2016

Very professional fast and easy service, waiting room was clean and hot coffee, car was completed in less then an hour and was parked outside

royboy

16 de ago. de 2016

Dealer true to his word regarding maintenance. Certified Pre-Owned Vehicle well maintained and runs well. Advisor McNeill polite and gave helpful answers to operating questions.

Barbara Lima

13 de ago. de 2016

Everything and everybody was super. Quite a turn around from my past experiences. I almost did not want to ever go back to Roger Dean! The best mechanic, customer service, everyone!

john

13 de ago. de 2016

I discovered a puddle of coolant in the morning under my wife"s car.I drove it to Roger Deans service department and told the service tech.He informed me that the water pump was under warranty and they will change it now.

Marie

10 de ago. de 2016

Danny was very efficient. He is an asset to your company. I trust your integrity and have never been let down. Thanks again, Marie Snow

Sidney Saha

30 de jul. de 2016

Friendly and efficient. Got thru the service with no problems.

Associate Pastor

28 de jul. de 2016

Our experience from start to finish was top notched. Our salesman, Brent Dixon was very professional and knowledgeable. I would refer anyone without any hesitation.

Edward Walsh

24 de jul. de 2016

I have given a high rating because they deserve it ! They go the extra mile to please,also have a comfortable lounge while waiting .I will be back!

jimzbick

16 de jul. de 2016

The visit to the dealership for routine oil change was positive. All personnel took were professional and I was told that the dealership would replace at no charge a door handle cover that I discovered missing about three weeks earlier. I appreciated that courtesy.

Shirley Chancey

8 de jul. de 2016

I appreciate the help and repairs to my car this week after my car broke down in your city. can't thank you enough. Back home

Bulletz1

3 de jul. de 2016

The salesman and finance staff worked with me in the exact manner I requested and made it one of if not the best car buying experiences I've ever had!!

Richard Ciurzynski

2 de jul. de 2016

Great experience with Mike fahnlander .salesman man

Botie302

29 de jun. de 2016

you can trust Roger Dean Chevrolet. Sales will do whatever it takes to give you the best deal and the service writers don't mislead you..

JJJ

20 de jun. de 2016

Everyone is so helpful and never pushy. Makes you feel right ant home! Our entire family will always make Roger Dean Chevrolet the only place to purchase and service our cars and trucks:)

Stephanie1297

19 de jun. de 2016

Always great service friendliness helpful always ontime he goes above and beyond when it comes to referring us if anything needs done to my car. Love Roger Dean

Grace E. Vinion

14 de jun. de 2016

All employees very nice. Always recommend to families and friends.....

nsalter

11 de jun. de 2016

This was the best Car deal I have ever had. The salesman was great to work with & I will recommend him to all my friends. Thanks for making it so easy & no hassle. I love my new suv.

Nelson

8 de jun. de 2016

No hassle easy to negotiate experience. Mike Debono offered a test drive and let me decide on what I wanted without any pressure. Bill the manager was a pleasure to deal once again. Truly professional experience.

Carol Louchart

6 de jun. de 2016

we were fine with our time Not at all to long.thanks Louchart's

Mark and Lori Bosecker

4 de jun. de 2016

Friendly People, and they bend over backwards to help you and work with you on your time constraints !!

Mike C.

4 de jun. de 2016

My new car was out of alignment. They were very helpful in taking care of the issue in a timely manner. John was the service writer and James and Jose' are excellent techs. Thanks

Tom Forbes

4 de jun. de 2016

A fair friendly and upfront dealer. They did not try to hide anything about their used cars. It was a pleasurable time from the test drive to negotiations on the 'deal' to the final paperwork.

MHS

31 de may. de 2016

This was the first time using Roger Dean's collision center. They made the process very easy and the level of service & repair was great.

ccwetz

24 de may. de 2016

Always great. They see me for an oil change on the spur of the moment. The work is done quickly and it is done well.

Greg Popp

21 de may. de 2016

Great sales person. From the he. was eagar to help me in my decision

Peter J. Perry

17 de may. de 2016

My 2006 Corvette was brought in for repair following a "Fob not detected" message using both key fobs with new batteries in each. One fob's new battery was tested at the dealership and was below the necessary voltage, so the battery was replaced, both fobs seemed to work and the vehicle was declared repaired. Next day I went to use the car and the same message appeared and the car could not be started with one of the key fobs. I checked the voltage of that fobs battery, which had previously been found to be OK, and found it to be at 2.77 volts. Replaced it with another new battery and things seem to be OK for the moment. However, the vehicle which previously seemed completely reliable does not feel reliable any more. Time will tell if the 'fix' is truly a fix or if something else is occurring.

ChrisEllie

11 de may. de 2016

This is the 2nd car our family has bought from Mike Fahlander and we will continue to return because of him. We visited other Chevy dealerships and Mike got the same car and beat their price!!

Lonepalm42

9 de may. de 2016

I became alerted to the possibility of a white used Chevy VOLT at the dealership because I had been checking the internet regularly and did not want a black car, which they had listed on the website. I liked the set up of information, prices, and photos on the website. I called Roger Dean from my car as I left two Fort Myers dealerships, unimpressed by the dozen energy efficient vehicles there. Doug answered my call and I drove over and fell in love with the Pearlescent white VOLT. The test drive was enjoyable. Doug was able to make me a very fine deal and the process was smooth and pleasant. This was on Friday and I picked it up and signed everything in a swift session with Sandy and her cool tabletop touchscreen on Monday. I have driven it all over this week and to Ft Lauderdale and love it more every day as I learn more things it can do! Doug was excellent at showing me everything and helping me learn about the new car technology. I give the Roger Dean Team, especially Doug, glowing reviews! My husband had a cold so he stayed in his vehicle the whole time; it was that fast! We will surely come back when it is time for his new or used replacement vehicle!

Alleyoop64

9 de may. de 2016

Easy in and out also had an estimate made for replacing the plastic grill. Piece of wood bounced from another lane and cracked it. Wish it was metal

Trailerman

4 de may. de 2016

Dennis O'Hara is the best salesman to handle all aspects of a new truckpurchase , he found me the best deal Ever . Thanks, DennisThis is our 4th Truck purchase from Roger Dean in the last 12 years , Always a pleasure.

arthurt

2 de may. de 2016

Lori was extremely helpful and knowledgeable, I was completely satisfied with her and the dealership! I will definitely visit Roger Dean Chevrolet for my next suv or truck purchase.

Truck man 77

30 de abr. de 2016

Work was done very professional and plesent , in and out, one of the best service departments I have had the privilege of having to go to for new truck service in many years . Thank you Roger Dean service department !!! J.L.

Barbara latt

24 de abr. de 2016

Very nice place..wonderful, salesman Mike. And the finance woman was fun.

Stephen

16 de abr. de 2016

Sales person went above and beyond to find the car we wanted he was able to find it for us in a very short time

Jim and Dot Baker

3 de abr. de 2016

We have lived in Cape Coral for over 17 years. In that time, the only purchase/service that has been done to any of our vehicles has been with the Roger Dean Chevrolet Dealership.. We discovered a leak in the radiator of the Equinox on March 21.and drove to Roger Deans the following morning. Michael Cuquejo greeted us at the service department. Michael was very polite, considerate and efficient with the paper work. We asked to have a complete inspection of the vehicle.The maintenance and repairs were done in a timely manner. We appreciate the kindness and expertise that we receive at Roger Dean Chevrolet. Thanks, Michael.......Jim and Dorothy Bakerjimdotbakeratembarqmail.com

steven m. wichert

27 de mar. de 2016

great.Love the Traverse. It has air conditioning in the rear, unlike the Eqinox we traded for it. One concern is that there was no automatic lift tail gate.It also didn't come with a cargo net. You would think a vehicle at these prices should come with these two things. Our sales associate Tim was great. Very knowledgeable on the vehicles.

Ken McClain

18 de mar. de 2016

As usual my simple visit for regular maintinance and oil change was once again above board...this Dealership has the BEST Service Dept and Staff of any Dealership I have ever dealt with...GOOD JOB to all...Ken McClain Cape Coral Fl...Happy Silverado and Corvette owner...

Tingley7394

15 de mar. de 2016

Our Salesman and everyone were very helpful. The deal was so fair and to the point. Fair trade in value and nice amount taken off the new car.

Tammy

15 de mar. de 2016

They are the best! professional and friendly. they care about me as a customer.

Kathyn

9 de mar. de 2016

We have bought 23 cars from them over 20 years, that alone says something. The staff is exceptional, from the sales department to the finance. They've got Our business forever

My Heavy Chevy

25 de feb. de 2016

Our salesman was courteous and very helpful. I felt we made a great deal. I have bought multiple vehicles here and every time has been a wonderful experience. I would encourage anyone looking for a great deal to go see Roger Deal Chevrolet.

Brian M.

17 de feb. de 2016

After requesting information regarding a used vehicle for sale, no one from Roger Dean Chevrolet bothered to contact me by phone or e-mail!

Jackie Ball

10 de feb. de 2016

I was really treated very well, and I will always buy my vehicles from Roger Dean Chevrolet.

Moser45

28 de ene. de 2016

I have used Roger Dean Chevy for fixing my 15' Corvette. They replaced the passenger front fender and painted much of the front.Their work was first rate and the Velocity Yellow a great match! (Difficult to do) Recently I had a CV joint break on the driver's side rear axle. They over-nited the part and it was ready to go in less than 2 days. There are 3 Chevy dealers that are closer, but for anything that isn't routine I will continue to go to Roger Dean Chevy. Both the Service Rep and the Body Shop Manager great to work with. R. Moser

Gayle Moser

30 de dic. de 2015

I have always received wonderful service at Roger Dean. Everyone is friendly and courteous. The facility is clean and inviting for customers.

Dan Opp

26 de dic. de 2015

Thanks for the oil change and warranty tire replacement. Very satisfied, thanks DannyDan

Clarence Hayse

24 de dic. de 2015

it as finished faster than quoted and the work was perfect , Thank you !

James Lima

23 de dic. de 2015

The experience was the best I ever had , I am 76 years young and I have purchased a great number of cars , vans , and trucks ,number one < the salesman Mike was Kind and very informative , the best I ever had the privilege of doing business with , he is an asset to your dealership , number two the truck I purchased the Chev. Colorado , the best mid size truck I ever had the privilege of owning and driving , it was all a 10 PLUS. Thank you Mike and Roger Dean

Joan Gaffin

23 de dic. de 2015

Prompt, efficient and courteous service. I was able to wait for my car and it was very convenient.

Lisa Lansky

21 de dic. de 2015

I like Roger Dean because they don't try to talk me into a bunch of extra services that I don't need. When you're female, that's a persistent problem. And the waiting room has free cookies and coffee.

George Korince

19 de dic. de 2015

Great dealership. Love the service. Wont take my vehicle anywhere else

Michael Hainsworth

17 de dic. de 2015

I love This dealership. Of all the cars I've had they have given me the best service.

Robert Merrill

16 de dic. de 2015

Service is always excellent. Sometimes it can be expensive but some repairs are major.

Ronald Scoini

11 de dic. de 2015

WE BROUGHT IN OUR CAR AND DELT WITH JOHN IN THE SERVICE DEPT. HE IS ALWAYS VERY HELPFULL AND GETS THE JOB DONE RIGHT THE FIRST TIME. HE IS ALWAYS VERY FRIEDNLY AND PROFESSIONAL. IT IS ALWAYS A PLEASURE TO DO BUISNESS WITH HIM.

Gerald Jordan

10 de dic. de 2015

Everyone at Roger Dean Chevrolet went out of their way to make my experience the best ever. So friendly and easy to work with!

Oscar Phillips Iii

10 de dic. de 2015

Called to make sure the parts were in, made an appointment drop of my car and they called me when it was ready.

Ann Kovach

29 de nov. de 2015

Sales Staff made buying a vehicle easy. Everyone was so helpful and friendly. Answered all our question, and the best part of the whole experience was they treated us like family.

Tonirae Hurley

20 de nov. de 2015

Service and staff were extremely professional and helpful

Doug Willingham

16 de nov. de 2015

as always, excellent service, what more can one say. Due to a recent minor accident, I returned to Roger Dean for a quote and will only allow their body shop to do the work.that's trust!

Carol Isom

13 de nov. de 2015

Everyone was friendly & helpful. We are enjoying our new van.

Donnie Harlan

13 de nov. de 2015

Had an appointment and was serviced right away while we waited. The tech explained in detail what he did. Also made some suggestions about handling things about our car. Very nice, friendly and professional.

Diane Rollins

11 de nov. de 2015

Same good service that I have come to expect from the Roger Dean Service Department. I was taken care of quickly and efficiently.

Helen Gray

7 de nov. de 2015

the service tech was really helpful and the work was done quickly. they even washed my car for me!

Kat White

6 de nov. de 2015

The personnel at Roger Dean Chevrolet are very knowledgeable, helpful, andconsiderate. We really appreciate Daniel (Danny) in the service department. Danny is a great person to deal with on any of our service needs.

Jean West

29 de oct. de 2015

I was checked in quickly and my service was performed sooner than estimated. Very Happy!

Michael Mcgagh

17 de oct. de 2015

Bruce Hoven, service writer, was great, he listened to my concerns, told me what the options were, and had in and out and back on the road in no time.

Linda Conforth

16 de oct. de 2015

You all and a trusted dealership in my boexcellent trustworthy dealer

Matthew Paradiso

13 de oct. de 2015

Your company has taken very good care of us for the past 8 years and we will continue to buy vehicles from Mickey and have your service department care for them all. Thank you, Matt and Andrea Paradiso

Marshall Fisikelli

10 de oct. de 2015

i have had nothing but good experiences at you dealership.

Jerron Meyer

9 de oct. de 2015

If anyone wants a great dealership with excellent people, please give these guys a chance. You won't be disappointed.

Michael Neves

8 de oct. de 2015

good job but had to wait a long time for part. got it on second try.

Chevy runs deep

7 de oct. de 2015

While it is hard to find a used car because their inventory rotate so quickly they do give a very good price on what they have to offer. Lebna and Calvin were great to deal with in sales and didn't make me go back and forth for hours on the price. I had dealt with other dealerships that did nothing but talk down to me but I felt this dealership gave good dignity to the customer and a good price I would return.

Irene Zane

7 de oct. de 2015

From the receptionist to the service writer, Mike Cuquejo and the mechanic that performed the service repairs and the cashier at the end all were very helpful and courteous. Even the salesman, Mickey happened to pass by and adked how I was and if I was happy with the car and if I had any concerns.As long as I live in the area I will come to Roger Dean Chevrolet for my car needs. Thanks for the good experience. Irene Zane

Toni Duran

4 de oct. de 2015

Always treated with respect and always excellent service.

Cassandra Maselter

1 de oct. de 2015

I really appreciate how nice everyone was at Roger Dean. I especially appreciated my sales rep. He answered any and all questions I had and let me look at and test drive a car but never pressured me into buying one and I appreciate that more than I can express. I specifically waited until the next time he worked to purchase the car from him for that reason. He was great!

Grace Golling

30 de sep. de 2015

EVEN THOUGH NOT MANY COBALTS HAD BEEN CHECKED BY THE SERVICE DEPT., THEY SCHEDULED ME IN RIGHT AWAY AND PERFORMED THE CHECK IN THE AMOUNT OF TIME THEY HAD SAID IT WOULD TAKE. EVERYONE WAS VERY POLITEAND FRIENDLY.

Richard Clement

27 de sep. de 2015

Our experience with Roger Dean Chevrolet was excellent from the moment my wife and I entered the door. From the receptionist to the credit department, they couldn't be more helpful or friendly.

William Rourk

27 de sep. de 2015

Bruce and his service team do a greay job. I own three Cruze's and will not shop anywhere else.

Donald Pribanic

17 de sep. de 2015

Everything went smoothly and was done in a timely manner. Personnel are friendly and efficient.

Frank R

17 de sep. de 2015

Surprised (and a bit disappointed) to hear my previously made service appointment did not show on the daily schedule, however, NO PROBLEM for the service rep. Without hesitation he immediately put me in the cue, my service (oil change, tire rotation, systems check) was performed and I was driving out in one hour.

Alan Duine

10 de sep. de 2015

Service center staff friendly and efficient. Work done sooner than I expected. Thanks

Kenneth Mcclain

7 de sep. de 2015

As usual the team at Roger Dean continues to provide superior service with a personal touch...will not go anywhere else...

Lyle Hawbaker

3 de sep. de 2015

Visit was a recall visit. Done promptly, nothing else to add.

Steve

2 de sep. de 2015

Inquiry on Internet pricing for 2015 Corvette Stingray was prompt and reliable.

Sonja Sayre

1 de sep. de 2015

From the time I pulled my car up to the service bay until I checked out every employee I came in contact with was very helpful, courteous and welcoming. It makes taking my vehicle in for an oil change not so much a chore when the experience is so pleasant

James Baker

27 de ago. de 2015

We moved to Cape Coral, FL in 1998. We have had our vehicles serviced by Roger Dean Chevrolet for 17 years. Our last purchase was a 2006 Chevrolet Equinox, purchased in December of 2005. Roger Dean Service Center keeps our vehicle running like new. We recently had the Equinox serviced and are always pleased with the service and the staff at Roger Dean's. We chose the best in the area. Thank you Roger Dean Dealership.

Diane Rollins

21 de ago. de 2015

Took care of our maintainence as expected. xxxxxxxxxxx

James Zbick

21 de ago. de 2015

Very prompt with dealing with my service as everyone seemed organized and efficient in their jobs. My wait for servicing the car was only about 30 minutes.

Terri Edwards

20 de ago. de 2015

We have been buying cars from Roger Dean for over 20 years and always have had a very positive experience. Lori and team are simply the best in the business.

Ron Labancz

15 de ago. de 2015

Having an older vehicle many things have to be worked on or replaced. In this case, John Somers went out of his way to locate a part no longer manufactured for my 1997 buick. Since the tech got my A/C working up to specs I don't require a replacement at this time. However, I was assured by John the part will be available when needed. Thank you.

Edward Walsh

14 de ago. de 2015

The sales person was great,Service was the best !Had a easy transaction with the purchase of the car ! Thank you Roger Dean !

Howard Murray

13 de ago. de 2015

I showed up with a GM product that I was totally dissatisfied with. Bruce the service advisor worked with me and satisfied me to the extent that I ended up purchasing a new vehicle. The sales rep Robert was most accommodating and I never felt any pressure. I liked the service I received so much I recently brought my 2004 Dodge Dakota in for repairs. The experience was totally satisfying

Sharon Jones

12 de ago. de 2015

On time with appointment and quick service, as always. Explanations of service easy to understand and clear,

Gary Schroeder

12 de ago. de 2015

always great service, will definitely recommend Rodger Dean

Robert Plazewski

8 de ago. de 2015

The service adviser was very through and up front with me. he understood my needs and took care of them. During the routine maintenance that was being done, he was alerted that my cabin filter needed replacing. He promptly contacted me thru my cell phone and told the problem and what it would cost. They replaced it and the car was done as promised. Even the price for the work I had done was reasonable. I would recommend the Roger Dean Service Department to my friends.

Werner Stollenmeier

7 de ago. de 2015

Very satisfied. Service department is excellant.W/S cape coral,fl

Michael Mcgagh

30 de jul. de 2015

Bruce Hoven is service was informative, concerned, and honest about a problem I had. Problem could not be replicated at dealership but it is in the repair order. He makes you feel like part of the Dean family.

Martin Nemerow

17 de jul. de 2015

The waiting period was less than I expected and I was on my way home in a short time.

Edward Appel

15 de jul. de 2015

Very satisfied with the experience had at Roger Dean Chevorlet.

Mary Lou Minerva

11 de jul. de 2015

This was by far the best car buying experience ever! Everyone at the dealership is friendly, courteous, and goes out of their way to be helpful. Stop by and see Mike Fahnlander and he will ensure a great car buying/leasing experience, he is knowledgeable and friendly. No high pressure sales here!!

James Downing

9 de jul. de 2015

The service rep, Bruce, has always helped me when there were issues with my Silverado.

Diane Rollins

29 de jun. de 2015

As usual, Roger Dean took very good care of our Vehicle.

Tina

22 de jun. de 2015

I brought my vehicle in on a factory recall. The friendliness of the staff made my visit very pleasant. Everything was done as expected and I left being totally satisfied with the experience.

Dawn Morse

21 de jun. de 2015

Appointment was made online which was great and the car was in and out in one hour or less and we didn't have to pay for the oil change. We were told the first four oil changes are FREE for two years or 24,000 miles. How wonderful and thanks!!!

Kenneth Mcclain

17 de jun. de 2015

Again as Always the team at Roger Dean Chevrolet was exceptional...I would recommend Roger Dean Chevrolet to anyone without reserve the Service and Care is impeccable...GREAT JOB.

Linda Conforth

14 de jun. de 2015

Very satisfied. Service department is excellent. Service department is very detailed in explaining any issues. They are fast and efficient.

Robert Merrill

14 de jun. de 2015

Nothing new to say that I haven't already said. Danny and his fellow service department staff are excellent.

James Duncan

12 de jun. de 2015

On May 1st, I took my car in for an oil change etc., Dan McNeill, the service representative wrote up the order. He told me that when I pulled into the service area he heard a noise from under my hood. he said on some Equinoxs that noise is an indication of trouble. He suggested a diagnosis, which would run about $50, be performed to insure no problems. also if there were problems covered by the warranty there would be no charge. After a short time Dan notified me that the timing chain was worn and needed replacement and the repair is covered under warranty. The work was completed in a timely fashion along with the oil change. What is significant about this case is I was leaving to return north to my Buffalo home, a trip of 1350 miles. Had Dan not been considerate and told me about the noise more than likely the car would have broke down on me enroute to Buffalo. Dan's professionalism and concern is something you don't come across every day. He could have easily had the oil change work completed and not say a word about the noise. Kudo's to Dan McNeill.

Jon Meyer

12 de jun. de 2015

The sales staff was knowledgeable and helpful. I purchased the perfect truck for my needs.

Joan Gaffin

11 de jun. de 2015

Roger Dean's Service Team always provides excellent service.

Werner Stollenmeier

29 de may. de 2015

great service. Staff allways friendly and very helpful.Werner S.Cape Coral,FL

Nicole Caldwell

27 de may. de 2015

John was very professional, took the time to help me and did the best he could for the best price. Thank you so much!

Diane Rollins

27 de may. de 2015

Always get good service. Everyone is friendly and efficient.

Toni Duran

12 de may. de 2015

Always treated with respect and given a thorough explanation on what was done to my vehicle. Work is always done in the time stated.

Kenneth Mcclain

11 de may. de 2015

As always from start to finish very professional, very personable and timely...well done once again.

June Dwyer

8 de may. de 2015

Our Experience Was Great , Chris At Roger Dean Chevrolet Very NiceAnd Knowledgeable , It Was Well Worth Going To Roger Dean. June Dwyer

Frank Valcarcel

2 de may. de 2015

Great service. Been using them for 18 years. Have 5 chevies.

Robert Plazewski

30 de abr. de 2015

friendly service personal and the ability to take care of your car needs. also friendly sales personal ready to answer any questions you have on a vehicle on the lot

Victor Cooper

28 de abr. de 2015

Every time I have had the occasion to come into the service dept, I have been extremely satisfied. the staff has been friendly and helpful, and the wait time acceptable. Your sales dept is another story. I came by to look at pick up trucks, and I walked the row looking at several. i was there for twenty minutes and not one person came and asked if I needed help. The sad part was two salesmen were standing on the covered porch watching me. They knew I was there.

Stephanie

21 de abr. de 2015

Always very sweet people to work with, never a hassle.

Jerry Croley

21 de abr. de 2015

In the nearly four years that I have been having my 2011 Traverse serviced here, this has consistently been the best automotive service I have received. Again, on this last routing service in addition to the usual excellent service, Service Rep Mike went the extra mile to fix small problems not covered in the service.

Mike Raess

20 de abr. de 2015

The service writers Dan McNeill, and Bruce Hoven make my service needs very enjoyable.They are the main reason why I always go back to Dean, true ASSETS to the dealership. Thank as always, Mike Raess

Richard Mix

16 de abr. de 2015

I had a Suburban I bought up North but had it serviced at Roger Dean for 9 years and was always very satisified.If I hadn,t got so stuck on buying an Acadia Denali I would have bought something from Roger Dean just to be doing business with them.I have already brought the GMC to them for 6000 mile service.

Michael Skrupa

9 de abr. de 2015

I HAVE BEEN COMING TO ROGER DEAN FOR MANY YEARS; HAVE ALWAYS FELTLIKE A FAMILY MEMBER.

Sandra Wilczynski

9 de abr. de 2015

I came in for my first oil change on my new Equinox. They where very pleasant & helpful.

Evan Knerr

9 de abr. de 2015

Bruce in service always takes care of us when we come in. we can call him on the phone and even tho he is busy, he always takes care of us!

W Roos

4 de abr. de 2015

As always, the Roger Dean dealership provided us with prompt courteous service and our issue was resolved in 45 minutes. Being snow birds we have come to rely on Roger Dean for all our service, and purchase needs. Can't say enough about them.

Becky Thompson

3 de abr. de 2015

Every time I have come in Danny McNeill has been very helpful and courteous. He has called me to let me know what was found to be wrong and when my car has been ready to be picked he calls to let me know that also. I am very happy with your Service Department.

Kerry Kell

31 de mar. de 2015

Service was goodI No!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jo

31 de mar. de 2015

We bought our car in July. We lost the cooling fluid due to a hose rubbing on the motor. It was unintended. I called, got an appointment in 3 hours, left the car, got a loaner. I got a call 24 hours later that the car repair was completed. They are friendly, helpful, available and I appreciate good customer service. Thanks, John.

Ken Lachanse

24 de mar. de 2015

had an oil pan leak in my 2013 2500 hd. Fixed at no charge within half a day. thank you, very pleased, Ken

James Howe

19 de mar. de 2015

Everything was fine. The only thing I disliked was this survey.

Ken Lachanse

14 de mar. de 2015

You repaired my damaged C6 Corvette recently. Did an excellent job, cannot tell that it was damaged. Still winning trophies.Cudos to Don and Jacquie and staff in collision center.\Also just replaced the oil pan gasket on my 13 3/4 ton. Excellent job and prompt. Ken

John Conroy

12 de mar. de 2015

Always a good experience with the Roger Dean service department.

Jerron Meyer

11 de mar. de 2015

We've had a lot of problems with our car, but RogerDean had worked with us and have treated us with #1 service.

Keny

7 de mar. de 2015

Dave ( mgr.) and his wife Lori and the rest of the team from sales to repair to detailing the car is fantastic. We have bought multiple cars over the years and we keep going back to Roger Dean. They work with you, explain every aspect of the car from what grade of fuel to how to keep clean and how all features work. I would recommend and have recommended them to my friends. My last purchase was was my 2014 Camaro SS. We worked together from ordering it in January to when I picked it up on March 8th. This was the second most expensive purchase I ever made after my home being first. It's been a year this Sunday and they still contact me to make sure I'm happy with my purchase now that's fantastic customer relations. Thank you Dave and Lori for taking such good care of us they make you feel like part of the family. Thank You, Kenny Russo

Kim Russo

6 de mar. de 2015

My husband and myself always have a great experience at Roger Dean the Mgr Dave Large and his wife Lori always take care of us when we are there. They always follow up when we get service done and every time we buy a car they get ahold of us to make sure we're happy with our selection

Kathy Dowd

4 de mar. de 2015

Always friendly! They get your appointment scheduled to fit your needs and they have you back in your car as soon as possiable!

Mary

3 de mar. de 2015

Two weeks ago I bought a Chevy Equinox from Roger Dean Chevrolet. I had a wonderful experience with the purchase and the follow up after the sale from them was greatly appreciated. I'm still learning all the buttons and gadgets, but have been told if I have any problems or questions to just call or stop in. Really couldn't have asked for anything more.

Joan Gaffin

25 de feb. de 2015

Excellent experience overall. The only thing (slight problem) is that I have to return so the computerization on my Oil is properly refected.

Daniel Walborn

20 de feb. de 2015

I have been coming to Roger Dean now for five trucks and cars. I have always had good vehicles with good service. As far as I am concerned, I have a vehicle home and I will keep coming to Roger Dean. I get good, timely service. Dan Walborn

Sharon Jones

18 de feb. de 2015

Excellent - everything went very smoothly. All staff was friendly, knowledgeable and helpful.

Eric King

10 de feb. de 2015

Great People..Great Service..would definately return..might even consider buyingmy next vehicle from this dealership

Jean West

7 de feb. de 2015

The employees were very nice and efficient. They explained what repairs needed to be done.

William Rourk

23 de ene. de 2015

I am really happy with my experience and I am confident with their workmanship. I rely on them with all three of my Cruze's. I am happy with the close location.

Werner Stollenmeier

16 de ene. de 2015

Allways great service. Staff very friendly and helpful..

Cindy Kravatz

15 de ene. de 2015

I was satisfied with the service an that's why I always deal with you

Dennis Curry

14 de ene. de 2015

The buying experience was very comfortable. No High pressure sales. The deal we received was very good and our salesman was a delight. On top of that -- our Traverse is awesome!!!

Richard Marshall

12 de ene. de 2015

Danny was perfect a usual. GARY was helpfull as well. They make sure my car is taken care of. Everyone is very helpfull. Mr Richard Marshall

Ann Bee

9 de ene. de 2015

I have always felt as though the service at Roger Dean was excellent, both when buying or service cars there.

Ronald Hinkle

7 de ene. de 2015

I took a chance and showed up on a Saturday morning to see if they could change my oil and rotate my tires. They were able to take care of me, even finishing the work, 20 minutes sooner than expected.

Joseph Consolino

26 de dic. de 2014

Great salesperson Doug and his managerJohn gave me the best possible price on a new 2014ImpalaI'm very happy and satisfy with my new Chevy great gas mileage smooth as silk ....thanks again to everyone who helped me at Roger Dean Chevy

won't be fooled again

15 de dic. de 2014

this place does not care about customer service! I had to take my car there multiple time and they never addressed all the issues I requested. And they argue with you if you try to hold them accountable. Worst place I've ever dealt with and I will never do it again! Getting rid of the POS they sold me and getting a Toyota! They last forever and the service (when you do need it) is much better!

Matthew Paradiso

14 de dic. de 2014

The service department always takes care of us well- quick and efficient. Never had problems, and we are on our 6th vehicle from Roger Dean. Mickey is always there for us no matter what we need.Thank you,Andrea and Matt Paradiso

Carol Powers

13 de dic. de 2014

Staff is always helpful and courteous. Explain issues in detail

Willie Rogers

13 de dic. de 2014

My Salesperson Robert was very professional and went above and beyond of any sales person I have ever dealt with he was courteous and very helpful .Robert Delivered my car to our home and even returned again to help explain to my wife some of the aspects of the vehicle we bought as I was away on business Robert Dean Chevrolet will get all my business in the future GREAT job !!!!!!

Richard Gagner

9 de dic. de 2014

I came to the service department for an oil change and was satisfied with the service. Thank you.

Lola Willhelm

7 de dic. de 2014

I received excellent, fast service. I was in & out within 35 minutes. The staff was friendly & courteous!

Toni Duran

5 de dic. de 2014

I love the Chevy Service personal in Cape Coral. Daniel McNell our service Tech always makes room for my appointment ASAP. All the personnel at Roger Dean Chevrolet are customer friendly, anxious to please and quick to answer questions with a smile and making sure customers are happy and satisfied. The excellent workmanship of the mechanic has always been top notch and the thing that keeps my Equinox running for a long time.

Thomas Moriarty

5 de dic. de 2014

I have been a customer of Roger Dean for nearly 15 years and with every purchase I have driven away feeling the deal was fair and honest.

Jerry C.

4 de dic. de 2014

I have consistently received the best service at Roger Dean. My experience after a half dozen or more visits have established them as the best dealer service I have ever had.

Darin Nichols

4 de dic. de 2014

Mickey and the staff were all awesome. Very happy.

Dennis Cashion

1 de dic. de 2014

Service was great! Salesman was competent and polite.

Oscar Phillips Iii

29 de nov. de 2014

Great place for sales and service!Have been a customer for over Three years, would recommend to stop by for any new or used car purchase or service or repair if needed.

William Roche

28 de nov. de 2014

Staff was very respectful and professional.Vehicle was ready early.Great Job Thanks

John Yonko

27 de nov. de 2014

It was a pleasurable experience in dealing with all the people involved in purchasing our second chevy traverse.

Ronald Scoini

26 de nov. de 2014

EVERYONE AT THE DEALERSHIP IS POLITE AND PROFESSIONAL. I WILL RECOMMEND THIS DEALERSHIP AND SERVICE DEPARTMENT TO FRIENDS AND FAMILY. RON SCOINI CAPE CORAL FL.

Nancy Brunelle

25 de nov. de 2014

Danny helped with making my recall on my HHR very easy, from helping set up my apt, assisting me the day I brought my vehicle in. Excellent service, was in and out in less then one hour!! Thanks again Danny, you were great!

Jamie Princing

24 de nov. de 2014

I was one of the many that had to take my HHR in to have a recall issue fixed and the staff,even though they were super busy with a boat load of work orders and recalls to do, they were extremely plesent. While fixing my vehicle they noticed an issue with the tire pressure light and called to let me know and offered to fix that too and of course they had my vehicle ready on time.Special thank you to Bruce in the service department, who is always very pleasant to work with. I would high recommend Roger Dean Chevrolet to friends and family! Thank you again!

Tom Debakker

22 de nov. de 2014

We were taken almost immediately. Service person was pleasant and courteous. After we told of our situation with the car he explained what was going to be done and that if that wasn't the problem they would tell us more before going ahead with expensive repairs. As it turned out all that had to be done was a sensor on the right front tire had to be recalibrated. It was done at no charge to us.

Lawrence Perrine

12 de nov. de 2014

I appreciate all of the work and help from Mr. Robert Parker.

Helen Gray

6 de nov. de 2014

the service was exceptional , work was done quickly and everyone was friendly

Sandra Wilczynski

6 de nov. de 2014

Very friendly & most helpful. Very good experience.

Kevan McElhaney

6 de nov. de 2014

I highly recommend Roger Dean Chevrolet , Mickey O Maley and all involed , I say thank you again . Keep up the good work.

Bonnie Grunberg

5 de nov. de 2014

I love my service writer Mike C. He has always taken care of us in a fast and efficient manner. He even assisted us when we were out of town on his day off. He and the service team at Roger Dean have been awesome and I won't take my car anywhere else.

John Kellett

28 de oct. de 2014

As always kind courteous service from EVERYONE . I wouldn't go anywhere else

Richard Patten

13 de oct. de 2014

Again, I am totally satisfied with the professional and mechanical way your dealership performs. As I have stated in other surveys, your dealership is the first one in 73 years, that I have trusted to work on my car. Please keep up the good work, especially the way your service island greets, and responds to my car needs, and my comfort.....R L Patten Sr.

Dawn South

9 de oct. de 2014

I already did this. I have always has friendly and excellent service from Roger Dean Chevrolet.

Evan Knerr

6 de oct. de 2014

Scott from used car sales is awesome!!!!!! This is our second vehicle we purchased from him! He takes care of us!

Martin Nemerow

4 de oct. de 2014

Your service could not have been done any better. The courtesy vehicle made two trips to my home about four miles away. Everybody in the dealership was friendly and courteous.

Glenn Woodrum

4 de oct. de 2014

AWESOME!!!!!!!!!!!!!!! BEST PLACE TO BUY YOUR AUTO, STOP IN TO THIS VERY FRIENDLY PLACE

Alden Atchison

3 de oct. de 2014

Nice job and carefull not scratch my p/u.Service people are always friendly.

Julie Parker

30 de sep. de 2014

I was told status of my vehicle. Service Attendant was awesome and quick as usual.

Amanda Maltby

4 de sep. de 2014

This was by far my easiest buying experience ever! I spoke with a salesman named Robert who helped me get the financing started on a new camaro. We went in over the weekend and left with the car! Mike, Joni, and Sandy were extremely helpful and made this sale smooth and fast! They also got me great financing considering Im repairing credit from the past market crash! I would recommend this dealership to anyone and definetly will be back for future purchases! Thanks to all of you who helped up get our new car!! P.S. Love the Dealer Cat!! Thanks Again!!

rkplaza

30 de ago. de 2014

excellent service, in and out in about an hour. service advisor checked for any recalls and even asked me if i was having any problems with my car. iwould definitly reccommend this dealership for both service and purchasing a new or used vehicle

jlkozar

12 de ago. de 2014

Always a pleasure to deal with Roger Dean dealership.

Carole Berk

3 de ago. de 2014

After telling salesman Mike on Friday that I MIGHT be in on Monday, he asked when. I replied probably around 10.Even though I had told Mike that I would be in Ft. Myers on vacation, he called Monday at 8:30 a.m. and in a rude tone of voice, he said "You are making our 10 o'clock appointment, aren't you?" I said that I had never made an appointment with him and he said "Yes you did!" I told him that I had gone to their lot on Saturday night as he suggested and looked at the Chevy Captivas, but I could not find all of the ones he had mentioned. He replied that I had OBVIOUSLY misunderstood since all the Captivas were there! This was said in a demeaning and rude manner, also. I told him that I would NOT be in since he did not have the cars that he told me about. My son returned to our room and since I had the phone on speaker, our friend had heard the conversation as well. We told him about the call. He immediately called the sales manager and told him about the exchange. He said he found that hard to believe since Mike was his top salesman. When my son told him that TWO people heard and reported the call verbatim, he said he was surprised. and that Mike was "burning up" his phone. No doubt Mike wanted to get to him before we did. Mike may be his best salesman, but only because he probably browbeats, intimidates, and bullies his customers as he tried to do with me. I would avoid this dealership because they are not only rude, but misrepresent.

Chris

23 de jul. de 2014

I enjoyed the vehicle selection that Roger Dean had available. They were eager to learn what was important to me and helpful in finding a solution. Once we selected the vehicle they were very helpful in making sure I was completely satisfied with my purchase. I would strongly recommend Roger Dean to my family and friends.

Steve

29 de jun. de 2014

I had my cargo van towed to Roger Dean for repair. They found trouble was a bad battery, and replaced it with a new one. Quality and honesty of work was very good. However I found their prices were high compared to other local shops I have used. Also someone went through my paperwork in my millage log book and all other glove box paperwork. There was nothing of value for anyone to take, just repair records and recites and nothing was taken. I find this very dishonest and will not bring any car back there for repair. I had just bought a new car a couple of months back and was planning to go there for oil change and other things but will not now.

Cape Coral Kid

14 de jun. de 2014

I went in for a routine service, they found a screw in one of my tires, removed it and asked if I wanted it patched. I didn't even know it was there! Yes please patch it! How did they find it? Dono, they just did, it had been there a while, Good job!

"Ray"CapeCoral

6 de jun. de 2014

I have been taking by two cars to Rodger Dean for two years. Most everything was routine maintenance or 100% covered by warranty. Good service. Two months ago. Check engine light on my wife's PT Cruizer. Computer Analysis was $100.00 and repairs brought it all to over $300. Light came back on in a week. Another $100 was charged for another analysis and total charge was well over $300. I checked with a Chrysler customer service rep over the net and then argued the double charge for the computer analysis with Roger Dean Service rep, and eventually they removed one of the charges. Made me angry that they charged it in the first place. Two weeks ago: Headlamp lense on my Corvette had small cracks. It is cover by my Auto Insurance except for deductible. I took the Insurance estimate to them and was required to pay $1100.in advance for them to order the headlight assembly which was according to the Insurance estimate. When it arrived i took the car in for the work and left it. they called later and said the charge for installation is $250.00 more. I talked with my insurance claims adjustor. he said no, the body shop repair cost for this is same as his estimate. Roger Dean rep agreed the body shop hourly cost is $44.00 pr hour, not the $99.50 they charge at the mechanical department. They would not change it. I contacted the insurance again. they asked me take it to the Roger Dean body shop but by then the work was already done.at $99.50 per hour. I argued my case but they would not change it. Fortunantly my wonderful Insurance company decided to reimburse me for the remaining overcharge, but they were not happy. Roger Dean has price me out of there market. The was no misunderstanding in either of these cases. they just are trying to pull every penny out of customers. I had planned to get a new Vette this year thru Dean, not now. I will find a new place for my Auto business.

Nelson

1 de jun. de 2014

Traded my 2012 chevy for a new Silverado, overall the transaction went well and I would recommend this dealer and service Dept.

Joy from Cape Coral, FL

19 de may. de 2014

Mike, our salesman, was very friendly, explained the features of the cars. He was knowledgeable about the cars and helped us set up our on star. He tried to work out a good rate for our trade in and give us the best deal he could.

Terrie

19 de may. de 2014

We have bought many cars over the years and Roger Dean has the best sales and service by far. They go out of their way to get things done and explain what needs to be done. Superior rating that far out weighs others in their field.

Sparty

3 de abr. de 2014

I found the car I was looking for and the part I liked was the lack of pressure, no pushy people

Lynda

6 de mar. de 2014

This was a good experience. appreciate the exceptional service. the transaction was made very easy for me considering my work hours.

DaveP

29 de ene. de 2014

Take it from someone in the car business this dealership was no pressure. I walked. I thought about the deal. I visited 2 other dealers after and dealt with aggravation. I visited a total of 5 dealers in a 2 week period. This dealer was by far easy to deal with.

GrandIsleGuy

29 de ene. de 2014

I have used this dealer many times for service. We live in Vermont, so we've never bought a car from them, but their service people are on the ball, courteous, and above all, honest. This is our place of choice for any repairs we need while in Florida.

Jerry & Cheryl

31 de dic. de 2013

Our local dealer. We had shopped several in the last few days. Stopped here, met our salesman "Dean", and had a uniquely interesting and pleasant experience. Straight answers, knowledgeable folks, realistic trade in appraisal, no hassle paperwork, and just A to Z complete. We have purchased many vehicles in the past 40 years, and this rates as a top purchase. My compliments to the folks at Roger Dean for making an often tenuous and wasteful experience a pleasure. For example, we were undecided between two vehicles, and Dean explained the depreciation process, examining each vehicle for its value down the road. His examination was spot on. When we finally decided, and were pleased with the price, Dean asked if we were members of this or formerly owned that, and other discounts we would not have known about were applied. The paperwork closing was quick and complete, each item explained. Finally, we had t wait a few minutes, as the new vehicle was gassed up and washed (it was nearly full and clean as a pin, beforehand.) If you want to buy an American product from a professional operation, this is a good place to stop.

Unimpressed.

7 de sep. de 2013

I made an appointment to see a brand new vehicle and when I arrived they had done a "dealer trade" the day before. They were very unorganized. I will not go back. Stick with a dealer with inventory to sell!

Kumar1966

1 de mar. de 2013

They tried to take advantage of me in service department on Monday March 25,2013 and Bruce was very rude. Never again will I service truck ther again .

Amy T.

10 de feb. de 2013

I had an excellent experience at Roger Dean. The sales person I worked with, Doug, was amazing. He helped me work within my budget and found my a Chevy I absolutely love. He with the help of the Used Sales Manager, John, helped me get a great deal on an excellent car. I would definitely recommend coming to Roger Dean for purchhase of your next vehicle. They were honest, understood my needs, and worked with me any my circumstances. Definitely check them out!! I know we will be going back there for the purchase of a vehicle for my Husband!

Chevygirl530

9 de ene. de 2013

The entire staff of Roger Dean made me feel right at home. I brought my truck in to get an oil change/tire rotation, and it was completed on time, and they even washed my truck! I have been bringing it back ever sense!

smarchetto

20 de may. de 2012

I have to say that we truly had a "GREAT" experience with this Dealer from start to finish...WOW!! We purchased a 2011 Malibu and it's awesome...the ride, gas mileage, etc,. I would also want to include Joanie the Credit Manager...what a delight...you really feel like family when you leave...what a concept! Thanks to everyone for making it such a positive experince we'll definitely be back!!Kindest Regards,Susan & Tom

kayakman63

10 de jul. de 2010

I own a 2007 Chevrolet Avalanche and I had to take my vehicle in for service. The Warranty was about to expire and I needed to get a few things repaired. I had been there a few times before and I was very impressed with the customer service that I had received. Once again I was not disappointed to find a friendly atmosphere and helpful staff. Nick has been great and took care of all my problems quickly and without any problems. I feel the whole service staff should be congradulated on the job that they do. I would recommend them to anyone.Thank you again.

Pneumaticman

17 de jul. de 2009

I have a beautiful 2000 Corvette Convertible. I brought it in for the AC and had $2900+ in work done to the car. I came to pick it up and found the windshield had been shattered. I contacted Barry the service manager who then contacted his manager who then contacted the General Manager. They told me that they had no idea when this could have happened and they take no responsibility for it. I gave the car to them and they gave it back with a shattered windshield.The damage is $1500. I will have my insurance company go after them. I will never go there again, nor would I make a purchase from them. No wonder the Japanese car companies are doing well while GM is going broke. They deserve this.I felt there was a terrible attitude problem.