phrichards

16 de nov. de 2016

Mark Hammar worked with us to get us the car we wanted with the features we needed, at a good price. It was a positive experience.

jimmoulder1941

16 de nov. de 2016

Excellent sales experience with Mark Hammar.....friendly, helpful, patient, professional, non -aggressive, good followup after sales...highly suggest seeing Mark if interested vehicle purchase of Hyundai or Honda.

megan.melissa.white

14 de nov. de 2016

From start to finish, we had a great experience at Round Rock Hyundai. Luis greeted us in the parking lot with enthusiasm and was ready to help us find the perfect car. We explained what we are looking for, and a few hours later we were driving off the lot with our perfect car. David and his financial team were also super, and we left feeling like we got a fair deal and were very satisfied. Couldn't have asked for more!

pierre.sanborn

12 de nov. de 2016

Outstanding dealership, would definitely recommend it to anyone. I will definitely come back for another car. I really love the Hyundai line, it offers a lot of choices, colors are plentiful

Vikas Dharia

12 de nov. de 2016

I recently purchased a Santa Fe and Traded my Civic In. It was a haggling based purchase eventually I did get a little more than what I was looking for my trade in and the Santa Fe purchase was well below the True Car value.This is where the good ends. The trade In payoff was not handled well enough, no transparency on how it was progressing, I was called in by my bank multiple times to understand where the payment was stuck.In addition the paper work associated to the purchase is still not in my hands am(after 7 days of purchase) Yet to look into getting a resolution on these issues.

ketan_pancholi

11 de nov. de 2016

I had a great car buying experience with Mark Cheatham and Paul (Internet Sales Manager). Mark took a lot of time to help me find the right car, explain the features patiently and ensure I had the right vehicle per my needs.

martin.almendarez.iii

10 de nov. de 2016

This is my 2nd purchase from ROUND ROCK HYUNDAI in the past 5 years and it could not have gone any better. The entire staff has been helpful in addressing any question or concerns that I have/had in multiple areas (vehicle,warranty and service). They take the time to explain things to me and make sure I understand what going to be done or needs to be done. I'm looking forward to working with them in the future

florin.moisa

10 de nov. de 2016

Went in...Wanted to buy a Tucson top of the line...But the guy working with us was right...We did not want a Tucson. We ended up buying a SantaFe Sport Unlimited 2.0T. The easiest choice ever.

gbechtold

8 de nov. de 2016

Good Experience with Hector in sales and Bill in Finance. A good car for a great price. A friendly dealership at a convenient location in Round Round Texas.

jtw

8 de nov. de 2016

Everything went well. They matched me to the vehicle I wanted. Test drove and then bought it. Everyone was great. They explained everything and let me know to call if there were issues. They also called and emailed after the sale to make sure all was well. It is.

dale5

8 de nov. de 2016

The buying process was a no stress experience and I was met with professionalism the entire process They were very concerned about my needs and my schedule. Thanks for a pleasant experience.

rherbzi

8 de nov. de 2016

I had a pleasant transaction with Adel.. he found me the right car for my budget.. and I was extremely happy with my purchase.. But when dealing with finance Drue strouse they were very aggressive trying to sell me the extra Insurance and when I tried to cancel they made it so complicated that it says that it will take 3 months.. to cancel a policy.. this is a nightmare.. I have to call back multiple times send emails with no response and still nthg is done.. This is no way to treat a customer let alone a returning Hyundai customer. So my rating isn t related toAdel but The dealership and this Drue guy

gsmitharuba

6 de nov. de 2016

I don't remember the name of the finance guy, but he was excellent. I have purchased a car from Johnny Choe in the past and will continue to buy from him because he is very clear and trustworthy with the sale process.

ALLENRKEMP95

4 de nov. de 2016

Eric Martinez worked with me on my purchase and I am very satisfied with friendly, professional manor. I hope this is the last time I trade cars for a few years, but I will surely ask for Eric the next time. Thank you.

jroberts4

1 de nov. de 2016

My entire experience during the purchase of my new Tucson at Round Rock Hyundai was outstanding. My salesperson, Mark Hammer, was exceptionally knowledgeable, informative, sincere and willingly answered all of my questions. I never felt pressured into making a quick decision while I was researching several other different makes and model options. He explained in detail how each of the special features of the car operated. I was extremely pleased with the overall experience.

meghankoble

30 de oct. de 2016

I was treated with respect and care, and never felt pushed to make a decision. I had a very good experience, and would recommend round rock hyundai to anyone. Thank you guys!

michelle_m_thomas

28 de oct. de 2016

From the moment I entered my request online. Mark was extremely pleasant, patient and understanding. I was very indecisive and he worked with me to get me the right car for the right price. I would send anyone his way looking for a new car.

e.shane.richardson

26 de oct. de 2016

We thought we were coming in for an Elantra and James gave us every opportunity to choose it, but properly assessed that we would prefer the Sonata. A great road test confirmed that it was the right car for us. His part of the experience was GREAT!

ginanap

25 de oct. de 2016

I walked in to test drive the Santa Fe and Tucson's, and fell in love with the features of the 2017 Santa Fe! I thought I only need a backup cam and bluetooth, but am now obsessed with my apple-play, and the smooth drive!! I highly recommend the car and working with Round Rock Hyundai!

rb.satterwhite

25 de oct. de 2016

I was rushing to pick a car after my car was totaled. I was doing it on my own with my 3 year old in tow and they were so accommodating. They were flexible with my schedule and incredibly patient. They were so sweet with my daughter and answered all my questions. Thank you again for making this car buying experience painless.

diana_frederick

23 de oct. de 2016

Luis Garcia went above and beyond to help me get the perfect car for me at a great and affordable price. Luis and David helped me get the car I wanted even though they didn't have it in stock; they got it for me delivered in two days. They also helped me to get finance with low rates and it was a stress free experience. I didn't feel pressured like I did in other dealerships. I highly recommend this dealership.

cokesharon65

20 de oct. de 2016

Sales person was knowledgeable, friendly, helpful and best of all, Not pushy! I came into the dealership to have my Elantra fixed. I bought it 2 years ago used. They were going to charge me 1,000 for a battery, alternator and oil change. If I had not liked my Elantra and my salesperson I would have gone elsewhere to buy. That was too expensive for the work I needed on the car I traded in.

danwes

20 de oct. de 2016

Victor Q. is an awesome salesman! He listened to all of my wants and needs in my dream car and paired me up with the perfect car! I definitely recommend him to any person out there who is looking for a patient and a trustworthy salesman. -Danielle

abigailholloway

19 de oct. de 2016

Round Rock Hyundai met all of our expectations and we will certainly recommend it to friends and family in the area. My Elantra is exactly what I wanted and needed.

thepaulzone

14 de oct. de 2016

This process is one of the best I've had when I think of how it's been before. This continues to be an easy, fun ride. Great experience!

wlc3cats

8 de oct. de 2016

THIS DEALERSHIP IS THE MOST FRIENDLY IN ALL SERVICES WOULD RECOMMEND TO ALL FRIENDS AND BUSINESS ASSOC. WHY WOULD ANYONE GO TO ANYONE ELSE PARTNER AND 2 OTHERS LOOKING FORWARD TO BUYING FROM ROUND ROCK HYUNDAI WITHIN 2 MONTHS USING ONLY MARK AS SALES

aaron18

6 de oct. de 2016

The overall experience at Round Rock Genesis was Awesome!! Rick did a great job of explaining my purchase options. The staff worked hard to find the exact car I was looking for.

eewqmgw

4 de oct. de 2016

We came in with a limited amount of time to spend and we were out by the promised time. I appeciate their concern with my time.

ashnicole803

4 de oct. de 2016

This was the best car buying experience we have ever had. Paul made sure we had what we wanted and didn't push unwanted features or other vehicles on us. He worked very hard to make sure we got exactly what we asked for and followed up with us. Along with Paul everyone at Round Rock Hyundai was super nice to our children and us every time we came. My kids actually looked forward to going to the "car place" which doesn't happen ever. Thank y'all again! We love our car!

sandoval-patrick

2 de oct. de 2016

Buying a car, for me, has always been very stressful. That said, going into Round Rock Hyundai, I was a little apprehensive but, Luis, my sales rep, put me at ease right away. He talked with me about my needs and my budget and put together the right deal for me. I couldn't have been more pleased.

bobkempa

30 de sep. de 2016

I would like to say what a pleasure it was for my wife and to deal with a nice person like Mark Cheatham. He answered all of questions before and after the sale.

candy_land30

30 de sep. de 2016

Love Hyundai's and our sales person Jonny choe , we have purchased at least 13 cars from Hyundai we also love the finance person William with all of his help with out youngest daughters purchase of her Hyundai.

wilkowski1958

29 de sep. de 2016

We are totally satisfied, wife loves her new Veloster. Mark was professional, courteous with us. Finance guy (apologize forgot his name) was great and got us a great rate,

nanalack

29 de sep. de 2016

I took my 2015 Sonata in for service. Upon seeing Adel, I asked a few questions about a trade-in. He took the time to work up some numbers and even gave me comparisons. Later that afternoon, I drove home in my new 2017 Elantra! Adel even paid for the service on the 2015! We always have a pleasant experience, and we will be sticking with Hyundai for purchasing any new cars in the future.

jossie918

28 de sep. de 2016

After one day of negotiating with two other big name dealerships I was exhausted and doubtful I would find a car in my price range. I was dreading having to meet the next group of sweet talking sales people. The minute I walked into Hyundai in Round Rock it was an awesome experience from beginning to end. My salesperson Mike Hammar was a huge reason I bought a car same day along with the vehicle being everything I was looking for at an affordable price. I would recommend to anyone looking for a vehicle to make Round Rock Hyundai their first stop.

kevin.washington

27 de sep. de 2016

Mark was nice, met my needs as a buyer. Finance guy was also, didn't force me into buying anything I didn't want. Manager also greeted me. Overall good experience.

lbullin1188

25 de sep. de 2016

Round Rock Hyundai mad my car biting experience a great one! After having not bought a car in almost ten years, I was very very n rvous about what to expect. My salesman, Mark, eased my worries and made the experience painless and comfortable. I absolutely love my new Santa Fe, and I would recommend Mark and Round Rock Hyundai to anyone.

sarah.hyde

24 de sep. de 2016

Great experience- Mark was easy to work with, honest, accessible, and listened to me the entire time. I'd send a family member to him. He texted me right back about the headlight water- and I know he will follow up.

nikki_cardenas_baylor

24 de sep. de 2016

Paul worked with me so well! He worked hard to get me the vehicle I wanted even though it wasn't available at their dealership. Would definitely recommend this dealership in the future

hookempb

23 de sep. de 2016

Mark Cheatham (Internet Sales Manager) was very professional, knowledgeable and enjoyable to work with throughout the purchasing process. Mark is a true asset to Round Rock Hyundai.

scott_miguez

23 de sep. de 2016

My buying experience at Round Rock Hyundai was very positive. I was treated with respect throughout the process, and my concerns were addressed at every step. Mark Cheatham conducted the sale in a straightforward, professional manner both before and after the transaction. I feel like I got a great deal on a great car, and I couldn't be happier. I will be back for service, and I have every expectation that I will continue to be treated in the same outstanding manner.

fgjavad

23 de sep. de 2016

Good choice and colors of Hyundai Santa Fe Package 1 and Package 2, but no basic package available at the time of our visit. Staffs were friendly, patient, and knowledgeable. Good show room and coffee and snack bar.

cphantoml

19 de sep. de 2016

Fantastic experience every time we have bought a car here, entire staff is a pleasure to deal with and have always left feeling satisfied with our purchases.

67mariposa

17 de sep. de 2016

I had an amazing experience! Erik Martinez was my salesman and he was awesome! This man listen to everything I had to say and put me in a car that I wanted.. You have yourself a great salesman, I am happy to see that you hire such amazing people who take the time to listen and care. I look forward to coming back for other services and sharing my experience. I am a Happy Client! Thank you Alice Rodriguez

creynolds3574

17 de sep. de 2016

Loved my experience. Would come back again in the future for another new vehicle. The staff was very helpful and considerate. I love my new Tucson and love driving it.

danika53

17 de sep. de 2016

Great service without all the pressure. Hector Salinas and Jim Crawley worked with us to get a great deal for our trade-in of our 2004 Hyundai Sonata. We had handed down the old Sonata to our son; it was titled in his name and he lived and worked in Kyle, TX (over 100 mile round trip). Jim was able to have someone go his house and sign papers to release title to the dealership. This was service!

rhuber0

17 de sep. de 2016

A great experience! The staff at Round Rock exceeded my expectations. This was my third purchase at Round Rock and will continue to definitely recommend Round Rock to others.

john64

17 de sep. de 2016

I've purchased a lot of cars over the years. It has always been an ordeal. Dealerships have liked to play silly games like taking my keys and holding us hostage, or going back and forth on price, or aggressively trying to sell us something. This is not the case at Round Rock Hyundai. Our salesman, Rick Tankersley, treated us like we were his only customer. He asked questions to determine what we needed / wanted and showed us cars that matched our needs. He let us test drive all we wanted and, once we selected the perfect car, he and the staff at Round Rock Hyundai offered a fair price for our trade and a fair price for the vehicle. We were completely satisfied with the first offer and didn't have to fight to get a decent price (like some other dealers). Rick has followed up after the sale just to check in with us. It has been a pleasure to work with these guys. If you're in the market - go see Rick.

idalia.martinez

17 de sep. de 2016

It was good. I went in as a walk-in and very quickly was set up with someone. Test drove the vehicle I wanted. I was undecided about getting my first brand-new car, but Mr. Garcia was patient enough to wait. In the end, I love my vehicle!

laura10

16 de sep. de 2016

Salesman Luis Garcia was very pleasant and knowledgeable! Got me the car I wanted at the right price! Will definitely be back in the future.

jbarlow71

15 de sep. de 2016

I liked how as soon as I got out of the car someone was there asking how they could help and what was I interested in. The salesman knew a lot about the vehicles.

cg1203

14 de sep. de 2016

I'm now on my 3rd Hyundai because of the high quality/safety of the cars! Several members of my family have Hyundai's & I will continue to buy them.

triciajhg

13 de sep. de 2016

Victor Q. was our Salesman extraordinaire. He was patient, professional and thoughtful. He contacted us over a period of several months to make sure we got the exact vehicle we wanted. He was absolutely amazing to work with and got us the best value and product to meet our needs. I would recommend Victor to anyone shopping for a vehicle that is interested in the full service experience. No pressure, no rush, just trying to make your experience awesome! He made sure we met the manager of the Service Department for our scheduled checkups. The sale of the vehicle is the beginning of your relationship with Round Rock Hyundai. The senior management team is friendly, professional and ready to assist with any problems. I would highly recommend this dealership to anyone looking for a full service team of professionals.

melissa.rizo

10 de sep. de 2016

First off let me start by saying I have a lot of demands when it comes to picking a car. Also I want my car to look nice, and I want it for a great deal. Well Erik was very patient and professional. He helped me pick the perfect car! I would definitely recommend Round Rock Hyundai to anyone!

thomas.jones9394

10 de sep. de 2016

This is a top quality dealership and would not hesitate to send friends and family here to purchase a new or used vehicle. A-one service and professionalism

greenberg.ms

9 de sep. de 2016

This review is based on my memory of what occurred. The manager was very helpful in our decision. to purchase our car. The salesman and manager did a good job.

reigneer

9 de sep. de 2016

The Round Rock Hyundai team was AMAZING!!! They are the most professional and helpful team members with whom I have had the pleasure of dealing. We had a wonderful buying experience. Thank you very much!!!

chiefweaver

9 de sep. de 2016

My experience purchasing this vehicle was excellent. I test drove several vehicles prior to making my final selection. The salesman was very helpful and attentive.

rileyjohns

9 de sep. de 2016

I was greeted right away I had a nice person wait on me and he answered all my questions I needed to know wish I would of gotten more for my car but I understand the car values goes down. I did get a .nice car and I really like it

marcieansari

9 de sep. de 2016

Thank you for professional service and taking care of my car buying needs and being honest with me. I am very happy with my Santa Fe sport:). I appreciate the Salem and taking time to make sure I made the best decision. I have been truly enjoyongoing my new vehicle.

hilltopr

8 de sep. de 2016

I was pleasantly surprise with the Hyundai Santa Fe. I had not planned to purchase a Hyundai but liked the way it drove, the features, the warranties and the price!

maxrightmer

8 de sep. de 2016

As far as I am concerned, Mark Cheatham IS Round Rock Hyundai and Mark is excellent in every category. And I am a man of fer words.

blifland

8 de sep. de 2016

My last three cars were from Nissan, but I wanted to compare a Santa Fe before buying another. I explained to your sales rep Luis Garcia that I was just looking... He patiently answered all my questions and explained every feature and button in order to 'educate' me so I could make an informed decision. Luis is more a 'teacher' than a 'salesman'! We took a test drive and I was amazed at all the safety features. We then toured the dealership service area (it is even air conditioned and clean enough to eat off the floor!) Luis even arranged for an extended test drive so I could take the car home overnight to continue to learn about it and decide if it was the right car for me. The next morning we negotiated my 'deal' and I became the proud new owner of a 2017 Santa Fe Sport 2.0T Ultimate! Thank You!

bradkey

8 de sep. de 2016

Drove all the way from Albuquerque to get a great deal on exactly the car I wanted. Paul picked me up at the airport and made sure the experience was professional and efficient. Really great.

theostott

8 de sep. de 2016

Worked with Rudy an it went well. My second auto working with Rudy Gonzales. My first was Tuscon which was a great car but we needed more space so Rudy showed use the Sport which was perfect.

chesterstedman3

8 de sep. de 2016

I have had plenty of cars over my 67 years. Some I have gone through were Rambler, Fiat, Buick, Dodge, Plymouth, Porsche, Honda and Kia. Even had a station wagon and caravan when the boys were growing up. Every one of the afore mentions vehicles eventually found their way to a mechanics garage or dealership for repairs. My last two cars were a 2007 Hyundai Elantra and a 2013 Hyundai Sonata GLS. Each of them performed flawlessly and the only work done on them was oil changes and tire rotation. I am now enjoying my third Hyundai, a Sonata Sport. With still less than 1000 miles on it I love the way it handles. When this one runs it's course I expect they'll be another Hyundai in my future. And of course technology just keeps getting better and better. Whaaat, the high beam switch isn't on the floorboard anymore?

k.block

8 de sep. de 2016

Very responsive without any pressure. Knowledgeable and treat customers well. Very patient about test driving and re test driving. Answered all questions. Great about finding rebates. An overall excellent experience.

teresaholland12

8 de sep. de 2016

Rudy was very helpful. He offered us drinks and donuts.He also listened to exactly what we wanted and then proceeded to help us with our purchace. He schooled us in the operation of the car and was very knowledgeable.

corri0

31 de ago. de 2016

We had an excellent experience purchasing our new car. Rudy was especially easy to work with. We continue to buy Hyundai because of the quality of vehicles and great customer service.

season.1000

27 de ago. de 2016

Fantastic experience working with my salesperson Erik and the staff at this location. The process was easy, thorough without haggle, and the staff were beyond helpful. I returned to buy a second car the following week, and will continue to work with this location. Great work!

doug16

27 de ago. de 2016

Got a great value on a new Elantra. The process was straight forward and the selection was good. This was about as painless of a new car buying experience as one can expect.

esteppj

25 de ago. de 2016

Pretty good. Just disappointed the car I leased before had better features. Was not offered a price on a lease that was comparable to what I had leased before.

dlee861

25 de ago. de 2016

Mark was very professional in probing and narrowing down our needs and helped us to understand the features that we wanted in a car. He was never pushy and followed-up with emails to keep us in the loop.

ronideugaw

25 de ago. de 2016

This was my 3rd Hyundai purchase and 2nd at this dealership. I did not feel pressured at all, I felt like the staff were professional, upfront, honest and cared about my needs for a new vehicle.

ike7402

25 de ago. de 2016

My wife and I went into Round Rock Hyundai with no intentions to purchase a vehicle. We met Victor Q who was kind enough to show us a couple of Santa Fe's. He was very patient and at no point did we feel pressured into purchasing a vehicle. He made it very clear that he did not want us to purchase a vehicle that we were not comfortable with personally and financially. After listening to all the requests that my wife had on the vehicle she wanted he found us the perfect 2016 Santa Fe ultimate. When it came down to the final numbers he was extremely patient and worked great with us in a financial managers. With Victor Q help we drove out of there with the perfect car we wanted and at the price we wanted to pay. From Angela in the service department and Victor Q on the sales floor all the way up to the general manager Hyundai has a customer for life. Thanks again to Victor Q for the great customer service and no pressure sells that you produce.

srobiss10

25 de ago. de 2016

This my 2nd vehicle to purchase at this location, their customer service never disappoints, they always go above and beyond to make the custmer happy

camileb

25 de ago. de 2016

Awesome experience buying a car. It was cheaper buying new car with Tech Package then low mileage used car. I absolutely love my new Sanota.

sarah.briery

23 de ago. de 2016

I was greeted immediately by Hector. He was very helpful and thorough and kind. He does an incredible job! I would recommend him and this dealership to anyone.

elizabeth_k_gloria

20 de ago. de 2016

Victor really was awesome to work with. I have recommended him to friends and coworkers. I plan to stay in my new car for many, many years.

gdamore0

20 de ago. de 2016

Victor Q is an excellent sales person and was very professional. I left the dealership very satisfied that I received a fair price for my trade in (Elantra from Round Rock) and the Sonata was a great bargain. The General Manager, Mr. Williams, is a great asset to RR Hyundai and I have bought several cars from them.

rtkacz

20 de ago. de 2016

We had a really pleasant car buying experience at Round Rock Hyundai - no pressure, no unnecessary stress. Pricing was straightforward without any surprises at the end. Sales & finance staff who helped us over the span of two visits was very knowledgeable, helpful, and patient.

chris_kitten

19 de ago. de 2016

My last car purchase was over 12 years ago. One of the many reasons I keep my cars running for so long is to avoid the new car buying process. I've had painful experiences in dealerships before. Not the case with Mark Cheatham at Round Rock Hyundai. Mark was very responsive at each turn of the buying process, and the agreed to amount did not change in the finance office. (a first!) I have zero tolerance for this sleazy practice. My wife will be in the market for a new car in the next 1-2 years and we will definitely visit Round Rock Hyundai, and Mark, if they are still honored to have him on staff.

natashahunter79

12 de ago. de 2016

I wrote my review on the other section. Reference to the financial department on how my experience went. Overall the salesman was great, just the time was too long and dealing with the financial department

casalinga74

12 de ago. de 2016

To the people at round rock hyundai, thank you for a fun time. Usually purchasing an expensive item can take a lot out of you. But thanks to my daughter who had bought an Elantra a year ago and Aaron Hargrove at round rock hyundai who gave us very informative information (we actually asked him to give us details) on the Sonata (that is the one we were interested in) AND the good ratings we saw about Hyundai, we also heard on the radio, Jerry the car pro said there was nothing bad to say about the Sonata, it was an excellent car. We were ready to purchase our Sonata, and to top it off - hyundai's great deals that Erik Martinez (our sales consultant) let us know about and helped us with, just by asking questions and listening to things we said (very attentive) helped us to get the price we could afford. Thank you again Erik! We appreciated the follow up calls, we know if we do have questions or needs they will help us as they said. David & Mary

joel.asmussen1

12 de ago. de 2016

We had a great experience at Round Rock Hyundai. Mark Cheatham was our assisting sales agent. He was helpful, professional, kind, and informative in all respects and would highly recommend him and the dealership.

prelosky

11 de ago. de 2016

I had done my research on the vehicles before I came to the dealership. I appreciated the fact that they did not try to sell me nitrogen in the tires or etched VIN numbers or any other bogus things that other dealers use to try to jack up the price. the price was very good , according to TrueCar, so that part of the process went well also.

kk_natx

11 de ago. de 2016

I was interested in 2 styles, the Tucson and the Santa Fe. I was shown both and test drove both. I decided on the Tucson and was given a fair price. I ordered window tinting and picked the car up on the next business day, a Monday.

cosborne089

11 de ago. de 2016

The dealer was very straight forward and did not try to sell me anything i did not want. He asked what i wanted and delivered as promised.

max-khan

11 de ago. de 2016

Excellent dealing with sales staff. Will recommend the dealership to others. But the way this isour second Hyundai product and fourth car from Round Rock dealership.

ssudharsh1991

11 de ago. de 2016

The dealership was friendly. But you really need to do your homework before you enter any dealership, if I had agreed to their first offer I would have lost an extra 1000$. The salesperson helped me get the best price and I really appreciate that

llevin2905

7 de ago. de 2016

Buying a car can sometimes be stressful. When my wife and I purchased a 2017 Santa Fe at Round Rock Hyundai it was a great experience. Mike Williams, General Manager, was fantastic. Took time out of his busy day to meet with us. Our salesperson, Mark Cheatum, was great. He introduced us to the Service Manager. He was very nice and seems like he has lots of experience. Finance Manager was great. No pressure, we got the paperwork finalized and drove off with a beautiful Santa Fe.

badaradnan

6 de ago. de 2016

The car shopping experience was pleasant. I got the desired features, including touch screen interface, ally wheels, leather seats, android auto, blue tooth and much more. and the price was right.

barbarapage2

6 de ago. de 2016

My salesman, Luis Garcia, was very professional and so very helpful in creating the right purchase agreement for me. I always felt he was honest and in my corner as he made several trips to the sales manager regarding the sales agreement. I was so impressed, I have spoken to 3 people that are considering a new car, referring them to Mr. Garcia. He went thru every aspect of the new technology I had with my Tuscon, wow'ing me as I learned! And he even moved the boxes & golf clubs from my old car to my new one! The gentleman in the finance department was very upbeat and knowledgeable, explaining every aspect of my purchase agreement. I met the service reps, great people, and I will be bringing my vehicle into Hyundai for all my oil change needs or anything else! My experience with Hyundai, especially starting with Mr. Garcia, was beyond my expectations. I've been to other dealerships and there is no comparison! Thank you for treating me like family! Barbara Page

io.montecillo

6 de ago. de 2016

Mark Hammer was a great agent to work with. He was kind, straight forward, knowledgeable, and dealt with my wife and I like real people. It was really easy to contact him with questions and he continued to be helpful even after the purchase. It was a great experience overall and we are very happy with our new 2016 Tucson. Thanks, Mark!

dbhopecreations

6 de ago. de 2016

Thank you all for your help in getting me a car that will meet my needs and my budget for the next three years. Special thanks to my salesman Victor Q!

rvela0

4 de ago. de 2016

Rudolph was very informative and reasonable. Bought a Sonata. Although he was persistent in trying to sell the car, he was understanding that I wanted to go to another dealership to compare the Sonata. He let me take the Sonata with me and made a good deal when I got back.

jc3

3 de ago. de 2016

My husband and I are in our late sixties and have purchased many vehicles over our lives. Mark Cheatham was one of the best, and perhaps the best, sales person we have ever dealt with in every way that you can measure performance. That includes buying/leasing vehicles in many US States as well as several other countries. He stands above every sales person we have ever dealt with. We appreciated his assistance and will never go to another dealer to source another vehicle in the future as long as he works for your dealership. Thanks.

smittyanne23

3 de ago. de 2016

Fantastic working with the staff and Paul was patience and helped me find the car that worked best for me. The staff was friendly and the experience was quick and painless.

marc.taub

29 de jul. de 2016

Excellent experience. Would recommend to friends and family. The experience from beginning to end was positive. Professional employees. The purchase was completed within ha few hours. From salesperson to finance, treated respectfully.

trainingforlifeaudrey

28 de jul. de 2016

Rick Tankersley hooked me up with a 2016 Tucson Sport. I love the car but more than that I loved the care of the sale of my new car. Rick took care of my car buying needs and many of the wants in my quest for a new ride. Mr. T should teach sales classes for your team. He is a natural.

codyhinson5000

26 de jul. de 2016

Luis was awesome, I'll be back in the future. He's a great employee and should be promoted to manager soon. I can't wait to get into a new Genesis soon!

mos81mos

26 de jul. de 2016

We had a great time buying a great car at Round Rock Hyundai. We also got a great deal on the car we wanted and are very pleased overall. Thanks

rk_dll

25 de jul. de 2016

Car was shown according to our needs. Delivery and registration was smooth and upto expectation. Need to value customer's time. Need improvement in customer handling professionallly.

wilson0291

25 de jul. de 2016

We were very pleased with the professional manner of the salesman, Rick Tankersley. He had a lot of patience, nice teaching skills, pleasant personality, and class. He was not a "pushy" salesman. We felt at ease with him. The rest of the staff was very friendly. David Vinson was very helpful in setting us up with Rick. The finance person was also very helpful and professional. We were taken care of well at dealership and away from the dealership.

aaronmosny

24 de jul. de 2016

Thank you Round Rick hyundai. We love the Santa sport turbo ultimate and will be back when it's time to upgrade! Thanks again Rick Howard.

cnlwjm

23 de jul. de 2016

Sales representative, Johnny Choe, was very professional and provided excellent service. I returned to this dealership because of the excellent service that I received from Johnny in the past.

alan.zambrano27

22 de jul. de 2016

The experience was great. The price was great. Excellent customer service. Will recommend to friends and family. Could not ask for a better experience at a dealership.

k.aries27e

22 de jul. de 2016

Experience was great, and felt no pressure with decision. Enjoying the car now and pretty sure for years to come. Would definitely recommend salesman and dealer to some.

ms-cable

22 de jul. de 2016

The sales person that I dealt with was nice and friendly and very patient. They made sure the car that I bought was what I wanted. I felt that I received a good deal and the dealership was willing to work with me.

fm1825

19 de jul. de 2016

This is a wonderful dealership and our sales person is the reason we keep coming back! Adel has always made us happy with our experience there. He is knowledgeable about the vehicles and willing to work hard to secure the best deal for us. We would definitely work with him and this dealership again as well as recommend them to others.

tracybrummett

18 de jul. de 2016

Our experience at your dealership was great. The people there were so friendly and our sales man Rick Tankersley was outstanding he worked with us for 2 days and the first day he didn't know we were even going to buy a car, but answered every question we had and was very knowledgeable. we will recommend him to all our friends.

cindy.n.2014

17 de jul. de 2016

Car shopping is our least favorite chore!! Rudy really made it a pleasant experience for us. This is my wife's car and he was so professional in dealing with us both. He gave us concise information and we were very happy with this experience. We sent one of our neighbors to Round Rock Hyundai and she bought an SUV just like ours. Thanks again for turning a dreaded experience into a pleasant one.

Marlo

16 de jul. de 2016

I am not satisfied with my experience. I was in the market for a new car but have not been helped at all. I will not be shopping with this dealer ever again.

me-isaac

15 de jul. de 2016

I had a great experience leasing the vehicle at Round Rock Hyundai. I was not sure if I wanted a Sonata or the Tucson so I went on several test drives and had several visits to the dealership. Hector Salinas was my sales rep and he was very patient with all of my test drives because he stated that he wanted me to get the right vehicle to meet my needs and not lease a vehicle that I would not like in 6 months. When I finally decided what I wanted we talked price and the process was painless. Normally I hate haggling with dealers but this was not a chore at Round Rock Hyundai. The deal was fairly quick, I got a fair price for my trade in and I was soon driving my new Tucson. The staff that I encountered was courteous and accommodating with a minimum haggling over price....... Great Experience!

sdonelson2001

15 de jul. de 2016

I am so glad I came to Round Rock Hyundai. I am on a tight budget and really needed a new car. I worked with Rick Tankersley, and he gave me an excellent deal. I didn't feel any pressure, I told him what I wanted, so he did not try to sell me something out of my price range, which I have experienced at other dealerships. I am so happy with my new car!!!

lcsteinbach

14 de jul. de 2016

Paul was very helpful making our new car decision. He was knowledgable and able to answer all of our questions regarding the models that interested us. We will definitely return to Round Rock Hyundai for future car purchases.

patitay2k

12 de jul. de 2016

It was a good experience compared for the stressful car buying scenario, it went fine. Our rep was very corteous and knowledagble of the features of the cars and the inventory they had. Very nice man.

jamescornellallen

12 de jul. de 2016

Mark did a great job in accommodating my desire to select another Hyundai vehicle. He was very thorough in going over the points and routine future checks. Some of these checks--- I hadn't realized---are really important in ensuring that I receive maximum fuel efficiency. Thanks, Mark.

thomsonlauren

9 de jul. de 2016

Very helpful staff! Helped me get awesome rebates. they made my first time buying a car easy and fun! I absolutely love my new Santa Fe and couldn't be happier with my purchase!

jbiesmann

8 de jul. de 2016

The experience of buying a new Santa Fe Sport 2017 at this dealership was a good one. Our salesman was very knowledgeable and personable. We never felt pressured or uncomfortable.

hlewis78621

8 de jul. de 2016

They whole Round Rock Hyundai team was very helpful! Thanks to Victor Q for helping me to find a great vehicle and making the process efficient. Returned to the dealership to add window tint & had quick, efficient service completed in less time than they estimated. Thank you!!!

jose.c.campa

7 de jul. de 2016

Hector did an amazing job going back and forth trying to get me everything I was looking for. Very nice, fast and friendly. No BS was being blow up my behind it was all fair and practical.

stasha92

7 de jul. de 2016

We had a specific car picked out. Yakila was friendly, prompt and honest. If it were not for him, we would have walked the deal. We were not impressed with the sales manager's antics on the cars.com clearly advertised deal. Yakila was thorough and explained all the car features very well. He treated us like we were humans and not just a sale. We will come back to see him.

asheremura

6 de jul. de 2016

We walked in knowing what we wanted so the process was fairly straightforward. We were not pressured to purchase a vehicle other than the model we were interested in. Staff was friendly and professional.

erquigley

2 de jul. de 2016

I am a very happy camper now that I am the owner of my new Hyundai Genesis. We are experiencing a new level of driving pleasure as we give it a go driving to Seattle to visit some long ago buds from Irvine days. Comfort and performance meet or exceed our high expectorant ions. Yes Sir - he's a "Happy Camper."

john_love

30 de jun. de 2016

No pressure to buy, just informed salespeople to help you and responded fast to a requested test drive. This is the way a dealership should be!

skeety73

30 de jun. de 2016

That sums it up. I was very pleased with the amount of attention, care, and timeliness of the staff that I returned for another vehicle a second time, and I am already anticipating my third!

cmoreland1234

30 de jun. de 2016

Victor Q. Was our salesmen and he was great! This is our second vehicle purchased using him and he was amazing! I would definitely recommend him to anyone wanting to purchase a vehicle from Round Rock Hyundai.

nancywhooper

29 de jun. de 2016

DeAndre Coleman was excellent sales person and followed up to my questons All of the people I dealt with were excellent I would recommend this dealership

addominguz92

27 de jun. de 2016

THIS EXPERIENCE WAS AMAZING! I would definitely love to come back in the future and purchase another vehicle in the future. Everyone was completely professional and awesome.

epjlove77

25 de jun. de 2016

Mark Cheatham was great to work with. He explained in detail all the features of the car and showed me how to use each one.

ellen0

23 de jun. de 2016

Best car buying experience ever. My Dealer was very conscience of what I told him I was looking for. Gave me plenty of time and space to think things over. Answered all my questions and never left me hanging.

timothy.rudloff

23 de jun. de 2016

The staff was helpful and friendly, and the salesman we interacted with (Rick Tankersley) was able to help us choose an ideal vehicle without being pushy about getting a sale. He has an easy going sense of humor that made working with him very pleasant. We had to get some warranty work done shortly after the purchase, and the service center was prompt, professional, and courteous.

pinkdiva63

21 de jun. de 2016

DeAndre was very helpful and informative!! We appreciated the time he took to help us find the right vehicle. I came in looking for Sante Fe but I test drove and fell in love with the Tuscan!! He was able to locate one at a another dealership...which came next day. Love it!! Great experience!

fpaige

21 de jun. de 2016

Great employee, honest, I have purchased 8 vehicles from Round Rock Hyundai. They always seem to have the best selection and updated website. I will return to this dealer again when ready to buy in the future.

umdez

18 de jun. de 2016

Rick Tankersley greeted us when we were looking at cars on the lot. Very professional and answered all of our questions. We enjoyed working with Rick and would happily refer him to others.

russkrieger

17 de jun. de 2016

We were treated very well at this dealership. They were very up-front and the sale went a lot quicker than at other dealerships. Our salesperson made us feel special.

joy3

17 de jun. de 2016

Rick at Round Rock Hyundai was awesome. We walked in knowing what we wanted and he didn't hassle us- instead he took us right to the car we ended up purchasing. He worked with us and manged our experience perfectly!!!! We will come back!

srbagwell

17 de jun. de 2016

My wife and I had a purchase idea in mind. Johnny help us with several options that actually better met our needs and saved us money. We are delighted with our purchase and had a excellent experience getting it done.

laura.holguin

16 de jun. de 2016

This is the 3rd car that I have purchased from this dealership, and I am sure I will return again. Victor Q was great and very professional, I would recommend him again to my friends and family.

jana.rmeili

16 de jun. de 2016

I would recommend Round Rock Hyundai to friends or anyone shopping for a Hyundai. The staff was friendly and helpful. I was very impressed with the service department. They made the purchase and financing of our new Sonata very easy.

jrherrera27

14 de jun. de 2016

The all new 2016 Tucson is a perfect fit for my small family. The safety and technology features are above the class average. The moonroof is amazing.

dianalynn0825

13 de jun. de 2016

I truly appreciate the level of customer service provided by the staff I worked with at Round Rock Hyundai. While I was waiting, another customer (who was getting service done) came up to me and asked if I was buying a car from Mr. Cheatham...when I said I was, he smiled and said how happy he was with his purchase from Mr. Cheatham and that Mr. Cheatham would take care of me well, which he did.

Mchag

11 de jun. de 2016

1 hour and 1/2 and counting for a oil change. No updates so I have to go ask. And the reason I'm here is a free oil change because the service sucked last time. Bye Felicia.

poynter.jean

11 de jun. de 2016

Working with Rick made shopping for a car a pleasure. He was straightforward & yet had a great sense of humor. He kept me laughing. It was a wonderful experience.

cjkobe

10 de jun. de 2016

I love my new Elantra!! This is my second purchase from this dealership and I will positively use them again. Friendly staff and professional service. I felt heard

genisy1

9 de jun. de 2016

My experience is always great when I go. I love hyundai cars all of them and my favorite model is the genesis thats my car however the accents are just as beautiful very efficient on gas yes the tuscon I like very roomy and the sonata are also beautiful. You cant go wrong with hyundai. Also I love the fact that the staff knows me by my name and they know who I am. Paul cleveland is awesome. Thank You

alma.miller

9 de jun. de 2016

Friendly people and very helpful the whole time were there Victor was detailed and polite .thank you for heling NY daughter find a car. She was very pleased with it.

kkebmeier

9 de jun. de 2016

Dealership was spotless, including the shop, which may be the nicest one I've ever seen, and I've visited at least a hundred dealerships over the years. Paul Clevlen was perfect sales type for me; no hype, no pushing, knew his product completely. I can comfortably recommend Round Rock Hyundai to others.

ashley.wilhite

9 de jun. de 2016

Both Hector and Yakilah were great sales people during the process and I loved working with them. I only felt pressured and uncomfortable during the finance portion of the deal while speaking to the finance department about insurance protection plans and figuring our the ARP rate. He was unprofessional and not straightforward.

barajas40

9 de jun. de 2016

very nice well done I will recommencement this dealership to all my friend ,very professionals this is a nice delearship the sales man was nice and professional I love my Santa Fe sport

jodanie8

4 de jun. de 2016

Want to say thanks for my new car I am enjoying it and Hector was great to work with and kept me informed the whole way

hargrove.kristi

3 de jun. de 2016

Great dealership. I had a great experience and great time. I will buy from Hyundai again and get my service done there. Love my car and can't wait to take a road trip. Eric did a great job and followed up.

kswope83

2 de jun. de 2016

I was very please with my experience at the dealership. They helped me through issues with my old car which is why I chose to get a new car with them. I'm confident I made the right decision!

cherylannvolk

2 de jun. de 2016

Wonderful and knowledgeable staff. Mr. Cheatham was a joy to work with!! He explained everything very well and taking delivery of my new vehicle was very quick & easy.

pat.anderson

2 de jun. de 2016

I recently had a fabulous car-buying experience with Mark Hammar at Round Rock Hyundai. I've never been so well taken care of when buying a new car. That full tank of gas really impressed me!! And Mark was extremely professional and helpful, making sure I had everything I needed to be able to use all the many wonderful features in my new car. Mike Schwarz also took really great care of me with the financing. Since I didn't get there until 7:00 pm, I was not looking to actually buy a car that night. They were both there with me until 10:45 pm. I never once felt like they were pressuring me to buy; they were both just offering the best service possible to their customer. That was so awesome!! The good service from Mark and the dealership started last year when I was there for a recall of my 2006 Hyundai Azera. Mark visited with me to see if I was interested in buying a car or even test driving one. I told him I would be buying the next year and he handed me his card and told me to get in touch with him then. I was SOLD in that moment!! I knew I would be back to see him when I was ready to buy. There's nothing I hate worse than pressure sales! So I think he has the magic key!!! This was my second car from this dealership and I'm looking forward to working with you in the future!!! Oh, and I absolutely LOVE my new Sonata Limited that really DOES have all the bells and whistles I could wish for!

mivimyers

2 de jun. de 2016

We were greeted quickly. We drove the car of our choice and purchased an even better one than we imagined! We love our Hyundai Santa Fe!

karag4

27 de may. de 2016

Mark was knowledgeable without being pushy. I knew what I wanted and he made sure I got that, taking his time to not push me. Overall, I love my new car and had a good experience!

vowell.andrew

27 de may. de 2016

The service that I received was absolutely the best that I've had buying a car. Mark Hammar is a great team member and a no-bs car salesman. He didn't try to sell me anything I didn't need, and I appreciate that!

connorsjim

26 de may. de 2016

I recently purchased a new Hyundai Elantra at this dealership and was very impressed by their professionalism, customer service and support. All of the purchase, finance, maintenance and other options were clearly explained to me, which allowed me to make my decisions in an informed manner without pressure.m I would recommend both this brand in this dealership to anyone considering a new car.

josie0212

26 de may. de 2016

My salesman, Mark Cheatham, was such a huge help to me beginning with the online assistance. I have never had such a successful,pleasant and efficient car buying experience. He genuinely cared about meeting my needs and expectations! And he definitely went over and above and that meant everything to me! I love Hyundai's, but Mark has guaranteed me as a Round Rock Hyundai customer for life!

banders0

26 de may. de 2016

The employees are always so friendly and accommodating. This is the 2nd Hyundai that we've purchased from this dealership. We love working with Aaron and Mark! They are the best!

mary-callejas1

25 de may. de 2016

The dealer was a very great place to buy a car. Excellent customer service. I was greeted immediately when I arrived I told the sales representative what I was looking for and he showed me my options. I test drove so many cars which made my decision easier.

jruff

21 de may. de 2016

Great job Adel. We appreciated you working with Scott over the phone while he was out of town. We have bought 12 cars from Adel and referred family and friends.

markmoore836

14 de may. de 2016

Our experience with Round Rock Hyundai was excellent and everything a new car purchase should be. No hassle, friendly, no pressure and easily negotiable. A great experience.

pepin0

13 de may. de 2016

I am very happy with my 2017 Elantra Limited. Especially as I discover new features every time I drive it. Victor Q was an excellent sales rep. He worked very hard to help us with our decision. He is very knowledgeable, professional and fun.

lauraleetm

12 de may. de 2016

Mark Hammer was an excellent salesperson. He was knowledgeable and straightforward through the process. The lease representative in Finance was also very helpful and straightforward. It was a no hassle experience and we got what we came for.

gharwell

12 de may. de 2016

Very professional, courteous staff. Our salesman took the trouble to find the color Santa Fe I requested and had it delivered the next day. Rick and James then spent time showing me the features of my SUV. Very good team.

patmarcum1972

9 de may. de 2016

Enjoyable experience will recommend Round Rock Hyundai to others. Clean and professional dealership easy to navigate and very bright. Will get all of my service work done here as well

magsmoomoo53

9 de may. de 2016

Was a great place , great experience, if all places were like your , would be a joy to go to , very professional team Thanks so much for everything

mrivas1990

9 de may. de 2016

Hello, Victor Q was the one that help us get into the Hyundai Santa Fe sport. He listened to what we wanted, and made us feel comfortable with the buying experience.

david_baceski

9 de may. de 2016

We purchased a Hyundai Tucson Sport and was told that despite its 5 inch screen it would support android auto navigation and all we had to do was download the software. This proved to be totally untrue, as Android auto will not work on the smaller screen even when it does become available (it is not at this time). This fact was published in a Hyundai document I found online. When we returned the vehicle our only options from the dealership was to buy up and get a more expensive model - which we might have done anyway but felt forced at this point. We also might have shopped another dealership had we known that we had to deal with the limit inventory offered to us.

SKWebster

8 de may. de 2016

Had car less than 18 hrs and could not return it. Forced to choose another from their lot. That one is now in the shop and they still have my money from the first transaction. Am now forced to hire an attorney.

margaret_everett

7 de may. de 2016

My salesman, DeAndre Coleman was very polite and knowledgeable - covered all the bases by answering all my questions and concerns. I commend him for his patience and non-pressure, comfortable and personable demeanor. He has followed up on all he promised..."A Keeper"

pnovtash

6 de may. de 2016

Excellent experience overall. Received a good deal in the end. The dealership and people were good to work with. I will consider them in the future when it is time to renew my lease.

devra.cole

5 de may. de 2016

Everyone was very helpful and made sure that I was helped. I appreciate how everyone was willing to work with me on the finance end and making sure I got exactly what I wanted.

jennieson0526

3 de may. de 2016

Paul Clevlen is a great member of the Hyundai RR team. Round Rock Hyundai was a good experience. I highly recommend people buy their cars here.

dan24

29 de abr. de 2016

My buying experience was excellent. Mark Cheatham is very knowledgeable and is very patient. He worked with my on our trade-in and the purchase / lease pricing.

skylarkacg

29 de abr. de 2016

Everyone I encountered at the dealership was friendly. I was very comfortable there and look forward to a continuing relationship with Round Rock Hyundai. I have not yet needed customer but met some of them and do plan to use the service.

julz3721

28 de abr. de 2016

Yakila was an amazing salesperson, effortlessly helping me choose the perfect Sante Fe for me. Spent just enough time showing me all the features and ensuring I drove away thrilled.

mikemurph85

28 de abr. de 2016

My wife and I had a wonderful experience while purchasing our first car from Round Rock Hyundai. We will definitely come back when it is time to purchase our next car.

alissawasborn

24 de abr. de 2016

Johnny was extremely helpful. This is the second car I have personally bought from him, my family has bought several others. I appreciate the other staff, and will recommend this to friends looking for cars.

azmuzed

23 de abr. de 2016

It was a great car buying experience, and the customer service was fantastic. I would definitely recommend this dealership to others. I love my new Elantra! Many thanks!

carolspoodles

22 de abr. de 2016

Very knowledgeable & courteous sales representative, Hector Salinas. Hector took his time explaining everything about the new car in detail. Once I explained what My dream car was, he found the car I was searching for & in the color I wanted. Pleasure working with him & very pleased with my new car.

jspence0789

22 de abr. de 2016

It was great. I got the car I wanted at the right price. Yakila was great and worked out the best deal. He's so nice.

fpaige

21 de abr. de 2016

I have purchased five Hyundai vehicles and all from Round Rock Hyundai. The only salesman that I want to deal with is Johnny Choe. He is an asset to Hyundai. An extremely pleasant person to work with for anyone desiring to purchase this brand of vehicle. For the money, it is an excellent vehicle to choose from.

patrick.warren

21 de abr. de 2016

This is the 8th or 9th car I have bought, most of them new, plus helped a few people buy cars. This experience was by far the best of all of them. I would strongly recommend Round Rock Hyundai, my sales person Adel, and finance person Mike to anyone looking for a new Hyundai. The professionalism and friendliness, combined with the low pressure ease of everyone was greatly appreciated. Many many thanks.

zoemarla

21 de abr. de 2016

Paul Clevlen was an excellent salesman. He listened to my wants and found the perfect car for me. He really helped me get to know the new features. He made sure I knew the other employees with whom I would be dealing in purchasing and having my car serviced. They were all friendly and professional.

david.tusing

19 de abr. de 2016

I had a very nice experience with this dealership. It was my first time leasing a car and they made it very plain and simple to understand. My previous car was a 2002 and was nickel and diming me to death. They made it possible to afford and lease a brand new car that I know I will not have to put money into. I love my new Sonota.

rbrad81

18 de abr. de 2016

Both sale men that we worked with were professional and friendly and we enjoyed the buying experience. Our finance guy was also very helpful and friendly as well.

gaddy_five

16 de abr. de 2016

We went in looking for a car for our daughter who is going away to college in the fall. We were looking for a safe car with a great warranty that would give us peace of mind when sending her off to school. Even though it was close to closing time, Victor Q never rushed us and listen to what we wanted. We took a couple of cars on a test drive and found the right one for us. The following Monday, Victor Q came in on his day off to make sure our signing went without a hitch. With no hassle financing and no pressure from the staff, it made sending our daughter out into the world a bit easier. Thank you, Thank you, Thank you!

aluck0

16 de abr. de 2016

If or when you decide to buy a Hyundai, go straight to Johnny Choe at Round Rock Hyundai. Car salespeople have a reputation for being pushy, difficult, etc., but not Johnny. Buying a car is one of my least favorite things to do, and he made it quick and easy. Showed me exactly what I said I wanted and didn't try to push for something more expensive. He showed me how everything worked, offered his help if I ever needed it, etc. This is the second car I've bought here, and probably won't be the last.

draidendunpeal0

15 de abr. de 2016

I enjoyed my time spent at round rock Hyundai during the purchasing process. I got the deal I was looking for on my 2nd Hyundai genesis purchase. The process went much smoother than my first purchase which was at south point Hyundai.

mmdeter

14 de abr. de 2016

I was recommended to Rick and I would recommend him to any family or friend. He was very professional, friendly, and a thankful I worked with him.

jc213johnson

13 de abr. de 2016

The whole car buying experience was made great by the team at the Round Rock Hyundai dealership. Adel was a great salesman and pointed out things I didn't think to ask about and followed through during the whole process. The sales manager was very helpful as was the young man who went over the vehicle with me. Sorry, I can't remember the names of everyone but all in all; I was happy with the initial visit down to the signing of paperwork with Bill who by the way is the most efficient young man I have met in a long time!! Thanks again guys!!

eric_jerez

12 de abr. de 2016

Cory Hernandez was great he wasn't from Hyundai but from the Toyota dealers ship. I took out a corolla for a test drive but I explain that the car we looked at wasn't the right fit for me. And since he mentioned that it was an open floor dealership that he could sell Honda and Hyundai. I mentioned him about my sour experience at another dealership and Cory went with my quote and got me a great deal. He also follow up with some finance question that I forgot to ask. He truly did an outstanding job.

tayler_davis

12 de abr. de 2016

I recently leased a new 2016 Hyundai Tuscon through Round Rock Hyundai. I was greeted almost immediately upon entering the store by Johnny Choe and he was extremely helpful in answering any of my questions. He took the time to go over all of the features of the vehicle and toured me around the service area and dealership. I would definitely return to Round Rock Hyundai for my next vehicle purchase.

rmkrivo

9 de abr. de 2016

My father was in the used car business in Pa. I'm usually critical of salesman. But not this one. He did a good job and I couldn't ask for more.

rcaceres.jr

9 de abr. de 2016

I had an amazing buying experience at Round Rock Hyundai. Dre really payed attention to my needs, and got me a great deal. I'm super satisfied with my buying experience, and will be going there again for my next car.

rwpeterson0

8 de abr. de 2016

Had a overall great experience. Wasn't a all day process like I have experienced before Everyone was very Nice Professional and not pushy at all I told them what I wanted and they made it work.

goodjav

8 de abr. de 2016

Round rock Hyundai is a friendly and professional dealership. The staff is knowledgable about not only their products, but also the competitors. The building is also clean, and well maintained.

lv650y

7 de abr. de 2016

Integrity at this location is horrible. Customer service and following up with customers as well as keeping promises is non existent here at this location

jesseawhite

7 de abr. de 2016

Yakila Hollins & Mark Cheatham were both outstanding salesmen that helped me with my trade-in and purchase. They were very easy to work with and honest throughout the entire process. Great guys!

leshikar.robert

5 de abr. de 2016

Great experience and was made to feel at home. Very knowledgeable people and courteous. Very happy and will recommend to friends. Looking forward enjoying my new Tucson.

hmax336

2 de abr. de 2016

Very easy, listened what I was looking for. Mark and Hyundai finance team were able to get me out of my previous vichle that other dealers said was impossible. Did not try and sale me anything extra and actual help me make a better decision.

gabe112483

2 de abr. de 2016

Mark Hammer & Mike Williams were great to work with, both were very professional and straight forward. Thanks for the great service. We will send ant friends looking for a Hyundai your way!

ojharrison74

2 de abr. de 2016

Everyone I talked to was friendly and professional. I got the perfect car for me and I couldn't be happier. I would definitely recommend this dealership to anyone in the market for a new and or used car.

greyhulk32

1 de abr. de 2016

Staff was knowledgable, friendly and hassle free experience. Love my new car! The salesperson, Paul ensured all my concerns were answered. Was in out within a few hours.

jsidney

31 de mar. de 2016

The sales staff was great and very attentive. They didn't try pushing features I didn't want and were able to find the vehicle I wanted from another dealer and had it shipped.

cindyh2014

31 de mar. de 2016

I was very pleased with my experience purchasing a new 2016 Hyundai Santa Fe. Thank you for your professionalism from all staff involved. This is my second purchase from Round Rock Hyundai!

kirk.burns

30 de mar. de 2016

Very professional staff. Clean environment. Very friendly. Felt no pressure at all during the purchasing process. I would be willing to recommend this dealership to anyone who was looking for a new car.

donny1986

29 de mar. de 2016

I called and asked for a specific vehicle with specific features and it was ready for me to purchase within 48 hours of the call. I was able to go to the dealership with my car loan through my bank and leave with the car in a timely manner.

thamilton0

28 de mar. de 2016

Adel was great. He provided us with the information that we needed, took us on a test drive, and met our price expectations according to AAA. This was our first car buying experience and it was relatively painless thanks to your staff. Many thanks!

freeman.phyllis

28 de mar. de 2016

Hope the service of this car is as pleasant as the purchase. The Tucson we purchased from this dealership had only one reoccurring problem. The airbag light would always be on. Took it to them 2 to 3 times. The light always came back on after awhile....so since it was no longer under warrenty I never took it back. Seems like if you bring a car in for a certain problem during the warrenty period and it continues to pop up .....the dealership should take care of it. No questions asked. Especially with the safety equipment. This I hope never happens again.

martinez.judy

28 de mar. de 2016

I was in to get my headlight bulbs replaced and walked out with a new car! I am getting much better gas mileage, smoother ride, and the coverage I need to make my driving more comfortable and secure.

jmolnar62

25 de mar. de 2016

Excellent car buying experience. Sales and finance staff very friendly and professional. Knew what to expect for trade-in and approximate payments after reviewing car on internet through the dealer website.

john82

25 de mar. de 2016

Good service and very little problems over the last 8 years with our first Hyundai. We are looking forward to all the gadgets on our new Tuscon. It does have a learning curve on the transmission, but I think we can master that.

m.kirkpatrick33

24 de mar. de 2016

I went in to trade my Sonata for a new Hyundai vehicle. The sales personnel were very respectful, knowledgable, and helpful throughout the entire process. We ended up getting a new Santa Fe Sport. We love the car and we're so thankful for the awesome salesperson, Paul, for helping us! He went above and beyond to help us find exactly what we wanted. Everyone there was very professional and knowledgable. Would highly recommend.

mattsigers

22 de mar. de 2016

Great service all around; leased out third car from this dealership so I have nothing but good things to say about them; will probably buy from them again in the future

gonzalezk226

21 de mar. de 2016

Great experience buying a car. Didn't feel pressured or cheated and really felt like Paul was a guy trying to do the best for me.

darlenesaenz

21 de mar. de 2016

We didn't expect to purchase a Hyundai. We've had several Toyotas and we're pretty much set on purchasing another. After test driving Honda, Ford and Toyota, and upon suggestion from a family member, we test drove and were impressed with the Hyundai. The salesman, Hector was great. We never felt rushed or pressured. So far I am really happy with my new Santa Fe Ultimate.

mandeevg1962

17 de mar. de 2016

Had a wonderful experience. Everything was completed in a timely manner. I was treated with decency and respect and mostly as a person and not a commission. I will definitely refer my family members to Round Rock Hyundai for their next vehicle purchase.

gayletigger

17 de mar. de 2016

Great dealership, great staff, great car. My sales person, Victor Q was super. He cared about me as a customer, listened to what I needed, and made sure I got the best deal possible. The management and finance staff were also great and treated me with respect.

richardsalinas

17 de mar. de 2016

My previous experiences with other dealerships involved sales misdirection and too much wait time. This was the opposite. Straight to the point and a very smooth process. Johnny Choe was easy to work with and a complete professional. Thanks... RS

j.curd

11 de mar. de 2016

Rick was extremely friendly, courteous and knowledgeable. Rick made purchasing an automobile a positive experience. We enjoyed our 2013 Elantra and look forward to enjoying our 2016 Elantra and the great relationship we have established with Round Rock Hyundai.

melshelby79

11 de mar. de 2016

This was my first brand new car to ever purchase and I am in love with my new car! Mark hammer is a great guy! Friendly and helpful. He definitely made my first buying experience thru a real dealership, a great experience. I will defiantly reccomend Round Rock Hyundai to any one in the market for a new or used car. Thank you Mark & Round Rock Hyundai!

dsy_aguirre

11 de mar. de 2016

The staff was very friendly, knowledgeable and professional. I had a Great Experience and I totally would recommend this dealership to anyone thinking about buying a new car.

tlf0104

11 de mar. de 2016

Our first two Hyundai's were service very well and the purchase of our third was a good experience. Mark Cheatham was excellent in understanding what we needed.

markastrain

11 de mar. de 2016

Great staff and excellent service. Mike, Victor and Bill treated us like family. My wife is really enjoying her Tucson. Thanks Round Rock Hyundai! We will definitely recommend you to our friends.

rspicer

11 de mar. de 2016

Great experience, Johnny Choe is the best. I have worked with Johnny on several vehicle buys.each one was a great experience. Finance Dept was fast n polite. I ll reccomend.

mcewancharles

11 de mar. de 2016

great purchase experience. pricing was to my expectations. All aspects were handled professionally and courteously. Yakila was a joy to work with. 2nd car we have purchased from him.

lisaspinks

11 de mar. de 2016

This is my 3rd purchase with this dealership. I am very pleased with the service I have received each time I get a new car. Will definitely be getting my 4th new car from there when the time comes.

john64

4 de mar. de 2016

Just a shout out to the staff at Round Rock Hyundai. Thanks for helping us find the perfect vehicle for our needs and answering our million questions! I'd recommend Rick Tankersly if you don't have a sales professional already. He was wonderful and helped by answering our questions. He has an impressive number of facts at hand and went out of his way to find answers when needed.

chaviram

4 de mar. de 2016

Mark H. was awesome! He helped me a lot through the buying process, very friendly and helpful. the new 2017 Elantra is great! Looking forward to many years of ownership.

Ashleytank

1 de mar. de 2016

Had a wonderful experience purchasing my first Hyundai from sales associate Rick Tankersley. I didn't feel pressured at any point during the process and I genuinely believe these guys are trustworthy! I drove from Houston to buy my car here because I've heard such great things. I love my Sonata and have couldn't have asked for a better first experience!

RYANCMATCHETT

18 de feb. de 2016

Purchasing a new car process was fantastic! Ask for Rudy. Options, fair pricing and excellent service department and stock. Could not have asked for a better experience!

WEEDB51

10 de feb. de 2016

I was forced to look for a car after my Santa Fe was totaled in an accident. I arrived early on Saturday to begin my dreaded car shopping and was met by a friendly face. The young man guided me gently through the car hunting experience and then the finance man guided me through the purchasing of a new car. I walked out with the keys to a great new Tucson. I actually enjoyed the whole experience.

LAURA_GENTRY08

9 de feb. de 2016

Mark was a great salesman and I appreciate Mike helping with the process as well! Thank you gentleman for your hard work and I love my new car!

GRWIL

9 de feb. de 2016

Very pleased in every way. Also a convenient location for me. Feel comfortable if I need to call if I have forgotten something pertaining to the vehicle

JPPRESTON1

9 de feb. de 2016

Everyone was very helpful and I left with a new 2017 Elantra. It is a great car, and this is a great dealership they do their best to get you exactly what you need. I would certainly suggest them to anyone looking to buy a new Hyundai, and plan to deal with them in the future.

SOYONPETERSON

8 de feb. de 2016

Jeff and Hector was a super!Made sales transition very smooth and pleasant experience for me. I would recommend to any buyer to go and buy from this dealership.

AMARHILL.HILL

3 de feb. de 2016

I to ok my car in For service and let with a brand New vehicle and i am content with my purchase. I was offered a good deal and the treatment was excellent. I will be coming back in two years for another vehicle. The personnel did not pressure me but offered me viable options that made sense. I liked that!

GINOPENA430

3 de feb. de 2016

Great facility. Paperwork done quickly. Great price and warranty. Salesman was kind, courteous, knowledgeable,and professional. Will definitely recommend this dealership because of the treatment from sales department; mainly J. Cho.

FILESHIA2005

2 de feb. de 2016

Adele was our car sales person and he was awesome! He was very informative, and answered any questions we had. Definitely will be going back to Adele and will recommend him . I love my new car, thank you Hyundai and Adele!

HAWTHORNE.TARA

30 de ene. de 2016

I always have a good experience at this dealership. I love hyundai products. The only problem was that the finance/insurance terms were misleading. Everyone was very professional.

KIM.HACKNEY

27 de ene. de 2016

Sales person Paul Clevlen is number one in my book. He he is a number 1 sales person. He never was pushy or anxious with me. He listened to what I wanted and was told he tried to locate the vehicle I wanted in Dallas. But it didn't work. I took my second choice and its my drSam car. Thanks Paul.

SUSAN.TXCC

25 de ene. de 2016

We had a really easy, comfortable interaction with James and appreciate his patience in waiting for us to finally come in and to make a decision to buy our new car.

BECCA.CANTER

25 de ene. de 2016

I dislike car shopping but when my lease of another make was ending I had to go car shopping. Someone suggested that I check out Hyundai. I did, and ended up getting a Hyundai Elantra. This car had all that I needed and wanted. The sales person was informative and very patient with me and my mother.

DBROWER1

20 de ene. de 2016

A lot has changed since my last car purchase in 1997 and I truly appreciated all of the help, support, and information from the knowledgeable and customer-oriented staff. I had been dreading the ordeal, but walked away with a smile and a great deal.

SMERZ_2000

19 de ene. de 2016

I was very pleased with the sales staff, the finance staff and the service staff. They are very professional and attentive. The facility is always clean, even the bathroom.

DENISE.WINTER

17 de ene. de 2016

Just picked up my third Sonata form this dealership. I continue to come back because they don't play the car salesmen game and get you what you want without the high pressure sales. Paul always goes above and beyond to meet the needs of the customer.

CHAM471445

16 de ene. de 2016

Paul knew what I wanted. He had a car ready for me to test drive when I arrived. Showed me the features I cared about. We didn't waste anytime on things that didn't matter. I told him the color and features I wanted. He had a car in the next day. I was able to pick it up and be on my way within an hour. The process was easy and the service professional. This was the 6th Hyundai I have purchased from Paul and Round Rock Hyundai. I will continue to return when I need a new car.

CONGO2001NATA

12 de ene. de 2016

This is my 2nd new Sonata since 09/2002; my 2016 is off the charts, I am soooooooooo happy w it; I'm just a common oppressed veteran working man and I feel like a Saudi Prince driving my 2016 Quartz White Pearl Sonata SE; just can't tell y'all how awesome the car is and how satisfied I am!!!!!!!!!!!!! Camry and Accord eat your heart out; y'all r no competition to the 2016 Sonata; the Sonata is far superior and it'll leave a few bucks left in your pocket also.

TANYAHUNT437

8 de ene. de 2016

If you are looking for a great dealership and salesman, go see Rick T at RR Hyundai! He is professional and honest, helping me find the right vehicle for my needs.

ROCWILLIAM

7 de ene. de 2016

My experience in buying a car from Rudy Gonzales of Round Rock Hyundai has been great. He kept his word, followed up when needed and was very patient. He didn't hound me with an unwanted amount of emails or phone calls and went the distance in giving me what I was trying to find in a car. He had no problem explaining things to me repeatedly if needed. I would reccommend him and this dealership to anyone and Yes I would return to buy again if I needed or wanted another vehicle.

MT4064

5 de ene. de 2016

My car buying experience went on for a month while I tried to decide what vehicle I truly wanted. I went to a few other dealerships but none of them even came close to delivering the service I got.

Roc

4 de ene. de 2016

So far My experience in buying a car from Rudy Gonzales of Round Rock Hyundai has been great. He kept his word, followed up when needed and was very patient. He didn't hound me with an unwanted amount of emails or phone calls and went the distance in giving me what I was trying to find in a car. He had no problem explaining things to me repeatedly if needed. I would reccommend him and this dealership to anyone and Yes I would return to buy again if I needed or wanted another vehicle.

ROBINJAN51

30 de dic. de 2015

After a rude Honda salesman, the Hyundai folks were easy and pleasurable to deal with. Sales manager let us test drive the car for several hours. We drove it to lunch and ran a few errands. By then the car was "ours" and so the purchse was a mere formality. Hyundai attention to customers made us feel good about buying a car.

JDHOUSTON1

24 de dic. de 2015

We knew what we wanted, got an internet price,and went into the showroom to purchase the car. The sale went very smoothly. The finance manager did a fairly high pressure sales job for the extended warranties. As I am 90 years old and will likely not keep the car over a few years, I thought this was unnecessary.

DCORRADO_99

17 de dic. de 2015

We worked with James Curtin to purchase our new vehicle and he exceeded our expectations along the way. He is professional and courteous; and was helpful with the purchase process. We would buy another vehicle from James.

REESTON

16 de dic. de 2015

This is my first Hyundai and overall, was quite impressed. The vehicles are very attractive and well equipped and seem to offer a much better value than the competition. I'm also very impressed with the technology, convenience and safety features that came packed with my new Tucson. Lastly, I was extremely impressed with the attention paid in making me feel that I was getting a fair deal and completely satisfied before concluding our business. Thanks Round Rock Hyundai.Tony Spaulding

LINDSAYBCROFTS

11 de dic. de 2015

I am really enjoying my new car. I knew I wanted the Tuscon before arriving at the dealership and after driving it, I was ready to buy it. We were hoping to get more features in the car, but the Sport had a lot of great features to begin with so we are still happy with everything. I was given the impression that my car would have a privacy screen and was also told it would have the BlueLink technology but it ended up that was not the case.

FRANCESKRUSE

10 de dic. de 2015

Kayila Holins was excellent to work with. He made the car buying process. A really great EXPERIENCE.. He showed me how to use the equipment in it and he setup a lot of it. He has called a couple of times to see if I have any questions. Will recommend him and Round Rock Hyundai to my family and friends..I LOVE MY NEW HYUNDAI it drives so well.. Thanks Frances

THENAUN1

8 de dic. de 2015

From the moment we arrived at the dealership until delivery we experienced top notched professionalism. Victor Q. Was friendly, knowledgeable and listened to our needs. I felt he went above and beyond to act on our behalf.

T_GENNA

8 de dic. de 2015

Great service from start to finish answered all my questions to make sure I made right choose in car. Yakila was great and very helpful on the ride along. Did a great job

HERNANDEZ.DEANDRE

6 de dic. de 2015

Great experience for first purchase of new car! Sales rep. was very knowledge on vehicle and clear with every step of the way on purchase process. I was left a bit confused on first oil change, but that got answered on my second visit. Over all was a good experience

TAMMY_PONS

1 de dic. de 2015

I was so pleased with the service I received, and will remain a loyal customer to Hyundai. I am driving my third Hyundai, last one for 12 years and it was still going, never a problem...I love Hyundai.

TIFFANIMOTOX

1 de dic. de 2015

This is by far the best experience I have had at a dealership will definitely recommend my friends here and will return when I buy new again

JANEPOAGE

1 de dic. de 2015

Great experience at this location. I went in for maintenence for my old car and left with a new one. Easy and fast way of purchasing a car.

MRMAY73

27 de nov. de 2015

When I went in, Victor helped me right away. I didn't realize how much extra work he put in until I went to other dealerships and got a complete lack of attention. He took time to take me on a test drive and went over pricing even though he knew I wasn't ready to buy.

THOMASWOLSON

26 de nov. de 2015

Great dealership to work with. My sales person was Adel. Great to work with and really went out of his way to find the right deal deal for me.

COLEMBELL

25 de nov. de 2015

We had a great experience at this dealer. Financing was lightning fast. James Curtin and Buddy Hadley were great to work with and would recommend either of them.

WETELTOW

24 de nov. de 2015

We have been frequent customer and keep returning to dealer. The staff has always been responsive to my nredand concerns.I always recommend them to my friends.

JONASWHIDDEN

19 de nov. de 2015

The experience was quick and easy, and the staff worked to help meet my needs and situation. James was very helpful during the entire process.

RCAUSA

15 de nov. de 2015

For my 7th vehicle purchase from this dealership, it was as pleasant an experience as my 1st. Old sales rep was no longer there but new one AND management staff made the transition smooth and pleasant. Will return when I need to buy another new car.

BARBARAFOUNTAIN0

14 de nov. de 2015

I began my search via Internet. I connected with Paul WI was professional, courteous and wished with me in selecting the vehicle I desired at a good price. Paul is Awesome!

AUSTIN.WILSON84

10 de nov. de 2015

This is our second vehicle that we have purchased from Round Rock Hyundai. They have a professional and competent staff who are always willing to help at a moments notice. Not to mention great prices and a well stocked inventory! I wish my previous car buying experiences were as great as they have been with Round Rock Hyundai. If you are looking for a good salesman I recommend James Curtain.

THETXORCIST

10 de nov. de 2015

I thoroughly enjoy going into Round Rock Hyundai. The staff is very professional and takes care of me and my vehicle. Their service is second to none.

UMBUATHOME

8 de nov. de 2015

Sales person was very friendly, straightforward, not pushy, open to what we needed. Worked with us to find the right car at a price we could feel comfortable with.

PBERGER1958

27 de oct. de 2015

Wonderful customer service and attention to detail, easy to work with and did not hard sell me.I will Buy from here again..Thank you for making the process so easy.

FCHACON900

27 de oct. de 2015

From my sales person, James Curtin, to the finance advisor Mike Schwartz, to the entire service team, I have never had a more pleasant buying experience in my life. I would recommend these folks to anyone that needs a new vehicle. Fantastic team!

SHEAVS25

26 de oct. de 2015

knowledgeable and friendly staff. This is my second vehicle bought at this location and will not be my last. I have never had a bad experience at this dealership

SHOT2409

24 de oct. de 2015

Very easy experience, no pressure with minimal time for the whole transaction. Sale person was very attentive and fun to work with during the car buying experience.

JASONMHESTER

20 de oct. de 2015

James Curtin was helpful, courteous, straightforward and honest. He answered all of my questions, researched availability, and worked with his manager to get me the best possible deal.

parkersteph2016

16 de oct. de 2015

By far this has been such a pleasant experience I've ever had at a dealership! The sales person Mr. Rudy Gonzalez was just wonderful from beginning to end and Mr. Mike Schwartz was just hilarious! They had fun doing their job and we had fun buying there..

HOHERTZROBERT

13 de oct. de 2015

good, salesman was very professional and helpful, answering all questions and providing information about vehicle, following up a couple of days later to make sure everything was ok

A.DIAZ173

13 de oct. de 2015

No complaints , would definitely recommend to all my friends and family. From start to finish experience was smooth and respectful. Caar was in great condition

RABOYD80

10 de oct. de 2015

The sales person did a great job in explaining pricing and working to make sure we got the vehicle that fit our needs best. It was a good experience.

CPRIOS1974

8 de oct. de 2015

Very friendly staff and very high customer service oriented, they resolved all my questions regarding a new purchase and they offered everything that I needed. spent just the right amount of time on getting my new car. thank you.

RUIZMIGUELSR

6 de oct. de 2015

i love my new car. and thanks to round rock hyundai for the best services. i would send my kids here to buy a car.

EDDIE.LUEDKE

2 de oct. de 2015

I just bought my 7th car from this dealership. They have helped us out in several situations and have always gone above and beyond. Ask for Paul....fantastic salesman!!!!!

DEBRA.J.MORGAN

2 de oct. de 2015

This was the first time I have ever purchased a vehicle without being shown a bunch of vehicles that I was not interested in. I told Rick Tankersley the type of vehicle I was interested in, and he showed me the different colors and options available for that vehicle. There was no problem working out a fair price. It was a very comfortable experience, no high pressure.

NICOLE.REDMAND79

2 de oct. de 2015

Mr. Gatling is a wonderful, knowledgeable, intelligent and excellent car sales and finance rep. He took the time to meet our needs where we was at. We are very blessed to have Mr. Gatling as our finance/sales rep!

RRTMARIA

29 de sep. de 2015

From the moment we were greeted by Mark Hammer to the moment we officially made the Sonata Sport ours, our expectations of Round Rock Hyundai were exceeded. Every question was addressed thoroughly. Every possible car or SUV that would fit our needs were shown to us. We were not pressured or rushed at any time during our visit.

MELISSAHONEY2001

29 de sep. de 2015

Love the car. Looking forward to the 100,000 mile warranty gives me peace of mind being a single working mom. The experience of the online buying was pressure free which was the best benefit to buying from your dealership. They even stayed open late to accommodate my busy work schedule at the hospital. Mark was kind, and sincere. And made good on all the promises about my car.

HOLLY.HARRIS

25 de sep. de 2015

We called a few dealerships as well as Round Rock Hyundai over 3 years ago when we purchased our Elantra. The service and sales took such great care of us, we only made one call when the lease expired, We called Adel, or salesperson who took care of us 3 years prior and within 24 hours we were in our new Santa Fe Limited. Great job and thank you for a quick turnaround on getting us into a great vehicle. This car is amazing!

KRYSTAL.AUSTIN1985

24 de sep. de 2015

Everyone was so nice. We had a good experience and everything was explained to us before we left. Overall it was a good day to buy a car

scmitchell12511

23 de sep. de 2015

Outstanding Sales and Service. Would recommend to my friends. I have done business with the company since I bought my first Hyundai automobile. I now have three Hyundais in my garage and I love them all.

YMW707

22 de sep. de 2015

I started with another person 2 months earlier and had to wait til house closed to make this purchase. the person I started with was no longer working for you. Adele took over and was very good.

ZAK_Z

18 de sep. de 2015

Best experience I ever had purchasing a new vehicle. Made to feel welcome and important with no pressure. Mark was down to earth and I felt like he wanted to make us happy no matter what.

RBOLING

17 de sep. de 2015

Everyone at Round Rock Hyundai was very helpful and courteous.I highly recommend this dealership. Every employee was dedicated to the company. This was a very nice experience for us. We would not have purchased 3 vehicles from this company if they had not been very good vehicles. That is why we like to purchase Hyundai vehicles. They are excellent vehicles.

ALLENRKEMP95

16 de sep. de 2015

It's my second Hundai within a year. I was happy with my first one, an Accent, but it was kind of a transition car for me. With this Elantra I have much more satisfaction in the many features.

JOEY1420

16 de sep. de 2015

Can't imagine owning another car and will always be a Hyundai consumer! Great service, warranties and value for such a luxury car... If you are looking to buy a Hyundai and need a salesperson, look no farther and be sure to visit this Round Rock location and ask for "Adel Bssaeso!" You will be guaranteed to walk out with an amazing car from the best salesperson!

REDBIRD083

16 de sep. de 2015

Had a great experience Victor worked hard to help get the car I wanted and explained everything thoroughly and was a great experience. I even recommended my dad go there and he got a car too.

RONNIEBRUCEGREGORY

15 de sep. de 2015

Everything was great, car, dealership, company and salesperson. Would by from them again and plan to in 3 years. Love the experience at Round Rock Hyundai.

MAI987

15 de sep. de 2015

James is awesome. He's attentive, friendly, and takes time to listen and know what are you looking for.He also helped me and stir me in the right direction. I never felt pressured to buy or make a decision, that was nice.The paperwork was fast and almost painless and I got to ride my new car almost immediately.

MICHCO65

14 de sep. de 2015

I have been recommending Round Rock Hyundai and our salesperson Mark Hammar to all our friends and family. Our buying experience was pleasant from start to finish. Mark was knowledgable about the product line and did not pressure us in any way. He listened to our wants and needs and answered all our questions before matching us to the right vehicle for us. We are pleased with our first experience with Hyundai and look forward to enjoying our new cars for years to come.

LAKING23

13 de sep. de 2015

i am happy to be in a new car. My gas wasn't full and I felt rushed. I loved the young lady at the front counter, she was Very friendly.

DSNYDER0

10 de sep. de 2015

My experience was positive and met my expectations and needs. The Salesman, Adel, is a highly trained professional who knows how to make a sale.

CARSON.PEARCE

9 de sep. de 2015

Professional, kind, real folk - no pressure. Best dealership experience we've ever had. The showroom was clean, unhurried atmosphere, impeccably maintained. They have our business for the future!

PUGBUG111

9 de sep. de 2015

I felt like I was talking to a friend. I got to be the one asking the questions and I was given all the honest answerers I was looking for. My 12 year fear of going to a dealership ended at Hyundai and the best salesman ever Adel Bssaeso. Thanks Again Adel

KAREN.LIVINGSTON

9 de sep. de 2015

While most of us do not look forward to the process of car buying, my experience was definitely a positive one. Besides that, I love my new Hyundai!!!

CHANC77

6 de sep. de 2015

Great dealership and great salesman that consist your needs in the car for you. I highly recommend this dealership and I highly consider this dealership in my future purchases.

AUSTIN.WILSON84

6 de sep. de 2015

James Curtin is a great salesman. He ensured we had a great experience purchasing our vehicle. The dealership overall was clean and everyone looked professional.

JOHN.ANKLAM

6 de sep. de 2015

This was the best experience I have ever had at a car dealership. The staff is extremely helpful, courteous and professional; a real pleasure to do business with.

JTJSOSHEL

4 de sep. de 2015

I previously had my trade-in vehicle worked on by this dealership and was pleased. This is the 2nd vehicles we have purchased from this dealership (1 used and 1 new) and have had great experiences both times.

AYISHAHTHOMPSON

4 de sep. de 2015

I love my car! Everything I asked for was in this car and great customer service. I would recommend this location to everyone I meet who needs a car

The Hyundai Pfamily

31 de ago. de 2015

This review specifically addresses the quality and level of service I recently received from the Service department manager, Joe O. and James M. After having few issues with our Santa Fe, James and Joe tackle the issue head ON, pleasing the customer consisted of simply repairing and fixing the issues, correctly. Nothing more. Nothing less. I'll admit, my situation was what I viewed as an unlikely scenario but was told happens . Joe was sympathetic to my views as he understands End result: Joe gave me his word and delivered. He was firm, honest and treated me with upmost respect. I am very pleased with his actions and communication efforts. There's a reason he's the manager. I have been back buying cars from Hyundai Round Rock, not 1,2,3 but 4 times, thank you for everything you do. Also help with my sales, services and lease, Aaron G, Victor Q and Chad

TORRES_MICHELLE92

31 de ago. de 2015

As a customer I was not satisfied with my first car purchase. Coming into the dealership I already knew what SUV I was interested in Hyundai did not have to sell me their product but i expected them to and that was not the case coming in.

DJWARFARD

31 de ago. de 2015

Very helpful, friendly, professional salesman. I plan to recommend this dealership to my family and friends. Could have asked for a better deal. Thanks for your help and professionalism!

JULIEM0

27 de ago. de 2015

Excellent experience. Paul Clevlen was a wonderful sales person. From my on line request, he had vehicles ready to show. First was a newer version of the model I had- Hyundai Sonata SE. Second was a Sonata Sport. I liked all the bells and whistles and extra room inside and in the trunk. After on test drive, I selected the Sport. Paul gave prices and benefits of lease versus purchase. We decided to lease. Mike Schwartz was great in the finance department. Casmira was a nice touch to show us some added benefits. I have enjoyed driving the car- plenty of room and power. Excellent gas mileage. Thank you around Rock Hyundai.

S_NSOH

26 de ago. de 2015

It was all smooth. Salesperson was very helpful and gentle. Finance guy too was very professional and not too pushy. I will recommend this dealership to any one.

TCHANBACK

26 de ago. de 2015

Great dealership with knowledgeable employees. Chad Stark is the best, if you go to Round Rock Hyundai, be sure to ask for him. He knows everything about the vehicles and does not pressure. Highly rated!

ERICA.PESINA85

25 de ago. de 2015

this is my third car from this dealership. I will keep going back. Everyone is so friendly and i always feel welcome and not pressured. Even the financing guy was very friendly.

PETER_MATHEWS

25 de ago. de 2015

I've never leased a car before but had heard all the bad stories ... but in the event it was all very straightforward and took less than half the time I had expected. Liked the fact that I named my lease payment amount and they worked around that. Got a standard Elantra in the end ... it's a good car but now I wish it had a bit more power, so maybe I should have got the better engine ! Oh well ...

SLSAGE

24 de ago. de 2015

No pressure but answered all of our questions. We had a Hyundai for eight years prior to this purchase and we were extremely pleased with the service department. That is probably the main reason we decided on a Hyundai. Sales Department was also great! Very helpful but not pushy!

C.HEFNER

23 de ago. de 2015

We had such a great experience at Round Rock Hyundai with James Curtin. He was so great, understanding, and really cared about us and what we wanted. There was no pressure and was ultimately a very smooth and easy experience. I will definitely recommend everyone I know to go see James!

IONIZING2

23 de ago. de 2015

I was pleased beyond expectation with the customer service I received on buying my 4th hyundai vehicle. I was made to feel a part of the family.

Michael Mitchell

22 de ago. de 2015

I'll make this short but I wanted to commend Round Rock Hyundai for an amazing job in assisting me with the purchase of my 2015 Sonata!!! Our sales consultant was Joshua Grooms and he was superb in answering any questions I had and wasn't pushy at all. I can tell he will move up in the ranks pretty fast at this dealership.The finance manager Mike Schwartz was also very very attentive to our budget needs and was able to finalize our process with ease. I will definitely refer anyone looking for a car to this place. KEEP IT UP!!!!

DIMBRIACO60

19 de ago. de 2015

I love this dealership the way handle bussiness and treat you.I wouldn't think of any place else to buy my next car.everyone is friendly. Enjoyable

MAGALI.JAYNES

18 de ago. de 2015

The sales man was very friendly, he explain everything and made me feel comfortable. All the personal has very good customer service. I am very happy with the selection of my car.

LILLIAN.RESNICK

18 de ago. de 2015

I have no complaints about my experience buying a new car. Everyone was helpful and low pressure. We got a good deal and didn't have to deal with long waits.

WELSALEX

18 de ago. de 2015

Round Rock Hyundai provided a hassle-free no pressure shopping experience! I had the pleasure of having Rick Tankersley as my salesman who was extremely helpful and patient with me and my fiance! He was very thorough in showing us the cars that we were considering. I felt very comfortable with how he handled every aspect each time we were at Round Rock Hyundai. I got exactly what I set out to get and within the budget I had set. I couldn't be happier with my new car! Again, I really appreciate Ricks patience and understanding as I made my decision. I don't like being rushed or 'directed' towards making any purchases. I will definitely recommend Rick and Round Rock Hyundai to anyone seeking a new vehicle! Thank You!

DICKBAKER

9 de ago. de 2015

Buying at Round Rock Hyundai was a positive and easy procedure. I cannot add anything else of value except completing this survey was not any fun and a pain in the neck

KENNETH_KUHN_III

5 de ago. de 2015

great overall experience. I would recomend the dealership to others. The staff was very helpfull and quick. I don't have anything else to say but I have to use 25 words.

RYANSELKING

5 de ago. de 2015

I wasn't expecting to walk out with a car that day, my family had stopped by the house while test driving the vehicle to have me test drive it. The Hyundai Accent felt really nice to drive and was easier to drive than any other car I've had to drive (considering they were larger vehicles like a van or truck). The price was affordable and the car was in wonderful condition. It meets my every need and is a wonderful first car, I have to thank Victor for his cooperation the whole time as we took a couple of hours to talk to and deal with.

gypsykendall

3 de ago. de 2015

its annoying getting so many calls to come in. But it turned out to be just what I needed to buy the perfect car from the perfect salesaman.

R. Deni Hood

1 de ago. de 2015

I purchased a Hyundai Elantra for my son., back on May 29, 2015. I have been receiving start up documents, like Sirius XM, Service discount coupons, Certified Preowmed Card (includes roadside assistance card) in the mail for a different car and a different person. I have gotten nothing but the run around from Round Rock Hyundia with this issue. One guy told me that I was being solicited for these services. No one listens and this nightmare has yet to end. I have called four times no success. This is paperwork hell.

EVALINDSEYVANBEEK

30 de jul. de 2015

The experience was surprisingly pleasant. I was a little nervous at first because I had not bought a car in more than 20 yrs, but it was easy.

JVIDRIOS

29 de jul. de 2015

Staff is so friendly and all the time is willing to help and/or provide you with assistanceSales person with good knowledge and professionalismOverall good service

CCALSYN

29 de jul. de 2015

It was pleasant and I felt no pressure. I felt as if I were talking to a friend and treated with respect. all my questions were answered.

TRAKKASURE

29 de jul. de 2015

Nice and friendly. As with all dealerships, it takes time. If I were to purchase another Hyundai in the future, it would be from Chad. My next purchase will be a higher end full electric or plugin hybrid. If Hyundai has one of these in the next 3 years I'll seriously consider it.

TPOOHG5

28 de jul. de 2015

Best car buying experience I have ever had. My salesman Victor was awesome and located a vehicle that had everything I wanted, right down to the beige interior. I will always use Round Rock Hyundai and will refer my friends to them as well.

ALEXIS.YOUNG94

25 de jul. de 2015

They made it possible for me to finance a new car car as my first car. they work with you and make sure you leave with what you wanted.

JOYPASHAN5

25 de jul. de 2015

This was the best buying/leasing experience I have ever been through. Never felt pressured to have buy and the leasing process was fast and painless. James Curtain did a wonderful job helping through the whole experience from picking out the vehicle that best suited me to guiding me through options on whether to purchase or lease.

KRADO69

23 de jul. de 2015

Staff is friendly and no overly pushy. I found the right car in a short time, right price and salesman Asel Bssaeso was great! So happy with my Hyundai Sonata!

BRIEARLY

23 de jul. de 2015

Mr. Rick was such a wonderful help with me and my family! I would definitely recommend him to anyone that is looking for a salesperson to get a new car!

BARBGUSS

22 de jul. de 2015

Have in writing agreed terms and when going into finance it changed and no one seems to care about the problem just cared about getting our signature and down payment

JUDIWEYANT

14 de jul. de 2015

This was the best car buying experience of my life! I will most definitely recommend this dealership and Adel. And, I'm love, love, loving my car!

JDHIGHTS

14 de jul. de 2015

Thanks Anthony for helping us into 2 brand new cars for a trade in out of a car that has been used roughly! This was a nice experience that put confidence into buying cars again. Capitol kia ruined that for me and my wife but Round Rock Hyundai for restoring that confidence! It happened a bit fast but it was better than expected.

IVANOVANARVAEZ

13 de jul. de 2015

My experience at Hyundai was wonderful, James Curtin provided us with great advice. He was professional, experienced, pleasant and helpful.He discussed a numbers of options, gave us new ideas, and took the time to go over all the vehicle features. His customer service skills are impeccable.James made the long day worthwhile and we felt no pressure to make any rush decisions

RHONDA.SCOTT

13 de jul. de 2015

I shopped around and found the best deal here. I looked at Ford and Kia but found the Hyundai Accent met my needs best. What sold me was the 5 year roadside assistance and the warranty.

DROWNINGENTREE

11 de jul. de 2015

From the moment I walked into the dealership I felt welcome and cared for. The friendliness of Yakila and his knowledge of the vehicle helped us to feel comfortable when asking questions and requesting to view other vehicles. When we found the exact model we wanted we were taken on a road test, I was very impressed with how well the route was selected and designed to show off the vehicles abilities while still letting us feel what day to day driving is like. After the road test came the negotiations of price and payment, while a few minor details had to be changed in order to make the deal happen I still felt 100% satisfaction on the terms of the deal. The finance manager and Yakila both worked hard to get my family the best deal possible. After all the paper work was signed we were walked through the guides and every feature in detail. Our phones were set up and the car was detailed perfectly, at least in our eyes, Yakila thought otherwise and had the car takend back for a quick spot cleaning. This definitely impressed me, the papers were signed and we were about to be on our marry way but Yakila wanted it to be perfect. This is the very definition of going the extra mile and is greatly appreciated. My experience with the staff and the entire process couldn't have been any better. 10 out of 10

Georgetown "young" Sun City Resident

10 de jul. de 2015

As always service center in Round Rock was fabulous to work with. My service advisor, "Wil" , Guillermo A is so friendly, and patient with my many questions.

JUSTINBBENNETT

9 de jul. de 2015

Great experience and awesome staff. They had the selection I was looking for and knowledgable staff to help. No high pressure sales just straight forward talk with black and white numbers, no gray areas or gimmicks. Best Hyundai dealership by far!

DTYHURST11

9 de jul. de 2015

Round rock Hyundai itself is great, but I believe there employees are amazing. They were understanding with the fact we had a two year old, that just wanted to run around. Anthony was the one who got us our amazing car, and he went above and beyond for us. If you are looking for a new car, I suggest this dealership!!!!

ANTOINETTE_EASTRIDGE

9 de jul. de 2015

We have been coming to RR Hyundai for many years. We have family that has purchased because of our recommendations. I have to say that the MAIN reason we come back - Mark Cheatem. He is by far one of the best car sales persons we have ever done business with. He lays it on the line, he takes the time to know his customers without being too pushy. He listens and engages with his customers, not just this blank stare into space until we finish talking. He ensures that we get the vehicle we are happy with, not the one he or the dealer wants to sell us. All this and so much more. Mark makes the process of buying a vehicle ALOT less stressful. He is amazing. Marks ability to understand, listen, and care about his customers have made us loyal to Round Rock Hyundai. We will be back! Until next time. Sincerely - Antoinette Eastridge

LAURAN196

8 de jul. de 2015

Was informed of all features and additional prices. Was thoughly helped and salesperson was honest and kind. Loved everything about my experience and new car!

DSTARNES3

8 de jul. de 2015

Chris was extremely knowledgeable, asked questions to determine my needs, and made the whole buying process the easiest car purchase in my 40 years of car buying. I not only got great service but also got a great price without having to haggle. Overall a great experience. I love my 2015 Sonata.

flemmons

7 de jul. de 2015

We have purchased several vehicles from this dealership over the years. We have also purchased parts and services and have never felt we over paid or were underserved. As a woman I feel very comfortable doing business here and have never felt I was treated any differently than a guy. My vehicle has always been fixed the first time and returned to me cleaner than when I brought it in. The sales staff has always been very professional and some of the most low key, no pressure folks I have ever dealt with. You show respect, you get respect.

BLEVINS.VALERIE

7 de jul. de 2015

I went to the dealership knowing what I wanted. The sale was smooth and easy. I am enjoying the car. When I noticed some pin stripes were peeling off Hyundai fixed them right away.

ALLIE.JOANN.STEVENSON

6 de jul. de 2015

This was my first time buying a new car. The staff was friendly and professional and I did not feel pressured to upgrade features or buying things I did not need. James Curtin was great to work with.

CURTISSCHMITT

3 de jul. de 2015

The people were real nice and knowledgeable of there products. They treated me like they really wanted my business, not just another sale. It was a great car buying experience.

Lizgm - Happy!

14 de jun. de 2015

We just purchased a Hyundai Sport SUV from Round Rock Hyundai and we are so happy! The service was excellent!!! The salesman Rudy Gonzales was very professional and very knowledgable in all areas of the SUV we wanted to purchase. He was very patient with us and explained everything. The finance person, Mike was so organized and very efficient. He had everything ready to go. We were out of there in no time. Thank you Rudy and Mike for all of your help and excellent service. Also, Thank you Round Rock Hyundai for such excellent service, great employees and for making us so very happy!

Cady Family

12 de jun. de 2015

Where to begin!!!James Curtin our AWESOME salesman greeted us &we had the best car buying experience ever. We had no intention on doing anything w/our car, just wanted to ask a few questions about turning in our lease .. well we left with a beautiful new 2015 Santa Fe w/everything in it!!! James was a no pressure very attentive salesperson looking out for our every interest, he worked to get us exactly what we wanted. James went above & beyond any sales person had ever with before to be sure we got what we wanted. He was with us through the entire process, start to finish. on a scale of 1-10 I have to rate this one way above ...lets say 100% I must say the entire process even dealing with the other members of Round Rock Hyundai also just as AWESOME !! no matter who we spoke to at what point in our lease everyone was second to none. I very highly recommend Round Rock Hyundai to everyone, and ask for James Curtin...he is the best !!!

Janet

11 de jun. de 2015

I had a good experience at Round Rock Hyundai when I purchased my 2016 Elantra. My salesperson was Victor Quinonez. He is a courteous and friendly person. He worked with me on getting the car and financing that I wanted. Victor made my car buying easy.

Carl

10 de jun. de 2015

This is a spotless dealership. I've never felt pressure to buy. My sales associate (Rick Tankersley) approaches each person as personal challenge. " How can I meet this person's exact - needs " Not , what we want to try and sell them, but what exactly do they really need. Rick does this in a very unassuming way. He simply shoots the bull with you and after a while he's got you figured out and them proceeds to point you in the direction you were subconsciously thinking all along. I've bought 2 cars here and will buy another. It's just that easy. In fact, once I decide on what I want, they take care of all the rest. I come back the next day and all the paperwork is done and the car is ready for pickup. This works best for me since I run a business and don't like to spent too much time at the dealership. This time around I bought one of those Hybrid Electric Sonata's . It's really sweet. It runs great and even though gas got cheaper, I still Love the savings. I also get all my maintenance done there. ( what little there is... these cars just don't break ) They recommend what they think is necessary, but if you don't want it, they don't get all butt hurt. They simply Thank You for your business. You will not be disappointed here. Look for Rick, he's really a neat guy to get to know. Hope this review helps those looking for a GREAT place to do Business !!

Stacey Nelson

28 de may. de 2015

I had a fabulous experience at Round Rock Hyundai. Mike Willaims, Bill Alsbrook, and Adel Bssaeso, did a wonderful job at getting me in and out and teaching me all there is to know about my Sonata. If I could give this shop and their staff ten stars, I without a doubt would. I highly recommend them to anyone looking to buy a new or used car!

AngelaG

20 de may. de 2015

This is the most incompetent RUDEST dealership I have ever worked with in over 40 years of buying cars! The sales people are RUDE and incompetent and the managers are even worse! I was trying to coordinate an out of state purchase and they couldn't even connect with me to confirm the car was still there so I could confirm my travel plans there! After endless hours on hold, daily phone calls and emails without a response for more than 6 WEEKS, they sold the car to someone else! First they gave me 2 different prices, one if financed and another without financing, which I think is illegal. Once I addressed this, they finalized the purchase price, we were good to go. But every time I tried to arrange my trip there, they never confirmed they still had the car and REFUSED to hold it until I got there! They were also the only dealership that will not take a deposit, to avoid this anguish and they also refused to pick me up from the airport, after I'd be paying at least $400 for a one way ticket! Their genius manager's solution was: Call us from the airport right before you buy the ticket and leave and we'll try to hold the car until you arrive. Right, as if I'm buying it at the counter for over $1000 on day of travel?? This is how typically inconsiderate and calloused this dealership is towards their customers, not understanding the need for advance travel plans. I've never interacted with such an unprofessional staff who literally discourage sales. THEY SUUUUCK!!!!!!!!!!!!!!!!! If you're looking to raise your blood pressure, be aggravated, disrespected and ignored while wasting TONS of time, this is the dealership for you.

DanTheHorn

13 de may. de 2015

Bo and Cris B were extremely adaptable to our needs and helped us find just the right vehicle.

cheryl

17 de ene. de 2015

I wanted to buy a car for my mother that lives in another state. I knew the transaction would be tricky but, I was determined. She is a die hard Hyundai Santa Fe fan so, off to Round Rock Hyundai I go. Thanks to James Curtin and Bo, mom will soon be surprised with her new ride!! James is very patient, compassionate and genuinely wants to fulfill your car needs. He even made a few suggestions but, I never felt any pressure. What a pleasant experience!

Mr. Castillo

10 de dic. de 2014

This review specifically addresses the quality and level of service I recently received from the Service department manager, Joe O. After receiving lower quality of service than expected, from a service adviser, (largely due to her method of communication and delivery) it was time to contact, whom I dubbed as "The man in the white shirt". All it took was one email to Joe and a direct phone call was received. Joe called me to address my concerns and offer his services to do whatever it took to please the customer. In this case, pleasing the customer consisted of simply repairing what I paid $680 for, correctly. Nothing more. Nothing less. I'll admit, my situation was what I viewed as an unlikely scenario but was told happens often. Joe was sympathetic to my views as he understands I have not been "in the business" for 25 years. End result: Joe gave me his word and delivered. He was firm, honest and treated me with upmost respect. I am very pleased with his actions and communication efforts. There's a reason he's the manager.

finder

2 de dic. de 2014

at Hyundai Round Rock the salesman were wonderful. I specifically dealt with James Curtin. James was wonderful. in seeking a salesman he was very amenable to my interests and very attentive to my choices management was also very accommodating I highly recommend this this salesman and this location: can't go wrong

Me

20 de feb. de 2014

Though I love my 2012 Elantra, here is a brief description of WORST service experience EVER! Visit 1-Sep. 2013-began hearing knocking under wheel, took in, told they couldnt hear Visit 2-Appx a month later-took back, treated like I was imagining it, then told they had to replace RIGHT wheel bearing (20k miles?) Visit 3-Dec. 2013-back again, same noise, replaced LEFT wheel bearing and told we thought it needed it but had to document it. No apology for inconvenience and treated like I was the pain in the butt problem?? Upon picking up, heard horrendous grinding metal when applying brakes-this was new. Called to report to manager, as I refuse to speak with rep again. Visit 4-Jan. 2014-back again-they dont hear anything. Foreman rides with us, couldnt hear it right then either, as it would come and go. Visit 5-Feb 2014-same noise, cant ignore it any longer. Treated poorly when we returned to drop off car. This time, they replaced the RIGHT wheel bearing AGAIN as well as the right hub. Report states Both front hub bearings coming apart and right front hub GALLED from lack of grease. Yes, its DEFINETLEY in my head, Im imagining these noises and clearly theyve inspected things clearly?? Or perhaps, disregarded complaints for long enough, further damage caused? And now, Feb 2014, after picking up last week, left front squealing and rubbing sounds coming from left wheel, as well as screeching brakes when braking to the left. Super-but I have it recorded on video this time. Visit 6-tomorrow, February 20,2014. I have filed formal complaint with Hyundai corporate-for not only the horrendous service rep (whos name I will respectfully leave out) and the repeated failure to fix the car. Who knows if that will do any good. Bottom line, love the car, would buy another, but do NOT use this department for ANYTHING.

Dileep

23 de ene. de 2014

2 hrs and 41 minutes today to get oil change. Not bringing it here again. They have appt, but they should better be able to manage people who come without appt. Its easy to do it, keep a bay for non appt. I have been bringing my car here for service for 3 yrs, its getting worse on time

Hyundaibuyer

14 de nov. de 2013

I have recently purchased a car from the Round Rock Hyundai dealership. I went in knowing what I wanted and they took me straight to the car. I test drove it and they even went as far as to let me drive it until the following day. I was pleased with the service and they worked around my schedule. They took me to drop of my rental car and bring my plates to my work. They showed exceptional customer service. Everything happened in a timely matter and I owned the car by the end of the next day. It was hassle free and easy. Thank you Round Rock Hyundai!

dianeh

7 de nov. de 2013

I recently bought a car at Round Rock Hyundai, and it was a actually a fun experience. The salesman, James Montalvo, was so kind, full of energy, and to top it off, a great listener. He was very attentive to what I was looking for and did a great job in matching me with the right vehicle. James also navigated for me a price that fit my budget. He was very positive and eager to make buying a car easy and pleasurable. I certainly would recommend Round Rock Hyundai to anyone who is looking to buy a car and when you do, ask for James. He will work very hard to fit you with the right car and right price. and do it with a smile.

Nicole

7 de nov. de 2013

My family had decided to trade the sedan we owned for a compact SUV. After doing our research for weeks and finding the SUV we wanted to get, we went to Hyundai Round Rock. Our salesperson was James, a very polite and helpful man. He showed us the vehicle we were interested in, also took us for a test drive. After returning we settled on trade-in/sales price. What I like about the experience with Hyundai Round Rock - we did not feel pressured in any way to make a decision, like other salesperson who continually will jump on you, just to make that sale. The Hyundai facility in Round Rock has a professional but also relaxed atmosphere. Everyone will greet you and is very polite. It was definitely worth the drive away from home. I also want to express my appreciation for all the workers who stayed beyond their work time as with everything being set and done (everyone knows it's a good minute process to get all the paperwork done), well over an hour and half past business closing time. All I can say is, this was the best experience buying a car, and between my husband and myself we have purchased a lot of cars. I will definitely recommend Hyundai Round Rock to our family and friends!!!

dianeh

6 de nov. de 2013

It has been years since I have purchased a car-new or used. I had heard that Hyundai had a really great warranty and had improved their car quality. So I went to our local Round Rock Hyundai. There I met at the door and as I walked in James Montalvo. I explained to him what I was looking for and not only did he "get" what I was looking for but he helped navigate and secure a price that was right for me and my budget. It was so nice to work with someone that is truly into customer service and satisfaction. This was a great car buying experience and James helped to pull it all together for me. I highly recommend this sales person and dealership. The service department has also been very informative and a great help since my purchase. They treat the customer right.

Rick

31 de oct. de 2013

I recently purchased a 2013 Hyundai Veloster from Round Rock Hyundai and had one of the easiest and pleasant buying experience ever. If you're in the market for a new vehicle please do yourself a favor and go to Round Rock Hyundai and ask to speak to Patsy! Patsy is a super friendly and knowledgeable sales associate, she'll treat you right!

Gladys Mwaniki

30 de oct. de 2013

I never looked forward to buying a car because it's overwhelming and stressful but when I met Charles Inoti at Round Rock dealership, he made me feel at home immediately. His kindness and politiness is exactly what i needed because i hadn't experienced that in any other dealership. Although iwas hesitant at first about Hyundai cars, his great kowledge of the car and even his willingness to make me compare them side by side with Toyota convinced me to go for Hyundai and i've never looked back. Since then i've owned two Sonatas and now i'm enjoying a Genesis. And everytime he has genuinely shown great concern about my car buying. Not once did i feel pressured and his patience makes the whole process great sucess..I would recommend all my friends to go to Round Rock Hyundai and ask for the best salesman! CHARLES INOTI Buyind a car now has become almost like a hobby not the dread i felt before. The new facility is amazing too.

Jonah

29 de oct. de 2013

I have bought 2 cars from Round Rock Hyundai. The first time I was given an exceptional service by one Mr Charles Inoti, a sales man at the dealership. He was courteous, well dressed, and very helpful..He allayed all my fears and anxiety and made me feel very comfortable in my car buying experience. What I like about this man, Charles, is his indepth knowledge about the cars and his patience in dealing with customers. When I needed a second car for my daughter I did not hesitate to go there but Charles was not there. I waited for him and whilst waiting the other sales men and the receptionists made me feel at home. I have referred some people to this dealership and I will continue to that. Round Rock Hyundai is a dealership to deal with.

Dawn E.

28 de oct. de 2013

Previously I purchased a Hyundai Santa Fe from Round Rock Hyundai. I was very impressed with Sales Representative Yakila Hollins because he was personable yet professional. I noticed he was well versed and had a wealth of knowledge on all of the cars that I test drove prior to deciding upon the Santa Fe. I feel I made a good choice because my SUV is not only attractive but reliable; I've NOT had any problems. At this time I'm even more impressed with Hollins because I feel he is genuinely concerned about my car buying experience. In recent standard maintenance visits Hollins always makes time to conference with me regarding the work. Often he, along with desk representatives, thoroughly explains the services. I especially appreciate his client centric approach as I can easily comprehend because he uses layman's terms opposed to "car jargon". If you're searching for a great car salesman who is client focused then I highly recommend Yakila Hollins of Round Rock Hyundai.

Joshua okpara

27 de oct. de 2013

On my first day trying to purchase a car from the round rock Hyundai dealership, I encountered a man by the name of Charles inoti, I was nervous at first but he made me feel so welcomed,he encourage me and made me feel at home.of all the dealership I've been to no partner has made me feel such a way. I'll definitely recommend Charles inoti to my fellow friends. I had a great time. And I'll be coming back.

jaime Derek

24 de oct. de 2013

I recently purchased a 2013 Hyundai sonata from Adel Bssaeso at Round Rock Hyundai, I was apprehensive at first being a women purchasing a car but from the first moment i met Adel i was put at ease. i never once felt pressured and the entire process from test drive to financing was easy and stress free,I love my car and will be purchasing all future vehicles from Adel. Keep up the good work!!

First Time Buyer

24 de oct. de 2013

I am a first time car buyer and was being overwhelmed by the stress of buying car. I met Paul at Round Rock Hyundai on one of my first days out looking....he politely kept up with me through my process but wasn't pushy and didn't make me feel pressured to come buy from him. When I finally decided what car I wanted I knew exactly who I wanted to buy from, keep in mind I had met quite a few car salesman in my short-time of car shopping. I called up Paul and he came up ON HIS DAY OFF! :) And sat with me though the whole processs, which was short and painless, He even went up to see if they could get me a better deal without me having to ask. His kindness and patience was exactly what I needed I would ABSOLUTELY tell anyone who is looking for a car to go to Round Rock Hyundai and ASK FOR PAUL!! :)

Happy Car Buyer!

23 de oct. de 2013

As you will see from the above, I had a great experience at Round Rock Hyundai. My salesman (Erik Martinez) could not have been more helpful, patient and thorough in my car buying process. I bought a 2013 Hyundai Elantra GT, and could not have been happier as I drove away in it! In addition, the others I dealt with were professional, courteous and took the time to see how everything was going. I was blown away by their indoor air conditioned service dept and how spotless it was. Another plus for this dealership is that they not only own the Hyundai dealer, but a Honda and Toyota dealership as well (all side by side) so you can see options in other models that are comparable. Overall, I would highly recommend Round Rock Hyundai to my friends and family. Not to mention the great gas mileage and warranty that comes with the car!

CindyTX

19 de oct. de 2013

This was the best car buying experience we have ever had! Our salesman, Jack Brebaugh II, was friendly, knowledgable and very efficient!

Brian

19 de oct. de 2013

While shopping different makes for a new, mid-sized SUV, I encountered Mark Johnson at Round Rock Hyundai while looking at the Santa Fe Sport. His professionalism, and his ability to actually listen impressed me (I'm a hard sell on that front!). While I decided on a different brand, I was impressed by Hyundai as a whole, and the new, state of the art facility in Round Rock is amazing (you have to see it!). If anyone in the greater Austin area is in the market for a Hyundai, I recommend going to Round Rock Hyundai and ask for Mark Johnson, he will listen to you, and take care of you!

LuvMyHyundai5

11 de oct. de 2013

Buying a car is not something most people look forward to, but I have purchased and/or leased five vehicles now at Round Rock Hyundai and I have always had a very nice and easy experience. Johnny is my sales person, but I have also dealt with several others and service throughout the years. I have and will continue to recommend this dealership to my friends and family!! I wouldn't buy anywhere else. Period.

G Cardenas

9 de oct. de 2013

I needed to buy a new car and I was dreading it. I went to Round Rock Hyundai after going to two less than stellar delerships and what a pleasnt surprise it was. I was greated by James Montalvo even before I entered the building. I told him what kind of car I was interested in and he showed me an accent and an elantra after test driving and agreeing to numbers I purchased the elantra. He made the whole process so easy I could not believe it. To top it off since I bought the car he has called a couple of times making sure everything was going ok. I've never had a car salesman call me after the sale was over. I recommend Round Rock Hyundai and James Montalvo as your sales guy.

Adrienne

9 de oct. de 2013

The facility is brand new and very clean! I was extremely impressed with the knowledge and friendliness of the salesman and finance manager that helped me. It was definitely a very pleasant experience. They even stayed past their closing time by an hour and a half, just to make sure I was satisfied. If you are in the market for a new Hyundai, I would highly recommend them.

buyhyundai

23 de ago. de 2013

Buyer Beware! I m sure the one employee is not the same as everyone at the dealership. but I m sure they get their motivation from management or lack there of. Very unprofessional. I own my a business and buy cars every couple months. I do not write reviews often. This time it is needed. If the dealership is like this employee. Do not ever buy here. If everyone at the dealership is not like him. he needs to be fired!! I v tried more than once to use this dealership and got the same person every time. I m guessing it is a small dealership ,with a small selection and not many employees.

Nita Daye

23 de jul. de 2013

Made an appointment with a sales rep and when i got there he was gone for the dayl Another really nice gentle helped me. But when he showed me there car that I was inquiring about miles listed on the net where off by 100,000 miles! Go figure!

AzeraBuyer

4 de jun. de 2013

I went to the dealership to buy a new Azera. I worked with a great salesman and everything went well. He had to go home early so I was left with another salesperson and that's where it went downhill! First, I was waiting for my paperwork to be completed and was passed by an employee who stared me down. I asked him, "why you frowning" at which point he said, "I ain't frowning, what the xxxx is it to you!" He then stood there and stared at me until I walked away. I found the floor manager, Bo Lusher and explained the situation. He didn't seem surprised, for some reason, but was calm and friendly. I asked him to remove the employee until I finished my transaction. He said fine but 20 minutes later the employee who accosted me returned and sat at the table next to me! The store Manager, Mike Williams, was out of the dealership celebrating his daughter's graduation. When he returned, Bo asked me if I'd like to speak with Mike. It was at that point Bo told me the offending employee's father had just died so I said, "just drop it then". He asked me to talk with him anyway. I went in Mike's office and it was at that point he began blaming the situation on me and stating the other sales person with whom I was working felt uncomfortable working through the transaction and wanted to be replaced. I had to ask for the keys to my car several times before they finally gave them to me. Mike followed me around the dealership several times continually engaging me in aggressive conversations. I then asked him, "Isn't the customer always right?" He said, "No". I said, "I'll just call Hyundai USA and let them deal with the situation, what do you think will happen". He said, "I'll make it go away." I finally got my keys and asked if I could leave my old car there overnight so I could arrange to pick it up later. Bo then stated, "it might be safer if you took it elsewhere".Funny thing is the employee accused me of calling him a name. I then asked the manager to remove the camera evidence of our conversation and review it to see if what I was telling him was, in fact, the truth. He said he would but then said they weren't operational and he wouldn't be able to review the situation!I can't make this kind of thing up, trust me. I can't believe this happened and I would have left without purchasing the car if I hand't had the deal almost completed and they had the new car I wanted. I will say the guys in service I met were professional and their new dealership was impressive. Bo did everything he could to manage a horrible situation and was as helpful as he could be considering the situation. I would never go back there anyway but it was recommended I take my service elsewhere. I certainly hope, if you go there, you NEVER experience this type of treatment. Good Luck!

gdaniel

6 de jun. de 2012

This is our 3rd Hyundai from this dealership and we've always been happy with the sales and service staff. We always get our servicing done at the dealership. Great group of people. Just helpful enough to not make you feel pressured to buy.

ana88

5 de jun. de 2012

Mark was very helpful. The dealership is a bit small for the amount of customers that were there at the time but I thought they did a great job. Paperwork could have been done faster had there been more employees/offices available. I love my new Tucson :)

scott.logiudice

2 de jun. de 2012

This is the 3rd Hyundai I've purchased from Eiji Evans at Round Rock Hyundai.Eiji makes it easy for me to skip the haggling get the bottom line quickly.I'm so glad to have found a salesman that I can trust to help me find a fast and fair deal. While I was recovering at home from red light runner collision, Eiji even offered to drive vehicles to my house to help me evaluate my options.I'm happy to bring Eiji my business for all future purchases.

ntp007

24 de may. de 2012

I highly recommend internet sales to buy a car from this dealership and Eiji Evans made it quick and easy. Eiji got me the car I wanted at the price I can afford. I live 2 hours away from Round Rock Hyundai but I have bought my 3 other cars from Round Rock Toyota and I love this dealership. I have to say Eiji have made this sale very easy for me. I told him what I'm looking for. I drove into town, signed the papers for my car w/ no hidden extra fees. I was so happy when I saw my Tucson limited and I drove off a very happy consumer. Thank you Eiji for finding what I was looking for and more w/in the price range that I wanted. Thank you Jeff for showing me how all the features work. My first SUV w/ all the bells and whistles and I LOVE, LOVE, LOVE it!!!

bkt0822

24 de may. de 2012

I had an appointment with internet specialist, Mark Cheatham, but he was not in at the appointment time. We had to wait for around 15 minutes before someone even helped us. Then, another sales person, Yakila Hollins, helped me. First, I ask him for a 2012 Sonata and he brings up a quote form for 2013 Sonata. Then, after jerking me around for about one and a half hours, I left the dealership WITHOUT A QUOTE for Sonata or a value for my trade-in. I did not even come to test drive. I just came in for a quote and trade-in value. I drove all the way from South Austin to Round rock, only to hear that I cannot get a quote since I was not willing to commit the same day, If a dealer is not willing to give the basic details : base dealer price and trade-in, I am not sure what kind of business practices are these in a car dealership... This is my first new car purchase and I am definitely tired of these sales gimmicks.

heisman34

10 de may. de 2012

Wonderful customer service!!!! I would highly recommend this dealership!!! Everyone was extremely friendly, knowledgeable and I didn't feel like I was a fish in a shark tank like you do at most dealerships! No pressure and I love my new Tucson!

CristenPlummer

14 de abr. de 2012

I have bought two other cars from Round Rock Hyundai in the past and received a mailer about a trade-in offer on a new Hyundai. I contacted them via email and received an email back the same day from Eiji Evans in the internet sales department. I told him I am a very busy single mom and did not have a weekday or weekend to spend hours at the dealership discussing a new car. I had already looked at the Veracruz before when I bought my last Santa Fe and I asked him what I could do to trade in my Santa Fe for a new Veracruz, which is bigger. I explained my current loan balance and payment. We discussed the details back and forth and he gave me all the car's specs and pricing info as well as dealing with my trade-in. All on email! When I was finally comfortable with the pricing, loan rate and trade-in offer, I arranged to test drive the actual car I'd get and Eiji's partner Jeff Green was there to walk me through it. He had my trade-in appraised and got some basic info from me that night and I was out of there in 30 minutes since I had to pick up my daughter. I made an appointment for the next weekend morning to go back to pick up the car. I was able to get there early and Jeff and Eiji had everything ready to go so I was in and out of there in 2 hours. I'm so pleased with the treatment and kindness of Jeff and Eiji and would recommend them and RR Hyundai to anyone who asks me about my fine new car.

jlfrank41

13 de abr. de 2012

Round Rock Hyundai and Jeff Karnes did everything to make it easy for us to make our last purchase! We enjoyed working with them and highly recommend them to anyone.

galandan

10 de mar. de 2012

I had a great experience and satisfaction when I purchased my Hyundai at Round Rock Hyundai. The sales agent was very profetional and very informative about the car, I highly recommend this dealership for their way of doing bussines and treating their customers.

tonyquintana

1 de mar. de 2012

Want to thank everyone at Round Rock Hyundai. We were there late one evening and everyone was willing to help. Jeff's knowledge of the vehicle was excellent, which of course helped us in making our decision. Thank you Jeff Karnes.Tony and Samaris Quintana

vloera

29 de feb. de 2012

Very personable people at this dealer. They made the experience of buying a new car as painless as possible. Very honest people and I would recommend them to anyone.

jrichardson13

19 de feb. de 2012

This past week I called the main number. I had questions regarding my vehicle, and asked if I could speak to someone in the service department. The lady operator transferred me to a gentle name kqendall Owens. He immediately put me on hold without asking me if I would like to be placed on hold. I was hold for such a long time....I hung-up. I think he forgot that I was on hold. I did not call back, I ended up contacted another dealer. For the future, some people do not like to be placed on hold, (i am one who does not) especially when I am not asked. Please advise your people to be more considerate of the customer when transferring and placing them on hold. I will not contact your location again.Thank you Jeff Richardson

DSutton

14 de feb. de 2012

My experience at Round Rock Hyundai was superb. It was the second Hyundai dealership I visited, and they far exceeded the first place I visited. Eiji and Robert took excellent care of me, and made me feel like they were on my side, supporting me through the entire car buying experience. If you are looking for a dealership that will treat you right, go to Round Rock Hyundai and ask for Eiji and Robert. They are the best!

pete boulette

9 de feb. de 2012

Eiji and Brian are the best. The whole dealership was great and supportive to me and my wife. The Manager gave me his cell phone number with a handshake and statement that if any of his employees did not treat us right to call him 24/7. What a fine dealership

scmitchell12511

8 de feb. de 2012

Excellent rapport with consumer. Friendly and accommodating. Knowledge of automobiles was excellent and follow through was great. Made me want to continue my relationship with the dealership.

grandall50

8 de feb. de 2012

The Service Advisor Kendall Owens was rude and unprofessional. It seems as if he did not know what correct information to explain to me. When I asked him if he knew about cars, he was rude and unprofessional.

jmarshman

2 de feb. de 2012

I have experienced excellent business relationship with Hyundai Round Rock Dealership since 2008.Every member of their team from sales, finance and vehicle servicing have treated me with the upmost positive help, advice and courtesy. Buying, trading in and regular vehicle maintenance service has been simple, honest and completely hassle free. Their quality of work, friendliness, customer service, prices and overall experience is second to none! Any will have to go a long way to find another car dealership to beat this Hyundai Round Rock Team.They are a credit to the Hyundai manufacturer and with its extended warranty and support.Very well - keep it up.

keystonelonestar

26 de dic. de 2011

Eiji found the car I wanted on a timely basis and got me good pricing (including handlinf my trade-in). I couldn't have received better service.

dwellis

22 de dic. de 2011

I received a quote from Eiji for a 2012 Santa Fe that appeared to be pretty good. We were still determined to locate a used one to save some money but found them to be pretty expensive. We climbed in and out of several models, Tucson and Santa Fe, and just about every year from 2008 to 2012. We noted that the leg-room in the 2010 Santa Fe was different than the 2012 so we went to visit the dealer to try on a newer one. While we were sitting in a 2012 Santa Fe Jeff Karnes offered to take us for a test drive, we advised we were looking at buying a 2011 or older. Long story short... Jeff had a Dealer Loaner, 2011 Santa Fe Limited that was configured just the way we wanted it. We bought it about 60 days before we planned to buy because the car and the price were right.I have a background in Auto Finance and my instincts are definitely defensive when I walk into a dealership because I've dealt with tons of Auto Salespeople over the years. These guys (Jeff, Eiji and David) were very friendly and very easy-going to deal with. I never felt like I could not walk away and they were up front and honest with every question I asked.

paul-thomas

21 de dic. de 2011

This is the second time i have bought a Genesis from Eiji and RoundRock Hyundai. I've always had a great sales experience and there customer service is by far the best in Central Texas! Thank You soo much Im LOVIN my New 2012 its was well worth driving down from Killeen too get what i wanted

aslstu

20 de dic. de 2011

Even though I am 37 years old, this was my very first car buying experience. I was nervous going into it, but I quickly relaxed when I contacted Round Rock Hyundai. Not only was it not painful, the entire experience was wonderful and exciting! This had everything to do with Eiji, one of the associates at that site. From the beginning I never felt pressured, and he talked to me like a person, not a paycheck. I got a great deal on the EXACT Elantra that I wanted, and I truly feel that Eiji did everything he could to save me money. You cannot go wrong with Eiji Evans.

Coughenour

19 de dic. de 2011

I went to the dealer because we had bought a car there last year, and both the car and dealership performed well. Mr. Evans understood exactly what I was looking for, and delivered the car I wanted, on the terms I wanted. I was driving home in my new car in just a few hours.After the sale, Mr. Evans has cheerfully helped me on a couple of issues.

spark641

19 de dic. de 2011

It was very great experience for me to buy new car from this dealer. Sales person didn't give me any burden, but he was skilful enough for explaining on my all questions.

sansutero

6 de dic. de 2011

This is our first Hyundai and I have to say, from start to finish, this was by far the most enjoyable experience we have had buying a car. Eiji was awesome, he answered all our questions, showed us the in's and out's of our Tucson and even took it upon himself to be sure everything was done right when it came to financing. Round Rock Hyundai is definitely a place I would refer friends and family too as well as becoming a repeat customer. Everyone was friendly and courteous, add that to great pricing and wonderful customer service -- slam dunk!

onewing

26 de nov. de 2011

With all the love for Eiji, I thought my sales rep, Brian, needed some kind words, too! The entire experience went so smoothly that without any pressure at all, I decided I was ready to buy two days after I started searching instead of the two weeks that I was expecting to spend. And the difference in attitude between Brian and the guys at Southpoint is STARK! I turned down Southpoint's last-ditch $500 drop in price in order to work with Brian. Ok, well, there were other reasons, but I like saying that the service at RR was worth $500 to me. Do your research and let these guys work with you. They very quickly realized how I wanted to work and made it very painless.

Reviewer1962

22 de nov. de 2011

I went in to look at the new Santa Fes. Eiji was very helpful and friendly--described the differences in the trim levels, walked me through the pros and cons of trading in at different mileages, and showed me other options. We drove a couple of different cars and he showed me all of the Santa Fes in stock. The dealership is very low key--I never felt pressured. They gave me a fair deal on my trade in (according to my prior research on the internet) and negotiated a good price on the new car without hassle. I will definitely go here again for my next new car. Worth the drive.

Lawclarke

14 de nov. de 2011

Eiji was wonderful to work with. He was able to get me the vehicle I wanted at the price I wanted to pay. He even showed my daughter and son-in-law a few cars. He was very friendly and knowledgeable. Eiji was a joy to work with.

john joines

13 de nov. de 2011

Mr. Eiji Evans made this the easiest, least pressured, and most enjoyable car purchase we have made in our 48 years of buying vehicles. He is incredibly professional, knowledgeable, and personable; therefore, we felt confident about the information that he provided us regarding the Hyundai products. John, my husband, said that he felt the product quality and the price were without comparison in the current marketplace. He was the original shopper in this buying experience and I reluctantly agreed to go to look. After the test drive and the negotiation period, I was as excited as my husband about our choice.

lydiap

10 de nov. de 2011

Of all the times I bought new cars thru out my life, Eiji Evans was the best salesperson I ever had. When I need to go to buy a new car, its usually the dealing with a salesperson that I often experience some unpleasantness. Whether its price haggling or trying to sell some extras or the pushing to get the deal done. Did not have this in Round Rock Hyundai, Eiji was very pleasant and professional and did get all the things my wife wanted in her car for a reasonable price!

korvesem

10 de nov. de 2011

My salesperson, Eiji Evans, was very friendly and helpful. He responded in a very timely manner to all my email questions. I've had the car for about six weeks now and have been very pleased with my purchase.

WHerrington

2 de nov. de 2011

Eiji Evans and Round Rock Hyundai are simply the best new car purchase experience I have ever had. I am a Sales Manager for a living with a large computer company and understand what customer service and dependability means. I was actually on my way to Houston to purchase a Hyundai Tuscon, because I thought I was getting the best price. I decided to call Round Rock Hyundai to see what they could do, and quickly learned from Eiji that I was actually about to pay much more for the Tuscon in Houston. I immediately turned the car around drove to Round Rock Hyundai, and we had the deal closed in a few hours. Eiji's professionalism and non-nonsense approach was so refreshing, and made my entire experience fantastic. He was very detailed in his explanations of all the great features of the car, but it felt more like I was talking to someone I had known my whole life. If you are looking for a new car, the Hyundai Tuscon has exceeded our expectations in every way. If you are looking for a Car Dealership and Salesperson to make your experience flawless... I absolutely recommend Round Rock Hyundai and Eiji Evans!

MrsWB

1 de nov. de 2011

My experience at Round Rock Hyundai was above and beyond excellent. This was my first time buying a car - so I was warned by friends and family to beware of all car salesmen - but Aaron Hargrove was professional and honest about everything. They did not have the exact Genesis Coupe that I wanted (there were only 5 black Genesis Coupes in the state of Texas) so they worked hard to get the exact car I wanted within two days. Jason, the finance manager, also worked with me and showed me all of my options. He even gave me recommendations on which insurance policies I should look into(i.e. GAP). I really felt like royalty when I picked up my new car - everyone at the dealership asked me if I was excited about my new Genesis Coupe. Aaron even took the time to show me all the features of my car again and even helped me set up the Bluetooth on my phone so I can talk hands-free in my car! My entire experience was easy and hassle-free - Aaron made sure to go through all the information with me and highlighted all the important info I needed to remember. I absolutely love my new car. I would recommended Round Rock Hyundai to all my friends and family - they have earned a Hyundai customer for life!

jzk06a

27 de oct. de 2011

This was my first car buying experience so I was a little nervous about making my largest purchase thus far in my life. I was looking for a new car with a great mpg rating as well as a good safety rating. I did lots of research online so that I would be well informed to make my first car purchase. I was referred to the Round Rock Hyundai dealership by my fiance who lives in Austin. Her dad and sister both bought their new Hyundai vehicles from Jeff Karnes, and they both had very enjoyable experiences and highly recommended Jeff. So I decided to meet Jeff to test drive one of the new Elantras. Jeff was not pushy whatsoever about selling me a new car, but rather just told me a little about the car. Since I lived in San Antonio, I was going to check out some of the dealerships in my area first. I contacted a few dealerships, asked about availability, prices and such. However, at that time, I felt like I was not in a place where I could fully commit to buying a car, and Jeff was very understanding. He kept in contact and worked with me for a few months until I felt comfortable and ready. I shopped around for the best price for the exact car I wanted down to the color and optional package. Jeff and the Round Rock dealership agreed to match the best price. Jeff worked hard to find me the perfect car for me and he was never pressuring me to purchase a new car. He allowed me to make the purchase in my own time. I thank Jeff and the entire Round Rock Hyundai dealership for a very enjoyable first car-buying experience.

sylviajordan

17 de oct. de 2011

I cannot say enough great things about Eiji Evans. We live in Hawaii and were flying into Austin to purchase a car for our daughter who goes to UT. We had 3 days in Austin and could not afford to have anything go wrong. From the moment I talked to Eiji it seemed like he really took a personal interest in coming through for us - he kept me informed as to what cars were coming in and searched high and low for the car, color and options we wanted. Elantra's move fast. We would have been devastated to travel thousands of miles and not get to witness our lovely daughter driving away in her new car. Eiji treated all of us with respect and a kind mannerism that really impressed all of us- my parents were with us as it was a gift from them. Eiji had all the paperwork in order, we worked out a great price all over email and phone calls and there wasn't a single glitch. He took time with my daughter to go over all components of the vehicle and made sure to let us know that Round Rock would be there to help her with any issues or maintenance. Eiji has been the most professional, sincere and organized salesperson I have ever worked with and I highly recommend asking for him and choosing Round Rock for your purchase. This might sound ridiculous but we feel like we have a new friend in Austin - Now how many people can say that about their car salesman? He is a true professional.

rosignolr

17 de oct. de 2011

Buying cars is not usually a good experience. My wife and I both bought new Sonata Hybrids from EIJI and it was a most pleasant experience. He made the transactions hassle free and we got the deal we expected. I you vistit Round Rock Hyundai ask for EIJI and you will problbly leave with a new car. These two new ones make our total of lHyundais owned to five and the last three have come from Round Rock. Give EIJI an opportunity to work with you and I think you will be pleasantly suprised. Ron

LHerri

7 de oct. de 2011

Absolutely the best buying experience I've ever had, bar noneNo changes between what Eiji discussed and signing the paperwork with Robert.I could not believe how easy the whole process went.I highly recommend Eiji and cannot say enough positive things about him.Thank you Eiji for your help and honesty.Les H.

yvettefinley

6 de oct. de 2011

Jeff was awesome to work with! I purchased a 2012 Hyundai Sonata thru Jeff and had a great buying experience! Jeff was very PROFESSIONAL, COURTEOUS and THOROUGH. He wasn't the standard "car salesman" most people encounter when trying to purchase a car. I've heard stories about sales reps harrassing their "potential" customers/buyers in hopes of making a sale. Jeff on the other hand was the total opposite! He followed thru on his promises and worked with my husband and I to help me get the car I wanted! After purchasing my car, Jeff stayed after work to review the details of my car and help set up some of my features! His wonderful personality made me feel more like a friend than a customer. Thank you again for your wonderful service Jeff! Keep up the great work! If I have any family or friends shopping for a car, I will send them your way!Yvette and Del

esosa1981

6 de oct. de 2011

First off let me say that I had a great experience at RR Hyundai. This is the first new vehicle I have ever purchased so I was at first weary of having to deal with the stereotypical car salesperson, but after hearing some positive reviews for this place I thought I would give it a try. My salesperson Eiji, was very knowledgeable and not pushy whatsoever. We test drove the fully loaded Veloster, and I dug the car but wasn't sure if all the bells and whistles were for me. I thought Eiji might got into a spiel and try to sell me on all the extras but he was just the opposite and wanted me to make sure I had a car I wanted and not a car they had to sell. I ended up getting a Veloster with just the style package and am very satisfied. From the sales floor to the financial staff you will have a friendly and welcoming experience at RR Hyundai.

Sharonanj

5 de oct. de 2011

I found this dealer thru USAA's auto buyer service. I sent an Internet inquiry about the Sonata and I received a follow up phone call shortly thereafter. Eiji Evans was extremely helpful in getting the exact car I was looking for. The experience was positive because the product is great and the customer service outstanding!!

p51douglas

5 de oct. de 2011

I had researched the model I wanted and made multiple inquiries into the inventory, price, features, and availability with various Hyundai dealerships in area. After 2 months I was in a position to purchase. Checking online inventory, Round Rock Hyundai didnt seem to have what I was looking for listed but I decided I needed to check it out in person anyway. Very good decision!They had the model and trim I desired and had some extra features with it that I hadnt looked for. Negotiations were very smooth, professional and the staff were up-front with me about everything. They also accomodated my disability very well. Overall this experience was beyond awesome and I was extremely pleased.

garywilhelm

27 de sep. de 2011

Went to several dealers. Nice guys but didn't have the vehicle I really wanted. Eiji had already responded via internet with the best price but was a bit of a drive for us. We decided to make the drive. Eiji was more than accommodating. He was very knowledgeable about the Sonata and helped us to realize the awesomeness of the vehicle. The colors were exactly what we wanted and the price was the lowest of 3 other Sonata's we were considering. Really cool to drive away in the car you really want!! Also would like to mention Robert Graham the Finance Mgr. worked the best interest rate and was incredibly fast and accurate with the could be lengthy paperwork process. He also kept his word on a after the deal Ibex int./ext treatment and gave us a great price. We were a bit after business hours to pick up the vehicle and he made it possible to drive it home --now-- anyway. I would say these guys are creating a new reputation when it comes to buying that new car experience. Thanks Guys!!Gary W.

mlacoss

27 de sep. de 2011

Eiji is very friendly, efficient, and professional. Also, he is very communicative, giving me regular feedback via phone and e-mail. I am very happy with my experience at Round Rock Hyundai and would recommend Eiji and the dealer to others.

newcar254

27 de sep. de 2011

The customer service was great. The SalePerson was very attentive and was able to answer questions that we had on the new vehicle that we purchased. The Salesperson gave it his best to get us a good rate. The one thing I do recommend is that that the dealership have courteous drinks. I did appreciate the children's area since we had one of our kids with us. Thank you.

celina664

26 de sep. de 2011

Very good price for the value. Friendly and detail salesman. Loved the experiece, it was very enjoyable, unlike my other purchases from other delears. Everyone was very friendly and helpful. My sales person went over all the feaures of the car so I would know how things operated.

TheresaMireles

25 de sep. de 2011

Professional, Honest, Willing to go the extra mile for the customer. I highly recommend this dealership for their knowledge as well as their professionalism in treating me like "Family" and not another number. Ask for Donnie! He is smart, honest, reliable and will not burden you with phone calls or email--it's a straight shooter and reminds me of someone out of a Western movie! He's the best salesman there! Ask for James when you're talking about finance. He is terrific and will go the extra mile to get you the rate you need, even with my previous credit history they treated me with respect and worked hard to get me the payment plan I needed. I believe in this dealership and know you will have the same experience!

harmony619

25 de sep. de 2011

My husband and I were considering purchasing a Sonata, and stopped by the dealership for an initial visit to start our search. Glenn greeted us, was very knowledgeable and helpful, and didn't push us to purchase that day, as I expected from previous experiences with car dealers. When we were ready, Glenn was with another customer, and referred us to Jeff, as he thought Jeff would be a good fit for us...that was appreciated. Jeff was professional, yet friendly and down to earth, not pushy, was patient and answered all questions to our satisfaction. We negotiated about the trade-in and a bit regarding sales price, and were able to arrive at terms acceptable to all of us. We quite happily were able to leave that day with our new car. Jeff has followed up with us regarding different matters, and has made sure to answer all questions. When Jeff was not available, Glenn took right over, and made sure our needs were met. Pete and I would highly recommend both these gentlemen, and Round Rock Hyundai.Pete and Dianne

gillycat

22 de sep. de 2011

I could not have had a more pleasant experience. Everyone I worked with was courteous, truthful, straight forward, and gracious. A wonderful group of individuals to work with and I can't thank them enough for such a smooth, efficient and pleasant experience.

sgunn96

21 de sep. de 2011

Buying a car is an anxiety-producing experience for me, especially since I keep my cars a long time, take good care of them, and only buy about once every 10 years. Eiji Evans made it easy. He worked with me to purchase my second Elantra, and I recommend him highly.

Mrmusic

20 de sep. de 2011

I enjoyed the friendly experience and would recommend Eiji to my friends fro a good deal and good customer experience.Thanks for the quick service in getting exactly what I wanted

gunnzo

11 de sep. de 2011

Round Rock Hyundai was the third Hyundai dealer I visited, and it was head and shoulders above the other two dealers. I worked extensively with Eiji Evans and he couldn't have been nicer or more competent in representing Hyundai vehicles. Overall, we found every Round Rock Hyundai employee to be friendly, polite, and eager to help. Our experience with their finance and insurance person, Robert Graham, was the shortest and most pleasant experience I have ever had with an F&I person. He was friendly, courteous, honest, and very professional. Eiji really went to work for us and got us the car we wanted. He made sure the delivery process went quickly and smoothly. I have purchased well over 25 new cars in my life, from Chevies to Dodges and Chryslers, to Nissans, BMWs, Infinitis, and Lexus's, and Round Rock Hyundai was an absolute delight to deal with.

Bpaharris

11 de sep. de 2011

Great experience with dealership and mynsalesman Eigi Evans!Transaction from buying to financing was quick and easy.Will recommend it to all of my friends. They were busy but still made me feel like i was the most important customer.

bmoore8593

10 de sep. de 2011

I did my reseach online and got great assistance from Eiji right from the start. He helped me figure out financing options, the best match of vehicle, and what options to consider. He was very friendly, as was all the staff - from the finance team to the receptionist. I had a wonderful experience and feel very good about my purchase.

jameshope

6 de sep. de 2011

Bought a 2012 Hyundai Genesis Sedan on 3 Sept 12 from this dealership. Contacted Mark Cheatham by email. Work trade and quote on phone. Drove 244 miles to finalize transaction and take delivery of vehicle. Buying experience was excellent. Mr. James Barnett (Lead Business Manager) was thorough going over all Options and Financing without any pressure to buy additional coverage. Mr Mark Cheatham (Internet Sales) was outstanding. He was very helpful and honest throughout. He spent close to an hour going over all of the vehicle's functionality. Even assisted us in pairing our IPhones! Truly a 5 (great) experience!

Dennis Klenz

17 de ago. de 2011

This was our second purchase at Round Rock Hyandai.We were impressed with the ease of the deal and professionalism of the staff 4 years ago. The vehicle we bought then has been great and going back to RR Hyundai was a no brainer. The dealership has good prices, good service, and friendly personnel. Eiji Evans, our sales rep, is wonderful to work with! He is very knowledgeable, professional, and personable -- totally engaged in making your auto buying experience pleasant; I highly recommend him. We will definitely work with them Eiji Evans again

Elitwin1

17 de ago. de 2011

I was very impressed the quick respond I received from Eiji Evans after submitting quote over the internet. I had submitted several quotes viva internet and not making any progress with other car dealers. The purchase of my Hyundai Elantra touring 2011 was very smooth process. I loved the idea we were able to work out all detail viva internet or phone. The times I did have come into the dealer ship Eiji Evans worked around my work schedule .I discuss with Eiji what car I was interested in, he made sure the car was brought in to Round Rock dealer. I highly recommend him.

TomMacMorran

12 de ago. de 2011

Mr. Evans was very helpful in assisting me to get the model I wanted accessorized reasonably close to what I wanted. He was patient and understanding in negotiations and at all times I felt that he was respecting my goals and doing a professional job of balancing my desires and needs with those of his employer. He maintained good communications throughout the process and provided me a very thorough briefing before I left the dealership. I will with pleasure recommend him and Round Rock Hyundai to anyone considering a new Hyundai.

bevo65

10 de ago. de 2011

Eiji Evans was our sales person and he was chosen by us based on a previous visit when our car was being serviced. He went out of his way to greet us at that time & we remembered it. We had decided to buy 2 new Hyundai's and wanted Eiji to be our sales person. He did not disappoint as he was incredibly patient and informative. We never felt rush and he gave us plenty of latitude to make our minds up without pressuring us. We highly recommend him!

dpolasek

28 de jul. de 2011

Eiji was great! Contacted me after an internet quote and left his call back info. When I called back, he provided all the information I wanted and was not pushy about trying to get me to come in right away. A couple of days later, we tentatively set up an appointment, not only to look at the Elantra and Sonata, but told him I also wanted to see the Honda Civic, CR-V, Toyata RAV-4, and Camry... he said no problem. While visiting all these models on the adjacent lots when the temp was 104 degrees, Eiji patiently answered my questions and pointed out things I hadn't thought to ask. After sitting behind the wheel of the stationary vehicles, I was able to rule out the ones I wasn't interested in test driving... only the Elantra and Sonata made the list. During the test drive of both of these vehicles, it was apparent to me it had to be the Sonata... this was my decision, Eiji didn't push me toward the more expensive car. During the test drive, I felt he was a friend, someone I had known a long time, not just a salesman trying to get his next sale. So now I knew what vehicle I wanted, just needed some help on deciding the color. Not only Eiji, but also some of his team members pointed me to the Silver Blue Iridescent Pearl, which I love! And knowing I could have leather seats on the GLS versus having to 'upgrade' to the more expensive model that had options I wasn't interested in, really helped seal the deal. Eiji must have spent at least 3 hours with me that hot Friday afternoon and I felt he was really went out of his way to provide great customer service. His dealership is 20 miles from my house, but after working with him, I knew RR Hyundai would take good care of me and my new Sonata. I also David Vinson and the Finance gentleman, sorry, don't remember name, who helped me complete the deal who were both very good and pleasant to work with. Also, Julianna in the Accessories dept was outstanding and very helpful.I don't buy cars very often it's been 16 years since I bought my last one, and I had been dreading the 'haggle' game. Eiji proved to me that buying a new car could be a pleasant experience and now I only wish I had done it sooner. Thanks to Eiji and the rest of his team members I worked with for making my Sonata purchase I pleasant one. I would recommend RR Hyundai, especially to Eiji, to anyone interested in knowing more about Hyundai vehicles.

Charles MacKay

22 de jul. de 2011

Of all of the new cars that I have purchsed through the years, this was far and away the best experience that I have had. Mr. Evans bent over backward to make sure that he did everything he could to accomodate me. He is a true professional and a fantastic salesperson.

emonhollen

21 de jul. de 2011

Absolutely outstanding experience! Donnie Arnold immediately greeted us and was very pleasant and professional. I have bought several cars in the past and I have never been treated with such professional and courtesy. This was not the typical "car buying" experience. I was left with the impression that Donnie wanted to help me more than just sell me a car. He was very knowledgable and answered all of my questions with ease. I have great confidence in this dealership and in Donnie. I just bought my car yesterday and I have already referred someone to him! Thank you for such a pleasant experience! Erin Monhollen

lmrice

16 de jul. de 2011

This was our second purchase at Round Rock Hyandai within the last year. The dealership has good prices, good service, and friendly personnel. Eiji Evans, our sales rep, is wonderful to work with! He is very knowledgeable, professional, and personable -- totally engaged in making your auto buying experience pleasant; I highly recommend him. We will definitely work with them Eiji Evans again in the future! Linda-Marie & Lee Roy Rice

alanyost

14 de jul. de 2011

I went on Thursday after work to see what Elantras were available. Eiji greated me. Unfortunately, all the limiteds were sold, but he let me sit in his own car. He then checked to see what limiteds were on the way. The next day, I brought my wife over at lunchtime to see his limited with the thought of putting down a deposit. Eiji said hello and asked us to wait one minute. He then drove around the corner with one that had just come off the truck. We bought it! Then, the sales manager was nice enough to stop by my house Saturday to pickup a check and the spare key and title for our trade-in. Saved me a trip.

simkwanghoon

13 de jul. de 2011

The dealer that I work with is very friendly and kind, also he is honorist and let me know what the options are.... etc.This is second car that I bought from this dealer, I like them.

Steve Brown

12 de jul. de 2011

Eiji Evans made my new car buying practically painless. I told him what I wanted, he worked with me, and went the extra mile to get a vehicle for me. Very pleased with the experience.

Bellfam

29 de mar. de 2011

We decided to look for a new car last Friday, March 25th. It was clearly the Hyundai dealership in Round Rock that scored the highest points with us, not only for the outstanding Santa Fe model but also for the personable, professional and knowledgable sales people. We returned Monday evening, March 28th with a desire to purchase a new Santa Fe Limited. Each of the employees that we worked with last evening went over and above what is typically a sales experience at a car dealership. Paul put everything else on hold and helped us with the transaction as well as our trade-in. Mark continued to complete the transaction and stayed very late to make sure we understood the many features of our new car. Robert graham made the paperwork painless and was very helpful in many ways. His assistant,james also was pleasant and thorough. When we first arrived, Bo made a special effort to meet and greet us and assurred us that we would be well taken care of that evening. The entire team was exceptional and I have already spoken well of them at work today. Hopefully, more customers will come your way due to our referrals.Sincerely,Laura and Jim Bell

ewellam

12 de dic. de 2010

Mark was absolutely wonderful. He made sure I was comfortable with every step of the process, and helped me get a brand new car that I absolutly love. I couldn't be happier! I will be sure to reccomend Mark and the rest of the team at Round Rock Hyundai to all of my friends who may be looking to buy a new car. Thanks again!

GorJBrowning9849

11 de dic. de 2010

I really enjoyed buying my car from Mark. He was friendly, knowledgeable, straightforward, and honest. He took time to test drive 2 models with me and answered every question I asked. When I took delivery, he helped me move stuff to my new car and then showed me a number of things about buttons on the dashboard. He evenhelped me pre-set some selections on the radio and on XM. He apologized that the preparation department had not filled the gas tank and promised to fill it the next time I came in, which he did.I certainly will recommend Mark and Round Rock Hyundai to friends in the market for a car.

wambuiflo

10 de dic. de 2010

I had gone in hoping to get a reasonably good used car. Charles convinced me it would be beneficial for me to get a new car instead. Big rebate and excellent benefits and warranty and service is great.I test drove the car and it runs great and it is cute too.

bookout002

27 de nov. de 2010

The whole dealership was very professional, very helpful, and knowledgeable,no matter what department that i was dealing with. This was one of the best experiences i have ever had buying a vehicle. This dealership was exceptional in customer service, and i will recommend this dealership team to anyone.

cgalindo84

23 de nov. de 2010

Awesome dealership to work with. Adel was/is a no BS sales representative that made things happen. I will definitely refer family and friends to Hyundai. I really like my new Hyundai Tucson Limited edition and I now look forward to commuting to work everyday because of my reliable luxury car.

teddycarter

23 de nov. de 2010

We did not intend to buy a vehicle, only to test drive. But Adel and his folks gave us such a great deal we couldn't pass it up! They were nothing but fantastic and I am truly grateful for the honest, hard work that they do. I will definitely be recommending them to my friends and family! Thanks so much!

mdoblake

7 de nov. de 2010

Our salesman Sam Stipe was fantastic throughout the entire purchase process. He was extremely considerate and was able to find us exactly what we needed. He and Nicole went the extra mile to explain the Navigation system of our new car and they, along with Robert Graham, stayed late in the evening to go over everything with us. They made sure we drove off safely and happy. We met the next day to finalize the deal and met Jason Laguna, who was also extremely devoted to making our Hyundai purchase as positive as possible. "Hats off" to Sam, Nicole, Robert, and Jason for making the our purchase with Hyundai great. We definitely will recommend this dealership to our friends and family.Doug and Lori Blake (recent Hyundai Tuscan owners)

letaadkins

7 de nov. de 2010

I hadn't purchased a new car in over twelve years, but it was time to go to a dealership.I was fortunate to be greeted by Nicole Bssaeso, and she made it easy to see the new 2011 Hyundai Sonata was for me. She was very informative and patient throughout the buying process and help me get a great deal on the hottest car on the planet! Jason Laguna worked magic with the pricing and financing,many thanks to him also. I would recommend Round Rock Hyundai to everyone! Don't hesitate to go there!

Gary515

20 de oct. de 2010

My experience with Round Rock Hyundai was extremely positive. Everyone was polite, knowledgeable and helpful. I have never been so happy with the car that I am driving now, the 2010 Genesis. People stop me everywhere and ask me about the car. It is as quiet and luxurious as it is sporty and fun to drive. Thank you Mark Cheatham and Round Rock Hyundai for making what can be an intimidating task of purchasing a new car easy and fun.

jamiesgro

19 de oct. de 2010

I started looking at vehicles on a Monday and purchased a new car from Mark Cheatham by Thursday. By far, this was the best car buying experience I've ever had. There was no pressure, no games, just helpfulness. I felt like Mark gave me honest answers to my questions and he gave offered applicable recommendations. I recommend and would buy from Mark again! The closing was also easier than any of my previous purchasing experiences. Even associates who passed me in the lobby were genuinely friendly with me despite knowing I was working with someone already who would be getting my sale. It's refreshing to be in a car dealership and not have to feel like you have to keep your guard up!

covehouse

19 de oct. de 2010

I was very suprised by the courtesy and friendliness displayed by the salesmen. They were very knowledgeable of the vehicle I bought. I did a little research before shopping, and found their prices to be very fair. I would recommend this dealership and salesmen to anyone.

jlindsy

1 de sep. de 2010

Im not usually big on writing reviews, but I was so impressed with my experience that I feel like I should share it. I have been doing research on buying a new car for about two months. I had no idea what kind of car I wanted but I read about EVERYTHING. I read about car salesmen and dealerships and how dishonest they can be. I researched pricing and financing on every site you can think of. Needless to say I was prepared for the worst. Because of my research, I began to deal with all sales over the internet. I found it easier to work with pricing upfront rather than in the stressful atmosphere of the dealership. Bo Lusher in internet sales was the opposite of everything I heard about car salesmen. He was helpful, honest, and not pushy what-so-ever. After visiting eight dealerships it was so refreshing to find such a real person that I knew I would purchase a car from him! In addition to Bo, the finance man James was also very helpful. Overall, my experience was great. I love my car and I feel pretty lucky.

sona2011

26 de ago. de 2010

My wife and I just bought a new Sonata from the Round Rock Hyundai dealership and for both of us it was a great experience. Our sales representative Adel Bssaeso presented all the facts about the vehicle, answered all our questions to the fullest and focused on our needs. We had researched already a great price, when we walk into the dealership, but Adel was still able to offer us an even better price. The paperwork was straight forward and without any surprises. We were informed about further offers and options, but instead of being pressured into another purchase, we received the material to review at home. During the following walk-through of the vehicle Adel personally verified a full gas tank and showed us our spotless car. He explained every detail of the interior and even helped to configured the hands-free Bluetooth connection for our cell phone. We can highly recommend Mr. Adel Bssaeso to anybody, as well as the Round Rock Hyundai dealership. My wife and I are looking forward to enjoy our new Hyundai Sonata and hope it will be as pleasant as our buying experience.

jonahgat

26 de ago. de 2010

I visited Round Rock Hyundai for a new car for my daughter who had graduated and licensed as Registered Nurse (RN). She was offered a job but just before she started a driver colided with her parked car. The car was totalled and you can imagine her frustration. Someone referred us to Round Rock Hyundai and we met a freindly and couteous saleman by name Charles Inoti. He gave us the best customer service I have ever received. He answered to our satisfaction every question that we asked and gave us very useful information we did not even know about the purchase. Before the end of business that day my daughter drove home a brand new Hyundai Elantra. Round Rock Hyundai is a dealership to do business with. Keep up the good work.

brcervera

18 de ago. de 2010

My husband and I needed a vehicle with more load space and it was my turn to drive one. I loved my Lexus ES300 and didn't think I'd come close to liking another vehicle as well. The sales associate, Paul Clevlen, was patient with me as we drove a Tucson and then a Santa Fe. The Santa Fe surprised me. It lacked some things my Lexus had but it did have other features my Lexus didn't have. I went home and did some online research and also investigated financing from my credit union. When I returned to the dealership, Paul found a Santa Fe with a nav system and sun roof that I liked even better than the one I had driven previously. It was even red! After an afternoon of back-and-forth, I was satisfied with the deal I got and I drove the car home later that day. I like it more each day I drive it. I took it in recently for the window tinting and was also impressed with the service department (Iris)and the accessories department (Juliana). I look forward to dealing with these people in the future.

kwaminab

12 de ago. de 2010

I visited this dealership with hope of finding a car not a brand new one, but due to the proffessionalism that Mr. Inoti exhibited and the knowledge, he made me come to the realiasation of the importance of me investing in a new car versus all the the other option I was considering.Great advice and investment. I am already enjoying my purchase and would highly recommend Mr. Inoti to anybody, as well as the dealership.

ortiz1982

10 de ago. de 2010

In looking for a brand new car, we checked on the Internet and were able to review car specs as well as chat with the Internet salesperson--Mark Cheatham. After making immediate e-mail contact, we visited the Round Rock Hyundai dealership in person and were met by a friendly, and knowledgeable salesperson--Mark Cheatham. He did an outstanding job of describing the numerous features of the 2011 Sonata; and, when we didn't find the car in the color and with the added features we wanted, he did not pressure us to buy. He checked the inventory and cars that were on the transport trailer and said he would let us know when a car came in with our specs. A few days later, he e-mailed us once and we called him twice before the car of our dreams appeared at the dealership! He kept us informed throughout the process and topped off the sale by giving my husband a thorough walk-through of the car's features. He even helped sync the hands-free Bluetooth connection for our phones! What a guy! This has been the most hassle-free buying experience of our lives! We will continue to recommend Mark Cheatham and the Round Rock Hyundai dealership to all who are wowed by our beautiful, Venetian Red 2011 Sonata! Mil gracias! (A thousand thanks!) Julio and Elia (Diaz) Ortiz

shirishg

6 de ago. de 2010

Charles was very friendly, customer oriented and made me feel very comfortable during our purchase of the 2010 Hyundai Sonata last week. He spent a lot of time explaining the cars features and did a pretty thorough job making ure all my needs were met. I did not feel rushed at any point. I was offered a very competitive price for it. The car is excellent value for money and pleasure to drive.

seaboo

5 de ago. de 2010

I've just started thinking about buying a new car. I've heard great things about Hyundai. I only went to see if an Elantra would be something I would consider. I explained to Paul that I'm not in a position to buy yet. He still spent over an hour and a half showing me the features of the Elantra, taking me for a test drive and discussing financing options...all without any pressure! When I'm ready to buy, I will definitely be contacting Paul at Round Rock Hyundai!

greenhornet

2 de ago. de 2010

Mark Cheatum was very honest, gracious, and courteous. I would recommend him to anyone. The entire process was not unduly long or complicated. I was treated by him and the other people with whom I met on July 31, 2011 with great respect.Carol Lee C. Sadler

barracudaaz

31 de jul. de 2010

We recently purchased a 2011 Sonata and had a worry free experience. They have a huge inventory and they can get you the car of your choice quickly if they don't have it in their inventory. We had 2 options, one was in their inventory and the other they called up other dealerships and guaranteed to have it within 2 hours. Adel was helpful during the purchase providing us all options and he didn't push anything on us, we really felt comfortable buying the car of our choice. They also helped through with the financing and we completed the purchase and drove our new car in about 2 hrs. Following up on the purchase I even recommended my friend to go buy from them and he did end up buying from them.

sparky76574

30 de jul. de 2010

I had a great experience at RR Hyundai! Donnie was very friendly and efficient. He worked with our trade in and made the deal in less than 2 and 1/2 hours. Hyundai makes a great car with a great warranty! I would definitely send my friends and do future business with RR Hyundai!! Thanks Donnie!!

baileyln

24 de jul. de 2010

We have had outstanding experience with Round Rock Hyundai and our salesman, Charles Inoti. We have purchased 2 cars from Charles, our son and Daughter-in-law have purchased 2, and so on. Charles is without a doubt the most satisfying car salesman we have ever worked with. He presents the facts about the product, listens to and attempts to satisfy your needs, and then he tries to get the best deal possible. We have been very satisfied with Hyundai as well engineered vehicles and we recommend the product, dealership, and salesman to anyone we know that enter the market for a new vehicle.

BlueAccent

21 de jul. de 2010

Mark did an excellent job working with me prior to my arrival to the dealership. I appreciate the time he saved me in this process. He explained everything very well and never made me feel pressured to make a decision. James was very thorough and helpful through the finance process. I will certainly recommend your dealership!

dstubbs

19 de jul. de 2010

I bought a new 2011 from this dealership and must say the enite experience was the best I have ever experienced.Donnie and James were awesome.Everyone was so patient and informative as well as I never felt pressured or rushed .They are the BEST!!!!!

KBaffes

16 de jul. de 2010

We purchased a 2010 Genesis from Donnie Arnold, who was great to work with. Actually, everyone at the dealership was so friendly and courteous. Although I dithered between two vehicles, Donnie was so very patient. As for the car, it is GREAT. It's with pleasure that I recommend this dealership for those in the market for a new Hyundai. It was a very nice car-buying experience.

genesis22

30 de jun. de 2010

Mr. James Dicus is the best dealer in town, if not in the states!!! Not only did he find exact car model/trim that I've been looking for, he went above and beyond my expectation to get me a great deal!!! I cannot emphasize enough how important it is to find a good dealer that you can trust in this car hunting process. James Dicus is extremely knowledgeable and friendly. I will keep contacting him for my new cars. I would give five starts to Round Rock Hyundai. The general manager, Mike Williams, and even the finance guy, Tom, are all helpful and friendly.

AnyKey

26 de jun. de 2010

I highly recommend the Round Rock dealerships (Honda, Hyundai, Toyota). I purchased a Honda in 2005 from this dealership, had all my services done, and felt that this would be the perfect starting place for looking for my Hyundai. I had a very specific model I was looking for (color and options) so I e-mailed all the Austin Hyundai dealerships. All the other dealerships tried to get me on the phone to talk me into buying what they had on their lot. I was happy that Johnny actually e-mailed me indicating that the model I wanted they didn't have on their lot, but I could look at a similiar model and if I didn't want it they would find the model that I did want. Johnny was incredibly friendly, very helpful and straight forward in the numbers, and most importantly found me the car I wanted. I'm very happy with my car and my experience with Round Rock Hyundai staff. This dealership definately has a repeat customer.

ccoolliinn

24 de jun. de 2010

It was easy finding the vehicle I like and the process of purchasing was very simple and courteous. When I picked up the vehicle, it was very clean and had a full tank of gas. My first oil change is free. I got a walkthrough of the vehicle and was told everything I need to know.

longpass

19 de jun. de 2010

We went to Round Rock Hyundai dealership to compare the Veracruz with the Santa Fe. Aaron Hargrove greeted us and was very friendly. He gave us an excellent comparison of the two cars. We returned today June 19th 2010 and purchased a new Veracruz. We was very impressed with Aaron's tour of the facility and his honest and up-front approach to helping up purchase our vehical. We highly recommend this dealership and especially Arron Hargrove to anyone. Thank You Barbara Sanford

RDlyons608

19 de jun. de 2010

Our experience with Round Rock Hyundai could not have been better. I originally spent two hours with James Dicus. He was off when my wife and I came back to start the buying process, so Adel Bssaeso handled the actual sale. In between my visits with James and Adel, I spoke with Sales Manager David Vincent. James Barnett was the Business Manager who processed the paperwork and closing.BOTTOM LINE - we could not have asked for a better group of people. All were informative, courteous and helpful. Any questions we had were answered. Anytime we asked for suggestions, they were very forthcoming and honest. The result was that we got a great car at a great price, and we felt that we would always be welcome there in the future for servicing or any other car needs that might arise. Both of us would not hesitate to recommend this dealership and the people we worked with there.

mgdlite100

12 de jun. de 2010

The people I worked with at the dealership were great! They got me in the car I wanted, the color I liked and the price that was affordable. They were very accomodating with my needs and all three employees helped me without any feeling of competition between them.I would highly encourage friends and family to work with these people when buying a new car.

krusebri

5 de jun. de 2010

We went to the dealership with just the intention of looking at a car, not necessarily buying one. However once we met our salesperson, saw the terrific value for the money being spent on the car and overall friendliness of the whole staff we were hooked. The staff even let our 4-year old twins run around the dealership without even once complaining or looking put out. We have already recommend Round Rock Hyundai to friends and will buy there again in the future.

cubcurtiss

5 de jun. de 2010

Unlike other dealerships my wife and I had walked into, we did not feel any pressure to "how can we get you into a car TODAY?" The discussion with Yakila was all about what our car needs were, what we liked, didn't like, and how his dealership positioned themselves for a long term relationship. He gave us a tour of the repair facility, showed us how if the car did need service there were loaner cars available. The overall experience was fantastic. All of our questions were answered. I recommend anyone wishing to experience how car buying should be to go to Round Rock Hyundai.

Aartus

31 de may. de 2010

I cant tell you enough how well my wife and I was treated from the very moment we walked up to the front of the store. Donnie Arnold listened to our needs and what we were looking for. He didn't push at all. Unlike other dealership that just point and push you into a car in the hope that you will like it. Donnie was great! I didnt even know what car I wanted at the time But Donnie talked to me and my wife about what we had and what our needs were. He helped me find the perfect fit and everything I wanted and asked about, I got on my new car! Then it just gets better. James Barnett got me the financing that no other dealership could. I dont have the best credit score. James got me a better rate than my credit union could do for me! At this point, Its a no brainer. Best price, Best warranty, and all the features I wanted and no add on features that I know I didnt want to pay for. It was perfect, smooth and an easy transaction! I will recommend Round Rock Hyundai to everyone!

mysonata11

28 de may. de 2010

Finally deciding to buy through this dealership was nothing but an absolute God send and blessing. I looked at reviews before car shopping and after being let down with false promises and prices from the South Point Hyundai dealership, I decided to contact Round Rock Hyundai. Mark Cheatham responded very quickly to my emails, and also called to ask me what I wanted in my new vehicle and introduced himself. Unlike the other dealership, he did not bother me by calling and emailing me numberous times throughout the day. When I arrived, I was quickly acknowledged and greeted (unlike my experience with Nissan), and they even had a play area to keep my children entertained. Nicole Bssaeso helped me look at ALL available options, and answered all of my many questions with no hesitation. Jason Laguna came in to help with all other paperwork and also assisted me by answering my questions and making me feel comfortable about the vehicle I was purchasing. The detailing serivce did a great job as well and everyone in that office was very friendly. I felt a better vibe at this location and my experience was simple and comforting. Nicole even played with my children while I spoke with Jason. I usually do not write reviews, however, I truly appreciate all of the hard work, time, and honestly that I received at Round Rock Hyundai and I would like the experience to be acknowledged. I got a great deal, fabulous new Sonata, and a wonderful and genuine experience with these people. Thank you Round Rock Hyundai!!

sdt123

8 de may. de 2010

The people at Round Rock Hyundai made the purchase of my new Accent smooth and simple. Unlike some other dealers I dealt with, Adel did not bother me throughout the week with annoying sales calls but allowed me to make my decision at my own pace. He even made sure I got my iPod working with the stereo before I left. Thanks a lot!

stinkler

7 de may. de 2010

After much research and consideration, I made a trip to Austin to visit my son, with the express purpose of assisting him with the lease of a new automobile. We had decided, due to the advertised lease programs, and great reviews that he would test drive a Honda Accord, Hyundai Sonata and Toyota Camry, determine which vehicle performed the best and which dealer would give him the best deal on before determining which one to purchase. It turned out that Round Rock Dealership was the perfect place for us as it is in actuality three dealerships in one. In the Honda dealership we were introduced to Pamela Luong, our sales representative who was both attentive and knowledgeable. After describing in detail the attributes of the Honda Accord and taking us for a test drive, we informed her of our plan to test drive each of the cars and negotiate on our favorite. Pamela explained the uniqueness of the Round Rock Dealership and let us know that she could help us purchase whichever of the three cars we wanted. After test driving the Hyundai Sonata, my son determined it was his favorite. After brief and professional negotiation with Pamela and Jason Laguna, we were ready to sign the paperwork and sign over the title for the trade in. My son and I were treated with the utmost dignity and respect. Pamela and Jason made my sons' first automobile lease/purchase both special and unique. They were so sweet as to even pose for pictures with my son and his new car. I would recommend Pamela Luong and Jason Laguna of the Round Rock Dealership to anyone who is looking for a fair, easy and honest automobile purchase or lease experience. They are truly the Best!!! Sincerely, Suzanne Tinkler

songg07

5 de may. de 2010

I gave Steve Garza these ratings because he was very friendly and not pushy at all. He worked with my time schedule without any problem. He went above and beyond the call of duty with my car purchasing experience. It was late that night (9:30) and he actually went out and got my husband and I dinner and brought it back to the dealership. He did this on his own without our prior knowledge. He made sure that all of our needs and wants were taken care of as far as purchasing our vehicle. After the purchase he made sure everything went well when I had my windows tinted by Hyundai as well. I would recommend him to anyone I know who is looking to purchase a vehicle.I feel that Steve should get at the very least employee of the month. He is an amazing person and is a great asset to your company. We need more people like him in the car sales business as most car salesmen are very pushy. He is not.I have referred friends there and am sure they had a good experience as well.I would for sure return to him when I purchase another vehicle in the future. He is always smiling and more than ready to help people.

lambert

4 de may. de 2010

After researching the 2010 Sonata, I decided to go drive one and, if satisfied, buy it. My time at the dealership turned out to be the best buying experience of my life. I had been drawn to your earlier model Sonata for a couple of years now and decided finally to take the plunge. Mark Cheatham helped me with some quotes online prior to my visit to the dealership. When I arrived at the dealership to drive a new 2010 Sonata, I was greeted by Yakila Hollins. While we were getting to know a little about each other, one of the new 2011 Sonatas was driven up and parked by the front door. When I saw this car, my first reaction was that it belonged to a customer and must be something other than a Hyundai. Surely, Hyundai doesnt make cars that are as beautiful as this. Yakila told me it was there new arrival and asked me to take a ride. If I recall, I bought the car that same day.I will recommend the sales team of Mark Cheatham, Yakila Hollins and Jason Laguna to everyone I see. This was the buying experience of a lifetime. Thank you for having a sales team that is knowledgeable, compassionate, concerned and possesses a sense of humor. Allan Lambert

Texan78730

3 de may. de 2010

A first-class operation.I have bought 28 cars over my lifetime and often feel self-conscious in a showroom believing I am just a notch on the bedpost of the salesman's quota. This was not the case with Round Rock Hyundai; Mr. Yakilla Hollins made me feel welcome, and gave me his undivided attention during the three visits I made to the dealership as I shopped the 2011 Sonatas. He must have turned his cell phone off, because never once did he make me feel rushed or that he had other obligations.Kudos to this dealership!

flemmons

1 de may. de 2010

We have bought several vehicles both new and used from Round Rock Hyundai. All of our non-simple maintenance and service work is also done at this dealership and I have had total satisfaction with the quality of work.The sales staff is friendly, and best of all, not pushy. The feeling I got was more of an organization that was proud of it's product and people and establishing a true customer relationship and less about making a "quick buck" on a one time sale.Johnny Choe answered all of our questions, showed us all the different models that met our needs and was knowlegable of the differences in them. We were allowed extended test drives in each and drove the cars wherever we wanted, not some "pre-determined" test loop. Once the vehicle was decided on, and not available in the local inventory, Johnny was quick to find one exactly equipped as we wanted, in the color we wanted, and had it brought in.One of the things I have noticed is that over the years you see the same employees in the sales and service departments. In my book that indicates management that selects quality people and takes care of them. I figure that if the workers are happy with management, they are more likely to want to make me happy, too.I would definitely recommend this dealership to Hyundai shoppers.

kringle03

30 de abr. de 2010

I was very pleased with my experience at Round Rock Hyundai. Mark was very pleasant, professional, and courteous; unlike some of the Sales Representatives at other dealerships I've visited in the area. Mark was able to answer my questions about the vehicle in question, and when he was unable to give an accurate answer he made sure to seek out the the correct information with the resources available to him. I appreciate the time and effort put forth by Mark and the rest of the staff at Round Rock Hyundai since they seemed to be working together as a team, which is also nice to see. Thank you again!Kris