Japheth Beiler

13 de ago. de 2021

I had a great experience today purchasing a vehicle at Royal Auto Center. Ryan was very personable and down to earth. Best of all, he was very knowledgeable and immediately looked up any information that he didn’t already know. After the purchase was completed and we had returned from the notary, I noticed that the vehicle did not have any rugs. Ryan could have told me that the car came as it was since I had ample time to look it over before the purchase; however, he offered to purchase new rugs for the car and have them shipped directly to me free of charge. I hadn’t even asked, he just offered. I definitely left with the feeling that it was very important to him that I loved the car and my overall experience with the dealership. I will keep this review updated if any issues arise, but to date I am more than satisfied with Royal Auto Center and their willingness to go above and beyond.

JaimesBorges

25 de sep. de 2021

I had a good experience with this place and I recommend this place for your car needs. Ryan was very communicative and helpful. The car we got was gonna need new brakes, but they replaced the brakes so i didn't have to. They were not able to lower the price since the car market is how it is. Thanks a bunch Ryan!!

Kasondra Curry

16 de ago. de 2021

I purchased a vehicle that needed an alignment and rack and pinion. Any mechanic will tell you an alignment has to get done when you replace a rack and pinion which I was told it would be done before taking possession of the vehicle. The day I took vehicle I could tell the alignment wasn't done and was told they didn't have that kind of machine at their shop so instead they gave me money towards the alignment which still didn't fix the problems going on with the car. They agreed to return the vehicle but refused to pay me back for the alignment that was necessary to be done. So I've essentially paid for mechanical work on a car I don't have. They don't keep their word.

lizmary

25 de sep. de 2021

Shopping at royal auto center today was the best decision I’ve ever made ! They’re very welcoming and friendly. Will point you in the right direction & be upfront with you. Thank you Ryan for being so patient and accommodating. Will be back for my next car!

Jessica Sidlosky

18 de jun. de 2021

We purchased a vehicle from Royal Auto Center over a week ago. We are very pleased with our purchase. Ryan was very informative and responsive to our questions. The entire process was almost seem less except we were expecting to be able to finance the car on the spot and drive off. Everything was sorted out and a day later we were able to drive the car home. Overall it was a very easy process and we are very happy with Royal Auto!