tysons22182

21 de oct. de 2015

I have a 2014 Fiat POP 500 and have stopped by this dealership few times for small check ups, maintenance, etc. Since Safford-Tysons is in my neighborhood, I expected at he very least, the convenience of the closeness to my home. It turns out that this place is the best in business too. I have nothing but good things to say about them. Everyone in here is friendly, ready to help and highly efficient and capable. I am always at ease because I know I can rely on their knowledge and experience. I highly recommend this place. Worked with both, Bill and Marcus. Great people and absolute professionals, going out of their way to help a customer. Kat

Freda

8 de sep. de 2015

I have been working with Bill Huff since buying my Fiat in 2013. I have one of the 2014 L's. I have owned at least 10 cars in my life. Bill Huff is the best. He treats me with the upmost kindness and respect and ALWAYS goes the extra mile. He is very patient and helpful. Safford is lucky he is on their team.Everyone is have worked with at safford is tops. Mark and Arnold are tops as well.Freda Vittone

KeithandDawn

22 de abr. de 2015

My wife and I test drove and purchased a Fiat Abarth from Safford Fiat of Tyson's and it was one of the easiest and nicest car buying experiences I ever had. The sales person even took the time to teach my wife to drive stick so she could test drive one with a manual transmission. The sales person and the manager worked with us to get us an Abarth at the price we wanted to pay. I didn't feel pressured and I felt like we were treated with respect.

Eddie T. & Regenia Robinson

5 de nov. de 2014

If you want a NEW Car, Look at the Fiat 500L or the NEW 500X. If you want good deal with outstanding customer service ask for Cliff Landsman (he's the best)

KarenRyan

31 de oct. de 2014

My overall experience with Safford at Tysons was excellent. Levelle McKinney was extremely knowledgeable about all of the Fiats but worked with me to get the right model for me and my requirements. I knew I wanted to buy a Fiat 6 months ago but I wasn't ready and worked with Levelle several times in the last month . Our interactions were always very friendly and comfortable not the high pressure sales tactics that turn people off. Levelle you are awesome! The rest of team (Eric, Giles, and Mark) were helpful as well. Great job! Love my Fiat!

Karen

31 de oct. de 2014

My overall experience with Safford at Tysons was Excellent!. Levelle McKinney was extremely knowledgeable about all of the Fiats but worked with me to get the right model for me and my requirements. I knew I wanted to buy a Fiat 6 months ago but I wasn't ready and worked with Levelle several times in the last month . Our interactions were always very friendly and comfortable not the high pressure sales tactics that turn people off. Levelle you are awesome! The rest of the team (Eric, Giles, and Mark) were helpful as well. Great job! Love my Fiat!

Mike

18 de oct. de 2014

Recently stopped into Fiat of Tyson's and had the pleasure of working with the salesman Cliff. He was super knowledge and friendly about the Abarth. He let me test drive the car twice and took me on two different back road routes! This really let me get a good feel for the car and I was super happy about that. It was a low pressure environment and I do appreciate all the time they helped me out through the car buying process. They were upfront and honest with the pricing and I would definitely go back!

bayna6

29 de sep. de 2014

I have bought many many cars.....this is the first time that I have ever written reviews on anything, but they were so bold faced in their LIES that I felt I must warn others. They will tell you anything to sell a car. We bought a car for our daughter that we paid cash for. They wanted us to fill out a credit application which we refused to do because we were paying cash. They said that the state required a background check for cash purchases and they wouldn't actually run our credit just the background. Today I got letters in the mail with the results of the CREDIT check, when I called them, they said it was their POLICY. Had they told me their policy when I bought the car I wouldn't have bought it so they LIED!!!!!

aaronloveland

28 de sep. de 2014

Had a good experience at Safford. They got me into a vehicle in my price range with NO hassle. My dealer was knowledgeable and accommodating.

whee zer

20 de sep. de 2014

Overall experience at Safford was excellent, a nice friendly environment, great people. Cliff, our salesman, was EXCELLENT! Naturally friendly and helpful, no high-pressure tactics, made the whole experience enjoyable.

vedaura

15 de sep. de 2014

I am happy to provide a glowing review of Cliff Landsman, my sales associate at Safford Fiat. Cliff is warm, vivacious, and helpful -- without being pressuresome during the sale. A joy to work with! In fact, he encouraged an eager sales manager to ease off and give me space to think about my purchase (...which he did). Cliff did his utmost to make sure that I was treated well across the entire thread of car-buying experience and that I was satisfied with my purchase. He even gave a friendly follow-up call the very next day, helping me to resolve a question about my dashboard functioning. He worked to get me the best deal possible, and I came away really happy! Cliff is a wonderful sales pro and a genuinely nice person who cares about his customers. A+Giles, the Safford Sales Manager, gave me a great deal on my trade-in, and it made my purchase possible. Many thanks to Giles for making it happen!! Fabulous.

mohannadi

2 de sep. de 2014

I always had an interest in the Abarth and until I actually went into the dealership - I didn't know what I was missing! The first thing that Richard did was to ask which color Abarth I wanted for my test drive - It was a great experience and I ended up buying one - couldn't be happier.

kaalokalawaia

12 de ago. de 2014

I don't usually write many reviews but I am taking the time to write one for Safford Fiat and their kind and gracious staff. Cliff Landsman is a excellent salesman and he did his best to make sure that I was satisfied by my purchase. I love my new car and I will definitely return to this dealership and sales crew when I look to purchase my next car.

Vetgirl89

10 de ago. de 2014

Cliff at safford fiat was extremely helpful and kind. He was a great salesman and helped make me happy with my experience and new car.

gcharliedubya

7 de ago. de 2014

I have to say, without a doubt, that Cliff Landsman is a great salesman. He knows his stuff and can be quite convincing! I mean that in the best way possible because while Cliff is here to sell cars, he doesn't force anything on you. It was a very low-key and no pressure experience from him. In a day and age where haggling is slowly disappearing, dealerships need to find new ways to get people to buy cars, and Cliff gets it.He told me he would "treat me like [his] own son" and, while I first thought it was just a simple marketing gimmick, it is true. He took a genuine interest in me and I quickly knew that, while a sale was important to him, my satisfaction was just as important. I was comfortable and calm despite the stress of buying a car!There were a few issues with paperwork, requiring me to go back twice. Nothing to do with Cliff, and it certainly wasn't anything terrible, but a slight nuisance. I even drove the car off the lot (it was a used car) and found out the horn didn't work. They agreed to repair it at no cost to me - despite me agreeing to the car "as is" (the norm when it comes to used cars). Cliff is genuine and honest, and passionate about cars, making the process easy, informative, and very personal. Ask for Cliff!!

joe.wheeler.1610

31 de jul. de 2014

Mr. Willis has been an asset to me and my family. He is straight forward and truly a staunch business man. I have found that many persons in sales have a 'push it on you' behavior with little to no re-guard to what the customer is actually seeking. He, Mr. Willis is an attentive mannered person and I enjoyed every minute of my business transaction with him. I can sincerely say that this sales consultant is in every way a specialist in his field.My trust in Mr. Al Willis is high enough that I recommended him, and with great success, to a daughter, two daughter-in-laws, and two sons. I am glad to say that at any time a question would arise, even after the sale of a auto, Al Willis provided an answer followed with a proper solution. Here is a man that not only cares about his family, but will help you lookout for yours. Thank you Al, Mr. Joe Wheeler

Rev. Joe Wheeler

31 de jul. de 2014

Mr. Willis has been an asset to me and my family. He is straight forward and truly a staunch business man. I have found that many persons in sales have a 'push it on you' behavior with little to no re-guard to what the customer is actually seeking. He, Mr. Willis is an attentive mannered person and I enjoyed every minute of my business transaction with him. I can sincerely say that this sales consultant is in every way a specialist in his field. My trust in Mr. Al Willis is high enough that I recommended him, and with great success, to a daughter, two daughter-in-laws, and two sons. I am glad to say that at any time a question would arise, even after the sale of a auto, Al Willis provided an answer followed with a proper solution. Here is a man that not only cares about his family, but will help you lookout for yours. Thank you Al, Mr. Joe Wheeler

jen_lapp

24 de jul. de 2014

My salesman Richard was absolutely the best car salesman I have ever worked with! I have bought many cars over the last 25 years and the entire experience of buying my "fun" car, the convertible fiat, was absolutely the best! The paperwork and signing was efficient and courteous of my availability, the showroom and staff were supportive of having my children there and even the negotiation was conducive to my schedule. I would strongly recommend anyone in buying a fun car at Safford Fiat and working with Richard.

swg

17 de jul. de 2014

Safford Fiat of Tysons is the most professional car dealership I have ever dealt with! There was never any pressure or nonsense. The entire transaction was friendly, respectful, efficient and actually fun! My salesman Babar was a pleasure to work with. He was courteous and straightforward and very informative. This was the fastest car buying experience ever! I also dealt with Mark who was very courteous and helpful. I loved the entire experience and I love my new 500L! I've received many, many compliments on it and it is incredibly fun to drive!Thank you, Thank you. I will definitely recommend you for a fantastic car buying experience!

swg

17 de jul. de 2014

Safford Fiat of Tysons is the most professional car dealership I have ever dealt with! There was never any pressure or nonsense. The entire transaction was friendly, respectful, efficient and actually fun! My salesman Babar was a pleasure to work with. He was courteous and straightforward and very informative. This was the fastest car buying experience ever! I also dealt with Mark who was very courteous and helpful. I loved the entire experience and I love my new 500L! I've received many, many compliments on it and it is incredibly fun to drive! Thank you, Thank you. I will definitely recommend you for a fantastic car buying experience!

t0831588

8 de jul. de 2014

I sorked with sales person Cliff Landsman and he did am amazing job of informing me about the cars, without being pushy. Extremely knowledgable and friendly. Just bought today so I'm hoping post-sale service is as good as their sales people/process.

tiegeoxox

29 de jun. de 2014

My salesman Cliff was a pleasure to deal with. He was personable, answered all our questions, had everything on the car ready to go and even helped sync my phone to the car's bluetooth, He's a real gem. I also dealt with Mark, the manager, and he was great too. I was so thankful he didn't drag it out and make it a painful experience. Thank you Mark. I will certainly recommend both of these gentlemen and their dealership to anyone who will listen.

alm65

27 de jun. de 2014

I had been to a different Fiat dealer earlier in the day and had not had a positive experience. When I got the Safford FIAT of Tyson's Corner, I was greeted immediately by Cliff Landsman. He helped me immediately and answered all of my questions. He showed me all of the cars that I was interested in and explained the differences between all of the cars he showed me. It was a positive atmosphere and he showed me all about how the car operates. I did decide on a FIAT that day and drove away in my new car with a good deal and a positive experience. I will pass along this dealership and Cliff's name to all! I highly recommend this dealership and Cliff.

ele86

22 de jun. de 2014

I was looking for a used car and Safford had just the one for me! The car was down in Fredericksburg, but they were nice enough to bring it up to their Tyson's location for me to look at since I live in Fairfax. The car was in great condition and had low mileage which was a pleasant surprise since it had two previous owners. Cliff Landsman was my salesman who made the whole experience nothing short of enjoyable. I would definitely recommend anyone looking for a used car to check with Safford first!

MattThom2010

10 de jun. de 2014

I knew I wanted a Fiat and Safford was the dealership I decided upon after a lot of research. I got to the lot and Babar came out to ask if he could help me. I told Babar that I needed a few minutes to look around and I would get him when I was ready to role. My goal was to make a purchase, but I was not clear on the model. Babar explained the vehicles to me in detail and the benefits of each. I bought the Fiat 500 1957 and it was totally worth it. I lucked out that it was on the lot. I had the best experience in all the years I have purchased a vehicle. Matt Thompson

stevelebeau

8 de jun. de 2014

We weren't shopping, we were buying and Cliff knew it and made it a wonderful experience! You can trust him to make sure you're happy!

bjfreitas

1 de jun. de 2014

Cliff Landsman was very accommodating in giving me the time I needed to drive several FIAT models and in answering my numerous questions. Mark Cowdin did what it took to meet my price. It was a positive experience throughout. And I always felt that my satisfaction was paramount in their minds at all times. Thank you Cliff and Mark for your effort and dedication.

suma_brazilia

13 de may. de 2014

Was not expecting such an easy-going salesman upon entering the sales lot, but Cliff was an amazing, shining star in those uncharted new car waters. His level of professionalism was unmatched and had no equal in all my years of previous dealings with car salesmen. I would gladly suggest friends, co-workers, and countrymen to give Safford Fiat of Tysons Corner a visit should they be considering a new car. If we had a need for a second car, it would be purchased here.

Jason

13 de may. de 2014

Was not expecting such an easy-going salesman upon entering the sales lot, but Cliff was an amazing, shining star in those uncharted new car waters. His level of professionalism was unmatched and had no equal in all my years of previous dealings with car salesmen. I would gladly suggest friends, co-workers, and countrymen to give Safford Fiat of Tysons Corner a visit should they be considering a new car. If we had a need for a second car, it would be purchased here.

Twillard1623

6 de may. de 2014

This dealership was nothing short of amazing. I received an awesome deal on my troubled trade in and the staff was so friendly. They offered refreshments and Babar even offered us his person snacks. I didn't feel pressured to purchase even though they had brought the car over 30 miles just for me to look at! It was by far the best experience with a car dealership that I have ever had. I could not have asked for a better place to buy a car!

NancyTiffany

3 de may. de 2014

My experience buying this car was wonderful! The car is darling, everything I wanted and more, the price was fabulous. My salesman was knowledgeable and not pushy, a joy to work with. I will send everyone possible to this dealership.

nsalser

1 de may. de 2014

I had a very short window to purchase a vehicle, and Cliff made it happen. From the time I contacted him to let him know I was on my way to the time I walked out the door owning a new vehicle, it was exactly 2 hours. This is one dealership that I felt was no BS, not pushy, and did not waste my time. I would definitely recommend. Plus, I love my new little miniature car!

RobertTomasko

30 de abr. de 2014

Cliff did a super job finding the FIAT of my dreams on his lot, carefully explained how everything worked, offered me a terrific price, and made the buying process as fast and straightforward as it could be. I feel I've found a dealer as easy to deal with as the 500 is to drive.

cothranj

29 de abr. de 2014

I was very mipressed with all aspects of my buying experience at Safford's. The dealership was very clean and professional in appearance, I was greeted when I walked in and made to feel very welcome and comfortable by the staff. I had already received a firm "out the door" price prior to coming to the dealership through their internet sale program. My sales representative, Cliff Landsman, was terrific. He was extremely knowledgeable and congenial. He paitently walked me through every step of the purchase process and explained every step (and document) clearly - and anwered all my questions. He also gave me a thorough "walk through" of all of the features of my new verhicle and made sure I was completely satisfied with both the vehicle and any questions before we finished the process. All in all, I can highly recommend this dealership, and especially Cliff Landsman. He, along with the rest of the staff, made it a very pleasant experience. I will also add that my interaction with Cliff and the rest of the staff at Safford's after the sale has maintained the same level of friendliness and quality as my initial experience.

Happy in Tyson

28 de abr. de 2014

Purchasing the car was a wonderful experience. Sved was not only knowledgable and professional, but he was cheerful and fun. He couldn't have been more of a pleasure to work with. He was responsive to our requirements and wasted no time steering us to possible cars that would fit our needs. Mark worked on multiple lease and purchase scenarios very patiently, which was very helpful. He worked very hard to get us the best financing rate available. The final result was that we purchased the right car at a great price. I will recommend the dealership to everyone!

HappyinTysom

27 de abr. de 2014

Purchasing the car was a wonderful experience. Sved was not only knowledgable and professional, but he was cheerful and fun. He couldn't have been more of a pleasure to work with. He was responsive to our requirements and wasted no time steering us to possible cars that would fit our needs. Mark worked on multiple lease and purchase scenarios very helpfully and efficiently, and most importantly patiently. The final result was that we purchased the right car at a great price. I will recommend the dealership to everyone!

cindyspencer

24 de abr. de 2014

I wanted to take this opportunity to commend the excellent customer service and professionalism that Cliff Landsman provided he made me feel very comfortable during the entire sales process. I have worked in the car business in the past, I can honestly say that Cliff is a wonderful asset to your organization! He not only listened to what my needs were and made sure I was purchasing the car that was best for me, he also took the time to explain all the features (including setting up my Bluetooth) before I drove off the lot I have bought many cars in the past and this is the first time someone took the extra care and time to do that to the extent that he did. Mark Cowden made the financing simple and seamless...this is a process that sometimes takes quite a while to get through, but I was in and out in 30 minutes! Additionally, he made sure that he found me the best financing for my needs. I will be sure to recommend Cliff, Mark and the rest of the team at Safford Fiat in Vienna to anyone that is in the market for a new or used vehicle!

salbecgirl

22 de abr. de 2014

I purchased a used Fiat 500 at Safford Fiat of Tysons Corner and Cliff Landsman was the sales associate. He was patient, accommodating, incredibly friendly, and answered all of my questions. He allowed me time to explore both new and used options, and helped me through the process from beginning to end. Mark Cowdin also helped handle my purchase, and was focused on providing comprehensive information on financing and was kind and helpful. Certainly above expectations for a car dealer sales department. Really appreciate their attention to customer service and putting the buyer first! Thanks Cliff and Mark! Best, Sarah Mills

nz_423

22 de abr. de 2014

We Worked with Cliff and he made it really easy to find exactly what we were looking for. 5 stars to Stafford and Cliff. Thanks.

Sarah

22 de abr. de 2014

Great experience, accommodating, fair and friendly staff I purchased a used Fiat 500 at Safford Fiat of Tysons Corner and Cliff Landsman was the sales associate. He was patient, accommodating, incredibly friendly, and answered all of my questions. He allowed me time to explore both new and used options, and helped me through the process from beginning to end. Mark Cowdin also helped handle my purchase, and was focused on providing comprehensive information on financing and was kind and helpful. Certainly above expectations for a car dealer sales department. Really appreciate their attention to customer service and putting the buyer first! Thanks Cliff and Mark!

SJH NOVA

22 de abr. de 2014

500L Purchase An Amazing Experience I stopped in on my way home view the 500L and we met with smiles and professionalism by Babar as well as everyone else at the dealership. The purchase of my 500L was easy, concise, no hassle and literally enjoyable, I had a great time with Babar, Giles, Ali and cannot say enough about Babar, his salesmanship and overall positive attitude. The overall environment of the dealership was uplifting and it truly was a pleasure doing business with Safford Fiat. Thank you all for you time, effort and a great experience. Rating of 10+ for all of you! Especially Babar

ScottHatcher

21 de abr. de 2014

I stopped in on my way home view the 500L and we met with smiles and professionalism by Babar as well as everyone else at the dealership. The purchase of my 500L was easy, concise, no hassle and literally enjoyable, I had a great time with Babar, Giles, Ali and cannot say enough about Babar, his salesmanship and overall positive attitude. The overall environment of the dealership was uplifting and it truly was a pleasure doing business with Safford Fiat. Thank you all for you time, effort and a great experience. Rating of 10+ for all of you! Especially Babar

ebizriley

21 de abr. de 2014

Happy with 1st Fiat. Mark and Cliff were great to work with to get another new one! Reassuring to have the same Sales Manager and Salesperson to deal with after first Fiat purchase 2 years ago.

KTallmadge

21 de abr. de 2014

The staff was friendly, knowledgeable and helpful. I couldn't have asked for a better experience with Cliff Landsman. I'm also extremely happy with my new Fiat 500 Pop. Already driven top down and love it!

345tlc

20 de abr. de 2014

I dropped into the dealership on a rainy work day at lunch on a whim to peruse used vehicles because I had received an email from the Safford Fiat dealership just after I had gotten an on-line value for my C-250 from Auto-Trader. My intention was to look at used cars to lower my monthly payments, get rid of both current vehicles, and simplify my life. Mark Cowdin introduced me to Babar, who took me on a test drive of the 2014 500L .. and it was pretty much "love at first drive". Babar answered all my questions, was very professional and yet so fun to converse with.. and a few hours later, after Mark had worked to get me the deal I was after.. I was a new Fiat owner, had traded in both my vehicles, and never went to another dealership! It was amazing to me that I could get all the luxury features I had loved in my Mercedes in the roomy 500L, including free (service) loaner car for life, and cut my mo. car payment in half. I am in love with my roomy, comfortable new little Italian "Bella Contessa" ("her" name from "Under the Tuscan Sun"), and my new Fiat Family at Safford :)

tpdonahue3

18 de abr. de 2014

I was very pleased with the service provided by the staff at Safford Fiat of Tyson's Corner. When I first contacted Safford Fiat, I spoke with Mark Cowdin. He was very accommodating and was able to help me get the car that I was interested in at the price I could afford. On the day that I went to the dealership to look at the car, Mr. Cowdin was not available. Mr. Cliff Landsman assisted me with the purchasing of the car, and he could not have been more helpful. He made sure the car was vacuumed and gassed up before I drove it off the lot. Purchasing my car from Safford Fiat went very smoothly in large part to the quality of service given my Mr. Landsman.

amritchase

18 de abr. de 2014

friendly people that are knowledgeable and will work with you on price, you need to be sure of yourself and what you want in a car before you walk in.

david1crew

18 de abr. de 2014

I had such a great experience at Safford Fiat in of Tyson's Corner for three reasons: the staff's demonstrated knowledge, their friendliness, and their willingness to work with us to make a deal.Our salesman Cliff demonstrated knowledge about the Fiat and its competitors. He described to us the car's benefits and its limitations. I appreciated the fact that he never shied away from any question. He always answered them directly. On the first drive, he provided guidance on how to get the best performance out of the car. Everyone I met at Safford was friendly. While this should be expected, this is not something I have always experienced at other dealerships. Cliff did the things I expected of a good dealership: he walked me around the dealership, and he introduced me to the manager of the service department. Cliff said that, "he wants to get people in the right car". He demonstrated this by willingness to go on three separate test drives with us to answer specific questions about the Fiat.Both Cliff and the sales manager Mark were easy to work with. Our negotiations on the purchase felt professional and I believe everyone came away with "wins", which is the sign of a successful negotiation. They provided a fair price, based on my own research, for my trade in vehicle. We were also able to agree on a price for the new car, and the financing for it, that I found to be a good deal.Knowledge, friendliness, and a willingness to work a deal might be what buyers expect from all dealerships, but it is unusual to find all three at one place. I found all three at Safford Fiat of Tyson's Corner. On top of my great experience at the dealership, I am enjoying driving my car.

david1cre

18 de abr. de 2014

Knowledge, Friendliness, and Willingness to Work a Deal I had such a great experience at Safford Fiat in of Tyson's Corner for three reasons: the staff's demonstrated knowledge, their friendliness, and their willingness to work with us to make a deal. Our salesman Cliff demonstrated knowledge about the Fiat and its competitors. He described to us the car's benefits and its limitations. I appreciated the fact that he never shied away from any question. He always answered them directly. On the first drive, he provided guidance on how to get the best performance out of the car. Everyone I met at Safford was friendly. While this should be expected, this is not something I have always experienced at other dealerships. Cliff did the things I expected of a good dealership: he walked me around the dealership, and he introduced me to the manager of the service department. Cliff said that, "he wants to get people in the right car". He demonstrated this by willingness to go on three separate test drives with us to answer specific questions about the Fiat. Both Cliff and the sales manager Mark were easy to work with. Our negotiations on the purchase felt professional and I believe everyone came away with "wins", which is the sign of a successful negotiation. They provided a fair price, based on my own research, for my trade in vehicle. We were also able to agree on a price for the new car, and the financing for it, that I found to be a good deal. Knowledge, friendliness, and a willingness to work a deal might be what buyers expect from all dealerships, but it is unusual to find all three at one place. I found all three at Safford Fiat of Tyson's Corner. On top of my great experience at the dealership, I am enjoying driving my car.

wdwendt

17 de abr. de 2014

We came to Fiat of Tysons Corner to look at options alongside our consideration of a Smart ForTwo. Cliff took the lead, showed us the Fiat 500 and we took an extensive test drive. He knows the product, has pride in the nameplate and is enthusiastic and easy-going. Cliff's thoroughness and commitment to the process was honest and easy to move through. Even when we were in the final stages of consideration and negotiation, Cliff gave us options and was accurate about time to complete the deal and steps forward. Overall, a great experience -- and a great car.

wdwendt

17 de abr. de 2014

We came to Fiat of Tysons Corner to look at options alongside our consideration of a Smart ForTwo. Cliff took the lead, showed us the Fiat 500 and we took an extensive test drive. He knows the product, has pride in the nameplate and is enthusiastic and easy-going. Cliff's thoroughness and commitment to the process was honest and easy to move through. Even when we were in the final stages of consideration and negotiation, Cliff gave us options and was accurate about time to complete the deal and steps forward. Overall, a great experience -- and a great car.

k3fromdc

15 de abr. de 2014

I visited several Fiat dealerships before making the decision to purchase from Safford. Their Sales staff (particularly my Sales person, Cliff) were all excellent and made it a great experience. There is no comparison between the quality of Safford versus the other local dealers - I would never consider going to another dealership if purchasing another Fiat.

cb4504

15 de abr. de 2014

In 2012 I was seeking a transition from Hummer 3 to commuter car. I was bouncing between the Mini and Nissan dealerships on Route 7 when I saw the Fiat sign and thought "I should give them a spin later this week." I stopped in on a rainy evening after work and fell in L O V E with a 2012 Lounge Convertible that I quickly named "Olive." Knowing better to than to make an impulse buy, I chatted with Cliff then went home to consult my family. Days later we returned, the family was also in love... and Cliff and Mark worked quick and efficiently to get me into my dream commuter car! When we went to pick up tags weeks later... my family also fell in love with the white with red top convertible. "Pearl" became our second Fiat in the family!The moment the Fiat 500L, 4 door/hatchback became available, we were at Safford yet again to replace our old kayaking car. With room for a roof rack, and tons of personality - we added "Rudi" to our Fiat family in 2014! Rudi has a zippy engine, massive leg and head room and has carried us on several fun trips so far!For each purchase, Cliff Landsman was the best person in the world to partner with! He quick, witty, personable and knows his product VERY well! Mark has always been a tremendous support on the back end of the deal. One last shout out for the SERVICE TEAM at Safford Fiat. They have always been amazing - appointments are not difficult to secure, I enjoy the music being played by the service team as they work in the garage (usually more fun than the tv available to you while you sit), etc. They always bring my babies; Olive, Pearl or Rudi back to me bright and shiny.... ready to rule the road!

BonnieSe

14 de abr. de 2014

As a first time car buyer I was heavily influenced by my experience at the dealership. I had been to all the local area FIAT dealerships and had pretty miserable experiences over the past year. My experience at this dealership was vastly different than any other dealership. After I submitted my initial inquiry online, I didn't get barraged by numerous phone calls and emails asking me to come in test drive. I liked that. Once I made it into the dealership I worked with Cliff to find what I was looking for. He was very warm and friendly, while also knowledgeable and put me at east knowing that I could trust him (and the other employees) and he helped me find a great car. Cliff didn't talk down to me at all, but rather treated me as a competent human being... rather than just a consumer. He also picked my up from the metro when I came to pick up the car, and had the car wonderfully detailed and cleaned. I'm so happy and thrilled about my car! I got used 2012 FIAT 500 sport and I love it more everyday. What's more impressive is that my car-fanatic husband is also quite pleased with the car I picked out all by myself :) Thanks Safford Fiat!

Bonnie

14 de abr. de 2014

Best Experiece at a Car Dealer, ever! As a first time car buyer I was heavily influenced by my experience at the dealership. I had been to all the local area FIAT dealerships and had pretty miserable experiences over the past year. My experience at this dealership was vastly different than any other dealership. After I submitted my initial inquiry online, I didn't get barraged by numerous phone calls and emails asking me to come in test drive. I liked that. Once I made it into the dealership I worked with Cliff to find what I was looking for. He was very warm and friendly, while also knowledgeable and put me at east knowing that I could trust him (and the other employees) and he helped me find a great car. Cliff didn't talk down to me at all, but rather treated me as a competent human being... rather than just a consumer. He also picked my up from the metro when I came to pick up the car, and had the car wonderfully detailed and cleaned. I'm so happy and thrilled about my car! I got used 2012 FIAT 500 sport and I love it more everyday. What's more impressive is that my car-fanatic husband is also quite pleased with the car I picked out all by myself :) Thanks Safford Fiat!

FredHarris1

10 de mar. de 2014

Great Experience. He worked with us on all of our demands. My daughter is satisfied. Very friendly sales consultant. Would recommend to anyone looking for a car.

Jelco4

19 de feb. de 2014

Went with my son to purchase a Fiat Abarth and was so taken with the professionalism, friendliness, and stock I returned for the Fiat 500L! Go see Cliff Landsman and Mark Cowdin.

MTobar

12 de feb. de 2014

I visited the Safford Fiat of Tysons Corner on a Sunday because I was in need of a car. As I was driving to the dealer, I was very anxious because I didnt even know what type of car I wanted. When my 4 year old daughter and I pulled into the parking lot and got out of our 1994 Honda, I was pleasantly surprise by the warm welcoming we received from the dealers staff members. Mr. Kenneth Badilla greeted us with a pleasant smile and asked what can I do for you today? I told him that I was looking for a car and I didnt know what options I had. Mr. Badillas professionalism and kindness ensure me that I was in good hands. Mr. Kenneth Badilla worked with me to find the best car that would fulfill my family needs. At the same time, his business knowledge helped me to get the best price and my money worth. I greatly appreciate Mr. Kenneth Badilla professionalism and support because without his help I would have not been able to get my new car, which by the way is a fabulous 2013 Nissan. I greatly appreciate Mr. Badillas support in finding my dream car. I would definitely recommend my family, friends, and everyone to visit the Safford Fiat of Tysons Corner to buy a car. And I specially recommend Mr. Kenneth Badilla for his professionalism, knowledge and friendliness as the best sales person. I would definitely do business with them again.

RenatoSunico

2 de feb. de 2014

Realized error did not give all perfect scores first time around... I did not notice that i had previously given 4 stars for customer service..

Paul

26 de oct. de 2013

I will never contact this dealer again. I contacted them via email with a specific question about a specific car. They contacted me and refused to answer my question about the car and kept insisting that I drive up for an appointment to meet with them. I felt that this was inappropriate. all I wanted to know was did this car have the panoramic sunroof. They kept calling saying we want you to come in to talk to us we do a better job when you talk to us. Never once did the answer my simple question which was a required option on this car. I was not looking at other cars, just this specific car. At that point I told them to take me off their list and never to call me again.

eak924

5 de jun. de 2013

I went to Safford Fiat to get my car inspected. The reason I picked Safford is because I have an amazing experience with their collision department and Scott Mizzell. First, they tried to charge me over $1000 to have my brakes and rotors fixed. When I took my car someplace else they insured me it was only the back brakes. I got them fixed for $60 and took them back to Safford to have my car reinspected. I was in there for no more then 5 minutes when the very rude inspector comes in, rasing his voice saying I changed nothing. Since I know little about cars I called my father and had Bill discuss the issue with him. Mr. Huff criticzed the brake job, then proceeded to get verbally abusive. My father then told him that he would confirm his findings through the state police and we would go somewhere else to get an inspection. Apparently this made Mr. Huff even more mad because he then proceeded to refuse to give my car back to me. We were moments away from calling the county police to return my car when Scott from the collision department came over and got my keys for me. I have spend over $3000 at Safford this year, and the way I was treated by Bill Huff and the service department is very disappointing. If you do not drive a fiat and need to get your car inspected stay FAR FAR away from Safford Fiat and Bill Huff- all they will do is verbally abuse you until they get your money.

RenatoSunico

23 de mar. de 2013

Nice people. Good pricing. I had bad experiences with sev Fiat dealers up the eastern seaboard and it was worth my time to fly to VA and drive car home to NH. I left Quality of Work N/A as I don't quite know what that pertains to.

Steve Van Trees

17 de nov. de 2012

Purchased used 2006 Mazda in excellent conditions. Excellent service from Terry Davis and Marcello Via. They put the car up on lift for us, and gave us exhaustive history of a very well-maintained car. Very pleaseed with car and dealership!

WandaJ

9 de oct. de 2012

I put an inquiry in online and was contacted within 24 hours! Staff is very friendly and knowledgeable. The place is very nice...lounge atmosphere and very very clean! The staff was honest...bought my car on the spot! I didn't feel pressured or anything...all the way from the salesman to the sales manager to the finance team! Great place! And my FIAT is far better than I expected!!!

New FIAT owner

30 de sep. de 2012

My partner and I stopped in *just for a test drive*, but ended up with a new Sport within an hour. This was partially because she was ready to buy, but also because of the fun and easy experience with Marcello and Terry. Marcello was very respectful of my partner and I and seemed genuinely interested in us as people. He let us test drive his personal 2012 500 Sport and explained the various features of the vehicle, and even paired our phone with Blue&Me before we left. Overall, a very satisfying experience, and as someone else's review stated, you felt like you became part of the FIAT family.

Phyllis...Professor of Pediatrics

29 de sep. de 2012

An excellent dealership. Very knowledgable sales personnel. Fair and honest transactions. Very friendly and pleasant staff. No pressure but informed and welcoming sales team. Respectful of customer needs. I would recommend them and the car to anyone! And I have had BMWs, Mercedes, and Porsches...but for urban comfort and convenience this is an amazing car! I especially recommend Lance and his deep knowledge of the product.

melika carroll

25 de sep. de 2012

Everyone was responsive and accomodating; love the car and the dealership made buying it pleasant.

Ann of Washington DC

24 de sep. de 2012

Mike Trotter was great as well as Lance, Terry and Mark! I got the 500c Pop and while it took me several trips to decide each experience was pleasant and all staff was friendly and helpful. So much so that I took a friend back the next day and she bought the same car in the same color! Highly recommend Safford Fiat!

Glenn

19 de sep. de 2012

Buying my VW Golf was a very pleasent experiance my salesman Mike Trotter and the used car manager Terry Davis were a pleasure to deal with.

Need for Speed

17 de sep. de 2012

After reviewing the Fiat 500 Abarth for the past month I finally decided to purchase one. I went to Safford Fiat of Tyson's Corner and worked with Michael and Terry on my purchase. Michael took the time to speak with me about the various features of the vehicle, some I had not learned upon my research. Terry worked with me on finalizing the purchase. Both were very friendly to myself and my family. Everyone at the dealership made it a point to speak with me and congratulate me on my new purchase. It was as if I had joined a new family. I truly liked the idea of signing their buyer board and being congratulated on their facebook page. Overall a top-notch dealership with some amazing people.

dkowalska

2 de sep. de 2012

I have serviced my Fiat Sport here for a year. I also bought a new Fiat here in August. The staff are all friendly and no-nonsense. This is a good dealership. Glad I live in the vicinity - makes it easy, convenient and friendly for me! Love my Fiat too!

Dorota

2 de sep. de 2012

I've just traded in my 1 year old Fiat Azzurro for a spanking new Fiat Nero Cabriolet. The whole process was smooth, I got a good deal on my trade-in. The new Fiat was quickly prepared and I am thrilled! Also, I have had an excellent experience with the service department here. Thank you Safford of Tysons!

13dehenzel

10 de ago. de 2012

We had a great experience buying our used 2009 Audi from this dealership. Terry and Marcello were extremely helpful and worked with us to get us as good of a price as possible. We love our new car and are so happy we bought it from Fiat of Tysons!!!

jritchie76

1 de may. de 2012

First, let me say that our purchase experience was very enjoyable. Our sales person Marcello was very knowledgeable and the actual purchase was uncomplicated and easy.The receptionist that was there each time we were there is wonderful and friendly.The follow-up to the purchase is where this dealership lost me. 1. The car had a "check tire pressure" light on the day I purchased it. We were told the tires sometimes lose a little air because they sit on the lot for extended periods of time. No one volunteered to fill the tire with air. The next day we discovered there was a large screw in the tire. I had to drive all the way from the District back out to Tyson's, drop the vehicle of and then back up to pick it up after I returned from a trip.2. Getting my permanent DC tags has been a real hassle. First of all, I had to call 3 days before the temporary tags were about to expire as no one had called me. When we went to pick up the tags we were told we still owed $55.00 for the tags. Saturday (5/28) when we arrived at the dealership, no one could explain to me why we still owed money for the tags - there was a line item in the finance paperwork that clearly stated we paid for the tags and registration at the point of purchase. The finance manager (in an extremely patronizing manner) said that he didn't know why...the price was always different when registering a vehicle in the city. I paid for the tags. Then, the tags were just handed to me - no one offered to take the temporary tags off and attach the permanent tags.After I left, I realized what a ridiculous thing it was to tell a customer you don't know why they still owe you money, but you do. I put a stop payment on the check and called the dealership back today. Finally, after waiting to get in touch with someone who knew what they were talking about, I was told that the extra money was for a parking ticket that the dealership had paid for on our behalf. Furthermore, they explained it was paid as a courtesy so "the temporary tags didn't expire". Now there is no way to see what ticket was paid as there is no ticket under my license that is showing unpaid. I paid for the tags with a card over the phone, but when I asked what happens if I don't pay you, the title clerk said we'd send you to collections.This process of getting an explanation should not have been so hard and if you indeed paid a ticket on my behalf you should have called and said so to begin with. As I said earlier, the purchase of our new Fiat 500 was great and we absolutely love the car. However, the way we were treated after you got our money and sold us the car leaves much to be desired. I will not recommend this dealership to any of my friends in the future. You are not the only Fiat dealership in the area and I will recommend any one who asks me to take their business to another dealership. You very nearly had a loyal customer in me, but your follow up and follow through for a customer that just purchased a new car from you ruined that.Again, a big thank you to our wonderful salesperson Marcello and the receptionist (forgive me, I didn't catch her name) who works there on Saturdays.

kvk1763

15 de abr. de 2012

I had an excellent buying experience. I worked thru USAA car buying service and placed all of my car criteria on the website Friday at 1200. Within two minutes they were on the phone speaking with me about the vehicle and setting up an appointment schedule. They did not try to up sale or pressure me in any way shape or form. I walked in at 1000, test drove the vehicle and walked out with a new vehicle within two hours and thirty minutes. I am totally delighted with the entire experience and would unconditionally recommend buying a vehicle from these professional and courteous people if you're in the market for a FIAT 500.

Wayne

17 de feb. de 2012

99 Flash red GTI. We all new it needed a timing belt but my issue is it had a new inspection sticker? The left headlight mount was broken from being hit hard on the left and the windshied washer pump sprayed fluid everywhere but the windshield. How did it pass inspection? I made them a reasonable offer but Mark said they had so much in the vehicle that 4,995 was as low as they could go. I wasn't gonna let their bad decision be my problem so I walked out.

Robertli

8 de feb. de 2012

We bought the car for my wife who was and still is very pleased with our entire experience dealing with Cliff and Mark. Both were very knowledgeable and made us feel comfortable with the car we selected. They are a class act. We quickly considered Cliff a friend with a wonderfully engaging personality. We would be delighted to stop in sometime in the future just to say hello to Cliff and continue our wonderful relationship. A special note for the company detail-er: he made the car look like brand new. He did a wonderful job.

ahight

29 de ene. de 2012

I love my new Rame Fiat 500 Sport. Thanks to Marcello for helping me purchase a birthday present for myself. He and everyone at Safford was great to work with and were always making sure I was happy. I had been eyeing the Rame for awhile and when I came in to look at a used car he asked "what if we can get you into a 500". No pressure on me at all but helped me view and understand my options helping me realize the 500 was the better bet. He definitely went above and beyond to help and I would definitely recommend Safford and Marcello to everyone that asks me about my car.

pamgodet

25 de ene. de 2012

Sal was very attentive from the moment I walked into Safford Fiat. Everyone there, Mark, Robert, Jackie went above and beyond. Will definitely recommend and return to buy another vehicle.

think123

23 de ene. de 2012

I bought a 2012 Fiat 500 from Safford Fiat. The entire experience was great. Everything went smoothly and quickly, and I would recommend them to anyone wanting to buy a Fiat in the area.

ldmpowers

19 de ene. de 2012

My husband and I first visited Alexandria Fiat in Alexandria, VA to purchase our car. It was such a negative experience that we actually considered purchasing another make and model. They were horribly unprofessional and unethical.Instead, we reconsidered and paid a visit to Safford Fiat of Tysons Corner. They were fabulous! Marcello is a real pro - from the moment we walked into the dealership, we were treated with professionalism and courtesy. I love my new Fiat, and I will always remember the guys at Safford Fiat of Tysons Corner and how wonderfully positive and fun they made our car buying experience. Thank you all! Lisa Powers

LMorseCCRN

15 de ene. de 2012

Update 1/21/12 - We have been duped by this dealership. When shown the CarFax report on the car we were purchasing, it showed an accident, but the dealership said it was an error, and that their inspection showed no damage. WE agreed to a deal, and they said they'd stand behind any issues that might arise.2 days later, an indicator in the car showed low tire pressure. Safford referred us to our own mechanic, and said if he couldn't fix the problem to bring it to them. A little air seemed to solve the problem. For 2 weeks.Again the low air pressure indicator came on, and now a whining noise is heard from the engine compartment. We took the car directly to our own mechanics, whom we trust implicitly (Schmitz Exxon in Tysons Corner). They identified several specific problems which would cost about $700 to repair, and prepared estimate paperwork for us to take to Safford Fiat. They said that clearly these problems (leaking power steering fluid, problem with engine mount) had been there when car was sold to us, and not disclosed.The service person who answered our call at Safford was rude, beliggerent and inappropriate with his comments toward us. He said he wasn't responsible for the cars' problems and didn't want anything to do with it. We reported his attitude and behavior to Mark, the sales manager.We have had the car repaired at our own expense. It cost us $1366.90. The power steering gear box assembly was replaced and refilled with fluid. No leaks were found after replacement. A 4 wheel alignment was necessary. Both serpentine belts were removed and replaced, then checked for proper tension and operation. The right front lower enging mount required replacing. The transmission fluid level was found to be 3 quarts low and was refilled. This was supposed to be a "Certified pre-owned" car. Clearly,Safford did not do a thorough exam, or they did and did not disclose these problems. They offered us no feeling of confidence and security that needed repairs would be done correctly after we had them diagnosed by mechanics we trust, which is why we proceeded with the repair away from Safford. DO NOT BUY A CAR FROM SAFFORD FIAT. THEY ARE DISHONEST AND YOUR DEAL WILL NOT BE FAIR.Need to add one positive comment about Cliff Landsman, who was the sales person we originally contacted, and wanted to work exclusively with. We got taken away from Cliff by Marcello on our second visit, despite saying we were willing to wait until Cliff finished with some current customers. Cliff would have been honest with us about the car we were considering, and I believe the problems would have been disclosed in advance for us to evaulate.

2vtwin

26 de dic. de 2011

We went in to look at the Fiat 500. We received a very warm welcome and courteous help from Salvatore, he answered all our questions, pointed out features on the test drive without trying the hard sales approach I came back several days later to explore financing options, rececived excellent service from Mark. I eventually decided to hold off on the purchase until the MSRP on the Abarth version is announced. I'll go back to this dealership for my purchase. - Gene

mdaniel82

11 de dic. de 2011

I had an amazing time purchasing used Acura at this dealership. My sales associate Marcello was a pleasure to deal with and went well beyond what was necessary to help me with my questions and concerns with the car. This was a bit of a travel for me to come to, but was well worth the trip! Marcello even got my girlfriend interested in a new Fiat, so we might be coming back again.

Jen0528

20 de nov. de 2011

The dealership was excellent. I was very pleased. I would highly recommend Marcello Via. I was very happy with my purchase. I love my new Fiat.

cdriver9

10 de nov. de 2011

I had a great experience at Safford Fiat. Marcello was a pleasure to deal with and also has amazing product knowledge. He helped me choose the best Fiat 500 for my needs at the best price. The staff is very friendly and helpful. I love my Fiat and will be telling my friends about Marcello and Safford Fiat. I also wish to thank Mark the manager for his help. This was by far the best car buying experience that I have ever had!!

garyef

9 de nov. de 2011

Marcello Via was very helpful. He knew the merchandise. He understood my interests. He offered the best buy for me.Manager Mark C. also was extremely helpful, and later the parts manager helped me with some accessories. I look forward to working with this dealership in the years ahead as my Fiat and I become best friends.

auguri

5 de nov. de 2011

Fiat 500 was one of 5 cars to which I had narrowed down my search. The representatives at the dealership answered all my questions but without a "hard sell". Maybe it's because they know they don't have to - the car sells itself. The test drive was very important to me and I asked one of the salesmen to accompany me because I am not that familiar with the roads near the dealership and because of the major construction in the area. Again, no hard sell but he did point out some of the (very desirable) aspects of the car. When I made my decision, they also helped me with all the details such as setting up the blue tooth, and familiarization with the car. The staff at this dealership know their product and are genuinely excited about it.The experience of selecting and purchasing my new car through this dealership was completely positive.

vr2z

2 de nov. de 2011

Safford Fiat of Tysons has quality cars and quality service! I am happy to be apart of the Fiat family and recommend anyone considering getting a Fiat to go to them! They are the best!

lkekuewa

1 de nov. de 2011

Service was EXCELLENT! Salvatore made the experience simple, quick and enjoyable. Would highly recommend this dealership to friends and family. Selection of vehicles was great and we were able find exactly what we wanted.