duffs926

8 de ago. de 2014

he engine on my Pathfinder blew, and I still owed on it, so was in a really bad spot. The dealership where my Pathfinder was in service, Pine Belt Nissan, was horrific--they told me they'd give me $800 for my trade (the tires alone were worth more than that), did absolutely nothing to help me and tried to rip me off big time--they lived up to the sleazy car dealer reputation. I went to Sansone Jr 66 Nissan and met Karen and Sonny. They were so understanding and sympathetic, really listened to my situation...then bent over backwards to help me. They drove down to the other dealership themselves to look at my car. They brought the price on a $40,000 Murano down over $12,000 to what they owned it, gave me over $7000 on my Pathfinder trade and rolled over the rest of the negative equity into a manageable payment. They made the process so easy, pleasant and relieving...and I'm in a much nicer car than I even would have picked! They actually lost money on the sale of the car but didn't care because it is more important to them to give good service, build relationships and make car buying a happy experience. I left there in (pleasant) shock about how awesome that whole experience was. They also started a "women selling to women" program and rent to own program, which are great. Ladies-go to Karen. Other car dealerships should read and follow suit! I would and will refer everyone there!

Pell62

14 de jun. de 2014

Really went over & above expectations I had for a salesman. I was looking to buy a 2011 Ford Escape for my business, after contemplating for about a week & several trips back to the dealership & was having trouble making a commitment to the Ford. Richard never brushed me off or made me feel pressure to buy. That was important & is what kept me going back to Sansone. Anyway, Richard showed me this 2010 Chevy Equinox, Loaded beyond my expectations. I never thought I could buy this vehicle on my budget. Richard, along with the others involved in the process got the numbers to where they needed to be. I would recommend Sansone Jr's in Neptune for any make vehicle, I bought a Chevy!And I would recommend Richard Edelman. My wife will be looking for a new car in the fall, guess where we'll be going. Sincerely, Stephen Pellecchia, Toms River NJ.

GabrielaR

23 de mar. de 2014

One year ago I got a car from rt 66... one year later and I had to get a new car! I will never again even drive past that place! They ripped me off and sold me a car with a ton of electrical problems

mikatt98

2 de feb. de 2014

Honesty, Integrity and Courtesy! yes im talking about a car sales person. thought i would need to special order the vehicle with all the options i wanted on it. Rob crabtree truly went out of his way to locate this hard to find vehicle with all the options I wanted and then gave me a deal that nobody in the industry could match. made sure i got the best rates on my deal and on my trade in. helped me out with a loaner while we were in between vehicles. when the vehicle arrived he took the time to share his knowledge of how everything worked. took us step by step through blue thooth sync and navigation plus all other options. saved me hours of reading im sure. couldn't have had a more pleasurable experience if he were family. 5 stars is not enough for this guy! thanks for all your help rob,

peachez

21 de sep. de 2013

I had an awesome experience at sansones nissan at rt 66 automall. I never thought I would drive off the lot with the truck I wanted. Rob worked with us till we could get n afford the vehicle we wanted... he spent 5 hrs w/ us until we got what we wanted. He was very friendly and outgoing. Rob was very patient (we brought our 2 lil ones w/us ages 1 n 3) n made us feel very comfortable.I would definately recommend this place n Rob Crabtree. Thankx for our beautiful ford f150!!!

Robyntorel

15 de ago. de 2013

Robert was hands down the best car salesman I have ever worked with. From the very beginning I could tell that he was there for me and to make sure I was happy. I was returning my lease early and getting a new 2013 Altima. He was patient and understanding and made the process seamless. He took the time to show me all my options, showed me cars that were in my price range and was extremely respectable. The entire staff made me feel comfortable. All the paperwork was done in no time and I didn't have to spend the whole day waiting! This was the best experience I have had thus far and will returning here when my lease is up to get a new car!

KatharineS

13 de ago. de 2013

I was in a jam and needed a new car as soon as possible. I stopped in just to try out some Nissan cars and Rich helped me. He was patient and understanding and helped to show me all my options. We must have test drove 4-5 cars! Rich made the transaction as smooth as possible. I appreciate the extra effort that was made by all the staff members as Sansone Jr's, they made me feel comfortable and confident about my decision to purchase a vehicle from them.

rukiaorihime328

12 de ago. de 2013

Had a great experience at Sansone Jr. This is the second time we purchased From this dealership. All I can say is that their a great team, very helpfull and doesn't Give you that stress feeling when buying a car. Ms. Wanda is such a charming and lovely lady.Chris R. And Dan M. Are both awesome. Such great guys in helping me get my first and second car.

katrinacrime

3 de ago. de 2013

Tom was amazing and super friendly! He asked me what I was looking for, and immediately helped me get exactly what I wanted. All of the staff were friendly and accommodated all the needs I asked for. They made the entire experience go from "a dreaded day long adventure", to an awesome, fun time, filled with laughs and smiles. The process was smooth from start to finish. Ask for Tom! I am more than happy with my purchase and I will definitely be going to this dealership for years to come!

GregoryGray

31 de jul. de 2013

Great experience! Rich was very patient with us as we worked through if an EV was right for us. Was not pushy and worked hard to answer our questions.

chanochi

30 de jul. de 2013

I had a very nice shopping experience with Tom Wall. He was very kind to me. He is very aware of the stress surrounding buying a car and he was very patient with me and went as fast as I did, making sure he had answered all my questions. His father Tommy was also very gracious in the offer he made me on the car I was looking at. I would definitely recommmend the dealership and Tom Wall. Mark Feldman

dwigover

29 de jul. de 2013

On Friday,July 26,I purchased a 2013 Nissan Murano.I was in and out in a little over an hour.Tom Wall,the General Sales Mgr.,gave me a great welcome to the dealership.He was very friendly and made me feel welcome right off the bat.Dan McGeveran,my salesman,gave me A1 treatment.He got me the car I wanted and went out of his way to get it because the car was not on his lot.He had to get it from a dealership in NY.Mr.McGeveran sold me my last vehicle and has always made sure I got exactly what I wanted at the price I wanted.Mrs.Wanda Bosque,the finance mgr.had my paperwork done in a flash!I mentioned to her that the last time I leased a Murano back in 2010,it felt like I had spent the whole day at the dealership!She was not there at that time and I told her I was impressed at how quickly she took care of the paperwork and I was on my way driving off the lot in my new Murano!This group knows what they're doing and how to treat potential buyers by making them feel special and I highly recommend Sansone Jrs. on Route 66 in Neptune if you're looking for a new Nissan!DWIGHT R. OVERBY,NEPTUNE,NEW JERSEY

Lindz1473

26 de jul. de 2013

Very friendly and very honest. I am very picky and he had no problem showing me several cars. Highly recommend him!! Overall, I had such a great experience.

arlall1

25 de jul. de 2013

I always come to this dealership because they go above and beyond for you to be comfortable in your payments!!!Chris Reardon and his team worked very hard to make sure I was satisfied ,And I was very pleased!!

JoeinBrick

19 de jul. de 2013

I have been with Honda for the last nine years and been very loyal to them. After a family recommendation, I decided to give Sansone Jr's 66 Nissan an opportunity to price out a new vehicle for me comparable to the Honda CRV. From the moment I stepped into the lot, Tom Wall and Tommy Wall provided excellent customer service. They both understood my needs, and did their best to accomdate them. After test driving a vehicle on the lot, and explaining which car I was interested in, Tom and Tommy both worked on the numbers to come up with a price that I'd be happy with. They were both very professional and provided excellent customer service and answered all of my questions. We came to an agreement on a brand new 2013 Nissan Rogue and I left the dealership a very happy customer. I never thought I'd switch from Honda, but Tom and Tommy Wall both gave me reason to. I am now going to be a loyal Nissan owner and plan to continue to come back to Nissan to deal with such great people that care about the customer needs. A great overall experience that I would recommend to anyone! Thank you Tom and Tommy Wall!

GSFinSLH

16 de jul. de 2013

As a repeat Nissan customer, I was in the market for a new car and a possible trade in of my wife's car. Upon our arrival at the dealership, Tom Wall and his son Tommy provided my wife and I with excellent customer service. They were both very attentive to what we wanted and provided us with all the information we needed to make our decision. They both took what is usually a stressful car buying experience and turned it into pleasurable customer experience. My wife and I can't say enough good things about our car buying experience to our friends. From test driving cars right through the excellent customer service from Wanda in Finance, the end to end experience was great. I got my new car and we were able to make a deal for the wife on a new car as well. If your in the market for a new car, I highly recommend a visit to this dealership and ask for Tom and Tommy Wall.

PatInTheBronx

14 de jul. de 2013

When I went out to trade in my pickup truck and get into a new car, I was planning on going to several dealerships and then making my decision from there. Thankfully, I went to Sansone Jr's Nissan and met with Tom. He sat me down weighed my options and got me into a car that was perfect for me. My Nissan Sentra is exactly what I was looking for, and the process couldn't of been smoother. I highly recommend anyone who is looking to get themselves into a car, to go see Tom. He'll set you up right.

Greg Vasil 12

13 de jul. de 2013

I went to see John Crooks and I went there with no intentions of buying anything. I have a very checkered past and I never dreamed of getting a car. With 0 credit John was able to get me into a car at a very decent rate. I would recomend anyone with no credit or a troubled past to come see him. He was a great help. Seriously John is s good dude and would recomend anyone to Sansone Rt. 66 in Neptune. He was very professional and WILL get the job done. I want to thank him for helping me so much.

ScottPilgrim

11 de jul. de 2013

I would like to thank both Tom Wall and John at Sansone Jr.s 66 Nissan for all of their help in ordering my new 2013 Juke Nismo. Their no pressure approach and patience really shown through, unlike some of the other dealerships that Ive visited in the area. Both Tom and John answered all my endless questions and stayed late to make sure that I was completely satisfied. They were also the only Nissan dealership in the area with knowledge about the special order Juke Nismo. (Other Nissan dealerships had mistakenly told me that the car wouldnt be available until 2014). Sansone Nissan was able to order the car for me and have it delivered in about three weeks. This has been the smoothest car purchase Ive ever made, and I would definitely buy another car from this dealership in the future.

seclusionvoid

6 de jul. de 2013

When it was time for me to look for a new or used car, there were many dealers in the area that I had to convict myself too. We all heard the rumors about car salesman and car dealerships. The rumors like they don't care about the buyer and they just want to make the sale and make the money. The more sales they make the more commission and the more cars they sell the better the ratings and the salesman are able to move up in their position. Well this is true but not so at Rt 66, Sansone's Jr. I went to a few dealerships as I said that is how I found these rumors to be true. This Nissan delership on Rt 66 in Neptune treats the individual as a person first and then worries about the sale. I am not getting anything for posting this. So I am telling the truth. When my truck that I purchased had a problem they gave me a customer care car to use write away with no hassel. I did not even have the proper paper work to get a customer care car, and the salesman and woman used their own personel resources to help. That is unheard of at other delaerships. Can't help you if you don't have the proper papers. Rt 66 Sansone Jr's Nissan Dealership went out of their way for me, and their service center right on the lot fixed my vehicle within or just about an hour besides a prior time. Your the best Sansone Rt. 66. If you need a vehicle everyone, go to some place that really cares. My name is Vincent S. and I am greatful for them. Give them a try, don't take my word for it and I guarentee it, ask for Rich Edelman or Wanda Bosque.

wneogra

17 de may. de 2013

WOW!!!! The overall experience here was EXCELLENT! Set up an appointment to have my 2011 Juke serviced. Jay was terrific, very accommodating and while I was there wound up trading and purchasing a new 2013 Juke. Dan McGeveran and Tom Wall made the sale easy. We negotiated a fair deal, they set up the financing and before I knew it I was in a new car. This has been the best auto purchase experience, ever. If you are in the market for a Nissan, go see Dan and Tom. I assure you, you will be very happy & satisfied. Go Sansone Jr. 66 Nissan!

Leftscore1

2 de abr. de 2013

Tommy Wall was an amazing salesman. He listened to me, got me what I wanted and went above and beyond for me. I would recommend that when shopping for a car, you go see Tommy

PatrickFeeney

14 de mar. de 2013

I was able to find a car in good condition to my liking and price range. Everyone there was more than helpful and it worked out great.

immense1982

21 de feb. de 2013

The dealer listed a false mileage on contract and sold a two year warranty to me on my car which should never have been sold. As I went to cancel my warranty I found out a car with over 100,000 miles cannot have a 2 year warranty on it. All the paperwork lists 91202 miles but the car was sold with 106,000 miles on it. They also told us we had to buy the warranty to get a lower interest rate from the bank. which after cancelling our warranty we found out was not true. Our interest rate stayed the same with or without the warranty. Car needed something and sales person told me they will fix but they did nothing!! Car key remote was not working and they told me '' go online and order it'' !!! so they are not professional ..

jgorto

10 de jul. de 2012

I test drove a 2008 pathfinder w my wife. the salesman and the manager were both very nice and very helpful. We got a great price and a great trade in price but decided that the pathfinder was too small for our growing family. I would have definitely bought a vehicle here if they had a bigger SUV in our price range.

c8user123

26 de feb. de 2012

We accompanied my daughter to purchase a used nissan rogue. The vehicle had been sitting on the lot for four months and seemed to be a very good price. They low balled my trade in and on top of it they wouldn't deal on the price of the used vehicle we were purchasing. The final straw was that they wouldn't pay for the second car key, there was only one for the vehicle. we even offer to pay for the key if they would take care of the programming at their expense. They wouldn't agree to that. the programming wouldn't have cost them a cent. some of the extended warranty on the car escaped their knowledge> Sad the customers has more knowledge of these thing than the dealer.

mdv2442

30 de jul. de 2011

Bought a new 2011 Nissan Rogue from the dealer , good experience. No hassle, no push by the salesman. Would have went back to the dealer for the next Nissan , but......Problem, had a Viper remote starter installed, at least I thought I did. Waited for service, young kid at the counter gave me the box and told me everything was ready.... Went home and immediately discovered the installer never entered me into the system , something simple, yet overlooked...... costing me 3 hours of computer and phone time. Viper also did not have good customer service..... They , Viper, also told me that the dealer did not properly install and check the product. I called Sansone again and they admitted the product was not checked after installation... Come on guys, its the basics stuff here !!!! Not IMPRESSED ...... The manager at the dealership was helpful and did try to correct the problem but the problem kept growing, not his fault. This was a breakdown of communication many times over, and I was the recipient... Its the little things that make the difference and Sansone completely missed the oportunity to impress me....

sharae

19 de jun. de 2011

This dealership should be on WORLDS BIGGEST SCAM ARTISTS!! I am a twenty yr old female and I went to Sansone to purchase a car. They sold me a 2003 Saturn with 123,000 miles. I dont have any credit history and this was my first time at a dealership. I told them I was looking for a safe reliable vehicle to go back and forth to school and work. Well in the first week I had the car the check engine light came on and would not go off. I went back and they said it was because the gas cap was loose. The service guys did something to the car and returned it to me. A week later I am driving and attempt to turn the wheel and the car does not turn, well the power steering went. I go back and they tell me it will cost me 600 dollars to have it fixed. After complaining John the manager tells me they will foot the bill. They fix the car and return it to me. The check engine light is back on again in another week but they keep telling me its due to the gas cap being loose. I am driving to work one morning and I feel the car surge then stop. The transmission is gone. I am sitting in the middle of the road. The police come and Sansone sends a tow truck. I complain and John once again says they will take of this no charge. I am given a loaner car and I am driving this for almost 2 months. Then one day they call and say they cant fix my car its too much money and I should come get it. It is now March of 2011 and I purchased the car in Nov of 2010 but have been in a loaner since January. The car has 125,00 miles on it. They offer to sell me a 2011 Nissan Sentra sticker price 17,000 but to build equity in the car so the bank will finance it they tell me I have to pay 19,000 for the car. John tells me they have a friend in the bank and they can get me financed even though I still have no credit history. I still owe them 6000 for the car I got 5 months ago because according to them its only worth a 1000 due to the transmission, mileage and age (LOL). So they complete the paper work for the Nissan Sentra total price with all the fees $25,000. I decide not to deal with them. I realize they are scam artists, thieves and liars. So I am now paying a car note for 3 yrs for a car I drove 2 months. Do not do business with these people. The best part about the whole thing??? they tried to charge me $177 for towing the car when the transmission went. Sanson Nissan RT 66 Neptune is not the place you want to do business with. If you would like to see the car, paper work such as repair receipts etc. and hear more about this story I would be very happy to scan or email you copies.

julie320

5 de abr. de 2011

Whoevers reading this, for your sake do not go to these ppl. I regret seeing these reviews just a week late after this deal went down. This was the most horrible experience of our lives.My newlywed husband and I go in 2 weeks ago wanting to trade our nissan frontier which lease was almost up and wanted to get the new maxima premium packge. Anyways, they traded the car no problem and they told us to go out to the lot and pick one we liked.From all 4 colors available,I didnt like any(this was for my 24th bday)all we wanted was black, white or silver , and all they had was a light blue, a jade, dark red and eggplant colored car.We saw a silver one which happened to be a demo in the lot, with 5,000 miles alrdy on it fully loaded with these nice expnsive rims on it, USED car and they wanted to charge us an extra 4 grand for the rims,basically putting down 3500$ down and upping the lease to $30 more a month for a used car(and this car happens to be Mr. Sansone's himself that he takes home every night)....so we said take off the rims and well take the car since its silver and we dont need such expensive rims being that we live in Brooklyn and they are likely to be stolen(my husband works near the dealership thats y we decided to use them). they said absolutely not u must take it as is or go take the dark red one if u want the original cheaper deal. I was horrified and ready to leave when they started making us feel guilty with crap like were trying to help by letting us work the deal till afterhours it was around 10:00 pm blah blah blah and by gettin us a rogue in the color we want(we had thought originally about the rogue but changed our minds....either way i dont know y they got us a rogue in the black from diff dealer but the maxima they cudnt give us a color we wanted.) anyways, feeling crappy and stupid a day after my bday, I stood there and said ok lets just take the dark red one bc i didnt want to spend more $ since we were 24 and newlyweds.I got forced to take a color which i hated. My husband knew how i felt and tried to make me feel better all night, but to no avail so he tells me lets just trade it to the silver tomorrow and ill pay the extra money down and 4 grand is ok as long as ur happy. I was ecstatic, he went back the next day exchanged it and so on. Wednesday afternoon, im going to run an errand in my new silver maxima, in broad daylight,when i see major scratches on 3 out of the 4 rims that i paid an extra 3 grand + for! I call up my husband appalled told him they have so many scratches on them and we were ripped off completely. these liars didnt even offer to tell us they had damages being it was a demo. I was ready to kill. My husband assured me he will drive back again tomorrow with the car and take care of it. And then it got worse, much worse. He goes in the next day and listen to this, He sees Mr. Sansone, and tells him very nicely(my husband is very nice but im the tough one in all this)that the rims are extremely scratched and we shouldnt have paid an extra 3-4 grand for them. He says why didnt u just take the car without the rims?? My husband says I DID!!! THEY DIDNT LET ME! and the own boss says "OH I dont know then, u must take it up with them"and walks away. WTF???? where is the professionalism there?? I was pissed. Im 4 months pregnant and i was having a panic attack. It gets worse...My husband walks up to Kevin, "a so-called sales manager" and kevin says I will not talk about the car until u get me papers showing me how much u make bc u are a liar and fukin scumbag! this is what he tells my husband, my husband says i'm the liar??? They made us feel like we were the liars and cheaters. My husband said u let me leave ur parking lot with not ONE but TWO cars and ur telling me i might not even be approved???? People, these guys are a total scam artists. Please beware. Furthermore, Kevin tells my husband u get me proof u can pay for this or i want my car in my lot now and if u want ur truck back u better go get 16,000 to buy ur truck back!!!! I was ready to die. This whole situation did not sound like a business deal with legitimate ppl or somebody like a nissan dealer! it sounded like i was dealing with a shady stupid rundown company and was about to call a lawyer. This was a freaking tradeoff and the monster has the audacity to tell us we have to buy our truck back??? I call him up to tell him what my husband just told me and that i wasnt gonna stand for this treatment, He curses me out , tells me the same about buying back the truck and that were liars and scumbags....im like WE?? Ur the assholes who gave us a defected car! Nevertheless, my husband brings him his 1090 to prove we can afford the car and he says um no, u need to file taxes and bring me that hes like nobody ever told me that but again the car was approvedd since monday so what the heck are u telling me!!!! I call up Nissan directly and they tell us to not give him the tax returns they are using that as a way for them to get back $ for the truck an extra 2-3 grand. We filed a complaint with a manager at nissan, however they dealer said they will not lower the price or budge since we alrdy signed. Even after the whole scam they played on us they wont return fix our rims or anything. This place should be shut down and the people at Nissan felt terrible for us since we are loyal customers and we were treated as garbage. its a shame to say we will never deal with nissan again, only bc of this dealer. Nissan should really be smarter about who to give out dealer licenses to bc apparently from my experience and others ive read this place is as shady as can get. I wish whoevers reading this will think twice before going here. The only way i might find closure from this scam is by going to the BBB and that is what i plan to do. This place was just utterly disgraceful.