kimberly

21 de abr. de 2015

overall i don't have a positive views of car dealers but my experience at Santa Monica suvs was very pleasant ,i was impressed that it took only 15 minutes for office to complete my paperwork and the salesperson hamid was very accommodating .its been 4 months since my purchase and other than a minor issue car is been great

anthony B

7 de mar. de 2015

I bought a pre-owned BMW X3 SUV that was very clean and runs very well like a Beemer should. Santa Monica SUV only deals with top shelf pre-owned SUV's. Their pricing was more competitive than the national dealers. Great purchase!

jake

27 de ene. de 2015

My experience at Santa Monica Suvs was fantastic. I just bought a 2006 Range Rover from them. They have a great, no haggle pricing model. I got a very good price for this low mileage, one-owner vehicle. And best of all, they have a no pressure sales approach. I got a great deal, the car checked out great on CarFax and they made the whole experience of buying a car, a pleasant one. After all, you don't buy a new car very often, you want to be excited about it, right? I give them two thumbs up and I'd recommend them to anyone. -Jake

stephany

27 de ene. de 2015

my first time buying a used car ,i had heard lots of bad stories regarding used car lots ,i was hesitate purchasing a car from used car dealer,Santa Monica suvs proved me wrong ,i purchased my dream land rover and have been very satisfied ,

gustavo

11 de nov. de 2014

e have bought both my cars at santa monica suvs . Excellent service and good people who makes you feel at home. The service and sales people are excellent.

lester

24 de oct. de 2014

Currently, we have two high school seniors graduating this year both wishing to select their first cars soon . Thank you for your continued high level of service and commitment to ensuring customer satisfaction. We have enjoyed our the land rover we purchased from you and i greatly appreciate your effort to provide us with the second key

moorea anisa

18 de oct. de 2014

What can I say about this dealership? They've obviously arethe number one pre-owned land rover dealership for this many years for a reason, and I found out first hand why. I definitely got a five star treatment here. My salesman, andy was amazing. He went above and beyond the call of duty to help me out. I have less than stellar credit and needed a car bad. I also couldn't afford to much down. For a few days Andy I went back and forth trying to find the perfect vehicle and fit for my finances. He totally came through for me. I was able to walk out with an amazing car. He also knew so much about the car itself, that I don't think I even need to read a manual or anything. Overall, a great car buying experience and they made a customer out of me for many years to come. Thanks Andy, and camran so much for making this happen!

eduardo imarrato

16 de oct. de 2014

i purchased my car 4 months ago and i waited to see how the car turns out before leaving them a review, andy and camran are great ,they both helped me with the process of choosing and financing my land rover discovery,i got a great rate and great car ,thanks very much and i promise i will be back to purchase my next car

WAYNE WOODRUFF

9 de oct. de 2014

The guys here are world class. Excellent customer service. I was in and out in 20 minutes with the Land Rover I always dream of. Wayne woodruff

Not Happy

30 de sep. de 2014

I'm not sure why there are so many positive reviews because I had a terrible experience here. They wouldn't even let me test drive ANY of the cars. I just could sit in them. The salesman told me that I had to make and offer and come to an agreement of the price I was going to buy it for before I could even test drive it!!! Hmmm what?!?! That's insane, the whole purpose of buying a car is seeing what it feels like to drive. Then they told me they couldn't let me drive because they were short staffed and I had to make an appointment. There was absolutely no one on the lot looking at cars and there was two people working. It was just excuse after excuse and I couldn't handle it anymore. I will not buy any cars from them! They were just terrible to work with. STAY AWAY!!

Tim O.

11 de sep. de 2014

I purchased a 2011 Range Rover Sport HSE Luxury and could not be happier with the service from Santa Monica Rover (now Santa Monica SUV's) The sales person was Andy - he was excellent - very, very patient and not al all pushy. He is extremely knowledgeable and gave me sound, impartial advice on the various cars that suited my budget. I made three separate visits before I made a decision! Camran is a senior manager who handles the paperwork and finance. I took out a little finance for 12 months and he arranged this with no fuss. After I left the dealership I noticed a mistake on the paperwork and informed Camran. He replied immediately to resolve the genuine oversight and could not have been more helpful or courteous.... arranging for a new contract with no fuss! Be wary of the poor reviews on here: I am very critical of all things customer service and can say that this business is well run and prides itself on customer service. What a shame more satisfied customer can't be more motivated to give accurate feedback! Thank you Camran and Andy....when the time is right I will definitely be back for my next Range Rover (Supercharged next time!)

Morton

8 de sep. de 2014

This was my first experience with any car dealerships. I had no idea what I was doing, but luckily the salesman who assisted me, andy, was helpful in every way possible. With a few roadblocks, I was still able to leave with a car of my own because andy did all he could to help me. Initially I was scared because I always hear horrible stories about salesmen and their scam tactics, but in no way did I ever experience this. I'm so thankful for what he's done for me and will definitely be returning when I'm ready for a new car! I'd definitely recommend the salesman, and dealership(Santa Monica Suvs) if you're looking for someone who looks out for you interest as well. So happy with my new car!!

sandy

4 de jun. de 2014

All I can say about my experience with Santa Monica rover is AWESOME!!!!!!!!! Andy was the salesperson who got me an amazing deal on a range rover that I was not expecting to get. As a single female, I went alone and loved ,

hasse

10 de may. de 2014

i purchased my car last month ,2008 range rover hse and i love it ,my payments are what i wanted to be and the car is exactly as i expected ,i have had no problem at all .andy and camran were very helpful and nice ,talk to them when you go there ,

vic resni

1 de may. de 2014

The staff are honest,nice,truthfull,helpfull ,courteous ,i will tell all my friends about them

Paula

20 de abr. de 2014

I bought my land rover 7 months ago and waited to see how my car functions before I left a review . I bought a 2004 land rover discovery and it's been a wonderful car . No problems at all . The sales persons were all great and all helped me . Apparently. the don't work on commission and they make sure you get service. The dealership looks very professional and neat

go ask for camran

4 de abr. de 2014

where can i start ?from first i got there to the end when they handed me the key to my range rover was as pleasant ,smooth experience as can get .it took total of 15 minutes to do the paperwork and i was out of there ,next day the owner camran called to ask me how my visit was and it made me more confident about them thank you very much camran

mathis

29 de mar. de 2014

I purchased a land rover discovery from Santa Monica rover a month ago and I wanted to wait to see how my car preformed before I wrote a review, I actually had a little problem with the navigation system and I took it back to camran the owner at the dealer, he was extremely helpful, they repair it without any charge even dough i had purchased the car is as is condition . The price of cars was great, and the interest rate they got for me is very good. I definitely recommend this dealer. They got my business today and for sure in the future.

al taylor

10 de feb. de 2014

I've been buying car here for many years now. Time to write a review right? Yes it is and here it is. These guys are great! Great service and plenty of land rovers choose from. Come here for the best deal I town.

moorea

7 de ene. de 2014

great financing options ,i visited few other dealers before i purchased my car from santa monica rover and none of them could come close to Santa Monica rover with the way they treated me ,i got a excellent deal and despite my less than perfect credit they secured me a great financing

enderlle

18 de jun. de 2013

everything was according to my expectation ,whatever the salesperson at time of sale mentioned was totally true and i have had no problem with my range rover i will recommend Santa Monica rover to all my friends they are great

margaret

12 de jun. de 2013

i bought a 2006 range rover sport in January 2009 and have not had any problem with this car ,i recently traded this vehicle for a newer range rover at Santa Monica rover and i was completely caught by surprise, they almost paid for my trade at the face value i paid for in 2009 ,they have the best prices and selection please give all your business to them they are great dealership

gustavo

8 de jun. de 2013

i visited and purchased a 2003 range rover in January 2013 i have had the best experience of purchasing cars ever,they treated me with respect and they were very honest with me ,Santa Monica rover secured my financing despite my credit is less than perfect

andre

21 de may. de 2013

at first i saw a reviews which i found out later that in used car business you can not make everyone happy .everyone has a different expectations .i purchased my car from camran five months ago from santa monica rover and i am a very happy customer

gerald

14 de may. de 2013

These guys are the real deal. Since getting a great deal on a range rover sport 7 months ago, I have not had any problems whatsoever. Hornburg dealerships are all scummy and ask way too much. Cameron has assisted me in purchasing an extended warranty for both my rover and my Audi. THE place to go for a used Rover in LA.

KC

6 de may. de 2013

I purchased a vehicle from Santa Monica Rover in November 2012. The day we came to sign the paper work and drive the car away I noticed that the back windshield was separating from the convertible top. I pointed this out right away (before the contract was even signed) and Fred told me that it would be repaired anytime I want to bring it back at no charge to me, of course. He stated it would only take a couple hours. I asked him about the other parts on the vehicle Specifically the brakes and tires. Fred told me that the mechanic checks over the entire vehicle and makes sure ALL parts are above 50%. I brought the car back the next night after work. I was told it was too late for them to fix the window. The following weekend I brought the car in. They informed me that they can't do it on the weekends. It had started to rain for about a week straight and the whole inside of the car was covered in water and mold had begun to grow on the inside of the convertible top. I have no where to park this vehicle out of the elements. Finally I was able to Schedule a time they would be available. I picked the car 8 hrs later per their request. When i arrived the glue was still wet and the window and convertible top were being held together by a thin piece of blue tape. The very next day the top had separated from the top AGAIN. I called Fred and informed him this had happened. He told me the only way it can be fixed is to buy a whole new top. The glass is factory heat sealed. WHAT!!!! I'm so angry that they didn't tell me this from the beginning. I would have never bought a vehicle with a broken window and one that would cost over $1000 to replace!! I'm still dealing with this very frustrating issue. I have called Santa Monica Rover so many times asking to speak to so many different people hoping that someone would fix this huge problem that they sold me. They always tell me to call back and ask for someone else. They promised it would be repaired by them and they have not done it. Gets better...... After only having the vehicle for 5 months I got a flat tire on the highway. AAA comes and informs me that my two front tires are so bad on the inside that the wire is showing through. These are specialty tires so they are a bit more expensive. $260. for 2 front tires. They checked my back tires and found that I have the same problem there as well. These were not sold to me at more than 50% working condition. I'm very upset with this dealership and every opportunity I get I make sure to inform people of where NOT to buy a vehicle!!!!!!! All I wanted was for them to stay true to their word and fix my window!!!!

stacy c

25 de abr. de 2013

This review is three years late but still relevant!... I bought my (ex) beloved sweet ride from here almost three yrs ago to the day. My range rover was one of the best cars I've ever had & I finally just had to let it go yesterday. I had to give props to santa monica rover (& in particular, camran , if he's still there!) for sucha great car. If you're looking for a used lot w/ reliable cars, I would definitely recommend santa monica rover

adam morison

5 de ene. de 2013

I found the car I wanted great price. I live out of state so had a limited time in Santa Monica. Viewed 8 cars over Labor day weekend diffrent dealerships and by far their approach won me over sure I could have went to a big lot dealer and got a "free" IPAD or something but you all know there is nothing free in life. I couldn't be happier with my car and would certainly go back. It's hard now days to find a dealership who stands on their products

Unhappy customer

29 de dic. de 2012

First of all, don't be duped into believing this is an authorized Land Rover dealership. It isn't. I called to inquire about a specific vehicle advertised in the business' ad, and was assured it was still there. After driving 85 miles, I learned that they had "sold" the vehicle. The person I spoke to initially at the dealership recalled my phone call and denied that he had said the vehicle was still available. He mysteriously disappeared and another person came out to speak with me. This person seemed polite and did his best to pacify me. I did look at the lot's selection of vehicles and was not impressed. Most were suffering from body damage and shoddy attempts of repairs. Combine this with no parking, and you have a sub par buying environment.