vitmaria111

18 de nov. de 2016

Tony created a pleasant atmosphere, total cooperation, did his utmost to work with me, achieving a satisfactory sales efforts & built a trustworthy relationship that I can call upon Tony Aiello at anytime w/questions.

DA White

18 de nov. de 2016

I came to get a new Explorer when my old lease was up. Marianna was excellent. She asked all the right questions to find the right vehicle for me, knew the features and details of my model like the back of her hand and was flexible without being pushy. JP was friendly and explained the options of my financing clearly and effectively.

HGWM1027

15 de nov. de 2016

Came into the dealership on 11/11 after work with my wife and had the pleasure of dealing with Shaun Blanco. By far the greatest experience I've had at a car dealership! As we all know, the car buying experience can be one of the most stressful out there. Shaun answered every single question we had, took the time out to address all of our concerns, even the ones we didn't know we had! This was my first time leasing and he explained every single aspect of it. Anyone considering a new car, I MORE than reccommend this dealershi, especially Shaun. He's been in the business awhile and is very knowledgeable. Never felt like I was being taken advantage of. Everything at the dealership was state of the art and seamless. They even have a brand new service center! Picked up my brand new Fusion the next day, 11/12 and couldn't have been happier! Was in and out within an hour! Will certainly be back for my wife is a few months.

bmcilvain

13 de nov. de 2016

The car buying process went very smoothly, and I am very happy with my new car. Everyone, especially our Shaun Blanco, were very responsive and handled things quickly. Would definitely go back in the future.

Lisa

12 de nov. de 2016

I took my '16 Expedition to Sayville Ford for an oil change, and assistance with a headlight issue I was looking to have corrected under warranty as I had purchased the truck recently and it was used. I decided to give Sayville Ford a try after doing some internet research on nearby Ford dealers. Made a service appointment for a Monday and arrived 10 minutes early - the truck was checked in immediately. Service advisor Dimitri Kreatsoulas was extremely friendly and took the time to listen to my concerns about the headlights and assured me he would do what he could to assist me. The oil was changed expeditiously while I waited and Mr. Kreatsoulas assured me he would keep me posted about headlight issue. Two days later (Wednesday), I received a phone call that new headlights were in as well as some wheel locks I had ordered previously. Appointment was made for Friday (5 days from first visit) to have headlights replaced under warranty and have the wheel locks installed. That visit was under an 1 hr!I was extremely pleased with the service I received, and truly grateful that Mr. Kreatsoulas worked with Ford to replace my headlights under warranty - and it was done super quick! Glad I chose Sayville Ford for service and I will be bringing my truck there for all my maintenance/service needs.

Angelo

11 de nov. de 2016

We had a great experience at Sayville Ford. Our sales person was Jack Frost. He was very professional, courteous and knowledgeable with the vehicle. Even when we had to wait an extra day to be able to get our vehicles he was very apologetic and attentive. Even after getting the car any questions or request I had he handles in a timely manner. The dealership was very clean and look forward to bringing in my vehicle for service appointments.

john a paganas

10 de nov. de 2016

i been dealing with bryan for many years i followed him from newins ford because he is honest bends over backwards for you. i have recommend him to to friends of mine and all of them purchased new vehicles from him.

Vicki Volpe Middle Island NY

9 de nov. de 2016

Buy all my vehicles from Sayville Ford. Robert Pollizatto is the best sales guy ever. He spent hours showing me the truck from top to bottom. Goes way above what is expected and makes sure youknow how to contact him if you have even the smallest problem or question. I'll be back for my next F150.

Pmaund93

7 de nov. de 2016

If your looking for a vehicle and you come across sayville ford i guarentee your experience will be as good as mine, do your self a favor and ask for Ben Geraci the guys young but hes an excellent salesman, hes very experienced in details of each vehicle and will undoubtably make your buying experience as fun and enjoyable as it should be purchasing a new vehicle.

Kelarine

7 de nov. de 2016

We had a great experience with our purchase. Marianna was professional, friendly, and knowledgable on the details of the Explorer. She responded promptly to our follow-up emails and phone calls. It was a pleasure to purchase our last gas powered vehicle from her!

Jamz

7 de nov. de 2016

I recently purchased a pre-owned Ford Focus from Sayville Ford. Benny Geraci was the Sales Consultant that handled the transaction along with, Arnie Phelps, the Finance Manager. Benny is an excellent Sales Consultant - knowledgeable, attentive and forthright. The same can be said for Arnie. Overall it was a very satisfying experience. Thank you Benny, Arnie and Sayville Ford. I wish you all continued success.James Castiglione

Jaguar Scott

6 de nov. de 2016

I've been leasing from Sayville Ford for 25 years because of great service & great prices.Their service department has convenient hours and always goes above and beyond.

Grosjeanj

6 de nov. de 2016

This was the quickest and easiest car buying experience I've ever had! Thank you to everyone at Sayville ford that helped make this happen! I am extremely satisfied with my new fusion titanium energy!

Tracy86

6 de nov. de 2016

This dealer has great workers in all department. I never left upset. The service department goes above and beyond to make sure they fix whatever it is you need and have you on your way with a smile on your face.

Joe

5 de nov. de 2016

One of the biggest reasons I gave this dealership 5 stars . Is Jack Frost I couldn't have asked fora more helpful , knowledgeable , and friendly salesmen . I leased 4 cars at Sayville Ford. Jack was the main reason I came back.

Elumley33

4 de nov. de 2016

Amazing dealership and even more amazing people! Sayville Ford was an incredible help when it came to leasing my car. Bob Pallizatto sat with me and went over every detail that my car has to offer and made sure I was comfortable before I left. Incredible help and I wouldn't want to go anywhere else.

CHRIS

4 de nov. de 2016

sHAUN IS NICE GUY HE SHOWN ME AROUND ..PICK THE CAR LET ME DIVE AROUD It was a great experience. Would highly recommend this dealership to everyone.

Steve1223

3 de nov. de 2016

Everyone was very helpful. It was a great experience. Would highly recommend this dealership to everyone. Ray in sales was very knowledgeable and knew exactly what I was looking for

Craig F150

2 de nov. de 2016

In this digital age we live in, I find more often than not, good help is harder to come by. I can admit in a previous career, almost 20 years ago, I was in the auto service industry so I can be particular. Just keep that in mind when you read the following.After a less than positive experience with different service agent, Dimitri saved the day. He was attentive, friendly, honest and most of all took care of all of my concerns on what was a negative experience earlier in the week. Not only did he take the time to explain why the agent earlier in the week had substandard ability to provide A+ service, for the technical issues anyway, but he went above and beyond explaining things my sales representatives didn't even bother to go over with some of the packages I got with my vehicle. If you are in the Sayville area, make sure you ask for Dimitri. Diana is also a great person to work with. They have both done a great job for 2/3 of my service interactions. They should be commended by management. It is ultimately the people who make the difference in a service scenario. Its a hard job since many of the sceanrios are due to something being broken or failing in the vehicle we depend on. And it is the both of them who get the credit for my continued relationship with Sayville ford.Thank you both for your professional service.

Jim3171

2 de nov. de 2016

Once I entered Sayville Ford I felt like home, the staff at the dealership made the experience of buying a certified pre-owed so simple and the professionalism that was displayed made my decision even easier. I have to say this my sales lady Jacqueline Grosjean was exceptional and extremely knowledgeable in her profession. From start to finish Jacqueline was there every step of the way, and answered every question I had with extreme professionalism, she gets 5 starts from me and I encourage all potential buyers to shop at Sayville Ford and make sure you look up Jacqueline Grosjean.

Ford 150

1 de nov. de 2016

My day at Sayvill Ford My sales lady was wonderfull I was not rushed she was very informative Mariana it's not your typical sales person she is very polite and makes you feel at home this is my fourth car I purchased from Sayvill Ford she is by far the best sales person I had to deal with Sayville ford should be happy to have her on their staff Rudolph Kastanek

Conway Concepts

31 de oct. de 2016

John helped me in so many ways to understand exactly what the benefits of the truck but I purchased where. It was very clear and concise where the paperwork was concerned I felt at ease and that I could trust him implicitly. Such a great guy! Had a fabulous experience with the dealership and I hope I continue to have one for many years to come.

Ben Caccavale

31 de oct. de 2016

From the time i pulled into the service bay to the time i pulled out i was treated like family. The service team and the parts department were very polite and professional. They took care of my every need. My service writer Kenya Augustin took the ball and ran with it taking care of every detail. She evan called the next day to make sure i was satisfied. I was lucky to have had the pleasure of working with Kenya and the whole team at Sayville Ford.

Abedocks

31 de oct. de 2016

Mr. Robert a great person very professional Very happy to know him for his help thank you very much Mr. Robert I love sayville ford

JP

31 de oct. de 2016

Friendly salesperson, floor manager and finance person. My salesperson never pressured me and was truthful about the final price, "no surprises". During the delivery process Jackie walked me through the features of my new car. What would be nice to see for in the near future at Sayville Ford is receiving your Ford Hybrid Electric vehicles delivered to us customers with a full charge on the battery.

bbialecki7

30 de oct. de 2016

It was a pleasure to deal with Sayville Ford in regards to my new lease of a 2017 Ford Fusion. I had previously leased a 2014 Ford Fusion. They were very helpful and knowledgable. They made this process as easy as possible and I would recommend them to all family members and friends.

Ellen Rotolo

29 de oct. de 2016

Bob Pollizato. was extremely helpful in getting me into a new Ford Escape 2017. He made sure that I was 100% satisfied with the car and made sure I understood how to operate each part of the car before I left the dealership.

Douglas George Gifford

28 de oct. de 2016

Sayville Ford and Shaun Blanco were quick , professional, easy to work with, the Ford Explorer was delivered immaculate. Great experience all around. The dealership facilities are brand new.

Stephen G Boyd

28 de oct. de 2016

This is one Fast and friendly dealership with a great service department. Always found my ford cars reliable and up to the date on technology.

Joe F.

27 de oct. de 2016

Buying a car at Sayville Ford was a nice experience,no unnecessary pressure to buy, just good solid information about the car and the dealership. The sales person was thorough in his presentation, he knew the facts and figures and carefully explained them.

Jaeckel,Laura 16

27 de oct. de 2016

My husband had purchased a car from John a year ago..My car needed to be replaced.John had located an edge with all options I wanted ..I had my 2016 Ford Edge in my driveway within 24 hrs..I would highly recommend John..He did an awesome job for me.

SRD1969

27 de oct. de 2016

We needed to upgrade my wife's car and since we had such a good experience last yeat when we leased our Explorer from Sayville Ford it was a no brainer to go back there. We were pleased to work with Ben this time around. He was very informative and accommodating.

Edgarchabla

26 de oct. de 2016

This is my third time buying a car with this dealer and I must say there service is excellent and I would recommend to everyone to buy a car here.

Frank Sansotta

25 de oct. de 2016

I couldn't say enough kind things about the team at Sayville Ford. Shaun went above and beyond his duties as a salesman. I came into the dealership about two months ago looking for a 2016 mustang GT with specific options (GT performance package), and colors. Shaun searched high and low for me and never forgot about me. Two months later, Shaun called to tell me that a car just came in and to come in as quick as I can because the car wasn't going to last. He found me the perfect mustang GT in deep impact blue, a color that wasn't even on my radar but it was love at first sight. Tom, the finance guru was equally a pleasure to deal with. He wasn't pushy at all, funny and a people person. Alexis, the girl who called me at least once a week to tell me they didn't forget about me, was a doll. I love the staff at this dealership and they now have a customer for life. I couldn't be happier

Happy Ford17

25 de oct. de 2016

Our salesman Rob was very knowledgeable and helpful. Al the sales manager greeted us and made sure we were satisfied. Tom our finace man was a pleasure to deal with as usual. We would highly recommend SayvilleFord to our friends and family. As always it was a great experience!

Carol Seitz

25 de oct. de 2016

Bob P made my experience a very pleasant one while looking for my next Lease. Bob sells our company all our vehicles, we just love him. Which explains why when we had to replace 4 cars this year, we called him pronto! He is the best.

kregan

25 de oct. de 2016

I HAD A VERY GOOD EXPERINCE WITH SAYVILLE FORD Jacqueline Grosjean WAS A GREAT HELP AND VERY PROFESSIONAL WOULD RECCOMENT TO OTHERS VERY HAPPY AND SATISFIED

Rita Orza

25 de oct. de 2016

Our dealer Shaun Blanco was the best! He was amazing through the whole process. The best was how he spent so much time with us showing all the features of the car.

sturm

24 de oct. de 2016

The entire experience was a pleasure. Very professional. Shaun Blano was excellent! I would definitely recommended Sayville Ford to others. Again, the entire experience and atmosphere was great!

MDubb

22 de oct. de 2016

The whole process was great. Brendan was very professional, knowledgeable and helpful. He made the process painless and smooth, and I left with a great car. Sayville Ford made me a happy customer.

Jal1221

21 de oct. de 2016

I have been a customer that Sayville Ford since 1994 and have a leased many cars and trucks over the years. I have always felt confident that I got a good deal. Their service dept is also excellent.

Kathleen Schmid

21 de oct. de 2016

Great dealer. Jacqueline was my salesperson an she was fabulous would recomend her highly. Everyone at dealer was so nice had great experience . This my third ford in 7 years previous dealer was not the same friendly dealer they used too be. Sayville is just great will do my future business there.

tomiadanza

21 de oct. de 2016

walked in it was quick and painless was able to swap my car out and drive off in a new one would recommend Brendan and Sayville Ford

Shorty

21 de oct. de 2016

I had some very bad experiences with other dealers but John made me feel very comfortable and took his time with me. He answered all of my questions and even met with me more than once before I made my mind up on what I wanted to do. I just can't say enough about the way I was treated. Thank you for making me feel like family! I will be back for sure!!

Ford4life

20 de oct. de 2016

Once again Bob Pollizatto has been a pleasure to have as my salesman. I have been leassing cars from Sayville ford for 10 years and Bob always knows what I'm looking for even though I get a different vehicle each time. I recommend everyone looking for a new car to see him.

EddieG5282

20 de oct. de 2016

From the moment I entered the dealership, I was treated well and felt no pressure to buy. I was assigned a young new salesman who was sincere and knowledgeable. I told him what I was looking for and he focused on that and presented available options. I was looking to replace my Fusion with another Fusion however, he showed me a Taurus that was similar in price with more features. We took it for a test drive and I bought it. The management was willing to negotiate and made it a sound deal.The pick-up was as smooth as the purchase.

Drhugabear

19 de oct. de 2016

Our car buying experience with Rob and Al was excellent. They were very knowledgeable and professional. The Entire purchasing process was very smooth. I Would definitely recommend!!

Tonka28

19 de oct. de 2016

The sales crew didn't put any pressure. Just a nice experience. They knew what I wanted and they did whatever it took to make it happen.Awesome!

Kls232

19 de oct. de 2016

We have been buying trucks with Bob for 15 years now.. He always go above and beyond. Would never go anywhere else. He is absolutely the best.

Meqwerty

18 de oct. de 2016

A very easy and friendly, professional sale. Ms Lomuto was quite knowledgeable about the vehicle and made the whole experience very easy. I would, and have, highly recommend

AlF150

18 de oct. de 2016

I leased my new Ford F-150 with the assistance of Tony Aiello. I worked with Tony about three years ago when I leased a Ford Escape from Sayville Ford. Once again, he was a pleasure to work with. He was extremely helpful in locating my truck and made sure that it was exactly what I wanted. The whole leasing experience was easy thanks to Tony.

Explorer

18 de oct. de 2016

I went into the dealership not intending to come out with a new vehicle but with the help and service they gave me and a great deal and we're very easy to work with and efficient and I purchased the vehicle in the same day .

Mac2357

16 de oct. de 2016

Again the Sayville Ford team came through. We can not say enough about our salesman Robert T. This is our second vehicle we purchased at Sayville Ford and again,we are extremely satisfied. We highly recommend this dealership.

SharonV

16 de oct. de 2016

Amazing how quickly three years pass and it's time to see about a new lease! As usual we had a great experience working with Bob and finding a new vehicle to lease.

RJR521

12 de oct. de 2016

My new 2016 with 340 miles on it was totaled an accident, I told my story to sales manager Brian Nichols who contacted truck manager Bryan Blanco and together found a replacement for me which didn't take long. I must say this has been the best buying experience I ever had. A 10 for bothThanks Guys Great Job Richard Roll

ericalee123

11 de oct. de 2016

Dealing with Shaun at Sayville Ford was by far the best car buying experiment I have ever had. The knowledgeable team was able to answer all my questions, narrow down my choices based on my needs and did not settle until we were both happy with the deal!! Wonderful dealership!! Highly recommended.

Jboz82

10 de oct. de 2016

Just picked up a new F150. I have to say the crew at Sayville is top notch. After speaking to Al the sales manager over the phone I decide to visit the dealership. My salesman Rob helped me find the right truck at a fantastic price. Tommy got me approved,handled my paperwork, and made the transaction a breeze.

Carlocarone

10 de oct. de 2016

I went to this dealership , and buying a car can be overwhelming . The saleswoman Jackie made my experience very calm and easy . Thank you Sayville Ford , for your great staff!

Joe P

10 de oct. de 2016

Walk in showroom,Benny greeted me with a smile, asked what I was looking for, Ford Explorer, showed me used ones on lot, picked one 2016, then took test ride,he answered all of my questions,seemed very knowledgeable, showed me many of the features available in the suv. Negotiation wasn't to bad. Made deal. Done, would come back to Sayville Ford. Good job Benny

THOMAS DIBELLA

10 de oct. de 2016

Worked with Cliff Korade and he was awesome! Put us in the right vehicle and we left with a smile on our face. I would recommend Sayville Ford to my friends and family!

JK2003

9 de oct. de 2016

COMPLETELY SATISFIED CUSTOMERS!!!!!!! The overall experience of purchasing our "NEW" and beautiful 2017 Ford Explorer (Black) was extraordinary. Mr. Robert Tarnowski is wonderful!!! My husband and I enjoyed every step in the purchasing process because Mr. Tarnowski was very detailed in addressing all of our questions and definitely a blast just to talk to...his pleasant demeanor and professionalism played a huge role in this entire process. I praise Sayville Ford for having Mr. Tarnowski, he is definitely an asset to this fabulous dealership. It was an experience that we will never forget, and a privilege to meet Mr. Tarnowski...he knows what he's talking about when he sits across from you during your journey in buying your next vehicle at Sayville Ford. Mr. Tom Lumley, Finance Director is FABULOUS, so pleasant and a tremendous human being...thank you Mr. Lumley for being so wonderful to us and fulfilling this journey for us. I highly recommend you visit Sayville Ford, it's a wonderful dealership with a GREAT STAFF, everyone was so friendly, extremely knowledgeable, and very patient, but most of all I encourage you to ask for Mr. Robert Tarnowski - Sales Consultant...he is INCREDIBLE, FRIENDLY, KIND, PROFESSIONAL and a CLASS ACT. It's because of Mr. Tarnowski that we're eternally grateful for helping us purchase our BEAUTIFUL - BLACK - 2017 FORD EXPLORER...WOW!!!!

Jeannine Zimmerman

8 de oct. de 2016

We purchased our F-150 from Sayville Ford a week ago through Shaun Blanco. It was hands down the best buying experience either of us have ever had (6 combined purchases). Shaun was phenomenal, he straight forward, pleasant, and super nice to our dog (always a plus in our book!). There were no games, no hassles and his level of professionalism was top-notch. We would highly recommend Shaun and Sayville Ford to any of our friends and family and for any of our future purchases.

Blackhorse4

8 de oct. de 2016

I purchased my F150 from Sayville Ford back in 2009. It was probably the best vehicle I've ever owned. Yet I always had my eye on the big 3/4 ton beauties. Dealerships have an unfair reputation for ripping off customers on service work but I put more emphasis on peace of mind knowing the job is done right by people who know the vehicles best. With that in mind I always went to Sayville Ford for service and was always pleasantly surprised by the quality of service and fair pricing. So recently when I was in position to upgrade to the King of all trucks there was little choice. I met Shaun Blanco and he gave me a list of options based on what I wanted and soon settled on a Lariat Supercab long bed. Shaun was friendly and straightforward and didn't try to steer me away from what I wanted. He seems to love what he does and takes pride in his work which is big with me. My first ride with my new truck was unfortunately straight to work but that didn't stop me from enjoying what to me is the best vehicle on the road. The quality of my new truck in terms of comfort and luxury is exceeded only by its strength and durability. I look forward to seeing the odometer turn over more than a few times until I'm forced to give it up. Thanks to Shaun and everyone at Sayville Ford for the great experience ?

Khanisch

8 de oct. de 2016

Great buying experience... Robert is a great salesman who is willing to be realistic and help you get what you want if possible and Tommy in finance is also amazing not pushy at all

Dianew0317

7 de oct. de 2016

Just purchased a used Ford Van from Sayville Ford, Robert T Tarnoski my salesman was very helpful not pushy and knew what I needed . Tom got me the financing I needed and when I went to pick up the van it was immaculate.

17Escape

6 de oct. de 2016

Marianna was an absolute pleasure to work with, and I would buy another car from her again or recommend her to anyone in the market for a new Ford. She took over the sale from another salesperson who wound up leaving Sayville Ford. Before Marianna took over, communication was rocky and I felt very much in the dark about the process. The previous salesperson was trying to locate the vehicle I wanted and it took over 2 weeks and countless calls to the dealership (only to get his voicemail every time) to try to get a status update. He never really seemed to know what was going on, and never once reached out to me proactively after he took my $1,000 deposit. He also did not return voicemails after several days of waiting - I had to call reception to ask them to get him on the phone. Reception was always courteous and helpful. After a few weeks of trying to locate what I wanted, we decided to do a factory order. Marianna took over shortly after we placed the order - she followed up promptly and kept me in the loop via email and phone. She came in on her only day off to deliver my new vehicle to me, and took her time going through every feature in the car and answer any questions I had. Finance was running behind but she stayed to make sure I pulled off the lot happy that night! The manager, Al, followed up before we left to thank us for choosing Sayville Ford, and ask about our experience. Although things started off a bit rough, we ended on a high note!

Mfusion17

6 de oct. de 2016

I was extremely happy with the service I received while purchaseing My new car last week !!! I love my new 2017 Fusion !!! Bob and Tom were so helpful and thorough !! Bob showed me all of the features and took his time to go through everything with me which was great !!!

Dominic O

5 de oct. de 2016

I had an issue with my vehicle breaking down on me with only 10,000 miles which I came to find out was the throttle body. The reps at Ford would not get me a rental reimbursement so the rep Dimitri at Ford got my car in immediately and had it back to me by 10 Am so that I would not have to worry about being without a car and needing a rental. I will only go back to Sayville Ford from this point on and will recommend them to anyone needing service on a Ford vehicle to go there and see Dimitri. I was very impressed and very grateful with the level of service.

tuthill1

5 de oct. de 2016

Sayville Ford has a large selection of vehicles that are all in brand new condition. Robert Tarnowski was straight forward and extremely helpful. He was a great guy and is the reason I purchased my truck. Hands down the best car buying expierence.

Jasmine Somers

5 de oct. de 2016

When I walked into Sayville Ford I did not expect to come out with a new vehicle that I would be able to afford. Not only did their associates work with me and my situation, but they gave me an excellent and affordable deal that I was able to finish within the day, and I got to leave with a brand new car. This experience has been by far the best car sales experience I've ever had, and I will be sure to always recommend them, as well as return myself, when looking into new cars.

John 3752

4 de oct. de 2016

I high recommend purchasing a vehicle or Truck from this dealership. They were the most accommodating and extremely curtious in helping and getting me a fair deal.They went above & beyond, compared to several other dealerships in the area.

paulnars

4 de oct. de 2016

My Salesman was knowledgeable, helpful, and professional, but also made me feel like a person not just another number. This is my first time dealing with Sayville for a new truck, I would highly recommend Robert Tarowski and Sayville Ford.

Susan2528

3 de oct. de 2016

Great experience. Tony, my salesman, did everything he said he would. My car was ready on time and I was on my way within an hour. I have picked up other cars in years past and I was there for at least two hours. Glad to see that they value my time.

Kingmurphy

3 de oct. de 2016

Tony was a straight shooter who didn't play games. They were not trying to squeeze me for money like other dealerships and knew what a fair deal for both of us was. I would highly recommend Tony for buying their next vehicle.

Michael Berg

3 de oct. de 2016

My Sales Rep Lisa was knowledgeable, helpful, and professional, but also like family. This is my second lease with Lisa, highly recommend her and Sayville Ford.

Fiveo123

3 de oct. de 2016

Very professional and friendly dealership that meets everyone's needs. They go above and beyond to help you with what you want and are like family. Thanks John

Mylie

3 de oct. de 2016

Got what we were looking for for what we wanted to spend. No nonsense easy to deal with. Very happy with deal we got. Will do business with again

DeannaM

3 de oct. de 2016

Tony Aiello has leased us 4 Fords. We have been dealing with him for 9 years. He is knowledgeable, trustworthy and listens. We have a crazy schedule and he accommodates us through email and phone calls before we even step foot in the dealership. He always delivers and is a man of his word. Tony is the reason we keep coming back!

billy vav

3 de oct. de 2016

it is nice to deal with people that know what they are doing . when we needed a van for our business we did not hesitate to call Bryan Blanco.

JimO

2 de oct. de 2016

Rob Tarnowski was knowledgeable, helpful and transparent, an outstanding representative for Sayville Ford. Rob's knowledge of the used inventory and across all of the Ford products was impressive. State of the art dealership along with Bob sales manager makes Sayville Ford hard to beat.

bmandy

1 de oct. de 2016

This was my first time leasing a new car and I couldn't have asked for a better experience. My salesman Charlie helped a ton & offered amazing service, along with their finance guy Tom.

jeffdun

1 de oct. de 2016

This was a great experience working with Bob and Tom on the purchase of my 2017 F250 pickup. the purchase of this vehicle started more than a year ago when I sat down with Bob and discussed a F 250 pickup. we discussed it back and forth and finally I decided to wait for the new F250 to come out. Bob kept in contact with me and finally I was able to order what I wanted when Ford gave the okay to order in May. I ordered right away and the wait began for delivery. When it was delivered it was a week ahead of delivery and I couldn't be happier. Tom arranged great financing and Bob was great on the delivery of the vehicle with his knowledge of it even though it was the first for him too. Overall I was very happy with the experience and would recommend this product and this dealership to everyone. Bob and Tom are great to work with and I am very happy with this deal.

Tiff26

1 de oct. de 2016

Today I had the best experience in receiving my new lease on my Ford Fushion. I have leased a ford for the past 10 years and this was by far my best experience. Bob and Tom at Sayville ford were the best guys to work with. I was fully educated on my car and it was so pretty sitting there waiting for me. There wasn't a time I was there where I wasn't smiling. Working with these 2 gentleman and the dealership as a whole was very pleasant and they got me everything I wanted and more in snap of a finger and with a smile! I will recommend this dealership to everyone I know. I couldn't ask for anything more or a better experience. Nothing is better then having all you want in a car and dealiverd with education, a smile, and no waiting. TOP SERVICE is their game and I loved it!

NPG

30 de sep. de 2016

Pleasure to purchase a vehicle from Sayville Fotd. Staff was helpful professional and helped me find the truck I wanted traveling to Massachusetts to retrieve it. Brendan and Annie were top notch. I think I found a dealership I would return to. I hope the service department is as good as the sales department.

Mattj3

30 de sep. de 2016

My experience at Sayville Ford was a good one. I bought my first car from there. the process was as quick and easy as possible. There are no extra fees tacked on at the end and the customer service is more than adequate. The vehicle i purchased, a 2014 Ford Fusion, meets all expectations and i am enjoying my new car. I would recommend Sayville Ford to anyone I know.

Neon

29 de sep. de 2016

Service advisor Was knowledgeable and polite and kept me abreast of what was going on with my car Service was fast and able to pick it up on the same day

mamaria815

28 de sep. de 2016

I am very happy with the putchase of my Ford Escape it meets all my expectations. The sales person Jacqueline Grosjean was a pleasure to work with she was pleasant and very informative making my decision very easy.. I highly recommend her as one of your suppior sakes persons.

abexplorer

28 de sep. de 2016

I worked with Rob Tarnowski from Sayville Ford. He and the rest of the team there were great to deal with. From my initial call to them, through negotiating, financing and delivery, they were very accommodating. Their pricing was fair too. I had used them for Service in the past which was great, and now I would absolutely go back to them in the future. Thanks Rob!

killian99

27 de sep. de 2016

This is the first time we purchased a vehicle from Sayville Ford and we found our sales person Jackie Grosjean to be very helpful and pleasant to deal with. I appreciate the time she spent with me explaining all the features of the explorer and she was able to find the car I wanted within a week. I would definitely come back to Sayville Ford in the future to purchase my next car.

ksands

27 de sep. de 2016

Bob was a gracious and informative sales representative. We had to wait for over 2 hours for the people "upstairs" to get their paper work in order, but Bob was very cordial to us while we were forced to wait. We had an appointment time that Bob honored yet the "upstairs" people did not. As part owner of my company, we have a fleet of over 13 cars with Sayville Ford. I expect better or my business will be going to another dealership. Bob has always been very helpful to our employees and courteous of them and our time constraints. I appreciate Bob and the time he's put into helping us choose the right vehicles. Kerry Sands

Usedcarforsale

27 de sep. de 2016

I came in, the Seles person was helpful so I found the car I was looking for fast and he help me get the info I needed.

b20import169

27 de sep. de 2016

I am not a dealer, and I am not employed by a dealershipI purchase a vehicle from this dealer, the Buying Process was so easy but the Customer Service and the over all relationship is horrible, they don't care about you as soon as the bank paid them. my salesman was "benedetto/benny J geraci" He gave me false information and he don't know what he talking about and they will give you the run around. if you don't want the stress go some where else with your money. it will be worth it. trust the reviews.

Jamie McCue

25 de sep. de 2016

To say I was apprehensive about deciding to purchase a new SUV would be an understatement. I struggled with deciding to keep fixing my current Ford SUV (which had served me for so long) and saying goodbye and opening a new chapter. The process from start to finish was painless, simple, and totally relaxed. As a matter of fact, I was looking for some kind of hiccup or issue, I couldn't believe it was this easy!! My opinion was taken into account every step of the way, especially while processing all the information being provided to me. Charlie sat and listened to all my stories and worries as if he had all the time in the world. He was wonderful, honest and showed me lots of great options. He didn't push anything on me and was very knowledgeable. My total purchase collectively took two hours. I arrived there on Friday afternoon at 4:30, to pick out my SUV, process and sign the paperwork, out the door by 5:30. I returned the very next day to pick up my purchase, within an hour I was driving off the lot. I have to commend Sayville Ford for their financing excellence, that was one of my biggest concerns. I had a fantastic experience purchasing my first new SUV. It was such a team effort and it was evident that Sayville Ford puts their customer first. I would absolutely recommend Sayville Ford to all my friends and family! Thanks again to everyone at Sayville Ford!! I LOVE my new purchase!!!

HKats

25 de sep. de 2016

I cannot begin to tell you how great my experience was with Sayville Ford. I did all my research for months prior to going to the dealership. I went in with the attitude of........I know what I want......I know how much it costs.......so please don't be a salesman and try to "sell" me a new truck. And let me tell you Bob Pollizatto and Brian Nichols handled me perfectly! Polite, respectful, great sense of humor! They were nothing but great!! My sincerest thanks to both of them!! The experience was 2nd to none!!- Harris K.

Christopher Martin

25 de sep. de 2016

I recently purchased my third Expedition, a 2017 from Sayville Ford. I found the staff at Sayville Ford very friendly, easy to work with, professional, and it was a very pleasant purchasing experience. Jessica, Charlie, Brain and Arnie are fantastic folks to deal with when you are purchasing a car, truck, etc. What can sometimes be a stressful experience was not at all. Kudos to all. Is was a really pleasant experience. I could not recommend Sayville Ford more highly!

Donna Thompson

25 de sep. de 2016

Rob made it very easy to purchase my new Escape. I came from Southeastern CT on the Ferry to get my car and was out in two hours. It was a great experience.

Nickysax1204

24 de sep. de 2016

Shaun is by far one of the best sales men ive delt with in the last 10 years of buying and leaseing cars. He made sure everything was in order by the time my car was delivered from a few states away, Despite his managers droping the ball with how long it took to send a runner to simply pick the car up. Sean was able to answer all my questions and told me everything i needed to know about my 2016 Mustang Gt. I recomend anyone looking for a ford to see him.

FordCarFamily4

24 de sep. de 2016

I had many questions and concerns. Charlie and Brian made me feel right and home and helped me through the whole process. They made sure I was comfortable with every decision. Artie made signing paperwork incredibly easy. Wouldn't go anywhere else?

sandyd11

24 de sep. de 2016

Purchased a 2017 Escape from Sayville Ford from Robert Tarnowski. Received excellent service from Robert who went beyond just a sale to ensure our satisfaction. The overall buying experience was great without pressure. It was very easy to work with both Rob and Al (Sales Manager). I would definitely recommend anyone to purchase their next vehicle at Sayville Ford. Thanks guys......

peterann120

24 de sep. de 2016

Shaun Blanco made the transition from our Ford Edge to our new Platinum Fusion flawless. His consideration of our time having had many of the turn over details already done before we arrived was greatly appreciated.Shaun's knowledge of the Fusion's technology was exceptional. We left the dealership confidentand thrilled with our new car.

Dado

22 de sep. de 2016

Marianna and the team was great to deal with. Very friendly, Good communication between all of us and a willingness to make sure we were satisfied.

rstiansen

21 de sep. de 2016

Our salesman Charlie Gordon was genuine with a sense of humor! He made the experience a pleasant one! I would recommend Sayville Ford to family and friends!

window guy

21 de sep. de 2016

working with Rob for the second time was as peaceful as the first timehe is a straight salesperson tells you like it is and stands behind whathe says there is no bs

Ltning Blue

20 de sep. de 2016

Sean was awesome to work with! He made it very easy for me to come in and pick out what wanted! No hassles and no run around..the car was ready when he said it was going to be! I couldn't of asked for a better experience! Thanks Sean

Shswnz03

20 de sep. de 2016

Purchases a used 2011 f250. Told the salesperson that there was a whine from the transmission, amount some other problems with the truck. All the problems were written down on the original contract. The truck was never detailed, I was told that the person that does the detailing went home sick and that when I bring it back to have the repairs made, it would get detailed. The front seatbelt is frayed and is a safety issue for the state inspection. Sayville ford says it is fine, yet takingjit to 3 other inspection shops, all three says it won't pass. Also with the transmission, it took a month to get it repaired correctly. Sayville ford cracked on of the side view mirror cases and told me they would replace it. After asking more then once when it will be replaced, I was told they would replace it with an after market n mirror. All the repairs glad to go through the used car manager, who changes his story every time you talk to him. Everyone passes the buck. The only helpful person was Fran from the service department, the rest are all incompetent. I will never go back to purchase another vehicle from then nor recommend them to anyone.

TerryMack324

19 de sep. de 2016

Robert Tarnowski was friendly and knowledgeable. He listened to my requests and answered my questions. He explained differences in vehicles and the options available. When I picked up the vehicle, he spent almost an hour explaining the vehicle's operation. Since I am new to all the modern technology, he took the time to show me all the details. He offered to help me in the future if I needed it. Overall, I was very satisfied. I would recommend him to a friend.

NONA

19 de sep. de 2016

Our salesman Benny Geraci is a wonderful young man! He tried very hard to locate the car we wanted and he did! We love our new car and are still learning all the gadgets and gizmos that are in it.. We would recommend this dealership and the people that work there Dimitri Kreatsoulas was our service person, he too was very professional and helpful with any issues we had.

Explorer17'

18 de sep. de 2016

Sayville Ford is a great dealership to purchase a new vehicle. Sales rep approached us as we were walking into to speak with someone about the different models available. Knowledgable about inventory, price variation, and differences between models. Shaun, the sales rep was thorough and to the point; got me into a 17' Explorer at a good price. Very satisfied and would purchase from him again.

Cappamom

18 de sep. de 2016

I had a fabulous car shopping experience at Sayville Ford recently thanks to my wonderful salesman Bob Pollizatto. Bob is honest, professional and patient. He takes the pressure off of buying a car. Bob provided me several great options and went above and beyond to find the right car for me! Thanks Bob, I love my Ford Edge! M*

littlefluke

17 de sep. de 2016

As a Ford customer for many years, all of our dealings have been with Bob Pollizatto. He has always provided the best quality customer service and considered all our needs in a vehicle. Thank you Bob.

eastern

17 de sep. de 2016

Have always received the best deals and service from Bob Pollizatto and Sayville Ford. I will continue buying my Vehicles there. They are the best dealership by far

Diane T Ramos

15 de sep. de 2016

I went to Sayville Ford today to just buy out my existing lease but was so impressed with the excellent and understanding service I received from Robert Tarnowski, my husband and I left in a brand new Ford Escape. Robert was so understanding to our needs, both with the choice of vehicle and our financial situation, he made the entire experience affordable, painless and so much fun. Tom took care of our financial needs as the sweetheart he also is. The entire staff is so professional and pleasant to deal with (this being my second vehicle from Sayville and a lifetime of Ford ownership) I highly recommend everyone goes to Sayville Ford for their next purchase. You will not be sorry.

Daniel Fedan

15 de sep. de 2016

Went to the dealership and was helped by the sales associate Rob who got me into my new car. The dealership and sales crew worked with me and made it a deal that was too good to pass up. Highly recommend this dealership and go see Rob for your next purchase.

KDQ

14 de sep. de 2016

I give Sayville ford 10 stars simply because it's the best car buying experience I've ever had. Polite, professional staff all the way through. Fast and efficient service, clearly as a result of their knowledgable and honest staff. Love love love the brand new facility.

Rvsteel62

13 de sep. de 2016

I had a very good experience at Your dealership Jack frost was a great salesman spent a lot of time talking. I've bought a car from you before in 1980.

Roxana Cruz

11 de sep. de 2016

I want to thank you Marianne Lomuto for be so helpful. I walked into the dealer one day a 2pm and I needed to be at work at 4:30pm nand she asked me what I was looking for? I told her what I wanted and needed it. She take care everything for me I came back Monday just to pick up my new car. Thank you so much for all your help!

KatsFordEdge

11 de sep. de 2016

I had a pleasant experience purchasing my 2016 Ford Edge SEL from Sayville Ford.My salesperson Bob Pollizatto was knowledgeable and was very helpful in selecting the options on my vehicle.He made the purchase easy and pressure free. At the time of delivery he spent a considerable amount of time explaining the new features on my new Ford Edge.

birdman75

11 de sep. de 2016

I had a great experience in buying my 2015 at Ram. my salesman Jack Frost was exremely helpful in my buying experience. The whole team was professional and mad eyou feel comfortable. I would definetly recommend Sayville Ford to other

eugene 1215

11 de sep. de 2016

Marianna was very friendly and helpful. She listened to what I wanted and didn't waste any time. She did not try to nickel and dime me.

Mallen3043

9 de sep. de 2016

SAYVILLE Ford has always gone above and beyond to make me and my family happy!! They always are great fun that you come in and don't rush you out. They don't hassle you with hidden fees also! I will always recommend Sayvillr Ford and Rob Tarnowski for a vehicle.

gail fiorelli

8 de sep. de 2016

It was a great experience buying a used car. The Salesman was very friendly and helpful. Everything was taken care of fairly quickly. I would buy from them again

Meghan07

7 de sep. de 2016

Marianna was a pleasure to work with. She made purchasing a vehicle stress free and fun! Thank you again we love our explorer new truck!!

gazinta

7 de sep. de 2016

Thank you all very much for making buying a new car such a pleasant experience. Jackie wasgreat to deal with and all went very smoothly! We are very happy with the new car and wouldcertainly consider Sayville Ford for future purchases!

ericatoz

6 de sep. de 2016

Very easy buying experience. Helpful and knowledgeable staff from the salespersons to the finance staff. This is my second truck from Sayville Ford and I plan to continue buying from them in the future.

geokraut

5 de sep. de 2016

Listened to my preferences did not try to sell me something I did not want or need. No hidden cost or fees. Truck delivered on time with full tank of gas. Truck was better than expected. Staff was friendly and accomidating.

HernanSanMartin

5 de sep. de 2016

I want to thank Jacqueline for all her hard work and effort. From the moment I walked in she was very friendly and totally dedicated to make me feel that at the end she would find the right vehicle for me. She was very attentive to my needs and worked very hard to accommodate my budget. I purchased my first vehicle with Sayville 10 years ago, that is why I came back again. Jacqueline proves to me that I made the right decision, she gave me outstanding customer service and was a pleasure to work with. She is terrific ! Sayville is very lucky to have her on its staff !Thank YouHernan San Martin

Steve Hintze

3 de sep. de 2016

I worked with Jackie on purchasing my 2014 Ford Focus and it couldn't have been a more pleasant experience. Jackie was nice, funny, charming and most importantly honest. She made me feel comfortable and I knew I could trust her with my car buying experience and she didn't disappoint. I drove out of there with my new purchase thrilled that it was Jackie that I dealt with.

Delighted to be a Sayville Customer

1 de sep. de 2016

I have had an excellent experience purchasing a new car at Sayville Ford. My salesperson, Jacqueline Grosjean, was a great help to me. She patiently answered all my questions, and her attentiveness made the decision to purchase much easier for me. I actually arrived for my appointment one hour earlier than I should have, and to accomodate me, she came racing in from home so that I wouldn't have to wait. She stayed with me til the entire process was completed and she graciously offered to have me call her at any time in the future if I had any questions or problems. It is rare in this world today to find salespeople who are genuinely there to help you...Jacqueline is one of them!!Arthur Reilly made the purchase of the car possible for me. He worked diligently through hours of paperwork and negotiating to make it possible for me to have this car and I greatly appreciate all his efforts on my behalf.

Amby

31 de ago. de 2016

Brian Blanco was very professional. He was very accommodating.Very knowledgeable in all areas of purchasing a new car.I would return to Sayville Ford because if Bryan Blanco

larrys

31 de ago. de 2016

Bob Pollizatto listened to me, zeroed in on the perfect solution. I bought 2017 Fusion, instead of Hyuandai. Perfect solution! Great car. I love it!!!

Franks

31 de ago. de 2016

We have given Sayville ford 5 stars. Bryan Blanco is a great salesperson. He helped us get a new truck. Kept us informed as far as delivery time. He knew we were pressed for time to get into our new truck. Even called the next day to make sure we were happy with the truck. Bryan is an asset to your company. It was always a pleasure talking to him. We feel he went above and beyond as a salesman Frank Savin's P&H Corp

Barbara and John

31 de ago. de 2016

Bought our first two mustangs in 2011. Tony and Tom were awesome. Came back in 2013 and bought two more mustangs - as always, Tony and Tom were perfect. Just picked up our 2017's 5 days ago. What can I say... If we didn't like them, we'd go to someone else. We will be back, lol... give it a few years.

Barbara

31 de ago. de 2016

Our 6th Mustang GT CS in Six YearsBought our first two mustangs in 2011. Tony and Tom were awesome. Came back in 2013 and bought two more mustangs - as always, Tony and Tom were perfect. Just picked up our 2017's 5 days ago. What can I say... If we didn't like them, we'd go to someone else. We will be back, lol... give it a few years.

Maeve512

30 de ago. de 2016

From beginning to end I was treated with the utmost respect. Honestly and loyalty is what makes this place so valuable. Charles the salesman was great even the fries receptionist were fantastic but Artie Reilly the financier was amazing. Kept in touch and was a real nice guy. You would be doing yourself a disservice by not check them out. Thanks to all at sayville ford.

MAry and Bob

30 de ago. de 2016

I was thoroughly pleased with the professionalism of our salesperson and her manager who made the final decision on the price of the car. (Sorry, I don't remember his name). We have done business with Sayville Ford previous to this leas, and will continue to return if the experience we had remains the same.

Mustang65

29 de ago. de 2016

I had a 10 AM service appointment this past Saturday to service my 2016 Ford Explorer. I have had my vehicles serviced at Sayville Ford for the past 7+ years and have always had a good experience. This was my first service at the new Service Department and if I was asked to sum up my experience with one word it would be AWESOME! I was very impressed with how things have been taken upscale! From the moment I pulled my truck into the climate controlled drop off area until the time I left I felt like a VIP! Everyone in the service dept/dealership was professional and I really felt as if they were sincere in making sure I was completely satisfied! I will be back!

Bob Reynolds

27 de ago. de 2016

Mitch was friendly and very professional. He answered all my questions and got me a great deal.I highly reccommend going and talking to Mitch Gould.

Cargurus

26 de ago. de 2016

I haven't purchased a car since 2001, but Jackie made my buying experience awesome. Thanks again Jackie. Your awesome !!!!! And she moved about 20 cars for my test drive.

Justmatt

26 de ago. de 2016

Had a great experience with Sayville ford. Rob did a great job of letting the product sell itself. Just ask what I was interested in, and gave me the options. They were very accommodating in meeting the parameters of my demand. They were patient and courteous. Even when I flat left them! :-) Sorry about that again :-) would definitely do business with them again.

Paul

25 de ago. de 2016

Tony was great very professional. No high pressure sales tactics. Took time to a answer all our questions . Took us out on a test drive and was very knowledgeable about the vehicle we were interested in purchasing. When they could not locate the vehicle we wanted they ordered the vehicle for us and it was delevered very quickly.

tara

25 de ago. de 2016

Working with Jackie was a pleasure, eveything was done and ready to go when we got there on her part, though we had to sit guite a while waiting to pay. But really injoyed working with Jackie and now really liking my new expedition

Bryan Fuss

24 de ago. de 2016

Jacqueline at Sayville Ford was outstanding with helping me purchase my new mustang gt. She was super knowledgeable and everyone at Sayville Ford was very helpful. I highly recommend this dealership.

Hilarious

24 de ago. de 2016

I walked into the dealership without any expectations. I thought the car I wanted, a Ford Fusion Energi, was out of my budget, so I was inquiring on the C Max and the Focus. My salesperson, Dominick Casha, was friendly and helpful. He originally came back with a price that was out of the range I was willing to spend for a fully loaded Fusion Energi. I told him what I wanted to spend per month and he asked what options I absolutely had to have,. Since I was looking for a specific price, I knew I didn't need anything other than satellite radio. As it turns out, the base model Fusion Energi has all the options I wanted, including satellite radio, so I said nothing else. The model that the Sales Manager, Brian, guaranteed to meet my price had a moonroof. If there was only one option I would have wanted, it was the moonroof, so I'm extremely pleased that they were able to match my requested monthly payments and get really everything I wanted!I was at the dealership on a Sunday and the car was not ready for delivery that day as it had not been inspected by my state. We scheduled the pickup for Tuesday (my schedule didn't permit a Monday pickup) and I went home and re-checked the dealer's inventory. It turned out they had the exact same model (same options/price) in a color I preferred more over the car they had offered me. I called the dealership on Monday morning and they were able to change the car for me, no problems or issues at all!I picked up my car on Tuesday and knew my salesperson was off that day so he arranged for another salesperson to assist in the pickup. Charlie Gordon was so kind and helpful, spending a lot of time going through my new car with me. He even sent me the owner's manuals via my e-mail. He couldn't have been nicer, especially considering we didn't purchase the car from him. He took his time away from selling that night to ensure our pickup experience was great, and it was. Thank you Charlie and love your British accent!Thanks to all involved with making my car purchase a great experience! I will definitely recommend Sayville Ford and Dominick and Charlie to friends and family.

Mark3095

23 de ago. de 2016

I have recently purchased a car from Rob, and I must say the expiriance was ideal. Everything was done smooth and quick and Rob was very good at communication. Would recommend to a friend, if coming to Sayville Ford, Ask for Rob!

Psmitty1116

23 de ago. de 2016

Shaun Blanco was very helpful. He took care of everything. We have purchased several cars from him and would not think of going to anyone else. He answered every question he is very knowledgable about the ford product. We have a van , explorer, pickup, and fusion. Other family members have mustangs. He has never let anyone of us down . Great personality great salesmen.

TZ

20 de ago. de 2016

Often it is not what you want, but what is best for you! For the longest time I had set my eyes on a Mustang - visiting the dealer, inquiring about the different trims/options, doing test drives. At no time was anybody forcing the car on me with any of the arguments you probably heard before. They knew that my decision needed to mature, and that buying a car is not about the first impulse.Instead, it all turned into an experience that helped to find out what is best for my wife and me. Rather than going for raw power and a status symbol, we found the Fiesta ST, pure sportiness in a simple and practical package. Rob and Tommy had our Fiesta ST transferred from an out-of-state dealer as no xxx were to be found on Long Island for us to take a first look, This made everything very simple as we didn't have to travel to check out cars elsewhere.In addition, we were treated very fairly when it came to making the deal! Perfect car for us at a perfect price. Thanks, Rob and Tommy!

explorer 981

19 de ago. de 2016

I had an appointment set up for 10:30am As I pulled up, they were expecting me and my car. I was greeted nicely and immediately knew where to go and how long my next several steps would take. I called to set up the appointment on Wednesday and by Saturday I had my appointment. No waiting 2 weeks or longer here

Eilene Interrante

19 de ago. de 2016

Bob Pollizatto has sold us 3 cars, a van and a truck and each time he makes the process easy. Yesterday he sat with us and explained the electronic features of the car, the car is smart the drivers not to much.

Karen C

18 de ago. de 2016

Recently returned to Sayville Ford to lease my second car because the first experience was the best one yet. Bob P. Was extremely helpful in getting me the CMAX in the color I really wanted and explaining all features of the car. Despite the wait, problems with my existing car and some issues with Ford about an expired incentive, Bob P and the management at Sayville fought to get the car to us at the price agreed on. I couldn't be happier! We were concerned about leasing another Ford after multiple break downs with my Fusion I'm happy to say I'm completely satisfied with the process and my Ford CMAX! Thanks again Bob!

Mustang123

18 de ago. de 2016

Great dealership. Very helpful and new. Nice people and good pric. Good location and customers service . Would recommend to a friend or family. Thank you

edward conners

18 de ago. de 2016

charlie gordon was a lot of help in my finding the right truck. he was also very helpful with the whole process and all the paper work

777 driver

17 de ago. de 2016

My experience with Shaun Blanco has been exceptional. He is extremely knowledgable of all things "Mustang" from their early history to the current series which to me, being a "gear head", was very instrumental in my Ford dealership selection.He exhibits very cheerful enthusiasm and patience especially considering the extent of my questioning every detail ten fold!!!Upon pick up of my 2017 Mustang GT convertible, he spent the better part of an hour physically briefing me on all of the details and operating procedures of the Mustang's new technology which to this "old dog" was greatly received. Being a retired aviator and used to elaborate briefings on all technical matters, this was extremely helpful. Of course this is all available in the owner's manual but a "picture is worth a thousand words".Shaun is a real asset to your organization and his long and extensive experience in car sales will be a huge benefit to both himself as well as Sayville Ford.Respectfully,Bob Senderoff

CULHANE

16 de ago. de 2016

nice people GOOD PRICE AND GREAT PRICE GOOD LOCATION. GREAT SERVICE SERVICE. PRICE SERVICE. THANK YOU FOR MY TRADE IN PRICE. i DO NEED A NEW CLICKER BUT I WILL CALL THE GREAT SERVICE DEPT

tommijames

16 de ago. de 2016

The sales staff Especially Jack Frost is a great guy who thinks about his customers.. And the service dept. is great..Thumbs up for Sayville Ford...

Write

14 de ago. de 2016

I was not sure what vehicle was right for me and then Rob took time to show me how each vehicle would fit my needs making my decision much easier!! I love my 2016 Ford Edge Sport. Thanks Rob for all your help making my lease a pleasure!

Kona blue

13 de ago. de 2016

we were looking to turn in our Fusion the wait! lease early because I was never really comfortable with it. There were great incentives on the CMAX which I originally had wanted. Bob took us on a test drive and I was ready to take it home. Since none were available Bob went out of his way to check on what was coming in, changed the color on one and got us a great deal. We cancelled a contract at another dealer who had one because of the ease of our first lease here. I had to wait for it to come in but it was so worth it!

TheAllens

13 de ago. de 2016

We purchased a 2014 Ford Fusion from this dealership and had the best car buying experience we could hope for! After being strung along by numerous dealers, our salesman Jack Frost, turned our car buying experience around! We found him to be very much a straight shooter, a rare quality in car salesman, and a true breath of fresh air. The payment we ended up with turned out to be even lower than what Mr. Frost originally quoted us and the entire process only took about 5 hours. We drove home same day, feeling confident that we got a fair deal. But it wasn't just the numbers that made this experience great, but the comfortable atmosphere created by the dealership. We really appreciated Jack's honest, no pressure approach. We will definitely be visiting again!

Emma

12 de ago. de 2016

Bob Pallizatto was professional, personable and extremely knowledgable. Bob made out car lease a very positive experience. We will be recommending Bob to family and friends.

Rosemary Swank

11 de ago. de 2016

I went in to Sayville for an appraisal of two cars. Shaun greeted me and listened to what I needed. we found the a great Escape and to my surprise traded in both cars. The whole team was efficient kind and courteous. I would highly recommend Sayville Ford and Shaun as a sales person. Thanks Rosemary

karacrikau

9 de ago. de 2016

I must say, my husband and I have never enjoyed purchasing an automobile ever before. Jacqueline Grosjean was an amazing salesperson and the gentleman Tom in finance was so accommodating . we definitely will be back, we will send all our friends and family to Sayville Ford. Thank you so much as your kindness was much appreciated!!!

Rich

8 de ago. de 2016

Let's start off by saying the sales team is fantastic Jackie and Brian helped us purchase a f150 with out any B.S. there was no need for negotiations they where strait and honest last but least Jackie was beautiful to look at Thank you sayville ford Richard Sipala

Pepperfiona16

6 de ago. de 2016

I would tell anyone Sayville Ford is the best all around..I recommend you see Rob in sales he made it easy and quick, so for him when you go there and Tom in financial was great also quick and to the point .The for the great service

Charles Taylor

6 de ago. de 2016

Having dealt with John for my last truck purchase, I knew what to expect. He was just as much a pleasure to deal with as last time. He is very knowledgeable about the inventory. He and his managers are fair in negotiating. Tom, the finance manager, was a pleasure to deal with as well. Overall the staff at Sayville Ford make buying your next vehicle as easy as possible. So much so we will be returning shortly for my wife's next vehicle.

ktg

4 de ago. de 2016

John Frost was kind, gentle, helpful,knowledgeable, courteous, very professional. He made us feel comfortable about leasing and happy to once again to procure a vehicle at Sayville ford.

Awilsona

4 de ago. de 2016

Working with Bob was a pleasure. He was a no-nonsense guy, gave me the info I needed, and helped me track down the truck that was right for me. I will recommend Sayville Ford to all my friends, and specifically Bob, who knows trucks and did the right thing

christine smith

4 de ago. de 2016

My dealer Robert Tarnowski was amazing. I always dreaded going to get a new car because I didn't think I could qualify and I wouldn't want to deal with salesman that make me feel uncomfortable.I never had that with Rob I felt comfortable like I knew he would do right by me and he did. I also have to acknowledge the wonderful Tom who made it a reality for me to own my first new car.He was so kind and reassuring and made my dream come true.

Nucci761

3 de ago. de 2016

We have purchased all of our vehicles from Sayville since 1999, we have never had an issue at Sayville. Unfortunately, our last vehicle was totaled in a head on collision, not at all our fault but none the less, our Flex saved my wife's life. Sayville Ford, especially Cliff, made a extremely difficult situation painless, our new Flex came exactly as ordered, with no surprises, in fact payments came in even cheaper than originally quoted. I consider Sayville my dealer of choice, but also my friends.

janem58ataol.com

3 de ago. de 2016

HI Ben, Ben you did a great job, you were very professional & you know your cars well. Sorry this took so long. We been busy & I fracture my wrist. We love the car. We still have to bring it back for the detail work to be done. I will call you to set it up on a Wednesday. Thank you again.

Notch

1 de ago. de 2016

I was very please with service and the way I was explained everything Tony was excellant in getting things done in a short amount of time

dcvent

1 de ago. de 2016

Very helpful and very nice. Was honest about the cars he showed me, didn't try to sell me on something I didn't want.

Angelsorto63optonline

31 de jul. de 2016

Great service very helpful would defiantly return and and ask for Johns help I found him to be honest and straight shooter from beginning to end great job all around.

hal

29 de jul. de 2016

This was absolutely the best car buying experience of my life. I highly recommend this dealership to everybody whos looking to buy a new or used car

Joepop

29 de jul. de 2016

Staff and prices were great! We are looking forward to coming back in a few months to purchase a car for my wife! No gimmicks!

Al S.

29 de jul. de 2016

Thought I was lucky. Called them up to place an order for new 2017 Ford Focus RS. Sales person told me they had one on the lot.Incredible since this model is new and has been sold out for months. 2 days later I picked up the car. The sales experience was normal. I wanted the car, paid $5K over and everything was good. Pretty standard stuff.After I received the car and had an opportunity to adjust settings to my liking I found that the rear speakers are only outputting about 10% of the volume of the front speakers. I adjusted the fader to almost full rear to try and balance the sound. It's almost there but not right yet. This also reduces the overall volume max of the front speakers. I called to make an appointment to have it check and repaired. This is where it goes bad. I requested a wait appointment, explaining to the attendant that if the appoint is made they need to make sure a tech is available at the time of the appointment. Of course this went in one ear and out the other. I show up for the appointment and the Service Attendant asks me 45 min later if my ride has not shown up. They scheduled me for a drop off appointment which means they look at it when they can. Thankfully the service attendant was able to have a tech look at it within in an hour. Ok, not great, but I waited. The tech brings over to the car demonstrate the issue, as he could not find anything wrong. I clearly demonstrate. And he explains maybe that's just how it works. Say What? I asked if he ever had a vehicle that only put out 10% volume of the front speakers to the rear speakers. ANSWER: " I don't know" This from a certified Class A Ford tech with at least 20 years experience. So sad.I was told they called Ford and Ford states there is nothing wrong. Amazing since they never looked at the vehicle. Last resort is I have to wait until another RS comes in to compare to. Either a current owner brings one in for service or they receive a new delivery. Slim chance on waiting for a new delivery since Ford canceled the last 500 orders for the year because the factory in Germany is taking a 3 week vacation. The ENTIRE factory!!!!!! Great for them.My expectations for a seemingly obvious defect:the tech would check connections to the speakers, possible a bad ground connectionmaybe a loose connection to the Sync control unitpossible a bad channel on the amp for the rear speakersOf course none of the basics were even attempted. To piss me off even more the service technician closes my service ticket. So I call him and ask why. He tells me we need to close out the tickets because it's the end of the month. But I still have an unresolved problem! He tells me he has all my information on the back of his clipboard and will call when an RS comes in to compare to. Not holding my breath for that one.Having leased or purchased many vehicles over the years I generally don't expect much from dealers. This was a straight forward transaction with very little hassle. But service after the fact is the worst. A complete lack of acknowledgement of an obvious defect by the entire Sayville Ford team. Whatever happened to "Service"? I'm not asking for great service, just normal service. Acknowledge the issue, investigate and confirm there is an issue or confirm that is really they the system operates, NOT!Incompetence on the part of tech, a complete lack of interest in acknowledging the issue by the service team. I bought the car because they were the only dealer that had one. It's new car, how much could be wrong with it?Don't patronize this dealer if you have other choices. There has to be better out there, somewhere.Maybe if they follow through I'll add some stars, but right now it's not looking good.

Ets55

23 de jul. de 2016

Was told Ford would "handle details" related to turning in previously leased Volkswagen Passat. Three months later I received a bill from VW for 1200.00. This possibility was never mentioned, I was told Ford would take care of everything.

Danielc749

23 de jul. de 2016

Hi my name is Daniel and I am extremely happy and satisfied with my new used car. I had a fun time picking it out with Jacqueline and showing me my options within my budget. I also have to thank Artie for helping me understand the buying process even though I asked him multiple questions over and over and over again he was funny and very helpful I can't wait to come back and visit while I have my vehicle serviced. Thanks again sayville ford!!

nlorenzen1

22 de jul. de 2016

Our overall experience was great. Jackie, our sales woman, was extremely warm and professional. We felt no pressure from her, she just let the vehicle sell itself. Our overall process took maybe less than 3 hours from looking on the lot, to test driving, setting up financing and then going home with our beautiful new Explorer Sport. All the staff was warm and friendly and we had a really smooth experience with Tom, the finance manager. The dealership is clean, modern and comfortable. Most importantly, the price they quoted never went up after the financing review. There were no surprises, just an overall great experience. We now consider ourselves loyal customers!

adelesroom

22 de jul. de 2016

I had a great buying experience at sayville ford. My salesperson took the time to show me different models with different options. There was no pressure and he made it easy to understand the pricing options. I would highly recommend him, his name was Rob Tarnowski. ILove the car, got the edge.

Emily G

22 de jul. de 2016

As a commuter that travels 40+ miles one way to work I was desperate to find a hybrid that was comfortable and reliable. When my husband and I decided on the C-Max we went to Sayville Ford. As our minds were made up, John M. did not pressure us or try and up sell anything. He was completely understanding, personable and efficient. Rather than spend hours at the dealer, I was able to go home and be with my newborn and email all the necessary documents. Marianna was prepared, made all the phone calls before I arrived and was super friendly. When everything was ready we arrived, signed documents, made a payment and were on our way. The whole team was very efficient and down to earth. Super happy with our purchase!

Mikeb

22 de jul. de 2016

Rob is an excellent salesman. He walked me through the entire process and didn't pressure any decisions, he took the time to show me three different models and explain the packages for each one. Rob recommended the Ford Edge for my needs and he couldn't be more right. I had a great experience with Rob, Tom (finance), Nicole, and the entire staff at Sayville Ford. I would Highly recommend visiting them in the future. They all go above and beyond their duty to make sure you get what you want. Thank you Rob and the staff at Sayville Ford.

CHASE

21 de jul. de 2016

Your Sales Men Jack Frost Was my reason for coming back. He is quite a guy.A great Sales men.He truly. cares . If only there were more like him.Thanks again Jack Frost.You made my DAY.

kimvinay

20 de jul. de 2016

Shawn was professional and extremely helpful. We felt as if he was honest and sincere and willing to work with us. We would definitely stop at Sayville Ford before going any where else.

mariateresa

18 de jul. de 2016

No one cares until they believe you care. Right from the moment we met, I fell into a comfort zone. I truly believed Jack cared about my needs and wants. He got to know and understand my needs and situation. I may have been difficult at times, however Jack would finds words of encouragement and while still taking my concerns seriously. I cant thank him enough for his help guiding me through a great experience and into a great car. Thank you Mr. Jack Frost

Sayvillebaglady

18 de jul. de 2016

I not only got a car at Sayville Ford i have a friend. They've had my business for the last 3 years and will continue to have it in the years to come

Cndyguerrera

14 de jul. de 2016

We have bought our last 4 cars from Tony at Sayville Ford. The reason we return is because we trust Tony. He has made each buying experience very pleasant. He is very knowledgable, accommodating efficient and courteous. We are very comfortable with Sayville Ford and we will continue to buy cars from them in the future.

Strictlybusiness

13 de jul. de 2016

Traffic no bs no pressure at all great job highly recommend the zero percent fiance was great The process was seamless everyone is very friendly

Loud03gt

13 de jul. de 2016

Jack was very knowledgeable and answered all my questions. Buying a car from sayville Ford was very pleasurable experience. I would definitely recommend them to everyone.

Simcha Waisman

12 de jul. de 2016

I purchased a used car, Ford Expedition, several years ago & was very satisfied with the car and the salesman, Bob Hope.

FordEdge

12 de jul. de 2016

This is my second purchase from Sayville Ford. Great experience and would highly recommend them. Buying a car can be very overwhelming. Marianna Lomuto was very professional and patient. She answered all of my questions (and there were many) to help me make an informative decision. Had no problems trading in my truck and was able to get the financing and interest rate I wanted, with payments that fit my budget. She made my car buying experience truly enjoyable.

Ford

12 de jul. de 2016

Great experience, would highly recommend. Brian was very helpful and patient with us. Finance manager was also great and did everything possible to make us happy!

Bobbo

10 de jul. de 2016

I went in with very little hope of getting out of my lease 7 months early but they ended up finding a solution and I'm thrilled.

Ericb

9 de jul. de 2016

My family has dealt with Sayville Ford for years, I went back to trade in my truck for a newer one and once again we were very satisfied! Thanks for all your hard work to get me into my new vehicle!

taxedny

9 de jul. de 2016

Friendly, knowledgeable and helpful in picking out our new Escape. Jacqueline got us in our new car in record time. Our lease was explained by the manager, Brian, and the financing went smoothly.

GreatEscape

9 de jul. de 2016

From the minute I walked in until we picked up the car, Jacqueline was terrific. She is friendly and very personable. It was a pleasure working with her.

Edge2014

8 de jul. de 2016

I had been to 3 other FORD dealerships in the past month. Looking to buy a used Ford Edge. Sayville Ford was the best to deal with!

Charles A Marsh

6 de jul. de 2016

The dealership is world class... from sales to finance to service and parts! My son and I have spent a lot of time hanging around the dealership... kicking tires... shifting gears...buying cool stuff from the parts department... and talking to everyone who crossed our path. These are truly awesome people who work here! They are more like friends to us... because they treat us like gold... even when they are busy! We recently purchased our second Mustang GT from Sayville Ford... a 2016 in oxford white with the performance package, the Bluetooth hands free phone, and many more cool accessories. We are very pleased with our purchase and with the hassle free experience! Thank you so much Jack and Arthur! We truly appreciate your professionalism and your friendship! Alex and Zachary Marsh

Jetersgirl1984

5 de jul. de 2016

In the market for a new car i would definitely go see john from sayville ford. Makes you feel comfortable and is very trustworthy. I dealt with arthur from fiance and he definitely made sure i got the best deal and rate.

Mamalana122

5 de jul. de 2016

Salesman Ben very knowledgable about the car he was showing he was a pleasure to work with sale was quick and easy will do business with him again

Newyorker41

3 de jul. de 2016

I was looking to buy van, on the way going to east I saw sayville ford I drove in I found gorgeous green gem color transit I went to sales office where I met sweet talking nice lovely lady sales representative Jacqueline Grosjean make it sort she knows how to talk to customer she knows her job she's good sales person good knowledge friendly I will recommend her to my friends who want to buy van or truck to go to sayville ford talk to her Thanks Jacqueline for your help.

midnight1277

30 de jun. de 2016

Jackie Grospean really helped me decide to go with the Ford Fusion. She was knowledgeable and friendly. I appreciate her passion for putting me in such a great vehicle!

Unhappy consumer

29 de jun. de 2016

False advertising, running scams, rude, condescending. No apology given for their false advertising, no offer given to rectify their mistake. Have reported to numerous business agencies and have posted all over social media.

Ford Wheels to go

27 de jun. de 2016

I went to Sayville Ford to look at a used F150. I was greeted by Bob ,the truck specialist there,which was my good fortune.Bob is the kind of salesman you hope to deal with . He is a knowledgable professional who made the entire process easy,comfortable and even enjoyable! It was a pleasant,no pressure experience. I know it's been 26 years Bob but ,you gotta stay! Thanks

Nonni

27 de jun. de 2016

The whole experience was great. Anthony and the team are so capable they made the whole thing painless by taking care of everything. We went in on Saturday morning and was able to drive my new car home that same day. Anthony found the perfect car for me

richie255

24 de jun. de 2016

John was straight forward and to the point. I knew what I wanted and John made it happen. I'm glad I went to Sayville Ford.

Joe Musso

22 de jun. de 2016

Very good salesman, attented to all my needs and made our buying experience excellent. If your in the market for a new or pre owned car i highly suggest asking for Benny Geraci

Carguy5

22 de jun. de 2016

By far the Best Ford Dealership I have visited, and the sales staff is very knowledgeable and willing to help you in anyway they can great experience with the purchase of my new vehicle.....thank you again .....John

Blore,Ann

19 de jun. de 2016

Excellent explanation of the features on the vehicle plus clear presentation of technology features in terms Ican understand. I am a return customer not only because of a quality car but also due to the excellent service. It is the pleasant and informative dealer as well as Ford Sayville is very customer orientated; quality service plus quality product...can't get any better than that!

Debra S.

14 de jun. de 2016

I am so happy with my recent Ford Fusion purchase. The entire staff at Sayville Fird was great especially John Malinowski! He is very knowledgeable, and he took the time to get me the best deal possible. I would highly recommend John. I can't say enough good things about him. Thank you John for my excellent experience leasing my Ford Fusion.

Stewart,Debra41

14 de jun. de 2016

I recently leased a Ford Fusion & couldn't be happier with my decision. I had a great salesman,John Malinowski. Thanks to John, my experience at Sayville Ford was very pleasureable. He is very knowledgeable & he took the time to go over all of the features in the Fusion in great detail. I highly recommend John.

mkolonoski

14 de jun. de 2016

Fast, easy, quick, no hassle car purchase. Came in at 10:30am and discussed my options and was able to pick up the car by 2pm the same day.Looking forward to going back.

Vmendez310

10 de jun. de 2016

Everyone was very helpful and it was an overall amazing experience. Arthur helped me find the perfect deal for me. Shawn was very helpful in finding me a great car.

Julias0801

8 de jun. de 2016

7+ cars from Sayville and never a bad experience or a bad deal. Anthony Tondo is the best! We have had Escapes, Explorers, Fusions....happy with all if them!

Fishtale

6 de jun. de 2016

Spoke with an icon of ford salesmanship and knowledge:Jack Frost. His knowledge and calm demeanor was the reason I purchased my new truck from Sayville Ford.

anything but Ford

2 de jun. de 2016

The Service department is no different than the Sales. There are in the business of Making Money and that's it. Check your invoice for time in the Shop and what they charge per allowed or what is the time allocated for even if they do the job in half the time. Also get a second opinion on there "Professional Technical Recommendations". If you allow it you could be leaving with a Bill 2 or 3 times what you went in for and in my case after returning the next day being told that the Engine might be finished.

yankee15

22 de may. de 2016

Throughout the process of purchasing the car from Sayville Ford Rob took the time to give us all the information to make a decision since this was the first time we were leasing a car. His knowledge and professionalism was apparent through all the contacts we had with him during the different stages of the deal. He found the car we wanted and after the deal took his time going over the features of the car and how to use them before we left the dealership with the car. We would definitely recommend him to someone who was looking to by a Ford product. We were extremely satisfied with everything.

escape

21 de may. de 2016

Without a doubt the best buying experience yet . John was awesome - completely satisfied. Will be buying a new Bronco there when Ford finally makes it.

fran

12 de may. de 2016

I was torn between two cars and in the end the deciding factor came down to a salesman we trusted. John Malinowski absolutely was looking our for our best interest. He was the exact opposite of what I had encountered on my new car search. His honesty and patience with million questions was so appreciated. In the end he worked with us and made our new car purchase possible and pleasant. As well, once we purchased the car he explained every feature in it and truly made me feel if I had any questions he would be there to take care of it and on a return visit he was. I can't recommend him enough for anyone considering purchasing a car from Sayville Ford. I also want to add the Sayville Ford dealership on a whole is wonderful. I never had such a positive car buying experience as I did here!

fzol

12 de may. de 2016

I was torn between two cars and in the end the deciding factor came down to a salesman we trusted. John Malinowski absolutely was looking out for our best interests. He was the exact opposite of what I had been encountering on my new car search. His honesty and patience with my million questions was so appreciated. In the end, he worked with us and made our new car purchase possible and pleasant! As well, once we purchased the car he explained every feature in it and truly made me feel if I had any questions he would be there to take care of it. And on a return visit he was! I can't recommend him enough for anyone considering purchasing a car from Sayville Ford. I also want to add the Sayville Ford dealership on a whole, is wonderful! Never had such a positive car buying experience as I did here!

TL

12 de may. de 2016

I had an excellent experience at Sayville Ford. The staff were all very professional, courteous and respectful of my wishes. My main salesperson Antony Tonda worked for me to get me into a car of my choice at a price that was mutually agreeable.

debby007

9 de may. de 2016

If your going to buy car you have to go to Sayville Ford everyone is so friendly and willing to help. But the 5star Salesman is Tony Aiello. Gave Tony my budget and he worked very hard and respectfully of my needs. I left very happy customer and recomend this dealership especially Tony thank you again.

Cat

4 de may. de 2016

Cam Gouttard was extremely helpful. He made buying my first car a good experience. Cam even helped me through the issues with my insurance policy when it stood in the way of getting the car. He was very knowledgeable and even helped me set up some of the features. My only issue with Sayville Ford was with the financial department, I had an appointment to pick up my car and fill out the financial paperwork for 7 and they kept me waiting until 8:15. Other than that, I was very happy with the dealership.

Samcro638

4 de may. de 2016

He was extremely helpful and was able to get me into a great new car . Had no problems trading in my car and was able to get my payments down . Trust me he helps you everyway possible

WinkK

3 de may. de 2016

The tag line is no fees dealership but it wasn't quite the case, an optional $75 printed fee on the invoice gets tacked on though they advertise stridently there are no fees. Take a calculator and add up all the numbers scribbled on the invoice instead of assuming only the written figures are agreed to be included. Sales personnel really didn't have much familiarity with the used inventory they were showing, so I'd suggest you do the research yourself beforehand. Still, an okay deal, despite the unexpected fees and the attempted holdback of an extra accessory that was originally stated to be included on delivery. Full tank of gas provided, which was nice.

Dave D

2 de may. de 2016

Tony was great, he really knows how to make the car buying experience enjoyable. I would absolutely recommend Tony and Sayville Ford to my friends and family.

melious

29 de abr. de 2016

Dealing with Tony Aiello at Sayville Ford was wonderful...even with one little "hiccup" things worked out well!! We would go back and buy again!!

Jdimartino28

28 de abr. de 2016

Anthony Tondo did an excellent job with getting me a great price on a new vehicle to lease. It's my first new car and I am so excited! I love driving it around everywhere and it fits my needs perfectly. Thanks so much Anthony!

tassey13

28 de abr. de 2016

My Experience was really great and easy, Robert Tarnowski was very helpful and very nice he was not pushy at all he is a great asset to your company.

Secondtimeleasing

28 de abr. de 2016

Anthony Tondo, thank you again for putting me in another ford lease vehicle. Your vehicle demonstration was awesome especially with sound effects for each part of the SUV , from the use of the touch screen to the turn signals. You make getting a new vehicle fun. You are awesome!! See you again in a few years for another lease !!!

Andrew Hla

26 de abr. de 2016

My salesman Anthony seemed to know exactly what I was looking for because I drove out with the perfect car. With the Fusion I was able to get great gas mileage with modern styling. Thanks Anthony

Annette

25 de abr. de 2016

Marianna made buying a new car a great experience would definitely recommend her and the dealership, Howard in finance was also friendly and easy going and not pushy,

Anthony

23 de abr. de 2016

Anthony tondo and the sayville staff made this a very easy and pleasant experience getting me into my new truck! Thank you! I would highly recommend all of you to my family and friends!

Sfroeder

20 de abr. de 2016

The minute we walked in we were welcomed. Every available sales person & receptionists made us feel comfortable.When we met Tony we felt as if he knew what we wanted and needed. His approach to sharing his knowledge was refreshing and not at all overbearing.I will definately will refer Tony and Sayville Ford to any family or friends needed or wanted great service!Stacey and Bob Froeder

tmclaug70

19 de abr. de 2016

Quick, Easy and Painless. Went into Sayville ford without an appointment and Worked with Tony and he made it happen!! no pressure, he listened and was able to find me a great Ford Escape.

Mike EV Driver

7 de abr. de 2016

Anthony Tondo made this experience effortless. We had a lot of questions concerning our lease of a 2016 Ford Fusion Energi and Anthony took the time to answer everything. We will be coming back for another when my wife's Chevy lease is up.

Long Island Steve

7 de abr. de 2016

A great dealership, sales, finance and service all top notch. Bought 2 cars here and love them both. 2014 Mustang and 2016 Fusion. No BS here only friendly reliable service.

Silverfox8

5 de abr. de 2016

I leased a Ford Edge - My sales representative was Anthony Tondo. He made our experience at Sayville Ford a very pleasurable experience. When the car was picked up he took the time to explain all the options That were in the car so when I drove home I was not confused or unsure of anything.

linkslover1

4 de abr. de 2016

Within 1 month I bought an Escape and leased a Fusion. In both cases I dealt with Marianna Lomuto who I found to be professional and extremely helpful.When I left the Sayville Ford I felt like I made two good deals and made a new friend. Marianna was great.

Suebur123

2 de abr. de 2016

We ordered our first new truck through Sayville Ford, Rob T was so very helpful and knowledgable what a wonderful experience. Tom the finance guy was quiet the character, he made buying a truck even more exciting. Thank you

Ndoepp92

1 de abr. de 2016

WorkedWith Robert T on getting us a new Ford Explorer. Was super helpful, not pushy and worked with our price range in finding us the right vehicle

My Ford

31 de mar. de 2016

I visited Sayville Ford looking for information on HOV capable Fusion. The salesman was professional, knowledgeable, trustworthy and did not waste my time. To my surprise and pleasure the experience was similar to purchasing from a high end auto dealership. You won my business.

Sheeba241

31 de mar. de 2016

Thank you Jack Frost for assisting us with purchasing a new explorer. I am glad we were able to customize our truck to our interests and I love it! Great customer service!

Tony from Wantagh

24 de mar. de 2016

I recently purchased a new Mustang GT from Sayville Ford. The salesman was extremely knowledgeable on the Mustang and shared some fun memories. He helped me build the car from scratch. The price was incredibly fair. He also checked the files (I had bought a Mustang there in 2005) and found two rebates for me. A very pleasant buying experience. Open and honest on all fronts.

Ford magic

20 de mar. de 2016

John Malinowski was my sales associate .. From the minute I walked through the door he was professional /extremely knowledgable and took the time to answer all my questions & concerns . He was patient and sincere and a really nice gentleman .I left there completely confident after my test drive that I had found the perfect vehicle to suit my needs & lifestyle without question. ..John went above and beyond to make my buying experience truly wonderful and personable.I would completely & without hesitation recommend this dealership to others ..Continued success in the future .. Deirdre ...

Og644

19 de mar. de 2016

Had a great salesman who worked with me and actually went out of his way to help me if you go to sayville go see John M

Tracy

17 de mar. de 2016

After 14 years with the same vehicle, I absolutely dreaded car shopping! Thankfully we were helped by Rob Tarnowski. He was professional, honest & most importantly patient. Made the experience positive and memorable!

Mets1976

16 de mar. de 2016

Marianna was friendly, helpful, honest and professional! Pleasure to deal with. Arthur did go to great lengths to help get the best payment. Couldn't remember my name for nothing though.

Roz711

14 de mar. de 2016

The service was great I was approached immediately and asked if I needed help John malinowski was professional and very helpful and mostly important wasn't pushy. Altogether a great experience

Alla Rabukhin

9 de mar. de 2016

I received an excellent service in a very friendly environment. I am satisfied with the quality of the car I bought and I already recommend this dealership and particularly Mr. Tondo to my neighbors who liked my new car and now they are thinking about getting the similar car from your dealership.

lhlavac0531

2 de mar. de 2016

Love the car what a beautiful vehicle, Cam was awesome and they were truly willing to work with our budget, made our car buying process a breeze!

stevefusion

27 de feb. de 2016

The sale went smoothly and Mariana gave us choices beyond what we were looking for. She offered atest drive on the Fusion and we were sold. We needed an ASAP which meant stock selection. The final decision was made and the colors and features satisfied both our desires! Thanks Mariana

JohnE

26 de feb. de 2016

Friendly, polite, knowledgable, and just a friendly person...Anthony guided my daughter through the purchase of her first new car and I believe that he was just as excited as she was! We will definitely be buying another car from him in the near future!

Warren

26 de feb. de 2016

Thanks Sayville Ford for making my experience a pleasant one. My salesperson Cam Gouttard was professional and answered all of my questions and satisfied all my needs, I drove out with my new 2015 F150 with a smile on my face. Sayville Ford and Cam will be highly recommended to anyone looking to purchase a Ford. Thanks again

Kmasc

25 de feb. de 2016

I just bought a car at Sayville Ford from Clifford Korade and it was truly enjoyable. He went above and beyond to make this car buying experience convenient and affordable. I would highly recommend him and Sayville ford.

FrankiesDad

25 de feb. de 2016

My experience at Sayville Ford far exceeded my expectations. The staff was friendly and very helpful. They made the process very easy and informative. Mariana was especially great, taking the time to personally show me all the high tech gadgets. I got a great car and the staff made it even better. Oh! And I was in and out in an hour to pick up my car. I am a Sayville Ford customer from now on!

Ronniep

25 de feb. de 2016

John was a pleasure to deal with , very courteous and informative. No hidden surprises . Second sale of a vehicle in our family and would recommend more..

John

25 de feb. de 2016

Buying a car from Jack Frost has been a great experience. When I walked in to the dealer I told Jack that I had seen a F-150 down at lot 10 at the airport that I would like to buy. I asked him if we could agree to a price can I drive this car out of the dealer today. Not only did we agree on a price but I also got a great deal. Jack had that F-150 down at the dealer in 30 minutes and I was driving it out of the lot 3 hours later. This is the second car that we have bought through Jack. Thank you Jack. From John Scafura.

Vodoshelby77

19 de feb. de 2016

Jack Frost and Dimitri K made my experience buying my first Shelby amazing and would like to thank them for making all of this happen.

Mary

18 de feb. de 2016

Marianna made the entire experience relaxing and fun. Something I did not expect when purchasing a car. From the first conversation on the phone, I felt very comfortable with my choice of vehicle and choice of dealership. I specifically made my appointment so that I could continue to work with Marianna on the purchase. She was terrific.I like the "no pressure" sales approach and the knowledge that all of my questions were answered honestly and patiently. I will be in touch with Marianna when I am ready to purchase my next ford vehicle for sure.

Kerri Herzog

16 de feb. de 2016

100% satisfaction guaranteed!!!! So happy to say I had the pleasure of dealing with the staff of Sayville Ford. Friendly, respectful, and go out of their way to do the right thing. Definitely recommend this dealer. I am absolutely in love with my new Ford Fusion. A special thank you to sales consultant, John Malinowski.

Julias0801

16 de feb. de 2016

Been a customer here for about 15 years. Always a fair deal! Worked with Anthony on 4 cars already and was always happy and satisfied with my dealings and purchase!

Henry

16 de feb. de 2016

Without question, Cam was the best experience in all my years leasing cars in the past 20 years. He was patient, honest and professional. I would buy a car From Cam regardless of the dealer he worked for.With that being said, Sayville Ford deserves a great review as well. They gave Cam the tools to be effective and eventually got the deal done. Lastly, so fr we love our new Expedition EL.Oh yea, Arnie the Fiance manager was professional. I have had bad experiences with finance managers before... being to pushy and lying. Not Arnie...he was great

Kristy

16 de feb. de 2016

My husband and I recently traded in our Explorer and purchased an Expedition to keep pace with our expanding family. Tony was incredibly helpful and knowledgable. He went above and beyond, and we are so grateful. Sayville Ford exceeded all of our expectations. Thank you!!!

Ruby red nick

16 de feb. de 2016

No haggling I came in and Anthony gave me a great deal and a better vehicle as opposed to another dealer I was dealing with (not to mention any names )but Sayville ford has a customer for life and any of my family or friends that ask me about ford I will tell them the 40 minute ride for me was well worth it

Ruby1978

16 de feb. de 2016

So very grateful for the service that I received from the staff at Sayville Ford. Every department was respectful, kind, and understanding. They 100% do the right thing for their customers. I highly recommend this dealer. Absolutely in love with my new Ford Fusion!!!!

Surfcaster39

16 de feb. de 2016

John Malinowski did a great job getting me into a new Ford Fusion Hybrid over at Sayville Ford. He got me best price, way lower than other dealerships. There were no unexpected last minute costs as I feared there might be at the time of signing. Just a positive experience from beginning to end.

divin

4 de feb. de 2016

Anthony was very helpful listening to the needs of my wife and I and therefore we were able to make a mutually beneficial agreement for the two vehicles we leased.

RobA618

27 de ene. de 2016

Naeem was fantastic in every way. No pressure, highly knowledgeable and enthusiastic. My experience was a pleasure from beginning to end and I will recommend Sayville Ford to my friends and family

Eric

26 de ene. de 2016

Test drove the car, pointed out its good points, worked out the financial issues and did the deal and arranged the delivery and special incentive features that went with the purchase.

Geri

22 de ene. de 2016

This is our 2nd Ford purchase from Sayville Ford in 18 months and this experience was just as great as the last. Anthony (Tondo) our sales rep was fantastic! He handled everything perfectly, including the issue with my title due to my recent marriage /name change, which was diligently followed up by Jessica. I will always recommend Sayville Ford. In fact I did on the same day as my purchase to my brother-in-law who also made a purchase from Anthony.

finish-it1

20 de ene. de 2016

I have to say that this dealer was way better than expected in fact the prices are good and they willing to make a deal with no pushy sales tricks my salesmen Robert Tarnowski was great he was very helpful and knows what he is selling, easy transaction and no games.

WilliamJ

8 de ene. de 2016

This is the second car I have leased from Sayville Ford and dealt with a few different people. Most recently dealt with Kaitlyn Fusco and Jaqueline Grosjean. They were both very nice and helpful and made the experience once again very easy.

niccogs1015

7 de ene. de 2016

i had the pleasure of working with Jack Frost, my husband and I recently had a baby and he understood our need for a family car that could fit everything we need now and in the future. He went over the benefits for both cars and then we sat down to talk pricing, he broke it out so there were no questions, and no surprise payments when we picked up the car. I was hesitant about buying a Ford and James DiGiovanna showed me how the edge was a top safety pick and I was sold, as a new mom it was the most important for me. The only negative comment I have is that when I picked up my car I had to peel the sale stickers off and clean the glue off myself when I got home, I feel that when making such a big purchase on a new car, the dealer should do that before driving off the lot.

Builder159

4 de ene. de 2016

I've been buying and leasing from Tony for over 9 years. I'm a satisfied repeat customer. If your looking for a ford, their huge inventory is great. Go see Tony!

Nocella Allstate

30 de dic. de 2015

we didn't feel like we where getting pressured like we usually do from car dealerships. we felt like tony was upfront and honest about everything throughout the whole process. We will definitely be recommending him to our friends and family, as well as using him again ourselves. Thanks again!

Dr.Bill

15 de dic. de 2015

With the wonderful help of Frank Russo, I was able to drive my 2013 Ford Fiesta into the lot at Sayville Ford at 1:30 PM and drive away in my spanking new 2015 Ford Fiesta by 5:00 PM. The service was seamless, fast, and efficient. I can't thank Frank enough for a truly fine experience.

Stephanie

8 de dic. de 2015

This was the easiest car purchase we've ever made! John M was great- honest, kind, not aggressive and just the kind of guy anyone would enjoy doing business with. Thank you!

Jrein09

5 de dic. de 2015

Sayville ford was noth but nice and helpful with buy my new truc. Also the gave my a very good price for my trade in

Abzz7

2 de dic. de 2015

I leased my vehicle from Sayville ford a week ago, and my experience there was just great! A big thanks to Kaitlyn Fusco, who was my sales consultant. She was very helpful from the moment I called that exact moment inquiring about a specific vehicle to her taking me on a test drive right when I walked in. She went out of her way to fuel up the car of my choice, as well as taking it to the car wash herself. She went back-and-forth with her manager to make sure she came up with a price that would fit my budget! Later that evening when everything was ready to go once I showed proof of insurance, my insurance company was giving me a hard time and I wasn't able to reach them, she even went ahead and called them and got them on the phone very quickly and was able to expedite the process for me. At one point during the day I was very doubtful that I would be able to drive the car off the lot that same day because of a credit freeze and insurance complications i had, but thanks to Kaitlyn she was able to help me in every way and it resulted in me driving off the lot with my car the same day. I would definitely recommend Sayville ford if you're a looking for a friendly experience, and if you are looking to buy a car with ease of mind and great service you should definitely ask for Kaitlyn.

Singlemomof3

23 de nov. de 2015

This is the first time I have ever been to a dealership where everyone went above and beyond for me. I will highly recommend this dealership to anyone. My sales went smoothly. You can be sure this will be the only place I buy my autos from

Bob Delagi

22 de nov. de 2015

Tony Aiello is our go-to sales associate. He is professional, knowledgable and easy to work with. He understands our needs and offers reasonable choices. This is our second lease at Sayville after dealing with Newins, Lighthouse and Riverhead over the years. By far, our favorite dealership.

ford driver

18 de nov. de 2015

Have purchased previously. Went to other ford dealer,Sayville was very personable. I would recommend Sayville ford to friends and any one looking to purchase a vehicle.

Mel 123

12 de nov. de 2015

Tony Aiello was easy to work with. I never felt pressured or uncomfortable during the time spent learning about the vehicle. In the end, I got the car I wanted at the price I wanted to pay. Thanks Tony!

SadieRose1

2 de nov. de 2015

Sayville Ford was not the first car dealership we visiited. When we decided that we wanted a Ford Escape, we did our homework. Cam of Sayville Ford, was the only salesperson, that worked with us for a all around satisfactory outcome.. He was very low-key and did not pressure us in any way. He was a professional, and handled every detail of our lease and trade-in with care. Everyone at Sayville Ford was very helpful and accomdating.

Edrncb

2 de nov. de 2015

Cam made my experience very painless and stress free. He was patient and understanding and very thorough. I was very pleased with the dealer and the staff. Thank you for making this experience stress free.

James C.

29 de oct. de 2015

Working with this dealership is an absolute pleasure. During my transaction I never felt rushed or pressured into making a decision. My sales representative, Lisa Pavesi made sure that every detail was taken care of, including a full tank of gas! The deal was great, the numbers were honest, the transaction was smooth. I couldn't ask for more.

Chrissy D.

23 de oct. de 2015

This dealership is honest and a pleasure to deal with. My salesman, Tony Aiello, was patient with me and worked hard to get me into the car I wanted! With many dealerships to choose from, I was loyal to Sayville Ford because I felt they were honest and not just rushing to make a deal.

cook55

21 de oct. de 2015

Our salesman, Anthony Tondo is a first rate guy, he knows his business and worked with us to get the deal that we were looking for. Yes we' re satisfied, and i suggest you look Anthony up at Sayville Ford . Additionally we took the free class on My ford touch , , The staff spends as much time with you as need to get a good understanding of this great technology. Go to sayville Ford you wont be sorry.

Egiovanniello

20 de oct. de 2015

Honest, they were on time everything was done as promised. Everything was taken care of as soon as asked. Have very great sales people and very straight forward. I will go back to that dealer when it's time for another vehicle.

Surfcaster39

20 de oct. de 2015

The car buying experience was a pleasure with salesperson John Malinowski. He answered any questions I had and I felt I was dealing with an honest person. The great price on the vehicle was a plus too!

Josephd

20 de oct. de 2015

It was the first place I went and the only place I needed to go they got me an amazing car for exactly what I wanted to spend and I couldn't be happier with the service they provided

xlr8ev

20 de oct. de 2015

My experience at Sayville Ford again was a sincere pleasure.The knowledgeable salesman found the exact car I wanted to lease, Went over all the cars features. He knew about all of fords deals/lease options and Promotions.explained it all very simply. Very, Very Happy all went smooth. Drove away with a smile. Will be back at Sayville Ford in the future. Best Ford Dealer on Long Island.

Kbpaint

20 de oct. de 2015

I had a very smooth ordering process and trade in process and truck was exactly what I ordered. No headaches and no nonsense. I will continue too buy at SAYVILLE ford.

ssteve

20 de oct. de 2015

I purchased a used vehicle from this dealership. When I called and notified the salesperson that I was coming over to purchase the vehicle, he said he would get it prepped. I came the following day and the car looked like it had been maybe sprayed with a garden hose. I ignored the exterior because I have a month to month hand car wash so no big deal. The interior however was very dirty of old sand etc from the previous owner and had the smell of a wet dog. Usually, when you have a car prepped for pickup, they do a quick interior detail since presentation is usually very critical to the experience of buying a vehicle. This was not the case. The car was dirty, the engine compartment was never cleaned (which most dealers clean as well) and the car smelled really bad. I called to confirm that it was cleaned and they told me it was. So, based on that, I know for a fact that they suck at cleaning sold vehicles, unless its new and you cannot tell. So for presentation and prepping, this dealership FAILS badly.A few days into driving it, the brakes squeak really loud and there was a banging noise coming from the front driver side. I took it to a local shop for them to check it out. They told me it looks like the front strut is blown because the lubricant sprayed all over it. The noise was coming from the back tires and that the calipers looked possibly seized, and the other side was leaking. They said also the pads and rotors needed to be replaced.I took the vehicle back to the dealership and the service advisors were really nice and awesome. They had the vehicle taken to the back and I asked to meet with the tech and go over it. As soon as I walked in I knew this was not going to be good. They guy didnt even have the decency to remove the tires. This is pure laziness. As I showed him what I was talking about, he could barely see because the tires were in the way. He said that the strut was brand new and that the oil was from the old one. Now, I don't know about you, but if I am at a DEALER, how can they do work like that? You replace parts but you do not clean up the mess? I expect that from a mom and pop store but not from a dealer. He then continued to tell me that the brakes were low and the rotor was showing signs of wear but it still passed emmisions. Their stand is that they hold their vehicles to the lowest standard of the lowest standard required for a vehicle to pass emission. The squeeking and noises were not going to be fixed because it still passed inspection. I guess I should come back when I die in a crash when it actually fails. He also blew me off with the calipers and I showed him the brake fluid on the caliper and he asked the service advisor to take me away. He made it clear that he had no interest in hearing from me,and wanted me gone.They then told him to take a ride in it for the noise which I can assure you my dead grandmother can hear, but guess what, to my surprise he did not hear anything. To top it off, he left a huge boot kick print on my door that I had just detailed because they were doing construction and keeping my vehicle clean was not his concern. I pointed it out to the driver who brought the vehicle back to me and he was immediately apologetic and wiped it with his shirt. I told him not to and that I would take care of it.So I am buying new brakes and rotors for my car, and calipers. Im sure that I was told to xxxx off because it would be something coming out of their pockets and not mine. Third parties have an interest to make money by trying to upsell me for stuff I need fixed, but this dealership had a vested interest not to spend any money on fixing anything. They also proved their quality of work by not cleaning the spilled fluids all over the car. I have pictures of everything if anyone would like to see.The sales team was awesome and I would highly recommend them. If buying a used car, I would strongly recommend taking it to another location prior to purchase. Please do not make my mistake. I do not mind paying to have this fixed out of pocket because I rather my family not die in a car crash due to faulty brakes in any way.

tpf903

20 de oct. de 2015

Best dealer so far. Came in, explained what I was looking for, and they delivered.I would use them in all my future purchases for my family.

ZAP

17 de sep. de 2015

We had to leave 1 of cars at shop, it took them 8 days to fix a window and brake issue, no updates form shop at allThen we have our 2nd car that has transmission issues under warranty and was told 2 weeks til they can look at itWorst Customer Service error

Bob Avitabile

4 de sep. de 2015

We were interested in the Ford fusion I contacted two different Ford dealers and I wound up buying the car from these people because of their honesty and straightforward upfront the whole experience was nice pleasurable I dealt with the salesman named Kevin another salesman named Mark and a gentleman named Cliff and a gentleman named John my advice to you would be visit these people if you're interested in the Ford and you can't go wrong

fusion 13

19 de ago. de 2015

I recently went to Sayville Ford to have a recall performed on my 2013 Ford Fusion. From the minute I pulled in a employee came over to my vehicle and took all my information. walked me right up to the service counter and was assisted by Dimitri. he was very polite recommended needed service only at a very fair cost. Discussed with me future service. I asked him to call me when the car was ready and he did. I came to pick up my car he explained what was done and then the gentlemen who met me in the morning escorted me to the cashier. Again everyone was courteous and polite and again I must add a very competative cost. My oil change was cheaper than Jiffy Lube.. My car was waiting for me outside and the yard agent handed me my keys and closed the door for me. All I can say is my past experience at other dealerships always left me with the feeling that I was overcharged and they were doing me a favor, not at Sayville Ford. Modern technology with old school small town fantastic customer service. Something I thought was lost in the business world but it is alive and well at Sayville Ford. I am bringing my other vehicle a GMC there for service too as they are that trustworthy. If the service department is that fantastic I will definitely be there and recommend them for my next vehicle purchase

deezle

15 de ago. de 2015

Very good service from the salesman Tony and Tom in finance. If you want an easy purchase go see Tony at Sayville Ford!!!!! P.S New showroom coming in three weeks!!!!

Escape 1

28 de may. de 2015

John Malinowski excellent salesman. Knowledgeable and helpful.

frank the welder

27 de may. de 2015

I walked in on a wednesday afternoon, no appointment. John Malinowski, the salesman, sat me down without waiting. we talked about the kind of truck i was looking for, showed me the stock and ended up with a beautiful F150 Lariate. i was nervous going in to see the finance guy. after about a 10 minuet talk about credit we shook hands. picked up the truck on friday. i thought it was a very fast turn around. overall it was a pleasent experience

Escape 1

27 de may. de 2015

John Malinowski was an excellent salesman. Extremely knowledgeable and very helpful. Honest and sincere!! Made the car buying experience a very enjoyable one. Thank you

Mj

19 de may. de 2015

I have just purchased my 4th vehicle from Sayville ford. My first purchase was when they had used cars on main st in Sayville called the Car Shoppe!!! I have always had a very pleasant and honest experience. If you are in the market for a new car go and see Caitlin Kerins at Sayville ford you will very satisfied!! Thank you Caitlin and Sayville ford!!

JBC

19 de may. de 2015

John and the entire crew were a pleasure to deal with. Left with a great deal.

Rangers #1

14 de may. de 2015

John Malinowski and Sayville Ford staff were excellent. They answered all questions, facilitated allneeds and answered all questions in getting me into my F-150. I strongly recommend their dealership.

Lisurfer631

5 de may. de 2015

Helped getting a good price on my lease. Was cery knowlegeable with the cehicle I was looking at. Any questions I had were answered to there entirety.

lflucky13

4 de may. de 2015

John Malinowski is a great sales person. He listens, is not pushy, sincere and goes the extra mile to explain your new vehicle. I would recommend John to everyone who wants to buy a FORD.

lflucky13

4 de may. de 2015

John Malinowski has great listening and customer care skills. Not pushy, very honest, sincere and goes the extra mile to explain the details of your FORD purchase. I highly recommend John and will refer him to everyone who wants to buy a FORD. LL

Scotty

28 de abr. de 2015

I had a great experience working with Rob Tarnowski of Sayville Ford and would highly recommend Rob and the dealership to anyone. Rob was outstanding!

stanner614

28 de abr. de 2015

Great place to buy a vehicle. Good people. Fast service. More than fair prices on cars and trucks. Knowledgeable staff with good customer service skills.

Ldubs82

21 de abr. de 2015

After going to several dealerships, the customer service I experienced here really made a difference. Mark at Sayville Ford took the time to show me the features in the new car I was looking into buying. He was helpful when it came to reviewing the new technology in the car and was very nice to deal with. I would recommend people go see him at Sayville ford when looking for their next car. Thanks Mark!

Matt J

8 de abr. de 2015

Tony at Sayville was great. I knew pretty much what I wanted and he made it all happen very quickly.

Mustang enthusiast

4 de abr. de 2015

I don't usually take the time to write reviews this is a first let me say Jack is a pleasure to deal with and a real pro. Bought my last ford from a dealer in Medford and it was a nightmare. I highly recommend Jack and Arnie in Finace at Sayville ford Jack is a mustang man and Arnie is a rider. Right on!

Chefpepe

3 de abr. de 2015

This has to be the worst dealership I ever purchased a car/truck from. They get zero stars. We traded in and purchased a used vehicle, and at the sale they stated they could do same day delivery, yet it took then 7 days to deliver the vehicle, which was in stock on the lot. Then it was delivered without 2 items that were promised, the final detail prep was horrible. And finally they never paid off the vehicle I traded in resulting in money being taken out of my account for a vehicle I didn't even own. It took them 3 weeks to pay off the trade in resulting in all sorts of hassles for me as the buyer. Over 30 years buying vehicles and this is the worst customer service from any dealership I have ever seen. Go buy somewhere else.

CCSSLL

1 de abr. de 2015

If you would like to buy or lease a car from an honest, friendly, and professional sales consultant...go to Sayville Ford and ask for Kaitlyn!

Diana M.

30 de mar. de 2015

I went on March 28th to Sayville Ford with my husband. I had several cars in mind to replace a 2012 Jeep Liberty coming off lease. I wanted to look at the Escape SE and Mark Trimboli helped me.He was very knowledgeable and made a deal that I could not refuse.On top of that, I got the car that day! Very satisfied, thank you Mark.Diana M.

Rose

22 de mar. de 2015

Tony was an excellent salesman made the experience painless. When we picked the car he actually took the time to explain all the options inside in detail and how they worked. Highly recommend.

PaulM

3 de mar. de 2015

Sales person Kevin Hughes and Sale Manager John Hughes were GREAT in everything. Will continue to purchase my vehicles from Kevin and John. Thank You!

A.W.

1 de mar. de 2015

My experience with Jack Frost at Sayville Ford was pleasant, funny at times, professional and informative. The car arrived earlier than expected. All transactions were smooth and the overall experience was exciting; especially when I first drove my new MUSTANG!!

Kathryn Selgrad

23 de feb. de 2015

I was so pleased with the level of service I received from Cam Gouttard at Sayville Ford. He really helped me find a car that was within my budget. He was knowledgeable and not at all pushy! He was super down to earth and answered any questions I had. I rated the facilities low because at the time, they were under construction, but other than that, the entire experience was a positive one.

Mike R.

23 de feb. de 2015

I appreciate all you guys did to get me into my truck in an affordable & timely manor

kselgrad

23 de feb. de 2015

Cam was super down to earth and very understanding. He wasn't pushy in anyway and really went out of his way to help me find something in my price range!

Skooch

23 de feb. de 2015

From the moment I called Sayville Ford and had the pleasure to speak to John Malinowski, I knew it was going to be a great experience, from the beginning. He found me the car with everything I asked for. There was no run around or hassle with the price of the car. He was a very experienced and knowledgeable salesperson who took the time to explain everything to us. I would highly recommend John Malinowski for anyone who is the market for a car.

FrankSap

18 de feb. de 2015

Just bought a third car from here. My Salesman was Anthony Tondo. It was a great experience, like the other two He really goes out of his way to make sure you are happy, and getting what you want at the price you want. I love my Fords, however I will be tempted to follow him if he were to ever leave.

John T

15 de feb. de 2015

Most positive auto buying experience! I spent about 2 months searching the internet, sending & receiving emails, and making phone calls as I searched for a new or used Ford Explorer. I test drove the 2015 Explorer Limited at another dealership (twice) and was just about to make a deal, when I decided to check out one more Ford dealership. Lucky for me, this last stop was at Sayville Ford. No doubt about it! The stars and the planets were lined up just right for me, as I purchased a new 2015 Ford Explorer Sport. The positive attitude of Caitlin Kerins set the tone "right off the bat". We went for a test drive, and she let the truck "sell itself", along with answering all my questions. I test drove the truck for approximately 10 miles, which, drastically played a big part in my decision making process. Caitlin did not rush or time limit the test drive. She even held my cell phone so that I could Face Time (I-phone) to share the excitement with my daughter who is out of state in college. There was no "cat & mouse" baloney as we mutually agreed to a deal that I couldn't pass up. Hat's off also to Tom the finance dude, who portrayed a humorous yet professional demeanor. He (& all in the dealership) are clearly committed to superior customer service. A huge thank you to Caitlin and Tom for your assistance and skill in setting me up with my dream 2015 Explorer Sport (a 50th birthday present to myself)! I am grateful to you and your organization for the professional and "no stress" environment I experienced throughout the process. Truly, a very positive experience! I'll be telling my friends, family, and anyone I know, to go to your dealership prior to purchasing a vehicle. All the best!

George S - purchase of Precertified 2012 Ford Fusi

15 de feb. de 2015

If you are looking for a very decent deal and no nonsense, this is the place to go. The sales rep, Rodney Vera provided me the highest leverl of courtesy, patience, time and professionalism. Got me a terrific deal on a trade-in, arranged financing, simplified the paperwork, and really knew what you want. Was worth the time and effort. Thanks Rodney and Sayville Ford!

johnbt

15 de feb. de 2015

Most positive auto buying experience!I spent about 2 months searching the internet, sending & receiving emails, and making phone calls as I searched for a new or used Ford Explorer. I test drove the 2015 Explorer Limited at another dealership (twice) and was just about to make a deal, when I decided to check out one more Ford dealership. Lucky for me, this last stop was at Sayville Ford. No doubt about it! The stars and the planets were lined up just right for me, as I purchased a new 2015 Ford Explorer Sport. The positive attitude of Caitlin Kerins set the tone "right off the bat". We went for a test drive, and she let the truck "sell itself", along with answering all my questions. I test drove the truck for approximately 10 miles, which, drastically played a big part in my decision making process. Caitlin did not rush or time limit the test drive. She even held my cell phone so that I could Face Time (I-phone) to share the excitement with my daughter who is out of state in college. There was no "cat & mouse" baloney as we mutually agreed to a deal that I couldn't pass up. Hat's off also to Tom the finance dude, who portrayed a humorous yet professional demeanor. He (& all in the dealership) are clearly committed to superior customer service. A huge thank you to Caitlin and Tom for your assistance and skill in setting me up with my dream 2015 Explorer Sport (a 50th birthday present to myself)! I am grateful to you and your organization for the professional and "no stress" environment I experienced throughout the process. Truly, a very positive experience!I'll be telling my friends, family, and anyone I know, to go to your dealership prior to purchasing a vehicle.All the best!

Pete

8 de feb. de 2015

We had a very pleasant experience with the leasing of our new car mark trimboli was very knowledgable answer all the questions we had and helped in any way he could . All in all we would definitely go back to sayville ford

Happy customer

7 de feb. de 2015

This is the second vehicle I have bought from Sayville Ford. Great experience both times. Cam was wonderful. He really worked to get us the best deal. Thank you for a great experience! I love my 2015 Escape 4wheel drive!

audx0123

29 de ene. de 2015

We had a great experience at Sayville Ford. We came in knowing we wanted a 2014 leftover vehicle and our salesman Bob Hope found us a great vehicle, exactly what we were looking for and did not try to push anything we didn't want on us. The finance guy was very nice, not pushy at all. We had terrible experiences at other dealers and were pleasantly surprised with how smooth and fast the entire deal went. I would suggest to all of my family and friends to check out Sayville Ford.

vscimeca

28 de ene. de 2015

This is my third Ford and I always return to Sayville. Catlin Kerins is easy to work with and she always has the customers needs in mind. I am very pleased with her and my new vehicle.

jmvb0816

27 de ene. de 2015

The saleswoman was very knowledgeable with all the questions that we had weather it be about the car or promotions that were going on. She also had the car ready to go for a test drive prior to our arrival at the dealership.

Gator

24 de ene. de 2015

Everybody was very helpful very good service and thank you Tommy for finance manager for doing an excellent job I would definitely purchase another vehicle from Sable for the good job sayville ford

Johnnyb726

23 de ene. de 2015

Nothing but great things to say about Sayville Ford. Bob Hope is a great guy and a pleasure to deal with. Never a problem at Sayville Ford.

Jgszabo4

22 de ene. de 2015

John, new the product he was selling and was informative but not pushy. The paperwork process at the end was painless Great experience working with John at Sayville Ford

ant361

15 de ene. de 2015

No pressure to buy very helpful and made me feel they where looking out for my best interest. Would definitely buy from them again and again.

Krissy

14 de ene. de 2015

Just recently leased my 3rd vehicle from Sayville Ford. I go there for two reasons - the salesman Tony Aiello and the service department. Tony has helped me with all 3 vehicles and I look forward to working with him every time. He is fair and I trust that he is getting me the best deal possible which he always does. I've leased two Ford Escapes with Tony and this last time I got the Edge. I love it and couldn't be more happy. I also look forward to getting it serviced there. Just mainly have to get oil changes but they are inexpensive, quick, and always answer all my questions that I may have and always call the minute it's ready. Very satisfied customer of Sayville Ford. Would highly recommend!

joseph m cerqueira

13 de ene. de 2015

saw what i wanted,went in with a pre-approved ,Ford matched it and best of all i made an offer on the car and it was accepted.A pleasure to deal with.

Mary Ann

8 de ene. de 2015

Found everyone at Sayville Ford informative and courteous,especially my salesman Rodney Vera, who went over and above to make us feel confident and knowledgable with our decision to lease the 2015 Fusion Energi.Thanks also goes out to Tom in finance for advising us of all the great rebates that helped make this transaction work!!Hope thes entire leasing period is as great as the initial dealing, feeling very confident that it will!!!!

Happy

8 de ene. de 2015

Found everyone at Sayville Ford informative and courteous,especially my salesman Rodney Vera, who went over and above to make us feel confident and knowledgable with our decision to lease the 2015 Fusion Energi.Thanks also goes out to Tom in finance for advising us of all the great rebates that helped make this transaction work!!Hope thes entire leasing period is as great as the initial dealing, feeling very confident that it will!!!!

mustangjoey

6 de ene. de 2015

Tony was great. Would definitely send friends and family to him ! Which I will be doing very soon. Tony wasn't pushy at all unlike many other salesmen. We got a great deal and love our new fusion. Great dealership. This is the second car I bought there and I will continue to in the future

Arianna

4 de ene. de 2015

Bob Hope is a great salesman, all about the customer even when things don't go as planned. I am only 20 years old and I am extremely happy that my first experience buying a pickup truck was a great one thanks to Bob and Sayville Ford! They did everything they could to make it work for me! I know I'll be taken care of for years to come.

big red

4 de ene. de 2015

I am a well to do Black male, when approved for a auto loan. When entering the lot and sales floor no gave me the time of day, I thought Green was the color.

Nicholas G.

30 de dic. de 2014

The salesperson Kaitlyn was very good. She handled the sale in a very professional mannor. The car is excellent and exceeeds my expectations. I would recommend the 2015 Mustang to others.

Henry Alia

28 de dic. de 2014

My wife and I were greeted before even entering the door by Anthony Tondo and from that moment on the experience was seamless. Friendly and professional are the two words I would use to describe our purchase. I must say that based on a prior experience with another local Ford dealer on our prior lease I did not think I would be purchasing another Ford. However, this process was quite the opposite. Thank you Anthony and Sayville Ford!

DamonS

27 de dic. de 2014

Mark Trimboli is probably the best salesman I have ever encountered. He is friendly, knowledgeable and very strait forward. He did not try to pressure us into any car and listened to what we wanted. I was looking at buying a preowned F150, and my wife was interested in the edge. He was diligent in finding a truck for me and letting me know all the options available. As for my wife she was not as definite as to what she wanted. He showed her a few things and then she made a decision, but then changed her mind. He did not try to pressure her into leasing it at that moment. He simply said that the deals might change in the new year, so just be aware. He was great getting my truck all ready for me to pick it up at s great price. We will definitely go see him again when my wife decides what she wants. I highly recommend visiting mark if you are interested in getting a car from a salesman who will not try to smooth talk you into something you can't afford or do not want.

Tony M.

23 de dic. de 2014

I have leased and bought a total of 5 cars total between family and friends in the last 18 months from Bob Hope at Sayville Ford. Overall experience has been positive and unstressful. Recommend you give them a try.

"Manish"

23 de dic. de 2014

When I first decided to buy a New Car I was not aware of all the stress I was going to get in the process. I did a detailed research on different vehicles and various dealerships, read many reviews, discussed with many people and visited many dealerships for around two months. My search finally ended at Sayville Ford. No need to mention that it is the best dealership among all I visited, although me and my wife never planed to visit there but now we feel lucky and happy that it happened. The moment we first stepped in Sayville ford we felt very welcoming with No pressure and No hassle. We got a very good deal and a great car and the best part of our experience was meeting Kaitlyn Fusco. She was an excellent sales person and helped in every step through the process. She was very knowledgeable, humble, attentive and honest. I would definitely recommend Sayville Ford. If you are looking for a car visit Sayville ford and ask for Kaitlyn Fusco, you will be glad you did that.

biggie6607

23 de dic. de 2014

Keeping this review simple, I saw Rodney Vera at Sayville Ford. I was in search of a new car after I had just totaled my previous vehicle only days before. Rodney was very attentive and sympathetic to my situation and never once pushed for a purchase like most salesmen. He greeted me immediately after walking into the showroom and asked what I was interested in and how he could help me. We spent nearly 1-1/2 hours talking about the car, taking the test drive, and going into detail about the new features the vehicle had to offer. He was able to work out a number for me that I was able to swing, guided me correctly in the best way to go about purchasing the car, and most importantly, kept the stress levels to a minimum. He got the car detailed, filled the tank with gas, explained and setup features in the car (radio, bluetooth, etc.) and I was able to drive away with a smile on my face. I left Sayville Ford extremely satisfied and content, never rushed or pressured, and Rodney Vera was all the reason. Thank you Rodney again and I will definitely be seeing you again when my three years is up!

Tony M.

23 de dic. de 2014

Salesman Bob Hope is the "real deal" at Sayville Ford. He is friendly, knowlegable and very easy to work with. He will give you a great deal and you won't feel stressed at all.

Manish

22 de dic. de 2014

When I first decided to buy a New Car I was not aware of all the stress I was going to get in the process. I did a detailed research on different vehicles and various dealerships, read many reviews, discussed with many people and visited many dealerships for around two months. My search finally ended at Sayville Ford. No need to mention that it is the best dealership among all I visited, although me and my wife never planed to visit there but now we feel lucky and happy that it happened. The moment we first stepped in Sayville ford we felt very welcoming with No pressure and No hassle. We got a very good deal and a great car and the best part of our experience was meeting Kaitlyn Fusco. She was an excellent sales person and helped in every step through the process. She was very knowledgeable, humble, attentive and honest. I would definitely recommend Sayville Ford.If you are looking for a car visit Sayville ford and ask for Kaitlyn Fusco, you will be glad you did that.

Steven Booker

18 de dic. de 2014

Had an AWESOME experience. They gave me a very fair amount for my trade in and gave me a very very great deal on my new car. Kaitlyn F. was very informative and helpful would definitely purchase another vehicle from her.

Jim

15 de dic. de 2014

In the process of buying a 2015 Mustang, I visited dealers everywhere from Albany to Brooklyn to Eastern Long Island, and even though Sayville Ford is out of my way geographically, I'm extremely pleased that I decided to go with them to buy my new car. The service was excellent, my salesman -- Jack Frost -- was attentive and extremely helpful every step of the way, and the whole experience was an absolute pleasure. I can't recommend this dealership highly enough, and I love my new car!

jim.e.murphy

15 de dic. de 2014

In the process of buying a 2015 Mustang, I visited dealers everywhere from Albany to New Jersey to Eastern Long Island, and even though Sayville Ford is out of my way geographically, I'm extremely pleased that I decided to go with them to buy my new car. The service was excellent, my salesman -- Jack Frost -- was attentive and extremely helpful every step of the way, and the whole experience was an absolute pleasure. I can't recommend this dealership highly enough, and I love my new car!

steven valentine

3 de dic. de 2014

Our salesman Robert Tarnowski new exactly what he was selling us he was able to answer every question with detail. All in all the entire staff was courteous and friendly i would highly recommend them. I look forward to many more years with Sayville Ford.

fiesta123

12 de nov. de 2014

I recently went to Sayville ford to buy a brand new fiesta. I have been at a couple dealers in the past and I can honestly say this was the best experience ive have ever had. the salesman john M. was very professional and informative. there was no pressure or quick sale tricks, what I wanted is what I got and the price and apr I was told never changed. I will be using this dealership for my next purchase. thank you John M.

fiesta123

12 de nov. de 2014

I recently went to Sayville ford to buy a brand new fiesta. I have been at a couple dealers in the past and I can honestly say this was the best experience ive have ever had. the salesman john M. was very professional and informative. there was no pressure or quick sale tricks, what I wanted is what I got and the price and apr I was told never changed. I will be using this dealership for my next purchase. thank you John M. and the rest of the Sayville ford team

jim b

8 de nov. de 2014

Thanks again Jack Frost....Im still trying to figure out all the stuff in My Explorer Sport my daughter has it all set up for her and all I have done is the seat memory...I am old school...Love the Twin Turbos though thats all I care about...See you at Captree... The Belas'

Frank

4 de nov. de 2014

I've been taking my 3 trucks for inspection to this dealer since I bought these trucks. Today after I go in to a previously made appointment the service manager decided that they are not servicing my types of Ford trucks any more. A curtesy phone call prior to my appointment would have save me time and money.

Jessica

29 de oct. de 2014

Rob was super nice and helpful during this process. It was my first time buying a new car and all went very well. Rob was up front about details and you could tell he genuinely cared about my buying experience. I had heard many horror stories from friends & family in the past about buying new cars so I always held off on doing so but after working with Rob I am glad that I did. I highly recommend Rob and you should go visit him when choosing a Ford!

Justin Grosskurth

24 de oct. de 2014

Buying car is never a fun experience, but working with Bob Hope is always a pleasure. Bob truly cares about making you happy with your decision. I think he goes above and beyond to make his customers happy. That's truly why I am a repeat customer and will continue to purchase from Bob in the future.

Shawtwins

21 de oct. de 2014

From start to finish....the salesman all the way to the final finances was exceptional. I would highly recommended this dealership. They were very accommodating to all of my needs

Very angry

16 de oct. de 2014

Fact. My Pick up dropped off for service for a front wheel issue. Fact. Paid over $1,100 for my repair. Fact. Exact same issue as a drove out of parking lot. Fact. Turned around and advised service department and left vehicle for repair. Fact. Was told the service tech working on my vehicle was hot by a car and the work was delayed. Fact/ Called a week later was told service tech working on my vehicle quit. Fact. Called back a week later and SPOKE to the hit by the car/quit service tech. LOL. Fact. According to Sayville Ford since My husband dhas since passed, they have had the truck that long, so NOW the warranty is void. Really? He dropped the truck off for repairs and was alive then. Fact. They now want 0ver $1,200 more to fix the same repair. The part cost $211.02. They are disgusting.

Ernesto

16 de oct. de 2014

The guys at sayville ford are great to deal with they made me a customer for life

Michael S N

16 de oct. de 2014

Buying my new E 250 cargo van was a very pleasant experience. :) I was given a quote and that's what I paid. Thank You Caitlin

Eloewner

13 de oct. de 2014

I want to recommend this dealer they have an excellent customer service , friendly environment and the best salesman's in Long Island they make me feel comfortable and gave me a great deal too . 5 Stars service

Dee W

2 de oct. de 2014

Excellent service, my sales rep Tony was so sincere and knowledgeable. And Arthur the finance manger was wonderful. It was a great buying experience.

JacqDupre

30 de sep. de 2014

After visiting a number of dealerships, I tried Sayville Ford. John Malinoski was great to deal with, friendly and knowledgeable. The entire experience was fantastic. I highly recommend.

bachst

30 de sep. de 2014

In 2007, I purchased two Fords from Sayville Ford. This year it was time to do a two for two trade again. I went to my local dealer and they couldn't understand what we wanted to do. We then went to Sayville Ford again, the Sales Rep and Sales Manager worked with us to get the deal we wanted, one car free and clear, the other car at 0% for 60 months. They were upfront with what they could accept for a deal. They gave us trade in prices within the KBB value range. Forget the local dealer, go to Sayville Ford.

ken giosi

29 de sep. de 2014

Tony Aiello is the guy to meet for a new car. He's very good. He knows the cars and he is trustworthy. My recent purchase at Sayville Ford was a great experience. I highly recommend them.

Jamesbaranek

24 de sep. de 2014

Just bought a 2014 F-150 Lariat from Sayville Ford. Went to see salesman Jack Frost because I had purchased one through him 8 years ago. I was very satisfied the performance of my 2006 gasoline XLT and his professional and helpful service brought me back to the dealership. I used it as a work vehicle and put 236,000 miles on the truck with no major work being required. I just sold it with the original engine and transmission in it. I would not consider buying any other new truck.

myfirstford

15 de sep. de 2014

I'd recently purchased my first new car from Sayville Ford. My salesman John M. and finance manager, Tom, were both so great, helpful and answered all of my questions. I would definitely recommend others to buy a car from Sayville.

mdatre

9 de sep. de 2014

I dealt with cliff korade what a great guy he was was straight to point and honest with a great personality to boot he has definitely locked up my business for years to come... highly recommend using cliff when you go to sayville ford... Asia in sales was magnificent as well i felt she gave getting me approved her full attention overall great experience...

Giants fan!!

4 de sep. de 2014

I just recently purchased a 2014 Explorer from Sayville Ford it was the best new car experience that i ever had. the salesman Kevin Hughes was very nice, there was no pressure put on you, and he was very knowledgeable about the vehicle. i would highly recommend them to everyone.

Bert

3 de sep. de 2014

Experience was great. No pressure, no hassle, great car, great price and I was in and out in just a couple of hours. I was in the market for a new car and just so happens they had a prior year model left-over that fit all my needs and i saved a ton of bucks on this car and I LOVE IT.

lilonstitch

26 de ago. de 2014

Purchased a new car from them with no issues. Had an overall good experience from the time we made the deal to taking ownership of the vehicle was smooth. Sales agent was helpful. Would refer friends and family to this dealer ship.

sageelise

25 de ago. de 2014

My experience at Sayville Ford was absolutely awesome ! My salesperson , Cliff, was so helpful and extremely knowledgeable about all Ford products. He took the necessary time to explain all of our options available for purchase. He was very patient and always willing to answer any questions. He even treated me to lunch on my wife's birthday when we purchased the car, talk about a personal touch. I know that I do not have to look anywhere else when purchasing a vehicle. I have and will continue to tell my family and friends where to go when shopping for a vehicle. Thanks again !

resa863

22 de ago. de 2014

My experience at Sayville Ford was a pleasure as usual. This is the 7th vehicle that we have purchased with Sayville Ford, wouldn't go anywhere else:)

Mikebaio

22 de ago. de 2014

Went in after being turned down by several other dealerships (Smithtown Kia, Gen3 Kia and VW) I wanted to lower payments and that is what they did for me. Despite the fact that I agreed on one price and was told a much higher cost ($50 more) in finance they were able to bring it $10 closer to original agreed upon price. I was told by several people that there service dept sucks. When I picked up car it was very clean except the rims ... Later that night I noticed swirl marks from when they were detailing it. Looks like shit! But I'd rather fix it myself with the clay bar. On an overall note I am very happy with the in house service and will recommend friends and family to buy from them! Thanks John D for my beautiful Mustang I love it !!

Jodiann Blanco

14 de ago. de 2014

For a short time now we were looking for a car that my husband and I felt was good for us. We entered in many dealers and if I actually took the time to tell you how those experiences went you could be here all day. However we decided to try one last dealer for the day and we wound up at Sayville Ford and sitting down with Mark Trimbol. My husband hates to be hounded when he shops so when Mark asked us if we needed help we simple told him we were looking. I was surprised that he had no question only told us no problem when you ready my name is........ and I'm sitting right there. When you have question come by. Well my husband and I looked at each other and sat down right then. We told him what we were looking for and the first car he took us to was the car we took. We could not be more pleased with the service not only from Mark Trimbol but the entire store. As a matter of fact we are getting another car and I am going back to were the service was the best.

Judy

14 de ago. de 2014

My experience at Sayville Ford was very satisfying. After driving my last car for 14 years, purchasing a new car with all the new technology was not something I was looking forward to. My salesperson, Bob Hope, however, took the time to find the perfect car for me. He was patient, honest, knowledgeable and efficient. There was no pressure to purchase or haggle over a price. He explained all the new features to me. The financing department was also very efficient and courteous. I truly had a great experience and am very happy with my new car.

jodiblanco

14 de ago. de 2014

For a short time now we were looking for a car that my husband and I felt was good for us. We entered in many dealers and if I actually took the time to tell you how those experiences went you could be here all day. However we decided to try one last dealer for the day and we wound up at Sayville Ford and sitting down with Mark Trimbol. My husband hates to be hounded when he shops so when Mark asked us if we needed help we simple told him we were looking. I was surprised that he had no question only told us no problem when you ready my name is........ and I'm sitting right there. When you have question come by. Well my husband and I looked at each other and sat down right then. We told him what we were looking for and the first car he took us to was the car we took. We could not be more pleased with the service not only from Mark Trimbol but the entire store. As a matter of fact we are getting another car and I am going back to were the service was the best.

judysfocus

13 de ago. de 2014

My experience at Sayville Ford was a pleasure to say the least. My sales person, Bob Hope, was delightful. He is courteous, pleasant, knowledgeable and very efficient. He took the time to find the perfect car for me and was very thorough in explaining all features of the car. The finance department was also wonderful to work with. The whole process was seamless, and I now have a great car that I am enjoying.

augadog

12 de ago. de 2014

Jack's a great salesman. No pressure sales. worked within my budget.

Mkorb

11 de ago. de 2014

When picking up the car I was expecting it to be immaculate. I opened the drivers side door to notice sand in the jam of the door. The car was not cleaned properly and for what I paid for it I feel it should have been detailed. When I told the salesman I was uphappy he said "well what do you expect it is a used car".

Brian Flynn

10 de ago. de 2014

The experience was a pleasure from the very start. We were treated like valued customers through the entire experience. Rose St. Pierre was a true professional that made the transaction a joy! We look forward to our next experience.

bonbb

6 de ago. de 2014

Fantastic service, advice, consideration and knowledge! This is the second Ford that Rodney Vera has handled for our family in his very friendly and highly professional manner! The whole Sayville Ford team is fantastic from sales to finance to the service department! It's back to Rodney for our next vehicle, that's for sure! A BIG thank you!!

Psumom18

5 de ago. de 2014

Salesman Jack Frost was wonderful. Made the purchase of my 2012 ford explorer easy and stress free. Jack wasn't pushy. Very helpful. Found the right truck for me. I highly recommend him and Sayville Ford,

Mustang Laura

4 de ago. de 2014

Sayville Ford A+, Jack Frost (sales) A ++, Finance Dept (Lenny) A+, Best Car Dealer on Long Island hands down. Honest sales and finance department and trustworthy service department. Overall A+, 10 out of 10. We have a 2011 Escape which we bought elsewhere but have serviced at Sayville and a 2014 Mustang which we bought from Sayville Ford.

Steve Swetz

4 de ago. de 2014

Sayville Ford A+, Jack Frost (sales) A ++, Finance Dept (Lenny) A+, Best Car Dealer on Long Island hands down. Honest sales and finance department and trustworthy service department. Overall A+, 10 out of 10. We have a 2011 Escape which we bought elsewhere but have serviced at Sayville and a 2014 Mustang which we bought from Sayville Ford.

2014 edge

1 de ago. de 2014

Amazing service and was completely reasonable to work with. Very understanding and is real down to earth women . Would recommend her to anyone

mbattista

1 de ago. de 2014

Jack, along with the rest of the dealership, was extremely professional and courteous and put the time in to get me the best deal in the area. Jack went through all the details of the car as well as the financial aspects to make sure I was confident in my decision. I look forward to my continued relationship with the dealership as a whole.

Donna

31 de jul. de 2014

They made me a customer for life! I had a lease I was trying to return and because I was over my miles, wanted to purchase the vehicle. No other Ford Dealership would help me without it costing me a small fortune to purchase the same vehicle that I was driving for three years, except for Sayville Ford. From the moment I called and spoke with Reception, I knew that I was in good hands. Cheryl immediately put my mind at ease and sent me directly into Arthur Reilly who was helpful, honest, and nice! He truly wanted to help me even though they were barely making any money off of the deal. The process was easy, pleasant and honest. Everyone we dealt with at the dealership treated us like we were valued customers. I would highly recommend this dealership to anyone looking to lease or purchase a vehicle or even turning in your existing lease.

JenniferLynn616

31 de jul. de 2014

Thank you for everything Rodney!!!! You are a great salesman and someone who was very easy to work with! You made this an amazing experience. The Jacob Family!

sdevivo

28 de jul. de 2014

Tony Aiello was extremely though explaining every detail of the purchase of my 2014 Ford Edge.He was very professional, friendly,and knowledgeable about all the details of the Ford Edge. I love my new Ford Edge and feel that it is one of the safest SUV I ever purchased.

John Rostern

27 de jul. de 2014

Worked with Jack Snow on the purchase of a 2014 Mustang for my son. Jack is very knowledgeable and a gentleman who is a pleasure to work with. I always like to deal with someone who is also a 'car guy' and Jack is certainly one.

pusta78

19 de jul. de 2014

Bob took the time to meet our needs. His knowledge and experience went a long way in closing the purchase. We are grateful and pleased with our car.

Angie

14 de jul. de 2014

Tony Aiello was awesome. He was friendly, helpful, and honest. We appreciated his help throughout our car buying experience. Sayville Ford is a wonderful dealership. We appreciate the no hidden costs. Many other dealerships have many unnecessary hidden costs. Sayville Ford is there to work with you. Highly recommend them!!!!! Will be back again for future purchases.

LI Lawyer

11 de jul. de 2014

We were referred to Bob Hope through a friend. He was straightforward and honest with the process of the purchase of our Ford Explorer at Sayville Ford. We had minimal haggling involved. It was not a process whereby he said, wait here and let me check with the manager, I'll be right back. We felt very comfortable dealing with him. It was a good experience.

wooll

11 de jul. de 2014

Jack Frost was excellent! Very happy with the overall experience of buying a new car, working with Jack, and most importantly, I love the new Escape. Having upgraded from a 2006 Escape to a 2014 Escape, I was overwhelmed at first with all the new advances. I am still learning now, but slowly it is all making sense!

Diane T

9 de jul. de 2014

From the minute we walked through the door we received a welcoming non pressured experience. Our salesman Robert Tarnowski was professional, and listened to our needs. He went above and beyond to get us the perfect car that fit our needs and budget. It felt like we walked into a place where all of our friends worked. From sales to financing, it couldn't have gone better. Professional, knowledgable and friendly. What a difference from other dealerships on Long Island.! We cant say enough about Robert Tarnowski and Sayville Ford. We will definitely come back for our next vehicle. Love our car and Sayville Ford !

Agraffia

9 de jul. de 2014

I have done business with this dealership for over ten years. This is my 5th vehicle I've either leased or purchased. I find my experience with this dealership to be easy and enjoyable.

itsdivin

9 de jul. de 2014

Sayville Ford was the best experience we have ever had at a dealership. From the minute we walked through the door we felt comfortable and important. We were greeted with a smile and they listened to our needs. We were referred to Robert Tarnowski who was a pleasure to work with. Robert listened to us and worked hard to get us in the perfect car. When we picked up the car, he went over every feature with us. I cant say enough about Robert and Sayville Ford. I will recommend them and we will go back for our next vehicle. Such a different experience from the other auto dealerships we visited where we were rushed and pressured. It was like our friends were working there. Love the car and Sayville Ford!!!

dagnickevan1

2 de jul. de 2014

What a wonderful experience I had, from the greeting of the staff to the awesome salesman Mark Trimboli. Clearly outstanding, I found a new dealership and will definitely recommend Sayville Ford.

George Capaccio

1 de jul. de 2014

Sayville Ford is #1 in our book! I would especially like to commend Bob Hope our salesperson. He was highly professional and exceptionally knowledgeable about every aspect of the F150 that we purchased. He answered every question we had to our complete satisfaction. He went over every detail in the instrumentation and operation of the navigation system before we left with the keys. He truly went out of his way to make the buying experience a pleasant one. Bob Hope is the one that made us return to Sayville Ford for the second time, first for our Edge and now our F150. Tom in financing also made the paperwork effortless! I highly recommend Sayville Ford!

emma563

1 de jul. de 2014

We highly recommended Sayville Ford. Bob Hope our sales person was very professional and extremely knowledgeable about the truck we were going to purchase. He sat with us and answered every question we had to our complete satisfaction. Also, when we requested certain added features on our truck, he delivered! He made sure when he presented the truck to us it was perfect. Before we left he reviewed all the features inside the truck including the navigation system. He made sure that when we were ready for the keys that we felt comfortable and self-assured. We can't say enough about what an easy process he made it for us. Tom in financing was fantastic. He also made the paperwork painless! Here's to a dealership that truly wants you walking out completely satisfied!!

arat426

30 de jun. de 2014

We were very pleased with the level of expertise and patience that we were provided by our salesman. The level of respect and professionalism was top notch. We love our new ride and have already received many compliments from people around town.

Bbillies

30 de jun. de 2014

The best in the business ! Very friendly and worked out a great price for me. I would recommend sayville ford to anybody. This dealership does it right

LEOISLES

26 de jun. de 2014

My salesperson, Caitlin Kearns, is definitely the main reason why I like Sayville Ford. Her demonstration of vehicle knowledge and customer satisfaction shows both my wife and I how a true professional should treat a customer. I have also found that the service department is always ready to satisfy any problems or concerns.

The Baker

25 de jun. de 2014

Having been a Ford client for many years we were excited to have Bob Hope as our Sales person. We originally worked with Smithtown Ford whose facility, sales team, service department and management were less than professional and honest. Sayville Ford made it a point to ensure there was full disclosure of all information and pricing. They are polite, professional and went out of their way to accommodate our needs. Our salesperson Bob Hope and the Finance manager Tom Lumley were a dream to work with and again ensured all financial details were upfront and the day of our pick up was fast, smooth and FUN!! When have you ever said that about a dealership.. LOL We have just leased our 4th SUV from them and could not be happier.

DaytonaSunset

23 de jun. de 2014

The three employees,at sayville ford that provided exemplary service were rose st Pierre, Tom in finance, and Lenny .they were personable,knowledgable ,and very professional.my only issue was with the appearance of the vehicle,who ever did the final detailing,needs to learn his craft ,upon arriving home ,showing the vehicle ,I was disappointed in the condition, and I had to address it my self,which was bothersome to me .

Laurie G

16 de jun. de 2014

FRONT OF HOUSE: Had a great buying experience. This is our third car with Sayville Ford and our second with Tony Aiello. He's attentive, listens to what you have to say and you wind up, with the car you wanted. He takes time with all his customers, no rushing because another customer walks in. You get the proper attention. He gives the most complete review of the workings of the car when you pick it up. That's why i keep coming back. The finance process was very simple and everyone there is very friendly. personable and puts you at ease. BACK OF HOUSE: I doubt very much i will ever bring a car back to the service department. They seem to have forgotten their mechanical acumen. Too many times I've gone in with an issue and if the computer can't diagnose it, neither can the mechanic. They typically come up with a costly repair that "might" fix the issue, but doesn't. No one there seems to understand the cars, they are trained to repair; you pay a premium for Ford excellence over a private mechanic and they just take a stab in the dark. The final straw came, when my husband's F150 went in with a stalling issue, after two days of no error messages and no ideas, they decided at the end of the second day, the oil pressure was dropping and a new engine was in order....i took the truck back. ......Never again.

jenc51

13 de jun. de 2014

John DeFlumeri at Sayville Ford was extremely helpful and professional. John went above and beyond to accommodate us. I would definitely recommend John to friends & family. He was an absolute pleasure to deal with.

Deb Tepper

11 de jun. de 2014

If you're looking to purchase a Mustang Jack Frost is the guy to see!

gerardf64

11 de jun. de 2014

Rose St. Pierre of Sayville Ford is by far the most courteous, knowledgeable and professional sales person I have ever done business with. Rose walked me through the complete selection and processing of my lease. Her professionalism proves an asset to Sayville Ford.I highly recommend Rose and Sayville Ford and I will remain a loyal customer.Gerard F. D'Andraia

u561910

7 de jun. de 2014

Tony is a friendly and knowledgeable salesperson that will work with you at every turn during your purchase of a vehicle. If the vehicle isnt on the lot, he will find it for you.

MONIKA

6 de jun. de 2014

On Wednesday May 28, 2014 I called your service department to make an appointment to have the HUB BEARING on my front tire changed, on my vehicle, which is under warranty. When I called, I was told that a diagnostics test must be made prior and after the results the service could be performed. This Vehicle is a company car, and my employee had dropped off the 2012 Ford Transit truck on Monday June 2, 2014 at 9:54am. I was called at 3:00pm and advised the car is ready for pick up and service has to be scheduled to perform the repair of the HUB BEARING. Prior to obtaining an appointment for the diagnostics test , I informed Sayville ford of the issue and spoke to someone that it was in face the Hub Bearing that needed replacement. After a week, it was not confirmed from Sayville Ford of the part that needed to be replaced, which again was known prior to the diagnostics test when I originally called. After the phone call I received about the vehicle being ready for pick up, It took me a little over an hour to reach Sayville Ford. At 4:15 I arrived and was now informed that the paperwork was NOT ready and I must wait for it to be completed. I was confused at this point in time because NO repair was yet made to my vehicle. I am appalled and disgusted by the customer service, and how Sayville Ford is currently run. I had to leave work, change my appointments, which were scheduled so I could pick up my vehicle. Why would a Sayville Ford Employee call at 3:00pm and tell me to pick up the truck and then had wait at least an additional 15 minutes in order to get my keys (which they gave me the wrong set) I can not describe more accurately how unprofessional things are at Sayville Ford. I question if Sayville Ford honors their customers because they have cost me more money and time than the repairs are worth. After feeling irritated and slightly furious, I was told the part would be ordered right away and I should schedule an appointment. Due to my frustration with the customer care and employees I only called on Wednesday afternoon and asked if I could bring the truck in for repair the following morning (Thursday morning). I was very clear when I told the maintenance employee (person on the phone) that the repairs on the vehicle needs to be completed and ready for pick-up by Thursday at 2:00pm. I was assured that this would be no problem. I discussed with the employee that dropping the car off Wednesday afternoon would speedy up the repair, guaranteeing its completion for Thursday afternoon. By 3:15 on Thursday (June 5, 2014) we still had not heard anything from your service department, so we called to check if the car is ready for pick up. At that time we were told it would be ready on Friday morning. Not only was there no phone call to us detailing the delays of the repairs, or any information I am once again (not surprisingly) appalled by the customer service at Sayville Ford. No apology or thorough explanation was ever given. Because the car was needed by Thursday afternoon, I had no choice but once again to change my plans and pick up the vehicle. On Friday one of the receptionists called me to schedule an appointment (since the part is now in). She said NEXT week on Thursday JUNE 12, 2014 I have an opening for you. At this point I expect immediate attention. We should have been TOP priority and I feel my company and myself as the owner has spent more time and money because of your awful service and feel we should be repaid for the unpleasant, full of hassle and terrible experience. My mechanic would have fixed the problem within 48 hours by May 30, 2014 with a FORD part. (who is not a Ford Dealer, but apparently you call yourselves Sayville FORD). The only reason I went to FORD was because I took out an additional coverage (which by now I know was the biggest mistake I could have ever made). Unfortunately this has not been the first time I was treated by your company this way.

Jim

6 de jun. de 2014

I live about 300 miles from this dealer and purchased a pre-certified 2012 Ford Explorer last month from them. After negotiating the deal over the phone with the salesman and reviewing the carfax and the equipment package I drove the distance to pick up the vehicle. I'm a discriminating buyer and asked if there were any marks on the vehicle. After assuring there wasn't I discovered two small dents on side door panels. After some discussion with a very rude sales car manager the sales price was adjusted and the deal was done. Several days following the purchase I had cause to use the AC. Warm air was blowing out and a local Ford dealer told me that the condenser needed replacement. A pre-certified vehicle is supposed to go through a 172 point inspection. Obviously the dealer failed to follow the process. Credibility and fairness is lacking with this dealership. Don't do business with them

Monika_001

6 de jun. de 2014

On Wednesday May 28, 2014 I called your service department to make an appointment to have the HUB BEARING on my front tire changed, on my vehicle, which is under warranty. When I called, I was told that a diagnostics test must be made prior and after the results the service could be performed.This Vehicle is a company car, and my employee had dropped off the 2012 Ford Transit truck on Monday June 2, 2014 at 9:54am. I was called at 3:00pm and advised the car is ready for pick up and service has to be scheduled to perform the repair of the HUB BEARING. Prior to obtaining an appointment for the diagnostics test , I informed Sayville ford of the issue and spoke to someone that it was in face the Hub Bearing that needed replacement. After a week, it was not confirmed from Sayville Ford of the part that needed to be replaced, which again was known prior to the diagnostics test when I originally called. After the phone call I received about the vehicle being ready for pick up, It took me a little over an hour to reach Sayville Ford. At 4:15 I arrived and was now informed that the paperwork was NOT ready and I must wait for it to be completed. I was confused at this point in time because NO repair was yet made to my vehicle. I am appalled and disgusted by the customer service, and how Sayville Ford is currently run. I had to leave work, change my appointments, which were scheduled so I could pick up my vehicle. Why would a Sayville Ford Employee call at 3:00pm and tell me to pick up the truck and then had wait at least an additional 15 minutes in order to get my keys (which they gave me the wrong set) I can not describe more accurately how unprofessional things are at Sayville Ford. I question if Sayville Ford honors their customers because they have cost me more money and time than the repairs are worth. After feeling irritated and slightly furious, I was told the part would be ordered right away and I should schedule an appointment. Due to my frustration with the customer care and employees I only called on Wednesday afternoon and asked if I could bring the truck in for repair the following morning (Thursday morning). I was very clear when I told the maintenance employee (person on the phone) that the repairs on the vehicle needs to be completed and ready for pick-up by Thursday at 2:00pm. I was assured that this would be no problem. I discussed with the employee that dropping the car off Wednesday afternoon would speedy up the repair, guaranteeing its completion for Thursday afternoon. By 3:15 on Thursday (June 5, 2014) we still had not heard anything from your service department, so we called to check if the car is ready for pick up. At that time we were told it would be ready on Friday morning. Not only was there no phone call to us detailing the delays of the repairs, or any information I am once again (not surprisingly) appalled by the customer service at Sayville Ford. No apology or thorough explanation was ever given. Because the car was needed by Thursday afternoon, I had no choice but once again to change my plans and pick up the vehicle. On Friday one of the receptionists called me to schedule an appointment (since the part is now in). She said NEXT week on Thursday JUNE 12, 2014 I have an opening for you. At this point I expect immediate attention. We should have been TOP priority and I feel my company and myself as the owner has spent more time and money because of your awful service and feel we should be repaid for the unpleasant, full of hassle and terrible experience. My mechanic would have fixed the problem within 48 hours by May 30, 2014 with a FORD part. (who is not a Ford Dealer, but apparently you call yourselves Sayville FORD). The only reason I went to FORD was because I took out an additional coverage (which by now I know was the biggest mistake I could have ever made). Unfortunately this has not been the first time I was treated by your company this way. The last timein September 2012 I also brought the same vehicle into your service department since the tire light would not turn off. Your mechanics held the car for several days and just could NOT fix the problem. Your employees told me dont worry everything is fine with the car ,the light just doesnt go away. GREAT MECHANICS! What a team I thought back then! Fix Or Repair Daily still seems to be the Motto.My own mechanic fixed it when I told him that your people could not.It is SAD AND A DISGRACE AS WELL AS POOR CUSTOMER SERVICE the way I got treated.It is sad to say that I have absolutely NOT one positive experience with your service department and strongly feel that the money I invested in the extra warranty has cost me even more with all the aggravation your business has brought upon me.If I would have brought it to my mechanic it would have been fixed and I would have been happy again. I think FORD should re-evaluate their Sayville FORD store.Your company is definitely not representing FORD well!

Gearhead

5 de jun. de 2014

Bob P was great. He wasn't pushy, instead he took his time to work with my budget. No hidden fees or last minute changes in price. Bob is very friendly and made me feel very comfortable with the entire buying process.

Richard Martin

3 de jun. de 2014

I really enjoyed dealing with Bob Hope. He was very sincere and really wanted me to walk out of Sayville Ford with a new 2014 Ford Edge. Truthfully, I went back to prior Ford Dealer where I bought my 2010 Ford Edge and it appeared that they played games. Hence, I went to Sayville Ford and the games stopped. I would definitely recommend buying a car from Bob Hope and as soon as my lease is up, I will hopefully see him again. Thanks for excellent service and no games.

Matthew Simone

2 de jun. de 2014

For the past 6 years, I have worked closely with Tony to find my last 3 vehicles. Every bodies first reaction when they walk into a car show room is the same --- "I don't want to deal with any car sales man." It is the complete opposite when you work with Tony. Tony is a great guy that cares about getting you in the proper vehicle that fits your needs and budget. Not once in the last 6 years, have I felt pressured or at any type of unease when working with Tony and Sayville Ford. Tony has made me into a Ford guy and become a friend to my family and I. This relationship and great car shopping experience all came from having nothing to do one day, except go car shopping. Thank you Tony. If you want to enjoy your car shopping experience and really work with someone that is going to listen to what you want --- go and see Tony at Sayville Ford!

mjs631

27 de may. de 2014

This is my second experience working with Jack and it was even better than the first.I was bringing in my lease before time and looking for a car that would fit my needs for wintery roads, safety, beauty and budget.Jack come in Number One on all counts.Came home with a beautiful fully loaded Escape Titanium with all the features I was asking for and more. One thing I was strong on was the color and he located my choice in White, and within 2 days I had everything I asked for. Sometimes when you are making such an important purchase you always seems to leave you doubtful that you should have negotiated better, not this time! The upgrades for me with 4 wheel drive, Bliss safety features and total comfort has given me so much confidence and pride in my choice. No panic attacks for me. Jack went over everything with me so I feel no panic attacks. Everyone who see's my car loves it as much as I do Thanks to Magic Jack! Ford is very lucky to have such a great salesperson on their team. While I was negotiating with Jack another gentlemen came by to say he purchase his last vehicle with Jack and would come back tomorrow, because he didnt want anyone else but Jack. He said he purchased a lot of vehicles in his life and never came across a more "honest salesperson" than Jack. Ladies who steer away from going to dealerships without a gentleman because they feel prey, go see Jack.

J. Sullivan

25 de may. de 2014

Overall, I am happy with Sayville Ford; I recently turned in my leased 2012 Fiesta for a new 2014 Fiesta, and I will say that John Malinowski made that day quick and painless for me. I had some technical problems with my 2012 and brought it in for service - but the service department could not figure out the problem (again). Mr. Malinowski jumped through so many hoops and put me a new vehicle by the end of the day - with only a minimal payment (less than $400, which included the first month's payment and registration transfer) - and my monthly payment stayed the same! The best part is that my 2014 Fiesta has many more amenities than the 2012 did - so I'm getting more car for the same money. Mr. Malinowski by himself gets 5 stars - he is honest, easy to talk to, knows his vehicles and his business, and treats you with respect. However, I took stars away for their service department, who has a very bad track record of being unable to diagnose problems with my cars in a timely manner. I do not know if it's lack of training or bad testing equipment or what, but quite frankly, they just don't give me a sense of security that they know their. Fortunately, I have a certified Ford repair shop near me, and I know the owner there - and I never had a problem with him. He diagnosed and fixed things that Sayville could not. So, Mr. Malinowski, kudos to you - you are a great example of what a sale representative should be...now, if you could only get your service department up to your level, it would be great!

johnmsullivan

24 de may. de 2014

Overall, I am happy with Sayville Ford; I recently turned in my leased 2012 Fiesta for a new 2014 Fiesta, and I will say that John Malinowski made that day quick and painless for me. I had some technical problems with my 2012 and brought it in for service - but the service department could not figure out the problem (again).Mr. Malinowski jumped through so many hoops and put me a new vehicle by the end of the day - with only a minimal payment (less than $400, which included the first month's payment and registration transfer) - and my monthly payment stayed the same! The best part is that my 2014 Fiesta has many more amenities than the 2012 did - so I'm getting more car for the same money.Mr. Malinowski is a great guy - he is honest, easy to talk to, knows his vehicles and his business, and treats you with respect.However, Sayville Ford's service department has a very bad track record of being unable to diagnose problems with my cars in a timely manner. I do not know if it's lack of training or bad testing equipment or what, but quite frankly, they just don't give me a sense of security that they know their. Fortunately, I have a certified Ford repair shop near me, and I know the owner there - and I never had a problem with him. He diagnosed and fixed things that Sayville could not.So, Mr. Malinowski, kudos to you - you are a great example of what a sale representative should be...now, if you could only get your service department up to your level, it would be great!

Joe Donofrio

23 de may. de 2014

Mark tromboli was my sales person good guy eager to do work with you and was a good listener. I was trying to stay in a certain price range and was able to do that and get me all the options I asked for Great experience

George W.

30 de abr. de 2014

Rodney Vera was an excellent new car salesman he explained everything thoroughly was very courteous and very helpful I would recommend him to anybody buying a new car at Sayville FORD. I purchased a 2014 Taurus.

Lisa1972

21 de abr. de 2014

It was a wonderful experience dealing with Sayville Ford. Would definitely recommend them to others. There were no hidden fees and they even returned my vehicle which was coming off a lease which was very convenient.

Jcbellino

13 de abr. de 2014

We purchased a 2014 escape . Never pressured, extremely friendly and professional . This dealership is above and beyond my expections .Car was delivered as promised with no hidden charges and didn't feel pressured to buy any extras..I will say everyone should always buy the wheel and tire hazard warranty . Let's say I am glad I did because the third day I had the car I hit a hazard and destroyed a tire .. 100% gaurantee no deductible .

upton973

28 de mar. de 2014

The overall experience with Sayville Ford was positive. Communication was good. Picking up the vehicle went smoothly and quickly. Mark Trimboli was very knowledgeable and helpful.

Georgearallano

22 de mar. de 2014

went there w my son to purchase a 60,000 truck putting 30,000 down i was told they couldn't approve it insane 2 nearby ford dealers got the credited approved in 1 hr it took the 3 days to call us stay away from this dealer never recommend this experience was horrific

MissyM

6 de mar. de 2014

Only place I will ever shop at for cars Caitlin was amazing sales girl listened to what I wanted and needed tjs finance dept was also excellent explaining everything I'm detail sayville ford made me actually love buying a new truck

JEFF

5 de mar. de 2014

I have had my new Super Duty F250 for over a week now, so I cannot comment on the service department yet but, I was extremely happy with Caitlin regarding the purchase of my truck. She was knowledgable with all the options I wanted and patient with all the questions I had. Caitlin was friendly and seemed to genuinely care about my happiness with this big purchase. When I picked up my new truck, Caitlin went over all the bells and whistles this thing came with....a long list, but she was a pro taking the time explaining and demonstrating them. I wasn't sure which one of us was more excited! Caitlin was a pleasure to work with and highly recommend working with her at Sayville Ford!

JEFFVAN68

5 de mar. de 2014

I have had my new Super Duty F250 for over a week now, so I cannot comment on the service department yet but, I was extremely happy with Caitlin regarding the purchase of my truck. She was knowledgable with all the options I wanted and patient with all the questions I had. Caitlin was friendly and seemed to genuinely care about my happiness with this big purchase. When I picked up my new truck, Caitlin went over all the bells and whistles this thing came with....a long list, but she was a pro taking the time explaining and demonstrating them. I wasn't sure which one of us was more excited! Caitlin was a pleasure to work with and highly recommend working with her at Sayville Ford!

Odespot

18 de feb. de 2014

I went in last week to purchase a 2013 ford explorer sport. I had the pleasure of working with Barbra, a senior sales rep. She was awesome and great to work with. The manager on duty gave me a good deal for my jeep srt 8 and cut right through any bs. The prices were firm but honest. I got a great deal and picked up my sport the next day. Thanks again to Barbra and the team, I will see you again in a few years.

skullheaddude

13 de feb. de 2014

In other dealerships I've dealt with, I always got the sense that the salespeople weren't trustworthy... telling me the right words, but ultimately ripping me off. Not so at Sayville Ford. Both Mark Jama and Tony Aiello were not only friendly and knowledgeable, but they also made me feel like they genuinely cared. And unlike my experiences with other car dealerships, not only did I NOT feel like I got ripped off when I left, but I was more than satisfied with the deal I got! I would highly recommend Sayville Ford to anyone!

Anthony Pascarella

1 de feb. de 2014

I found Marc to be very knowledgeable and informative.

Heather

27 de ene. de 2014

This is the second experience I had with buying a Ford from Sayville. Second time around was just as good as the first time. Of course there are hiccups but that comes with anything. At the end of the day I walked out with a car I feel comfortable in. Mark Trimboli was excellent. You can tell he cares about what you're looking for and wants to get you in the car you like. And Tom the financial manager was just as great. He made the financial process that much easier, especially for someone who is apprehensive about major purchases.Overall, I would recommend this dealership to anyone who is looking for a Ford. And if Mark is available I would definitely ask for his help.

Otto

15 de ene. de 2014

Nice to buy a truck and everything was done 100%. Trade in went well and the purchase was effortless. Very professional dealer

Eric

13 de ene. de 2014

This is my second lease with Ford and Kaitlin. Both are phenomenal. First was a a Fusion which was a reliable and good looking car and now the Escape has all the qualities and amenities I wanted in the fusion, just higher off the ground and bigger. Kaitlin makes the leasing process painless and you can tell she genuinely cares about your wants. I will continue to go back to Ford as long as the product is what I want and for Kaitlin's professionalism and reliability.

Planz22

13 de ene. de 2014

Caitlin Kerins was very professional and honest in our process of leasing our new ford explorer. I highly recommend Caitlin should anyone be in the market for a new car or truck

g2873477

8 de ene. de 2014

We bought a new Ford edge from Mark Trimboli and were very pleased with the experience. Mark is a newer employee and is very eager to satisfy his customers. The entire staff was very friendly. ( FYI - I have not purchased from Ford in 25 years and I really research all my purchases in advance). Price was exceptional deal and I looked up and down the coast and tested it against KBB & Edmunds price structures.

bbialecki7

6 de ene. de 2014

I just recently leased a 2014 Ford Fusion from Sayville Ford with the help of Bob Hope. Coming in as a first buyer I was completely clueless and nervous! Bob was extremely helpful and friendly! I love my Ford Fusion. Bob made the process very easy and understanding. I originally planned on buying a used car never did I think I would end up with a new car! Bob was very knowledgeable, answering all my questions and concerns. He even helped me understand the sync system. Overall, my experience at Sayville Ford was excellent. I would definitely recommend this dealership, especially Bob Hope as a sales consultant!

GabLemon

27 de nov. de 2013

I now have a Ford Escape which I purchased from Sayville Ford with the help of James DiGiovanna. He was extremely helpful and informative. James made my experience at Sayville Ford extremely enjoyable and I look forward to stopping back in for service and when I do I will be sure to say hello to him and the rest of the staff!!! I have given Sayville Ford this rating because they have gone above and beyond making my purchase as easy as possible.

KevinPalulis

20 de nov. de 2013

I recently purchased a Ford Fusion from Sayville Ford. I love my Ford Fusion! The process was so easy and it was the best car buying experience I have ever had. The staff was super helpful and friendly. James DiGiovanna the sync guy was amazing he went over all of the features that my car can do. If you need help with understanding the sync system in your new ford he is the guy to go to. I am definitely a customer for life and will be back! I gave Sayville Ford 5 stars because they went above and beyond helping me out.

docalf

5 de nov. de 2013

Joanne was very helpful and Friendly, She is one of the main reasons I will keep going the this dealer for service work. Victoria helped me to understand the Crystal Fusion and that is why I had it done. Overall my experiences with this dealership has been exceptional.

bob bulonzi

24 de sep. de 2013

I un knowingly bought a used 2008 ford e350 refrigerated van from Bob Bulonzi at Sayville ford in New York Two weeks later if over heated when I had it towed in to another ford dealership they said I had to bring it back to Sayville ford that they would not work on it because it was in a serious accident and the wiring system was jury rigged (the reason for over heating) plus parts were missing and broken. Sayville ford showed me a clean car fax when I bought the truck but they are either very incompetent or knew about the accident and sold it to me anyway. I was also told I would be reimbursed for the towing, and the truck rental to keep my business going while they repaired the damages. I was also told when I bought the truck that they would reimburse me for fixing the refrigeration unit that was making a weird sound. It has been 4 months and I have NOT been reimbursed and Bob will not call me back.

jeannev

16 de sep. de 2013

we have been sayville ford customers for over 5 years now. Having purchased two new vehicles and using only Quick Lane for our service, it has been an excellent experience. Knowledgeable service staff, quick and efficient service always. We are a Ford family thanks to Sayville Ford sales and service staff!!

As1984

13 de may. de 2013

Caitlin was a pleasure to work with! I even recommended her to friends and they had nothing but nice things to say about her. Thank you for making my purchase so delightful!

9x Sayville Ford Purchaser NO MORE

14 de abr. de 2013

In December of 2011, my wife and I purchased a pre-owned Ford Edge. We were sold a warranty by our salesman and finance manager that gave us 5 years FROM PURCHASE or 100,000 miles. Eventually, the Edge experienced transmission problems during March of 2013 and at 37,000 miles, our transmission needed a complete replacement. When going over the warranty we purchased, the service reps told us what we purchased did not really exist. In fact, our warranty was 5 years from the BIRTH of the car or 60,000. They recommended a call to Sayville Ford Corporate. After receiving zero help, we were told to call the finance director. At this point, the salesman AND the finance agent no longer work at the establishment. The person that received our call, TOM, skirted our called on several occasions after he initially told us he would be right back to us. We formally wrote a complaint to the GM, Finance Director, and owner but have not since heard a thing. As for the service dept, they took 7 business days to complete the installation only to have transmission fluid leak all over my brand new driveway and pavers. I will be filing a Lemon Law complaint with the AG Monday morning. Stay Away from Sayville Ford!!!

bglen06

14 de abr. de 2013

In December of 2011, my wife and I purchased a pre-owned Ford Edge. We were sold a warranty by our salesman and finance manager that gave us 5 years FROM PURCHASE or 100,000 miles. Eventually, the Edge experienced transmission problems during March of 2013 and at 37,000 miles, our transmission needed a complete replacement. When going over the warranty we purchased, the service reps told us what we purchased did not really exist. In fact, our warranty was 5 years from the BIRTH of the car or 60,000. They recommended a call to Sayville Ford Corporate. After receiving zero help, we were told to call the finance director. At this point, the salesman AND the finance agent no longer work at the establishment. The person that received our call, TOM, skirted our called on several occasions after he initially told us he would be right back to us. We formally wrote a complaint to the GM, Finance Director, and owner but have not since heard a thing. As for the service dept, they took 7 business days to complete the installation only to have transmission fluid leak all over my brand new driveway and pavers. I will be filing a Lemon Law complaint with the AG Monday morning. Stay Away from Sayville Ford!!!

Das

9 de mar. de 2013

The servise department is the worst they have a bad attitude and they do not keep you up to date on your car. I would never go back to them again and I would never buy a car from them. The service is just horrible!!!!!!!!!!!

Rich

10 de feb. de 2013

I have never owned a Ford and never really saw myself buying Ford. I was originally interested in buying an All Wheel Drive car. I thought it would be sportier to drive and come with more options. Ford's 2013 Explorer Sport caught my eye and after doing some research on the internet I wanted to see one, preferably in white. I found a few, one being at Sayville Ford. My past experiences with dealers have not been exactly positive. Seems like they are always trying to get one over on you. I called and spoke to Tony, he told me the truck I was interested in was a demo but it was very clean. Multiple red flags went up but I decided to go see the vehicle. The truck was as described and I was greeted by Lenny, (what a super nice guy) who also took me an my test drive. This truck is fast, handles, comfortable and loaded with every option you could get in a car and then some. I would go as far as saying, this truck is fun to drive. I presented an offer, which they accepted and drove my new truck home the same day. I would highly recommend going to see the guys at Sayville Ford. Keep up the good work, Thanks a million.... Rich.

CharlieBFord

21 de ene. de 2013

I experienced a failure of a coolant hose connector late on a Friday evening. The part was a very specialized coolant part for which I really didn't even know by what name it would be called. I spent nearly 2 hours trying to locate this needed part over the internet to no avail. Your employee in the parts department was able to look up the part I needed with only a brief description of the item and I was able to place my order right away.I will make sure to go to Sayville Ford first the next time I find myself needing a Ford Part.Sincerely,Charles B. Satisfied Customer.

david pokorny

8 de ene. de 2013

so the owners of Sayville Ford finally got involved and went above and beyond in taking care of me. I cannot say enough thanks to the owners for getting involved and going the extra 100 miles (not just the extra mile). they truly care about the customers experience, i just wish they would have found out about my situation earlier on. Thank you :)

wavekatcher70

7 de ene. de 2013

ok so after being a completely disatisfied customer, actually a totally pissed off customer i am completely satisfied, almost overly satisfied! a few days after i wrote my initial review i received a phone call from Melanie Spare. She was terrific, empathetic, and wanted to sincerely fix my issue(s). SHE WAS AMAZING as was Mike Oswalt. For them to take me from a point of total disatisfaction to completely happy is a tribute to their business savvy as well as their sincere interest in taking care of not only the Sayville Ford customer, but also the Sayville Ford legacy which is why i shopped there in the 1st place. Thank you very much Sayville Ford!!!!

rosejack19

29 de dic. de 2012

Sayville Ford is great in many ways. The Sales experience is great and hassle free. No high pressure to take something you do not want/need. I picked my car up last Saturday at 3 PM. John DeFlumeri had everything ready for me to sign. John then went and got the car from the prep guys.In the meanwhile, I worked with Tom Lumley (the finance guy) on signing all of the financial stuff. Another great no hassle experience. In fact, after I drove away, I decided to not take the maintenance. I call Tom, and he was not a problem. I just needed to come back on Monday, to resign a form. Again, no hassle no problem. I also had some credit issues in the past, and Tom really worked with me to make this deal happen.I must say both John and Tom know their business. There is nothing worse then then a sales guys that does not know his products. They need to be experts about what they are selling.I must also say, I started this experience with another sales person, and (John was not in the first time I came in)this person did not know her product and I became frustrated with the situation, I then asked for John and he took over. Maybe she is new and just needs more training. I am sure she just needs some more time.This is the second car I bought from Sayville Ford, and with the first car I did take the maintenance, and it was the best. Sayville Ford really has a great no hassle service department. You just come in, no appointment and they get you in and out in no time.The reason why I did not take the maintenance this time was I needed the monthly payment to be about what I was paying before, and the maintenance plan would have pushed me too far above what I was comfortable paying. Having said that, I will most likely use Sayville Ford for my oil changes and other scheduled maintenance. I will just have to pay as I go.So, would I get another car from this dealer, absolutely yes !!! In fact, I do not see me buying a car from any other dealer, ever.ThanksStephen McPartland

dlehm19148

23 de dic. de 2012

Jack is very knowledgable about the product and was able to give me the best price and service. I have purchased and leased several cars from this dealership and would recommend them to a friend.

hab123mac

21 de dic. de 2012

Jack has helped me with the purchase of three cars so far. Each time he is pleasant, honest and as a bonus entertaining. The finance manager was also quite nice and helpful. I would whole-heartedly recommend this dealership and specifically Jack.

beacon006

20 de dic. de 2012

I have purchased 3 vehicles (Mustangs) and serviced them at this dealer since 2005. Very pleased with sales and service. Highly recommend Sayville Ford to others. Jack Frost is an excellent and honest salesperson.

I have a new explorer

17 de dic. de 2012

John DeFlumeri was excellent. He made the purchase extremely easy and had everything ready for me so it was a pain free experience. I would certainly recommend this dealership and John to anyone I know looking for a ford

DAVID POKORNY

15 de dic. de 2012

first off when i bought the 2013 ford escape (which i love btw), i asked if the car had GPS being that i am in sales. Salesperson said yes. Now the car has sync my ride which i had no idea what it was other than what the salesperson told me. What he failed to tell me is the GPS/turn by turn directions has to be loaded thru your phone, rendering your phone useless while you are downloading the directions which could take 3-10 minutes. now i am in sales so i must have my phone and by no means is this TRUE GPS. once i knew the features i looked at the cost on Kelley blue Book to find out what the fair buy price should be assuming GPS was included. so basically i overpaid by $2000 but at the time of sale thinking i had a decent deal.#2 when i bought the car i said i MUST HAVE ROOF RACKS. they said no problem we will have them installed for you and it will be ready when you pick up your car. Now i had the roof racks at $250 rolled into my car loan payment. 45 days later still no roof racks. I checked today for them with parts (the 3rd date i was supposed to have them) and they said 12/28/12. another 2 weeks and hopefully they will come in#3 the brakes squealed every time i would come to a stop. so for the 1st week or 2 i thought maybe it was possibly caused by some protective coating or something on new car brakes. once the 2 weeks was up, i was thinking "this is a problem". they supposedly have this quick lane service which i thought allowed you to wait while u get service. nope i have to make appt. sure enough i make an appt and after waiting for 2 hours for brakes, they tell me its fixed. i get home where it is local traffic and the brakes are squealing still after they told me the technician was taking it for a test drive which is one reason the servicing was taking so long. blah blah blah......called the sales mgr john hughes and told him about this and he said give it a week or so. i did that and still the brakes are squealing but only worse. i found out that they didnt replace the brand new rotors but they took the cheap way out and ground them down a bit to get the rust off. excuse me - i bought a brand new car you jerkoffs. give me NEW ROTORS PLEASE>the complaints go on and on, but in less than 40 days these were what i felt the major problems were. STEER CLEAR OF SAYVILLE FORD. THEY SUCK. and mind you, i live in long beach, ny and lost my car and my home to hurricane sandy and they knew about this. THANK YOU SO MUCH FOR MAKING LIFE SUCK MORE. NEVER NEVER NEVER WILL I EVER BUY A CAR OR SPEND MY MONEY THERE AGAIN!!!

Jeff schmieder

15 de dic. de 2012

Shopped around and found both Sayville Ford and Bob Pollizatto the most helpful and knowledgable regarding the new fusion hybrid and willing to order the exact car I wanted.

gcaps76

15 de dic. de 2012

I absolutely love the way we were treated at Sayville Ford. As soon as we walked in John got right up from his desk and introduced himself, he then showed us every Edge they had in stock, we settled on a SEL with leather. The deal we got was very competitive with the other dealers we visited. All in all we will definitely be back to see John for our next car(s).

pauldefeo

14 de dic. de 2012

My car was flooded by Hurricane Sandy and I needed a new car asap. I was looking to pick up an Expedition and was assisted by Caitlin. I expected her to pass me off to a salesman who knew about trucks. Instead Caitlin answered all of my questions, she knew all of the models, controls, options, prices etc without hesitation. I also looked at the F-150, and she knew all the details as well. I was very impressed with her competence. She also made the paper work easy. Closing the deal was effortless.Sincerely,Paul

Boss 302 LS Owner

13 de dic. de 2012

I Purchased a Shelby GT in 2007 and a Boss 302 LS in 2011 from Sayville Ford. The sales person, Jack Frost (yes, Jack Frost) was not your typical high pressure salesman. Low key and answered any and all questions about the cars. He knows the products he sells. I put the order in for the '12 Boss 302 LS a year ahead of time (10/11) due to the limited production and Jack would send me emails and call me to keep me posted on when the car was being built and when it would be in. If you are familiar with the 2012 Boss 302 LS people were paying as much as $20K over sticker. When I am at car shows and other Boss owners discuss the price they paid they can't believe the deal Jack/Sayville ford gave me. I was extremely happy with the sales Dept. and wouldn't hesitate to buy another car from Jack!Thankfully, the cars haven't needed much service but for inspections, oil changes, and tuneing the Track Key on the LS, the service was excellent and the cars were kept clean.

13BlackGTPrem

13 de dic. de 2012

Working with several Ford dealerships in and out of NY State, I went to Sayville Ford to research a 2013 Mustang. Sat down with Jack Frost to discuss the options, features, new technologies available and even get his input about the exterior color. Jack's knowledge about Mustangs was very helpful. He took the time to answer my questions. Over the course of four visits to the dealership we discussed everything about this car. From the 5.0 to the comfort package. We spoke about my long term plan and my reason for buying the car. In the end, a no pressure, no hassle and satisfying buying experience. If your interested in a Mustang, ask for Jack.

coan mike

12 de dic. de 2012

JOANNE GECEVICH IS THE BEST SERVICE ADVISOR I HAVE HAD IN A LONG TIME SHE IS POLITE AND TELLS YOU THE TRUTH AND IS VERY HELPFULL AND GETS THINGS DONE ASAPTHANKS THE REASON WHY I GO TO SAYVILLE QUICK LANE AND I DONT EVEN KNOW HER SHE REALLY GOOD

bushwacker

12 de dic. de 2012

I went to sayville ford to buy a n f-150 or f-250. When I got there I waited over 10 minutes in sales department before I had to ask for a sales person. then waited another 5 minutes before some one helped me. Then when I sat down with the sales person it felt like I was borthering him. He even told me he didn't want to be borther with us and didn't even want to be there on the night we went to look.It was a very bad experience and we wound up going to dodge and buying a ram truck 2500 serious. I have bought many ford vehicles and sayville ford just turned me away.

decorate698

11 de dic. de 2012

Today I went to get an oil change at Quick Lube. I was informed that my Ford Edge needed some additional work. Ms. Gecevich was so professional and kind when she needed to present the information to me. She treated each customer in the same manner. I just wanted to compliment the entire staff at Sayville Ford Service for a job well done.Thank you!

Greg31

11 de dic. de 2012

I was recommended to Sayville Ford by two separate friends. Both dealt directly with John Deflumeri, and had nothing but positive things to say. After purchasing my truck with him, I have to agree with them. John is a friendly, knowledgeable, and very honest salesperson. He is a non-salesman, salesman, if that makes sense. I didn't get the feeling that he was after a sale. I have recommended the team at Sayville Ford, and John Deflumeri specifically, to three close friends. Two ended up being very happy with him, and Sayville Ford as well, and purchased their cars there. I WILL BE BUYING FROM THEM AGAIN.

renee.mancini.9

11 de dic. de 2012

Joanne was very helpful and friendly. I had a problem where a piece of my car was damaged underneath. She printed out pictures explaining what parts were involved and gave me an honest answer as to what really needed to be replaced. She was very informative. The service on my car was fast and comfortable waiting area.

eddie03

11 de dic. de 2012

Pete was very helpful in finding the right part for the problem I had,as he has done before.thank you for getting the parts just fast.

Ira Kitzen

11 de dic. de 2012

Every aspect of dealing with Sayville Ford and even more so with Jack Frost was exceptional. I purchase more than 20 vehicles per year and will be doing alot more business with this dealership. Every option on the car was thoroughly gone thru at the purchase and than at delivery all devices and options were explained in great detail. The price paid was thousands less than quoted at any other dealer and the delivery date was 2 weeks earlier than quoted. If every dealer was as professional as this one the american auto industry would never have gone thru the dilemmas of the past. Jack treated me like I was his only customer. If my employees had such great knowledge, enthusiasm and upbeat attitude my life would be alot easier. My hat is off to this dealer.SincerlyIra Kitzen

Preba

10 de dic. de 2012

Jack was great. My family has only dealt with him when buying and leasing cars for your years. His knowledge of the brand is spot on. He makes buying a car painless.

jtrial

10 de dic. de 2012

This is the 4th vehicle that i have purchased from Jack Frost at Sayville Ford, and will continue to do buisness with Jack and Sayville for there professioanlism and Customer Care. I also currently have my vehicles services at Sayville.

Dalorche

10 de dic. de 2012

Worked with Jack twice in the past year, bothe times got be the best price possible on my trade and on my new vehicle, very knowledgable about any type if vehicle Ford makes, and operates quickly!

Ginaedge

10 de dic. de 2012

After loosing my car in the storm, John and the staff at Sayville Ford were so helpful and got me into my new car quickly!

owlsnest

8 de dic. de 2012

I recently was in the market for a new vehicle. I searched high and low for a mustang. Some of the options that I wanted we're not available in the standard packages. I went to Sayville Ford and met Bob Hope. He made something that seemed to be so complicated simple. We sat down and I built my own mustang. I was ready to wait months and if need be extend the lease I had on my fusion. He handled everything from start to finish. I could see he was listening because he made sure every little detail was handled. He called while we were waiting at least once a week to keep me updated. Bottom line, my mustang was there way sooner than I expected. Price, was to the penny what I was quoted. I never felt rushed or pushed into anything. They are a now pressure dealer. I told my grand kids they could have my mustang one day but I'm sure ill be back at Sayville way sooner than that to help them buy their own. I wouldn't go anywhere else to buy a car. Thanks Bob Hope.

NICKY

4 de dic. de 2012

JUST A QUICK NOTE , THE BEST BUYING EXP EVER, THE PRICE IS THE NO FFES , JOE OUR FINACE DIRITOR WAS GREAT SO WAS OUR SALESPERSON TONY

niteowl165

11 de oct. de 2012

They never return phone calls and feed you bologna for answers. Nice till they hook you for business then they give you the business. I would never buy a Ford again, they are not a good representation of American business and what it should stand for. Now I see why people looked to the other side of the ocean.

MelissaD64

19 de ago. de 2012

I came to Sayville Ford looking to purchase a new F-150. When we came into the dealership there was a man at the front desk who we were told was the manager proceeding to slam a phone down he looked very angry and unapproachable. While we were walking around the showroom he went to the side door and held it open as he smoked, the whole showroom smelled of cigerette smoke! This was very unprofessinal and disgusting! I am schocked to see such a thing go on in a place of buisness ! Me and my husband left and would not recommend anyone to go there. We purchased our new F-150 from Riverhead Ford and we love it!

u561910

25 de jul. de 2012

I traded in a 2010 Ford Edge for which I owed 15k on, for a 2012 Ford Explorer on May 31st 2012. After about 24 days I started receiving phone calls from Chase Bank telling I was late on my payment. I then called Sayville Ford asking why the trade in hasnt been paid for yet. They told the payment was presented to Chase but they have yet to "cash" the check. I then called Chase back, they told no payment has been received. We went back and forth for a week, until finally a payment was made on July 3rd 2012, over 30 days late.On top of this when I purhcased the vehicle I told the salesman I wanted heated seats. According to the sticker on the vehicle it had the "comfort package" with leather seats, we of course assumed it had heated seats and so did the salesman, we of course never checked for that feature in 90 degree temps until 2 days later. I then called the salesman back who was surprised to hear that. He checked with Ford only to find that the vehicle had a package that excludes heated seats with leather, package 402a, which neither us knew existed. I let that go but looking back should have pursued harder to get Sayville Ford rectify this issue.I then completed a survey ripping into Sayville Ford and its lack of customer service and professionalism. I then received a phone call from the Sales Manager named John, he left me a message without an extension and his last name was not recognized so I left a message with a manager named John at the dealership asking for someone to call me back, of course NOBODY DID. I then received a letter from Ford apolgizing but at that time the bill wasnt yet 30 days late. This story isnt over yet....

adrock81

28 de jun. de 2012

After searching online for quite a while I found the 2006 ford explorer I was looking for at this dealership via the internet. I called and spoke to a sales rep who happily met the terms that I needed in order to make the trip and buy the car. 15k including a remote start and paying off my girlfriend's trade in (this truck was for her). They said, hey, no problem, come on in and we'll take care of you. Seemed painless, well boy was I wrong.The sales process hit a hiccup when we brought our own financing, they tried to rail road us in to taking 6.9% from ford and I told Tom the finance manager that we would NOT buy the truck at that rate. We were pre approved at 3.59% through Bank of America, he lied to us saying "we don't take pre approvals and Bank of America would never give him that rate to sell to us". I fought back and said that makes no sense, the same bank they deal with gave us a rate so if he deals with that bank there is no logical way they would have to increase the rate to us unless they are trying to add in points in order to make money off of us. So after about an hour he came back and said "congrats you're approved"....um...no duh! After this they couldn't after all install the remote start that day. but we went to lunch and came back over all waiting there for about 7 hours. We left and drove the truck home after they only put 10 bucks worth of gas in the tank (i've always bought cars and had them fill the tank). The truck was given to us filthy inside and it looks like they just hosed off the exterior. I had to vaccume and shampoo the interior because it smelled like some kind of bad lemon soap.Well, Bob directed us to best buy in NJ to have the remote start installed but we had to pay out of pocket first and get reimbursed from him later on. Well they took almost a month to reimburse us for the remote start 427.00, my initial credit card deposit 100.00 , and a double charge of 55.00 for registration transfer. The kicker is after I provided them with records of what I spent Bob had the gall to try to fight me on the costs yet he was the one who sent me to best buy. So after being lied to multiple times(him saying the check was in the mail and it wasn't even typed up) I submitted a complaint with the better business bureau. That got their attention apparently because in less than a week I got an email from the vice president and the check 5 days later. This dealer was good in the respect that they gave us a good deal and didn't have a ton of fees, BUT! don't let them get over on you, bring your own financing, double check all charges, and if they owe you money don't let up on them. I would not go back there to buy a car as this was one of the most stressful interactions with a car dealer I've ever had.

Glenn Schug

6 de jun. de 2012

Picked up my new 2010 F150 from them,and love my truck.BUUTT the service department dosn't have a clue about customer service.Other than not returning MULTIPAL calls,there's the issue of having to bring the truck back to them, 2 and 3 times to fix a problem. Maybe it's because it I have an extended warrenty and the'er not making top dollar,or they don't have the proper people to handle the work.I've called the Sayville Six times since Feb about my remote start and have not herd from the dealer, and it's June.

ABBBY

22 de may. de 2012

WENT TO COMPARE, WE TO MY SURPRISE THE SALESPERSON CATLIN GOMES KERN , WAS GREAT WHAT A NICE PLACE NICE PEOPLE, NO FEES , . THE PRICE WAS A FAIR PRICE , GREAT GREAT PLACE ,, PLEASE TELL YOUR FREINDS .. ABE LOSON

Steamer

15 de may. de 2012

This dealer is price competitive but does not pay attention to details. The salesperson was not familiar with the vehicle specifications or options. I knew more about the car then they did. Then came the pressure to close the deal "if you sign right now...." I Told them I would take it and I was glad I did. When I got home I discovered that the car I looked at actually was missing important options. In addition, the salesgirl said the color I wanted was not available until I spotted 2 cars on the lot with the color and interior I was looking for. Finally they said the car I wanted was available and equipped with cooled seats and neither statement was true.So for me a car is a major expense and I expect my dealer to be an expert on the product. As for price I will admit Sayville is pretty good but their "if you sign right now the price is $xx,xxx" was infact reduced over the phone by $900 the following day. Sure that sounded pretty good but I was really put off by the mistakes and misinformation given by the salesperson. I ultimately paid about $400 more at another dealer on a $40k vehicle but I am 100 percent confident it is exactly as represented. Bottom line is these guys are aggressive and will probably give you the best price. However if you are picky like me you will be better off finding a dealer that has detail oriented experts who know the products inside and out. Today's vehicles are incredibly complex so do your homework. This is also why I chose Ford. Their vehicles offer the best and most useful features and the quality is excellent.

LENNY

17 de abr. de 2012

JACK WAS GREAT , THE CAR WAS ONE OF THE BEST CARS WE SAW 1 OWNER AND A FAIR PRICE, NO HIDDEN FEES . THANKS LENNY

Penpod

6 de abr. de 2012

Experience was terrible. Horrible follow up from staff. The only one who did follow up with us was our salesperson, who really did not have much power to do much. Car was delivered filthy, and it seemed that the car was not checked out by their service department. When our car was delivered to us, it was filthy on the inside- crackers under the seats and the upholstery needed a cleaning. Also, the radio had a horrible crackling noise, that when we took it back to the dealer was informed would not be fixed, because it was because of the aftermarket sunroof, which came with the car and was not installed or caused by us. After 3 months and an expired temporary registration, still have not received official paperwork from the DMV. Also when you call there people do not return phone calls in a timely manner unless you contact someone from upper management. Overall poor experience, would recommend taking business somewhere else. There are plenty of other ford dealers on long island where I am sure they take better care of the customer.

penpod

6 de abr. de 2012

Horrible follow up from staff. The only one who did follow up with us was our salesperson, who really did not have much power to do much. Car was delivered filthy, and it seemed that the car was not checked out by their service department. When our car was delivered to us, it was filthy on the inside- crackers under the seats and the upholstery needed a cleaning. Also, the radio had a horrible crackling noise, that when we took it back to the dealer was informed would not be fixed, because it was because of the aftermarket sunroof, which came with the car and was not installed or caused by us. After 3 months and an expired temporary registration, still have not received official paperwork from the DMV. Also when you call there people do not return phone calls in a timely manner unless you contact someone from upper management. Overall poor experience, would recommend taking business somewhere else. There are plenty of other ford dealers on long island where I am sure they take better care of the customer.

JERRY

9 de mar. de 2012

GREAT JOB CATLIN NEVER BOUGHT A CAR LIKE THIS WAS TREAT LIKE A KING NO FEES , NO CHANGING NUMBERS , GREAT DEALERSHIP ,

car consumer

25 de feb. de 2012

I went down to look at this car at sayville ford called before i left to confirm the price , went to test drive the car, upon purchase when the dealer found out i had my own financing from my bank they insisted i use their financing when i said i didn't need to do that they jacked up the price of the car by thousands and said there was an "error" on the internet price. funny they did not tell me that unitll i refused their financing

debrajohnson

29 de nov. de 2011

I bought a used car online-I was told it was a good used car and just needed a side mirror fixed-it took almost a FULL MONTH to receive it (which was a nightmare with many excuses) and it's still in the shop!!! I thought that buying from a "Ford" dealership, I could trust that I would get a good car and have a good experience. I am in tears over all of this. How the car passed inspection in NY I don't know. But I had to put brakes on it and buy a new headlight case just for it to pass VA inspection and it now is shaking at the stoplight with the check engine light blinking at me, so it has to go back to the shop. And I also had to order an ABS pump.

spottrdr

22 de nov. de 2011

Please do not have your car serviced here. I brought my Ford Taurus in for an antifreeze/coolant flush and they put the wrong antifreeze in my car. Cars are antifreeze specific these days and the wrong color coolant is corrosive to plastic engine parts and gaskets (by the way half of the radiator is plastic). One would think that a Ford dealer would at least use what FOMOCO specifies, had I left the coolant in the engine I would have had costly repairs sooner or later. I did call Ford Motor Company and they were very surprised that green coolant was used in my car rather than yellow, afterall it says YELLOW ONLY right under the filler cap.Unfortunately it does'nt end there, while my car was in for this service I was told that my brake fluid was cloudy and they reccomended a flush. I decided that I would wait on this procedure and check it for myself. As I drove home I noticed that the brake pedal was soft almost to the floor when depressed, when I got home I opened my hood and first saw the green antifreeze then I went over to the master cylinder (the thing that holds the most important fluid-brake fluid)only to find it near empty. I do alot of auto maintenance myself, a driveway mechanic. I am under the hood of all my cars two to three times a week and forever checking fluids. I topped off the brake fluid two weeks ago and it never needs much. Apparently the mechanic who serviced the car pulled some brake fluid out to check it and tell me it need be flushed, and never filled it back up. It's a good thing my brakes did'nt fail so I could be here to warn of this dealerships practices. This is sheer negligence. If you value your safety please have your car serviced elsewhere

mike e

6 de nov. de 2011

bought a used car from jack frost , what great exp, when we got done on the final price ,, to my surprise , no fees!!!!! no transportaion no prep fee , it was a great exp and nice dealership.

ichris05

15 de oct. de 2011

took them 7 weeks to pay off my trade in. now i have a negitive on my credit report. when i first told them that it wasn't paid off they told me not to worry. after 3 weeks they would not return my calls about it. i finally had to go back to the dealership and confront them face to face. it still took them another 3 weeks to pay off my trade in. every person i talked to at sayville ford just put the blame on someone else. they told me they would send a letter to ford credit to inform them that it was not my fault the payment wasn't made. but it still went on my credit report. they also sent my credit app. to 15 different banks. that many inquiries is also a negitive on my credit report. customer service just didn't seem very professional. after the sale they seemed not to even want to deal with me. THIS SITUATION HAS BEEN RESOLVED. MY CREDIT REPORT HAS BEEN CORRECTED. I spoke to Karen who was very helpful and professional. I have to thank them for taking care of this matter but I'm still not pleased with the lack of cooperation from Tom and Mark. This was the 3rd car I bought from Sayville Ford and the only time I had a problem. The other two times everything went smooth and professionally.

richreilly76

23 de sep. de 2011

Met with John in July to look at the new F-150. Took out a comparable model and John knew everything about the vehicle. Ended up working out a deal to build a custom one - got a good number for my trade. When the vehicle came in (~6 wks later) there was no nonsense. No fooling around with the numbers already worked up. Took about 5 mins with the finance manager (usually they try to sell you services/warranties/accessories). They accepted NO for an answer to things I didnt want, were VERY respectful of my time, and overall it was THE best car-buying experience I've had - including ones I've had with pre-arranged internet pricing. I would highly recommend John as a salesman and Sayville Ford as a dealership.

vacman1961

21 de may. de 2011

I have been doing business with Sayville Ford for over 10 years now. Jack Frost has to be the finest salesman out there, whenever I go into the dealership for any reason, there is always a line of people waiting for Jack. I am a shopper by nature and when I am in the market for a new vehicle, I go ussually to 2 dealers, I try to get my "best" deal from them, and they know I am a serious buyer, because once I make up my mind to buy a car, I want it yesterday. After I get my 2 best deals, I go back to Jack, tell him what I am looking for, he already knows that I went shopping, he never asks me what prices I already got, and his final price is always less, I don't know how he does it, but it's great. I am a regular customer of the service department also, they are nice to deal too, never any pressure.

dervvangundy

3 de may. de 2011

Had a bad experiance at a honda dealer that kinda turned me off to the brand. I had read good reviews of the new focus, so I went to look at it. I am glad I did, it is a real nice car that I liked alot more than the civic. I got a good deal and went home the owner of a nice new gray focus.

poeticdiligence

26 de abr. de 2011

At this point I cannot recommend Sayville Ford. I really like the car I bought and got a great price, but since I walked away with the keys they wont return my phone calls nor explain the discrepancies in some of signing documents. A few of the problems below:1. They only are giving me 1 months worth of warranty when I found out they are required to provide 3 months if you have under 80,000 miles. I have 79,000 miles on the car I bought. It's close but they still should have given me the warranty.2. They said they would fix one of the keys, but when they handed my the car keys it was still broken. They told me to go out and buy a battery. I did and it still doesn't work.3. They said they did a full tune up on the car including an oil change. The car I bought has a gauge as to when the oil needs to be changed. It said it only has 40% of oil life before a change is needed the day after a bought the car.4. I've repeatedly called to try and get these problems resolved and the sales associate I worked with keeps avoiding me.5. I asked for a copy of the service record detailing what work the dealership did on the car. Still haven't received one.They still have some time to resolve these problems, but as of now I'm definitely not happy and I cannot suggest Sayville Ford. There are plenty of other dealerships out there. Find one trustworthy.Update:They haven't returned $200 they should have refunded to me and the sales rep keeps avoiding me. Not pleased.

botsarellie

26 de ene. de 2011

Do not go here. I was looking for a new car but had a strict budget and 60 mnth loan term. I found a car that seemed to fit but was still unsure if I could afford it. I was told that my monthly payment would be 292.00 for 60 months which seemed perfect. Now 2 years later I was informed that my loan term is actually 72 months. When I called the dealeship to complain they told me I was the asshole who signed the contract. Really? They defrauded me and lied about the terms of the deal. I don't even think the contract they retrieved is what I signed since I know I looked over the paperwork. These people are simeballs just stay away!

gpdn

14 de oct. de 2010

I leased a Ford Edge from this dealer and the salesman have very little knowledge about the car. The color I ordered was no longer available and it is not until 2 weeks after I signed the contract that he found out and let me know. I needed a car at the time so I took another car from the lot. Not what I really wanted but I had no choices at that point.

kpeyton

18 de nov. de 2009

I am writing to express my appreciation for the service I received at Sayville Ford. My mom had driven up from Florida to visit me and her vehicle had broken down a few days before she was due to drive back home. I contacted Sayville Ford service to see if they could take the vehicle in for repair on short notice. The service department was extremely courteous and accomodating to both me and my mother. They had us bring the vehicle in on an emergency basis. Having dealt with other service departments, I understood that bringing in the car on an "emergency basis" meant that they would reach your vehicle when they had an opportunity. I was astonished at how quickly Sayville Ford was able to get my mom's vehicle in the shop, they were extremely understanding to her situation and did everything possible to accomodate her in every possible way. The service consultant was professional and knowledgable when we dropped off the vehicle and was in constant touch with us to let us know what the diagnosis was and exactly what needed to be done to repair the vehicle, when we could expect it to be completed as well as what the cost would be. Neither my mother or I are knowledgable when it comes to vehicle repair and the service consultant was patient and detailed in explaining everything to us. I just wanted to express my sincere thanks to the entire Sayville Ford Service Department for the courteous, expeditious and professional treatment which was extended to both me and my mother. I will be in the market shortly for a new vehicle and due to the exceptional service I experienced at Sayville Ford I will be visiting Sayville Ford sales to look at purchasing a new Ford vehicle. I always service my vehicles at the service department where I purchase and after seeing first hand how Sayville Ford service operates, I would be very happy to deal with them. Thank you again. Great job!