Amy Reddy

9 de sep. de 2021

The care and thoroughness was unbeatable. Jon and Brady helped me feel at ease with all of their inspections and detailed work. I really appreciate that. My 2008 Rabbit is a connection to my late brother and I truly feel like he’s with me every time I drive the car. To have it back and taken are of with such care is very meaningful to me. Thank you!

diamond ivy

22 de sep. de 2021

Johnny was my service advisor and he was awesome! Warmly greeted me the moment on arrival we had some great conversation on my vehicle and needs. I dropped my vehicle off ,and was updated every step of the way once it was completed I received a multi point inspection video which was informative. Highly suggest any VW owner to trust they will do a thorough and on point job. Thank you !!

Jennifer Bois

9 de sep. de 2021

From the moment I walked through the doors, I was treated with kindness. Edin did a wonderful job listening to what I was looking for and took the time to find the perfect vehicle for me. The experience was fun, light-hearted, yet geared perfectly to my needs. I truly appreciate the personnel and highly recommend any and all to check out Schmelz Countryside Volkswagen! Thanks again..I love, love, love my VW:)

ERIC CARRINGTON

7 de sep. de 2021

I spent $28,000 on a used pickup. (at Schmelz Countryside Volkswagen). Within 200 miles after leaving the dealers lot the service engine light came on. I called and messaged my salesman, after he checked with "management " I was informed that it was my problem. If I wanted to bring the truck to their service department I could do so but I would have to pay for them to scan the engine code. I can go to Auto Zone or O'Reilly and get that done for free! If you purchase any thing from them DO NOT expect anything after they get your money. After taking my truck to a shop they hooked it up to a computer. It read that the check engine light had came on 250 miles before I bought it and had been reset. So either the dealer reset it or the person trading in truck did it. But point is Schmelz County Side Volkswagen customer service and Management did NOTHING. Even after stating on here to call them, when I did call I did not get a call back. They have ALL my contact info. I bought a truck from them. I spent $250.00 had it fixed and continue to tell anyone interested that they took advantage of a service connected disabled Veteran. (In my opinion).

Peter Davis

28 de ago. de 2021

The service from drive-up to to drive-away is very good. They start work on your vehicle immediately and send you a video of the inspection. I like this. Johnny was very helpful and his customer service approach is noticeably genuine and not scripted and by the numbers - which is appreciated. My car is running smoothly and they did a thorough job for me. I had to bring my dogs with me on the day of service and I thought it would be difficult but instead it was great. They are definitely dog lovers and so many people stopped by to say hello to my dogs who loved the attention! It is my first time at Schmeltz and I am glad I chose them for my maintenance needs.