Robert Grant

17 de may. de 2016

Work was done quickly and professionally. All of the dealership personnel were helpful.

Taxman

23 de mar. de 2016

Always a pleasant experience. I always feel like I'm part of the family.

Dennis Picciurro

22 de mar. de 2016

I have been a customer of this dealership since 1985. Walter Schwarz is my go to sales professional. This is my 6th purchase with Walter. He makes the process easy by being conversational and pressure free. His knowledge about the product is unmatched and the deal is completed same day. Anytime I needed a vehicle whether new or used, Walter is always my first choice before I consider going somewhere else. Walter outwardly shows his appreciation to me and my family for our business to which we are grateful.

Dennis aka Mr. Met

15 de mar. de 2016

Bernie, Paul and Mary in service are the best. They are a pleasure to deal with.

JosephKW

21 de dic. de 2015

Excellent consulting by Dennis; really seemed to have my financial & driving interests as top priority! Later, cashier allowed me to bring coupon late, near 6pm closing & get refund, even $10 above expected! THanks! Delicious new latte machine too!

JAR

20 de dic. de 2015

Lou Bravo is a wonderful sales rep we always work with him. I know its a dealership I can trust and depend on.

adam7001

18 de nov. de 2015

Gary Eggers was great, courteous and friendly. We purchased a pre-owned GMC Terrain for an amazing price. Everyone at the dealership was top notch and did everything they could to make this transaction easy. In the past, I have found other dealers shady, and aggressive, but Gary and the staff were quite the opposite. We had such an awesome experience, one of our kids actually made a purchase later that day as well. It's refreshing to have this type of experience now a days.

Gearhart Customer

5 de nov. de 2015

Always a pleasant experience at Gearhart - from the salespeople to the management and the service department.

Debbie V

24 de oct. de 2015

Great service quick honest and reliable. I had to have my vehicle towed in and they kept intouch from the moment they got my vehicle until it was completed. I would highly recommend this dealership to anyone looking for great service and sales.

Joe

11 de sep. de 2015

Very responsive and in tune with my needs. They helped make the entire purchase process as convenient as possible and were diligent in terms of follow up

nick40

29 de ago. de 2015

the entire staff goes out of their way to make youe experience at gearheart a excellent one

Bruce_2014

7 de ago. de 2015

From booking an appointment to bringing the car in and the work completed my experience was the best I have ever had at a dealership.

Anonymous

25 de jul. de 2015

I have owned many Chevys over the years and bought my most recent one (a 2015 Tahoe) from Gearhart/Schumacher in Denville. I had a significant satisfaction issue related to the ride of the vehicle. Without going into the details, the entire staff mobilized to help me and went above and beyond to make sure I was 100% satisfied. Bob Juliano, Director of Sales and Marketing, personally handled my case and at every turn put my interests and concerns first. Ken Tilton, Owner/COO of the dealership even let me drive his personal vehicle (also a 2015 Tahoe) to compare the ride. The issue was not trivial and not an easy one to resolve, but they were simply outstanding and in the end got a customer for life.It's easy to deliver excellent customer service when your customers are satisfied. It's a whole other thing to handle dissatisfaction in a professional, productive way that makes your customer feel valued and important. Gearhart/Schumacher Chevrolet nailed it in my case. If you want to deal with honest, genuine guys who will treat you with respect and work their tails off to make you happy, go see Bob, Ken, and the team at Gearhart/Schumacher. If you get half the service I did, it will blow you away!!!

J Jones and Family

23 de jun. de 2015

Just bought a Chevy Cobalt and the staff was simply Awesome and Professional. Walter our Salesman was just outstanding. Would I recommend this dealership to family and friends?... YOU BET I WOULD!! Thanks to The Gearhart Staff!

Paulrap

13 de jun. de 2015

Told Andy was looking for a z71 Tahoe he emailed me told me that they had one just delivered still on the truck came down next day and Denis my sales rep and Andy gave a great deal exactly what I want

oleman51

29 de abr. de 2015

This dealership is run very well, your team is coordinated and very helpful. Very happy with my purchase and the entire team at Gearhart. I manage class A office space and deal with people every day. There was no stress involved with this transaction. My recommendation, one of the most positive business interactions I have experienced in a long time. Gearhart has restored my faith, there are some good people out there making a living, and providing a square deal in the process. Good job everyone!

Bruce_2014

31 de mar. de 2015

The 2014 Silverado I purchased at the dealership last fall was involved in an accident. I was very pleased to learn that the Gearhart was an approved body shop for my insurance company State Farm. I had confidence that I was taking my truck to the right place for repairs based on my earlier Sales experience with Gearhart. The truck once again looks and drives like the day I drove it off the lot. Thank you Gearhart.

ion

30 de ene. de 2015

Great overall experience. Staff is knowledgeable, courteous and very accommodating. I traded in a 2004 vehicle (MB) for a 2007 vehicle (Lincoln). Salesperson and sales manager made efforts to earn my business. I was offered a fair value for the trade-in. Good follow-up from salespersons.

chewkee24

23 de dic. de 2014

Bernie Fearon is the rudest most pompous xxx I have ever met. I would like to launch a formal complaint. He left me in the dark, tricked me into paying for a loaner car without telling me I would be charged until I came to pick up my vehicle after 2 weeks and says he's doing me a favor!! Unethical, mean, unsympathetic person. Could not afford Christmas gifts because of this man. Bernie. Was unwilling to speak to my insurance claims adjuster. Was rude and a wise guy, unprofessional on the phone and in person. I believe to be entitled to gas money which he made me pay for personally and not my insurance company who should pay it and money back for deliberately keeping me in the dark on the loaner which was supposed to be courtesy and then tells me I owe money for the loaner at pick up time, after 2 weeks. I will be filing a lawsuit!!

JackT

14 de dic. de 2014

I've purchased 2 cars from Gearhart. The personnel in the service department are a pleasure to deal with. Everyone I've interfaced with is courteous and informative as to what the problem is and the best way to resolve it is. There a no surprises when I receive my bill for the work that was done.

Barb Keefe

15 de oct. de 2014

I recently re-leased a Chevy Cruise. Brian Buckley and Roberto Reynoso went out of their way to make sure that my re-leasing experience was pleasant and painless. I love my new car and am looking forward to driving it for the next few years!Barb

12TahoeNJ

9 de oct. de 2014

Great & Friendly service, was fast & efficient as I took my fathers Tahoe in for front & rear brakes & new pads. Was completed within 2 hours and I was back on the road in time for dinner!

kaynelson09

5 de sep. de 2014

I just got a new Cruze, it was my first time getting a car through a dealership and it couldn't have been easier. Everyone who worked with me, especially Dave Rose and Andrew Garcia, was awesome and did so much to make sure I got everything I wanted and then some. I had a great experience and was so happy with how helpful, friendly, and knowledgeable the staff is. This is a good dealership with a wonderful team behind it. I would highly recommend it to anyone wanting excellent quality and hassle-free service.

Jeannie

30 de ago. de 2014

Andrew Garcia, Darlene Keats and Brian Buckley were all really great. Patient, understanding, friendly and helpful. I was happy and excited to drive out with a new car.

kbsrich

18 de ago. de 2014

Before this dealer, I expected less Chevrolet than GMC because I used to GMC Acadia Denali. But sales person and services are overall excellent and made me think about the premium I have paid for the GMC for years. Top of it, the car, Traverse LT, I think it is much comfortable than the $12,000 more expensive Acadia. I have to say Chevrolet changed as technology improves. Sales Representative, Mr. Bravo was very friendly and guide all the after service process. It's remarkable. It is my 12th car deal in my life and was a pleasant experience.

ftc10

7 de ago. de 2014

I purchased my 2012 chevy at Gearhart so when I needed body shop repairs I returned there, even though there are other Chevy dealers closer, The work was being paid for by insurance so there was no bargaining. I was promised the car on Thursday so I went to pick it up on Friday and was told it was being painted. and would be done on Monday. Monday I showed up finding it was still not done, it was in the paint shop and would be done on Wed. Wed I showed up and it was not done. No call they let me drive down. I then went to the sales mgr to complain and he told me he would take care of it internally and said he was sorry. That was fine I was not happy but I understand that things happen and it would be corrected. I was called and told to pick it up on Friday. When I got there the body shop manager said your car is ready and walked away. No one walked me to the car to explain what was done so I left. When I got home I found tape glue and scrapes on the car. I will never recommend them again.

rockerguy

8 de jul. de 2014

very bad... always take very long for service and really poor salesmen as well. never explained the difference between different trims. The internet sales rep is rude as hell.

revag

3 de jul. de 2014

The staff at Gearhart Chevrolet consistently make your service experience a positive one. Their professionalism, combined with a welcoming,helpful, and friendly demeanor, clearly makes me a most satisfied customer :D

Scott Dean

23 de jun. de 2014

My Salesman Dennis, was extremely helpful with choosing a vehicle.Very satisfied with the service of both Dennis and Tim..

Kevin

12 de jun. de 2014

They were timely and on the spot with the repairs that were needed, plus my agent Bernie was great and helpful.

Megan

12 de jun. de 2014

Our salesman, Gary Eggert, was friendly, professional and accomodating. So was the gentleman who we signed all the paperwork with (I believe his name was Brian?) Process from start to finish was a breeze.

Thomas

11 de jun. de 2014

I had a 1PM appointment with Mary, she was tied up with another customer, but arranged for another CS rep to initiate my paperwork. Went well. Service was about 50 minutes..on time.

Jason

10 de jun. de 2014

Walter Schwartz and the whole team has been nothing but welcoming. He is the reason that I will always come to gearhart.

vidal14

9 de jun. de 2014

I recently purchased a new camaro from gearhart. Good experience with Dennis and Andrew. Payed Attention to detail and made my decision very easy and comfortable

Lewis

8 de jun. de 2014

Everyone was very friendly and assisted us and answered our questions! They took care of our problem in a very efficient manner! We would definitely recommend Gearhart!

James

4 de jun. de 2014

The car needed a recall item and it was not only speedily done, but also a 27 point inspection was done as well, since the car had not been serviced in 2013. I appreciate the attention the car received.

Francis

3 de jun. de 2014

Very friendly and helpful. Pleasant and comfortable waiting area. Service was performed quickly and the vehicle was washed before it was returned.

Krystal

2 de jun. de 2014

Transaction went smoothly (almost seemed like it went too smoothly) and the customer service was on point. Very happy with the overall experience.

Dennis

1 de jun. de 2014

as always asst mgr. Bernie Feron is always ready to help and A mechanic Paul is a true professional at his craft. further proof why I am a customer since 1985

Christina

31 de may. de 2014

I was very well taken care of. Everyone was very helpful and informative. My sales rep Dave Rose and all the staff are Awesome!

Garey

29 de may. de 2014

I had a a squeal in the truck engine on a Friday and they took care of the problem by Monday

Mike

27 de may. de 2014

Excellent customer service and a rapid assessment of the vehicle's problem and the vehicle was repaired when promised. I was traveling from out-of-town and appreciate the fast repair so I could get back on the road.

Daniel

26 de may. de 2014

Great experience with my new lease.Salesman was extraordinary. Very informative.Gave a complete detailed presentation of the vehicle featuresand dashboard amenities. Excellent handling of the lease.

Melissa

21 de may. de 2014

Roberto was very helpful and I would use him again. However, there was another salesman there who I thought was rude and arrogant.

Frank

20 de may. de 2014

The newly-built waiting area has more seats and a bigger TV, which is nice. I also like getting the free car wash with every service visit, which keeps me coming back.

Barbara

18 de may. de 2014

I stopped to explain the problem I was having with my car and to make an appointment. Bernie offered to have it checked out while I waited. He told me what had to be done and they were able to work on it the same day. Not having to return was greatly appreciated.

Martin

17 de may. de 2014

The service department was great, they took care of all of my concerns on the vehicle. Got me in out quickly and returned my car to me fast as well too.

Mary Anne

17 de may. de 2014

I bought my 2011 Tahoe from Gearhart and found them to be competitive in price and pleasant to do work with. The service department is competent and skilled. High praise should be forwarded to my service provider Mary Keller, whose personality and efficiency are the greatest factors in my loyalty. J. A. Piselli

Karen

15 de may. de 2014

People were polite, courteous, and professional. We were greeted and were taken care of in a timely matter. Very thing was well explained to us in great detail. Any questions were answered in detail.

Thomas

14 de may. de 2014

smooth delivery & fast processing of all the necessary paperwork, sales team worked very well together to make the whole process a breeze!

Nicholas

9 de may. de 2014

This was a simple oil change and tire rotation. Went as expected, very well. No surprises and nobody calling me up to sell additional services I didn't need.

Barbara

4 de may. de 2014

I had to have the front bumper replaced and it was replaced and completed the following day as had been promised

Robert

3 de may. de 2014

Our Sales Consultant, Tom Foglyano, was excellent. My wife and I met him in the fall of 2013 when we decided to replace our Avalon. We drove several vehicles from other dealerships in addition to the 2014 Impala but as fall became winter, we decided to wait until spring. We contacted Tom in April when an Internet search of the Gearhart inventory indicated the availability of the Impala 2LZ in the color we liked. Another test drive confirmed our decision and Tom and the Gearhart Team made our purchase experience a pleasant one.

Daniel

2 de may. de 2014

Tom foglyano was a fantastic help in buying our new silverado! We would recommend your dealership to our family and friends.

James

2 de may. de 2014

You are always helpful and proffesional. We recommended you to family and the Byrnes have purchased 2 vehicles from you.

Elliott

30 de abr. de 2014

I have been servicing my car at GEARHART since it was new. Mary Keller and the entire staff of the service department are gracious and helpful.

Daniel

29 de abr. de 2014

I brought my 99 Tahoe in for 4X4 emergency repair without an appointment. Service advisor Gus was able to get me in and the mechanic did an excellent job on the repair and 4X4 maintenance.

Harry

27 de abr. de 2014

My experience was very good . my sales man was Dennis and he was not pushy at all . my wife and I liked that most of all. we where able to make a choice of what we wanted with out being bugged and followed around the car lot .

Roderick

26 de abr. de 2014

The service people are great and personal........just wish I was a little more patient ...........becsuse they go over everything to make sure the car is safe and running properly

Anthony

25 de abr. de 2014

My car was serviced promptly upon my arrival and waswashed after the maintenance was performed. I reallyappreciate the professional service I received.

Martin

25 de abr. de 2014

Excellence service. Our Service Rep. Mary Keller was Very professional and she tried her best to satisfy us, which she did, and always with a smile. Great personality. Pleasant surroundings.

Robert

25 de abr. de 2014

Everyone was very pleasant and helpful. I was offered a loaner car even though I did not need one. Service Mgr kept me up to date on the status of my repairs. My Mercedes dealer never offered me one after spending over $60k on a car that has provided nothing but headaches. Thank you all for a job well done

Rebecca

19 de abr. de 2014

Bernie did a wonderful job! He kept me in the loop on the progress of my car, and did his best to provide reasonable pricing on the services rendered.

Shaun h

16 de abr. de 2014

I was able to lease a car in less than 2 hours great job

debbie66

15 de abr. de 2014

I went in to get my truck fixed and they wouldn't fix it because I signed a paper that said as is but I also signed a paper a lemon law paper if you find anything wrong with your vehicle within 20 days bring back and they will fix..Well I tried that didn't work, I spent 50,000 in the last 8 months there also purchased a vehicle for my husband but I had the bad experience and will never return to this dealership and I will let everyone I know about this dealership horrible service....you sold me a lemon

Joan

13 de abr. de 2014

Kudos to Gearhart Chevrolet's staff, especially to Dennis, my salesman. He covered every detail, from the time I entered the show room until I drove my car home; a very personable man; certainly a salesman to recommend to friends. I am enjoying my Chevy Cruz!

Leonardo

11 de abr. de 2014

My first contact with he service Department was the receptionist who directed me immediately to Mr. Capone. After our usual greetings he immediately retrieved my vehicle record, reviewed with me the tasks that were required, wrote up the work order and I was on my way in minutes. He also informed me that if any latent work was required he would call me and review with me what was needed. I was many miles away from the dealership and Gary called me, told me what was required, gave me sound recommendations. I had no trouble making a decision for the service work that was required. Gearhart Motors should be very proud of the employs in your Dealership. My rating above reflects my total satisfaction in your service department. Auto performance wise, I am equally pleased and highly satisfied with the workmanship.

Robert

10 de abr. de 2014

Everyone was professional, courteous, and helpful... service was performed in a timely manner, and a comfortable customer waiting area and coffee were provided to help make the waiting period more enjoyable...thank you Gearhart Chevrolet !

Kevin

6 de abr. de 2014

Found entire staff especially management to be friendly and accommodating without sacrificing professionalism. Made us want to do more business with them. Met sales service and ownership and all at same level of involvement and interest.

Andrew

6 de abr. de 2014

I think your dealership is great. I am always there and I am taken care of. I have been there at least30 times . Every time is a good experience.

Daniel

5 de abr. de 2014

I came in for an oil change. Very professional staff. I live near Princeton but work in your area. I will use Gearhart again.

John

4 de abr. de 2014

I like that I was able to get a loaner car while my car was being serviced. People in service are very nice!

Desiree

4 de abr. de 2014

Dave Rose was extremely helpful and made this an extremely pleasant buying experience. I will be happy to refer my friends & family to him in the future.

Jane

3 de abr. de 2014

We have been repeat customers of Lou Bravo's at Gearhart Chevrolet for years. We have always been completely satisfied by the purchase, service & friendly atmosphere. Have recommended your dealership many times to friends and family.

Jeffrey

29 de mar. de 2014

I had an 8:30 am appt for an oil change. At 10 -10:30 I was told of an in warranty issue they found. I let them fix it but didn't leave until noon. Looking back 2 hours for an oil change was too long. The work done was fine my complaint is more the time it took to complete.

Christine

28 de mar. de 2014

I had an excellent experience! Everyone was very friendly, I was in and out in less than a hour, and the pricing was competitive.

Virginia

28 de mar. de 2014

I was hoping my repair would be covered under some kind of warranty but that was not to be. Service was attentive by all employees; fresh coffee provided during my 3 hour wait.

Chance

26 de mar. de 2014

Gary and Mary always make my experience bearable. .....I have total confidence my vehicle is being well taken care of.....

Nicole

26 de mar. de 2014

I got in without an appointment, left my car there for 1/2 day and they got it done for me..The technicians could be a little more careful with their dirty hands. The hood to my car had greasy handprints on it.

Deanna

26 de mar. de 2014

This was the second car we got at Gearhart and the staff is great to work with. Andrew Fendler provided wonderful service.

Richard

26 de mar. de 2014

Called for a routine oil change and tire rotation, asking for an appointment that same day. Gearhart was able to accommodate my request. Work done as requested and promptly.

Diane

21 de mar. de 2014

The whole experience was great...the receptionist was friendly and efficient. Bernie who took care of me was very nice. The waiting area was clean and comfortable. I opted to wait for my vehicle and it was done in no time.

Paul

19 de mar. de 2014

THE GEARHART SALES REP. ,LOU BRAVO DID A GREAT JOB ,WAS POLITE ,PROFESSIONAL, AND EXPLAINED ANY WAYS TO OBTAIN AN ACCEPTABLE PRICE. THE GENERAL MANAGER WASALSO VERY POLITE AND HELPFUL. WE WERE NOT AS PLEASED WITH THE MAN FINALIZING THE LEASE AND FINANCIAL PAPERS.

Mary

18 de mar. de 2014

Even though ownership has changed over the years the people are always professional, friendly & helpful. My family has used Gearhart since it first opened.

John

17 de mar. de 2014

The sales experience was excellent. Walter Schwartz is excellent. However when I took delivery of the vehicle it was not fully cleaned. The wheels were dirty and the whole car was streaked with dirt. I was very disappointed and complained to management. They offered to re-clean the car, that is the only reason I gave this high of a ranking. However, after purchasing 3 cars from this dealership and only ever buying GM vehicles, I am beginning to question my loyalty to GM. You may have lost a loyal customer.

Patricia

16 de mar. de 2014

When I arrived I was greeted very nicely and I didn't have to say but five minutes. I know the young man told me his name but it ecapes me at the moment. He how he could he could help me, said no problem, fixed my issues and off I went in 1 hour. Best time ever!

Stephanie

16 de mar. de 2014

Our salesman, David Rose, was happy to work with us and understood what we needed. It was a fairly quick process and we had our car that night. The finance manager, Tim, was great. It was nice to come in and have everything explained to us. We walked in knowing we had poor credit, but Tim made our experience a funny and laid back one. It was nice to have a smooth transition for the purchase of our car. Thank you.credit, But we never felt judged or out of place. Tim made our expierence

Wayne

14 de mar. de 2014

It was great, from scheduling to arranging pick-up from the train station so I could retrieve my car...everone was personable and customer oriented.

Lisa

8 de mar. de 2014

We have purchased several cars from Gearhart, over the years. We always deal with Walter Schwarz. He's the best! Always kind, knowledgeable, and trustworthy. John, the manager is always friendly and we never feel stressed when buying a car. Our whole family will continue to go to Gearhart Chevrolet, when buying a car! -Lisa S

Alan

7 de mar. de 2014

In called last minute to schedule the appointment. I arrived 15 minutes late and everything was taken care of promptly.

Cam

6 de mar. de 2014

al items of work performed ($1800 worth) and the whole process was organized and addressed my specific concerns. I only have one small criticism; they signed me up for the preferred owner program but didn't give me credit for the $1876.90 that was spent there on that visit.

Paul

5 de mar. de 2014

If all salesmen were as polite,efficient and all around decent human beings as Walter Schwartz, the term salesman wouldn't have such a negative stigma associated with it. He's why I go to Gearhart Chevrolet

Thomas

3 de mar. de 2014

I have always used the dealership for servicing my cars and trucks, because I trust my Service Adviser. He takes the time to explain every detail of the problem I am having with the vehicle. He also understands the need for me to have things done quickly for my business.

Stuart

2 de mar. de 2014

I make an appointment, I show up, tell them my problem, they fix it the first time while I wait in less than an hour. Need I say more?

Keli

28 de feb. de 2014

Our service adviser, Mary, is always friendly, accommodating and professional, as is everyone else we have dealt with at the dealership. Servicing our vehicles is never a chore at Gearhart!

Patricia

25 de feb. de 2014

Bought and sold and leased my cars with lou bravo. Very easy transactions. Mary is service is excellent. No drama, no waiting, keeps you informed! The new renovation does not make iteasy to find people when coming in from the car lot-there is a giant wall that seperates the salea dept from the lot-make a window.

Philip

25 de feb. de 2014

What happened to my left front hubcap?? these are secured by plastic nuts which strip easily and should be tightened by hand. The service personel were unable to print the 27 point checklist so after about 30 mins I just left :( . A weekend caller asking about upgrading my vehicle was informed of my 08:00 am appointment and said "see you then", no one showed, later got a call "was I stopping by to talk", said that I was there till about 08:45 and was then informed "that we don't start until 09:00 am". As always my service assistant was courteous and professional.

Thomas

25 de feb. de 2014

Gary & Andy were very accommodating to take in Kat's car while she was home from college unexpectedly. Thank you!

signguy1979

24 de feb. de 2014

Updated review..... Gary Capone has gone above and beyond for our service visit. After unsatisfied with our first attempt Gary took control and made sure our vehicle was repaired properly and was even willing to deliver our car to our home. Great guy to work with and will always look for him at our routinely service visits.

Elizabeth

22 de feb. de 2014

I didn't have to wait to see Mary, she got all the information needed to begin service of my vehicle. The wait time for completion of the service was less than an hour, She also brought to my attention other items that would need service soon. As always, everyone I came in contact with including my dealer Walter Schwartz, were polite and friendly.

Wallace

22 de feb. de 2014

The appointment was at 11:30 am and I left Gearhardt at 1:15 pm. I think it took a little too long.

Helen

22 de feb. de 2014

It was very comfortable at the store. Everyone eluded a sense of friendship, pride, and sincerity. The servicing of our vehicle was completed on time and complete. Keep up the great work.

Lucy

21 de feb. de 2014

Gearhart is a wonderful dealership across the board. The professionalism of the staff and the kind warmth that you get at every visit is a good feeling.

Craig

21 de feb. de 2014

Great friendly staff on phone when setting up appointment. They take you right in at appointment time. Mechanics are clean and do the job right the first time. Never a problem.

Shawn

20 de feb. de 2014

I can't say enough. What a wonderful experience. Courteous, friendly and fast. An extra plus is the honesty of the service staff. Too many places these days take advantage of customers. Not Gearhart!!!

JohnVRed

18 de feb. de 2014

Excellent customer care at Gearhart .....Mr Andrew Garcia was very professional with the communication and availability on a part (strut bar) I wanted for my Camaro. The cost was very reasonable, I am very pleased with the service provided.

Ellen

17 de feb. de 2014

Mary is always so helpful and knowledgeable. The other person there, Joe was also helpful... They make you feel like you are with friends that are caring, instead of a being at a car dealer. That's why I come there. THEY CARE ABOUT my daughter and myself. :)

Dawn

15 de feb. de 2014

I was so very happy with my visit to Gearhart. Gary was so very helpful and, as in the past, I will be back when my lease is up.

Daniel

15 de feb. de 2014

The salesperson, Dennis, was extremely helpful, patient, and professional, and we left with a very nice car that fit our needs and price target.

Nicolas

14 de feb. de 2014

I like the dealer, I went back to buy another truck, they were helpful. I didnt like too much that they nickel and dime my wife with the referal fee and even if it was in the contract the specific amount for the plates, i was charged more, but the overall was good

Nancy

14 de feb. de 2014

There was a recall, they called me & set up a service date. They said it would be about an hour. I dropped it of & picked it up. No problem, in & out. It was great.

Robert

13 de feb. de 2014

Gary is the best. He always keeps me informed and he never letsme down. Having Enterprise Rent a Car in your store adds to the convenience. The Enterprise fellow was very helpful to my wife. You guys are really doing an outstanding job of customer service. Thank you.

Bernadette

13 de feb. de 2014

I live in PA and work in NJ. The morning I was having car trouble I found that Gearhart was the closest Chevy dealership to my workplace. It was very early in the morning but the service dept was open and the reception desk was very supportive and helpful to my plight of the possibility of not having transportation back home that day. It turned out to be a transmission issue which equated to many labor hours, a warranty issue which was fortunate for me pricewise, but I'm aware of the amount of work and time that went into my Traverse. After the initial fix, a couple of other smaller but related issues popped up and any time my husband or I called in, Gearhart employees were respectful to us and diligent with problem solving. I am grateful for not just the quality of customer service but for the skill and knowledge of the service department technicians. It's obvious that this group of people are dedicated to customer service and their brand.

Christine

12 de feb. de 2014

Gary and his service team always explain what has to be done in simple everyday language to me. They tell me what should be done right away (safety issues) and what can wait. I am always treated with respect and get the BEST service. I am extremely happy with the service department and my Spark.

Daniel

12 de feb. de 2014

Once again as in the past, Mary Keller has made sure that all items were taken care of in a very efficient way which pleases me to no end.

Eileen

11 de feb. de 2014

The only thing is your service advisors should be a little more friendly. told me he would be right with me so he could shuffal paperwork for 5 minutes.

Arthur

11 de feb. de 2014

I brought my Equinox in for the oil and filter change plus tire rotation and the Equinox was promptly serviced while I waited. Unfortunately, due to the below freezing temperature, the car wash was closed otherwise the would also have been washed.

Diane

11 de feb. de 2014

Everything went well. Car was finished and runs great.however, to give 100% can't because the steering wheel is not straight

Susan

11 de feb. de 2014

I'm driving my second car purchased from Gearhart and have had positive experiences -- whether purcashing or servicing my car.

Linda

10 de feb. de 2014

Gary Eggers did an amazing job of finding what I was looking for in my price range! Will recommend him to all my friends!

Kelly

9 de feb. de 2014

I was very pleased how helpful the sales staff was when I entered the dealership. I had been recommended to Dennis Burns by a friend who had recently purchased vehicles from him. Dennis was very friendly and helpful and stayed in close contact with me during the financing process.The finance department worked very hard to get me qualified for the lease at a monthly payment that was affordable. My one complaint was that the afternoon I thought I was coming in to discuss the financing options, I was not prepared to be picking up the car. I did not know how much money I needed to bring, consequently I did not have the money with me as I was not expecting to be finalizing the deal. I think I would have appreciated being advised of my options, which would have allowed me to be prepared with the money necessary for the down payment. It cannot be assumed that everyone has a credit card to use for the down payment. Fortunately I had someone with me who was able to do that and I left with my brand new car, which I love to drive.My family has purchased vehicles from Gearhart for more than 40 years and I would recommend Gearhart to all of my friends. Thank you for making my car shopping experience pleasurable.

Janine

9 de feb. de 2014

Lou Bravo is a great salesman! He is very knowledgeable about the vehicles and worked with me in finding the best car to fit all my needs. Lou took his time to go over all options, whether it be in the car or numbers, and found me a beautiful Traverse. I am grateful to have had him as my salesman!

Lawrence

8 de feb. de 2014

Andrew Fendler was the sales associate who walked me through the entire process of purchasing a new car. He answered every question I had, and was extremely patient and accommodating. I truly appreciate the help he provided.

Michael

8 de feb. de 2014

This is the fourth or fifth car that I bought or leased from Gearhart. Walter again was my salesman. His extra effort made it possible to complete our deal. There is no reason for me to go to any other dealer.

lilbaddboii

28 de ene. de 2014

Great Dealership. Have bought two new cars from here and love it. Great group of staff from sales department to service. Can never go wrong with this dealership, helps you with all your needs and leaves the customer happy and feeling like a winner. A++ Dealership in my book. Will go back when I need service or recommend to family and friends.

ajstone

14 de ene. de 2014

Andrew Garcia was a great person to work with on the sale of my new camaro. His knowledge of the Camaro was amazing. He answered all of my questions and took his time explaining the car inside and out.

David

4 de ene. de 2014

Now that warranty has expired (excluding emissions which I was told by GM goes to 150,003 miles), I may not be back there because I work in the parts business (wholesale tires) and know all the independent shops by me and will get things done for less. That is not to take away all the good at Gearhart. Unlike a local dealer, I felt I got honest answers, honest work and your staff was straight forward on pricing, etc. Anyone who does own a Chevy vehicle, I would recommend your facility. I have even said that to others about Gearhart when I've seen your commercials on News 12 NJ. I basically say for all the stories we hear about people at dealerships, I can say for certain that is not what goes on at Gearhart and that's why just before 100,000 miles, I felt it was only fair to let some of the maintenance work I needed done, done by you guys, even though it would have cost me less to stay local and have an independent shop do it. Unless emissions come up, I would say it's not likely I'll be back there but I have nothing but good things to say about the way your service department runs their end of the business!! Thank you for your honest and reputable work!

Richard

2 de ene. de 2014

very friendly and personable staff. there was never an issue or problem when purchasing my vehicle. i will recommend friends and family to this dealership.

Shawn

2 de ene. de 2014

My wife had an unexpected issue with our Cruze. She went to Gearhart (we didn't have an appointment) and was taken care of right away. After a short 20 minute wait she was informed of the problem, told they have the part, and promised the car would be ready the next day. She was given a loaner car and was on her way. Our Cruze was ready as promised and the customer service was excellent. Thank You Bernie and everyone in the Service Department for such a quick fix when given short notice. We appreciate it!! See you soon for our next (scheduled) service visit.

beb0713

2 de ene. de 2014

I bought my Chevrolet Silverado in July 2013 from Gearhart Chevrolet through Andrew Fendler. Six months later I am proud to say it was one of the best decisions I've ever made. I love the truck, and really enjoyed the service I received throughout the process. This was my first car buying experience and Andy was a tremendous help. He was a pleasure to work with through what can be a difficult process. He followed up my in store visit with a phone call and email, solely for the sake of customer satisfaction. We looked at several trucks together (new and used) and test drove all of them. Never once did I feel pressured into buying one truck vs another. He was there every step of the way to provide information and advice to help me choose the truck that was best for me. I will certainly recommend Gearhart Chevrolet, and specifically Andrew Fendler to anyone looking to purchase a vehicle. I have nothing but appreciation for the work he did for me. thank you,Brian Bloete

Dennis

28 de dic. de 2013

I had work done on 2 vehicles. As usual my one and only consultant Bernie and his A mechanic Paul were outstanding. Just some suggestions about the service consultant area. The acquostics are awful, it is colorless, and has no personal charm and is poorly lit. The recent renovations leave a lot to be desired. The service consultants should be in enclosed cubicles. Since they are out in the open with not much space between each consultant, it is often very hard to hear. If GM designed this, they lacked any thought or imagination for the convenience of its customers.

Keith

27 de dic. de 2013

I received a recall notice regarding my 2014 Malibu. I made an online appointment to have my car serviced. Upon my arrival at Gearhart at my scheduled appointment, my car was taken in immediately, serviced, and I was on my way in under an hour. I commend the advisers and auto technicians for a job well done!

Thomas

23 de dic. de 2013

I had a problem with the truck shutting down after hard braking. Our regular mechanic found a recall for a similar problem. Turned out to be covered under warranty.

Kevin

20 de dic. de 2013

The ratings given to the Gearhart Dealership do not even begin to express the AMAZING serviced we received. Andrew Garcia - was key, with the communication and availability for all questions via email and text, his understanding an appreciation for the parameters which we needed guided us and gave us the confidence to come to the showroom . Walter Schwarz - Pleasant, no pressures and very personable. He didnt waste our time, understood our desires and time restrictions. He couldnt have done a better job meeting every one of our needs, a true asset. Timothy Murray - All to offend the "finance guy" gets the bad rap. this man was fantastic, made us feel very comforable, worked within the dollar restrictions we presented and most of all NO SUPRISES. EXACTLY as presented to us from the very begining. No hidden cost, tack ons or undiscussed fees. Thank you Tim you are a true professional and a very important part of an amazing team.Thank you Gearhart, you TEAM is a reflection of the excellences that puts your dealership above all!

KevFernley

19 de dic. de 2013

The ratings given to the Gearhart Dealership do not even begin to express the AMAZING serviced we received. Andrew Garcia - was key, with the communication and availability for all questions via email and text, his understanding an appreciation for the parameters which we needed guided us and gave us the confidence to come to the showroom . Walter Schwarz - Pleasant, no pressures and very personable. He didnt waste our time, understood our desires and time restrictions. He couldnt have done a better job meeting every one of our needs, a true asset. Timothy Murray - All to offend the "finance guy" gets the bad rap. this man was fantastic, made us feel very comforable, worked within the dollar restrictions we presented and most of all NO SUPRISES. EXACTLY as presented to us from the very begining. No hidden cost, tack ons or undiscussed fees. Thank you Tim you are a true professional and a very important part of an amazing team.Thank you Gearhart, you TEAM is a reflection of the excellences that puts your dealership above all!

marins

19 de dic. de 2013

I would never buy a used car from this dealership again. Although we bought a car with 80,000 miles on it, we did not expect to spend at least one day per week for each of the first five weeks of ownership in their service department. We had to replace the radio and clock immediately since they stopped working between the dealership and our house. They did do this free of charge but we spent a full day waiting for them to determine the radio didn't work and then had to wait almost a full week for a new radio to arrive and spend another full day for them to install it. Next we had to replace links in the steering box. Thankfully we paid for an exte4nded service contract so we only had to pay the deductible otherwise we were told this work would not have been covered on the car that we had now owned 3 weeks. Once this was fixed we still had clicking in the steering column and had to bring it back yet again. The next thing to need replacing was the catalytic converter. Apparently they were legally obligatetd to replace this free of charge at the time but this would have otherwise cause upwards of $1,000 we were told. We brought the car back twice more for other sounds which were were told by the technicians they couldn't hear and to bring it back if we hear it again (which we still do). Today, after owning the car 7 months we yet again have to bring it in for problems with the alarm (which we didn't even know was in the car and was never provided a control for) and other electronic issues. As I said, I knew that we were buying a car in less than mint condition given the year and milage but had I known the amount of time that would be spent repairing this car i never would have purchased it. The employee who we have been speaking with has been rude on almost every visit (although to be the other service department staff seem more pleasant and we were just unlucky to have this guy) and the salesman who sold us in the car wouldn't even speak to me after the first visit to the service department. to sum it up, I would just like to reiterate that I would NEVER recommend buying a used car from this dealership.

Katherine

18 de dic. de 2013

My car wouldn't start later in the day. When I called Gearhart, Mary arranged for someone to take me home since service would be closed by the time I got to the dealership.

Johnny48

10 de dic. de 2013

I spoke with Mr Garcia and told him I would like to order a vitory red engine cover for my 2012 Camaro, he was very professional and gave me a good price for the item . The item was delivered very quickly and he contacted me immediately. Very happy with the service.

Brain082883

10 de dic. de 2013

My experience with Gearhart Chevy was great! I was in the market for a new Corvette Stingray and Andrew informed me that there was one last allocation left at Gearhart. I rushed into the dealer and was able to order my Stingray and get everything I wanted in less than 10 minutes. Then the waiting game started as I awaited delivery of my new car. Both Andrew and Dave were helpful when it came to my numerous inquiries as to the status of my vehicle's production. My car showed up in less than a month and I was able to get the vehicle trade-in process and all paperwork done pretty quickly. Was out the door and driving my new car in no time! There was a dealer installed option on the car so I ended up bringing it back for the install, at which time Gearhart gave me a rental at no charge. Both Andrew and Dave are exceptional at their jobs and I would highly recommend them both to anyone in the market for a new vehicle!

cmarkson

29 de nov. de 2013

Brian is awesome. If you're going to buy a car, definitely see him. No nonsense and easy to work with. A really nice guy too. I'll be making any future purchases through him.

Troy Maurer

20 de nov. de 2013

Pleasant folks to deal with. No pressure. Salesman really took time to explain the vehicle to us. Originally we came to look at a used vehicle. We left happy after purchasing a new one. Thank you. The Facility is under construction so when it is done it will be great.

Drew

15 de oct. de 2013

Had a great experience with a knowledgeable sales representative. I highly recommend Gearhardt to all.

Beth

15 de oct. de 2013

This was my first time buying a car from any dealership and this was a truly wonderful experience. Everyone was very helpful in my process to decide on my vehicle. They were patient and encouraging and answered any questions I had. It was an easy process to trade in my old vehicle for my new one; they had a lot of different payment options, as well. The staff was very responsive to my needs as a customer. They also offer lifetime carwashes! I would recommend this dealership to all my friends and family.

Pat Bags

7 de oct. de 2013

It is always a positive experience when dealing with the friendly, courteous, and professional sales and service personnel at Gearhart Chevrolet.

hollierachel

19 de sep. de 2013

I called Andy back in May looking for a Camaro. He knew what I was looking for and did not want the 2014, so after a few months he found "my" car. He stayed in touch, sent me pics and messages when he thought something was close, and stayed on it until he got me into my dream car! I am about an hour in NY, it was worth every minuet of the drive, to go to Gearhart Chevrolet, over the rest. Everyone was awsome, kind, answered all my million questions, and continue to help me with anything technical, mechanical, or just plain fun! Best car purchase ever! ;-)

Keith W

1 de sep. de 2013

I scheduled my appointment online for 8:00A.M. for regular maintenance, and for the windshield wipers to be changed. I arrived on time, and was promptly written up. Within ninety minutes, all the work that I requested was completed to my satisfaction, and I was back on the road. Kudos to the Gearhart team!

Bas

14 de ago. de 2013

I called in late on a Friday when my truck change oil light came on and Mary Keller was super helpful and understanding since i had planned on driving all weekend and I needed immediate attention. The service team was quick to get me in and out and I did not even have an appointment. I could not be happier with the level of service Gearhart Team provides. I would recommend any one looking for a great place to shop to buy here.

v4qbv0

7 de ago. de 2013

Excellent customer service all around was a pleasure doing business here. Will definitely recommend to family and friends. Thank you ! I love my new car!!!

JDUllman

31 de jul. de 2013

An excellent experience. Andrew Garcia was my initial and principal contact, but the whole team pitched in to find and sell me the car I wanted at a very fair price. No games, no gimmicks, no saying one thing and then doing another. No pressure, no sweat. Just straight dealing from the outset. I had been searching for a new Camaro; Andy was the first -- and, as it turned out, only -- person of the many dealers I contacted to get back to me not just with an invitation to "come in," but who actually found what I wanted, and gave me the MSRP and an offer over the phone. How refreshing. Looking forward to a good relationship with this dealer.

Mr. Met

28 de jul. de 2013

Needed service on my daughters week old Chevy Cobalt. Someone busted the passenger side mirror in a shoppers parking lot. My consultant got the car in immediately and senior mechanic Paul took it from there. They are the best in the business.

Eliana G

25 de jul. de 2013

I love the car (Traverse) and Dennis did a great job selling not only the car but the service provided by your dealership and how it's a family business. Once in love with the car I could have gone to another dealer closer to us to get the car but we liked the service we got from Dennis and the rest of the team during our first visit. Great job!

punjabimo

12 de jul. de 2013

The word Great doesnt even do justice for this dealeship.There are the BEST!! They are very friendly and Tim in finance did everything he could to help me out after being screwed over by Paramus Chevy. Andy Garcia is a great salesman who helped me thoughout the whole process. His works with the client to get them the best possible deal. He just doesnt sell a car and then forgets about you. He has some great follow up skills. Very pleased with him and his work ethic. Theres a great bunch of people working at Gearhart and i would reccomend everyone buy from them. Once agian thanks for the 2013 Cruze.

Chevy Cruzen'

3 de jul. de 2013

When I first started bringing my car to Gearhart for service it wasn't a very pleasant experience. After my last visit what a difference. The service team was very friendly and helpful. They treated me like they valued my business. I am now a happy customer of Gearhart and hope to continue to be. Looking forward to my next service appointment. Thanks to everyone a Gearhart Chevy service department for a wonderful experience.

Peter S.

28 de jun. de 2013

Great job! Work was done correctly and in the cost and time allotment.

Basilio

18 de jun. de 2013

I had a great experience from start to finish. I loved the service, attention and hassle free experience; I would recommend anyone looking for a great buying experience to go to Gearhart. Brian Tota did an excellent Job.

Anne Marie

6 de jun. de 2013

Extremely polite, prompt, accurate and thorough. I have total confidence with the service received by Gearhart Chevrolet.

Steel man

6 de jun. de 2013

I was very happy with my service.i purchase a new camaro and I traded in my old sports car. They were very friendly and made the process easy.

Dennis aka "Mr. Met"

6 de jun. de 2013

As always assistant manager Bernie Feron always come thru when I need him. Type A senior mechanic Paul got my 12 year old Venture van air conditioning running again. Thanks to both for an outstanding effort. They have serviced our family vehicles since 1985.

johnnypc90

4 de jun. de 2013

First time buying a used car, found Gearhart Chevy online and they had the perfect one. Travelled 90 miles down to New Jersey and it was worth every mile. Brian and Tom were very helpful, in a week I drove it off the lot, very pleasant experience.

Angela

30 de may. de 2013

Gary in service always treat me with respect and makes sure my concerns are addressed. He is a pleasure to deal with.

judaline8

29 de may. de 2013

Took me 8 months to decide I was finally going to get my Suburban, was glad to deal with Gearhart and Gary. Went in on a Saturday, had my new vehicle Thursday. Was great to deal with them.... will highly recommend.

nick2013

28 de may. de 2013

When I was looking for a new vehicle, I called and made an appointment with Walter whom I had bought cars from before. I've been doing business with Gearhart since 2001 in new cars and service. I explained what I needed and he listened to what my needs were. That's what I like about Walter, he listens and reacts to the customer's needs. I chose a new Equinox, we worked out the trade in values and the selling price and I am the proud owner of a new Equinox. Nick

Sk3llz

24 de may. de 2013

Short and simple this dealership is the best helped me from beginning to end with no problems. Usually the salesperson sells you the car and then the finance is where they kill you but not here from sales to finance it was a great experience all the way. Can say it was the best dealership i've been to personally

Nicolem4

20 de may. de 2013

I went to gearhart to look at a used equinox which unfortunately was sold before I got there. Brian was more than attentive and listened to what i wanted in a vehicle and helped me in chosing the perfect one. I am more than pleased with my new equinox 1lt.

cfunz

16 de may. de 2013

Our salesman Doug listened to what we needed in a car and was never pushy. We were given a test drive and found our vehicle. Overall, a great experience at Gearhart.

Msiri2010ss

15 de may. de 2013

Andrew Garcia is one of the best salesman to deal with. He answer all my questions about vehicle .his knowledge was vast and led me in the correct direction .Just a great guy period.

Malibu lover from way back.

15 de may. de 2013

The staff are friendly, anxious to help and very professional

Interlux

14 de may. de 2013

After a long winter in NJ my Camaro needed a new windshield due to a rock cracking it. Andrew Garcia was able to assist me in ordering a new one and having it installed during my leisure. I dropped the car off in the evening and picked it up the next day. The car was taken care of and parked safely. The windshield was installed without any evidence it was ever taken off. They even managed to save my inspection sticker!All was done quickly and efficiently without any concerns. I will go back to Gearhart - even though I did not purchase my Camaro there. My next purchase will be through Andrew.

David

14 de may. de 2013

After a long winter in NJ my Camaro needed a new windshield due to a rock cracking it. Andrew Garcia was able to assist me in ordering a new one and having it installed during my leisure. I dropped the car off in the evening and picked it up the next day. The car was taken care of and parked safely. The windshield was installed without any evidence it was ever taken off. They even managed to save my inspection sticker! All was done quickly and efficiently without any concerns. I will go back to Gearhart - even though I did not purchase my Camaro there. My next purchase will be through Andrew. The facility recently had a facelift and looks great as well.

BLU REY

14 de may. de 2013

Looked High and low for a 2013 Camaro Blu Rey Metallic 2SS/RS Manual 6 speed, Sunroof, Dual mode exhaust, Silver Rally Stripes, after working with 4 other dealers, for 2 months, with no luck Andy found the car in 2 days and and gave me a great deal, well worth the drive from Baltimore

InfernoKK

14 de may. de 2013

Great helpful and friendly staff. The whole buying process was smooth. Great followup and phone response.

David B.

13 de may. de 2013

I recently purchased a 2012 Chevrolet Silverado from Gearhart Chevrolet. The entire purchase experience went very well. I was very happy with all of the staff at Gearhart with whom I dealt with. I also recently brought the Silverado in for routine service, and was very pleased with the entire process yet again! They are doing a great job at Gearhart Chevrolet and would absolutely recommend them to my friends. I also really like all of the improvements that they have made to their building!

camarorwc

8 de may. de 2013

I had a Monte Carlo 2001 for 10 years, the longest I have ever had a car in my life. I loved her but she was tired and it was time for me to get something new. The Monte is no longer available so I just had to get the Camaro! I wanted a Camaro since I was 17 years old, the time had come in my life when it was time to do something for myself and buying the car I wanted was going to be it! I called around to several dealers to asked about the different sytles and types to do my research just a little further before I decided where I was going to purchase. Gearheart was the nicest on the phone answering my questions and had helped me once when my Monte need repair, they were so kind. I decided that because of the kindness they showed and the conversation that I had on the phone this is where I was going to buy. Which I did and could not be happier, it's like I am part of a Chevy family. Dennis Burns was amazing to work with for my purchase and since then I have met and worked with Andrew Garcia, he goes above and beyond to make the Chevy experience amazing for everyone that he comes in contact with. A true professional! He as helped me through some things I could not figure out on my own, and everything he has suggested has been great! He's the best! Such a wonderful person to work with, a true asset to the Gearheart family, I haven't met anyone there that I would have a negative thing to say about. Every experience so far has been wonderful. I have recommended your dealership and would continue to do so!

2003 Avalanche Owner

8 de may. de 2013

Service department was incredible. The entire staff was outstanding.

captjacks99

7 de may. de 2013

In 2009 my wife and I had a Chevy Uplander that was comming off a lease and we went to Gearhart and found Walter there . It was nice to meet a really nice person that Walt is and he took care of our lease and helped us to purchase a Traverse. We ,my wife and I, fell in love with the Traverse and found it to be a smooth riding and just a great car. In 2011 I lost my wife and I now had a Traverse and a 2006 Dodge Dakota. Finally I decided to go to one vehicle. I called Walt up and he took my two vehicles in and showed me a very well equipped Silverado in a color I liked . It really did not take long to talk me into the truck so now I have a new truck and if someone needs a great salesman,call Gearhart and ask for Walt

izachsteven

7 de may. de 2013

Andy is great, when there's a problem with your car he gets it check it out and explains everything to you do it can be understood. Repairs are done right and at a fair price, everyone is super friendly. I wouldn't go anywhere else!

G4M3OVR

7 de may. de 2013

I contacted Andrew to schedule service and purchase a rim and tire warranty for my Camaro, which was purchased at another dealership. He was an absolute pleasure to work with. He was personable, courteous and helped me get a great deal on the warranty. When exchanging phone calls prior to my purchase, he responded promptly to every call, question and concern I had. The service appointment was scheduled the same day I spoke with him, was completed quickly and I was totally satisfied with the service performed. I will absolutely be returning to Gearhart Chevrolet for my vehicle maintenance and future vehicle purchases.

pbagarozza

4 de may. de 2013

Friendly and helpful sales people, excellent service, and the highest quality of work every time. This is the second vehicle I have purchased at Gearhart, and I will keep coming back.

Kunorulz

29 de abr. de 2013

Outstanding customer service and David Rose was extremely pleasant and helpful in helping us choose our new car. We love it and look forward to returning to David for our future car purchases. If you are looking for a new car, David is the person to see!

kaushu400

25 de abr. de 2013

Excellent customer service, great price, great followup service. Fast delivery, flexible and accurate delivery. Friendly staff, great internet/ email support. Prompt response to email inquiries.

stin1

17 de abr. de 2013

My son has had some issues with his 2007 Impala ss since we bought the car back in september of 2012 but the service department has gone above and beyond what most dealerships would have done and the issues were due to some part failures and they have warrantied everything Mary Keller and as well as other service advisors there at gearhart are by far excellant plus the dealership has just had a makeover looks great and being its nicer weather hotdogs and hambers coming on saturday 11:30am stop by get a hamber hotdog xx out the new and used cars once you buy one your part of the family and get free car wash for life...Cannot beat this dealership the best in morris county..

rogerlkauffman

17 de abr. de 2013

Gary Eggers went out of his way to help us find the car we wanted and get it for us. Gary spent the time necessary to do the job right. John Sauter helped get us a price that was close enough to competitive offers that with Gary's great customer attitude we were willing to pay a little more to Gearhart and be satisfied.

clarkedavis

9 de abr. de 2013

I wanted a stress-free experience because my wife dislikes pushy salespeople. I let Damon know that and he asssured me that it would be excellent, and it was. The car itself is wonderful, and Andy and Walt were super friendly. This place has a great vibe going on, and I highly recommend it as a purchase destination. Walt is a true professional and handled every detail perfectly with a comprehensive explanation of how everything worked. The business office was run efficiently and with no harsh sales techniques. Five stars, all across the board.

Gearhart Fan

4 de abr. de 2013

It was a great experience from start to finish! The entire service department is courteous and professional!

Arclight

27 de mar. de 2013

Absolutely fantastic experience. True professionals with NO nonsense.I strongly recommend Gearhart Chevrolet. The staff, the facility and their ability to make an automobile transaction with integrity without the typical unethical games is rare among the majority of large dealerships in this area.

DoverBoy

21 de mar. de 2013

Each person I was in contact with at your dealership was uniformly professional, congeniel, and accomodating. Walt was perfect in every way I could imagine regarding performing his duties as salesperson/consultant. Damon and the Internet Department were right there when first contacted. Tim was efficient and friendly. All around excellent experience.

Keithcsr58

19 de mar. de 2013

Overall experience was great until I sat with the finance person. He tried way too hard to get me to purchase the extended warranties. Which I insisted I did not want and DID not purchase. The two sales persons, Andrew and David were very friendly and upfront. My only other issue was that my salesperson was at times busy doing other things while trying to serve me. Can't do two things at the same time.

ldvstuffer

9 de mar. de 2013

Online communication was great. My experience at dealership with Gary Eggers was great as usual. He was very helpful and knowledgable with the cars available. I have purchased with him previously.

GBasc

7 de mar. de 2013

I was completely satisfied as always with the service department and the quick timely work done on my vehicle. The friendliness of the Gearhart staff is always consistent as is the comfort and cleanliness of the dealership and waiting area. It is always a pleasant and positive experience at this facility each and every time i have been there.

Pmatullo

7 de mar. de 2013

Great buying experience. Great staff. They make the whole process easy and stress free. I have purchased two vehicles within the last two months and it was mainly because of Dennis Burns. He made my first visit and purchase so good that it was a no-brainier to return for my second.

gmtruck2

6 de mar. de 2013

I arrived at Gearhart on a rainy Saturday afternoon and had the good fortune to meet Dennis Burns. He took the stress out of buying my new Silverado. I took a test drive, and Dennis answered all my questions. We sat down and settled on a fair price to get the deal done. No pressure. As simple as it could be (just a lot of papers to sign with a trade-in!). He took the time to give me a full orientation of my new truck when I picked it up. Thanks Dennis, I love my new truck!I highly recommend Dennis Burns at Gearhart Chevrolet.

tank7723

6 de mar. de 2013

Extremely bad experience with this dealership! Was told that deal was done and they had me come down to pick up car and when I got there they went on to say that they needed more information and could not make the deal final. Mind you I live a half hour away this is was a great inconvenience and the salesperson could care less. They will not negotiate at all and are very unprofessional.

prettyseashells

26 de feb. de 2013

Gearhart Chevrolet was recommended by a friend for it's overall exceptional customer service and integrity. I had communicated with a multitude of Chevy dealers across several counties before deciding on purchasing a 2013 Chevy Cruze at Gearhart. It simply "felt right". Andrew and Tracy set the groundwork via email communication and were prompt in responding to my plethora of questions. Lou Bravo, my salesperson, was courteous and helpful, despite the fact I arrived at the dealership after 5pm on a Saturday unaware the dealership closed at 6pm. Our meeting lasted after closing hours. Lou's professionalism, as well as General Manager, John Sautter's, remained friendly and welcoming. I feel they were accommodating and fair on several levels during the purchase process, and am comfortable recommending Gearhart to friends and family for their future vehicle purchase needs.

greeny133

26 de feb. de 2013

My Lease was up on m y 2010 Chevy Traverse and I was looking to Lease an Equinox because I was no longer able to afford the Traverse payments. Dave was able to Lease me a new Traverse in the price range I could afford. He was very accommodating to my needs and provided excellent customer service.

thmac

15 de feb. de 2013

to start off with i would like to tell you that i bought my first car at gearhart checrolet in 1971..since then i have bought or leasedchevy station wagons. impalas. chevelle,and my last 5 cars have been malibus..so iam part of the chevrolet and gearhart family[ minus my mistake in the mid 80s i tried another manufactor] wont tell you who but iam back with chevy and gearhart] my latest malibu 2011 was in for service on february 6.,2013,,had problem with check engine light and the air check valve was stuck..made a call to the service dept that morning,,was told to bring in the car that afternoon and they would take a look and see what the problem was..i brought the car in that afternoon,,the service deptment told me they had to order the part and it would be in the next day..they gave me a rental car that afternoonthey also called me the following day and told me they replaced the part but it was not up to gearharts standard and they would like to keep the car another day to check out the problem..and asked me in it was a inconviance to me if i kept the rental car another day..i told them that would be ok with me..the next day as promised bernie fearon called and told me everything was checked out and my car was ready to pickup.i went to gearhart that afternoon with the idea that i would have to pay for something but i was told all repairs where covered including the car rental,,i do have a exsteded warranty but i was prepared to pay..in this day and age when the slogan ' buyer beware' is used a lot , it was so good to work with people from gearhart,,who do care and do the right thing, i want to thank bernie fearon , mary keller, joe and gary in the service dept for all there help over the years and even though i dont no the names of the mechanics they all are top flight people.i just want to take this opertunity to thank all the people at gearhart for a job well done.. ihave been with the gearhart family since the 1970s and will countinue to do buisness with them in the future. i also would highly recommend them to my friends..once again i normally dont take the time to write reviews but.......i just want to say THANK YOU TO ALL GEARHART EMPLOYES.. and keep up the good workthomas mcdonald butler nj

stin1

7 de feb. de 2013

Got a 2007 Impala SS for my son back in september 2012 since then car has been great but had an issue with the power steering leaking called mary keller brought it right down ordered a part next day all set under warranty no issues Rob one of the mechanics took care of it. Currently in gearhart for oil leak needed oil pan gasket dropped oil pan and Andrew the mechanic found some pieces from the timing chain tensioner Mary Keller called me said they needed more time would you need a loaner car came down at 2:30 got keys to loaner and down the road i go..The gearhart team are great most of them have been there a long time and the owner Judy Tilton and her sons Kenny, Steven, always insure their clients are happy....So if you ever in need of service on your car be sure to give gearhart a call....Thank You :)

NewChevyOwner2013

6 de feb. de 2013

The Staff at Gearhart Chevrolet made the painstaking task of buying a new car stress free. After deciding we were going to purchase a Chevy Traverse I primarily dealt with John over the phone. He did a great job locating the vehicle that we wanted. After agreeing on a price I finally traveled (approx. 30 miles) to Gearhart for the one and only time during the whole process. Dennis did an excellent job detailing and explaining everything I needed to know about the Traverse, Marc made the paperwork a breeze and I was driving home in a new 2013 Chevy Traverse after a minimal stay at the dealership. I am glad I chose Gearhart over other Chevrolet dealers.

VinMehnert

1 de feb. de 2013

Brian provided all the information that I needed and made the sale easy to handle. I had previously leased a Malibu from Brian as well. I would thoroughly recommend.

DMNewman

30 de ene. de 2013

My 68 Impala SS ws sold to me by Harold Schumacher. My 74 Camaro was sold to me by Ken Schumacher as was the 76 Caprice Wagon as was the 97 Trail blazer. Beginning to see a pattern? Judy and husband Stev have been life long friends. Both the Schumacher and Tilton families are a great part of my life. Good people , good friends.Dennis

williemae88

30 de ene. de 2013

I had a very pleasant experience from the moment I spoke to Walter on the telephone, until I drove my new truck off of the dealer lot. Everyone, including the owner, Mrs. Schumacher-Tilton, were extremely attentive and honest throughout my car buying experience. The General Sales Manager John also helped me get a fantastic interest rate on for my truck and I couldn't be happier. It's not really common to experience true professionalism, honesty and integrity in the car sales business, but I'm happy to say that I did experience it at Gearheart. I hope God blesses all the Gearheart and Schumacher Chevrolet families with more than they could ever dream and hope for in sales and new customer business. Keep up the great work. Truly, Robin

alaydi

29 de ene. de 2013

Andrew, Tom, Damon, and Marc were professional, extremely helpful, and did everything possible to close this deal. I really like Andrews follow up, Tom's patience, and Damon's courtesy. This was a complex sale process because of the pre-negotiated deal through USAA, but everyone at this dealership did a great job to get me what I wanted and I was very pleased with the outcome. You guys Rock!

Robbsabino

29 de ene. de 2013

All around excellent to deal with, very professional. A pleasure to talk with,thank you all for your help, Robert SABINO 2010 Chevy camaro l

Beeboopc

27 de ene. de 2013

I purchased a vehicle from Gearhart in the past. I was very pleased with Gary's honesty. I was ready to downsize from a SUV to a car and Gary made it very easy to decide. He helped me in the past so that is why I came back to Gearhart Chevrolet.

mcaumi01

26 de ene. de 2013

I recently purchased my second vehicle from Gearhart and as far as I am concerned it is the only dealership that I will make future purchases from. The sales staff is friendly and professional. The service department always goes the Extra Mile. Everyone at Gearhart makes the experience a positive one and I would highly recommend that anyone looking to purchase a vehicle to make Gearhart their number 1 choice.

Ahudak

25 de ene. de 2013

All the sales people were very friendly and nice. They gave me no pressure and I got a great deal!! This is a wonderful dealership and I would come back again!!

HML

21 de ene. de 2013

At about 40,000 miles my 2009 Chevy Silverado's transmission went. Luckily it was under warranty so I brought it back to Gearhart Chevy. I informed Gary in the service department that I would need a rental TRUCK as that is what I use for work. Instead, I got a car, a Chevy Cruze. He told me they could not get me a truck. I did however get a GMC Canyon a week or so later since I was so persistent about it with phone calls...still not a full size truck, but whatever. I called a few times checking up on my truck's progress. I was told many times "oh it should be done by this day" but never was. I waited 2 weeks for my truck to get repaired. I did not get a phone call back to say my truck was finished, I called Gary and he just said "Oh yeah, it's all ready". I told Gary I would be there around 3pm and when I showed up I had to wait almost an hour to be written up and on my way. I do have to say that I also got an oil change at this same time which I inquired if it would be free since I waited so long, Gary did make that happen, that was probably the only positive from my experience...but I still had to ask for it as that was not offered to me. After having the truck back for over a week, the transmission is now leaking all over my driveway. I just called Gary today to let him know of this and he told me to bring it right in. I told him that I will no longer be bringing my truck back to Gearhart Chevrolet for repairs since they obviously do not know how to transmission work and who knows what else would go wrong. Overall, terrible experience...I really wish I never bought this truck from Gearhart Chevrolet. I guess live and learn.

Skylark67

18 de ene. de 2013

Doug Belfondo was a pleasure to work with. He was friendly, helpful and made me feel like "one of the guys".He did not force anything on me. If I showed no interest in a particular option, he did not brow beat me into submission. It's been 10 years since I purchased a new vehicle and I was pleased with the expediency of the entire team. It was quick and painless and an overall nice experience. I love the Volt, I charge at home and at work, so no more hemorrhaging of money being waisted on gas.Kind regards,-LC

bokes99

10 de ene. de 2013

Hi, the only minor issue, was that I had some heated seats installed after delivery. When I picked the car up after the heated seats were installed, I noticed that there were shavings left on the floor under both the driver and front passenger's seats. I guess no one vaccuumed up the shavings after the heated seats were put in.

gearhart34

3 de ene. de 2013

Although I had purchased a used Jaguar from Gearhart in 1964, I had no need to buy a new vehicle from them since then as my travels never brought me past their door. Since my current car expired on Christmas morning I was literally pushed into a position of buying a replacement. Looking on the web I had a number of quotes come into my mailbox and it was Andy Garcia who persevered and convinced me to come to Gearhart. Once I arrived it was Walter Schwarz and Damon Velasquez who took over the paperwork and delivery process. Both gentlemen were a pleasure to deal with and made the entire process very easy for me. This I might add was performed as furniture was being removed from the facility in preparation for the new building construction. My Equinox in fact was the last vehicle to be delivered from the old building. Coming from a Beemer to a Chevy gave me pause, but I am delighted with my new high tech Chevy and would recommend Gearhart to anyone.

ttatem

30 de dic. de 2012

Our family is expanding and we needed a car with a third row seat. Even though we still had 6 months on our current Chevy lease they were able to come up with a buy back of our current lease and put us in a larger SUV with payments in the same price range. The fact that they worked with us goes a long way and Gary was a pleasure to work with again. We'll be back in 3 years for a new Chevy again.

johnd5

30 de dic. de 2012

My wife and I were first time customers to Gearhart Chevrolet and we could tell right away the difference between other dealers. Brian was very friendly and had great knowledge about the vehicle we wanted to purchase. Marc went over all the documents that needed to be reviewed in detail and what financing made sense for us. I would definitely recommend to anyone purchasing a vehicle to pay Gearhart Chevrolet a visit. Thanks,John

david.bott.18

28 de dic. de 2012

I started out just simply looking at the preowned Silverados that Gearhart had to offer on their website. I put in a request for information and was contacted right away via email by Mrs. Tracy O'Neill. I wasn't certain that the right deal could be done for me. Mrs. O'Neill was able to convince in a total non pressure way to come to the dealership to see what they could do for me. Mrs. O'Neill told me when I asked that Mr. Gary Eggers was still with Gearhart. I had purchased a couple of Chevrolet vehicles from Mr. Eggers at Gearhart in the past. I was naturally happy to know that Mr. Eggers was still with Gearhart. Anytime I walk into the showroom at Gearhart Chevrolet, everyone that works there is always very friendly and always willing to try to help with a question that I might have, or to put me in contact with Mr. Eggers. I needed to have some important stickers removed from the truck that I was trading in, and was very pleased with the effort that was made by the employees of Gearhart to keep those stickers in tact as much as possible! I really believe that everyone that was involved with my purchase of the 2012 Silverado, did the absolute best that they could to make the sale happen in a way that made me happy and satisfied with the purchase. I would certainly recommend anyone that I know who would be considering the purchase of a Chevrolet to go to Gearhart!

Briangrogan

28 de dic. de 2012

Having two little kids and another one on the way, it was time for a new vehicle. I researched new cars for at least a month and decided on a brand new Chevy Tahoe. I visited a few dealerships in my area and didn't like them at all. One salesman acted as if I was bothering him. Then I received a call from Andy Garcia who was very friendly and helpful. I told him what I needed in my Tahoe and he said "No problem". Later that day I packed up the family and visited Gearhart Chevy. We were met at the door by Lou Bravo. He was a pleasure to work with. Within an hour he found us the truck we wanted. Lou really made the car buying experience easy and simple. The following day I had to sign some paperwork with Marc Weber. It took 15 min. I now owned a Chevy Tahoe. Gearhart is by no means close to my house, but thanks to the professional service provided by Lou, Marc, and Andy, they will be the dealership who services my vehicle and gets my future business.

kjandmharper

28 de dic. de 2012

Didn't get to meet Andy face to face but he got us in the door. Loved the no pressure attitudes. Walter was a pleasure to work with. Again no pressure. We explained our needs and he showed us our options. We got exactly what we wanted. 2013 Silverado Lt and we love it. Price was right and payment plan was right where we needed it to be. Thank you Walter and the Gearhart Team for a great car buying experience. PS: Already passed your info on to some prospective buyer without hesitation.

mayo1415

28 de dic. de 2012

I went in, got what i wanted and got out! It was the best buying experience I ever had. i would recommend this dealership to everyone.

volta

28 de dic. de 2012

Smooth buying experience. They worked with me over the phone and guided me through the paperwork. Knowledgeable about the vehicle. Fair price for a high-mileage trade in. Love the new car.

tksmock

28 de dic. de 2012

My family was in need of a good deal on a new car. We had very specific needs in terms of both model and price. The staff at Gearhart, particularly Walter Schwarz and John Sautter worked with us to make it happen. We could not be happier with our new car. This is the third time we have purchased a vehicle from Gearhart, and every time the experience gets better. It has been great working with them.

traverse_buyer

2 de dic. de 2012

The team at Gearhart worked together seamlessly to provide a great experience in an extremely time-sensitive situation. From the initial internet enquiry with Andy, to the on-site visits with Dave, to the final paperwork with Damon, everything went extremely smoothly and I felt like I was a valued customer. I have no hesitation in recommending Gearhart to any prospective customers.

Jmmapes

30 de nov. de 2012

My experience with everyone at the dealership has been great. They're were fair and to the point on the whole transaction. The trade in value for my vehicle could have been better , but we still made the deal happen..

app1dmk

28 de nov. de 2012

Love everyone at Gearhart. They are professional and courteous!! Would do business with them and recommend them to others! John Sautter went above and beyond to provide me the best service possible.

LORRI14

15 de nov. de 2012

I would definitely recommend Gearhart to my family and friends based on this car purchase. Everyone I dealt will was very friendly and knowledgeable. I am very happy with my new car. I will be sure to return when I am ready to buy again. Thanks everyone for a positive experience.

Jon Lorenzo

14 de nov. de 2012

This dealership is amazing ! I just bought my brand new Camaro fully loaded with everything that I asked for. I wasn't sure exactly what I wanted at first, but after speaking to Andy, I decided on what that precisely was given my budget and he searched tirelessly to find what I wanted, even though it was far, far away. Any questions I had about virtually anything he answered regardless of the time of day and that really helped me get what I want and a lot faster at that. Lou also was extremely helpful and pleasant to deal with, while helping me to get my car become more and more of a reality. Lastly, the business manager Marc made the paperwork at the end as painless and short as it could be, efficiently getting everything together, explaining everything to me so that I understand and allowing me to drive home in a brand new Camaro. Thank you, Gearhart Chevrolet.

ScottL66

13 de nov. de 2012

Brian and Mark were both great. Brian helped me get my vin # and Ally Financials info. and Mark explained to me the exact steps needed to get my Sonic as soon as possible. Both are great people.

tzroberts

10 de nov. de 2012

Walter seemed to be a great and honest guy. Andy was very quick and responsive to my requests. I know I received a fair deal, but I will always wonder if it could have been a better deal.

Addicted Jeans Store & Mary's

4 de nov. de 2012

We had been looking for a Chevy Malibu with low mileage at quite a few dealerships in the Central/Northern Jersey area. Our first stop in at Gearheart resulted in finding the car we bought the same day! Was it a Malibu, no, but a Chevy Cruze, which we learned from our salesman, Doug Belfondo, was a smarter buy because, though similar to a Malibu, it had a more updated design and a sportier feel. No other dealership educated us on the Cruze. There was very low pressure and we were given as much time and space as we needed to make our own decision. They were very easy to work with on the price, negotiations took very liitle time. We felt they were very accomodating. We would definitely recommend Gearhart Chevrolet.

kanee2

1 de nov. de 2012

It was a friendly dealership there wasn't any pushiness to how they sold a car and were very helpful. If I had a friend that was looking for a new car I would definitely tell them to check out Gearhart Chevrolet

Roy Naturman

22 de oct. de 2012

Very friendly with good information and no pressure. Excellent experience. I would recommend the dealership to others. My experience with other dealerships has been poor in comparison.

glg8292

20 de oct. de 2012

Overall my experience at Gearhart was very good. My salesperson Lou Bravo was very good and never pressured me in making my purchase of a Chevy Cruze. Everyone I met was pleasant, nice and very cordial. It was a pleasure not a hassle buying a car from Gearheart Chevrolet.

jsnieck

18 de oct. de 2012

All three I spoke with John Damon & Dave all were up front & answered all my guestions & at the end there no surprizes this is my 2nd vehicle I have purchased here & will recomend to all my family & friends . Also the service here is great I have always dealt with Bernie & he is very good & up front & fair . Dave did all he could when I was ready to purchase my Traverse & found what I was looking for .Thank You AllJohn Nieck

skwasnik

17 de oct. de 2012

I would come back because of the friendlyness of the Tracy and Dave, They treated me and my wife with respect that is very important to me.

patd210

15 de oct. de 2012

I gave rating so people will know how good gearhart chevrolet is.this is the second car I have bought from gearhart chevrolet both were great

Nvfalcon

7 de oct. de 2012

Mr. Eggers provided very professional service. He offered good price and in very simple and short form provided very explainatory review of different trucks models. Help me pick the truck with right trim and with options what I needed. Mr. Eggers delivered truck on time exactly as he promised. I have also same level of experience with my trade in truck, sorry I did not recall name of person who handle this part. Delivery manager also help me a lot to pick the correct level of additional insurance and very fast completed documentation work. I had very pleasant experience with entire transaction

jefflong

3 de oct. de 2012

Buying a new vehicle was a smooth transaction with wonderful honest people. We have purchased several vehicles from this dealership in the past it always has been a good experience. Gary has been our sales associate for every purchase and he is great.

EClark

23 de sep. de 2012

Great response on all calls, follow-up and easy quick sale. Upon arrival after almost 2hr drive to get there sales rep was short and not as interested as he knew he had a sale. Disappointed that we weren't even given a 1/4 of tank when they knew we had a 2 hr drive back home!

britanak

23 de sep. de 2012

Brian was very attentive to my questions and concerns. He quickly returned my phone calls and obtained the information that I requested about the vehicle I purchased.

tzweig

18 de sep. de 2012

I came in for an oil change and left with a car ... I was given very good advise from Gary in the service dept as to why i should trade my 07 impala LT for an 07 impala LTZ,,and if it were not for Walter I would have left the dealer ship with the car I was having serviced instead of the new one,And I am a repeat customer I bought my first Impala from Walter 3 yrs ago. And every time i see Walter he goes out of his way to say hello even when i see him outside of the dealership on his day off. And as far as service goI aways get a warm welcome. When i was out of work Gary worked with me to make sure my car was serviced as needed and advise on what could wait. OVerall best Dealer that I have ever used.

Christine & Craig

15 de sep. de 2012

I went to Gearhart Chevrolet because I saw on the Chevy site that they had the car in stock that I wanted. My husband and I were greeted by Walter Schwarz, and immediately felt at home. We had been to non-Chevy dealerships that week for test drives of competitors cars, but none gave us the confidence that Gearhart and Walter did. When Walter pulled the car to the window, I knew that I'd be making a purchase. Walter facilitated the entire transaction, always with a smile and making me feel appreciated. Marc Weber was my business manager, and handled the financial end with great professionalism and without pressure. After our experience, my husband is now thinking about getting a car from Gearhart - we will definitely be back!

ivstealth

12 de sep. de 2012

Doug provided a excellent deal. Although the finance manager wasn't as nice and fair. Doug made sure the deal we got was the best.

voltman

12 de sep. de 2012

Gearhart Chevy got a great price and were willing to answer all my questions and make me feel comfortable with my purchase. They seemed to really care about my business and interests.

bklynroad

11 de sep. de 2012

Had a issue that was resolved by Bernie Fearon & his technician, Joe. They went above & beyond to get the issue resolved to my satisfaction. I can not say enough to complement the excellent service and the value added experience that they teamed up to create the ultimate customer service experience.

nellieacarr

10 de sep. de 2012

Great experience from the switchboard girl to the final purchase. After a bad experience with another dealer this was a much welcome change. Dennis Burns even came in while on vacation to deliver another car and sell me the one I bought. Love the lifetime free car wash and each and every person I spoke to was very helpful and genuinely nice. Will sing your phrases to all. You had to search for the car I wanted and you kept me appraised all the while. Gary Tursi called and let me know the satus as the search went on. Marc Weber with knee wrapped up in ice after knee surgury was awesome in explaining the whole process and a game player with coming to work shortly after surgury. Bob Juliano showed me around and introduced me to all the various people I may need in the future which was very helpful. Even met your owner, Judy who stopped to chat while I was buying the car. Now where do you ever find that at another dealer.

frankie.spano.5

7 de sep. de 2012

Great experience from the second i walked in the door. Dennis did his best to find me a truck in my price range and he did. Great sales great service excellent warranty highly recommend this dealer!!

David Isabel

6 de sep. de 2012

I came to Gearhart Chevrolet to trade in my old SUV and buy a Tahoe. I test drove the hybrid and LTZ did not feel pressured to make a decision before I was ready to do so. The Gearhart team was transparent with the trade-in value, purchase price and financing so there were no suprises afterwards. I felt that I was treated fairly throughout the process. I would recommend this dealership to my friends and family.

tondazi

4 de sep. de 2012

My wife and I went into Gearhart with the purpose of finding an SUV of her liking as it was the gift I promised her for her 50th birthday instead of a lavish party which she did not want. David Rose and Damon Velasquez made the purchase an excellent one with their friendliness, good nature and professionalism. David worked dilligently to get all the features that my wife was hoping to get, ultimately finding exactly what she wanted, topping it off by putting a nice birthday bow on the hood of the beautiful 2012 Equinox when we arrived to pick it up. Damon was just as excellent, patiently explaining all our options and financial scenarios all with a warm sense of humor and professionalism. David and Damon did the Gearhart company well, I must say and I've already recommended them to friends and family members. It's great to see solid qualitative sales service with human beings working with human beings as opposed to other dealerships which seem to have a shop full of politicians. That being said, you can give our "vote" to David and Damon! We'll definitely be buying from you again in the future. You can count on it.

Howard Ensel

30 de ago. de 2012

I am 65 years old, and I have been dealing with Gearhart for at least 40 of those years. I have bought many cars and trucks over those years, and I have not had one problem or complaint about the people or the quality of service at Gearhart. I recommend this dealership to everybody.

ruthlong

29 de ago. de 2012

I have bought two cars from Gearhart and have had great experiences with them both. Walter Schwarz and Damon Velasquez were both very professional and knowledgable. They made the experience of buying a new car much more enjoyable and easy. I've also had my cars serviced at Gearhart and May Keller is the greatest. Thank you to you all!

garwood38

27 de ago. de 2012

Lou Bravo was very helpful and explained everything in appropriate detail. This included the differences in models and options. The same thing was done in the Financing Department - the various options were provided and explained. Very open - no pressure. My wife and I are repeat customers at Gearhart.With our prior vehicle ownership, our experience with the Service Department was very good though the years. I also like the free car wash, as it helps prolong vehicle life.

kcalabr306

23 de ago. de 2012

Gearhart is a great dealership, I have been buying my cars from them for 20 years. They are the best. Their service department is always very helpful.

burnsyfamily

23 de ago. de 2012

Everyone was very friendly and polite. We went to purchase a new vehicle within our price range and came out with just that. No pressure at all with anyone at the dealership, we definitely would recommend our family and friends to Gearhart in Denville, NJ.

Arthur Carlson

23 de ago. de 2012

This is the seventh car I have purchased from Gearhart Chevrolet. Except for the 87 Cavalier and 93 S10 (which I still own), I have purchased the other 5 cars from Gary Eggers. He is very helpful and very pleasant to work with. There are 3 main reasons I purchase from Gearhart: 1) Gary does not pressure you into buying a car, patiently explaining the options and letting the customer purchase what he actually needs, 2) the pricing is very competitive with other dealerships and 3) the service department fixes any problems the first time and stands behind their work. Damon was very helpful in handling the paperwork during closing and faxed requested information to my insurance company. Gary explained the intracacies in detail of the Malibu upon delivery and helped me set up OnStar. On the service side, I have delt with Bernie Fallon since an engine problem occurred with my 87 Cavalier and find him very helpful and pleasant to deal with. He goes out of his way to get information pertaining to my cars that I can't find elsewhere and explains service issues in detail. I highly recommend the 3 individuals listed in this review.

striper

21 de ago. de 2012

From the time I first walked in to Gearhart Chevy I was greeted well and they were always friendly. Walter Schwarz is the salesman I used and he was extremely pleasant and knowledgable regarding any questions I had. They always made me feel that my business was appreciated and went to great lengths to obtain a loan for me to purchase a new car. I know that with most dealerships, once they know you've had credit problems they become not interested in working with you. They were able to get me a new car loan at a rate where I did not feel that I was being taken adavantage of. In fact, it was actually quite reasonable considering my situation. Thanks to Marc Weber on that. They were able to locate exactly the car my wife wanted and delivered it in excellent condition. The car itself drives extremely well and we are very happy with it. Walter was an excellent salesman and is a great representative of the dealership. The first person you meet when you go into any business is the person who reflects on your total impression of the business, Walter did a great job.

cindyman10

20 de ago. de 2012

DO NOT go to this dealer! Their service department told us we needed a certain part and work on the car and we spent over $1000 getting the part and the labor, and we still had the same issues. They would not admit their mistake. TERRIBLE customer service. WILL NEVER USE THEM AGAIN. They are so nice when you're purchasing a car, then when you bring it in for service they tell you that you need work and parts that you don't even need. TERRIBLE, TERRIBLE, TERRIBLE.

sbyrnesdhs

15 de ago. de 2012

We are repeat customers, having purchased an Impala in 2008. David Rose was our sales associate with that transaction. His friendliness, professionalism, and drive to get us exactly what we requested in a car at a fair price impressed us. Four years with Gearhart's service has also been very satisfactory. Needed services and repairs are done right the first time, every time. So when we decided to replace our second car, Gearhart and David Rose in particular were the logical choice. Once again, we got the car we wanted at a good price and had a very pleasant experience with the dealership and its staff. We are now the happy owners of two Impalas.

oneliom

15 de ago. de 2012

Everyone was very helpful. I was treated with utmost attention and all communication was excellent. I would highly recommend Gearhart to anyone without reservation. Thanks to the sales person, Doug Belfondo, I am enjoying my brand new Sonic Sedan!

killian

9 de ago. de 2012

I would not hesitate to recommend Dennis Burns to friends and family looking to purchase a car. I did not initially intend on purchasing a Chevrolet but his knowledge and experience gained my trust that this would be a vehicle that I would love. Dennis was extremely kind and took his time to answer all my questions and concerns. I visited Gearhart many times while deciding on the car, and he never rushed me for a decision. In addition, he was available on his day off, having come into work for another customer. During that time, Dennis knew I was waiting for service and he made sure that I was not waiting unattended.When I picked up the Malibu, he again sat with me in the car to go over each and every component of the vehicle so I would be comfortable driving it. Dennis is definitely the reason I felt I was making the right decision in purchasing my car since I felt strongly about another brand.Dennis Burns is an asset to Gearhart, he is dedicated to making sure his customers are pleased with their relationship with this dealer. I would also like to compliment Marc Weber for his professionalism and courtesy during the financial aspect of my purchase.Tracy O'Neill helped guide me in the right direction when I first came to Gearhart and later in a subsequent phone call. Finally, it was a pleasure to speak with Judy Tilton who made sure all my needs were taken care off and with her knowledge of Chevrolet vehicles. She was always out on the floor, interacting with customers and salespeople to make sure everyone had what they needed.

Rchierkove

7 de ago. de 2012

My overall experience with Gearheart was amazing! I would recommend this dealership to anyone looking to purchase a Chevy. This car has been my dream since I was 17 years old Gearheart helped fulfill that dream plus make it a wonderful painless easy transaction. I truly felt that everyone there was excited about my purchase as much as I was. It was as if I had known Dennis and Tracy for long time. They could have been any nicer or more helpful. I look forward to a long working partnership with the entire Gearheart team. I love my Chevy Camaro!

Wyka78

4 de ago. de 2012

As a first time customer to Gearhart Chevy I could not have been more pleased with my experience. Dealing with Brian and Damon was a pleasure. They were honest, informative, and friendly. Brian was great to work with and he had my best interest at heart and as a result I walked away with a great car at a great price. I am pretty certain I'll be back to purchase more cars in the future. Thanks!Paul

alanjo21

4 de ago. de 2012

Have had cars serviced and bought 3 other cars from Gearhart. All have been very helpful. Bernie in service has been the best to work with and has always been able to answer our questions especially regarding car history.We just purchased a 2012 Equinox. Brian Tota was our salesperson. He got us through the process which was a bit involved. He was always pleasant and understanding.

mooseg06

4 de ago. de 2012

Very positive experience. Usually I view buying a new car the same as going to the dentist, stressful and uncomfortable. Dennis was very helpful and made an expensive purchase as painless as possible. Everyone was very friendly. I would use Gearhart again when buying a car.

ChriscB

3 de ago. de 2012

First, Gary was instrumental in turning me into a Chevy customer. When my Saturn Vue had a problem, he found the solution. And, he was honest and forthcoming about my options. After that, I always took my car there for service. When my son told me he wanted to buy me a new car (my Vue had over 160,000 miles on it), I immediately went to Gearhart. Dennis was very knowledgeable about the Chevy products and he was able to help me pick out the perfect car for my lifestyle and job requirements. He also helped me work out the details re: financing in a dollar amount that I could put into my limited budget. Most importantly, he was able to get me a Spark in the color I wanted -- titanium pink! Awesome!I have had my Spark for a week and LOVE it! It handles extremely well in bad weather, is easy to handle and I am averaging 37 mpg (which is incredible when you realize how much traffic I get caught in on a daily basis).Gearhart Chevy Rocks!

carlsalerno1

3 de ago. de 2012

HelloMy good friend Tony Candelmo bought a couple of cars from Gearhart and was extremely satisifed.Further, the best part of his experience was in dealing with salesman Walter Schwarz.An I have to say ditto. Walter made us very comfortable and the deal he gave us. Wow.!!Walter gave us his cell no, he explained everything regarding the new silverado and wow what a deal!!!!I've always wanted to do business with gearhart("lets do business with the local guy")Probably, I will never ever buy another car from any other dealer but gearhart and I want Walter as my permanent salesman.Thank youCarl Salerno201-913-5787(cell)

kjkane56

3 de ago. de 2012

I was sent to Walter by a client (liz Pavlik) who has bought multiple cars from him over many years. Since he was with another customer Bob started us out. Both men were very helpful and answered all questions. We purchased the car we test drove, and brought it home the same day. Marc dealt with the financing paperwork and again was very helpful and informative. This was the most comfortable car buying experience I have had in many years and I would return if needed.

RS94Camaro

27 de jul. de 2012

Took my 94 Camaro to the body shop not to long ago and I was very impressed with the work they did, I was highly recommended to this body shop by my insurance provider. I was also told upon arrival that this body shop does take all major insurance companies for my convience. The damage on my vehicle was pretty bad, I thought I would have to replace my hood, side panels, and front bumper but their work was So surprising that they were able to save most of the panels repair them and save me some money in the mean time! Wanted to thank the team at Gearhart for there great work and I would highly recommend them to anyone who needs work done on there vehicle!Thanks Again Gearhart Chevy!

Eilene1015

27 de jul. de 2012

Went to the dealership to buy a silverado truck..We traded in another truck and got a good price with the trade-in..The silverado was also a great price and i did feel like we were being taken advantage of..Would recommend this dealership to friends and family..Also a great perk is a free carwash for Life..

Meierhans

27 de jul. de 2012

My husband and I had some very bad experiences previously when buying a car. After I had a 2012 Malibu as a rental car I fell in love with the car. The car was exactly what I was looking for. It was comfortable, which is very important to me with a bad back, the driver seat is electrically adjustable, the car looks nice and solid, great mileage, has On Star and Sirius XM.So I asked around at my job if anybody can recommend a good Chevyu dealership because I needed to buy a car. 4 people had previously bought cars from Gearhardt and told me thats the dealership to go to. So still suspicious we went there on a Saturday around noon time to see if they have a car we liked. As soona as we approached the dealership Lou Bravo gretted us and asked if he could help us. We explained to him that we were looking for a slightly used car and it had to be a Malibu. He should us three different cars and we very fast picked our car. We did a test drive, and then it was on to the most threated part the paperwork and financing. So we went out to have something to eat and when we came back there was Mark already waiting for us with the approval. We were extremely suprised how fast it went and about the excellent rate he got us. Signing the paperwork was a fun hour. Lou was a very experienced and professional salesman and I would recommend him to anybody. However, Mark was the pleasure part of the whole experience. He is extremely knowledgable, professional but also fun to be with and get through a kind of boring hour - who wants to sign papers for an hour.A week after I bought the car I had a problem with the car - it was hestiating. They gave me an appointment fixd the problem for free and take care of some other small things, like the second remote was not working, the car manual was from the previous year, the car fax needed to be fixed. Everything was taken care of professionally and quickly. I was very pleased with the service.However, there is one thing which has nothing to do with the dealership but with Chevy. I was quite upset when the next morning I went into the car and found out that the passenger headlight was out. So my husband went and bought a headlight intending to change it this weekend. What a surprise to find out that we are talking about a major job to change a headlight. You actually have to take the bumper down and all kind of other stuff - a job that easily would cost about $300.00. With daylight running lights that it ridicolous. Why would you make a maintenance item so difficult to change. I have never seen something like that and I must say that did sour me on the car quite a bit. I still love to drive my Chevy but I feel sorry for my husband who has to spent 3 - 4 hours in the garage on the weekend to change one simple light bulb. Shame on you Chevy that you are trying to milk the customers like that.Just to reiterate, this of course is no reflection on the dealership which is excellent. We will go back to buy another car from them in the future - just research the car a bit more. I was not aware you have to check like changing a light bulb. Well one never stops learning.Thanks Lou and Mark - you won a new customer and restord our faith in car dealerships.

cls21

25 de jul. de 2012

Compared to my experiences at several other dealerships, my experience at Gearhart Chevrolet was outstanding. They were willing to work with me on price so that was manageable and they let me take the time I needed to feel comfortable with making such a large purchase. I worked/met with many different people at Gearhart and they were all very friendly, welcoming, and helpful. I appreciated their knowledge of their products and financial logistics that benefit the customer.

crlcooper

25 de jul. de 2012

Gary was very helpful, pleasant, knowledgeable, and professional. I would highly recommend him and Gearhart Chevrolet. I'm still driving my 14 year old Chevy Malibu.

geribasciano

24 de jul. de 2012

July, 2012To the Gearhart Group- My husband, Anthony and I were extremely satisfied with this overall experience from the first phone convo with Andy Garcia to the final paperwork with Marc Weber. Upon our first call to Gearhart i spoke with Mr. Garcia who was very friendly and eager to help and direct us through the very first steps of the process and recommend and direct us to the appropriate people. He also followed up with an e-mail and a phone call to us while we were in between solidifying the appropriate channels to begin the process. After having additional phone conversations with Ken and Judy Tilton, they quickly previewed one of their cars in their inventory for us based on our needs, financial budget and aesthetic taste, pulled it from their lot, had it cleaned up and waiting for us in the front of their dealership before we even got there. In addition, Mr. Burns showed us other vehicles as not to rule out other possible options while considering our purchase. We eventually decided on the pre-owned 2012 black LT Surburban that was initially considered for us...after out test drive and after seeing all the wonderful interior features we were sold!! The approval stage and trade process of our vehicle went very smoothly and since it was processed so efficiently and quickly we were able to wait at the dealership rather than go home and return, therefore allowing us to drive off the lot that afternoon with our new purchase. Mr.Ken Tilton who is energetic and very approachable, was also very pro-active and showed a genuine interest in our purchase, and although the showroom was bustling with many customers in which he also showed interest in, as well as being busy with other tasks, he still took time to ask us questions about our needs, gave us good and honest advice about how to go about the purchasing process and what would be in our best interest. He clearly shows a very personable and professional desire to be involved with ALL aspects of being a dealership owner/executive other than just sitting in an office. His presence on the showroom floor was humbling and appreciated. We could not of been happier with Mr. Dennis Burns and his area of expertise when it comes to knowing literally "everything" there is to know about the product he is selling and the time he took in sitting in our "new" car and describing everything that we needed to know in how to operate, maintain and run our vehicle. He is truly a walking- talking owners vehicle "Manual" when it comes to his quick-thinking knowledge of the "how to's" and the "why's" of the working parts of the product he is selling. We observed first hand that he not only knows this product inside and out, but he truly believes and stands behind the safety and name of this "American" made product!! Mr. Weber was also extremely helpful and works at lightning speed to make the final "paper work" process painless and completely understandable and he is clearly another professional aspect of the Gearhart establishment. Friendliness and personable employees are in obvious abundance at this business!After finalizing the purchase, another quick detailed wash of our car was made, a full tank of gas was given and FREE oil changes AND car washes for the life of the car...yes FREE... was reiterated to us again as a reminder by Ken and Judy Tilton. If that alone doesn't make someone want to purchase a vehicle here i don't know what is !! The family feeling one gets is very real and comforting and i say that even more so after being walked to our vehicle by the Tilton's as they were discussing their own grandchildren, children and the family vacations they all take in their very own Chevrolet vehicles that were also parked in the lot !!Our overall opinion is that this is a warm "family" friendly atmosphere and everyone does their part to ensure a smooth running, successful business. We feel very confident that THIS car will also last at least 10 years as did our last Chevy Suburban and give us the safe and comfortable experience we love... and when we are ready to replace this car you can bet we will be back here to make yet another purchase!! Very fondly,Anthony and Geri BascianoNetcong, NJ

ksiver

24 de jul. de 2012

Our salesman was professional in every aspect. He was knowledgeable about the features, worked with us on what options we wanted, found the color we wanted and he made us a good deal. We have been a repeat customer for many years.

shane0818

23 de jul. de 2012

Excellent experience. Selection of vehicles was excellent, the vehicle I purchased was just like new. Excellent shape and was ready to go. Dave and Marc did a great job with getting me into this vehicle and explained all parts of the financing process in detail. Again, excellent experience. Will recommend this dealer to everyone I know.

renagarrick

23 de jul. de 2012

Service from start to finish was a most pleasant experience (both times). Everyone was so friendly and helpful compared to other dealerships we've been to.

petesand

22 de jul. de 2012

I have worked with Gearhart and its related dealership Schumacher Chevy, several times. I have worked with Dennis Burns the last 2 or 3 times. As I am a repeat customer, Dennis & the team always work hard to give an excellent deal and great service, which is truly appreciated.Dennis also spends time after the purchase to demonstrate the features of the vehicle, and doesn't mind doing it a second time if necessary. His attentiveness to detail goes beyond the expected.

Phillipsc1

22 de jul. de 2012

I had an overall great experience. Dennis and the rest of the staff were very helpful in the purchase of my car. It was very easy to negotiate. Dennis ensured that I was everything was done correctly for me and I would definitely refer a friend to purchase with Dennis.

sal24

21 de jul. de 2012

Paul was very friendly and wasnt pushing a sale on me! I will recommend this dealership to my friends. I hope i have no problems in the future!

lenkuritsky

20 de jul. de 2012

I have been buying or leasing cars since 1978. I have never had such a pleasant experience as I had leasing my new Chevy at Gearhart. Dennis Burns was my salesman. He was professional and straightforward. In fact, all of the folks at Gearhart were friendly and accommodating and made the experience of car buying the way it should be.

guiastrennec

20 de jul. de 2012

I bought a certified car. The team was nice, honest and helpful, so far the car works great. I would recommend this dealership if you want to buy a Chevrolet.

gregcucc

20 de jul. de 2012

They were not pushy at all, but made it clear that it was their goal to meet my needs and objectives. Just good solid sales service, and providing ideas on solutions to meet my needs. Also, very friendly and easy to deal with.Thank you,Greg Cuccinello

mattmasterson

20 de jul. de 2012

Paul was extremely helpful in helping me find just the car I wanted and the sales process was quick and painless and more importantly Paul and the staff were very upfront with me about price. I would definitely do business with Paul and Gearhart again.

afalkner

20 de jul. de 2012

Service is always completed on time if not early and scheduling is very accommodating. I am very happy with this dealership and would reccommend to family and friends.

Mrubino

19 de jul. de 2012

This was the best car leasing experience ever! All my a questions on trade in and terms were resolved on email with no annoying follow up phone calls. We definitely want to do business with this team again. Maryann and alex Rubino

sseltz

10 de jul. de 2012

I found a used car on AutoTrader that my son wanted to buy so I contacted the dealership and spoke to David. Having bought over a dozen cars so far, I prefer an easy and painless process where either we can strike a fair price for both parties or walk away.David listened to me and said that if he couldn't meet my price he wouldn't waste my time. The price was met and I agreed to come in and pick up the car the following day.David greeted me with the car ready to do and paperwork to fill out. However, I'd not told him that I was using a bank draft check and the Business Manager explained that the dealership doesn't use them because of the float involved. At first I thought this was the finance scam, but told David and the Business Manager that if they could provide the same APR and terms or better, I'd close then.Funny thing is, the Business Manager came back with the same terms from the same bank but at .4 below what I had already been approved with.So, frictionless transaction at the price I wanted and with terms better than I walked in with.A Happy Customer

0ldgold

5 de jul. de 2012

Have had pickups both from Nissan & Toyota in the past. Nissan dealers will try to nogiate with you. Toyota dealers play hard ball with pricing. Test drove both the Nissan Frontier and the Toyota Tacoma & I test drove several times the Chevrolet Colorado and bought it with no regrets. The folks at Gearhart Chevrolet were great & did not try to close me on the spot as the Toyota folks did. I got a great price along with a great ride from the Gearhart Chevrolet folks and do not have any regrets

Sequinox

3 de jul. de 2012

Paul, Gary and the whole Gearhart staff were incredibly friendly and knowledge. They were not typical salesman and didn't try to force me to buy nor did they rush me into making a decision. The result is that I drove away with the car I wanted at the price I wanted. It was a great experience and I couldn't have asked for anything more. Thank you!

Stacey626

25 de jun. de 2012

Being our first time buying from gearhart Chevrolet, The experience we had with all of the sales reps was out of this world!! We are extremely happy buyers and we will recommend to anyone to come here and buy a vehicle. They were very professional with all aspects of looking for a new vehicle. We felt very comfortible with our sales representative Bob Baran. We look forward to coming back to buy again. Thank you to all of those who have helped us we really appreciated everything. Sincerely,Jerry and Stacey Yodice

tgangaware

21 de jun. de 2012

Paul is a gentleman salesman but it's the Sonic LTZ that I really like. Gearhart has true family feeling to it. Everyone is really nice and they care about the customers because they take pride in the business. Gearhart is the type of place that makes you say....I wish the people I worked with were this nice. One other thing, Paul's follow-up after the sale has been great. He wants to make sure the customer is and stays happy.

frankplane

19 de abr. de 2012

When I wanted a new truck they answered all my questions found the truck i wanted, at the right price , and had the truck ready for pick up that night. Also on 04/19/2012 went for oil change, first one free, took care of me right away,waiting time great could not be better, every one talks to you tomeet your auto needs.thank youfrank arcidiacona.

1carguy1

31 de ene. de 2012

I have been going to Gearhart's for 30 years this past week I had a repair done on my Equinox truck and it was done in a half day. I stopped over the week before, within a half hour they figured out the correct part number. I then returned the following week I dropped off the truck the night before, they had gotten the proper part, and by noon the next day my repair was finished, and they promtly called me. The entire thing went very smooth. Thanks to Gary Capone & the Gearhart Team.

rpayseur

15 de ene. de 2012

I have had 2 very disappointing issues with price. The first is that we had a door part quoted at over $535.00 and ended up going elsewhere for $70. The other instance was a remote key. They took the remote somewhere and came back saying it tested the device was bad. The quote to get a new one was over $125.00. I ended up putting a $3.97battery in as a chance and it works perfectly. Very disappointing when you have dealt with them for over several years.

mhalpern

13 de dic. de 2011

I used the GM website to locate a 2011 Silverado with the exact features I wanted. They found the exact truck at Gearhart, a dealer 100 miles from my home. In the meantime, I spoke with several other local dealers and got all sorts of pricing. Things got more complicated because I had both a GM discount, and another buyer program to work with. Keitha P. responded literally immediately and Dave Rose followed up within an hour. He was responsive, attentive, and best of all, very knowledgeable about the GM inncentive programs I was eligible for. He asked me to spell my last name, confirm my address, and he was immediately able to add an additional $1500 loyalty cash incentive. By the way, none of the other dealers I spoke with revealed the incentive. They had exactly the same info Mr. Rose did, and either gave back none of it, or offered me an additional "special discount" less than the incentive. It was very clear to me that Dave Rose was actually interested in helping me, and i gave him a refundable deposit to hold the truck. I drove the 100 miles the following Monday, got a very fair trade, absolutely no surprises, and drove back 100 miles with my new truck. I would be remiss not to mention how easy it was to work the final paperwork with Dammon V in the finance department. Again, absolutely no surprises and a genuine desire to make sure it was a pleasant experience. All in all, well worth the 200 miles round trip.

70 Chevelle

12 de dic. de 2011

although i was not able to find a car that i fit in, because im 6foot 6, they were very nice towards myself and my family. i was also very impressed that the owner was out on the floor shaking hands. you just dont see that at every dealer. ive been to countless dealers and this is one of the few ones that i felt like the appreciated my business.

byarosz

18 de oct. de 2011

We stopped in on a Monday afternoon. Bob Barran warmly greeted us as we walked through the showroom. When we asked Bob if we could test drive a 2012 Camaro, he got our particulars on what options we wanted in the car. Within minutes, he had picked an available car from the lot that closely matched our "wish list" and we were off for a drive on both highway and Interstate. As Bob sat in the back seat, he explained all the features. I drove while my husband sat in the passenger seat. All the details worked so smoothly that by Wednesday we picked up the "loaded 2012 Camaro" car! I would highly recommend the Gearhart dealership and Bob Barran, the salesman to anyone interested in buying a Camaro. He was friendly and comfortable to work with and even called me the next morning to see if I liked my "new ride". (nice touch) :)

smokeypokey

17 de oct. de 2011

When we first arrived we were greeted by Donna Mokis who had contacted me on my cellphone after I put in a request for a Chevrolet dealer to call me. She immediately put us onto Lou Bravo who managed to give us a great deal on our trade in AND made all the arrangements to have running boards and a tow hitch put on our new vehicle. Anytime we went there, we were treated with respect and they quickly took care of anything we requested. I don't remember Mary's last name but she works in Service and when I went to see her about getting the running boards put on and the tow hitch, I could not have asked for a more friendly person or a more knowledgeable person. I accidently left an article in my trade in vehicle and I asked her if it were possible to retrieve it for me. When I came in to get my Chevrolet Traverse, the item was in the car for me. This dealership had just gone through a terrible flood from Irene but you wouldn't know it. They had their act all together and they answered all our questions, showed all the vehicles we asked for and after going through all the flooding that they had they managed to pull off a great deal for us. We were very impressed and I will be bringing my vehicle up to them in the future for all servicing needs. I will and have already recommended this dealership to my friends. If you should have any other questions that I have not answered please e-mail me or call me. Sincerely, Daniel Ginty

skibo

11 de oct. de 2011

we had a pleasent time with all the personel involved with the purchase of our car--in the last three months we had undergone several personal sad events in our lives and the last thing we wanted was a high pressure sell job--at gearhart we had a pleasent experience and were treated with respect --all people involved with the purchase of this car went out of their way to make it a nice calm smooth experience--it was good to see some of the personsal still working at gearhart that we knew from a previous car we purchased back in 1999--because of the ease with the purchase of our car we would definately recommend the gearhart dealership to others--bob brutofsky

ragrusti

27 de sep. de 2011

I had purchased a 2011 Chevrolet Volt and had a very pleasant experience dealing with Mr. Eggers so much so that yesterday I brought a family member to Gary Eggers to purchase a Chevrolet Cruze Eco. Gary Capone has always been very responsive to my needs and on top of the service to my car. I am very appreciative of both these gentlemen.

Larry999999

26 de may. de 2011

We bought a new Chevy Traverse at Gearhart and were so pleased with our experience that we returned one month later and bought another car. The second car was a used vehicle and required a minor repair that was not covered under our warranty. Gearhart fixed it anyway.We have sinced referred several friends and each of them have had a good experience.

tubeskid

19 de abr. de 2011

I simply inquired about a detail on an internet add, and within a half hour I was contacted by a most friendly Rep. I ended up driving 90 miles one way to make a purchase of a very nice and MOST competitively priced late model used vehicle. I checked all over the internet with a radius of about 100 miles and the vehicle I found at Gearhart that was presented to me over the phone (initially) so very nicely, was the very best deal for that quality and type vehicle that I could find. My overall Rating: A++++

rwillard612

6 de nov. de 2010

I recently took my Saturn SC2 in to Gearhart for repair, the vehicle was stalling out. Bernie Fearon informed me the battery is dead and needs to be replaced with an estimated cost of $172.50 to replace the battery and labor to put it in. Bernie told me he tried to charge the battery, but the battery will not take a charge. Bernie also told me he would try and find the battery for less then the $120 quote he gave me. After two days of searching, Bernie informed me he could not find the battery anywhere for less then $120. I told Bernie not to replace the battery, I know the battery in the vehicle is less then 2 years old and a battery for this car cost $60 at AutoZone and PepBoys. I picked up my car brought it home and put the battery on a charger for 6 hours, and the battery has been fine since. The vehicle starts every time, there is no way Bernie could have tried to charge this battery. I was billed $116.20 by Gearhart to fix nothing on my car. This is the worst service experience I have ever had with a dealership. I feel I should not have been charged for this service, nothing was done to my car at all.

Oldegrump

20 de oct. de 2010

Came in for regular service after being recommended by a friend who buys all of their cars from Gearhart. The car is a 1995 Cavalier I use for commuting. It has over 140,000 miles and it is getting tired. I came in for an oil change and to check why the AC went warm. Not living nearby, I realized I had to plan the day so that if I had to leave the car for an extended period, I would be able to get a ride. I was surprised when I arrived that they had WiFi (which I realized would allow me to catch up on email and work while I waited). Mary sat me down, wrote me up and said it would be about 20 minutes before anyone could look at the car. They didn't have a cafeteria but what dealership does!Within 15 minutes they had the can in the shop. A little while later they asked me to come out to see what they were doing. They had put a dye in the AC system to find the leak and the compressor housing was leaking the dye. Apparently from age it had cracked. Luckly, they had a rebuilt compressor in stock that would fit the car. In less than two hours, not only had they changed the oil and replaced the AC compressor, they also checked the car, rotated the tires, and fixed a chip in the windshield. ALL FOR UNDER $500!My AC is ICE cold, I'm smiling as I write this, and I am buying my next car there. Great place and nice people.

gsarkell

25 de ago. de 2010

I used to have my Car repaired by this Dealership back in 2006. I stopped using them because they are too expensive and the sales reps always enjoy tacking on additional repairs that they try to convince you need.Today Aug 25th 2010, I brought my car over because I failed emissions and most of the auto repair shops in this area are not authorized to repair emissions in NJ. So this Dealer is the only one that can repair my car. Unfortunately they also provide lousy service.I dropped the car off at 9am and they did not call me back with an estimate until after 1pm. He told me the emissions repair would be around $300 plus he suggested I get a new air filter, spark plugs and spark plug wires. He wanted me to pay around $900!!!!!! I know I can get an new air filter, spark plugs and spark plugs wire at any service center. I only authorized the emissions repair. It is after 4:30 pm now and I am still waiting for them to call me back on my car!!!!!

kevinmmccormick

18 de ago. de 2010

Awful service experience. After 4 visits over five months, Gearhart was unable to resolve a seemingly simple coolant issue. Made my car worse than it was to start with. They tried to tell me that the car was running worse after their repairs because I was low on gas! Even I know that being low on gas doesn't make the check engine light come on, and the engine to buck like a bronco.Also, the service department couldn't even properly install windshield wipers on my car; they fell off after they installed them and I had to go back to get them fixed!While waiting for service, I noticed several other customers coming in, steaming for one reason or another why they had to bring their car back for repeat service visits.Service department was very untimely in making return phone calls or providing status updates. It seemed like they would use any excuse to delay or not work on my vehicle. They were also unwilling to assist in warranty claims or arranging alternate transportation. They also attempted to bill me $150 for diagnostic work related to the coolant issue that they could not resolve, which I was only able to recover after threatening to file a dispute with my credit card company.Despite a huge sign outside the dealership stating "FREE LOANERS", they do not provide loaners to customers unless you purchased a vehicle from them, and it is below a certain mileage. Also, their ability to service Saturn vehicles, despite a huge "WELCOME SATURN CUSTOMERS" sign, is limited at best.

quidproquo

28 de abr. de 2010

Im at the local Chevy dealer to resolve my vehicle's recently developed Warranteed issue. The dealer calls to inform me the issue is covered are under the 5 year power train warranty. However, the brake pads are low, and they didnt feel comfortable fixing the car and returning it with the old pads. The problem is that I went to my regular lube/brake/tire guy last month for an oil change and tire rotation. At that point if the brakes were low, they would have mentioned it. So I believe that the brakes were more like 70% - 80% worn out, but they were going to make me pay for something and with 38k miles they thought Id buy the need new brakes line. Since I am not there, and cant ask to be shown the wear of the brakes I have no choice but to let them do it. More drama late in the afternoon I got a call from the dealer telling me that after a road test the rotors on my truck were warped and they suggested I purchase new ones. Why are the rotors warped after they just cut them you ask? He stated that they had to cut them below the manufacturer recommended thickness, and while performing a test drive the tech noticed a vibration in the brakes. Guess what They dont have my rotors in stock and I have to leave the car there overnight. They were kind enough to offer me a loaner vehicle, if I could get to the Enterprise rental place by 6:00. They called me at 5:17, which gave me less than 45 minutes to get from my desk at work to the Enterprise rental outlet (20 miles away) in RUSH HOUR TRAFFIC!!! This is simply unacceptable, and I think the dealer is hell bent on trying to separate you from your money for everything they can. I applaud them for the well choreographed script that they followed, its virtually guaranteed to net the service department a profitable $400 brake job out of a free warranty service call. Im never going here again, and Im never buying another GM product!!!

codebunnie

16 de sep. de 2009

I took my car in to fix a factory defect. Rather than fixing it properly, which would have taken 3 hours of labor under warranty, they proceeded to use a cheap resin to do the job. Resulting in me having to have the part broken off and replaced, with no compensation. They do crappy repairs here. Dont go here.

alyan

11 de mar. de 2005

They also claim to be a body shop for BMW dealership across the street. The job quality is terrible - fender and hood misaligned, forgot to put a fender gasket back, left scratches intact. Required two additional visits and still not perfect. Most outrageous thing - while in their posession, some bum reclined seats, reajusted all settings - climate control, radio, burned 1/4 of a gas tank. and returned the car in this condition. Absolutely unprofessional and untrained personnell - do not trust them even your Yugo. BMW must be crazy to have them on their dealers list.