Bassman

25 de sep. de 2016

My wife and I just purchased preowned Mercedes from Schumacher of Delray Beach FL. Craig Sabarese was our sales consultant. He was most professional and the purchase a pleasure and easy, every step of the way. We will surely do business with Schumacher again and recommend them to all our friends. Thank you Craig for all your help.Joanie and Paul

jmf_86

24 de sep. de 2016

Dealt with Craig Sabarese during the purchase process of my vehicle, he was a professional & straight up salesman who didn't try to pull your leg or twist your arm in the car buying process which is also MAJOR PLUS. I would definitely recommend him to anyone who is buying a vehicle in the near future. The vehicle also had a few issues which Craig & Joe Gallo (Service Dept.) took care of for right away me. Overall the whole buying process including financing with Tyler Hamilton was very smooth and STRESS FREE. Make sure you link up with Craig if your in the field of looking to purchase a vehicle, CRAIG WILL MAKE IT HAPPEN !!!!

0031

23 de sep. de 2016

Great. Service was quick and painful. No pressure no long waiting time. This is pressure 25 word minimum. Really I can't Louis is honest and up front. Did not flinch when I wanted to see another Jeep.

cc4303

22 de sep. de 2016

I saw a car they had advertised online that I was interested in for my daughter. I put in an online inquiry and received a response almost immediately. I had been looking for a car for a few weeks and inquired online at other dealers but you would be very surprised or maybe not that half the dealers won't even reply. I made an appointment to go check it out and it was a very no nonsense stress free transaction. We were able to negotiate a deal that made everyone happy and a couple hours later the car was in my driveway. Very nice staff there, a HUGE selection, very comfortable, and most importantly, no games. Before you go anywhere else, go to Schumacher Delray and ask for Craig Sabarese and he will take good care of you. I plan on purchasing my next vehicle here!!!

snifeldj

19 de sep. de 2016

We purchased a used 2013 Chrysler Town and Country Limited Edition about one month ago from Schumacher Delray. I worked with Craig who was fantastic and made both my husband and I feel welcome. Craig took the time to explain the features of the car and went over the history of the vehicle and was extremely forthright when answering questions. The car has been nothing short of excellent thus far and I am thankful for the service we were provided.

queenmoniquew

19 de sep. de 2016

First off, Louis Hart is the greatest! He's patient, caring and wants to be the best salesman he can be. In this situation, for me, going back and fourth between a lease and purchase was one of my concerns as well as the color and though it all Louis was overall a huge help! I was very indecisive, since it was my first purchase of a SUV and not once did he make me feel rushed. After finally picking the perfect color- Sandstone- and 6 hours later it was time to finally get the paper work done. Louis never let me feel like I was taking up too much of his time or that I was taking to long, which is important when making such a huge purchase. He patiently worked with me and my mom while negotiating the price, which gave my a peace of mind because we are very money conscious when making vehicle purchases. He knew how much I wanted the SUV and I felt that he wanted it for me too. Prior to coming to this Schumacher in Delray, I was at another Jeep in Stuart and they were AWFUL! I mean, pure AWFUL! For me to drive almost a hour to go to the Jeep in Delray was a big deal and when I tell you it was WORTH it!! My first lease came from Schumacher VW and mother has recently purchased another car from Schumacher VW, so this isn't our first rodeo with Schumacher. We LOVE being apart of the Schumacher family and ALL future purchases will be done with Schumacher. More specifically, if possible, Louis. He is now my go-to man, whether I have questions about my Grand Cherokee or referring someone who wants a vehicle from Schumacher Chrysler, Dodge, and Jeep! I hope he continues to get the recognition he deserves! Thank again, Louis and the rest of you at Schumacher Delray!

Dan

15 de sep. de 2016

Great experience, Great Price and Excellent people. I will for sure buy my next new car from Schumacher in Delray Beach. Thanks again and see you'll again soon.Daniel Tripp

JF 72

8 de sep. de 2016

This was the easiest and least pressure car buying experience I've every had. Ed was a pleasure to deal with and I would readily send friends and family to Schumacher without hesitation. As a bonus, I signed up for road hazard insurance and ended up getting a screw at the junction of my sidewall and tread 2 days after buying the car. Schumacher replaced the tire ($250) for free while I waited.

TheReefManiac

7 de sep. de 2016

I can't say enough of how happy I was with my experience there. My salesman Alberto bent over backwards to make me smile. An plus rating

NAJI EL MCHARFIE

6 de sep. de 2016

pleased with everything, staff were professional and friendly, will recommend the dealer to all friends and relatives. great experience, good team, great dealing with Amin and Izzi

Caroline828

30 de ago. de 2016

Tito Hernandez helped me keep my new jeep wrangler in top condition! His service is top notch! if you ever need anything in the service department, he's your go to guy! Trustworthy and efficient. Great service!

Howard Goldman

30 de ago. de 2016

I bought a pre-owned Jeep Grand Cherokee this past weekend at Schumacher Delray from Craig Sabarese. I have purchased more than 40 new/used vehicles over the years and have to say that Craig is the most professional, straight-forward, knowledgeable, easy to work with and humorous salesman Ive dealt with. It was a very positive experience and I highly recommend Craig.

bre Kerr

29 de ago. de 2016

Tito Hernandez in the service department is the best! Very attentive to his customers . Thoroughly explains vehicle concerns...time frame and cost of repair/s. Highly knowledgeable in his field. Thx!

Natalie

26 de ago. de 2016

Delray Schumacher's Ricardo Quinones is awesome! He makes car service so easy! I appreciate his expertise, kindness, honesty and friendly personality. He takes great pride in his job and his customer service is outstanding!! It is always a pleasure doing business with Ric!! I highly recommend Ricardo Quinones at Delray Schumacher for all of your service needs!!!!

Ipotraders

26 de ago. de 2016

Service advisor Rick was awesome! I love Schumacher and Rick. They come highly recommended by me! They always take great care of me. My next purchase will be here!

gazoo4

25 de ago. de 2016

I was greeted on arrival and directed straight to Cindy,the service adviser. She gave me advice and an immediate estimate (which was accurate) and then escorted me to the lounge. She came for me when the service was complete, went through what was done, answered any questions and suggested when to return for the next service

david

24 de ago. de 2016

The service I received was quick and convenient. Cindy was a pleasure to deal with. I would definitely use them again for my service. Good job.

Jeff

23 de ago. de 2016

I had the best car buying experience ever in my 45 years of buying vehicles!! Corey Livermore was the key to this experience. He was attentive and efficient through every step of the process. He kept me informed throughout and Made the closing process very efficient for me.

Amanda weiss

23 de ago. de 2016

I love the service that I got from Caleb donnally. He did an amazing job getting me into a new car I wanted. I recommend going to delray schumacher. They are friendly and awsome. Thank you guys for getting me into the car I wanted.

Very Happy

23 de ago. de 2016

I knew I needed a new car I did not know I was going to meet such a good guy ( The Detective Stories Were Cool ) Craig Sabarese was a awesome sales person found me a great car at a great price, told me about the benefit and how important an extended warranty is. Tyler in finance helped me pick the best warranty for me and my new used car!!!!! and got me a great monthly payment and % rate . Guys thx for helping me with the 1st car I ever bought on my own !!!!!!!!!!!!!

Don

22 de ago. de 2016

Great experience shopping for and buying a car with this dealership. Salesperson, Corey Livermore, was not pushy at all, but product knowledgeable and interested in doing anything possible to meet my needs and review and assess at my pace. Sales Manager was also friendly and not at all pushy, but was very professional. No high pressure tactics. Honest and reliable.

Jeep1

22 de ago. de 2016

I walked into this dealership based on a direct referral to salesman Corey Livermore. I had never purchased a car from the, but definitely would again! Corey was fantastic - stayed with us through every step of the process through the end. I've been buying new cars for over 30 yrs and have never had a salesman support me even through to the end of financing. In fact, the whole team was with us until 11:30 pm to make the deal work!! Wow! Love the new Jeep. I highly recommend this dealer & go see Corey directly!

Bobcat

22 de ago. de 2016

Frank Santilli in the Service Dept is very professional, knowledgeable, courteous and friendly. We have been working together for a lot of years now and I have not had any trouble with service matters in either of 2 Chryslers or the current Jeep that we have while working with Frank.

changemycarsalot

22 de ago. de 2016

Came in and meet craig sabarese........he made me feel like we knew eachother our whole lives! Told him what i was looking for how much i wanted to spend.......the 1st car he showed me was perfect for me! Thx craig for a star wars presentation.

Jennee36

22 de ago. de 2016

Came in on a Saturday morning desperately needing an oil change. Being I was in the area and not able to get to my selling dealership I stopped by for an oil change and to check my tires. Service Advisor Tito Hernandez took great care to address my concerns and got all done in a timely and efficient manner. I will definately come back for services and see Tito. Glad to have brought my car in and have great service!

DoubleG

19 de ago. de 2016

Fantastic! What a great experience I had at Schumacher Auto. They truly moved mountains to help me get out of my current lease and into my new car. It was an absolute delight to work with Josh and Rob. I would highly recommend this dealership to anyone. Thanks again for everything.

sunflower70

16 de ago. de 2016

Can't thank Craig Sabarese enough for the great car buying experience at Schumacher Jeep. My son is in his new Jeep and couldn't be happier!! Thanks Craig for making car shopping not so painful!

lauren1

11 de ago. de 2016

Great experience, we got the Jeep . Graig Sabarese was excellent and we took the car, because we liked dealing with him. Brett the Finance Manager also made our experience easy and pleasant. I would definitely buy from them again.

arkirk27

24 de jul. de 2016

Craig Sabarese sold me a great car with little ease and time! I got a car within my price range and was in and out in no time!! He made the experience easy, exciting and fun!! Thank you for a great car!!!

DHWILLIAMS

20 de may. de 2016

I work 7 days a week 10-12 hours a day. I don't have time for the dealership BS and 4 hours away from my business . I helped my daughter buy a Subaru Crosstrek from Schumacher in Delray and we arranged everything over the phone. We met Izzy, who facilitated everything, for the first time the day we picked up the car. What a smart guy. He knew we were buying a car, he recognized the situation, and he got the sale because he made it happen. No other Subaru dealer in south Florida recognized our buying potential and they lost the sale to the smartest Subaru dealer. Thank you Izzy, we will be back next year for a second car. Dave Williams

Phil Young

27 de mar. de 2016

I just leased a 2016 Jeep Cherokee at Schumacher Delray. Best car buying experience I've ever had. My Sales Representative Alan Gallagher went above and beyond, a true professional and extremely knowledgeable. The showroom staff was helpful and courteous. I would recommend this dealership to anyone!

STEPHANIE LUKICH

10 de ene. de 2016

I had Buick for years. I finally got tired of their poor quality control and their treatment. I went to the Jeep dealership and not only did I get a wonderful vehicle, I got a great service manager, in fact everyone there is terrific!Now I can relax and enjoy my Jeep.

Sapper06

5 de ene. de 2016

I recently moved to the area with my 2014 F150 CC 4X4. Found that the Schumacher Lincoln store was very close to my job but was concerned about the previous reviews. I decided to take a chance to save time to get my recommended maintenance. I was pleasantly surprised form the initial call to the actual visit. No appointments needed! They had me in and out ahead of my estimate. The staff very welcoming and even helped me get acquainted to the area. I have been to Ford/Lincolns stores across the country and this is one the best! If you haven't tried them lately..you ought too!

CJB02

1 de ene. de 2016

I recently made a purchase of a 2015 Dodge Grand Caravan at Schumacher of Delray and couldnt have been more pleased! I visited this same location three years ago and had a much better experience this time around. I was immediately greeted with a smile at the front desk, and the same when I departed. My salesman Louis Hart was absolutely AMAZING, and very knowledgeable on all of his available products. He took his time to explain all the features on many different models and had the patience of a saint with my many questions. Louis and his financing department worked rigorously to find me a vehicle that not only fit the demanding needs for my family, but also insuring that it would fit into my very strict financial needs. My son was also treated as they say "Family". He was given coloring books and lollipops to make his experience just as enjoyable, and insuring my sanity. :) I would defiantly recommend this dealership and salesman, Louis Hart to all of my friends and family.

ehaught

5 de nov. de 2015

The customer service at this dealership is despicable....after the purchase, of course once they had our money, we were promised floor mats by Craig. When we call to follow up with them there is no answer and no one calls back.In addition, we were due a 100 dollar refund, one month later still no refund and no one will call us back after multiple calls and messages to several different people.Our sales rep Dave was great, his manager and the finance team TERRIBLE.

Mercury

28 de sep. de 2015

Made an appointment for 7:30 am for oil and filter change, recall change in computer, fix seat controls and check battery. The job was not completed until 5:45pm at which point I couldn't obtain the work order because one tech hadn't added his time. I asked Cindy Billock if she could at least provide me with the part number on oil and filter. She left me for a moment at cashier and came back and stated because there was not charge for this oil change the a part numbers would not be provided, the work order would just state: Diesel oil and filter. NOT TRUE, when I finally obtained the work order the next day IT DID have part numbers for both oil and filter. Tim Duran himself did not understand why the work order was not released to me upon completion. I don't understand the sense in making an appointment if they just put you off the whole day. Why not be forth right and say leave the vehicle for the day. Three employees gave me the same bogus excuse, well if you left the premises they would just move others in front of yours. If I left the premises, that doesn't mean I do not have a schedule of my own. It was certainly a bogus excuse. After picking up the vehicle that evening, we check the oil, it was not changed (black as when we brought it in). Cindy Billock was contacted the next morning and she stated she watched the service man drain and change the oil. NOT TRUE We went back and seen Tim Duran, he looked at the dip stick and had no question the oil had not been changed. They also provided a Mopar Vehicle Checkup, where they provide this check list that had checks in the green For OK for all fluids, tires, battery, etc. after looking under the hood and observing the coolant being well below minimum (hot then again when cold) I wonder if they had checked anything. Tim Duran personally seen that the oil and filter was changed the next day. And other fluids in the check list where topped off. Tim ended up making it right BUT this should NOT have happened. We spent 1 1/2 days getting some simple service. I suggest everyone check under the hood to make sure your service is provided.

2015 Durango RT

13 de sep. de 2015

I had read previous reviews about this dealership (bad) and I was hesitant to go. Once I arrived I was warmly greeted and I was assisted by a great sales woman named Stephanie. She was patient and seemed happy that I found a vehicle that I loved. She was there every step of they way to answer any of my questions. The manager Craig was curtious and worked with me and my super bargaining skills. Lol

Wegbruce

27 de ago. de 2015

I have a brand new 2015 Chrysler 300S that came from the factory with two different headlights, I alerted the dealer of this in March 2015 3 days after I took the car home.. They keep telling me Chrysler is sending the correct headlight to match. It is now September and still no headlight or call. Hard to believe this matter is not solved. Very frustrating! I get no satisfaction on the dealers part which when you call all you get is voice mails. Never a live person.

paulking1

24 de ago. de 2015

I recently purchased a used car from Del Ray Motors. Salesman Pedro Diaz and used car manager Dan Blackburn made sure I was completely satisfied with my purchase. It's rare today to find a dealership with that level of concern and integrity.

drd

20 de ago. de 2015

The service department is PATHETIC. My vehicle broke down on a monday and i called to have it towed in. They said they would look at that afternoon. They did not look at it until friday and charged me for a rental vehicle for those 5 days it sat there doing nothing. Then they would not cover the repair under warranty. This is a 2015 vehicle and there should not have been any question that it was a warranty repair. I had it towed out of there to a much better, reputable dealership. HIGHLY ADVICE TO NEVER USE FOR SERVICE!!!!

caredare1

15 de ago. de 2015

This is my second purchase from Delray Motors! Almost 10 years ago bought my first new car. Didn't think I would be back for my 2nd new car but their service is amazing! We spent a week "shopping" around and came back with out a flinch to see Alan Gallagher. He was personable and made the search fun and kept it honest. He also loves everything bagels! We got the ecodiesel grand cherokee and couldn't be happier. Thanks Alan for putting up with us! As well as in financing Richard, you were so patient!

camille

15 de ago. de 2015

I bought my Jeep Cherokee Laredo here and have always returned for routine maintenance because the Customer Service here at Delray Motors has ALWAYS been EXCEPTIONAL. I have had the pleasure of dealing with numerous people throughout the years and they ALL have been wonderful & made me feel important and valued as a customer. I did not have an appointment and RICK QUINONES worked me into his schedule with very little wait time on a busy Monday morning. He was very personable and professional and a pleasure to deal with. I highly recommend Delray Motors to anyone who is thinking of purchasing a vehicle or needs service on their existing car/truck to come here first. They will treat you right and take care of you! Kudos to Delray Motors for hiring and keeping the BEST employee's!

ccaserta94

12 de ago. de 2015

Delray Motors is a great dealership! Amazing service! I would reccommend everyone to go to Delray Motors for great prices, excellent customer service, and a safe purchase! The staff couldn't have been more friendly. Also, one of the managers, Dan Blackburn, was more than accommodating and really went above and beyond to make sure I was happy with my new car!

Logan309

11 de ago. de 2015

Salesperson: Stafford LeflettThank you for following up regarding my car and car buying experience. I would like to express my gratitude for the pleasant experience that you provided me and my father. I feel that you were honest, patient, and provided all of the necessary information to make for a peaceful car buying experience. Regarding the vehicle itself, I could not be happier with it. The car is safe, stylish, and a pleasure to drive.

patsfans

10 de ago. de 2015

Thank you Alan Gallagher for all your help today. You made buying a new car very easy...and of course your knowledge of these new fang-dangled gizmos for radio and phone was super helpful. I look forward to having many fun adventures in my new Jeep & dad too!Thanks again!Go Pats!!!

Atomsubaru

18 de jul. de 2015

I would not advise buying a vehicle from this dealership. I bought a vehicle from this dealership and it was a nightmare. I had an OTD price of 27,500 and they told me to order the Subaru I wanted they required that I put down a 1k downpayment after I made the payment they gave me an email confirmation that now I only owed 26,500 for the vehicle. The night before we picked up our vehicle I called Sal the salesman to go over the pricing so thee was no surprises. When met Sal at a 11 A.M. Sal tried to say it was 27,500+1k down payment. He tried for over an hour to convince me that I need to pay another 1k for the vehicle. Yet I showed him my receipt and email confirmation. Then after 1 hour 1/2 they finally agreed to the price that we already had an OTD price of. When we had to fax document to my bank I saw the black board with my name on it showing it was for 27,500-1k for the down payment. So then I knew Sal intentionally tied to charge me 1k extra. This should of been the warning. When we ordered the vehicle we paid extra for a feature of the cali emissions called the PZEV I have paper trail that the dealership said this vehicle had that. Yet it didn't since the 15's are a new generation and just came out Sal used that to falsely allege that this vehicle was a PZEV when we confronted him to why vehicle did not have the PZEV symbol. Sal lied some more and said Subaru decided all the 15 outbacks will have the PZEV therefore there is no reason to put the symbol on the vehicle since it is standard. He compared it to the backup camera he said you don't see a symbol on the car saying it has this feature do you? Still skeptical Sal then had this mechanic lie for him and tell us Sal is correct this is a PZEV vehicle when he knew it wasn't. So then we pointed out scratches on the vehicle Sal ensured us it was just glue marks yet we pointed out that this was not glue marks. Sal lied again and said to protect the cars because they come from Japan Subaru sprays the cars down with a light glue and this protects the vehicle. at the end Sal admitted these were scratches yet put the vehicle in the bay shop. Yet he never got the scratches out. So then we have an audio recording from the dealership saying they would pay to have the scratches repaired. So when I sent Daniel Blackburn the audio recording he said yes even though we had agreed to repair the scratches because Mr. Kaplun doesn't work here what he said is a moot point. So then I filed a complaint though the state of Florida flhsmv. then the dealership left a message saying they would repair the scratches. Yet when the state of florida Flhsmv closed the case the dealership owner Mr. Young said since the case is closed we renege our offer. So then I called the state of Florida and they reopened up the case then the dealership lied to them so they closed it then they reopened it for a 3rd time. The Dealership tried to force me to drive without a tag when I tried to advocate to get one Mr. Dwight Anderson the finance manager said drive back to Tampa slowly so you will not get pulled over by the police for not having a tag, yet my father who is 72 confronted Dwight and said we are not taking the vehicle without a tag. Dwight got into my fathers face and said "listen old white man" I am in charge and your not getting one do you understand" then Dwight almost shoved my father into the wall I had to get into the middle to prevent Dwight from causing my father bodily harm injury. This is a Shady Dealership and the owner is very shady. When I confronted him about why they agreed to repair the scratches and renegged he went to his attorney which said I am not authorized to contact him or anyone else or it will be considered harassment. Yet trying to have me drive without a tag and trying to shove a senior into a wall and trying to charge me 1k more and everything else that happened. I am the victim not the victimizer the dealership should be embarrassed it should be closed down. Do not buy a Subaru or any other vehicle from this Dealership. Run..... as fast as you can from this dealership .

RDMontero

8 de jul. de 2015

I have nothing but praise for the entire Team at Delray Motors. I purchased a brand new 2014 Jeep Compass on the July 6th and could not be happier with it. It looks great and drives really smooth and most importantly I feel very safe with all the safety features included in the package. Sales Consultant Allen Gallagher knew everything about the vehicle and helped me go through the configurations and was even willing to help me pair my phone so that when I left the dealership everything was working perfectly. John Hertling did a great job setting me up with the purchase at the exact price I was looking for and it was a quick and easy process. I strongly recommend this dealership. It is professionally run and everyone is extremely helpful and knowledgeable.

car salesman recipient

4 de jul. de 2015

bought new 2015 dodge challenger on june 16th with salesman allan Gallagher what a pleasure it was I would recommend him to anyone. first class sincerely Anthony Aiello

Greg

30 de jun. de 2015

Had been looking for a pre-owned vehicle for a couple of months. Based on an Internet advertisement I visited this dealer. The vehicle was advertised at a fair price and in great condition. Low mileage and could pass as new. The carfax was accurate with no reported damages and the vehicle had no unreported damage.Worked with Gary for the vehicle inspection, test drive and purchase. Gary was very personable and pleasant to deal with. Since buying a week ago, have driven the vehicle over 1000 miles with out any issues, very happy and would buy againThank you!GregAlso, Most of the vehicles I saw on the pre-owned lot were in great condition, it is worth a visit (ask for Gary)

sc

30 de may. de 2015

My mom purchased her Jeep here s little over a year ago and had a great experience. Unfortunately none of the people she dealt with are still there. I spent about 2 hours with our salesman Pedro, who was nice, But His manager was horrible. He kept making excuses as to why I couldn't get rebates that I knew I was eligible for and it seem like he didn't even care if he sold a car. I ended up at Arrigo. Less than 3 hours and I got a brand new Jeep, exactly what I wanted with all rebates and sold me the car at invoice. I'll never go back to the Delray store. They don't deserve my business or yours!!!

jeepsterguy

9 de may. de 2015

My daughter purchased her Jeep here s little over a year ago and had a great experience. Unfortunately none of the people she dealt with are still there. I spent about 2 hours with our salesman David, who was nice but didn't know the product too well or where any of the inventory was. His manager Mitch was horrible. He kept making excuses as to why I couldn't get rebates that I knew I was eligible for and he only wanted to sell me a car they had there which didn't match what we were looking for. When he finally agreed to get the car I wanted from another one of their dealers he told me I could no longer get the discounts we already discussed. Basically take the car they had that I didn't want or pay full price with no rebates on the one I wanted. No thank you! He told me "have a blessed day" with a smirk on his face and it was obvious what he was really trying to tell me. I felt insulted. How dare he talk to a customer that way! I ended up at Arrigo. Less than 3 hours and I got a brand new Jeep, exactly what I wanted with all rebates and sold me the car at invoice. They gave me 4 free oil changes too. I'll never go back to the Delray store. They don't deserve my business or yours!

AKCD2

9 de may. de 2015

We bought a 2015 Dodge Grand Caravan on Wednesday night and told the salesman that we were coming back tomorrow to but the exact same model but in a different color. When we arrived we test drove the vehicle and started the paper work, then we noticed that it was not the same exact van. we brought this to the attention to the salesman that we were dealing with and it did not seam to matter and told us that the deal could not be undone. We went back the following day and started dealing with salesman Alan Gallagher, who was very concerned about this and started to help us to get want we wanted. He went to the sales manager's Mitch Beverly, John Hertling & Jim Schroeder. All four of these people took this matter to heart and got us exactly what we should have got and wanted. They were all very professional and personable. I would recommend this dealership and this staff to anyone who is looking for a vehicle. We also can not say enough about Richard Bernas, the finance person that we dealt with on all three vehicles. He was especially nice when he had to undo the one vehicle that we did not want and redo all the paper work again for the one that we did originally wanted. Once again, if I could give a higher rating for this dealership and to Alan Gallagher, Mitch Beverly, John Hertling and Jim Schroder I would. Best Regards, Alan K. Craig

Layla

7 de may. de 2015

we purchase a Lincoln MKZ 2. 0 hybrid this car is absolutely amazing the staff was friendly and courteous sales managers were outstanding John Hertling , Allen Rosengard, Dan Blackburn and the most important my salesman Phillip Simon I am a Spanish single female they made me feel like home family style even spoke some Spanish to my surprise I will always deal with these people they are wonderful people looking forward to my next deal in 4 years Thank You Delray motors!

James D- Delray Beach

5 de may. de 2015

New GM (Mitch)- and finance (Dwight) did a great job! Service department also rocked on getting new Navigation upgrade installed in short record time! Thanks for making my experience a joy for we only purchase a car every 7 yrs... will come back!

Robert & Kathleen Johnson

30 de abr. de 2015

We recently purchased a used 2015 Ford Explorer from Delray Motors. We had seen the vehicle on the Internet and went thru the USAA car buying program who contacted the dealership. Within 30 minutes Alan Gallagher called and said he would have the vehicle ready for a test drive. We arrived at Delray Motors and the vehicle was brought out by Alan and we took a drive. We liked the vehicle, negotiated a price and purchased it. Alan worked very hard to make the sale happen. Thank you very much!We also met with Allen Rosengard, the finance manager. He was very competent and entertaining!! Thank you Allen for getting our paperwork finished as quickly as possible.

Pnm12

30 de abr. de 2015

After moving to Florida and having to go through the car buying process on my own, Delray Motors took great care of me. Not only did they greet me with smiling faces, but they did not take advantage and treated me like family. I had such a wonderful experience with this dealership that I come back on a weekly basis just to say hi! Everyone at the dealership knows me by name and it's only been about three weeks! I highly recommend Delray Motors to anyone thinking to buy a new car.

mdjis

29 de abr. de 2015

My wife and I were looking for a 4 door Jeep. We just wanted to test drive then buy. We waited and waited and waited for 20mins for someone to help us. I was told they are too busy. Finally after 10mins the manager Jim came out and offered no apology. We walked out and purchased elsewhere. GO TO ANOTHER DEALERSHIP

D bone

29 de abr. de 2015

My wife and I recently bought a used a Chevy Equinox from Rob. We live in Miami and after a month of shady places, lies, and sales tactics we took a trip up to Delray motors for a car we saw advertised online. Rob greeted us, let us drive the car and gave us the total price, no hidden fees or gimmicks. After a couple of days my wife and I decided the car Rob showed us was right for us. He helped to work within our budget and take extra off the already low internet price. Overall the whole experience was great. Worth the trip out of Miami. I would recommend Rob to friends and family looking to buy a car.

abderojas

21 de abr. de 2015

Despite coming in on a really crowded and busy morning, I was greeted promptly with a smile by the service advisor Frank Santilli. He not only took care of me quickly but also arranged a shuttle ride for me so I could make it to work on time. The service on my 2013 Jeep Wrangler was done even earlier than expected. It felt like I was being treated more like a friend than a customer.Can't say enough about Frank and his service group.

Amanda Cantrell

17 de abr. de 2015

I drove in on a busy Wednesday afternoon with something lodged in my tire and it was losing pressure. The dealership was extremely busy. Frank was so accommodating and courteous and delivered amazing customer service!! He explained that there would be a wait and checked with me frequently to keep me posted on progress. Ricardo is also amazing! And Louis Hart was my salesman...awesome again!!! I love these guys...and I love my Grand Cherokee! Amanda Cantrell

Jeepster

19 de mar. de 2015

Terrible customer service. Had to bring car back multiple times for same problem. Generally rude and incompetent customer service. It's worth driving a few miles to go somewhere else. Arrigo is like a night and day difference...so much better.

exssive

2 de mar. de 2015

Read your lease carefully. They are scam artist. Its my fault for not understanding leases fully, but now I do. I would never use this dealership again nor recommend them to anyone. The finance manager is a a**hole. They definitely took advantage. They know they did and the best part is now I cant do anything about. Have had the car for a month. Sold me a car that at the end of my lease I will be paying $11000 more then sticker if I wanted to buy it. Worst dealership ever. I will be doing everything in my power to spread the word believe that.

kokomo

5 de feb. de 2015

Nothing that comes out of this sales persons (Frank B.) mouth is true. Everything is a lie & deceiving. He lies so much that he doesn't even remember his own lies. Dustin (the other sales person) was ok to deal with initially but he never follows through nor return your calls or e e mails. The service department is the worst i have ever dealt with. No one ever picks up the phone even when u have them paged. Dealing with the manager Rob wasn't any better & after speaking with him I knew why this dealership runs the way it does. In one word i can describe this dealer (T H I E V E S).I purchased my car with about extra options. I was supposed to get 35" tires. To my surprise they gave me 32". Until now im still waiting for someone to call me to have this corrected but so far no one did.Richard (the finance guy). His attitude changed completely when i refused to purchase the extra warranty & dealing with an attitude like his is horrific.Run for ur life & read all the negative reviews before attempting to go there. I sho030nu9s9b5uld've read the reviews prior to purchasing my car. I would never recommend this dealer.

Glow

30 de ene. de 2015

I took my car in for 30,000 mile recommended service. Service Advisor, Cindy Billock gave me great advise. She was sympathetic to my situation. She worked with me to finally make it happen. Car maintenance can be very stressful. I am very pleased to have someone with a "human touch" I can contact.

Hardb0dy

26 de ene. de 2015

Frank S. In the service department was wonderful, several phone calls to update me on profess of my Durango.My new dealership !!!Love my "HEMI"

dana

26 de ene. de 2015

Hi. I have a 2011 Jeep Grand Cherokee, Overland which I'm very happy with. I recently had to bring my car in for some service at Delray Motors and and was struck by the great customer service I received:*Car drop-off and review of service needs was a snap*Shuttle service to my place of work fast and on time.*Timely updates from my service technician, Frank Santilli. *Got a call from Frank when my car was ready several hours earlier than anticipated.*Fast check out and review of all service conducted.I got a car was to boot and the fee for services was very reasonable.Anyway, I just wanted to show my appreciation with this review.Dana

deb10ike

9 de dic. de 2014

On Wednesday afternoon, before Thanksgiving (& before a road trip to the Tampa area for Thanksgiving Day) we had to take my 2010 Caliber in unexpectedly.One of the symptoms I was describing was VERY odd & needed a certain combination of things to recreate it. Frank listened & wrote down what we were saying.There was no way we could have the car looked at, let alone fixed that day, so we had to rent a vehicle for Thanksgiving in Tampa.Frank was reassuring as I was likely evidently a bit stressed because of our commitment to family to be in Tampa for Thanksgiving Day. He promised to give us an update on Friday after Thanksgiving, which he did and ultimately they were able to get parts from another area dealer & get my car fixed before closing on Friday.This could have dragged on over the holiday weekend and that would have cost us a lot in car rental fees. We REALLY appreciated the attentive service & timely fix!Debra S.

Rodolfo Garcia

25 de nov. de 2014

My wife and I were looking to buy a Chrysler 200S, the sales person (Gary) was amazing, he not only took care of us by showing us the car but also bought some food for our 5 year old daughter while we were waiting for the paperwork. Since we are not from DelRay and didn't expect to purchase the vehicle that same night, we didn't have our trade with us, Gary offered to drive our new car to our house and to take our trade back to the dealership. He went above and beyond our expectations... Everyone else in the dealership also did their best to accommodate us and our needs. I'm very impress and recommend this dealership and Gary to anyone.

gary1969

17 de nov. de 2014

I bought a 2014 300 from the Toyota dealership down the street from them. I had warranty item that needed taken care of they told me to take it back to toyota. So don't expect any help from their service department if you don't buy your car from them. Very unprofessional. Ed Morse toyota figured out a way to get my mirror fixed. Much better dealership.

fringeelement

20 de oct. de 2014

About a month ago I spotted a beautiful 2015 Dodge Challenger at this dealership and put down a $500 deposit, ensuring that they would notify me first if anyone else was interested in buying it while I explored other options ( I was still in the very early stages of shopping).I'm a very indecisive person to begin with and am even more so when it comes to cars. I keep them for a long time so they are a big commitment for me. As such, it took about a month to finally decide that the Challenger was indeed the car for me. Christopher Day was my sales rep and even though I had originally told him I'd be ready to buy in a week or two, he was very patient and understanding throughout the process, never trying any hard-sell techniques or pushing me to make a decision before I was ready.The night before we were ready to make the purchase I came across this website and read these reviews. I had had a negative experience with a Jeep/Dodge dealership up north just a few years ago, so I was almost swayed me to look for another dealership.I'm glad I didn't. The next day we were able to hammer out a deal in no time at all. They gave me a very fair deal on my trade-in and exactly the financing that I expected. It was the most pleasant and hassle free car-buying experience I've ever had. There were no hidden fees, silly up-sells, or "convenient" thousand dollar mistakes in the paperwork. Throughout it all, Chris was friendly, honest and knowledgeable. At the end of it all he walked me through every feature of the fully-detailed car with a full tank of gas. (Hard to believe those last two things would come as a surprise, but that was not the case with the Jeep dealership up north).All in all, a great experience and I hope their service department can carry the torch in the years to come.

mich21

21 de jun. de 2014

Very rude in your face to a women.. They gave wrong info so I tried to meet half way over $12 dollars.. Really? Don't buy here they are con artists

harleykesselman1

4 de may. de 2014

These people are the worst dealership I have ever dealt with. They sold me a new car in September of '13 and it is a LEMON! Delray Dodge consistently orders the wrong repair parts, their technicians miss service items and they even damaged my car causing $1000 in body work to be done to it. My car has been in their shop for over two months since I've bought the car. Their dealership refuses to deal with the situation appropriately. When I complained they even blocked and deleted my comments from their Facebook page. STAY AWAY FROM DELRAY DODGE AND DELRAY MOTORS!! Buy cars from anywhere else!! They are the worst people I've ever had the misfortune of doing business with!!

Fonziela

1 de abr. de 2014

Most horrible experience I ever had. Purchase my new Jeep from this dealer in July 2013. I decided to opt for the leather seats which needed to be swapped out. First visit, wrong seat covers were installed, second visit was to show them wrong covers were installed (someone else needed to see this). Third visit was to get the problem corrected.Now it really begins.... December 2013 they had my car for 11 days!. There was paint chipping on the inside of the door, back of seats were coming apart, piece of plastic on side of seat caught my child's finger, and brakes squeaking to name a few.Eleven days later when I picked up my car it had been driven for 10 miles, it was covered with tree sap all over the car, and the roof of the car was dented. They did not even offer to wash the car.Drove the car for 1 day, and the break squeaking occurred again. I was told by the service manager that "I should take my car to another dealer, as there is nothing wrong". One day I was in the area an popped in. I took the service manager for a ride, where he heard the brake problem. He never apologized for what he said about taking the car elsewhere. They did finally fix the brake problem. Yet, I am waiting 4 months now to have this dent repaired.DO NOT BUY A CAR HERE.....RUN FAST FROM THIS DEALER!

Str8edg

28 de ene. de 2014

Drove 3 hours after confirming they had the vehicle I was looking for,, upon arrival they told me the vehicle had just been sold to a dealer 10 miles from my house in Fort Myers... They tried to rectify the situation, but dropped the ball. Unorganized group and no wonder they have low review. I gave them a chance and they blew it...

glaffey

23 de oct. de 2013

Frauds...quote prices that don't exist...use an 8% gap end of lease value. No industry standard for evaluation...more like "heads or tails"

bradsf

29 de may. de 2013

Horrible experience! My wife and wanted to buy a Chrysler Town and Country. The sales person was nice enough as we visited twice to consider buying a Chrysler or Honda. We decided on the Chrysler because the price we were given in writing was better then the Honda. We were given pricing at the dealership during the second visit in writing. Over the weekend we decided we would move forward and we finalized the vehicle to be purchased. The dealer had to get the car from another dealer. I was sent via email the window sticker with the final price of the car in BIG BOLD WRITING. I asked the salesman to get all the paperwork complete prior to my arrival. He insisted I just come in and get everything done. The salesman didn't want to do anything until I arrived.When I arrived the salesman started the paperwork. Upfront they asked me for a deposit on the car with my credit card. I was happy to give them a deposit but insisted on the breakdown of pricing. Multiple times I was told you will get it soon. When they finally provided me with the pricing it was $1,000 more then the price we agreed upon. When I explained the pricing was different both the salesperson and the finance manager said this was the price with taxes and rebates for five minutes. Eventually the Chrysler team noticed it was different and said " oh, we made a clerical error, it is an honest mistake". I told them I came in to buy a car based on the price they agreed on and started walking out. While walking out I poked my head into the General Managers office and said " When you sell someone a car you shouldn't try raising the price on signing by $1,000 and act like it is a mistake". His comment back was "We only make 2% on the car and it is a waste of our time." He didn't deny they tried to raise the price. It got heated and I went down the street and bought a Honda. DO NOT BUY A CAR FROM DELRAY CHRYSLER!

tntsp

25 de ago. de 2006

Have had nothing but problems with this dealership on their service. I bought the car in NC but live in FL so Maroone was my local dealer. When my 02 Dodge Dakota was about 6 months old I heard a noise in the front end and since we were in NC we took it back to the dealer we bought it from. The diagnosed the problem but since we were leaving and they didn't have the part in stock they let us know what we needed. When I brought it to Maroone they didn't want to hear that it was the ball joints and the control arms (maybe because there had just been a recall on the same parts!!!) They kept telling me they didn't hear a noise - but as soon as I would drive off it would do it again. Finally the end of my 36k warranty was coming and they finally heard the noise but said it was my serpentine belt - the noise went away. Well then my engine light came on last Dec, so I made an appointment with Maroone for service and it sat there ALL day and NO ONE looked at it. I was leaving out of town the next day so I couldn't let it stay another day - I figured I had an appointment they should have at least looked at the truck. The next day I called to make another appointment and of course no one answered so I left a message - no return call. A few months later I make an appointment to get it looked at - so I take the day off work and they call and CANCEL the appointment. Last week the truck started making an awful squeaking noise and the engine light was still on so I made an appointment for Arrigo and have already been treated so much better by them. They found that the Fuel Pump Seal is bad and the ball joints and control arms are no good (just what I told Maroone was wrong with the truck 4 years ago!!) and they also found that the rear wheel cylinder is leaking hydrolic fluid something I didn't even bring it in for. Since they don't have the ball joints in stock it will be in service over the weekend. I have the extended warranty and it covers a rental and they were nice enough to take care of that for me - Maroone would never have offered that - especially since they can't even look at the vehicle even if you have an appointment!!