StevieDelray

30 de sep. de 2016

Along with going to the dentist I dread the car purchase process in almost equal terms of distress, until I met Craig Sabarese at Schumacher Delray Beach. All summer I knew I needed a new vehicle but avoided taking responsibility out of fear of unscrupulous salesman. So last Saturday with heavy heart I rolled into several dealerships and gazed in horror at the fake pasted on smiles of the parasitic sales people in each lot, I left as quickly as I arrived in each of the 1st eight dealers I investigated.. Similar exprience in Schumaker's lot... Until... I looked past all the eager sales smiles to the edge of the lot and there, leaning against a random vehicle with arms folded and a relaxed Clint Eastwood like demeanor I saw one man. One man with the calm, professionalism I knew would treat me, "The Consumer" with respect and honesty. We walked for 10 minutes, talked about everything but cars, I'm from Boston(Go Red Sox!!) and he's from New York(Boo Yankees!!) but still we found common ground. Craig easily found a vehicle for me with styling I loved and within my budget! Paperwork was done rapidly and efficiently while Craig kept me entertained with his infectious humor and I was on my way in time to get in a few hours at the beach!!! (Best part! my curmudgeonly neighbor upstairs had bought same car, same model year, same miles, same options earlier this month and I paid thousands less!!!)

D.Tito

30 de sep. de 2016

Had a great experience working with Craig Sabrese on the purchase of our Jeep. He was professional, friendly, accessible, honest, and knowledge. After visiting several dealerships, Craig was the only salesperson we wanted to work with. He really listened to what we were looking for and made it happen! Awesome experience. Go see Craig if you are in need of a car!

Phyllis R L

30 de sep. de 2016

I just purchased a 2017 Forester. Looking to purchase a new car is very tedious and daunting. Went to several other dealerships searching for the right car. The sales crew at Subaru Delray Beach were terrific. Tom my sales rep., Scott the technical expert , Amin in charge of pricing, and Brett in finance. I was not the easiest customer. It took me 3 visits to finally decide on a purchase. My husband said I wore them out. On the day I purchased the car I was still indecisive. After quite a few hours and with their patients I finally made my decision. They assisted me in every way. Scott was amazing in his knowledge and helpfulness. Tom was in constant communication with me and responded to all my questions by texting me. Amin had his pencil sharpened working with me on the final numbers and Brett in finance gave me very good advice on which extended plans were best for me. He was right, my husband said I did the right thing. So with that said, thank you gentlemen at Subaru, Delray Beach.

Susan

26 de sep. de 2016

My service rep (aahhh! I am drawing a blank on his name) was so professional and kind. He kept me updated on my repairs and escorted me to the waiting room. He really helps the dealership maintain its impressive status as THE place to buy your new/used car, because the Service Dept. is the most important place after you buy your car.

Joanie and Paul

25 de sep. de 2016

Craig Sabaese was awesome! He was professional and very intuitive. Craig loves his job and it shows. He even followed us home to pick up our trade-in. He has followed up with us to explain all of the "bells and whistles" on our car. When we have called him he has been extremely responsive. Very Satisfied Clients,Joanie and Paul

MGmyrk

24 de sep. de 2016

Great!!! Just got my second Jeep from the same dealer/sales associate. Got to go see Corey L. for your next Jeep.

Gerald

22 de sep. de 2016

When I brought my car in for service I didn't have to wait around for a service adviser, it was taken within minutes. I was notified when it was ready very politely and with all needed information.

SRT392IE

20 de sep. de 2016

i saw a car they had advertised online that I was interested in for my daughter. I put in an online inquiry and received a response almost immediately. I had been looking for a car for a few weeks and inquired online at other dealers but you would be very surprised or maybe not that half the dealers won't even reply. I made an appointment to go check it out and it was a very no nonsense stress free transaction. We were able to negotiate a deal that made everyone happy and a couple hours later the car was in my driveway. Very nice staff there, a HUGE selection, very comfortable, and most importantly, no games. Before you go anywhere else, go to Schumacher Delray and ask for Craig Sabarese and he will take good care of you. I plan on purchasing my next vehicle here!!!

Kim Galletta

19 de sep. de 2016

The easiest car buying experience ever. Craig was knowledgeable, friendly, and made the whole process easier! i plan on recommending Schumacher to all my friends.

Tara Snifeld

19 de sep. de 2016

We purchased a used 2013 Chrysler Town and Country Limited Edition about one month ago from Schumacher Delray. I worked with Craig who was fantastic and made both my husband and I feel welcome. Craig took the time to explain the features of the car and went over the history of the vehicle and was extremely forthright when answering questions. The car has been nothing short of excellent thus far and I am thankful for the service we were provided.

Raymond Dlubac

17 de sep. de 2016

They did a great job washing the Lincoln. Well satisfied with the service. Miss Alan thou.

Curt

16 de sep. de 2016

Great guy! Found our car in my price range. Will definitely go to Craig for our next car. Looking forward to an ongoing relationship. Schumacher is great!

Cathy Berry

14 de sep. de 2016

Dan Blackburn at Schumacher Delray made the leasing experience a pleasure. I got a great package on a new Lincoln Hybrid from the very start. Dan has continued to follow-up with me as the months have passed and the outcome of a recent service department visit could not have pleased me more.

Amanda

12 de sep. de 2016

I had an outstanding experience at Delray Subaru and Craig S. was great! The entire process was simple and I felt the dealer was honest and worked with me to get me in the car I wanted and out of the car I didnt'! I was treated with respect and professionalism, unlike my prior experience at Wayne Aker Ford. Everyone at Subaru was friendly and accommodating. Definitely would recommend this dealer!

Ril-ange

10 de sep. de 2016

Great customer service from Craig Saberese. He was patient and helpful in giving me advice on choosing my new car Jeep Wrangler sport.

Victor

6 de sep. de 2016

He's prompt in communicating with me about the repairs needed , he's spot on with his estimates and even helps with getting a rental set up.

Joseph J. Berardino COLONEL, USAF (Ret)

3 de sep. de 2016

HAVING BOUGHT OVER FORTY NEW CARS IN MY ADULT LIFETIME, IT IS RARE FOR A SALESMAN TOBE ABLE TO ASTOUND ME. Dan Blackburn absolutely astounded me with his unequaled efficiency, depth of knowledge of my automobile, dedication to my satisfaction and attention to every detail of my needs. He is the best. If there is an award he is eligible for, I hereby nominate him. He deserves a bonus.

Garry Grieser

1 de sep. de 2016

Upon arriving at the Lincoln Dealership I was greeted by Dan Blackburn he walked me through the whole process . He was kind enough to make recommendations as to the type of car I did end up buying . He even explained in detail how the hybrid car worked and the bennifits of ... He then turned me over to Phil the finance manager and I have to say I've never liked those guys but to my surprise Phil treated me like an old friend as did Dan ... Two very knowledgeable and kind professionals...I look forward to coming back at the end of my lease ...Regards , Gary

Barbara Soresi

31 de ago. de 2016

Ralph Congello is by far, the best salesman, I've ever dealt with. It was a pleasure dealing with him. Would do it again. I needed help getting my Pennsylvania registration. Ralph helped me until it was done. Thanks again Ralph.

Ken

31 de ago. de 2016

Ralph made what is normally a stressful experience, buying a new car, into a pleasant one. Not an easy task with me. Thanks, Ralph, keep up the great job.

Howard Goldman

30 de ago. de 2016

I bought a pre-owned Jeep Grand Cherokee this past weekend at Schumacher Delray from Craig Sabarese. I have purchased more than 40 new/used vehicles over the years and have to say that Craig is the most professional, straight-forward, knowledgeable, easy to work with and humorous salesman Ive dealt with. It was a very positive experience and I highly recommend Craig.

Edward

30 de ago. de 2016

Good timely service. Knowledgeable service manager. Got in and out in less time than expected and was very pleased with the overall service and condition of the dealership

Larry Ross

29 de ago. de 2016

Awesome dealership and staff. Craig Sabarese was a master at putting everything in order so that I was in and out with my new truck quick. It was perfect since I drove from the west coast of Florida to check out the truck. Great place and I would definitely return for business in the future. Thanks again

CJ

28 de ago. de 2016

I just bought a used car for my 18 year old son, the salesman Craig was phenomenal in handling my needs, the finance department was exceptionally quick in getting us finished with all the paperwork, love that econtracting. I will send all my friends and family to do business there.

James

24 de ago. de 2016

I wanted to say a big thank you to Ricardo in Service for the excellent service. I am very happy with the service and the staff.

McGoo

24 de ago. de 2016

Corey at the Delray Beach store did a great job of explaining the differences with the various Jeep models and helping us identify the right one for us. This was our first Jeep and we absolutely love it. A great buy and a fun process.

Friendly and courteous.

23 de ago. de 2016

If you want friendly and courteous service for your car I would highly recommend coming here. The service department or friendly they were helpful and I felt the price was fair.

Luv driving

22 de ago. de 2016

Craig sabarese was fab! He was dynamic from start to finish he said hello and made us feel like family. Listen to what we were looking for and led us to the best car for us both for our budget and our needs. He has us as customers for life.

Hector Negron

22 de ago. de 2016

Very pleasant staff and comfortable waiting room. I had a great experience while visiting this dealer, no pressure tactics. Excellent service and knowledgeable advisor in Yvonne Felix. Thxs Guys.

Sunflower70

16 de ago. de 2016

Can't thank Craig Sabarese enough for the great car buying experience at Schumacher Jeep. My son is in his new Jeep and couldn't be happier!! Thanks Craig for making car shopping not so painful!

Sheldon Altenhaus

14 de ago. de 2016

The service was as expected. Your waiting room comfortable. Your coffee tasty, but you only serve sides in showroom area. How about the clients that enjoy comfort?

Evelyn Rosario

7 de ago. de 2016

Ours sales person was the best he took the time to explains the deal and show us the mkx also took time to deliver it the next day

David Demyan

2 de ago. de 2016

It was a good and trustworthy experience. Transaction was handled professionally in all aspects but one: they seem incapable of communicating with my insurance company.

Fernando

26 de jul. de 2016

Pedro and James really went the extra mile to accommodate my needs, thank you very much

Amy

25 de jul. de 2016

Craig Sabarese sold me agreed used car!! It was working my price range, it's beautiful and it will be a great car for years to come! He took the time to listen to my concerns and my thoughts and found me a great car!!! The experience was easy, painless and, dare I say...fun!!! Thank you for a great car!!!!

Guillermo Rosario

20 de jul. de 2016

Few words to describe our experience: Simple and friendly sales approached equals great customer satisfaction! Our appreciation to Pedro Diaz-Pre-Owned Sales Associate and the finance staff you went the extra mile!Thank you,Rosario's FamilyNew owners/Lincoln MKZ 2013

Marshall Hershon

19 de jul. de 2016

Your staff was excellent.The time for doing the paperwork was much too long. (I know there are things to be done, but there must be a way to shorten the experience)My wife loves the 20127 MKZ Hybrid. She traded from a 2015 MKZ HybridActually, the new MKZ drives nicer than the 2015.We were happy to have given Constantine his first deal !

Frank Stec

18 de jul. de 2016

I came from Chicago in January and was looking for a new Lincoln dealer and found yours. It is so professional and curious.

David Katz

15 de jul. de 2016

2017 Lincoln MKC. Staff was attentive and very helpful. Met my price and picked up the car the next day.

Karen Moore

9 de jul. de 2016

This is a outstanding location I will go no where else. Maintenance and personnel are outstanding. Young lady at front desk very attentive and nice, ensuring I was helped and comfortable.

Raul Montero

8 de jul. de 2016

Francis Joe was great. The service was great and you have a new customer. I had a bad service experience at Margate Lincoln and switched over and I am very happy. Great job and service Francis.

Janice

24 de jun. de 2016

Frank was realistic, accurate in his time estimates, fully open about the pros and cons of repair, pleasant, personal-able, a joy to work with. Often times repair personnel can be judgemental, he was not at all. He was wonderful to work with. Renting a car thru enterprise at a reduced rate worked well too.

Leonard

24 de jun. de 2016

I really liked my service advisor that handled my service visit. Waiting area was very comfortable and my advisor found me when the oil change and checkup of my SRT was completed.

Francine

24 de jun. de 2016

Chris Day went above and beyond customer service when helping us not only with the purchase, but again when I got a flat tire when I drove a mile away from the dealership. He came out to Dixie Hwy to make sure I was safely making it back to the dealership ( right front tire had a psi of 2!), and once there Frank Santilli and Chris made sure my tire got changed as quickly as possible. Also, Brent (?) who had us sign all of the lease papers was very friendly and efficient!

Maritza

23 de jun. de 2016

They let me leave the truck overnight & it was safe & I picked it up after work with no delays.

Patricia Mccutcheon

23 de jun. de 2016

i have a 2014 MKZ, from your dealership, like the last 4 vehicles i have , have come from there. professional staff, clean and neat waiting room, attractive show room, much nicer than any others in the area. i continue to go to your dealership because of Dave Adams, he is the BEST ever, knows everything about cars, is always professional, courteous, doesnt waste any time just gets the job done, he always has been this way. I have mentioned this to people there but glad now i have the opportunity to put it in writing. There is a closer dealership in Broward county closer to my office and would be more convenient to me, but because I like the dealership in Delray best, i go to that one, and again, for service iI go to yours mainly because of Dave Adams.

Barbara

22 de jun. de 2016

my service advisor, Marylanea was the absolute best- she was friendly professional and efficient- thank u soooo much for great service

David

22 de jun. de 2016

Rollin Bernardin is great person, he really does care about getting people the vehicle they want. It was a joy working with him.

William Stanton

20 de jun. de 2016

Staff always helpful. Especially Service Manager A. Payson.

Tom Turpie

16 de jun. de 2016

Greeted promptly and efficiently at check-in for my first visit for an oil change. Was pleasantly surprised and very happy to hear my pre-owned MKX had a pre-paid maintenance plan. Bought a new cabin air filter.

Robert Ornitz

14 de jun. de 2016

service manager, allen did a very good job in handling my service and problems

Harold Shapot

13 de jun. de 2016

Oil change, new wiper blades, rear light bulb replacement and one other item - all went well.

Joel Garrison

10 de jun. de 2016

Service advisor Dave Adams was extremely courteous and helpful. He kept us informed on the service status and was very helpful in setting up future appointment most convenient for us. Adams is best service advisor ever.

Marilyn

10 de jun. de 2016

it was very good, Felix was great. I believe 7 words describe how I felt about the service. what eles can I say?

Cliff

8 de jun. de 2016

I know that my Service Advisor Cindy was extremely busy but she took the time to listen and address all of the issues with my vehicle. She also kept me posted as to the progress of the repairs that were being done so I never had to call to find out. This experience was unlike most that I have had with other car dealerships.

Eric

8 de jun. de 2016

I came in angry and left grateful and appreciative.The gentlemen in service who handled my car as well as the driver who brought me to you.

Alfred Cullen

5 de jun. de 2016

Always great service at Delray Dave Adams has been my service rep for the last 8 years and is one of the main reasons I keep using Delray and the 2 Grand Marquis and 1 Town car I bought there

Pamela Walker

4 de jun. de 2016

The sales advisor and staff was professional and efficient. I highly recommend this dealership.

Elvira Hazlett

29 de may. de 2016

Leasing a MKZ, friendly staff, service personnel Excellent!

Marvin Rapaport

27 de may. de 2016

2010 mkz bought used. Dave Adams is service person. treats me well and informs me of status of service and timing.

Jesus

27 de may. de 2016

I was taken care of very quickly. In and out for an oil change and was given a complimentary quick wash which I was not expecting! :)

Joyce

24 de may. de 2016

I had such a nice experience at Schumacher Chevrolet in 2011, that I decided to come back, which I have never been a repeat Customer any where else. Everyone at Schumacher Delray was just as friendly, knowledgable & made sure that we were happy with the quality and price of our two new vehicles. Our Sales Associate, Rollin Bernardin was great. He listened to what we were looking for, what our budget was and made it happen. Now we a beautiful 2016 Chrysler 200 & 2016 Jeep Wrangler. Thank you!

James

22 de may. de 2016

Work completed in a timely matter.Donot have any idea why service persons had to cash out my bill.Need to hire a cashier. My service person was friendly an professional.

Robert Miller

20 de may. de 2016

service advisor ( Dave Adams) gave me updates as to when to expect my vehicle as he knew I needed to get to work. Very Pleased

Richard

18 de may. de 2016

Problem solved under warranty. Service advisor was attentive. The car had to be left on a Monday without appt. as I deemed that more damage could occur to the rear suspension if driven. The service dept. was very busy and it was Friday before they could correct the problem. At least they had the parts.

Larry

18 de may. de 2016

Frank Santilli, the service representative, was excellent. Frank took charge of the job, knew exactly what was needed, and oversaw the process with professionalism and expertise.

Jonathan Fedele

17 de may. de 2016

Great experience. Speedy service. Very professional

Joshua

17 de may. de 2016

Frank was very awesome! I'm am going to tell any of my friends to ask for him in the future. Thank you very much!

Jerome

17 de may. de 2016

Advisor was well versed in explaining the problem an explained it so I understood the issue. My car was cleaned an ready when i came in for pickup. My adviser was Yovonne Felix an was very good.

Robert Botwinick

16 de may. de 2016

staff was great especially alan payson. did what you said you would do in a timely fashion.

Barbara Schepps

14 de may. de 2016

I had my car serviced for the first time. Everybody was very nice and I was only there a short time.

Ellen

14 de may. de 2016

Quick and friendly service, complete satisfaction with the staff and service. Even gave the car a nice wash! It's the only place I go to get service. Mr. Santilli is the best!

Irving Scott

11 de may. de 2016

Very pleased with your prompt service on my 2013 MKS! Couldn't be better.

Fabiana

10 de may. de 2016

My sales rep. was honest and genuinely cared about my concerns and requirements with the vehicle purchase. It was a great experience.

Donna Goray

10 de may. de 2016

I leased a 2016 Navigator. I have been a Navigator driver for almost 15 years. The Dealer service and sales person was accommodating and extremely helpful.

David

10 de may. de 2016

Marcos Campa was the star he is a read 10!He put in slot of extra effort to make deal happen

Pasquale Aversano

6 de may. de 2016

As always, my experience with Lincoln Dealership in Delray Beach, has been a pleasant. I have be treated extremely well. I have been there by appointment and by emergency and was treated the same. Mr. Adams has helped me numerous times and is very helpful and more just as important, he is knowledgeable. I will continue to use your services, and hopefully someday purchase a newer model Lincoln.

Ronald

6 de may. de 2016

Service representative Cindy was able to determine that my repairs were covered by various warranties thus saving me quite a bit of money.

June Allen

5 de may. de 2016

Service was excellent. My service advisor was helpful and kept me informed of progress

Scott

5 de may. de 2016

I like the personal treatment. My service advisor was on the job for only his second day and he was excellent. I love the service at the Schumacher dealership!

Yvonne Suutari

4 de may. de 2016

2003 Aviator. Service completed in a timely manner. Service staff helpful and courteous.

Robin

4 de may. de 2016

From Gary, our salesman to Louis, sales manager,Brett in finance and Amada in Insurance,everyone could not have been nicer and more professional!!! The whole team was Awesome and we would refer anyone looking for a vehicle!!!Thank you

Diane

4 de may. de 2016

Mel was my tech, he was professional, precise and courteous. The was very clean and comfortable. Rick was my driver and very prompt and friendly and also very courteous. I give everyone an A+ and I appreciate it.

Joyce Jennewein

3 de may. de 2016

Made my appointment quickly and was greeted upon arrival The waiting area is comfortable and my service advisor kept me informed as I waited. All my work was finished at the time quoted. This is the best dealership I have ever been to.

Arthur Beck

2 de may. de 2016

I was very pleased with my sales person and because of him I leased my car. He was very helpful and honest with me. He understood all my questions immediately and didn't ignore or try to switch the conversation!!! I must admit I was pretty upset with Lincoln for changing the base model. All my leases included an automatic lift tail gate and a garage opener. Lincoln claims they want to be a luxury car and then they go and subtract these two important items from the basic model, which I have been getting for many leases. I was so upset that I almost leased a Lexus, which I might ad was less money, monthly. But Steve saved the day for you and now I'm back with Lincoln!!!

Marykay

29 de abr. de 2016

I was kept up to date throughout the day on the progress of the service work being done. I really appreciated that.

John

27 de abr. de 2016

Easy to make an appointment ,prompt service when I arrived.Friendly service staff. Very impressed for my first visit. Will definitely return.

Jay Strauss for owner Gerda Zycband -

27 de abr. de 2016

YOUR service tech- DAVE- was efficient and very helpfulHe ordered a tire rotation with out my knowledge and that was very expedient of himHE TOLD ME 45 minutes and thats exactly what it tookcar got washed and sparkled on deliverythanks for making the oil change chore, simple, easy and pleasantJay Strauss

Belinda Moore

26 de abr. de 2016

It is a pleasure coming to the Lincoln dealership. I am treated like a queen and thanks to Alan Payson he always keeps me informed while I am in the lounge. I drove to work at night after 10:30 pm and you don't know what is going to happen. Alan showed what needed to be done and it changing 4 types of fluids. I was glad to get it done there as you have all the parts and everything my car will need. I felt better when I left knowing everything was in working order. Thank you Alan.

Morton Klatman

26 de abr. de 2016

Staff was very helpful and courteous. They listened to my complaints and were happy to help with my problems.

Ruth Unks

19 de abr. de 2016

Alan Payson is a very efficient, customer-oriented sales representative. Polite and accommodation.

Michele Briganti

9 de abr. de 2016

Dave adams is superior in what he does ty. Great service and techs

Glenda Thompson

8 de abr. de 2016

Service was friendly, timely, and well done. Dave Adams is terrific.

Al Klein

6 de abr. de 2016

i been going to delray lincoln for years for all my service needs, keep up the good work

robert

1 de abr. de 2016

Service was great.Only one (1) small situation. That evening I noticed that the passenger side interior door handle was loose. No one had used that door.It is not broken and does function. But I will be returning next week for a service mgr to give opinion on what can be done. It was not that way when I brought it in.

Eileen Waldman

1 de abr. de 2016

Alan Payson is the best. Drop off and pick up is very easy.

Carolyn

31 de mar. de 2016

My service advisor Alex, was very knowledgeable and opened the hood and showed me the issues, he gave me an approximate figure of cost to fix and it was right on, it was done quickly, i felt in good hands knowing that my vehicle was being fixed by experienced technicians that specifically know about my specific model, having it washed before I picked it up was a nice surprise too. Everyone I had contact with were nice and professional .

Jamie

29 de mar. de 2016

The service advisor was courteous and professional and showed concern for how long it took for someone to actually help me.

Charles

26 de mar. de 2016

This was the best experience out of all the times I had my truck serviced (oil changes). Instead of telling me that I have multiple recalls, I was given a loaner and told "we will take care of your vehicle. Don't worry about anything." On top of the issue I brought the truck in for.

Agueda

24 de mar. de 2016

the staff was excellent and they did all they had to do to get me the Jeep. I am so excited !! Corey and Ken and Amy the finance lady where amazing and KUDOS to them all, especially Corey he was kind and funny and great information.

Donald Lapinson

21 de mar. de 2016

my service adviser was friendly and knowlegable in handling the belt and seat problem with my mkzhe arranged for a loaner and returned my lincoln in a timelymanner fixed and washed and checked outi would definetly use shumacher lincoln in the futurethanks for the great dealer representing you don lapinson

Luz Travino

21 de mar. de 2016

I purchased a Jeep in October 2014 and my car has been serviced at your Jeep dealership. I have always received prompt and courteous service.

Mona Mcqueen

18 de mar. de 2016

Everyone is so welcoming. Dave is the best service advisor. What we absolutely love is, every time our car is being serviced Dean Danjoe ( I hoped I spelled his name correctly) our car salesman Always comes down to greet us. Thank you

Esther Radin

17 de mar. de 2016

The lease on my 2014 MKZ was expiring in two months. I made an appointment for a routine oil change and service. While waiting for service to be completed, I went into the showroom to check out the new vehicles. I wound up leasing a new MKS. The sales person and the staff of the dealership were very courteous and helpful. It couldn't have been a experience. The service advisor was also very helpful.

Troy

17 de mar. de 2016

Easy drop off, services were performed as expected, and vehicle was ready when promised. Online scheduling process was solid. Great experience overall!

Chuck

2 de mar. de 2016

service adviser S.Waters, I had my car serviced there before as always Steve listened to my concerns and he took control to get my car fixed in a timely matter.

Bonnie

28 de feb. de 2016

Nice to see some new faces in the service dept. But, you still have a few cranky ones left over from the previous dealership. You need to keep a careful eye on them because they come from the previous owner who was not at all big on service or customer needs.

Christina

28 de feb. de 2016

Corrigan Andrews and everyone else we felt with were amazing... Such a friendly atmosphere... The best car buying experience we have ever had

Moroni

25 de feb. de 2016

You guys make me feel welcome and help me to look the car i wanted special thanks to Dave from delray dealer he was on top of everything

Stanley

25 de feb. de 2016

My Service Rick Quinones always treats me like a friend. He is an exceptional staff member. He gave me an early morning appointment as I asked, the car was ready in 2 hours -- as he said it would be.He told me the estimated cost before the work was done and the actual cost was almost exactly his estimated price.My salesman no longer works at the dealership -- but Rick makes me glad I purchased the car at Del Ray Chrysler.

Karen

24 de feb. de 2016

Joe, our salesman was friendly and easy to work with. Izzy, the manager helped us get the deal we could afford.

Chester

23 de feb. de 2016

The salesman Pedro Diaz was amazing. He was able to negotiate a fair deal and handled all the paperwork efficiently saving time and was very thorough. I felt like he had my best interest at heart. I would definitely go back when it's time to change cars.

Susan Porro

18 de feb. de 2016

I brought my 2003 Navigator in for an oil change and there was repair work that prompted me to consider a newer, smaller car. I was introduced to a lovely saleswoman who listened to my needs and concerns. This woman and the manager went above and beyond to help me get a new car. I now drive a 2016 Lincoln MKC, which I love. I would recommend this dealership to anyone looking for a beautiful new car. The Schumacher family is exactly what I needed. A heart felt thank you for everything.

Diana

16 de feb. de 2016

The service advisor, Alan Payson, was great. My battery had died and had to be replaced. He got it right in and taken care of. He kept me informed of the progress and walked me through the whole thing. I could have taken my car anywhere but I won't because I get such good service and feel comfortable with the Schumacher staff. Thank you.

Alejandro

16 de feb. de 2016

Very friendly service from the service adviser. All was done in a timely fashion. My concerns were addressed and answered!!! Thanks guys, keep it up!

Michael Doran

16 de feb. de 2016

2014 dodge ram.Had a rear window leak,shop replaced window seals.Everyone was very helpful. Work was done when promise.

Jose Maya

14 de feb. de 2016

Great service and fast gave me my truck back in the time I was told it would be done

Scott

14 de feb. de 2016

Mr. Payson went out of his way to make sure everything was done right and that my car was cleaner when I picked it up than when I dropped it off! :)

Donna Ditchik-arnold

13 de feb. de 2016

I brought my vehicle in for body work.I was disappointed to learn that any major body repair work in the future will have to be done in West Palm Beach.

Venita

13 de feb. de 2016

Kiel Palmer, Sales Manager, Scott Gregory, Salesman, Chris Hemingsworth, Finance Manager, and Amanda Frasier, Insurance Agent, were all excellent. So courteous and helpful. They made buying a new car (something I usually dread) a pleasant experience.

Mirta Sanchez

12 de feb. de 2016

amazing service. Nick Ramos & Service Team are truly a special group of team.

Kevin

11 de feb. de 2016

I liked the fact that a service writer named Frank called me while he was at his house with a broke ankle; to ensure that I was taken care of!! Also would like to say that Scott was asked to take care of me while frank was out ... inspected the car gave me with no pressure all the items that need to be taken care of in the near future.

Joan

5 de feb. de 2016

Scott Gregory helped me give my wife a surprise birthday present with a big red bow on the hood of her new Subaru. She was blown away. I have thanked him personally, but please let Scott know how happy he helped me make my wife.

Martin

5 de feb. de 2016

Took quickly in mid day. Work done well as far as I know. All my auto work done here in past. So far so good

Heather Brocato, Steve Schroeder

4 de feb. de 2016

best sales experience, thanks to aaron brinsko and the Schumacher team, they did what they had to do to make the deal happen, thank you steve and heather

Jo

4 de feb. de 2016

My advisor was very friendly, understood my concerns and didn't try to sell me something I didn't need. Very honest and professional.

Philip

2 de feb. de 2016

Service was excellent and very courteous. Dave Adams is an excellent service writer who I have been dealing with for many years.

Bret

2 de feb. de 2016

The team at Schumacher really catered to me from the moment I stepped in. From the test drive to leaving with the car I always felt like part of the family.

Valerie

29 de ene. de 2016

Fast, pleasant, clean - phone reminders helpful. The sales and service process are painless. The access to and from the site is easy. Coffee and donuts for customers

Trisha

28 de ene. de 2016

Every employee involved in our a Jeep purchase did an excellent job along sure we were taken care of. When our first deal fell through, our salesman (Chris Day) went above and beyond to make the situation right. We ended up with a better deal on a better vehicle. As disappointed as I was, I'm so glad it worked out the way it did!

Robin Natiss

27 de ene. de 2016

THE SALESMAN WAS VERY HELPFUL .HE WAS NOT PUSHY. HE HELPED US TO OBTAIN INSURANCE.HE EXPLAINED IN DETAIL HOW TO OPERATE ALL THE FEATURES ON THE CAR.

Ada

27 de ene. de 2016

It was quick and efficient. Yovonne Felix the service tech was very helpful I did not feel pushed into any extra services. He listened and suggested.

Stephen

27 de ene. de 2016

Alan Payson has been my service manager for many years. I have been a customer for 20 years and all the work that had to be done was done to perfection

Karyn

27 de ene. de 2016

my previous experience was disastrous I received no help from my former service writer orthe service manager.This time, Frank Murano greeted me,introduced me to Scott Owen-who was terrific LIKE NIGHT and DAY from last time!!!

Nancy

27 de ene. de 2016

Alan Payson helped us and was able to snap a front bumper panel on and remove black tread marks where a run-away-retread had hit the car on I-95. Quick in and out.

Donna Linnet

26 de ene. de 2016

Service writer was very helpful & honored a coupon (expired) from an earlier visit. Much appreciated.

Michael

26 de ene. de 2016

Called Dave Adams on Wednesday for a service and was able to bring our Outback in the next morning. Asked Dave to make sure that the washer fluid was filled and he doubled checked just to make sure it was. Full service and a wash in one hour. Yes I'm happy.

Pamela

26 de ene. de 2016

before I even put the car in park I was greeted by my name and my car was taken in immediately. The service was completed within the time he had stated and was clean as a whistle when it was returned. Great service all around!

Samantha

25 de ene. de 2016

They made every effort to make everything right. The whole team worked to make sure we got everything we wanted and that it was correct.

Marlon Dechausay

25 de ene. de 2016

I purchased a 2014 Grand Jeep Cherokee and the service I received was great. Very professional and would consider this dealership again for future purchases.

Arthur Peiper

24 de ene. de 2016

MKC which we like very much. Everything promised was delivered and the people were allvery nice and helpful! NO PROBLEMS OR COMPLAINTS.

Stephen Barnett

23 de ene. de 2016

Very professional and exceeded expectations. Received what was promised

Stefan Pasternack

23 de ene. de 2016

every things went well anda warranty repair was done

Beth

22 de ene. de 2016

We leased a Lincoln MKC. we have been leasing cars for over twenty five years, so we really have some experience with the process. We were very pleased with how easy this process was at Schumacher Lincoln. Everyone was very professional and pleasant to deal with.

Kip Erzinger

22 de ene. de 2016

I purchased two 2016 Lincoln MKZ Hybrids and had a terrific experience. Steve Petrarca was very professional, congenial, informative and attentive to me and my wife. He answered all of our questions and went over all of the features on the car and explained the operation of the new vehicles quite thoroughly. Steve also called me more than once at home to follow up on my purchase and inquired as to any follow-up questions that I may have had in order to be sure that I was happy with my purchase and experience at Schumacher Delray Lincoln. Phillip Simon was far and away the most efficient finance manager that I have ever dealt with at any dealership-a real professional. John, the sales manager was very professional and accommodating as well. All of the dealership participants were a pleasure to work with and I would not hesitate to refer any friends or family to any of the members of their team.

Jim Mccully

21 de ene. de 2016

i have been servicing my town cars at this dealership for 6 to 7 years. they have always been honest and fair with me

Nancy

21 de ene. de 2016

My husband took the car in, and the service team was phenomenal, he said in future he would only take it to this dealership. He said they were so nice, helpful, and kept communicating until the issue was resolved.

Arnold

21 de ene. de 2016

Your service rep al made sure that our carpets were cleaned when the car was washed. Also service was pretty prompt

Patrick

21 de ene. de 2016

My salesman, Scott, in training, was very knowledgable about everything concerning my new vehicle and never pressured for a quick sale. Having purchased thousands of cars in my former career and bought many new cars for myself - Scott should be looked upon as a very valuable asset to your dealership.

Gloria

21 de ene. de 2016

Everyone was very friendly very courteous and very helpful especially my salesman Alan Gallagher. he went above and beyond to please me.

Beverlee Ashmele

21 de ene. de 2016

Excellent service tho lengthy wait.. Always received graciously .bfa

Alice Young

20 de ene. de 2016

My wife and I had been to several dealerships, they were only concern about "moving inventory", they could care less about the customer! Then we came to Schumacher and met Walter, He asked the most important questions and after making notes and checking inventory he advised my wife that to get that exact car she wanted, he would have to order it, she agreed and Walter ordered it and exactly as she wanted it and it came in 6 or 7 weeks. Walter exceeded our expectations with his kind and accurate information. We also met John, the sales manager, and he was very helpfu and and funny, but professional. John made buying a car fun, John had the attitude " I can do it, just tell me what you want". Then we met Mike, the finance person, he worked well with Walter and John, and we everyone was very easy but professional. Walter was out sick and Dean handled our paperwork and gave my wife the introduction to her new car, very patient, very caring man. You have earned our respect and recommendations to our friends and neighbors. My wife is very happy with her MKX and i am happy with the payments and zero interest. Thank You Walter, Dean, John and Mike.

Richard Danzer

20 de ene. de 2016

Always a good experience. Service people are top notch and very accomodating

Georgia Levine

20 de ene. de 2016

I purchased a MKX and have been most delighted with it. It is very comfortable and drives very well. The salesperson, Steven Petrarca, was most helpful in pointing out the safety features of the vehicle.

Alfred

20 de ene. de 2016

Salesman Ray, sales manager and finance people all treated us with respect. I felt they bargained in good faith and conceded enough during negotiation to make the deal worth purchasing from Schumacher.

Joseph Di Gennaro

19 de ene. de 2016

YessssssssssssssssssssssssssssssssssssssGreat people working there

Michele Dickstein

19 de ene. de 2016

The service was great, love your staff!I appreciate the timely appointment.

Barry Klein

19 de ene. de 2016

Angel was very professional. Took control of the situation and had my car repaired in short order. He's an asset to your organization.

Leo Presser

19 de ene. de 2016

I have been a customer since 1986 I hope Schumacher will be as good as the previous owners

Yona Silverberg

19 de ene. de 2016

to long to wait for a light. If you knew their is problem with the ar you should hav a spare. It took over 2 weeks.

Mark Goldstein

19 de ene. de 2016

Everything initially went smoothly. We quickly arrived at a fair price, and choose a vehicle. It included the trade of my Hyundai. Two days later I was informed the car we chose was not available. We went through a series of cars that didn't have the required options or had too many. Finally, we had the car that would suffice. We picked up the car, and away we went, or so we thought. Three weeks after I traded in my car and was happily driving the MKC, I started to get repeated phone calls from the bank (US BANK) the lien holder on the Hyundai. Seems that you guys neglected to pay off the loan promptly, and they were asking for my late payment. I repeated told them that I no longer owned the car, but obviously, the payment Schumacher made overlapped with their records, resulting in my getting these calls. I am hopeful that 4 1/2 weeks after I traded in my car, the bank is satisfied and my credit rating was not affected by the delay. The salesman was very helpful, as was the sales manager, but this should have been much smoother than it turned out.

James Pellegrino

19 de ene. de 2016

MKC 2016 Service and staff was great..............

Frank Stec

19 de ene. de 2016

Service on my 2004 Lincoln Town Car. This was my first visit and it was GREAT! Thanks I will be back.

Merle Unks

19 de ene. de 2016

Alan Payson is an extremely competent service adviser. We always asked for him to service our 2012 MKX. We will continue to do so for our new purchase of a 2015 MKS.

Alfred Cullen

19 de ene. de 2016

Always great service working with Dave Addams and your service guys !!!!

Adrienne

17 de ene. de 2016

That I can come in at any time, see Alan Payson and have my questions answered and/or my car serviced!

Stephen

15 de ene. de 2016

All expectations were met. What was committed to was actualized in friendly and professional manner. Service person, Dave Adams, made sure that all went as promised

Ruth

15 de ene. de 2016

The salesman, Steven Petrarca. A true gentleman, courteous and caring. He took the time to make sure that we were completely satisfied. A truly wonderful representative for your company.

Bridgit Attucks

14 de nov. de 2015

Most horrible experience. I was completely misled by management. I was there for three days trying to purchase a 2016 dodge caravan. The sales manager convinced me to come back each day promising me deals that he could not deliver. The deals started with the sales guy from the sales manager to the Internet sales manager to the financing manager. The final aggrement was made on the phone on the fourth day, I was happy and felt relieved of the previous stress this dealership put me through. Then about 15 minutes later after the phone conversation the sales guy text me, not even a call I g,uess he was too embarrassed. They were unable to deliver what we agreed upon. I was furious, I would never ever do business with this dealership and I would not recommend to anyone.