Adrian Datcher

11 de sep. de 2014

The dealer is very kind, respectable, and organized. I personally don't have any complaints. Great Service Everytime!

RylanC

10 de sep. de 2014

The employees from the moment you drive on the lot greet you with the up most kindness and understanding on whatever problem you may have for them.

Awesson

9 de sep. de 2014

As soon as I walked on the lot, I was greeted by salesman, Mike Thomas. He answered every question and concern I had with ease and really made even my browsing experience worth while, I didn't feel pressured to make my purchase; it felt like a conversation.

Amber Reese

8 de sep. de 2014

I have had a great experience with Serra Honda of Sylacauga. They have truly done whatever it took to make me happy and have worked with me and my budget. I would refer or recommend this car dealership to anyone of interest.

WhitneyS

5 de sep. de 2014

The people are friendly, give great service and do amazing work.

jaimecarbuccia

17 de ene. de 2014

Mishandling of Motor Vehicle title registration documents (By law need registered 21 days from purchase)12-16-13 Purchase an Honda Odyessy EX-L - Paid $699.00 Documentation Fees.12-16-13 Sale person (Shane Vick) documents will be mail to our home in Alabaster, Al01-10-14 Spoke with Shane Vick - no documents received by us.01-10-14 Shane emailed documents - I could not print them.01-10-14 Shane told me finance will mail the originals the same day to our home in Alabaster, Al.01-15-14 We had not received documents01-15-14 Spoke with Finance person and ask to FedEx the documents to us in Alabaster, his email din't arrived.01-17-14 Received a FedEx with only one (1) document.01-17-14 Spoke with Finance person - he said - you need two documents (2) he was with customer and will call back.01-17-14 Two hours later not call received.01-17-14 S.O.S!!!!!!!

liv2worshp

17 de jun. de 2013

I had previously bought from Serra Honda Sylacauga and had really enjoyed my car buying experience. I was interested in trading in my current vehicle and wanted to do business with them again. Came in , filled out credit application and they appraised my vehicle. Had to leave because of time , but the salesperson called me back later to say we were approved and that what I had discussed (monthly payment limit , etc) could be worked out . We then made the 30 min trip to the dealership the next day and the salesperson who I had met with the day before referred us over to another sales rep who was extremely rude and kept addressing me and not my spouse as if they werent there. He then did yet another appraisal on my vehicle and I asked him to be sure that everything that was discussed the day before was still what we were looking to do and he said yes. In the end, everything that had been told to me the day before was not being honored and we were being pushed into a car payment that was 0ver $300 more than what I had said we could do. He even said if he could match that payment with another vehicle , would we still consider buying from them and we said yes, only to have come back moments with an ultimatum of either paying a car payment $300 more than what we could do or stick with our current vehicle. We left, feeling hurt and mistreated. Terrible experience , I really thought Serra Honda was better than this.

unhappy family

15 de may. de 2013

I was there to buy a car and the Manager named Bob Benson was so rude. We were told are credit was no problem and when we got to the store we were told are CREDIT SUCKED. We heard this manager tell the salesperson to get the F------ customers out of the dealership because thet cannot buy S--t. We have bought several cars and never been treated like this. The manager cussed in the showroom for 2 hours on and off. We bought a car somewhere else.

Toobad

14 de may. de 2013

Found a car on cars.com for $10,995 on 5/10. Got to the dealer on 5/11 after driving 1.5 hours and taking off of work only to find that the car was 15-16k. Now it is 5/14 and the car is still listed at the same price. Found another car that I liked, test drove it, called back to see the status an hour later only to find that someone else "might or might not be in the process of buying it." I was told I'd receive a call to know if it was sold or not. Did not receive any calls at all since then. I would not waste my time driving to this dealership again. Time is money, money is time. Both money and time were wasted all day on this dealership.

RICKy

26 de oct. de 2012

I HAD A NO PRESSURE HAGGLE FREE EXPERIENCE! STEVE WAITES WAS GREAT......

JLohr

4 de jul. de 2012

Kenny's expertise is incredible in diagnosing repairs needed and getting my 1999 Honda Accord EX back on the road. Thanks Serra Honda of Syla"car"ga!

dyerstrate

2 de ene. de 2012

Out of all the dealerships I have dealt with over the years I have to say that Serra was the most businesslike and efficient of all. I always go to them for any service issues I have. Thanks for treating us like real people instead of a number.Have a great new year. Diane

pmallory220

2 de ene. de 2012

Thhe salesman was courteous and greeted me in a friendly manner. The general manager(Len Ganim), solved the prolem I had with a small paint problem I had on the hood.

WAY MAD

1 de ene. de 2012

NEVER BEEB TO A DEALERSHIP THAT WOULD NOT GIVE THE PRICE OF THE CAR ALL THEY WOULD SAY IS WHAT THE PAYMENT WOULD BE IT WAS NOT A VERY GOOD VISIT THERE NO MARK DOWN ON THE 2O11 CARS AT ALL AND IT IS ALMOST 2 YEARS OLD EVEN IF IT HAS NOT LEFT THE LOT YET THE WAY I LOOK AT IT.

kaylathornton01

30 de dic. de 2011

Had a great experience with Serra Chevrolet in Syla. The staff was very nice and very professional to me while I was looking for a new car.

george721

28 de dic. de 2011

I was very Pleased with my first experience with the Service Department when I visited for my first oil change and service on my 2012 Honda Civic I purchased in late August this year from Brandon Felty. Thanks again for all your Customer Service...

Karen Carroll

26 de dic. de 2011

2006 Honda Accord, Love my car, Will buy a Honda again, Thanks for making it so easy to buy at Serra Honda I will be back. Thanks Again Karen Carroll

dwayne12

26 de dic. de 2011

Took two weeks to get them down to my price , but end of month sale will get you off your feet and in a seat in a heart beat if you will sign on the line ! lol !! Love my ride but still waiting on extra key they promised 7 months ago .

acantrel

25 de dic. de 2011

My last service was related to a factory recall and it was handled quickly and professionally. The one and only time I had a repair not made complete the first service visit, they performed the corrective action next visit for free.

WILLIAMS3876

23 de dic. de 2011

THEY DID A GREAT JOB ON THE CAR AND THE SERVICES REP WAS WONDERFUL i was given atime when the car was going to be ready and it was right on time

chpowell

22 de dic. de 2011

Prompt and friendly sales service. Negotiated acceptable price and took delivery right away. I am very pleased with the quality of the car the the dealership.

filaizha thompson

21 de dic. de 2011

Serra Honda of syalacauga is a wonderful place to buy cars from. I bought my 2010 honda coop from this dealership, I havent had any problems at all. Their customer service is great, they help you with everything, their attitudes are great, everyone there has a great personality. I would recommend this dealership to anyone. They are very friendly and respectful. They have great experience. Their prices are great, they also work with you on deals and prices. Everything about this place is great! They are very mannerable people. They have nice cars, they have great offers. They have many too select from, their employees are always dressed casual and business like, they always help you , no matter what. There's nothing negative about Serra Honda of Sylacauga. (:

brandyglenn

20 de dic. de 2011

Serra Honda of Sylacauga is a great place to buy a vehicle. They are very helpful, friendly, and courteous. The service department is friendly and helpful. Sales person Brandon Fealty helped us to get the right vehicle and pricing for our family. I would recommend them to anyone. We are enjoying our 2011 Honda Accord from SERRA HONDA OF SYLACAUGA. Allison & Brandy ab.glennathotmail.com

gfbryant

20 de dic. de 2011

My wife and I have not so great credit. The staff at Serra Honda worked with all hands on deck to get us approved. We felt like we were appreciated and were very happy with our car buying experience. Everyone there was friendly and helpful. Thanks for all of your hard work.

Tammy Mann

20 de dic. de 2011

best car purchasing experience that I have ever had. very friendly and worked very hard to get the payments in the range that I could afford

chessh

19 de dic. de 2011

this is Henry Chess and his sister Mary Ruth have kind of honda car. Honda is very good manufacter and technical. i have been driving for 2 years.

claramheard

19 de dic. de 2011

Why I would recommend this dealership, reason no 1, we were greeded with a hand shakepleasant smile, were not pressure into a sale nor were given false information aboutour sale. My brother has purchase severals cars from this dealership. He recommend Serra Honda in Sylacauga Al. Iam please wtih our vheicle.s

braselllynn

17 de dic. de 2011

I was able to have my 2004 Honda Odyssey serviced without having to make an appointment and with practically no waiting. The people were very courteous. The price was reasonable and they furnished a check list of the entire service. I will continue to use Serra Honda of Sylacauga for all my vehicles because of the excellent service and value they provided.

cholmes51

17 de dic. de 2011

Personable and helpful employees. Answered questions that I asked and gave suggestions for future service needs. Waiting room was neat and clean. Service man was right there as soon I got the information to the sales manager.

Robert Dillard

16 de dic. de 2011

I have my preventive maintenance done there and get in and out as quick as possible.I am extremely happy that they now open on Saturdays.

RONALD HOLLAND

16 de dic. de 2011

had a great saleman he knew what we wanted worked hard to get us financewe are very greatful.our son needed a car for college.this took a great hardship off us. thanks alot Ronald Holland

rlanders

16 de dic. de 2011

workers were helpful and friendly. waiting area nice and clean.wait time was short .I have also been for recall work several times and work was done quickly.would use service again.

daspivey

16 de dic. de 2011

I was looking for a great car with low mileage and a comfortable ride. I came to the dealership and made an offer. I went to the toyota dealership and made an offer. I came back to the dealership and made the deal. I bought a Honda Accord over the Toyota Camry. The price I wanted to pay was granted.

lzhll39

16 de dic. de 2011

The salesman is very knowledgeable about the vehicle he sold us.He was courteous willing to help us in any way.I have recommended this dealership to several people.

csfowler

31 de oct. de 2011

My wife was recently in an auto collision resulting in a total loss to her vehicle. Once we began the search and research on her replacement vehicle the choice was narrowed down between a corolla and a civic. After leaving the toyota dealership impressed with the car, yet somewhat leary of the salesperson we headed down do Serra Honda of Sylacauga. Our salesperson, John Bearden is a very outgoing, honost and sincere person. He was extremely helpful and we felt that we could trust him (a quality not often found in salespersons). Thanks John for selling us a great new vehicle. The service department was very helpful and informative as well. Suzy Williams, Parts Manager, took the time to explain how to operate some of the vehicles newer options as well as explaining the basics of the maintenance needs and other facts about the vehicle. Thanks Suzy for teaching me more about my new car. The entire staff was very friendly and professional. I would like to give an extra special thanks to Marylou. God bless you Marylou!

aubamy

8 de sep. de 2011

Courteous, friendly, accommodating, great price, staff was quick and efficient. The entire process only took 2 hours. They were knowledgeable and able to answer all questions. Loved the thank-you gift. I will definitely buy from this dealer again. Recommended dealership to my father--he bought a new honda and is also very pleased.

paul ferlitto

31 de ago. de 2011

It was a no hassle deal. Honest, friendly, delivered the car to our door. Best price from any dealership that we contacted. So far , so good !

george721

27 de ago. de 2011

I have just recently relocated from Ohio to the Chelsea, Al area and was in the market for a more mileage friendly vehicle and I heard an ad on the radio for Serra Honda and decided to make a visit to purcahse a Honda vehicle. Upon arrival to the dealership when I pulled up to the front door Brandon was standing outside and I was introduced to him by Jessica and after that Brandon and the financial representatives did there magic and I am a Proud Owner of a New 2012 Honda Civic. The experience was long but the results were Great. I would recommend Serra Honda and Brandon anytime.

jmbrooks88

23 de ago. de 2011

My husband and I were looking to purchase two vehicles from this dealership. We had the pleasure to work with Brandon Felty who was eager to help us find the perfect vehicles. Brandon worked hard to find us exactly what we were looking for and remained patient and optimistic even when we were being persnickety. Brandon's friendly, honest approach to selling cars made him a joy to work with and because of that we will be purchasing future vehicles from him! We will also be recommending him to all our friends and family! Serra honda is lucky to have such an incredible salesman work for them!

lightseyk

22 de ago. de 2011

David Sewell was great. David Hutto and the General Manager, Lynn ??, have not been however. David Hutto was supposed to call me on several occasions and never does. Lynn also has not returned my phone calls. I went to the dealership face-to-face to be able to talk to them. At this moment I am awaiting a phone call from Lynn but I am not holding my breath. David Hutto was going to come to my house to program my home link system to work my garage doors on Wednesday (8/18/11). He said he would have to wait for someone else to get there and then he would head that way. He also said he would call before he left. It is Friday and I have not heard a word or seen anyone. I called Lynn on Thursday and left a message about my frustrations, but he has yet to call either. My husband and I own a pharmacy in Sylacauga so we come in contact with a lot of people. I will tell every one of them that will listen not to go to Serra Honda. We pride ourselves on the customer service we provide and only expect the same from other businesses. This will be my first and last purchase at Serra Honda.

basbhaus

13 de ago. de 2011

I would recommend this dealership because Marcus Smith was a wonderful salesman and the manager Len Gamin was on our side which is not often. Joey in the Finance department was great at getting us payments we could afford. This has been the best car buying experience my wife and I have ever been a part of. If anyone needs a new Honda or a used great car I will tell them the place to go is Serra Honda of Sylacauga. Don't waste your time shopping anywhere else.Thanks for everythingMark Buerhaus of Pell City, Alabama.

Destinie

18 de jul. de 2011

I had a great experience. Brandon was very helpful and very patient, seeing as how I can be picky and indecisive. I had a set budget for myself and they helped me stay within a price range I felt comfortable with. Thanks so much! I love my Civic! VROOM!

SHARRRI35178

8 de jul. de 2011

great great for got to put brandon's last name above. thanks brandon you are the best. will be back. you were so nice. thanks

gwen0509

1 de jul. de 2011

I had the pleasure of working with Brandon. I've never seen a more dedicated, energetic salesman in my car buying history. I told him what i wanted and he was on it immediately. The rest of the guys was very friendly as well.I think I conversated with everyone in the dealership. I have recommended this dealership to a few of my friends looking to purchase vehicles because they not only work with you, they also work for you when it comes to helping you get what you need and want.

jamesbrownii

1 de jun. de 2011

It's been about 3 months since we bought our CRV. It's a great vehicle - no problems there. There were some hiccups in financing that were department related (and not mine), but those were worked out. The only thing that has soured...(This issue has been resolved - Updated 6/2)

mycargold

14 de abr. de 2011

Marcus was enjoyable to work with and was very knowledgeable on the vehicle we were looking to purchase. He made the process of negotiating a price pleasant. He was never "pushy" and treated us with respect. We recommend this dealership. This is the second vehicle we have purchased from them, using two separate sales associates, and were pleased both times.

JV35072

20 de mar. de 2011

Arrived shortly after dealership opened. Once inside the left set of doors,there were several men by the right doors/offices standing around conversing and looking at me. I had been waiting just a few minutes and in walks Mr. Smith through the right set of doors. He walks directly towards me with a huge smile and greets me like he was having the day of his life. Just his smile made me smile. I advised him that I had come to test drive a car that my husband liked, in knowing this Mr. Smith still made every effort to show me the car. His enthusiasm never faded as we drove the car around. I NEVER felt pressured to buy the vehicle. He never seemed to be in a hurry. I was treated like the only customer on the lot. (In past times some salesmen constantly shop the lot for other customers if I wasn't interested in buying, while talking AT ME.) He started under the hood and then the tires and then moved inside showing me every accessory in the vehicle. The overall reason that I bought that day was due to his honesty and respect that he gave me. He never showed frustration through the barging phase. He never lost his smile. I did not feel like he was trying to pull one over on me even though I was by myself. He treated me like he had known me for years in conversation and actions. I recommend HIM as a salesman especially if considering any car from any dealership. In all the cars that I have bought over the years this has to be one of the smoothest purchases from start to finish. Serra is where I purchased my last car and used their service department. I have never had a problem with them. The people in the service department are extremely knowledgeable and always happy to help. I overall feel like I was treated very fair in THIS purchase.I do recommend a little bit of upgrade in paint,props,etc.. I wouldn't necessarily go way out, but at least put some of the profits back into the business. Sometimes a little change in scenery is eye catching.

jtcar

14 de mar. de 2011

i have never got so good service any where like i got today everybody was so great mr. brown was so good to help me all the way . i drove my new car home today i would tell anybody if you want a good deal with great service buy from here. this is my first honda a great car and a great dealer thanks to everyone jimmy taylor weogufka, al.

flobro712

8 de mar. de 2011

Overall our experience was favorable. AT 1st I was not sure they were really interested in selling me a car. It was raining that day, but I was there looking for a vehicle. Eventually things went along fairly smoothly. Our sales person was friendly, but relatively new at her job. She was not real familar with the vehicle I was looking at. She did her best I think, but being the only woman sales person on the lot, she did not receive much help from her male counterparts. Dealing over the price, etc., went smoothly and in the end I was satisfied. Finally, if you are going to sell cars on Sat., then you need to have your service dept. open on Sat.... Serra Honda one of the only places I know that doesn't. Serra Toyota does.P.S. The customer waiting area was a disaster. Coffe pot,but no coffee,no cups,no creamer or sugar, etc. - no one really cared. The bathrooms were dirty and had no paper towels and verly little toilet paper.

eledwell

7 de mar. de 2011

My wife and I were promptly greeted upon arrival at dealership by sales associate, Marcus Smith. Marcus was very friendly and knowledgeable about the different models and was able to guide us in our decision to choose a model that fit our particular needs. Marcus was also very quick at locating a vehicle for us when the model and trim line we wanted was not in stock (2011 Odyssey EXL). Thanks also to Joey Tedder, finance director, who was very patient during the completion of our finance paperwork. Joey answered all of our questions and made sure we understood each document before signing. We were also pleased that the general manager, Len Ganim, stopped by during our visit to make sure we were getting everything we needed. Thank you to the great team at Serra Honda of Sylacauga.

manessrn

6 de mar. de 2011

We had a great experience at Serra Honda. In the past when attempting to purchase a car at this dealership the salesmen were unfriendly and provided little assistance. This time as soon as we entered the dealership everyone was going out of their way to make our experience a positive one. Not only did I feel like I got a good deal on the car we purchased but I also felt as though we made a personal connection with the sales associates. I would definitely recommend Serra Honda to my family and friends. It is great to see a good group of associates selling a quality name like Honda.

hondaslave

5 de mar. de 2011

Chris adams was very helpful and kew a great deal about selling cars. i cant remeber the finance guy we had but he was awesome. he got us a great APR. i deff. will return and buy another car an will refer everyone i know to come see serra honda folks first. thanks for the car

dichelle

2 de mar. de 2011

We really enjoyed doing business with Serra Honda in Sylacauga. We were treated and felted like we were valuable. They really put in hard work to make sure we left with what we came to purchase. Marcus Smith was phenominal! He answered all our questions with no hesitation, gave us a tour of the service department, and just went above and beyond the call of duty. Joey, thanks for the football that you gave the baby to settle him down. Joey worked with Marcus and they really are a great team. I must say that EVERY employee there were friendly and concerned with our needs. I would recommend any and everyone to give Serra Honda in Sylacauga a chance, I gurantee you will not be disappointed. THANKS A BUNCH! Thanks again Marcus for all your help!

lakhobo

28 de feb. de 2011

We were treated very well during the process of our purchase. We were pleased with this dealer and would recommend them to anyone. They were very helpful in meeting our required price, payment, and trade payoff. Each staff member was extremely helpful and friendly. The financial paperwork went quickly and smoothly.

cmcnamee

26 de feb. de 2011

Our experience with Serra Honda when compared with our experience with Tameron Honda in Hoover was exceptional. What Serra Honda in Sylacauga may lack in appearance of the dealership, it more than makes up for in customer service. David Hutto was our salesman, and we could not have asked for a more positive experience. He wasted no time contacting us after an internet inquiry we placed, but he was not the typical "pushy" car salesman. He listened to us when we explained our situation and what we hoped to accomplish in visiting the dealership. It would still be so nice to just be able to go in to any car dealership, tell them what you want and what you can afford and then just be told "yes we can do that" or "no, sorry, we can't do that" without all the back and forth and burning daylight. If only a car could be purchased in less than 4 hours!! Any criticism of Serra Honda in Sylacauga would be centered on the overall appearance and atmosphere of the dealership itself. The salesmen hanging out by the doors smoking like chimneys was definitely not appropriate. Maybe the ability to offer great deals is directly related to lack of investment on the owner's part in the overall aesthetics of the dealership. We have not utilized the service department as yet, but we are looking forward to taking advantage of the free oil changes that were an incentive for our purchase. We have already recommended Serra Honda of Sylacauga to our friends who are looking into a new vehicle and will continue to do so. We are absolutely LOVING our new Honda!!

uab1957

26 de feb. de 2011

This is my third car I have purchased from this dealership and I will look at this dealership first on my next purchase. All my questions were answered upfront and accurately. I was treated with respect and given excellent attention. I would recommend this dealership and especially my sales person Marcus Smith. He was very knowledgeable of the Honda products and very sensitive to my requirements.

klmboo

23 de feb. de 2011

I went to this particular Honda because of a radio and newspaper advertisement I had heard and seen. I was greeted before I got out of my car by Rachel and she was sooo friendly I was almost thinking oh no what have I gotten myself into but she was WONDERFUL! She worked so hard to get a deal for me. I initially wanted a used car but ended up buying a new one due to her. I LOVE my new CR-V! The finance guy (can't remember his name) was WONDERFUL also. He worked to get my interest rate low and my payments reasonable. He needs some help though because the dealership is so busy he is having to work long hours without stopping in order to keep the customers happy. The only complaints I have is that I had to wait for my car to be detailed and they knew I was coming back on Monday to pick it up since I had a loaner car for the weekend because the car I initially bought had already been sold. They should have had the car ready. Also I feel their advertisement was misleading however I'm used to that with car dealerships. But overall everything else was great. Very friendly salespeople, even the ones not working with me.

bbwilson09

9 de feb. de 2011

I came down from Birmingham to look at purchasing a new car. Steve and David were very friendly and helpful in the selection of my new car. I wanted to say thank you to them for helping us out so much. They were very polite and friendly. Very personable people and easy to talk to. Serra Honda is a great place to buy from and are very willing to work with you and make it what is best for you. I have to say this is the first time I have ever been to a car dealership where they kept the best interest of the customer in mind. Great job guys!! I will be sending more people your way!!Thanks,Brooke Wilson

megmeg85

8 de feb. de 2011

I came into the dealership to just look at the new Honda Accord Crosstours. I was very satisfied with my SUV so I didn't have to have a new car. Jason approached me with a smile on his face and a friendly attitude. I told him that I loved the room that my SUV provided me since I tote so much stuff. He showed me all the storage compartments that the Crosstour had. I was very impressed. He grabbed the keys and took me on a test drive. Man, was I in love. The dealership was able to get my payments down to around the same price as my SUV. Needless to say, I drove off the lot in a new Crosstour. Jason was extremely helpful. He was not one of those creepy car dealers that tell you what you want to hear just to sale a car. I highly suggest seeing Jason as soon as you need a new car.

binghamlj

5 de feb. de 2011

My sales consultant, Marty was great! So helpful, not pushy. Listened and gave honest answers and recommendations when asked. Very professional and personable. Finance manager was great as well! (Sorry, I lost his business card). Needs updated lighting in his office! My idea, not his. His eyes were very tired and it wasn't until the end of the day that he realized that his temporary lighting was shining right in his eyes! Spend a couple of hundred dollars to update the offices so these people can do a better job (if possible) of taking care of the customers. I did have a pretty long wait for the paperwork, but what the heck, they were selling left and right! Can't have it all, right? Overall, A+++++ for these two gentleman! I'll be glad to do a commercial of the chunky, middle aged lady who finally got the car she wanted!Respectfully,Linda Bingham

,stevenpb22

31 de ene. de 2011

my experiance at serra honda of sylacauga was exceptional. the staff was friendly,knowledgable and very helpful. i was after a specific truck and they found it for me. they also worked with me to get the best possible price they could offer. my overall experience was great.

natdog7667

28 de ene. de 2011

Everyone was very friendly and respectful. They worked with us and made sure we didn't leave until we were happy. They even allowed us to bring the car back the next day for detailing due to the rain. They filled the car up with gas before we left. I'm also very pleased with the payments. I feel so terrible, because I can't remember the financial employee's name. I'm typing after business hours. He got our interest rate down to 4.6 which dropped our monthly payment down $100.00!! We had already signed the contract for the higher payment. He didn't have to work so hard, because they already sold us the car. The next day he worked with the finance company to drop our payment. We went back to sign a new contract. He is a wonderful employee and deserves a huge bonus. Mr. Hamlet was also wonderful. He was very helpful and made sure we were happy with the car. I would only hope you show awesome employees that they are important to your business. Because of them, I will recommend this dealership to friends and family. If they are comenstated for this, please ask Mr. Hamlet who the other employee is as well. Thank you for the wonderful service!

jeannean

28 de ene. de 2011

I was very satisfied with the attitude of the salesman-he was not pushy but did everyting in his power to help get the deal I wanted. I have bought a car in the past and was very satisfied with the dealership then and hope to have the same service int the future.

v1977cobra

27 de ene. de 2011

i told steve what type of vehicle i wanted, what features and colors i wanted and didnt want, based on that , he picked 2 vehicles for us to test drive. he was very patient in explaining all the features of the vehicle , when services would need to be done, he went over the owners manual with us, he even took the time to preset the radio stations for us. he showed where the service department was, introduced us to the service manager and parts manager, had detail clean the vehicle for us, overall it was a great experience. i would recommend steve and this dealership to anyone

kdarling

26 de ene. de 2011

My experience with Serra Honda was very pleasing when i pulled up i was meet at my car by David Sewell there greeter he took me in and got me with my salesman Marcus Smith right away they were the nicest people i ever meet they done everything they could to possibly help me. So if you are in the market for a new or used car head on down to Serra Honda of Sylacauga even if you have a little bit of a drive i promise you it will be well worth it. Thanks Serra Honda

lrmalpha

25 de ene. de 2011

We were very pleased with our visit to Sierra Honda in Sylacauga. the people were frriendly and courteous to us. David helped us eo find the right car and the right price. This is our first Honda . We have enjoyed it so far. We have recpmmended it to our friends. Also the dealership. Thank you so much.

kmjstanley

21 de ene. de 2011

My Hometown Dealership!!! I really enjoyed my experience with Serra Honda. That is why I rated them like I did. I worked with Rachel Gibson, she is by far the nicest lady, she was very friendly and was eager to help, and did everything she could to make sure I was happy and satisfied with everything. Everyone at Serra was very friendly and my overall experience there was excellent. I recommend them to anyone who is looking to buy a car. Go check them out and I bet you will leave there as happy as I did! Thanks Serra!!!!

UnHappy Customer6969

10 de sep. de 2010

The General Manager is a con man. This store is nothing more than a used car lot posing as a Honda Store. Do yourself a favor and go to a reputable Honda store even if you have to drive a bit further.The dealership is dirty and unorganized. The sales people have no knowledge of the product. None of the sales people are certified with Honda.