Jason Beckwith

26 de oct. de 2021

Quite simply the best experience I have had purchasing a vehicle . Being an out of state customer I ran into some difficulties purchasing a vehicle locally due to vehicle shortages , local dealers not professional, long story . With all efforts mostly coming up empty handed I happen to come across Serramonte Ford who by chance newly listed basically the exact vehicle I had been looking for . After sending an inquiry they followed up immediately, made it a priority to get a deal done , and went out of their way to sell to an out of state customer when they would have had no problem selling locally . Personal salesmanship is a lost attribute today . Previous generations were built by customer service , class and honesty which makes businesses thrive . Sebastian , Kevin & Gema made it so easy for me to acquire this vehicle and treated me like family . This Dealer is the gold standard for how dealerships should be run from top to bottom , a testament to everyone who works there. Serramonte Ford is the very best !

Jeff Thomas

30 de sep. de 2021

Special ordered a new truck to my exact specs. The team was helpful and transparent throughout the process. They detected issues before delivery and swiftly fixed. The staff worked as a team at all times. They were all well informed and treated me a valued customer.

Kimberly White

26 de sep. de 2021

Had the best experience here. Jhay was amazing through the whole process of ordering our bronco sport. Took a long time to come in but he was always checking in and keeping us updated. I was bummed he was out of town when our sport finally came in, but the manager Sebastian was really nice and helpful and Haily put up with all our questions and concerns. Couldn’t be happier with our purchase!!!

mike Yadlosky

20 de sep. de 2021

Serramonte Ford is the most professional car buying experience I have ever had. From the time I saw the car advertised to the time I drove it away, everyone was a professional. Especially Anthony, who answered every text,email, and phone call immediately, not to mention helping to transfer all my belongings into my new car. Purchase price was the best within 500 miles!

Im GzrOna09UC

12 de sep. de 2021

Purchased via True Car. Salesman Anthony Guerra was knowledgeable and personable. Paperwork takes too damn long but I guess it is what it is. Signing with Kevin went damn fast!