Eileen Rosleck

24 de jul. de 2021

Shultz Ford South service is top notch. Talk about above and beyond….I took my F150 2015 because electronic running boards were not working. I had a warranty but when the warranty company came to inspect they said they wouldn’t cover because it was normal wear and tear. My husband who is a 100% service connected Veteran was not able to get in my truck without the boost of the running boards. The Shults Ford Service Department knew how critical this was to us so we could attend numerous doctors appointments. They called Ford headquarters and got an approval to perform there repairs👏 The sunroof was covered under the warranty so I did not have to pay anything! Most recently I went for an oil change. They told me the inspection was due next month and asked if I would like that done while I had it in. Then they gave me a $30 coupon off the inspection 😊🤑. That to me is great customer service!! Thanks Schultz Ford!!

Bo Schuck

24 de jun. de 2021

The sales person Michael was one of the best salesman I have ever worked with. The sale was quick and easy. Michael took the time to explain everything about my new Bronco. He even stayed late to finish with all the special features about the car. Great job Shultz Ford. Will tell everyone how great my experience was.

Igor Spreckic

24 de sep. de 2021

The worst customer service ever! Service department wouldn’t honor my warranty that I bought for 1800$. I was trying to find a guy who sold it to me but whenever I called he wasn’t there. They would never leave a message for him. I got an email form Betty Toth, who is a customer relation manager saying that if I need anything I just need to write back. I wrote back and after I didn’t get response in a week , I tried web site, on the web site I found “Karen” and I explained the situation and she promised me that someone will contact me. Guess what happened ? Nothing. After that I called he store of course Vlad the guy who sold the warranty to me wasn’t there, and I asked to speak to any manager. Receptionist connected me to manager Mike. AGAIN , I explained my situation . Mike looked thru my info and told me that he will need a help from somebody else about the matter. He asked me for my phone number and told me that someone will call me. Do you know what happened after that? NOTHING. Is this a joke? Is somebody pranking me? Tell me I am dreaming. What do I have to do to be heard there? I just feel cheated. Maybe someone will call me after this review. I am so discouraged , I don’t wanna even deal with that place.

Pascual Chen

4 de jul. de 2021

Great experience here working with Caleb. Highly recommend using him. He was very friendly, warm, professional, and personable. He got me the best price on a used GTI. I live in North Hills and he hooked me up and drove the GTI to the north hills location so I wouldn't have to drive all the way to the South Hills to pick up the car. He also gave me a 15 Starbucks card and Sarah's chocolate for purchasing from him. Can't say enough good things about Caleb and my experience there.

Garrett Kellar

9 de jun. de 2021

Michael McCleary is the bomb.com! If there were 100 stars I'd give him 100! He made the process so simple and continues to take care of me after the sale! I'll never buy from anyone else again!