Adan Perez

14 de dic. de 2015

It was great Landon was every helpful and straight forward he made me feel comfortable leasing my vehicle I love my Cruze

Gabriel Bernal

12 de dic. de 2015

On 12-09-15 I went to the Sierra Chevrolet in Monrovia. As soon as I arrived and parked my vehicle in the lot, I was greeted by a sales representative, Robert Perez Gomez. I advised Robert that I was interested in the 2016 Camaro. He walked me towards the Camaro that was located inside of the dealership. Robert showed me the exterior and interior of the vehicle. Everything about the vehicle was amazing.Robert walked us towards his desk and asked us if we would like something to drink. We sat down and began to fill out information for credit purposes. Meanwhile the credit report was being pulled, manager Israel Winkelmann and Robert Gomez prepared the vehicle for a test drive. I returned to the desk ready to buy. We spoke numbers for a short period of time and agreed on a price. After meeting with Mr. Steve Del Campo in finance the vehicle was mine!The customer service at Sierra Chevrolet in Monrovia was exceptional from the top-down. Robert had great communication skills and was very professional from beginning till the end. His bilingual skills in spanish was definitely appreciated by my father. My father was able to communicate with Robert and get all questions answered. Manager Israel Winkelmann was also very kind and respectful. He was able to speak numbers with my father and I and answered all questions. Steve Del Campo in finance explained all the forms thoroughly and clarified everything before each and every signature.Other sales representatives were congratulating us of our purchase and wishing us the best! All employees at Sierra Chevrolet have great customer service skills and make a customer feel welcomed. We truly enjoyed our time at Sierra Chevrolet in Monrovia. The environment and presentation of Sierra Chevrolet in Monrovia was awesome! Truly want to thank this team for the time and service! Wish you all the best and this team and hope many more 2016 camaros will be sold at this dealership!

Alberto Pina

4 de dic. de 2015

My wife and I just went for a quick walk to window shop as we wanted to decide on what vehicle we wanted for our family as an upgrade from a 2004 ford Excursion, I took my wife to another dealer next door to Chevy and my wife decided to keep our Excursion. As we drove by Chevy in Monrovia that is, we decided to hit reverse and walk thru to see what was there as our sales person came out of nowhere to greet us. Without any pressure we were the ones to asked him to see a Suburban and he was so knowledgeable and very friendly it felt we knew him for ever and not for 5 minutes. As we were asked if we wanted to see the inside and sit inside we said no and all he said was theirs no commitment and my wife sat inside and turned to look at me and said, I'm In Love! this car is the only one to trade our big girl for, our Excursion. and so for Our 19th Wedding Anniversary we bought our Family our new 2016 Suburban. we will definitely refer our salesman to our friends and family.

Thuan Tran

24 de nov. de 2015

Landon was a pleasure to work with--a true professional; were it not for his level of service and knowledge, I most likely would not have considered purchasing a Chevy.

Javier Cortez

23 de nov. de 2015

service was great. wish they had more service deals and specials

Karen Paciorek

18 de nov. de 2015

Every time I or someone from my family comes to you for service, we receive immediate assistance, and great care of our car(s). Thank you

AnneMarie Singer

13 de nov. de 2015

Jeff in service is great! When I bring my Sonic in for service he always keeps me informed about the progress and I always feel like he has my back. What turned out to be a warranty repair was handled quickly and professionally (and free!). Once again I'm completely happy with my service experience!

Thelma Perez

13 de nov. de 2015

The representative was patient and helpful. I did not have to wait long to helped. My car was ready by the promised time. I feel like I got the best deal possible.

John Ruiz

3 de nov. de 2015

My experience with Sierra Chevrolet as usual was very good, on time, easy to make an appointment with Rolando, or Joann. My only problem was when I called, Joann said she would make a note on my apt sheet that I wanted the front end to be checked out for a vibration, it did not happen, I should have told Rolando to be sure and check it, I did not because I thought Joann made the note. Next time it will happen.

Saul Partida

3 de nov. de 2015

It was one of the most pleasant car buying experiences that I have had. My Salesman Deniz was wonderful!

Melanie Topalian

2 de nov. de 2015

Jeff's service is always excellent. Jeff's service is always excellent.

Raffi Aposhian

2 de nov. de 2015

Greatly satisfied with the first service on my Chevy Cruze 2014. They were very courteous efficient and punctual.

Thomas Herdman

2 de nov. de 2015

Called in and made an appointment for the next day. I arrived on time and my car was finished as promised. I purchased the car at Sierra Chevrolet, got a great deal, and I have them service it as well. They area stand up place.

Sheila Dart

23 de oct. de 2015

Sierra Chevrolet makes car service actually enjoyable! You are always timely, efficient, helpful. Excellent service!

Ronald Van Deventer Jr

14 de oct. de 2015

everything and everyone was great. Will always return.

Jacob Mier

12 de oct. de 2015

Landen was great.. coming in soon to make another purchase soon..

Deonna Gray

11 de oct. de 2015

The Staff was very helpful and made sure I got my vehicle back on the same day as I requested. I was very satisfied.

Darren Averitt

10 de oct. de 2015

Extremely attentive to our vehicle issues and easy to make appointments

Melba Emptage

7 de oct. de 2015

I was met right away by a service consultant. I was told how long it would take for my repair. When the time has elapsed a call was made to me why it would take a bit longer. Everyone was very helpful, there is a cafe on site where my grandson and had something to eat. My problem was fixed on my chevy cruze and not a problem since. Thank you for your help.

Stewart Roy

5 de oct. de 2015

Excellent service and car was returned clean..no coupons where you have to take the car to be cleaned at a car wash.

Linda Martinez

2 de oct. de 2015

The service department was great. They helped me get another vehicle while mine was being repaired. The process went smoothly for returning the rental vehicle too. They took care of everything. Thank you.

John Harvey

26 de sep. de 2015

Always friendly and good service, keeping our car in great shape.

Rick Pratt

14 de sep. de 2015

We wanted to look here because my girlfriend's son's father had purchased his truck here & had a very good experience. David Boyles approached us as we were looking at all of the beautiful trucks in the lot. David was friendly, knowledgeable & NOT PUSHY. We were there to look around & get an idea of what my son was looking for. We had "NO" intention on buying anything on this day. GUESS WHAT? My girlfriend's son found a truck he really liked & I found a truck I really liked. So not only did my girlfriend's son purchase his first car that day, I also purchased a truck. It was a good day for David Boyles, he really made us feel comfortable & no pressure to buy at all, I would highly recommend Sierra Chevrolet, everyone who assisted in this sale, especially Steve in finance, made it a great experience, thank you!

Raul Perez

22 de ago. de 2015

David you are the best thank you for everything....

Eric Cabrera

21 de ago. de 2015

Rolando Acosta was fantastic to work with. He was able to resolve my issues in timely and professional manner. (Warranty work / recall notice). He provided great customer service.

Alessandra Cruz

17 de ago. de 2015

I would like to commend Oscar Fonseca for going above and beyond in helping me the car I wanted. I called on a Wednesday and spoke to Oscar about what was important to me for my Brand new Malibu 2LT, I expressed strongly what it really needed to have and the color I wanted. Within a few hours Oscar called me back and said I found your car. It was only missing one thing, the rear and front safety sensors. While those are important, they were not going to break the sale. I asked for a price and the next day, Oscar called with a great price. I couldn't believe it. I made an appointment to look at the vehicle the next day. I arrived earlier than expected but that didn't matter Oscar and his team were ready for me. I gave them an estimated time of when I wanted to leave, after a 12 hour day the last thing I wanted was to be at a dealer for 3 plus hours. They managed to reduced my price, wash my car and put gas in it in about an hour and half. Before I left there, my on-star was setup, my wifi was all hooked up, I knew how to use my navigation, and Sirus radio. I couldn't have asked for a better salesperson, Oscar knew what I wanted, he worked hard to get it for me and at the end of the day he made me really happy that I chose to come to Sierra. Oscar truely is an exceptional guy, he did his absolute best to make sure I was happy and I am!! Thank you Sierra Team for all your hard work!! Alessandra Cruz

Francisco Unzueta

14 de ago. de 2015

Rolando was great answered all my questions and concerns. They took care of all my issues no questions asked. Great place will be returning to Sierra Chevy anytime I need anything done on my car.

Stephanie Kiang

5 de ago. de 2015

Dave was a pleasure to work with. I was originally going to purchase a Mazda but every time we visited a dealer they just played games with us the entire time. Dave didn't think that the manager would take the price we offered, but they both agreed and took it. They didn't play too many games so I was pleased with how I was treated. Also really appreciated how Dave and the manager worked to get me the color I wanted. However, I wasn't too pleased with how long it took the car to get to the dealer from the lot. They said 15min so I waited. But the car still didn't come and I had to be somewhere.Also signing paperwork with Steve was a pleasure. Since it was my first car purchase he broke everything down for me and explained everything before I signed anything. He didn't make buying my diet car traumatic, but rather enjoyable! I'm very pleased with the service and the way I was treated!

Yolanda Martin

1 de ago. de 2015

My vehicle was taken care within time and the problems I was having are gone. Great service from all the staff at Chevrolet Monrovia.

Barbara Shilling

22 de jul. de 2015

Exactly what I was expecting. The one thing that most disappoints me are these e-mails with these surveys.

Leon Farar

18 de jul. de 2015

As always Jeff Marshall has done an excellent job at taking care of servicing our car. For selfish reasons because we prefer him to service our car, we are happy that he is now back a service adviser. (smile)

Rigo Macias

16 de jul. de 2015

Staff was very helpful and accommodating in getting me monthly payments that were within my budget.My car was fully charged and fueled and all the technology bells and whistles of the car was fully explained.Sales people Danny and David pulled all the stops to make this deal happen.

terrible experience

15 de jul. de 2015

We purchased a car from this dealer and I have never experience such poor communication skills EVER. The finance department was our main problem. They promised things that they couldn't deliver. Of course they were always friendly, but they used that to avoid the real issues. The financial department says one thing and promises something, but once you talk to the manager it's the complete opposite. So who are you suppose to believe? Clearly they don't care about there customers .. it's been almost 2 months and still have no answers. OH AND BY THE WAY THEY ARE NEVER "IN" THEIR OFFICE, SO SAVE YOURSELF AND WALK AWAY.

Sean Espino

10 de jul. de 2015

The staff is always very nice & friendly at the Monrovia location. I've been taking my cars there for years to get serviced.

Michael Irish

10 de jul. de 2015

They were the only dealer of the 4 we visited that gave us what we wanted.

Alicia Lizarraga

7 de jul. de 2015

I brought my car in because the engine light came on. Apparently the rocker arm something or another had to be replaced. Jeff helped me from start to finish. He kept me fully updated and even got me a car rental. He was such a huge help. Thanks Jeff!

Antonio Hernandez

7 de jul. de 2015

This was my first time taking my H3T in for service to Sierra Chevrolet. Jeff took good care of everything I needed. I was very pleased with the friendly service I received from all employees I interacted with. I will definitely come back again.

Benjamin Acker

6 de jul. de 2015

Every single employee at Sierra Chevrolet was friendly, attentive, patient, and helpful. From the moment I walked in to the joy of driving off the lot in my new Silverado, I was treated with respect and a cordial demeanor that definitely was above and beyond "business as usual." This company embodies customer service-- from the assistance offered while shopping for a truck with the right features to meet my family's needs, to the pleasant conversation enjoyed with the finance team, to just bringing me a cold bottle of water on a warm July day. Zero pressure, 110% effort to make this the only place I will ever purchase a vehicle again. They work hard--in a natural and genuine way-- to break any unfair stereotypes of "auto salespeople" that have been perpetuated in popular culture... And sadly, by other unscrupulous outfits. I could not be more impressed or more pleased with the service I received at Sierra.

Geraldine B Garcia-petillo

6 de jul. de 2015

Ithank God for Sierra Chevrolet Employee David Hooker. For being such a fenaminal help to me. I went to the dealer not knowing what to expect because of my credit hisstory due to a divorce, I'm grateful to David and Rose Marris and those behind the seen, for their time dedication and hard work. Keep up the the great work and service. You guys are the best... Thanks again,..Geraldine Garcia.

Veronica Rasmussen

4 de jul. de 2015

Love this dealership. He was so kind to my husband and I .

Precious Barnett

3 de jul. de 2015

I was greeted as I pulled into the service area. I was told what was to be done and the estimated cost and when my car would be ready. It was ready 1/2 hour before promised. Great service!

Deborah Jimenez

2 de jul. de 2015

Denize was really nice and patient with us, his fellow colleague was also nice enough to translate to my mother and i though i can't remember his name. Rosa was also very patient and explained everything in the contract with ease.overall i was looking for an old car and ended with a new one with the best recommendations.

Nicandro Gutierrez

30 de jun. de 2015

Jeff provided excellent customer service. My truck was serviced for 2 recalls and feels like new.

Katherine Landauer

29 de jun. de 2015

I brought my Chevy Malibu in because the engine light was lit up. I was most lucky to have Jeff Marshall as my consultant. He was thorough, most courteous, understanding and went over and beyond his way to make me feel comfortable and that the problem will be solved, and it was! This is not the first time that I brought my car in to the service department, but it is the FIRST time that I had the opportunity to meet Jeff and to be helped by him and to receive outstanding customer service from Jeff. I wish I had known Jeff on my previous visits!! Jeff, you are the best, I am very grateful to you. Your customer, Katherine Landauer

CAT

27 de jun. de 2015

The best SERVICE DEPARTMENT!!!!!! The BEST DEALERSHIP!!! Going to buy another Chevy Cruze for my graduate!!!

S. B.

20 de jun. de 2015

Jeff Marshall has been our go to individual. Always helpful and courteous. Will continue to service our truck at Sierra.

Melvin Callender

19 de jun. de 2015

It was genuine and great experience, they tried for days to help me purchase my dream vehicle

Martin Villareal

16 de jun. de 2015

...Just plain Great! Exception with a courteous and professional Sales Department as well as the Service and Parts Departments.

Adolph Lisberg

14 de jun. de 2015

My experience was great. The sales person Landon was very helpful & made me feel at ease. Keep up the good work.

Sebastian Rivas

8 de jun. de 2015

Great service and very attentive to how they can best service you.

Gloria Conrad

2 de jun. de 2015

I dropped off my car and I was told that it would be ready at a certain time but I was called earlier than expected. I was very happy with the service I received from Rita.

Ron Zuniga

2 de jun. de 2015

Sierra Chevrolet has the best customer svc around!..keep up the great work

Andy Lim

31 de may. de 2015

Customer service layout is more customer friendly. Service advisor was likewise welcoming.

Steve Scauzillo

27 de may. de 2015

It took some time negotiating when I could get in. But they always got back to me. Finally, we found a time and they did the recall work and called me earlier than expected to say my Volt was ready.

James Overturf

26 de may. de 2015

Great, timely service. Would take my car there again.

Johnathan Glynn

19 de may. de 2015

Had a very great experience at Sierra Chevrolet. Landon, Mike and the whole crew there was amazing! It was the quickest and easiest time I have ever boughten a vehicle. With the great price and friendly service I would recommend anyone to them.

CAT

15 de may. de 2015

They were ready to service my car immediately, discovered I needed an adjustment due the car make and model and then took me home. Right on time 4 hours later they picked me up and took me to a cleaned car and I was on my way!

Dorothy Ramos

12 de may. de 2015

Excellent group of people! Very good service!Nothing more to say.

Sheila Dart

7 de may. de 2015

Excellent service by Sierra Chevy -- Edgar Duarte was responsive, helpful and timely. Getting a rental car was simple. My experience was very positive.

Rami Wehbe

5 de may. de 2015

Friendly staff. No haggling or forcing me to buy anything.

Lourdes & James

26 de abr. de 2015

I had bought my previous car at Sierra so when I called to find if they had what I was looking for, I talked to Bobby, the Sales Manager, and let me tell you something, he not only took the time to explain to me the options that I had, he assured me that buying a new Tahoe from Sierra Chevrolet would be the best experience. All of this was over the phone. We drove to Monrovia,58 miles 1 way, and when we arrived it was a very relaxing experience. I asked for Bobby, and he greeted us with a smile and bottles of water. He sat us in his office and had Bernard, the salesman, bring the Tahoe right up to the doors. We drove the car, met with Bobby again and within 15 minutes, we were hugging and shaking hands. When we were done, I asked Bobby for a stack of cards to give to my co workers. Bobby and Bernard were awesome. You have a customer for life

Thomas Herdman

24 de abr. de 2015

I called in and made the appointment with ease. When I arrived, I was promptly taken in, and the car was serviced in within the time promised.

Peter Betancourt

23 de abr. de 2015

Great service by Rolando. Best service I have ever experienced at a dealership. Will return for more service in the future.

Nicole W

22 de abr. de 2015

The whole experience has been really great from my original call talking with the manager, Bobby, to the test drive with the ever so enthusiastic, friendly and informative David, our sales representative. He was willing to take as much time with us as we needed including two full test drives. Every one has always extremely upbeat and accomodative. Bobby handled our lease questions very clearly and advised us on a way that would be best for us. A new incentive came in which he also informed us about and we were able to take advantage of. The Spark ev is fun and actually is coming out free for us with all the incentives and switching over from gas to electric. David even took the time to set up all the electronics for me before driving off so I would have everything working without having to figure it all out myself. Onstar has been great too.

Helen Wong

22 de abr. de 2015

The service is and has always been fantastic. My car was service on time and done before the estimated time. In addition, I was not given service for something I did not need. Thank you for your honesty.

Holly Webster

21 de abr. de 2015

They are always very friendly and helpful. I bought my car there as well. I love my Malibu

Ophelia Diaz

21 de abr. de 2015

Very satified with my new car leased at Sierra. My sales rep was very helpful and answered all my questons.

Rene Topalian

18 de abr. de 2015

1) Service from Jeff is always a pleasure. 2) I have to also compliment you on the quality of the food and nice service in the Sierra Cafe. This was about the fourth time I've used it.3)I still think it was a very bad move to close off the passageway from the Service Area to the Showroom. One now must go out of the service area and walk around; that's very inconvenient to get to the very nice lounge area in the showroom (which you need to keep), and it was just logical for someone to walk into the showroom. Isn't that's why it's there - - to 'show' product. Duh. Why block the pathway? Hence 9; not 10.

Kristofer Barrett

16 de abr. de 2015

Excellent staff! Great sales & finance experience. All smiles..

Victor Wong

10 de abr. de 2015

Been a loyal customer for 15 years. Always been treated way. Highly recommended.

Eric Soliz

8 de abr. de 2015

Before I decided to buy from Sierra I did a lot of research and shopping, the reason I ended up coming here is because they were offering me a good deal but most importantly the people were awesome. I came in looking for a very specific truck because of what I was going to be using it for. Danny and the salesman went out of thier way to make sure to find me the perfect truck and even when I got it and it was missing a few things the manager there worked with me to make sure they would get those few extra things installed. My family all together owns nearly 20 Chevy's, and we will definitely be back here for our next one.

Michael Brown

7 de abr. de 2015

The staff went above and beyond to make a usually stressful experience pleasant. I would definitely recommend.

John Zita

7 de abr. de 2015

Your dealership earned my business by stocking a critical device for EV shoppers; the AV Turbocord. I shopped for weeks visiting several dealerships and websites. No one offered anything close to what you have. Discovering that Chevrolet makes the best quality EV and the relaxed approach of your salesman Landon sealed the deal. Good management.

James Waters Jr

31 de mar. de 2015

I can't say enough about how well we were treated during are shopping experience at Sierra Chevrolet in Monrovia. David (our sales person)was throughly familiar with the vehicle we bought. He had the time and patience to answer all of our questions. I would highly recommend Sierra Chevrolet in Monrovia to anyone who is interested in purchasing a new new vehicle. These people will do their utmost to put you in a new car or truck.

Gina Falabrino

31 de mar. de 2015

Have been coming to this dealership since they closed my local Cadillac dealership and have been very happy with the service I have received.

Mike Garrick

14 de feb. de 2015

My 2014 Buick Verano had a problem with the FORWARD COLLISION SENSORS..Buick failed to solve the problem so I tried your service department since you are a GENERAL MOTORS division. I feel your team gave a 110% effort to solve the problem which I am very Thankful. sorry to say but the problem still exists! ! ! THANKS AGAIN FOR TRYING

Barbara Shilling

10 de feb. de 2015

I was very satisfied with your service and the quality of repairs.

John Ruiz

5 de feb. de 2015

As always I was treated very well, every one was helpful Rolando did a great job getting me in and out, thanks.

Raymond Barnett

4 de feb. de 2015

I was helped quickly and car was ready before promised and the estimated charge was below the amount stated. Great service!!

Ben Vize

28 de ene. de 2015

Service took longer than expected but was done well. The breakfast at the diner was great.

Erma Blanks

28 de ene. de 2015

I THINK IT TOOK A LITTLE TO LONG. I BROUGHT IN ON THURSDAY AT 9:30 IN THE MORNING AND IT WASN'T READY UNTIL FRIDAY AROUND 2:00 P.M. RECALL ON MY SWITCH.

Georgina Lujan

23 de ene. de 2015

I showed up for service on my 2011 camaro with out an appointment on a Saturday, had breakfast at the cafe and my car was ready shortly after finishing my food.

David P

14 de ene. de 2015

Very helpful; and to the point. Really, the cost of items etc was not way out of line. Plus, I feel the quality and expertise is worth it. It made me feel confident with the repairs to my vehicle.

Karen Peet

6 de ene. de 2015

Received a great deal on a new Impala. I have bought several cars from dealer in the past and would come back again.

GoDolphins

3 de ene. de 2015

Pleasant experience purchasing my new car. Very pleased with all steps of the purchase.

Helen Wong

2 de ene. de 2015

Service was very quick and accommodating. Everyone was friendly and wanted me to feel that I had choices instead or waiting for my car to be service.

Robert Stubbe

25 de dic. de 2014

As always, everything was satisfactory. They want to keep you as a customer.

Michael Figueroa

22 de dic. de 2014

Like always! Rita was the best! She made sure my truck was in and out. I can't see my self going anywhere Ells for Service on my truck thanks again Rita hope we never quit because I'll stop coming! Great customer service!!!!! Thanks

Peter Koonce

23 de nov. de 2014

The service department took care of work, they evenoffered me a free rental

Holly Webster

12 de nov. de 2014

They are always very nice and friendly. I love that they are open on Saturdays also. It is hard to take the car during week.

Thomas Leslie

11 de nov. de 2014

Service staff was helpful and friendly. Took car in for a recall, it was done quickly and took advantage of service specials that were on at the time of the visit.

Kevin

17 de abr. de 2014

I'll admit, I'm probably a pain in the butt customer. I had never bought a car before and I was expecting the worst. However, I was gladly surprised at how straight forward Sierra Chevrolet treated me. There was no haggling or pushy upsell pitches. I got the car I wanted, for the price I wanted, and the staff made me feel very calm and at ease. They talked me through everything and were very pleasant to deal with. I hope buying a new car is always like this. When the time finally comes to buy a new car, I know I will return to Sierra.

CAROL AND EDWARD

1 de abr. de 2014

We have been shopping for a new car for several weeks, and have visited at least one dozen dealerships. In some cases we dealt with agents who were not fully aware of vehicle product details that we needed to make a well informed decision. However, at Sierra Chevrolet we found all agents we encountered to be fully aware of standard and optional components of the car we wanted. Suggestions, information and advice were most helpful, and gave us confidence to complete a purchase, with good terms, and follow-up assistance. We are convinced that Gilbert Canary, the Sales Manager, has instilled in his staff, a very positive attitude toward customer service and honesty, with straight forward, no nonsense help. We found Juan, Rudy and John to be very personable and expert on the details of our selected vehicle (Chevy Volt). The finance paperwork was efficient. Gil was direct in going over the numbers of a deal, and offering alternatives to meet our need. We were quite happy with the results of our encounter with Team Sierra Chevrolet.

K. Ranillo

30 de mar. de 2014

Great great great service especially from Gilbert the sales manager. We had some issues with our credit and we almost gave up but he didn't stop and really understood where we were coming from, that we just needed a break and he called banks non stop. The sales agent was Josh and he was very helpful and explained a lot of things. We entered and was able to bring home our dream car that same afternoon, just after 3 hours. Document processing was really fast and efficient. We vowed that we would buy our next car here. Very very helpful, no hard sell and BS. The best as we had been looking for a car for almost 3 months.

Sanchez

22 de mar. de 2014

We have purchased several vehicles from this dealer and we have had nothing, but pleasant experiences. Sales Manager Gil Canary treated us like family and made it a very happy experience.

TH

7 de mar. de 2014

Purchased a suburban from Goerge, Jaun, and Mike. All very professional probably the easiest transaction I have had. I would recomend this dealership to anyone, they did a great job!!

TheFlores

26 de feb. de 2014

We walked in just wanting to test drive the new Malibu. Thanks to the exceptional service of Phil, we walked out buying a 2013 Malibu and leasing a 2014 Malibu! Phil, you're the man!!! Once we were ready to get down to the nitty gritty, we got the BEST treatment from Gilbert, Michael, Neal (finance) and Ty (finance). Gilbert worked miracles with my 2014 Mailbu! They took my leased Traverse and our older Avalanche and did everything in their power that WE thought would IMpossible ... possible. It was great being treated like old friends. We will definitely be referring friends to their dealerships.

Doug Lindsey

19 de feb. de 2014

This was my first time buying a car from a dealer. I have been to many dealers in the area but this one seemed to be very professional and well kept. I found the car that I wanted online and called the dealer ship. I was called back by a gentle man name John Piccari about 5 minutes later letting me know that the car was still for sale. He sounded very kind and professional over the phone not pushy like many car dealers. So I decided to drive over and check out the car. I ask for John when I go to the dealer ship and the rest of the experience was history. I end up purchasing the car and really enjoyed the process. I got a great deal and great service but I would have to say that my sales man defiantly made the process worth while. He was speaking my language very calm, collective, helpful, and honest (which is rare in sale man). Thank you sierra chevrolet for making my first new car buying experience wonderful and enjoyable. I would defiantly recommend checking them out. My total car buying experience took about 2 hours that was for a full tank of gas and detailing that came with buying the car.

Kowsigan Majuran - Owner of Intelligent Solutions

11 de feb. de 2014

I just purchased my 2014 Chevy Volt from Sierra Chevrolet with John Piccari. I bought a few new cars and this is my first Chevy and I must say, it has been my best experience. I walked into the dealership and looked at cars I like and no one rushed push and shoved me, they just let me look at the cars I wanted to look and observe. That is what I like, I hate being pressure and "talked up". I walked into the dealership and John Piccari approached me and asked if he could be at any help and told him I was looking to purchase a Volt. He took me to one and we went on a test drive. On the test drive I told him about Diesel cars and how I own them. He told me how they had a Cruze and I told him how the only reason I am buying a Volt is to drive solo on the HOV lane. After test driving the Volt, I asked him if I can test drive the Cruze. Without any hesitation, he grabbed the keys and we went on a test drive. He spent his time and took out a car even though he knew I had no interest in buying it but was interested in Diesel cars! Whoa! That is going above and beyond! So we sat down and wanted to pay the National Sales price, the price they show on TV for the Volt, John asked me if I would be happy paying that. I told him yes. He went to the sales manager and came back and gave me two different offers. One of the offers was BETTER than the national offer! Which dealership gives you an offer BETTER than the one advertised on TV?! We signed the deal exactly the way we agreed on and off I went in my new 2014 Chevy Volt!

Jeremiah

7 de feb. de 2014

They're willing to work with you and they STICK WITH WHAT THEY SAY.

Mark H

11 de ene. de 2014

Albert made the purchasing process very easy. He did not pressure us and he took his time answering all our questions. If he did not know the answer he was honest about it and found out the answer from others on the floor. He was very down to earth and personable. It was a pleasure doing business with him.

C&F

7 de ene. de 2014

Albert is a very personable and hard working auto salesman. He worked hard for us to receive the best deal on our new Chevy. He made the auto buying experience very pleasant and enjoyable, if you're looking for a car and want a great auto salesman; look/ask for Albert. If you're looking for a dealership go to Sierra Chevrolet in Monrovia, the overall experience was fantastic! Everybody from the salesman to the finance department will look out for your best interest. We can't wait to buy another car from them and Albert Montiel.

KC

2 de ene. de 2014

The fleet truck sale rep Tammy Ranville was the best sales rep I had ever met. She made this sale the easiest that I have ever had. She also helped me with buying another truck 4 years ago from another dealer. She really is the most knowledgable truck sales person I have ever met. And,,,, extremely friendly.

Holly

30 de dic. de 2013

Great experience- Albert Montiel the sales person was wonderful. Gilbert Canary got me a wonderful deal and Ty Elkin made the paperwork simple. No pressure and great service. I love the service department also, it is my second Malibu.

Sherrill Pinkston

16 de dic. de 2013

I was very pleased with the "over and above service" provided by John Piccari at and after the Owners' meeting on 6/11.

Ladeebugg76

10 de dic. de 2013

The overall experience purchasing my vehicle from Sierra Chevy was excellent. I have NO complaints. From the moment I stepped out on the lot, I received prompt attention, wasn't hassled, and the entire process was very pleasant. The only thing I would recommend is updating their facility. It was pretty dated. Salesmen were helpful, knowledgeable, and professional. The contact process was fairly quick and easy. They filled my tank up with gas and cleaned the vehicle inside and out before I left the lot. I would definitely recommend Sierra Chevy to anyone....

Oscar and Salina Chavez

10 de dic. de 2013

My husband and I were looking around for a reliable new/used car. we stopped by carmax and walked around for an hour and not one person came to assist us. already upset about the situation my husband decide to check out Sierra Chevrolet. As we started onto the lot a man in his truck leaving home stopped and asked us if we been helped, we stated we haven't . he parked his car and came to assist us. knowing he was already on his way home you would think he would be in a rush and start to pressure us to buy, but nope, he took his time and gave us advise and didn't pressure us and actually asked us to sleep on such a big decision. so we did. honestly because of his kindness and his comfort we went in the next day to purchase 2013 Chevy Malibu. A big thank you Albert Montiel because of you and your awesome attitude we will be looking forward to doing more business with Sierra Chevrolet. I also would want to thank Gilbert Canary for helping use qualify for our loan. awesome team you guys have, keep up the good work

Penp

9 de dic. de 2013

I was seeking out a specific vehicle, a 2004-2006 Chevy Suburban 2500 with the 8.1 liter engine. It's a great towing SUV and I was replacing a 2004 version that I owed for about 9 months before it got crashed in a police chase! (Bad guys' car hit it when it was parked.). They're hard cars to find, kind of a specialist subset with the Suburban family. Vast % of Sububans have smaller engines. Since I knew exactly what I wanted, my situation was unique. They just happened to have what I wanted, the price was ok, so it was just a matter of getting the best deal and getting it done quickly. Since I didn't need shop multiple vehicles alternatives on the lot, I just emailed the internet manager and had the whole thing nailed down within a couple days. Cash payer as well - AND the finance guy did not try to add a bunch of a needless add-ons, like they typically do. George, the internet manager, was very helpful and did a good job conforming to my needs as opposed to trying to fit me into his "method". Great experience. Dealership overall had a positive atmosphere.

BrokenJ

1 de dic. de 2013

When I arrived on the Sierra Chevrolet lot I had already been car shopping all morning and was beginning to tire of the process after having been to several dealerships already. I was immediately greeted by John Piccari who was very welcoming and friendly. I let him know that I really didn't even know what I wanted but I would know when the right car came along. Lucky for both of us, I found it! John was very patient and helpful through the process. I even left and came back a few hours later and he took me for a second test drive, then a few hours after that I came back with my husband and took him for a test drive. There was never any pressure to buy from John, he knew exactly when to step in to offer assistance and information, and more importantly, when to step away while my decision was being made. He was very respectful and supportive and made the process of purchasing the vehicle completely pain free and enjoyable. A big thank you to John and the team at Sierra Chevrolet!

Alt Fuel Vehicle Fan

21 de nov. de 2013

Sierra Chevrolet's Juan Castellon is a truly customer-service oriented salesperson. He continually followed up with me during my search for a Chevy Volt and I am grateful for his professional approach. I will definitely refer potential customers to Mr. Castellon.

Lisa Smith :-)

20 de nov. de 2013

The sales service and assistance in purchasing a new car at Sierra was excellent. Gil, David, and the other gentleman were very knowledgeable in all areas ie: the history of the company, cars and models being sold. A great experience and it would not have been so without their expertise and professionalism . Thanks Guys!! ~~~ Lisa Smith :-)

Naomi

13 de nov. de 2013

The Service at Sierra Chevrolet was wonderful. I knew exactly what car I wanted and being 8 months pregnant with twins I definitely didn't want to waste and time or deal with any car salesman "schmoozing." Well...here I didn't have to. After a few conversations back and forth with George Media, their internet sales manager, I finally found a time I could come out with my husband and view the car. He was there, patiently waiting, and the car was already parked outside waiting for me. There was no pressure and no award conversations. I knew what I wanted and he got straight to the point. After the test drive and crunching numbers for a few hours, the car was mine. The process was not painful and George was wonderful to work with and totally relaxed..not pushy at all. Same went for their finance manager. Both were wonderful to work with and I was able to get the car I wanted for the price I wanted. I'd definitely recommend them to anyone looking too buy a car...oh and BTW...I LOVE my car!! Thank you Sierra Chevrolet...for making this a nice experience for me.

DANNY&MONICA

10 de nov. de 2013

just when we thought we couldn't buy a new car due to our ok but not great credit, We pretty much had given up on the idea of getting a new car, my wife and I have been looking for a SUV for more than a month, we went from dealer to dealer and just about everyone closed the doors on us again due to our ok credit score then BOOM.. SIERRACHEVROLET in Monrovia ca gave us a call, , from Juan, George Mendia (sales rep) and TY ( financial rep/mgr) did above and beyond to make sure we got what we wanted, from the model (Tahoe) miles 14,000, to price and payments... we can't thank their staff enough, it is people like them that make customers like ourselves be very thankful they work in the sales business, we just became part of SIERRACHEVROLET's family tree, and we will do business with them from years to come, thanks again guys driving 1 and a half hours away from home was well worth it. God bless you all sincerely THE ARGUELLES FAMILY, PALMDALE CA

Victor Tabuyo

7 de nov. de 2013

I received service from George Mendia, he was very nice person, and I can recommend him as a seller. This is the the best experience buying a car, I have bad experiences from other dealers...

Mark in Monrovia

5 de nov. de 2013

John Piccari is a personal friend of me and my wife so we knew we would have pleasurable experience buying a new Cruz for our son at Sierra Chevrolet. John is an extremely conscientious, thoughtful and caring person. While working, he possesses a relentless and unwavering commitment to customer satisfaction and he refuses to be happy until he knows his customers are happy. And, he is fortunate to be part of a dealership that feels the same way. I highly recommend Sierra Chevrolet to anyone who is interested in buying a new or used car. Just ask for John. He's probably working hard at making friends with a new car buyer. These characteristics allow him to be a terrific salesperson as well.

Rick Kwok

30 de oct. de 2013

I looked for my chevy tahoe last month and randomly visit Sierra Chevy. A sale person name Geroge Mendia help me located my tahoe and give me a killer deal. I got my tahoe at great price and the package I need. The dealership is very friendly too that they provide good waiting area and very relaxing environment. Will revisit if I ever need another Chevy.

JimKim

30 de oct. de 2013

i bought a cruze last week. and this dealership members helped me so good. thanks to Alvin about all the quote! thanks to George about all the paper work!

Francisco Cambero

27 de oct. de 2013

If it wasn't for the help I received from Albert, Sal, and Gilbert, I would not have have been able to purchase the vehicle I wanted. They helped me find a vehicle which they then fitted to my budget and gave me an amazing deal. This was my first car buying experience and I don't think it could've been any better, thank you Sierra Chevrolet for picking an outstanding crew!

Chevy, Like a rock!

23 de oct. de 2013

Sierra Madre Chevy Dealership The dealership is well maintained (exterior, interior and inventory). My sales consultant was George Mendia, who was very helpful and knowledgeable in the vehicle (2013 Impala) I was planning to purchase. General Manager Gil was very pleasent and helpful, as well. Financing is a breeze, they did not try to sell me anything extra, which I did or did't need. However, the interest rate was a bit high 5-4.5%, with almost 50% down. Tips for future buyers, for any dealership: Ask your dealer upfront if the vehicle had any damage or repairs done, even if the vehicle is brand new! Any dealer installed accessories are already installed or get it installed before you purchase, not in box for you to figure out! Also, have your bank / credit union give you their current interest rate for the amount you plan to finance, to receive a best interest rate. In a long run you can save hundreds or even thousands depending on the financing amount, on 1-2% less interest rate.

Thomas

20 de oct. de 2013

Recently, Chevrolet increased their 2013 New Sonic Rebates and my daughter was wanting a new car for quite awhile. Our first call was to Internet Sales Manager Al Montiel at Sierra Chevrolet, Monrovia, CA. Al said the car she wanted (1.4L Turbo Cyber Gray Metallic Sedan with Mylink) was "waiting for her." We took a little while to get to the dealership, but when we arrived, her Sonic was sitting right at the front door. Al had the key and we jumped right in for our Test Drive. Al talked to us just like a brother and Uncle making us feel right at home. Al was able to get us our price with no add-ons along with all rebates. He was able to get us great Financing - a low interest rate at our terms with a small down payment just like we wanted. Before we knew it, all our paperwork was done and she had her keys. Al had the car spotless, gassed up and ready to go. He gave us a very thorough run-through on how everything worked - especially the On-Star and Touch-Screen Mylink features. Al made buying the Sonic a hassle-free, no-stress, very relaxed experience. Our college-aged daughter has a new car that will get her back and forth to school and beyond. Thanks Al Montiel.

PaulaLA

18 de oct. de 2013

John Piccari was my sales person. From the minute I called he was warm and very receptive. He let us take our time and test drive several new and used cars. Let us know everything about them and showed us that all their cars are well serviced, they never accept or deal with salvage or damanged cars. I ended up bying a used 2012 Nissan and the car is in perfect shape, very well maintained and serviced by Sierra Chevrolet. I love this car! This was the best car buying experience I have ever had and the feeling that I could be confident in this very important purchase, made all the difference. Sierra Chevrolet has an amazing reputation and that important when buy a car. John was the best and I would not only buy from him again but will definitely send friends his way. Thank you John and thank you Sierra Chevrolet! - Paula

docfri

14 de oct. de 2013

After a number of weeks searching the internet for a particular used vehicle, it was time to take the 77 mile drive and investigate my "best find" at Sierra Chevrolet (Monrovia, CA). The internet price was very appealing, but a bit more than I was able to spend. I had previously submitted an e-mail regarding this particular vehicle to the dealership, but indicated that it was a bit out of my price range. I received a prompt response from George Mendia who encouraged me to come in for a visit, and check out the vehicle to see if it met my expectations. I scheduled a time to arrive at the dealership, and George graciously made me "feel at home" from the moment we met. The vehicle was impeccable in it's appearance and test drive performance. I explained to George that I had a trade-in vehicle and, I also told him the maximum "out-the-door" cash dollar amount that I could not exceed ... which was higher than the amount indicated in my prior e-mail. Needless to say, what I offered was not equivalent to the "out-the-door" purchase price provided by the dealership. George was not discouraged, but confidently communicated my offer to Sean Kerr, the General Sales Manager. I was blessed. Mr. Kerr graciously accepted my offer. I encourage you to consider Sierra Chevrolet, whether you are looking for a new or used vehicle ... you will not be disappointed! And, be sure to ask for George, a very friendly and out-going young man who will truly strive to make your visit to Sierra Chevrolet a pleasant and enjoyable experience.

PL

11 de oct. de 2013

John Piccari was fabulous! He was attentive and detailed-oriented and of course kind and professional. We leased a Volt, and there are some complex electronic components that one must be familiar with, and John took the time to show us all the important features. He said to come back to see him or call him with ANY questions. He researched the 240V charging solutions for us to supplement the normal 120V standard (at-home) charger. Many salespeople in the car industry are no longer trained to deal with customers professionally, but John stands out as being excellent!

Cruzin' with a Cruze

10 de oct. de 2013

Well, lets see where to start. I made the mistake of leasing a vehicle, I am a long distance commuter, so leasing is not in my criteria. Stopped at Sierra Chevrolet to see if I can purchase a Sonic or a Spark. But hearing on reviews about the air-conditioner not giving a full power on idle, we (wife and I) saw a Cruze. It was used, but it was also "Certified". The sales person, Juan Castellon, was very thorough and knowledgeable on this vehicle, and also friendly. I am giving a 4 star "Buying process and Facility" because we have a two year old and the "Signing Office" had no place to keep our child busy while signing the papers. It was very fast and everyone was a little frustrated with my 2 year old including myself, so they need to work on that. Nonetheless they bought back my leased vehicle and we bought our new certified used Cruze, and are now very glad.

John A

9 de oct. de 2013

Received excellent customer service from Juan Castellon who was very patient, laid back and knowledgeable, and he and sales manager Gil Canary helped me find some alternatives as I considered a "certified pre owned" vs. a new Malibu and some others models. They indulged me and my skittishness over a three day period as I decided for sure to make the purchase (ended up choosing the "CPO"), and then Juan was very helpful in guiding me through On Star configuration before finally taking the vehicle home.

Brian E

3 de oct. de 2013

We stopped by just as a lookie-loo last Sunday afternoon and was guided around the lot by Albert Montiel. Albert was very disarming, he helped us see the car we "thought" we wanted from our internet research, and after seeing it wasn't quite what we expected (no fault of Chevrolet - it's just seeing something for real vs. the internet it's always larger/smaller, etc.), he encouraged us to do more research both through him and independently until we were ready to move forward. I don't know if a Chevrolet will be our next car, but that is a much larger possibility after meeting Albert. You are not going to easily forget spending a little bit of time with Albert - he'll get you laughing, and get you thinking... I feel like I've made a bit of a friend in Albert, and if a Chevrolet is truly the car we purchase next, we will be making that purchase from Albert Montiel at Sierra Chevrolet.

RICHIE J.

25 de sep. de 2013

THE CUSTOMER SERVICE WAS EXCELLENT. AT FIRST I WAS NERVOUS BECAUSE I'M A FIRST TIME BUYER AND EXPECTING THE WORST, BUT GEORGE MENDIA AND THE FINANCE GUY(GILBERT IS HIS NAME) REALLY HELPED ME OUT, GOT ME THE CAR I WANTED, AND MADE ME FEEL AT EASE DRUING THE PROCESS. IF YOU LOOKING FOR A CAR, I HIGHLY RECOMMEND THIS IS THE PLACE TO GO AND ASK FOR GEORGE MENDIA... HE'S THE GUY TO DO IT. THANKS!!!!!

Sparky

16 de sep. de 2013

Professional and helpful. Very knowledgeable sales personnel who are not pushy. Just interested in helping you find the right car to meet your needs.

Laura Hughes

13 de sep. de 2013

John did a great job at doing this job for only 4 months. He was very attentive and knowledgeable about the vehicle I purchased. And very personable and a generous attitude . If he didn't know the answer he got the answer. John was also very attentive at getting back to me on ordered parts. Customer service could have been better. We came on a Sunday and purchased the vehicle, yet the 3 rd row was inaccessible and locked up in parts and no one had keys, pieces were on order due to being missing from previous owner. And we have never bought a car and not leaving on a full tank of gas. After 2 weeks once the parts came in, the GM accommodated our needs.

Gary and Joseph from Corona

11 de sep. de 2013

Our salesperson at Sierra Chevrolet was Albert Montiel. He was extremely professional, returned phone calls, and worked diligently to make our transaction work. He was not pushy, which we definitely appreciated. I would highly recommend Albert, and Sierra Chevrolet, to anyone interested in purchasing a vehicle.

DarylC

25 de ago. de 2013

I was fortunate to have a pleasant car-buying experience recently at Sierra Chevy. First visit, I met a salesman named John Piccari. Over the course of about a week, I found an awesome car (a Chevy Volt!), settled on an awesome price (lots of rebates on this car right now) and went through a painless purchase process. Ask for John Piccari... he is honest, knowledgeable, not too pushy, and balances a relaxed personality with excellent service.

Celina

20 de ago. de 2013

While looking to purchase my first car, I stumbled upon Sierra Chevrolet. I instantly fell in love with a used Chevy Cruze that I found on their website, and decided to call and see if it was still at their dealership. Albert, the same man who ended up selling me my Chevy at Sierra Chevrolet, was the first person I talked to on the phone. He kindly said he would me with me within the hour I called in regards to the car I was interested it. Never once did I feel pressured or overwhelmed by any of the employees at Sierra Chevrolet to purchase a car. It was incredibly refreshing to say the least. Albert is an exceptionally kind and accommodating man, who lead me through the buying process very professionally and aptly. While I was waiting to pickup my used car, he made sure I was well taken care of (bought me lunch at the dealership cafe as well as put a good amount of gas in the car I was purchasing). In other words, Albert is one of those dealers you rarely hear of and always wish you could have! Thank you Sierra Chevrolet for being so amazing, I am so happy with my Chevy Cruze!

E.sanders

19 de ago. de 2013

Albert Montiel was a great sales man, easy process and every honest.

Sharonsdogs

18 de ago. de 2013

My coworker bought a car from Sierra Chevy and told me about the great deal he got for his daughter on a Chevy Cruze. I had only had my current car a year but was drawn to all the extra features the car offered. So I drove yesterday to buy my car and Sean the sales manager set me up to work with the same salesperson that my coworker worked with, John Piccari. What a great easy experience this was thank you John and Sean. I love my car!

Cheril from Bay Area

16 de ago. de 2013

I had intended to just do a test drive of a Chevrolet Equinox. I was very impressed with the car itself, but I was also impressed with the low key, but helpful sales team at Sierra. Kudos to the team of John and Sal who showed me a car that met all my wants at a reasonable price. I loved my 2002 Lexus SUV and wanted high end features but Lexus pricing and larger size no longer fit my needs. Because they showed a desire to actually help me, not just sell a car, I decided to buy my new car from them. I actually live in the Bay Area and was visiting LA.

John Nosel

14 de ago. de 2013

Our daughters first new car purchase and it could not have been more pleasurable. We called ahead to Sean, the General Sales Manger, to make sure the car was there on Saturday morning and he assured us the car was still available.( We drove over 35 miles to purchase the car ) Upon our arrival we noticed the car was pulled up in front of the dealership and we were greeted by our sales person, John Piccari, He couldn't have been more pleasant and knowledgeable. John walked us thru the dealership and explained us all the things that needed to be done to complete the purchase. Sean can by to introduce himself to us to see if we had any questions and we assured him that John was taking very good care of us. 2 Hours late my daughter drove away in her brand new Chevy Cruz and we couldn't have been more satisfied. I highly recommend the drive to Sierra Chevrolet to make your next new car purchase.

Edward

13 de ago. de 2013

I received excellent customer service from my first phone call to Sierra Chevrolet. The fleet manager Gilbert Canary was very helpful, professional and made my buying experience a pleasant one. The entire crew at this location was professional from start to finish and I was in and out of there location in a timely manner without any problems. I would recommend anyone interested in buying a new vehicle to visit Sierra Chevrolet they will not regret it.

Gabriel "Chevycarlover" Paniagua

11 de ago. de 2013

My Salesman was Juan Castellon, this individual made me feel welcome and was not pushy at all. Great attitude and very knowledgeable about the vehicle I ended up purchasing. Juan was very patient to all my questions and maintained a high level of professionalism throughout the entire process. The Sales Manager was Gilbert Canary. Let me tell you, what a nice guy very knowledgeable and took care of business by putting my needs first. I was very happy with the entire process and will not hesitate to go back or refer anyone of my friends or family members there. The entire vibe in the sales areas was very cool and positive.

Isabella

31 de jul. de 2013

John was my salesman, and he was the best! I came in on a Saturday looking for a reasonably priced, reliable used car to commute to work and found a well-maintained sedan with low miles. John was very personable and professional. He answered all my questions patiently and did his best to make the car-buying process as smooth as possible. He worked with his sales manager to get me a sensible financing package. I am very happy with the service I received at Sierra Chevy. Thanks so much!

jeremy

30 de jul. de 2013

John piccari was great! Service department was very helpful with last minute problem right before closing.

Sarah

26 de jul. de 2013

Ernie Strobel was friendly, upfront and honest. Extremely helpful. Very nice experience!

Maria Fig.

23 de jul. de 2013

I was in last weekend and had a wonderful experience. I was unable to get qualified by Chevys finance company, And they did not give up Gilbert Canary went out of his way to get me qualified. i was able to walk out with my brand New Chevy Silverado I could not be more happy!! Also Mario and Ty where a great help and just all around very helpful. I would definitely recommend Sierra Chevy to anyone looking to get a new or used vehicle. THANK YOU SIERRA CHEVY!!!!

CarolSOS

18 de jul. de 2013

We just purchased a pre-owned certified 2012 Avalanche at Sierra Chevrolet and the experience was great. Both Gil and Albert were professional, answering all our questions, and never making us feel like we were being pressured. We even left without buying a vehicle, but changed our minds and went back the next day to make the purchase. We had been to many dealerships in the previous week, but nothing compared to the friendliness and service provided by Gil and Albert. We were very happy that we were able to make this purchase from the dealership in our own town of Monrovia.

Sparky

13 de jul. de 2013

Just bought a 2013 Spark here, and had a great experience. They gave me an amazing price and the little spark is such a perfect city car. Albert helped me out through the sale process, and was so friendly and professional. Michael over in finance gave me a low APR, more the a full point less than Chase or equivalent was offering. The team at Sierra will take care of you if you're looking for a new car, they even bought me a veggie burger lunch from their onsite cafe!

Erik

13 de jul. de 2013

My family has purchased three cars from the Sierra group of dealers in Monrovia. A Saturn, a Subaru, and now a Chevy. I purchased a 2013 Chevy Volt and the experience was excellent. The sales staff was friendly and low pressure. I would recommend this small group of dealerships if you are looking to buy a car in the Los Angeles/San Gabriel area. There is no snake oil at this dealership.

Chris and Ali

11 de jul. de 2013

My husband and I walked onto this dealership with no intention to buy. We actually wanted to compare a used Terrain we had just seen to an Equinox to see if they really were the same car. John was happy to show us the car and let us test-drive it knowing we were NOT buying a new car, or so we thought. John was great! He wasn't pushy at all, which put me at ease right away. I was able to ask a lot of questions without any pressure to buy. In the end, John and his manager worked with us on the numbers so we could afford a brand new Equinox! It was so easy! Did I mention they stayed open very, very late for us, and not once did they yawn, mention the time, or look at the clock. They were all so wonderful! Thank you, Sierra Chevrolet!

Jeep guy

7 de jul. de 2013

Jim, Albert and Gill were all very friendly and personable. Love my new Jeep and you all made the transaction easy...thank you!

GreenManiac

5 de jul. de 2013

The service was very friendly, especially the person helping me, John. Great personable character and not like the typical intimidating Glen Close salesman at all. I was very determined to get the Chevy Volt, and planned to test it out the first day I got there. When I got there, someone helped me out right away! I might have come on a good time, but great waiting time regardless. Testing it out was fantastic, John showed me the Chevy Volt and the moment I got in, I knew that was my car! Driving the test Chevy Volt was great too; I loved the fact they have a different car to drive, so none of the displayed cars are being driven around (this was different than over where I tested out the Ford Fusion and they had me drive one of the ones they wanted to sell...). Anyways, I came back the next day and went through the buying process, and it was very smooth as well. John and Albert came and helped me right away, and we were on the way to signing all the papers. Everything was smooth, and most of my questions were answered confidently! I would have hoped to find out my information about the tax benefits from getting a Volt, as it is one of cool yet technical perks of getting one, but they, understandably, didn't want to give out wrong information about that. Once everything was signed, they brought out my new Volt, cleaned, waxed, and with a full tank, and I was on my way out! Great customer service, and I was treated very well. I would definitely recommend this dealer to a friend.

Gonzales from Whittier

4 de jul. de 2013

Bought a pre owned certified 2013 suburban, the service was great, John "the Italian" was awesome and helpful! Answered all our questions and finance guys were excellent and polite very professional!

Cody and Veronica Z.

28 de jun. de 2013

Bought our certified 2011 Chevrolet HHR here a few weeks ago. After visiting quite a few dealerships, Sierra Chevrolet was able to get us the best deal possible. The sales team was helpful and not pushy. From the sales manager Gilbert to our sales associate Randy we were treated with the utmost loyalty and respect. My husband and I are very happy with our car and the customer service we received when looking and buying our car.

Hendogg

24 de jun. de 2013

It was a pleasure working with Albert. He made my wife and I feel comfortable. He was never pushy like other salesman we've had in the past. Over all a great experience! I would definitely refer a friend this dealer.

Miguel

22 de jun. de 2013

Had a very good experience, representatives attended us well and answered all questions! Process was smooth, quick, and effective had no problems.

Nieva

22 de jun. de 2013

We are very pleased with this dealership. John was very professional and so is the credit manager. We just bought a chevy cruze and there was no hassle. The car was in very good condition and every detail was explained to us before we purchased the car. I will recommed this dealership to my friends.

Sparky1

20 de jun. de 2013

I called Albert in Internet Sales on a whim while in the area, after having been price shopping a 2013 Chevrolet Spark. Within 10 min, I had Albert calling me back and with a price that was $200 below 2 other dealers, and with the exact vehicle I wanted. Upon arriving, we did have to wait a little while to get the process started because of a back log of other customers, but they made up for this by offering bottled water, a full lounge area with TV, magazines, and toys for the little ones. They even have a full service cafe on site if you need lunch. The finance process was quick and painless, and Albert even threw in a few whimsical extras for my enjoyment. I would recommend checking out Sierra Chevrolet when shopping a GM vehicle! Thanks everyone for your hospitatliy, professionalism and attention to the need of the customer.

JDM

12 de jun. de 2013

I purchased a 2013 Silverado 3500 HD, John Piccari handled my transaction, friendly and very helpful in finding the vehicle I needed,very experienced staff at this Dealership, I would highly recommend going to Sierra Autocars for your next vehicle. Easy deal with nice people!

Crutchin' through the car buying process

11 de jun. de 2013

I recently was in a situation where I had to buy another car relatively quickly since my vehicle had died. I don't like the car buying process, in general, but esp. under the circumstances I was in. I was led to Sierra Chevrolet and had the good fortune to have John Piccari as my salesperson. He was most patient with all my questions and with the fact I was moving slowly due to being on crutches. He didn't hard sell the vehicle I was interested in (the Traverse), but let me progress through the test drive and questions in the way that worked for me. While I didn't purchase it in the end, I wanted to let folks know that if they have a choice, to go to Sierra Chevrolet and ask for John. Thanks for making it a more pleasant experience that anticipated, John!

Bob LeMay

11 de jun. de 2013

We drove over an hour to check out a featured used car for possible purchase for my High School graduating grandson. The sales person, Albert Montiel, was certainly the highlight of our experience. Without seeing much support from the on-duty manager, Albert's personal honest appeal was the real selling factor for us. His ability to connect with us was so genuine that we actually felt that in was acting on our behalf sometimes. Although we really don't have a overall negative feeling, we were disappointed by seeing no outreach by management to seal the deal. Our sincere thanks to go to Albert for the excellent service he performed in "selling" us the car. And, these comments are made by a person who has purchased over 30 cars over 40 years.

Rugby guy

10 de jun. de 2013

Struck the deal on the internet, went in, signed the paperwork, and left with the car. Pricing was better than anyone else I contacted, they had the car, camero convertible, that was in short supply in the LA area.

Andrew

10 de jun. de 2013

I bought a new 2013 Malibu, best price in city, no hassle.

Paul Guzman

8 de jun. de 2013

I met Randy Singer in passing while having my vehicle serviced about a year and a half ago. He approached me and offered his assistance, and even though I was not purchasing a vehicle at the time he did not just turn away and ignore our presence, but was very personable. Fast forward, it was time for a new truck, and we did not hesitate to go back to Sierra. With great fortune, Randy approached us just as he did a year and a half ago, humble and personable. Sierra has been good to us, I dont believe that I have any complaints, and if we did have past issues, I assure the quality service that we recently received from Randy Singer, made those events just disappear. At no point did I ever feel pressured by Randy, and when we spoke the first day we were looking to purchase a truck, he was very informative and looked up information at least 5 times without fail of providing great service. No decision was made that first day, and Randy at no time tried to keep us on the lot by thinking that we might get away as a potential customer. I have to say, it was refreshing to not have to haggle!!!!! Ultimately, I was presented with a deal and when I turned around and asked for a better deal, the sales Manager Gilbert Canary and Randy easily met me half way and gave me what I believe was the best deal they could offer. There was no going back and forth with price bidding. I assure you, I am not one to bother with REVIEWS, but considering the excellent service provided by Randy and Gilbert, it would not be right to not acknowledge the excellent service provided by these two. My personal recommendation: I would refer these two gentleman, and for anyone to not seek their services or give them a chance to provide you excellent service is missing out on experiencing complete satisfaction from the purchase to the quality service given.

Oscar and Lucy

5 de jun. de 2013

We came to this dealer to buy a Chevy SUV for my wife. The person that helped us was Francisco Gutierrez. He was super friendly and patient. Many dealers have a high rate of turnover and that just translates to me as instability. I was happy to learn that Francisco has been there at least 10 years as I remember. My wife new which SUV she wanted but we were not sure which engine size was best for her. Francisco was very helpful and inviting to lets us both test drive the two engine sizes available. Once she decided on which engine size was best for her, we took multiple walking trips to the lots to see colors and options. The selection process took many hours and I was happy that this dealer had a small waiting section that included a TV and over sized legos for kids. This was enough to keep our little girls entertained over the many hours there. In the end, it worked out that the dealer happened to have the perfect vehicle that fit my wifes needs, the color she loved, and complete package that she really, really, liked. Once she decided on the vehicle, the negotiating process was transparent and it only took us about 3 minutes to decide on the payment plan that best suited us. Francisco and his team prepared the paperwork and got the SUV ready while we went to get some dinner. We returned and only took another 15-20 minutes to finish the transaction. It was a very pleasant experience dealing with Francisco and this dealer. If you go here, I suggest you ask for Francisco, I believe you will have the same great experience. A sincere thanks!

Pam

1 de jun. de 2013

The service at Sierra Chevrolet was great! David and Gil were very professional and made my experience at Sierra Chevrolet a great one. I found a car online that I liked and David was very helpful. He answered all of my questions and showed me all of the features on the car that was new to me. Gil got me a good deal on the financing and was able to give me an affordable monthly payment. They really make you feel welcome here and definitely care about their customers. I highly recommend this dealership!

Soon to be a chevy owner

29 de may. de 2013

David Boles, Sales Consultant was very helpful and patient, not pushy at all. I recommend this dealer if you want great customer service!

Stacey P.

23 de may. de 2013

From start to finish my experience with Sierra Chevrolet was AMAZING..Everyone was friendly, while waiting on the loan/finance process I was called several time throughout the waiting period. They are all personable and friendly, Not once did I feel pressured to make any unecessary decisions. I love my Chevy Cruze!! I have and will continue to recommend Sierra Chevrolet to everyone that I know.

anab Tahoe Baby

13 de may. de 2013

Very good, John was professional courtious not pushy, honest and just very nice personality. I'm glad we made the deal with him and definetely would recommend to people.

Maggie

9 de may. de 2013

This was the best car buying experience I have ever had. I came in I knew what I wanted they showed be exactly what I asked for. David and Gil were very patient, even when I asked to look at a defferent model than what I orginially wanted. Everyone on staff was pleasant and very helpful. I would definatly recommend this dealership to anyone in the market.

SonicOwner

8 de may. de 2013

This was the best car buying experience I've ever had! Randy Singer got us a great deal! Also a shout out to Gil who made our first car purchase so easy! Thanks Sierra!!!

Coachbaker9

8 de may. de 2013

I purchased a 2013 Chevy Spark. I researched and emailed many dealers in search of the model I wanted at the best price possible. Albert Montiel emailed me back quickly with a great price. He was always honest and after speaking with him decided to make the hour plus drive to purchase the car from him. Albert was a straight shooter and the deal was as promised and went very quickly and smoothly. Probably the best car buying experience I have had. Nora in finance was helpful as well. Thanks Sierra Chevy!

Rebecca Acosta

6 de may. de 2013

Albert Montiel was great all the way through the process. He made it quick and easy. Thanks!

Eric Z

26 de abr. de 2013

Great experience at Sierra Chevrolet. Very friendly sales people and not pushy at all. Would recommend to anyone.

Daniel

25 de abr. de 2013

This place offers the absolute best experience you could ask for when buying a car. I totaled my truck on Saturday and was in need of new wheels before the end of the week. They agreed to an out the door price over the phone (tax, fees, title, whole shabang). I fully expected some sneeky upsale to greet me by the time I'd driven 25 miles to investigate. Not only did they politely comply with the agreed price, they had me off the lot in my new car in under 90 minutes. All this in spite of having shown up without my checkbook. There are additional positive remarks I could add about the whole ordeal, but I'll keep it brief. Point is, this place offers a car buying experience entirely devoid of the sleazy stigmas associated with car salesman/buying experience. Ironically, the rental Chevy Malibu I left at the lot had me realizing the value of a traditional American car with a bit of muscle beneath it. The only bad thing I can say is that I'm left missing the unique driving experience that comes from an American made car with some hidden muscle and obvious safety. I left the Chevy lot with my new affordable and reliable Scion. But I do believe my next vehicle may just be a GM with a V6.. Or maybe even V8.

Bernice

19 de abr. de 2013

I went in to buy a new car and came out with a brand new car. They fully explained in detail which bar benefited me the most and which fit in my budget most. They did not try to force anything on me. It was my decision to make and I made it on my own. They provided excellent customer service and were very attentive throughout the whole experience. The salesman got along with my parents extremely well. They also answered any questions that I had about the car.

Scott S. aka scooter on yelp

13 de abr. de 2013

I traded in my 2004 Corvette on a new Corvette Grand Sport with Sierra after shopping the local Chevy dealers around So Cal. I have to say my experience here was absolutely fantastic. Being an old guy I have bought a few cars and been to a lot of dealers, and this one was first class all the way. Francisco the sales rep showed me the Vette I was interested in the first time there and was very professional and courteous, not pushy, and well informed. The second time I came in I talked with Gil, the sales manager, who was absolutely incredible from start to finish. Not only does he know his stuff, he is a tough negotiator, but in a good way. When I offered him a price I knew was too low, he calmly explained WHY he couldn't do that price, and kept working with me to get me the price on the Vette that was fair, and better than I hoped for. We talked about cars more than we talked about the deal, and walked me through the entire process start to finish. Mike the finance guy wa first class as well, and walked me through the signing with no problems whatsoever. This is a well run, first class operation, and I am beyond pleased with the deal and service I have received from everyone at Sierra. I recommend this dealership to anyone looking to buy a car. They are the best!! Thanks guys!

Tony

9 de abr. de 2013

Bought a used car at Sierra Chevy and I was happy with service I was provided with. Decent Trade in Value for my Vehicle and I was able to haggle with that price. Overall Buying Process was smooth and I was satisfied with everyone I encountered at Sierra Chevy. Was a Pleasure to do Business.

Kathy and Brian

31 de mar. de 2013

Very pleasant facility. Everyone so so very kind, and willing to go out of their way to answer any questions. The sales manager Gilbert Canary was EXTREMELY helpful, and went above and beyond to make sure the deal went smoothly. Our sales representative Albert was the SAME!!! Albert called me RIGHT back and was able to get the information i needed, to make the decision to travel 75 miles to their dealership. I must say, the experience was worth it. I will so recommend this facility and gentleman to others in need of a car.

Jeff

31 de mar. de 2013

I purchased a used 2006 Jeep Wrangler from Sierra Chevy in January 2013. The dealer received the Jeep as a trade in. The Jeep was as clean as they come. I drove 2 hrs from San Diego to Monrovia to purchase the Jeep. I spoke with Sales Manager Gilbert Canary before driving up to see the Jeep. Gilbert (Gil) made the buying experience great pre, during and post the purchase. Gil worked with me to give me a very fair price on the Jeep I wanted in pristine condition (this particular Jeep was a limited edition model which holds its value very well). I had been shopping for this particular Jeep for months, and if it was not the best deal on the best condition Jeep out there of exactly what I was looking for, I would not have purchased the Jeep. I can not say how impressed I was with Gil and Sierra Chevy's support following the sale, as I said I live 2 hrs away so this was very important to me. Sierra Chevy and Gil took great care of me. I would recommend them to anyone and I will surely check their inventory when I am in the market to purchase another vehicle.

Miriam

29 de mar. de 2013

My husband and I bought a car at this dealership yesterday. It was a great experience from the start. We didn't get attacked as soon as we pulled in. There was no pressure and we got a great deal. Our salesperson was Albert and he was great to work with. We highly recommend him. The sales manager, Sean, was also very friendly and professional. We will definitely be back to buy our next car!

Mark & Connie Rodriguez

27 de mar. de 2013

I had a very good experience when I purchased my 2013 suburban, the sales people (Albert, Mario and Gilbert) were very very helpful they know all about the car and finance! I got a great deal! ;) I plan on buying another smaller car for my daughter when she graduates in june and I will definitely go the Sierra to get the best deal.

River Rick

25 de mar. de 2013

I searched the web for a nearly new white Chervrolet Subarban. Although there were many private sellers & dealers with current ads, my specific towing needs required a rear end gear ratio of 3:42 or 3:73. Many dealers I called were willing to check but were more interested in telling me how their Suburbans were fully loaded. I felt annoyed when they did not realize they were using my valuable time gabbing. Albert at Sierra Auto Cars answered the phone and asked how he could help. I simply stated my request and listened briefly while he explained he was with a customer but would go out and check. I received a callback within a couple of short minutes. The next day, I called again and asked for Albert. He recalled the information from the day prior and was eager to followup with another outside check of options on the Subarban dispite the fact he was again with customers. He called back within a few short minutes. I arrived at Sierra Auto Cars the next day and was surprised to wander onto their lot without any pressure from the sales personnel. Ultimately, I purchased the 2013 Suburban a short time later. Good job Albert.

ss

24 de mar. de 2013

I didnt go in to this dealer to purchase a car, I just went to accompany my sister in law and received great service by Albert Montiel and Gilbert Canary.

Cruze13

24 de mar. de 2013

My experience at sierra chevrolet was great! Ask for Albert Montiel or Gilbert Canary these guys were awesome!

Paul and Julie Collins

24 de mar. de 2013

The staff at Sierra is a little different. My wife and I were looking for a 3500HD and it seems as if they are pretty scarce. We went to a few other dealers and they just tried to "push" us into another truck that we knew would not tow our boat. A co-worker referred us toSierra cause the bought their truck there. We figured since these trucks are scarce we'll be treated in a take it or leave it manner. Well after looking at several 3500's IN STOCK, we were ready for the typical "these trucks are hard to get" so you'll pay window sticker pricing. Their HD truck specialist, Mike Gordon got us a great deal, knew the truck (most salespeople didn't) and made it too easy. We were in and out of there once we made the deal and it was just a different buying experience. They give away cool Sierra t-shirts too! Thanks Mike and Sierra. We'll be back.

Charles Thornton

22 de mar. de 2013

I just bought a Silverado truck from Randy Singer at Sierra Chevrolet and had a very gratifying experience. I had a lease return to take care of and Sierra made everything so easy. Sierra also helped me with getting a bed liner and a cover for the bed. I'm VERY happy with the whole experience and would recommend Randy and Sierra to everyone!

Chad in Monrovia

22 de mar. de 2013

This was my second time buying from Sierra Chevrolet. People had come an gone but one thing that has stayed the same was hard work an customer service. They truely care about their customers. Back in 2004 I purchased a Tahoe an now i purchased a 2012 Impala. Gil the sales manager went above an beyond to get the deal done. Last couple of years had been tuff for me financially an on my credit also. Feels good that their are people that care. I will always give Sierra Chevrolet my buisness.

Ray and Precious

20 de mar. de 2013

We were able to get the type of vehicle we were looking for. We felt comfortable with the process and left happy customers.

Keithley Plumbing

18 de mar. de 2013

We went in looking for the same company vehicle we purchased 5 years. Steve H was more than able to help us out. Our only problem was with the install of our bins from Commercial Van Interiors. The brochure that they had given Steve was not current. We had to make 3 trips out to Whittier to get it taken care of. Steve did not return our calls on this, which was a little annoying. It all worked out in the end and we received our credit.

5roks

25 de feb. de 2013

I was very pleased with our experience. Very happy with our purchase. We would not have found a better deal anywhere else.

trapacero

23 de feb. de 2013

they had the car I was looking for. the entire process took about 2 hours. they were very straightforward, knowledgeable, helpful and efficient. no games no tricks no hassle. got a real smoking deal. as much as I was dreading buying a used car from anyone, it really couldn't have been any simpler.

Brian La Spada

22 de feb. de 2013

The service at Sierra Chevrolet was far beyond my expectation. From the sales team to the General Manager they went above and beyond what was necessary in order to demonstrate that they prioritized customer satisfaction...not just the sale. When buying from Sierra there were some unique and uncommon circumstances surrounding the sale because of my vocation and puropse for puchase; but Sierra rose to the occassion and we walked through a seemingly difficult situation in a manner that was exceptional, placing my regards for Sierra at the top of the dealership list for customer satisfaction and dealer integrity. In other words, Sierra Chevrolet is a company of ethical standards, customer guarentee and longterm investors into the community of sales and satisfaction as a whole. A special thanks to both General Manager Sean Kerr and Owner Peter Hoffman for their exemplary display of integrity and ethical commitment to the world of auto sales. My hope is to work with them again in the near future, and that the character of Sierra Chevrolet would be recognized as a standard, not only for auto sales but business ethics as a whole. Thank you again for your example.

T.S.

17 de feb. de 2013

Thanks to Steven H. for making my car buying experience such a joy. I received excellent service and got a great deal on my new car. Will definitely keep Sierra Chevrolet in mind for any future purchases, and would gladly recommend them to friends as well.

William S

5 de feb. de 2013

I had already had an approval from another dealership that I purchased a car from last year and I didnt feel like they were making an effort to make the deal. So on my way to just settle with their offer I decided to just stop by Sierra Chevrolet that I noticed as I was driving to pick up my car. It actually was a great decision to stop. Being an African-American man sometimes when entering dealerships you dont get immediate help. As soon as I arrived Francisco Gutierrez met me in the parking lot and offered to show me around which impressed me. Needless to say I found a Camaro that I had to have. The sales Manager Gilbert Canary was awesome.......He made it happen by dropping the price down and giving me what I asked for my trade to make the finance company accept the deal. Even the Finance Manager Mike was great in expalining everything that you were signing for. Again I would like to say thank you Gilbert and your whole team on a job well done.

Araceli Gonzalez

26 de ene. de 2013

I had a wonderful experience at Sierra Chevrolet. Sales agent Steven Hurlbutt was very helpful. He answered all of my questions, and was very knowledgeable. I defiantly recommend this place, all staff members are very friendly. Most importantly they treat you with respect, and aren't pushy at all. This dealer also has the best deals.

Jennifer Fraijo

14 de ene. de 2013

We had the best expierence at Sierra Chevrolet!! Gilbert the sales manager was awesome. Just an all around great guy. Chelsea was our salesperson, she was so awesome too. If your in the neighboorhood for any car, go here. They will treat you right!!!

John H

1 de ene. de 2013

These guys are great, purchased a corvette no haggle on price and very honest. We drove up from San Diego with nothing more then a phone call on the way. This is a family owned dealership and they were all very nice to work with. We were out the door in less then 3 hours with a car and trade in. I would highly recommend them. Especially the finance department which is one of the grandsons and very up front and explained everything perfectly. I would not hesitate to buy another car from this dealer anytime. Thank you! Ask for Randy he was a good guy...

Charles T.

30 de dic. de 2012

If you want to Buy a car a Commercial Truck or a car go to Sierra Chevrolet. Talk to Steven H. he will make buying a car like going to the Grocery Store. I was not waiting forever and they will answer all you Questions UP Front. Just Call 323-382-6753

a918v

17 de dic. de 2012

I purchased my 2013 Chevy Volt. Mario and Melissa were very helpful and curtious. Mario was very knowledgeable with all the tech in the Volt. We spent 1.5 hours going over all the systems. He printed all the information I needed to get the state rebate and HOV stickers. I would definitely go back to them for future purchases.

Mark Blanco

17 de dic. de 2012

Decided it was time to buy a new truck when our old one was just unpredictable. Wanted to get one of the last 2012 Silverado's since they were eager to sell them off the lots. Talk to many sales people at different dealerships but Chelsea was the most energetic and fresh. She was sincere on the phone and got us to come in. We bought our car that evening after coming to a agreement, that took an hour and her manager had to come in but that was fine because we all came out with a deal we were happy with. Chelsea is new at car sales but it didnt matter because she was truely very professional and honest. She called us twice since to see how we are doing and if we have any questions she can help us with. If you going to buy a car at Sierra, go see her!

Priam Construction

7 de dic. de 2012

Ask for Steven Hurlbutt he is extremely quick in response time and getting you the right vehicle that suits your needs. A 5 star sales rep!!!! By far this was the best experiance we had at a dealership with abosolutely no haggling and they were extremely efficient in getting us out the door with purchasing/financing and delivery of keys to our vehicle in less than 60 min. A full recommendation to all persons especially business owners with tight work schedules.

Lorainne Gonzales

27 de nov. de 2012

Richard spent alot of time with me showing me the car that I want to buy he showed alot patience. He was very thorough with reading and going through the brochure that he printed out so I could take it home with me.Thank you Lorainne Gonzales!!

Michael

26 de nov. de 2012

I purchased a new 2012 Chevy Camaro from Sierra Chevy a few months back and could not be any happier with the vehicle or the customer service! Davis, my salesman, was professional and knowledgable and worked with me to get a great deal. The entire process was very quick and simple and left me feeling well cared for.I have brought the vehicle in for routine maintenance a few times since its purchase, and the service provided is amazing. Your in and out in no time! If need be, a great loner vehicle is provided while yours is being worked on.Overall, the experience at Sierra Chevy is wonderful and I suggest anyone in search of a new Chevy begin their search with them!

Ty Houck

26 de nov. de 2012

The sales person Sabrina was one of the most helpful and pleasent sales person i have ever delt with thank you Ty.

Kenny Lau

25 de nov. de 2012

At Sierra Chevrolet, I purchased a 2013 Chevy Equinox 1Lt and I had a wonderful experience. My sales consultant Richard Gorstein was very helpful, provided good customer service and Richard made me feel very comfortable. I was very happy with the whole experience and I was very happy with Richard. Thank you very much. Kenny Lau

Volt owner

12 de nov. de 2012

The salesmen were fantastic getting me set up with my new Volt. No pressure on timing of my decision and they spent time educating me on the Volt before I took it off the lot.

Don't Do It

6 de nov. de 2012

I live in La Habra and I was in the market to buy a chevy cruze so I looked into Sierra. Big mistake...there customer service is lousy. They do not care about customer satisfaction just making a sale, even if it means sending you home with a car you do not even like to just get it off the lot. They are not straight with you and they only care about themselves. I am lucky I left with nothing so I can find a better dealer.

CarGirl

28 de oct. de 2012

I received an online quote for a Mazda 3 iGT yesterday and purchased the car today. Compared to other Mazda dealerships in the area, Sierra Mazda is the best!

betsy davis

27 de oct. de 2012

Davis was very helpful and not pushy! The financial experience was much easier than I remember the last time I borught a car. Thank you!!

Electrician

25 de oct. de 2012

Great experience and got a great deal.

Chevy Lover

25 de oct. de 2012

This was my first time buying a car and the dealers at Sierra could not have made it any better. They were not pushy at all and they definitely have your best interest in mind. They also don't try to sell you all the other junk that raises the price and the car doesn't really need. Their financing is awesome as well. They really work with you and just want you to be satisfied.

TheoKim

20 de oct. de 2012

Bought a Chevy cargo van. The sales person, Steven Hurlbutt listened to my needs for specific tailoring interior fittings and went above and beyond to meet my demands with exact specs for the vehicle. As I am in a start up business, his wealth of knowledge/experience in commercial trucks/vans helped me a great deal. He was courteous and prompt in all the follow ups. His customer service extended all the way to delivery as he was not afraid of getting his business suit dirty and personally wiped excess water after getting the van prepped with a towel himself.

Rick Nord

17 de oct. de 2012

I had an exceptionally good experince purchasing my Mazda6 through Sierra. I have never enjoyed the car purchasing process, but found Cindy Jimenez to be knowledgeable, friendly, and fair. She patiently let me examine (and re-examine) the available cars on the lot, provided the vehicle info I needed, helped me get to the best price, and streamlined the document process in a way that made the whole experience rather effortless. Thanks Sierra and Cindy.Rick

Andrewgolfer

17 de oct. de 2012

This was my first time buying a car and the salesman wasn't pushy and both him and the Sales manager were very patient in my buying of my new car. It was a good first experience. I just wish they had more selection. There lot is pretty small compare to others. But overall i was pleased.

delighted driver

16 de oct. de 2012

Love my new Mazda! The sales personnel were eager to help me with questions I had. The deal went just the way I wanted, and it was generally a smooth buying experience. Thank you to Brian for putting in the time with us as I went back and forth on my decision, and thanks to Peter for putting up with me changing my mind mid-deal and having to rewrite the contract a few times ... but it ended up perfectly the way I wanted it.

OnurY

14 de oct. de 2012

After visiting almost all the Mazda dealers (and Honda dealers) in Los Angeles County, we found our way to Sierra Mazda although it's far from our home. None of the dealers had the car configuration we wanted, and they weren't helpful at all. We worked with David Favor at Sierra Mazda, and he helped us put an order for our car, and we received the car right when he promised it would arrive. We also had a good overall deal for the car and options. We are very happy with our experience. During the wait time (and after the purchase) he's always been available when we needed to ask questions regarding the car or our purchase.

Jones

28 de ago. de 2012

For a multi-brand dealership you'd think you'd get better service here. They offered way under blue book value for trade ins. Why would I want to buy from a place that is trying to rip me off from the beginning?

DD2u2

8 de ago. de 2011

Didn't purchase from dealer because he increased price by $1000 after giving a written quote. Claimed it was a calculation error.