Ktlyn

16 de abr. de 2016

I had visited two other dealerships previous to going there. They both quoted me about the same price for a monthly payment. Silko was tge only dealer that had white so i drove 75 miles expecting that they may try to get a few nore dollars out of me, because they knew i had traveled for that car. When they gave me the proposed paymebt amount it was over $200 more a month. To add insult to injury, they basically called me a liar, crumbling up a paper and tosssing it, as if to say our business was done. They did not take a single dollar off the sticker price and quoted me $8,000 less for my trade. I since got the car in gray at another dealer that gave me the same price as the other two dealerships.

j&d

1 de abr. de 2016

My husband and I visited the dealer last Saturday looking for a small crossover (CRV) either new or late model. The car was for me and my husband and I had different ideas of which features were most important. Chris Gaudreau listened well and tried to find a vehicle to match our needs. He spent a lot of time with us.In the end, we did not purchase a car at Silko. Unlike the rest of the world, I am not fully enamored with the CRV. I ended up with a late model Ford Escape under 25K from another family owned dealer in my own community. I do like to work with that type of dealer and would recommend Silko especially if you live in the immediate area - I do not.Thanks for your time Chris and your effort.

ggage

27 de mar. de 2016

It was a pleasure and very smooth transaction to work with Tim Colbert for our purchase of the Honda Civic EX. The Service at this dealership is fantastic.

Steve1955

20 de mar. de 2016

2015 used Cruze listed at $14,400. Doc fee was $395 so car cost is $14,795. But then came the kicker a $797 used car prep fee. What is that? That should be part of the asking price not a fee on top of the asking price. Beware of the deception. The car sales person Matt was fine, he just works there but in viewing the Silko website sales prices no where does it state some ridiculous $797 used car prep fee. Needless to say worst experience I have had with a dealership. Never do business with Silko, never!

Bob1969

3 de mar. de 2016

Just purchased our 2d vehicle from Silko. Another smooth transaction buying a new vehicle from this dealership. Evan Shockley our sales contact was fantastic. Scott from the finance department was outstanding as usual. Very pleased with this professioal staff.Thank youBob M.

martin123

22 de feb. de 2016

Sales rep, who was unshaven & completely grubby, promised a few minor items (i.e. floor mats) Gas tank was nearly empty upon pickup. The entire time we were getting accustom to the car, he was a broken record of "make sure you give me high marks on the survey." Ok, every business has a weak link, and deserves a 2nd chance.So we return for 1st service. Even worse than the buying experience. The tech was rude. Chastised us for not using express service entrance (which no one told us about) Refused to answer a question about the tire maintenance code that come up in the car - he just barked that if we wanted a tire rotation is was $30. You can imagine the rest was just as horrid.Worse part? We lodged a courteous complaint with service manager Tony Costa who completed ignored it.Guess our large family and circle of friends will have to take their business elsewhere.

Alli85

3 de feb. de 2016

Silko Honda and their employees were so accommodating and patient in helping me purchase my new vehicle. I worked with Evan and the manager Chris and they were great! Very knowledgeable and highly recommended!!!

reet

7 de ene. de 2016

Tim Colbert was a wonderful advocate and salesperson for our leasing our third Honda CVR. We cannot praise the workmanship in selling and explaining this new vehicle. As we have explained, we came to Silko Honda because our dauhgter and son-in-law have two Honda vehicles. They love the vehicles and are very satisfied with the Silko process. Of course they, as we, have enjoyed the Honda vehicles.Thank you to Tim and also Mr. Rezendes - "You made our day!"

ncmttop

3 de dic. de 2015

I live in NC and my sister lives in MA. I saw a used Honda Fit on line and communicated via internet to work out a discounted price for my sister. She arranged a test drive the same day with Michael Gasior, sales person, and she and I concluded the deal on the spot. I was on the phone to discuss details with Michael who provide her and me with a great, professional, friendly and informative experience. I highly recommend Silko Honda and Michael to do business with.

marylyle

20 de oct. de 2015

I recently purchased a new Honda Pilot. My salesman Ryan Cordaro was professional, knowledgeable and more than helpful. I would highly recommend dealing with Silko Honda.

Unhappy song

17 de oct. de 2015

This dealership is all talk no action. They held my deposit and strung me along for over a week. The sales people were extremely rude and dishonest. I would warn anyone to stay away from this dealership.

Z Boot

11 de sep. de 2015

This dealership makes false promises. We bought a certified used car from Silko Honda, and I was totally disappointed on every level. It took them 4 hours to do the paperwork, and then an additional 2 hours for the registration. By the next day the car was dead; it wouldnt start. When I called them they expected me to get the car to them. Thankfully we have AAA and were able to get it to them to replace the battery. The offer when we purchased the certified used car was that every other oil change would be free and free car washes. When I asked during the sales process and I was informed that I could get one oil change anywhere and the next oil change would be free. I cross checked by asking: "so its not buy one get one free"? They asserted that I could get an oil change done at any place and the next one would be free. When I took the car in for oil change, I was informed, rather rudely, that it was a buy one get one free deal, then proceeded to over charge me for the service. When I spoke with the manager about this behavior, the manager defended him and made personal attacks on me!! The manager got angry and talked to me in a way that was inappropriate. (To say the least, he thought I was stupid.) And they would charge me a fee to diagnose the weird noises the car was making. In addition, for the free car wash all they did was sprinkle water on the car. My car would be washed better if I drove it in the rain. So far I have not needed to use their so called "Power train warranty" but I am sure that would be a total disappointment as well.

classicdesigner

11 de sep. de 2015

The dealership makes false promises. Total disappointment on every level. we bought a certified used car from Silko Honda. Took them 4 hours to do the paperwork. And then additional 2 hours for registration. ON the Second day the car was dead. wont start. I called them and they asked me to get the car to Them. Thankfully we have AAA and were able to get it to them and they replaced the battery. The offer was free car washes and every other oil change is Free, when we bought certified used car from them . For free car wash they they just sprinkled water on the car and gave it back. My car would be washed better if I drove in rain, For Oil changes the offer is every other oil change is free. I asked during the sales process and I was informed that I could get one oil change any where and the next oil change is Free. I cross checked by asking, "so its not buy one get one free"? They asserted that I could get oil Change done at any place and the next one would be Free. Well When I took the car in for oil change,I was informed, rather rudely that it was buy one get one deal, over charged me for the service and no they would not diagnose the weird noises car was making without a diagnostic fee, When I spoke with the manager about this behavior, the manager defended him and made personal attacks on me!! The manager got angry and talked to me in a way that was not very appropriate ( to say the least, He thought I was stupid) So far I have not needed to use their so called "Power train warranty" but I am sure that would be a total disappointment too.

M&M Tickled Pink

1 de sep. de 2015

We were looking for a specific vehicle we saw on Silko's website, but ended up purchasing a much better car. Overall very good experience with the staff at Silko, led by Mike Gasior. Will go back again when we need another car.

lem1188

26 de ago. de 2015

I just recently signed my 3rd lease through Silko Honda. Every experience I've had at this dealership has been amazing and professional. All employees are extremely knowledgeable about the products and are helpful in the decision making of their customers. This most recent lease was signed with Juan Mejia. If you are considering a new Honda go to this dealership ask for Juan. He has been hands down the best salesman I've had. He was so helpful and answered all my questions (I had a lot!). He had my best interest in mind and that was extremely comforting. I will continue to use to this dealership for years to come!

FLGal

21 de ago. de 2015

Great Used car purchase experience. Julio Morales at Silko Honda was wonderful in helping me every step of the way. He has a kind and genuine nature and the overall experience was excellent. I recommend this dealership hands down and kudos to Julio for all his help.

Love My Honda

16 de ago. de 2015

I just purchased a used 2015 Honda Pilot. My sales person Ryan was very helpful and really worked hard to get me what I wanted (which wasn't easy)! He was low pressure and very professional. I'd been to this dealership before but had always left empty handed. This current experience will keep me coming back for service and any cars I may purchase in the future. I have a 2011 Honda that I'm very happy with the service that I've received on that vehicle as well. My only issue would be with who ever cleans and details the cars - I feel that it was a very quick job and not thorough at all.

LoveMyHonda

16 de ago. de 2015

I have visited Silko Honda in past years but had always left empty handed. My experience with salesman Ryan Cordaro changed that! He was professional, extremely helpful and knowledgeable. His low pressure attitude was comforting. I feel the dealership was fair and that I got a good deal.

New car owner

11 de ago. de 2015

I recently bought the new 2016 Honda Pilot from Mike Gasior. He was extremely pleasant and professional and I appreciated him not being pushy. It was the best car buying experience I have ever had. I love my new care and would encourage folks to shop at Silko and as for Mike Gasior.

crystal

6 de ago. de 2015

All I can say is Thank you. If you are looking for a Honda do your self a favor and visit Silko Honda on 44 in Raynham. Ask for Michael Gasior and you won't be sorry. I visited quite a few dealerships before I arrived at Silko. I had a huge idea of what I wanted and was not met with the greatest of help at other dealerships. One had me test drive a vehicle that really wasn't what I was looking for. Another had no clue to really what the aspects of the vehicle were. Lastly the man before Silko seemed to not care about my needs or reasoning for looking at the car i had in mind. When asking him for a tape measure to make complete sure that it would be able to carry what i need it to caring he just sat there gave me a look and told me "its a Fit everything fits in a Fit. I couldn't be more happy with the customer service I received from Mike. I asked for a tape and he didn't ask questions or even flinch. Mike just ran to the back and grabbed one from a mechanic. He was not pushy in any means. When I told him I liked it he asked " have you test drove it" I replied "no" and his first words were " you need to drive it and make sure you even like it before we sign papers ". He was fantastic. Even well figuring what I could afford he went back and forth with financing people to make sure I could walk away feeling comfortable with what I was paying and not getting in over my head. Thank you Silko I will definitely be recommending to friends looking.

LauraL728

6 de ago. de 2015

I had Mike Gasior from Silko Honda as my salesman, and he did a great job helping me secure a new CRV. Mike isn't pushy, and worked hard to get me the deal I wanted. If you want to buy a new Honda, see Mike if you want a great deal, without the drama! Thanks Mike!!

Lisa S.

5 de ago. de 2015

I initially came to Silko back in 2007 when they were also a Kia dealership, and got a great deal on a brand-new Rondo. When it was time for a trade-in I revisited Silko to check out the Honda CR-V. I was warmly greeted by my salesperson, Mike Gasior, who was easy to deal with and made it possible for me to get the CR-V I saw online. Mike was personable and took an ample amount of time explaining all the inner workings of the car-I had never owned a car with a push-button start or with all the computer-controlled mechanisms before and I was a little overwhelmed. When it's time for my husband to replace his vehicle we will return to Silko...and hopefully have the chance to deal with Mike again! :)

Brian M.

4 de ago. de 2015

I received a call from the On Line division of Silko Honda on a Saturday morning and worked out over the phone a deal for an early lease trade in. I explained that I will be there in one hour and did not want to spend my Saturday at a auto dealership. When I arrived I was introduced to Mike Gasior, who was in-charge of executing the deal, getting all the paperwork together and getting me out of there in less than 2-hours. I didn't really expect to be leaving in two hours, however, Mike pulled in off and exceeded my expectations. I will continue to look to Silco Honda for all my automobile needs.

HL

4 de ago. de 2015

I was in looking for a new civic and I dealt with Mike Gasior. He was super professional and answered all of my questions. The experience was great. I'll definitely recommend him to friends and family looking for a Honda.

Jodie

4 de ago. de 2015

I would recommend Silko Honda to anyone, and specifically, I would recommend they request Mike Gasior. He was incredibly knowledgeable, and friendly...He made it an absolute 5 star experience all around!

Mike from Somerset

3 de ago. de 2015

My wife and I were driving and decided to look at new cars. We came upon Silko Honda and rest was history. We were greeted by Mike Gasior and he showed us a new Accord. After explaining the car's features and working the correct numbers :) we bought the car. we're very pleased and the car drives like a dream.. Definitely worth the trip..

Mary G

3 de ago. de 2015

We traded in our 2010 C-RV for a new model. Already pleased with the brand and the car, we shopped around.. Our salesman, Mike Gasior, did a great job explaining the features of the car and getting us a good deal. I know our next cat will be from Silko.

Faith

29 de jul. de 2015

In the past I have always had a poor car buying experience from over priced vehicles to pushy salesmen. From the moment my fiance and I walked in at Silko we were greeted with smiles and our salesman Juan was excellent. He was upfront and honest and he wasn't pushy which we highly appreciated. We also dealt with Matt and we were able to work out a deal that was fair and financially reasonable for us. Couldn't be happier with my CR-V as well! I would highly recommend this dealership.

Sleta441

8 de jul. de 2015

We were pleased with Silko Honda because they gave us a great deal on our new CRV. They were fair, honest, and fast! We have told all our friends about our great experience. My mom needs a car next! So we'll definitely be back!

Bitohonee

3 de jul. de 2015

I had the best experience at Silko Honda in Raynham mostly because I had an outstanding salesman named Juan Mejia. He I went above and beyond to make my purchase a very enjoyable one. I would highly recommend that you see him and only go to Silko Honda in Raynham. The others that work there are great too, very helpful. No pressure, no stress just a great deal with great people!

CFSilva

1 de jul. de 2015

June 2015My experience at Silko HondaI had all the fears of going to a car dealership...what's more low on the funds.So you can imagine my surprise, at being received by a warm and non-aggressive young man, willingly offering assistance Mr. Juan Mejia.He was kind and very patient. Never making me feel pressured.He stayed calm and clear at all times, which gave me reassurance that he truly wanted to help me find a car that was going to work for me and my pocketbook.Juan knew exactly what to show me so there was no need to go through the looking at many cars that were not in my price range. This too was a great relief.My car buying experience was made to be very enjoyable by Juan's patience and kindness and sincerity. I will now and in the future recommend this young man that in opinion gave car dealers a good name.Not to be forgotten was also our finance experience with Maria CarvalhoShe was friendly and professional and got us the best possible rate on our loan.When we left we felt like we were family.We ended our experience with Juan as well as Maria in a great big group hug!Now that's a dealership!CFSilva

Gukfgjn

27 de jun. de 2015

It was all around an awesome experience. Super friendly staff and were very willing to negotiate. Not one complaint all the way from the second I walked in to the moment I left the lot on my new car.

sidken

28 de may. de 2015

My old Suzuki Esteem had finally give out after 15 years of faithful service and I needed a new car. A friend recommended Silko and I could not be happier. We went in with our needs and they were extremely attentive and helpful. More importantly they were not pushy. We got the car that we needed at the price we needed. It was a fantastic experience from beginning to end.

julinhaat40

29 de abr. de 2015

I was extremely satisfied with the service I received here at Silko Honda. Juan Mejia was very knowledgeable and professional with his customer service. He even came to pick me up at my home. I was very pleased and appreciative and will definitely refer this place to family and friends.

cataldojr

19 de abr. de 2015

I was looking for a vehicle and my fiance suggested that I go to Silko Honda. She told me about the 0 down Gas and go. I was floored so went there. The salesman Mike Mullen greeted me and got all my info and ran my credit and that when the first blow came. The Gas and Go is for people with tier 1 credit. I was also told that when they run you credit to find a finance company that it doesnt affect my credit score. Silko lied to me again. After doing some research because my credit score dropped 27 points!! When a car dealer tries to get you a finance company they run your credit multiple times until they find one that will approve you. This is called a soft inquiry. Each times they run your credit it deducts a point off your credit score. They ran my credit 27 times to 27 lenders! So if your credit is not perfect be prepared for the shaft. Then the salesman ask me what car I wanted I told him the civic. Again, that wasn't a option because of my credit. So I picked a 2010 Toyota Camry for ten grand. 268 a month for six years. That is comes to twenty grand and change. Are you kindin. They also said I need a co signer. I waited there for three hour for nothing. I was not happy. I gave them a 300 dollar down payment the day before and I wanted it back after Mike told me I wouldn't get financing anywhere else. After the sales manager toss my check for the three hundred in my face I went to Auto Drive One in West Bridgewater and got a great deal. I am so happy now. Don't go to Silko they will lie to you and rip you off. If they did it to me what is stopping them from doing it to you. Make sure you do your homework and shop around.

mason

15 de abr. de 2015

I've been looking for a new car for at least a couple months now. I wanted something with enough leg and headroom to be comfortable, and despite my being a Honda fan, I was keeping an open mind and sitting in a lot of different cars of different makes and categories. I've been a fan of Silko Honda for years - I bought my first car there fifteen years ago, and last night I bought my sixth from them. They've worked hard to earn and keep my business.I was at Silko for maintenance, and while doing that I like looking at the new cars they have in stock. While I was looking over a couple new offerings, Juan Mejia stopped and asked if he could be of any help. In fact, he could, as the battery of the Accord I was looking at needed a charge so I could move the seat into a more comfortable position. Juan helped out with that, and then suggested that I might like the fit of a CR-V. I sat in the one in the showroom, but it had a moon roof and hence didn't have enough room in it. Juan asked me to wait a moment, and he drove up in one that didn't have the moon roof. This was a good fit, so I started researching CR-Vs.There was no pressure to buy one that day, which I appreciated, but I did get to test-drive the CR-V, and I enjoyed it. A couple days later Juan texted me to say he'd found the colour I liked most, so I went back and looked at the car, and continued researching. I ultimately decided that I didn't want the CR-V, and we left it at that. Again, there was no pressure, which tends to make me inclined to come back to look at more options.Yesterday that's just what I did. I decided that I wanted to look at Civics. I'd been researching them at cars.com, and I saw that Silko had some in stock that looked reasonable. So, yesterday I stopped in and asked to look at a Civic Coupe. Juan got one out for me with the trim level I requested, and then uncomplainingly put it back for me when I changed my mind and asked to sit in a sedan instead - the coupe was just a bit too shy with headroom. I test-drove the sedan and fell in love with it - the CVT was buttery-smooth, there was ample headroom and legroom, and the car was very quiet on the highway, which is important to me.I'd come in with a very firm idea of what I could offer for a money down and a monthly payment, and Juan made it happen, so the deal went to financing. Maria Carvalho has worked with us before, and she has always been pleasant and friendly while she works out the best possible financing for us, and she blew us away with the offer she got us - she got us a much better rate than I thought possible, and a monthly payment $50 less than what I'd budgeted. You really can't do better than that!Once we had our pleasant surprise with financing, Juan got the Civic ready for us to drive away, filling the gas tank and having a final cleaning done. It was a good experience, and I drove off in a car I'm really enjoying.Silko has some great people working for them, and they make it a pleasure to visit for sales or for service. I'm looking forward to the free maintenance for the next two years / 25K miles, and I love that they offer free car washes if you buy a car there. That really adds up.I'm grateful to Juan and Maria for making the experience not only painless but enjoyable.

JIM in Mass

8 de abr. de 2015

I am a return customer. I bought my first new Honda from Silko in late 2002. I enjoyed the fact, and still do, that you don't get pounced on when you first enter the showroom. This purchasing experience was also good. Tom Colbert was thorough and let the vehicle sell itself, showing options, and comparisons. When the vehicle to purchase was finally determined Tom and Maria made closing the deal easy. Job well done. My father had just purchased a used Honda Pilot from Silko a month earlier and he to is pleased. Silko will still be my recommended Honda dealer to all friends and family interested in future Honda Vehicles. Thanks !!!

Darrenb92

1 de abr. de 2015

I sell cars for a living and its hard to find a group as friendly and upfront as these guys, i drove 60 minutes to get here highly recommended! Julio is dropping a car off to me hour and a half away going beyond and above my expectations.

jennygirl

31 de mar. de 2015

Bought a new pilot a few weeks ago. Very friendly, no pressure salesperson, Anton Dopson, took very good care of me and made sure I was not waiting an extra long time for the whole process. We researched and even went to other dealerships prior to going to Silko, the overall experience was much more relaxed and professional. No high pressure sales tactics that can make you want to run the other way.

caitriona

30 de mar. de 2015

Rick Santos cared about what I wanted, took the time to go to another lot to get the car I wanted, and was very patient about explaining all of the fun new technology in the Honda Civic Coupe 2015. He cut an amazing deal and I highly recommend Silko's. It was a totally anxiety free transaction that was FUN.

Bruce

10 de mar. de 2015

I had my wife bring my 2011 pilot for transmission sensor issue. They said it is not covered under power train warranty since it is electronic component, and quoted just under 400 bucks for the job. Which was fine, but when the service tech Alex scared my wife that the car needs both brake pads right away, I smell something fishy. I have charged brake pads and rotors all my life. My pilot only had 44000miles and I can visually see the outer pads look good in certain angle, but inside pads could be different story, since it touches piston directly, so I told him to give me an estimate only, which was close to $800,(both front, rear and brake flush, no rotors). I went to buy parts right away. She came home and I tooks the wheels off and lift the caliper,(Honda is easy, one screw off, lift and change). Just as I expected still a lot left, probably another 30000miles. I swap it anyways, since I already committed to the job. And I was thinking, if I was there, would this have happened? How many woman customers got ripped off by scare tactics. I called Alex the technician, and asked what did he see for him to determine, it needed brake job immediately? He used the blame game, he said she said. Also later on, I myself found out that I had extended warranty that I purchase at this dealer when purchased new. I mention to Alex, and he said, yes it's covered under that warranty, but has $100 deductible, and transmission flush doesn't get covered. Wow! I was disgusted, but i decided to let all go. Im writing this complaint because, even after 2 month, I'm still waiting for my refund of $105 dollars. I called Alex again and he said he will resubmit the claim. I'm still waiting. So lesson number one. Never buy extended warranty, when buying new, never send your wife or girlfriend for service, and remember dealer is only interested in their favor, they will not go extra mile to look up if you had extended warranty. Silko home of lifetime warranty, ??????

dbailey74

2 de mar. de 2015

Went to Silko to discuss my options since the lease on my 2012 Honda Pilot was coming due. A new 2016 Honda Pilot was my preferred option, but unfortunately, it is not available until summer. I spent a few hours with Juan discussing the upcoming 2016 model, buying my existing vehicle and looking at the option of trading it in for a new lease on a 2015 Pilot. He was knowledgeable about the upcoming 2016 model and provided objective information on all options never pressuring in any direction, although only a new lease on a 2015 model would benefit him as a sales person at this time. After a number of hours, we came to an initial agreement on a new lease (a few hours after closing time on a Saturday night) but after more deliberation, I decided to buy my existing vehicle and wait for the 2016 model to be released. Juan was pleasant and helpful throughout the process and never pressured or tried to convince me to proceed with the 2015 lease. I would definitely recommend Juan to my friends and family and will be asking for him when I am ready to trade up for the new model.

Debora

21 de feb. de 2015

I am so frustrated went to go buy a new honda pilot so I asked what is the difference between the ex-l and the touring, the answer was that the touring only had navigation and the DVD player witch is a lie if I knew I would've purchased the touring but cause my sales person didn't know the difference I got stuck with the ex-l, I am so dissatisfied and disappointed, he also told me I could use my phone on the car trough mirrorlink so far nothing I've search the Web to see how to do it the owner manual and nothing I tried calling and they hanged up the phone on me how classy,oh and better a brand new car and it's making weird noises I recorder and show it to the service guy he found that noise weird and not supposed to happen but yet they tell me there is nothing wrong with my car nice job you people.

CC

17 de ene. de 2015

Worst experience ever! After signing a contract on a Tuesday we planned on picking up our new Honda Pilot on Thursday. Received a call from our salesman that another document needed to be signed. When we arrived at the dealership the document was a new contract with completely different numbers on it. We requested to see a Sales Manager to explain the change. My husband I were threatened by Sales Manager, Chris Rapozo, to sign the new contract. Rapozo stated that if we did not sign the new contract then he would pull our 30,000 mile service plan. His attempts to intimidate and berate us were distasteful. He is completely unprofessional and would never go back to Silko Honda because of his actions. After Rapozo was done threatening us I stepped into the hallway to speak with my husband. Rapozo came out and told me I couldn't stand there. I told him I would stand wherever I wanted. We have leased three other vehicles from Silko over the years. Will be bringing our business elsewhere and recommend others do the same. On a lighter note our salesman, Rick Santos, was excellent.

Thamilanban

1 de dic. de 2014

The service from Silko Honda is good since they fix any issues immediately and with proper reponse. The turn around time for any queries is also quick. I am happy with the service.

adexter125

31 de oct. de 2014

From the initial looking for a new car, to the final purchase, I can't say anything but positive feedback. My husband went online and then was contacted by Rachel. We went in to Silko, knowing what we wanted, and did not have the usual "pressure" to look, consider, or just try anything, but what we wanted. Juan Mejia helped us understand the process, gave an incredible overview of the vehicle, and walked us through bumper to bumper. He was not only very helpful, but very personable and a pleasure to work with. He stands by his word, and has assured us, more than once, he'll be there if we need anything. I would recommend family and friends to Silko in a heartbeat!Julio was also quick and informative in getting us the financing for our new Accord.All in all, it was a great experience.

2015Pilot

29 de oct. de 2014

I can't say enough great things about my experience with the gentlemen at Silko. I am now on my second lease with Honda and Silko and couldn't be happier. Everyone knows the car buying experience can be stressful. Not a Silko, I find them to be upfront and hassle free and very willing to work within your budget.

lawgirl99

21 de oct. de 2014

My husband and I had been putting off trading in our Expedition for lots of reasons, one of which being we were absolutely not looking forward to having to deal with car salesmen. Our past experiences have not been the greatest, and we were expecting a long, drawn out, pressured sales pitch/experience. We were quite surprised that our experience at Silko was nothing at all like what we expected! Craig was our sales guy, and he was a pleasure to deal with. He was very knowledgeable and answered all of our questions. He never once pressured us to make a purchase or to even make a decision right then and there. And, even though we were there on a busy night, and kept him way past closing time, he never made us feel like we were inconveniencing him. We returned the following night to have our trade appraised and they worked with us to get us into the vehicle we wanted, at the price we wanted to pay, and offered us a decent amount for our trade. The whole transaction went smoothly from start to finish - without any pressure.

ErronC

20 de oct. de 2014

I came to Silko because my parents had recently purchased a CRV from them and reccomended them for their service, prices and overall friendliness. I knew I was looking for a Honda when I began my car search. I was greeted by Juan Mejia and I could tell immediately that he was a great guy- honest, up front, and someone I wanted to work with. His service and ability as a salesman were exceptional, but the primary reason for my satisfaction stems from how he treated me as a person. I was able to relate well to him, and could tell he had my best interests in mind. I can honestly say I've never spoken to a car salesman the way Juan and I conversed. He was interested in my life, my career, my hobbies and showed a level of dependence and kindness I had never experienced at a car dealership. In my closing paragraph, I will elaborate on my experience with Juan - because I really can't say enough good things about him. At first, I wanted a Civic- for my long commute, and for price. I went in weeks before my actual purchase to check on a Civic. I was ready to trade in my car and buy, but my circumstances soon changed. I was in an accident, and because the car was considered a total loss, I actually lucked out and was able to spend a bit more than I initially expected! So then my focus was on finding an Accord, the car I really wanted in the first place. There was a 2-3 week time period around the time of the accident where i hadn't visited the dealership. Juan checked in on me a couple of times, but not to the point of overwhelming me- he was very patient and understanding. Then he showed me the 2010 Accord EX-L that I wanted. After a couple of hurdles, he was able to accomodate my needs and offer me the car at a fair price. Maria was great to work with in Finance. She was friendly and comforting. They were past closing hours and she didn't rush us. She explained everything thoroughly, and made the often overwhelming process of buying a car and finishing paperwork seem quick and easy - She was wonderful. Also, I did not select him below because I believe he is now a sales manager, but Chris Casey was also awesome to work with - he was once a salesman when my mom bought her CRV. He was able to help us make the deal happen. But I can't say enough about my experience working with Juan Mejia. I would reccomend anyone looking for a Honda to head to Silko, and to speak with him specifically. He was very knowledgable about the product and patient with my decision making. I'm sure the other Silko salesmen are great - but I thought that Juan went above and beyond for me. He's a man of integrity. He fought to get me what I wanted and even went as far as to stay after hours while I was simply completing the financing paperwork and his job was over, probably just to walk me out. Juan was also kind to my mother, that says a lot about a person. He picked me up at my rental return with my new car as the dealership was closing, on a Friday night, after making his 45 minute commute to work JUST to hand over my new car. I know Juan will excel as a salesman at Silko. If not, it'll only be because he's quickly moving up the ladder into management - So you better head to Silko and work with him before he's promoted! :)

ErronC

20 de oct. de 2014

I came to Silko because my parents had recently purchased a CRV from them and reccomended them for their service, prices and overall friendliness. I knew I was looking for a Honda when I began my car search. I was greeted by Juan Mejia and I could tell immediately that he was a great guy- honest, up front, and someone I wanted to work with. His service and ability as a salesman were exceptional, but the primary reason for my satisfaction stems from how he treated me as a person. I was able to relate well to him, and could tell he had my best interests in mind. I can honestly say I've never spoken to a car salesman the way Juan and I conversed. He was interested in my life, my career, my hobbies and showed a level of dependence and kindness I had never experienced at a car dealership. In my closing paragraph, I will elaborate on my experience with Juan - because I really can't say enough good things about him. At first, I wanted a Civic- for my long commute, and for price. I went in weeks before my actual purchase to check on a Civic. I was ready to trade in my car and buy, but my circumstances soon changed. I was in an accident, and because the car was considered a total loss, I actually lucked out and was able to spend a bit more than I initially expected! So then my focus was on finding an Accord, the car I really wanted in the first place. There was a 2-3 week time period around the time of the accident where i hadn't visited the dealership. Juan checked in on me a couple of times, but not to the point of overwhelming me- he was very patient and understanding. Then he showed me the 2010 Accord EX-L that I wanted. After a couple of hurdles, he was able to accomodate my needs and offer me the car at a fair price. Maria was great to work with in Finance. She was friendly and comforting. They were past closing hours and she didn't rush us. She explained everything thoroughly, and made the often overwhelming process of buying a car and finishing paperwork seem quick and easy - She was wonderful. Also, I did not select him below because I believe he is now a sales manager, but Chris Casey was also awesome to work with - he was once a salesman when my mom bought her CRV. He was able to help us make the deal happen. But I can't say enough about my experience working with Juan Mejia. I would reccomend anyone looking for a Honda to head to Silko, and to speak with him specifically. He was very knowledgable about the product and patient with my decision making. I'm sure the other Silko salesmen are great - but I thought that Juan went above and beyond for me. He's a man of integrity. He fought to get me what I wanted and even went as far as to stay after hours while I was simply completing the financing paperwork and his job was over, probably just to walk me out. Juan was also kind to my mother, that says a lot about a person. He picked me up at my rental return with my new car as the dealership was closing, on a Friday night, after making his 45 minute commute to work JUST to hand over my new car. I know Juan will excel as a salesman at Silko. If not, it'll only be because he's quickly moving up the ladder into management - So you better head to Silko and work with him before he's promoted! :)

Perky1313

19 de oct. de 2014

This our third New Honda purchase with Silko. We bought our first new Honda a 2008 CRV LX and had a great experience ,so good in fact that in 2010 when it was time to replace our other family vehicle we came back and got a 2010 Civic LX . We continued to have great service on these vehicles with Silko and Bill Harris through the years. So naturally when we where ready to replace the 08 CRV we came in and traded it in for a New 2014 CRV EX. Again we received a helpful , knowledgeable , and courteous Experience . We had done some pre online and Brick and mortar scouting and pricing . Silko was by far the best overall deal ,exceeding our expectations . Thank you Silko for your continued Excellence.

mike.mitchell.7564

19 de oct. de 2014

This our third New Honda purchase with Silko. We bought our first new Honda a 2008 CRV LX and had a great experience ,so good in fact that in 2010 when it was time to replace our other family vehicle we came back and got a 2010 Civic LX . We continued to have great service on these vehicles with Silko and Bill Harris through the years. So naturally when we where ready to replace the 08 CRV we came in and traded it in for a New 2014 CRV EX. Again we received a helpful , knowledgeable , and courteous Experience . We had done some pre online and Brick and mortar scouting and pricing . Silko was by far the best overall deal ,exceeding our expectations . Thank you Silko for your continued Excellence.

Ruby Lazo

18 de oct. de 2014

I had a couple of bad experiences with car dealership prior to going to Silko Honda. I cannot say how impressed I was by Silko Honda. Options were great and costumer service was excellent. Without hesitation I would recommend this dealership. Juan and Julio went above and beyond! I financed my car within the week and cannot be any happier with my decision.

Don1942

15 de oct. de 2014

We live on Cape Cod and found Silko to be price competitive with our local Honda dealers. In addition Silko offers 24 Month/25K mile free Maintenance and a Lifetime Powertrain warranty. On top of that, we found their sales and service department to be more responsive than dealers here on the Cape. For a young sales person, Mr. Mejia impressed us with his knowledge of the 2014 CRV-EX we purchased and with his command of the paperwork necessary to complete the transaction.

Dwaine Gilreath

7 de oct. de 2014

I cannot recommend Silko enough. I had a bad experience with another dealer that kept the pressure turned up to eleven and tried to rush me into buying a car before I was ready. I went to Silko and was very pleasantly surprised. Silko is very easygoing, informed and they care about the customer. When it comes time to replace my wifes car, we're going to Silko. I've dealt with a dozen dealerships through the years but none of them offered as pleasant experience as I had at Silko.

Acatton69

5 de oct. de 2014

coming into the dealer I was nervous about how long it would take and all the loopholes I would have to get through to get a new car but they made it as simple as possible

Jessica22403

29 de sep. de 2014

Since the lease for my 2011 CRV was coming to an end, I went back to Silko and met with Juan regarding leasing a new CRV. Juan was extremely friendly and knowledgeable, and he got me in and out of the dealership in record time! I have now dealt with Silko on SIX vehicle transactions, but I must say that this latest experience was by far the best I've ever had!

AC Potts

27 de sep. de 2014

My husband and I purchased a used Toyota Yaris from Silko in 2009 and it was performing so well that we returned to purchase another car for our son. Our sales person Juan, was very knowledgeable, friendly and easy to work with. We would definitely recommend him to our friends looking to purchase a vehicle.

Sissy Nay

23 de sep. de 2014

Raul Echeverria was OUTSTANDING in helping me with my new 2015 Honda Fit purchase. He was friendly, professional, understanding, answered all my questions and made the whole experience a pleasant one. Thank you Silko for having such an outstanding member of your team. Will recommend you to all my friends!!

E. Taylor

21 de sep. de 2014

Im not one for writing reviews, especially when it comes to dealing with car dealerships and car salesman. I just had an exceptional experience at the Silko Honda dealership. My mom and I were faced with an expensive repair of our old car, or trading it in. My nephew suggested we check out the Honda dealership for a certified preowned vehicle. Juan Mejia, took mom and I under his wing, went the extra mile and got us into just the car we needed and we drove away in it the same day. Im impressed with their entire staff, their professionalism, their attention to detail and personal attention.

Honda57

21 de sep. de 2014

Found car I wanted. Researched dealers and prices. Best service and price at Silko. Salesperson Don Sullivan was fair , honest and no nonsense. Love it

ErnieT

21 de sep. de 2014

Im not one for writing reviews, especially when it comes to dealing with car dealerships and car salesman. I just had an exceptional experience at the Silko Honda dealership. My mom and I were faced with an expensive repair of our old car, or trading it in. My nephew suggested we check out the Honda dealership for a certified preowned vehicle. Juan Mejia, took mom and I under his wing, went the extra mile and got us into just the car we needed and we drove away in it the same day. Im impressed with their entire staff, their professionalism, their attention to detail and personal attention.

AShumway

9 de sep. de 2014

Recently leased a Honda Civic Si with Silko and can honestly say it was an easy deal. Juan was very knowledgeable and professional. He made the experience pleasurable and the time it took to seal the deal was quick and painless. I would recommend Silko Honda and salesman Juan Mejia, to anyone looking for a great deal and the opportunity to find the best car for them.

ashumway

9 de sep. de 2014

Recently leased a Honda Civic Si with Silko and can honestly say it was an easy deal. Juan was very knowledgeable and professional. He made the experience pleasurable and the time it took to seal the deal was quick and painless. I would recommend Silko Honda and salesman Juan to anyone looking for a great deal and the opportunity to find the best car for them.

Upfore18

5 de sep. de 2014

I recently purchased my fourth new Honda from Silko and sixth overall so I have several buying experiences from which to draw from to rate this one. I cannot say enough good things about our Salesman Julio Morales. He was a pleasure to deal with. I cannot, however, say the same about our brief dealing with Sales Manager Chris Raposo whom we both found to be aggressive, abrasive, and very nearly the reason we didn't buy from your dealership. After dealing with him we left the dealership angry and disappointed with how he handled our negotiations. As a Manager myself who deals with the buying public on a daily basis, I know that one bad experience can lose a customer for life. He should be reminded of that. I didn't want Julio to lose a sale and called him the next day to see if we could get this done without Chris being involved and thankfully we did. I am normally not the type of person to write a scathing review but I feel this was poor customer service on Chris's part. As a Sales Manager he should have at least attempted to apologize for making us angry enough to walk out of your dealership but chose not to. I made the choice to reach out to Julio because he was a pleasure to deal with and would purchase again from him any time. Julio Ortiz was also a pleasure to deal with as well. I gave your dealership an excellent rating when Honda called me because the positives outweighed the one negative. Every customer wants to feel like they got a good deal on their purchase and thanks to Julio I feel that way about my new 2014 Honda CRV.

brenda.zoino

4 de sep. de 2014

Salesmen were professional, polite, knowledgeable. Best dealership I've ever worked with. Kudos to Catherine in internet sales and both Kyle and Julio(mgr) were outstanding to deal with! Good price and good trade-in value for my previous Accord. I love my new Accord Sport!! Maria was also wonderful and did not twist my arm to buy a million additional warranties and services but she clearly let me know the advantages of each one so I could make a good decision.

Sally999

31 de ago. de 2014

After making the rounds at many dealers this is the easiest one to work with. No game playing. Everyone was laid back, professional, and knowledgable, never pushy. This is the first ive dealt with this dealer and not the last.

Banshee187

5 de ago. de 2014

Excellent service. I walked in knowing which car I wanted & Hector got me into that car, while being sweet and helpful (I drove it home today!). No pushy sales tactics AT ALL. Maria was extremely knowledgeable and thoroughly explained the ins & outs of my lease, and Roger was great in handling the cash trade of my prior vehicle. Before I left with my new car, Julio checked in to make sure my experience was a positive one. Silko Honda gets an A+! :)

hilv

3 de ago. de 2014

I purchased a used civic from Silko a few weeks ago. I have never had a positive car-buying experience in the past so I was a little uneasy going into it. I looked on the Silko website before going in to try and get an idea of what I wanted. I called in and spoke to Matt Sherman who was very helpful in answering all of my questions about the different used cars that were available. When I went to the dealership I was greeted by a salesman - Ryan Cordaro who was already up to speed on what I was looking for. That made the process much easier and faster. Ryan was very patient and did not make me feel pressured. I decided on a black 07 civic and met with Shaun Santos for the financing. He was also super nice and helpful. I love my car and I was very impressed with the customer service and overall experience at Silko. Unlike other dealerships I have dealt with in the past, the guys at Silko never made me feel like I was being taken advantage of. I know I bought a dependable car and when I am ready for my next vehicle I will definitely be returning.

marmich

30 de jul. de 2014

I received a written quote for an Odyssey with specified configuration (EX-L w/ RES, preferred colors). They quoted on the car, said they had it and then explained that there were required accessories. In repeated communications by phone and email they misled me and, they quoted on a car they don't have and are unable to get. The explanation given for the bait and switch routine was "the guys in the back." The person I dealt with is Michelle Kantos. Sneaky and disappointing.

marks24

29 de jul. de 2014

Silko Honda is not your average dealership. You've tried the rest now try the best. This is the "Best Dealership" I have ever been too.. It is truly like a breath of "fresh air."They are some of the most professional and ethical people I ever met. Everyone there is focused on the customer and to make sure you have a pleasurable experience. I was never rushed or pressured into anything. I was allowed to take as much time as I needed to come to a buying decision. After meeting Rick Santos and signing a deal. I left there feeling like I got a great car, at a great price and made some friends along the way. This being my 5th Honda vehicle. I will only be buying my future Honda's from Silko. I was thanked for my business at least six of seven times between signing the deal and picking up the vehicle. I love the "Silko Care "package that I received with my new car purchase at no extra cost to me. It includes 2 years free maintenance. Not just oil changes, but any routine maintenance that Honda recommends in the first two years. No other Honda dealership that I have been too offers that benefit to its Honda customers. I would like to thank everyone who I dealt with from Matt Sherman,Rick Santos, and Julio Cruz for making this car buying experience the best ever.They were extremely knowledgeable, honest and straight forward to deal with. Silko Honda should be proud of having employees like you.

marks25

29 de jul. de 2014

Silko Honda is not your average dealership. You've tried the rest now try the best. This is the "Best Dealership" I have ever been too.. It is truly like a breath of "fresh air."They are some of the most professional and ethical people I ever met. Everyone there is focused on the customer and to make sure you have a pleasurable experience. I was never rushed or pressured into anything. I was allowed to take as much time as I needed to come to a buying decision.After meeting Rick Santos and signing a deal. I left there feeling like I got a great car, at a great price and made some friends along the way. This being my 5th Honda vehicle. I will only be buying my future Honda's from Silko. I was thanked for my business at least six of seven times between signing the deal and picking up the vehicle. I love the "Silko Care "package that I received with my new car purchase at no extra cost to me. It includes 2 years free maintenance. Not just oil changes, but any routine maintenance that Honda recommends in the first two years. No other Honda dealership that I have been too offers that benefit to its Honda customers.I would like to thank everyone who I dealt with from Matt Sherman,Rick Santos, and Julio Cruz for making this car buying experience the best ever.They were extremely knowledgeable, honest and straight forward to deal with. Silko Honda should be proud of having employees like you.

landre

28 de jul. de 2014

Great service,Tony Santos was knowledgeable and caring and went above and beyond for me to get my car.

luis.andre.167

28 de jul. de 2014

Tony Santos was outstanding he went above and beyond for me and i got a great crv . Tony was knowledgeable, caring and a pleasure to deal with. Thank you Tony.

wtrial1088

27 de jul. de 2014

From my first new car buying experience I can say that Ryan Cordaro is not only the best salesman at Silko Honda and also the most professional and ethical. You will not have to play hardball or muscle a great deal and that is another reason to go down to Silko. I recommend Ryan to anyone who is interested in purchasing a Honda vehicle in the future. In addition, the finance and management team who I dealt with (Julio Ortiz and Chris Raposo) were great.

Raybeee

26 de jul. de 2014

I purchased my 2012 Honda civic EX about two months ago. I was told that since it was a certified used vehicle I was entitled to a spare key which they didn't have. Since then I have called the dealership six times regarding this issue. At the end of each call I was told someone would "get back to me". No one from Silko has ever returned one call regarding this issue i've visited their dealership twice , Sent two emails and made the aforementioned six phone calls and still no key. Ironically when their sales person thought I was interested in purchasing a car I would get unwarranted phone calls on a daily basis It seems once you sign on the dotted line and there is no more money to be made, customer service goes completely out the window. This is the third and quite possibly the last vehicle I purchase from Silko

petersonj

16 de jul. de 2014

Rick Santos spent time with us and took us on test drive of 2 different Pilots even though we explained we were in the early stages of comparison not ready to buy . He listened to what we had to say-answered our questions, demonstrated knowledge of Pilot's features, and was able to explain the different features in the different trim levels. No pressure to "buy now". A month or 2 later, we sent in an on-line request for quote. Katherine almost immediately provided a very attractive price for both trim levels we were considering. We were sure to find Rick S. when we returned to negotiate the trade and make the purchase. There were a few negotiations/ misunderstandings regarding trade and financing , but Rick , along with the finance and management team worked together and made adjustments so we ended up with great price on new vehicle, a fair value for our trade, and finance terms and payment we expected.

Jack

14 de jul. de 2014

2014 CRV lease The entire staff was outstanding. The facility was very clean. I didn't feel pressured into an agreement that day. Raul was extremely helpful in pointing out all the features of the vehicle.

jack.mccarthy.92

14 de jul. de 2014

The entire staff was outstanding. The facility was very clean. I didn't feel pressured into an agreement that day. Raul was extremely helpful in pointing out all the features of the vehicle.

4thHonda

2 de jul. de 2014

Great place to get a Honda! The entire process took less than 4 hours...Started with a instant message chat to get the internet price for a 2014 Pilot. The price was the lowest of the 2 other dealers I contacted. Kathy immediately sent a response that directly answered my question, no trying to up sell or delaying the response. (like the others) I then spoke to her & said that I would be in. When I got there the vehicle was right in front of the building, Dean, are salesman, was helpful & professional, he showed us the vehicle and we started the purchasing process with the quoted internet price. We already had a pre-approval in hand, but Julio worked the finances and got us a better deal..he was not at all pushy for add-on, but efficient, taking time to explain each form in a relaxed manner. If you want a professional and easy buying experience, go to Silko. If you don't ...

4thHonda

2 de jul. de 2014

The entire process took less than 4 hours...Started with a instant message chat to get the internet price for a 2014 Pilot. The price was the lowest of the 2 other dealers I contacted. Kathy immediately sent a response that directly answered my question, no trying to up sell or delaying the response. (like the others) I then spoke to her & said that I would be in. When I got there the vehicle was right in front of the building, Dean, are salesman, was helpful & professional, he showed us the vehicle and we started the purchasing process with the quoted internet price. We already had a pre-approval in hand, but Julio worked the finances and got us a better deal..he was not at all pushy for add-on, but efficient, taking time to explain each form in a relaxed manner. If you want a professional and easy buying experience, go to Silko. If you don't ...

KatieDee

1 de jul. de 2014

I visited Silko Honda in Raynham and was greeted by Don Sullivan who assisted me in looking at the CRV. Don was diligent and informative as he explained the vehicle to me and all its options; and he was very patient as he allowed me to fully explore the vehicle during a test-drive. I especially appreciated how enthusiastic he was about the vehicle's potential, without ever becoming pushy...what an enjoyable car-shopping experience! I would definately recommend Silko and Don Sullivan to my friends and family!

HSBB14

30 de jun. de 2014

As a two time customer I was willing to continue relationship with Silko and purchase a third vehicle. Dropped by to look at new vehicle, was told by Tim came at a great time as there is huge sale going on. I noticed there were no advertised signs for this "Huge Sale" but took his word. After 30 minutes in the hot sun, looking through windows of models, patiently waiting for salesman to come to out we decided to look at the numbers. Figures were presented without any sale price, with ridiculously high payment due to interest rate not stated on the memo. Young Salesman couldn't explain anything and didn't even know math. I had to explain to him how the interest rate calculation worked. Poor offer never got better as they just moved some buckets around on worksheet to try to appear as better deal....Without changing bottom line figure. Complete waste of my time. Service has gone tremendously down hill...Will never return again. Lost a loyal customer.

trunko81

19 de jun. de 2014

Chris was very friendly and knowledgeable- he helped me pick the right car based on my needs/budget. He went out of his way to show me all the features of the vehicle, and to explain all the benefits of buying a car at Silko !

congresshater

18 de jun. de 2014

Go to Bernardi of Brockton instead. Silko is horrible beyond belief. They low-balled my trade. They gave me $1200. for my trade that blue and black booked over $3000. Finance person was terrible. He did not say even 1 word to me, just slapped the papers down and pointed at where to sign. Would not give me copies of my paperwork. I had to return to the dealer 3 times to ask for my copies. My salesperson was on a personal call the day I took delivery and ignored me for over 30 minutes. When I took delivery, the "Balise" logo was still on the back along with the Silko logo and there was grease on the bumper. My salesperson would not let me test drive the car I took delivery on. I test drove a different car only to find out the one I got was swapped in from another dealer and already had 120 miles on it. They would not let me choose the color. The sales person said I could only have gray or white. The car cranked slow when the weather got cold. When I took it for service, Doug was very rude to me before I even pulled into the building. He was sarcastic and got very mad when I asked for a shuttle ride, even though I was promised one, or a loaner when I made the appointment. Silko did not repair the slow crank problem. I later took the car to Bernardi Honda of Brockton for an oil change, (decided I would rather pay for the oil changes than use the Silko Care and get them for free) I never mentioned the crank problem to Bernardi, but they called me almost immediately and said the battery tested no good and they would replace it for free under warranty. Long story short, all the dealerships on Rt. 44 in Raynham are 15-20 years behind on the level of customer service people expect today. Please, if you took the time to read this, then you will do well to take my advice and take the extra 10 mile ride to Bernardi. I swear you will not regret it.

AnnaC91

17 de jun. de 2014

I want to thank Anton for taking his time and helping me find the car that fit within my budget. I visited several other car dealers and what a pleasant experience I had at Silko Honda. My Honda Accord is the perfect fit for my needs and I don't miss going to the gas station as often either. Thank You!

3CCkids

11 de jun. de 2014

Although we enjoyed working with our sales person, the positives stop there.We visited Silko to discuss purchasing a Honda Odyssey. We agreed on a price with Craig, our sales person, and were surprised when he indicated that we could drive the car home the same day. We questioned the fact that the car would not be registered or insured. Craig eased our concerns and explained that we would just need to contact our insurance company in the morning (which my husband did), and that we had 7 days in which to register the car since we were transferring the plates. He told us that we would meet at a police station to have our VIN check done, and then a Silko rep would go to the registry to register the car within the allowed 7 days. We were thrilled to drive our new 2012 Odyssey home on April 6th.On April 9th, I still had not heard anything regarding a time to meet for the VIN check, so I contacted Silko. I was told by the receptionist that she "couldn't find anyone" and she asked me to leave a message. I gave my name and phone number and requested a call back.I was out of town on April 10th, and still had not heard back from anyone from Silko.On April 11th, knowing that my car needed to be registered in 7 days (which was Sunday), I called again and left another message. Craig called me back. He told me that he couldn't find a RI police station that does VIN checks on Fridays. While on the phone with him, I did a quick search and found that the East Providence police station does VIN checks on Fridays. He told me that he would send a runner to meet me in one hour. I was at the police station one hour later, and waited 45 minutes before the runner arrived. The VIN check was completed. I expressed my concern that the car needed to be registered today, and the runner said he did not know anything about that. When I returned to my office, I called and spoke to a salesperson. I asked about my registration and also inquired about my XM radio free trial. He said he would look into the registration, and told me how to find my radio ID on my radio. I told him I would get that and call back. I called back 10 minutes later and left a message with the radio ID and requested that I be called back for both the XM and the registration issue. I never received a call back that day.I continued to drive my car, knowing that I had until Sunday to get it registered, and figuring that someone must have registered my car on Friday afternoon. On Monday morning, I called Silko to make sure that my car was, in fact, registered. I did not hear back, so I called again Monday afternoon. Each time I called, I was told that the person answering the phone "could not find anyone". I never heard back from anyone at Silko on Monday.On Tuesday, I called Silko again. I left a message, because the person who answered the phone told me, once again, that she "could not find anyone". I never heard back from anyone at Silko on Tuesday.On Wednesday, I called Silko again and refused to hang up until someone would speak to me regarding my car registration. A sales person finally got on the phone with me. He told me to hold while he checked on my registration. He then got back on the phone and said, "No, your car has not yet been registered." I was absolutely flabbergasted! I asked how that could be possible, because it should have been registered by Sunday. While on the phone, a co-worker showed me information that she had pulled up on her computerARI plate transfers, on cars purchased in another state, as was our case, need to be registered within 72 hours! This means that we were 1.) given completely inaccurate information regarding the time frame for registering a car and 2.) had been driving an unregistered vehicle for 7 days! I was shocked. I asked how this could have happened. The sales person informed me that maybe someone had gone to the registry, sat there all day, and had to leave because the registry closed before he had his turn. Or, he said, maybe they just forgot. He said he would look into it.I immediately hung up and called my Aunt, who works for Ford Motor Company, to ask her opinion on how to best handle this situation. She then called Silko and was able to speak to Geoff. After she hung up with Geoff, he then called me at 12:15pm. He apologized and said that he would have someone at the registry at 10am on Thursday morning to register my car and that they would then deliver the registration to me. When I indicated that I could not be driving the unregistered car, Geoff indicated that he would arrange for a rental car. He told me to call him if I had any further questions. I received a call a short time late from Hertz, who indicated that they could pick me up right then. So, I had to leave work, take my car home (because it could not be left in my work parking lot in Providence overnight), and wait for Hertz to arrive. Hertz arrived, took me to the Hertz location in East Providence, and I was given a rental car.We were supposed to leave to visit family for Easter on Thursday morning. I knew this was not going to be possible since my car was not yet registered. I called Silko 3 times between 2:30 and 6:15pm on Wednesday, requesting to speak with Geoff to confirm that my car would definitely be registered on Thursday, so that I could plan for our trip to visit family. I never received call back.I called Silko 4 times on Thursday morning to make sure that my car was, in fact, getting registered. At this point, I had lost all faith in anything a Silko representative had told me. I was repeatedly sent to people's voicemails, or left messages with the person answering the phone. I did not receive any call back until 12:30pm, when Tim R called to tell me that my car was being registered and he would let me know when the runner returned to the dealership so that I could pick up the registration. I let him know that Geoff had said the registration would be delivered to me. He asked me where I was and said he would give the information to the runner. This was at 12:30. At 1:30, I had not heard anything further so I texted Tim to see when the runner would be at my office, because I had to leave to pick up my kids. 20 minutes later he got back to me to say the runner was almost there. The registration was dropped off at my office just before 2pm. At this point, I still needed to return my rental car, and get a ride home from Hertz. We had lost an entire day.Shortly after receiving the registration, I texted Tim to let him know I had received the registration and to ask about the XM radio trial. He indicated that three months is what they're offering now and asked if that is what I received. I texted him back to let him know that I had just been told I had a free trial, that I had been instructed as to how to find the radio ID and had left a message and was waiting to hear back. I never heard anything more from him.Our car buying experience with Silko was deplorable. Silko Honda was negligent in not registering our car as promised, therefore causing us to drive illegally for a week.I went to leave a review on Silko's site and there is a video from the president. The video implored me to contact him first with a complaint and he would personally contact me. I did contact him...but I was never contacted back by him at any point. I found that the way we were treated was completely unacceptable. Once the deal was made, it felt as though we were written off and didn't matter!

Ghaundar

4 de jun. de 2014

Such a long drawn out process there. I have buyers remorse even though they finally hit the number it reminded me of the sleazy old days of car buying....back and forth, bad offers, hold your keys, wear you down for hours. Then it took three more tries to get paperwork filled out and we didn't actually drive home with the car for over a week. Would never buy another car from here and the general manager was probably one of the rudest people I have ever dealt with.

ley0591

4 de jun. de 2014

I really shopped around and the prices were pretty much the same, but Katherine's service made the sale. Tom helping me with the paperwork, his knowledge and expertise were icing on the cake!

campos12

22 de may. de 2014

Great experience with Tony. Would recommend anyone to him and also to silko honda itself. Very friendly and willing to negotiate with you. I'm more than satisfied

Lyndacares

4 de may. de 2014

Thank you for a simply wonderful experience at SILKO HONDA in Raynham MA. I've never owned a brand new car in my lifetime and I'm 63. Thanks to Julio Morales and Silko Honda I finally have a new car. Julio helped me find a car I was very comfortable in and can afford. Thank you Julio and SILKO !! Lynda Hudson

cococarlene

29 de abr. de 2014

From the customer service agent Racheal who helped me look at a lease for a new 2014 C, to Tony Santos who did the deal, it was a positive experience from star to finish.

mulliganm1

28 de abr. de 2014

As this was my first car purchase (lease), I was nervous going into the dealership. I was expecting the car salesmen to ask me every question imaginable and be pushed into buying a car. This was the complete opposite of the experience I had at Silko Honda. I first met with Geoff Ewell who was extremely helpful and patient with me. He outlined exactly what I would be getting and did not beat around the bush. Everything was explained well and after speaking with him I felt completely comfortable with my purchase. I was then shown my car by Justin Evans and he took me on a test drive and explained some general features of the car. Again I felt at ease and very comfortable, not coerced into getting the car. After Justin helped with some of the paperwork, I was handed over to Julio Morales. Geoff informed me the same day I met with him that Julio would be taking over the paperwork and that I would expect a call from him that night. Shortly after this Julio called and explained in great detail the process of receiving my lease and what I needed to do (which was not very much). He gave me his personal number to call/text if I had any questions (as did Geoff), which I did and Julio answered every time. The next day I would be filling out the final paperwork for the lease and Julio was right with me during the entire process. After completing paperwork with Shaun Santos, another helpful and respectful employee, Julio helped to set up my radio, Bluetooth for my phone and other features of the car. While I was waiting for the paperwork to go through, Julio informed me of everything they were doing and when they expected it to be done. This of course gave me great satisfaction and awareness of the process. I have had the car now for no more than 3 days, but I can tell this is going to be one of my most favorite cars I will own. This is no doubt due to the exceptional service I received from Silko Honda. I would highly recommend them to anyone and will be a customer for a long time.

rlgp2014

28 de abr. de 2014

We recently went SUV shopping. We went to 6 places in one day. At the end of the day we stop at Silko Honda. They were closed so we just went to window shop in the lot. A salesman saw us said Hi and asked if we needed help told him we were just window shopping and we knew they were closed at 5:00 ( it was now 5:30) He said well if you want to look at one or test drive let him know. So we did look at one told him again we were just looking and if he didn't want to stay he could leave he said "no worries" we liked the CRV so much we went for a test drive even though it was now 5:45-6:00 pm reminder the placed closed at 5. After the test drive liked CRV told him not sure if we were ready to buy he said "no worries". We decide to come back next day just to talk pricing but the whole time we told him we weren't sure and he still said "no worries"... Well we went back next day and bought the CRV and we're very happy! Julio could not have been any nicer. We NEVER felt pressure to buy! I can't no stress how great the salesman was, he went above and beyond staying until almost 7:00 on the Saturday night even though we told him we were just looking. I can honestly say I have No Worries!! On a side note when we got there at around 5:10 we walked in the show room not knowing they were closed there was still a lot of people there. We waited about 10 mins no-one saying anything to us so we ask someone if they were still open and he said sorry they closed at 5. so we were going to just look at the CRV's in the lot and leave. What a difference staying and being nice can make for any other salemen out there.

Matt

28 de abr. de 2014

As this was my first car purchase (lease), I was nervous going into the dealership. I was expecting the car salesmen to ask me every question imaginable and be pushed into buying a car. This was the complete opposite of the experience I had at Silko Honda. I first met with Geoff Ewell who was extremely helpful and patient with me. He outlined exactly what I would be getting and did not beat around the bush. Everything was explained well and after speaking with him I felt completely comfortable with my purchase. I was then shown my car by Justin Evans and he took me on a test drive and explained some general features of the car. Again I felt at ease and very comfortable, not coerced into getting the car. After Justin helped with some of the paperwork, I was handed over to Julio Morales. Geoff informed me the same day I met with him that Julio would be taking over the paperwork and that I would expect a call from him that night. Shortly after this Julio called and explained in great detail the process of receiving my lease and what I needed to do (which was not very much). He gave me his personal number to call/text if I had any questions (as did Geoff), which I did and Julio answered every time. The next day I would be filling out the final paperwork for the lease and Julio was right with me during the entire process. After completing paperwork with Shaun Santos, another helpful and respectful employee, Julio helped to set up my radio, Bluetooth for my phone and other features of the car. While I was waiting for the paperwork to go through, Julio informed me of everything they were doing and when they expected it to be done. This of course gave me great satisfaction and awareness of the process. I have had the car now for no more than 3 days, but I can tell this is going to be one of my most favorite cars I will own. This is no doubt due to the exceptional service I received from Silko Honda. I would highly recommend them to anyone and will be a customer for a long time.

MarthaCallaghan

17 de abr. de 2014

I had purchased my Element at Silko, and because it was a family dealership, included them in my search for a new Honda Pilot. Rachel Fogg was nice and very helpful, and after receiving a pretty good price, I came in with my Element for an appraisal. The appraisal process at the other dealers took approximately 20 to 30 minutes and came in a few hundred apart. After 40 minutes and the salesman going back to the manager twice, he came back and with a smile, offered me $4,000 less that the other dealers. When I expressed my dismay, he sighed and went back to the manager. After 20 minutes passed, I got up and demanded my keys back; had to ask three times. As I was pulling out of the parking space, The manager came literally running out the door and said that the salesman didn't know what he was doing; that he would come up the $4,000! Then he appraised my van sight unseen for a second trade in. This was exactly the experience that I didn't want or need at the time and was very clear about when I walked in there. I went to another dealer the next day, who had been treating me with respect right along, and bought my Pilot. Such a shame; I was hoping to have as positive experience at Silko as I had when I bought the Element.

delores67

5 de abr. de 2014

I absolutely hate the car buying process. Tony and Shawn made it happen for me in less than 2 hours which worked well I am vey impatient! I am very thankful for Tony's and Shawn finding a credible bank with a great interest rate. I am also impressed with the extra warrantys attached. Thanks again for everything and I will be recommending Tony and Shawn to anyone who asks and will be back in the furture!!!

maliktabeer

5 de abr. de 2014

When I entry Tony Greeted me well and we had very good discussion the car i was interested. I found Tony very friendly sales man who have great knowledge about different car and their feature which was deffinitley very helpful. Overall my experience was great i bought Honda civic and i would definitley recommend this place to my freind.

staylor474

4 de abr. de 2014

I absolutely hate the car buying process. Silko Honda was my 3rd dealership I dealt with in 2 weeks and happily I can report that I saved the best for last. Tony and Shawn made it happen for me in less than 8 hours which worked well with me being ms impatient! I am thankful for Tony's no bs and Shawn plowing my "challenging" credit situation through to a credible bank with a fair interest rate. I am also relieved over the extra warrantys attached (though they are a bit pricey lol) as they will keep me from having to dig deep in my pockets for repairs. Thanks again for everything and I will be recommending Tony to anyone who asks and will be back to trade up next year!!!

fatcat101

24 de mar. de 2014

After receiving a mailer from my previous dealer I started thinking about a new car. Silko Honda was recommended to me by a friend. When I stopped by to check out both the Civic and the Accord I was immediately greeted by Don Sullivan. He patiently worked with me as I test drove several cars and finally decided on the CR-V which I had falling in love with in the showroom. He was able to explain all of the benefits the CR-V EXL had to offer and made sure it fell with in my budget. My experience was both enjoyable and effortless. I highly recommend Silko Honda and the two salesmen who helped me, Don Sullivan and Ryan Cordaro.

fatcat101

24 de mar. de 2014

After receiving a mailer from my previous dealer I started thinking about a new car. Silko Honda was recommended to me by a friend. When I stopped by to check out both the Civic and the Accord I was immediately greeted by Don Sullivan. He patiently worked with me as I test drove several cars and finally decided on the CR-V which I had falling in love with in the showroom. He was able to explain all of the benefits the CR-V EXL had to offer and made sure it fell with in my budget. My experience was both enjoyable and effortless. I highly recommend Silko Honda and the two salesmen who helped me, Don Sullivan and Ryan Cordaro.

jmvalente

23 de mar. de 2014

When we arrived on the lot Mr. Santos greeted us with a smile and a friendly handshake. We test drove two vehicles, a Ford Edge and a GMC Terrain. Mr. Santos was knowledgeable about most features and questions we had beyond this he was able to find out for us immediately. We left the dealership with the possibility of purchasing the Ford Edge. We wanted to evaluate other makes and models of cars in order to make an educated decision. We returned to the dealership later that afternoon and purchased the vehicle.This being a weekend, we returned on Monday afternoon to pick the car up. The following Monday came back to Raynham for the sticker.Tony also ordered a missing piece of front end trim from a Ford dealer at no charge, and at his expense, which we picked up this week.We appreciate the positive experience through Silko Honda and will recommend you to others.

JLDockrey

22 de mar. de 2014

I was really nervous to buy a new car mostly because I did not really know much about the process and was scared to get screwed over. I was lucky enough to start working with David Mello who made the whole process seem so easy. He was very knowledgeable and efficient. He took the time to really help me and make sure I was satisfied. I immediately felt comfortable with him and felt confident he was not just another "salesman." He worked very hard for me and I could not be happier. I love my new car, I had a great experience at Silko, and I will definitely be a repeat customer for David Mello.

Jess Dockrey

22 de mar. de 2014

I was really nervous to buy a new car mostly because I did not really know much about the process and was scared to get screwed over. I was lucky enough to start working with David Mello who made the whole process seem so easy. He was very knowledgeable and efficient. He took the time to really help me and make sure I was satisfied. I immediately felt comfortable with him and felt confident he was not just another "salesman." He worked very hard for me and I could not be happier. I love my new car, I had a great experience at Silko, and I will definitely be a repeat customer for David Mello.

bangyourankles

19 de mar. de 2014

I have always dreaded going to a car dealership until now! I have had the best experience at Silko Honda with the help from Tony Santos. He made me feel so comfortable with my entire purchase that i made from the very beginning to the very end . He was very helpful with explaining the options that the vehicle had and about financing vs. leasing. I have never had a car this new before. I purchased a 2013 Honda Accord Coupe. It has all the amenities that i was searching for in a car. I just thought that everyone should read about my experience and I will tell everyone I know to go to Silko Honda for their next purchase, but most importantly to ask for....Tony Santos. Thanks Tony I TRULY LOVE my new car!!!! Debby Rapoza

zaniboni

17 de mar. de 2014

We stopped into Silco Honda and were very impressed with the customer service we received by Mr. Santos. His polite and attentive manner was greatly appreciated. He went out of his way to work with us and try to accommodate our needs. After working with him, his manager, Mr. Melahouris also went out of his way to find a fit for us as well. We were also impressed with the warranties that Silco had to offer. We would highly recommend Silco. Ed and Tina Zaniboni

gryan99

12 de mar. de 2014

Thomas Kerr assisted us on our first visit. We had not made up our mind yet to buy. He did not pressure us and listened to us as to what were were looking for. We wanted a used car and were on a fix budget. Upon return, the car we looked at was in the process of being sold. Tony Santos assisted us on this second visit. He showed us another vehicle which was better than the original. FATE? We were able to make the deal. Tony was excellent, listened to our needs, and was not a pressure salesman. He had our needs in mind. He made my wife and daughter very comfortable, and all three of us genuinely began to like him as a person and salesman. He did a wonderful job. The car was in tip top shape when we picked it up. I would highly recommend both Tony Santos and Silko. Both Tony Santos and Thomas Kerr were excellent and did not pressure us like some of the other Rt. 44 dealerships did. They did not try to sell me more than I could afford or waste my time by speaking so fast that I questioned the salesman as to what they were trying to sell me. I am very satisfied and appreciate all of your assistance and professionalism. Thanks You.

rbuck4

10 de mar. de 2014

Tony really closed the deal while herb chambers dropped the ball. He was very upfront and honest with us. Great overall experience, he made the process smooth. The only thing I didn't understand was why my credit rate wasn't checked right away. I knew my credit score going in to the process, but you never find out your actual approved APR % until later in the process. Although I was disappointed that one of the first cars I wanted was sold between the time I left Saturday and when I returned Sunday. Tony was able to find another really good car that fit the parameters of what I was looking for. I was all but committed to a very comparable Accord SE at herb chambers in Seekonk. When a few things were stalling in my attempt to finalize the deal in Seekonk. I didn't feel pressured by Silko to make a deal. When it came down to my final decision today the prices between the dealerships were nearly identical. And in the end, Tony's ability to get a great deal for the customer was the reason I chose Silko. The carwashes are a nice bonus and the lifetime powertrain on your Hondas is unmatched from what I have seen. My father helped me in the buying process and he approved of how Tony went about the sale.Thank You2011 Honda Accord EX Owner

kehoeg

6 de mar. de 2014

GREAT SERVICE,THIS IS MY SECOND CAR FROM SILKO HONDA. I BOUGHT A HONDA FIT THE FIRST TIME. THIS TIME WE BOUGHT THE HONDA ODYSSEY. GREAT WORK CRAIG.

boliveira

3 de mar. de 2014

I was recommended by a family member to see Anton Dobson. Very friendly and new exactly what I was looking for with the first car that he showed me. Maria was a pleasure to deal with as well. Very friendly atmosphere. I would definitely recommend Silko to all my friends and family.

gns250

1 de mar. de 2014

I have bought more than 15 new vehicles in my life . But I have to tell you my recent purchase Silko was by far my best. It all started on Line with Rachel Fogg .Rachel was able to give me a no hassle price on Honda CR-V. On Feb. 28 2014 My wife and I were greeted at door by sales person Tony Santos. Tony was exceptional in getting to the facts of buying a car at Silko.Tony work hard on my behalf,I never felt pressuredand you know he's been in this business a long time. Very knowledgeable on financing and vehicles he's selling . Tony is a very personable which made me very comfortable. I feel Tony working with Bill Melahouris made this deal happen. I would Highly recommend Tony Santos as on of the best sales person I've dealt with in my 50 years of buying cars.

G.Smith

1 de mar. de 2014

I have bought more than 15 new vehicles in my life. But I have to tell you my recent purchase at Silko was by far the best. It all started on Line with Rachel Fogg. Rachel as able to give me a no hassle price on a Honda CR-V. On Feb.28,2014 My wife and I were greeted at door by sales person Tony Santos. Tony was exceptional in getting to the facts of buying a car at Silko. Tony work hard on my behalf, I never felt pressured and you know he's been in this business a long time. He is very knowledgeable on financing and vehicles he is selling. Tony is very personable which made me very comfortable. I feel Tony working with Bill Melahouris made this deal happen. I would highly recommend Tony Santos as one of the best sales person I've dealt with in my 50 years of buying cars. Thank You Silko..

asnow1962

28 de feb. de 2014

I must say that my overall experience at Silko Honda was exceptional due in part to the salesperson Tony Santos. Tony is a great person and an exceptional salesperson and provided wonderful service. Tony worked very hard to get me the vehicle of my choice. He is very knowledgeable and has over 20 years of experience in this business. He was never pushy or overbearing. Tony asked all the right questions and was very reassuring. He made my experience a great one. I am sending all my family and friends to Silko Honda because of Tony. GREAT JOB TONY!!!!

asnow1962

28 de feb. de 2014

I must say that my overall experience at Silko Honda was exceptional due in part to the salesperson Tony Santos. Tony is a great person and an exceptional salesperson and provided wonderful service. Tony worked very hard to get me the vehicle of my choice. He is very knowledgeable and has over 20 years of experience in this business. He was never pushy or overbearing. Tony asked all the right questions and was very reassuring. He made my experience a great one. I am sending all my family and friends to Silko Honda because of Tony. GREAT JOB TONY!!!!

Adele238

27 de feb. de 2014

Dave was able to answer all our questions, make suggestions and very patient. Not at all pushy and very trustworthy. Would highly recommend Silko Honda

caylienelson

24 de feb. de 2014

This was the first car I have ever bought and I was nervous about pushy sales people. However, I couldn't be more happy about the customer service that Tony Santos provided for me. Not only did he work with me to get a great deal on my purchase, but he made sure all my needs were met and I made a friend in the process. Tony is extremely nice and even shared photos of his grandchildren to me. It's nice to be treated like a person and not just another client to make money off of. He's not there just to make the sale, but he also helps people. He sensed some hardships that have happened in my life, so I briefly explained my story and he gave me some words of advice that almost brought me to tears. Tony is a great person and salesman, and I would definitely do business with Silko Honda and him in the future.

mvandal54

21 de feb. de 2014

I visited Silko yesterday 02/20/14. Before hand I'll tell you I had a flat tire. Once the lugs nuts were removed the wheel still would not budge. Called service and the tech told me alloy wheels sometimes get stuck and to just give it a good swift kick near the top (but not so hard as to knock it off the jack). It worked. Thank you #1. Arrived at Silko and the service person not only had the flat fixed, he also put away my spare, the jack and all the jack tools leaving no evidence there was ever even a problem. Thank you #2. In addition, he told me that I use Silko so often for service (I bought it at Silko and no one but Silko has ever serviced this car), that there was no charge! Thank you #3. You guys rock!

Dawalt

21 de feb. de 2014

Calvin was "user friendly". Very considerate of customer needs. Listened to my requests and addressed each one . I didn'tFeel pressured and he didn't try to talk me into things I can't afford.

Mackfam13

18 de feb. de 2014

This is our second purchase from this dealership. They are friendly, professional and transparent. The minute you walk in you know you're in a unique dealership that stands out amongst all of the other big and bigger dealerships. They work hard to close the sale. Peter was great. Worked hard to get her in the car we wanted. And the other folks involved with closing the deal were friendly, resourceful and professional. I love my Honda!! I would highly recommend this dealership to anyone!!!

cnelson

18 de feb. de 2014

I bought my first car here and I was worried about being helped by a pushy dealer but was so grateful Tony Santos helped me. He was very friendly and worked with me to get a great deal. Also, Bill Melahouris came over and introduced himself and talked with me about the part of the country that I moved from. I'm very pleased with Tony's customer service and would do business with him and Silko Honda again. Purchasing a vehicle from Silko Honda has made me feel well taken care of. They treat you like a person, not just another sale.

KerryMC

18 de feb. de 2014

This is our second purchase from this dealership. They are friendly, professional and transparent. The minute you walk in you know you're in a unique dealership that stands out amongst all of the other big and bigger dealerships. They work hard to close the sale. Peter was great. Worked hard to get her in the car we wanted. And the other folks involved with closing the deal were friendly, resourceful and professional. I love my Honda!! I would highly recommend this dealership to anyone!!!

jodyl3

16 de feb. de 2014

My experience at Silko Honda was a positive one. This was due to the salesman I worked with, Tony Santos. He was willing to work for me to get the deal I wanted.

jodyl3

16 de feb. de 2014

My experience at Silko Honda was a positive one. This was due to the salesman I worked with, Tony Santos. He was willing to work for me to get the deal I wanted.

gbbbbbbbbb

14 de feb. de 2014

This dealership was great. Really willing to work a deal. I am very satisfied with my new car. I would gladly do business here again.

Joncraven

7 de feb. de 2014

Excellent experience! Tony Santos treated us fairly and was honest throughout our purchase. Didn't make us feel that "car salesman" remorse that we always feel when purchasing cars. We were very happy with Silko and love the new Honda Pilot! Thanks Tony!

dtrain9481

1 de feb. de 2014

I inquired about a brand new 2014 Honda Civic EX. This is the time that Rachel took over and started to fight for me and get the best deal possible. When I walked in, I met Craig and we started out by talking about the car in more detail and then took the test drive. He was great to talk to about the car, very knowledgeable and went the extra mile for me (the test drive even went to the highway which was great as you really learn about the car when you are on the highway). When we came back to the dealership, we started our negotiations and within 20 minutes and a quick talk from Bill...we had a deal made and I was starting the paperwork process. When it was time, Maria handled the financial side of things. She, along with everyone else I mentioned, were absolutely phenomenal. I have had nothing but rave reviews about not only the Honda brand, but this location. I will absolutely encourage anyone I know to go here and get themselves a car.

DerrickM

1 de feb. de 2014

I inquired about a brand new 2014 Honda Civic EX. This is the time that Rachel took over and started to fight for me and get the best deal possible. When I walked in, I met Craig and we started out by talking about the car in more detail and then took the test drive. He was great to talk to about the car, very knowledgeable and went the extra mile for me (the test drive even went to the highway which was great as you really learn about the car when you are on the highway). When we came back to the dealership, we started our negotiations and within 20 minutes and a quick talk from Bill...we had a deal made and I was starting the paperwork process. When it was time, Maria handled the financial side of things. She, along with everyone else I mentioned, were absolutely phenomenal. I have had nothing but rave reviews about not only the Honda brand, but this location. I will absolutely encourage anyone I know to go here and get themselves a car.

CliffordCaron

25 de ene. de 2014

I had a very good experience at Silko Honda, and Dave Beard my sales consultant was very helpful and friendly. I absolutely love the 2011 Honda Odyssey Turing. It was much more vehicle then I was looking for, but now I have them I wouldn't give them up. I feel that I got the best deal on the price, and Dave helped negotiate extras, and the best financing available. I haven't used the service department yet, but I did stop by and asked questions about some of the options. The tech I talked to was very helpful and friendly. Everything I hear is that Silko Honda has an excellent service department.

ccaron

25 de ene. de 2014

I had a very good experience at Silko Honda, and Dave Beard my sales consultant was very helpful and friendly. I absolutely love the 2011 Honda Odyssey Turing. It was much more vehicle then I was looking for, but now I have them I wouldn't give them up. I feel that I got the best deal on the price, and Dave helped negotiate extras, and the best financing available. I haven't used the service department yet, but I did stop by and asked questions about some of the options. The tech I talked to was very helpful and friendly. Everything I hear is that Silko Honda has an excellent service department.

krfanderson

17 de ene. de 2014

I was very happy with the process I experienced when buying my Honda CRV. The internet dept. was my point of entry - Katherine Kulikowski was professional, helpful, and knowledgeable. She was respectful and listened well. The sales person that i worked with was Raul Echeverria. He was also professional and helpful. He listened to me and did not pressure me. Finally, the finance manager, Maria Carvalho was excellent. She was well versed in all issues finance related, she was a very positive person who was an absolute delight to work with. Overall, this team made making a big deal purchase like this a little more "doable"

K-9 Cop

16 de dic. de 2013

Just recently bought a 2014 Odyssey touring elite from Rick Santos our sales consultant. The day we looked at one and drove one was a bad,cold,icy day after weekend storm,as soon as we pulled in Mr.Santos was there to caution us on icy conditions that were in process of being treated, walked into a warm bright showroom offered coffee.hot coco, etc, told him what were looking at to buy and the pristene Ford Exployer that was to be traded in, from going fom Corvettes, Caddys, etc to a mini-van was different for us but we go back forth to Fla for winters etc,and do not need the 4 wheel drive etc,and did our homework on the Odyssey and also "silko"as a dealership, our dealings with them are like a 5 star hotel, not pushy, nice inventory of the model and Rick's knowledge of what he is selling is tops, takes time to answer your many questions etc, and most of all not pushy in sales, we recommend Honda & Silko for your sales etc. We are looking forward to travel to sunny Fla in van with Fritz with us. Bobby E Earls

jd1944b

12 de dic. de 2013

Jim was friendly and nor pushy at at all, as many other dealerships can be. He answered all our questions in a very professional manner.Maria was indeed very informative, explaining all our finance options as we traveled through the process. I would certainly recommend Silko toanyone looking for a vehicle.

bwaitkus

4 de dic. de 2013

I knew I was looking for a 2014 crosstour and the sales team at Silko was helpful in locating a nearby car. They got me the car I wanted quickly and did not try to sell me what I wasn't looking for. They were responsive to my questions and had me in and out of the office quickly.

TMello5

29 de nov. de 2013

My wife, daughters and I went in on 11/23/13 and was helped by Raul and he was great. He asked us good questions, made nice suggestions and was very accommodating on the test drive. He was very informative and when it was time to discuss next steps, he took the time and worked through the process with us. We had intended to compare at least one other car but the care we received and the value made the decision easy. I would highly rate Silko & Raul for your next car purchase.

Debbie W.

13 de nov. de 2013

After test driving and researching many vehicles, found the vehicle I was looking for at Silko. Very professional and courteous people to deal with from the minute you walk through the door through the final completion of sale process. I like the fact that they take care of all the paperwork soup to nuts including the registry paperwork. That is a nice feature!

mattad23

27 de oct. de 2013

I went in to the dealership for an oil change for my wife's car. I was causally speaking with Anton regarding my intentions to trade in my truck. I went on a test drive and discuss my options. Very relaxed, no pressure situation. Much different than my experience at another dealership just the week before. I was very satisfied with the car, deal, and the experience and this is why I choose to buy the Civic I test drove. I would recommend Silko to anyone who asks and specifically Anton if they are looking at purchasing a car.

wstrom

27 de oct. de 2013

Went to Silko after an unpleasant visit to another local Honda dealership. The other dealership wouldn't bother to try to reach a deal on a lease with me. Silko and in particular David Beard, made every effort possible to do just that, and they did. I never felt under any pressure which I always hate when buying a car. I think I got a good deal on the car that I wanted. It was a very nice sales experience. I would definitely recommend Silko to anybody looking for a good car buying experience.

jrsykd

25 de oct. de 2013

I purchased a 2014 Accord. I have known Geoff for a while and he put me together with Ryan for a wonderful sales experience. Finance went smoothly, registration transfer was seamless, and the price was more than fair. I would recommend Silko to any one looking to purchase a vehicle.

andy34

22 de oct. de 2013

They made the purchasing process easy and painless. We have purchased vehicles there in the past and have been very impressed with the sales and service department. I would recommend Silko to anyone.

hondacivic2013

14 de oct. de 2013

Purchasing a car is usually very annoying and bothersome.it was good to do business with a dealer who presents a professional approach.look forward to using service center.

3leah

3 de oct. de 2013

Since we were coming from an hour away, I checked the availability of the car I was interested in ahead of time. I received confirmation I could drive the vehicle from 2 different people. Including on the day of our appointment. When we arrived we were told the car wasn't there - someone was using it that weekend and was off that day. I walked in ready to buy.After a wasted Sunday afternoon, they offered to "fix" the problem and said they'd drive the car to our house Monday at 10 am. We rearranged our schedules to be home - 10 came and went - at 10:30 I finally called and learned "Oh, they're still cleaning the car." We are an hour away and the appointment was for 10! No communication. My husband missed a meeting and had to leave so the salesman suggested he come out the next day - we made another appointment for 11 am Tuesday. We again rearranged our schedules to be here to see the car we were supposed to see Sunday.20 minutes before the scheduled time, we got a call that he wasn't coming because they sold the car the night before!The entire experience start to finish showed complete disrespect for our time. They had no internal communication and certainly ineffective communication with the customer. I just bought my car from Cardinal Honda in CT - AMAZING experience!Also, after all of this - I tried to call the VP to speak with him about my experience. He has yet to return my phone call (more than 2 days after the message) ... another example of the disrespect and poor customer service.I'd buy my Honda/car elsewhere! They do no know how to treat people at Silko!

jeffcabral

1 de oct. de 2013

Very friendly, knowledgable staff that let the product sell itself without the typical aggressive sales push. 2 year free maintenance and lifetime power train warranty is a no brainer that only helped sweeten the deal. I'd recommend them to anyone looking for a new Honda.

Bartram1

30 de sep. de 2013

i had the best experience leasing a car that i have ever had. i have been leasing for the past 12 years. Our salesman, Dave Beard was patient, very informative and no nonsense. He was sensitive to our budget requirements and the amount of funds we had available. Up front - no hidden numbers. The paperwork was ready when i said i would be there (Thank you Maria!) and i did it on my lunch hour. The car was ready when i said i would be there to pick it up Dave went through all the features and programs, introduced us to the manager who made sure everything was OK and wished us luck. i have been recommending Silko to all my friends and family.

robinrgordon

29 de sep. de 2013

This is my second car purchased from Jailes Periera at Silko Honda. I bought a used Accord back in 2005 when money was tight. I drove that car to the dealership to purchase a new Honda and my son is now driving it. I was very nervous buying a used car but Jailes let me take it to be looked at by my mechanic with no pressure. I had returned to Silko this month hoping I would be able to reconnect with Jailes as I looked for a pre-owned car again. Jailes showed me how buying new was a better financial decision all around. I am thrilled with my new Honda Civic LX. Again, it was a smooth and pleasant experience and as always Silko did everything they could to make my purchase a positive one. The dealership was able to offer me a price and warranty that no other dealership in the area could. I felt no need to go to Bernardi in Brockton to comparison shop, I felt confident I was making a sound decision with Silko. I have owned only three cars in my life--all three have been Hondas and two were purchased at Silko Honda. I encourage everyone to visit Silko Honda in Raynham for both a pre-owned or new car!

Hedge65

17 de sep. de 2013

I would like to thank Jailes Pereira our sales professional he was very friendly and knowable he explained all the electronics in the car . I will recommend him an Silko Honda to all my friends and family he got my husband and I a great deal for my vehicle .

jmazerolle

4 de sep. de 2013

Brett was very informative w/ the new and pre-owned car and the price was right which made me purchase a new vehicule from Honda and also the Warranty is great .Brett did a very good job on my behalf as a Salesperson.

kristen1322

4 de sep. de 2013

Rodney Resendes and Chris Casey truly made this process a pleasure. Rodney found the car I wanted and set up a plan for me overnight -- literally. They were both very professional and incredibly personable. I will happily and confidently recommend Silko Honda.

capegirlbets

28 de ago. de 2013

Chris approached me almost as soon as I walked in the door and his personality immediately won me over. I felt "safe" with him as a salesmen and he even picked me up abut 40 minutes away when I couldn't get a ride to the dealer the day I picked up my car. He just was always attentive and telling me how much longer I would have to wait when going thru the buying process. I would definitely recommend him to a woman buying by herself. Also I would definitely deal with him again when my lease is up.

rnessman1

26 de ago. de 2013

I was looking for a Honda CRV LX so I went online to begin searching. I received a lengthy informative reply from Rachel and another from Matthew. I further looked on this site and found very good reviews for Anton and Christopher so said we would visit if I could talk to either of them. Chris was off that day so Anton greeted us after we had a nice discussion with Matthew. Anton was very casual from the start and answered all of our questions. We were thinking of buying but the price was too high so we were shown leasing. I know leasing is risky but we were assured it wasn't that bad. We had a test drive and many things about the car were explained by Anton. We were shown all the available vehicles on the lot and decided on a 2014 Honda LX AWD (white). There was never any pressure to buy but we decided to anyway. Special praise to Nathalie who drew up the paperwork and made extra offers that we could add such as scotch guarding the seats etc. She never pressured us into anything but did say things we did not need all the while engaging in pleasant conversation. I give this dealership a high rating due to their professionalism, questions answered, and no pressure tactics.

Bob Nessman

26 de ago. de 2013

I was looking for a Honda CRV LX so I went online to begin searching. I received a lengthy informative reply from Rachel and another from Matthew. I further looked on this site and found very good reviews for Anton and Christopher so said we would visit if I could talk to either of them. Chris was off that day so Anton greeted us after we had a nice discussion with Matthew. Anton was very casual from the start and answered all of our questions. We were thinking of buying but the price was too high so we were shown leasing. I know leasing is risky but we were assured it wasn't that bad. We had a test drive and many things about the car were explained by Anton. We were shown all the available vehicles on the lot and decided on a 2014 Honda LX AWD (white). There was never any pressure to buy but we decided to anyway. Special praise to Nathalie who drew up the paperwork and made extra offers that we could add such as scotch guarding the seats etc. She never pressured us into anything but did say things we did not need all the while engaging in pleasant conversation. I give this dealership a high rating due to their professionalism, questions answered, and no pressure tactics

JAT&E

9 de ago. de 2013

Shopping and buying a new car with young children is very intimidating. Tom was very friendly and dignified the children and their many questions. He definitely knew a lot about the car we wanted to buy and was very patient with us. In the negotiation process, Tom and Raul were patient and did all they could to accommodate us. We've had a few hiccups which required repeated visits back to the dealership, they still were kind and accommodating even though the sale was done. Highly recommend them both!

gargoyle99

5 de ago. de 2013

We started by visiting Silko online. Matt Sherman responded via e-mail and gave us a quote that we considered reasonable. We had some questions which Matt had answered in a very timely manner. By the time we visted the showroom we had done our research and pretty much decided that we were getting another CR-V. We met with Craig Osit, who accompanied us on our test drive and answered the few remaining questions that we had. Because we already had a price from Matt, the negotiations with Craig consisted of the value of our trade-in. The negotiations were pleasant and, like any good agreement, we met in the middle of each of our first offers. When we picked up the new car, Craig took the effort to explain how the use the features that were new to us. All in all, our buying experience was a pleasant one.

gargoyle99

4 de ago. de 2013

We started by visiting Silko online. Matt Sherman responded via e-mail and gave us a quote that we considered reasonable. We had some questions which Matt had answered in a very timely manner. By the time we visted the showroom we had done our research and pretty much decided that we were getting another CR-V. We met with Craig Osit, who accompanied us on our test drive and answered the few remaining questions that we had. Because we already had a price from Matt, the negotiations with Craig consisted of the value of our trade-in. The negotiations were pleasant and, like any good agreement, we met in the middle of each of our first offers. When we picked up the new car, Craig took the effort to explain how the use the features that were new to us. All in all, our buying experience was a pleasant one.

roy1

1 de ago. de 2013

I went into Silko Honda on Sunday after I had spoke to two other Honda dealers (via email) and went to drive a few Honda cars at the Honda dealer down in Plymouth that same day. I was angry when I got there about how I was treated at the other dealer. But as soon as I got there I ran into Raul and Jailes and felt comfortable and new that I was in good hands. I was able to by my Honda Civic there in a couple of hours and never even test drove the car that I wanted. When I went back on Monday to finalize everything and to pick up my car the next day. Everyone that I met were great from the sales side to the finance side, everyone cared and listened to what i wanted. They took me out to the car and sat with me to go over everything that the car had. I have bought a few new cars in my life and most more expensive then the one that I purchased that day, but I was so impressed with the quality of customer service that I received that day that I have told bout 10 people in just a few days about the dealership. Also I will be buying my next car there again that is for sure................Thank YouRui

Ams684

30 de jul. de 2013

Great and friendly service that made buying a new car easy and informative! I appreciate the time Chris took to help me leasing my car.

pilot49

27 de jul. de 2013

I found Jailes Pereira of SILKO HONDA very heplfull and knowledgeable. He answeded all our questions and he made me feel comfortable with his sales approach. Where some other dealers are high pressure sales.I would recommend Silko to anyone.

mcgonaglece

26 de jul. de 2013

I contacted many Honda dealers online and by phone. Silko was by far the most honest (no hidden costs) and the lowest price quoted.They also have a huge inventory in stock so I was able to drive away the same day with the colors and options I wanted.They were very courteous and professional, and they were not pushy like other salespeople.When I finally made my decision to purchase the new 2013 Honda, they made it easy and took care of all the paper work. Don took as much time as I needed to learn all the new buttons, etc. before I left the dealership. He even called the next day to be sure I was happy with my new purchase.

Cece

26 de jul. de 2013

I contacted many Honda dealers online and by phone. Silko was by far the most honest (no hidden costs) and the lowest price quoted. They also have a huge inventory in stock so I was able to drive away the same day with the colors and options I wanted. They were very courteous and professional, and they were not pushy like other salespeople. When I finally made my decision to purchase the new 2013 Honda, they made it easy and took care of all the paper work. Don took as much time as I needed to learn all the new buttons, etc. before I left the dealership. He even called the next day to be sure I was happy with my new purchase.

13AccordisAwesome

23 de jul. de 2013

I visited this dealership with the hopes of purchasing a new Honda Accord 2013 Touring. They spoke with they had one on the lot. When I realized they did not, they tried to sell me every other vehicle before locating the vehicle I was interested in. They asked for a deposit which was "refundable" of $500.00. The vehicle was supposed to be delivered the next day, but it was sold after we had agreed on purchasing it. Weird. I decided to cancel the transaction as the dealership was not providing the details as to what was going on. My sales rep was not responsive to my phone calls, when I called the dealership I could not get a member of management to discuss the refund of my deposit. Once I was able to reach management they stated that there are no refunds. Unbelievable. Their so called unlimited powertrain warranty is a sham as well. Make sure you read the fine print. Go to a dealership that has a larger inventory and knowledgeable sales people when purchasing you next vehicle. Silko Honda is not it!

sweetwilli

19 de jul. de 2013

Raul made everything easy and answered all my questions. He was very patient as I worked through all the details. The numbers were clear all the way through. Raul redefines what it means to be a car salesman: he listens to the customer and really works hard to make sure everything goes smooth. Buying my new Insight Hybrid has been the absolutely best buying experience I have ever had and it makes me already look forward to the next time I need to buy a car.

jsimolari

16 de jul. de 2013

I appreciate the knowledge, expertise and patience of our salesperson Raul Echeverria. He helped us through the buying process and spent at least 4-5 hours educating, discussing and responding to all questions regarding all Honda products. We test drove at least 5 different models, and were then able to choose the vehicle that suited our needs.

Peter

14 de jul. de 2013

Called Silko Honda to inquire about purchasing a black 2011 Nissan Maxima with sports package on Saturday, July 13th at approximately 12:30pm and spoke to Peter. He stated that the vehicle was still available but wanted to take down my phone number to confirm with the sales manager and would call me back in 5 minutes to let me know. He called back immediately and did confirm that the car was still available. I told him that I would be there around 3pm or so and for him to call me if anything changes in the mean time since I live about 50 miles and an hour away. I got there at 3:30pm and was greeted my a sales consultant. I asked for Peter and as the sales consultant looked around for Peter, I decided to use to restroom after an hours drive. Upon coming out of the restroom, I overheard another sales consultant saying that the 2011 Nissan Maxima I came in to see was already sold. With no condolences, nor a word of "sorry", nor showing his face, the initial sales person told me that he had another Nissan Maxima that was available and that he could get me into that car. I told him that I was not interested as I was looking for a specific color and package. I'm not sure if this a case of the classic switch and bait that dealers use but I felt duped. As I sit here writing this review, the car is still listed for sale on their website. I will never deal with this dealership nor refer any of my family, friends, or network to this dealership as I am also in the sales industry and condone this type of customer service.

toukue

13 de jul. de 2013

Called Silko Honda to inquire about purchasing a black 2011 Nissan Maxima with sports package on Saturday, July 13th at approximately 12:30pm and spoke to Peter. He stated that the vehicle was still available but wanted to take down my phone number to confirm with the sales manager and would call me back in 5 minutes to let me know. He called back immediately and did confirm that the car was still available. I told him that I would be there around 3pm or so and for him to call me if anything changes in the mean time since I live about 50 miles and an hour away. I got there at 3:30pm and was greeted my a sales consultant. I asked for Peter and as the sales consultant looked around for Peter, I decided to use to restroom after an hours drive. Upon coming out of the restroom, I overheard another sales consultant saying that the 2011 Nissan Maxima I came in to see was already sold. With no condolences, nor a word of "sorry", nor showing his face, the initial sales person told me that he had another Nissan Maxima that was available and that he could get me into that car. I told him that I was not interested as I was looking for a specific color and package. I'm not sure if this a case of the classic switch and bait that dealers use but I felt duped. As I sit here writing this review, the car is still listed for sale on their website. I will never deal with this dealership nor refer any of my family, friends, or network to this dealership as I am also in the sales industry and condone this type of customer service.

Kdiaz89

10 de jul. de 2013

My experience at Silko Honda was simply an amazing one. This was my first time car shopping and they made it so easy and comfortable for me. They provided me with all the information I needed in a way that was easy to understand. They worked with my needs and found me the best option. Tom, Geoff and Roger were so nice, profesional, friendly and just awesome. I would definitely recommend Silko Honda any time to any one!!!

Krystal

10 de jul. de 2013

My experience at Silko Honda was simply an amazing one. This was my first time car shopping and they made it easy and comfortale for me. They provided me with all the information I needed in a way that was easy to understand. They worked with my needs and found me the best option. Tom, Geoff and Roger were so nice, professional, friendly and just awesome. I would definitely recommend Silko Honda anytime to any one!!!!

Frogger7965

27 de jun. de 2013

Thank you Anton!!!! Love, love my new pilot. You were extremely helpful, polite and professional. I had a great experience and he moved fast for me. Everyone there was friendly. I will absolutely recommend Silko Honda and Anton. Thanks again and did I mention I love my car!

shoredebra

5 de jun. de 2013

We visited the dealership looking for a new car. My husband and I walked around the lot and loved that we were not "attacked" by salesmen. we found a vehicle we wanted to test drive, a sales rep was coming towards us so we asked him if we could take a vehicle for a drive. It was Anton Dopson. He was so helpful and down to earth, personable and honest. We will definitely recommend him to others.Maria in the finance room was just as nice!! We loved her too!! We will definitely recommend this dealership to all our friends

iwanttobuyahonda

25 de may. de 2013

I was looking into buying a 2013 Honda Civic Coupe Ex Manual. Matt Sherman was great in helping me via email and phone calls setting up a price and looking into the exact vehicle. The problems came when we actually came into buy the vehicle. I went in on Memorial Day Weekend (Saturday) looking to speak with Matt to finalize the deal. He told me via email that he would be there to meet me at noon. I came in with my friend (who was also looking to purchase a Honda), we asked for Matt- they said he doesn't work on Saturdays and couldn't reach him. Some other salesman came up to us and we explained I have been talking with Matt and he gave us the price and found a dealer to swap with (for the color) and I wanted to test drive the one they had at the dealer to make sure I really wanted the car. We also explained my friend wants to buy a 2011 Honda Accord. This guy took us on the test drive, which wasn't bad, but after when we were talking logistics, he wanted me to put down $1,000 that was NON-REFUNDABLE on a car I havn't even seen yet. I asked if he could speak with someone to see if that could be changed, he left and came back and said extremely rudely that it was not refundable because no one would want a manual if I ended up not wanting it. I asked for the dealer they had connections with in CT that the car I wanted was at and they couldn't give me any specifics. The guy was extremely rude and didn't even try to be friendly. This salesman lost TWO purchases, on a new car and a certified used. The whole dealership is sketchy- the guy I was supposed to meet with bailed, and didn't even tell anyone I was coming. The other salesman was extremely rude. No way would I ever recommend this dealer to ANYONE. And be sure that I will tell everyone I know to NOT go to Silko Honda. What a nightmare.

cricar01

18 de may. de 2013

We had a great unpressured time buying a new car we have ever had. Smiles and great sense of humor provided a wonderful buying experience.

jmelahouris

14 de may. de 2013

Great experience. Always friendly and helpful. Quick. Handled everything for me including registration, plates, car insurance. No waiting around. Great atmosphere. Highly recommend. Ask for Bill Melahouris!

JEANETTE

14 de may. de 2013

Great experience. Always friendly and helpful. Quick. Handled everything for me including registration, plates, car insurance. No waiting around. Great atmosphere. Highly recommend. Ask for Bill Melahouris!

ferguson401

26 de abr. de 2013

I was looking for a car with great gas mileage as I live in Providence, RI and will be driving about 18k miles over the next 18 months for massage school in Newport, RI. Christopher Casey came up to myself and my father at Silko and was very laid back. I had a car in mind to test drive that I had found on cars.com, a 2011 Honda Insight. We took it for a spin and then talked dollars. He was very transparent with us that the vehicle was bought from an auction and that Silko put money into the car to get it up to "certified" status and also showed that on Kelley Blue Book the same car was going for $15k and Silko was selling it for $13k. He was a no-pressure salesman and was really laid back answering all my questions and crunching numbers and trying to work with me. I had a lot to think about so I left and came back on Saturday with my fiance. Chris let us take the car for another spin. I decided to go with the car and then went to see Maria in the finance office. She was great. Very lighthearted, got us laughing and explained the warranties and tried to get me to finance through the bank Silko was working with but I think that is standard because these 2 things are the things that bring dealerships money. I declined and went with my own bank in RI. I closed on my loan at AAA in RI on Monday and Chris drove the car down from Raynham to Providence on Tuesday. EXCELLENT customer service, I cannot say enough good things about Silko and its employees.Buying a car can be a stressful process with some car dealerships but if you choose Silko and Chris Casey, this experience can be laid back and relaxed with no pressure.

tdigiano

17 de abr. de 2013

I had to put NA for quality of work. I just got the car so I haven't had to take it in for service yet. However, I have a free two year scheduled maintenance. Oil changes and tire rotation will save me at least $200. That is like taking another $200 off the price I paid for the car. BTW, I got quotes from three dealers. Silko had the best overall deal. Not just in price but servivce too.

Tom from Norwood

17 de abr. de 2013

I got three quotes from 3 Honda dealers. Silko was the best in price and overall service guarantees.

smfreitas

14 de abr. de 2013

Dave was very knowledgeable about the new Honda Civic I test drove. He described all the features clearly, and was able to answer all my questions. He was always friendly and helpful. I feel the price negotiations went well, and I'm very happy with my new car.Maria was excellent with all the paperwork, and explanations of the warranty plans.

smf

14 de abr. de 2013

Dave was very knowledgeable about the new Honda Civic I test drove. He described all the features clearly, and was able to answer all my questions. He was always friendly and helpful. I feel the price negotiations went well, and I'm very happy with my new car. Maria was excellent with all the paperwork, and explanations of the warranty plans.

B and M

6 de abr. de 2013

The experience my husband and I had with Jailes was one of the most refreshing customer service experiences we've had in a long time. Jailes took the time to explain how our lease would work and listened to us when explaining what we were looking for and what our budget was. Jailes worked hard on our behalf to make sure we got what we were looking for and was even able to talk me through not being able to get the color I really wanted. In addition to the customer service experience, Jailes was very personable and we were able to get to know each other on a personal level. Our overall experience at Honda was great and we plan to continue doing business with Silko Honda in the future and would recommend Jailes to our friends and family.

Mandaxleslie

1 de abr. de 2013

Don is great and really explained everything well with our lease. Very Professional, experienced and organized. I would recommend him to anyone looking for a honda!!

SwatiRao

30 de mar. de 2013

I was in search of a minivan to prepare for family addition and used net for research, negotiation and finally purchase. Decided on make and model with the options, color and asked for price from couple of dealerships. SilkoHonda offered me best price and Rachael has been great with the offer and going back and forth. Don was helpful when we dropped in for test drive and pickup.I do not have any service experience but expecting that to be great as well.

TimBrazer

26 de mar. de 2013

I had a great experience with Silko. I went to many dealerships looking for a car in my budget. This was my last stop because I found the car I was looking for. Matt Skinner was the salesman. He was very professional and personable with a lot of knowledge of how the car selling business works. I recommend this dealership and Matt to anyone looking for a car. This is the last place you'll look because when you stop here, you're greeted by a great sales staff and business staff who care about your budget and get you in the car you want.

AnthonyEmma

22 de mar. de 2013

I am simply "Pleased as punch" with Silko Honda. I have two leased vehicles from Silko and intend to return. There is no "BS" in dealing with the Sales people and Business Office staff (or service folks for that matter)I had a great conversation with one salesman while I was waiting for a Business Office Rep to assist me. My salesman (Jim V) was professional and had all of the options laid out for me based on my search criteria.On the telephone, I spoke with Roger Landry. He took my info, looked into my question and I had a call back in under 30 min.All of our transactions have been perfect and I wouldn't change a thing. Many thanks folks!!

hzee

19 de mar. de 2013

lousy from the whole way they do business car were not in good shape i bought a car and cancelled because it took so long to deal with them salesman was very rude 5 months later they make me sick only one that was okay there was steve baker

laurenmartin5661

11 de mar. de 2013

I have leased two cars through Silko Honda. Both of my experiences have been exceptional. All of the sales associates are extremely friendly and knowledgable of the product. James Venezia was great. He was able to answer all the questions I had and made the process so easy. I enjoyed working with Silko and I would definitely choose to work with them again in the future. So happy with my new car!

robinaslup00

18 de feb. de 2013

Brett was knowledgable and not at all pushy or "salesy". He helped us find the right car for us and took time to explain what we would need to know to start using it. He was also available for follow-up questions. Great job.

jose11

2 de feb. de 2013

Matthew Shinner was a very nice salesman. He was not just trying to sell me a car. He was very caring, very honest, and very helpful. In doing so he sold me a car that would fit my budget and a friendship. I had a very good expeirence shopping there and look forward to do so in the future.

Pigcleo

1 de feb. de 2013

I was originally there to get an oil change on my 2012 Civic and (being impulsive as I am) decided to inquire about the 2013 CRV and whether or not I could swing the payments. Needless to say, I could, and drove away with my 2nd new car from Silko (and Jim V.) in less than 6 months!

Stephen C. Olson

31 de ene. de 2013

The buying experience at Silko Honda was the best I have ever had. From the moment I entered the showroom, I was treated in a prompt, courteous and respectful way. In addition, Silko's initial price was in the ballpark and was quickly negotiated to a competitive level without the usual painfull and time consuming bartering. I purchased a 2013 Accord EXL in Basque Red Pearl II with ivory interior. At delivery everything was in order and my salesperon, Mark McArdle, did an exceptional job in explaining how everything worked and even set up my phone with bluetooth. The car was sparkling clean inside and out. Overall this was my best car buying experience ever, and at 66 years old, there have been quite a few.Stephen C. OlsonNorfolk, MA

sandra.mitton.3

29 de ene. de 2013

Anton was a pleasure to deal with, he was very attentive and knew his stuff. He was able to answer all of our many questions and spent a great deal of time showing us every vehicle we wanted to see. The rest of the staff we dealt with to complete our transaction were all very professional. Would definitely recommend this dealership.

Courtneyh387

24 de ene. de 2013

Anton was the best person we could have had to help us get a car. He was not only knowledgeable but he was willing to bring us to the insurance agency to get our new car rolling. I enjoyed my time spent here and will recommend it to anyone!

Rlevrault

20 de ene. de 2013

My experience at Silko Honda was nothing short of wonderful! I received a very fair price on the exact car that I was looking for with absolutely no pressure. I was treated fairly, courteously, and with respect and that made my experience great. Craig was great to work with as a salesperson, and Marc Rosenfeld was able to get me the financing I needed so quickly and had me in the car that I really wanted just like that! I would absolutely recommend Silko Honda to all my family and friends and any one else that might be looking to purchase a Honda! They will defnitely get my return business!

lindawatc

18 de ene. de 2013

FROM MY INITIAL CONTACT WITH MATT SHERMAN THROUGH ENTERING THE DEALERSHIP MY EXPERIENCE WAS STRESS FREE, UP FRONT WITH THE $$ FIGURES, AND WONDERFUL STAFF (BRETT WAS SUCH A PLEASURE). I ALSO WAS APPROACHED BY ANOTHER HAPPY CUSTOMER WHILE SITTING WHO TOLD ME WHAT A GREAT EXPERIENCE SHE HAD HAD WITH HER VEHICLE AND THE DEALERSHIP. BY FAR THIS HAS BEEN MY BEST EXPERIENCE PURCHASING A VEHICLE, MY HUSBAND HAD RECENTLY PURCHASED A NISSAN THIS YEAR AND I CAN TELL U THE EXPERIENCE WAS NOT A PLEASURE!!

yontsso

19 de nov. de 2012

Great job of salesmanship.No hassel,just the facts,all the fine qualities that define a person(sales),that knows his product very well and is not afraid to show it.Thanks again Jailes,I will be back again.

edstef

24 de oct. de 2012

Mr Osit went beyond and even call me to make sure everything was fine. He explained everything about the car, made recommendations and even took take of accessories I wanted added before pickup of the new car. He seem to be very well informed and knowledgeable about the car. Definitely a great saleman with no high pressure. A pleasure to do business with. Thanks!

Tfurtado

11 de oct. de 2012

I have personally purchased 3 vehicles from this dealership in the past ten years. Members of my family have also experienced greatness from this dealership purchasing nearly 10 vehicles over ten years. I did not buy my most recent vehicle at Silko however I still choose Silko as my dealership of choice. When it comes to quality of service I always know I can count on you guys. My vehicle was in for an oil change tonight. Low and behold Matt had discovered that my car had no wipper blades. It turns out someone had been going around the neighborhood in the middle of the night steeling them off vehicles! The dealership didn't have my blades on hand, due to the fact that my vehicle is no longer a honda :( , but Hector happened to have a pair that fit! He gave them to me knowing that the forecast would be calling for more rain. They went above and beyond. The guys washed my car and popped them on like it was no big deal. It was a big deal to me and I was out of there quickly and with no worries. I always get service when MJ is on because he is always helpful and makes sure me and my family are safe. He makes real recommondations and leaves out the bologna. It's so nice to know that there are many employees in the service department that are concerned with customer care, safety and satisfaction. There is no question I will continue going to Silko Honda of Raynham!

cookiesmom

23 de ago. de 2012

Silko made downsizing from my Odyssey to a CRV easy, stress free and quick! The best part was the customer service, where Matt helped me program the radio and set up Bluetooth - very patiently! I love this car and appreciate Silko!

TLS71

18 de ago. de 2012

I started with Lydia Pinon who I set up an appointment for 3:30. She was prompt and courteous. James Venezia then proceeded to help me. He was patient and helpful answering all my questions from a to z.From past experiences with other dealers I absolutely dreaded buying another car. James made the experience pain free and I left today 8/18/2012 with a new Honda Civic. I am going to highly recommend James to my friends, coworkers and family. He well deserved my rating of a 5 it was a perfect experience.

pbonviecoffman

17 de ago. de 2012

This was by far the easies time I've had buying a car anywhere. The staff at Silko worked together from start to finish and wrapped the deal up in a timely fashion. I will certainly buy another car from Silko when the time comes.

Pattiamaloney

4 de ago. de 2012

Richard Pacheco is by far Silko's best employee and the others could use more training in customer service especially the service dept! I got an extremely competitive price on a Honda Odyssey Elite, I then threw a fit a few days later because I forgot to call my insurance company to get my registration and also the service dept had no time to explain my remote starter! Rich was nice enough to calm me down and let me know if anything went wrong in the future to call him! Hopefully I will not need to!

restaurant945

24 de jul. de 2012

my 3rd new car from this dealership since 1998....the folks that worked today's deal were extremely well-informed and professional.....would recommend highly

Jocelyn Infantino

23 de jul. de 2012

I went to Route 44 in Raynham because there are so many car dealships there and I wanted to look at various cars. My first stop was Silko. Anton Dopson greated me and I told him I was interested in the Honda Civic. He very patiently explained all about the car and convinced me to take a test drive. As it turned out, that was not the car for me, but I did leave the same day with a 2012 Honda Accord. Thanks to Anton's knowledge and professional manner, I saved lots of time, as I didn't have to visit any other dealers, and have a new that I love. Jocelyn Infantino

Nick Tigano

20 de jul. de 2012

Anton greeted us at the door and was friendly from the start. My wife and I went there to "look" at a 2012 Honda CR-V, after just coming from VW up the road, and even striking a deal with them. As soon as we said we wanted to take a look at the CR-V, Anton said "wanna drive one", so we of course did. He was very knowledgeable about the vehicle, and was able to answer many of our questions. As an employee of Silko, he did an excellent job of working on behalf of them, while also getting the deal we wanted. He gave you that true feeling that he was looking out for your interests, and that he wanted to make the deal work for you. I've been to quite a few dealerships, and have had a bad experience at one, but this one sale made up for the bad ones. If you find yourself looking for a new or used car, I would stop looking for it, and just find Anton at Silko, the rest he will do for you!

mgreenhalgh

17 de jul. de 2012

Very good they contacted me with a good offer and delivered. I had a 2011 lease they offered a new car at same payment. It has hard to refuse new car with 25 months free maintenance great deal.

gr8 Honda

13 de jul. de 2012

I needed to replace my '99 Honda CRV so after test driving a 2012 CRV and getting a trade in value for the '99, I turned to the internet to comparison shop. I found Silko Honda to be hundreds of dollars cheaper than the other dealers. In addition to price, a coworker raved about their friendly, efficient service department and especially liked the complimentary car washes she receives with each visit. I drove to Silko and was greeted by Richard Pascheco, a friendly, knowledgeable sales professional. He listened to what I was looking for and since it wasn't on the lot, Silko was able to locate the car for me the next day. Price negotiations went smoothly and Richard made sure I was satisfied every step of the way. Overall it was an excellent sales experience and I look forward to servicing my car with them.

Charles Awalt

11 de jul. de 2012

From the moment I walked into Silko I felt a difference in the type of dealership that I was in , The pressure you normally get from a dealer was not there,I knew that I wanted to see Anton and all employees were very helpful to locate him. All I could say about him would not be enough, If you had three Anton's working at Silko you would be the largest dealer in New England. I thank you AND Anton for a great experience!Thanks again, Charlie Awalt

fcroche

3 de jul. de 2012

Great Dealership Adam and Tony (service manager) are real pro's at what they do I give Silko my highest ratings these guys know how to get it right the first time! Great Prices Great Service What more can you ask for!contact me if you like fcrocheataol.com or 508-667-8539 NO question silko honda is an 11 on a 10 scale!!!!

imacomber1012

24 de jun. de 2012

Silko Honda was by far the best dealership we visited as part of our efforts to find a mid-sized / large SUV to accommodate my growing family. From the minute we walked in the door Anton was there to help us through the entire leasing process. He went to great lengths to ensure all of our questions and concerns over leasing and owning a Honda were answered (this is our first lease). Anton continued to go way above and beyond "the norm" throughout this sales process. As an example of his commitment to this sale, Anton picked me up at my house the way we needed to sign the lease since my wife (who was watching my two small children) was unable to drop me off at the dealership. This was really a pleasant surprise for me and sealed the deal in signing up for this current lease.

Djacques

11 de jun. de 2012

Totally awesome....is the way I describe my new vehicle. Chris Casey got us what we wanted at a price we could afford. He was easy to work with. Everyone we met at the dealership was professional and friendly. I would recommend this dealership to family and friends.

lionking428

30 de may. de 2012

We have been looking to buy a 2012 honda crv. After we received online quotes from dealers in the area, Silko lured us into their dealership by giving a low ball price. Thats the name of the game they play with customers. We were given a low ball price quote by Fred. After repeated calls by Fred we went from out of state to the dealership to trade my accord and buy a crv. They appraised by accord and gave us a trade in value. They wrote the trade in value on a paper and told us if i want to buy today thats the price they will offer. They wanted to rush us. Now We had the new car quote and trade in value quote from Silko. We told them we will comeback on the weekend and buy. I went in the weekend and what i experienced in the dealership was utter bullying by their unprofessional, rude, disrespectful sales manager Rodney. I felt as if i was dealing with a junk yard parts manager. If you are going to this dealership, be prepared to face the rude, unprofessional, disrespectful sales manager Rodney. At first their sales guy Christopher Casey, kept on asking about what monthly payments we wanted, inspite of us telling that we want a good price on the car + financing and not really worried about montly payments.The way he kept repeating montly payments seemed to us that he was trained only on montly payments. Thats the name of his game. We selected the car from their lot and we told them we will buy today. They go back and forth with the sales manager Rodney and said that they will reduce the trade in value that we discussed couple of days ago by $2500 and we cannot honor you the quote that Fred, their internet manager gave. they told us that the quote that Fred gave us has no value and is insignificant. We even showed the rude sales manager the quote and he did not want to look at it and kept abusing us by saying ' we are bad customers as we shop around' and he said many other disrespectful comments which are uncalled for. While all this was going on, we asked to see Fred, who sent the quote and kept calling us. We were told he was gone for the day which we dont believe. We sent him email about this issue, he did not even respond as a courtesy which meant he knew it all the way. THEY DO NOT HONOR THEIR OWN QUOTES. ITS A LURE TO GET YOU INTO DEALERSHIP. Its a game that Silko honda plays. Lower ball customer online, get them to dealership, bully them around, if you dont buy from them-they abuse you verbally disrespectfully.We wonder if there is an upper management on top of everybody here. If there is one, we just have an advise, that when you treat a customer badly, you not only lose the customer, but lose their friends, family's new car purchase, service etc. Immediately after we left, we went to colonial honda dealer in the area and purchased the honda crv at a lower price than what silko gave us and they also honored the trade in value that we originally discussed. Silko is not the only honda dealer in the area. so who ever is looking to buy a honda, do your own research and there are other good respectful dealers. we told our friends who wanted to buy crvs to not to waste time with Silko. they eventually bought from where we bought. Silko not only lost our business and future business by our friends, they lost our respect too.

Andrew

7 de may. de 2012

My family has bought both new and used cars at Silko Honda for years and have always been happy with our service. SilkoCare is the best value for your money when purchasing new Hondas and the used vehicles and service are the best I have ever seen. I would reccomend anyone looking at buying a new or used Honda to head to Silko.

Chris423

11 de abr. de 2012

Hello,I am extremely pleased with my experience of buying a vehicle from Silko Honda. My Sales Rep - Thomas Kerr was polite, friendly and very knowledgable. I could not have asked for a better Salesman. I would also like to mention Danielle from the Finance dept, she was kind enough to take her time and explain everything in order to be sure we were clear on all the financial details.Thanks

aperose44

8 de abr. de 2012

I just receantly purchsed a 2012 CRV from Chris Casey at Silko Honda we had the best experience from start to finish.He was not at all pushy like other salesman I have dealt with in the past.I was very happy with what they gave me for my trade and the way Chris spent quit a bit of time explaining the features and how to use them.I would recommend both Chris Casey and Silko Honda to anyone.

beckycushing

3 de abr. de 2012

Silko is by far the BEST dealership! I never feel like I am being "taken" and I always feel that I am treated fair and that they work with you to get you to where you want to be.

AnnTracey

19 de mar. de 2012

Went in and tried to negotiate a price for a car (having two quotes from other dealers that were $2000 less than what Silko wanted). Told the salesman what we could and couldn't afford. After 3 hours, finally got down to a reasonable deal. Had to put down a $500 deposit (DO NOT DO THIS!!!!) before waiting 45 minutes to even sit down with a finance officer. What we thought we had agreed to was not the case. The manager, Roger, came in and told us that the payment was only $20 more a month, so what was the big deal. That is easy for him to say when it isn't his budget he has to fit the payment into. We told him that we couldn't afford that and we had told the salesman the same thing and we obviously misunderstood the deal. Roger told us we could get our deposit back if we wanted. We said we would sleep on it and left. Came back the next day, Roger was not there, but our salesman and another manager said they would reverse the charge. Waited a week and the refund never showed up on our credit card. Called to speak to Roger who would not come to the phone, so I drove back up to the dealership to get my refund. I shouldn't have to chase my money down. If they couldn't accommodate my financial limits, that is fine. They are in the business to make money. But do not assume that I can afford more a month or that it okay to keep my deposit (after telling me you would refund it) until I come in to get it back. That is just rude and disrespectful. I wasn't going to write up a review because they couldn't meet my financial needs (even though Roger was rude). But after having to chase down my refund, I was even more unhappy with the thought process of the dealership management. I still got my new Honda from Colonial Honda in Dartmouth because they were wonderful to work with. (Lou was great to work with, not pushy at all. Nick was surprised once we got in his office as to why the numbers were not corresponding to our needs. He was fine to work with.)

jhandscom

12 de mar. de 2012

I had the best experience with my most recent Honda purchase! My salesman Lou was very detailed from explaining the features of the vehicle to the price. I've never had a sales rep be so thorough and concerned of my needs for a car. I love my new Accord and would purchase from Lou and Silko again.

TFarley3

8 de mar. de 2012

I had gone to 3 dealerships and researched several vehicles before going to Silko. from the moment I walked into the building, I was greeted by Matt Skinner, one of the salesmen. From that moment on, it was a great experience!! less than 4 days later, I had found and purchased the right minivan for my family! I highly recommend Silko Honda. everyone there, including the finance manager, Natalie, were absolutely wonderful to work with and they really worked hard to get me into the vehicle for the price I could afford!!

mjamos

7 de mar. de 2012

Being a soon to be college student looking for an affordable used car, I tried many local dealerships. Was treated very poorly by Herb Chambers Honda of Seekonk. Immediately after my experience at Herb CHambers Honda, I went to Silko and purchased my new (to me!) 2006 Toyota Corolla. My family has purchased many cars through Silko and we have always loved their service. I don't know why I wasted my time at other dealers, should have just gone to Silko first and saved myself a hassle.

pbenware

1 de mar. de 2012

Bought my 2003 CR-v from Boch new. I always had it serviced there, but lately always came out of there feeling as though I had been through a sales gauntlet. And that was from the Service Dept.When it came time to buy a new CR-v, I decided to head over to Silko. They had better rating on BBB than Boch, and although they have a similar rating on DealerRater it seemed that Silko had more positive commentary overall. The main driver to get me in was the Lifetime Powertrain Warranty and 2 Years Free maintenance. I chose Presidents Day to visit, which in retrospect probably wasn't the best choice; it was busy, and I was there for quite a long time (just over 6 hours to complete the deal).Jim finally came around to help, and we got down to business. I didn't get exactly the color I wanted, but I'm very happy with what I did get, as was my wife (even thought she will never drive it). I initially got a price I was happy with, although it changed as I added on some of the extras that I wanted.Anyway, after talking with Jim, I had to wait for over 90 minutes before I got to talk with the Finance Manger, Nathalie (Yep, Presidents Day- not a good choice).Nathalie was very nice, very accommodating, and was actually more helpful with the financing than my own bank (a whole other story). She got everything taken care of, took care of the registration, and the car scheduled into Service for the other add ons I purchased.Overall, a good experience, and I look forward to a good relationship with the dealer. The Service Dept met their commitment in the time promised, everyone was very nice (Jim even managed to retrieve an item a week later from my trade that I had forgotten about), although that would be sort of expected to get the deal done.

mason05

28 de feb. de 2012

I just purchased my first new vehicle and I had a great experience at Silko Honda in Raynham. My sales person Chris Casey was very knowledgeable and professional. I went in a few weeks ago intending to buy a used car and ended up buying new because Chris worked to get me where I needed to be in price. Chris was very honest with me about everything and completely up front. I had a bad experience at another dealership previously and left feeling really bad. Chris has proven that there really are good guys out there. Also, he was very friendly and funny. Love that! I would highly recommend seeing Chris Casey when buying a used or new vehicle. Thanks again Chris, I love my new CR-V! Shari

Deemarie106

21 de feb. de 2012

I just bought a Honda Pilot from Silko. Everyone was super nice and helpful. I worked with Lou,he was great Nick did all the paperwork with us, and I think I also met with Roger (sorry if that's wrong). Everyone was so easy to work with. I would recommend this dealer to anyone. They were great!

hmh928

17 de feb. de 2012

I was upfront with where I wanted to be and they made that happen, even beating what their competitor had to offer. I was not pressured which being 9 months pregnant I welcomed the breath of fresh air as opposed to the stress I've encountered in the past with other dealers. All the employees that we interacted with during this experience were welcoming as well. It was nice to be heard and giving business to my local dealer with everyday people that are also professional. It takes some of that stereotype off the typical thoughts most of us have about the "car salesmen". These are just men who sell cars and I would go back!

anastaciamart

8 de feb. de 2012

Chris casey has shown high degree of professionalism! He has made the transaction easier than what it is in reality and has given me a reason to recommend him to anyone seeking to buy a car or lease it in the near future! Chris, once again I thank you very much for helping me and please keep up with that attitude! ANASTACIA MARTINS!

Leojohn

4 de feb. de 2012

I just finished a wonderful transaction at Silko Honda - being out of state I was a bit dubious to the process but I could not have been more wrong. It started out with Fred the Internet Manager - he helped qualify a few options before I came in to the show room. He promised me he would hand me off to a knowedgeable sales person who would not just sell me a car but listen to the needs I would have for the vehicle - Fred came through and Rick was a superior sales individual - If you are going to Silko as for Rick - you will not be disappointed. The final process of negotiating a price point was a very simple forward process and the end result was a more than fair price with a super financing option for my new 2012 Honda CRV.Thank you Fred and Rick - you represented Silko proudly and I would highly recommend these two gentleman and Silko Honda for your next vehicle purchase - you will not be dissatisfied!Leo Proppe Jr.East Granby, CT

tamsjr

1 de feb. de 2012

My husband and I were super pleased with our experience at Silko Honda! Our sales representative Rick was easy going and accommodating. It wasn't like any other dealership we've ever dealt with. Silko has the best selection, price and you can't beat the lifetime powertrain warranty. Their sales manager Steven Baker made negotiations pain free and quick to the punch. Did I mention the "free car wash" offer as long as I own my Honda? We highly recommend this dealership to anyone interested in buying a nice vehicle.

t-bone

31 de ene. de 2012

Professional persistence! Knows exactly what he is talking about and doesn't at all come across as a salesman, which is virtually impossible inn this industry! The day I bought my 1st car from Matt, the process was so seamless I don't even consider going anywhere else when looking for a car...

tkelleycnt

30 de ene. de 2012

Being my first car - I was hesitant about working with a dealer - but Chris made the experience extremely easy and comfortable, helping me every step of the way. Chris and the dealership took care of nearly everything for me, and made the whole new car buying experience worry free. I would highly recommend Silko Honda, and Chris Casey to anyone interested.

loiskmartin

27 de ene. de 2012

Just wanted you all to know, I have just leased my 4th Honda CRV. Matthew Sherman was the best salesperson I have had! Efficient, courteous, and informative. The best for me, was after I had signed on the dotted line , Matthew spent several hours teaching me about the Nav Station and the Blue tooth phone service. I know I can come back at any time for full service....that it is important to me!!! Thank You, Lois Martin

Kevin r crosta

25 de ene. de 2012

I talk to FRED after i saw a 2006 hyundai Elantra the price is 5994.00 with 1200000 mile we spoke over the phone. I liked the car but the miles are very high.I have the carfax,Silko trad in on 01-06-12 thinking there may be some play in the price.I asked FRED if silko would take 5575.00. FRED SAID the car had a new timming belt and power steering pump, this i already know! FRED SAID a timmimg belt cost $850.00 the car has been reduced two times already bla bla bla lie lie lie.Car has only been at Silko 15 days and reduced 2 times lie.Timming belt at 44 HYUNDAI PRICE $400.00 FRED CALLED BACK later and left message to call him. I call FRED back the next day.FRED SAID the car price is the sticker price Silko has put $2200.00 in to this car bla bla bla lie lie lie!!!

dfaria16

24 de ene. de 2012

Great dealership! Everyone is friendly and everyone is there to help you to get the right price for you! The facility is great as well!

sinead

21 de ene. de 2012

Chris Casey was a great dealer! He was extremely helpful and very funny, which made the time go by a lot faster. He knew all about the cars he was selling and was able to direct me in the exact car I wanted and at an exceptional price. His customer service anddesire to help were unlike any other dealership that I had gone to. I would highly recommend Chris and Silko Honda.

dianadiesel2000

21 de ene. de 2012

I visited Silko looking for a used car in a very short amount of time. My car had recently broken down and I needed a new vehicle in the next few weeks. Although I didn't drive off in the vehicle the same day, I was very impressed with Raul and the financial staff on how they worked with me on a day to day basis finding a car payment and loan that would work with my needs and what I could afford. I bought a 2010 Accord that I am completely thrilled with 3 weeks ago and I would absolutely go back to this dealership based on their ability to comprehend your needs and the customer service that I recieved. I also noticed that the prices were extremely competitive. They were very accomadating and the warrenty that came with the car is excellent.

ppjohnston

18 de ene. de 2012

Raul is truly an incredibly accommodating and customer-focused professional. He worked very diligently to find the 2012 CRV in the color & model we wanted over the course of 4 weeks. He communicated regularly with us throughout this process and was the reason we got our new vehicle 3-4 weeks earlier than expected. In our total of 3 new vehicle purchases at Silko Honda, he is by far the best person we've had the pleasure of working with. His attention to detail included finding & returning the 6 CD's that we'd inadvertantly left in the CD playerof out trade-in vehicle! Patty and Craig Johnston

ladydi8

13 de ene. de 2012

Raul was a very helpful and informative salesman. He followed through on everything I asked him to do. Very timely in returning my phone calls and made sure I was satisfied even after the sale was done. I would reccommend him to everyone!He is one of the reasons why I would return to Silko Honda for future purchases.

electroinstru

10 de ene. de 2012

I had a great experience with this dealer and the sales person(Matthew Sherma). Provided us with the most decent quote compared to all other dealers in this area and also helped us in setting up the vehicle loan so quickly. He also spend time with us in setting up the different functionalities of the car. Overall a 5 out of 5 experience.

skisail

7 de ene. de 2012

I visited Silko with intention of buying a preowned CRV but ended up with a Subaru Outback which was in excellent condition. After closing the deal and having a very pleasant experience with everyone, Joe, Nathalie and Rodney, they found out they didn't have the title. The bank hadn't yet released it. Most people would have gone elsewhere but I hung in waiting three weeks for the title to arrive at Silko, calling every other day to see if it had arrived. Rodney did an excellent job of calming down my frustrated mood. When the title finally came and I was finally able to finish the financing paperwork, I found out that Rodney had discounted the cost of the car because of the lengthy inconvenience. I was very grateful! Even during the initial negotiations and discussion with Nathalie, I never felt any pressure like you usually encounter at most dealerships. Discovering Silko was a positive, memorable experience even though I didn't leave with a Honda. I highly recommend this attentive yet non pressure dealership which treats everyone fairly.

Daisy 1486

5 de ene. de 2012

Had a problem with my car. Unwilling to cooperate with me on the issue. It ended up being a part that was covered under an extended service. We I asked was talked down to, and made to feel unwelcome.

ajalee716

16 de oct. de 2011

When we decided to purchase a new car we got a quote from Silko. They backpedal on what they say even when they have given it to you in written form. The story also changes depending on who you talk to. We were very disappointed. Luckily we went to Weymouth Honda and got a way better deal with nothing "funny" or "hidden" going on. If you are going to do business with them make sure you print all of your emails out and bring them with you. More importantly, make sure you confirm your deal via phone prior to driving all of the way out there. They will tell you everything is all set, then you get ou there to find out the story has changed!

brynne

12 de oct. de 2011

I just recently helped my daughters friend purchase a car from SILKO. It was a very pleasant experience. The sales person Matt Skinner, made us feel like you had always been a customer and you were going to be treated right no matter. He was right. We came in with a goal on what to spend and the SILCO Team hit it right on the nose. When we came to an impass Steve Baker and Rodney Resndes made it happen.They could have said "No finall answer" But they didn't.They didtheir job and came out with the best results for all. When it came to the finance portion Nathalie did her magic. This was a chore and a half for her because your new system wasn't co-operating. No matter what,she was going to get thru this and she did with flying colors,and the whole time with humor. It made our day. I can't say enough about our "GRAND ADVENTURE WITH SILKO". I guess the the only way I can express my gratitude is with a sincere "THANK YOU".Bill Barstis.

mollee

2 de oct. de 2011

My experience was excellent. Friendly staff. No sales pressure. Bottom line; my experience and purchase was so good, my sister went the following day and bought a new vehicle!

edemelo

25 de sep. de 2011

My husband and I had been to numerous dealerships and were very disappointed in them and their customer service, then when we thought we were going to simply just give up we went into Silko Honda and met the nicest salesman named Matt Skinner, he was the most helpful and honest salesmen that we had met. We believe he went above and beyond his duties and helped us find the right car and the best deal around. We were very satisfied and highly recommend this dealership to anyone and the salesman also. Excellent,Excellent,Excellent.

tom123456

6 de sep. de 2011

Sales Consultant, John Cuellar was very helpful,and friendly. As a result, this played a part in my choosing a new vehicle. I left Silko Honda very satisfied with a new 2011 Honda Accord.

mcripps

15 de ago. de 2011

Anton was very friendly and patient, especially as I brought my one year old son with me. There was not a lot of pressure like there is when you walk into other dealerships.

Revrac66

2 de ago. de 2011

Salesman was very PATIENT, easy to talk to, very little pressure and explained all the options well. Asked what I had in mind and made every effort to fill my needs. Did not try to sell me something I did not want. Nice guy.Paperwork was relatively painless.

TSMfamily

18 de jul. de 2011

I was in a rather sticky situation with my 2005 nissan and needed a new car. I had a number of issues that had to be overcome, and was leary of being able to get into another car at all. Silko was my 3rd stop and I wish it had been my first. After a stop at a local ford, mazda, kia & vw dealership, I was told there was nothing they could do for me in a laughing voice, as we stood in the parking lot. I was given the cold shoulder and blown off at METRO. Not what they advertise so I was a little surprised there. Next, stopped at the nissan dealership I went to before, with the same end result, however I was treated with respect, but the payment was just going to be way too much for me.After talking with a friend of mine who is in the business, I decided to stop in at Silko Honda. I was promptly greeted by Anton Dopson who was professional, knowledgeable and funny all at the same time which was a refreshing change from the usual treatment at car dealerships. I explained my situation to him, and he told me right up front he wasn't sure what we would be able to do, but explained the process we would be going through from beginning to end, which put me at ease. I filled out a credit app while my nissan was appraised. It looked like leasing a car would be my only hope. So we looked at a 2011 Accord, test drove it, and went back inside to go over the numbers. While i was waiting for Anton, the owner of the dealership came over and introduced himself to me! Now mind you, this is 4pm on a friday afternoon, and the owner of the dealership was not only there, but out blending in with customers. Nice touch, and made me feel EVEN MORE at ease. Anton and the managers got me right where I needed to be, with my payment going up just a little (totally understandable given my predicament). The Finance manager was also a joy and made the paperwork signing a breeze.I want to thank Anton & the entire management team at Silko Honda for making this experience an easy and pleasant one. If anyone reading this review is wondering where to get their next Honda, or any car for that matter, stop in at Silko, every employee there is super friendly and ready to help. When my lease is up, I will definitely be returning to Silko & Anton for my next car!

mari-d

8 de jul. de 2011

I would like to say that it was one of the best experiences I have had when buying a car. No pressure at all, friendly, knowledgable staff. Flavio was very patient and took the time to explain everything, from financing to functionality of the car. i think that my decision to buy this car was based on the excellent customer service and kindness of the salesperson. Nathalie was also excellent, explained every point of the purchase contract , and no pressure. Definitely, i would recommend this dealership to any of my family members and friends. Thank you Flavio and Nathalie!!! I love my new Honda Accord !!!

jmurphy2008

28 de jun. de 2011

I went to look around for a civic one afternoon and talked to Matt Sherman one of the sales guys, the best one there i would say! He approached me within minutes and was very knowledgeable about everything they had on the lot. I don't think there was one question he couldn't answer for me. He provided me with everything I asked for and made me feel like he was actually working with me, not just for the sale. He didn't try to force anything on me but knew I really wanted the 2008 Civic they had. Him and Natalie worked their butts off for two days straight to make it happen for me and I'm soooo very happy with my new car! It's amazing and they both were the biggest part of making my car purchasing experience incredible! I will definitely look forward to doing business with Silko Honda in the future, and recommend Matt to any of my friends (and you reading this!!) looking for a car currently!

geosrock

25 de jun. de 2011

Before I start into how great this place is, I just want to point out that all the reviews I read from people who left poor ratings for this dealership, either had misspelled words within the first sentence or were written by people who admitted in their own words, that they did not have the means to buy a car in the first place (a.k.a. asking the dealership to not cash a check for a week, or knowing their credit rating was poor...their words, not mine). Sorry for the run-on sentence:)So if you like a no-pressure atmosphere, take the car for a spin and walk out because you're not sure yet....this is the perfect place. Everything is squeaky clean, and inviting. Have some coffee, chat with the sales person for however long you want. No pressure. We took two different vehicles for a test drive, looked at three others, spent hours with Chris, taking up most of his afternoon. We chose to walk away, without even talking numbers with him, and he wasn't mad or disappointed. He had a huge smile, very low-key and just told us to come back after thinking it over (a.k.a. looking at other dealerships.) They meet or beat any price you walk in there with from other dealerships. I can't say enough about this place. My fiance and I do not look like your typical successful couple... we are blue collar (and dress like it), and moderately tattooed...and we were treated with complete respect by every staff member we encountered.

Grudge

22 de jun. de 2011

I was a little weary walking in, this being my first car from a dealership, but as soon as I started talking with John, I felt more at ease. What can I say about Nathalie, she was great! They both stayed well after the dealership was closed to help awnser any questions i had. due to a glitch i had to re sign some papers and John came to my place of buisness and waited for me to sign them, thats what i call great service.I would like to rate them and the dealership a 6,Iam going to tell everybody i know to shop here as well as go back when the time comes.Great,excelent,fantastic,super,are only a few of the words i would use to describe my experience with Nathalie and John

G. Tsitsopoulos

16 de may. de 2011

I am very happy with how the transaction was completed. Christopher and Nathalie were both very helpful, knowledgeable and friendly. They kept their word to the end. Service with a smile and trust. I highly recommend them to anyone intrested to purchase a car.

ajemma78

16 de may. de 2011

I could not be happier with how this transaction went down. Joe was helpful, knowledgeable and friendly. I was in and out of the dealership in 2 hours (printer malfunction added a little time to the visit, no problem there) I cannot recommend them highly enough. I leased a new CRV and would do it again in a heartbeat

tsitsop

15 de may. de 2011

My car broke down so I needed a car as soon as possible. I priced it out at many dealers on line. Silko came back really fast with the best price. There was no need to go back and forth. The next afternoon I went and did the paperwork. I was able to pick up my car the next afternoon. In 48 hours it was a done deal. It was a very easy and fast process with no worries.

jlarkin

13 de may. de 2011

My salesmen Chris Casey made my sales transaction very easy. I purchased my new vehicle and was driving it within 1 hour of walking through the dealership floor. I will send anyone looking for a Honda to Silko.Hats off also to Keith in serviceKeep up the good work, and thanks again Adam!J-Larkin

resheffield

28 de abr. de 2011

I had been looking for a good deal on a Honda Odyssey for a month and used Edmunds to get a quote from dealers in my area. Silko was tied with another dealership in price but had a more generous service and maintenance program. We made a call to Silko and went down to make a deal. We were met at the door by a a knowledgeable sales representative, Dave Beard and, in a no pressure atmosphere, were guided through an efficient Car buying experience culminating with leaving with a fine car at an amazingly good price. I've bought many cars in my four decades of automobile ownership and have never been treated as well as at this dealership.

canjamerican

31 de mar. de 2011

Love these guys or to be politically correct this lady & this gentleman!!! They are soooo professional, kind, funny, efficient, positive, honest, courteous and just overall great!! My husband & I had one of the best & lively experience purchasing our second car from Silko who I would highly recommend to anyone!! There are not enough words to show or express my appreciation for making what can usually be an unpleasant experience to be so engaging!! The owners of Silko should be so happy & thankful for having these two be a part of their team. They bring back good old fashioned customer service, friendliness & professionalism back in vogue. Thank goodness for them. They are soo awesome!! I look forward to purchasing further from Silko for our next car in the very near future. Give these folks a raise in their salaries b/c they both deserve it!! Again thank you all at Silko for such agreat experience. Take care 7 continued success!!!

KPasciuto

18 de mar. de 2011

My husband went to Honda looking to get into a lease. We sat down with Flavio and he ran some numbers for us - he did this a few different ways per our request. He was very helpful in determining which was the best and most fitting option for us. Also, Nathalie in financing was very pleasant to work with and explained in detail all of our options. We had a very good experience and would recommend Silko Honda to our friends.

bebolev

15 de mar. de 2011

SILKO gives you a great deal when purchasing a new or used car and the maintenance and mechanical work is outstanding and on time as scheduled. My family currently has four Hondas and it should be noted that we have owned Hondas since they wereexported to the U.S. and our family members have purchased cars from the dealership for many years. SILKO is an outstandingdealership in all aspects and my family have recommended SILKO to many people including extended family members and friends.

mbolle

15 de mar. de 2011

When we walked into the dealership, we had no intentions of buying a car. Christopher was very knowledgeable with your product and friendly. Great personality, which kept us around and wanting to hear more. We were sold and ready to buy and would do it again, thank you.

mumcalahan6

6 de mar. de 2011

Great customer services started with the internet sales person Kristofor Tetreault, he responded to our online inquiry right away, and he gave us a great quote. Once we arrived at the dealership, Joe Wilkerson worked very hard to get us the fairest trade in value he could for our car, not pushy, not rude, just friendly and wanting to make us feel comfortable with the price we agreed on.Nathalie Farah the Finance manager was very informative, thorough and friendly, she made the whole financing aspect much less stressful.The Lifetime powertrain warranty just made the whole deal that much sweeter.I highly recommend if you're going to buy a Honda, go to Silko.

Happy Pilot Owner

21 de feb. de 2011

We went to Silko to buy our 3 yr. old, 2008 Pilot. We were there to look at a model that was just the color and with all the options that we were looking for, so we drove to this dealer 40 min. away from our home, even though there were closer Honda dealers.Our salesperson was Anton. He was very knowledgeable about the vehicle and took us on an informative test drive. As far as price goes, they were unwilling to bargain on the price at all. We did end up paying the full asking price, as we had shopped around, and knew it to be fair. We also made what some would consider the mistake of revealing that this was exactly the vehicle we were looking for, so we weren't surprised that they stuck to their price. As I say, it was fair for the installed options and the mileage, so we were satisfied. We don't enjoy that bickering over price game, anyway.I also wanted to give a shout out to Nathalie, finance person. She made that uncomfortable meeting where she has to offer you every addition and extra warranty under the sun, as bearable as possible. She gave us the facts, but was not high pressure at all.When we went to pick up the car, it wasn't ready at the time we had discussed. We waited and hour and a half with 3 kids in tow. I really can't complain too much about this, though, as we bought the car at 12:00, and picked it up at 4:00 on the same day, so it wasn't all that surprising that they needed some extra time. I would have appreciated them being a bit more realistic and telling us that they needed until 5:00, but the showroom is well-equipped with toys and electronic games to amuse the little ones; a huge plus, especially if you were going to use them for service.What really made me want to write this review is what happened the next day. While we were on our test drive, I had noticed that there were no floor mats in the vehicle. It was just the bare carpet. My husband was asking Anton another question, so I forgot to ask my question about the mats. Anton was giving us a ton of information about the vehicle, and it just slipped my mind. I literally woke up in the middle of the night saying, "Oh no! I forgot about the mats!" Were going to need those, as we are going into mud season, but since I missed the opportunity to bring it into the deal the day before, I figured we were on our own. I called them the next day just to see if they had the set that went with the vehicle lying around somewhere and just forgot to put them in. While I was waiting for Anton to call me back, I called our local Honda dealer to see if they had the mats available, and how much they would cost. They were about $180 bucks, but I was going to pay it, because I don't feel that generic mats fit right to protect carpeting. When I didn't hear from Anton for a few hours, I tried again and this time got TJ on the phone. I told him my story, in a tone of expecting that they wouldn't help me, too bad for me. To my surprise he called me back and told me that he had just ordered a brand new set of mats for me, no charge, and I could pick them up the next day. I was floored, no pun intended! The deal was done. They had no further responsibility to me. When I told TJ how surprised I was, he just said, "We want you to be happy." To me this was really incredible customer service.

hbean

18 de feb. de 2011

I would highly recommend this dealer and especially this salesperson to anyone who is looking to be treated as a person, which frankly is lacking in this industry. Not only did I feel that this salesperson advocated for me as much as is possible in reaching an agreement, but when there was a paperwork issue he took it upon himself on his day off to contact TJ and between the two of them, the situation was remedied almost immediately. I felt that I was treated with respect and honesty. I had also been in touch with several other dealerships in the area and was NOT treated this way. My salesperson was like a professor in his knowlege of the performance and operation of my new car. He took the time to explain to me all of the features after the papers had passed and before I drove out of the parking lot. I will highly reccomend this dealership and especially this salesperson to both my friends and family. Thank you again.

rnichola3

17 de feb. de 2011

my time at silko was stress free. my salesperson was helpfull,insightfull, and just plain honest about eveything. I'm forgeting the person that worked with me online. he gave me his rock bottom price right out of the gate. What more can I say, the people were great.

loisg

13 de feb. de 2011

My Husband and I recently purchased a new Accord from Silko. My husband did "his homework" and called several other dealerships and browsed the internet looking for the best price. Silko met our budget. We actually got a quoted internet price in email form from Steven Casey at Silko. When we visited the Silko showroom we were greeted by Chris Casey, who handled our purchase. Chris wasn't pushy, has a great sense of humor and met all our needs with professionalism. Thanks Chris!

dlbrown

8 de feb. de 2011

From the moment I walked in I was treated with the utmost respect. Chris Casey is very knowledgeable in respect to the different Honda's. Chris presented himself in a professional manner, was easy going and a pleasure to deal with. His time was my time. I have dealt with many dealerships throughout the years and have had positive as well as negative experience. Chris worked diligently to get me what I consider a great deal. Very motivated. Silko was recommended to me by one of their customers. I dealt with Kristophor via the internet and met him at the dealership. Another friendly, professional and motivated team member. I worked with Jim Lanczycki the finance person who is an ace. For the time I spent at the dealership, they put in triple the time to ensure my satisfaction. I absolutely will not hesitate to recommend the Silko dealership, Chris, Kristophor and Jim. All true assets to the operation of Silko

Adon1053

9 de ene. de 2011

First and foremost go to Boch! I walked into Silko looking to get a better deal. The salesman I had was new which I did not know, and he was definitley rushing the process. They said they could definitley beat Boch Hondas deal, but in the end they did not even come close, by thousands. The real issue is with Jeff the finance manager. He knew I was not going to get approved through honda with my current income and position, so he LIED, on my credit application, and when I questioned him on it, he told me he had been doing this since before I was born so I should trust him. In the middle of the application process, the salesman forgot to mention I had a trade in that was not paid off, which I told him about. I walked out before the application could be done. I went back to Boch only to find out Jeff had summited my credit application anyway! Which blocked me from getting a loan from Honda for 45 days!!! Needless to say I ended up buying a brand new Honda Civic from BOCH and I am so happy with boch's experience, I got exactly what I wanted at the right price.

kayla71590

30 de dic. de 2010

I am only 20, so when I walked into many dealerships looking for a new car I was not taken seriously. Chris, however, sat down with me and talked models and prices immediately. In the days that followed, he worked with me and my father (who cosigned) very diligently to get me in the car I wanted at an incredible price. However, the best part about working with Chris is that he was never pushy. I would recommend Chris and Silko to anyone who is in the market for a honda.

CLKMB

29 de dic. de 2010

Our new Pilot purchase at Silko was a refreshingly pleasant car buying experience. Very nice people, fair pricing, comprehensive knowledge and no pushing of accessories or extras we didn't want. We found them via the Edmunds inventory and dealer search and we're very glad we did. Even though we travelled some distance, it was well worth it to find a dealership of this quality combined with the car at a great price. We highly recommend them. We needed a follow up with the service department and they were also very professional, and provided clear and thorough information. Simply put, Silko set a new standard. A new car purchase should be enjoyable and they definitely made it that way for us.

lindaware

18 de dic. de 2010

We recently purchased a honda civic from Silko and it was a very positive experience. I have bought many vehicles and it usually ends with some type of dishonest salesperson. They were true to their word and it was a great purchase. They also have a 2 yr schedule maintenance which was a great bonus!!

John Boy

8 de dic. de 2010

Third new car purchased at Silko Honda. This is a FIVE STAR dealership. All of the employees I have been in contact with, from the salesman too the service department are just a nice group to deal with. At this dealership "The price is Right". Best lease program I could find any where in eastern Ma. Take the time to visit them first or last and if you purchase a new or used car at Silko, we know you will be happy you did. John & Doris

mstorp

3 de dic. de 2010

Mike Mullin made our new car experience an easy and enjoyable one. We usually purchase used cars from private parties and try to avoid dealerships. The lease deal on the Civic was too good to pass up so I went to Silko because it was close to home. Mike made us feel like we were dealing with a friend. I went in on Saturday and drove out on Wednesday. I highly recommend Mike at Silko. It was a pleasure doing this deal with you.Mark & Emily

bostonvaughn

3 de dic. de 2010

Needing a replacement vehicle right away, Silko Honda was great to deal with. Steve the internet sales guy was very helpful & sent me a package right away. Our visit to the dealership was very pleasant & Mike was on his game with helping us lease the car. Everything was on time and complete. We were treated fairly and respectfully. A very good experience and I would come back to this dealer in the future

rsatkinson61

24 de nov. de 2010

My wife and I found all of the people at Silko very friendly and helpful while not being pushy. Our saleman, Jailes, is a very nice man and we enjoyed doing business with him and his supervisor, Roger, was also very nice.The day we bought our new car it was a little busy and we had to wait quite a while for the finance manager. He was very nice and efficient even though the wait was long and there was a very upset couple behind us. That was the only down part of the experience.When we went back afew days later to pick up the registration and everyone was again very friendly.In our opinion it is a greatplace to buy a car.

santajam

24 de nov. de 2010

I have given this dealership a "great" rating (Silko Honda) due to many several factors. The customer experience at Silko Honda was incredible. We had such a great experience at this dealership. The sales rep was excellent and we felt he worked with us to make sure our needs were covered. We did not feel rushed during our visit when deciding what to purchase. It was an easy decision for us to purchase our vehicle at Silko Honda. The price negotation was not a stressful time for us as the sales rep worked closely with us and informed us of all the options available.

elizabethsmom

23 de nov. de 2010

Today I purchased a 2011 Odyssey from Silko Honda. This is the third Odyssey I have purchased from this dealer. In addition, my husband also purchased a 2008 Pilot from Silko. Since owning my first Honda, I have become a loyal customer of the brand. I also have made each purchase from Silko because of the positive experiences I have always had with this dealership. For each vehicle purchased over the past 9 years, I don't even visit other Honda competitors because I know I'll be treated fairly by the Silko sales staff and managers. All employess are professional, knowledgeable and friendly. The building itself is immaculate and very inviting, which makes it so much easier to spend your time waiting for your oil changes. They also promote a kid friendly environment in the waiting area which is a plus for me. I always refer friends, family, and acquantances to Silko because I know they will have a positive sales and service experience.

dboutelle

23 de nov. de 2010

Best price found after shopping around. By Far best Price. Sales Person was incredibly Knowledgeable and friendly. Financing was a breeze and went as smooth as glass. Will never shop at another dealership! Silko is the best for your Honda needs!

corplady

18 de nov. de 2010

My recent experience at Silko Honda was the best experience so far in purchasing a car. My salesperson, Chris Casey greeted me with a firm handshake, had a great knowledge and understanding of the 2011 Honda CRV and explained everything I asked. I enjoyed the way I could walk around the lot & showroom without being attacked and pressured. I truly appreciated Chris Casey willingness to work with me to find the best outcome and to negotiate a sale that was good for me.(the customer) The finance dept., Jeff Cutler, did a great job explaining, presented a relaxed and comfortable environment. I would strongly recommend anyone who is about to purchase a car to stop by Siko Honda and speak with Chris Casey. I'll be back...

camelita

6 de nov. de 2010

Went in to test drive a Honda Accord and it was okay. The car shimmied when I went over 60 mph and said this to salesman and he sort of blew it off. When I examined tires, noticed there was a lot of wear and tear and said so. Mike and TJ both repudiated this and there in started the attitude. "We have a certification policy and under this certification we wouldn't allow a car to have bad tires...." was what was told me. I didn't care for TJ's nastiness when I gave a price other than what they were asking and after he tried to bully me, I left. I would never go back there and would never recommend anyone to go to this dealership. I went down the street to Rte. 44 Toyota where they were much nicer and friendlier and so bought a car from them. Buyer beware, stay away from Silko.

Kevin M. O'Brien

3 de nov. de 2010

i first want to let know that I was sent here on the word of another satisfied customer, and my experence went very well. I was not presured into buying by the salesman, and could not believe I was getting the deal I was. After the decision to by was made,I told the salesman that if a certian intrest rate on the loan could not be met than I would go thru my own bank. Not only did Nathalie match my figure, she then went on to get a cheeper rate for me. Overall I have to say it was a good experence at Silko................. Thank You Kevin M. O'Brien

09fatboy

27 de oct. de 2010

I recently contacted Silko Honda in regards to a lease on a 2010 Honda Crosstour. Mr. Geysen contacted me immediately after I sent my request via internet and we discussed the vehicle and terms in detail prior to my visit to the showroom. Upon my arrival to the dealer I was greeted by Mr. Geysen who had me meet with Mr. Dopson who was very knowledgeable of the vehicle and had the vehicle waiting for me once I arrived. Mr. Dopson took me for a test drive and reviewed all benefits and features of the vehicle in length and gave me a tour of the facility. I was then introduced to Mr. Cutler that assisted me completing the documentation. This experience was by far one of the best I have had purchasing a vehicle. I would like to thank them for their professionalism and attention to detail throughout the entire process that was extremely enjoyable. I would highly recommend Mr. Dopson and Silko Honda to my friends and family.

dings78

11 de oct. de 2010

I had a great experince at this dealership. There have been so many times when I have dealt with shady sales people at other places that it was such a relief to work with these guys. They did everything they could to work with us and give us a deal that made sense for our family. When it's time to take this lease back I will be shopping at Silko again I'm sure. Thanks Guys!!!

carlmedeiros

13 de sep. de 2010

Silko gave me the most for my trade. Silko gave me the best price on my new vehicle. Silko provided me with a free lifetime powertrain warranty. Silko's sales team, business office staff, and service department associates are by far and away the most courteous, and professional people i have encountered at any other dealership. Don't waste your time going anywhere else!

ao1961

11 de sep. de 2010

I recently purchased a 2010 Honda CRV with the help of the sales associate Flavio. He was extremely knowledgeable with every detail on the car, he is charming and low pressure in his sales approach. He seems to low his job and selling Hondas, there isn't a function on the car that he doesnt how how to work...especially the electronic and bluetooth devices, he took his time to explain them to me and it was much appreciated, since I didnt even know what blue tooth was! Nathalie was quick and efficient at setting up my financing, with a great sense of humor and a non pressure demeanor that was refreshing.I'm really happy with my new White CRV. Thanks to everyone at Silko, I would recommend you highly!

bshulman

5 de sep. de 2010

I recently purchased a new 2010 Honda CRV-EX from Silko and was very impressed with the professionalism of everyone who worked with me from my initial contact until driving off the lot with the car.I contacted the dealer through email for a quote on the vehicle and immediately received a very impressive quote with no gimmicks and no hidden fees (other dealers had given quotes that omitted the $800 destination charge). I liked that Kristofor put out the dealer's best offer up front without me needing to haggle over price. Once at the dealership, Larry spent a lot of time (more than an hour) walking me through every detail of the vehicle. Lastly, Nathalie took me through the financing options and extended warranty service options with very little sales pressure. All in all, I was incredibly surprised by how friendly, professional, and thorough the team was. Most importantly, they treated me with respect and made the entire experience a real pleasure. I will happily refer my friends, colleagues, and family to pay a visit to Silko when considering the purchase of a Honda vehicle.

deke

19 de ago. de 2010

I visited Silko to check on a 2010 Ridgeline after viewing it on the AutoTrader website. Sales Consultant Flavio Vidito was extremely knowledgeable, helpful and courteous during the whole process. Flavio was very patient during our 'negotiations' and always displayed a calm and relaxed demeanor. Also worth mentioning was my experience with Nathalie Farah, the Finance Manager. She was exremely helpful in finding a better rate than my pre-approved loan and was very knowledgeable with various coverage options.After delivery, I noticed that the vehicle still had sand under the rear seat and in the trunk. Also,the morning after taking delivery, a pile of leaves that had collected in the engine compartment had fallen in my driveway. I suspect that they came loose after cleaning the engine compartment at my request. Part of these detailing oversights were due to Silko rushing to accomodate my schedule but the vehicle had been at the dealership for up to two months and I feel that it should have been taken care of prior to customer viewing. Overall, not a bad knock but worth noting. Otherwise, the rest of the preparation was very good.Overall, I am very satisfied with the Silko dealership and would highly recommend them to others.

bschaefe

31 de jul. de 2010

Flavio made us a great deal. Adam was very awesome!! From the deal to the financing, Silko gave us the best offer. We will return to this dealership specifically for our next car!!! We purchased a hybrid and from email to entering the dealership they were very responsive!

darrgif

17 de jul. de 2010

I have bought 3 cars from Silko in the last 9 years and also have them serviced there. I have never contemplated going to another dealer since dealing with them. I have always found them to be honest and up front. My wife absolutely loves their service department -- it's the first one she's ever dealt with that doesn't intimidate or pressure her. They will offer suggestions or make recommendations but leave it up to her to decide what's best.This time, I found a car (Civic LX) on Silko's web site and emailed them asking for their absolute best offer considering my history with them. Rachel emailed me back within 5 minutes with a terrific price. They had me sold on the car before I ever left my house. Once I arrived at the dealership, Rachel introduced me to Matt who took over from there. He was extremely friendly and was willing to crunch the numbers between getting the low interest rate offered by Honda and getting cash back instead. He was very helpful and willing to answer any and all questions. There wasn't even any haggling over the value of my trade-in. Once the deal was made, Matt passed me over to Andrea who did the paperwork and a very soft sales pitch on other offers including an extended warranty. She also was very friendly and while informative on the offers, did mention that it was my decision to make. I ended up purchasing a couple of the offers, mainly because of the amount of miles I will put on the car each year.As I told Matt and Andrea, in the almost 30 years I've been buying cars, this was the most enjoyable experience yet. The whole process of figuring out the financing, evaluating my trade-in, doing the paperwork and me driving away with the new car took about 1 1/2 hours. Buy far, the quickest I've ever purchased a car!!! They still haven't given me a reason to look anywhere else.

spartanman

10 de jul. de 2010

We made a buy decision and as promised informed both sales and the F and I Director of our plans to fund the purchase the very next day; our plan was accepted and agreed to; two days later we received two messages from F and I and sales informing us that a) a second deposit had been taken and b) the purchase had to be made the next day; both insulting and disturbing to us since we had already discussed and gotten agreement on the purchase process and in doing so informed Silko personnel that the purchase would require a 7-10 day period; after resolving the miscommunication we proceeded to complete the purchase; Friendliness yes but disclosure and lack of professionalism on managements part had us thinking of cancelling our purchase; On the positive side we received apologies from sales and found Mike Gentilucci, Sales Consultant, to be competent, respectful and consider him a real asset to Silko and credit him for enabling us to leave with an overall positive feeling about Silko.

pamarruda

8 de jul. de 2010

I don't usually make comments but I am going to make an exception this time. We had a great experience with Silko. We already knew what we wanted before we went to the dealership thanks to Rachel. She is the reason we chose to go to Silko in the first place. Dealing with her online was easy. We found she answered any question we had honestly and quoted us a good price. When we walked into the dealership Chris greeted us. We found him to be very friendly and outgoing. Not at all pushy. He listened to everything we said and answered every question honestly. He walked us out to the lot and let us pick the car we wanted. He walked us through every aspect of that car and then we took it for a good test drive. We were not rushed, it was already closing when it was time to do the paperwork and Mr. White,who I"m sure must have already had a long day help us with the paperwork. He was very friendly and professional. I think Rachel, Chris and Mr. White are a big asset to Silko Honda. What we liked the most is the honesty, the friendly and relax atmospher of this dealership. Everyone had a smile on there face. Even other salemen came over and congratulated us on buying our CRV. I would highly recommend Silko to anyone.

madden

6 de jul. de 2010

Mike and TJ were always available to answer any questions. Mike made us feel comfortable and was very informative! He new the inventory and explained everything completely. If there is ever a question we have, I know we can stop by, and get the answer. The whole process was great!

tonyabridge

4 de jul. de 2010

We had a wonderful experience here from the moment we walked in the door. So glad we switched from Herb Cahmbers Seekonk! We found the service to be great at Silko and all of the people we dealt with on the telephone and in person to be great at Customer Service. The fould what we wanted at the right price!

cagdag

23 de jun. de 2010

Overall the rating is good not great(5)because we were told the following:1) Silko told us that they would handle returning the old plates from the trade in but they did not. The plates had to be turned in because the new ownership was joint whereas the trade in vechicle's ownership was for just one of us2) We were told, when considering purchasing the vehicle, that the loan rate would be 0.9%. But when we signed the contract, the rate jumped to 1.9%. We were not told why we could not get the lower rate.3)The price of the car was OK but not great, according to the Consumer Report magazine's "new car report", which we purchased. Additionally, the trade in sale was below what we expected, according to Blue Book prices4) We were told that Silko would get the state inspection sticker onto the vehicle for us. But then, when we took delivery of the vehicle, we learned that we had to do this ourselves.5) The Nav system installed in the vehicle is not up to date. While it recognizes the street we live on, it can not navigate to it from the main road nearby. My other car has a Garmin GPS that we updated about 1/2 year ago, and its maps navigate to our home perfectly.6) On a positive note, the salesman was very helpful. He even brought the same kind of car to our home so that we could be sure it would fit into our small garage.

ksilva

14 de jun. de 2010

The feel of this dealership is very relaxed from the minute you walk in the door. The sales people want to work with you and do not pressure sell. I was treated with respect and professionally by the front desk, the sales Person(Michael) the finance staff and the management team. I would return do this dealership again in the future and will highly recommend them to my friends and family. A great car buying experience.

sjs1728

12 de jun. de 2010

I had a great experience at Silko Honda. Every aspect was enjoyable. Our salesman was Chris Casey, However; prior to our visit we had spoken on the phone with Rachel. She dealt with the internet aspect of Silko Honda, yet Chris felt she should stop by to say Hi. He was also very thorough about going through the car and all of its features. Lastly, in order to be able to get my car the next day, Chris came in on his day off to make sure I got my out of state plates.

geot714

8 de jun. de 2010

I took my 2006 Odyssey in for service but saw a 2010 Odyssey Touring model on the showroom floor and decided to tade mine in. This is the fifth vehicle I have purchased from Silko and I have always been very satisfied with the sales people and the service department, both are extremely friendly and courteous. No high pressure like many other dealerships I have been to.

eking35741

5 de jun. de 2010

All good. This is the first time I have owned a Honda and only the second time I have purchased a new car in my 58 years and the experience at Silko Honda was excellent. The price was fair, every employee had a smile, my salesman was thorough, friendly and patient with my decision process.... and I can't wait to drive my new CRV!

ccbanning

2 de jun. de 2010

My husband and I went to Silko, after having visited other Honda dealers. The price was not the best at Silko, but we bought our new car here due to the knowledge, courteousness, friendliness and overall attitude of Chris Casey. He was instrumental in getting us to purchase our car from Silko.

Marmen

28 de may. de 2010

Antone was outstanding. Very personable and knowledgeable. However, we spent over 2 hours waiting for the Business Manager. I still would recommend Silko Honda to anyone who wants to purchase a Honda. I've been doing business with them for 10 yrs. This is my third car with them. I come from a long distance to have my cars serviced there because of their great customer service. Antone deserves a raise.

sonoma

12 de may. de 2010

Steve was friendly and accommodating from the moment we walked in the showroom until days after. My husband and myself took my mother-in-law in to trade in her lease for a new lease. She was so pleased with him and thought he was handsome (very important to her)he made follow-up calls that weren't necessary but he did so with much concern. That pleased her immensely. The last time she was at Silko she wasn't happy but then again she was alone. Steve by far was at his best for customer service and making the customer happy. I would also like to make a comment about how friendly Andrea was while doing all the paperwork, the whole time with a smile and she must have been busy as a bee. Although, she never showed it. She was very friendly, smiling, laughing with us yet very businesslike.Sincerely.Darleen BrownforMartha KLenk

ajp1230

10 de may. de 2010

I came in thinking that i wanted to Finance a car and Stephen came out and helped me look for something in my price range. When i couldn't find anything he suggested that i lease a car and told me what that meant and that he showed me what cars i could choose from. Overall i felt like he explained everything thoroughly and got me a really good deal. I had a good time while i was at the facility and i thought Stephen was very nice and did an excellent job.

omij99

3 de may. de 2010

We found Rob to be approachable and very respectful to our thoughts and needs. He explained things well. We left and went to Toyota and Nissan to try some other cars. The final decision came down to Nissan and Honda. Aside from the positive experience and attitude we we felt at Silko, the demeanor and respect of Rob brought us back to Silko for the final purchase.On our second day, the delaership was busy and we were waiting. We appreciated that Chris came to assist us, while understanding that we were waiting to see Rob. It was a good use of our time and Chris answered some questions without pressuring us to work with him instead of Rob. He showed a team spirit, knowing Rob was busy and we had been waiting.I would gladly recommend Silko to any of my friends and hope this is the beginning of many years of a positive bsuiness relationship!

dac1955

3 de may. de 2010

Stephen Baker was very helpful, knowledgeable & patient. He spent a lot of time with us explaining the features on different vehicles we looked at. When we had made our decision he was very thorough explaining the figures and the financing. Silco Honda appeared to be a very busy dealership. Everyone we came in contact with was very friendly. All the paperwork was done in a timely manner. When we picked up the new car Stephen spent a lot of time going over all of the features and explaining how everything worked. I would recommend Stephen & Silco Honda to anyone looking to purchase a new or used vehicle. I look forward to continuing to do business with Silco Honda.

rfc

3 de may. de 2010

This is the second car I've purchased from Silko Honda. Both experiences were very good. Pricing was very reasonable and negotiations were hassle-free. Service on the first purchase was also very good. Highly recommend this dealership. Will go back there again.

fran214

30 de abr. de 2010

Anton was very helpful and he explained every detail of the car inside and out.Love the car and thanks to Anton I drove out of the dealership knowing I picked the right car for me. I would recomend your dealership to any one looking for a new car.

Jdprescot

28 de abr. de 2010

Great deal, below recommended the price suggested by Consumer Reports. The staff were friendly and accommodating during the several hours it took to complete the transfer of registration, loan application and taxes. The atmosphere of the dealership was outstanding. Everyone was accommodating and tried to make the sale as pleasant as possible.

azaverucha

22 de abr. de 2010

My experience at Silko Honda was wonderful. The sales agent I worked with, Chris Casey, was SO helpful, staying after the dealership was closed to help me find the best car possible. I had purchased a Honda about 5 years ago at Weymouth Honda, but my experience at Silko was far better. I would definately work with this sales team again, they were amazing.

awoolley

21 de abr. de 2010

My wife and I had a very pleasant experience at Silko Honda as we bought our first car together (A 2010 Honda CRV). While we live in Boston, we decided to travel to Silko based upon recommendations from our friends who had purchased there. We were promplty greated by Rob, one of the salesmen, who was friendly and able to answer all of our questions. We felt comfortable at the dealership and Rob worked to make sure every step of the process went smoothly. Based on our positive experience, we would definitely recommend Silko Honda in the future.

bmoreira

16 de abr. de 2010

This by far was the greatest experience I have ever had at a Dealership. The no hassel free shopping was great I didn't think dealerships could be this good. My previous experience with other dealerships doesn't compare to this one at all. Thank youfor all your helpBento

Vanguy2010

15 de abr. de 2010

FANTASTIC to deal with. The entire processes was handled over the phone and email. Just spend time on site to take delivery of the new 2010 Odyssey. The dealership is extremely clean, everyone is friendly. They even offer coffee and tea to all visitors. I can't say enough great things about Silko Honda.

honda1981

13 de abr. de 2010

Jailes and Jeff were awesome! Jailes is the best!!!! He was very personable, informative, nice and no pressure! I will recommend Jailes and this dealership to everyone. The car I bought, honda civic is great. I got a good deal but what really sold me was their customer service! Everyone was so nice! Can't wait to go back!

maresident

7 de abr. de 2010

All in all, it was a pleasant and hassle-free car shopping experience. We were treated with friendliness and there wasnt any pressure (even though we made a deal the same day, I needed a car immedieately). Anyway, Chris spent quite some time discussing with us, understanding my requirments in a car and my budget range. Silko even bought off my financed used car. All transcations were fair and as promised. Thanks Chris and Silko. Out of the two new car shopping experiences in the recent past, I would rate this one outstanding!!

newHonda2010

5 de abr. de 2010

Everyone at Silko was very friendly, helpful, and accommodating. They gave me a good price for my trade-in and a great deal on a new car lease. The salesperson, Jailes, was informative, patient and and easy going. He was a class act and did not resort to pressure tactics, but was professional and pleasant. Jeff, the finance person, was also great. He did a great job explaining the lease terms and answered all my questions while being personable. In the future if any of my friends, coworkers and/or relatives are interested in a Honda I will definitely steer them towards Silko Honda.

Doucette10

1 de abr. de 2010

I went to Silko Honda on the referral of a family member. My lease was up and I went there just to see what Honda offered and really had no plan on purchasing a vehicle. I never have purchased a Honda vehicle before and was pleasantly surprised on both the car and my sales person. Rob impressed me with both his knowledge, but moreso his nice manner. I've purchased many vehicles and never look forward to looking at cars for the mere fact of "salesmen". Rob did not fit into that stereotype at all, and it was truly because of him and his great manner that made me decide to purchase the car. He went out of his way with every step of the process and made it pleasant and pain free. Everyone I was introduced to was very personable, and I'd highly recommend Silko Honda in Raynham to my family and friends. I came out of it with a car I love, and a great price to match after checking out many cars.

sfagan

14 de mar. de 2010

They cashed my check a week early after promising they would not... thus overdrawing my bank account and causing me all sorts of fees. Didn't purchase car in the end, so they refused to return deed to my old car (was going to trade it in) so I could never sell it to anyone else. Not just bad business, but scandal. I can't believe they are still around.

maddiebea

10 de ene. de 2010

I was having problems with my brakes on my 2003 Accord and a friend suggested going to Silko. It was a little out of the way but in the end it was worth it!! I was treated exceptionally by the staff, and they answered all of my questions, especially the stupid ones. Also, they were very upfront about all costs, which were very comparable to what I would have paid elsewhere, as I was skeptical of bringing my car to a dealer after the warranty had expired. I will go back to Silko in the future for everything, even oil changes.

blmoeller

27 de dic. de 2009

TJ was the internet mgr and was obnoxious with my son who was trying to get me the best deal.VERY argumetative when my son maintained his cool... even said to the guy that he was not being very nice to a repeat customer...( 3 other cars bought there) I was really disappointed...and went elsewhere

abianchini87

12 de nov. de 2009

The customer service was incredible. They made sure I found the car that was perfect for me and made it affordable. They even stayed late to make sure I was able to take my car home that night. I've recently taken the car in for service and it was taken in immediately, serviced, cleaned, and they even refilled the window washer fluid! I was very impressed with the service that I received and would recommend anyone looking for a car to check out the Silko Honda on the Automile in Raynham.

Jennpappy

28 de sep. de 2009

I have bought 3 cars at Silko Honda and recommended the dealership to 2 of my friends, who also bought cars there. The sales people are all very knowledgeable on the products, and not high pressure. I walked in and someone was there to help immediately. (I had been to another dealership where I stood in the showroom for 10 minutes with no assistance and left.) They took the time to show me all the "ins and outs" of my vehicle (Honda Odyssey), and the sales person even called me after a few weeks to see if I had any questions about anything. My friends each had similar experiences as well.Service is very convenient too - the express service area is ideal for a quick oil change or tire rotation. And, they have wifi so I just work while they service the car.

wnewland44

24 de sep. de 2009

I purchased my Accord sedan there several years ago and have brought it back ever since for service. I have always had a great experience - from the reception staff to sales people to service, and the prices are good - both for the Accord itself as well as service. The service staff always answers my dumb service questions with a smile and I feel respected. They have a great waiting room with free wireless internet! I have recommended Silko to my friends too, and would buy another car there again.

gpotts17

22 de sep. de 2009

After having started at Boch Honda and then Majestic Honda, I bought my Pilot from Silko. They matched the best price I received from the other dealerships and gave me the most money for my trade. There was a bit of back and forth negotiating but in the end I feel I received a fair price for the car I wanted. The only commnet I would make would be that dealerships are very motivated to sell the cars they have on their lot. The car we bought had a few extra accessories which pushed the price up but the dealership agreed to meet in the middle on a few of the extras.Dealerships who commit to finding you the car you want should live up to that promise.

jesper

14 de ago. de 2009

Silko was great. We went there to buy or lease a new accord. We ended up leasing one. The atmosphere seemed pretty casual and we personally did not feel pressured into buying a car. Our salesman Joe was very good. The management team was good to us as well. Overall we had a great experience. Go Silko!!!!

jegjmg866

13 de ago. de 2009

We recently purchased a 2009 Handa Accord and went back to purchase a used Honda Accord for my daughter. Both times the sales process was effortless and I did not feel forced into buying the vehicle. This was my daughter's first experience with a car dealer and I think it went very well.

jwolf

10 de ago. de 2009

This is my third car I have purchased for Silko. They continue to impress me every time. We were able to negotiate a fair price that satisfied all parties. The Delivery was smooth and car was presented in the manner I expected. I would definately Recomend Joe and Silko again.

jegjmg866

9 de ago. de 2009

I had a wonderful experience. Great showroom, no preasure to buy, lots of options to choose from. We were not sure what car would be best for us and thought we needed the CRV. We actually ended up buying an accord. I am bringing my parents ther next month. I had been to two other Honda dealerships and this was by far the best. They even had a play area for our kids.

honestman

8 de ago. de 2009

Honest service dept and friendly!prices quoted were exactly what i was charged.work done on time , clean dealership with friendly employees.sales dept very fast and efficient.no nonsense and answer the questions without any bs.

bellacuse

4 de ago. de 2009

I always recommend Silko Honda whenever a friend or relative mentions they are looking for new car. My husband and I have now gotten 3 cars and a minivan from them over the years, and their service is unquestionable. I have not had a bad experience, in fact, I find they go out of their way to assist me. My husband called about a part this morning and the next thing I know, he is getting in the car for the drive, because they made time right away. We live in Rhode Island, so it is a drive, but it is worth it. As a woman, I was completely taken advantage of at the last dealership I went to. While I did realize it a couple years into my outrageous payments, it wasn't until Joe at Silko gave me a dose of brutal honesty about the situation and helped me remedy the issue. Not only did he get me into a more reliable car, my payments were lower! Recently, my husband and I went in becuase we needed to get a bigger vehicle for our growing family. TJ met us with a smile and showed us our options, answering any questions we had. Rodney and Joe were there, made themselves available to us for any additional questions or concerns,and were courteous, friendly and professional. When we went back to sign the paperwork, Joe again was available and gave us his undivided attention. Matt Sherman helped us with our registration and he and Adam even assisted us with figuring out how to work the navigation system, the rear entertainment for the kids, etc. They did not want us to be confused with all the new additions and offered their assistance at any time if we had questions, which we did take them up on and they were again friendly and available. I highly recommend Silko Honda.

Grigby8

22 de jul. de 2009

We wanted to buy a new Honda Fit and were looking for a specifc color, as they did not have one available on Cape Cod. We called Silko Honda and were told they had one available in the color we wanted on the lot and to drive up to see it. When we arrived, we were told it was not on the lot but it was supposed to arrive that day. It was an "honest mistake". This was either complete laziness or manipulation. All they had to do was recognize the trip from Cape Cod would be long and expensive, so before you leave, let's make sure one is on the lot and have someone go look! We rearranged our work schedules, spent time, gas, money to drive all the way from Cape Cod because no one cared enough to actually look on the lot to make sure the car was there. We would have waited another day or two to buy the car if they just said they would call once they were sure it was on the lot, especially knowing it would cost us time and money for nothing. The worst part is the manager kept saying with the help of someone else from sales - it was "an honest mistake" - and blaming us - saying haven't you ever made a mistake. This did not have to happen - it was avoidable and a real lack of care - or maybe they will say anyting to get you to drive to their dealership rather than go to another dealer. In my opinion, I would never buy a car at Silko and would encouarge friends to go somewhere else. A real lack of concern and care.

Krow1229

20 de jul. de 2009

They are typlical used car salesmen. they will tell you anything you want to hear and as soon as you buy they wont even make eye contact with you anymore. Tony is a low life and Roger doesnt return calls. If you have a problem they will try very hard Not to fix it, or wait until your out of warrenty then charge you. all around garbage stay away from the low lifes that work there.

helenloupixie

10 de abr. de 2009

Made appointment at 11 with Roger (TJ told me who to see) one week in advance for oil change, new wipers and to discuss trading in my Honda Pilot lease. I was so specific to the 4 scenarios I wanted to discuss at my appointment. When I got their Roger didn't even know I was an existing customer let alone that I had an appoint with him. He pawned me off (I felt that way) to a sales person. The sales person literally had to get up for every single question I asked...took at least 5-10 minutes per question. It was like pulling teeth trying to get any information, especially financial. At one point he left us for almost 30 minutes. I truly felt like no one could be bothered wanting to help me. The service man came out and told me they did not have the windshield wipers in stock (even though I had scheduled the point a week earlier.) I actually had anxiety by the time I left. I went to Bernardi Honda and they were fantastic! It was worth the drive!

jkurtz

16 de mar. de 2009

There is a very unprofessional sales and management team in place at Silko. Liked others, we traveled way out of our way based on a price given over the phone and was assured it was real and available. You guess the rest...the patients have taken over the asylum. Save time and aggravation and shop elsewhere. This is old school auto sales with every negative implication that implies.

pd

15 de jun. de 2008

My Wife and I were very interested in new Honda. We talked with a slimy salesman, looked at the different options and decided we would like a test drive. Upon hearing this the salesman took my driver's license claiming this was normal. He photocopied it and asked us more questions (phone #, etc...). After this he informed us we could not test drive the car until we put down a deposit. As we got up to leave he had us sit down and got his manager. The two of them badgered us in an attempt to have us lay down a deposit. Worst of all for the next few weeks I received tele-marketer calls from them. LEAVE ME ALONE!! HORRIBLE

richardd1

23 de abr. de 2008

I would never visit this dealership. They are crooks and tried to keep my deposit despite never signing a purchase and sales agreement. They make many promises and then don't keep them. To make matters even worse they don't return phone calls once they have you hooked. BUY ELSEWHERE OR YOU WILL REGRET IT !!!!

mullerma1

28 de feb. de 2008

We purchased 2 new hondas about 6 years ago at silko honda. They told us how much better there trade in values were etc... Went to trade one in last year and they told us they would give us about $6000 for the acord which was in great condition. We were looking to by a van. We ended up buying a chrylser instead because hey gave us about $9500 for our trade in plus an aditional $4000 rebate!!! We also have a 2002 CRV...The check engine light came on so we brought it in to silko. They called us to let us know that we needed several different things including, a thottle bti, a catalatic cnvtr, a new transmission totaling more than $6,000. I could not believe it considering it seemed to run alright. Anyhow after speaking to my husband we recalled paying extra money for their extended warrantee. I called them back apparantly they had overlooked that (yeah right!). Well to make a very long story short, the insurance company who we had purchased the extended warantee from came out twice (they had to approve one thing at a time) Come to find out I did not need the transmission...Had I said in the beging, "do what you have to" they would have made an extra $3000 from me...THEY ARE CROOKS!! Oh actually $3600 because when I signed the papers that the insurance company had covered, the total was over $600 less than what they were going to charge me. I also left a message for the owner Adam on his voicemail and he NEVER returned my call. He must have forgotten that he personally came down to thank us for the purchase of two hondas and we could contact him if if there was anything he could do for us. Good luck in your search for a honda. They are decent cars, but I do not recomend this dealership.

bardochrist

28 de sep. de 2007

I have to say this was the worst place I ever delt with. I actually signed a contract to buy a new Honda Accord, and that is when I was treated like dirt. I complained to the Honda corportation, because I was so badly mistreated. I the worst part was they expected me to shuttle thier employees around, (Im a woman)and these are unsafe times for anyone. They then got mad at me because I refused, never once did they ask it was assumed that I would. I was also yelled at because I didnt bring all my keys in when they installed my remote starter..(They never said I had to). That and they added all kinds of fees to my price. I asked the Honda Corp to set up an appt with the Owner of Silko, so He could say he was sorry and explain how they would stop this from happening to someone else. He of course refused, lieing to Honda Corp. saying that they gave me 400$ of free stuff...which I have the paper work proving that I payed for. NEVER, EVER buy a car from this company ever. At first they seem great, but as soon as you sign papers, your doomed!

ohyder

7 de jun. de 2007

I had an extremely unpleasant experience at this dealership. I was promised a price on a car that I was very interested in by the sales agent I dealt with over the phone. He enticed me into driving several miles out of my way to the dealership only to have the management state that they would not even come CLOSE (eg: $700-1000) to honoring the figure that I was promised on the phone. Management was EXTREMELY condescending to me and my family (we don't know much about used cars). At one point the sales manager was literally YELLING at my girlfriend. I would have been more than happy to pay their price if they had just been HONEST and STRAIGHTFORWARD with me and were more respectful. When buying a car, I think you are entitled to a degree of respect and part of selling a car is making the purchaser feel good about their choice. Not a single member of the staff took the extra steps to help me with my decision. In the end, one's self-respect is worth a lot more than a "good deal" on a used car and so I walked away. I don't know what other Honda dealerships are like, but look elsewhere for better service and the respect you deserve when you are about to drop serious $$$$.

goredsox2323

24 de jul. de 2006

I highly recommend Silko for sales and service over any other dealer in the area. I live about 5 miles away from Weymouth Honda and I travel almost 40 min. to have my vehicle serviced at Silko. I gave Weymouth many, many chances to redeem themselves, but have always fallen short of the feeling I have when I leave Silko. Matt Litchfield, who is the Service Manager, is a 5 star kind of guy who really understands the customer...Silko is lucky to have him!!Also, I just recently bought a 2006 Pilot from them...their price was hands down the best in the area...along with their impecable service makes it a no-brainer to travel the extra distance! I dealt with Stephen Hilchey, the Sales Manager, and he was very straight forward and personable..he never tried to push anything on me.Thanks Silko!!