Terry Toal

10 de jun. de 2016

Great experience. Job done correctly and on time

Danara Vanderloo

10 de jun. de 2016

Everything was perfect! Great friendly staff and fast service. Nothing to complain about!!! Thank you!!!!

Loren Rohrer

10 de jun. de 2016

All my work was completed before noon on the day I brought my truck in. The bill was less than I was quoted because of the timely manner in which work was completed, labor costs were less than quoted.

Penni Aubut

10 de jun. de 2016

Matt was amazing and SO helpful as I made my way across the state. I was in and out in 15 minutes with my new tire.

Michael Black

7 de jun. de 2016

Service was great. The wait time was 1.5 hours so that needs to get fixed (always long wait). I am hopeful the new location will improve the turn around times. The people are always friendly.

Leroy Frank

6 de jun. de 2016

It is always great Service theya are curtious nice waiting area.

Nancy Lange

6 de jun. de 2016

The staff was very helpful and accommodating even though they were very busy. James and Andrew both had great follow through in service

Douglas Maurstad

6 de jun. de 2016

I would have rated these a 5 but I tried 3 times to get the oil changed because the wait time was over 1 1/2 hours each iltime. I didn't have that much time to wait. I finally gave in and had it done

J Harley Major

6 de jun. de 2016

I came in again with a tire problem, which they jumped right on it & fixed it in no time. I'm very happy with this dealership!

Terry Toal

6 de jun. de 2016

The service was done as stated and on timeLyle the service advisor was very helpful and plan on coming back for any future srevice

Kieth Thorson

5 de jun. de 2016

We enjoy the friendliness when we are at Sioux Falls Ford. We feel there is no better place to go. We buy our vehicles from Gene Pike and he seems to say hi and take the time to chat all the time. Like I said we enjoy going there.

Sandra Croston

4 de jun. de 2016

They were very helpful (Kolbi) she answered all my questions with great knowledge, I came in earlier then my appt. and that was fine with her. They all answered the questions asked. GREAT EXPERIENCE!!!

Randall Derheim

2 de jun. de 2016

I can always depend on the service advisers at SF Ford to have my best interests in mind. They are knowledgeable, helpful and go out of their way to ensure a terrific service experience. No one wants their car to experience issues, but when I do, I always know SF Ford has my back.

Steve Sund

31 de may. de 2016

very kind and had the car done when promised I WOULD REC THIS DEALERTO ANY OF MY FRIENDS AND FAMILY

Lincoln Glum

31 de may. de 2016

I had an oil change done on my f150 a week ago and asked the service department to check the last service on my 2012 mustang. They did so,and at the end of my service they let me know the last time it was done. I just had that service done this past week on the mustang and everything went well. I also had tires rotated, but that was no big deal either. I do all my service work at Sioux Falls Ford. And I would recommend them not only for service work, but for purchasing a vehicle as well.

Lynne Freese

30 de may. de 2016

Great service as always!Super nice staff and clean facilities

Kevin Fahy

30 de may. de 2016

I pulled up to the Express Lube about 10 minutes after they opened in the morning, fully expecting my oil change to take about an hour given the line of cars. I had sent a text to my boss to say I would be late, settled down to read the paper and before I knew it, a staff member came in to tell me my car was done. It was such a quick trip that I was even at the office early.

Aaron Kvistero

30 de may. de 2016

Good experience. Quick in and out. 50 characters is a lot. Am I there yet.

Jeffrey Loose

29 de may. de 2016

I came in from out of town, in the process of moving to the Sioux Falls area. I had hit a deer carcass on the way from Ohio and there was concern if there was any damage that was done. Also during the trip I had picked up something in the tire that was causing it to lose air. Since it was early in the morning prior to anything being open, I continued and had to fill the tire every 1/4 tank. When I was getting close to Sioux Falls, I contacted Josh Oliver of the Service Team. I explained the circumstance of just arriving in town and the issues that I was having and the concerns of go through the weekend, since it was Friday. I arrived early and Josh was out to lunch, I talked with the Service Manager and he was able to assist until Josh was back in. My 2015 Ford Explorer was taken care of on short notice and I was able to have it back in short order.I believe that I have found my dealer of choice for the Sioux Falls area.Thank you.Jeffrey A. Loose

Amanda Whittington

28 de may. de 2016

I came in because my check engine light was on. When I pulled in the garage several people were around willing to help me. As I sat in the waiting room I watched several of your staff come in and talk to the guests waiting, everyone was so nice and so helpful. I drove away and made the comment to my Father that the staff at SF Ford was extremely friendly. Thank you, I appreciate the kind service.

Mark Monahan

28 de may. de 2016

Back in Jan or Feb I bought a used 08 super crew that was sold new by SF Ford and every single oil change and service had been done at SF Ford. I figured I might as well keep the records going. I typically change my own oil but I loved getting years and years of records so I figure if I sell it or trade it the next guy or gal will also enjoy seeing the service I have done to the truck.

Ray Moore

27 de may. de 2016

The service rep Derrick was very instrumental in my good experience. He is an asset to your company.

Brandy Bossman

26 de may. de 2016

Had at wait a long time to get oil changed about 1and half hours . But the waiting area has a nice complementary dessert bar and drinks which made the time go by fast especially when you have children along. Funny thing about my experience is that after we were done there was no line.

Susan Kahler

26 de may. de 2016

Your customer service was excellent in setting up my appointment and making changes when I could not make it on the date scheduled. Your service technicians performed the recall and check up in a timely manner and the appointment went well from start to finish. Thank you for your hard work and dedication to Ford and our community!

Anne Fuehrer

25 de may. de 2016

I just needed an oil change and a tire rotation. You're waiting area always has a political news channels on TV. So I always find somewhere else to sit.

Paul Brown

25 de may. de 2016

We bought our last 3 vehicles from you and are very satisfied. We also drive the hour to have our car serviced at Sioux Falls Ford.

Laurie Bliss

24 de may. de 2016

Always friendly and helpful when we get service done.

Donette Sawatzky

23 de may. de 2016

Entire staff was helpful and very customer service oriented.

Ray Moore

23 de may. de 2016

The service performed was excellent. Repairs were completed as stated and on time. The service rep Derrick was a key to this. I called from mid SD the day before and talked to him about my problem and he had everything there and waiting for me the next morning. Everything was completed as he said it would be. I was really impressed. He is an asset to your company.

Louie Odden

22 de may. de 2016

I have a 2015 F150 Platinum and when ever I need service don't Lyle is my guy, he is very helpful, and always truthful and I appreciate that we'll done!!!

Ryan Sinding

21 de may. de 2016

Good job. Service techs are very knowledgeable. They know how to change oil.

Jason Larson

21 de may. de 2016

A very good buying experience. Iwas indecisive about what I wanted and the staff was very helpful in making my mind up.

David Yost

20 de may. de 2016

:0) While I was in the dealership I traded my Ranger in on a newer truck with fewer miles. I am happy!

Louie Odden

18 de may. de 2016

I drive a 2015 Ford F150 Platinum edition, and my service was excellent, Lyle always does a Great job, Very easy to work with and Alway helpful, and I appreciate that!!!!!! thank you SF Ford A+

Holly

18 de may. de 2016

They were able to find all of the issues that my Edge had plus some that I did not know I had. Great experience all around

Matt Ditmanson

18 de may. de 2016

Fast, Friendly, Excellent Price... Good review of services and recommendations for servicing.

Ron Snook

17 de may. de 2016

Took car in to check questionable mileage. They did all the checks they can do and felt the car will, in the long run improve its mileage. No complaint on Sioux Falls Ford, but not so sure about Ford Motor Company itself concerning the posted versus actual mileage on my 2016 Ford Fusion.

Roger Rae

17 de may. de 2016

2017 escape. Service was fine, took quite a while but hopefully the new facility will improve the wait. Staff was efficient and helpful but was disappointed that they wouldn't look at a small rattle I have in my sun visor. Seems overkill to have to schedule a service appointment.

Ardys Varns

17 de may. de 2016

The service was FAST... I enjoyed the "waiting room"...visited with friends, who too have Fords..Thanks for the prompt service.

Ronald Heibult

17 de may. de 2016

Staff was helpful..got vehicle right in for service..

Dan Vandenberg

16 de may. de 2016

HAD A LEAK AND THEY FIXED IT UP. ALL GOOD IN MY BOOK KNOW BAD TO TALK ABOUT

Michael Gracy

16 de may. de 2016

Your service staff greet me with a smile and are willing to listen to what needs to be done. Love this place

Larry KOTTEN

15 de may. de 2016

After my concerns were brought to their attention they took action and made sure to complete all the tasks

William Behrend

15 de may. de 2016

The car is a 2013 Ford Edge. The service person Andrew Hughes was friendly and courteous. He explain what was needed to be done and what the cost could be with my warrants. The work was done on time and everything is working fine.

Debra Howell

15 de may. de 2016

I had my oil changed on Tuesday and on Thursday my check engine light flashed 8 times when I was rounding a corner, I called Sioux Falls Ford back and explained to them what happened, they insisted I bring it right back in, which I did and they were also kind enough to give me a loaner car to drive until they could check mine out. The next morning I was called and they said they could not find anything wrong, which was wonderful, but they were very helpful and kind in assisting me, so kudos to them, they have always been good with their service as far as I am concerned!

Nancy T

14 de may. de 2016

It was 10 min to closing when I drove in with a flat tire worried it couldn't get fixed. The staff stayed to make sure it was fixed for me! I can't tell you how much I appreciated it! They were friendly and while I am sure they would have liked to go home they never hesitated to help me. That is why I drove from one end of town to the other praying I could make it to Ford! I love Sioux Falls Ford and always recommend them!!

Heather Gerdes

14 de may. de 2016

I always have to absolute best service at Sioux Falls Ford; however, it is disappointing that I have had so many issues with the Fiesta. I don't think I would buy that car again. I would consider buying a Ford again just never that particular make!

Christy Schultz

13 de may. de 2016

I came in to have a few minor things looked at as well as an oil change. Josh and the team there walked through everything with me, and although there wasn't much they could do, they still looked everything over to ensure that all my concerns were addressed and explained.

Maureen Smith

13 de may. de 2016

THANK YOU FOR FIXING THIS RECALL ISSUE IT HELPED A TON ;)

G. William Zehendner

13 de may. de 2016

It seems your business is growing to the point it is not as quick to get in for the service. It appears to me Ford could use an additional quick lane. The service is quick once you are in the stall.

Larry Hecht

13 de may. de 2016

All the staff was courteous, helpful. Thanks to all that were involved.

Dusty Kracht

12 de may. de 2016

Great customer service. Kyle Waller was great to work with.

Barbara Sachen

12 de may. de 2016

staff seemed concerned about questions asked and so far no oil leakage on floor. awesome! everyone was friendly and helpful.

Jean Huegel

12 de may. de 2016

I have been going through a medical crisis with my husband. I was in as I couldn't get the bolts off the back of the car to replace the license plate. (Which is quite frustrating I itself as they had to be cut off) I had a bit of a meltdown when thinking it might take over an hour & I needed to do be at the hospital. These two men were so extremely kind & understanding, I can't tell you how much I appreciated them. Their names were Nick Green and Andrew.

Clair Budahl

11 de may. de 2016

The staff was friendly and helpful and provided one of the best experiences I have ever had at a car dealer in the last 40 years! I will definitely go back and will encourage everyone I know to go to SF Ford for service and tires.Thanks for a job well done!!

Luke Lingen

11 de may. de 2016

There was a "rattle" coming from the back seat, they took care of it. No more "rattle".

Renee Jones

10 de may. de 2016

Never have any issues. Never pressured to do any of the extra services at their shop.

Aarron Nieman

10 de may. de 2016

I was referred to Lyle for service on my truck. Lyle did a great job and has excellent customer service.

Sandra Horvath

10 de may. de 2016

Quick, excellent service! Love the Sioux Falls Ford!

Daniel Haupert

10 de may. de 2016

Great service! Comfortable waiting area with snacks while you wait.

Charlene Alderson

10 de may. de 2016

very informative on everything. very nice people and very clean

Chad

10 de may. de 2016

My F150 was making a loud noise so I took it into Sioux Falls Ford and they diagnosed the problem and had it fixed the same day and it is running like a champ again! They were extremely helpful and friendly.

Charles Kraai

9 de may. de 2016

very nice experience took good care of us very nice atmosphere

Gregory Olsen

9 de may. de 2016

Service for oil change was fine. The wait is to long. Prefer to make an appointment for an oil change.

Sandra Sandersfeld

9 de may. de 2016

I came in for an oil. HNge. My tires were checked and I was asked if I wanted the tires rotated. I did. Everything was done in a timely manner. I was treated courteously.

Linda Weppler

9 de may. de 2016

Great service as usual. Friendly staff. Quick service. The facility makes servicing my vehicle easy!

John Schneider

8 de may. de 2016

There was a bit of a mix-up on the cost of the service. To clear things up, the service advisor waived all charges and apologized for the mix up.

Jennifer Stroschein

8 de may. de 2016

My advisor Kyle is always amazing! Great experience every time I go into Sioux Falls Ford.

Jeffrey Yager

7 de may. de 2016

Ford F-150 truck in for oil change> Service was great. Looked over truck for anything else that needed to be fixed. Very Satisfied.

Susan Jensen

7 de may. de 2016

I had an accident near Wichita Kansas the beginning of March, the Ford Dealership worked on my vehicle and had items that weren't completed plus had put a large dent in the back of my 8 month old Edge. Needless to say it was drivable after the 10 days there and brought it back to SF Ford where they instantly got me back to take a look at the issues that were still undone, met with AJ in the service dept and Cody in the Body Shop who were super customer friendly and arranged all of the service and repairs that needed to be done. I was at the Rusty Eck Ford dealership on the day I was called that my vehicle would be ready for 8 hours, stopped in SF on our way back and everything was arranged in 45 minutes. Service was super the repairs are done and my Edge looks like new. I am so grateful to the guys that helped and couldn't be more pleased. Also, by the way I did drive a 2016 Chevy Traverse from the rental car company that they set up for me and I'll take my Edge any day!! Love my car.

Terry Sundvold

6 de may. de 2016

No problems at all. Kyle Waller was knowledgeable, knew what he was talking about and very helpful.

William Rowzee

6 de may. de 2016

I like the quick oil change aisles. Everything is done to your satisfaction. Suggestions are made but no pressure to accomplish them. Friendly staff plus excellent work keeps me returning.

Kelly Blaschke

6 de may. de 2016

Unscheduled tire issue and they got me in immediately. They were all professional and only had to wait to have a tire delivered. I appreciated how quickly I was helped.

Sharon Wilts Dailey

6 de may. de 2016

I was greeted immediately when I pulled up to the dealership. I was told that it would take approximately 1/2 hour for my vehicle to be serviced. I elected to wait in the waiting area. It was no more than 1/2 hour & I was taken out to pay for my oil change. Very courteous and professional employees!!!! I love Sioux Falls Ford!

Jared Drenkow

5 de may. de 2016

Service was great. I had recalls on my vehicle and they were very helpful and courteous in the process.

Colleen Daniel

13 de abr. de 2016

I was leaving the next day for vacation and they worked on my car right away. They did an excellent job!

Pete On Tour

13 de abr. de 2016

I purchased two new Fords within a couple of weeks of each other. Since that time. Lyle Marnach has been my service advisor and has been one of your greatest assets. His courtesy and attention to my concerns is top notch and keeps me coming back to Ford for not only service but also maintenance. Your company has become the only place I take my vehicles. This is evident in my purchases of tires, batteries, and oil changes.

Marc Laquay

11 de abr. de 2016

Well done as always ...Always choose them first...Andrew was very professional as always

Lee Herrboldt

8 de abr. de 2016

Came early about 8:15 so the wait was short . Like doing business. there but don"t like the 2hour waits and sometimes longer. Would like to make appointments.

Sam Woodford

8 de abr. de 2016

Brought in for a leak covered under warranty. Had no issues doing so until not wanting to start. Turns out it had a bad crank sensor, unfortunately part was on back order for 2 months. Andrew let me know right away and always kept me up to date if it was going to be done sooner, got me in a rental right away and got me on my way

Kenneth Semmler

5 de abr. de 2016

Everyone is so friendly and professional with us when we are there. We love visiting with the salespeople and talking about the new vehicles and accessories that are available. (the cookies are good too!) Thanks for all your professionalism.

Kenneth Feist

4 de abr. de 2016

Very nice i like that they vacuum car and clean windows also.

Debbra Gruenig

3 de abr. de 2016

I was very pleased with there help. Very excited about my fusion! And excellently handled! Thank you thank you thank you again!!!!

Catlin's Car Clinic

31 de mar. de 2016

Your parts person "Ray" was very helpful in finding the parts we needed, very knowledgeable man, you should keep him around.

Mr. Schroeder

30 de mar. de 2016

Service rep Kyle Waller met me as I drove in the service bay, immediately took care of my needs, and made sure I understood the time it would take. Offered a ride home but I chose to wait. The work was done in less time than quoted which was a very pleasant surprise. I will recommend Kyle to all my Ford-Lincoln friends.

Debra Dravland Hepner

30 de mar. de 2016

Thanks to Derrick, the service is always great! He was able to get the oil change, tire rotation and another issue fixed in a timely manner. I always look for him when I come to get my car serviced and always get his friendly, professional way about him. I really appreciate his assistance. Thank you SF FORD and Derrick for making my experience a pleasant one. Will see you again in a few thousand miles!

Everett Hamilton

29 de mar. de 2016

We never felt any pressure to buy. Derrick was our service manager and he was great. Also we loved the waiting area with the snack items it did not seem like we were waiting. Also the WiFi was great

Bart Deboer

28 de mar. de 2016

My 2015 F150 would not start while in Rapid City. I had it towed to the dealer there but they could not find anything wrong with it. Two days later it did the same thing here in Sioux Falls. After towing it to Sioux Falls Ford, they found the problem and fixed it right away! Great job!!

Donette (Nettie) Sawatzky

25 de mar. de 2016

Excellent service - very professionalI really enjoy working with Sioux Falls Ford

Matt Ditmanson

24 de mar. de 2016

Service (oil change)was excellent. Thank you for the efficiency...although I had a tire repair that turned into 4 new tires. The Matt Murphy did an excellent job explaining the options, risk in repair for the situation I had and deals for the new set. Overall an excellent experience.Matt

Lois Leuthold

23 de mar. de 2016

2015 Edge Sport. Service was excellent and staff friendly and helpful.

Paul Lupkes

22 de mar. de 2016

Service was good and done in a timely manner. Staff was very helpful and courteous. Derek made the experience painless.

Rick Sachen

21 de mar. de 2016

I requested they wipe off any oil residue so it wouldn't drip on my garage floor and they did. I also request that they wouldn't air wrench the lug nuts loose, and asked if they would torque them by hand so the lug nuts wouldn't get rounded off. They assured me they did as asked. I greatly appreciate it. The service writer gal was helpful and Matt Murphy again did a great job to make sure items where taken care of. The vehicle was a 2015 f150 fx4 lariat. Had them rotate the tires along with the oil and filter change and check over.

Neill Peterson

21 de mar. de 2016

Treated fianc? real good and respectfully. Called back let us know that couple bolts needed to be tightened up more make sure no leaks for a 9 hour trip.

Kerry Larson

21 de mar. de 2016

Service was fast and professional. There wasn't any pressure on me to make any option choices. This was my second vehicle I've Leased from this sales representative and he made it easy by knowing what options I would want on my vehicle. I'm very happy with my choice of vehicle and Dealership.

Betty Medema

21 de mar. de 2016

Sioux Falls Ford has done an excellent job of servicing my Ford Fiesta. I have had no problems with my car, and credit that to the good work of your staff, who have also been very helpful to me when I have had questions or made appointments. I would certainly recommend them to my family or friends.

Adam Jeninga

21 de mar. de 2016

Service was great. Timing was great. Would go there again in the future

Juan

21 de mar. de 2016

I have always trusted Ford technical support and they didn't let me down this time neither. I can say I am a Ford's loyal customer. I have always bought Ford car.Service was excellent and I will recommend your service to friends.Everybody was attentive,on time and helpful.I bought a Ford Explorer.I was assigned a very professional mechanic.Thank you and I am looking forward to do business with you. Keep up the good work.

Allan Fodness

25 de feb. de 2016

Very helpful explained and recommended the right thing to do and took care of the problem

Thundersnow70

22 de feb. de 2016

Just bought a super clean 08 F150, My father just bought a 15 F150 in January. We both had a smooth transaction. Mike Ulmer was great to work with. He went the extra mile for dad and came in on his day off for me. We have been buying Fords at Sioux Falls Ford since before they were SF Ford.

Michael Ellingson

19 de feb. de 2016

Lyle was the service writers name, was really help full!

Cyndy Sterud

19 de feb. de 2016

All went good. They have always helped me when I was in a pinch, with no appointment and they helped me. appreciate that. The only problem I have is I always get my oil changed at ford, I have tried 6 times to get my oil changed but I would have to wait from 1 hour to 2 hours for an oil change. that sucks. but other wise awesome

Kieth Thorson

18 de feb. de 2016

We keep coming back to Sioux Falls Ford because we know the staff there go above and beyond our expectations in doing there job.

David Olson

15 de feb. de 2016

Matt was excellent. Half way complex transaction, Matt did everything I asked, not missing a single thing. All turned out excellent.

Glenn Luke

12 de feb. de 2016

They helped set up everything and lined up a rental car and had it done on time.

Jeff Liebl

12 de feb. de 2016

Always get great service and treated well. Nice waiting area and amenities.

Valued Customer

11 de feb. de 2016

I brought the 2014 Ford Escape in for some peeling paint issues and like usual they blew it off that it wasn't there problem, this is the last Ford for me.

Debbie Anacker

6 de feb. de 2016

It was great everyone made you feel right at home. Again Landon who sold me the escape was great had everything ready for me when I got there.

Edwin Revell

5 de feb. de 2016

Keep up the great service!!! Staff was very friendly and I was totally informed about the progress of my service and what was needed to complete the job.

Josh Ohayon

5 de feb. de 2016

Great service just oil change Great service just oil change

Andrea Castle

5 de feb. de 2016

Great service and fast and quick completion of work

Allan Fodness

2 de feb. de 2016

Great staff and quick service! I will definitely be back!

Fred Peters

2 de feb. de 2016

Friendly and treated very good upon arrival and with the pick up of the vehicle for a recall on air bag on passenger side. Hope to never have to try it out!

Cory Nowka

2 de feb. de 2016

I have always had a good experience with the service department, I was unaware however that my truck was even at you location as I took it to Vern Eide to have it checked out and they told me that they were unable to find anything wrong. When I requested a mechanic to ride with me and listen to the sounds I was hearing they told me to bring the truck back the next day, after 4 hours I called to see if they had found anything and I was told that they had taken the truck to your location. Had they told me it was a possible manufacture issue I would have brought it there myself. But I was told that both front bearings were failing which is what I told Vern Eide mechanics to start with.

Shad Christman

1 de feb. de 2016

My experience here is always great. They were willing to work with my busy schedule to find an appointment time that worked. Everyone was friendly, honest, and willing to help!

Natalie Carda

1 de feb. de 2016

I had a great experience. AJ was my representative I worked with and he was great! He kept me updated and I always felt like I knew what was going on. No unexpected surprises! He also was very open on what the price was going to be for parts and time ect. Also the shuttle service made everything so convenient and so I didn't have to make special arrangements. I will definitely use Sioux Falls Ford/Lincoln again if needed!!

Merlynn Johnson

1 de feb. de 2016

We own a 2013 Ford Fusion. Purchased from Sioux Falls Ford new in 2013. Sioux Falls Ford has given us excellent service from the day we ordered our Fusion. Love the car. We have had all of our servicing done with Sioux Falls Ford. We have had it in for 2 recalls. One just last week. We had excellent service. The phone call to get our door latches replaced was scheduled by the first person I spoke with for the very next day. The Ford team gave me a ride home and offered to pick me up when my car was finished. The service was completed in the time frame I was given. The gentlemen that I dealt with during my drop off and pickup of my Fusion were very friendly, professional and knowledgeable. I will definitely refer S.F.Ford. Thanks for the support.The Johnsons

Robert Kriese

30 de ene. de 2016

I submitted a survey on the service that was performed on my F2 50 the washer fluid was left empty and a valve stem cover was gone after the service the service dept. contacted me afterwords and we have resolve the issue Sioux Falls Ford done a great job

David Criddle

30 de ene. de 2016

We purchased a 2016 F150. Everyone, from our salesman Gene to all the guys in the service department, made sure that we were extremely satisfied with our pickup. All staff were courteous, answered all our questions and very professional. We highly recommend Sioux Falls Ford.

William Pulford

29 de ene. de 2016

Very helpful and were willing to keep my truck inside. service was done in a timely fashion, staff was great

Marley Grotenhuis

29 de ene. de 2016

WONDERFUL SERVICE AND SERVICE MANAGER. FIXED PROBLEM IN GOOD TIME

Terry Tronson

28 de ene. de 2016

Very prompt service and employees were very help full and polite.

Edward Lanners

26 de ene. de 2016

very good service, quick friendly..................

Lynn Wobig

26 de ene. de 2016

Everything from customer service to no issues with my repair was above and beyond! Always a great experience when I work with ford. Keep up the good work!!

Randall Albers

26 de ene. de 2016

Staff is very friendly and make you feel like they really appreciate your business!

Greer

24 de ene. de 2016

In the middle of an eight hour drive I noticed that something was wrong with my car. I pulled off the highway and went to the first service station and I could not have been luckier that it was this Sioux Falls Ford Lincoln. The employees stayed late to fix my alternator and were so kind, professional, and thorough in making sure my vehicle was safe to take back on the road. I cannot recommend Sioux Falls Ford Lincoln enough. I would give them more stars if I could.

Sandra Bossman

23 de ene. de 2016

I had a filter changed as well and a screwdriver was left on my dash, but I returned it in the morning. It took longer than quoted, but was ok because they changed a filter which was not known at the time I arrived. The staff was courteous and apologized for the delay which was appreciated.

Richard Larsen

22 de ene. de 2016

Pleased as I can be with Matt's and the young lady's help at the quick change desk.

Renee Jones

21 de ene. de 2016

I really appreciate the above and beyond that Sioux Falls Ford took in being able to provide transportation for me to get to and from my work when I had no other options.

Jamie Olson

20 de ene. de 2016

Everytime I have my vehicle serviced here, it's been a fantastic experience. You seem like you care not only about the car but the driver of the car! I have been to so many places to get my car serviced and also have bought many vehicles at Billion. I know that will not be happening again! Ashton also went above and beyond trying to get my key bob (sp) fixed to reprogram my tire pressure, when that didn't work he gave me quotes on prices to fix it, which were way less than Billion! Thank you for always taking the time to help me!

Howard Brown

19 de ene. de 2016

They did a great job, but it's a long wait for the oil change. Also, the lady said that I purchase my new car from SF Ford in April, I told her I purchased it in July.

Paul Miller

19 de ene. de 2016

Excellent work servicing my Fusion thru the Express Lane. Very timely and your waiting area is second to none.

Robert Proefrock

19 de ene. de 2016

Another great service experience from Sioux Falls Ford.

Kevin Geiger

19 de ene. de 2016

Bought a 2015 F150 from Jim Vandroveck. Was a great freindly guy. I appreciated his honesty and was nice to chat w ith.

Larry Friestad

18 de ene. de 2016

Came in for an oil change with our MKX. I was able to get in and out of the shop quickly. Clean windows and tires rotated that I didn't expect. Only bad thing was that I had to suffer through Fox news while I waited.

Christel Schmidt

18 de ene. de 2016

I recently had my vehicle in for 1 day to have a recall fixed on my 2013 Fusion. I had dropped my vehicle off at 7:30 am the time of my appointment and received a shuttle to work. I received a call around 1:30 that my vehicle was completed. I was talking at the end of my phone call to the advisor as he thought we were done with the conversation and he had hung up while I was reminding him for my shuttle pickup by 4:30 that day. The afternoon had went and 4:35 no driver, driver came around 4:55 after I had called and checked (another customer was a hold up). I arrived at the dealership and received my car. After driving away I saw how filthy my car windows were of fingers prints. It was disgusting to realize with the extra 4 hours they had with my car, they couldn't clean it up a little when done working with my car. With having tinted windows to begin with and each window now marked up like a had a car load of kids drawing on my windows, I was a little upset.I'm trying very hard not to think about this car and the issues I've had it for the whole term of my lease. It's my 3rd vehicle from SF Ford and I'm not sure if I will make another purchase here in the few months to come. A lot of changes at this dealership location and not sure if upper management has put customer's first from purchase, service and customer service.

Theresa Dennis

18 de ene. de 2016

My vehicle came in for two manufacturer recalls. The staff was helpful in providing me a rental car for the day

Penny Coster

16 de ene. de 2016

It was fine, I brought my car in I had an appointment at 9 a.m. and finally had to call them at 12:45 to see what they had found out, fortunately I had someone to pick me up so I didn't have to wait but if I would have that seems like a little long

Donald Young

15 de ene. de 2016

We were very happy with our friendly and honest customer service.

Richard Merkley

14 de ene. de 2016

Service was good, got me in and out in the time frame quoted. I appreciate the extra effort in cleaning the windows, however, if you are going to do that make sure it's a decent job, streaks on windshield!

Richard Konechne

14 de ene. de 2016

Dan did a great job of getting our vehicle fixed on a timely basis!!Thank you!

Jenna Jurrens

12 de ene. de 2016

My car and I are always treated well at Sioux Falls Ford. If anything (i.e. filters) need to be replaced, they let me know ahead of time and give me the final say if they should do it that day or not. I wish the wait wouldn't have been quite so long (over 2 hours), but I should've know better since it was a Saturday morning. Overall, however, it was another good experience and you can expect me back for the next oil change.

Harvey Jensen

12 de ene. de 2016

Had my 2015 f-350 serviced, staff was great as usual.

Dale and Nancy Jorgensen

12 de ene. de 2016

The service person was very accommodating this time. He took our word for what was going on with my car. Very good customer serv ice on his part.

Matthew Anderson

12 de ene. de 2016

Somewhat timely, the staff are very knowledgeable and nice to work with. It will be much less chaotic when Ford moves to the new location as space it very tight at this location. I was informed at the new location there will be more bays for service as this is what is needed. Something great to look forward to not only as a customer but as well for the staff.

Gregory Olsen

12 de ene. de 2016

Currently we own three vehicles all purchased from Steve Remond at Sioux Falls Ford. Great service from oil changes tothe service department and Service Manager, Lyle.

Lynne Freese

10 de ene. de 2016

always fast and efficient thank you very much for great service

Blayne Brockmueller

9 de ene. de 2016

I was mostly satisfied with quality of service recieved. The waiting room was congested and the parking lot was too. I feel the dealership has outgrown the facilities and may consider getting my service work done at a less congested business.

Patrick Gilmore

8 de ene. de 2016

The team in Sioux Falls displayed a professional and super competent work ethic. The services that team provides is top knotch.

Rex Keller

8 de ene. de 2016

Had our Explorer serviced, which we bought at Sioux Falls Ford. I had a couple questions for our Service Tech, Lyle M. As usual he took time and answered my questions. Lyle is always very helpful.

Sharon Van De Stroet

8 de ene. de 2016

got me in right away and an employee worked longer hours just to get my vehicle done quicker. not many people do that this day and age.

Carolynne Neumann

8 de ene. de 2016

came in for oil change. But did talk with a couple of people on the very poor gas mileage i get with the 2014 ford escape that I am leasing. Was just on trip to see my sons. Put on close to 1000 miles. Majority of it was interstate driving. Maybe only 100 not on interstate.I got only 24 mpg!!! In town driving is ok. But I have NEVER gotten the 30 mpg that I was told would get on the road. But 24 mpg is ridiculous. They told me to figure out the mpg manually and not rely on the gauge. So will try that. they also said unless a light comes on the dash all is ok.

Michael Gracy

7 de ene. de 2016

The young lady that checked me in, and I'm sorry I can't remember her name, was very nice, pleasant and informative. She would come into the lounge from time to time and give me a report of how things were progressing.

Dianne Nussbaum

7 de ene. de 2016

My husband took my Fusion in for it's first checkup and he said went fine.

James Aisenbrey

7 de ene. de 2016

Excellent and speedy service. Feedback was thorough.

Terry Page

7 de ene. de 2016

I brought a new pickup from them and they gave 3 free oil changes. I used 1 then unfortunately my pickup was totaled in an accident . I bought a new pickup and went in for oil change and was told I could not use other 2 oil changes not transferable. Talked to manager and he let me use 2nd one but was told I could not use last one. If they give you something you should be able to use it.

Jacquelyn McNamara

6 de ene. de 2016

AJ was very helpful in getting my tire repaired, due to a piece of metal that pierced it. He kept me informed, letting me know that they couldn't guarantee the repair, because the metal ran through the tire and was a half inch wide, so I purchased a new tires and he had it put on my rim and ready in accordance with my schedule.Everyone that I spoke with there was very friendly and helpful.

Paula Thompson

6 de ene. de 2016

i really enjoy having may car worked on Josh is so accomodating.

Roger Preheim

5 de ene. de 2016

Always courteous! Service completed in timely manner!

Larry Mcmichael

5 de ene. de 2016

Service was fine. Got me out in a timely matter. This survey is too long.

Ronald Bergman

5 de ene. de 2016

We are very satisfied with the service we get from Sioux Falls Lincoln Ford. Nick Wilson made sure all of our questions were taken care of, and we left with a clean MKS. Nick is very pleasant to deal with. We also enjoy visiting with Steve Remund whenever we are at the dealership. We bought our Ford from Steve, and he always welcomes us back. Nick was busy with another customer when we arrived for our appointment, so one of his buddies offered to assist us until Nick was available.

William Rowzee

5 de ene. de 2016

From making the appointment to picking up my truck, everything went smoothly, problems fixed, and checkout was a breeze. Nice job. I will always bring my vehicle to Sioux Falls Ford for service.

Mike Zediker

5 de ene. de 2016

The service tech told me the recall work would take most of the day. But he called at noon to tell me the work was finished. Good job.

Mary Hermanson

3 de ene. de 2016

Very helpful with the recall repairs... Service was great!

Conner Mellick

3 de ene. de 2016

Service dept was very helpful and courteous, the quotes on the services were ritght on when I went to pay for the services

Dennis Brooks

2 de ene. de 2016

Took my car in for a oil change before taking a road trip. While doing the oil change they found a transmission leak from a seal that had broken. Not only did they catch it, but they were able to get it in and fixed that afternoon so I could hit the road and hopefully make my destination. The gentleman I got was very kind and understanding and as willing to help any way he could.

Kenneth Berg

1 de ene. de 2016

everything was done, and completed when you said it would be done,very good staff awesome job

Ryan Haase

1 de ene. de 2016

I would go there more often if the price was a little lower.

Daniel Kern

31 de dic. de 2015

I was helping my daughter move to Sioux Falls and had engine trouble with my Escape. The service department fixed my car and I was able to leave for my return trip to Denver right before another snow storm was coming through the state. The attention was much appreciated.

Showthemlove

31 de dic. de 2015

Connor Cole did a great job getting the car that we were interested in ready to try. The detail department must be really on point because when we drove away the car was very clean. I also liked the low price and the good price we have on our trade in. It was fair to all parties involved, I think.The buying process went well. We went in with a dealer check from our bank but Ford beat their rate by nearly a percent.We did have a bit of mechanical trouble initially. We bought a VW CC which evidently needs a name brand part. Our car did not work with a generic brand. It took 2 trips back to Sioux Falls, which is an hour from home, to figure this out and get it corrected. But it is now fixed with the VW drain plug. It works fine. I hope that they can modernize their building site somehow.

Abbie Coffey

31 de dic. de 2015

Our service rep was excellent to work with. He was helpful with scheduling and getting all of the services completed in a satisfactory amount of time. Our vehicle was actually ready well before the quoted time. We were offered a valet service both from and to the shop. This was a great experience overall.

Pam Titus

30 de dic. de 2015

I used the information they suggested on the car and put it to good use.Thank You

Zachary Deutsch

30 de dic. de 2015

The service was great, someone came out to my truck almost as soon as I pulled up. The service was done in a decent amount of time, however, when I came to pick my truck up after an oil change I stood at the service center desk for 15-20 min before someone actually talked to me and asked how they could help me. That was the only downfall of the experience. I know that having customers go to the service desk rather than to the office window is a new change and could be something that still needs to be worked on to get out all the kinks and to help figure out the best work flow.

Lee Herrboldt

28 de dic. de 2015

make sure plug is tight Last time you changed my oil plug was loose and oil drained out onto drive way

Lynnal Meisenheimer

26 de dic. de 2015

Had to have computer reprogrammed with a update. Work was done well within the scheduled time frame. Thanks for a job well done.

Amy Mueller

26 de dic. de 2015

Great service making this part required makes me not want to fill out your survey

Rebecca Spaans

26 de dic. de 2015

I always love working with Sioux Falls Ford, especially the finance team.

David Thomas

23 de dic. de 2015

Had just put new tires (4 of them) on the car in Garretson, SD. Drove the approx 30 miles to get the oil changed in the car. When checking out, I was told the front tires were wearing faster than the rear tires and was asked if I wanted the tires rotated. I toldthe young lady the tires were new and a mistake was obviously made when tread depth was checked there. It was like the information did not register with her, and she asked meagain if I would like to get the tires rotated. Apparently, you are becoming Jiffy-Lube'ish when you attempt to sell extra goods or services that are not needed. You used to have a good thing going, please don't blow it.

Kim Willers

22 de dic. de 2015

As always Nik Green took care of all our needs. Everything completed in a timely manner

Kerry

21 de dic. de 2015

Purchase my Ford Escape 5 years ago, service has been excellent. Staff is great to work with, couldn't be more pleased.

Galynn Huber

18 de dic. de 2015

2016 MKX -- GREAT SERVICE, GREAT STAFF, GREAT VEHICLE. I APPRECIATE SIOUX FALLS FORD LINCOLN CUSTOMER SERVICE. THE SALES PERSONNEL TAKE THE TIME TO TALK TO CUSTOMERS EVEN WHEN THEY ARE THERE FOR PREVENTIVE MAINTENANCE.

Thomas Vanroekel

17 de dic. de 2015

In & out in a very timely manner. Very Nice People!

Sharon Schneider

17 de dic. de 2015

I relocated from Florida and was in Sioux Falls for only a day and needed snow tires for my Escape. I called the dealership on 41st Avenue and spoke with AJ - he was courteous and more than helpful with getting me the correct tires for my SUV. Despite not having a scheduled appointment, AJ still managed to get me in and out with new tires within a couple of hours - something that NEVER would have happened in Florida. I would not hesitate to bring my SUV back in the future for all scheduled maintenance or for whatever problems may arise.

Judy Nieman

16 de dic. de 2015

I have a 2015 Ford Fusion that needed a recall. Someone from the ford dealership in Sioux Falls called to schedule an appointment. Josh was very helpful, offered a ride home And back. Work was finished on time and they were able to do an oil change also.

Constance Larsen

16 de dic. de 2015

I purchased a 2015 Lincoln MKZ. The service was great and the staff was cordial and helpful.

Kevin Kuiper

16 de dic. de 2015

Service guy took good personal care of my problem. Came to find me twice in the waiting area to ask questions about the service they were doing.

Kateryna Vorobyeva

16 de dic. de 2015

Our dealer was the nicest and one of the most patient and understanding people I have ever met. He also made the experience fun.

Joel Bedow

15 de dic. de 2015

Thank you for your help. My family and I were traveling and happened to pull into your lot. Alternator went out as we were ready to leave. Your service department had my application in stock and were able to keep us rolling. Thanks again.

Andrew S

15 de dic. de 2015

2013 F150, I was scheduled to drop my truck off for a tire fix and an intermittent growling from the front end. When I arrived I talked to the service adviser and he told me that he would get the mechanic that would be working on it to go with a test drive with me to replicate the noise issue. Well as it always goes it would make the exact noise but I told Dan the mechanic when it would make the noise and how i was driving. 2 hrs later I was not expecting them to find the issue but to my surprise Dan was able to get it to make the noise and find the issue. They replace my hub actuators under warranty and sent me on my way!

Greg Wilson

9 de nov. de 2015

fixed my Lincoln with no problems, and used my warrantee to do it

Kelley Lang

7 de nov. de 2015

I hade a good experience the staff was very friendly and professional

Jim Christopherson

3 de nov. de 2015

Everything was just fine- the service great and the staff was helpful.

Terry Sundvold

1 de nov. de 2015

Good experience, helpful and answered all my questions

Sam Draper

29 de oct. de 2015

Oil change was good.Your body shop leaves a lot to be desired. Will never consider using them again.Not a way to treat a family that has purchased 10 new and one used vehicles from Sioux Falls Ford.

Anne Welte

28 de oct. de 2015

We are not from the Sioux Falls area, however our vehicle broke down while several hours away from home on our way to vacation. We had our vehicle towed to your shop in the middle of the night, grabbed a rental car and kept going. We received a call first thing in the morning following up with us on the mechanical issue. The immediate communication was very reassuring! The team there had our vehicle ready to be picked up on our way back home. Many thanks for the assistance and reassurance! The greatest feeling was knowing that you guys tackled the truck right away, and furthermore picking up the phone and connecting with us first thing. Thanks for everything!!

Carol Gaikowski

27 de oct. de 2015

Fast, courteous service. Met a new young lady who was very pleasant. Enjoyed visiting with her.

Tim Fitz

27 de oct. de 2015

from the first call to the last moment you were very professional, kind and helpful. Andrew went out of his way to help me and you are lucky to have him!!! it went so well I might have to find something else wrong with my truck just to came back :)

Wyn L Johnson

27 de oct. de 2015

In for re-call service, They said it would take a couple hours, it only took about an hour.

Jon Niemeyer

26 de oct. de 2015

The service dept. is very friendly and professional

R Clifft

23 de oct. de 2015

I am pleased with the service I got on my vehicle ( it is a new car with only 3000 miles. ) I also like that it was vacuumed. The sign above the door should change because I don't think it is a quick lube anymore. It took at least an hour and maybe a little longer for an oil change. Service and personnel are good time is a little longer then I like

Dale Stoll

23 de oct. de 2015

service was wonderful, work was done as promised, it was a pleasure dealing with Nick Green.

new Focus owner

23 de oct. de 2015

The employees all treated me with respect. As a 60 year old single woman who grew up in an all-female household I was pleased to not be patronized. They also were very outgoing and they were quick to answer my questions and discuss the difference cars, etc.

Tammy Bies

23 de oct. de 2015

Very easy process. Work done under estimated time needed.

Kim Krumm

22 de oct. de 2015

I have had nothing but the best service!!! We live 300 miles away and will be doing our business with you... A++ service!!!

Kyle Wildfeuer

22 de oct. de 2015

great experience. survey to long- next time won't do?

Marianna Madeo

22 de oct. de 2015

Stuff was kind and ready to check out my vehicle .... Needed an oil change

Vicky Halverson

21 de oct. de 2015

Was treated very nice had extra care from Shane Vanderloo.

Smith

21 de oct. de 2015

I was delivered to work (via shuttled) within 15 minutes from when I entered the dealership.

Andrea Castle

21 de oct. de 2015

Very convenient service and delivery of my car. Great price and great quality!

Andrew Sygulla

19 de oct. de 2015

2013 F150, seat belt wasn't retracting properly. They had it fixed before I finished my coffee and a cookie!!

Betty Ordal

18 de oct. de 2015

I have a 2011 Taurus that I purchased new at SF Ford and I have the oil changed when due. The most recent visit was very good. In fact, a young man went out of his way to be helpful. He worked hard to get the front signals hooked up that the firm that fixed hail damage to the exterior failed to hook up the wires which was difficult to do but he worked at it and got it done.

GHuber

17 de oct. de 2015

This is my 5th Lincoln that we bought at Sioux Falls Ford Lincoln. Always a great experience; always great service

Barbara Brock

17 de oct. de 2015

Unlike other service depts.,I enjoy my visit to the Ford Service in Sioux Falls. Your people are Always helpful and friendly and do their best to make my visit pleasant and short. I also enjoy your waiting area with its complimentary drinks and snacks (especially the popcorn and mango slushy machine, Yum). I travel often between Missouri and North Dakota, but if my F150 needs service, I plan my stopover to be in Sioux Falls, SD. - because of your quick service. Thank You.

Dan Brenner

16 de oct. de 2015

I have a Lincoln MKX and have always driven Fords or Lincolns because of the service.This morning I went in for Express Lube and the gentleman explained that 3 of the 5 people that work the bays called in sic. He wanted me to know that the wait time could belonger than expected. He explained several options from making a new appointment to providing a ride. I chose to wait and the car was still done very timely. PSThe cinnamon rolls were still HotDan

JHofer

15 de oct. de 2015

The recall was completed, not sure that I should notice any difference. The only negative comment is that I was told the normal vehicle checks would be done and mentioned was interested how the breaks were doing, and taking a look would be great. I pick my car which has it on the bill but no report or anything with it. When asked was told that everything looked ok. When asked about the brakes was told that since they didn't have to lift it they didn't do all the checks nor the one I had requested specifically. Overall I am sure everything on my escape is fine but disappointed that items are wrote off on paperwork as completed when they aren't much less a possible sale.

John Heylens

15 de oct. de 2015

Rob was very helpful. We had a wheel bearing assembly replaced at our local repair shop here in Volga as we weren't comfortable driving the 2013 Tauris to Sioux Falls. He explained what he needed for the warranty to cover the repair. Rob and SF Ford made sure we got the cost covered. We had the check in a few days. Thanks for the great service!

Judith Meierhenry

14 de oct. de 2015

Staff called to schedule recall repair. Courteous helpful and efficient.

Josh Oliver

14 de oct. de 2015

Great service! Got me right in for my oil change and maintenance service on my new Ford!

Lyndsey Kastein

14 de oct. de 2015

The fact that you offered me rides to and from work/home made car repair much easier to manage. Thanks!

John Harris

13 de oct. de 2015

The staff was very courteous. They found and repaired the problem with my Ford Focus. Called me when it was done to let me know what the problem was and sent a car to pick me up to get it. I was extremely pleased with all of the staff members

Kenneth Joseph

13 de oct. de 2015

Originally Took unit in for Transmission sensor issue (I had already checked the ODB code). They called my and told me I had a leak in the exhaust pipe that was part of the turbo system. Had them fix that and they then fixed my transmission sensor.Was concerned they were going to ignore my original issue, but in discussions with them they addressed all my concerns.Am happy with the outcome.

Craig Bleeker

13 de oct. de 2015

I have very good service both with buying my explorer and with the first service since buying it!

Jodi Tieman

13 de oct. de 2015

I used the express lube to get an oil change and tire rotation. The staff was very friendly and did just as I asked.

Russell B

13 de oct. de 2015

Staff were helpful. I ended up having to get tires unexpectedly which was upsetting, but not Ford's fault.

Terry Bobbie

12 de oct. de 2015

Oil and Filter change. Tire rotation at no cost since I purchased the tires thru the dealership. Staff was informative and helpful. Excellent service.

Alice Lance

12 de oct. de 2015

Long wait but I was told that when I went in. Their wait time estimate was right on!

Mark Poppe

12 de oct. de 2015

A time saver to drop off the car and it gets done while am busy getting other things done in the area.

Michael Gracy

10 de oct. de 2015

The service is always good. The staff are friendly and helpful. Great place to do business

Eric Mueller

10 de oct. de 2015

Everything was quick, got my truck in quick and resolved the warranty issue.

Randall Helwig and Vicki

10 de oct. de 2015

Kyle W. was very helpful, professional, and patient with getting the exact parts ordered for our MKX 2008 lift gate and scheduling for installation.

Susan Olson

9 de oct. de 2015

I have a certified pre-owned vehicle and the service was great, including a car to drive for the day.

Kaylin Helsper

9 de oct. de 2015

Derrick was amazing to work with. He was efficient and made sure I was taken care of. I absolutely love how NICE everyone at Ford was!!

Marc Jenson

9 de oct. de 2015

Came in for an oil change on Tuesday night and we got right in. Not much of a wait...good experience.

Virginia Harrington

9 de oct. de 2015

I have a 2014 Escape Titanium. The air conditioning was not functioning and the GPS was not providing correct directions. The AC was fixed. The dealership reloaded the GPS software, however, it still seems to have problems. I do not believe this is a problem with the dealership service but is a defect in the GPS system itself. This is the second Ford I have had (2014 Escape Titanium and 2011 Ford Edge) both of which had problems with the Ford sync and the GPS. In both vehicles I have had to rely on my very old stand alone Garmin GPS rather than the Ford installed GPS system.

Leroy Thompson

9 de oct. de 2015

I was having problems that my battery was dead most mornings. They check it once but it checked fine then they waited and checked it again and found the battery had a bad cell. They did the recalls for the car and I was ready to go.

Christel Schmidt

9 de oct. de 2015

Kyle Waller goes out of his way to make sure the customer is satisfied and goes the extra mile to explain and listen to customers needs and worries. Makes my life easier and knowing things are handled with my carproficient and on a timely manor.Thanks!CS

Ralph Stiles

7 de oct. de 2015

Took care of recall very well. Clean environment. Friendly staff.

Leroy Tarbox

7 de oct. de 2015

We showed up at 4:30 and the car was only hitting on one cylinder and they said they'd try to work it in the next day.....however; they had it fixed yet that evening. Great job. Aaron is a great scheduler!!!!!

Paula Thompson

6 de oct. de 2015

i really enjoy haveing my car worked on. everyone is very nice.

Linda B

5 de oct. de 2015

I appreciate the fact that I need not play games when purchasing a car at Sioux Falls Ford. The process is straight forward. The salesperson was friendly and knowledgeable.. He showed me how to use all the accessories on my new vehicle and answered all my questions.

Terry Toal

5 de oct. de 2015

Great very helpful and very quick done earlier than was schudled

Robert Schelling

5 de oct. de 2015

We were in for regular service of our Lincoln MKX. We were helped immediately when we drove up and did not take long to complete work. All staff were very helpful and friendly. Enjoyed the customer lounge while waiting.

keith baumgard

5 de oct. de 2015

was great the people there wanted to make sure that my experience was great. Conner Cole was an awesome salesman if u need a car tell him keith sent you

Kevin Cotter

4 de oct. de 2015

I took my new truck in for a oil change the staff was helpful and friendly. Thanks

John Broadbrooks

4 de oct. de 2015

great wonderful outstanding beautiful nice personable

Dawn Renner

2 de oct. de 2015

I have a 2013 Ford Escape that has been a lemon. The vehicle has been in so many times the shuttle staff know where I work. Every time I have been in everyone has been very helpful.

Marjory Hey

1 de oct. de 2015

I will return for any new problems and routine care.

Happy F-150 Owner

1 de oct. de 2015

Sioux Falls Ford Lincoln is the place to go to shop for a new vehicle. I was very impressed by their professionalism...top notch. I've been going to Sioux Falls Ford for years and they always do a great job in sales, service and body shop.

Justin Fritz

30 de sep. de 2015

Was looking for a new truck and found it fast. Great service! Thanks!

VS

28 de sep. de 2015

Great! Got us just what we wanted . Would recommend to others

Seahawks Fan 605

26 de sep. de 2015

Rich was excellent with product knowledge and expertise to put us in a car we wanted. Did not oversell or pressure us into anything. Great price landed us right where we wanted to be. Will not go anywhere else!

Leanne Pulling

26 de sep. de 2015

2014 Ford Fusion was taken in for a safety recall. I was given a ride home after dropping off my vehicle. I only had to wait 5 minutes. Then after receiving a phone call about 3.5 hours later my vehicle repair was finished. They even squeezed my vehicle in for an oil change upon request. Someone from Ford came and picked me up to get my vehicle.

Margie Polak

26 de sep. de 2015

This time I stopped in without an appointment for an oil change. It took a little over 1 1/2 hours for the oil change and tire rotation. It does not seem to matter if I schedule an appointment or not. I have never gotten out of there is less than an hour. I have the loyalty membership, so don't want to go anywhere else to pay for an oil change, but most likely will not purchase another Ford. My time is worth something and get tired of waiting for long periods of time for oil changes/tire rotation. The work done was fine, but very slow especially when the sign says Quick Lane. Not so much. Staff were fine also. Just very slow with or without an appointment. I tried to go the Friday morning before and there was a 2 1/2 hour wait. I drive a 2012 Ford Escape. I hate that there was not an option for better seats in this vehicle without going to leather and moon roof. Seats are hard and have no back support. I am not sure I will continue with another Ford in the future.

Tom K

24 de sep. de 2015

I came in for an oil change and everyone was polite and courteous. The servise was great.

Susan Schavee

24 de sep. de 2015

Service was good even though shop was swamped with Quick service line

Shelley Donovan

23 de sep. de 2015

We purchased a 2016 Ford Pick-up. The uniqueness of the engine was explained very well as was the weight that can be pulled with the smaller engine. The sales person was thorough and spent a lot of time with us.We obtained financing which could have been tricky since I just started a new job after being at my former job for 26 years. The finance officer did a good job, too.

Curt Clausen

23 de sep. de 2015

Knew what we wanted when went into buy our new vehicle. They had what we wanted and had great knowledgable staff to handle the process quickly!!!

Karen Rekstad

23 de sep. de 2015

Best in town....this is a 2000 Dodge Caravan that has seen its days...and we were still treated like royalty! For this visit, we came to have the belts checked. They performed full inspection, plus lubricated the belts, added brake fluid and rotated the tires (our new tires were purchased there last Spring) and out the door for less than $20.00! We love Sioux Falls Ford and the great Service Team!!

Paula Semmler

22 de sep. de 2015

I came in for an oil change and the line was out to the street. I asked to make an appointment and the tech told me he could have someone take me home. The driver was very nice. When my car was done they called me and I went and got my car. The whole experience was very enjoyable.

SH

22 de sep. de 2015

Always a courteous staff. Was in and out quickly. Appreciated them taking time to point out that new tires could be in the near future so I could start setting money aside.

Craig Scholten

22 de sep. de 2015

I brought my truck in for an oil change and tire rotation but because the line was so long I told the representative to just change the oil. Your representative told me that because of the wait he took the liberty of taking my vehicle from the lube line to the maintenance area and put it on a lift so it could get done quicker. He took the time to show me the wear on all my tires and got the entire service done 45 minutes quicker than I thought it would take. Unfortunately, I don't remember the name of the service tech. Everyone was very helpful - great job! Also, I spoke to a finance person regarding how to change my lease to a purchase. He told me we could complete the entire process in about 45 minutes. Wow!

Sally Solum

21 de sep. de 2015

I found that having FOX news on in the waiting room very offensive. This is not the first time either. If this continues, I will never purchase another car at Sioux Falls Ford.

Michael Buchmann

20 de sep. de 2015

As busy as it was, I was treated as if I was next in line. The lady reassured me my traverse would be done by the time I was off work. She kept her word. The driver was so prompt about picking me up from work too. Even though the price of the oil change w/ tire rotation wasn't what quotes, she made it right for me. Great service!!!

Charlene Howard

20 de sep. de 2015

The service representative that I communicated with was very helpful and polite. I enjoyed being able to have something to drink and eat while I waited. I was kept informed as to how the service on my vehicle was going and future needed repairs were explained fully.

Kenneth Albers

19 de sep. de 2015

I had my car serviced. Employees were respectful,courteous and helpful. I am happy with the service.

Travis Olsem

17 de sep. de 2015

Lyle was very helpful trying to understand the issue we were having with the car and trying figure out the issue before running unnecessary tests. They solved the issue in a very short amount of time and made sure it was covered under the warranty without me asking. On top of the offering the shuttle service to come get me was extremely helpful. Thank you.

Wally Amundson

16 de sep. de 2015

Extremely good, fast, accurate, and friendly service from Kirynn Hogan and Ashten Larsen.

Darlene Cramer

16 de sep. de 2015

Very helpful and was please with the work. Work complete quickly.

Tim Ingalls

15 de sep. de 2015

Had a recall accomplished on my new Ford Escape for instrument panel reprograming.

Joyce

15 de sep. de 2015

I moved to Sioux Falls the day before; woke to a dead car battery -- AAA jump started me and off to Ford for a replacement -- You worked my Fusion into the schedule and I am motoring happily again -- Great service and recommendation from Dan Hanisch and wonderful treats in the waiting room made for a distracted wait -- Thank You!!

Sandra Horvath

13 de sep. de 2015

Sioux Falls Ford is the best dealer for service & sales!

Sarah Gould

13 de sep. de 2015

Everyone was friendly and knowledgeable, if I had a question it was answered.

Jamie Schmiedt

12 de sep. de 2015

Landon was very helpful. He and the rest of the staff made the process very easy. He located the truck I wanted and had it delivered to Sioux Falls. I appreciate everything SF Ford has done for me and will certainly recommend them to friends and family in the future. Thanks!

Benjamin Mercer

8 de sep. de 2015

Even though it was really busy the wait was pretty minor and the staff was very helpful.

Michael Baker

8 de sep. de 2015

I brought my 2013 Fusion in for Fast Lane oil change and check-up. It was finished in about one hourand everything was to my satisfaction. Personnel were efficient and courteous.

Eric Mueller

8 de sep. de 2015

Everything was good, the truck was done quickly and service didn't take long. Thanks.

Marley Grotenhuis

8 de sep. de 2015

AS ALWAYS, EXCELLECT SERVICE, COURTEOUS SERVICE TECHNICIANS AND HELP.

Valerie Hearns

6 de sep. de 2015

The quick lane wait was the longest I have encountered but they got me out in time for my next appointment. All is good.

Bruce Olson

6 de sep. de 2015

The people at Sioux Falls Ford try very hard to please you so keep up the good work guys

Norma Gross

5 de sep. de 2015

Stopped in about 11:00 AM and was told I would have about a two hour wait. Came back later in the day and my car was promptly serviced (oil change)and was on my way in about 45 minutes. Very helpful and courteous employees. I'll always be back!

Gregory Miller

5 de sep. de 2015

the service was very good and the price was very good

Steven Kane

5 de sep. de 2015

very helpful and friendly. waiting room area is very nice

Greg Nordstrom

4 de sep. de 2015

Staff very curtious and helpful, They were fast and efficient in doing what needed to be done.Was informed of what I needed or wanted done.

Patti Hanson

4 de sep. de 2015

Great staff, excellent customer service, good snacks too!

Kyle Brunick

4 de sep. de 2015

Kyle and the Service Techs did s great job. I brought it in Thursday morning without an appointment. Kyle said that they would see what they can do for me. He called me later that afternoon and said that they would be able to get it in and I was able to pick it up the same day. Great service from the whole team.

John Harris

4 de sep. de 2015

The woman that helped me in the quick service lane was very friendly and helpful. seem he was there to explain what they were doing and how long it was expected to take. She seemed to be concerned about the amount of time and whether it would be a problem for me.

Constance Larsen

4 de sep. de 2015

I was disappointed to receive a recall on a vehicle I had just purchased.

Austin Schmidt

4 de sep. de 2015

Slow service as usual in the "quick lane." Did not even check into the issue I had with a license plate bulb and told me to "make an appointment", but could not tell me what was wrong with the wiring, socket, etc.

Danny Ellis

4 de sep. de 2015

i told them that I wanted my tires rotated they question me about that after they did the service work which in turn took more time

Kelly Blaschke

3 de sep. de 2015

Everything was great. Thank you for the awesome service.

Paul B

3 de sep. de 2015

We just bought a new Ford Fusion from Sioux Falls Ford. Our sales rep was not pushy and the whole process was very smooth! He listened to our wants and needs and found the right vehicle and price to satisfy us. We never felt pressured and I loved the fact that we did not have to haggle back and forth to find a deal!

Claudette Sutera

3 de sep. de 2015

Aaron Sutera was very helpful and professional! Was very happy car was done in one day

Terry Hoxsie Priscilla

3 de sep. de 2015

First of all I wish to inform you that Terry Hoxsie passed away in June. I am satisfied with the service on my edge.

Robert Martenson

2 de sep. de 2015

Everyone was very helpful and friendly. The facility was very clean and comfortable.

Paul Longley

1 de sep. de 2015

Good, quick service. Great helpful staff. Short wait.

Dustin Hoffman

1 de sep. de 2015

Kyle did a good job explaining the repairs and got truck fixed right awat

Steve Roussos

31 de ago. de 2015

I was treated politely and courteously. My wait was longer than I expected, but they did what they promised to do.

Gloria Hamilton

31 de ago. de 2015

I had 4 tires replaced with 70,000 mile tires, road hazard, lifetime free rotation, alignment, and multi point inspection when Ford had their tire sale. Staff was awesome and I will do the same next time my car need tires!

Greg Hall

31 de ago. de 2015

Your waiting area is great. I appreciate having a cubicle to work in. Thank you

Katherine Deroos

30 de ago. de 2015

Quick and efficient as always. The staff are super friendly and helpful.

Raymond Jones

30 de ago. de 2015

Courteous and pleasant service. Work was performed in a timely matter

Richard Dolly

29 de ago. de 2015

You charge a little too much for an oil change, in my opinion. More expensive than I was paying in Illinois ($19.95) or Florida ($25.99).

Dee Korthals

28 de ago. de 2015

In the past, a service tech explained any areas on the safety check that were in need of attention--or just told me that everything looked fine. This time, I just got a phone message that the car was ready to pick up. I always appreciated the "personal touch". Your waiting area is very accommodating.

Renae Christenson

26 de ago. de 2015

Had oil change, tires rotated and new air filter. Such nice people. Thank you

Dean Toman

26 de ago. de 2015

Your Service was very good and staff was every helpful let us use a vehicle while you work on my vehicle I would recommend Sioux Falls Ford to everyone.

Cindy Maendel

25 de ago. de 2015

I brought my 2011 Ford Fusion in for service. From making the appointment to getting a shuttle ride to coming back to pick up my car ~ all the staff I encountered, was very friendly and helpful. This was a very comfortable experience. My recall on the car was completed as well as a concern about the transmission was checked and recalibrated. Very nice experience. Thank you :-)

Leroy Osborn

25 de ago. de 2015

It was easy and fast. The gentleman was very courteous and understanding.

Larry Olsen

25 de ago. de 2015

Always quick reliable. always impressed with service from josh oliver

Gerald Lipovsky

25 de ago. de 2015

smooth & simple buying experience. explanation of the features was excellent.

John Harkness

25 de ago. de 2015

This is the 2nd vehicle we have purchased at Sioux Falls Ford. Smooth experience from the time we walked in, very fast, easy to understand. Would highly recommend.

James Peacock

24 de ago. de 2015

Sioux Falls Ford has excellent staff of well trained, caring, and competent people. They always exceed my needs and expectations!!

Heidi Henle

24 de ago. de 2015

Easy drop off and location, good snacks - quick service, friendly, and clean facilities

Myron Berry

24 de ago. de 2015

had screw removed from tire and rotation w/ oil change. got home and was missing stem cover from tire you fixed.

Susan Jensen

24 de ago. de 2015

Went in to discuss the process of turning over my lease that had 5 months left as wanted to upgrade from my Fusion to something a little higher off the ground and all wheel drive. Left driving an Edge that I really love so far. Ride is super. Michael was really great to work with and can see why he had the salesman of the month trophy on his desk. Leasing again but really may just consider buying out when done. Maybe should have gone over that option as well as I see the ads now for 0% interest for buying but never discussed that approach.

Claudia Young

23 de ago. de 2015

Staff was so helpful my car runs so much better know Thank You

Ariel Pastian

23 de ago. de 2015

fast and efficient - great customer service. enjoyable experience.

Nancy Snyder

22 de ago. de 2015

I bought my new car here and love it. I also have it serviced there . Great people. I will only buy a car from Sioux Falls ford. Thank you everyonr

Coleen Frye

21 de ago. de 2015

Clean, efficient , personal service. Service is completed promptly.

Elaine Berg

21 de ago. de 2015

I went only to the service dept because I needed to have the Safety Recall checked. Everything was fine.

Dean Madison

21 de ago. de 2015

courteous and professionallounge was nice and clean

David Harms

21 de ago. de 2015

They did a good job. It took 1 1/2 hours to do a rotation and oil change. A little longer than I would like. Overall it was good.

Richard Fueston

21 de ago. de 2015

I purchased a 2014 Ford focus. I cannot say enough about the exceptional service I received not only on the day I bought my car, but the help they gave me prior to my purchase. When I have gone in for oil change and service updates, I receive the same exceptional service. I will be a repeat customer. Thank you!!!

Carol Gaikowski

20 de ago. de 2015

Oil change and filter. Simple, fast and easy. Always satisfied.

Matt

20 de ago. de 2015

Very quick, efficient and honest. Nice waiting room, nice people to work with

Raymond Engh

19 de ago. de 2015

A signal indicated a low tire. Service quickly discovered a leak and repaired it. I had good coffee and a short wait; I was quickly on my way.

Bruce Rekstad

19 de ago. de 2015

I had an oil change and all went well with great service and hospitality

Jennifer Oehler

17 de ago. de 2015

My lease was up on my Ford Edge in only a few days and Barry Mennenga got me into a new vehicle very quickly and the process went very smoothly. He went above and beyond to get me the vehicle I wanted and drove to another dealer so I could get the color I wanted and was done all within a day. Great experience!

Melissa Phillips

17 de ago. de 2015

The staff was very helpful. One very positive point was that they recommended that I get my tires rotated. Since I had purchased my tires at Ford, there was no charge for that. I had no idea that was a benefit, so was very thankful they pointed out that benefit!

Harvey Hughart

17 de ago. de 2015

Service team was very professional at checking my auto in. Completed all warranty work I requested. Experience was very good with no problems.

Larry Fickel

16 de ago. de 2015

Tire purchase was great deal . Unable to complete alignment . Tech said vehicle needed new bushings before allignment. Went elseware for second opinion. Second opinion was not the same.

Glen Dieters

15 de ago. de 2015

Always happy!! The employees at Sioux Falls ford always go out of their way to make me feel like I am more than just another sale

G Zehendner

14 de ago. de 2015

I have bought several vehicles from Gene Pike over the years. I feel he real knows the Ford product line. I also have my vehicles services by Sioux Falls Ford. There has not been a staff member in any of the areas that didn't provide the service I expected.

Karen Kittelson

14 de ago. de 2015

Staff are always great,service fix my issues, Im happy!

Wesley Harris

13 de ago. de 2015

I am very satisfied with the quick service and friendliness.

Mark Poppe

11 de ago. de 2015

Service was completed in the time they said. Curtious and friendly.Job was done right.

Vince Mccormick

11 de ago. de 2015

Nick Green and his staff are the best! I have always been impressed by the great customer service that Nick has provided.

William Rowzee

11 de ago. de 2015

While having my truck serviced in the quick oil lane, they accidentally disconnected the fuse wire under the hood for my airbags. When I brought it back to the service dept for airbags not working, they discovered the wire and reconnected it. It cost me a half hour of service time but everything works fine now. Accidents happen and I am just glad it was something so simple to fix.

Karen Jensen

11 de ago. de 2015

I bought my 2015 Ford Taurus a year ago. The staff was friendly and helpful. Answered my questions, calmed my fears. Although my late big brother couldn't be there to help me with my new car purchase like he did for my 2005, it went well. Perhaps he was there in spirit through the staff I worked with then.

Patricia Mcelhaney

11 de ago. de 2015

2013 Escape needed reattachment of door panel and reprogramming for key tag. Panel was fixed on second visist. Because I had SF Ford install a remote start system when I purchased the car from them, I was told that complicated the reprogramming of the car key tag. After advice from your service manager, I visited 2 different electronic car shops off-site. They both told me I had to have Ford shop program the car tags first before they could reprogram the remote start tags. Back to Ford shop, they then took care of the rest. This all took 8:45 to 12:30 and 2 stops and back to Ford. Needless to say, your staff need education about the key tags.

Marjorie Hokenstad

10 de ago. de 2015

It was just an oil change. Didn't take long and everybody was very courteous.

Greg Noteboom

10 de ago. de 2015

I went right away in the morning and was able to get in and be on my way quickly!

Joel Weese

10 de ago. de 2015

Shocked is a word that comes to mind about the service I got. But in the best possible way. I pulled in late in the afternoon and saw what appeared to be a mess. Lots of vehicles waiting and employees running in every direction. It turned out to be very organized and efficient. I apologized to the kids trying to clean our messy pickup for not having "pre-cleaned" it. I didn't know dealers still did that. The price was reasonable, the service was fast considering the number of customers there, and the service advisor was courteous and informative. Heck, the coffee was even good. I'm still amazed. Thanks SF Ford.Joel Weese

Kevin Fahy

8 de ago. de 2015

As always, everyone was friendly and very professional. I was also in and out in such a short time, I barely had time to finish my cinnamon roll.

Chris S

8 de ago. de 2015

I came in for an oil change and left with a new truck. In all seriousness, I've been working with Mike Hughes for a few months to find the right truck at the right time. I made that poor guy work for almost 5 hours before we found the right truck and deal to make it happen. In the end, I bought because he listened to what I wanted and he found it. He structured the deal the way I wanted it too. That's how it's supposed to work. Mike is the best!

Tim H

8 de ago. de 2015

LOVE SF Ford! We have purchased 4 vehicles from this dealership. Excellent customer service. Feels like coming home.

Tom Fullerton

7 de ago. de 2015

Very quick and convenient service. No appointment needed. Nice facilities with popcorn and pop

Gregory Olsen

7 de ago. de 2015

I am very grateful to Lyle for his assistance in removing road tar from my Expedition. I was in and out in no time at all. And the tar was cleaned up perfectly by the Detail crew.Greg Olsen

Emily Ries

7 de ago. de 2015

I really had no intention of buying a car but thought we would check Sioux Falls Ford out. I left with a new car!

Howard Brown

4 de ago. de 2015

Bought the car that we liked. Paid a reasonable price for the car. Employees were friendly. Place was clean. And I like the refreshments and cookies.

Howard Greer

3 de ago. de 2015

Lyle Marnach is a pleasure to work with! Very professional and competent.

Jed Huisman

3 de ago. de 2015

The dealership has been a huge help for myself. Even replace the Rack and Pinion in my vehicle along with tires.

James Criger

1 de ago. de 2015

I have been in for 3 different reasons . One was oil change on 2015 Fusion. Beginning to end just an awesome experience.Was in the other day to get a estimate from the body shop. About 6 employees sitting by desks, no other customers present. They would not get up to give me an estimate. Told me I had to make an appointment. Glad to hear business is doing well. And they did not need mine. I made an appointment for 1:30 P.M for the same day. I was in the state of Awe! Went and got estimates from 4 other places in the mean time. All greeted me as a VIP. And gave me a estimate on the shop and all told me the procedure they were doing. Kept my appointment at Ford their estimate was over twice the amount of my highest estimates. All from Reputable businesses that have been top compitetors in Sioux Falls for a Decades. I chose another body shop that wanted my business.Another visit was with my 2014 Escape. Just drove in to the service door and wanted to make an appointment to find an annoying rattle. The service writer located it immediately after I told him the area it was coming from. He repaired it immediately. Now that was a WOW factor! Which I am known to get from Ford. Is the Body shop part of Ford or a separate business operating out of Ford???? I would not have to give an opinion on the body shop either way and won't to anyone they will notice it by themselves. If they stop. Again glad business is doing awesome body shop where you don't need to offer customer service.

Kim Willers

30 de jul. de 2015

Nick always help me ger my service in a timely manner...I come from out of town and need efficient service....he gets it done!

Jeffrey Walls

30 de jul. de 2015

really seemed to researched the issues this time around on my car. Andrew (service advisor) was great and polite and seemed to care about the issues I have been having and really listened to my opinions and what I described to him. Thank you!!

David Pirrung

30 de jul. de 2015

Was a very pleasant experience having my 15 Explorer serviced at the dealership.

Dennis Brooks

30 de jul. de 2015

Went in with a flat tire and everyone I met was friendly and willing to help out. Got me in and out within an hour witch was really nice. Loved the report at the end that told me what caused the flat and what they did to fix it.

Julian Pierre

29 de jul. de 2015

Very helpful great service. everyone there did there best to take care of me.

Craig Snelling

29 de jul. de 2015

As usual, my experience with the Sioux Falls Ford Service Center was excellent. The staff is always knowledgeable and courteous. They take the time to clearly explain everything and go the extra mile to ensure my satisfaction.

Patrick Ellison

28 de jul. de 2015

Brittany gave me options, and helped me over the internet long before I stepped into the showroom. They were all very professional.Love my new truck.

Bruce Blumer

28 de jul. de 2015

2013 Ford EdgeStaff very helpful and friendly. Service and repairs were made in a timely manner. Very pleasant experience.

Robert Harms

27 de jul. de 2015

Salesman very helpful. The person who priced used car did fine job.

Charles Holmstrom

25 de jul. de 2015

The Sioux Falls Ford Collision team did an excellent job in repairing my 2008 Explorer. Nolan was great at keeping me informed throughout the process.

Michele Rosenberg

24 de jul. de 2015

Andrew took care of the issue this time and I was in and out very fast. Thanks, Andrew!!

Kevin Carrillo

23 de jul. de 2015

Overall it was a great experience from staff and the service I was provided... The only issue I had was being told it would be 30-40 minutes and ended up waiting over an hour.

David Dowling

23 de jul. de 2015

Was pleased with the service, the staff was fast and courteous and kept me informed as to the progress and process. Was completed in a timely manner.

Sally Sale

23 de jul. de 2015

I would appreciate that my daytime light were turn back on. I reminderwhen I pick up my car would be appreciated. Have greasy fingerprint on my driver door. Went back and told them. Someone came out and cleaned them off.

Lonnie Lambertus

22 de jul. de 2015

I bought a 2015 F150 Lariat crew cab I was very impressed with the salesman and his knowledge of the vehicle and all of the features and accessories. I would highly recommend him to my friends and family.

Stephen Schaefer

22 de jul. de 2015

Kyle was very helpful. Understood my needs and took care of everything.

Brian Ekeren

21 de jul. de 2015

Staff was very helpful and informative always shop at Sioux Falls Ford and always have repairs done there as well

MKX owner

21 de jul. de 2015

I went in for an oil change. There was someone to greet me immediately. I went inside to wait and was impressed how quickly my vehicle was ready. I have a Lincoln MKX and found out that my oil changes are include as part of my Lincoln service which was awesome!

Landster

21 de jul. de 2015

I needed a good reliable car and James Malone was honest, up front, and very helpful in the process. I had less luck at other dealers in the area.

William Pulford

21 de jul. de 2015

first time in a year that the wait time was only 20 mins. much better this time

Jeffrey Derksen

20 de jul. de 2015

The only complaint that I have is that they didnt allow me to test drive the 2008 Shelby mustang KR that they have. The salesmen are always friendly (I had a short conversation with Vinny and he's always been nice to deal with). This stop was for an oil change and tire rotation and it went well.

Jessica Bodin

20 de jul. de 2015

The service was excellent. Lyle is great at coordinating the service that I need for my car. He is courteous an informative.

Matthew Anderson

20 de jul. de 2015

Did a great job but I do not think it should take 1 1/2 hours for a oil change & tire rotation.

Monica Larsen

20 de jul. de 2015

2013 ford escape. Remote start was not reprogrammed when the previous work was done on my vehicle. I stopped in for oil change and to have it reprogrammed. Took 4 hours! The wait was very long. I came in without an appointment so expected a little wait just not 4 hours. You staff was very friendly and professional.

Carolyn Hein

20 de jul. de 2015

The staff was very helpful. The wait time was rather long as the service center was extremely busy, but the vehicle was ready when they said it would be.

Michael Baker

18 de jul. de 2015

I brought my Ford Fusion to QuickLane for an oil change and checkup. Asusual, it took less than an hour and the service techs provided informationon brake linings, tire wear, etc. QuickLane is fast, courteous, and efficient.

Jeannine Masterson

18 de jul. de 2015

Everyone was great and helpful.they even let me keep puppy with me.

Hillary Alred

18 de jul. de 2015

We purchased a 2008 Ford Edge. The staff here was pleasant, courteous, knowledgeable and friendly. We were completely finished buying or car within an hour. We were extremely happy with our experience and will definitely purchase our next car here.

Kathleen Mancuso

18 de jul. de 2015

Came in for oil change on my 2012 Fusion Everyone was helpful courteous and friendly. Services performed were done in extremely timely manner. I have been coming to Ford for all my servicing on my vehicle since I purchased it and will continue to d o so.

Donald Roberts

17 de jul. de 2015

Great job! Everyone was friendly from the person who greeted me to the mechanics. The waiting area is very nice and the service was quick.

TP

17 de jul. de 2015

I have no issue with the actual service done to my vehicle. I was very frustrated about my ride back to pick up my vehicle. I had told the service writer that I needed one by a certain time. When no one showed up, I called the shop. It seems I was forgotten about. By the time they dispatched a driver & picked me up it was 20 mins past my original time-- which by the time I got to the shop, paid & got my vehicle, I was very late for an appointment that I had told them I needed to be at.

Michael Garrow

17 de jul. de 2015

for just driving in off the street the service was quick and excellent. they took care of the problem and had me back on the road in no time. Fantastic!!!

Judy Meyer

17 de jul. de 2015

Purchased a 2015 Ford Explorer XLT. Sales rep was GREAT. Service department was good also as we had the oil changed.

Ronald Konold

16 de jul. de 2015

The experience wasn't the same as before when we have had our oil changed.The regular personnel on vacation and someone else taking over?Something was missing.The gentleman that handed us our bill did not go over the bill with usand give any good feed back. That is good PR for your company.

Carolyn Braaten

16 de jul. de 2015

I brought my Ford Escape (which I love) in for an oil change on Tuesday and was very pleased with the service. The people I spoke with were very friendly and the donuts and coffee while I waited was great.

Rebecca Dykhuis

15 de jul. de 2015

2014 Ford Explorer, tech went with me for a drive and knew right away what was wrong. He was very nice and helpful and got the Explorer right in to take care of problem.

Larry Baker

14 de jul. de 2015

quick friendly service. had no appointment, was helped immediately, ride from and to dealership. less than 3 hours from start to finish.

Thomas Larson

14 de jul. de 2015

Great customer serviceThey got my car done on time

Karen R.

13 de jul. de 2015

Helpful and meaningful service. They treated my car like it was their own. Thank you

Greg Dafoe

13 de jul. de 2015

everything went as expected. Always get good service.

Jonny Boy

13 de jul. de 2015

Pretty decent buying experience. Kevin, the gentleman that helped me, was extremely friendly and helpful. I already knew what I wanted and what they had that was in my price range, so I can't comment on their buying process, but overall it was a decent experience.

Duane Clay

13 de jul. de 2015

I have no complaints at all! Everyone is always very friendly and nice!

Sheryl Ewert

13 de jul. de 2015

My experiences at Sioux Falls Ford have always been excellant

Todd Caron

10 de jul. de 2015

Sioux Falls Ford service in one word. Exceptional.

Diana Buseman

10 de jul. de 2015

It was OK. I like the location of the Ford Dealership

Shawn Dose

9 de jul. de 2015

I arrived at the quick lane oil change line just as they were closing it up. The service tech went out of his way to work me in and get my oil changed. I really appreciate the tech for working me in. I have noticed the lines are very long and getting the oil changed can be quite a wait. SF Ford really needs to get into their new facility to handle the large volume of oil changes.

Bradley Bacon

9 de jul. de 2015

The service was fast and fixed the problem. great job! Thanks Lyle

Hal Lam

8 de jul. de 2015

Service man was so nice and took time to explained the issues...

Scott Peterson

8 de jul. de 2015

I was one of the first customers in the Quick Lube bay. It was QUICK! Very happy with the service.

Larry Hecht

8 de jul. de 2015

Ordered new 2015 Mustang GT from Brittany Dieters, Sioux Falls Ford. She is very knowledgeable and courteous, very nice person. Everything went very smoothly.

Vicky Halverson

8 de jul. de 2015

I received A+ service once again from oil change to fixing my tire.

Mary Juhnke

7 de jul. de 2015

This is the 3rd Focus I've purchased from SF Ford. I drive 128 miles round trip to have my oil changed. Won't take it anywhere else!

Orin Ellwein

7 de jul. de 2015

There service was good. I went in for an oil change and I do wish that I could get an appointment for an oil change rather than having to go through the "express" lane for oil changes that ended up taking 90 minutes. To the staff's credit they did tell me that would about be my wait time. I have a Lincoln and found it interesting that the sticker on the windshield always put the next oil change due at 5000 miles while I was on the maintenance paid program for a new vehicle and now that I am off of the program the next oil change is due in 3000 miles.

Brian Hansen

7 de jul. de 2015

Oil change for f150. Service was great and caught some preventative maintenance items that needed correcting. Great job and done at time promised.

Valerie Ahrendt

7 de jul. de 2015

Kept me well informed about my vehicle while in service and when it was done. Mike did a great job.

Sioux Falls Customer

6 de jul. de 2015

The manager in the body/paint area, Josh I think, was awesome. Very quick service, and very cordial. Thanks!

Kyle Hansen

5 de jul. de 2015

Service was actually pretty quick even tho there was a lot of people.

Harlin Bouwman

4 de jul. de 2015

Very helpful friendly, kept me informed throughthe whole process

Tom Batcheller

3 de jul. de 2015

From the time I pulled into the Quick Change Lane until the time I settled up with the cashier, everyone (and I mean everyone), was friendly, courteous, and very professional. Al-in-all, a great experience!

Leroy Osborn

3 de jul. de 2015

I ordered it the way we wanted it and it came in ahead of schedule

Linda Sanden

2 de jul. de 2015

The Ford dealer contacted me to bring my car in to re-program something....part of a recall. It only took about an hour. While waiting, my husband and I enjoyed rolls and coffee and read the newspaper.

Edwin Revell

30 de jun. de 2015

Staff was very helpful and kept me informed during the entire repair process. My Escape looks like new!!

Leslie Labahn

30 de jun. de 2015

Timely, knowledgeable and friendly service. professional. thorough review of work to be done before and work completed after.

Roger Voeltz

30 de jun. de 2015

2012 F250 The service writer went above and beyond what was expected. Thank you.

Penny Burns

30 de jun. de 2015

service was great, as far as I can tell, the only complaint I have is the long wait.

Douglas Tripp

30 de jun. de 2015

The Service Center did a great job with my vehicle and was very helpful.

Michael Thompson

30 de jun. de 2015

Excellent, fast, friendly Quick Lane service!!!!!!!

Terry Bramel

30 de jun. de 2015

2004 fREESTAR great service comfortable waiting area Clean facility.

Matt Dobson

29 de jun. de 2015

Thanks Josh Jones for your expertise & service. The team there did a great job on our vehicle and my wife and others were impressed with the outcome.

Diane Derry

29 de jun. de 2015

Brought my Explorer in for it's first oil change. Always appreciate how friendly and professional all the employees are. John, who sold me my vehicle even came over and visited for a minute while I waited.

Enrique Correal

29 de jun. de 2015

Can't believe that the Ford dealer doesn't have a shock absorber in stock and needed 5 days to get the parts to be able perform the repairs.

Thomas Hauck

29 de jun. de 2015

Good job as always if we have the time to wait. Usually pretty busy and the wait is too long.

Bradley Hauck

26 de jun. de 2015

Oil change and 40,000 mile checkup. It was all good.

Tim Berberich

26 de jun. de 2015

Very good job done by Sioux Falls Ford. I drop off vehicle and don't have to wait.

JENNIFER WALLER

25 de jun. de 2015

THE PEOPLE AT SIOUX FALLS FORD ARE AMAZING, THEY KEEP ME UP TO DATE ON ALL MY MAINTENACE FOR MY F150 AND OTHER VEHICLES. THEY BY FAR ARE THE BEST DEALERSHIP I'VE BEEN TO. AVRAM STAPF IS EXCELLENT ASSET TO SIOUX FALLS FORD. AVRAM IS ALWAYS GENUINE ON KEEPING MY VEHICLE IN TIP TOP SHAPE. BIG THANKS TO SIOUX FALLS FORD. THANK YOU!!!!!!!!!!

Chad Schoffelman

25 de jun. de 2015

Andrew was very helpful and the whole repair was done quickly and at a fair price.

Terry Bobbie

25 de jun. de 2015

Very accommodating, pleasant to work with, made me feel like I was the only customer in town ! Wow!

Sandy Bossman

25 de jun. de 2015

I was disappointed with the vacuum job. There was visible sand left behind on the floor on the driver's side. Generally the cabin of the car is very clean afterward.

Michael Gracy

25 de jun. de 2015

I showed up early 6:45am The boys opened up right on time. They took down the info, and was very pleasant. I gave them the keys. They pulled it into the bay to change the oil. I went to the lounge for a cup of coffee, and before I finished it. They were done. Think it was about 20 minutes. I paid the nice gals and I was off. Thanks for the excellent service.

Mark Hierholzer

25 de jun. de 2015

I drove in for an oil change, and the manager of the lube department greated me immediately after arrived and asked what service I would like. He listened to my instructions and let me know there was a waiting room available, if I wanted to wait, and there were snacks available too. I asked about how long my service would take, the manager explained there were a few cars in front of me and it would take about an hour to finish.I was in to get an oil change and a detail wash on my truck. As time went on, the manager realized that it was going to take a good bit longer to get my truck detailed, so he asked if I wanted to wait, and after I said that I would come back another time for the detail job, he gave me a complimentary car wash coupon. Also, while waiting, the manager asked if I wanted to get my tires rotated, which I'm glad he did. At the end of the service, the manager went over every detail of my service, to explain the condition of my truck. The service of your team was very professional and timely. This team is a credit to the Ford team and I am happy to extend my compliments for the service you all provided.

Michael Allen

24 de jun. de 2015

found a update for Raptor hope it fixes transmission problem. Good fast service.

Laurie Bliss

24 de jun. de 2015

Always courteous and helpful. Great waiting area with plenty of things for kids to do in the toys room and great snacks as well. We love coming there to get our vehicles serviced when we are in the area. Your Ford dealership has always been great.

Virginia Harrington

23 de jun. de 2015

Sioux Falls Ford has always provided excellent service and sales.

James Skrovig

23 de jun. de 2015

My wife and I visited SF Ford to place an order for an F250 Super Duty truck. We met Mike Morphew a sales associates who arranged for a sit down with he and the truck manager (Kevin?) to help us "build" our truck. We had a lot of questions which were addressed by Mike and Kevin. After deciding on all the options and features, our truck was ordered. It arrived as they said it would in early June. When we went to sign paperwork and pick it up, we could not have been more pleased with the truck. I must say, I've never much enjoyed the process of purchasing a vehicle. The experience we had at SF Ford has changed my mind. Mike and Kevin made it a very relaxing and enjoyable experience. We also purchased an accessories package which involved bringing the truck back and the assistance of other staff members. All in all it was a great experience and we would highly recommend SF Ford to our family and friends.

John Ogle

22 de jun. de 2015

went in the wrong lane and the service guy was understanding and took the car for an oil change. Explained to me it was time for a tire rotation (on the house). Was very pleased. Am very pleased with "my" leased Escape.

James Titus

22 de jun. de 2015

The staff was helpful and Professional,and they care about my overall experience.

David Ditter

21 de jun. de 2015

Your service is excellent and always outstanding. I wish I could find a dealership down in the DFW are that was half a good. You truly care about fixing the car right the first time and making the customer happy. Keep up the great work!!!!

Lori Dyke

21 de jun. de 2015

I purchased a certified Lincoln MKX. When the display went black and had no odometer or gas gauge I called. Josh told me to bring it in and they would check it. It needed a software update which was taken care of immediately and I was on my way!

Angela White

19 de jun. de 2015

Derrick was an outstanding service advisor. He explained everything clearly. Sioux Falls Ford is always a pleasant place.

Brenda York

19 de jun. de 2015

The service was quick and everybody was professional. Awesome service and clean facilities.

JAB

19 de jun. de 2015

Have done business with Sioux Falls Ford for 17 years, Always happy with my experience.

Jodi Keller

18 de jun. de 2015

It was ok could of improved on telling me how my vehicle looked. I am totally not impressed with Sioux Falls Ford with my oil changes. I sure hope it improves or I will go some where else.

Sandra Buss

18 de jun. de 2015

I used the quick lane service for an oil change. It was very busy and I was told it could be 1 1/2 hours before my vehicle would be finished. I had my vehicle back in less than 50 min. They checked tires and vacuumed it also. They even parked my vehicle close to the door for pick up as it was raining. Thank you to everyone for the great service.

Patrick Hilber

17 de jun. de 2015

Love going to Sioux falls ford they allways treat me very special. Everone treat you like your a family member.

Patricia Fergen

17 de jun. de 2015

I have a Ford Fusion with 20,000 miles on it. The right front tire developed a bulge after my wife ran over something on the road. The car came with Michelin tires which I have always understood were the best warranty. I was very disappointed to learn that I had no road hazard warranty on the tire and was charged the full price of a new tire.

Debbie Anacker

16 de jun. de 2015

Everyone is very friendly and the guy I bought it from Landon helped me out with some things on my Escape. :)

Pamela Christopher

16 de jun. de 2015

The express service is extremely convenient and works very well for me. The workers are all extremely helpful and polite. They always do their best to do timely work and to accomplish what I ask. Also, they are honest about the amount of time additional service work might take.

Rhonda Anderson

16 de jun. de 2015

2014 MKX--- I had the oil changed and tires rotated. Staff said they would vacuum out the vehicle, but they did not vacuum it. It was nice to receive a free car wash ticket.

Andrew Blauwet

16 de jun. de 2015

I believe they did a good job. Thank you. Have a Great Day!!

Kim Tyler

16 de jun. de 2015

40K mile LOF -Appreciate the guest convenience area!

Benjamin Arnold

16 de jun. de 2015

I have enjoyed my relationship with Sioux Falls Ford - I bought my Ford Edge from you and the purchasing experience was great. I have a good automotive service provider that I trust, but the quote for this last service work was higher than expected. Sioux Falls Ford saved me about $250. The work was done on time and under the price quoted. I continue to appreciate your business approach. Thank you,

Robert Metzger

16 de jun. de 2015

good job done vary fast at the Sioux falls location

Carolyn Anderson

16 de jun. de 2015

It's nice to wait in a comfortable waiting room with snacks and a variety of drinks. I've always been treated with respect.

April Schnieder

16 de jun. de 2015

Oil change was quick, no problems. Good service! Thanks!

Luke Lingen

15 de jun. de 2015

Place was busy but wait was pleasant. All were courteous. Thank you.

Gerald Kogelmann

14 de jun. de 2015

I purchased my 2012 F150 there and have had all the service done there. It has been a good experience.

Terry Denniston

14 de jun. de 2015

Took a 500 Limited in for 40K service and a problem with water in a door. The door problem was corrected. The other service left me wondering if anyone working for Ford absolutely positively knows when and how to service a CVT.

Brad Stangohr

14 de jun. de 2015

Spelled my name wrong on the documents. Otherwise smooth transaction. Bought 2007 Ford Mustang

Don Bardsley

14 de jun. de 2015

was fast service. very courteous personnel thank you

Tyler Neeman

14 de jun. de 2015

Service was done right and the vehicle smelled and looked clean on the inside!

Dianne Bliss

13 de jun. de 2015

the shop was busy, having only two oil change lanes made the wait longer than might be necessary for an oil change.There were a few oil drips on my garage floor under the Lincoln afer the change had a bigger problem with this after a recent oil change on my husbands Ford at your shop.

Robert Christopher

12 de jun. de 2015

friendly fast and efficient as always Sioux falls ford the best dealership to use for service and sales heads above the competitors in town.

Bill Simon

12 de jun. de 2015

Always informative about our choices. Very professional people.

Karen Vietor

11 de jun. de 2015

No problems!! Everyone was GREAT,one time had to redo something but no problems, good snacks and professional work force. They dress neatly and clean and I have no complaints

Lester Hadrick

11 de jun. de 2015

Service advisor kept me appraised of the progress in completing the work on my vehicle, including the delay caused by having a part shipped in. All work was completed in a timely manner.

Jim Ness

11 de jun. de 2015

Service was great ....................................................................................................................

Geraldine Hento

10 de jun. de 2015

Took advantage of the discounted services with the coupon for oil change and tire rotation. Appreciated the friendly service. Would I wait in the long line again? probably not.

Travis Pierce

10 de jun. de 2015

Well... were very helpful and friendly. Initially went to front desk full of ladies and receptionist tried to help me first but could not so sent me back to service where spoke to the gentleman that specializes in lining up key codes etc. and was able to fit me right in with a technician that was quick in taking car to find codes. Didn't feel it was $65 worth...but was very prompt and courteous. Thank you

Matt A.

10 de jun. de 2015

I had significant trouble with the powertrain of my F150 - an engine misfiring issue that rendered the truck inoperable at speeds over ~40 mph. I brought the truck to SF Ford and the service team diagnosed the issue within a few hours. They then called me, explained the work to be done, and performed a flawless repair shortly after I authorized the work. They offered shuttles to and from my work and did everything they could to make the whole process as simple and easy as possible. I've been with SF Ford for nearly 10 years and 4 vehicles and will continue bringing my business there.

Dave Ohmann

9 de jun. de 2015

I've been coming to yall for years. I have a 1996 ford truck. I wish u would go back to ur senior citizens discount for older trucks I got a price for my transmission at over 400.00 and got it done at 145.00 also I have maybe a bad injector but u want 125.00 just to put it on a computer it's not fair. I found someone to test it for 45.00 and if I have it fixed there they will add the 45.00 towards the bill I would love to have yall fix my truck but it is not cost-effective because of the year of the truck

Randall Deuhr

8 de jun. de 2015

We took our Ford F-150 in for an oil change. Each time it is such an effortless process. The service department is neat, clean and the staff are friendly. They explain everything in detail what was done and if there were any issues.

Greg Christenson

8 de jun. de 2015

Four years ago I purchased a 2008 Expedition through Sioux Falls Ford that I found on line at Sioux City Ford. I thought I would get better service I was not happy with the service.This time I found a 2013 on line in Sioux City again so I purchased it thru them. Your service this time was better. What gives?

Terry Jastram

8 de jun. de 2015

Called up SF Ford and visited with Kyle and he got us right in. Service was great but a little expensive but got the job done.

Debra Satlak

7 de jun. de 2015

I was happy with the service. Having to put 50 characters in this box sorta irritated me.

Rocky Brinkman

7 de jun. de 2015

We feel we are always welcome and everyone was kind and helpful.

Gary Pelach

6 de jun. de 2015

The service was a breeze. Plus coffee, donuts, cookies and soft drinks to pass the time or wander around the showroom and check epinventory on the lot to pass the time.

Kim Willers

5 de jun. de 2015

We have purchased and serviced all our vehicles at SF Ford for many years now. We recently moved away out of town but still want to do our car maintaince there. Nick in service does a great job helping us when we come to town.

Wesley Harris

3 de jun. de 2015

We purchased a Ford Edge and love it. When we needed the oil changed it was very simple just to drive up to the door and everything else was taken care of. I went shopping and they called to let me know when it was done. That is very handy. Staff was very friendly and helpful. Thanks

Lois Leuthold

3 de jun. de 2015

2015 Edge Sport. The staff was more than helpful and the service was wonderful.

Samuel Nash

2 de jun. de 2015

Service is always excellent and helpful. I service all my vehicles here. I have a Jeep a Chevrolet and two Ford products. All have been through this shop with excellent results. Ford seems to be out inn front when it comes to customer service. Could use more loaner cars.

Lorraine Holm

2 de jun. de 2015

Staff is always friendly and professional. I feel my vehicle is a priority and I appreciate their excellent communication.

Marlin Haugrud

2 de jun. de 2015

We purchased a 2015 Ford F150. Our salesperson Paul A. was very helpful and nice to work with. We felt like his focus was on us and not just trying to get a sale. We would be glad to work with Paul in the future.

Kori Harwood

1 de jun. de 2015

Josh is always friendly and service is phenomenal. We only go to ford for our repairs now.

Lois Peterson

31 de may. de 2015

Dan Hanisch was very professional and scheduled the service timely and efficiently and kept me informed, except I wasn't given any choice in selecting a new battery. I also felt the labor charge was excessive.

Robert Peplinski

31 de may. de 2015

Oil Change, vehicle recall services completed i a single visit.

David Olson

30 de may. de 2015

They moved my 150 through in good shape, but the cost at $47 was a bit over priced.

Derek Foos

30 de may. de 2015

I had a great experience. would recommend to anyone I know.

maktailyn

4 de mar. de 2015

It was a very enjoyable experience for me especially since this was my first car that I was buying. They were very easy to work with and I loved that he gave us information/sent me information on the cars. I would recommend to anyone that needs a new car!

ttd

16 de ene. de 2015

They were great to work with. They stand behind every statement that make, I will definitely be buying more cars from Sioux Falls Ford. Thank you!

Matt

4 de ene. de 2015

Top quality and extremely friendly. Great service and wonderful communication. Patrick kept in contact with me throughout the process and let me know how each step was progressing.

don.stampe.7

21 de sep. de 2014

I am writing this review to Thank Sioux Falls Ford for having Lyle Marnach as a Service Advisor. He is very Professional, friendly, and really has the knowledge to take care of your problems.

wilckec

9 de sep. de 2014

Would definitely recommend Sioux Falls Ford Lincoln to anyone looking to buy a new or used car. Very thorough and extensive reports on used cars so you can purchase with confidence!

neal.stratman

9 de sep. de 2014

Brittany undoubtedly brought my respect for Sioux Falls Ford back to a level it had never been after an unpleasant experience in 2002. Her professionalism, patience, inquiries and care about my satisfaction of a vehicle was quite canny. Her immeasurable passion for what she does, her great attitude, work ethic, promptness and sheer knowledge of her trade was more than impressive! I can't go further without thanking finance manager Anne Pershall who was nothing short of flawless and Anthony Parker as well. This Trio made the entire sale and transition incredibly smooth and were very respectful, appreciative and complimentary at how diligent I have been at keeping my truck that I traded in like new. Thank you so very much for making my experience nothing short of gratifying and satisfying. My hat is off to all three of you! Thank you and best regards, Neal Stratman, Sioux Falls, SD

Andrew Waterman

7 de jul. de 2014

I have a heck of story from my experience with Sioux Falls Ford. Some of the most unprofessional acts of customer service I have ever seen or been a part of. I had been looking to upgrade to a newer car for a couple weeks when I seen a 2010 Ford Fusion Sport loaded with blue accented leather, navigation, and light hail damage at Sioux Falls Ford (I couldn't find another like it on cars.com less than 500 miles away), a very nice car. I inquired about the Fusion requesting more information about the car and financing. I was contacted by the dealer and exchanged some emails with a sales consultant. The financing amounts he had quoted me didn't make sense and were a lot higher than expected though, so I used a few financial calculators and my engineering background to look into this further. After the use of my time and effort it was determined that his quote was $100/month higher than it should have been ($7200 mistake that I had to solve). After this I talked to my bank and got a better interest rate, so I was planned to finance through my bank and had everything setup to go look at and test drive the car. I went to Sioux Falls Ford on Monday night after work and test drove the Fusion. I loved the car and was pretty pumped about buying it. Before I left that night I put $500 down on the Fusion, so they could hold it for me. Tuesday morning I get a congratulations email from the sales consultant asking me when I will be coming to pick up the Fusion and I tell him the next day, so he can get the car ready. This when it gets good! Later that same afternoon the sales consultant emails me saying that my Fusion had been sold to another person, after I had put $500 down on it! I was shocked, how could this happen? I was even more shocked when I found out how it did happen. I still haven't received the full story today, but apparently after I put the $500 down the car was taken to the back of the dealership parked with tags and keys removed (no stock number or keys in the car). So, when the car was sold, the other sales consultant supposedly used the second set of keys to get into the car (red flag!), sold the car without a stock number or tag in the window (red flag!), and did all of this and a test drive without asking anyone if the car was sold (red flag!). Shouldn't my signed receipt give me rights to the car? I'm not a lawyer so I'm not sure, but who cares right? My sales consultant doesn't fight for my side at all, instead he just suggests a different car that is $1000 more or the refunding of my money. After being disgusted enough with this event and treatment I tell him to just refund my money and I will be on my way. I wrote this review today because I'm upset about the way I have been treated by the Sioux Falls Ford sales consultant and to offer some advice to future customers. You can't trust anyone in today's world (shaking hands on deal means nothing), if you put money down on a car at Sioux Falls Ford and want to be sure it's your car, take the first and second set of keys home with you and tell them you will clean the car yourself! Thanks.

Dakotajo

2 de abr. de 2014

Gene has always treated us with patience and has provided us excellent sales service. He suggests options and works for us. We have always had a positive experience with Gene!

mnsota73

15 de mar. de 2014

Dustyn is OUTSTANDING!!!! He is great to deal with, my car was finished early every time. He is great to talk to and has a "CAN DO" attitude. The cost of repairs is very reasonable and come in below what I was expecting to pay. I VERY HIGHLY recommend Sioux Falls Ford Lincoln and Dustyn.

gtufty

16 de feb. de 2014

Super service from the showroom to the service department. We have purchased a few vehicles from Sioux Falls Ford and have been thoroughly satisfied. They helped us find the right truck for my needs and the service department always calls and updates me on the progress of my vehicle and explains all charges and work done.

troyagordon

14 de feb. de 2014

"We love our new Chrysler 200"We were most pleased with Jim Loria, our sales consultant. He was professional but personal and answered all of our questions completely. He remembered our car preferences and went the extra mile to read consumer reviews about the car. He wanted to make sure that we were comfortable with our purchase. Initially we were looking a buying a Taurus, Saturn or Fusion. But the Chrysler was a great value for the price we had to pay. He had even washed our windows before we left with our new car. We haven't had a car loan in 5 years so it was hard for us to to buy a new car with a monthly payment. But Jim Loria made it a lot easier and reassured us of our decision. This was our first purchase at Sioux Falls Ford and we had a very positive experience from working with Jim Loria to finishing with Anne (Finance Department). We appreciated Jim Loria so much and just wanted to give you our feedback.Sincerely,Troy and Tracy GordonMontrose, SD 57048

bpeplinski

13 de feb. de 2014

My wife brought our F150 Platinum in for a routine oil change. After the vehicle was parked in our garage for a few days, we noticed an oil pool under the vehicle. Since I travel extensively for work, I called Dana. Dana responded promptly, and placed my wife in direct contact with Shane. Service was scheduled the same day and the discrepancy was resolved. (A defective batch of oil filters and gasket)Shawn followed up with me the next day via phone and email to confirm everything was resolved to my satisfaction.

usfsjle51

13 de feb. de 2014

Estimated time to install remote start was very close. Loved watching how the service personnel interacted with other guests, as I'm sure the news is not always good. Very professional.

Rockhound

12 de feb. de 2014

As always, the service team met and exceeded out expectations! They even brought our 2013 Fusion SYNC up to the latest software version - NICE! Just ask around! Your dealership has a great sales team (Dave Krell), professional service, and the Quick Lane is fantastic. Our loyalty has been earned by these factors and more!Also, our grandchildren think the lounge area rocks, best snacks and fun times!!

sakool

11 de feb. de 2014

Low pressure sale, even on the "after the sale add ones" items like extended warranty. Wife loves their Customer Care on her own recent purchase.

rdeuhr

11 de feb. de 2014

My husband and I have worked with Steve for the purchase of our vehicles. He listens to our needs and then finds the vehicle that works best for us. He is upfront and honest with information and will let us know of any deals. Anytime we are in need of a vehicle we will always go back to Steve.

Kayser

11 de feb. de 2014

Dave Krell is the most awesome salesperson we have ever encountered & is THE reason we keep coming back to SF Ford. He is so honest & we feel so comfortable dealing with him. He feels like family & would never steer us towards a deal that isn't the best deal for us, irregardless of the benefit to the dealership. Even after the sale, we know if we have a problem, all we have to do is give Dave a call & he will be an advocate for US! Thanks Dave for years of faithful service to us & SF Ford! We'll be back for our next vehicles.

cammccart

11 de feb. de 2014

Can't say enough about the service and support that Shawn Leombruno and all the others provided. Mine was an unusual situation. I was living in Pittsburgh PA and conducted the entire spec and purchase of my Turbo Diesel F-250 Super Duty by phone and e-mail over a period of months. First contact was in January 2013 on the reccomendation of my son who lives in Sioux Falls. I didn't get to Sioux Falls until April when I picked up the truck. In the meantime Shawn kept me advised of progress in building this specially configured RV Tow Vehicle. He also went to bat for me in preserving (grandfathering) the steep discounts that were avaiable in January but had since expired. I'm pleased with the configuation that Shawn urged me to adopt and the performance of the vehicle over these last months. I've gone out of my way to tell other RVers about this service/support and urged them to call Shawn.

jsprinceiii

11 de feb. de 2014

We have been doing business with Sioux Falls Ford since 1999.Our experience has always been "Outstanding". The Sales Team is by far the best!

chalstenson

9 de feb. de 2014

I wasn't necessarily looking for a new vehicle but was open to the idea if the pricing worked out. I met with Jim Loria, and spent most of the afternoon with him. Test drove the vehicle twice and ended up driving it home that night. The experience was the best car buying experience i've ever had! Jim was great! Patient, knowledgeable... Also enjoyed working with Anthony. I had some concerns making the leap but all my questions were answered and everybody allowed me to make my own decision. I do not function well with pushy salespeople, and that is not something you will experience at SF Ford.

Kathie2012

4 de feb. de 2014

Jim did a wonderful job asking me questions to identify a vehicle that meets my needs. I was truly amazed at how he reviewed my notes, and found me a vehicle that was enroute to their dealership - my name was on it before it arrived :)After taking possession my wiper fluid was not working properly (think due to extreme cold) and Jim worked with Ryan VanRuler to accomodate all my follow up needs.Could not be happier with the experience. Kathie Brown

Mpasch

26 de ene. de 2014

Jim Loria made my experience the best. Jim was very helpful finding me the perfect vehicle for me. He was helpful in every stage of the vehicle purchase process. The delivery of the car was made so easy and it was so clean especially for it being the middle of winter. Thanks very much and I would recommend Jim Loria to anyone looking for a new or used car. SF Ford is lucky to have him as an employee.

RHEngh

20 de ene. de 2014

I have come to Sioux Falls Ford for over 15 years. I have leased 3 vehicles and prior to this visit I had purchased one. I now have purchaed an Edge. My reason for bujying this car at Sioux Falls Ford is the great experience I have nad during my many visits for servcing and maintaining my cars. I consider some of the employees to be personal friends, and I expect my future visits to be as pleasant as the past has been.

wcentner58

19 de ene. de 2014

The salesperson was very friendly and helpful and informative. I do not like pushy sales people and would have walked out the door if this had been the case, but Shawn was not pushy but yet very good at sales. After we decided to purchase they did their best to get the vehicle detailed as soon as possible so we could be on our way. I am very satisfied.

taarstad

18 de ene. de 2014

In purchasing a newer used vehicle Brad and Mario instead showed me other options in both purchasing and leasing a new Ford F150. They gave me everything in writing and spent a lot of personal time reviewing the offers with absolutely no pressure. They were great! I have always enjoyed the quick service at Sioux Falls Ford and will continue with my new Ford vehicle.

tkvallery

18 de ene. de 2014

We have always had great customer service from Sioux Falls Ford as we bought our first Ford F150 there from Dave Gabriel, everyone at the dealership is so friendly and helpful so this is why we went back to Sioux Falls Ford to buy our next Ford F150. Thanks again to Dave Gabriel and Bart DeBoer... we love your pickup!

jfloyd

18 de ene. de 2014

Working with the sales staff is just plain fun............good guy. Service is fast and complete the first time. I like the Quick Change service. However is should be larger too long a wait time.

lawrence.fischer.3

18 de ene. de 2014

my salesperson was Jessica B Muhs she was,friendly, knowegable, about vehicles i was looking at was good at explaning the feature on the truck

ddettler

18 de ene. de 2014

Great people to work with, great experience , everyone I worked with was very professional, the paperwork didn't take long at all, keep up the good work!!!

mthompson210

17 de ene. de 2014

Easiest car buying experiences we have ever had. Service and attention to detail is the best in town. Will definitely be our first stop for future vehicle purchases.

ftarqjr01

17 de ene. de 2014

Vinny was referral for me. He did an excellent job in helping me select the Certified Used Ford Explorer I purchased off of the lot. He helped walked me through the process with Marco and also helped me when piece blew off of the SUV three days after I drove it off of the lot with the collision department. The dealership as a whole has handled my experience with a positive smile and a willingness to seek my satisfaction with doing business with them. I hope to continue as a service customer and have referred Vinny and the dealership to my friends looking for a great Ford.

strando10

17 de ene. de 2014

I was very satisfied with my experience at Sioux Falls Ford. The guys that helped me were very friendly and very helpful. Made the the process of buying a new truck stress free.

roybstill

24 de dic. de 2013

Service was good, quality of the work was good, shuttle service was prompt and friendly. It was fixed right. My overall experience was very, very good.

KyleTheRose

16 de sep. de 2013

Would just like to say thank you for selling me a wonderful car. My experience was great. Brittany made it fast and easy. I would easily recommend buying a car from ford.

byron1

16 de sep. de 2013

My experience at Sioux Falls Ford was INCREDIBLE, everything about the experience was Great.... There no nonsense of doing business was a really good change of what I'm use to when purchasing a new vehicle. I absolutely love my new F150, Brad and Cory my sales guys were rock stars, they were extremely honest and didn't just tell me what I wanted to hear, They even took an hour out of there day to show me all the sweet bells and whistles my F150 had to offer. At the end of the day, when I'm making this this large of a purchase I consider myself a very savvy consumer, and with it all said and done. Hands down when coming to product, service, knowledge, price, and overall buyer experience, NO one even came close to competing with Sioux Falls Ford....Thank youByron SchafersmanSioux Falls, SD

chelhunt

11 de sep. de 2013

Third vehicle purchased through Sioux Falls Ford and second one with Shawn. I won't deal with anyone else. Shawn is honest and always takes care of me. Can't ask for a better experience.

Beesonr

8 de sep. de 2013

We have many friends and family who recommended this dealership to us, specifically for their customer service and low price guarantee. Brittany was very friendly, informative and patient. I came for one vehicle and my fiance wanted another so late in the evening Brittany had to make a gas station run so we could test drive this Edge that my fiance loved. Well it felt like it rode nice (the fiance drove) and we decided on the Edge. The typical experience for our friends and family was the dealership would have them return the next day to pick up their new CLEAN and gas filled vehicle. Our experience was such that we went home in a dirty Edge, that night and I spent four hours getting dried wax and water spots off of the vehicle. My fiance drove the vehicle reporting a unpleasant smell, as I inspected the smell myself I noticed dirty floors and interior. However, the smell I could not detect but that was nothing new, my fiance has super smelling abilities. Slightly irritated that I had spent four hours the night before removing dried wax and water spots my fiance continued to complain about the smell and appearance of the interior. I had made a couple of calls to the dealership for a prior agreed upon fix for a carpet tear and I had planned on asking for a cleaning of the car when the carpet was getting fixed. Unfortunately, I work nights so several calls later and many lost hours of sleep over a span of 4 days I was getting highly irritated. Expressing so to Brittany led to a call from her team leader Killan who acted like he was just getting around to returning my call and not doing so because Brittany relayed my irritation. Anyway, long story short we finally were able to get the vehicle in 7 days after the purchase date for the carpet repair at which time Brittany was able to get the vehicle cleaned. The unpleasant smell has fortunately not been reported back to me as having returned yet, though I figure the carpet fix (glue involved) took care of it. I wonder why our experience was such, I think it could be because we purchased a used 2010 vehicle rather than a brand new one. I think possibly the timing it took to get the car in (7 days) was because it was the expiration of the grace period for no questions asked returns of the vehicle. Who knows but purchasing a 20,000.00 dollar vehicle should be good enough and the dealership should care about their product that they put out and at the very least the service offered to their customers. Even if the dealership didn't fix the carpet or clean the car we wouldn't have returned the vehicle although, if they didn't we probably wouldn't recommend them to anyone or return. I find some coincidence in the timing of everything which can be viewed as shady behavior and at the very least is suspect and definitely not typical per family and friends. The price of the vehicle was excellent, the staff was friendly and yes I would recommend this dealership. Next time we will deal with the person my mother in-law deals with as she always has an excellent experience.

dealynrose

3 de sep. de 2013

Gary was great. We got the exact car we were looking for with no pushy sales pitches or trying to talk us into more than we could afford. The showroom is clean, waiting area is awesome, no long waits and personal service. We will definitely buy our next car there.

Schuchhardt

30 de ago. de 2013

Our experience with Sioux Falls Ford was wonderful. We loved the no haggle policy. We have purchased Infinitis and Volvos in the past. This experience was just as pleasant. Steve was very knowledgeable about the truck, the operating systems, etc. He was pleasant, professional, and personable. We would both highly recommend Sioux Falls Ford.

AaronHall

30 de ago. de 2013

It was great working with Conner. He made the experience of buying a new vechile awesome and he answered all my questions on all the features on the truck that I purchased plus showed me things that others have asked. Will highly recommend freinds and family to go see Conner if they need a new vechile.

wkfhorses

29 de ago. de 2013

From beginning to end, the entire buying experience was wonderful. Everyone that I dealt with showed honest concern with regards to making sure that my needs and desires were not only addressed, but well taken care of. Being a former automotive finance manager myself, I was completely satisfied that as a customer my experience was handled exactly as I did with my former customers. KUDOS TO ALL!

a4igrrgn

28 de ago. de 2013

Brittany Dieters made the sale happen; she acts very professional and is very knowledgeable about cars. At no time did we feel pressured or hassled about buying a car. She found the car we were looking for before we had arrived on the lot by communication via the internet. I would not hesitate to send my family or friends to Brittany to buy a car.

farrellt

27 de ago. de 2013

We were looking for a year end closeout deal on a Ford Focus. I had been at our local dealer earlier in the day and they were not successful in finding a vehicle via dealer trade that they had communicated back to us. The exact vehicle was listed on the web site and the price was listed. The Internet response back for some reason was slowed. Neither of the two e-mails cleared to my in box until the next morning. Made a call and was answered on the sales side by Brittani, she was determining for me if the vehicle was still available. While she was checking I was then turned over to Anne who had sent an e-mail only minutes earlier. (As I said that e-mail did not arrive in my in box until the next morning.) Anne was very helpful on the phone and placed a hold on the vehicle until we were able to ascertain with our daughter that this was a vehicle that was going to be acceptable to her. Upon receipt of that verification by Anne, she went ahead did as much in advance of our arrival as she could including have the vehicle ready for us upon arrival.Anne efficiently completed her side of the paper work. Having our daughter, her twin daughters and the two use it was very appreciated that the next step was completed with Matt and we did not have to move to him, but rather he came to us. He again was very complete and explained both the financing and the extended warranty side. Papers were signed and Anne complete the vehicle orientation with our daughter including setting up the bluetooth and phone and were gone. A very pleasurable, low pressure complete sales job. Job well done by all we were involved with. Our granddaughters loved the cookies and popcorn. Thanks Matt for letting them know about that.

stacienielsen

16 de ago. de 2013

Everyone at SF Ford is curteous and helpful. As soon as you walk in the door you are immediately greeted by someone who will help you find what/who you need. They have great vehicles at a fair price. Their sales people are not pushy and they listen to you to help you find the right vehicle for your needs.

HunterTed

15 de ago. de 2013

Shawn Leombruno made every effort to meet my needs. I was trading in a 2011 F150 and purchasing a 2013 F150 but needed a topper to match the new truck. He went to the topper dealer with me & they had to order the topper to match. He arranged a great trade for my old topper and when the new topper came in, took the new truck over to have it installed, all while I was on vacation. This morning I dropped the old topper off at the topper dealer, paid for the new one, and then took delivery at Sioux Falls Ford. Shawn gave me the full lesson on Sync, etc. and got me on the road with my new F150, complete with new, matching topper! Very friendly & gracious guy!

dqueal

10 de ago. de 2013

Paul Whathen was our sales representative. First of all, his name is not listed as an employee on this web site and it should be because he was a great person to work with. I met Paul on the sales lot when he approached me and asked if he could be of assistance. He was not high pressure which I really appreciated. I was interested in a F-150 and he gave me some helpful information. Later my wife and I met with Paul and checked out various vehicles. We also drove a truck during which time Paul gave us a detailed review on the various features of the vehicle. We really appreciated Paul's personality and the fact that he never tried to influence our decision. He was extremely helpful in answering all our questions. We purchased a truck from Paul and I can say that the experience ranks at the top of our vehicle buying experiences. Thank you Sioux Falls Ford and particularly Paul for a great experience. Dave Queal

suziet

10 de ago. de 2013

I purchased a 350 Super Duty truck in November of 2012 from your dealership. My experience was wonderful working with Sara Hyser. She was one of the most honest car sales persons I Have ever met. This person has everything GOD is looking for Honesty. If she didn't know she told me, but she said I'll find out, and she did. Integrity- as if she had vested interest in Sioux Falls ford, my truck was her first truck she ever sold.I am a VERY tough sale. 55 years old, born at night but not last night.Shear Guts, not one bit intimidated by anyone or anything. It saddens me to hear that she no longer works there, Yet SKUNKS like Jason Merholt are still there. Your general manager like Kevin Rost is a man of integrity and true grit . He is worth his salt and then some. Steve Harris is a person that can easily say this ain't my first rodeo. He helped me with my truck like he has been doing this his whole life. GREAT GUY (Please keep him around). Paul Sundvold a man that knows his cutomers and his business. I think he is Mr. customer satisfaction. I don't even know him, you would swear he has known me for years. A plus employee. Matter of a fact should be EMPLOYEE of the Month. Last but but by far not least Ann Pershall internet extrordinair. Got an E-mail response from this lady already, from an inquiry of my wife's e-mail looking for a Ford truck for my daughter .WOW WOW WOW I think I am a lifetime customer of Sioux Falls Ford. She was so willing to help me find what I'm looking for I was dumb founded. I don't think she is even a sales person, but has all the qualities every business needs to pass on the word - GO TO SIOUX FALLS FORD - !!! I can't believe how she was sincerely honest with me and said she would do what ever takes. This person should be employee of the year get a trip around the world, or at least where ever she wants to go.If this doesn't meet your WHY no one will. Like it has always been said "one bad apple shouldn't spoil the whole batch. Sincerely Bill Truman Harrisburg.

brodwolf

10 de ago. de 2013

I shopped on-line for a new Ford pickup. I sent inquires out to several dealerships for pricing. From the very beginning Anne Pershall at Sioux Falls Ford gave me their best price, right up front, no haggle, no hastle. When asked for a truck with some features that they did not stock, Anne and her team went out and found the right vehicle. I ended up buying my new F-150 from Sioux Falls Ford because their pricing was very good and thier service was amazing! I found their entire staff to be very courtious and helpfull. I have purchased several vehicles over the years and this was by far the best experience ever!I would absolutely recommend Sioux Falls Ford and Anne Pershall to anyone looking to buy a vehicle.Kent Brodwolf

scroston

10 de ago. de 2013

I had an awesome experience!! Brittany was super!! She got me what I asked for, very friendly, and helpful. Loved It!!! The service was great, from the receptionist to the financing was a great experience. I decided to lease and they explained it all to me (the way I would understand!) The quality of the car I have leased is awesome, I had experience with the Focus before, so I kindof knew what to expect, but the car has new features that I didn't see before, Brittany explained it all to me, and also told me to call her if I had any other questions. Over all it was an awesome experience!!! Thank you, Sandy

webdivn

7 de ago. de 2013

Great experience overall! Paul was great to work with and I would recommend this dealership to others. Very friendly environment and people are easy to work with.

scpowell

2 de ago. de 2013

My salesman Gene Pike was the main reason I bought a new vehicle from Sioux Falls Ford. This was the first ever new vehicle I bought so I was very nervous about it. Gene was very understanding and was very patient with me. Gene answered all my questions and some questions I am sure were repeat questions. Gene provided al the vehicles I requested to see and helped me pick out the perfect truck. I did check around other Ford dealerships in the area for prices and Sioux Falls Ford had the best price that I was looking for. I would definitely send anyone who is interested in buying a vehicle to Sioux Falls Ford and Geno Pike. Thanks Gene for making my first purchase of a new vehicle an outstanding experience. Scott Powell

nolan1986

23 de jul. de 2013

My salesman at Sioux Falls Ford made my buying experience the most pleasurable one ever!!!! I would recommend anyone to go to Sioux Falls Ford for their next vehicle purchase!

andreaAhinrichs

15 de jul. de 2013

I'm so excited to share my wonderful experience when purchasing my new vehicle! From the minute I stepped onto the lot I was treated w/such friendly customer service & dedication to helping me find the perfect truck for me. Its nice to walk into a dealership and be treated with the kind of respect and friendliness I received! I couldn't have asked for better employees to walk through the purchasing process w/me & making things go so smoothly & quickly. I appreciated the no haggle pricing and the up front statements about the out the door cost, also thanks to Ford for the excellent warranty and peace of mind knowing that only Ford will be working on my New F-150. Thankyou Sioux Falls Ford, & a special thankyou to Shawn & Jason as you have made this customer extremely happy!~Andrea Hinrichs~

casturfly1

11 de jul. de 2013

Shawn and the ford team did a great job on my transaction and was very up front and helpful communicating all aspects of the sale. The staff is very knowlegable and worked hard to earn my business. Shawn and Jason stayed past their end of shift to make sure everything was done right and was very patient and willing to make sure I fully understood all products that were being offered. I would definitely recommend Shawn, Jason, and the sioux falls ford team, they treated me with respect and I know they would love to have your business as well. Thank you for all of your help and keep up the great work.

bandy

11 de jul. de 2013

We looked at other Ford dealerships for a new Flex as their advertised price was less than SF Ford and they had more Flex vehicles on their lots to look at . We didn't find exactly what we were looking for and we felt pushed with large volume of customers on the dealership floor and little time spent sitting and talking with us. I had to take my company vehicle 2012 Ford Edge to SF Ford for maintenance (I like their service).Steve Harris noticed me and took a personal interest in what I was looking for. He took me on a test drive in a Flex and then referred me to Anne Pershall. Wow, Anne had to work hard to find what we were looking for but wouldn't give up! She found us our 2013 Ford Flex with all the features we needed at another dealership and got it ready for us to drive away. She was honest, humble, attentive, and let us go at our own pace(not pushy at all). She took the time to really listen. We loved doing business with her. We highly recommend Sioux Falls Ford and Anne Pershall. It was a pleasure doing business with her and them.

jlerdal

3 de jul. de 2013

The employees were helpful and took the time to answer all our questions. There was a mixup on the pricing but they worked with us to find a solution that was acceptable to us and doable for them. That would be the reason that I didn't give the pricing a higher mark.

LeslieCJ

29 de jun. de 2013

We went tp Sioux Falls Ford looking for a vehicle that our whole family fit in. We range in height from 6'0' to 6'1" to 6'5" to 6'8", and felt so cramped in our previous vehicle. Shawn was happy to show me the Ford Flex and all it had to offer. He even had me take it home overnight to make sure I liked it. I absolutely loved it! We ended up ordering one to get the options we wanted, but before we did that, Shawn looked all over the U.S. to find one with no luck. From our ordering experience to our delivery, we really felt we received a "team" approach. It seemed like everyone in the dealership was anxious to help us if Shawn was busy working on some aspect of our purchase and delivery.

lesageis

26 de jun. de 2013

David was very friendly, very knowledgeable and helped us think 'outside the box.' He went the extra mile and stayed after hours to complete the sale of our 2013 Ford Flex. After 'shopping' unsuccessfully at 4 other dealers, David and Sioux Falls Ford was THE BEST!!

Troyboywp

25 de jun. de 2013

Sioux Falls Ford did a great job working with my wife and I on two leased vehicles. Ed and Shawn were very knowledgable and quickly answered all of our questions throughout the process. This was our first time leasing a vehicle, and they made it a very pleasent and user-friendly process.

kbnelson

24 de jun. de 2013

I am a college student and was looking for a car that was both reliable and cheap. I found what I was looking for at Sioux Falls Ford. Shawn helped tremendously with my decision and was very enthusiastic about his job. The entire process from arriving at the dealership to leaving in my brand new car was quick and easy, and very affordable I might add. I highly recommend buying from this dealership!

berdasue5

24 de jun. de 2013

We couldn't have asked for a better saleman and will definetly recommend him to any friends or family if they are looking for a different vehicle. Very thorough, answered all our questions, had great suggestions and helped us make the right decision.

nickgnelson

10 de jun. de 2013

I had a great experience at Sioux Falls Ford. From the front desk to the sales team, everyone was very friendly and helpful. The no hassle pricing was competitive with other dealers, and made my overall experience much more enjoyable.

SupportOurTroops

9 de jun. de 2013

I had a very quick and easy trip to the service department recently. They fixed the issue right away that I had with my phone.

kenneth55

18 de ago. de 2011

Was a complete joke. They absolutely WILL NOT budge on a price. Even when it's blatantly overpriced. Their prices on average were higher than I could have gotten on same car at literally any other dealership with a moderate amount of negotiating. They think they're doing you a favor with their "one price" but in reality they're just catering to people who have no idea how purchasing a car works.They will absolutely lowball you on a trade-in. Through their trade in estimator, my trade was supposed to fall in the 5000-7500 range. They offered me 3500, and said I wouldn't be able to get much higher price anywhere else. I was offered 6000 on it later that day from a different dealership.Their customer service was not much better. The sales rep handed me about the cheesiest lines I've ever heard while we were test driving. "I could really see you in a car like this". Who says that? He then went on to show me the "killer sound system" by blaring rap music for 10 minutes. I would turn it down, and magically he would reach over and keep turning it up saying "yeah don't you just love the system in this?" It was a complete waste of my time. I would never step foot in that dealership again. I ended up getting literally the exact same car as I test drove at Sioux Falls Ford Mercury from a different dealership at $2500 less.