Luisa Dean

3 de ago. de 2016

Excellent and friendly service. I was worry about the noise of my car but the service took care of it.

bentonr25

8 de jul. de 2016

I've been in the market for a new mid-size SUV, so I wanted to take a look what Honda had to offer. Overall, I had a very positive experience. Their facility is very nice, and their staff was extremely helpful. In a world where looking for a car can be a real headache, these guys made it a lot easier. I would highly recommend shopping here for a new or used car.

Nathan22

1 de jul. de 2016

The other day I purchased my first Honda from this dealership. I purchased a new Honda ex-L and I couldn't be any happier!! My sales rep Alejandro was very informative and offered knowledge on numerous vehicles but the ex-L was the one for me! Have bought from many dealerships and this sales department is by far above the rest! Thanks Honda Village!

James Stoner

30 de jun. de 2016

We have been customers of Smail Honda Village for many, many years. They are always the best in all aspects. I highly recommend them.

Debra S

27 de jun. de 2016

This is my second Honda Civic purchase. They are the greatest. Curt Geek sold me both he is a wonderful person

Smail Honda

5 de jun. de 2016

I love Dean and how he handles all of his customers.Totally pleased:)

Richard Russell

27 de may. de 2016

I took my 2005 Honda Odyssey in for electrical diagnosis ($140) last week because the electric seat was not moving forward and backward. I was told the motor need replaced and will cost approximately $600. I was given the part number for a new motor (cost me $100) and tried to replace it myself and found out that the existing motor worked fine and that it was the switch that need replaced (cost me $30). The switch was bad for the forward motion but worked for back motion - the seat was all the way back so it was immobile, wouldn't move forward or any further back. I am just disappointed that the diagnostic was inaccurate and I was also given a list of repairs/maintenance to do totaling over $4,000. I just get the impression that Smail Honda service is out to gouge you. Buyer beware.

Joseph Katarski

20 de may. de 2016

Frank is the best!!! Courteous, knowledgeable, and friendly.

Jack Coddington

14 de may. de 2016

I just needed routine maintenance this time but have needed minor repairs in the past. Can't say enough about how nice the service department and everyone else from booking appointment through checkout are.

Honda Fan

13 de may. de 2016

Had to take our 2015 CR-V for its first oil change. Brought in a coupon for service. Service Manager gave me a better deal than the coupon since it was a first time service and saved us more money. The waiting area is better than sitting at home their wifi is free.

Darrell Kennicutt

9 de may. de 2016

Shuttle service to the mall, great service, service department is always nice and explained everything

winky

30 de abr. de 2016

Car shopping has been stressful for me in the past. This experience had little to no stress involved. This was my third Honda from Smail's and my second lease. Would not hesitate to return for another lease or buy.

Cookiecat

20 de abr. de 2016

I was having my 2008 Odyssey inspected and the oil changed. While waiting I found the perfect replacement for my 1997 Toyota sitting in the showroom all shined up and waiting for me!Jason was very helpful in selecting this vehicle, and then in properly preparing our selection for delivery. He spent a LOT of time with us while going over dozens of electronic settings that are available on new cars these days (my trade-in was a 1997 Toyota, so I was not familiar with a lot of this, but I love it!). Thank you Jason!

customer321

6 de abr. de 2016

I looked at a few different dealerships. This dealership was very willing to take time to explain all my choices. Tony Anthony is a very good salesperson. I bought a car that day. Carol B

Jesse4051019

30 de mar. de 2016

This is the perfect vehicle for a small family. I was in and out of the dealers without any hassle and John Meyers was a great sales associate.Jesse

Jamie

21 de mar. de 2016

My experience was excellent and convenient for me. I was able to get in due to a busy schedule I had.

Alexander S

14 de mar. de 2016

The Service Representative I have used for the past 12 years at different dealerships and now at Smail Honda Village is Frank Sabino and one of his team mechanics Mike Hall. I have brought all of my cars in to Frank for service due to his and Mike's dedication to delivering exceptional quality service. I live 50 miles away from the dealership and, with authorized Honda dealerships operating much closer to my residence, I wouldn't even consider taking all of my vehicles to anyone except Frank and Mike.

John Lindh

16 de feb. de 2016

Ive leased many Hondas and Acuras from Smails Auto over the last 40 years and continue to show loyalty to them because of the all around salws and service. I dealt with Curt Greek at Smails Honda Village the last 3-4 vehicles. The Pikot I bought was on order but came in a week early, it's already becoming one of my favorite SUV's. Curt never pressured me to buy my Pilot, infact, he's always been very patient over the years. I've taken many test drives and Curt has always been positive and wanting to respect me as a customer. I felt I got a fair deal even though the Pilot is a new hot vehicle at this time that sales quickly.

Fitowner&proud

24 de ene. de 2016

Each& everytime I come for service I am overwhelmed by the attentiveness of the staff, especially Dan! Dan also always makes sure I get done on time for work, he is such an asset to your dealership.

Macrae

23 de ene. de 2016

I have to thank Michael Arndt for making my car buying experience so easy. I'm a bit indecisive, so he took me on a few test drives in different cars. Finally found one that I loved and the process began. Before I knew it, all the T's were crossed and I's were dotted. Love my new car! Thanks Mike!

Denale764

10 de nov. de 2015

Came into Smail to trade in my Civic for a new CR-V to take advantage of the 0% financing.. Salesman Bryan was a pleasure to work with. Was able to work a deal to keep my monthly payments the same! They really work with you to get you the deal you want. This is the sixth Honda my entire family has purchased in the past 20+ years from this dealership.. A+

lhayden02

5 de nov. de 2015

Best buying experience I have ever had. The sales rep Dave Ballew was super nice and knowledgeable, yet not pushy at all. He was very accommodating to our needs in what we were looking for in a vehicle. I would/will recommend him to all my friends and family.

Hindman106

12 de sep. de 2015

I had a overall wonderful experience buying my car! Everything from test driving the car to financing was very professional and simple! I would highly recommend John Myers. He was never one bit pushy or a "typical" car salesman ( being a young women that meant a lot). He had my best interest in mind and did what he could do to make my sale as easy and painless as possible! I live almost 2 hours from the dealership and after talking with John over the phone I knew he was a honest and wouldn't let me waste my time driving up there if he didn't feel that car was right for me! I'm very pleased with my experience and the friendliness of all the employees at Smail.

Jack Shaffer

11 de ago. de 2015

Tony and the sales team worked out a fair deal, for the right car that fit our needs. I would recommend this dealership to anyone. Great customer service and from past experience they have a great service department.

civicforever2015

31 de jul. de 2015

Wonderful experience! Curt answered all my questions; wasn't pushy.He was calm, rational, trustworthy - my kind of salesman.I highly recommend him to all consumers.

Rklimch13

23 de jul. de 2015

Was very impressed with the effort and concern provided by AL Blevins. Made us very happy with our new Civic. AL has a great personality. He knows the car business and is quite honest.

odyssey

18 de jul. de 2015

As soon as we were introduced to Tony Anthony we knew it would be a good fit and that he would at the very least be able to assist us with making our decision. He was incredibly knowledgeable with the functionality and specs of the vehicle we were interested in and was able to show us some features that we weren't aware of. Tony was not pushy at all and was very friendly and personable which made the car buying experience smooth and pressure free. Tony really took care of us from end-to-end and that fact is why we would absolutely recommend SMAIL and Tony Anthony to anyone we know who is looking and why we will make SMAIL our first choice for our next vehicle. Great experience and friendliness from all that helped us.

Mom and daughter

15 de jul. de 2015

Dean and the service department were a lifesaver when I had car trouble far from home. My car had been parked at a local airport for a week and when I started it up the service light came on noting a transmission issue that needed immediate attention. I drove in to Smail Honda's service department without an appointment on the afternoon of a busy day at the shop. Dean found my warranty information and explained my options, showing genuine concern for getting me safely back on the road for my long drive home. Both the service staff working overtime to get my car repaired and Dean's professionalism and consideration reflect the impressive customer care you get at Smail Honda.

Phyllis's car

15 de jul. de 2015

This is my third Honda purchased from this dealership and John myers. Awesome experience and John Myers is both knowledgable and willing to go above and beyond. He even bought the car to our house.

Micah415939

15 de jul. de 2015

i just recently bought a used car and it works great. But most of all the how i was treated was very professional and very great. my Sales associate ( CJ Nuss )was very great to me and very professional. I didnt have a ride to pick up my car and he even came and picked me up he deserves alot of credit. Overall it was a great experience especially due to the service i was given.

TM

14 de jul. de 2015

Brian Creighan went above and beyond to help me. My first visit I arrived at closing time- he spent over an hour and a half with me past closing time. He found a reliable vehicle with the best mileage and the newest year of my entire car search of many dealerships. He was able to get me the best interest rate on the loan, of which I never expected. He was honest, open, and trustworthy. Some other dealerships were short with me and blew me off knowing I was not shopping in the high end price range. Brian went out of his way, from the very start, to make sure I got a good deal.

Brian Lohr

7 de jul. de 2015

This was my first car-buying experience, and Curt made it so easy! He was very knowledgable and took all the time I needed to help me make the decision to buy my new 2015 Honda Fit. I would recommend him to anyone, he is truly there to help you. Thanks again Curt!

Ken B.

1 de jul. de 2015

Great car buying experience! No hassle, no pressure, quick and easy! Curt Greek is an excellent salesman --very low key and knowledgeable.. I love my new Accord!

ap

24 de jun. de 2015

Curt Greek is a wonderful salesperson and answered all of our questions. The process was smooth from start to finish. I would highly recommend this dealership.

chunkrock

23 de jun. de 2015

Very happy with my new Honda.Curt Greek is an excellent salesperson,very helpful,knowledgeable,and easy to deal with. Very smooth transaction,got a new car in no time!

honda buyer 2015

20 de jun. de 2015

The entire new care purchase process went smoothly. Curt Greek answered our email requests promptly and honestly. Overall we had a very good car buying experience.

ccavalier

18 de jun. de 2015

The thoughts of buying a new car, terrifying, painful come to mind??? Not when you purchase a car at Smail Honda. This is our 5th vehicle we have purchased from this dealership. We worked with Tony Anthony this time, and were very pleased with all aspects from start to finish. Thank you so much, and we will be back.

JLP

18 de jun. de 2015

I hate buying cars, mostly because of past high-pressure experiences. Working with Curt Greek at Smail Hondo was different. Curt asked me what I wanted and found a car that qualified, never once trying to pressure me into something else. He even took the time to follow me 20 miles to my home so that we could transfer the license from my old car to the new one--since I was selling my old car privately. All in all, a very good experience for me.

jmeade

11 de jun. de 2015

My husband recently bought a Honda Odyssey from Curt (Greek) and the experience could have been better - low pressure, respectful, easy! It was a pleasure to have such a kind and enjoyable experience. Thanks Curt!

Norm58

6 de jun. de 2015

I have been buying cars for over 40 years and this was my best buying process ever. Curt is very nice and easy to deal with. I think I got a great deal from him, including my trade in price. There was no pressure and he did everything to make me happy.

Ruthanne

16 de may. de 2015

This is the first time I leased a car and Curt Greek helped me through the process. He knew I was having a tough time and even offered to come to my home to give me a ride! I love the car and look forward to enjoying it.

miller02

12 de may. de 2015

I am so pleased not only with my vehicle but how nice everyone was through the whole process!! I highly recommend Smail Honda Village to everyone!! Great prices..excellent service, and super nice people!!

Tatyana1

7 de may. de 2015

The service was great , the vehicle was ready when promised . He gave us a complete review of the features.. I also received a follow up call to insure that everything is O.K

Happy Customer

2 de may. de 2015

First, I want to thank Charles (CJ) Nuss and David Ballew for their outstanding commitment to helping me buy my Certified 2013 CRV EX-L. They went the "extra mile" to help me feel comfortable with this purchase. It is the nicest vehicle I have ever owned. I bought the car by myself, and they made me feel comfortable by answering all my questions and helping me to understand the technology inside the car. I will recommend Smail Honda to all my friends because of the genuine, friendly atmosphere and the efficiency and knowledge that CJ and David displayed.Bonnie E.

detore,rita 2449

20 de abr. de 2015

We found our experience at Smail Honda Village to be very exceptional. From our initial phone call with Curt Greek to the tour of the entire car and test drive with Wes Dey to the signing of the financial documents with Trevor Henderson we found everyone to be very knowledgable, helpful and friendly. This dealership is to be complemented on their professionalism and expertise in their sales technique. We would highly recommend Smail Honda Villiage to anyone who is in the market for a new car.

Frist time Leasing honda1

6 de abr. de 2015

We when there to buy Honda CR-V ended up leasing instead. Curt Greek & Joe Lucchetti was great!! This was my frist time at Smail Honda Village our experience was excellent. Curt was very knowledgeable when showing me the features, connecting my phone to bluetooth. The paperwork when smooth sailing. This was the shortest time ever at a CAR dearlship...

Brad

4 de abr. de 2015

Dan Vukovich is always willing to take my vehicle in for service. He is very friendly and gives me great prices on service. Any question I have he answers and is always very eager to help. My schedule is crazy and Dan always accomdates me in the best way he can. I would highly recommend Dan as your service advisor in Service.

chieferrandboy

4 de abr. de 2015

We begin shopping with the intention of buying a used car, 50 K miles or so. As a previous Honda owner (which lasted 15 years, 206K miles and still sold within 36 hours of a listing on Craig's List at DOUBLE the offered trade-in value), we were naturally drawn to Honda, but considered and even test drove equivalents by Scion, Nissan, Ford and others.We also shopped around for price. Honda doesn't do much negotiation on price and the only place we found a lower price was in Indiana, PA for a mere $75 less-- not really worth the drive when you want a first class dealer to go with the first class product.Next, we eliminated dealers with whom we weren't comfortable. They only let you do the equivalent of a test drive around the block. Smail and the Nissan dealer, however, was excellent. They were both so good, it was a very, very close call but, in the end, we gave Honda a slight edge based on the quality of the product.Wes also helped us discover that with the price of used vehicles at its peak plus much better finance rates for new, we ended up buying a new vehicle for just about the same monthly payment. No pressure, jut plain patience and excellent service while we took about six weeks from initial contact to purchase.

wareham,jeff1234

3 de abr. de 2015

My wife and I just purchased our second CR-V from Tony Anthony at Smail Honda. We love the no pressure approach and the time to explain the cars' features that Tony takes with us. I like to think we are smart car buyers (we do our homework) and I would definitely recommend Smail for your new or used Honda mainly because they have people like Tony-Tony, who made our experience at Smail a great one. Twice!

Diane

2 de abr. de 2015

I recently purchased a new CR-V at Smail Honda Village. My experience was great and I did not feel pressured to purchase until I was ready. We arrived at what I believe was a very fair deal. My salesperson Curt Greek was very knowledgeable about the CR-V and its features and pointed out everything I needed to know. I purchased my last Honda from Smail also and was happy to do business with Curt again. Trevor in finance made the process smooth as well. He had all of my paperwork ready on my arrival and explained it all in detail. Again, I did not feel pressured to purchase any extras that I didn't choose. I highly recommend the staff at Smail Honda Village and look forward to doing business with them in the future.

Barbararissler

26 de mar. de 2015

This week our search for a new car ended in the best way possible! We had been to numerous dealers (including another Honda dealership). On the recommendations of friends, we came to Smail. Our experience was wonderful. Not only was our associate, Curt Greek welcoming, he was knowledgable and helpful. We found exactly the car we were looking for, and everyone involved was courteous and professional. I love my new CRV! Thank you to everyone!

!acecae

20 de mar. de 2015

From when we entered the dealership until we left the workers were courteous and willing to help anyway they could. We were not pressured or pushed into any decision, and our questions were answered to our understanding.

None

12 de mar. de 2015

Mr. Curt Greek, of Honda Village, did an outstanding job of showing me my new Odyssey with a test drive and discussion of the new vehicle in comparison with my current old Odyssey. He showed me many of the new vehicle's operating settings. Also, after some negotiations, we arrive at an acceptable purchase price.

Anthony Digregorio

25 de feb. de 2015

Smail consistently delivers a fantastic car buying experience. This is my third car from Smail and I have never been disappointed. Their staff are wonderful and easy to work with.

marfog616

19 de feb. de 2015

We traded in a leased Civic and decided to lease a 2015. The process was flawless, the car we wanted was in stock, and in spite of below freezing conditions, our rep Curt Greek helped clear out the old one and had us on our way in no time.marfog616

Krhst25

17 de feb. de 2015

We went to the dealer to look at one vehicle. Michael Arndt met us at the door and checked on the vehicle. It was at their other Smail preowned lot down the road, but he asked if we wanted to look at a Honda CRV that was just traded two days prior. Michael took us on a test drive and we negotiated a fair price. It was so easy. I completed the paperwork and have my new vehicle in less than 5 days. Michael was wonderful to deal with and because he showed initiative my search for a new car ended the same day it started. Thank you for a stress free experience!

Gerry Reid

12 de feb. de 2015

I purchased my CRV at Smails of Greensburg, so it's only natural they should do the maintenance. I have been a customer of Honda for many years. They actually make you feel you're the only person they have, even though they serve many many customers. In my 80th year, I have never been treated so well at other dealerships.

Mark M Seibel

8 de feb. de 2015

Everything was completed as explained. Very satisfied with service. Honda Village is a dealership I would recommend to my friends.

James Harris

6 de feb. de 2015

I was both surprised and please that Jeff Smail Jr called me direct. I appreciate the effort in finding out what happened in my case and wanting to satisfy any issues that I had.

Joseph Schenk

6 de feb. de 2015

Well I think Joe and Bill are very good people ,everytime I need something I always call joe perfecto for a coupon and I try to talk to him in person if hes there and I also like to talk to bill I think his last name is heller. I became friends with both of them also my buddy Tina cullin AKA insidesales/coupon girl/jack of all trades I guess the only down side is Honda is not making DX models no more :( so u have to buy all the extras if u want it or not:( So I hope my 2003 civic goes 4 a long long time

Ann Randolph

5 de feb. de 2015

My service,as usual, was totally satisfactory! I am always comfortable taking my vehicle to Smail's. AR

Nelson Boskovitch

4 de feb. de 2015

We have been dealing with the dealership for about 10 years now and it has always been a pleasurable one. We bring our 2008 Honda Accord and 2010 Honda Civic there for service from Uniontown. We usually deal with Frank Sabino in service who has always done an outstanding job for us. e explains the processes to us so that we understand what is being done. We have bought 2 cars there and it was nice dealing with them -no hassle easy to complete the sales process. It's a nice atmosphere there always having coffee while you wait for the car to be done.

Steven Brant

4 de feb. de 2015

Very friendly staff! Very nice and clean facility. Love being able to use the free wifi!

Malcolm Van Blerkom

4 de feb. de 2015

You always offer great deals when we want to buy a car. Your sales people are always helpful and easy to deal with. That is not always the case with other dealerships. In addition, your service department has consistently been top notch. Keep up the great work!

Sudip Bhattacharya

4 de feb. de 2015

Very friendly, efficient and professional people. I was treated well. The service was quick and the technician went over every detail with me.

Angela Waller

4 de feb. de 2015

Salesperson was brad and he did everything I asked of him and got the deal done without any pressure. I would definitely recommend smail and brad to someone else.

Jim of Greensburg

4 de feb. de 2015

We always have our 2007 Accord serviced at Honda Village. The service writer takes care of us personally and makes sure we have what we need. The hours are convenient for us to drop off & pick up too.

Mike Uhrin

4 de feb. de 2015

Great Service. Service rep's very thorough in seeing the job was done correctly.

Mark Cable

4 de feb. de 2015

I've been dealing with Smail Honda Service Dept for years and the service advisors are all top notch, as are the mechanics. My latest Honda's were purchased at another Honda dealership but I still go to Smail Honda for service.

Dennis Choltco

4 de feb. de 2015

I received a great price quote for my new 2009 Honda Accord EX-L through my email inquiry. The price was so good for me that I did not try to negotiate for a lower price. I simply asked for mud flaps to be included and they were without hesitation. I simply show up at the dealership to pick my color and pay for the vehicle with Curt Greek who was corresponding with me through emailI would definitely would shop there with Curt again for a replacement Honda Accord once a complete new redesign of the Honda takes place in 2016 or later.

Forgedirons

4 de feb. de 2015

Outstanding Service Dept!!!Buy elsewhere, but always have car serviced there!

Joan Tutin

4 de feb. de 2015

Frank in the service department is outstanding!!!!! I could not leave my car with a family member and feel more comfortabe! Honda's are valuable automobiles, this is my fourth one and I've been extremely satisfied with all four as I keep my vehicles at least six years. I've purchased all four vehicles at Smail Honda Village and will continue to do so as I've found a home with the dealership. The service department is the best, Frank is honest, knowledgeable, compassionate and forthright! As I stated earlier he treats his customers like family and maintains the vehicles as if they are his own! I could not ask for more in terms of customer satisfaction from Smail Honda Village!

Karen S.

31 de ene. de 2015

The service department was very polite, professional, and friendly. The service provided was excellent.

smail_stinks

30 de ene. de 2015

Jeff Smail followed up and apologized. He treated us great. No issues with Smail, just the optimal rep was not very professional. Sales rep Brad is terrible. ran out of gas on a test drive. he offered no apology or explanation. waited 20 minutes in a freezing car for gas. Nissan getting a sale thanks to Brad and poor service from Smail Honda.

Robert Bender 2nd

28 de ene. de 2015

I have been going to Honda Village for over 6 years and have always been completely satisfied with the service department employees as well as the work performed by the technicians The service is completed on time and right the first time.Thank You, Rob

Janet Martin

24 de ene. de 2015

Extremely helpful technicians did their best to service my vehicle as economically and efficiently as possible.

Tamare

24 de ene. de 2015

From negotiation to purchase the process was smooth...quick, efficient, and the efforts placed by both Curt and Trevor was outstanding! They truly understood my needs, and catered to my request.

Andrew Ferrari

22 de ene. de 2015

service advisor is great, makes a person feel that smail cares about the customer, ....

Jim L

22 de ene. de 2015

I have now purchased two Hondas from Smail Honda Village. The buying process was smooth and easy. And I always take me cars back there for service, They always have treated me very well!

jepomeroy

3 de ene. de 2015

Curt is great to work with. He understood and worked with me for a successful purchasing experience. A true sales professional, he explained all of the options and alternatives available. Subsequent to purchase, he meticulously went through features and operations of vehicle.

betty.brown.39794

16 de dic. de 2014

We liked that there was no pressure to purchase a car. Curt was friendly and helpful. He was great to deal with. We are happy with the Fit we bought. It "fits" what we need.

james.cunningham.944

21 de nov. de 2014

Al Blevins III helped me find my new 2014 Honda Civic LX. He may be young but was very educated on the cars and answered all of my questions. I would recommend Al to anyone interested in buying a Honda.

julie.dacko

26 de oct. de 2014

Always a pleasure at to purchase or have my vehicles serviced at Smail Honda Village. This is the second vehicle I have purchase with the assistance of Tony Anthony. Tony is very easy to work with and understands what his clients are looking for.I look forward to visiting Smail Honda for service on my new CRV.

mia8099

9 de oct. de 2014

Normally buying a car can be such a headache, but because of the great experience this team gave me there was no headache. I knew exactly what I wanted and Nathan Anderson did not try and push me onto something else. He stuck with what I wanted and that was that. I did not get a phone call everyday asking about my decision (I was looking at a few different dealers and a few different cars). He patiently waited for me to call him and he was nothing but helpful when I needed him. Greg Castine was just as great and did what he does best and got me an amazing deal. Anyone looking to buy a Honda I will send here!

Kathleen Kashurba

16 de sep. de 2014

From the moment I stepped on the lot to the time I left with my Honda CR-V it was a pleasure. Everyone was pleasant and very helpful. A special "Thank you" to my Sales person. I would recommend this dealership highly. Honda is a great vehicle.

kcomini

13 de sep. de 2014

I met with my salesman first online and then made an appointment telling him what I was looking for in a car. I went for a test drive and loved the Honda CRV (I've driven a Ford for the last 20 years but due to a terrible car buying experience with my last vehicle I decided never again to buy a Ford). There was not one minute that I felt pressured by the salesman. I wasn't talked down to (for being a female) and I went to the dealership by myself. They gave me a great price but even more important I loved the perks of buying my car from Smail (free inspections & oil changes for as long as I own this vehicle), I will buy from this dealership for as long as I am buying cars.

Katie2014

11 de sep. de 2014

I love my new car. Thanks for all your help and patience!. It only took me 8 hours to make up my mind.I love my new ride. It has everything I wanted.Kate

harmoniousplinth

2 de sep. de 2014

No issues whatsoever and felt I received fair treatment and a good deal. Every one was very courteous and helpful. I would gladly do business with them anytime.

RDLosh

28 de ago. de 2014

We took our 2002 Acura TL (with only 86,000 miles), that we had purchased from Smail Acura in September 2001, in for inspection and we found out it needed some expensive work, so we decided to look at replacing it. We were not expecting to buy a car this day.We had just purchased a 2014 CRV in June and we were hoping to get more time out of our Acura. Martin de Salterain worked with us on finding a suitable used car. We ended up buying a 2011 Honda Accord EX. We have never enjoyed the process of buying a car, but Martin made the whole experience enjoyable! He has a passion for the Honda product and he also expressed great satisfaction working for Smail. Both were important in making us very comfortable with the car and the whole process of buying another car on a day we just wanted to get our old car serviced. He was sensitive to our situation. He clearly reviewed and helped us understand the value of Honda Certified Pre-Owned Vehicle Benefits. We are now a happy, satisfied 2 Honda car family. Thank you to Martin and the whole team at Smail dealership.

crli

22 de ago. de 2014

I worked with Nathan Anderson and got a 2014 Honda Odessey LX. Nathan Anderson was a good lease consultant and the overall experience was pleasant.

Sharmada

20 de ago. de 2014

Wes is very proficient in his knowledge of the vehicle and leasing process. He is professional, thorough and pleasant. This is my second lease through Wes Dey and Smail and I would not go anywhere else for a Honda. Wes and Trevor made the entire car buying/leasing process a pleasure and a very efficient process. Quite a difference from an experience I had in San Diego many years ago when the dealership accidentally "lost" the keys of my current car to force me to buy a new car from them that day. I was so angry I had my car towed away to a different dealer and bought my new car elsewhere of course. After having had this negative experience in San Diego, I never look forward to buying a new car. However, since this is my second lease through Wes and Smail, it speaks volumes to them for making my car buying process efficient and pleasurable. I don't think I will ever go anywhere else to buy a car!

amy.mannslarocque

11 de ago. de 2014

Great customer service. We were looking for an SUV with 3rd row seating. The pilot had it all. The staff was very helpful. I did do my research prior to looking at the vehicle. I expected the deal to take longer, but it was quick and easy.

jmiljus14

6 de ago. de 2014

Curt was awesome to work with! I really enjoyed working with him. He went over all aspects of the car with me before I drove it off the lot. He even called me several days after my purchase to make sure I was satisfied! I would recommend him to anyone thinking about purchasing a Honda.

SMSlane

18 de jul. de 2014

I just purchased a certified used Honda from Smail Honda village. I was very impressed with the quality of the staff, Mr. Mikell and Ms. Forsythe were both excellent sales people and Representatives of Smail Honda. They made me feel welcome and explained all of the details associated with vehicle and the transaction. I could not be happier, I feel that I received excellent service and purchased a quality vehicle for a reasonable price. This is the third vehicle I have purchased at Smail from Mr. Mikell. I can not recommend him more highly. He made the buying experience enjoyable.

Crummel

28 de jun. de 2014

My husband and I were debating between purchasing another Toyota a Highlander or exploring our options with the Pilot. Curt was very straight forward with me and I had done my research regarding the value of my trade in and that of the Honda. He came in very close to my research and definitely earned my trust. I purchased that same day and my husband signed papers next day. We are very pleased with our Honda Ex-L and even purchased a few extras (Auto Butler and 100,000 mile warranty). Thanks!!

Berg1645

25 de jun. de 2014

Wes Dey did a great job answering our questions and was very patient as went through our options. Picked up a new van from Wes. Thank you

Edward Moss

24 de jun. de 2014

great job by our salesman Nathan Anderson I will be back again to see him next time we need a car.We will be bac for service also.

cardinals14

5 de jun. de 2014

Mr. Anthony sold the car by not trying too hard. He listened to what we wanted, and then tailored his " pitch" to fit. He asked all the right questions. He was polite, patient, and friendly and offered his services even after the sale.

FredBurgeson

5 de jun. de 2014

We have been buying cars for over 50 years and it was such a pleasure doing business with you. You eliminated a lot of the "new car buying" stress and we will surely recommend your dealership to anyone we know who is looking for a car. Again, thank you. Semper Fi!

tsmail2001

18 de may. de 2014

It was nice working with Tony. He made buying new Honda flawless and my daughters 21st Birthday awesome!!! Thanks Tony & Jeff, can't wait to buy another Honda!!!

lenagabrielle

7 de may. de 2014

I was recommended to Smail Honda Village by a friend of a friend and I cannot recommend it enough. Bill was fantastic and made sure I got the best possible deal on my lease. I am a first time car owner, so it was very important to me that all of my questions were answered and that I got the proper guidance - and I definitely received it here.

plumfan28

2 de may. de 2014

What a great experience buying my new Civic. Corey was great when we arrived to look at the car. Trevor was great in finance! Bill Brown made it enjoyable and smooth when we picked up the car. He made it fun and explained how everything worked in the car well. Everyone is so friendly at this dealership and these Guys were excellent. I would recommend Honda Village Greensburg to everyone!

bsankovich

30 de abr. de 2014

We had a great experience at Smail Honda. Philip was a very nice guy to deal with. He took his time with us and didn't pressure us or rush us to make a decision. Everyone we met there from salesmen to servicemen were very friendly. I would highly recommend shopping there for a car.

nancs1

27 de abr. de 2014

Exceptional experience in purchasing our new vehicle, from the first contact made by Sales Representative Tony Anthony to the delivery. Not once in our previous car purchases have we ever had such thorough and precise service. We would highly recommend Smail Auto Group as a number one organization.

Alsan

16 de abr. de 2014

Everyone from the beginning to thr end of my purchase was professional, experienced and friendly. I would definitely recommend them to my friends. Quality product.

JayAngeline

15 de abr. de 2014

My wife Patty and I just purchased our 3rd CR-V and this makes the sixth Honda we have owned over many years. With this latest purchase, Phil in sales and Greg his manager, as well as Jim in finance were super nice and easy to work with. Overall it is a great product, for a great value and it turned out to be a great sales experience. We already receive outstanding service from Frank so for everyone involved, our thanks and please, go ahead and take the rest of the day off with pay. Jay & Patty Angeline.

sfdf2

23 de mar. de 2014

Tony was very respectful, friendly, informative and went overboard to answer all questions about the car. If all salespeople were like him there would be no problems looking for things. we did buy the car from him and even afterwards he has offered to help us understand all the different features as the new cars are quite complicated especially to older people like us who are not computer knowledgeable

FOXDAVIDC

21 de mar. de 2014

My wife and I are in our 50's and have been buying cars for 30 years. We have never had a car buying experience as pleasant as we had with Wes Dey at Smail Honda Village. Being an accountant, getting the best price possible is my top priority once I decide upon the vehicle that I want to buy. Wes gave us a great price right from the beginning and made the process as simple and painless as possible. We bought our CRV over the internet and did not even meet Wes in person or visit Smail Honda Village until we signed the papers and picked up our vehicle. Due to their "NO pressure" sales approach, excellent price and refusal to play the games that other dealers play, we bought our CRV off of Wes at Smail Honda Village rather than another Honda dealership that is much closer to our home. A sincere thank you to Wes and everyone else at Smail!

Samuel123C

19 de mar. de 2014

I highly recommend Smail Honda Village, we recently purchased a new Crosstour with the aid of our salesman, John Myers. The experience from top to bottom was exceptional, ZERO pressure, just a willingness to listen to our needs and deliver them! Pulled in to the dealership to find Trevor Henderson in finance basically waiting with the paperwork ready to sign and drive. To say that car buying has needed a makeover for some time is an understatement. Trust this..... look NO further than Smail Auto Group!

dcgusk

3 de mar. de 2014

Had the opportunity to work with Tony Anthony at your dealership recently while looking to upgrade to the 2014 Honda CRV.Tony was more than helpful getting us out for a test ride with the CRV, while answering any questions we had.When we came in to the dealership to pickup our new vehicle Tony had made arrangements to meet with Trevor Hendersonand all paperwork was taken care of in a orderly and quick fashion. Tony explained to us , and showed us, how to operate the CRV and again was able to answer our questions and has offeredto assist us with any questions we might have in the future.Working with Tony has been a great experience and the Smail Family Dealership should be proud to have such a valuable asset.Carolyn G.

patmet

3 de mar. de 2014

Curt Greek was helpful, friendly, and informative from start to finish of a complicated transaction in which I had two trade-ins. I got a goood price and excellent service.

whitlowing

28 de feb. de 2014

Wes Dey was wonderful to work with. He was very thorough in explaining all of the car options and features. It was a very pleasant experience!

Vevarve

24 de feb. de 2014

I had a great experience at honda village. I was recommended to go there from a close friend who also recommended Chris Varade. Chris was very helpful.

daj104

22 de feb. de 2014

We are repeat customers of Curt Greek. Fast, friendly, efficient. We were very specific on what we wanted and he was the only dealer who took the time to listen and got us exactly what we wanted. Thanks!

Maburd4

19 de feb. de 2014

The experience that I had when making my recent purchase of a honda accord hybrid was very professionally handled but my salesperson Curt Greek. Curt was the type of salesperson that you don't often hear about. He was not a pushy salesman. He treated me like I was part of his family by caring what I wanted and needed on the car that would make me happy. Curt went way overboard to find me the exact car that I wanted. That particular car was to go to another dealership in another state but he asked that it be sent to Honda Village for me. The accord hybrid exl cars are few and far between so Curts effort to acquire one was extraordinary. He kept me informed of every step along the way until the car was at the dealership and ready for me. The sales manager Patsy Dorazio and Curt Greek were very friendly and knowledgeable about their jobs, which made this a very positive experience for me? Thanks again Curt and Patsy!

Kimmiesue91157

12 de feb. de 2014

This is the fourth vehicle I have leased from Smail Honda. I am always pleased with the overall experience and the sales, service, business people go above and beyond for the customer.

bunnylady

7 de feb. de 2014

I visited Smail Honda Village several times speaking with their sales person, Chris Varade. I also called him with questions re. a new Honda and he always answered each question honestly and with integrity. He is extremely knowledgeable about all of the vehicles they sale and helped me pick out the right one with my history of driving and lifestyle. I have had very bad experiences with the prior sales people and managers at other dealerships so I was very hesitant about how this experience would go. Chris changed my opinion due to his professionalism, being so easy to deal with and he never once pressured me which was a new experience! He arranged for me to take a Honda Civic automatic out for a long drive as I had always driven manuals so I didn't think I would like it. I was wrong and he was right about my loving it once I drove it. He knew what price I wanted to pay for it as I had done a lot of research ahead of time and went in with my research papers. While driving the new car, he was working with the sales managers and coming up with some figures in case I liked the car and wanted to purchase it. He made buying this car a "breeze" and a very pleasurable and satisfying experience. Negotiating the price and trade in price on my old car (a Honda Civic with over 213,000 miles on it) was very easy and never once stressful. I was suppose to get the car three days later, but I needed it earlier due to an unforeseen emergency. I called Chris but he was off that day, so I spoke with Patsy Darazio, the General Sales Manager, who was extremely helpful and understanding of my situation and concerns. He called Chris and Chris called me right back and even though it was his day off, he then went into the dealership and made sure the new car was ready for me to drive that day before they closed. Since I arrived so close to closing time and it was Chris' day off, they arranged for me to sign the title to my trade-in the next day. When I went back, Chris answered all of my additional questions and showed me the entire car again and went over it in complete detail and said I could always call him and come see him if I had any more questions. He even stayed way pass their closing time to show me how to use all of the different items on the new car! I never heard of a sales person doing that before. He never rushed me and made me feel as though I was the only customer but I know that wasn't true as he is very popular due to his expertise and easy-going personality. He truly is an amazing, caring and unique sales person. I highly, highly recommend Chris and going to Smail Honda Village without any hesitation whatsoever to anyone looking for a stress-free deal, great service not only personally but also with the vehicle. Also, Trevor Henderson in the Financial Department did a fantastic job, too, and was very easy to work with and explained everything and all of the papers I needed to sign and why and gave me copies of everything. From now on, I will only buy my cars from Chris Varade and Smail Honda Village.

gallgj

1 de feb. de 2014

It was a very pleasant experience. Curt Greek was very helpful and professional, as was the financial manager. We are very pleased with the vehicle and our experience with your employees.

567890

29 de ene. de 2014

Wes and his sales team helped me when others could not with not so good credit thankyou again wes.SMAIL HONDA will be my first stop next time i buy a car!

KristieT

7 de ene. de 2014

This was the most pleasant experience I have had in a long time! I had owned my car since 1999, and I was so worried that I couldn't get the automobile that I had my heart set on, but Zach worked withme and my finances and I drove off with a 2014 CRV. He was absolutely wonderful to deal with! I was worried about being pressured ( from all the horror stories I heard from people buying a car), and I didn't get any of that. He was patient, honest, and most importantly, took the time to explain everything to me. I never felt rushed. I would recommend when going in, ask for Zach and you will be in great hands!!

HondaJack

2 de ene. de 2014

Chris was very friendly and helped make the purchases of the vehicle very smooth. Any question that was posed he answered without hesitation. His knowledge of the CRV was very impressive. Working with Chris was a pleasure.

CJBell127

1 de ene. de 2014

I was recommended by relatives to visit Smail Honda to lease my current vehicle. Tony Anthony provided excellent customer experience, explaining the details of the Civic I test drove, answering all of my questions. I was given a fair price and negotiations were very simple; the full process to lease was less than 3 hours, which I believe is excellent, especially around the busy holidays. I appreciate Tony's help and would recommend him to other potential purchasers.

jgeyer97

31 de dic. de 2013

I was in and out of the dealership in one day and walked away with a new car and a good experience. The salesman (Mr. Greek) was very friendly, as was (surprisingly) the gentleman in the finance department. The process was easy and efficient. Also, I have been going to this dealership for repairs for years and cannot recommend their customer service highly enough. If you're looking for a new car, shop here.

shomat

23 de dic. de 2013

My experience at Honda Village was the absolute best experience I have ever had in coming into a dealership and test driving and, ultimately, leasing a new car. Curt Greek was so personable and accommodating that I could give him nothing less than an outstanding rating! I would recommend Curt in particular and Honda Village in general to anyone interested in buying or leasing a car. I am still in awe of the ease and pleasure it was to do business with Curt and the other folks at Honda Village. The decision to go to that particular dealership was driven, in part, by the lack of courtesy and professionalism shown by persons at other dealerships. Curt more than made up for the negative experiences and I am most appreciative! Please acknowledge Curt as an outstanding employee!Thank you.Shoshana Matusak

CRV10gic

10 de dic. de 2013

Could not have asked for a better car buying experience! This was a third vehicle purchased from Smail Honda Village. Henry found a Certified Used Honda for us at a great price. Henry actually makes buying a vehicle enjoyable. No games, no gimmicks. We are now a 3 Honda family and thank Henry for meeting our needs each time. I refer friends and family to Smail Honda Village and tell them to ask for Henry Bachorski. "If a car is what you need, go see Henry B at Smail Honda Village!"

kozinko

4 de dic. de 2013

Tony was friendly and very knowledgeable about the CRV. I would recommend him to my friends and to my employees. Thanks for taking care of us, Tony !

droush3

26 de nov. de 2013

John went out of his way to help me and make it work so I could get into the Honda Fit I wanted. He never tried to push me into something else. Great place to go for a vehicle. And they work with you.

Jobilene3333

24 de nov. de 2013

I had a great experience at Smail & would definintely send my friends and family to see Henry! Thank you for such a wonderful day & awesome vehicle!

sean103

19 de nov. de 2013

I just went to Smail Auto last week and bought my first car. It was a scary experience considering I'm not car savvy. Henry was the sales person who helped me out. He took me to the different lots and showed me a number of used vehicles. He was very knowledgeable about the ins and outs of every vehicle. He was able to answer all of my questions and really helped me select the car that was best suited for me needs. The sales process was painless, I felt like I got a great deal on a great vehicle. I would recommend seeing Henry at Smail Auto to anyone looking for a new or used vehicle.

mason806

19 de nov. de 2013

Great experience buying a new car. Car and paper work was ready to go when I arrived saving time. Mr Varade was very cordial and courteous and friendly. If we or any of our family members are in the market for a car we will definitely recommend Smail Honda. Thank you and have a great Holiday. Frank and Annette Appugliese

accord77

18 de nov. de 2013

Chris Varade went above and beyond to help me find the perfect car. He presented a few options but found the car the was best for my family's needs and my budget. Thanks so much.

cogglzgogglz

1 de oct. de 2013

As a first time new car buyer, I was nervous when I went to Smail Honda. I test drove 2 models with Curt Greek and felt really at ease with the process. When we went inside to discuss buying the 2013 Honda Fit that I did end up buying, Curt had me feeling confident and at ease. I love the car, and the dealership experience at Smail was absolutely terrific. I would recommend them to anyone looking to buy a car. I'm submitting this review because people like Curt Greek should be recognized for their work, and I want to let the internet know how happy I am with my experience. (I want to mention that I spoke to Jim Long in financing I believe, and and he too was amazing) Smail has great people. I dont really have anything negative to say here, if I did, I would, but I dont.

MarkReiner

5 de sep. de 2013

The overall Honda people were very curtious and helpful. When buying our vehicle, I thought the paper work process was a little lengthy (in time). This is our fifth Honda we've bought from Smail Honda and will probably buy another. Great job and thanks.

Wilders2012

2 de sep. de 2013

My husband and I were staying in Latrobe, PA. This was a business related stay for two weeks. We live in Tennessee.I have been wanting a new vehicle for quite some time. My current vehicle was 10yrs old with 118,000 plus miles on it. We ended up stopping at Smail Honda, JUST TO LOOK. I had been considering other vehicles, as I have never been a Honda owner.What a nice surprise! We had the pleasure of dealing with Curt Greek. Curt was so very personable, helpful, & knowledgeable.There was no pressure or sugar-coated sales pitches, which I detest. It was refreshing. After our initial visit, we returned the following weekto make a purchase.Smail Honda is about taking care of the customer. That speaks volumes of the management. Our experience was stellar. I can assure you this much, I wouldn't hesitate to purchase my next vehicle there. No dealership in Knoxville TN even comes close.Thank you Curt Greek. You took excellent care of us & we will be back.I LOVE my new Pilot!!!

Jill516

27 de ago. de 2013

I went to Smail because I leased a car there previously and was very happy with the whole experience. I knew that when my lease was over that I wanted to do business with Smail again because I had such a good experience last time. Curt Greek is very helpful and very nice to deal with. Thanks!

RickZ

19 de ago. de 2013

I first met Curt through the Smail Honda Village website when I was looking for a Honda Element three years ago. Although I was thoroughly satisfied with my Element the rescue that I had adopted had outgrown the "Dog Friendly" package that was installed when I got that vehicle.Prior to acquiring the Element I had been a longtime customer of a certain very large domestic automaker. However, the experiences that I have had with the Element, Honda, Honda Village and especially Curt made it pretty obvious where a search for a new vehicle would begin and end. And though I do kind of miss the Element my faithful four legged companion seems to be much happier now that he has more room to move around in the back cargo area of the CRV.As for Curt, because of his initial quick responsiveness when I was looking for an Element I bypassed a Honda dealer less than a couple of miles from where I live. Because of his consistent professionalism, resourcefulness and above all else patience I never gave that dealer a thought when it came time to upgrade Crosby's mode of transportation. Rick Zimmer (and Crosby woof)

debbieshondaaccord

15 de ago. de 2013

I bought my last Honda at Smail 9 years ago, and I was very happy. This time around, I thought I would try to purchase from a dealer closer to my South Hills home. I communicated with a couple of other dealerships to find that none of them compared to Smail. Curt Greek was responsive and easy to work with. The entire process of purchasing my new Honda Accord was painless. I cannot say enough good things about my experience. It was worth the drive!! There is no reason to check with any other dealerships. Smail will provide the best deal.

Mitchelldands

7 de ago. de 2013

I would absolutely recommend Henry!!! I would also recommend the Honda accord. Beautiful car. The service provided at Smail Honda is always first class and excellent

snare88

5 de ago. de 2013

Curt Greek is extremely easy to work with and a great guy. We especially appreciated his willingness and ability to work over email to finalize our deal and agreement.

jmpmp2013

4 de ago. de 2013

We wanted a manual transmission and Curt worked hard to get a Civic and an Accord for us to test drive. We decided on the Accord and are very happy with it. We liked working with Curt. We thought he was fair, communicated well and put in effort to make us happy. We also bought a CRV from him 4 years ago and would like to do more business in the future. Thank you for great service.Jim and Mairi Pingel

JMP

3 de ago. de 2013

We wanted a manual transmission and Curt worked hard to get a Civic and an Accord for us to test drive. We decided on the Accord and are very happy with it. We liked working with Curt. We thought he was fair, communicated well and put in effort to make us happy. We also bought a CRV from him 4 years ago and would like to do more business in the future. Thank you for great service.

vspencer50

23 de jul. de 2013

We have been looking and pricing the 2013 Honda CRV for the last few months, getting ready to trade in our 2001 CRV. After much soul searching we decided to go to Smail Honda Village. I had been in contact with an associate Wes Dey online. Wes was very helpful and informative about all aspects of the car. He went over everything when we first looked at it and again after we purchased the car. He was very professional, considerate of our time and there was no pressure to buy. He worked with us on price and I told him what I wanted to pay and he made me very happy. We ended up with a great new car. I can't even image driving any other vehicle. I just love my new Honda and I appreciate everything Wes has done for us. The next time I am in the market for another Honda Wes will be the first person I contact. Thanks Wes, your the BEST!!!!!!Valerie and Richard Spencer

Rlw3982

26 de jun. de 2013

Curt was excellent to work with once again. We bought our first Honda from him and he showed the same excellence then. We appreciate him for all the leg work he had to do to get us financed and get the exact Honda I wanted.

Satisfied customer

19 de jun. de 2013

We have been looking for a new car for about six months. We knew what style, options and price we were looking for in an SUV. We also own a Honda Civic and are very happy with Honda products. We had gone to several dealers and made many internet connections with different dealers. My husband had a trade as part of the deal and was looking for a specific price. Curt made it happen. Other dealerships did not want to work with him. Curt was very knowledgeable of the vehicle, very easy to understand and very courteous in his emails and conversations. He spoke very openly with us and did everything possible to accomodate our wishes. He is a top rate employee. He represents Smail Honda very well.

Young15024

19 de jun. de 2013

We have been looking for a new car for about six months. We knew what style, options and price we were looking for in an SUV. We also own a Honda Civic and are very happy with Honda products. We had gone to several dealers and made many internet connections with different dealers. My husband had a trade as part of the deal and was looking for a specific price. Curt made it happen. Other dealerships did not want to work with him. Curt was very knowledgeable of the vehicle, very easy to understand and very courteous in his emails and conversations. He spoke very openly with us and did everything possible to accomodate our wishes. He is a top rate employee.

Tracie Brosius-Berger, Blaine Berger

13 de jun. de 2013

Tony was excellent. He listened to what we wanted, to what are situation was, to what we had to put down and he found us both the financing and the vehicle that we wanted. I have already given Tony's name to several people and I will continue to do so. My husband and I had a horrible experience at another dealership that day and were so very tired and frustrated when we got to Honda Village that day. Tony made me realize that you really can deal with honest dealerships still and that not every dealership plays that sales "game". Blaine and I were extremely satisfied

wastrinity

6 de jun. de 2013

This was the 4th car I have purchased from Smail and the third car from Henry Bachorski. I was treated fairly and have developed a terrific relationship with Henry. His informative, low pressure and friendly demeanor makes the car buying experience a pleasurable one. In addition, all my interactions with Smail's service department have also been terrific. Honda has created an excellent car and dealing with Henry and the whole Smail team has been terrific. I have no hesitation in recommending this dealership to anyone.

lettyv1

4 de jun. de 2013

Tony was very helpful and explain ed the vehicle. He went over the functions of the vehicle before I left the dealership. I have bought cars fom Honda Village before and satified with the service.

Petula

3 de jun. de 2013

Curt was prompt in his email correspondence giving me a quote and additional information. When meeting him at the dealership, he was very professional during the sales process and was considerate of our time. We would highly recommend him.

bas58

30 de may. de 2013

Great experience. Curt Greek was very knowledgable and a no pressure kinda guy. He worked to get me the best deal possible. I would highly recommend anyone to visit Smail Honda and ask for Curt.

Brianamartz

24 de may. de 2013

Dave was excellent throughout the entire process of purchasing my new car. He was friendly, knowledgable, and generally excellent to work with. I would definitely recommend Dave to anyone considering purchasing a new Honda.

stgasemow

10 de may. de 2013

My wife and I just recently purchased a 2013 Honda Crosstour from Mr. Chris Varade, a Sales and Leasing Consultant, from Smail Honda Village in Greensburg, PA. Our experience with Mr. Varade and the staff at Smail can simply be summed up as "Excellent." In fact, it was because of Mr. Varade's professionalism, thoroughness, attention to detail, easy going nature, and ability to anticipate our needs and questions that we purchased our new 2013 Crosstour from Smail Honda. We had previously purchased a (new) Honda Accord from Smail in 1991 (240,00 miles strong) but decided to go with Valley Honda in Monroeville, PA for the purchase of our 2nd (new) Honda Accord in 2003 (280,00 miles strong) - we could have easily obtained 350,000 miles on the 2003 model but since we have small children wanted the added safety features provided in a new automobile. Needless to say, my wife and I felt a genuine loyalty to purchase our 2013 Crosstour from the salesperson from Valley Honda. However, after approximately 4 visits to both Smail Honda and Valley Honda, Mr. Varade was the gentleman we wanted to do business with and was the one who convinced us to come back to Smail Honda. In that this is our 3rd Honda automobile since 1991, we had high expectations of Honda and this time expected even more (personalized) professionalism that is probably the norm when compared to 1st time Honda customer. Mr. Varade far surpassed our expectations and continues to contact us to see if we have any operating questions regarding of our 2013 Crosstour. When our neighbors ask us questions about our new Crosstour and how we were treated at Smail, we hand out Mr. Varade's card and say - "make an appointment with Chris, it will be worth your time."

Satisfied Customer

10 de may. de 2013

My wife and I just recently purchased a 2013 Honda Crosstour from Mr. Chris Varade, a Sales and Leasing Consultant, from Smail Honda Village in Greensburg, PA. Our experience with Mr. Varade and the staff at Smail can simply be summed up as "Excellent." In fact, it was because of Mr. Varade's professionalism, thoroughness, attention to detail, easy going nature, and ability to anticipate our needs and questions that we purchased our new 2013 Crosstour from Smail Honda. We had previously purchased a (new) Honda Accord from Smail in 1991 (240,00 miles strong) but decided to go with Valley Honda in Monroeville, PA for the purchase of our 2nd (new) Honda Accord in 2003 (280,00 miles strong) - we could have easily obtained 350,000 miles on the 2003 model but since we have small children wanted the added safety features provided in a new automobile. Needless to say, my wife and I felt a genuine loyalty to purchase our 2013 Crosstour from the salesperson from Valley Honda. However, after approximately 4 visits to both Smail Honda and Valley Honda, Mr. Varade was the gentleman we wanted to do business with and was the one who convinced us to come back to Smail Honda. In that this is our 3rd Honda automobile since 1991, we had high expectations of Honda and this time expected even more (personalized) professionalism that is probably the norm when compared to 1st time Honda customer. Mr. Varade far surpassed our expectations and continues to contact us to see if we have any operating questions regarding of our 2013 Crosstour. When our neighbors ask us questions about our new Crosstour and how we were treated at Smail, we hand out Mr. Varade's card and say - "make an appointment with Chris, it will be worth your time." We are very satisfied with our purchase and the personalized professionalism shown to us at Smail Honda of Greensburg.

jdepaolo1

8 de may. de 2013

Curt was extremely receptive and courteuos from the time we first emailed him until the entire purchase was completed. He ensured that there were 3 different models available in the style we had emailed him about before telling us to come in. He was thorough in his explanation of how all the vehicle features functioned. He even stayed after the dealership had closed to ensure we were completely comfortable with all the features.

scottbernabo

3 de may. de 2013

Smail Honda Village just gave me an awesome deal on a Certified Accord, with free lifetime oil changes and state inspections!The salesman was professional and made it all so easy, I was in and out in less than an hour with prior bank financing.

scott

3 de may. de 2013

Smail Honda Village just gave me an awesome deal on a Certified Accord, with free lifetime oil changes and state inspections! The salesman was professional and made it all so easy, I was in and out in less than an hour with prior bank financing.

bmac421

15 de abr. de 2013

Curt was great! I would reccomend Smail Honda to anyone that is looking to purchase a vehicle. My son will be looking to purchase a new vehicle in a few months and I would recommend Smail Honda and Curt. The finance man also got us a great rate.

Arsmss523

10 de abr. de 2013

Usually hate buying a car. I went to the dealership during my lunch break and left with a new car for my wife. No regrets! Thanks to Kurt for the great experience!

rlbarry

4 de abr. de 2013

Your customer service employees were very nice, they had our new car cleaned up and one of the girls helped with the phone in the car. The quality of work showed your staff knows what they are doing. Everyone was very friendly from the moment my wife and I walked in the door. Our overall experience was wonderful, we will recommed your dealership to anyone we know that is looking for a new or used car. The price was very affordable for us, Curt knew what we wanted and he made it happen.

Amiller09

3 de abr. de 2013

The initial salesman was not very personable, but the sales manager met with us and did an exceptional job. It was clear he wanted to sell us a car.

PhillyDeuce

2 de abr. de 2013

I went into Smail Honda Village to value my 2008 Honda CR-V, which recently acquired some cosmetic damage. Seeing that my warranty had recently expired and that I was approaching 100K on my vehicle, I decided that it might be time to test out something new if the trade value was fair. The evening prior to my visit, I had contacted the dealership and spoke to Chris Varade. In the morning upon my arrival, I met Chris and test drove two vehicles that caught my interest: a 2014 Honda CR-V and a 2010 Jeep Grand Cherokee. Chris' knowledge of the ins and outs of both vehicles was impressive. Clearly, he had done his homework, and, fortunately for me, he was able to communicate the pros and cons of both vehicles in a way that made perfect sense to someone who does not work in the auto industry. After our test drives, we sat down to look at numbers for all three of the aforementioned vehicles, and I was thoroughly pleased with the courteous and honest assessments that I was given. The prices were fair and plainly stated, and at no time did I feel like I was being pressured into making an impulse buy. Chris honestly and thoughtfully considered my needs as a customer and as a working father, and I appreciate the insights that he offered to ensure that my purchase would be one that would meet my needs - in terms of quality and price -and keep my family safe on the unpredictable roads of Western Pennsylvania. Making a major purchase is stressful in our modern economy, but the team at Smail - and particularly Chris - made the buying process simple and enjoyable. I love my new Jeep, and I plan on putting some serious miles on her before considering another purchase; however, when I do go to buy my next vehicle, without hesitation, I would make my first stop to see Chris Varade at Smail Honda Village.

PhillyDeuce

1 de abr. de 2013

I went into Smail Honda Village to value my 2008 Honda CR-V, which recently acquired some cosmetic damage. Seeing that my warranty had recently expired and that I was approaching 100K on my vehicle, I decided that it might be time to test out something new if the trade value was fair. The evening prior to my visit, I had contacted the dealership and spoke to Chris Varade. In the morning upon my arrival, I met Chris and test drove two vehicles that caught my interest: a 2014 Honda CR-V and a 2010 Jeep Grand Cherokee. Chris' knowledge of the ins and outs of both vehicles was impressive. Clearly, he had done his homework, and, fortunately for me, he was able to communicate the pros and cons of both vehicles in a way that made perfect sense to someone who does not work in the auto industry. After our test drives, we sat down to look at numbers for all three of the aforementioned vehicles, and I was thoroughly pleased with the courteous and honest assessments that I was given. The prices were fair and plainly stated, and at no time did I feel like I was being pressured into making an impulse buy. Chris honestly and thoughtfully considered my needs as a customer and as a working father, and I appreciate the insights that he offered to ensure that my purchase would be one that would meet my needs - in terms of quality and price -and keep my family safe on the unpredictable roads of Western Pennsylvania. Making a major purchase is stressful in our modern economy, but the team at Smail - and particularly Chris - made the buying process simple and enjoyable. I love my new Jeep, and I plan on putting some serious miles on her before considering another purchase; however, when I do go to buy my next vehicle, without hesitation, I would make my first stop to see Chris Varade at Smail Honda Village.

mass361

22 de mar. de 2013

My experience started with an email from Curt after I was on line checking out the new Accords.He was very friendly, no pressure and gave me a really good quote right off the bat. I wouldrecommend him and Smails anytime.

alicia1505

21 de mar. de 2013

Had a great experience, Wes really worked with me to make sure I was able to get everything I wanted in my crv. Would definately go back to honda dealership later on when eventually need a new vehicle.

Sblyston

16 de mar. de 2013

Very positive, very knowledgeable, based on Chris's salesmanship we actually bought / upgraded to an crv xl and added extra accessories!! During our decsion making which buying a car this day was not need. Chris never once made us feel presurred or rushed. the dealership was packed that day with customers. Chris could have easily pushed us along in an effort to gain another customer. Would recommend Chris as the sales man you want to purchase from. We have never had someone take the time after our purchase to show us all of the details and how to operate the car as Chris did. Very satisfied. Something that is hard to say based on my past car purchases.

Suzetteb

16 de mar. de 2013

Very positive, very knowledgeable, based on Chris's salesmanship we actually bought / upgraded to an crv xl and added extra accessories!! During our decsion making which buying a car this day was not need. Chris never once made us feel presurred or rushed. the dealership was packed that day with customers. Chris could have easily pushed us along in an effort to gain another customer. Would recommend Chris as the sales man you want to purchase from. We have never had someone take the time after our purchase to show us all of the details and how to operate the car as Chris did. Very satisfied. Something that is hard to say based on my past car purchases.

scole4950

14 de mar. de 2013

Jeffrey was at ease with the contact and made us feel at ease with the transcation.The car was well presented by the dealer catching our eye soon after we were on the lot.The paperwork was executed with a good conversation that kept us informed and entetained.We receievd all that could be expected and more.

mmcmahon52

14 de mar. de 2013

We were very pleased with our Smail Honda experience this week. We went in to process a good decision regarding our 2007 CRV and drove away with a great decision in our 2013 CRV. The salesperson and entire staff took their time with us, answered all of our questions and helped us work through all it took to get our new vehicle.

Honda Driver for 30 years

14 de mar. de 2013

We were very pleased with our Smail Honda experience this week. We went in to process a good decision regarding our 2007 CRV and drove away with a great decision in our 2013 CRV. The salesperson and entire staff took their time with us, answered all of our questions and helped us work through all it took to get our new vehicle.

JCO1

24 de feb. de 2013

A very pleasant buying experience. The salesman (Chris) was friendly, informative, patiently answered all our questions and was very easy to deal with. The listed price was reasonable and from there we were able to come to an agreement easily and without haggling. Overall, we were very pleased.

pguarino17

14 de feb. de 2013

Henry Bachorski was a great to help to me throughout this experience. It was my first new car and he made the process comfortable and informative. I am extremely happy with my new Honda Fit and with Smail Honda! Thanks!!!

seanhribal

8 de feb. de 2013

I aggressively shopped for a new, 2013 Honda Pilot for a lengthy period of time, before making a purchase at Honda Village in Greensburg, via Krystle Forsythe. I can't tell you how much I appreciated Krystle Forythe's professionalism, patience and attention to detail. Krystle Forsythe "exceeded" all expectations in a car sales associate. Krystle Forsythe is truly an asset to Honda Village and should be recognized for her work. I would and will recommend Krystle Forsythe, as well as Honda Village to any/all who are looking to purchase a Honda in the future! Sean R. Hribal

cindy.solarczyk

3 de feb. de 2013

My car was totalled in an accident on New Years Eve. I had been shopping for a car going on 5 wks looking for that "perfect" car to replace a car that I never expected to buy. Every night I was on the computer comparing Toyota, Honda and Chevrolet. Everyone I spoke with had an opinion. I found 2 cars that looked interesting at Smails Honda. I NEVER owned a Honda and thought I would be owning a Toyota. When I arrived I was met by Chris. He was very pleasant and I explained my situation to him. 1 hour later my husband and I were driving off in a beautiful 2011 Honda Pilot that we absolutely love. Chris new how much was in my budget and where I stood in my search. He knew what my criteria was in a vehicle and he was able to find the car that matched those needs. So far I can say I am very happy with my experience at Smail Honda Village. It was a 45 minute drive for us but well worth it!

Angel Eyes

3 de feb. de 2013

My car was totalled in an accident on New Years Eve. I had been shopping for a car going on 5 wks looking for that "perfect" car to replace a car that I never expected to buy. Every night I was on the computer comparing Toyota, Honda and Chevrolet. Everyone I spoke with had an opinion. I found 2 cars that looked interesting at Smails Honda. I NEVER owned a Honda and thought I would be owning a Toyota. When I arrived I was met by Chris. He was very pleasant and I explained my situation to him. 1 hour later my husband and I were driving off in a beautiful 2011 Honda Pilot that we absolutely love. Chris new how much was in my budget and where I stood in my search. He knew what my criteria was in a vehicle and he was able to find the car that matched those needs. So far I can say I am very happy with my experience at Smail Honda Village. It was a 45 minute drive for us but well worth it!

pgg114

29 de ene. de 2013

Henry Bachorski was a wonderful salesman. He was professional,courteous and took a great deal of time with me in orientation to my new 2013 Honda Civic. I cannot thank him enough! Hats off to Smail honda Village. Pam Glaser

awj102

25 de ene. de 2013

As an out of town buyer with over a 2 hour commute, I needed as much information as possible on the quality of the used Toyota Tacoma and the sales price before I could justify making a trip to Smail. Krystle Forsythe was extremely helpful with answering my questions, providing additional pictures and vehicle details, and communicating the sales price. Krystle was very responsive to my emails and respected my request for email as my primary mode of communicaton. When I came to Smail to test drive the vehicle, Krystle and her manager were very fair with the price and were able to work with me to achieve my financial needs. Once the deal was agreed upon, Krystle and Jim Long did an exceptional job preparing the vehicle and papework so my family and I could get on the road for our long drive back home. I enjoyed my purchase experience with Krystle, Jim and with Smail. Even though I live a few hours away, i would defnitely tell friends to consider Smail when making a purchase.

waldoswave32

14 de ene. de 2013

overall experience was great, i got the car i wanted and both Curt Greek and the gentleman that handled my finance were both great. This is the first new car that i bought in the past 15 years and i am very, very pleased. I will have no problem coming to see Curt again when i need my next car.

sherriek317

20 de dic. de 2012

This was our third vehicle purchased at Honda Village , and all with curt Greek as our sales person. Is always a pleasurable experience with Curt. He is knowledgable of the product honest with us and relaxed in his presentation to us. Not pressured in the least. We truly appreciate his honesty.Service department has always been responsive to our needs and all staff are cordial and helpfulJim Kovacs

pdellaquila

10 de dic. de 2012

Smail is the one dealer that is a pleasure to deal with and I actually look forward to interacting with. Curt is awesome. Got a fair price, received prompt and courteous communications, and very importantly, treated both my wife and me equally. Other dealers only want to work with the "man." Highly recommended. We even drove 50 miles to deal with Smail instead of dealing with a much closer dealership for the above reasons.

Love luxury

23 de nov. de 2012

Curtis Greek is by far one of the best sales employees we have worked with. This is the second car we have purchased from him. I would recommend him highly. We have been very satisfied with the Smail Honda dealership in all aspects. They always go above and beyond to make your experience a good one.

rollerskate67

15 de nov. de 2012

Henry was friendly, competant, courteous and helpful. I forget the name of the finance man, but he was also competant and helpful. I would also like to compliment Kevin, the finance man I spoke with on the telephone a couple months ago. He is the reason that I came to Smail Honda.

darrija

5 de nov. de 2012

Curt Greek was great to work with. He found the exact car our daughter wanted and she is very happy with the car and deal!

santini400

30 de oct. de 2012

my wife purchased a crv a few years ago and was very happy with the whole experience and your follow up service. also honda has a good rep as dependable and functionable. i asked for curt and he came through again for us . he was very professional and very understanding to my point of view, not to mention personable and a truely nice guy . i believe he is an asset to your dealer and would ask for his help in any return . trevor, the app guy was also very helpful and pleasant to deal with also . i appreciate the opportunity to become a member of the honda family. my sincere thanks ! wayne

mister s

30 de oct. de 2012

my wife purchased a crv a few years ago and was very happy with the whole experience and your follow up service. also honda has a good rep as dependable and functionable. i asked for curt and he came through again for us . he was very professional and very understanding to my point of view, not to mention personable and a truely nice guy . i believe he is an asset to your dealer and would ask for his help in any return . trevor, the app guy was also very helpful and pleasant to deal with also . i appreciate the opportunity to become a member of the honda family. my sincere thanks !

CandiG

22 de oct. de 2012

We had a good experience at Honda Village and Curt was very nice and helpful during the process. We test drove 2 CRV's and decided on the one that was most right for us. The only thing that could have been better was more money off the year old car but that is just the bargain shopper in me. We had gotten a remote starter for an option and they were very prompt in calling to schedule the installation; however, there were scuff marks on the drivers door and it wasn't washed when we picked it up. Other than that we are very satisfied with our purchase and will definitely recommend Curt and Honda Village to our friends.

kathy

22 de oct. de 2012

When I went to visit the dealership, I wanted to see the new Odyssey. I had to take my 7 month old grandson with me. Tony was so accomadating to my situation and very patient. He made a special effort to keep us out of the rain. When we went to pick up the car, he had everything in order to expediate the process. He took time to explain the car and just left my husband and I with the feeling that we mattered even after the sale.

Krautbauer

18 de oct. de 2012

Henry was very friendly, helpful, and patient with all my questions and concerns. He took the time needed to make me feel comfortable about the purchase of my Pilot. I would definitely recommended Henry and Smail Honda to all my friends and family.

andeleigh37

15 de oct. de 2012

I can't express how Happy I was about the quality of service I had working with Jeff! He was very helpful and answered all the questions I had with all the details needed. Also, he was very patient and gave me all the time I needed before deciding on the right car. After driving multiple cars and finding out what I liked and didn't like I came across the car for me! Surely enough, Jeff was still there filling me in on all the details about the car to see if it had everything I needed. I have recommended my friends and family to Smail Auto, and to Jeff because I was treated with a very friendly environment, respect, and I cannot thank him enough!!

lorin.zimmerman

13 de oct. de 2012

We were in the market for a new Minivan and visited several dealers. When we got to Curt Greek at Smail we were immediately impressed. Curt was low pressure and knowledgeable and he helped us find the vehicle we wanted. We also got a great price on the van. Curt had a calm demeanor which is very important when buying a new car. We will use Curt again for our next car purchase. Thanks again.

BJASi10812

13 de oct. de 2012

I appreciated the "no pressure" approach Corey took with me. He answered most of my questions about the car and was willing to find the answers if he did not know. He has continued to "follow-up" with any questions that I may have. My experience with the business department was also "no pressure". Jim Long presented options to me while pointing out what he thought would be beneficial to me. I have been a Toyota owner for 35 years and this buying experience was far and above the most pleasant buying experience that I have ever had.

Lorin Z

13 de oct. de 2012

We were in the market for a new Minivan and visited several dealers. When we got to Curt Greek at Smail we were immediately impressed. Curt was low pressure and knowledgeable and he helped us find the vehicle we wanted. We also got a great price on the van. Curt had a calm demeanor which is very important when buying a new car. We will use Curt again for our next car purchase. Thanks again.

Anthony 12

9 de oct. de 2012

This was the most hassle free car buying experience that I've ever had! From initially contacting Henry Bachorski by email to picking up the vehicle quickly, it went seamlessly. Henry gave me a great price in the email. I then called to finalize the deal. When I went to pick up the truck at the dealership, the vehicle was ready and the paperwork went very quickly. This is my second purchase from Henry and both went without a hitch!

Ridgeline fan

9 de oct. de 2012

This was the most hassle free car buying experience that I've ever had! From initially contacting Henry Bachorski by email to picking up the vehicle quickly, it went seamlessly. Henry gave me a great price in the email. I then called to finalize the deal. When I went to pick up the truck at the dealership, the vehicle was ready and the paperwork went very quickly. This is my second purchase from Henry and both went without a hitch!

Mgeletka

7 de oct. de 2012

We had already decided to purchase a Pilot but had not yet decided on which dealerships to visit. When we stopped at Smail Honda to look at their inventory, it was the treatment by Frank Moyer that convinced us to purchase a vehicle at Smail. Customer service treatment is very important to Phyllis and me.

jsalem

6 de oct. de 2012

Excellent experience. Wes was accommodating to my schedule to find a time when I could visit the showroom to look at Accords. He worked through two vehicles until we found the right Accord.I took delivery that evening!

firmstonek1

4 de oct. de 2012

Jeff was GREAT!!! We had been to several dealerships and was extremely impressed with Jeff's knowledge and honesty. We were not looking at buying a Honda, only in the neighborhood and thought we would stop by. Within ten minutes we were test driving a CRV and a half hour later Jeff was closing the deal. I LOVE my Honda CRV and would recommend SMAIL Auto Sales to anyone wanting to purchase a new vehicle and Jeff is the man to see!!!! Scott and Kristal Firmstone

amygood

3 de oct. de 2012

Chris was very friendly and informative on all parts of the vehicle. He thoroughly explained all the features of the vehicle in detail. Good job!

neilhooverpainting

2 de oct. de 2012

My husband and I have had a few bad experiences at dealerships and it was great to finally have a good experience. Chris Varade was very helpful and friendly. He made the process of buying a vehicle a pleasure. He didn't give us any of the usual nonsense that comes with buying a car. He really did what he could to work with us. We would definitely recommend the dealership and Chris to friends looking to purchase a new or used car.

chieferrandboy

28 de ago. de 2012

We buy cars very rarely, take care of them and expect them to last for a long, long time. So naturally, when we had a 1997 Honda with over 200K miles, we thought it was time to start looking. There were a lot of good candidates which we looked at. Nissan's Versa was wonderful and the dealer was superb. We were close to being won over, but thought we should at least try equivalents like the similar sized models made by Kia, Hyundai, Ford, Scion and, of course, Honda. All were quite similarly priced for comparable equipment.All of the local dealers except Scion were willing to give us a day or more trial with their car. We did find a Scion dealer in a nearby town who was willing, but the Smail service was extraordinary. Yeah, they don't dicker much if anything on price. But dealer service is part of the total package and we felt that the only one who would come close to Smail Honda was the local Nissan dealer who offered a lot less warranty for only a little less price.Wes was helpful without being pushy or annoying in any way. I think we would have been happy with any of the six candidate vehicles because they are all great products. But when we crunched the numbers the TOTAL package tipped in favor of the Honda Fit and Smail Honda.

Thomas Toth

25 de ago. de 2012

A very enjoyable experience. I will recomend you to my friends.Highly knowledgeable people, and quick and efficient work got us in and out in no time. The finance manager Michael was also very good.

farinafc

15 de ago. de 2012

I was very impressed with Henry Bocharski as my Honda salesman. He provided my wife and me excellent service while we were looking for a new car (even patiently waiting while we flipped back and forth between colors). His first price offer was a few hundred lower than another dealer with whom I had spoken, and his offer was much more in-line with my own research.I was also generally happy with Bud Smail as a dealership - we had been referred by many happy friends and family members.My only point of contention was a ridiculous low-ball offer for my trade-in from the trades manager. Had I not had a printed copy of a trade-in offer from another dealer (more than double of Smail's assessment), I don't think they would have budged and I would have had to walk away.I would recommend Henry and Smail to anyone looking for a new Honda (especially if you are not bringing a trade)!!!

Lynn Herring

12 de ago. de 2012

Curt Greek was friendly, knowledgable, honest and allowed me to purchase a vehicle with no hassle. I would definitely recommend Curt and this dealership to friends, family and collegues.

eaprof

4 de ago. de 2012

As a recent widow, buying a new car was my first major purchase. I did some research, and through AAA.com/auto I was promptly contacted by Curt Greek from the internet department at Smail Honda Village. He answered my many questions before I made an appointment with him. Needless to say, this eliminated a lot of the anxiety often associated with dealing with new car dealerships.I have only positive comments about my experience at Smail Honda Village. Everyone was courteous and responsive to my concerns. Curt is knowledgeable, personable, polite, and willing to go the extra mile to help his customers. Even after completing my selection, I still had questions, and Curt was patient while answering them. Upon delivery of my new Honda CR-V, Curt explained all the controls so I could drive away in confidance. Later I received an internet tutorial from the dealership which has been a great help - especially for a low-tech person like me.I had contacted other dealerships before working with Curt. None were as helpful as Honda Village. I have already recommended Curt Greek to family and friends. From now on Smail Honda Village will be my first stop. Congratulations to everyone at the dealership. Definitely an A+ rating,MaryAnne Fletcher

LJSJES

4 de ago. de 2012

Curt was responsive to initial email, ready to answer our questions when we went for test drive, and easy to work with for the final sale.

needlejabber

23 de jul. de 2012

I came in to ascertain what the dealership would give me for my 2009 CRV and came home with a new 2012 CRV. I was thrilled with Curt's friendliness,knowledge, accuracy, and speediness. Never in my fifty years of car purchases has the salesman reviewed the new car and all its features. He made sure that I left with no concerns about any of the operative areas of the car. He is a wonderful sales person. The finance person also did a superb job.

Acecarr

23 de jul. de 2012

As a rule we normally prefer to deal with an "old school" salesperson; however, after meeting and talking to Chris Varade, we were quite surprised with this young man's product knowledge, maturity and professionalism. Our meeting with Chris has resulted in an extremely satisfying Honda "Civic" purchase.The CarrsLigonier

Skotadia

17 de jul. de 2012

Scott Bernabo is excellent sale person. He does take time to explain all your questions in detail. Also helps to get the best possible price for your car. I highly recommend to select him as sale person to get best deal.

Karen Furin

13 de jul. de 2012

We had a very positive visit at Smail Honda Village. Curt Greek greeted us on arrival and had the used Honda we were considering running for our test drive. The paper work took a little time to complete, but that is to be expected.In less that 24 hours, I am the new owner of a 2010 Honda Accord and couldn't be happier.Thanks Honda Village, we will difinately recommend you to family and friends

rsgolf330

6 de jul. de 2012

We looked for over a month from Ohio to Washington, Butler,Pittsburgh and Greensburg. I won't go into all the crap we had to listen to from salesmen and sales managers. we felt like we were on Revolution Blved in Tijuana Mexico. Trust me it's not a good thing.We stopped in Smail Honda on Saturday and drove our 2007 Honda Fit Sport home on Tuesday. Smail and Jeffery were great. We were able to take the car to our mechanic, the paperwork took but only a couple of minutes, the car was cleaned and the tank filled before it was given to us. No that is service!!! We can't say enough about Jeffery. He handled the sale perfectly. He answered every question we had in person or on the phone, and quickly. We weren't handled, we were talked to. All those other jerks need to come and watch him for a day to learn how to be a salesman.

jmspgh

27 de jun. de 2012

I've tried other dealerships closer to me (Pittsburgh), but always end up coming back to Honda Village for the friendly, helpful, and efficient service, the well-equipped waiting area(s), and the all-round great atmosphere. It's well worth the extra miles!

PMaff47

23 de may. de 2012

This is the second car we've purchased at Smail Honda. In both cases we were treated with respect and candor. Jeff went out of his way to accommodate us and present the best deal to us. We were initially undecided about which Accord model we wanted. Jeff and Patsy were so good about giving us prices on each model under consideration. At no time did we feel pressured or rushed. We left the dealership feeling happy with the car, the price and the way this sale was handled. Jeff was even nice enough to set up the Bluetooth feature in the new car. Since we aren't big fans of our cell phones, this was a big deal for us. We will certainly return to Smail Honda Village for future purchases.The days of the "old school" car salespersons don't exist at Smail. In this showroom you can expect to be treated as a valued customer

boxerdog

21 de may. de 2012

Purchased my first Honda Pilot from Smail. Was impressed when I bought it. While my vehicle was in for service I began to look at the new 2012's. I was able to trade my 2011 in for a 2012 and keep my payments the same. The whole process took under 1 hour. Not bad for someone who was at the dealership for an oil change. The professionalism of the staff and the management is impressive. There were no games played and they were fair and upfront with the sale agreement with me.

AndrewMStuchal

15 de may. de 2012

The salesman was very helpful in helping me choose the right car for me and at the right price. I have and would recommend this dealer again to friends and family.

mburkardt

5 de may. de 2012

I bought my last new car at honda village from Curt Greek and It was the easiest new car purchase I had ever made. This experience was similar. New car buying doesnot have to be painful

janetfedder

21 de abr. de 2012

The staff at Smail Honda Village were great. Kevin was easy to work with. He helped us pick out a vehicle (which we absolutely love) at the right price. It was the best experience we have ever had buying a vehicle. Thank you guys!

joje

17 de abr. de 2012

The whole staff was great to work with. NO hassle and NO pressure. Curt is very friendly and was really informative. He was able to answer all of the questions that we had.

mamalsam

17 de abr. de 2012

Scott Bernabo was exactly the type of salesman that we like. He was very helpful in all the information that we asked for. The best part was that he wasn't a PUSHY salesman - if so we would have left like we did at other sales lots prior. He was easy to talk to and he listened to what our list of wants and not-wants were. I was really thrilled that I could get my leather seats without having to wait forever!!!!Scott went out of his way to bring us the 'new' paper work that needed to be signed, even though we live over an hour away. Even then he was showing me different things to do with the phone and navigator (which I love). What can we say, Scott was GREAT and Jim Long was as helpful also. Their personallities reminded us of our boys, so they were very easy to get along with!! We have told many people already about Honda in GREENSBURG not Johnstown and about the great service that we had. We have given Scott's name out to many people. We have an archery business so his name will travel far amoung our customers.Thank you Scott for everything!!!!Jim and Mabel Walker

gnecco

6 de abr. de 2012

Suprised sales rep, Curt, went with us to test drive. A few other dealerships gave us keys and off we went without sales rep. Fortunately for us, Curt was low key.

mcdonaldbl

28 de mar. de 2012

I had an appointment for service on my 09 Civic & left with a new car. Curt was very easy to talk to & work with. Started out looking at one model & after talking decided on another & I saved money. Very pleased with my new 2012 Civic, had to drive it to VA the next day & really liked the ride. I'll return to Smail Honda for my next car. I already know I receive great service when I need anything done.

lexi719

21 de mar. de 2012

My fiancee and I stopped in today to check out a few possibilities of a new vehicle. When we walked through the door he greeted us and we explained what we wanted. He very quickly got to the point and knew just what to do. He has a very friendly personality and was very knowledgeable about the cars and did a great job explaining EVERYTHING! Very friendly and intelligent salesman. I would definitely go back to Smail Honda Village and work with Scott Bernabo in a heartbeat. I highly recommend him to anyone.

mary40mary

21 de mar. de 2012

I had been talking with Henry over the past few months about purchasing a used car. However I was going to wait until this summer, having two children in college I have to watch carefully how I spend. I went onto your website( which by the way is very easy to navigate)and began to look immediately the chat with a sales rep came up and it was Henry. After a few emails and phone calls back and forth I decided not to purchase a used car but to buy a new Accord. I have only had the car for 4 days but I love it. Henry made the process so simple my husband kept saying you're buying a car you never saw or drove who does that? My husband came with me and was so impressed with the immediate attention we received he also loves the car. The financing was all prepared and took less than ten minutes. I can honestly say it was the best car purchasing experience I have ever had!Sincerely, Mary Lee Alu

whurley

15 de mar. de 2012

This is my second purchase with Smail Honda Village and both times, I have had excellent customer service and financial assistance. It is even more comforting to know that the people I met a year and a half ago are still with the company. The best part of my purchase...getting to bang on that gong! My Honda C-RV is my dream car and am so happy that I have had the opportunity to work with such wonderful people! Thanks for a great experience and a GREAT vehicle!

krazyolecrow

15 de mar. de 2012

I was very pleased with my experience at Smail Honda. I am usually all frazeled by the time I leave a dealership, but this time I was pleasantly surprised! I would return again in a minute. Thanks to Scott Barnabo

newcar49

9 de mar. de 2012

I recently had a very good experience buying my first new car in 12 years from Smail Honda Village. I worked with Chris Varade who was responsive to my questions, respectful of the research I had done, and made the process as painless as possible. No high-pressure anything, no hidden fees in the negotiating, just a great new CRV at a great price. I have since used the service department to have a hitch added to the vehicle and was treated with white glove care there as well. I am loving my new car and it was a genuine pleasure buying it from Chris and Smail.

LENDEN

8 de mar. de 2012

My Salesman, Curt Greek, was friendly, knowledgeable, accomodating,and made the purchase process go smoothly. I would recommend Curt to anyone interested in buying any Honda product.

jpollack354

6 de mar. de 2012

My entire purchasing experience was very positive. Wes Dey, my sales consultant, was very knowledgeable and professional during all aspects of my new vehicle purchase. Knowing I was interested in the 2012 Honda CRV, he kept me up to date on when it would be expected at the dealership for sale. He did not pressure when I stated I was not ready to purchase, though he made several follow up contacts to check the status of where I was in my buying process and took my lead when I was ready to pursue a new vehicle. He thoroughly answered my many questions and toured me through the car without a rush and even answered more questions during a follow up phone call after purchasing. I would highly recommend Smail Honda Village and especially Wes Dey.

crcst39

7 de feb. de 2012

My family and I had a very good experience at Smail Honda Village in Greensburg. We were given exceptional customer serive from our salesman Henry Bachorski, received a fantastic price for our trade in and an excellent rate with Honda financing. Our total time spent at the dealership was surprisingly short from the time I picked out my new car until the time that I was driving it home.

rmo518

30 de ene. de 2012

Curt was down-to-earth, not at all pushy, and genuinely helpful. There was no endless back and forth haggling, just an honest discussion of what we were offering the dealership. An offer they not only accepted, but even beat by $50. This was a refreshing change compared to our recent experience car shopping at other dealerships. Curt was friendly, with a good sense of humor, and he went above and beyond what we expected, even neatly packing our new car with the items we had in our trade-in so when the paper work was finished, we could just drive home. The Business Manager, Eric Woodmancy, was a pleasure to work with as well.

judie116

17 de ene. de 2012

I had a great experience at Smail.Any time I went to the dealership, every one was very friendly and helpful. I went there because Patsy Dorazio sold us previous automobiles, and dealt with Curt Greek, who was great, He showed us the car, as soon as it came off the truck, Explained all the features. and helped us with the paperwork, to make the transaction go smoothly. I highly recommend this dealership and Curt Greek.

DMcCommons

3 de ene. de 2012

My rating is based on my buying experience with Curt Greek and Smail Honda. From my initial contact, they moved directly to a competitive bottom line. My experience at other dealerships while looking for the best price was one where they wanted to haggle to make a better deal for themselves. All of the individuals that I interacted with at Smail were polite and responsive to my requests.

kgotts

3 de ene. de 2012

Frank Moyer was so wonderful to work with! His patience & expertise made the process go so smoothly! He went above and beyond what we expected from our salesman and was not a pushy one either! He got us (after having to track it down before it was built) exactly what we wanted and when we needed it. The expected time of arrival was accurate and the Pilot was exactly what we hoped for. Frank took the time to explain the whole process to us and go over the car and all the 'extras' in it. Mike in finance even found us a lower rate than what our credit union was. All in all, the experience of purchasing a car through Smail was awesome. With people like Frank, we would highly recommend going there to purchase your next vehicle!

skeetz

2 de ene. de 2012

Im 51 years old and i have bought a few cars or trucks thru the years, this had to be the best exp i had to date on buying a car or truck. Absolutely no pressure at all from no one at the dealership they worked with me and my wife on a price that we could afford and we were both very happy. We got a very clean and very well maintained used truck this is the first time i ever purchased a vehicle from them and would definetly go back. Have already recommended them to friends and family,ask for Henry you wont be disapointed.

morgano

28 de dic. de 2011

Great experience! No pressure!!!Everyone in the showroom seemed happy as well as helpful.We owned a Honda Accord prior to this purchase and returned,enough said. Great customer service.Happy Customer!!!!!!Will return!!!

slimszym

3 de dic. de 2011

my wife n i went to look at an honda insight because i really liked the overall look of the car! salsman tony approached the wife n i and asked if he could help with anything! i told tony that we were just looking at the insight n that i have never owned a honda and the wife had said to look at the civic lx.tony was very professional and told us if we needed any help just ask!tony was not over our shoulder or just being a nag! he left us to brouse until WE were ready to speak to him and with that kind of COUSTOMER SERVICE from tony and smail honda and eric(finance manager)i WILL RECOMMEND smail honda to family and friends! my overall rating for smail honda is an a+++!!! experience!! thank you,dave n diane greensburg, pa.

Love my Honda

3 de dic. de 2011

My first contact with the dealership was through live chat. I spoke with Wes Dey who was friendly and helpful. We arranged for me to visit the dealership a few days later. Wes was extremely accommodating, patient, but not at all pushy (which I would have hated). That evening, after a test drive and a look at several vehicles (new and used), I made arrangements to purchase a new CRV. I'm very pleased with my Honda (this is my third, including one Acura). I would recommmend Smail Honda to anyone, and I would especially recommend speaking with Wes Dey.

MikeOrange

4 de nov. de 2011

We turned in our leased Honda Odyssey and got our 4th Odyssey now at Smail Honda Village. I have been with Smail Honda now for ten years and my Dad has been with Smail now for almost 30 years. Curtis was fantastic very easy to deal with and showed me all the features of he car. I am always pleased when I leave Smail Honda. Keep up the great job!Mike Orange

Dodds

4 de nov. de 2011

We have been "Honda people" since 1988. The service has always been top-notch, and the salespeople are always very professional. Curt Greek knew that we were interested in the Pilot and had kept in touch with us for several months. He was never "pushy", knowing that when the time was right for us...we would come in. This past week, we decided to "take the plunge." Curt spent a lot of time with us, explaining all the features of the Pilot. The whole transaction went very smoothly. Curt deserves a lot of credit for this. He has since called to see if we have any questions after driving the Pilot for a couple of days. A great experience!

Charrr

1 de nov. de 2011

My van was in pretty bad shape, so we decided to look for a new car. I'm moving to California soon, so had to get a good emissions car for the move. I was generally looking for a Honda Civic, but then my boyfriend found this certified pre-owned Honda Civic Hybrid on the internet. I contacted Curtis Greek, went to meet him, took the car for a test drive, and LOVED it! He was very great in getting together all our paperwork, and getting everything set up. The financing man (forgot his name >.<) was also really helpful. Went through a lot of different choices we had, told us the best route to go for long term financing (I'm younger with not a terribly great income), and the best warranty plan that I could do. The next time I get a car, I will most likely go back to the same place again if I am in Pittsburgh--even though it was a 1 hour drive away from my home, I think it is worth it. The customer service there was great!

dkane

27 de oct. de 2011

If you want a dealership that is honest and willing to work with you, please visit Smail Honda. Smail Auto Group is great group of friendly and warm people. I would recommend Smail Honda and Kurt Greek to anyone looking for a Honda!

rlash

26 de oct. de 2011

I don't know how the purchase of a vehicle could get a whole lot easier. Curt, the salesman was genuine and knowledgeable, and everything moved along real smooth. Of course I would have liked to gotten the price down more but I was satisfied with where we ended up. The prep of the vehicle was quick and the delivery explanation was thorough. Couldn't be happier.

pdot1250

15 de oct. de 2011

We were contacted by the dealership because they thought we could upgrade to a brand new model of our current vehicle without increasing our monthly payments. They were good to their word. There was absolutely zero pressure. They shared the cost of installing a few "add ons" to the new vehicle that we had on the previous model. We now have a vehicle that is three model years newer than our old one at the same payment level.

Jeffrey.Kovacs

6 de oct. de 2011

The best thing about working with Curt Greek is that he valued our time. We communicated frequently online and when I visited to pick up the leased Accord, he was thorough in describing the car, but respecting of our time as we have a 1 year old son who doesn't want to stay in the same place very long. Curt was pleasant and understanding. He's been available when needed and quick to respond in all circumstances.

carbongirl1

4 de oct. de 2011

Salesman knowledgeable with the product. I liked the fact that it didn't take all day to close the deal. We were done in 3 hours. Hate spending all day waiting around. Salesman and Business Manager knew their stuff.I previously owned a Pilot and it was probably the best car I've ever owned, that's why I purchased another Pilot. Service department is also excellent.

rlena116

4 de oct. de 2011

Our buying experience at Smail Honda Village was very positive. Curt Greek, the sales rep.and internet sales manager, made the whole process very low key and painless. He agreed to match the lowest quote we had received , and was very patient in answering all of our questions and concerns. After delivery of our Honda odyssey he took the time to explain the operation of its many features. We would highly recommend this dealership and Mr. Greek in particular if you are interested in purchasing a new Honda vehicle.

RickZ

5 de ago. de 2011

As a long time GM owner I assumed that I would continue that loyal relationship when I began looking for a new vehicle last year. However, right around the time that I started looking GM announced that it was eliminating some of its divisions including Pontiac which was the line of the vehicle that I had at the time. As I primarily use my vehicle for recreational and dog chauffeuring purposes I was hoping to find a small SUV. The options at Chevy were limited to the HHR which did not have 4WD, not a necessity but useful for snow and getting to hiking trails. Otherwise the HHR was okay but smaller than I would have liked and very low to the ground, which presented a challenge to me and my bad back. I had originally avoided GMC because their products were becoming prohibitively expensive but they had recently introduced the Terrain and also had the Arcadia. Both were okay but still relatively expensive if decided to go with a 4WD model plus all of that plastic in the front of the Terrain made me a little nervous about taking it into the woods. Around that time I was reading a magazine and saw an ad for the Honda Element which had a dog friendly package option available so naturally I had to investigate it. Now at first glance, the Honda Element may not be the best looking vehicle out there but from a functionality perspective I am beyond satisfied. In fact the quality and flexibility of this vehicle have gone beyond my expectations. Ironically, there is a Honda dealer closer to where I live but when I was searching the Internet for Elements with the options that I wanted Curt Greek from Smail Honda responded almost immediately to my inquiries and I was impressed by that. To be fair the local dealer did eventually respond but by time that they did Curt was already presenting my with models with options that I wanted. Needless to say I never did get back to the local dealer and a year later I am not sorry that didn't. My first time experience with Honda vehicles in general and Smail Honda specifically has not only been positive but impressive. After dealing with GM and one of their largest local dealers for longer than I care to acknowledge, it has been a great experience to feel that my business was not only wanted but genuinely appreciated. In closing I just want to say thank you to Honda for making a great affordable product, and to all of the good people at Smail Honda, specifically Curt for all of your professional assistance and the great service people.

John and Deedra Mauck

31 de jul. de 2011

Best experience that my husband and I ever had purchasing a vehicle. We would definitely return to Smail Honda Village when we decide to purchase another vehicle!I first contacted Frank Moyer, salesman, by phone to clarify some things I saw on their website regarding the vehicle we were interested in and the Certified Honda Warranty. He was very knowledgeable and answered every question that I had. After visiting some dealerships in our local area, we decided to make the hour and a half trip to Greensburg to look at the vehicle we were interested in. Upon arrival, it began to rain. Frank made accommodations so we were able to view the vehicle out of the rain. He walked around the vehicle with us and explained every detail about the vehicle. Once we were ready to take a test drive, he rode along explaining all the interior features, answered any questions we had, and insisted that both my husband and I drive the vehicle before we considered purchasing it. He worked very hard for us getting the best trade in value for our current vehicle and the best price for the vehicle we were purchasing. While we were waiting to complete our financing paperwork, Frank was very accommodating providing snacks and drinks for our family.Our experience with the Financing Department was just as good. Eric Woodmancy completed all of our paperwork and explained everything we were signing in detail. He was able to get us a better interest rate, which allowed us to purchase an additional warranty.Both Frank and Eric worked an hour past the dealership closing, so we could take the vehicle that day and would not have to return at a later date.I would definitely recommend Smail Honda Village to anyone. It was worth the drive for the pleasureable experience we received.

krdavis

14 de jun. de 2011

Jeff went out of his way to have the car ready and waiting with a huge bow when we came to pick up the car with our daughter, knowing it was a surprise for her birthday. Mr. Connelly helped us with all of our financing paperwork and was timely and courteous. It was a very good experience.

deannalp58

7 de jun. de 2011

My experience with Smail Honda, and Ralph in particular was absolutely wonderful.He helped me find the exact vehicle I was looking for, and with no;high pressure sales tactics, only a warm, friendly and helpful attitude.This was my very first solo car purchase, and I would most definitely return to Smail for future purchases, even though they are farther than many dealers near my home. The drive was well worth it. I will most definitely recommend Smail Auto, and Ralph Kercheval to all my family and friends!!!

brennang

5 de jun. de 2011

I usually don't enjoy purchasing a car because I find it tedious and a high pressure to buy experience. I had a wonderful experience when I purchased my car from Smail Honda Village. The salesman was knowledgeable and professional, as well as the manager.Both were very helpful in explaining all details of the purchase. I will gladly go backfor my next car and have told my brother-in-law about my experience and he will also useSmail when he purchases his new vehicle in the near future.

grizzlygunnar

5 de jun. de 2011

Curt was great. He was very easy to work with and the entire process went smoothly. He made us feel very welcome and didn't pressure us into a purchase.

pdellaquila

26 de may. de 2011

The entire experience was great. We negotiated via email and phone, Smail found the car we wanted in the color we wanted (no other dealer could "find" one), they gave us the best price, and they were very gracious, professional, personable, and NOT high pressure during the sale. We do live about an hour drive from their dealership, so it is unlikely we will go there for service, but I will definately contact them the next time we go car shopping.

adriennegaydosh

23 de may. de 2011

This was the absolute easiest new car purchase I've ever experienced. Chris was very helpful to my husband, who had to coral my 1 year old while I decided on a vehicle. We did not play a numbers game, back and forth and I sincerely appreciated it. I felt like they made me a great offer and did not play the bargaining game. I will definitely be back!

RBlystone

3 de may. de 2011

Salesmen Terry Casteel was a pleasant and friendly person to work with. Even though I thought I should have gotten a little more for my trade in overall, I am very pleased with the end results. I am pleased with my new Honda, and I would to recommend to my friends to deal with Terry and Smail Honda for any of their new car needs.

hellokitty20

27 de abr. de 2011

I bought a new 2012 Honda Civic and was so happy with how I was treated. Vince Ciacco and John Myers were so very nice. I would recommend the dealership to anyone who is looking to buy a new or used car. From the time you walk in till you leave you are treated right.

atlamid

26 de abr. de 2011

Chris provided accurate information and was helpful in the decision making process.He is friendly and kept in mind the good of the customer over the sale.The information provided, his manner, all reflected credit on the dealership and Honda Motors.In my opinion, his attitude would well serves Honda, and could be a model on sales and customer relations in general.

jleya714

26 de abr. de 2011

I was in the market for a new vehicle and was exploring some options on line and came across "Quick Quote". I thought it sounded like an easy way to get a price for a car without all the hassle. I liked the price that I received on line and went to the dealership to check it out. When we got there, I was able to hook up with the email contact, Curt Greek, and was pleased to find that he was just as easy to deal with in person. Being that I had a Honda before, with over 200,000 miles, I knew the Honda car was a good car. To me what was more important was finding someone that I could deal with and avoid the hassle of going back and forth on price. Curt presented his fair price in the email and stuck by it. I was very pleased with the experience.As a side note, Curt was also training a new employee and she seems like she will be an asset to your Company.

davez3120

21 de abr. de 2011

My overall buying experience was very good. Frank was very knowledgeable and thorough. He worked very hard to meet my needs and expectations and I would recommend his services to anyone.Greg was reasonable and I look forward to the continued service from his dealership.

fire70

20 de abr. de 2011

We had a great experience at Smail...Our salesman, Terry, was professional and very helpful. We never felt pressured and any and all questions we had were answered quickly. We would, and have, recommended this dealer to our friends and family members.

indy_historian

20 de abr. de 2011

This is my third car from a Smail showroom, and it most probably won't be my last. Yes, I actually go out of my way to buy a new Honda from Smail, dismissing another dealer closer to my home, and they have always come through with the right vehicle for my needs. This sale was handled by their internet salesman, Curt Greek, and upon completion of the deal, I cannot say enough about the high regard I have for the entire experience. Once again, Smail Honda, or more specifically Curt, came through with the model I wanted, fairly priced, equiped to my exact needs, and delivered in the color I most desired. Now how can you beat that? Kudos also to Mike Donelly, who executed the leasing paperwork in fine, easy to understand, terms. Overall, this dealership is the best when it comes to delivering my new car needs.

vjoneil

19 de abr. de 2011

Tom Sylvester was our salesman and his knowledge and efficiency made it a pleasure to do business with him. My husband, who does not like to just sit around was also a pleasure, which I also owe to Tom. I can't believe Honda is offering such a sale and recommended it to our grandson who also bought a car last night.

jillwolford

18 de abr. de 2011

My husband and I went to the dealership for an oil change and met John. We were just looking around for something to do and ended up taking an Accord for a ride. We liked it so much, we talked with John about price and options. He was very helpful and gave us a deal we couldn't refuse. We love our new Honda...thank you, John!

sickels

12 de abr. de 2011

Henry Bachorski found exactly the car that I needed and at a price that I could afford. I was looking for a used car that got at least 30 mpg and low mileage. My Toyota Corrola is perfect for me. Henry made it very easy to try it and buy it!! Thanks for all you do!

dgardd

11 de abr. de 2011

Henry and the whole Smail team made purchasing my new CR-V a painless process. jNo high pressure sales pitches, just a fair price for a good product. My questions about the car and options were answered with the knowledge of someone very familiar with the product. Upon delivery of my car Henry tok time to review the operation of my CR-V beyond the basic operations. Ensuring my comfort with the vehicle.

risbojr

4 de abr. de 2011

Henry Bachorski was fantastic. He is very knowledgeable about Honda vehicles and was helpful as we decided on options for the CRV that we purchased. Henry treated us both like he really valued our business. We appreciated that he did not use high pressure sales tactics and really took the time to listen to us. We felt like we got a good deal that was mutually beneficial to us and Smail Honda Village. When we picked upo our new vehicle, Henry was very helpful explaining the features of our CRV. He also followed up with us to make sure that we were satisfied with our purchase. We also had a good experience with others that we met at the dealership including the business manager who did a great job getting us quickly through the paperwork. We highly recommend Henry Bachorski and Smail Honda Village.

mgfalo

31 de mar. de 2011

I was very pleased with my overall experience dealing with Wes Dey at Smail Honda Village. From our e-mail correspondence to our face-to-face interaction at the dealership, Wes was cordial, patient, and enabled me to drive away in my new vehicle feeling good about the deal I received.

rosannadanna

31 de mar. de 2011

My husband and I just went looking at the Hondas, and we were greeted by Bill,within minutes , we felt like family! The way everyone treated us was really beyond the 5 stars.Well we left with our beautiful 2011 Honda Civic and we really felt so good and we knew we made the right choice. Thank you Bud Smail Honda,. P.S. Give all of your employees a big fat raise! They a doing a terific job! Sincerely Rose and Dan Moorhead

jw4040

30 de mar. de 2011

Jeff went out of his way to get us the right color and everyone was very helpful. The Drive was very far, we could have gone to a much closer dealer but we chose Smail because of their sales staff, it was worth the drive because we are very satisfied thank youuuuuuuuuuuuuuuuuuuuuuu

valentich

26 de mar. de 2011

I leased a new 2011 Honda Pilot. Curt Greek was able to help me over the phone and for me that was wonderful! I have 2 small children and was unable to car shop. My mother also leased a Honda CR-V with Curt Greek's help. I would recommend him and the Smail Honda Dealership to everyone. I also thought that the gentleman who hepled me with the financial aspect was very nice and made things easy to understand and made things quick. My 4yr old son was with me and he played with toys in the office and he let my son take toys home. It was very nice and my son really appreciated it. I will be back to Smail Honda for another vehicle in the future. Thanks again to Curt Greek for all of this help!! Sincerely, Jill Valentich

pandr614

24 de mar. de 2011

I just purchased my first honda CRV from Smail Honda Village.This was the best experience I have had in buying a new car.John Myers was very knowledgable about the vehicle and worked to get the price to where i needed it to be.It was suprising to me how smooth and quick the whole process went.Mike Donnelly was helpful in finalizing when signing the papers.I would certainly recommend Smail Honda Village!

ellysilvis

24 de mar. de 2011

Mr. Moyer was very helpful in my search for a new CR-V. I had some concerns about different types of four-wheeled drive vehicles and Mr. Moyer went out of his way to answer or find answers to my questions. It is rare to enjoy visiting a dealership to purchase a vehicle and I dreaded the thought of doing so. However, this visit was enjoyable and informative. I would recommend anyone who is shopping for a new car to contact Mr. Moyer. He certainly went the extra mile to make this experience a positive one for me.

leabeezer

24 de mar. de 2011

Curt Greek was an excellent salesman!! I did not feel pressured at all. He explained my options that I had on a CR-V which made it easy to make my decision. My overall experience with Smail was pleasant. All the staff was very friendly and helpful. I had a tpms light come on my dash and had to take it to service. Service dept was great! They took their time and explained the problem and had it fixed.

RichDee

22 de mar. de 2011

My wife and I welcomed our second son three weeks ago. It was time for a reliable SUV. Driving by, we decided to stop and look at the Honda Pilot. We were greeted by Terry and John Meyers. After a brief history of what we were looking for! Terry appeared with the keys to a brand new Pilot. After a very informative test drive, Terry admitted that he has only been a salesman for 1 week. He was courteous and attentive. For questions that he wasn't sure about he consulted with John Meyers. What a team! These two professionals made our needs and requirements a priority. After some brief number crunching, we agreed on a more than fair deal for our trade with only one problem....we didnt have our trade with us. Site unseen, they offered more than fair market value for our trade. The next business day they began all paperwork and financing before we arrived along with installing two major accessories before our delivery time after work. They realized that we had two young children at home and didn't have disposable time. We were out the door in one hour with our Brand New 2011 Honda Pilot. Great prices, exceptional customer service and a great product. What an awesome experience. John and Terry have customers for life

copperbird41

16 de mar. de 2011

The above ratings reflect the overall customer service that Smail Honda provided during our recent vehicle search. This is the second time that we have been a Smail customer and Curt on each occasion was respectful and very helpful with our purchase options. If and when we decide to look for a new vehicle, we will be contacting Curt. Curt's demeanor is low key and there are no feelings of high pressure salesmanship that we Do Not Care to encounter when purchasing a vehicle. Curt presented all available options in a very professional manner and listened to what our current needs were at this time. Curt is an asset to Smail Honda's sales' staff. We would also like to say thank you to Patsy for his interest in our purchase options. It was appreciated. The final signing of papers was a very efficient process, also. From start to finish, we are extremely satisfied with the Smail experience.

nds217

7 de mar. de 2011

I recently purchased a Honda CR-V and had a terrific experience at Smail Honda Village in Greensburg. John Myers definately made buying a new car easy! He was very knowledgeable and really went out of his way to make sure I was satisfied. On the day I received my CR-V I found a scratch. I was very disappointed but John assured me that he could have it fixed with no problem. He made me an appointment at the body shop, loaned me a car and had the scratch fixed in a couple hours! The body shop did an excellent job. I would definately recommend John Myers and Smail Honda Village to anyone looking to buy a car.

richkozi

7 de mar. de 2011

Buying a car for us has always been a very stressful time. Our experience at Smail Honda was definitely the exception.Our salesman Frank was upbeat and readily exployed all our options for us. He got us our car at the price we wanted,the very first time we met. There was no haggling, no hassles. The little time and effort we had to put to getting trading in our old car and getting a new one was great! We will recommend him to all our family and friends.

artakhak

1 de mar. de 2011

I am filling this review the second time, since I am not sure if it was properly submitted the first time. Recently I bought a new Accord 2011 SE from Smail Honda Village, and I am very pleased with my entire experience. The dealer, Curt Greek was very nice and answered all my questions, and gave me very good deal (I bought the car for a much cheaper price, than I expected to pay based on the average price paid for this car I found in internet). This was my first experience of buying a new car from dealership, and based on what I read in internet I was expecting that dealer will try to rip me off and that I would have to be an expert in buying cars, in order not to pay too much for the car. However, the dealer was honest with me and I didn't have to put any effort to get the price I expected (as I mentioned, I paid lower price than I expected to pay). After we agreed on the price, Mike Donnelly processed the paperwork. He explained me properly the extra options they had, and explained in clear terms which options I might need (but I don't necessarily have to have), and which options I might not need. I decided to take couple of options. Both Curt Greek and Mike Donnelly were very professional, and were friendly and honest with me, and I had a very good experience buying my new car. If I decide to buy another Honda in the future, I will definitely buy it from Smail Honda Village, provided I also have a good experience with my car service.

zackben

23 de feb. de 2011

Jeff worked hard at getting me a deal worked out. I thought I should have gotten more for my trade but I understand the reasons why I got the deal I did. Also the finance guy was very upfront with me and explained a lot about gap insurance and why I received the deal I did. I have had the car back for some minor repairs and that has also been a pleasant experience.

mccardi

20 de feb. de 2011

I recently had the pleasure of meeting Curtis Greek and working with him to complete my purchase of a new 2011 Honda CR-V. I'd heard good things about Smail Honda Village so I thought I'd give them a try. A couple of my past experiences purchasing a vehicle from other dealers had left me feeling drained and disappointed. My experience with Curt and Smail Honda Village was the exact opposite. From my first contact via the internet with Curt, I was pleasantly surprised. He was courteous and patient. He spent time going over all the features of the CR-V and answering my questions. He didn't speak down to me as though I didn't know what I was talking about--he listened and knew what I wanted. We came to an agreement on price and the deal was done--simple, quick and most importantly, fair. The vehicle was ready when promised and sparkled when I picked it up. Thank you to Curt, to Eric in the financing office and to the service people behind the scenes who made my new car buying experience one I will speak of with pleasure.

1tdnrlamia1

19 de feb. de 2011

We recently purchased a 2011 Honda CRV and could not be happier with the experience. From the beginning, our salesman Henry Bachorski was outstanding. He was very knowledgeable about the CRV we were interested in and answered all our questions. We felt very comfortable with Henry and he made our car buying experience very pleasant. We would definitely recommend Henry and Smail Honda Village to anyone. We will definitely visit Henry and Smail Honda Vilage for our next vehicle purchase.

tomandvickie

13 de feb. de 2011

This was our first Honda purchase. We priced new CRVs using online services. Smail Honda Village and one other dealer were the lowest priced of six western Pa dealers. We were apprehensive when we stopped by for a test drive, but after meeting Tom Sylvester, we found our concerns to be completely unfounded. There was NO pressure whatsoever. Tom answered all of our questions, was courteous, knowledgeable, and made us feel very comfortable in this experience. He handled all our details, and pointed out various features of the CRV, without seeming like a "salesman". Similarly, when we went to sign the agreements in the finance office, Eric was fast, efficient, courteous, and genuinely friendly. He explained all the optional services, products and coverages available, without making us feel pressured in any way. We were particularly impressed that Smail Honda installs mud guards on all new cars without charge. Nice touch. We have already, and will continue to recommend Tom to friends and neighbors, and when it's time to replace our other vehicle, we'll be back.

MicheleT

12 de feb. de 2011

I recently purchased a 2008 Honda Pilot from Smail Honda Village and it was a very positive experience! I found the Pilot online, inquired about it and Henry Bachorski returned my inquiry immediately. He was very helpful, friendly and courteous making the entire buying experience a comfortable and relaxing one. He answered my many questions and patiently worked with me to find a fair and acceptable price for the Honda. He came in on his day off to deliver the car to me and it was a quick and easy process from start to finish! I am extremely happy with my new Honda Pilot and would definitely buy from them again. I highly recommend Smail Honda Village to anyone who wants a great car or SUV at a fair price. You won't be disappointed!!!

wilfreeman

7 de feb. de 2011

The response to my first internet/email inquiry was fast and direct, so that I was interested in visiting the dealer. The appointment was easy to setup and Curt was very helpful in letting my wife and I test drive and then explore all the features and colors available in the new Honda CRV. He was friendly and understanding of our concerns and wants in a new car. He explained the available options without without pushing them and accepted our decisions. The sale experience and responsiveness was great!

rgaison

1 de feb. de 2011

Henry supplied good customer service. He answered my questions and did not push to hard. I appreciated that he did not use the "hard sell" tactic. On my first visit, he showed me the cars that I had indicated online that I was interested. He supplied me with pricing information. Later in the week, I returned to look at one of the cars. Henry was available, we took a test drive, and Henry offered additional pricing and financing information. On the second visit, I did interact with a receptionist. She was a bit distracted and I noticed that her computer monitor was showing a face book page. On my last visit, I did make a decision to by the car. The car was ready except for a 2nd key that needed to be made. Henry introduced me to Eric for the business manager. Eric was efficient, but relied on prior information to pre populate some of the fields on the MV-4ST Form, the application for registration. It turned out my former spouse's birth date was entered into the birth date field. I called the next day, but I am not sure that the mistake was ever fixed at the PennDot level. Also, my work phone number is incorrect. I tried to get that corrected at a prior service appointment for a former car, but apparently, that was never corrected in the database. I waited 2 days for a call regarding the second car key. I did end up emailing Henry and he responded that they needed the car I bought in order to cut the key. He offered to pick it up at my work site. I now have the second key. Overall, the experience was good. If attention had been paid to some of the details, I would have rated the experience as great.

Theroamer

1 de feb. de 2011

My experience with this dealership was absolutely wonderful. I was in the market for a new Honda Ridgeline RT and they not only got me a great price, but a wonderful vehicle. Henry was very pleasant as is the rest of the staff at the dealership. Henry, was very easy and hassle free to deal with. Before leaving the lot with my new vehicle, Henry made sure that I knew all the great features of my vehicle, and how to use them. I would recommend this dealership to anyone who wants a hassle free car buying experience. Greated with smiles and the generousity continued.

nicolina123

30 de ene. de 2011

I purchased a Honda Accord from Smail Honda in 2005 and had a wonderful experience then; so when I decided to buy a 2011 honda CR-V I didn't hesitate going back to Samil. I had a wonderful salesman Curt Greek at Smail Honda, and he made my buying experience very easy; Curt was friendly, honest and flexable. I was pleasently surprised at how helpful he was, and he even stayed after hours to put me in my new car. Curt answered all questions I had, and was very pleasent to work with.When it came time to sign all the papers, Eric in finance was just as pleasent to work with and although it was past 7pm, he was willing to answer all our questions. Eric was very knowledgable, and had a great personality...the staff we worked with at Smail Honda was wonderful and I would not hesitate to recommend them to anyone!

garypaterini

29 de ene. de 2011

we would definitely recommend these guys because they put us in the vehicle of our dreams. kevin and eric were extemely professional but with a down home friendliness. they explained everything and took very good care of us and while we were there my wife a diabetic episode and they helped in that as well. we love our 2007 suzuki xl7 and plan on returning another time for more cars in the future.

svoyten

20 de ene. de 2011

Ask for Frank. He'll listen to your needs and work diligently and quickly to meet them, all for a fair price. I have been a loyal shopper at Smail Auto for 5 vehicles now over more than 20 years. I wouldn't shop anywhere else for a quality Honda and a pleasant purchase experience.

wyrock12

12 de ene. de 2011

our experience was the best we have ever had we usually have to argrue to get the payment we want and we were only there a couple hours instead of all day the people were nice and hot chocalate was awesome the fianance guy was very nice and professional we would defitnenly come there again.

myers332

6 de ene. de 2011

My family has purchased 3 Honda's from this dealership in the past year. We will never be shopping anywhere else. Frank Moyer was by far the best salesman of any profession that I have had the opportunity to deal with.He was honest, kind, and extremely helpful. Not only did he help me with my decision on the vehicle, he also offered his assistance in finding me a more cost effective insurance provider. He was very professional and understanding. Even after the purchase he has kept in contact with me to ensure my complete satisfaction.Frank went above and beyond to assist me in my purchase. He was very descriptive of the vehicle and his knowledge of it was extremely impressive.I would and will most definitely recommend Frank and your dealership to anyone. Thanks for everything.

bigcpieman

22 de dic. de 2010

great people. great service i will never buy a vehicle any place else!my salesman frank moyer and patsy darazio went above and beyond to make sure that we know every thing about our new pilot!I will recomend the smail family of dealer ships to any one in the market for a new or used auto

emkeller

18 de dic. de 2010

On Thursday 12/9/10 my wife and I visited Smail Honda to look at a Honda CR-V and upon that visit we spoke with Henry Bachorski who I had e-mailed the day before. Our experience was comfortable and Henry did not pressure us but instead was very helpful and informative. We would recommend Mr. Bachorski as well as Eric who handled the financial end of the sale re our purchase of our 2011 CR-V. We look forward to the dealership handling the future needs necesssary to keep our CR-V on the road.Ed and Marlene Keller

jcurry

16 de dic. de 2010

This was my 1st experience buying a car on my own. Frank made the process very easy. There was no pressure. I told them what I could afford and they worked it out. I love the vehicle (hybrid-civic). I have recommended him and Smail Honda Village to my daughter-in-law who is buying a car after the holidays.

jwprunner

7 de dic. de 2010

I dealt with Dustin on my CR-V purchase and was extremely pleased. He answered anyquestions I had and even offered to come in on his day off if need be. His thoroughness and of course Honda's quality closed the deal. I've always heard that the sales force at Honda was snobbish because they know they have a good product that will sell itself but, I can assure you that my dealings with Dustin Bingham and Greg Castine couldn't have gone any smoother. Both gentlemen were very professional in their dealings with me.

Michael J Carbonara

6 de dic. de 2010

My son needed a good entry level car to use while he is in collage. I drove a toyota, a hyundai, and a Honda from the same class and price range and chose the Honda. The sales team at Smail Honda treated me like an adult and made me a fair deal on the first offer. No games. I would of walked if they were the kind of dealership that never deals in real money or trys to sell you a payment only. This is about my 18th car purchase, probable more, and I think this was the best experience out of them all. After we settled on price and money down, during the finance approval part of purchasing we discovered that my credit rating was trashed. Very embarrassing to me and did not know that was happening in my household. They stuck with the deal and made it happen for us{my son and myself}. I had to pay a little more but that is not Smail Hondas Fault or Honda Motor Company. I look forward to discovering how good or bad the service department is. All I know is they have a good reputation with friends who have purchased there. Sincerely: Michael J Carbonara

Ainsbury

6 de dic. de 2010

Completely satisfied with all aspecs of the relationship and transactionsEric worked with me and met my needs to make the purchase of my new vehicle.Everything was done in a professional manner and was a pleasant experience.Will go there for my next purchase.

Speicher

5 de dic. de 2010

The reason our purchase of being so hassle free and enjoyble can be said in two words"DUSTIN BINGHAM". We have bought at least 7+ new vehicles in our lives and this was the most rewarding experience we have ever accomplished. Leading up to the actual purchase he was very informative, patient and understanding. I never felt over pressured and felt very comfortable dealing with him. I would definitly refer Dustin to family and friends with confidence. Dustin is a great assest in our eyes to Smail Honda. Jo Ann and Larry Speicher

hondasandra

3 de dic. de 2010

My wife and I found Wes to be very personable and professional working with us on purchasing a new car. When all was said and done after visiting other Honda dealerships, our decision to buy from Smail was really based on the working relationship we had with Wes and his low key approach. At some point there is an element of trust that has to go into determining what dealer you will go with. I think Wes exudes that trust, I hope we're right.

DonWalczak

27 de nov. de 2010

Thomas Sylvester is a stellar salesperson. The sales manager was able to work with Tom, who knew what we needed to get us the best deal possible.. There was absolutely no pressure or veiled innuendos about purchasing the vehicle. Everthing was straight up and courteous. The dealership should be a model for all others. We will definitely be purchasing from them in the future.

rfrankpa

22 de nov. de 2010

My wife and I visited Honda Village on Saturday afternoon for a test drive of a new Honda Insight car that we had been considering. Mr. Curtis Greek, Internet Sales Manager, had been in touch via email and telephone and had invited us for a test drive.Although we were seriously considering a purchase, we were not really thinking about buying that day. But after the test drive, we sat down with Curt to negotiate a price. Mr. Greek was extremely helpful and brought back a good price on the vehicle that matched what we expected from our research on the internet. It included the exact equipment that we wanted, and we were not pressured to buy any other options.Everyone at the dealership was friendly, but there was no high-pressure tactics employed. They presented us with a good deal and (of course) were extremely pleased when we decided to accept the offer. After a short, friendly time with the Finance Manager, who modified an initial extended warranty offer to match more closely our driving habits, the deal was consumated, and my wife drove her new car home that same afternoon.Some of the equipment has to be installed by the service department, but Mr. Greek has already been in touch with us (Monday morning) to inform us about the progress made in getting that done.

bemtch66gb

19 de nov. de 2010

This is the second Honda I purchased from Smail Honda and I was very please with the way I was treated. Joe Valasek the asistant manager made me a great deal, and everyone I met at Smail Honda was great to work with. I had my facts when I sat down to deal and it took them little time for Smail to make a very good offer. When ever I stopped by the dealership other sales people knew who I was and quickly helped me to get what I needed. MY salesman Wes, had a out going postive personality that made that feel like he wanted my business. Outstanding experience.

georgie1

18 de nov. de 2010

I guess I have been searching for another honda since 2008. Started again in early 2009 only this time on the internet with all the honda dealers including WVA. Curt never got tired of my emails and always gave me options on what was in the lot, I made one trip there but decided to wait. He continued to talk with me through emails and would send me emails when something came in that he thought we might be interested in. I knew when we were ready to purchase a honda it would be from him. So on a trip from the doctor we decided to stop at Honda Village again. We have owned hondas since 1990 and knew that would be our only purchase. We didn't expect to buy one that day but we ended up finding the perfect car and the perfect price.Curt was very patient with us, answered our questions and allowed us the opportunity to go home and discuss it further. However I had no idea that other staff would be so good to us too! Patsy stopped to talk with us and to make sure Curt was working with us, I told him Curt has been dealing with me since March 2009 by emails. We of course had other questions that popped up after we got home and thru emails Curt answered or worked them out for us. He even had Michael (fiance) call to reassure me of our payments and where we wanted our loan from. Our appointment was made to finalize our deal and then we met Eric. Wow what can I say but that we were treated like family!!!!! We got way more than what we wanted, we were treated well by everyone. I know that I will always own a honda and I also know that it will only be purchased from Honda Village. I have dealt with all the honda dealers and no one, again no one worked with us like Curt and his co-workers. The experience was more than I ever received from the other dealers and it will last a long time.Thank you Curt for making us feel a part of the family there at Honda Village. I have never been treated so well...

gmckee

15 de nov. de 2010

Everything was done in a very professional manner. In fact, I was so impressed I recommended that my sister-in-law speak with Henry regarding the purchase of the car I traded in. She contacted Henry and after making an appointment, she met with him and purchased the car.

lbjeh

11 de nov. de 2010

We just purchased a 2011 Honda CRV from Curtis Greek at Smail Honda. He was very professional, knowledgeable, and no pressure. He even stayed after closing to answer all of our questions and to be sure we were satisfied. We have purchased several vehicles from Smail and we will definately return to them in the future. Curt is number 1.

wolfhound

10 de nov. de 2010

I had been researching the Insight online and was looking rom New England to Pennsylvannia for the best price. When I decided to go to Smail and deal with them i found Bill more than willing to get me close as possible to the best price quote i had gotten. The thing that made the deal final was when I needed to get my license trasferred from another state and that would take about week due to paperwork I had to get from New England area. Knowing my car could be undriveable at anytime due to a mechanical issue the dealership let me take the new car that day with a dealer plate and drive it for a week before I could finalize the deal. I also had an issue with the battery on the New car about a week after finalizing the deal and they replaced it with no hassel. They are professional and want your bussiness and i will be sending them mine and anyone else I know that needs a vehicle.

dsteed

28 de oct. de 2010

My entire experience with Smail Honda Village was fantastic. Before ever going to the dealer, my wife and I had been emailing with Curt Greek, a sales manager at Smail Honda; Curt's emails were very helpful and he was very quick to reply to my emails. Curt and I had agreed on a specific car, price, and meeting time over the internet.When my wife and I arrived at the dealer, Curt Greek was waiting outside the front door of the dealer. Curt had all of the paperwork waiting for us and the car was freshly washed, waxed, and ready to go. The entire purchasing process was fast and easy. Curt was professional, honest, and kind.I will certainly consider buying cars from Curt Greek and Smail Honda in the future and would recommend Curt to friends and family.

hondibug1

24 de oct. de 2010

We were extremely satisfied with our purchase of a 2011 Honda Accord EX-L with navigation. Our sales person, Frank Moyer was friendly and eager to please. Frank went over all of the features & options in a detailed manner. Thanks again Frank for being so helpful. We also met and talked to Greg Castine ( Sales Manager) who made our visit a productive & positive experience. Both Frank Moyer & Greg Castine were extremely professional and personable, along with all of the employees we met at Smail Honda. These folks are willing to negotiate which also makes a consumer feel good about their purchase. We needed help programing the Bluetooth and Heath came to the rescue. Thanks to him we can now drive hands-free. We have owned Hondas many times over the years and know it is a good product that retains it's value. We have also used Smail's Service Dept as we own a 2006 Honda Accord and they are great. For example, we had a flat tire and were told by every other tire store that a new tire was necessary. Before making the purchase we visited the Smail Service Dept. and was told it could be repaired. It was and it lasted many a drive on the Pa. Turnpike. Our experience with Smail Honda was POSITIVE and the service was GREAT !!!

erikala6

3 de oct. de 2010

I DIDN'T INTEND ON BUYING A NEW CAR ON MY LUNCH BREAK, HOWEVER, I RESEARCHED THE 2011 CR-Z AND WANTED MORE INFORMATION. RON WAS VERY KNOWLEDGABLE ABOUT THE VEHICLE AND HELPED ME ACQUIRE THE PAYMENTS TO FIT IN MY BUDGET. HE LISTENED TO WHAT I REALLY WANTED OUT OF A VEHICLE AND MY EXPERIENCE AT THE DEALERSHIP.EVERY SINGLE PERSON THERE WAS VERY FRIENDLY AND WELCOMING. THEY UNDERSTOOD THAT I HAD LITTLE TIME TO SPEND AND ACCOMMODATED ME QUITE WELL. THE MOST IMPORTANT THING THAT CONSUMERS WANT OUT OF BUYING A CAR, BESIDES A GOOD PRICE, IS SOMEONE TO LISTEN TO THEIR NEEDS, RON AND THE REST OF THE TEAM DID THAT AND I GREATLY APPRECIATE IT. GREAT EXPERIENCE AT HONDA VILLAGE!1

katkogt

28 de sep. de 2010

My wife and I were very pleased with the process of purchasing our CR-V. Working with Curt online prior to the purchase made it easier. He knew what we were looking for and was able to accomodate our requests. We haven't used the service department as of yet but I'm sure they represent the dealership just as well. Thanks again,Gary & Lori

augiebt

21 de sep. de 2010

Smail Honda sent me a letter asking me to consider upgrading. I was not really looking to trade at this time, but thought it wouldn't hurt to check it out. The salesman, Curt Greek, was patient and understanding. I do not like pressure and he gave me none although I hard a hard time making up my mind about which model I wanted. He was super! We noticed a scratch on the door handle before I took possession and Curt arranged for it to be fixed beautifully.

CindySStein

20 de sep. de 2010

I've been a life-long customer of Smail Honda Greensburg. I'm 36 years old and this is now my 4th vehicle. I purchased my first car from them when I was 21. I've always had a great experience with them and this time was no different. Everyone was very accommodating and helpful to my needs and requests. I will continue to buy my future vehicles from Smail Honda and will highly recommend them to my family and friends. I want to say a special thank you to Curt, Patsy and Dan who made sure I was given the best deal and options for what I was looking for.

Nancy J. Michael

17 de sep. de 2010

What a wonderful experience! Ron was so friendly and kind. He was interested in helping me find the vehicle that would make me the happiest, and suit my needs as well. It was refreshing to be taken seriously, while other dealerships expected my husband to be the decision maker. I buy my own cars with my husband's blessing!

Marilyn 713

16 de sep. de 2010

I did a lot of my initial looking online. Several dealers were contacted regarding inventory and price. Most dealerships at least responded to my Emails, although one did not. Henry was the single salesman who actually did some work for me! He returned phone calls, responded to all Emails, and made certain that I was able to find the vehicle I wanted, when I wanted it. He answered all of my questions, so that when it was time to actually make the deal, the process was very uncomplicated. I was willing to drive about 25 miles to deal with Henry, as opposed to driving two miles to go to the dealership closest to me, since they didn't respond to my requests. I would recommend Smail Honda, and especially Henry, to anyone in the market for a spiffy new Honda!

BILLKEAR

15 de sep. de 2010

After an unpleasant experience at a local, competing Honda dealership, it was wonderful to be treated respectfully by Curt and the folks at Smail. It was a good buying experience because:a) there was no hidden costs or provisionsb) everything went smoothly; from the introduction through the paperwork to drive off the lotc) Mike Donnelly (the Smail 'financial' guy) was great also!d) we never felt pressured into any decisions or optionse) Curt was quickly responsive throughout the processf) price was competitive with all other dealershipsBottom line is that we got a vehicle we really like, and the buying process was not stressful!We would highly recommend Smail Honda Village to any friends or family in the market for a vehicle.

Ninny1968

14 de sep. de 2010

I was referred to Frank from another Honda dealer in my local area. This dealer was unable to find what I was looking for in a vehicle and thought a bigger volume dealer could help. It was the referral that turned my world around! I was originally searching for a certified used Element but that was because no one could produce the Element I coveted, my rare Omni Blue Pearl. After a few conversations with Frank, it was clear that he was willing to do what he could to get me into the vehicle I have longed for for well over a year. I could not believe that he was making it happen! He handled everything with the utmost professionalism from start to finish. I should also mention that a minor problem with my financing didn't keep me from my dream car. Frank worked with the talented staff in the financing department (Mike and Eric) and made it possible to stick with my intended car payment to finally take delivery on my new vehicle. It is easy to see that this dealership is very loyal to Honda and believes in the product they represent and truly do WORK FOR THE CUSTOMER to make it all happen. I have not had anything close to this experience with the other dealers I was working with to make this a reality. Frank said he would get it done and meet my expectations and that is EXACTLY what he did! Now I drive down the street and see other drivers checking out my new ride and I feel like I am on top of the world and I owe it all to Frank. I come from a family of Honda owners and when they decide they want to purchase a new or certified vehicle, Frank will get the business, hands down!! He ROCKS!!! Thanks to Frank and everyone at Smail Honda Village for realizing how a customer WANTS to be treated!!!

pittnurse1

9 de sep. de 2010

I bought a car through this dealership because I had expressed interest in purchasing a Honda Pilot through an email and Henry was very friendly in his replies. He was friendly...WITHOUT being pushy! I left a Honda dealer in Washington, PA the night before I purchased this car because the salesperson was a jerk. I will not purchase something this expensive from anyone other than a kind and helpful person. I very much appreciated all of Henry's help. The gentleman that went over my contract with me was also very kind to my daughters and I. I would strongly reccommend this dealership to anyone looking to purchase a car!!!

kozain

23 de ago. de 2010

In March of 2009, we purchased our first Honda, an Accord. The customer service we received at that time could not have been any better. Greg Castine and Henry Bachorski went above and beyond to assure the deal we agreed on was acceptable by both parties. Recently, we got a letter explaining the 0.9% financing rate. Having our car for only 17 months, the furthest thing from our minds was to trade it in. But once again, Greg and Henry put some numbers together for us. It is unbelievable the amount of money we will save by purchasing another Accord, this time a 2010. If it weren't for the professionalism and dedication these two gentlemen had for us, this deal would have never gone through. Their friendliness, care and concern for the customer is unmatched. The entire dealership's vision to 'put the customer first' resonates through all the facets of Smail Honda Village. It is without hesitation that we recommend this dealership and particularly our salesman, Henry Bachorski, to anyone who maybe in the market to purchase a new vehicle. You will not be disappointed.

jonny268

23 de ago. de 2010

Curt is a great salesman. He was very attentive and intuitive to my needs in a vehicle, while not being pushy. He was very professional and personable.The sales floor is very organized and the rest of the staff all seemed very friendly. The entire dealership is set up in a way that projects exactly how important customer loyalty and satisfaction is to them, down to the numerous seats available throughout.Eric Woodmancy, the business manager, was fantastic. He was friendly and really seemed to exemplify quality customer service. I am very satisfied and see a long future as a happy Honda owner.

bryan4270

12 de jul. de 2010

This is a story about Smail Honda Village, I have been a customer of Honda Village since September of 2001 I have had two Honda cars in that time and they have lived up to the Honda reputation as close as you will get to rolling perfection! That said all cars will need some type of service at some point and that is why I strongly advise you go to Honda Village, the service department is the best of the best you will be treated like a friend and not a number. The Honda Village service department is great!! Bill, Dean, Heath, and Dale keep up the great work!

hroddy

15 de jun. de 2010

My husband and I were looking for a used minivan, stopped at the Smail Honda Village met John and he was wonderful, found out that the van we were looking for was at the Smail Kia, my husband and I thought that he would leave us but he didn't he stayed with even at the Kia site. He was very polite and helpful for the test drive we had our children with us, he also knew our price and made sure it worked for us. As he said to us at the end of our visit I am glad I shook your hand and we are.

jimkov14

15 de jun. de 2010

Both Curt and Mike were certainly knowledgable in their particular areas, Curt in his knowledge of the CR-V we purchased itself and Mike in the warranty aspect of our purchase. Both were cordial, friendly and most important to us honest in their presentation to us. It goes without saying that if ever friends of ours are in need of a new vehicle without hesitation we would both recommend both Curt and Mike to them. We believe that our service at least in this case matched the quality of the product we feel we purchased. Thank you Curt and Mike.Jim & Sherrie Kovacs

brown.christa

6 de jun. de 2010

I had a very good experience when purchasing my car, that I LOVE! It was the exact car I wanted, and Curt worked with me to find it. He never pressured me, and always made me feel confident that that was the car for me! I love my Honda and will definitely refer this dealership to friends, as well as go there in the future myself!

crimarki

27 de may. de 2010

Purchasing a car at Honda Village was the best experience I had in buying a vehicle. Curt was courteous,knowledgeable, and very professional. The entire atmosphere of the dealership was a positive one. I particularly liked not being pressured into a purchase.

euroclass22

24 de may. de 2010

Superior customer experience. Dustin followed through on every detail and was able to close the deal while physically overseas. Dustin even picked me up from the hotel and drove me first to the DMV and then to the dealership to pick up the car.This is above and beyond any expectations. Many thanks Dustin you set the bar quite high!

tsmtp4

22 de may. de 2010

Thank you for the opportunity to rate my purchasing expience with Smail Honda. I have purchased several vechicles in the past and have received fair to good service. However, this time my shopping experience was excellent.fantastic. First of all I keep my cars for a very long time. My Lincoln was giving me mechanic problems. My brother who lives in Alberta Canada purchased a Honda 2009. He spoke so highly of his purchase and service he had received, that I thought I would browse the internet and look at a Honda. I received notice of two Honda Dealerships.Brian Kost called first. He was pleasent to do business with. I would recommend Smails Honda to all my family and friends because of their customer service.

Margaret Beck

18 de may. de 2010

I would definitely recommend Smail Honda especially because of Curt Greek. As background info. my husband recently passed away and this was my 1st time purchasing a vehicle myself. Curt was very friendly and knowledgeable and made for a pleasant experience. I am sure that the quality of work will be the same.Thank you and have a great day!Margaret E. Beck

Waters

15 de may. de 2010

John Meyers provided great service, a test drive, and a fairly priced deal for us (We had checked online the average price paid in our area code for a CRV-EX.) without keeping us at the dealership all day and without any high pressure. This was the best new car buying experience in our thirty some years of buying cars. Everything was handled most efficiently and the car was ready for pickup just as promised.

Lynn Herring

13 de may. de 2010

This is the third vehicle purchased from Brian. Smail Honda Village, Brian and Eric made the experience no hassle and fun. I consider them professional and one of the three businesses I continue to buy from. I constantly recommend Brian and Eric to all of my business associates and friends. I will definitely purchase my next car from Brian and Smail Honda Village. It is a pleasure doing business with them.

jgephart

13 de may. de 2010

Brian and the Used Car Manager were wonderful. I don't like to go back and forth with "deals". Brian and the Used Car Manager respected my wishes to give me their best offer, and we completed our transaction within a short period of time. I would gladly recommend Brian and the dealership and plan on making future purchases. Thanks again,