Jcr

31 de ene. de 2016

Everyone was very friendly and helpful. The whole experience was great and I got a great deal. I would recommend this dealership to my friends and family.

Carrie 69

29 de ene. de 2016

I am a mom trying to help my son build credit. We purchased a gently used Sentra. We couldn't be happier. Stadium Nissan sales people are very kind and professional. Thank you!

Olie123

5 de ene. de 2016

Sales and finance was in tune to what my wife for looking in a used pre-owned car and the results were she got a fantastic deal with no pressure. This is the THIRD vehicle in 25 years I have purchased from this location.Tyler York - Great well Done! Thanks for your patience

2

28 de abr. de 2015

Was communicating with internet department about particular vehicle. Was there next day and after 3 hours of negotiation, was told vehicle had just been sold. I find it hard to believe that they were not aware vehicle had either already been sold or was in negotiations with other sales person. I should've known something was up when at first they could not locate vehicle to test drive. Second sign was that when they finally found and took for test drive they were waiting for us to return so that they could detail. Third sign was that another guy came by while we were negotiating to ask about the manual. They played me like a fool hoping that I would fall for a similar vehicle or wait for transfer of other vehicle. Oh and by the way, that vehicle is still being advertised online in hopes another sucker falls for their bait and switch tactics.

Sue C.

6 de feb. de 2015

Found the car on Cars.com and the Sales man from the Dealer contact me ASAP. He worked out all the details with me prior to going to pick up the car. Upon arrival Stadium Nissan associates were very polite and even offered my husband Pizza as we waited. The car I choose was ready when I got there and they kept true to the quoted price on the vehicle I choose. I would highly recommend this dealership to anyone. Great Customer Service.

Ed

20 de dic. de 2014

Waiting for the new Muranos to arrive took a couple of months. Marcos kept in touch with me to let me know the latest arrival dates. It would have been easy to get discouraged or try another automobile, but his friendly assurances kept me in the game. Once test drive time came, Marcos was very knowledgeable and showed me all the new aspects of this fantastic new model. I am very happy with my new car and will highly recommend him to friends and family.

Unhappy Stadium Nissan Customer

16 de dic. de 2014

Worst service I have ever received. The service staff was rude, the mechanics did not know what they were doing or did not care.. When I asked to speak to the GM they refused. Do NOT take your car here for service, you will be sorry.

atBourgjr

29 de oct. de 2014

Charlie took me through the pricess of purchasing a car until I was actually driving it home. He even helped me sync my Iphonr and followed up with a call on the way back to Fresno. Charlie is the best.. Make it easy on yourself and connect with him.. You will very happy you did.

Katie

1 de oct. de 2014

I worked with Joseph and Mike for hours to answer all of my questions and ensure i got the best deal possible and the honest answers to my questions! The integrity at this dealership is priceless, i highly highly recomend saving yourself the headaches it took me to find a reliable place.

malay99

16 de sep. de 2014

For selling car they welcome you like you are the part of their family and they would do anything for you. But once you signed off your paper work. Thats it. You'll face same all issues there after. Nobody calls you for taking care of your due bills. If you call they take message but never return calls. They take care of you with promises but never take care of accomplish anything. If you want to feel the same way go and buy the care.

netpub

8 de ago. de 2014

Do not bring your vehicle to this service department if you can help it. They (Melissa-Service Manager and Paul) have been very deceitful in their dealings with me and I would not recommend your dealership to anyone because of them. They are not good representatives of the "Nissan" brand.

Jstav211

3 de mar. de 2014

I lease a new car every 2 years & Stadium is the best dealership I've ever used (and there have been a lot). Everyone is so nice & really go out of there way to accommodate you. My salespersons name was Luis & I highly recommend him, he is without a doubt the best & most knowledgable salesperson I've ever dealt with.Ask for him when you go by.

Jenn2013

4 de dic. de 2013

I was very happy with my purchase at Stadium Nissan recently purchase a Nissan Altima 2012 that I saw at Cars.com they had it. Took it for a drive test and now it's mine :) very happy with it and love it. Love how the dealership was easy i showed them the picture of the car from Cars.com and they brought it up so i can look at it. Very Happy!

Jlovett

23 de nov. de 2013

Marcos honored all my requests; in my online inquiry for my Nissan Murano. I was very pleased that he kept his word during the entire process and provided me with Excellent Customer Service. The process took less then 2 hours; it was worth the drive from San Diego to Stadium Nissan.

RaghuMulagada

17 de nov. de 2013

Good experience buying a car from these guys. Have some of the best prices. Sales consultant (Marcos) I worked with is honest and tried his best to earn my business. Would probably suggest this dealership to any friends looking to buy a Nissan vehicle.

Elia L.

29 de oct. de 2013

Joseph was very courteous and helpful. very happy with their customer service. staff very friendly and professional . Never felt pressure into buying. They really worked with us on a fair price.

JC11

9 de jun. de 2013

I received an online quote from their internet manager, dion and bought the car from him the next day. during the transaction a slight problem was created by the finance guy, but the dealership very quickly fixed the situation. we got the car we wanted at the quoted price, and were in and out in about 90 minutes. it would have ben quicker if we hadn't stayed for the fre bq lunch provided on mother's day wekend.

rickgomez714

2 de may. de 2013

Woohoo! As good as it gets!I came to Stadium Nissan to purchase a brand new Nissan Frontier from ( Oleg Lapa ) and the service there was Amazing. I keep coming to bring my truck to get it serviced and they go out of there way to make it pleasent for you. The place just got a new look and it Rocks! What else can you ask for. Will be back soon for a new Vehicle.And to top it all off i got a great deal on the truck.

Prhyme

13 de abr. de 2013

I love this dealership, best I've ever dealt with. They are super friendly and great service. They follow up and are very flexible with scheduling. I would recommend this dealership to everyone I know.

sfousek

9 de abr. de 2013

Peter Barajas is an absolutely phenomenal employee at Stadium Nissan. He helped me with getting my car serviced about a month or so ago when I came to have an oil change. As I was pleased with how the oil change turned out, I returned to Stadium Nissan when I began to experience transmission problems. I explained that I had experienced transmission problems in the past with my car, and Pete went above and beyond to fix the problems I was having now. Within 15 minutes - 15 minutes - he arranged for my transmission to be replaced, which also included a 12,500 mile or 1-year warranty, and had a brand new vehicle pulled up to the front of the dealership for me to use while my car was worked on. Not that I needed the rental car for long: within _one day_ my transmission had already been replaced and my car completely fixed. I owe a big thank you to Kenny, who worked extra hours on my car, because it was due to his effort that my car was ready by the next morning. Chewy was able to locate the transmission for me, and I am extremely thankful for him as well. I was so impressed by the honesty and care of these three men, and the lengths that they went to to fix my problem, especially Pete. He's definitely created a loyal customer, and I will now recommend Stadium Nissan to others.

kikito

3 de abr. de 2013

THEY OFFER PROMPT, FRIENDLY, RESPECTFUL AND EXCELLENT CUSTOMER SERVICE AND ONE HAS THE GREAT ADVANTAGE OF PERSONNEL DRIVING CUSTOMERS BACK HOME OR PICKING US UP.

a8520

25 de mar. de 2013

After buying a car outright, this dealership has not processed title paperwork several months later. Seems like something dishonest is happening because nobody will return my phone calls.

lgforsure

13 de mar. de 2013

Excellent customer service in the service department. I bought my first Nissan here through the internet department. I felt confident in them to purchase a second car from the regular sales department. They tried to sell me a used 2013 car without disclosing it to me. Also, told me they were getting a car from another dealership to be picked up the next day and then told me the next day they sold it to someone else. Very poor treatment of a previous customer.

Jefford_280

10 de mar. de 2013

I had to come write a review to let people know what a fantastic job Frank does. Came in without an appointment (5 minutes after closing) and Frank was patient and friendly and worked with me to make sure I was taken care of.Fantastic Service!

mattsurfs

30 de ene. de 2013

The team at Stadium Nissan was great. They worked with me to put me in the right vehicle at a good price. They didn't play games over the Internet. They were straight up and honest about what they could do. When I came in I got the deal I was promised over email. These are stand up guys, who run a respectable business. I'm grateful I bought my car at Stadium Nissan and specifically Dion.

ScottWoodall

29 de ene. de 2013

Good experience. Very nice and helpful staff. We are thrilled with our car and look forward to owning it for several years. Dion was a pleasure to work with.

dionnep7

26 de ene. de 2013

OUTSTANDING service. I live in So Orange County but I'll make the drive because I can TRUST them that what I need to have done is what I really need done and the price will be fair. And Frank is a ROCK STAR! Thanks Frank for taking great care of me.

TersigniM404

25 de ene. de 2013

The dealer worked with me to help bring down my car payments by putting my wife and me in a new car with all of the features that we wanted for the absolute right price. Great experience!

Jane Doe

24 de ene. de 2013

I recently reviewed a car from this dealer on Cars.com. In the statement the dealer makes about the car there were two claims made that when I checked on the CarFax report were untrue. They stated the car was a "fresh one owner trade-in" and that the car "passed inspection with flying colors". On the car fax it states the car has had three owners and failed, but then passed it's emissions test. It just makes me think twice about dealing with someone that doesn't get their facts straight.

Metzie M

24 de ene. de 2013

I purchased my 2012 Nissan Altima basically brand new and I love my car. No joke I recommend this Nissan dealership to anyone who is looking for a great car. The service is great and very friendly people working there. Thank you again for my Car WE LOVE IT. ......!

RuthLedesma

21 de ene. de 2013

I have been having my Nissan Murrano serviced at Stadium Nissan of Orange since 2003 when I bought it. Melissa Evans knows me by name and always makes me feel welcomed and appreciated as a customer. Their new customer waiting area is great, they have coffee, hot chocolate, lots of snacks, cable television on a large screen TV and cool cars inside to look at while you wait. I have used their complementary shuttle when I have to get to work, which is very useful. The employees have always been very friendly and fixed everything timely and professionally. Their prices are reasonable. I would recommend Stadium Nissan of Orange to my friends and family. Also, my car is almost 10 years old and still gets complements for its smooth ride and design.

LeslieVirus

21 de ene. de 2013

I am always treated with respect and friendliness. The service area is clean and comfortable. Malissa is pleasant, and knowlegeable. I like that my car is always cleaned before it is returned to me.

Charles Guerrero

18 de ene. de 2013

Great spot; straight forward work with you, dont try to sell you something else just what you want. Ask for marcos great man awesome service

vigome9184

13 de ene. de 2013

I was looking to trade in my car for one I saw on the dealerships website. As soon as I submitted my information I got a phone call and email from Daryl. She was extremely helpful and understanding of my poor credit situation. She let me schedule a visit with her and she told me that I will drive home in the car I want. Normally when I go to a dealership I am buying a car. Every other dealership I went to prior to this one would try to sell me a car I didn't want because I could not qualify. Although Daryl did not tell me, I am sure she got talked to after I left for letting me take the car I wanted home for such a cheap price. The staff there stayed at work until 11 PM on a Friday to get me qualified. Not just that Daryl drove two and a half hours to where my wife was located just to get her signature because my wife had homework to work on for that day. The service I got from Stadium Nissan was like no one else's. I felt accepted right away and they were more than wiling to work my credit situation. I got more for my trade in than any other dealership was offering. it got close to what I was selling my car for at private party value. I would buy a car there every time I needed one if I was not moving to the bay area. The individuals who have bad things to say about this dealership obviously don't understand the sales business. If you walk in with a positive attitude you will see everything positive. I truly believed I was not going to b able to drive home in the car I wanted but I was wrong. Daryl jumped through some hoops of fire to get me what I was there to buy, she did not sell me a car, she helped me buy one. I don't know how else to advertise the great service and sales that Stadium Nissan has. I hope this review gets mass attention because this dealership deserves it and Daryl rates recognition for this. Thank you!

StaceyDesembrana

9 de ene. de 2013

Daryl Ann was great! She kept us informed of all the options available according to what we asked for and went out of her way to complete the transaction with ease.

nguyent02

8 de ene. de 2013

quick and hornest in front for pricing. very professional , finance manager also quick and clearly explain all document. sale staffs very professional. highly recommend for other to purchase nissan from this dealer.

kenoguy09

14 de dic. de 2012

Very friendly staff, great selection of vehicles and I was able to get an Altima with all the accessories I wanted. Leonard was great to work with,he worked hard to come up with the price and vehicle I wanted with no surprises at closing. This is my 4th Nissan from this dealer since 2006.

MikeMursuli

29 de nov. de 2012

First off the cliff notes version: this dealership is unprofessional, rude, and disrespectful. If you want a pleasant car buying experience DO NOT go here!!!In early November I was ready for a new car and decided to give myself two weeks to apply for a loan and go car shopping. The first place I went to visit was Stadium Nissan. Understandably, due to the fact that I was a first time car buyer without a co-signer they immediately gave me their sales pitch showing me everything but the car I was interested in, which was a 2013 Nissan Altima. I understood that they had their doubts about my budget and they were trying to work with what I could afford. So I left and a week later went through my credit union and got a 20,000 dollar loan, that way I wouldnt have to deal with car salespeople telling me what I could and couldnt afford.I go to 3 other Nissan places, starting to get a feel for the real price of the vehicle. I text the car salesman named Tri over at Stadium Nissan to let him know that Im ready to buy a 2013 Altima and what offers I had received from the other dealerships. He text back a reasonably good offer, so I set up an appointment with him the next morning to look at the car I wanted and talk to him about the model above the one I was looking at (SV). This is the part that is messed up: On Sunday November 18th:I went in with my girlfriend to look at the car, we test drove it, talked about it, and I was seriously ready to buy it. So, were at Tris desk and I gave him an offer that was a little below what he gave me. Standard haggling. When he gets to go to the office he says, Ill be back in a few, talk about it with yourselves, make some phone calls, do whatever you hafto do and Ill be right back. Like clockwork, after he got up I was talking to my girlfriend and I received a text message from another car dealer from OC Nissan seeing if I was still interested in the Altima. While Tri is away, I call the OC Nissan dealer to let him know about my deal here at Stadium and that I think its the best deal I can get. During my phone call one of the workers from the back office at Stadium Nissan slips by me and sits at Tris desk. I rush to get off the phone with OC Nissan letting them know I appreciated everything, but I will be buying my car from Stadium Nissan (literally thats what I said).The man behind the desk looks at me and says: Wow, that was awkward! I respond, What was?He begins to basically reprimand me saying I cant believe youre here talking to other dealerships. In my defense I said Tri gave me the go ahead to make a phone call before he left. He interrupts do you want the deal or not? Again, feeling like I had to defend myself I say I havent signed any papers yet and I want to make sure Im getting the best deal possible, Im looking out for my own interest. Raising his voice he gets up and standing over me responds Im the director of Stadium Nissan and thats not how I do business! The deal is off! He gets up repeats the the deal is off and walks offI looked at my girlfriend in doubt of what just happened. It was disrespectful, unnecessary, juvenile, and flat out rude. So we got up and left, obviously they didnt want our business, and I hope that you dont give them yours.I purchased my 2013 Altima later that day for the price I was looking for at another dealership.

Sam Review

5 de nov. de 2012

Immature Internet Director. I wonder how he got his job. After working with sales in discussion and a test drive, I was passed to Damien Leforbes to review the numbers. Damien Leforbes was rude, more interested in checking his cellphone for personal business, and seemed stressed out during our two minute conversation. I simply walked out. He is incapable of performing his job. Makes me wonder how he got there. I feel sorry for anyone who works under him and for Stadium Nissan of the many sales he personality lost.

samsreview

4 de nov. de 2012

Immature Internet Director. I wonder how he got his job. After working with sales in discussion and a test drive, I was passed to Damien Leforbes to review the numbers. Damien Leforbes was rude, more interested in checking his cellphone for personal business, and seemed stressed out during our two minute conversation. I simply walked out. He is incapable of performing his job. Makes me wonder how he got there. I feel sorry for anyone who works under him and for Stadium Nissan of the many sales he personality lost.

Johan Jung

19 de abr. de 2012

I had a noise issue on the overhead dvd screen from day 1 I purchased the vehicle. Everybody however said it's because it's a new car. I waited for a year until it would be gone, but it remained the same and made the entire driving experience a stressful thing. I took the car to several dealerships around, but all said they can't do much about the noise and in fact some said all moving things make noise! I finally brought the car where I bought it, and amazingly they were listening my complaint, they did test driving with me and they fixed it at no charge for a good sake. I am so satisfied with their level of communication and service, and especially I don't hear the noise any more!!! Thank you Stadium Nissan. I won't forget!!

Dlsymons19

19 de mar. de 2012

Very happy overall, great customer service and willingness to give the best price and make the financing work, I would definitely recommend to all of my family and friends!

crasmussen

17 de mar. de 2012

When looking for a new car, I had many brands in mind. My original plan was to hit up all the car dealerships I was interested in and test drive the cars to see what drove best. I had been to Toyota the weekend prior with plans to visit Nissan, Hyundai, and Honda the next weekend. I planned to visit Stadium Nissan first and Hyundai and Honda second, only because it made the most sense driving wise. Turns out, I had no need to visit Hyundai and Honda after all. I entered the dealership with my parents with plans to only test drive the Rogue and the Altima. Chris Drumm, our friendly sales consultant, graciously offered to help us when he found out we had not yet been helped. I first test drove the Altima, it was nice, roomy, comfortable, and sleek-looking; it drove nicely with a smooth ride and easy navigation. However, something was still missing for me, I needed to try out the Rogue to compare. One in particular, caught my eye. It was only about a $1,000 difference in price from the Altima I was looking at. It had a larger radio display which I desired, a rear view back up camera, and looked very classy. Chris retrieved the keys so we could take a closer gander and test drive the car. While driving, I fell in love. Coming from driving a small 2-door sports car, I loved the height, steadiness of the the wheel, and safe feeling of a larger crossover. Knowing that I would be soon be driving to Burbank on a weekly basis, I knew that something larger, safer, and more fuel efficient would be necessary. The Rogue was all that and more. Chris took us in to discuss pricing; my plan was to get the prices for reference and peace-out to the next dealership to continue to test drive. After talking and negotiation, Chris and his managers offered me a great deal that was going to be very hard to pass up. I already knew I was in love with the Rogue and felt that I would always have it in the back of my mind when I would go to test drive the other cars. It is hard to jump into things, especially a huge purchase like a car, but my gut (along with my parents' guts), told us that this deal was going to be one of the best, if not the best, deals I would be offered. After quite some time of internal and external debate and weighing of options, I decided it was an offer I could not pass up. I loved the car and had a great proposal in front of me; it was almost a no-brainer to take it. After page after page of signing, the deal was complete and I was very pleased. Everyone at dealership was nice, friendly, and informative. Everyone knows what a stereotypical salesman can be like, but these guys did not give me that impression. They were genuine and helpful. Even after getting late into the night, we were hungry, so Chris generously went and got pizza for us, something I have never seen a salesman do; I know the gesture was simple, but sometimes it's the small things that count. I would honestly recommend Chris (the internet manager) and Stadium Nissan to anyone. I would also recommend the Rogue, after a week of owning it, I can still attest to its great performance and looks. I am now a proud Nissan owner!

pezzie

10 de mar. de 2012

I live in San Diego and own a Nissan Leaf. I wanted to drive my Leaf from San Diego to the Anaheim Convention Center and back. I called Stadium Nissan to ask if I could charge my Leaf while at the Convention Center. Not only did Chris make the charger available; he also drove me to and from the Convention Center. And I returned to my fully charged Leaf! Amazing! I was so very impressed! If Chris is the type of person Stadium Nissan employs; this is the type of dealership we should be buying our cars from!

Prometheanworks

20 de feb. de 2012

Picked up a 2012 Juke; couldn't be more happy with my experience so far! Staff worked we me to secure exactly what I wanted and even paid out generously for my trade in. Be sure to talk to Chris Drumm, Jacob, Josh ("Kentucky"), Jason and Oscar, they won't let you down.

manuel hesiquio

26 de ene. de 2012

This is the BEST dealer i have EVER gone. the sells men Jonathan helped my dreams come true by the way he helped me get a new car my plans were on getting a used car but he showed me some great deals by the way allot of the new cars had 5 years of warranty and he was really patient with me by the way i couldn't decide what car i wanted to get. why is this the best dealer you say because their not like other dealers that rip you off he was sincere with you by the way he wants you to have the BEST car that will SATISFY you with no problems. THANK YOU Jonathan :) Sincerely Manuel Hesiquio

lovejones

30 de dic. de 2011

I had a wonderful experience!! I was in need for a family car so bad, and Stadium Nissan took great care of all my needs!!!!!

joeandchan

7 de nov. de 2011

Excellent customer service, I would highly recommend anyone interested in buying a vehicle to visit this dealearship. Everyone was very friendly and helpful and also willing to work with us on our terms and conditions. Overall a very great experience, and very thorough. THANK YOU STADIUM NISSAN!

Yoz

5 de nov. de 2011

After dealing with another dealer who we asked to hold on to the vehicle we wanted for two days (and sold it the same day we were coming in to buy it) Frustrated and angry, We went to Stadium Nissan and dealt with Mark Milazzo & Oleg Lappa. Talk about "red carpet treatment" they were FANTASTIC. We bought our Armada from them and they REALLY know what customer service means. If you are in the market for a Nissan, These are the guys to talk to. I NEVER said this before because in all the years of experience in buying cars, Dealers always seemed "two faced" and just interested in making a sale, these guys really do value their customers... RIGHT ON OLEG AND MARK!!!

CV A64CATSNTRAPS

27 de oct. de 2011

I have submitted a Dealer Rater Review for Stadium Nissan in the past and at that time I mentioned the Salesman that I had met and dealt with - Johnathan Negron - with whom I am very impressed. Now I would like to bring to your attention my experience with Jason in Finance. Wow! What a personality! I have never seen an individual who was so gifted with a multi-task capability. Jason was very personable as he took an interest in what the financial and service needs were of my wife & I. He displayed an incredible sense-of-humor and yet knew when there was a time to be serious for the moment as issues or concerns surfaced in the contractual aspect of our meeting. Jason is an addition to the incredibly satisfying experience that I have had and will continue to have with Stadium Nissan. In reference to both Johnathan & Jason, they are a very positive aspect of Stadium Nissan and a lot of credit goes to who they are as individuals - But, even more so, this speaks very highly of the managing staff of Stadium Nissan who sought out and groomed these employees for their assignments through which they shine.Thank You - Stadium Nissan - for Caring Enough to Provide the Very Best!Regards, T.J. Brandt

Nathan Selters

23 de oct. de 2011

I was searching for a used Nissan Titan and came across Stadium Nissan. Well the truck i wanted was sold. Chris Drumm and Jacob Little worked VERY hard to get me into a new Titan with the payments that were within my budget. Chris was even so kind as to bring the truck to my house in the inland empire the SAME night, and I was able to enjoy my sunday without having to drive all the way out to OC.. These were the nicest, hardest working car sales team I have ever dealt with and it was actually an enjoyable buying experience. I will be returning for my next vehicle and will be a loyal coustomer to Chris and the whole Satdium Nissan team. Thank you all very and would highly recommend to all my friends and family. Nathan S.

patricia takemot

11 de oct. de 2011

Remy & Fernando made my first experince buying a car so wonderful, I'm so happy & I LOVE my car!!! I would recommend them to everyone i know...... Yahoo!!!

gdlci

8 de oct. de 2011

I spoke with Jaime Viveros over the phone on Wednesday about the car that I wanted and the situation with my credit, we made an appointment for me to visit the lot on Thursday and to go over my options. When I showed up he was already waiting for me with the car ready for a test drive.I was very surprised, not just because he was ready with the perfect shining car but because Thursday was his actual day off! But he was there; ready to take care of his customer.He explained every step of the process; he was there to answer all my questions and made sure that I was happy with my choice, and of course Im really happy with my Nissan Rogue. Jaime thank you so much for going above and beyond helping me to get approved for the car that I REALLY WANTED.I highly recommend Stadium Nissan, they are very professional and they really care about your WANTS and NEEDS.GDLCI

TonyNader

3 de oct. de 2011

My wife and I were in the market to buy our daughter a new car for her birthday. We had done our due diligence on model, price, and features and found the Cube to be a safe, practical car for her (to be honest, our daughter wanted the Cube from the get go). Prior to visiting Stadium Nissan, my wife and I had already visited and tried to work out a purchase with several other Nissan dealerships. All to no avail. We decided to try one more time. This time at Stadium. The first person we encounter is Mark Milazzo. Mark is warm, friendly and knows the vehicles... but most importantly, Mark listens to everything we want- yes or no on our cash offer, quick sale, no hard sell on extra's, streamlined paperwork... Mark takes our offer to Jacob Little and the Stadium team clicks into action. Jacob was very personable, yet professional and efficient. Fernando was very personable as well and made the paperwork process enjoyable and quick. It was by far the best buying experience we've ever had. But having said all that, what elevated this buying experience beyond the best, to quite frankly a heart warming experience, was what Mark did for us after we had purchased the Cube. Mark had the car sparkling, placed in the showroom with a custom Happy 19th Birthday Arica! banner and had the car filled with balloons. My daughter was totally surprised and burst into tears when we walked into the showroom with her a few days later. I cannot say enough about Mark, but will conclude by saying he is an exceptional sales representative. He is extremely competent and knowledgeable regarding the cars and the buying process, but most importantly he is thoughtful and kind- two traits that cannot be taught in a training class. What Mark did for us and our daughter truly speaks volumes about his character and heart.Kudos to the staff at Stadium Nissan- we are definitley buying our next vehicle there, and will whole-heartedly recommend this dealership to our family and friends.

jortiz47

29 de sep. de 2011

My husband and I had a great experience purchasing a new Frontier pickup at Stadium Nissan. Mark Milazzo met us at the door and was very friendly and professional as he showed us the current inventory and let us test drive what was available. It was the end of the model year, so selection was not stellar, yet his steady goal was to find us the truck we wanted, not to push us into buying what he happened to have on the lot (which was our experience at another dealer we visited earlier that day.) He took our information, called us back the next day as promised, and let us know that he had found our second choice vehicle (second choice only in color.) We came back a couple days later to finalize the transaction, and worked with Kentucky to come to a mutual agreement, on yet another color, since the original find at another dealer was sold in the meantime. Saif and Kentucky were able to offer us an acceptable price on our trade-in, so we were good to go! The next day, our new truck was delivered, and we spent time with Fernando to sign all the paperwork. He made it quick and easy to understand everything. Mark washed our car twice since it drizzled a bit during the paper signing, and he wanted everything to be perfect: wonderful service! On top of it all, the general manager, Fred, gave us new Angel caps to wear to the game that night. Although they didn't help the team win, it was a terrific gesture that we really appreciated. Since the purchase, the dealership has been diligent about following up to make sure we knew they valued our business, and welcoming us to the Nissan family. We can definitely recommend Mark Milazzo and Stadium Nissan to anyone who wants a positive car-buying experience. --Janet and George Ortiz

kayden k

28 de sep. de 2011

Recently purchased my brand new leaf from stadium nissan dealt with mark what a wonderfull buying experience wow. leaf by the way is awesome car nissan made and mark at stadium nissan is awesome I would highly suggest to any one out there if u r looking for car go see mark at stadium nissan.He mentioned to me that if u buy a car at stadium nissan u get life time car wash its unheard of great thing going for u guys at stadium nissan.

joerho

23 de sep. de 2011

Dustin Simon is a Service Advisor at stadium Nissan, I was so impressed with the level of service I received from him.. in all points of business, labor, customer service, turnaround time, etc. I've taken my car into a different local Nissan dealership before and lets just say the service was Night and Day. The level of communication was great, a call letting me know exactly what they found and were going to do as well as going above and beyond to do something as little as take a nail out of my tire (I didn't even know was there), air it up and seal it. Thanks for the great experience and consider me a customer for life...or at least the life of my car. Joe I love my car btw.. hatchback Nissan Versa..the one with the surf racks!!!

Rocha92

12 de sep. de 2011

I was very pleased with my experience at Nissan of orange the staff was very helpful especially David martiniz and Safe. They were so helpful and got me a great deal on my 1st car from a dealer.I'm very happy with my 2008 Nissan altima.I would recommend any of my family and friends to come to this dealership and ask for David Martiniz who is a salesman he is very knowledgeable about all the cars on the lot and Safe who is the sales manger he got me an incredible deal on my car I went from a 10.59percent interest to 2.59% interest!!!! Which is unheard of!!!! I will diffently come back if I ever want to upgrade my car :)

Derrickjlang

12 de sep. de 2011

So happy with my new xterra pro4x! Already takin it off road and getting it muddy. Free car washes for life offered by stadium nissan will definitely get used! Sales process was easy and not pushy and Jason in finance was really cool and rushed me through FAST because I was in a hurry for a dinner appointment. Thanks guys!

sgutie13

10 de sep. de 2011

I purchased my 2011 Nissan Altima over the 4th of July weekend and I had a wonderful experience working with Saif Kadri. I believe he is the manager at this location and I was able to talk to him a couple of days prior to my purchase since I found a price for my car through www.truecar.com. Saif honored the pricing I had researched and I had a great experience working with this dealership. I would highly recommend them for anyone thinking about purchasing a Nissan in Southern California.

lozanoml

9 de sep. de 2011

Our experience at this dealership has surpassed all others thus far. We have purchased several vehicles at many different places and this dealership stands above the rest. Our sales consultant MARK MILAZZO was very PROFESSIONAL and provided us with A++++ service. We highly recommend you shop at Stadium Nissan and ask for MARK. You won't be disappointed! He is amazing!!!!!!!!!

bztwins

27 de ago. de 2011

There is just something about purchasing fro a smaller dealership. It's kind of like cheers, you walk in and it's a place where everyone finds out your name and uses it. Two years ago I purchased my Titan from them and this week I bought my second one. The first time Washington helped me (I came to look at the darned thing at noon in 100+ weather, and he still came out on to the lot! He was kind, everyone was positive and they even were able to take me out of my overpriced trade. (I was way upside down) but they gave me a fair price for the vehicl) and I was amazed by the follow up service. I think I got a call from the Sales Manager, Service Manager, and Washington to make sure I was happy with the vehicle. I was. A few months later Washington called me and just "checked in", It amazed me that he continued to want my good will. I heard from him throughout the 2 years I have had this vehicle. Always making sure I was happy...not to try to sell me another. It was a no brainer to go there again when I was ready to get another truck. Peter worked in internet sales and he was there to greet me when I got there. He had done his homework, knew the rebates; knew the features; knew the financing. It was pretty impressive, and there was absolutely no bait and switch.I chose my vehicle and was very pleased with the price. Not one time did they try to do that stupid 4 square box to work out payments etc. They respected me enough to make the deal straight up. I worked out the deal and was greeted by the sales manager; dealership manager and my old friend Washington (with a hug) to congratulate me! WOW and they all used my name! Even Washington who only saw me 1 time before. The finance department was fast and respectful...I think his name was Jason, helped me with the paper work and while I didn't need all the advisements, he really was thorough. The service department was closed that Sunday night, so I had to go to them to have my basket brackets put on. I arrived at 7 Am the following Monday morning, and met with Dustin, the service writer. I thought i'd have to leave it, but he said no....he'd get it done immediately. He took the key went to my other vehicle drove it over to service and got the brackets off and then remounted them very quickly. He also let me get the cds (I forgot) out of the player He was pleasant and I was still able to get to work by 8 am. On that day i mentioned that I would like to have my plastic cover on my transponder if they hadn't already discarded it. I left amazed. The next day I had to go back for my vanity plates (the things we forget) and Dustin was there once again. He smiled, greeted me by name and not only got the drill, took my plates off and handed them to me but also handed my my transponder cover (That is a 5 dollar part) but I wanted it and he remembered. I also had to check on my new car mats and got to meet the young man in the parts department. My carpets were not in yet, but he checked on them and told me they would be in by Saturday morning. I appeared at 9 am on Saturday morning (without calling before hand). Not only were my mats there, but even he greeted me with a smile and my name. That is what I mean...there is just something about a small dealership. The only other dealership that has treated me so well is Galpin Ford that is the world's largest ford dealer. For me...there are only two types of dealerships...either the biggest or maybe on of the smaller ones!I followed up my visit by talking with the service manager. He was cordial and appreciative. Then...last week I got a call from the finance department to come back, they needed to talk to me. (I immediately thought it was bad). WRONG! They had me come back to re-write my contract because they were able to get me an even lower interest rate on the loan! THAT IS AMAZING and has bought my confidence and impression to way way above standard. A dealership like this does not come along often...Go there, Buy, and maintain your vehicle there! Thanks

marijunepolintan

27 de ago. de 2011

This is in reference to your sales consultant/customer service representative Mr. Noel Luna of Stadium Nissan of Orange. The professionalism and personal service he rendered to me is very much appreciated. My heartfelt thank you goes also to Mr.Juan Carlos Murillo (Fleet Manager)for his patience and help in getting to process the needed papers for my financing of the car. With these people I see that your dealership is worthy of recommending to my friends and people who would like to purchase a car in the future.Marijune Angela B. PolintanNissan buyerNissan Versa 2010 (pre owned)

jthayer08

25 de ago. de 2011

They were very helpful and friendly with working with my financing. They also had no problem with accepting my trade in. Overall I'm am very happy with Stadium Nissan.

jmcguire1

20 de ago. de 2011

This was the 9th dealership we had visited that day for our college student to buy her first car. We were frustrated with many other dealerships advertising they had many cars to choose from to find out they had only one on the lot. Coming to Stadium Nissan was a great ending to the day. They had plenty of cars to choose from. The moment we pulled into the lot they assisted us finding a parking spot and were friendly but not pushy. My husband and I have purchased many new cars and always dread the experience but at this dealership it was definitely different. We had honest conversations from the beginning and were given a fair deal on a really great car. My daughter bought a Nissan Versa and couldn't be happier. We love how roomy the car is and the extras she could afford such as bluetooth. Remy was wonderful and has customer service down to the very last detail. He definitely builds a relationship with his customers and we will visit him in the future. The whole experience took less time than normal and wasn't ever pushy, or rude. The entire staff made us feel appreciated by giving them business. Remy followed up with phone calls and helped answer questions about the car. What is funny is after visiting a nearby dealership we thought they were our last stop for the day but that salesperson actually told me of this dealership. I hadn't researched this at the beginning because we had two other Nissan dealers by our home but now that I know about this one I will share it with family and friends. Well done Stadium Nissan! You have our future business.

Nyetfish

18 de ago. de 2011

Overall, I am satisfied with my purchase. I asked for a car with certain options. The dealer did not have it on their lot but they located one elsewhere. Jaime delivered it to me at my home the next day and took time to explain all of the features on the car. The only "complaint" I have is that I spent nearly 3 hours at the dealership to make the purchase, much of that time was spent just waiting while people at the dealership were searching for the car I wanted.

flamingo46

17 de ago. de 2011

From the moment my husband and I walked through the doors at Stadium Nissan we were treated with respect. Mark Milazzo, our salesman, really knew his product! I hate going shopping for cars, the big pressure to buy, the feeling like you are going to get "taken"; at Stadium Nissan you don't get any of the BS that comes with buying a car. There was no pressure to buy and I actually think we relaxed a little bit when we realized that Mark and his team were there to make sure we got the car we wanted and at the price we wanted to pay. We came in with a pre-approved loan from our credit union and Stadium Nissan and their finance "guy" Safe beat that loan! And their finance manager Jasin was wonderful and informative when we were filling out the final paperwork. All in all, it was obvious to my husband and I, that Stadium Nissan wanted our business, and knew that by treating us and all of their customers like stars, that the referrals would just start flowing. If you are thinking about a Nissan, you NEED to go see Mark Milazzo at Stadium Nissan and see what they can do for you! Great experience ever buying a car! Seriously!

jshahriary

9 de ago. de 2011

I just leased a Nissan Altima from them for 24 months... I dont want to even disclose the amount because it was so cheap, $120 a month cheaper than any other socal nissan dealer..thanks Jaime and Statium Nissan!

lovemyfamily3

9 de ago. de 2011

My Husband and I originally went to the Ford Dealer next door because I received a flyer in the mail. Their service was horrible. So we got back in our car and drove next door to Stadium Nissan. It was like 8-9pm on a Friday night and Remy came up and was super friendly. He was very polite and knew exactly what he was talking about. He showed us around and did not rush us out at any time. He then had to go take care of something so he introduced us to Jaime and he too was very knowledable about the vehicles and took his time with us. No pressure what so ever. He answered any questions we had. We took a test drive in the Nissan Sentra and I fell in love but I was very sceptical about a new car purchase. I wanted something inexpensive. That night we did walk away. But again, no pressure from any of the salesman. He kindly gave us his card and information on the Nissan Sentra. We looked around at other dealers Sat & Sun. I almost did not return because we were told by other dealers that there was nothing that could be done for us after a BK. I was like just forget it I don't want to get another car right now. Sunday afternoon we received a phone call from Remy and he asked that we give the dealership a chance. So, we went back and checked out a few more cars and said ok let's see what can be done for us. Remy and I haggled a bit and...well, we ended up in a new 2011 Nissan Versa with payments close to what I wanted and with the amount I could put down. It wasn't my Sentra but it is a fun little car with lots of interior space. End Result: My Husband,daughter, and I have a happily ever after story. I HIGHLY recommend Stadium Nissan. See Remy or Jaime. They are awesome guys!!! Thank you again, BBR :D

el65co

7 de ago. de 2011

Went to get a used Titan truck.What a great experience! Was not hounded when I stepped on the lot. Was shown a few different trucks in my price range. Found one I liked and they worked with me on my tight budget and I got it!!!!! Great staff very pleasent. Would definatly buy from again and will tell verybody I know to buy from them. Marco was an outstanding salesman!!!!

Vera Crash

6 de ago. de 2011

I was contacted very quickly, but was constantly being shuffled around to different people. Come to find out the vehicle I was interested was already sold! Unless you plan on going in right away after inquiring, then it would probably be a good place and you can deal with the same person. If you go in a different day, you'll just get shuffled around.

tphelan

5 de jul. de 2011

This was the first time we had bought a vehicle through Overstock.com. We filled in the requested information and was contacted within 30 minutes by Rosie and it was a Sunday afternoon! I had other dealers email me and some of them finally called me the next day.Rosie asked what Model, color, and options I was looking for and provided a quote back to me via email that same evening.Everyone at this dealership was very friendly and helpful.I have purchased 5 vans and 3 cars before and generally know what I am buying and how much I am willing to pay. It comes down to the Sales people and how friendly they are. Stadium Nissan did an Outstanding job and I will recommend them to anyone that needs to buy a car.

Welcome

27 de jun. de 2011

Competent, resourceful internet leasing staff. Found the car I wanted, at my price point. Efficient paperwork & credt processing. This was the only dealership I contacted willing to work to meet my needs and not just their needs. I enjoy driving my new car.

roytheboy93

19 de jun. de 2011

To say the least, my first time buying a car was a great experience, especially because of the employee that walked us through everything. Her personality and easy-going attitude while being on top of her game and knowing everything about the car, made it a great ease for my family and I. Without this dealer, Rosie, I'm sure the process would have been much more difficult. I highly recommend Rosie to any person interested in buying a vehicle at Stadium Nissan.Thank you Rosie and to the people at Stadium Nissan in Orange, CA.

m_martinez11

10 de jun. de 2011

I have never gone to a dealership alone because I have been warned by so many people of how vicious the reps are, how much they lie and try to rip you off. I went in with my dad prepared for World War III but to my pleasant surprise I got the friendliest, nicest and what I thought was a very honest sales rep. I initially had not gone into the dealership with the intention of buying a car that day because i assumed I would not be able to get anything done within reason, price-wise, being a first time buyer etc. At one point in the middle of negotiations, my father leaned over to me and whispered: "I don't like it when car salesmen smile, that means they are ripping you off somehow...He is smiling... let me do the talking." However, Jaime was very professional, he actually listened to what my dad and I wanted and he delivered. I am in sales, myself, so I know what it is like to be pressured to pressure your customers into buying for the sake of buying. However, I never once felt any pressure from Jaime to buy, agree, or sign anything. I went in there prepared for a battle and left thinking, "WOW, that was not bad, why does everyone complain?!" But as soon as we left, my dad said, "Michelle, we got lucky....he is one of a kind, definately, not your average car salesman." So if you are considering buying a Nissan, I highly recommend Stadium Nissan, Jaime, and actually the entire staff. Also, I want to add that we didn't get into signing the paper work until about 11pm (2 hrs after closing) and the finance manager was as upbeat as if like it was 8AM (cant remember his name) he is either just plain awesome or had had a LOT of coffee either way, being so late, and nervous, I must say he was very pleasant to work with and neither made us feel like he just wanted us to buy something we didn't want nor like he had better things to do like go home or anything. Lastly, I want to point out that the entire staff is very nice and friendly. I went in the following day to finish up some paperwork but I had forgotten to call Jaime to let him know I was on my way. Anyway, the Store Manager himself and another car sales rep to my surprise helped me figure out what I needed to do (very surprising - I just figured that after making the sale, they wouldn't care about helping me out). Not to mention that Jaime actually drove from his house to the dealership on his day off to make sure everything was taken care of. AMAZING! This entire staff is AWESOME, VERY helpful, and professional! Thank you Stadium Nissan staff on my first new car purchase!

lee schlosser

9 de jun. de 2011

The great salesmanship and financing made it a very successful day and a great purchase. Johnathin helped me buy new sentra which is a great value to me. Lee Schlosser

Hairsprayrox

5 de jun. de 2011

It's was A great experience and the employees were so nice and got the job done! I will be recommending this dealer to everyone I know because of my amazing experience! And the coffee was delicious

raschmieg

30 de may. de 2011

Jaime was was the most kind, down to earth, understanding, and knowledgeable salesman I've ever worked with. He patiently guided me through the process of buying my first car and explained to me in great detail all of the factors to consider in the process. I believe he got me the best possible deal on the car I bought (a used 2010 Chevy HHR) and made me feel comfortable with my decision. Thanks Staduim Nissan!

Dlwohle

28 de may. de 2011

Overall experience was very good. I feel like I was given a great deal. they went out of their way to get me a car I wanted. they asked me what I wanted and help me get exactly that, all without high pressure sells tactics. experience from beginning to end was a class act. Thanks guys, I love my new car. You have earned my business in the future, no need to go anywhere else.

brazekol

28 de may. de 2011

salesman mark milazzo was very friendly answered all my questions and explained everything thoroughly and even went out of his way to drop off my new car at my home!!thank you mark.the guy in the finance dept i forget his name(sorry) went over all the details clearly.

miguelgomezf

25 de may. de 2011

The experince was pleasurable due to tha exellent customer service provided by the sales staff.Since purchesing my new vehicle stadium nissan continues to amaze me by their follow up service. Gracius to insure my satisfaction leave me whit not only satisfied whit my purchase but whit overall choice to have purchased my new vehicle.

Jeten

22 de may. de 2011

I have bought or leased several cars over the years but this experience was the best. Personally recommend Rosie Puelma's helpful and professional attitude. I contacted 2 dealers thru Edmunds at the same time. Irvine Nissan Sales Manager gave me a quote over the phone that was way too high he wasn't willing to work with me. Rosie from Stadium Nissan gave me all the info on the phone and I signed the paperwork within a couple of hours.Thank you Rosie and thank you Stadium Nissan!

kimberly f

18 de may. de 2011

Everything was great they took care of me right away.I called first and Dustin answer the phone i told him what was going on and he told me to come in right away to get my brakes check . even the the guy that looked at my truck ( i should of got him name) he was very nice. Thank u again !

PunKiin3

17 de may. de 2011

The reason that i give this rating to this dealer is because i really appreciated that they did the best to get me what i want and tried their best to get if for the price that i need. All the employees were great and i have no problem recommending this dealer to any one. Thank you so much for your time and effort in letting me have the car that i needed.

kingjcarlos

17 de may. de 2011

Dustin provided excellent customer service. The experience at Stadium Nissan was much better this time around since last time and the new look is very welcoming and positive. Dustin wasn't pushy trying to make me get services I didn't need. I look forward to taking my car back for it's next service.

temphsr

14 de may. de 2011

The purchase of the new car was stress free. The manager Safe Qadri was amazing... he was extremely knowledgable and had a very friendly and positive energy. The sales man they call baby Joey was very honest and did everything in his power to help us. The financial and Insurance Manager Rami Zannikeh had an amazing personality.. I believe he was very honest, informative and not at all pushy..lots of positive energygod bless them they made our purchase peaceful, stress free and exciting.. I will definitely buy the next car from them.

911emtfrwy

11 de may. de 2011

These guys rock they helped me pick out a car that is so awesome I highly recommend Jaime and Remy these two guys are a no pressure salesmen they listen to what my circumstances was and helped me make desicions with out any presure so I would highly recommend these guys ask for them. Hey the best thing I got was a free water bottle just kidding Love you guys..

cgmmny

6 de may. de 2011

The team at Stadium was great. They were very flexible working with giving me a decent value for my trade in. They also worked with me on the price of the 2011 Nismo that I purchased. I'd also like to add that my salesman (Mark Malazzo) and finance rep (Saif Kadri)where two of the most honest guys I've dealt with in a very long time. They handled themselves professionally and with integrity. My experience at the dealership was refreshing and I would recommend anyone looking for a new Nissan to give them call

spqikk

30 de abr. de 2011

I was trying to buy a car after a bankruptcy and I was a little unsure what options I would have. Jaime made me feel very comfortable and kept working with me until we found something that worked for me, which ended up being a brand new Versa With down payment and payments that worked for me.

rhylton1

28 de abr. de 2011

I loved the entire interaction with Bernie and Kentucky! The entire process was very easy and I was able to get the car I wanted and get out of the vehicle I was in. I would recommend the dealership to any of my friends. In fact I have already done so!

debra

25 de abr. de 2011

The guys were very helpful. They showed me the features of the car I finally decided on, the Altima. They gave me a good value for my trade in and the financing was fast. The saleman gave me his cell if I had any questions and the salesmanager called me the next day. I am very happy the their service and my new car.

VivekMChawla

22 de abr. de 2011

I came to Stadium Nissan because they had the only Nissan Juke with the trim and color I wanted within 300 miles. They worked hard to give me the best deal, and made me feel like family right away. It felt like I was buying a car from old friends. I absolutely recommend them if you're looking for a Nissan in Southern California. Thanks Kentucky, Saif, and Jason!

willguy2529

17 de abr. de 2011

Mark was awesome to work with! From the moment I showed up, he was there to help me buy the best looking truck on the lot. There was never any pressure, even when I was thinking about just walking out. He had to work for it a little bit, trying to get the numbers to work for both sides, but he truly made me feel like he was on my side through the whole process. So not only did I end up with an amazing Titan, but I felt great about the experience and will be sending everyone Mark's (and Stadium Nissan's) way if they are ever looking to buy a new car. Thanks again to Mark and the entire sales team for helping turn my oil change visit into a sweet new ride!

zzzs456

11 de abr. de 2011

Stadium Nissan..only one great thing from this dealer which was the salesperson Remy. He was very kind, patient and friendly. I would defenielty reccomend you ask for him if you are looking for a car there. Other than that the finance guy was rude and looked very frusturated. This Dealer called my work after a week just to get a phone number they needed. After i told whoever was on the line not to call me at work, She threatend me saying if I don't give her the number they will take the car back. Sucks to see a Great slesperson at a sucky dealer. Defenitely don't reccomend Stadium Nissan but if you happen to go make sure you say you want remy to help you.

AnthonyButler110977

8 de abr. de 2011

Please disregard previous review for Jaime Avila. The last name of the Employee I worked with was actually Viveros. Jaime Viveros. Either way. Great service and and an awesome guy. I would recommend him to anyone who wants to buy a vehicle at Stadium Nissan or wants a great Customer Service experience.

daphenom

6 de abr. de 2011

BELOW IS THE EMAIL I SENT THE SERVICE MANAGER, READ ON AND PLEASE NOTE THEY ARE UNDER NEW MANAGEMENT AND THEY ARE FANTASTIC!Customer service is dead.I am so convinced that Service departments from dealerships were built for one purpose; make a lot of money by using different forms of tactics. That talking to a service advisor is like knowing that you are going to get robbed but it's something that you have to do anyway. Service departments are another legal form of highway robbery.I could not be more wrong. Customer service Lives! Please know, that I will be a customer for life. Please know, that I will be a customer for life. And GREAT customer service lives in your department.On March 2, 2011, my hope was renewed knowing that there are still some companies out there that are in business that have goals of high customer satisfaction above all else.At around mid-morning, I called your service department and spoke with Peter Gohil about a metallic noise that I am hearing every time I start the car with the engine cold (usually early in the morning). This sound only lasts a few seconds, until the engine warms up and it disappears. I had only called to make an appointment for the following morning because I was unaware of how busy you are that day, but Peter very accommodatingly asked me to bring it in the same day and promised to take a look.So I brought it in and left it there for the afternoon. I picked it up a few hours later and was informed by Peter that they were not able to find the source because the engine was not cold enough for the problem to show itself. Bummer, right? No. I had already expected that they were not going to find it and I'm going to have to deal with it til my warranty expires but what I did not expect was how Peter took customer service to the next level. Rather than giving up, Peter insisted that his crew will find the problem and resolve it.Knowing that this problem only shows itself early in the morning when the engine is cold and only for a few seconds, he suggested that I let him have the car overnight. I cringed at the idea because I need the car to get to work, but what was amazing was that I did not even have to ask for a loaner. Without even asking, Peter offered to provide me a loaner car because he understood what a regular customer's needs are.The next day, Peter called and told me that the car is ready and they had found the problem and had quickly resolved it. When I came to pick it up, he had explained what the problem was and that they had replaced the part that was causing it. I was really amazed at how quickly he and his guys had fixed this issue knowing that this is a complicated problem. All this time, I was worried about how much it was going to cost me. I knew it was probably going to be covered by warranty, but in my past experiences, dealerships had always given me a hard time when it comes to warranty claims. So I had the money talk with Peter and I held my breath for a few seconds. He said, "Nothing. It's covered by warranty." I thought for sure he was joking, because it can't be that easy, can it? But indeed, it was.All I can say, Mr. Evans, is that you have a good crew working at your shop. Correction, you have a GREAT crew working there. I am happy to say that it has been a month now and my car is running in tip top condition, minus that annoying metallic noise.I want to commend not just Peter, but everyone in your service department, including Bob the shuttle driver and Pete. I have been going to your service department for about a year now and I have always been met by professional, honest and sincere customer service. Like I told Peter that day, I have owned the big 3, Toyota, Honda and now Nissan. Never had I been treated with this level of customer focused service from any of those dealerships. Please know, that I will be a customer for life.Again, thanks for reading this rather lengthy email. I hope you can handle more business, because I am about to send a few of my Nissan owner friends your way.

atravis18

31 de mar. de 2011

I was looking to buy either a Toyota Camry, Nissan Altima, or Honda Accord. Out of all of the dealerships that I went to and the associates that I worked with, I was most pleased with those that I worked with at Stadium Nissan. Customer service truly is their number one priority. They were very realistic with me and did not play any pricing games. In the end, I purchased the Nissan Altima. It was a tie among all three cars, and in the end... I chose the Nissan Altima because I felt the most comfortable working with them. I didn't feel like they were trying to trick me into anything and were genuinely interested in getting me the best price possible to fit my budget. Overall, I highly recommend Stadium Nissan!

aznprodigy101

30 de mar. de 2011

He was extremely friendly and gave me all the information I needed in order to make an informed decision. He wasn't pushy and was willing to answer all my questions. Although it took me a very long time to make my decision, they were all patient and courteous with me. Jaime even called me after the purchase to ask if I needed anything and sent me a thank you card!

sublime_714

17 de mar. de 2011

Bought 6 cars from them and keep going back to them since they try real hard to get you approved regardless of credit history unlike other dealers. I recomended people to them as well and they were also very satisfied and came out of the dealer happy with a car.

liz1049

15 de mar. de 2011

Remi has been great, he was very understanding of our situation and was able to get us into a car that worked for us and that we liked. He went above and beyond for us.The only reason that we were a little frustrated was that our rate changed after we drove our car home and our payments increase. However, we know that this is from the bank and not the sales staff. I would definetly come back to this dealer.

dangeruss

5 de mar. de 2011

- Customer Service: Worked with internet sales person online to negotiate the car searching, model type, and prices prior to making an in person visit. Excellent response and very professional.- Financing: It started out smoothly and I thought this was going to be a quick and easy process but things started to get annoying when the finance guy Rami started offering multiple extras that I had already refused on in the beginning. I had to repeat myself several times that I was not interested and his attitude just started to come out stronger and just irritated me even more.- Delivery of Vehicle: Missing 1 master key and a mobile key unit was scheduled to make a duplicate for me. Although it took two trips for the mobile key guy to finalize all my keys to be programmed everything was now complete.- Requested to speak with General Manager: Spoke with Fred the General Manager at Stadium Nissan OC and explained the experience to him and he was very professional and apologetic of what happened during my vehicle purchase. Fred even went as far as getting me a cargo mat at no additional cost for the inconvenience.- Two and half weeks later: Left two voicemails for Fred asking if the order was lost or if I had to pick it up at the dealership. No return calls were received. I left a voicemail for Estella, Jacob and none have responded either. After requesting to speak to the next manager in charge I was finally connected to speak with Fred and he explained how he was out of town and his kids were sick which I can respect being a father myself. In addition to ordering my cargo mat he expressed he felt bad for my experience and said that he would have my gas tank filled when I came to pick up my cargo mat.- Picked up Cargo Mat and get my free tank of gas: Stopped by the dealership and picked up my cargo mat and had no issues there. I stopped by the main sales area to ask for Fred but he was not in today. I spoke with Jacob Little instead and gave a brief summary of what led to my free tank of gas and he wrote a voucher for one of the sales guy to get my truck filled up. While waiting at the dealership I find it almost impossible that the people I've dealt with do not recognize who I am and pretend that they did not see me.- Overall Experience: Although the dealership has made every attempt possible to accommodate me for everything it seems like the path was not getting any better. I find that the staff I've dealt with were only being friendly to sell a car and once the car was sold they did not want to assist for outstanding issues that were not yet resolved. I personally would not recommend my family or friends here because of concerns that they may have a bad experience as well. I'm not a "Newbie" at purchasing vehicles and this experience definitely rates in my top 5 of bad dealership encounters. #2 to be exact. Irvine BMW taking the #1 slot. Although I have two free oil changes at Stadium Nissan OC I think I am taking my car elsewhere for services. I hope that no one goes through this like I have.

Suziesciambia

2 de mar. de 2011

This was by far one of the best experiences at a car dealership! Not only was the price great, but the service was excellent. Not onceI did I feel pressured into buying the car. I bought a used car and showed the sales manager the price I found on the Internet. They happily honored the price and did not try and sell me anything crazy to upsell the car.I also finances the car through them and they matched the interest rate of my bank! overall a great place to buy a car!

darkbluesuperman

1 de mar. de 2011

Right when I got there Jaime was very up front and easy to communicate with. I was looking for a Nissan frontier w. V4. with power windows. It was very hard to come by because I also went to a few other dealers looking for it. The other dealers made me commit before they would pick it up from a somewhere to show me it. Jaime went above and beyond to show me the car. He picked it up for me the next day. And that is why I chose to buy it from him. He was also very upfront with the price and didnt play the "game". Made my life much easier.I would give this place all 5. but there was the finance... Remmi. He was very pushy. We told him we didnt want the extra insurance for the truck. but .. he kept pushing. it came to the point where it felt like if we didnt buy it he wont sell the car. so that part took along time. other than that this place made buying my truck a breeze. Again thank you for bringing the car to me first so i can see it before I decided to commit or not. Tony.

janfleet

22 de feb. de 2011

I came to LA area to buy a Ford in 2006, while at the hotel had an info mercial (in spanish)on the TV for Stadium Nissan dealership, liked the commercial so my husband figured out where they were located. We were there over 8 hrs on New Years.In 2006 we dealt w/2 different employees that provided great customer service, so I returned in 2009 to buy my daughters car. That is when I met Safe & Washington &I have returned 5x's due to the Customer Service I received from Stadium Nissan.Safe & Washington are EXCELLENT People to deal with & I feel I have built a great trust relationship with them both. I have been able to make a call from Bakersfield & get results right away!! I even bought my last Armada while on vacationing at Pismo Beach, made that 5 hr drive one way twice, just to be completely satisfied w/the customer service provided.I know personally I will be returning for the Platuim Armada & later for the Murano, All because of the GREAT customer service provided by Safe & Washington

adander4ever

22 de feb. de 2011

MY HUSBAND AND I HAD A WONDERFUL EXPERIENCE AT STATIUM NISSAN. WE CAME IN WITH NOT MUCH EXPECTATION OF GOING HOME WITH THE CAR WE WANTED. WE HAD BEEN LOOKING AROUND FOR SEVERAL MONTHES FOR SOMETHING WITHIN OUR PRICE RANGE - SOMETHING NICE THAT WE WOULD BE HAPPY WITH. MUCH TO OUR SURPRISE WE CAME HOME WITH A BRAND NEW CAR THAT WE LOVE AND WITH THE MONTHLY PAYMENTS WE CAN AFFORD. THANKS TO JAIME FOR MAKING OUR FIRST NEW CAR EXPERIENCE POSSIBLE AND FOR ALL OF THE EMPLOYEE'S WELCOMING OUR NEW CAR WITH THEIR CONGRATULATIONS.SINCERLY, ERICA GUZMAN

amorviejo

21 de feb. de 2011

We went back to Stadium Nissan, because I bought my Murano from them 4+ years ago. I knew the Dealer has gone through some pretty radical changes, but we were willing to give them a shot. We did some research on-line prior coming in and our intention was to find a new car during the Holiday Sale. Remy was a great sales person...friendly and very, very knowledgeble about all the car options available. He answered all our questions thoroughly and made the process very seamless! I highly recommend him!!The only glitch we had was with the "finance guy". It was late...but we felt rushed and pushed through the paper signing! We had issues with understanding the down payment expectation as explained by Remy. The Finance Guy made us feel pressured, yuck! Like he couldn't believe we didn't just have a "check" with us to close the deal. Like I said, it was late!!

frankt1

20 de feb. de 2011

Overall a great experience - the sales staff we're all very friendly. Rosie Puelma and David Martinez we're great to work with - took the time to support the buyer and explain the details on the cars. And finally, the purchase papaerwork process was completed in a timely and effecient manner.

Gabybelman

18 de feb. de 2011

The service was great! Everybody at the dealership was very polite. When I walked in, I did not think I would qualify for a loan, but remy made sure that I left the dealership satisfied and with a car I loved. Their great customer service did not end there, salesman Remy followed up several times to ensure that I was satisfied and had all my questions answered.

lostagain

17 de feb. de 2011

I purchased a 2009 Nissan Titan SE from Stadium Nissan about a month ago. I traded in my old Ford Explorer and got a fair price for it. Sure I could have got more selling it private party, but I was not looking forward to the Craigslist / PennySaver hassle. The Titan was a certified vehicle and it looks real clean, but shortly after I purchased it, I noticed that the passenger side fish eye mirror was broken and would not adjust. No big deal, so I figured I would take care of it at my next service. Two days later, as I was driving home from work, poof, the truck dies. I still had an 1/8th a tank of gas and no low fuel warning. On a whim I put some gas in it and she started right up. So off to Stadium I go for my first service visit. I got to say, these people are VERY concerned with customer satisfaction, almost to a fault. They were nice, polite, got it finished in less than one day, called to make sure I was happy and on and on. Almost to a fault, but I suppose it could be worse. Hehehhe. When I got the truck back from the shop, just to see if it was actually fixed, I drove it until it was low on fuel and BINGO, sure enough, the low fuel light came on and the computer told me how many miles I had left. I generally dislike car salesmen, politicians and rabid dogs, but I must say, Kentucky (can't remember his real name) was very considerate and went the extra mile for me (I lost the pink slip to my old Explorer) and he never complained once. I would never make it in this business. Thanks Stadium, you guys got it right. P.S., I'm still not to fond of politicians.Patrick K.

gbgiraffe

15 de feb. de 2011

I had just had a bad experience with another Nissan Dealer, so I was a little sceptical about this visit.I was looking for financing for a leased Nissan I had, whose lease was expiring. I wanted to purchase it. My credit was less than stellar. I made an appointment with Jacob over the phone, had to call back to say I was running late, and he thanked me for the call - Star #1. When I arrived at the Dealer, he came out to meet me and listened carefully to my story. Then he said "Let's make this happen" and HE DID!. he asked me to choose a vehicle on the lot that I may want to purchase, and then he said he would give me a side by side comparison of both purchases. He introduced me to David M. and said he would help me. He DID! David ran his butt off getting me information and keys for test drives, all with No Pressure - Star #2. Then when I had selected a car, Jacob did exactly what he said he would do - Star #3. After I had filled out a financial application, David sat with me the whole time, answering questions, getting more info and just being the most pleasant car salesman I had ever met. Then he introduced me to the new Owner, and the Service Manager and the Parts Manager. Guess what - They are all Nice Guys - Star #4. Then after the loan was approved, I had the dreaded meeting with the Finance guy. Usuallym, I have to count my fingers to make sure I still have all 5 of them. NOT THIS TIME. Gitano was super helpful, explained everything and all with no Pressure - Star #5. This is the best car Dealership I have ever visited, and I will certainly tell all my friends about them. It was a most pleasurable experience.

crystal1975

8 de feb. de 2011

Probably would not go there again Rosie Puelma Fleet/Internet Manager really had no clue on the car i was asking about. The test drive felt like an ackward first date. Then when it came to actually buying the car even though my credit wasnt that up to par i was told i could be finaced at 25%. I just applied for a Credit union lone i might be getting and it was 12.5 %. As i was being sold on a car Rosie now sends another guy to talk to me when i thought i was just dealing with a manger. After i was quoted that rediculous rate mind you payments would have been 711 dollars a month i got out of there. Also if you are trading in a veichele there make sure they dont have you keys and registration for ransom.

Soccerguy9

4 de feb. de 2011

My driver side seatbelt locked in my 2002 Fronteir. I brought the truck in on a Monday afternoon to get looked at. Peter was very friendly and advised me that the seatbelt was covered by a warranty and that he had to order the part as he did not have it in stock. He informed me that it should be there by Thursday, he also told me of a recall on my steering column and was happy to take care of that while replacing the seatbelt. Peter called on Wednesday afternoon to let me know it was in and I was able to make an appointment for Thursaday on my lunch break. The car was serviced and washed by the time I got off work. Overall, Peter was very friendly and made me feel welcome, I truly feel that my business was appreciated by Peter. The service manager, Craig also introduced himself and thanked me for my business as when I was picking up my truck. I will definitely go back to have my Fronteir serviced at Stadium.

k8crosby

25 de ene. de 2011

NOTICE: DEALERSHIP UNDER NEW MANAGEMENT! AND THEY ARE FANTASTIC! PAST REVIEWS ARE FROM PREVIOUS OWNERSHIP!My family and I have been long standing customers of Nissan, and have owned/currently own 8 Nissan cars/trucks in the last 15 years. Saying that, I have developed a bad habit of taking my cars in to quick lube companies (EZ Lube, Jiffy Lube, Firestone, etc.) out of convenience. I learned my lesson after my car broke down due to improper service from these visits (i am not the only person i know that this happened to). I wasn't sure what to expect when i towed my car into Stadium Nissan, but I was pleasantly surprised when not only did i receive a call from the Pete in service, but from the service manager, Craig. The level of access to, and communication from, Craig and his staff made this entire experience much easier, and I am very thankful. Stadium Nissan was very solution oriented, managed the relationship with the offending quick lube location flawlessly, i didn't have to lift a finger, and even came in their day off to work on my situation. This didn't have to be such a smooth experience, but it was. I am grateful to everyone involved. I would highly recommend this dealership to anyone who has a Nissan or who is thinking about purchasing one. They are very customer service oriented and very friendly.

maxebbers

19 de nov. de 2010

Buying a used car can be such a pain, especially if you a looking for onw under $12,000. Stadium Nissan had a grat selection and an awsome sales person in David. He took his time and showed me all the vehicles he had along with some new ones too. I got a great deal with no pressure. If you are looking for a used car, i would recommend going to see David at Stadium Nissan.ThankMax

suzyclayton24

31 de oct. de 2010

I was so mean to Josh when I first showed up. Frustrated and unhappy with how the first 2 nissan dealerships had treated me, I definitly showed up with my gaurd extreamly high. Josh approached me totally differently than anyone had done in the past, first by thanking me for being there and secondly letting me know that he would be happy to guide me threw his inventlry at my pace and time frame. Well I relaxed after the first 5 minutes of being there. I could see that they really cared about my buying process. I had met one of the Managers before I test drove the juke and he too had thanked me for being there and assured me that they would help any way they could. needless to say I drove the juke, loved it and and made a deal all with in 40 minutes. really!!! not 3 hours and I didnt have to get mad. wow to go further it was about 6:30 and I had asked for the general managers card so I could send him a note about my expereince. A minute Latter Aaron (GM) was shaking my hand and thanking me for my purchase. I'm so glad I drove to stadium nissan, I almost settled for a honda.suzy

gabew

25 de oct. de 2010

I have a 2003 xterra that has been given me fits. I was at my wits end, when I met melisa. She took the time to put up with my ramblings, and got my suv right in for service. she called me about an hour later with the problem. I gave her the ok to fix it. Not only was the car ready as promissed, but they washed it too. The xterra runs great now and I would recomend melisa to everyone.

RaterAA

16 de feb. de 2010

Own a Pathfinder that has been having a battery problem. Have taken it to Stadium Nissan twice in the past 6 months which resulted in their inability to find the problem. Finally had a local auto shop take a look. They found the problem and advised me of the simple fix. When I presented my case to the service manager at Stadium Nissan and requested a reimbursement for services not rendered, he checked the service log and stated that the mechanic tightened a cable. Not the problem, not the fix. Due to the crack mechanics actions and the lenghts they went to fix the problem - you guessed it - no reimbursement. If you buy a vechicle from Stadium Nissan pray you don't have an electical problem.

russ

5 de ago. de 2009

By and far, the worst customer service I have ever had. When walking into this dealership it is very hard to get recognized as needing help. Employee's just look at you and carry on with their personal discussions. Ashley (or Amber) in the service department is rude and one of the worst people I've dealt with in a customer service situation. She treats you like she is doing YOU a favor.Not only this, but they/she told me my truck had 6 oil leaks, and that my truck was empty of oil. The strange thing is I didn't have a DROP of oil in my garage where the truck sits for 15 hours a day. She then quoted me $4500 for this "repair". After picking my truck up I paid my $75 for them to tell me this, checked the oil..it was fine, and drove my truck to a different mechanics. Told him a few issues I had but didn't mention "the oil leaks". Turns out that I didn't have ANYTHING wrong with my truck. Not a thing. They charged me $0 for this as "they didn't do anything, so why would they charge me".

Danimal

28 de oct. de 2008

DON"T GO HERE!!! Do NOT GIVE THEM ANY BUSINESS! They lie, cheat and steal from their customers. I had a horrible experience there and will never go back! My brother and I purchased a Nissan Maxima here and they made all the promises in the world to get us into speak with finance. They lied about the price of the car, they said they would give us floor mats, and get some of the leather fixed. Once we spoke to the finance man it was a different story. First they played the whole "sorry my salesman told you that price, we need have been having problems with that" BS and then once we mentioned the leather and Floor mats he told us to write it on the sale and initial it. He told us to come back in 2 weeks and he will have it all done for us. Sure enough we come back in 2 weeks and they say we wrote that on and they have never seen that. I looked at the man straight in the eyes and said (very loudly in front of current customers thinking of purchasing a car there)"How are you going to look at me in the eyes, straight to my face and lie to me?". Then the man said "Dude, you know how many people i meet a day?" as if he didn't remember. Then i pointed out that if he didn't remember how does he remember not telling us to write it on the bill of sale. Finally after arguing for a short while the owner sent someone over to shut us up so to speak. They gave us everything we wanted and it came out of the sales manager's paycheck from what I understand. Anyway, don't do business here, you will regret it.

Joyberrybabe

11 de jun. de 2008

I went to stadium Nissan without my husband and got treated like I had no idea what I was talking about just cause I am a woman. They were rude and pushy. I did my research on the car and pricing and their prices were rediculous and they said it was high because of the demand. On a VERSA? You've got to be kidding me! DONT GO TO STADIUM NISSAN. They used to be called Douglas and they almost got shut down for ripping people off!!! My friend bought her car from them and she ended up owing $13,000 more than what they told her she would on her lease. I bought my versa from Tustin Nissan and I'm very glad I didn't give stadium nissan my business. Tustin Nissan was extremly helpful and friendly and gave me the BEST car buying experience ever.

LuckyFindDesigns

12 de may. de 2008

This dealership was previously Douglas Nissan, it has undergone an ownership change. I read all of the reviews for Douglas Nissan and my experience was exactly the opposite.I called the day before I went in to purchase my new Nissan Versa and spoke with Steve. He was extremely friendly and funny, answered all of my questions and even a few more.When we went in the next day, Steve wasn't in yet but Mark was (I think that's his name, can't remember). He is a manger of the sales team and paired us up with John as our salesman. John was incredibly knowledgeable about the Versa and went over every detail of the car with us. He was also very friendly, as were the rest of the people we came in contact with. While we were going over the car Mark came over with a model that was 1 year older, had 1,000 miles on it and had been returned because the person couldn't get financing. They offered a lower price and since it had everything I wanted and was the right color I decided to take it. We went on a relatively long test drive on surface streets and highways. When we got back to the dealership I was ready to buy so we sat down and started doing paperwork. Mark checked in a few times along the way and asked what I could do for payments, when I told him, he came back to "double check" once and I stuck firm, which did frustrate him. The next time he came back he said they were going to accept the payment and the car was mine! There were 2 bells to ring in the lobby which was a little corny to me but I can understand why they do it.We next went down to financing. The gentleman that helped us there was cranky (can't remember his name), but what can you expect, he sits in a little whole all day and pushes paper.Before leaving John went over some key things in the Owner's Manuel and in the functions of the car before I left. Oh, and when the car was ready for me to drive off the lot, it was parked under a red and white striped tent on a red carpet. Nice touch!I was there for about 3.5 hours and all in all I had a GREAT experience at Stadium Nissan. I will recommend them to all of my friends and family.