Seatcoverconnection

4 de oct. de 2016

Beau Richardson closed our deal quickly and efficiently. We knew exactly what we wanted and were on a time issue. We watched Beau physically run from one place to another to accommodate our needs.

sue

3 de oct. de 2016

Mike was great to work with as was everyone else .Mike was very gracious and professional. We got our car the same day. He went above and beyond as always. This is our third vehicle from Mike!! Thanks foe everything.

kee-kee7

30 de sep. de 2016

Bought my new car from Stephen Wade Toyota and Mike Capps was such a big help and went above and beyond to make sure I was satisfied with my car!

New Corolla

27 de sep. de 2016

The national ad was a little misleading but these guys were very professional and fair and got me into a new vehicle that day. A+

Pamela Lee

1 de sep. de 2016

Looking for a pre-owned vehicle was certainly less stressful with the help of Brian Gates. He went out of his way to find us the car we wanted at a great price. We truly appreciated his patience and sense of humor. Thanks!

anggonz123

18 de ago. de 2016

I went in not knowing anything about the car buying process. Everyone there was helpful without being too pushy. I was looking at the Corolla's with Sebastian and it was a lot of fun. He was nice and talkative. He knew a lot about cars and was not afraid to share his own opinion which I valued and appreciated. At first they didn't have the color I wanted, but Sebastian found the one I was looking for. I walked out of there with a brand new car that I love. It was a fun experience that made my day. Candace who helped with finance and all the paperwork was sweet and actually cared about me getting the car I wanted at a great price. She talked to me on a personal level and explained all the paperwork which helped me to understand what I was signing for. It was an overall great experience.

Ron B

9 de ago. de 2016

My Wife and I bought a Certified Used 2013 Venza with only 44K miles from this dealership last week. I worked with Logan and Jared, who were both fantastic to work with. They very clearly explained the vehicle we bought as well as the other vehicles we drove and helped us find the best vehicle for comfort and light duty towing. Logan even spent almost an hour going through the whole car button by button as well as set up our Bluetooth connection to both of our phones. Then we worked with Candace in finance who was a joy to work with. We had come in pre-approved through our credit union, but she found us a much lower rate. We now have a very beautiful, almost new car, with all the bells and whistles and are completely covered bumper to bumper through Toyota until 100,000 miles or 5 more years. This is a super comfy and roomy car that I will love to travel in and I wont be afraid of a breakdown. I am very happy with how fairly and honestly I was treated by their staff and will definitely buy from Stephen Wade again.

Staheli's

3 de ago. de 2016

All our questioned were answered and more. Brian Gates went the extra mile in getting us a deal that we felt we could afford. There was no pressure and he was very friendly and personable. He also did what he promised us in the deal. For sure we would buy from him again

johni5640

31 de jul. de 2016

Went in not knowing for sure what type of car we really wanted and Danny Correa made our shopping experience very relaxed and he was very knowledgeable on any of the models I asked about. We ended up leasing a new 2016 Camry from him and will definitely refer our friends and family looking for a new vehicle. Everyone at Stephen Wade Toyota treated my family and I great.

reddirt94

30 de jul. de 2016

Abut a month ago I was in the dealership for an oil change on my 2012 Prius. While waiting we talked to Blair Green about another Prius or possibly a RAV4. We called Blair yesterday and ended up buying a 2016 Camry, got a great deal with the July Red Tag sale. Blair was great, he worked to get us the best trade in which made the deal for us. We bought our Prius from Stephen Wade and will continue to buy from him in the future. I think their service department is first class and would recommend Blair to anyone looking for a Toyota.

Kira's,54

28 de jul. de 2016

I was going on a trip and stopped to look at cars. While I was there looking we asked for Blair Green and he helped us decide to get a new car and not a used one. If I'm to be in for his help I probably wouldn't have bought one. It's my first brand-new car and I love it. I'm very appreciative to him for all his help and the wonderful service I received. I would even go from Provo again to buy a new car there. Again THANK YOU

Toyota Rav4

21 de jul. de 2016

Stephen wade Toyota has made it possible for me and my wife to get in a vehicle we love without any pressure and was very patient with our Vehicle hunt. At first, we were going to get into a used car. But my wife and I wasn't really in love with it. Armando (a fun personality salesman) took us to see the brand new Toyota Rav4 that totally connected with us. It had everything we needed in a vehicle and was the perfect car for our little family. Thanks to Armando for giving us a great experience and being a good friend to us. We will buy again here in the future to come!

Doggies rule

13 de jun. de 2016

We have purchased many cars, and this was the best buying experience ever. No pressure, no up-selling, just friendly, efficient, knowledgeable help. And, everyone visited with our 2 little white doggies

bigdogsmitty

27 de may. de 2016

My wife and I went in to have routine maintenance on our 2006 Highlander. We decided to wait, and were looking at new vehicles when Armando approached us,a very friendly and happy guy! We conversed for a while then he suggested we look at a 2015 RAV4 that was on sale. We did, but were not all that impressed as we love our Highlander. I might add here that we had not purchased a new vehicle since 1982!He then showed us a 2016 RAV4, fully loaded! We test drove that vehicle and were impressed. We also test drove a 2015 Mercedes SUV that they had for sale. The 2016 RAV4 was the better vehicle, and the better deal. We received a fair price for our Highlander, and purchased The 2016 RAV4.Armando stayed with us the whole way, answered all of our questions and concerns. He then turned us over to Candace who was also amazing! Between Armando, and Candace we left happy, and as they say "You've got it made at Stephen Wade". We thought so! Thank you Armando, and Candace for a pleasant, and enjoyable experience!

seldom seen 64

24 de may. de 2016

stephen wade worked hard to get the truck we wanted. when we first test drove a few trucks at stephen wade Kris just the trucks sell them selves it was nice to not have somebody try to pressure you into buying that day.

johnssl

22 de may. de 2016

We walked onto the lot looking for a used Siena van and drove away with a new 2015 Siena. The price was right and the service from sales associate Beau Richardson was great. Beau was very professional and never attempted to pressure us. He figured out what we wanted and our budget and put us in the right vehicle. And the finance meeting with Jim Anderson was also great. Things have changed. No more throwing everything at you but the kitchen sink. Thank you Beau and Jim.

Terry & Annette Larsen

18 de may. de 2016

Everything about our experience of buying a new car at Stephen Wade Toyota St George was great! From our car salesman Dave, the General Manager Todd, to the drinks and treats! It was all good! We LOVE our new Toyota Camry!!

Gwen and Lowell Shifflet

17 de may. de 2016

We would like to thank Stephen Wade Toyota and especially Blair Green for the excellent experience we had in purchasing our new 2016 Toyota Highlander. We truly just stopped by to take a look at your inventory, not really expecting to purchase. We ran into Blair on the sales lot. He was very friendly and there was no pressure what so ever to sell us a vehicle. Once we saw the 2016 Toyota Highlander and Blair was able to explain all it's features we were sold. There was never any pressure to buy, just fun and friendly visit with Blair. He was very knowledgeable on all the vehicles we looked at giving us the pluses to each different model. We ended up driving three different vehicles. We just fell in love with the XLE model. It has everything we wanted. We would definitely return to Stephan Wade Toyota and ask for Blair when we are ready to purchase our next Toyota - definitely our vehicle of choise.

Bill

12 de may. de 2016

I spent several months looking for what we think may be our last vehicle. I had been a Buick man for years and thought I wanted a Enclave but with the help of my son and the great people at Stephen Wade, I purchased a Toyota Highlander with all the bells and whistles. I've driven it only a few hundred miles and I am overjoyed with the vehicle!!!!

Georgia

30 de abr. de 2016

Kris was a wonderful salesman. He knew his cars and made the process painless. He was thoughtful and professional. Every step of the process was pleasant. This wasn't the car I thought I wanted, but I fell in love with the Highlander. We have used this dealership for maintenance on our previous Toyota and they do a great job with good advice and no pressure or up-selling.

Papa Bill

11 de mar. de 2016

Had a great salesman. He asked what I wanted and listened to me. He got other phone calls but kept me first and there was not a lot of pressure...

Matt Sevald

19 de dic. de 2015

We were contemplating a new minivan down the road for our growing family and checked out a couple dealerships. Our experience with Ken Garff Ford has been atrocious over the years - something always seems to magically break after we take our vehicles in for service of unrelated problems.When we first checked out the Honda dealership in St. George, UT we were completely put off by the uncaring attitude of salesperson Jason White. He refused to listen to what we were looking for (2015 plain jane Odyssey) and insisted on showing us the 2016 models with all the bells and whistles. On the test drive he continued to be aloof and have no chemistry with us.We were next going to look at the Kia dealership in St. George, UT but I didn't know it was on the opposite side of the freeway from the main collection of dealerships so we pulled into the Toyota parking lot since it was going to be our next stop anyway. As soon as we parked we were assailed by a group of salespersons, like seagulls in a parking lot fighting for french fries, and I had to tell them to back away, we were only interested in looking. Things weren't looking great for the Toyota dealership!Then we moseyed over to the 2015 Toyota Siennas and found one we really liked - even more gadgets (power door safety device that didn't slam on my wife's hand), same fuel economy, and better price than the Odyssey we had looked at. No sooner had we looked around to find a salesperson then Dennis O. was walking by. He noticed we were looking for help and he graciously offered assistance. From the beginning Dennis was kind, attentive, and actually listened to what we wanted. We had done our research and he realized this, so he didn't try to up-sell us or steer us into what would get him more commission. He was the epitome of the perfect salesperson.As the afternoon progressed (buying cars always takes too long) we came to appreciate Dennis even more and feel it was certainly ordained by God that we should have come to the Toyota dealership and bought this car from him. The whole scenario from beginning to end had far too many favorable coincidences to be accidental.We enjoyed the clean and spacious dealership with home-like amenities, the friendly staff, and of course our new Sienna. If you need a vehicle and want an honest salesperson, I cannot recommend anyone more highly than Dennis O. I'm glad to say that Ford is in our rearview mirror!

48magoo

26 de nov. de 2015

We had the best experience ever recommend the dealership and Kris as our saleman. He was very friendly and accommadating. He made sure we got a great deal

Errol

10 de nov. de 2015

Better than average experience. Knowledgable office person forgot her name..helped with all the paper work. Appreciated Larry who shuttled us to and from the dealership.

bobper

31 de oct. de 2015

We hear a lot about customer service. Mike Dufresne at Stephen Wade Toyota is an outstanding example of going the extra mile. I just purchased a 2016 Toyota Tacoma. Two days after the sale, Mike called to make sure everything was okay. I was having trouble with a dome light staying on. It was Saturday and the service department was closed, but there was a tech available to look at it. He told me to come on down.I came down, they replaced the defective part, and then Mike spent some extra time with me to answer some additional questions I had about the GPS. The experience was OUTSTANDING. Mike, you're the best. Thanks for your help and excellent service after the sale.Bob Perschon

priusatwade

9 de oct. de 2015

Kris made us feel welcome and was working for us throughout the entire process. Kris is a real credit to the Stephen Wade Sales Team.

flygraceful

8 de oct. de 2015

I bought a 2008 Prius back in 2013. Sales staff were very friendly and initially helpful. The car needed a final "check" before I could pick it up. They were also supposed to replace the windshield wipers. Twice I arrived at appointed time to drive car home and it was not ready. Since I lived over 50 miles from the dealer ship, and was quite inconvenienced, they finally assured me it was ok to take the car "as is" and just bring it back in when I was in town next.Within a week of driving my new "used" car, the "Check Engine" light appeared. I called Stephen Wade Toyota who assured me it was most likely a sensor problem, but to bring it down next time I came to town.I brought it back to them fairly soon as I wanted to ensure it was nothing serious. They reset the sensor telling me that it was just from the car "sitting on the lot for a long time and that it was the car's way of ensuring everything was regularly checked. I drove it home.The "check engine" came back on within another week. I again called Stephen Wade Toyota and this time made an appointment for them to run a full check. The appointment which I had allotted 2 hours for, took over 3 hours. They found there was an air hose leak and fixed it.About a year after purchasing the car, my gas mileage started becoming less efficient and the engine was burning oil. I regularly had to 'top off' the oil between oil changes. The "check engine" light started coming on intermittently. Because it wasn't staying on, we thought it may be an air filter that needed changed. We made sure we followed up on all the recommended maintenance including engine flush and filter changes.Less than 2 years after purchasing the car, the "check engine" light was now staying on more than not. I took it in to Stephen Wade Toyota. The mechanics were friendly and helpful. After 2 hours, the mechanic called me to give me the bad news that oil has been leaking into the catalytic converter. The entire engine needed to be replaced. The mechanic took a great deal of time educating me about the problem and what it would take to fix ($6000). However, when we called back to ask specific questions such as "how does this happen to an engine?" or "what possible causes are there for this?" we were given no answers, only the cost to fix it. So, here was a car that we still owed $9,000 on - now completely useless unless we spent another $6,000 to fix it. It was the first car we had ever purchased from Stephen Wade Toyota. And now, it only lasted less than 2 years.This is a TOYOTA!!. We have been loyal Toyota customers for years. Our Landcruiser which is our main family car has almost 300,000 miles on it and our mechanic tells us will easily give us another 100,000.For the engine to go out in a Toyota with only 150,000 miles is NOT usual, and is NOT normal, and NOT acceptable.We have been trying to contact the dealership for the last several days to get more answers but our phone calls are disconnected. We can't even get through to the service department. We are going to have to take this to Corporate due to the local dealership lack of follow up and care to ensure they sold a quality product. Very disappointing experience. I would not recommend purchasing a used car from Stephen Wade as their claims of "certified" and "inspected" are a hoax. Maybe they sell some good cars, but they are certainly not willing to accept responsibility for when they failed to do their inspections.

Mycarrocks

31 de ago. de 2015

When I was shopping for a new Tacoma I went to Stephen Wade due to the great experience I had when buying my wife's new Dodge. The first person we dealt with was Armando. At first he was pleasant, but on a second trip his demeanor was horrible. I was ready to walk out and take my business elsewhere. Dennis started working with us and he was great! I love my new truck and everyone I dealt with there, with the exception of Armando. Dennis' attitude and service made sure I will be a repeat customer when I need another vehicle.

Gene-o

13 de ago. de 2015

I've owned Toyotas for more than 30 years and have bought them from Ogden to St. George. You will not find better people to serve you than the Wade Group.... no need to go South to Vegas and no need to go North, these people are honest and have the highest degree of integrity! Thanks Stephen, Jared and the entire " Wade Group ".

California couple

1 de jul. de 2015

So happy with 2015 Toyota Tundra Dennis was very personable and helpful. We were just passing through to California and brought home a big souviner.

Paul

12 de jun. de 2015

I continue to be astonished that these imbeciles can stay in business. They have repeatedly put the wrong oil in my truck, even when reminded repeatedly of what I want. But now they have taken it to another level, they put the wrong lubricant in the rear axle housing, creating a huge problem when I tried to drive it (and then conveniently lost the records of the mistake). But let's not stop there - they MOUNTED THE TOP OF THE SHOCK ABSORBER IN THE WRONG HOLE (one made for wires and such, NOT to carry the weight of the truck) and so it tore the mounting bracket apart, and then they wanted to charge hundreds of dollars to weld back together the damage caused by their mistakes!!! Fortunately I took it to someone with a brain who took pictures of their mistake, and now we are faced with taking them to small claims court to recoup the cost of the repairs and loss of use of the vehicle. THESE PEOPLE ARE BEYOND YOUR WORST NIGHTMARE!!! When we tried to talk to the service manager about the experience he had the wonderful customer service approach to CURSE AT MY WIFE as we were leaving.

Tcoble

22 de sep. de 2014

The biggest problem was poor follow-up on work that was not performed at the time of service. I was told they would find out what happened and get back with me the next day. I wasted 3 phones call and half a day before getting a call back with "we have to order the part." I have received excellent service in the past, however, this was not my best experience.

briseno11

21 de jul. de 2014

Kris was patience and friendly.He was with us all the time.He helped us to get the best deal.He explain everything with detail.

rainshadow

19 de jul. de 2014

Incompetence, bait and switch. Only way they survive is no competing Toyota dealership in 150 miles. Ordered the wrong car for me twice and then wanted me to pay for unwanted options. Make the drive to Las Vegas or Salt Lake.

ovronnaz

1 de dic. de 2013

Brian was great to work with. He was informative, friendly, and very helpful with us purchasing a new vehicle and getting us the best price. All the people at the dealership were extremely helpful and friendly and they made it a fun experience to purchase a vehicle. I would recommend this dealership to any of my friends and others who were interested in buy a new or used car.

Wis_snowbird

21 de oct. de 2013

We had purchased three Toyotas from this location over the past thirteen years and have had the same sales person Brian Haslam. He treats us with respect and does not try to push you as you make your own evaluations. We have found the dealership to be very fair when evaluating your trade-in and coming up with fair prices. Needless to say we have just purchased our fourth automobile from Brian who represents Wade Toyota in a most professional way. We recommend Stephan Wade Toyota as an outstanding dealership.

ErikHeller

16 de oct. de 2013

The Time I spent with Brian was involved. I wanted what I wanted, and Brian took all the time needed to satisfy my desire to get exactly the features I wished to have. Everything worked out even better than I had hoped, which has made me a "Happy Camper". Brian is a real Cool & Calm guy while I can be very demanding and drive someone crazy. I got lucky working with Brian. You better keep him around for a long time! Thank You All, who helped me, including Candace with the paperwork. She is Very friendly. Brian, I Thank You Again Very Much for the special attention you gave me. Erik.

tjag

12 de oct. de 2013

Although we were in the market for a new car we were not considering a Toyota. As we drove by the dealership we went in on a whim and were greeted by Dave with a friendly smile. He inquired about what we were looking for (an SUV) and showed us the Sequoia at our request. We concluded that the car was bigger than we wanted, Dave understood our concern and then showed us the 4Runner. He was very knowledgeable about the car, explained it's features and let us take it for a test drive. We feel in love with the vehicle as it amazingly surprised us and surpassed all of our expectations. We told him we had one more brand we wanted to take a look at and he encouraged us to do so - not the usual response you'd expect from a salesperson. We checked out the other model which paled in comparison and returned a few hours later to make a trade in and purchase the 4Runner. Through this process we also worked with Jim Abbott in the parts department and Candace Abbott in Financing. Everyone we encountered at the dealership was friendly, professional and knowledgeable. We highly recommend them and will definitely be back for service and our next car purchase!

jasdebc

8 de jul. de 2013

Brian was very knowledgeable and friendly during our time working with him for our purchase. We had to conduct our business with him via telephone and he was always available for questions and was easy to contact. My husband and I appreciated his willingness to drive our brand new toyota tundra up to us in Salt Lake City, where we live, and then drive our trade in back to St. George. He certainly went above and beyond our expectations in having a wonderful and smooth experience in purchasing our very first brand new vehicle.

millertoyota

6 de jul. de 2013

Gregg was friendly no pressure salesman type that we like. He answered questions we had and helped get us a little better deal on the car than we could have probably gotten for ourselves. We would definitely recommend him as well as Stephen Wade Toyota to anyone in the market for a new or used vehicle because of the friendly staff.. We purchased our RAV4 because we were so satisfied with our prior lease of a RAV4. It was very dependable with limited maintenance issues. We are hoping this RAV 4 makes us just as happy and so far it has! We love the new design!

louann63led

27 de mar. de 2013

John was able to answer all my questions. He was recommended as honest. And I felt that I could trust him. He spent time with me to makesure I knew how to operate the new car and he set up the controls so I would know how to use them. The total buying experience was actuallyvery pleasant.

tpsiapita

8 de mar. de 2013

Jeremy was very interested in us as a customer. He explained all of our options and listened to our desires and wishes. He showed a good knowledge of the products and explained the advantages of each model well. He was truthful in his opinions of other brands of automobiles and did not show undeserved bias towards his products. The experience was very pleasant

shawndock

5 de mar. de 2013

Jim Anderson was very courteous, helpful and friendly. He wasn't overly pushy when we visited the car lot. Stephen Wade Toyota has been very customer friendly.

achilds92

2 de mar. de 2013

Jim was so accommodating and friendly! He deserves a medal for his patience. He went above and beyond to call to help me find exactly what I wanted while keeping it within my price range. I never felt pressured or rushed. Candace was equally wonderful. She was warm and friendly while explaining all the paperwork. She made the whole process much less intimidating. My overall experience with Stephen Wade Toyota was not only positive, it was comfortable and easy. I'm thrilled with my car AND the price. I will definitely be sending business your way.

FredRowley

2 de mar. de 2013

My wife and I were at the dealership getting some service work done. We had some free time to peruse the sales lot, and were looking at the hybrid Camrys. Armando approached us and answered out questions in an upbeat, non-pressured, friendly manner. He knew his products and took the time to explain to us the features of the hybrid cars. We hope to buy a car from Armando in the near future.

jjosei

22 de feb. de 2013

i drove 300 miles to go to this dealer for the reason they are awesome i do not get the treatment of the other dealers in my area like i get here i would highly recommend this dealer to others i am a very satisfied customer

jkeller84

20 de feb. de 2013

Jim was great!! When we first went into the dealership to look for a new truck, is when we first met Jim. He was very friendly, nice, and polite. The best thing about Jim was that we never felt the pressure to buy anything! We knew what we were looking for and even though the dealership didn't have it, Jim took the time to find the exact truck we were looking for and work out a great price for it! I would highly recommend Jim and next time we are in the market for a new family vehicle, Jim will be our first choice!

rrsrw

20 de feb. de 2013

I was looking for a new car. I explained to John that I was looking at a lot of different cars and wasn't going to buy one until I test drove all the cars I was looking at. I appreciated how nice and professional John was. He was not pushy at all which I appreciated the most. I had questions after I purchased the car about my navigation and phone system and he always made time to help me. I would definitely recommend John Keysor to anyone who is looking to buy a car.

ipjoan

19 de feb. de 2013

This is the 3rd Prius we have purchased through Stephen Wade Toyota. We definitely will be back when we are ready to purchase another car. We have had service work done and have always been very satisfied. Everyone is very helpful and courteous. We would definitely refer friends and family to Stephen Wade.

tacomarules

15 de feb. de 2013

This was a great experience for purchasing a new 2013 Toyota Tacoma. Jim Anderson was great from day one. There was no pressure and he showed us many vehicles and really assisted us in making our final decision. Jim was very informative and honest in his approach. We felt very comfortable with his sales style and personality. We highly recommend Jim to our family and friends. We ordered our vehicle from the factory which took extra time to be delivered but it allowed us to sell our vehicle instead of trading it in. Jim introduced us to Candice Abbott ( business manager ). Candice explained all the financial information and options available to us. Candice was very friendly, honest, professional with a great personality. We thank Jim and Candice for the great vehicle buying experience

caroljean

9 de feb. de 2013

Brad orginally showed us the Toyota Crewmax PLT but it was Mike Dufresne and Candice Abbott the worked with us on the sales pricing alond with Jared Wade. Mike definitely drank the Toyota "cool-aid" as he was so very knowledgeable with showing us all the bells, whistles of the tundra. We of course will have to refer to the manuals for a few things but Mike knows his stuff. Candice was fabulous in her follow-up service prior to delivery. We will recommend your dealership to all, and already have etc.Thank youCarol WahlstromDiane Leake

bobscorolla

8 de feb. de 2013

John Keysor was outstanding in attention to detail, friendliness, cheerfulness, helpfulness, concern with our needs and assistance in learning how to use the systems in the Corolla. It was an enjoyable experience because of John.Dealership seemed normal in sales approach. One but needs to know what they are doing when they shop and be prepared to represent them self with wisdom and preparation. Dealerships are in business to provide a service and make a profit.Thanks.

jepepc

26 de ene. de 2013

Very pleasant experience from initial contact through delivery of vehicle. Extremeley friendly personnel who pay close atttention to detail in filling customers needs. Have purchased two new vehicles from Steven Wade and will again future when needs arise.

The_Reeces

25 de ene. de 2013

Jim Anderson is great! He helped us find the perfect car for us. He was very helpful, knowledgeable, and had our best interest in mind. We came in looking for a car a year ago, and although we couldn't afford one yet, Jim helped us feel welcomed to test drive some cars. We returned a year later and he was just as helpful. This time we left the dealership with our brand new dream car. (2013 Yaris)Thanks Jim! :)We will be coming back when we can afford a second car!

mduran

25 de ene. de 2013

Another great experience from Stephen Wade. Our Camry is the second car we have purchased from Stephen Wade and Mike, our salesperson treated us with courtesy and respect.

clharrah

25 de ene. de 2013

Mike & Candace were very savy and enjoyed their customer service in our purchase.We had previously leased a 2009 Camry and enjoyed it. Our 2012 SE Camry isso much more and we are really happy so far with it. The Blue Tooth is a keeper in the car. The new big stitching on the leather interior really caught our eye and made our decision to swith from the LE to the SE model.

jepdmp

18 de ene. de 2013

Extremely friendly and accomdating. No high pressure tactics, made best price avaiable for COSTCO related purchase. Have purchased two new Toyotas from Mike, with financing details handled by Candace, and will recommend Steven Wade to all with whom I come in contact.

jakeysnake

15 de ene. de 2013

I visited Stephen Wade Toyota several times before purchasing my new Prius. I wanted a certain equipped vehicle that no other dealer either had in stock or could locate. But when I called Stephen Wade and talked to Brian, he some how located the vehicle in transit and had it diverted to his store. In working with other dealers throughout Utah, Brian was the only salesman that had the patients and now how to bring this vehicle into his dealership and make it available to me. Brian is an experienced and true professional. I would recommend Stephen Wade Toyota and especially Brian Haslam. The fact that Brain has been with the same dealership for over 15 years must mean something.

Mark Lee

3 de ene. de 2013

Great to work with, except we had some trouble with the value of our trade in. Dave Edwards did not pressure us at all. I found this car by visiting their web site, I live in Nevada & had a great experience there. Dave & Candice were great.SincerelyMark & Ruby

mduran

25 de dic. de 2012

Had a wonderful experience working with Mike and will be going back for any future puchases. Got a great deal on a great car all thanks to the Stephen Wade team.

donna.floydgreen

14 de dic. de 2012

Your staff seemed very knowledgeable in the information on your Toyota brand. Candance seemed to know all about the financing end and was very informative. Overall the quality of service at your dealership was great.thank you

lmlips48

13 de dic. de 2012

My rating of "great" for the overall experience is based primarily on my dealings with salesman Mike DuFresne. I came in and and spoke to him extensively during several visits over a period of months while I was deciding what I wanted (I wasn't yet ready to buy anything). He was extremely helpful and not in the least bit "pushy", which I really appreciated. When I was finally ready to actually buy I came in was met out on the lot by another salesman (Armando Garcia) who was more aggressive, and who let me know only after quite awhile that DuFresne was out sick that day and would also be gone the following day (I had told him at the start about wanting to talk to DuFresne). Since I was ready to buy and was leaving for a trip in a couple of days I went ahead and made the purchase that day, in spite of the fact that I didn't really feel all that comfortable with his veracity. I then had relatively minor dealings with the service department for "intallation" of an optional protective coating, and my impression of them is tentatively favorable (though I don't know if that will hold when it comes to repairs/service work in the future). Overall, I can heartily recommend the dealership with respect to Mike DuFresne only, since that is who most of my dealings were with (I'm not so sure about Armando Garcia, I don't know anything about the other salesmen and the service dept is mostly an unknown at this point).

tonydukes

12 de dic. de 2012

I purchased a used Mazda Miata during December. A problem developed the day after delivery and the car was repaired in a timely manner. I am very pleased with my purchase and the service I received both from the Toyota showroom and the Mazda repair shop.Thanks for making this a good experience.Tony Dukes

Mercerlvnv

3 de dic. de 2012

We gave a good on price, because we know what we are buying, just wish there was a little room to bargain.This is now our 4 Toyota .

judy70

2 de dic. de 2012

We bought a new car from Stephen Wade which we assumed was a 2013. However, when we got it half way home, we realized it was a 2012. We called the dealership and talked to Todd Matthews. He was very concerned we were not happy and let us bring the car back and trade it for a 2013 model. Jim Anderson was our second salesman and he was very knowledgeable and helpful about the details of the new vehicle. We were very pleased with their quick response to our issues. I would recommend this dealership and these two men to any buyer.

djblackett

29 de nov. de 2012

We like this dealer and their service over the years. Dave Edwards was very good to work with. (The service people are always very helpful, friendly, and professional.)The one thing I will never get over, though, is the trade-in we got for a brand-new VW Passat TDI -- Motor Trend car of the year and top of the line -- it had everything. We would have gotten at least $5,000 more at CarMax which is why we have always dealt with CarMax and we always will in the future. CarMax is always fair and doesn't take advantage of people. I think Dave's boss sensed that we were too lazy (my husband has cancer and chemo-brain) to drive the VW to Las Vegas and he took full advantage of that to rip us off.As far as the Prius V, I think the price was pretty fair. They didn't deal at all but I know from the research I did that they weren't too far out of line. We like the Prius V very much.

esm2psi

22 de nov. de 2012

All of my preliminary investigational work on pick-ups was accomplished during the two weeks prior to my visit. Had an idea what I wanted, but wasn't sure of all the specific details. I contacted Mike Dufresne via email for some answers and a couple days later, dropped in to discuss various options. I asked for Mike specifically when I arrived and recieved a warm welcome from all of the employees. Details of the various Tacoma models were discussed and a decision was made that same day. Mike was very helpful and patient in answering questins and interjected additional information when needed. This was not the "usual" experience with automobile dealers. It was pleasant and satisfying. Except for all of the "mandatory" paperwork. That was not expected that since it was a cash transaction.

Freidathecat

16 de nov. de 2012

Armando was great. He didn't pressure us at all, but complied with all of our concerns. He was knowledgeable and friendly. We will definitely return to work with him in the future. Candace also as great. The entire atmosphere at Stephen Wade is so much better than what we dealt with over the years in Las Vegas. Please give everyone a raise. Rob and Nancy Gardner Mesquite, NV

gdebelka

14 de nov. de 2012

I was shopping for a new Toyota vehicle up north but couldn't find what I was looking for. Stephen Wade dealership was always in the back of my mind. I have purchased a Toyota Camry there in 2004 and was very impressed with their service. I made a right decision to come back to Stephen Wade dealership! Mike DuFresne and Candace Abbot were very professional, extremely friendly and willing to go an extra mile to help me with finding a car and financing. Thank you so much for your help!

Steve Haddox

10 de nov. de 2012

Excellent experience. Jim was 100% concerned with my needs and desires. He went the extra mile to find me the car I wanted. When we agreed on the right vehicle, he was quick to get it detailed and ready for me to drive home. I could not be more satisfied.

elsie311

7 de nov. de 2012

We have been dealing with Stephen Wade for the past 15 years. As we were waiting for out 2012 Toyota Tundra to be serviced, we decided to "browse" at the Prius. We did not go to purchase a new vehicle, but Jim approched us very tactfully and kind and ask us if he could help us and offered for us to test drive the new Prius. He was not "pushy" at all and we felt very comfortable with him and his showmanship. Needless to say we purchased a 2012 Toyota Prius. Jim, as well as Jared Wade took the time to show us each feature in the car and how to program each item. We truly appreciate Jim as he spent more time explaining the features to us than any other salesperson in the past. Jim made the process of purchasing our Prius very smooth and efficent. Thank you so much to Stephen Wade and the fine salesperson Jim is, as he was very considerate, kind and efficent. We would highly recommend Jim to any of our friends considering purchasing a new vehicle, as this was a very pleasurable experience.

Tim King

5 de nov. de 2012

Dave was eager to work with us. We wanted to try leasing this time around. He helped us find the options we wanted in the car, he showed us several different models to try so we could see and compare the differences. They didn't have the exact one we wanted on the lot so he made several calls and worked out the negotiations for us to get the car we wanted with the options we wanted and our color choice. We are very happy with the style and, of course, the quality and performance of the Toyota Camry that we got.

Hans Latschkowski

30 de oct. de 2012

I have owned several Toyota vehicles and was very pleased with them. I have been looking at the Toyota Venza for several years now, and have decided that if I could get the right equipment on one, and a reasonable deal, I would buy one. I worked with Brian Haslam and with Jared Wade for several months waiting for a Venza to come in with certain equipment that I wanted. This vehicle came in and after some negotiating we came to an agreement. The entire transaction was handled smoothly and the vehicle was delivered clean and gased up. We still have on small item to complete which is just a matter of time for the item to come in. I have bought many vehicles in the past and I am not an easy customer to satisfy. I feel that the people treated me fairly and have no unsettled issues to compain about.I am a satisfied customer and can recommend Stephen Wade Toyota.

gfcrane

27 de oct. de 2012

I have been dealing with one of the four Stephen Wade dealerships for 15 years and the process is about as user friendly as this business gets. This is my third Toyota from the same store. Haggling is allowed in a friendly atmosphere if one wants and prices are at least competitive, if not better. Honesty prevails or the employee involved is gone. I highly recommend the Toyota dealership. We also currently own a Nissan from the Stephen Wade store directly across the street.Gary CraneSt George, UT

LoveTucker

24 de oct. de 2012

I contacted Stephen Wade Toyota strictly from my internet search for dealerships in St. George. I live in LV and was not happy with my car shopping here. Since this is our third auto, we were not so much in a rush but to find the perfect third vehicle and dealership. We had decided on the FJ Cruiser and I called John Keysor at Stephen Wade and he has been nothing but forthright from the beginning. He represented honesty and integrity that was so refreshing, we had a deal struck within 30 minutes. I found the FJ on their internet site which was exactly the one we had test drove in Vegas at two separate dealerships. John had me speak with their sales guru, Jared Wade, and he came across the exact same way as John. Jared went over the price with me while John was conferenced on the line. Simply put...painless. Candace called me later that day and just went over all of the paperwork. She is so kind and makes sure you are aware of everything involved.I realize I'm gushing, but on top of everything else, John delivered our FJ personally that same evening. We could not be happier with our purchase. I am passing out his cards all over our office and at my gym. John has a fan for life or at least a few years!! Ha! Thanks to you all. You will definitely get our repeat business!!Sandye

2Priushome

23 de oct. de 2012

Best service of any dealership we have ever visited. No high pressure sales tatics. Excellent, friendly and fast service department. They really treat you like a valued customer.

nursejodie

21 de oct. de 2012

Dealing with everyone at this dealership was truly a pleasure! The experience was very low pressure, friendly, professional and the product I received (2013 Tacoma) is fabulous! They gave me a very fair price for my trade-in, without any haggling. I work out of state, and Jim kept me informed as to the status of the delivery of my new vehicle. And when it did arrive, he got all our after market items installed on the vehicle to meet our limited schedule. He even came in on his day off to be there when we picked up the vehicle. The financing and warranty sales were separate, and equally as pleasurable. Great rate. Great product. Great service. I would highly recommend coming in and seeing Jim Anderson, if you are even considering purchasing a vehicle.

Brent Koldewijn

5 de oct. de 2012

My wife and I where not planing on purchasing a new vehicle when we visited your dealership in St George. We were on vacation staying at our condo in St George and decided to see what the RAV 4's were like. After test driving a RAV 4 my wife suggested trying a new Camry. At that point we started thinking about puchasing a new Carmry.What really sold us on your dealership was the first sales associate we met, Jim Anderson. He was anything but pushy and was very helpful in picking out the type of vehicle that met our needs. If at any point he would have become pushy and not helpful we would have been out of there.Additionally, Jared Wade did a good job getting the price of the Camry to the point it was enticing to proceed. I don't think we could have done much better at Bountiful Toyota.

lindld

1 de oct. de 2012

I found the car on www.ksl.com and since I live in Logan it took a week or so to get down to St. George to test drive the car. Mike was very helpful and made sure I knew what was going on with everything, including by offer and the condition etc. of the car before I came down.

Birdhopster

27 de sep. de 2012

Mike made the whole process very easy and worth the drive from Las Vegas. Internet shopping and quick, informative replies from Mike made it simple. Thank you, Debbie and Richard Hopster

Jiten Tank

24 de sep. de 2012

When I went to 'Stephen Wade Toyota', I was not expecting that the persons of ToyotaDealers may be so helpful and friendly. This was on the basis of my past experience ofanother Toyota Dealer at California where I experienced ONLY Dry-Business talking, neither helpfulness, no proper guidance. All above three persons of 'Stephen Wade Toyota'(whom I met) are very nice, helpful and friendly; which is positively needed to be a good businessman. I have reasons to believe that they do not ONLY discharge their duties, but they LOVE their WORK/JOBS.My best wishes to 'Stephen Wade Toyota' and staff. And I would be happy to suggestany of my friends to visit Stephen Wade Toyota, who want to buy vehicle. -Jiten Tank

Robert & Ruth Johnson

19 de sep. de 2012

We know Stephan Wade Toyota has a great reputation in Southern Utah. We appreciate the honesty and overall ethics of this dealership. Our experience with Dave Edwards as our salesperson on 09/18/12 was very positive. He was easy to work with, answered all our questions and provided comparisons between sedans we were interested in within our financial guidelines. It is refreshing to not be pressured as in previous experiences at other dealerships.In a nutshell.....would recommend Stephen Wade Dealership to friends. The Service staff are super. Candace, thank you so much. You are very efficient and personable.

jlarson100

17 de sep. de 2012

Open, honest, professional during the purchasing process, and very helpful in answering questions. Everyone was very friendly and willing to make everything a good experience.

kscostgeorge

12 de sep. de 2012

Very Professional and painless......Buying a new car can be so frustrating and painful....Your crew made it a pleasure to do business with you....Thank You !!!!

suprfly82

7 de sep. de 2012

I was immediatly greated and taken care of as soon as I walked into the door. There customer service as well as there freindlyness really made the experience that more enjoyable. I will definetly be back in the future.

Pjregan

7 de sep. de 2012

Mike was a pleasure to work with. Very informative and I could see that he genuinely wanted to find the exact car that I would be happy with. It took a little while but I finally have my new Camry XLE and I absolutely love it!! There are a lot of new gadgets to learn about on this XLE. But I am confident that Mike would answer any and all my questions if need be. I would work with Mike again, he is very kind and considerate and made me feel comfortable. He is a keeper. Sincery, Pat Regan

baron

10 de ago. de 2012

I took my toyota pickup in for a recall and they skrewed it up. it has not run right sence. they won't return phone calls. they refuse to do anything.

baron22

26 de jul. de 2012

in a nutshell. took my pick up in for a recall they skrewed it up and it has not run right since. they won't return phone calls. and refuse to make right.

Frogger688

9 de sep. de 2009

Things started off very well and then proceeded to go wrong very quickly once the paperwork was signed off of. Then the customer service went way down. And when I tried to follow up with questions after my purchase and I contacted Tom. He proceeded to get very nasty on the phone and also told me that "if I wanted things to be perfect, I should have purchased a New Vehicle and not a Used Vehicle." This despite the fact that Toyota states on their website that when you purchase a "Certified" Used Toyota it is to be as good as new. We purchased our vehicle in July and are still trying to get things resolve and it is now September. Come on really????? You have to be joking right? NO, unfortunately, I AM NOT!!!!!!!!!!