Dez Moore

22 de jul. de 2021

It's been 6 days since I posted this and still no one has reached out to me. Not the dealership, not corporate, no one! I have called, messaged both KIA & dealership via email & all their social media platforms & still I am ignored. So here is my message yet again "The day I brought my vehicle in to be serviced, the staff was incredible! Very helpful, extremely polite & even gave me a courtesy ride home. That day I was told when my car would begin being serviced & I would receive updates via, call, text and/ or email. When that day came I received no updates. I allowed 2 more days to pass after the scheduled appointment before I called the dealership. After being put on hold for 30 min. just to be sent to voicemail, I called again and finally spoke with someone. I was told one issue with my vehicle had already been fix, but the issue wouldn't be addressed until the following week. Again, from the beginning I was told I would receive updates, yet I had to call 2 days after the service appointment date to be told something that dealership forgot to call me about so I could remain in the loop. This exact same situation happened again the following week, as I had to call again to get another update that was already in the system but the dealership yet again did not call me about. I need my vehicle or a rental ASAP! I took my car to the dealership on June 29th 2021 & since then I've been provided with no help!

mznotdatkindalady Robinson

20 de feb. de 2020

I have been a customer of Landers Kia for 2 years now. I love it! i have never had a problem. As a matter of fact, they called ME to inform me that there was recall on my taillight. They took care of me ASAP! I can truly say this has been the car buying experience i have had. Still rolling in my Kia! Landers is the place you wanna go to. Oh, btw, my credit score was not that good, but they made it happen and got me in a new car! #thatswhatstevesaid

Lorrin Ray

19 de ago. de 2021

Will Monroe went above and beyond for my first car buying experience! If I could buy another car from him tomorrow, I would. He’s very genuine and helps you find the car that is right for you.

Catie Allison

28 de jun. de 2021

I would love to say that Chloe, out of the 6 or 7 salespeople/dealerships I've dealt with in my journey for a new car, is the only one who was willing to dig a little deeper to find me what I was really looking for. Not just push something that was already on the lot. I haven't even bought the car yet, but she's got me excited to come in for the test drive and to sign the dotted line! Never have I ever loved Kia as much as I do now.

Don Beers

27 de ago. de 2021

I've called several times about a possible recall. I realize you'll only post your apology, yet still do nothing about our car. At least you get to drive home after work, I can't even get to work. You'll say you're sorry, it's a shame that other than that, I don't expect the promised phone call.