Abe&Wilma1959

19 de sep. de 2016

We were helped to find the right car in the right price range. We were treated great by awesome sales person. We are very happy with our choice and everything we needed to know about the car and finance options was explained clearly. Thanks Kyle!!

doflo,

19 de sep. de 2016

The Service Department is very helpful, accommodating and friendly. I am grateful for their help.

iowagal

17 de sep. de 2016

I looked on line for a car with a certain amout of miles and year and found what I was looking for. I sent a message to the interent staff at Stivers I wanted to do a test drive. I went to drive the lincoln MKZ with Peter Wall, he answered all my questions and then some . very nice guy!! I went home and thought about it over night and returned to make a purchase. With in 3 hours I was driving my 2007 Lincoln home, I love this car, took it on a long drive the first weekend Ihad it, and did 23mpg, and what a comfortable quite ride. Thank you so much for every thing Peter Wall, and Todd. I get so many comments on how sharp this car is, and asked where i bought it I refer them to Stivers in Waukee, very pleasant people and great place to buy a good car.

BossManIA

16 de sep. de 2016

Unexpectedly I had to buy a car and make a same-day purchase with no chance opportunity to comparison shop. Even though they knew that I was in a jam and had to purchase, Anthony worked with me to find the right car at a price point in budget. His knowledge of their inventory, products, and features was impressive. I left with a car that I really like and I am highly satisfied with this experience. Matt Lahr was extremely patient and explained the same things repeatedly when I couldn't understand some of the financing topics. There was no pressure from them to buy, they were extremely courteous and personable. Oh, I was in and out for Stivers Ford very quickly: arrived at 6:00 and the whole deal was done (including shopping and financing) in a few short hours.

John Mcclure

16 de sep. de 2016

I had an oil change appointment at 5:50pm - got there at 5:00pm, my first oil change - a freebie and I got what I paid for! Truck was not taken in until just before 6:00pm. There were very few service mechanics in shop. Writer said they were hit hard - but it appears they sent some mechanics home. The service manager hit the door at 5:00pm. My oil was changed and wipers replaced. When they removed my oil filter - oil ran all over the cross member and was not cleaned up. I had an oil spot on my drive way in the morning and oil had blown all over parts of the truck behind the cross member. Also, the service area floor was filthy - mud and other debris. I am contemplating never returning. There was a vehicle getting brakes and it looked like there was just less than half the pad left - and the mechanice was rushing to get done - was it done right? Very concerned on quality of work I saw.

Edmund Seaward

13 de sep. de 2016

Rick Hoffman made the purchase quick and easy. This is the 3rd vehicle thatn I have purchased from him. i've always felt that I was given a fair deal.

Mathew515

12 de sep. de 2016

After contacting a few other area dealers and their frustrating sales tactics I decided to reach out to Stivers not expecting anything different - boy was I wrong! Anthony worked with me through a few brief emails - offered a great price for my trade- a fair price for the new truck and even offered to close the deal at 5:30 on a Saturday! We arrived at the dealership to find the truck already to go, handed over the trade, signed a few papers and we're done and driving away in less than 45 min. No after sale add on pressure, no pressure to take their financing (we brought our own) they even gave us a great deal on a few add in accessories that were promptly installed the next business day. We couldn't be happier with the buying experience. This was our first visit to Stivers but won't be our last!

ShanonGustafson

12 de sep. de 2016

Just bought my 4th vehicle from Stivers! Todd Holland and his sales representatives are amazing. I never got the run around and Todd helped us with anything we needed including helping us get documentation for financing. As always my car is flawless! I have owned the focus, Taurus and fiesta. I loved them all! Their vehicles are completely safe as I was in a severe accident with my Taurus. All vehicles on this lot are mechanically sound and the service department is A++

eschmk

8 de sep. de 2016

I stopped in only to see what type of discount I received from work and 3 hours later I was driving home in my first brand spanking new car. Kyle was very thorough and showed me everything about the car as well as how to use the back up camera. Kit worked everything quickly to get me 0% interest during their sale. It was basically a deal I couldn't say not to at all. I really felt like the whole experience was (nerve wracking as I haven't had a car payment in years) But Kyle wasn't pushy he just worked with what I wanted to pay and nothing more. I have already recommended them to my co-workers!

Tripled

7 de sep. de 2016

Anthony, Brian and Kit did a good job. When we came to an agreement on price we very quickly did the paperwork and we were gone. That's what I like. Fortunately they had a car exactly what I wanted. Good buying experience.

Shanon Gustafson

7 de sep. de 2016

I have bought 4 cars at this location and each of them being in flawless condition and never any mechanical issues. Todd Holland does an amazing job in the finance department. It just so happens that he knows my taste and always finds a vehicle that I like. Stivers goes above and beyond any other "corporate money grubbing car crook" Stivers Ford in Waukee sells the best auto and I will forever buy all of my cars at their location.

dillion27

7 de sep. de 2016

This was my first car purchase. Gary and Kit made it very easy for me to find the car I was looking for. Also the paperwork was very easy as well. I will go with Stivers every time now

Robert H

6 de sep. de 2016

Couldn't be happier! Best car buying experience ever! Was in and out in 45 minutes - no pressure - honest price the first time - fair trade offer and no high pressure after purchase add ons. The staff were friendly and courteous. This is my first time at Stivers but won't be my last!

Newfocusowner

3 de sep. de 2016

I had a great experience at Stivers. I had gone to a couple other dealers, only to come out frustrated. I drove onto their lot, talked to Brian Schroeder about what I was wanting, he showed me 2 or 3 cars, I really liked one, but it didn't have heated seats, which was a must for me. Brian arranged for the car to get heated seats installed within a few days, even loaning me his car while mine was being worked on. Brian was great to work with!

Gray

3 de sep. de 2016

Anthony Meyers was awesome! The day we went and looked at the car and saw the numbers for loan and payments we weren't sure. We were shocked when they said we could take the car over night. My husband and I decided that we were just going to wait even though he really really liked the car. Anthony reached out to Brian and told him the situation. Between these two my husband couldn't be happier with his purchase. Thank you Anthony we will defiantly come back to see you in the future.

Vicki Waller

2 de sep. de 2016

I would not purchase or have my car serviced anywhere else. The staff is the best,sales and service

Cowboy Bob

2 de sep. de 2016

Wonderful salesperson Respectful and refreshingly honest

Russ Hale

1 de sep. de 2016

I went to have the oil changed and that went ok but when they told me it was ready they said at my next oil change i should have the transmission oil changed as it is to be done at 60,000 miles which would be at my next oil change I went home checked my manual it said 150,000 miles I called Lincoln customer service they said I was correct. They than got in touch with Stivers who admitted that I was given wrong info and they would call me and apologize that was 3 days ago Have heard nothing as of yet!! I have had other problems with Stivers so this is nothing new.

Nancy Meacham

1 de sep. de 2016

Appreciate Tim Duff's help. As usual he went out of his way to facilitate the process.

Dave

31 de ago. de 2016

Very glad to find a certified car with low mileage for a reasonable price. Kyle was willing to negotiate which was important to me. Dealership also fixed blemishes on the exterior and paint them. Lincoln was ready on time.

Wcyclone

31 de ago. de 2016

Very happy with my experience. Brian's follow up was consistent but not over the top. One of the best experiences I had buying a car.

i love my taurus

29 de ago. de 2016

On November 25, 2015 I brought a 2011 ford Taurus limited! I LOVE this ford!!!!!!! Gary listen to me helped me get into my ford. If you need a used car or truck or suv, Go to see gary Paulson!!!!!!!

MEJ 3331

25 de ago. de 2016

I went to Stivers to "just look". I was "upside down" on my current vehicle and assumed that I had no hope of updating from my car to that truck that we all wish for. I met with Dave Dowie, a Stiver's salesman. The next thing I knew, I was driving home in my new Ford F150. Thank you Dave and Todd (in finanacing) for making this experience a very good one!Mike J.

Rick Morlan

17 de ago. de 2016

Anthony Meyers was very helpful in finding just the right vehicle for my wife and I he was very courteous and attentive to our needs

Brian C

13 de ago. de 2016

Anthony went above all expectations to help find the vehicle that met my long list of wants. Anthony worked through a lengthy search and decision process and was nothing but helpful and courteous throughout.

Chris and Jen Anderson Urbandale, IA

13 de ago. de 2016

We bought a new Ford F-150 2013 from Stivers and Erik Trabert treated use like we were celebrities. We had stopped at Stew Hansen's Dodge on our way to Stivers because we were indecisive on whether to get a Ford or Dodge. We stood in the rain walking the lot looking at trucks for around 45 minutes and no one came over to help us not even the ones who were outside moving vehicles around on the lot.We got to Stivers and were greated by Erik in the rain. He listened to all we had to say about what we were looking for. And we bought the perfect truck a 2013 Ford F-150.We decided to look at the 2016 trucks at Stivers. Erik remembered us immediately. Again, we got the red carpet rolled out for us (again it was a day filled with rain). We bought our New Ford F-150 again from the one and only Dealer who really puts customers 1st-STIVERS!!!

Angery customer

11 de ago. de 2016

We purchased a car from this dealership. The credit department was horrible and they lie about things. They said we had to get protection for the car or we couldn't get loan. I know know it's illegal to make you buy one. We asked for our date to pay evey month to be after the 15th . He stated that all we had to do is call the loan company to change date. The first car we test drove the caliper on brake was only attached by one bolt. Then after seeing what we wanted we bought it. Then the credit person kept calling for us to get a new title for the trade in because they lost it. It's was bad. Never going back

biloslhi

5 de ago. de 2016

WE were interested in the 2016 Lincoln MKX after reading the reviews in Consumer Reports, KBB, Edmunds & others.. We could have gone to lots of dealers but found that Stivers in Waukee, Ia have a large selection & were eager to do business.. Our experience with their salesman Ryley SChleder was excellent... He was very helpful in explaining the features of the CUV, but also why we should do biz with Stivers... After the sale, Ryley kept in touch to make sure all of our expectations were met..( they were..) We grade our experience excelnt & will recommend Stivers & Ryley to our friends....

Austin316

5 de ago. de 2016

Recently purchased a brand new SUV. Our sales rep had no idea what they were doing, how to relate to us or seemed like she cared. The presentation skills when dealing with the offers was messy. They only presented 1 option on paper instead of 3. Also when trying to negotiate all season floor mats into the deal, she checked the computer for inventory, then said they had none in stock and that was that. Very rude, unpleasant experience at Stivers. Your better off going to Woodhouse. Lastly, now my brand new car is having chip card problems as well as random sensor reads while driving.

doug92

3 de ago. de 2016

Purchasing my new certified pre-owned MKZ was very easy at Stivers Ford Lincoln. Brian Schroeder was great to work with as Matt Peterson and Matt Lahr. It was an enjoyable experience.

Klambert

31 de jul. de 2016

Excellent sales team who found answers to my questions listened to my concerns and help find a vehicle to fit my needs would definitely recommend this dealership to friends and colleagues

renslow

27 de jul. de 2016

We went to several dealerships before going to Stivers. By far everyone we came in contact with was friendly. Anthony Meyers and Matt Lahr was who we worked with and they went above and beyond for us to get the deal we got for our car. I would recommend anyone to them. I know there were others involved as well who worked behind the scene and I want to say a Big Thank You to the entire Stivers Team.

LovemyLincoln

20 de jul. de 2016

Peter Wall was very attentive, detail oriented, great follow up and easy to work with! I highly recommend him! He updated me daily regarding my car search and seemed to be very customer focused. He didn't get annoyed with how long it took me to make a decision, I appreciated that!

FusionDriver

18 de jul. de 2016

By the time I got to Stivers, I had been to two other dealerships in the local area. We really came just to check out inventory and prices. My husband and I have worked many times with a local dealer that we trust and the only reason we even looked out of town was to see if anyone else had more specifically what we were looking for and didn't see in the local inventory. I am a pretty "cut to the chase" kind of buyer. By the time we get to a purchase, we have done our homework - what we are wanting and willing to putdown/pay per month. Kyle was honest and really got down to the bottom-line and when I told him we have been uber loyal to our previous dealership and that we just were looking to see if anyone had the car we were seeking in their inventory. He stated, "Well, I've only got one shot to show you why we are the right choice." Even though I didn't really go there to purchase, he worked with their business manager to meet every bottom-line expectation that we had. Not only did they go out of their way with the purchase - they saved us so much work in the close of our currently expiring Ford lease car. (We NEVER expected that and were thinking we would have to still do all the work for the lease group Ford uses to come, inspect and return the lease that was nearly up, which our previous dealer told us we would have to do for ourselves. THEY DID ALL OF THIS FOR US ---- WITHOUT US ASKING THEM! Now, that is above and beyond!) The last clenchers were how fast the transaction (which our experience is typically a return visit and takes many hours manually to go through) and the after sale service they told us about, wow - with an iPhone App to schedule, and hours that go from 7 AM - midnight (a big deal for us since we are an hour away). I hope all of our future interactions with them are this easy. We left the dealership --- after hours, because they stayed to complete the transaction, with a set of keys, a clean new car and a full tank of gas --- and we never expected all this, At this point, I am looking forward to working with them in the future, if they are consistent in this kind of sales and service!

Royal1

15 de jul. de 2016

This is our second car purchase with Stivers. Our experience on both occasions have been fantastic. Brian & Kip made our car buying experience positive & extremely easy. I'd highly recommend them to family & friends.

F150Driver

2 de jun. de 2016

I walked onto Stiver's lot and was amazed at the selection of used and certified pre-owned vehicles they had available. I scoured the websites and found better deals here which included factory warranty enhancements ensuring that my vehicle would be covered for plenty of time to come. From sales to service to finance, I was greeted with professionalism and a smile. NO gimmicks, no BS. Best prices and quick results. Thank you Stivers Ford!!

Mike

24 de may. de 2016

The staff was very helpful in getting us the vehicle we wanted with the options we were looking for. Very courteous and helpful with and through the purchase process. Appreciate the time taken at vehicle pick up to make sure we were comfortable with the vehicle and how to get the "best" out of it.

Very Pleased with my Stivers expereice

24 de may. de 2016

I am very pleased with the experience I have had with Stivers Ford and especially Dave Dowie and Matt Lahr. I really appreciated how I was treated both before and after the sale. Every question I had was answered timely and completely. I am glad I chose Stivers for my new vehicle needs, even though there were several dealerships closer to where I live. I will defiantly refer others to this team at Stivers!

farmguy74

24 de may. de 2016

Staff was very helpful at helping us the truck we wanted. Everyone very friendly. We found it a great truck shopping experience. Kyle and Kit both helped us and answered all the questions we had. We would recommend coming to Stiver's to purchase their next vehicle.

Leslie Robertson

23 de may. de 2016

Monica Sherman was the most pleasant person I've ever meet, she was helpful through every step of the way she worked with Kit Thongsouk whom gave me the best deal possible.. I went in to trade in my current Vehicle for a particular vehicle in mind but they gave me an even better dear in a more up to date car then I was looking for.

Slipknot2

1 de may. de 2016

stivers ford and Lincoln in waukee Iowa sold me a 2013 Dodge Dart has 100,000 mile power train warranty and came with a check list that everything was good to go and I bought the car on 02/14/2015. Now on 4/26/2016 I had to take my car to a dodge dealership because of an issue. I was advised by the manager of the dealership that my car had a major manufactures defect that may have to cause us to replace the whole engine and the whole transmission the manager also informed me that it was highly illegal for Stivers ford and Lincoln due to the federal act 49 USC 30112(b) , this can be found on www.nadafrontpage.com. When I called Stivers the manager refused to help and said that's not a law even while me and the dodge manager read it to him. Since this company can't even pay to fix the car they sold to me illegally I have already contacted the BBB and waukee police department and on Monday I will be contacting the Iowa attorney generals office and the commissioners office. I have also already contacted a lawyer to begin a major lawsuit against this unethical, unprofessional and illegal company.

Anne

25 de abr. de 2016

We recently bought a car from Stiver's Ford Lincoln only to find multiple things wrong with it! They claim to have done the "gold certified 172 point inspection" yet things that are on the list don't work right and were never fixed. I hate to think what else didn't get checked, if they are willing to completely ignore the things I CAN check! To make matters worse, we had a low tire and when we brought it to a mechanic they said they wouldn't plug it because it was in such bad shape. All four tires were bad--he went on to say that he couldn't believe a dealership would sell a car with four tires in the shape they were in. Stiver's promise of a 172 point inspection is intended to give you peace of mind that you are buying from a credible and trustworthy dealership however it is nothing but BS! Buyer beware. They sold me a car with a 90 day warranty, so I hope that isn't a bunch of BS too, and they fix the things that were supposed to be fixed before the sale of the car.

Tdelo

11 de abr. de 2016

Great service from true sales professionals. This is the third car I have purchased from Stivvers and I have been totally satisfied with all three vehicles and, especially, the people at Stivers.

Stacey71

6 de abr. de 2016

The entire staff was very helpful and did plenty of follow up with us. We have reccomended them to friends and family. Ryley was waiting at the front door to install our new vehicle. We were offered a drink as well.

Patricia Snyder

5 de abr. de 2016

My husband and I knew we needed to replace the work car and started out the day by just going to look at various car dealers. We decided to stop in to Stiver's Ford and that is where we met Brian Schroeder. He took care of us from the time we stepped out of the car until we bought our new vehicle. I have told all my friends about the outstanding service we received from Brian and the staff and Stiver's Ford. Two thumbs up to all the employees at Stiver's. We will be coming back when we need another vehicle.

bsandberg

4 de abr. de 2016

Dustin was very helpful from the first time I stepped on the lot. Respected the time I had to look at vehicles and didn't pressure me to sit down and talk numbers until I was ready. He spent the time to make sure I was happy with my purchase after the sale as well.

MICHAEL URE

31 de mar. de 2016

Thank you so much! Jeff Nelmark and Kit Thongsouk are the BEST!!! NO nonsense folks that WILL steer you right. BEST treatment ever by a car dealer. Mr. Stiver, if you don't keep them, you are making a terrible business choice. I felt respected and honored. Thank you for top-notch service and respectful employees. I am recommending you to EVERYONE I know.Michael Ure

railpro

28 de mar. de 2016

I have purchased several vehicles from Stivers and have always found the sales team to be very friendly and professional. They are very interested in customer satisfaction in each transaction. The service department is excellent as well.

Raena530

27 de mar. de 2016

Stiver's Ford was so helpful from the minute we walked onto the lot, I was looking to test drive and get the best deal on an Escape, and had a car to trade in. They handled every detail of the sale with care and made sure I was well informed the whole way through.

david.hannam.5243

26 de mar. de 2016

I have bought several new F150s over the last several years. I also have my vehicles serviced at Stivers and have always been pleased with the staff. Highly recommend.

MKXcandcb

25 de mar. de 2016

Dealership was very clean. Test drove our MKX with Mr. Trabert and he was very thorough in going over all the "new" what we call bells and whistles on the MKX we were interested in compared to our 2010 MKX. Mr. Trabert worked with us when we decided to deal with Stivers in Waukee, Iowa. The Financial Manager was also very polite and worked with us in financing our MKX. Would we deal with Stivers again? YES!!!! We cannot remember the Finance Mgr. name - sorry.

ExplorerSport

25 de mar. de 2016

The sales agent was very nice and patient. Showed us many options and inventory on hand was various and plentiful. I especially enjoyed the fact that the closing the deal went smoothly.

fscharmota

24 de mar. de 2016

Kyle and Matt were great. No high pressure. Wanted to know exactly what we wanted and Kyle found it. Matt setup the lease right where we needed it and had the paperwork done quickly. I couldn't have been more pleased. My son was so impressed he went back to Kyle several weeks later and bought his step daughter her first car. What more can I say!

Teresa

24 de mar. de 2016

From start to finish the Stivers employees I dealt with were professional and understood my needs. They answered all of my questions and did everything they could to make me comfortable with my purchase. This experience has changed my previously negative view on car buying and dealerships in general. I will definitely return to this dealership and will recommend it to everyone. Love my new car!

Wilbert

24 de mar. de 2016

Bought new F350 and everything was great. Nate was good to let us know the status of the truck coming in. When the truck arrived we took possession very quick. We have all of our service work done at Stivers and are always treated very well! We will continue to do business with Stivers in the future.

Lloyd Schmidt

23 de mar. de 2016

We were looking for a vehicle and decided to shop at Stivers Ford Lincoln. The experience was excellent. The salesman who handled our needs was prompt, courteous and professional. Peter Wall asked us the right questions to help determine our needs. The whole process from start to finish was done in a manner that made you feel very comfortable. All questions were answered and anything that we were told would be done was taken care of as stated. A great experience in purchasing a vehicle.

Sam & Sarah McCarthy

22 de mar. de 2016

We were dreading the car buying experience, but Stivers Ford and Dalton Geneser in particular made it a very pleasurable experience. We will definitely return.

james8890

22 de mar. de 2016

once we arrived, we asked for troy kline, and he and eric trabert, were the epitome of what a great car dealer experience should be. they took our wants on the vehicle and went thru inventory , until we found what we were looking for

BLeitz

22 de mar. de 2016

Stivers turned something I dreaded into a great experience. After sitting down with Nate Hunt and going over my needs in a new vehicle, he found me the exact truck I was looking for. After little negotiation, we were able to agree on a fair price in a timely matter. Matt Lahr, in the financing department, was nothing but professional and made the process incredibly easy. I would definitely recommend Stivers to my friends and family.

Laura

19 de mar. de 2016

AntHony went over and beyond to get me a great deal on the car plus my trade in he didn't give up until I was satisfied. Then Kit took over the smooth financing deal

Dan Bryce

19 de mar. de 2016

Excellent buying experience. All phases of process ,professional and pleasant. Been buying cars since the 1960's, best treatment ever from start to finish. Will highly recommend to all to shop at Stivers.

Kris2016

17 de mar. de 2016

Our experience has been very good at Stivers. Purchased new vehicle and had additional upgrades performed. . Found the vehicle I wanted at another dealership and had it delivered quickly. Very pleased with service and vehicle.

Tlou

15 de mar. de 2016

I started my search through the Internet. Monica contacted me shortly after and set up an appointment to meet and review my needs. I started out wondering what my trade in value would be and we went from there, to test drives. Though I didn't quite get the trade in value I was hoping for Kit helped me reach my payment goal with 0% financing. Just a couple hours later I was driving a new car home!Thank you Monica for spending the time with me.

jack

14 de mar. de 2016

Dalton was excellent in providing information, test driving, and vehicle set up.The process was easy and there was no pressure. We were very satisfied.

Crystal

13 de mar. de 2016

I always recommend Stivers to anyone looking to buy a new or used vehicle. We work with Kyle Meineke everytime because he is knowledgeable, friendly, and works to get us a great deal. We have had great experiences in all departments at Stivers. Even after you make a purchase they still treat you with respect and value you as a customer.

deec

2 de mar. de 2016

The dealership was very helpful with the whole process of helping me pick out a car to lease as well as assisting me by taking the former lease over.

erock1

2 de mar. de 2016

The team at Stivers took all the time we needed, late on a Friday, to explain every detail of our new car. Most of the technology was new to us, but all our questions were considered important and explained to our satisfaction. A great new car buying experience!

pastorrexia

25 de feb. de 2016

Started with the service department and the inability to reach my one and only service advisor that could give me updates to my service request. No one else in the service department could answer any questions about the service I was getting. Once I was finally able to speak to someone willing to answer my questions (3 days), they could not assure me what they were going to repair would actually solve the problem I was having. Moved over to the sales department. Sales person assured me the truck he was recommending would absolutely, positively do the job I needed to do with that truck. It did not. Nice truck, just not big enough to pull a trailer without having to spend $600 on a load leveling, sway bar system. Will cost me more as I have to retrofit my other two trailers. Sent him two emails and he never answered. Get to pay for a truck for 3 years that will simply not do the job I need it to do without spending more money to nurse it along. Disappointed. Nice truck, just not what I need.

ia2189

24 de feb. de 2016

My wife and I purchased a new F-150 back in 2011. So when it came time to trade up to a 2016, we didn't hesitate with heading to Stivers. Dustin Beenken was exceptional to work with as he was very easy to talk to and really took the time to get to know us and our wants/needs. The entire staff in general does a great job in making the whole vehicle buying process a fun experience. We came away with an amazing deal on a dream truck and will absolutely be back when it comes time to do it again. I can't thank them enough!

RogerG

24 de feb. de 2016

My wife recently had some medical issues that left her partially blind, she is unable to work or drive. I was leasing a 2016 Lincoln MKZ and a 2015 Honda Pilot. I contacted my salesman Erik Trabert and asked if he could work any deal where I could trade in both my vehicles and lease a AWD vehicle that was good on gas mileage so I could free up some cash each month to pay for medical bills and other monthly expenses since we were down to one income. The team at Stivers went way above and beyond to help us out at a time we really needed it. . I've told them that "Thank You" doesn't seem like enough for all they did, but we will be eternally grateful that they such good hearted people

DKR

24 de feb. de 2016

We have purchased three vehicles from Stivers Ford in Waukee and each and every purchase was an exceptional experience. The last two were from Dustin Beenken - by far, he is the best salesman we have ever had the pleasure to work with. He was extremely polite, sincere, and did his absolute best to make our car buying experience the best ever. Dustin has kept in contact with us and has made sure that we are satisfied with our vehicles and has offered any future assistance needed. We would highly recommend Stivers Ford to anyone wanting to purchase a new Ford and would hope they would be lucky enough to work with Dustin.

Lee&Susan

18 de feb. de 2016

I knew I wanted a new Ford Fusion SE. I went online and Anthony Meyers responded with a great deal. We got an honest number on the trade in and picked up the car all ready to go! He spent the time to show us all the electronic functions and answered all our questions. Everyone at the dealership was friendly and professional. Fantastic Car!

Pcar

16 de feb. de 2016

We put this truck deal together very quickly and everything went very smooth. Erik was great to work with and went well beyond my expectations in making this new truck purchase easy, quick and to my complete satisfaction. I will certainly recommend Stivers and Erik as a "go to" dealer when looking to purchase a vehicle.

TimFX4

13 de feb. de 2016

Buying a vehicle is normally a very stressful thing for me, but the employees at Stivers made everything extremely easy. I will definitely be a return customer.

Jrafalko

13 de feb. de 2016

I appreciate from beginning to end that Peter ensured I was a happy customer. From the start of my journey back in November when I first start looking for a Truck to replace my current lease. He was very detailed and patient as I as a MILLION questions about not only the new F-150 but asking for estimates of payments with certain down payment amounts vs leasing, appraising my current lease for turn in, etc. In the end I ended up not purchasing a vechicle but decided I would look a little longer as I had a few months til my lease was up. Peter was very understanding of my decision and one of my favorite things about him was not pushy in the end. Didn't try to push something on me that I wasn't 100% sold on or call a bunch of times after to bug me. Due to this when I did see a truck I was very interested in I reached back out to him and his team. I was in and out within a couple of hours including once again my million questions, test drive and financing. When I had a questions about the truck after purchasing Peter was always willing to answer my questions. I will be using him again for purchases in the future. Thank you Peter for all that you did and all the extra time and effort you put into ensuring I was a happy customer!!!!!

railpro

10 de feb. de 2016

quick lube center is great, friendly employees and quality work. work usually completed in 60 to 90 minutes. I always look forward to using the quick lube center.

Purplequilter

5 de feb. de 2016

Anthony Meyers was very welcoming and greet to work with. He called me to see how I was liking my new a Escape. I already had owned an 2003 Escape and then again a 2013 Escape so very familiar with this vehicle and love the improvements.I would use Stivers again as I did in 2013 and would recommend them and Anthony to my friends.Deb Kirby

alicat1988

4 de feb. de 2016

I was welcomed right away and my salesman was very friendly and helpful throughout the entire purchase process. I had some issues shortly after the purchase with the vehicle and Spencer didn't hesitate to get the help I needed right away.

Keo05

4 de feb. de 2016

The only reason I didn't give 5 stars was that I was in on a Saturday, and there were some bottlenecks due to limited staff (mostly finance). The overall experience was great. Anthony had the car inside on a day when wind chills were sub zero. We had a great test drive, and my trade-in was quickly appraised. Although we had to wait, they did have a nice lounge, and I was able to watch the same basketball game on their DirecTV that I would have watched at home.Everyone was friendly, and Anthony made the experience feel personal. I love the Ford CPO package. My Fusion is a purchase I haven't regretted in the month I've had it.

Mary

1 de feb. de 2016

Very congenial and helpful representative with knowledge. Will recommend to friends. I have always bought Ford, Lincoln. Great customer service as well. The experience was hassle free.

Rachel

27 de ene. de 2016

I wasn't planning on buying a vehicle that day I walked into Stivers but Anton was very helpful with the amount of information he known. I really didn't know what vehicle I wanted and Anton did a great job pointing me into the right direction. I had pleasant experience buying a car from Anton winston. I would definitely buy another car from him. Top notch!!!!

RobinW

27 de ene. de 2016

Dustin and Kyle were very responsive in finding exactly what I was looking for, and Dustin was easy to work with when I was ready to buy. I would definitely recommend Stivers!

Mjmahoney1

26 de ene. de 2016

Dustin did a great job with the sale and follow up. I would recommend him to a future potential client. Very helpful after the purchase also.

JoshuaE

25 de ene. de 2016

I had an old vehicle that broke down, they gave me adequate money for what it was worth at the time. They worked extremely hard in finding me a truck that was absolutely perfect for me and got me the exact price I wanted. I couldn't be happier. Ask for Monica!

PRimmert

19 de ene. de 2016

Most of our contact was done online or over the phone and worked very well. Everything was ready for us when we arrived at the dealership and everybody was very pleasant. This was the least amount of time we ever spent in a dealership to purchase a car.

V Phillips

19 de ene. de 2016

It was a pleasure purchasing my Escape from Stivers Ford. I don't usually like the purchasing negotiations that go with buying any new car but Brian and Monica made the process go quickly and smoothly. Kit was thorough when going through all the options on the financial side of the sale.When I picked up my car Brian went over all the features of the car with me.Thanks to everyone at Stivers!V Phillips

RuthSkaggs

13 de ene. de 2016

Was very pleased with the service and expertise by my salesman and financial personnel. They were both extremely knowledgeable of the vehicle and options available. I would definitely recommend both these individuals, and this dealer, to my friends.

happy customer

13 de ene. de 2016

Stivers was great to work with in our situation where the other new car we had just bought was not a good fit for us. They helped us find a dealership of the make of the car we did not like over 200 miles away that would give us the best buy back price for that car that had only 500 miles on it. The service in helping us buy our Lincoln MKX was fantastic and our sales person clearly had our best interest in mind. Very much appreciated.

LA McEnroe

13 de ene. de 2016

My experience at Stivers Ford was great! Troy Kline was our salesman and he did a fantastic job from start to finish. He was patient and listened to what we were looking for in an automobile. Once we purchased our automobile he showed us all the "bells and whistles" that our Lincoln offered. I also want to thank Troy for coming in and dealing with our sale on his day off - that was great! Kit was professional and organized when going through the financial aspect of the sale. Thanks again to everyone at Stivers for great customer care! :)

Lee&wife

11 de ene. de 2016

We believe our purchase was competitively priced, and that Stivers gave us good value for our trade-in.The sales person was the most considerate we have ever worked with.

Kenzmo

8 de ene. de 2016

Dalton was SO great to work with. I had another care waiting for me at another dealership, but just wanted to look a little more as I was REALLY hoping to get an SUV, but at the right price within my budget. Dalton was so knowledgeable and personable and showed me the 2016 Ford Escape and I was able to get a GREAT deal on it. I had my parents and a family friend with me, and they said when they need a new car, they will definitely be going to Stivers to see Dalton. I

troyallen

7 de ene. de 2016

Everyone was great to work with. After extensive research I felt I was given an excellent price. I will recommend all my family and friends to Stivers.Thanks, Troy

Crystal

7 de ene. de 2016

We have purchased four vehicles from Stivers and we have all of our vehicle maintenance done there. Everyone at Stivers treats us like family. They always make sure we are taken care of and we are comfortable, they have gone out of their way to make sure we are happy. We always feel confident with our purchase and any kind of work we have done to our vehicles. If I could give them ten stars I would because they definitely deserve it! I see below I can only choose one option. Most recently, we bought a new car. I want it noted that we have bought used and have had work done in the quick lane, service department, and body shop.

HappyNewOwner

6 de ene. de 2016

I bought my first new car here. It was a great experience. The entire staff was very friendly, helpful, and knowledgeable. They were very generous with their test drives and even overnight test drives. I was pretty picky and spent a lot of time there asking questions and looking around. They were very accommodating throughout the entire process and ultimately had to track down and bring in the exact vehicle I wanted, which they seemed happy to do. My salesman was Dustin, but everyone else I dealt with was equally good to work with. Id recommend anyone in the market for a vehicle go in and give them a shot.

dashby

6 de ene. de 2016

Wonderful overall experience from shopping to signing the final paperwork!Erik in sales and Kit in finance were very helpful and knowledgeable, not to mention super friendly and fun to work with.

djmdme

4 de ene. de 2016

I was very pleasantly surprised at the way I was treatedat Stivers. I expected high pressure sales tactics. That is not at all what I got. I first spoke with Erik Trabert who was very polite and helpful. Rather than have me waiting around while he finished up on another task he introduced me to Dalton Geneser who was also very polite and helpful. He showed me the model car in which I was interested, we took it for a drive and was everything I wanted it to be. So I leased a 2015 Lincoln MKS. Dalton walked me through the lease process, answered all my questions and helped me to personalize the vehicle. During to entire process Erik looked in from time to time, in a very polite and professional manner, to see how we were doing. I would gladly do business with Stivers and will recommend them to my friends and neighbors. Thank you Erik and Dalton!

markbudach

3 de ene. de 2016

I thought it was a good buying experience and I would consider Stivers again when I am looking for a new vehicle. I thought I was treated fair with my trade in and the price for the new vehicle.

Iowagal

30 de dic. de 2015

I drove into the parking lot & was greeted by a gentleman, Brian Clark. He asked how he could help. I said that I was there to check out new vehicles & pricing for Qualified cars. So we began looking for a new or used vehicle. We found a few cars to test drive & in two days I had made a decision & was driving home a NEW SUV!! (It had only been 15 yrs since my last new vehicle!-Ford of coarse!) Brian and the sales manager were great to work with & answered all my questions! This was our 4th vehicle from Stivers for or family!

2016 Escape

30 de dic. de 2015

Brain was great to work with. he was determined to get us in the car we wanted at the payment we could afford. We took home our new ride that night.

Dennis Schad

29 de dic. de 2015

Couldn't ask for a better experience. I appreciate people that go the extra mile. You have earned a customer for life. Thank You for all the help D.J.

Terry mc

26 de dic. de 2015

The purchase of a new truck went very smooth. Dustin was very helpful and checked with me on every detail of the transaction. I am pleased with the new vehicle.

Edge Mom

19 de dic. de 2015

Dustin, our salesman, was knowledgeable, listened to our wants and needs and cared that we had a good buying experience. The follow up was great but did not give a feeling of pressure to buy.

arichard1935

19 de dic. de 2015

Monica Sherman explained everything very well from start to finish. She even indicated I could contact her with any questions. I got the kind of car wanted at a good price. Would Buy again from Monica

IowaBob

18 de dic. de 2015

Monica took great care of me from start to finish. She covered everything with me and got the price I wanted. No problems and would purchase from Stivers in the future.

schmitt5

17 de dic. de 2015

This was a great experience for us. We had a great sales rep, Dustin, in that we feel he knew us and was able to get us into the vehicle we wanted. Thanks Dustin!

dkr1710

16 de dic. de 2015

Our purchase was somewhat unique as I had a new vehicle (different brand) that I had purchased a few months before. It turned out that I did not like that vehicle and went to Stivers to see if they could get me into another F-150 (we had one already and really liked it). Stivers and Dustin worked very hard to get me the best deal and put me in an AWESOME truck that I dearly love. It was the best car-buying experience I have ever had! Thank you Dustin & Stivers!

Car guy Fred

11 de dic. de 2015

They were very friendly and easy to use. I bought two cars from them and Anthony was the salesman on both. I would definitely shop there again. Anthony did a fine job. I also saw Scott on my first visit when I bought a used car and he was very pleasant and told Anthony to let me have a test drives over night if I wanted .

JordanK11

9 de dic. de 2015

Staff was very friendly and well educated. They took the time to help get me the best deal for my trade and helpede with the best finance options.

FX4

8 de dic. de 2015

Nate Hunt made purchasing my new F-150 very easy and enjoyable. He spent the time it took to find the perfect truck for me.

Fordman

6 de dic. de 2015

I got what I wanted and at a price I was happy with, especially on the vehicle I traded. I will recommend all my friend and family to by there next vehicle here.

lou

4 de dic. de 2015

We had a very pleasant experience working with Brian Clark. He was extremely knowledgeable about our new vehicle and went out of his way to explain all of the options on the truck.

yblendn

3 de dic. de 2015

Rick Hoffman made my purchase simple and enjoyable. He listened to my transportation uses/needs and financial situation, then helped me buy a car that accommodates both.

deer slayer

2 de dic. de 2015

we were treated great every thing went well we drove a way in our new car. this is the third new car we have purchased from here

Donna

25 de nov. de 2015

THANKS FOR ALL YOUR HELP WITH OUR PURCHASE! EVERYBODY WAS SO FRIENDLY! WE WOULD HIGHLY RECOMMEND STIVERS OF WAUKEE TO ALL OF OUR FAMILY & FRIENDS!DONNA & TOM BAKER

Ljdahl

24 de nov. de 2015

Great customer service. Made me feel comfortable and answered all my questions. Made sure I understood everything about the car before I left the dealership. Thank you for a good experience.

RICHH

23 de nov. de 2015

HAVE BOUGHT 3 NEW LINCOLN MKX AND 3 F150 SUPER CREW LARIATS FROM THE BEST SALESMAN I HAVE EVER DEALT WITH, DON WALLER. HE IS A VERY NICE GUY. ALL OF THE GUYS AT STIVERS ARE VERY EASY TO TALK TO. THER IS NO HIGH PRESSURE.

brett

23 de nov. de 2015

From the first time we met with Brian Clark to the last time when he dropped off our car we have been impressed. There was never a disconnect in professionalism and quality. Negative was that the finance person did not quote the true cost of the insurance coverage that would pay for damages to the car upon the expiration of the lease. Not exactly sure who that person was however. Misled me a bit.

Charlie

21 de nov. de 2015

Late in the 2015 models season I finally decide on a vehicle. The dealership was happy to order my preference as there was not one nearby. Due to my late in the game order, 2015 production had ceased and 2016 production had commenced. The dealership honor the negotiated price for the 2015 model on the delivered 2016 version. Financing was easy and at a good rate. This made me an even happier customer.

DanGard

20 de nov. de 2015

My son loves the Lincoln MKZ. His first one he had was lost in a house fire, so we where in the market for a new one for him. We had purchased his first one from Erik, so we notified Erik and told him to look for another MKZ for him in a particular price range, Erik found the car my son wanted, and it fit the price range we were looking at. They had all the financing arranged for us when we got there, there was no pressure, it was a smooth purchase.

Lincolnmxc

17 de nov. de 2015

I have never enjoyed an automobile transaction as much as this. There was no pressure, and there was no question that Erik didn't have an answer to.

Ford123

14 de nov. de 2015

Always treated well. No pressure sales. Goes the extra mile to find the right vehicle. Nate and Jeff are great to work with. I will be back.

jod54

14 de nov. de 2015

A most excellent experience. We had pre shopped online and knew what we were looking for. The sales person understood and immediately showed us the 2 vehicles we had seen. He was knowledgeable and respectful of our time crunch as we live in Indianola and were on our way to a funeral in Van Meter. It was marvelous to test drive, do a few negotiations by phone and pick up my "new" vehicle on the way home from Van Meter.

Ted B

13 de nov. de 2015

I was just out looking to see what Ford had available to replace my aging Chrysler Town and Country. When I stopped at StiversI was met by Kyle Meinecke. He listened to what I was looking for & he suggested I test drive an Edge or an Explorer. We started with the Explorer & after the test drive I felt I didnt need to look any farther & decided to purchase the explorer. Kyle was very professional & didnt make me feel like I was being pressured in anyway. I want to thank Kyle & Brian, I believe Brian was the sales manager, for a very enjoyable experience. I will definitely recommend Stivers & purchase from them again.

patty123

8 de nov. de 2015

Stivers looked at other dealers to find the exact vehicle we wanted. They kept us informed on the progress of obtaining the vehicle and when we would receive it.

christine347nelson

7 de nov. de 2015

Amazing dealership! Erik was amazing as always! Will definitely come here again for our next purchase! Stivers is definitely our dealership of choice! Everything from start to finish went very smooth.

goodwife

5 de nov. de 2015

We leased a 2016 Lincoln MKX dealing mainly with Erik Trabert. This purchase/lease was to be a surprise for my husbands 75th birthday and Erik worked closely with me to make the surprise happen. I was totally satisfied with the experience.

james8890

4 de nov. de 2015

once again,they listened to what we were looking for and went out and found one, brought in back , prepped it, and that was it. They found what we were looking for, and retrieved it. Excellent job, and very timely. thanks to everyone involved for a very good and stress experience, once again.

Repeat Jones

3 de nov. de 2015

I cannot say enough good things about the experience I have had over the years with Stivers Ford Lincoln. My rep has always been there to support me and my auto needs. This is my 3rd purchase, We started with our 2013 F150, then my sons first car, now a car I needed for work. Whenever there has been an issue, which has not been very often. They have always taken VERY good care of me. They understand the importance of long term customer relations. I can not thank them enough for the care and attention I have received.Thanks Guys,

andykelly

2 de nov. de 2015

Anton was very helpful in the purchase of a new car for our son. He has followed up several times after our purchase to see if we have any questions or concerns and to make sure everything is okay.

Kathy S

29 de oct. de 2015

I had a great experience at Stiver's and found the vehicle I had been looking for!! Every person in the dealership was so friendly and helpful. I felt very comfortable with my new vehicle and how easy it was in the Finance office too!! If you are looking for a new or used vehicle, I would definitely recommend Stiver's as they will find what you are looking for quickly and give you the one on one customer service! Great experience! Thank you Brian!!

dlambert

28 de oct. de 2015

Stivers Ford Lincoln is all about teamwork and helping people buy the vehicles they want. My selection process, the information and advice I received from my salesperson (Anton), and the financing experience with Kit Thongsouk all resulted in my becoming an advocate for this dealership.

cvogues1234

27 de oct. de 2015

Was looking for a new car and stopped at Stivers, the experience was excellent. Very friendly people, knowledgeable, and great customer service. The step by step process was quick and enjoyable. If your looking for a new car I would recommend stopping at Stivers and speaking with Jeff.

Lincoln Lover

23 de oct. de 2015

We had been shopping around at different dealerships for a new vehicle for a few months. We ended up back at Stivers as they were the only dealership that had the exact vehicle I was looking for close to my price range. We worked with Peter Wall, who was awesome. He worked with us to get to the price we wanted and had the knowledge to be able to answer all of our questions and concerns. Since purchasing our new MKC (love it) Peter has shown excellent customer service with follow up calls to see how we liked the vehicle and any questions or concerns. He promptly replied after researching a few questions. This was the best car buying experience ever

4Waukee

23 de oct. de 2015

Don't forget to look in your own back yard when looking for a new vehicle. I am not the easiest customer and had been in the dealership a couple of months ago just to see what the possibilities were for a new Ford Expedition. The salesman, Erik, was very knowledgable and friendly but did not push for a sale. Several months later,when my car reach the 100.000 mile mark , I realized it was time to buy a new vehicle. I checked on line and at some dealerships to see what was out there. Since I really liked my car and the service that Stivers Ford Lincoln has provided, I went back in and talked to Erik. The car of my dreams was not in the shop but he could get it for me in a couple of days and he did. The service and expertise of Erik are outstanding and if you are looking to replace your vehicle, I can highly recommend Stivers Ford in Waukee.

Birdman

22 de oct. de 2015

I had a great experience especially as a first time car buyer. The staff was very friendly and easy to work with. They made the process very smooth and quick.

culpde

21 de oct. de 2015

Excellent customer relation - very concerned about making sure customer was satisfied any issues were addressed, took more than enough time to make sure customer was satisfied with instructions on features of vehicle

skinman12

18 de oct. de 2015

Dustin Beenken found a Ford Edge in Omaha, that matched our interior and exterior specifications. Dustin worked with us, through the body shop to repair some paint & interior issues. Dustin exceeded all of our expectations, and handled all details in a honest, friendly and professional manner. We will be returning to Dustin in the future. Gary and Sue Skinner, Des Moines.

Davenancy1

17 de oct. de 2015

The persons I dealt with were very Efficient and courteous. They were willing to make a deal that I felt was fair. I felt comfortable trading.

TheRealMrsCullen

14 de oct. de 2015

My husband and I traveled 8 hours to purchase a vehicle from Stivers. They had the best price, by far, around. We communicated with a sales rep several times before making the trip. He was very helpful! He made the deal happen over the phone. When we arrived, we were helped promptly and they were very accommodating since we were not local. They were even able to beat our bank's rates! The sales rep walked us through how to use all the features in the car. He made sure we were 100% satisfied before we left. We drove off the lot completely satisfied and will consider them again for future purchases!

Fisherman

11 de oct. de 2015

Very friendly staff, easy to work and treated with the utmost respect. Service is why I am a repeat customer. It was a pleasure working with Monica Sherman.

J&JFordF250

10 de oct. de 2015

Peter Wall exemplifies everything a true salesperson should be: knowledgeable, friendly without being overbearing and, believe it or not, honest. We are very pleased with his service, interest in us and our needs and are very satisfied with our 'new' truck!!!!!!!!!!

Marshall

8 de oct. de 2015

Erik was great!. He knew the vehicle in and out and was very patient in helping us learn all the functions. . He was professional and courteous and made us feel very comfortable during our purchasing process. We would definitely return to this dealership.

Joe24

8 de oct. de 2015

They have a great staff. They are committed to getting you the best deal. Their service is why I have bought all my vehicles there!

browndogs

2 de oct. de 2015

I ended up at Stivers after lots of online research and visits to other dealerships in the area looking for a particular 2015 F150 truck. To be honest, I walked into the dealership planning to walk out when they began the high pressure sales push like the other dealerships had done to me. Or if they treated me like a "dumb woman" like they had elsewhere. But I was pleasantly surprised. Anthony Meyers was very courteous, straight-forward, and a pleasure to deal with. There was no high pressure sales push from this guy! And I never once felt like I was being talked down to as I had at other dealerships. I ended purchasing that truck from Anthony and couldn't be happier. He will definitely have my future business!

deannalee

2 de oct. de 2015

We have been treated with the utmost respect with every purchase from Stivers. We would highly recommend making Stivers your dealer. The salesman are very helpful without being pushy. Brian allowed us time to make our decision & was very helpful in meeting our needs.

deerstats

1 de oct. de 2015

I went from a 2013 to a 2015 F150 truck, clearly a handful of new features, options, and functions. Erik Trabert was very respectful and phenomenal in explaining all this to me as he walked me through them, and ensuring personalized settings were set-up for me while in extreme heat might I add, dedication at its finest! Also, I had requested after-market work done, this meant that I would be without a truck for two days; Erik ensured that I had loaner truck to drive, and after-market worked completed met all my expectation upon returning.The Stivers experience definitely exceeded my expectations, we were welcomed and treated with respect and no pressure to lease or purchase a vehicle. I'm excited about my purchase, and totally satisfied.Thank guys for everything!

Service customer

30 de sep. de 2015

I was working with a Chevy dealer that I trust even though I have a ford. When they could not figure out what was wrong with my car they took it to Stivers. It was saying "check charging system" and periodically all my gauges would shut off and I could not use my windshield whipers when this would happen. I had suspected that the alternator was not working, but they know better than me so it needed to be checked. Stivers checked it out said it was a multi-function switch, and I was happy because it was going to be cheaper than I had originally thought. They told me the charges and I agreed to have it fixed. This round was about 250. I get my car back and drive not even a mile down the road and it happens again. NOT FIXED. I call the chevy dealer and told them it is not fixed and had to take it back in. This time they believe that it is the cluster - they could not get the whipers to stop working even though I know it happened to me. This time they say that it is the cluster. We did suspect this before but I was told we would not change it until it completely went out. My RPM never worked but everything else did most of the time. They told me the problem and told me the price and I agreed. So another 550 later it is fixed this time. I get my car back and then I drive into work the next morning. Took my car back at 8 pm Friday, 7:45 am Saturday morning it does it again. I took a video because they are missing something. This whole time the problem never changed it was exactly the same. So we take it back in. This time they decide to fill it up with gas and drive it around because they don't know and it is still happening. I talk to the chevy dealer after Stivers has had it about a week and he said "they think it is the alternator." He never told me the price ans asked if I wanted to go ahead with the repairs like he did with the other two times. Which both times I had consulted in family members for repair costs. So about a week after that it is working still and I get my car back. I was again never told price or anything I was under the impression that they were paying for it because they did not fix it the first two times. Yes, this could be my mistake for not asking but I can not understand how you can charge another $300 and not the the consumer know the price. Also to top things off when I get in my car the third time my gas light was on - (took it to them with a half tank) and they left me SEVEN MILES TO EMPTY! My car tells me this so I do know exactly how many miles I had left. They tell me that I am responsible for the $300 even though I was not made aware of the charges. If this happened in my office it would not fly. I let all of my consumers know the price before they get charged. Needless to say I will not be going back there for service, to buy a car or anything! I will tell my friends as well.

norrine1950

29 de sep. de 2015

I appreciated Troy Kline"s courteous and kind way of showing and explaining all of the radio, navigation, and phone options on my truck, even when I asked him to show me again.

Maxine

29 de sep. de 2015

Always helpful & pleasant to work with. They go out of their way to help you get the vehicle that you want with great financing. Always recommend them to everyone looking for a vehicle.

tyler2281

24 de sep. de 2015

Good at getting me the vehicle with the options I wanted, and worked hard to get me the price i wanted. Very professional and friendly.

Mike123

23 de sep. de 2015

They located the vehicle I wanted with the options I requested and kept me at a price I was willing to pay. Undervalued my tremade in if a Ford.

chelsy1994

21 de sep. de 2015

Stivers did whatever they could in their power to make sure I drive home in a new car. Everyone is super friendly and they are very helpful. Highly recommend!Thanks anthony, Brian and Kit for helping me buy my new Ford Focus!

Craig Johnson

18 de sep. de 2015

I research and inquired about a particular vehicle via the internet. The dealer responded quickly with an email. Anthony followed up with a call and an appointment was scheduled to view and test drive a Ford F150 truck. Both Anthony and Brian were very attentive to my questions and were very knowledgeable about the vehicle. Each time that I went to the dealership, someone always asked if they could assist me and then directed me accordingly. The attention to the customer was excellent.

sully4

17 de sep. de 2015

We found Eric to be very professional and he made our experience fun and educational. We would recommend Stivers to our friends and family. Thanks

huskerwins

16 de sep. de 2015

This is the second vehicle I have purchased from Stivers. Kyle did a great job not only with his knowledge of the Ford Trucks but also locating the right one for us. We waited until the 0% financing but the truck we wanted was already sold. They went above and beyond in locating one for us and getting it back to us.

lutter.brian

16 de sep. de 2015

I have now leased two vehicles from Stivers Ford Lincoln. Each and every time I have received friendly, attentive and prompt service. I would highly recommend Kyle Gall and his sales team at Stivers Ford Lincoln to anyone!

SHOMAN

16 de sep. de 2015

The staff at Stiver's Ford is very efficient and knowledgeable in performing their jobs. Although the previous Ford I had purchased was from another dealer I utilized Stiver's for oil changes and routine maintenance and was always satisfied with the service I received. Service personnel always reviewed their findings with regard to tire wear, batter cranking amps, etc. If they noticed something that required attention other than the standard oil change they would advise me of the need to have the item checked.

lnelson

16 de sep. de 2015

The service was great, Dave worked hard to find me exactly what I wanted. Very pleased with my purchase with Stivers and would recommend Dave to anyone.

Johnsonx4

16 de sep. de 2015

I would recommend Stivers Ford to anyone looking for a vehicle. Everyone is very helpful and friendly!! Kyle Meinecke was awesome!! I would highly recommend dealing with him!! We have purchased all our vehicles here and would never change!! The service department is great to work with also!! Thanks Stivers, Kyle and Kit for another great experience!!

Tlf50020

15 de sep. de 2015

I didn't go into the dealer expecting to buy a new car, but it worked out great. Spencer was awesome with all the info for my new car.

orah

15 de sep. de 2015

Very close to price I expected sound have held out a little longer but happy overall. It's nice to go in and know some of the people you are dealing with.

Shirley_275_41

12 de sep. de 2015

Dustin was very good to work with. Explained things good, took the time to make us feel comfortable, and tried to help us get the best deal. Matt Lahr was also great to help us in the end to make the purchase. They both made the purchase of our Ford a pleasant experience.

Jerry G

12 de sep. de 2015

Anton was good to work with. He was knowledgeable about the vehicle I eventually purchased. Excellent experience at Stivers. I would recommend Anton and Stivers for your needs.

Drew Vonnahme

9 de sep. de 2015

Dustin was great to work with. Had a deal done and they couldn't get the car from other dealerships. They made it right in the end.

Streit4cy

8 de sep. de 2015

I despise buying vehicles and do NOT deal well with someone just trying to make a sale. I don't haggle and just want to shoot it straight. This is the second vehicle we have purchased from Jeff at Stivers and it won't be our last.

cmax2015

8 de sep. de 2015

I needed a car due to a family emergency. I arrived at 11:00AM and drove off in a new car at 1:30PM. Right price and no games from the sales person. All in all as good an experience as spending money can be.

KC0507

2 de sep. de 2015

These guys did great. They made the entire process very easy. That is why I drove from Kansas City to work with them. Will buy my next vehicle here as well.

Chrissy1432

2 de sep. de 2015

At 54, this was my 1st new car. Jeff Nelmark sensed my nervousness and got me through the process, helping me get the best deal I could without fear of being taken advantage of. I did not feel pressured into buying a car. Instead, I was informed and guided through the process, with Jeff assisting me to find a car I am proud to own. This great service extended further when Matt discussed the financial end of the purchase. ALL the Stivers staff was friendly, courteous, and most helpful. Thank you so very much.Christine Wright

Blakes1521

24 de ago. de 2015

Great dealership. Honest and helpful salesman and manager. And to top it off my car price was cheaper than agreed on and got top dollar for my trade. I'll never buy from anyone else! New or used. Give spencer Bouma and Stivers ford a try!

nolanlisa

24 de ago. de 2015

I have bought several cars and Stivers is the place to go--great customer service! They go above and beyond to make your purchase easy.

fordmanforlife789

24 de ago. de 2015

My overall experience at Stivers was excellent. This is the second vehicle I have bought there. I would recommend them to anyone. Dustin Beenken was very helpful and knowledgeable about the vehicle I purchased.

Mgolson

24 de ago. de 2015

Don Waller is the man!! I highly recommend buying from Stivers! The staff were the most helpful I've experienced - I wouldn't buy a car anywhere else.

diannlynn

24 de ago. de 2015

I have been a Stivers customer for many years due to their professionalism, friendliness, and dedication to customer service. They go out of their way to meet my needs and buying a new car is actually a pleasant experience without making me feel stressed and pressured to buy/lease a car. They have definitely earned my trust and loyalty.

mike7663

20 de ago. de 2015

I had a good experience and if I purchase Ford again I will return. The financing and sales were not stressful, the people helping were knowledgeable and was not a bad experience. I'd say they are the best ford dealer in the Des Moines area.

Netter

20 de ago. de 2015

We had the best experience with everyone at Stivers Ford. We are very pleased with our new 2015 Ford Escape. My husband is enjoying all the fun gadgets inside. I wanted to make a special shotout to Tim in the service area, he helped us through a difficult decision, he's the best. Overall very wonderful experience would definitely recommend Stivers Ford to our family and friends!Annette and Michael Shepardson

Tim Erickson

19 de ago. de 2015

Had the best deal I could get with Anthony Meyers, doing everthing that I asked for. He went all out on getting me a great deal. I would deal with Stievers again if I want another vechical.

Sword

19 de ago. de 2015

I've purchased two Ford Vehicles both Used and New now from Stivers and I've always had a great sales and finance experience with this dealership. The salespeople are not pushy, very friendly. The entire process from Test Drive to Paperwork was extremely fast.

phyteguru

17 de ago. de 2015

Troy Kline was a great salesman and answered every question I had. The sale from start to finish was flawless. The test drive all the way to the drive home was great and didn't take too long. I would recommend this dealership to anyone looking for a great vehicle.

Jamlynn

15 de ago. de 2015

Great and friendly service, got me in and out and stayed late on a Friday night! Would definitely recommend Gary to anyone looking to buy s used vehicle

MegLo

15 de ago. de 2015

From the time we walked through the door till the time we drove our new Explorer off the lot we had a great experience all around. Nate was very friendly & knowledgeable as he guided us through the buying process. I would highly recommend visiting Stivers the next time you're in the market for a new or used vehicle.

Verysatisfiedcustomer

12 de ago. de 2015

I have high expectations for this dealer since I have gone to them for years for several new vehicles and servicing on all my vehicles. Always friendly, responsive and, most importantly, trustworthy. I have never had to complain to them about anything.

pandajo25

12 de ago. de 2015

Everyone was very friendly,. Made the buying process easier.; made us feel important. show room very clean, waiting area very comfortable. As long as future interactions go well, I will deffinately buy from this dealership again.

Sjrrent

12 de ago. de 2015

It's was great Dustin made a great experience for my daughter. We will come back I am sure Thanks to all that helped make our experience great

jason2015escape

9 de ago. de 2015

I went in for the above recall and Service Advisor, Shawn Hawxby, had the service work done and I was on my way within some thirty minutes and I had allowed myself one hour. I appreciate the quick and courteous response.

MattR

6 de ago. de 2015

Went into look at a used Lincoln and ended up changing my mind to a new Ford. The sales person Brian was great at letting me choose the vehicle that was right for me without any pressure. Will be sending my friends and family back for any car related needs!

verg

6 de ago. de 2015

We found the vehicle we w sass noted at a fair price and they corrected problems we would have had in towing the vehicle with our RV.

Jessjj

1 de ago. de 2015

Great customer service, friendly staff. Dustin was great about contacting me with updates and continues to check in making sure I an still happy with my purchase.

Jojono

21 de jul. de 2015

I brought my Lincoln in because some of the electronics stopped working. They had my car for six days. I was told on the phone it was a flat fee of $120 to find out what is wrong. In person they again told me it would be $120. After I left the car with them they called and said the wires were torn up, but that wasn't the problem and they needed $360 to find out the real issue. Nearly a week later they call and say the problem is the torn up wires and it will cost $825 to fix it. The breakdown of my receipt says $60 parts and $720 for labor. The guy said they just put new wires over the old ones. My ride control settings still do not work, but they said they couldn't fix it. I had assumed it would be fixed along with everything else, but now my car beeps loudly whenever I start it up and displays an error message.My car has dark spots on the leather seats now, black smudges on the cream plastic, a white crease on the black plastic and strange marks where some tool was used to pry off the plastic cover. Also there are four shallow cuts on my steering wheel that I can feel whenever I drive the car.They lied to me about the cost of finding out the problem. They lied to me and said the problem was not the torn up wires. They charged me far too much money for the work that was done (based on the price it cost my brother to have essentially the same issue resolved). They did not fix the entire issue as I still have an error message.*Update*After the events of my original review I came back in to ask for assistance in cleaning the leather seat that they had stained (I spent an hour trying to clean it myself) and to get a breakdown of labor hours since different people had told me different prices and hours. They sprayed and wiped the seat, which didn't do much to help and said someone would call me that day.The next morning around 7:50AM I received a call. They said that it had taken three hours to find the problem and three hours to fix it at $120 per hour. The ride control error was considered a separate issue, but they would take a look at it for free (previously they said they couldn't fix it). The earliest that they could look at it was in five days. That night I noticed three button lights were out on the center console.The next day my steering wheel suddenly became extremely difficult to turn and I nearly ran into oncoming traffic. The steering wheel resistance randomly changed two more times on my way home. This was a problem that I had told the dealership about in detail when I originally brought the car in. It was the exact problem that drew my attention to the fact that my windows, turn signals, speedometer, etc. had stopped working and the existence of numerous error messages on the screen. Since my car has an option to change steering resistance on the center console I had assumed it was connected to all the other electronics malfunctions.When I brought the car in for the second time I told them about the persisting steering issue, how it was part of the originally stated problem, and how it nearly got me wrecked because I had erroneously believed it was fixed. No one had told me that they hadn't fixed it. I also told them about the dead lights on the center console. After a few hours they discovered the shock on the driver's side was bad and was causing issues with the power steering and also causing the ride control error. They asked for $680 to replace the shock and mentioned that it would have to be tested afterwards to confirm the problem was solved. They told me the dead lights on the center console could not be fixed without replacing the message center entirely. It is my suspicion that they caused the problem while working on the car, but maybe those lights just burned out during the six days that they had it. I declined to let them touch my car again. After giving me back my car with a serious steering issue that I thought was fixed they do not have my trust, but they have my money.

fusion123

17 de jul. de 2015

Buying a vehicle was so unbelievably stress-free. Anthony and Matt gave outstanding customer service. If you are looking to purchase a vehicle give Stivers a chance they will not disappoint.The whole reason I even gave them a look was because of Shawn in the service department who worked on my old car. He was so friendly and helpful on a day when things were not going right. I figured if the other people at Stivers were half as good to work with as Shawn then this is where I wanted to purchase my next vehicle.

ThomasClark

3 de jul. de 2015

I had another easy and stress-free purchase of an excellent F150 at Stiver's this week. Internet Salesman Brian Benson located an F150 on the lot matching what I was looking for and also got me the monthly payment I was looking for without even having to stop in and haggle. Although I really liked my 2013 F150 FX4, I like me new 2015 F150 even better. It seems Ford has been able to refine and quiet the F150 even more, and I love the V8 growl of the 5.0. It takes me back to my days of driving 5.0 Mustang GTs years ago. The entire staff at Stiver's was helpful and made the entire process quick and painless. After the expedited process, rep Troy Kline went over the new features on my 2015 F150 and made sure I was ready to go. It was a great purchase experience, low pressure and friendly staff throughout.

walleye hunter

3 de jul. de 2015

Everything I asked was answered quickly and in terms I understood. The salesman was very helpful in his instructions regarding the explorer. The finance guy provided options if I wanted to use them.

Cheyenne18

3 de jul. de 2015

Had a great experience with purchasing my new 2015 Ford Escape. Bought my 2009 Escape from Troy Kline at Stivers and went back to purchase from Troy. He has been a great salesman. Every time I went into Stivers to get an oil change I always went to see Troy. He always made time to talk and check to see that my Escape was still working for me. So when I decided to check on a new one, I went to Troy. He made the purchase easy and quick. Will keep recommending him to anyone looking for a car, He is an amazing salesman.

jimryan

2 de jul. de 2015

I would highly recommend to my friends to check out Stivers Ford in Waukee for their next vehicle. The staff is very friendly and make a person feel comfortable with them.

carsRfun

27 de jun. de 2015

Was very pleased with the process. Did not feel pressured and was provided with all the information I needed to make an informed decision on the vehicles I was considering.

John R Waukee

21 de jun. de 2015

We told them to make it fast and Melanie did.She lined up all services and paperwork in parallel with new car orientation Great experience

Iowa//

21 de jun. de 2015

Kyle was easy to work with and the whole buying experience was relaxed and almost fun! Everyone we encountered in throughout the process was very friendly and helpful.

Shanestemper

18 de jun. de 2015

We live 4 hours away and I was on vacation and had been looking for a explorer for a few months and couldn't find any that had all the options, so I stoped by Stivers and saw a 2012 with all the options and I mean all, so I emailed at 10 pm and got a email back and a call first thing in the morning, very nice place.

N/D 2for2

18 de jun. de 2015

My wife and I just purchased 2 new vehicles from this dealership, an Escape and Fusion. We were treated with utmost professionalism by everyone involved and were made to feel like we were the most important people that walked through the door. The transactions were smooth and problem free. Stivers Ford is a great place to purchase a car when the time comes time for you to buy.

carguy

14 de jun. de 2015

Due some negative input from s auto rating service we were not going to buy a ford. On our way home after some bad experiences we spotted Stiver's and gave it a try. The salesman was greats and calmed our fears.

barb68

11 de jun. de 2015

Good selection of vehicles. Internet Contact made and Anthony sent me details and called me to review. He was very helpful. Anthony Meyers and Kit in finance worked with me to get deal done.

Hawkeye

10 de jun. de 2015

Anthony and his manager were honest and hard-working with me from the get go. I had a truck picked out online and they did all they could considering I was very picky. Got the perfect truck and the perfect sales team to get it. After the sale, Matt was really easy to work with and made annoying and confusing financial details easy to understand and explained everything.

StalwartWarrior

5 de jun. de 2015

From the moment I got out of my vehicle I was very confident in the salesperson. He was very informative on the vehicle I was interested in and I felt no pressure from him or anyone making the sale.Everyone was friendly and helpful.

150 guy

4 de jun. de 2015

Worked hard to get me the truck I wanted for the price I could afford. Made the process enjoyable and followed up after the sale.

fmusignac

4 de jun. de 2015

They made the purchase of my new Mustang a breeze. They were patient trying to find exactly what I wanted. They knew about the car and all its features. Once I made my decision I was out of there in 30 minutes!

Beardown55

4 de jun. de 2015

Peter & Eric worked with me to get me the truck I wanted at a price I was comfortable with. Very professional sales staff at Stivers!!

Judyty777

1 de jun. de 2015

Troy was very helpful, and friendly. He worked with me to get me the price I could afford. I have came back twice with questions and he has taken the time to show me what I needed to know. He went over everything when I got the car but it was all kind of overwhelming to a lady my age. BUT, when I have had questions he has been there for me. Also Matt was very friendly and helpful. Great bunch of guys working there....ladies too, but didn't deal with any of them.

portki56

29 de may. de 2015

Epitome of Customer Service! Never felt rushed or pressured. Everyone was friendly, thorough, patient. Spencer and Kit awesome to work with. Test drove as many cars as I wanted. All questions thoroughly answered. Everything came together just as I'd hoped: quick, easy, even fun. Thoroughly pleased when I drove off the lot in my new vehicle. Would definitely recommend the Stivers team!

15 navigator

28 de may. de 2015

Dealing with Jeff and Erik is always a fun experience .This is not the first vehicle that I purchased from Stivers nor hopefully will it be the last.

Rae1344

27 de may. de 2015

It was a pleasure to work with our salesman, Mr. Don Wallers. He was polite, knowledgeable, and generous during our experience.

farmer1

27 de may. de 2015

Wanted an Explorer with specific options, Stivers found it! The salesperson we worked with was kind, patient and helpful. Thanks for going the extra mile.

AEC1

27 de may. de 2015

Fair up front price on new F150, and the trade in value was exactly what I hoped / expected it to be. Great service experience on 2011 F150 so no reason to go elsewhere.

Tom Gay

25 de may. de 2015

Good experience. Compared price for the car I wanted and Stivers price was fair. Sales person was helpful. Dealership was located in a good location.

akayser

21 de may. de 2015

Melanie (my sales person) was great! She was accommodating and I was pleased with the overall service. Going back to Stiver's Ford for future purchases.

holly82

18 de may. de 2015

I have been a customer for 5 years now and love the amazing customer service. Matt has always exceeded my expectations with previous car purchases. Now, Melanie has stepped in and provided amazing customer service as well.

trburger

15 de may. de 2015

Wonderful buying experience. Impressed by the customer service received and the professionalism exhibited. Special Thanks to Erik!Would purchase another car from Stivers in the future.

geneb

15 de may. de 2015

I went to Stivers, at my wife's urging, fully expecting to buy my Escape at another dealer. I was met at the door by a smiling Melanie. I told her she was probably wasting her time but she didn't give up and we ended up with a great vehicle and a fair price. This is the second new car I have gotten from Stivers and the first car is a great car. Every bit of service I've had done on that car was done at Stivers and I think their quick-lane is great.

Nickless,D

14 de may. de 2015

We went to Stivers to look at a Red Lincoln Naviagator. We had no intension of purchasing that day or actually Stivers. We live in Missouri and thought it best to purchase somewhere closer to home.However, Erik was so great that we purchased a Lincoln from him that day. He is very knowlegdeable about the product and took the time to go over many details with us.Thank you Erik for the great experience! And kudos to Stivers for having such a great employee!!

DKH

14 de may. de 2015

I was looking for an electric car....but wasn't sure if I wanted all electric or a combination. I tried several different cars from different dealerships, and decided on the Ford C Max Energi. My sales person kept in touch with me, but did not put so much pressure that I became irritated. Once my decision was made to get the C Max....the purchase process was simple.

bryan.fox

11 de may. de 2015

Excellent Customer Service - I was looking for a vehicle for an entire weekend, and Troy was the best salesman I worked with for the entire weekend. I visited almost all of the Ford / Chevy / Dodge dealerships in the area as well.

peck1

9 de may. de 2015

First call to ask about escape made us want to go there. At the dealership no preacher- no rush- no bull ,just full coop. and like talking to people you already know.

ssgrote

7 de may. de 2015

Spencer was extremely helpful in helping our family get into a vehicle that better suits our needs. The fact that we were in love with our Explorer the second we sat down in it. It was a quick process, but definitely felt extremely welcomed by all involved. When we trade my husband's vehicle, we are definitely going to go back to Stiver's!

Gary 1234

7 de may. de 2015

My third Lincoln I go back because it is comfortable negotiating the purchase. After the purchase having a pre certified vehicle the service is hassle free and every issue was handled promptly.

Dan

4 de may. de 2015

Stivers did a great job putting in the time finding the right vehicle for me, vs. being pushy trying to sell me something I didn't really want - which is how I was treated elsewhere. Thanks!

StanfordSeanM

2 de may. de 2015

Stivers Ford catered to my needs and helped me find the perfect truck. Gary Paulson, the sales person I met with to inquire about my new purchase was smart, witty, and extremely knowledgeable on all forms of vehicles. The finance staff worked with me very quickly to get me on the road as soon as possible. If you are looking for a New or Used vehicle contact Stivers ford and ask for Gary Paulson.

rons

1 de may. de 2015

This is the seventh unit I have bought from Salesman Dave Dowie. Honest and knows his trucks!!!! The experience at Stivers was excellent, from salesman, finance, and delivery. Wife wants new Lincoln MKX so Stivers will get some more of my money!!!!!!!!!!!!!!!

Delighted

30 de abr. de 2015

Spencer went above and beyond when helping us weigh the pros and cons (none) of committing to the new experience of the Fusion hybrid Energi. From the first visit, when the Energi feature was unfamiliar to him, he researched and studied the concept and the very next day was able to explain and demonstrate the beauty of the system. His commitment to be informed and informative "sealed the deal" when it came to deciding to purchase the used Fusion Titanium Hybrid Energy offered by Stivers. I've driven hybrids for the last 5 years and the addition of the electric plug in feature is the sensible progression for improving the efficiency of the hybrid experience. We purchased the car for my husband who is a self-proclaimed technophobe, and even he admits that due to Spencer's patient and thorough explanation of how to operate it he isn't intimidated by plethora of features offered. When it came time to finance, Matt was also patient and helpful in deciding which "extras" would be the most useful. No more, no less.All-in-all, a pleasurable experience! How many others can say that about purchasing the right car?Stivers - the right place for me!!

larsenj

29 de abr. de 2015

Anthony and Brian did an oustanding job seeing to my needs and exceeded my every expectation. I would highly recommend Stivers Ford over other dealerships.Jay Larsen

Buck11

23 de abr. de 2015

Kyle was the sales person that I had. Said he would be there when I picked it up, but he wasn't there and no one knew where he was. Strange! Troy Kline helped when I pick the new car up and he was top notch. He helped in every way.

truckguy

15 de abr. de 2015

Anthony was a very knowledgeable salesman. He was very attentive to what we were looking for. He made sure we got exactly what we wanted for the amount of money we could spend. He knew all the options of the vehicles and was able to show us how each option ran. He even set up the phone to the vehicle through Bluetooth. He has also contacted us since the purchase of the vehicle to make sure that everything was running smoothly. We would recommend him to anyone looking for a vehicle.

maa123

14 de abr. de 2015

My wife and I were greated immediately! We told him what we were looking for and he knew the in and outs of the of the Explorer.

Frustrated

10 de abr. de 2015

Took our car in for warranty work, needed to have a replacement car so were required to sign a rental agreement. Karigan, gave my son the impression that he needed to agree to the $21.00 a day insurance coverage, even though he told her we had State Farm, in order to be given a car to drive. Basically wouldn't take "NO" for an answer!! Then Tim Duff was the employee we were dealing with to fix the rattle in the fan. My son took the car there and figured he would have Tim ride with him so he could have him listen to the rattle, Tim said he didn't need to. The next day Tim called my husband and said he couldn't hear a rattle. My son even took a recording of the noise on his phone before he took the car in, so he could have who ever worked on his car listen to it, but he still refused to listen to the recording. Needless to say, we were told there wasn't a rattle and there was nothing more they were going to do. Will never do business with this dealership again and recommend if anyone does, you are doing it at your own risk!!!!!!

Aberjagger

2 de abr. de 2015

Fast and right to the point. Mr. Dowie knows what Im after and takes care of me everytime and Mr Hooland made it fast and painless.

boldym

30 de mar. de 2015

This was a good experience with very little hassle. Very friendly and upfront with all of the costs and made it a very good experience.

Angie

27 de mar. de 2015

I love to get things done in a timely fashion. This was a new model purchase and I needed to gather information and find the right vehicle for me. Erik helped me find exactly what I was looking for. Kit quickly completed all of the necessary details, to get me on the road. I was very happy with the experience and am loving the MKC.

Ktztbwitm

25 de mar. de 2015

Matt Lahr made everything very easy. He worked hard to get us the best deal he could. He was friendly and down to earth. And Melanie was great at showing us how the car worked. She even helped us sync up our phones. Over all a great experience!

Pam

22 de mar. de 2015

This was the easiest car buying experience that I've had! Thanks so much for working hard to help me find the car that works best for me and my family

Dennis

19 de mar. de 2015

We enjoyed an exceptional experience buying a new car and could not have had better attention to all of the details. Everyone was very pleasant and thorough. We found the car that met our specifications perfectly. Thank you very much.

Dan H

11 de mar. de 2015

Very happy with my experience with Stivers Ford. My 2015 Ford Fusion has everything I wanted. Great selection and easy to deal with. I would suggest Stivers Ford to anyone looking to buy a vehicle. This is the 2nd car I have bought from Stiver.

dean

3 de mar. de 2015

LOVE THE NEW 2014 FI50 TRUCK. AND VERY FAIR DEAL. WOULD BUY FROM AGAIN! GREAT MANAGER , SALESMAN, FINAL CONTRACT PEOPLE , THROUGH THE SYSTEM. NO PRESSURE SALES EITHER! TROY KLEIN AND BRIAN BENSON ARE TOP NOTCH PEOPLE TO WORK WITH! THANKS AGAIN!!!

Karen K Liston

3 de mar. de 2015

Andrew went above and beyond to find us the car that we wanted at the price we wanted to pay. It was all greatly appreciated and will do business with him and Stivers again!!! The Listons

jfuse

25 de feb. de 2015

I couldn't ask for a better dealership to work with. This is the second time I've worked with Troy Kline and I am very satisfied with the service. He was very helpful and took the time to explain the process. He really takes the guess work out of buying a car.

dianb1

25 de feb. de 2015

Hi. everyone that we dealt with at Stivers was very helpful Brian and Troy were outstanding and I can't thank them enough for all there help Thank you very much sincerely Frank and Diane Belloma.

f150

25 de feb. de 2015

I have purchased 5 vehicles in the last 8 years from Stivers Ford and they have taken very good care of us. I am a very statisfied customer.

pank

23 de feb. de 2015

I couldn't ask for a better dealership to work with. As, soon as I walked in Troy Kline took all the guess work out of buying used or new. Then wilth the help of Kit Thongsouk he was able to knock out any problems with the finance part and get us on the road. Very fast and very friendly. I have never in my life walked toin a deal and felt like a person not a number... Great job guys and thank you for the new ride.

Carl

18 de feb. de 2015

Everyone was helpful. The process was smooth. The new car was detailed perfectly. The guys laughed at my jokes. The financing was well explained. Thanks.

Brunner

15 de feb. de 2015

Melanie miller was great to work with - very patient with our family and had a great knowledge of the business. I would recommend her to friends and family.

chuck.howell.777

11 de dic. de 2014

Everyone I spoke with had a positive attitude. They were friendly, knowledgeable, and the whole process was efficient. I plan to do all of my service and new car work with Stivers.

mdshots

9 de dic. de 2014

I knew what I wanted but Don and the Stivers team did a great job of finding me a beautiful car at a very competitive price. I highly recommend Don when looking for a new car or truck.

mysuv112015

8 de dic. de 2014

I truly enjoyed my experience at Stiver's Ford in Waukee. Even though my husband and I had a good idea of what we wanted, Matt Lahr and the Stiver's team really assisted us with all the little details that we did not think about. I was able to purchase a wonderful vehicle that meets all our needs!

2Fordfamily

6 de dic. de 2014

Our salesperson was very professional and had an excellent knowledge of our vehicle in question. She was never overbearing and was always willing to go the extra mile to ensure we were happy with our purchase.

yankees526

29 de nov. de 2014

My wife and I were mislead to believe that our Lincoln MKS would be great in the snow because it is front wheel drive and a heavy vehicle. 1st snowfall came, not even an inch of snow, the car handled horribly. It wouldn't even drive up my driveway(with a very minor incline). We absolutely were never told that we'd have to spend $1000 on tires so our family of five would be safe driving this vehicle. We had owned the car for 35 days and decided we'd like to trade back the Lincoln for an suv. The dealership offered us $3100 less than we had paid and absolutely nothing off of the sticker price of the suv we were wanting to purchase. I expected to take a loss of around $2000 for the difference in the two vehicles, but $5000 plus was more than excessive and unfair. I will never buy another vehicle from this dealership! They were friendly while you were looking to purchase a vehicle, but not honest at all about it's winter road handling capabilities, or the fact that I wound need new tires before the car was even safe to drive in the winter. I NEVER would have purchased this vehicle if I was told that winter driving was terrible without spending another $1000 to purchase tires...... Todd H. In finance, did a great job.

scroupious

26 de nov. de 2014

I enjoyed how I was treated at Stiver's Ford when my wife and I purchased our Lincoln MKS. The best part is that treatment has not stopped from Stiver's Lincoln. We are treated just like the first day we purchased our Lincoln. Shuttle service, Loaner cars, and follow up calls and email to show that they want to make sure they took good care of you!! I will buy my next Lincoln from Stiver's Lincoln.

George Macy

26 de nov. de 2014

We found the car we wanted to purchase at Stivers in Waukee, but what convinced us to buy the car was the level of service we received from Erik Trabert. Great car, great service, a price we liked, equals a new Lincoln MKS in our garage.

cheyennehadaway2010

25 de nov. de 2014

Brian Schroeder made buying a vehicle the most smoothest process I have ever had. Everyone was very friendly, and helpful.I didnt feel pressured and I recommend Stiver's to anyone looking for a vehicle.

Jon Harcey

21 de nov. de 2014

Since expanding the Quick Lane, extending the hours on Saturday's, and taking appointments, it is much easier to get in and out quickly. Also, the new chairs are comfy.

jgale

20 de nov. de 2014

I don't like buying cars, it is just painful to me. At Stiver's I had a great experience and a great salesman!! Gonna buy all my cars from here!

urbandale75

7 de nov. de 2014

I usually really dislike the car buying experience but this was one of the easiest I have experienced. I didn't feel any pressure, friendly sales people, answered all my questions..

Carlos74

6 de nov. de 2014

This was the easiest and best car buying experience I have ever had! I knew what I wanted and what I had to work with. My sales associate, Arlynd Edgington, was knowledgeable and helpful throughout the whole processs. He listened to what I wanted and was able to deliver. Todd Holland did an excellent job of going through the financing and warranty information and was able to all questions I had. I am very pleased and satisfied with everything.

drew.mac95

6 de nov. de 2014

I'm a second time buyer of a brand new Ford F150 from Stiver's. We're very happy with Stiver's and we'll be back again, I'm sure. I felt like we were treated fairly both times and believe me, I wouldn't have purchased the truck either time if I didn't feel that way. Their service department always handled us well too and that's important. Add on the fact that they are LOCALLY OWNED, that's a plus for me, I always try to support locally owned businesses. So, if you're thinking about buying a vehicle from Stiver's, try them out! And look up Melanie Miller, she was great to work with.

Mike Richmond

5 de nov. de 2014

A truly great buying experience. I found the truck online after a friend, Pete Bergland, suggested that I should check with Stivers about buying a truck. I already new Scott Politte, casually and liked him, so it was an obvious 1st choice of dealers. Had purchased a vehicle many years ago from Stivers when they were located on Merle Hay.Troy Kline contacted me immediately in the morning following my online inquiry and arranged for me to visit with him and to test drive the truck. He handled all of my questions and requests and followed-up with everything, quickly and efficiently. Todd Holland did a great job getting the paperwork and details handled. I ran into Scott Politte during my visit to the dealership and felt warmly welcomed and was left with a very reassuring feeling about my decision to purchase the truck. The only down-side is that I have only been able to drive my truck one day since purchasing it because my son has needed for his contracting business. I will help Troy and (Stivers) sell him a truck after the 1st of the year! OR SOONER!!!!

JNich

4 de nov. de 2014

All of the people that worked with me at Stivers were so friendly and helpful. They were able to find me the car I wanted at the price I wanted. I love my new car and I'm thankful for all of their help.I purchased from Stivers before, and their service department is wonderful.

Reeserdl

1 de nov. de 2014

I have bought 2 vehicles here at this dealership. I felt comfortable with Stivers that I told my parents my experience, They bought a car there as well. The personnel are excptional. They treat you like you are a friend, not just another dollar sign. They even call you by name.I highly recommend Stivers before or after you see other dealerships as I did. I went right back to Stivers and picked out my new car!!!!!

jimdahlke

30 de oct. de 2014

My 2010 Ford F350 was recently in to be serviced for the Radio/CD player not working correctly. The issue was diagnosed and a new radio was ordered. The old player could not be repaired. While waiting for the new radio to arrive to Stivers, my Ford roll top had an issue. Tim Duff worked with management who decided to replace the top for a nominal fee. I agreed to this. Days later my truck was in to be serviced for both items, and Tim was able to secure me a nice "loaner" to drive. There were some issues during the install of the roll top and the truck needed to stay another day. For my inconvienence, Stivers picked up any fees or deductibles I owed. WHAT GREAT CUSTOMER SERVICE! Nice work to all the Techs, Service Managers, and Management at Stivers Ford for doing a wonderful job to make my repair experience painless!!

Larry Haak

24 de oct. de 2014

I had some modifications done to my new truck and brought it back to Stivers to get it realigned. I ran into some issues with the work done and brought it back in to have it rechecked. They found some problems and backed up their work by making the needed corrections to my satisfaction. The quick lane and service department people are great to work with.

jimdahlke

24 de oct. de 2014

My Ford F350 is now 4 years old and is having a few equipment issues. However, my dealer, Stivers Ford has stepped up and made the experience as painless as possbile. Hats off to the Tim Duff in Service, Technicians and Todd in Finance for outstanding decisions and work! Thank you!

baylor83

23 de oct. de 2014

Worked with me to get the price I wanted. Also always have good service there for oil change or repairs. Overall I have had good experiences at Stivers. I would definitely recommend them to others.

ravencr

23 de oct. de 2014

We stopped into the dealership a day after buying our 5th wheel in hopes to find a F-250 Platinum spec'd close enough to what we wanted. We were somewhat pressed for time, because we were leaving on Friday of the same week on a 2,500 mile trip with the camper and new truck. We met up with Troy Kline, he gave us keys to 3 of the closest trucks to what we were looking for, we drove them, then went to work on buying it. From start to finish, although it still takes a decent amount of time, we were in and out with the new truck in roughly 5 hours. Troy did a great job accommodating the aftermarket products we needed into the deal, and financing was pretty painless, as well. Overall, the process was simple and quick, and we felt like we received a fair deal. Troy did a great job, and we'd definitely recommend him and the dealership to others.

david.hannam.5243

17 de oct. de 2014

I am very happy with my expierence with Stivers. I have bought several F150s, traded in my used ones, and have my vehicles serviced at Stivers. All services were handled very well. My wife gets her company cars delivered and serviced by Stivers as well. I dont write many reviews but these guys earned it. I have highly recommended Stivers to my friends & family. Happy Shopping.

r36

14 de oct. de 2014

Love my new truck. Worked with me to get the the price I needed. The communication lines were always open and the entire process went smooth. I had never been to Stivers before, but now I would tell people to give them a look.

erock1

10 de oct. de 2014

Brought in my vehicle with a flat tire. Leak was diagnosed and repaired in less than 20 minutes. They ran it through the wash as well! Great Quick Lane attitude and service.

paggs1

10 de oct. de 2014

Jeff and Troy were awesome and very professional! Both were excellent at communicating about the vehicle I wanted and helping me before, during, and after the purchase.

Tgrhwk1

9 de oct. de 2014

Great experience - beat the price of another dealer on first go and threw in the bedliner! Everyone was extremely nice and accomodating and the process was fairly quick. Will shop with them again!

Riccai

9 de oct. de 2014

I had a great shopping experience while at Stivers. Rebecca got me a great deal on my 2012 Ford Fusion. The only complaint I had was when I went to get my Free first oil change at the Quick Lane. I had to wait 3 hours even though I had called and made an appointment ahead of time. I was very frustrated. And as a college student I had to miss one of my classes. I brought up my experience with quick care to Rebecca and she talked to Quick Lane about what happened and I am getting a second Free oil change.

yz01109

3 de oct. de 2014

Anthony Beier was great to work with. I appreciated his pleasant personality and willingness to work with Allstate to get the repair process moving. He was also very good about keeping me updated on the status of the repair process. I have also worked with Troy Cline in the sales department...he is a very knowledgeable salesman and goes out of his way to make you feel like a valued customer. I would recommend Stivers to anyone as an excellent full service dealership! Thank you for all you do. Steve Waage

shughes5

2 de oct. de 2014

I worked with Austin at Stivers and he was great. Kept me up to date on what was happening and did the guys doing the work did a great job.

bdw11

30 de sep. de 2014

I stopped by because I thought I lost my iphone 5 in a hidden compartment under the back seat. Anthony tried to reach down there and find it. However, it was too narrow to get into. They took my whole seats out. I was really surprised that the phone was not there. I was sure that I heard it ringing from in there. Anthony was so caring about the whole thing. He said he felt bad that I lost my iphone, and he was not going to charge me for the time he spent looking: it was almost 25 minutes!They are really nice people and a good dealership!

Annie Cone

25 de sep. de 2014

My husband is an otr truck driver. I stopped last month just to have my tires aired up. This time it said low air and I was close enough to get an oil change done. Thank goodness I did! I may have just needed air but they found a nail in the center of my tire. I am a disabled customer and no one at Stiver's ever second guesses me or gives me a hard time.

rossidor

24 de sep. de 2014

Good salesman. Service very thorough. VERY bad vehicle inspection process. Several problems with car (2008 Edge) and will tell everyone NOT to go to this dealership.

jjamison2720

23 de sep. de 2014

We have bought 7 vehicles, new and used, through Stivers and we aren't stopping there. We also take all of our vehicles to Stivers for service. Their sales and service are top notch. I would recommend them to anyone looking for a new or used vehicle. Thanks!!!!!

birish1977

21 de sep. de 2014

Spencer is the best salesman that I have had the pleasure to work with. He listened to what I wanted, did not pressure me, and when I had a few issues he made sure to have them corrected in a timely manner. Because of his professionalism I would recommend Stivers Ford and will be buying my next Ford from Spencer. Spencer is a HUGE asset to Stivers Ford and Ford Corporation! Ben

C Blonigan

21 de sep. de 2014

I had my oil change, tires rotated and vehicle check up. It was quick and ensured that I got back to work timely. I make the trip to Waukee even though I live on southeast side of Des Moines because the service is excellent at Stivers.

Purplequilter

19 de sep. de 2014

I have been using Stivers Ford for a 1 1/2 years since moving to West Des Moines. Treatment has always been like it was a small town and they knew me from the start. Will go there again to purchase another vehicle.

menewman

16 de sep. de 2014

Nate is a great salesman and very professional. He spent a good amount of time explaining how the vehicle works and all of the components. We had a very good experience and would recommend him to our friends.

Badboyzmustangclub

15 de sep. de 2014

I had an oil change and this was my experience. Not a friendly group of people. Customer service was so, so. Price is high. There quality of work is average to say the least. My overall experience with this Ford dealer is they are sub-par.

joehavenhill

12 de sep. de 2014

This is my 3rd vehicle to be purchased through Stivers Ford Lincoln and I have had a fantastic experience all three times. So good that I have purchased two vehicles from them in 2014. My sales person, Erik Trabert, has been fantastic. The access he grants us to work with him, ask questions, and work on deals is the #1 reason that I am a customer for life. The dealership is very friendly, everyone greets us and someone is always asking if there is something they can do for us while we wait. Erik has really worked hard to earn all of our business and we greatly appreciate that. The finance guys have always helped us and the service department has always been great. Some people cannot stand the car purchase process. I believe that Erik Trabert and Stivers makes the process enjoyable and we drive away in great vehicles feeling like they really took great care of us.

lori.l.hiner

12 de sep. de 2014

We found an explorer on the internet we wanted to look at and messaged them that we would like to come test drive. They got right back to us by email and phone and confirmed our appointment. We later seen that night, a Ford FleX we were kind of liking, but my husband didn't want them to clean it up we would look after we got there as you can tell how a vehicle was cared for when buying used.We arrived and looked over the Explorer which was fully loaded and very sporty, and I loved it, but wanted to check out the Flex. When I seen it, I was in love! Car was very clean, certified, low miles, and was $4000 off due to Labor Day markdown, so was even less than what we expected to pay. We bought it, and every person we dealt with, and even the sellers on the lots outside were so kind and curtious the moment we drove up the first day until we left the last day!

kottoson

9 de sep. de 2014

This was my first time purchasing a new car and it was a very pleasant experience. Kyle answered all of my questions and was even able to find the exact car I was looking for. He had my new Ford Edge at the dealership by the next morning, and I came in at 1:00pm to pick it up. He also went out of his way to get my vehicle back to the dealership for the protection plan that I had purchased. If I have any questions or concerns in the future, I would feel comfortable contacting Kyle directly. Overall a great experience.

jcue4

9 de sep. de 2014

I was in the market for a new F150 and Stivers Ford had enough selection on-site that I found an XLT with the perfect mix of features and price. Would certainly shop here again!

chloball

8 de sep. de 2014

Took my Explorer in for routine oil change. Everything was great and done in a timley manner. Kenny was very polite and explained everything to me!

allenmotkey

8 de sep. de 2014

Fantastic customer service done with knowledge and efficiency. Great people who care about making the customer happy and satisfied. I was in and out in a reasonable time. Vehicle was even parked after completion of work close so that I did not have to walk far with my walker.

asegebart

8 de sep. de 2014

All I ever ask is to be treated fairly with respect and honesty and I believe I get that at Stivers in Waukee. Always greeted with a hello how are you and the professionalism is second to none.

swanie

6 de sep. de 2014

Very good service, not a lot of waiting. If needed I would rely on Stivers Ford Lincoln to service my car again. Mr. Martins was very pleasant to work with.

vlahakisa

6 de sep. de 2014

Purchased my Fusion Titanium Hybrid in 2013, absolutely love the car! I have taken my car in to Stivers Quick Lane for several oil changes and new tires, always have great, efficient service.

p1bunce

5 de sep. de 2014

Very impressed with Erik Trabert and the rest of the Stivers family. I purchased an F150 last year and now have gone back and purchased a Fusion.

stevenlarsen

4 de sep. de 2014

My experience at Stivers was extremely positive and relaxing. They understood what we wanted in a vehicle and made it happen. We will be back again.

berni1952

3 de sep. de 2014

My need for a new car arose out of nowhere, but Stivers made it effortless and stress-free on my part. My new car is truly a gem and quite a deal! Thank you for making this a stress-free experience for me -- I will be back!

Pvenema

2 de sep. de 2014

I needed a recall repair done along with a few other warranty repairs. It took several weeks for the recalled part to come into the service dept. When the part was replaced, the service person 'slipped' and scratched my rear bumper. I appreciated the honesty, but when I went to pick up my vehicle, there was also a scratch on my trunk lid. I showed the service man. He said it would be taken care of when I bring the car back in for another part that had to be ordered for the back passenger door handle. I have not heard from the service dept. since. The turn signal arm is hard to engage for both directions. I was told there was nothing that can be done about this. My car was at Stivers for 3 days, total. When I asked for the paperwork associated with the visit, the service man told me he didn't know where it was, but did not do anything to provide me with a copy. I do like to keep the paperwork for my reference and would appreciate a copy. Other times that my vehicles have been serviced at Stivers, have been positive experiences. I do not know the name of the service man, but he did mention he had just started to work at Stivers 3 days prior and had worked at different (I believe Honda or Toyota) dealership.

kendrafoster

2 de sep. de 2014

I received a letter that my car had a recall for the license plate light, I was also in need of an oil change, my trunk lift struts were not working, and I needed the keyless entry code on my door changed. I scheduled an appointment for Wednesday morning and had my car there by 7am, with the understanding that it would take a half day to complete. After assessing all my concerns, a part needed to be ordered so it would not be complete until mid-day Thursday. I had a family member able to help me get around, so I declined the loaner car at that time. On mid-day Thursday when the car was not finished, the weatherstrip and molding on my door had broken when they were fixing the keyless entry, they needed to order yet another part for the car. I asked for loaner car in which they very kindly set me up with a new F150--a truck I had been considering purchasing for a few months now (how covenient) :) . The transition was smooth. I was able to get my car seat and belongings out of my car and into the loaner truck. I was told on Friday evening my car was done, and I could pick it up at my convenience.On Saturday morning, when I made the switch, I was greeted by Matt Lahr who had assisted me in purchasing my Taurus 2 years prior. He remembered where I worked, and the fact that I was pregnant at the time I purchased the car and asked how everything was going. It was great to not feel like a number at the dealer and to have him again make sure I was happy and satisfied with my purchase and the service I had just received. It took longer than expected, but I didn't mind--I had a vehicle (my dream truck) to drive in the interim, and was taken care of by the staff. GREAT experience, per the usual!

TBK

2 de sep. de 2014

I brought my 2014 Ford Taurus in for a service appointment and explained the issue I was experiencing with the suspension. The response at the end of the day "we could not find the issue, here is your car". They didn't seem concerned that there might still be an issue. They didn't suggest an alternative approach. Very dissapointed with their indifference to my concern.

Steve Jimmie

1 de sep. de 2014

Scott Politte gets the job DONE to customer satisfaction. Excellent, fair, smart to work with. My recent experiance was a 5-STAR job! Kudos to Wes & Anthony too for their expertise.

sean.fredregill

29 de ago. de 2014

Salesman Erik Trabert was very knowledgable regarding the F-150 and he delivered the vehicle to my home to allow my family to see it.

alyse111398

28 de ago. de 2014

I recently purchased a used Lincoln, I had the SUV for just over 90 days, and the front brakes started scraping. I called the service department, and spoke with Kenny Hay. He said he would contact my sales person, because something needed to be done about my situation. My sales person Arylynd Edgington called me back promptly. We spoke about my situation, and he contacted his upper management, He was very professional, and advised me that the service to my brakes would be taken care of. Even though the car was used, Stivers Sales, and Service corrected my issue the same day. Kenny got the SUV in promptly, and the service was done quickly and professionally with an oil change. Also my SYNC system was calling for an update, and I could not update it online. I called the service department, and spoke with Shawn Hawxby, he told me to bring it out ASAP. I arrived at the dealership, but Shawn was not available. I explained the situation to Austin Swigart, and he took care of the update at no charge. Again all of the Stivers Staff I spoke to, went above and beyond my expectations. I want to thank all of you for a pleasant experience. Mr. Politte, I want to thank you to, for running such a great dealership with a GREAT Staff.

terishammond

26 de ago. de 2014

I went into the dealership to have my tire fixed on my Ford Focus. While I was there, I wanted to know about trading in my Focus for something else, but not expecting much. I ended up leaving with a 2014 Ford Fusion. I really love my new car. The salesperson, Arlynd, who helped me, was very kind, attentive and I felt absolutely no pressure at any time. I just want to thank Arlynd for being the BEST salesman and another thank you goes to Todd for being a great Financial Manger. The whole process didn't even take that long either. I will always recommend Arlynd and Todd at Stiver's Ford to everyone.

Scott and Carrie

26 de ago. de 2014

I made an appointment to have recall related work performed on my Ford Taurus. They took my car in at the appointed time and got me out in less than the 45 minutes they stated it would take to complete the work. You can not ask for more than that. The staff was friendly and went out of their way to make sure my expectations were met. I would recommend Strivers Ford to anyone looking for a quality dealership that put the customer needs first.

Harleyman.1

26 de ago. de 2014

Took my recently purchased (from another dealer) in to have a "check engine" light checked out. I was offered a ride home (about 15 miles) Analysis determined that light was on due to several different sensors reporting codes. None were service affecting and did not return after reset and test drive. A driver was sent to return me to the dealership when the work was completed. Everyone I dealt with this day was professional and pleasant. A very good experience.

fscaglione

26 de ago. de 2014

I have purchased seven vehicles from Stivers Ford Lincoln, and have recommended several of my friends to the dealership because of their family atmosphere. Stivers takes my concerns seriously and makes my buying experience hassle-free. I am also a loyal customer of the Stivers service department, and service manager Scott Passage and his service advisors have always exceeded my needs. I trust Stivers and they have EARNED that trust.

Janice Cross

25 de ago. de 2014

Took car in for recall check and they also did other checks as well. Finished on time and even washed car. Everyone friendly and helpful.

angie.plagman

21 de ago. de 2014

I had my car in for hail damage. Wes and Anthony kept me abreast of the work so I wouldn't be in the dark on how things were being handled. They contacted my insurance company for me to get the additional supplement they needed to finish the work. They made the inconvenience of having a claim so much easier on me!

ClausBunz

21 de ago. de 2014

Brian was extremely helpful and knowledgable in finding a car that meeted my needs. He immediately found the kind of used vehicle I was looking for.

Mustang guy

10 de dic. de 2013

I tried to work with Stiver's on Ford Mustang but they do not negotiate. They low-balled me on my trade and would not come up - without any reason or information to back up their offer. I was told I didn't "understand" their offer - which is completely insulting, as I am a buyer for a living. Here's the long and short of it: I found a car with CS package, navigation, and other accessories for LESS than what they wanted to sell me the car they had - using the exact same trade in. They have a beautiful building, and now I know how they got it, by not selling at market pricing.

watchthemclosely

9 de mar. de 2012

He took an hour to bid my trade. really come on now i thought you were professional auto dealer, whatever, waste my time again, not on your life...

mikeyaj74

21 de sep. de 2011

I paid 23,000 for for a used truck from them. It supposedly had a 90 day 3,000 mile warranty. It has been in the shop 4 time in the last 3.5 weeks and I am covering all repairs out of my own pocket. They could not give me a reason why none of the repairs would not be covered just told me they weren't. When I bought the truck the sales guy knew I wasw going on the road for work for the next 2 or 3 months and asssured me I would have no problems with this truck. Guess again, nothing but problems. 3.5 weeks later and it is going in the shop for the fourth time. Nice work Stivers!!!! Quality dealership here!!!