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Used Cars for Sale at Stohlman Automotive in Vienna, VA

320 millas lejos de Usted!

Stohlman Automotive de Vienna le ofrece la oportunidad de encontrar coches usados ​​por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados ​​certificados. Además , Stohlman Automotive es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados ​​confiables y asequibles. Puede filtrar los listados por autos usados ​​a la venta por Stohlman Automotive para obtener el auto asequible que sea adecuado para usted.

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high precio
$40,322
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Stohlman Automotive

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22182, Vienna VA

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high precio
$42,874
$4,271 sobre
$1,262/mes est. ?
32 km

Stohlman Automotive

22182, Vienna VA

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$3,810 debajo
$1,024/mes est. ?
8 km
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Stohlman Automotive

22182, Vienna VA

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good precio
$36,667
$1,936 debajo
$1,079/mes est. ?
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Stohlman Automotive

22182, Vienna VA

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high precio
$33,099
$736 sobre
$974/mes est. ?
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Stohlman Automotive

22182, Vienna VA

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$28,885
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$850/mes est. ?
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Stohlman Automotive

22182, Vienna VA

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high precio
$39,603
$1,000 sobre
$1,165/mes est. ?
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Stohlman Automotive

22182, Vienna VA

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great precio
$28,995
$3,368 debajo
$853/mes est. ?
14 km
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Stohlman Automotive

22182, Vienna VA

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great precio
$28,995
$3,368 debajo
$853/mes est. ?
8 km
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Stohlman Automotive

22182, Vienna VA

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Además, Stohlman Automotive of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados ​​a la venta. Desde autos usados ​​de bajo kilometraje hasta autos usados ​​más baratos, hay algo para ti de Stohlman Automotive. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Stohlman Automotive es definitivamente el mejor lugar para comprar autos usados ​​en línea.

4.8
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Basado en 1061 Reviews

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stevekim2182

30 de nov. de 2016

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I came in for an Impreza and came out with a fully loaded Legacy 2.5i Limited. The car speaks for itself, but what really sold me was the professionalism of Eli Mel. He took the time to ask what I wanted and made sure every detail of the car was explained to me. I don't usually like to be up-sold on an item, but Eli made the environment a comfortable place to make a big decision. He had the patience and willingness to work with me and still continues to call me to make sure that I am still happy about my purchase. Thanks Eli!

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lduvall

30 de nov. de 2016

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Great service. They provided me with a lot of extras for my vehicle that I didn't expect to get: a keyfinding service, one year free Starlink, and free SiriusXM radio. Got a great price on my 2017 Crosstrek. Their service staff is top notch and they have lots of loaner cars to give out if you ever bring your vehicle in for repairs. Great place!

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D

29 de nov. de 2016

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We just purchased a 2017 Legacy from Chris La Porte. The entire experience was excellent. Chris tracked down the exact model we wanted and had it immediately transferred to his location. He gave us his bottom-line price without haggling, and it easily beat the other dealer we visited. He matched the competitor's offer for our trade in, making the entire process seamless. I would highly recommend Chris.

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Sam S

28 de nov. de 2016

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Larry made the process of purchasing a vehicle at a dealership quite simple and transparent. He went above and beyond to make sure everything went smooth from our initial meeting. The vehicle had to be special ordered and Larry made sure we were kept up to date at all times. I would certainly recommend contacting this gentleman if you are planning on purchasing a Subaru.

NC

New Crosstrek owner2017

28 de nov. de 2016

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Boris is knowledgeable, thorough and very professional. He introduced me to the Services, Parts Department Representatives. Also set up follow up appointment for questions and concerns about my new car. What a great idea!

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ERENE

23 de nov. de 2016

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The dealership has been renovated and it looks beautiful! This is my second lease with Stohlman my experience was again Amazing.. i nolonger have Ansiety and look forward buying with Jaime Dent and Jovan Jackson !!! #seeuin3yrs

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jsbr

22 de nov. de 2016

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Eli was efficient, honest, and left me feeling like I had a good deal on a great car. Would highly recommend to any first-time buyers!

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Joparri3

21 de nov. de 2016

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The price that was quoted over the phone was the price of the car out the door, no hassle. Javan was knowledgeable, and anwered all of my concerns. I would recommend Javan and the Stohlman family to anyone. Incredibly positive experience!

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Sam and Cecelia

19 de nov. de 2016

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Chris LaPorte was an excellent salesman, he went the extra mile to locate the exact Crosstrek my son was looking for, provided a great price and we were out of the showroom in less then 2hrs with a brand new car. The entire purchasing process was so wonderful, we will be back when our daughter starts to drive next year. Happy Customers!

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Anna B

19 de nov. de 2016

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I bought my first Subaru (and first new car) last month and had a wonderful experience with Bernadette Keirsey. The entire process was flawless. Bernadette helped me find the perfect car- she was very knowledgeable about all of the options and answered all of my questions without making me feel

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JJC

18 de nov. de 2016

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Overall good experience with Stohlman and Salesperson Alan Soon. Purchased a new GTI Sport. The first model I looked at sold quickly but Alan contacted me shortly thereafter with two other vehicles that were in-transit. Two other dealers I contacted never followed-up with a call! I live in Maryland but found a better experience and inventory of vehicles in Va. Alan was very straightforward, no games. He spent a lot of time showing us the features of the vehicle and even synced our phones for us. I would do business with them again!

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aliciaclee

17 de nov. de 2016

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Chris LaPorte, the salesman that helped me was knowledgeable, nice and very efficient. I will definitely coming back in the future and will recommend him to my family and friends.

ED

Edward Diel

13 de nov. de 2016

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Wow. I had a great experience. This group of professionals was so great. They sure held my hand through the whole process. Car buying can be stressful. Not if you go to Stohlman!!!!

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Bonnie703

13 de nov. de 2016

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I appreciate the efforts of Bernadette at Stohlman. I was in a recent car accident and needed a new car. She took time to make sure all my questions were addressed. She answered all my questions however small. She treated me with the utmost respect. I feel very confident in referring my friends and family to Bernadette

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Cong

12 de nov. de 2016

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I recently purchased a Outback 2017 here. The price was fair enough to beat many other offers we contacted and we were very happy. The best part of our car buying was dealing with the sales person. Christopher La Porte not only sold me the car, explained all the options on the car, took care of making sure everything was perfect. Our Finance David Jennings is awesome as well. He helped us out so fast with all unexpected issues and made the buying experience smoother. I would certainly recommend that friends and family contact them when they purchase their next car, and I will do so myself.

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HelgaR

12 de nov. de 2016

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Bernadette Keirsey and Larry McGill were very helpful, knowledgeable and patient in helping me get the best car and deal I could get!Thank you!

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TashiDog

12 de nov. de 2016

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Bernadette Keirsey was the car salesperson who helped us buy a new Subaru: she was great! She was knowledgeable, friendly, and not at all pushy as we figured out what we wanted. She also went out of her way to work with our budget and to find the car we wanted even though there was not one in the area. The sales manager, David Jennings, was also helpful as we figured out the final terms.

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HermannFreeman

11 de nov. de 2016

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Stohlman Automotive offers good prices, the customer service is awesome. Before I went there I had compared first prices in Maryland and DC since I live in Maryland, their prices were among the lowest. Javan Jackson is just wonderful and very professional I recommend him and the dealership

SD

Subaru devotee

11 de nov. de 2016

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I'm a loyal Subaru owner and think Stohlman is the best in regards to service. Chris Laporte recently helped me buy my 2017 outback which I love. He is friendly, knowledgeable and makes buying a car fun. He is quick to respond to questions and even had remote start placed the day the car rolled of the truck. We've been using their service department for a year as well. They are professional and quick. Thank you Stohlman for being great!

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Yessi_liz23

10 de nov. de 2016

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Kelvin is a great sales person! He provided us with all the information we requested. We recommend him and the dealership 100%. Excellent service! Thank you!

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DuckBrown

10 de nov. de 2016

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Though I live in Maryland, I traversed DC traffic to visit Stohlman in Tysons, and I am glad I did. Compared to the dealers I visited in Maryland, Stohlman had a much better price and made me a much better (and more fair) offer on my trade-in. What sealed the deal was that Stohlman had the trim and color combination I wanted, while the other dealers wanted me to wait many weeks.Elie Gerdak and Larry McGill were both great to work with.I <3 my Outback!

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ksemrod

7 de nov. de 2016

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Purchased a 2016 Crosstrek from Stohlman Subaru, and Neils Ribeiro was my sales representative. By email and phone Neils was quick to respond to my inquiries and requests. He was genuine, patient, and took the time to talk me through every aspect of the car. He even took 30 -40 minutes to take my cross bars off of my old car and install them on my new one. Totally not his job, or necessary, but it really helped me out and really shows his character. Very happy with the service I received!!

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QLD369

4 de nov. de 2016

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Excellent stock of Subaru models help me compare different features and levels of style. Chris La Porte demonstrated the Forester and Outback features which helped me decide on which vehicle to choose to test drive. His professionalism and competence made it easy for me to decide on purchasing a Forester Touring.

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Blessed

31 de oct. de 2016

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In preparation for the end of my lease my Sales agent (JaVan Jackson) provided answers to my question and was ready when I showed up to process my new lease quickly. He had every thing ready and once I completed my application I was out in no time. I have been with Mr. Jackson now for 3 years and am pleased with the service provided. I recommend Stohlman to all my family and friends. Thank you for treating me like family.

JM

James McG

30 de oct. de 2016

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Javan and I really connected well. He is a good listener and really "dialed in" to my needs related to getting a new Touareg. He pays attention to detail and was a true "consultant" - in that he was very helpful to me in the decisions by provided all the information I needed. He worked well with the Stohlman team on all the details and they offered me a very fair deal. The entire process was very satisfying.

DO

DMS_Subaru Owner

30 de oct. de 2016

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Had a great experience at Stohlman purchasing my 2017 Outback. Chris LaPorte was awesome! I had talked with other dealers but Chris gave me his best offer right off the bat and it was well below the others. I got more car for the price than I ever expected. Peter Kim in finance was great to work with as well. Gave me a better financing deal than my Credit Union.The best part was that it only took 3 hours from test drive to driving off the lot in my new Subaru Outback. There was no haggling and Chris didn't have to run back and forth to his manager to get approval. He's been in the business for >20years and understands the market. Its a win-win for everyone.

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sydneysmith90

29 de oct. de 2016

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Alan Soon was helpful, quick, and enjoyable to work with. We were happy to have Alan assist us today with the process. Thank you for helping us with our purchase. I love my new VW Beetle! We also enjoyed working with the finance department, who allowed us to get Chick-Fila in her office! Thank you!

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daconrow

29 de oct. de 2016

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The entire staff at Stohlman VW was outstanding in helping me purchase my new car. The sales professional, Steven, was very knowledgable about the vehicles and made sure that he found the exact right car for me. The sales manager, Nick, made sure that I was completely satisfied with my purchase and worked with me every step of the way. I shopped around at other local area VW dealers before purchasing but Stohlman was far and away the best experience I had. Before I purchased my new vehicle, I had been getting my previous car serviced there for three years. Their service department is also top notch and is always upfront and honest with you about repairs and maintenance required. If you are in the DMV and in the market for a Volkswagen, make sure you check out Stohlman!

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ChristianC

28 de oct. de 2016

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The service was excellent! Alan Soon was very helpful. He is friendly and knowledgeable about the car. I definitely will recommend to my friends to buy the car from Stohlman automotive. I'm very happy with my new car VW jetta 2017. Your happy customer,Christian

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Brittany Baker

27 de oct. de 2016

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The entire staff at this location was amazing in helping me get a new car. I was in a tough situation with my trade-in due to water damage, but they worked with me and helped me with my options. I would highly suggest going to this dealership, the team was awesome to work with and I will continue to purchase my cars from here. This is my first time leasing and so far I LOVE IT!

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Shios82

27 de oct. de 2016

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I worked with Nick, Steven and Hersham and they helped me get out of an impossible lease situation and into a new car with awesome monthly payments. They are professional, kind and absolutely put my needs above their own. Thank you so much! Our family will be back!

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JD

27 de oct. de 2016

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Chris was friendly and made every effort to make the process as painless as possible. My experience here has always been positive. I would be happy to recommend Chris because of his knowledge and trying to do the right thing for the customer.

YC

Yong Choi

25 de oct. de 2016

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I knew Hoang from getting his help with VW Taureag few years ago. I remember him so I looked for him at the dealership. I recently bought a Subaru Outback from him. Hoang is simply the best. No pressure, straight up sales consultant. He is very knowledgeable about the vehicle. Always very courteous. He will go out of his way to help a customer.

JJ

Jerry Johnston

24 de oct. de 2016

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Christopher LaPorte at Stohlman was a pleasure to do business with. Very knowledgeable about the car we were looking at and the options... Efficient and quick, and his great personality made buying a car a little fun. Highly recommended!

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W8girl

20 de oct. de 2016

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Any positive review of Alan Soon is spot on, and if there's a negative review (Which I have yet to read), that person's whacked. I've been looking for a car, since I need to retire my Passat wagen. This has proved to be immensely hard, but Alan made the process as painless as possible. He was very honest, patient and didn't bug me with constant follow-ups. While I ended up going with a different option, my overall experience was very positive.

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Harry

20 de oct. de 2016

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I bought a car at VW for the 1st time.This was not the one I intended to purchase I bought it bcz Mr Alan's delicaton and honesty.No Hassel meant was a true with him.One counter to his asking price sealed the deal.No back and force not necessary with him.I stronly recommend. this dealership and Mr Alan to my close friends and family..

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golfer

20 de oct. de 2016

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My wife and I showed up at the dealership. The car I was interested in was in the showroom. Chris La Porte immediately pulled it out and we went on a test drive and I basically had a new lease within a couple hours. Both Chris (salesman) and David Jennings (manager) were very friendly and professional. I will definitely be back.

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Jbakhtar

19 de oct. de 2016

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Alan once again resolved my requests and needs in a professional and timely manner. From purchasing to the current up keeping. Alan has been great. Keep up the great work!

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tukesn

16 de oct. de 2016

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Excellent customer service from Mr. Alan Soon. He really made this an easy car buying experience for me. I am very grateful to have worked with a great car salesman. You can't say that about most salesman. He has a " No Nonsense" approach, and he reflects integrity, and that, I am most thankful for. Thanks for your excellent service Alan!

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Marielatp90

15 de oct. de 2016

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Great customer service, nice cars and great deals! I went in with Christopher La Porte and he was amazing, very friendly and very knowleadgeable of his work, i completely recommend this dealership and Chris if you're looking to purchase a car!

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PEJ

15 de oct. de 2016

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Alan Soon was great. This was our second car buying experience with him. He began by asking us what we were looking for in a car. He discussed models, pros and cons very honestly given our wishes. He then showed us new and used options until we narrowed it down. There was no pressure and we felt like he was genuinely interested in us finding the car that was a best fit. He then worked with s to arrive at a very reasonable price. For a salesman with true concern for the customer see Alan Soon.

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am.kettler

14 de oct. de 2016

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In my adult life, I have only purchased one used vehicle, and that was five and a half years ago. So, when it came time for me to purchase what had been my dream car for two years it should have been a simple matter. For most people. Chris dealt with my sticker price anxiety extremely well. Allowing me space when I needed it, and answering my plethora of questions when I was ready to ask them. All in all, Chris was wonderful. He was extremely knowledgeable, walking me through the entire purchase process, even to finally handing over the keys (this was after closing time I might add). If I am in the area when it comes time to purchase my next car, I know I'll return to him for mynext car.

GT

Gloria Thompson

13 de oct. de 2016

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We have purchased two new Jetta's in the last 3 months from Stohlman VW. Javan Jackson was our salesman for both cars. He is the best salesman we have had in our 40 years of buying cars. He is very professional and knowledgeable about VW automobiles and goes above and beyond during the buying experience. He is very personable and he feels like a member of our family!! We will definitely return to him for future car purchases and just to visit.

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wangFCH

13 de oct. de 2016

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We purchased our new 2017 Forester from Stohlman. It has been the best car we had purchased so far. Randall was very professional and knowledgeable about Subaru cars. He was patient and shared his experience with Subarus. He explained in detail the differences between models. The information he gave us helped us to decide which features we really need. Peter in Finance Department was very friendly. He assisted us with all paper work and answered all questions with financing the car. We want to thank both of you for your help!

J

JUSTIN

11 de oct. de 2016

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I've purchased two cars from Stohlman VW in the last 24 months. The most recent was a 2017 GTI. Alan is great - truly provided above and beyond service - and deserves your business. I'm a tough customer because variation in dealerships' service and honesty inspires distrust in the process. My two recent experiences with Stohlman, however, were as smooth and transparent as I could imagine the process unfolding.

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Salesguy

9 de oct. de 2016

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Alan Soon was a great salesman. No nonsense and very direct. Made me aware of all the types of cars available in my price range, but wasn't obnoxious about it. He walks a great line between doing his best for the dealership and not over selling the customer. George Mysel was the same....let me know what was available in services, pre-payments and warranties, but didn't oversell to the point of being obnoxious.

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Jodiss

5 de oct. de 2016

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Loved working with Chris on the purchase of my new Crosstrek. He went out of his way to match me with the right car, without trying to sell me something I did not need or want. He was fun and full of humor and very patient while we made our decision over a few days time. I would Chris and Stohlman's Automotive to others for sure!

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chrisv123

4 de oct. de 2016

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Stephan Sagbo called me and we discussed what I was looking for. He didn't have the car I wanted in stock, but was able to track it down and have it ready when we came in. There were no surprises or haggling, just a straightforward process that got me the car I wanted at a great price.

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dss

30 de sep. de 2016

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Our salesman, Chris, was friendly, straight forward and got us a great deal! David Jennings was also great to work with and made sure everything was in order. Both pros. I would definitely come back.

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Dburstock

30 de sep. de 2016

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Al made the buying process of my 2016 WRX work the hour plus drive. His willingness to work with me and give me the best value on my trade in will definitely guarantee my future business with Stohlman. Thanks Al!

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Rocky357

29 de sep. de 2016

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I am on my second Subaru from Stohlman Subaru. I have had the cars serviced there, used their shuttle to get to work, everything made easy. Carroll Prince is the man to see for any vehicle you want - very nice, low key, no pressure to do anything. Just go for a ride - try out the cars, and get on with your life.

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GTIjenna

27 de sep. de 2016

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JAVAN!! Best consultant I have ever worked with. Javan is not only passionate about VW, but knows the brand inside and out. He answered all of our question thoroughly and made sure that by the end of the day, we had a good understanding about the workings of the vehicle. Not only is he very knowledgeable, he has a great personality. It felt more like a joy ride than a test drive. He makes the car buying experience fun and enjoyable. We look forward to working with him again. Javan and Nick (general manager) worked with us diligently to negotiate terms everyone was happy with. Hesham made sure we were extra informed on the different finance, service, and warranty plans allowing us to make the best choices to meet our needs. We never felt rushed in any way and always felt that they were working, not just with us, but for us. I never thought I would say this about a car dealer, but I am going to encourage everyone I know who wants a car, to start at Stohlman Volkswagen.

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Jim

27 de sep. de 2016

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I just bought a VW Golf from Alan this weekend. I was looking forward to a new car but dreading the car-buying experience. But Alan made it relatively painless, sticking to a price that we had hashed out over email before I walked in the showroom. He knew a lot about the car and spent time after the purchase helping me set everything up, from updating the clock to syncing my phone to the car. And he's followed up to make sure I was happy. .. Everyone at the dealership seemed friendly. My one complaint is that Alan didn't have the authority to make a deal, but was more of a go-between with the sales manager, who I never saw. The initial offer didn't match what Alan and I had originally agreed to. But, like I said, he eventually got me the price and the extras that he said he would.

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larssoneg

25 de sep. de 2016

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Alan Soon is an honest, hard-working salesman. He stayed four hours late and came in on his only day off before the busy Labor Day Weekend sale to help me buy my first car, a 2017 Jetta S. I really appreciate his transparent approach best summarized by this video https://www.youtube.com/watch?v=QDDCeoVMwKQThank you, Alan!

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Scott&Meg

23 de sep. de 2016

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We purchased a vehicle from Stohlman Subaru this week and I could not be more pleased with the car or the experience. We worked with Chris La Porte who was very friendly and knowledgeable about the vehicles. He kept things straightforward and helped us understand the available options. Misha Andrews was the finance rep we worked with, and she was very knowledgeable and helpful as well. Misha did a good job of explaining our options to us so that we could make an informed decision. We're glad we went to Stohlman and appreciate the staff's efforts in making it a great car-buying experience.

PR

Paige R

22 de sep. de 2016

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I visited multiple dealerships before meeting Alan at the Stohlman VW dealership to buy my first new car. I can honestly say that Alan was by far the best sales consultant I could've asked for to make for such an exceptional experience. Alan was friendly, kind, straight-forward, and had a witty humor that made me feel as comfortable as possible buying my first car. I felt as if Alan genuinely wanted to match me with the perfect car rather than to just make a sale (of which I had felt at other dealerships). He took the time to explain everything thoroughly including walking me through how my first car servicing would work. Everyone that I met at the dealership was friendly and gave off the same kindhearted vibe. I am beyond satisfied with my experience and highly recommend anyone purchasing a new car to use Alan!

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lauren919

19 de sep. de 2016

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Over the weekend I had purchased my very first car and could not have asked for a more honest, considerate and helpful sales consultant as Alan Soon. His service was absolutely exceptional from the moment I walked in the door. Alan provided the best offer for my vehicle from the very beginning. He took the time to explain everything thoroughly, from all the car functions to the extra services available. Alan was extremely thoughtful, funny and enlightening to do business with. Moving forward, I will be referring my family and friends to buy any Volkswagen vehicle from Alan. I highly recommend and am very grateful for the superb car-buying experience again, thank you Alan!

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mem

19 de sep. de 2016

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From the minute my wife and I walked in to the dealership our experience was awesome. Nick the sales manager was able to help fit the budget we had and was able to give us several options to choose. He worked with us and did not put any pressure on us to make a decision. Mo our salesman is so knowledgable on each car and was able to give us all the information about the features and benefits of each car.Hesham, the business manager made the purchase of our 2 cars seamless.Thank you Stohlman Volkswagen.

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akeirstead

19 de sep. de 2016

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We were referred to Alan Soon through a USAA Car Buying Service inquiry. We were lucky to end up working with Alan, as he provided us with excellent service.Alan is straightforward, earnest, honest, and applies a very low-pressure sales approach. His desire to help potential customers make the best purchase to meet their needs comes across as incredibly sincere. At no point in our shopping experience did we feel pressured to buy from Stohlman or make a quick decision. Alan gave us all the time and space we needed to make our buying decisions, handled our questions and negotiations gracefully, and was a good advocate in helping us work with managers at the dealership to get to a place where we were ready to buy. Alan made the experience as efficient as possible while also making sure to be thorough and ensure our purchasing decisions were well informed. Once we purchased, Alan was great about making sure our car was prepped for us to take home, filled with gas, and that we were oriented on all its features. Our observations were that everyone at Stohlman was exceptionally professional and respectful, but we wouldn't hesitate to recommend working with Alan for your purchase or lease.

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MattSubaru

17 de sep. de 2016

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Stohlman Subaru was the first and last dealership we visited. Chris La Porte was very helpful with setting us up with a test drive and explaining the different options, providing advice based on his own experience as a longtime Subaru owner. We were not ready to buy that day, and he did not pressure us to do so. Chris said he would match the best price we got when we were ready to buy, and he was true to his word. He was honest, straightforward, and communicative throughout (including on his cell phone from home). Closing the deal didn't take long at all, and the other employees at Stohlman were great as well. We love our new car and will definitely recommend Chris La Porte and Stohlman Subaru to our family and friends!

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Dadofthree

17 de sep. de 2016

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During my search for a new 2016 VW Passat Alan Soon made every moment of my time worthwhile. Alan was honest, straight to the point, knowledgeable, and enthusiastically accommodating. Zero pressure and ample professionalism. I did not purchased a new VW at Stohlman due to my personal needs changing (had to replace an aging GMC Yukon instead), however, if I needed a new VW I would purchase through Alan Soon at Stohlman.

EN

Eddy Navarro

12 de sep. de 2016

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I recently purchased a 2017 Golf R from Stohlman. Nick and Alan were great to deal with, not playing any games or putting pressure that can make the car buying experience unpleasant. If you are looking for a VW or Subaru give Alan a call!

RF

Rodriguez Family

11 de sep. de 2016

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My wife and I spent some time researching the vehicle that we wanted and it was not to difficult to reach the conclusion that Subaru was it...period. We used USAA Auto Buying Service and we received three possibilities for a dealership. None had the car that we wanted. Chris La Porte called me and invited me to come by and take a test drive. We test drove the Subaru Outback Touring 6-cyl, on Saturday and by Sunday afternoon it was parked in our driveway. Chris Laporte and Hesham Kamel, worked with us, answered all our questions and most important, no hassle at all. These two gentlemen are true professionals, and in our opinion great assets for Stohlman Automotive. If you are looking for a Subaru, we highly recommend Stohlman Automotive - Vienna, for your next new car.

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Caseyjr

11 de sep. de 2016

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I recently purchased my first Subaru from Stohlman and found the staff there to be very friendly and helpful. I first worked with Neils and was sorry to hear that he left. Luckily Chris was nice enough to assist me when I had made my decision. It was probably the easiest car buying experience myself or my husband ever had!

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DAHLFamily

11 de sep. de 2016

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Chris made our experience an easy one. He was quick to understand what we wanted and to show it to us. We are extremely happy with our purchase. Misha was great too. We expected to have to say no to various financing options but there was none of that. Car buying at Stohlman is a very pleasant experience.

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Tricia313

9 de sep. de 2016

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I highly recommend Alan Soon to assist with your car buying needs. Alan is knowledgeable, responsive, and very supportive. He does not believe in high pressure sales tactics, and he answers questions honestly. He is deeply committed to helping his customers make the right car buying decision, and he was very patient as I conducted my research and due diligence. He differentiates himself because of his commitment to the highest level of customer service. I felt comfortable and confident working with Alan, and we will certainly be back to purchase more vehicles from him!

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mdduar

8 de sep. de 2016

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We went to Alan with rather specific needs for our car and he was able to find us one where others were not. Alan was also very helpful and explained a good number of things that I just wasn't as familiar with (this is my first time owning a car). We were also able to get a deal that other dealerships told us that they could not match.

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Danda

7 de sep. de 2016

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Stohlman Automotive(Vienna) is the best Subaru Dealer in Northern VAAnd, Thank You Neils Ribeiro, for your help in finding and ordering a new car from factory for our family for a great price. I would definitely recommend you for others who are looking for a Subaru. I appreciate you following up with me on the status and the whole process of this purchase.

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B Fulmer

6 de sep. de 2016

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Chris and Stohlman Subaru gave us fast and friendly service when we were looking for a new Outback. I have been going to their service center for my other car for a few months and had good experiences, and I was happy to learn their sales center is also top notch. Chris and the financing staff were friendly, upfront, and efficient when we were browsing and met the best price available. I would recommend this dealer to anyone shopping for a Subaru in the DC Metro area.

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McLean Neighbors

5 de sep. de 2016

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We were looking to replace a 2006 Honda Accord and wanted to drive several competitors in that same class. We had done extensive homework on the candidate cars and stopped by Stohlmans in Tysons to drive a new Legacy. Chris Laporte met us and soon handed-over the keys to a 2016 Legacy Limited for us to go exploring. This fully-equipped Legacy was one sweet ride, for sure, and it matched all of the published reviews and Car Show trials that wed previously done. Back in the showroom, Chris is an informed and great believer in the Subaru product line. Hes very personable and gave us what I knew to be a great price point, which made the traditional rams butting horns approach unnecessary. In theory we left to go do our comparison shopping with two other cars, but we admitted to ourselves that we could save the time and hassle and would still be very happy with the Legacy and Chris deal. We instead took a new 2017 with literally everything we could have wanted. Between Chris and fellow Texas Longhorn finance manager Peter Kim we were out the door in our new 2.5i Legacy Limited in a little more than an hour. We appreciate the people we met and the whole Stohlman buying experience, and wed recommend both the product and the dealership to anyone.

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Steve L

5 de sep. de 2016

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Chris LaPorte went above and beyond to get me the Subaru Forester Touring model with the options and color that I was looking for in the short time frame that I wanted it by. He was great to work with and very knowledgeable about the car (he has one himself). I thought the price was fair and everyone I dealt with made the transaction an easy one. I highly recommend Chris and Stohlman Subaru - Thanks!

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William Lunsford

5 de sep. de 2016

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Couldn't be happier with this dealership. Mike from online sales had the best demeanor of any car dealership salesman I have seen in a long time. If you don't want to deal with high pressure gimmick salesman he's the man. He was truthful up front about everything, we test drove the vehicle I was interested in, he told me about it and I walked away and told him I would let him know once I had thought about it more. Np, he said to let him know via phone or email when I was ready. After deciding to purchase, we did some negotiations that were fair for both the dealership and myself and closed the deal. Everything was ready upon my arrival to pickup the car (paper work, clean car, full tank of gas, tags, etc) and the finance manager was just as professional as Mike. I need to purchase a second vehicle and hope they will have what I am looking for b/c I will certainly go straight to this dealership again. Don't hesitate to reach out to Mike from internet sales if you are looking for your next car, I am happy I did

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wts

4 de sep. de 2016

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I purchased a VW pre-certified that was apparently not fully serviced and had indication of at least the left headlight was worked on but car fax was free of accidents. The car was finally ready to go at closing time with the fuel light on (almost empty) soI was told to get gas ans send the receipt. I did and never received any money.. While driving home, I noticed the car pulled to the right so when I got home I had it checked out and found other problems such as a broken windshield washer line to the hatch, the rear door stop had broken through the paint, personal information was not removed from the navigation system. So I spent more money to fix those problems and have not been reimbursed. Recently, I have been to a really great VW dealer in another state and was given great service.

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JayC2016

3 de sep. de 2016

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My salesman Eli Mel was very helpful. Although he is new to the dealership, he was able to work with his manager to get the deal I wanted on 2017 Subaru Forester. It took about one hour test drive and another two hours next day to complete the deal including a trade-in. Excellent car as expected. We enjoy driving it very much.

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SalihA

1 de sep. de 2016

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We visited Stohlman in Vienna to test drive a 2017 Subaru Legacy. When we stepped in to the showroom, Chris was available and greeted us nicely. He was very helpful and let us test drive the car alone without any distractions. When we returned he provided some preliminary numbers for a couple of cars we were interested in to buy. We thanked him and left the dealership. He did not pressure us at all. I made some research in the afternoon and had an idea for what I would like to pay. We went back the following day. I discussed the results of my research and expressed my expectations. He worked with his manager and we completed the deal in a very short time. Our finance manager Hue was also very cooperative and did not pressure us to buy anything we did not wanted and quickly finished the paperwork. In a couple of hours we left the dealership with the car we wanted at the price we were very happy with. 110% recommended.

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Arnila Vaughan

31 de ago. de 2016

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Chris was helpful and got us the deal we wanted on our 2017 subaru legacy. We couldn't be happier with our car and enjoy driving it!

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lm2016

31 de ago. de 2016

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Chris was so helpful and was great to work with. He worked hard to get a great deal on my Subaru Forester and I could not be happier with my purchase.

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KG

31 de ago. de 2016

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My 2015 Outback is now one year old. Love this car. The Eyesight system, and in particular the adaptive cruise control, is fabulous. I road trip all the time, whether a quick weekend away, a soccer tourney for my kids, or beach vacation. The car holds a ton of stuff, has incredible power for freeway passing (I bought the V6), and hauls my fishing gear, paddle boards, kayak, and bicycles with ease. Also loved the dealer. There was zero nonsense in coming to a fair price as the process was 100% transparent and honest. My salesman, Randall Tomblin, was terrific. I had to order the car from the factory (the V6 models were all sold well before they arrived at the dealer), and Randall emailed or called once a week or so to keep me posted on progress. When the car arrived from the factory without the tow hitch attachment I wanted, Randall had the dealer install it and ate the aftermarket cost. A year later I can call him up when I want the car serviced and he gets me an appointment right away. When the car does get its routine service, they always wash it so I get it back sparkling clean. This is my first Subaru, but likely won't be my last and I would go straight back to this dealer if/when I need another.

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cm2016

31 de ago. de 2016

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Great service. Sales people were helpful and assisted us promptly and efficiently throughout the purchasing process. Would recommend. They helped us to get the features we wanted for our price range.

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Doc1947

31 de ago. de 2016

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I recently purchased a 2016 Subaru Legacy Limited edition with eyesight from Stohlman Subaru in Tyson's corner, Va. My salesman was Chris LaPorte and I would highly recommend him to prospective customers. Chris is interesting to deal with but he is a little bit hyper, but he does get things done quickly and efficiently. He was honorable and trustworthy. He said they would match any other deal I could find at any other Subaru dealership and they did. He also arranged to have my after market protective side moldings and rear bumper protective moldings installed at their expense at a service facility they use in Rockville, Md. This was done professionally and correctly. I enjoyed sitting down with Chris and exchanging "war stories." He was very interesting to deal with and I would highly recommend asking for him if you are in the market for a Subaru.

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Buyer_from_Maryland

28 de ago. de 2016

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Alan Soon is a kind, considerate salesman. He is much more patient with a price-sensitive person like me than I would be. I'm clearly a difficult customer. He's a WONDERFUL sales professional. He's extremely willing to answer multiple questions by email before he ever meets the customer in person.I declined a deal that was presented to me, in writing, on 8/13/2016, after my trade was appraised. That deal would have required manufacturer-affiliate financing that's almost double the interest rate of financing I can get from other lenders (my credit rating is excellent). On 8/23/2016, a sales manager told me that I should buy from Stohlman rather than a competitor that doesn't require financing with the manufacturer's affiliate lender, because I was pleased with Alan Soon's service and because Stohlman has relationships with all of the same lenders as other dealers. That, to me, was an acknowledgement that Stohlman was willing to allow me to finance my purchase with any lender it does business with. So I offered to buy the car if I received the same trade-in allowance and vehicle price as had been proposed, in writing, ten days earlier, as long as I'd be able to finance with the lender offering the lowest available interest rate.Suddenly, for two reasons, Stohlman said the trade-in allowance offered ten days earlier couldn't be honored: 1) The value of my trade had decreased (in 10 calendar days??).2) The most interesting explanation, which cannot be reconciled with reality: Alan had actually not made that offer to me on 8/13/2016. He was just describing a "best case scenario" for trade-in allowance, as Stohlman's "preowned manager didn't put a hard number" value on my trade because Stohlman knew that I would not be making the purchase on that day. The reality was that the trade-in offer was typewritten and presented for my concurrence. Alan didn't know that I would not be making the purchase on 8/13/2016 until I politely declined.In addition, the manager told me that to qualify for interest rates of about 2%, one needs a credit score of over 820. Well, today I bought a Volkswagen identical to to the one I was considering at Stohlman. The interest rate on my 60-month loan, with $0 down and $4,543 in negative equity on my trade-in rolled into my new loan, is 2.11%. My credit score was 767 (disclosed to me by the selling dealer). So clearly the Stohlman manager was misinformed.So, in summary, Alan Soon was wonderful to work with. Unfortunately, his manager's interactions with me were disappointing.

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jonathan f

26 de ago. de 2016

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Alan Soon made the car buying experience much less stressful than expected. He is very straightforward, honest, and pressure free. He approached our interaction with the perspective of what would be the best decision for me and was very helpful throughout the process. He was clearly putting in a lot of effort to help me, and clearly wanted to help guide and assist me to the purchase that would be best for me - even if that meant not buying. He is the dealer you would hope for when looking to buy a car, highly recommend.

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Rebecca Robeson

26 de ago. de 2016

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I would like to give a shout-out to Neils Ribeiro for his help in my purchase of my 2016 Subaru Outback. About a month before I was sure I wanted a new car, I dropped in to the Stohlman showroom. Neils was at his desk and noticed me looking closely at the Outback on the floor. He came over and kindly offered answers to my questions but did not pressure me at all regarding buying. When I came back a month later to actually buy an Outback, I asked for Neils. He was there and was extremely helpful in facilitating the search for the car I loved (which was no longer in their on-site inventory). The sales process was very smooth, and after the car was brought in from off-site inventory, Neils was so pleasantly helpful and patient in providing me a tutorial in how to use the myriad of features at the dashboard. I hope Neils is still there in 10 years when I go back to buy my next Outback!

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Mylene Ford

26 de ago. de 2016

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I bought my Subaru Forester 2016 couple of months ago. Still hesitant of what model should i get at first, but because of tremendous help and service of Mr. Mike Shaub i was able to decide with no hesitation that i have chosen the best car for a family of three. Best experience ever, i am happy with his service and with the car i bought. All the staffs, from the manager and to the finance department are very helpful. I would definitely recommend all my friends coming to the service center!

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John Pare

24 de ago. de 2016

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I recently purchased a Subaru Crosstrek from salesman Patrick Lester at Stohlman Subaru and the experience went so smoothly. After visiting several other Subaru dealers with low vehicle inventory and high-pressure sales tactics, Patrick was not only patient & knowledgeable, but the dealership had just the car I wanted in stock at a fair price. I would recommended that anyone shopping for a Subaru go to Stohlman Subaru in Tysons Corner!John Pare

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Love

23 de ago. de 2016

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Mr. Javan Jackson did his very best to find me a car I was searching for. He made the whole process very smooth and easy.This was my best experience for purchasing a car and I would for sure recommend him to my friends.

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btitus

22 de ago. de 2016

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I bought a 2015 WRX, that had a maintenance problem that couldn't be fixed, after about a year of payments, they were able to work with David Barrizo (sp?) at Subaru of America, to get me into a 2016 WRX for the remainder of my loan. Joe Lishman in the service department and Chris Laporte in the sales department really took care of me!

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Kate Gerwig

22 de ago. de 2016

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Everybody at Stohlman Subaru was helpful, but didn't push too much on a decision. My sales rep Neils Ribiera was really easy to work with, pleasant, and helpful. I actually enjoyed the process with him.

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Dan

21 de ago. de 2016

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Very easy car purchase and without the hard sell. I was so happy with my Subaru Forester that I purchased a Legacy for me daughter. Both cars perform well with no maintenence problems and follow ups at service center have exceeded expectattions.

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sportswagen_driver

21 de ago. de 2016

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We had a very positive experience with Alan Soon at Stohlman VW! We weren't pushed or rushed into a decision and, for that reason, will reach out to Alan again when purchasing our next car.

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carbuyerfromrichmond

20 de ago. de 2016

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I told Chris what kind of car and the price I was looking for and he was able to work it out for me in an upfront, no games kind of way, which I really appreciated. This was far different from the Subaru dealership in Richmond that I first tried to deal with - the salespeople acted like they were doing you a favor to talk to you and said that "they didn't have to deal at all, they got sticker price, take it or leave it."Chris was easygoing and knowledgeable and made the car buying process at Stohlman about as painless as it could possibly be. I would definitely recommend giving Chris a try for purchasing a new car,

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rtfsdf

19 de ago. de 2016

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I was fortunate to have Neils Ribiero answer my first call to Stohlman Subaru. He was wonderful to work with, patiently helping us as we sorted through our needs and wants in a new car, providing a loaner for an extended drive to test the eyesight/interactive cruise feature, and working with his manager to find exactly the 2015 Outback with all the features that we wanted. He has continued to be a source of help and information when needed, and a friend with whom I enjoy visiting when calling or visiting the dealership. I would highly recommend him to anyone.

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Harshvardhan Sahu

19 de ago. de 2016

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I got a Subaru Forester 2017 2 weeks back and I consider myself xxxx lucky to have Al as my sales person. He left no stones unturned in making me happy. Starting from making the deal till I drove the car out of the parking lot he was very helpful and informative. (Not that he isn't helpful anymore)He is passionate about his work and will do his best to bring smile on your face - I bet! Best ever sales person I have dealt with. He personally waited till 11PM for us till the paper works were done by the finance team. Buying the car for this dealer was cake walk. Go grab him before anyone else takes him :DThank you Al for making this purchase so special!

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pknight80

18 de ago. de 2016

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In researching VW's we found the care we liked online and were contacted by Alan Soon about coming into the office for a test drive. Alan wasn't pushy in getting us to come in like some other dealers. We contacted Alan and setup a time to come in. Alan was ready for us and after a few questions, we took a Passat out for a test drive. Alan had a route ready for us to test different types of roads and took us to a different lot that had different colors. In the end, we didn't purchase the vehicle through Stohlman, but will go back in the event we need another VW.

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zzorro6g

18 de ago. de 2016

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How long did it take me to buy the new VW GTI? Thanks to Alan Soon it took all of 3 or 4 hours, between to visits to Stohlman VW in Tysons Corner. I went there on Monday with the intention of just test driving the car--attracted, in part, by Stohlman's aggressive pricing as they try to get rid of the 2016 model year vehicles. Alan was quick and gently persuasive, and I ended up buying the car the next day. He was tremendously helpful in facilitating the deal with his sales manager and the finance. I can recommend Alan wholeheartedly!

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kelly9

17 de ago. de 2016

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Carroll Prince was extremely supportive and objective in my family's purchase of our Subaru Impreza, which we love and has served me well in an area with unpredictable weather. Much appreciated and recommended!

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Keith W

17 de ago. de 2016

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When we were in the market for a new Forester, Neils Ribeiro at Stohlman Subaru helped us find just the one we were looking for, even though he had to get it from another location. We greatly appreciated his friendly and efficient service.

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VW

17 de ago. de 2016

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Straight forward and helpful. Alan took the time to teach us about VW and how it compares to other competitors. He did a fine job.

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Socorro Fuster

16 de ago. de 2016

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Never had Subaru in mind when did my car shopping in 2013 but our last minute decision to take a look at Stohlman cars and meeting/working with Mr. Hoang Nguyen convinced us to buy and try owning a Subaru. It was the best decision we made. My overall experience with the service staff of Stohlman has always been a pleasure, and Mr Nguyen is always available to accommodate my car service requests on occasions when I have difficulty connecting to the general telephone lines. Aside from rating my 2014 Subaru Imprezza as excellent, Mr. Nguyen has been extending his excellent service not only in the buying process but also in the post buying process! I highly recommed Stohlman Auto dealership and Mr. Hoang Nguyen salesmanship. Five star indeed!!!

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Ramesh

15 de ago. de 2016

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I had such a great experience. Eli introduced me to Subaru Crosstrek, and patiently answered all of my questions, and walked me through all the details and made the decision making very easy for me. He was thorough, and very professional. He also went out of his way to make sure that I get the best deal.

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Rhonda M.

15 de ago. de 2016

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Top notch customer service from Alan Soon at Stohlman VW - low pressure and attentive to details. I was moving out of a Jetta TDI and interested in either a new Jetta or a GTI. Alan took the time to understand my needs, taste and driving style through test drives of the Jetta and GTI on winding back roads and the beltway to help me make a decision. I ended up getting a Jetta Sport, as it's a good blend of a fun car to drive with the sedan look suited for the office. Alan was very patient, explaining the car's technology and letting me experiment with the hands free phone. On the day of purchase, he got me up and running on Apple CarPlay (connecting my iPhone) and Car-Net and ensured the car was well detailed. Throughout the buying process, there was absolutely no pressure. Alan introduced me to other team members at Stohlman, all of whom are real VW aficianados. The team helped with references for after-market add-ons for window tinting, interior upgrades and chip tuning and shared their experiences about the things they had done to their cars. I loved it! In addition to Alan, thanks to all the Stohlman team and true VW enthusiasts - Javan Jackson, Steven Kappler, Jack Smith and Hue Beasley, representing sales, service and finance. You guys rock!

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Reem Ahmed

15 de ago. de 2016

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I was not able to settle on a car. Javan was very patient and help narrow down my options. He was very helpful and friendly even when I got frustrated by the sales manager there, Nick. The sales manager was rude and didn't seem to have the interest to help with the sales. If it wasn't for Javan, I would have walked out of there and never came back. So I thank you again Javan for your wonderful personality and for helping get my Jetta. I am in love with it and the credit goes to you.

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geslscreen

15 de ago. de 2016

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Exceptional sales experience from Randall Tomblin and his support team. My family bought two Subaru's from Randall and his staff and are most satisfied.Sincerely Greg Schuster

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HappyCustomer#1

15 de ago. de 2016

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We've taken a year researching vehicles to purchase, and have visited dozens of dealerships. We are lucky to have walked into Stohlman Subaru. Professional, no hassel, and upfront in their negotiations with the customer. We also appreciate the customer service given to us by Neils - a consummate professional - who spent as much time as we needed to understand the high-tech features on our new car! Thank you!

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Dan

15 de ago. de 2016

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All the credit to Alan Soon at Stohlman VW. If you want a car buying experience that's upfront, no pressure and (dare I say it) fun, then go to Alan at Stohlman. He was upfront with me from the start on pricing, incentives, financing and trade-in options. I must have asked him 500 questions, and he answered every one of them with patience and clarity. Stohlman VW is also just a great dealership -- it's clean, well staffed and inviting. Oh, and the price -- easily the best deal in the area. I must have called a half-dozen VW dealers about the same 2016 Jetta SE, and they had by far the best price around.

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Jetta2016

15 de ago. de 2016

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I didn't think I would buy a Jetta until I met Paul Turk. It was late after work and I decided to stop in to take a look at some options. I was in the market looking to down size from a SUV to something a bit more gas friendly. Paul met me with a smile. He listen to what I wanted carefully and gave me some options. In the mean time, he asked someone to access my vehicle and gave me a quote for my trade-in. I came back at the end of the week to close the deal with Paul and was very impressed with his level of customer service taking the time to go over all details in the new Jetta before I drove off the lot.

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Silversol

15 de ago. de 2016

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Found special deal on website and got the vehicle as advertized. Got better deal on 2017 Forester than 2016 certified used foresrer with same options.

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DRH

14 de ago. de 2016

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I recently bought a 2016 Outback and received first class sales and follow-up customer assistance and support from Al Shibly! He's a consummate sales professional - one the evidences dedication and commitment to customer service and satisfaction, and making the buying experience a very good one - one that enriches the Subaru experience and the Stohlman name.In addition to the fine services of Al Shibly, I received exceptional automotive service and customer support from Joe Lishman and the Stohlman service team.The combination is has made my experience the best that I've received from any dealership any where!

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Livsout

14 de ago. de 2016

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On August 6, I went to the Stohlman VW dealership to find (and purchase) my first new car. We reached out to Alan when we saw all of his great reviews. I wanted to make sure I was walking into a pressure-free environment, with the appropriate guidance I needed. I can't say enough good things about my experience with Alan. Through every step of the way, Alan wanted to make sure the Jetta was the right car for me. During the test drive experience, he wanted to make sure I was comfortable with the engine, the way it drove, and was happy with the features that came with the car. He was very honest about the other cars and colors the dealership had to offer, which I very much appreciated. I was able to trade-in my Mazda for my new Jetta, and couldn't be any more in love with my new car! The paper work and signing experience went smoothly. I am very happy with my new car and happy Alan was there every step of the way. Thank you Alan and Stohlman VW!

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blisfl

13 de ago. de 2016

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Many thanks to Al for educating us on the Subaru Forester. Sure, the car can sell itself, but Al tops off the test drive with all of that nit picky performance detail that is often missed by others. Comparing the car to competitors?...Al has that knowledge base also. We purchased the Forester as a company car under a lease program with Al working the financials to stay within our budget and get us the best deal for our company. We're half way through the lease period and I can say now that I will pick up another Forester from Al when this lease concludes. The car is simply as trouble free as anything I have ever owned. Al, his support team and Stohlman actually make car buying a comfortable and rewarding experience.

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terrysubaru1

13 de ago. de 2016

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Carroll understands the Subaru product line and can be very helpful in finding the exact car you are looking for. I was able to complete the sale of my first Subaru in less than 2 hours.

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Sue

13 de ago. de 2016

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On Thursday, July 14th, a careless driver ran a red light and totaled my beloved VW Golf. Mercifully, no one was injured, but I still had the daunting challenge of finding a new car in a very short period of time. I really wanted another Golf and I had some very specific preferences, including manual transmission and a black exterior. I searched and searched, but to no avail. Then like magic, I found Alan Soon at Stohlman VW in Vienna, Virginia. I told Alan what I wanted, and he spent an entire day calling every VW dealership in the country to find it for me He was unbelievably helpful, kind, patient, funny, reassuring, and most of all, HONEST. Within 3 days, I had exactly the car I wanted, and at a phenomenally good price, too! I have never had such a positive experience with a car dealership or a salesman in the 40 years Ive been driving. I would very highly recommend Stohlman VW and Alan Soon to anyone who needs or wants a positive experience in purchasing a new car.

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Suntanned Kid

13 de ago. de 2016

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And we're about to purchase a 4th. Since 2006, we've found Stohlman to be a reliable dealer and excellent service provider for our vehicles. Special thanks to Hoang Nguyen for helping with the most recent purchase in February and guiding us towards the next purchase.

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Leyda Almodovar

12 de ago. de 2016

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Chris La Porte was really helpful getting me the car I wanted by the day I needed it by. Really good service and friendly staff. Would recommend this dealership.

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smirhca

12 de ago. de 2016

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Al Shibly sold me my last Subaru and I would most strongly recommend him to you when purchasing your next Subaru. I have been buying automobiles since 1973 and for all your Subaru needs this is the best place in the Falls Church, Virginia area and Al is the salesman to talk to. Overall one of the best buying experiences I have had in 46 years of buying cars. If a Subaru is in your future this is the dealer for you. Further, for all your service needs the same applies to the service department.

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Autoreview123

12 de ago. de 2016

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Sales reps were knowledgeable and friendly. Finance managers were reasonable and willing to work with me. Post-sale care so far has been great. Would recommend this dealership.

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DeniseU2013

12 de ago. de 2016

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We worked with Carroll, who had sold my husband an Outback in 2010. We had done some online research on cars and prices and made an appointment to test drive the Forester. Carroll was prompt and knowledgeable about the car and made us feel really confident in our purchase. We've only had the car 2 weeks but are really enjoying it. The 2017 Forester is a really nice car :) Thanks Carroll!

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subaluv

12 de ago. de 2016

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Carrol Prince made the trade-in and purchase of my Subaru Forester seamless. He's knowledgeable, polite, and doesn't waste your time with out-dated sales tactics. If you're shopping for a Subaru, it really pays to look here first.

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Alkindi

11 de ago. de 2016

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everything went so nice and smooth and the salesman helped me with everything from A to Z . And I had a great offer for the new car I bought .

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Sophie Bertazzo

11 de ago. de 2016

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We were floored by Chris's warmth and enthusiasm, and valued how knowledgeable he was -- and how willing he was to make our experience great.

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ismadls

11 de ago. de 2016

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I would most emphatically recommend Mr. Hoang Nguyen as a salesperson for the purchase of a vehicle. My wife and I purchased a new VW from Mr. Nguyen in 2013 and the experience was most rewarding. Mr. Nguyen combines his knowledge and experience in the business to project the necessary confidence and trust in a market that sorely needs such approach. He recognizes the need for a smooth transaction but understands that such a transaction requires not only a methodical and analytic process, but also empathy, patience and care towards the purchaser. When my wife and I were ready for a second new vehicle we sought Mr. Nguyen at VW but he had transferred to Subaru sales. Basing our decision almost entirely on his personal attention and expertise, we purchased a new Subaru then, and have been happy with this vehicle ever since. What was most impressive about Mr. Nguyen was his ability to adjust his demeanor, attention and energy to match ours, and in this way created an atmosphere of ease and trust as we twice made one of the biggest investments a family makes.For these reasons, my wife and I highly recommend Mr. Nguyen as one of the most caring, knowledgeable and empathetic salespersons weve encountered.

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Elena

10 de ago. de 2016

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We bought a new Subaru Outback fully loaded from Christ LaPorte, and he was great. He was knowledgeable and appropriately aggressive as a salesman (the "good" aggressive...not over the top ridiculous, but he demonstrated that he was willing to work with us). Chris was also incredibly accommodating and took great care of us throughout the whole process. The only reason why I'm not giving Stohlman five stars is because the financing section (or whatever section handles the final paperwork with the license plates and stuff) took forever to see us to complete the legal stuff. We were there probably an extra 2.5 hours...we even left, got dinner, and came back because they were so backlogged. Beyond that, we love the car. The service team is great, and they handled the steering wheel recall situation as best as they could...poor team was getting verbally abused by people, and they still managed to maintain their professionalism and keep smiles on their faces.

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Luke M Stolz

10 de ago. de 2016

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I recently purchased the Subaru Crosstrek 2.0i Limited from Stohlman Subaru of Tysons and can offer nothing but great feedback thanks to the impeccable service of the consultant that took me through the entire process, Neils Ribeiro. If you don't want to read my long review, here's a "sparknotes" version: Neils is a man of integrity and a genuinely great guy. One time meeting him and I promise you will feel the same way. He knows his stuff and absolutely changed my perspective of car salesman (I still don't trust them, but I now know there are some good ones out there!). I'll be a lifelong customer through him as long as he's in the business. I wouldn't normally go out of my way to write reviews and I've always had a belief that car salesmen can be shady and always trying to sneak in extra ways to increase the cost; Neils changed my belief. I thought I had a great deal from another dealership and confirmed with multiple other dealerships that the price was competitive. When Neils reached out to me he did not pressure me to change my mind but challenged me to receive the "out the door" price and educated me on all the ways certain dealers will hide fees. At this time he didn't even try and win my business but promised me if I went through him he would provide absolute transparency for cost and product. After receiving his "out the door" price and crosschecking it with other dealers, I knew he was giving me a great deal when no other dealership would come close to the price without being shady about additional fees may apply. He didn't have the exact car with the exact specifications that I requested so he personally drove to pick up the car for me himself to ensure I received it when I needed it by. When I went in to pick up the car, I was stuck in traffic and called 30 minutes before they were scheduled to close on a Sunday after he communicated many times this process would take approx 3 hours. I expected him to reschedule for later in the week but he told me not to worry and to come in. I felt awful about this and was fully ready to be rushed through the process. I didn't want to keep him late. While I was there I apologized many times and told him to do whatever he had to do to get me out of the door ASAP but he insisted on taking the time to show me EVERYTHING the car had to offer. I knew I liked the car but he showed me 100 new things I had no idea was included. I'd like to clarify again this is approximately 7pm on a Sunday when I know he has a family to go home to. I'd also like to clarify that NO OTHER DEALERSHIP (I spent about a month working with 6 dealerships for this car) spent even 10% of the time to show me everything the car had to offer. When all I had left to do was go meet with the accountant to sign the paperwork, Neils stuck around. I could tell he was exhausted from a long day but never once did he make me feel like he wanted to rush me through the process. He's followed up with me multiple times since I've had the car and even offers to have me come in to show me other things he's learned about the car. To conclude, I never take the time to write reviews but I feel compelled to do so here. I highly recommend you go through Neils when you're in the market for a new/used car. Here's his contact info:Neils Ribeiro(703) 770-6168Certified ConsultantStohlman Subaru of TysonsTysons Corner, VA? neilsribeiroatStohlmanAutoGroup.cmdlr.com....and the car is great! Sporty look with the SUV feel, great technology, EyeSight is incredible (look it up!...Neils has some great videos on it as well) The one *minor* issue I have is the engine is not at strong as I'd like (I did come from a V6 engine). I got a brand new 2016 Limited version for the same price that CarMax tried to sell me a used 2014 premium (basic) version. I'm very happy with my purchase. Thanks, Luke

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Kazasr

9 de ago. de 2016

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This is the second car we have bought from Stohlman's. The first was a VW and I don't know if the sales associate is still there. This time we bought a Subaru and the salesperson was Boris Alvarado. We did not even intend to buy a car that day. Still, Boris was very easy going (not high pressure) and helpful explaining the differences between different Subaru models. He allowed us the time to think about our options and with the help of the manager we arrived at a price that was acceptable to all. The financing department was also efficient and understood what we exactly wanted, again not high pressure. So overall, with the help of Boris, we had a pleasant shopping experience at Stohlman's and recommend this salesperson and the dealership.We do have a couple of questions/issues about the car that we would like to discuss with their service department so at this point we cannot comment about the response and quality of the service department. That will be in a future review!

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nathan

9 de ago. de 2016

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They have been very helpful and I recommend them without qualification, I bought three cars there and had them all serviced there. I will return to buy and service from them,

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Nick's Subaru

8 de ago. de 2016

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I needed a new car and was comparing mid-size Honda, Toyota, Mazda and Subaru. Mike Schaub walked me through all the options with total transparency and no pressure, while offering a more than competitive price. After scouring published reviews/ratings, a test drive and a bunch of cost comparisons, I chose a Subaru Legacy and I am glad I did....it's flawless. The sale had much to do with the professionalism and demeanor of the salesman. There's lot to love about a Subaru. Nick Kehoe

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sking

8 de ago. de 2016

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Starting with Carroll Prince who sold me my 2010 Subaru Forester - He explain every inch of the car to me, showed me a few on the lot but I settled for a color that had to be brought to Tyson's from another location, he sends me birthday and other occasions cards every year, he is extremely pleasant and I have recommended him to many of my friends and if I need a newer model I will definitely see him. Carlos and Victor are my Service representative's who take care of my visits, they explain when I need something besides the oil change and provide me with the written report of results from battery to tires and other parts of the car. I would not change Stohlman Subaru for another dealer.Susie King

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jhevansdc

8 de ago. de 2016

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Highly recommend Stohlman. Cars rated very well in Consumer Reports. Great service Team! Also vehicle broke down in North Carolina and Perry Subaru in Norfolk, Virginia did an excellent job repairing my Forrester!!

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hesh_

8 de ago. de 2016

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Hoang is great, we had such a pleasant experience buying a new car from him that we went back to see him again when we had to buy another one a couple years later.

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Leopard693

7 de ago. de 2016

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It is a pleasure to provide a positive endorsement for Hoang Nguyen who assisted me in purchasing a Subaru Legacy. I was fortunate to have his assistance. He was extremely helpful. My experience with him was the most positive I have had when purchasing a new car. He is polite, considerate, informed, and simply a pleasure to work with. I am pleased to give him the highest recommendation.Joann Tsoutsouris, Ph.D.

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SubaruMom

7 de ago. de 2016

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My experience with Stohlman Subaru has been nothing but positive. I dealt with Boris who sold me my 2016 Forester, Hesham who was the finance guru for this purchase, and Eli who did followup work.I am more than happy with all of the gentlemen whose names I've listed. They-along with the whole Subaru team- are helpful and pleasant to deal with.

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hmckay

7 de ago. de 2016

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Hoang NguyenCertified ConsultantStohlman Subaru of Tysons8433 Leesburg PikeVienna, VA 22182(703) 770-6196hoangnguyenatStohlmanAutoGroup.cmdlr.comMy wife and I purchased a Subaru from Hong Nguyen and from the start he was outstandingly helpful in every way. His interest was always focused on helping us to understand the automobile, our options and our needs. He went out of his way on the day of purchase and ever afterwards to help us achieve satisfaction - he is always available to us on a range of subjects and even assisted us on maintenance areas we did not understand. Hoang is the best because he works hard for you - not as a salesman but as someone who really cares about you and your needs.Hugh and Deenie McKay

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tsytsikbatgmail.com

7 de ago. de 2016

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A great experience overall. It was my first time buying a new car solo and I greatly appreciated the courtesy and honesty. I want to highlight that the model I specifically wanted was not available to drive off the lot, but a few phone calls were made and they had it within a few days.

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Bmol2017

7 de ago. de 2016

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The buying experience was good and Mr. Nguyen was extremely nice and wiling to accommodate to our need and budget. The hole buying process was done in an expedite and professional,way.

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RVP45

6 de ago. de 2016

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Purchased several Subarus here over the past several years, both new and used. (Own three Outbacks at the moment.) Always received first-rate service. One of my attractions to Subarus is the good customer service during and After purchas.

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Subaru buyer

6 de ago. de 2016

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In March 2016, I bought a Subaru Crosstrek 2016 Desert Khaki through Stohlman and their representative Patrick Lester. I had a lot of requirements, and Patrick suggested I order the vehicle, which I did. He kept me up to date about the progress from date of order to date of delivery. He also made sure the vehicle was perfectly inspected, clean, and according to my requirements. Patrick clearly explained the Subaru philosophy and demonstrated all of the vehicle details. He is very patient and easy to speak with. This has been my best vehicle purchasing experience ever in over 40 years. Thank you - I'll be back - not very soon, but soon!

JM

Jan Miller

6 de ago. de 2016

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Mr. Tomblin was great. He went the extra mile to make sure we got the right car and that all the details - paperwork, were handled quickly. I have been buying cars for over 50 years and he was the best. I recommend him very, very highly..

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Alex Meng

6 de ago. de 2016

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Bought a new 2017 Forester and we couldn't be more happier! Back to May we actually ordered one exactly same car from Farris Subaru but they screwed up our order - they ordered a wrong car. The sales person Eli Meltzer behaved professionally and treated us with courtesy and patience; and, he is knowledgeable for all our questions. It made the car buying experience pleasant without the typical sales tactics of intimidation and lecturing on the cost of the car etc.. We will definitely recommend Eli to our friends and colleagues who are also interested at Subaru with its fantastic Eyesight safety features.

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Aaron Winter

6 de ago. de 2016

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Had a great experience buying our first car from him at Stohlman. He was very patient, even as my wife managed to dump two inches of snow into the car by accidentally opening the sunroof.

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Robert & Bertha

6 de ago. de 2016

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Mr. Neils Ribeiro was always most considerate and helpful throughout the process of purchasing our Outback. He was always very straightforward and most forthcoming in our dealings. It was actually a pleasure to deal with him. After the purchase, he has also been most responsive to any questions we might have had. Based on our experience, we would wholeheartedly recommend him specifically and the Stohlman dealership overall to our friends.

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NewArrivals

6 de ago. de 2016

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We purchased our new Subaru Forester from Hoang Nguyen at Stohlman Subaru of Tysons. The vehicle has been excellent and provided just what we were looking for in terms of space, reliability, cost effectiveness and comfort. The service we received from Hoang was nothing short of excellent. He had answers to all our questions at his fingertips and was very helpful in getting us through the additional paperwork we needed before purchasing the vehicle (we are diplomats and had to complete some additional State Department paperwork). If you are considering purchasing a Subaru I would highly recommend contacting Hoang for a good deal and reliable and friendly customer service.

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RAM

6 de ago. de 2016

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Had the best car buying experience of my life with Randall Tomblin. No pressure, just the info I wanted and a couple suggestions for saving money. Previous experience at Stohlman was good but this was A+.

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Melanie & Steve

6 de ago. de 2016

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Neils RibeiroOur experience with Neils Riberio at Stohlman Subaru was great. Neils is professional, courteous, and friendly wish all car salesman were like him!. We really enjoyed working with him because he made the usually unpleasant ordeal of buying a car enjoyable. Not to mention we got a great deal on the perfect car.Melanie & SteveMcLean VA

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Mike Rater

6 de ago. de 2016

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My wife and I recently re-located back to the US. I contacted Larry McGill in sales while we were still overseas. Larry saw to it that we had a very quick and easy experience in selecting our two cars once we made it to their dealership. He was very thorough and ensured we understood all the newer features on the cars (as we are repeat customers and have owned Stohlman Subarus in the past).He was also very careful and caring to make sure the rest of the process went smoothly. He really looked out for us.Buying a new car(s) can be stressful. I have NOT had this problem at Stohlman as it was a very easy and seamless process. I would recommend Stohlman (and Larry McGill in sales) to my family and friends.

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Chuck L

6 de ago. de 2016

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If you are looking for a Subaru, Chris La Porte at Stolhman's Subaru is an outstanding salesman to work with. He is very knowledgeable about all things Subaru and will provide a thorough introduction to all the different models. At the same time, he is does not employ any of the typical high pressure car saleman's tactics. It was a real pleasure working with him to purchase our new Forester. In the year that we have had the car, Stolhman's has provided outstanding service and follow-up.

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Mary S.

5 de ago. de 2016

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I was very pleased with my experience at this dealer. My salesman, Mike Schaub, was thorough and informative, without being pushy. I have been very happy with the Forester, and have recommended this dealer to others.

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CustomerExperience

5 de ago. de 2016

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Bought a 2012 Subaru Forester from Stohlman. After about a 20 months I noticed oil consumption beyond the norm. Searching the Internet I found a Class Action lawsuit explaining a possible manufacturing problem of its "Short Block (engine)". In the TSB it described a test which Stohlman was happy to initiate. After 2450 miles I had used 2+ quarts of oil. When presented with the results, Stohlman immediately order a new 2015 engine block and handled all the replacement at no charge. So now my 2012 has a 2015 engine and it is running well. They also gave me a whole bunch of oil to cover my usage for 2+ years. They have been always helpful explaining what is being serviced and why. It is nice to be able to trust a dealership. Jim M.

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Jport

5 de ago. de 2016

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We recently bought a 2017 Outback at Stohlman and give the dealership our highest recommendation. There was no pressure, we got a hassle-free price and our salesman, Al Shibley, was the best. He patiently and enthusiastically explained everything about the car and the buying process and he and Stephan Sagbo treated us like friends. The complicated exchange of our old car was handled seamlessly.

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SubarusRCool

1 de ago. de 2016

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Eli is a great sales consultant, and he helped us pick out the perfect Subaru model for us, the Forester. His approach was relaxed, and he didn't pressure us at all. Eli was knowledgable, pleasant, and easy-going. Highly recommended!

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wexellce

1 de ago. de 2016

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My family has bought several vehicles from Stohlman and this is my second purchase from them. The reason we keep coming back is quality salespeople, little pressure and fantastic pricing from the beginning. I leased a 2017 Subaru Forester and worked with Larry McGill who was easy to work with and made sure to fight for both a fair trade-in on my car as well as an aggressive lease price. I came back to look at the vehicle a second time with my wife when Larry was off and both Boris and Ryan were fantastic as well, both taking the time to make sure I had explored all potential vehicle options. I strongly recommend considering Stohlman for your Subaru purchase.

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Frannie Z.

1 de ago. de 2016

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I wanted to post my amazing buying experience with Al Shibly at Stohlman Subaru of Tysons. [703-287-4106] I was in the market for an SUV -- Audi and the BMW caught my attention. That said, one hour with Al Shibly and I decided to buy the 2.0XT Touring 4D Forester Subaru. It drives like a dream and takes me EVERYWHERE I want to go. Great on gas and without heavy maintenance or upkeep in the future I am thrilled. Im going on that cross country trip you wanted to take in college and cant wait to power on/off the road. I am thrilled. And oh by the way, Al makes house calls -- I really didnt know how to use all the bells and whistles even with several test drives and rather than put me out in traffic Al came to my home. What a guy! I hope hes still around in 15 years Ill be back for another Subaru.

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EAL

31 de jul. de 2016

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We just bought our 2016 GTI from Nermin, and I couldn't be happier. After we test drove the car, we sat us down and listened to what we felt was most important in buying a car. In the end, with his guidance, we ended up with a wonderful Golf GTI. He was patient, considerate and down to earth. Specifically, he is a master at having a conversation without pushing a sale - not something you run across that often in the Automotive business. Thank you, Nermin for your wonderful kind service. It really paid off, and we couldn't be happier.

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JPM5315

30 de jul. de 2016

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We just purchased our first Subaru, a 2017 2.5i Forester Limited, and we are extremely pleased. Stohlman Subaru is a great auto dealer! Everyone we worked with was fantastic, from the sales consultant, Al Shibly to the sales manager, Stephan Sagbo. Even the process of purchasing the vehicle was quite pleasant. Al is very knowledgeable and made the whole process, from test drive to information gathering to purchase, the most pleasant car buying experience ever. Hats off to Stohlman!

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Ra Sunshine

29 de jul. de 2016

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I bought my first brand new Subaru Impreza WRX STI from this location & I was lucky to have been greeted by Al Shibly... I knew when I first met him that he is not your typical car salesman--very transparent & proactive. He does not hesitate to be honest & straightforward about the facts. On multiple occasions I have been pleasantly surprised by his candor. I am so happy with the car, the entire experience at the dealership & especially with Al. Apparently he is also their #1 best car salesman by volume. There is a reason he sells the most cars, & it's quickly made apparent through his proffessional demeanor & attitude towards his customers.I told him that we were looking for an upgrade for my wife, we saw a Sunshine Yellow XV CrossTrek & found out that apparently they are limited edition, so there weren't any available anywhere. The next day he told me that he has acquired one & already pulled the trigger & it was on a truck from the west coast coming out to see us. The second we saw it, we couldn't resist & we bought our second Subaru that day. People, Place & things.... This place has it going on! Ask for Al & told him I sent you! =DAl ShiblyCertified ConsultantDesk: 703 287 4106Stohlman Subaru of TysonsTysons Corner, VA? alaashiblyatstohlmanautogroup.cmdlr.comwww.stohlmansubaru.com?

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GTIguy16

28 de jul. de 2016

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Spoke with Alan on the phone a few times. I ended up purchasing with a different dealership only because it was closer and they had the exact model, color, options I was looking for. But Alan was extremely helpful for me in letting me know what I should watch out for in terms of fees, taxes, etc. He seems like a very honest and straightforward guy.

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Bestatime

28 de jul. de 2016

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After looking around for a 2016 GTI, we didn't find many VW dealers that would even consider making a deal with us - let alone giving us a transparent price.That's when I got in touch with Nick, the sales manager from Stohlman. He was very friendly, and straight away agreed to find us the car we wanted for our desired price - no additional or hidden fees on top!He then made every effort to make sure that he could get hold of the exact car I was looking for! Once the vehicle was located, he passed us over to Javan Jackson to complete the sale.Having visited a fair few car dealers, we've met with plenty of salesman, and Javan is by far the best we have ever come across! Not only is he excellent at his job, and willing to work with the customer to meet their every need, but he goes above and beyond the duties of a salesman. Javan is so personable and friendly, it made our sale a great experience, along with every visit we have since made to Stohlman.Whenever we have to return for servicing or anything, we always get a warm welcome from Javan and he always goes out of the way to ensure that we are taken care of, whether it's finding us a loaner car for the day, or just making us comfortable as we wait.I could not recommend Javan, Nick, and Stohlman enough - I will definitely be returning for all of my future needs.

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Superp7000

26 de jul. de 2016

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Eli was not only professional, but courteous and funny and wasn't too pushy. I would recommend Stolman to anyone looking for an honest easy way to buy a car. Ask for Eli and get it started today. After just talking to Eli and going for a test drive, I knew this would be the place I wanted to get a car.

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mtaylor93

25 de jul. de 2016

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I was looking for a good quality used car to help keep the miles lower on my daily driver. I found the 2009 Escape on Stohlman's website as well as cars.com. I arrived to the dealership and was paired with Holt Barrineau. From the beginning I knew it was going to be a great experience. Holt was extremely knowledgable about the vehicle and made sure to take his time and explain everything I needed to know. Holt was not pushing me to buy today like other dealers do, but he was making sure to answer every question that I had so I could make the best informed decision for me when I was ready and his manners while doing it were impeccable (which is something lost in most northern VA dealerships). In the beginning I stated to him that I was in a hurry since I was on lunch from work. In 25 min, I was able to look the vehicle over and take a test drive. I came back the next day and wanted to look over the vehicle again. Holt did a great job at making sure I got an excellent deal. After deciding on the price, I was paired with Misha Andrews in finance who was such a delight to deal with. The process of buying at Stohlman was quick and simple. Thank you Misha and Holt for your great hospitality and I hope you management staff gets to see exactly what kind of asset you are to their business.

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JP

24 de jul. de 2016

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Thanks to Stohlman Subaru and especially to Alan Soon, my Sales Representative. I previously purchased vehicles at Stohlman and completely trust and respect the dealership. Alan reinforced that in ways I have come to expect from that family. Alan was not aggressive. Instead, he was factual and informative with his self-deprecating sense of humor. We dealt comfortably over the phone via text and calls, by email and in person over a period of about 6 months. He was always available and responsive even after his work hours. I would call this service above and beyond the call of duty. We came to an agreement on a fantastic 2017 Subaru Forrester. He got me top trade in value for my old car, and a low price on the Premium model Forrester. I actually like driving the Forrester better than my 2015 C300 Mercedes Benz. It is comfortable and handles well. It has plenty of power. I especially like the driving position. The steering wheel comes out further than most cars, and provides for easy reach without having to move the seat up close where your knees are under the dash. Again, simple but better than my Benz. The Forrester handles better around curves with my lead foot than do many smaller vehicles. The space inside is luxurious and we tested it out on a long trip with my in-laws who were comfortable on the long journey. Lots of storage space too. The road noise in not pronounced as some of the consumer reports had indicated. It is a quiet, smooth ride. We also love the sun roof, that is so big (extends from front to back seat) that it is almost like having a convertible except without the wind and noise. Meisha in finance and Al at delivery were superb. We spent less than 2 hours in the dealership for actual delivery. Thanks for everything.

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Sang Oh

21 de jul. de 2016

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Chris has made buying a new 2017 Subaru STI so easy and truly welcoming. He truly assisted me with great courtesy and care that makes you feel very welcomed and comfortable about buying a Subaru. He answered all my questions with great quickness and accuracy that made the buying process very quick and effortless. I truly recommend talking with Chris about future purchases. David Jennings truly made the financing the car easy and a breeze. He helped me be happy what I was paying for monthly for the car and have the proper warranty and care that I was looking for in my vehicle.

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arru2fan

20 de jul. de 2016

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Alan Soon was the most helpful car salesman I have ever worked with. He clearly cares about getting you in the perfect car. He isn't pushy at all and will help with anything you need. I would absolutely by from him and Stohlman Automotive again.

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Juan B

17 de jul. de 2016

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Had a great experience at Stohlman VW with Alan Soon. Hes straight with you and does not play games. Him and the used cars manager worked together to give me a reasonable deal when I traded my GTI for a Tiguan. I experienced excellent costumer service from everyone in the dealership, very organized, and friendly. If you are in the market for a VW or Subaru, Alan at Stohlman is your guy.

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Kwhit

15 de jul. de 2016

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Alan Soon and the whole Stohlman team was great. I had a positive buying experience, and Alan went above and beyond to help me with the car. Even after the purchase, he continued to be extremely helpful and responsive. He was a pleasure to work with!

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Mwajuma M Vieira

13 de jul. de 2016

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The whole process was very painless. There was no haggling back and forthIn 3hours I was pretty much done the rest was done over email.

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EileenFoyle

12 de jul. de 2016

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I recently traded in my Jetta for a newer version with the help of Javan. He made the process easy, entertaining, and quick. He was supportive of my requests and ensured I was comfortable and happy with the transaction. Thank you for all of your help Javan!

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Bob Loblaw

10 de jul. de 2016

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I recently purchased a Subaru Forester from Stohlman Subaru. Patrick Lester was the sales associate who helped me and he was excellent to deal with. I have nothing but positive things to say about Patrick as well as the entire process. He was easy to work with, smart, friendly, and fair. I would recommend working with Patrick without reservation.

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Thomas Shebby

10 de jul. de 2016

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I have purchased a new Subaru Forester from Stohlman Subaru just after July 4th, 2016. This is the second new car purchase from this dealer and the third from my family. Although customer service and follow through is usually consistent in the business, this sale was made particularly easy due to the professionalism and product knowledge of salesman, Eli Melzer. If you are working with Stohlman Subaru to purchase a new car, I recommend you contact Eli Seltzer He is very knowledgeable about the Subaru product line and he will go the extra mile to make your sale a success!

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Maui22

8 de jul. de 2016

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I had a great experience with Patrick while I was looking for a car. He is very knowledgeable, polite and friendly...I'm glad that he was able to help me out. Great Job!

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Happy Legacy Owner

5 de jul. de 2016

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Salesman Chris LaPorte is the go-to guy at the Stohlman's Tysons location. He was able to find the color I wanted at an alternate location and sealed the deal before the week was out. Chris gave me the best price quote in the Northern Virginia area (I went to 4 dealers) and even threw in a remote starter for free and repaired an unfortunate parking lot paint ding without blinking an eye. Am loving my new Twilight Blue Legacy!

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c-murph

4 de jul. de 2016

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I worked with Alan over email and the phone to negotiate a price on a car. Alan was very friendly and upfront, a pleasure to deal with. I flew down from NY and everything went exactly as we agreed upon. Everyone at the dealership was very friendly and great to work with. I do not think my experience could have gone any better, I highly recommend this dealership.

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funWRX

3 de jul. de 2016

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I'm glad I brought my business to Stohlman Subaru of Tysons in May, 2016. All the staff here were patient, respectful, and professional. I am glad I met Chris La Porte outside the dealership. He was extremely friendly, patient, and honest. He also had a great sense of humor. It was a pleasure having him as my sales man. He kept me informed throughout the entire process of ordering my new vehicle. He went out of his way to answer all my questions, no matter day or night. This guy is dedicated! He is a perfect example of what true customer service is all about. I purchased a 2017 Subaru WRX base in Silver with STI shifter kit and several accessories, extended warranty, and road hazard warranty. This was the best decision I ever made. VERY safe and fun car do drive, and very FAST. Chris, I appreciate your help sir. I'll see during my first service in a few months. Management team, excellent job for retaining skilled, knowledgeable, and professional staff. Vahid R.

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EricWeinstein

30 de jun. de 2016

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It might seem odd to write a review when you dont buy a car from a dealer, but some experiences are better than others, and our experience with Alan Soon at Stohlman VW-Subaru was definitely a good one. Hes a no-pressure guy who wants people to make informed decisions and be happy with them. Weve bought two cars from Stohlman in the past and were treated well. If the 2016 Impreza had the two must have options we were looking for (separate climate controls and electric seats), we would have bought one here.

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CORY NICASTRO

30 de jun. de 2016

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Great experience with Chris L. at Stohlman. He kept me in the loop through the entire process of ordering my car and turning in my lease. I would definitely recommend purchasing a car from them. Im on my 3rd Subaru and 2 were from Stohlman! Peter Kim in finance was great as well. Informative, short, sweet and to the point!

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Luna

28 de jun. de 2016

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This man and Stolhman Automotive deserve 5 out of 5 stars for dealing with my high maintenance self. I started my search one week ago and I had a very specific car in mind, a Subaru Forester 2.5 XT Touring. I found a handful of these cars but Saad seemed to be the most honest and easy to work with. I narrowed my options down to 3 cars. I emailed each dealer and asked about pricing because I wanted to pick 1 dealership to visit. I picked Stohlman mainly because Saad kept up with me as I made my decision. I was more comfortable texting and emailing and he stayed attentive through these exchanges. I asked a plethora of questions at every turn and always got my answers. Since I was far away and didn't want to waste time going to a car only to find out that there was something wrong with it, I asked Saad to thoroughly inspect the car for any scratches or anything else I should know about. He did and found a tiny scratch which he took a picture of and sent to me! Very honest in my opinion. My flight out to this dealership was delayed and I was worried because they were to close only 15 minutes after we touchdown. I asked Saad if someone can pick us up and they came through! By the time we arrived at the dealership, it was closed. Everyone there did their job without complaint and made us completely happy. When my husband decides to by his car, we will definitely see if these guys have his car choice on their lot!

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hawaii123

25 de jun. de 2016

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Paul Turk was the sales who greeted me with a bad joke. I wanted to test drive a Beetle and a GTI. Paul asked me "Are you buying two cars? I was shock with this bad joke. Later, he mentioned that it is a busy day and he was wondering why I wanted to demo two different cars. Again, he thinks that I was asking something a favor during his busy day. Test drive went on OK but I told Paul to give me two serious quotes so that I could decide which car to buy. Paul came back with two ridiculous quotes. The beetle's price was $5000 more than the advertised price! What a bad sales with horrible experience. Paul should be re-trained and to learn how to treat customers with minimum respect.

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Wolven

25 de jun. de 2016

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A very fair and honest place to go - everyone is respectful. Chris La Porte is truly an example for others. He is sincere and goes the extra mile to make everything perfect for the customer. I have bought 4 cars from him and would go nowhere else. Thanks Chris

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Kenny in Vienna

24 de jun. de 2016

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Got A Great Deal On New Forester. Chris Laporte Was Very Knowledgeable, Helpful, And Pleasant To Deal With

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GetaForester

24 de jun. de 2016

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Now that I've found the best dealer, save yourself some time and money and use them too! Neils Ribeiro will ensure your purchase is absolutely amazing.

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CFeldman

22 de jun. de 2016

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Great experience. Great guy. Low pressure and worked with me to get a fair deal on a 2016 Subaru Outback 3.6R Limited that was otherwise rare at the time. Totally recommend.

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ellenfeder

17 de jun. de 2016

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Car buying is often an exhaustive process, & can be very draining. Alan Soon was the perfect remedy: personable, patient, & committed to a smooth, & efficient customer experience. Alan came in on his day off to meet me, which I greatly appreciated. Having decided on a VW, I wasn't sure which model would best meet my needs - low enough for dogs (including an aging beagle), turbo for beltway, & fun to drive. We test-drove the Tiguan, the Golf, & the Golf Sportwagen; Alan asked key questions to identify my priorities, & greatly assisted in the decision-making process. By the time I drove the Sportwagen, I knew that was the car/model I wanted. Alan advised me of VW's new trim - the Limited Edition - with valuable safety features. My decision was made, but there were none in stock. Alan Soon offered to do his best to locate whatever trim/color I wanted, and he did so. Stohlman's trade-in value was fair, & the entire transaction went more smoothly than I anticipated. When my car arrived, Alan made a point of going over it's many features, including car-net, assuring me that he would answer any subsequent questions that arose. He also introduced me to a Service Advisor for future maintenance needs - excellent continuity! I highly recommend Alan Soon: Customer Service is his highest priority. He truly values your business, and will do his best to earn it!

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Elizabeth Salnoske

17 de jun. de 2016

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Buying a new car is stressful, but Chris at Stohlman made it easier. He was thorough, patient, and reliable. He worked with me on price and accessories to ensure I got exactly what I wanted, in my price-range. Since buying the car, he's followed up to ensure I'm happy with the vehicle and Subaru. Overall, this was a great experience for me. I'll be recommending Chris and Stholman to friends and family in the future.

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Nadeem Bassam Bohsali

13 de jun. de 2016

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Excellent service by Alan Soon, Trent, and Hesham Kamal. Alan was a low-pressure, forthright salesman, and helped put me in my 2016 Golf TSI. He walked me through every step of the process, and I never felt as if I was being misled or lied to. Hesham was very helpful in assisting with the financing stages of the process, and was extremely friendly. Trent provided outstanding service & support as one of the managers at Stohlman. Overall, great experience.

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Steve

13 de jun. de 2016

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I agree with several others regarding their experience with Stohlman and Chris La Porte. I went in one night for a quick test drive to see if I really wanted a Subaru and was debating between the Impreza and CrossTrek. Chris asked me a few things about myself and talked to me about both cars. Then, I was off test driving a CrossTrek. In just 1 hour, with the test drive, we had a verbal agreement on a vehicle price with options. All Chris had to do was locate one. This took a few days. It had everything I wanted and no haggling or changing on the price when I came to pick it up a few days later. Smooth, fair, quick and most importantly an enjoyable experience. Chris was great. And I love my new CrossTrek.

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PSUKumars

7 de jun. de 2016

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Chris La Porte is friendly and personable. He found the car we wanted in the color and package we were looking for. He was not pushy but was attentive and made the purchasing process quick and easy.

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Subaru2016

6 de jun. de 2016

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I bought my first Subaru 11 years ago at Stohlman Automotive and had a very good experience . I have been looking for the last 3 months to buy a new car. I received various phone calls and emails but I was more inclined to go back to Stohlman. I went two times to decide on what car was the right fit for me. My children always tell me that I'm a pretty complicated person when it comes to buying new things, I seldom like change. However, Mr. Christopher La Porte was very friendly, and extremely patient as he tried to fulfill all of my requests to the best of his ability. He made the stressful experience that is buying a new car great. I will definitely recommend Stohlman to my family and friends. Thank you to Eli Mel too.

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Unhappy

6 de jun. de 2016

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This is the worst dealership I have ever dealt with. First, they scheduled an evening meeting for new car owners. They changed the date without letting any of the customers know. Then, I locked my fob in the back of my Outback - called their service department and was told to call Road Assistance. Actually, if they knew anything about their own cars they would have told me to try the rear door manually. I desperation, I tried that and it worked. They don't know their own product. Lastly, we took our car in for service and after found someone else's car documentation in our car. Who knows who has our paperwork. Today I received a voice mail asking me to call and talk about my experience at Stohlmans. When I called back, they acted like they never heard of me. They kept asking me if I wanted to schedule service. The dealership is terrible and I will never buy from them again, although I will buy another Subaru.

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JN

6 de jun. de 2016

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Chris did a great job tracking down the car we wanted (a 3.6R Outback), despite complications related to a steering column recall for some of the cars coming off the line. In a timely fashion, he got us a car "uninfected" by the recall and my wife and I are happy. Overall, an enjoyable experience.

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AG

5 de jun. de 2016

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Chris made things easy and quick when it came to purchasing my Forester. He was very knowledgeable about both the vehicles on his lot and how they compared to competitors in the field. He was great with showing off all the features of the vehicle, and responding to questions I had later on. I worked with Misha in financing and she was quick and very helpful answering all the questions I had.

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Dana Meeker

4 de jun. de 2016

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I initiated my search for a new Forester via Consumer Reports. Chris La Porte got back to me in less than 30 minutes and said they had car I was looking for. We agreed on a time for me to come by (I was late but Chris was gracious.) and he had the car pulled up front waiting for me. He quoted me a price that was a little bit higher than one of the other dealers but immediately agreed to match it without any haggling. What a change from my first car buying experience! He answered all my stream of consciousness questions without missing a beat.

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Zak

3 de jun. de 2016

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Chris was exactly what I'd hope for in a salesman. He was honest, gave practical advice, and had no interest in playing games. At the same time it was a very relaxing experience and low pressure. Didn't spend a lot of time with Peter in finance, but he gave off the same vibe. Very glad I decided to visit the shop for my new car.

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christopherl

2 de jun. de 2016

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Being a youngster, I was afraid salesmen would try to take advantage of my inexperience in car buying. Chris La Porte did not try to take advantage of me and sell me things I didn't need. He was completely honest with me the whole time and was patient with my scheduling issues. He didn't try to hide anything from me at all and gave me a great deal. Great buying experience!

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Alandeau

1 de jun. de 2016

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I was lucky to get Chris La Porte when I called Stohlman. From that moment we went from buying one Forester 2.0XT to buying two.

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A Baldea

31 de may. de 2016

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Javan was wonderful to work with. He took the time to show me everything about the car I bought. Hesham was wonderful in finance as well. He made sure I knew all the warranties and options that I had available to me with buying my new car. Outstanding service by far. Thank you so much.

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VB13blue

28 de may. de 2016

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This is the second vehicle we have purchased from Stohlman VW. We worked with Alan Soon, and couldn't be happier with his friendliness, honesty, no-pressure salesmanship and his attention to detail. He followed up on everything as promised, and really went above and beyond to make sure we were happy with the process and with our purchase. We live over three hours away in Virginia Beach. The prices at Stohlman are highly competitive, due to the sheer volume that they sell. However, they still manage to treat their customers with respect - something not all dealerships we have dealt with seem to care about. Without hesitation, we recommend this dealership and especially our salesperson, Alan Soon.

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rr2305

25 de may. de 2016

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Have been a Stohlman customer since 1983. Have bought many vehicles from Stohlman and have each one serviced only at Stohlman's. I have introduced my children to the Stohlman family. Over these years and with each purchase or service, Stohlman has treated me and my family with the utmost care, concern, regard and respect. Every section at Stohlman's- sales, service and finance work in unison and pay the same level of attention to me and my family. Such unparalleled service and care over these decades has not lost its integrity, vigor or enthusiasm. This is unique, commendable and we as a family are lucky and privileged to be taken care in this fashion.We echo these sentiments once again experienced during our most recent purchase of a brand new 2016 Subaru Outback 3.6R. Once again, outstanding through and through at all levels- sales (sales person to the sales manager to the general sales manager), financing and service (service advisor to the general manger of service). Extremely respectful staff without any unwanted pressures or gimmicks. They know their cars- from the smallest detail. Pricing negotiation was absolutely easy and quick and the final pricing was the best (the lowest) for the region with special recognition for loyalty. Financing and other paperwork was seamless, educational and yet quick and extremely well streamlined. Suggestions offered towards purchases of accessories or extended warranty or service agreements were very helpful and customized to our driving habits and needs. Recommend, once again, Stohlman's at Tyson's without any reservations- the best for the region.

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aksmith83

19 de may. de 2016

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I'm here writing a review as someone who did not buy a car from Alan Soon or Stohlman Automotive. I hope that is a telling fact for anyone reading this because it is something that would catch my eye were I still on the market. I, for one, am used to having a salesperson tell me whatever they have to in order to close a sale. Alan took the team to lead me through the options for the cars he thought I'd be interested in, he even suggested that I might prefer something from a nearby lot, and, ultimately, I did test drive the right car with him. And then I ended up buying a used version of that car. Alan did right by my family and I, and I can tell you that if I end up looking at used cars again in the future that Stohlman (or, honestly, wherever Alan works) will be my first stop.Adam Smith

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Juliocpsanchez

17 de may. de 2016

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Javan Jacckson had the time to explain and show me everything in the vehicle i was looking for and was always very responsive Had a great experience with everyone at stohlman Volkswagon.

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Keith123

16 de may. de 2016

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Javan was exceptional to work with. We came to Stohlman after a very unpleasant experience at another VW dealership. Javan immediately put us at ease and was incredibly helpful, kind, honest, and informative throughout the entire process. This was a first car buying experience for us and we are so thankful to Javan for making it easy and enjoyable. We have the highest regard for Javan and the Stohlman dealership.

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amgakers

15 de may. de 2016

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I recently bought a new Subaru Forester from Chris La Porte at Stohlman and had a wonderful overall experience! Chris took the time to show me the features of the Forester on a test drive, allowed me to test drive it with my family, and then helped us select the best model for my needs. He did not try to sell us a more expensive model that I did not need, and my family and I appreciated his tailored approach to helping us. We shopped and test drove on one day, and Chris had the exact car I wanted delivered from PA the very next day! I plan to do all my service and maintenance at Stohlman and would highly recommend the dealership and brand!

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P

15 de may. de 2016

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We just bought a Forester and love it. Chris made the whole process easy. I would definitely recommend both Chris and the Stohlman dealership to friends.

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Natalie&Mark

15 de may. de 2016

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We decided to purchase a new 2016 Subaru Impreza and checked who had good offers through "iMotor". The first dealership we went to offered us a decent deal, but we were pretty unhappy about their customer service. Then, Chris called (apparently, the iMotor website notified all Subaru dealerships near us). From the moment we started talking to Chris, we immediately realized "this is THE guy we want to deal with!". Chris offered an outstanding deal and he made sure we would get anything ( seriously, anything!) we wanted. We loved every single step of this process and that's mainly because of the way Chris helped us. He treated us like old friends!

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Simajon

13 de may. de 2016

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I would not have bought my 2016 outback yet if it wasn't because of the sales person Alaa S. and the finance manager Sam K. I had the best experience ever buying a car!Thanks Alaa!S. Godard

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Kevin

12 de may. de 2016

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Stohlman was offering a great price for a vehicle we were searching for online. Before making the 1.5 hour one-way trip to the dealership, we called to verify the availability, condition and price we desired. Our contact, Saad Laouaouda, assured us of the great condition and negotiated the price to where we were motivated to make the trip to test drive & hopefully acquire the car. Once we arrived and gave the auto a spin & inspection, we were assured that all was as promised. There were no surprises. Even the paperwork part of the process was very quick. Saad Laouaouda was courteous, professional and easy to chat with.

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Mina54

12 de may. de 2016

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I did not have any time to waste. Chris had already shown me the car I was interested in purchasing. I just needed the best price for it. I always dread the sales pressure at times like this. But to my surprise, there was none of that. They met my price and did not have any surprises! For the first time I had a very pleasant experience with car buying!

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Cindy123

11 de may. de 2016

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Purchased our new Outback with Chris LaPorte. He acquired the exact model we were looking for when we inquired on the dealership website.and had it waiting when we arrived. We would definitely recommend Chris LaPorte and Stohlman Automotive.

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Brian Brennan

9 de may. de 2016

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We found our 2013 VW Beetle Convertible through an on-line search in the color combination & trim package we wanted, with only 10,000 miles! We were able to pre-apply & confirm our intent to purchase before we drove up from the Outer Banks of NC to pick up on a Saturday morning. Our salesman was Saad Laouaouda, and he gave us excellent customer service. He answered all our questions in advance, took pictures of the vehicle & sent them to us, got the dealership to hold the vehicle for 2 days until we could make the trip up, and had the car detailed, filled up, and ready for us to test drive when we arrived at 8:45am on Saturday morning. Saad took the time to explain the vehicle to us, demonstrated the cover for the convertible top & installed the wind deflector so we would know how. The paperwork went smooth, Saad & his manager Marcus Turner made good internal communications with the business office, and had us on the road at 11:00am in our new vehicle. All in all, thanks to Saad's professionalism, we had a great out-of-state car-buying experience & all promises were kept.

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jrn32

9 de may. de 2016

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This was my first time ever buying a car and because of this had some pre-conceived fears and reservations about interacting with dealerships. My experience at Stohlman debunked every fear/reservation I had very quickly, due primarily to my experience working with Tom Ryan, Trent Norris and Sam Kasraie. I had a great time working with these folks and would strongly recommend this dealership to anybody purchasing a vehicle. In short, I was very impressed with every aspect of the car buying process. Tom Ryan was the sales person I worked with, and he left me feeling very confident in my decision to move forward with the 2016 Passat R-Line. During the sales process, I experienced virtually zero pressure from Tom; I feel that I was treated with significant respect during each of my four visits and could not have asked for a more painless car-buying experience. Additionally, communications from Tom were well-timed and non-intrusive. After my first interaction with Tom, it was clear to me that he would be a trusted adviser throughout the entire process.When it came to sourcing the car I wanted, Trent was exceptional in this regard. Because I had very specific demands for the color, packages and timing of receiving the car, I was worried about receiving the correct vehicle. Trent went above and beyond to get me the car I wanted, and in the end was able to source the vehicle from North Carolina. The dealership was able to turn around this request very quickly, which I was impressed with given the requirements I had listed for the vehicle.My experience with the Finance team at Stohlman was perfectly consistent with the high degree of moral fiber and respect demonstrated by the other lines of business at the dealership. Reflecting on my interactions with Sam, he created a very comfortable and honest atmosphere for a traditionally challenging element of the sales process. Sam was not only patient and respectful of my financial concerns , but he took significant measures to ensure I knew exactly what I was purchasing. He was diligent in addressing all financial aspects, from the extended warranty to the monthly payment amount. I would strongly recommend Stohlman Volkswagen to anybody who is purchasing a vehicle.

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Ned

8 de may. de 2016

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Chris LaPorte stands out among car salesmen. His no pressure approach and availability to maintain communication after hours exceeds any expectations. I did a test drive with Chris at which point I communicated my intention to buy. We subsequently maintained communication by cell and text for a few days. Before telling Chris I decided on a car and am coming in at lunch to buy it, he prepared all documents. The negotiation was a no Brainerd and the entire process took less than two hours. Chris even went himself to pick up the car from their sister dealership in Sterling. I still keep in touch with Chris an will definitely definitely return to do business with him.

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Shyam Salona

7 de may. de 2016

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After researching several vehicle options, I decided to purchase a Subaru Outback for its safety features and excellent ratings. I requested quotes from several Subaru dealers in the area via their internet sales department. Of all the dealers, Al Shibly from Stohlman Subaru was the easiest to work with in answering questions over the phone. Al was very knowledgeable, pleasant, and open, I did not have to go through multiple individuals to get the necessary information about the vehicle, pricing, and financing.Encouraged by these initial interactions, I visited the dealership for a test drive and ask additional questions. Throughout this process, the approach of no-pressure, detailed responses to concerns, and easy negotiations on price made for an amazing car purchase experience. Al shattered my earlier perceptions of a car salesman. I highly recommend Al and this dealership.

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danaarbaugh

6 de may. de 2016

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Working with Chris LaPorte to buy our 2016 Subaru Outback was by far the best car buying experience that my fiance and I have ever had! We have both bought a couple cars in the past, so we were expecting the usual antics: the dealer pitches a number - usually nowhere near what they had originally quoted you - and then keeps going into the back room to "check with their supervisor." We hate the typical runaround and just wanted an honest offer on what our dream car would cost us. Chris quoted us a fantastic price through USAA's Car Buying service/TrueCar. He followed up with a very personable phone call, and we made an appointment to check out the car. When we showed up, we were very impressed with Chris' demonstration of the impressive EyeSight system. We already knew that we were crazy about this car, but wanted to see what it would really cost. Chris stayed true to his offer without any caveats or fine print. He even gave us the space to talk with each other on our own, in private. There was never any pressure along the way, and he was honest about the fact that USAA was giving us a better financing rate than Subaru could, and even encouraged us to go with our own bank. How often do you hear of that happening?! We quickly agreed on Chris' outstanding offer (he even threw in some generous extras that appealed to us!), and were off and running. Throughout the whole process, Chris was transparent, honest, personable, thorough, informative, and very, very friendly. We are already loyal to the Subaru brand, but will now recommend all of our friends to Chris at Stohlman Automotive to buy their next Subaru. The sting of buying a new car is definitely removed when you get to work with a dealer as transparent and helpful as Chris. Thank you, Chris!!

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subaru16

5 de may. de 2016

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From the moment of our first visit to Stohlman's to our purchase of an 2016 Outback four days later, Chris La Porte did everything a prospective buyer could ask and more. He introduced us to the Subaru line-up, carefully explained differences between models, took unhurried time for hands-on show and tell, gave us an estimate trade-in price for our old vehicle, set an appointment time for a subsequent visit, followed up with a confirming phone call, and then kept the appointment. He presented us with a no-haggle price, which corresponded with our earlier understanding; arranged for a formal appraisal of our trade-in, which matched what he had estimated earlier; and efficiently completed sales documents. Throughout the process, he inspired confidence, showed detailed knowledge of the product, and was fun to work with. He even called us nearly a week later with an offer to assist with the elaborate electronic system. His customer care and orientation definitely exceeded our expectations and previous experience with auto dealerships. We commend Chis to any prospective buyer.

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Anoce12

5 de may. de 2016

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I went around lots of used cars sellers, and finally I got to know Stohlman. They gave me all the information I was looking for. And Saad was always very helpful with every detail in the process. I really loved to deal with Him. They also have good prices.

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tanstaafl

4 de may. de 2016

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Bought a 2016 Forester from Chris La Porte this past weekend. We were very pleased with our experience with Chris, most especially because he worked with us at our speed. No pressure, answered every question, responsive to our needs, worked with us on price and trade-in, got as much done in advance as he could so that we got everything done as quickly as one could possibly expect. Having dealt with many high-pressure, or at least somewhat tone-deaf, sales people in our past car-buying experiences, this was a great experience. Even if we hadn't come to an agreement, I still would have given Chris a good review just for his customer-relations style and skill.Also a kind word for David Jennings who managed our finance paperwork. Since we owned our trade outright, and were self-financing, it was a straightforward transaction, and David dealt with us in a friendly and efficient manner, getting things done quickly.

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BEM93

3 de may. de 2016

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Recently leased a Golf R through Stohlman Automative, and overall have good things to say about my experience. Called them up from out of state to inquire about a Golf R. Alan Soon answered the call and was very upfront and honest about coming from out of state with a trade-in vehicle, which is uncommon. Having family in the car business and working in finance myself I was very familiar with the leasing process, and the leasing variables(residual, mf, etc). Nick Zahra the sales manager was willing to work with me over the phone to come to some numbers. Got to the dealership, nothing had changed, and I got a new car. Typically, if you're coming from far away you have little bargaining power. I feel confident that Stohlman treats all car buyers like I was treated, and would recommend them to anyone in the area, or even someone willing to drive a ridiculously long time to get there.

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AdamD

2 de may. de 2016

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We really enjoyed our experience at VW Tysons. Alan Soon was really helpful during the whole process and we were lucky to have such a great salesperson. From now on, we will be leasing our cars at Stohlman's VW.

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Pam Humphrey

30 de abr. de 2016

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I purchased a 2016 Jetta on 4/26. This is the 5th VW that I have bought from Stohlman VW since 2004. This buying was especially enjoyable because of my salesperson-Javan Jackson. He was extremely knowledgeable, courteous and professional. He took me on 2 test drives and I was captured by my bright red Jetta TSI!! He synced my cell phone to the cars bluetooth (and my mp3 player, too!) He demonstrated all of the features including how to set up the navigation system and Sirius radio.I will recommend him and the dealership to anyone that will listen!! I LOVE STOHLMAN VOLKSWAGEN!!

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Alan Greenwood

29 de abr. de 2016

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Chris La Porte at Stohlman Subaru did a great job teaching me about Subaru and the Outback Model. He explained all of the safety features, reliability, and differences between the Outback models. There was no sales pressure. He is very friendly, outgoing, and personable. We took two test rides over the course of a week and when I decided to make the purchase he worked to help get me the best deal possible. I enthusiastically recommend you ask for Chris - he will answer your questions, give good advice, and get you the best deal possible. I financed my new Outback through Subaru. Chris La Porte introduced me to Heshim Kamal who explained the Subaru loan details to me as well as the different extended warranty packages. Again, Heshim and Stohlman presented the information and facts. Heshim answered my questions and explained the different options and what my monthly payments would be. He was extremely helpful and offered several ways to get the payment into my price point. Once I had decided on the price and level of extended warranty he quickly produced the paperwork and explained all of it to me. My recent car purchase from Stohlman was very positive and made me a big fan. Chris and Heshim were a pleasure to work with. Their excellent approach to informing the customer and friendly manner convinced me that I will take my Subaru to Stohlman for service checks. I recommend this dealership to people who are looking for a Subaru and interested in an easy process

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Bmint80

27 de abr. de 2016

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It was a pleasure doing business with Javan. My situation wasn't and easy one (several months of payments left on a lease and over on miles) and nor am I an easy person to deal with but Javan kept a positive attitude throughout the process. A straight shooter I would recommend to anyone interested in buying a VW.

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Kristine

27 de abr. de 2016

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My husband and I went in having done some research but not sure what we wanted. We were immediately convinced after working with Chris that the Subaru Forester was for us and are in love with our new car. He did not pressure us or make us feel as though we had to make a decision right then and there, even thought we did. Great support and a great car!

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SatisfiedCustomer

27 de abr. de 2016

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I drove from out of state to purchase a specific pre-owned Outback. Saad provided fantastic customer service throughout the entire process. He answered all my questions and went to bat for me on getting the best price possible, and even drove me to drop off my rental car. Overall a pleasant experience. I would make the drive again in the future to make another purchase. Thanks.

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jeff54321

27 de abr. de 2016

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My experience at Stohlman Automotive was relaxed, friendly, and totally professional. I worked with Neils, and he thoroughly answered all of my many questions about the Subaru Impreza and was super quick and accommodating with all the different test drives I wanted. He was also clearly very knowledgeable of the Impreza and volunteered important information along the way that I had not thought to ask. I had a clear idea of what I wanted in a car, and I felt like that vision was supported and complemented every step of the way. Even scheduling appointments and dealing with the required paperwork was effortless. Neils and everyone else at Stohlman Automotive made purchasing a car a pleasant, enjoyable experience. Thank you so much for doing a great job. I love my car!

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Subaru Family

20 de abr. de 2016

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My fiance and I had been researching car options for awhile and our experience was seamless and hassle free... we are thrilled to add another Subaru (fiance has a WRX turbo) to our family (will be our "just married" wedding car :)) We highly recommend Chris and Stohlman Subaru. They will take good care of you and get you the best value you would expect. All I can say is "good people."

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D

20 de abr. de 2016

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Went in the dealership to either purchase or lease a vehicle. The sales rep was absolutely delightful to deal with. He was knowledgeable and sincere. He showed me different cars and explained in detail the cost and what would be best for my particular situation. He also introduced me to the finance manager and the General Manager. The made m feel like a part of their family. I am planning to purchase a VW Bug for my High School daughter soon and I will be visiting Stohlman again. Great atmosphere, wonderful employees and perfectly run management.

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Des

20 de abr. de 2016

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Alan and Nick were a pleasure to work with. Very professional and responsive. I bought a Passat and very happy with the car and the service I got.

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Carol Wade

15 de abr. de 2016

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"Great buying experience. " I bought a Forester touring. My sales associate Nick Zavala was patient, professional and responsive. The Forester is the 8th new car I have purchased and I can honestly say it was the best experience I've ever had. Nick made all aspects of the transaction easy and without stress. I will recommend Stolhman Subaru and Nick Zavala to my friends. Carol Wade

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Carol

15 de abr. de 2016

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I bought a Forester touring. My sales associate Nick Zavala was patient, professional and responsive. The Forester is the 8th new car I have purchased and I can honestly say it was the best experience I've ever had. Nick made all aspects of the transaction easy and without stress. I will recommend Stolhman Subaru and Nick Zavala to my friends. Carol Wade

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CapsFan

15 de abr. de 2016

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Just bought a legacy from this dealership. Nick was great with his customer service and attention to details. He even helped me out when I needed a lift to the bank to get my payment check and when I accidentally left something in my old car. I would defiantly come back again.

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WonderWoman

11 de abr. de 2016

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Everyone was friendly, polite, etc. Our only complaint was that we had been quoted a price (fees, taxes, tags, etc. included) and after all the paperwork was signed we realized our total was almost $2000 more than what we had originally been quoted. We figured at that point everything was done and it was our fault for not asking about it earlier in the process, but it was a little annoying.

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Stephiev13

10 de abr. de 2016

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Javan and Hesham helped us get behind the wheel of our new Sportwagen and I just don't know how many glowing things you can say about the car buying experience but they deserve all the praise. The process was straightforward and no nonsense, and we completed the purchase with smiles on our faces--which, when you've got a 9 month old in tow, is more than just an extraordinary feat!! Don't hesitate, Javan is the best.

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Walid

9 de abr. de 2016

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I just leased a 2016 Jetta for my wife. When I went to prospect I had no immediate intent to purchase on the day of. Alan found the time to fit us in his calendar even though we were a walk-in. What I like about Stohlman is that there is no pressure to buy and not "pushy" at all. I would definitely recommend going to Stohlman and looking for Alan. I will definitely be back!Thanks for everything. I would suggest a faster paperwork process and this dealership would be one of the best in the nation!Sincerely,Walid & Natalie

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JK

9 de abr. de 2016

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I visited two other Subaru dealership before I visited Nick at Stohlman. I had hard time finding white outback with full option with black interior. Nick was so helpful. When the car they had at Stohlman had 250 miles from test driving, he didn't sell me that particular car but went all the way to Leesburg AND Maryland (near Baltimore) to get the exact car I wanted without any problem. I think other dealerships may have tried to sell me the car with 250 miles or the one with small broken piece. But Nick and his manager were both very honest and somehow found the perfect car and brought it. Finance was a breeze as well. I really recommend this dealership and Nick in particular.

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monicatran324

8 de abr. de 2016

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Mike S. was great! We were unsure what type of car we wanted and we had gone to several other dealerships before ending up back here again. After we test drove our car, we already knew it was the one we wanted. Our family has bought at least 4 Subarus from this dealership from different employees but Mike S. was definitely by far the best one! He worked with us and was patient and NOT PUSHY AT ALL (I can't get it out of my head how pushy some sales people are)! The process itself was quick and fast and he was super helpful with all of our questions. He also ended up giving us a better price for our vehicle and it happened to have more additions to it as well. We also had gone to Farrish in Fairfax because they had a similar car we wanted to look at but when we got there, THERE WAS NO CAR! Do yourself a favor, if you are planning to buy a Subaru, don't go to another dealer, come to Stohlman's in Tysons and ask for Mike!

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JaRule

4 de abr. de 2016

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I had such a great experience with Stohlman in Vienna. Nick was incredibly helpful with everything and super friendly. I ended up purchasing a 2016 Forester and could not be happier with it.

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siryan

3 de abr. de 2016

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I worked with Nick Zavala at Stohlman purchasing a 2016 Outback and had a very positive experience. Nick was very helpful, accommodating of special requests and very low pressure. I would recommend Nick and Stohlman and would definitely work with them again.

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Cs891023

3 de abr. de 2016

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Alan Soon was such a great help in purchasing my Jetta SE With connect. I knew I wanted the Jetta Sedan but wasn't sure which kind. Alan did a great job showing me all of the different Jettas available. He was kind and no pressure. I would definitely recommend him and Stohlman Automotives. Thank you Alan for all of the help! I love my car!

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js1234

3 de abr. de 2016

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I was assisted by Steve Tyler and Alan Soon, they were excellent, and I would definitely return. I worked with both dealers in my car purchase and felt that they were sincere, and went above and beyond in helping me with my car. Alan got on the phone after hours to help me with car insurance. Steve made sure I was familiar with all of the features of the car and insisted I return the next day to provide more detail on the car.

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Subaru X2

1 de abr. de 2016

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after calling around and getting price I liked across multiple Subaru dealers, I decided to go with Chris La Porte at Stohlmans. Chris stuck to the price agreed to over the phone before I came in and the price beat all the other dealers. No games, fair value on trade in. Overall good experience.

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RC

1 de abr. de 2016

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We recently went to Stohlman Subaru to purchase a new 2016 Forester. Nick Zavala and Stephan Sagbo both took care of us while there. We were able to work out a good deal and the entire process went smoothly.

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NoVaDriver

30 de mar. de 2016

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Stohlman is probably the biggest and nicest Subaru dealership around, which is a plus. Chris found me the car I was looking for even though it had to be brought in. He worked with me on his day off and was very responsive and nice. Working with him was comfortable and easy - I would recommend him to anyone, and he cared to follow-up that I was happy with my purchase.

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skillz1318

30 de mar. de 2016

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I purchased a new Golf R from this dealership and had an amazing experience thanks to Nick Zahra and Alan Soon. They were both extremely courteous and professional and made a normally painful process very quick and easy. I highly recommend this dealer to anyone in the DC metro area looking for a new VW and would definitely do business with Nick and Alan again.

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Tom

29 de mar. de 2016

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So, a few weeks ago my 2008 GTI died. I checked out a few different cars (BMW, Audi), but when I went to Stolhman and met Alan, he sold me on a shiny new GTI. Not only was Alan a nice guy and fairly low-key, he actually had great test drive routes planned out and gave me a few options -- one in the traffic of Rt. 7, a short one on some secondary roads, and a longer one on some back roads. Nobody else had done that -- they all had a short circuit to take that didn't show off their cars very well. He wasn't pushy or annoying, just pretty calm and he knew the car well. There was a little confusion over the pricing, but Alan, Trent (his sales manager) and I worked it out in the end.

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Jazzychaz

28 de mar. de 2016

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Mr. King An Experianced, Professional Knowledgeable & Helpful, Non-Pushy, Type Salesman You Just Don't Find Elsewhere These Days And The Comes Highly Recommended Through Friends To Come See Mr. King!!

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Chris Black

28 de mar. de 2016

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I recently purchased a brand new 2016 WRX STI with 4 miles on the clock and Nick Zavala is what made this buying experience so wonderful. This vehicle was neither my first new Subaru or WRX and I already had quite a bit of familiarity with Subaru's and WRX's in general prior to this purchase. He was able to accurately explain the mechanics behind the engine and understood exactly what I was in the market for. I knew the exact options, model, etc, prior to browsing Stohlman's inventory and Nick went above and beyond assisting me in finding the EXACT car I was in the market for (which was not by any means easy based on how the vehicle was SPEC'd out). My only complaint was the amount of time it took to get to the financing table because it was a Saturday :). Thank you for your help Nick. Stolhman, keep Nick around as long as you can.

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Laura Sibley

28 de mar. de 2016

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I wanted to take a moment to recommend Nick Zavala, who helped me buy my new Crosstrek Hybrid Touring last friday. I am not the normal customer in that I travel internationally for work so have limited time to do things when in country but he helped me go through the whole process in a few days. At the same time he still tried to help me consider all things so as not to rush the purchase and not be absolutely sure and happy about what I would end up with. And he helped me consider budget and personal criteria and needs so they I would not overspend unnecessarily but still made sure I connected to what I really liked most about each vehicle I tried. It was ALL Good. I hope this helps you in your process!

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subie16

23 de mar. de 2016

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I write this review because i had a great experience byuing my new car. Nick Zavala was a professional salesmen at trying to get a good deal for my car. he show me alot of options of what car i was looking for we did a test drive and i finally decided for the blue WRX. I really recommend nick zavala to anyone looking to buy a new or used car at stolman automotive.

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James Costello

20 de mar. de 2016

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Chris La Porte was awesome! I knew what I wanted and he got me out in less than 2 hours! Fantastic experience - I highly recommend Chris and Stohlman Subaru.

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imprezafan

19 de mar. de 2016

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I worked mostly with Nick Zavala at Stohlman Subaru to purchase an Impreza, and the experience was great! Nick was very helpful and informative, and not at all pushy. Just gave me the information I wanted, took me on a test drive, then worked hard to find the exact car I wanted. The manager Stephan Sagbo helped finalize the details, and the finance office was really helpful as well. Plus they got a lot of stuff ready without me having to be there, so the time in the dealer office itself was pretty minimal. A really pleasant experience, and now I also have a great car!

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KDL

18 de mar. de 2016

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My husband and I were very pleased by the way we were treated by Alan Soon and Tom Ryan at Stohlman automotive. They both went on test drives with us and when we were ready to make a decision, Alan was available. He went out of his way to find us a blue Golf SE with a lighting package at another dealership outside of our area and brought it to Stohlman. He worked hard to meet our demands and the dealership met the True Value price. He came in after his working hours to finalize the sale at our convenience. We appreciate his service and professionalism.

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Caroline Marris

16 de mar. de 2016

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I had a very pleasant experience buying my Subaru Outback recently at the Stohlman Automative. I love my care so much. The last time I bought a car was some years ago and it was the opposite experience so Im much appreciative to all the staff that helped me that day. Nick Zavala was the main person I dealt with and he was super helpful in answering all questions and getting to know the Subaru Outback car. He was patient and has a great way of explaining things. He was great for the test drive also. I definitely feel like he is approachable and I can call him anytime if I have questions. As well as Nick, all the staff with who helped that day, including the financial part of things, were great too.

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jazz5507

16 de mar. de 2016

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I am a recent college grad and wanted to trade my GTI SE in for an autobahn GTI! Though I was not able to get the autobahn GTI, Mr. Alan was great! He responded to all of my e-mails and calls on time and he was very honest about everything with me. The next GTI I purchase will definitely be from Mr. Alan! I would definitely recommend him!

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TeeTee38

15 de mar. de 2016

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Me and my husband went into the dealership knowing exactly the car we wanted. Alan was very helpful he didn't try to change our minds he showed us the exact car we was looking for and by days end we were walking out of there with keys in hand. He has also kept in contact to make sure we knew how to use the features in the car. I would definitely recommend him and this dealer. Thanks Alan!

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Sally Nelson

14 de mar. de 2016

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Our new car search included at stop at Stohlman Volkswagen where we have happily serviced our current car over many years. When we came in to shop for a new car recently, we met salesman Alan Soon. He provided all the things one would want in a car buying experience. He is well informed about the cars, courteous, energetic, and helpful in answering our questions. While, in the end, we chose a different make car, we highly recommend working with Alan when you are in the market for a Volkswagen.

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IgotmySTIfrom2dudes

13 de mar. de 2016

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Chris made the process not only stress free, he gave me his honest feedback on what he would do in my possition. I didn't feel like he was trying to "push" the sale on me and he wanted to find what I wanted/needed not what he could flip for a quick buck. He sham Kamal in financing also deserves a shout out. Let's Let's be honest shopping for a new car is fun, but once it gets time to sign all the paperwork and go over the numbers it can get a little overwhelming... Both Hesham and Chris took the time to make sure I understood and was happy with all of the terms of the deal. Most other dealers just want the signature and want you out the door. I would highly advise if you are planning on buying/leasing a vehicle talk to these guys, they will make sure you walk out the door extremely happy

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DanCMos

13 de mar. de 2016

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I did a thorough search for just the right Volkswagen GTI. I even used TrueCar and had several certificates with pretty good prices to dealers in Maryland. The problem was I just couldn't find the right car. I did research on all the dealers at this site and on LinkedIn. Stohlman came out on top. I decided to go straight to the top and called Trent Norris, New Car Sales Manager. We had an excellent conversation. He did a system-wide search for the exact car I wanted. When we couldn't find it, he set me up with the car I bought. In the end, I am so happy with that car. Trent assigned Alan Soon to help me through the process. Alan is brilliant man. He warm, friendly, and incredibly honest. I experienced ZERO pressure from Stohlman and Mr. Soon. I was presented with the best deal they could give me. My wife and decided to go with Stohlman. The process was thorough and enjoyable. Peter Kim handled the finance. He wasn't pushy -- at all. He presented both finance and extended warranty options. He didn't push us to decide one way or the other. He had a consultative approach to financing. Afterwards my remarked "that was the easiest car purchase ever." It truly was.Finally, we had a great tour of the dealership. We met Jack Smith, Service Advisor and Mk VII GTI owner. What a great guy. Friendly and fun. Stohlman represents what an ideal dealership is all about: ethical business practices and genuine interest in providing a terrific environment for their customers.Oh, and the dealership is neat as a pin!!

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Frugal Irishman

12 de mar. de 2016

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Top notch experience all around. I visited Stolhman Tysons three times before we closed a deal, which took no more than 15 minutes. Our sales person, Al Shibly, was low key (a rare trait among auto salesmen-- and much appreciated) informative, and didn't try to snow us. We went to four Subaru dealers: none were high pressure and no one hijacked us in the parking lot, but Stohlman Tysons (which has two Subaru dealerships about 10 miles apart) offered the best deal. While test-driving an Outback Limited, Al had our 2010 Prius (a wonderful car) appraised. It came back $1000 below the Car Max estimate. We had already agreed on a price, so Stolhman matched CarMax, and we were done (except for the interminable sales paperwork, which takes an hour or more wherever you buy a car). This is our third Outback (1982: rode like a tank and was just as tough; and 2000: smooth, but some engine issues). This one promises to be outstanding... and actually luxurious! The number of practical safety features on the vehicle cannot be matched.

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Subaru123

12 de mar. de 2016

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Chris was very helpful during the process. I would recommend working here and discussing options with Chris. I will admit at the final stages of the process Chris tried to steer me one direction (even though I wanted to evaluate all payment opportunities), however he ended up pulling through and fighting for me to not only get a great price on the new car, but also excellent value on my trade in. Nice job, Chris.

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scudmud

10 de mar. de 2016

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Chris was honest, direct, and flexible. I feel that I got a great deal on a 2016 Crosstrek, and he worked hard to earn my business as a remote buyer by finding me exactly the vehicle I wanted at the price I was seeking. Chris was great to work with and I'll probably buy my next car from him if I get the chance.

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amit

4 de mar. de 2016

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Great experience in December 2015! The dealership and Boris Alvarado went out of their way to get us the car we wanted - even though it was not in stock. Really appreciate the extra effort Boris put and he was great to work with - extremely friendly and helpful!

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salesguy

3 de mar. de 2016

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My wife and I just purchased a vehicle from stohlman and she was really amazed with the great attention we received from the sales person (Mr. Hoang Nguyen) from start to finish with our vehicle purchase. I will definitely recommend this dealer to anyone thinking in purchasing a new vehicle.Sincerely,Rene Perdomo.

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kevin&barb

3 de mar. de 2016

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We recently just purchased another new Subaru Forester from Stohlman. The entire process was efficient and speedy. Chris did a great job making the process "no muss, no fuss".

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Bthosford05

3 de mar. de 2016

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Dealership was great and Charles was very helpful. He was available when ever I called for the most part and was not pushy like other salesmen I ran into. Two thumbs up

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HughInBethesda

2 de mar. de 2016

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Was referred to Stohlman by USAA Car Buying Service and got more than a good price. They located my vehicle, a hard-to-find 2016 Volkswagen Passat SEL Premium in Reflex Silver with a Black Interior, in Charlotte, and brought it up to their dealership. Prepped and ready to go within 48 hours of my first visit. Very professional staff, excellent communication, beautiful dealership, and spot-on service. Would definitely purchase there again.

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jkpurs89

29 de feb. de 2016

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Michael Koney was very exceptional and worked with me nearly all week to make a deal. Even late in to the night near closing time. He was very friendly and patient towards me. He was easy to get in touch with and very knowledgeable.

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Phrog Driver

28 de feb. de 2016

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After having done my homework and with one unpleasant experience at my local Maryland dealer, I ran into Alan. Start to finish the process was easier than expected and working with Alan made the process enjoyable. Alan answered my questions, took the time to not to sell me a car but to understand what I was really looking for and finally finding something was would fit my needs. Bottom line working with Alan, I got great deal with NO HASSLE! Excellent experience overall, I would drive over 75 miles again to purchase a vehicle from Alan and Stohlman VW.

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Todd from Leesburg

27 de feb. de 2016

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Our purchase of a 2016 Passat R=Line from Alan Soon at Stohlman VW in Tysons was easier than we imagined possible. We had done our homework and got multiple price quotes, Alan beat all of them. He went well beyond expectations to ensure everything was to our satisfaction. Alan made this was one of the most pleasant car buying experiences we have ever had. Alan and the car are both terrific!

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jeff2381

21 de feb. de 2016

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I did a lot of research, this is not my first rodeo. I made contact via internet with 8 dealerships. My goal was to get a sense of the most experience by evaluating email responses. Then the phone calls began and I weeded out the bad vibes. I was left with three dealerships to consider. I knew what I wanted, I now needed to refine the deal. I went to the first dealership with no intention to buy. I was offered a price and a package that I later learned from Randal was an aftermarket product where leather seats were actually modified cloth seats. Honesty grabbed my attention firstly. Randal worked with me from that point forward following up with phone calls and promptly answering emails.He took time to understand my position. He did NOT give me lip service just to get a sale. I know he cared about me as a person as opposed to just another customer. The third thing about Randal is he does not beat around the bush. He said " I am going to be straight forward with you Jeff" and we got straight to the nuts and bolts. Randal will not waste your time leading you into territory that is inappropriate. I will go back to Randal for the next purchase because of the experience, his genuine heart, and cause he is a Pennsylvania boy.

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Ashlynghazzaoui

19 de feb. de 2016

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Alan was extremely pleasant to work with. He was professional, helpful and knowledgable about the vehicles and sincere with building relationships with customers. His approach to sales is relational style which makes working with him enjoyable. Unfortunately, the sales management at the dealership was not willing to negotiate and think out of the box to even entertain a fair offer, until they found there was competition with another dealer. This tactic drove the sale away from Alan. However, he was the preferred sales person that I would have been interested in buying a car from. I strongly recommended working with Alan to anyone interested in a VW.

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Betul

16 de feb. de 2016

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I purchased my new Subaru Outback in Stohlman , Tyron's corner. Randall was so friendly and professional. We we were so satisfied working with him.

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gvamsi

14 de feb. de 2016

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I worked with Alan to buy my first Volkswagen. Alan is an extremely honest sales person who cares for his customers and bring about professionalism which are rare to find these days .He made the process of car buying actually fun and completely stress free.I was undecided between a Passat or a Jetta initially and Alan took time to understand things that were important to me and gave helpful suggestions without any pressure .He made the process so smooth i was amazed at the overall experience .He also took extra pain to follow up every question i had and was very responsive both via phone and email .I also walked away with a great experience with the finance department who were so transparent and straight forward .I am a happy owner of a Passat and will be going back again to this place for my wifes car sometime in the near future.

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manifest1

13 de feb. de 2016

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I had an issue that was quickly resolved by the very professional GM. You have kept a future Stohlman customer. Thank you very much Jaime Dent.

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AP123

13 de feb. de 2016

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Thank you very much Neils Ribeiro for your extra help to find the car of my choice, ordering direct from the factory.You are awesome, amazing, service oriented and with great sales personality.

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Becky131

12 de feb. de 2016

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If you are looking for a VW dealership in the NVa area which will honor their advertised price without haggling, this is the place to go to. Bought a new 2014 Jetta and love it. On my most recent trip to the dealership,Alan Soon was very courteous, informative, and thoroughly knowledgeable in helping my wife and I. No pressure sales tactics - he makes you feel comfortable by providing answers to all of your questions and will go the extra yard for you. Although we decided to go with another make on this occasion, if I were to purchase another VW, I would want to deal with Alan. I normally do not write reviews but thought Alan's efforts in going the extra distance in any way he can, so that you can make the best decision, should be recognized. I also highly recommend their service dept, especially service advisor Jack Smith and Mike Parrelli.

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Mira

11 de feb. de 2016

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This is my 5th VW at this dealership and this one was special thanks to the great people that helped me! Tom, Tren, Javan and Anson were beyond great! Even after my purchase Tom and Javan answered my questions and helped me with installing things to my new GLI! Thanks all!

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d32493

9 de feb. de 2016

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Alan at Stohlman VW was honest, knowledgeable, and easy to work with. Upon meeting him, I immediately felt like I had known him for a long time, and he made finding the right Jetta lease a breeze. He listened to what I wanted in a car and used that information to help select the car that was best for me, not necessarily the most expensive. Go to Alan for an easy going, fun, and non-pushy car buying experience.

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Becky21

8 de feb. de 2016

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Chris went out of his way to get me the Subaru that I wanted. I came in and told him exactly what I wanted and he found me my beautiful car!

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Amber Roseboom

7 de feb. de 2016

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I just leased a Tiguan, my first VW ever! I could not be more thrilled. It is beautiful and a wonderful ride. Javan Jackson was incredible from start to finish. He felt more like a friend than a salesperson, ushering me through the process to find the perfect fit. And the sales manager Sean was incredibly helpful and responsive. They far exceeded anything I could have expected. Success! I could not be more happy and hope to be a lifelong VW customer. :)

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Cmoran42

31 de ene. de 2016

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I bought my first ever brand new car here and my experience was pain-free and enjoyable. Chris Laporte is a fun guy to talk to and made the experience very enjoyable. He was not pushy at all and he met me at the price point I wanted to be at. I hear a lot of bad things about car dealerships, but this dealership had none of those issues and I have no complaints at all as it was a surprisingly enjoyable experience. I love my new forester as well and plan to drive slightly out of the way to get my car serviced here in the future over the sterling location. I highly suggest people come check out this place first when planning to buy a subaru.

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hsouth

29 de ene. de 2016

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Chris La Porte is a smart, candid (dare I say) salesman. We were not pressured, despite my reluctance to make a deposiit, and virtually all aspects (bells and whistles) of the car were explained fully and clearly. Hesham Kamal was a little too eager to sell extended warranties and service agreements of questional value, though this did not detract from an overall experience of an easy and informative transaction.Hugh S

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My Legacy

22 de ene. de 2016

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Christopher is wonderful business man although after I bought a car. My husband ever been during transaction has conversation with Chris, he is so happy and please with his service.

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mario726

20 de ene. de 2016

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"Awesome" is the word I wanted to use to describe how Neils Ribeiro helped us in trading our 2014 Subaru to a 2016 model. We're so glad Stephan Sagbo assigned Neils to us. When we were debating whether we would like to trade-in our 2014 Subaru for a new one and my wife's desire to go back to getting again a Jeep Grand Cherokee, Neils made the decision for us quite easy by explaining and showing us the nice features of the 2016 Subaru. From the time, we were endorsed to Neils up to the time when we tested our brand new 2016 Subaru, Neils was so accommodating to our numerous questions. As senior citizens, I admittedly told Neils, we are not into reading those thick handbooks about the car, we want hands-on training. So Neils made sure that all our concerns were addressed and that he made sure that we were comfortable with the many nice features of our new car. When he rode with us to show how the Subaru handles road conditions when on cruise control, we truly confirmed that Neils is one of the best, if not the best, in customer service satisfaction. Neils even assured us to give him a call if I have any concerns or questions about the car and he will be more than happy to address them. Neils is a great asset to Stohlman.P.S.: We hope that in the future, Subaru will change the "automatic locking" feature. That is the only complaint my wife have, she said the Jeep Grand Cherokee automatic locks the door once you start driving the car, not with the Subaru where you have to manually do it.

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bhop

19 de ene. de 2016

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I was introduced to Chris via mutual friend who had worked with him in the past. My expectations were the he was a no nonsense business person who will do what it takes to work with customers. I was happily surprised that he exceeded already lofty expectations. He was easy to do business with while being practical with his advice. I would definitely recommend doing business with him and look forward to our deal.

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jderr04

18 de ene. de 2016

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My wife and I had a fantastic experience working with Chris and Hesham! We were looking for a place where we could get a great deal on a Subaru Forester. After I reached out to Stohlman Subaru, Chris called me back just before the holidays with a low key, personal phone call. He promised he wouldn't hassle me to come into the dealership, and he never contacted me once. My wife and I came in on our own time--and we went straight to Chris. We were so happy we did. Chris's personal touch is wonderful, and we left with a great deal.

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Deno

17 de ene. de 2016

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Our Certified Consultant, Michael Sepulveda made my experience of purchasing a fairly new Cadilllac Escalade from their dealership a rewarding experience. Every step of the way was handled very meticulously and professionally to include his managers who provided on the spot answers to unique questions. I would most definetly be a return customer and will recommend my family and colleagues to this dealership!

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vamaba

12 de ene. de 2016

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Best car buying experience every time. This time - thanks to Randall. He had spend about 4-5 months working with me on a new Forester for my wife. I wanted to get one in December and had ordered it in October. But the system showed end of January arrival (I guess Subaru can't make them fast enough). Then Randall called me on December 27 to tell me that a Forester with most of the options of my choice (and some extra options that I did not really need) arrived. We decided to take it and my wife can't be happier with our decision.Also want to thank Carroll Prince who handled the paperwork because Randall was out on delivery day. Carroll took his time to explain and demonstrate the car's features to my wife, which was very helpful.

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cath1

11 de ene. de 2016

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Stohlman Automotive made our car buying experience as stress free as it can be. Sales team is friendly and knowledgeable. We worked with Chris La Porte and he did not pressure us to buy a car which made us very happy. He was able to get us the car we wanted quickly and we bought our first Subaru from him 3 weeks ago. He is very knowledgeable and spent a lot of time with us. We are very satisfied and we know that if we have any questions we can contact Chris and Stohlman Automotive in the future.

KJ

Kara J.

10 de ene. de 2016

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Chris La Porte was pretty much a gift from God because I really didn't want to have to buy a new car because I was frustrated after my old car got totaled in an accident but he made the whole process a dream.

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carseeker777

10 de ene. de 2016

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I have delayed buying a new car for well over a decade and a half. Every several years, Id try it. It would be something akin to drilling teeth. The pain would be so overwhelming that I would just quit looking. It was a good thing that my 1994 Toyota Camry was built like a tank! This year I narrowed down to a 2016 Honda Accord and a 2016 Subaru Legacy Premium. My wife gave the thumbs up to the Subaru Legacy Premium and I seconded the motion. It was the Subaru Legacy Premium by a mile. I wont make a long story of this so Ill only say the following:Chris La Porte does not walk on water! But he does the next best thing. He deals honestly, hes competent and knowledgeable. He doesnt pressure or push anyone, guides one gently to the right cars as he senses ones needs, making the car buying experience relatively effortless.Chris got me precisely the car I needed, no more no less. He found it and got what we wanted within a short time. As to pricing, we had gotten some aggressive prices on several car makes including the Honda Accord and the Subaru Legacy. On the whole, Chris involvement resulted in an acceptable price for the Legacy Premium we were looking for. Chris really works at it! I will certainly recommend Chris to my friends!Stohlman Automotive at Tysons should be commended for its having such salesmen as Chris, which reflects upon itself, as to dealing honestly and competitively.One more word about Chris La Porte, Im not sure that he did not give us a shot of Novocain to make our car buying experience a painless affair, but then again, maybe he did! We are excited with our new Subaru Legacy.

MS

Mike S.

10 de ene. de 2016

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I just purchased a 2016 Crosstrek from Stohlman Subaru in Vienna, VA. I got a great price and the customer service was excellent. I attribute my great experience to dealing with Chris La Porte during the process. He was very knowledgeable about the Crosstrek as well as all of the other Subaru models I had an interest in. He was always prompt and thorough in answering my phone calls and texts as I was coordinating my insurance and financing. After I purchased the vehicle, Chris spent a lot of time explaining all of the features of the Crosstrek, and walked me through the service department to introduce me to the service team.I would highly recommend Chris La Porte and Stohlman to anyone looking to buy a Subaru.

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HappyDadandDaughter

9 de ene. de 2016

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My daughter was buying her first car and we worked with Julio Rodriquez. Julio made the time very pleasant by his friendly manner and questions to make sure my daughter was comfortable with the car. He was able to relate to me as a dad who helped his own daughter make her first car purchase and wanted to make both her experience and mine very pleasant. He was very accommodating to help with even little things such as changing out the wiper blades and getting our car Maryland inspected for us. Also, the person who helped us with the financing was very friendly and enjoyable to work with. If you can work with Julio I think you will find your experience very rewarding as mine was!

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Vienna_Alice

9 de ene. de 2016

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My experience at Stohlman Subaru and especially with David Jennings was by far the most positive dealership experience I've ever had. Even if my Legacy turns out to be a lemon (I'm sure it won't), I would still recommend David to my friends. David helped with my test drive, and his approach was friendly, informative, and low pressure. He didn't give me any of the usual BS about a price only being good for the next 20 minutes, or anything else to push me into buying a car before I was ready. After my visit he stayed in touch via email, and checked to make sure he wasn't being too pushy or too distant. Perfect!I worked with CarBargains to get bids from area dealerships, and even though Stohlman's in Tysons didn't bid, they did match the bid from Stohlman's in Herndon. So I got a great price at the location most convenient to where I live.David Jennings was great, and I really feel like his approach represents Subaru in general, not just David. I've never owned a Subaru before, and they have already earned more loyalty from me than any other brand I've bought in the past (Toyota, Honda, BMW, Lexus, Ford, Audi).

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Kristen

7 de ene. de 2016

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I was not expecting to leave with my brand new car but Charles was the best! So patient and kind. He really helped me decide and I'm glad I did! Thanks Charles!

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FW_Outback

7 de ene. de 2016

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Had a great experience with Chris LaPorte a few years ago when he was with another dealer after my sister bought a new Subaru from him and recommended I work with him. So I found him working at Stohlman Subaru and reached out to him regarding the 2016 models. Of course I told my sister he was there and we both ended up purchasing new Subarus. Chris was fantastic and worked with each of us to find the model/color we wanted. Chris is awesome to work with and made the whole car buying and trade in process a dream. I have purchased cars from Stohlman in the past and really appreciate the professionalism of the staff working at this dealership. Several followed up to make sure the service was good and my questions answered.

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Jakewrx16

6 de ene. de 2016

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I first made contact with Chris La Porte back in September of 2015 with interest in the 16 WRX. He is the first salesman I've encountered who didn't try to get me to walk out of the store with a car. He actually told me to wait a couple months and come back in December. He stayed in contact with me over the 3 months and when we met again the first week of December he wrote up a plan for the car I wanted. I told him how much time I needed to get the money, he worked is butt off to get the car I wanted (not on site), and at the end of the month I walked out with the exact car I wanted. If you want a salesman who will give it to you straight Chris is the guy. He will work with you to make sure you get exactly what you want. Go see Chris La Porte!

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cvillejetta

5 de ene. de 2016

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Great experience with Stohlman VW and the credit goes to Javan. Javan was very professional and pleasant to work with through the entire process. He even helped us out three weeks after the car purchase by expediting the delivery of the vehicle tags. Love the car and appreciate the excellent service from Javan!

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jld444

5 de ene. de 2016

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Javan is the man. Would highly recommend him (or anyone else) when looking to buy a new car. Thanks again Javan! I love my new car!

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j0121

3 de ene. de 2016

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Neil was by far the most accommodating salesperson that I spoke to while calling all of the dealers for pricing in the DC area. Not only did he provide us with all the information we required , he was also very polite and patient. Once we arrived he treated us as valued guests even though we showed up near closing time, and he was already assisting two other couples at the time. He was kind and provided an extremely thorough walk through of the vehicle when we purchased. Sam I have never had such a wonderful experience at a dealer in my 23 years of shopping for vehicles. I highly recommend Neil and Stohlman Automotive if you are looking for a Subaru.

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ownermental

3 de ene. de 2016

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I purchased my Impreza days before the end of the year, and it was very busy in the dealership. Chris convinced me to come in before the end of the year and made sure I didn't regret that decision. Even though he was juggling a couple of different customers he made sure I was happy with the process at every step. I'm very happy with my car and the experience. Everyone I worked with was incredibly nice and did their best to make my experience there wonderful.

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1969HotRod

2 de ene. de 2016

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I am an avid enthusiast of the VW GTI. Im not in need of a vehicle because I own 3 but always appreciated German engineered machines. During the last month of December I browsed the internet all week at which time I came across a 2009 GTI 2.0 4cyl. automatic, United grey metallic stock # v6049801. I emaliled Stohlman Automotive expressing my interest in the vehicle. Mr. Yaw Pepra immediately returned my email uploading additional photos and information on the vehicle. At this point pretty much had me sold. Over the course of 2 days myself and Mr. Yaw Pepra exchanged phone calls and emails. I scheduled to meet with him on 1/2/16. I traveled to Tysons Corner from Baltimore City to meet with this idiot and all I was met with was lies and deceit. Pretty much destroying my experience. VW should know that greedy salesman and poor sales tactics kills sales volume. Mr. Yaw Pepra had know desire promote the sale of the vehicle but only pushed to persuade me to finance the car through whatever means he provided. I'm a well established professional and my only interest was in the automobile. This idiot wouldnt sell me the car. I dont understand. he alleged someone put a down payment on the car Friday Jan 1, 2016. He forgot he sent me an email informing me the dealership was closed on New Years Day and there was a big sign behind him that said closed New Years day. Also contradicted himself saying he doesn't hold cars for people. Thanks Yaw

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Mpappas

2 de ene. de 2016

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This was my second experience dealing with Stohlman VW and it won't be my last!! Javan handled my transaction, I turned in my 2013 Passat and leased 2016 Passat. Javan truly accessed my needs, the negotiations were simple, they processed the paper work while I had a scheduled meeting. Two hours later I returned and 45 minutes later the transaction was complete...easy. They found the car I wanted at a price that worked for me. Today, I picked up my Passat...Love it. Javan went over all the bells and whistles and sent me on my way....I highly recommend Javan and the Stohlman dealership. Happy Customer...Thanks

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JeanRph

1 de ene. de 2016

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Can a car buying experience be headache free, easy and enjoyable?It can be if Chris Laporte is your sales rep. From first meeting to the closing of the deal Chris was friendly, informedAnd very efficient. He helped my husband and I decide which Subaru SUV made the most sense.He patientlyAnswered all our questions and worked with us to get the best deal. We bought a Subaru Forester 2.5i Touring with the "Eyesight" saftey features. Great experience, Love the car.

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Christine

31 de dic. de 2015

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We just made our first Subaru purchase this week with the help of Chris La Porte. Chris has a lot of experience to bring to the table, is down to earth, and put our satisfaction at the forefront of our deal. Chris was able to locate the Forester we wanted and continues to go the extra mile to ensure that some additional touch ups will be taken care of by the dealership to our liking. I look forward to enjoying our new car and know that Chris is a fantastic resource to reach out to.

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mcleanbuyer

30 de dic. de 2015

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My husband and I bought a GTI from Alan Soon, it was a good experience. We got a test drive and purchased the car in one afternoon. The process was pretty efficient, and we got the price from the true car site, which made things easy. We also got a good price for my trade in. I would recommend this dealer.

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Doc1947

29 de dic. de 2015

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I have purchased two vehicles previously from Stohlman. One was in Oct. of 1992 when I bought a Mitsubishi 3000 GT SL and one was in Sept. of 2002 when I purchased a VW Passat. I have always found Stohlman to be competitively prices and the sales and service department always took good care of me. This time,I dealt with Chris La Porte, a Subaru Salesman. He was friendly,knowledgable, and honorable. When he promised something, he delivered. Chris told me he would match any deal I could find and he did. In addition, he gave me at my request a bottle of touch up paint and arranged to have my after market protective side moldings and rear bumper protector installed at no additional charge. Chris was enjoyable to work with and followed through on everything he said he would do and I would recommend him to other customers. He is a little hyperactive and I think a little Ritalin would go a long way in helping him slow down a little but he does get everything done in a short amount of time so that is a good thing and he doesn't seem to forget anything. I would endorse using him as your sales rep. Hesham Kamal, the finance rep. was also a pleasure to work with. He offered me options regarding extended warranties and service agreements but did not to try to push me to buy them. He was also friendly and easy to work with.

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Sean

29 de dic. de 2015

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My wife and I just bought a new Impreza (our second purchase from Stohlman Automotive in Tysons) and Chris La Porte was a pleasure to work with. He was very responsive and knowledgeable, and never pushy or overbearing. Chris provided exceptional service and we would not hesitate to work with him again. We couldn't be happier. Thank you Chris for a stress-free car buying experience.

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chrismasjetta

28 de dic. de 2015

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Stohlman was my third car-buying experience and by far the easiest... Alan Soon, my sales rep, was knowledgeable and engaging, never pushy. He listened and delivered exactly what I needed. Walked in on Christmas eve and came out with a very nice present for the wife, and a great deal!

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Siavash

25 de dic. de 2015

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My wife and I just got a new 2016 Outback and the buying experience with Chris La Porte was great! Chris is very knowledgeable and he is very easy to work with.We spoke with another Subaru Dealerships before we chose to work with Chris La Porte at Stohlman in Tysons Corner. Our budget was not flexible and the other dealership didnt try hard enough to give us the Outback that we wanted, but on the other side, Chris worked his magic and he gave us the exact car that we wanted with our budget. Hes really good at what he does! Thank you Chris!

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csarampo

23 de dic. de 2015

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Great and no-stress buying experience at Stohlman. This was our second purchase from this dealer and we couldn't be more satisfied with the customer service we received. From my first inquiry, I found our sales rep, David Jennings, to be responsive, helpful, and professional - providing all the info I needed to complete a purchase. Stohlman honored the price brokered through my bank's car buying service and I got the exact color and options I wanted on a new WRX. Mr. Kamal in finance was very helpful and provided the warranty package I wanted without any pressure, and the process was friendly from beginning to end. Although I did not trade in my previous vehicle at Stohlman, they were very helpful in offering me options to make sure I received the most value for my previous car. Delivery of my new Subaru went very smoothly and Mr. Jennings did a wonderful job walking me through the features and operation of my new car. He made sure all of my questions were answered and at no point did I feel rushed. I also appreciated the helpfulness of all the staff I encountered during my visits to the dealer - at no point did I have to wait to have questions answered or arrange for a test drive. All in all, I was pleased with my experience at Stohlman and wouldn't hesitate to purchase another car from this dealer.

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wagon man

22 de dic. de 2015

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I first started researching a VW Golf Sport Wagon and came across this dealer ( and new-car sales Alan Soon) I found they were able to email whatever information I needed the same day, and by phone the same day. They had no problem discussing prices over the phone---but also on the internet, which saved me a ton of time and hassle. All the staff were professional and I felt no pressure at any point for the sale. I also did not get any sense that they were trying to play any games with me or my wife. At the last minute, my wie decided she wanted to get a minivan, so I did not wind up getting a VW, but I would consider this dealer in the future if I had to replace another one of my cars.

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leey216

21 de dic. de 2015

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This was my second vehicle purchase from Stohlman. The first time was in 2011 and I worked with Stephan Sagbo for my VW GTI - - Stephan is still at Stohlman's and is now managing sales on the Subaru side. For my Forester purchase I mainly dealt with Boris Alvarado. Overall it was a comfortable, non-threatening, no pressure experience. Boris was polite, courteous, professional, and extremely patient. I probably was not the easiest person to work with - - I was often very demanding and changed my mind a few times. The guy was nothing but patient with me and had a good sense of humor. If you're looking into getting a Subaru, check out Stohlman's. Ask about using the Costco auto buying service if you have a Costco membership.BTW, the first time I went to Stohlman VW for my GTI purchase I was there ALL DAY. Stephan Sagbo and one of the business guys invited me to share their lunch with them. I don't know if they were having some kind of potluck/team lunch or something that day, but I totally appreciated that and haven't forgotten about it!

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ForesterBen

19 de dic. de 2015

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Although I had done plenty of my own research before stepping foot in the dealership, Chris La Porte and Hans Ingvoldstad surpassed all my expectations. They blew me away with their knowledge of the cars, helping clarify how complex safety systems worked and giving me practical, no-BS advice on what features make sense. Better still, they were completely transparent about the way prices were calculated and how the process would work. I had done test drives of other vehicles (Hondas and Mazdas), and the salespeople there were nice enough but had to read off brochures just to explain their vehicles.Being a natural skeptic, even after I narrowed my search to the Subaru Forester, I hope Chris and Hans will forgive me for checking around at other Subaru dealerships just to make sure I wasn't missing something or getting a better deal elsewhere. It was my first time buying a car on my own, so I wanted to be sure. The calls and visits to other dealerships turned out to be a waste of my time. Chris and Hans knew more about the vehicles and were more up-front about how the cars behave in the real world than anyone else. And no one beat them on price.When it came time to buy the car, I had my guard up, but again, my skepticism proved unnecessary. I did a trade in of my old vehicle, and Chris made sure I got a good deal or was happy to advise me of a place where I could get an independent appraisal to make sure I had a good deal. As for the new Forester, Chris and Hans set me up with exactly what I wanted with no pressures and no tricks. The price was great, and checkout was a breeze.I know it sounds like I'm hitting all the cliches for a dealership commercial, but the experience really was terrific. Feel free to shop around, but you'll end up coming back here.

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TheDCDude

16 de dic. de 2015

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We test drove a bunch of cars before zoning in on the Subaru Crosstrek. Chris La Porte was a joy to work with and let us drive it multiple times until we had made our decision. Kept us completely up to date on car info, very knowledgeable, but left us alone when we wanted to be. No harassing phone calls or annoying emails. Just solid info when we wanted it. When we'd decided to pull the trigger he and the dealership made the purchase process fast and painless, as it should be and rarely is.Very satisfied and I'd recommend the dealership and especially Chris to anyone interested in Subarus.

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hubertz

15 de dic. de 2015

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Buying my new Passat with sales rep Alan Soon is a great experience. My wife started with online research and found this dealership and communicated with Alan before we went in. He is very polite, honest, and prompt to our various questions, Then we went to the dealership and test drive the car with Alan, he showed his professionalism and knowledge. He also followed up with us to see if we like our new car and we have any questions. We are very satisfied with Alan's service and would definitely highly recommend him to our friends.

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Mcdanielskh

11 de dic. de 2015

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Chris La porte is very knowledgeable and proactive at getting the sale but he will not waste your time and insult you intelligence with the typical sale BS, instead he zeros in on what you are looking for and how he can best meet that need. In my case, I was looking for a very specific WRX trim level/options and color on short notice and at an extremely competitive price. Honestly, at first I thought that Chris was way too busy to be able to contribute the specific attention that my situation needed, but I was wrong. I visited or talked with Chris on many occasions over the approximately 2 weeks it took for me to decide and every time he remembered me as well as exactly what we had last talked about. It amazes me that he is able to keep track of all the details with all the people he deals with in a day. I could see when I would visit that the man was busy, but he is a very efficient multitasker and always made time to sit down and discuss offers. I had Chris competing with another competitive and active dealer in Waldorf MD, as well as several less active/competitive dealers within a 100 mile radius (As well as one very useless dealer, Ultimate Subaru in Stafford dont waist your time with them). It became immediately obvious that Chris would be able to get me exactly the WRX I wanted and very quickly because of the volume of sales that he does. However, I did not think at first that he would be as hungry for the deal as the other dealers because he does so much business already. Boy was I wrong; what I had not known at first is that Chris makes so many deals because he is willing to work for it and he does not like to lose a deal. If you present Chris with a reasonable counter offer or factual and credible offers from other dealers, Chris will work with you to get you the best deal he can; hes not trying to make all his profit on just a few cars like many dealers. Chris not only got the car but matched the best price I had received. Actually, Chris at Tyson Subaru offered me a deal that was much better. The WRX that the Dealer in Waldorf had was a good deal but would have cost me more by the time I optioned it for what I wanted, and it still would have not been the color I wanted. So when Chris matched the price with a better WRX, I had to play it cool; however, inside I had jumped into the air with a giant Homer Simpson WOOHOO. I had a 2016 WRX exactly like I wanted just two weeks later. I dont thank a dealer anywhere can better the experience I had with Chris La porte and Tyson Subaru.

HC

Horrified Consumer

11 de dic. de 2015

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Spoke with the General Manager as well as her supervisor both of whom made every effort to resolve the issues I described below. I am assured that significant training/retraining has occurred such that my experience seems unlikely to be duplicated. Given the attentiveness of Ms. Dent, etc.. to my upset, I would now like to change my overall rating - and state that I am satisfied with the resolution.When I asked the business person who was doing the financial aspects of the deal. -- about an interest rate quoted on their website as well as the auto manufacturer's website - I was told it did not exist. ALTHOUGH I PROVIDED PROOF THAT IT DID! Was told that the auto manufacturer did not provide financing - which I assumed was true - UNTIL I RECEIVED A BILL FROM THE AUTO MANUFACTURER'S FINANCE DEPT THAT THE BUSINESS PERSO SAID DID NOT EXIST. Was told that my loan was being placed with one vendor - DID NOT KNOW THAT IT HAD BEEN PLACED WITH ANOTHER VENDOR UNTIL I RECEIVED MY FIRST BILLING STATEMENT.When I called the auto manufacturer to complain and query. / while the person who took the complaint seemed genuinely concerned about my issues - after I faxed in several written communications, etc that verified my issues, I did not received a timely response. When I called back over a week later - there was still no response!!!!!My issue is not with the salesperson - it is with the finance department. My questions were either ignored or answered contrary to the facts. AND it seems like neither dealer nor manufacturing care at all about my issues/concerns/experiences.

SM

Sandy m

10 de dic. de 2015

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Had a wonderful experience with Javan at your dealership! When I arrived, my guard was up, having dealt with shady salesmen and dealerships in the past, Javan took the time to show me the car I was looking for, explained all of the benefits and features, and really made it easy to make my decision. I also really liked the modern showroom with the very comfortable leather couches! All in all, Javan was the best car shopping experience EVER, and I DEFINITELY will be making my next VW purchase from him!!

FC

FSO Car Buyer

9 de dic. de 2015

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Hats off to Alan for making the car-buying experience as hassle free as humanly possible. My line of work requires frequent overseas moves, which can complicate the purchase and shipping of a U.S. spec vehicle. As a result, I have certain questions I need answered before committing to a purchase -- none of which are the usual questions posed to sales staff. When Alan didn't know the answer immediately, he committed to finding out, and was quick to get back to me when he dug up the information. In the end, he was able to provide answers that helped me decide on the VW Tiguan.At the same time, Alan took the time to listen to my wife's wish list for the new vehicle, pointing out what various trim levels offered and helping her find the right balance on her priority list. Bottom line: I purchased the vehicle at Stohlman precisely because Alan Soon earned my business for the dealership. It was a pleasure to work with him throughout the process.

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nickgam

7 de dic. de 2015

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Alan was incredibly helpful when we decided to trade in our 2009 VW Tiguan for a newer car. We were fixed to a specific budget and Alan made sure to work with us to keep within that range while still affording us the opportunity to get a newer car. Not only did we end up getting a "newer" Tiguan, we actually decided on a brand-new 2016 model. We were guided through this process with professionalism and friendliness the whole way. The car has been great! I highly recommend Stohlman and most definitely Alan Soon and Mike Parrelli.

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TDUCLA

5 de dic. de 2015

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I would like to commend Trent Norris and Charles King in our recent lease of a 2016 Tiguan 4Motion. This is our 3rd Stohlman VM in our family on each occasion Stohlman VW has been professional, courteous, and delivered an excellent price. In our most recent transaction, Trent Norris spent numerous hours with us on the telephone to answer our questions and to hone in on the exact Tiguan that met our needs. This included providing us lease options on three trim levels and searching and locating what has become a recent rarity, a 4Motion Tiguan. Charles provided us with a non-pressure sales experience and even spent time with us answering additional questions two days post delivery. I have been to other local VW dealerships that played games with the advertised prices and the money factor. With Stohlman the pricing was straight forward and the money factor was better than expected. In fact, the money factor was the lowest we have been quoted. I would also like to thank Mike Parelli in Service for providing us with options for bike racks and once we decided on our best option installed factory crossbars at no charge. If you are in the market for a VW, go to Stohlman first.

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ajnowaczyk

4 de dic. de 2015

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I started researching cars a couple of years ago. Having stalked Edmunds.com, Consumer Reports, a couple of mechanics, and test driving, I ultimately decided to go with a Subaru Outback. I first approached Stohlman Subaru in September 2015. Not being familiar with the process I was worried that I'd be approached by a pushy salesman. Far from it. Randall was very knowledgeable, and patient. These are two things that were very important to me in the buying process.I did several test-drives, including one with my 2 year old, and a car seat installed. Randall was very accommodating during these test-drives. I also sent several emails in which they were responded to promptly, and professionally.I think I paid literally a couple hundred bucks more than I would have somewhere else, but the location was a few miles away from my house, and the level of service I received made me want to make sure Randall got the sale.Overall, pretty hassle-free/stress-free process. I now know why there are so many Subaru vehicles in the Northern Virginia region with a Stohlman plate frame, or stamp.

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test1

1 de dic. de 2015

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I dealt with Chris buying a new Crosstrek. I arrive late in the day about 1.5 hours before closing time on a Sunday. Chris stayed late after they closed to make sure that I got the car and all my questions answered before leaving! He does get a little scatterbrained when there is a lot going on, but once he is focused he can answer all of your questions. He is extremely knowledgeable and will get the job done. And if you have any followup questions, he is willing to help.

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manmather

1 de dic. de 2015

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Just got a new 2016 Outback 3.6 and the buying experience with Chris La Porte was great! He got me into a new Subaru quick and it's the fourth one that I have purchased from him. I would recommend this dealership!Dave M

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Lynn B

30 de nov. de 2015

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I spoke with four Subaru Dealerships before I chose to work with Chris La Porte at Stohlman in Tysons Corner. I wanted a Forester a specific way and it was no where to be found so I had to place an order. We agreed on a purchase price up front and that is exactly what I paid, no surprises! From start to finish, Chris was responsive. He either answered his phone or returned my calls or emails quickly. He kept me informed of the progress from car build, transit, to port delivery. The car was ready to go when we arrived at the dealership and he included some great accessories without additional fee! Chris is very easy to work with and I really appreciate that. Thank you for making this a pleasant buying experience!Lynn

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Todd & Jenny Smith

29 de nov. de 2015

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Tom was excellent! We are a return customer because our first experience was so great (and different from any other dealership we've ever come across). Both times we had done our research and knew specs about the vehicles we were buying before coming in. Both times, the staff (from the sales, to managers, to financing) were extremely knowledgeable about the vehicles and confirmed what we had researched and taught us a lot of new things. Tom was professional, polite, not pushy at all and made us feel appreciated. Sean Deal (our sales guy from last time) was the sales manager this time and remembered us from last time. He & Trent assisted with this sale too. They are both knowledgeable, professional guys and don't beat around the bush about the pricing. I wanted as much done by the time we came in and they had the car waiting for us to drive/buy both times we bought a car there. All features were explained to us in detail and there was no feeling of skipping things because we already own one. We are now loyal VW & Stohlman customers! There are 3 dealerships closer that we have dealt with (in the research process, test driving and then service one time) and we will ALWAYS go to Stohlman from here on out. Their service department is awesome too. I cannot explain enough how different & better this dealership is. We have bought new cars for 25 years now and we have always felt frustrated at lack of knowledge, professionalism, respect and/or felt ripped off after driving away. It was as stream-lined & pleasant as buying a car can be. As far as VW's go, we have had 3 now in the family (Beetle, Passat & Jetta) and we always go drive/compare cars that fit the specs we are looking for in all classes & brands. We haven't found any that have the tight cornering, responsiveness, features (killer stereo & technology stuff) and overall driving experience in that price range. Out of the cars we've driven & owned, German engineering definitely has them all beaten (and we have tried to be unbiased), but VW has the value beaten against other German cars and still drives as tight as their luxury counterparts (and in the Passat's case more HP than most of the standard models of the luxury brands). In fact I drove a BMW 335i & my Passat V6 head to head (almost the same HP) but my Passar felt lighter, more responsive and it was 20k less $! Score! Needless to say, we highly recommend Tom, Stohlman and VW! :)

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franco

25 de nov. de 2015

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I was having my car serviced and wasn't able to pick it up until after hours. J Trent Norris was able to help me get my car and was extremely helpful. Thank you, I really appreciate it

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Tysons Customer

24 de nov. de 2015

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The woman I had the appointment with was too busy so she handed me of to Trent. I told him I had a month to make a purchase, but was worried about Dieselgate, VW's reputation, and incentives that might change until then. He apparently was busy too - he shook my hand, said thanks for coming in, and led me to the exit. I left and made a purchase elsewhere for a much better price through Truecar.com.Personally, a poor experience with a sales manager who had easier (and plenty of) prey. The nature of the business I suppose.

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Hotbabe10

22 de nov. de 2015

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My husband I have bought four Subarus from Stohlman, the last two from David Jennings. David helps with every step of the way. He helped me put together the specific car I wanted, kept me informed while we waited for it to arrive, gave me an excellent price, and helped me set up all the bells and whistles, sync my iPhone, and generally learn my way around a lot of new features once it arrived. He is thorough, knowledgeable, friendly, and very helpful. I highly recommend David if you're considering buying a Subaru. I've been having my cars serviced at Stohlman since I bought my first Subaru in 1999. Ever since Carlos Corea came to work there, my service experience has been excellent. Carlos is a first rate service representative: knowledgeable, helpful, and friendly. He has gone over and above the ordinary for me many times. I always know my car is in excellent hands when I take it to Carlos.

SB

Satisfied buyer

21 de nov. de 2015

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Alan Soon was very helpful and thoughtful. He answered my many questions and helped me sort out options to find what was best for me within my budget, needs, and preferences. At no point did I feel pressured. He walked me through every step of the process. I am surprised to say it but buying from Alan and the Stohlman team was a very pleasant process. They treated each other with the same respect that they treated my wife and I. It is great to have trust in the team.

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JSGB

17 de nov. de 2015

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The staff was friendly, knowledgable and attentive. I visited the dealership several times and test drove the same type of car twice before making a decision. I never felt pressured to buy and I appreciated that they respected my process. In the end I bought the Subaru Forester. The great service does not end with a purchase either. They have checked in with me to see if I had any issues or further questions. They also have a new owner clinic to help people get more familiar with their new cars.

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topg34r

15 de nov. de 2015

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We felt comfortable and trusting of Anson. He sold my wife her 2013 STI and then later on sold me my 2015 STI and gave us great support! I believe he is now in the finance dept. so it will be different to get another car, Maybe he can be our finance guy for our next purchase! Definitely recommend Anson for his true help and helpfulness!

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AnnieB

15 de nov. de 2015

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Neils Ribeiro provided outstanding customer service when I was car shopping. It was definitely worth the added time to travel from Maryland to Stohlman in Virginia. He was extremely knowledgeable and patient in explaining the features of my new Subaru Impreza and even setup Bluetooth contacts and favorite radio stations. I couldn't be more pleased with the service I received.

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cyber_nerd

27 de oct. de 2015

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None of the local Subaru dealerships had the desired configuration of the 2016 Outback 2.5i Ltd we wanted, but I knew based on our previous experience with Chris La Porte (when buying our last Outback only 3 years ago) I would rather order from him and wait than deal with anyone else. Chris ordered it, knew exactly how long it would take to arrive from the manufacturer, and took a great deal of time making sure he addressed any questions he had. We just picked up the Outback this week, and we have another good transaction with Chris.

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mhphan

26 de oct. de 2015

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Chris was very helpful with the purchase of my 2016 Outback. He took to the time to ensure I got what I needed and followed up quickly with any issues I had.

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EAJ77

24 de oct. de 2015

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Working with Alan to lease my 2016 Jetta SEL was the best car buying experience yet. He had the car I wanted to test drive ready and waiting for me when I arrived. He took time to get to know me and what I was looking for. Alan goes the extra mile with following up after your purchase. He really goes the extra mile. Working with Alan as well as Peter in Finance and Jamie and Sean in Sales was the most relaxing and honest car financing experience I have had. This is my fourth VW and second one through Stohlman. They truly offer the best selection, quality, and value. They appreciate their customers. Visit Alan and the rest of the Stohlman team today!

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rwolcheski

22 de oct. de 2015

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My wife and I are both long time city dwellers who hadn't owned a car in a decade, so the prospect of buying a new vehicle was daunting to say the least. That said, we couldn't be happier with our purchase experience at Stohlman. Boris Alvarado and Anson Lee Sam were both consummate professionals who were friendly, informative and transparent through every step of the process. We walked away proud owners of a new Impreza wagon and look forward to continuing our relationship with Stohlman.

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TJ1757

22 de oct. de 2015

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My husband and I purchased a new 2016 Subaru Outback from Stohlman. We'd visited a few dealerships in the Northern VA area to compare pricing & deals and were drawn to purchase from Stohlman in Tysons due to the excellent support from Chris Laporte. He quickly matched the price matched another dealership and made the overall car buying experience enjoyable, easy and fast. He was also able to get us the car that we wanted sooner than expected which was much appreciated. Chris was always very responsive to all communications (emails, phone calls) and you could tell he really cared about making his customers happy. He went the extra mile in all situations. I highly recommend working with Chris if you are looking to buy a Subaru. We love ours!!

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l&h

21 de oct. de 2015

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My boyfriend and I came to Volkswagen looking for a Golf and ended up leaving with a Passat. We had the most pleasant experience with Alan and the rest of the staff. Alan was able to guide us to the car that was right for us and give us a great deal. His approach to car buying is excellent, he really gave us our space and allowed to discover the car and determine that it was right for us. At the same time, he was very informative and helpful when it came time to making a decision. We were also so happy with the manager, Sean, who gave us a great deal on the car and with Sameera for handling the financial process so smoothly. Alan and his team truly made the car buying experience an enjoyable one and we would highly recommend the services of Stohlman Volkswagen to anyone interested in discovering the right car for them.

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dhs1963

19 de oct. de 2015

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I came in, asked to see a car, and liked it. I was ready for the price fight, only it did not happen. I sent my wife over to look, and she liked it, so I talked to Chris on the phone,, and gave the specific car/color combination; he did not have it in stock, he got it in a few hours, and called me when it was ready. I came, in signed the paperwork, and drove home.

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VQT

13 de oct. de 2015

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I was looking for a specific color/equipment combo 2015 VW GTI & in the DC/MD/VA region, there was like 5-6 cars with this exact configuration. My local 2 VW dealer in Richmond, VA wouldn't come close to the budget I was looking for.However, when I contacted Stohlman of Tysons Corner via a web form & got a call back from Trent Norris - the wheels were in motion immediately for an agreement.Trent was almost immediately able to agree to my budgetary needs.No back & forth via email or phone tag.No strong arm pressuring to get a few more bucks.We agreed to a deal on the phone that allowed me to fit my budget with no hidden costs.Left me with enough dollar$ to buy a 50K maintenance plan from finance rep Sean (Hesham Kamal) - another easy going no pressure Stohlman team member.All in all I was EXTREMELY happy with my purchase experience at Stohlman of Tysons.Having grown up in Vienna, Tysons was the last place I thought I would be able to purchase car at a great price without the usual bevy of slick, high pressure, slime-ball automotive dealers harassing me.But Stohlman esp. Trent - is the exception to the norm in Tysons.I came up from Richmond on a Saturday in late July & Trent was waiting with a big smile and walked me through the capabilities of the GTI. Then Sean went over the final paperwork with the added maintenance agreement purchase.Everything was ready and waiting for me as they took all my info via email & phone prior.I was in-out in ~60 mins.They even came up me with a better loan rate than the vaulted PenFed blank check!I didn't have any buyer's remorse like I had overpaid and actually got a better deal than what I had planned for. Now this is how car buying should be like in the 21st century!I couldn't have asked for a more pleasant purchase experience & I can't wait to buy another VW from Trent & Stohlman in the future!

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NewBuyer

6 de oct. de 2015

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Mike was wonderful. He was personable, readily available and more than knowledge. I truly enjoyed my purchasing experience at Stohlman. Mike was able to get me a great deal on my car. I felt at home and relaxed. I didn't feel like I had to play games to get a good deal.

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Alanna

3 de oct. de 2015

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We really cannot say enough good things about Alan Soon. I was not looking forward to buying a car and he made the process seamless, enjoyable and easy. It is evident the moment you meet him that he goes above and beyond for his customers, ensures you are educated so that you can make the best decision for you and he truly cares about providing excellent service to you. We are beyond pleased with our new Passat, and above all very grateful for the incredible customer service that we received from Alan. You very rarely deal with someone, especially in sales, who is so genuine, honest and KIND. No matter the distance, we will definitely be coming back to Alan for our next purchase and will be recommending him to anyone that is looking to purchase a car! Our family will always be in touch with Alan when purchasing cars. He's absolutely fantastic.We also worked with Hesham Kamal--another stellar customer service experience. He was through, helpful and a pleasure to work with. We highly recommend working with him.We had a great experience at Stohlman!

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KateClark

1 de oct. de 2015

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Prior to visiting Stohlman, I spent months getting quotes for VW Tiguans. I contacted every dealer in the DC region, and many from the state which I recently moved from. In visiting and speaking with the other dealerships I had some negative experiences which made me very hesitant in buying a car and going through the stress and hassle. I finally decided that I would wait indefinitely to buy a car, as it seemed that I would be unable to find what I needed.I contacted Stohlman online to get some price quotes, and was pleasantly surprised at how much better their pricing was compared to other dealers. I particularly appreciated the overall attitude of the dealer, as it seemed much more straightforward and upfront than others.I ultimately started talking to Alan Soon as my salesman, and I am very glad that we got in contact with one another. Alan helped me through the buying process, as I was very hesitant and uncertain. I initially decided not to buy the vehicle but eventually reconsidered and came in, due to the customer service and good communications I had with Alan and .Perhaps the best part of dealing with the staff at Stohlman, and Alan in particular, is the sense that good people work here. It is evident in his work that Alan goes above and beyond for his customers, and truly cares for their well being. I am very glad for the great deal that I got, and above all very grateful for the great service that I received. I want to thank Alan in particular, as you rarely deal with someone, especially in sales, who is so genuine. Even though there are dealers closer to my house, I will definitely be coming back to Stohlman for my next purchase!

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Dr. Spaceman

29 de sep. de 2015

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My car selectng process took about a month across several different makes and models. Mike was very patient, knowledgable about the cars, and pleasant to do business with. I wish all dealer experiences could be like this one.

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cindy

27 de sep. de 2015

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We bought a 2016 Subaru Outback from Stohlman in Vienna. This was the best car buying experience we have ever had. Our agent was Neils Ribiero and not only was he very knowledgeable about all of the Subaru vehicles, he was also very patient. Zero pressure and when it was time to make the purchase Neils worked hard at getting exactly what we wanted. By the time we were finished with the purchase we had also spent time with Stephan Sagbo who was also extremely patient and is someone, like Neils, who really knows Subaru cars.The next time we want a car we will head back to this dealership for sure.

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CZbrock

23 de sep. de 2015

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I worked with Alan Soon over the course of several weeks trying to track down a rare VW Golf. At the same time, I also engaged with another local dealer in the hopes of finding this car. I can state unequivocally that Alan Soon was the best salesperson I have dealt with. He is incredibly responsive, professional, and goes above and beyond as evidenced by his constant searching of local and national inventories. Ultimately, I wound up purchasing the car from a dealer that had the car I was looking for in another state, but I wish I could have given Alan the business; he certainly earned my trust. I do plan on using Stohlman for my servicing needs. In a day and age where the true meaning of customer service seems to be in peril, Alan Soon gives me much hope.

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Raymond S.

23 de sep. de 2015

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Mr. Carroll Prince is a top notch sales consultant, very professional, friendly, polite and very pleasant to deal with. While shopping for a new All-Wheel Drive car (never owned one before) he clearly convinced me of the quality Subaru vehicle (including test drive) which met our wished for requirements and quickly led to a seamless and smooth car buying experience. The supporting staff was equally efficient and very prompt in completing all formalities leading to a pleasant "out the door drive-away" experience.

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kathy123

20 de sep. de 2015

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This was the smoothest and easiest car buying experience ever! Fantastic dealership. Nermin and Sean were wonderful. Both were extremely courteous and professional. Nermin was extremely helpful and patient going over features on the car with an older driver. This purchase was for a 2016 Beetle, but my family has purchased three additional cars (Toureg, CC, and Passat) from this dealership, and each transaction was excellent. I would definitely recommend this dealership to anyone looking for a smooth and professional experience.

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GraceAnne K

19 de sep. de 2015

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My 10 year old vehicle blew up, quite literally. It cant be driven.So I was on a mission to find a replacement and not at all happy with the situation.I was in a bad mood. I have a hearing problem. I was also out of patience with car salesmen for Oregon to Ohio who have listening problems. In the past 2 days Id been told everything I did not want to hear when I called Stohlman. Lucky for me Alan Soon answered the phone. Even though he only sells new cars, he listened to my tale of woe and didnt pass me off to someone else. He went to the trouble to find out about the 2015 Touareg the dealership had just listed on the internet (they are really hard to find). He waited over an hour for me to drive to the dealership, had the key in hand and took me out for a test drive that included all the types of driving I told him we encounter on a weekly basis: mountain driving with hairpin curves, in-town high traffic driving and things like the need for threshold braking, responsive acceleration, off-road capabilities. Alan took the time to figure out a test drive that covered it all. He even showed me where I could hit the gas to get a feel for the acceleration. He showed me exactly what I wanted to see and told me what I needed to know. He knew the vehicle, he knew the specs, he new the capabilities and most importantly he understood our crazy schedule. We purchased the car from Alan Soon in just under 24 hours. It does not get better than that. No matter what you are looking for talk to Alan Soon first.

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Ko Kim

18 de sep. de 2015

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I had a great experience at Stohlman VW this week. Alan and Sean helped me get out of my previous lease early with no penalty and get a VW Tiguan on a new lease with a great deal. Hesham was also very good at getting all the papers done quickly and accurately. I am very happy with my new car and the car leasing experience at Stohlman VW. Would highly recommend.

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Joseph87

18 de sep. de 2015

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Renee was by far the best when it comes to customers serves. She help me get a brand new 2016 wrx at the best price and did whatever she could to help me out . If you want to get a great deal , go to the Subaru dealer in tysons and ask for her, you won't regret it

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g and cb

18 de sep. de 2015

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Javan gave us the service and attention we required to make an important decision in our lives. He answered our multitude of questions with ease and confidence without pressure to decide quickly. He patiently listened to our concerns. He gave us confidence that we were making the right decision. If he did not know the answer to a particular question, he promptly researched it and got back to us with the answers. The deal and the service that we received at Stohlman and its excellent sales force (in particular Javan Jackson and Sean Deal) made the three hour trips from Newport News worth the drive.

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Rommel L

17 de sep. de 2015

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I just got my third brand-new Volkswagen CC in four years from the same Sales Consultant, Nermin Hadzihasanovic of Stohlman Volkswagen in Tyson's Corner. He knows his clients well and consistently delivers superb service. No frills, straight-forward, accessible, and easy to work with. He has proven to be my only go-to guy when getting a new car!

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Nemedc

15 de sep. de 2015

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I work in a profession where people get viewed as uncaring, untrustworthy etc... Professions that are viewed in the same vain are doctors, lawyers, plumbers and of corse, car salesmen. Well, Alan Soon kicks that perception out the window. He never pressured me into buying a car I didn't want. In fact, this whole process took over two weeks because I was unsure of what I wanted to do. Not one time did I feel like Alan, or anyone else on the team, including Trent and Peter, rushed me or pushed me to the side. It was a pleasure buying a car from Stohlman. Alan gave me a tour of the facility and it's very well kempt. I see myself returning to this VW for car needs and maintenance, even though I live in NE, DC and there are VWs closer. Even after I bought my car I received calls and emails from Alan and the team asking if I need anything and thanking me for my business. This was a great experience. And trust me, I HATE make big purchases and having to make monthly payments. So I don't just hand out compliments. Alan and the team at Stohlman earned it. They have a VW new car buyers event that the do on Thursdays. I'm going to make it out to one of them and let them know in person how pleased I am.

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LAF

15 de sep. de 2015

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The service department of Stohlman is the best I have encountered in the DC area. The service advisors are most helpful, and try to figure out best how to make the customer happy. I have a car with tire problems, and now am using some test tires to be sure that they will work for me. Thanks to my advisor Mike Parrelli for helping me out.

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Bill

13 de sep. de 2015

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I went to Stohlman in order to test drive a BRZ. Chris La Porte went for a ride with me in the 2015 they had on the lot at the time. My intent was to wait and purchase a 2016 due to a difference in features(mainly backup camera). In the end, Chris was able to work with me on the price of the 2015, so I was able to add a camera with the money saved and got my new car sooner.Chris and Peter both made the test drive, sales, trade-in, and financing a fast and painless process. The dealership also has a new owners clinic and checks in post-sale. Not something I needed on this purchase, but it's nice that they're available. Would definitely do business with them again.

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rate123

10 de sep. de 2015

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I was looking at the Passat and was being helped by Alan Soon who made the entire experience extremely easy, comforting, and very informative. I really appreciated his honesty and dedication to what I was looking for. He answered all the questions I had and went above and beyond to make sure my family and I were pleased. I would 100% recommend family and friends who are looking for a Volkswagen to be helped by Alan because I've never had a better car shopping experience.

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Nierman

10 de sep. de 2015

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Alan was the best. Easily the best car buying experience I've ever had. Alan understood and was attentive to my specific requirements. He was responsive. He was knowledgeable. The next time I buy a VW, I will call him without hesitation.

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kelly9

9 de sep. de 2015

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I recently purchased a Subaru Impreza from Stohlman's. My family and I were lucky to work with salesman Carroll Prince, who helped us navigate the decision making process. I live in an area that needs all-wheel drive, and I'm extremely happy with the Impreza. Driving feels effortless and fun. I highly recommend both this dealership and Carroll Prince as a salesman!

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ppmmgg47

8 de sep. de 2015

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I purchased my 1st car from Stohlman Subaru three years ago and that's why I'm back for a second time. Everything from sales to service has been excellent. There was a time when I used to go to Fitzgerald in Maryland, but I became displeased with their customer service. Moving to Stohlman Subaru was like a breath of fresh air. So glad I mad the move .... even though it's a bit of a drive ...... it's worth it!!

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sterrell01

5 de sep. de 2015

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I had an excellent experience with Alan Soon. He was very helpful in providing honest and thorough advice on cars and options. He was persistent but not overbearing. The dealership is on the smaller side, but I found their inventory of new cars to be sufficient. Their used car inventory was less substantial than some of the larger dealerships,

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TK09VT

4 de sep. de 2015

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I came here to purchase a VW and it was a very easy and calm experience! Marie was a great person to work with and made me feel secure and comfortable. She didn't hassle me and was very down to earth. She also knew EVERYTHING about the car so she could answer all of my questions! I highly reccomend Stohlman VW!

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Spencer

3 de sep. de 2015

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The salesman is very helpful. The information he provided is very detailed and the service is satisfying. The environment is also very nice and friendly.

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Shellbell

2 de sep. de 2015

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I recently purchased a car from this dealership and I have nothing but great things to say everyone from the lovely receptionist who fed me candy to my sales man Javan Jackson to the finance office. I had previously purchased three cars from Fairfax VW and I regret it they are horrible in comparison to Stohlman. My mom had recently passed away and she had a car with Fairfax and I was stuck with it they were not able to help me with it and told me to file for Bankruptcy they are a horrible place. Stohlman AUTOMOTIVE IS AMAZZZZZZZZZZZING!! 10************ Javan Jackson is the BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! He gave me a great car with a Tiguan and I love it. Best place ever this is my new car home.

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Mary

31 de ago. de 2015

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In February, I bought a 2015 Outback from Chris La Porte. I had been to one dealership and had been largely ignored by the salesman, and I had also done quite a bit of online shopping. I did yet snother test drive--this time with Chris. He was friendly and knowledgeable without being pushy. I was about to buy a car from an online dealership when Chris offered me the same car with an additional package at the same price. A few days later, Chris called to tell me the car was in and asked when I could pick it up. When I said I needed to call a friend to drive me, he offered to pick me up. Couldn't ask for a better buying experience.

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Christine

28 de ago. de 2015

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I bought my 2016 Premium 6-speed manual Subaru Forester from Chris La Porte a week ago and am very happy. I test drove the one manual transmission Forester that Stohlman had on the lot over 8 mos ago when I was casually looking, and I remembered Chris later on as the guy who helped me and really loved his Forester. He had pulled out his phone to show me a video of how his own Forester handled in the snow because he knew that was important to me for my next car (Did I mention he loved his car?). I asked for him by name 8 mos later and we made the deal within a few days. This was especially remarkable because I would only take a manual transmission, wanted a few special options, and had color preferences. I had done my homework on pricing, packages and options, and I felt that he was reasonable and fair at every point in the buying process. Chris will be my go-to guy for Subaru questions and I would recommend him when you're either just casually looking or seriously ready. He'll make it fun in both cases.

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Happy Subaru Owner

28 de ago. de 2015

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I recently purchased a Subaru Legacy from Stohllman at Vienna. The sales representative I dealt with was Mr. Hoang Nguyen. From initial contact to closing of the deal Hoang was a true professional who was focused on serving the customer. He went to great length to listen to what I wanted and to provide a product that met my expectations. I could not have asked for more and I highly recommend Mr. Hoang Nguyen to buyers looking for a top notch sales representative.

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renmax

27 de ago. de 2015

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Ms. Kim is a professional, helpful and fair salesperson. She was responsive to our emails and offers. Unlike salesmen we dealt with at another dealership (Lindsay VW), she was never pushy or rude. If you are in the market for a new VW, we would highly recommend working with Ms. Kim. You won' t be disappointed and you will get a great deal! Highly recommend!!!

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Tim

27 de ago. de 2015

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We worked with Daniel DeRosa over Memorial Day weekend on the purchase of our 2015 Passat and can't tell you how easy it was to work with him. Car buying is something we don't look forward to because of salesmen we've worked with in the past. Thankfully that wasn't the case with Dan. He worked with us on the price and trade in, which according to my research prior to going shopping, was a fair price. Great car and salesman! We hope the service department is just as good.

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aaaaaaaaaaaaaaaaaaaaaaaaa

25 de ago. de 2015

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I test drove vehicles at many different dealerships, and just the atmosphere at Stohlman is enough to set it apart from the other dealerships. The workers are all very friendly and helpful in choosing out trims and vehicles. I had done a ton of research before even going for a test drive, but there was still a lot of great info they were able to give me that I never would have found online. Most importantly to me, though, is that even after the sale they continue to provide great service,

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jim75

25 de ago. de 2015

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What a pleasant experience meeting Hoang at Stolhman Subaru. Hoang's professional knowledge and attention to detail amazed me. I was extremely satisfied with the purchase of my 2015 Subaru Legacy because of Hoang and his courteous demeanor. I sincerely appreciate the detailed explanation Hoang provided me with all of the features of the 2015 Legacy. I left Stolhman Subaru completely satisfied with the purchase of the Legacy.

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vienna1.

24 de ago. de 2015

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I walked into Stohlman Automotive thinking that it would be the typical dealership experience (i.e. a sleezy old salesman trying to upsell you to the max). I was pleasantly surprised to be greeted by Javan. He walked me through every step, including 2 test drives, in order to help me make the right decision. I never felt any pressure, and I felt I could be honest with him about the features I liked and those I didn't like. Javan gave me all the information I needed to understand the controls of my car. He even went above and beyond by helping me set my presets and my clock, etc. Javan was relaxed, and willing to spend as much time as necessary in order for me to feel comfortable. Javan showed me all of the features of my car, including spare tire, how to open the gas tank, where to put various items, etc. He was extremely thorough! Not to mention that the interior of this showroom is gorgeous!

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Nari Kannan

21 de ago. de 2015

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We just leased a 2016 Subaru Forrester from Stohlman Subaru. Carroll Prince was outstanding in making the whole process go through so smoothly and so pressureless, I was pinching myself to see if it was really a car dealership! Carroll Prince found exactly the color and options we needed, had that ready for us in a couple of days. He gave us a price that was even lower than what the Consumer Reports TruCar gave us a certificate for. He patiently went over all the features of the car, made sure that the leasing process was taken care of in the background while he is doing all these other things!Carroll Prince does things the old fashioned, honest, upfront way! He's gold in my opinion and made this while experience a very pleasant one. I would highly recommend them and Carroll!

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refresh13

18 de ago. de 2015

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What a great person. Alan is always committed to help customers with friendly smile and kind explanation. Most of dealers here are way younger than him. He might be slower, less responsive. He, however, tried to put 120% of his competence on customers so I was gradually could not help being grateful to him. I guess this is because he knows about his relative weakness precisely. I could not complain about anything.

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NOVAVWFAN

17 de ago. de 2015

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I recommend seeing Alan Soon for a very informative and stress free experience . I never felt pressured and the whole car buying process was a pleasure. He took his time to explain things about my new Passat LE. Alan worked with me to shape a deal that I was comfortable with.

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Brian McMurry

14 de ago. de 2015

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I just purchased a 2015 Volkswagen Passat TDI SEL Premium from Marie Kim and Stohlman Volkswagen in Tyson's Corner and I would highly recommend them to others. After speaking with Marie on the telephone and making an appointment, I arrived to find the car I wanted parked out in front of the dealership. Marie demonstrated an excellent knowledge of the vehicle, it's construction and design, and all of the various functions and features. Then, she let me test drive it along a winding and scenic route which really let me put the car through it's paces.Before purchasing my car, I shopped at three separate dealerships and online. Stohlman gave me the best price for my trade-in and for the car I purchased. Following the sale, Marie included a tour of the dealership and she spent a long time after the sale making sure that I was perfectly comfortable with my new car. In addition to Marie, Alan Soon was also very helpful to me as was Sales Manager Jaime Dent. Finally, Stohlman has the friendliest Finance Manager you'll ever meet in Sam Kasraie. He was an absolute pleasure to deal with.I would highly recommend that you call Stohlman Volkswagen and ask for Marie Kim when you're in the market for your next car. I've had a great experience and you will too.

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howiesatgmail

14 de ago. de 2015

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We would like to extend our thanks and appreciation to Alan Soon and staff.Our son Ryan purchased a Passat but I had to be present to sign the paperwork on the trade in which was in my name. Alan was very professional, courteous, and accomadating to us all. I would also like to add that this was one of the quickest and smoothest car purchases we have ever been involved in with a dealership!What an asset Alan makes to your sales team! Many thanks for a great experience!Bob & Linda Howie

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Passat Guy

13 de ago. de 2015

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Dealing with Sean Deal was a very informative stress free experience . He took his time to explain things about the Passat TDI Premium that I purchased and helped me work out a deal that I was comfortable with . Overall I never felt pressured and the whole car buying process was a pleasure .I will go to Stohlman VW for service and recommend friends and family to shop there.

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abernalt

12 de ago. de 2015

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Alan and the staff at Stohlman provided terrific customer service in a no-pressure atmosphere that made the whole experience of buying a vehicle smooth and hassle-free. Alan in particular was extremely helpful, considerate, and caring during the whole transaction. I would definitely refer my friends and family to this dealership.

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Rosie & Ed

12 de ago. de 2015

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This is our 1st VW Passat & Nermin at Stohlman Volkswagen made this a positive experience! His love & knowledge of the VW technology & features was very evident & it helped us to confirm we were making the right decision in choosing the 2015 WV Passat with sunroof & navigation! We are very happy with our purchase & with the price we paid for our car! Good team!

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the_joneses

11 de ago. de 2015

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The staff we worked with were very friendly and provided excellent service (not pushy at all). Alan Soon provided an exceptional experience during the test drives and selection process for the right car for us. Alan is an informative, patient, and thorough sales consultant, as well as a great listener who made us feel comfortable with his personable conversation. He devoted plenty of time to make sure we knew how the special features of the car functioned, gave us a tour of the service center for future reference, and filled the gas tank in our new car before we left. We would definitely recommend him to our friends and family.

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iancheng007

11 de ago. de 2015

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The people are very nice there, they helped me get the car I was look for. It was a very good price. The sales consultant was really professional and considerate. I would recommend my family and friends to go there.

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sshoop

9 de ago. de 2015

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I was seeking a lease arrangement for a 2015 Jetta and Alan Soon, with an assist from Marie Kim, made the experience excellent. Test drives of the GLI and SEL were of generous length, allowing me to obtain a full impression of each car and facilitate my choice. We arrived at what I feel were very equitable terms for the lease, the car was well prepped before I took possession and was delivered to my home as requested. This was my third VW purchase from Stohlman and I will not hesitate to return when the need arises to again wrap myself in a new, high quality German conveyance.

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JohnnyDC

7 de ago. de 2015

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Alan assisted me recently buying a new car, helping me find the right model and even drove to fill up the gas tank before I left. He also held it for me overnight so we could pick it up at our convenience. He was very helpful to get me to the finance department, and get me set up with my car. He is very kind and goes to a great extent to help the customer.The service department was also excellent with my older Jetta, fixing a warped brake disc for free, after an other garage had told me it was not in need of repair, nor diagnosing the problem like Stohlman did.

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Robin101

7 de ago. de 2015

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Purchased a used Mazda from Nora Sokhon. I searched for a car using True Car, and emailed the dealership. Nora responded very quickly, and we arranged a visit to the dealership. We drove the car, he shared the service history, and left us to make our decision. No pressure, it was a very friendly yet professional interaction. We bought the car and are very happy. Will most certainly recommend Nora Sokhorn and Stohlman Automotive to our friends and coworkers. To Nora, Well done! You have made new friends and future customers, thank you.

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nay_dineee

31 de jul. de 2015

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Trent was an amazing! He patient kind and helpful. Trent helped me every step of the way, not that this was my first time ever leasing a car. He explained everything and made sure I understood every process needed to be done. I would highly recommend this dealership, everyone was amazing! THANK YOU STOHLMAN AUTOMOTIIVE YOURE AMAZING!

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Heldie

31 de jul. de 2015

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Thanks for my amazing new VW TDi! I couldn't of asked for a better price and service!!!! My Jetta SEL is exactly what I was looking for.

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happytiguan

30 de jul. de 2015

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Just bought my second VW Tiguan from Stohlman. I worked with Alan Soon and the entire process was easy and smooth. Alan is very professional and was a pleasure to deal with. There was no pressure to buy. I was given several different options for financing. All the information was clear and made my decision easy.

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Waka

30 de jul. de 2015

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This is nice dealership also sale person is very nice and kind. I gave them a hard time but they were happy to help me. I went other dealership around DC area nobody like this and Alan. Thank you guys I'm enjoying my new Jetta

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touaregyz

29 de jul. de 2015

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I recently purchased a 2015 Touareg here with the assistance from Trent Horris. Trent has been very professional and helpful. Trent well prepared the car before I arrive so I actually just needed to spend only 1 hour to complete the purchase of this luxury car. Trent is very familiar with cars he sells. Also Marie Kim here also assisted me during the purchasing process - which made the purchase experience even better.

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cjoubin

29 de jul. de 2015

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Gave five because they were truly nice, patient, informative, understanding, not pushy, seemed to want to go above and beyond to help us, very good hearted people. Understood our budget and what we were looking for. Seemed very humble, and very honest with everything they were telling us. An honest and nice, and just good person is hard to find, and the sales and management team were all three. To find that in a car dealership seemed impossible, unless you visit Stohlman VW dealership.Thank You Again. I rarely ever go online to write reviews, but for them it is worth my time.

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V.L.

27 de jul. de 2015

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I bought my first Passat at Stohlman 12 years ago and as soon as I was ready for a new one I didn't hesitate to use this dealership because they have earned my trust. Alan Soon was our salesman this time around and I highly recommend him. He goes above and beyond to make sure you find the car you want at a reasonable price. He was very pleasant to work with. He's willing to do as many test drives as you need to find the right car, and he wasn't pushy with sales. When our car insurance company had a computer glitch and I was consequently on the phone with them for quite a while, I realized I hadn't eaten lunch or anything since early in the morning. I asked him where the vending machine was and instead he opened his cabinet and offered me a snack from his selection of treats. The cashews and dark chocolate were exactly what I needed! I also interacted some with the manager, Jaime Dent, and she was very down to earth and personable. Overall, this was a remarkably pleasant experience.

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Beetlegal

27 de jul. de 2015

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I had been to another VW dealer but the salesperson and the manager seemed completely uninterested in helping me locate a hybrid Jetta. Not so with Alan Soon or Stohlman VW. Alan contacted me immediately and went out of his way to locate a hybrid Jetta. He was extremely professional and courteous despite the difficulties in finding one. I definitely highly recommend working with both Alan and Stohlman..

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carguy, Sarah2015

26 de jul. de 2015

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I bought a Subaru Forester in July, 2015. Renee Okon was the wonderful Sales Associate who helped me find the most suitable car for my needs. She is very knowlegeable and she went beyond my expectations in making this new car search a pleasure and success. I highly recommend her and Stohlman Subaru.

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Bharath

20 de jul. de 2015

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I bought Subaru forester with Stohlman in February 2015. Sales person who helped me was Randall. Randall explained me about the vehicle even from technical point of view which most of the sales person lack. I am impressed and I am very happy to having business with Stohlman and definitely Randall is a great value add.

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Volkswagengolf

19 de jul. de 2015

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My experience buying a car from Stohlman and Alan Soon was fantastic. Two test drives and constant communication, got me to the right price. Alan is incredibly knowledgeable about the car and patiently showed me each of the features. The business department processed the sale quicker than any dealer that I have bought from. Recommend Stohlman and Alan Soon to anyone looking to buy a Volkswagen.

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NismoSkylineGTR

17 de jul. de 2015

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I always shop with Stohlman. I ONLY LIKE Mitsubishi and Subaru cars. SINCE they dropped Mitsubishi, I just stick with the Subi. I always worked with Stephan. He is now a manager. While I waited for Stephan, no one seems to wanna talk to me (younger looking guy no dressy cloth). Al Shibly came and offered my Grandma a bottle of water. (Good customer service) I asked him some general information about the car I want, and He was able to provide all the information I need. Al provided recommendation to help me select between two cars. The sales price, Stephan and Al took care of business within 5 min after my test drive. They don't play games as long the customer don't BS. I will send anyone I know wants a Subaru to Al and Stephan for their great customer support.

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PeteNFam

13 de jul. de 2015

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From start to finish David and his team brought me to my ideal outcome before our baby boy was born. Though a bit of a cliche these days, we love rolling our shiny new Outback through the madness that is the DMV. Do yourself a favor and seek out David Jennings if you are considering a purchase.

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mark m

11 de jul. de 2015

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I worked with Alan Soon to purchase a brand new Volkswagen TDi S. The price was well below Edmund's suggested fair price. I confirmed via email and locked in a Platinum Silver car. There was no trade in, and no real need to negotiate. The test drive went smooth, so we worked out the paper work. The finance guys showed me the usual additional items (warranty, pre purchase service), but were very low key and didn't press me when I declined. This was a cash purchase, so everything was pretty easy.Next, I found a 2003 Subaru Outback for my daughter who will be driving very soon. Car had just over 100K, so I asked for $700 reduction to cover the need for timing belt and water pump. The accepted and this also fell in the KBB fair price range. Again, this was a cash purchase, so no financing needed. The process with finance was smooth and easy as well. Alan even came in on his day off to help me out. He's willing to go out of his way to work with you. The test drive went well, and the car is in great shape for its age and miles. I know Subaru's so I'm not too worried even if something mechanical crops up.

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cghl1985

10 de jul. de 2015

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Alan Soon worked with us over the phone for days to make sure that when we came in he had exactly what we wanted and at the price we could afford. Once there, he was friendly and approachable and made buying the car a pleasant experience. Even after purchase he has followed-up with us to ensure that we are happy with our product.

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Cards fan

4 de jul. de 2015

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No more dreading buying a car after my experience this June. Neils Ribeiro helped us find a 2015 Legacy that fit our needs. He handled it so professionally that I was amazed how well car buying could be. Always there with information to help you sort through the options, but patient as we made our decision. In the end I felt like Neils Ribeiro, and his manager, Stephen Sagbo, were there to make things easier, not more stressful.

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christa999

4 de jul. de 2015

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I had a fantastic experience with Stohlman Automotive, specifically with Chris La Porte. I called the dealership in hopes of finding a very specific type of car. Unfortunately it was a type of car that was not readily available, however, Chris assured me that he would do everything he could to find me my car. He gave me daily updates, and he called me as soon as the car I wanted arrived. I immediately went for a test drive and 30 minutes later I was signing the paperwork. Everyone I dealt with at Stohlman during the purchasing process was amazing. I highly recommend this dealership as well as the salesman, Chris, to anyone looking for a great car.

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ROBrien

2 de jul. de 2015

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Alan did a great job in assisting me with my Golf Sportwagen purchase. No pressure and answered any questions I had. He was very straight forward and pleasant to deal with!

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HBJ Arlington

2 de jul. de 2015

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Anson found us exactly the car we wanted, when we were told elsewhere that it wasn't possible to find the exact make, year, model, etc. He found our "unicorn" and the experience was easy and fun. We highly recommend Stohlman and working with Anson Lee Sam.

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Carol5802

2 de jul. de 2015

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Great experience. They could not have been more accommodating. Everyone was very helpful, professional and courteous. Jaime was very personal and welcoming. Chris's knowledge of the business and inventory was amazing. He was very informative and a pleasure to work with.

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New Tiguan Owner

2 de jul. de 2015

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I visited to the dealership knowing what car I wanted and the price I was willing to pay. The sales rep was knowledgeable, helpful and low pressure. I left with a sales contract for a new car below my expected price. After buying many cars over the years, this one of the least tressful of all. A good experience.

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chilicheesedog

1 de jul. de 2015

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From the moment I walked in the door I was treated with the utmost respect. No high pressure sales. Lots of time to ask questions, test drive, and make up my mind. After I purchased I was given a tour of the parts and service department, and Mike went over the owner's manual and over the car from bumper to bumper. I've bought many cars in my life and have never been treated so well. I am already recommending Mike to my family and friends

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Adfee

30 de jun. de 2015

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We worked with Trent to lease a new VW Tiguan. When we first went, we didn't know much about the car and it wasn't even in our top 3 of choices. We went in on a whim. Trent definitely helped us make the decision to eventually lease it. He was knowledgeable and honest and never pressured us. We looked at every other mid sized SUB out there but for the price we couldn't beat the deal Trent go us on the Tiguan. Definitely go visit!

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serwin

30 de jun. de 2015

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I went in to the Stohlman dealership this past weekend to begin "looking around" as my current lease expires in September. I had the opportunity to work with Trent and he was absolutely wonderful! It was pouring rain, but that never deterred him from taking my husband and I out to look at cars on the lot and go for a test drive.He was extremely helpful and very knowledge about the features of each of the cars we reviewed. During the discussions I never once felt like he was giving me a hard sell or trying to take advantage of me. Overall I couldn't have been happier with my experience and a great deal of that is because of Trent. I left the dealership with a new lease on a Passat and I couldn't be happier!!!

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golf17

30 de jun. de 2015

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I worked with Trent Norris at Stohlman VW to lease a new 2015 VW Golf. Trent was professional, and easy to work with, and the trade in of my existing lease to a new one was super easy. I was interested in a Golf TSI, and although they did not have any currently on the lot, Trent did not try pressure me in testing another make or model (even though they had several TDIs on the lot). Trent was able to find a TSI from another dealer in the model and color I requested in less than 24 hours. I plan to work with Trent again when my new lease is up and I would recommend him to friends/family.

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123456

30 de jun. de 2015

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I was so happy with my recent leasing experience with Trent. He was knowledgeable, accommodating, quick to get back to me, and overall just extremely helpful. He took plenty of time to go over the features of my new Tiguan (which I love), and even helped me get my insurance set up. He worked around my schedule, coming in outside his regular hours to make things convenient for me. I would send any one of my friends or family members to him. GREAT experience! Thank you Trent!

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JesseandErinBascom

30 de jun. de 2015

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We went to this dealership to price out Subaru Foresters to replace my Ford Mustang with a more "family friendly" vehicle. Within a few hours of working with our dealer, Chris La Forte, we were able to work out a deal that reduced our monthly payments and gave us a better car than we originally planned on purchasing. Chris made the experience very pleasant, and was able to work with us to the benefit of all parties. We love our new Forester and would definitely do business at Stohlman Automotive again.

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josealtuve

29 de jun. de 2015

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Alan Soon was an excellent dealer. He was honest with his advise and gave me the best price we could offer in a timely manner that allowed me to build a trustful relationship. Buying a car is a tricky transaction and it is very uncomfortable when you see that the salesman is being shady. Alan was the opposite and I was happy to do business with him. I am very happy with my VW Jetta 2015 and I recommend him if you would like to buy a VW car. The brand is amazing and from the moment you enter the dealership, you will feel the difference from other brands.

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Dutruong208

29 de jun. de 2015

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Chris help made out process very quick and easy. He provided us with the information we needed. Moreover he made sure we got what we wanted in a very short amount of time.

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carmom

28 de jun. de 2015

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Chris found us the Subaru Outback with everything in and on it we wanted, right down to the color, all within a week. We drove down from Pa to purchase the car and he had everything ready right down to the temporary plates and registration. Made the process so easy! Really enjoyed our car buying experience. He was very attentive and extremely helpful.

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JR1960

28 de jun. de 2015

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I have been looking for a car for the last couple months. Because I am 6'4", it has take me a while to find cars that I feel comfortable in. I dread visiting car dealerships because 5 minutes after you walk in they are already trying to make the sale. What a breath of fresh air, then, when I visited Stohlman Volkswagen today. My salesman, Alan Soon, was incredible. He actually talked to me like a friend and was just interested in finding out what I wanted in a car, and didn't try to sell me the first car I asked about. I got to take a test drive of a Jetta TDI and he answered all my questions completely and with a great deal of knowledge that he has gained in the car business. I did not feel pressured in the least. The dealership is beautiful and comfortable. I had visited a couple other VW dealerships before this one and they were far inferior and FAR pushier. I'm just trying to get a feel for the cars at this point and they just wanted to sell me something and didn't ask me what was important to me, like Alan did. I can't recommend this place highly enough! Oh, Alan also talked about how this is a family-owned business, which I really liked. It's not a huge conglomeration like the other dealerships.

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Marissa Rauch

28 de jun. de 2015

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Anson at Stohlman Subaru was extremely helpful and made the process so easy. I have bought 5 cars and by far this was the easiest transaction. Anson is enthusiastic and knowledgeable. He answered every question that I had and took care of every detail. I highly recommend Anson and Stohlman Auto.

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Catsimm19

25 de jun. de 2015

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I just purchased my very first vehicle from Stohlman Automotive. I had heard horror stories about dealerships and as soon as I walked into Stohlman, I knew that I wouldn't be leaving with one. I was lucky enough to work with Javan, who made the process quick and painless. I was set on what I wanted and he did not try to divert me or sell me a fancier model than necessary. I did not feel pushed or nagged in any way. I highly recommend seeing Javan at Stohlman Automotive. I am thrilled with my Tiguan and I will definitely be going back to Javan for future purchases.

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Sampassat

25 de jun. de 2015

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Over the years I've purchased seven new cars and Alan Soon confirmed what I've always believed. Car dealers will sell more cars with an honest, straightforward, no games approach. I would highly recommend Alan to potential new car buyers who dread dealing with car salespeople. His honest, frank approach was the reason I bought from Stohlman.

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Bralley

24 de jun. de 2015

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I just purchased a new car from Chris La Porte at Stohlman Subaru in Vienna, VA and I couldn't have asked for better service. Even when an error was made on pricing in my favor he made sure that the dealership stood behind the offer. I felt like they bent over backwards to ensure that I didn't leave with a bad taste in my mouth. Even the financing portion with Hesham was not rushed, pushy or intimidating in the slightest. I can't put into words just how pleased I am with how smoothly things went today, and with my new Subaru! This was my third new Subaru and I can't recommend anyone higher than Chris!

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Edgar

24 de jun. de 2015

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I purchased my new Subaru last Saturday and the overall experience was excellent because of Randall Tomblin! This salesman was patient, friendly, NOT pushy and extremely knowledgable on not only Subaru's but cars in general. Randall was very thorough in explaining everything from the drive train to the details of the digital display features including the built in garage door opener! He was happy to assist in some of my questions even after the sale!

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drivesvdub

24 de jun. de 2015

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Paul Turk has been very enjoyable to deal with and since we purchased our Routan back in 2010 with his assistance, I was happy to come back and have him assist us in our recent Jetta purchase. Paul is knowledgeable about the entire line and knows the history of each VW model and presented us with options that made sense.Since I came in with my family (which includes some younger children), Paul included them in our discussions and interacted with them, even getting a couple VW hats given as freebies...The purchase experience went smooth and Paul took care of making sure everything with the purchase paperwork was taken care of, the vehicle was ready for delivery and he spent time answering even the smallest questions I had.Paul explained all the new changes with the 2015 Jetta Sport in regards to the new maintenance model (1st service is covered at 10K miles) and walked me over to the service area; I like the redesigned showroom and customer service bays..I can't provide enough praise to let you know how pleased I am with the new Jetta, the attention to detail and a personal interaction that Paul conveyed throughout the purchase process.

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AM20003

24 de jun. de 2015

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My husband visited Stohlman to test drive a Volkswagen Tiguan with Alan Soon. He really liked both the car and Alan, so he brought me back with him the next weekend to drive the car myself and see what I thought. Alan couldn't have been friendlier or more patient with us and he let me drive that Tiguan to the ends of the earth and back so that I got a real sense for the car's comfort, features, and handling. And then do you know what he did? He settled us onto some comfortable couches and let us talk it over privately. He's helpful and knowledgeable, but didn't put any pressure on us to make our decision right there and then. I don't know yet what our final decision will be, but I know we love working with Alan.Thanks for a great experience at Stohlman, Alan!

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chrism10

22 de jun. de 2015

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I purchased a new 2015 Subaru Forester at Stohlman Subaru in June 2015. Chris La Porte assisted me with the sale. First, he was very helpful at showing me the different options and packages and letting me test drive the Forester that I wanted. Stohlman had a lot of vehicles on the lot. Second, there was little haggling in the process. I had done my research regarding dealer invoice prices before I arrived, and I was very pleased with Stohlmans initial offer. Third, the financing process was fast and easy with no pressure and detailed information presented. Fourth, Stohlmans location cant be beat. I live in DC and the dealership is less than 1/3 of a mile from two metro stops. Overall, it was a great experience and I would recommend this dealership to anyone in the DMV looking to buy a Subaru.

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RAR2015

21 de jun. de 2015

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I purchased my first car here! It was a experience that did not stress me or make me feel anything less than secure. I was treated as an adult the whole which being a young female is a hard experience to find. My salesman Mike Schaub was awesome, he was not pushy and allowed me to explore what I wanted in a car. It was true luck I ended up there and I would not change it for any other experience.

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zccarter

20 de jun. de 2015

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Chris did everything he could to make sure that I was getting the car that I wanted and needed. He was available every time that I went in and every time that I called. I felt like I was his only customer, even though he must have been busy.

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EdC

20 de jun. de 2015

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I selected Stohlman Subaru because, after reaching out to numerous dealers in the area, David Jennings had the most thorough follow-up with me. After a few phone calls it was clear to me that he was the one I wanted to work with in purchasing my new vehicle.David has impeccable product knowledge, knows how to effectively pitch a value proposition, has excellent customer service skills, is professional, and is, quite honestly, a joy to work with.Once the deal was done, I worked with Hesham Kamal to organize the financing. Hesham was equally professional, accommodating, and easy to work with. He has a knack for explaining the nuances of lease agreements in layman's terms and is eager to add advice to the benefit of the customer. Thanks to these two gentlemen, I rate Stohlman Subaru 10 out of 10!

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new_vw_ownr

17 de jun. de 2015

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Alan was wonderful from start to finish all the way from quote to purchase. Pleasant to deal with, always ready to work for you so you felt he was getting you the best deal possible. Very straight shooter, never felt like we were being told a "story" through the buying process. Knowledgeable about the product yet humble enough to say when he wasn't sure of an answer and used his resources to find the few answers he didn't know. Highly recommend Alan and would buy from him again without hesitation.

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april

15 de jun. de 2015

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The dealership itself is comfortable, clean and well run. I worked with Trent who was awesome. He was knowledgeable, considerate, and up front about everything. I already knew what car I wanted and had tested it out, so there wasn't a whole lot of selling necessary, but he took the time to make sure I understood all of the features of the car and gave an detailed and helpful overview of the finance department's process so I'd be prepared for that too. I think he was able to adapt his presentation to my level of knowledge and interest and driving habits, and that was great because it made the process much more efficient. Also, when I first came in to look at cars, I had a not so great experience with another salesperson, but they were quick to remedy the situation, and I think that is a mark of excellent service. I'm glad I went back and love my car!

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Car

15 de jun. de 2015

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I've had some credit fallout in the past. Taking that into consideration I went on line and got a loan approved on a two digit interest rate. I was willing to take the hit and move on . But they were able to negotiate an interest rate half of what I had. Javan made the experience very pleasant and I was able to drive away on my new 2015 VW Passat TLS. Many thaks.

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Jayts

13 de jun. de 2015

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Chris La Porte made for a seamless sales experience. He is very knowledgeable about Subarus and the automotive industry in general. He was upbeat and eager to make the buying experience positive. When we mentioned we were considering VW GTIs, he went out of his way to arrange a test drive for us to compare with the WRX. Chris also provided great after-sales support, following up to ensure a tiny scratch on the car was taken care of.

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Ric22207

12 de jun. de 2015

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Stohlman salesfolk provided us lots of their time on two separate days and beat the best prices I found from other dealers using Consumer Reports Build and Buy Service. (One of those other offers, from Sheehy Subaru in Springfield was lower but was bogus, since they did not have the car in stock. When I showed that quote to Anson Sam at Stohlman, he looked up the Sheehy inventory and reported that Sheehy did not have that car in stock. Just to confirm, I called Sheehy and was told that that car had been sold, but I should come in and they'd find something comparable. Right. This less than 24 hours from the quote. I do not like bait and switch, and Stohlman does not play that game. Anson searched the area, found a car in transit meeting my demanding specs, and had his manager negotiate with the receiving dealership to get me that car at a price very close to the apparently bogus quote from Sheehy.) From this single experience I highly recommend Stohlman Subaru in Vienna, VA.

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carmaroo

12 de jun. de 2015

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We had a fantastic experience with Stohlman Subaru. We were greeted immediately by Chris La Porte who was a huge help in the car buying process. Since we were working with a tight schedule he made it really flexible for us to test drive the car and all the paperwork that followed. Chris is also very knowledgeable about all the features the car has. I would highly recommend going there and especially asking for Chris.

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moejr1383

11 de jun. de 2015

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Great experience purchasing a 2015 Forester. David Jennings was great to work with. He did not apply pressure and did a great job communicating with me even while he had another customer drop in on him. Everyone I worked with here provided exceptional service and were quite friendly. They worked with me on my trade-in to make sure I was satisfied with my entire transaction. It was also cool to have so many soccer fans working for the dealership and I did not have to miss the UEFA Champions League final on the day I came in to make my purchase. And coincidentally my salesman David is a fellow Tottenham fan. COYS!!! Overall great experience.

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Phil Bermel

11 de jun. de 2015

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Had an awesome experience with Stohlman VW and ended up going with them over all of the other VW dealers in the DC/MD/VA area. Would highly recommend.

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Ann Greenwood

11 de jun. de 2015

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Terrific experience! We had done our homework and knew exactly what we wanted. Carroll Prince did an excellent job... no pressure. He spent a lot of time with us and gave us a good price. Our trade-in was valued at $500 higher than Edmunds valued it. After we got home we accidentally set off the alarm so we called and Victor in the service dept. helped us immediately.... all is well.

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Yitaomina

10 de jun. de 2015

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I went to Stohlman looking to buy a new Subaru Outback . I was very sceptical after having a bad experience at another Subaru dealer in April. When I went there even tough they didn't have the car that I was looking for (Big sales day!) they made the effort to find me the exact model, color and specifications that I wanted. Chris LaPorte call me inmediately and start working on it and found the car for me. Normally the process takes a very long time but they were very attentive , cordial and efficient to finalize the details of the transaction in no time. I walked out with my brand new outback and I am the happiest women in earth. I will totally recommend Stohlman to buy your car and Chris La Porte to be your salesmen.

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Freesample93

10 de jun. de 2015

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Mr. Laporte knows how to make you happy with your purchase. Excellent service! I will be returning in 5 years to buy another car. Thanks again everyone at Stohlman.

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eggzkitz

9 de jun. de 2015

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Our purchase from Stohlman was a very positive experience. They tracked down the car we were looking for and the price was competitive. Moreover, they took an issue we discovered with the software to the corporate HQ for resolution on our behalf. Chris was a pleasure to work with and responsive, honest and straightforward with us throughout the process.

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Jon123

9 de jun. de 2015

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I recently purchased a VW Beetle from Ryan Berg at Stohlman. He is an outstanding car salesman and I highly recommend using him. He was very knowledgeable about their cars, low key, and very professional. Stohlman's gave me an outstanding deal on the car and I'm very pleased.

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ltorti

8 de jun. de 2015

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I recently leased a 2015 Subaru Outback and I could not have been happier with the whole process. Chris LaPorte was fantastic from beginning to end. He found the car I wanted and made the whole experience easy and professional. If you are in the market for a new Subaru, get in touch with Chris. You will not be disappointed.

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Mick

8 de jun. de 2015

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I purchased a used Rabbit about a year ago. Michael came out when my son and I were looking around to find a good car for my son. We decided to buy a used Rabbit in excellent condition and made a deal with Michael. The documenting process took a long time, but my overall experience with this guy was great.

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Happy Customer

8 de jun. de 2015

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Dealing with Ryan Berg at Stohlman VW in Vienna was the best car buying experience I have ever had. He is proactive, very responsive and most professional car dealer I have ever dealt with. He was willing to offer the best deal in the entire DC area.The whole car buying experience was a breeze. Everybody at the dealership is very professional and the service was fast. I was in and out with my new car within an hour.I would highly recommend this dealership to anyone looking for a fast and reliable service, without agressiveness that you find in most car dealerships.Amra

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ghunt1234

6 de jun. de 2015

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Alan Soon, my sales person, has personal integrity and demonstrated honesty throughout the selling process. I appreciate all he did. He took his pace from me in terms of explaining things. I trust him. He didn't play games, always disclosed everything, offered explanations when I questioned things and demonstrated professional integrity I value and appreciate.

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moi

6 de jun. de 2015

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I had the good fortune to have Randall Tomblin as my salesman for a new Subaru Forester. He is terrific! He was patient, answered all my questions, took me on a good test drive, got me a wonderful price + a great trade-in and was most professional. I will recommend him highly for anyone interested in a Subaru. Hang onto Randall and give him a raise!

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Yampo30

3 de jun. de 2015

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My wife and I were in the market for our second car and already owning one Subaru we decided to head to Stohlman to take a look at the new Outback. We loved it, and my wife knew she wanted one. After some back and forth on our end to get things in order, Chris bent over backwards to get us the exact one she wanted. He was a pleasure to deal with and not pushy at all, like most car salesmen I've encountered in my life. We would highly recommend this dealership and Chris as your sales rep! Thanks Chris and Stohlman!

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GDSMOM

2 de jun. de 2015

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My 18 year old son had saved money for his car. I went with him to Stohlman Automotive and had the pleasure of dealing with Nora. He was kind and attentive. He listened to my son and gave him a great deal! There was no high pressure at all. He exceeded my expectations and I look forward to dealing with him for our future auto purchases! Very knowledgable and a pleasure to deal with!

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mattallymom

1 de jun. de 2015

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This is for Subaru Sales - I recently purchased an Impreza and had an absolute wonderful experience.I have never purchased a new car myself. The nightmare stories of people's experiences buying a car did not make me eager to jump into a dealership and buy a car...but I did on Memorial Day. I walked in and Neils Ribeiro greeted me at the door. Rather than being pushy, arrogant and condescending, Neils was patient, listened to what I needed in a car and really helped me find the car I wanted. We worked together over a 2 day period (I came back on Tuesday to make the final decision and finish things up) - it did take many hours (6+ over 2 days), but I never got frustrated, upset or annoyed with Neils or the process. I never felt pressured. I felt like he was really working hard to find the car I needed, not the one he/Stohlman wanted me to buy. He really listened and helped me figure out the car and accessories I liked/didn't like. Although I finished with financing late on Tuesday (after 9pm), Neils made sure we took the car for a test run together to show me how things worked and where things were.Neils is a consummate professional. His soft spoken and gentle approach to sales is refreshing and he provided a very high level of client service. I am loving my new car and really appreciate the wonderful service Neils provided.

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FallsChurchLegacy

1 de jun. de 2015

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I just bought a new 2015 Legacy Limited from Stohlman Tysons. Chris La Porte was great to work with - no pressure, very knowledgeable, patient, and friendly. He answered all my questions. Hoang had been very helpful setting up my appointment on a busy Sunday and answered all my questions that week over email, which is how I wanted to communicate. Would recommend dealership to friends!

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nb

1 de jun. de 2015

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Trent was outstanding to work with during my recent search for a new vehicle. When you go to this dealership ask for him specifically, and you will not be disappointed in the service you receive.

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Jettasport2015

29 de may. de 2015

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I recently had the pleasure of purchasing a beautiful 2015 Jetta Sport and I highly recommend to anyone in the market and looking to buy a new car to find your way to Stohlman Automotive in Tyson's Corner ASAP.The location of the dealership is extremely convenient, the facility is beautiful, remodeled, and very welcoming, the staff's performance/knowledge is at the top level of service that one could ask for. My sales associate was Javan Jackson his helpfulness, thoroughness, and dedication to making sure I drive off with the exact car that I wanted made my buying experience all that much more pleasurable. As soon as I got to the dealership I immediately started to look around. There are so many amazing cars to choose from but yet I just could not find the one that was the perfect fit for me. Then I saw it my next car!! A beautiful black 2015 Jetta Sport, gorgeous wheels, two tone leather, and a navigation system boy was I hooked. The smell, the look, and the feel of the car it had to be the one, I had to have it. Well much to my disappointment the car was being held for another buyer. Javan and the amazing sales associate he is patiently and energetically showed me car after car and we even test drove a Passat. My heart however was set on that Jetta. When I was almost ready to give up or possibly settle on a different car to my very happy surprise Javan and his manager Jamie went above and beyond for me and worked that fabulous magic they do and I was able to drive off in that exact Jetta Sport that I wanted and originally saw. The excellent customer service did not stop there looking for a car takes a while and time flies before I knew it, it was around 8:45 PM instead of asking me to come back to complete the paperwork and all financial aspects of buying a car I was brought over to financing team and meet Hesham he politely and without rushing me out of the building explained all the terms of my financial agreement and made sure I had no questions before we were finished. I was also able to meet a couple of the members of the service team, including a very knowledgeable service writer named Sharon she was extremely polite, very welcoming, and handed me her business card and assured me that if I had any questions or concerns I could call immediately I look forward to being able to schedule my first maintenance visit on my gorgeous 2015 Jetta Sport. A huge thank you to the entire Stohlman staff that made my buying experience a very pleasurable one.

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subaru123

28 de may. de 2015

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This was my first time purchasing a new car as a recent college graduate. I had visited several dealerships, and none of the other salesman even came close to the great experience I had working with Neils Rebeiro. His attentiveness to my specific needs, clarity in communication, and dedication to guiding me through selecting a vehicle really put me at ease and made the process a lot smoother, especially for a first time buyer. Unlike most salesman, it is very clear in working with Neils that his highest priority is helping guide you to choosing the vehicle that is right for you, not just making a sale. Ultimately I decided I wanted a 3.6L Limited Legacy, but there were only a handful available in the DC area for the time frame in which I needed a car. Neils and the sales manager, Stephan, managed to find one and arrange for it to be transferred, with minimal additional cost. This was something other local Subaru dealerships were unable to do. They even found it in my first pick of color. Anyone who thinks they might be in the market for a Subaru should go see Neils!

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SubaRoo

28 de may. de 2015

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I just bought my first Subaru with the help of Mr. Chris La Porte! I was worried about the car buying process because a few of my friends had a rough time at other dealerships, but Mr. La Porte made this a breeze! He's friendly, straightforward and really does everything he can to make sure you get a vehicle that fits your needs and is still within your budget! I test drove two different Subarus and settled on a manual crosstrek. It's an awesome car and I'm so glad that Mr. La Porte was there to help me get a great deal and organize it all.

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Balducchi

27 de may. de 2015

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Looking for an Awesome Sales Representative? Javan Jackson, from Stohlman VW, fit the bill for me. He is low on pressure ~ high on responsiveness. He made the task of purchasing a new car and subsequently maintaining it easy and painless. I highly recommend him!I also had an excellent service experience. I called VW Stohlman for help in resolving a problem in unlocking my car. "Sharon" was not only professional, but was so calm that she kept me calm. It was 90+ degrees & I was near panic mode. Sharon assisted me to trouble shoot the problem (my error not a VW problem) without making me feel bad. Otherwise, my car only needed an annual check up. Jack and Mike explained answers to all of my questions and the car passed with flying colors.I highly recommend Stohlman VW.

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rtfsdf

27 de may. de 2015

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When I first called Stohlman Automotive with some questions about Subarus, I spoke with Neils Ribeiro. He shortly offered to drive over to my neighborhood with a car for me to see and drive. Since my wife was unavailable I opted instead to come see him at the dealership. He greeted me warmly upon arrival, and I was soon at ease chatting with him, and not just about cars. At a friend's recommendation I was interested in a Forester because of the ease of getting in and out of a vehicle higher than my sedan. Neils was very solicitous of my needs, and answered every question I had about the model. When I asked about getting a loaner to test the Eyesight feature, he worked hard to find one for us to drive over the weekend. Upon returning we expressed interest in a few options that were not available in the Forester. Without any pressure, Niels simply asked, "Do you think you could easily get in and out of an Outback?" I said I was willing to try. A test drive convinced us both that it was the car for us. We told him what we wanted, right down to the color, and said that we were willing to wait for a factory order. But he and his manager, Stephan Sagbo, found one with everything we wanted in Harrisburg, and with a price surprisingly not much more than a Forester comparatively equipped would have been. Two days later we took delivery. Why "more than a salesman"? Because of his interest in us as persons, his concern for our needs and wants, his extra efforts to help us in our process, his low key attitude, and his happiness to give us as much of his time as we needed. We enjoyed being with him because he treated us as friends.

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MrRoulo

27 de may. de 2015

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I followed our salesman, Chris LaPorte, over from his previous dealership. This was the fourth Subaru we bought from him. This time was for my parents who hadn't bought a car in over ten years. Chris did a great job making them feel at ease and showing them around their new Outback which is basically a spaceship to them. Chris found them the car they wanted when no one else could. Thanks again, Chris! I'm looking forward to number five in 2016!

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J Verdi

26 de may. de 2015

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I am a current VW TDI owner but 1st time working with Trent, & he was great!! Smooth transaction, I am out of state, did email, text & phone calls & we had the deal done before we got there... Arrived on Saturday, signed some papers & we were out the door quickly. Rich in the parts department, when i bought the floor mats for the new car was over the TOP nice!!I would recommend Trent & the dealership, no matter where you live

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Chuck L

25 de may. de 2015

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My wife and I just bought a new Forester from Chris La Porte. He was the most welcoming and low key auto sales person with whom we have ever dealt. He was straightforward and didn't try to sell us more than we wanted. We recommend him with out reservation. If you are looking for a Subaru, call or go to see Chris!

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Mstock

23 de may. de 2015

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We had been thinking about replacing my husband's commuting car and had done some research. Subaru is rated at the top for reliability so we decided to take a look at our local Subaru dealership, Stohlman Automotive. Chris was very helpful in narrowing down the models my husband might like. There was no pressure, just lots of information and help. We are very happy with the car we bought and loved working with Chris and the Stohlman team. Definitely go here for your next car and ask for Chris!

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Walter V.

22 de may. de 2015

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I purchased a 2015 Subaru WRX from Chris LaPorte in March. My wife got a Subaru Legacy from Chris a month before me. When we were at the dealer getting her car, I asked Chris about the WRX, but they did not have a Limited in stock. Chris was able to find the car I wanted, with the options I wanted in market that had a 2 month waiting time, in just a few days! Chris made the entire purchase easy! We came back to Chris and Stohlman because of the experience I had when my wife purchased her car.

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eac225

19 de may. de 2015

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Stohlman Automotive truly makes the car buying experience a fast and painless process. Paul Turk is such a great guy to work with! He is straight forward and to the point, and you can tell he is really happy to make your car buying experience at Stohlman the best yet. Before going to Stohlman and working with Paul, I visited many dealerships in the Alexandria area. Most of the people I talked to seemed nice and not too pushy. It wasn't until I worked with Paul that I realized how car salesmen are really supposed to be. Paul answered all of my questions, got me out the door in a timely fashion, and made sure I left a satisfied customer. Thanks Stohlman Automotive and Paul for putting a big smile on my face. I love my new Tiguan!!!!!

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LeoBe

14 de may. de 2015

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Some background: I am a returning Stohlman Automotive customer. I purchased a subaru from Stephan back in 2011 before he was a manager and the experience I had was exceptionally good - absolutely no need for haggling and a truly hassle free process. I returned to Stohlman in 2015 to lease a new Jetta. Stephan walked me through the process and even though the VW would fall under a different department, he stayed involved during the process and truly made it his mission to make sure I was satisfied with the whole experience and the price. In four years, Stephan continues to amaze me with how far he will go out of his way to make sure everything is taken care of.On the VW side of things - this is the first time I have worked with Trent Norris but he fulfills the Stohlman promise of uncompromising customer service to the fullest. From the moment we walked through the door he made sure that all our needs were met, we had all the paperwork and everything was moving to make sure we got out of the dealership in a timely fashion. He never rushed us through the process and took the time to make sure all of our questions were answered. He is an excellent employee and I will recommend him to any friend, family, or fellow soldier looking for a VW.Lastly - on the finance side Mr. Kamal is likewise an excellent employee who made what is traditionally a frustrating process (financing) extremely clear and without any issues. He and Stephan had worked to get me the absolutely best deal and there were no surprises walking into his office. The price discussed was the price found on all of the paperwork - there was no need to 'correct' any mistakes and absolutely no hidden fees. Sean helped us out last time when we had financed our Subaru and he was equally helpful and respectful this time around. Again - only the highest recommendations for this employee.Overall I can say that Stohlman has earned my business and more importantly my trust - and I recommend them to anyone looking for a VW, Subaru, or just a dependable vehicle and does not want to deal with haggling or the other stereotypical frustrations of visiting a dealership.-Leo B.

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garrison

9 de may. de 2015

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We were in the market for a new 2015 TDI Golf Sportwagen which is a hard car to get in black with the manual transmission. Paul was able to find one after a long search for the exact colors and specs we wanted and they went and got it for us. After starting with their service department then buying 3 cars there over the last 5 years we always go back to Stohlman.

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Knapwicks

5 de may. de 2015

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We chose Stohlman over other VW dealers in the area, even though they were by far the farthest away from our home. We did so because of their thoughtful customer service and honesty. While it sounds hokey, Trent at Stohlman definitely "earned" our business. Trent answered every question I had (and I had a lot!) and was always completely upfront with me, as well as responsive. It made the process of letting our old, beloved VW go and getting a new one very easy and seamless.

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theodis67

4 de may. de 2015

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The sale experience was great! Javan got me the car I wanted all the way down to the model and color. Stohlman had a great inventory that accomodated my every request. I can't thank them enough for getting me into the car I like.Theodis Hill Jr.

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Jane S

3 de may. de 2015

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Just bought a 2015 Subaru Outback last weekend from Stohlman's Subaru Tysons. Salesman, Chris LaPorte helped make the New Car purchase experience a breeze. Was very helpful in getting my car ordered, and kept me updated on the delivery date. The day I picked it up, he went through all the operations of the car and helped me set-up the some of the features of the SUV. Feel very good about the purchase and salesman and feel I can go back at any time and ask for help on any feature. Would highly recommend Chris LaPorte and Stohlman's

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Jasmins

2 de may. de 2015

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And especially sales consultant Ryan Berg. His professionalism is outstanding. Ryan was courteous, very pleasant, and knew immediately what I looking for in a new car. He made the process of purchasing my new Tiguan unbelievably uncomplicated and above all extremely fun. I could not be more satisfied with new Tiguan, thanks to Ryan. He is an absolute gem. My thanks, too, to Stohlman VW, a highly commendable team.

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CrisM

30 de abr. de 2015

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Outstanding service; professional substantive responses; team spirit; respectful positive attitude. Very pleasant environment for staff and customers. I have already recommended Stohlman's to my friends.

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Charlie

30 de abr. de 2015

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This was one of the most pleasant car buying experiences I ever had. I'm not really a review guy but this had to be noted. From start to finish I never felt pressured to buy nor was there any awkwardness if we wanted to leave to think about it. Trent offered his advice and was available for any questions we had on making this major purchase. I hope Trent is available the next time I purchase a new vehicle. He definitely puts you at ease through the whole process and is very informative.

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Ashley91smith

30 de abr. de 2015

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I came in looking for a new car because my touareg had been totaled. Trent was so friendly and helpful. He explained everything clearly to me and helped me get the best deal I possibly could. His customer service is phenomenal. I would recommend any/every to come and buy a car from him. He is very knowledgeable and did his best to share everything he knew with me about the vehicle and what the dealership has to offer.

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bailey

29 de abr. de 2015

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I just purchased a 2015 Golf from Trent and am extremely satisfied with the entire service and process provided by him. He was very knowledgeable, friendly, fair, and understanding; also, easy to talk to. He knew this would be my first car purchase and led me every step of the way without any pressure or hassle! I visited other dealerships before and my mom even strongly felt that was one of the best car buying experiences she has ever had. I would highly recommend Trent to anyone who is interested in a VW!

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Cristin

28 de abr. de 2015

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I just purchased a 2015 GTI from Trent. I am exceedingly pleased with the service he provided. He was friendly, professional, and extremely helpful. He genuinely listened to what I was looking, had expert knowledge the on the vehicles, answered all of my questions, and offered a very fair price. Throughout the process It never felt like he was trying to sell me a car, rather that he was committed to understanding what was important to me and wanted to help me find the right vehicle! I've generally found car shopping to be a chore, but working with Trent was actually quite fun!

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TdiMan

28 de abr. de 2015

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Just purchased a 2015 Golf Sportwagen. I got a great car at the best price in the area. Trent answered all my questions expertly and provided excellent service. We'll be back when we replace wife's car. Thanks Trent.

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Mark M.

28 de abr. de 2015

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I purchased a 2015 GTI from Trent Norris. He was extremely knowledgeable about the GTI. Trent negotiated a fair price for a rare GTI 2-door with DSG and Performance Package. There are virtually none available in the U.S. Trent Norris picked me up from Dulles Airport and efficiently processed the sale, and reviewed every feature of the GTI including setting up my Cellphone Bluetooth and all personalized settings of the GTI. I would highly recommend Trent Norris as an excellent VW salesman.

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Alex4791

28 de abr. de 2015

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Trent Norris was professional, courteous. The entire purchasing experience was painless. Highly recommend dealing with Trent Norris in sales. Finance Department was also good. They presented options but didn't press too hard on the items.

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VWPassat2015Owner

28 de abr. de 2015

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Trent Norris is an exceptional sales person at Stohlman VW.Out of the various salespeople we talked with in other local VW dealerships, Trend was far better and definitely the best. He is extremely knowledgeable and friendly and provides incredible customer service. He was very receptive to our situation, demands, and needs. It was a very fun and great experience test driving the car with him; he was explaining in great details every option in the car while we were enjoying a comfortable test drive around the Tyson's area. It is worth noting that price negotiation is not an easy task to achieve and in many situations deals break because of that; however in our situation; Trent was the man for the job; He negotiated back and forth with his management to get the price we're looking for and gave it all the time it needs to make the deal happen. At one point we were concerned with some of the numbers that came back initially and had to leave for the day to go and discuss the situation among ourselves before making a decision; Trent did not give up; he went back and worked diligently with his upper management on the case and called us back within the hour on the same day and gave us a deal that exceeded our expectations which was also within our planned budget for the purchase. He was very respectful of our time made us feel like true valued customers while working with him . Trent really understands what good customer service is, something that is rather unique these days; he did two walkthroughs with us; an initial one before the sale and final one before walking out of the door when the deal was closed; he pretty much made us memorize the car's features and options. If any of our friends or family members are in need of a new car; Stohlman VW is the way to go and Trent is your sales guy! He is a an outstanding negotiator; exceptional educator; and an awesome facilitator. He is a truly dedicated sales person at a very good and respectful dealership.

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GolfOwner

27 de abr. de 2015

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I went through TrueCar to find a good price for the car I wanted. Ryan was the first one to respond, and he helped me figure out exactly which options were a good match for my needs and which ones I could skip. He also found the car I wanted -- not an easy thing to do since I wanted something very specific. A test drive and an hour of paperwork later and I was driving home in my new car.

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subby2015

17 de abr. de 2015

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Randall Tomblin at Stohlman Subaru is an outstanding salesperson to work with. Out of several local Subaru dealerships we visited and of the various salespeople we talked with, Randall was far and away the best. He is knowledgable and friendly and provides incredible customer service. Randall made us feel like VIPs. Randall was genuine and was attentive to our every need. He explained everything in depth. He was very respectful of our time and just an all around pleasure to work with. We always felt like a valued customer while working with Randall . He always maintains a high level of professionalism and courteousness and he does not play games or jerk people around on price. Randalls enthusiasm about the cars he sells and about his job in general is contagious. Throughout the entire process we always felt Randall was there for us, not the other way around.While some sales people want say they want to earn your business, Randall actually walks the walk. Randall really understands what good customer service is, something that is rather unique these days. If we needed another new car tomorrow, we would head right back to Stohlman and ask for Randall. He is a great sales person at a well run dealership.

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rkoule

11 de abr. de 2015

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Subaru was not on my list till I walked in Stohlman dealership and met with Stephan Sagbo. He changed everything. David and Stephan are outstanding. They made my car purchase an amazing experience.

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ccmiller

8 de abr. de 2015

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This was my first time in 12 years buying a car, and as a single woman who had no idea what she wanted, the task was daunting and cumbersome at best. I naturally tried to hit as many dealerships and try as many cars as I could, but I kept getting the uneasy feeling I was an easy target for inflated prices. When I walked into Stohlman Subaru and Allen Ngo took me on a test drive, all those feelings of trepidation or being swindled, went completely out the window. He was kind, patient, and extremely knowledgeable. I finally met a salesman that made my car buying experience fun. From start to finish he was attentive and ready. By my second visit, I had found the car I'd been looking for (2015 Impreza Hatchback) and was excited to sign the deal.When financing and warranties came into play, Hesham Kamal did an amazing job. Like Allen, he was patient and wonderful in answering all my questions and figuring out what, if any, add-on's I needed that would benefit down the road.All-in-all, my car buying experience was truly wonderful and I am so grateful that I went to Stohlman Subarau and was able to work with Allen and Hesham!

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btitus

8 de abr. de 2015

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As fans of WRXs know, WRXs generally sell themselves. I went reached out online to multiple dealerships in the DMV area. David was one of the first to reach out to me. We primarily communicated over email, I told him what I was looking for, and he scheduled a test drive with Allen, who was very friendly and knowledgeable as well. The car did pretty much sell itself, but in trying to get a better deal I went to 2 other dealerships, those sale people were pleasant to deal with as well, however there was clearly a lack of knowledge about the nuances of WRXs from those dealers, and customer service from them. David was able to anticipate what I was looking for and allocated a car from the factory to Stohlman, and reached out to me, I went ahead and put a deposit on it. He then asked me about options etc, so I essentially was able to get a factory order car without the surcharge. Because what I wanted was pretty limited the other dealerships were unable to find a car I wanted. David communicated with me regularly, keeping me abreast of the car shipment etc. During the actual sale of the car, David was really helpful with all the little things I didn't know much about, instrument panel, blue tooth hook-up.Overall Stohlman was the best dealership for me to deal with, and David was great.

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GLIdriver

7 de abr. de 2015

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This is the third new Volkswagen our family has purchased from Stohlman in the past several years, and the second from Sean Deal. He is extremely knowledgable about the product he sells, attentive and responsive to his client's needs, and one of the most professional salesman I've ever dealt with. Mike Parrelli has been our service advisor for quite some time, and by far, one of the best in the business. Friendly, caring, and honest, Mike helps make even a routine trip for service a very pleasant experience. Stohlman has always been the hidden gem of family owned dealerships, and will continue to be our family's choice for years to come.

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baller12

1 de abr. de 2015

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Chris LaPorte did an amazing job working with me and my wife. He went above and beyond to help us with the purchase of our new Forester. Chris is AWESOME! I will definitely buy another car from Chris LaPorte!

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Eric, Reta & Laras

30 de mar. de 2015

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Allen, we really like our new Subaru Outback, and we were very pleased with your excellent customer service. Thank you so much! We highly recommend Subaru Sale Consultant, Allen Ngo . Hes a good listener, as well as professional, calm, knowledgeable, positive, polite and has a good sense of humor. We felt really comfortable. Allen helped us through the process of buying a new car, which ended up being the Subaru Outback, white with black interior. We had visited several car dealers in the Falls Church area and had done many test drives before visiting Stolhman Subaru and meeting Allen. We told him that we were interested in looking at the Subaru Forester. He showed us the car and explained all the features in great detail. He asked us to see and explore the car and while sitting inside the car, we asked a lot of questions and had a very good discussion. While listening to him, we took notice of the Subaru Outback in the show room. We asked him about the Outback, focusing especially on what kind of mileage it had. Allen then gave us lots of information about the differences between both cars. At first, we were thinking about buying the Subaru Forester. Instead, we ended up getting the Subaru Outback which was able to fit our needs better. Allen helped us through the long process of buying a car, and there was never any pressure to make a decision right away. He let us think carefully and always reminded us of our priorities when purchasing a new car. We were able to take our time doing research, and were able to test drive the car during the day and at night. Allen even helped us choose the color and interior of the car. Supposedly, an easy decision (not for us) Allen gave us examples of why choosing one interior or color would be more logical than another (e.g. we chose a white car so it would be more visible at night). Most importantly, Allen uses the right approach towards his customers so that they feel satisfied that they made the best decision when choosing a car. It has been enjoyable and so far he's been the best Consultant. Thank you!

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smith22180

25 de mar. de 2015

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It had been 11 years since my last new car purchase. After having done the research, I knew what I was looking for. Allen Ngo made the process easy, locating and transferring the Forester I was looking for. During the purchase, he worked with me on the trade-in and got me set up in the new car. Hesham gave good advice on financing and made the process simple. Allen also set up the appointment to have a few options installed. The service team did a great job (Thanks Victor). I am looking forward to using Stohlman's service for future maintenance.

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Nunsinee

21 de mar. de 2015

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We were looking for an Outback for my wife and knew exactly what we wanted down to color and accessories. We also knew the price we wanted and knew it could be met. With the scarcity of Outbacks due to their.. .well, being just dang awesome, we decided to order. The main catch was that we had very little time and didn't want a "car sales" experience. The first dealer we went to (and had every intention of buying from) played with pricing, treated us like imbeciles, and didn't back their promise. We called around, visited a couple other dealers and only Al met our needs. We asked for no pitches, playing around, sales calls or messages... just meet our needs and the sale is done. He did exactly that. Al was very easy to work with, treated my wife properly, offered options without pushing us and made the process nice. It seems no one really enjoys dealing with the car buying process, but this experience changed my mind about how car buying can be. I definitely recommend working with Al! And ... for buyers out there... I recommend NOT treating Al like a "salesperson" because he will treat you like a professional and deserves the same.

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Sundar

16 de mar. de 2015

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Its my first car purchasing experience , so i was so much thrilled . But honestly I got a very pleasant experience from randall . He was very much friendly, and acknowledge all my needs , making me very comfortable with him .Thanks Randall.

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HillBill

14 de mar. de 2015

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David Jennings made my Subaru purchase memorable. He is helpful, understanding, and wants you to be satisfied with the total experience. Can't say enough about him and the assistance he gave me, which didn't stop with the sale. He offered to go over all the features in my Forester XT, at a time that fit into my schedule. And welcomed me back when questions still remained.I've bought lots of cars over the years and have had mostly forgettable experiences or worse -- sort of like going to the dentist. David loves Subarus and wants you to feel the same way about your car. He works with you and tries to understand your situation. He wants to help, not pressure. He also knows how to sharpen his pencil and give you the deal you want.. When it comes time to get my next Subaru, I'll definitely go to David -- and I strongly recommend that you do the same.

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TSmith

7 de mar. de 2015

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Thank you so much Neils Ribeiro for your exceptional sales experience. We purchased the Subaru Legacy and are extremely pleased with the experience. I called ahead to do a test drive and Neils greeted me as we came in on a busy rush hour afternoon. No pressure, just information given on the drive. I went home to think about what I wanted to buy with no pressure from Neils. I managed my negotiations via email and phone calls. We ordered the car. Neils touched base with me intermittently letting me know the status. The pick up day went smoothly -- unfortunately slow only because it was the last day of the month and it took a while to get into the finance office. Very pleased with the car buying experience. If you want a Subaru, ask for Neils. He is a gentleman and a breath of fresh air from the stereo typical car salesman. Thanks!

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maverick

2 de mar. de 2015

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I purchased my second Outback from Stolhman Subaru in Tyson's Corner. Randall Tomblin and team made the shopping experience just wonderful!I had purchased my first Outback from Stohlman in late 2007, and when the time came to buy another, I contacted them and other area dealers expressing what I was shopping for. By being extremely responsive, not pushy, and providing the best price, they earned my business once more.Randall Tomblin knows the Outback inside out. He took me out on a test drive and showed me the features on the Outback. When I came to pick up the vehicle, he had it fueled and ready to go. He actually pointed out a rock chip in the paint - I had not noticed it - and asked me what I wanted to do. He offered to take care of it, provide a touch up kit and take some money off, or to order a new vehicle - no pressure either way. I appreciated that he wanted to make sure that I was happy! I said that it would be fine if they took care of it.Talking with finance and completing the purchase was quick and easy. I was offered options for an extended warranty and service plan, but again, no pressure - I appreciated that. Within half an hour, I was on my way home with my new car.A week later, after the snow had passed, I got a follow up call from Randall to take care of the rock chip. When I came in, he had a loaner Outback waiting for me. When I came back to pick up my Outback, I couldn't find where the rock chip had been - they did a perfect job with the touch up!I expect to keep this Outback for years to come, but I hope that when the time comes to replace it, that Randall is still at Stohlman to help me with the purchase of my next Subaru!

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jpfsunga

23 de feb. de 2015

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This was my first visit with Stohlman and I brought in my 2015 STI for "her" first oil change. The visit from start to finish was nothing but great. Ahmad was extremely friendly and knowledgeable and my oil change took no longer an hour. This was my first but Stohlman will always have my business.

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Crosstrek15

22 de feb. de 2015

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Anson was extremely helpful and patient while helping me with my Outback trade-in and looking at different models in the freezing cold. He explained everything and answered all of my questions, making the entire transaction a friendly and easy experience. I would definitely recommend him and the dealership again and will use the service department for my future needs based on how nice my experience was during the sale.

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SSGTI

14 de feb. de 2015

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Buying my fantastic new VW GTI was a really great experience. Javan Jackson made the entire experience unexpectedly fun and easy. He took the time to make sure I came away from the experience a happy and satisfied customer, without pressure and with a genuine dedication to customer service! I would highly recommend paying Javan a visit if you're in the market for a car!

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lle

24 de ene. de 2015

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Neils Ribeiro is one of the very few salesman in the area who is not about pressuring you into selling a car, but providing quality customer service. He's informative, not at all pushy and has a good sense of humor (which is certainly needed when looking for a car!). All the other salespeople were equally nice and congenial. After a very long day of car shopping (interested in leasing) Subaru was a breath of fresh air compared to other dealerships who are all about filling a quota. I will say that I wasn't too fond of the finance manager trying to push me into buying their car care package (buddy, I told you three times I have a mechanic I've gone to for ten years and he's right down the street!), but everything else was great. Highly recommended.Also, I will say that my new car is beautiful, but the Subaru mug I got is pretty excellent as well.

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exmroc

15 de ene. de 2015

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Great experience Joe was a great sale person the best ever.I emailed Joe told him what I wanted and when I arrived at dealer ship he had 2 car waiting for to pick from.Purchased the car and was out in 90 minutes.

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John Russo

12 de ene. de 2015

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Scott Maynard's professionalism and focus on providing the best deal possible made the car buying experience at Stohlman a real charm. Scott went out of his way to keep me informed and accommodate my requirements throughout the purchase. You just couldn't find a better salesman to work with you! Bravo to Stohlman and to Scott Maynard!

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bassemf7

12 de ene. de 2015

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We initially came to look at cars and seek buying possibilities. Paul Turk helped with our enquiry and we ended up buying the car in a few hours. Paul facilitated our purchase and made the process easier with his friendly and professional approach. With so many dealership and cars around; what matters to us first is the service, which Paul excels at. We feel that we made the right choice to have chosen Stohlman and are fortunate being helped by Paul.

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Booklover24

31 de dic. de 2014

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I recently bought a Subaru legacy from Thomas Calvert. he was extremely helpful, honest and very easy to work with. I will definitely tell my friends his name.

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paxe

31 de dic. de 2014

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Enjoyed our second purchase of a Subaru from Stohlman. Thomas was very responsive to our initial email contact about a 2015 Legacy and provided a selection of vehicles for test drives. He found a Legacy with the features we requested and arranged for prompt delivery. It was another good experience after our 2014 Forester purchase.One Subaru request - make the key fobs with distinctive colors or optional covers as it's hard to tell them apart with both of our Subaru vehicles.

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nrowny

30 de dic. de 2014

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My son saw an ad for what he thought was a great deal on a car for me. He is a lifelong lover of all things Volkswagen and has owned several.We went to dealership immediately and TJ was our salesperson. TJ answered all my son's questions, got us right in for a test drive and because it was late let me drive the car home. That clinched it for me. I was able to imagine what it would be like to drive it to work everyday, check out the Bluetooth and enjoy. I've had the car two weeks and like it better every day. Thanks to TJ my experience buying was efficient and enjoyable.

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sesh

30 de dic. de 2014

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Enjoyed buying Subaru forester from this dealer. very cordial, helpful and very clear about the approach. Process was very smooth and very friendly. Sales persons and manager approach was very easy going. Any day will recommend this dealership for buying Subaru.

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mike65italy

24 de dic. de 2014

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For some time my wife and I had been looking for a used VW Tiguan with a manual transmission and finally found one at Stohlman. When walking into the showroom I was immediately greeted and introduced to Yaw Pepra. He made me feel welcomed and asked what I was interested in. He went above and beyond to help me find the best deal for the vehicle I wanted. I am very pleased to have bought my Tiguan from Stohlman.

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gio

21 de dic. de 2014

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Great experience with Stohlman and TJ nice guy.Knowledgeable professional and friendly .do recommend this dealership. wv jetta se best car ever thanks form Gio

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Poriya Moazzami

15 de dic. de 2014

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The 2014 Passat I just purchased would be my first VW and I could not be happier to do it at Stohlman and with their Sales Consultant TJ. TJ was extremely approachable, knowledgable , attentive, and did his honest best to get us the best deal possible and I did my homework beforehand and I truly believe that I did get the best deal I could have gotten. I really appreciate this pleasant experience and will recommend Stohlman and specially TJ to all my friends and family.

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DCtriathlete

15 de dic. de 2014

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Scott couldn't be a nicer guy, he just exudes this amazing calm when dealing with customers. Scott reached out to me immediately after an online inquiry and was somehow able to make me feel comfortable through an email. I met with Scott several times over a week and at no point did he pressure me or even ask me to sign. The decision to buy the vehicle was mine and mine to decide when it was time. There was no cliche car dealership non-sense with Scott, he was truly there to help me get exactly what I wanted. I visited several other dealerships during this buying process and Scott was truly a different breed than the other people who assisted me. I left with an amazing car at an amazing price. Scott isn't just a guy pushing product, he actually knows some history and doesn't try to sell you on irrelevant features. Bottom line, Scott is the bomb and if you need a car this guy is the best of the best.

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ilene.decker.31

6 de dic. de 2014

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Thomas Calvert was so professional and made the experience great. I have back to the dealer several times and I always get new pointers on how to manage all the systems! I will keep dropping by!

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havenva

1 de dic. de 2014

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We just bought our first Subaru 2 days ago. Randall Tomblin helped us. He is knowledgeable, patient and professional. We will recommend him to our friends.

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maryann4

25 de nov. de 2014

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I bought my very first Subaru -- a 2014 Forrester. I'm so glad that we went with Stohlman Subaru at Tyson's. And I'm equally glad that our sales rep was Thomas Calvert. Thomas is a no-pressure salesman who is professional, knowledgeable and an all around great sales rep. The color and model that I wanted wasn't available on the lot, so Thomas found the car that I was looking for in no time. The price of the car was extremely competitive, so no worries there.When I went in to pick up my car (it had to come from another dealer), Thomas was there to walk through all of the details of my Forrester. He checked in later to see if I had any questions, too. All in all, a great experience. This is THE BEST Subaru location. It's close and convenient to DC/Arlington. And THOMAS CALVERT is fantastic. I love love love the no pressure experience from start to finish!

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sobeit2

21 de nov. de 2014

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Thomas Calvert was one of the main reasons I went with Stohlman - he was professional, knowledgeable, attentive, and available when I had questions at every step of the process. I had several specific requests and Stohlman was able to work with me to make sure I had what I needed. My first car buying experiencing was amazingly easy, which I had not expected. Everyone I interacted with at Stohlman seemed committed to making the process as efficient and painless as possible so I could enjoy the fun part - driving my car.

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SEImpreza

21 de nov. de 2014

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Few weeks ago I bought a 2014 Impreza from Stohlman Subaru at Tyson's. Mr. Thomas Calvert was helping me with this purchase. I can't compliment enough his knowledge, and professionalism, and would recommend everyone to work with Mr. Calvert and Stohlman Subaru dealership. I am also happy with my new Impreza.

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mariomenezes

13 de nov. de 2014

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Just bought a Subaru 2015 Outback from David Jennings and it was an awesome experience. Vehicle was ordered from Subaru. David was very patient as I was deciding on the specs of the car I wanted. He kept me up to date on the progress of the vehicle. When the vehicle was delivered he was very friendly when we met and was knowledgeable as he walked me through the car. Carrie in finance was very pleasant and was able to give me a great price on the extra packages I was interested in. All in all an excellent buying experience.

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jbcar

13 de nov. de 2014

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I recently bought a 2015 Outback from Stohlman Subaru. David Jennings was my salesman and I can't say enough good things about him. He's a knowledgeable and friendly representative who put me at ease immediately. He answered all my questions thoroughly and provided a wealth of information about my new car. He went the extra mile (or 100) to pick up the exact car I wanted, since it wasn't available locally. And when I picked up the car, he synchronized my smart phone with the car communications capabilities. And explained all.David took the pain out of buying a new car. I recommend him very highly.Jacenta

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ajperry

19 de oct. de 2014

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I went in Saturday afternoon to drive a 2014 Jetta.. I was not expecting what followed. Joe Borak was wonderful. He was courteous, knowledgeable and a true gentlemen through the process.We were in and out within 2 hours.. But more importantly, they beat every other VW dealer in price. walked away with a beautiful car at a wonderful price. Chris Alvarez was fair and a gentlemen to work with.It was not only Joe, the entire team was great. When the coffee maker was full, the receptionist walked over to make a coffee for me. The service department chatted and entertained my son while we walked around, thanks Mike!The business manager, Carey Lair, needs to be given a gold star. She was fast, exacting, and get this one... she asked once for each warranty/add on and then stopped! That's right, no pressure, no pushing, no hurt looks. She was smiling a billion dollar smile and talking the whole ten minutes it took to get the paperwork. Nice job everyone!! We are now going to Stohlman VW for our service and all of our future new car purchases, and will be recommending them to all family.. We are all a VW driving family..Thanks Joe , and everyone else for my perfect car at the giveaway price.. and all the smiles that came with it.. This was the best experience in my thirty plus years of car purchases..A. Perry

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Rhadames Alonzo

9 de oct. de 2014

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I just bought a new 2015 Subaru WRX at Stohlman after ordering one two months ago with everything I wanted with great help from David. The order process and initial inquiry was all through email and he was entirely honest, helpful, and straightforward about everything. When the car arrived, he immediately sent me an email and called me to let me know, even including a picture of the car. He seemed as excited as I was about the car arriving! I headed over to the dealership last weekend and was greeted by David and had a very pleasant, no-pressure experience. I was allowed to take the car out for a test drive and then was taken around the dealership to introduce me to all the different areas within the building. In conclusion, I have nothing but good things to say about David and Peter at Stohlman and would buy more vehicles there in the future.

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Review Mom

5 de oct. de 2014

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We recently traded in our car for something more suitable for our family. Javan Jackson was the sales representative who helped us find the right car and also found us the best deal possible. His knowledge about Volkswagens is exceptional. He doesnt put you under pressure and actually listens to what your looking for and can afford within your means. Great and comfortable experience.We will definitely go back to Strohlman Volkswagen and we will definitely work with Javan Jackson again in the future.

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lorelei.mchale

19 de sep. de 2014

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Working with Mike Sepulveda is nothing but a pleasure. He ALWAYS strives to give the best experience to his customers that he can and makes you feel that you are a friend and not just a customer. Last November when buying my Jetta from him, he was never pushy, always knowledgeable, and incredibly helpful. I have since moved to California and when I had a very very minor problem (most sales personnel would consider nothing to worry about) Mike Sepulveda went above and beyond to fix the problem. In all I would absolutely recommend anyone to Mike!

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SuspiciousPinkCat

7 de sep. de 2014

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On Saturday, August 16th, 2014, I became the proud owner of a 2006 Volkswagen Beetle Convertible thanks to the kindhearted and extraordinarily helpful salesmanship of Mike Sepulveda. Not only was Mike extremely knowledgeable about the car itself - to the point where he was able to answer any and all questions that my father and I could think to ask, Mike made the process of buying a car very approachable. He truly possesses a genuine interest and concern for his customers, and even called a couple weeks after the sale to make sure that I was happy with my new Beetle. In truth, I couldn't be happier!Thank you, Mike Sepulveda, for making an effort that went above and beyond what we would have expected! Because of you I am now driving the car of my dreams, and it will be our pleasure to do business with you in the future!-Grace Bauer

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jlawn5

3 de sep. de 2014

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The Stohlman Subaru Dealership represents a superior vehicle. This and their consistent high quality service and support has made us loyal customers since the purchase of our first Outback in 2004. We've just completed the purchased our 4th Stohlman Subaru. Thomas Calvert has been our salesman for the last two and he has been very helpful in walking thru the necessary paperwork. Hesham Kamal (Business Manager) took the time to listen to our questions and talk through financial alternatives.I dont hesitate to recommend both gentlemen as being knowledgeable, personable and taking the time to listen and answer any questions.

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rfcrosstrek14

25 de ago. de 2014

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Just purchased a 2014 Subaru XV Crosstrek Limited from Stohlmans and had the pleasure of working with David. I found some great potential auto loan interest rates through USAA this month and also utilized TrueCars.com to get quotes for my "ideal" vehicle (trims + desire accessories. I was also contacted by a list of area dealers and was harassed by a dealership in Manassas. Of course they wanted me to visit their lots without working our preliminary pricing online...Stohlman's was different - they honored my TrueCar certificate off the bat and David contacted me after I submitted my request with a very straightforward, respectful and fair price quote! He was not pushy and made sure to express that he wanted a chance to "earn" my business if I thought his initial offer was reasonable and fair. I decided to visit Stohlman's in person and worked with David. The original car I wanted was sold before I could claim it, however, I expressed to David that I wanted the exact same Crosstrek (same color/features/etc.) for the same price he quoted me. Rather than badger me into buying another car already on the lot (dealers generally have an incentive to move vehicles sitting on their lots first already), David was willing to find the exact Crosstrek I wanted elsewhere and had it delivered at no extra cost, for the price we negotiated. Throughout the entire deal process, he was never pushy, getting me to buy more/less car than what I researched and wanted. He obviously wanted to work with me so I would buy from Stohlman's (of course, it's their business!), but he wanted to earn my business and for me to buy from them. Yes, all dealers will find at least a little profit in all sales whether on purchase pricing, trade-in, financing, or "extras" - it's business! They wouldn't stay in business if they didn't have profits. I found that as the customer and consumer, I was able to find the best net prices and savings at Stohlman's compared to other area Subaru dealers. If anyone wants to save some money, you must be willing to negotiate! I had to with everyone involved in my deal. The entire process was civil, respectful and in the end, we settled on a realistic, fair price for this popular selling vehicle. We live in a pricy region. What sealed the deal for me was David's awesome, friendly demeanor and professionalism. This is the 4th car sales process I've been through - honestly, this one has been the best in terms of overall experience and fair pricing. David emailed, called and even left a voice message the next day after my purchase to check up on me and the vehicle. None of my other car sales dealers called to "check up" in the past - they had my money and I drove off the lot. To them, the deal was done! With David, however, the deal doesn't "end" after you officially sign your finances and paperwork over, get the keys and drive away - he seems to care about his customers and his reputation before, during and after the sale. I would not spend this time to share my own story if I weren't so incredibly impressed with how calm, smooth and fair my car buying experience at Stohlman's Subaru was with David, without the need for pressure tactics. This is the way car negotiations and buying should be!

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joshuastlouis

25 de ago. de 2014

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I've been meaning to write Stephan a great review for some time now - I've had my car for about 3.5 months and still love it and think I made the best purchase. Stephen did a great job comparing the Subaru Forester (2.5i Premium with AWP) to the other cars I was looking at (RAV4, CRV, and CX-5) and helped make my decision easier. He was very easy to work with and got me exactly what I was looking for! When it is time for my brother to buy a car, we will certainly be back!

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eknox11

22 de ago. de 2014

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Nora is the man! He made my first ever car buying experience so easy. It seemed that everyone who worked there was friendly and willing to help. My mom was helping me car shop and when we got to Stolhman her car wouldn't start (some issue with the battery) and luckily Nora is a mechanic as well! He went out and fixed the problem with the battery (something with one of the terminals) and also cleaned off all the corrosion on the battery. I would definitely recommend going to Stohlman and working with Nora.

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tlapanne

11 de ago. de 2014

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I contacted Stohlman to receive a quote on a used 2012 Subaru Impreza. The quote I received via e-mail from Nora Sokhon was $13,795. I then scheduled a test-drive for 5 days after receiving the initial e-mail. When I arrived to Stohlman Auto exactly at the agreed upon time, I waited 30 min for Nora to greet me and then, after test-driving the vehicle, was told the price was $17,795 (a $4,000 difference). I told Nora that he had quoted me $13,795, showed him the e-mail and there was a note in their computer system indicating that I was quoted $13,795 for the car. After reviewing this information and speaking with Pierre (the supervisor), Nora told me there was a computer error and they couldn't honor that price. After waiting another 20-30 minutes for the sales team to "discuss what kind of deal they could offer me" I was told the best they could do was $15,500. I told them this was unacceptable and they should honor the price quote given via e-mail by a salesman and they responded by saying they weren't liable for computer errors and told me to read the fine print saying the price can change at any time. It is my impression that they used a low price to bait me into the store then gave a fake excuse to change the price after the test-drive. Not only this, but Nora was completely useless as a salesman. I mentioned several times I was also interested in looking at a similar car they had on the lot and he didn't even attempt to help me. During the test-drive he sat in the back seat, muttered directions and wasn't very knowledgeable about the vehicle. For example, he didn't know there was a sub-woofer installed in the back of the car until I asked if it could be removed to allow for more storage space. Overall, I had a terrible experience at Stohlman Auto and will never shop there again, nor will I recommend the store to anyone.

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bonocom

1 de ago. de 2014

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We were shopping for a 2014 or 2015 Outback 3.6R Limiteds all along the east coast, from Maine to Florida. We new exactly what we wanted regarding the car and options as well as what we were willing to pay. When we spoke to Thomas Calvert about a 2014 3.6R with all of the options we wanted, he worked hard to get the deal done at the price we were willing to pay. We were actually on our way to another Virginia dealer that same night to purchase another vehicle. Thomas and Cathy accommodated us, we drove 2 miles to Stohlman and bought the car. Thomas was extremely professional, very knowledgable and sincere. Hesham was instrumental in getting us an excellent rate on financing and he was very discreet when an uneasy question from the past arose, regarding our credit. Hesham's knowledge of the financial products and his advice were both very much appreciated and helps us make sound decisions.I have my own business, as a jet and helicopter broker, and I truly appreciate when salesmen are good and honest and the whole process works well, as it did in this case.Thank you all for help and service and we look forward to working with Stohlman during the ownership of this car and perhaps others as well.Best regards,John Bono

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mruzicka

31 de jul. de 2014

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Buying a car from Stohlman is an experience unlike any other in my car buying past. I had bought a VW from Stohlman before and it was largely due to Nermin's easy manner, obvious effort to please and knowledge that brought me back. No hassle, no slick salesman double-talk and no pressure. I will buy from Stohlman again.

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darkclan2000

26 de jul. de 2014

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I'm not the kind of person to say that often, and I actually don't think I ever have before for any of the 4 new cars I've bought over the last 25 years. Scott Maynard worked with me to figure out the colors and options for the Jetta Sportwagen TDI I was interested in, respected my wish to order it, and watched over the 3 month build cycle. He was always patient with me throughout, and spent about an hour with me explaining the features before I drove it away. And never a hard sell. You need to buy a car from this guy - he knows his VW tech and history.

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TDUCLA

25 de jul. de 2014

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Sean Deal is very personable and extremely attentive to the customer needs. He made an usually painful experience painless. Highly recommend Sean and Stohlman VW.

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MBrinoum

21 de jul. de 2014

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Sean Deal and Deeder helped me buy my VW Golf. They were very friendly and everything went fine. The only problem is that Sean promised to "throw in" some things but never did. He said when you come back to pick up your plates I'll have them ready for you. He did not and he never returned my calls. I am extremely disappointed because I feel like I was lied to. I am not upset that I didn't get the things that he promised to "throw in" but more upset that he lied to me and never bothered to call me back. I was very disappointed to meet a car salesmen who fit the typical stereotype of a car salesman. Don't think he'll be doing you any favors.

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Vwtom0303

20 de jul. de 2014

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It is a pleasure doing business with Sean. There are a lot of VW dealers in the area, but there is only one Sean deal.

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ryanflynn8

20 de jul. de 2014

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I cannot speak higher of the service provided by Nermin and the rest of the team at Stohlman. I have already recommended this dealership to multiple friends of mine and will continue to do so in the future (hence the online review). The process was painless, the service flawless (truly above and beyond), and the product is perfect. Nermin worked with me to find the PERFECT jetta tdi, and was able to put me behind the wheel faster than I had expected! All the reviews are true, this dealership knows about customer service and provides the perfect cars at the best prices in the area. Don't read any further, give them a call.

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rangersmom

14 de jul. de 2014

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I was very particular in what I wanted and Thomas worked with us and we got everything we were looking for and more. We are very happy with the 2015 Forester and would recommend Thomas and the dealership. The finance guy was great too but a can't remember his name.

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LaurenE2020

17 de jun. de 2014

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Excellent car buying experience thanks to Javan Jackson; the salesperson (and VW enthusiast) who took great care of me in ensuring I got the car I wanted at a great price. I wouldn't hesitate to do business with or refer business to Stohlman, particularly Javan, in the future.

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JBRIXIUS88

15 de jun. de 2014

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Sean was not only a friendly, personable guy to work with, but is also a true VW expert and acted as a consultant to me during the sales process. It was not the typical hard sales approach that we all have experienced time and time again at other dealerships. I would recommend Sean 10 times out of 10 if you're interested in looking at a VW.

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Pac1071

11 de jun. de 2014

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My 19 year old son was purchasing his first car and I initially contacted Stohlman about a used car I saw online. The car did not meet my specifications so the salesman Julio asked me what exactly I was looking for and then asked me if it would be okay if he sent me car prospects if he found something he felt would suit my needs. I appreciated that he asked for permission and he did not overwhelm me with emails. He did find a car that my son was interested in and we ended up purchasing this car. Unfortunately the radio stopped working shortly after we left the dealership but Julio had us bring it back twice to give the service dept. an opportunity to fix it. The Saturn also ended up being part of the big GM ignition recall so we decided to wait until parts were available to see if the radio was affected by the recall issue. Two months went by before the GM dealership had the parts and well after I purchased the car from Stohlman. The radio still didn't work after the ignition parts were installed and GM surmised that the radio was broken. They were willing to put a new one in for $540 so I took the car to Best Buy and they installed a new one for $325. Since my son doesn't have a lot of disposable income in his wallet I thought I would call Stohlman and inquire if they would help him offset the cost even though it had been months since the sale and we bought the car "as is". Pierre Ndiaye, the used sales manager listened to my story and without hesitation asked me if a check for $200 would be acceptable.Overall the buying experience at this dealership was pleasant and Pierre did the right thing as a manager. This is how businesses keep customers. A lot of used car lots can be unprofessional and seedy - I would recommend Stohlman as a reputable, professional business.

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Rockartman

3 de jun. de 2014

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Got a great price on a loaded used 2013 Nissan Murano....it was the best price by far in the tri-state area for that model. Drove down from NJ to make the purchase and I'm glad I did. Julio was attentive from the time I expressed interest in the car via email through the sale and even called a few weeks after the sale to make sure everything was still good. Got a fair price on my trade too. Overall a smooth transaction.

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AndreZ

25 de may. de 2014

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Just bought a Subaru Outback from David Jennings. I guess he belongs to a new generation of salesmen, and i really like this new generation. David is fun to work with - imagine that! He is very knowledgeable, good humored, very fast and efficient, and not pushy. Looking back at my previous experiences with dealers, i was ready for a long exhausting fight - and it never happened. The whole process was easy, and I got the car i wanted at a price i was ready to pay and quite happy with the trade in value, all just in a couple of hours. Great experience, thank you David and others who worked with me that day.

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2coolstreets

21 de may. de 2014

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My husband and I have purchased or leased no less than four cars in the eight years we've been married. We have never, ever, experienced such a smooth, efficient, friendly transaction as we did with Randall at Stohlman. We walked into the dealership at 4 p.m. on a Sunday, they closed in an hour; we knew what we wanted and Randall got us exactly that, even though it was late in the day we were treated so well. We were able to close the deal in less than 1.5 hours! Amazing! We are so happy with our new Outback and we cannot say enough good about the buying experience.

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DOM_STI

15 de may. de 2014

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David was a pleasure to work with. Not the typical grimy sales guy that sometime find in dealerships. Went over features and benefits very well. Allowed me to test drive the car the way I wanted to. (i think he enjoyed it as much as I did). Didn't push me into 'buying now'. answered all my questions in a timely manner. He knew a lot about the model, but didn't come across as a know-it-all. If he didn't know the answer he didn't try and bs me. He went and asked someone else. He's assisted me several times, post sale, with things here and there. I'll be seeing him for my next vehicle. I would recommend him to friends/family or anyone who was looking at Subaru's. Cheers David.Dom FalcoMcLean, VA

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kasnova13

12 de may. de 2014

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This was my first time buying a car from a dealership and it honestly was a very pleasant experience. Randall was extremely approachable, friendly, and receptive to my needs. Best of all, he was honest with me throughout the entire experience, making me very comfortable with him and the process. He also was kind enough to pick up the car I wanted all the way in Baltimore! I love my 4-door 2014 2.0 LTD Subaru Impreza (black with ivory upholstry)! Thank you to Randall and the very kind staff.

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daroleekkranz

3 de may. de 2014

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I purchesed my new sti from thomas calvert of stohlman automotive. He responded to my inquary on the car in a matter of minutes. And I drove an hour to pick up my 2015 sti. He was very friendly and helpful while explaining all the features of the car. I really enjoyed my car buying experience with stolman automotive. I cant say enoigh good things about my new subaru. Thanks Thomas

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rgbmccabe

26 de abr. de 2014

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Mr.Nguyen was very friendly, polite, and helpful when buying my new Impreza. He explained the different features of the cars I tested, and when I purchased the car, he went through it in detail...and hooked up my phone to blue tooth! He made the whole process a very pleasant experience with no pressure.

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Sarah3Bearse

24 de abr. de 2014

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My neighbor, my friend was in the market for searching & buying a Subaru...I went with her for support while she search for the right Subaru..We went to Stohlmans in Tyson Corner, VA..and she had an appt with Thomas Calvert. We must test drove 3-4 models, and over and over all day long...She knew I wasn't in the market, but convinced me to test drive an Outback . As my friend and Thomas Calvert were discussing the cars she test drove & weekend promos, I said "what's the specials on Outbacks?"....So lets just say I drove off the lot with a 2014 Outback Subaru and My friend did not buy one. But the next day we returned and she drove off the lot with a Crosstrek! I absolutely love my Subaru. Love the suspension, the U-turns I can clear, and the space in an Outback. Love It!Thanks Thomas C. I appreciate you being honest and patient with me that weekend.

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susandel

23 de abr. de 2014

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I went to Stohlman to look at a Forrester. I live in DC so did not really want to buy in Vienna, but because I was at Tysons I stopped in.The salesman Mike Schaub was so helpful and spent time listerning to what I wanted - no pressure. I went back to buy the car from him and he continued to be helpful throughout the process. I liked the dealership so much I will go back to have my car serviced there as well. Best new car buying experience I have ever had.

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bryanbikes

1 de abr. de 2014

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Randall Tomblin went above and beyond to ensure that our entire process was informative, enjoyable, and an overall pleasant experience. My wife and I had a great time working with him and making our decision in a relaxed manner.The dealership was nice and comfortable, service department looked good, and decent inventory available.Most importantly, Randall's honest input really assisted us in making the best purchase for our family. We couldn't be happier with our new Subaru and with Randall as our sales person.

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Rlandersmg

24 de mar. de 2014

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We were interested in a VW having owned a Passat for over 10 years and a '71 Karmann Ghia for longer than that...My wife liked the '13 Jetta TDI advertised on the Internet and we met Yaw Pepra and later his manager who were both very professional, courteous and customer focused. Their intent to inform us of the vehicle, its history and financial possibilities, rather than pressure a sale was very much appreciated. The worked with us at our own pace. Our sales person, Yaw Pepra was exceptional in all regards, as was his manager. We next met Hesham Kamal for processing a loan via VW. He too was exceptional in handling our sales business expeditiously and with high professional courtesy. We are very pleased with our pre-owned 2013 VW Jetta TDI purchase and will highly recommend the dealership, as well as all of the professionals we worked with while we conducted business. Great team!

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karlrad

21 de mar. de 2014

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The best people in a dealership. Made possible for us to have our Outback at the best price (I checked 3 more dealers) and I can fully recommend both Richard Hanna and Randall Tomblin as the best sales people in the business. I have nothing but praise for them, I have recommended Randall already several times. If you want a Subaru, do not hesitate in calling him.

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rbob1

10 de mar. de 2014

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Javan took real good care of us throughout the entire process - from my first contact by way of Stohlman's on-line IM chat feature and continuing the IM conversation about the vehicle I was interested in before my visit. Our test drive was wonderful because Javan allowed me to experience the Touareg on the test drive without a sales pitch. Most importantly, I never felt pressured to purchase the Touareg at any time during my visits to the dealership. Javan took extra time after we finished up in the business office to explain every feature of the Touareg, as well as linking both my phone and my wife's phone to the Touareg's blue tooth! He demonstrated all the patience in the world for our many detailed questions about the features of the Touareg, staying well past the dealership's closing time on Sunday.All in all, I would say the Stohlman experience exceeded our expectations because of Javan's knowledge and expertise with the vehicle, his passion for the VW brand, and his warm, personable approach and professional demeanor.

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gsandy282

4 de mar. de 2014

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From the moment we entered the Subaru dealership, Anson welcomed us with a warm smile and asked if we needed any assistance. He was very helpful and patient for the whole process of purchasing our new car. He explained all of the various aspects of each car we saw, and what made each car different from another model. He made sure to check that we understood everything there was in the every model, so we were sure when we made our final decision. He answered all of our questions fully, and was very friendly and welcoming. At the end of the process, he was clear and concise with all of the paperwork, walked us through each of the manuals, and how to connect an iPod or use Bluetooth in our car. Overall, we very much enjoyed the process of buying our car through Anson, and it couldn't have been better! Thank you so much, Anson!

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Xrocket2330

26 de feb. de 2014

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Inexperienced, that's me when it comes to buying cars; Guru, that's the staff at Stohlman when it comes to making a customers car buying experience one that is both inviting, friendly and as easy a decision as possible for you to make. I came into Stohlman with a vehicle in mind, and after showing "TJ" the car I wanted he wasted little time getting me into it, after driving it around for a while and talking with TJ he let me know that all vehicles at Stohlman are of trade-in background and have all of their vehicle histories, I was convinced and felt secure of my purchase, I simply had to have the car. I sat down at TJ's desk and having had to file bankruptcy once before it destroyed our credit and even though we definitely had the means to pay the car, it was difficult to get a bank to allow us to finance; this halted nothing though TJ worked at it with the finance department and they explored many different options to make sure I'd be heading home happy in my new car. There was a minor wait but it was completely worth it, the Stohlman staff worked hard for me the customer and I am now gawking happily at my shiny new 'wheels' sitting in my driveway, my experience with Stohlman was phenomenal and I would absolutely recommend my friends, co-workers, heck even the cashier at my favorite pizza place to Stohlman if they are looking to have a shiny new voluptuous set of wheels in thier drive-way so they may gawk in happiness as well.

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SubaruFan22

25 de feb. de 2014

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I have to say that Stohlman Subaru, and Stephan Sagbo in particular, were both great to do business with. My family and I live in the mountains and we often need four-wheel drive to get out of the driveway. Thus, over the last 35 years, my family has owned several Subarus, though the new Subaru I bought from Stohlman Subaru was my first Subaru (though not my first new car).So, I am biased towards Subarus, but neither my family nor I had ever purchased a car from Stohlman Subaru before, because we don't live in the Washington DC greater Metro area.My first contact with Stephan was in December, when I started looking all over the state for the model Subaru I wanted as well as the particular transmission I desired. From the beginning, Stohlman had the best inventory as well as the best price of any dealership I contacted. From the beginning, I could tell Stephan wanted my business. He showed interest in getting me what I wanted and was timely in his responses. Since I didn't live near Stohlman, I shopped around at closer dealerships, but not only was the selection not comparable, nobody seemed to want my business as much as he did. I either found Subaru salesmen who were disinterested in my business or they were too pushy. In contrast, Stepan seemed always professional and repeatedly asked what he could do to earn my business, as well as was willing to work with me extensively over email.So, I agreed to buy a Subaru from Stohlman if he would include a couple extras, and to my surprise, without any haggling, he agreed. Not only was the price from Stohlman great, but the extras more than made it worth it for me to drive over six hours round-trip to Stohlman Subaru in Vienna to purchase my new Subaru.When I got there, Stephan was extremely courteous, very professional, and friendly. I test drove my Subaru to make sure it drove like I expected, signed the paperwork, and left.Over all, I would definitely do business with Stepan Sagbo again. He was courteous, professional, and seemed genuinely interested in making sure I was satisfied.A couple things:1. I noticed another reviewer complaining about how busy Stephan was. That was true. Given that I had made a down payment on my Subaru before it arrived at the lot and had let Stephan know I was coming a couple days in advance, I had expected it to be washed and ready for me when I arrived. As it was, my family and I had to wait about 45 minutes after we got there before it was washed and ready for us to test drive. However, I will cut him a lot of slack, as it was Saturday when I arrived and he did appear to be constantly running around taking care of a lot of things. Plus, if you want a dealership where you will be waited on like you are the only person there (quite probably because you are the only person there), Stohlman is probably not the dealership for you. These guys are the largest dealership in the mid-Atlantic, and they move a lot of Subarus (I think at least four other Subarus were sold during the three hours we were there). So, although I would have liked for them to be a little more ready when I got there, I still feel that it was an overall great experience.2. Don't be disuaded by Stephan's accent. He has a soft voice and a west African accent, so the first time I spoke to him on the phone, I had a lot of trouble understanding him. But, he is easy to communicate with via email, and when I spoke to him in person, I had no trouble understanding him either. So, don't be disuaded by the accent if you talk to him on the phone.In summary: a good guy, the way car salesmen should be, and someone I would consider doing business with again (even though I live over 3 hours one-way from Stohlman Subaru).

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HauRuck83

9 de feb. de 2014

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Will, Sean, Eric and Scott demonstrated Stohlman clearly has a professional, synergistic family-based relationship and provided exceptional subject matter expertise regarding the purchase of a new Volkswagen GLI. Although I did not have the pleasure of interacting with the rest of the team, I can certainly recommend these four individuals to anyone wishing to purchase a sweet Deutsch auto. I am very satisfied with the overall experience at Stohlman. Thanks guys! This car rocks!

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jsjms

8 de feb. de 2014

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Fantastic experience with the purchase of our 2014 Subaru xv crosstrek hybrid. Sean, Ryan, Ryc and Carroll were all excellent and no high pressure sale. We wanted a plasma green hybrid touring crosstek which Subaru only produced a few hundred. Ryan was able to find the only one in the area at another Subaru dealership and had it transferred. We were very surprised to see the price of the crosstek was below the MSRP. The actual sale only took 45 minutes and was very enjoyable. Great sales team and no high pressure sales.

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EileenFoyle

8 de feb. de 2014

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Javan was the best salesperson I have ever met during a car search! He was polite, professional, and exceeded the answers to my questions by providing me additional information. He made me comfortable during the entire purchase of my vehicle. I will certainly recommend working with Jarvan!

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BrianJ3

5 de feb. de 2014

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I will say that my first interaction with the dealership was not a positive one, but I realize the New Year's Eve afternoon is a busy time. I contacted Jaime Dent who made me feel that it was an aberration and that the staff would demonstrate that fact if I returned. She kept in e-mail contact with me through the process. I recently purchased a Subaru with the assistance of Anson Lee Sam at Stohlman's Vienna location. He was friendly and inviting. He listened to my description of what I wanted in a vehicle. He took into account my research prior to coming to the dealership. He was ethical in making sure that no fellow sales person was being shortchanged. He provided his time and expertise during my search of possible vehicles on the lot. He made the process straight forward and made me feel that he was looking out for my best interest. Once I selected a vehicle he acted in good faith during the negotiation process. During the purchase he explained the procedures and assisted with the introductions to the financial staff. He then provided me with an introduction to the vehicle operation and documentation. He answered my questions after the sale and upon delivery of the license plates. The finance department went out of their way to find a good finance deal which required a couple of visits with them and in the end got a good rate. During some of my waiting time I got a bottle of water in the service department where Ahmad Sabah introduced himself and spoke about the service department and its operation which gave me the sense that my vehicle would be well cared for in the future.

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baismb

31 de ene. de 2014

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My husband and I were looking for a great car and we found it with the Subaru Crosstrek. We were looking for a car that had a great price with an AWD capability. Not to mention how great it looks inside and out. The dealership and our sales consultant were detailed and attentive to everything in order to get the car that we wanted. We are truly pleased with our experience with Stohlman Automotive.

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omearaoutback

28 de ene. de 2014

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We bought our new Outback from Randall Tomblin and would highly recommend anyone going to see him if they're in the market for a new car. He was helpful and thoughtful, honest, explained everything, made sure we got everything we wanted, and has a great sense of humor to boot. Overall a 100% pleasure to work with. We were thisclose to getting a Nissan and am SO glad we went to Stohlman before making any decisions.

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veluxmea3

21 de ene. de 2014

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Thanks to Randall I was able to purchase my first new car without any hassles and couldn't be any happier. I've met many salesmen from other dealerships and Randall has been by far the friendliest and easiest to talk to. In addition to his outstanding professionalism and honesty, he has a way to make customers feel comfortable which is important to someone whose looking to buy their first car. He's also very easy to communicate with and very thorough. The whole process was smooth and a good experience.

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Gary830

18 de ene. de 2014

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Carroll Prince, the salesperson with whom I worked, was a complete pleasure to deal with. He was extremely knowledgeable about his product (in my case, a new Forester) and very easy going in manner. I truly felt that it was Carroll's goal to ensure that I would be happy with the vehicle I selected and that I was satisfied with the price I paid for it. At no point did I feel that I was being pressured or given a run-around. Other personnel with whom I dealt also were very personable and professional in demeanor. Stohlman's facility in Tysons is clean and bright, and their service department is open until 9 pm on weekdays! This was my first Subaru and my first visit to Stohlman, and for the first time in memory, I actually enjoyed the new car purchase experience. I would not hesitate to recommend Stohlman, and Carroll Prince specifically, to anyone contemplating a new car purchase.

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Npiason

11 de ene. de 2014

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Sean is great. He has gone above and beyond what is required on several occasions. I would recommend him to any of my friends and plan on purchasing from him again when my lease is up. He is friendly and honest. I actually purchased from Stohlman because of him, despite a number of other VW dealerships more conveniently located to my house.

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doc_paro

8 de ene. de 2014

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My experience was very good. The manager, Ryan gave me a very good price for the car and he worked with everything to make a good choice for me and the business, met my price and made it an enjoyable experience. Sean was very courteous and patient . he showed me all the cars I wanted to see with an absolutely attentive attitude. he knew his cars and everything it had to offer.

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CindyF27

7 de ene. de 2014

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I purchased a 2013 WRX. I had checked out a few dealerships in my area but was not able to find one. I found the car I wanted online and in stock so I checked this dealer out. Everyone is very friendly and they were very honest about everything and I felt very comfortable and happy with my purchase. I even come back to service my car. I tried dealerships in my area but the customer service does not compare. I highly recommend this dealership, the quality of their work and their customer service is exceptional!

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owns22

5 de ene. de 2014

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We had a great experience with Stohlman Subaru and Thomas Calvert. We really enjoyed talking to Thomas, and were really impressed by the straight forward way that Stohlman does business. I was impressed with how paced and relaxed Thomas was during the buying process, I didn't feel rushed or pressured at any point. He took the time answer all our questions, and was very patient with us when we asked him to repeat information through both the test drive and buying process.Honestly, this has been the best car buying experience I've ever had. I feel that we got a good price, and we were treated well. Really, really, happy with the experience.

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5207Jesse

3 de ene. de 2014

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The car is great so far and the price is great, the staff was friendly and courteous with one exception, the entire sales process took over 4 hours. The staff was always busy attending to items that seemed more important than my sale. I even threatened to leave twice. It seemed as if nothing I could do would get these guy to sit down and take my money. Very strange. I haven't bought a car in many years so I'm not sure if this is normal. But I thought it was rude. Still, the price was great and everyone was friendly. I would recommend this dealer with the caveat that you be ready to walk out if they begin to waste your time, OR go very late in the day so they get stuck after hours with you, that might speed them up.

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yusung79

2 de ene. de 2014

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I had a great experience buying my first Subaru here and Randall was wonderful. Car buying is NOT my favorite things to do and he made this experience comfortable (very hard to do I think) He was patient with my questions, my back and forth about color of the car, and just had a quality of genuine caring about him that made me trust him right away. I was serious about getting a car but I was not 100% set on Subaru. I was just at the Toyota dealership and just happened to see the Subaru dealership on my way home and drove in on a whim. It was late in the day and I really was not thinking I would be successful in getting a car that day. So, he had to be extra awesome and efficient to result in my buying a car! He washed and put gas in the gleaming car and parked it out front to look at when I went to pick up the car and explained the service schedule and features of the car patiently. Very good experience!

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mrfortune

31 de dic. de 2013

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Many thanks to Randall Tomblin, the consummate professional from whom I had the privilege of buying my first ever new car. He was friendly, respectful, helpful, and no-nonsense throughout the length of our interactions, and the process was all the smoother, more efficient, and more pleasant as a result.

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JWhitesell1985

31 de dic. de 2013

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We had a great experience recently when purchasing our Certified 2012 Jetta. We saw the Jetta on their website, and the price was great. My husband spoke to TJ on the phone, to verify the price and that the car was still available. We are not local, and decided to drive over two hours to get to the dealership. The price and service was well worth the drive, priced thousands less than we could find locally. TJ was great, answered all our questions and made the process very easy. The price was exactly as promised, and no hidden fees like a lot of the other dealers. This was by far the best car buying experience we have ever had. TJ even took the time to show us how everything worked in our car before we left. We would not hesitate to buy another car from TJ, and will definitely recommend them to others. Thanks so much we love our car.

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WilliamPainter

31 de dic. de 2013

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We recently were looking for a used car with low miles and reliable transportation. We saw a 2013 Volkswagon Jetta online for sale at Stohlman Volkswagon in Virginia. After leaving another dealer in the area who was not willing to work with us on price, we stopped by Stohlman. Tj greeted us and was very helpful with finding the car we were interested in. We had a great experience at Stohlman from the minute we stepped in the dealership. Mr. Kamal was able to work with our budget and ultimately we were very happy with the price. I would 100% recommend purchasing your next vehicle at Stohlman!

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HankNuz

31 de dic. de 2013

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Hans did a terrific job with us, from our first meeting to closing the sale to after-sale support. I give him my highest recommednation to any potential customers, and reccomend him for promotion within your firm. Christine was also very helpful through the process. Overall, we're pleased customers.

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pvahid

31 de dic. de 2013

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I have purchased 3 cars in the past 5 years and I have purchased them all from TJ. I would recommend him because he is courteous, helpful, funny and great person to deal with overall (he is not your typical car salesman). He does not lie or give you promises he can not deliver, what he says he does. Gave me the best price every time.

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dklee04

30 de dic. de 2013

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I went around to every Subaru dealership in the greater DC area to look for the right place to order a Subaru STI. All the dealerships it felt like no one really took me seriously or didn't really care about helping me because they knew STIs basically sell themselves, but I never felt like I found a place to spend my money. I went to the Tysons Subaru dealership to talk to them and see what they were about. I met David and he was by far the most helpful sales person I met from all the Subaru dealership. He didn't talk to me like he just wanted to collect money from me, rather he sounded genuinely excited that he was selling a STI. Because of this reason I decided to order my car through him. He kept me updated on the status of the car coming in from Japan and he even match the price (actually gave me a little cheaper price) of the car when I found another one (in a different color even) for a lower price. Just the over all experience I had with David was great. You can tell that he really believes in Subarus and he really loved the STI. I even had a friend go there to look at a car and he had the same experience with David. I definitely recommend David for anyone looking to buy a Subaru. This is my 3rd Subaru and when I buy another one, I hope to buy it from him.

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abbottgreg

30 de dic. de 2013

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The sales consultant I worked with was great! The dealer had a larger inventory than others in the area, so options were widely available.I would definitely recommend this dealer to others!

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tcbachman

29 de dic. de 2013

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Paul Turk was friendly, helpful, and efficient. He quickly located the Jetta Sportawagen TDI that I wanted, even though it wasn't available locally--a blue one with a manual transmission. He had it driven up from North Carolina in just a few days, and it arrived in perfect condition. Paul was fair and straightforward in arriving at a mutually agreeable price for the vehicle--much appreciated, and not at all like other dealerships I've dealt with in my years of car buying. He gave a thorough demonstration of all of the features of the car, and even helped me set up the Bluetooth pairing with my smartphone. Overall, this was a great car buying experience, and I'd recomend Paul, and Stohlman to anyone looking for a VW in the DC area.--Tovey Bachman

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debbiels3

29 de dic. de 2013

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Mike was very good. He was easy going, no pressure, easy to talk to, and spent a lot of time teaching us about our new Subaru. He also was able to find the right car for us. I would highly recommend him to a friend. The manager was friendly. Mike is the reason I am rating this dealership a 5.We did finance part of the car, since it was a good rate. The finance guy presented us with different choices for maintenance, which we declined. He acted shocked that we would not want to join up. I finally told him that if it is going to take $150 per month to maintain my brand new car then I probably had the wrong car. I told him that I owned a Toyota with 160,000 miles on it and it does not require that much maintenance. Then he backed off.

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sujimimo

29 de dic. de 2013

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Our purchase experience this year (and 4 times in the past) was very gratifying. We had an older Legacy with over 220k miles on it and we "dropped by" Stohlman to see what was available in the Subaru lineup. Anson was very patient with our questions relating to how the current models differed from one another and gamely suffered three test drives back-to-back before we made our decision. Once we decided to purchase a new 2014 Legacy the remainder of the process moved smoothly along. We did not intend to purchase a new car when we rolled onto the lot that Friday afternoon, but the warmth and professionalism of Anson and the rest of the staff, convinced us that it was time for us to trade up. Why do we recommend Stohlman and why do we give it the highest rating we can? Because they care about us (not just the vehicles and the sales)! Even the post purchase follow up has made us feel like we are special.

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NADINE2013

29 de dic. de 2013

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From the beginning, Anson greeted us with his award-winning smile. His no-pressure, low-key approach and extensive knowledge of the vehicles were greatly appreciated. He kept us informed on a weekly basis of the stock availability. I love my 2014 Subaru Forrester. Great visibility, comfort, and pick up. Stohlman worked with me on my trade-in and provided a fair value. Pricing was straight-forward. According to the USAA car-buying service, their pricing was rated good. This is the second Subaru that we have bought from this Stohlman dealership and both experiences were excellent. I look forward to attending the new owner workshop.

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mchoi22

29 de dic. de 2013

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The dealership was a very professional setting and the salespeople were friendly and not aggressive bargainers. It was apparent their goal was to truly give the customer the car they wanted for a reasonable price. I walked out of this dealership feeling good about the car, the deal, and best of all, without enemies.

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magic372d

28 de dic. de 2013

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David worked with me to locate the car I wanted and to reach an agreement on price. He never pushed me to move faster or make a quick decision and he provided me with all of the facts I asked for (and some I did not ask for) about the car. He was pleasant, friendly, and easy to work with. This was the best car buying experience I have had in 45 years.

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kreativ8

28 de dic. de 2013

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Thomas was very patient and receptive to our needs and requirements in leasing a 2014 Subaru Crosstrek. He took the time to provide us detailed options and comparisons. His manner and his professionalism was matched by his casual and approachable behavior to give us a wonderful customer experience. He was very experienced in managing the processing of the financing by keeping us informed of the results of the credit check and some of the terms, and fulfilling the required insurance verification despite our own insurance agent's unavailability during the time of lease processing.

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ajaxdog1

28 de dic. de 2013

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This is our 6th car from Stohlman's. We have worked with Sean Deal on every purchase and he hasn't failed to meet and exceed our expectations every time!! He is #1 in our book and we would highly recommend the dealership based on our experience when we have dealt with him. The General Manager Jaime follows thru to make sure we are happy as well.

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wdillinger

28 de dic. de 2013

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Overall experience was fine, except for 'closer' who tried to sell us a long term maintenance plan. We bought it, changed our minds, and then had a difficult (though ultimately successful) experience cancelling it.

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babahlu32

28 de dic. de 2013

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This is my second Outback from this Subaru dealer and have been dealing exclusively with them for over 15 years. Have given them the top ratings as have never had a bad experience during all these years and two Outbacks. Work is always done when promised and I have been given a loaner car on 2 occasions when needing to leave the car over night plus was also given one when I was there with my daughter and grandson and car would be in the shop for a couple of hours so we could go to a nearby shopping area to grab some lunch. Purchased my second car there and did not check with other dealers because of the treatment I have always received.

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Mathewjalazo

28 de dic. de 2013

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Great experience buying a new car. They made it easy and have us a great deal in the new Subaru we were looking for. Would highly recommend to others.

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PamRay

28 de dic. de 2013

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Shopping for a new car in the world of the Internet pricing and competition has laid a lot more cards on the table right up front. The honesty and integrity of the remaining part of the process at Stohlman, working with David Jennings, was incredibly satisfying and successful. From our original stop-by where we were allowed to test drive and wander around without pressure, ask questions, call for additional info and make decisions on our terms & time table was a thoroughly enjoyable and appreciated customer experience! It is our first Subaru and we are thrilled with our Outback and know it will be a long-term investment! Thank you David for your loyalty to the company AND the customer!

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dparilla

27 de dic. de 2013

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An awesome car buying experience. No pressure and friendly sales staff along with an exceptional (and reasonably priced) service department combined with the best price on a loaded 2014 outback. We will buy from them again!

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luettggl

27 de dic. de 2013

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I recently purchased a new Outback with Stohlman using the USAA Car buying service. Hans, the salesman, was very responsive right from the beginning. He gave me multiple options to consider, and on the day of buying the car was ready to show me the few models that I had chosen. He was very friendly throughout the process, and the negotiations were relatively painless. All in all, they gave me exactly what I wanted at what I felt was a good price, and made the process easy throughout. Would definitely go back to them if I was considering another subaru.

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Tiernan

27 de dic. de 2013

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I had been looking for a new/used car for a while. I went to another dealer (Toyota) and drove a vehicle. I had such a bad experience with them. The sales manager emailed me telling me I owed it to myself to get the Toyota. I felt a bit bullied. I had been emailing with Randell Tomblin about a particular Forester I was looking for. I was looking at the turbo model. Randell emailed me that they did have one in stock and to come test drive it. I went even though it wasn't the color I wanted. Randell took me out, was very informative. He answered a my many questions without making me feel dumb for asking. It turned out the turbo was not what I wanted. Randell offered another model of Forester to drive. We went out again for another test drive, again with Randell answering my questions. I bought my Forester that day. Randell made a stressful event very smooth and enjoyable. The Stohlman dealership has been very friendly and helpful. I even got an email when the dealership was closing early due to bad weather and they were sorry to inconvience me. I get follow up phone call or email when I take my vehicle. I would highly recommend this dealership.

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Tja0413

27 de dic. de 2013

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Very good and honest customer service. Representatives were knowledgeable and easy to work with. Highly recommend this dealership to anyone looking for a subaru in the DC area.

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AcaciaRubrav

27 de dic. de 2013

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I started to use their services in 2007 when I had a Subaru. Now I have VW Golf and not even though twice before choosing to keep using their services! Great service performed by professional, competent and amazingly friendly people. Keep up the excellent work.

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jes1986

27 de dic. de 2013

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My experiences with Stohlman Subaru have been very positive. I recently purchased a Crosstrek there working with Bob Murphy. Bob was helpful from the word go. He helped me with two test drives and carefully pointed out all the comparison points on the cars. He was professional, patient, and not at all pushy. We completed the sale that afternoon even though it took some time to get through to my insurance company. After the sale, Bob was great about following up. As it happens, we live not far apart. Bob delivered my permanent tags and even installed them on the vehicle! He really went above and beyond. My first service appointment on a Saturday morning also went quickly and easily. I'm enjoying the car and expect to shop at Stohlman in the future.

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merrychacha

27 de dic. de 2013

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The service was excellent.Randall and his manager took their time , explained in detail and took care of us. Outstanding service and Randall followed up with me so many times to make sure I was satisfied with the car, service and everything else.

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CollieK

24 de dic. de 2013

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Worked with Stephan Sagbo to purchase a 2014 Crosstrek for our son to take to college in Wisconsin. Stephan was quite patient with us - we came back for three different test drives with various members of our family. By the time we were through, Nana and Papa had gotten into the act and it was quite a production. Stephan just smiled through the whole thing, gave us a great price, and took really good care of us. He walked our son through every gadget, switch and light on the car. He had plenty of customers that day, but made us feel like we were the ones who mattered most. We trust Stephan, and heartily recommend him to anyone looking for a great buying experience. Not at all high-pressure, but will work to earn your business and your trust, and at the right price! Can't ask for a whole lot more than that.

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DEdogfish302

22 de dic. de 2013

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Stohlmam is awesome. What a great place to purchase a car. They make the experience very comfortable. I would buy from them again for sure.

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linards

22 de dic. de 2013

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Bought my first car here. Joshua was great, he knew everything about VW. He was helpful, trustworthy and answered all the questions I had. Love my VW!

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Buendia

20 de dic. de 2013

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Worked with David Jennings on the purchase of a 2014 Subaru Forester. Dave was a very good resource when it came to information on the vehicle. It was a pleasant experience working with him. He was courteous, knowledgeable, and did not try to pressure us into anything. He was even able to beat the Internet pricing we found on the vehicle. When the only day we could close the deal happened to be on his day off he made the necessary arrangements to have his coworker Mike Schab process the paperwork for us. Mike was equally pleasant and ensured we knew the features of the car before departing. We were also under a time constraint that day and he was able to get us out and processed in a timely manner.

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rdadhania

19 de dic. de 2013

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Nermin is great salesman, very friendly, knowledgeable. He will answer all your questions and help you find what you are looking for, great guy to work with.

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DebraIrons

16 de dic. de 2013

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I purchased my first car from this dealership in 1973. My first car, a 1973 VW SuperBeetle. I have purchased my last two cars, a Rabbit and a GTI from Dieter (who has since retired) and his assistant Sean Deal. These two gentlemen are the best. With the exception of dealing with these two gentlemen, all other experiences with purchasing vehicles at a dealership have been horrible. With Dieter and Sean, and now Sean, I know I can count on a good experience. I few months ago I had a bad experience with the service department and decided to not use Stohlman again. I have been in customer service my entire adult working life and if I feel I have not received excellent, or even good customer service I will not patronize the dealer again. However, a couple of weeks ago Sean emailed me about my upcoming end of lease on my 2010 GTI. At first I told him that I had a bad experience and had decided to end my relationship with Stohlman. Sean emailed me back and was very apologetic and explained what he could do for me. We exchanged several emails back and forth and I decided to turn my GTI in early and lease a 2014 GTI. Because most of the deal points were made in email, I was able to go in yesterday and within a couple of hours complete the deal and drive out in my new GTI. I can say definitely that had it not been for Sean Deal, I would not have returned to the Stohlman family.Stohlman should be very thankful for the superior employee it has in Sean Deal. This experience has restored my faith in Stohlman.

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stolburg

13 de dic. de 2013

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The service was excellent-friendly, comfortable, informative, not pushy, helpful. I did not feel uncomfortable or like I was being ripped off or pushed in to extra purchases. When I went back with questions after the purchase I was treated just as well.

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Colin81

13 de dic. de 2013

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I purchased my 2013 VW Passat through USAA's buying service. Within minutes of my on-line query, Mr. Jackson called me to make an appointment. At the appointment he was highly engaging and professional. There was no pressure nor any attempt to "sell up" to another vehicle. He very patiently answered all my questions and thoroughly explained the features of the vehicle. The only item the vehicle lacked was a luggage net which apparently on back order. Mr. Jackson diligently pursued the net and informed me when it arrived. This was truly the best car buying experience I have ever had and I have recommended Stohlman's without reservation to friends.

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xxscrimagexx

13 de dic. de 2013

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The ratings I gave Yaw is simple, he gets things done fast and easy. By going through him, we got the brand new Volkswagen R-Line SUV for below the Fair Purchasing Fair. I searched around Virginia and Maryland for the same car and was quoted similar prices. However, Stohlman and Yaw gave the lowest. We even saved a little more on the warranties. Stohlman gets it done and so does Yaw. I would highly recommend this VW dealership to anyone looking for a car, used or new.

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Rocky357

12 de dic. de 2013

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This was my second Subaru purchased at Stohlman Subaru. I selected Stohlman for my first purchase because of the location in Tyson's Corner and I could get a ride to my office when the car was serviced - it was very convenient. Because of my overall satisfaction with the company in all aspects, I returned to them to purchase my newest Subaru, a 2014 XV Crosstrek even though I no longer work in Tyson's. I worked with Carroll Prince for both purchases, it was easy, pleasant and I know I can call him or drop by to see him if I have any followup questions. We selected a car, it was prepped, and before I knew it, I was on my way. I can recommend their professionalism in both sales and service.

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scamp82

8 de dic. de 2013

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My experience at Stohlman with Sean Deal was extraordinary. Sean is professional, knowledgeable and a pleasure to do business with. I have already recommended him to a friend because my experience was so awesome. I honestly don't know why anyone would work with anyone other than Sean because my experience was so flawless. Thank you Sean!!

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fglo

6 de dic. de 2013

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I was very content and impressed with Mr Jay's patience, respectfulness and auto intelligence. I bought a VW Golf from him and have been very satisfied with the Golf's performance, quality parts, safety features and comfort ride. The price was my range and the size my preference but Mr Jay's meticulous demonstration of the VW safe driving features, his enthusiastic explanation of its follow-up services and his thorough/calm answers to my questions made me an immediate/wise buyer. I felt very assured of Mr Jay's commitment to customer satisfaction and genuine personal pride in his association with a safe driving product of high end quality and reasonable price. I can now understand a VW enthusiast because I'm totally satisfied with owning my very first VW.

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Blindsuperhero

5 de dic. de 2013

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Sean was very knowledgable and professional. He made the buying experience exciting and pleasant. I would recommend working with him if you have the opportunity. Kudos to Sean!!! Who looks like Ben Affleck by the way :)

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Apakero

4 de dic. de 2013

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Working with Nermin on this deal was a great experience from the begining to the sale. Nermin is an excelent salesman, somebody you can trust and provides you with the best service he can.

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ballsohard

4 de dic. de 2013

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Simply put -- best experience I have ever had purchasing a new car! You'd be foolish to go elsewhere. Very helpful staff, service department, salesmen.

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kwiknout

4 de dic. de 2013

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My whole experience was great. No pressure from our wonderful and helpful salesperson Sean. He treated us in a way we felt very comfortable and like we were buying from a friend, very honest. Couldn't have been any happier with our purchase and the whole process !!!

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Hamsp1043

3 de dic. de 2013

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We have purchased 3 cars from Joshua. He is the best, most honest, most efficient, and trustworthy person we have met. We will not buy another car without him.

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cmahoney77

3 de dic. de 2013

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Extremely personable and friendly staff. Greeted me right away, got me the cars I wanted to test drive and got me on the road. No one was pushy or too 'salesy' with me and they just let the car do the talking. When it came down to discussing price, they were very reasonable and easy to work with. They understood I was going to test drive other cars, so they gave me a great price right away and then let me go out the door to continue test driving other cars. A few days later, when I had test driven all the cars I wanted to, I e-mailed the VW team and figured out a price I was happy with, came in and picked up my new car. The whole experience was very relaxing and easy and I'll definitely be buying my next VW from them. I love my Passat and can't wait to get back in the car every day.

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Dave1054

30 de nov. de 2013

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Had great experience with Anson. He answered all my emails promptly and did not waste my time. I don't enjoy buying cars or haggling over price, but this experience was as pleasant as possible.

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karlkalisso

28 de nov. de 2013

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I have never seen a car salesman go to such lengths to help the client. Randall is such a person. Our next car (once we pay this Outback) will be the next model with rear view camera and navigation.

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jvivalo

16 de nov. de 2013

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Thomas was incredibly knowledgable and helpful throughout my search and purchase of a Subaru. He was not pushy (took me 6 months to finally deicide) and provided me with many options to meet my needs. Thomas has gotten to know my entire family, my brother and sister also purchased a Subaru through him. We are now a Subaru family! Thanks Thomas!

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dennys

16 de nov. de 2013

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I was able to test drive the car and had a great experience leasing my car. I learned about the car and the process easy. I am happy with my car.

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hopelovearf

15 de nov. de 2013

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Great service, and honest people. i bought a 2014 forester from Randall Tomblin and couldn't be happier. He gave me lots of detailed information which i didn't find off the interest and made sure i got what i was looking for.

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Emericangurl

10 de nov. de 2013

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I just purchased my first brand new vehicle and I couldn't have asked for a better sales consultant than Nermin Hadzihasanovic to walk through this process with. He was not only extremely knowledgeable but also witty and personable. Despite the fact that I arrived nervous and not exactly sure if I was going to leave with the vehicle of my dreams, Nermin made me feel comfortable and well taken care of. He ended up working with me to make sure all my needs were meant. Thank you for making this experience something I will remember. Thank you Stolman Automotive and especially Nermin! Couldn't be happier with my new car.

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Byronb

4 de nov. de 2013

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Randall was awesome! He worked with us to track down the exact Forester we wanted. He was very knowledgable and provided excellent customer service. We would highly recommend him to any of our family or friends!

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Tracietag

3 de nov. de 2013

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Thomas Calvert was amazing at finding the exact car that I wanted. I can not stress enough how happy I am that I went to Stohlman Dealership. I had been working with another dealership and they had failed completely in finding me a car and had told me it would be till January before they had what I wanted. I called Thomas and he was able to find me two that met my exact needs/requests in a matter of 10 min. WOW! Ryan Jones and Richard Hanna were able to procure the car and have it on the lot the next day. I came, test drove the car, and bought it on the spot. I am so pleased with their professionalism, quick service, and excellent handling of the entire process. It was by far the easiest car buying experience I have ever had. I also traded in my old car and they matched my quote. So easy! I financed the car and they streamed lined the process to my exact wants. I was able to pick and choose the coverage and customize it perfectly. I am so very pleased with the entire experience that I would recommend this dealership to anyone who wants a no hassle, easy, and professional experience. I will continue to work with this dealership the next time a member of my family or I need a new car. They have my business for life.

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Fhufford

2 de nov. de 2013

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Adam was very friendly and helpful. He wasn't pushy. I would recommend him as a good choice if you go to this dealer. The car was also cleaned up nicely.

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adrianeh

1 de nov. de 2013

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We used Autobytel to begin our search for a 2014 VW Touareg. We appreciated Javan Jackson's friendly, informative approach to the VW product and his quick response to my Autobytel request. Other VW dealerships were vague, did not address my request for pricing, or were insistent that we come in to investigate inventory. Over the next month my husband and I also went to other competitor brand dealerships, BMW, Mercedes, Porsche, and Audi, to help rule out their vehicles. While this discovery took a while, Javan and his manager Erik never gave us the 'hard sell' which we very much appreciated. We consider ourselves to be informed buyers and did our homework. The price and service we have received from Stohlman Automotive, thus far, have been fabulous. We highly recommend this dealership, and especially Javan, if you want to purchase a VW.Finally we love our 2014 TDI Lux Touareg and recommend it to anyone who wants a luxury vehicle, with great performance, and warranty.

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stormfarm

30 de oct. de 2013

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David and Ryan helped us buying our new subaru impreza. Ryan was very honest and sincere with the price he can offer. David was really helpful and friendly while he guided us through the entire buying process. We never felt being pushed in the process, and had plenty of time considering our decision. I've been to several other dealer before I ended up here and I'd highly recommend the Stohlman Subaru, especially David and Ryan.

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RussBurns

26 de oct. de 2013

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David Jennings and Richard Hanna were extremely helpful and attentive as we went through the process of buying our first new car. We got exactly what we wanted and David helped us to do that. We think Subarus are great cars and would definitely return to Stohlman to buy another one.

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genemcgill

15 de oct. de 2013

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Friendly, knowledgeable and patient. Explained all technical matters clearly and went to considerable efforts to package our requirements with available vehicles or those in transit. Once our Crosstrek was selected, negotiations were swift and painless. A real gentleman.

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rshafer

15 de oct. de 2013

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The customer service, attentiveness, and patience was phenomenal from the minute I walked in the door to when I drove off the lot. The team at Stohlman's was wonderful to work with and I truly felt taken care of and know that whatever I need done on my vehicle (servicing, trade-in, etc), I know I don't have anything to worry about. I would definitely recommend Stohlmans to friends as well as the VW brand (which I have always been and continue to be a fan of).

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VA-AED

14 de oct. de 2013

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An enthusiastic thumbs up for Stohlman VW - a top notch outfit. I am a repeat customer, who returned to the dealership without hesitation when my family was in the market for a new vehicle. As with our first experience, the sales staff was outstanding - friendly, knowledgeable, and as enthusiastic about the brand as I am. The sales floor is always bustling, yet efficient, with a very happy vibe from all of the customers. Many thanks to Josh and Erik for another outstanding buying experience. Separately, the finance team was very accommodating to discuss a broad range of payment/finance options that got me a deal I was very pleased with - thanks to Hesham and Scott for taking the time to help me through the process. I look forward to seeing the new state-of-the-art facility, and to remaining a long-time customer of Stohlman

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zoeweinstein

13 de oct. de 2013

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I contacted Stohlman Automotive about a 2008 Subaru Legacy, and Yaw Pepra was my salesman. The car wasn't in perfect condition, but Yaw said that he would have it fixed. I took it to my own auto shop and had them take a look at it before we bought it, and I took Stohlman a list of things that had to be fixed before I would commit. Yaw assured me that everything would be fixed, and he wrote it up in my contract, so I signed all the papers and the car was mine. However, it took them two weeks to actually fix everything written up in the contract, since they had separate people to fix each problem, and those people were not working most days out of the week. Whenever I called to ask about it, I would always be sent to voicemail. Once I finally got the car, it has been nothing but trouble and I've had to put thousands of dollars into fixing all the things Stohlman SAID they would fix, but obviously did not. I am very unhappy with the quality of the customer service I received from this place, and I will never come back to this dealership.

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Jeff4dmk2

11 de oct. de 2013

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Randall was fantastic-- meticulous, informed, informative and helpful. Made our car purchasing process a breeze! We highly recommend him and commend him for his dedication to his customers.

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kbtaylor

9 de oct. de 2013

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Very easy-going and friendly dealership, very professional in attitude and appearance. Each employee that walked by at dealership greeted me, asked if I needed anything, etc. Saleman showed the new models, explained levels of equipment, took me on a very informative test drive. Appraisal of trade-in was very fair, and was done at a scheduled appointment at my convenience. I thought the pricing was also fair, and the sale was handled very efficiently.

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clcarmichael

2 de oct. de 2013

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I really have to applaud the staff at Stohlman Volkswagen. They are an awesome group of people who work with the customers and try to make them feel comfortable to get the best vehicle. Nermin, Jamie and Hersham were absolutely fabulous. I could not have asked for a better new car buying experience.

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alj999

2 de oct. de 2013

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Thomas did a great job in making the process of purchasing a car as painless as possible. He was able answer all my questions and get me a car that met all my requirements.

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VW2013TDI

29 de sep. de 2013

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Salesman (Ahmed Abdelgabar) very helpful and knowledgeable and when confronted with a question to which he did not know the answer did not make up something but went and researched it. The dealership seemed unprepared for things out of the ordinary.. (I wanted to do a tag transfer rather than new tags). The sales manager pulled a number (cost of transfer rather than new) out of thin air as did the finance guy ...despite the fact that they had a book with the exact fees shown. do your own research...Car was well prepared

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myarosh

28 de sep. de 2013

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On Monday 22 Sep I went to purchase a 97 Jeep Wrangler. It had a failed inspection sticker. I told the salesman I was very interested and to contact me when it was inspected and ready for sale. I called Weds PM and was told it was not 'ready' yet. On Friday, I was contacted by the used car Mgr., Eliseo Rivera, and told that the vehicle had been serviced and would be inspected that day. After not being contacted by the salesman I called Saturday and asked the status of the vehicle. Julio called me back and told me the Jeep had been sold that morning with a rejection sticker, with the promise that it would be inspected. I was not given this option. Not only did Stohlman VW lose me as a customer forever, my daughter wants to trade her Hyundai in on a new Passat. We will be going to the dealer on Route 28. It makes you wonder why used car salesman do not have a very good reputation.

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tpolatian

28 de sep. de 2013

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Adam was amazing. He was very helpful and patient with us throughout the entire car buying process. He answered all of our questions and took his time making sure that we had everything we wanted for the price that we were looking for. I have no doubt that he gave us the best possible deal. I would purchase a vehicle from him again and again without a doubt. Thanks Adam!

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blessedand

26 de sep. de 2013

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Bobby Scalise is a Superior Sales Representative. I purchased my car in December 2011. My original Service appointment was the first time I met Bobby. Since day one, he has been very polite, kind , courteous and knowledgeable. He is very respectful and always greets me with a smile. When questions are asked he always makes sure I understand and has helped me to make decisions about what what options I should take. Bobby also makes sure that I have transportation and that my car is washed even if I do not ask. I know that Bobby is going to take care of me when I come in for service. I live in Woodbridge Va and have a Voltzwagon Dealer around the corner from where I live, but will always make my service appointment with Bobby because I know he cares. He treats me like one of the family. Congrats Bobby for a job well done.

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doomthings

26 de sep. de 2013

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Mr. Ngyuyen was our first contact after an initial test drive in August. The test drive was fine and his service was fine, although he was pushy on comparing two other cars we were considering at the time. He followed up right away (which was good) via email, but he did not respond to any of my emails (just a few with simple questions). He actually emailed us two more times, but never in response to my questions. Eventually he didn't respond at all, and we were eventually contacted by Mr. Schaub who had taken over his accounts. Mr. Ngyuyen had apparently moved to another state and didn't let us know our account would be moved. Mr. Ngyugen's performance is our only complaint about Stohlman Subaru, and because he is no longer an employee, my ratings are based on our experience after his departure.Mr. Schaub was excellent with our email questions and, through the USAA buyer's program, immediately sent an offer for an in-stock 2013 BRZ. When we finally were able to come in for a second test drive, he had a lot on his plate that week and, checking with us first, moved our account over to Mr. Calvert. We very much appreciated that he wanted our experience to be smooth. Mr. Calvert was very honest about his thoughts on the car and we felt at ease during the whole process. He gave us an offer on the overstocked BRZs that fell inside our budget and was able work in our trade-in at the Carmax appraised value. He explained that older manual cars are very hard to move off the lot and originall offered less than the Carmax value. His management agreed to the Carmax value, which sealed the deal for our purchase. We were in the dealership near closing time, so Mr. Calvert suggested we finish the paperwork on a day of our convenience so the process would be smooth. Although we wanted to drive home with a new car, we appreciated that he did not want to rush the paperwork/car cleaning/trade-in process at the end of the day. He set up the pre-paperwork before we left.The next day we the car was ready for us when we arrived and while the paperwork was started in the business office, Mr. Calvert showed us the finer points of the car. We were then transitioned to Mr. Kamal who had us out of his office and in our new car within 45 minutes, if that. He was quick and efficient so the experience was a pleasant one. After the paperwork was signed, Mr. Calvert helped us sync our bluetooth phones and set up the navigation system. A few handshakes later, we drove off the lot feeling very happy with the whole process.We had a wonderful experience at Stohlman Subaru. The staff was friendly and efficient and made us feel welcome. We didn't get the feeling that we were being pressured to buy anything we were not interested in, which seems rare at car dealerships. We would definitely recommend Stohlman to future Subaru owners.The showroom, offices, and restrooms were very clean and we felt comfortable in the dealership. Also, every time we came in to speak with a representative, they immediately offered us delicious, delicious bottled water.

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ibaumwell

20 de sep. de 2013

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Great deal.Great car.Great experience.Our salesman Randall was easy to work with. The two reason's I chose Stohlman over others in the area were the solid price they quoted me over email, and the positive interactions I had with Randall prior to coming into purchase my new Forester. The car basically sells itself, so it was nice to have a laid back non-pushy salesman. Randall's style is what all those car salesmen stereotypes should learn to emulate.

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Shmst13

16 de sep. de 2013

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Adam is the epitome of customer service. After recently been diagnosed with breast cancer, I was in great need of a vehicle to travel from doctor to doctor. My sister and I stumbled into Stohlman Automotive not sure what to expect but hoping for the best. Adam met us at the door, showed us several models of New Beetles, and helped me find the car that was perfect for my needs. I was happy to spend my money in a place where people cared. Needless to say, after treatment when it's time to buy a new car, I will be returning to Stohlman Automotive. Maybe Adam will be manager by then!

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vamay

4 de sep. de 2013

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Thomas Calvert and Richie Hanna were great. We made an appointment to check our leasing/buying options as our lease was up in December. They were very prepared for our visit and had information and figures on hand. The process was very streamlined and Thomas worked out several financial options for us in a timely manner and with no pressure. We walked away with a new leased car!

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rosie93

29 de ago. de 2013

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Patrick Alexander is a great salesman. He got me a great price for my trade, and gave me a great price on my purchase! What more can I say? This dealership is by far the best that I have dealt with in over 20 years. I highly recommend this dealership.

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Cececelinebean

29 de ago. de 2013

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Javan is awesome. He made by a car so easy and swift that I want to sung on the top of a mountain in spring about how they are alive with the sound of music. Sadly that had already been done so I'll stick to writing this review. It is a lasting experience and now I visit him when I get my car checked up. I recommend everyone to go see him if they are considering a new car because as his boss said, I was in good handsee him go when

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kyleosborne

28 de ago. de 2013

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The lease on my current car was ending soon, and the VW dealership less than 10 minutes from my house called and had me come down to arrange a new lease on a new car. I was promised everything I wanted--UNTIL it was time to make a deal--suddenly the salesman who was my best friend acted like he'd never met me. He basically offered me a stripped down, model car that already had mileage on it, wasn't the color I wanted, and wasn't the price I asked for. I asked the salesman if I could turn in my current VW anywhere I wanted--he said yes, that I didn't have to turn it in to him.That same afternoon, I Google searched for another VW dealership and found Stohlman. Although it was a much farther drive, I thought it would be worth checking out. The Stohlman website had a live chat feature where you could "speak" with a sales person online. Josh Jay answered and I told him what had happened at the other VW dealership. Her assured me right away that he would be honest and shoot straight with me. I was able to do almost everything with him online before having to drive to the dealership. Once Josh and I had the basics down, all I had to do was go pick up the car.Just walking through the front door made me feel much better than I had before. I am a life long VW driver and I seriously considered switching brands just because of the lies and run around I was getting from the other dealer. I'm glad I took a chance--Josh never made any false promises to me. He said that he would try his absolute best to get me what I wanted for the price I wanted.I told Josh that I had never made a car deal that I truly felt good about in all my years of buying or leasing cars. He said, "You will now," and he was right. I actually got MORE than I wanted, in terms of the model and features for almost EXACTLY the price I wanted. I can honestly say that it was the easiest car buying experience I have ever had.I also want to mention the business manager, Hesham Kamal--he was friendly and attentive and patient with me, as I asked a million questions about the warranty coverage and other benefits.I live in Alexandria, but I will never buy a car here, or even get it serviced here, ever again. I'd much rather drive to the Tysons Corner area and be treated with respect by honest, friendly people. I want to thank these guys for shattering every stereotype that I have had about car sales people and dealerships.

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paxe

22 de ago. de 2013

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Dealer provided excellent customer service for replacement of a tire on a brand new Subaru. After only a few hundred miles, I managed to get a nail in the sidewall of my new tire. No one else had tires available, but the dealer's parts dept ordered the tire and then provided a service vehicle loaner when the replacement tire was going to take 2 days to arrive. The service department was very efficient and helpful. I just wish the tire had not been so expensive.

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Brad B

20 de ago. de 2013

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I was in the market for a GLI and worked with Ardy. I had a wonderful experience and highly recommend him to anyone in the market for a VW. I was specifically looking for a manual but a little rusty on driving one. Ardy took me out and was great in helping me get comfortable. I contacted a number of dealerships during my search. Ardy was a breath of fresh air. He shot straight making it easier to understand my decision.This is my first post on here; Ardy was worth the time to do so.

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kromeDC5

19 de ago. de 2013

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Brought my WRX in for service and linked up with Ahmad. Ahmad effortlessly took care of a clutch/transmission issue that was covered under warranty. The entire process from initial paperwork to picking up my car was seamless. The shop foreman Arvin also involved himself during the process and kept well informed throughout the process.

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idburns

19 de ago. de 2013

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Yesterday my wife and I visited Stohlman in Tyson's to look at possibly trading in our 2002 Jetta for a new GTI. I contacted the dealership through their website on Saturday and promptly received an email from Josh and we setup an appointment for Sunday afternoon.Joshua is, hands down, the most knowledgeable car salesman I have ever met. I'm a VW enthusiast myself so it's pretty common to have questions they typical sales people can't answer but Josh had the answer for everything- he knows GTIs inside and out and his love of the brand is clear in the "tuner" board he maintains in the showroom as well as his own personal GTI.Josh was great to deal with, he was real low pressure and he gave us the feeling that he was working for us to get us a good deal on our car.

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chrismanje

19 de ago. de 2013

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I would give this rating because without the help of these guys I would have never been able to make this deal happen. Being someone fresh out of school with little to no credit score they were able to work a deal for me and make the process very easy.

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nicolepollet

16 de ago. de 2013

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I cannot say enough about how professional, friendly and kind Joshua and Hesham were. They truely made the car purchasing experience enjoyable. From my first encounter with Hesham over the phone to coming into the dealership, both he and Joshua were super friendly and very knowledgable. Joshua has an incredable knowledge of VW and was very thorough in going over all the features of my new Jetta. He never rushed me and was more than helpful! Hesham was very helpful in the financing of the vehicle. He answered all my questions and explained all options. I highly recommend both Stolhman and the team of Joshua and Hesham!

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WFYoung

13 de ago. de 2013

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Thomas Calvert was very professional, knowledgeable, and pleasant to work with. We were able to arrive at a price we were comfortable with, and have been very pleased with our new 2014 Forester. We now have two Subarus from Stohlman, and would certainly visit there again should the time come to replace our 1996 Outback.

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santydell

10 de ago. de 2013

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I was shopping around and found Stohlman Subaru and spoke to Gabriel (sales expert) was very aggressive but gave be a great price for my new forester 2014.I started using my forester for a week or so and unfortunately my front right tire got flat out by causing a small screw getting in and I end up replacing NEW tire. The tire will not cover the warranty however I paid in full and start driving my car and I noticed my car is pulling to right and I was quite no happy and went back and fourth for couple of time and the service team did an alignment check, replace the right arm but still having same problem. Finally, I when to sales manager Richard Hanna who was a gentleman took complete ownership of my car and fix it with in 1 days. The reason I'm explaining here is that if you ever buy a new car from stohlman showroom and you have issue pertaining to your car than Stohlman will provide you a great and excellent service. I would like to thank Joe Lishman, Richard Hanna, Ahmad and finally Gabriel. I would certainly recommend everyone to go to this dealership if you are looking for a great customer service.

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nancygaller

8 de ago. de 2013

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Friendly, responsive, energized about the product, explained process from point to point. I think all of the employees I interacted with went the extra mile to help me get into this car. I was really happy when I drove off. A wonderful experience!!!!

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Lupton10

7 de ago. de 2013

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Everything was great. They were very friendly, helpful, and not at all pushy. Thomas was a pleasure. It was really easy and hassle free. And they gave me a great deal. Top notch.

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alaneliz

6 de ago. de 2013

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I brought my car in for service and the technicians took care in diagnosing the issue to minimize the expense. Norman kept me updated at all times and Bob made sure that everything ran smoothly. Very attentive, respectful and thorough. Definitely value for money.

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mrickert123

4 de ago. de 2013

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TJ Jamaleddin was extremely helpful and knowledgeable throughout my purchasing process. As a new graduate, I was extremely concerned about getting approved for a loan with my limited credit history. TJ worked hard to help me get approved for a loan, and also found an extremely affordable auto insurance rate. I would highly recommend TJ to anyone interesting in purchasing a VW.

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cjbpear226

3 de ago. de 2013

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This was my third great experience with a new Subaru purchase through Stohlman Vienna since 1983. I've always found the sales and service staff to be friendly, professional, and patient, and, this time was no exception. Richie started the process and closed since we investigated our purchase online, first. Randall and Hue completed the transport of our Outback from an out of state dealer, the final paperwork, technical and service features, and delivery. All went smoothly and most of the work was done prior to my pickup. Great staff. Great dealer. Great product!

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jfkenel

2 de ago. de 2013

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Went in twice, first for a test drive and then to buy the car two weeks later. Pleasant experience - they did not force the car on me the first day and did not spam me after the first interaction.

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DKlingle

31 de jul. de 2013

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I haven't had someone be so detailed and thorough walking me through a sales process - and in showing me all of the car details once the car was purchased! Additionally, both Joshua and Tom were incredibly responsive and were able to get me the specific car I wanted within 24 hours - wow! Again, once I got the car, Joshua spent plenty of time with me and the car showing me all of the functions and details. I'm TERRIBLE with technology and hate reading directions so having someone spend time to patiently walk me through everything and answer my questions was incredibly helpful, and appreciated. I also felt that they did a great job of getting me what I wanted while also working with my budget. AND - I absolutely love my new car! Thanks guys :)

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Tropy08

31 de jul. de 2013

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This is by far the best salesman i have dealt with. Abe is a Wonderful person to work with. He is a book full of knowledge about his cars. I hate sales people because they always push for a sale but Abe was perfect. Let me take the time to think about the sale and when i was ready to buy that afternoon, he work hard to get the deal that would work best for me. Thanks Abe!!!

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EmmaTy

26 de jul. de 2013

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At the beginning of July 2013 I leased a 2013 Volkswagen Jetta. The salesman that I worked with was Lenny Johnson. I didn't have a car and he offered to pick me up from my work to bring me to the dealership. Lenny was very friendly and professional. He helped me find a good insurance company and he was able to answer all my questions. He explained all the features of the car. I was very happy with my overall experience at the Stohlman's VW dealership in Tyson's corner. Everyone there was friendly and provided good customer service.

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mrommel

25 de jul. de 2013

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I did a lot of research before I went into Stohlman, but what sealed the deal for me was that Patrick sent me an email after I made a general inquiry about a specific car (year, model, options) and offered on the spot to beat several dealership prices. He managed to do this without coming across as pushy or salesy. In fact, he even offered to speak with me on his day off to talk about what kind of price range he could potentially give me on the car.After I went in, he took me on a test drive and never once tried to upsell me. Taking the pressure out of buying a car is incredibly hard to do - but I was comfortable and confident working with Patrick. He was very friendly, and extremely knowledgable about my vehicle. He explained things about the car to me in a way that I (someone who is not very familiar with cars) could understand. Instead of highlighting the things my base model would not have - he explained the benefits of every aspect of my choice. He gave me confidence in my decision and even talked to me about my concerns about a Jetta I had test driven. Even though they sell VW's at the same dealership, he confirmed some of my concerns about the car and explained why the Impreza I had chosen would be the better option for my lifestyle.He opened with a price (something that most dealerships don't like to do) and we had a very easy going negotiation. He gave me tips for talking to the finance department, and waited patiently while I went through that process. I strongly recommend knowing three things before you go to finance: how much you want to pay as a downpayment, how much you want to pay per month, and how many months you are willing to pay. If you are unwavering on those three things, you'll get the best deal possible. I was in and out of the dealership in under 2 hours...with an extended warranty and service package.After I had come to an agreement with finance, Patrick showed me the service area, introduced me to the manager, explained the best way to have my car serviced and then had my car detailed and gas filled up before I drove off. He took the time to show me where every control was in the car - he even showed me how to hook up the bluetooth! It was the extra mile that took my experience from very good to great.I had driven a rental to the dealership and really didn't want to leave my new car there until I could find someone to take care of the rental for me - but Patrick offered that I could leave the rental there until it was convenient for me to pick it up. If I could recommend Stohlman and Patrick more, I would. I have nothing but positive things to say about my experience. My only regret is that I took so long to make a decision.

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RyCravalho

20 de jul. de 2013

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About a month ago I sold my current car and was dead set on a Subaru Impreza Wrx. I came into Stohlman to check things out while a friend of mine purchased her Wrx. I was extremely pleased with how I was greeted and did not feel pressured into anything. I came upon Randall Tombllin who was direct and to the point, and I could tell he was extremely knowledgeable about these vehicles. I took a few days to make my decision to if I wanted to purchase from them and today I am very glad I did.I put a hold on my Subaru impreza wrx and it was fast and simple. Not even a few weeks later the car arrived and although Randall was on vacation, I was helped by David Jennings. David was extremely pleasant to deal with, and the whole process with him was painless. Before I knew it, I had a great deal and a great car ready for me out the door. This was really a change for me from dealing with past dealers. David explained every little feature I needed to know and was very personable. I would give this Dealership 5 out of 5 and would deal with Randall and David again.

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ERSIII

18 de jul. de 2013

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Randall is the car sales should be. In December 2012 I was shopping for a specific vehicle - a white Outback. We corresponded via e-mail; I got pricing on several different Outbacks. When I selected one, Randall gave me an out-the-door price. A few days later I picked up the vehicle from the dealer - and met Randall for the first time. He's personable and genuinely interested in the customers. In late June 2013, one of our other cars was rear-ended and totaled. My spouse shops differently than I do - so we visited several area Subaru dealerships. Best selection was at Stohlman in Tysons. When we stopped in, Randall was taking care of another customer, but he stopped and spoke with us and made a little time to chat. We walked among the cars for a while and made a decision. As we were leaving, we let Randall know that we'd like pricing on an orange XV Crosstrek. He called the next day, letting us know that they didn't have any orange ones left, but that he'd find us one. Randall did the necessary phonework, called us, and gave us an out-the-door price. We spoke a few days later just after he transferred the car from another dealership. We asked Randall to have a couple of accessories installed on the car and picked it up a few days later.We're happy to recommend Randall and would buy from him again (which we did).

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PartyAllTheTime

11 de jul. de 2013

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Just bought a 2013 Subaru Forester from Stohlman. Overall very happy with the purchase and experience!I worked with Mike Sepulveda (in the preowned side of the building) for the car/price stuff, and Hesham for the paperwork and other 'goodies.'I had already test driven a few Foresters to get an idea of what I wanted. After extensive shopping around in the DC area for a couple months, I checked out Stohlman's website late one night and saw a few new-ish (demo/loaner) Foresters, priced VERY competitively, and had my mind pretty much made up that I was going to go get one the next day. The following morning, I called the dealership and spoke to Mike on the phone. He answered all of my questions, seemed enthusiastic (not pushy- enthusiastic meaning, happy to help me out and answer all of my questions on the phone without being in a rush). I headed over there for the test drive, and again, no pressure at all from anyone (maybe they had a sense I had already made my decision... ha ha). Everyone was totally straightforward with me, gave me a ton of information about my car's trade-in value and WHY they priced it the way they did-- which was great to know and, honestly, made my decision easier since it was obvious my car was going to need a lot of repairs soon... which I sort of knew. They just let me know *exactly* which repairs they would be and why my trade-in car was acting/sounding the way it was, etc. Then, Hesham did his thing, broke down all the warranties and extra stuff that I know the dealership is obligated to do. Normally I would have dismissed all of it, but I decided to ask for breakdowns of everything.... *EVERYTHING*. And he was very patient, giving me all of the numbers I asked for, sometimes having to go and look things up, but in the end it benefited him because I did end up purchasing the maintenance plan and extended warranty (with a $0 deductible), too. On the surface those things may seem like "Ugh, they're just trying to scam me out of more money!" But if you have the time and aren't already sick of hanging around, ask for details- it may not be a sensible option for everyone, but on this car, it made sense to me (and my husband).

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wlev00

8 de jul. de 2013

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We went through USAA Car Buying service. Shortly after entering our information, we received a call from Scott. He advised that the dealership had the vehicle that we were looking for. He was not pushy or aggressive. I told him we would be in later that day to look at the vehicle and that we were a far distance from the dealership. Later that day we received another call verifying that we would be in so he could have the vehicle ready for us to test drive once we got there.Once we arrived at the dealership, we met with Scott. He was very pleasant to deal with and did not try any hard sell tactics. We test drove several vehicles by ourselves. This was very refreshing, since most car sales people go along on the test drive and try to sell the car too you as you are trying to decide if the vehicle is even right for you.We decided on a vehicle. However, they did not have the vehicle we eventually chose in stock. Scott found the vehicle we wanted at another VW dealership.Again, there was no hard sell. We came to an agreement on the price and the rest was history.We are now enjoying or VW!!Would definitely recommend this dealership and Scott Maynard.

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manipatel40

6 de jul. de 2013

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We were happy with the dealerships service.Our salesman was well informed and very helpful. The price was reasonable and we will be there if ever we have to buy another one.

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Jabboure_1

5 de jul. de 2013

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Just bought a new Jetta GLI and couldn't be happier with the way I was treated at the dealership. Sean did a great job and was very helpful through out the process.

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miemonster

3 de jul. de 2013

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Anson was friendly, understanding and patient. I had to wait for my STi to arrive from Japan, and he touched based regularly, keeping me up to date. I felt that he was fair and considerate in pricing, and overall it was an amazing experience. I really like how Stolhman is run, and appreciate the family and welcoming vibe that the salesmen give off. No sleezy stereotypes here. Christina was also very helpful at explaining everything that needed to be signed, and about any of the extras. She wasn't pushy and worked with what I had to make sure I got what I wanted and not anything I didn't want, or really need. Overall I felt very comfortable, which is a good feeling when you are about to spend tens of thousands of dollars on a brand new car!

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ss9999

1 de jul. de 2013

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We are impressed with Stephan's service and patience with us. And our car is awesome. Love our new Subaru so much especially the turbo charger.

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ticker

1 de jul. de 2013

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Very simple process. No pressure. Allowed me to take my time to come to a decision. Fair price. Flexible about trade-in. No drama during the negotiation process.

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BarbK57

29 de jun. de 2013

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Completely blown away by how great my car buying experience went with Stohlman Subaru! I had been looking for a new car for two weeks and been to almost every dealership at Tyson's Corner and dealt with a lot of sales people. Gabriel was the most accommodating and helpful sales person out of everybody that I worked with! He was able to narrow down my search from every car that Subaru has to offer into one that was perfect for me. I highly recommend Gabriel for anyone looking to purchase a new Subaru!

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reeddou

28 de jun. de 2013

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Thomas Calvert was extremely helpful with our purchase of a new Subaru Outback Wagon. He was knowledgeable about the car, courteous, and very responsive throughout the process. He was not aggressive at all which is a huge plus (IMO). If anyone is looking for a Subaru, I would absolutely suggest you give Thomas a call.

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lvos

27 de jun. de 2013

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I have given this high rating to these individuals because they were especially helpful from the start - esp Tom. I told him the vehicle I wanted - the Subaru Outback because I had owned one before. Before this vehicle, I owned a Mitsubishi Sontero sport, however, it was almost 11 years old and I needed to replace it. From my first test drive to the final paperwork, he helped me out by reviewing the paper process and what he needed from me. The price of the vehicle, added items like navigation and rear view camera, etc., the fog lights, driver's seat and how to adjust it, radio, plus free Sirrus for three months, miles per gallon, type of oil and change it only every 7500 miles or time in-between, pls other items too numerous to write up. Also, and very important to me was the cost of the vehicle minus monies off for being a good customer for over 20 plus years, my trade-in and my down-payment, which would be give me an idea of what my down payment might be if I bought it. Well, I bought it and I couldn't be happier with it. Its a dream to drive, the pick-up is great in traffic and the brakes really take hold when I apply them in the Route 7 - Tyson's traffic rush hour driving.Once again, it was terrific working with all of the members of the Subaru team , but especially Tom. Also want to commend Richie Hanna and Ryan Jones as well as your finance officer.

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sedwards1920

25 de jun. de 2013

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Joshua Jay was very knowledgeable about all the product lines at Stohlman. I looked at various vehicles; the Tiguan, Subaru Outback and Subaru XV Crosstrek; he was able to answer any question I asked and was able to explain the features in detail in order for me to make an informed decision. He spent a lot of time helping me choose which vehicle and trim level that best suited my needs. Joshua was very patient in handling my questions for a buyer unfamiliar with VW or Subaru. Even though he was aware that I was not going to make a purchase on my 1st visit, due to I was researching other makes and models from other manufactures. He was very mellow while I looked and test drove all the different vehicles and did not pressure me to make a purchase.Joshua Jay followed up with me the next day to see if I had made a decision, and if any of the vehicles I had driven was the winner. I explained to him that I still had a few more questions about the Subaru XV Crosstrek and options and colors, he did not hesitate to research and call me back within the hour with all my answers and sent an email with the pricing.Unfortunately they did not have the exact vehicle on the lot, but he was able to find one and have it on the lot within 48 hours. The finance staff reviewed all the aftermarket products and extended warranties available but did not attempt to push like most car dealerships.Joshua made sure that I was comfortable while we went through all of the paperwork. He had the car detailed and parked in the front of the building.I was absolutely blown away from the level of customer service and professionalism Joshua displayed. He invested a significant amount of time from the test drive to the delivery going above and beyond. Throughout the process Joshua kept a smile on his face and maintained a great sense of humor! I enjoyed doing business with him and I am looking forward to my next purchase.-Sherry

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greggroves2

23 de jun. de 2013

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Found a Touareg TDI on cars.com that matched my specs.. Stohlman had a great price advertised online already, and actually quoted me an even better price. Joshua Jay was fantastic. He was prompt, friendly, and had everything prepped and ready to go. Hesham in the business office was equally prompt and friendly. It was a great sales experience, with limited pressure and tactics and allowed me to get right to the bottom line. Highly recommend.

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JoeA755

21 de jun. de 2013

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I was very pleased with the attention that I received and the experience of buying the car was relaxed. All of my questions were answered and I went on two separate test drives. The dealership went out of their way to locate a car with the features and color that I wanted.

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mansour1

21 de jun. de 2013

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I went to buy a new 2013 GTI and got a great service and price for it. Mr.Hoang was very helpful in explaining the cars many details and more.

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CirinoC

21 de jun. de 2013

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We have all be car shopping before, probably with a negative experience and a pushy salesman. Stohlman and Nermin in particular could not be further from this experience. Friendly, knowledgable, and relaxed buying process. He'll make sure you feel comfortable every step of the way, while providing humor and fun. Even after acquiring my car, they are still there checking in and available for any questions I have.HIGHLY RECOMMENDED.

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nemmett

20 de jun. de 2013

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Last night we purchased a brand new VW from Stohlman. Abe was super helpful and friendly, knew his cars, and wanted to help us get into a new car that day. The process was smooth and seamless. However, when we had to work with the business manager Hesham Kamal, the evening took a nose dive. Hesham is rude and extremely condescending. He was overly aggressive when trying to sell us add-ons, and spoke down to us when we said we were not interested. He insinuated that since we had never owned a brand new vehicle, we didn't know what we were doing. After declining his attempts to sell add-ons multiple times, he finally let us move on with the transaction. As we moved on with signing the papers and finalizing everything, his attitude completely changed. He barely spoke to use, wouldn't look us in the eye, and didn't even shake our hands or congratulate us once the transaction was complete. Hesham completely ruined the buying experience and dampened the excitement of buying a brand new car. If we had met or dealt with Hesham earlier on in the night, we surely would have walked out and went to another dealership. While our experience with Abe was excellent, I can only give this experience a "good" rating because of the rude, condescending, unfriendly attitude we experienced with Hesham.

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HeatherFowler

18 de jun. de 2013

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Received the car and service I wanted. Joshua explained everything in detail and found the car. Michael found me a better loan and was very helpful on the financing side of the deal.

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dkmcmaho

18 de jun. de 2013

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The staff were helpful and friendly, not pushy. Javan was polite and thorough throughout the process, beginning to end. He did not try to upsell me, and respected my wish to spend x amount. The car buying experience was enjoyable and stress-free. The other staff were efficient and helpful.

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tsaggs

17 de jun. de 2013

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I had gotten my 2012 Subaru Impreza serviced at Stohlman numerous times, so, when the car was recently totaled in an accident, I headed to Stohlman for a new car. My partner had previously had a great experience with Thomas Calvert, so we approached him (he remembered us and the car we bought) and he helped me pick out the perfect car for me. I had originally gone in to buy a Forester, but, the 2013 Outbacks were on sale for unbeatable price. So happy with my new car!

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jon55555

12 de jun. de 2013

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Scott was a pleasure to work with from the start of the purchasing experience all the way through to the end. I felt very comfortable and pleased with how everything went.

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duke73

12 de jun. de 2013

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If you're looking for an exceptional sales person, ask for Randall Tomblin. He is extremely knowledgeable, patient, and kind. He really cares about his customers. The entire experience at Stohlman was wonderful. All of the people are helpful, nice, genuine, and cool. I received an awesome deal on a brilliant car and know I will be well taken care of throughout my ownership of this car. The entire experience was fun and I highly recommend Randall and Stohlman to anyone in the market for a new car!

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Tom15501

11 de jun. de 2013

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Scott Maynard is the best car salesman we have ever met. Scott made the buying experience very pleasurable. He is honest and forthright in providing unbiased information. He is technically knowedgable about the cars, and has such pleasant perrsonality that we wanted to spend hours with him. He spent time discussing other cars we were considering, and discussed their advantages. He was also very honest and forthright about about the price. He has many repeat customers, and I am sure we will see him again when we need another new car. Our decision to buy a VW over other models was at least partially influenced by our interactions with him. He is a joy to know. Suzie and Tom

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ChangLiu

10 de jun. de 2013

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A few weeks ago I went to this dealer to test drive a vw golf tdi. Erik helped me and was very friendly and helpful. However, I couldn't buy the car that day since my husband was not available. Today I went back and Erik, who is now a manager, referred me to Nermin. Nermin was thoroughly delightful, knowledgeable, helpful and fun. After working with Nermin and Christina, I left with a new car and am very happy with the overall experience. Nermin is the best car salesperson I have ever worked with.

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mollymjaffe

10 de jun. de 2013

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I had a really wonderful experience buying a car at Stohlman. Adam and Hesham made the whole process very easy and much more enjoyable than I expected. As a first time buyer, I was grateful to have Adam and Heshman there ushering me through the whole thing. Adam guided me through my test drive, making sure I took the car over some bumpy/winding roads so I could really understand how the car felt in different situations instead of just sticking me on the highway. Heshman helped get me a great rate on my loan and made sure I fully understood everything before I signed. Very happy with my new car and my experience!

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kasiakate

7 de jun. de 2013

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Scott was great! He worked with me for almost a year before I was ready to get My Beetle. He listened and advised, stayed in touch and kept informed. As a VW owner himself, he knows all the ins and outs about their vehicles, his knowledge is impressive enough to surprise even me, who has had the Beetle obsession for a long time and who is extremely diligent about doing research before any significant purchase. Like myself, he has great admiration for German engineering and design, he loves driving their car and gets the whole VW thing ;) Thanks to his advice I extended my patience and waited for the release of "the latest and the greatest" Beetle Turbo R-line, which he was able to locate to the exact of my specifications only within moments of Beetle R-line release in the US. He had the car shipped to their dealer even without finalizing my transaction on paper and had it marked "SOLD as it arrived, so that I could have every first right to make it mine. I did and I could not be happier. I am driving the exact car I dreamed about, and it is BEFORE anyone else in the area! That alone makes my experience exceptional. I am in love with my car! Thanks Scott!

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wieltr

6 de jun. de 2013

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Went in to purchase a new car. Pretty sure I wanted another Subaru, but really wanted my old Outback with better gas mileage. Meet with Randall, he thought that the Crosstrek or Imprezza was the right car. I debated and chose the Crosstrek. He wanted to go inside and see on the computer what they had in stock. He showed me that there were a number of cars, and I selected one with no moonroof or nav, that was blue and had cloth seats. I didn't have everything needed ready. I told him I would come back over the weekend. He begged me to come back the next day as it was the end of the month and he could not pay his rent and needed my sale. I actually felt bad for him and tried to get everything ready. When I went back in, I had Christina rudely speak to me about proof of residency and she showed her annoyance that I would not be financing the car. She made me print out the sales contract for my house. I was overwhelmed with the paperwork and everything going on that I did not realize when I drove off in my new car that Randall had actually sold me an imprezza. There are small differences between the two, but the one I selected the Crosstrek for was the ground clearance. I trusted that it was the right car. It wasn't until I went and sold my old car immediately after that I realized their mistake. I called them and immediately went back to sort it out. They told me they would get the car I wanted, but I had 15 min to decide between available ones (if I still wanted blue I needed to pay an extra 300 and couldn't have it for 2 more days). Randall also gave me wrong information and told me that the Outback and Crosstrek are the same height. Not true, but had an effect on my decision making on the car. I had just sold my car and had no transportation! It's 6:00 on a Saturday. Ryan comes over and explains that I need to buy a car on their lot, or maybe the new car I want will be "backed into a pole" or sold to someone else before I get a chance to buy it, etc etc. I beg them as it is their mistake to help me rent a car or give me a loaner. Ryan even mentions that they are allowed to give people a weekend long test drive, but they won't do it for me unless I agree to buy the car in another color (I wanted the blue one). I have no car and they are closing. They lie and tell me that all loaners are out. Finally Richard comes over and tells them to just give me a loaner car and we work out that I can pick up the car I think I want on Tuesday. After leaving I realized that I selected one with a moonroof, but didn't want one. I e-mailed to let Randall know as soon as I make this decision. They give me a hard time and tell me I need to buy the one with a moonroof. I don't want it. They did see if they could get the car I wanted, but were unable to. They demand the loaner back and tell me to shop elsewhere. Within an hour I return the loaner - with more gas in it than when I left. I then went to another dealership and purchased the car. 2 days later I get a call from Richard again. He wants to know when I will return the loaner. I ask him to go check the records and see that they have had it for 2 days! So disorganized and high pressure. It's tough to make decisions when under pressure. I will never go back. But in the end, I was able to make the right purchase for me, and love my new car!I was asked by Randall to submit a review on this site.

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Angie0101

2 de jun. de 2013

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I went to buy a new car and had a great sales experience with Nermin, who was very accommodating. I was very happy with the car but there was an issue with it several weeks after buying it and Nermin and Jamie went out of their way to ensure that I was completely satisfied, which I was. Every time I've been back since the entire staff has been very friendly and helpful. Nermin and Jamie are exceptional, as are Erik and Norman, who have answered questions I have had and delivered exception customer service every visit I've had. I would deftest recommend buying a car from this group of folks. Thanks again.

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buttrfly999

29 de may. de 2013

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My husband and I knew the lease on my Jetta was just about up, and with a baby on the way, we were thinking we might upgrade to a VW Passat. Looking at prices online, we could already tell that Stohlman VW was way cheaper than other VW dealers in Northern VA. We hoped when going into the showroom that we would get the same no-nonsense approach that we found online, and it was actually even better. Erik was an amazing sales person - he has a laid back attitude but knows a ton about the cars. He's not pushy in any way, and even had us test drive another Jetta after we test drove the Passat just to make sure that upgrading was what we wanted to do. Car buying can be a huge hassle when you work with the wrong people, and the process at Stohlman with Erik was a breeze. We are so happy with our new Passat, and with the friendly, easy to work with staff at Stohlman.

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laurensaks

28 de may. de 2013

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I highly recommend Thomas at Stohlman Automotive. He was extremely informed, patient and friendly. He was very responsive by email, phone and in person. I love my new Subaru!

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fglo

24 de may. de 2013

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Mr. Jay was very courteous, patient, helpful and thorough; not to mention his self-confidence and auto knowledge. After two previous days of auto window shopping before arriving at Stohlman, I finally decided on what sales tempo/pitch would satisfy me. I had already decided on what I wanted in a new vehicle. Mr. Jay first listened and then paraphrased my shopping points to ensure that he understood my auto desire. The rest is history with a very happy ending. Mr. Jay's assistance ensured that my auto search was worth it.

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rocioduty

23 de may. de 2013

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My experience at Stohlman Vienna was great. Starting with Adam Abdullah -the salesman- who was so friendly, approachable and not pushy at all. He was very patient with me and very detailed about the car buying process. I will definitely recommend Stohlman/Adam to friends, colleagues.

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jsavino

23 de may. de 2013

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We were specifically looking for a black Turbo Beetle convertible with a tan top. We also wanted the more retro styled high performance wheels. We shopped 3 VW dealerships, one being Stohlman, and spoke with salesmen regarding our requests. Erik's attitude and professionalism stood out above the rest! He located the car we were looking for, the wheels we wanted and made our wish come true! Upon getting the car, Erik was very patient and thorough showing me all of the exciting and new options the Beetle has to offer! Our overall experience was great! Our first Beetle came from Stohlman and due to their professionalism and terrific customer service we will continue give them, and Erik our business!

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sloandenton

16 de may. de 2013

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Adam Abdullah, Marcus Turner, and the rest of the Stohlman Auto staff I worked with when purchasing a pristine 2003 Subaru Legacy L Special Edition were all very professional, friendly, and helpful in their service. Adam was my primary contact for this purchase; his demeanor was accommodating, honest and forthright throughout the transaction. I never felt subjected to the sometimes aggressive salesmanship of other dealerships I have visited. The sale didn't require any sort of haggling -- a rarity in my car-buying experiences -- and Adam has since taken the time to follow up to make sure everything is going well with the car so far. I highly recommend Stohlman Auto.

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peterpc2010

10 de may. de 2013

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Randall was very knowledgeable about the various cars I was interested in. But most of all he was patient and didn't rush me through the buying process. He's really a great guy to buy from. I'll definitely back in the future. I trust his feedback and work.

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mynewcar1983

9 de may. de 2013

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Bob, Bob, BobWhat can I say? Yesterday I received the okay to drive for the first time since my fall in late February. And the absolute joy I experienced of taking that first drive in my brand-new 2013 Subaru Outback Wagon is only surpassed by my appreciation of the work you did to make it possible.From my first contact with you discussing the vehicle I was looking for through the many twists and turns caused by the protracted issues surrounding my medical concerns you, Bob were first rate. Your patience, attention to detail and prompt responses to what were sometimes my confused and redundant questions made the process of shopping long-distance from a hospital room not only bearable but pleasurable. I only regret that I ultimately did not get to Washington to pick up the car in person.As for my Subaru Outback Wagon itself, I cannot believe how perfectly the color matches the earth around our New Mexico home. And Connie still enthuses over the pleasure she had driving back across the country bringing our new car home, except for the bad roads back East. My first drive was brief, by New Mexico standards. Just 45 miles from our home in San Jose to Santa Fe, 3 miles of dirt road to the frontage road and then the rest on interstate. The car takes the dirt road really nicely and is as smooth as silk on the interstate. Connie had to drive home because I was a little tired out by the end of day. But we are 100% satisfied at this point and see no reason we shouldn't remain so.Thank you immensely for for the best car purchasing experience I've ever had (except for the hospital part). Janice Bruce Hightower

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mkjo

8 de may. de 2013

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Note: I am not recommending the service department. My experience with sales and finance was amazingly painless and efficient. It was the total opposite at the service center. They advertised parts on sale but then didn't honor it. Not a national sale, their own service center parts sale. They came back and said it was only offered on the internet although there was nothing online indicating so. Overpriced. I am very well aware that servicing a vehicle at the dealership will cost more than most places. But to be charged $230 for the installation of window vents is absolutely insane. Only went ahead because this was a new car and the appointment was already made.Asked to have the vehicle cleaned and appears only the outside was washed. Not sure if that's all they normally do but I thought a thorough vacuuming of the interior would be included considering I specified that.Asked to remove their dealer sticker, they complied that they would but then did not.Service rep lied as to the difficulty of the job. Was going to purchase a part (rear bumper cover) and asked if it was simply installed with adhesive. Service Rep told me there was more to it and was going to charge for the install. Bought the part only, at cost and not their own advertised sale price and it turned out it was only adhesive so I was fortunate that I didn't have them install the part and gouge me a little more. Unfortunate that I was lied to. We really thought the hard part of buying a new car would be at the showroom. How wrong I was. Other than that, they were sufficiently courteous.

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DannyMarkus

6 de may. de 2013

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Eric just blew us away with his friendliness, helpfulness and product knowledge. We showed up late at night, just as the dealership was closing, and he was happy to allow us to take a test drive and answer all our questions. It was primarily due to his professionalism that we chose to buy a VW product and not a Mercedes or BMW. Keep up the great work!

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shack14

6 de may. de 2013

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Scott Maynard handled my GTI sale very quickly and professionally. He knows the VW product line very well. He got me the car I wanted at a good price, without any haggling or hassle. Too often, sales guys are trying to push the cars on their own lots -- with little regard for the desires of the buyer. He's the best car salesman that I've dealt with over my 50 or so years purchasing cars. Highly recommend Scott -- he's a first rate car guy.

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v1357d11

30 de abr. de 2013

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Very positive experience, Thomas was quite helpful and honest with me. I usually dread buying new car because of the amount of hassle and abuse one has to go through to get a fair price. Thomas was straightforward and helpful. The car I wanted was not available as for some reason Subaru doesn't produce the packages I wanted, as a stock option. He offered to order that for me and gave great discount even for the car which they had to order. Kept me informed about the manufacturing time frame. I got fairly good deal on my trade as well. Paperwork didn't take long, everybody was courteous and on time and on task. I am very thankful to Thomas that I was able to avoid the unnecessary stress and got the car I wanted.

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sdrumheller

30 de abr. de 2013

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Although we utilized an internet-based car buying service to initially contact three local dealers, Erik Nyhuis really set himself apart from the competition with the exceptionally professional communication via email and phone. We set up a Saturday appointment and were treated to a great experience learning about three different VW models. He took a great amount of time ensuring we had all the information we needed to make the right purchase decision. Over the next 2 days we were able to come to a mutually agreed upon price which, again, really excelled over the other dealers. The delivery process was extremely thorough, receiving a tour of the service and parts departments, and he peresonally ensured the car was ready and up to the highest standard before we left the lot. I most highly recommend them for a VW or Subaru purchase.

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awheeler505

28 de abr. de 2013

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Paul Turk was a true professional. We talked via e-mail and phone, and when I came in to drive a car he was unassuming and not pushy one bit. I decided to purchase and he was very straightforward and did not bring managers over to meet me and manipulate the deal or turn the purchasing process into a black box. This is a very low-key dealer and most of the staff have been there a long time. A true cut above other dealerships I have dealt with in the DC metro area.

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mkjo

27 de abr. de 2013

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Buying a new car is always a big stress but the folks at Stohlman really made the process as painless as possible. I've purchased vehicles at Car Max in the past and thought they had a pretty painless process, well Stohlman makes it even easier.David and Richard were very kind,receptive, and very accommodating from the moment I first contacted them. I have to say that the entire staff were as well. Thanks for making this the best car buying experience I've ever had. Your dealership will be the only one I refer people to.Keep up the great work!

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RawleyS

25 de abr. de 2013

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I bought the vehicle off of ebay and it was a good if not better than described. Transaction went smoothly and Marcus was fantastic. I would suggest that anyone considering to buy a vehicle do so from Stohlman. I drove from Philadelphia and was very happy.

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jmorse02

24 de abr. de 2013

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I was in the market for a new Subaru for a few months, and bounced around from model to model. My salesman, Randall was very patient and offered me brochures, different features he liked about each car, etc. Once I had made my decision on the WRX limited, my salesman, Randall introduced me to the sales manager, Richie. Richie informed me that since they didn't have a limited with the options I wanted, I could order through him, and it would take a few months to show up. I pondered this for about 3 or 4 weeks, which was about 2 too long, as the ordering window closed. When I returned to the dealership to put in the order, I was informed of this, and then also became aware of how hard it is to find a WRX limited ANYWHERE. Richie and Randall both jumped through hoops to find this car, and get it transferred to the dealership, the NEXT day! I couldn't ask for better customer service, as well as communication. Hue did my paperwork, and got it all done in a timely manor, and was very professional and answered all my questions. I will definitely be back to purchase my next car (hopefully not for a few years, though)!

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Ljhargis

4 de abr. de 2013

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Richie Hanna was recommended to me by a co-worker when my husband and I decided it was time for a new car. Richie introduced us to our salesman, Randall Tomblin who was absolutely excellent! He was extremely kind, very laid back and honest. We did not once feel like we were being pushed into anything and felt like he was really looking out for us and listened to what we needed. Scott Chapman handled all of our financing for us and he was awesome! He made the financing process easy and painless. I would absolutely recommend these guys to anyone that is looking for a Subaru! They made the car buying process fun and always have a smile on their face!Thank you for everything!

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wmh728

2 de abr. de 2013

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very helpful, fair. would recommend. i went in to see a car they posted on ebay. that car didnt work out but they were very helpful in showing my other cars on the lot. i felt their prices were fair and def were willing to negotiate.

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TDIconvert

2 de abr. de 2013

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After researching a few different VW models online, I was fortunate enough to have Nermin respond to my inquiries. I set up an appointment for some test drives. When I arrived, Nermin had both vehicles ready for me to check out. When I returned from my test drives, we talked thoroughly about my opinions on the vehicles and my specific needs. He then recommended a vehicle that I had not researched, a Golf TDI. I test drove it, enjoyed, and it just felt like the right vehicle although I didn't purchase it right away. I had to discuss with my wife since this new choice was just thrown into the mix. Nermin had also encouraged me to do some research on VW's diesel technology and to read some Golf TDI reviews. After a few days, my wife and I returned to the dealership, went on another test drive of the Golf TDI, loved it even more, placed an order for the color of choice and bought the car 2 days later. Out of all my car buying experiences, this was probably the first time I didn't have the car I wanted to buy already picked out and I do not have any regrets. This is what a sales consultant is for, to help people make good and informed decisions, not to push them into most expensive vehicle on the lot. Thank you Nermin for being super friendly, a good listener, well informed, no pressure and helpful sales consultant. Some others need to take some notes from you!

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Aebooth16

28 de mar. de 2013

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I wouldn't have my Subaru serviced anywhere else. Scheduling an appointment was easy, the service advisor reviewed my service history, and my car was ready in the timeframe he estimated. In addition to a regular oil change, a recall item was fixed (puddle lights). Ahmad was polite, thorough, and walked me over to the cashier to finish up the visit. He also let me know what upcoming services to expect, as I will hit my next milestone of 60K at about the same time I need my next oil change,

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melanie319

27 de mar. de 2013

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Worked with Randall Tomblin to purchase a new Forester. He was always kind, courteous, and fast to respond and provided exactly the information I was looking for without giving me the runaround. Even when he was slammed with other customers during a promotion, he still made us feel like we were a priority to him and ensured we were taken care of. I was given a good deal off the bat and the sales manager was engaged quickly, without having to go through a lot of back and forth. I also appreciated that Randall was responsive over e-mail, on the phone, and in person. I get frustrated if I e-mail and can't get a direct response back in e-mail and a sales person insists I call or come in to discuss. He also knew the vehicle well and could answer questions without having to frequently pause to look up answers. Randall found the perfect balance between getting a deal done quickly enough to make me feel like my time wasn't wasted, but took enough time with me to make me confident I was always treated well.Christina McCurry in finance was also great to work with. She was friendly and courteous and patient and made the paperwork process as painless as possible.I've used the service department in the past and would like to toss two thumbs up for them as well. Honest, reliable, courteous, efficient. Great!

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hramallo

27 de mar. de 2013

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My experience as a customer at Stholman Automotive was excellent!. Friendly, professional and excellent customer service. The entire team was really helpful with the purchase of my new Touareg. Joshua was very knowledgeable and I would definitely recommend to ask for him if you are interested in buying a VW; he took the time to explain every feature of my new Touareg. Great job Josh!

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andrewszetolee

24 de mar. de 2013

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David was great to work with - he was helpful, honest, and easily had the best customer service I've ever come across. I real pleasure to be around, he made the car buying experience relaxing - which was the exact opposite of the experience at Ford. And even though the car priced a bit higher than what I wanted to spend - it was an easy decision due to my experience with David.

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rdebord

21 de mar. de 2013

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My husband and I very much appreciated that within ten minutes of arriving at the dealership, we were already being set up for a test drive. Randall was extremely knowledgable about the product, but the opposite of pushy. He worked with us to get a great price. Hue made all of the financial paperwork very easy and we walked away with a great car that we're happy with.

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scobusrn

18 de mar. de 2013

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Anson was great! I highly recommend this dealership, everyone we interacted with was friendly, knowledgeable and professional. They are one of the more honest dealerships I've come across; I originally wanted a more expensive car but they actually pointed me toward a less expensive model which better suited my needs. I love it, thanks guys!

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sunshinedaydreams

17 de mar. de 2013

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I had an excellent experience at Stohlman. Randall was incredibly knowledgeable and easy to work with. He made the experience very relaxing and I was very impressed with him overall. He's a terrific new addition to your sales team. Hesham was equally easy to work with. He did a great job of helping me navigate through the paperwork. He made it an easy, pleasant experience and I felt he had my best interests at heart - an unexpected surprise as far as a car buying experience goes. I am looking forward to my future interactions with Subaru. I love my new Subie! Thank you all for making such a terrific car.

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kasiazuber74

17 de mar. de 2013

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Joshua was very easy to work with and made my birthday very special. He and the team was provided very quick service in understanding my needs, pricing my trade-in, and getting me into a new car. The price was very reasonable and within my budget for monthly payments. Not only did he stay late after hours but also move my belongings from my old car to the new which made me feel more at home in my new car. Thank you, great job Joshua!

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djianthomas

17 de mar. de 2013

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Erik was the best sales person I've ever dealt with at a dealership. Absolutely no pressure when buying. Helped guide me into the perfect car for me, while staying in my budget. Highly recommended.

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coffeeman62

10 de mar. de 2013

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Very easy to deal with, very pleased with the used Ford Focus Wagon that I purchased. Marcus Turner was great to deal with, and would do so again !

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AmyT2013

9 de mar. de 2013

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I had a great experience buying my Subaru at Stohlman in Tysons and it was mostly because of Randall! Randall was awesome! He wasn't pushy at all. He was very laid back and friendly and was extremely pleasant to do business with. I would recommend Randall to anyone wanting to buy a Subaru. My sale was a very smooth and easy transaction. Thanks Randall!! I also had a very great experience with everyone else I came in contact with during my sale - everyone was smiling and very friendly!

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MMiller13

6 de mar. de 2013

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I recently had the opportunity to visit Stohlman VW to have my CPO Jetta repaired. As the dealership I had purchased my car from was too far from home, I opted to go to Stohlman, due to the fact that they had great reviews for service. From the initial online appointment scheduling to the delivery of my vehicle, I was nothing but pleased with how everything was handled. As I had never been assigned a Service Manager before at this location, I chose Jack Smith as he consistently received great reviews. It is apparent why he is the guy to go to because he kept me informed every step of the process up until I picked up my car. As I am a fairly detailed person, Jack explained everything to me and what was being done to my car. I was worried at first as what I though was a strut ended up being an axle, and fortunately, was covered under the CPO warranty. It was definitely worth driving the extra distance to this location as my local VW service center isn't the most appealing. Thanks again Jack and staff!

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escarcha21

2 de mar. de 2013

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My wife and I began looking to purchase a new car when the transmission on our old vehicle unexpectedly went. This was our first experience purchasing a car from a dealership, and we were a little worried the dealers would be pushy and that the overall experience would be unpleasant. Fortunately, the staff at Stohlmanspecifically Noraput all those fears to rest. He was friendly, helpful, and allowed us to make a decision without being pushy. This was the first experience either my wife or myself had with Volkswagen, and Nora was very helpful explaining the differences between Volkswagen and the Asian brands with which we were familiar. My wife and I were very pleased with our experience at Stohlman, and we anticipate visiting them again when we need another car.

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Faustin

2 de mar. de 2013

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My experience at Stohlman Automotive was excellent. Im glad that I have been serviced by Nermin who knew right away what I wanted after the emails and phone call exchange. He was off that day but manage to make it, to show me the car that meets my expectation .Guess what! I have I test drive the car without co-pilot :) , Even Jaime the General sale Manager have to sign the authorization without hesitation, thats the trust they put on a car connoisseur. Rainy day on that, February 26th was best time to test drive a 2013 CC sport. A few miles later, I decided not to put unnecessary miles to my car. Nermin was there to go with me through the additional feature I missed. The all deal end up really late because in addition to cars, we got to talk about soccer and reminisce with my alumni buddy Hesham Kamal the business manager who walk me through the paper works. I dont want to be too long but my overall experience was excellent and enjoyableat Stohlman, buying a car in a family place is account less

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krbrun1036

1 de mar. de 2013

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From trade-in of my Forester to the purchase of my new Outback (over several visits), all Stohlman employees were exemplary in their performance to be certain I was comfortable and pleased with my transactions at Stohlman. While I had the opportunity to perhaps explore purchasing a new car elsewhere in the northern Virginia area, my excellent service experience at Stohlman Subaru helped to persuade me to remain a Stohlman customer.

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jordansterner

27 de feb. de 2013

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I found a used Subaru Forester in Stohlmans used car inventory, and went down to see the car during Presidents Day weekend. TJ was my point man in dealing with the car and was helpful in discussing bottom line and helping me with my first time car buying experience. I contacted TJ at Stohlman the following weekend to see if the car was still available. He was flexible and worked to find my selling price. Due to being an out of state customer TJ put in all the leg work getting the car MD inspected. Being a certified dealer, Stohlmans also got my car titled and tagged (to pick up at Stohlmans in 2 weeks). When I arrived to finalize the purchase, there was no curve ball, and the transaction was done in about 1 hour and 45 minutes. I felt that TJ really worked hard on my behalf, and he is a large reason why I am in my Forester. I would highly recommend Stohlmans automotive and specifically Touraj "TJ" Jamaleddin for your preowned car buying experience.

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rgaluppi

25 de feb. de 2013

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The process of buying a new car was indeed a pleasant experience with the employees that we dealt with. They were knowledgeable and professional, and every dealership should follow their example in buying a new car. so far we are very pleased with the VW Passat that we are leasing from Stohlman and would recommend them to friends that are looking for a car that Stohlman sells.They were friendly and we felt that we got a good and fair price for the car that we were looking for.

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Rommel L

24 de feb. de 2013

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Two days ago, I went to get my next car - and for this, I decided to go a tried-and-tested dealer, Stohlman Volkswagen of Tyson's Corner, from whom I got my previous VW. I knew I had to contact the same Sales Consultant who assisted me with my first purchase, Nermin Hadzihasanovic, because my first transaction with him was excellent. Consistent as before with his exemplary customer service skills, he presented me with several models in their lot, enumerated each or their features, explained their functions, and made a professional recommendation based on my needs and wants. Pricing was made easy as he was very flexible to work with my range. I am very glad that I took his advice and drove home with a really wonderful car, the 2013 Volkswagen CC.Through the process, I was happy to deal with their Business Manager, Hesham Kamal, who, coincidentally, worked with me as well on my last purchase. We went through the numbers and papers easily, with him explaining each and every one of them. It was really a great dealer experience, all made effortlessly and efficiently by their top-notch staff. Just the like the Volkswagen slogan, Nermin and Hesham display "the human power of German engineering".

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6gillshark

19 de feb. de 2013

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All the staff we worked with were helpful without being pushy. Whilst I think we received a reasonable price it was not obvious a great deal hence why I why marked 'Good' for price. Other than that, Joshua and Scott were very pleasant and patient to work with.

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kjptrout

19 de feb. de 2013

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I like this dealership because they are fast, courteous and thorough. Joshua spent a lot of time explaining the workings of the new car after we bought it; unlike other places that hand you the keys and the book and say "here is your new car".

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ghowell1

18 de feb. de 2013

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A fantastically easy experience. Nermin Hadzihasanovic was terrific with us this weekend. He made car buying a pleasure - he is definitely an "at your service" kind of guy. He made all parts of the transaction easy - he has extraordinary customer service. I would buy a car from him anyday and would specifically request that he help me again - he made it so fun and friendly.We also had the pleasure of meeting and talking with Erik Nyhuis - Erik was a terrific compliment to Nermin - he answered all of our questions on the car's body which he knew in great detail. We have children and he knew that safety played a big part in our decision-making - he gave us new insight about the car that we were not aware of (from a safety measure) - he gave me the added confidence that I was buying a very safe car.And Hesham Kamal...who likes a financial guy...we really did like Hesham. He was terrific, fast, easy, explained all the paper work - made the process painless. He is the closer - and he helped to make the overall experience a nice experience...even down to giving my daughter the Ding Monkey bobblehead - a nice touch!We have been Volvo loyalists for years - and even though I believe we will continue to be one - from this weekend experience alone, I would consider a VW again - I would even consider putting my children in a VW for their first car.A great experience overall. And btw, I just love my new 2013 VW black and tan Beetle convertible. A great choice! Thank you Stohlman for employing such terrific people. The Howells

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pier7jam

17 de feb. de 2013

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Excellent experience overall. Very thorough, friendly, and courteous. Josh was great! He stayed well after closing to acquaint us with our new car and get us on our way.

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rr2305

13 de feb. de 2013

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Outstanding through and through at all levels- sales (sales person to the sales manager to the general sales manager), financing and service (service advisor to the general manger of service). Extremely respectful staff without any unwanted pressures or gimmicks. They know their cars- from the smallest detail. Pricing negotiation was absolutely easy and quick and the final pricing was the best (the lowest) for the region. Financing and other paperwork was seamless, educational and yet quick and extremely well streamlined. Very knowledgable, intuitive and warm staff. We bought two new cars (a VW and a Subaru) on a Sunday afternoon and drove both cars home in less than 2.5 hours after from the time we got there. Recommend Stohlman's at Tyson's without any reservations.

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maylor

11 de feb. de 2013

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My husband and I contacted this dealership about leasing a car. David Jennings - our sales consultant - was polite, knowledgeable, fun to work with, and a really nice person!! The Subaru Manager and Business Manager were all really nice too. I will go back to this dealership for future cars, and will recommend them to everyone! The best experience we have ever had getting a new car!!

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boyangzhang

10 de feb. de 2013

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Nora is really great!!! Friendly dealership, also gives really good price. I will highly recommended to deal with Nora, if anyone want to buy the car.

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subaru1235821

7 de feb. de 2013

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After talking with numerous other dealerships (Subaru and otherwise) I decided to purchase my new vehicle at Stohlman because of Thomas. He made the entire car shopping and vehicle purchase experience enjoyable. I highly recommend working with him if you are looking for a Subaru!! No pressure environment and extremely honest and knowledgable! I love my new Crosstrek!!

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QuickSubaru

23 de ene. de 2013

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My car buying experience was several months long and I contacted approximately 20 different dealers (not just Subaru). Out of everyone that I spoke to, I chose to work with Stephan Sagbo at Stohlman Subaru because I felt he was personable, knowledgeable, and patient. He never once attempted to pressure me into buying a new car quickly. In fact, my experience with him was the opposite. During my many months of car shopping, he occasionally called or emailed me to see if I had any questions about Subaru, Stohlman, or his vehicles. When I settled on buying the Subaru Impreza, I prepared myself for a long drawn out negotiating experience. Again, Stephan Sagbo broke my mold of a car salesman, as negotiating was painless and very quick. His hands-on but laid back style must be working. Not only did he earn my business and respect, Stephan Sagbo was the top salesman at Stohlman Subaru for 7 out of the 12 months in 2012. I highly recommend Stephan Sagbo and Stohlman Subaru.

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Bina77

23 de ene. de 2013

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Buying car at Stohlman Automotive was the most pleasant experiences I have ever had buying a car. Scott Maynard, took his time and really work with me. I have never felt any pressure, what should I get, I got the car I wanted and I really love it. Scott fallowed up with me making sure everything is ok and offered to help me if I ever need anything.

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a.cocito

22 de ene. de 2013

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Nermin is a very polite and courteous sales man. He made the experience easy and enjoyable. He also is has great people skills and he knows how to adjust to any situation.

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PiaseckiJ

17 de ene. de 2013

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Our experience at this dealership in our latest purchase was great. We appreciated how laid back and low pressure Thomas was. He was very knowledgeable about all the features of the cars and helped us narrow down our selection as we were considering both the impreza and forester. He also went above the call of duty finding us the color vehicle and level of features we wanted.We had bought a vehicle at this dealership several years ago and were pleased with their service and we returned hoping for the same service. We are happy to report that they continue to offer outstanding service!

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heejchung

15 de ene. de 2013

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My 2013 GTI has been looked for over six (6) months. There is a place with enthusiasm which can be quoted as the greatest assest in the world: it beats money and influence, et cetera!

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dominiccjr

15 de ene. de 2013

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I checked three names above (Stephan, Richard, and Christina).Stephan was the sales representative I had been in contact with for several months on and off, while deciding whether to purchase a new Outback. He is a terrific, knowledgeable, and friendly person. When I was more decided about wanting to buy the car, I came to the dealership and discussed/finished the deal with Stephan and it was a great buying experience... He worked very hard to locate a car that had every feature I wanted and the color I wanted, etc. And he found it. I was also pleased with the price I got and the trade-in value I got for my 2009 Camry. I also appreciate that after finishing the deal, Stephan took considerable time to show me some of the car's features (Bluetooth, controls, etc )which was really helpful and saved me a lot of time trying to figure it all out from the manual.Christina processed my loan and paperwork for the purchase and was also very friendly, knowledgeable and helpful. For both Christina and Stephan, I appreciated very much the low-key approach, no hard-selling of packages or extras that I was not interested in. I just got the information I needed to make my decisions, no pressure.I mentioned Richard because he was in the showroom and monitoring progress with my trade-in evaluation. I appreciated that he (really everyone I met there) was attentive, even when things were very busy, to make sure I was being helped, as Stephan had another customer he was working with when I arrived. Stohlman's is a great dealership, great company culture there.

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Jonatan

12 de ene. de 2013

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T.J. best sales man ever. He listens to your needs and from there he give you options and he don't push you to buy.Last week I bought a blue VW TIGUAN and was the best deal ever.That's why my mother-in-law (Outlander sport 2011), my wife(VW TIGUAN2009), a friend of my (outlander sport 2012)and my uncle (VW Jetta 2012)bought a car from STOHLMAN with TJ.THAT'S WHY MY FAMILY, MY FRIEND AND MY SELF HIGHLY RECOMMEND LOOK FOR T.J AT STOHLMAN

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g7ushs

10 de ene. de 2013

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I'm currently under a very tight timeline with certain family issues, which I explained to Rich Hanna when I first entered the dealership. Based on a USAA-quoted price that I received via email by David Jennings, I even put down a deposit that very night, without seeing or test-driving the actual car. This was the level of responsiveness and trust that I needed at that time, and I've been very pleased with the outcome. I implicitly trust the brand, and also the Stohlman employees that I interacted with. They were aware of my needs, and they very professionally made the purchasing experience quick, efficient, and painless. David Jennings was especially well-attuned to the situation, and covered everything that needed to be covered, in a very thorough manner, but without excess. I especially like the way he adjusted himself to my needs at the time, and I came away very satisfied with the experience. The business manager was also very thorough, and we consummated the transaction probably in a fraction of what I would have experienced elsewhere.I also noticed that at another sales desk, a customer was going on and on about his vacation cabin, his workplace, politics, etc., and the salesperson was being very patient and understanding with him. This is a critical sales skill - to be able to adjust to the needs of the customer, and make him/her feel comfortable. This is what David excelled at with me. I feel that I got the best deal that I could with this Impreza model, but even if I didn't feel that way, I would come back to Stohlman so I could look back at the experience with this level of satisfaction.

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Rayzogran

9 de ene. de 2013

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Tom was very helpful and rady to answer all questions.he lined us up with the used car sales manager, who also was attentive and courteous.

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debbi.koplen

6 de ene. de 2013

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I have nothing but praise for the professional and friendly service I received from Eric Nyhuis this weekend. I ended up buying a new Passat. I spent many hours test driving different models and Eric was very patient and never got pushy. I felt like I got a fair price without a lot of drama. It was a very different and positive experience from other car dealerships. I also appreciated the support I got from Jaime, the General Sales Manger, and Christina, who handled the financial transaction. I would not hesitate to buy from Eric and Stohlman's again.

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axtran

5 de ene. de 2013

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I am so happy with this dealership! I've purchased a few cars in my day and this has to be the best representation of service. Purchasing a new car is definitely nerve-racking, however the service at this dealership might convince you otherwise. I don't even want to imagine there is another manufacturer or dealership out there, I think I've found the place I will be buying cars for the rest of my life!

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Michael Monette

2 de ene. de 2013

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The staff were very helpful in offering to try to find another vehicle if necessary. When we went to the dealership to purchase and pick up the car, they were helpful in getting us through the paperwork and out the door as quickly as possible. My one knock against customer service was that they turned off wifi access while we were still sitting in the lobby waiting for paperwork to be processed.

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suhailmishlawi

2 de ene. de 2013

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As a VW enthusiast, I finally found the perfect place to buy my new VW and any future VW. The guys there and the manager, Mike Huyett, were both VW enthusiasts!! How rare is that?! In my experience it's very rare, I only saw such enthusiasm at the BMW Motorcycle dealer out in Fredericksburg. I negotiated pretty hard and kept them up past closing hours, I had to get the best deal possible, and they were as patient as could be. In the end, I really enjoyed my experience there and would recommend this particular dealer to anyone who's looking for a VW, I wouldn't buy my next VW from anywhere else. Oh, and ask for Javan, he's a good man. If he gives you trouble just ask for Mike Huyett ;-P

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erafiq1

31 de dic. de 2012

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My salesperson Thomas Calvert, was very professional and friendly. He was able to work with me on the price and was upfront with me through out the whole process. I would definitely work with him on my feature Subaru vehicles.

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Mary Rupp

31 de dic. de 2012

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Thomas was terrific! He was upfront and honest. We made the deal and he stuck by it and didn't try to pressure me into buying anything I didn't want. It was a great experience!

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TG_Subaru

29 de dic. de 2012

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We visited this dealership after talking with several on the phone because Carroll Prince impressed us with his sincerity and effort to give us a good deal. We had visited one dealership a few days back, which would not go below a certain price, and Carroll beat that. When we visited him, we were impressed by the amount of respect he treated us with and the professionalism he displayed during the test drive and the ensuing negotiations. His price was better than the other dealers we had talked with, but best of all was his mannerisms, which would make him a role model among sales consultants. We obtained financing for the car, and ALL of the paperwork (with Christina) took us about 30 - 45 mins. This was a big change from the 3 hours !!!! it took us to do the same when we had purchased a Honda two years back from a different dealership. So far, we have had a very pleasant experience with this dealership. But but we have just purchased the car and will learn more about them from our future dealings :)

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AbdullahShaban

25 de dic. de 2012

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It was my first visit to Stohlman Volkswagen, they were very friendly. The sales person was knowledgeable and helpful. The business manager also was very helpful.They gave good deal to buy my new Volkswagen Passat. I recommend this dealer highly.

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mikero

24 de dic. de 2012

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I wanted to please express my sincerest appreciation to your impressive colleagues Stephan Sagbo, Joel Harvey, and Hesham Kamal. I purchased a car at your dealership this weekend and they all were fantastic professionals. Their diligence, insightful knowledge base, most cordial attitude, and true dedication to customer service was truly Oustanding in every way. They are special gentlemen representing and constituting a collective "Class Act" and they each reflect most highly upon Stohlman automotive. I will be referring many friends to your dealership because of these fine gentlemen.

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joshchhabra

22 de dic. de 2012

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Bob was a great salesman. He started off the whole process with a smile and kept in contact the whole time i was waiting delivery of my car. The day of delivery was also great. He explained all the paperwork and went over details of my car as well. The negotiation process with his boss, Tom also went really well. Overall a great experience. Couldnt have asked for a better dealership.Josh

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ghm5

19 de dic. de 2012

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In August I purchased a Certified Pre-Owned (CPO) Volkswagen from ANOTHER dealer. Soon after purchasing the vehicle, I experienced problems with the disc brakes and brought the vehicle into Stohlman Automotive to diagnose the problem. My service advisor informed me that the front and rear disc brakes needed to be replaced.I was extremely concerned that the problem arose so soon after purchasing the CPO vehicle, as the brake problem should have been fixed before the vehicle was sold to me by this other dealership. The repair was not covered by the VW CPO warranty, so I contacted VW of America Customer Service to lodge a complaint.The total price of the repairs as quoted by Stohlman was nearly $1,100. VW of America agreed to provide me with a $500 credit towards the repair. After then speaking with Stohlman Service Manager Joe Lishman, he understood my problem and promised to speak with VW of America and take care of the situation for me.Despite the fact that Stohlman was not in any way responsible for the initial problem, Joe worked with VW of America and ultimately directed his team to install new front and rear brake pads and rotors on my vehicle AT NO COST TO ME.Stohlman Automotive went above and beyond my expectations in resolving a problem that was caused by another dealership in the first place. I am very pleased with the service provided by Stohlman and would not hesitate to use or recommend them in the future.

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agosul

19 de dic. de 2012

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Bob was very helpful. He thoroughly explained the features of the car. He was very accommodating and came in on his day off since it was the only day we could take delivery of our car. I highly recommend Bob to anyone thinking about purchasing a Subaru.

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Kateyc

14 de dic. de 2012

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Javan was friendly, conscientious, and knowledgable. I would recommend Stohlman and Javan to anyone! He spent a great deal of time with me and all of my questions and concerns. He went above and beyond to make sure I was comfortable with my decision.

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tedhunt1

14 de dic. de 2012

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I recently purchased a new VW Jetta at Stohlman and had a great experience with the sales team. My sales consultant, Javan, was friendly, courteous, and professional throughout the entire sales process. Javan's knowledge of VWs and his genuine enthusiasm for the brand made me feel confident and comfortable that I was learning all the pros and cons of the different vehicles we examined. I never felt undue pressure to purchase. Javan patiently answered all my questions, no matter how silly or repetitive they were. He was also patient and friendly with my two kids whom I dragged along on a few test drives. I also greatly appreciate Javan 's willingness to go the extra mile to find a car with all the options I was looking for -- even though it was located at another dealership -- and bringing it to Stohlman within one day. Lastly, I also believe that Stohlman gave me an excellent deal on the price. I can easily say that my car-buying experience at Stohlman was the best of the four I've had in my lifetime.

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NoahSpivak

13 de dic. de 2012

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Friendly, low-pressure sales atmosphere. David was very knowledgeable about the cars and helpful in scheduling several test-drives. Seemed honest, enthusiastic and passionate about Subarus. This seems to be a busy dealership, but we were never rushed, and all of our questions were answered quickly and openly. Honored Costco pricing without any hesitation or bureaucratic hurdles. Good email communications between visits to the dealership.

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jrozzell

13 de dic. de 2012

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Nermin is AWESOME!!! I've been shopping for an EOS since May. I've been to dealers in Greensburg, PA (where I'm from) and all over the DC/NOVA area. Nermin by far was the most professional and most friendly. He went 100% out of his way to work with me to get the amazing deal I wanted and as of last night I am driving a super hot 2013 EOS because of Nermin and the hard work he did for me.I met with sales reps from other local dealerships and even went on test rides with them, but Nermin was super nice and positive in all of his emails and calls to me. I wanted an EOS and was getting one no matter what, but Nermin made me want to buy it from Stohlman -- which was out of my way.... I actually live 1 mile from another VW dealer, but I will definitely be having mine serviced and buying my next one from Nermin!I did not have a trade-in so Nermin drove to pick me up and bring me to the dealership so that I didn't have to get a taxi or bother a friend during DC rush-hour.The deal is done and he no longer needed to sell me anything, but still took the time to call me today just to see how I am enjoying the EOS and if I had any questions about it etc...I highly recommend Stohlman and dealing with Nermin!Hesham Kamal helped me finalize all of the paperwork. He was polite and professional and was not pushy when reviewing the extra warranty options...

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Prinkina2

8 de dic. de 2012

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Randall worked through everything quickly and played no games. He was super friendly and helpful. He got me a great deal and I would recommend Stohlman Subaru in Tyson and Randall Tomblin. What a great experience! And I love my new car!

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SallyStansfield

7 de dic. de 2012

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Randall was the reason I bought a Subaru. As someone who just needed wheels, I confess that I cared as much about the purchasing experience as the product. Randall provided a very pleasant purchasing experience and established a trusting relationship through his honesty and personability. Thanks to Randall and to Stohlman Automotive, I have become a dedicated Subaru owner and am delighted with my new car.

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4dslfjaljfl;jfljfdlfjf

7 de dic. de 2012

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Nermin was great to work with. He helped us narrow down our choices and prioritize the options that were most important to us. We found the perfect car for us that fit our tastes and our budget. Thanks Nermin!

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dealerrater.com

4 de dic. de 2012

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After going back and forth between a few dealerships for a new 2013 Outback, we ended up going with Stohlman as they were able to offer us the best price and were willing to throw in a couple extras (rear cargo tray, rear seat back protectors). We worked with Stephan Sagbo, who was fantastic. He wasn't pushy at all, and basically just gave us the info we wanted. Also, he was willing to do a lot of the work via email, which was much more convenient for us (prompt replies, etc.). A week or so after the sale he was just as friendly and helpful when we followed up to have the rear seat back protectors installed (for free).

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saleeby16

1 de dic. de 2012

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Randall got straight to the point and was willing to get to the price I had decided on pretty quickly and without much push back. He was the only salesman willing to find exactly the car I wanted (Premium with Harmon/Kardon stereo in the right color, etc) and was willing to drive up to Maryland to get it a day or two later without making me pay more for the work the dealership had to do. The business office was friendly and I did not feel like they were trying to trick me into buying some junk I didn't need, while at the same time doing a good job explaining what the services they offered would provide. The financing was great, and I look forward to going back to have work done by the service department.

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wburstein

1 de dic. de 2012

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Thomas did an excellent job demonstrating an Outback on our first visit. Even though we had a chance to purchase through another dealer as a Costco customer, we wanted to work with Thomas. He was able to match price with the other dealer and was a true pleasure to work with through the whole process. I was impressed with how well he knew the product when I asked technical questions.When our schedule was difficult, Thomas stayed well after he was supposed to go home, and helped us close the deal that night. The rest of the Stohlman team did a great job supporting him as we worked through completing the paper work and the whole transaction was quick and easy.Overall, I have to give Thomas an A+ as our sales consultant. We really enjoyed working with him.

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lsigmund

29 de nov. de 2012

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Randall was great to work with, knowledgeable and courteous! He made buying a new car a pleasure rather than a hassle. He has been extremely responsive to any requests and questions since I bought the car. I recommend him highly to future customers!

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BradRusso

28 de nov. de 2012

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Randall was an excellent sales associate who helped us decide which car was right for us and was very courteous and professional throughout the buying process. He made us feel comfortable about this big decision and was very prompt when we called with follow-up questions. His colleagues on the day of delivery were also very helpful and I would highly recommend this dealership in general and Randall in particular to help with your car buying decisions. We had previously visited some other dealerships which which were not as friendly, helpful or professional as Stohlman.

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JandMB

25 de nov. de 2012

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We had a great experience working with Randall Tomblin to buy our 2013 Subaru Forester. We were deciding between the Forester and the Crosstrek, and Randall was very knowledgeable about the specifications of each car (and the different versions of the cars). He was patient with us and helped us to find the right car for our needs. He was not pushy -- pushy salespeople make us uncomfortable and make us question whether the product is any good. He was fair with pricing and worked to smooth the process for us. It was a great buying experience! Also, he followed up the day after we bought the car to make sure that everything was working out, which we appreciate. We worked with Christina McCurry for the financing, and she was great. She made the experience a breeze even though we had forgotten to bring the title for our trade-in!

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mangres

21 de nov. de 2012

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We had a great experience at Stohlman Subaru, especially working with Randall. We visited three times before we bought our 2013 Subaru Outback--Special Appearance Package. Each time we came in, Randall was courteous and professional. He was also knowledgeable about Subaru products. Randall also stayed 3 hours past his shift time to be with us during the purchase. Thanks again for your hard work!

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Jenny Smith

21 de nov. de 2012

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I just bought a new Passat. Woooohooo! We researched the car and knew exactly what we wanted before even talking to anyone. By the time I called this dealer, I had already gotten the cheesy car salesman approach from another dealership (that was closer to us) and ran before making a commitment. It just didn't feel right and I wanted to give my business to someone that deserved it. I was able to tell the new inventory on Stohlman's website and could see they had the exact car I wanted. I called and got transferred to Sean. He was helpful, straight-forward and knowledgeable. In that conversation, he was responsive (called me right back in a question I had), quoted a price that I knew was very reasonable and I knew he was the guy who deserved the sale. I filled out the application on-line, Sean pulled it and had the paperwork waiting for me when we got there. I just had to sign & drive! The car was detailed, gassed-up and waiting for me. He knew everything about the car and was very friendly. Great experience, sweet car and zero percent interest. It couldnt have been a better experience!

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Rgould54

21 de nov. de 2012

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This was the best car buying experience I have ever had. Randall was extremely patient and I definetely felt like he was working for me. It took more than one visit and several test drives. Randall understood what I needed and wanted pricewise and vehicle wise. His knowledge of the products helped me to understand and select the vehicle I purchased.

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jdorfman

18 de nov. de 2012

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I could not have asked for a better shopping experience than what I had at Stohlman Automotive. Scott Maynard did an exceptional job throughout the entire shopping process. He was attentive, informative and a great resource on all things VW. My options were clearly presented to me and I did not feel rushed or pressured at any time. When I decided upon a model and trim, Scott did a great job of finding the exact model that I was looking for, including arranging for the transport and keeping me apprised at all stages of the process. After finalizing all of the financial details of the transaction, Scott provided a thorough overview of all the controls, perks, and features of my new Jetta. All parts of this process were made very easy. I look forward to the opportunity to recommend Stohlman in the futu

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bpearon

17 de nov. de 2012

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fantastic experience!! Great buying process and very good people to work with. We actually purchased 2 new VWs from Stohlman at the same time, got a great deal on both and our trade in!

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ntrump

11 de nov. de 2012

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My car buying experience here far exceeded my expectations. As my husband was out of town, I had to go by myself to buy the car. Even though I had done a great deal of research, I was hesitant to visit the dealership as a woman alone. I should not have feared. Stohlman's is owned by a woman and it really shows in their policies and great staff.I was lucky enough to get Randall Tomblin who put me instantly at ease, telling me all of the features of the car in which I was interested in detail and with enthusiasm. We took a short test drive, and came back to the dealership where I was quickly offered a very fair price. The rest of the transaction was quick and painless; everyone I dealt with was professional, friendly and extremely competent. I picked up the 2013 Subaru Outback a few days later and all of the accessories I had ordered had been installed correctly and the car was in flawless condition ( which has not been the case when purchasing new cars from other dealerships).Randall graciously took the time to go over every feature in the car, explaining how everything works. I cannot highly praise Randall enough. He made car buying low pressure, low key and dare I say it, fun!

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jcmod

8 de nov. de 2012

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One of my best experiences purchasing a new car. Compared to all my previous car purchases, this was the most responsive dealer. I got nothing but top notch service and attention from Joshua Jay and Bobby Scalise. I pre-ordered the new 2013 Passat TDI Premium in advance and all details were worked out perfectly. The car arrived early and the paperwork was very smooth. JD

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jenfrombrklyn

8 de nov. de 2012

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I gave a great rating for all of the above because of Nermin Hadzihasanivic. He was friendly, patient, honest and extremely knowledgable about the vehicle. He did not pressure me and explained all my options and fit me with the plan that worked best for me. I had a very pleasant experience at this dealership. I would highly recommend my friends to check out this dealership when looking for a new vehicle.

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Fahrvergnugen

7 de nov. de 2012

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I shopped around for a VW by email, and I could tell right away that Nermin was not like the others. He was courteous, straightforward, prompt and wanting to do business. Everything from start to finish was painless and seamless. It was the best car purchase experience I have had. I would recommend Nermin.

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RaynaLonzano

2 de nov. de 2012

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As someone whom works in a retail environment I know how essential and challenging at times working in sales could be. I had the pleasure of working with Josh Jay and his amazing team while purchasing my 2012 GTI. My husband and I were absolutely blown away from the level of customer service and professionalism Josh and his colleges displayed. They ensured we were well informed and all our questions were answered. I enjoyed doing business with them and I am looking forward to my next purchase.

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ewang

2 de nov. de 2012

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I just bought my first new car from Bob Murphy. He's patient, fair, and non-pushy, and very professional. Most of all, he's the only one that could find several white 2013 Subaru Forester Limited. I emailed two other Subaru dealers, neither of them find a white 2013 Subaru Forester Limited for me. If you're busy and want to make things simple, Bob is an excellent help with top-class service. I'm very happy with my new car and the purchase experience.

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fas3021

31 de oct. de 2012

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Joshua helped me work identify what I was really looking for and then quickly find the right car. He was very easy to work with and accommodating for my needs.

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nb8416a

27 de oct. de 2012

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Bought a 2013 Outback 3.6.R Limited today. Anson was great. He walked us through the different trim levels, packages and options. When it came to price, he priced two different cars he had on site as well as a car that we could order directly from the manufacturer, even though ordering the car wouldn't help the dealership meet its monthly quota. There was no pressure to purchase one of the two cars off the lot. We went down the street to Koons Toyota to look at the Venza, and had a terrible experience. We ended up purchasing one of the two Outbacks Anson had on the lot. He gave us a very fair price and made the entire experience as painless as possible. I highly recommend Stohlman Subaru generally and Anson in particular. Couldn't be happier.

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ikats

26 de oct. de 2012

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Very nice, friendly and professional, great help from Mr. Hadzihanovic, explaining and answering all questions.Overall very nice impression starting from test drive and ending with actual purchase.

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jzeiher

26 de oct. de 2012

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Thomas Calvert made this sale as easy as possible. He accepted the Navy Federal Credit Union Buying Service immediately without the usual rolling of eyes many car dealers express. He, instead, outlined prices for each feature, ordered a 2013 Impreza, which, due to a problem with a Subaru sub, delayed delivery to Stohlman--no fault of Stohlman or Subaru. Willing to refund my order deposit, we tried to find a solution. Thomas found me a like vehicle to test drive, but it didn't meet all my requirements. We found a Special Appearance model of the Outback on the lot that was more than I could have asked for. Not only did Stohlman accept the NFCU Invoice price, but due to the inconvenience, gave me a price below invoice and got me in the car in a few days. Thopas had all my paperwork done in advance by working with me through e-mails, and I was in and out of the business office in a few minutes and in training of my new car. I cannot say enough good things about the professionalism of this young salesman, who provides the same service to this customer as he did his own mother.Thanks.Jacke Z

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Ginioso

25 de oct. de 2012

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David was really nice and not pushy at all. He made me feel as if he was really looking to get me the best car and fit for me. He made de process of buying a new car extremely easy.

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vawilderness

25 de oct. de 2012

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Of all the dealers we visited, and there were about 6 or 8 dealerships, Anson was one of two sales awe met who really knew the vehicles inside and out. We appreciated his expertise and it helped us with the final decision to choose a Subaru.

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JoelGiljam

23 de oct. de 2012

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Me and my wife purchased a 2013 GLI over the weekend. I have bought a good amount of cars before this one and this by far was my most pleasant experience. Scott was great and informed about everything the car had to offer. Worked with us on pricing and assisted on getting the color and model for us to pick out. He went through all the features the car offered after we purchased the car helped get a lot of things set up. Christina was great as well helping us get financed and making the paperwork process be less of the usual pain that it is. She helped us get a good rate and on the road in our new car. This has been the best car buying experience that I have had to date and highly recommend shopping at Stohlman and the people that work there.

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Christine Reider

21 de oct. de 2012

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Randall provided the most pleasant car buying experience I've had ever. He was informative and relaxed and I never felt I was being "sold" or pushed into a higher level auto than I felt comfortable with. He was there to help me find the right car for me. I feel very happy with my purchase and the price I paid for a good new car. Thanks Randall!

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iogato

20 de oct. de 2012

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This was the best experience I have ever had at a dealership. We spent a lot of time at various dealers looking for the perfect car. Once we found it, it was important that we found the right dealership. We were treated fairly and even though the process still took a long time (all new car purchases do) we were kept informed of the progress and well entertained. I can say that we enjoyed our experience. We were always made very clear of all the little details in the paperwork and they were careful not to gloss over anything. I really appreciated how straight forward the experience was.I would definitely recommend the dealership. Nermin was fantastic.

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eleven12vsp

20 de oct. de 2012

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Overall process was outstanding from start to finish. Randall answered all of our questions for us prior to visiting and made the purchase process a breeze. Hesham was fantastic in the business office and Jack was outstanding in the Service area. Would not hesitate to deal with again.

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B O'Leary

11 de oct. de 2012

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We have purchased 3 Subaru's from Stohlman to date, I have recommended several friends that have all purchased new vehicles from them as well. I recommend working with Richie Hanna and/or Stephan Sagbo. They both know what they are selling, and don't waste time haggling. I can appreciate this since I am not interested in playing games, especially with purchasing a new car. These guys were top notch, and I will be back when the time comes. Highly recommended!Good Job!

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SHW

10 de oct. de 2012

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I got a quote based on an inquiry online. I was contacted by Joshua Jay via e-mail and by phone. I came for a test-drive and he ordered the color I wanted. I received an e-mail when the car came in and bought the car the next day. He explained everything in detail. It was the least painful car-buying experience ever. Thank you!

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giantcu92

10 de oct. de 2012

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When looking for a new car, we decided to look at both Subaru and VW. Checking out local dealers on the internet, we found Stohlman that had both Subaru and VW. It was a random pick because they had both of the vehicles we were looking at buying. I am glad that we took the short trip on I-495 from Alexandria to go and see the folks at Stohlman. Service was great. The salesperson we dealt with (David Jennings) was great. There was a low pressure to buy, and basically had no issues dealing with prices of the vehicle we eventually did purchase, and on the trade in vehicle. Overall, the best new car buying experience I've ever had.If you're in the market for a Subaru or a VW, I would highly recommend going to Stohlman Automotive in Tyson's Corner. The people are great, and the vehicle selection was comprehensive. We got exactly what we wanted, and for a price lower than we expected.

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elsiebuck

9 de oct. de 2012

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Erik is a very rare gem of a person and Sales Professional as he has both a deep passion for VW as well as taking care of his clients. Both my husband and I were very impressed with his skills and ended up buying a different version of the Passat than what we thought we wanted. We were originally interested in the Passat TDI SE with the manual Transmission but wanted more luxury features. Erik told us about the Passat TDI SEL Premium which wasnt a manual but gave you the best of both worlds. We drove it and loved it! So great job by Erik!

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mazdatrace

1 de oct. de 2012

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Iman was very helpful and has a low pressure style. I didn't feel like he was trying to talk me into anything. I would work with him again.

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basdon83

24 de sep. de 2012

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I leased a VW GTI and got the best price and great service, Paul was very helpful and took the time to go over what I wanted and gave me a price match vs the other dealer. I took the car in for service to the same dealer and the experience was nothing short of exceptional. I actually recommended Paul to a fried as he is great and courteous guy to deal with

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5THSUBARU

22 de sep. de 2012

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Recently opted to return to the Subaru brand after trying another manufacturer. I had the pleasure of working with Anson who made the purchasing decision pleasurable. He worked to get the vehicle I want, at a price that was fair. Cars are expensive, so you want to feel good about the purchase... Anson made suer that I did. I have a very hectic work schedule that did not neatly coincide with rep availability. Anson rearranged his schedule to accommodate my limited availability. This modification was unexpected, but so well appreciated. There are a number of dealers in the area. If you're already sold on the product (I have owned five Subaru previously), then its about the connection to the brand, and that often occurs through people. Smiling, Knowledgeable, Pleasantly positive and helpful are the adjectives that describe my sales consultant. I recommend him and applaud Stohlman for giving him space to grow (read his bio for details). G. Greene

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SubeeOwner

21 de sep. de 2012

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What a great experience to have bought (and researched really) a car with Randall Tomblin. After accommodating multiple feature requirements, specific price range, location issues and test drives, he made the week+ time in making this decision a smooth and friendly one. He was patient and his email responses and calls were immediate. He pulled all the necessary resources he had to get answers right away. He made a point, after I'd decided on the car, to prepare the paperwork, detailed the car and contacted financing to ensure a fast transaction took place. It was a long process, but I would give nothing but high praise for this personable and dedicated sales associate. Thank you too, to the supportive staff there at Stohlman.

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rosarioi

21 de sep. de 2012

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Good Morning Anson, Thank you so much for your note on my car's one year birthday. I love my Subaru-Legacy; my first one ever! and thank you for making the purchase of my car so painless. Your excellent service manner in sales and that of the other members of your dealership (Joel and Lee) just made my purchasing experience very pleasant and unforgettable. Joel worked out an excellent trade in value for my previous car. Additionally, my experience with the very professional service department and assistance provided by Carlos has been excellent. I will certainly refer anyone I know to your dealership. Best Regards,Rosario.

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jburkhardt

20 de sep. de 2012

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Got a great price from Richie via email, he notified me when the car came in and Thomas made sure I was comfortable with the car when I arrived to pick it up. The entire process could not have been more friendly. There really isn't another choice for a Subaru dealer in the area.

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2013Passat

19 de sep. de 2012

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Scott was wonderful. From the first time we went to the dealership two months ago until the day I drove away with my new car he was responsive to my requests, patient as I made my decision, and knowledgable about the VW vehicles. He made the process very easy and left me with a great impression from the dealership.

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nmbey

19 de sep. de 2012

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Erik Nyhuis was extremely professional from the beginning of the process until closing. I really appreciated his attitude and enjoyed dealing with him throughout the process. He was honest, and direct and made an immediate impression that he was a great salesman to work with.I highly recommend Erik for anyone looking to buy a car.

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kovit.kong

16 de sep. de 2012

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Nora took fantastic care of me. He took into account what I wanted from my car and also at my budget. He got me a great deal on a 2010 Jetta Wolfsburg which had many of the same options. Sure the car was used but I saved a good chunk of change, have lower payments, and got a similar, if not the same except body style, car.

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slavagal

14 de sep. de 2012

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Joel Harvey was the ultimate professional in working with my daughter to buy a new Subaru. In the final negitation he was able to get immediately to the issues and brought our deal to a sussesful close for all parties.

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Ilonka

9 de sep. de 2012

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Randall was friendly, helpful, natural, had a lot of knowledge about cars and cared about making us feel good about our purchase. It was a pleasure to work with him!

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brandon.chapman.927

2 de sep. de 2012

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Randall was extremely helpful and polite. I have a newborn baby and was looking for a more spacious and safer car. Randall was honest and very serious about helping me find what I was looking for. I really appreciated his patience as he explained the differences between each vehicle. I felt confident in my choice when buying a 2012 Forester. He helped me find exactly what I was looking for, a four door spacious suv that was safe for me and my newborn baby. I will most definitely continue to tell my friends and family about Stohlman and Randall. I hope to do business with Randall in the again in the future.

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Cindy H

31 de ago. de 2012

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I had a great experience. Erik was very friendly and helpful and Hesham worked with me to get the best deal available. Although I didn't qualify for the 0 percent interest rate, I believe that I still got a great deal and I'm very pleased. I would definitely recommend the dealership -- and Erik and Hesham -- to friends.

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Tom10119

30 de ago. de 2012

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Very friendly, helpful, pleasant new car sales transaction. No high pressure sales involved in any part of this transaction.Would recommend this dealership sales staff.

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ehamdc

29 de ago. de 2012

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We went into Stohlmann only to test drive the Toureg without any intention of buying. We were intially impressed with Joshua Jay, the salesperson. He had incredible knowledge of the Toureg, as well as the entire Volkswagen family of vehicles. My husband and I continued our dialogue with Josh, who was not pushy and began discussing the options of trading in both of our 2007 Volkswagens and leasing a Toureg for my husband and a Passat for me. Both Josh and the manager, Mike Huyett worked tirelessly with us to get us to a monthly payment that we were comfortable with. They were very responsive to our emails and phone calls, and provided a level of customer service that was excellent. We would highly recommend Stohlmann, but especially Josh.

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kylemw

28 de ago. de 2012

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...an email to Iman which he directed me to post here:Hi Iman,I got your followup message on the purchase of my 2006 VW Passat 3.6L 4Motion. I drove the car 2 1/2 hours to my home in Lancaster, then up to the Pocono Mtns and back for the weekend. And even with 118k miles, I only continue to fall in love with it more and more, as do my friends. ;) It is the perfect vehicle for me, and really is in amazing condition for the miles.Thank you again for the pleasure of working with you. I chose against going to another dealership, partly because your honest demeanor and attitude were much more pleasant, and actually made me want to do business with you. The vehicle was even fully detailed, and had new tires and a full tank of gas. Not everyone would do that. Trust me, I'm in sales as well, so I notice those kinds of things. ;)All the best,- Kyle

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Sander.Glick

26 de ago. de 2012

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Earlier this week, I purchased a 2012 GTI from Stohlman. My salesman -- Paul Turk -- answered all of my questions, but wasn't pushy. After purchasing the car, Paul walked me through bluetooth and all of the details of the car and has followed up to make sure that I didn't have any unanswered questions.

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gilreath_chantel

24 de ago. de 2012

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Nora was very helpful and accurate on everything he said he could do and would about the car, as far as rims and getting mats ..

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icrook

23 de ago. de 2012

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All in all, what people are looking for is expert level customer service, and this dealership provides as such.Everything to a point, don't be surprised if you're treated like a human and not a sales figure.

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ckrafchek

22 de ago. de 2012

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This is the second time I have purchased a vehicle from Stohlman VW in Tysons Corner and my experience both times was outstanding because of Mr. Nguyen. My comment, and my ratings above, are based upon Mr. Nguyen's responsiveness to my many questions, attention to the smallest detail, and his kind, polite disposition. Moreover, Mr. Nguyen is extremely knowledgable about the entire line offered by VW. At all times, Mr. Nguyen made me feel like I had his complete attention and I knew that he was working as hard as possible to put me in a car that was best for me and my family. We initially purchased a new 2011 VW Routan in May, 2011, and, after deciding we needed a 2nd car, we purchased a used 2007 GTI on August 21, 2012. Mr. Nguyen handled both transactions and they were flawless. For each sale, the process took approximately 75 - 90 minutes and it was obvious that the entire staff did everything they could to expedite things quickly and efficiently. I would also like to add that, notwithstanding Mr. Nguyen's excellent customer service while buying our new car in May, 2011, I made it a point to shop around while searching for our used car and, rather than find a better deal or comparable level of customer service at competing dealers, such as Audi and Mercedes, my efforts only confirmed that no other sales person, or department for that matter, compares. In short, I would highly recommend, and have to several of my friends, Mr. Nguyen. Chris Krafchek703-201-1153

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mkwheeler

21 de ago. de 2012

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Our experience with Iman was extremely pleasant as we purchased a used 2004 Subaru Outback. We were looking for a safe, reliable, and reasonably priced used vehicle for our daughter. Prior to visiting Stohlman Subaru/Volkswagon, we were actually scoffed at by one salesman at a used auto dealership for expecting some level of quality within our limited budget. By contrast, Iman was respectful, courteous and patient with us. He was very comfortable to work with. We found a great car at a very fair price. We would gladly shop at Stohlman Automotive again! It was worth the 2 hour drive for us to get such good service.

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stephen.davis.754

16 de ago. de 2012

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Solid and fair dealer who was willing to deal a bit on the price and to address a few concerns with the used vehicle. Vehicles were all very clean and they did everything promised on the "Things we owe" sheet.Marcus was very friendly and knowledgable of the vehicle. He worked to make the sale, but he never used the normal pressure tactics employed by many other dealers.I would have rated them a solid five except for two things. First, they took almost three weeks to send me the title to the vehicle...since I was military and needed to register the car in another state this was a bit inconvenient. Second, the trunk had been hard to open when I was looking at the vehicle and the day I took delivery the hinge failed. I asked them to see what could be done with service since a quick look on the web showed this was a known problem with Passats. Marcus said he would look into for me, but never did even after I followed up with him once, and then I raised the issue again when he made a follow-up call.Other than that, I would have given them a 5.

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ccart028

14 de ago. de 2012

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My wife and I came up from Virginia Beach to purchase our second Subaru after enduring an accident on one of our vehicles. We needed another car and shopped around for quite a while. I had been working with Stephan over the phone for a few weeks regarding a few vehicles they had in inventory. To say the least, he was a professional guy, who truly took care of us. When we arrived, the dealership was great to work with and Stephan had everything lined up for us, which was definitely convenient seeing that we had to drive back approx. 3-4 hours. Once we went over the vehicle and did the preliminary paperwork with Stephan, we worked with Scott to finalize all the paperwork. He was also great to work with and overall, we can't complain for their hospitality, quickness, and overall professionalism as a team. I would definitely recommend buying a vehicle here. The prices are truly unbeatable and they are good people to work with. Hopefully not anytime soon, but I will come back sometime in the future and purchase again because of all the aforementioned reasons. Thanks again to you guys for taking care of us and getting us into a car we are loving more each and every day. Chris & Nicole

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vwradz

12 de ago. de 2012

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We needed to replace a car that was totaled through an accident and began our search for a replacement. We were looking at used VW GTI in our state of NJ, but there were none that were decent enough to buy. Searching online, we found a GTI at Stohlman. We spoke to Nora about the car, were very interested, but the price was a bit over what we had to spend. Nora helped with the price and we made an appointment to travel to VA the following day. My son wanted to get a better idea of the condition of the car so Nora walked around the car,took pix with his phone and sent them to him. Next morning Nora gave us a courtesy call before we left. Someone was taking a test drive in the car and might buy it, so don't leave for VA yet. He called back a bit later and said "Come on down!" We bought the car as soon as we saw it and he helped us with closing the deal. While we were waiting for some paperwork, I saw him call someone who was also going to travel a distance and leave messages twice to tell him the car was sold. I was impressed that he made the extra effort to reach out to the potential buyer, just as he reached out to us. When we got into the car for our travels back to NJ, we were very happy to see that the tank was full. Little things make such a positive difference. Thank you, Nora, for making what could have been a stressful day, an enjoyable one!

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dabarton

11 de ago. de 2012

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Friendly, professional without high pressure sales approach to new car sales. Patient in handling questions for a buyer unfamiliar with their product. Very responsive to locate the car we wanted and delivered the car on schedule. Invested a remarkable amount of time to describe every feature of the automobile on delivery. Finance staff did not attempt to push after-market products and extended warranties like most car dearlerships. Received a tour of the service department and have a 90 day "well baby" appointment scheduled before I left the showroom. Drove off assured that it was a fair purchase and look forward to a long-term relationship with this dealership.

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jtilman

10 de ago. de 2012

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I started with Stohlman because it was close to my house. On my first visit I spoke with Bob Murphy and appreciated his knowledge of the vehicles and options. He patiently spent a few hours answering questions and trying to find vehicles that met my requirements. On follow up phone calls, he remained helpful and responsive, ultimately helping me find the right car. Throughout the process, he was honest and not pushy. While I was happy to save some money on a demo car and think I got a good deal, I think with their sales rate they do not have to offer truly rock bottom prices. I had to return a few times to get the car in mint condition, but Stohlman agreed to all my requests at their expense and always had a loaner car available. While an overall ""great" experience, price and quality keep me from giving a perfect rating.

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ganachari

3 de ago. de 2012

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Stohlman Automotive is the best dealership I have ever dealt with (and I have test driven many cars at different dealerships)! Their expertise, patience, caring nature and consistent follow-up to make sure my new car is functioning well, and I am not facing any issues has been the best service I have EVER received. Abe Tekie and Jamie Dent were so reassuring and understanding to my needs and they helped me find my perfect car (Jetta TDI!). I will stress again how they exercised patience with me because I like to ask a million questions so I have all my facts and not only did they answer all my questions, they were super friendly! Always smiling :) If I have any questions, they are quick to respond via email or phone, which is pretty amazing.Stohlman Automotive is my new security blanket when it comes to my new VW because I know my car is in the best hands if I ever run into any issues. I recommend this dealership because of the professionalism, care, and quality service. :)Gauri Ganachari

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metomasso

2 de ago. de 2012

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Joshua was fantastic! Very attentive, knowledge about the cards he sells, kind and truly and genuinely cared.Thank you Joshua! You were a rock star!

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TDIstyle

30 de jul. de 2012

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Scott helped me purchase my Golf one year ago, and I never did a proper review. He did a great job, and made the process as smooth as could be. Thanks again!

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Jasonva

29 de jul. de 2012

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My wife and I are expecting our first child soon which means we needed an upgrade to our very reliable but quickly aging '97 Saturn. We were considering several crossover style SUVs. After visiting several profoundly unhelpful dealerships we made it to Stohleman and met with Anson Sam. Anson took a bunch of time answering our long list of questions to help us figure out what we actually needed. After driving several Forester models he helped us make the perfect choice for our family. He even stayed lated so we could buy the our Forester that evening. Anson was generous with his time before and after our purchase and we were completely satisfied with both his and the dealership's level of service. Even by the incredibly low bar the northern Virginia area dealerships and individual salespeople have set - looking at you Browns Arlington Honda - Stohlman Subaru and Anson were fantastic.

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nmlasner

26 de jul. de 2012

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When I started shopping for a new Subaru I was really pleased to meet David Jennings. His friendliness and openness, non-pressure sales technique and commitment to finding me the car I wanted were refreshing. I was willing to wait a month for my car to come in because I wanted to buy from David. I'm glad I did. They gave me the best price from New Jersey to Virginia. And the service was outstanding. Although he was busy, he took the time to teach me all about the car and told me to call him anytime with questions. Even though there is another Subaru dealership close to my job, I will "go the extra mile" to Stohlman because I feel they did that for me.

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dcdriver333

18 de jul. de 2012

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Scott and Hesham were a pleasure to work with. Both were very helpful and we got a great deal on a car we love. We would absolutely go back to them again.

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RJD1970

15 de jul. de 2012

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I can honestly and sincerely tell you that Mr. Paul Turk was the BEST auto dealer I've EVER dealt with. In the past, purchasing an auto was something I looked forward to in the same category as going to the dentist! However, Paul was a breath of fresh air. When I emailed to ask information about the Passat I was looking for, he sent me an email and phone call within minutes, introducing himself and with a quote. Within the next day, he located the car with everything I wanted and contacted me again to set up a test drive. When I came in on Saturday, July 7th, he already had the keys and information on his desk. He was very honest and upfront and was the same in handling my trade-in of my 2001 Jeep Wrangler.Paul introduced me to the team, gave me a bottle of Gatorade, and we went over the features of the car. He did the same during the test drive. After I purchased the car, and before I left the lot, Paul sat in the car with me for well over 30 minutes, showing me how to operate the radio to include the Sirius satellite radio feature and codes to keep my subscription after the free trial if I choose. He went over everything I needed to know about the car. He also programmed my navigation system with my home address and my I-phone to run through the Bluetooth.He also told me about the new owners clinic and said I would receive an email to remind me. He also made my first appointment to get my 90-day courtesy check. He's also phoned me and sent an email, asking how I'm doing withe new car.The Volkswagen Passat I purchased from Stohlman runs like a dream and exceeded my expectations! Paul MORE than EXCEEDED my customer service expectations. His professionalism and knowledge were superior and I would buy again from him in a heartbeat! I've already told several friends about Stohlman and as long as I live in this area, you will have my business!I never dreamed buying a new car with a trade-in could be so painless and quick! It was refreshing to deal with a straight-shooter like Paul to took his time with me and made sure I knew everything I needed to before I left the lot. I never felt rushed for one second nor did I feel that it was dragging out too long. It was a perfect mix.Paul gave me his card and told me to call him anytime if I had any questions or needed help getting my maintenance scheduled.Paul Turk and Stohlman auto exceeded my expectations in every way. Thank you for making what was a "dreaded" process an enjoyable, satisfying experience!Sincerely,RJ

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myvwcar

13 de jul. de 2012

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Purchased a vehicle from Stohlman online, to be delivered after my arrival from overseas. The VW Tourag was not clean when delivered, had scratches on the paint and stains on the carpet and upholstery ( I specifically asked for a description of these so I would know what to expect). The wiper blades were shot, there were Cheerios in the back seat and some other items were not as promised. Never got info. about the Certified Pre-Owned, had to call about my plates - were still sitting there in their business office though I had been promised it would be sent as soon as they arrived.Salesperson Nora Sokhon was nice, but my feeling was they spared themselves the time and expense of cleaning the car before delivery and the condition of the vehicle was misrepresented. I guess if you are going to see the car in person you can make a more informed decision before buying and negotiating your price. But if you are buying online and planning to have it delivered, beware, that can be taken advantage of. I wouldn't have paid the price I paid for the car had I known about some of these issues, and I feel they could have done a better job of getting the vehicle in shape before releasing it for shipment - they had plenty of time to do it. The vehicle had engine problems about a week after delivery, luckily it wasn't serious and it was covered under CPO, it will soon be a year since that happened and so far so good. Wouldn't buy online again unless I could inspect the vehicle personally before finalizing the deal.Follow up after I voiced my concerns could have been better, and some of these issues might have been out of the salesperson's hands, but my overall experience wasn't great.

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Jblue298

13 de jul. de 2012

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The professionalism and and friendliness was spectacular! This was my first purchase through a dealership and I bought a 2006 Subaru Impreza WRX STI and it is in immaculate condition. Nora was readily prepared and willing to help me in any way possible and showed that not all salesmen are badgers. I would recommend this dealership to anyone looking for great service and great cars!

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cjwaldron

20 de jun. de 2012

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Joe was extremely professional. He did not use any slick or shady sales tactics that is stereotypical (rightly or wrongly) of car dealers. He helped us out and got us a great deal.

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mishlsthebest

20 de jun. de 2012

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I just got a 2012 GTI from Stohlman VW and had a fantastic experience! Joshua was great! He went above and beyond - initially he spent a lot of time helping me choose which GTI trim would be best for me, he is very knowledgeable. Then on the day of purchasing the car, he stayed VERY late just to accommodate my work schedule. He then spent hours to explain EVERY detail of the car to me and answered ALL of my questions AFTER I bought the car. The paperwork was an easy and pleasant process. Enjoyed working with Joshua (and he has a great sense of humor)!

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harrelsn

17 de jun. de 2012

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Joshua was great! He helped me through my first new car purchase and he was very thorough and friendly. I would send anyone I know looking to purchase a Volkswagen straight to Joshua. Thanks for everything!

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cfwfloyd

7 de jun. de 2012

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This dealer gave us great service and a fantastic price. We really appreciated the no pressure environment. Definitely go here and ask for Joe Everett.

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fordap

6 de jun. de 2012

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I traveled 2 1/2 hours after locating a vehicle that I was interested in purchasing on your website. I spoke with Nora on the phone and he informed that there was another vehicle which was the same make and color that I was interested in only with less mileage. I ended up purchasing that vehicle. It was really a pleasure working with Nora. I ended up driving the vehicle home the same day which was totally unexpected. He even called to make sure everything went ok on my trip back home. I would defintely consider working with your company in the future.

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glenasner

6 de jun. de 2012

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I had an excellent experience with Joshua. He was professional, courteous, and deeply knowledge about all of the cars with discussed. He provided clear answers, without any question, to all of my questions about both the car I bought and the car buying process. I highly recommend Joshua if having someone knowledgeable about the dealerships products and processes is critical to you.

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ceeps04

5 de jun. de 2012

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I have to admit that when I wandered into Stohlman's in Tyson's a couple of weeks ago with my wife, we were not really in the market to buy a car. However I was interested in taking a look at the new Legacys and we happened to be running errands at Best Buy and decided to walk in. I was immediately approached by a friendly individual who answered some basic questions that I had about the car then really began to sway me from a person who was browsing to a person very interested. I am not usually one who makes impulse buys, especially on large items such as a car. But the professionalism and courteousness shown by all the members of the Stohlman team, especially the manager Joel was great. I walked out with a brand new Legacy when in fact I had left the house earlier in the day only to buy an HDMI cable for my television. All in all it was a great experience with Joel and his team at Stohlman's and I highly recommend that anyone looking for a Subaru in the Washington D.C. area come visit them as I am sure you will have the positive experience that I did.

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frank.herbst

4 de jun. de 2012

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Do your homework and this dealership will work with you. They offer extended service contracts but take no thanks without stress. I got a great car at a great price, even had color and options I wanted.

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acastro7

3 de jun. de 2012

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This was my first purchase of a new vehicle and I must say the experience was pleasant. The staff was friendly and professional and answered all of my questions. Carroll provided exceptional service and Hesham was very informative and friendly as well. I would definitely recommend this dealership to my friends for their excellent customer service.

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Rcaldaro

2 de jun. de 2012

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This was my first new car purchase in 25 years and the experience was outstanding. Ryan was professional and knowledgeable-he took his time going through the features of my new Tiguan, before and after the purchase. And at no time did I feel pressured! Also, the general manager Jamie was great. I could have purchased my new at a number of area Volkswagen dealerships, but I chose Stohlman because of their professionalism- thank you Ryan and Jamie for an outstanding vehicle and buying experience. If you're looking for a new (or used) Volkswagen, check out Stohlman VW in Tyson's. And don't forget to ask for Ryan.

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jmc55

31 de may. de 2012

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From walking into the building until leaving with my car I was treated well. Everyone there was friendly and helpful. I didn't feel like I was being "sold to" at any point, rather, I felt like they listened carefully to what I wanted and gave me sound advice and in the end, great pricing options. I would recommend this dealership to anyone looking for a VW in the NOVA area!

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wfkerrig

28 de may. de 2012

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Richard Hanna:Please be informed that I am very pleased with the purchase of a 2012 Subaru Outback yesterday. But the real reason why I am communicating with you today is because I want to say thank you to Anson Lee Sam (Sales Consultant) who cared for us during the purchase process. Anson is very knowledgeable about the Outback and assisted us throughout the sale. Please pass this accolade on to Anson, as I truly appreciate his professionalism and expertise. Many thanks,Bill Kerrigan

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mjschoep

27 de may. de 2012

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Good price, good selection, transparency in the deal, quick process - what's not too like? Josh knew the VW product line an was ready with the vheicle I selected when I arrived.

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Staksis

26 de may. de 2012

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I came to buy a car and Dieter welcome me to the dealership with a smile ,he was very Patience show me a couple of car to take for a test drive till finely I find what I looking for and in a great dill , I came to buy a car and go out with one.I really recommend you to go to Dieter he is the best after I was at a couple of sales man.

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sgd01

24 de may. de 2012

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This is the 4th car I have purchased from this dealership and they have always been very good to me. I like the attention to detail and the quality of the service I get.

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wleese

23 de may. de 2012

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consistantly pleasant, helpfull, and effective in all our dealings. I have been dealing with Stohlman since 2004 with the same favorable experience. they remain my prefered dealer.

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brjedfj

19 de may. de 2012

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No Pressure. No gimmicks. We told Nora what we wantedmake, model, color and options. Nora did his absolute best to get us a great deal on our preowned vehicle. We traveled six hours to purchased this vehicle. We even got some delicious coffee while we were waiting. The trip was well worth it!

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vwdim

18 de may. de 2012

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I bought new VW from this dealer couple of weeks ago.I am very satisfied with my purchase and the experience. The sales consultant I worked with was Paul. Communication was excellent. He always returned calls, and called me back without me calling, both before and after the purchase (needed to bring the car back, a day after I bought it, for splash guards installation).Compared to other dealers I had dealt with previously, my experience with Stohlman so far has been excellent - no pushing and pressure to sell you things you do not want, very friendly and accommodating.I do not know how servicing the car at Stohlam will be. I hope it will be the same or at least comparable.

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jlf

17 de may. de 2012

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We just bought a Tiguan from Erik and could not be happier! Erik was outstanding. We quickly knew we were in good hands and felt at ease working with him. Throughout the process, he was extremely responsive to our needs and a real gem to work with. While were were awaiting delivery for our car, Erik checked in with us frequently just to touch base even when there were no real updates. We would definitely buy another car from Erik!

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'07 Outback Wagon

17 de may. de 2012

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I took my '07 Outback in for a 60k mile service yesterday. I also asked them to look at a vibration in the steering wheel I had noticed when driving at higher speeds. I don't have any major complaints, but their customer service was rather sloppy and a bit disingenuous. First, I told the gentleman who scheduled the service that I wouldn't need the oil changed because I had just had that done. Apparently the message was not passed along, and they performed the completely unnecessary service anyway. Even if the message wasn't passed along, one would think that the perfectly clean, brand new, oil would be a clue. I had also told the scheduler that my check engine light was on because of a loose gas cap, something which had happened before and which I had zero concern about. But when the sales representative called me to tell me how the service was going, it was clear that this information was not relayed either, and he tried to make it sound like they had caught some big problem until I told him it had happened before and then he admitted that it was the gas cap. Next, the sales representative told me that the vibration in the steering wheel could be caused by the low quality tires on the car. The tires, however, are Yokohama Avid Envigor high performance grade, with quite a bit of life left on them. From then on, he had no credibility in my eyes and I tuned him out when he tried to sell me on a bunch of add-ons. I assume the service was fine; I'm not a mechanic, but everything seemed to be operating fine. But that probably has more to do with the quality of the car and the fact that I take fairly good care of it. I would just like more forthright dealings with sales representatives. I have had a customer service issue with this place before and the reason I took it back here is the convenience and price, but I'll now consider other places.AMENDEDI promptly got a call from the representative and he apologized for the miscommunication between himself, the scheduler, and those performing the work. He offered a free oil change and honored a coupon I had forgotten about yesterday. Like I said, my complaints were not major and Stohlman's attentiveness to them was a pleasant surprise.

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steven.coston

16 de may. de 2012

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Great expierience. I bought a 2007 Toyota FJ Cruiser from this dealership while I was in Afghanistan. They worked well with me and my wife. Closing on the sale was prompt as requested and the dealership even managed to work in a hitch install during the process. Good stuff. Appreciate the help.

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movseratsubby

12 de may. de 2012

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My wife and I wanted to buy a 2012 Subaru Impreza or Legacy to replace the 99 Legacy. We had been in different local Subaru dealerships. I remembered the initial visit was on a Sunday and Bob had showed us both Impreza 5-door and the Legacy. Of course, at that time we had listed out the items and optional packages that we wanted (such as moonroof, foglight, spoiler, all weather package, remote starters, etc). Mr. Murphy and his team was able to locate few of the vehicles for us; but since it was our searching stage, we decided not to buy it yet.Mr. Murphy and myself had agreed to come back to see more availability in the end of March. To my surprise, Mr. Murphy had called and reminded me that the car searching still on progress and some of the models are now available to look at. So my wife and I tried to go back on March but due to some unexpected family business; we had postponed the visit until April. Of course, the car was sold and due to the Subaru America, the order will not be taken after 3/30 (those special orders). Mr. Murphy and his team (one of his Manager, Richard) had looked around this region and found a very close one to us. With added the fog lights and some extra options, we finally got the car. Mr. Murphy did sold another Impreza to other customer on that date; but he still making sure he walked through how to use the Bluetooth, and other equipments on the car with us. The sales team (scott and joel) had initially help us to estimate the price for the car with the options of 36 to 48 months payment option. Joel did had the initial number when we first visited the dealership with the comparsion between the Impreza Preimum Spot vs. Legacy Preimum. Our target was adjusted back in April due to the family issue and have to change from a 36 to 60 months finance. Scott had finalized the paper work for us within 15 minutes which very professionally completed. BTW, we got the 2012 Legacy Preimum with Indigo Blue (that is my wife wanted), with all weather package, spoiler, splash guard, moon roof, foglights, door panel safety light, all weather mat. We are planning to add the remote starter in the later summer.

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BillandPB

10 de may. de 2012

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I got a Passat TDI with Paul's help. He was knowledgable and professional. He spent time with us going over the car and showed us around the service center. He explained the specifics of maintaining a diesel. We would use him again.

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pasjr13

9 de may. de 2012

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I have bought a few cars from dealer and have always had bad experiences. This one was a great experience. Great sales person Bob Murphy willing togo the extra mile to find what I wanted when it seemed tobe impossible to find. Then going over the car to help me understand everything I am getting as well as finding the accessories I was looking for. Then when it came to financing Christina McCurry went above and beyond to put it together and make it all work within the perameters I had to work in so I could drive out that day in my new car. It was a totally satisfying experience and the most enjoyable car buying experience I have ever had. Anybody I know looking for a new car will be sent there way.

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alouette

7 de may. de 2012

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Javan Jackson is amazing! He is so helpful and knowledgeable. He is also positive and energetic - wanting to make this a great car buying experience! I would tell anyone who is thinking of getting Volkswagen to go to him for an enjoyable car purchase.

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AMS07

7 de may. de 2012

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David Jennings was very knowledgeable and helpful, and he went to great lengths to explain the various features of the 2012 Subaru Impreza and walk me through the car buying process. Overall, a really good experience.

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joelcottrell

4 de may. de 2012

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Abe has been a fantastic salesman for me. I have bought two cars from him in less than three months. First I upgraded to a 2012 GLI and he was very helpful in getting me the price I wanted and did not try to push anything I did not want on me. After I had a couple months in my new car, my wife and I saw a blue 2012 Beetle in the parking lot. He let me take the car to my wife for an evening to drive. I did not have intentions to buy, but my wife loved it. He helped me find the trim of the car that I wanted and even though it was in West Virginia they had the car to me in 2 days. My wife and I could not be happier with our two brand new VW's, and we owe it to Abe and Stohlman Automotive for making the deals happen.

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vw03

2 de may. de 2012

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2003 VW Beetle Convertible, experiencing the transmission problem associated with the valve body. I had read online about horror stories working with dealerships who wouldn't acknowledge the problem but Bobby at Stohlman told me it was covered and would be no problem. I also had the oil changed. Picked up the car, nice day so I go to put the windows down and GRIND GRIND GRIND the driver's side window doesn't go down. This model has a problem with the windows in the doors and I'm always gentle with it, apparently whoever was in my car while it was at the dealership was not. So I go back inside and explain. The manager Joe Lishman tells me there's no way they could have damaged the window regulator mechanism but that since this model has trouble he'd be willing to install it for free if I buy the part. Well, with this model if you open or close the door you're running the risk of damaging the window but fine, let's do that. Come back again to pick up the car, the window is not working properly. The one touch feature isn't working, and the window doesn't go up and down as you enter and exit the car (the anti-pinch feature for the convertible roof). Bobby says it looks like the switch so I have to come back a third time. Now Bobby tells me it's not the switch, it's the motor, and the problem is internal to the motor so they could not have caused it. The window was working fine before I brought it in the first time, the switch was working fine before the regulator was replaced, and now I've got a motor issue. Something new just happens to break every time I bring it back to get fixed for a problem caused by the dealership in the first place. Thanks for making my car worse.

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marsha_deguzman

29 de abr. de 2012

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I had a great experience buying a pre-owned Subaru Forester at this place. They gave me a good deal. Nora was really helpful and answered all our questions. We were the last ones in the store and it was past their closing time, but they still accommodated us.

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cjdevine

29 de abr. de 2012

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My car-buying experience at Stohlman Automotive was nothing but pleasant. As a first-time car-buyer, I greatly appreciated that I was treated with much patience by both Mr. Sam and Mr. Prince.

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EC1020

28 de abr. de 2012

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Overall my experience at Stohlman Automotive was great and I would recommend them to my friends. They happened to have the exact used car I was looking for (not a common car) so I emailed them. Brett replied promptly answering my questions. I went in on a Friday to see the car and liked it enough that I wanted my wife to see it. Pierre in used car sales told me to just take it home for the weekend. It was so nice to be able to drive it for a couple of days. I came back on Monday and bought it, but even if I had decided against buying it I feel like there would have been no pressure.That was what made it a great experience, no hard selling. The price they offered was fair and the price they offered on my trade-in hit my absolute minimum (I of course would have liked more, but who doesn't). Brett and Pierre made each step of the buying experience easy. The only real complaint I have is that it was a long process. We spent hours in the dealership waiting for each next step and then when we returned a few days later to pick up the title we had to wait for another extended period of time despite the fact I had called ahead to let them know we would we were coming. This last annoyance made me almost knock the customer service score down to a 4, but since neither Brett nor Pierre were involved with this final process and they were the people I worked with the most I decided to keep it at 5.

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VA-AED

27 de abr. de 2012

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Nothing but the highest recommendation for Stohlman VW, where I picked up a new 2012 Passat. From the initial email communications with Joshua Jay, to the sales experience with Erik Nyhuis, and the paperwork/finances with Scott Chapman - I couldn't have asked for a more enjoyable experience. A great selection of cars, and an excellent price with no haggling whatsoever - a very pleasant environment. If I enjoy the car as much as I enjoyed the buying experience, they've earned a customer for life. Many thanks.

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clhowes

25 de abr. de 2012

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I drove from NC to Northern Virginia to buy from them after they had what I wanted in stock that my local dealer was unable to get. I also saved over $1300 on the price my local dealer quoted me for the same vehicle! Very pleased with the low 0.9 fiancing as well. Nothing but an exceptional experience

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cquachri

21 de abr. de 2012

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DURING OUR VISIT TO THE DEALERSHIP, WE MET A FRIENDLY PROFESSIONAL YOUNG MAN, WHO ASSISTED US DURING OUR VISIT AND ALSO ANSWERED OUR QUESTIONS FULLY. WE HAD NOT INTENDED TO BUY AT THAT TIME BUT HE PERSUADED US TO DO SO. WE HAD HEARD THAT THE DEALERSHIP WAS A GOOD ONE AND OUR EXPERIENCE WITH THIS SALESMAN CONVINCED US THAT IT WAS AN EXCELLENT ONE. WE LIKED HIS KNOWLEDGE OF THE CAR, HIS CLEAR MANNER OF PRESENTATION, HIS WILLINGNESS TO HELP US GET THE CAR WE WANTED AND HIS ABILITY TO CLOSE A DEAL THAT WAS MUTUALLY AGREEABLE. CHEERS,CHARLES QUACHRI

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mrj123

20 de abr. de 2012

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We bought an Outback from Joe for my wife. We looked at just about every single make and model you could think of. Joe was very knowledgeable and gave us many reasons why we should choose the Outback without being pushy in any way. He didn't hold us hostage, but rather just seemed concerned with answering all of our questions. It took us a few weeks to decide what we were going to go with, and Joe was happy to continue answering all of our questions by phone. When we asked for a rate, Joe gave us a rate. When we asked for a price, Joe gave us a price. Almost every other car salesman I have ever dealt with has given me the run around, you have to come into the dealer, and what can I do today. I have never gotten the honest genuine service that Joe provided us with before, and I have bought plenty of cars. I've never owned a Subaru myself (wife loves them), but I'm almost inclined to purchase a Subaru for my next car just so I can deal with Joe again. I can't remember the name of the gentleman who did our paperwork, but he was also very low pressure and pleasant to work with. I will be recommending Stohlman to anyone I know in need of a new car.

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elvis518

19 de abr. de 2012

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We spent weeks car shopping and negotiating with salesmen who were rude, stubborn, and seemingly disinterested in closing sales, but Iman at Stohlman was a completely different story. We'd done so much research we had essentially no questions about the car and knew it was the one we wanted if we could get a price that worked. Iman respected this and took our offer seriously; he kept everything quick and simple, didn't try to sell anything more to us, and didn't bother with confusing salesman bravado like the four square chart or feigning disgust at our offers. Likewise, Hue prepared the paperwork quickly and didn't push any additional warranties or unnecessary charges. By the end of the afternoon, we left with the car we wanted having paid a price we liked, and felt very comfortable with the experience. Thanks, Stohlman.

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carep05

16 de abr. de 2012

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I arrived for my scheduled Saturday morning appointment for my Mitsubishi (that I purchased at this Stohlman location) at the service center. My car was taken back and when I arrived at the counter, they could not find my appointment. Apparently, Stohlman stopped selling/servicing Mitsubishi cars. I was never informed of this when a) making my appointment or b) in the 2 weeks between making the appointment and arriving to the dealership 30 minutes away from my home. I feel that when I made the appointment through Jill, she should have known that Stohlman was in the process of closing down their showroom and service department as I made my appointment a mere two weeks before its closing. At the very least, I would have appreciated an email, phone call or letter from Stohlman cancelling my appointment. This would have saved me the gas money and the time from traveling on I-66 on a holiday weekend to make it to my appointment on time. Overall, I am very disappointed about how Stohlman Automotive handled this situation.

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hendlerj

14 de abr. de 2012

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Joe Lishman has been taking care of me and my Volkswagens since 2004. He is an asset to VW! He is dedicated to the service of his customers and always does the right thing. I have followed him from Alexandria VW and would highly recommend this shop to anyone.

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ChrispyA

14 de abr. de 2012

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In my 49 years, I have never had a more positive experience with an auto dealership. Really. The look of the Tiguan caught our eye, and VW's reputation for quality brought us into the showroom. The lease deal advertised on a vehicle in the showroom caught our serious interest, and then Joshua Jay and the test drive sealed the deal. My husband, son, and I all greatly appreciated Josh's knowledge, straightforwardness, and energetic but low-pressure demeanor (as well as his sense of humor!). The absence of sales "games" was a huge breath of fresh air compared to the other dealerships we had been to, and we never went to another one after we went to Stohlman. Josh was very understanding about our need to wait on finalizing the Tiguan purchase until our home refinancing was completed, as was Christina in the business office. Javan Jackson closed the deal in Josh's absence on vacation, and we found him equally knowledgeable, helpful, energetic, and downright enjoyable to work with. I could go on and on with positive things to say.

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subaruvt

12 de abr. de 2012

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It was a very delightful buying experience. Stephan takes his time to ask questions and provide you with all the information to buy a Subaru. It was our best car buying experience. He is very professional and follows up with you. We would return to him for our next car shopping.

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aquacarman

10 de abr. de 2012

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Joe is an unfriendly, disrespectful idiot. I went in there looking to fix my car and he pulled me away from one of the friendly helpful supervisors because they were busy helping someone else. I would have been happy to wait 5 minutes in order to get good quality customer service.

MB

Mrs. Brown

10 de abr. de 2012

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Lorenzo Sanchez was an awsome salesperson. He was very patient with us and did not try to sell us something that we didnt want. Ask for Mr. Sanchez and you will not be disappointed.

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bevannharris

6 de abr. de 2012

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We came to Stohlman looking for a quality used car; Iman worked with us until we came up with the perfect vehicle - a 2004 Jeep Liberty. We received help with financing and we were on our way - the entire experience only took a few hours. I would gladly recommend Stohlman for a pre-owned vehicle and Iman as your guide once you get there.

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dasjm

1 de abr. de 2012

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Brett is the best. We came 70 miles from Baltimore and he had the best price, was on top of everything and took care of anything we needed. My wife liked him so much she bought him breakfast when we got the car!!

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Vdubgli

30 de mar. de 2012

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Very nice dealership to work with. Salesman was low pressure and very knowledgeable on the cars he sells. They made the car buying decision easy by being upfront with everything and offering their cars at a great price with little to no haggling. I have bought a lot of new cars before and I would rate this as the best car buying experience I have had so far. We have quite a few VW dealerships in the DC area and I am glad I picked this one for my purchase.

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sscheidt77

28 de mar. de 2012

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We plan on returning to Stohlman for the service of our vehicle for doing maintenance. It's a friendly dealership with good people to help.

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stepht01

25 de mar. de 2012

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My husband and I had a very positive experience buying our new Subaru at Stohlman with Bob Murphy. He was knowledgeable about the car and the negotiating process for buying the car and trading in my old car went very smoothly. We feel we got a very fair price for the car as well as the trade in. We had to wait several weeks for the car we ordered to come in, and Bob kept me updated each week with a phone call.

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Croaker Norge

24 de mar. de 2012

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Being forced to buy a car is never a pleasant experience. Although, you're never really prepared, it's nice to be "in the market" rather than be left car-less after a pretty heinous accident. I knew I wanted to replace my 2003 VW Jetta Wagon (RIP), with another one. Just as in 2003, Jetta Wagons are hard to come by in 2012. After researching VW Wagons online, Stohlman Automotive was the only local dealer to have what I wanted - a regular gas, VW Jetta wagon. Within 30 minutes of requesting more information online, Nermin Hadzihasanovic called to speak with me about my query. He was friendly, clear, and laid-back on the phone, I didn't feel pressured in the least. A short time later, he emailed me an "out the door" price quote, at my request; no gimmicks, no switches, no suprises. We scheduled an appointment to meet two days later.Upon meeting Nermin, it was clear he had no agenda beyond selling me the best car at the best price *IF* that is what I was prepared to do. Having purchased my previous VW at a competitor and it being a slightly, no totally, ridiculous buying "experience", Stohlman was a walk in the park. Nermin aside, there were plenty of sales staff to assist buyers, in a laid back atmosphere. A few hours prior to meeting with Nermin, I went to that other dealership whose name we shall not speak of (just to get an idea of what might be available), and was ignored for 25 minutes. Only when I was out the door and in my (rental)car, did a sales rep come chasing after me. Buh-bye, no thanks. Once at Stohlman, Nermin greeted me almost immediately, was out-going and instantly put me at ease (no "schtick"), completely knowlegeable, and in no rush to make a sale. Given my circumstances, I'd say he was even more ammenable to my situation and kept it uber-pressure free.From start to finish, I was in Stholman for no more than 2.5 hours (did I mention it took me 7 hours at the competitor's dealership the last time I bought a VW? NIGHTMARE!). Needless to say, I bought the car; the transaction was flawless. Yet, I never felt like I was "just another sale". I completely attribute my positive buying experience to Nermin Hadzihasanovic and the culture at Stohlman.PS: Nermin thinks it's funny when you call him "Dude".

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andrewlightman

24 de mar. de 2012

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I cannot say enough good things. Honest. Good price. Excellent service. I bought a car from start to finish in 90 minutes with no haggling.

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alirezahnejad

23 de mar. de 2012

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I bought a new VW Jetta last week. The car runs great and I am happy with all its new features. He was very knowledgeable and thoroughly explained to me the different options in this model and I am glad I chose the Jetta SE "with Convenience". Highly recommend this option!

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yalhussein

7 de mar. de 2012

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Great buying experience. Javan Jackson was very helpful in finding the car that I wanted. From the test drive to the sales, Javan along with the financial officer were very helpful in trying to find the right car and plans that were most suitable for me. I would definitely recommend buying a car from Javan and the Stohlman Team.

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Jsloan21

6 de mar. de 2012

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I was looking for a VW Golf TDI with Tech Package. Abraham located the exact car I wanted and provided transporation from the airport(BWI) to the dealership. The service was excellent. Abraham went over every detail and made sure we were comfortable with the operations of the gps,climate control,radio, service and warranty items. The purchase was easy and fun. The follow up from Abraham has been excellent. A follow up phone call while we were in route home and a call to our home to make sure we arrived ok.

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sub00

6 de mar. de 2012

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just a great team,we had a wonderful experience.very straight forward salesmanship and the manager made several follow-ups which made us more confident to buy our car in this dealership.

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marylandfamily

5 de mar. de 2012

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OK...I was their "needy" customer and they were very patient. My local dealer told me no one could sell me this car for the quoted price and that when I drove all the way to Virginia, I would find out the hard way. The guys were all great after my many phone calls and were honest and upfront about everything. All went smoothly when we arrived. Great service, price and car...2012 outlander sport.

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kpages

5 de mar. de 2012

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Joe was fantastic to work with. He was very straight forward about the car, the pricing, financing everything. He answered all my questions and made the whole car buying experience very positive. Although the showroom was very busy on Saturday he was very attentive and kept me informed all along the process as to where we were and how long each step would take. I left the dealership feeling very satisfied with Joe and with the Stohlman overall. We will definitely come back to Stohlman if we decide to buy another make and model they sell. I would highly recommend Joe Everett and Stohlman as the place to buy a Subaru.

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ChrisL345

5 de mar. de 2012

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I purchased a 2012 Outback from Stohlman and was happy with both the price and the service. Dave Jennings was a pleasure to work with. We agreed to a price over email and when I came in to purchase there was no haggle. The car is great. I would recommend working with Dave at Stohlman if considering purchasing a Subaru.

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MichaelCWu

29 de feb. de 2012

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I was extremely pleased with the customer service at Stohlman Subaru. In particular, the after sales support was stellar. The sales representative spent a significant amount of time explaining the features in my new car.

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andylee006

27 de feb. de 2012

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Everything was good. Went in on a friday at 4, It ended up taking a while, but in the end they did stick around late through the night to finish the deal. (A lot of the length of time was not due to the dealers, more waiting for appraiser and insurance).Overall, everything was good, they worked with us to make the deal happen. In the end they wanna sell you a car and are willing to put in the time to work with you, which they did, so I would recommend this dealership

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fas3021

26 de feb. de 2012

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Very knowledgeable and accommodating sales staff. Helped guide me through a decision on choice of model, trim, etc. despite a few changes of opinion. Also, great access to inventory ensured a speedy sale.

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PassatFan

26 de feb. de 2012

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Scott was truly awesome during my entire purchase and delivery process! Scott made the initial ordering painless and then went our found me the exact car that I ordered so he was able to deliver it months earlier, much appreciated on my part! When Scott delivered the vehicle he was thorough and at the same time patient with all of my questions. He was also able to point out the differences between my 2005 Passat and my new 2012. Scott has complete command of the product and all the subtle nuances that a new owner appreciates learning about as you take delivery, so you do not have do discovery on your own. So far my experience with Stohlman Automotive has been exceptional and I have no reason to believe that we will not have a long and productive relationship. Thanks Scott, keep up the good work!

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ksid11

26 de feb. de 2012

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This dealership was extremely helpful. They gave me a GREAT price on my impreza! They were not pushy and did not pressure me into making a decision. They went through a lot of trouble to get me exactly the car that I wanted (even had it shipped in from another location). Stephan was particularly helpful in taking time to orient me to the new car once I purchased it. He spent an hour going over all of the features of the car with me so that I would be comfortable with it. Overall an excellent car-buying experience.

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catya89

26 de feb. de 2012

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Working with Stephan Sagbo on buying my first Subura was like working with my best friend. I was very happy with the experience and would happily buy my next vehicle through Stohlman as long as Stephan Sagbo is working there.

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kit_ewbank

23 de feb. de 2012

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Stohlman's and our sales person Thomas Calvert provided a great no-nonsense approach to buying a new Subaru Impreza. From start to finish the process was hassle free.

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subaru555

22 de feb. de 2012

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Thomas was professional and helpful. He did not try to pressure us into making any decisions and he answered all our questions. We went to many dealerships during the buying process and we felt that Stohlman was the best to work with.

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sharon1953

21 de feb. de 2012

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Thomas was very helpful in helping me to choose a car. He was very knowledgable concerning the questions I had about the Forrester, the Outback and the Legacy. I test drove all three cars before making my final decision. He explained the financing process and had my car appraised for trade-in. After approval, he closed the sale professionally and explained the manuals that were included with the car. This was something that had never been done in the past, when I purchased a car from other dealerships. Before leaving the dealership, he made sure that I knew about all the dashboard buttons and how everything worked. Thomas made my car buying experience a very pleasant one.

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cabbychris

19 de feb. de 2012

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We've bought many VW's from Dieter and just picked up a new Touareg TDI. He's always knowledgable, fair, and low pressure. Dieter, Sean, and the rest of the Stohlman team make the sale a pleasant and efficient transaction.

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Cobra2001

18 de feb. de 2012

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My husband and I had been looking to purchase a VW Passat TDI from our local dealership ( which will remain nameless) and actually ordered one. Four months later we were still without a car! So my husband called Stohlman and spoke to Joshua. He was able to find us the exact car we wanted and had it ready for us only a couple days later. We made the four hour trip to northern va to pick up the car. When we got there, I was pleasantly surprised at how friendly everyone was! This car buying experience was quite enjoyable. Joshua was very knowledgeable and took the time to show us all the bells and whistles on our new car! He even took the time to hook up my phone to blue tooth, and set our home address on the navigation system. I would recommend this dealership to anyone. Thanks Joshua! My only regret is that we don't live closer!

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ShantideJongh

17 de feb. de 2012

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We were hoping we could be in and out with a new car in an hour, but it just doesn't work that way. Hermin and Christina worked hard at getting us 'processed' as quickly as possible and I appreciated that no-one cut any corners and we got all the information and help we needed.

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Aheavner7

15 de feb. de 2012

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My experience at Stohlman was the best car buying experience I've ever had car shopping! Everyone at Stohlman was extremely helpful, friendly, knowledgable, enthusiastic, and fun to do business with- I already knew I wanted the VW CC and Nermin, my wonderful salesman, informed me of so much more the CC had to offer. Nermin even took more time after the sale was complete to help customize my music, sync my iphone, etc. From the moment I pulled into Stohlman Nermin gave me the key to the CC to test drive. The price of my CC was fantastic as well as my trade in. I had a wonderful experience and would highly recommend Nermin and Stohlman to my friends and family members looking to buy a car :) Thank you! I love my VW CC!!

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kfitz10

14 de feb. de 2012

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scott and hesham were wonderful! i was recommended to scott by a friend who also purchased from scott and only wanted to use this dealership for my vw purchase.

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2012TDIPassat

13 de feb. de 2012

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My wife first talked with Nermina over the phone and was very helpful. We were first looking at a Jetta TDI Sportwagon but realized that the Passat TDI was the same price. During the phone conversation we were given the price of a gas car but when we arrived at the dealership the mistake was realized in that we were inquiring about a TDI. They did discount the price for their mistake and we were happy. We are a repeat customer and we both were very pleased to deal with Nermin. He was not the "typical" annoying car salesman at other dealerships. He answered all our questions with patience and his knowledge really was apparent on the vehicle. The entire process of test driving the car and driving it home was a little over 2 hours. We were shown all the features of the car and even setup the bluetooth on my phone to connect to the car. The TDI Passat is extremely powerful. I used to own a '99 Jetta TDI with manual and the new Passat TDI with automatic would blow the doors off the older diesel. I am very impressed with the pickup!

JM

jm miller

10 de feb. de 2012

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Over the years, I have had unpleasant expiriences buying and leasing autos. I find the games that salesmen and sales managers play most distasteful. I purchased a Jetta recently from Paul Turk. I found him to be a knowledgable, honest, and intelligent fellow. It was a pleasure working with him. He was always responsive and candid. I am a satisfied customer who will visit again with Paul when my current BMW lease expires.Jack Smith is a service manager who my wife and I have dealt with for several years. I can't say enough good things about him. He uniformly explains in terms that we can understand what is wrong with our vehicle. He is unfailingly patient and pleasant. I can call or stop by with any question, and he will take the time to respond. I am in awe of his technical knowledge. Indeed, it is largely because of our very positive reaction to Jack that we decided to contact Paul when we wanted a new Jetta. These are two real professionals who are a credit to the dealership. i have met few folks employed in auto showrooms or service departments who compare to these gentlemen.

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bgentile

1 de feb. de 2012

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After shopping around for the right deal on a 2012 VW, I ended up getting a great deal working with Hesham Kamal and Scott Maynard. They were knowledgeable, professional and helped make a what is normally a stressful process, work well. I highly recommend both the dealership and each of these gentlemen. I look forward to doing business with them in the future.

CK

carrie knebel

31 de ene. de 2012

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I have bought a car from Stohlman Automotive before and was hoping I would have as good an experience as the first time. This transaction was better then the first. Everyone I worked with was friendly, helpful and accomodating! Nermin made suggestions but was never pushy and as a result I drove away in a new, blue 2012 jetta. It has all the bells and whistles at a better then fair price. They worked with me on my trade in and I was out of there in record time. I drive a lot and have been smiling since I drove off the lot- would reccommend this dealership to anyone!!!!!

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lovelylily8

29 de ene. de 2012

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Purchased my first VW and had a very good buying experience. Both sales consultants were extremely helpful, professional, and easy to work with throughout the purchasing process-- from initial inquiries to test drive to negotiating purchase price.

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jwaitts

26 de ene. de 2012

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Bought a 2012 Golf TDI from Nermin. He is very low key but knowledgeable. Gave me a great price for the car. I would definitely buy from Nermin again. I had a VW from this dealership before and used their service -- they did a great job.

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Iluvsake10

26 de ene. de 2012

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I received the red carpet treatment at Stohlman when buying my GTI on 1/24/12. My sales representative, Abe Tekie, was patient and took the time to review the many features of the GTI. I truly received an excellent price and financing. I worked w/ Financer, Hersham Kamal, who explained the terms so that I could understand the document details and buyer obligations. I was provided with a timeline of when the financing part would be completed. I liked that actually, so I knew when I could get on the road and enjoy my new ride. PLEASE, visit Stohlman and ask for Abe (Sales) and Hesham (Finance) as they will take good care of you from start to finish.

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agentsmith308

21 de ene. de 2012

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This dealer is one of the best in Northern Virginia, They do everything right which includes putting plastic covers on the seats and provide a shuttle service. Everyone was friendly and the price was good.I have owned 3 Subaru cars and my cars have been serviced at different Subaru dealers around the Northern Virginia area and this one is the best!On a Friday evening the sales floor was packed with buyers and they sell a lot of cars, this is not a small dealer, the service area is huge with several experienced technicians to do the work.

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mparker271

17 de ene. de 2012

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Javan was very helpful in locating and getting the car I was interested to the dealership so that I could test drive it. All the other dealerships I had talked to were not interested in finding me the car I wanted. Javan went above and beyond, he had the car on the lot the next day! I would not hesitate to buy my next car from him.

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jon.c.hiller

16 de ene. de 2012

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Salesman Nermin Hadzihasanovic worked with me to find a car I could not obtain at other VW dealerships. I was told by another dealership that my only choice was to change what I wanted rather than find what I wanted. Nerman worked with us to obtain the exact car we wanted. There was no haggling over price. There was no unexpected issues or costs. He was always pleasant and friendly and worked with me to get what I wanted and at a good price.Assistant Service Manager Julia Howard make a difficult situation easy. We had a significant repair issue with a formerly purchased VW, well out of normal warranty. She found a way to cover and fix the situation and found a way to get the car returned to us quickly. Both required her working on our behalf and going the extra distance to solve the problem and find a way to resolve it given we needed the car back as soon as possible,

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Cindy Linger

15 de ene. de 2012

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I am a return customer to Stohlmans after 6 years. I was not aware of all my options since it's been 6 six years since my last purchase. The staff was very informative and completely looked after my best interests my explaining all my options. My salesman, Javan Jackson, was very patient and professional with me and my purchase. He went above and beyond his duties as a salesman. After showing me all the particulars on my new Tiquan, he programmed my navigation to get me home. I proceeded to bare off the scheduled route to go shopping, took wrong turns and was lost. It was after hours, I called Javan and he walked me through the settings and I arrived home safely. With this kind of service, how could I not go back?

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vtmecheng

10 de ene. de 2012

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Go to this dealer if you live in the Northern Virginia area and ask to deal with Thomas Calvert. We had problems at another dealer and eventually were told they couldn't get us the car we wanted. Stohlman found the car we wanted and gave us the same price promised at the other dealer. Thomas was nice, responsive over email and phone, and made the car buying experience fun (something I believe is rare these days). Also, he didn't pretend to know something just to get a quick answer. If Thomas didn't know something he honestly said so, asked someone that did know, and got right back to us. I am normally a difficult customer to please so this was a nice change for me. Additionally, the financing office was quick to get us out knowing we needed to get our 6 month old daughter home soon. Yes we were told about the different extended warranty and service plans but when I kindly declined that was the end of it.We did deal with the service department a little as well and they were not as good as the sales department. The representative I dealt with was not the easiest person to deal with but they corrected our problem so I can't complain too much. Be warned that if they schedule an appointment that may only be to drop the car off and talk with a representative, they may not get to working on your car for a day. This was not made clear to me at first so I was a little surprised. Also, I had to complain a bit to get a loaner/rental car from them even though my car was only 4 days old and in for warranty work. I would think a loaner would be automatic in this case.

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drraffi

9 de ene. de 2012

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Nermin was friendly and knowledgeable. I really enjoyed spending time with him. He did not BS us. He did whatever he could to get us the car we wanted.

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rmb2012

9 de ene. de 2012

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Nermin was great. Very personable guy who was very helpful and timely in correspondence. I was looking for an AWD Tiguan, that Nermin informed me were in very short supply. Two happened to come in the day after my visit, and Nermin let me know immediately and I am now very happy with my car! I highly recommend Nermin and Stohlman Automotive.

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andyarcteryx

6 de ene. de 2012

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I wanted to say how great my experience at this dealership was - especially thanks to Hoang Nguyen (salesperson) and Jaime Dent (manager). I am from another state looking for 2012 Tiguan with specific color combo (black/beige) & options (Sunroof & Nav), and found that Stohlman did a great job posting their VW inventory with all the details on cars.com and their web site, and so I knew they had two Tiguan in stock that met my requirements even before I started contacting them via email. They were responsive to my email inquiries and gave me a great price. I was even able to complete the finance pre-approval online on their web site. I took a bus down to DC where Hoang picked me up, and the closing process was quick & smooth.

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albassoon

6 de ene. de 2012

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Joshua Jay contacted me after I submitted a web inquiry looking at a 2012 Jetta TDI. When I came in for my appointment, he already had the car pulled up and ready to go. He was friendly and knowledgeable. He walked me through the details of the car and had a nice test drive. I have had a lot of "silly" questions and he is always very patient and helpful in dealing with me. He's even come to pick me up to get my car before. I am very happy with my experience and look forward to my continued relationship with him.

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marlaenadehaven

5 de ene. de 2012

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I had a great experience with Stolhman VW and Joshua Jay. I scheduled to test drive the GTI, loved it and he had the exact car I wanted all within a week and for a more than fair price. This was my first car-buying (leasing) experience and I couldn't have asked for a smoother ride or an easier process. I highly recommend working with their team to fit your car needs.

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kilcullen

4 de ene. de 2012

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Very positive sales experience. No pressure. Did take longer than usual about 3 hours. The salesman was very helpful explaining the car to us in full detail. Car was very clean.

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Bertozzi

3 de ene. de 2012

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I cannot say enough about the professionalism shown by Stephan and Joel throughout this experience. I have been searching for a car for several months and from the very beginning Stephan has been by far the most transparent salesman I have dealt with in the entire DC area. Clearly, living in Bethesda currently, and having spent the previous 2-3 years in the DC, we had the opportunity to buy a car anywhere, but we chose Stohlman because of Stephan. He was no-nonsense from the start and remained so, true to his word, until the end. The price we were offered was the most competitive, by a tight margin, reflecting that he knew exactly where he had to be in order to gain our business. He did so intelligently and expertly. Joel was no less impressive in the manner in which he handled our trade and in the way that he dealt with the financing side. He pushed to his limits in order to make sure that a deal would close and showed us true honesty nad sincerity. We appreciate this, and all the work and interest shown by others involved, including Richie, Manhee, and Christina. We will be sure to recomment Stohlman to our friends in the future. Thanks much.

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davidkim

3 de ene. de 2012

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I live pretty close to Stohlman dealership. I was in the market for a wagon-type vehicle. I've never owned a VW before but was considering the 2012 Jetta Sportwagen TDI. I contacted the dealership through www.truecar.com early morning of 12/30. I was contacted via email by Joshua Jay a few hours later on 12/31 morning. I went to see him that afternoon to test drive. I liked the car but they didn't have the color/options I wanted as it's a popular model. I made a deposit for one located at another dealership. That same evening (New Year's Eve), I got a call from Josh saying the car will be ready for delivery on 1/2 (Mon). I spent the New Year's and then I stopped by on 1/2 afternoon; I did some paperwork with Josh and the Stohlman finance guy. They beat www.trucar.com price and honored the email price (much lower than MSRP) without any haggling. After a couple of hours at Stohlman, I was a new owner of 2012 Jetta Sportwagen TDI. Here are reasons why I'm going out of my way to register on this site to review the dealership and Josh: The whole process from the beginning to the end was the most positive car-buying experience I've had - no pressure to buy and no games. Detail-oriented, straight-forward, down-to-earth and courteous are words that describe Josh. Knowledgeable about VW's as he himself is a long-time owner of one. I would recommend him as the sales consultant for anyone in the market for a VW.

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beemin3

1 de ene. de 2012

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Paul and Nermin were GREAT! There was no pressure and they were very friendly/informative. They promptly returned calls/emails.Highly recommended.Purchased new GTI.

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Margaretfleegal

31 de dic. de 2011

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I have leased 3 cars from Stohlman's. Dieter Conrad and Sean Deal are the best. They made the transaction of buying a car easy. I highly recommend these guys!

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bobbyandcassie

30 de dic. de 2011

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We couldn't be happier with our new 2012 Tiguan SEL. I initially requested an online quote through Stohlman's website. Paul emailed me back with a quote and additional information on the vehicle within 30 minutes. His initial quote was better than any of the other VW dealerships could offer. In addition to offering a great price up front, he was extremely knowledgeable of the vehicle, answered all of our questions, and made us feel very comfortable throughout the entire process. We will without a doubt use Stoholman VW and Paul Turk for any future vehicle purchases.

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TCGibson

29 de dic. de 2011

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Joshua Jay was an excellent salesperson, knowledgable and low-key. Very easy to work with and genuinely interested in delivering an excellent customer experience. The entire Stohlmann experience was a winner! We attempted to buy a high end luxury car weeks earlier from a dealer down the street and the experience as compared to Stohlman was night and day (to Stohlman's great advantage), from the salesperson quality to the entire purchasing experience. I give Joshua Jay and Stohlman VW five full stars (and I'm a tough critic).

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ajc2357

28 de dic. de 2011

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Mr. Eberle was very knowledgeable about the different Subaru models and the entire automotive industry. He made the process of buying a new car painless and enjoyable. I highly recommend him and Stohlmans to anyone looking for a new car.PS My wife LOVES the Forester!

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asaria

27 de dic. de 2011

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In 2007, I leased my first VW from Stohlman's, a Jetta, and went on the purchase the car with VW credit as I loved the Jetta (my best friend has been driving hers since 1999, and probably never will sell it, ha ha). So this past week, late December 2011, I decided to lease the VW Tiguan after several visits with Nermin to discuss the features and benefits of ownership as I needed a vehicle that was a little bigger to have roam for my growing lab puppy -- I'd like to report that my puppy on his third try jumped into the back of the Tiguan and seems to love the big window, well at least he marked it all up with his nose and tongue anyway, ha ha. Usually I am not a fan of salesmen, but I promise you will be more than happy working with Nermin as he is engaging and really works hard to help one find a car that is the right fit, and in your budget, another bonus!

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gratefulcrank

26 de dic. de 2011

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Joshua was extremely helpful from day one and provided an honest, straightforward approach to my car buying experience. I ended up with a great value on the car I purchased and look forward to many years driving it.

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rob freeze

22 de dic. de 2011

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bought a new car had engine problems and they took forever to help me out, then i realized they over charged me and when I wanted to return the car they were being difficult. Will never go to them ever.

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bernardo26

19 de dic. de 2011

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Nora has been very helpful, he works very hard to make sure that his customers are really happy. His honesty is outstanding. We will recommend Nora to our Friends and family.

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GreyGTI

15 de dic. de 2011

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All you need to know is go to Nermin, he will get you the car you want at the price you need. As a highlight he doesn't do the cheesy sales pitches and BS, or try to talk you into a more expensive car, he was there to help me. I called up looking for a specific VW GTI. I got Nermin Hadzihasanovic on the phone and was I glad. I told him I wanted a Carbon Steel Grey, GTI with Sunroof and Nav. He said give him 10 min, to find out stock. Less than 5 minutes later my phone rings and he tell me he has one. We talk about price, and I explain that I need a lease to meet a certain amount, lower than what VW says the range is. He goes to bat for me, and makes it happen. He had to go to his GM and fight to get the car cost down to where I needed it so I could afford the lease. And All this he has never met me, only talked to me on the phone. What a great guy. He gets the deal, I come down that afternoon and it was straight up like he said it was. A lease for the number I needed it to be. At the dealership it was a very nice deal, and experience. Here is some paper work to fill out, do all the usual car buying fun stuff. I walked out an hour later with the car I wanted and drove home. A very nice change from other car buying experiences in the past.

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MaryGiordano

14 de dic. de 2011

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Good experience overall. Nermin was a nice salesperson. Honest and friendly. I Would recommend to friends and family and buy a car from this dealership again.

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jojapetersen

13 de dic. de 2011

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Joshua Jay was a great salesperson. Joshua was low-key and friendly. He answered all my questions knowledgeably and with patience and good humor and I felt very comfortable with the whole car buying process, which can be overwhelming to somebody who doesn't do it every day. One thing I especially liked was that if Joshua did not know the answer to something, he was honest about it and would find somebody who did, instead of trying to bluff his way through. He was great and I have already recommended him to a couple of friends who are looking for new cars. Thank you Joshua.

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ColelloC

12 de dic. de 2011

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- No pressure; took as much time as I wanted; answered all my questions; spent a lot of time going over features. I found out that going over the features was important - much changed since my previous Outback (traded in at 13 years of age). - Was patient and allowed me to test different models on my steep driveway on which sedans bottom out. - Follow up calls helped too. - Bob (Murphy) even gave me the web site to register my car for VA Personal Property Tax.

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jessi16181

11 de dic. de 2011

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Javan was wonderful to deal with throughout the entire process. I appreciated all the time everyone spent personalizing this experience for me. This is my first Volkswagen, and the first new car i have purchased, and i only have great things to say about this team. The best aspect of the customer service is the follow up everyone has been providing me with. It gives the customer a feeling of security. I will definitely be returning, as well as recommending all of my friends and family.

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DreamAtVW

9 de dic. de 2011

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Dream come true...start to finish. After dealing with dead ends at a VW dealership in DC, we called Stohlman and got Nermin. It was truly a pleasure working with him all around. He kept us up to date on all details during the process and scored the exact vehicle we wanted. Couldn't speak highly enough of Nermin and of the dealership. Highly Recommend!!!

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Perrotta20

3 de dic. de 2011

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I had a great experience at Stholman, especially with Nermin. He was very knowledgable about the cars, especially the one I was looking into leasing(Jetta SE). He was one of the best salesmen I have ever dealt with, I would highly recommend him to any body who is looking to purchase, or lease a car. One of the best sales experiences I have had.

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siltanen

30 de nov. de 2011

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Enjoyed the NO-Haggle shopping experience. Paul assisted my family in selecting the features and evaluating our options. Very happy with our VW Tiguan SEL!! So are our twins (6 weeks old)

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smstevens

28 de nov. de 2011

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I ordered a custom car through Stohlman. Nermin was very helpful in making sure we ordered all the right options. When the car finally got in, I was able to pick it up the same day. The facility was clean and comfortable. I was helped right away. My new car was parked right outside the door so I didn't have to walk far to see it. Nermin worked with us on the trade in value of my old car and I was pleased with the overall price and loan interest rate we received. I didn't feel rushed or pushed to make any decisions and certainly didn't feel that I was being cheated or lied to. The financial person was also very friendly and did not push us to purchase additional warranty and service packages. Nermin was very friendly throughout the whole process and made sure we were happy. I would definitely recommend this dealership and Nermin to friends.

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rebeccamacke

19 de nov. de 2011

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I specifically decided to buy from this dealership because of Nermin. I talked to a few other dealers online and on the phone before I made my decision -- Nermin was easier to work with and made me more comfortable about buying my first new car than any of the others. He's very informative, but gives you plenty of time and room to decide on your own. I definitely appreciated his upfront no hassles approach. Thanks Nermin! I love my new "shermin tank"/VW Golf.

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tomglacier

13 de nov. de 2011

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The sales consultant is professional and friendly. They are easy to communicate and respond to your questions to the point. This is the dealership that will listen to you and follow your buying habit.I do recommend this dealership, in particular Nermin.

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bemerrick

9 de nov. de 2011

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My overall experience with Stohlman Subaru has been excellent! I worked with Tom Calvert and he was very friendly and helpful from the moment I walked through the door. Tom made the proper follow ups with me over a week and a half and was very prompt to respond to my calls or emails if I had questions. Tom and the finance staff made the process to purchase my Outback very easy yet thorough. I would definitely recommend this dealership!

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curtang

9 de nov. de 2011

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I would like to give Stohlman Subaru the best rating of service for the way I bought my wife and I Subaru car. The sales person was very good from arrange appointment to follow up on appointment time day of meeting and putting my wife and I in the right car. Thank you,sales manager Lorenzo Sanchez.Thank you,Curt

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gtamurao

2 de nov. de 2011

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The dealership did everything they could to accommodate my situation. In the end, I was able to get a car that I like and works for me budget wise.

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smithpj

1 de nov. de 2011

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Nermin was fantastic... easy going, and professional. This dealership is inviting, clean, and comfortable. I like that the salesmen and customers are sitting right in the window. You can see the happy faces! They offer a great price up front and don't waste your time.

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Chet Kong

30 de oct. de 2011

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I have bought 2 Subarus from Tom for the last 6 years and I love the service he provided. Ho hassle, no gimmick. You can negotiate the price via the internet before stopping by at the dealership. I would recommend this dealership to anybody in the area. The service is impeccable.

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Rommel L

23 de oct. de 2011

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Today, I just took delivery of the very first car I purchased. I moved to the US a few years ago and have always lived and worked in the DC area. The public transport has worked well for me as well as Zipcar during times when I needed a car; but my new job assignment has dictated me to secure a vehicle.I looked at different makes, models, and trims for new as well as used cars. I also deliberated on whether I should buy or lease. After a lengthy personal planning, I decided to buy a brand-new Volkswagen CC in black exterior and interior. I contacted four VW dealers in the area. All four responded by e-mail and followed-up with phone calls. Of all the four, I felt most comfortable dealing with Nirman Hadzihasanovic of Stohlman. He was very friendly, knowledgeable and accommodating. He responded to my e-mail and voice messages in a timely manner. We did most transactions by e-mail and phone until today when I got the vehicle. He even picked me up at the metro station to bring me to their dealership. He promised that things will be ready and easy --- and it really was! My work has always been in frontline customer service and I would say that Nirman does an above-excellent job.I also would like to commend Hesham Kamal for a great job in explaining about financing and warranty. He made going through all those documents an easy part of the buying process.Overall, I would say that my experience with Stholman VW was smooth, straightforward, and uncomplicated. I would highly-recommend this dealership.

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roncompton

21 de oct. de 2011

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Requested quotes from multiple Volkswagon dealers in the DC area and Stohlman returned the lowest prices for the Routan SEL I was interested in. Upon my visit, Nermin calmly helped me in the transaction and went over the features and functions of the vehicle. At no time did I feel pressured and the staff was more than helpful. I walked in with a Pre-Approved (Blank Check) financing and opted to allow Stohlman the oppurtunity to beat my rate and they did.Truly happy with transaction and service. Will do business with Nermin and Stohlman Auto again - Ron

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jlfulton3

17 de oct. de 2011

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Stephan is friendly, patient, courteous, and low-key. My wife and I made multiple trips to the dealership and looked at several vehicles. We drove the one we finally bought. Stephan was always cheerful and accommodating. We never felt any pressure to make a decision. It was a pleasure doing business with him.

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tom.botts

16 de oct. de 2011

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I've purchased about 15 new cars over the years and this was by far the easiest. purchased and by far best experience. Communication was timely and complete, the process simple. I left the dealership very happy with the vehicle I selected and, most importantly, fully confident that I left with the great price and service. These issues are in contrast to most experiences I have had with dealers over the years. I haven't had the vehicle long enough to assess their service department, but all indications from other customers while I was there, as well as looking into the maintenance bays, seemed to reflect that the service department will be very good as well. I highly recommend the dealership. I worked primarily with Joe Everett and Matt (don't know last name). I did not finance the purchase, so cannot offer any comments on that process.

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xacker

13 de oct. de 2011

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I spent time with Nermin leading up to the purchase and because Nermin was unavoidably away when we were trying to draw the purchase to a close, Paul at that time. Two very different personalities, both very knowledgable about their product and both displayed the most important traits in this kind of transaction: (i) they let their product sell itself and (ii) they took care to listen to the customer's questions and respond with meaningful information. Oh to be sure, they volunteered useful information, also and took the time to let our discussions run their course rather than watching the clock. You know, I wrote up above that pricing was "great," but of course that kind of survey question is plainly silly. The important attribute was that I left feeling fairly treated, even though it's obvious in this kind of transaction that their knowledge is superior to the customer's knowledge.

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fbispo

9 de oct. de 2011

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We were in and out of the dealership in record time with a great deal on the car that we wanted. We'll be back for sure when it comes to service and any other vehicle needs we may have. Thanks!

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Arlington_Resident

6 de oct. de 2011

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The pricing and location were OK. Other than that, I was not impressed by anything else.Customer Service:After test driving, Anson sat me down and just stared at me waiting for me to talk. We negotiated price and greed upon a price. At this point he had to go get "approval" from his manager on the price. The price we agreed upon was rejected. Ok, I understand not everyone has final decision on the price, but many car dealerships I've been to give this power to all their salesmen. They should really disclose that whatever price you agree upon with them has to be approved by a manager. Throughout this, he was direspectful and was even standing up talking to me while I was sitting.Correspondence:I did some shopping around and found the same cars for better prices. I emailed this information to him. He completely ignored the places with better prices (except 1 place where he corrected me on something) and continued to say that they have better prices, which was obviously incorrect. They would not lower the price more. In fact, he then INCREASED the original price they offered. How would someone expect to get business by increasing the price after being shown that other dealers have better prices?! I'm not even joking about this...Refund:I had already put a $500 deposit to hold the car. I told Anson that I wont be buying the car because I found one that had more options and was still cheaper than their offer (which is completely true). He said he would refund me the same day. Almost a week went by and I had no refund on my credit card. I called them back and they told me it had been "overlooked" at which point they finally refunded me.

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PAOLA L.

3 de oct. de 2011

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He didnt let me cross the street to see other options because definitely they were my best option, I got the best trade the best interest and the best car we are very happy with this business, OOH AND THE BEST TREATMENT

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brjiinva

3 de oct. de 2011

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I did internet sales to identify the cars I wanted and was able to be in an out with no hassle in very little time. fair and bottom lin eon the pricing as well.

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gurkha2

2 de oct. de 2011

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TJ was the sales person I dealt with when I bought my latest vehicle (Mitsubishi Outlander Sport). I'm 100% satisfied with the transaction and overall experience. After researching and emailing all of the dealerships that carried the new Outlander Sport, this dealership provided me the lowest and BEST possible price for the vehicle. When it was time to visit them and discuss the pricing for the vehicle, they stuck with the quote they gave me online. That surprised me as I expected dealers would usually quote low to bring in customers. They had the best quote and stuck with it. They really keep their word. The rest of the transaction and financing went smoothly. No pressure and no confusing jargons/sales talk. They were very professional. Straight-forward, hassle-free car buying. This is how I want it and this is where I will come back to buy my next vehicle.

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cooptender

2 de oct. de 2011

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Lorenzo was great, that's all there is to it. He was helpful, patient, engaging, knowledgeable. He wasn't over the top pushy and was more than willing to accomodate my requests to go back and forth between two vehicles despite the horrid weather. He even found a bow to put on the car so I could take a picture with my new baby. I appreciated the follow up phone call the next day (today) to see if I had any questions. Being in sales myself I appreciated his straight forward manner and refusal to play any "sales technique" games. I will recommend this dealership and Lorenzo in particular to anyone I know, and it was by far better than the experience I have had at two other area Volkwagen dealerships. My experience was so positive that I am more than willing to drive over 50 miles out of my way to continue my relationship with the staff at Tohlman Automotive. Great job to everyone; even the lady (and I feel horrible for not remembering her name) in finance was friendly, engaging and professional.

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amansari8

1 de oct. de 2011

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Excellent all the way around! From the moment the salesperson (David) began teaching me about the features of the vehicle, I knew the experience would be pressure-free. David answered all of my questions, and he never made me feel uncomfortable. When it was time to close the deal, the sales manager (Joel) was able to help secure the best value for my trade-in and even reduced the MSRP! Donald (the finance manager) carefully explained all of my options and made me feel empowered to make the best decision possible. Since my purchase, the salesperson has followed up a few times to ensure I am happy with my purchase. Well I am, and it's all to the excellent staff at Stohlman Automotive. Thanks guys!

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abesu

29 de sep. de 2011

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Very professional dealership. Very fair with both trade in and purchase prices. Abraham was very knowledgeable of all the features and functions of the car. Everyone was really friendly.

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cdubia

29 de sep. de 2011

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Nermin was very warm, professional and gracious; something that one usually does not encounter at a car dealership. He listened to our needs and allowed us time. I would recommend Nermin, to any one of our friends looking for a New or Used Volkswagen. He was and is by far the most approachable and professional Sales consultant that my wife and I have ever encountered.Thanks Nermin!

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jeannette collins

29 de sep. de 2011

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I talked with tj over the phone he was very friendly and honest he did not haggle me or try to push anything on me and i liked that about him he let me make my own choice and was there to answer any questions i had and was honest about everything he was very trusting friendly i felt as if i knew him and though we just met. and the price was right.plus he has a beautiful smile that alone may have mad the sale keep up the good work tj and keep smiling Jeannette Collins

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saratosyali

27 de sep. de 2011

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Overall, I had a pretty good experience. I was in the market for a safe SUV type and did my research and VW came up the highest in safety ratings so I came to the dealership with my parents and we met with Nermin. He immediately greeted us upon our arrival and asked us what we were looking for. He showed us the Tiguan, and I immediately fell in love with it. We went for a test drive, he was very informative about the features and all of the information about the vehicle. My parents and I left for a while after to discuss the car. Nermin called us with a price for a trade in of my 2004 Honda Accord. Unfortunately, it wasn't much at all because of the mileage but he helped us out as much as he could. It was a good experience.

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Shell D

27 de sep. de 2011

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Nermin was great! He was adamant about making sure I knew everything I needed to and was honest and helpful in my decision. He made the process very smooth and enjoyable for me.

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laney123

14 de sep. de 2011

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TJ was very helpful. I bought a car last week, and he helped me find what I was looking for and answered all my questions. I recommend him and this dealership 100%.

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norman_angus300

13 de sep. de 2011

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Stephan gave us the attention we need. We just moved to Arlington and we have a situation wherein he helped us go through the process of buying a new car. He explained the benefits of having a subaru. Answered all the questions, immediately replying to all my queries thru email and phone call. Exploring subaru's website and reviews on line and stephan explained the technology behind the "All wheel drive", off course plus Stephan gave me the best price that he could give. it made me buy the car right away. Stephan even gave us ride from the station and to the station. I can feel the sincerity and he enjoys his work. I just hope the attention and service he gave will be the same with the so called "Award Winning Service Team".

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pmh5709

8 de sep. de 2011

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I came to Stohlman for a pre-owned car I had found online. For personal reasons I had to come back a second day to finish the deal. I had a different sales consultant each day: Robert Gold the first day and Lorenzo Sanchez the second day. Both were just great. I felt like I was being leveled with about the car and generally taken good care of, even being picked up from the subway station the 2nd day. Lorenzo came to get me and after we finished the deal, he turned me over to Scott Chapman to finish up the financial aspects. Scott was a joy to work with, patiently explaining what this and that was in the financials. When that was done, Lorenzo showed me around the dealership, introduced me to Julia Howard in the service department, and showed me how all the features worked in my new car. Lorenzo was enthusiastic, caring, and knowledgeable. Everyone, especially Lorenzo, made my used car purchase feel like a new car purchase experience. I would recommend Stohlman to anyone.

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prusinsb

6 de sep. de 2011

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Lorenzo was an AMAZING sales representative. He was extremely helpful and patient as I dragged him around the lot to look at almost every car until I found the perfect match. Extremely friendly and understanding. He knew everything about the car I picked and was honest about the details of every car that I considered buying. He genuinely cared about me as a customer and took me through every process of returning to the dealership if a problem should arise with my car. Extremely reasonable with determining a final price on the car. Would highly recommend to any customer of Stohlman, new or returning.

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taweng

2 de sep. de 2011

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I salute the manager in stohlman mitsubishi because he is a very nice and you can count on him...i get my mitsubishi lancer gts(2010),outlander se(2010) and outlander se sports from this dealership with the help of mr. pierre...thanks

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djm15

1 de sep. de 2011

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Lorenzo couldn't have been more helpful. I found the vehicle I wanted on MSN Auto and came in to see it in person. The price listed online was less than the price on the lot, so I showed it to him and he made sure I got the deal I came in for. Very satisfied with my vehicle. Stohlman, and Lorenzo specifically, are highly recommended.

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DMSmith76

31 de ago. de 2011

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My experience with the dealership and Mr. Sanchez to be more specific, was pleasant. I saw the vehicle I wanted online, I was contacted by the sales person, I let them know the price I was willing to pay and shortly thereafter I was contacted and told my offer was accepted. I went in, test drove the vehicle, signed the paperwork and was handed the keys. No hassle, no haggle. Mr. Sanchez was very hospitable and made sure everything went smoothly. I also received a courtesy follow up call making sure everything was ok and if I was satisfied with my purchase. Highly recommended.

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frack

30 de ago. de 2011

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Lorenzo did an exceptional job. He was accessible throughout the process and answered all of my questions throughout the process. I am especially appreciative of the special effort he made to keep the car at their Tyson's location.

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CDE2011

28 de ago. de 2011

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I have nothing but positive things to say about Lorenzo's work. My wife and I had been searching for a new car for a few weeks, and noticed the car we wanted at Stohlman Automotive. Lorenzo answered our call, and I am glad that he did. Lorenzo is knowledgeable and professional; he knows his business inside and out. He made the process of buying a car both pleasant and easy. We enjoyed doing business with him, and I recommend him 100 %.

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hollyroad

28 de ago. de 2011

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I set the record for for the time it took to buy a car. I gave Joel Harvey who was a sales manager around 1:30 in the afternoon and it took literally two minutes to negotiate the price with him since I knew what I wanted to pay for the car. I went in around 2:00 and in less than an hour I was able to drive off the car from the dealership. Joe was very pleasant and friendly and easy to deal with. Bob Murphy who was also friendly and very helpful was helping me with getting the car ready and gave me quick run down on the car features and owner's manual.I would recommend for anyone to give Joel a call if one is interested in buying a Subaru. This was the most pleasurable buying experience for me and it had a lot to do with Joel and Robert.

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JonathanOutback

25 de ago. de 2011

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Anson is very friendly and a pleasure to work with. Unfortunately, Stohlman and other local dealerships did not have the exact Subaru I was looking for (trim line with certain options). However, Anson was able to source the vehicle and have it delivered to Stohlman within three days at no extra cost to me. He heeded my short timeline since I was paying for a rental car. Good job Anson - keep up the good work!

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lindybud

24 de ago. de 2011

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Very easy purchase. I asked for a quote from 3 dealerships before coming, so got the price out of the way up front. I had already visited another VW dealership. Loved the sportwagen, but couldn't stand the salesman. Sean Deal at Stohlman's was just the opposite. He seemed most interested in getting me the car I wanted and answering my questions. A followup visit, so my husband could try out the car and give his stamp of approval on the deal, went just as smoothly. I definitely recommend Sean and this dealership. Did I mention I love, love, love the sportwagen.

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joshbaker

21 de ago. de 2011

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Yaw was very helpful in helping me choose a new 2011 Mitsubishi Outlander Sport SE AWC. He was not a pushy salesman. He made me feel comfortable buying a car and the whole process was smooth and friendly.

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HappyVirginiaDriver

15 de ago. de 2011

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So glad I found Stohlman Automotive. They put real vehicles and prices right on-line. For what I wanted, they had the best price in 500 miles. The other dealers told me how impossible it was for them to sell me that car at that price. The Stohlman rep said, Yea, were usually $1,500 less than other dealers. No joke. I got a car with way more extras than I was willing to pay for at a price that other dealers couldnt touch even with their completely stripped models. My sales guy, Musleem Muratov, quickly gave straight answers to every question via email or phone. Instead of giving me the standard time-pressure techniques about if I dont get there fast someone else might drive off with my car, Mr. Muratov said I put a hold on this car for you. He map-quested me, found out I was 90 miles away and said I will make sure you have a full tank of gas for your drive home. Yea, its a small thing compared to the cost of a new car, but seemed genuinely considerate. The finance department had me pre-qualified before I left my home. My wife and I drove up. We were out of there in our new car in a little more than an hour. No, they didnt rush us. They knew we had a long drive back and forth so at our request they had the paperwork ready to go and didnt waste our time trying to coax us into a higher-priced vehicle, upgrades, etc. They briefly went over extended warranty options and the like but didnt try to push us into anything more than what we wanted. I know I may sound like a too-good-to-be-true commercial. I kept wondering whether it was really true that I could get such a nicely equipped car at such a great price with so little hassle. It was true. I felt so lucky and grateful that Im happy to recommend them for the exceptional way they do business. Im going to post this on three or four sites.

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elmodeer

15 de ago. de 2011

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As a matter of fact, I will never consider them for future business.I had a previous experience with them when we got our first car and it was really a good one. We wanted to purchase/lease a second car and the experience was really horrible. I went to the dealership on a Saturday around 5:45pm and the sales consultant stated that they will close in 15 minutes and we wont have enough time to go over the options. I respected that and we agreed on meeting the following day. I went to meet with the sales consultant as agreed around noon and he left me waiting in the dealership for two hours and came up with silly reason for not getting back to me earlier with the numbers. I wanted to give them a second chance, so I emailed the sales consultant back in order to get the numbers for me. He responded later via email telling me that they did not have time and he will look at it the following day!!!! They really lost a loyal customer.Try to avoid these sales consultants who make up silly reasons and who lack respect for customers and clients. By the way, their service advisors do not understand the vehicle (Mitsubishi) they service quite well. I have been arguing with them about installing bluetooth kit in my car and it took them a week to figure it out!

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AlexandraAntal

15 de ago. de 2011

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We love Nermin, best car sales person ever. Took care of us in any which way we wanted it and got us a great deal. Anybody looking for a great experience leasing a car with VW in Tysons Corner should go see Nermin. Big thumbs up for Nermin. Thank you.

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Steven Short

14 de ago. de 2011

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Nothing but smiles from Nermin. He made buying a new car for my wife very easy and almost fun.Never pressured me and let me be myself.The wife loves her new car. Two thumbs up all the way. See Nermin when you need to buy a new car.

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joemayro

2 de ago. de 2011

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This was the best experience I've ever had a dealer. Nora helped us get a great deal on our certified pre-owned Jetta. Scott took us for a test drive in a new Jetta. Both of them were straight shooters, no pressure sales people. It felt like they were there to steward us through the process rather than sell us.

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lemon_lover06

1 de ago. de 2011

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Robert Gold and Christina helped me to purchase a new vehicle. The experience was very excellent even though I was not thinking I'd drive off the lot in a new car - great customer service and attention to my needs. Great Job!

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lmcarlson1

29 de jul. de 2011

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Best price from the very beginning - didn't have to play those annoying games to reach a reasonable price. Gave all relative information up front (which made it very easy to compare to the other dealers who were HIGHER on everything). Followup emails and calls were helpful and impressive, not pestering. Very thorough "orientation" after purchasing with lots of followup. Past experiences never had sales people having anything to do with you after you made the deal. The salesman knew the car, not just how to sell it and encouraged us to contact him about anything after the purchase was made. Very impressive!

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kstahl

29 de jul. de 2011

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My experience at Stohlman was great. This was the very first car I purchased on my own and held a great deal of angst in doing so. However, Clyde put my mind at ease through his wealth of knowledge and calm demeanor. I felt, with Clyde, as if my hand was being held through the entire process. Follow-up I was unaware of was made known and explained thoroughly. Clyde was also incredibly accommodating to my requests. I highly recommend Stohlman and have already referred Clyde to a family member.

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ashi.alehossein

28 de jul. de 2011

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Nermin is a great Sales person ,he has an extensive knowledge on his feild ,he has a very friendly personality and he would not push the buyers to jump into purchas ing the care, he would allow them to make decision on their own ,he is very honest and stragight forward and not only he follows the mission of volkswagan's auto, he also make his clients satisfied

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Eilish

25 de jul. de 2011

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This is the way to buy a car! Everyone went out of their way to make this a pleasant experience. I knew exactly the car I wanted and this dealer had it in stock - AND had no negative reports on rating sites so they became my prime choice. Because of health issues, going to the dealer was difficult and Nora kindly brought the CR-V to my home to view it. That put this dealer way up on the rating list for me. Even the paperwork was done at home as I don't travel well on my own yet. Very little haggling on trade-in and the price was agreed on quickly. And I even went to the Herndon dealer rather than Tyson's Corner. "No problem" said the Herndon manager and Nora brought the car out to Herndon for me. The rain was pouring down as we were leaving and one of the staff brought the car into the shop so we wouldn't get wet.When you're ready to buy a car, please put this dealership high on your list. They truly understand customer service and going that little bit extra to make it a pleasant experience.

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subfan1

21 de jul. de 2011

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This dealership was great. I bought our new Subaru in June and I'm in love with it. But I'm in love with Stohlman Subaru even more. Especially Joel Harvey the sales manager. He was extremely professional and tended to all of our needs. He is definitely the best sales manager I have ever dealt with and I've bought a lot of cars. He even gave us a better deal on a car that they had compared to going to get a car they didn't have and also would have been more money. Bob was great too. Very helpful. I give the Stohlman Subaru team an A+ . Can't get much better than this!

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hjsjjang3

20 de jul. de 2011

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The experience at the stoleman tysons was great. Thanks for your help sean and deter. I really appreciate that.I hope to see you guys later if I need any help or question about my new car.Thanks again.

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marykgibbons

20 de jul. de 2011

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Carroll Prince at Stohlman was fantastic. He was totally professional and straightforward, which I really appreciated. His team was also impressive - we ended up financing part of the cost of our new Subaru Forester and the finance team beat all the interest estimates we'd received at other banks. I love my new car, and I definitely recommend going to Stohlman over other dealerships. The competitors just don't give you the same experience - Stohlman is more professional and more mature, and at other places I felt like I was dealing with a bunch of uninformed rookies!

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Bwmoelng

17 de jul. de 2011

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I knew what I wanted (VW Golf TDI) and these guys gave me quick, straight answers about how they could help and at what price. They were transparent about costs, gave me the information I needed to make decisions myself, and followed through on everything they promised. I will recommend them to everyone.

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tom1978

16 de jul. de 2011

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Outstanding overall. This was a great new car buying experience. Scott is a straight shooting salesman - honest, friendly, knows the Subaru product line, and is totally professional. Don, in finance, was also professional, knowledgeable and honest. In short, I would recommend the dealership without hesistation.

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crf230x

16 de jul. de 2011

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Great Dealer. Was very nice and gave me a great deal on a 2009 subaru wrx. car is very nice. the service was also very nice. dealer made the purchase very easy and affordable. worked very well with me and found me some great financing. will deffinantly recommend this dealer.

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svchell

16 de jul. de 2011

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Lorenzo took care of everything and made our car-buying experience a breeze. I would highly recommend Lorenzo and Stohlman any day and give them both a thumbs-up!~ Smitha

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jperry1031

15 de jul. de 2011

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Outstanding buying experience! No haggle or "smoke and mirrors" as is the case with other Subaru dealers in the area. Great inventory that is unmatched by the competition.

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Vbbargman

15 de jul. de 2011

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Musleem was outstanding in helping me purchase my first car! I couldn't have asked for a better deal and a better sales rep. I love my new Outlander Sport! Musleem was very knowledgeable and he really cared about my needs. It was a great pleasure working with him - he's a nice guy and very understanding. He made sure the selling process went as smoothly as possible and made everything seem so easy. He explained all the features very effectively and clearly and helped set up my iPod and Bluetooth. I really enjoyed working with Musleem and will recommend him to anyone I come across looking to buy a car.

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Linieo

13 de jul. de 2011

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we searched for a new Subaru forester on line and Stohlman's had the best deal and the exact model we wanted. Mr. Sagbo was most helpful, friendly and fast!

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dllyons

11 de jul. de 2011

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Lorenzo Sanchez was my sales person. He was knowledgeable, fair and professional in price negotiations and service. I would recommend him and Stohlman to my friends and family.

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kaje88

11 de jul. de 2011

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I went to Stohlman in Tyson's Corner based on an internet search. They had the car I had been searching for with the options I wanted at a great price - lower than any of the other VW dealerships in the area. Deiter Conrad, the salesman, was great. He was very friendly and personable. More importantly, he was very knowledgable about the car. The whole process was so smooth and without any of the high-pressure and shady tactics I have experienced at other dealerships (Toyota). It made my decision to buy my new 2011 VW Tiguan an easy one. Throughout the process from shopping/test driving to negotiating the price to follow-ups on my level of satisfaction, Deiter and Stohlman VW have exceeded my expectations. I would highly recommend them to anyone.

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bjkloster

10 de jul. de 2011

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I was shopping for a car for my college aged son, and found a 2005 Toyota 4Runner on cars.com. I showed up on Friday morning around 9:30 AM and asked to take the car for a test drive. Nora Sokhon (former US Marine from Cambodia) pulled out the car, turned on the AC and waited patiently for me as I finished up a work related phone call. We took the car on the beltway, up to River Road and back through McLean. He helped negotiate a price that I was prepared to pay with his management. He was knowledgeable, courteous and friendly. He walked me over to the financing office where I was out in 15 minutes. From my limited experiene, Stohlman provides an efficient, well run and pleasant auto shopping and buying experience. I strongly recommend you work with Nora -- he is approachable, easy to work with and highly motivated. If you know what you want and you're prepared to make a buying decision, Nora will get you what you need.

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Matt Beyea

9 de jul. de 2011

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This is the second car I have purchased from Stolhman in the last few years and both times the process was excellent and stress free. They didn't have the exact color of car we wanted, but Paul was able to get it for us from another dealer and we picked it up the next day. The pricing of the car and all of the options was very straight forward and there wasn't any of the haggling or high pressure sales tactics that you see at some dealerships. After the sale Paul and the dealership manager both followed up with me to make sure that I was 100% happy and to see if I had any questions. That was a nice touch as well.

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mbaggiano

8 de jul. de 2011

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Without question the best car buying experience I've ever had! Paul found us the car we wanted at the price advertised. He was courteous, honest, friendly, and well-informed. The loan application process was efficient and hassle-free. The loan officer/credit manager was friendly, non-intimidating, and easy to work with. We travelled nearly 100 miles to purchase our VW from Stohlman VW. It was well worth the trip! My thanks to the folks who worked with us there. -- the Baggianos.

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YoungMateo

1 de jul. de 2011

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Nermin was absolutely amazing. He helped to get me the best price possible, and showed every feature of my car to me personally. He had everything ready when I got there, and could not have been more professional and helpful. I would absolutely recommend him to my friends, family, and anyone else. Donald Kim was also very helpful with my financing. I walked away excited about an awesome new car, at a great price, and a one of a kind experience. Thanks so much for all of your help.Matt Evans

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vinnyspera

28 de jun. de 2011

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Great buying experience -- I was fortunately to work with Anson Lee Sam, probably the best car salesman I have ever met. His knowledge of Subaru vehicles was stunning, he took to time to listen to my questions and answer them with informed and practiced ease, and he struck just the right balance of spelling out the benefits of Subaru ownership but not applying too much pressure. I would send anyone to work with Anson at any time.The dealership, too, has an overall friendly attitude to it . Family-owned, they clearly care about their customers, hosting service clinics each month and answering any question, any time. I visited some other dealers to look at different vehicles during this car search, and Stohlman was head-and-shoulders above the competition.

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stove73

27 de jun. de 2011

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My experience with Stohlman Automotive was outstanding mainly due to my dealings with the sales consultant Nermin Hadzihasanovic. There was no Haggling over the price, and he was very informative of the car and all it's functions. In addition, he didn't "push" anything on me. We actually had conversations not about cars. Overall, it was actually a pleasant experience, which I never thought I would say about a car dealership.

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citygirl22203

26 de jun. de 2011

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The team at Stohlman is great... everyone works together to make sure your questions are answered and that you're satisfied. After weeks of shopping and test driving subarus, we knew Stohlman was the right place. Our salesman was great - patient, knowledgeable and friendly. He answered our 100+ questions with a smile and never once made us feel rushed or pressured. Even if it's not the closest dealership for you, I would highly recommend making the extra trek. It was a wonderful experience and I look forward to being part of the Stohlman "family".

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Elizabeth Folsom

24 de jun. de 2011

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The sales representative, Anson Sam, was excellent - well-informed and professional, with a no-pressure attitude. We had an earlier experience with this dealership as my daughter bought a Subaru wagon in 2003. At that time, we also had a very positive reaction, which led us to the same spot again for my purchase. I would gladly recommend this dealership to anyone who is in the market for a car.

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subarumeg

23 de jun. de 2011

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Easy, quick, friendly service and I've had nothing but a great experience thus far with my Subaru! Both Richie and Mitch made everything go as seamless as possible. I'll be happy to return in three years!

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dansp15

20 de jun. de 2011

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Very nice dealership and a great employee team!!! Helped me meet my budget so I can afford my monthly payments. After buying the car showed me all the car features!

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BetsyCalvert

17 de jun. de 2011

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I have purchased 6 Subarus from Stohlman and have had them all serviced there. The service department is top of the line. I am always treated as though I was a family member and always given the very highest quality service for my Subaru. I have purchased two Foresters and most recently one Outback from Carol Prince. I would not consider going to any other dealer for either service issues or to purchase a new car. I am in love with the Outback which I just purchased. Buying this most recent Subaru (after keeping my latest Forester for 5+ years and putting 167,000 miles on it), was a pleasant and low stress experience. I give Stohlman Subaru ten stars!!!

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alfredjf

16 de jun. de 2011

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Excellent Dealership. My car purchase this weekend was painless. I was in and out of the dealership within four hours and I test drove two cars during this period. I received an excellent rate for financing. Stohlman Mitsubishi followed up with me yesterday to make sure everything was working okay with me new vehicle. The service department has good hours with internet available if you decide to wait for your car. I will look at Stohlman's dealerships first when I decide to purchase another car.

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4Nivia

16 de jun. de 2011

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I could not be happier with my new 2012 CC! My salesperson Paul was exceptional, despite me test driving whst felt like every Vw he was patient and informative with a no pressure tactic. Transparency in all number was very clear and I completely enjoyed my car buying experience from Stohlman. I would definitely recommend to family and friends. The GM and Sales Mgr, Michael were also very helpful. N.Murray

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Chawa

15 de jun. de 2011

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I just bought a used VW at Stohlman and was very impressed. I had a great experience with the use car team. They are very honest people, I did get everything that they promise me over the phone.. Excellent management team, I highly recommend STOHLMAN DEALERS IT'S WORTH ALL THE MONEY .

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rider147

15 de jun. de 2011

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DIRTY DEALERS, DISRESPECTFUL DEALERS....AVOID!!!These guys will lie about their stock to get you into the showroom and then just leave you hanging when you get there. Terrible service. These guys made me understand why used car dealers have such a bad reputation! Avoid this dealer at all costs, you will be better off for it!

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tobarvan

13 de jun. de 2011

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This is an edited version of my original post, made after all of the caveats to my recent car purchase from Stohlman Automotive were complete. Overall, Stohlman did a decent job working with me to broker a deal on a used car that fit my rather tight budget, but the customer service was not exactly stellar. My wife and I were short on time the day of our purchase and our sales representative, Lorenzo, was very accommodating with our schedule. We walked onto the lot knowing which vehicle we were interested in purchasing. A rather lenghty test drive (during which our sales representative spent the entire time on his cell phone) uncovered a major problem with the vehicle, however. The front rotors were very badly warped. The car also only came with one key, and expensive item for a VW. Realizing we wanted the vehicle, however, we got down to bargaining. This is where the the experience was not quite top-rate. First, I assume in an attempt to accelerate the deal, we were told that there were multiple parties interested in the vehicle from as far away as New York City - not likely for a used car of 2003 vintage that had only been on the lot for a couple of days. Second, we brought a print-out of the webpage advertisement, including asking price, and were told that the vehicle actually had two prices - the $2,500 more expensive "lot/dealer price" and the advertised "internet price," which was not avaiable to us if we purchased the car directly from the dealer and not via the web. I have a hard time believing someone would purchase a used car sight unseen and without a test drive - the advertisement only had a single stock photo of the vehicle in a different color. I took a lot to negotiate the price below the "internet price" even with our trade-in, which was valued at a whopping $2,000, about $3,000 under blue book value. I also inquired about the possibility of a warranty and was told that Stohlman did not offer a warranty for the particular vehicle I intended to purchase. In the end, Lorenzo agreed to replace the front rotors, have an additional key fob made and include a 3-month or 3,000 mile drivetrain warranty. He also threw in a detailing, but I always thought that was standard when you purchased a vehicle from the dealer. The purchase price ended up being pretty close to blue-book, even with our trade-in vehicle.I assumed that we would provide a down payment and then pick up the vehicle once the front brakes were fixed, the key had been made and the detailing completed. Alas, it was not to be. I was told that dealer policy prohibited them from keeping the vehicle on their lot once the purchase was agreed upon. If we wanted the car, my wife and I would need to take it off the lot that day - to drive into southern Virginia for a wedding with faulty front brakes. Furthermore, I would have to take a vacation day from work in order to bring the car back to the dealership the next week to have the agreed upon maintanence completed and eat into that 3,000 mile drivetrain warranty. Once we were in the actual purchasing office, the agent attempted to sell us a 3-year warranty for the vehicle! Basically, if we had purchased said warranty (which if you remember was "not available for our car") the price of the vehicle would have been back to the "lot/dealer" price.The following week I took the car in for servicing and the mechanics were fantastic. They replaced the rotors as promised, furnished me with a second brand new key and even provided documentation on the work completed. Unfortunately, there was not enough time left in the day to get the car detailed, and with the baby on the way, I will not be able to take another vacation day to have it done. Once the purchase and agreed upon maintenance were completed, I received email after email requesting me to write reviews on my experience, which I promptly did. Two weeks later, however, we still had not received the title or registration for the vehicle, which we had been told would arrive the week following our Saturday purchase. At this point, we were driving a car with no proof of ownership other than the purhcase price contract and license plates from our old car which were a week from expiration. I wrote multiple emails to Lorenzo and the Sales Manager, Jamie Dent, but did not receive any replies other than more requests to write favorable reviews about their dealership. In the end, I had to contact title person directly, on my own initiative, in order to have the paperwork completed. Only after we received the title and registration (four weeks after the purchase date) did I get a follow up email from Ms. Dent, which read, "At this point I passed your information and I believe you've already spoken to my Title Lady...Thanks." Not the best customer service, but the job did finally get completed due to my own diligence. All in all, we are very happy with our new (to us) vehicle. It just seems that as the customer, I was responsible for quite a bit more that I thought appropriate, considering it was my hard earned money going into their pockets. One reason I went to Stohlman Automotive was that my family has bought at least four, if not five cars, all but one a VW, from Stohlman's in my lifetime. If you are in the market for a new or used car, and don't mind doing some extra legwork that, in my opinion, should be addressed by the sales representative, then by all means, purchase a new or used vehicle from Stohlman. My wife and I managed to get a middle of the road deal on a great used car. While the customer service is lacking, rest assured that the service team is absolutely top-notch.

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prashanth23

13 de jun. de 2011

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Sold me a new car that already had damage, apparentely it was damaged while it was in the lot. Although they fixed the damage before I bought it, it should've been disclosed before I purchased it. They only told me about it until they found out they had to. They tried to get away with it. update: 6/27/11After speaking with the Lorenzo, he was able to put me in a new Jetta. he was able to ensure I was completely satisfied.. He understood my frustration I had with the original purchase, he worked with finance to match the same deal. He made a very messy situation into a nice one. I am a satisfied customer.

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Alison Bauer

13 de jun. de 2011

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We just leased our fifth Subaru from Stohlman Subaru. We have always been pleased with Stohlman's Sales and Service Departments and our visit least Friday was no exception. Bob Murphy, our sales associate, was very knowledgeable about the Outback and answered our many questions patiently and to our satisfaction. We were comfortable working with Bob. Richard was also pleasant to work with and he answered our financial questions completely and went to bat for us on the price. We will always lease or buy Subarus and will always deal with Stohlman. Alison Y. BauerMclean, Va

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rufsma

9 de jun. de 2011

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We wanted to say how positive our car-buying experience at this dealership was - especially thanks to Abe, our salesperson, and his approach and knowledge. He definitely let us know so much about the car we ultimately bought, and he managed to do it without our feeling pressured in any way. He's been in touch via e-mail and has continued his relationship with us even though the sale was completed - a new experience for us with any salesperson. Jaime Dent, Gen'l mgr. was a definite positive presence, as was the team we experienced at closing. We would enthusiastically recommend the Stohlman dealership based on the persons with whom we dealt. They have continued to include us in new owner meetings and have made us feel that there are friendly, knowledgable people to whom we can turn for information and service.

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Npembleton

8 de jun. de 2011

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Jordan Raport made my buying experience seamless and pleasant. I would buy a car from Stohlman and Jordan again and would recommend them to anyone looking for a Subaru.

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bkmxlplx

8 de jun. de 2011

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I visited this dealership to purchase a new vehicle. The sales managers were very friendly, very informative and willing to work with you. I was looking at both new and used vehicles and ended up purchasing a used vehicle.

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TALF

6 de jun. de 2011

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Previous Subaru owner (from a different area) so didn't need to be "sold" on Subaru. I called ahead on a Saturday morning. When we arrived, Anson was with another customer but was courteous about completing his work with them, and catching up with us after we had the chance to browse and look for a while (which we wanted to do). He was very professional about juggling a few different tasks even while we were there. The biggest thing I appreciated was how he was always willing and able to find exactly what we were looking for or thinking about, instead of trying to talk us into something that would be easier to find. Working with the finance manager (Don) was also very low pressure. Easily my best car-buying experience to date. Will definitely recommend the dealership and Anson to other people.

KD

Kenny Dar

2 de jun. de 2011

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I have only the highest praise for the sales consultant, Anson Lee Sam, who helped me find my perfect car -- a Subaru Impreza. Anson was everything that a customer could ask for in a sales consultant: he was polite, friendly, professional, attentive and understanding. He didn't try to sell me more than I wanted, but he helped me buy what I asked for. My respect for Anson is boundless. He is a credit to Stohlman Automotive which is a company of professionals selling a wonderful machine -- Subaru. Without a doubt I recommend that every prospective Subaru customer discover for themself the polite, friendly professionalism of Stolhlman Automotive, and, if you are as fortunate as I was, you could find yourself sitting in front of a person whom I am proud to have done business with, Anson Lee Sam.

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jillde

1 de jun. de 2011

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Scott Maynard was honest, knowledgeable and as helpful as someone could be. My husband started the negotiation with Scott on the internet. He never told us anything that wasn't true and kept all his promises. We live 4 hours from the dealership and he had everything ready for us when we got there so we didn't have to waste time sitting around. The finance guy (I'm sorry I can't remember his name) was also the best - very knowledgeable and didn't waste time. By far the best car buying experience my husband and I have ever had and we've bought a lot of cars! We will be back and we tell everyone about Stohlman!

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mapett33

28 de may. de 2011

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This is my second time around with this dealership.....very "user friendly" .... no high-pressure sales tactics !! Staff is obviously well trained with emphasis on customer service in all departments. Very efficient and professional. Would recommend to anyone!

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prpal

27 de may. de 2011

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I would definitely recommend Stohlman Automotive Group and their salesman, Nora Sokhon. Nora worked hard to find the particular used VW model I was seeking. He proved very informative about the product, did not try to oversell, and was communicative without being pushy. Their Business Manager, Christinia, was very patient in describing the various service plans and clearly knows her business.

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Ermise2

26 de may. de 2011

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USAA MEMBERS BEWARE! Salesperson did not deduct amount from USAA Price Protection Certificate - claimed he did. The General Manager Michael Rusnak) is the owners husband. Owners husband would not answer my emails and I reported them to USAA to stop referring servicemembers there.UPDATE - MY ISSUE WAS RESOLVED BY TOM GUZULAITIS THE DAY OF MY REVIEW. USAA DISCOUNT WAS REFUNDED.

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tanguz

23 de may. de 2011

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When we first met Mr. Jordan Rapport we knew very little about Subarus. Mr. Rapport was very helpful and in great detail explained the different models that existed and helped us determined which model worked best for us. He seemed very honest and genuine. Most importantly, we did not feel pressured into buying. We returned to meet with Mr. Rapport after visiting a Subaru Dealership in Rockville with a different experience. We have had many bad experiences in the past when buying cars from dealerships which is why we are very pleased to have found this dealership. We wholeheartedly will recommend this place, especially Mr. Rapport.

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verjoe

23 de may. de 2011

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I was referred to this dealer, and two others, using USAA's buying service. Joe was my contact there. He followed up quickly, was direct and his honesty was appreciated. He allowed me time to explore my options. There were other dealers that never followed up with me, and some used gimmicks to try and get me to take their deal. Joe gave me valid reasons to consider, and even suggested I research some things to assist me in making my decision.When arriving at the dealership to make my purchase, I was completely done with my paperwork and just waiting for the car to be cleaned up - all in 40 minutes!Based on price, service and follow through I fully recommend this dealership.

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mrjasey

20 de may. de 2011

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I recently bought a new Mazda MX-5 Miata with power retractable hardtop. While this car was a great entry level sports car, I was looking for an all weather capable sporty car like a subaru.Stohlman Subaru in Tysons Corner was able to offer me a more than fair trade-in for my 2010 mazda (unlike many other dealers in the area) and a great price on the used subaru. They were also able to get me good financing. The whole process was hassle free and the financing person walked me through all the steps.I would totally recommend Stohlman to anyone I know looking at new or used cars.

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jpgr8cafe

15 de may. de 2011

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We are a repeat customer to this Subaru dealership. We traded in our Legacy for new Outback. This experience was very pleasant and quite smooth. The staffs were extremely attentive and very professional. We will definitely come back when we are ready to trade in our new car. See you guys in 4 to 5 years!!

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vtnielsen

15 de may. de 2011

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I first contacted Jordan back in January about a new 2011 Outback. I test drove it and after much discussion at home, we decided to wait for a few more months. About a week later I received a follow-up email from Jordan thanking me for coming in and letting me know when we were ready and he would take care of us. About two weeks ago, I once again contacted Jordan and he confidently remembered us, after several months. Over the phone Jordan was able to find our car and we were able to get in and take the final test drive. We went in with a price we wanted to meet that was fair for both parties, they met the price and we drove home our new 2011 Outback! We want to thank Jordan Raport and Donald Kim for all their help with our questions and remembering us from the first visit. We highly recommend the great service and quality of their staff as well as their timely paperwork processing.

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ragden

1 de may. de 2011

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Anson was great. He greeted us almost as soon as we entered and was wonderful to work with throughout the process. He exceeded all expectations and was a genuine joy to work with. We ended staying there late into the night despite the fact that he had come in early that morning. Thanks so much!

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AndrewGlover

29 de abr. de 2011

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The team at Stohlman VW was very helpful. They were responsive to our internet request and found the vehicle we were looking for quickly. When we visited the dealer in person, the employees were friendly and polite. After we purchased the car, they took the time to explain all of the functions and features to us and to set up the radio, bluetooth, etc. I recommend this dealership.

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kayagil

26 de abr. de 2011

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Stohlman Subaru is a first class operation. We purchased 4 Subarus within trhe last 5-6 years from them and are planning to go back soon again to trade in one of our cars for a new one. The last car we purchase was an Impreza Outback Sport and Stohlman sales Associate Mr. Anson Lee was very helpful throughout the process. Honestly, very hard-working, professional, and pleasant -- not annoying. What a big difference a good sales person makes. Today, 4/26/2011, I took our Subaru Forester in for a reg/ular maintenance/service. Mr. Carlos Coreas saw me through from the beginning to the end with utmost competence and professionalism as he had done the last time I was there for a similar service. I highly recommend Stohlman's Subaru both for purchasing new cars (they have a large inventory and will get you what you want if they don't have it -- no kidding) and also for service and maintenance. If you're a Subaru owner, check them out, you won't regret it.

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iusiel

26 de abr. de 2011

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Super quick service. Walked in and was immediately assisted in a friendly and paperwork was processed for the simple oil change. After being notified by a cell call came back to pickup the car and even though my Rep. was on the phone was instantly helped by another representative and had paid up and in my car in about five minutes.I have used this dealer for several years and the customer service in the service department has always been very good.Only downside is premium of cost being a dealer but that is not something that should be a surprise and for most smaller price services/repairs I do not mind paying a bit of a premium since the quality of work has been awesome (proximity to my work also helps). An example of a repair where I have not used this dealer was replacing the radiator which had started to leak. The price here was 2.5x the cost that I ended up paying at another reputable local garage in Vienna.

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Vijay V

25 de abr. de 2011

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As a first time car buyer, I was very skeptical of finding a fair deal due to the stereotypical "sales pitch." And what I experienced was NOT a fair deal, it was a FANTASTIC deal and a fantastic experience altogether. The Stohlman Automotive team went above and beyond to accommodate my needs and budget towards my new car. They were courteous, knowledgeable, experienced and professional to a point of fault. They helped in every way that they could; with the paperwork, insurance, etc. Not only that, they were also able to provide the car, with the options I wanted due to their inventory. It was truly a sign and drive deal. I would wholeheartedly recommend them.

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drfeelgood

24 de abr. de 2011

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Bought a 2010 Subaru Forester. Great service, treated well price was reasonable Car was very hard to find (4 wheel drive 4 cyl manual transmission).The car is the best car I've ever owned. Drives great, features are wonderful.Sales people were attentive, friendly and easy to work with.I recommend them and will buy from them in the future.

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Slater

24 de abr. de 2011

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Anson was great to work with. He was knowledgeable, professional and courtesy. His follow-up and follow-thru were spot on. Great buying experience. Anson followed up with us on every question he had, and in a timely manner. We would definitely recommend him and Stohlman Subaru for our friends.

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blackrock1970

17 de abr. de 2011

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Stephan was a pleasure to deal with. Explained the features of the car and was very straightforward in negotiations. Entire process was hassle free, no "hard sell" tactics and I was out within an hour. Strongly recommend--best experience in buying any car in 20+ years

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cguest

15 de abr. de 2011

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Excellent service - no pressure sales - willing to work with the customer for as long (weeks) as it takes - the sales staff is collaborative and not openly competitive - the car was ready as promised - when promised - and I was in and out from start to finish with paper work in 2 hours (to include a test drive). highly recommend Stohlman's

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Aprilla

12 de abr. de 2011

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I participated in the zag pricing program and was very pleased with Stohlman's price. Coupled with Stephan's great customer service (no pushiness, only helpfulness) made me decide that today was the day for a new car. Would highly recommend Stohlman's, everyone was very friendly, facilities were great (changing table, family restroom, child's play area,good service hours with various shuttles and loaner cars available and new car owner night's to learn more about your car or ask any questions).

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GTIfun

6 de abr. de 2011

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I purchased my car from Scott in VW sales and I was immediately impressed by his professionalism and straightforward approach. Once we had picked out my new GTI we quickly agreed on price and the paperwork was handled without any of the "games" I've run into at other stores. What really impressed me however was how I was treated about a week later when I felt the car needed an alignment check. I told this to Scott on a follow up call and he told me to bring it in as soon as was convenient. Jack Smith in service took the car in, had it checked and made a slight adjustment for me. Jack made me feel like my concern was important and got it squared away while I waited. No problems since and would highly recommend.

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Masa

29 de mar. de 2011

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The service I recieved was very good. I am a foreinger but everyone was very attentive. The reasonalbe price, pick me up at the car rental shop, take me to the DMV (for acquiring a customer number), etc. So, I believe that I could made the best choice. I'm very pleased with my new car and their service.

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Scarelli

27 de mar. de 2011

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I purchased a new VW CC, got an excellent price that the dealership in Raleigh, NC said no one could match. The transaction was smooth and quick. I plan on reccomending this dealership to my friends, because driving 4 hours was worth the savings. Paul was on top of things and held the car for 10 days till I could get it.

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reedja

25 de mar. de 2011

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I needed to find the manufacture date for my Subaru and didn't have easy access to my vehicle (it's in one country and I'm in another) so I filled out the Online Inquiry expecting to have to make a call anyway. To my surprise, my query was answered in less than 30 minutes and it had the information I needed.Amazing and very prompt. It has saved me hours of time.Thanks!

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dougie_doodle

21 de feb. de 2011

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In my search for a new GTI, I encountered one dealer in my area who told me he had the exact car I wanted when it was clear he didn't have it, and another one who seemed to assume I couldn't go on the Web within five minutes to find out the invoice price he'd paid and what kinds of incentives he'd gotten. Right as I was getting really frustrated, I went to the website of Stohlman, where I'd bought my first Jetta nearly 12 years before. I found an "Internet Special" equipped exactly the way I wanted at a fantastic price, and got connected with a salesperson, Scott Chapman, who was extremely helpful and very forthcoming about what taxes and fees the quoted price did and didn't include. Even with the destination charge and doc fees (and the plane ticket from Georgia to D.C.), the price still undercut anything in my area by hundreds of dollars, and Scott waited very patiently for two weeks until I could find a weekend to fly up, pick up the car and sign the papers. There wasn't any funny business or hidden charges in the business office when I signed all the paperwork and wrote out a check for the down payment, and now I'm riding around in a GTI that's EXACTLY the car I wanted. Major props to Scott and business manager Menhee Lee not only for giving me a great deal but for making the whole process as efficient and stress-free as it could've possibly been. It was totally worth the travel time, and I'd recommend Stohlman to ANYONE on the East Coast looking for a VW or Subaru.

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sportwagenman

30 de nov. de 2010

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My experience purchasing a new VW Jetta Sportwagen from Stohlman was excellent. The one thing I can not stand when shopping for cars is disohonesty and traditional stereotypical games. At the first whiff of the BS I move on to another dealer, which is how we ended up at Stohlman. None of the nonsense was present when we purchased through Hoang at Stohlman. He was honest about the pricing and what was included and lived up to the deal. No efforts to push overpriced extras from sales through the business manager, Lee. All were very professional.After completing the purchase of the vehicle Hoang took the time to explain all of the little electronic gadgets that cars come with now - setting blue tooth, how to use the SD card slot for music, the alternative corded port for MP3 players, wipers, dsah lights, heating, brakes, sunroof - I am sure I will forget half of what he explained, but it will be a good head start when I go to read through the manual.I just purchased the vehicle so I can not speak to the follow up, but my impression is it will be equally professional.

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EyeDreamt

15 de nov. de 2010

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I bought my car used, a 2009 Mitsubishi Lancer from this dealer. A month later one of the keys stopped working. I scheduled an appointment with the dealer, and in the meantime installed an aftermarket sub-woofer and amplifier in the vehicle. When I brought the vehicle in to have the key reprogrammed I was told they couldn't get the car to go into reprogramming mode, and that they needed more time with it. I said OK, I'll have to schedule another time. A few months went by and I didn't think much of it as one key still worked. I got fed up with the stock stereo's reception, and installed a new aftermarket head-unit. A few weeks later my wife started driving my car more often, and the annoyance of having just one key became apparent. So I took the car in again, and arranged to leave it there all day. About half-way through the day I get a call saying "We cant get it to go into programming mode, we told you we needed you to remove the stereo last time you were here or else we cant work on it." This was the first time they had said the stereo was the cause (It makes no sense to me as to why a key won't program due to a stereo). I tried to explain to them that the scar was stock when the key stopped working, and that the head unit want there the last time I brought it in, but I was interrupted repeatedly. I asked to setup a meeting with the factory service rep thinking I would get some relief from the rude dealership service manager. Boy was I wrong. After 3 weeks of waiting, I finally met with the factory service rep, the dealership shop manager, and the technician who couldn't get the car to program the key. Once again he tried, and once again the car wouldn't program. He also tried to program a new key, and that didn't work either. The tech pointed at the head-unti, and said "It's the damn stereo causing the issue", to which I responded "Really? Because that wasn't there the first time it came in." The tech responded "I'm not going to argue with you." I of course pushed the issue, asking "Was the stereo installed the first time I brought it in for this issue?", again the tech refused to answer by simply ignoring me. So I turn to the factory rep and say "See, he won't answer because he knows it wasn't." At that, the dealership shop manager told me "After your done talking with the Mitsubishi Rep, I want you to take your car, get off my property, and not come back. We will not work on your car any more." I was completely taken aback, to be told to leave because they couldn't fix the car and we lying about the issue. When I asked why I was being told to leave I was told it was "because you called my tech a liar." The rep, of course being buddy buddy with the manager told me I would need to have the entire stereo removed, the original put back in, and then take it to a shop 30 miles away. He also felt the need to add "And if that shop thinks the stereo could have caused damage to any part of the car, your warranty will be void and you will have to pay for the repairs yourself." So here I am, unable to get my car serviced without removing the stereo first, and even then, having to go to a shop 30 miles away, all because Stohlman Mitsubishi, and Mitsubishi in general, refuses to honor the warranty on the vehicles they sell. And if you call them out on their shady practices, you will be banned from the dealership... but I bet if I go in there and tell them I want to buy a new car, all of a sudden I will be a "valued customer" again.... or at least until that car breaks.

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WayneWV

2 de oct. de 2010

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I'm sure anyone who is looking for a car that has visited a reputable dealership called to ask how your visit was. I bought a used 2002 Highlander and never received as much as a courtesy call, thanks for your business NOTHING. Now I now why....the engine is burning so much oil I have to put a quart in every 1000 miles. The put new brakes on but were too cheap to cut the rotors so when I apply the brakes it vibrates. They will tell you how they are the #1 dealership....#1 for what RIPPING PEOPLE OFF of their hard earned money?????

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Burnt

15 de ago. de 2010

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Over 300 hundred dollars just to tell me there is a problem in the transmission when AAMCO provides the same advice for free...do I need say more? Never returned a phone call until I requested they stop work then wonder of wonders the work was complete please pay up. These guys are a consumer night mare and really need to be investigated!

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jetta1211

15 de jul. de 2010

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I purchased a 2008 VW Jetta here in spring of 2008. I chose to purchase my vehicle here when the salespeople were much more helpful, friendly and sufficiently attentive (not too much pressure but ready to discuss options and pricing when asked) than other dealerships I looked at the DC area, particularly Congressional Mazda/VW in Rockville (disliked).The sales staff at the time of purchase were good, working as expediently as possible for a new car purchase.I take my car here for all my servicing needs. When I had a problem with the paint on my Jetta staining too easily from tiny drops of gas near the gas tank (it was the first year that specific shade white was mixed and used) the service director was extremely helpful in getting the small spots eliminated. The service staff typically remember me when I come in, including the service director, which is impressive.In my experience, the servicing has always run on time, and they typically finish earlier than the estimated time. The one time a small mistake was made (radio being put into the car hadn't been checked when mailed to Stohlman from the parts place), the VW service employee on duty (Bobby S.) kept me posted and was very apologetic about the delay and error, which actually wasn't even his dealership's fault.I would recommend this dealership to friends or family buying or servicing a Volkswagen.

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gomaguy

5 de jul. de 2010

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Purchased a 2003 Mitsubishi Montero on a Sunday, trading in my car. The inspection sticker was almost expired but the salesman told me to go ahead and bring it in during the week and they would fix it since they couldn't sell a car without a valid inspection. I came in on Thursday after work only to be told that the service department didn't take cars after 3:00pm. I was told to come back on Saturday. At that time, I told them that the payoff for my trade-in turned out to be about $350 less than what we had agreed. I was told no problem I would get a check for the difference. I came back on Saturday and was then hassled by the service department (Lour Delgrada) for coming in without an appointment. He was very rude and disrespectful. I didn't get my car back until the next day. It did have a new inspection sticker on it. After a month, I still hadn't received the check for the money I was owed. I called the salesman and was told they were looking into it. After two months, I called again and was told that the payment was delayed since the registration process hadn't been completed. Seems the car needed an emissions test. Why it wasn't done when the inspection was done, I have no idea. I arranged to bring in the car on Saturday. Again, ran into Lou. Same rudeness, same disrespect. This time, I didn't get my car back for several days. I had to call the service manager to resolve this. I finally got my car back, with the emissions done. The same day, I received a check in the mail, along with a note that Stohlman Mitsubishi didn't register my car since I had failed to get the emissions testing done on my car. And when exactly was I going to be told I needed one to complete my registration??

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DJRobinson13

18 de may. de 2010

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The worst car buying experience I've ever had! It started with the usual searching and comparing vehicles and dealerships. It culminated in getting the "out the door" price (confirmed several times) between two different manufacturers and choosing, what we thought was, the better value for the money. The car was ordered and several weeks later when we went to pick up the car, we were informed that the price wasnt really the out the door price, but rather a sale price which meant that another nearly $1400 had to be paid!While we negotiated the price down (split the difference) and then further to include a maintenance service, the sales representative was eager to get me out of there as this car is selling very fast and someone behind me was likely to pay the full price. Bottom line is that there was no integrity on the part of the sales representative and his immediate manager could have cared less as well. I had to go to the General Manager to further the negotiations and get the car. To be clear, the bait and switch tactics applied have no place in American business in 2010 (if ever). The purchasing process was terrible and ruined what was meant to be an exciting event. Im glad to see that services such as this (Dealerrater) are available to warn others of this practice still being used by some in selling cars.

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MATT0404

13 de abr. de 2010

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I recently put a deposit on a 2008 VW R32. My initial deposit was $500 but I was pressed to increase my deposit to $1000 to show good faith. The car was described as being in perfect condition with the exception of a hardly noticeable scratch on the rear passenger side fender well. I took a day off work, traveled more than 300 miles to pick up this car and, 5.5 hours later, finally arrived at Stohlman VW. The car was in much worse condition than described. It had significant paint damage. There were spots where an unskilled hand had burned through the paint with a buffer, deep buffer-induced swirl marks all over the car, acid spots (most likely from bird droppings, or tree sap) on the hood, scratches all over, and a dent, on the roof from a roof rack, 4-6 deep scratches on the front driver's side bumper, and significant curb rash on the wheels. Far more than what was described to me as a barely noticeable scratch on fender. Needless to say, I left without the car and with the promise that my $1000 deposit would be refunded. This was April 1st. It is now April 13th and I've yet to receive my deposit refund. When I agreed to put a deposit on the car it was described as "fully refundable". These guys are the epitome of sleazy used car dealers. My advice is to stay as far away as possible. Look elsewhere for your next vehicle.

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Frustrateduser

22 de ene. de 2010

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Very cooperative,friendly and the best guys I've seen.They helped us search for cars from different locations even though they were not having in stock the car we wanted and showed us differnt models and interior of cars patiently.I recommned to see Deiter Connrad in sales dept.

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elgebi

17 de dic. de 2009

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I bought a Used car from this delaership, guess What?? the car went wrong after 4 days, the transmission failed, the brakes needed to be replaced, fron rotors needed to be replaced as well, engine mount needs replacement, coolant hoses, Idle control valve failure, After having the problem, i got it checked bya honda dealer, and they estimated $ 8,500 of work to be done. Thank god they put me on a 90 day warranty, but the warranty denied the claim because they said they were pre-existing condition, so they would not cover it, since this was a delaer warranty i had to step on ther toes to get this repairs done.I called them , brought the car in, they said they didn't know what was gonna happen, finally, they probably lied to the warranty company saying that the vehicle was fine at time of sale. Finally after the warranty company approved the claim, they "said" they repaired the transmission, but guess what, no receipt at all for the work, this is incredible, the warranty company paid them and they don't give me any receipt for what they were supposed to do. So Stay away from this dealership, if a knew before they were a ripoff, i would promised myself not to come to this dealer. And I already did promise myself not to come back to this dealership, they have lack of service, they don't care about anything once you've come out of their lot. STAY AWAY FOR REAL YOU ARE GONNA BELIEVE ME IF YOU COME TO THIS DEALER AND BUY CARS OR GET SERVICE FROM THEM.

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leaf01

10 de dic. de 2009

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My 2003 Passat is definitely of very bad quality. I was told the famously problematic coils has been changed before I purchased it as a new car (from another vw dealer), still had coil problems after I bought it, which brought me back to the dealer's so many times, even the shuttle driver at the dealer's knows me and wish me do not have to go back again. Now warranty expired, I was in the dealer's for a factory recall on the coils again. On top of that, they said I have two light bulbs went out that'll cost $35, and another $800 worth of other repair, which I decide to do at other cheaper place. When I pick up my car, I was told $35 is for each bulb, including one in the back that I could have just change myself if I had known that it'll cost so much. Let's say it was my mistake to believe they'll change two bulbs for $35, what made me really upset is their attitude, just like the previous reviewer said, basically "pay up and get the hell out of here!". Since the warranty expired, they can always find something seriously wrong with my car. Last time they gave me an estimate of something cost more than $1000, I end up fixed it for $200 at another place. I used to like this car so much that, 3 years into having it, after many trips to dealer's for repair, I still tell my friends I don't regret getting it. But by this point, I totally understand why some people buy a boring but very reliable car. Not only there's a time/money cost every time you go back to the dealer's to fix something, they also make you feel bad, almost as if intentional. This is definitely my last vw car.

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vid

4 de nov. de 2009

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This place is a rip off. I had a very bad experience with their service department. They recommeneded and charged me for transmission flush, coolant flush etc, etc. about 6 months later, I took my car to another service station and found that they never did any of the work that they charged me for. Complete Rip Off. Also the guy who dropped me off at work when I left my car was very rude and asked for a big tip in a very unprofessional way. I would rather get my car serviced at a gas station rather than these guys!

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heartbroken

25 de sep. de 2009

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It's no secret the people who work at service departments of car stealerships are not the most honest people but the service people at Stohlman VW are jerks who will lie, intimidate, and tell you to "pay up and get the hell out of here!" I brought my car in because it was having transmission problems. While shifting the car would jerk. However, the 4yr/50k mark had just barely passed so I was only left with the powertrain warranty. I had always had my car serviced at Stohlman (and payed them lots of money in the process) so the check-in process was simple. Ten minutes after I left the dealership I got a call from the service advisor (Brent) telling me to come back so I would pay the $98.00 diagnostic fee. When I told him he should have told me this while I was in there signing the papers he told me I had no choice otherwise they would not look at the car. When I asked for the service manager he said "Why are you threatening me?" What a fool. This guy was just trying to cover up his mistake which later after talking with the service manager (Joe) we both confirmed it was his mistake. A couple of hours later I got a call back from another service advisor (Jack) telling me there was a problem with the transmission and that it needed two parts to be fixed. I had to pay for the first part ($260.00) and the powertrain would cover the second part. When I told him both parts should be covered under the warranty he said I was lucky not to pay the $98.00 diagnostic fee and should just accept the charge. According to him "I had no other choice otherwise I will have more problems if I left the dealership without accepting their offer." Without much choice and unable to get in touch with the service manager I agreed. After doing some research and calling other dealers in the area I found out the part they were charging me only cost $100 at most - installed. Just because they did not charge me the diagnostic fee they were charging me double what other dealers were charging to change a simple part which I could have changed myself. When I went in to pick up my vehicle I saw Jack and asked to speek with Joe who was in his cozy office. I told Joe "please help me out, times are rough, I have always had my car serviced with you guys so please cut me some slack this time. The powertrain warranty is very subjective and you could have this part covered under the warranty." He said "I could do that but we've already written the paperwork." With Jack standing next to me telling me to pay up Joe looked at me and said "Just pay up and get the hell out, I have had enough of your bickering." My jaw just dropped and I payed and left. Bottom line is, take your business somewhere else. The people are Stohlman are jerks who don't care about you.

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amcgrath815

21 de abr. de 2009

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The car buying experience with Dieter was the easiest I've ever had, outside of using a buying service! I knew what I wanted, so when we talked on the phone, we had a price agreed to in about five minutes. I had been shopping around, so I knew what I wanted to pay, and what other dealers were offering. Dieter took a few hundred dollars off the price to beat the other dealers. He had the car for me in a couple of days.Their service department has been fine. They forgot to reset the computer the first time I had it in, but I took it back in and they reset it in five minutes. They still owe me a car wash, but they are friendly and quick.

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rjsurratt

18 de mar. de 2009

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Bought a new Tauareg from Stohlman in 2004 and have regretted it ever since. Car has been in the shop more times in the three years under warrented than all my previously owned cars combined. I've takend the car in 9 times to fix the tire pressure monitoring system - they can't turn it off and to this day it still does not work. Tried VW America to no avail. Car just came off warrenty and I took it in for 1) tire pressure monitor not working, 2) window shade not retracting, 3) headlight washer cover fell off while driving (second one at a cost of $120 per plastic cover), 4) dash lights stopped working, 5) airbag light on indicating problem, and 6) ticking noise under dash. Just got a call from service, total cost with 40k service is $3100 and they recommend changing my vbelt for another $240 and flushing coolant for $240. This is for a car with 38,000 miles that I have had serviced everytime at Stohlman and has been garage parked and never off road. Called Lindsay VW in Sterling, their cost is about $1000 less for the same work and they think the airbag light just needs to be reset.I would strongly recommend not buying a car from Stohlman and absolutely not having one serviced there, or at a minimum, get another quote before you have any work done there. I live one mile from Stohlman and will be driving out to Sterling after this experience.

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Beetleowner

26 de ene. de 2009

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My wife went for an oil change and tail light. The service writer came back claiming there were oil leaks and hoses that had to be changed for a total bill approaching $1000. We've had no leaks or even low fluid levels. We asked to see the issue, we were told we couldn't see it because it was internal. They were totally unable to explain the issues when I showed. The drain plug they returned as being damaged had clean threads. All this challenges the credibility of the service operation for the second time.About a year ago Stohlman claimed another problem, which we had another mechanic also check. He couldn't find anything, even after we showed him the write-up from Stohlman. Doubt we'll be back to this operation.

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vaman878

6 de ago. de 2008

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From my point of view, this dealership is a bunch of rip-off artists. I have dealt with them since 1982, and have purchased two new cars, several used, and have taken family members to purchase used and new cars. I took my sister there and she bought a new 2005 Eclipse. At 12,000 miles she had trouble with her lighter socket, and she took it in. They told her it was not covered, and since she had plugged a GPS into it, she was to blame for the damage. They told her it would take a whole new unit to repair at a cost of over $400. I told her to call the Mitusbishi Manufacturer, and they told her it "should be covered"...so, she called Stohlman back and they told her to bring it in. This time they told her it was only a "bent prong" and they could fix it very quickly. They did not, however, refund the $100 plus she had already spent towards repair of the socket. How did it go from needin a whole "unit" to just a "bent prong"? One more incident: My daughter's 2001 Eclipse (purchased there) was brought in for normal maintenance. They called and said it need many repairs, and the total was well over $1000.00! She refused and we took it to Dranesville Auto. They did the maintenance, and the total charge was a little over $200. They did not find evidence of the oil leak (told by Stohlman) or the "bad hoses" all needing replaced. Interesting. OH..did I mention they add a lot of "little" things, and when I finally had it and pitched a fit, the service manager came out and "waived" the other costs. I am convinced that this dealership has bilked millions of dollars through the years from customers (me, included before I quit trusting everything they said), and continue to do so. I would never, ever use them for sales or service, in spite of the many years and probably $100,000 dollars spent on new cars and used cars. To me, the are a bunch of dishonest people out to make a buck however they can.

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BigMac

30 de abr. de 2008

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Stay away from this dealership...save your money...you will be treated like dirt...I would never recommend this dealership to any one...don't even drive past this dealership...they are horrible...I went there to buy the Lancer GTS...The sales person was really nice..and got the car that I wanted..but they would not even drop a penny in price...I told them to give me an accesory if no reduction in price...they told that if I don't feel comfortable with the price..then I should not buy it...like they were doing me a favor by selling the car...I ended up buying the car because I feel sorry for the sales person..because he located the car for me from other dealers and brought it here...brand new with 7 miles 2009 GTS..fully loaded...so I did not want to leave...without buying...But remember one thing...once their deal is done...you are no one...so go somewhere they treat you like a customer...I would recommend Ourisman Mitsubishi in Maryland..because I bought my Eclipse from them..but now I was too busy and they did not have the color that I wanted...so I had no choice...AGAIN...STAY AWAY FROM THIS DEALERSHIP IF YOU CAN!!!

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ydonnay

29 de may. de 2007

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5/29/07I purchased my 2006 Passat via Inernet sales group. I have taken the car in for numerous small "fixes" and regular service, I am very satified with the service. Now the product and VW of America's customer service, well that is a different story. The workmanship is not stellar (evidenced by the need to perform "recall" repairs and/or updates) ; the corporate office's follow-up customer service training etc is lacking...but I like the looks of he car, the ride and the implied safety features. In summary. VW Stohlman has very good customer servie, VW of America could learn customer servie from Stohlman

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Mhioka

6 de nov. de 2005

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We really enjoyed dealing with Stohlman to purchase two cars ,one VW Passat last year and the other car just recently. In both purchases, they worked very hard to end up to give us very reasonable deals within our budget.Dieter is very attentive and patient to listen to our requests. He strives to make us happy as much as possible. He is a great experienced salesman. Mike was our first salesman at Stohlman to deal with our first purchase and is now sales manager. He treated us as still being his direct customers. He gave us an assurance of Stohlman's commitment to address customer satisfaction thus we decided to stay with Stohlman.

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terphere

3 de nov. de 2004

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I would never recommend anyone buy any of VW's piece of crap cars. They are the worst made cars on the road. My 2001 Jetta was in for service a week after I bought it because of a faulty master cylinder. From then on for the 2 years that I had the car, it was in about 20 other times. What a piece of junk. My advise to all in this country who has just elected for 4 more years of hell, is never to buy a VW. I would rather have a Ford.

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hunt1976

16 de ago. de 2004

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All those people with good experiences, well you got lucky! My wife bought her '02 Passat from this dealership. They ripped her off on the price (I was off-shore on duty), when I came back I was disappointed but didn't express the feeling too much. Afterwards when we have had gone there for servicing, the crew has always been rude, they are not helpful and they treat you like an un-valued customer. Once we dropped off the car for repairs and it came back with a dent in the rear bumper. Took them more than 2 days to fix that and NO LOANER CAR ever. That was there big selling point to my wife, we will have a loaner car anytime you need repairs. Now my wife has to drop the car off for 3 days for them to fix a clucking noise and STILL THEY ARE NOT GIVING HER A LOANER CAR. THEY ARE A BAD BAD BAD dealership.

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g6civcx

11 de jun. de 2004

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I got the car without a markup. I was lucky. They treated me well because I had a good credit app.<br><br>I took delivery of my car, drove off, and never looked back! They have a very bad reputation for service. I will never bring my car there for service.<br><br>There were complications with the paperwork because they made mistakes that I had to later correct.<br><br>Overall, I felt very belittled. They treated me like a little kid in an aeroplane shop. Though I don't look it, I've been in the game for a long time. The only reason I put up with them was because they had the car and they didn't mark it up.<br><br>Shop elsewhere if you can, and definitely don't come there for service.

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gbox

5 de mar. de 2004

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Stohlman is certainly the worst Volkswagen dealer in the Washington, DC/Metro area. I've had multiple encounters over several visits, including both service appointments and potential sales, and every single time I've been seriously disappointed by the dealer's representatives.<br><br>I really enjoy my current VW and I do have an appreciation for the entire model line-up, but I can't recommend Stohlman to anyone for anything. Don't waste your time or energy at this dealership, you'll most certainly be disappointed in the end.<br><br>Please take note that I have raised issues directly with Stohlman's management and with Volkswagen of America, offering each ample opportunity to address my dissatisfaction, but neither made any attempt to turn my experience(s) into something more positive. I offer my review here on dealerrater.com not as an anonymous rant, but as a customer who has not received any acknowledgment from VW or Stohlman in my previous attempts.<br><br>If you have a VW and need service or if you're interested in a new car, try any dealer in the DC area except Stohlman. <br><br>VW of Alexandria, while in a shadier part of town, has much better service even though their facilities lack the shine of Stohlman's.<br><br>VW of Fairfax is pretty decent, from what I understand, but I have no first-hand experience with their staff.<br><br>Springfield VW is an average, but positive dealer, from what I've heard.<br><br>Finally, Martens (in the District) is supposed to be great, but again, I have no first-hand experience.<br><br>Good luck. Avoid Stohlman and tell your friends the same.

Además, Stohlman Automotive of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados ​​a la venta. Desde autos usados ​​de bajo kilometraje hasta autos usados ​​más baratos, hay algo para ti de Stohlman Automotive. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. Stohlman Automotive es definitivamente el mejor lugar para comprar autos usados ​​en línea.