25msojr

31 de may. de 2015

I am a former Toyota MDT (master diagnostic technician) / ASE master technician and worked at 2 Toyota dealerships in the southern IL AREA FOR A TOTAL OF 9 years before getting out of the business. My wife and I were looking for a new Toyota 4Runner and this was the sixth and final dealer that we tried to buy a car from including the two dealerships that I was formerly employed at and WOW WHAT A GREAT EXPERIENCE!! Special thanks to Kery and Dave. I HIGHLY recommend Straatmann Toyota to anyone looking for the same experience that I had today. I only hope they my stumble across this review and understand how appreciative were are.

kim.milberg

30 de ago. de 2014

I got stranded in my 09 toyota Camry when I inadvertently pumped diesel instead of unleaded gas into the tank at a station on I-44 and 100. I had to have my car towed to the nearest Toyota dealer and Straatman was it. I have to admit that I was hesitant not going to my regular car place, but Greg at Straatman put my mind at ease right away. He called me when they found out what was wrong, then laughed that I would never live that mistake down in my family; he laughed saying, 'yeah, probably not!'. He didn't know the exact price before they started pumping out the diesel fuel, but told me about the disposable fee, and that the car would be fine after they got it all out. It wasn't cheap, since I had a full tank, but all in all the experience with Straatman was a good one, and I wouldn't hesitate going back.

depshf84

4 de sep. de 2009

My vehicle left me roadside and I had it towed to Straatmann Toyota for service. I called to let them know what the problem was, and I could not have been treated any nicer than I was on that day. I turned out it was a warranty problem and I was given a vehicle to drive while mine is being serviced. I highly recommend Straatmann Toyota for any service needs on your vehicle. Thanks again for all you kindness.

henbacker

27 de mar. de 2007

Although they're a little far out west for most folks in the St. Louis metro area, my wife and I have had two relatively pleasant experiences with this dealership. They didn't answer e-mail requests, but promptly answered phone requests. Their initial price quote was good (although not great) over the phone, but they agreed to meet any other St. Louis area dealer's price (and they did). The F&I guy is a little bit of a head case, but most F&I guys are (just practice saying "no" at home for a while, and you'll be fine). Even though it is a little bit of a drive to get out to see these guys, it will probably be worth it to you when you are ready to buy. Although I'm sure they'd be more than accomodating if you wanted to do a test drive, there's no reason to go all the way out to Washington, MO to do such - just make the trip when you've settled on what you want and are ready to seal the deal.

henbacker

31 de ene. de 2006

Went here after being jerked around by every Toyota dealer in metro St. Louis for nearly a month. I'm glad we did - within 1/2 hour we came to reasonable agreement on a price for a new RAV4, and drove it off the lot the next day (we finalized our own financing in the interim). IMHO, if you're thinking about a Toyota and you live in the St. Louis metro area, I wouldn't bother with all the con artists in metro St. Louis - the longer trip is worth the savings on price, not to mention the hassle you'll get in the immediate metro area. If every customer knew about this dealer, I'm certain the metro area's toyota dealers would all be out of business.