Debra VanT

13 de dic. de 2014

Told me I must be rich if I was buying a third car, then said I should come back with my husband.

New friend of Car.com

17 de sep. de 2014

It was pretty good experience. I just look at the website, found what I wanted and it brought me to my new car. They hook me up with the Seller and in a few days I bought this car. Thanks a lot! So easy to use the website and very nice search software. Thanks to my friend for good advise. Yury

Hally B

8 de sep. de 2014

I had shop for a new car for months and I narrow to a new Subaru and I contacted 6 different dealerships and Subaru of Glendale was the first to respond and gave me the best price. I was treated as a king from the beginning to the end and could not ask for more. They earned my business for life. PS my dog "Bonzai" loved them as well, it is a great and excellent animal friendly dealership as well:):):)

yanira sanchez

29 de ago. de 2014

Really bad experience I have in my life they discriminate me because I Latin person. I have the money to pay but my last name is sanchez maybe if have different ethics. They treat me better.

teknoholic

17 de jul. de 2014

My main issue with this dealership is that their refusal to do warranty work on my problematic back-up rear camera. They claimed that I voided my warranty when I installed an XM radio which was only hooked up to the AUX line. It doesn't make sense to me how that is connected to this issue. The service manager and rep wouldn't even explain to me how my XM radio causes the back-up rear camera to not work. They just kept saying "Sorry its their policy". So, by looking at the XM radio, they just right and there assume it's the reason without even checking if it's the reason. I have asked many other people, including mechanics, that this is BS and that it should be checked out under warranty.However, what broke the camel back for me is that when they supposedly did the point inspections, they claimed that my brakes are ok; gave me a green check. In fact, my brakes do need change; I had other mechanics inspect it for me and told me I need to change it. I distrust this dealership as a whole. I don't even think they do the point inspections anyway.Not to mention, the revolving door on their service reps is just a sign that they don't do a good job.

"Upstaires"

14 de jul. de 2014

I have never been treated this good in any service department ever. I will service and buy my next car from Subaru of Glendale. Also while I was waiting for my car a very helpful gentleman from Internet department showed me the inventory and explained to me about all new Subaru product.

Danny chan

2 de jul. de 2014

I recently purchased a new Outback from the internet sales department. The buying process was very easy. I received a upfront quote. They did not have any extra items installed on the car like a other dealership i visited that offered a very slightly lower price and when i arrived they already had Lojack installed. Raiding the price more then Glendale Subaru. I really appreciated how upfront the Subaru of Glendale did business. They even have a completely Different show room just for the internet sales department. Check them out if you are in the market. Chris was my sales person and his manager Edward was very nice as well.

Johnny from Santa Monica

2 de jul. de 2014

I never been to a dealership and met someone with such a passionate drive in what he does. Anthony definitely made our car buying experience turn from night to day. By the time I knew it we were already going into finance. Best part about our process is towards the end, we asked him how long has he been doing this and he said only 4 weeks! He still has to write his name on his business cards! I Highly recommend Anthony in the Internet Department to anyone.

Felipe Navarro

2 de jul. de 2014

I bought an Outback from Danny from Subaru of Glendale, and I inquired about the vehicle via internet and i got a response not even 5 minutes after, he called and asked me exactly what I was looking for and the color, and after I told him that, he sent me a price and it was the best price without hanggling or a second email. So, I went in with my guards up and as soon as I saw Danny, my guards were down,because he gave me the exact price he quoted me and I didn't even have to show him the quote he sent me. In my life time, I've purchased 10 cars, and this was the best experience I've had. If anyone asks who and where I bought this vehicle from, my answer will always be Subaru Of Glendale and Danny. Thanks Guys!!

pablo sanchez

2 de jul. de 2014

I bought an Outback from Danny from Subaru of Glendale, and I inquired about the vehicle via internet and i got a response not even 5 minutes after, he called and asked me exactly what I was looking for and the color, and after I told him that, he sent me a price and it was the best price without hanggling or a second email. So, I went in with my guards up and as soon as I saw Danny, my guards were down,because he gave me the exact price he quoted me and I didn't even have to show him the quote he sent me. In my life time, I've purchased 10 cars, and this was the best experience I've had. If anyone asks who and where I bought this vehicle from, my answer will always be Subaru Of Glendale and Danny. Thanks Guys!!

Stephen S.

4 de abr. de 2014

Very prompt and clean facilities, a large inventory, complimentary shuttle service, free car wash with every service, and a welcoming play area for my little guy to play in? What else could you ask for? I am very happy I found Subaru of Glendale for my Subaru needs.

Naturaleza

27 de feb. de 2014

This was my first time visit to Subaru of Glendale and yet was a great first time experience. They did the job promptly with a very reasonable price. The waiting area was not Hugh like most places in Glendale but was very clean and friendly with flat screen TV, Coffee and fresh pastry. I defiantly will go back.

Romik

19 de feb. de 2014

I was only looking at used cars and was not planning to buy one till 2015. After meeting with sales person and then met the manager Mike I was so happy and respected by them that I decided to purchase a car at the impulse. They are the best and I wish them lot's of selling.

Steve

19 de feb. de 2014

I have bought a few cars in the past and didn't have any product knowledge about the Subaru brand, while at the Toyota dealership on Brand Blvd to test drive the Rav4 I decided to also walk in there to see how their cars looked. Based on my experience as to how the salespeople attack you I was quite defensive initially; but to my surprise the salesperson there was very friendly & wasn't pushy at all. He was very helpful & showed me the Forester compact suv which to my surprise had won the Motor Trend Sport Utility of the year. He showed me a few videos comparing the Forester to the competition, words cannot do justice to the insights that I got then and there. I just wished that I had bought a Subaru instead of the previous vehicles that I owned. I test drove the car, fell in love with it & am very happy to have made that choice. The process was very smooth & fast, it took me under an hour to get into finance and drive off with my new car. I highly recommend this dealership.

Marry Ann Dececko

19 de feb. de 2014

Really really amazed by professionalism of the Sales Rep. "Romik". What a great guy, what an awesome experience buying a vehicle. I've bought so many in my life time, but this was absolutely the best ever ! Thank you Subaru of Glendale !!

Green life

18 de feb. de 2014

I have had a fun time buying car. The General Manager was great he came and shock our hand also they have a BELL which you ring when you purchase the car and everyone works there stop and clap hands.

Maribel

18 de feb. de 2014

Very friendly staff, knowledgeable, and helpful. Everything you would want in a dealer.

Princess

18 de feb. de 2014

This was my first Subaru purchase ever but the 9th in my family. I was stunt with the way I was treated and the smoothest transaction ever. After we were done the car was fully gassed up, Washed and delivered to my home. The salesperson went over the equipment and made sure I understood how to use every nob.

ecobando

22 de dic. de 2013

The Internet sales agent Jojo checked other dealer's inventory within a 50 mile radius of Glendalein order to make the sale. They did not have the particular Subaru Forester I wanted.Jojo found the 2014 Subaru Forester Premium 2.5i manual transmission at Costa Mesa Subaru.He drove to this dealr to bring the vehicle to Glendale Subaru where I purchased it and drove it home.

Mark Rosenburg

6 de nov. de 2013

The Sales department knew the product and excellent inventory also I had a great experience in the Service department. Friendly dealership and clean place.

David

25 de may. de 2013

Found a used car here on Cars.com. it had very low miles for the year and model. I agreed to buy it for the listed price, signed papers and sent them back fed ex overnight. 2 days later I flew there from Phoenix and went to pick it up and drive it back. They said they would have someone pick me up at the airport and bring me to the dealership. I got there and no one was there. I called and they said take a cab and we will reimburse you. I got to the dealership and a salesman named Andy was there to greet me. He was very nice but the car wasn't ready and they didn't have paperwork ready. After about 2 hours they called me into the finance office and said the fed ex paperwork didn't get there (i'm sure it did the day before) so they had to "re-do" the paperwork. I told them I didn't want GAP insurance and the paperwork I signed didn't have it so, I'm pretty sure it was a trick they use to have another chance to sell it. I didn't want it but he kept pressuring me to buy it. he offered a lower rate if I did, so I agreed to it just to get out of there. it took almost 3 hours total. the reason I signed papers in advance was so I could just go there and pick up the keys and drive away, obviously that didn't happen. The good things, they offered me lunch while I was waiting, they did reimburse the cab fare, the car was as advertised. They washed the car. Andy was nice. Just expect them to hard sell the GAP insurance and extended warranty with any car you buy there. Expect to spend half your day there.

glendale_alex

20 de feb. de 2013

I just wanted to say 1)how happy I am that I got a Subaru from Subaru of Glendale! I love my Impreza!!! 2) how professional and friendly everyone is when I go to get it serviced. I brought it in for the software update and to check a dash board light and everyone was so nice from the man in the service office, (I think his name is Ross,) to the guys who were washing cars, everyone was very friendly and professional.

New To Cali

4 de feb. de 2013

I went in fully expecting to buy a 2010 NIssan Pathfinder. I'm aware they are a Subaru dealership, but they had what I was looking for. However I had done a little research and realized there were 3 dealerships with similar vehicles. I came here first as they were the closest and quite possibly would have the best price. After test driving and asking several questions that generated the response "I'm not even sure." from my sales guy. I decided to try somewhere else. I test drove another one and still gave this dealership a chance to at least negotiate with me. They must have thought I was lying about what we being offered and asked me to send them the link to the page. I gladly did. There advice was to buy the other one. Which I'm glad I did, because it had 10,000 fewer miles and was a Certified Pre-Owned.

BThom66

23 de ene. de 2013

I must say I had the best customer service so far in my car shopping weeks here. We were greeted nicely by John Martin upon entering the lot. After a few hours of walking down Brand, I was getting frustrated at the lack of selection and of receving help from any sales guy. When we walked into Subaru, John was nice and showed us around.My car-knowing friend, Byron N. suggested I take a look at the Impreza. John walked us over to some of the sedan and hatch. I was quite impressed with the low price and nice interior. John was not pushy and he understood I was there to still decide on a car I wanted. He offered to let us test drive which is unlikely from many dealers if they think you won't make a purchase day of. He kindly unlocked the door so I could sit inside and check out the car. GREAT SERVICE! I cannot state it enough.At the end, I got his business card as I will be planning to refer him to anyone I know looking for a Subaru. Definitely one of the better half of the day.

Disappointed

3 de dic. de 2012

Our sales person John was helpful, knowledgeable,friendly and worked with us to try to make the sale. The manager, Edward was abrupt and annoyed when he spoke to us. He stated he was very busy and showed us the door. The dealership did not show much pride in their product. The vehichle, which had been on the lot for four months, had what appeared to be dried food stuck to the seats, smelled musty and one of the driving lights was missing. Rather disappointing when you approach a dealership with the intention of purchasing a vehicle.

ric_92104

19 de nov. de 2012

I am totally impressed by the service reps at Glendale Subaru!The sunroof on my 2005 Forester XT Premium stopped working (a common and unfortunate design flaw with the 1 piece aspect of the 2003-2006 Foresters - and I made an appt to have it checked.I got there a bit late from am freeway traffic but Joanne made feel really at ease right away. She was quick and complete logging me in. Then Ross completed the discussion and paperwork.An hour later, the verdict was in - $1,300+ for parts and labor to replace the big sunroof. I expected the worse case to be $2k so their quote was only a couple hundred dollars more than the getting it done with second hand parts at an upholstery joint. However, $1.3k was something to think about for a car with a $11k bluebook. I told that to Ross and he offered some sound advice and alternatives. Now here's the best part, when I went to settle up, there was no charge for the assessment and the car wash. Yes, carwash!!! It has been a while since I bought a new car from a dealer and after this experience, I wish I can afford to bring all my car repairs to Ross and Joanne!

FrankS.

8 de nov. de 2012

I found the exact Subaru Outback I wanted by doing a search on line thru cars.com. It was at this dealership. I sent them a message that I would be interested in test driving this specific car. Tamaz at the dealership got back to me immediately. We set up an appointment to test drive the car the next day. When I got there Tamaz was great, very knowledgable about the car. I was only interested in leasing. Tamaz gave me a great straight forward price on the lease. I ran all the numbers and it was a great deal on a 3year/36,000 mile lease. Signed the papers and picked up the car the next morning. I have not brought the car in for service yet, but when I picked the car up, Tamaz took me around to the service department introduced me to everyone there and I am looking forward to hopefully a continued good relationship with this dealership. It really pays to do your due diligence whenever purchasing or leasing a new car. I knew what I wanted, knew how much I was willing to pay and got it at this dealership. Very happy.

Honest person

3 de nov. de 2012

Long story short... they lied and deceived me. I'm a female and went alone. Big mistake. I was firm on what I wanted for a trade on my used BMW. No less than $5,000.00 (worth in Kelley Blue book, $7,000-$8,000) They agreed, all 3 of them. I then went to the finance dept to set up the money and David Lepe told me the car HAD NO ALARM SYSTEM! I repeated it 5 times in disbelief "NO ALARM! What car doesn't come with an alarm!" When I got home I saw that they gave me $3,000 for my car! I had to go and buy my car back! (All of their words against mine!)Also discovered that it DID COME With an alarm! They lied deceived and cheated me! Don't buy a car from these crooks!!!

Mistreated customer

21 de oct. de 2012

I went to this dealership when i was preparing to buya car and I was still undesisive at the time.I went in to drive one of the cars they had on the lot and that went according to plan.while i was waiting for the saleman to get the keys another car thet had on the lot caught my eye and i thought to myself i should also compare that car since i was also interested in it. After finishing the first test drive me and a friend i had along for the trip requested that we try the other car.The sales men then proceded to ask us what our goal was today.we clearly told him we wanted to test drive and compare 2 cars because i wasnt certain what car i wanted to buy. he then told us it wasnt possible to drive the other car because he was busy! my friend asked him to get us another salesman and he said that they where all busy. My friend noticing this rude behavious then asked him if he spoke for all the other salesmen.to cut the long story short the "busy" salesman denied us the second test drive so we walked to a neighbouring dealership when i could still see the salesman standing out on the lot for atleast the next 30 minutes doing nothing but chatting with other salesman.Overal a very bad experience and a bunch of immature and unproffesional salesmen