Chris wood

10 de oct. de 2016

Andrew Smolen and Stephen Robbins absolutely wonderful made my purchase so stress free I'm still in shock , I'm recommending them to everyone I know looking for a vehicle

pwalasek

3 de oct. de 2016

The sales staff at Summit Toyota is excellent in every way. Very friendly, knowledgeable, and attentive. I have bought three cars there, and my wife bought one, so we are dedicated and committed customers. I wouldn't think of buying anywhere else. The service department is also excellent, and couldn't be better. The sales reps I have worked with, Bob Watterson, and John Heslap, are EXCELLANT!!!! I consider them to be good friends at this point. Need I say more???

pwalasek

3 de oct. de 2016

"A great car buying experience3, as always !!!!" The sales staff at Summit Toyota is excellent in every way. Very friendly, knowledgeable, and attentive. I have bought three cars there, and my wife bought one, so we are dedicated and committed customers. I wouldn't think of buying anywhere else. The service department is also excellent, and couldn't be better. The sales reps I have worked with, Bob Watterson, and John Heslap, are EXCELLANT!!!! I consider them to be good friends at this point. Need I say more???

Desiree923

23 de sep. de 2016

Bob my sales Rep was so helpful. He approached me as I arrived, and listened carefully to what I needed. Very knowledgeable about the cars, and enthusiastic about his job. He did not hesitate to share his wisdom. He just displayed such a sweet and cheerful spirit. Great representative for Toyota. The finance manager although my time with him was short, also had a great attitude, and was very informative.

Superstock65

19 de sep. de 2016

My wife and I had been looking to replace our mini van with an AWD SUV and had driven several. We had not looked at the Toyota Highlander and made a trip to Summit Toyota to check one out. After test driving the Highlander, it was no contest on the comfort, ride quality and standard features the Highlander offered.Our Salesperson was a no pressure type of person, very knowledgeable and great to work with. Brought the Highlander home that day. Friendly and knowledgeable staff, A+ facility, Customer centered atmosphere.Will definitely recommend Summit Toyota to others and purchase from them again.

LoveInBasketball30

16 de sep. de 2016

Excellent customer service and they will give you a reliable vehicle. Also they will work with you and will give you the best deal recommended for the car!

MISA123at

16 de sep. de 2016

Our second Toyota Camry we purchased but first time at this dealership. I was impressed how everyone was friendly, helpful and had a lot of patience with our endless questions. The entire staff is working as a team. We did not feel pressured at any point in the process. They had our best interest at hart. I would recommend this location to everyone. Our salesman Doug Ebie , and the finance manager Maria Cooper stand out. Very helpful and pleasant. Maria always have a joke...we left very happy after she took care of all the paperwork. They went above and beyond our expectations. We also purchased the rust proof and it was done in time, nice and clean. I will definitely return next year for a second purchase

Keladoo

14 de sep. de 2016

Very knowledgeable and helpful sales people. I was trying to decide between a Honda CRV and a Toyota RAV4 and as soon as I drove the RAV4, there was no doubt in my mind that that is what I wanted.

Sblacroix

13 de sep. de 2016

He was knowledgeable, friendly, and did not try to pressure me into anything! When told what I was looking for, he came through. This was my first time dealing with Summit Toyota and it has fulfilled my expectations. Thank you for your time, Nick!

Brittany L

12 de sep. de 2016

Everyone at Summit Toyota was friendly and prompt! Nick was the salesman I worked with and he was great. He was knowledgable, friendly, and did not pressure me into something I wasn't looking for. He delivered with exactly what I wanted. Thank you for your time, Nick!

kwapinski123

9 de sep. de 2016

My wife and I were looking for a used toyota highlander and we found one at Summit Toyota. I called and talked to Dave and after crunching some numbers realized a new vehicle was the best option. We e-mailed and called multiple times back and forth and he set up a time to meet. We found the perfect vehicle at 6:30 pm and had purchased it and went through financing by 9pm with a trade in. Dave went over all the options and vehicle functions in depth, even setting up our bluetooth. Toyota of Summit was very clean and had an awesome customer seating area to relax. I would highly reccommend Dave Datsko and Toyota of Summit to family and friends!!!! A++++ DAVE!!!!!

Chris

9 de sep. de 2016

Thought the atmosphere was great. A+ facilities and a superb stand behind warranty. I would definitely buy here again.

Sharon T.

5 de sep. de 2016

We had Dave Datsko as our salesman, who took the time to make and send us a video of two trucks as we did not live nearby. This impressed us as did the truck! We bought it and we are enjoying it ! Great dealership and great staff!

All4You

1 de sep. de 2016

We have purchased several vehicles through Summit Toyota, Mike Malory's dealership. Always a wonderful, fair experience. We always feel that we were treated fairly and with respect. I would recommend this dealership to anyone looking for a new or used car.

Sharon T.

1 de sep. de 2016

Our salesman went out of his way to help us pick the right truck for us! He even sent us videos of the trucks, highlighting their features before we went in! We were treated well by everyone there and definitely would recommend this dealership to anyone interested in a new vehicle!

Jme285

20 de ago. de 2016

Steve Robbins made the experience of car buying, a PLEASANT experience for us! There was no question he could not answer, and he went the extra mile in fulfilling our needs. I usually do not like advertising on my vehicle (license plate holders), for a dealership, but in this case I don't mind at all for having Summit Toyota on my car!Steve is a great Professional working for a great Dealership!

SHARON WEINSHEIMER

17 de ago. de 2016

Just purchased a Toyota Camry from Summit Toyota. They were professional, efficient and willing to go the extra mile. They were willing to match any price right up front and that's what brought us in. Thanks Dave for all your help!!!

Kevin Pivato

17 de ago. de 2016

They made sure i was happy with my purchase. And were willing to go the extra mile to do so! Thanks John for all your help!!

Ppetro

15 de ago. de 2016

Great and friendly staff easy purchase and will be back again. Very clean dealership inside and out. Have me a great price in my trade in.

BP922

9 de ago. de 2016

My husband and I recently purchased a pre-owned car from Summit Toyota. We worked with Nick and he was fantastic. He was laid back, professional, incredibly helpful and responsive. We did a lot of shopping around and found a great car at a great price at this dealership.

Rick

1 de ago. de 2016

After a year of looking for a new vehicle. We went to Summit Toyota. The salesman, John Heslep was great to deal with. We felt very comfortable with him. We ended up buying a Toyota Tacoma Sport 2016. Would recommend dealing with John if you are looking to buy a Toyota. You won't be disappointed .

Nicholas Gregory

1 de ago. de 2016

I wasn't familiar with Summit Toyota of Akron, but my experience was beyond my expectations. Jashawn was very helpful from the start and the whole atmosphere was welcoming. They offered me a great deal! The place I didn't know will now be a place I never forget. Thank you Jashawn and Summit Toyota!

Nick Gregory

1 de ago. de 2016

I wasn't familiar with Summit Toyota of Akron, but my experience was beyond my expectations. Jashawn was very helpful from the start and the whole atmosphere was welcoming. They offered me a great deal! The place I didn't know will now be a place I never forget. Thank you Jashawn and Summit Toyota!

Mmetzprius

29 de jul. de 2016

Summit Toyota is a great dealership ! I have purchased 4 cars through them and have all my service performed here as well! Great experience! Highly recommend Summit Toyota for purchase and service !

MMetz

29 de jul. de 2016

I have been coming to Summit Toyota for the past 15 years! I have purchased 3 cars here and have had all my service performed here as well! My last purchase was with Stephen Robbins, he was friendly, courteous, and very thorough in working with me on my purchase. I highly recommend Summit Toyota and Mr. Robbins !

Jason Baclawski

24 de jul. de 2016

First off I would like to start off by saying that we knew we were walking in with a tougher situation. We explained everything up front to the financial manager Maria Copper, and the salesman Nick Boshara before even walking through the doors. We were told to come in anyway. They were very unprofessional. Very poor communication. Would ask us to come in and then not be there when we arrived. When we did sit and meet with them, Nick proceeded to tell us how much easier it was for him to do online deals so he didn't have to deal with the customers. They didn't even have the common courtesy to call and keep us informed on what was going on. We would make multiple phone calls and wouldn't receive a call back. They ran our credit Multiple times, on a couple different days without permission or even a phone call. Finally after 3 weeks of getting the run around we called to tell them we were coming to get our things and would be taking our business elsewhere. I absolutely would not recommend this dealership to anyone.

Lynn

18 de jul. de 2016

I recently purchased a new hybrid RAV 4. I had researched the vehicle fairly extensively but still had some questions about the hybrid system and the push button start. Tim Treadway was my sales person and this was the second car I had purchased from Tim. I made an appointment to test drive the car and ask my questions. Tim patiently explained what I wanted to know and clarified a few points not covered exactly correct in my research. He explained the safety back-up for the push button start because I had had a very bad experience several years ago with Nissan.We fairly quickly came to an agreement on price and started the paperwork so I could pick up the car the next morning.This was my second experience with Summit Toyoto and I have to commend their customer service orientation.

Rav4buyer

18 de jul. de 2016

After shopping around at two other Toyota dealerships without being impressed with the salemen who were not knowledeable ( received conflicting information from the salesman and the information that was in the booklet on te Rav 4, so they did not know the basic information that they should have known from their own booklets)., or seemed to unenthusiastic about showing me the car I was interested in (telling me where they were located- not walking me to them), I thought I would try one more time, and gave Summit Toyota a try. I am soooo glad I did! First I looked on the internet to see if I could find any Rav4's that I wanted. I was surprised to have Shannon pop up on a chat screen to answer my questions, and narrow down what I was looking for. We went that afternoon to the dealership, and I was pleasantly surprised to see such a great inventory of the Rav 4.I walked in the door, and was greeted by Shannon who answered questions about our confusion of the interiors with the 4 different styles. She knew the information in that booklet! She circled the differences in packages, that somehow I had missed. We had come a little late in the afternoon, and did not realise that we were there past closing. Shannon was never mentioned to us that they were closing, allowed me time to talk with my husband about the car, and when I had not made up my mind, well after closing, she graciously accepted that I needed a night to think it over as my brain was on overload. I was planning on getting the Rav 4 SE, but Shannon said I should drive both the SE, and the Limited to compare the two rides. I had asked at another dealership what the difference was in therse two styles and the salesman said the options are almost the same, and the SE was the sport model, different grill, wheels. He never mention that the ride was different. I test drove the SE first, and thought it was great, but then I felt the difference driving the Limited, and knew it was the choice for me.I am so glad Shannon had me test drive both cars! She went over the differences in the cars, and options as we drove so I could see some of the really awsome technology and safety features. I found Shannon to be extremely knowledgeable about her cars, and that was very, very important to me. Her professional attitude, friendly patience, and helpful suggestions as to options, made her the best salesperson I have ever dealt with in my 40 years of buying cars. This was truely the best car shopping and buying experience I have ever had! I left confident in my choice of car, and a feeling that I had made all the right decisions with the help of Shannon presenting knowledgeable information, but not pushing a sale. Too often in the past I felt anxiety, and a sick, unhappy feeling that I wasn't really happy with my new car, or that I couldn't stand the salesman who was more eager about selling, and not being honest, or upfront about information or cost. I felt excited, happy , and well informed to make this the very first time I have actually felt comfortable and confident about the whole experience! I would highly recommend this dealership to anyone, and having dealt with Shannon over the last week, would highly recomend her as a salesperson, She calls back to follow up on any questions and has asked me to call if I have any. This is truely the best car shopping experience I have ever had!

Tinalarose

11 de jul. de 2016

I have purchase 2 car from them and I have had the best experience from Summit Toyota that I will continue to come back...I would recommend anyone to come there.....

Emmorgan

6 de jul. de 2016

Very friendly and helpful staff. I worked with a few of the salesmen (and woman!) and they were all awesome! Great dealership to get a new car from!

Ricky 536

5 de jul. de 2016

To purchase a new Tacoma,really nice knowledgeable people made buying a very pleasant experience

happybluerav

28 de jun. de 2016

The dealership has an overall calm and pleasant environment that helps to ease the stress of buying a new vehicle. The entire staff is friendly and helpful and I did not feel pressured into any decisions. They worked with me until I was completely happy with my purchase.

Jaymac

24 de jun. de 2016

I love my new Scion, bright red and very sporty! Nick Boshara was my salesperson and he was extremely helpful and courteous. He explained everything I needed to know and got it all wrapped up very quickly and efficiently. I would recommend Nick and the dealership to anyone .

truckguy

20 de jun. de 2016

We have been dealing with this Dealership since it opened as Montrose Toyota. Have purchased 2 New Vehicles from the present Dealership being Summit Toyota. Our dealings with everyone including the very important service Dept. have all ben above GREAT. Mike Maloy and his team take the pain out of Buying a Vehicle . They go above and beyond to make it as simple as possible. Don't have to look anywhere else when your looking for that new or used Vehicle.

Janet

2 de jun. de 2016

Summit Toyota began our experience with introductions by the sales manager to the inventory manager Tim Treadway. We were treated with respect and understanding. There was no 'pressure' or arm twisting. Tim immediately offered us a car to test drive that met the specifications we had outlined. He was friendly yet very professional. Mr. Treadway discussed many options and various upgrades but accepted our decisions on each matter.We purchased a new Highlander, our fourth, and couldn't be more happy with the entire day. We will return to Summit Toyota mainly because of our recent experience with Tim Treadway.

james s

18 de may. de 2016

toyota dealership are the best that I love Rav4 LE SUV 2016 !!!! see Shannon Swinhehart at Summit Toyota and she is best saleswoman !!! thx very much

lehman222

17 de may. de 2016

Sales and finance were incredibly kind and helpful throughout the entire process. I would recommend Summit Toyota to anyone looking to buy a new car.

TacomaMan

9 de may. de 2016

If you want the best deal from THE best Toyota dealership in Ohio, see David Datsko at Summit Toyota!! Thank you Dave. I LOVE my Tacoma!!

NSBenson

2 de may. de 2016

What meant the most to me was that Bill my salesman actually listened to me. He didn't try to pressure me into something I didn't want and was honest with me about cost. I'd recommend him and Summit Toyota to others.

Ruby Red F-150

2 de may. de 2016

The employees at Summit Toyota surpassed my expectations in finding the new car I desired and were the Summit of Excellence from start to finish.

Jim Park

28 de abr. de 2016

Our experience at Summit Toyota of Akron couldn't have been better. While Shannon was extremely helpful, she in no way ever pressured or overwhelmed us with phone calls, e-mails, etc... The entire process was as good as it gets and when we need a second new car--although who knows how long it will be because my 2006 Toyota Camry that has over 214,000 miles on it runs like new--we will only go to Summit.

New Corolla owner

27 de abr. de 2016

We were pleasantly surprised by the genuine attentiveness to our needs and the commitment to quality customer service. We drove home in our first Toyota and would recommend this dealership to family and friends.

barnett.lori1217

15 de abr. de 2016

Nick Boshara was excellent in his persistent, non-pushy follow-up and listening ear. As a Hoban graduate, Nick had nothing but great comments about my grandson, also a Hoban grad, which made my husband and I feel like family! Nick was not a pushy sales person, but listened to what we wanted in a new vehicle, made the perfect recommendation, and provided popcorn & beverages for our short wait for finance approval. Between Nick, Maria in Finance and Lad in Accessories, we had a wonderful experience at Summit Toyota.

charlieshan

15 de abr. de 2016

The entire team at Summit Toyota are nothing short of outstanding and my sales rep, Shannon is simply a stellar professional. These folks are downright awesome! In a day and age where lots of people make you feel like they're doing you a favor to just give you the time of day, these folks will bend over backwards to see to your every need in your car buying experience! I found this extremely refreshing and I would definitely give them my return business or recommend them to anyone seeking a new Toyota/Scion or used vehicle! Absolutely impressive organization!

sacman

14 de abr. de 2016

The experience at Summit Toyota was amazing they called said they had a truck that I would like I went there the truck was exactly what I wanted the paperwork everything was taken care of quickly and proficiently all three of the men that I dealt with were very professional friendly and courteous I would recommend this experience of buying a used or new or leasing one from Summit Toyota has an A+

You

11 de abr. de 2016

Bill fisher was great to deal with their price was spot on and trade was a fair price I would recommend the drive to their dealership

Flo56

10 de abr. de 2016

I was treated with respects , everyone that help me were courteous and polite. I would recommend my families and friends to your dealer . I was very please when I made my purchase .

Miller9178

8 de abr. de 2016

This is my second new vehicle purchase from Summit Toyota. My first was a 2008 Tacoma. Most of the buying process this time was online and by email/text which was very convenient. These folks are dedicated to making your buying experience a great.

2016ToyotaTacomaTRDsport

6 de abr. de 2016

i would highly recommend anybody and send everyone i know that wants to buy a Toyota to head over to Summit Toyota. Nick Boshara was a awesome person to have dealt with. Nothing but professional and met all of my needs. It was a stress-free,I was very impressed with the convenience, of the service, facilities, staff and overall purchase experience at the dealership. They have my complete trust and would buy another vehicle from them in the future.

2106ToyotaTacomaTRDsport

6 de abr. de 2016

i would highly recommend anybody and send everyone i know that wants to buy a Toyota to head over to Summit Toyota. Nick Boshara was a awesome person to have dealt with. Nothing but professional and met all of my needs. It was a stress-free,I was very impressed with the convenience, of the service, facilities, staff and overall purchase experience at the dealership. They have my complete trust and would buy another vehicle from them in the future.

Old car buff

5 de abr. de 2016

I was impressed with the convenience, staff, services, facilities and purchase experience with Summit. I have purchased 34 vehicles over time and the experience with Summit was the most favorable. The saleslady listened carefully to my needs and was genuinely interested in finding a vehicle to fill those my needs. . She worked to find the model and color vehicle that I wanted. The sales manager offered me exactly what I determined the value of my trade to be. I was most impressed with the warranty extension to 8 years. It indicates that Toyota does not expect any major problems with the Prius over that period. The operation of the rather complex vehicle was demonstrated to me. I met all the dealer administrators and the service representative. My 10 year old daughter, who accompanied me, was also impressed enough with the sales lady that she brought her flowers on our second visit to order the car. No wonder this dealership has received awards.

Justin_Carmody

5 de abr. de 2016

Everyone I encountered at this dealership was extremely helpful and went above and beyond with their assistance. It was a stress-free, no haggle experience. I will recommending anyone interested in a new vehicle to check out Summit Toyota!

MomofTwins

5 de abr. de 2016

I would buy here again. The personal service has been excellent. I worked directly with Dan and highly recommend him. Bob was great and took the time to go over the all of the features on our new Sienna with us.

Justin_Carmody

5 de abr. de 2016

I had a great experience in obtaining my first new car with Summit Toyota. Dan, Bob, and Maria were extremely helpful and so nice to work with. They made everything operate as smooth as possible, letting me drive off with a huge smile on my face. I definitely recommend checking out this dealership for your next purchase.

passagesat1971

3 de abr. de 2016

Got a great price on a new 2016 Toyota Camry Hybrid. I also got a fair price for my trade in vehicle. The agent, Shannon, was very personable and very helpful with all aspects of my purchase.

author

24 de mar. de 2016

Working with Frank Lawson was a friendly experience. He listened to what I wanted and what I would accept then went out and got exactly what I wanted. There were no surprises. I was informed along the way of every step that was coming up and we went through them together. What was especially nice was that he took nearly as much time after the sale as before it to make sure my wife and I understood the new technology and operation of our new 2016 Prius 4 Touring. I would not hesitate to work with Frank and this dealership again.

Lou

24 de mar. de 2016

Working with Frank Lawson was a friendly experience. He listened to what I wanted and what I would accept then went out and got exactly what I wanted. There were no surprises. I was informed along the way of every step that was coming up and we went through them together. What was especially nice was that he took nearly as much time after the sale as before it to make sure my wife and I understood the new technology and operation of our new 2016 Prius 4 Touring. I would not hesitate to work with Frank and this dealership again. This is our 6th Toyota and 2nd Prius.

wporter0491

21 de mar. de 2016

I love Summit Toyota! John Heslep is a great salesman to work with if you want to get exactly what you want without any hassle! I leased my other Rav4 from Summit Toyota and I will continue to go back to them for years to come!

suew

21 de mar. de 2016

The salesman (Frank Lawson) was great to work with. He listened to my requests and was able to assist me. I have now leased 2 vehicles with him and when I need a new vehicle, this is where I will go. Easiest car buying/leasing experience ever. Won't go anywhere else.

wporter0491

21 de mar. de 2016

I love Summit Toyota! John Heslep is a great salesman to work with if you want to get exactly what you want without any hassle! I leased my other Rav4 from Summit Toyota and I will continue to go back to them for years to come!

Raf18

18 de mar. de 2016

My wife and I were looking for A car. We had some credit issues that presented some difficulty in financing the type of car that we wanted. But, Bob Watterson and the finance manager made it happen. They helped us get into a Toyota Avalon and we are very satisfied with our purchase. This is our first Toyota ever. I used to drive a Honda Accord. Bye Bye Honda's we will be faithful Toyota buyers from now on. Everyone check out Summit Toyota of Akron!

ToyotaFamilyAgain

3 de mar. de 2016

Everyone at Summit Toyota was wonderful, excellent experience! We were already owners of a Toyota Corolla so we new Toyota would be on the top of our list. After a really bad experience at another dealer, it was a refreshing change to go back to Summit Toyota! Bob Watterson provided all the detail that we requested, he new his products and was able to talk about the positive things of the Toyota vehicles without 'bashing' other dealers just trying to make a sale (which is what we experienced at the other dealership). Bob was able to show us different options with the Toyota Rav4 and even got it in the RED color we wanted! Everyone at the dealership was welcoming and friendly it made the entire experience worth it! Everyone we dealt with during the sale was extremely helpful with NO pressure in purchasing items we didn't want. They explained everything to us and let us make our final decision! We cannot say enough positive things about our experience at Summit Toyota. We will be back!!!!

ToyotaFamily

2 de mar. de 2016

Everyone at Summit Toyota was wonderful, excellent experience! We were already owners of a Toyota Corolla so we new Toyota would be on the top of our list. After a really bad experience at another dealer, it was a refreshing change to go back to Summit Toyota! Bob Watterson provided all the detail that we requested, he new his products and was able to talk about the positive things of the Toyota vehicles without 'bashing' other dealers just trying to make a sale (which is what we experienced at the other dealership). Bob was able to show us different options with the Toyota Rav4 and even got it in the RED color we wanted! Everyone at the dealership was welcoming and friendly it made the entire experience worth it! Everyone we dealt with during the sale was extremely helpful with NO pressure in purchasing items we didn't want. They explained everything to us and let us make our final decision! We cannot say enough positive things about our experience at Summit Toyota. We will be back!!!!

blessedrn

29 de feb. de 2016

This is my 3rd purchase from the same associate. I drive over 50 miles each way. Shannon is great , always going above and beyond to make sure your experience is awesome! Deal was seamless.

Steven55

23 de feb. de 2016

Excellent experience. Everyone was welcoming and helpful. Shannon and Andrew were great.

Steven55

22 de feb. de 2016

My wife and I felt sincerely welcome from the moment we got out of our car. We did have an appointment with Shannon. However she had a family commitment and asked Andrew to help us. We were happy to talk to Andrew, who helped us quite satisfactorily. Shannon returned while we were closing our deal. Shannon made sure we were taken care of. My wife and I are very satisfied with our experience with the entire staff at Summit Toyota. We will certainly come back to buy another vehicle. Best place to deal with.

jodyb

22 de feb. de 2016

Thank you Bob for making the purchase of my Prius C and easy and fun experience. Looking forward to the free oil changes and car washes for the next few years too!

Rlewis

13 de feb. de 2016

Easy to dal with and fair. This is the fourth new vehicle I have purchased but the first time buying from Summit Toyota, actually my first Toyota. They made it easy and stress free, great people with a positive attitude and the staff acted like the enjoyed there job ( if you have visited many dealerships this says a lot!)

steve

9 de feb. de 2016

We have bought our second vehicle at this dealership.I would have NOT gone back if the first experience was bad, and the was not disappointed with my second purchase.Each person we were in contact with worked with us to assure a smooth transaction.What else would one want from a car buying experience.....Could not make one suggestion for improvement.

Ziggy

5 de feb. de 2016

I am a careful and frugal shopper. Summit was not on my list but they surpassed my expectation. Nick Boshara did a nice job in getting us what we wanted (no more - no less) at the best price. PLUS they have extended service!

Summit Toyota

3 de feb. de 2016

I just bought a car from Summit Touota. Stephen Robbins worked with us through the whole transaction. He made us feel very comfortable and offered us outstanding service. I strongly recommend Summit Toyota to all for their next car purchase.

Swami

3 de feb. de 2016

Stephen Robbins and his boss were very friendly and helpful. Stephen gave us outstanding service. Theye were all very professional. Great people.

PamS

1 de feb. de 2016

Have been buying cars from this company for years. Everyone is always helpful and courteous and I would recommend them unreservedly. The new facility is very clean and pleasant to visit.

Jennriley8

1 de feb. de 2016

I recently just got another lease. Even though when I walked in I knew I was going to buy out the car. Shannon gave me options and told me what was best option for me. Nether less to say I went ahead and got a new car. Shannon was very professional and very helpful. Highly recommend this place for everyone!

Jenn Thao

1 de feb. de 2016

I recently just lease another car. I thought I was going to end up buying my car but I end up with getting another car. Shannon gave me options and I end up with getting a new car. The car is loaded with navigation and everything. And even a lower my monthly payment which is awesome. She was very helpful and professional. Highly recommend this place

Lifetime Toyota Owner

27 de ene. de 2016

I went to Summit Toyota for the first time since I just moved to Akron from Illinois. I called ahead of time for a last minute appt on a Saturday of all days. Ganley, who is closer to me turned me away so I went on a limb and called Summit and I am so glad I did! The woman on the phone (Ellie) was very sweet and squeezed me right in. On arrival I pulled into the service dept and was instantly greeted by the woman named Ellie from the phone, she listened to all my concerns and showed an interest in everything I was saying! Very warm, friendly smile and really connected with me as a customer. I was shown the waiting room and was very pleased with the comfortable chairs and the fish tank. The adviser named Tom came out to me and privately discussed my car and the repairs needed, he really made it no pressure and did his best to accommodate my needs. I couldn't do the work at the time but I will certainly be back in! Ellie had told me in the lane it would be about 45 mins for my oil change and a little extra for a wash (something I greatly needed!) at 45 mins exactly Ellie came back out to me and told me my car was all done, wash included! She cashed me out and walked me out to my car, while holding every door for me. It was an exceptional all around experience with both Ellie and Tom. I was worried I would be there all day especially when I saw how busy they were but they both got me right in and out. The two of them are a great team and I will absolutely be back to service with them again!

DH3456

21 de ene. de 2016

I recently purchased a vehicle at summit Toyota. Bob Watterson was very professional and helpful. He was very generous with my trade in vehicle. Bob made the transaction very smooth without the "high pressure" tactics I'm used to from other dealerships. It was truly a pleasure to purchase this vehicle from summit Toyota and especially to work with Bob Watterson. I would HIGHLY recommend this dealership.

DH3456

20 de ene. de 2016

I recently purchased a vehicle at summit Toyota. Bob Watterson was very professional and helpful. He was very generous with my trade in vehicle. Bob made the transaction very smooth without the "high pressure" tactics I'm used to from other dealerships. It was truly a pleasure to purchase this vehicle from summit Toyota and especially to work with Bob Watterson. I would HIGHLY recommend this dealership.

Mdwagner

19 de ene. de 2016

We had a really positive experience buying our truck from this dealership. They were very helpful and willing to make the customer happy. Dave was extremely helpful and friendly.

Darryl & Vickie, fans of Michael

9 de ene. de 2016

This is our fourth purchase from Toyota and the best one yet. We want to thank Michael Maloy, who answered every question, spent quality time with us, helped us select the perfect vehicle at Summit Toyota, and was more than fair in our trade in value. A 2016 Toyota Camry SE in Ruby Red Flare Pearl and a beautiful interior to match with many additional options included. Thanks to Summit and Toyota for all of the end of the year cash back deals that helped make it all possible. Mike has been more than a sales manager, also a good friend, thanks again to mike and staff..

PLH

4 de ene. de 2016

It was time for a new car and I was not looking forward to the whole process. Summit Toyota and Shannon Swinehart changed by perspective on car buying. My questions were answered in language I could understand, not a lot of 'sales-speak'. I was treated with personal care in a professional manner. My issues were heard and understood. I didn't have to 'fight' to get the deal, everything moved forward quickly without issue, and I am at the monthly payment I needed in a nicer car than I had anticipated I could afford. I am the happy owner of a 2016 RAV4 and I love it.

Nightmare from Hell!

4 de ene. de 2016

I went to Summit Toyota the first part of November 2015 to Lease a vehicle and everything was great until they lost my application in the cloud. They didn't communicate with me and let me know what was going on. I knew that a payment wad due in December but it could not be retrieved in Toyota Finance system to pay it. I called Randy in finance at Summit Toyota several times and my sales person Dave and they were not very responsive. They were going to let my plates expire 45 days later without accommodating me until I went down there and they gave me dealer plates. The finance person said we will see if we can get your first payment waived for the inconvenience. So I drove around on dealer on plates with no communication from them again for 11 days. They finally had the plates transferred and of course this is now January and I had to call in to find this all out.. Randy now says Toyota cant waive a payment like it was impossible from the first place. I never asked for charity he made an unrealistic suggestion to appease a customer and it back fired. This has been a total nightmare from hell. They do not keep you informed if there is a problem. I put down $1500 of my hard earned money only to be treated like crap. I will never purchase or lease a car from them or recommend them to anyone. Everything is great as long as they are taking your money.

sschil10

1 de ene. de 2016

We just purchased our second new Toyota from Summit and remain very pleased. Bob Watterson was professional, courteous and responsive to our needs. The dealership offers a lot of post-purchase benefits that makes them our first and only stop when buying a Toyota.

VeronicasRav4

31 de dic. de 2015

We bought our first Toyota yesterday and would love to recommend Summit Toyota, and specifically salesman Nick Boshara, to anyone in the market for a vehicle. Nick was pleasant yet professional and made us feel comfortable during the car buying process. I never felt pressured or like I was being tricked into anything and instead felt like we made a great decision to buy from Nick at Summit Toyota. I couldn't be happier with our experience or the vehicle we purchased (a new Rav4!). Thanks, Nick! Veronica and Aaron Miller

Dredre

28 de dic. de 2015

The reason to come back is not just for the dependability of Toyota but the personal touch from the salesman and manager. I have had a Toyota since I was sixteen and my family and friends buy from Summit. I would recommend Tim to anyone. He is a no nonsense straight shooter and I appreciate people like that. I feel I got a great deal for a great car!

Jim/Bobbie B

24 de dic. de 2015

Our salesperson, Dave Datsko, was very cordial, considerate and helpful in answering all of our questions about the Highlander. He answered all of our questions and said that we could call him back to discuss the location of or navigation of the various options available. We could not have had a better experience and we found exactly what we were looking for. We shall surely use them again when we consider another car purchase.

BSwain

17 de dic. de 2015

I called Bob on the phone and told him what I was looking for. I gave the make, model, year, color, accessories wanted and Bob response's was "sure! I have exactly what your looking for right on the lot! Come on down and I'll have it ready for you to test drive!" Sure enough he had it ready I was very pleased, I will be using this Dealership again in the near future!

Sunflower

12 de dic. de 2015

I have purchased a few new cars through the years but, nothing rates as great as this last purchase. I have Shannon Swinhehart to thank for that. The whole experience was excellent. Everyone was friendly and efficient. Really appreciate the customer service.

Tonya

3 de dic. de 2015

I researched online before visiting dealership. The website is very easy to navigate so it was extremely helpful. Very knowledgeable and helpful staff! Shannon really made everything quick, easy and painless. Will definitely recommend to others.

Tonya

3 de dic. de 2015

I researched online before visiting dealership. The website is very easy to navigate so it was extremely helpful. Very knowledgeable and helpful staff! Shannon really made everything quick, easy and painless. Will definitely recommend to others.

Jen

29 de nov. de 2015

Just.bought my 4th Camry from this dealership. Bob Watterson was the salesman that has helped me with my car purchases and has always dealt with me fairly and made sure that I have gotten the best vehicle for my driving needs as I am always on the road. Everyone at this dealership is friendly and professional.

MaryLibrarian

16 de nov. de 2015

Summit Toyota of Akron has become my first and last stop for purchasing a car. My experience was absolutely positive. From the moment I stepped into the show room, I encountered a courteous, friendly and helpful staff. Michael Maloy immediately put me at ease and did much to take the stress out of my making a car purchase. After a short conversation, we easily found just what I was looking for on the lot and Michael further explained the car's distinctions and features to me making sure that I knew exactly what I was purchasing. We took the car for a spin - and the product itself sold me. Working the business angle of making the purchase was surprisingly painless, reasonable and fair. I left the showroom more than satisfied with the transaction and my car. Michael is friendly, gracious, smart - outstanding! I am so grateful that there is a place like Summit Toyota and people like Michael Maloy who make visiting a dealership a relaxed, sane and positive experience.

13doug

16 de nov. de 2015

This dealer came recommended by a friend who recently had a bad experience at another dealer. I can 100% add onto my friend's recommendation. Not only were they friendly and the facilities were impeccable, but the entire buying process went smoothly and without pressure. Got the car I wanted at the price I expected and more for my trade than I was offered elsewhere. Two thumbs up for Summit Toyota!

Mary

16 de nov. de 2015

Summit Toyota of Akron has become my first and last stop for purchasing a car. My experience was absolutely, positively, incredible. From the moment I stepped into the show room, I encountered unexpected courtesy, warmth, and professionalism. Michael Maloy immediately put me at ease and did much to take the stress out of my making a car purchase. We easily found just what I was looking for on the lot. After a test drive, Michael further explained the car's distinctions and features to me making sure that I knew what I was about to purchase. He was attentive and respectful as we worked the business angle of making my purchase. I left the showroom more than satisfied with the transaction and my car. Michael is friendly, gracious, smart - outstanding! I am so grateful that there is a place like Summit Toyota and people like Michael Maloy! Who knew that purchasing a car would be like hanging out with friends?

13doug

16 de nov. de 2015

This dealership was recommended by a friend. He recently went to a different dealer and was very upset with their tactics. He had a great experience here, which is why I decided to give them a try. The process was smooth. The cost of the car was exactly what I expected and they gave me more for my trade than another dealer offered. There was no pressure at any time in the process. Got the car I wanted for the price I expected.This one is a thumbs up from me.

Mamie

9 de nov. de 2015

We had a wonderful time at Summit Toyota. Shannon was very helpful and friendly. No one was pushy Everyone worked hard to find the Prius we wanted and gave us a very fair price on our trade in. Financing was easy. I would recommend then to anyone!

Spencer

5 de nov. de 2015

Excellent service and a very fair price for the used Honda CR-V that I bought. They matched a much cheaper price found on a secondary site listing prices for them, which gave me a wonderful car for a VERY fair price. I would most definitely return here to purchase another vehicle. Bob Treece was very helpful!

oakleys

5 de nov. de 2015

I was expecting to work with John when I turned in my lease, but he was busy closing several other deals. Stephen did a wonderful in Johns absence. Great crew.

TheLizardKing10

5 de nov. de 2015

I have to say, my experience at Summit Toyota was excellent. I bought my first car in 9 years, and they were very helpful. After finding a price on the vehicle that was below their asking, they easily accommodated me and offered the vehicle at the lower price. Bob was very helpful with everything, and Mike helped with a very fair price. Would definitely think of them with future vehicle purchases.

McK

4 de nov. de 2015

I always go back to John Heslop and Summit Toyota. John does whatever he can to work out a fair deal so everyone is happy. The dealership recognizes I am a returning customer and works hard to find what I need at the right price.

Mck

4 de nov. de 2015

I always go to John at Summit Toyota. He is very attentive to our needs and has a helpful, low pressure approach. John respects the needs of the customer and helps you get a deal you are comfortable with.

bondo 1961

30 de oct. de 2015

I drove 300 miles to trade and buy a car from this dealership,everyone was so friendly and professional. Thank you Kristina ! I would highly recommend this dealership to anyone.

Mrs. Gipson-Brown

29 de oct. de 2015

I heard an ad on the radio for this dealership and figured I'd check them out. Everyone was friendly and made me feel very comfortable while I was there. The gentleman that helped me was Frank Lawson and he really did a great job. I originally wanted to get a used vehicle but Frank was able to get me into a new Prius. Im very pleased. Thank you !

pbrigido

29 de oct. de 2015

I had the pleasure of purchasing a car from Summit Toyota recently. I initially found a vehicle online, and called to inquire, and had the fortunate pleasure of talking with John Heslep. My wife and I are very inexperienced car buyers, and John was with us every step of the way to ensure we were satisfied not only with the car, but the services rendered as well. It means a lot to us to work with a person whos first concern is the customer, and not "pushing the sale". The dealership itself was clean, friendly, professional, and very well presented. I strongly encourage anyone to stop in and check out Summit Toyota, and if you are lucky, find and speak with John. You will get nothing less than the best service possible.

f4mech

26 de oct. de 2015

the deal went really good, Dave was very knowlegdeable and very professional. dealing with him was a pleasure. will differently deal with him again and again

Maxpowers34

23 de oct. de 2015

I had a great experience at summit buying my new 2016 4 runner. Shannon and the staff there were very knowledgable and friendly. She made my car buying experience stress free and well to be honest fun. She treated me more like an old friend rather than someone she just met for the first time. I would recommend this Toyota dealer rather than others in close proximity.

nic0c0

5 de oct. de 2015

I test drove a 2013 Ford Escape Titanium Ecoboost in July 2015 and loved it. Nick Boshara was a sweetheart and an amazing salesperson. At that time, it was out of our price range so we had to pass. We were treated with respect and enjoyed our time there. One month passed and I finally had the time to go car shopping again and my fiance mentioned calling Toyota and seeing if they still had the Escape. I called and spoke with Shannon Swinehart and she was very persistent and trying to get me down to toyota (even offered a ride). I was unable to at the time and was going to try in couple days. The next day I get a voicemail from Shannon saying the car is being moved and if I want the car I have to come down there that day to see it/buy it etc. I was unable to so I said oh well and went about my business. Then, today I told my Fiance I wanted to go shopping again for a car. I called at about 12pm and asked if they had the car and Frank told me he would call me back and let me know. He did call back a few minutes later and said yes we have the car. We made an APPOINTMENT at 3pm to come see the car and talk. When we got there, there was no organization, we were barely greeted at all. Eventually we spoke to Shannon who was getting ready to leave for the day but said Nick would take care of us. We were taken to a room with Shannon and then she left to get us a carfax of the escape. Another man came in and told us that the car was being test driven and wouldn't be back for 45 minutes. 45 MINUTES FOR A TEST DRIVE? Asked if we could come back at 430pm. (1 hr, 30 minutes difference from our appointment time.) We made an appointment, you had 3 hours to get the car ready (which must not have been there in the first place). Was it at another dealership? And if it was why didn't you tell us? Were you trying to track it down to sell to us? And if the car was actually there and you really did have a test drive, test drives don't last 45 minutes. Anyway, we walked out. They never even called us. That was a $20-23k sale you lost.

etter1966

5 de oct. de 2015

Shannon took in consideration my needs and my qualifications and was able to place me in a car that will both fit my needs and easy access for my invalid husband. She is a very positive representative for your company.

Soupson

1 de oct. de 2015

What a great experience!!!! Frank and company were so nice , professional and thorough. Best experience I ever had getting a car!!! Frank went out of his way to get me exactly what I wanted and in an amazing amount of time... No waiting all day at this dealership!!! All the support staff was super nice ... He introduced me to everyone and even the service manager... Don't hesitate.., get your car here!!!!

Howard

22 de sep. de 2015

Frank Lawson was very helpful and a pleasure to deal with. Our new Prius V is an excellent vehicle and a pleasure to drive. We are learning how to operate all of the devices that are in the car. This is a very comfortable vehicle and quiet ride.

Virg Daniel

19 de sep. de 2015

I was prepared to not like the Prius. I barely fit in our Corolla and expected about the same. (We also have a Sienna van which I absolutely enjoy.) John Heslep understood immediately my concern - I'm 6'5". We went to a 2015 Prius V. I got in and "I was home," as they say. Great leg and head room ... but, I was still pondering. Once I looked at the cargo space and roomy rear seat area, all that was left was "where do I sign?" Took it for a drive, of course. What a pleasure vehicle to drive! I've driven it well over 100 miles in the first 48 hours and figured out a lot of the extras. Great Deal! Great Dealership! And, John made it all happen. Thanks, John!

Mc Daddy

15 de sep. de 2015

Mr. John Heslep dealt with my daughter, wife and me in a very professional way. He was very knowledgeable about the car and extremely courteous and kind. He made us feel very comfortable with the price and value of our purchase. The lady in service department was also very helpful in assuring us that we would get top-notch service. They went the extra mile in kindness and service.Thank you,HLM

teacher123

10 de sep. de 2015

The whole process of purchasing my Camry Hybrid was a pleasure from start to finish. Shannon and John were professional, knowledgeable, thorough, thoughtful, and personable. Shannon and John answered my questions and made the purchasing process truly enjoyable. I would definitely recommend buying a car from Summit Toyota!

jedjr19

9 de sep. de 2015

John was great to deal with-Friendly,professional,explained everything and had paperwork and car ready to go in no time.

deal19

9 de sep. de 2015

John Heslep was great.Handled everything Explained everything .Looked at a few new cars ,took test drive, negotiated a little( not much -they started out with a good price) on one I liked -they appraised mine for trade in ,had all paperwork done and I was on my way with my new Camry in no time. (I originally thought I'd have to come back next day to pick up car)

rayleigh28

29 de ago. de 2015

This place is phenomenal. Looking for a car, direct yourself here, you wont be disappointed. the staff was excellent, very friendly, especially Kristina Phanhtalath, she sold me my car and she made the experience a pleasurable one, no headache whatsoever. She provided great information (patiently and always with a smile)answered all my questions and even made sure other questioned I didn't think to ask were answered, very helpful... thank you so much. Im going to go drive now =)

amiller94

24 de ago. de 2015

Everyone Was Very Helpful, John helsap Was Super. Not Pushy And Very Willing To Answer Questions.Worked Through The Paper Very Quickly And Was Very Organized

vmax

22 de ago. de 2015

I had a verbal contract with John Heslep on the car I was looking to purchase for a certain amount. He agreed that the amount was fine and checked with his manager. This verbal contract was made earlier this week and I informed him I was coming back today to have the car inspected by my mechanic before purchasing it. I paid $100 for the inspection and went back to the dealership to purchase the car. John informed me at that time the price of the car is $700 more then what his agreement with me was. He tried to cover up his original contract and barter a price with me. I told him no I wouldn't pay more then what we originally agreed, then excuses started to fly about the value of my trade in wasn't what he thought, etc, etc. I will never go back to Summit Toyota of Akron again because once you lie to customers that keep you in business, you can no longer be trusted as a reputable business!

GrandmaLlew

21 de ago. de 2015

Happy with dealership and salesman, Andrew Smolen.Would recommend them to my friends and family, Excited with back up camera and bluetooth. Was considering buying used, but 0% percent interest was the incentive to buy new.

peachy

19 de ago. de 2015

The dealer ship is beautiful and John is one of the best salesman I would rate him a 10 on knowledge friendly ,helpful and making the best deal for me.

oldcarsalesman

11 de ago. de 2015

I was at 2 other stores before. Medina auto mall tryed to. Steal my 2013 trade. Summit Toyota of Akron gave me 8,300.00 more that there offer. Wow. I will be there customer for life.ThanksJack

Corolla lover

11 de ago. de 2015

Went to Summit Toyota Akron for the first time and was pleased with selection of cars there. Was looking for a new Corolla and was helped by Stephen Robbins. He did an awesome job in getting me a fair deal on my trade in and was thorough in explaining the details of my new car.

CelloGrl1

1 de ago. de 2015

My husband and I were shopping for a lease and went to a competitor dealership in town before going to Summit. Summit quoted us a price that was 75 dollars less than their competitor for the EXACT SAME CAMRY. I even asked Steve Robbins what the catch was and he said NO CATCH!! Steve was AWESOME and even helped us surrender my mom's Camry lease due to her passing away. We will continue to use Summit for our Toyota needs FOREVER!!!

PastorKim

28 de jul. de 2015

Great organization with a great staff. My wife and I have purchasesd three vehicles inthe last four years from them.Thr service department is also outstanding!

Cleveland330

21 de jul. de 2015

Nick was very helpful through the process of buying my new Corolla. Answered all of my questions and had a good time throughout the entire process.

HybridGuy

14 de jul. de 2015

Shannon was excellent! I've only bought a few cars from dealerships in my life and this was by far my best experience. I think I got a fair deal on my certified pre-owned car and on my trade in. Best of all from the test drive to my driving away in a "new" car took only 2 and 1/2 hours.

hybridstan

14 de jul. de 2015

Shannon was excellent! I've only bought a few cars from dealerships in my life and this was by far my best experience. I think I got a fair deal on my certified pre-owned car and on my trade in. Best of all from the test drive to my driving away in a "new" car took only 2 and 1/2 hours.

nkeating

13 de jul. de 2015

Stephen Robbins helped my wife and I with a test drive of a new Prius and Rav 4. We decided on the Rav 4 and the process of buying the car went very quickly and painlessly. Additionally, Stephen stayed late on a Saturday to meet our timeline and get the car / color we wanted. We look forward to buying there again.

cassmdurell

7 de jul. de 2015

Walking into the dealership I knew pretty much exactly what I wanted and they made it happen. I love my new car and the experience was wonderful. It was a no pressure environment and they put in the time to make sure that I was completely happy. When the paperwork was done my salesperson even set up my audio and phone with the new car. I couldn't have asked for any better and I wouldn't want to buy a car anywhere else.

cassmdurell

7 de jul. de 2015

I went in as a first time buyer and all I knew was that I wasn't going to buy anything but a Corolla. The salesperson walked me through each and every step of the process and we realized that buying the 2014 wasn't my best option. I walked off the lot leasing a brand new Corolla. I couldn't be happier. The people were easy to deal with and it was a very low pressure situation. I felt completely at ease and I wouldn't buy a car from anywhere else.

Rosa S.

30 de jun. de 2015

I moved from Hot Springs Ar to Akron 14 yrs ago with my new 2001 Avalon and have been a service customer of Montrose/Summit Toyota, never having any issues with routine oil changes and check-ups, have so enjoyed my one on one with Bob Wilson my service advisor over the years. A few weeks ago I realized it was time to trade-in my Avalon and Bob Wilson introduced me to Bob Watterson who within 15 minutes convinced me, to buy a beautiful 2012 Corolla with 8500 miles, with absolutely no pressure involved only portraying a knowledgable, attentive and gracious demeanor, a perfect gentleman who took that extra step to make my emotional day, a happy one. I also need to mention the excellent customer service displayed from the service to parts to the sales department of Summit Toyota and not to forget the secretaries.

Kim C.

30 de jun. de 2015

I appreciate the kindness I was shown at this dealership. My sales person, Stephen Robbins was very friendly and helpful. I was able to get through the car buying experience smoothly, thanks to the great service I received from Stephen R. and the finance advisor. I look forward to doing business with this dealer in the future.

Marvin Bennett IV

30 de jun. de 2015

They helped me buy a new car, a 2015 Toyota corolla S. & helped me with the best option to do so which was leasing. They even worked with me & my stayed within my means. The lady Kristina P. Was great! She went above and beyond for me and I greatly appreciate it.. I'd recommend anyone to go there.

LP

29 de jun. de 2015

Best new car purchase experience to date. Retrieved a model with specs I wanted from another dealer for me. Minimal waiting around for processing of paperwork because Stephen Robbins had things prepped & ready to go knowing I was coming in. He also took the time to set-up my phone & audio channels before I left the dealership which saved me lots of time I would have spent reading the manual.

Fox200942

9 de jun. de 2015

I have probably purchased over 10 cars in my lifetime and this was the most stress-LESS experience I have ever had. No high pressure sales tactics, just a great salesperson doing his job. Bob Watterson was great and so is this dealership.

Kathy2082

8 de jun. de 2015

My sales associate Shannon and her team were able to locate and deliver the exact Prius V model I wanted below sticker too! I found the same model on the internet for slightly less but who knows if the listing was truly accurate or if the dealer would be as pleasant to deal with. Not to mention that they were located 3 hours away from me! Having my dealer conveniently located and offer an additional 3 years 25k on the Toyota care warranty will I'm sure save me more in the long run. Everyone I had contact with at Summit Toyota made my new car shopping experience enjoyable. No high pressure sales at all. Just people doing their job to make a living and helped me find my vehicle.THANKS!

Sunshine

2 de jun. de 2015

Everyone at Summit Toyota was friendly and helpful! Our saleswoman, Shannon made the car buying process easy from start to finish. I am happy with my purchase from both the product and process angles. I have already recommended Summit Toyota to my family and friends.

JohnWag

1 de jun. de 2015

I was interested in a new Tacoma, and stopped by Summit to check out the trucks they had. I connected with Stephen Robbins, who's low pressure approach really appealed to me. I love a new vehicle, but have always disliked the haggling, pressure, and process of buying a new car. Stephen and the guys at Summit have restored my faith. They let the product sell itself, and offered help and answers without pressure. Once I made up my mind on what I wanted, Stephen had the exact truck I wanted within a couple of days. That was topped off by a great price (as compared on Truecar) and a smooth delivery and trade-in process.

Burlyt2

1 de jun. de 2015

Great experience dealing with Tim Treadway again. I asked for an affordable Tacoma and he found the one I wanted. I plan on keeping this truck forever, but hope to work with Tim again when the time comes.

journei10

1 de jun. de 2015

The team as a whole was professional, polite, and worked hard to get you a car and not spend the whole day in a car lot. ...Shannon worked on getting me approved before I drove from Cleveland. ...she didn't want me to waste my time and drive 45 min to be disappointed. .I will never purchase a car anywhere else it here...thank you everyone that helped me in this process from start to finish....if you go there ASK FOR SHANNON. .

Ericka

26 de may. de 2015

I highly recommend the Summit Toyota dealership in Akron. From the moment I walked in I had a very pleasant experience with all of the staff members. I worked with John Heslip and he made the entire process a total breeze. I was a first time car buyer and was treated with the up most respect and patience. Go see John!!!

LK happy

25 de may. de 2015

As I said above I am amazed and happy. Bob Watterson was the person who contacted myself when I went on the Internet. It was within a few minutes. When I spoke with him he answered my questions and we were able to set up an appointment. When I met with Bob in person he made me feel at ease and really listened to what I wanted. He was not pushy and a asset to the the dealership. After I decided on the car I wanted there was no going back and forth. I met with Jamie to sign my papers and he was professional and very nice. It is not very often now days that you do business with a company and they still believe in customer service. I will refer family and friends to Bob Watterson at Summit Toyota. Thank you!! Leslie Kruger

huntleigh11

19 de may. de 2015

Not sure about their service with their new cars, bought a used minivan from this dealer in April. They assured me that they have done an extensive 50 point inspection in the vehichle and that it was covered under 3,000 and 30 day warranty. Which turned out to be CRAP!! Took the van to my local dealer the next day and found the front engine mount was leaking and needed to be replaced along with the power steering pump had to be replaced as well. Called Summit Toyota and notified them. Used car manager said that he was too busy at the moment and will get back to me the next day and would let me know if it was covered under warranty... Guess what? Never got back to me. I called the dealership and left messages at the manager's desk phone and the sales person I bought the vehicle from, never got a call back, sent emails, Did not get a single reply!! Stay away from this place!!

hopson,georganna

15 de may. de 2015

What I liked about Shannon is she informed you of everything going on, with bank and other employees, great customer service, she showed me the price on both cars and how much my pmt would be depending on my down pmt, that was nice

don

13 de may. de 2015

Just leased a new Rav4 I found the it an easy process. They didn't have the color I wanted but search and found one else were and had it delivered the next day. They answered all my questions help me enter my phone. Shannon was a big help.

caa/Cavs fan

1 de may. de 2015

Wonderful dealer, they are caring, knowledgeable. If you want a great car, great dealer, and we exceptional, sales woman, Shannon Swinehart, this is the place for you.

caa/Cavs fan

30 de abr. de 2015

We bought a used Toyota, Camry, and it's a wonderful car. Our sales woman, Shannon Swinehart, was amazing. She's knowledgeable, caring, extremely helpful in getting us this car. I would recommend her to any, and everyone who is looking to purchase a car.

vonvango

29 de abr. de 2015

they knew what we wanted and worked with us to get the best deal possible Shannon went over everything and made sure we got what we were looking for

Marty Prius

23 de abr. de 2015

Summit Toyota is the by far the best Toyota dealer around. No high pressure sales tactics, very laid back. They will bend over backwards to serve your needs. I highly recommend you ask for and talk to Bob Watterson. He really has your best interests at heart. Best pre-sale and sale experience. This was our 2nd new car purchase here with Bob. The dealership will pick up your vehicle if you can't get there and give you a loaner if you need it. Extras like free oil changes for 5 years make the deal sweeter.

MartyPrius

23 de abr. de 2015

Summit Toyota is the by far the best Toyota dealer around. No high pressure sales tactics, very laid back. They will bend over backwards to serve your needs. I highly recommend you ask for and talk to Bob Watterson. He really has your best interests at heart. Best pre-sale and sale experience. This was our 2nd new car purchase here with Bob. The dealership will pick up your vehicle if you can't get there and give you a loaner if you need it. Extras like free oil changes for 5 years make the deal sweeter.

Out of State

20 de abr. de 2015

I have purchased two Toyota's, a 2011 Toyota Tundra and 2011 Rav4. I am from out of state and needed to change my lease on the Rav4 to a purchase. The finance department stated they could not? do the paperwork to transfer the ownership on the vehicle out of state and recommended that I try to find a dealer in my home state that would 'do the deal'. ?? I called the dealership in my home state and they stated, 'We can't do the deal; its illegal.'? How do 2 dealerships not know not how to transfer ownership on a vehicle out of state? I have enjoyed our two Toyota's, but the dealerships are disappointing if you expect them to do something other than sell you a vehicle.

Nikki G

20 de abr. de 2015

I came in from out of state to buy a car at this dealership and it was 100% worth it. I was a nervous wreck buying a car for the first time, but Michael Maloy put me at ease. He and the rest of the team were very helpful and professional. I even received a personal email the day after my purchase thanking me for my business and offering to answer any questions I might have in the future. Overall, a great first time experience!

Ron95

9 de abr. de 2015

Summit Toyota represents a rarity in the automobile industry: a dealership that maintains a high level of integrity. Ladd Kraemer, the sales person I dealt with, was a joy to work with and took the time to make sure I understood and was satisfied with the transaction at every step of the way. All personnel at the dealership are friendly, courteous and helpful. Overall, Summit Toyota is a dealership where you can feel comfortable that you will receive professional service and be able to negotiate an auto purchase that you will feel comfortable with.I have been a customer of Summit Toyota for over 15 years and numerous purchases. I highly recommend this dealership to my friends and family ... and to you.

lorrielie

9 de abr. de 2015

Awesome experience leasing Camry from John Heslep at Summit of Akron. I reside in Mahoning county and this was well worth the hour drive for this salesman and wonderful treatment I received from the dealership. Not only did John get me a great trade in for my grandson's Kia that he trashed driving it to his construction job, he got me a Great deal on my new Camry. Like my son said, "Mom, this is your best car you have ever own." I have to agree. If I have to give them a grade in all areas of 1 to 10 ,10 being the best I would give them 11's or 12's. Do not go anywhere to buy a new car until you check these reviews. Thank you John Heslep. It was like dealing with extended family............. Lorrie Graziani , Boardman,Ohio.

petegall

4 de abr. de 2015

I purchased a 2013 Prius C from Stephen Robbins and Summit Toyota this week. We had a few issues initially but Stephen took it upon himself to make sure the deal came together and I was happy. I would definitely recommend him to someone looking for a Toyota.

camry lover1975

2 de abr. de 2015

Great experience leasing second Camry from Summit Toyota and Tim Treadway. Will go nowhere else! Deal was made with a few phone calls and one quick visit!

Larry Jevnikar

26 de mar. de 2015

Kudos to John Heslep and the team at Summit Toyota. After searching for a car on line, I found a 2014 Toyota Venza to be exactly what I was looking for at Summit Toyota. I contacted Summit Toyota and spoke with John Heslep to inquire about the car. John was easy to work with and he & I were able to negotiate a deal including my trade in over the phone. I made arrangements to meet John the following day at Summit Toyota. The next day I drove to Akron from Kalamazoo, Michigan to meet John, inspect the car and take it for a test drive and close the deal. Summit Toyota exceeded my expectations and every detail was to my satisfaction. John was very patient and took his time to explain all the functions of my new vehicle. In less than two and a half hours I was on my way home driving my new car. I personally want to thank John for making my car buying hassle free and a great experience.

Larry

26 de mar. de 2015

Kudos to John Heslep and the team at Summit Toyota. After searching autotrader.com for a car, I found a 2014 Toyota Venza to be exactly what I was looking for at Summit Toyota. I contacted Summit Toyota and spoke with John Heslep to inquire about the car. John was easy to work with and he & I were able to negotiate a deal including my trade in over the phone. I made arrangements to meet John the following day at Summit Toyota. The next day I drove to Akron from Kalamazoo, Michigan to meet John, inspect the car and take it for a test drive and close the deal. Summit Toyota exceeded my expectations and every detail was to my satisfaction. John was very patient and took his time to explain all the functions of my new vehicle. In less than two and a half hours I was on my way home driving my new car. I personally want to thank John for making my car buying hassle free and a great experience.

Jerry Brenner

23 de mar. de 2015

Last week we leased a Toyota Camry SE from Summit Toyota. The whole transaction was smooth and flawless thanks to our rep, Stephen Robbins who moved the process along painlessly. He made us comfortable and knew everything about the car, including all the new electronic features. He taught us enough about the car that we didn't even need to read the book to be ready to go. He even set up our hands-free calling. Thank you, Stephen and Summit Toyota!

jodialdrich

19 de mar. de 2015

We purchased a new Camry today at Summit Toyota of Akron. John Heslep was a pleasure to work with through the entire experience. John was kind, helpful and we highly recommend working with him. He worked with our budget and was very helpful with all of the questions we had. We will definitely return.

Driver284

18 de mar. de 2015

My husband and I leased a Camry from Summit Toyota today. The warmth and caring we received from the staff, especially our salesman, Stephen Robbins was a pleasant surprise. Stephen's attention to every detail was carried through right to the moment we drove the car off the lot. He even set up my iphone for me for hands free talk during driving to make that process easier for me. Highly recommend! Thank you, Stephen!

cwool

15 de mar. de 2015

After a horrible first experience purchasing a car from another dealer years ago, my husband and I decided to try Summit Toyota after recommendations from friends. So glad we did! Everyone was friendly, Our sales representative, John, wasn't pushy or aggressive and let us take our time making decisions. We are so happy with our decision to purchase from them that I have do doubt when it's time for my husband to get a new car, we will be using them again!

Don

12 de mar. de 2015

My wife and I purchased a used vehicle from John Heslep and it was a great experience. The entire transaction felt like they were trying to help us find the right vehicle for a good price. We never felt any anxiety or discomfort throughout the sales process. The sales manager Mike Maloy even came out to make sure everything was going smoothly and we were happy. I would strongly recommend John Heslep to anyone considering buying a new or used vehicle. I know we will certainly be back!

jennastanfield

11 de mar. de 2015

I recently purchased a new car, my first in years. The staff was reassuring, friendly and professional. The process from start to finish was seamless and under two hours. The service was superb! I will refer friends and family, yes I love my 2015 Toyota Corolla! You rock Stephen Robbins!

stacy

9 de mar. de 2015

Stephen Robbins was a pleasure to work wit g buying my new car! He met me on his day off, and was very polite and considerate.

jpk2015

9 de mar. de 2015

I leased a new, 2015 Toyota Corolla on 3/7/15. This has been the best car buying experience of my life. Greg Powell was outstanding to work with. He was friendly, knowledgeable, professional and very helpful. The lease option worked best for my needs and Summit Toyota went above and beyond what was expected to ensure a good customer experience. I am excited to recommend this dealership to my family and friends.

Art Benson

5 de mar. de 2015

Just leased our 2015 Toyota Highlander from Summit Toyota. Our salesman Steve Robbins was the best salesman that I have dealt with in many years. He answered all my questions and was extremely professional throughout the entire process. He made the experience stress-free!!I would highly recommend the dealership to anyone in the market for a Toyota.

marina

5 de mar. de 2015

Stephen Robbins was excellent. I originally talked to him over the phone as I live almost an hour away. He described the vehicle in detail and when I came out the next day I found that he was extremely accurate and honest in his descriptions. He was both easy and a pleasure to deal with. I highly recommend both Stephen and this dealership.

Chris/Cosmic

1 de mar. de 2015

Tim Treadway is professional, knowledgeable and goes the extra mile to assure you are pleased with the final result. Though many competitors offered me good deals, I felt most comfortable making the final deal with him.

grover jackson

26 de feb. de 2015

I got a good deal at a excellent price. Thank to Shannon Swinehart & BobTreece and the summit Toyota financing staff good job. God bless each and everyone of you

Bob

26 de feb. de 2015

Shannon is amazing I will send all my friends and family to her, as I am sure they will get the same outstanding service I received.

JAC

26 de feb. de 2015

John Heslep is the best car salesman I have ever dealt with. Never felt under any kind of pressure to buy something I didn't want or need. Actually everyone I spoke with that day made me feel like they were doing everything they could to get me the best deal possible for what I said I could afford. Would recommend this dealership to anyone!

none

25 de feb. de 2015

Just leased a new camry from this dealer and was impressed with the careful attention shown in the transaction by the salesman, John Heslep. He even came directly to my home on one of the coldest days of the year to charge a dead battery of the 2112 model that I was to deliver on that morning. The day after we closed the deal, he arrived at my door again with the garage door opener that I left in the 2112. You bet that I would recommend this fellow!.

terry.kiss

22 de feb. de 2015

John did a great job helping me purchase my vehicle. Very patient and walked us through every step. Can't say anything negative about John or the dealership.

C. Post

18 de feb. de 2015

I worked with Tim Treadway. It is nice to get great customer service. Every time I had a question I called him and he answered immediately or called or texted back within minutes. The price is very important but do not over look the importance of having someone who is responsive to your individual needs. This is the second car I purchased within 11 months from Tim. Nice job!

cpost2

18 de feb. de 2015

I worked with Tim Treadway. It is nice to get great customer service. Every time I had a question I called him and he answered immediately or called or texted back within minutes. The price is very important but do not over look the importance of having someone who is responsive to your individual needs. This is the second car I purchased within 11 months from Tim. Nice job!

Stewart

13 de feb. de 2015

Shannon was fantastic in helping me lease a 2015 Camry Hybrid XLE, as was the rest of her team. Not only was the lease negotiation pain free, but she did a great job of explaining the many electronic details of this vehicle upon delivery. I've personally known for 10 years the service department here is excellent and I plan to continue doing business with Summit Toyota going forward.

Moriah

10 de feb. de 2015

I had a great experience here and will definitely be recommending this place. Stephen Robbins was also very kind and helpful with everything including the things I forgot to ask about.

2 2015 4runners

7 de feb. de 2015

Shannon swinehart and Her team were amazing. They are very friendly and helpful when it came to buying our two 2015 Toyota 4runners. We told her exactly what we wanted and she got them for us in a timely manner for a great price. They went above and beyond more than what we expected.

Salemm91

6 de feb. de 2015

Shannon and the summit Toyota team was a great help. We told her what we wanted and she got it with 24hrs for a great price. She helped us from a-z with everything. We know where we are getting our future cars from. She got us 2 2015 4Runners

Cecil

2 de feb. de 2015

I recently purchased a 2014 Grand Caravan. I told Bob Treece I was looking for a 3rd row seating vehicle. When all was said and done he presented the vehicle and it was a perfect match in both price and desired vehicle.

jefftoledo

29 de ene. de 2015

I recently bought a used 2007 vehicle and drove about 2 hours away to look at it. I liked it but there were some slight mechanical issues. The mechanics looked at it & in a timely matter told me what the problem was, that they would fix it & deliver it. After the whole process, we left and when it was delivered everything was good to go. They were very accommodating & welcoming & I would recommend Shannon or anyone at the dealership. Very pleased.

JB

8 de ene. de 2015

I was searching for a specific vehicle and TJ was able to locate it for me quickly. My sales person Shannon Swinehart answered all my questions and took care of the details keeping me informed all the way through the process. This dealership staff is friendly and professional. This is an easy recommendation to make.

Lynda2001

31 de dic. de 2014

The entire process of leasing a car for the first time has been very painless and a very pleasant experience at Summit Toyota. Thank you!

butch

24 de dic. de 2014

I would highly recommend this dealership to anyone. First and foremost I would research as many cars as possible before arriving to the dealership so that you can arrive with intell about their vehicles. I found this dealer because I found the car I wanted first and I narrowed my list down to three places. Ho haggle financing and I ended up with a low digit rate on the loan. The finance debt is legit and service/extended warranty in place as well. 10 out of 10

Edward

22 de dic. de 2014

My sales person was Shannon Swinehart. She was very helpful, knowledgeable and friendly. I was looking for a used car under a certain price and she pointed out two very nice selections. Thanks again Shannon and Summit Toyota!

TLTroup

16 de dic. de 2014

After reviewing vehicles for a couple weeks, I narrowed my choices to a few vehicles at a few different dealerships. Unfortunately when I stopped at this dealership I was not assertive enough about my requirements and wants. The sales team was more interested in simply selling a vehicle than in helping me find a vehicle to meet my needs. I was shown vehicles that did not have the features I requested, and it quickly became obvious the sales associate working with me did not know the features of Toyota vehicles or the dealership's current stock of vehicles. He was friendly and clearly had sales skills (e.g., customer priming hacks such as regularly referred to the vehicle as "yours/your car" etc. before purchase), but he did not seem knowledgeable about the cars he was selling.As the interaction went on, I felt my concerns were ignored and I was told the vehicle had features it did not have. I can't explain why I just gave up and made the bad decision to purchase it. I wish I walked away. The following days when I looked at the vehicle more carefully, read reviews, and looked at the owner's manual I cried and cried. The car has poorly painted dings, scrapes, and a half-dollar sized dent in the bumper. It has stains on the seats and scrapes on the dashboard. The road noise is horrid; I can barely hear my child's voice in the back seat. When I contacted the dealership and raised concerns, the sales associate told me that I knew I was looking at the vehicle when it was dark, and I was told by the sales manager the paperwork cleared and the car was mine. Fortunately the sales manager conceded to my "dismay" by installing one of the main features I requested.This was a very stressful and depressing experience, and I made a very, very bad decision to purchase from Summit Toyota. I know I will take a financial hit when I trade this vehicle in, but I will try to find another vehicle as quickly as possible (not from Summit Toyota).

daystar586

11 de dic. de 2014

My auto purchase was unplanned. My previous vehicle died sooner than expected. I called Shannon. I told her what I wanted. I thought I'd hear back in a few days with options. The next day she put me in the "perfect car". That's what she said "I have the perfect car for you". After I drove it I knew she was right. I knew I wanted a Toyota. I hadn't decided whether the Yaris, Matrix or Camry was right for me. It turns out, the Toyota Avalon is perfect for me! Buying a car can be confusing, stressful, even unnerving. At Summit Toyota it was fun. Thanks Shannon!

Martin Munn

10 de dic. de 2014

SHANNON SWINHEHART is all that needs said when referring to an AWESOME sales experience. Not only was she doing the work of 2 different positions, and working with myself and another customer. She never missed a beat! I even seen her running at times! Shannon was very professional, out going, and funny. Really too many things to list on how good of an experience I had. In closing... Summit Toyota of Akron is the place you need to be when searching for your next vehicle. I went to 5 different lots in the Akron/Canton area, no one could help me because of my credit. EXCEPT for Summit Toyota!!!

Martin Munn

10 de dic. de 2014

SHANNON SWINHEHART is all that needs said when referring to an AWESOME sales experience. Not only was she doing the work of 2 different positions, and working with myself and another customer. She never missed a beat! I even seen her running at times! Shannon was very professional, out going, and funny. Really too many things to list on how good of an experience I had. In closing... Summit Toyota of Akron is the place you need to be when searching for your next vehicle. I went to 5 different lots in the Akron/Canton area, no one could help me because of my credit. EXCEPT for Summit Toyota!!!

PastorJoe.Sanders

30 de nov. de 2014

After a long internet search I found a 2004 Honda Odyssey at Summit Toyota. From the moment I pulled into the parking lot Michael was a helpful in every way. He was pleasant and genuine in his approach to getting me into the vehicle I was considering. We were able to work out a fair price and Michael helped with all the details of purchasing a used vehicle. Thank you Michael.

David Sheets

28 de nov. de 2014

My son bought a used car with their 30 day 1,000 mile warranty. One week to the day the check engine light came on. He can't get the car titled because it won't pass E-check. A call to the dealership yielded an answer from the manager that he CAN sell cars that won't pass E-check and that their warranty wouldn't cover the necessary repair. It's not hard to reset an engine light and hope for the best...and I suspect that could have happened wether intentional or not.. I was upset that we were blown off and the managers attitude that he can sell cars that you can't title without YOU fixing it at your expense. Ohio case law seems to dispute the managers statement, especially where E-check is mandatory.. I would personally never buy a new or used car from these guys.

whittakelli

24 de nov. de 2014

Just purchased a 2015 Prius from Summit, and without question it was the best car buying experience I have had. While exciting and fun on one hand buying a new car can be stressful when actually at the dealer. For this reason I took advantage of the TrueCar pricing that was available through Consumers Reports, to get quotes at a no haggle price . All quotes were within a few hundred dollars of each other, and well below MSRP. My variable was the value of my trade in, and what I could get for it. With my TrueCar quote in hand I met with Michael Hammonds at Summit. Mike was friendly, professional and we discussed the car I wanted and my trade in. In the end I received what I felt was an extremely good dollar amount for my trade in and better still a quote on the new car below the TrueCar quote. All the numbers I was presented with were beyond my own expectations making it a no-brainer. I signed the paperwork. Its only been a couple of days and I have already received follow-up emails from Mike. A first class operation!!!

Lkerr293

22 de nov. de 2014

John was great to work with, one of the best car buys we have ever made. He help us gather the information we needed about the car, let us drive it numerous times and was great on the deliver of our purchase. Particularly like no pressure to "buy today"

dv101060

13 de nov. de 2014

Shannon is very nice and courteous and we enjoy working with her in getting our new Rav 4. She never once pressured us, but told us all about the rav 4.

Lubna Ishag

4 de nov. de 2014

We've gone to several dealers and bought cars previously , and this was by far our best car-buying experience. We loved working with Bob Watterson, who made the process simple and hassle-free. We'll be back and we will recommend this dealers to our friend. Thank you Summit Toyota for making our buying experience easy and hassle free:)

The Momma

29 de oct. de 2014

After trying a few other dealerships and being pressured at one of them I really was not interested in shopping any more. We stopped in to try a Toyota as we promised ourselves that we would try four different types of cars before purchasing any. Prior to this visit my preference was the car at the pressured dealership. The atmosphere at Summit is so relaxed that I had a really great day trying several models and finding the perfect match in the 2015 Highllander. John Heslop and the entire Summit Team made this a very painless process. Our guestions were answered and when those led to more questions they were answered as well. As the end of the sales day approached we were never rushed but encouraged to ask questions they even made sure that we knew how to operate the most basic of functions as the technolgy envolved in a new car was something out of our realm. Thanks again Summit we will never need to find another car dealership as we feel like you are now a part of our family.

Ranch2ew

28 de oct. de 2014

We've purchased several cars from dealers and private owners, and this was by far our best car-buying experience. We loved working with Andrew Smolen, who made the process simple and hassle-free. We'll be back!

todd furcsik

28 de oct. de 2014

I ENJOYED SHOPPING AT SUMMIT TOYOTA .GREAT STAFF AND VERY HELPFUL. I WILL GO BACK FOR MY NEXT PURCHASE THANKS FOR A GREAT CAR BUYING EXPERIENCE . TODD

dhamlin

28 de oct. de 2014

We were just stopping in to try out a Toyota as we were shopping for a new car and not certain what was out there. We checked out a few other types of cars. At one of the dealerships we were pressured from the moment that we stepped out of our vehicle. Not so at Summit we were showed nothing but respect. We drove three different models and felt we found our perfect match with the 2015 Highlander. John Heslep and the entire Summit Team worked diligently to be sure we had our perfect match. I never expected to drive home that day in such a pleasant frame of mind as shopping for a vehicle has previously been a stressful experience. Thank you Summit Toyota for such a pleasant experience.

Brian_Collins

16 de oct. de 2014

I have dealt with Shannon Swinehart through multiple vehicle purchases and was pleased each time. I was so happy with her service and honesty that I recommended Shannon when my daughter was ready to buy her own vehicle! Shannon assured me that she would take care of her as if she were her own, and that is exactly what she did. FIVE STARS!

redwheels

4 de sep. de 2014

An all around great experience. My team, Bob Waterson and Andrew Smolen were professional, courteous and knowledgeable. They kept me informed as to when my 2015 would arrive. Worked with me on price. Why go any place else for a Toyota.

rptipton

4 de sep. de 2014

I just wanted to send a quick note to say KUDOS to Bob Wilson in the Service Dept. What should have been a routine 1 hour oil change somehow turned into 3, and basically spent the rest my workday there unexpectedly. After breaking a lug nut / stud off for the tire rotation Bob informed me they would be getting the repair ASAP at no additional charge. I have been at other service centers where they would no question charge for something like this and turn into a bigger headache than it already is. I appreciate Bobs courtesy and honesty while I had to wait so long and he made sure to credit me for the inconvenience. I have only been to Summit Toyota a handful of times so far but its employees like Bob that keep me coming back there. I always feel comfortable and trust everything to be done right and fair( and in my experience that hasnt always been the case at car dealers!) So credit is due where it is deserved. Also, before leaving I spoke with Mike Maloy about a possible trade in later and felt like it would be a great place to make a deal if they could find my next Tundra hopefully! Thanks again!

Chauntel

19 de ago. de 2014

Tina's job was to make me feel comfortable and sell me a car but instead she was rude and I didn't not feel comfortable at all. She tried to put me in a car that I did not like at all, she never gave me a choice. She told me that I can purchase this 2011 Toyota Camry that the hub bearings were going out on or drive nothing at all. I left there and went to Toyota of Warren and purchased a 2013 Toyota Camry and was very happy. I will never purchase a car from Summit Toyota.

dat5574

6 de ago. de 2014

I was looking for a Toyota Tacoma with specific features and Shannon and her team were able locate one for me. They didn't try to just sell me something off the lot that was close to what I was looking for which I really appreciated. I would buy from them again.

fbadditct

5 de ago. de 2014

Shannon went above and beyond to help get me in a good car for a great deal. Treated me like a #1 priority even when we ran late and she was supposed to get off work an hour before we got done, but even then she didn't rush, continued to be thorough, and even took the time as I was leaving to set up my blue tooth for my phone. I will be telling everyone I know what a wonderful job she did, and the great deal Toyota of Akron gave me, defiantly the best service I ever had buying a car!! Thanks so much!! :)

kevharsh1955

2 de ago. de 2014

Shannon we would like to say thank you for your amazing job. It was very nice to meet you and bill kelly. Keep up the good spirit. Sincerely, Kevin and Shelia Harsh

hmn123

1 de ago. de 2014

After being a loyal customer of another Toyota dealership for many years, we stopped into Summit Toyota of Akron because we happened to be in the area and our lease was almost up. We were immediately greeted by the friendly staff. We proceeded to then work with an experienced and professional salesperson, Tina Santucci, who listened to our needs and was able to secure a deal we were very comfortable with. From the man who held the door open, to the salesperson, finance/sales managers, and the owner, each person my family came into contact with was extremely friendly, professional, and knowledgeable. Car shopping with two young children is never easy. Unlike the previous dealership we worked with, our children were acknowledged immediately and Tina did her best to speed up the deal before the kids got too antsy. It was a great experience from start to finish. We won't be returning to the previous dealership we frequented; we are now loyal customers of Summit Toyota of Akron.

cmgeorge

29 de jul. de 2014

I have purchased 5 Toyotas, over the past 25 years from Summit Toyota and the quality of service and great prices just cant be beat!. Bob Watterson is the only rep I will deal with and he is top notch.

DIDGIE2197

25 de jul. de 2014

Best autopurchase experiance ever. lol They made it too easy.Fantastic staff. Tim Treadway will go out of his way to make your experiance awesome.

TOM DIGIROLOMA

25 de jul. de 2014

THESE GUYS ARE FANTASTIC. GO SEE THEM AND YOU WILL NEVER GO ANYWHERE ELSE. THEY MAKE IT TOO EASY!

B and G

22 de jul. de 2014

My wife and I had visited a number of Toyota's competitors in the local area but when we met Bob Watterson at Summit Toyota we felt that we had found someone who really cared about what we wanted at a fair price. He listened to our wants and then went out and found the vehicle. He called us immediately and offered to take us on a test drive. He was well prepared and knew everything about the RAV4 we were considering. We emphasized to Bob that the price was going to be the deciding factor. He came back with $1000-$1500 more for our trade-in and still gave us a very fair price for the RAV4. We were extremely pleased because Bob really cared about our wants and did not just wish to sell us any vehicle. Our 4 year old granddaughter is so excited about Nana's "New Car", and we are very thankful that we found a special carsalesman who really cares about us. You may say, "This is too good to be true!" Try Bob Watterson out and you will not be disappointed. I cannot recommend a nicer, more professional car salesman.

Carold

14 de jul. de 2014

This was the best Toyota buying experience I have had. In my 39 years of buying Toyotas, this is my 8th Toyota. The management and staff are very knowledgeable and the buying experience was so expeditious and easy. The buying process was NOT a tortuous 3 hours (like many I have had)!! This dealership is considerate of the customer's time. The dealership is very customer friendly and gives the customer what "the customer wants". The management goes the extra mile to get the best price. I will be back.

tjeff78

12 de jul. de 2014

When I came in originally I had not intended to buy a car at all. I saw a car that I have always wanted thinking I would not get approved had I wanted to. But I went ahead and looked at it anyway, I loved the car and before I knew it I had keys in hand and was on my way in my new car. Thanks guys!

lydianea

12 de jul. de 2014

Tina Santucci was great and helped me so well. Also answer all my questions. Thanks so much!! I am very happy with the purchase of my 2014 Toyota Corolla

carold

12 de jul. de 2014

I have purchased 8 brand new Toyotas in 39 years. Summit Toyota of Akron is the best dealership that I have dealt with to purchase a new Toyota. The employees are thoughtful and knowledgeable. They fit this car to my desires and made sure I received the best deal possible. My payment is great and the dealership is wonderful. I will return for my 9th Toyota.

wporter0491

10 de jul. de 2014

I came in to Summit Toyota to purchase my first new car and was met with an incredible level of friendliness, attentiveness and respect. I have heard so many terrible things about various car dealerships, but John Heslep at Summit Toyota broke all of the "sleazy salesman" stereotypes and helped me find a car that I can afford and that I really love! John never rushed or pressured me, but listened and attended to my purchasing needs and concerns. I was able to lease my Rav 4 with confidence and excitement. Rather than being a stressful experience, car shopping actually turned out to be a great deal of fun! If you visit Summit Toyota, I strongly recommend you ask to see John first.

Whitney P

10 de jul. de 2014

I came in to Summit Toyota to purchase my first new car and was met with an incredible level of friendliness, attentiveness and respect. I have heard so many terrible things about various car dealerships, but John Heslep at Summit Toyota broke all of the "sleazy salesman" stereotypes and helped me find a car that I can afford and that I really love! John never rushed or pressured me, but listened and attended to my purchasing needs and concerns. I was able to lease my Rav 4 with confidence and excitement. Rather than being a stressful experience, car shopping actually turned out to be a great deal of fun! If you visit Summit Toyota, I strongly recommend you ask to see John first.

Gary082043

1 de jul. de 2014

Previous dealer did not wish to search for what we wanted. This one was happy to do so. They got the sale. Had a 10 year relationship with previous dealer and was saddened to lose contact with a favorite service writer.

no1dallascowboyfan

24 de jun. de 2014

Tina was extremely kind and helpful it was a pleasant change from other car dealers, I would definitely by another vehicle from her at Summit ToyotaDavid Richmond

emorgan

23 de jun. de 2014

Summit Toyota Visit My experience with Summit Toyota was very much unexpected, but turned out very well. I had visited another dealership that had a specific car that I wanted to take a look at. Turns out it wasn't what I wanted and I started to head home. On the way home we decided to stop by Summit Toyota just to look because I really liked the new 2014 Corollas, but I had no intentions of buying one. I didn't even think I would be able to because I'm still pretty young to be purchasing a car and I'm currently a full time student who works part time as well. Therefore I didn't think I had much credit to get financed. So after talking to a few of the salesmen I chose to look into leasing. In the end they were able to work with me and I was able to get approved for my loan! Everyone who I talked to was extremely helpful and I worked with Michael Hammonds who was a wonderful salesman. He mentioned he hadn't been there for too long, but he was very kind and helpful in helping my make my decisions. I love my new Corolla and I am very happy and content with my choice to lease from Summit Toyota. I would definitely recommend it to other customers!

emilymorgan13

22 de jun. de 2014

My experience with Summit Toyota was very much unexpected, but turned out very well. I had visited another dealership that had a specific car that I wanted to take a look at. Turns out it wasn't what I wanted and I started to head home. On the way home we decided to stop by Summit Toyota just to look because I really liked the new 2014 Corollas, but I had no intentions of buying one. I didn't even think I would be able to because I'm still pretty young to be purchasing a car and I'm currently a full time student who works part time as well. Therefore I didn't think I had much credit to get financed. So after talking to a few of the salesmen I chose to look into leasing. In the end they were able to work with me and I was able to get approved for my loan! Everyone who I talked to was extremely helpful and I had a wonderful salesman. He mentioned he hadn't been there for too long, but he was very kind and helpful in helping my make my decisions. I love my new Corolla and I am very happy and content with my choice to lease from Summit Toyota. I would definitely recommend it to other customers!

hoff1190

14 de jun. de 2014

Tina was our sales associate. She was great. Good personality but even better she was straight forward with us. She did not "pressure" us into purchasing the vehicle. We would come back to her as our sales associate.Everyone from TJ the sales manager to the finance department was excellent. We came in at 6 and left shortly after 8 with our used car, clean and ready to go.Thanks for an enjoyable experience.

wendychambers

14 de jun. de 2014

We were so pleased with our experience at Summit Toyota. We were also looking at other makes and models prior to deciding on the Toyota Highlander. Tina worked hard for our business! Her great customer service made our purchase decision even easier!! She was always so friendly and helpful. They had to locate the a vehicle that met our needs and Tina was good about calling us with updates. The financing also went really well. Jamie shopped around to get us the lowest rate available, even lower than our preapproved rate from our bank. I have an accounting/finance background and used my tablet to verify the numbers and everything checked out perfectly. It is nice to work with an honest, helpful group of people! Thank you!! We are so happy with our new Highlander!

brushmn

7 de may. de 2014

everything was ok, but sales person did not know her product well enough and the sale took way to long, it took over three hours

Tracy

24 de abr. de 2014

I bought my last 2 Corolla's with Summit Toyota. I worked along with Bob and Scott both. Both great salesmen and very honest. There was a specific car I wanted and they went out of their way to find it for me. Not only did the find it for me but they drove to Pittsburgh to pick it up for me. They always greet you with a smile and call you constantly with updates on where they are in finding me the right car. And they made the finance process as easy as possible and worked with us to get us the payment we were comfortable with and we got to pick our due date. I will always buy my Toyota's from Summit Toyota!

ralleshouse0919

16 de abr. de 2014

The service I received at Summit Toyota was outstanding. They were recommended to me by my boyfriend who has leased several cars from them. Mike explained everything I needed to know about the Corolla before I got in to take it for a test drive. The entire experience was comfortable and they weren't pushy. I felt like I could make the best decision for me without being pushed into something. I would recommend them to anyone looking for a good experience purchasing/leasing a vehicle. I can now say that I drive a car that I feel safe and secure in.Thank you!!!!!!

Rachel

16 de abr. de 2014

To be honest, I went in for my appointment expecting Mike to say that I needed to pay down on my car more before I could trade it in. I did not expect to walk out of there with a brand new Corolla for the same payment I had been making. But I did. And he didn't tell me I needed to pay it down. He assured me that we could figure something out. I was the best car dealership experience I have ever had. They aren't pushy and they provide you with the information you need to make a good decision. I was able to leave there feeling like I have a safe and reliable car. I would recommend them to anyone and I look forward to future experiences with them.

miaoconnor

13 de abr. de 2014

After spending many many hours at many different dealerships, Bob Watterson was the best salesperson I had encountered. He was extremely helpful, considerate, and most of all, non-pressuring. He was truly concerned for me from the buyer's standpoint! I would not hesitate to deal with him again. I can't say enough good things about my experience and the thanks I have.

AllieAngelo

9 de abr. de 2014

We originally went to Summit Toyota to get our old 1995 Corolla fixed, we'd taken it to numerous mechanics multiple times and nobody had been able to fix the issue. Summit Toyota was able to find what was wrong right away and fixed it promptly. Sadly, a few weeks later another part broke that was too expensive to fix. The mechanic at Summit Toyota told us that the it wasn't worth it to fix the car since the repairs would cost more than the car was worth rather than charging us an insane amount of money to fix the car anyway. After that everyone at Summit Toyota did everything they could to help us get a new car. They took both of our old Toyota's in trade; the non-working 1995 Corolla and our working but VERY old and VERY used 1996 Camry with 320,000 miles on it. They gave us an amazing amount of money for these two cars considering the fact that they would never be able to re-sell either of them. After that we worked with Scott Defabbo to purchase a used car from Summit Toyota. He helped was extremely patient with us; talked to numerous people in my family, presented us with all our options as we tried to figure out the best way to purchase a car. We ended up with a beautiful 2005 Corolla. Scott got us a loan for the car and helped us every step of the process. He was never pushy, never tried to talk us into a decision or steer us towards a certain car or price. We were never unsatisfied with his or anyone else's service at the dealership. My family has always driven Toyota cars, but this is by far the absolute best customer service we've ever received because the people at Summit Toyota went above and beyond to help us out when we ended up without a good car due to bad luck. We're absolutely happy with our new car and will definitely be returning to Summit Toyota for any future car purchasing or maintenance needs. I would absolutely recommend this dealership to anyone looking to buy a new or used vehicle, they're really a great place to go. And if you have a Toyota and need it serviced, this is the place to take it because you can trust the mechanics and you can trust that it will be in good hands and that they'll be honest with you.

kramztin

7 de abr. de 2014

I have purchased many cars in my life, but this purchase was one of the most pleasant. Everyone from the GM, T.J., to the salesman, John Heslep, was excellent to work with. John even drove a demo to my office for inspection and test-drive. If I make another Toyota purchase in the future, I'm sure Summit will be my dealership of choice and John Heslep my "go-to guy".

mlshood

6 de abr. de 2014

Awesome experience. fantastic staff. this was our 2nd minivan we purchased from this dealership. Scott was attentive, professional, charismatic, timely, respectful and considerate of my time. we will definitely be back! great doing business with you all

Ben Campbell

6 de abr. de 2014

Stephen Robbins is the best salesman that I've ever had!! He was very courteous and listened to what I had to say. He and the whole team at Summit Toyota are the best that I ever had the experience of working with!!!!

zbrenda9

23 de mar. de 2014

My experience at this dealership was fantastic! Rodney was very knowledgeable about the vehicle. He answered every question I had about it. It has a lot of fancy features in it that I never even heard of or knew existed and Rodney explained everything in great detail to me and made me feel comfortable asking so many questions. They all worked very well as a team together to keep things going smoothly. They had to stay after hours to get me all set up in my new car and seemed happy to do it! I will definitely recommend this dealership to anyone I know looking for a new car. Thanks for everything!

totaroswest

20 de mar. de 2014

Everyone was super helpful and friendly! They answered all our questions, which we had a lot of because we have never leased a car before. We leased 2 corollas and we love them. We will definitely recommend summit toyota to our friends.

RandyRichardson

20 de mar. de 2014

Came in because of the mailer and discount offrered - Rodney was great, great sense of humor, truthful, very professional, and knew what he was doing - except for the two Money Orders we lost and had to repurchase - but I think a good DAY was had by all, and I respect Rodney for doing, unseen, and never met, such a great job - fine car, very pleased

WCONNOR

14 de mar. de 2014

I leased a new Sienna from Summit Toyota this week. Stephen Robbins in sales was very easy to work with. He is knowledgeable , friendly and very customer focused. Everyone I dealt with, including the people in service, seemed to care about the customer.I hope and expect that the after sales customer service will continue.

LOIS HORVAT

14 de mar. de 2014

In our 50 years of buying cars we have never had a dealership so concerned about making the purchase a wonderful experience. Summit Toyota is an exceptional dealership . They do not let you leave until you do not have any more questions. Their prices were the best. This is our third car from them.In our book they are A 10, NOT A 5.

jhartl7

12 de mar. de 2014

my wife and I have purchased numerous vehicles from Bill Kelly, and that is why I called Bill, when I needed a newer vehicle. He introduced me to Shannon Swinehart, and between her and Bill, I couldn't of asked for better people. The next time we need a newer vehicle, we'll make sure to call Bill or Shannon.

PEACHIE59

10 de mar. de 2014

This place was by far the best ,I live in Mansfield,Ohio and drove to Akron,Ohio well worth the drive .I walked in ,was met with the greeter ,and introduced to Scott,told him why I was here and what I wanted to see,he handed me the keys and said go.My husband and I took the SUV and was gone for about 45 mins. and returned to the dealership,excited about the Buick and we sat down to discuss the puchase and WOW, from there on it was a #1 service from there ,until I was out the door with my Buick Enclave,total time at this place was absolutely Great.

tcollins14

6 de mar. de 2014

Jason was very easy to work with and is very knowledgeable. He made the paperwork process painless and quick. I would definitely recommend him and Summit Toyota!

D11687

5 de mar. de 2014

My experience last night at the Summit Toyota of Akron was wonderful. All the employees were very friendly and welcoming. I would definitely direct anyone in need of purchasing a vehicle to go to this location.

Naugle672

28 de feb. de 2014

My wife and I purchased a new Sienna from Jason. He was very courteous, and the transaction went very quickly. He found us the van we were looking for, and we got a great price.

hutsler

24 de feb. de 2014

I had a pleasant experience purchasing my used 2006 Rav4 from Summit Toyota. The staff was very helpful and knowledgeable. They were on top of every need that I had during my purchase and seem to really care.Rob Hutsler

tammy westenbarger

17 de feb. de 2014

If your looking for a good deal you must look up Jason Hynn. My husband and I were saddled with medical bills. It effected our credit badly. Never thought we would be able to buy a vehicle again. We worked hard our whole lives to have illness destroy our credit. Summit Toyota looked pass that. They were so nice. Didn't treat us any differently as when our credit was perfect. Look them up. You dont have to go to jd byrider or places like that. They can help and you get a good car.

webtp

12 de feb. de 2014

A few months ago my wife and I went in to by a brand new Toyota Highlander and had amazing service from the minute we walked in from John Heslep and the rest of the crew. We new what we wanted and at what price and John took care of the rest with no hassle. I hate going to car dealerships b/c your car is the one thing that loses value the second you use it and it always seems like a scam. However that was not the case at Summit Toyota. John and the rest of the staff were welcoming, thorough, quick and made the whole process very easy.Two weeks ago, I went into Summit Toyota to buy out my lease and I was quickly greeted by Jason Hahn. He made the entire process quick and very easy. My wife and I were very happy with our buy out price and what we would pay moving forward. I would and have recommended Summit Toyota to anyone that will listen. Thank you for the great experiences and making everything so smooth.

hope watson

12 de feb. de 2014

RODNEY Patterson is the best car salesman that I have ever encountered. He was friendly and really got into my situation of needing a new car. Rodney didn't let me leave without being in my new 2008 Chrysler town an country. He's an awesome car salesman. If you need a car ask for HOT ROD!!!!

Srijang

12 de feb. de 2014

Saving isn't easy and buying a car is the tough decision we need to make. I googled for almost two months to get to the decision; to get right car in fair price, landed me to in Summit Toyota, Akron. Salesman Jason helped me a lot. I recommend this dealer if you are looking for a new Toyota cars, at least google it and compare prices with other dealers.

IronNick65

9 de feb. de 2014

My 2006 Hummer H3 is the 2nd car I bought from Summit Toyota and both sales were handled by Bob Waterson. Bob is an excellent salesman and I appreciate his down to earth way of dealing with people and his knowledge of automobiles. I will recommend your dealership and Bob to my friends and relatives in the future. I already have!

amk267

8 de feb. de 2014

My husband couldnt get me to check out cars for the longest time because I HATE dealing with car sales people. My experience at Summit Toyota was the opposite of what I would have expected. Scott Deffabo was awesome. He was super easy going, friendly and incredibly helpful. I felt totally at ease asking any question and I he was utterly genuine and patient. I can honestly say I had fun!! I would highly recommend seeking him out for buying a new car. I got a Toyota Venza and I LOVE it!!! Owner Dan Pyle is equally great!!

seabee7127

3 de feb. de 2014

Scott did a great job putting me in my ford I was amazed at how low the mileage was on their used vehicles and it was probably the quickest I have ever been in and out of a dealership with purchasing a vehicle although I was surprised that they didnt wash the car for delivery with the current bad ( snowy ) weather it was understandable the vehicle I purchased wasn't what I went in for but Scott went above and beyond to put me in the best car available to get me approved for my credit situation (bankruptcy pre discharge) so if you are looking to get into a car or truck and your credit is challenged you can't go wrong calling Scott Defabbo and Summit Toyota

mlalonde1

2 de feb. de 2014

I went in to see Rodney with low expectations; never imagining that they could/would trade in my older Corolla for a newer car, but he did! He was very easy to talk to and didn't make me go through a lot of red tape. I'm older and have seen my share of car dealerships in my time, and this one clearly topped any other I've dealt with over the years. Rodney and Summit Toyota get a 12 in my book!

Michele LaLonde

2 de feb. de 2014

I went in to see Rodney with low expectations; never imagining that they could/would trade in my older Corolla for a newer car, but he did! He was very easy to talk to and didn't make me go through a lot of red tape. I'm older and have seen my share of car dealerships in my time, and this one clearly topped any other I've dealt with over the years. Rodney and Summit Toyota get a 12 in my book!

samantha haidet

1 de feb. de 2014

A big thank you Shannon in the used car sales department. Great experience!

MJFSR

28 de ene. de 2014

We went to several Toyota dealerships looking for a new Tundra. We bought from Summit Toyota of Akron. The other dealerships made you feel like you were a number, like they were doing you a favor selling you a vehicle. This is the first time that we wanted a vehicle that wasn't on the lot. The people at Summit Toyota went out of there way to find us the Tundra we wanted. They were easy to deal with. They made buying the truck a positive, enjoyable experience! We have bought new Toyota vehicles since 1985 and must say check out this dealership! You wont be disappointed! See SCOTT in sales.

AaronBreiding

26 de ene. de 2014

Our experience at Summit of Toyota was the best we have ever had purchasing a vehicle. I originally contacted Summit of Toyota by email and within minutes received a reply and a follow up phone call from Scott Defabbo. When I arrived at the dealership I was greeted and introduced to Scott. He was very helpful and professional as he showed us different trucks on the lot. It was literally a snow storm and Scott did not hesitate to bring vehicles around and clean them off for us. We traded a vehicle in and T.J. DiSanto (Manager) walked us through the entire trade-in process and how they valued our trade in. He didn't "disappear" like most dealership managers do. T.J. literally turned his computer monitor and showed me the software they use and explained how they value your trade in. It seems like at most dealerships, everything they do is top secret, but at Summit everything is out in the open. Everyone we dealt with, including other Sales members and Managers stopped either just say hello or even talk to us. There literally was no pressure. The buying process took place over a 3 day period and everything we asked for was given to us. We cannot say enough about the staff at Summit of Toyota, and look forward to working with Scott, T.J. and the entire staff at Summit of Toyota in the future.Thanks, Aaron and Sarah Breiding

MikeFiser

24 de ene. de 2014

We went to several Toyota dealers and bought from Summit Toyota of Akron. the other dealers made us feel like they were doing us a favor selling us a new vehicle. This was the First timethat we were buying a new Toyota that wasn't on the lot. They went out of there way to find us the tundra we wanted. Very easy to deal with. They made it a positive, enjoyable experience to buy the Tundra. We have been buying Toyotas since 1985 and have bought from a number of dealerships through the years. We highly recommend Summit Toyota of Akron! See SCOTT in sales.

tharnden

20 de ene. de 2014

My wife worked with Shannon last spring when she purchased a certified used Highlander (we needed a larger car for grandkids and their car seats). She had an excellent experience as Shannon and Summit Toyota worked to meet our current needs. So, when I decided I needed something a little larger than my Lexus CT200, I stopped in to see what Toyota had to offer. Shannon worked with me, made a suggestion that I had not considered (an Avalon) and then worked to locate the color and model that I wanted. Negotiating a price was painless. I traded in the Lexus for what I wanted (based on Edmund and KBB evaluations) and acquired the Avalon hybrid for a very fair price. I would highly recommend Summit Toyota and Shannon if you are in the market for a new or used car.

JoeBradack

14 de ene. de 2014

Joseph BradackBarberton OhioJason Hahn of Summit Toyota was the "BEST"! I couldn't have had a better salesman then Jason. He was patient with me in looking for that special car from Florida. He answered all of my questions with courteous, and was a gentleman. That goes for Lad Kraemer, who was the best too.

Jabo89

12 de ene. de 2014

These guys are the best.bill is the man he got approved with my credit score looking bad.just a great place and cool salesperson also the owner treat u like a king better then other dealership I been too .like I said they treat u good

davecain

3 de ene. de 2014

Just purchased an Avalon and considered it a great sales experience. I looked at cars for several months and visited lots of dealerships. I really enjoyed this dealership. Big "Al" was a great salesman. He was not pushy in any way. He was informative and friendly and let me take my time in making up my mind about the purchase without any pressure. When it came time to deal he seemed upfront and presented a good deal without the need for a lot of haggling. The manager was equally friendly and again did not seem to need to play any games during the sales process. I made the decision to purchase the car, agreed to a price over the phone after having looked at the car twice and two days later picked up a beautiful new car. No one wasted my time at the dealership trying to sell me extra products I did not need. Everyone was friendly. I would highly recommend this dealership for a new car purchase.

edkuchar

2 de ene. de 2014

This is the 2nd Toyota Sienna Minivan we have bought from Summit Toyota and the experience was great (again). They get the car I want at the right price and move me out quickly (which is what I like). I am very busy, so I appreciate how smooth everything goes. Our salesman, Rod Patterson, gets a 10.

harold riley

30 de dic. de 2013

They make it comfortable n don't pressure you into something you don't want . An help keep it in your price range excellent service

bradrodgers

29 de dic. de 2013

We had looked for a Jep Wrangler for my daughter for several months. We saw the listing with Summit and placed and inquiry. Shannon returned our e-mail inquiry the same day and answered all of our questions. We drove from Columbus to Akron and were impressed with the vehilce and price. We had a couple questions about the vehicle which were quickly answered. Shannon stayed late on a Saturday evening (past closing) while we finalized our discussions and we purchased the Jeep. To me, that is a bit surprising because we could have chosen from about 50 comparable Jeeps in the Columbus market, but chose to drive 100 miles to buy this one. Why? Becuase I really felt Summit was the most responsive, offered the best price, and wanted to work with us.

FrankLawson

19 de dic. de 2013

Steve Robbins is probably the single greatest salesperson Ive met in all of my 48 years on this planet and Ive met Zig Ziglar, so thats saying something!S = StupendousT = TremendousE = EngagingV = VirtuousE = EnthusiasticRobo is THE MAN!

Hadkins0125

19 de dic. de 2013

Shannon was so great!!! She worked well with us :) summit Toyota is the BEST!!! We were going in with intentions to buy a vehicle that was used, instead we leased a brand new Toyota Camry and I loveeee it!!! Planning on going back soon for a new car for my husband!!!

trishab05

19 de dic. de 2013

Hello This is the 2nd car Big Al has sold me. He drove me around to look at all my options of new cars to make sure i was getting exactly what i wanted. He new I was also in a hurry to pick up kids so tried to hurry me along. Thanks big al for again bejng so kind

kneloms

19 de dic. de 2013

I had a great experience at Summit Toyota the salesman really was patient with me and was very professional which made my transition run very smoothly when I traded my car in to purchase my new car I highly recommend him to all my family and friends

signpro

17 de dic. de 2013

we were going to buy a car at the chevy dealer across the street. We picked out exactly what we wanted from cars.com but i saw the large summit toyota sign and thought i would drive past the chevy dealer and see what was on their lot. We saw a few small suv's. i went in and talked to Rodney Patterson and told him i wanted my wife to sit in three vehicles. The RAV 4 fit her perfectly. It seems Toyota makes a vehicle that will fit larger people better than any we have tested. After the test drive she was excited and said she did not even want to see the car at the other dealer. Dealing with Mr. Patterson was a pleasure. i do not like going to dealers or buying cars. He was not a high pressure salesman and respected my boundaries. He just wanted to help.Also in closing the deal ( we paid the price they wanted which was much better than other similar cars on cars.com) they surprised us with great financing through Toyota and some other nice things like free oil changes, towing.i got the warranty also. on the internet they say do not buy a warranty from a dealer so i was really prepared to say NO NO NO. but after it was explained and i saw the price it was a no brainer really. We never had a RAV 4 on the radar and never had Summit on the radar either. It was a pleasant surprise and really great normal people.

tammywestenbarger

15 de dic. de 2013

I highly recommend this dealership. They are super nice with a great staff. They even put my snapshot in for me. Look for Jason Hahn.

Gary35

14 de dic. de 2013

My wife and I arrived at the dealership with a few ideas about the type of car we wanted. Jason helped refine those ideas. He was helpful and knowledgeable but he wasn't pushy. He suggested different options to consider and we evaluated the ideas he presented. All-in-all I think we reached a good informed decision that we may not have reached if Jason had not helped us. Now that we have purchased a Toyota Camry, we may be in the market for 2014 Toyota Siena LE sometime in May . I felt that Jason helped us get a good car.

DaveJr

12 de dic. de 2013

We got to the dealership right before closing and they stayed late just to let us test drive a car we told them we weren't ready to buy. Working with them was really cool, was almost like he was on my side in getting me the best deal. I told him exactly what I needed to buy a car now and in the end they actually came really close. I would buy from him again and recommend him to my friends. Thanks Scott for doing what needed to be done to make us happy.

joannewidrig

10 de dic. de 2013

Jason Hahn was excellent to work with. He was knowledgeable and helpful, answered all my questions. I liked his relaxed manner, not like most salespersons who are overly determined to get you to buy. Garrett Bentley in the finance department helped make the whole process go smoothly.

JoeAlosi

7 de dic. de 2013

From out of state and needed service for my Rav4. A pleasure dealing with professionals, they were polite and quick. Will be my Toyota dealer here in Ohio. AAA+++

CherelleIver

6 de dic. de 2013

I was referred to see Big Al by my dad, I knew my credit wasn't the best but they never made me feel like I was wasting their time while attempting to provide me with financing. Although I couldn't get approved, I still really appreciate everyone's patience and drive to help me. I will definitely send people your way because of the way I was treated! Thanks Again...

Tiffany68w

30 de nov. de 2013

Was quick and to the point best car buying experience I've had I was very impressed at how far the deal went I walked in in a Chevy and out in a Toyota that I love I was given a fair and honest price and a heck of a deal on my trade in

missdeck

27 de nov. de 2013

Big Al was very professional at all times. He made me feel comfortable with the whole process as well as being patient. He's not pushy at all. The first impression is always remembered. I enjoyed doing business at Summit Toyota and because of Big Al's awesome customer service skills I wouldn't want to do business with any other dealership.

memassageu2

25 de nov. de 2013

After visiting a few other dealerships with negative experiences I was told to go see John. Several of my family members purchased cars from him.I found John to be very friendly, straightforward and honest with me. There was NO pressure and made leasing a car a positive experience. I will be recommending your dealership to friends, go see John!

Michaela

25 de nov. de 2013

I experienced such professionalism from Salesperson John and the entire staff. No pressure was felt by anyone to buy a car. I have already recommended a friend to Summit Toyota. Go see John!

sk07

22 de nov. de 2013

The dealership was great. The only complaint is waiting so long for all of the paperwork to be done. I didn't realize all of the paperwork that had to be done. All of the employees we talked to were very nice. They were all helpful and kind, something you don't see at every dealership. I would say that everyone seemed to have a great team spirit and work ethic. Mr. Patterson stepped forward and took care of us right away. He was very patient and explaining everything. He also made sure we understood the various terms of leasing. It was a pleasure doing business with him.

PERDAV

21 de nov. de 2013

Rodney was very helpful would recommend him to anyone. Very friendly and personable i need help finding a car with my credit problems and he was able to do it. Put me in something nice and affordable.

Mrohio2020

20 de nov. de 2013

Mr. Rodney Patterson at Summit Toyota of Akron, Ohio is by far the most helpful, professional, and nice customer service oriented individual that I've ever encountered. Rodney ways friendly and is ready to answer any questions, and most importantly, is always willing to go above and beyond for the customer.

renaeford

20 de nov. de 2013

I had a great experience, and Jeff was very helpful and made me feel very comfortable in knowing that as a woman i would not be taking advantage of. I would recommend Jeff to anyone that may need to purchase a vehicle. Thanks Big AL

tanbrooks1972

20 de nov. de 2013

I met with Big Al and he was very helpful. It was a very easy experience and I'm glad that I came. Thank you for the help. I love my truck.

mreh1

20 de nov. de 2013

I must say I was beyond please with the customer service displayed by this dealership. I normally made my purchases through JD Buyrider and decided to go with Summit Toyota instead which turned out to be my best choice yet. I made a total of 4 purchases from the other guys and came here for my very first purchase of a 2007 Ford Fusion and was treated better than any past experience elsewhere. Jeff took great care of me, these guys are the real deal and I would recommend them to anybody.

Reet816

20 de nov. de 2013

I hade a great experience at Summit Toyota. Big Al Neloms was very helpful in helping me find the perfect car. Everyone there is very friendly and attentative to your needs. I would defiently recommend Summit Toyota to anyone wanting to purchase a car. rather it is new or used.

dneloms

19 de nov. de 2013

Big Al was accommodating and courteous. He was attentive to my request in vehicle features and financing. I am very happy with my vehicle and my experience.

bowtie96

18 de nov. de 2013

I would like to thank Mr Rodney Patterson for the excellent service he provided me. I had a certain suv that I was looking for and he pulled through. I told him and the whole Summit team which I had contact with that they have a lifetime customer. The reason I gave Summit Toyota such high marks is that Mr. Patterson went the extra mile get a vehicle that I had in mind with the price I was willing to pay. You just can't ask for better service. Once again Thank You Mr.Patterson at Summit Toyota of Akron

joecepp

18 de nov. de 2013

Hot Rod told me he would put me in a car and that it would be in my price range and would have all the things I wanted.Hot Rod Delivered.THanks.Joe

chammett

17 de nov. de 2013

Talk about a time crunch...My husbands old "beater" truck (1993 Ford) died Friday night for the multiple and final time. It was time to pass my 2006 corolla onto my husband, and purchase another reliable Toyota for myself. We had approx. a 36 hour window to work with! We headed down to Summit Toyota in Akron and worked with Scott Defabbo. Besides the time crunch we also had some monetary guidelines that we really needed to stick to... and we did not have time to be steered in the wrong direction. Scott not only accommodated our needs, but within a short 4 hour period we were on our way home with a brand new 2014 Corolla and we had an offer on our truck from a reliable colleague to be bought for scrap metal, something we never thought possible!. The experience was superior- we met the owner of Summit Toyota, all of the employees and all of the service members. Scott not only worked quickly and efficiently, but he was able to take us on multiple test drives. Although due to our circumstances we had absolutely no time to be picky, but Scott was even willing to honor my favorite color request (a beautiful white car)- by having a service member wash off all of the sale stickers (since it was the last model in that color) for over two hours. Scott only steered us in the right direction. He calmed our nerves, made sure our payments were not over our heads and even offered us refreshments to enjoy during the process. With all of this being said, Scott still made time for his other Clients that had arrived to see him that day. We now love our new vehicle and we will be sending EVERYONE to Scott Defabbo at Summit Toyota in Akron. Summit Toyota: Get ready for my mom, my sister and anyone else who needs a car....I'm sending them your way!

mbaraldi

16 de nov. de 2013

I dealt with Shannon Swinehart. Shannon was very professionel. She listened to my needs, and delivered. No hasel, was one of my easiest purchases ever.

cberry86

11 de nov. de 2013

Hello, I contacted 2 other local dealers along wtih Summit Toyota on a mission to secure a new/newer vehicle within a 48 hour period.I had been dumping alot of money into my current vehicle (which I still owed a balance on) and just felt that it was time to get a dependable low mile vehicle. After talking to these 3 local dealers and spending approx. 10 mins on the phone with each of them going over my finances, situation, expectations and realistic goans to be in another vehicle within 48 hours. I felt that the most qualified, knowledgeable and very honest sales rep was Mr Rodney Patterson. He stated give him the basics on my info. and finances and within 2 hrs he called me back and said we are working on it, give me 2 more hours. Witihin 4 hrs. he said we have a few financial institutions that are willing to help you. He was diligent in his follow up and continued to keep me informed on the process. They assured me of the reliablility that stood behind the Toyota namebrand and the customer loyalty. They worked hard to get me through the process even with a low credit score.In the end the process that started with a frustrating ride to work at 8am on a Monday morning, ended with a very pleased new customer for Summit Toyota who by 8pm that evening was driving home in a new car with only 8,000 miles on it, got the best value I could on my trade in, financiing all done, signed, keys and most of all Peace of Mind. Thank you Rod and Garrett and the crew that worked throughout the entire day on Monday 11/4/2013, to make everyone of the following Mondays for a very long time to come so much better. Peace of Mind= Priceless. Your very happy new Toyota owner, Cheryl B.

Kevin C Dowdy

11 de nov. de 2013

Mr. Robbins was very helpful, respectful and fast. I was in and out in 90 minutes, i will recommend him to all my friends! Hats off to Summit Toyota!!

t.abshire

9 de nov. de 2013

The dealership & the workers here are very friendly and welcoming to any person or persons that walk in. Very kind,and explain in detail clearly of any questions. They helped me greatly with my options of a newer vehical and the understanding of what i wanted. Id recommend this dealer to anyone. I will Also be back for my next vehical when that time comes.

indikaperera

7 de nov. de 2013

I recently bought a toyota minivan from this dealership and Rodney did a fantastic job helping me get the vehicle under my budget. I was quite impressed by his knowledge as well as his calm and friendly disposition. I have bought several cars from different dealerships over the last five years and dealt with many sales reps, and I have no reservation in rating Rodney very highly as one of the best I have met. I highly recommend Summit Toyota and Rodney for their excellent customer service.

klwestren

4 de nov. de 2013

I would like to thank Bill Kelly and Shannon Swinehart for a great experience on buying my newly used Hyundai Elantra. They took plenty of time with me and were easy to work with. I must admit this was the first time I've ever bought a car and my sales person explained all the features and how to use them. I would highly recommend then to anyone looking for a new or used vehicle.

makamuali

4 de nov. de 2013

I was in a very difficult siituation. Coming out a divorce and contrary financial situation, it was very hard for me to get a vehicle. Shannon Swinehart and "Big Al" did their best to get me approved and now i am riding around in a new car! Thank you soo much Toyota of Akron!

william310

1 de nov. de 2013

I came down to this dealership because I was in need of getting a good car because of my credit and was tired of paying the buy here pay here kind of prices and the quality of there cars, and I am so glad that I did. Funny story I came down there in tee shirt, sweats, and work boots good fashion statement and was not looked at any different that if I wore a suit, that is good quality business hands down. And Stephan Robbins was awesome. thank you William Beightol

natashawomack1983

31 de oct. de 2013

Very pleased with both they were professional and quick and. They even lowered the price of the vehicle I really wanted I will be going back their in the future

tecrain1

30 de oct. de 2013

With a "less that stellar" credit rating, Stephen was extremely helpful and respectful of me to get the best deal possible for a good used car. Far and away, this dealer went out of their way to help me through the grueling process of buying a used car without having to resort to working with the "alternative" bad credit dealers that prey upon their victims. They "held my hand" through the entire process and showed the utmost courtesy and friendliness when I was in a very "low" spot. They are a breath of fresh air and blow the stereotype out of the water of what most people believe are "snake oil" salesmen. That couldn't be further from the truth when it comes to Mr. Robbins. I also was given the courtesy to "try out" the vehicle for an entire weekend prior to deciding on the final purchase. That trust factor was most appreciated there. When I ultimately decided on the purchase, the financing process went smoothly even though it was a mountain of paperwork. After a month, I coudnt be more pleased with the performance of my vehicle.

ChristalC

30 de oct. de 2013

Shannon & Bill were excellent to work with. I am thankful and enjoy the time they took to assist me. I drove away from the dealership very satisfied with my purchase. Shannon also called me to follow up and make sure I was satisfied and everything was going well. I am thankful!

leeann2929

21 de oct. de 2013

Dishonest and gave my family the run around . They had got a car approved and said we ready to go then sold the car from beneath us then approved another car but then said well we need a 1000.00 down which we never agreed to....so that left us without a car and we wasted 5 days of our time getting the run around. Never ever buy a car from here they are so fake and liars.

AnnetteBailey

19 de oct. de 2013

I received a pre-approval in the mail regarding the dealership's current sale. I spoke with Shannon by phone and advised that I would be happy to look, but I had to leave to work in 2 hours. Shannon greeted me with a smile and bubbling personality. The entire staff was pleasant and eager to assist from the moment I walked through the door. I shared with Shannon that I reviewed the inventory online and had 3 vehicles in mind. Shannon pulled the information on all three cars, she collected the needed information from such as a paystub, proof of residence, photo id and Bill took over from there. My information was reviewed while I went on a test drive. By time I arrived back the financing was underway. Everything ran so smoothly and effortlessly that I was walking out with keys and on my way to work WITHIN THE TWO HOURS Shannon guaranteed me. This is my 2nd vehichle with this dealership. They have continued to exceed my expectations with my less than perfect credit! Thank you sooooo much.

AndreaDizzy

13 de oct. de 2013

I was very impressed with the service I received. Everything was handled in a timely manner. The used vehicle was in spectacular condition. Everyone was very friendly and hospitable which made the process that much more enjoyable. I would definitely recommend Summit Toyota and Steve Robbins to others.

dickiegerald

12 de oct. de 2013

I stopped because I had questions about the car phone. Rodney answered all questions.Also Rodney had been of great help to me in July of this year when I purchased the 2013 Camry.Thank you

tfryfogle

10 de oct. de 2013

Shannon is a top notch employee and sales person. She cares about the people she is working with and treated me like a movie star. I saw other personnel who did not have the same drive that she had. Shannon is the employee that I would recommend to anyone who plans to attend this dealership.

ohiowest

10 de oct. de 2013

He called me up after I filled out a credit app online, and set me up with a minivan I had been looking for. Thanks..

lakelady

1 de oct. de 2013

From my first visit to my purchase of my new car, everyone at the dealership was friendly and helpful. Especially the sales representative who worked with me, Scott Defabbo. He was patient and "not pushy" - answered all my questions, took mefor several test drives in different vehicles. The Sales Manager, Brett Tomassetti also was very friendly and helpful to me.They worked with me to help me make the decision to buy. Alice Shepherd

Alice S

1 de oct. de 2013

From my first visit to my purchase of my new car, everyone at the dealership was friendly and helpful. Especially the sales representative who worked with me, Scott Defabbo. He was patient and "not pushy" - answered all my questions, took me for several test drives in different vehicles. The Sales Manager, Brett Tomassetti also was very friendly and helpful to me. They worked with me to help me make the decision to buy.

frankstore

27 de sep. de 2013

I've never had a more pleasant experience shopping for a car. Shannon really took the time to make sure I was comfortable with my new purchase and she never came off as pushy. If you're in the market for a new Toyota give her a call and she'll make it work for you.

csabol

22 de sep. de 2013

Stephen was very knowledgeable about the product features and facts. Very professional and kept the car buying process simple. Stephen and everyone at Summit Toyota extremely good at follow up! Without a doubt the best experience we have had with car buying and peace of mind we have in the quality of product in our Toyota Sienna. We are looking forward to continued service through this dealership! Thank you.

jeffreykevin

20 de sep. de 2013

I have always had a good experience with the service department. They have gone out of their way to take care of me. So when it came time to purchase(I bought previous from another dealer), I started at Summit. Frome the get go, Shannon was great! she handed me over to Scott, due to a previous appointment she had. Everything was smooth sailing and very informative! I felt no pressure and all my questions were answered easily. I will always use Summit Toyota for all my car needs! Shannon even followed up a week later to make sure all was going good with my Prius. I'll be taking it in also to Lad for the detail package they offer. Thanks again everyone at the dealership for making this a great experience!!

img6153

11 de sep. de 2013

I have bought several vehicles from Summit Toyota when it was known as Montrose Toyota. Lad Kraemer was always my salesman. He goes above and beyond the word service -- staying overtime to get the job done because he is very thorough. He calls to follow-up to make sure everything is going right with the vehicle and if there is anything that I'm not happy with he wants to know about it so he can fix it. I have recommended Lad to a number of people and am very happy with the service and personal touch.

suan4

6 de sep. de 2013

The reason i'm giving Stephen a five on all rating, because he treated me nice and with respect unlike some of the other dealers I went to. he made sure I was happy and satisfy with my purchase, he went over everything with me very well to make sure I understood everything dealing with the car I purchase before i bought it, so this is the reason I'm giving Stephen a five on all ratings.

Aroc2526

6 de sep. de 2013

Stephen Robbins was excellent he made my purchase hassle free . He walked me through process . So I'm definitely telling my friends and family to purchase their next car , truck with him and can't forget tonight Tony he helped in every way possible .. You guys are the best . Thanks Again Aaron &Selena Graves

jmcknigh

3 de sep. de 2013

This is the third time I have gone back to John Heslep and Summit Toyota. John does a great job of making you fel at home with no pressure to purchase that day. John and Brett teamed up to get me the vehicle I wanted at the price that I wanted. Lad and Garrett finished the deal with providing great information at no pressure to me. The weekend cookouts are great too!

hshapiro123

31 de ago. de 2013

I found my experience at Summit to be thoroughly enjoyable. I was treated honestly and fairly and given every chance to ask questions and review information before making my choice. Mr. Robbins was a pleasure to work with and I would certainly recommend him and the agency to any prospective customer.

williew

30 de ago. de 2013

Me and my wife were blown away by the outstanding service we received Stephen went over and above what we expected so we would like to say thanks very much Stephen for everything and thank you Summit Toyota.

SimonettePellegrino

26 de ago. de 2013

You can't ask for a better experience - great people, great cars, great dealership. This is my 7th Toyota from this dealership in the last 21 years. Why go anywhere else when this one takes care of customers so well! Highly recommended!

Simonette

26 de ago. de 2013

You can't ask for a better experience - great people, great cars, great dealership. This is my 7th Toyota from this dealership in the last 21 years. Why go anywhere else when this one takes care of customers so well! Highly recommended!

S Pellegrino

26 de ago. de 2013

You can't ask for a better experience - great people, great cars, great dealership. This is my 7th Toyota from this dealership in the last 21 years. Why go anywhere else when this one takes care of customers so well! Highly recommended!

shaphima

23 de ago. de 2013

I would like to thanks for caring to customer also a big thanks to Stephen Robbins. He does a grate job for his customer he explains everything and he is a great seller I ever seem.

MWB1962

23 de ago. de 2013

My wife and I purchased a 2010 Ford Escape XLT at this dealership on August 22, 2013. We worked with salesman Bob Watterson and he was a pleasure to work with. He was very courteous and friendly and was very understanding of the price point we were looking for. I know that we got a very nice vehicle at a very fair price. This car buying experience was really the best that we've had. Then, when it came time for the paperwork, that went extremely fast and was very efficient. We would definitely buy from Summit Toyota again and we will be telling our family and friends about our purchase and this dealership.

Edward321

22 de ago. de 2013

The staff was friendly, the financing was fast with no haggling back and forth. The salesman, Steve Robbins, knew right away the car that I wanted. I would recommend this dealership to anyone looking to purchase a new or used car.

dogsinthewoods

22 de ago. de 2013

This was our first experience at Summit Toyota, but won't be our last. We were very pleased with our salesman, Frank Lawson and the rest of the staff. Bill Kelly gave us a great trade-in value for our Tundra which we used toward the purchase of a 2013 Highlander. Frank explained eveything about the Highlander and made sure we understood exactly what we were getting and the options available and then turned us over to Lad for the add-ons we wanted.We love our Highlander and will recommend this dealership to our friends!Andy and Karen Koslowski

BarbPorter

22 de ago. de 2013

Bob Watterson was very helpful. He made every effort to meet our requests. He was very knowledgeable about the vehicle. He made a point of keeping us posted on progress of obtaining the vehicle.

GaryGiorgio

22 de ago. de 2013

We were very please with the time that Rod Patterson took with us, explaining in detail the benefits of the Toyota Sienna we were looking at. Rod went to bat for us, trying to get us the best deal with the best gadgets added in. Lad Kraemer and TJ DiSanto were also very helpful to us. We bought the Sienna XLE and are thrilled with it!

Barb & Rick

22 de ago. de 2013

Bob Watterson was very helpful in our buying process. He is very knowledgeable about the RAV4 we purchased. He made every effort to meet our requests. He kept us posted on the process of obtaining the vehicle.

GaryG

22 de ago. de 2013

We went to Summit Toyota to look at the Sienna XLE MInivan. We had already test driven a 2014 Honda Odyssey, and were leaning towards purchasing the Odyssey. Rod Patterson at Summit Toyota did his homework before we came in and showed us the differences between the Sienna and Odyssey. We were very pleased with all the time he took with us, explaining the advantages of the Sienna. We currently own both a Honda and a Toyota, and after test driving the Sienna we decided to make our purchase at Summit Toyota. All of the staff bent over backwards to make the deal go smoothly and to make sure we had everything we needed - since it was dinnertime Rod even offered to have someone go out and pick us up dinner. We highly recommend Summit Toyota for their professionalism and knowledge of their product. They also gave us a great deal and we love our new minivan!

R Barrett

31 de jul. de 2013

Integrity, fair price, rock solid dependability, pleasant personnel. Mr Heslep even came to my home to help clean out my old car!! Questions addressed promptly. As 30 yr customer I recommend Mike Maloy and his employees enthusiastically, as do my 4 friends who bought at Summit at my suggestion.

Johnbonyo

28 de jul. de 2013

I had a great experice at Toyota summit. I was given great service. I appreciate it and I would recommend more people to come here to get cars

Sallychristman330

27 de jul. de 2013

I walked into this dealership uncertain if I wanted to even purchase a vehicle and Steve was extremely helpful! He not only knew all about the Rav4 but he made certain I knew about them as well. He didn't behave as a salesman, he behaved as a professional and as a person with knowledge interested in teaching me. I appreciated that very much. I had just had an experience at another dealership in Akron that, quite frankly, had soured me on purchasing a vehicle and this experience has completely changed my opinion. I can honestly say that you have a customer for life! Also, Christian in finance was just as professional and helpful. Thank you SO MUCH! I LOVE MY RAV4!

ShannonCullinan1

26 de jul. de 2013

The overall service was outstanding by all parties involved in the sale of my new used car. Everyone had outstanding customer service skills. I never felt like i was a hassel or bother to any member of the staff. You having an amazing team working well together. Keep up the good work.

kathr

24 de jul. de 2013

I purchased my previous Toyota from this dealership and I traded it in for a new Camry Hybrid. My salesman was Stephen Robbins who was very knowledgable about the vehicle and was very nice and took his time explaining everything about the car to me, especially the bluetooth phone and the Entune radio system.

LynnRossmeissl

23 de jul. de 2013

Since I have long been a customer of formerly Montrose Toyota, now Summit, after doing much research, I went to Summit Toyota as my first stop to see if we could make a deal. I was looking for a RAV4. Tim Treadway was my sales professional and I found him to be professional, low key, personable, to the point and knowledgeable. I was surprised how quickly we agreed on price. When I picked up my car the next day, all paperwork was ready (Tim Treadway, Lad Kraemer and Garret Bentley). Each person reviewed their information thoroughly without the pressure to make a quick decision. I was so surprised that Tim had already had the side moldings and mud flaps installed. Then he spent a few minutes with me to review the controls in the car as a reminder or what he had shown me the day before.This was one of the easiest car purchases I ever worked through and it is due to the excellent team at Summit.

johnp213

18 de jul. de 2013

Stephen Robbins was the car salesman for my experience buying a vehicle from Summit Toyota of Akron, and he made it an overall great experience. He gave me a decent length for a test drive to get a feel for the vehicle of purchase, and he answered every question I had, with an explanation of the answer.

bmahn

16 de jul. de 2013

We had a great experience with this dealership. Second vehicle we purchased from them. I highly recommend them for the purchase of a new vehicle.

darrylemac

13 de jul. de 2013

Steven Robbins was very helpful, I had some cdreit issues and he worked had and secured financing for me , and found a VERY good truck . I am very pleased with the service and my purchase.Darryle

Dpoetter

9 de jul. de 2013

We recently bought our Toyota Camry at Summit Toyota and couldn't be happier with the car and the overall experience. We normally dread going to car dealerships, but the way we were handled by Bob Watterson made the trip worthwhile. Bob tuned into what we wanted and was very knowledgable about the car. We had purchased a car previously from Bob and are glad that we returned for repeat business.

phil8613

8 de jul. de 2013

John was curteous and helpful without pressuring us for a decision. He was very knowledgable about the Toyota Sienna Minivan that we purchased. I would recommend him to other new car buyers.

AJArrington

3 de jul. de 2013

This was by far the easiest car buying experience we have ever had. We broused the lot without being swarmed by sales people. They let us come to them when we were ready. Shannon, our sales person, was fantastic. She was friendly, conversational and never once acted like the stereo-typical salesperson. Dealing with her was like talking with a friend. I will recommend Shannon and Summit Toyota to anyone who is looking for a car.

tcollins14

2 de jul. de 2013

John was great to work with! He went the extra mile to find the exact car we were looking for in the price range we wanted. He made the whole car buying experience fast and seamless! I would definitely recommend buying a car from him and will be back in the future!

Frank Z.

2 de jul. de 2013

I leased a new Camry from Summit Toyota and the process was the smoothest car buying experience I have ever had. I worked with Bob Watterson and he was very knowledgeable and was a huge help in getting out the door with all of my questions answered. Financing was quick and easy. Thank you Summit. I will be back.

brent6899

28 de jun. de 2013

I am very pleased with my recent purchase of a vehicle from Summit Toyota! John went the extra mile to make sure everything was a great purchasing experience...I have purchased many vehicles in the past, but have never had anyone to call and check up on if I was satisfied with my purchase...John cares about his customers and treats you as if you are someone in his family buying the vehicle..I drove 5hrs and I have to say it was well worth the trip! If you are considering a vehicle purchase, I would recommend calling Summit first! THANKS AGAIN!

gowerr2

27 de jun. de 2013

This was my first time buying a new car and I had a great experience. I never felt pressured into purchasing a vehicle and the people at Toyota Summit helped me feel at ease with my purchase. They worked with me so that I could get the car I wanted with payments I can afford. I would recommend Toyota Summit to any one that is in the market for a new car.

hoosiers1

27 de jun. de 2013

The experience was great.!!! Everyone was honest and answered questions to best of their knowledge. The deal was exactly as presented to us. They cared about making us happy about our choice of a vehicle, not just selling a car. We'll be back for our next purchase in three or four years. The quality of people starts at the top. Dan Pile exemplifies that trait.

David L.

26 de jun. de 2013

John Heslop did an outstanding job getting the car we were looking for in our 2010 Prius. It is a certified pre-owned and absolutely beautiful shape. We purchased an additional warranty which covers nearly everything for 100,000 miles or seven years. Everyone was very friendly and very helpful. Overall, a very positive experience.

Pmayberry61

24 de jun. de 2013

I wouldn't go any other place to shop or purchase a new vehicle. I have worked with Mike over the past 8 years. I am a very happy customer with my new Toyota Tacoma 4 WD truck love it.

jlaugh1

16 de jun. de 2013

Summit Toyota and Steve Robbins made the process of purchasing a new car easy and efficient. The car was delivered promptly and I was introduced to the maintenance department to insure I had no further questions. This dealer's offer of extending the free maintenance for an additional two years is nice.

hoppie69

14 de jun. de 2013

My overall experiance was very good...Shannon Swinehart was very nice, personalble and worked hard to get me a monthly payment that I could afford. She listened to my needs and wants when it came to the type of car I was looking for and she really put me in a car that exceeded my expectations. Shannon did a great job of explaining all off the features of the vehical. She went over and beyond to make sure that I got the opportunity to take the car home that day for a test drive. When I returned to the dealership for signing...Stephen Robbins was the salesperson I delt with. He was very accomidating, laid back and very nice. He explained everything about the paper work very well, introduced me to the people in the service and parts department, set up my appoitment for my first oil change, contacted my insurance company, put gas in the car, made sure the car was washed/cleaned, set up my blue tooth and showed me how to operate the vehical. I appreciated the fact that Summit Toyota had a great deal of respect for me and my time. I was not in the dealership for hours getting paperwork signed. They paid attention to the details but were able to get me in and out within about two hours. I would definitely go back and recommend them to anyone who is looking for a car.

Monicajsph

13 de jun. de 2013

This was the best car buying experience I've ever had. I did not feel the pressure to purchase a car I really didn't want. The whole staff was friendly. I will continue doing business with them.

Monica J.

13 de jun. de 2013

I am a excited new owner of a 2011 Honda Sonata. I was contacted by Summit Toyota for a fresh start program. Shannon S. explained the process and helped set the car payments where they would be affordable. She was very friendly as we're the whole family at Summit. This was a great car buying experience. They have a lifelong customer!!!

mrstith

12 de jun. de 2013

The staff at Summit Toyota sells high quality vehicles without any high pressure sales techniques. The Parts and Service team attends to our post-purchase needs with excellent service. Bob Watterson helped us select our last car, a new Prius V. Bob spent time with us, to find the model that fit our specific needs. Bob and Brett Tomassetti sincerely wanted to assure that we would be pleased with our car, and then worked with us on the price. Lad Kraemer advised us of extended warranties and accessories to further improve our purchase. (Special thanks to Lad for ordering a bumper guard better than any that we could find on the internet!) Upon purchasing the car, we visited Parts and Service, thanked them for their previous good care and let them know that we had again purchased here, due in large part to their prior professional service.

mrstith

12 de jun. de 2013

The staff at Summit Toyota sells high quality vehicles without any high pressure sales techniques. The Parts and Service team attends to our post-purchase needs with excellent service. Bob Watterson helped us select our last car, a new Prius V. Bob spent time with us, to find the model that fit our specific needs. Bob and Brett Tomassetti sincerely wanted to assure that we would be pleased with our car, and then worked with us on the price. Lad Kraemer advised us of extended warranties and accessories to further improve our purchase. (Special thanks to Lad for ordering a bumper guard better than any that we could find on the internet!) Upon purchasing the car, we visited Parts and Service, thanked them for their previous good care and let them know that we had again purchased here, due in large part to their prior professional service.

Krista515

11 de jun. de 2013

My buying experience with Summit Toyota was wonderful. I was greeted in a very friendly manner without the "pushy" atmosphere that I had received at other dealerships in the past. I had hesitated to buy a new car for quite some time, simply because I didn't want to deal with the pressure that one typically feels when browsing a car lot. Our salesperson was GREAT from start to finish.....she was very helpful with our questions and very knowledgeable about all of the vehicles we inquired about. She really went the extra mile in helping with every part of the car buying process, including getting us where we needed to be payment wise. We met quite a few staff members as well, including members of Summit's Service Department, and all were extremely friendly and courteous. The financing was even a pleasurable experience! I also noticed that the people in the waiting area were all very satisfied with their results at the dealership as well. There have not been many times in the past that I would recommend a car dealership to friends and family, however, I have already shared my experience with numerous people and will do so again as often as possible.

Krista

11 de jun. de 2013

My buying experience with Summit Toyota was wonderful. I was greeted in a very friendly manner without the "pushy" atmosphere that I had received at other dealerships in the past. I had hesitated to buy a new car for quite some time, simply because I didn't want to deal with the pressure that one typically feels when browsing a car lot. Our salesperson (Shannon Swinehart) was GREAT from start to finish.....she was very helpful with our questions and very knowledgeable about all of the vehicles we inquired about. She really went the extra mile in helping with every part of the car buying process, including getting us where we needed to be payment wise. We met quite a few staff members as well, including members of Summit's Service Department, and all were extremely friendly and courteous. The financing was even a pleasurable experience! I also noticed that the people in the waiting area were all very satisfied with their results at the dealership as well. There have not been many times in the past that I would recommend a car dealership to friends and family, however, I have already shared my experience with numerous people and will do so again as often as possible.

anhburrowes

10 de jun. de 2013

Rob Porter helped us with the sale of 2013 Toyota Corrolla LE. He did a good job explaining all the features of the car and answered all our questions thoroughly. We sent him a check list before picking up the car and he got everything done as we requested. We are pleased with his friendly service

Margo439

29 de may. de 2013

My husband and I came in on Memorial Day. My car "died" on the previous Friday. Shannon S. took me for two test drives. I cannot say enough about her friendliness and desire to get me a good deal. We left that evening, after making an appointment with Brett (as Shannon would not be working when we were available to come back. Shannon went out of her way to apologize and make sure that we would be taken care of.) We came on Tuesday evening, Brett asked Steve Robbins to help us. Brett is the bomb. I appreciated his desire to please the customers. Steve was VERY willing to help us. Steve conferred with Brett and made a great deal on a Toyota Camry. Garrett was also helpful, and got us some great rates. I really cannot say how fortunate the management of Summit Toyota is to have such a great team, ESPECIALLY THE PERSONS I HAVE MENTIONED BY NAME. If I were their supervisors, I would do whatever it took to keep them as employees. Even salespersons that were not working with us were nice. I was especially impressed that these people were willing to work so late to accommodate us. Even when we mentioned about the late time, we were told that it was ok. Steve said to us several times that we should not worry about the time. He smiled and said, "If I had a quarter for every time I worked late, I would be rich!" I appreciated his sense of humor at such a late hour. We signed papers around 10 pm, and Garrett made us laugh and feel comfortable during the process. He even talked to my granddaughter about an ice cream cone when she got antsy. That is a little thing, I know, but it showed me that even at 10 pm Garrett was not willing to hurry us out of there. I drove the Camry today and am super pleased with it. I will recommend Summit Toyota, and have already done so, to others. I take care of an MS patient, and met her at Summa Outpatient Pain Center today. The valet staff all ooooed and ahhed about the car. (And since I did not pay them I figure they meant it!!!!!!!!!!!!!!!!!!!!!)

noeway2

28 de may. de 2013

Each and every person my wife and I came in contact with were extremely friendly and helpful. Both Rob and Stephen went the extra mile to ensure we picked out the exact vehicle that we wanted.

Parisa

27 de may. de 2013

Stephen made me a great deal to get my lovely Rav 4. He is such a patient, knowledgable and friendly person who made my purchase a pleasant experience. Thank you Summit Toyota for having such professional staff and good deals.

Mike

22 de may. de 2013

TJ and Stephen could not have been more helpful. They catered to our 3 year old and made us a great deal on a great car.

khunter19

21 de may. de 2013

Everyone was fantastic! Very friendy and HONEST and extremely helpful. Would definately refer clients to this dealership. Bill and Tony in financing were awesome. This was the first dealer we visited and after many we went back. Best customer service ever:)

BeckyM. Cantongirl

27 de abr. de 2013

Just purchased a new RAV4. Could not have had a more pleasant experience. Bob Watterson and Tim Treadway are absolutely great to work with. Went out of their way to make sure they met all my needs. Had such a fun time making this purchase, I feel like I made several new friends You will have a hard time finding a better deal or people to work with. Everyone there was very knowledgeable and anxious to be of service. THANKS GUYS for making my purchase such an enjoyable experience. I can't say enough good things about SUMMIT TOYOTA.

Cantongirlnoproblem

26 de abr. de 2013

Checked with 4 dealerships before purchasing and Some of my experiences were horrendous. However, I should have stopped after my visit to the second dealer; SUMMIT TOYOTA. If you can find a better deal or friendlier atmosphere, you mist be in Heaven.I have never met such friendly, low pressure sales people who just seem so happy to be doing what they are doing. Went In looking for a Rav4 and was very specific as to what I wanted. A day later, after two poor experiences at other locations, I went back to Summit. They remembered what I wanted and were all set to find it for me when I told them I had changed my mind as to color. NO PROBLEM! They had exactly what I wanted and we closed the deal. No muss, no fuss, just a great experience. If you are looking for a new Toyota, save yourself some time and go directly to SUMMIT TOYOTA. Be sure to ask for Bob Watterson or Tim Treadway. You won't be sorry.As a point of clarification, I had dealt with this dealership before they changed ownership, but they are better than ever.

Willis B. Pope

15 de abr. de 2013

Steven Robins was outstanding with his knopwledge of the car we were considering to purchase. He let my wife and I ride in the 4 and 6 cylender Tyotas. While being a professional he was also very friendly. After we purchased our Tyota we got it home and the devise in the car to open the grage door did not operate properly. Mr. Robins and one of the Topyta meccanics came out to our house and for more than one hour they worked to finally solving this problem. Since there was a problem Steven had in sending us this servey he came to our home, four days after our purchase, to show me how I might complete this survey and forward it. He also will help me complete the Toyta Company's survey if I continue to have a problem with it. Willis B. Pope

suebae

12 de abr. de 2013

THANK YOU SO MUCH BIG AL FOR MAKING ME FEEL LIKE I WAS SO SPECIAL AT "SUMMIT TOYOTA" YOU HAD MY CONFIDENCE SO HIGH THERE WAS NO ROOM FOR DOUBT, FROM THE MANAGER TO THE YOUNG LADY THAT WAS WORKING ON MY SON AND DAUGHTER CAR MY OVERALL WAS JUST REFRESHING TO WALK OUT WITH A CAR NEVER THOUGHT THAT IT WOULD HAPPEN TO ME I WENT IN FOR MY DAUGHTER AND I WALK OUT WITH A CAR THAT WAS MUCH NEEDED MY OLD CAR RAINING ON THE INSIDE AND NO DOOR HANDLE, "ALWAYS TRY" YOU NEVER KNOW IT COULD HAPPEN TO YOU "TO GOD BE THE GLORY" THANKS GUYS FOR GIVING ME MY FIRST NEW CAR :}

J WILLIAMS

12 de abr. de 2013

"BIG AL NELOMS" GAVE ME THE CHANCE I ALWAYS WANTED, TO HAVE A BRAND NEW CAR I JUST WANTED TO SEE IF I COULD GET ONE AND HIM AND THE MANAGER MADE ME FEEL SO SPECIAL THEY ALL WAS VERY FRIENDLY AND NICE THEY WORK WITH ME AND MADE SURE I HAD A CAR, "BIG AL" YOU THE MAN YOUR GREAT SALE PERSON YOU HAD ME SO CONFIDENT YOU LET ME KNOW I'M WORKING FOR YOU AND YOU DID AND I THANK YOU FOR THAT MY FAITH IS SO HIGH NOW AND "THE HAPPY MANAGER" THAT GAVE YOU THE OK YOU GUYS MADE ME FEEL SO SPECIAL KEEP PUTTING SMILES ON THE FACES OF MEN AND WOMEN. GOD BLESS YOU GUYS

John

8 de abr. de 2013

My sales professional, Stephen Robbins, made the entire car buying experience a good one. Stephen provided helpful service and timely follow up during the shopping process and worked with me to get the car I wanted at a price that was right for both of us. The actual purchase went very quickly and I was on the road in less than an hour. If you need to buy a car let Stephen help you at Summit Toyota.

AA

6 de abr. de 2013

I purchased my first car (2006 corolla le) from summit toyota last December and a new 2013 corolla last week. I worked with Frank Lawson the first time and Stephen Robbins last week.. They were both very professional, pleasant and courteous and made the buying experience a pleasant one. Summit is renowned for the quality of the cars they sell (used and new) and their customer service I would definitely recommend them to prospective buyers.

britfox

2 de abr. de 2013

I recently bought a Corolla S and worked with both Rodney and Stephen. My experience was very positive and I am extremely happy with my purchase.

Elena G.

2 de abr. de 2013

Went to look at Camry last night and was able to purchase and bring it home same day. Had a very nice experience with Stephen Robbins, very knowledgeable and pleasant. Had a very pleasurable experience.

john8181

1 de abr. de 2013

I have been looking for a camery that is certifed for a few weeks.I was on the internet when i came across summit toyota and dreading giveingout my information out to yet another salesman.Thats when i met Frank Lawson he was so easy to work with made me feel totaly at easeexplained everything to me so glad to meet a careing salesman

hslansberry

1 de abr. de 2013

It was a great experance. Everyone involved with the sale was friendly . The sales personel were great. The fience people were excepitily. The service personel were great.

bcdp1

1 de abr. de 2013

If you want a Toyota, this is the place to buy a car. We worked with Chuck, Brett & Rod Patterson. They did everything in their power to make our purchase as comfortable as possible. My husband and I through the negotiations were fair. We had a no hassle experience and purchased what we wanted. I would recommend this dealership to all of my family & friends.Thank you,Belinda Parker.

Rick H.

24 de mar. de 2013

We just purchased a Chevy Avalanche and dealt with Rodney "hot sauce" Patterson and what a pleasure. He did everything in his power to help us get the vehicle we needed. Great personality and very customer friendly! We would recommend Summit Toyota to everyone. Everyone is so helpful and courteous and caring. It's not about the money it's about helping the customer with their needs and being able to assist with those needs and get the customer into a car they need. This is our second purchase from Summit Toyota and will continue to purchase from them in the future. Everyone from Rodney on up the chain of command are class acts.

oakleys

22 de mar. de 2013

John Heslop is the most professional and empathetic person I have encountered. The actions of John and Bret were not of the stereotypical salesmen. At Summit Toyota of Akron customers are not walking dollar signs. I'm looking forward to future purchases.

Jack Howell

21 de mar. de 2013

Bought a used Toyota from Stephen Robbins at Summit Toyota recently. Good experience with the dealership both on the phone prior to the visit and in person. Great staff at Summit Toyota.They made a road-trip to buy a worthwhile experience.

JoshuaJacquet

19 de mar. de 2013

I've bought my last four vehicles from this dealer. I had great experiences every time. I would highly recommend working with John Heslup. He's always been very helpful directed me towards what I'm Looking for. Negotiating has always been an easy and Dignified process. Thanks John I really appreciate it!!

jjacquet

19 de mar. de 2013

I worked with John Heslup and bought four cars from this dealer. The experience had always been wonderful. They help direct me towards what I need not what they want to sell and the negotiating has been a very respectable process. I have recommended family and friends to this place and will continue to do so. Thanks John!

jtimco

18 de mar. de 2013

John Heslep was the best experience I have ever had buying a car. He made my wife feel comfortable during the process and answered all of our questions. He was trustworthy and extremely knowledgable. I would recommend him to all of my friends. We are so happy with our purchase experience!

manchefuhrenmanchefolgen

11 de mar. de 2013

Frank worked with me to complete an internet sale of my Toyota. He was very honest, straightforward and made buying easier than every sale I have made! Thanks Frank and Summit Toyota!

Rich from Barberton

8 de mar. de 2013

Looking for a new car for the wife ,she found one at summit liked it so I went next day talk to Rodney Patterson we came up with a deal .Everyone was very friendly.Hope thing still go great at Summit after the sale.Looking for new car go see Rodney he is great.

BRafferty

3 de mar. de 2013

We purchased a new car for our 16 year old daughter. We wanted a safe, reliable vehicle that we could depend on for her, we were looking more for safety features and she loves the sporty look. We were very happy with our decision and our salesman was very helpful & wonderful..

Dkupar

2 de mar. de 2013

I had such a great experience! They are so easy to work with and don't pressure you at all. I highly recommend coming here!!!

edguminski

28 de feb. de 2013

Stephen Robbins and Mike Maloy were extremely helpful. They made my purchase easy, informative and were completely friendly and professional throughout the entire process.I have already recommended and will continue to recommend this dealership to all of my friends.Thanks, Summit Toyota!Ed

Eddieg

28 de feb. de 2013

Stephen Robbins and Mike Maloy were extremely helpful. They made my purchase easy, informative and were completely friendly and professional throughout the entire process. I have already recommended and will continue to recommend this dealership to all of my friends. Thanks Summit Toyota! Ed

van the man

26 de feb. de 2013

went to shop for a new toyota camery...salesman chuck james was very helpful in my looking for a new car. enjoyed my test drive.

MORGC

24 de feb. de 2013

I had a great experience with Stephen Robbins. I was greeted quickly and the entire team took time to get me the best deal that I was comfortable with. He even pointed out things that I had overlooked to help me make my decision. I'll definitely stick with this Toyota dealership. THANK YOU!!!

tez

24 de feb. de 2013

I am in the military and was sorta on a timeline for getting a truck before I left Ohio to move to Florida. I had about a week and a half to trade in my car and find a truck before I had to leave. I had been searching for a Tundra that was reasonably priced and fit my needs(Big enough bed to carry the motorcycle). Well I had searched all over Wayne County with no luck, until I happened to be in Akron and passed by Summit Toyota and there she was. A bright red V8 5.7L 2011 Tundra with custom rims and dual tail pipes. Now I thought to myself there is no way this car was going to be in my price range, but I thought I would check her out anyway. As I entered the dealership I was instantly greeted by a Mr. Stephen Robbins. He was very professional and friendly and had no problem letting me take the Tundra out for a test drive. After we got back and I had fallen that much deeper in love with this truck I finally asked for the big let down, "How much is it"? Well, I am not going to lie, The Truck was priced very well but was still out of my price range. Just when I thought All hope might be lost, Stephen talked to the manager and before you know it Stephen has 3 other salespersons and the financial officer over working magic on the numbers to try to help me make the truck affordable without having to have a car note for 7 years. Stephen and those he had helping me stayed over an hour past closing to help get the truck of my dreams that day. I was on my way in know time.

connie sky

23 de feb. de 2013

2010 Toyota Corolla purchased 2/23/13 Painless experience - great deall....in and out in less than 2 hours! Stephen Robbins was our sales rep and he was very knowledgeable about the car. Thanks so much, GREAT experience, highly recommended. Drove down to Akron from Cleveland...worth the drive!!

Holidays

19 de feb. de 2013

The aspect of the buying process we appreciated the most was the low pressure. I knew we did not plan on buying that day (it was a Saturday afternoon), we wanted to test drive and think it over. Our salesperson was aware of this and said for us to put down a deposit to hold the vehicle (he allowed us to put down whatever amount we wanted, which was $50) and come back on Monday evening to pick it up. By then we were 100% sure we wanted to go forward with the purchase and appreciated not having felt pressured to buy on Saturday. If anything, they were a bit TOO attentive. I think I have received like 5 emails thanking us for buying and a handful of phone calls as well regarding some all-weather mats we purchased a couple days later (which Stephen offered to bring to me at my house instead of me making another trip to the dealership). But I guess I can't complain about that!

mvegas67

11 de feb. de 2013

If you want a Toyota or Scion this is the place to buy a car. The customer service is great.Robert is a sales professional who knows how to meet the needs of the customer. Garret is a pro in the business and great with financing and Brett got the deal done. The atmosphere is great and they know how to treat a customer.Thanks.

mroc

11 de feb. de 2013

I have gotten 2 vehicles there. The guys are professionals. Robert Watterson/Garret Bentley and Brent are great to work with. If you are buying a Toyota/Scion, there is no other place to go in town. They know what the customer's want and make you feel welcome and care about your needs. I would recommend this dealership to anyone. There service dept is great also.

SKRing

1 de feb. de 2013

John Heslop is a great salesman. We keep coming back because of John. We have now worked with John in buying 4 cars and he is like family to us. He has always been friendly, courteous and knowledgeable. We could not ask for a better salesman. John is the reason that we bought our first 2007 Camry Hybrid in 2006. We are also very happy with the Summit Toyota and the service that we have always received.

Ano Nyme

10 de ene. de 2013

We had a very good experience with Summit Toyota of Akron in purchasing a certified pre-owned Toyota Sienna. We were lured to drive to Akron for the great price and overall condition of the van. Frank was incredibly helpful, even sending us a video that day to respond to some of our questions about the van before making the drive. The only thing that would have been nice would have been a little longer test drive and time to look at the van, but as it was toward the end of the day, we were a little pressed for time. All in all, we love our new vehicle and would recommend Summit Toyota to others.

Gary G of Akron

27 de dic. de 2012

Relationship began via the Internet and after being disappointed at another dealer. Bret was my initial contact The atmosphere was a bit of a throwback (like the movie Family Man) and the service was efficient, pleasant and comforable.

krissye

11 de dic. de 2012

I absolutely LOVE my new car! This was my first time leasing a car and I was very pleased with my experience. Everyone I dealt with was very friendly and helpful as they answered any questions I had (which were many)! I would highly recommend this dealer to anyone looking to purchase or lease a vehicle!

TRAVHEN

5 de dic. de 2012

Rodney and the staff at Summit Toyota made the purchase of my first NEW car a fantastic experience! I felt at ease, nearly from the moment Rodne greeted me, and was treated with respect and genuine care. I appreciate the time that Rodney and Brett took helping to find the right Camry for me. The negotiations were fair and timely, since they both took the time to make sure that I was looking at the new Camry that fit MY budget. I could not be happier with my Camry, Rodney, or Summit Toyota. I would recommend them to anyone!

retired

1 de dic. de 2012

Dealt with pleasent salesman,Rodney Patterson, who offered several options for the type of transaction I was looking for. Thru Rodney's extra efforts I acquired the Toyota I wanted. Congenial and understanding sales people, and, overall, I am very satisfied with my buying experience at Summit Toyota.

brsquires

25 de nov. de 2012

Shannon is great! She was very helpful. And even dealt with the entire process over the phone, located and delivered the car and finalized all the paper work in my home!

bmw540i

3 de nov. de 2012

My experience of talking with John on the phone was very informative The vehicle is very nice and I paid way under what the car was truly worth great car service thanks john& gary

jvansickle003Aneo.rr.com

1 de nov. de 2012

I was treated with honesty and integrity by Bobby Watters and the sales staff at Summit during my purchase of a new Car. They listened to my needs for a new car and met them with an approprite recommendation and more.

Who Dat

29 de oct. de 2012

My car got totalled out while parked, so had to get a new car. I usually use Vandevere, so that is where I went first. OMG, what a nightmare! After 3 hours I left without even test driving a single vehicle! I came home and got on the web and searched dealer inventories and went to bed, too confusing. Anyway, the next day, Bob Krause called me and left a message, I blew it off. He called again the next day and I talked to him. Told him I have no patience for dealerships and just want to be in and out quickly. He promised he would do that and he did! I was in and out, with a new Camry for pricing and terms that are awesome!!! Love Summit Toyota and Bob Krause, along with all the others that were super nice and efficient. Go to Summit Toyota if you want to just buy a car!!!!!

TGO2012

23 de oct. de 2012

My salesperson, Frank Lawson, was excellent. Very professional and made the buying process easy.

Edward Humphrey

18 de oct. de 2012

Bought a used car from Frank Lawson at this dealership. He made me feel like I was family. Never pressured or lied to. Simply amazing you have a customer for life.

parkviewhair4u

3 de oct. de 2012

In all my years of car shopping I have never come across the nicest...HONEST....team players ever. Usually car salesmen are like sharks after their prey but I finally found 2 of them that actually worked together. I contacted Frank who initiated everything over the phone and actually had Big Al waiting with the car that I was interested in waiting as my family arrived and ready to test drive. The negotiation went smooth and fast no bickering back and forth and so on....It was the best transaction I ever had in my life! I was out within 2 hours with my new car....I wish I would of gotten his name but the minute I walked in there was a white male about 5'8' tall and thin wearing a baseball cap I was getting some water and he said Hi and I told him I was here to hopefully buy a car he congratulated me and said it would be ok they are all really nice to work with here. I thought he was a customer like me but later I found out he worked there he really made me feel at ease I had never looked at a car on the internet and was nervous that i traveled so far and would not get the payment, the price, the interest rate ect. that I discussed on the phone with Frank...I figured this was just another way to get me in and Bam" the price goes up and I am out the door with nothing...A special thanks too to the dark haired gentelman at the front desk along with the Finance guy because of those two working with Big Al my transaction was wonderful they even talked to me normally those guys behind the desk don't even like to look at you when you are there ...you know the actual decision makers....but they were both fantastic!!!!!I know i will not need another car anytime soon but I will be recommending them to everyone I know.......Great Team Work Guys!!!!!

rptipton

29 de sep. de 2012

This is a lengthy review...but I have to share! I was checking around and comparing to have 4 new factory wheels installed on my Toyota Tundra. I figured right off the bat a dealer would be the most expensive. I originally scheduled a visit with another tire service center whom wanted to charge $125 for the install which I didnt think was bad after looking around. Long story short they said I needed new lug nuts suggested I contact a Toyota dealer for the parts. I called up Summit and they well nearly HALF the cost of what they were asking. I had to ask 3 times I think to make sure I heard them correctly. Even better they told me I could come in THAT DAY with no appointment to have the work done! Once they got it in they found out they didnt have enough lugs and the TPMS were all corroded as well so I decided to order new ones myself rather than paying their cost. No problem. They put it back together..I left. I came back a week later and they proceeded to start the installation for the 2nd time only to find that one of my new wheels was defective and discolored. They ended up having to put all 4 back on the original wheels and sent me back on my way again to take care of that issue (no charge at all)..obviously they knew I wouldnt want these wheels installed the way they were! Fast forward one more week.. (and 3 ebay sales later) and I have all new lugs, TPMS sensors, and wheels. I go BACK for the 3 rd time. By now Im sure they were 'thrilled' to see me...They got it right in, got everthing installed, and the wheels look awesome. They had to program the new TPMS and it still cost me less here! The other place wanted 2 or 3 times that! To top it off, after all this hassle...they HANDWASH, dry, and tire shine every vehicle which comes through no matter how big or small the service. Im picky about cleaning my truck and that impressed me more than anything I think! (This wasnt like some dealer who spray it with water and leave it to dry..!) Even their car wash guys were friendly and seemed to enjoy their job..it was late Friday and Im sure they just wanted to go home too.. Kudos to them! I cant remember who all I delt with but Jennifer, the Service Advisor, went above and beyond and made sure everything came out well in the end. The techs that worked on it were personable and made sure I was happy and informed..usually you never see who works on your car! I spoke with their finance advisor about some warranty details and he also gave me helpful advice even though I didnt buy from them. I felt like everyone at this dealer genuinly cares about all their customers and they totally changed my opinion on car dealers ( for them at least!) Thanks to everyone involved..keep doing what youre doing, youve definately earned a new customer here!

jjsmart

26 de sep. de 2012

Frank Lawson was very professional and gave me every bit of information i asked for. The car i purchased and had shipped to Florida was a 2003 Mercedes Benz cl 55 amg. when it arrived i was shocked because it was in better condition than i thought it would be. i would recommend Frank Lawson and summit Toyota of Akron Ohio to anyone.

jjsmart

25 de sep. de 2012

Frank Lawson was an absolute pleasure to work with. I live in Florida and found the car online. I called and was lucky to deal with such a great sales person. He answered every question i asked and even went so far as to make a video and send it to me via e-mail. I am more than pleased with the car i bought and the whole sales process and i would recommend Frank Lawson and Summit Toyota of Akron Ohio to anyone.

Peggy Vetrick

19 de sep. de 2012

Everyone at the dealership was very nice. The transaction went so smoothly, we were in and out in a very short time. They were very professional and friendly

toyota guy

6 de sep. de 2012

Pulled in and told Rodney Patterson exactly what i was looking for.... he showed us the car, explained the features and let us test her out! The buying process was easy,laid back and they definitely put in the work and lots of patience even though we were there on a day they were only open 11 to 4 i never felt rushed or pushed! Good job guys ill be recommending you for sure!

Carly

5 de sep. de 2012

As a recent college grad (one day before starting my new job), I have to sing the praises of the staff at Summit Toyota. They went above and beyond, to ensure that I not only got the deal that I was looking for, but the exact vehicle as well. I knew what I was looking for when I went in, and had every intention of shopping the other locals (even though my parents had an awful experience at Ganley) until I got the deal I wanted. Bob and Brett made it easy! They didn't have the Corolla that I wanted, but they assured me it would be no problem to bring one in THAT DAY! The negotiations were minimized, as their initial offer was very near my goal and were wrapped up quickly and to my satisfaction! We were all laughing by the time I had agreed to purchase my car. I cannot say enough about the care that the staff showed to my parents and I. We all felt very comfortable with my decision. Brett jumped through all kinds of hoops and brought MY Corolla in from another dealership that afternoon! I cannot thank him and the rest of the staff at Summit Toyota enough for making what I feared would be a nightmarish process easy and enjoyable. P.S. I love my car!!!

kathydraw27

15 de ago. de 2012

My husband and I found ourselves unexpectedly in need of another truck to pull the boat which we had just purchased -- while short on time and in an unfamiliar town. We loved our 6 cylinder Tacoma, but it was struggling to pull the rather large/heavy sailboat which we were now trailering. Consequently, we went in search of an V8 Tundra. Tim T. at Summit was extremely informative and accomodating. He spent an extraordinary amount of time with us, working to secure the best price and financing, yet while remaining aware that we needed to get back on the road within a particular time frame. [He even ran down to the restaurant where we were having lunch (while the paperwork was being prepared), in order to make us aware of several purchase related options which had a time bearing, such that they could go forward while we ate.] Ultimately, we did purchase a used Tundra and are extremely pleased with the truck. We are now home, and it has fully lived up to the expectations and promises. The remainder of our ride home was smooth, controlled, comfortable, but most importantly-- safe! We will likely not be in the Akron area again, but for anyone shopping in the region, you need to look no further. Summit Toyota is a pleasant place to purchase your car-- and be sure to ask for Tim!

Sequoia Hunter

11 de ago. de 2012

The Summit sales personnel treated me well. I was buying a used vehicle from out of state. Cory answered all my vehicle specific questions via phone & email, gathered all the vehicle history info that he could find, sent me a video of the truck via YouTube, and he even picked me up from the local bus station. The truck was in the exact quality as advertised. The paperwork process was efficient. I couldn't ask for more...

Toyotas Forever

19 de jul. de 2012

i was very pleased with the customer service the salesman, Fran Espinosa, provided....the smooth negotiation and purchase process that i experienced will take me back to Summit Toyota for my next car.

camrybuyer10

30 de jun. de 2012

After calling several Toyota stores around here (Akron) Summit was the only store that called back and gave me a price without grilling me for my social security number, driver's license and detail items like that. They didn't ask me about my credit or any of that. Brett made sure he had my name right and my number as well and that was it. I came in, picked a color from their huge inventory, (seriously, I have never seen so many new Toyota's at one dealer before) drove the car, and Cory explained all the features on my new Camry. They kept their word on price and Brett even came over to shake hands and thank me. Very fast, very professional, and truly an almost relaxing experience. I highly recommend Summit Toyota and Brett and Cory to anyone looking for a new car.

CMBrooks

28 de jun. de 2012

Bought a new/used car from here for the second time. First car bought here was a very great experience so, my wife and I wanted to buy our next car from here. This last car we purchased and our experience with this dealership this time around has been for lack of better words TERRIBLE FROM THE START!!! First they "botched" our car loan, overcharging us because the finace guy didn't list our car as Toyota Certified, which I don't understand because we bought the car a year after it was made so it still quilified as new/used, this "little error" made a ten dollar difference in our car payment a month. Then, after our thirty day tags were expired we still had not recieved a "white title" to get our plates. This is when they "discovered" their errors in the car loan. After having to go thru the biggest run- around and inconvience of getting another set of thirty day tags which required them to redo our original loan. So, long story short we finally got a white title fifty-eight days after purchasing the car. FIFTY- EIGHT! No big deal at least we got it, right? Now, less than eight thousand miles later I have had to take this car in for service twice as of today (6-28-2012) because the front brakes don't "feel" right and there is a loud "noise or squeal" coming from the front left wheel. First time they said the brakes are good and the squeal noise is because the brakes are brand new, this last time I asked to see the brakes and they showed them to me and stated that the brake dust was causing the noise. Okay how do I fix this I ask, "this is normal and when we do our routine maintnace every 15,000 miles cleaning the brakes is apart of this". But, today it will cost you $59.99 for the front to be cleaned and oh by the way the back brakes have a problem with the calipers and the noise is most likely coming from them, we will service those also for an additional $59.99". I BOUGHT THIS CAR LESS THAN 8,000 MILES AGO!!! How is it that now I have to pay for something that Toyota claims they do to all their used certified cars before they are brought out to be sold on their lot? Mind you we've owned this car for less than 8,000 miles!!!!I told Mr. Bob Wilson that HELL will freeze over before I pay you $119.00 plus tax to "clean" my brakes, thinking that the displeasure in my tone and statement would clue his brain that hey, this customer isn't happy they JUST BOUGHT this car and have had it in here for service two times already and we still havn't fixed the problem and they have only driven 8,000 miles since purchase. To say I'm disappointed is an UNDERSTATEMENT. So, what does Toyota do? NOTHING!!! They washed my car for me. LOL I'm leaving the lot thinking to myself thats all this service shop is good for and good at washing cars and making tires shine. Now, I'm 36 years old with 3 kids all 16 or younger, I figure I'm going to buy several more cars in our lifetime SEVERAL!! After today and after the experience that we've had I don't care if they are giving away trunks full of gold with a purchase I WILL NEVER ALLOW MY OR MY WIFE's SHADOW TO EVER COVER THAT CAR LOT AGAIN!!! This dealership at one time was great, truly! Today its just like most things in the sevice industry... a rip-off and a waste of my time and hard earned money. I wouldn't recommend to my worst enemy to purchase a car from here! Thanks Summit Toyota of Akron your service speaks for itself:)

Randy

17 de jun. de 2012

I went into the dealer with a specific deal in mind for a 2012 Rav4. After a little negotiating I was able to get the exact deal i was looking for. I did not think I would be able to get the deal but they worked with me and I am very pleased with the deal and the car! Thanks Fran!

tresamae19

9 de abr. de 2012

i gave the rating i did because the car dealer ship was very up front. they helped with many questions i had and worked with my financial problems.

tmi

9 de mar. de 2012

Eric Baughman was one of the best salesmen we have ever had! He was very down to earth, non-pushy and extremely informative. We looked at different cars and he took alot of time showing us how each one worked and the differences between them. I would highly recommend working with Eric Baughman for a new or used vehicle and I would definately go to him again.

Anita

7 de mar. de 2012

We were just looking at cars, Kristina Sims showed us the cars we were looking for and we were thrilled to go home with a car the same day. Overall experience was extremely satisfactory. Enjoy the whole group, very outgoing and friendly.

Garciamendoza's

6 de mar. de 2012

My wife and I bought a 2010 Honda Odyssey EX and we love it! Fran our sales rep was easy to speak with and understood what we were looking for! The sales team on that Sunday were great everyone we came in contact with was very helpful! I will definelty be reccomending my friends and family to Montrose Toyaota. Thanks to Fran, Mike, Bill and Carlos! Muchas Gracias!

Samwolfe004

3 de mar. de 2012

john heslep was very helpful and friendly. i work a lot of hours and he made it very easy for me to take care of the purchase of my new car through phone and fax. i would recommend anyone who does business with this dealer to ask for john.

ChevyE

2 de mar. de 2012

When I came to Montrose Toyota in Akron, I had filed for bankruptcy and needed a car NOW!! Cory was amazing, he asked me what I wanted in a CAR/SUV.He and his team got me exactly what I was looking for.They worked with my situation. It was at the price rang I needed it to be and was everything I wanted in my vehicle. They crunched numbers and went above and beyond what any other dealership would do!!Cory and his team did everything to make sure I got into a vehicle.Seriously, it was a low down payment and an affordable monthly car note.

Loving my toyota

29 de feb. de 2012

I purchased a used Toyota from Cory Dibona a few months ago. This was the easiest purchase I have ever experienced. I would highly recommend this dealership to anyone looking for a great vehicle or even just a friendly service staff.

slfrac

25 de feb. de 2012

I shopped two Toyota dealers to compare. I actually bought a truck from Brunswick Toyota and was treated so badly, I asked for a refund on our deposit and went back to Montrose Toyota. I ended up paying 300.00 more but worth it to be treated the right way. I had bought 2 other vehicles at Brunswick and will never go back there. I have bought 2 from Montrose Toyota now. It is worth paying a bit more if I am going to get treated fairly.

oldtoyotamn

25 de feb. de 2012

I am happy. Happy with the car, the price and the way Mr. Malloy treated my wife and I. He did everything in his power to make our purchase as comfortable as possible. I admit I'm distrustful of car salesmen. The system does this - the pricing and all. Some people like to haggle, I am not one of those. Therefore, I was pleased to be able to deal with Mike as one gentleman to another rather. I suggest you ask for him if you visit Montrose.

countrygirl4x4

23 de feb. de 2012

I wanted to buy my first truck and being a girl looking at Tundras I wasnt taken seriously at a few different dealerships (Ganley =( and Don Joseph = ( . The salesmen at Ganley were just plain rude and Don Joeseph they seemed disinterested in even greeting me. Eric Baughman at Montrose Toyota did an outstanding job and made me feel comfortable. He listened to what I wanted and really seemed to understand. I would highly reccomend Montrose Toyota and definitley will buy another car from Eric. He was absolutely the nicest salesman, he made me feel like family. Thanks Eric!!

bingcherry

23 de feb. de 2012

the staff at montrose toyota is the best group of people. mike maloy and his crew in the sales department are the easiest people to work with and make the experience enjoyable. lad and his crew in the aftermarket department have everything you could want for your vehicle and at great prices. fred and his crew in the service department always go the extra mile to make getting your car worked on easy and enjoyable.

Da man

22 de feb. de 2012

My parents bought a car for me from Lad and Mike maloy. They are the friendlist people we have delt wit in a long time.

D-man

22 de feb. de 2012

My parents bought a car for me from Lad and Mike maloy. They are the friendlist people we have delt wit in a long time.

Countrygirl4X4

22 de feb. de 2012

I wanted to buy my first truck and being a girl looking at Tundras I wasnt taken seriously at a few different dealerships (Ganley =( and Don Joseph = ( . The salesmen at Ganley were just plain rude and Don Joeseph they seemed disinterested in even greeting me. Eric Baughman at Montrose Toyota did an outstanding job and made me feel comfortable. He listened to what I wanted and really seemed to understand. I would highly reccomend Montrose Toyota and definitley will buy another car from Eric. He was absolutely the nicest salesman, he made me feel like family. Thanks Eric!!

Silver RAV4 owner

21 de feb. de 2012

I am grateful to the quality experience that I received from Tim Treadway. Being that I live about 2.5 hours from this dealership it was incredibly important that I felt that I was being heard and that my needs were being taken into consideration. I have been a client of this dealership since 1996 when I first met Ron Helm. He was a tremendous salesman, but more importantly he treated me like family. I can honestly say, that after Ron passed away I was not sure if this same level of service and care would be found. Tim Treadway has exceeded my expectations and truly helped to maintain my loyalty to this dealership. Mr. Treadway answered all of my questions, treated me like an educated woman and listened to what I needed. I left Montrose Toyota excited about my new car.

da man

21 de feb. de 2012

My parents bought a car for me from Lad and Mike maloy. They are the friendlist people we have delt wit in a long time.

fmohseninia

19 de feb. de 2012

I have been dealing with this dealer for a long time. Kristina Sims was absolutely great with her knowledge, friendly, helpful, and very professional. She was very patient with me choosing my car.Her coworkers and management were extremely helpful and were able to work with me to my satisfaction. Kristina Sims was very honest and able to give me all my options in order to make a good decision.Every visit that I have ever made to this dealership whethere was for service or sales, I have always been treated with atmost respect and true professionalism. I could not ask for more, and that is the reason why I have purchased 2 cars for myself and 2 for my family.Fantastic Job Kristina Sims and your entire team!!!!!!!Fred Mohseninia330.608.20081105 Nine Iron Drive Apt. #1713Akron, Ohio 44312

akronchevygirl

17 de feb. de 2012

Marc Kassel and the montrose team help me out and put me into a green chevy not just a chevy MINE chevy. I went there and they helped me out more then i could ask for marc and bill where they to help me make it easy not hard. One thing is i know they will take care of me like marc,bill and shannon did. what people dont know is i left my lights on the first day i got the car. I called marc thinking they will tell me to get it jumped. marc went out of his way to jump my car in the middle of know where thats y u need to go there and ask for marc and thats why they get 5 STARS

chevyakron123

17 de feb. de 2012

Marc Kassel and the montrose team help me out and put me into a green chevy not just a chevy MINE chevy. I went there and they helped me out more then i could ask for marc and bill where they to help me make it easy not hard. One thing is i know they will take care of me like marc,bill and shannon did. what people dont know is i left my lights on the first day i got the car. I called marc thinking they will tell me to get it jumped. marc went out of his way to jump my car in the middle of know where thats y u need to go there and ask for marc and thats why they get 5 STARS

Gkapper

17 de feb. de 2012

I recently purchased a used Toyota Tacoma from Cory Dibona at Montrose Toyota. Cory was very helpful locating the perfect truck that suits my needs as well as budget. I am completely satisfied with my purchase, and will be back for my next vehicle!!

Shelle4

17 de feb. de 2012

Mike was more than willing to go the distance to see the deal to the end he was friendly and gave great information about the car and Toyota's services overall. I higly recommend Montrose Toyota and Mike!

souvichit phongchalern

16 de feb. de 2012

Michael Lamtman is the best! He knows how to treat his customers, with Respect! Knowledge of cars, is a plus: Highly recommended if you' re looking for a gorgeous car that' s great on gas. Contact Michael Lamtman.

Quality Car Lover

15 de feb. de 2012

Toyota bought back my Tacoma and I needed to be in another car quickly. Mike Maloy went above and beyond what was expected. He always does. He listens to concerns and needs and works very hard to get you what you want. Mike and the whole crew at Montrose Toyota make the buying experience a true joy - effortless, accurate and, not to mention, good deals. Trust in Mike and Montrose Toyota!

co43715

15 de feb. de 2012

I purchased my new Toyota from Cory. He was very helpful on selecting the correct vehicle for my needs. I would reccomend him and the dealershi to all of my family friends and co-workers.

Ron Scheehle

15 de feb. de 2012

Michael Lamtman was the most helpful car salesperson I have ever dealt with. I was very very comfortable with the entire experience and he helped me find the perfect car for me. He's extra nice and not pushy. He definitely goes above and beyond. My sister was with me and she thought he was AWESOME as well. I love my car and will recommend Michael Lamtman and Montrose Toyota Akron to everybody I know!

tmcario

14 de feb. de 2012

Cory was very helpful with the purchasing process. He found the information I was looking for and continues to answer questions regarding my new vehicle.

rm1985

14 de feb. de 2012

I was brand new to the area and looking for a used car was a challenge for me until I came to Montrose Toyota-Scion. Mike was able to point me in the right direction of a car that would be dependable and fit my budget. He was kind, courteous, and expedient. He made sure that I would be completely satisfied with my vehicle before buying. When we talked price, there was little negotiation to be had as the car was already fairly priced and within my budget. I ended up purchasing the vehicle on the spot and I couldn't be happier with my "new" used car.

rshreiner

14 de feb. de 2012

I would highly recommend this dealership and the salesperson, Tim Treadway. Tim was very professional and went out of his way to help us. The car was dinged in a parking lot a week after we purchased it, and Tim and Montrose went out of their way to restore the bumper to original condition.

salina

13 de feb. de 2012

this place was so amazing to my mom and i.Kristina Sims who sold us the vehicle was so helpful and made my buying experience wonderful and easy.Showed me everything i wanted and did not treat me like a another sale,but a person.Shes not there to take your money.She was so pleasant and sold me the car ive been looking for.My mom and i will def continue going here.THANK YOU KRISTINA!!!!

awagner83

11 de feb. de 2012

Service was excellent. John allowed me take the car for a test drive that included both city and rural driving, and worked to get the best price possible for me.

samerz2012

10 de feb. de 2012

Thanks to Montrose Toyota in Akron, Shannon Swinehart and Bill Cooke, I was able to lease a brand new 2011 Toyota Corolla LE. Since I am graduating from The Ohio State University in March, Shannon and Bill were able to get me $1000 off just for graduating from college. This was, the most any dealership would offer for a recent college grad! The car runs great and was desperately needed after my old one constantly died while I was on the road! It was a 100% upgrade and I could not be happier with the mileage, great price and customer service! If you are looking for a great car and people who really care about their job and helping you out in the time of need, PLEASE visit Shannon or Bill at Montrose Toyota in Akron! :)

eritay77

10 de feb. de 2012

I gave a rating of 5 (Great) the highest possible on all areas because this was an excellent and very rewarding experience for me. I was greeted instantly when walking through the door by the amazing staff. Everyone at Montrose Toyota Akron was very friendly and helpful with all aspects of my purchase. My sales person, Shannon Swinehart, got me into the car of my dreams just when I thought no one could. Low miles, great overall price, fair payments! What else could one ask for!

Ninja Pete

10 de feb. de 2012

Salesman took the time to show several vehicles & go over advantages & disadvantages for us. When we selected a Prius he spent a lot of time showing us the nuances of the Prius, which paid off a day later when we accidently left the lights on. How it is jump started is different from other vehicles I am used to, and I knew exactly how & where to hook up the cables. Thanks John Heslop (our salesman)!

protofmi

7 de feb. de 2012

me and my wife when to montrose toyota to buy a used car and from the moment we steped in the front door we were treated with respect.the sales person we worked with eric was with as 100% he listened to are needs and got are deal worked out just the way we wanted. we would most likelly return to buy another car from the dealer.

Happy Customer

4 de feb. de 2012

We purchased our 2011 Toyota Sienna last fall from Marc Kassel at Montrose Toyota. Marc went above and beyond to make sure all of our needs were met. Our experience was wonderful. His professionalism and friendly demeanor made the process easy and fun. We would without a doubt recommend Marc Kassel and Montrose Toyota.

lucky777

3 de feb. de 2012

Great Dealership! I would recommend this dealership to anyone. Very professional and friendly. I had a great salesman and his name is Eric Baughman. I love my new Rav4.

mroc67

2 de feb. de 2012

On 1/28/2012 I leased a NEW 2012 XB Scion and Kristina Sims was my sales professional. Professional is the key word. She was excellent and the entire process went well. It was a very easy process from the time I walked through the door, to test driving the vehicles, to financing and driving away with my new car. Prior to this lease, I leased my last vehicle from another dealer closer to where I live and honestly, they thought they were better than their customer so they did not get repeat business. If you want professionalism and a smooth transaction go to Montrose Toyota-Scion in Akron and see Kristina. Also, Garrett Bentley-you rock and a quick shout out to Super Chuck in financing-great service, thanks.

mvegas67

2 de feb. de 2012

I leased a 2012 Scion XB on 1/28/2012 and Kristina Sims was sales professional. Kristina was excellent. The entire process after walking through the door, test-driving vehicles, going over options, financing and leaving with my new car was a smooth transaction. If you want professional sales assistance and ease of shopping-go to Montrose in Akron. Garrett Bentley and the entire team at Montrose was helpful. I will give them repeat business.

cifoni

1 de feb. de 2012

Mike Lamtman was very helpful in helping us lease a Rava 4 which we are very happy with. He answered all questions we had and found us the car we love.

C&JSowers

31 de ene. de 2012

Tim and the rest of the Montrose Toyota Team were amazing. We had a no hassle experience and purchased what we wanted. We were in and out within 4 hours. I would absolutely purchase another vehicle from Montrose Toyota. They offer more options and care packages than any dealership I have dealt with. This is our 2nd car purchase within the past 6 months and my 4th car purchase overall. I look forward to dealing with Montrose Toyota and Tim Treadway again.

First "new" car

29 de ene. de 2012

I recently bought a 2010 Toyota Highlander from Kristina Sims and could not of been any happier with the entire process. I ended up financing the car through Toyota as well and the finance department worked very hard to get me what I was looking for! I live in Parma and would definitely come back again! Distance does not concern me when you have a dealership as great as this one.

guybaleno

28 de ene. de 2012

John Heslep was so accommodating that I traveled from Pittsburgh to Montrose Toyota in Akron to purchase a new Corolla. My son had just started a new job in Cleveland and totaled his vehicle. I called a few dealerships in the area trying to find a vehicle. John not only found a car, but one with the options and color my son wanted. He also had the best price.We traveled to Akron the next day and purchase the Corolla and it was just as John described including the price. I purchased this car over the phone sight unseen. I would definitely recommend John and Montrose Toyota and would not hesitate to travel from Pittsburgh to Arkon to purchase another vehicle from them.

gapperlk

28 de ene. de 2012

I have but one complaint in my dealings with this Montrose Dealership. Until three (3) weeks after my purchase I did not really realize that the heater-fan was only working on the two highest speeds of four. When I wen back in for repairs (which should have been fixed prior to being sold) I was charged for the parts AND labor - with a generous 15% discount. Although my salesman, Mark Kassel, and all else was exceptional in my experience with this dealership I definitely do not feel it very professional to have been charged for what was an oversight of their maintenance department in preparing a used vehicle for sale.

Jackie

27 de ene. de 2012

my experience here was terrific I had a sales representative by the name of Kristina Sims she was verky knowlegeable and sensitive to my needs. I felt at home with her as she helped me with my car purchase, which by the way is my favorite car. "MY TOYOTA CORROLA". great on miles.

Laura

27 de ene. de 2012

I absolutely love Montrose Toyota and my salesman Eric Baughman was TOP NOTCH, hard to beat! My husband and I told him what we wanted and we received everything that we requested. Everyone at the dealership was very professional and very friendly including Chuck Saxer who finalized our paperwork. I absolutely will go back there again and again. I love love love my new Rav4. I've been to other dealerships and I'm telling you this place is hard to beat. They treat you like family. Laura

mamajohns728

26 de ene. de 2012

I have never bought a car before and they helped me alot they told me everything i needed to know so that i knew i was getting the best experience. They made sure that i was comfortable with the purchase i was making and comfortable with the people i was working with. Overall i was very impressed with the service i received

tobertimothy

25 de ene. de 2012

Mike Malloy was very helpful in finding the right car for my wife and me. We had a pleasant experience and all of questions and expectations were met. We would recommend Montrose Toyota and Mike Malloy to anyone looking for a new/used car.Thank you, Mike!

RobCamryOwner

24 de ene. de 2012

I visited Montrose Toyota to trade in my Hummer H3 for something a little more economical. The whole process was excellent. Mark Kassel was my salesman. He was very knowledgeable on the Toyota lineup. We settled on a 2012 Camry SE and I couldn't be happier. I picked out my options and Mike Maloy drew up a very good lease proposal. The vehicle had to be located and I was driving home in my Camry in just a few days. Chuck Saxer helped me get in and out of the finance department quickly and efficiently. I would like to thank everyone at Monotrose Toyota for an enjoyable experience.

RL810

23 de ene. de 2012

I just leased a new 2011 RAV4 from Montrose Toyota. This is my 3rd car from them and would highly recommend them to anyone looking for great new or used car. I recieved excellent customer service from my sales person Marc Kassel.

RL810

23 de ene. de 2012

I just leased a new RAV4 a couple weeks ago and love it! This is my 3rd car from Montrose Toyota and always recommend them to anyone looking for a new or used car. My sales person was Marc Kassel and it was a great experience working with him.

JimGutbrod

23 de ene. de 2012

Mr. Watterson was very helpful. He owned the same car I was considering buying, and so answered my questions from his own experience. He also suggested a company from which to purchase floor mats, which was helpful. He was friendly and easy to work with.

may123

22 de ene. de 2012

i pick montrose toyota and found marc kassel i love the way marc and the team helped me out on my jeep i would tell anyone go see marc kassel he is the best they call him bags

VBowman

22 de ene. de 2012

I was looking for a specific package on an FJ cruiser, and this dealership had it. They'd sent me a price through email and when I came in, I didn't have any problem getting it for that price, which was a good one. Marc was really easy to work with, and the entire process didn't take too long, even though I had a trade-in and needed financing as well.

crutherf1

22 de ene. de 2012

Mike Lamtman did an amazing job helping me buy out my lease on my Toyota Corolla. Thank you so much - I will definitely be back for my next car and will refer my friends and family to work with Mike. Thanks again!!

VBowman

22 de ene. de 2012

I was looking for a specific vehicle with a specific package, and Montrose had it. They gave me a price through email and when I came in, I didn't have any trouble getting that price, which was a good price. I also traded in my previous car and used Toyota Financing - lots going on but it was quick and painless. Plus, I love my new FJ. Marc was a very genuine person to work with.

Still Learning

21 de ene. de 2012

Mr. Eric Baughman did an outstanding job of finding me a car of my choice. He was very helpful and found one within my price range. I stopped by the dealership on Tuesday, 1/17/2012, to look at vehicles. Mr. Baughman went over my options and I left that day to think over the deal he laid on the table for me. The next couple of days, I visited other dealerships (Fred Martin's and Montrose Ford) and did not receive as many options or dealership was not willing to work within the price range that I felt comfortable with. I want to thank you for having professional and non-pressuring sales associates. Mr. Baughman is tops! Your dealership should be known as the Dealership of Choice in Northeast Ohio!

Life Long Learner

21 de ene. de 2012

Mr. Eric Baughman did a fanastic job of locating a vehicle for me. He was very professional and helped me to find a car that fits my needs. My former car had bit the dust in terms of repairs that would be needed to make it worthwhile to keep. Mr. Baughman met with me and did not pressure me into buying but gave me options. This was on Tuesday, 2/17/12. After speaking with him, I visited Fred Martin's and Montrose Ford dealership to compare and contrast deals. I spend an average of 90 minutes at each of these dealerships and did not receive the service and choices as I did at this dealership. I appreciate that you were willing to work in what I feel was a comfortable level of payment for me. Thanks, again and a big thanks to Mr. Baughman.

Toyota Fan

20 de ene. de 2012

I bought a new car a few days ago. I can summarize my experience at Montrose Toyota as: Great car, superb service, good price and customer friendly employees. Special thanks to Marc Kassel and Andria Jones....

Nina's first car

20 de ene. de 2012

Montrose Toyota is local, offers a great selection to choose from, Sales and service staff were helpful and knowledgeable, and offered a very fair price.

Scooter

20 de ene. de 2012

I was very happy with my time at Montrose. The people were very friendly and helpful and in the end they helped me fill out my paperwork for my 2009 Scion xB. 10/10 for Montrose

Sports Car Enthusiast

20 de ene. de 2012

i bought my first car at Montrose (2008 Scion TC) i have gotten numerous compliments on a car that i was able to purchase all by myself at the age of 18 and i still drive it today. The reason i stated my age is because it shows what a fantastic deal i got on this car. i also got my first oil change done at Montrose so i have met pretty much every employee there and they have all been more than accommodating. So i would absolutely recommend this place to all car shoppers out there.

Scottiwan92

19 de ene. de 2012

I liked the work they did, somethings were a little iffy with the Warranty information I received but other than that I am very happy. They were friendly and helpful and they knew a lot of information.

klingo11

19 de ene. de 2012

i bought my first car at Montrose Toyota (2008 Scion TC) and i got a very affordable price on it even though i was only 18. The employees were more than helpful and definitely friendly. i would recommend this place to anyone.

kswalk

19 de ene. de 2012

Mike is the salesman that sold me a 2010 Tacoma truck. His knowledge of the product, and no pressure style,is the reason I may deal on a 2012 Rav 4. My experience with Mike and Montrose Toyota is good.

Guitar Man

18 de ene. de 2012

Kristina Sims provided me with exelent service and I have recommmmended my friends to Montrose Toyota

Freda Williams

18 de ene. de 2012

Tom (Now deceased) & I bought our 2011 from MIke Lamton at Montrose Toyota, It's a wonderful car. We had great service then & now I bring my Avalon to be serviced there. I always get great service & am treated well. Both of these fellows know me by name. I won't take my car anywhere else.I rate them the highest, because that's what kind of service I get.

standuprick

18 de ene. de 2012

To start off with I was looking for a Chevy. I have always been a Chevy guy. After talking with Eric Baughman about the features and qualities of the Toyota Camry I was sold. The professionalism and customer service at the dealership were an A+ rating. I had a remote start put in when I purchased it. Lad in the service department was very nice and definetly worked with my schedule. I cannot say anything bad about my expierience at Montrose. I worked out a deal I was happy with and they kept their word. I would definetly consider buying from Montrose again. Thank you Eric.

Ziya Erdem

17 de ene. de 2012

The friendliness of the employees Marc Kassel and Andria Jones was remarkable. Thanks to them, I bought a great car in a very short period of time. I would definitely recommend Toyota fans to go to Montrose. Outstanding customer service, great car for a great value. Thanks again Marc and Andria!!!

Camryowner888

16 de ene. de 2012

I had a great experience at Montrose Toyota. I got a great price with great customer experience. I am looking forward to driving my new Camry. Mark Kassel went above and beyond to find me just the right vehicle. I highly recommend Montrose Toyota and asking for Mark when you are considering purchasing a new Toyota.

Bigfoot

14 de ene. de 2012

My experience at Montrose Toyota very refreshing,there was no pressure at all. Kristina Sims was very eager to show me the truck I was interested in and was able to answer all my questions. This was the first time that I was at this dealership and I was impressed with the way Kristina stepped up and assisted me. I would not hesitate to buy my next vehicle from Montrose or suggest this dealership to someone else.

bigbuckdown

13 de ene. de 2012

I just purchased my second Toyota from Montrose and the experience was great! Garrett Bentley went the extra mile to accomodate all that I wanted! He is a top notch guy who never pressured or manipulated the process. Kristina Sims guided me through the whole process and made me feel at home. The whole experience made me feel comfortable and was done quickly with no last minute curve balls like at other dealerships! I would highly recommend this dealership to any person looking for a great experience in the car buying process.

davidmichealco

13 de ene. de 2012

This is my second purchase from this dealer in the last eight months. I returned because of the salesman, John Heslep and the parts manager, Lad and the ease of buying a new car and accessorizing it from this dealer. I have a general distrust for car dealers but I made to feel comfortable and at ease by both gentlemen. I would highly recomend this dealership and salesman John Heslep. He has earned all of future my business by his honesty and low prices.

grounds crew

12 de ene. de 2012

I had a great experience while looking for my Scion XB at Montrose Toyota of Akron. The sales staff was extremely friendly. Kristina Sims was helpfull in showing the features of the vehicle and had the report of the previous owner which was a big plus.She knew what she was selling and not trying to just make a sale. They didn't try to pressure you into buying and made you feel comfortable about your trade in and pricing options. They introduce you to the service department and their staff for future maintenance on your vehicle.They have a great team of employees and I would recommend them to anyone.

annewms

12 de ene. de 2012

I decided to check out Toyotas. When we first came into the showroom, Bob greeted us quickly, asked about what we were looking for, and showed us just what fit our needs. I was even more satisfied with the features he showed me in the Camry. Go, Bob!

tedondrish

12 de ene. de 2012

No pressure sales, and Tim was professional yet totally casual. Had things all ready to go when picking up vehicle, and I was in and out in no time. Very good price on the vehicle, with an easy place to work with.

myprius17

12 de ene. de 2012

I have purchased 3 vehicles from this dealership and have all my service performed by Montrose Toyota as well. I was very pleased with Mr. Lamtman, my salesman, during my most recent purchase at Montrose. He was very professional and curteous and worked with me to get me a great deal on the vehicle I wanted to purchase. The sales and service depts. at Montrose have always been great and they truly care about the customer. I am very pleased with Mr. Lamtman and Montrose Toyota and recommend them highly.

kem43

12 de ene. de 2012

We received outstanding service from John Heslep. He explained all the information we needed to know and lots of extra points about the Toyota Sienna we were interested in. All of our questions were throughly answered. He was very pleasant, knowledgable, and there was no sales pressure. We came back several days later and closed the deal. The dealership was very helpful and we received a fair price.The rest of the story.. our title that was sent the last days before expiration which by the way I had to call and remind them to send was not properly executed. We went to the BMV and they would NOT accept it. We them had to drive to Tallmage to the title bureau. They said the title was we received from Montrose Toyota was not acceptable. We had to be issued a proper title before we could get our plates at the BMV. This took us half the day to correct and we had to cancel an longstanding appointment to do this. I contacted Montrose Toyota and they looked in to it. There response was " this is how we always do it and we have't had a problem before."I do not call this good customer service.

kellient84

12 de ene. de 2012

I am very pleased with my overall experience at Montrose Toyota. Kristina Sims, the sales person who helped me throughout the process was very friendly as well as the other staff members. They took the time to listen and they acted on it. I will definitely consider referring other customers there as well as shop at Montrose Toyota in the future.

Trippingvinny

12 de ene. de 2012

This is the second time I have had the pleasure with working with Mike and the third vehicle I have bought of of you in two years. The reason I returned to the dealership has a lot to do with him. Not to take anything away from the dealership, but he is a great salesman with an honest head on his shoulders. Many times when you buy a car you leave feeling that you were takin advantage of. This was not the case on any one of the three vehicles I purchased. Mike was a pleasure to do business with as well as Montrose Toyota. I would refer you to friends and family and look forward to doing business with you in the future.

ksriniva

11 de ene. de 2012

Mike was very courteous, professional, and thorough. I especially appreciated the time he took to go over the vehicle's features (before handing it over to me), and even removing a sticker and cleaning the surface area underneath.

Cmusser

9 de ene. de 2012

Wonderful customer experience, looking forward to doing business with them again in three years. The process was simple and was done in a timely manner, they really make you feel like they are doing everything in their power to get you what you need. The sales rep Cory was also kind enough to come in on his day off to finish the agreement the next day, that is much appreciated customer dedication. Thanks.

aveeramani

9 de ene. de 2012

Mr. Michael Lamtman is a great sales person & followed with me on every week.Most of the staff over there is good and friendly to deal with.

wzou776

9 de ene. de 2012

We decided to trade in my old VW Bug for a new Prius. Mike was helpful, friendly and professional. Even though we didn't get the car at the price we wanted (bad negotiation skills on our part, I guess), but we didn't walk out feeling ripped off either. No buyer's remorse. I am pretty happy about my new Prius.

brad0824

6 de ago. de 2011

Dishonest: Ok, about 2 weeks ago started looking for an FJ Cruiser. Stopped in and met with Mike and was offered $12,000 on a trade in (Promised this amount). (note site unseen for trade in). Shopped around for the week and felt the best deal was being offered by Montrose. Returned to the dealer to have the sales manager say "I don't know why Mike told you that you would get $12,000" on the trade in. Offer was made for $10,000. The funniest thing is if I heard one time about how honest they are I heard it 10 times in my dealings with them. I told them this was a reflection of their business, and the return comment was that no this was not (But a reflection of the sales representative). Wow, think about this person as your boss, and running you business.

grafwick

9 de jun. de 2011

Dealer could not re-program used Toyota Keyless entry key (local locksmith did). Dealer could not reprogram air inlet mode so that 'recirc' was manual instead of 'auto'. When I presented Montrose with a copy of the Avalon Repair Manual (RM1169U) showing that the air inlet mode was one of many customizable features, Bob dismissed it as 'internet junk'. When I took the car to Ganley Toyota, they not only reprogrammed as I asked, they did it as a customer courtesy...no charge.

Grillguy

17 de mar. de 2011

Buyer Beware: Here Is my Montrose experience we were shopping for a used car and we told the salesman (who we had dealt with before) how much we were willing to spend. We walked around the lot looking and car after car he never told me the price he said that he would make it work. I test drove a car and loved it, we went in and began the paperwork. Not until after pulling our credit did I see the price, a full 40% more then my price range, again I was told that they would make it work. So he dropped the price 20% I was furious and told them the amount I would spend (the original amount discussed) and I was asked how flexible I was. Well I guess I could have gone lower. I was mad as hell and walked out, apparently when they tell you they will make it work they figure you will make it work not them. My wife stayed behind for a while and talked with the guy and the manager, if she didn't it would have gotten real ugly. So later we check their website and the car is actually listed for less then their final offer to us. The wife decides to call the salesman (by this time I am done with these idiots) and confront him and he acts like he doesn't have a clue about the website prices and drops the price another 10%. I just now wonder how bad we got screwed on the first car we bought from them.