Not your customer

21 de abr. de 2016

Upon viewing a car I was interested in on the internet I emailed them with all my contact information and requested a car fax report on the vehicle. I did not receive a response ( no email or phone call) so a couple hours later I phoned the dealership directly. I talked to Max and Mo and asked them some questions and he said he would email the Auto Check report. He told me if I wanted a Car Fax report I would have to pay for it myself. After 3 hours passed and no report, I called again and Max told me the info was sent...and it was not. It was frustrating dealing with Max. My impression of this business is they are unprofessional. When they answer the phone they do not say their name and you have to ask who you are speaking with and they promise to email information and do not follow thru. If this is the customer service they give before you buy I cannot imagine how they treat you once they have the money. There is absolutely no way I would purchase a vehicle here.

Noway.

8 de mar. de 2016

First off I find out that Moe wrote most of these himself. 2nd. My wife takes our vehicle there. It was making a noise from the engine. Next thing Target says the engine needs rebuilt. We need you to sign this ASAP to get it in we are very busy. Thanks, but like a doctor I'll get another opinion. Turns out a oil pressure sensor and low on oil. Brother in law fixes after a few hours. Back on the road. $100 bucks later.

Rick

5 de dic. de 2015

They are unparalleled with their mechanical knowledge. I have dealt with them for many years and they always exceed my expectations. Very friendly, speedy and prices are always fair. They are masters at matching colors. I will take my car nowhere, but Target.

Rick

4 de dic. de 2015

Unparalleled mechanical knowledge. I took my car in for repairs and they are friendly, speedy and have very fair prices. They were able to match the colors perfectly on my car. I will take my car nowhere else.

Moe's fan

23 de jul. de 2014

Very refreshing. The usual quips about used car salesmen is NOT TRUE in this case. They went above and beyond to get us the car we wanted. Us bad credit, no trade and not much down. Plus even though we bought an 11 year old car, they accommodated me by fixing or making arrangements to fix, everything on the list. I had made out a list of things that were not up to par. I was not always pleasant to deal with and they never lost control and bent over backwards to accommodate us. It was by far the most pleasant experience that I have had in my 40 some years of buying cars. More importantly they are HONEST in my opinion. Job well done guys- Thank you Moe!!!!!! Lynne Moran

burned out mom

24 de abr. de 2014

We live in Columbus. Target had the car we wanted but they were 140 miles away. Mo and I talked on the price over the phone. We agreed on price and all that was needed was a test drive. With a handful of e-mails we set out on our road trip. I brought the e-mail to "prove" the agreed upon price. Mo greeted us at the door. We test drove the Nissan it was everything Mo said it was. There were no surprises! I sat down with Mo and pulled out the e-mails. He already had the paperwork out with the agreed upon price in the blank places. NO last minute dealing. Other the then trip it was the easiest sale we had ever been apart of. "We also got to enjoy the 140 mile trip back in our new car" Can not say enough great things about Mo.

dissatisfied

26 de feb. de 2013

I called Target auto group to see about a new battery and install for my car. The service advisor, as he called himself, said the battery would be around $169. I asked what they would charge to install only if I brought in the battery. They don't do that which is understandable. Again I asked then how much for the battery and install. He said it varies from car to car. I told him the make and model and he says, "look this isn't McDonalds, its not cookie cutter here, it varies from car to car." But I just told you my car, what's the price? I don't know ma'am, its not that simple. I asked him to look it up or ask someone who would know. Again he gives me the McDonalds comment. I have NEVER had a place speak to me like that or not be able to give a general fee for battery installation! He was no where close to being professional, let alone friendly. I just moved to the Bedford area and I can guarantee they will not be getting my business!

Hal Cole

19 de oct. de 2012

I am not much on the gab - But Mo met me at the door of their nice facility when i drove in.. He also treated me with great respect as did two of the other employees. So i and my little dog says THANKS MUCH - HAROLD AND MADDY

# 3 Sr Fan

7 de sep. de 2012

I am very proud to say I purchased a vehicle from Target Auto group! Drove over 125 miles to see the truck I bought from them, Mo was right on with the truck description and there were several pictures to view and all info given was correct. They also treated me very fairly on my trade in. Thsnks again for a great car buying experience!

LG III

26 de ago. de 2012

Target Automotive Group, Inc. is well worth a visit to check out and see what they have. The hospitality is unbelievable! They are the nicest guys and they certainly know their cars. They set me up with a great deal on my 07 Caliber; They try to agree on a price to help you out as best they can. They fully inspect and attend to the cars needs before its even put on the lot, more than most big dealers do. I would gladly return to purchase a second car from them. They made my first car purchase very pleasurable and a great experience.