Robert Minyon

16 de abr. de 2021

The sales process was very good. No nonsense and Chris and Ann were great. My first service experience was very good. Attentive and I was out of there on time. Guy Vincent continues to do an excellent job servicing my vehicle Great Service by Guy Vincent and the team. He saved me an extra trip by combining my service request with a warranty repair. Great job team!!

Richie Duong

4 de ago. de 2021

April was amazing! She made the experience fast and easy. Not only that, she was very personable and has a great upbeat personality that made the experience fun. She was very thorough through the process and fun to work with. She is probably one of the best I have worked with. I highly recommend her and will be referring any friends and family who is looking to purchasing a new vehicle through her! Thank you April for being receptive and answering any questions or concerns I had during this process, and keeping me up to date with my vehicle!!! You're the best!

Stan Faulkner

10 de sep. de 2021

I went to see a vehicle two days in a row. The first day I was told they don’t accept payment from Navy Federal. I double checked later that day and found out they in fact do. The second day I spoke to a “senior sales associate” who told me they do accept funding but it may take some time for them to get their money. He insisted that I re-apply for a loan with Navy Federal through the in house sales team to see if I could get a better rate. In reality he wanted to see what amount I was approved for because I told him I did not plan on putting any money down. He came back with a price that was $2k over the list price online. When I asked about negotiating a $1k up charge for tinted windows (yes a Jeep Grand Cherokee Overland that didn’t come with tinted windows), he sat back in his chair very smug, waved his hand and told me the price was non-negotiable. There was no warranty or anything on the truck and I would have been willing to put money down on top of giving them the $18k check I had in my pocket from Navy Federal if he was willing to negotiate. Not only did they inconvenience me on day one they were very dismissive in their sales approach obviously because they know the car market is in their favor right now. Terrible review for terrible service. Very uncompromising and dismissive. Any used car price should be negotiable especially for a $20k truck when they do not offer any guarantees for protection. They only care about your money not quality sales service for what you are spending with them.The car was very nice though!

Mark Childers

12 de ago. de 2021

I got a very hard sell call from this dealer to by my 2014 Mercedes E350 Sport, which was in excellent condition with low mileage. I finally agreed to go by and "receive an offer above Kelly value". As they say "we always give offers for good cars $1K to 5K above Kelly value". Well guess what, I went by and they said my car was "really a nice car but too many are on the market" and then offered under Kelly value. I said they knew what my car was before they called me and put the hard sell on me so why did they do it? Why did they lie? They said they did not lie?????????? These people are so corrupt they do not even know when they lie.

Andrea Lecompte

14 de jun. de 2021

This is the 2nd car I've bought from April and as usual, she doesn't disappoint! Everything moves so smoothly and I appreciate not being in the dealership all day. Her assistant was also amazing and very helpful! Finance manager was great as well. And overall amazing team of people! Thank you once again!