Lynette

23 de ago. de 2016

My salesperson Zack Josephs was awesome. He found exactly want I wanted in the price range I was looking for. He was very professional and worked hard to get me the best deal possible. Jim, the finance manager was great as well. He fought with the bank to get me into the car I wanted even though my credit isn't the best. My new car is beautiful and I couldn't be happier. I am going to tell anyone I know who is looking for a car, to go see Zach and the team at Team Nissan. They are by far the best dealership I've ever dealt with.

Amy

25 de jun. de 2016

Good experience with Mike who tried to facilitate as best he could my difficult logistical circumstances. Pleasant to deal with and not pushy, happy to answer questions etc, recommend.

Mizzlechick

12 de jun. de 2016

I'd like to thank Rob and his team at Nissan. Car number 6 with them now and they never disappoint. The relationship we've established at this dealership is that of family..... And family always has your back.....I'm a very picky person with my vehicles, but Rob and his team make the experience quick and painless. Win for Nissan!!!

Marcia

27 de mar. de 2016

We went to Team Nissan yesterday to inquire and possibly test drive a Murano and a Rogue. We are just inquiring and specifically we are not buying yet. Agent Roger Burke said assured us that they will not do a hard inquiry. But guess what? We learned they did. How can you even trust buying and dealing with them if there was deception outright just on the inquiry phase?

jlemoine1988

13 de mar. de 2016

I live in Nashua NH. Peter's Nissan of Nashua is right around the corner from where I live and initially i went to Peter's for the convenience in location of the dealership. Peter's gave me their "best price possible" and I felt they were not being honest. I compared that offer to Team Nissan and they blew Peter's offer out of the water. The price they offered me was over $20 less a month than Peter's. I called Peter's back with the offer Team Nissan offered me and they all of a sudden could match that price. Out of principle I went to Team Nissan as they gave me the best price the first time and they weren't playing games like Peter's was. Once i arrived i was greeted by Nick Croteau and his Sales Manager. They exceeded every expectation and i was in and out with a new Rogue in less than an hour. I recommend Team Nissan without reservation. Thanks again Team Nissan!!

Tom & Diana

13 de feb. de 2016

It has been our pleasure to work with our salesperson, Justin, and Finance Manager Dave. They were very knowledgeable and helpful, as well as very pleasant. We explained our needs and they were able to meet them without being pushy and overbearing. We felt like family members. Keep up the good the good work boys. We will be sure to recommend you to others that may be looking for a new vehicle.

Edw/Altima

22 de ene. de 2016

Stopped in to get advice on how to change out a light bulb on my 2006 Altima (this is not as straightforward as you think) Expected to have to wait, etc. They told me to pull car into the shop, showed me how to change out the bulb (I already had the bulb, they didn't even get the sale!), and made sure it was done correctly. Turns out, wasn't even the bulb, was the wire that was corroded. They fixed that (cut off corroded piece and put new one on), got me on my way in about 15 minutes.They did NOT have to do that, but they did. Not sure other dealerships would do that. I appreciate them taking care of a minor problem that (as usual) was not as minor as I thought! This is excellent service. I would go back here, and would recommend you do too!

agy22

15 de ene. de 2016

I went in for an oil change. Within 2 weeks my car was making a horrible sound. I checked the oil level and I had less than 1 quart of oil. I brought it to a mechanic and there was no leak to be found. Adddd more oil and the sound was gone. Checked again regularly and my oil levels were full. Someone drained my oil and didn't put any in. I hope they did the rest of the repairs they charged me for.

susan russell

15 de dic. de 2015

purchased multiple cars at Team Nissan. I enjoy the service work received on my cars at Team Nissan. using the internet to set up my appointments is the best way to go.

AR Sherburne

8 de ago. de 2015

Beware Consumers- Team Nissan Used Car Sales Team are the worst in running this department. They post a vehicle on their website and I go in and speak with Jeremy and Steve in finance to make the purchase (still posted - BEWARE - 2005 Montero). I leave a deposit and agree on paying the MSRP of the vehicle even though it has over 100,000 miles and they would bring it in to get it serviced and inspected. Jeremy calls me two days later and informs me that the vehicle will need more than $5,000.00 to get it inspected and they were not going to cover the costs and that they would prefer to send it out to auction (according to them). Worst part is they should have checked the vehicle prior to getting the customer in to see the vehicle then run my credit and now if I want to go to another dealer my credit points goes down since they were not able to fulfill their end of the bargain and for being negligent. Will not recommend Team Nissan to anyone. If the customer is so important they would not show a vehicle that has not been checked and run a credit if the deal is not going to go through because of their incompetence.

mikeduq

24 de jul. de 2015

I took my 2011 Rogue in for the "free" state inspection. After 45 minutes, the service adviser came out and informed me that my vehicle failed because the RF tire had excess wear on the outside edge. Here's the first problem. Per State of NH Inspection guidelines, the tire is suppose to be measured at the center or center two ribs. The edges can be worn down but it is still inspectable, although not safe. Problem number two. The service advisor told me that with AWD vehicles, the tread wear shouldn't vary that much tire to tire. She proceeded to show me an estimate for replacing the two front tires. I thought she said that all four should be close, as far as tread wear. Huh?? Problem number three. I left the dealer and headed home. When I got home I looked at the inspection report. Reason for failure: dry rot and cracks. HUH?? Today I took the vehicle to my regular guy. I didn't tell him that it had failed. He put it up on the lift, did his mechanical inspection, including check the tires. He took it off the lift and plug the vehicle in the OBDII reader. That's when he asked me," this vehicle failed because of a dry rot tire?" He grabbed a flash light and thoroughly inspected the RF tire. Amazingly enough, the tire must have repaired itself in three days. His words. So, he gave me a number to call in order to report Team Nissan. I'm told the state doesn't like inspection stations that reject a passable vehicle any more than ones that pass a vehicle that failed. Today is the opening of Team Nissan season in NH. PS: I've gone as far as to take pictures of all four tires, just in case.

Brenda Adams

21 de jun. de 2015

My experience was excellant! First time Nissan buyer. I am very happy with the quality and knowledge of all that help me with my buying process. I would like to thank Aaron my dealer and Sharon with the help that she provided. Also Jacob with his financing knowledge. Thank you all so much I am very happy with my Pathfinder it is exactly the type of vchicle that I was looking for happy to be doing business with you all! Thank you, Brenda Adams

Solo106

15 de jun. de 2015

Aarons Gibson, sales associate was very helpful, informative and Kind. He patiently answered all our questions and concerns. Highly recommended. Pleasant buying experience with no Hassles.

Dave Atkinson

10 de jun. de 2015

Just bought a car from Arron at team Nissan in Manchester NH, I was basically window shopping and ended up buying a 370Z from Arron, He helped get me the best deal I could have imagined and walked away with a deal that no one else could have made, thanks again for all your help and thanks to financing manager Jim as well for getting it all done so fast and painless....

Martha

10 de jun. de 2015

Spoke with Aaron Gibson. I would highly recommend seeking advice from him. He gives great deals and he is such a great helper. I was extremely impressed with his kindness and abilities. If you want a new or used vehicle, I would definitely recommend Aaron Gibson.

Scot

5 de jun. de 2015

They wanted to charge me $43.00 and change to put a plug in my tire..I asked why so much and Roger(tech) stated that they had to break it down and patch it plus plug it..I have locking wheel nuts,so I know this was a lie.Never asked for the wheel lock..Also said they had to reboot the computer after adding air..I wasn't born yesterday.All I have to do is drive it down the road and and it corrects itself..( I had been adding air to the tire for a while,when dash informed me of a low tire pressure...He then stated that he could give me a discount.Do the tech's make a commission on the total bill charged ????I have had nothing but problems with TEAM NISSAN..They did honer a free oil and filter and Inspection,but the car was washed,not vacuumed under the floor mats,which they advertise that they do....Nothing good to say about TEAM Nissan,and this is my 4th Maxima that I have purchased from them(AND THE LAST CAR I WOULD BUY FROM THEM !!!!

mbdpartners

26 de may. de 2015

Purchased a used Nissan rogue, had a smoke smell to it, the sales guy assured me the smell would be eliminated by a bomb they used, smell did not go away, had to take it to a detail place and spend more money so they could take care of it, now the smell is gone after bombing it another 3 times, and 120 later. Call to speak with my sales guy, left a message never heard back.

Sjobin91

20 de abr. de 2015

I went into Team Nissan this morning for a state inspection and service on my wife's Nissan Rogue. While I was there I decided to take a look at 2013 Chevy Silverado. I loved the truck and I wanted it very much but I was advised by Sharon and the finance team that it was not in my best interest right now due to the negative equity in my current car. I greatly appreciate the honesty from the Team Nissan team considering most dealership just try to shove you into a vehicle. I will be returning to Team Nissan once I pay my current car down a bit more. Thank you Sharon and the Team Nissan team.

rg345

11 de abr. de 2015

Team Nissan is one of the most successful female-led businesses in New Hampshire. That's why it came as such a shock to me when I was discriminated against there. I'm a 5'0" mousey Asian female. I don't always know the technical names for things. That does not mean I don't know about cars.When my belt had to be tightened for the second time in a few weeks, i thought nothing of it because I trusted this place. They also installed new tires for me. Within a week, one of my tires was flat. I called and explained the situation and was immediately shut down. "I guarantee we did not sell you a flat tire." When I said that I should not have to pay for the same thing twice, I was told, flat-out, "That's not gonna happen." Several times during the call, the technician actually interrupted me in the middle of my sentence. I am ashamed to say, I had to raise my voice to let him know that this would not be tolerated.So I was completely right. My tires were going because they did a poor job of installing them the first time. I got no apology. I was patronized all the way out the door. The technician seemed to believe that he had me over a barrel and that I was completely dependent on them. This is not true. There are plenty of options to choose from. Next time I will not choose them.

skyy845

27 de mar. de 2015

Called Team? Nissan about a new lease, internet girl made an appt. to call me on a Monday, never did hear back, had to call back, she had a Saleperson Joe, call me took my info as to what I was interested in, that was 5 days ago, still waiting to hear, with all the different dealers out there , don't waste your time at this place, GO ELSEWHERE11

EddieB

25 de mar. de 2015

I was looking for a used cadillac, and had found one online at team Nissan in Manchester nh. I drove from Connecticut to come and see this car. The entire staff was very accommodating, and friendly. Aaron Gibson , Andy, the used car manager, and John K we're exceptional with their service skills. I would definitely recommend this dealership. .They worked with me to make it possible for me to have the car of my dreams.

Joyce

23 de mar. de 2015

I have owned 1/2 dozen nissans, and I love my murano. At a routine (complimentary ) oil change I was told by Drew that my car needed about $1800 worth of work. Before I could even think he was simply trying to up sell me he told me it was ALL covered by my extended warranty. There was 1 part that could have possibly been deemed wear and tear, that I could have had to pay for, possibly about $300. I never was charged a dime because he went to bat for me and saw my situation through. Be SURE To Talk to Drew in the service department at Team Nissan in Manchester.

lbeaudet

19 de mar. de 2015

I am the proud owner of a 2015 Nissan Frontier. The vehicle was purchased on March, 16, 2015. Mr. Aaron Gibson was the sales person that I spoke with. He was very knowledgeable of the vehicle. He asked me questions to lead me to the vehicle that would fit my needs. There was no pressure in the attempt to sell me the vehicle. He wanted to make certain that I was fully satisfied with the vehicle. Mr. Jacob Clark was the financial director that I spoke to. He was very efficient in setting up my loan. He did explain all of the details of the loan. He also gave me a very good definition of all the options that were available, which made my selection of them very easy. All in all, the purchase experience was wonderful. I would recommend Team Nissan of Manchester, NH to anyone who is the market for a new or used vehicle.

Marching On

16 de mar. de 2015

I recently had an issues with this dealership as the sale..." I recently had an issues with this dealership as the sale guy Dave literally lied to my face regarding the value of my trade stating that the vehicle was going to auction and that they WOULD NOT sell this vehicle on their lot. To my surprise, the following week it was on the Team Nissan lot for more than double what they paid. I called to the sales person to inform him that I was not happy with their deceptive business practices and how he lied through his teeth to get this sale. He told me that he would have Ralph Fast the sales manager give me a call to try to make this right. I received a call from Ralph Fast and I have to say that this guy is the most rude and arrogant person that I have ever dealt with in my 30 years of car shopping and purchases. They should have saved the phone call as he turned me from dissatisfied to absolutely furious by the things that he was saying to me. Run dont walk away from this dealership and their deceptive business practices.

Crybaby30

10 de mar. de 2015

I purchased a Nissan Rouge from Team Nissan in 2014 and I am in love with this vehicle. I am a Nissan Owner for life! The Sales Team was amazing last year when I bought the car, and the Service Department has been nothing but kind, friendly and accommodating during my service visits. I recommend Team Nissan to my friends and family all the time! Keep up the good work guys and gals. Sincerely,Customer for Life

slstalnaker

2 de mar. de 2015

I would highly recommend Team Nissan to anyone! They are a great dealership to work with and I have gone to them for my last 4 vehicles. I will never go to any other dealership. They have an informative, pressure-free approach that makes doing business with them a very enjoyable experience.

ChesterandCooper

8 de dic. de 2014

It is because of Joseph that I returned to this dealership after dealing with a different salesman at the same location. Joseph's service was so exceptional, it wouldn't be fair to rate my overall experience at this dealership and have it include the other salesman. (look for a later review.) I reached out to Joseph based on a friends recommendation. I often think of going to dealerships like going to the dentist. Not on my list of happy things. Joseph allowed me to leave the dealership and feel like a fair and appropriate business transition occurred. Joseph was very approachable and easy to work with. Through the transaction and follow up service, he provided me his personal cell number and was very responsive to any questions. If you go to this dealership, I would recommend Joseph specifically, he understands exceptionally customer service. He is the reason I ended up at this dealership and not another local Nissan Dealership.

Mike

19 de jul. de 2014

Overall service and repairs have been outstanding, with a most professional and friendly staff.

Amarks13

20 de jun. de 2014

I came in looking to trade my old car and Joseph Leonard was able to set me up with a great deal on a Lease! He had me in, out, and on my way in my brand new 2014 Nissan Sentra SV. He was polite and listened to all my needs and I went driving away with everything I asked for and more. Thank you to Joseph for his excellent service! I would recommend him to anyone!

ScottVaughan

31 de may. de 2014

Shawn Cochrane was the first person I met when I entered the dealership and I worked with Shawn for about two weeks. He was very knowledgeable and friendly. What impressed me the most was how hard he worked. In the end, I did not buy but it had nothing to do with Shawn. I've never met a harder working, polite and honest sales rep. I would recommend anyone going to Team Nissan ask for Shawn by name.

cmcarlson75

17 de may. de 2014

My boyfriend and I were told that we would hear back from our salesman, Nick, within 6 days "at the latest". After not hearing from Nick after day 7, a text message was left on his cell phone (which he gave us), as well as a phone call to the same cell, AND to his voice mail at the dealership. These texts/phonecalls continued for 2 1/2 weeks AFTER our original purchase date. Nick never got back to us, forcing us to spend our time driving to the dealership, requesting to speak to Nick in person, only to hear that our purchase did not go through. We were also told that the reason we were not contacted was because he "lost our number". Funny how our phone number was listed on the purchase paperwork that both the dealership and we had a copy of. Dishonest and untrustworthy. A phonecall explaining the failed financing could have and should have been made the day AFTER our purchase, NOT 2 1/2 weeks afterwards, and DEFINITELY should not have involved us customers chasing down the information. Epic fail, Team Nissan!

russellaharding

16 de may. de 2014

We went in with specific requirement the first guy's cell phone rang in the middle of talking to him and he said hold on I have to take this talk to this guy. The second guy kept trying to push us into anything but what we wanted then proceeded to very loudly tell us we dont need to be there and accusing us of telling him how to do his job when all we wanted was for him to assume our trade in was worth $1000 dollars because thats what it was at 6 other dealers that day and show us cars in our price range and mileage requirements. No instead he yelled at us and insulted our intellegence. When I do buy my car frome someone else ill drive by and show you the commission you lost jerk!

NH032

26 de abr. de 2014

After reading all of the positive reviews for Nissan Manchester on this website, I was extremely disappointed with my experience at their service center. It was not my first choice, but the local dealer I was working with called Nissan, who assured them that they would fit me in right away with no problem. However, when I arrived it was frequently made clear to me that they were busy and I was an inconvenience. I paid $130 for a diagnostic fee, and they were still unable to clearly state what was wrong with the vehicle and I felt they were being purposefully evasive. I patiently waited for 5 hours until they finally found the time to look at my vehicle, but when I asked for a printout of the diagnostic report, they just kept trying to tell me that it wouldn't be useful for me, and "its 6:15 and we closed at 6:00 ya know.." I finally just left. The entire experience left me feeling very uneasy. My wife and I have always purchased Nissans, and have never had anything but exceptional customer service. Today however was extremely disappointing and I will not be going back to this location, or recommending it to anyone else.

Mr & Mrs P

11 de abr. de 2014

My wife and I just had our first experience with Team Nissan. Our sales associate Stephen Gerbino was very attentive to are needs and found us not only the car but the price we wanted. He is very relaxed, confident, knowledgable and made us very comfortable. The facility tour was impressive because it is very clean and organized. We are happy we chose Team Nissan.

munchrat325731

26 de mar. de 2014

My experience was ok things were going good except a couple down falls, They tried the sales guy we dealt with was good except a couple of times couldn't remember talking to us some of the times i wish we could of done something because the vehicle we bought from them prior is burying us now but it is a very nice dealership i give them that but kinda not happy we couldn't do anything but that's ok.

crdmn

22 de feb. de 2014

I went in to purchase a newer model of 4wd or AWD SUV for my wife. They greeted me with respect and talked a good game until it got down to the financing. I told my salesperson Sarah what payment I could afford (250-300) and what I was looking for. She is new, so another salesman was assisting her. She went to the manager and came back and said we can get you into a good car today for your price range with about $1500 cash down, so we looked at and drove a 2010 Hyundai Santafe that was supposed to be AWD. We drove it and loved it, that's when the nightmare began. They came back with a payment that was almost twice what I told them I could afford and offered me 1/4 of the Kelley Blue Book Value. I explained to them again my budget and then they said what do you need for your trade in? I told them $2000 and I would put $2000 cash down as well, with some back and forth with the manager they gave me what I wanted. As we were talking the finance guy came back an said when he was putting it in the bank system it auto generated the Vin# and it was not an AWD, so we had to start over. We were then directed to a 2009 Nissan Rogue for $4000 more than the Santafe and I was told I had to put $1000 more down. When I spoke with the new sleazy finance guy again my payments were not what they said it was going to be. He instructed me that I had to purchase an extended warranty to get my finance rate lowered. Then he proceeded to change the price from $2000 (what they were giving me for my trade in) to $2200 and I said why? he gave me a line that it would lower my interest rate. So I said I want $2300 for my trade and he of course had to go check with a manager and they approved it if I gave them another $1000 down. So now it was $3000 down and $2300 for my trade and again the extended warranty price went up to $2400, so now if you read between the lines, I am paying them $100 to take my SUV. I asked the guy why and he said it was the cost of doing business. I said no deal and left, he then followed me out to my car and proceeded to ask me why I was walking away when he did all this hard work for me. I asked him why I had to purchase the extended warranty and was told " That's the only way you are going to get the interest rate you want because of your credit score" I said if you remove the extended warranty, I will purchase the car. He then informed me if he did remove it the interest rate will go up by 5% and it would cost me another $4500 in interest over the 72 month loan. He said that's how the dealership makes money and he makes money by selling the extended warranty. Then he said it was best if I just went to a buy here pay here because that's all I could afford.

IleneHMZ

3 de feb. de 2014

I have sold cars and purchased cars in the past from other dealerships (never Nissan), therefore, I know the business fairly well. I have never experienced such a knowledgeable, laid-back, committed group of sales people as I have at Team Nissan, Manchester. My credit is not good, yet Tom was able to get me financing. I say enough good things about Mike and Nick as salespeople. They were fantastic to work with! I will definitely recommend this dealership

KathleenBellorado

16 de ene. de 2014

I was disappointed with my experience at Team Nissan when attempting to buy a used 2013 Altima. They were unwilling to negotiate at all on price, resorting to the pity tactic as an explanation saying "we have to make some money on the purchase". This was clearly inaccurate in that I eventually bought elsewhere with a much better deal. Furthermore, they printed out other similar automobilies in the area for sale to show that their price was equivalent to these; although these other dealerships we actually willing to negotiate. The back-and-forth discussions left me and my wife waiting for long periods of time and when the manager, Rob Miller, eventually became involved, things went further downhill. His condescending tone and arrogant attitude left an unpleasant taste in my mouth causing my immediate departure from the dealership. I regretfully would not recommend this dealership to others.

steven1048

18 de dic. de 2013

Bob Petro Day I arrived he looked very busy on phone, consulting with staff. Upon coming to his office his friendly way quickly showed thur, he agree to my concerns on new Nissan just bought from team Nissan.AS I waited for itmes to be addressed on car, he checked in with 4 different times, checking on repairs this is all within 1 hour. I noticed he also checked in with others customers in same great way.Next time I buy new car again I will be back to your dealership, great experience to buy from you all every staff member treated people polite professional manner. This is 7th new car bought last 30 and service had team Nissan was like going back to early 80s when service was there for customers. Thank you for adding service back to car buying experience.

levy38

6 de dic. de 2013

well after my horrible experience at autofair Hyundai I went down the street to team Nissan.this is the best car buying experience ive ever had from start to finish...Ralph Fast and his whole team were nothing short of great got me in the car I wanted at the price I wanted and I left with a check in hand. Stephen gerbino sold me the car I wanted he is awesome. so for all you die hard autofair car buyers stop and try team Nissan like I did after autofair in my opinion did me wrong... thanx team Nissan I will be sending my mom your way when she is ready for a new car you guys are great..

smadanad

21 de ago. de 2013

Finally found the exact car I have been looking for according to the listing. A polar white automatic Saab with the sunroof and options I wanted. It was a 2005 so it was a little old, but if it was in good shape as indicated, I wouldn't have minded. I called on three separate occasions to discuss trading in my Jeep Wrangler. My Jeep is mint, but a right hand drive that I recently inherited. Many others for sale with comparable mileage and year getting 11K plus. This Saab was listed for $7500. I would have forgone the thousands because the Jeep was free to me and the Saab was what I really wanted. Plus I wouldn't have to deal with Craigslist creeps coming to my home and the general hassle.We had to drive 2 hours to bring the Jeep and take a look at the Saab. The Saab not only hadn't been cleaned yet...it hadn't even been inspected yet! They had no clue as to what it would potentially need. Dave even indicated that it would be an additional $900 to have it all checked out and brought up to standards. Therefore I couldn't even drive it on the open road to see if it shifted property etc. To top it all off the listing wasn't even correct....it was a stick NOT an automatic. Of course, they still have this listed incorrectly on the web site. They could have made an easy few grand at minimum off of my Jeep had they been what they advertised. Of course all they wanted to do was sell me a new Nissan which I had blatantly stated over the phone that my only interest was in the Saab. What a joke Team Nissan is. This was the first dealership I had called so it is your loss Team Nissan!

Trail66

5 de jul. de 2013

I went in looking for a new Nissan Pathfinder and the experience was what I would have expected. We talked about the car discussed what options we were looking for. While we were sitting down there was an older couple sitting at the desk next to us in a very heated conversation with there sales person. They were very upset and saying the dealer was pulling a bate and switch on them claiming the car had all these add on that werent listed and that the dealer now wanted them to pay for them all.We let and went on a test drive. When we returned to discuss numbers we were told our trade wasn't very desirable and a similar one had sold at auction for much less than we expected. They wouldn't provide any details about the similar SUV that had been sold at auction but knowing that Audi had already called us looking to buy our car back for thousands more than they were offering I wasnt buying it. I was told they would give me the price quoted by TrueCar.com which was thousands more than TrueCar is saying others are paying. So why would I want that price? They then proceeded to create a worksheet that had all sorts of extras that I now needed to pay for. They had wheel locks, car care protectant, and nitrogen filled tires that they now want me to pay for. The vehicle I test drove didn't have wheel locks, I couldn't see this car care protectant film they were talking about even though its install on my trade and I know what it looks like and they offered no way to verify that the tires were filled with nitrogen. This left me with an increadably undesirable taste in my mouth and now I could see why the older couple next to us was so upset. I promptly got up and left discusted and how they were running there business!

$hannon

21 de jun. de 2013

If your looking to be treated like family and get a safe, affordable vehicle I highly recommend looking no further than Nissan. I am on my 4th car going through them everytime and I have been treated with the upmost respect, patience, and loyalty each and everytime for the last 12 years. I maintain relationships with the whole team (family) and they go out of they're way to make sure I am 100% satisfied. Shout out to Rob, YOU ROCK!!!! If your in the process of searching for reliable vechile, at a good price please stop by Nissan first!!! It will save you waisted time cause that will be the first and last stop you will make. I promise you that!!!!

the 14th of june

17 de jun. de 2013

I had a experience with Nissan, they made me feel like a person again. we were done on our luck thinking we would never be able do get another car again after my husband got layoff after working for the same comp. for 23 yrs. we went to many dealers any they never even got back to us but team Nissan was there for us a made us fell respected again an give us a chance thank you the valentines

LuvinL

14 de jun. de 2013

After having had a not so great experience at a dealership I decided to go to Team Nissan. The salesperson who assisted me was Mike. He was knowledgeable, personable, and helpful. After test driving a couple of cars I had a better idea of what I was looking for and with one last request for what I wanted in a car I was shown what ended up being the perfect car for me. A manager named Rob also assisted in the process and he was just as great as Mike was. The fact that it was late at night and raining didn't affect their customer service one bit. I went back to sign the paperwork the next day and everything was all set and ready to go. Jacob made the paperwork process very easy and made sure I left with all of my questions answered. This was the best and easiest car buying experience I have ever had and I will absolutely return next time I need a car. Thanks Team Nissan!

Gmatbell

11 de jun. de 2013

I went in to buy a new Altima and they did not have the color or model I wanted with the features I wanted.. They told me one would be in next week so we worked out a deal sight unseen. When the car arrived I picked it up and drove it home. Come to find out when I reviewed the window sticker, they charged me $1900 more than what the sticker. I immediately called them and they started saying stuff like that was I dealer mark-up or that they did stuff to the car. They never told me that there was a dealer mark-up on the vehicle. The only thing they did was add wheel locks. I started complaining and demanding things like splash guards, a pin stripe and an enhanced warranty to make up for the difference in the quoted price. I was given the splash guards and the pin stripe. Took me two trips to the service department for that. Well it has been almost a month now since my purchase and all I get is lip service. I have not received any documentation to support their promises and they keep saying you should be getting something in the mail. Manchester is only 15 miles from where I live. I could have walked there a few times by now. I am totally convinced that they are not holding up their promise to me for the warranty. I received a call from a Nissan person who asked me about my purchase experience and I explained all of this to him. He contacted Team Nissan and behold I got a call the next day asking if I had received anything in the mail. It been over a week and I still have not received a thing. Got a call last night asking the same question and I am still waiting. This action by the dealership seems to be just "jerking" me around. I have owned Nissan products for my past few vehicles and I am totally disappointed with the way I am being treated at this dealership. I used another Nissan dealer in my previous sales and I am sorry I did not go back to them. I thought Team Nissan had a pretty good rating if you read the reviews, but my experienced has been dreadful. I will not let this go. I am giving them a few more days and they I am going to customer relations at Nissan USA. Well this dealer rater website really works. I got a call the next day after submitting this review and was e-mailed a copy of my extended warranty that I was promised. They were very concerned that I was not happy and their quick response after being "prodded" was refreshing. I feel now that I am taken care of, but sorry that I had to make these waves. I'm sure they would have been cooperative if they new I was going to be vocal. They asked me to call them if I have any service issues and if I needed anything from Team Nissan.

Houseofblues

7 de jun. de 2013

I recently had an issues with this dealership as the sale guy Dave literally lied to my face regarding the value of my trade stating that the vehicle was going to auction and that they WOULD NOT sell this vehicle on their lot. To my surprise, the following week it was on the Team Nissan lot for more than double what they paid. I called to the sales person to inform him that I was not happy with their deceptive business practices and how he lied through his teeth to get this sale. He told me that he would have Ralph Fast the sales manager give me a call to try to make this right. I received a call from Ralph Fast and I have to say that this guy is the most rude and arrogant person that I have ever dealt with in my 30 years of car shopping and purchases. They should have saved the phone call as he turned me from dissatisfied to absolutely furious by the things that he was saying to me. Run dont walk away from this dealership and their deceptive business practices.

nation

6 de jun. de 2013

I recently had an issues with this dealership as the sale guy Dave literally lied to my face regarding the value of my trade stating that the vehicle was going to auction and that they WOULD NOT sell this vehicle on their lot. To my surprise, the following week it was on the Team Nissan lot for more than double what they paid. I called to the sales person to inform him that I was not happy with their deceptive business practices and how he lied through his teeth to get this sale. He told me that he would have Ralph Fast the sales manager give me a call to try to make this right. I received a call from Ralph Fast and I have to say that this guy is the most rude and arrogant person that I have ever dealt with in my 30 years of car shopping and purchases. They should have saved the phone call as he turned me from dissatisfied to absolutely furious by the things that he was saying to me. Run dont walk away from this dealership and their deceptive business practices.

DJFL

28 de may. de 2013

After emailing several dealerships about cars on their web site and never getting a response, I emailed Team Nissan and within 10 minutes I recieved a call from Cheryl Dionne. I explained to Cheryl that I lived out of state and it would be about a 2 hour drive and thru the course of the week Cheryl got me answers on how things could be handled so I wouldn't have to make two trips. Cheryl was just as pleasant in person as she had been on the phone and we were able to get the deal done quickly. I would definitely recommend anyone to go see Cheryl Dionne.

Mr. Ed

15 de may. de 2013

Hi! My name is Ed and I live in Manchester. Last night, I bought a car for my daughter from Team Nissan, but I almost walked away thanks to Robert, one of the managers. Here is my story, to help you know how they operate and how you, the "Car Buyer" can save a piece of mind if you go there to buy a car. As you can see I gave a positive review over-all, thanks to Nick, a sales person and Kevin, one of the managers who I had a pleasure of meeting the first night I was looking for a car. On Monday, my daughter and I stopped by Nissan to check out a nice Nissan Sentra that she liked but it wasn't her first choice of a vehicle. Just to say I have never bought anything from Nissan, but I was hoping for a positive experience. We where approached by Nick, a young sales person. He was very nice, with a big smile on his face, and not at all pushy and irritating as some others car salesmen ( you know what I am talking about), and to my surprise he was very knowledgeable about Sentra. Test drive went very good so I asked him to sit down and crunch some numbers. We told him how much she could afford for a payment as a recent college graduate in need of a better car to commute to her new job. So he comes up with some numbers, we weren't especially impressed, but were not disappointed either. We thanked him and were getting ready to leave and check on a Mazda 3 we saw at Ira Toyota . However, Nick insisted that we see Kevin, the sales manger, so we went to his office. Kevin vas very polite, gave as another offer (much better then first one) trying to keep his potential customers from walking out. My daughter still insisted on checking out that Mazda 3, so we thanked them and left with a very good offer from Kevin and an even better experience. We checked out Mazda, but it was too much money for my daughter's budget. Nisan was already closed for the night, so we returned there the next day (last night). Unfortunately neither Nick nor Kevin were there so we explained everything to Brian who tried to recover the previous night's information, but for some reason he couldn't. Supposedly it wasn't there. Hmm...I was intrigued how come there was no information at all, but hey it happens! So I was ready to leave and come tomorrow when Kevin was scheduled to be there, but Brian called Robert (manager) and we explained to him about the deal that was offered to us the night before. He denied any possibility of such deal, calling it "mathematically impossible". He also explained to me that Kevin was a new team member and he must have made a mistake. In other words, Kevin didn't know what he was doing, but Robert was willing to work with us and get us a good deal. So we negotiated for a while about the price and the interest rate and at the end from the original offer of $215 per month, we settled for $224 per month. All along, he spoke of Nissan's reliability & warranty for certified cars of 7 years or 100K . He never mentioned a hidden $50 service fee. Later when I asked him about the warranty, he said:" I don't know about warranty"! Excuse me? Who does ?? Still we proceeded with paperwork with Jason, who did a good job explaining everything as best as he could. At the end, I noticed that the final payment to my surprise has changed from $224 to $224.84, so I demanded an explanation. Jason called Robert, who said: " I don't know how these cents showed up but you just can't get rid of them ". What?? He was caught adding an additional $.84 per month to the final deal. I insisted on $224.00, but he said I was wrong. I really don't know what kept me from leaving, maybe my daughter who was exhausted by this experience. So instead of closing the deal like champions, Team Nissan was caught fixing numbers without telling the customer. It is only 84 cents, but it is my money! So, instead of giving you an excellent review I rate you average with some very good guys. And by the way Robert, I think Kevin knows what he is talking about!!

baxter1016

30 de abr. de 2013

This is by far the WORST service center in New Hampshire. The so called service manager obvisously learned his customer service skills at Moron University. My wife was just in there for a new battery and battery cable, everything else on the car worked flawlessly prior to this appt. Upon picking the vehicle up the rear door locks did not operate at all. When she brought the vehicle back (less than an hour later), they demanded a diagnostic fee of $130!! The car just pulled out of the bay and you want to charge $130 to open the hood again and decide what to fix that you clearly broke! Needless to say the manager spoke to my wife like she was a moron and refused to help her. If possible, avoid this place at all costs if you value your money and like to be spoken to with respect!

DanaBeyea

29 de abr. de 2013

I was in the market for a vehicle but was uncertain as to whether new or used, large or small was the ticket for us. Our salesperson was patient throughout the process of test driving new and used vehicles and giving us time to think it over. We were able to close the deal on a car with a quick negotiation with our salesperson and the sales management team. We were able to take delivery the same day, too.

JeromeBoucher

28 de abr. de 2013

I came in to look for a replacement for my 2007 Nissan Altima that had 215000 miles on it. I was referred to Cheryl Dioone as my sales person. Cheryl was great! She immediately made me feel comfortable, and even though she was new to the dealership was very knowledgable. Working with Jacob I was able to get an excellent finance rate and reduce my payments from my previous vehicle. Cheryl spent a good amount of time helping me move my things from my old vehicle to the new Altima. And took the time to go over the blutooth phone connection and the iPod connection. Overall I was very impressed with the sales process and Cheryl and Jacob. Both have called to follow up and I couldn't be happier. I love my new Altima and I've had a very positive experience at Team Nissan. I would reccomend the dealership to others, and reccomend Cheryl as a sales person.

AdmiralJota

25 de abr. de 2013

Cheryl was very friendly and helpful. She was very patient with all of my many questions, and even when she didn't know the answer, she cheerfully went out of her way to find out for me. She wasn't pushy at all, and it was a pleasure doing business with her. If I needed to buy another car, I'd happily buy from her again.

JoshAnderson

23 de abr. de 2013

I enjoyed working with Ron because he was honest and really wanted to help me out. Did a test drive with and from the start he was very descriptive of the cars history as well as the technology behind it. Even when my financial was an issue, he worked on getting answers for me all the way until the end. I would definitely recommend working with Ron when you want to buy a car!

Smoebear

19 de abr. de 2013

Rob, Jillian and Tim gave me a wonderful quick and easy car buying experience! I would definitely recommend this dealership to anyone looking to purchase a Nissan!

TINOU 45

16 de abr. de 2013

GREAT dealershipt, Great salesperson Clean dealership Great deals available at the time of my purchase. I was not pressured to buy by anyone

SJW01826

14 de abr. de 2013

I just purchased my forth family car from Team Nissan today. The service of the sales team (specificially, Samantha) was amazing (specific to this deal)! She listened to all my needs and requirements for a vehicle. She made approperiate recommendations and was great to work with! She got all the paperwork prepared prior to my arrival and I left the dealership in under 1 hour owning the vehicle!!! I had the option of leaving with my car but I requested a few other items installed by the service team. She will be delivering my vehicle to me after they install my additional requests. The pricing at team is better than other dealerships and the service is WAY better. I highly recommend TEAM Nissan!I would also like to note that the service of all my deals over the years (2010-current) has been phemominal. The sales team always listens to all my needs and provides very competive pricing. The showroom is very clean and the hospitality is great! It is a no pressure enviroment!

Unhappycustomer413

14 de abr. de 2013

We found a car that we loved. We were quoted a great price on it and just needed to take a test drive. They couldn't find the keys and we agreed to come back the next day. We came back, took the test drive, and were ready to purchase the car. They quoted us with a new price ($800 more) and they said that the price they gave us last night was a mistake. They refused to honor their verbal agreement. I find this practice to be unethical. They even wasted our time by having us come in the second day and test drive the car and then they hit us with a much higher price. We went to another dealership down the road and got almost the same exact car for the price we wanted. With so many dealerships in the area, this one is not worth your time.

Unhappy

13 de abr. de 2013

I found a car that I liked and negotiated a nice price. I went to take it for a test drive and they couldn't find the key. After hanging out for a while I told them I would come back the next day. The next day I came back and took a test drive. I sat down to get started on the paper work and they jacked the price up. They said that our verbal agreement the previous day was a mistake and refused to honor it. I find this practice to be unethical and poor business. I will not recommend this dealership to anyone. I ended up getting a similar car down the street for the same price and no hassle.

sammyscoots

7 de abr. de 2013

After working with other nissan dealerships in the past few weeks and not feeling like I was getting the deal I wanted or the truck I wanted I called nissan to find another dealership and they had rob contact me. From day one he helped me get into the exact truck with all the features I was looking for. This was my first new car buying experience and both he and jillian were a pleasure to work. They made me feel like I had known them for a long time before I even went into the showroom. Tim in finance was a big help making my deal happen as well. I have not one complaint about the dealership and would highly recommend anyone looking for a car or truck to go see jillian hansen or rob miller. This was an easy stress free buying experience and thats all thanks to them.

mikeduq

16 de mar. de 2013

I had an appointment this morning to have my front rotors replaced and an oil change. I was getting a vibration when I applied the break. I arrived at 10am and they took the car in shortly there after. At 10:30, I looked out in the service area and saw my car up on the lift with all four wheels on the floor and an oil drip tray underneath. At 11:00, I looked again and it was the same. At 11:30, I looked again and it was still the same. At 12:00, guess what? At around 12:10, the service advisor came out and told me I needed rotors and pads on all four wheels. Two hours the vehicle has been there and no one's worked on it. When I asked why It took two hours, I was told it was because he couldn't get anyone one over there two look at. It would be 2-3 hours more and $600 to fix it. At this point, I have gone over the edge. Why take an appointment when you don't have the staff to do the work. If this was a one time thing, I would understand, things happen. This has happened before. The good thing was, the salesman that sold me the car came over when I was having a heated discussion with the advisor and saw all of it. I told the advisor to put everything back together, I was taking it somewhere else to have it repaired. After all of that, the advisor shows me the Multi-Point Inspection Report and tells what I'll need at 60,000 miles. Do you honestly believe I'm going to bring it back there? Are you mental? When I got home I looked at the report again and noticed the section under brakes, had check marks in the column under "May Need Future Attention". Why are you telling me I need pads if that's the case?I've purchased 8 Nissan vehicles since 1995. I will probably buy more but never, ever again at Team Nissan. It's too bad because I really liked one of the sales guys there but the biggest part is service after the sale.

jrblosser

12 de mar. de 2013

I was given accurate information, a far price for my trade-in and an accurate quote for the lease payment all with excellent customer service. After two weeks of given the run around, told grossly false statements, and lied to OVER and OVER again I nearly gave up my search. Who cares if my 3 children and their car seat barely fit in my backseat? What does their comfort matter? I nearly gave up all hope, and then I went to truecar.com. I got an email from Jillian Hansen who was honest, helpful and best of all not pushy. Her approach allowed my to evaluate the numbers I was given and if they were fair instead of making me "hurry up and make a decision". She was communicate and we did almost all of our correspondence via email. I preferred this so I could go back and look at all the previous conversations without having to reply on my memory and engage in a game of "he said she said". The business manager responsible for my sale Tim Randlett actually CAME OUT OF HIS OFFICE to talk to me about my trade instead of going back and forth with Jillian. It was like the Wizard of Oz revealed himself from the curtain! Although Manchester is approximately an hour from my home I feel the distance is worth it. Nissan Somersworth, Portsmouth and Portland are all the opposite of everything I write above. When buying a car, start at Team Nissan first and hopefully you will not have to go any further.

arsm11

18 de ene. de 2013

Once I walked into Team Nissan on a Sunday night (when they were about to close for the day) and met Aaron Gibson, I did not want to buy a car from anyone else!! Aaron was friendly, low-key, knowledgeable, and accommodating without any sign of being phony or out to make a quick buck. And there was at least one other super nice associate I encountered during this process! My intention was to purchase a certified pre-owned Nissan Rogue, but ultimately, I leased a brand new purple Rogue (I didn't want a normal color, and they got me exactly what I wanted from another location!). While I wasn't happy with the amount I got for my trade, and I probably could have gotten a better price, that's kind of on me for not fighting for it. I was very impressed with how Aaron spent FIVE+ HOURS with me on this deal and invested a lot of time into going back & forth with finance to get me exactly what I wanted at a price I could afford. When I took delivery, the finance guy was efficient & didn't waste my time with the paperwork, but still managed to explain everything thoroughly. I would absolutely shop here again, and have already recommended this dealership to other people!

JHoward1234

18 de sep. de 2012

The sales men were great and friendly they were also very helpful with showing me how to use all the features of the Nissan sentra. Garret was very patient when test driving the cars.

Love my new Frontier!

20 de ago. de 2012

We went in looking to lease a new pick up, was greeted by Ron, he was very professional and very knowledgeable, It was a very easy and non-stressful process, they had our truck ready and cleaned up in no time! I know where I will be going back to get another vehicle! Also Rob and Ron worked together to get the pricing that we wanted. We didn't have to haggle with them at all. We told them what we could afford and they were able to get us what we wanted! Truly and amazing experience!

Jldurfe

19 de ago. de 2012

Went today to get a new pick up, was greeted by Ron, who was very friendly and courteous. They were quick to find the truck that we wanted. Ron was very helpful with going over each aspect of the truck and letting us know what we going to get with the truck we had pick. He was very knowledgeable and seemed very comfortable with working with our numbers. Between Rob and Ron, they were able to get us the exact price we wanted, when other dealerships just about laughed at us when we told them what we wanted. We got EXACTLY what we wanted! No questions asked! It was a breath of fresh air to finally get someone that wanted to help us and they did not make us feel like we were asking for miracles. Rob and Ron were both very professional and went over every detail and made sure we were comfortable with our leasing options. Also they made sure to let us know about all the incentives and made sure we were all set up to get all of those! Like free state inspections for life, and your first 4 oil changes are free! It was a true pleasure to deal with Both of these gentleman! I know where I will be going for my next vehicle!

jguild324

19 de ago. de 2012

Great sales department as well as the finance team. keith was great to work with as well as everyone there. great dealership to buy a new or used vehicle. I could not be happier with my new car. Thanks again everyone

yankes

24 de jun. de 2012

I have been dealing with Eric for over 10 years, I have never met a better person or professional. Eric is a man of his word, and cares about his customers.

batully

19 de jun. de 2012

I give Team Nissan of Manchester all fives! I have been searching for a vehicle for a few months and looked at many different manufacturers and pretty much everyone I worked with were pleasant. But when we visited Team Nissan that was it, the people there were fantastic. When we arrived at the dealership they were not on us like vultures. We had some time to look then Jenna Whittier gave us a very pleasant greeting once she reconized that we were ready, she allowed my wife and I to take our time and look over the inventor and drive the cars we wanted and once we were ready she reviewed pricing information with us. With the help of her Sales Manager, Eric Campbell, they didn't play the typically car sales game of back and forth, they made it extremely simple and comfortable. They were very fair when it came to my trade. The entire process was very relaxing and that is saying alot when it comes to buying a vehicle. I would like to thank Eric Campbell for the outstanding job and for not playing the typical sales game, just an extremely pleasant individual to deal with. And thank you to Jenna for assisting us and making it a very easy and enjoyable process. For a very pleasant and easy car buying experience I highly recommend Team Nissan in Manchester, NH and will visit them again in 39 months when my lease is up. Thanks!!!!!!Oh and the Maxima lease programs are fantastic.....

heatherkatrina

30 de may. de 2012

I have had the most pleasant experience at Team Nissan than I have experienced at any other dealership. Everyone was attentive and very informative. Everything down to the last detail was explained very thoroughly. Rob and jenna were outstanding to deal with. Everything went so smoothly, was painless, and not stressful at all.I came from Beverly, MA to this dealer because of the great experiences I have heard over time. They went above and beyond my expectations! I left with what I wanted and was more than pleased with my overall experience! The dealership itself is immaculate and I can not say enough nice things about the staff and employees. It was a walk in the park. Everything was made so easy and we were in and out and left overly satisfied. I would highly recommend anyone searching for a great deal and a pleasant,stressfree atmosphere to visit this dealership. I will be back when it is time for another vehicle! Thanks Team Nissan :)

Jasper Jones

5 de may. de 2012

If you like to be lied to, cheated, treated like a chump? Then go to this awful Nissa dealer. The sales people are the most annoying thieves I've ever come across. Go anywhere, just not to this place.

tomtamcusack

25 de mar. de 2012

We are very pleased with our purchase and the buying experience. Matt was outstanding.He listened to what we wanted and put us in the perfect car...we love it! He was a pleasure to work with. We usually find buying a new car dreadful and Matt made it a pleasant experience. We will recommend anyone buying a new car to got to Team Nissan in Manchester and if they can, ask for Matt Blomquist. Thank you! Happy customers!!!

jcfk511

29 de feb. de 2012

I had purchased a different brand name vehicle from Eric Campbell a few years ago and I was thrilled then with the service I received from him. I recently bumped into Eric and found out he was working with Team Nissan. Once again, Eric provided exceptional service before, during and after the sale. I would highly recommend buying your next vehicle from Eric at Team Nissan. He treats customers like family and makes the overall car buying process a breeze.

jguzowski

14 de ene. de 2012

I purchased a new car from Dave Miville and the experience was smooth and easy. We agreed on a price (via TrueCar) and arranged a test drive later that week. Dave met me at the dealership and we went for a ride and he left me to inspect the car and make a decision. No high-pressure sales tactics or gimmicks. We signed the papers and everything was well organized and went quickly. I met with Jacob (finance) and finished off the paperwork. Dave arranged to deliver the car to my house as we could not use temporary tags due to MA laws and I would have needed to make at least one more trip to the shop (1 hour away). The price was better than any other MA dealer and the service great. This is a busy dealership so verify inventory before making the trip up there - they turn over 200 cars per month. One of the trucks I wanted to examine was sold the day before.

Triathlete

11 de ene. de 2012

I went in looking for a used car to help my niece. When I got there I was greeted right when I walked in the door. Everybody we spoke with was very helpful and I never felt like they were trying to "sell" us. We found the right car at a fair price. Thanks for making it so easy.

jcwoodrow

16 de dic. de 2011

Brandon was polite, respectful and patient. We enjoyed working with him and felt strongly that if we decided on a Nissan we wanted to do business with him. He took very good care of us and I wouldn't hesitate to recommend him or Team Nissan to any of our friends.

catherine kalloger

9 de dic. de 2011

was very unhappy about be told one think and then other. did like being lied to . but rob did tell me he would give back my 200.00 but have not heard from him today like he said he would call and return my money back thank you cathy

Larry Wanat

9 de dic. de 2011

Matt Bloomquist was an excellent sales person, I don't usually get along with such people but this kid was there to make my experience a good one, good natured and worked as hard as he had to to convince me this was the truck for me. Fun to work with, polite, outgoing, and wanting to succeed in his career, unlike some who just stood around hiding off to the side.This young man deserves respect and a pat on the back, we would buy again as long as we could deal with Matt. My wife couldn't believe how well I was getting along with this young man but she was thankful because I can be a bear with this kind of stuff. Good kid, hope you keep him.

roguedcw

6 de dic. de 2011

The purchase/sales experience was not a high pressure activity. The salesman was knowledgeable about the vehicle we were interested in and offered to let us take the car for a couple of hours if we wanted to. Since price was our main concern, we quickly reached a price that was acceptable. The whole process took about 2 days.

dustinparker30

4 de dic. de 2011

My fiancee and I just purchased a new 2011 Nissan Murano from Deborah Lopes, at Team Nissan. This was by far the easiest and least stressful purchase I have ever made. Deborah was very knowledgable about the product, and got us a great deal right away, with no pressure or haggling. Deborah was very warm and friendly, and was a pleasure to do business with! Tim in Finance, and the Sales Manager; Rob Miller, were also great to deal with, and treated us fairly and with respect. This is the first time I have done business at a car dealership and did not feel like I was getting ripped off. I will definitely do more business with Team Nissan in the future, and I will certainly send more business their way!

allardfamily

1 de dic. de 2011

This dealer came recommended to us by our daughter who had recently purchased a new Nissan Sentra from Team Nissan. On our first visit, when we were just starting to shop around, we were greeted by a friendly sales person that answered our general questions. About a week later we went back and requested to test drive the 2011 Nissan Murano. Mike was helpful and provided us with more info without being pushy. A few days later we returned to discuss a deal with him. He informed us that we could save some money by upgrading the Murano S rather than buying the Murano SV that had a few options that we really weren't interested in. A good, fair deal was struck and we purchased the car. We would have no qualms in recommending the dealership and Mike to our friends and relatives.

jbarker5

30 de nov. de 2011

My experience was terrific at Team Nissan with Garret. He was very helpful and friendly and did everything he could to accommodate my needs. All of my questions were answered and he was very knowledgable.

sean.russell66

2 de nov. de 2011

Great salesman, convenient location, beautiful showroom, friendly staff, no pressure sales, found the truck I wanted, great pricing, good test drive, explained everything, easy financing

Timothy

27 de oct. de 2011

I bought a great GMC at the dealer and they had already discounted the vehicle, so there wasn't any wiggle room in the price, and I thought the offers for my trade-ins was low (yes they took two cars in on trade), but I got the car I wanted, at the price I wanted, and the payments fit nicely. They even found me better terms financing than my credit union offered. Overall not an unpleasant experience, and I've had some miserable ones...

cthibaud

18 de oct. de 2011

Once again we have had a wonderful experience leasing a Nissan at Team Nissan. Garrett Gregoire has always been most supportive and helpful and never "pushy"-he listens to what we tell him we are looking for and does all he can to accommodate our needs. I will continue to recommend him to others who are interested in purchasing or leasing Nissan vehicles.

rburriss

6 de sep. de 2011

This dealership had a great selection of vehicles and the employees were friendly and knowledgeable. I worked with Sean and he made the paperwork easy and hassle free. I would highly recommend Team Nissan to my friends.

kbaill

23 de ago. de 2011

I would like to start out by saying that I had a terrific experience at Team Nissan in Manchester NH. After doing research for weeks on new vehicles I decided that I wanted a Nissan, but was not sure which model I wanted. I was a little hesitant to begin with when walking into the dealership, as this would be the first new vehicle ever purchased. Let face it; cars salesmen don always have the best reputation. However, to my surprise I was treated like a respectable person, and not just a dollar sign. Mike made me feel at ease, extremely comfortable and confident. After talking with Mike for a little while we decided on a perfect car for me that met all my needs. The whole Team at Nissan made it a wonderful buying experience. Managers Ralph and Jacob also made it a welcoming environment. I will definitely refer all my friends and family who are interesting in purchasing a vehicle to talk to any of the three employees that I worked with.

nhtoyota

5 de ago. de 2011

Nice experience. We visited about 5 dealerships that day from Massachusetts to Central New Hampshire and this salesman was the nicest. He was not patronizing and treated us with respect.

Maxy

27 de jul. de 2011

Everyone we dealt with at Team Nissan dealership went way above and beyond what was necessary to make our purchase an actual pleasure. Our salesman, Aaron Gibson, was polite, courteous, knowledgable,discreet and just went way above and beyond what we expected during our purchase. We took hours of his time and he never once had a negative reaction. Our finance session was one of fastest, least painful, we have ever endured. And service (my least favorite thing to do) was just as pleasant. We were given business and cell phone numbers by both our salesman, Aaron Gibson, and a service representative, Mike Alford, and were assured we could use them at any time we felt the need. We couldn't be more satisfied and would absoulutely recommend the dealership and specifically "our" salesman. It has been many years since we have encountered a car purchase with this much satisfaction.

chuck smith

13 de jul. de 2011

I have bought numerous cars at Team Nissan and have always enjoyed the professional service and overall way myself and family have always been treated. This time my sales consultant was Garrett Gregoire I can't say enough good things about Gsrrett our rep he was awesome with professionalism and also being a great guy who truly cared about our car purchase and helped us every step of the way right through our walking in the door to the delivery of the car where he took extensive time going over all the features of our new car. So Garrett is a great employee and sales consultant you have at Team Nissan. Also I am a Sales Manager by trade so I train sales reps and work with reps all day and I would love to have a rep with Garrett's attitude and professionalism on my team anytime. So Team Nissan great job as always and I also have to give kudos to Ralph the Sales Manager who has always been there to help us on this car as well as our last 2 cars I have purchased from Team Nissan.Thanks,Chuck SmithBedford NH.

nanajanet

2 de jun. de 2011

My son, a mechanic with his own business, has taken every person who needed a new car to Team Nissan over the past year. When my son took me there, I was reluctant. I wanted a newer car - but could not afford a brand new one. Felt I could shop around. Within a short period of time between my son and Garrett Gregoire I was pleasantly surprised to find that what I was planning on spending on a car could put me into the driver's seat of a brand new vehicle. I always liked larger size cars. However, I fell in love with my Nissan Altima. I found out very quickly that I was not only capable of owning a new car, but I could feel like a million bucks driving it! I felt no pressure at all. My car is what he promised, and more! Each day I find something else to love about it. The entire team at Team Nissan was warm and welcoming - I never once felt (as I have at other dealerships) like I was of no interest - because a salesman was already working with me. I will recommend and will be a repeat customer!

mattleblanc16

19 de may. de 2011

This is my second time buying a car from this dealership. As with the first time it was an excellent experience. The sales team member that helped me the first time was Rob Miller and himself and Eric Leclerc helped me with the second purchase. They both went above and beyond helping me with any questions and concerns I had. These two gentleman make buying a car a most pleasurable experience. I would highly recomend them and definitly will be buying my next vehicle from them!

leejeffers

16 de may. de 2011

I was in the market to trade my impractical 2010 Nissan Altima Coupe for the security of a 4 x 4 truck. Being substantially upside down in my new car loan, along with a bruised FICO score and limited cash, I saw no real hope of being able to ditch my car in favor of a new truck. I visited three Nissan dealerships in the area. Of the three, salesman David Miville at Team Nissan Manchester was able to successfully do me the following:1. Provide a reasonable trade in allowance on my one year old Altima along with taking in trade an old used 2002 Nissan Xterra 4 x 2.2. Securing a $3,000 rebate on the truck.3. Securing the financing to get me an agreed upon comfortable monthly payment.4. Locating the Frontier truck in my preferred color at another dealership without any hassles or delays.The service and professionalism exhibited by David Miville along with his colleagues Rob Miller and Jacob Clark was truly exceptional. I was treated in a fair, friendly and respectful manner throughout the sales process. Team Nissan came through on every aspect of the promised deal. This automobile purchase was actually pleasurable. I highly recommend Team Nissan if you are in the market for a new vehicle. They can do the impossible!

gymcoach

30 de mar. de 2011

The car was already priced below the Blue Book value and was in great condition. I checked the car out online first and it was as good as advertised online. Everything described about the car was right on. The transaction went smoothly and there were no surprises. They worked out better financing than what I had. Great experience with a dealership that doesn't play any of the typical games.

new_nissan_buyer

13 de mar. de 2011

The overall experience with Team Nissan was great. I went in knowing what I wanted and the price I was expecting to pay. There was no "hard sell" or pressure into buying. Even during the actual purchase I was told of extended warranty options available and I wasn't pressured into taking it. They also found a better way of financing for me that worked out in my favor.

4Tard

5 de mar. de 2011

We started looking for a used Murano LE. Went to other dealerships to take a test drive. We liked the vehicles but the prices for used 09's with >35K miles was pretty steep. I sent a mail to Team Nissan. Ron Semons got back to me in a minute. He said they had a few leftover 2010 LE's in the house (and 1 demo) and sent the information. I called him back and asked for pricing on the demo. His over the phone price blew me away,it was only a few thousand over the used 09 (which also had no 3 year 36K warranty) with +40K miles at the other dealer. Team Nissan demo was perfect (5K), had extras I didn't even know were on it like pinstripes, fender guards, door guards and environmental paint and interior package. I didn't figure those into the pricing! I was even able to build an extended warranty at a substantial discount. Ron was very professional, he asked all the right questions so we could get any discounts that were available during this time. In and out home with a beautiful "new 2010" LE.

The Wreck

1 de mar. de 2011

This is the fourth vehicle we've bought from Team Nissan (the 3rd from Garrett). They have a well trained, professional and efficient staff over there and they make the experience of buying a car as stress-free as possible. The service department is also to be commended.

Kmoore29

23 de feb. de 2011

Very knowledgeable salespeople..Garrett knew every feature of the Nissan cars and comparable vehicles on the road. Evereyone is very friendly and professional. You never get the feeling that they are "playing the game" with you...everyone wants to come to a solution that works for everyone. I highly recommend this dealership.

nicolegamester

10 de feb. de 2011

Jessica was extremely helpful to me. As a first time car buyer I was very nervous about the whole sitation. Jessica gave me options and made me feel like I wasn't just another number. Thank you Jessica. I love my car. I actually wasn't interested in the Versa at all walking in the door. However talking with Jessica helped me realize it was the best fit for my life style and finances.

FrontierHunter

31 de ene. de 2011

Not a great experience...I originally looked at a dealer demo model truck and the Sales Manager originally misrepresented the vehicle as new with no discount as a "used" vehicle even though it had almost 2,000 miles on it... a total misrepresentation of the vehicle and its value...after arguing this point they finally started t negotiate...after a day, I became so frustrated I said forget the demo vehicle and said lets look at a new model....the saga continues.Spent the next day negotiating a price on a new vehicle and I when indicated that I would finance the vehicle and wanted to take the $2,000 rebate, the negotiate agreed on price magically crept up $2,000 dollars.....They offered to meet in the middle and indicated they would work up the paperwork if I would just come up the $1,000 given the misunderstanding on the rebate...The reality is there was no misunderstanding... we negotiated a price in good faith and when I indicated that I would finance myself and wanted to take advantage of the Nissan rebate, the rules changed. .....Needless to say...I did not buy a vehicle form this shady dealer...terrible experience....STAY AWAY!Funny thing...next day went to Rockingham Nissan in Salem, bought a new vehicle at a much lower price.

majin_shinsa

3 de ene. de 2011

I walked in to find a lot of variety in the car that I was looking for. I was approached by a salesman, who saw us walking around. He was busy so he turned us over to Bradley. Bradley explained the differences between the models for the car that I wanted. After, I picked one and test drove it. We talked about the price, settling on one. I wanted to pay with my pre-approved check, but ended up waiting for over an hour while other people were taken care of. That was the only part of the experience that I disliked. Everything else was great.

cloudwalker

19 de dic. de 2010

Brad Yates was very professional. He took the time to answer all my questions. Brad showed me several cars and provided me with the information I was looking for on two models.He followed up with emails to thank me for coming in. He gave me his cell number, and said that I or any family member could call with any question I had. All in all, a good experience.

mdbear32

6 de dic. de 2010

I bought a new car from Rob Miller, he was very easy to work with and answered all my questions. Rob also gave me his cell phone with any questions I had in the future. Rob really wanted me to be happy and did what he could to make sure I was happy.

ADK13

2 de dic. de 2010

My only complaint is that it took awhile for anyone to greet us when we initially walked through the door to view cars. My sales person, Jessica, was AWESOME. She went above and beyond to help us find the right car and financial package; she was so friendly, sweet and NOT intimidating by any means... her customer service from her previous job as a bartender carries through to her vehicle sales. I gave a "good" overall experience because I had many questions for her and there were a handful that she had to look into for me, but generally she was extremely respectful and willing to find out whatever I had asked that she didn't know. I would recommend her to anyone who might be interested in buying a Nissan product. I had to return the next day to get my "free full tank of gas" and state inspection as we signed the lease for the car late the night before, as the dealership was closing (9pm), as well as give them the title to my previous car that had I traded in. However, it was tough to get Jessica again when I walked in, as she was busy with customers and I was frustrated to have to explain myself and the story that had transpired the night before several times to several different employees before it could all fall into place (I think a salesman named Sean was the one who ultimately helped me out, but I found him less pleasant to work with, as he seemed more interested in whatever else he was doing than really listening to my needs). I also think that your little card of rewards is an awesome customer advantage to utilize; I look forward to gaining points and rewards for my services!

jniemi

29 de nov. de 2010

Very friendly, knowledgeable and completely professional. I did a good deal of research on the vehicle I wanted, 2011 Frontier Crew Cab Pickup with all the bells and whistles, and then checked dealer inventory online. I knew what I wanted, they had what I wanted and as a Team they worked with me until I left (the very same day) with the truck of my dreams! A very rewarding experience!

CrystalClark5

24 de nov. de 2010

Sharon Decarolis made my buying very easy and understandable,she was very professional and courtesous.The whole team at Team Nissan was very professional. Opened doors for me and welcomed me in felt great not to be attacked by sale people when i walked in the store. The manager Rob Miller was very helpfull as well he made sure i was completely satisfied with my purchase. Financing was also a breeze Tim Ranlette was great!!! Thanks Team Nissan for a great job well done!!!!

snhu13

21 de nov. de 2010

This is the fourth vehicle purchased at this dealership, and can highly recommend this establishment to all. Went in knowing what we wanted this time and they gave super service. The entire dearlership is great, from the sales to the service. No pressure to go for the next model up, no waiting for ever.... and drove home a great vehicle!

Futurvision

15 de nov. de 2010

Great Salesperson, no pressure to buy on the spot. The salespeople were all friendly and was kept informed all the way through the process. Had follow up after the sale to make sure I was completely satisfied with my purchase. I look forward to a great relationship with this dealer,first class.

nickb10360

7 de nov. de 2010

Garrett was great to deal with...I went in to look at a 2005 Volvo S-60Garrett was very knowledgeable and took me on an extended test drive...When it came time to close the sale both Garrett and Mike came through on what they promised.Team Nissan has a loyal customer who would recomend this dealership to anyone and will go back when it is time to purchase another vehicle

idubay

2 de nov. de 2010

Did you ever shop for a car us a Woman??? took me a year to finaly start looking for my new retirment car, yes after week of trying diferent dealers,I show up in Team Nissan on Keller St Manchester it was Sunday night at 4.45PM and I know they were closing at 5.00PM I just want to ask quostions and retun the next day to my suprise Brad call the manager Rob to assist, so he dont have to go back and forth with quostiens and answers,the were so friendly, polite and very professional, took me to try the new car and stay with me until 6.15 Pm. The next day I return to take there car for another try,and try the sedan Versa, to make sure I bought the write one for my comfort. I salute the whole "Team" of Team Nissan, all the sales people were openning door for me and welcome me with the smile, I purchase the car the next day with all the basicks for my city driving that I need with understanding of the saleperson.I have never had better experience with shoping for a car and i would recomend to any Women to go talk to the "Team" of wonderful,carring people without ripoff.Thanks Team NissanMRS.Dubay Iwona

mortkmby

20 de oct. de 2010

I had a great experience with Team Nissan. I have bought my last 2 vehicles there and dealt with Rob both times. They are attentive, polite, and very helpful. They did exactly what I needed them to and got me what I was there for. The wait time was minimal and they both kept me very aware of where the process was and what was happening. I highly recommend the people and dealership.

dumont

19 de oct. de 2010

October 19, 2010Let me start off by saying the "Team" at Team Nissan in Manchester is phenomenal! A special thanks goes out to Jessica and Rob. They were accommodating, well informed and genuine. In fact, I believe they were more concerned about providing us with the outmost level of customer satisfaction than selling us a car. Most importantly, they were not smarmy.....have you ever visited a dealership, found a car you wanted to purchase but couldn't because the dealer was so sickly charming that you had to race out of there? This was definitely not the case with Team Nissan. Each and every employee was friendly, and none of them came running at us with a false persona. Last Monday, I mentioned to my husband that I would love to trade in my used vehicle for a red Nissan Altima. I was half kidding....but really hoped he would consider my request. Having had a positive experience with Team Nissan in the past, he decided Team Nissan would be the place to start. Within a couple short hours we drove away with the car I wanted, at a great price and they gave us exactly what we wanted for our trade! Based on our level of satisfaction, we recommend TEAM NISSAN in Manchester to anyone looking for a new or used vehicle.Todd & Valarie DumontHooksett, New Hampshire

Virgil7

4 de oct. de 2010

I spent about 10 hours Saturday, car shopping. Went to alot of dealerships, sat in and test drove alot of cars. I'm a good size gal, and recently had a hip replacement, so my number one factor in a new car...ease of getting in and out & comfort. I was driving by Team Nissan and did a quick look. I turned around and decided.." what the heck...one more dealership can't hurt..". Brad Yates came up to me and we started talking. He was a really nice guy and wasn't one of those overzealous salesman we all tend to walk away from. He didn't oversell in the parking lot and listened to what my concerns and questions were. He was extremely informative and the test drives ( yes there were several) were actually alot of fun. He didn't overload me with alot of techinical specs and things I wasn't interested in. He actually took the time, to understand and talk to me as a person... not a number. I really appreciated that. I really wish I had gone to this dealship first. It would have saved me hours and hours of walking around, driving around and wondering..." oh no...here comes another salesman who's gonna talk me ear off.." He had a major contribution in the fact that I bought my car from them. He didn't make me want to get out of there as fast as I could, but rather had me asking questions and discussing options I hadn't even thought of. That's a great trait as a salesman. Not making the customer feel stupid or uninformed, but rather helping them discover what it is they want, and narrowing the field down to a make an informed decision. All the staff at Team Nissan were extremely helpful. Rob Miller (the sales manager ) came out to tie up any loose ends, and educate me about other options, and the industry as a whole. He was extremely informative. ) After I nervously said yes, (although looking back, I shouldn't have been. ) I went and sat with Jacob Clark the financial guru, who was also very nice, informative and patient. I'm not a numbers person, and he broke everything down for me, step by step. He took his time, never rushing or glossing over key points that I desperately tried to understand. I am looking forward to a relationship with that dealer ship..as I am now the proud owner of the 2011 Nissan Rogue. I LOVE IT !!!! Seriously....love it.A very happy and now de-stressed buyer...Kathie

acormiea

30 de sep. de 2010

On August 31st the registration on my 97 Buick expired and due to frame rot it was time for a new car. After talking to my insurance company i found out that Team Nissan was many of the dealers in the area that gives USAA members discounts. I decided to look at a 2010 Versa sedan but they did not have any on the lot. As a result i decided to look into other sedans. Jessica Wellman showed me a fabulous 2010 Sentra and i fell in love. The Sentra rides smoothly and its great on gas. it has so many features that make my life easier like steering wheel mounted stereo controls and a USB port to attach my iPod to. It has bluetooth capabilities and xm stereo. Overall i had a wonderful experience, especially for purchasing my first new vehicle!

tandyt

27 de sep. de 2010

After two weeks of negotiating a deal with Samantha I was told my offer was accepted. I was told to come down sign papers and pick up my 2008 93 Saab TurboX. I live an hour and half away so I contacted Samantha to make sure everything was all set. I was assured all I needed to do was come in and sign the paperwork. My husband and I both left work early and drove the hour and a half to the dealership. We were greeted at the door by Samantha and was told to have a seat she will go get the finance manager. She returned fifteen minutes later to tell us that the managers had made a mistake and that we need to pay an additional $2000. I asked why the error hadnt been discovered before I made the long trip to the dealership. The explanation for the mistake was some miscommunication happened between Bill Jones and the general manger that was on vacation. I declined to purchase the car and asked for my deposit back. While waiting for my deposit to be returned I noticed Bill still sitting in his office. I went over and explained to him that I was very upset that they would offer me a deal and then take it back. All he would say is I am sorry we had some miscommunication. Two weeks of negotiating and my asking several times to check the paper work before I make the long journey to the dealership got completely ignored. The time for this dealership to step up was handled by finger pointing within the dealership and not accepting any responsibility for their mistakes. I was offered a $50.00 service gift certificate. Reallyall my time and effort for a $50.00 service gift certificate? Needless to say I am a very unsatisfied customer who will never do business with Team Nissan.

larryavery

27 de sep. de 2010

If your looking for a new or used car and if you are expecting and want superlative service levels beyond anything you get with any other dealers go see Jessica Wellman at Team Nissan!If you need a fast response, superior expertise, and a clear solution to what you are trying accomplish with your automobile needs -- Jessica is your Woman! Long story short: I Found Jessica to be honest, creative, and very knowledgeable both about her product(Nissan)and with the competition (makes, models and dealers)as a whole.I was very pleased with her professionalism and follow through. I would not hesitate to recommend Jessica to anyone seeking to improve their experience when buying an automobile.

cynnbrett

22 de sep. de 2010

Jessica came in on her day off to finish the rest of our sale with her. She was so helpful. She waited around with us while we waited to meet with the finace dept. She made us feel like we were her friends not just her customers. We will definitly refer anyone looking for a nissan her way. Thanks Jessica!

orbitz1234

17 de sep. de 2010

Once I had chosen the vehicle I wanted to purchase, it took 2 and a half hours to sign the dotted line. This included a lengthy wait during price negotiations and prepping paperwork for finance. During this time, sales rep may have updated me to status a few times and essentially left me waiting at desk, hanging, waiting, etc. with few updates (rep was elsewhere the majority of the time). Finance person was great...very friendly and extremely efficient. When car was brought out front, rep walked outside and answered a few questions, but then turned around and walked in without a thank you, handshake, acknowledgement of business, etc. My feeling was that once the paperwork was signed, commission was made and rep had no use for me. I was left me with a very negative impression of the business. Just a side note, while waiting for the extended time I had mentioned, not one other employee smiled, said hello, etc. Other than a very friendly custodian, the rest of the staff seemed very unfriendly while I waited.

Pretzel2

2 de ago. de 2010

I was looking for a used minivan and had seen in several used car magazines that this dealership frequently had the type of minivan I was looking for in the price range I wanted to stay in. When we got there they did have the exact car I was looking for. The salesman was very friendly and eager to sell us the car. It turned out that the price of the car was $1000 more than the price quoted under the picture of the car in the magazine. Along the side of the page in print so tiny you can hardly see it, it says that all prices for this dealer reflect $1000 down payment. Frustrating, but I still liked the car and after taking it for a test drive, liked it even more. The salesman said that he wanted to have his service department check it out as it had only been on the lot a couple of days and they had not had a chance to look it over. As it turned out, this was not true as the AutoCheck report he showed us reflected the date it arrived at the dealership was weeks before and it also listed a date for servicing at this dealership. The salesman suggested we go to lunch and he would call us in a couple of hours to let us know if everything was OK. He never did call us, but when we returned to the dealership he said everything checked out, and the car was fine and ready to go. We were thrilled and were ready to fill out all the paperwork. He then walked away for literally 2 - 3 minutes and came back and said he had some bad news and good news. He said the car needed a new transmission, but the good news was that the dealership would split the $3600 cost with us and we could add the $1800 to the amount we were financing. We asked how this could possibly be true as he just said the car was fine. He said he just got the word from the service dept. We refused to believe it, and felt they were just jacking up the price of the car at the last minute. We walked out and will not go back. I feel that we were lied to about too many things. What an awful way to treat customers.

wolfmann601

30 de jul. de 2010

I have known Bill and leased about 7 Nissans when he was with Peters. Of course when I learned he was at Team Nissan you instantly had a new customer. Bill hooked me up with Sharon and she was an absolute pleasure to work with. Sharon was honest, pleasant and made us feel quite comfortable with the process of buying/leasing a new car.I began leasing/buying Nissans in 1984. My first vehicle was a pick up truck and then I met Bill and every three years I leased a Pathfinder and Maxima until 2003 when I switched the Maxima out for a 350Z. Every "deal" with Bill was based in honesty and trust. I trusted Bill to treat me fairly and whenever he presented the numbers I trusted they would be the best deal possible and they ALWAYS were. In 2008 I made a mistake and bought a car based on looks only. I saw the 2008 Saab 93 Turbo X limited edition and was in awe of it's appearance. I bought the car and loved it for about five days. Then small problems arose, one after another and the car was back for service at least once a week. My experience with Nissan service was always enjoyable and friendly but I discovered quickly it was going to be so different with Saab. While they did correct the problems, they always cam across as uncaring. I called upon Bill J. and he connected me with Sharon and she was an amazing help in getting us out from under the Saab and back into the car I have always loved, the Maxima.Thanks Sharon and thanks Bill, I am a happy camper!!

jlknoettner

27 de jul. de 2010

Dealership advertises 100% GUARANTEED financing, yet if you have credit issues, they won't even return your calls. Jenna and Bill were very friendly at first, we acknowledged that our credit was bad, but we had never had issues with car loans. We spoke with them on a Thursday night, they said they would call us back by Friday noon. It is now Tuesday afternoon and we STILL have not heard a word. We have left several e-mails with NO response.

mrsmcgovern

13 de jul. de 2010

We had a great experience at Team Nissan. Brad Yates helped us in finding a pathfinder that we just love! Brad was friendly, informative and not pushy and we appreciated this. My husband and I felt that we were very well taken care of and are pleased with our purchase. This is our second lease with Nissan and the dealership has been excellent to work with. I would certainly recommend Team Nissan and Bradley Yates. Thank You.

Geokinn95

9 de jul. de 2010

Best time I ever had buying a car. There were no surprises just straight forward business. If I have to buy another car I would go back because my experience was so good. The dealer I bought my previous car with changed the deal numerous times and the did a wait to the last minute job on my truck when it came to service.

Jen F

5 de jul. de 2010

So far so good with Brad Yates. He worked very hard to find a new Sentra in my price range and was not high pressure. Gave me the space to think it over which I'm doing. I will definately buy from Brad whether it's this car or another. He was very nice and very accommodating.

stephenjp

27 de jun. de 2010

I purchased a 2010 Murano, wait time to find what i wanted was longer thn I hoped for but Rob did get me what I really wanted. Not having all items availble on the day of pickup was a disappointment. Overall he was pleasant and open to what i needed and wanted., I would definately reccomend Rob to anyone. which i have.

amandafrat

11 de jun. de 2010

Rob Miller did an exceptional job with the sale. I walked into the dealership not even 3 weeks prior to my final sale not even knowing if I wanted or should buy a new car. With much time, research and dedication to my individual request, Rob was successfully able to sell me my brand new 2010 Nissan Altima Coupe 2.5. In the beginning, I was unsure of what I wanted for a vehicle (Murano, Rogue, Altima - New, Used...) and I was unsure of options, colors, or what I could afford. Rob worked with me with financing what I could afford, and was able to get me down to the car payment I was satisfied with. Rob went out of his way to send me information, pictures of different models, and was able to answer all of my questions (no matter how major or small) promptly and in full detail. Rob greets his customers at the door each time they arrive at the dealership, making sure your order is perfect and ready to go, and he never has anything but a smile on his face. I recommend Rob to friends of mine for future sales at Team Nissan.Amanda F.

SerenaBeans

3 de jun. de 2010

When venturing out to car dealerships to buy my first new car, I was admittedly more than nervous. Hearing from friends & family about their experiences with buying cars (the haggling and pressured add on packages, the endless jumble of numbers) has my blood pressure through the roof. So I prepared by bringing my intimidating father and 89 year old grandfather in tow.We went to Team Nissan on Memorial Day after we found some deals in newspaper, and had the pleasure of being assisted by Robert Miller. He spoke honestly with my intimating father, was kind and patient with my elderly grandfather, and made me feel right at home. After we were able to get a 2010 Nissan Versa down to a price and payment plan that I was comfortable with, I made the leap and signed.I wasnt ready to bring my new Versa home until the next day, and even though it was Robs day off, he insisted on coming in to meet me anyway to make sure everything was perfect and I was 100% happy before I drove away.I was and still am. I love my new car, I loved my experience buying it, and if you are in the least intimidated by your upcoming car buying experience, I suggest you ask for Mr. Miller.

abstractist

6 de may. de 2010

My wife and I met Joanne last night and she was very helpful and friendly. My wife needs to sit in a car to see if she likes the visability, and to see if there is sufficient leg room. Joanne fetched many keys and was as pleasant as possible.She was listening to our concerns, and she asked us what we could afford, when we told her, she suggested if we stretched that a little, she could sell us a new Versa.We listened, and then tried a Versa in the parking lot, and bought the car anddrove it home.We highly reccomend Joanne to anyone looking to buy a car.

candonovan

28 de abr. de 2010

This was one of the most professional transactions we have ever had when purchasing a new automobile. We had not had a good experience at some other dealers when we started our search and had planned on doing as much of the transaction via the internet as possible to avoid the "game" that is played at most dealerships and to save us time wasted when we knew what we wanted to purchase.From the start Rob was direct and up front about the best price he could offer and also accommodating in offering to bring a vehicle for us to test at home or work...nice touch! When I explained that we had driven the vehicle and were still in the process of deciding between different vehicles he was understanding and did not get overly aggressive in contacting us while we completed our search. We found the vehicle we were looking for at a dealer close to our home and when we went to see the vehicle were turned off by the salesman that they pushed on us after being in communication through the internet salesperson. I then emailed Rob to see if you could get the vehicle we wanted. Rob then proceeded to secure the vehicle that we had seen at our local dealer and this set off a flurry of emails from that dealer and both salespeople (who had told me there was no way they could sell me the vehicle at the price Rob had given me). I was so turned off by the whole thing that even though they were saying they would meet or beat his offer, I did not want to do business with them and told them this. Of course that did not stop them from "harassing" me through email (thank goodness I never gave them our phone number) over the weekend.I will admit all of this made me suspicious that something would come up when we arrived to do the paperwork and pick-up the vehicle. In fact we were surprised when we came to do just that. The surprise was that everything was as we had agreed! Also, the time that Rob took to review everything and make sure it was to our satisfaction was a first in all our years of purchasing automobiles. The fact that we were able to get in and out in just over an hour, with the vehicle we wanted, and the transaction handled in an up front and professional manner all the way through to financing, reinforced my decision that Team Nissan was the dealership that we wanted to do business with... even if it was 45 minutes away and in another state! We will be sure to recommend Rob Miller and Team Nissan to anyone in the market for a Nissan vehicle.

S. Nelson

28 de abr. de 2010

Jenna was very patient and knowledgable. She took the time to answer all our questions. I would highly recommend her to anyone looking for a new vehicle without the high pressure of some dealers. The finance manager was another story altogether. I'll admit it was late in the day, but He was impatient and rushed us through the process, kept looking at his watch, was not interested in answering any questions. You could tell he just wanted us out of there so he could go home.

janined30

14 de abr. de 2010

I had a wonderful experience at Team Nissan. I live in Maine and called the dealership regarding a used Jeep. I initially spoke to Ralph who told me that if I made the trip down, he would not waste my time. When I arrived I was greeted by Rob who was very nice, helpful, informative and a pleasure to work with. And true to his word, Ralph made me a deal I could not refuse. I was in the process of buying a 2007 Jeep before I saw this 2008 model at Team Nissan. Not only did I pay 3K less for a newer model, I recieved a dealer Certified car as well. I would HIGHLY recommend this dealership. Very easy to work with, no pressure and helpful. Wheres the "Easy Button"!

LenaV

14 de abr. de 2010

Team Nissan has convinced me that car-buying doesn't have to be super stressfull. I recently purchased a new Nissan Rogue and I am very happy with my overall experience. The sales representative, Jenna Whittier, was friendly, knowledgeable, and accessible. She was never pushy and took a no non-sense approach, trying to understand my needs as well as fullfill her role as a sales representative. I believe I received a decent deal without the troubles of price haggling. I will recommend this dealership to anyone I know who is looking for a new car.

eliora

31 de mar. de 2010

I began looking for a new vehicle about a month before I found Team Nissan, and I had almost resolved to just keep my old car as opposed to being dragged through a pushy sale and horrible customer service. I found Team Nissan online on a whim and gave them a call. Rob genuinely listened to what I had to say and what I was looking for. I decided to go in and see if I got anywhere. I already had the vehicle I was interested in in mind, and Rob respected that, but he also showed me a few others that fit my criteria. However, after all was said and done, he left the choice up to me and never once tried to persuade me in any direction. He was informative and professional, and he took a sincere interest in making sure I was satisfied. I am completely happy with my experience at Team Nissan, and I would recommend the dealership to anyone in the market for a vehicle. My husband is in the military and will be looking to "upgrade" his truck once he is back from his tour of duty. I couldn't imagine doing business with any other dealership. Or any salesman other than Rob. He goes above and beyond.

ANTHOID

31 de mar. de 2010

I bought a Nissan Rogue on Sat 3-20-2010 with the help of Internet salesman Rob miller. Friendly service, no pressure, good deal. I was treated with respect. I love my Nissan Rogue. I will easily go back again. I look forward to going back for regular maintenence.

wsawyer

30 de mar. de 2010

Bought a new Nissan over the internet. It was quick and easy and Rob ansqwered all my questions. The car was ready when I arrived and I was in and out of the dealership in under an hour. The car was cleaned fueled and ready to go. Has a little trouble finding the place. They need a sign out at the maine road.

Glen.Fullerton

27 de mar. de 2010

I stay with Team Nissan becuse of their great Salesmen and FANTASTIC service department. Jarret knows me by name and has always treated me like I was a family member or friend. No matter what happens, I know Jarret (Team) will take care of me in a friendly honest respectful manner. It is the relationship I feel I have with Sale/Service that keep me as a customer. I have bought 4 cars there since 2002 and am looking there now for my daughter. I have also had many friends, through my reccommendations, purchase vehicles at Team. There are many place that have car models I am interested in, but I wouldn't leave to Customer Service and piece of mind i get from Jarret (Team). Thanks, Glen Fullerton

adwolff1015

27 de mar. de 2010

Jo went over and above what I would expect from a car salesperson. Despite the fact that my daughter knew Jo on a personal level, Jo was very informative and knowledgeable about the vehicles we test drove. I would not only recommend Team Nissan to any of my friends, but I would also recommend asking for Jo to handle the sale and details of their purchase.

vyoumatz

27 de mar. de 2010

After an accident I found myself in need of a car quickly and in the right price range. I responded to an online ad for a replacement and Rob contacted me promptly. He accommodated my schedule and responded to all my inquiries timely, even on his day off. He was nonest and forthright with answers to my questions even when he knew I wouldn't necessarily like the response. There was no "hide the ball" being played. In the end my decision was to buy the car and Rob made the process easy and enjoyable. It was a pleasant experience. I will definitely refer anyone I know looking for a car to Rob. He is pleasant and professional and very easy to work with.

crystalmarrotte

25 de mar. de 2010

My first stop to search for a car was at a local dealership in my hometown. The Business Manager there treated me with the worst customer service I've ever had. They were not willing to negotiate the price or add a warranty (See Autex Mazda, Keene NH review) and made me feel like my business was unappreciated. So I decided to search online, finding Team Nissan. Rob Miller found the perfect car, in the payment area I asked for, even in my aggressive time deadline. He is, in my opinion, a very valuable asset to Team Nissan. I was treated with respect, he was attentive to my concerns and never once made me question doing business with this dealership. I will not hesitate to recommend Team Nissan to anyone searching for a car. Job well done. THANK YOU ROB!

leftygolfpro

24 de mar. de 2010

Team Nissan has been the best dealership I have ever done business with. I have done three sales with Rob Miller and even when my fiance and I move to MA., we will continue to buy cars from Team Nissan in NH. Dan in service has done evrything I have ever asked of him when it comes to servicing my 350Z. Even on short notice, he always gets me in. Even when the bill comes in a little high, it doesn't seem that bad because I know its going to be done right everytime and if something goes wrong they fix it with no issues. When we move to MA., I will still drive up to NH to get service done on my car. Team Nissan is GREAT!

cassielobo8i8

23 de mar. de 2010

A++++++++ work out of these two people, especially Jo. TEAM NISSAN IS THE PLACE TO BUY A CAR!!! I was very specific with what I was looking for and Jo knew just what to show me. She met every need I had plus more! I fell in love with the 1st car I test drove, but she strongly advised me to test drive another just to compare it. Well, I purchased that first car I test drove. Jo was extremely professional, very polite, and didn't pressure me or stare me in the wrong direction. She was also very friendly. She knew her stuff. Every question I had she answered, and if it was a question beyond her she knew just who to ask, and that person answered my question to a t. The prices are SO reasonable there. I came in to Team Nissan because I was in a car accident. I didn't have a lot of money to spend, but she made my payments so affordable & came me in the price range I was looking to be at. When it was time to do all the paperwork I had the pleasure of sitting down with Eric. Once again, an extremely professional friendly man who knew his stuff. After all the paperwork was done and I was walking out of the dealership, I came back to ask a question, and Eric was more than willing to help me. He sat right down with me and made sure my question was answered. This is by far THE best experience I have had in a dealership.

paperboy987

13 de mar. de 2010

Nathan did a great job. He did exactly what we asked for, which is a breath of fresh air for a car dealership. So, why does this review need to be 250 characters long? Is this English class? Why does Nathan have to suffer because this website is run by a bunch of stuffy college professors?

Matt Martin

12 de mar. de 2010

They will say anything to get your money. So far the promises made to me have not been fulfilled, I cannot even get them to call me back. I was very pleased at first because I was told what I wanted to hear. I have bought many new and used cars and this dealership appears to be the kind of dealership that will duct tape things together so it will look and sound great until 4days after so you cannot return it. Do not buy used from this dealership.

mabbott

12 de mar. de 2010

With Robs professionalism, determination, and hard work he was able to finance the SUV I wanted for the price I wanted in a timely manner. I would proudly recommend Rob Miller and Team Nissan for anyone looking for a great car at an affordable price. Thank you Rob!

CortneyR

9 de feb. de 2010

My experience as a whole has been magnificent! I bought my Altima not long ago from Rob and he has made buying a car the pleasurable experience it should be, from the moment I met with him he just made it exciting for me, and it is an honest excitement, you can tell he's not just the average car salesman! Any question I had and still may have he's always happy to help, and even if it he may not know right at that moment, because I am one of those people that ask those questions, he'll find out for you. The first day I bought my car I was just so excited so I didn't necessarily hear everything that I needed to know, about all my little bells and wistles, so there have been times since then I've gone in and had some questions and he'll come right outside with me and show me, not just tell me or he never makes you feel like your interupting him or that you're an annoying customer because you have more than one question, he has been very personable in every occasion I've delt with him. I went in for a service and figured as long as he wasn't busy I would say hello, I went into to his office and he just seemed glad to have me come in a chat while I was waiting and he asked how my car was running and he was just very caring about how it was working for me, and you can tell that he was happy that I was happy and he didn't just sell me a car to sell me a car and have me "stuck" with it, he halps you find something that works for "you" and not just because that's his job. All in all I would recommend Rob to anyone I know that is looking to buy a car, he has been a pleasure to do business with as well as a pleasure to meet.

prncsdi08

8 de feb. de 2010

I got to the dealership knowing what car I wanted (or so I thought) and how much I wanted to spend monthly on it. Although maybe not actually being realistic with the idea, Rob was more than willing and able to help with my "specific" situation. He was able to find the car model that would suit me the best. Being apprehensive about the whole car buying experience in general, Rob was able to make me feel differently about it and acutally made it enjoyable. Thank you to the finance team who was able to match me with the right bank and assist with my situation. Oddly enough I walkeded out of there paying less a month than I thought I would and in a brand new car, in which I LOVE! Thank you so much to my refreshing salesman and for all the patience and dedication to customer service that was exhibited. Will highly recommend for sure.

calpriem

5 de feb. de 2010

We were very happy with our experience with Team Nissan. Ron did a great job in letting us experience first hand how the Armada handles as he took us on a nice test drive. He was very knowledgeable about the car and really worked with us to get a price that we were comfortable with. Ralph was also very friendly and approachable. The facility itself was immaculate and pleasant for our son to wait for us as we completed the sale! The support staff was also very friendly towards our son...helping him enjoy a complementary beverage! Ron was in touch with us a few days after our purchase to make sure things were going well. Overall it was a very positive experience at Team Nissan!

parallaxsub

3 de feb. de 2010

I've read reviews like this before, and they sound like they are written by the party being reviewed. But this one isn't, I promise. At one point during this transaction I told the sales guy (Rob Miller) "this all seems to be too good to be true." His response was that I should come to this site and rate him, so that is what I am doing.I contacted Team Nissan through the internet and told them what car I wanted, and how much I wanted to pay for it. Within half an hour they told me they could make it happen. Having been down this road with other internet sales teams in the past, I asked for everything in writing. Sure enough, it all matched up. Like I said, I've had problems with bait and switch in the past, so I was nervous for the entire 90 minute drive to Team Nissan. But when I got there everyone was professional and nice, and not a penny was different from what I was promised. Not even an extra floormat charge. The financing documents were only 4 pages, and written in about as little lawyerese as I've ever seen.I honestly cannot think of a bad thing to say about this transaction. I guess some times even if it seems to good to be true, it still is true.

Brittany Vining

2 de feb. de 2010

Walking into Team Nissan is like walking into an old friends house. Every employee greets u with a smile and is always willing to take that extra step to make u happy. Rob Miller was the dealer that I was so lucky enough to get when buying my 2009 Nissan's Altima. Rob was attentive, understanding, funny and very professional. He is not your average car salesman. He is a genuine Guy with a passion for people and the car industry. If I was to rate Robert Miller from 1 to 10 I would so rate him a 10. If ur looking for ur next car Rob Miller is the Guy to buy it from. Team Nissan's will make ur next car buy a great one!!!

Jessicad15

2 de feb. de 2010

I would definitely recommend the Team Nissan dealership in Manchester. I recently traded in my older car for a 2010 Maxima. The staff was friendly and Brett Thomas was especially helpful in working through the entire sales process with me. He was able to provide me with multiple options so I could decide what worked best for me personally and financially. Since my purchase Ive also had to take my car in for service installation, and the staff in the service department were also very friendly and helpful. Ill definitely be back when its time for another vehicle!

delisto

1 de feb. de 2010

Team Nissan was very friendly and made my car buying experience extremely easy. Rob Miller went above and beyond customer service by helping me get the best deal I could considering my circumstances. He never made me feel like I didn't belong there. This was the first dealership that actually went over the vehicle with me and showed me how to use the controls. Rob even set my clock!! I would absolutely recommend Team Nissian and Rob Miller to anybody in the market for a great car and excellent customer service.

maofficer

31 de ene. de 2010

The sales team was knowledgeable, courteous, and did not apply any pressure tactics to get us to buy. Since I do not buy new cars very often, this is not an experience that I look forward to, but the Team Nissan sales people were excellent in all regards. I would recommend this dealer to anyone.

ztech80

30 de ene. de 2010

This dealer is fantastic. Opon delivery the car didnt look to good in my opinion. They took it back and not only did they take every ding out of the car but the paint also looked brand new and had it detailed which took them 3 days so i know they were taking there time to make sure this car was flawless. There was not 1 dent or ding, no scratches or chipped paint anywhere. When I went back to pick it up I didnt even recognize it. They wanted to make sure even thier used cars are new quality. I will not buy from any other dealer. Everyone was very nice and they do care about thier customers. I drove away very happy.

Robyn Foley

30 de ene. de 2010

I just purchased a 2007 Nissan Altima 2.5 SL and I am very happy with my experience with Team Nissan. I had been looking for just the right Altima throughout Maine and Portsmouth area but had no luck. Nate was very cooperative and there was no heavy sales pitch like I had experienced in several dealerships in the last 2 weeks. He listened to what my price requirements were, and landed up getting me the deal for exactly what I could pay. No pressure whatsoever. Before I picked the car up for the drive home, he had his technicians fix a minor problem of a rattle in the sunroof, and it did not occur on the ride home. He also met us at the door with the keys and a full tank of gas. I would definitely recommend Team Nissan!

MPS

30 de ene. de 2010

Let me first say, that I hate buying cars! I've never had a positive experience with any dealership in the area; every time I was confronted with high pressure and manipulative sales tactics. I even had one dealer say to me that he could not tell me what my trade-in was worth, until I signed and committed to the deal. [Needless to say I did NOT purchase from them.] Recently I needed to buy a new vehicle, and I was loathe to begin the search again. I found Team Nissan through a website, and was fully ready to be confronted with another painful and draining experience. I have never been happier to be so wrong. This was the first time that buying a vehicle was actually enjoyable. I worked directly with Rob Miller, who was truly outstanding. From start to finish he treated me with respect and honesty. Most importantly I was given the vital information I needed to make a fully informed choice about the vehicle that suited my needs the best. The sales staff was exceptional; never once did I feel pressured into buying. They gave me the maximum amount for my trade-in and were able to arrange financing quickly and efficently. This was a superior experience, and I would purchase from Team Nissan again in a heartbeat.

thom1223

28 de ene. de 2010

In December 2009 my wife was in car accident so we need new vehilce. I searched online for several models of Nissans and Team Nissan had what I was looking for within my price range. So I took down the iformation and called, Joanne in sales took my call and work with me every step of the way.Joann became my personal shopper. I was blown away by the level of service I received. I have bought many cars in my life and must say by far hands down this is the best experence I have ever had with purchasing a car. There where several hurdles to get over since money was tied up with insurance company due to the accident but that didnt stop the team of professional at Team Nissan. They were committed to getting everything done. So when I got there all I had to do was sign and drive. I live in CT and Team Nissan is more than 4.5 hours away.... I wouldnt have driven that far away to purchase a car if it truely hadnt been for Joann and her level of professionalism.... Thank you, Joann you have a customer for life....

chill40270

27 de ene. de 2010

This is so far only the second vehicle I have purchased from Team Nissan.Both times I was treated extremely well. Everyone I have come into contact with, whether on the sales floor or in the service department has been friendly, knowledgeable and professional.I was never rushed in making a decision and was shown/given all options available to me.Even when test driving a car, if you run out of gas, they help push it to the gas pump!

rigoni

27 de ene. de 2010

My name is Allan Rigoni, I visit the dealer last saturday january, 23th, just to look around and check prices, and thanks to Jenna Whittier, which was the employee who took care of me from the time I arrive to the time I left the dealer, I was able to leave the dealer with a fantastic deal on used altima, as soon as I arrive to the team nissan dealer, she introduced herself with friendly smile and show me all the options till I found the perfect car for myself, the deal couldn't be any better, low interest rate, great price, awesome customer care. Im sure I'll be talking about the dealer to friends and family, because you can't find great deals everywhere. this was the first time doing business with team nissan, and im sure won't be the last. it was great experience.thanks Jenna Whittier for doing business with meAllan Rigoni

babrooks9

23 de ene. de 2010

I have bought cars from Team Nissan in Manchester, NH for over 12 years. Every single sales transaction, finance "meet, great and sign here" as well as service visit I have made, I have been exteremely pleased with. Ralph Fast has always done everything he can to provide his customers' with the needs and wants from a vehicle with exceptional customer service, personality and quality of commitment. Rob Miller by far has to be my favorite sales man (though all I have met and dealt with over the years also are "Team Nissan" standard trained professionals). Rob is truly working at Team Nissan because he loves what he does and who he works for/with and beleives in the company and the atmosphere created for a great place to work. His knowledge of all vehicles, pleasant personality, and commitment to each person he has the pleasure to speak with shines through and through. Rob always makes sure he calls you back, gives you reliable information and is never pushy just to get a sale. He wants the customer to be happy and he's like a longtime friend you get to talk to while you purchase your vehicle. Team Nissan gives a free state inspection sticker and first year of oil changes. I highly recomend getting a "jump start" in the finance process on Team Nissan's website. We were in and out with our new vehicle in just over an hours time! The service department is always courteous and helpful, professional and capable, and truly are experts in their field. Team Nissan is the ONLY Nissan dealer worth buying a Nissan from!

matt.weadick

23 de ene. de 2010

Jenna showed us several cars in our price range and wasn't pushing us to buy something we couldn't afford. She worked with the financing department to get us a great deal. Overall we feel she went above and beyond for us, coming in on a Friday night (her time off) and making sure we left with a car we were happy with. We are from Boston, and Jenna helped us with all the rules & laws of buying a car out of state. We couldn't have done it without her!

chuckey

21 de ene. de 2010

i would definetly recomend team nissan to anyone looking for a new or used car or truck.rob was great to deal with i went in on saturday to buy the used hyundai santafe and he was there waiting for me.the process was verry fast no waiting around for hours,the car was not cleaned as well as it should of been and rob came right over and brought it right in and took care of the issue,there was a bulls eye in the windshield and the said to come in on thursday at 10 and as soon as i pulled in there was someone working on it .great service i have a couple small issues with the suv and rob called service dept while i was there and scheduled an appointment to resolve my problems so far so good .definetly a dealership that takes care of you even after the sale and that is what makes a great dealership .keep up the good work and i love the modo customer comes first ( keep up the good work THEY WILL COME) THANKS TEAM NISSAN -ROB MILLER

rjdimattia

20 de ene. de 2010

I just purchased my second car from Rob Miller.Since 2006 I have sent 5 other customers who have also purchased/leased cars from Rob. His understanding of each person's wants,needs and finances are always his number 1 priority. He has tremendous knowledge about all kinds of vehicles. I would strongly recommend him to anyone looking to acquire a vehicle. He provides outstanding customer service before,during and after the sale for life. The finance department headed by Eric Cummings is extremely helpful in selecting the right payment plan to fit your situation. Team Nissan's goal is always to make the customer happy by building long term relationships.They really are a customer focused Team!Bobby DiMattiaSeabrook,NH

KLEVES

18 de ene. de 2010

LAST WEEKEND I DECIDED I WAS GOING TO TRADE IN MY CAR FOR EITHER A USED MODEL OR BRANDNEW,WHEN I FOUND OUT I COULD WALK OUT OF THE DEALERSHIP WITH A LEASE ON A BRAND NEW 2009 NISSAN ALTIMA I WAS THRILLED . THANKX FOR ALL YOUR HELP GARRETT, I.M VERY PLEASE WITH MY NEW ALTIMA

Jfred0973

13 de ene. de 2010

Rob was extremely informative, and patient with all my questions. He responded very quickly to all my emails, and always with the information I was looking for. And as far as prices, there was none of that "typical" sales guy tactics, he was upfront.

misssydrew

7 de ene. de 2010

I highly recommend Team Nissan for anyone who is looking to buy/lease a vehicle, my experience with them was phenomenal. I went into the dealership with an idea of what i wanted & left with more than what i wanted and could have ever expected, all with the help from Rob Miller. I really appreciate all he's done for me; getting me into a vehicle that's exactly suitable for me with an affordable monthly payment. Because that's what i was most nervous about especially with being a full time college student and only working part time, Rob was still able to make it happen for me and i commend him. I admire his commitment in customer satisfaction and the way he communicates with customers to ensure that they are satisfied and that their needs are being met, even after a sale. I am greatly looking forward to future services and purchases with Team Nissan and definitely recommending family & friends. Love my 2009 altima coupe.

jwise6010

5 de ene. de 2010

I was highly impressed with Team Nissan. I did extensive internet research and found my 2008 Nissan Xterra on the web. It was priced over $2500 below other Xterra's within a 100 mile radius. My salesperson was Rob Miller . It was his day off and I spoke to him on his cell phone and he would meet me there to discuss my options. The whole process was simple , no negotiating because they had the best price,their financing was thru a local credit union who had the best rate, and the facility was top notch. I have purchased many cars in my lifetime and this was by far the most pleasant experience. I cannot say enought complimentary things about Rob Miller. No sales pitch or pressure, Just a genuine guy who likes what he does. If you go there ask for Rob, you cannot go wrong.

KHayes22

4 de ene. de 2010

When it was time to get a new car I knew exactly where I was going to go, Team Nissan. There is no other salesman I would rather deal with than Rob Miller. This is my second used car I bought from Rob and wouldn't think about going to anyone else. Rob knew exactly what I was looking for in a car and from there showed me my options. Unlike some sales people who are fake and don't really care about you but the sale, Rob is honest and trustworthy. He will go out of his way to help you the best he can. Some people dread the thought of the hassle of buying a car. With the Team Nissan management and Rob Miller they make your experience enjoyable and hassle-free. I would recommend any one to go see Rob Miller if looking for a new or used car.

margene thomas

2 de ene. de 2010

I always dread buying a new car because of all of the games that are played and the time wasted. This time I requested a quote over the internet and almost immediately received a call from Rob Miller. We were not available to take the call but called the following morning and received outstanding service. After a discussion to determine our needs he actually gave us a price over the phone which we thought was very competitive. When we went to the dealership everyone we encountered was extremely warm and friendly. Rob did not waste our time. He immediately honored the quoted price. Even after I agreed to buy the car he wanted to make sure I was aware of all of the features and how they worked and took the time to review these with me. This was on a holiday when the dealer was closing early and we were there at closing. No one attempted to hurry us. This dealer and especially Rob get a 10 on a scale of 1-10.

Manda0617

29 de dic. de 2009

I contacted Rob at Team Nissan this past Sunday to trade in my 2007 Nissan Sentra to lease a 2010 Nissan Rogue-- When I got to the dealership he had my Rogue waiting for me right at the front door! We were in a rush and he promised to get us in and out of there very quickly, and he did. He took the time to explain everything he needed to, but didn't have use waiting around for hours, as I have experienced at other dealerships. I truly appreciate the personal approach Rob took with us and I would definitely suggest him and the dealership to anyone in the market.

slstalnaker

14 de dic. de 2009

I would highly recommend buying a vehicle from Team Nissan and Rob Miller. This is the second vehicle I have purchased from Rob. Rob is very knowledgable, patient, and helpful. I really appreciated that when I came into Team Nissan again after 3 years Rob actually remembered me. I really liked that kind of personal attention. It makes me feel like my business really matters to Team Nissan. I also appreciated that when I told Rob what I was looking for he helped me to find that vehicle that would fit what I needed unlike other dealerships I have been to. I have been to other dealerships where the sales person is trying to convince me that I need a certain car instead of actually listening and finding the car to fit my needs. I will never buy a car from anyone but Team Nissan.

amberl21

2 de dic. de 2009

I have been going to Team Nissan for years now, always leasing a new car. My dealer Rob Miller is always there happily helping with any questions I have. From the first time I met with him he has bent over backwards to suit my needs. Now, everytime I go in, to either get an oil change or look at new cars, he is there and remembers me. I highly recommend anyone buying a car at Team Nissan to deal with Rob Miller.

aperdikes

6 de nov. de 2009

Garrette and Team Nissan made buying a new car very easy. After visiting another dealer in the area who seemed to thrive on not discounting MSRPs enough and trying to steer unsuspecting buyers into 72 month loan rates Team Nissan was a breath of fresh air. I walked out purchasing a beautiful Nissan Altima and was very comfortable with the overall price and loan terms that were given to me.

Ted and Colleen

2 de nov. de 2009

Our experience was to our satisfaction. Our sales person Ron Semons was always available for questions prior to the sale and even more available after the sale. Ron was professional and always offering to answer questions we had. Ron will be highly recommended to our friends and family, and if we are luck, he will be there for our next purchase. We are pleased with our purchase of a 2009 Murano with all the bells and whistles and then some. Thank you Ron and Team NissanIf I could give one suggestion: give the sales team more ownership in the negations of the sale, rather than having the sales person going back and forth to the sales manager taken up precious time. This would expedite the purchase process, there-for, allowing more opportunity for other sales and customer more time in enjoying their new purchase. Our best Regards!A happy customer

regis1756

2 de nov. de 2009

I have been going to team Nissan for quite some time now. Between myself,friend and family we have purchased about 6-8 cars from them, all done by Rob Miller. Rob is an excellent salesman who knows his stuff. He is not one your normal pushy sales people who we all love. He is there to help you with hat you want. He will work with you no matter what the circumstance is. He doesnt try to get you into a vehicle that you dont want just to make the sale. Everyone else who has every delt with him have said the same thing. I would totally recommend Rob and Team Nissan to anyone who is looking to buy a new or used vehicle. I am sure we will be dealing with Rob and Team in the future, as my wife will need a new SUV soon enough!Thanks again!

tiffany.quint

2 de nov. de 2009

I was in the market for a 2005 Nissan and team Nissan had exactly the vehicle I was looking for (and it was actually below my estimated price range which was a plus). Jen was extremely helpful, the dealership approved for my fiance to drive the car to me (an hour away) so that I could look at it. From there I drove the vehicle back to Team Nissan to meet Jen and to seal the deal. Customer service was excellent, plus the benefits of going through a dealership were great. (Free inspections, plus I got a two year extended warranty for a great price). We also received a military discount which is greatly appreciated, I will be recommending Team Nissan of Manchester to anyone in the market for a new or used car!

cfournier7

31 de oct. de 2009

I walked into Team Nissan knowing I wanted a car but had no idea what I wanted to purchase. Robbie asked a few questions about what I was looking for; I was mainly interested in mileage, comfort and performance in the snow. We narrowed the search down to 5 completely different cars to test, they all had what I was looking for, but each had something different to offer. Robbie was very patient, he spent the whole day test driving, answering questions and pointing out benefits to each car. He was honest, I voiced concerns on one of the test drives, and I couldnt get used to the sounds of the CVT (being used to controlling the shifting myself). He understood, and didnt try and talk me into a car that didnt really fit what I wanted. In the end, I ended up with the best car. Robbie worked around my schedule, and wasnt pushy, he was great to work with, and Ill come back again.

privee68

28 de oct. de 2009

Rob took the time to understand exactly what my needs were for the car I wanted. He was extraordinarily patient while I searched other dealerships and the internet for the best price, and I believe he ultimately knew I'd come back to Team Nissan. I love my Versa! Every time I've gone in for routine maintenance the work has been done quickly and the employees are all very friendly and courteous.

eslord

25 de jul. de 2009

This dealership excels at poor customer service. I visited this dealer on two occasions looking to purchase a new car, and encountered two different incompetent sales represenitives. They were both rude, inexperienced, and unwilling to help with my needs. My last visit I requested a sales manager and the young man told me it was a saturday and it was to busy for him to speak with me. The manager did finally assist with my needs and found someone who was able to help. I have purchased two cars previously from this dealer but will never return. Consiquently I went to an Infiniti dealer and recieved excellent service where I purchased my new car.

robert mccarthy

15 de jul. de 2009

On Tuesday, July 7, 2009, I purchased my third new Nissan vehicle in five years from Team Nissan's Rob Miller and Ralph Fast. Why??? I truly believe that Nissan produces a superior product, Team Nissan is a great place to buy a vehicle and most importantly........ because of the trust and respect I have for both Rob and Ralph. Those people who stereotype car sales people as "non trustworthy" haven't had the opportunity to deal with Rob and Ralph. The vehicle I purchased was a 2009 Xterra 4X4 Off Road SUV with 5,800 miles on it that I believe was driven by one of your relatives........I'm beginning to believe that nepotism runs wild at Team Nissan :) :) :). Rob and Ralph were searching for a silver 2009 Xterra SE for me but were running out of luck. Ralph asked me to stop by last Tuesday to look at a 2009 blue Xterra SE, that had just arrived, along with the one your relative turned in, just to see if I was interested in either vehicle. Once I saw the vehicle that your relative turned in I quickly forgot about the silver one I had wanted. Ralph adjusted the price due to the 5,800 miles the vehicle had on it and didn't charge me for the extras the vehicle came with. Rob had the mechanics swap tires with the new 2009 blue Xterra SE that had just been delivered that day. He told me to stop by when I registered the Xterra and he'd have the mechanics put on my plates. In addition, he scheduled my next lube, oil and filter change for 7,500 miles. Rob also told me to stop by and he'd help me install my blue tooth phone. Even though the car was extremely clean Ralph told me to stop by on a sunny day and he'd make sure that my Xterra was cleaned once again. Rob asked me to put down a good faith deposit and told me that I may have to sign a bank promissory note that would cover me until I brought in the check on Wednesday.Then he looked at me and said, "No, that's not necessary". I picked up my 2009 Xterra on Tuesday, July 7, 2009 and brought in the LFCU check on Wednesday as I had agreed to. Trust and respect goes both ways.............. I'm one happy customer for the third time and I love driving my 2009 Xterra 4x4 Off Road vehicle. Please acknowledge both Rob and Ralph and thank them once again for all their help. At BAE Systems, where I've worked for forty-two years, employees are recognized for going "over and above". If you have such an award at Team Nissan I would like to nominate both Rob and Ralph. From a satisfied customer, for the third time, I truly believe that they deserve it. Sincerely, Bob McCarthy2 Dick DriveMerrimack, NH03054 P.S. By the way, thank you for the quick turnaround on my 2007 Xterra SE extended warranty refund which I received on Friday, July 9th. I made it a point to tell both Rob and Ralph that the last time I had to wait 2 1/2 months. They said that'd they do what they could to expedite my refund.

abclister

5 de may. de 2009

I am a long time Peters auto center customer, however after John (service manager) left peters and went to Team the Peters service dept fell apart. I heard John was at team so i travel the extra distance for the great service. Jarrett was my advisor he was polite and very helpful. Jarrett informed me of a open recall on my vehicle and got it taken care of right away. i highly recommend Team Nissan in manchester nh.they make sure your up to date on your maintance and always take the time to listen to you.

Nissan Fan

4 de nov. de 2008

We went there to find a new car at the end of year when we just had the money to pay it all off by cash. But the sales man was very rude and inpatient. It's obvious that he did not have any say in the price, or he was trying to pretend that way. Every thing we asked, he had to go to the "manager counter" to discuss, it was extremely time consuming and inefficient. We were glad that we decided to leave after 1 hour, and the sales man was saying something like "putting his time in better use" sh*t.We went to the other dealer in Salem NH, and the price was very good, and between the last two cars that meet our need, we were able to pick a white Altima, and drove it back home very next day. I would strongly suggest you to avoid the Team Nissan if you can help it.Good luck in car hunting.

KELLYJAMES

11 de dic. de 2007

This Dealership absolutely sucks. The Salesman Stan was very rude, and pushy, He kept trying to push me into a vehicle that i didn't want just because he had it in stock. Granted it is easier for him, but I felt he didn't care about my wants or needs. The whole experince made me sick. I like in manchester, so I figured give the business to the locals, well, never again. These guys just want to take advantage of me just because I'm a Woman. I left there and went to Rockingham, And bought the vehicle. DO NOT BUY AT TEAM NISSAN!!!!!!!!!!!!!!!