Duffy

15 de feb. de 2016

Kudos to Russell Wells and Tejas Toyota. I have been dealing with Tejas Toyota for many years and have never been disappointed. I have just purchased a 2016 Tacoma. Russell Wells worked with me to get exactly what I wanted. Looks good in the garage next to wife's Camry. Thanks Russell, and Tejas Toyota. "I'll be back"!

Alma321

9 de oct. de 2015

I bought a vehicle 3 months ago and I started paying for repairs already really ?????? The point was changing my old car that I never had problems with for something better I guess.

kparmer1

25 de jul. de 2015

Great sales experiance, this is the 6th vehicle I have purchased from Tejas. They are always helpful with any problem. I have recommended Tejas to several of my friends.

butch

14 de abr. de 2015

We were looking for a good car for my son. We found what my son like. A salesman whose name is David Daniel meet and greet us there. He was very accommodating and we were being helped to obtain the car that we like with a good deal. I would recommend this dealership to those who are looking for a good quality cars and a customer friendly dealership.. Thanks Tejas Toyota!

wazoopuzzle

2 de abr. de 2015

We visited Tejas Toyota in Humble and were greeted by the most nonpushy, personable car sales person ever. Wade made our experience pleasant and made car buying an absolute breeze. Bottom line: We got a good deal - something that we could live with. I would recommend Wade for used Toyotas, or for that matter, any used car at Tejas Toyota. He is respectful and is considerate of you as a person with specific vehicle needs.

Mikeg

26 de mar. de 2015

I bought a used vehicle here and Wade made everything a pleasant experience. He is not a pushy salesman that hounds over you which I appreciate. He got the keys for us for the test drive and when we came back we did the paperwork and we were off with our new vehicle. The whole process was quick and easy.

Susan

25 de mar. de 2015

Wade made the looking for and buying of a new truck very enjoyable.Let us take our time and answered all our questions easily.Got in and out of there quickly.Thanks Wade for a hassle free experience!

harmeet

17 de mar. de 2015

Adviser went home. I already spend more than 2 hours waiting for my car oil change. May be it will take couple of more hours, very bad experience specially with my adviser named LORI E.

sylvia

14 de mar. de 2015

Went looking for a Scion at Toyota 290 to a past salesman who unfortunately didn't have the Scion we were looking for so he sent us to Tejas Toyota and we were met with a awesome salesman Wade Anderson....Wade showed us the car came back with figures & in no time we were in & out with my Scion...I also appreciated Ben Plenos for showing me all the different things about my car sinking my blue tooth for me would for sure recommend these guys on a great service....

Leo

15 de ene. de 2015

Wade was a professional, patient, and knowledgeable. He knew what was in his inventory and knew about every feature on each vehicle presented. Thanks WADE! Elias..

emchsuperman

27 de dic. de 2014

I bought a 2012 Toyota Camry SE and my experience was awesome. I do not like to be pressured into a sale and the salesman I worked with was great. He let me pick the car I wanted with no pressure, and answered all questions that I had. All the paperwork and trade in was really easy because of him. I left my glasses at home so I couldn't see the application and he even let me use his glasses, and they worked perfect. Wade Anderson was perfect, and I would highly recommend anyone to go see him at Tejas Toyota. I would definitely give Tejas Toyota first chance at selling me my next vehicle. This was the second vehicle I had bought from them. Thank you Wade and thank you to the whole Tejas Toyota team.

Eli

25 de dic. de 2014

Wade was very helpful and did not rush me. In fact I was just looking. He showed me the type of pickup that I was just thinking about. He was very professional and knowledgeable. the experience was enjoyable. Eli Adkisson

V. Loggins

9 de nov. de 2014

I have dealt with David Daniel for many years at Tejas Toyota for my new vehicle purchases, I trust him to always be very helpful and honest. I fell i get the best possible deal he can offer without a lot of back and fourth. I would say to anyone ready to buy a new Toyota to please insist on David, he will make you really feel at home there and make sure your buying experience is pleasant!

David B Cut&Shoot

6 de nov. de 2014

Just bought new Rav4. My salesman Jessie was awesome! I told him what I wanted & the terms I would accept & he came thru with flying colors for me. I recommend Tejas Toyota to everyone interested in a great deal & the best treatment

Ms. J

1 de nov. de 2014

Mr. Daniel gave excellent customer service from the moment I stepped on the car lot. He was very knowledgeable about the Corolla I was interested in. He showed me all the bells and whistles and that's what I liked the most. He took the time to explain the features instead of trying to get me inside to pressure me to buy the car that day. When I told him it was my first car and first day shopping he understood gave me his business card and told me that he hopes I will come back to see him when I was done shopping. And I did because he made me feel comfortable and welcome. During the buying process he explained everything and every step of the way. I recommend Mr. Daniel

Wanda Howard

26 de oct. de 2014

I just bought my 4th vehicle from Tejas. Always excellent customer service. My salesman Erick Dufau and Harvey the manager of pre-owned vehicles were wonderful. I am on a budget and Erick did not give up until I had the car I wanted at the price and payments that I could afford. Thank you both for such excellent service. Why go any where else when you have Tejas Toyota! I bought a new vehicle in 2000 from Melvin Shephard, He is still at Tejas and he still remembers my name. Tejas really cares about their customers.

Dlambert9

25 de oct. de 2014

My wife and I had just begun our initial search for a car for our son with not intention of purchasing tonight. Wade Anderson (our salesman) was wonderful. He was informative but not pushy, how every car salesman should be. Michele in financing was pleasant and all the documents were complete and ready to be signed when we went into her office. I would recommend Tejas Toyota and especially Wade.

Michael

20 de oct. de 2014

Great buying experience on my 2014 4Runner. Eduardo Hernandez was a pleasure to work with.

Gairy

19 de oct. de 2014

The gas tank heat shield came loose and I decided to take it in for the bolt to be replaced. I was charged $92.00 (diagnostic fee) for them just to hoist my car up to see that a bolt needs to be replaced....something I already knew. They quoted me $291.00 for some part that they needed to fix the loose shield. I got it fixed at a local mechanic shop for $35.00. I did one oil change there and two days later I decided to check the oil level. The oil was about 3/4" above the fill line. I will never go back there for any reason and will not recommend to anyone.

Loyal Customer of many years !!!!

10 de oct. de 2014

My husband and I along with our company are very loyal customers of Tejas Toyota and will continue to be !!!!

Larry Daniel

7 de oct. de 2014

Sales Consultant Melvin Shepard was referred to me by a co-worker. He is excellent salesman and didn't try to pressure me into anything. I asked about a 6 cyl. Camry, but he also showed me a 4 cyl. Camry that would have saved me money. We also talked about the Camry SEs. I chose the Camry XLE. There was a minor problem with the XM Radio. He called XM and tried troubleshooting the problem. He later arranged to have Service Dept. check the radio and I was out of there within 10 minutes with a functioning xm radio.

Holly Downey

4 de oct. de 2014

I just bought a Toyota Rav 4 from Tejas, this is the third car I have purchased from that dealership. As usual the sales person who helped me was great!! along with the Mgmt being very helpful too. Going through finance was quick and easy, and I was off in my new car. Thank you Tejas, for your wonderful sales team, and friendly finance personal. Sincerly, Holly Downey.

Arlene Thomas

3 de oct. de 2014

Quinton was great! My time was not wasted and I was treated very professionally.

Jank

7 de sep. de 2014

I had a good experence when buying my new truck.The internet saleman was great and followed through .But now that I m home with my new truck the only regret I have is that I didnt purchase the white one.That was my mistake and guess I will have to live with it.

BCWILLISTX

1 de sep. de 2014

Let me start by saying I'm a shopper like most and use the internet as my first resource. It is unbelievable to me the games most dealerships will try to pull on customers once they arrive at the dealership. I was drawn to a few dealerships within a 50 mile radius of my home after viewing offers on their websites. I could not believe the extent of deceit many dealerships go to in the Houston area. From No Haggle pricing posted on their own websites that do not exist when you arrive at the dealership to internet pricing offered on preowned inventory that you have to negotiate for when you arrive in person. In my opinion, if you value your own time, STAY AWAY FROM DEALERSHIPS THAT ARE REFERRED TO AS PLANETS, WORLDS, COUNTRY, ETC!!! Tejas Toyota was my last stop of the day as I was 40 miles away from my home in Willis, TX and ready to call it a day. When I arrived I met with salesman Corey Moore, told him I was interested in a 2014 Tundra, and he took me to there location on the lot. While they didn't have over 200 of the same 2014 Tundras like the other dealerships, I was impressed that they had a good mix of about 30-40 high end to base models, both 2wd and 4wd to choose from. With the help of Corey, I found the Tundra I had been looking for all day at other dealerships, in about 10 minutes time. We did not reach a deal that Friday night, however Corey followed up with me the next Monday morning and we came to a price that I was happy with over the phone. The drive out price was the better than what 3 other dealerships offered, and get this...IT ACTUALLY ENDED UP BEING THE PRICE WE AGREED TO OVER THE PHONE! Without going into a long description of why I bought from Tejas, yes they had the truck I wanted which definitely didn't hurt their cause. But I probably would had kept looking if not for the help of Corey Moore. Corey has figured out that sales is about connecting with the customer. All customers are different but they have one thing in common, they VALUE THEIR TIME. Once Corey saw that I was ready to buy, he moved the process forward in a professional manner and did everything possible to get me the best deal possible. If dealerships would make hiring staff like Corey Moore their priority instead of making a customer feel like they are at a carnival, I feel they would better their chance of getting new business and building repeat customers.

Greg the "Bugman"

29 de ago. de 2014

David was very helpful to me in providing the information I needed to make the best purchase possible. His manager Mr. Perry made sure to make me feel at ease and that I was selecting what I wanted/needed.

Connie M

23 de ago. de 2014

David Daniel was very helpful and did not pressure me into anything. The car needed a great deal of explanation and he was very patient with me. In fact, he told me to come back in a week, jot down any questions I might have, and he would continue to go over all the bells and whistles on my new Highlander. I was very pleased with the process.

Worlds fastest car buying process

20 de ago. de 2014

David McCall and Eric, the finance man, were awesome. What an awesome team. My buying/purchase process was faster/easier than shopping for groceries. It literally took me 32 minutes from the time I entered the door, sign papers and keys placed in my hand. I think they hold the worlds record for the fastest buying process in the Texas. Thanks Guys. I really like my car!!

Larry - 2014 Tundra 1794

12 de ago. de 2014

David McCall made this vehicle purchase one of the best experiences I have had while car shopping. From the quick response on the internet purchase query, to the friendly and professional treatment we received on the lot, we were treated to a no pressure, pleasurable visit which more resembled a drop-in visit with friends. David and team provided several options to test drive and gave great information and insight on the Toyota products we were considering. There was no sense of pressure, even when we noted we were going to another makers lot to try non-Toyota products. He simply let us know how the Toyota models we saw compared, and did not speak negatively of the other products we were considering. We are very satisfied with our purchase and the entire process we experienced there.

randy.osborne

7 de ago. de 2014

We were shopping around to replace our Suburban. We came into Tejas Toyota after striking out at several dealers. Wade Anderson met us in the lot and found out that we were looking for a specific kind of car at a specific price and it would be hard to find. Sure enough, Tejas did not have what we needed on the lot, but Wade went on the computer and found a vehicle that met our request (and Expedition) at another lot nearby. He had the Expedition delivered to Tejas within the hour. We test drove it and bought it that day. This process was so much better than any other car buying experience I have had! Thanks Wade!

kellymguy

4 de ago. de 2014

I went in to buy my daughter a new car. The service was excellent and we spent the best time in the dealership. The salesman was very nice and worked with us well.

Ted

30 de jul. de 2014

Sales staff was great. manager helped me with follow up and the service department has been resourceful.

Jeff Murfin

27 de jul. de 2014

3 time return customer! Very good experience with sales associate Corey Moore, he was very personable and professional. Would recommend this dealership to anyone!

Mrs. Fernandez

25 de jul. de 2014

Mr. Daniels was an excellent sales person. Even after a month of purchasing my Camry he is still contacting making sure everything is running good. I have nothing bad to say but thank you. Today I went to the dealership to get my licence plates put on and noticed that my windshield was craked. I spoke to Mr. Daniels and he was so nice to talk to his manager and they told me that I would get it replace for free. I am so happy they do not forget about their customers even after making a purchase.

Sheila Scar

22 de jul. de 2014

I took my son to Tejas Toyota to look at a new Tacoma. By mistake, I pulled into the USED car lot and was met immediately by Wade Anderson. I told him why we were there and he directed me to the NEW car lot, but told me he had a 2014 Tacoma in the USED lot and if I couldn't find what I needed to come back to him. After spending only a short amount of time with a NEW car salesman, we went back to Wade to see what he could offer. Although I didn't really plan on buying a car that day, I left with a 2014 Tacoma for my son. Wade was a pleasure to work with. He was very patient with all my and my son's questions and I never felt like I was being pressured. I felt like he was very honest with me and treated me with respect. I have bought several cars in the past, and this experience was, by far, the best one yet.

John "2014 Tacoma"

15 de jul. de 2014

Seemed to be honest and straight forward. No car dealer run around. Got straight to the numbers, made an honest and fair offer on my trade. Very little hagling. Cameron Tooney was easy going and a pleasure to do bussiness with. I will be back.

Toyotafan14

11 de jul. de 2014

I have read many reviews on here and most make no sense. This is the second purchase that I have made with Tejas, and they are by far the best group in town. The team there are superb and welcoming, and the atmosphere is that of a relaxed environment. There was never a second of pressure on me to purchase a vehicle that day. The Finance team worked with me, and never once did I feel that I was being "worked over". I felt as if the finance team had honesty and integrity. I walked in and walked out with my new car keys in hand. The whole process was relatively easy and relaxed. You pay for quality and I have definitely been treated right, with a vehicle that I know will be a part of my family for a long time to come. Everyone should take the time to actually come out and see this team in action. The location is going through some much needed changes, but don't let that stop you from your next car buying experience. HIGHLY Recommend!!

Ivan Munoz

10 de jul. de 2014

great and easy buying experience, dealership had the perfect vehicle at the right price for my needs. Salesman took the extra time to explain the process and gave thorough overview of the vehicle. Financing was a breeze, quick and easy. Drove out with a new truck the same evening.

slaforet

10 de jul. de 2014

I usually HATE the entire process of purchasing a car! I can't stand the games most salesmen play, the back and forth, the feeling that I'm being taken advantage of, and everything else about the whole painful process. I generally go in prepared to have my guard up, and did this time as well. However, from the moment I stepped on the lot of Tejas Toyata, I was met with professionalism and real customer service. I told the salesman what I was looking for and the price I wanted to hit. Instead of trying to sell me something "for only $3,000 more", Wade found the exact car I needed at the exact price I was willing to pay. There were NO games, NO hard-sell tactics, and NO feeling of being taken advantage of. From the manager to the salesman, service department, and finance people, I was met with nothing but determination to fill my car buying needs. This was the most pleasant car purchasing experience I have ever had in my life. We purchased a used car and after taking it to our mechanic, Wade made sure to have every request taken care of. I will definitely make Tejas Toyota and Wade Anderson the only dealership and salesperson I visit for my next car.

Sharon S.

9 de jul. de 2014

Thanks to David McCall and David Daniel for all their help! They made buying my car so much easier! Very personable and happy guys! Ya'll are the best!

Buzzard

28 de jun. de 2014

This dealership needs to be closed until the new building is completed. I thought I was walking into a 3rd world country. I arrived ten minutes early for a 5,000 mile service for my 2014 RAV4. An hour and thirty five minutes later and it hadn't moved an inch toward a service bay. I was told they were completing the paperwork when in fact it had never been touched. I watched them put it on the rack, rotate the tires, and drive it back to the lot in a time span of fifteen minutes. So much for checking fluids or anything else as indicated in the service manual. So much for the included service for the first 25,000 miles. They LIED to me and I won't be back. Oh...do you think it mattered that I didn't purchase my vehicle at Tejas? That's the first question the service writer asked me. I should have known I was in trouble!

Margo Rieves

26 de jun. de 2014

I started my experience on the internet. My contact, Michael, was a young man and I was a bit doubtful dealing with someone so young, but he turned out to be so knowledgeable and helpful. It was a very good experience and I ended up with a beautiful new car.

andymgallagher

17 de jun. de 2014

Honest dealer, keep appointments on time, knowledgeable about Sion, best way to finance. They saved me money! What more could a dealer do for you?

cynthiatevis

12 de jun. de 2014

This is the best, friendliest dealership I've ever purchased from. Everyone worked together so well to make this such an easy-to-use buying / leasing experience. We love our new Tundra, the lease price is very affordable, and we couldn't be happier!

MatthewGrimes

15 de may. de 2014

David McCall and the staff at Tejas Toyota were a joy to work with. They went out of their way to make the right deal for me and my family! When my lease is up, I will be going back to Tejas Toyota for my next car.

jvillot

26 de abr. de 2014

I CAN'T SAY ENOUGH ABOUT MY EXPERIENCE AND BRIAN STRICKLAN. I AM 70 YRS OLD AND HAD JUST BEEN HIT BY A TRUCK AND HAD MY CAR TOTALLED. MY DAUGHTER TOOK ME TO TEJAS TOYOTA IN SEARCH OF A USED CAR THAT WOULD BE A GREAT FIT FOR ME. SHE TOLD BRIAN WHAT MY NEEDS WERE AND WHAT PRICE I COULD AFFORD AND I HAVE TO SAY, HE WENT ABOVE AND BEYOND MY EXPECTATIONS. THAT SAYS ALOT FOR SOMEONE MY AGE, IT TOOK THIS LONG TO FINALLY MEET SOMEONE AS WONDERFUL AS BRIAN STRICKLAN. I WILL CONTINUE TO BRING MY CAR INTO TEJAS TOYATA FOR SERVICE AND IF EVER IN NEED OF ANOTHER CAR THIS IS WHERE I WILL BE PURCHASING IT. THANK YOU AGAIN BRIAN, FOR ALL OF YOUR HELP IN GETTING ME INTO THE CAR I NEED. OH! I FORGOT TO SAY THAT I REALLY LOVE THE CAR. IT REALLY IS ME!!!!! EVEN THE COLOR.

TinkaHenao

15 de abr. de 2014

Wade was a great help to me when I bought my car. He didn't rush me he took the time to help me figure out just what I wanted. It was an over all great experience and if I ever buy another car I would defiantly go back to him!

djjaime

8 de abr. de 2014

Been coming to brian since day one in 2011 amazing cars and amazing service he has given along with chris in finance great guys to come to and they make shopping for cars easy and not stressful. Ive recommended people to come to them and also just purchased another vechicle from them a week ago def the guys to come to.

tmichel

21 de mar. de 2014

They had a pre-owned vehicle listed I was interested in, so I called and made arrangements for my husband to go down there that day, which he did and spoke with David McCall. I then called David because we are in The Woodlands and they are in Humble and said "I want the vehnicle" We negoiated a price and that I had already pre-approved financing. I said what do I need to do to the close the deal until I finanlize the paper work with the lender. He said just sign the sales agreement. David sent me a SIGNED sales agreement and I immediately signed it and sent it back as well as he called my lender to confirm. My lender confirmed and then I called back to make arrangements to pickup the vehicle and he said that he sold it to someone else.....I got one excuse from David that the lender wasn't clear (lender by law can only give certain information) he was asking about what rate they gave me.....none of their business! The owner of Tejas Toyota told me the next day that they made a mistake and didn't know there was already a contract on the vehnicle. They are liers and cheats ! Can't trust them ! I never got a phone call back to try and find me something else.....they didn't give a darn. Found another vehnicle the next week from another dealer and they kept their word when they signed the contract. I'm glad there are at least honest dealerships out there.

Aisek

15 de mar. de 2014

Brian was a great guy he understood me and was very kind and welling to help me get a car.he has great customer service and I would go back for his customer service ..

rickypur

13 de mar. de 2014

We would let all of our family and friends know to come to Brian Stricklan at tejas toyota wonderful person would come back to him.

Jabett

5 de mar. de 2014

I was so very impressed with the salesman Brian Stricklan. He was the most personable customer service person I have ever had the pleasure to work with. His knowledge for the product he was selling is amazing. Answered every question I had and did not treat me as if he was in a hurry to get rid of a customer. I cannot say enough about Brian but I surely would recommend this business mainly for the great customer service I was shown. Between Brian and Gabriel Deluc, I was treated with so much respect I will definately send business their way. I was slow to move and could not get motivated very quickly due to the accident I was in and everyone showed me so much respect. Brian definately goes out of his way to treat a customer as they should be treated. He is an amazing person. Not like the persona that most car salesman give to the public. It was a cold and damp day and Brian was the only one that came out to greet me as I was driving the lot. That is why I purchased a vehicle from him. Great customer serviceElizabeth Currier

kay briston

1 de mar. de 2014

This had to be the best car buying experience I've ever had. My salesman, Brian Stricklan, and his manager, Sigmund Coker, made me comfortable from start to finish. I will definitely send my friends and family to see Brian.

EugeneFranklin

26 de feb. de 2014

My experience at Tejas Toyota was great. Our salesman, Brian Strickland, has to be the friendliest and most helpful salesperson I've ever encountered at a car dealership. He and his Sales Manager, Sigmund Coker, worked their magic and helped me get a great price and APR for a brand new car. I'm a first time new car buyer, and these two gentlemen went above and beyond to explain every step of buying a new car. Mr. Strickland and Mr. Coker are both exceptional at what they do. My wife loves the new Scion xB that we just purchased. I would recommend any and everyone I know to go and shop for a new car here. My next purchase is definitely going to be from these guys.

nfeese511

21 de feb. de 2014

My wife and I just bought a 2011 Highlander from Tejas Toyota. Kevin Young helped us out with the whole process. He was really nice and friendly. After going to a couple of other dealerships, we definitely felt the most comfortable with Kevin. We are very pleased overall with Tejas Toyota and Kevin!

Rebniked5

22 de ene. de 2014

They have a wonderful wonderful staff. They helped me get into a great car. Wouldn't go anywhere else. Highly recommend this place to everyone.

Fur_Munda

7 de nov. de 2013

Bought New Sequoia Sept of /2013. Had 2011 navigation DVD. Tejas refused to upgrade Navigation CD to 2013 edition free of charge or at discounted rate. Paid for Upgraded floor mats, New mats were thrown in back of vehicle.

barks1803

27 de ago. de 2013

Have purchased a car there before with good experience and they are not pressure type in their sales approach.They also offer great service support.

Anonymous

15 de jul. de 2013

To respond to Toyota's comment below... I'm sorry, if your dealership makes a mistake two times, how is it the buyer's fault? First, the dealer makes a mistake in giving a price for the incorrect car. Then, they "mess up" on a rebate...regardless if the rebate was actually $500, the dealership should not have made the mistake in the first place. That was unprofessionalism on both mistakes. Again, as stated, too much of a hassle to deal with. The mistakes cost this dealership a deal. ...and then to top it off, the potential buyer was pointed at and called a cheater. What horrible customer service. The buyer honestly thought there was a difference in the rebate at this dealership than at others...why else would there be a printed contract for a rebate with the term $1000 on it? If it's a mistake, then change the contract. Too many mistakes on the dealership's part and it cost them a customer. I have not been so disrespected before as well. Two have 3 grown men look at me in disgust and act as if they were the ones victimized? No thanks.

Java Patriot

8 de jul. de 2013

These guys made a deal with me, I repeatedly verified what the deal was. I even sign all paperwork for my financing, the purchase agreement, EVERYTHING!!! They said they needed to verify my trade did not have a lien(out of state) and therefore would DELIVER my new vehicle to me in the morning as the offices were closed. The next morning while I am reading my info for my financing and agreed payments they finally call and say they will not do the deal!!! All because they would have to pay a transfer fee of roughly $200!! I actually used my Texas address to make the deal happen knowing I would have to pay sales tax here!!! They knew EVERYTHING, I was 100% straighforward, had every scrap of paper on and for my trade, and they had me drive up there(over 50 miles) and home again for nothing but to get lied to! The sales staff is nice, but what salesman isn't? These guys are the typical shady used car dealer. GO ANYWHERE BUT HERE! You will waste hours or days, just to have them get an offer they like better at the last minute or just change their minds. CROOKED LIARS!

Anonymous

2 de jul. de 2013

The worst car buying experience ever. I don't know how close to buying a car one can get....a signed contract and everything...had to wait a day for them to get a car from another dealer, and I needed insurance anyways, but I go back to get the car and they increase the price. They backtracked and changed the price...even though we signed all the contracts...probably should've taken them to court but I don't want to waste my breathe or any money on them. I do not want to do business with them and you shouldn't either. Too much of a hassle to deal with. To top it off, three of them had the nerve to tell me to my face, one of them even pointed at me, inches away, calling me a cheater. No thanks.

Not a Tejas Fan

1 de abr. de 2013

My wife and I were shopping for a Toyota Camry and found one online at Tejas Toyota in Humble. The salesman confirmed the car was available, so we drove from Tomball to see it. When we looked at the car (2010 Camry LE), it was kind of dirty, but we didn't think much of it. The interior wasn't really detailed well. When I started looking at the car's exterior, I found one of the tail lights was broken. I checked the trunk and found that the cover for the spare was not attached and was warped and water stained. The salesman assured me that the car had been checked out. When I lifted the cover, the jack and tire tools were scattered around the spare, there was sand in the bottom and a scratched up CD was laying in there. He then pointed to another Camry next to us for the same price. I checked the tires and found they needed to be changed. We then told the salesman that we would not buy a vehicle from them. We ended up finding a much nicer Camry at West Houston VW that same day. I would not recommend Tejas Toyota for a used car purchase.

lolisfun65

25 de feb. de 2013

My experience at Tejas Toyota was spectacular!!!! David McCall was knowledgeable about all the vehicles, and really took the to make sure I got the car I needed and wanted. The finance department was excellent, timely and efficient. I was expecting the paper work to be hours, Melanie Steele and Chris Tinsley made it a quick and painless process.

ralph rifon

21 de jul. de 2012

Am sixty years old,and have bought several vehicles in me lifetime, but this has been the most enjoyable experience at a car dealership, by way far, thanks to MR. Mike Wilkes who worked very hard to earn my business also Tejas Toyota and their staff. Mike You are the Man! Thanks J.R.Rifon

jimdellecella

13 de mar. de 2012

I bought a 4x4 tundra from Tejas about a week ago and I was extremely happy with the sales guy kevin and he took great care of me. i got a great price and he didnt hassle me at all. He said he had only been there a few months but he was so knowledgable about there cars. I reccomend him for any questions you have and will be back for my next car.

Junk

29 de nov. de 2011

I had to buy a car for a family member in Texas while our of state. David was a huge help and very trustworthy. He helped in may ways that was above what is normally expected from a car dealer.Thanks David!Bob

Kris77346

19 de jun. de 2011

Today (06/18/11) I went to Tejas Toyota car shopping with my 18 y/o daughter. We walked into Tejas Toyota and they were obviously busy so we stood and waited for someone to come assist us. While standing there waiting, a large man (salesman?) sat at his desk and more than twice looked up at me only to ignore me. After standing there about 5 minutes a male customer enters the store (I am a female and mind you we are standing right inside that door) and the large car salesman runs right over to him to ask if he could assist him. I just stood there as my jaw dropped in disbelief! I said in a raised voice, "REALLY???" I explained that I had been standing there only to be ignored and a male customer walks in and he runs right to him. This less than a man car salesman tells me that they obviously are not going to be able to help me and that I could leave! We did just that. We left and went to ROBBINS CHEVROLET where we were treated very nicely and my daughter bought a 2010 Toyota Corolla. Way to go Tejas Toyota!! I'm sure Robbins Chevrolet appreciates that and the fact that it gives them more business. This was not racial discrimination as I am 42 y/o, upper middle class and white. It was very much sexual discrimination by that particular weasle. There was one car salesman who was much older who came over profusely apologizing for they way the weasle acted. The older gentleman was a sweetheart, but I want nothing to do with a business that employs people like the large weasle working for them!

voyger

15 de may. de 2011

When a dealer charges you an up charge for the privilege of buying a car form them, it says alot about how they do business. If they charge $5000.00 extra on a car it means they don't do much business and have to make it up somewhere. Do your self a favor and check their dealer rating in Houston and shop somewhere else. You will be glad you did

sbaker

13 de abr. de 2011

This was one of the best experiences I've ever had with a dealership. I dropped my truck off as a result of a noise I was hearing somewhere in the dashboard area. It turns out it was a loose bracket on the firewall in the engine compartment. It came loose when a local car wash place detailed my engine. I had tried furiously to figure out what the cause was to no avail. Mike, Floyd and Russell at Tejas went well beyond their normal process to troubleshoot, identify, and solve this issue. This is why I would recommend this dealership very highly to anyone needing their services. Our family has bought 6-8 cars and trucks from them over the years - they are our "Go-To" dealer because they are always fair, willing to go the extra mile with anything we need. I would recommend them to anyone in a heartbeat.Thank you Tejas

raileen

9 de abr. de 2011

I purchased a Rav4 from this dealership in 2007 with a typical new-car, high-pressure, low-customer-service experience. Trying to get it serviced at the dealership was a nightmare - hours of waiting each time. Once after being dropped off at the nearby mall for several hours while awaiting service, I was stranded there with children for over an hour after I phoned in (nobody ever called me) to find that my car was "ready." Upon finally being picked up and returned to the dealership, I was informed that the service I had requested HAD NOT EVEN BEEN PERFORMED because it wasn't yet time for that scheduled maintenance! I was happy to not spend money I didn't need to, but they couldn't have told me that before wasting half my Saturday and dealing with all the frustration and inconvenience? Also, I had purchased the fabric protection and ended up with a stain on the driver's seat I couldn't get out. They made a half-hearted attempt to remove it, then informed me I had to schedule a weekday appointment for that service; rather than lose time from work, I lived with the large unsightly spot for several years.All that being said about the dealership, I really loved my car. I recently returned to see about replacing it with a newer Rav4, and had a terrible experience in sales. The salesman was pushy and obnoxious and kept trying to get me interested in a more expensive vehicle. Toyota has become very proud of their Rav4 despite all the recalls; there was no wiggle room on pricing, plus I was flat-out insulted at the financing and the offer made for my trade-in. They seemed very uninterested in selling us a car, so we obliged them by walking out. I just bought a Mitsubishi from Gillman - it was a night and day difference, and I love my new Outlander, my new service department, and my 100K warranty! Don't waste your time with Tejas.

mikekief

17 de feb. de 2011

Great service, no hassels. Buying a new vehicle can be stressful, they were able to take the stress out of the experience. Sales personnel were very knowledgable and did everything possible to make sure we received the specific vehicle we were looking for. They will be highly recommended.

texan_176

6 de nov. de 2007

I used to visit Tejas Toyota's parts counter when I worked out at the airport in Houston. The parts counter and service departments were open until midnight on weekdays and it was just really convienient for me to stop by after work at 11 pm for misc parts and the usual oil filter. Any time after 10pm was usually dead in there so there was absolutely no wait time. You walked in the door and were greeted by the part counter man and great service followed. All of the people I dealt with at this dealer were friendly and nice. One of the guys even showed me what dealer cost for the parts was and what price I would pay since I was paying retail. My knowing this information did not change the price for me but was interesting to see. Of course, all dealers mark up wholesale prices 10-20% but I found Tejas to mark up less than other Houston area Toyota dealers. The cashier on duty at night was also friendly and would make small talk with me instead of keeping it all business and cold. I would point anyone to Tejas Toyota for parts. Be sure to go late at night to avoid the crowds and deal with the best people at this dealership.

sam

11 de oct. de 2003

I paid for a replacement of transmission pan gasket along with fluid change. After picking up car I notice an oil leak and lhe dealer asked that I return the car. He put it on the lift and said I had an engine oil pan gasket leak and wanted to repair it. He pointed out the leak while it was on the lift and at the same time I looked at the transmission pan gasket and noticed it was not even touched. I showed the service advisor and he said OOPS! Sorry we did not do the work and will jump right on it. The service advisor would not give me a receipt of the REDO.