Katie P

8 de sep. de 2021

I took my vehicle for Alignment elsewhere, when I was told that my rear tire is wobbly, and need it looked further. I called the service manager Mr. Paul to see if 1 of my 2 warranty’s will cover the the repair cost. He agreed to have Billy look into it and find out Paul the service manager was so welcoming , he immediately spoke to Billy. The following week I brought my car and went to see Billy, who was absolutely the nicest. He listen carefully, telling me he need to keep the car overnight. He had the part available as well, since I need a car to go to work, he immediately called the car rental company to pick me up and provide me with a vehicle. From when I dropped of and picked up my car, everything went smooth. I was impressed and couldn’t be more grateful. If you go to Ford Service Department ask for Billy, he is very knowledgeable and personable.

Tami Briggs

3 de sep. de 2020

I shopped ahead online, communicated with Dave, and got exactly the vehicle I wanted. I am thrilled with my purchase!

HIRPA SILESHI

2 de sep. de 2021

I'm really pleased with this store; really friendly. Chrystal Miller is so nice and friendly. She's so passionate for her job and she really knows how to handle customers so professionally. I'm so glad that I visited the San Leandro Ford store and served and satisfied beyond my expectations. Thanks Crystal and other employees as well.

Diane Sanchez

11 de ago. de 2021

I called and made an appt for an oil change. I received a call from Duke confirming what I wanted done and asked if there was anything else Ford could do for me while it is at the dealership. I explained that if it wasn’t a safety matter I would like to wait on anything else as I had just had my brakes replaced and needed to wait for a bit. He was kind and understanding and did not do the hard sell and my car was ready as promised. It was a great visit and a big thank you to mechanics and Duke.

Lynda Wilson

11 de ago. de 2021

I appreciated Billy my service tech. Very pleasant to talk to with no pressure. Would have liked to have thank Dr d him personally but didn't see him.