Gabrielle Bennett

18 de jul. de 2016

I leased a 2016 Focus and I love it! The service was fantastic! The staff was friendly and very helpful.

Stacey Willman

16 de jul. de 2016

Very pleased. Gary scherger is he best. Car repair always gets done... Too expensive though.

Janette Brady

11 de jul. de 2016

The staff is always helpful and work is done professionally. Vehicle clean when we get it back

David LaGrange

8 de jul. de 2016

Excellent staff; no high pressure. Very helpful, selecting the vehicle.

Lisa Michaels

29 de jun. de 2016

Salesperson Gary...awesome! Personaable & professional..AND, like any good salesperson, he got me to spend more than I wanted, and I don't even feel that bad about it! I got a quality vehicle that suits my current needs.Amanda (Finance Mgr.),was also professional and personable.Very pleased with Reineke-

Mark Kontak

28 de jun. de 2016

It was a great experience. They worked with my payment requirement and found me a lender. The truck looked great when I picked it up and with a full tank of gas!

William Callif

28 de jun. de 2016

The staff was very helpful and very personable. They called me at important steps during the process and made getting my first car very easy. My grandfather, George Kidd, as long as I can remember has gotten his cars from this particular dealership and now I know why.

Paula Pauly

26 de jun. de 2016

I purchased a 2016 Focus Hatchback. The service and staff were pleasant and helpful. I would give them 5 stars to sure!

Tami Fugo

22 de jun. de 2016

This was the smoothest purchase ever!!!! I spoke with Mark on one day and the next day he followed up with a phone call. Being that Tiffin is 2 hours away, I wanted to negotiate everything over the phone....including my trade. We negotiated and at 5 pm we were on our way. We walked in, chatted for a moment, went in and signed papers and was back on the road within 45 minutes. I am very happy with the vehicle and the service I received. Thank you!!

Mark Olnhausen

11 de jun. de 2016

Very helpful sales staff. I drove an hour to find a car at Tiffin Ford because they have always been very customer focused. This experience was just as good as the first time.

Dennis Shawberry

10 de jun. de 2016

Emergency situation due to some travel requirements. Christine was able to work me in quickly to determine if my vehicle was drivable and found out that it was not. She worked with Dan and they were able to provide me a vehicle for my trip. My truck was returned to me very clean and detailed.

Tammy Oestreich

29 de may. de 2016

You answered all the questions about the car I purchased.. And you treated me with respect not a dollar sign.. I will do business with you in the future.. And I am very happy with my car.. thank you..

Cory Krieger

20 de may. de 2016

Very helpful with every aspect of the purchase and service.

Milynda Binder

20 de may. de 2016

Very courteous and helpful. Very kind. Absolute great customer service and then some! I could not have asked for better service. Ty

Michael Reser

17 de may. de 2016

This was a warranty repair service call ... while the service performed and the related contact with personnel was great, I'm just a bit disgruntled that almost every Lincoln I have has had some type of front suspension issue.

James Thompson

16 de may. de 2016

I purchased a 2013 Lincoln MKX. It was one of the cars on my list that I would purchase. My salesperson worked with me to make the deal that fit within my budget. I was happy with the interest rate.

Katherine Corthell

11 de may. de 2016

MKZ leased. 100% Happy with the service from Gary Scherger. He is very helphful finding you just the perfect car.

Patrick Kerr

9 de may. de 2016

Great service. Done on time and they even washed it.

Jacob Ash

7 de may. de 2016

Found a truck on-line and called. They had it waiting for me when I got there. Always a pleasurable experience. Will be back for my next new ride.

Barbara Robison

6 de may. de 2016

I buy from the dealership and get all service done there. I am confident with the services i receive

James Hardesty

6 de may. de 2016

We love our Ford Expedition , love the king ranch ! The staff is excellent, especially want to thank Clayton Neal , excellent person to deal with !

Chrystal King

25 de abr. de 2016

Tiffin Ford is the only place I will go to not only purchase a car but to have maintence done on my car. They always take good care of me.

James Hardesty

25 de abr. de 2016

First off Clayton Neal is a pleasure to work with , this young man is very professional , courteous and knowledgeable, a real asset to your team for sure. We love the expedition !

Brad Willoughby

11 de abr. de 2016

The people and service at Tiffin Reineke Ford are great

Patsy Reynolds

4 de abr. de 2016

My husband and I live two hours away from Tiffin Ford however, we have purchased two cars and two trucks from them. Living in Columbus I definitely have a lot of dealer options that are much closer. The customer service that Tiffin Ford provides is something that I have not seen with other dealers. The sales department is not pushy at all. Financing has always been such a breeze with them. They will deliver your new car and pick up the old. We had a very small issue with one of our trucks and they drove a replacement car to us and picked up the truck for repair, drove the truck back to us in perfect condition. The gentlemen who deliver the cars are kind and considerate. I cannot say anything but great things about this dealer. They treat you like you are the only person at the dealership. Bill Reineke is very kind and thoughtful.

Joel V

4 de abr. de 2016

Ford F-150 XLT EXCELLENT SERVICE AND FRIENDLY SERVICE.

Matt Kraut

24 de mar. de 2016

So, I live in Findlay and we chose to miss work to bring our car to Tiffin because the service department in Findlay is complete garbage. Terrible customer service. They also kept telling me that they couldn't get the full tank in because it was out of stock. The Tiffin people had no issues. I wish the Reineke's knew what was happening over there. I will never go back to the Findlay store. Boomer was great and personable in Tiffin. I highly recommend the Tiffin shop for service.

Kathleen Wise

16 de mar. de 2016

I had an appointment and my car was taken in on time. The part that needed to be replaced was under warranty so I was quite pleased. Ronda Posey, who helped me that day at check in is very friendly and capable. I'm glad she's there.

Brian Shiflett

23 de feb. de 2016

I communicated via email and all my questions were answered completely and in a timely manner. I live approx six hours from the Tiffin dealership and had no reservation about making the trip to purchase the vehicle. You rarely see this level of professionalism when buy a car these days. Tiffin employees do a great job! They make you feel welcome throughout the entire purchasing process. I just may make my next car purchase at Tiffin Ford.

Gae Beckley

12 de feb. de 2016

My experience was great, I highly recommend Reineke Ford in Tiffin, Ohoi, Thier staff & facility is outstanding!

Harry Mock

7 de feb. de 2016

Best experience of my life. Told Keegan how much we had to put down. How much we could pay and he surprised us by putting us in a brand new Escape. The finance department went above and beyond. My credit isn't the best but they got me a %5.9 interest through Ford Motor Credit.I am definitely a customer for life.

Oliver Verdult

6 de feb. de 2016

Was able to make a great deal on a red Ford Edge. The help I got was great as this was my very first purchase.

Esther Fry

2 de feb. de 2016

2015 Lincoln MKC . Service was great ! Yes they were very helpful !

JODI Roszman

1 de feb. de 2016

LOVED SERVICE WRITER AND DEALERSHIP WAS VERY NICE INSIDE.. SALES STAFF WAS VERY HELPFUL AND I DID NOT FEEL PRESSURED. I WILL DEFINITELY TELL OTHERS ABOUT MY EXPERIENCE

Brian Rowe

29 de ene. de 2016

thank you for your valued services delivering more than expected by truly knowledgeable and customer service pros . thanks again your services excel and are never forgotten.

Thomas Welter

23 de ene. de 2016

I brought my car in at my appointment time and the service was done promptly and at a reasonable price. Thank You

Linda Garcia

23 de ene. de 2016

nothing special. great service.000000000000000000000000000000000000000000000000000000000000000000

Elizabeth Bowlus

19 de ene. de 2016

I brought in a 2015 Ford Escape. The serviceman that answered the phone was very thorough and set up a very timely appointment. I only waited an hour for my vehicle to get in, tires rotated and filled, tires checked (I had a low tire), fluids filled, and an oil change. I couldn't be any happier and I would recommend Tiffin Ford to anyone!

Mary Hohman

15 de ene. de 2016

My appointment was scheduled, they kept my car and sent me home witha loaner. The service was very good, fast and complete. The employeesat Reineke Ford Tiffin are always very helpful, courteous and friendly.I observe this attitude with each person in the scheduling area treatedthe same way. The repair was made correctly completed and in a verygood time frame.

Sandra Tank

12 de ene. de 2016

Staff is always pleasant and helpful!! I even received a clean interior front window... very Grateful for that!

Gregory Smith

12 de ene. de 2016

Shaun was very helpful in making our decision to put a starter on the truck and Boomer was very helpful in getting it taken care of. Thanks!!

Gary Scherger

11 de ene. de 2016

I AM ALWAYS TREATED WITH CLASS AND RESPECT WHEN I GET MY CARS SERVICED AT TIFFIN FORD. RHONDA DOES AN EXCELLENT JOB.

Curtland Smith

31 de dic. de 2015

My son was in for the holidays and I needed to get his car serviced before he left for Florida, the service dept. was able to work his car in the schedule that day. This was one less worry knowing his car was safe for the trip. Many thanks for being there in time of need.

Terrence Hoening

24 de dic. de 2015

Great service as always !!! Helping the customer with sincere attitude.

Kimberly Orwig

12 de dic. de 2015

I'm leasing a new MKZ. Tiffin Ford searched high and low for the correct color and stereo system. Service was excellent and the kindness of the staff was incredible. The Tiffin dealership is outstanding.

Tammy

7 de dic. de 2015

I had a remote starter put on my Lincoln. Very helpful and with customer service a priority to me, there were smiles were on almost everyones face! It's a great team!

Carolyn Schmidt

7 de dic. de 2015

Treat you very good. Very considerate never met a ford dealership this great!

John Cochran

5 de dic. de 2015

2013 Fusion. Nice car. Had several recall notices to be tended to. The staff got the parts and scheduled the service right away. Gave me a ride to work and back after the work was completed. Everyone was very friendly and helpful.

Katherine Tardiff

3 de dic. de 2015

I have never worked with an institution that was more helpful and willing to do anything to improve the buyer experience. They were always pleasant to work with, I have to give special credit here to Amanda Byrd.

Carl Long

30 de nov. de 2015

Service is always fantastic for any of my vehicles!

James Rogozinski

30 de nov. de 2015

Lift kit, new rims and tires installed on my F350....look fantastic

Glenn Biever

30 de nov. de 2015

Everything went well and I am very pleased with the service

Tiffany Dugan

28 de nov. de 2015

Quick and courteous! The service is first class! I always have my vehicle serviced here.

Steven Genet

26 de nov. de 2015

We have three Ford Focus cars, two purchased from Tiffin Ford. They are excellent cars and Tiffin Ford does excellent service,

William Voelker

26 de nov. de 2015

We will recommend dealership to friends and family.

David Welter

23 de nov. de 2015

Service was pretty good, and the staff were very friendly and helpful.

Matthew Freeze

19 de nov. de 2015

I purchased a used Ford F250. I live 2.5 hours away and made the drive because of the low haggeling over price. I made what I felt was a fair deal and it was excepted over the phone. I showed up at the dealership and the deal was honored. The sales staff were excellent and we spent more time going over the trucks features than anything else. Financing was super fast, informative, and easy. Excellent dealership and I'm sure I'll make the drive again.

Betty Gower

17 de nov. de 2015

I have a 2015 Escape which I really like. I don't know what they did when they took it to the shop. It was a recall and i don't know what the recall was about. I know they probably took care of it as they usually do. I have lots of faith that you will do whatever has to be fixed. They came to the house and picked up the car and brought it back. The fellow that picked it up was very nice. I would recommend your dealership to my friends.

Mark Chudzinski

10 de nov. de 2015

Everything was performed to complete satisfaction. Thanks Jim, Rhonda and Boomer and staff!

Brad Willoughby

9 de nov. de 2015

All went well, timely and courteous staff at Tiffin Ford

Joe

9 de nov. de 2015

We purchased a 2013 Ford Explorer. The whole staff was great to work with. We felt informed and comfortable with our decision. We love our new (to us) SUV!

Renee Williams

6 de nov. de 2015

Stopped to set up appointment for an oil change. They were able to do it while I waited....tires rotated and put on new W Wipers. Out in an hour. Always a good and thorough job. Thanks guys

A. Brown

6 de nov. de 2015

I have purchased every car and leisure van, I have ever owned, including my 'first' car, back in (1970), from the Reineke Family - (Fostoria, Ohio) / ( ReinekeFamilyDealerships.com ). I have always received 'BLUE RIBBON' (SALES - SERVICE & SUPPORT) with 'each' vehicle. I have always been treated like 'Family'. THANK YOU

Andrea Wagers

31 de oct. de 2015

I got a Ford Fusion and I love it. The staff was amazing at helping me find the right car. The payment lady was a little moody but other than that great service

Michael Reser

28 de oct. de 2015

Everything was handled quickly and efficiently. Personnel and facilities are excellent.

Sharon Scott

23 de oct. de 2015

We have been shopping with Reineke/Tiffin for well over 13 years. In that time we've purchased vehicles for not only my husband and myself, but now our adult children. Your outstanding service is why we keep coming back. In fact, about nine years ago, we moved out of state, but we have continued to purchase cars from Reineke/Tiffin because you value our business and loyalty and we value your service! My daughter tells us we should line up all our cars (4 right now) and take a picture and send to you with slogan "Get your key from Reineke because we all did!" We anticipate remaining very loyal customers for many years to come! As a shout out, Gary Scherger(our salesperson)and Amanda Byrd (finance) are super to work with and deserve high praise for how easy they make the car buying process.Thanks for all you do!

Nicholas

21 de oct. de 2015

My car recently got hit while parked. I had it towed to Reineke Collision Center in Tiffin. The body shop was very accommodating and worked perfectly with my insurance company to handle everything. Couldn't ask for anything more!

Aaron Gerlach

21 de oct. de 2015

The service was good but compared to other dealerships I have been at, the waiting room while your vehicle is worked on is probably the worst I've been in.

Mark Grine

21 de oct. de 2015

Service was awesome! The staff is friendly and very knowledgeable about Ford products. There is no pressure to purchase from the sales people and they make it a pleasant experience.

Vicki Ohl

17 de oct. de 2015

Leasing MKZ. Needed quick service check before a long trip. Reineke was very accommodating and squeezed me in, despite my late request. They gave me a ride back to work, and returned the car to my workplace.They also corrected several recalls for which they had received parts....and gave me a candy bar!

Ryan Zinn

14 de oct. de 2015

The service and sales staff did a wonderful job coordinating our service and the use of a loaner that day. We play to buy a Flex from Tiffin Ford in a few weeks so it was great to have an extended test drive of a Flex while our Escape was being serviced.

Terence Brown

14 de oct. de 2015

Everyone was helpful and professional. I was offered bottled water. I was also given a free candy bar. Excellent customer service.

Mary Colburn

13 de oct. de 2015

I purchased a pre-owned certified Lincoln MKX. Mark Tooley was my sales person. He was very helpful ,polite and did not use any high pressure tactics.. All service and staff were up and beyond helpful. When I am ready for another car, I will certainly return to Tiffin Ford.

Laura Wetherell

13 de oct. de 2015

My turn signal was out on my 2015 escape. The staff was excellent and fixed my car quickly and efficiently, even sweeping it out and washing it for me.

Ora Preston

13 de oct. de 2015

I have been very pleased with my 2013 Lincoln MKS. I am getting about 27 MPG, which I think is pretty good considering the size of the car. My service has been great, especially since it is covered by the 100K warranty, which means there is no charge to me. Thanks Tiffin Ford.

Brandy Fredritz

10 de oct. de 2015

The no hassle form of service was excellent! I happened to stop by "window" shopping for a used vehicle. Found exactly what I was looking for and the sales personnel was excellent during my test drive and decision making process.

Brenda Goshe

9 de oct. de 2015

It was a complicated protracted repair. But the service department staff did a good job of handling the sequence of events

Angela Mcclenathan

9 de oct. de 2015

My vehicle had a recall, then another and a key issue and the staff in the service department was awesome. They are always friendly, recognize me and are very helpful so that I am not inconvenienced. The service department is one of the main reasons we continue to lease through Reineke Ford.

jpiddle

6 de oct. de 2015

Dunno if it is thier fault, but one month after the cv shaft was replaced, the cv seal wouldnt stay in tranny. After they replaced the seal three times they said i need a New transmission. Funny i didn't have this problem before it got serviced at tiffin ford.

Rita Willman

5 de oct. de 2015

Had a recall on our Lincoln MKZ. They gave me a car to use while they were repairing the problem. They kept me informed of the progress, so much appreciated.

Michael Grothaus

29 de sep. de 2015

Always a good experience. People are friendly and the oil change typically gets done before the appointment was even scheduled...

Mark Kontak

25 de sep. de 2015

The service we received was excellent. They took care of warranty items and did their normal inspection. Very pleased with the job that was done and the people that helped us.

Kelly Sholl

21 de sep. de 2015

GREAT SERVICE, EASE OF ACCESABILITY, WORKS AROUND MY SCHEDULE, FRIENDLY

Teresa Jones

20 de sep. de 2015

My car has a rattle since I picked it up that was not there when I brought it in.

Michael Marks

18 de sep. de 2015

i asked the service people to make sure there wasn't any oily finger prints anywhere and i wanted the drain flow area wiped off also so there would be no dripping oil on my garage floor and it was done as i asked thank every one for doing there job.I will be back for future service and hope that i will be pleased again

cindy dunne

15 de sep. de 2015

Reineke Ford was caring and quick to respond to my issue. They listened and found the problem and fixed it. The service was outstanding! I am very grateful to have access to a place I can trust to take care of my car! Thank you Tiffin Reienke Ford and to all of your team.

Patrick Kerr

13 de sep. de 2015

Excellent service! Needed to get in and out in a hurry and got it.

Carl Long

11 de sep. de 2015

Rhonda in the service department is FANTASTIC!! I was able to get my vehicle fixed that had some problems to it that day. Rhonda called me to inform me what needed to be done and said that they could take of it that day!! What a great feeling to know that you don't have to worry about getting the vehicle back in to get it fixed!!

Ryan Michaels

11 de sep. de 2015

I recently purchased a 2013 Ford Edge from Reineke Ford in Tiffin. Everyone that I delt with in this process was very helpful. This had been the most enjoyable car buying experience I have had. I will be using Reineke Ford for any future vehicle purchases and will be recommending them to all my friends and family.

Joseph Gilmer

31 de ago. de 2015

We purchased our 2013 Ford Escape because of how fantastic the service department is. They have taken care of three Ford fleet vehicles that I've driven over the past 12 years. When the time came to purchase a new family car, we only shopped at one dealership.

Elizabeth Peck

27 de ago. de 2015

I dealt with Scott Whiteman as my salesman and he did an excellent job! I was there by myself for most of our interactions (my husband was at work) and he never made me feel stupid and never "talked down" to me, as I have heard stories of salesman doing when a woman is by herself. I felt comfortable the whole time. He was very nice and courteous and answered all my questions. I dealt with Amanda for the financing portion and she was amazing! Very warm and friendly, very informative and seemed to know her job very well. I give both of these employees very high marks!!

Cory Krieger

27 de ago. de 2015

Thanks again Reineke Family, great service and people

David Davies

25 de ago. de 2015

Scheduling the car for service went smooth. The technician explained what was causing the error and was able to clear the error. We still need to monitor, but looks like everything is in good order.

Elijah Miller

22 de ago. de 2015

I have now purchases a Ford Flex and focus at Reineke ford in tiffin and recommend them to all my family and friends. Customer service is exceptional and top of the line. The feeling and experience they give u when u walk in or walk out is like no other when you purchase or lease a vehicle.

Barbara Mehling

21 de ago. de 2015

I purchased a 2010 Jeep Liberty. The sales staff were very friendly and professional. The process of buying and trading went very smooth.

Phyllis Hays

19 de ago. de 2015

Dropped the car off.....went and ran a few errands. Got a call shortly later that it was ready. Very satisfied. Thanks for the great service Rhonda and Jim and Boomer!

Gae Nell BECKLEY

17 de ago. de 2015

My experience was outstanding, I would recommend Reinke Tiffin Ford to everyone!

Ann Dean

15 de ago. de 2015

Bought a 2014 Ford Focus. The service was excellent Gary Scherger is an excellent salesman and did alot for us. I really appreciated all of his help. Great Job Gary.

Linda Niederkohr

14 de ago. de 2015

Excellent service department. Very friendly & helpful.

Linda Brookes

6 de ago. de 2015

Got right in on time and out in a reasonable length of time!

Karen Henry

3 de ago. de 2015

Service was very timely and staff were very pleasant and helpful. Waiting area was very clean and had adequate seating for everyone waiting for their vehicle. Staff kept customers updated on the status of their vehicle.

Zachary Felton

3 de ago. de 2015

The service was great. The car was exactly what I wanted and my 2016 Ford Fusion is perfect for what I need.

Melanie Leland

30 de jul. de 2015

Purchasing my 2005 F150 from Tiffin Ford was a pleasure! I was shown the same courteous attention that customers buying the 2015's receive. Sending a big "Thanks" to Clayton & staff for making it such positive experience.

Michael Bordner

29 de jul. de 2015

I purchased a 2015 escape SE. The staff was professional, courteous, and helpful. Even members of the sales team not directly involved in the sale pitched in to help answer questions when the person conducting the sale had to help other customers.

Raymond Kilen

28 de jul. de 2015

awesome jobawesome salesman scott whitemanbest dealmoney talks

Carol Frey

28 de jul. de 2015

coffee in waiting area needs instructions unless it isn't for customers?

Marlene Caudill

27 de jul. de 2015

pleasant quick with everything done and out the door

Rhea Adams

25 de jul. de 2015

We were very pleased with the staff and how we were treated the staff went out of their way to make sure that we were very satisfied.

Kimberly Whitmer

23 de jul. de 2015

2014 Ford Escape. Service excellent. Staff very helpful. Our salesman was on vacation the week that we purchased our vehicle and Sales Manager Brad Lonsway closed the deal with us.

William Voelker

23 de jul. de 2015

My wife & I have discussed getting new vehicle. Our youngest son lives in CA and we drive out. A month ago I started working as a courier for Old Fort Bank. The vehicle they have me drive is a 2013 Escape SE. That is how I found out about the vehicle and started looking into it. Then I found out about the no interest for 72 months. With that, rebate, and Z plan it was a great opportunity. So we pretty much knew what we wanted and decided on 4WD after we both drove it. The sales person Clayton Neal was extremely nice as well as Brad and rest of employees. The Ford product sold itself; however, the "Reineke Family" made buying it a relaxing. I would recommend Reineke Ford to anyone.

Carl Long

21 de jul. de 2015

Just make sure you DON'T talk to Jim Distel about service for your vehicle, make sure you talk to the reliable Rhonda or Boomer in service, they make sure your car is running correctly!!

Richard Reser

21 de jul. de 2015

The service department was both timely and efficient. I was very surprised and happy to see a sparkling clean car returned to my office!!

Patrick Kerr

21 de jul. de 2015

The service was great as usual. My vehicle was ready when promised and at the quoted price. The staff was friendly and helpful.

Barbra Depinet

14 de jul. de 2015

They were very prompt on taking my car in at the appointment time and the wait was less than expected.. Everyone there is always very friendly and helpful...

Janis Fish

13 de jul. de 2015

Made appointment for an oil change, Got in that same day and was very happy with the service.

Larry Nicholson

12 de jul. de 2015

The saleman was very helpful in getting me a good deal and communication was great.What I didn't get was taking me through the trucks systems,radio syc,phone system four wheel drive. The finical person was great and and very helpful. Her knowage was perfect.

Lisa Gelinas

11 de jul. de 2015

The focus was brought in for a recall and was repaired earlier than expected when it's symptoms worsened. Everyone in the service department was friendly and cared about my concerns of my 16 year old driving in a car that was not running properly.

Kevin Benfer

10 de jul. de 2015

had problems with steering wheel volume controls it was a hard diagnoises but they got it right. very happy vehicle is a 2013 f-150

Renee Williams

10 de jul. de 2015

A big thank you, again to Jim and the entire crew. Needed ball joints and a wheel bearing. All done in less than 24 hours. Got a ride home and car delivered next day, I know you guys were very busy and I truly appreciate how quickly I had my car back. THANK you ALL including the guys for the ride. Renee Williams

Marty Huffman

9 de jul. de 2015

Very friendly and helpful. Took great care of me. They took the time to explain everything that was being done. Went above and beyond.

Brandie Gruss

8 de jul. de 2015

I was a little disappointed that rather than correcting the misentry, I was just told they didn't enter the "works" on my previous visits and that's why I never received the rebates for 2 services--they apparently didn't enter that they rotated my tires? Anyhow, I love the staff they are always friendly and helpful, I will be returning and even referred my friend Heather McSuley who came in later with her Ford Focus on the same Tuesday. :) Great job guys!!! Proud to have you in our community.

Denise Martin

8 de jul. de 2015

Clayton Neal did a fantastic job. He showed me every feature in the Ford Escape. Not only did he know the car...he knows the importance of taking care of the prospective customer. In the sales process, if they did not accept my final offer...my only regret would not have been not getting the car but not being able to close the deal with Clayton. Thankfully, we worked out all the details and Clayton is still taking care of every detail...even after the papers were finalized. I was having an additional items added and he kept me informed of the progress and the completion was done before we had expected! He truly "gets" customer service. All the sales team and the paper processing went smoothly and in a very friendly and professional manner...you have a great team!

Paul Sammet

7 de jul. de 2015

It was a very smooth transaction salesmen were very helpfulVery comfortable

Ludy Prenzlin

6 de jul. de 2015

I had my oil changed and tire rotated on my 2013 ford focus and it was very good service. Rhonda is always very nice & very helpful; same with the cashier(don't know her name). I always get great service at tiffin ford. :)

Sue Snavely

3 de jul. de 2015

Couldn't be happier with Gary Scherger and Amanda Byrd at Tiffin Ford...and I love my new 2015 Edge.

Leah Parkman

2 de jul. de 2015

I purchased 2013 Nissan Cube. I appreciate the personal consideration I was given, I felt that my feelings matter.

Ronald Creeger

1 de jul. de 2015

Very well taken care of. Well satisfied, this is a very well operated dealership.

Ruth Brown

1 de jul. de 2015

Always have good service. One happy customer. We are always greeted by employees. They make you feel right at home. The service waiting area is very nice and comfortable. We have been pleased with all the service we have had done at Tiffin Ford.

Debra Britton

29 de jun. de 2015

Rhonda was very helpful. The use of a loaner car kept me from missing work. Yeah!

David Shine

29 de jun. de 2015

I have already submitted an evaluation. Please do not innundate me with several requests.

Gary Espejo

29 de jun. de 2015

purchased a 2015 flex from Mark Toole- We have purchased several autos from Mark over the past several years and he has always done on excellent job in finding us what we wanted

Dennis Niederkohr

27 de jun. de 2015

Great service. I don't want to have to fill out one of these surveys every time I come in for service. From here on out if you do a bad job, believe me I'll let you know.

Robert Harper

25 de jun. de 2015

Dealer took the car in on short notice and fixed problem without delay.

Jeff Pocock

24 de jun. de 2015

Outstanding communication and service, on schedule and great quality. Glenn and his crew are very good and personable!

Karen Hager

19 de jun. de 2015

I felt the length of time you had the car could of been shorter....

Fordguy354

29 de nov. de 2014

Don't expect anyone to wait on you if you drive up in an older vehicle. I was there to buy a brand new truck that I had already found online.

Buckeye Cowgirl

26 de sep. de 2014

I was looking for a car for my mother. I picked out two then brought her to the dealership. We were approached by a salesman (Shawn, I believe) who took us on a test drive of each vehicle. My Mom decided on a car. She had two trade ins so I brought each in to have them evaluated. We reached an agreement on the deal. It was an overall great experience!

Stop and smell the Roses

19 de mar. de 2014

We were in the market to buy a vehicle and we got the "ROYAL" treatment from Tiffin Ford. Our friend and service rep Eliezer Lebron spent practically a whole day with us making sure we test drove the right vehicle and researched each vehicle we looked at. Car buying can be very stressful, but we were put at ease in our buying process to take time to make our decision. We had a few things that needed looked at on the vehicle as well as some extra things we paid for to have added on to the vehicle. The service was great and the work was excellently done. We were even given a rental car to use while our vehicle was being worked on. When our car was finished, it was driven to our front door!!! Can't beat that for service. Both Mark Dyer and Amanda were very helpful with the paperwork process. And when our car was returned it was detailed by Aaron Britton. That is what you call real service in a thankless world. Please take a moment to check out Tiffin Ford and get the best car buying experience!!!!

Mely from NY

19 de mar. de 2014

I just happened to be looking at their www.drivereineke.com saw a car I was possibly interested in, so I decided to call and spoke to Eliezer Lebron. He made the process so simple and easy and answered allllllllllll my many questions. I live in NY so I was thinking if I have to pick up the car in Ohio I would. Eliezer and Mark Dyer both explained the different options I had either buying a used car, leasing or financing a new car. They helped me decide and I went and bought a new car. BEST part was that they brought the car to my front door 500 miles away. When I got the car I had no doubt that I made the right decision. Peace of mind...I recommend this dealer hands down. Ask for Eliezer Lebron he will steer you in the right direction, THANK YOU! :)

Minivan Mommy

10 de mar. de 2014

This has been the best car buying experience I have ever had and if you know me you know I have had a lot of cars in my life so far! A fellow witness and facebook friend Eliezer Lebron at Reineke saw my post asking about Chrysler minivans a few weeks ago, he asked me what I exactly wanted and when he found it his description was just what he said, not like others that say "oh its nice and clean etc" and I get there and its nasty and nothing like the pictures! Plus his dealership is kind of far from my house but he just said "no problem I will drive the car down to your house and let you drive it for a day or so cause I don't think a quick test drive is enough, I want you to feel comfortable and love what your buying, and if you like it cool and if not no biggie I will come pick it back up", and that's what he did he drove the 2 1/2 hours to my house and took my mercury mountaineer cause I wanted to trade in for appraisal and avoid having to sell it myself etc. I told him the deal I wanted, the next day he talked with his associates and BOOM we got our deal then he drove back down the 2 1/2 hours to my house the next day with the paperwork to sign and gave me the other set of keys and picked up the title and extra key to my SUV. Never had to leave the comfort of my own home and got exactly what I wanted and the price I wanted, with no pressure and I already knew he is an honest guy! Booyah! I would definitely recommend him to everybody near or far, Ohio or California seriously they deliver that far!