alex avli

15 de nov. de 2016

Jamie was More than professional in helping us with our decision to Lease the 2017 Jeep Grand Cherokee. He had all the answers to the many questions I had and was extremely patient with me. Upon picking up the Jeep, Jamie spent a lot of time explaining and demonstrating all the features and accessories it came with. I have never leased a vehicle before and this was an extremely easy and informative transition.

Mike

14 de nov. de 2016

Dominick was the salesman I dealt with in the pre-owned section. He had knowledge ,consideration, and we'll mannered. I didn't feel pressured he showed me several vans that I was interested in and helped me make the correct choice for my circumstances. Overall I was very pleased and would recommend and buy another vehicle from him again. Thank you Mr Stacey

Kristen Caputo

9 de nov. de 2016

I would recommend this dealer again and again! Casondra was so helpful and patient with my father and I! She helped us get the perfect car for the perfect price! Casondra you rock!! Thank you for everything. If you are planning on getting a jeep this is definitely the place to go!!

trxkid90

4 de nov. de 2016

Had and excellent experience at this dealership, recently leased a 2016 Ram.The service representative I dealt with was Jamie Yellin, he was very knowledgeable, and not pushy at all. He helped me decide on the features I wanted in the truck, and was a man of his word when it came down to what is was going to cost me! I have dealt with many car sales man in my day and by far he was the most honest and straight forward one. Overall an excellent experience! Very pleased with Town and Country and Jamie. Thanks!

WORST EVER

2 de nov. de 2016

I would never recommend this dealership to anyone. They try to deceive you when you come in to get your new car!We have had a very bad experience with Town & Country Jeep in Levittown.After having negotiated a good price for the new Chrysler Pacifica Touring we came to pick up our new car.When we came in the car we ordered was not there. The car they said was ours had light grey interior instead of black interior!We could get the exactly same car we ordered but in dark grey exterior if we wanted to and after thinking about it we agreed but wanted to see the car.Kieran, the salesman drove us to the lot where the cars where at.Is appeared that the car only had 7 seats and not 8 seats, so not the same!We went back to showroom and were told we could choose between the both cars, that both were not the ones we ordered or we could get our deposit of $1000 back! Moreover we should get navigation in the car when getting it yesterday but now would have to make an appointment with their service to get it implemented; it is only about sending a signal over!These people do not live up to a purchase agreement I have signed with them that states the car and the price. This is really criminal! They do not want to sell a car at the price we agreed upon and try to get away with this bait and switch behavior!Overall the worst dealership ever and I would recommend everyone not to go to them! Do not trust their smooth talk because in the end they do not live up to everything they told you at the start!

Ariel

1 de nov. de 2016

Juarez was a great dealer to work with. Got a great price on a fantastic car! Would definitely recommend! Will definitely come back for another lease.

JessicaG

31 de oct. de 2016

I had a great experience getting my first mini van with Casey and everyone and Town and Country! The process was super fast and easy. Casey, the salesman was super helpful.

HLeni66

31 de oct. de 2016

We decided to visit Town and Country of Levittown after having a bad experience at other car dealership. My wife and I, met with Juarez Barreto who became our sales rep. He was very helpful and had plenty of patience with us. He took his time showing us a new car and with patience answered all of our questions and concerns. My wife felt very comfortable and was little surprised that Juarez our sales representative was not pushy at all. We were also surprised that our car buying experience at Town & Country of Levittown went smooth and had no disappointments. I would highly recommend this dealership and Juarez Barreto as your sales rep to anyone who wants to have a comfortable and not, a pushy car purchasing experience.

jujuba1475

29 de oct. de 2016

Picked up my 1500 Ram today got a bonus my original vehicle was damaged a 2016 Ram my salesman and the manager Jake went out in limb and provided the same model a 2017 for the same deal I will always buy at town and country the finance manager Valerie was very professional ,love these guys.Very happy indeed.

SamanthaL

24 de oct. de 2016

I went to Town & Country last week in search of a new Jeep and Casondra was extremely helpful. She was very knowledgeable, and did not pressure me into buying something I didn't want. You hear horror stories from people about their bad experiences they've had at car dealerships; well this was the complete opposite. I would definitely recommend this dealership, and especially Casondra! I'm soo happy with my 2016 Jeep Wrangler! Thanks Casondra!

Catherine Cestaro

18 de oct. de 2016

We leased 3 cars from Bobby T and he made us feel very comfortable and stress free. He was such a pleasure to work with.

Chris De Lucia

18 de oct. de 2016

Jamie was excellent and very helpful. I will definitely be back to work with him once my lease is up. Thank You Jamie for all your help!

tpurpora

13 de oct. de 2016

Jamie Yellin was very helpful and informative with the 2017 Jeep Cherokee . He explained everything . Leasing my new vehicle was a breeze. he has a great personality to be working with the public which is very hard to find these days. I would recommend him highly. I have leased at this dealership previously and so has my son and they are very accommodating. thanks Jamie

Goldatar

13 de oct. de 2016

Purchased a new truck. Nice easy pain free experience. Both Phil and Eric were a pleasure to work with. Process was quick and stress free.

JF22

11 de oct. de 2016

I leased a car from this dealership last year and just found this site where you can leave reviews so I decided to write one now. This salesman was very upsetting to deal with. The car I got didn't come with certain features that we were promised by Juarez and I had to call him for many weeks after I had the car to only have him be rude to me. I am not an unreasonable pushy type of person but it came to a point where he didn't even return my calls and whenever he did he made rude comments to me as if I was giving him such a headache for only asking what I was promised in the first place. I will never get a car from them again and will absolutely not recommend this car salesman or dealership.

Cmcdonald

8 de oct. de 2016

My salesperson Phil Hodges was everything I want in a salesperson. Continues to assist me when needed. David Anderson-finance - great - no hassling. Recommend highly!

rrworker

6 de oct. de 2016

The dealership is brand new for me so I can't review that or other services , that will come later . I've never owned a Ram truck before but had my share of F-150's and Silverado's but the Ram ride was awesome , true luxury and technology . Jamie was a big part of converting me to a Ram guy . He was very personable , informative and not pushy at all . I believe he got me the deal that we both could live with . We traded phone numbers and he treated me like a friend . He made the new vehicle experience be what it should be , friendly ..Thanks buddy .

Kevin2424

6 de oct. de 2016

Picked up my new Ram today from Phil at Town & Country. The process could not have been smoother!! Picking out a truck was easy and so was the finance process! Come see Phil at Town & Country in Levittown, NY.

Bettyboop

5 de oct. de 2016

Bobby TANTILLO is not only great salesman has great personality and demeanor. Explained everything clearly and answered questions so we could understand..Would recommend this Dealership to family & friends & to ask for Bobby T......

Chess9246

5 de oct. de 2016

Upon walking into the dealership and meeting Bobby T, the whole experience was amazing. He showed us two cars for both my grandmother and I and got both of us taken care of within the time we were there. Knowing exactly what I wanted and the price range I wanted to stay within, he made it work. he treated us like family and I couldn't have asked for a better experience there! thank you Bobby!

peter kobel

3 de oct. de 2016

The agent, Casey Waller, made me fell welcome and was extremely helpful and informative during the process of my purchase. Overall I would rate the dealership and all I interacted with a ten.

bill S

3 de oct. de 2016

I had a wonderful experience with Jamie Yellin. He was extremely helpful and made the whole process extremely smooth for us. I would recommend Jamie and TCJeep to everyone.

Donna B.

1 de oct. de 2016

Jamie Yellin was a pleasure to deal with. He is an experienced and knowledgeable salesman. The process was simplified and a great experience. I would recommend Jamie to all interested in a new car.

Taylorbrooke71

1 de oct. de 2016

Phil Hodges got me into my brand new Jeep this week. I got into an accident last week and was very upset about the total loss of my car until I came to Town & Country. Phil made me laugh and I couldn't be more excited to get into my new car. Highly recommend Phil. Not your "typical" salesman. Him and Jake Starnes are a fun duo that made me feel like part of the team. I would work with them again! Thanks guys.

jujuba1475

29 de sep. de 2016

Just have purchased my second Ram 1500 in less than a month Juarez is always great delivers what he says Erick the financial manager was great will always be back and recomend Town at Country.Great staff

Jeep123

24 de sep. de 2016

Sale was pretty easy, but when it came to trading in another car things weren't as easy as the sale. Our rep was nice but didn't seem to have a checklist of things needed to complete the sale and trade-in. It took a few trips back and forth between home and the dealership to get everything settled.

John S

20 de sep. de 2016

What brought me back to this dealership was their service department especially Jim IngrassiaI then dealt with a GREAT salesman Robert Tantillo. Wouldn't buy or lease aChrysler product anywhere else on Long Island

James stabile

20 de sep. de 2016

I was happy with my sales person. She was great to deal with She was helpful with all my questions and had me done fast Which I liked

Carlog

19 de sep. de 2016

Jamie yellin is a good guy. I couldn't make up my mind weather I was going to lease the bighorn or the Laramie, yet Jamie didn't rush me at all. I almost fealt bad that he probably missing out on other potential customers dealing with me, but he kept cool and calm the whole time. Thanks Jamie!

Nikki

17 de sep. de 2016

Just leased new vehicle, which most of the time is a chore, however, I was gifted when we were met by Casondra DiRusso as our sales person. She was great. Straight forward, very knowledgable about the vehicle and returned my calls promptly. Just a real pleasure doing business with her.

hsrb25

16 de sep. de 2016

I just completed my purchase of my new Ram 1500, and it was such a great experience. The moment I walked into the dealership I was greeted by Jami Yellin and from there on out the process was very smooth. Jami was very accommodating helping me find the exact truck I was looking for and was extremely helpful in putting together a deal that I though was very fair. Nothing but good things to say about this dealership and specifically Jami. I will definitely be going back for my next car.

Phil

15 de sep. de 2016

Enjoyed the customer service provided Cossandra and Sheriff in the finance dept. Had a great conversation with Cossandra and we had even got to know each other on a personal level. Thank you two for making the experience palatable.

sekops1

14 de sep. de 2016

Have been through the leasing process multiple times and this was a nice change of pace. It was a very efficient process here with minimal time spent onsite and no surprises. I knew what I wanted and I got exactly that. If you're looking to lease, Juarez is an expert. I will be back in 36 months.

TMonniello

12 de sep. de 2016

This is not our first rodeo. Being a family of five with kids now driving we have spent many hours in dealerships, Jamie and Erik at Town and Country make us feel like family, they go above and beyond to make us happy. They haveChanged the whole car buying experience for us! I have and would recommend Jamie again and again!! Thanks TC!!

Carmela G

7 de sep. de 2016

Bobby T was our sales rep and he was very helpful and friendly. As most would say leasing or buying a vehicle could be an excruciating process but with Bobby's help and Erik's expertise in Finance we are very pleased with the deal we got and we will be back when our lease is up!

muskie5

4 de sep. de 2016

Very helpful , very informative ,Cassandra our sales person was very knowledgeable. Although it was very busy the day we were there we were given all the time to go over all our options. I would recommend

Albertk

2 de sep. de 2016

Jamie Yellin is the man to see. He got me into my beautiful Grand Cherokee limited in a matter of hours and at an unbelievable price. I went to several dealerships to get a price and he beat it all by at least 50 dollars!! This man is on your side and not pushy at all. From my experience with him i can safely say this is the car dealer to see

Clint127

1 de sep. de 2016

Went back and forth on getting a new lease on a Jeep Grand Cherokee. Made the deal with Bobby T who demonstrated in my opinion "Good Old Fashion Customer Service" something you don't see enough of anymore. Bobby wanted to get me into a Jeep and did whatever it took to do so. Very happy with the Jeep (My First) probably will not be my last. When I went to pick up the car had a slight hiccup with Finance dept, but after asking to see the manager all was resolved. Dealt with Mike Perez at that point and even though I was a little upset Mike did everything possible to resolve the conflict, close the deal, and establish a future loyal customer. Great experience dealing with both Bobby and Michael. Of I have any complaint at all it seemed there was only one Finance manager on duty and he was attempting to close deals with four customers making the wait extremely long.

Gabbs6387

1 de sep. de 2016

Juarez was helpful in finding me a quality car that fit my budget. It was my first car purchase on my own and he made me feel very comfortable through the purchasing process. It's intimidating to go into the dealership as a female alone and he was great though out the process. Everything was explained thoroughly and they answered all my questions. I am very happy with the car, service and staying in my budget.

Srt8

31 de ago. de 2016

After hopping around some local dealers and comparing with truecar we ended up going with town and county. Juarez and Eric made the process painless and provided some entertainment. I would come back for my next car.

NeedOintment

31 de ago. de 2016

Attention was paid to what I wanted. There was no pushy sales pitch for extras or a more expensive model. Any information that was needed from me was clearly explained and my questions were promptly answered. Features of the car were nicely explained and their use clearly demonstrated.

Simeon2016

31 de ago. de 2016

beware if you change your mind and want to cancel is a nightmare to get your deposit back We change our mind on a car and cancelled the next day never went thru with the finance and the salesman Joe and the finance manager Eric did not return calls or refund the monies. I have to call Amex to get reimbursed and now I have to file with DMV and Better Business Bureau to get my deposit back "REALLY"

Joe jeep2016

29 de ago. de 2016

Leased a new Jeep Cherokee from Casey. He made returning my old vehicle easy. Getting my new vehicle could not have gone smoother. Fifth jeep I leased best experience so far.

Cristina914

29 de ago. de 2016

Purchase a car from Mr. Juarez Barreto recently. Had a great experience buying a car from him. He was very knowledgeable about cars and I highly recommend him.

Diana07

26 de ago. de 2016

Jaime Yelling was very helpful in getting me into the perfect vehicle for me and my 2kids with everything I wanted and needed at a great price.

Dennis H.

24 de ago. de 2016

Everyone knows how stressful a car-buying experience can be , specially when you are not sure which vehicle you should get. The minute I met Darian, I felt welcomed and at ease right away! Cracking jokes, smiling and offering us a wide array of delicious candies he keeps in his office, my kids , my husband and I were kept entertained during the entire process, and for a change, I didn't want to leave after 5 minutes after our arrival. Darian also had a conversation with my grandfather in Italian, joking with him and making him comfortable as well. Now he wants to buy a "macchina" (italian for car) from him as well! lol.Darian bombarded us with questions pertaining to our needs and wants and he also made sure all of our questions were answered. Darian asked us to drive a minivan, a Grand Cherokee and a Durango. Darian stuck with us during the whole day and we ended up buying the Jeep and we are absolutely in love with it!I am so thankful to Town & Country for having a such caring professional as part of their staff. We had a great deal with a not so high credit score.We know where we're buying our next car from!I wish the billing process was a little quicker, but Darian kept the whole family entertained throughout the whole ordeal. He even made us fresh coffee (using his own Starbucks ground coffee) lol , gave the kids snacks and even balloons to keep my twins Sasha and Matthew at bay during that long beautiful sunny Saturday. By the way, did I mention that Darian has the best selection of candy in Town?Thank you so much!The Hansens.

helene

24 de ago. de 2016

Casey Could not have been More professional in helping us with our decision to Lease the 2016 75th Anniversary Jeep Laredo. He had all the answers to the many questions I had and was extremely patient with me. Upon picking up the Jeep, Casey spent a lot of time explaining and demonstrating all the features and accessories it came with. I have never leased a vehicle before and this was an extremely easy and informative transition.

GMAN

23 de ago. de 2016

From the moment I stepped in the door I was treated like family. Jamie was all smiles and worked hard to get me the best deal to meet my needs. Now I am buying a second car in one week. That should tell you how happy I am. Thank you Jamie yellin.

Rmcevoy4

23 de ago. de 2016

Joey Lugo helped me out huge. Went in looking for a specific look on a wrangler and they had the one I wanted in stock. In and out in 3 hours with a new Jeep. Joey Lugo was very helpful and honest. He answered all of my questions honestly and do not give the typical sales bs. I will be back in the future.

karen313

20 de ago. de 2016

My husband and I have been leasing cars for over 20 years. I have to say by far, this was the best experience! Our sales consultant, Casondra DiRusso was patient, knowledgable, and very sweet. When can you call a sales rep sweet? She answered all our questions and eased our concerns. Due to the fact that my husband has had some bad past experiences, his guard was up, but Casondra put him at ease. We did not feel any pressure to purchase like other pushy sales reps. Thanks to Casondra and Town & Country, I'm extremely happy with my new Jeep Renegade!

tutu

18 de ago. de 2016

Last week, I had the pleasure of purchasing a new vehicle from Mr. Waller. He was extremely knowledgeable and took extra time to demonstrate all of the cars capabilities. Since I was leasing the car, he explained in depth my payment options and the various extended warranties available. He also prepared most of the paperwork ahead of time, so that I was not sitting around all day. He has made this car buying experience extremely enjoyable, and I look forward to purchasing a car from him in the future!!

Disgusted !!

17 de ago. de 2016

Do NOT go near this dealership even if you think you know what you're doing. Sleazy, unscrupulous people who will say and do anything to make the deal. Particularly Erik Sheriff. Lied about everything. Ripped me off every which way it was possible to rip me off. Don't be fooled by the seemingly good advertised prices. Hidden charges everywhere and reams of paperwork, probably illegal, indemnifying them against any kind of complaint you can make after your signature on the dotted line. We should have walked away. A horrible, horrible experience. Again. DO NOT go to this dealership unless you want to be ripped off.

fsb1784

16 de ago. de 2016

What a gentleman Mr. Barreto was. Treated my wife and I wonderfully. Extremely helpful and not pushy at all, like some sales folks. He helped us get great deal and delivered everything he promised. Looking forward to doing more business with Juarez.SincerelyFrank B.

ginny0506

15 de ago. de 2016

When I leased my second Town & Country at this dealership in 2013, I SWORE I would never go back here again. The salesman was horrible and the whole experience left me vowing to go elsewhere when my lease was up. But being a "valued customer" my husband talked me into at the very least going in and seeing what they would offer me. Seeing the salesman was no longer there made me feel good but still skeptical. Then we sat down with Michael Lester. He was personable, knowledgeable and seemed like he cared about the horrendous service we received from my previous salesman. Anything I asked for he somehow made happen. Michael and David, the Finance Manager, listened to all my concerns and basically made me an offer I couldn't refuse. They went above and beyond (especially after an ant issue) and we are now driving a new Dodge Grand Caravan. I wanna thank them for making this experience a pleasant one. I will be back in the future!!!!

John Brooks

9 de ago. de 2016

My wife and I were in the market for a new truck since we have a child on the way our old wrangler didn't seem to be practical for an infant. We met with Jamie Yellin and had an amazing experience he was extremely helpful at pointing out the pros and cons of each vehicle for a child. Normally buying a car can be stressful and annoying but Jamie really made us feel comfortable and when we drove off the lot wIth our new truck we were extremely happy with our experience and will recommend our friends and family to Jamie Yellin

BrianH14

9 de ago. de 2016

I had a great experience with Town & Country in Levittown, NY. They offered a great deal on my new Compass with no hassles. Jamie Yellin was a pleasure to work with and he was very appreciative and respectful of my time...a true professional! Thanks.

Ed

9 de ago. de 2016

I went in to purchase a jeep grand cherokee limited 75th anniversary edition in granite with black interior. Went for a test drive. Sale an was an older guy but seemed nice enough. When we got back ,he had to go to his mgr. To talk price. He came back and said the jeep that I wanted only came in 3 colors , black , white and "puke" green!!!! I politely said he was mistaken but he insisted and quoted me a odes cent price on a black one.... which I did not want. I took out my phone, went to the jeep website and pulled up the colors that the jeep came in to show him. He insisted on repeating what his mgr. Told him. I got up and went to East Hills jeep , where they were extreme helpful. Not only did they give me the best price, but offered to find the jeep in granite for me , which they did the same day. I purchased the granite jeep a few days later and was very happy with the transaction at East Hills.Don't go to town and country...

Lisa123

6 de ago. de 2016

My experience here was great! I told Casondra exactly what I wanted and she went above and beyond to get me just that! She was extremley helpful. Erik also took the time to sit down and explain word for word everything in my contract, they wanted to make sure I left there satisfied and I did!

T. Demou

5 de ago. de 2016

This is the second car we purchased from Juarez Barretto. He was very patient and listened to our needs to find us the vehicle we were happy with and in our budget. Juarez is a great salesman and I would work with him in the future.-Tri Demou

Eliezabeth

3 de ago. de 2016

Jamie was a wonderful salesman, he was very professional. I didn't feel like he was selling me a car I felt like he was telling me about a car. He wasn't pushy like other salesmen. Not only did he give us a great deal, he was very helpful and informing through the whole process.

Mark Gray

3 de ago. de 2016

Casey Waller wasted no time in showing me vehicles I didn't want to see. He took the time to listen to my needs and immediately narrowed our field to a few vehicles. He was professional, attentive, and ultimately put me into exactly what I wanted at a doable price. Thank you.

KaybeesRide

2 de ago. de 2016

We visited Town and Country Jeep Chrysler Dodge after a bad experience with a Dodge dealership in Brooklyn NYWe were pleasantly surprised by the professionalism and attentiveness provided by the Town and Country sales team.As a result we drove out of the dealership with the car of our dreams.

Keene09

1 de ago. de 2016

I bought a new car at a reasonable price, Casondra helped me stay within my price range and was a pleasure to work with. She worked with me to find the car that best fit me, had what I was looking for and for the best price. The place and the cars were clean. The people were very friendly and not pushy like other dealerships.

happycustomer

1 de ago. de 2016

Casey and the amazing staff just stayed two hours past closing time to make sure that I got the truck that I wanted at an UNBELIEVABLE price! Can't recommend them enough!!!

Maianobreatgmx.com

1 de ago. de 2016

Just purchased my second vehicle in less than six months from Juarez a great salesman ,my new Grand Cherokee is great ,I will get another soon,

Lyn34z

1 de ago. de 2016

Quick and easy!!!!! Told her what we wanted to pay and put down, and she got us what we asked for without going back and forth 10 times

BP11714

1 de ago. de 2016

Great new car, the people there were very helpful in returning one lease and getting another one. Thank you very much for everything. I love my new Jeep Grand Cherokee.

larryi

1 de ago. de 2016

On Sunday July 31st I visited this dealership and dealt with the most understanding and compassionate salesperson I have ever dealt with. I presently lease an 2104 Jeep Cherokee and I am just starting my 3rd year. I have been experiencing transmission problems(very scary ones) and I was looking to lease a 2016 and end my present lease. I could not have been treated better. My daughter drives the 2014 jeep and the car stops accelerating and this has happened on highways. Very dangerous. Casey presented me with a more than acceptable solution but unfortunately other circumstances have arisen and I am unable to follow thru with this deal. Even calling Casey and explaining my situation I was treated very well. He has made me a customer for life and I intend to return to Town and Country when it is a more appropriate time for me.

wineguy

28 de jul. de 2016

Great Purchased the new 2016 Jeep Renegade Latitude 4x4 SUV from Town at Country it was great the salesman Juarez purchase easy by showing all features of the new small jeep being extremely professional,will recomend Town and Country to every one a great place to buy a Jeep.

Raspberry5

27 de jul. de 2016

After shopping around at a few dealerships I decided to buy my Cherokee from his dealership over the holiday weekend. The salesman was great and made the process easy. I would recommend this dealership to friends/family in the future.

ddabulldog

25 de jul. de 2016

My husband and I came and visited Town and Country Jeep to lease/buy a 2016 Challenger.We worked with Darian who was very helpful and patient with me. We had a bad experience at Garden City Jeep and wasn't really going to lease from a Dodge dealer again but Darian put our minds at ease. We are very happy with the Challenger we leased and would recommend Darian from Town and Country in the future. Our experience was great.

joeh

13 de jul. de 2016

joe was very helpful with getting a new jeep compass he answered all our questions and made it very easy to find just the right car.

albertkaykov

13 de jul. de 2016

Ive been to many dealerships and seen many salesmen pitch me a car and try to sell it to me. I can't say the same about Jamie Yellin. He made the whole process very simple and was honest. He guided from through everything and got me the car I wanted at a price nobody was able to come close to. He was very on top of the work and punctual. I would definitely recommend all my friends to this dealership and only to Jamie Yellin.

Frankandmaureen

11 de jul. de 2016

My wife and I came to Town & Country Jeep Chrysler to look at the 2016 Jeep Renegade. After a couple of not so great experiences at other dealerships, we were leary to say the least. We were greeted by a cheerful girl at the front desk who told us to take our time and look around...no pressure. Our Salesman Jamie Yellin introduced himself to us and showed us a few renegades. Right from the start we liked his personality he was very knowledgeable and friendly. We told him what we wanted, how much we wanted to spend and he was sure that he could get us the car we wanted. They had a lot of cars in stock to choose from too! We went for a test drive and really liked the car! We also realized that we liked Jamie too, he made the process of leasing our soon to be vehicle fun ( if you can imagine that) been through the process many times, and it is a long boring process, so this was a first! Jamie worked hard to get us the best deal, and wouldn't stop until we were totally happy! Jamie followed up to see how we liked our new car and made sure we didn't have any unanswered questions, I thought that he really went the extra mile to be sure we were happy.a Everyone else that we came in contact with, the financial girls and guys were all a pleasure to deal with also. The dealership itself was clean and comfortable. We love our new Renegade and would recommend Town and Country Jeep Levittown to anyone that wants a hassle free and pleasurable car buying experience!

Joanne

9 de jul. de 2016

I went to other dealers and town and country was by far the best. Scott the salesman was great to deal with and everything went very smooth

GK123

7 de jul. de 2016

I will be quick to recommend Bobby T to any of my friends looking for a new car. Bobby was extremely professional, friendly, and knowledgeable, and I greatly appreciate all the care he took to help me find the car I wanted.

Fear23

4 de jul. de 2016

I have been leasing for close to 15 years, and without a doubt, had one of the best experiences at this dealership...Jamie Yellin was absolutely amazing in the way he spent the time with me and my wife....Took me on more than 3 test drives and never bothered me afterwards...That right there was worth it for me..Would def recommend this dealership and Jamie to anyone. Thank you so much to the whole crew!

patti69

4 de jul. de 2016

I traded in my lease and worked with Jamie Yellin. He spoke to me like we knew each other for years. He made me feel very comfortable. He kept checking to make sure I understood everything he was saying. He made this normally stressful thing a lot easier.

Johnny D

3 de jul. de 2016

Bob "T" is the MAN! he is Honest and NOT pushy. He respects you as a person not just another customer. he listens to what you want a presents whatever you say to his managers, he then works hard to make your deal work. I would highly recommend him to all my family and friends!

JoeLevittown

1 de jul. de 2016

I worked with Robert Tantillo. Bobby went above and beyond to get our deal closed. He went to his managers with what I needed and got what I asked for. Can't really ask for more when buying a new vehicle. Thanks Bobby.

Dcollado25

30 de jun. de 2016

From the moment drove into the dealership I was greeted nicely by everyone. My representative was Cassandra and she was very professional and knowledgeable and straightforward not something you expect out of a dealership. I will be recommending her to all my friends and family in the near future.

Carl

30 de jun. de 2016

Casey was very patient with me in buying my new Jeep. I told him exactly what I needed in terms of features and he made sure I got the Jeep that I wanted. That is excellent service.

Brandoo

30 de jun. de 2016

I had an amazing experience working with Phil Hodges from the used car department. He made things very understandable and clear when asking questions and helped me stay in my price range. He's also a sweet talker and knows how to get what he wants! I'm am very happy with my experience at this dealership and got to drive home In a 2014 Jeep Patriot latitude!! Thank you phill your the bombbbb!

kristen12168

30 de jun. de 2016

The entire staff was so great and plesant ! Phil gave us very good numbers, and then sent us over to Erik in Finance who was also fantastic ! I will definitely be recommending friends and family to Town & Country Jeep after having such a good experience! Thank you!

HappyCustomer30

30 de jun. de 2016

Had a great overall experiemce with Casondra. She was really great and knowledgeable, answered all my questions and i did have a ton of them. Made me feel very easy and comfortable. I definetly would recommend her to anyone

jks42179

29 de jun. de 2016

I drove into this dealership with a specific car in mind to purchase. Within a few minutes, with the help of your salesman, I found the car that was featured in Newsday in the lot. Within a few short hours I drove out of Town & Country Jeep Chrysler Dodge in my new 200 Chrysler. Your salesman, Juarez Barreto, was very knowledgeable, friendly and helpful...no pressure.

bella1974

29 de jun. de 2016

I would like to tell you that when a car dealership treats you like a human and not there next buyer it its a good thing!I had purchased a used car back I. Feb of this year was having A LOT of issues with it. Was at the shop many times (did receive a loaner car each time I went) even on a day notice. After all was said and done, they could not find the root of the problem. I went and talked to Phil Hodges who promptly took care of my family! They took us out of the car we bought 4 months ago, with no hesitation, ran the numbers paid it off and put us in a brand new one for a few dollars more a month! PHIL NO MATTER WHERE WE ARE WE ARE LOYAL TO YOU AND WILL BE BACK!!!!?

TurninGGargoyle

27 de jun. de 2016

Bought a car off of Casey Waller and he is a legit dude. I am a very untrusting guy and going in there with that attitude wasn't easy on Casey. After a few minutes, he showed he was a trustworthy guy and not out to screw anyone (like most car salesman are known to do). Got a great deal on a Pacifica, with help from Casey, and would recommend this spot solely because of him. Go in there and see him if you're in the market for a car.

Jonny cass

25 de jun. de 2016

I recently leased a new jeep wrangler unlimited. My sales person, Cassandra, was very informative and helpful. She Explained all the features of the jeep with very little questions needed. They worked with me on getting the best price. Overall very happy with my experience.

Pete Das 007

24 de jun. de 2016

Purchased a 2016 Renegade from Town at Country it was great the salesman Juarez and the finance manager Erik made the purchase easy by explaining and being extremely professional,will recomend Town and Country to every one a great place to buy a Jeep.

Dodge sucks

22 de jun. de 2016

BEWARE BEWARE BEWAREPaid for them to register our new Ram 1500 and we had to pay extra because it was being registered in NC. Been calling for 2 weeks and they have no answer. Finally got Mike Perez on the phone today and he said it's not his problem you can't drive the car it will take a few more days after going back and forth on the phone he told me 'WE CAN DANCE AROUND THIS ALL DAY" ... I went down to the dealership to request a loaner car since I can no longer drive my brand new truck with no plates. He didn't want any customers hearing they can't follow through with their job, so he called the police... Apparently they police are at this dealership every week because of the same thing.... DO NOT PURCHASE A CAR FROM THIS DEALERSHIP

Ro

21 de jun. de 2016

Absolutely loved Cosandra. She was made the whole process simple. She was very helpful, never pushy, and always had a smile on her face. She was on top of everything from beginning to end. I would definitely recommend my friends or family to stop by.

Anthony123

20 de jun. de 2016

I purchased my car from Kelvin and he was very patient and courteous. He had knowledge of the car and was willing to walk me thru the entire process. He made sure I left the dealership happy and made follow up to make sure I was happy with the purchase and to answer additional questions. Nice experience. Would return for a future purchase

e605kv722

17 de jun. de 2016

I was helped by Jaime Yellin and let me tell you. From the moment I spoke with him over the phone, to receiving delivery of the vehicle, everything went smooth and perfect. There's nothing else he could've done better. He even made sure my prior leased vehicle was returned and grounded. Summary of Jaime: professional, courteous, and goes above and beyond. Thanks Jaime!!

SCAM

15 de jun. de 2016

Don't got to this dealer they will try and scam you. very unprofessional. they will do anything to try and make a sale. they take advantage of women. Please be aware !!!!

NYCBass

12 de jun. de 2016

They were all very professional and friendly in every way. Everything went as it should have and I am very happy with my experience at this dealership.

Eguin55

11 de jun. de 2016

Excelente servicio estoy muy comtento grasias me gusto su atension q tiene para los clientes Yo lo recomiendo El fue muy profesional en su trabajo

Nikki88

5 de jun. de 2016

This place extremely unprofessional and the service is horrible. I'm never stepping here again. I would not recommend this place to anyone. Go somewhere else.

Randik

5 de jun. de 2016

I went into the dealership with a clear idea of the jeep I wanted to lease, trying to beat prices of other dealerships. Jamie was a great salesman to work with! Not only did he beat the prices of other dealerships, he was knowledgable, not pushy and worked really hard to get me the best price for what I wanted. Jamie even came in on his day off to make sure I was able to lease the exact car that i wanted. I really appreciated all his hard work! Highly recommend!

Rskx0

4 de jun. de 2016

Casandra is a horrible sales women- she sat with me Pretending everything was fine and dandy until 4 months later my old car leasing company called to let me know they weren't paying off what she agreed- now stuck in $1,200 worth of debt because she scammed me

Amjlights

4 de jun. de 2016

After test driving every other SUV available on the market, I came in to Town and Country and met with Jamie. I was getting out of a Grand Cherokee and wanted to see what my options were. Jamie spent the better part of 3 1/2 hours going over everything in stock and the available options, as well as taking my wife and I on 3 test drives. He was great, extremely helpful, and cared about what I was getting into.I am extremely happy with Jamie and all the attention and help he gave us.

ToniT

3 de jun. de 2016

I had nothing but a positive experience, Jaimie was very knowledgable and helful being this was my first time jeep lease. I'm satisfied with my purchase and would recommend this dealership to others.

chris24liver

31 de may. de 2016

Bobby was great from the start. He was very straightforward and honest the entire time. He went above and beyond to help me get in to the Patriot I wanted. Thanks again Bobby.

Damato2711

31 de may. de 2016

Bobby was a very helpful and honest sales guy, not a typical sales guy just to sell you one of their cars he was honest and not pushy. He was defiantly knowldegable when it came down to the new feautures that my Dodge Ram came with. I couldn't be any happier with my new advanced truck. Thanks all to you Bobby. You were a great person sales person or not.

Char M

31 de may. de 2016

I was looking for a pre-owned Dodge Charger R/T and a found one on Cars.com. I called the number and ended up speaking to a wonderful person named Darian. We set up a date to see the vehicle about 5 days out because I live 1 hour 1/2 away. Darian kept in Contact with me throughout the whole ordeal. It took me about 2 weeks to finalize everything and Darian was right there with me. Answering all of my questions and guiding me through the whole purchase process. I would definitely recommend Town & Country Jeep.

Brennan,Jen

30 de may. de 2016

Marco Noto was very helpful and went out of his way to get me everything I wanted. I am so excited about my Jeep Wrangler. Everyone from the sales team to the financial team and the receptionist were so very nice and easy to deal with. I didn't have to spend my entire day waiting around.I would and have already recommended them to many people who are looking for a Jeep and are so extremely jealous of my new beautiful Jeep.

Faun82

30 de may. de 2016

My first car buying experience was made painlessly and effortlessly due to my wonderful salesman Casey Waller. He is extremely knowledgeable when it comes to all of the cars and their features. He answered the million questions that I had, every single one with a smile on his face. I am so happy with my new Jeep and will recommend Casey and this dealership to all of my friends, family and colleagues! Exceptional Job Casey!!!! Thank you so much !!!!!

DP

30 de may. de 2016

Cassandra was honest and worked hard to get us the vehicle we wanted within our price range. It was an overall easy and positive leasing experience!

dirtlaw

29 de may. de 2016

My wife and I shopped around for a Jeep Grand Cherokee prior to visiting Town and Country. Jaime our salesperson recognized that I had done my homework and was very easy to work with. We closed the deal in 20 minutes (and without revealing to him the other offers I had received at various dealerships) and he beat all of the other offers on the first attempt. I drove off the lot within three hours of making my deal with my new car! I would highly recommend Jaime to others looking for a Jeep!

Davegott22

28 de may. de 2016

I recently visited Town and Country jeep exploring my end of lease options. I was greeted by salesman Jamie Yellin. He was polite, courteous and extremely helpful. After listening to my needs he picked theee cars that fit my familys needs and budget. I agreed to lease a Jeep Patriot. Upon pickup of the vehicle, jamie did everything. Once in financing Erik Sherrif was excellant and patient. He sat us down and went over all of our options educating us and everything and anything. It was literally sign and drive. I will be visiting again and would gladly reccomend to anyone looking for a car.

Tomvitale

28 de may. de 2016

This is the second vehicle that i have purchased at this dealership. I did not believe the good experience purchasing the first vehicle could be exceeded but i am happy to have be proven wrong. Casondra was courteous and very knowledgeable. She answered all my questions in a clear and confident manner. If anyone is looking to purchase a vehicle, i highly recommend Town & Country.

chevy23

27 de may. de 2016

really good service and friendly employees the pricing was average the car was in great shape. working with Marco Noto was a great experience .I would come here again

Marian50

26 de may. de 2016

I had a better experience purchasing this car than I have ever had. The whole process was stress free from beginning to end. From the knowledgeable, no pressure salesman (Casey Waller) to the efficient finance advisor (David Anderson), I felt I was treated fairly and with concern for my needs. I got a great deal and I love my new Jeep Renegade.

Maianobreatgmx.com

25 de may. de 2016

Purchase a new 300 few days ago our salesman was very helpfull and knowledgable the staff was great Juarez Barretto and Dave the financial were great will buy there again great place

Pete Das 007

25 de may. de 2016

Just purchased my second vehicle from Juarez in 3 months extremely good and honest,manager Michael Perez also great,highly b reccomenddealership I will come back again.

jeep

25 de may. de 2016

good morning 25 words is not enough for me to rate bobby t he is the best salesmen i have ever had in 30 years

JON JACOBS

24 de may. de 2016

I"m.not accustomed to buying from a dealership. This is my second car that I've ever bought. I worked with Phil H from the pre-owned department. I had no questions by the time.the whole transaction was done. I.didn't feel pressured to buy anything. I was.actually offered a cheaper newer vehicle aside from the one I was originally at the dealership for. . I think that speaks volumes for the kind of customer service that is offered at this dealership. I can't peak for the New Car department but when I was finalizing everything it seemed to be a very busy and we'll organized company. I didn't see any customers standing around waiting to be worked with. Every sales representative was attentive and engaged.I'm.not sure. Why there are so many negative reviews. Do yourself a favor. Educate yourself on buying a car from the dealership. The internet is full of good resources to find this information. Once you feel properly equipped head in and see the staff here and make a deal. It's that simple. Just like with any review you have to look at it with a bit of skepticism. Who knows the. Circumstances surrounding the events that took place. Regarding that reviewers post. I know I wanted a truck and they had what I was looking for and I bought it. Phil H was the primary individual who squared me away and seemed to have my best interest in mind. In the future if I'm in need of new vehicle I'll be going back to Town and country.P.S. the truck I bought was a 2014 Dodge Ram 1500 Laramie edition. It was missing the floor mats which was pointed out to me by Phil. He actually went the extra mile to order me all weather dodge branded floor mats.... if that's not quality customer service I don't know what is. I know it's only floor mats but it's the gesture and thoughy thay speaks volumes.

se721

24 de may. de 2016

I had a great experience at Town & Country last week, I dealt with Jamie who was very helpful and sent me home with the car I wanted that same day! After going to another dealership who quoted me a price which was way too high, I called up Town & Country to schedule an appointment. They were very polite on the phone and were able to get me an appointment that same day. Jamie quoted me a very reasonable price on the car I wanted! The entire process was so easy and Jamie explained to me everything I needed to know. I left the dealership that day with my brand new 2016 Jeep Grand Cherokee and I love it! I would definitely recommend this dealership to others.

Kristina

23 de may. de 2016

My husband and I came to this dealership by a recommendation for Casey who was AMAZING. When it was time to deal with the finance department they gave us Eric Sheriff my husband and myself were completely disgusted with how unprofessional this man was and the way he speaks to people. He was slamming his hands on the table because I did not agree with a $1200 increase he decided to add to my down payment and over $100 in monthly payments. and kept saying to us well I don't care, I don't care what you do with the worst attitude ever (I honestly believe he did know anything about registering a car in another state) and just DIDN'T want to be bothered. If it wasn't for our Salesman Casey and the manager MIke we were NOT PURCHASING a truck.. From that point on Mike and Casey handle the rest of the deal. Eric Sheriff is the most disrespectful, unprofessional, rude and arrogant man I have ever dealt wit My husband and I are both in and industry of dealing with customers and would never speak to anyone like that. I hope someone follows up with him and his attitude.

R.abruzzo

22 de may. de 2016

Picked up a 2016 ram pickup and turned in my old lease. In all my years leasing vehicles I've never had a transaction go so smoothly, especially for a Sunday !! Scott Scaturro went above and beyond his means for me to make sure the entire process was absolutely painless and I received a deal I NEVER thought possible !! This was my first ever dealings with this dealership and I promise you I speak the truth. I have NO reason to ever deal with another dealership. My utmost thanks to Scott and the rest of the crew. Job well done !

Robert4288

21 de may. de 2016

My wife and I just purchased a new 2016 Jeep Wrangler , our salesman Jamie Yellin was so good to us he made the buying process so easy . We are so happy with our whole experience and with how fast Jamie was able to take in our trade and make our new car a reality. Thank you Town and Country and thank you Jamie.

JoeMarine

21 de may. de 2016

Some customers said that they advertise one price on the Internet, but then change the price when it comes time to buy the car. They said that they engage in deceptive pricing, charging customers who bring their own bank more money. So I contacted them and asked if that was true, and they wouldn't give me a straight answer. Simple yes or no question. So, that tells me the other customers were right. I won't bother with dealers that try to hide stuff in fine print and make you dig for it. There are honest dealers out there, and I am finding one somewhere else.

MJFB

19 de may. de 2016

Jamie Yellen is an amazing car salesman! We went into the dealership dreading having to deal with the proverbial car salesman and walked out with a new car and a new friend. We never felt pressured or as though he was trying to rip us off (which is what we usually feel about car salesmen). He was courteous, knowledgeable and very helpful. He listened to our needs and helped us figure out what would be best for us. We love our new Jeep Cherokee.We would highly recommend Jamie at Town & Country Jeep. We only wish there were more car salesman like Jamie!

VanessaT

18 de may. de 2016

Overall experience with dealership was remarkable. All managers, dealer, and customer service representative deemed remarkable experienceDealership friendly atmosphere Family orientedDealership was patient and took the time to answer any questions

morgan93

18 de may. de 2016

I was able to lease the car I was looking for at a price I was hoping for with even more opions than I initially expected. The sales staff was very courteous and professional and made the overall experience a pleasant one.

TattooMike

17 de may. de 2016

I dealt with Jamie, and he was the best. He worked with me and got me exactly what I wanted. I will definitely go back to him. Mike.

12345

13 de may. de 2016

My Experience was both pleasant and informative. I did not get the typical pressure salesperson trying to push me towards making a decision on their timeline. Yet they were very eager to help and answer all my questions.

Dr.Lewis

12 de may. de 2016

*********AVOID THIS PLACE AT ALL COSTS**********PLEASE DON'T LET THESE MONSTERS BULLY YOU, IF YOU HAVE QUESTIONS I WILL GIVE YOU UNBIASED ADVICE AND HELP YOU GET THE BEST DEAL. Please feel free to message me I'm here to help..Alright, so. I call this dealer after receiving a flyer in the mail saying they can pay off my current GMC lease and get in to a new 2016 JEEP GRAND CHEROKEE. Great, I called and spoke with a Salesman called CASEY W. I explained what I was looking for 36 months, 12,000 per year nothing down rolling over my outstanding lease balance. He stated no problem it's going to be $400 when can you come down and test drive... I went on to explain I used to be a sales executive at Lexus and I knew the games he was trying to play. I was kind enough to tell him that I didn't want to waste his time if the figures didn't align with what I would like them to be. He said no problem he wrote a deal yesterday with the same parameters and it was $425. Great, I will be down in two hours at 3pm to do the deal. Turn up at 3pm no salesman, wait around for 20 minutes and I'm finally greeted by a salesman that had clearly just finished smoking and that smell only non smokers would know....I sit at his desk and he puts on paper what I wanted, the good old 4 square sales technique. Off he trots to his manager............. Waiting...... Waiting........ Finally he comes back with "the offer" $509 per month, 39 months ........WHAT..... Am I speaking Martian? He goes on to play the 4 square closing technique again..,. I tell him to cut the crap get to the point, he asks me what is the highest I would go.. Bearing in mind I told him I used to be in the trade. I explained my highest doesn't matter, his lowest is what matters, if you can do the deal I want before the attempted bait and switched I'll take the car home right now. He disappears in to his bosses fort and 20 minutes later presents the new and improved deal........................... $497 I thanked him for his time dropped the mic and walked...I sent him a follow up email educating him on salesman etiquette or his lack of.Please do yourself a favor and search YELP for a dealer with the highest rating.Rant over

Robert

12 de may. de 2016

Buying a car is a process riddled with anxiety and angst but i have to give credit where it is due. My wife and i purchased a new Town & Country Van this past weekend and from the moment we walked in we were treated with courtesy and respect and received great guidance without being pushed into anything or sold on anything we weren't comfortable with. Thanks especially to Jamie Yellin for making the process as painless as possible and getting our family into a brand new car quickly and smoothly. I greatly recommend this dealership and especially Jamie. Thanks again.

picture

10 de may. de 2016

I have to give a shout out to Jamie Yellin, he was very polite and informative in helping me purchase my first jeep for my daughter. He is honest and reliable. Eveything he says, he will come through for you. Not only did I get the car I exactly wanted, I was able to stay on budget which meant alot to me. I will definatelly be referring all my friends and colleagues to Jamie Yellin over at Town&Country. It was such a positve experience purchasing a car and I cannot thank Jamie enough! It was a total pleasure working with him. Definatley go there!!

Sunshine86

9 de may. de 2016

Juarez was such a great help so poliet and patient and willing to find me exactly what i was looking for. He really knows what he is talking about and was able to get me exactly the car i wanted in the budget i was looking for. I am going to recommend all my friends and family to come and see him. Dont waste your time going anywhere else. Was the best car buying experience i have had. Thank you to him im driving around everyday in the car i absolutely love.

Youngsteve23

6 de may. de 2016

Darian was so helpful with me buying my first car. He didn't force or have me second guessing my choice. He was completely honest with me the whole time. He gave me all the best rates and he said he can let me take my car off the lot today. He is a great salesman. So I will let everybody know about Town & Counrty club. I will be shopping there again in about 2 more years. He kept me smiling and encouraged . I recommend to go see Darian.

rnt0393

5 de may. de 2016

Bobby T knowledge towards the truck was excellent. He was easy to work with and the process was seamless. Will be back to see Bobby T next year for my daughters first car.

BreshMan

4 de may. de 2016

Youri Chassagne is a great Used Car salesman. The moment I walked in I felt he was a great guy to deal with. He was patient and helped me out throughout the process. If you use this Dealership ask for Youri Chassagne. Great guy and will help you out in anyway! David Del Veccio, the sales Manager, is a great guy who's honest and a great guy as well. His team is top notch!

Jamoose

2 de may. de 2016

I Went to a few dealers before going to town and country jeep dodge. I was very pleased with the staff and trucks in stock. I wanted a color that was not on the lot. Casey my sales rep found one right away that met my needs. Talked about price and package and deal was set within 15 min of walking in. Had my truck with the time he stated and am very happy with my truck. All the staff were friendly and helpful. Would go back and tell anyone who is looking for a doge ,jeep to go here.

Frank C.

1 de may. de 2016

From the moment we walked in, we felt very comfortable with the courtesy of the staff. Juarez was very knowledgeable, & strait forward, & helped us find exactly what we were looking for. Highly recommended this dealership.

nourey

1 de may. de 2016

Very good experience with Juarez , I thank him a lot for his help at knowledge . got new jeep wrangler thanks to him and I will recommend Town & country jeep to all my friend and familly

Roopram Chetram

1 de may. de 2016

This dealership help you find the best deals out there in terms of price and cars there staff was very helpful and also salesperson(Darian) was very nice to us

Sam Kodsi

1 de may. de 2016

I would say great thanks to seller man Tom Bedia to give me good Deale for my new car and help me to figure out the all new features of this car, and I am totally satisfy for service.

jstinniss1

1 de may. de 2016

I've been given the run around at other dealerships and that was definitely not the case here. everyone was kind a courteous to me as a first time buyer. Youri was very helpful with the entire process and I'm very happy with my new vehicle. I will definitely recommend this dealership to any and everyone who asks. Thank you again Youri.

Lincanmac18

30 de abr. de 2016

My fiance and I went into T&C to lease a new jeep. Seeing as my lease was about to be up we just went in to look around. We ended up meeting salesman Jamie Yellin who was respectful, polite, and funny. We enjoyed speaking to him and he didn't make us feel pressured at all. We actually saw a jeep on the show room floor that we loved and ended up making a deal that night! The next day Jamie kept me posted on everything that needed to be done and we went back the next day to meet with the finance guy, Dave, which was also a pleasant experience. Jamie was a pleasure to work with from start to finish and we already referred 2 of our friends to him! Thank you again, Jamie for getting me into my dream car!!Best, Lindsey & Dave

AnthonyJ40

29 de abr. de 2016

I want to thank Youri and Sacha for their help in getting me into my first financed vehicle. You hear a lot of bad things about the "used car salesman" but these two are definitely upfront. When it came time for the numbers-- the whole process became very confusing, but the man (I forgot his name) helped me understand, helped me pick packages best for me, and assisted me in getting my APR down. Above all, they helped me lock in my car at a great price (under-cutting KBB). Definitely suggest this placed for their used cars.

carbuyer52

28 de abr. de 2016

I've have been buying cars for 35yrs and i must admit my experience buying a car from casondra was one of the best. she really knows her stuff and was patient. After shopping at several dealerships and being told nonsense it was amazing luck to walk into the showroom to meet such a no nonsense straight foward honest salesperson.. she was able to get us the payment we really wanted and the exact car we where looking for down to the color ,in one word it was PERFECT ! she didnt try to put any pressure on me or my wife she was just pleasant to deal with.. i wish all salespeople where like her... if your going to buy a car dont waste anytime and go see casondra you will not be disappointed..

VanessaGTM

27 de abr. de 2016

I leased my jeep from here a few months ago and had a great experience. Juarez was my salesman and explained everything very clearly. Made the car buying process easy and not stressful like my previous experiences at other dealerships. I highly recommend and will be coming back to Juarez when my lease is up.

mary francis ryan

27 de abr. de 2016

The entire staff was friendly, we dealt with Jose in certified used cars and he was very helpful, then we went to Phil who wrote up our very good numbers who then sent us to Richard DeMott in Finance who again had a great personality and explained everything in layman's terms to us. Mr. DeMott was extremely helpful with the finances because we went in thinking one thing and walked out doing something completely different because of his recommendation, which in turn help us with our budget.

chrisgry

26 de abr. de 2016

We had a wonderful experience working with Casey! He was no nonsense and valued our time. He knew what we wanted and ordered our truck, with all of the options that we wanted. We love our new truck and can't believe it was so easy to order. Eric was also very helpful in the finance office, explaining all of the finance options and helping us make the best decision for ourselves. We will definitely be referring our friends to Casey W if they are in need of a new truck or car. He is the best! Thank you Town & Country!

Mark

26 de abr. de 2016

The entire staff was friendly from the moment i entered the dealership. I felt comfortable and at home. Jamie was friendly and courteous and treated me like i was family. I will definitely return to Jamie for my next car.

Liz

25 de abr. de 2016

From the moment I walked through the door Bobby T helped me tremendously with my fix rate planned and worked with me accordingly. Very professional. He was honest from the start of what I would and wouldn't get with the price I had in mind. Helpful in everyway

Frank Cara

25 de abr. de 2016

Jamie yellin was absolutely terrific. He was actually there to help not sell. He is honest and there is no bs with him. He made my dream happen in a matter of hours for an unreal deal that other dealerships said would be impossible. Basically he is the man to see and will make it possible and simple to get your dream car.

Peepzfresh83

22 de abr. de 2016

Great service attention to detail and willing to help me with price very family oriented atmosphere very knowledgeable about there veichles any thing that I wanted fixed with the car before I purchased it they were willing to fix

Dee

22 de abr. de 2016

Cansondra was very nice and helpful in explaining the the jeep I was looking in to. She really knows the car,, and what she was talking about. There was absolutely no pressure. For those reasons I will recommend anyone to go to see her over the Levitown Jeep. Thanks. And I'll be soon.

donna at 0615

21 de abr. de 2016

Tom was pleasant to work with,with no BS he got us what we wanted and what we wanted to pay.If it was not for him,we probably would have tried another dealership.He was stright foward,that's what people want.?????

Diana Gonzalez

17 de abr. de 2016

I had a great experience at Town & Country. I contacted Jenette via the internet and told her about my recent bad experience with another Jeep dealer and she answered all my questions and made me feel at ease to continue the process with them. Tom and Richard were extremely helpful, knowledgable and overall a great pleasure to work with. I didn't know much about the leasing process and they both walked me through the process and I came out of there with a great car. I would highly recommend them to anyone looking for their next car. - Diana Gonzalez & Alba

Kristina Lew

16 de abr. de 2016

My lease ended, and I switched over to a Jeep. I am so happy with my decision. Everyone I dealt with was wonderful and it was a pleasant experience! Casey was extremely helpful finding me the perfect car with all the right details. Rich was great too on the finance end, explaining all the information. I definitely recommend this dealership.

terrykulesh70

14 de abr. de 2016

Great bunch of people work here ! phil ,rich , jake and jimmy we're reason why buying my car was a great experience. will buy my next car always

carbuyerCP

14 de abr. de 2016

My husband and I visited the Town & Country Jeep Chrysler Dodge dealership looking for a Jeep Renegade for our son. We met with Scott Scaturro who was very professional and answered all of our questions. He took the time to sit with us to make sure all of our needs were met, and was patient while we made our decision. We also met with Rich DeMott for financing, and was equally pleasant to deal with. He answered all of our questions and made the whole process quick and easy. Thank you to the dealership as a whole for making us feel welcome.

Cherokee16

14 de abr. de 2016

They beat all prices and provided complete satisfaction .I will be going back after this lease and wil recommend my friends visit this dealership .I shopped prices and programs for a bit and they surpassed all others .

Mario Trocchia

14 de abr. de 2016

I had a set monthly payment in mind, and Jaime and the dealership where committed to my needs...A+ salesperson and A+ dealership.. Thank you guys....

Richard Koch

13 de abr. de 2016

My car purchasing experience started when I went online and put an inquiry for a Jeep Compass and Patriot. Very promptly after I did I heard from Jenetta who is the online specialist at Town and Country of Levittown. Jenetta was wonderful to deal with and answered any questions I had about the 2 cars. She even got me some prices to work with even though she's not actually salesperson there at Town and Country and it was those prices and her warm personality that came thru her emails that made me want to buy my new car there. Once I got there my salesperson was Marco Noto who was also great. He knew everything about the Patriot and personally showed me how to use the auto start and the satellite radio and all the other features.

Michele

12 de abr. de 2016

Casey was very professional when working with me. He was very helpful in guiding me in the right direction. It was my first time leasing and he made me feel very comfortable. He was willing to come in on his day off to help with my schedule. Even though we worked it out so he didn't have to. The offer was still appreciated. He took the time to explain all the gadgets that came with my new beautiful car. I felt like I was dealing with a family member. Thank you for all your help and also Mike was amazing. I appreciate everything and will return for future business.

Enikolovienis

11 de abr. de 2016

This is my second time leasing from this dealership and I must say what a wonderful experience. The staff is extremely professional, polite and hospitable. They take their time to get to know your needs and aim to match other dealers and get you the best possible price. They genuinely value their customers and treat them with the utmost respect. They went above and beyond to help find a car well suited for my needs. Mike Perez, Cosandra, and Rich worked really hard to get me the best deal possible. I highly recommend this dealership to all. Ellen

shari_michelle

11 de abr. de 2016

I had previously written a not so favorable review of Erik Sheriff as I had not heard from back from him regarding my calls and emails. He has since gotten back to me and has more than rectified this situation, even giving me his cell phone number in case I run into this issue again.

Jeepman

10 de abr. de 2016

I think my experience was more than a 4 but not a perfect 5. If I had a choice it would be a 4.75. The other .25 had to do with the length of time I spent at the dealership. If everything was completed correctly when the dealership contacted my insurance company, I could have saved at least an hour in waiting time. There were issues with the lien holder and late changes. Luckily my sales rep Bobby T has more patience than me as he was very professional and was able to get the paperwork completed before the store closed. There were some mistakes on the finance part of the lease which had to be redone, no fault on sales.

Joan Haffel

6 de abr. de 2016

Our salesman Youri Chasange was the nicest and most sincere person, he knew we were buying the car for my son. He helped us pick out a great car with all the features my son and husband wanted, but with the safety features I wanted. We ended up getting a great car for a great deal. Youri is helping us with the smallest details, what ever it was he took car of everything and continues to be so nice to talk too and knows us so well. He is a great person. I would recommended everyone one I know to him!!!!!

K.conig

5 de abr. de 2016

Our salesman was Jamie yellin and we were very happy doing business with him. We bought a jeep in February and came back in March to purchase a ram from him. Jamie is professional, courteous, and has a great personality. We will absolutly reccomend him to family and friends. Overall we had a great experience at town and country and we'd like to thank Jamie again! Kerri & Steve Conigliaro

Dealer/Levittown

4 de abr. de 2016

Working with Youri and the team was a delightful experience. No high pressure "Sales Pitch" I typically know what I want and what its worth before I shop, so it was nice to work with a clearly knowledgeable person such as Youri. I highly recommend this dealership.

Rosaliaguagenti

3 de abr. de 2016

Could not be happier with what Bobby T has done for us! Very happy with everything! Bobby knows a lot about his vehicles! Thanks to him we got a beautiful blacktop 2016 Dodge Durango RT! 1st time buyers! I recommend everyone go see Bobby he really does make dreams come true!

Winston Adams

3 de abr. de 2016

I purchased a Jeep Grand Cherokee Limited on March 28, 2016 and had the pleasure of having Juarez Barreto as my Sales man. Very knowledgeable, funny and honest gentleman to work with. I was so satisfied with the overall service at Town & Country, Levittown, that I encouraged my brother to trade in his Nissan at that dealership. Three days after he was there picking up his New Jeep Latitude.This is the second vehicle I have purchased at this dealership and will recommend anyone looking for a vehicle to pay them a visit.

Melissa08

2 de abr. de 2016

I came directly to this dealer as they already had the exact model I wished to purchase on the lot. Both Casondra and Alice were very accommodating and helpful with any and all questions regarding the purchase process. Would definitely recommend this dealer to others looking for an overall excellent experience.

yankeefan

1 de abr. de 2016

Tom Bedia, was the most informative person I have ever dealt with at this dealer, and we have been coming here for over 20 yrs. He is very pleasent and courtious amnd willing to help in any way. I hope he is still there in 3 yrs when we come back, he is a very nice person to deal with.

Yogi

1 de abr. de 2016

oUr experience with Tom was that of welcoming, informative and entertaining. He did his best to get the price we were willing to pay. We are ready to spread the word about our excellent experience with Tom to friend and family.

LOUIE DIPALMA

31 de mar. de 2016

ME AND MY WIFE WENT TO LOOK AROUND FOR A NEW JEEP RENAGEDE TRAILHAWK WE LOOK AROUND FOR A WHILE OUR SALEMAN JAMMIE WAS NEVER ON TOP OF ME OR FOLLOWED ME AROUND, HE ANSWERED ALL MY QUESTIONS , HE WAS KIND AND UNDERSTANDING MY BUDGET. WE MADE A GREAT DEAL WQITHOUT ANY HEADACHES AND I DROVE MY NEW JEEP RENAGADE HOME THE NEXT DAY. THANKS JAMMIE FOR ALL YOUR HELP LOUIE D.

AlPavone44

31 de mar. de 2016

The whole process was quick and easy, Phil and Rich made everything so simple for me! They were very knowledgable and answered all my questions easily!! Thank you for such an amazing experience!

KevinK

31 de mar. de 2016

I saw the car that i wanted online for a price that looked too good to be true. I inquired about it online and was responded to right away. I made appointment and was met with great service when i came in. Casey hooked me up and took all the pain out of buying a new car away. He gave me his cell phone number so i could contact him through text or call at any time during the day, even if he was off that day. Any questions I had re responded to me right away and even checked up on everything after I was home with my new car. I couldnt be happier with all of the staff that was there, especially Casey my salesman and Erik my finance man. Thanks again to Town and Country.

afebreeze

31 de mar. de 2016

Very Good experience with the dealership as well as my salesperson. Tom was Very helpful and worked to get the price where I needed to be and was very Fair in getting a reasonable trade in value for my car. We will consider our next car with this dealership as well as salesperson. Thank you!!!

jeep lover

29 de mar. de 2016

Two years ago we purchased a Jeep Cherokee Latitude from Town and Country. It was such a positive experience that we just went back to purchase another Jeep. Upon meeting our salesman, Jamie Yellen, we had a great feeling. He seemed to know immediately the type of vehicle that best suited us. He steered us toward the Jeep Renegade LTD., and insisted we test drive the Renegade, even though we told him we were not ready to buy. Our salesman was extremely informative about the vehicle, Needless to say, we were back ton the next day to buy the Renegade and felt we had no need to go to another Jeep dealership. Upon picking up the vehicle, there was a minor issue to resolve, and we must say that Erik Sherriff went out of his way to please us. The delivery of the Renegade by our salesman was informative and not rushed. In fact we even had a few laughs. In the end Town and Country is a classy, five star dealership. Love the Renegade and the Cherokee, and we feel very confident recommending this dealership. So go see Jamie Yellin for a great car shopping experience.Sincerely,Joy & Jeffrey Miller

Anthony Persaud

29 de mar. de 2016

My salesperson CASEY WALLER went above and beyond to get me an excellent deal. I am very fortunate and grateful to have met him. He has outstanding customer service skills and I highly recommend him. Erik Sheriff, the finance representative, was also very informative and professional. I really cannot believe how easy they made this process. I must say again, Casey is charming, professional, knowledgeable, and above all else HONEST. All of the employees I met were helpful and accommodating. I highly recommend Casey and Town & Country Jeep.

Rajendra Persaud

29 de mar. de 2016

Outstanding customer service! Casey Waller took his time to create the best deal for me and gave me all of the information I needed about the car to make an informed decision. I was really happy with my decision to purchase from Casey. Also, Erik Sheriff went out of his way to make the financing explanation as simple as could be. Really glad for the diligent team at Town & Country. Highly recommended!!!

Lorre Sharvin

29 de mar. de 2016

Our Salesman Tom Bedia was great!! He made buying our Jeep Renegade so easy. Very knowledge, friendly and not pushy. Would highly recommend this dealership and Tom.

Crazyman1743

29 de mar. de 2016

Juarez is the man to see when looking into a new vehicle. Called this dealer after searching months for my Dodge ram. Spoke with Juarez put a down payment over the phone ! Not only a very knowledgeable man but made my purchase VERY satisfying. Couldn't tell you how pleased I am with this dealer. Would recommend to anyone looking for a Dodge, Chrysler, Jeep. Speak to Juarez you will not be disappointed!

Bernhard930

28 de mar. de 2016

My husband and I went to Town & Country looking for a new family vehicle. My husband had his heart set on one car. However, when we got to the dealership our salesman Marco Noto was very interested in our needs and highlighted the benefits and negatives of each model we were looking at. He steered us away from our original idea and we were very thankful for him focusing on what we needed. The experience was very easy and he was very informative about the vehicle and ensured we knew how to work everything before we drove off the lot. Highly recommend!

syank

26 de mar. de 2016

OUR SALESMAN JOE WEXLER WAS GREAT NOT PUSHY AND VERY HELPFUL MY WIFE AND I WERE VERY PLEASED. WE LOVED OUR BUYING EXPERIENCE. I WOULD URGE YOU BUY A CAR THERE

Araubuck

26 de mar. de 2016

This was our second lease with Town and Country Jeep Chrysler Dodge in Levittown and is experience was better than the last. Bobby T was great to work with. Very professional and had communication. We had to order our T&C Minivan and he kept us up to date with the delivery. Very seamless stress free process.

Happy client

25 de mar. de 2016

I want to thank Juarez Baretto the salesman and Mike Perez the sales manager for an amazing job getting me into my dream car! Thanks guys you are the best!

Aly El Bahnasawy

24 de mar. de 2016

All I will say is Robert is the reason i will be purchasing dodge cars for the rest of my life. He was so helpful, patient, and helped me reach my required budget and get the car i wanted. This is an amazing dealership with very helpful people that want to get you into the car of your dreams.

Mercedes123

23 de mar. de 2016

I leased my Chrysler 200 at Town and Country a few month ago. The salesman, Juarez Barreto, and the service department, Jim and Jason are always professional and courteous. Highly recommend the dealership. Wonellieataol.com

Amy W

23 de mar. de 2016

DO NOT WASTE YOUR TIME!!! YOUR DEALING WITH RUDE CROOKS!! Worst service I have ever received in my life. The staff are complete liars. Erick from the financing department is very rude and looking to rip people off. And I'm sure they are robbing people and taking advantage of people everyday. How do they expect anyone to purchase a car without knowing the interest rate from the bank. David from the used car lot was so apologetic for how rude Erick was and promised to fix the situations. I was told he will find out my rate and find out the rates if I bought a new car as well promised to call me back in two days and never did. I would give them no stars however, I'm forced to click at least one. DO NOT WASTE YOUR TIME!!!

A. Cosmai

22 de mar. de 2016

Michael Lester, the sales associate, was great! Not pushy and knew/found exactly what my daughter and I were looking for in our price range.

Sofocli Family

22 de mar. de 2016

Thank you Phil for everything! From the first time I called you were truly professional! Your truthfulness and honesty will take you far in this business. We felt that there was no pressure, and we didn't feel like we were being taken for ride, as we have with many carsales men we have met. By the time we had made a decisio , we felt as though we were dealing with a friend rather that a salesman. Then we had to meet with finance guy (the guy who everyone dreads) but again you reassured us that he was a really nice guy and would help us through everything. Yet again your truthfulness shone through, and we meet with Rich. Rich was awesome! Talked us through all our choices, gave suggestions and even invited us back for coffee.. You both truly made this experience a pleasure, we with definitely be recommending you to all our friends and family!!! We look forward to doing business with you again

good customer

21 de mar. de 2016

Was at dealership to pick up new car and found damage on vehicle. Salesman was very professional, but the Manager was disrespectful and treated me like an idiot. The Manager refused to admit the car was damaged, and I ended up not taking the car.

Keith Apfel

20 de mar. de 2016

I went in to find some information out regarding Jeeps. I've had them all my driving life and found out a ton of new things. I dealt with Casondra who was amazing and so very kind. If I ever came back it would be for the great customer serve and Casondra herself.

Rkabatsky

20 de mar. de 2016

This place was great. The customer service from Casondra was outstanding! I am so thrilled with my jeep I can't wait to show it off

jess&rall

19 de mar. de 2016

They went above and beyond for us. Bobby T and Erik Sheriff made us feel comfortable and did whatever they could to help us out. They made you feel like you were family and not a customer. This is our second jeep bought from Bob and we definitely feel comfortable calling Erik for any questions we have financially. Thank you for everything!

nene Benitez

19 de mar. de 2016

If only I could give six stars. Mike lester is easy to work with. Nothing like many sleezy, near movie character, salesman I've ran into. If you have the option be sure to have him teamed up with Rich Demott in financing for a seamless "day spa" like experience.

Louie13

19 de mar. de 2016

My wife and I were shopping for SUV's and decided to give the Dodge Durango a try. We were fortunate enough to have Danielle sit down with us. She was very knowledgeable and was able to answer all our questions. She was very patient and we ended up walking out with a great truck at a great price. She listened to all the options we were looking for and did not try to steer us toward a vehicle that was more than we wanted. I would absolutely go back to this dealership and ask for Danielle.

Jewels54

13 de mar. de 2016

There are few times in my life that I can actually say that I had an overall excellent experience purchasing a car. This week was one of them. I just recently visited Town & Country Jeep with my daughter and was lucky enough to have Danielle Zaffiri greet me. From the first moment, I knew that we were in good hands. She had the biggest and brightest smile I ever saw. She was passionate about her cars, knowledgeable and overall made me feel like family. We ended up spending a few hours with her before purchasing a Jeep. If anyone is looking for an honest person to assist them, please ask for Danielle. My eyes have been opened up to an industry which has been known for shady, unfriendly service. Please go in and ask for the best. Ask for Danielle!

Siggy

13 de mar. de 2016

My Sales experience with Danielle was Excellent She answered all my questions, and addressed all my concerns. Made the buying process a pleasure. Highly Recommended.

Kuffs71

12 de mar. de 2016

Tom Beda was a great sales guy to work with! Listens to what you want and gets right down to it! Explained everything to us on the new vehicle very knowledgeable. Worked with Richard Demott who made the credit experience bearable!! Will recommend to friends!!

Murphy398

12 de mar. de 2016

Casondra and Rich were awesome! No pressure and made the buying process extremely easy and stress free. I will always shop for my future jeeps with them!

Melissa c

6 de mar. de 2016

Casondra Knew exactly what I was looking for in a vehicle. I followed her from another dealership. She showed me exactly what I was looking for and was very knowledgeable and detailing all of the fine features of my, new to me, Jeep Grand Cherokee! I would recommend her to friends and family for future sales.

jimmy718

5 de mar. de 2016

Supposedly they had a deal with my credit union for a great deal for members. the great deal same is the same incentives you could walk in off the street and get. Credit union no longer deals with them nor do I and you should not either,

Debbie528

3 de mar. de 2016

Did a great job got the price I wanted and very good customer service. I'm so happy he got me my dream car. Thank you.

billy rhodes

3 de mar. de 2016

It was a pleasure to deal what someone who knew what they were doing. Tom was great. He took his time with me and made me feel comfortable. He was the one that found the perfect Chrysler 300 for me. I couldn't be happier with my car and my car buying experience. I give Tom a 10 out of 10. I would definitely recommend him and this dealership. I know where to go when it's time for my next car. Thanks again.

Marianadramirez25

2 de mar. de 2016

Casandra Dirusso very nices person, She was my seller and she got what i want , i just bought my Jeep Wrangler 2016 and it is what i was looking for,,, Such a nice person, very kind and patient ... 5 starts for that..Rich Demott the finance guy.... Very kind person, this is the second car that i get from this dealer and very good experience , help me whith my tires for my Chalenger 2014 to change them and now he give me very good deal on my wrangler 2016 ... Thank you guys for your help!!!

Carshopper

2 de mar. de 2016

Tom was a pleasure to work with. Honest,detailed and ensured we were comfortable with our purchase. He was the first to acknowledge us when we walked in and took his time working with us.

Happycustomer123

2 de mar. de 2016

I purchased my new jeep renegade at Town and Country the salesman Juarez and the manager Mattwere extremely professional and helpfull great buying experience,highly recomended.

Honey

1 de mar. de 2016

They we're extremely helpful when I was purchasing my car they explained everything to me with my paperwork and I would definitely recommend all my friends to go there

Cj121092

29 de feb. de 2016

Jim Stannish excellent sales and quick finance with Rich DeMott. End of the month sale went nice and smooth in and out thanks guys love our truck!

Brandi0512

29 de feb. de 2016

I just got my new Jeep Grand Cherokee from Phil and I love it! I had a great experience with the sales team and everyone was very helpful and nice.

JohnT619

29 de feb. de 2016

Jamie was the perfect salesman for a first time buyer. Easy to work with, answered every question, truly cares about his customers. Buy from him

Danielle55

29 de feb. de 2016

Everyone here made my purchase so easy!!! Best car buying experience yet!!!! All the employees were so nice and genuine, they went above and beyond!!!!! They even drove my new car home for me right to my driveway with a red bow and all!!!! The car and the people were great all around, not a single complaint!

Goodfella35

28 de feb. de 2016

Great overall experience. Phil was very honest and easy to work with. Would recommend family and friends to purchase a car from here. Alice was also very helpful and friendly in the financing department. Good prices and helpful personnel.

mike_k

27 de feb. de 2016

Our salesman, Joe Wexler, immediately found us exactly what we we looking for, and the price was so good that we could afford a newer loaded model. Could not be happier with this purchase.

carguy

27 de feb. de 2016

Tom was a pleasure to work with. Tom was straight forward from the start. He made the whole experience enjoyable. I would recommend Tom any day

Joe

27 de feb. de 2016

Casondra was very professional. She was also knowledgeable about the car because I like to as questions. I pushed to se and get what I wanted and she delivered with a smile. The whole process was quick and easy. She told me she's new but did a great job.

Teebone

27 de feb. de 2016

Four years ago to the date I purchased a Jeep Compass Limited from Town & Country Jeep Chrysler Dodge Ram, at a time when I wasn't the sure about the ins and outs about cars, let alone financing. They walked me the entire process with honest clear language. I said if I ever needed to get another vehicle I was coming back HERE!I loved my Compass and after our union of 4 years and 127K miles, it was time to get another vehicle. Jim Stannish, listened to my needs for a mid-sized SUV that would accommodate my growing family, but not break the bank, and grant me peace of mind. His attention to my situation, and my needs, made me feel at ease and I would highly recommend Jim to anyone looking to purchase a vehicle. He will make the process easy and you will not feel that "salesman pressure" like at other dealerships.Richie DeMott, what can I say beyond that fact he is personable, approachable, communicative and effective at his job. He explained the financing to me in terms that I UNDERSTOOD and made sure I understood it all. He is excellent at his job and I am now the HAPPY PROUD owner of another vehicle from Town & Country Jeep in Levittown.My entire experience with Town & Country has been great. The sales department do not pressure customers, the sales department manager David always greets you with a smile and is not beyond helping his staff if need be. Jim and his co-workers are attentive but "real." Richie and finance side are not pretentious and make every effort to work with you.Lastly, I can't say enough about the service department. Jimmy and his team are on the money. I love this place you will too.

Penelopek30

26 de feb. de 2016

I saw Casey Waller for a new Jeep and I could not ask for a better sales person to help me. He was very friendly and accommodating. He answered every question and concern confidently, I was very comfortable working with him. I saw Erik Sheriff in finance, he was very kind and helpful. He cared more about myself keeping money in my pocket than him trying to make me spend more. He offered amazing financial advice.

Ryan76

26 de feb. de 2016

Danielle is very competent and knowledgeable and was a pleasure to work with. She made sure we were well informed throughout the entire sales process and explained everything in great detail. She also maintained a great deal of professionalism while remaining very friendly and down to earth. If you're in the market for a new Dodge, Chrysler or Jeep, stop by and ask for Danielle!

Bohemian51

26 de feb. de 2016

Knowledgeable, friendly staff. Big selection of cars on site. Very fair with trade-in price. Absolutely going back for next jeep when my lease is up.

steph84

24 de feb. de 2016

Danielle was very friendly and went out of her way to make us comfortable with the sale. She did her best to make sure we understood everything we were signing and was thorough when showing us the car. Richard was straightforward and quick.

TMonniello

24 de feb. de 2016

We were here a month ago and the hubby got a Ram 1500 and came back again to lease our beautiful 2016 Jeep Cherokee Limited and we could not be happier! Jamie is awesome! He truly makes you feel like royalty and is such an asset to Town and Country! We will be back later this year with our daughter!

bella1974

23 de feb. de 2016

Bought a certified Pre owned JEEP they tended to all my needs fixed anything i felt was an issue did a complete overhaul on the car and all the while being very professional. Working with there finance department, Mr DeMott was a pleasure! I will defiantly recommend them!UPDATE---I would like to tell you that when a car dealership treats you like a human and not there next buyer it its a good thing!I had purchased a used car back I. Feb of this year was having A LOT of issues with it. Was at the shop many times (did receive a loaner car each time I went) even on a day notice. After all was said and done, they could not find the root of the problem. I went and talked to Phil Hodges who promptly took care of my family! They took us out of the car we bought 4 months ago, with no hesitation, ran the numbers paid it off and put us in a brand new one for a few dollars more a month! PHIL NO MATTER WHERE WE ARE WE ARE LOYAL TO YOU AND WILL BE BACK!!!!?

fmed4

23 de feb. de 2016

professional well knowledgeable staff wh.o took the extra time needed to help with my decision in leasing the town and country minivan. After Bobby T. sat and went over the benefits of this minivan I was sold. Rich in financing made it affordable.

ChargerRT

22 de feb. de 2016

I purchased my first brand new car last weekend. I was looking for a 2016 Charger RT for around 3 months. The whole process of trying to find one with all the packages and options that I preferred was the hardest part. I went to many dealerships in Nassau County looking for the right car at the right price. Town & Country Jeep Chrysler Dodge was actually the closest to me ( Lucky me). Besides the distance they also had great customer service. It was a very busy weekend and they were short staffed and they still found the time to help me. Overall the experience was definitely one to learn from and I believe I learned a whole lot.Sales can be a stressful field and when you are short staffed its even worse. Marco Noto was a pleasure to deal with and helped me a lot with the purchasing of my new dream vehicle. He was very informative and professional.Richard V. DeMott was an absolute pleasure to deal with. He very helpfully guided me through the whole Leasing process of my new vehicle. I had brought my Father to make me feel more comfortable with my new car purchase. When we were all in Richard's office discussing my options it felt as if i was just at home talking to family. No pressure, no stress and no hassle. He made me feel very comfortable and I Highly Recommend dealing with Richard If you are close to the area.

Cindy514

22 de feb. de 2016

My experience was phenomenal. Jamie Yellin exceeded our expectations. I am so pleased and I would recommend him and the dealership to everyone. Thank you Jamie!!

Krystin Prastil

21 de feb. de 2016

I had look at a Jeep Grand Cherokee at another Long Island dealership and was not happy with the service. I felt the employee I worked with was very pushy and saying anything to make a sale. That being said, I had the complete opposite experience at Town and Country. All the employees in the Certified Pre-owned/used dealership were very friendly and professional. Phill was excellent. He answered all my questions, worked with me to figured out the choices within my price range, and listened to what I wanted. He was anything but pushy, and exemplified a professional. In addition, Rich further improved my experience at T&C. He answered all my finance questions, made sure to clearly explain all my financing options, and I left his office feeling both aware and comfortable of and with my methods of payment. While waiting for my car to be checked over by a mechanic and cleaned up for me to take it home, three separate employees came up to ask me if I was being helped. The attention paid customers is excellent, and I would gladly recommend this dealership to anyone in the future.

JV11390

20 de feb. de 2016

Overall good experience leasing my new Jeep Patriot! Casandra did a good job at working towards getting me a decent priced car within my price range.

CarLover2774

19 de feb. de 2016

I purchased a 2016 Jeep Cherokee from Danielle. She was very knowledgeable, friendly, and made the process simple. I felt like she understood my needs and worked with me to get me a purchase price that I felt comfortable with. I highly recommend working with Danielle when you purchase your next car.

BrianDOakes

19 de feb. de 2016

I bought a 2015 Chrysler 300S from this dealership in July. The sales process was great, the sales man was super nice, super helpful and really did a great job getting me in the perfect carBut I had issues with service the minute I drove off the lot as the MIL light kept coming on and I had to bring it back 3x to be fixed. The guys in the service department are good but yesterday I dealt with the rudest young female on your staff.I had received several auto voice messages from you reminding me about my scheduled maintenance, so i called up to find out what the service schedule is on this car. With my previous Chrysler 300 (from another dealer) i always got the proper preventative maintenance. The girl on the phone was rude and unknowledgable. When I asked what is the service schedule for this car as far as mileage and service, the best she could say is "Well you need to get your oil changed every 3,000 miles". When i told her that my car had an oil life indicator system that prompts me when oil changes are needed, she became rude and nasty saying "Well it's common knowledge that you have to come in every 3,000 miles, everyone knows that" like Im some kind of idiot. I even told her that my manual indicates to follow the oil life indicator and I was told by service that it only needs oil changes based on that system. I asked to speak with someone else as I did not want to deal with her, she said no one was available. She took my number and no one has since called me back.I am extremely disappointed with this level of service at your dealership and since no one called me back I had to schedule my 10,000 mile service at another Chrysler dealership.

carmenotero luissoto

18 de feb. de 2016

I leased a 2016 town and country touring with this dealership. Jamie yellin was my salesman. He was flexible, kind,patient and knowledgeable of his craft.

PB11729

16 de feb. de 2016

It was a pleasure working with Tommy on finding just the right car for me! He was open and honest about all aspects of the transaction and I felt comfortable that he had my best interests at heart. As a woman you can sometimes feel like you are being taken advantage of when it comes to mechanics and cars but not with Tommy. He's a good guy and knows his stuff about Jeeps!

william z

13 de feb. de 2016

Excellent sales rep.Jamie Yellin and service rep. Jim I They will steer you in the right direction and easy to work with.I look forward to dealing with them in the future.Eric S additionally was exceptional working the financial aspect of the contract

arthur oy

8 de feb. de 2016

i was interested in 2014 jeep grand Cherokee. the sales people is ok, gave me pretty decent trade in value. at the very beginning, i thought i was so blessed and lucky to get a great deal with jeep, but after that everything turned to be my nightmare with Jeep.1. "PRE DESTINATION FEE" this is the first time i heard about this fee for a pre-owned vehicle. the price was 29995, but my sale associate wrote 31650 on the price form without saying anything or explanation before i noticed that difference. i had dealt with TOYOTA, MINI and ACURA on both new and used cars. this is the first time i saw sales people wrote a number that was different with what we have agreed, also the first time i heard about this fee on used car.2. "MUST FINANCE NO LESS THAN 90% WITH DEALERSHIP" If the dealship can give me a more decent APR, i can definitely go with it. but the finance manager gave me a horrible rate even i already shown him the rate i got approved by other bank. it is 1.5% more than what i have been approved!!!!!!! i m not sure this statement is legal or not, if it is illegal, and please anyone do something on this to stop this trap on customers.i will absolutely not recommend this dealership to anyone, and i am curious why they have 4.5 review on this website as well as they have only 3.5 on the google.

TMonniello

8 de feb. de 2016

Jamie was by far the best car salesman we have ever worked with! He made sure our transaction stayed smooth from start to finish! We are always very tentative when entering a car dearship but Jamie and Town & Country totally changed that for us! A friendly and proffesional staff from the receptionist at the door to Jamie the superstar to the general manager to finance! I can not say enough how wonderful we were treated! We will definately be back!!

Awilda123

7 de feb. de 2016

Jamie was one of the most helpful salesman I have ever encountered. My daughter went in to get some information about a jeep wrangler, and he went over in detail whatever she needed or wanted to know. He gave her price options, and options on what she could do. He treated her like she was an adult, and that is a huge reason I wanted to purchase our car from him. I then met with Jamie and he continued with the same constant respect and helpfulness. Anything we didn't understand he explained to us thoroughly. My daughter is now enjoying her jeep, and wouldn't have been possible without Jamie. I would 100% recommend everyone to ask for Jamie when purchasing a car at Town & Country.

hloewenstein

6 de feb. de 2016

There aren't enough adjectives to say how nice and pleasant it was having Jamie as my salesman, he is nothing but polite,honest,upfront and looking out for his customers first and foremost. I brought a renegade today and its the 2nd vehicle gotten from this dealership, our first salesman about a year ago was also nice...but i can honestly say Jamie is the very best salesman i have ever had the pleasure to get a vehicle from.... nothing but professional from the get go and went over it all soup to nuts. I would find anyone hard pressed to get a better salesman anywhere else. Truly lucked out when he was the person calling us back when i first contacted them. Thanks for a great experience !P.S. Eric from finance was just as good and ran that whole scenario by me until i understood it all and helped finalize it all.... just amazing all around.

ScubaDiversUSA

6 de feb. de 2016

Tom was wonderful. He explained everything from beginning to the end. Great Experience. Will definitely purchase from him again. One of the best sales person and dealership I have ever been to.

mgomes

4 de feb. de 2016

I really did my due diligence when it came to making this Jeep purchase. I visited 4 different dealerships, from Queens to Smith Haven. Even though I found that Town and Country was a bit more competitive with pricing, my client advisor was the main reason I selected this dealership. Jamie Y. work very hard to get me the most for my money. He also has a calm, charismatic persona which made the entire experience stress-free and enjoyable.

white dod vin17

4 de feb. de 2016

i had a great experience in purchasing my 2015 dodge dart michael lester from saleswas a pleasure to deal with would recommend others to the dealership

Rich 2015

3 de feb. de 2016

It was a pleasure to work with Jim Stannish . He answered all my questions. I felt comfortable and stress free . Alice Bael at the Finance department is very knowledgeable and is very helpful. thank you for a great buying experience.

KenR

2 de feb. de 2016

I had a great experience during my 2015 Jeep Renegade Trailhawk purchase. Tom Dedia from sales was a pleasure to deal with and made everything go as smoothly as possible. Rich DeMott from finance presented every option and help me get the best financing rates possible. Irving Cruz was also a pleasure to deal with. All in all I would recommend Town & Country and these gentlemen to anyone I know.

Rehellek1

2 de feb. de 2016

excellent. sales and service. Very knowable of all aspects of the vehicle. very respectful and friendly towards customer. If every sales person was like Tom I would not be so sick when i have to go buy a new car.

cptswife1230

1 de feb. de 2016

This is the second car we have leased with Michael. First we had a Dodge Journey and now we have the Chrysler Town and Country. Michael made the experience so wonderful! He goes above and beyond to help and do whatever he can to make it a smooth and easy time. Getting a new car is exciting and Mike sure makes it great!! Will never go anywhere else!!

pdmedic78

1 de feb. de 2016

Tom is the best!! No gimmicks or sales games, he explained everything up front and got the best price for me. Genuinely cares about his customers and was in constant contact with me after my purchase making sure everything was to my satisfaction. I will definitely be going back to him for future purchases. 10 stars!!

LillandJoe1951

1 de feb. de 2016

My husband and I love our jeep this is the second time we leased a jeep our salesmen Micheal Lester helped us out he is awesome salesman he is the only salesman I know that takes a lot of time in his work he always makes us feel very welcome thank you so much Mr Lester for all your help From Mr and Mrs Joe Occhipinti

SpecialEdTeacher

31 de ene. de 2016

while out shopping for my husbands 50th birthday gift I felt so lost until I met Michael. For what I thought was going to be a difficult experience turned out to be the best experience that I could ask for. The expression on my husbands face when he pulled up to his firehouse & realized that the truck on the ramp was his 50th birthday gift from me will last a lifetime .

JMason227

31 de ene. de 2016

I had an excellent experience with my salesperson, not only was he knowledgeable but very friendly and down to earth. Expressed genuine interest in my needs and steered me in the proper direction. The dealership was very clean and had a very welcoming, professional feeling about it. 10/10 would recommend

Cquat123

31 de ene. de 2016

Went in just looking to lease a new Town and Country....walked out with a great deal, pleasant, hassle free and speedy service. Would recommend this dealer to anyone.

kryssy kris

31 de ene. de 2016

I was car shopping with my husband and walked in to the dealership and met Michael Lester we were happy to have an experienced, knowledgeable salesman....He ultimately sold us a wonderful vehicle. We definitely recommend for any one who's looking to buy a car go see Michael Lester at Town & Country Jeep Chrysler Dodge.

Ice melt

31 de ene. de 2016

I had an excellent experience with the dealership as well as my salesperson. Very helpful and very honest. We will consider our next car with this dealership as well as salesperson. Thanks for making us so happy!!!!

Big10427

31 de ene. de 2016

I went purchase a pre-owned vehicle. I walked in and was greeted by salesman Jim Stannish. He was very knowledgeable about the cars, he listened to my needs and financial situation and directed me to the best car that suited me. He was always available to answer any questions I had, and he actually followed up with text messages and phone calls. I was the best car purchasing experience I have ever had. I would highly recommend this dealership and you must deal with Jim Stannish

JeepGirl2016

30 de ene. de 2016

Excellent service. Friendly staff. These Jeep owners walked way extremely happy, with a brand new beautiful white Jeep Grand Cherokee. This is the first purchase we made from this dealer, and will likely not be our last. Thanks again Casey!

Kat44

30 de ene. de 2016

I hate dealing with car dealers they tend to talk way too much to try to clench the deal! Jim is very versatile, friendly and can read people well. Thats what makes him so good at what he does!! He realized right away that I am a straight shooter and have no time for sales jargon! He got to the facts showed me what I wanted to see and then sold me 2 cars purely because he listened to what I wanted and called a spade a spade and was honest! He knows his products and he is confident in what he was sells and thus clenches the deal!!Jim is unlike any other car sales man my company has ever dealt with. He made the transaction very easy, he followed up with texts and calls, he helped me with the paperwork and made himself available on his cell phone after hours in order to make the deal go through.Jim is probably the most intelligent and well put together slaes man in the dealership!I highly recommend him and will use him as my only contact in finding cars for our company in the future!!I am leaving 2 reviews because he sold me 2 cars!!

JDC428

30 de ene. de 2016

i purchased a certified pre owned Dodge Ram from this dealership. Come have had numerous issues with it the following month. When I brought it in for service I was told they could not find anything wrong with it. I had to call 5 times and still never got an answer or a diagnosis for the vehicle. The truck stalls out unexpectedly and is dangerous. Jim states the tuck is safe but will not put in writing. Jim stated "It is safe but I will not put in writing because we don't know what is wrong with it". I found this gentleman to be very condescending with zero lack of concern for the safety of his vehicles and those he puts in them. This is by far the worst dealership with the WORST service department I have EVER dealt with. Once this truck dies, I will NEVER return to them and I strongly recommend going to SECURITY DODGE and AVOIDING LEVITTOWN TOWN AND COUNTRY AT ALL COSTS. They do not care about you, your safety, your vehicle and they will speak down to you. I hope you take heed to my advice.

Mike Mastrangelo

28 de ene. de 2016

I bought my second Jeep from here last week, Phil Hodges and Rich Demott were great. I love my new Jeep Cherokee! I would definitely recommend Town & Country Jeep to anyone in the market.

Betsy Leites

27 de ene. de 2016

I purchaed a 2016 Jeep Cherokee Latitude Altitude (cold weather & black out package). Jamie was so helpful. He made us feel like we've known him forever. He made sure, I bought exactly what I wanted!! He even served us coffee, while we waited for the paper work. He went from salesman, to friend... Most salesmen I've spoken to are not approachable, but Jamie is the opposite... I attempted to buy this same car from Bayridge Brooklyn, but the sales people there are nasty. They have no manners. I came here to Levittown & bought it the same day... Drove away with no problem... Thank you Jamie Yellin, for all your help. We'll be back next year to buy a car for my husband!

joe9

27 de ene. de 2016

Casey Waller was great to work with. Made my son's very first experience buying a new car Awesome!!! Everyone we dealt with was very friendly and a big help

Thedebster

26 de ene. de 2016

I purchased my Jeep Patriot from Scott a month ago and it was the best car purchase experience. Scott goes out of his way to assure all your car needs have been met.

nickferrara43

26 de ene. de 2016

Jim gave me the best possible price for my vehicle that I could not find anywhere else. I also wanted a few things fixed on the jeep and he bent over backwards to make sure I was happy and satisfied with my car. Next, Richard did my finances and got me such an amazing deal with my payments for my car and worked around what was most convenient for me AND even went the extra mile to make sure I save on interest down the road. I couldn't be happier with my experience and you would be foolish to go anywhere else!!!Thanks Jim and Rich for everything!!!-Nick

Lacerenza

26 de ene. de 2016

The dealer ship was very helpful with the lease of my new truck. It was a fast process. Jason made everything so easy. Went over the truck with me. Jason also took him time .

FitzJeep2014

19 de ene. de 2016

I was in the market for a new vehicle and I stumbled upon Town & Country due to their large amount of certified pre owned vehicles. I found a Durango that I really liked but eventually decided on getting a 2014 Jeep Grand Cherokee Overland which I am very pleased with. They gave me great money on my trade in every where else I went I felt like they were insulting me. I was lucky enough that I ended up getting Phil Hodges as my salesman and he was great from the word go. Phil was very personable and had a vast knowledge of every thing he had on his lot. Car salesman tend to get a bad rap but Phil was excellent and very honest thru the whole process. When I decided on the Jeep that I wanted Phil started to get everything rolling immediately. He had the truck detailed and didn't have me sit around told me once the finance guy was free he would call me and we would finish everything pretty seamlessly. He was right on the money I came back and sat with Rich their finance guy and he didn't try to push anything on me very nice and straight forward. Short time after sitting with Rich I was getting into my new Jeep and couldn't be happier with the vehicle or the buying experience. If you are in the market for a certified pre owned vehicle I urge you to see Phil Hodges and then sit down with Rich!

CN479

19 de ene. de 2016

I just recently purchased a new Jeep Cherokee from this dealer. As soon as my wife and I walked in, we were immediately greeted by the young woman behind the front desk. She than introduced us to a salesman, Scott. We were very impressed with his knowledge of the car we were looking to purchase. He made the whole transaction extremely easy. I will be back to see Scott soon as my lease is coming due as well.

One Happy Family

18 de ene. de 2016

I have gotten 3 new cars and 1 used car from here. 1 used car we purchased approx. 9 years ago; 1 new one we purchased approx. 6 years ago and 2 recent ones we are leasing. We met Scott this year when leasing a RAM Truck and loved him so much I went back 2 months later and he put me into my Jeep Patriot. He helped me end my current lease and lowered my payments $150 per month as compared to my previous Sante Fe payment. He is a true professional while being fun and witty at the same time. He won't BS you and if you're honest with him on what you want and can afford, he will get you into a car. I won't go anywhere else and have told my friends when they are ready for a car to SEE SCOTT! Thanks Scott and I look forward to bringing my daughter to you when she's ready for a car.....or for our next lease!!!

happy customer

18 de ene. de 2016

bob tantillo was very professional and knew exactly how to help me with my purchase he never rushed me and stayed past closing hours until I got my car great salesman and even a better person

Henrik30

18 de ene. de 2016

I would like to thank the team of employees at Town and Country in Levittown. They were professional, knowledgeable and a pleasure to work with. Specifically, my salesman, Phil Hodges was a tremendous young man. Phil allows the vehicle to sell itself rather than pushing a product like most places. Within minutes of my "Ram browsing", Phil had me test driving the truck that I decided to buy. Phil's demeanor was calm and casual yet professional and i have already referred his name to friends and family. I would also like to mention the entire pre-owned department. These guys were down to earth and easy to relate to. I would also like to add that in the finance department Alice Baer was a wonderful person to work with. She had engaged us in conversation outside the parameters of buying a car and within minutes our paperwork was complete. Thanks again Phil and Alice!........Mike Dvorznak........

Mr. & Mrs. Z

13 de ene. de 2016

We went to the dealer to get information about a Jeep Grand Cherokee. We can't say enough about Mr. Jamie Yellin, he was so helpful that we end up getting the car; the same day. He knew how to help us on how to choose the car that was best for our needs. He speed the process and knew exactly what to do. He was so friendly and very kind, The best experience, we'll definitely recommend the dealer but must of all; Mr. Jamie Yellin. He called us few days after to asked how the vehicle was working, and if we were satisfied with our purchase. Mr. Yellin has became a friend. We are glad we came to the dealer and got to have Mr. Yellin as our salesman.

Scott&Yelena

13 de ene. de 2016

We got our new Dodge Ram last week and we had a great experience!!! These guys are professional, friendly and make car buying actually fun! We are recommending Jaime Yellin to all of our friends and we give him 10 stars!

Sandlady367

12 de ene. de 2016

I recently purchased a Jeep from this dealership my salesman was Jamie Yellin. I must say this was the best experience I have ever had. He is without a doubt the epitome of perfection and not bad to look at either!! He is a keeper!!!

KimTommy1325

11 de ene. de 2016

I cant say enough about our experience purchasing our new jeep with Jamie Yellin this past weekend. He is a stand up guy, who not only made our experience delightful, but helped chase after our 1 1/2 year old the entire time! Not your typical "salesman" a truly nice guy! Thanks Jamie- you Rock!

greggagnon

9 de ene. de 2016

I contacted them about a Jeep GC they had for sale. I was emailed back by a person named Melissa. She asked me when I wanted to come in for a test drive. I told her I was out of state and a test drive was not possible. She replied that she knew I was out of state but I would have to come there in person to sign papers if I bought. I asked her if her dealership had no experience in selling used car out of state as in the past all I do is fedex paperwork back and forth and have the vehicle picked up.That was the last I heard from her. She never emailed me again and she NEVER called me.So I did some reading on them from the many review sites out there. I now understand that they post artificially low prices on their vehicles and use financing to make up for the low prices. So I am a cash payer, so I could never get those prices. It is in the last line of their disclosure on their ads. Do yourself a favor before shopping here....READ ALL THE REVIEWS. Very interesting dealership.

Suzy B

8 de ene. de 2016

We went to three dealerships before purchasing our beautiful brand new Jeep limited 2016 from the Levittown Town & Country Jeep dealer. The best experience was with this dealership in Levittown Town & Country Jeep and our sales executive Jamie Yellin. When looking for a new car you are under great stress. You want to make sure you are dealing with someone is knowledgable, compassionate for your bottom line and amazing follow up skills. I was very lucky to have all of this with Jamie Yellin. He asked questions to find the right car for our needs. He reviewed all of the benefits of dealing with this dealership first. He made sure we undertood it wasn't just a purchase of a vehicle but a long term relationship with the dealership we buy from. He was very reasonable in his cost when we discussed our price points. I didn't feel I was being ripped off as we did in other dealerships. Once we leased our vehicle he made sure it was detailed and ready when he said it would be. He took the time to call our insurance company and facilitate all paperwork for us with them. He made sure we had a ride to get the vehicle and he sat patiently working with us through a few changes we needed. He even came in on his day off. After we bought it he called to follow up more then once to see if we where happy with the jeep. This is a true professional and we are grateful that we have a jeep we love and left happy with the purchase from this team. Jamie's manager YuriY was also excellent and helped us when we needed him. He was very kind and wanted to show we where important to this dealership. Eric in finance did a great job explaining the benefits of protection of our deposits and payment options that would work for us. I rate this dealer a+++. I'm in sales I know what good looks like. That's this group of professionals. Run to buy your car from them - you will leave very happy like we did.

Ed S

6 de ene. de 2016

Tom worked persistently with me to obtain the car of my choice. He kept in contact with me and worked hard at our mutual agreeable arrangement. Even after he sold me the car he kept in contact to make sure I obtained the second missing key and floor mat.Tom was terrific and it was a pleasure working with him.

ZStillen

22 de dic. de 2015

This dealership is an absolute joke. I purchased a vehicle here and one of the keys they gave me was for a completely different Jeep. We didn't check until we got home, once we realized it was the wrong key, I was told by our salesperson that they'd mail me the right key. After weeks and countless phone calls, nothing got done nor was anything ever mailed. They finally decided to have a new cut, but the parts department couldn't program it. I ended up going to a different dealer to get my second key since this dealership has no clue what they're doing. The miscommunication between the departments is ridiculous.On a second note, I was also lied to about the sales price. After bringing a certified check for an agreed sales price, I was told they had to charge me an additional amount for out-of-state plates, registration fees, etc. I was told I would receive roughly 80% back of my charge back from the dealer. I made sure of this and was guaranteed of this by the salesperson. Now, three months later, I have not received anything from the dealer. Apparently it costs over $500 to ship something to/from Long Island, NY to Trenton, NJ? ARE YOU KIDDING ME?!?!?!This dealership is an absolute joke and a scam! Do yourself a favor and go to one of the many other Jeep dealerships in the area.

town&country service scam

17 de dic. de 2015

I took my 2007 Pacifica to Jim Ingrassia at Town & Country in Levittown. There was a very loud noise coming from the vehicle after front (two tires) were changed. Jim promised me a loaner car when I arrived there was no loaner. I left the car and gave very specific instructions not to perform any work without a written estimate and not to perform any work unless he was 100% sure he could fix the problem. After three weeks (during which time Jim refused to accept my calls (15 calls), Jim called to tell me he had replaced my drive shaft, but the noise was still there. Jim refused to give me or even show me the old part he replaced. I took the car to another shop and they immediately diagnosed the issue as a result of uneven tires (new front tires) and the problem was resolved. This is a dishonest shop that does unnecessary repairs.

JayinMerrick

16 de dic. de 2015

While in the hunt for a Jeep Liberty we ended up at Town & Country used cars in Levittown and BOY did this place waste our time. The price IS NOT what you see and they will not flex to make it so or work with you either.We had found what we thought was a nice 2011 Liberty for around 15k amongst what looked like a great selection of good looking vehicles. We had our own financing arranged in hand and for a great APR which we had told them when we had walked in the first time a week prior while in the research stage. We were told that we were free to use our own financing, at that time, that it was not a problem. We test drove two Libertys and settled on one when we were told that on top of the price there was a significant fee, for delivery and dealer prep AND that we had to take their financing with at least a point higher interest, which I am sure would have included a loan origination fee too, which was not disclosed at that time either. The 15k vehicle suddenly had another 2+k added to the price, not including sales tax and though we had been ready to take the plunge we walked out with feeling disgusted and more than a little soiled in the process.They treat you nicely in the door, but then insult you with lots of added fees, and though we could afford it we did not want to deal with anyone who was so underhanded as to apply such a bait and switch on the price and who would try to gouge you for every penny they could get you for. I know they are in business to make money, but if they had been up front about the finances to start we could have looked at things much more realistically and perhaps gone in to other vehicles there in our search or simply not wasted our time as we had.We should have taken the hint when the couple before us had walked out when they offered pay full cash for a similar Liberty just minutes before, telling us that they were told that the price only applied for people financing and that there were additional charges. So far the only places we have seen which do not seem to play this game are Enterprise car dealers in Hempstead and D&P in Merrick, so far.The only justification the people at Town & Country Used could offer was that their internet ad stated that you had to finance with [them] and that other fees would apply, without specifying exact amounts. This is a crummy and underhanded way to do business defying the spirit of truth in advertising, yes they tell you that there are fees, but they do not tell you what they are until you are about to close the deal. Thankfully my wife and I are not stupid, or at least she is not, and we are more than willing to walk when we feel people are trying to mess with a deal; In short we walked away feeling that the reputation of the typical used car sales person had truly been justified at Town & Country Used Cars and the motto for them should be Caveat Emptor!

iratecarowner

12 de dic. de 2015

i bought a car from a very arrogant and ignorant youri chassange.list price on site was 13,995. youri tried telling me thats only if i pay with their financing. we argued a bit because on the site it does not say that anywhere anyone looks. when i rechecked the site it did say it but it was all the way at the bottom in the smallest print on the page under the information about the business. youri said it was right next to the price and i actually still have the pictures of the site proving him wrong. so i decide to go with their financing.after all is done i bought what i thought was a certified used dodge charger. i put 4000 down and after all the extra nonsensical fees they decided to add, the car bill came to 17000 before interest.the car needed new tires in the first 200 miles. when i went to change them i was told i needed new tie rods, i brought the car to another dodge dealer and had it inspected. i found out the car needed new tie rods, a new suspension and a new engine mount. my lumbar support in the drivers seat doesnt work and the visor also on drivers side was missing screws. so not only did i pay 7000 extra (before interest) for a car that was certified used but on top of that it wasn't certified used.

KSI

11 de dic. de 2015

Had a easy experience buying a used Nissan Murano from Youri Chassagne. Car was in good condition but it needed a rear window wiper assembly. Youri said he would order it, I said no problem. Called a week later and he said it didn't come in. Gave it another week and he said he was in the middle of something and would call me back in 20 min. No call back so I call again the next day, left message on voice mail asking why he is avoiding me. Several days later asked for his boss and they hooked me up with the service dept. They were great, took care of my very small problem. They were friendly, and helpful, even listening to other customers coming and going, they took care of business. Youri never ordered the wiper and just blew me off. Try a different salesmen if you go here, I would not trust Youri Chassagne.Such a small problem and Youri Chassagne couldn't handle itDid not rate higher because of YOURI CHASSAGNE

JOEP1965

10 de dic. de 2015

Bobby T is a great guy, manager was great as well. Got a great price from Bobby T, less then any other price I found on line

new car addict

29 de nov. de 2015

I have been purchasing new vehicles every 14 to 36 months for the past 35 years and therefore have dealt with a whole bunch of dealerships and sales consultants during this time. And while I have plenty of Jeep dealers that are much closer to my home than Town & Country in Levittown, NY, I traveled the extra distance because they had the exact vehicle I was looking for. After all was said and done I was glad I did as Robert Tantillo (who I had never met before) was one of the best sales consultants I have dealt with in my lifetime of car/truck buying. He was incredibly attentive to my needs, very professional, and extremely hard working during all aspects of my 2015 Jeep Wrangler trade-in and purchase of a 2016 Jeep Cherokee Trailhawk. I highly recommend Robert to anyone looking for sales consultant you can trust.

Lmiano926

24 de nov. de 2015

A big thank you to Jason for making the purchase of my Jeep Compass an easy and pleasant experience. He was very professional ,courteous and explained the jeep features in detail. He is a great sales/service person

COMPLETELY DISGUSTED

19 de nov. de 2015

This is the worst dealership in the history of Chrysler. I paid $30,000 cash to have a Jeep customized to my specifications. It has become a nightmare trying to get them to repair a manufacturers defect that was caused by them. The held my vehicle for over 30 days, consistently lied to me saying that they were working on the leakage issue and the other consequential issues when in fact they did absolutely positively nothing. When I went to retrieve my vehicle, there were more problems then when I dropped it off. They presented me with a receipt stating that the leakage was repaired. I immediately took it to another dealership who confirmed what I suspected; no work was done on my vehicle. Town and Country allowed my car to sit in the inclement weather and suffer more abuse while they repeatedly lied about the work they were doing. Jason and Jim are the most disrespectful and unprofessional people I have ever encountered. They should not be a representative of the Chrysler corporation in any shape or form. I bought my vehicle outright; never had to make a single car note and here it is 2 months later and my vehicle is still not in working condition and they refuse to do work that a good paying customer deserves. It is utterly outrageous that they are allowed to get away with this lunacy. I have been dealing with Chrysler's corporate headquarters with this issue from the on set and even they are at a lost for words. I have been left with no recourse but to go to the media and the State Attorney General regarding this dealership and its service representatives. Anyone thinking about buying a vehicle please BEWARE....they will take your money and turn their back on you. Jason and Jim are the worst people to ever deal with. As long as they are there you should definitely stay away.

gaetmj42

6 de nov. de 2015

I am so happy with my experience with the service and professionalism at Town and Country of Levittown. I want to thank Robert Tantillo who helped make this happen. He was a true professional and gentleman throughout the entire process.

UNKJAYCE

3 de nov. de 2015

I am so pleased with your service, especially the care and professionalism of Jim Ingrassia. My truck had a major issue and Jim took charge and saw the problem to the end. Collectively, our community is lucky and privileged to have such honorable individuals. Jim is a stand out amongst them all. When my jeep goes to heaven, I will definitely see you guys on the other side..........the sales side! Thank you! Thank you! Thank you! Sincerely,J.WhiteWantagh

joe

1 de nov. de 2015

I am a person who shops around and I have to say it was down rite the best deal out their . I want to say thank you to .Robert Tantillo and staff

caseyniam3

30 de oct. de 2015

I will sum this up fast. BUYER BEWARE this company will rob you blind and sell you a LEMON. Then when you get service OMG they do it again rob you blind very disrespectful service department especially Jim., stay away from this guy just want to knock him out, also stay away from the General Manager Fred Hoyt he will back all his employees without even finding out what is going on. Then most importantly stay away from the finance crook Terrance Kelly smelly he will make it sound good lie to your face then once you are out the door the dealership is like well the car is now your problem. Yup a new car is now a LEMON yup this dealership does sell LEMONS. Best of all I will provide proof to anyone who asks. Let me know, I don't want anyone to have to deal with what we did the worst car purchase in the entire planet. Levittown Chrysler you have failed this city.

Hjdcah

22 de oct. de 2015

This was my third of fourth Jeep from Town & Country. Everything went smoothly as always.... from sales to financing to customer service my experience was outstanding.

BIGGPHILL

14 de oct. de 2015

Rich is absolutely professional and courtesy. I purchased a vehicle from Town & Country Jeep last year and could not be any happier with my experience. Rich deals with you straight, providing all relevant information in an easy to understand manner. I left feeling confident that all my concerns were addressed and resolved by ppl who care. I encourage all to shop Town and Country Jeep.

John & Lillian

14 de oct. de 2015

Tom walked my wife and I through the whole process and made it all "pain free". He was educated about the product and extremely helpful; easy to talk to, Tom put all of our concerns at the forefront of the purchase. He was completely HONEST which made us like him even more. Sure we wanted the SUV, but it was Tom's abilities and honesty which made up our minds to purchase the vehicle.Great experience and even greater man.Thanks Tom!

kelley

5 de oct. de 2015

Town and Country Jeep made buying my first Jeep a pleasure. Specifically Bob Tantino was wonderful. He answered my questions and guided me to a great decision. Im am very happy with my whole experience and feel I got a great deal. LOVE MY RENEGADE!!!

hamzain2

4 de oct. de 2015

Went in to lease Jeep Grand Cherokee and was provided with a quote. It was Friday and they could not run the credit making excuses and not giving us and proper reason for not getting anything approved. We kept going back to this dealership till Sunday afternoon and yet no reason was provided for why they cannot get the approval. They gave a lame excuse saying that it is Sunday and the Chrysler system can not approve any credits on weekends. The sales person Marco Noto was rude and was unable to answer any of the questions. At the end on Sunday when I walked out of the dealership I asked for my credit application and documents and he refused to give them back to me. Shameful customer service. There are many more dealerships around go there. Go to them and do not waste time at this dealership. I went to Westbury dealership after 3:30 PM on Sunday and drove out with new Jeep Cherokee by 6:00PM. The way to go service. Go there and walk out happy.

Nurse1996

1 de oct. de 2015

I would like to commend TOWN AND COUNTRY LEVVITTOWN DEALERSHIP for their efficiency, professionalism and honesty from the start, in dealing with me. The DEAL that I got on the phone is exactly what was delivered to me when I got to their dealership. Unlike most dealers who will try to beat around the bush, they were very honest and straightforward. Above all, I would like to thank my sales agent TOM BEDIA for his patience in explaining to me ALL my queries. I am a customer 100.percent SATISFIED. He clearly is an ASSET in the company.

WebbMan

24 de sep. de 2015

I bought my 2010 Jeep Liberty 5 yrs ago so I do not remember the name of my salesman HOWEVER I do remember the transaction was fast and easy. The dealership wanted to move their inventory and gave me a great deal. THE MAIN REASON FOR MY REVIEW IS THE SERVICE DEPT. Over the 5 yrs I've owned my Jeep I dealt with Jim Ingrassia many, many times and I have only great things to say. He's very fair and helpful. I had a 5 yr extended warranty on my car and just a few days before it was up the power locks on the driver side door went. Needless to say if I waited a day or two longer to report it I would have to pay about $400.00 to get it fixed. I called Jim and he squeezed me in to his service calendar at the last minute. I waited a couple hours and my car came back repaired and No charge. THANKS JIM !! I would buy from Town & Country again and have my car serviced there without hesitation - Great Experience.

Nicky619

17 de sep. de 2015

The overall experience was excellent !! Our salesman Robert Tantillo made the Whole experience pleasurable. From the first phone call to picking up the car no hassles at all my best car buying experience by far !!! Thank you

jamiebanks22

16 de sep. de 2015

Bobby T was fantastic to work with. He came back to us with an extremely competitive lease deal that was for an upgraded model car. Thanks Bobby!

Joe

14 de sep. de 2015

My overall experience with this dealership was great. I, as well as many others I'm sure, hate the anxieties of the car buying experience. I feel like somebody is always trying to get over on someone and it could be very intimidating. This dealership made my experience as comfortable and as painless as it could be. Everyone was very friendly and accommodating, especially Scott Froehlich in sales, Jim Ingrassia in service and Richard V. DeMott in finance. I feel terrible because I don't remember their names but the women greeting you at the entrance were exceptionally nice as well. If you're on a search for a new or pre owned vehicle I would put this dealership on the top of your list. I would have saved a lot of time and hair had I just came here first.

Paulo

9 de sep. de 2015

I used this dealer in 2011 it was great. Went back 9/3/15 found a car I like & got it. After I got home I decided I didn't need the hitch I ordered. Played phone tag for a couple of days. Then I got a voice mail from salesman I would have to pay for restocking fee and it's a real hassle. I left a message I would pay. never heard back. On the morning f 9/9/15 I emailed someone from the dealers website. I got an email from a Lori Hucke that she had a car for me I emailed her back and explained what happen in the email. That afternoon I called & spoke to a guy who said to bad it yours you ordered it the car is in your driveway. I was so upset I forgot his name. About 3:00 9/9/15 I got a call from the GM Fred Hoyt. He asked what happened I explained. He found out about my trouble from Lori Thanks Lori. Fred told me what he can do to help and I was very very pleased. I would use this dealer again.

SZ1422

9 de sep. de 2015

I brought my car in for service since it was under warranty as the airbag light kept going off and the inside roof of my challenger kept falling out of the sun roof visor. When i dropped off my challenger i was given a minivan. I asked if i can have something closer to my vehicle they advised to call back later. When i did call back i was told that i was lucky to even get a loaner car...I asked if this is how they speak to every customer? My car is doing things its not supposed to, im inconvenienced by having to go to work late because i need to drop off my car and im told im lucky!! I was also told the part for my sunroof isnt in and i would be contacted within a week to come back...2 weeks later my airbag light went off again and of course no call yet for sunroof part. I called up and advised the airbag light was going off again and if the part came in for sunroof, they advised it did, i asked why i didnt get a call, nothing said. I dropped off my car, again given a minivan. The minivan this time broke down infront of my home on labor day weekend leaving me with no car and noone to talk to since they were closed Sunday and Monday. I called on Tuesday and explained what happened, no apologies of course! they said my car would be ready today and they picked up their car. A day later i recieved a call accusing me of damaging the car!! The nerve of these people and how they speak to customers. Instead of apologizing to me for not having a car for 2 days they have the nerve to call and state i damaged their car...Unreal! I would advise all to stay far far away from this dealership! Absolute Nightmare and extremely unprofessional!

Jennaxo

29 de ago. de 2015

Jason did a great job with getting us the car that we wanted and tried his best to get the right deal for our price range. He is very nice and very helpful.

Joe

25 de ago. de 2015

It was a very friendly and pleasant experience. Everyone who helped from the receptionist to my sales person Jason did everything in their means to satisfy me.

donna at 0615

19 de ago. de 2015

Sales person jayson perfect.,eveything wascperfect exceot the time u have to spend at dealership.everyone also was very friendly, jayson did his best to reduse tehe waiting time,i guess it just happens,2nd jeep i got from jayson!

jcramer1

17 de ago. de 2015

I purchased a Dodge Challenger from Phil Hodges who made it an easy experience. Phil is professional and attended all my needs for my purchase. Thank you for being an honest Dealer, there'e not many good as Town and Country in the past.

fcbryan

15 de ago. de 2015

Jim was excellent and very accommodating. I'm usually not one to complain but when I did, he quickly resolved the issue and did so with a smile. Thanks Jim

MLAROCCONY

14 de ago. de 2015

My experience was satisfying. I got the vehicle I wanted the day after sitting with Bobby T at a great price, in the color I wanted and with the features and options I was looking for. Bobby T made the process of trading a vehicle and leasing another a pleasurable experience. I would him to recommend a friend who was interested in buying or leasing a Chrysler vehicle.

Ghagan

13 de ago. de 2015

Tom did a great job getting this deal done. The managers were flexible and wanted to make a deal happen . Very happy with the results

Jroc718

4 de ago. de 2015

The salesmen here are wonderful to work with. They make buying a car stress free. Jason and Richie went over and beyond to help us afford our new truck!! It was a pleasure to work with everyone at this dealership! Highly recommend them and will be purchasing from them again!!

JeepGirl1023

2 de ago. de 2015

So excited and thankful to finally be in a Jeep! I've been in a Hyundai Elentra and with that last few winters we've had been wanting to get out of that and into anything with AWD/4WD. It basically took a miracle, but Rich DeMott & Mike Lester pulled it off!! Mike took the time to test drive a few options with my fiance and I and really gave us his honest opinion of the makes we were looking at. He expressed he had driven both and both were great vehicles, but some more details on which would handle the winter conditions the best and would have me feeling the most comfortable. Rich was able to get a great interest rate and we were able to finance the vehicle and drive it off the lot that day! All in all - these guys took their time and worked with me to get out of a lease and into something I can call my own. Thank you both!!

skaiser87

20 de jul. de 2015

I went to this dealership after I was browsing their inventory online. My salesperson was Marco Noto who I thought did an exceptional job working out a fair price for the car that I traded in, as well as the car I bought from the dealership. Marco was very professional and helpful with showing me around the car and its different features. When I originally went, they didn't have the actual car that I was interested in on their car lot but Marco didn't hesitate to drive my father and I to their storage lot to test drive it. I would definitely recommend Marco to a friend. The finance person I dealt with was Richard DeMott and he also was very delightful to deal with. He was very patient with me as I decided the terms of my financing and what kind of warranties I wanted with my new Charger. I bought the $0 deductible warranty for my car and it wasn't printed like that on my warranty (it printed $100 deduct due to the fact that that's how much it is if you were to go somewhere other than the Levittown service center), so Richard printed and signed it himself that it was $0 for Levittown Chrysler T&C. It may sound silly but it's something that he did that puts my mind at ease going forward with my new vehicle. I would recommend dealing with both Marco Noto and Richard DeMott at this dealership.

2015Cherokee

16 de jul. de 2015

I went into this dealership spur of the moment. Never did I think I would walk out with a leased vehicle. Jason was beyond helpful, provided honest answers and made this an easy, stress-free process. I love my new 2015 Jeep Cherokee and would highly recommend this dealership! I also suggest asking for Jason to help answer any questions you may have in the process.

town&country service scam

11 de jul. de 2015

I purchased my Chrysler Pacifica new (2007) from Town & Country. I brought the car in for service due to a loud grinding noise after I changed two front tires. Jim Ingrassia promised me a loaner vehicle when I called to make the service appointment.When I arrived Jim Ingrassia informed me that there would be no loaner car available but he was waiting for one to be returned. A few days later I got a call from Jim Ingrassia informing me of what he thought the issue was. Again, the promised loaner vehicle was still not available. I told Jim that he should first check the tires (since I had changed only two front tires (of all-wheel drive vehicle) and under no circumstances do any other work that he was not 100% sure would rectify the issue with the noise. A few days later I called Jim Ingrassia, but he did not return my call...I called back three or four more times over the next few days to check the status of my vehicle, but he would not respond. Finally, 10 days after I left my car I had to go to the dealership. Jim Ingrassia told me he was waiting for a part and that it would be in shortly. This routine (calls not being returned) went on for close to a month. I finally got a call from Jim Ingrassia informing me that the car was ready but that there is still a noise and that it would be $1,700. When I test-drove the car, nothing had changed...nothing at all and Jim Ingrassia had not fixed the problem. I took the car to a local shop and they immediately told me it was the tires. I had them put new tires on the back to match the ones on the front and it immediately corrected the issue. Town & Country has sent me a threatening message from General Manager Fred Hoyt that they will take me to court and sue me. This is a service department scam.

Dcesani

9 de jul. de 2015

I live in nj, traveled to this dealer to purchase a Jeep Grand Cherokee, prior to purchase I asked if there is issues with the jeep I can go to any dealership for warranties repairs - they said yes - first rain storm windshield leaked called town and country they said take it to any dealer, took it to a local dealer they said they won't touch it, called tc they said try again second local dealer said its only covered under the dealership it was bought from, after having to take a third day off and travel over two hours to town and country to have them fix the windshield leak, first rainstorm IT STILL LEAKS!!! And they want me to take a 4th day off of work to "let them inspect it" they want your money nothing else

CO-PO Mom

4 de jul. de 2015

My son bought his truck there and my daughter bought her Jeep. Scott is honest and knowledgeable. We have recommended this dealership to other hard working Nassau County employees because of Scott. Thank you!

TheTruth

4 de jul. de 2015

i purchased a certified used dodge charger and besides paying $7000 more then the FINAL PRICE listed on the site. right off the lot we knew the wheels werent aligned,the lumbar in the seat didnt work and the sun visor wasnt screwed in right and was falling off. within 200 miles i needed new tires and when bought my new tires i was told i needed new tie rods. i put about 800 miles on the car. i brought the car to a different dodge to get it fixed and they told me i needed a new suspension. they also redid the certified used inspection because its obvious town and country did not. so after the inspection they also found my engine mount also needed to be fixed. this place is horrible. the people who work here are very ignorant. they have attitude problems and each person says the person before him didnt know what they were talking about. stay clear of this scam place

Carbuyer01

3 de jul. de 2015

I went to this dealership to buy a used vehicle. They wanted to sell me one with missing speakers and a crazy after market radio. The car had an electrical odor coming from it and they refused to address the speaker issue which may have been the cause of the smell. In addition the vehicle has scratches that I could live with but they would not make any price adjustments or remove the junk fees. What are they for then? The salesperson was arrogant/non negotiable and countered my offer with the full price and the manager that sends a automated message wanting to assure that I was satisfied with my visit wouldn't even return my call! Go figure! I couldn't even get the customer service representative that I originally spoke with to return my call! Not the place for customer service.

lilangmia30

1 de jul. de 2015

Great experience at this dealership! Jason is a good sales consultant and very helpful especially leasing for the first time! Answered all my questions and was honest with all answers. I would highly recommend anyone shopping for a new car to visit this dealership for kind and friendly honest service. I also recommend to see Jason.

Patb28

18 de jun. de 2015

Well after just losing my 2014 challenger to an accident I went to purchase a new car. I was given a sales person who could have given a crap about selling a car. The more research I started the more underlying and sneaky back door things I found the dealership had done on my previous purchase. Sold me a 3rd party service claim instead of the Chrysler one for more money. I also found the gap insurance they sold was gap insurance but a dealer only auto shield policy only useable at that dealer forcing you to purchase a car from them only. My only advice I can give is avoid this dealer like a plague they really give dealers a bad name worst worst worst ever. So much more I could go on with how bad my expierence was just learn from my mistake aviod this place

sexy1214

31 de may. de 2015

Went to purchase a Jeep my salesman Robert Tantilllo AKA Bobby T gave me a price which i said yes...they removed my registration and plates then they changed the price and added all types of fees! Michael Perez is a fowl mouth nasty some sort of manager, once i decided i wasn't going to pay their prices they gave me a torn reg. for my car and didn't even out back my old plates..i had to screw them by hand myself! all this was happening while my 8 year old was crying!i put a complaint in with Jeep Chrysler! this is the most poor managed unprofessional dealership ever!!!!!!!!!!!!!

UBLASFU

25 de may. de 2015

when i first saw the car I wanted i called and asked the woman who answered if i could pay with a capital one check and the rest in cash to which i was told it is no problem. when i went to get the car as soon as i mentioned the check i was told "If youre not financing with us the price isnt the same" i said thats against the law you must sell the car for the price listed. i was then told that right by the price it says only if you finance through us. ( Which is a lie) i explained to youri (the man "helping" me) when i called i should have been informed of that. he told me the woman at the desk knows nothing. he then told me the check i was holding in my hand wasnt a check. he had this idea that i had to get my credit run again and get qualified for a check i was already qualified for and holding in my hand. he then went on to explain that he worked for capital one and thats how it works ... again he was wrong. so i asked how to go about getting their financing to which i was told they would have to run my credit "once". at the time i was hesitant bc i just had my credit run to get the check that he insisted was not a check. i finally agreed. they ran my credit 6 times (which i didnt know until i recieved denial letters). now the price of the car was $13,985 and right next to it where Youri claimed it said only if you use our financing... it actually said final price and i have pitures of the site to prove this. so you would think 13,985 would actually be the final price before taxes of course. but now he adds gas delivery and a few other charges so the car ends up being $17000 WITH THEIR FINANCING!!! so i tell him i want to put down $7000 in cash to which im now told i can only put down 10% and i have to finance 90% through them to which i still agree. i put down a $500 deposit and i was told if anything goes wrong it would be returned to me within two weeks. for some reason i couldnt get the insurance that day so i gave the deposit and left, i tried for a few days to get the insurance and i was having an issue so i called and spoke to youri and told him to cancel and send me my refund and he said ok. about a week later i was able to get the insurance and i went back to get the car. i was told the $500 deposit was already in the mail. now i go into a room with a guy named steve whos going to "help" me with the financing. . this guy steve asked me how much im going to put down and i told him 10% like im allowed his response was you can put down whatever you want. i explained that youri told me i could only put down 10% and he said i dont know why youri told you that he doesnt know what hes talking about. so i try to put down $4000 cause thats all i had on me. you would think that should come off the 17000. WRONG. . somehow after i put $4000 cash down i still owe $17000 on the $13,985 car. with my capital one check i had i would have been paying $250 a month. Steve tells me the financing through them is 399 a month . i told him thats never happening i was going to pay 250 with my loan. so now he tells me he can get it lower but i need to add different types of warranties which will lower the interest and not change the price.so i added a extended warranty and a tire warranty. I bought the car anyway even though i was sure i was being robbed. now im waiting for my refund check, a month goes by and nothing i call youri on his cell phone and he tells me hes gonna go check it out now, give him about a half hour and hell call me back. he didnt call me back so i again called his cell phone and he didnt answer. i called about 3 times with no answer then called the buisness itself and was told hes unavailable could we take a message. i told them to have youri call me back and he didnt. the next day i call again and he tells me give him an hour and call him back. i call back in an hour (again calling his cell) with no response. the next day i call and speak to a manager who tells me to give him a half hes going to find out whats going on and hell call me back. he said he doesnt understand why youri didnt just issue the refund it takes 5 minutes. so in a half hour he calls me back and says your absolutely right we owe you $500. the reason it wasnt sent out (although i was already told it was in the mail) was it was not put it as a depost. (hmmm very fishy) but it wil be sent out tomorrow morning. so i had to wait almost 2 months to get my refund. i lost my phone about the time i recieved the check and wanted information on how to go about getting the car checked when need be. so i went into the online chat and explained to them the situation. i was told i would be contacted within 24 hours and was not contacted, this happened about 8 times before i stopped contacting them. then i recieved an email saying my 3 months is almost up, schedule an appointment for them to look over the car. again i went online to find out about this process to which i was lied to again and told i would be contacted through email. i did this everyday for about a week and the last person i spoke to i explained everything that happened from day 1. i was told i would be contacted by a manager via email. the next day i receive an email from a manager but he tells me to call although ive explained way too many times that i do not have a phone. so my 3 month inspection was never done. when i finally got a phone i called and spoke to a manager who i tried to explain everything that happened but the ignorant man kept cutting me off. he told me steve (the man who helped with financing) was wrong about what i can put down for deposit. he also said steve made money on my $4000 deposit and thats why it didnt go towards the price of the car. he claimed everywhere charges for delivery gas etc, which isnt true when the place says final price. i explained to him what happened with the 3 months and he had this idea that no one on his side did anything wrong. so everyone i spoke to said the prior person didnt know what they were talking about, they were rude,disrespectful, not helpful in any way. they robbed me of over $4000 and did nothing to make up for all the probelms they caused. STAY AWAY FROM THIS PLACE

actionyaction

21 de may. de 2015

Dealership is awesome and everyone there is very helpful and willing to work with you. This is my first time leasing a car and with limited credit I was able to thanks to them.

bam1950

7 de may. de 2015

Great dealership ... Friendly, very Knowlegable of product, great leasing program, professional, Bobby T is a GEM and TOM the sales manager made the buying expierence a pleasant under taking !MY THANKS TO ALL INVOLVED ... will recommend town & country ... to friends & family & anyone looking for a car or truck robert mallozzi

Kirk Forrest

6 de may. de 2015

I was a little skeptical about trying another dealership because I had visited a few others in the area and they all were just focused on "making the sale" but I really wanted a new Jeep Wrangler and I didn't want to give up. I am glad I didn't because from my first step into the dealership I was greeted by happy faces and offered refreshments until a sales person could help me. I was greeted by Jason Mascia and from that point the rest was history! Jason was very professional and kind in his approach with me; he made me feel that it was all about what price and optional package would make me happy and fit my budget than just pushing a car and a heavy price tag on me. It was a wonderful experience and I would highly recommend anyone shopping for a new car to visit this dealership for kind and friendly honest service.

beans12566

27 de abr. de 2015

Purchased a used Dodge Ram 2500 at the beginning of March. Had a few issues and was made promises. Had to make several calls to salesman AND to manager and almost 12 calls were not returned. Was blatantly ignored by dealership. Still no resolution almost 2 months later.Feel as if I have been forgotten.

jobke1959

20 de abr. de 2015

I am not the type of person who writes negative reviews lightly but I feel that this one is well deserved, but you decide. I purchased a New 2015 Jeep Cherokee Overland Summit less than 10 days ago from Town & Country in Levittown. My sales rep Brian was very nice and said to contact him if I had any problems. 2 Days later my Jeep was making a horrible grating sound when accelerating. Upon telling service the car was 2 days old, they told me this did not matter, they had no loaner and recommended I schedule a visit the next week if I need a loaner even though I told them my concern about something really bad happening if I waited and it was the transmission. They seemed to care less of the newness of the car, my salesperson could not do anything further for me. I arranged to bring car in and fortunately they fixed the problem that same day. 9 days later my car would not start, I called Town & Country who said I had to call Chryslers roadside people. The towing guy arrived and said it was not the battery and he had to tow it. It was raining out and I wanted to exchange the key I had given him to the spare which did not have my other keys on it. He made me climb onto the flatbed to retrieve my key myself, I slipped and almost fell off his flatbed but he smirked and went back into the truck and left with my car. Service called me and said again they had no loaner car but would look at the care immediately. I was so aggravated at this time that I called Town & Country to speak to the manager. 2 hours later he had not called back and service had not called me so I called again asking for the GM, they would not put me thru to the GM but then gave me another manager who said there were only 2 of them working and they were busy. I explained my situation and felt I was getting any sympathy or consideration with my new vehicle considering I had to bring my new car in twice in 10 days, I even told him I was considering writing a review about my treatment. He gave me no sympathy but said he would call service and check on my car. It is past closing time 745PM and I have heard neither from service nor the manager, so I have no regrets about writing this. I would strongly recommend you not purchase a car from Town & Country!!!!!

The Biazzos

16 de abr. de 2015

We purchased our 2015 Jeep Wrangler in April 2015. We tried many jeep dealers but ended up at Town and Country. The personnel at the dealership was very friendly and accomodating. The thing we would recommend the most about this dealership would be the Finance Manager, Rich DeMott. Rich was extremely helpful in obtaining us the best finances to purchase our vehicle. He went above and beyond to get us the best deal possible. We've purchase many vehicles in our lifetime and have dealt with many car credit personnel, who have always been shady or slightly dishonest. Rick was the first finance personnel to be honest and genuinely care and keep his word. If you are contemplating going to this dealership...DO IT!! You will not be disappointed. We had an excellent experience. Rich DeMott is the best Finance Credit Manager ever!

Jeep Owner

14 de abr. de 2015

I have leased 5 cars previopusly & Robert Tantillo was the best sales person that I have ever dealt withy. His knowledge, warmth & experience were top of the line.

FD3071

6 de abr. de 2015

My recent visit to Town & Country was better than I expected. When looking for a new car the worst part is the hunt. But Town & Country changed that. As soon as I walked through the door I was greeted by practically every employee. Jason Mascia took the time and answered every question that I had listed, and it was a long list. Jason was very knowledgeable about all the models and easily informed me as to the differences in each. It places like Town & Country and employees like Jason that lessen the stress of buying a new car.

NIJALCG

5 de abr. de 2015

JUST TO MAKE THIS VERY EASY FOR EVERYBODY TO UNDERSTAND THE SALES MANAGER TOM HEARNE CAME IN THE OFFICE WHERE WE WERE SIGNING THE DEAL AND SAID WHAT IF I TOLD YOU THAT I DONT CARE ABOUT THIS DEAL,JUST BECAUSE MY HUSBAND ASKED TO CLEAR SOMETHING UP FOR HIM.IN A VERY RUDE AND INTIMIDATING MANNER WITH MY WHOLE FAMILY INSIDE THE OFFICE.JUST SO WE DONT DISAPOINT THE KIDS WE WENT AHEAD WITH THE DEAL AND BOUGHT THE CAR AND PAID IT OF IN A MATTER OF A MONTH OTHERWISE WOULD HAVE WALKED RIGHT OUT.DONT GO TO THIS DEALERSHIP.

Atlaw03

2 de abr. de 2015

I went in to Town and Ckuntry looking to walk out with a deal. I was helped by Jason and he was awesome! Really really tried to work with me and get a solid deal down for a brand new 2015 Ram 1500. Also Mike Perez was extremely helpful in helping get a deal done too. Great dealership with great salesman and manager. A+++

lars

1 de abr. de 2015

Mr. Youri Chassagne is excellent. The ram look excellent , It look new. Im so happy I come to Town and county jeep. What a excellent price. I was look for about a year for a ram 2 wheel driver. SO SO SO HAPPY. Mark of Elmont

Brandon

1 de abr. de 2015

Jason is a terrific salesman, very honest and straight forward. I have leased one Jeep from him and hope to lease another soon. See Jason when you go to Town & Country.

Bonnie

28 de mar. de 2015

I leased Jeep Wrangler 2015 and traded my Toyota at town & country jeep. Lori Zaza was VERY helpful and even came to dsliver the car when I could've just waited another day but just because the car came in early she came last minute just because I was excited for the jeep. Thank you Lori. You're great dedicated representative I've ever dealt with in a dealership.

brickiee

25 de mar. de 2015

After shopping around i found the Town & Country Jeep would work with my needsBottom line was price.Robert Tantillo was a gentleman, pleasant, and very knowledgable of my 2015 Jeep Grand Cherokee

DRomo

18 de mar. de 2015

Our salesman Robert Tantillo (BobbyT) was a very informative and attentive person. BobbyT greeted us with a big smile and stayed late, after closing, to insure all our questions were answered and my needs were meet. BobbyT made the purchasing of the 2015 Jeep a pleasant experience. After leaving a different dealership, we drove to this dealership in Levittown with very specific needs. We were seeking a new package, that was not available in all cars, and in the color we wanted. BobbyT listened to our wants and needs and immediately was on the computer searching for what we asked for. Within minutes he found it! We were highly impressed! BobbyT reviewed everythig with us and followed-up on all questions and documents.We also highly recommend showroom experience. The pleasant receptionist greeted us a smile, kept us informed when a salesperson would be available, invited us to look around and found us when BobbyT was available. Customer service is top priority and Town&CountryJeep located in Levittown has it covered with employees like BobbyT, with his knowledge and experience along with the pleasant staff.

sbmail

4 de mar. de 2015

This is the second time in just one month Jason Mascia helped to buy a car. Very helpful, knowledgeable, experienced, and proficient. He was able to accommodate all my request and give me a great price! Excellent buying experience!Thanks a lot!Simon Beygelman

RockawayAlex15

4 de mar. de 2015

I had been to a few dealers before going to T&C. I met with Lori from the Sales Department who made getting my first car a wonderful, easy going experience. They beat the lowest price I had gotten at other Long Island Jeep Dealers, including Westbury. Lori was so friendly and helpful. You can absolutely trust her, she truly just wants to make customers happy, and she definitely did in my case. I could not be happier with my new Jeep Compass or my dealer experience. Also Richard DeMott in the Finance Department was great. Again, no non-sense, only help. He came off as a smart, honest guy who does his job the right way which is too rare these days. T&C had by far the best staff I encountered. No pressure, no games, no rip offs. I'd recommend Town & Country Jeep to any and everybody.

csheppard

3 de mar. de 2015

I came in looking to buy a Jeep Grand Cherokee, 2012, Advertised Price 25,995. I was planning on shipping the Jeep back to Califonia since that is where I was moving. I came to the dealership somewhat rushed because I had to make a flight for my fathers Oncology and Chemo appointments. Long story short, I sign the docs, but question the final sale price and everything else. They say its just the warranty price added in and everything else. Yes I signed the docs, sadly, but was dealing with an insanely stressful and timely personal situation. I missed my flight and the appointments nonetheless. 25,995 vs 29k sales price is completely different. They got me financed at a decent rate and were quick about getting the docs in front of me. They wouldn't give me a 2nd key until I begged profusely given the used car came with only one key.

dani

1 de mar. de 2015

They lied to me on the phone to get me down and when i got there they didnt even try to help, very unprofacinal sales man, i felt like he was forst to work there. I went to another dealer and got a great deal they did there best for me to leave happy, i sent my brother and he got a car. From them too.

RosalieMarie

25 de feb. de 2015

Town and Country Jeep Chrysler Dodge was my first and only stop to buy a truck because of Mr. Marco Noto! Thank you so much!!!

howardi07724

24 de feb. de 2015

I made a internet query, without any hassle. Came in, was introduced to the pre-owned sales rep.My best experience at the dealer was with the Finance/ Business Manager, Richard. He would be the reason for me to come back when I need another car.

MaDukes

13 de feb. de 2015

I was on the telephone the night before with Melissa regarding my query about buying a Jeep Compass. Today my husband and I just walked into Town & Country Jeep looking to get more information about a Compass Latitude. We met Melissa who in turn introduced us to Scott, a very well informed, could answer any question I threw at him kind of guy. He was very honest and very helpful with me choosing a car. We did, however go to Westbury Jeep, where we did purchase our Jeep in 2012 so we decided to go there first. The saleswoman really could not answer my questions to my satisfaction. So we left.We will be back to Town & Country very soon to test drive and get my car! THANKS SCOTT!

Acekooky

11 de feb. de 2015

Our salesman was a very caring and catering person for us. he understood our needs, and was always there with the correct information. He made leasing our car very easy with very little wait time. We highly recommend this salesperson and showroom experience. We are very satisfied with the car that we leased.

Very Happy Customer

8 de feb. de 2015

I will always check out this dealer whenever I look to buy a car. They had the best prices advertised, but I was skeptical and nervous. I've had very uncomfortable dealings with NY Dealers before. Luckily, I was paired with Billy C. as my customer service rep from the Pre-Owned Department. Billy was knowledgeable, friendly, and listened for what I wanted. We wasted no time on anything other than what I was interested in. From our saying hello to his putting my new plates on my new (certified pre-owned) he was nothing but helpful, relaxed, and honest. In truth, I was blown away at how easy it was. One of the last steps was the financing of our purchase which Rich DeMott helped my wife and I through. Basically, Rich was a prince. He wasted not a second of our time. The paperwork was simple with no surprises and I got a rate bettter than they mentioned on the phone, which already beat my credit union. During our brief time together (thank you, God), rich showed me two ways to better my credit. He also said to stop buy when I get my "freecreditreport" and we'll have a cup of coffee together while he shows me how to clean up items from my past. These are good people who care about my time as well as their reputation. From beginning to end Town & Country far exceeded my and my wife's expectations. Thank you guys!

Victoria Parsons

7 de feb. de 2015

Jason Mascia really took his time explaining everything to my father and I to make sure this was the right decision for me. He was very attentive and informative! I couldn't have asked for a better person to help me finalize my first lease!

E.malliakas

4 de feb. de 2015

My family has been buying and leasing cars from Town and Country for the past 20 year. They offer the best prices and customer experience around. In recent years Jason has always provided a great shopping experience time after time. Now we are up to the 3rd WK2 Grand Cherokee in a row. I Will always recommend this dealership to family and friends.

MzGigiT

3 de feb. de 2015

My husband and I searched and searched the web for the right vehicle for some time. We found the 2014 Chrysler Town and Country on the web for a great price. A few days later we were driving out to Long Island to Town & Country Jeep Chrysler Dodge to see the car we wanted. We met with Youri, the salesperson who helped us throughout the entire process. He was friendly and very attentive to what we wanted. Due to a snow storm our transaction took longer than expected, however during that time every question I had was answered. Youri took all of my calls and when he could not, he returned the call. I was very happy with all of his help. We also met with Richard who took care of the financial aspect of the buying process. Richard was also very helpful and very knowledgeable. Richard explained everything about our payments and interest and took care of all of our questions and concerns. We are extremely happy with our purchase! The entire process from start to finish was very easy. I definitely recommend them.

Bull998

2 de feb. de 2015

I recently leased two Dodge vehicles at Town & Country, a Challenger and a Dart. Both vehicles were received at night, making the inspection process difficult. The next morning we noticed a "ding" on the passenger side door of the Dart. The car was driven from the dealership to my driveway, no stops between. There was nothing in the driveway that could have hit the door, leading us to the realization the "ding" was there when we picked up the car the night before. My wife brought the car back that morning and was initially treated as she was running a "scam", but after some "debate" they agreed to repair the "ding" free of charge. She was given a "We Owe" slip, and all the arrangements for the service and the loaner car were left up to her to make. The thought that they knowingly gave us that vehicle with a door ding (it had to be seen by the detailer) prompted a more thorough inspection of the vehicle when i got home from work, which revealed a paint defect above the left rear wheel well. Now, I'm back at the dealership that afternoon. I showed the defect to my salesperson (there was foreign matter sealed beneath the paint) The car was taken to the service dept. who confirmed the Manufacturers Defect. At least this time, my Salesperson Lori, took the responsibility of setting up the service appointment and the loaner car. The next morning I decide to give my other vehicle, a Dodge Challenger, a closer look, and I find that the drivers side fender is out of alignment, it almost touched the hood where they meet below the windshield. I call my salesperson, and she refers me to service. After two visits to service I'm finally put in touch with their "Body" mechanic and he confirms the "Manufactures Defect" So, my choices are to either have a new fender put on and painted to match or have the current fender "Altered". That appointment is scheduled later this month. Shortly thereafter i received a letter from Town & Country's General Manager Hoyt, which stated if you were not 100% satisfied to call him. So, I did and explained all of the above to him. In shock, I was told, "what are you worried about, there not your cars" (because they are leases) When i asked about their inspection process he stated "We cant catch every defect" This begs the question, How many defects do new Dodge vehicles have that you cannot "catch them all". I was also told that, "We just sell them, we don't make them. If there's something wrong I just fix them and bill Dodge" To me, this showed a lack of concern about the condition of the vehicles they are turning over to the consumer. Its seems they are content with getting you off the property without noticing the problem. Although my Salesperson Lori was excellent I have to say this was the worst auto buying experience I've ever had in 30 years. I cannot recommend this dealership. Once the deal was made we were treated as more of an annoyance. No one ever acknowledged that I, the consumer, was the one being unfairly inconvenienced. There was never so much as an apology. And due to all the problems with the vehicles themselves I wouldn't recommend the Dodge line of vehicles either.

lilangel81693

29 de ene. de 2015

After having a 1993 Maxima, Jason Mascia helped me find the perfect car for me. We looked at 2 cars and he explained the differences between the Compass and the Cherokee. Jason went through every detail of the Cherokee and i thought it was just perfect. He was very considerate to us very attentive and very knowledgeable of his job and his inventory. I have already refereed 2 people to Jason. i will be back for another car when my lease is up. Thank You so much Jason.

Mike Mastrangelo

27 de ene. de 2015

The guys over at Town & Country were honest and made the buying process simple. Their prices are more than fair. I will be back for my next vehicle.

flipsidenyny

24 de ene. de 2015

Went with a friend to make sure the dealership wasn't going to rip him off. Read reviews about this place about there service and it was a good rating. Went down met jason, he was knowledgable and laid back and was not pushy.

F&K

24 de ene. de 2015

We were on our way to another dealership to check out some deals on Jeeps and trucks and decided to stop in to Town & Country on the way to see what they had to offer. Boy, are we glad we did! Our salesperson was Jason Mascia and from the moment he started talking to us, he made sure he was helping us find what WE wanted and at a price we were comfortable with. There was none of the "games" that we had experienced before. We walked out that day with a beautiful Dodge Ram truck! It was such an easy process!Not only that, but Jason was such a nice guy to go through this process with. I was suffering from an ear infection and couldn't hear too well so he went out of his way to make sure I "heard" everything and even offered to have me come back when I could hear better and walk through the features of the car since I was having a hard time listening as he did so. It was a great experience and we highly recommend going to Town & Country! Even the finance guy was nice and very helpful!

Mikey

21 de ene. de 2015

Jason Mascia was extremely helpful and accomodating when it came to my new lease for a 2015 Jeep Wrangler Unlimited. I would recommend this dealership and salesperson for sure!

sbmail

18 de ene. de 2015

Jason Mascia was very helpful, cooperative and friendly! He quickly understood our needs, answered our questions, explained all the details. Amazing job!Great car buying experience! AAAAAAAAAAA+++++++++++++++++

Anniemalds

13 de ene. de 2015

Everything about my experience was absolutely amazing. This was my first experience leasing my own car. Naturally I was a little intimidated and nervous walking into the dealership but those feelings immediately faded once I met our salesman Jason. I couldn't have been happier with my experience, my purchase, the overall service we received and of course the help and support we received from Jason. I feel like I've known him forever and am more than comfortable coming into the dealership with any questions or concerns I may ever have. I absolutely adore my jeep. Huge thank you to Town and Country and Jason!

stevnmarl

7 de ene. de 2015

We just purchased a 2015 Jeep Wrangler as a surprise for our daughter. We went in to just look around and get an idea of prices. Jason was our salesman and he was awesome. He was able to get the process going and he made it as smooth as possible, which allowed us to get the jeep that night. Fred Hoyt was as nice as can be and he made the process even smoother. Jason explained everything and was really excited to make sure we could get the jeep to our daughter as soon as possible. I want to give a big thanks to Jason and Fred and everyone else that made this possible. If you are looking for down to earth people and the best possible deal go to Town & Country and see Jason. We will definitely be repeat customers.

cflip

30 de dic. de 2014

This is the 5th car that we got from Town and Country, as far as we're concerned Bobby T. ( Robert Tantillo) is the guy to go to, Bobby T. is honest, fair and a man of his word, he makes the whole process simple to understand and he is will to work with you, we give Bobby T. 10 stars. Don;t want to forget Rich DeMott in finance and Michael Perez in management who also made the car of our dreams possible, can't thank you enough, you guys are the best.

SM

30 de dic. de 2014

I was very pleased with my pre-owned purchase. Jim Stannish was extremely professional and his helpful and straight approach is what made us come back to purchase. I myself have been in the car business, and Jim delt with me straight up which I aprreciated. Joe, the used car manager made us feel the same way. They were looking to help us get into a car and make us comfortable, while doing business for their facility. Rich in finance was also terrfic. Rich was very pleasant and never once made anything change on the deal. I will be honest, working in dealerships myself, I was waiting for a problem to arise, but this team delivered what they said. I will recommend this sales team when I speak about this dealership. Thank you for great service

nyselite15

29 de dic. de 2014

My experience at this dealership was an overall great experience. Everyone had a smile on their face and was willing to help and talk to you. The car buying experience went by quick here as well, what took only about an hour and a half felt like 20 minutes.

Roblup

11 de dic. de 2014

Jim Stanish and Rich DeMott were the only guys to be able to send my husband home with the car I wanted in less than 24hrs. We visited two other jeep dealerships with no luck. I can not say enough about how easy our experience was here with these two guys!!! Thank you so much. I will be sending friends and family!

Patricia Chrones

8 de dic. de 2014

AMAZING EXPERIENCE!!! From the sweet lady at the front desk, Shana to all the pleasant staff...Always curtious and helpful, to the sales man Mike and finance manager Rich...my experience was great! I will be back! And I will recommend others as well!

Kim1030

4 de dic. de 2014

Jason Mascia was the best salesman! I don't want to even use the world salesman because when I and most people think of salesman at car dealerships we think of nothing nice. Jason was the first salesman I ever had that their was no BS and we were in and out in 40 mins!!! That alone was amazing! I will 100% be back when my lease it up. Thank you!

Atc1313

2 de dic. de 2014

Bought a car, and I love the car. Got there late at night and after negotiating a deal with dealer paying for plates they ended up charging me. They also charge you a $25 gas fee after you buy a new car for tens of thousands. Sales rep also agreed to throw in the cover for trunk after all he did ended up charging me for plates that was originally agreed on without fees. Received texts from sales rep while employed by dealer stating it is on order. Called the sales manager several times without him returning my calls. Weeks went by I called again I was told the sales rep is no longer with the company. A week later I finally got a call back from manager Perez stating that they will not honor the deal b cause it is not in their paperwork. The text message is not proof because it is fake. Apparently from his words I can download an app and send fake text messages therefore he accused me of that. In his words he can get an app and make it look like the White House is texting. Nice to know that he knows such a corrupt things, makes you wonder why. And I am pretty sure there must be a law where a company still can be sued or is responsible over a representatives deal, even if they no longer work there but when the deal was made he was working for said company.When I went to the dealer where the general manager actually told me his sales reps are allowed to lie and as long as it is not on his letterhead he is OK with it. He told me good luck in court. In his own words "as long as it is not on my letterhead it is OK if they lie" I could not believe it, but it did happen. The Sales manager also denied all my phone calls, but it is a good thing they have what they call phone records now days that shows call logs.Now I could care less about the cover at his point, but the principle of him allowing his sales reps to lie, and then when proof is presented about what was promised while his sales rep was still his employee to go back on it it is just pure wrong. He actually admitted on allowing lies and therefore not standing by the product or service! Jeep should yank his license if that is possible, it is just mind boggling to me that costumers are treated like that.Oh I almost forgot as I was leaving I told one of the costumer to make sure he gets things in writing because they lie, to which the general manager responded by running towards me and screaming don't come back I have you arrested for trespass. Wow!!! Think twice before dealing with this dealer. Lies, threats, and terrible costumer service on a great product! Go to Westbury Jeep and least they care and honest! If you must go here bring a lawyer with you and question everything, every item on the paperwork, every charge, because the deal you are getting might not be as good as you think when it is all said and done. And as an update I have moved all my services to Westbury Jeep , where the manager actually gave me the Cover that I supposed to get when I told him why I am moving my car service over. Yes Westbury Jeep gave me a cover at no charge and did right by the brand of Jeep. I should of gone there and I will regret it, but if one costumer can avoid the headache and the lies and deceptions and horrible service by reading this and getting a car at a dealer that is honest then it is all worth it to me to bring this to future purchasers attention.Thank you Westbury Jeep for making things right, and Shame on Town and Country Jeep for destroying a brand an miss representing the Jeep brand and Shame on the general manager for allowing and boasting about his sales team's lies. Jeep should investigate.

Danny Od

26 de nov. de 2014

I went to town and country jeep Chrysler dodge in Levittown to look for a jeep grand cherokee. This was the tenth or eleventh dealer I had went to . I drove out that same day in my new car. Phil in sales and rich demott in finance were great . Phil helped me find exactly what I was looking for with no rush and had answers for all of my questions. He made it an easy choice to give my business to town and country .Rich was a pleasure to work with and was honest and very helpful. I had never received a loan and had zero credit , he still was able to help me get my car . He called me the day after I bought my car to get me an even better rate . I highly recommend this dealer and I will definately Be back for my next car.

Eugenio Buxo

25 de nov. de 2014

Before I decided to go to Town and Country I read reviews. There were many mixed reviews but I must say that I am glad I decided to take the trip to Town and Country. My sales rep Marco was great in making my wife and I feel comfortable. He did not rush us or make s feel as if he just wanted to make a sale. What made him great at his job was that he listened to what we wanted and he made it happen. He worked with us to make the deal happen. If your looking to purchase or lease a new car go to Town and Country as ask for Marco Noto. And also the business manager Richard DeMott was also great and helpful in finalizing the deal. Richard went above and beyond, he was very pleasant to speak with and he was very informative.

Allison O'Driscoll

20 de nov. de 2014

As my first time out in search of a new car I was looking to check out the Cherokee and Grand Cherokee. I went into the Town & Country dealer on a Sunday afternoon. The deal seemed less than interested to do business today as it was an hour before closing according to him. He agreed to let me test drive of the jeep Cherokee trail hawk edition. I got in and said the gas gauge is on empty and he said it'd be fine for going around the block. We got about 100 yards away from the dealer and the car ran out of gas. My fiance and the salesman had to push the car to the closeby has station and the salesman put $5 in and said let's head back to the dealer. He said I should come back another day. I wasn't interested in doing business with this dealer again and went to Security Dodge a week after this experience and bought my Jeep Cherokee.

DISGUST

18 de nov. de 2014

Went in today. Offered full price on a used car - EXCEPT - THE ADVERTISED WAS NOT REALLY WHAT THEY WERE SELLING THE CAR FOR. I WAS INFORMED I WOULD HAVE TO TAKE THEIR FINANCING OR PAY $1500.00 DOLLARS MORE!----AND----TO MY DISBELIEF THERE WAS ALSO A $695.00 PREP FEE AND A $495.00 TRANSPORTATION FEE!!!!! ALONG WITH THE USUAL REGISTRATION, TITLE, ETC. FEES. WHAT A SCAM DEALERSHIP!!!! AND FOR THE RECORD THE CAR NEEDED A LITTLE TOUCH UP AND A HOLE IN THE FRONT SEAT REPAIRED. THAT I WAS INFORMED WOULD BE AN EXTRA CHARGE!!!!!! DO NOT WASTE YOUR TIME!!!!

FRANK0312

15 de nov. de 2014

SENT MY OFFICE MANAGER IN TO SEE RICH DEMOTT FOR DODGE JOURNEY....GOT JERKED AROUND BY ANOTHER DEALER....RICH HANDLED ALL FINANCE QUESTIONS AND PRICING IN 5 MINUTES....FANTASTIC FINANCE MANAGER....SEE IS VERY HAPPY WITH PURCHASE....SENDING EVERYONE I KNOW TO GO SEE RICH DEMOTT....

Dmcipriani

14 de nov. de 2014

Big Jim and Rich were great. Jim was patient a great problem solver. Rich was an absolute wealth of Information. I recommend them to everyone. They worked together as a wonderful team!

Richder01

7 de nov. de 2014

Our salesman Jim Stannish was friendly, knowledgeable and most importantly straight forward. He respected our budget and our search criteria to help us find he perfect fit for our family. Jim worked with Business Manager Richard DeMott to get us the absolute best financing. From beginning to end we felt like we were truly in good hands and had come to the right place to buy a car. Will be recommending to friends an family and will be returning for our future car buying needs.

MHorowitz8

5 de nov. de 2014

I came in to test drive the Durango, and Tom Bedia made it quick and simple. No pressure. I sat down with him to go over what I was looking for, and he not only found the vehicle I wanted, but also informed me of new options I was not aware of. He was extremely friendly and knowledgeable during the process, and made negotiation simple and painless. I would not hesitate to recommend Tom, and Town & Country. He definitely went above and beyond to make the deal, and made me feel comfortable the whole time. The financing process was also extremely pleasant, with the staff taking all the time necessary to find the best rates and options for my purchase.

ed.lloyd.169

4 de nov. de 2014

My salesman, Tom Bedia, made the whole process informative and easy. Tom fully explained all facets of lease / purchase options and managed my trade-in in an honest and fair manner. Tom delivered the vehicle, as promised and personally accommodated my unique schedule. Town & Country staff's behavior made the process a pleasant one, in spite of the stress that normally accompanies a new car purchase / lease. I'm fully enjoying my new RAM Truck!

Kpo7415

3 de nov. de 2014

I would HIGHLY recommend Town and Country. They made me feel very comfortable and cared about what I was looking for in a Jeep. The salesman, Jason Mascia, was awesome!! He treated me like a sister and walked me through the process of buying a car step by step. As a first time buyer he didn't take advantage and was very helpful with all questions. This dealership is full of great personable staff with sound advice. Richard in finance was very nice and knowledgeable and took the time to get the best deal for financing my brand new 2015 Jeep Cherokee Limited. Sales manager, Tom K., took time out of his day to introduce himself and personally congratulate me for my purchase. This place is great, my brother even went in and bought a 2015 Jeep Grand Cherokee.

ruderock

2 de nov. de 2014

The salesman, Jason Mascia, was GREAT! He made the lease of my 2015 Jeep Cherokee a pleasure for my wife and I. He was very helpful, and informative, through the whole process. The finance man, Rich DeMott was also excellent, and made the process a very easy one.I will definitely recommend this dealership to my family and friends.

drauci

28 de oct. de 2014

Purchase a 2015 Jeep. The sales rep was great very informative. He made the decision very easy to purchase a Jeep. I was looking at other vehicles but like what a saw at Town & Country.

maureen.sparacino

28 de oct. de 2014

Jim Ingrassia is a breath of fresh air!!! I had a tray replaced in my console and he noticed that the top of the console was not operating properly so he told me that he was going to order a new console top. Not only did he fix my original problem but went above and beyond to alleviate what would have been another problem and another trip to the dealership. He is very patient and always courteous to everyone he deals with. I had the occasion to listen to several phone calls he had with customers. They were verbally berating him and he took it professionally and with the utmost of patience. He is a credit to the dealership. Please acknowledge his "above and beyond" attitude!

Suridis

27 de oct. de 2014

Our salesman, Tom Bedia made our car buying experience an excellent one. He actually made the experience completely painless! We have bought many new cars through the years and this being our first experience at this dealership, it really was an enjoyable one because of Tom. It was actually happy and exciting throughout the entire process. Tom took the time too thoroughly go over all of our options and all of the details of the two models we were deciding upon. He let us know along the way how much time each step would take so we were fully aware of what to expect and his estimates were always accurate. He really was a pleasure to work with.We then were introduced to Richard DeMott to discuss our financing options. He too made our experience wonderful. What could have bee a painful process was extremly pleasant. Richard fully explained our options and actually found us an even better interest rate then we had planned on. He also explained all of the additional coverage plans available but with kindness and no pressure whatsoever. Thank you both for making our buying experience a great one!

Laura Meoli-Ferrigon

19 de oct. de 2014

We purchased a jeep compass at an extremely reasonable price, better than any other dealer in our area. Their online prices are accurate, believe it or not. We got a reasonable offer for our trade-in, and they took care of all our previous financing. Phil was excellent- honest and friendly. He made us feel comfortable with our purchase and trade. You can always trust a guy named Phil.Rich, who handled our financing, was very straightforward and explained everything to us simply. He was patient with us, explaining things multiple times until we felt comfortable. Overall, we are very pleased with our experience.

Eric Pena

19 de oct. de 2014

Just brought my suv... It was nice doing business with this folks... thanks for everything i and i hope everything goes great with the new car.

tooraloora

18 de oct. de 2014

Does your service manager make you feel like you are the most important customer in the entire universe? Well, Town and Country's Service Manager, Jim Ingrassia, does just that each and every time we come in for service. Thank you, Jim, for taking such good care of our family's Jeeps and for always going above and beyond. We would also like to acknowledge Peggy, who like Jim, is the consummate professional. These guys wrote the book on customer service, and Town and Country is fortunate to have them as representatives of their dealership.

Jessica Miller

17 de oct. de 2014

Jason Mascia was great! He was very easy to communicate to & very attentive to our budget. He did not try to sell us something we can't afford. In past at different dealerships, buying a car was stressful & aggravating. With Jason, he took care of every detail! Car shopping with Jason was a pleasure! I would definitely return to speak with Jason for my future car purchases.

BigFrankk13

17 de oct. de 2014

Super friendly and super helpful, I always used to buy cars out right and get stuck with them after they had problems. My dealer was Robert Tantillo aka Bobby T, he was super helpful helping me get into a lease at a price I could afford.

ShawnDRodriguez

16 de oct. de 2014

If you're looking to pay up front or get your own financing, add about $2,600 to every advertised price from this dealership, in unadvertised dealer fees.According to salesperson Youri Chassagne, the company adds the following unadvertised fees to every price: (1) $1,100 in dealer fees ($400+ for bringing the vehicle to their dealership from an auction; nearly $700 for "dealer prep fees"); (2) $1,495 if you don't take dealer financing -- even if you pay in full upfront. Mr. Chassagne explained on September 27, 2014 to my wife and I that those fees are "written in stone" and will not be negotiated under any circumstances. [When I asked point blank if he was willing to blow up a $19,000 deal, to be paid in full on the spot, for a 2014 Jeep Compass over the $1,100 dealer fees, he replied, "Yes." He then said he also had to add $1,495 because I wasn't financing, saying "it helps to read the fine print in our ads." (The ads in fact do not disclose any fee for paying in full, only saying different versions of "prices include Town & Country Chrysler Jeep finance program.") I walked out after Mr. Chassagne refused several times to waive either fee, and purchased another vehicle for less elsewhere. Multiple written and phone requests for comment from the company, Mr. Chassagne, sales managers, and other personnel at the dealership went unanswered for several weeks.

ang9582

14 de oct. de 2014

Jason looked out for me and got me a great jeep for a great price. I would highly recommend him to others. I will definitely go to him for my next car. Its nice to feel like the salesman is a good person and looking out for what is best for you as his client. My jeep has more features then I even expected for the money. I am so happy with my purchase!

jacquelineCooke5

13 de oct. de 2014

After multiple attempts to have an issue resolved it still is not and you are now denying the fact that you have a major spider infestation in jeeps in the lot.

Dor2837

2 de oct. de 2014

What a pleasure to deal with. Caring man. Took care of all my vehicles needs. Would definitely buy from this dealership again. Every concern I had was taken care of.

RPandHP

30 de sep. de 2014

Salesman Robert Tantillo (Bobby T.) was very helpful, as was Steven Cottage in finance. Both were professional and went out of their way to help with the process of buying our new car - good job!

JOHNL0351

29 de sep. de 2014

MY CAR WAS NOT DELIVERED AS PROMISED. WHEN IT WAS DELIVERED IT HAD ONLY 1 KEY. IT TOOK THEM OVER A WEEK TO ADMIT THAT THEY LOST THE SECOND KEY. THE CAR WAS NOT DETAILED WITH WRITING ON THE BACK SEAT BACK AND VERY LITTLE FUEL IN IT. MY OVERALL EXPERIENCE IS NOT FAVORABLE AND I WILL NOT BE GOING BACK TO THIS DEALER IN THE FUTURE DESPITE FREE SERVICE FOR A YEAR. I WOULD RATHER PAY FOR MY OIL CHANGES, ETC. THAN BE AGGRAVATED BY THEM AGAIN. I WROTE TO CHRYSLER ABOUT THESE ISSUES BUT THEY ARE NOT RESPONSIVE TO MY ISSUES. I WILL NEVER RECOMMEND THIS DEALER TO ANYONE. I AM A LOYAL CUSTOMER (OR SO I THOUGHT) HAVING LEASED MY SECOND GRAND CHEROKEE. I WILL NOT BE BUYING OR LEASING ANOTHER CHRYSLER PRODUCT IN THE FUTURE. I WILL BE SURE TO TELL FRIENDS AND FAMILY ABOUT MY EXPERIENCE WITH THIS DEALERSHIP. AS A FOLLOW UP, MY DAUGHTER JUST LEASED A NEW CHEROKEE AND OF COURSE DID NOT GO TO TOWN & COUNTRY FOR HER PURCHASE. WAY TO GO GUYS. I WILL BE RECOMMENDING OTHERS TO ANY OTHER DEALERSHIP BUT YOURS IN THE FUTURE. (AND THAT INCLUDES YOUR SISTER DEALERSHIP EAST HILLS AS WELL).

Chrysler 2012

28 de sep. de 2014

I WOULD LIKE TO TAKE THE TIME OUT TO THANK YOURI AND RICHARD FOR THERE OUTSTANDING SERVICE AND GUIDE THROUGH MY NEW PURCHASE OF MY 2012 WHITE CHRYSLER 300 PURCHASE,THANKS! TO THEM I GOT IN THE CAR I LIKE AND AT A GREAT PRICE THANK YOU! YOURI AND RICHARD FOR YOUR GREAT SERVICE.

Sales12345

24 de sep. de 2014

Horrible Experience, and will never be returning to this dealership again. Very disappointed in how I was treated by the sales department and also by management.

frank2644

23 de sep. de 2014

The salesman (Rob K.) was extremely responsive and very easy to work with and the finance/warranty guy (Rich D.) was a pleasure to visit. For other car dealers in my past the warranty visit was always high pressure. Rich's approach was so pleasing that I was actually able to concentrate on the warranty details rather than trying to figure out how to escape. I didn't need dealer financing so I can't comment on their finance offering. The Salesman, Rob, and I actually made the deal over the phone. When I arrived at the dealership the deal was exactly as he stated over the phone, no surprises. What can I say? Couldn't be happier.I haven't tried the service department yet, but the new car preparation was perfect.

chevy2140

16 de sep. de 2014

The ratings above are solely based on Rich Demott...........I would first like to say, if I was to return to this dealership it would be solely for the reason of working with Rich Demott in the finance department again. He was the most helpful and forth coming person I had the privilege of dealing with there. I wasn't in the best place as far as credit scores go, a situation that a lot of us deal with these days. Rich was able to work some sort of magic and got me an interest rate I was extremely happy with. Not only did he work hard on that, he also went out of his way to help me clean up my credit report. Now even after I purchased the car and had been driving it for a few weeks, some questions about the financing popped up, he was more than willing to help and get to the bottom of the issue. In my opinion, Rich is the model of what all dealership personnel should strive to be. Thank you again for all your help........

Ram55

12 de sep. de 2014

My experience the most wonderful experience with purchasing a vehicle. Both the salesman Steve G. and the financial Richard DeMott were a pleasure to work with. The whole staff of employees were very pleasant even when the dealership was rapidly moving fast during the labor day crowds that were at the dealership. I would definitely recommend Town and Country to everyone that would want to purchase a vehicle.

mattamaturo

12 de sep. de 2014

When picking up my Jeep Cherokee, it has a small dent and paint chip (same spot) in the driver door. When I left it for repair I asked that the whole door not be repainted, but they did anyway and the color doesn't match. I rated my experience accordingly. Yesterday I e-mailed Bob Lindner, my sales person, about a wobble/shimmy concern that I have and this was his reply."Get your concern solved by Chrysler! You gave us a lousy review and now reach out for help? Get someone who cares! I don't !"Matt

mommydonna

11 de sep. de 2014

This is my 7th or 8th leased car from chrysler. 2nd time from this dealer. Went into dealer and told Jeff I wanted the best possible price on a 2014 Jeep Latitude. Told him I had been shopping around and I am ready to make a purchase. After going back and forth with different prices with Jeff (who was very nice) I left there unhappy because I felt like they jacked up the price to then offer me a lower price. I was still shopping around and searching online. I received a call a few days later from Jeff asking me what he can do to get me to purchase a car from them. I told him that I dodn't like to play games so he asked me to please give him a chance to speak to his manager and I said ok. He called me back with a very good lease price so I decided to go back to the dealer. When I was in the 1st time they thought I had 3 lease payments left on my last car (but I had paid one payment and when I looked it up I only had 1 payment left) So right there I saved the dealer $636.00 that they were gonna pay off for me. The deal they made with me was $3000.00 down and one months lease payment and transferring my plates from my other car. I left them a $300.00 deposit aqnd when I picked up the car I was supposed to pay the rest. The day I picked up the car they had me there for several hours doing paperwork and they asked me for the info on my last lease payment so that they could pay it off. I went through a lot of phonecalls to get this info for them. When I got home I started to look at my lease agreement because I thought I was charged too much. I called jeff the next day and he agreed that I was charged too much. I was told I would be getting a refund on my card. After many called and finally going to the dealer I was told a check was sent to me and given a copy of the papers. when i got home i saw yet again they were playing games. The check that was sent to me was my last months lease payment that they were supposed to take care of for me. Yet again spoke to Rich Demott to be told another story. They added a rediculous amount on to my lease for motor vechicle fees. I only transferred plates from my other car. I guess thats how they get money from the consumer. They should have absorbed those fees. The fees shouldn't be that high to begin with. Ended up costing me $3691.00 I will not return to that dealer and I think they should held to the agreement they made with me and return my $300.00.

charger1957

11 de sep. de 2014

My Husband and I purchased a New 2014 Charger AWD last Tuesday, 9/1/14. We could not be happier with the quality of the car, the price that we received, the financing, and the courtesy and honesty of both the salesman Jason and the gentleman who sold us our warranty for the car, Steve. We walked out feeling that we are in very good hands, especially since we purchased the lifetime warranty on our new car. This was our second purchase within 1 1/2 years at this dealership. The salesman, Jason sold us my son's 2013 Avenger in April of 2013, and the reason we went back to him was that in all our years of car purchasing, we have never ben made to feel the way Jason made us feel...like our business was really appreciated . There were no games, high pressure tactics, or arrogant attitudes as we have seen in other dealerships over the years.. We were actually moved to shift our purchase from GM products to Dodge, a complete change in our shopping behavior over the last 15 years. We came quite a long way to purchase our Dodge from Town and Country at Levittown and I guarantee we will be back again to see Jason for our next car purchase! Thank you Jason, Steve, and Town and Country!!!

boss4ferr

10 de sep. de 2014

Jim and his team were efficient and respectful of my wishes and my vehicle. treated my Challenger like it was his own. Very satisfied with the personal attention I received..

glantern

8 de sep. de 2014

My wife and I leased 2 new Chrysler/Dodge cars from this dealership in June 2014. (The ONLY pleasant experience was with our sales rep Scott Froehlich - 5 stars for him).I wanted a hitch installed for my wife's Durango so I scheduled service about 3-4 weeks ago.First, the customer-facing representative for Town & Country Jeep, Suzanne, is very snarky on the phone or in person. She basically treats customers like they're idiots. So if you're a customer getting service, be prepared: virtually ANY question you ask will be met with a snotty response from Suzanne.Second, I scheduled my drop-off at 7A on a Friday (I got there 15 minutes earlier than that). There is virtually no room at their service facility (for parking). They have this moronic policy where you actually have to drive the car up to 'the window' get valet service. The problem with this is that after 4 or 5 cars line up, the 6th, 7th, 8th, et. al cars actually have to line up IN THE STREET. This can be somewhat dangerous as it is morning rush hour and the street is one-way and very narrow.Third, my service was very simple - A hitch install with NO wiring, NO programming. Bolt-on, that's it. I would do it myself but you have to remove the bumper and ideally have a lift to get to it.But when I called at 3PM (8 hours later) to check on the status, here are the responses I received from Suzanne (all with a curt, snobby tone):"Your car isn't IN yet.""I don't KNOW when your car will be done. It may be next week.""I don't have a technician to work on this, so if it goes into tomorrow (Saturday) it won't be worked on until next week""YOU have a rental from us. Drive THAT around".(The interesting thing is Suzanne refers to the technician and the service department as 'hers.' She doesn't run the department. She schedules appointments). Then my wife called the General Manger of the dealership, Fred Hoyt, who countered her complaints with things like 'Yeah? So What', and abruptly hung up on her. Then my wife was instructed to speak with Tom Hearne, the service and parts manager. Let me tell you this guy walks around doing absolutely nothing, and he looks like a Zombie. Tom, get some coffee and put a spring in your step, please. Wake up, there are customers who need to be pleased. So needless to say, Tom contributed zero to this problem..There were only two better examples of service that day. Jim Ingrassia (Service Advisor, presumably 2nd-in-command at service, after Sleepy Tom) actually acted (a little) like he cared. I think it was he who actually accelerated getting the job done (so it was a 9-hour service versus me waiting until the next week).The other example was the technician who worked on my car. I think his name was Maneuelo or Manolo (apologies I don't know the exact spelling). He was excellent - he actually had more politeness and acted with more purpose than the aforementioned employees.So, BEFORE You buy a car at this dealership, you should anticipate about how you'll get treated AFTER the sale. Buyer Beware!

LCaruso1012

6 de sep. de 2014

The service we received from Jim Stannish was just what my son needed. Jim was completely honest and told my son exactly what he needed to do on his end. Jim was honest and reliable. Jim answered all of my son's questions. Jim had even answered questions that I had as a mom. I would definitely recommend my family and friends to go see Jim if they are interested in buying a car.

JoeLevittown

28 de ago. de 2014

Usually you start getting the run-around when you reach the finance manager. Couldn't even get that far with these guys at Clown and Country. After to being lied to on a few different aspects, availability, options, price, I decided I had had enough. So as I got up to leave, I was cursed at, told I was a grinder(like that's an insult, and needless to say, bought the car from a different dealership 2 days later, so much for grinding). Also mentioned they didn't want my business anyway. Mind boggling to say the least. I gave them an excellent rating on price due to being one of the lowest---but really can't tell because it wasn't finalized.

jmzwarick

26 de ago. de 2014

I purchased my vehicle from a different dealership and it is still warranted. I received a recall notice and did not want to go the extra distance back to the selling dealer so I called and scheduled an appointment here. I called three days later to confirm the appointment and the person that answered the phone said they had no record of an appointment. I scheduled a another appointment a week and a half later, telling the rep exactly what needed to be done. When I arrived to drop off the car the night before the appointment Jim looked a the list and said he was not sure it could all be done in one day. I explained I could not leave the car for another but would call the next day in the afternoon for a status. When I called at 2:15 the next day I was told they had not yet brought the vehicle into the shop after being since the previous night. I told Jim not do do anything and I would be by to pick up the car. When I arrived he gave me the keys and acted like he could care less that nothing was done and I was not satisfied never asking a single question or making any comment about the vehicle was looked at any sooner. When I asked for the recall notice back that I had given to him I was told it had been thrown away because everything was in the computer, however there were several pages of printed output attached to the service card.I guess they only service their customers and not other loyal Chrysler owners..

Cel3366

26 de ago. de 2014

Repairs made with no issues. I would recommend this dealership for service. Friendly service with easy drop off and pick up. Jim is a pleasure to deal with.

mem3332

26 de ago. de 2014

Finance Manager Richard DeMott provided excellent customer Service. He was friendly, provided me with the tools to make my buying experience a good one. Five stars....

RuthRN

25 de ago. de 2014

My son had an accident with his PT Cruiser and the entire right side was a mess. He was fine but he was devastated at how his car looked. I was sure Jim Ingrassia in Service would make sure it was safe after it was repaired, but we were thrilled when we went to pick it up and found it was also beautiful again. We are so grateful to him for making sure that everything, right down to the paint, was done perfectly.

drew2758

25 de ago. de 2014

Just want to give a shoutout to one of your employees,Jim Ingrassia and Peggy.I have been coming to this service center for many years now and I just want to tell that you should be proud to have both of these peple as your employees. Everytime that I come in they both greet me by my name and with a smile.Jim also helped me lease one of your cars. It is good to know that each time that i bring my car in foe whatever purpose,these two people will make sure that whatever my car needs it will get done.

ibakecakes

21 de ago. de 2014

We leased a Town & Country Minivan and a Jeep Patriot. Jason was extremely helpful and worked with us to find the two best vehicles in our price range that fit our lifestyle. We looked at several models and he patiently answered all our questions and pointed out features on each vehicle. We are EXTREMELY pleased with the two vehicles we leased. Rich in Financing helped us find a rate and price we could live with and took the time to go over our credit rating with detailed explanations.The entire process was streamlined and we couldn't be happier with the people we worked with. I highly recommend this dealership and especially the employees we worked with.

Rolo84

20 de ago. de 2014

I walked in to jeep (after coming from a Chevey dealership and not being able to secure a deal on the dealers end) and was hoping to find the Jeep Grand Cherokee I wanted. Tom Bedia met me right away and from the start he was straight forward with me which is what I like. He told me that i should look more into leasing the car than financing it as it would be more affordable for my pocket. Within an hour I had a deal and the car I wanted with more in it than I ever imagined at a much lower price than I was expecting to pay!! When I came back Monday to pick up my car ( tom being in constant contact with me all weekend and getting all the insurance and bank work done ahead of time) I waited the expected time you would normally wait but again he was there with me and showing me how the car worked so pass the time by faster.I also met with the service dep and they were very nice as well as Lisa from finance who also helped and aw served all my questions.I cannot express how happy I am with this whole experience and that this is my third purchase of a car and it has been the easiest!!! All thanks to TOM!!! I will be sending my brother to him to get his jeep and will refer anyone looking to go see him as he truly does have your best interest come first.thank you TOM Bedia

durango rt

18 de ago. de 2014

just want to say thanks for making the experience of buying a new car easy no pushy salesman trying to make a quick sale everyone was very gracious my salesman jeff made me feel comfortable as well as the business manager Richard he got me a great rate and affordable payments to seal the deal I would definetly recommend town and country

tooraloora

17 de ago. de 2014

There is only one experience better than buying our Jeeps at Town & Country in Levittown, NY; namely having them serviced by Town & Country's excellent Service Department under the direction of their Service Consultant, Jim Ingrassia. Mr. Ingrassia is the consummate professional. He has provided unparalleled customer support each and every visit since 2007. I find Mr. Ingrassia to be very knowledgeable, helpful, courteous, and most importantly, trustworthy. We are currently a two-Jeep family; however, when the time comes for my next daughter to purchase her first car, I will not hesitate to direct her to the folks at Town and Country.

challengerchic

17 de ago. de 2014

Walked in unsure about buying a car. Jim made me a fantastic deal on my trade in/ purchase and Rich got me a finance deal I could afford. Feel in love with the car and these guys made sure I was able to leave with it the same day. Super friendly customer service, was never pushy or uncomfortable. I highly recommend this dealership and my sales team.

nevetsb45

15 de ago. de 2014

My experience was great my salesman, Marco found me my dream truck, The Business Manager Rich got me in & out in no time with my new Dodge Ram Laramie, I do wish the dealership offered a few free oil changes or car washes but overall they got me the truck I wanted, I would recommend them to anyone.

recrewt

14 de ago. de 2014

The sales and managerial staff at Town & Country made my selection and financing experience easy and enjoyable. The salesman that worked with me, Joseph Weinstein, was very helpful. Roy was also very helpful and between the two of them, I managed to acquire my new car in two days from test drive to driving home.

Lingus1

12 de ago. de 2014

I brought my vehicle to Firestone on Hempstead Turnpike in Levittown for a balance and brake light problem they told me something I didn't believe I had a bad experience and didn't feel right when I left. I went to Jim at Chrysler for the same problem. When he called me up after he had my town and country van checked he said he found the problem was covered under the warranty. Thank g-d for Jim's honesty.

Jessica410

11 de ago. de 2014

I'm usually very leery about dealerships and their salesmen, especially being a newly single woman shopping for a car. I had the greatest experience here. Jim Stannish was a gentlemen. He was not your typical pushy salesman and he kept things very light and honest. From sitting with Jim to fill out the paperwork, to sitting with Steve Cottage to do the financials (which by the way he got me a fantastic rate, as i have poor credit), it was seamless. I had my vehicle in 1 day. They didn't make me wait around either. I look forward to future purchases with this dealership!! Thank you!!

cdsaddle

11 de ago. de 2014

I would like to thank Service Consultant Jim Ingrassia for his excellent customer service and willingness to go the extra mile. Mr. Ingrassia's knowledge and professionalism towards resolving my vehicles problem was greatly appreciated. Over the past few years I have had to bring the car in for service on several occasions, and without fail Mr. Ingrassia is there to greet me with a warm "hello" and I am confident that he and his team will get the job done! Once again I would like to commend Mr. Ingrassia and thank him for his assistance.

rate11111

11 de ago. de 2014

The best part of this car buying experience was our sales person Jim Stannish. No pushing, no salesman like annoying behavior, just honest and real. I feel that if anything would go wrong with the vehicle he would be there for us.

heathernill44

7 de ago. de 2014

Rich Demott and his team were nothing but friendly, helpful and honest. usually walking into a dealership salesman try to hassle you and rip you off with numbers and prices but not these guys. They helped me figure out how I can get the most out of my budget and rich tried to run numbers and worked to get me on the lease since my dad was trying to co sign unfortunately due to my credit issues in the past I was not able to but Rich went out of his way to offer his services as a financial adviser and work with me to get my score up so i can eventually get on the lease and get back on track. That was something completely unexpected and he did not have to do that for me..Just shows his character as a person...he was also a past patient at my job which is now called professional physical therapy and he was just as nice as a patient as he was at this dealership and Ill just shout out Andrew who helped get the truck ready for me and showed me everything I needed to know when I picked it up. great team! Highly recommend you to go see Rich! He will not disappoint! 5 Star Rating!

fester.haven

6 de ago. de 2014

Marco was very helpful it figuring out how we could stay very close to our budget. Steve added all the information about leasing that we felt we made the right decision to lease this time. We purchased a jeep from this dealership in the past.

teacherrachelle

2 de ago. de 2014

We have leased and/ or purchased 4 cars from this dealership. Our salesman is great but once you buy the car you deal with the service department. We will continue to go to this Jeep dealership to lease or buy because of the great and professional service we get with Jim Ingrassia. He goes out of his way to make your visit for service a quick and pleasant one.

dschnall28

2 de ago. de 2014

This Jeep dealership is great! We all own Jeeps from there and Jim at the Service Center is the best! It's always a great and easy experience.

mpr724

31 de jul. de 2014

We've bought many cars over the years and usually the car buying experience is a hassle. I have to say Andrew and Rich were amazingly helpful with our decision making on which Ram Truck to get and how to acquire it. They streamlined the process to be the best car buying experience ever. I highly recommend seeing them if considering to buy/lease a car. They will steer you in the right direction.

nysolar123

31 de jul. de 2014

I had been leasing or buying from a different dealership for 27 years then 14 months ago I went to town and country. What a great experience dealing with Jason and Rich. They were both so helpful and pleasant to deal with. I guess all you need to know is that in the last 14 months my family has bought 1 jeep, leased 2 chryslers and 1 dodge that takes care of every driver in the house! we will all be back for future vehichles

lmachtel

31 de jul. de 2014

I bought my Jeep Patriot from this dealer, and my boyfriend bought his Jeep Grand Cherokee. When I bring them both to the service center for everyday needs, (oil changes, inspections, etc.) Jim always greets with a smile and makes the visit's enjoyable, rather than frusterating. He accomodates my needs in order to make the visit short and sweet and understands my needs to be on time for work. Jim is pleasure to work with in person and on the phone, and I would highly reccomend his customer service to others.

rich316632

30 de jul. de 2014

as always jimmy provided the best service my car was ready when promised and hes always helpful jim is a credit to your company he deserves a raise

leeza2014

30 de jul. de 2014

Rich was a professional at best! We purchased a 2014 Jeep Cherokee and traded in a vehicle with no problems. The whole transacation was seamless. We got great value on both cars. Would highly recommend the dealership.

lwalters14

29 de jul. de 2014

Rich was thorough in his explanations and laid everything out in a clear manor! He was great to work with! Would recommend him to everyone.

PaulR773

27 de jul. de 2014

We have been buying/leasing Jeeps for over 22 years; all but this one from the same dealer and it has been a welcome change. The staff was friendly, helpful and knowledgeable and were able to find the Jeep we wanted without having to settle on color or options. Upon vehicle pick up, the process as fast and efficient; Joe Weinstein, our sales person, spent nearly 2 hours showing us the operational and technical ops of the vehicle. Other staff personnel also assisted with specific issues we had on registering our now old Jeep.

grump64

26 de jul. de 2014

My experience with this dealership was excellent. My salesperson was Bobby Tantillo. He was very nice and personable and most of all a great help. They worked with me and sold me a nice car. Highly recommended.

lexismom

26 de jul. de 2014

I need my car to get to work like most Long Islanders. After my annual inspection found leaking rear shocks I called the Service Dept at Town & Country to schedule an appointment (car has extended warranty). With no loaners available for more than a week, Jim Ingrassia was able to give me a Saturday morning appt which enabled me to get my shocks replaced and not miss work. I appreciate his accommodating and professional demeanor. It was a pleasure dealing with him and I will ask for him in the future if need be.

Terimazz

24 de jul. de 2014

Friendly, helpful, experienced, accommodating staff, Our sales person is knowledge on vehicle that was purchased. Transaction completed same evening. Would definately recommend Bobby T to family and friends. Had never purchased a vehicle from Town & Country before but had had my other Dodge serviced by them. Their service staff is also wonderful. Always trying to work with you. All round Wonderful!!!

Fel32

20 de jul. de 2014

Pre-owned division salesperson Jim Stannish was knowledgeable, personable, and answered all our questions . We were so pleased with our experience and we are very happy with our Grand Cherokee. Jim made the whole process so pleasant for us from test drive to signature on the dotted line.Thank you!

rvc858

17 de jul. de 2014

I went to s few dealership's and was getting frustrated on pushy salesman that were not listening to what my budget was and what exactly I was looking for. In addition having no knowledge of the Dodge Durango. I was about to give up on my new car search then I walked into town & country. I never been there before or heard of them. From the minute I walked in they treated me like family. Peter was honest and upfront with me every step of the way in addition was very down to earth gentlemen that I felt very comfortable talking to lastly was very knowledgeable in not only the Durango but other cars we spoke about. Steve Cottage as well was very professional and made buying a new car fun and not a hassle. The delivery on the car was also painful some dealers keep you there for hours. Not Them It was pretty quick and easy. I highly recommended this dealer see Pete he was awesome!!!!!!

felice0726

13 de jul. de 2014

My husband had been very interested in the Dodge Ram. Before going to Town & Country Jeep Chrysler Dodge, we had stopped at a Dealership more in our area. The dealer (Which to remain nameless) was extremely rude and they just didnt really want to help us or assist us with purchasing this vehicle. My husband and I walked out.We then went to Town & Country Jeep Chrysler Dodge just because we were driving and just happened to spot them.We were assisted by Marco who was so nice and helpful. The finance/lease manager Richard was also so nice! They both went out of their way to make our experience there so great, that once my other lease is up I plan to go back to them for one of their vehicles.Thank you again Town & Country!

IG.

12 de jul. de 2014

I've never been to this dealership, and hasn't purchased anything from them. One of cylinders on my Charger developed low compression and needed warranty work. I called their service dept., got on the phone with Steve who was very friendly, took down all my info, scheduled appointment sooner than another dealership. Brought the car in on Monday, and another friendly person Jim Ingrassia quickly processed me, and I was on my way. Jim was very friendly, and you can tell when a person genuinely wants to help, and make you happy with service - that was Jim. My car was ready on Thursday. No charge. No one tried to sell me anything. Jim even assured that the car was cleaned. If I knew about Town&Country I would've bought my Charger from them even though they are further away from me than another dealership. Fantastic experience! Friendly staff who wants to make their customers happy. Next time I need a car, I bring my business to you guys. Big THANK YOU!

jessie.medina.5815

11 de jul. de 2014

I just wanted to express my gratitude to Jim and Rich for making my car buying experience a true pleasure. This was my first time buying a car and they made it a stress free process. Jim was a great salesman who is far different then most salesman you run into in this business. He's not pushy, arrogant, or impatient. He acted like he was really there to help me find the car that I wanted and if I couldn't he would still wish me well. It's nice to know there is still a salesman out there who truly cares about the customer. I'm going to recommend him to anybody who's in the market for a car.When it came to crunching the numbers, Rich went out of his way to get me the best deal possible. He was great at going over all the numbers with me and the different options I had. He really put me at ease and I felt like I was talking to a friend I've known for years. I loved his easy going attitude. He made what could have been an overwhelming situation for me into a very nice experience.I would just like to thank both of these guys for helping me with the biggest purchase of my life so far and for putting me at ease. They're the best.A very satisfied customer.Jesenia Medina

p14blue

10 de jul. de 2014

From the start London Lyons was a pleasure to work with and allowed us to take our time in making the final purchase decision. We worked with Rich Demott in figuring out the finance side of it all and he helped us out a great deal! Rich turned what could be the worst part of buying a car into one that was very knowledgeable for us. We will definitely be recommending this dealership to our family and friends.

Biggsob

7 de jul. de 2014

All I can say about this dealership is positive, I have purchased 3 used vehicles and 1 new vehicle and was very satisfied every time. I found the sales staff to be honest and straight forward. I have never gotten the run around at this dealership. The advertised car was there and the price that was advertised was the price I paid. The negotiation with purchasing a car can be difficult at some dealers who like to start the old " Where do you want the payment to be" game. I like to shop by price and features, This is no problem at this dealership. They will sell you the vehicle and hide nothing. I have compared prices and value against many other dealers and Levittown Town and Country Chrysler Dodge, Jeep has always been the best hands down. Peter Possas from the sales team was great to deal with, He had patience with me and was honest as can on my purchase of a challanger. I will surely be back.

Drhands

3 de jul. de 2014

I have bought a few cars from this dealership and I have had them take care of all my maintenance for years. I love that I receive regular monthly mailings informing me of specials and advice on when and how to take the best possible care of my cars. Right now I currently have a Chrysler 300C and my wife drives a Jeep Cheroke.No one likes having car troubles and when you do it can become quite burdensome on your life. I have had great service from Town & Country in-particularly Jim Ingrassia. I call Jim the miracle worker. He is always very friendly when I come into the shop with car problems and when they are serious he is my rock. His confidence in his abilities to take care of not just my cars but also my life concerns are above and beyond my past experiences with service centers. He has come through for me time and time again and I wanted to take this chance to praise him. There are many dealers in the area and some with just as good sales reputations but the one thing that keeps me buying my cars at Town & Country is Jims confidence in both his abilities and those who work under him.Thank you Jim and all the rest over at T&C Service. Dr. Philip Epstein

rja7277

3 de jul. de 2014

bobby t was first class all the way when leasing me my jeep! he really went above and beyond and is a very hardworking salesman.i would recommend him to anyone looking to lease or buy a car from town & country!

sdk1

30 de jun. de 2014

Advertised Jeep Cherokee for $21,995. Called and confirmed that "Your Discount" did not include any rebates/incentives that I did no qualify for. When I go to the dealer they told me that "Your Discount" included a $1,995 down payment. Very disappointed. When does my down payment become my discount. False / misleading advertisement.

john098

30 de jun. de 2014

I purchased a used Jeep this past weekend from Town and Country. Youri and Rich made me feel very comfortable with my purchase. Richard was able to get me financing that my wife and I were very comfortable with. I visited 3 other dealerships starting in Bay Shore heading west and found Town and Country to be very fair and honest!

Lfdeng3

24 de jun. de 2014

My son and I both own Dodge vehicles and neither of us brought our vehicles from Town & Country in Levittown. Every time I have taken my 2008 Dodge Dakota to Town & Country for service from day one I have been treated extremely well and in very professional manner by Service Consultant Jim Ingrassia as if I had purchased the vehicle from him. When my son had an issue with his 2013 Dodge Dart after 4 months of owning it the paint was bubbling up and peeling off the vehicle from the bottom driver side rocker panel of the vehicle. When we took it back to the dealer that we purchased the vehicle from they said there was nothing they could do about it. I told my son to take it to Town and Country to see Jim and with out any hesitation he worked my son and the corporate offices in helping him resolve this issue with the paint on his vehicle. I cant say enough to say how good my son felt when Jim called him and said the vehicle would be repaired. My son was ready to trade the vehicle in and purchase a different make vehicle excluding Dodge or Chrysler from his choices in fact due to the treatment that Jim gave him he has a renewed confidence and is keeping his vehicle. Thanks again Jim !

jeepcherokee14

23 de jun. de 2014

Both Marco Noto and Rich DeMott went out of their way to make my car buying experience a positive one. From my first conversation with Marco I could tell I was dealing with a professional that was truly interested in earning my business.He was totally prepared for me when I walked into the showroom and his sales process and delivery were excellent.Rich DeMott is a true finance pro. He was very thorough in explaining the lease financing procedure and there were no hidden agendas.I drove past at least two other Jeep dealerships to buy here. They hit all the right points;competitive price, choice of colors, and a comfortable environment in which do do business.I will definitely recommend Town and Country and Marco and Rich to my friends.

GaryBenedict

21 de jun. de 2014

I went to see what they had. I ended up making a purchase. I dealt with Bobby T. I would recommend him to deal with because of the following. He was no stress, laid back, no pressure and was very knowledgeable. He was friendly and courteous at all times. He was a true gentleman

ToddyWoddy

20 de jun. de 2014

I have been bringing my vehicles to Town and Country in Levittown, NY for several years, and the two standouts of your Service Department are undoubtedly Jim Ingrassia and Peggy. Professionalism, honesty and care personify what service excellence is all about. Without these two members at the helm, I hardly think the production and quality afforded your clientele would exist. If you can duplicate these incredible employees throughout your service centers, I believe the industry would create a "sixth star" to the rating system!TSS

AndrewOneill

18 de jun. de 2014

Leased a new 2014 Town and Country from them. We work with Joe Weinstien who was just fantastic. He work very hard to help us find the right van and pricing as well. When all said and done we were right at where we wanted to be with the monthly payments. I look very much forward in the future of doing business with the (and hopefully very soon)

Jeep2100

16 de jun. de 2014

I live in Connecticut but purchased a used 2012 Jeep Wrangler at Town and Country because the price on the Wrangler was thousands less than what dealers in CT were asking for an identical vehicle. Upon arriving the employees were extremely friendly. My salesperson and was not the stereotypical "used car salesman". He was extremely informative about the process of buying a vehicle out of state and did not pressure me what so ever to purchase the vehicle. Instead he realized that a car buying experience should be fun and exciting, not nerve racking. We even made nice small talk while on the test drive! Once it was time to head over to financing my salesperson stayed with me the entire time while talking the the finance manager which really made me feel like I was an important customer to them. The finance manager worked very hard to get me the best rate possible and was very understanding of my concerns. At the end of the day I picked up a certified pre-owned Jeep Wrangler at a steel! Also with a 7 year, 100,000 mile bumper to bumper warranty! I had an amazing experience at Town and Country and would definitely consider driving the distance from CT to buy from another vehicle from them again, especially to receive that kind of deal and service!

jk10

16 de jun. de 2014

London was a pleasure to deal with and I would recommend anyone to work with him. Made the sales process very smooth, unlike other places and sales people.

aranciot

16 de jun. de 2014

I have been going to Town and Country for the past 8 years now just because of the service department. From Oil changes to intricate motor work my truck always comes out running great and I just have to say that Jim Ingrassia the service consultant is a great man honest and always holds to his words. He has never let me down once.... I am greeted by him by my first name. Jim takes pride in his work and customers. Because of people like him I will always come back to Town and Country.... Hey Jim the seat looks great thanks again :)

arolle59

13 de jun. de 2014

I came in trying to get out of my chrysler 300c hemi 2005. The mpg was killing me. I had a problem with my intial attempt due to my title. I came back 2 weeks later, and got in a 2014 chrsyler 200 with 5k miles, no money down, better car and better deal than intial trade in attempt

Masi426

10 de jun. de 2014

Had a deposit on a Ford Edge but went to see Peter and he leased me a Jeep Grand Cherokee Limited. Great Lease price and it blew away the Ford in looks and drive. Love my new jeep. Bringing my niece to dealership on June 11th, 2014. She is also looking to lease a Jeep and hoping to get her a great deal also

UNKJAYCE

9 de jun. de 2014

I AM OVERWHELMINGLY PLEASED WITH THE SERVICE AND CUSTOMER SERVICE THAT I RECEIVED AT TOWN & COUNTRY IN LEVITTOWN, NEW YORK. MY EXPERIENCE IS BASED ON MY INTERACTION WITH JIM INGRASSIA AND OTHER MEMBERS OF THE STAFF. JIM TOOK THE TIME TO EXPLAIN EVERYTHING TO ME AT LENGTH AND REALLY SEEMED TO WANT TO GET ME BACK ON THE ROAD AS SOON AS POSSIBLE. JIM IS A GENUINE MAN, WORKING FOR A GENUINE ORGANIZATION, TOP NOTCH. I THANK THEM ALL IMMENSELY. SEE YOU IN 3000 MILES.

glantern

3 de jun. de 2014

An HONEST car sales representative? SHOCKER I know. But we found one at Town & Country. My wife and I wanted to lease a 2014 Chrysler 300 S and we WASTED 3 hours at Westbury Jeep/Chrysler/Dodge (do NOT go there, my review for that Godforsaken place will be posted on this site on 6/16/14, otherwise look for the review from "Jordan M" (that's me) on the Yelp page for Westbury Jeep/Chrysler/Dodge.)We were very discouraged after going to Westbury Chrysler, so we stopped at Town & Country (which is much closer to our home anyway) and immediately talked with their sales representative Scott Froehlich. Pure luck would have they had the exact model (minus the black wheels, I guess that's hard to find) Chrysler 300S AWD. Scott's quote (for a 39-month year lease) came $3900 UNDER the Westbury Heist- er, I mean Offer. (We're saving $100+ per month over the course of 39 months). Highly recommend Town & Country overall, an extra-high recommendation for Scott Froehlich.My only complaint (it's a relatively minor one) is the car was promised good to go by 12N on Monday, we had to wait an extra 3 hours because everything wasn't buttoned up. I would have rather heard 'Jordan, the car won't be ready until 3PM on Monday' instead. Granted, we signed the deal just 2 days earlier.

anoroc1275

31 de may. de 2014

Okay, so I know how dealerships work and I know that the dealers are out to make money. But when a dealer flat-out refuses to allow you to test drive a car unless you are buying that very day because, and I quote, "Today is the last day of the month; it's money day", that dealer leaves a bad taste in your mouth. I went in with my girlfriend looking to get some information on a new Jeep Grand Cherokee. I will be looking to make the purchase within the next few weeks and knowing nothing about the car, I thought I'd try to get some general and pricing info about it. I'm not going to write a $40K check without even seeing some features or test driving a car. To basically come out and tell a potential customer that you won't let me test drive a vehicle because I'm not buying this very day and that "today is money day" is just ridiculous. If it were truly money day, you'd have cared enough to keep a customer in your dealership and notice that I had a checkbook in my pocket ready for a downpayment. But, that's fine with me. A competing dealer just sold me a beautiful Grand Cherokee and has my check in hand. Great job.

Bertmiller

30 de may. de 2014

Bobby was an awesome salesperson. He was a pleasure toork with and I would recommend him to anyone. great guy!!!!!...He went out of his way to accomodate me.

sierramc27

29 de may. de 2014

From Jim's enthusiastic and welcoming voice on the other end of the phone to make the appointment to my way out the door (as it was held for me yet again) I had nothing short of a fabulously wonderful experience with Jim and his service team. I have a 10 month old son who has made every leg of the trip with me to drop off and pick up the car and the staff has greeted and welcomed us both by name and made us very comfortable there while waiting. Jim has gone above and beyond to make sure he himself has checked the car over before calling me to let me know the car was repaired and ready for pick up. Jim has made what can be a frustrating experience a very pleasurable one. Most people don't look forward to going to an auto service/repair appointment, but it is because of Jim that I do. I am confident in the work of this service team and feel that the safety of my son and I are in good hands.

sonatine

26 de may. de 2014

The staff will listen to you and will take time to explain. Please ask if you have doubts about anything. The sale person and the mangers will do their best to answer your questions and satisfy your needs. I had great deal and promotion on a Chrysler Model. I am proud that I purchased an American car and it is the best choice I made. The process was straight forward and positive. Please don't rely on online reviews alone where there could be biased or emotional side of story. May be I am not being impartial as a happy customer. Come and experience yourself and make your own judgement!

dmh36

25 de may. de 2014

My husband and I just want to let you know what a pleasure it was to purchase our new jeep at Town and country of LevittownAll the staff and especially Rich D an Jim S went above and beyond to make our purchase painless and smoothWe will recommend you to our family and friendsSincerelyDenise Hancock

llcoolcj95

22 de may. de 2014

I must say the service received was great. London helped my father and I find the best price and best plan for my first car. I would recommend if anybody come here, that they ask for London, as he left nothing more desired with his assistance. Thanks man.

johnbeauchat

21 de may. de 2014

Jim is awesome! Always greets you with a smile and a handshake. Recently had an issue with my daughters Jeep which she bought at another dealership and Jim took care of everything. My daughter was so happy not only with the price but how Jim made her feel like she was not alone. He puts the other dealership to shame.

doogie66

20 de may. de 2014

I just purchased a used jeep from T/C Jeep and love it.Richard and Sam were thorough and courteous.Need a car..see them..Thank again..Doug

sarabethr

20 de may. de 2014

I recently had a bad experience with the sales department, but I do feel the need to express my happiness with the service department. Jim is always a pleasure to see and he greets you with the biggest smile! He's knowledgeable and personable. The waiting room is a pleasant environment because him and his associates make it that way.

ROBO3591

20 de may. de 2014

JASON & RICHARD WERE VERY THOROUGH, BOTH EXHIBITED A HIGH DEGREE OF CUSTOMER SENSITIVITY. ALL MY OPTIONS WEREEXPLAINED. OVER ALL A VERY PLEASING EXPERIENCE. I WILL NOT HESITATE TO PURCHASE THERE IN THE FUTURE, OR BRING MYFAMILY,NEIGHBORS & FRIENDS.

jsm7227

18 de may. de 2014

Peter Possas was oustanding! Came in on Sunday to deliver car purchased Saturday late day & surprised our son! Entire experience was fantastic! I highly recommend buying a car from Peter!!! Mike, the manager was awesome too.

inv44164

15 de may. de 2014

They hide behind owner, not accountable to franchise for their quality control measures. You might have a good experience, or you may be deceived by their tactic of blind siding you with a mountain of paper work. Then you find out they squeezed another 3000.00 to 5,000 from you through the sales process. Try small legal to recover damage, they are the KING OF 3 CARD MONTE. For maxi care warranty contact Chryslerfactoryplans on the internet or Riedman Motors co Inc. 800-825-4340. They sell the identical fare maxi care coverage for prices 100% less than t.c. jeep Inc. The dealership will also double charge on the finance charges on invoice, they add it to the invoice and the bank is collecting finance charges also when you see it posted on the statement of payments made on the loan. CHECK for yourself. Also see the fake $5,100.00 manufacturers discount , doesn't exist. You'll pay full price no discount,twice the finance charge, and 1 1/2 times more for warranty coverage.Scott Asman (Consumer)

JDCHARGER

15 de may. de 2014

I HAVE ONLY BEEN TO SERVICE 3 TIMES SINCE I BOUGHT MY 2011 DODGE CHARGER A FEW YEARS AGO. THAT IS A GOOD THING ...BUT I LOVE GOING THERE, AS JIM INGRASSIA MAKES ME FEEL LIKE FAMILY ! HIS GREAT SMILE AND PASSION FOR HIS JOB IS THE KEY FACTOR OF WHY HE IS MY MAIN MAN TO SEE WHEN I GO IN FOR SERVICE. JIM & THE STAFF KEEP THEIR CUSTOMERS HAPPY & YOU GET TO EXPERIENCETHAT ... SERVICE WITH A SMILE ... THANKS JIM !

bob4564

15 de may. de 2014

went to auto show in nyc saw jeep patriot registered for e mail was confused over different prices , we went to this dealer on mothers dayto get info only but the deal was too good to pass up and leased the patriot latitude.

JJCherokee

13 de may. de 2014

Walked into this dealership with a relative just looking for prices on a lease. Had no intentions of buying. 3 hours later I was driving away with a brand new jeep grand cherokee. Worked with Jason, very personable guy who was willing to haggle. Got a fair price on a fantastic truck. Have nothing but good things to say about this dealership. Would definitely lease with them again!!!

dlanzetta

13 de may. de 2014

I have to begin my review with a funny story. I was getting ready to go to the park with my friend and 6 week old baby. There was an awful spider on my rear view mirror, which my friend attempted to kill by whacking the spider with her sneaker. All of a sudden, my rear view mirror came flying off! I was so upset because my car is brand new. I drove over to Town and Country in desperation hoping that someone would fix the mirror on the spot! The woman working behind the counter said that they were extremely busy, but luckily I then spoke to Jim Ingrassia. My life saver! He saw how upset I was about the situation especially that I had my infant in the car seat. He immediately got into the car and helped me. Jim called the mechanic right over to assess the situation and realized that the mirror had to be replaced. Jim ordered the part for me and called me in to be replaced. When I went in to get the mirror fixed, Jim had the mechanic work on my car immediately (knowing a had my infant at home). I can't thank Jim enough for helping me and accommodating me! I will definitely go back to Town and Country and ask for Jim to help me out. Not only was he extremely accommodating, he was friendly and personable. He truly is an asset to Town and Country! Thank you Jim!!! =)

nlickilieberz

13 de may. de 2014

From the moment I brought in my Jeep Compass (2014) for first service, They were friendly and helpful. Peggy is such a wonderful andhelpful reception, she just amazed me with her kindness!! And then I had to explain to Jim Ingrassia what exactly was wrong with mycar and see what he could do about it. He was amazing,!!!!!!! He knew immediately what the problem was and assured me it would betaken care of by the best mechanics in the business.! and he was right!!!!! Everyone there was professional, helpful and extraordinarypeople to deal with, but a special kudos to Jim Ingrassia, as he was the person who I spoke to and worked with the most and he was themost helpful and professional person I have ever dealt with at a car service center! I have recommended them to all I know who haveJeeps or Dodges, as you wont get better service anywhere!!!Congratulations to you on having such an extraordinary team!!!SincerelyNicki Lieberz

cmess16

13 de may. de 2014

Jim makes your experience quick and easy. He greets you with a smile at the door and kind words when you leave.The service is quick and they have you in and out the door as soon as possible.

teacherjsila

12 de may. de 2014

This is the best service department you will ever go to. They are always there to help their customers with a smile on their faces. Jim is always eager to help everyone. Before my Jeep I owned a Toyota, I refused to buy another one because of the service department. I can honestly tell you I will be buying from Jeep as long as the service department stays the same. My husband and I just bought a dodge that Jim will also be servicing!

ninaholic

12 de may. de 2014

I stopped buy my dealer because I got a scam warranty company hounding me to buy an extended warranty even though we bought one when we bought our Dodge Ram. The scam company to scare me lied and told me that the dealer didn't really give me a warranty. So Terrance assured me that we did really have one and he said he would send me a copy in the mail. He was very nice and assured me that we did have one. He also pointed out there wasn't even a company name on the envelope they sent me. Complete scam. They call my phone 4xs a week!. I'm sick of it!I think they need to make laws against these companies. Anyway Terrance(forgot his last name) was great. Amy Klein

Jen1665

12 de may. de 2014

Jim is the reason that I continue to utilize Town & Country for my mechanical needs. He demonstrates excellent customer service; via face to face and via telephone. He is courteous and efficient. It is always a pleasure dealing with Jim at Town & Country's service department.

patbranch48

12 de may. de 2014

bought my first car and recently second car from town and country, Always friendly and professional. Great price, Great cars never any problems. Leave with the car same day and always left satisfied :)

ChrisN2G

10 de may. de 2014

I was happily greeted by Jim Ingrassia, who is always friendly and helpful. He listened to what I had to say about what work I would like done on the car and what I would like them to also look into. He explained what work was going to be done. I left feeling that my car would be well taken care of and would be fixed properly.

Espo5410

9 de may. de 2014

Nice to walk into service and they always remember you...Always treated with respect and given great service. Go above and beyond to accommodate and please!!!

Ddskelly

9 de may. de 2014

Jim is an asset to your dealership. He was helpful, professional and his assistance was greatly appreciated. Jim is always extremely pleasant, informative and helpful during every visit. Thanks to Jim, we will remain satisfied and loyal customers!Thanks,Deb and Dave Skelly

amazins34

9 de may. de 2014

I am the owner of a 2011 Dodge Caravan Crew with 22,000 miles on my vehicle. I am the only owner of this vehicle purchased new from Dodge. At 18,000 miles my brakes began to vibrate, so I took it to the dealership service center. I was informed that my rotors were warped and they would need to be cut. I was confused considering the vehicle has 18,000 on it at the time. A service rep there told me it was from the heat. $497.00 later my rotors were cut and the following month the brakes began to vibrate again. We brought the van back and this time we were told that we needed rear brakes and we would be charged again. My wife had contacted Dodge and were basically left at a dead end. We tried other service centers and no where would be of service. I called back Town and Country and this time was pleasantly surprised. This time I dealt with Jim Ingrassia, a gentleman who understands what customer service is. He listened to me rant and rave a bit about my situation and was courteous throughout our conversation. He understood my confusion of a vehicle with this amount of miles having these problems. He told me to bring it right in and he will look into. Look into he did, and fixed the problem replacing entire brakes by noon the same day at no charge. I wish we had dealt with him first because i have feeling i wouldn't have to had cut my rotors for $497. Jim restored my value in the Town and Country service center. I was contemplating choosing another Brand for my minivan needs until Jim Ingrassia rectified my service needs. My Family of 6 thanks him. I highly recommend going to Jim at Town and Country in Levittown NY.

Davidny516

8 de may. de 2014

Unprofessional, didn't receive title for two weeks, car wasn't prepared at all even though they charged approx $1500 in fees. Sales manger made myself and spouse uncomfortable. During sale process he had computer/printer problems and instead finding a quick solution, he suggested for us to go grab lunch for an hour so he fix the problem.They overload the car full of fees, they don't provide proper information, had to run title and insurance background due to uncertainty of performance. Sales person calls me 3 days after taking the car off lot that he wants to see me at my place of work bc they didn't get all my signatures. Absolutely unprofessional.

Mambo16

7 de may. de 2014

In all our years of buying and/or leasing cars, dealing with Richard V. DeMott was truly an amazing experience. He is extremely knowledgeable and personable and definitely made us feel at ease with him. He knew everything there is to know about finance and explained all aspects of our contract with precision. There wasn't a question left unexplained and Richard took time with us, never making us feel rushed. Quite simply, Richard DeMott is an extraordinary man that we were blessed to encounter. Because of him we will highly recommend his dealership to friends and family and make sure they ask to deal with Richard personally so they can be as pleased as we were. Finally, after having the good fortune of meeting Richard, we feel that we have now become lifelong customers of Town and Country. -Carol and Edward Canner

MarketNY

6 de may. de 2014

I chose Bob after reading a lot of great reviews on dealerrater. We have walked in to purchase a car and we drove out with one after a great deal we got with Bob. He was very patient. We had few issues with an insurance company and Bob was very helpful to work with out Geice agent to get the correct paperwork. It took longer than expected but Bob was very cool about it. We got a new car and its great. The only thing that I wish I did - was to test drive the car. We didnt do it because we trusted that a brand new car will be 100% set. Unfortunatelly car's aligment was off. Its weird that the dealer releases the car out of a dealership with a bad wheel aligment (brand new car). It wasnt Bob's fault. It was dealer's and our fault that we didnt test drive it. One thing I wish was different though - I wish that Bob let us see the car before we agreed on a sale price. He told us to make the deal and agree to the price before he can bring the car from a different lot to see it. That was a little weird.

tbickerton53

6 de may. de 2014

My wife and I went to serveral dealerships looking for a Jeep although the cars were the same, the salesman, Robert Tantillo made the difference. Bobby T. worked with us until we were able to make a deal. Thanks Bobby T., we look forward to a long term relationship with you and Town & Country.

Chargerrt14

3 de may. de 2014

From the beginning Bob was on my side in purchasing a new car. He walked me through a very lengthy process, all the while putting me at ease until we were able to make a deal where we were both satisfied and happy. Bob was a true professional and I would highly reccommend meeting with him if you are considering buying or leasing.

arodjr615

3 de may. de 2014

My wife and I recently visited the Town and Country Jeep Dealership for a new lease on a 2014 Jeep as the previous lease for the 2011 Jeep was ending. We had done the previous lease with this dealership and my wife truly loves their service department, she gets the best service and such "sweethearts" anytime she needs to bring the Jeep in for service. We had set up an appointment to come in at 9:30 with Scott, we were a bit early and he was ready for us either way. Scott was extremely patient, calm, helpful, knowledgeable, friendly, easy going and did not at any point make us feel pressured or uncomfortable. He gladly answered any of our questions we had regarding the lease terms and information about the vehicle. He made the transition from the old lease to the new one extremely smooth, and even helped us get out a few months early. I have leased and purchased 5 or 6 vehicles in my lifetime, and I truly enjoyed the experience we had with Scott. Afterwards, when we went on to finish the financing, warranty and additional options with Terrance (TK) he was equally pleasant and extremely helpful and willing to explain everything in detail. He did not pressure us into purchasing anything we did not want and helped us make sense of a few things. My wife had a previous experience with TK a few years ago with questions regarding her lease and financing concerns and he was more than helpful and truly "service" driven that she knew we wanted to return to this dealership specifically to purchase with them, because of how amazing they were. Overall, I do not think I have seen such great service from a retailer before, let alone a car dealership. Go see Scott, and TK, they're awesome.

MichelleRodrigues

2 de may. de 2014

I had a pleasant experience purchasing my new jeep compass. Lori was very helpful with the negotiating a fair price for me that would fit my budget. Terrance helped me with the financial aspect and was very clear and direct about everything. I would recommend this dealership because they are honest and very friendly. The only negative part was the additional $560 i had to pay in fees and even even pay for the gas that was in the tank. I had never heard of that. Overall, I am quite happy with my new mini Jeep!

mherrera5175

2 de may. de 2014

Thanks to everyone at T&C especially Mr. DeMott. Richard was so easy to work with and such a gentleman. He made my wife and I feel so comfortable with everything on the financial end. Every dealership should be so lucky to have a true professional like Mr. Demott. Cant wait to lease another car with you guys!

kellyann123

2 de may. de 2014

Richard V. DeMott made the entire process smooth and simple. Very easy to work with and just an overall pleasure to be around. He asked us a few questions and before we knew it, we were approved and on our way to leasing our brand new Durango. Thanks again Richard for making our dream come true!

lisalevs

30 de abr. de 2014

Jason and TK were fantastic to work with. They were very friendly, knowledgeable, and professional. They went above and beyond to make sure we were happy. I highly recommend them to any future customers!

babydall35

30 de abr. de 2014

As a first-time buyer, I was a bit nervous about buying a car. The sales associates, Youri, Sam, London and Jim all made me feel comfortable about buying my car. They were courteous and answered the tons of questions I had. When it came time to actually finance the car, Terrance was extremely helpful and accommodating. He made my car buying experience very easy. Pricing on the car was great for a pre-owned car with very low mileage. After comparing it on KBB, I knew that this was the place I was going to purchase my car from. I would recommend Town & Country Jeep to any car buyer. The staff is extremely friendly and knowledgeable about their products and the pricing is reasonable. I can guarantee that I will be buying my next car from Town & Country.

dracc73

30 de abr. de 2014

Had a great experience at Town & Country dealership. Michael Lester did a phenomenal job helping me choose my brand new Jeep Grand Cherokee. Michael has a very pleasant, friendly and helpful personality which made me feel very comfortable with my decision. Also, Richard DeMott the Business Manager was very friendly in helping me complete all my financial documentation for my new 2014 Jeep Grand Cherokee. I would highly recommend Town & Country Jeep Chrysler Dodge Ram Dealership.

Bruno818

29 de abr. de 2014

Jason and Richard were both courteous and professional. They worked hard to make the sale and were always trying to keep my needs in mind. I would recommend these salesmen and this dealership in the future.

graziella64

29 de abr. de 2014

This was my first visit to this dealership. From the moment I walked in the staff made me feel comfortable. Both Bob Linder and Richard DeMott were very pleasant to work with and I would definitely recommend this dealership to my family & friends :)

bsoskil

28 de abr. de 2014

This was my first vehicle purchase by myself. Bob made me feel very comfortable and worked with me and was patient, ensuring that I got exactly what I had wanted. I will definitely be referring everyone to Bob and will be returning to him when my lease is up to lease another Jeep!!! I LOVE MY GRAND CHEROKEE!!!

bookie4

28 de abr. de 2014

Excellent service. Worked with us to get us a vehicle for our son with a great interest rate and a comfortable monthly payment. Would definitely go back to them in the future. Both salesmen were extremely helpful.

Snowcone

28 de abr. de 2014

I went to Town and Country Jeep Crysler Dodge iinterested in buying a car and found Rich Demott to be very informative and easy to talk to.He helped me with different options on financing and made it easy for me to understand.

Skipdaddy911

28 de abr. de 2014

Biggest scam artists I have ever dealt with. Will pass you along to different people and charge you different fees as you go along the process. Also, will change the cars marketed price depending if you finance with them or not and sneak in different papers to sign that are not what you wanted (like an extended warranty that you stated no on).Then when asking for all the copies of paper work they stated that they couldn't do that until all things were process correctly. This dealer stole over 4,000 dollars from me ........ the ending price of the car ended up being the purchase of a new car. They were also rude to me when I found this out and tried to correct it and kicked me out of the building stating that the deal was done and nothing that I could do now......lawsuit time.....DO NOT DEAL WITH THEM!!!!!

memo1977

27 de abr. de 2014

From start to finish my experience was at Town & Country was great. Everyone I interacted with was very friendly and helpful. It started with my decision to make that first call over there. Christopher Clemente helped me out on the phone, answering any question I had and even going the extra mile to find out the answer to any question he wasn't sure of. He was extremely friendly and made me feel confident about going there. My salesman was a young man named Jason Mascia and he was a pleasure to deal with. He went over everything with me and his knowledge of these vehicles is amazing. I had a set price in my head of what I was looking to pay and he was able to help get me there. I was also happy with how quickly the whole process went. I will be recommending to friends and family that are looking for new vehicles to go speak with Jason. I left feeling confident I got the best deal possible. I want to thank all the professionals that work there for making my experience a real positive one!

browndog658

25 de abr. de 2014

It was an absolute pleasure working with Bob Lindner over at Town and Country. He is both a gentleman and a professional, devoting his full attention to making our third lease at Town and Country a most seamless and enjoyable experience. When this lease is up, I told Bob that I would call him again for the next one-and have every intention of doing so!Joe Barbagallo

joepo21

25 de abr. de 2014

I recently just purchased my first vehicle from a dealership and I can say that it was definitely a positive experience. Jim was very friendly and informative about the vehicle I was checking out. Rich was also friendly and told me all the options I could have went when it came to warranty and financing. The two of them both made this a great experience and I would recommend this dealership in the future.

egoodman71

24 de abr. de 2014

I have a 1 1/2 month old Dodge Durango Limited. The steering wheel would not turn suddenly. I managed to muscle it to the service station where Jim assisted me and had my truck looked at immediately. Within an hour or so I was told that the truck needed a replacement pump for the power steering fluid.I came back the next morning and left with a loaner car. Jim stated that it may take a few days (3 or 4) to get the part and install. To my surprise he called me early the same afternoon letting me know my Durango was already done and ready for pick up. I know he went above and beyond to get that part quickly. I would recommend this Dealer and Service Station to others.

mmerolle

23 de abr. de 2014

Excellent service, I was greeted with a warm smile. Work done as needed and completed when stated. Would never take my car anywhere else. People and service are both outstanding!!!

GeneJeep

23 de abr. de 2014

I found the overall service experience with Town & Country Jeep Chrysler very satisfying. Jim Ingrassia was extremely courteous and kept to his word during my stay. He even called me at home to follow up on my status for parts and service for the next day. It is people like this who give dealerships a good reputation. Kudos to Jim!!!

priscillanvictor

22 de abr. de 2014

I felt welcome from the moment I walked in. We met Pete in the parking lot while we were looking at cars we told him our needs and he showed us our choices. I thought he was very down to earth and felt he cared about our needs and wanted to make us happy. I think its important that he worked with us and didn't try to talk us into something above our means. The process went very smooth and all my questions were answered to my satisfaction. Richard was also great! He explained everything he had offered us, and showed us how we would save money on purchasing the packages. I have to say the Team at Town and Country works very well together. Mike at the front desk was also very helpful and I must say the young lady at the reception desk unfortunate, but I did not get her name. She always had an eye out to make sure we were comfortable while we waited, offering coffee or water. I have been in customer service for 25 years and my husband managed the service department of a dealership for 30 years, so we notice things and expect things that most people do not!That being said; we were extremely impressed.....Thank you,Priscilla Cambria and Victor Rumore

bigc123

22 de abr. de 2014

Rich DeMott is the Best ! I still cant believe he got me approved for the car of my dreams.No BS This Guy is TOP NOTCH !

lcjc1721

21 de abr. de 2014

Jason and Richard are both very professional, knowledgeable and efficient. This is the third vehicle we have purchased through Town and Country, Levittown, NY and each time the process has been more satisfying than the previous one. I couldn't manage having an easier time purchasing another vehicle in any other dealership. We are very happy with our cars and will continue shopping there.

patcat01

21 de abr. de 2014

I have bought many new cars in my. This was one of the easiest things i ever bought in my life. I bought things at home depot that caused me more aggravation and time. I got a great car at a great price with a great loan rate. The service was excellent and everyone was a professional. Thanks Guys

cafepat

20 de abr. de 2014

I visited Town & Country Chrysler to explore a new lease on a Town and Country. I met with Jason Mascia, a very professional and knowledgeable salesman who walked me through the various models and options available. He patiently explained the benefits and challenges with each option and answered every one of my questions. He knew the differences among the vehicles and the was very familiar with the manufacturer's programs available for each. After I decided to lease, he introduced me to Richard DeMott who also was incredibly friendly, patient and knowledgeable. Mr. DeMott walked me through the financing for the vehicle-- identifying and explaining every term and item and also answering every one of my questions.I had researched the lease both on line and by visiting other dealers before visiting Town & Country and I know that I got a great deal- I strongly recommend this dealership. They are very patient and apply zero pressure to the transaction and know their product and the manufacturer programs so that you can get into the right car at the right price. I am sending my neighbor down to them for his next lease.

RuthRN

19 de abr. de 2014

Jim Ingrassia has been servicing my PT Cruiser since my husband and I bought it in 2008. Originally my husband drove this car and he had every confidence in Jim to do a fair, honest and thorough job when it needed work. When my husband passed away, the chore of having the car serviced fell to me and I continued to rely on Jim to care for the Cruiser. It was important to me that the car run safely and reliably since my teenage son now uses it to get to school. Jim made sure it passed inspection, had decent tires (especially important this past winter) and he kept it it top condition without breaking my budget. I am always able to reach him by phone and he takes the time to talk to me and to my son. He gives me an outline of any problems and a pretty reliable time frame for repairs. I am totally satisfied and wouldn't dream of taking the Cruiser anywhere else.

Mastersonjohnj

18 de abr. de 2014

Sirius could not re-synch my radio and recommended I bring it in for service. While there I had a 27,000 mile service performed. Jim, Craig and Peggy, as always, were excellent. Car was ready before expected and delivered in impeccable working condition.

jrs1994

17 de abr. de 2014

I have given the review I did because Jason Mascia was extremely honest and up front about everything, was not pushy and was extremely easy to deal with. He answered all of our questions and made the whole experience a good one. I would recommend Jason and Town and Country.

Lzaradich

17 de abr. de 2014

Got a great deal from some real professionals. Totally recommend these gentlemen. All of our options were thoroughly explained and we were pleasantly surprised to see what was available for us.

zm1984

17 de abr. de 2014

My wife needed a vehicle with AWD and a back-up camera and initially we checked out the Ford dealership across the street for the Fusion. We left then and came to TC Jeep and met Jason. He made a very positive first impression on us and we were comfortable giving him our business. We came back the next day to pick up our Jeep Cherokee and look forward to having Jason help us purchase a Jeep SRT next summer.

johanna831

16 de abr. de 2014

I found Bob to be a great salesperson. He did not push me into anything. Bob had a great deal of patience with all of my questions. I went into the dealership not even to buy, but just to look around. I walked out with a beautiful car and a great deal.

andrea223

16 de abr. de 2014

It was a pleasure leasing a new Dodge Ram from Anthony Caggiano and Richard DeMott! No pressure, no sales pitching either! I will see you guys in 36 months..............

ashirahbaby

15 de abr. de 2014

I drove an hour just to come to this dealership to shop for my first new car. The car dealer Scott was a great help and made it very easy with a NO BS policy :) He was friendly and worked with the numbers so i could get my new Jeep Patriot Sport. I love the car. They even filled up the gas tank for me so I could get home. My mother definitely wants to go back to buy another jeep in the near future. Since I'm a young female who bought a new car I can assure you that my experiences at other dealerships were extremely stressful and I couldn't help but feel like the others were trying to pull one over on me. Not Scott! he was honest and straight to the point. The finance guy was great as well. Richard was able to get me a low interest rate considering I was a young driver with a 'light' credit score. Im overall very please with the whole experience and customer service at Town&Country.

Mastersonjohnj

15 de abr. de 2014

Having purchased two vehicles prior from Bob Lindner over the years, I contacted Bob and asked if he had any inventory available that would meet our needs for getting into a new Jeep. Needless to say, Bob was extremely prompt and got back to me with a Grand Cherokee that he had in stock which was a perfect match for what were were looking for. We traded in our 2012 Jeep, received a very fair trade in price and drove away in our new Jeep in less than 48 hours from our initial sit-down. Impeccable service, no hassels and Bob treats you like family. We have been puchasing vehicles from Town & Country for decades and satisfaction is always guaranteed. I strongly recommend T&C and Bob Lindner as your sales rep.

msarrantonio

13 de abr. de 2014

I'm very suspicious of reviews on DealerRater because they tend to sound fake. (Not calling out T&C in particular, just in general) This is definitely a real review. I'd been calling around to various dealerships looking to lease a 2014 Patriot. I ended up speaking directly with Peter this past Friday, and by Saturday my wife and I were in the dealership. I live less than a quarter mile away, so it was the logical first stop. We test drove a 2014 Patriot and both loved it. Now it was time to talk numbers and selection. We loved the car, but wanted leather. They had no Patriots with leather in the color we wanted. Peter knew we wanted to deal that day, and made it happen. He proposed we take home the car we'd test driven, and they would install factory certified leather. We agreed and started negotiations. That was a smooth process, with a little back and forth, and we got the number we wanted. Now it was time to meet with the finance manager, Richard DeMott. I was prepared for the hard sale on various warranties and other accessories, but it never came. It was more of a relaxed conversation than a sales pitch. We discussed numbers, and I was on my way. Very straight forward, nice guy that put my mind at ease and answered any and all questions. My Geico rep gave me a harder pitch over the phone for umbrella insurance!I walked home, came back in about an hour, and my car was ready. Everything on the contract matched what we had discussed, I signed and drove home in the 2014 Patriot I wanted. The entire process took about 4 hours, start to finish. This was my first new car buying experience and overall it could not have gone smoother. They're scheduled to call me on Monday morning to install my leather. I'll update or respond to this review if I have any issues with the installation, but I don't anticipate that happening. Again, overall, the experience was wonderful and I highly recommend. Thanks Peter and the entire team!Michael SarrantonioLevittown

ccb1one

11 de abr. de 2014

This is very easy. I got a recommendation from a friend to go to Town & Country to lease a car. This was my first time leasing. From the moment my wife and I walked in we had a very pleasent experience. We anticipated that we might have had a stressful situation. we were sure wrong. As it turned out everyone we met at the dealership were great. Mike Lester our salesman was terrific and guided us through the process without a hitch. Rich DeMott the Manager couldn't have been nicer. My wife and I are very happy about the experience and about the vehicle we leased and will definitely recommend this dealership.Cliff & Elaine BrownMerrick NY

saginetdr

11 de abr. de 2014

Mr. Lindner was excellent, he treated me as if I was family. He was very respectful and answered all my questions, not in a rush to sell you anything, took the time and patient to explain everything, not in a rush to close a sale more concerned to make sure I was happy with everything.Once we picked the Jeep, he spent a lot of time to have the transaction completed the same day... So fast and professional.I have been to 2 other dealers before visiting Town&Country, and in no way did they even come close to treat me the way Bob did.I will recommend Bob and his dealership to all my friends and family. Besides getting a great deal I have a new friend.Thank you Bob...Sincerely,Chris Saganich

acm123

10 de abr. de 2014

Chris Clemente Internet sales quoted me a price of 28750. Went in to buy car then Scott Froehlich pulled ultimate scam. Told me the quote was with Military rebate and lease rebate. I never said I had a lease or a military backround. Then Sent them numerous emails to get the manager. No call backs. They just want to ignore the situation. DO NOT TRUST THESE GUYS.

Andreaq

8 de abr. de 2014

The staff at this dealership is friendly, honest, and very easy to work with. I feel I got a great deal on a SUV that I absolutely love! This is my third purchase at this dealership and will definitely continue to go back in years to come and recommend family and friends to them!

FrancoBarberio

7 de abr. de 2014

Performed service on my Dodge Ram 1500. Oil Change, Pinion Nut Recall and F/R Brakes. I am loyal T&C due to their customer service. I use full synthetic oil, would like to see some coupons for that type of service.

roymauro19

7 de abr. de 2014

Overall a great experience. Bob is excellent to deal with and would highly recommend. Rich also made the entire finance process painless. There was a slight misunderstanding on an issue and Rich made good on it. Will be back.

sfauvell

5 de abr. de 2014

I am a returning customer of Jason's. It was another great experience at Town and Country. I would recommend this dealer to anyone buying a car. Thanks again.

webbman

4 de abr. de 2014

My 2010 Jeep Liberty was stuck in a patch of ice and getting it out caused my 4X4 Transmission to bind. I brought my vehicle to Town & Country Service Dept where Craig Rotter handled the situation. I like the fact that "Peggy" saw to it that I recvd. a loaner car, and I also liked the fact that Craig CALLED me when he said he was going to call to give me updates on my repair situation. The repair was covered under warranty but they strongly suggested I get the 4X4 service which I agreed to. What was nice is that I had a slow leak in one of my tires and Craig instructed the mechanic to find and fix the slow leak which they did at no charge. I feel the service dept at Town & Country is honest and fair and I am very glad that I bought my Jeep here.

michele1966

2 de abr. de 2014

The both indivduals aformentioned provided outstanding service. Also the additional staff was very nice as well. Secretary Paul very nice also.Thank You again.Sincerely,Michele A. Gambino

BrianPeters73

1 de abr. de 2014

I recently purchased a 2013 Dodge Dart from Rich Demott and I was a very smooth transaction. Rich had a salesperson show us the car and everything went really well with the test drive and the car buying experience. He got us approved fast and easy and the payments were confortable with a no money down car loan. I was very happy with this experience and would recommend Rich Demott to my friends and family.

Spunky62

29 de mar. de 2014

The whole experience of buying a new car at this dealership was great. Anthony and Richard were so easy to deal with. Would definitely go back to this dealership

dwalegir

24 de mar. de 2014

I recently leased a 2014 Ram 1500 from town and country and dealt with Bob for this purchase, besides getting me the best price around Bob was courteous and friendly. He really put my mind at ease about this lease and made it absolutely painless and quick. When first speaking with Bob on the phone before heading down to the dealer he took the time to get to know me before we spoke about the car I was interested in. I'd say you don't find that often, usually the salesperson wants to know if you're ready buy the car within the first 5 minutes of speaking. Bob was personable and easy to speak to. I would definitely recommend Bob to friends and colleagues as I already did within the first day of leaving Town & Country.Thanks Again to Bob and the sales team, great job done by allDave W

serraml

24 de mar. de 2014

This was a new car purchase. Their advertised price was so much lower than other dealers, I really didn't believe the deal would actually happen, but it did! First off they put "real" internet prices up, unlike other dealers who go with the sticker price or who say, "Sorry, that car was sold". Yes the prices include all the rebates and you may not qualify for all of them. I didn't qualify for one - it is what is: I didn't qualify. You can't blame them. When I went to get the car, we did the paperwork and there were NO additional fees, other than $229.50 for registration, etc.that I was told about up front. Every dealer I went to charged a similar $200-300 fee; one was even higher. I could've complained about it but they were at least $1500 less for the car than every other dealer I went to. YES, I said at least $1500 less. And when I sat with the finance guy (Rich), he beat the rate from the credit union by 1/4% and he didn't high pressure the warranties. Finally and very importantly, my salesman (Scott F.) was a complete and total gentleman from the beginning to end. He cheerfully provided answers to all my questions without the slightest bit of sales pressure. We had a no pressure test drive ("Go wherever you want", he said.) I have purchased numerous cars over the years and have dealt with numerous sales people. Scott was an absolute pleasure to deal with. I am a big Town & Country fan!

maltagal

23 de mar. de 2014

Michael was great to work with. He listened to what I needed and wanted - and did not use pushy sales tactics. He returned my calls timely and was very friendly and easy to work with. The process was seamless - he met my budget and he made me very happy. A pleasure to work with and a great experience overall.

ChrisC1978

22 de mar. de 2014

From the moment I walked thru the door and met Jason he was amazing, i told him what i was looking for and what i was looking to spend.He immediately showed me three different models of Jeep and worked with me every step of the way. He took his time with me while i was looking over and comparing the three different models explained the differences between buying and leasing answered and all my questions .He was a true gentleman the whole time, i never ever have had such a pleasurable experience from any other dealer ever!!I would come back and buy another car here again!

Moto

21 de mar. de 2014

I recently purchased a new Dodge Charger and was lucky enough to be able to work with Bob Lindner. Bob is a very personable gentleman, extremely knowledgeable and worked tirelessly to fulfill all my requests. Bob is truly an asset to this dealership.

John315

18 de mar. de 2014

I called about a new car I saw online that my wife might be interested in, and was encouraged by a salesman named Chris to come in. So I made arrangements with my wife to meet me there directly from work. She got there about 5 minutes before me and met with Chris, who walked her to the lot where the cars were and told her that he'd be right back. I showed up within a few minutes and saw my wife standing in the lot by herself. I asked her where the salesman was and she said he told her tha they'd be right back. We waited outside an additional 15 minutes....no Chris. Went inside and had him paged. There I noticed one other customer and a few salesmen standing around. Not once did anyone ask me if I needed help. After another 10 minutes, still no Chris. So now we're there nearly a half an hour, when we gave up and left. After the five minute ride home, my cellphone rang. It was Chris. He told me he had along distance call, and asked me to come back, to which I voiced my displeasure with my experience and declined. Never before had I had a buying experience where I was so neglected. If this is the service I can expect before they get my money, I can only imagine what it would be like after.

Thunder5750143

17 de mar. de 2014

I came in to this dealership to get new lease. I was just giving this one a try because it was so close to my home. I had every intention to just see what they had to say and then I was moving on the an other dealership. The Salesman Anthony Caggiano was the reason I stayed and did infact lease another vehicle. Also the finance dept was great that gentleman also was the reason I stayed he really tried to get me the bestdeal. I feel that Anthony was well versed in what he has to sell and I did not feel like I was getting the run around. He is also why my next vehicle will be from this dealership and with Anthony.

CR388

17 de mar. de 2014

Jason was extremely helpful and showed professionalism, honesty and courtesy at he highest level. He was also very knowledgeable and clearly answered all of my questions. The atmosphere was pleasant and I most definitely felt like I was dealing with a person who cared

mau1012

16 de mar. de 2014

They helped us get exactly the type of car we were looking for our teenage daughter. Hal listened and was very professional and knowledgeable. They made the search for a used car easy.

Dpignataro99

16 de mar. de 2014

I was shoping around for the best price for my new Jeep, and when I stopped at Town & Country Jeep, they beat everyone elses number by a few thousand. The customer service I recieved while I was there was incredible. Jason was a great salesman, and Mike made sure that everything went smooth with purchasing and picking up my Jeep. I will definately reccomend people to use Town & Country Jeep Chrysler Dodge. It would be a mistake to buy anywhere else.

cpiegari55

13 de mar. de 2014

These guys helped us get out of a vehicle that we no longer wanted and got me into a new Ram. They worked hard and got us a great deal.

bigred5672

12 de mar. de 2014

Very pleasant experience, friendly and knowledgable staff, would highly recommend. In the figure if I need to purchase another car this would be my first stop.

sparkyrx67

12 de mar. de 2014

Bob gave us a great deal on a Dodge Durango and it was exactly what we were looking for. I was unhappy with our old Durango.

JAMGS

11 de mar. de 2014

worked with Bobby T.....very pleaseant negotiated the right price and he made the salegave me everything that was promisedreally had no problem with him DONT deal with Bob L. (horror)

onerichard

9 de mar. de 2014

Peter Possas was knowledgeable in the product line, competent in business negotiation, and completed the sale from beginning to end. A pleasure to do business with. He made the sale easy and I will buy my next car from him. I also liked the dealership website, which was simple to use.

Colleen73

6 de mar. de 2014

Richard rolled out the red carpet. I have never in my life been treated so professionally. He mad the dreaded car buying experience an absolute pleasure. I will ensure to refer all of my friends and family to him. I cant thank you enough and I havent stopped smiling! Top notch! Thank you Rich! P.S. I am soooo happy!!!!!

Arcticjeep

6 de mar. de 2014

Richard and Yuri were fantastic helping me to buy a the Arctic edition jeep, I love my car!!! They were both professional and easy to talk to to get the best car at the best price

sonnyboy858

5 de mar. de 2014

Jason & Mike worked together to get me the best truck for the money. If you need a truck or car they are the people to see!

djwarden

4 de mar. de 2014

Hal was my salesman for a 2011 Town & Country that I purchased. He is an excellent salesman. He was very patient and showed me the inventory of cars I was interested and answered all my questions. He was very friendly and helpful throughout the whole process. Rich was the finacial person who went through the paperwork and loan. He was excellent on explaining the options and plans. He was extremly friendly and answered all of my questions and concearns. Hal and Rich made the experience wonderful since I came all the way from PA to purchase a car. I am very greatfull that they worked with me. My experience with this dealership and workers was an excellent one. I highly recommend this dealership. I will recommend this dealership to all my family and friends.

jessezoey

3 de mar. de 2014

my experience was the first time with this dealership and it was exceptional . took the time with me never felt pressured . nothing was hidden from me. the salesman peter possas was great would deffinately recommend going there and working with him. a true professional

Anthony7689

2 de mar. de 2014

Just purchased a vw passat 3.6 4 motion 2008 today with the great help of Hal Koch and making us feel very Comfortable and not Putting any pressure on us and Rich Demott who was able to work wonders with the financial part .

boat76

1 de mar. de 2014

On February 27, 2014, I walked into Town&Country for the first time, and was greeted by a man who introduced himself as Bob Linder. From the start I liked this man. We sat down and he asked me what car I was interested in. At this time I was looking at the Cherokee Limited. I informed him I was now leasing, and that it would end in this coming June. He went about helping me in a professional manor. With no hassle he offered me a better car, a TrailHawk, at a better price. In the end, I was rideing out in my new TrailHawk. All I can say is, I was treated courteously and professionally. Because Bob was a pleasure to deal with, I will be back. Town&Country must be proud of there salsemen like BOB LINDNER.

mflores073

28 de feb. de 2014

I recently purchased my second vehicle from town and country jeep chrysler dodge it was absolutely a great experience. Lori zaza was my sales agent she was wonderful. She knew exactly what I was looking for and got me the best deal possible. Lori Zaza is not a pushy sales person she listens and works with you to give you the best experience. I went during the presidents day sale and although it was busy Lori took the time out to work with us for as long as it took!

GMTirado6986

26 de feb. de 2014

OUR OVERALL EXPERIENCE WAS VERY GOOD. WE WERE TREATED VERY COURTEOUSLY AND PROFESSIONALLY. WE WERE MET WITH FAIRNESS IN NEGOTIATING A PRICE FOR OUR NEW DODGE VEHICLE. OUR SALES REP WAS QUITE PATIENT AND VERY PERSONABLE. WE HIGHLY RECOMMEND THIS DEALERSHIP TO ANY POTENTIAL INTERESTED CAR BUYERS.

BigMoneyMurph

26 de feb. de 2014

My Jeep purchase from Town & Country was extremely enjoyable. My salesman Jason knew everything about the Jeep Grand Cherokee. He help me decide the best option on financing. All the staff were friendly and helpful. But Jason went way beyond. He had the paperwork and Jeep ready when promised. And he drives what he sales, that sold me.

nanoonik

25 de feb. de 2014

Lori went above and beyond to get me behind the wheel of my new car. Very enjoyable experience. Have already recommended her to friends who are interested in purchasing new car.

dean331868

25 de feb. de 2014

The reason I gave this dealership a great review was they were truly excellent. I got the truck I wanted at a great price and was in and out very quickly. Anthony Caggiano was easy and great to work with. He was very patient with me and easy to talk to. This is the second time I've bought a dodge ram from this dealership and I have zero complaints. Everyone is friendly and I would recommend people to this dealership and this sales person.

dr2375

22 de feb. de 2014

Mike was great! He found me the exact car I wanted at a great price. The service was great and not a single hassle. I will definitely be returning to Town & Country Jeep Chrysler Dodge.

Jnacua

21 de feb. de 2014

Jason helped me with the purchase of a dodge challenger with great speed and professional etiquette. Having to go to work in such a short time Jason got all the paperwork set up, finance, insurance and even dug the car out from the snow so I won't be late for work.

Bobreno

19 de feb. de 2014

This is my third lease from this dealer it has it's service dept. on site which is very convenient since we only live a mile away and there service is good. This was one of the best leasing experience so far and I have leased 5 vehicles before this one. My salesman Peter Possas was very knowledgable and extremely helpful I would not hesitate to send anyone of my family or friends to him and this dealership.

gkushnir

19 de feb. de 2014

The coordinator did not show up. My salesman passed me off to someone else (it was their first day). Refused to talk about financing without committing to buy the car. The manager could not be more rude. He actually rolled his eyes at me and my wife. They try to charge an extra 1000$ in "dealer fees." The manager was incredibly unprofessional. I wound up buying the car i would have bought there at a different dealership. Absolutely rediculous.

Sweetpotato

18 de feb. de 2014

Very professional and willing to work with you. Definitely going to recommend to friends and family. Friendly environment and completely happy with results. Going to continue business with this dealer

fcdd25

18 de feb. de 2014

Met with Bob Tantillo on a busy Saturday after coming over from another Jeep dealer a few days before. I had a specific Jeep in mind that I saw in this dealer's stock from internet. We went back and forth a bit on the numbers etc and eventually made a deal. Agreed to pick up Jeep 2 days later on Monday assuming financing was approved. Actually, I was skeptical that they would not keep their word about the numbers and also about adding an addition to the vehicle that was needed before I would accept delivery but in the end everything worked out perfectly! Bob Tantillo is a REAL GENTLEMAN and I feel he is a big asset to this dealership. All car dealerships should be so lucky to have someone like him as one of their salesmen. He was an absolute pleasure to work with and he did what he said he would do regarding the Jeep I bought. I also want to mention that Terrance Kelly (aka "TK") was a big help too. On Monday, Terrance called me back and got me a better deal than on the lease than we spoke about on the prior Saturday. When I arrived at the dealership to pick up the car on Monday he went out of his way to introduce himself and say hello to me and later answered some questions I had before I signed the documents. I have bought/leased many cars in my 50+ years. Some deals went well. Some did not. The ones that did not resulted in my walking out of the dealership to take my business elsewhere. THIS DEAL WENT WELL and therefore I recommend Bob Tantillo, Terrance Kelly and Town & Country Chrysler Jeep Dodge. Dianne D.

Sueandchris

16 de feb. de 2014

My husband and I had to buy a bigger car because we are expecting twins in a few months. I first called the dealership to ask a basic question and was greeted on the phone by a very friendly receptionist who transferred me to Peter Possas. Peter assured me that we could make a deal and that he would do his best for us so we should just come on in whenever. When we got to the dealership, we were again greeted in a friendly manner and asked if we needed help. I told the receptionist that we had spoken to Peter over the phone so she called him and let him know we were there. Our buying experience with him was great. He took us for a test drive when others would not go because we didn't want to buy the car without trying it out first. He listened to what was important to us and tried to find the best car to match our needs. Peter was never pushy, but supported whichever decision we were going to make. He even dug our car out of a few feet of accumulated snow so that we could take it the same day! In the end we walked out with a car we love and hope to be part of our family for a long time.

jeannerl53

15 de feb. de 2014

I was a little bit intimidated with buying a new car, but Bob Lindner quickly put me at ease with his knowledge and attention to my needs!What could have been extremely stressful was a breeze with his help!Thanx Bob!!!

Lmatura

14 de feb. de 2014

Thank you thank you thank you to Peter Possas. He made buying a car such a comfortable and easy experience. If you're buying a car, I thoroughly recommend Peter.

MsKel36

14 de feb. de 2014

Couldn't ask for a better salesperson. This is my 3rd vehicle from this dealership and my second with Jason. 24 hours from the time I walked in to out with a new car :). Thank you Town and Country!

aschmidt930

13 de feb. de 2014

I arrived at this dealership with the intention of looking at a Jeep Wrangler in person, and taking one out for a test drive. When I walked in I was quickly greeted, and told that I could check out the lot until someone came to assist me. Not even 5 minutes later I had the pleasure of meeting Jason Mascia. From the beginning, Jason as well as all the workers were very friendly and professional. I had NO intention of purchasing a vehicle the same day; however Jason was able to make it happen. I was able to get everything I wanted and MORE! Jason went out of his way to make the process very pleasant. I bought my Jeep just in time for the huge snowstorm, and I am extremely satisfied. I will be referring anyone interested in purchasing a Jeep, Chrysler or Dodge to this dealership. Thank you so much for everything!

Melis2700

12 de feb. de 2014

Great experience! Bob was awesome!!!! He was patient, kind, and very knowledgable. I would def recommend for friends and family to go to him and this dealership.

dan313

12 de feb. de 2014

Bob was very good. The whole experience was pleasant. I would recommend this Dealership to anyone that is looking for a new car.Thank you

msradio2u

11 de feb. de 2014

From the moment I walked in the door to the introduction of my salesman Jason my experience was amazing. Jason was so nice and friendly, after asking alot of questions he knew exaclty what we were looking for. There were 2 trucks on the lot and he had to dig one out of the ice and snow to let us test drive the truck we really wanted. After discussing some numbers and figuring out where we needed to be, Sal the sales manager came over and made the numbers work out to where we were very happy. Within 24 hours our truck was ready, they made the paperwork very easy and we drove away on our brand new truck. I have been buying cars for the last 25 years and this by far was my best experience.

ROCCO2500

10 de feb. de 2014

I CAME TOO TOWN AND COUNTRY TOO SAVE MONEY AND GET THE BEST VEHICLE I COULD FOR MY MONEY?? MY CREDIT HAS BEEN ON THE CLIMB, BUT I WASN'T EXPECTING ANY BREAKS. WITHIN 24 HOURS OF MY VISIT, I WAS DRIVING A BRAND NEW CHRYSLER 200 SUPER S OUT OF THE SHOWROOM!! I WAS TREATED PROFESSIONALLY FROM THE BEGINNING, AND RESPECTED BY THE WHOLE STAFF THROUGHOUT. PLEASANT EXPERIENCE!!! EXTREMELY, CONTENT!!! I'D LIKE TOO GIVE A SPECIAL THANKS TOO THE FINANCE DEPARTMENT, PARTICULARLY, RICHARD DEMOTT!!! PROFESSIONAL AT HIS JOB, AND VERY FRIENDLY!!! HE GETS IT DONE, BOTTOMLINE!!! THANKS, RICH!!!

sweete8899

9 de feb. de 2014

I have to say I have never had such a positive experience leasing a dodge before until visiting Town and Country Dodge! Everyone at the dealership was professional and friendly making my leasing experience such a great one. HATS OFF TO PETER POSSAS, my sales associate. He really knows customer service and how to handle any and every situation. He is definitely an A+ when is comes to technical specs and details about the cars. He really put his all into getting complete satisfaction on all aspects of the leasing process. He goes above and beyond, it was truly a pleasant experience having him as my associate. I also met with T.K., the manager at Town and Country Dodge. he made sure that I was completely satisfied with all areas of the experience---- which I was completely! I would definitely recommend visiting this dealership if you want a enjoyable car buying experience.

jackwoon

8 de feb. de 2014

This dealership advertises prices that appear to be great but when you get there besides the normal doc fee and tag fee they add a 2000 dollar prep fee. They claim the fee is the change fluids ect. The car I was looking at was less than a year old and did not need a 100k tune up plus it was under factory warranty so if it needs all of this its covered. Bob was very rude when dealing with me. He was not very informative and had a take it or leave it attitude. Mind you I was paying cash and was a serious buyer but he acted like i was a waste of time. He had an attitude like i should just do as he commanded or get out of his face.This is a typical xxxxxxxx dealer shop elsewhere!!!!!BEWARE. He writes all of his own reviews look how they are worded and all super positive. No car shopping experience is that positive lol. I am writing the BBB about this dealer! !!

bowblow

7 de feb. de 2014

Bob Lindner was very courteous and extremely helpful in helping me find the jeep wrangler that I was looking for.The price he quoted us was right in my target price range and was the same price with no surprise costs when I finalized the deal .I am very happy with the service we received and Love my new Jeep wrangler.

XO13

6 de feb. de 2014

I just want to thank Brian Watts and RIch DeMott for helping me out and working with me to get me in the my brand new 2014 Dodge Durango. They were very professional and friendly. i love my new car and will never go to another car dealership. I will make sure that I will recommend Town and Country Jeep to everyone. Thank you for taking care of one of your veterans!Thank you,Sgt. Xavier OsorioUSMC

stu2666

6 de feb. de 2014

went to town and country looking for a new car. met bobby t . explained what i was looking for told him from the begining that i had credit issues and that my trade in had negative equity. i do not think he heard a word i said all he seemed to care about was making a deal today ( because it was the last day of the month) . finally we agreed on a car and a price( which was a bit higher than i wanted but i understood that was because of my credit) then i was sent to the finance person. after being in the dealer for more than five hours,( this whole time the salesman didn't say a word) he says that they cant get the numbers to work and my payment would be higher.. i declined said it wasn't going to work and and i wanted my deposit back, then they proceeded to tell me that they already went to the bank and they would mail me a check the next business day( which was on a monday ), well its been 4 days and i still have not received a check.. i went to the dealer and was told that nobody was there to help me he must of stepped out, they took my number and said someone would call me back.. i waited 2 hours and no one called. .i called the dealer back and was disconnected twice, when i did get someone on the phone they told me they were working on it.. It really amazes me how hard it is to mail a refund they sure to the deposit real fast.. I have been a salesman for almost twenty five years and am shocked at the treatment i got.. do yourself a favor find another deal this place is awful .... i found another place to do business with and let me tell you it was a night and day difference . I ended up with a better car for less money ...

james2369

5 de feb. de 2014

Jason was very helpful and informative. He was quick and to the point with every question i had and couldn't be more of a professional. Rich was great in the fiance department. They both took care of all of my concerns and even educated me on things I wasn't aware of.