Matt Zinicola

1 de mar. de 2020

I've purchased three trucks at Townsend , and have a car on order. My fiancee has purchased a Focus and an Escape there. We have always been extremely pleased with the staff and service at Townsend... From Steve H. in sales, to Jason in Finance, to Deb and the crew in the service department. I have also ordered parts there as well. The staff has always been helpful and informative. Our concerns have always been addressed promptly. We have always gotten up front and straightforward pricing. I don't believe we've every had a negative experience there. I regularly recommend them to anyone considering a Ford.

Gregg Cote

24 de jul. de 2021

Townsend Ford has always been a great experience in both Service and Sales (Tyler Paul). My family and I have purchased several cars from Tyler and will continue to do so. The service department is always helpful and efficient.

Richard Greene

1 de sep. de 2021

Great service with friendly staff. They kept me updated the entire process. Would have given them 5 stars except it took almost 30 days to get my truck into service. Maybe a good sign that everyone uses them. But it stinks when you really need service.

Stefanie Hartman

26 de sep. de 2021

Everyone was kind, professional and easy to work with. Communication was great and made the car buying experience a breeze. Thanks Townsend Ford for helping us get into our new Mach E!

Kathleen Russell

3 de sep. de 2021

Worst place to get work done.... Got a recall letter for my 2012 Ford Escape for a fuel deliver module flange recall. I thought it was strange cause I had nothing wrong with my car absolutely flawless. Anyways I call get the parts bring it in to have service done just to get my car back with starting problems. I’m mad, oh yes I called back and told them what happened just for a woman to tell me sounds like a coincidence doesn’t it.. I was like blown away at the fact that she would get defensive like that. So I go ahead and tell her, look there was absolutely nothing wrong with my car until I gave it to you guys I want something done about this. That’s not right!! So she goes on telling me well the only thing we’ll do about it is check to see if the recall part is in order other than that you can bring it in to have a symptom check so we can get it fixed. No way would I give them my money that I trusted them with with it being free!!!!