Patricia Knapp

21 de jul. de 2016

Robert Maldonado is an excellent salesman. His enthusiasm is contagious. He and his assistant, Vanessa, were courteous-- very helpful with any questions I had. Robert and his assistant are employee assets for Toyota of Hollywood. I love my new 2016 Toyota Prius!

Carlos Milano

1 de jul. de 2016

The dealer is amazing, the sales experience is great. Highly recommend Toyota of Hollywood for future purchases and my friends will now about you. Thank you edgardo and everybody in TOH

Carlos Milano

30 de jun. de 2016

Great dealer and the experience with Edgardo Rivas was great. He show me everything about my new Siena and I am Sooooo happy. Thanks to all in toyota Of Hollywood.

Jeffrey Pape

30 de jun. de 2016

Everyone from the receptionist to the sales rep, they were all helpful and friendly! I've been here before and always satisfied, even their service department always pleases. They work wonders and recommend you go to them for the best brand of cars!

Michael Tomas

26 de jun. de 2016

From the moment I walked he immediately approached me. A politely asked me what I was looking for which then I told him how I was looking to lease a new car. He the told me that he were happy to help me and and find what I was looking fo. Over all it was an amazing Service and great dealership were they were able to get me a car meanwhile every other dealer; like Rick Case Honda, and for were not able to help me and all they had for me is "am sorry there is nothing we can do for you at this time. Absolutely love the service...

Doriane

25 de jun. de 2016

Terry did an excellent job helping us find a car that fit our budget. He was patient, polite and very professional. Thank you Toyota Hollywood for great service

MT

20 de jun. de 2016

Luis Sifontes is for sure the best salesman I ever met! He was very professional, nice and helpful. This was my first time as a buyer in this country, and also the first time I bought a brand new car! I was very skeptical at the beginning about buying in a dealer but after he explained all the pros and cons I would've been very dumb if I rejected this amazing offer. The staff was also very nice and helpful! I recommend Toyota of Hollywood 200%!

Andres Escobar

17 de jun. de 2016

I would like to take this time to express my profound gratitude to Edgardo Rivas and his staff at Toyota of Hollywood on the parchase of my new Siena. Great service, better options and the most accurate information before I made my decision. Thank you Edgardo and everyody at TOYOTA OF HOLLYWOOD!!!! Highly recomendable.

Leo Ballantine

16 de jun. de 2016

My salesman was very professional and friendly . I will recommend him to anyone's that are looking to purchase a car.

Lionel L

13 de jun. de 2016

Had a great experience and encounter with salesman and finance persons at Hollywood Toyota. They were professional and proficient in providing me with the purchase I needed...

AshMoh123

8 de jun. de 2016

Hollywood of Toyota has given me and my family Excellent service for many years. Clifton Budhan is the Sales man we deal with. He honestly will try his best to give you the best deals and of course, excellent customer service.

Edgar. Jerome

7 de jun. de 2016

One week ago I was looking for a pre-owned Toyota RAV 4 for export , from the first time I met Mr. Richard Jean Louis at the pre- Auction department ,He treated me professionally. I was satisfied with everything including his advised , and did everything he could , to see that I got the vehicle I wanted , he assisted me with a towing company , I will certainly make Toyota of Hollywood my first stop for my next vehicle.

"Janet blessed"

6 de jun. de 2016

Appointment was made with the Service Department by Brian Singletery,Service Consultant, with Toyota of Hollywood. Upon arriving, Mr.Singletery met with me at the appointed time. He was very professional, courteous and friendly. Services rendered was exceptional. I was very pleased.

Adrian Magadia

5 de jun. de 2016

This is the second vehicle that I purchase from Anthony Damato, the VIP sales program manager at Toyota of Hollywood. Once again, the car buying experience that he offers is by far the best there is. Just like before, by the time I arrived at the dealership the vehicle I had in mind was ready for test drive and paperwork was a breeze. With Anthony, there is no pressure, no price haggle, no headaches. By the time I came out of finance, his assistant Yessica delivered the car in a superb manner. All in all I was in and out of the dealership in less than 3 hours on a Saturday. For the Best car buying experience... Must go see Anthony and Yessica.

Gutierrez12

31 de may. de 2016

I went to hollywood toyota to buy a car with Rey Santiago and it was the best car buying experience, he even bought my family lunch.

The Robinson III's

29 de may. de 2016

Best service ever! Everyone was friendly to both me and my husband and they really worked hard to meet our needs to find something safe and reliable. I recommend John Galli to everyone. He was funny, very open and warm hearted. He went the extra mile, especially since I'm pregnant. And both the finace manager Zak and the insurance personal Carlos were very down to earth so we only got what we needed. I especially loved how well everyone worked together. My husband and I will definitely be getting our next car from there.

ariel2

27 de may. de 2016

I went to the dealership with my uncle to buy a Toyota Corolla. The service was great, the salesman, Cenescar Moise, was very helpful and I am going to buy my car later in June, he will be my leader. I will recommend my family and friends to him.

Seymour123

27 de may. de 2016

Best experience ever!!!Cenescar Moise was awesome. He took his time to help me pick outvthe perfect car for me. He didn't rush or pressure me into any deals I was uncomfortable with. He was very knowledgable. He's the best in my book. I would recommend all my family and friends to Hollywood Toyota because of him.

J.Rigol

17 de may. de 2016

I have been leasing Toyota cars for many years. Every time I have to change the car, I prepare myself for a long day of waiting and haggling. Not this time. I met a seller called Jaime Calderon and we made the deal in an incredible short time. I am very grateful to him for that.

Chan ming wei

17 de may. de 2016

I get a very good service and I got a good price new car.thank you so much.

Marilyn

11 de may. de 2016

Thank you Jose Morales, salesman, James, sales mgr. and Tyrone, finance dept. They were all great, very patient. I tend to be a little nuts with this kind of stuff. Always on edge, thinking they're going to take advantage of me. I was so wrong, all went smooth.They never lost their cool with me, amazing. They all deserve a "thumbs up".. THANKS !!!

Luis Guerra

2 de may. de 2016

Excellent experience! I am happy to report, that I had an awesome experience at Toyota of Hollywood with my new Corolla S purchase. Edgardo Rivas was extremely helpful and a pleasure to work with. He answered all my questions and made me very comfortable with my purchase decision! I will definitely recommend Toyota of Hollywood to anyone looking to purchase a car.

Alvaro Echevarria

2 de may. de 2016

Very proactive and customer oriented. Highest standard of professionalism I've seen on a dealership and trust. No hidden charges and extremely honest and polite. Extremely knowledgeable and polite.

Chebra Davenport/Bobby Coplenad

30 de abr. de 2016

My experience attoyota of hollywood today was a very good experience. I have never been taking care of the way Michael Muniz took care of me. I was liery at first, but he had me smiling they whole time. Now that is a Salesman that not only needs his job; but at the same time;taking care of people; with a very good and he makes sure; you are happy. I am one happy camper. I will never forget you. You are someone i will brag about with my whole everything. Thank you Michael Muniz. You are best baby. Keep it up. God has your back and ours. You are going to go far honey. Thanks again again and again.

Sucks2bebroke

30 de abr. de 2016

Jaime Calderon was my salesman. He is the best! I recommend to see him when ready to buy a car. He was quick, honest, easy to work with. He was responsive to me after I left the dealer.

Rose Joseph

26 de abr. de 2016

2 months ago I went to Toyota dealership, I didn't have good credit, they start to helping me but my case was heavy and want to gave up. One day, I decided to called back one last time to see where I stand and Richard Jean-Louis answered the phone and decided to help me. I never see somebody care so much for the customers, he was the only person stood up with me and said Rose you will get this car tonight. Now I'm driving a new Toyota Prius 2015, Mr. Richard treat me like family I am very satisfied and happy with my new car. He is very professional and 1 months after having my car he also help my cousin with a new car too. He is very friendly, patient and I recommend every body who want to buy a car just go to Toyota in Hollywood and ask for Richard, it will be a best decision you will ever made. Keep it up the good work and God bless.

CORETTA & BERNARD KNIGHT

23 de abr. de 2016

HELLO THIS IS IN REGARDS OF MICHAEL MUNIZ SUCH A AWESOME PERSON GREAT PERSON ME & MICHAEL HAVE BEEN SPEAKING SINCE SEPT OF 2015 SO I WAS GOING THRU MY EMAILS AND I SAW I GOT A EMAIL FROM HIM I TOLD MY HUSBAND ABOUT IT SO WE DECIDED TO COME IN HE HAD CARS FOR US TO SEE AND BY OUR SURPRISE WE FOUND A DIAMOND A 2014 CAMRY L NO ACCIDENTS a BEAUTIFUL CAR WITH ONLY 15'000 MILES OMG THE COLOR WAS JUST BEAUTIFUL MICHAEL MADE OUR DAY MY HUSBAND WAS SO IMPRESSED WITH HIM HE MADE US FEEL VERY WELCOMED SO ANY FRIENDS OR FAMILY THATS IN THE MARKET FOR A CAR MICHAEL MUNIZ IS THE PERSON ALL OUR REFERRALS WILL GO TO SO IN BEHALF OF THE KNIGHT FAMILY HE IS AWEOME & THANK YOU MICHAEL MUNIZ FOR ALL OF YOUR HELP TEAM KNIGHT

FRIENDS

20 de abr. de 2016

THANKS FOR ALL GOOD ATTENTION FROM MR. SETH ESTAHANI, HE GAVE ME VERY GOOD DEAL IN MY NEW TOYOTA 4 RUNNER, I'M HAPPY COSTUMER, WILL RECOMEND TO MY FRIEND AND FAMILY

Always a Toyota owner

19 de abr. de 2016

From start to finish, we were extremely impressed with Toyota of Hollywood. We were able to get the car we wanted, a RAV4 Hybrid, with all the options we listed. Total professionalism by the staff. We were given ample time to go over everything the car has to offer and understand it completely. Sandra and Maria were extremely helpful with our paperwork and made long distance buying a doable option. I bought my first Toyota there in 1973 - still quality work on the car and at the dealership!

Nelson Guzman

18 de abr. de 2016

prince chen was the best car sales person ever met.He rolls out the red carpet for you. He knows exactly what the customer needs and gives the best deal ever say. From rate options you know with him straight forward honest and like tht not a sales person looking at their pocket but the customers. Hes devoted courteous without him assisting us we never bought a car that dayehe made it all work and commend him every way. everyone should learn from him a great example of honest true a real gentleman made the purchase way the should be customer comes first give him 10 stars

Dsusan10

17 de abr. de 2016

Luis Ledee, my salesman, is so far removed from pushy or over bearing as can be - he showed me what Toyota had and I found a great deal! He and the finance team made things very easy...could not have asked for a better experience!

Devash mahadeo

14 de abr. de 2016

Again just called for the third time today can't get a hold of the person to adress my problem with a recall on the dashboard of my sienna she went home for the day and I asked to speak to a manager and was told they all went to a meeting for the rest of the day so far I've left at least 10 messages and not one reply as of yet this location should be closed that's why I can't take my vehicle in there for service because they say they did work on your car and didn't and when I confronted them they said oh it's a mistake on the paperwork I'm just trying to get the recall done with them because they're the DEALER but let's see what happens now they're just unreliable it's an embarrassment to see what that name Toyota has been brought to

Emily Borens

7 de abr. de 2016

My took my car for recalled items to be replaced or repaired. The repairman was so rough, he broke the air vent, messed up the gloves(wont stay shut)scratched up my door frame and my steering column. It took them a month but they did replace the air vent they say they worked on the glove box, still broken, they refused to fix this Frame where they scratched it and the service manager who is supposed to take care of the couches on my steering column can't seem to return my phone calls or make an appointment or get around to it for 4 months now. I will never buy a new car from them I will never take my car there for service I will drive ten miles farther. Everytime you call you are put on hold for 20 minutes you leave multiple voice messages and no one calls you back including the service manager the assistant manager of the dealership or the GM or the owner. These people do not deserve your money. You have been forewarned.

Beatriz

31 de mar. de 2016

Gracias Edgardo Rivas Por tu excelente servicio como vendedor, y tu profecionalismo . Todos en el dealer son muy amables y siempre que voy salgo muy contenta !

Jlopz

30 de mar. de 2016

Driving a new car is one of the best feelings that you can have, but when you drive a brand new Toyota the feeling is much high. Last year, I had the opportunity to meet Toyota of Hollywood while visiting Edgardo Rivas; I spoke with him because I wanted to change the car that I had in that moment. I dont imagine that at that time could have a new car, but after explaining my situation to Edgardo with extra details he knew that it was my need. To my surprise, TOYOTA could value me as a special guest and allowed me to have funding to have a new 2015 Corolla; I still feel grateful for that gesture. TOYOTA not only gave me the opportunity to change my ex-car but also allowed me, enter in the system of financing Toyota which is generating to me a lot of benefits.I totally recommend TOYOTA of HOLLYWOOD and Edgardo Rivas because they are very friendly and help you really get the car you want.Juan Lopez

Kathia Dash

28 de mar. de 2016

My team at Toyota of Hollywood made it a great experience. Thanks Richard (Jean-Louis), Momhi (Solomon) and Herland (Guiterrez). I'm loving my new 2016 Camry! Richard in the Internet Sales Dept. is the guy to see when you stop by Toyota of Hollywood. :-)

ERICK MATOS

23 de mar. de 2016

Erick Matos was very polite and helpful with the purchase of my brand new RAVA4. He was very patience and knoweldgeable in assisting me with my decision. I definitely will recommend my friends and families to go to Toyota of Hollywood ,FL. to see Erick when purchasing a vehicle. overall reviewed is a five-excellent.

Goldie

21 de mar. de 2016

I had the pleasure of working with Terrance Findlater who provided me with EXCELLENT customer service! Terrance took his time in answering my questions and really listened to what I was looking for in a new car. Toyota of Hollywood has a team of employees that really exceeded my expectations. I highly recommend Terrance Findlater and Toyota of Hollywood as THE PLACE to get your vehicle...They definitely stand behind the product. I am one satisfied Toyota customer and will continue to do business at the Hollywood Toyota, hopefully for many years to come.

Tanganyika

21 de mar. de 2016

I have been a loyal customer of Toyota of Hollywood for the last 16 years. I always enjoy purchasing an automobile here because they treat you like family. I have never had a problem and always leave with a smile in my face. Furthermore, I will continue shopping at Toyota of Hollywood in the future!

Tania

19 de mar. de 2016

When the deal was done on the car it took me almost two weeks to receive the car, which was very inconvenient. After I received the car I noticed that the car was making a weird noise, and the steering wheel was hard to use. I took it back and they inspected the car they reassured me that the car was not making any noise and that they would get the steering wheel fixed. Found out that the power steering went bad after going there countless times. After about two months I got it fixed, however the noise was still there that apparently I was the only one hearing. I took it to Kia and they told me that it was the a/c compressor that was causing the noise and I needed a new one. They offered to fix it for a service fee of 800. I took it back to toyota and gave them the report and suddenly they could hear the noise I've been hearing since I received the car. They still did not fix it, then not even six months later the car finally broke down because the alternator was bad. I purchased an extended warranty with the car that was supposed to cover the repair but was unable to use the warranty so I had to pay for it myself. I was back and forth with them for five months trying to find out why I was unable to use my extended warranty. They kept giving me the run around for five months until I got in touch with Yohan xxxxxxx (I might be spelling his name wrong). I called the company and they told me that there was no record on file to show that I had a warranty with them. At this point Yohan found out that whoever did my deal messed up the paperwork so the extended warranty was never activated. I contacted a manager there and told them all that was going on and he tells me that I never got an extended warranty from them, despite me having the contract in front of me! I got in touch with Yohan again because apparently he was the only one that could find this warranty that I was making up in my little head and also paying for. Anyways, he was very helpful and understood my frustration, resubmitted the paperworks and now I am waiting for it to be activated so that I can receive a refund for the warranty and get rid of this lemon that I was sold. I just have to say this was the worst experience ever and I went to a "trusted dealership" to avoid this and it still happened to me. Thank you Yohan for your help and I am sorry that you were left to clean up the mess your colleagues caused. I would not recommend this dealership to anyone and I hope you all see this review!

DeborahM

16 de mar. de 2016

Over the past decade, my family and I have leased 14 vehicles from Sandra Molina at Toyota of Hollywood. The buying experience, fair pricing, and amazing customer service brings us back each time we are looking for a new car. I recommend them to my family and friends as the BEST place to purchase or lease a Toyota vehicle. Weve also received nothing but top notch service from Drew Manning in the Service Drive.

robrod

16 de mar. de 2016

my mom and i were recommended by a friend to see Sandra at toyota of hollywood and it was worth the long travel all the way from south miami. my mom has been driving a camry for many years now, and Sandra explained all of her options as if it was her first one. she even had snacks to give us. i will recommend all of my family, friends, and co workers to Sandra!

Gisela

15 de mar. de 2016

Yesterday I made a Review and It was an error all what I said. I apologized all what I said, it was a miss understanding, everything its ok, and I am completly satisfy with this dealer and their employees, thank you very much for your attention,Gisela Villagra

Reychavez

13 de mar. de 2016

I bought a used certified 4Runner 2013, it's only 45.000 miles and the 2 front doors power lock are broken already, the dealership says it's too late for the warranty. I think it's too soon, for both locks to stop working. They are not willing to even replace the parts or do anything for me. All they want is to sell cars and they don't care about backing up the quality of cars they sell.

Marge

10 de mar. de 2016

I love throne he is my personal sales go to guy. Thank you for helping me and my family.

Jocelyn J

6 de mar. de 2016

Danny Rodriguez was a very helpful and informative salesperson. He helped me to find the perfect RAV4 that I am so happy with and really helped with explaining everything I needed to know about the car. He provided excellent customer service, and I really appreciated the follow-up call to make sure I was happy with my purchase!

Oscar954

29 de feb. de 2016

I enjoy the service I was given at Toyota Hollywood! Adin Acevedo was very helpful to me and my family! Definitely recommending it to my friends!

Blue3615

24 de feb. de 2016

After speaking with Herby from Toyota of Hollywood was very honorable and straightforward. They honored all their commitments and turned out to be a nice experience as well as a great deal on a new Corolla.

mona

17 de feb. de 2016

Ray helped me to purchase my new car he did a great job assisting me with my purchase, he cares about me gave me a lot of options that fit my budget. I highly recommend Toyota of Hollywood even their insurance department Gabrielle try his best to get me a good coverage!!! I am a retail manager and I know how customer service impact our business, so I was satisfied with the service I received and I will recommend Toyota of Hollywood to all my friends and family.

Twallace86

14 de feb. de 2016

Zakaria Loutfi was very helpful in every aspect of my sales experience and kept the buying process pressure-free and enjoyable. He has my recommendation to anyone looking for a stress-free, professional, yet lighthearted buying experience.

Twallace86

14 de feb. de 2016

Zach was very helpful in every aspect of my sales experience and kept the buying process pressure-free and enjoyable. He has my recommendation to anyone looking for a stress-free, professional, yet lighthearted buying experience.

Lee3311

13 de feb. de 2016

I have an appointment today at 8:00 am for oil change and asked to check my front right side brake, I have to mention that I am a customer at this location for the past 14 years. I have been directed to Gregg Whyte as my service manager. I have arrived at 8:15 at dealership service and waited half an our on the appointment line to get my car serviced. Gregg was polite and gave me an estimate of 2 hours, which I have decided to take. I wait and wait hoping that maybe my oil change might be less than 2 hours. Guess what ? after patiently waited 3 hours I have asked what is the status of my oil change and ask Gregg to cancel my Brake Inspection and to return my car either way. Of course they did not even touch my car, I have it returned after three and a half hours after arriving at Toyota of Hollywood Service. Before leaving I have to find out what went wrong with my car and of course with my time. Next in line was Manager Brian Singletery which told me that I am the third person in line in my attempt to reach him. Polite and stress out he offer me to have my oil changed in one hour ...hmmm after having an appointment early in the morning.. My last attempt to find out why this happened to me or maybe for a positive solution was the Service Director John Diaz, which was honest and told me that he does not have an excuse for this situation. My personal opinion is that this Service either does not have enough personnel or is taking a lot more appointments that it can carry, creating a very bad environment for all people involved being involved, starting with customers and finishing with employees and management. Please avoid at all cost! unless they will remedy this awkward situation.

Norma

2 de feb. de 2016

Made an appointment with Sandra, I was open to anything as long as the payments were within my budget, if not, I would keep what I had. At first I was weary and I explained my situation and what I wanted. I was so impressed with their desire to help me meet my goals, and they did, more than I expected. Left the dealership with a brand, new 2016 Toyota Corolla which I love. Thank you to Sandra and Christine. They are wonderful. Best car buying experience I have ever had.

stran

25 de ene. de 2016

Maybe it is about time that negative star rating should be created because this business deserves the negative infinity.I went in to shop for the Toyota LE 2016. The salesman Jose and offered me the worst price (included these crazy high fees and taxes) though I tried to negotiate a few times. The manager walked in with his stuck-up attitude, which made me wonder if I was his beggar. I told them that I had to work and have no time to waste if they can't offer me reasonable out-the door-price.I walked out of there with no regret. They called me an hour later on my phone and left a message. His name is Javar Croekett. He talked with me and my sister on the phone and promise an out- the-door price which we agreed to. We put the phone on speaker and everyone at my work could hear his promise. I also specifically confirmed the price with him many times because we do not want to waste time to go back and forth. He said, "OK, please come now!"When I came back later, instead of dealing with me and my sister, he passed us to another salesperson named Prince Chen. At the time, he said that he just showed us my wanted car but ended up trying to close the deal with us. Mr. Croekett, supposedly Business Development Manager, was now too busy dealing with another customer and nowhere to be found. At this time, Prince told us that the price that we agreed on was not included with tax and other fees, which was another $2000 more. That was quite a low-class trick. The same manager this morning walked in again with some paperwork and raised his voice like we asked him for food in a third-world country. I was not sure if he had learnt BUSINESS etiquette before moving his ways up to be a SUPER HIGH-ENDDDD MANAGER. Please be FIRED so other customers do not have to endure your acts.We specifically called Mr. Croekett on his cell phone to tell him the issue. He pretended that nothing happened and said how he would talk to Prince Chen about the REAL OUT-THE-DOOR PRICE and eventually got disconnected (well that was no brainer). Now, after indulging fried chicken with his bare hands in front of us and talking while chewing (is that also Toyota's new working procedure? Well, that was inappropriate, filthy, and disrespectful to clients), Mister Highty Prince pretended to walk out to talk with Mr. Croekett for another half an hour outside. Mr. Croekett was hidding and never actually came in to talk with us. I did not know that Business Development Manager was being taught to be a coward CHEATER in school. That was SAD and DISGUSTING HUMAN BEHAVIOR!!!!!Now, Mister. Prince Chen had the audacity to tell us to pay their new price and walked away being happy. How can a person being CHEATED and TRICKED be content? $2000 cannot just grow on tree for a college student like me. After spending more than 3 hours of being treated like third-class citizens, we asked to speak to the most UPPER MANAGER to get this issue resolved. Well, guess who it was? The same manager earlier who is now avoiding to see us by hiding outside. My brother saw that he was requested to come in but purposely ignored it. Hence, I actually found out that the actual General Manager's name is Steve Ostrov. Prince Chen lied to me saying that the top manager was the other guy. How can you even lie about this? I hoped that there was SURVEILLANCE at the time to record this SOAP OPERA. Now, I understand how other unhappy customers give this DISASTER place 2 stars and call them SHADYYYY.For a big corporation like Toyota, these crooked individuals will eventually drive every car dealership out of business. They do not care for any other human beings, besides of their own GREEDY pockets. My car got trashed from a car accident and I need one to commute for school. Now, because of them, I cannot travel to Boca Raton tomorrow for an important school event, which will affect my education and future. Thank you so much HOLLYWOOD TOYOTA for being "THE BEST PLACE FOR BEING STEPPED ON AND USED."

Niceguy5001

19 de ene. de 2016

Save yourself the trouble. Rude, arrogant, and management sees no problem with it, in fact seems to back up or expect it. Highly suggest you look elsewhere.

Ebelony

19 de ene. de 2016

Purchased a 2011 Mercedes-Benz S550 in December 2015. This was my dream car and Richard Jean Louis made that dream come true. I got top dollar for my trade-in, 4 new 20" tires and clean vehicle guarantee on this deal. Richard was extremely professional, patient, knowledgeable and customer focused. This was the best car buying experience ever. I would recommend this sales professional to anyone.

Zakaria Loutfi aka ZAK

29 de dic. de 2015

Toyota of Hollywod Rocks !!! Zakaria Loutfi (Zak) was truly exceptional! He's giving car salesman a good reputation, one deal at a time no rush no pressure. I would be remiss if I didn't say the other staff (Jaimy, Saaid and Valia) were nothing short of excellent, and honest (believe me I tested them all for two long days and was a weekend too). Zak isn't kidding when he says he treats his customers with respect and that he is never busy for his customers. After we purchased our 2016 Toyota Camry SE and returned (several the next day ) due to a noise coming from the front of the car, Zak made it a point to greet us. He again took the time to call us back, invited us to take the car back and assure us that he would make it right and would unbusy himself and be available to us at any given time. If that's not first class service then I don't know what is!!!! We also would like to extend our thank you to the entire staff of Toyota of Hollywood for giving us the best deal in town. WE LOVE OUR NEW CAMRY SPECIAL EDITION!!!

msadd

28 de dic. de 2015

I highly recommend Toyota of Hollywood to anyone looking for a new vehicle.Zakaria Loutfi was the sales man that helped me and my wife. Buying a new car takes quite a while and can be a very stressful process but Zack made it very enjoyable. He was very engaging & pleasant and went out of his way to get me the best deal available! My wife got the car she wanted and she couldn't be happier!Kudos to Saaid and Valia from the financial department and Jaime as well for all their help and patience with a very demanding client :)GREAT TEAM WORK!!!

Adrian Fletcher

14 de dic. de 2015

This was my second time at Toyota of Hollywood and both my experiences were great. The 1st time it was Jonathan, who was exceptional in his service and My wife and I bought a Yaris and I returned to purchase another car and Jonathan recommended Jose Morales, who was also very informative about the various models and was very patient with us in choosing the right fit of car for us. I would highly recommend anyone going in for a car at Toyota of Hollywood to get in touch with either Jonathan or Jose.

Manoel Macedo

13 de dic. de 2015

I was treated really well. Since we came to this agency we experienced the necessary information and support to get our new car. I thank the entire team especially to Mr. Manoel Macedo who effectively collaborate with our needs

dima

1 de dic. de 2015

very poor customer service service department does not call back and when they do call back thinks are not explained well

Osvaldo

16 de nov. de 2015

It was a very good experience buying our toyota 4runner at Toyota of Hollywood, great deal and the best service ever.

Taylor, Tina2016

14 de nov. de 2015

Mr. D. Rodriguez provided an excellent performance of salesmanship, the waiting time for an approval short, not like previous visited dealerships. Mrs.C. Goodwin really made up feel special. Such a pleasant and shocking experience. This was a miracle from God and I give him PRAISE. I HIGHLY RECOMMEND TOYOTA OF HOLLYWOOD..GO SEE DANNY,TODAY

mancarlt

7 de nov. de 2015

viaje por mas o menos 90 minutos entre ida y regreso, por una propuesta la cual no tenia al final un respeto de etica hacia el cliente.considero que deben de szer mas profecional y eticos y no dar farsas expertativas,a los clientes que buscan una solucion a su situacion.

delbueno

23 de oct. de 2015

UPDATE: I am pleased to say that the dealership's top management took action to make amends for the experience described below. Because of their proactive approach I upped my rating and would return to this dealership in the future.

Davebergum

17 de oct. de 2015

So happy with my new Tacoma, this truck's a beast! I appreciated Danny's no pressure attitude and easy going personality; a pleasure to work with.!This was the sixth dealership I visited in 5 days and they offered me the best deal.

ONEPISSEDCONSUMER

11 de oct. de 2015

Danny Rodriquez was so nice when we spoke. But he promised to send me a quote but did not. Didn't follow up three times after that when he said he would. UNBELIEVABLY HORRIBLE CUSTOMER SERVICE. Managers not available and unresponsive. MY MONEY WILL SPEND ANYWHERE, THEY DON'T DESERVE MY BUSINESS.

Raquel13

23 de sep. de 2015

Danny was of tremendous help. He explained all the options in detail, making me feel comfortable, and making the paperwork so much easier than I had anticipated. Truly above and beyond the norm! I will certainly recommend him and your dealership to my friends and family. Thank you for such a positive experience!

Robert

5 de sep. de 2015

Just bought a new 2015 Toyota from the Internet team at Toyota of Hollywood Jhon Libreros handled all the details (305) 815-1276 Everything went very smoothly and after 3hrs. I left with a new car. They took care of the Trade in? A few moments of not agreeing on that. But all went well. One of the most pleasant buying experiences to date. Looking to trade in another car next year and this is the place i will be going to. Also jhon is a great guy and gentlemen he knows the business. Again thanks to all at TOYOTA OF HOLLYWOOD Robert

slavo26

28 de ago. de 2015

In 2 weeks i made about 6 attempts with very simple question to be answered. In 2 occasions they could not answer at all because service dept was too busy, twice I was transferred back and forth between 2 same people who could not answer because they did not know and 2 times after transferring between several service department associates they took my number and told me that somebody competent will return the phone call. Associate took a note and kindly repeated my issue and contact info and promises that he will pass the info to person who will be able to answer. Cant blame her at all, but sure can employees who got message. Never received a phone call.Me and my wife both own Toyotas and she spent several 1000's for services in this location. I guess not anymore. I was trying to see what would be prorated price on (84 months Warranty) Toyota Battery which was put in 2.5 years ago to her 2010 Toyota and when it could be done. Very simple.I gave up..

NBrittney

3 de ago. de 2015

Danny truly puts the buyers' best interest as his first priority. Everyone at Toyota of Hollywood made this whole process so easy for me! I won't go anywhere else.

R.S. Serdna

20 de jul. de 2015

The staff was friendly and helpful and my dealer helped me get a car that was nice and affordable.

Bruce

14 de jul. de 2015

I went to Toyota of Hollywood planning to get a used Nissan and nothing else. I met Adin and he was upfront and honest with everything. I'm not one to leave reviews but as I work in the Customer Service industry I know how important they are. Adin ended up showing me a 2015 Toyota Camry SE and I instantly fell in love. Adin and his team made it happen! I was their until a little after 9pm and never felt like a bother. They are attentive and honest about everything. I decided to sign on the line and now I'm a proud Toyota owner. Give Adin a call trust if you don't think you can... Adin and his team will prove you different! Thank You All!!

Aroberts

4 de jul. de 2015

Toyota of Hollywood provided great service to me and my husband while we were looking for a car after our car accident. John was very courteous and friendly. Unlike other sales persons who try to force you into purchasing, John was very patient and honest about the car. He willingly answered any questions and had a very personal approach. I also liked that even after purchasing a car the team stayed in touch with us, just to ensure everything was okay. Thanks John for helping me to put on my license plate!!! I would definitely recommend this dealership. They have great cars, reasonable prices and an awesome team.

rpitre1024

23 de jun. de 2015

Their service department needs a zero. I am from out of town and had trouble with my Toyota Truck while driving through Hollywood. I thought the smartest thing to do would be to go to a dealership for service. Worst mistake I ever made!! The truck was running when we brought it there. They kept the truck for ELEVEN days each day telling us "just one more day". Since we were out of time and money staying in a hotel for ELEVEN days we had to pay $900 to ship our truck home. When it arrived the ENGINE WAS IN PIECES!. Our local dealership says it will cost $3400 just to put the engine back together and they clearly broke pieces of the engine!! And don't believe it when they tell you to talk to the general manager, NO ONE WILL EVER CALL YOU BECAUSE THEY KNOW THEY ARE DISHONEST. I have had many cars in my lifetime and I understand things happen but we trusted this business and they have cost of thousands of dollars and don't care one bit. Do yourself a favor and find another Toyota dealership. I am from out of town so I have no reason to tell you anything but the truth.

LiLi

1 de jun. de 2015

I was provided with great customer service from beginning to end. My sales person fought hard to get me a good deal and ended up getting me a GREAT deal. I am forever grateful. It was a wonderful experience. I never felt like I being misled or forced to make a decision. I LOVE MY NEW CAR. Thank you Toyota of Hollywood Presales Auction Center. Ask for Mr. R. Jean-Louis. He is the best!

Patricia and Marshall

30 de may. de 2015

Abe, This is a letter of Gratitude for many reasons. We met you one week ago on May 23, 2015 when we made an unplanned stop at your Toyota of Hollywood location. While driving by the location, we made a snap decision to turn in and just take a look at used cars. We had just sold one of our cars and had not even thought of what type of car we wanted as a replacement. When we parked our car, we just stood there unsure what to do first and where to go. Looking up we noticed you approaching us and your calm demeanor along with your genuine smile made us feel as if we were being greeted by a new friend. Abe, you have Amazing Customer Service Skills! You actively listened to both of us stumble through explaining that we had not purchased a car in several years and were not even sure of what we wanted. Within ten minutes, you guided us to a car that met and exceeded our needs and wants. When the three of us took the Scion for a test drive, you observed a few items that might need to be checked out. Your keen observations were an added bonus. We Knew this was the Right car for us and all this happened less than thirty minutes. Besides being such a knowledgeable person regarding your inventory, you also supported and represented us in our contract negotiations. We are truly grateful for your professionalism and understanding. You will be the focus of all referrals that come our way. Sincerely, Patricia and Marshall R.

Wendy Ann and Houston G

28 de may. de 2015

Anthony Damato and assistant Yessica made Toyota of Hollywood my favorite Dealership. The way I was treated from the point of contact to the conversations, getting to know us, understanding exactly what we were looking for, and delivered exactly that in a timely fashion, just magnificent. Providing expectations and accepting our challenges, meeting us exactly where we were as customers makes me feel excited all over again by just talking about it. I enjoyed every minute of spending my buck with these guys. I recommend Anthony Damato as the person to see when you go to Toyota of Hollywood because he listens, he care and he delivers. You won't get a salesman but a service agent. Don't we all just want great, quality SERVICE? See Anthony Damato.

touzalinj56

27 de may. de 2015

Soon as i entered Toyota sevice area i was greeted by EDWIN URROZ and is responds was quick, efficient and excellent, best service every, wonderful experience words can't explain.

Rick and Traci

25 de may. de 2015

Our salesman came to us with a price almost five thousand dollars over sticker, then when we tried to negotiate he walked out and said "I'm done!". We went to Lipton Toyota and got amazing service and a great price, don't go to ghetto Toyota of Hollywood, go to Lipton Toyota!

Gerardo

25 de may. de 2015

I got a great deal from Jhon libreros, thank you for the help

Alejandra

24 de may. de 2015

Thank you very much Jhon libreros, easy process great experience

javier

19 de may. de 2015

I wanna thanks Jhon Librero attention first by intwrnet chat and then in the location ,thank you Jhon , I hope see you there every time ok?

Maryanne

18 de may. de 2015

Toyota of Hollywood provided me my husband and I, superior service from A to Z, when we went to test drive a 2015 Toyota Highlander. We started by making an appointment with our sales representative, Jose Morales, on Mothers Day. We told him what cars we were considering buying; top on our list was the Toyota Highlander. We decided on the Toyota Highlander because it is one of the top rated cars for reliability by consumer reports and it meets our space requirements. Our sales rep took us to see an exquisite looking champagne colored Toyota Highlander and went over all of the electronic features with me before I took a test drive. Since I would be the primary drive on this vehicle my husband let me decide if this was the one and it was. The salesmen worked with us on the price and even took our 17 year old truck as a trade in. We received 3 keys 2 of which have wireless remote locking capability. The car mats were missing; however the salesmen followed up, as promised, and had the car seats delivered via FEDEX to our home. Toyota of Hollywoods finance department provided us with the terms and length of financing that met our financial requirements. My husband and I are very pleased with the service we received from Toyota of Hollywood and highly recommend them to anyone looking to purchase a new Toyota vehicle.

Hernan Meneses

18 de may. de 2015

Thank you john libreros. Excellent service with my new corolla 2015

Luis, Jannet pp

18 de may. de 2015

John Libreros demonstrated an excellent customer service and support at all-time. He always was very patient and attend to our car needs in a very professional manner. Definitely my husband and I recommend John Libreros as one of the best sellers of Toyota of Hollywood.

Madelin

17 de may. de 2015

I want to thanks Jhon Librero the internt sales rep. for his excellent atenttion, patient and help in all the time that i was there looking for my new car he have all the answer for every question that i had,thank you Jhon for your excellent attention your experience and kind feedback in my first experience buying a Toyota its was awesome !! I hope see you there againg whit your friendly attention!! And thanks to Kenedy too!!

Maria S Cabrero

12 de may. de 2015

John Librero gave me excellent attention, he maked sure I understood and explain everything to my satisfaction, being such a long process a buying experience he was patient enough a gentleman at all times.

Robby cone

12 de may. de 2015

Robby come was a great help to me. Thanks for my new car liven it. Have you driven a toy lately

RachelM

11 de may. de 2015

It is worth your while to make an appointment with the internet department. you don't have anyone chasing you around the parking lot and you can be assured that you will have someone to help you. Jhon Libreros was awesome. He is one of the internet sales managers and he handled my purchase when I came in that day. He made sure to take care of us and was very thoughtful. He was very honest with me from the start which I really appreciated. This is hard to find when you are dealing with car sales. Call and ask for him. He did a great job! i also communicated a lot with Angela Serrano from the internet team and she is very knowledgeable and informative. She answered any questions that I had right away.This is why I keep going back to Toyota of Hollywood from Homestead. Shawn Jones was also a great helping in making sure I understood what was happening and felt comfortable with my purchase. And of course the sales manager Said was awesome. He made it happen - he's amazing. Lastly was Steve the finance manager. he made the finance process easy, made sure we understood our options and made us laugh too! I love Toyota of Hollywood and won't ever buy a car anywhere else! This is my fourth car buying from them.

Linda and Samantha

10 de may. de 2015

This is my second time leasing from Toyota. Adain Acevedo is my man!!! He is so awesome ! Very very helpful and knowledgable ! I will only use him! John libreros was excellent . He made sure I knew how to use the car and all its features before I left. He spent so much time helping me with all the new features. Rafeal Pichardo in fiance made the whole situation relaxing. He was so professional and explained everything in a way that even a person like myself could understand! The manager Momi Nahon .... One word.... Awesome !!!! He was a pleasure to do business with. I am a single mom with an 8 year old daughter and have no family in Florida besides a 90 year old mom in assisted living . The team at Toyota spent hours and hours and hours (!!!!!) helping me. I highly recommend the guys!! Thanx again

Javier

8 de may. de 2015

John Liberos was a very friendly man. He helped us to buy our first Toyota. Thanks John for everything. I would recommended to go there and see him. He really take care of you.

Javier Suarez

8 de may. de 2015

John Liberos was a very friendly man. He helped us to buy our first Toyota. Thanks John for everything. I would recommended to go there and see him. He really take care of you.

Ken21

6 de may. de 2015

Recently had the best car buying experience at Hollywood Toyota. Jhon Libreros was our salesman and really helped me find the car I was looking for. I thought it was going to be a long a painful process yet it was not at all. Purchased a great car and experienced great service! Jhon was great, very helpful and made the car buying experience seem easy.

Mike C.

22 de abr. de 2015

I leased a 2015 Toyota Camry SE from Toyota of Hollywood and it was a most rewarding and much easier process than I experienced at other dealers thanks to Richard Jean Lois. He put my financial interests and the process of leasing a new car first, and I really appreciate it. Richard Jean Lois is extremely knowledgeable and professional. Thanks Richard and the great team at Toyota of Hollywood for the excellent service you provided ! I highly recommend anyone interested in leasing or purchasing a new car to try Toyota of Hollywood first and ask for Richard Jean Lois to help you. I am sure that the experience and process will be most rewarding and in turn you will recommend them to others !!!

Andrewcol87

21 de abr. de 2015

Very pleased with my car , great service thanks to Jhon Libreros

Claudia L

21 de abr. de 2015

Purchasing a car may sometimes be difficult and the whole process may be complicated as it was in my case, but thanks to Jhon Libreros, one of the sales persons, the process went through very smoothly and it was possible for me to change my car and get a brand new 2015 model. I am very happy with my car and I'm glad Jhon was the one to help me and guide me through the process. Thank you for your great service!

Jennifer

15 de abr. de 2015

I'am so happy and extremely grateful to the Toyota of Hollywood for making my process of leasing my new vehicle so easy for me. The sales representative, Jhon Libreros who assisted me really took his time in making sure what was the best option for me. I highly recommend anyone interested in purchasing a new car or leasing to stop by Toyota of Hollywood.

combsaaron

12 de abr. de 2015

My wife and I walked onto the lot and Vladimir greeted us quickly. He was extremely helpful and not pushy at all. He recommended what was best for us... which actually did not help him because wereally considering tradinga newer car and getting a brand new one but instead he said it'd be better to wait on that one and get the Toyota we ended up getting and needed more.

Combsaarom

12 de abr. de 2015

Vladimir and the other employees were extremely helpful and courteous In helping us purchase a used car.

Ashley

9 de abr. de 2015

Jhon is absolutely an amazing sales guy. He is very nice and not pushy at all. He has helped me so much and went up and beyond to help me with this purchase and i couldn't have asked for better service :)

vkone

7 de abr. de 2015

I just purchased a used Toyota Tacoma at Toyota of Hollywood, Florida. I did a lot of shopping around and did my homework. I met a great sales person there who was interested in helping me find not only what I wanted but also great service after the sale was closed. I have bought alot of cars in my life and never had this good of an experience anywhere. Next time you go to Toyota of Hollywood ask for "Vladimir Starikov ". Vladimir is interested in helping you not just buy any car but helping you find a car you will enjoy driving!

Eric

3 de abr. de 2015

First time car buyer and had an excellent experience at Toyota of Hollywood. Sales rep Vlad set me up with a car that worked for my budget. Was able to purchase a 2012 Corolla with low mileage, clean carfax, and certified guarantee. Couldn't have asked for a better experience with buying a car for the first time. Vlad and financing rep Yohan were excellent to work with

Eric

3 de abr. de 2015

Being a first time car buyer, I didn't know what to expect. But I got in touch with an excellent sales rep named Vlad, and he was fantastic in setting me up with a 2012 Toyota Corolla. Low mileage, clean carfax, and certified. Vlad took into account my situation and gave me no hassle, hustle, or run around. I couldn't have had a better deal with him and the finance agent Yohan. Will be returning to then for financing and future car purchases.

Mike A.

3 de abr. de 2015

I purchased a 2015 Tacoma from Toyota of Hollywood in December and have had no complaints. My shopping experience was excellent--my salesman and the general manager were each professional and informative. They helped me claim as many student discounts and what-have-you as I qualified for, and got my payments to a very reasonable level for a new car. Every employee I encountered was truly friendly and helpful. Members of my family have had similarly excellent experiences here. I wouldn't hesitate to recommend Toyota of Hollywood.

PaulineGZR

31 de mar. de 2015

It's been a year of careful planning and shopping before I decided to walk in this dealership and made my decision. I've always been hesitant since this will be my first NEW car purchase. Everywhere else I've visited has always tried to just sell me a car, and I mean ANY car. Even a car I don't even want just to make a sale. Robby Cone was soooooo helpful. He broke down the steps and actually gave me options on the car I asked for. Of all the nightmares I've gone through the other dealerships, Robby helped me choose and purchase my dream car. I was in tears of joy and couldn't be any happier. I highly and definitely recommend Robby Cone! I had to grab a stack of his business cards and now 2 cousins and a friend will be visiting soon!

Pastor Pete

31 de mar. de 2015

My experience at Toyota of Hollywood was for me over the top. Sales representative, Adin Acevedo was very professional, knowledgeable, helpful, and the type of person that wanted me to have a one of a kind experience. You do not see this at many car dealerships. Most sales persons are only interested in the bottom line, how am I going to make the most money of this potential buyer. Mr.Acevedo was most interested in that I would have a positive experience at Toyota of Hollywood. I also experienced a wonderful finance officer that handled my financing of my vehicle in a very positive way. My total experience was one of the best that I have had ever when purchasing a brand new vehicle. I plan to continue doing business with Toyota of Hollywood.

Priscilla Perez

28 de mar. de 2015

Danny and max helped me and my husband pick the perfect car and finance it. Always meeting our needs and budget. We really apreciate their help and professionalism.

Black Deeva

21 de mar. de 2015

I am a owner of a brand new 2015 Toyota Camry. I am still in shock. I have had credit issues for the past 2 years and I was able to get a brand new vehicle. I will remain with this dealership for life. Thanks to Robbie Cone especially. Xoxoxo

happycust

7 de mar. de 2015

I just bought my second Toyota from Dennis Aguilar. Once again he showed me professionalism and a hassle free experience which when buying a car is almost impossible to find. No games, truly hassle free. Dennis cares about building long term relationships with his clients, so he listens, and tries to help you get the best deal possible in your situation. In my case, I got a great purchase price in exactly the car I wanted. I am definitely referring Dennis to my friends and will be his customer for a long time to come.

jnrsunrise

3 de mar. de 2015

Matthew was great to work with in the purchase of a new vehicle. Very personable and knowledgeable. He was honest and helpful. I highly recommend him.

master beltran

28 de feb. de 2015

Just the way business should be done, treat customers as your own family. I felt welcome ,all questions were answered accordingly. I'm a very satisfied custome

Lovely

28 de feb. de 2015

Thanks to Mr. Richard for the excellent service he provided to me while purchasing my rav4 i was in high interest loan he got me out keep the same payment driving my dream car thank you Toyota of Hollywood i've already talk to everyone i know about you guys keep up the positive energy i look forward to buy all the cars i'll ever need from you.

Regine chachat

28 de feb. de 2015

Michael Johnson was my salesman very polite and knowledgeable .I got the car that I wanted at an affordable price.Would highly recommend his services to anyone looking for a great deal n fast service!!!!!

RayI

24 de feb. de 2015

I went in with over 830 in credit score, and left with no less than 6 credit inquiries. The buying experience was ok, but I think they were upset at me because I would not give in to the price and terms they wanted. I left with a deal, but they got me with the credit inquiries. There was no need for so many inquiries when i had a high score. I am now recovering with my 790, all related to purchasing the Prius C - which I love very much, no thanks to the credit manager.

Maximo

16 de feb. de 2015

The Dealer have a big list of cars in offers, the internet auto sales is a good toll for search option at the moment buy a used car, I went facility Hollywood Toyota in Fort Lauderdale, Nice place and good service But I request some test in the car before buy the car, but they not allow this service, I think the can give best

robert

9 de feb. de 2015

from the first phone call I knew that Matt was a Professional knowledgeable courteous friendly salesman and when I met him he greeted me with a warm smile he handled every step of the transaction in an EXCELLENT manner I made a friend and will be a loyal customer and recommend him to all my friends he made the purchase an amazing GREAT experience

Flavia Duddey

7 de feb. de 2015

The best experience ever! The #1 Sales Man MANOEL MACEDO JR. made my dad's dream of a brand new 2015 Toyota Corolla come true! Stop by there and make sure that you tell him that you are Mr.G's friend! He will have a special of $1000 off for you :) Thanks a lot Toyota Hollywood and Manoel for making my dad so happy! :)

dru

31 de ene. de 2015

I like the sales department standing outside building and willing to assit with answers. I met Leo and he was so helpfull in locating cars for me.

the Professors

7 de ene. de 2015

We had a great car buying experience thanks to Jose Morales and the staff at Toyota of Hollywood. Jose worked very hard to get us the deal and the specs we wanted on our new Prius. Once we agreed on a price and the details, everything was completely professional and above board. No last minute changes or surprises. I would recommend Jose and this dealership to anyone interested in buying a new or used vehicle. Thanks for the great service and experience.

Steve M

4 de ene. de 2015

Great Experience plenty of trucks to choose from, friendly staff and salesman also made several contacts after purchase to make sure I was happy with my truck and to check if there were any problems !!! Gave me good trade in value and dealt on price!!! :)

Bob

31 de dic. de 2014

I just want to thank Ian Beck for never giving up on me during my searching and buying experience. I purchased a 2015 Toyota Camry and for the first time ever, I spent more time enjoying my test-drives than I did trying to ink a deal that satisfied both the dealer and me. In addition, they gave me a reasonable amount for my trade as well. And it was all thanks to Ian Beck. That man is an incredibly hard-working salesman and I would recommend all of my close friends and family to buy from Toyota of Hollywood because of my wonderful experience. They are willing to negotiate a very reasonable deal for your next car purchase and they are tireless in their efforts. It's no surprise that they are the number 1 dealer in the entire southeast. Way to go, Ian!!! Thanks again.

Daniela Herrera

24 de dic. de 2014

The assistance, the help, and service and even the wait time were more than excellent.

latoya

21 de dic. de 2014

As a woman purchasing a new vehicle was overwhelming. After speaking with Mr Cone over the phone I felt comfortable and decided to go to Toyota of Hollywood. Upon arrival greeted by Mr. Cone who provided exceptional service while educating me regarding the cars with the service provided and the criteria needed. Basically he was very transparent, with his honesty so as I continue with the process I did not feel like a number or being persuaded to get what do not want. Mr. Cone went above and beyond, keeping your customers happy is one thing, however being honest is the way to developers customer loyalty and that's what seperate Hollywood Toyota feom the others.Latoya

Barryftl

21 de dic. de 2014

I have less than perfect credit and Richard Morfa and Raul Ferreiro were able to get mr approved for the Ranger I was interested in ,in a reasonable amount of time without me jumping thru hoops . Polite , professional , and informative . Great job guy's . I will tell all my friends .

Ralphj

19 de dic. de 2014

Dennis,is a good saleman and will give the best deals.No pressure from Dennis just great deals.I drove 200 miles round trip because Dennis gave the best deal I COULD FIND. I check all the dearlers in three countys and Dennis was the best.thanksDennis

Riccardo

19 de dic. de 2014

This is the second time I go to Toyota of Hollywood to get my Sienna XLE.The first time I *did* go to other dealers to compare, prices, options, etc., etc. The difference in price, friendliness, service, etc, was *SO BIG* that I didn't bother this time: I went straight to them. You will not get a better deal anywhere else. Trust me !!

Laurie D.

18 de dic. de 2014

Only had my RAV4 for a short time but am loving it. It you're thinking about getting one go see Sandra Molina at Toyota of Hollywood. She and her team were excellent and gave me my most enjoyable car buying experience yet.

liz.taylor.7731247

9 de dic. de 2014

Shopping for a new car can alwasy be a hassle, but at Toyota of Hollywood with Dennis Aguilar at your side it is simply a smooth buy!! His willingness to help out wherever there is a need is greatly appreciated, and it's that kind of flexibility and dedication that will help this company grow even more to its full potential. I really appreciate the extra time and effort he took taking care of us and giving us knowledgeable information on each and every car we asked about. His positive attitude has had a terrific influence on the way the entire car buying experience went. His patience and knowledge made us feel comfortable and helped things run smoothly in our decision, and we really appreciate his support towards everything he made possible for us. His willingness to help us reach the BEST deal was the absolute best part of the purchase. Two thumbs up for the finance department for having such pleasant individuals. Dennis, thank you so much for your eagerness to help and for being very professional and for having such great communication with your customers. We recommend this dealership and Dennis Aguilar for being the best of the best! Excellent Experience..Liz D.

Ritchie Sandoval

9 de dic. de 2014

Dennis made me feel at home and no pressure and made sure I was comfortable at all times .from the time I walked in till the time I left I love my tacoma thanks dennis

Toyota Lover

8 de dic. de 2014

Sandra Molina and her assistants provided the great service on could ask for and went above beyond to ensure I was happy. :)

sanchezivan3

1 de dic. de 2014

First I filled out a form at edmund.com then the internet manager Robby Cone call me. Then I went to the dealership on Nov 24thI first talked to a sales person with who the negotiations derailed.But as soon as I talked to Robby Cone (internate manager) teh conversation went positive.When I left the dealer on Nov 24th I left with a negotiated price.I called him on Saturday Dec 29th and he kept his word on the las figured we had agreed.I bought the 2015 Toyota Corolla LE on the very same day.Mr. Robby Cone was an excellent professional I dealt with.Also I praisede the good servoces provided by Mr. Abraham from Finance.Great experience.Ivan S.

Sofia D.

1 de dic. de 2014

I just bought my brand new 2015 Rav4 in Barcelona Red. Sandra and Xiomara from Toyota of Hollywood made me feel comfortable and confident in my purchase. They kept in touch with me throughout the entire buying process and explained my deal in complete detail.

Matt7

30 de nov. de 2014

Great customer service. Richard Morfa helped me through the entire process, first by giving me the lowest possible price via email and then helping me through the process. I highly recommend this dealership and this salesman. I was also helped by Matt El. - who was also great!

nguyetuan

17 de nov. de 2014

BAD Dealership...... DON'T HONOR THEIR WORDS. If I could give a negative stars I would too. They all LIE to try to sell their car and bad mouth other dealership when their price can't match the other dealership. They said the other dealership just want to lure you back. However, Toyota of Hollywood is the one want that are doing this dirty trick and would not honor it. GiGi (manager) call me back on Sunday around 6 to see if they can do anything for me to buy their car. There is only $1000 different between the 2 dealers. They said give them an hour to work it out to see if they can work it out for me. They call me back 15 minutes later and agree to match the other dealer price. They told me to come down there and do the paper work. I took off from work (i have 3 young kids) so I can come there. When I get there, they said there is no way they can sell at that price. They even have the manager - GiGi come out and in front of her manager and the sell manager admitted that she did told me that they will sell me at that price but all they did was "NO, sorry. SHe had bad information. We can't sell it". No apology whatsoever from GiGi. If they don't HONOR their words..... what can you trust them with.... Maybe I should go with HONDA. DON'T GO TO TOYOTA OF HOLLYWOOD. I should have read the review about them before I shop there.Another thing, Asian please AWARE (especially Chinese who do not speak any English). The salesman act like he is helping you but he is actually helping his pocket. He is not Asian but he speak fluently Chinese. From the price he give me at $40K he can lower it down to $30K. If other Chinese people that don't know about negotiate or about the car, he could has sell it to them for $38K and make them believe he saves them $2K. Shop around and with other dealer. DO NOT GO HERE AT TOYOTA OF HOLLYWOOD.

2015Toyota

14 de nov. de 2014

I have gone to various Toyota dealerships in the tri-county area and this dealership has been the best. The sales department was forth coming and did not beat around the bush with me, which was appreciated. I had to wait for my vehicle after purchasing and fully expected to be treated differently when I went to pick up my vehicle (since I already purchased the vehicle) but I was pleasantly surprised that they were just as accommodating. The customer service was on point every time by the sales, finance and service department. This dealership has the first finance department that I have dealt with that I actually liked. Two thumbs up guys.

2015Toyota

14 de nov. de 2014

I have purchased multiple personal vehicles as well as business vehicles. I have also gone to several Toyota Dealerships in the Tri- County area and this one has been the best in regards to Sales and Customer Service. I went into this dealership a few times and every time was a positive experience. Despite waiting for my vehicle, it was delivered as promised, on time and both the Sales and Service Department took care of any questions. The finance department is the only finance department I have ever liked when referencing car dealerships. Thank you guys for making my car buying experience a positive one.

Berega

13 de nov. de 2014

I have always been afraid of dealers and the run around they give you, but that all changed on Tuesday went i went to buy my mom a car. At the moment i walked in i felt at home, Sandra Molina and Xiomara Cadiz could not have been more lovely and caring about our needs. They took the time to show my mom all the colors and explain the features and gave us the best rate in the market. From there they past us to finance with Christina and she was on point explaining everything from there we went back to get the car and even though it was late Xiomara programed my moms phone and all her stations and she did it with love. I appreciate both of them greatly because their is nothing better than to see your mom smile in her new car. This is not a job for them this is their passion, i officially feel part of the Toyota of Hollywood family. Again thank you for the best experience i have had buying a car.

Beatriz

13 de nov. de 2014

I have always been afraid of dealers and the run around they give you, but that all changed on Tuesday went i went to buy my mom a car. At the moment i walked in i felt at home, Sandra Molina and Xiomara Cadiz could not have been more lovely and caring about our needs. They took the time to show my mom all the colors and explain the features and gave us the best rate in the market. From there they past us to finance with Christina and she was on point explaining everything from there we went back to get the car and even though it was late Xiomara programed my moms phone and all her stations and she did it with love. I appreciate both of them greatly because their is nothing better than to see your mom smile in her new car. This is not a job for them this is their passion, i officially feel part of the Toyota of Hollywood family. Again thank you for the best experience i have had buying a car.

jemg62

9 de nov. de 2014

We had the opportunity of receive a very good sales service at this Dealership from Juan Bautista and also a very good finance service from Max Martinez. They help us to find the way to close the negotiation giving us options and assistance during the purchase process for our new 2015 RAV4.It was very nice to work with them because their efficiency and job knowledge made the process smooth.Of course, We will recommend Toyota of Hollywood to our friends and relatives.Thank you very much!!Maria Ochoa and Jorge Marin

tanann55

7 de nov. de 2014

My sales person Bob E. Bobe was friendly, courteous an knowledgeable in assisting me with my purchase of a 2011 Camry. I had to practically beg his manager Steve Ostrov to have the head lights buffed and the paint touched up on this vehicle. He was not eager to this for me and gave me a hard time. I had a lousy experience with waiting 4 hours to have 6 spots of paint on the hood and one scratch on the rear bumped touched up. Brian from First Finish detailing left me stranded. I had to be at work at 12 noon that day. I told them this when I arrived, they didn't give a crap. I was the second car there at 8:30 Friday 10-31-2014. The other detail guy kept putting the wrong color paint on car. He kept putting silver, the car is gold. That whole experience put a sore taste in my mouth. I was 1 hour late for work due to the detail company. Mr Bobe was very kind and considerate to me. He actually brought me the extra keys to my vehicle as I could not get there . I feel he deserves BIG KUDOSRegards, Annmarie Meo

bvd56

4 de nov. de 2014

Excellent experience!! Will definitely recommend to friends and family! Thank-you so much!! Pleasure to work with. Pete was great and everyone was so friendly and helpful.

Another Satisfied Toyota of Hollywood Customer

4 de nov. de 2014

Thank you to Stan Dauphin, Sales Representative & Abraham Donaldson, Finance Manager for making my 2014 RAV 4 vehicle purchase a success. The onsite auto insurance representative was well appreciated as well. Thank you for your respect and for listening to the customer's needs. I love my RAV 4. Thanks to each of you for your assistance in making this a painless experience. Applause to your Sales & Finance Teams.

Terpening55

3 de nov. de 2014

We found Richard Jean-Louis to be professional and patient with two seniors looking to buy a car at a reasonable price, Today we went to church in a new Camry. Thanks Hollywood Toyota!JeanANDClaude Terpening

richard.israel

1 de nov. de 2014

You will be in good hands with Danny. He is a pleasure to work with and bends over backwards to keep you happy. Rich Israel

Pedro LaChapelle

1 de nov. de 2014

Had a great experience in Toyota of Hollywood fl with Max Martinez, and Robert Maldonado I would definitely recommend this guys to all of my friends!

lourdes.padierne.5

29 de oct. de 2014

GREAT CUSTOMER SERVICE BY XIOMARA CADIZ AND SANDRA MOLINAXIOMARA (KNOWS HER CARS) SHE ALSO PROGRAM MY PHONE TO MY CAR. I WILL RECOMEND TOYOTA OF HOLLYWOOD.

LOURDES

29 de oct. de 2014

XIOMARA CADIZ, SHE KNOWS HER CARS, SHE PROGRAM MY CAR/PHONE IN SECONDS. SHE ANSWER ALL MY QUESTIONS,

Mary Scirghio

21 de oct. de 2014

Great Service from Terrence Findlater .his input from beginning to end was excellent. I would recommend this salesman to anyone buying a Toyota.

Dave Cameron

20 de oct. de 2014

Customer service was excellent sales representative was knowledge able and always try is uttermost best to make me happy he find me an excellent deal I would recommend any friends or family member to Toyota Of Hollywood.

Ron Skup

14 de oct. de 2014

I had some issues with the way the dealership advertised certain sales prices on the radio...However the dealership made good on a sales price that I was very comfortable with after Customer service (Shawn) called me back to explain the ad and to further try to make me happy, with the price of the new car. Overall, they treated me very well, Reynaldo was very informative and straight to the point...I appreciated his candor and Shawn's willingness to reassure me that the dealership was willing to go the extra mile to make good on the negotiated price, which in fact in the end, was a superior deal. Thanks again to the folks at Toyota of Hollywood for coming through with the right attitude, generous offer, and splendid customer service

Be A

8 de oct. de 2014

Sales rep, Ronald Hector was very helpful in getting the best deal for me. He was very courteous and provided me with all the different options. However, I think that the Finance dept. should take a little more time to get you the best monthly payments and not try to sell to you what you don't need for example extended warranty etc.

Caro1229

5 de oct. de 2014

Estoy muy contenta con la eleccion q hice, todo el personal de Toyota ha sido muy especial y tienen mucha paciencia en particular Rafael Neira y Hernando Osorio fueron de mucha ayuda y muy profesionales con su asesoria ... Totalmente satisfecha con mi nueva adquisicion.

raenpaca

4 de oct. de 2014

Fue una visita de rutina para averiguar sus promociones y termine con un corola 2014 nuevo 0 millas tal como me lo ofrecio el Sr. Luis Sifontes, excelente vendedor que lucha por conseguir la que el cliente necesita.Vale la pena visitarlos, pregunten por Luis Sifontes y digale que van de mi parte Rafael Palacios, de seguro que los atendera como reyes.Suerte con su proximo Toyota.

Satisfied Customer

4 de oct. de 2014

Great customer service, everyone was super friendly and didn't make you feel uncomfortable. Buying process was easy and they made sure you knew everything about your new car before you drove off the lot. Great dealership. I would highly recommend them to my friends and family.

CRISTHIAM GUADAMUZ

24 de sep. de 2014

I want to thank Mr.Jaime and Mr. Herland who help us to find a good deal according to our current budget limitation. They were incredible nice, flexible and A+ outstanding professional level to find a offer that meets our expectations. We are happy with our new Car and happy we got there at Toyota of Hollywood Dealer.

Junglo

17 de sep. de 2014

Simple, fast, easy experience in buying our daughter's Camry! Beautiful and safe first vehicle. Jaime Calderon gave me the deal he promised by phone!

CHERIAN51

17 de sep. de 2014

I am very satisfied with the service I received I would like to thank DENNIS A AGUILAR. He is an internet sales manager over their. he is very friendly not only that but also he help you to get best deal for your car. thank you DENNIS A AGUILAR.

Peggy Oxley

10 de sep. de 2014

I purchased my 1999 Toyota Solara from Toyota of Hollywood brand new and just now traded it for a 2014 Corolla LE. Robby Cone took care of me and he was very professional, knowledgeable, friendly and applied no pressure. I knew from my many years of experience with this dealer that I would be treated very well and from past experience, I know my future service will also be excellent. I intend to stay with Toyota of Hollywood for all future car needs. I recommend them in the highest possible way.

jurisvega

10 de sep. de 2014

I received a call this past saturday from Crockett, asking me to come by Toyota of Hollywood. He said he could significantly reduce my monthly payments of $340 for my 2013 Corolla, because I qualified for the "customer loyalty program". He insisted it was worthwhile going there....After driving over 40 miles to get there today, and after spending 2.5 hours of my time listening to a cheap car sales team, their offer consisted in selling me a 2014 corolla or camry (the 2015 model is out already in the market) trading in my car, making a $2,000 downpayment, with monthly payments ranging from $469 to $549. There is nothing wrong with my corolla, or with my credit.I guess they have the resources to waste my time, insult my intellect, and have the audacity to try to make me feel responsible for such a bad taste cheap strategy or scam to get customers buy their old cars... To my opinion, they are not to be trusted! Jose Vega

Margaret (Peggy) O

7 de sep. de 2014

I was greeted and treated in a completely professional, friendly, courteous manner. Throughout the whole process I was never pressured in any way. My representative, Robbie Cone, was totally knowledgeable, professional and completely helpful. He answered all my questions and explained everything to me. I would recommend Robbie and Toyota of Hollywood 100+% to all my family, friends, and neighbors. I will certainly go there in the future when the time comes for a future new car. I would also be very pleased if Robbie would be the one to assist me in all my future needs

A87

7 de sep. de 2014

Excellent dealer, service was very good and I bought my vehicle at an excellent price!

Marsha Delgado

5 de sep. de 2014

When I first decided to buy a car, I was so skeptical on where to go and what I wanted. I decided to go with a Toyota and couldn't have been more pleased with my decision. My sales person Ian Beck as well as Christina from the finance department went above and beyond to see that I drove away with a smile. Today I am pleased to say that I am driving a beautiful 2014 Camry LE and a big Thank You to the both of them for being patient and sincere to me. I would definitely recommend seeing Ian for your car buying experience!

MaureenC

3 de sep. de 2014

I have now purchased 8 cars from Toyota in 8 eights, that says quite a bit.

Thalie

1 de sep. de 2014

I am very satisfied with the service I received I would like to to thank Richard Jean Louis. He is a professional who knows what he is doing I would recommend toyota of hollywood it is the best for someone to buy a car the service big thumbs up for Richard Jean Louis

Diane S.

1 de sep. de 2014

Thanks to Ian Beck, Internet Sales, I was treated with the ultmost respect and given the best deal ever. Ian worked tirelessly in making sure I got exactly what I wanted and more. It was quite a busy day for all but Ian was attentive and pulled out all the stops. I walked away with a beautiful Toyota Camry 2014.5 w/more perks than imagined. Got the SE instead of the L version w/ tinted windows and the price was unbelievable. I am more than satisfied with Toyota of Hollywood and would recommend you seek out Ian Beck because he will work very hard in helping you with all of your car buying needs. For you Ian. Thanks again.

ambrumr

31 de ago. de 2014

I've been to many dealerships but Toyota of Hollywood is one of the best. The service is truly exceptional and the staff is very friendly. They work relentlessly to get you the best deal possible.

Sabrina

26 de ago. de 2014

Mr. Richard Jean Louis is an excellent saleman. I was always afraid of purchasing a new car with the lack of knowledge that I had in the past. Richard was able to teach me the importance of having a new car and the savings, the security and the peace of mind that provide me. I learn a lot from Mr. Jean Louis and he motivate me to the point that I encourage my friends and families to follow my steps by buying a new car. I am pleased to the point, with a blink of an eye, I will refer people to Toyota of Hollywood to receive the same service as me. Thank you so much, Mr. Richard Jean Louis. Keep up with your good customer service. Sincerely, Nola Pierre and Sabrina Thomas

Pasternack

22 de ago. de 2014

I came in to test drive a prius and then a corolla, after going on a test drive with Dennis I talked some things out with him and then went home. He stayed in contact with me but didn't call me everyday and push me. When I needed help he helped, but didn't smother, which as a new car buyer was something I needed. I compared prices all over the state, including a very cool completly green facility in clearwater, and nobody in the state would beat the price Dennis Aguilar was willing to give me. He works with the county initiative and being a teacher he was willing to help me out. The finance manager, Jose Oliu who worked with Dennis helped me get where I needed to be without pushing tons of options on me, but still explaining all the different stages and options but not forcing them on me. He stayed late and was professional, After I purchased the car within a week they made good on all of their promises, I showed up one day for help with the messenger options on the Corolla and Dennis wasn't there but another gentleman by the name of Bob E. Bob was, helped me out as if I had purchased the car from him instead, seemed like a great guy, knowledgeable and friendly.Finally I had leather seats installed and the man in charge, Sonny was extremely quick and professional, a clean and quick install with no problems and now my new beautiful car has new beautiful leather. Now the dealership is definitely old, and is definitely run down...but you can't beat the price or the service.

Drakelee117

20 de ago. de 2014

Dennis was very nice, been emailing back and forth before the visit. Gave us a really good price even took us to dinner after purchasing the car. Definitely will come back again if in need.

Juan Carlos Liau Kang

20 de ago. de 2014

This is the first time that I have a TOYOTA. Last weekend I went to TOYOTA with a Friend and we met with Richard Jean-Louis who gave us a little tour but the dealer and show us the different car. I decided to buy a TOYOTA COROLA S, and now I am so happy.Thank you very much for you help and good customer services Richard Jean-Louis.see you soon.

barry51

19 de ago. de 2014

I did my due diligence and decided I wanted a new Toyota. After doing extensive research I found only one salesman that I wanted to deal with, Bob E. Bobe. An honest and genuine car salesman! Who can imagine that!?! I went in, got a better price than anywhere online or in any advertisement and easily and happily got the exact car I wanted. Kudos to Bob and Toyota of Hollywood.

Monicabc2

18 de ago. de 2014

Dennis represents excellence in customer service. Good deals in a down-to-earth no nonsense approach with a focus on making customers happy. Kudos Toyota of Hollywood!

lwilliams8710

16 de ago. de 2014

Mr. Henry Avila was very helpful in the purchasing of my New Camry. I had planned to buy a used Camry but after showing me the numbers that fall within my budget I decided on a new Camry. The other team members were very helpful in processing the paper work. I would recommend Toyota of Hollywood and Sales Rep. Henry Avila. Thank you all.

Tiffany

16 de ago. de 2014

I entered Toyota of Hollywood with the expectations, of purchasing a Corolla instead of my dream car a Camry. After speaking with Sandra Molina, on of the sales representative, she listened very carefully to what I wanted and what I could afford, she didn't try to swindle me by fact talking me or half explaining any of the answers to the questions I had. I must say she gave me her undivided attention. I loved the fact that she wasn't just trying to make a sale, she really made my buying experience a great one. I would recommend my family and friends. I drove away with my brand new 2014 CAmry! My experience their was great, the entire staff was friendly, polite and professional. No one tried to pressure me into anything. Loving my Toyota.

ToyotaLove

14 de ago. de 2014

The team here was so helpful and quick with processing.Worth driving to Hollywood for my new car. After a final number was agreed upon, the processing of paper work was hassle free and so prompt. No waiting for hours for non sense.Absolutely loved it!

NewToyotaOwner

14 de ago. de 2014

This was by far the best buying experience ever for me. They were cordial, funny, and very helpful with the process. No unnecessary wait at all. Thank you Ray and Hernando for the quick turnaround.

MS

13 de ago. de 2014

Appreciate the marketing personnel in reconciling the deal.

Hugo

12 de ago. de 2014

I had a great experience at Toyota of Hollywood. The salesman serge was very professional and worked with me to make the deal happen. I would definitely recommend him and the dealer to people searching for a new or used car.

Sarah T

9 de ago. de 2014

Go see Bob E. Bobe He will take care of you from beginning to end. He is very honest. He made this experience so much easier. I do not think I will go any where else. I love my new car. Great customer service, great facilities. Thank you.

nossa20

7 de ago. de 2014

GREAT price. GREAT service. GREAT experience. I definitely recommend going to TOYOTA OF HOLLYWOOD. ASK for Dennis Aguilar!! You won't be disappointed. GREAT sales rep. He is the guy to go to!

Kenny C

30 de jul. de 2014

I am a big fan of Toyota, specifically the Camry line, so it's model I would like to continue driving. My previous 2006 Toyota Camry was totaled unfortunately, so shopping for a new car already carried a significant amount of stress for me, especially having an unsuccessful attempt at purchasing a 2014 Camry, mixed with a bad experience at Toyota of Homestead. Thankfully, I was assisted by the wonderful people at the Toyota location in Toyota if Hollywood. No beating around the bush, straight to the point, realistic and honest, standing firmly by everything promised and going out of their way to help me in my time of need. If this is the kind of help I can expect for years to come, then I know I will be happy for years to come.

george.ionita

23 de jul. de 2014

This is my third car I have purchased from Toyota of Hollywood and I am pretty sure I will purchase my next car from the same dealership. Why? Because the excellency of customer service and the quality of the cars. If you need to buy a car from this place then contact Richard Jean-Louis. Extremely knowledgeable, very kind and honest. He helped me to make the best choice for my budget without putting any pressure on me.Thanks Richard and Good Job!

Alexis5101

22 de jul. de 2014

Toyota treated us very well, happy to say received my first car, Robert Maldonado gave us amazing service in what suits us best car wise and financial wise no complaints over all great service and very affordable.

clarco

22 de jul. de 2014

I always buy a car form Jonathan, he always give me the best price I can get!!! no matter wihich dealership he goes we always follow him to get the best deal! I recommend him and Six Stars!!!

impossible

22 de jul. de 2014

THEY MADE ME PASS VERY HARD TIMEBE ALERT WITH NUMBER, THEY DO NOT GIVE INCENTIVES CHECK VERY WELL NUMBERS FROM PURCHASE ORDER AND FROM THE SALE, IN MY CONTRACT I DISCOVER THINGS AND THEY ONLY PUSHED AND TRETED LIKE I WAS IGNORANT, THEY DO NOT CHANGE NOTHIHING TO YOUR SIDE.THEY MANIPULATE WITH JUST ONE NUMBER AND THERE INCLUDE OTHER SERVICES, LIKE MAINTENENCE, WARRANTY , ETC TO INCREASE YOUR MONTHLY PAYMENT, THEY YOU REALIZE WANT TO CHANGE AND THEY DO NOT CHANGE YOUR PAYENTS.TERRIBLE AND HARD, I FEEL TERRIBLE AND DEPPRESSED, THEY REALLY ABUSED ME

Barry Morse

20 de jul. de 2014

Bob Bobe is a treasure. After speaking with him on the phone I did not want to deal with anyone else. In fact, I called and he was out that day and I waited until he came back so that I could deal with him personally. I'm glad I did. The man "Moves metal" as he puts it. I got a GREAT deal and had a good time getting it. The car is great and surpasses the expectations one has, even considering the excellence of said reputation.

msvee5

11 de jul. de 2014

If you are looking for a patient and honest salesman, come see Richard Jean-Louis. No pressure to buy, very knowledgeable about car I had and car I could buy. Made my choice got car 3 days later. Very happy with the new 2014 Toyota Corolla I purchased for my Mom.

Paula, Venza Owner

7 de jul. de 2014

In Sept 2001 I bought my 2002 Solara & love it!!! Well May 2014 a Woman ran a red light & Totalled my Solara. So now I had the problem of finding & purchasing a new car. I wanted to go a bit bigger in size & test drove every make & model crossover SUV. I had always had my Solara Serviced ONLY at Toyota of Hollwood All these Years. So I came in & saw Sandra Molina & she let me drive a Venza & I was Sold!!! It was perfect. I told her my budget, color, what I Wanted & Did Not Want in it & She found it for me & brought it for me to test drive. She did all the work for me & on June 2, 2014, I got me my Perfect Vehicle & Best Price & I Drove My New Baby Home!!! I should have known better & not wasted ALL the time trying other makes & models but I did & it makes me appreciate Toyota of Hollywood even more. They had & have a customer for life. Thanks Sandra Your the Best. Paula

kevin p

23 de jun. de 2014

Great experience, overall completely satisfied. I give it up for Phillipe, he helped us out in every way he could

Bettie Wright

5 de jun. de 2014

Everyone made me feel welcome. There were no tension on my behalf. Everything was explain very understandable. They made buying very reasonable. Very good job overall. They make it very comfortable

Lourdes Ferrer-Diaz

5 de jun. de 2014

I had an excellent experience at Toyota of Hollywood. The sales manager, Steve Ostrov, really knows how to take care of his customers. He introduced me to one of his top sales representatives, Sandra Molina, and she took care of the rest. Even getting me the fastest financial "car man" in Broward. He filled out those forms in record minutes and I was out the door. I will absolutely recommend Steve and Sandra of Toyota of Hollywood to all by friends.

DonotBuy123

5 de jun. de 2014

Worst dealerships ever do not buy your car here!! ! Me and my Wife went in to see a used car (2009 Toyota Corolla) that we saw on the internet, however, they totally ignored that and went straight to trying to sell me a new car when I specifically told him we did not want a new Car because we knew that is was going to be way too expensive for our budget as a first time buyer. Eventually, we were told that we could get approved even thought we did not have the credit for it. Then we start filling out all the paper work even after DENNIS AGUILAR WAS told that we did not want the car he continued to be very aggressive and unprofessional with his sales tactics! Soon after Dennis asked for our credit card, we asked what for and he said just so we can have it on file. My wife being gullible and trusting him she gave him the card for the deposit he said nothing would be ran until a deal was agreed upon. We then head over to finance and start talking number they were trying to help us with our budget but the number were not for our budget. We tell them that we couldnt make the payments and that we were going to go somewhere else, then Dennis comes running from left field and starts telling us that we should go look at used cars which is what we had told him initially. So we then head over to the used car lot that where we didnt like anything we saw, Dennis continued with his pushy salesman tactics and did not want to lose us as a potential buyer. We then left soon after Dennis gave us a call and told us that he had a better car and to come back tomorrow. 3 hours after leaving the dealer my wife when to go use her card and it was declined, we go and check her bank statement and it was 0!!!!!!!! I call Dennis and could not get a hold of him for 2 hours!!! After reaching Dennis I asked him why he ran the CC after he had told us that nothing would be ran until we came to a agreement. He soon after gave us a BS excused and told us once again to go back tomorrow to the lot. We go back to get the refund and we were not able to get the refund after 3 days!! PLEASE DO YOURSELF A FAVOR AND BUY YOUR CAR SOMEWHERE ELSE !!

Cat

4 de jun. de 2014

Faustino, our sales guy, was amazing! Super helpful and well informed. He did everything he possibly could to get us the best price and make sure we knew how the process worked. This is the 3rd car I buy from Toyota of Hollywood and I've never been let down.

wparr

31 de may. de 2014

mr. Ian BECK was a great sales person that is hard to find in todays society. The process was quick and hassle free . I recommend MR. BECK for all puchases of new cars

mriguero

30 de may. de 2014

Mr. Danny Rodriguez first called and left a very professional message regarding a great offer! I visited on May 26, 2014 and Mr. Rodriguez helped with a trade in and a purchase of a new car.I received a great service from Mr. Rodriguez!

Camry3

28 de may. de 2014

This is the third Camry we purchased from Toyota of Hollywood due to excellent customer service and great prices. We have gone to other dealerships to look but we always wind up coming back here when it is time to purchase. There is a big difference in the attention we receive here when compared to other dealerships. It makes us want to return each time. Mr. Bobe provided excellent service and was very personable. He answered all our questions with patience and in great detail. We would certainly buy another car from him and this dealership and would recommend both to our friends. I would rate our experience as excellent.

Yaas

28 de may. de 2014

The experience of simply test driving a Toyota Corolla turned into a high pressure sales pitch that lasted almost an hour. I had the misfortune of being targeted my Mr. Prince (I don't remember his first name) who accompanied me on the test drive back in March 2014. To begin with any dealership you go to makes a photocopy of your license and returns it to you IMMEDIATELY before the test drive. Toyota of Hollywood will keep your license ransom so that you are forced to go into the office to retrieve it. Once this happens buckle brace yourself because you will be hammered. When we returned to the office Mr. Prince baited me into running my credit. You can call it whatever you want and blame the customer since its their credit being run, but at the end of the day but Mr. Prince was acutely aware of what he was doing. After almost an hour of being attacked by this man into almost buying a car, at a price which was not even worth the ordeal btw, I was finally able to demand and receive my license back. This wasn't the end of it, however, as Mr. Prince chased me down in the parking lot to tell me that I shouldn't run my credit anywhere else since it would affect my rating. Even after I emerged from this Mr. Prince called me incessantly for days after even though I did not pick up. Only after I finally answered and firmly told him to stop calling did the calls finally cease. This dealership is so bad that on a 1-5 scale giving them a rating of even 1 would actually be doing them a favor. If I were an executive at Toyota I would be embarrassed to have this dealership sell my automobiles.

Lauro Arroyo

13 de may. de 2014

I purchased a 2013 Camry xle and I was very pleased with the price I paid, and the service I received from The sales people and manager. I got a decent price for my trade in and a great price for my Camry. I highly recommend Toyota of Hollywood to anyone looking for a new or used Toyota. Thank you Carlos Castro, my salesperson, and the manager that assisted me. Lauro Arroyo

sebquin

9 de may. de 2014

The seller was very friendly, he wait for us at the last minute, we arrived to Hollywood Toyota at 8:55 PM and the store closed at 9:00 PM, I finished at 12:00 PM and he was with us at every moment... Thank you so much Richard Jean-Louis I love my new car.....

carlossaa

27 de abr. de 2014

Initial oil and filter visit the car came out with a rattle which wasnt there before. When I took it back they fixed the problem and offered free oil and filter change for the inconvenience. Pleasantly surprised and very professional.

Joe

25 de mar. de 2014

They must be paying to have all the bad reviews filter out. Had my car fix 2 times and still have the same problem. They don't care after the sales.

Lewis14

23 de mar. de 2014

I took a 2008 Nissan Quest for a test drive I loved it and the price was right. My salesman was one of the biggest BSer's that I've ever met but I ingnored him knowing that the vehicle was being offered to me for a reasonable price. He told me with confidence that the mini van had 270 horse power and took regular gas. I looked it up on my smart phone in front of him and pointed out that it had 235 hp and that it recommended 91 octane(premium gas). I purchased the vehicle and paid in full and was promised that I would be able to pick it up the following day after they inspected it. This vehicle was listed for sale on their website. The following day I was told that the DVD player didn't work and there was a problem with one of the windows and It wouldn't be ready for another day. I called the next day and then was told that the vehicle wasn't going to pass inspection and that It had something wrong with the engine. When I drove it during the test drive it ran perfect. And when I was working on getting my refund put back on my credit card it was a large pain. Also for some unknown reason they just ran my credit without my permission when I initially paid with my credit card, this seems very shady to me. I wasted several hours at this dealership and from my experience I would only send my enemies there.

MiguelFacundo

22 de mar. de 2014

I leased a brand new Toyota Camry back in 2011; by the end of 2013 I started to get phone calls from the sales associates of Toyota Hollywood, telling me that I qualified for a trade in and that they will take care of the remaining payments and I will be able to get a brand new 2014 Camry, with no down payment. Of course this sounded very interesting, so I waited until my next day off to go to the dealership, once I got there everything changed, they wasted my entire day, and after they ran out of option that will only benefit them, they finally told me sorry there is nothing we can do for you, you should try again in a few months.very disappointed I returned home telling myself that I will never go back to Toyota of Hollywood (Fl) Not too long after that I started to receive phone calls again, this time from a sales person named Crocket, with by the way call me over a 50 times, trying to get my attention, until he finally did by telling me the following: I really want you to stop by I have a great deal for you!!! You will trade in your 2011 Toyota Camry (with 7 remaining payment left) and we will give you a brand new 2014 Toyota Camry SE. You wont have to put a dollar for down payment (because of my Toyota loyalty) and you will even have lower payment going from $360.00 a month (what Im paying right now) to $ 240.00 a month.. Well needless to say this sounded really good, so good that I had to ask him, are you sure that you can do that??? To what he responded of course I can!! I already even talk to my boss about it. So I finally show up and I asked for him as he told me to do so (Crocket), turns out that he send another guy to talk to me, (this after bombing me with over 50 phone calls), not a good start at allHow rude are you not to show your face to a customer that you had been calling repeatedly promising something that appear to be a great deal?? Instead he send this other guy Peter saying that he was really busy on the phone.whateververy rude, very unprofessional So this guy Pete tried everything on his power to make me put money down, tried to convince me to buy the xxxx car, and he even tried to get my wifes social security number. I told him that Crocket had promise me such and such over the phone, and that is exactly what Im here to collect, he went two or three times to see his boss, and finally return once again saying, Im sorry dude, there is nothing we can do for you, you should come back in a couple of months. I hope any of the so called upper management individual of this so called car dealership reads this review take cares of the situation so they stop losing business.. You need to understand that our satisfaction as customers it is in fact your future as car dealership, and that there is many other car brands and different car dealerships that will gladly take our business, with this stupid game you tried to pull on me, you lost me and my family (that all drive Toyota cars), and we wont be coming back to you and we will never get a Toyota again. You should have more respect for your customers; we make the difference in between a great dealership, and a not so good one such as yours I will make sure to run this review in all major websites, and all social media, to alert other and prevent this to happen to other potential customers I believe that successful sales business is fundamentally and ultimately based on human relationships and personal connectionsomething you need to teach your staff about.

Jodi Siegel

23 de feb. de 2014

Salesperson was very knowledgable and it was a painless process. She excelled in explaining the vehicle's features upon delivery.

danysmontero

21 de feb. de 2014

I want to thank Robert Bobe. As first time buyer, I was extremely pleased whit the customer service that Robert provided. He is very helpful and very knowledgeable. He put me as a priority before business. He was awesome to work whit. I highly recommend him and this dealership. Thanks again Robert for helping me out. I will definitely do business here again. Thanks,Danys Montero.

Deb

17 de feb. de 2014

I went in because my transmission went out on my car. The manager told me to come back doing the week when Toyota can get approved that they can do my car that still under warranty. They must be the worst service I ever seen. The right thing to do was give me a rent a car & fix the problem. I didnt waste my time by going to upper management. Wont buy another car from this company ever again.

TONY BORKO

8 de feb. de 2014

I BOUGHT A CAMRY XLE , PETE FROM THE INTERNET WAS THE BEST OF THE BEST , GREAT GUY , HELPD ME OUT AND GOT ME WHAT I WANTED NO STRESS , IF YOU GO TO TOYOTA OF HOLLYWOOD , ASK FOR PETE THE INTERNET MANAGER

dorothyketeldijk

15 de ene. de 2014

Mr. Richard Jean-Louis helped me find the right van. I am disabled and from the moment he started looking for what he had available he kept my disabilities in consideration. That is what really impressed me.He cared! I had bought my rav4 in 2008 also from him. After that experience I said he's a keeper. Very professional and caring. He's not there to just sell you a car, no! As he puts it: Trust me you're gonna love this car. May Jehovah God bless him and give him many more years at Toyota. He is an excellent asset to the company. AND I LOVEEEE MY CHOICE. Thank you mr. Richard!

John D

27 de nov. de 2013

I went get service one day before thanksgiving day and the guy at the service kiosk is not helping me at all. No one even bother to ask if I need help or what I was doing there, once you purchase the car from them they won't be service as good as they siad it would be

Kelly G

24 de nov. de 2013

I am speechless at the ease that buying my new Camry took... Amazing experience! SUPER friendly and the best was Pete... Thanks a Million for my new Camry!!!!!

Raheem Maliki

23 de nov. de 2013

If you really have to get in a new and reasonably priced car in a few hours, I couldn't recommend anyone else. The staff at Hollywood Toyota make you feel right at home. and they show you everything you're getting before you sign anything. Feel free to shop around i guarantee you will come back to Hollywood Toyota because there is no other dealership like that.

yhcast

21 de nov. de 2013

My first experience with Richard Jean-Louis was about 2 yrs. ago. I purchased a 2010 Camry, manual transmission from him. I had such a great experience with him, that when I decided to switch to a automatic, I seek his assistance again. He was so patient will all my questions. He wasn't hasty with pushing me to make a decision. I was able to fine the right car, with Richard's help, a new 2013 Camry LE. The next time I get a new car, Richard is the man to see.

Billy

17 de nov. de 2013

although it will never be a pleasant experience, buying a new car was actually tolerable with these folks. Sergey is a good man.

suzanne3032

16 de nov. de 2013

They were the absolute best I bought a 2001 toyota corolla like new with 26,000 miles for $4000 they said they often get in very clean cars like this because they have an older clientele that trades up. They were not kidding my car is perfect. Steve Ostrov the manager was really incredible and kept his word.Suzanne

kimmichan90

11 de nov. de 2013

Toyota of Hollywood is a great place to buy a car from. This is the second car I've purchased from this dealer and it was great. They worked out a deal that was just right for me and my budget with the car that I wanted.

pat lavat

11 de nov. de 2013

The associates working at Toyota of Hollywood are wonderful. Brian the service manager was very helpful getting my car fixed, and Yvonne the rental agent was so pleasant. I have to congratulate Toyota of Hollywood for having such nice and helpful people working for them. Pat Lavat

Corinna

10 de nov. de 2013

I got a great service by the internet manager Reynaldo del Rio. He spent a long time with me, was never pushy and very nice throughout the whole buying process and afterwards. He always made sure I was taken care of and answered all my questions. He even called a few days later to see how I liked my new car. Euly from the service department also took great care of me, making sure I won't have to wait too long with my 3 year old daughter. Everybody at the dealership was very nice throughout my stay.

Shantel E

5 de nov. de 2013

Sandra was excellent, she was knowledgeable and patient!! Will defiantly buy at Toyota of Hollywood again.

Patarmand

31 de oct. de 2013

Richard and I worked the whole deal over the phone and by the time we made down there from Port St Lucie all my daughter had to do is to go meet with the finance personnel to finalize We never had it that easy before my wife and I , we were so happy that I call Richard a week later and bought another new car from him and a third one is the way Richard we are coming down for the "highlander plus" get ready and from now on all my toyota buddies up here in Port St Lucie be getting their next ones from no one but you, I am already spreading the newsKeep up the good work we will see you soon

noutlopez

29 de oct. de 2013

Richard Jean-Louis was fabulous. Friendly and helpful - always answered all my text messages and phone calls and listened to everything I had to say. I think the dealership needs refurbishing and I was not completely happy with the initial appraisal for my trade-in. This was taken care of by Richard and a more appropriate offer was made. The car is absolutely perfect - couldn't ask for more. I also got several emails before I had the car in my possession to bring it in for service. So there is a glitch somewhere. Also got a letter saying that I was not approved for credit when I never asked for financing and paid for my car in cash. So I would definitely recommend Richard Jean-Louis without hesitation as he really tried to make me happy with my purchase and was eager to make sure I got what I wanted.

CorollaS

20 de oct. de 2013

I recently purchased a 2014 Toyota Corolla S. My salesman Jose was excellent! Not pushy at all and very nice. The process was quick and easy. I was able to get financing even though I had less than Fair Credit. I had no co-signer and they were willing to work with me. I absolutely love the new look of my Corolla and get compliments everywhere I go. I would reccomend Toyota of Hollywood to any of my family or friends!

Al

16 de oct. de 2013

The internet manager, Pete Borkowicz, was attentive and responsive to my inquiries regarding vehicle features and pricing.

Dollys C-- owner of a brand new Corolla 2014

14 de oct. de 2013

This was my first car shopping experience and I wouldn't have it any other way. Bob E. BOBE was very patient and explained the process to me the 20 times I asked him. I told him a few features that I wanted and right away he knew what car I was interested in without me having to point it out. I also feel he helped me get the best deal possible. Even though the process was a bit lengthy he managed to keep my 5 year old entertained, allowing me to concentrate on all the paperwork. On a side note, I saw him taking care of a previous customer; which makes me feel confident that if I ever have problems I can go back and talk to him. I LOVE MY CAR

Donna A

8 de oct. de 2013

We went to the dealership with an idea in mind of what we wanted. Anthony Damato could not have been better. He advised of all available options including colors. All along the way he asked us if we were comfortable and could he get us anything. He explained each step in the process and gave us a good idea of how much time each step would take. We love our new Toyota Venza. This is not the first car we have purchased from this dealership and it will not be the last.

Gary Ring

2 de oct. de 2013

I bought my toyota corolla on 9/27/13 and got excellent customer service. I had all my answers taken care of and was even given a free soda!!!. I previously had a prius which I also got excellent service with. Hollywood toyota is very customer service oriented. I would highly recommend them for purchasing a vehicle. My salesman was Manny P. and he was very helpful and excellent with customer service. Thank you again for a great experience. G. Ring

AAA

2 de oct. de 2013

I am very happy with the car, but the buying process was kind of long, however was shorter then other places that we just gave up.

Guidatori

2 de oct. de 2013

This place should be the set for a sleazy used car movie (except it's a new car store). The building, location, people all equal a SCARY DEALERSHIP. Let's forget about the fact that this dealership must be Toyota's biggest visual embarrassment... When you pull up there are at least ten salespeople (mostly smoking) waiting to pounce. It made me feel uncomfortable from the start. I made an appointment to see a car, showed up and guess what? The internet sales guy wasn't available and nobody else could help me because they weren't in the internet department and if they had helped me, it would be "stealing a customer". I would call it "helping a colleague and a customer", but not at Toyota of Hollywood. Apparently if a customer shows up ready to drive and buy a car, Toyota of Hollywood won't let you buy it. The receptionists were very nice but they can only do so much. The corporate office for Craig Zinn Group (Toyota of Hollywood owner) is across the street... Maybe they should visit this store sometime and look the ugly reality in the face!! GO SOMEWHERE ELSE!

Teacher

1 de oct. de 2013

Thanks to Mr. Kirk Henry and Mr. Jyorken Kennedy for a wonderful experience. As a first time car buyer, they both made the process manageable... Very professional :)

PaolaKB

26 de sep. de 2013

I went this past weekend in search for a car and I finally buy a 2014 Corolla S! David provided me with information about the car and also with it's competitors so that I could compare.The purchase was quick, and hassle free. Also thank you Richard (the finance manager) for the time and patience. I am happy with choosing Toyota of Hollywood and I wouldn't think twice of coming back. Paola V.

Maria M Salim

23 de sep. de 2013

I want to say thank you for your great service, Dennys the sale person was very nica, has allot a pation and always a wonderfull actitud. Thank you Maria M Salim- Beach

Ana

23 de sep. de 2013

I went this past weekend in search for a car and left with a beautiful 2013 Corolla S! I didn't feel pushed by dealers and they facilitated me with everything that I asked for. They provided me with information about the car and also with it's competitors so that I could compare. I am extremely happy with choosing Toyota of Hollywood as my dealership and I wouldn't think twice of coming back.

lamourc

19 de sep. de 2013

Richard Jean Louis was excellent and courteous. The financial person I met was professional, great customer service skills. Richard Jean Louis is the man. I was able to purchase a car that i like. The staff was corteous.

Vene Giufurta

15 de sep. de 2013

I love going to Hollywood Toyota, especially being a women going alone. I have always found them to be honest and not take advantage of me. When I realize I am not happy in the car, they work with me to find what I love. I highly recommend Hollywood of Hollywood! Get the Prius :)

RichardEdward

15 de sep. de 2013

Richard was very kind, knowledgeable, and easygoing. He was very busy but was able to handle me as well as his other customers. He provided me with a good deal for a good car.If you want a good person to work on a deal...than go see Richard!

Marie O

12 de sep. de 2013

I bought a 2013 Toyota Corolla and I am enjoying it very much. Thanks a lot to Mr. Norman Campbell and Mr. Mike Essa for their tremendous help and patience. See you in the future for my service. Thx again.

~Grateful Customer

9 de sep. de 2013

I was recently in a horrible car accident which lead to my 2005 Toyota Corolla being totaled. I had a short amount of time to find a new car with payments that fit into my budget which caused more stressed and overwhelmed on top of everything else from the accident. However, those feelings changed as soon as I went to Hollywood Toyota the care and concerned Clifton Budham. Clifton, treated my as his own daughter by hearing what happened, giving me knowledge and wisdom about the car he has in mind, as well as listen to what I can afford. He took every bit of time to worked VERY hard and with a great amount of care to find the car that will work. He went above his duties to even talk to the general manager about what happened and how can his team get me into a new car without causing me any debts or stress. By the end of the night, i drove away with a new 2013 Toyota Corolla with an amazing packet and feeling a load of stress off my back. Clifton, is one of many blessed angels that goes above and beyond. He cares more about a person then just a sale. Clifton even called the next day to follow-up on me as well as my new care. Thank you Hollywood Toyota but most of all THANK YOU Clifton.

Merlean

5 de sep. de 2013

I always hated the process of buying a vehicle, however, thanks to Mr. Matthew Elkadiri the internet salesperson, the purchase was quick, and hassle free. I most appreciate Mr. Elkadiri for keeping his word, that is very hard to find in today's society. All of my friends and family love my new camry and of course all of the credit goes to Mr. Elkadiri. I told my friends and family that whenever they are in the market for a new vehicle to contact Mr. Matthew Elkadiri at Toyota of Hollywood. I would never buy another vehicle from another dealership, Mr. Elkadiri has me sold on Toyota of Hollywood.

GUIDO PRADO

5 de sep. de 2013

excellent service and tencion of each of the people who attended

Elisabeth Srolovich

4 de sep. de 2013

This was the best experience ever. Buying a car is very difficult for me because of my age but Tony was so helpful that he guided me through all the steps in a very kind way and with a lot of patience .

Virginia

31 de ago. de 2013

I'm still in shock of my new and beautiful car! I went for an oil change for my 2009 Corolla and I went home with 2013 Corolla!! The people that I was in contact with were amazing, professionals, caring and honest. My sales rep Manny Pulido is the best! Thank you Manny for all your help and the way that you showed me that you really care! Mr. Herland Gutierrez, I like my car already! Blessings to all.

ida arza

29 de ago. de 2013

The experience was honestly it was incredible. Everyone was absolutely Amazing. The treatment of everyone that I came in contact with were very professional , nice, and most important honest. Thank you

Toyota Camry

28 de ago. de 2013

I received an excellent treatment and very courtesy attention and very fast and effective process.

Javiel

28 de ago. de 2013

It was a very good experience. Sierra and Joan were very nice to us. I especially want to thank Miguel limia who did an excellent job. Overall I recommend this dealer for anyone who wants to buy a car. South Dade Toyota is a scam. Specifically Daniela (internet sales). She told us lies to bring us to the dealer and then change the price. All there (south dade toyota) was a big lie. That's why we were so happy when we finally got to Toyota of Hollywood and bought the car. Again, thank you.Fue una experiencia muy buena. Sierra y joan fueron muy agradables con nosotros. En especial quiero agradecer a Miguel limia quien hizo un exelente trabajo. En general recomiendo este dealer para cualquier que quiere comprar un carro. South Dade toyota es una estafa. Especificamente Daniela (ventas de internet). Ella nos dijo mentiras para llevarnos a nosotros al dealer y entonces cambio el precio. Todo alli (south dade toyota) fue una gran mentira. Por eso nos alegramos tanto cuando finalmente llegamos a Toyota de Hollywood y compramos el carro. Otra vez, gracias.

Trini wens

27 de ago. de 2013

where can a returning customer turn in a lease, test drive a new car, sign the documents, get the info on new car, ready to drive off the dealership in under 2 hours. Well I did at Toyota of Hollywood. Thanks Sandra :-)

Trebit13

26 de ago. de 2013

Richard Jean-Louis was great to work with. Best experience purchasing a vehicle. He was very knowledgable and did not waste any of my time.

ezamora44

24 de ago. de 2013

I had a great experience at Hollywood Toyota. Danny was the salesman that assisted me and Danny went above and beyond to make sure that I left completely satisfied with my purchase. Danny took care real good care of me and I am happy that I was able to have such a great salesman like Danny. I will be returning in 10 months to see Danny for my next car.

Florence

14 de ago. de 2013

I was very pleased with the VIP program. My sales rep, Tony, was excellent. He made the process of buying a great experience. Normally I hate the process of buying a car but thist time the process was efficient and fast. Thank you, Tony,

ReinaFigueroa

8 de ago. de 2013

I went into this dealership to get an oil change and was upset at the serviceman and the fact that had a brake problem. Anyhow sitting outside upset Manuel came up to me very friendly and asked me if I considered re financing my car. Explained no I didn't want to and that I wanted to but a 2012 Camry but was totally turned off by the people in Lauderdale Lakes, Fl. I was really considering leaving the brand. It also didn't help the situation with the serviceman . After the fact I expressed that I don't want to bothered he stated to just give him a few minutes. So I did , long story short his claming personality and honesty helped me into the 2013 Camry . But that not before Hernando Osorio helped with the finance part . He was very friendly and caring. they went above and beyond and expectations. In the end I now have a beautiful car with a 10% lower intrest rate. shocking!!!!! Nothing close to what Lauderdale tried to get me to take .

Ingrid

2 de ago. de 2013

I would strongly recommend this dealership they went above and beyond to make it happen for me I traded in my 2007 Camry and walked out of there with a brand new 2013 Camry I am so happy Leo Valentine was amazing salesman and help me out out throughout the entire process and I got a great deal!!!!!! Love my new Camry!!!!!!!!!!!! Thank you guys. Great job!!! The financing department worked with me to make it happen. Many thanks and God Bless!!!

Jackie

31 de jul. de 2013

My buying experience was a bit stressful, but thanks to Jodie and Norman Campbell. I'm happy with my purchase .

soyyo816

30 de jul. de 2013

Richard was AMAZING! I am not too keen on Car Salesman, but Richard is not the common pushy salesman. He had a smile on his face, very accommodating and patient. After 7 hours, no lunch, no dinner a lot of car testing, he kept his smile and his amazing sense of humor. I actually can say that WE had a blast at the dealer. Not to mentioned that I drove in a brand new Camry fully loaded at an EXCELLENT price.I you are looking to purchase a new Toyota, please ask for Richard.....trust me you will not regret it! Thank you so much to an AMAZING person. God Bless my friend!

rlederer2

22 de jul. de 2013

Richard responded to my internet query, as did several other dealerships. I went to see what he had in stock and fell in love with the very first car he showed me...it had everything I wanted and even more. We worked out a purchase price that sounded good, but I had to convince myself and work out the finances. I went back the next day to make sure this deal was the right one for me. He was so helpful and did not pressure me at all, but did whatever he could so I could purchase the car I wanted. He knew I was in love with that car and had it all ready for me that day. They made me a deal I couldn't refuse. i had no idea I would be driving the car home that day and was so surprised that I could. He stayed with me until 10:00PM when all the other paperwork was finished...he set up the controls and radio/phone for me. I trusted them so that I never even drove the car before I purchased it. My first ride in it was to my home. Wow...how could I do that? But I had 15 years of good dependability with my Camry that i was leaving there, so I felt this one had to be just as good. Can't believe that I got a little tearful leaving my 1998 Camry, I felt it had another 100,000 miles to go. I'm looking forward to the same good experience with this new, beautiful car. Thank you Richard...you played a big part in making this possible.

raul74ve

14 de jul. de 2013

I went for a service for my car and lower my interest after one year with a Camry 2012,I knew Richard and he offered me an excellent deal for a Camry 2013 so I change my 2012 Camry for a Camry XSP 2013

migidi

13 de jul. de 2013

Great service by Adin Acevedo. I've been to modern/beautiful dealerships such as Headquarter Toyota walked right out. I'm not paying for dealer glam. Toyota of Hollywood doesn't have the glam but they have great deals! Definately recommend this dealership. Ask for Adin Acevedo.

nilduam2001

7 de jul. de 2013

I started working with Jodi after I was referred to her by Angela in their internet department. Let me just say that Jodi reinstated my faith in people going out of their way to help customers find the right car and get it to them at the right price. Unfortunately the only problem is there are "Managers" behind the counter who think every customer is the same and only thing that matters is their profit. I started my conversation with Jodi based on an online advertized special for lease on Sienna and Camry. I visited the dealership once but unfortunately they didn't have the right options on Sienna, they did have the Camry so we had to leave till Jodi could get the right trim/options Sienna. While at the dealership, unfortunately my wife and sons stayed in the car for a few minutes when we had arrived and they ran the ac/etc with the engine off and caused the battery to go dead. This was a very busy time for them and service was already closed but Jodi went out of her way to get us a jump, even though their jump start machine was not powerful enough but she tried her best to get the car up and running and asked for favors from other salesman to help me.A couple of days later they did have the two cars I liked and we went down there again. Me and my wife both took a test drive again and Jodi worked with us patiently. Then we decided to go ahead with the lease and I started discussing the numbers with Jodi. She made a few trips to the sales manager to see if the manager would come close to the numbers I was looking for. Leasing two cars in 1 day I expected excellent numbers. I have an excel sheet in which I created all calculations necessary to come up with lease numbers and I was guided by that when I was asking for the #s I wanted. Jodi even tried explaining my numbers to the manager who probably didn't agree but finally decided to meet with me.I told him what I wanted and he pushed a very high number. I told him that what I was looking for was based on my research and it was fair. Ultimately we came down to exchanging per month #s for all inclusive zero down lease. I refused his offer for $667 down plus $x per month and told him the # should be zero down and $x per month. so he says ok you got it we will give you zero down but the per months # will be $x+30, which effectively meant paying $400+ more for the entire lease than his own previous offer. Either his math was too poor or he thought that I cannot multiply and figure out what he was trying to pull. So after 1 hour of back and forth and having shown him on my excel sheet him how I came up to my #s the only trick this guy could think of was to try to fool me by adding the pork in the payment. My immediate answer to his offer, "Have a good a night!" and I got up. This guy didn't try to convince me further or say anything, he was willing to lose two car deal.The amazing part is I got my cars somewhere else for a few dollars less than what I had agreed to pay him. I feel very bad for Jodi who worked so hard to earn my business and get me the #s I wanted. Even after I told her I had leased my cars somewhere else she tried to maintain the relationship by inviting me to come down for scheduled maintenance which will be difficult since I live 40 miles away.If someone in management is reading this, please appreciate the work Jodi is doing for your company and I would recommend sitting down with the manager who was dealing with me and explaining to them that when you have a customer who knows a bit about #s, sneaking a deal with more money than you originally offered is definitely a no no!

venkateshca

3 de jul. de 2013

I worked with Matthew for selecting the car and for negotiations and he promised that he will get me the best price than any other dealership. I really liked his confidence and helping customers out of the way. He is a excellent professional and a great asset to Toyota of Hollywood dealership. He made my day and I drove my corolla on the same day. Excellent Service. Thank you Matthew again!!!

poundsfootprints

11 de jun. de 2013

We have purchased many a car over the years and the transactions never went as smooth and quick as it did with Danny. The information and promises he made on the phone the night before all were represented in person the next day. We more than appreciate his assistance, patience and honesty. This was a first new car purchase for our 25 year old daughter and both he and Mr. Kennedy in Finance Dpt. took the time to explain the process (several times) so she could learn and understand for the rest of her life how to complete a vehicle purchase. She actually lives on Orlando and goes to UCF, had gone to the dealership up there and left crying. She drove home here to Fort Lauderdale just for a day, as I was impressed with Danny's representation on the phone and his confidence he could help her.We will always remember Danny and Kennedy and will always direct anyone that asks to them for customer service.Hollywood Toyota Scion should be thankful for these men and their professionalism.Thank YouRobin PoundsAshlie Pounds6/11/2013

Autochoice

6 de mar. de 2013

Richard is one of the most wonderful people I've ever met and deal withHe would go on hundred miles for you to make your buying experience Easy and pleasant I would really recommend people to go there and deal with him very nice guyThanks for all your help and I hope we can do some more business in the near future

caseytravel

21 de feb. de 2013

On 2/20/13 we called Toyota of Hollywood inquiring about a used Sequoia. The Business and Development manager "Crockett" who answered, told us he had a Red 2012 Sequoia SR5 on the lot, with leather, sun roof, towing package, 5.7L V8 engine and 18,000 miles for $29,995, (a price that we reconfirmed over the phone!) We identified ourselves as being an all cash buyer, nothing to trade in, that we had driven 3.5 hours from the Florida Keys, and this was exactly what we wanted...(this was a great price which sounded too good to be true?). When we arrived, we were greeted by a very nice salesman, Paul, who went to the "Manager" Crockett, whom we spoke to on the phone, and then he lead us out to the lot to "find" this Sequoia. Guess what..."it must be out on a test drive...can I show you a new Sequoia?" (He was obviously nervous and uncomfortable telling us this). We politely declined and told Paul that we wanted to go back in the showroom and see when the car would be back. Paul then had us sit while he went to talk to "Crockett" . When he returned, the "new story" was that the Sequoia was under contract...which was amazing since it was available 30 minutes earlier when we called. We asked to see the car anyway in case the contract fell through, but the reply was the car must be at another dealership...so apparently in 30 to 45 minutes the car had a test drive, was moved to another dealership and had a contract on it! So...anyone reading this can see the true picture, and where this story is heading...CLASSIC BAIT AND SWITCH! The aforementioned SR5 never existed! The NADA Guide rough trade in value is $31,900, and the Dealers "clean retail value" is $39,400!...it was a price that was too good to be true! Paul, our nice young salesman was very apologetic and offered us two Toyota ball caps (which we declined.) We never did get to meet Crockett, and he would not take our followup calls, nor return our message on his voice-mail to appologize! DO NOT DO BUSINESS WITH THIS CLASSIC RIP OFF dealership. I am a long time Toyota owner (Solara convertible)...I love my Toyota...great product...but...this dealership is about as slimey as they get! Shop for your new or used Toyota elsewhere...they are great cars!

Autochoice

7 de feb. de 2013

Richard is a great guy With great personalityHe will do anything he can for you to be satisfied and make the deal happen I would definitely recommend him and I love dealing with him he's a nice friendly family guyThanksEli

Sequoia Platinum

12 de ene. de 2013

I was very pleased with my experience at Toyota of Hollywood. Weal and Nick were really helpful. The process was quick and very stress free. Thanks.

wrefll

23 de dic. de 2012

I have just purchased a 2013 Toyota Sienna XLE from Toyota of Hollywood and I feel privileged having met a worked with Richard Jean-Louis. Richard provided excellent service, was attentive to my needs and communicated well. Richard made time available to conclude the deal, even though it was his day off. He adjusted his schedule to meet my schedule. On delivery, the car was immaculate, his instructional guidance was superb and he would do anything to "blow away" the customer. I look forward to dealing with Richard again in the future.

RICHARD ANTHONY

29 de nov. de 2012

WONDERFUL EXPERIENCE!!! THEY TREATED ME LIKE I WAS A PERSON AND NOT A DOLLAR SIGN. FANTASTIC CUSTOMER SERVICE AND MY CAR WAS WELL CLEANED AFTER THEY DID MY USUAL SERVICING.

RICHARD

25 de oct. de 2012

I HAD MY TIMING BELT CHANGED AT THIS DEALERSHIP. I WAS TREATED LIKE A ROYALTY. NORMAN FRANTZ IS A GENTLEMAN AND HE DID EVERYTHING HE COULD TO MAKE THE PROCESS SMOOTH AND AFFORDABLE. AWESOME PEOPLE. AWESOME STORE; I HAVE TO GIVE PROPS WHERE NECESSARY!!!

irva

21 de oct. de 2012

Had a great experience with these two employees . Mr Bobe with his persistent text messages and calls every day finding out why I could not keep my appt. As per Mr Jean- Louis he is the best. He is very very patient. Thanks to Mr. Jean Louis , with out you I would not buy the car. He did explain and made me see the different aspect of my purchasing the car. Thanks again Mr. Jean Louis.I. Pierre Philippe

eddie.mendez.737

6 de oct. de 2012

My wife & I where very happy with the service and attention we got from Richard Jean-Louis....To me he treated us like family, very happy with the service,price & overallservice,Eric in finance was also very helpful and nice.Thank YouEdwin Mendez Camery Owner :)

mvertus

23 de sep. de 2012

Last saturday I went in to Toyota Hollywood to service my car. When I got to the service department everything that I needed done to my car was going to cost more than I could afford.I saw Mr. Jean-Louis, he sold me my first car. I explained my dilemma and he immediately started to ask me questions about my payments and how long I have had the car I was in. He told me that Toyota was offering special financing to their existing customers and if I was willing he would see if he could get me into a new car. I was not interested at first but when he explained that the new vehicle came with 3 years of service I told him to go for it. He spoke to the manager and got me the deal of a lifetime. On monday morning I went to the credit union that I bank with and asked them to beat the deal offered to me by Toyota. According to the representative at the credit union they could not even match the rate that Toyota gave me, let alone beat it. I was shocked...Not only do I love my new csmry SE, I know that I got an wesome deal from Toyota of Hollywood. So, Thank you Mr. Jean-Louis for all your help.

SE Limited

22 de sep. de 2012

We bought a used car from Richard and Toyota of Hollywood nearly 5 years ago & have been happy with it since. However, I was considering whether it was now time to trade it in. Knowing that Richard was still working at the same dealership, we sought him out and in his usual knowledgeable & patient way he walked us through the many options offered by the new 2012 Camrys. We are delighted to now be the new owners of an SE Limited Sports Edition with 4 cylinders that gets better mileage & better handling and pickup than my old 2002 6 cylinder Solara SLE! I am certain this would not have happened without Richard being the helpful person he is... Highly recommend him to anyone considering a purchase...

Tammy Ross

5 de sep. de 2012

Robert Bobe was extremely helpful and friendly. He made my car buying experience a pleasure! I would recommend him highly to anyone. Robert is truly a professional and honest salesman. I am so glad that I found him on the internet!

77Nicole

15 de ago. de 2012

I went to Toyota of Hollywood after having a very bad experience at another Toyota dealership out west. When I came to meet Mr. Louis, I was only interested in a used car with decent miles. I never thought I would be able to get a new car with ZERO miles. Well he made that dream come true. He took his time with me, never rushed me and I was able to get a brand new car! My fiance loved mine so much, we went back later that day, traded his truck in and he bought the same new 2012 Corolla as me but in a different color. And he wasnt even looking for a new car. Mr. Louis stayed with us until midnight, until everything was finished, and they close at 9pm but he never left. Then my mom saw mine and now she is getting one also. Overall Mr. Louis will find you the best deal for your budget. Im graduating grad school at the end of the year, and this just adds to my new beginning. Thank you Mr. Louis and thank you Toyota of Hollywood.Car I purchased: 2012 Toyota Corolla in Magnetic Grey.Car Fiance Purchased: 2012 Toyota Corolla in Nautical Blue Metallic.

dazzler0918

13 de ago. de 2012

Adin was great. He helped me a lot and even helped me decide on what color to get!!!! Very professional and helpful. A pleasure to deal with. When I turn in my lease I hope he is still there to help me pick out my next car!!!

rsamra

10 de ago. de 2012

I had the pleasure of working with Robert Bobe, the Internet Sales Manager, at Toyota of Hollywood. I was emailing Robert Bobe a month in advance of going to the dealership because I was out of town. Robert was very attentive to my car needs and always emailed me promptly with ideas and prices, not to mention the many chats we had the phone. When I did arrive a month later and was able to meet him face-to-face, I felt right at home with him. He was sincere and knowledgeable about the cars. I ended up getting more than I anticipated because Robert explained things so well. I brought a friend along and he even enjoyed the process. We ended up lunching together. After all of the paper transactions took place, Robert navigated me around the dealership and introduced me to the Service Dept. and Customer Relations. It should also be noted that I really enjoyed working with Said Alkhalaf, the Sales Manager. He was a great listener, very professional, kind and sensitive to me as a buyer. I liked the way Said and Robert worked well together; they are wonderful assets to the dealership! All in all, I was very pleased with the people I encountered at Toyota of Hollywood.

claudias

10 de ago. de 2012

Adin helped me through the process of buying my first new car and was very nice and very patient with me the whole time. He explained all the legal and financial matters that involved my new camry, and he made sure that I was happy with my car. He walked me through the lot 3 times to help me decide which car I wanted to get, until I finally chose my 2012 camry. I think he's outstanding when it comes to customer service, because he is more a friend than he is a salesman. I would definitely recommend this dealership, and I would send my friends and family to Adin.

dlore

7 de ago. de 2012

Adin was an amazing salesman!! He helped my mother and I both buy and lease a new car, and gave us fantastic offers. He really bent over backwards to make sure we were happy! I will definitely recommend this dealership, and especially Adin, to all of my friends and family! Thank you so much, Adin!

jwillmb

15 de jul. de 2012

Time is very important to me. I requested a quote for the vehicle I was looking for on the internet. After reviewing the quote, which indicated the price,serial number and options, I called Robert and discussed the total price. Two hours later I was test driving a vehicle with a few more options for the same price. Shortly after that I was driving my vehicle home with Robert following me, with my new purchased vehicle. Robert also suggested obtaining a quote for insurance with the representatives located at the dealership. It turns out that will save me a substantial amount of money. Robert was very helpful during the complete process. However most importantly was the time spent on the phone prior to the sale and making the trip to deliver the new vehicle to my home.

ashleysara

12 de jul. de 2012

Robert Bobe was awesome! After going to a previous toyota four times I decided to give toyota of hollywood a shot. From the beginning robert took care of my needs, anything I told him I wanted he accomodated me in the best way possible. He has a great personality and the first time I actually enjoyed dealing with a car salesman. The deal went smooth and I got exactly what I wanted.

lanr08

9 de jul. de 2012

The internet dept will try to assist you as much as possible. Thank you for all your help, I will let others know about your dealer,so that the too may receive the same great service.

davidgristan

15 de jun. de 2012

I came to Toyota of Hollywood to look for a used car. I met Mr. Richard Jean-Louis who explained me my options and suggested to consider a new car instead. I am so happy to say that was great pleasure to deal with Richard, he was extremely helpful and I eventually left the dealership with a New Car! It was a dream of my life to get a new car and Richard helped that dream to come true! Thank You, Toyota of Hollywood!David Gristan.

jose_mencias

14 de jun. de 2012

Adin, was an excellent, no pressure, honest salesperson who was a pleasure to deal with. I communicated with him mainly through email since I live over 1,000 miles away from the dealership and because that was my preferred way of communication. His approach, and his honesty, was what ultimately led me to use Toyota of Hollywood to purchase my car rather than the dealership that is 50 miles from my home but was less than honest. I would buy again through Adin despite the distance I had to drive to get my vehicle home. Incidentally, the driver who picked me up at the airport (Jack) was extremely friendly and welcoming as well.

gracejanine

7 de jun. de 2012

All the employees were very very nice but Richard Jean-Louis was especially warm and friendly and....persistent. I originally made contact on line and Richard was my contact. He called and called and we finally came in and to our delight we met Richard who was sweet and agreeable and patient all through our car purchase even to the very and when we walked out at 10:30 pm on Saturday night and there he was with our new Prius shining and gorgeous and he stayed to teach me the dash board and accessories . What a doll. He is the best !!! What an asset to Toyota of Hollywood.... along with Efram (I hope I got that right) in the finance/closing dept so efficenct and fast and pleasant and the young lad Hamlet in the insurance dept. Very very pleasant and fast as well. It was, in all, a very very plus experience.

romeneus

3 de jun. de 2012

Because of the good qualities of services Toyota of Hollywood provided there and the positive attitudes towards the custermers.Also,I will recommend Richard Jean-Louis to my friends and my family.Thanks.....!

Hadster

3 de jun. de 2012

I am satisfied with my deal at Hollywood Toyota. The personel was very helpful and friendly. I would choose this dealer for any upcoming deal as I would recommand, and encourage any family and friends to Hollywood Toyota.Keep up the good work.Regards,Hadley.

av1509

29 de may. de 2012

i was driving on 441 looking for a great deal of Honda or Toyota, the minute i walled in toyota dealer, robert bobe start talking to me in to lease a toyota corola , he convinced me to lease the corola, i'm verry happy with his service from beginning till i left with the car , he helped me on every step , robert is a great sales man and good personality to deal with, from 1-10 robert gets from me 12 :-)thanks and i will recommend to people i know,avner elimelech

LouisPrius

28 de may. de 2012

I recently purchased a 2012 Toyota Prius with the assistance of Mr. Eddy Ramirez. I found Mr. Ramirez to be very straight-forward in his approach, and he respected my rights as a consumer. Mr. Ramirez valued my time. He made himself readily available on his cellular phone and no question went unanswered. I appreciate that he kept me reasonably informed throughout the process. His knowledge of the product is very impressive. Mr. Ramirez is a gentleman and displayed genuine concern for my purchase. He strives towards full customer satisfaction and surprisingly, loves his job. Most importantly, Mr. Ramirez was willing to compromise during our negotiations, and as a result, the purchase agreement was mutually beneficial. I thank Eddy for his time, and I appreciate that he valued my time as well.

DebUV

21 de may. de 2012

I researched online details for a New Scion XB versus a Kia Soul and the Nissan Cube. Scion of Hollywood was so prompt with information that I went to that dealer first. I met with Angela who introduced me to Norman, he was very information and after I drove it, I knew that the vehicle I was getting. I received great service and a free dvd player with my purchase, wow impressive. My son loves my XB though he think he just loves watching movies in the back seat. Thank you and I will send anyone I know their way.

Thedougspot

21 de may. de 2012

I was commenting how happy I am with my new Prius to my father in-law, who thought I had decided against getting one. As The previous dealer i went to didn't have a Prius c on his lot so he just kept pushing the top end model, anyway Bob spent the better part of an afternoon making sure all my questions and concerns were addressed.Go green in comfort

DebUV

20 de may. de 2012

I researched online details for a New Scion XB versus a Kia Soul and the Nissan Cube. Scion of Hollywood was so prompt with information that I went to that dealer first. I met with Angela who introduced me to Norman, he was very information and after I drove it, I knew that the vehicle I was getting. I received great service and a free dvd player with my purchase, wow impressive. My son loves my XB though he think he just loves watching movies in the back seat. Thank you and I will send anyone I know your way.

Dear883

18 de may. de 2012

Went in to buy a used car. They gave me a great deal. Instead of buying a used car I bought a brand new one. My salesman Robert. Bobe was very helpful, polite, honest aend friendly. I recommend him and the dealership to anyone who would buy or lease a toyota.

Danimarle

14 de may. de 2012

Great buying experience! Car was delivered to my house while they did all the paperwork i left and waited for them to be ready and deliver the car. Thank you Edy

dominiNYrican

8 de may. de 2012

I was a bit skeptical going in, as I was looking for a deal on a used Acura, but I was assured by Richard he could help me. He found the perfect car for me, and with the help of his team, they were able to keep me within my proposed budget. They were able to get me a better rate on financing and an excellent price on a vehicle that I otherwise would not have considered. Many thanks to Richard and the team at Toyota of Hollywood!

jtorres11

1 de may. de 2012

Richard was amazing! I bought my car yesterday from him and would come back, as well tell others. From the start he made sure I understood everything. He gave us a great deal and the car I wanted. Thank you from Jessica and Robert Torres.

alaurenceau

30 de abr. de 2012

At Toyota Hollywood there is no one more extravagant in sales than Richard Jean-Louis. Richard has been very helpful towards my family and I with assisting us in purchasing a vehicle from toyota. He is extremely helpful and a great person at heart to negotiate the best option for your needs. I would highly recommend him to anyone.

Ana2012

25 de abr. de 2012

That was my first time buying a vehicle from a Dearleship. Before I had got my car we tried a few and none were as helpful as Richard. He has very good customer service, he followed up right away to our request, friendly, he answered our questions. No complaints about his service. Most of all we felt like we could trust him.

janeeire

24 de abr. de 2012

I just want to make sure that you have received my review and comments for Matthew Elkadiri, since I sent it last week and have not seen it posted. Simply reiterate that he is an excellent professional who devoted a lot of time and patience to my deciding which car was best for me. I bought a Toyota Corolla two weeks ago and I am extremely happy with it. Manny thanks Matthew.

Gerijohns2

20 de abr. de 2012

Thomas was GREAT to work with. He was very knowledgable and patient. No pressure. He helped me make a decision between two models by pointing out the pros and cons of each and letting me decide. The best part was that I left happy and not feeling as if I had been pushed into anything. I would enthusiastically recommend him to anyone who is looking for a no pressure car buying experience.

suley723

19 de abr. de 2012

I went in to Toyota of Hollywood looking to purchase a new 2012 Toyota Corrolla and i was surprised to see how well i was taken care of and how they were able to meet my needs in my financing and making it easy and convinient for me. I was recommended to go to Toyota of Hollywood and will definitely do the same to my friends and family.Thank you!! i'm super happy with my new car!

mmellish

17 de abr. de 2012

We came to the dealership without an appointment shortly before closing time, even though it was late, Matthew suggested we go for a test drive. We liked the car and Matthew helped us to negotiate a fair offer which was accepted. The next day when we came to pick up the car there were some problems with the title, so at a personal cost to himself he made sure that we had the paperwork on time so that we could keep our schedule. Matthew was outstanding in finding what we wanted and making sure that we were satisfied, and we would highly recommend him.

gordonivanoski

10 de abr. de 2012

Thomas Mills was very knowledaeble on the Prius cars.We test drove different models. They were kind and worked with us on the price. They met our needs in every way. The financing was quick and they were helpful in getting the insurance changed.

john liang

8 de abr. de 2012

My Name is John Liang am I am a loyal Toyota customer since 1976. I have been shopping for a new Toyota Truck and visited numerous dealership. I finally made contact with Mathew Elkadiri through the internet. I found him to be very honest, straight forward and friendly person to deal with. He was always aware that my time is precious. Mathew makes his customer feel at ease and not feel pressured. I did buy a new 2012 Toyota Tacoma 4 door double cab PreRunner at a very good price. I traded my old Tacoma and drove out with the new Toyota PreRunner in record time. I would definitively recommend him to all my friends and family.

miamimom

7 de abr. de 2012

Refreshing buying experience at Toyota of Hollywood, I love my new Rav4! I was shopping for a small SUV, it needed to be good on a gas, spacious and reasonably priced! I compared the CRV, Rogue and Rav4 online. I decided to go with the Rav4 Model because of the great reviews from consumer reports and chose Toyota of Hollywood because Norman and Angela emailed me quickly with the lowest price. I drove from North Miami to Hollywood and they have everything ready to go when I arrived. They new I was coming in with my daughter after work and would be pressed for time. They honored their word, got me in and out and the finance manager was informative and not pushy. This was the best car buying experience Ive ever had and I definitely tell everyonego see Norman Campbell at Toyota of Hollywood, he is great!

Sunshine

6 de abr. de 2012

Dan Metts is a terrific service advisor. He always looks out for the customer's satisfaction. Additionally, all the repair work is done great.

mcalante

6 de abr. de 2012

I went to toyota of hollywood because I already had purchased four toyotas in the past so I am familiar with how great toyota is. Matt was so excellent as a sales person. I wasnt quite sure which car I wanted. he was very patient with me. I only had a specific amount of money and Matt was able to make the deal for me. thank you Matt. I will always come back to toyota of hollywood and hope Matt is there. marie calante.

Susielea

2 de abr. de 2012

Very efficient and knowledgable. Personable and understands what the problem might be. Eager to get the customer serviced and out the door. Willing to go the extra mile.

davidmarcia

22 de mar. de 2012

I went to several Toyota dealerships searching for a good deal on a Toyota Prius prior to Toyota of Hollywood. I went to meet with Maxzuel Martinez (without an appointment) who had sent me many e-mails after I filled out a questionnaire on line. He was not in on the afternoon that I went so I met with Matthew from internet sales. He was very professional, polite and made every effort to meet my requirements as a car buyer. Compaired to the other dealerships, my wife and I were impressed by how professional everyone was. From our first contact with a sales representative outside in the parking lot, to Matthew handling our purchase, the manager Jorge and the loan officer Eric. Everyone treated us with respect and explained all aspects of the paperwork, and answered all our questions and concerns. Having purchased cars in the past and as a customer buying a new car I always believe there is a better deal to be made. Having stated that, I was satisfied with the deal that was made with Toyota of Hollywood. The other dealerships were not willing to meet my requirements, nor beat the cost.PS Maxzuel Martinez arrived for work after the sale was completed. Even though he was not involved with the actual negotiations, he was instrumental, with his persistant e-mails, in bringing us in to your dealership. He introduced himself and made sure we were completely satisfied with our purchase and made sure we would contact him if there were any problems. Although purchasing a car is very stressful, your dealership made it much more enjoyable. Thank you all for your help and professionalism. David & Marcia Cappellazo

BarackMontero2

22 de mar. de 2012

I bought my 2012 toyota corolla at toyota of hollywood.customer service and sales staff are exceptional, I recommend Toyota of Hollywood to everyone! i got one of the beast deals of my life,Mr. Brian Watkins was very very patient with me while i decide what car to buy. Mr Kennedy in the finance department helped me work out the numbers and gave me a good finance plan. He was very friendly and help me out to get a good monthly plan payment. Friendly environment, military friendly and they have different discounts.I recommend this place to all my friends every time they asked me for an excellent place to buy a car.

sagnrag

22 de mar. de 2012

I spoke to a few different dealers before calling Hollywood Toyota and received many differing quotes, Max , not only quoted a price but was a good, qualified salesperson, but quite knowledgeable about Toyota. After completing our firstcontact he followed-up by calling an convincing my wife an me to visit the showroom. The rest is history. We bought a new 2012 Camry LE. We left the dealership with the new car and very happy that Max took care of us !!!

Jnikkim419

21 de mar. de 2012

I worked via internet and email first with Angela Serrano. She provided me all the information necessary for my purchase. I was able to do the majority of my sale from the comfort of my own home. I was unable to get to dealership while Angela was still in the office so she handed all my information over to Tommy Mills. They had the vehicle I chose already detailed and ready for me at the dealership. Tommy even took the time to teach me how to use the new touch screen radio on my brand new 2012 Toyota Camry.

trinidiamond

20 de mar. de 2012

We been searching around for a car for 6 months and was tired for all the sales pitch that all of the other dealerships was giving us . After having a friend that had a background in car salesmanship help us filer out fakes. i was searching online and came across Toyota of Hollywood i spoke to Sandra Molina and she was great and quick with answers, my wife and I decided to go in and see what they had to offer. Sandra was great she help us out to the best as she could and worked our budget so we could afford the car ( I know cause I had my phone out add up the numbers to see if It was the best choice to make ). Sandra and her Both assistants are on our Christmas list and will return for our next car and already refer them to a lot of our friends.

shermdogg

20 de mar. de 2012

Frank was very cool and collective for a early Monday morning!The dealers i have dealt with in the past especially on Mondays were very unorganized.It is refreshing to have been treated with professionalism.

marquez5760

20 de mar. de 2012

I have recomended other friends who bought last year friend #1 julio sanchez #2 juan garciaAnd my self jesus marquez. I like the friendliness. I did not get push to buy a car by the salesperson. I plan to upgrade thisYear. hope to get a good deal and I will continue to refer my friends.

awg144

19 de mar. de 2012

John took the time out of his busy schedule to discuss with me how to resolvethe current problem I'm having with my 6 disc CD player including somealternate solutions.

margaret jeanpierre

19 de mar. de 2012

Management and staff very unprofessional. They promise one thing and deliver anotherUnless something drastic changes I maynot purchase another toyota from Hollywood Toyota.

petersobel

19 de mar. de 2012

Super Deal! No Hassel! Call them, go over see the selection of vehicles and decide which one to drive out of the dealership with. They will work with you to make this happen.

RonHady

19 de mar. de 2012

The experience was friendly, quick and easy. Both parties came to a mutual agreement that satisfied both parties. Have bought four vehicles from this dealership and will go back again.

Virginia13

19 de mar. de 2012

The service department employees were very helpful and the service was excellent. My car came back clean and happy.Thanks again for the great service

kvargas

19 de mar. de 2012

Sandra Molina and her staff is a pleasure to work with. She makes the dreaded buying a new car feeling, a good experience. I'm looking forward to buying from her again!

macarenita

18 de dic. de 2011

Their interest is in selling and not in helping the customer. The reason I visited the dealership was to get a lower rate on my financed car and ended up being pressured and talked into getting a new car. Jorken Kennedy did not listen when I explained it would be quite a hardship for me to pay a higher monthly rate, but his interest was to sell a car. I ended up with a higher monthly rate and owe double what I owed before. Shame on you Jorken Kennedy and Toyota of Hollywood!

Diane Ballard

15 de dic. de 2011

Had a great Black Friday experience and we LOVE our new Camry Hybrid!! Our salesman Mike was informative but not the least bit overbearing. we look forward to many years of grear service from Toyota of Hollywood!

joujou47

15 de dic. de 2011

I would like to comment about the pleasantness I feel whenever I enter Toyota of Hollywood everyone is very friendly and courteous, one person stands out is Mr. Brian Singletery in the Service Department, he is very helpful and knowledgable about Toyotas. I recommend this dealership to all my friends and family.

ddel2001

13 de dic. de 2011

LOVE THIS PLACE!!! GREAT CUSTOMER SERVICE :)..AFTER GETTING MY CAR I LITERALLY JUST STOP BY TO SAY HELLO.EVERYONE IS ABSOLUTELY GENUINELY NICE..I ALSO GET MY CAR MAINTAINED AT TOYOTA OF HOLLYWOOD AS WELL AND ITS FAST AND ALSO REASONABLE.

bluescionowner

12 de dic. de 2011

The employees at Toyota of Hollywood try to be very helpful and our salesman was totally helpful and patient.Once you sat down with the financial person there was the typical dealership pressure to finalize the deal no matter what-if you said you had appendicitis they wouldn't have let you leave until you signed on the bottom line! When you drove out you were totally drained and exhausted. The salesman made some promises that were promptly and cheerfully kept when I came back. And I really like my new car.

bendayan

12 de dic. de 2011

I have bought five cars there and take them to service there and I have always had a pleasant experience. They are always friendly and helpfull

amckenzi

11 de dic. de 2011

Frank is always able to accomodate me for service, with ot without an appointment.Last visit I only had a short time available and Frank was still able to have the service performed.

leigh409

11 de dic. de 2011

I had a very good experience when I visited this dealership. They were very attentive & friendly. When I took my car back for routine maintenance, the staff was professional & courteous. I am satisfied with the overall experience, although I think the vehicle I purchased was a little overpriced & I wish they could have worked with me a little more, otherwise, a great experience!

rsn07

11 de dic. de 2011

I brought my 2010 RAV4 in for service under warranty on or about June, 2010 shortly after my purchase, the left side of the front bumper had separated a noticeable amount from the left fender, the repair was performed by using a type of glue to joint both parts together, the lite colored glue could be seen inside the gap, in a vehicle that is dark green metallic. It took 3 days to perform such poor job in a car that was brand new.I contacted the service manager whose name I can not remember, he promised to get back to me with a resolution to the problem, but he never did. I had to bring the vehicle to another dealership to correct the problem. That lack of regard for a customer concern can not be rewarded with a repeat customer. Toyota of Hollywood is NOT the only dealership in town!!!

Atiya89

10 de dic. de 2011

I recommend Toyota Hollywood because of great customer service, great work ethic, and natural willingness to help consumers who are in need of help. The moment I enter into Toyota Hollywood I am helped immediately. While shopping, I can enjoy there fun activities out site there offices. The employees are always with a great attitude and fulfilled my needs. I got the precise car I always wanted along with the perfect color. Best of all, I was given the keys and I was able to take hope my baby aka Scion Tc. Every other dealers makes buying a car complicated. Toyota of Hollywood was quick, simple, stress free, and easy. Thank You!!!

angel5

10 de dic. de 2011

The service was very good and the timing was reasonable. The service agents were attentive and showed genuine concern. I especially liked the ability to be dropped home while the care was being serviced and then being picked up when the care was finished.Thank you Toyota!

gfor2048

10 de dic. de 2011

After having a Tacoma TRD Sport crew cab for several years, my family and I wanted to purchase another Toyota truck. My wife and I went to several other Toyota dealerships looking, but was treated like dirt! I almost purchased a Ford F-250 instead. However, I walked into Toyota of Hollywood and I meet Sandra Molina! She was awesome. Very polite and understanding and helpful. She went above and beyond in every way possible. Toyota of Hollywood didn't have the truck that I wanted but Sandra found one and had it brought to Hollywood. There was no pressure at all. I also traded in my 2007 Tacoma and was given top dollar for my trade. All I can say is Toyota of Hollywood has earned my business for many years to come. Sandra Molina made my experience purchasing a new vehicle the way it should be! No hidden fees no arguing or games. Hats off to you Toyota of Hollywood.

Linda Stanic

10 de dic. de 2011

I have been doing business with Toyota of Hollywood for 12 years. After buying my Toyotas from them, I have used them exclusively for service. The service I receive has made me a loyal customer. As soon as I drive into the service center, I am immediately greeted by a service rep. The quality of service is excellent and they act like they value my business. The service reps are always very friendly and even give me a car wash. I leave with my car in great shape and lookin' good, too! I would not go any other place for service!

dnaldlne

10 de dic. de 2011

Purchased my first Tacoma at another Dealer in Delray Bch. all went seamlessly back then. When I decided to replace it with a new one I went back after getting a price I liked .After arriving at the dealer all that changed! So I started shopping around at different Toyota Dealers. Almost put off the buying a new Tacoma altogether.Until I got in touch with Sandra Molina at Toyota of Hollywood. No hassles, no Stress. She told me what the price would be, and that is what I paid! The Tacoma, with color and option I wanted, it had to be ordered! No problem and at no Extra cost! Like the way other Dealers wanted adding to the price.. In fact I almost drove off the lot, with my new Tacoma, to find out it didn't have a certain option, which I wanted! No Hassles to keep that one, she simply squashed that transaction. And reordered My Tacoma!! I can't say enough how happy I am with Toyota of Hollywood, And How pleasant it was having, Sandra Molina, and her assistant working with me. It was the best, now my wife takes her RAV 4 and me my Speedway Blue Tacoma up to Toyota of Hollywood for service. I will recommend Sandra, and Toyota of Hollywood to family and friends.. When its time for another Toyota I will be going back to Toyota of Hollywood

anniemt

9 de dic. de 2011

Everyone was very helpful, making my buying eexperience significantly less streesful. I did not feel pressured and was given plenty of time to make a decision of which car i wanted to purhase. I would most certainly recommend Toyota of Hollywood to everyone.

frichards7

9 de dic. de 2011

My experience at Toyota of Hollywood was good and the salesperson that assisted me was fair. I gave an overall rating of "good" for the dealership because my experience in purchasing a used car went as good as purchasing a used car from a dealer could be.

wanwit

9 de dic. de 2011

I have gotten 2 new cars from this dealer. Service was very good. Sales person knew her business. From the sales people, finance and service I was treated very very good. I will return to this dealer and have told frienda to go there.

enolagay

9 de dic. de 2011

Dealer guarantee's his used car sales. This I can vouch for: as my car had problems immediately aftr purchase, and they honored their word, and fixed the car at a significant cost to them -- since it took 3 visits to correct the problems!

asaad

9 de dic. de 2011

i gave this dealer a 4 out of 5 because i feel that most of the employees try to make your visit the best visit you ever had. but some of the employees dont really care.

rickbdov

9 de dic. de 2011

I am a longtime satisfied customer of this dealer and find the staff to be very friendly and the car is always serviced to perfection.I am always promptly taken care of(by previous appointment)and am always confident that my vehicle is in optimum operating condition.

Barbarita Martin

9 de dic. de 2011

The last time I bought a car was 22 years ago, so needless to say, I was very nervous about purchasing a new car. The employees at Toyota of Hollywood were wonderful. They were very courteous and very knowledgable about the different types of cars. I had been to several other dealers--Honda, KIA--but felt that Toyota offered me the best deal and the best price at the time. The only reason I rated the price of my RAV4 as good and not great is because I bought the car between promotions and, unfortunately, didn't get the 0 percent interest offer that was offered some weeks later. However, the price was still less than what I was quoted for a car at the Honda dealer. I am very pleased with my purchase and am looking forward to my first courtesy oil change and car wash :)

auntdoddyno1

9 de dic. de 2011

I feel that they charged me too much for the car and I could have gotten it cheaper elsewhere. Daniel,the salesperson was fantastic,but limited by what he could do. I even found the internet price and went back with it and was given the difference.Why was it not given in the first place? I also could have gottne a better finance deal.

Jane Congdon

9 de dic. de 2011

It is comfortable and reassuring to visit Toyota of Hollywood for service on my Camry I bought there. "My" sevice writer, Danny, knows me and my car, knows what service I am due to have and personally explains to me what and why each service procedure needs to be done. No matter what my questions are he takes them seriously, understands what I want to know, is knowledgeable, courteous and efficient. I know when I leave Toyota of Hollywood my car has been professionally and completely serviced and is safe for the many trips I take alone over the state.Too often, a woman is treated as less than capable to understand the work done on a car. This attitude does not exist at Toyota of Hollywood.

tennislady17

9 de dic. de 2011

I was treated exceptionallly well and the whole process did not take too many hours.Everyone was very helpful, friendly and cooperative. It was almost a pleasure buying the car that I wanted.

msivonne23

9 de dic. de 2011

I love, love, love, Toyota of Hollywood. They do it big every summer, there awesome. Exellent service. They helped me get finance for a car when no one was willing to work with me. Thanks Toyota of Hollywood.

Virginia13

9 de dic. de 2011

At this time I don't remember the person's name that help me to purchase my new car in March. But she's the person who deals with the School board employees thru the credit union. She was very pleasant and gave excellent service. Give her a raise....I will definately recommend her to friends and family.

barryatlas

9 de dic. de 2011

We have leased seveeral vehicles over the years from Toyota of Hollywood for one reason: Sandra Molina. She is a very professional person to deal with and for this reason gets our repeat business and recommendations. There are Toyota dealers and other dealers that are more convenient than Hollywood. Others have better parking. Nevertheless, we continue to lease our cars with ms Molina.

gijo

9 de dic. de 2011

first they agree to give us in one price then they took our money. they ripped us off i felt cheated and felt terriable. And we reach out for help they didnt do any thing to help us .

laweldon

9 de dic. de 2011

I absoultely love the Toyota of Hollywood Service Department. Dann Metts and team always treat me with courtesy and respect and are fast and dependable. They are knowledgeable about my car and always tells me what service is truly needed and what service could wait if I don't have the time or resources. In the 8 years that I've owned my car, I have never once experienced poor customer service or have had to take my car back because a job wasn't done right the first time. Without a doubt, every new Toyota I buy will be from Toyota of Hollywood. The sales team is nice, but the truth is, once the car is yours, their part is done. Service and maintenance is the constant for a car, and the excellent service and maintenance of Dan Metts and his team at Toyota of Hollywood's Service Dept is the reason I won't take my car to any other dealer for service and wouldn't think of buying a Toyota from any other dealer.

toynova72

9 de dic. de 2011

To sevice statring from sales with marie and sevcie dept with danny and frank make all the worth while. marie greets us everytime we go to the dealer. I've bought three truck/suv there.

ahein

9 de dic. de 2011

I have been taking my car to toyota of Hollywood for many years. This is my second Toyota car that I owned and I will continue to bring it to Toyota of Hollywood for service.My Service Rep is Danny Metts, he is the reason I keep going back to Toyota of Hollywood for service. Never had a problem with him whatever I need done to make car he makes sure is done correctly and maintaines my car in perfect condition. I bring my car there knowing that I will be safe on the road.My husband and I are thinking of getting a new car but I hesitate buying a different brand then toyota because I don't know if I would like their service. I am very confortable the way toyota of hollywood runs their maintenance service. I always know that I can count on getting a ride to work and back home. The people are pleasant and never had a problem.I am very happy with Toyota of Hollywood,

willb2003

9 de dic. de 2011

Worked hard to get me in the car i wanted but didnt stop there made sure i was happy when i got my car home.Would recommend this dealership.

P A C

9 de dic. de 2011

I bought my Corolla over 3 years ago and have been servicing my vehicle with them since that time. Each time I visit I'm treated as a valued customer and told my estimated wait time. There was this one time when my wait would be more than 3 hours and their courtesy vehicle drove me home and returned when the job was completed. If there are things needed outside of the normal service I'm told my options and I don't feel pressured to buy anything. I'm escorted to the cashier and dealt with professionally. I enjoy going there and would recommend them for servicing.

ortizi2029

9 de dic. de 2011

I leased a car from Toyota of Hollywood and it came with 2 year service. The service department is very professional. I haven't had any concern.

ReneeMonestime

9 de dic. de 2011

The reason that I have given hour facility this ratinge is because even through everyone is nice sometimes the quality of the work is questionable. For instance, on two occasions I had to return my car to you after one for your technician have worked on it either because they did not reset the button after maintenance or the they had missed something (making the job incomplete). For the high prices your facility charges you should be providing excellent repair or maintanance work.

LESTEBAN

9 de dic. de 2011

The sales rep. is the best i deal with, but the reception and the dept. to order special parts are terrible to deal with, my sales rep make everything under her power to make sure i was very satified with my purschase, the name is, Sandra Molina ,but she is from Santo Domingo and she is the best, second time that i buy car from her and her service execeed my expection.P.S THE FURNITURE INSIDE THE DEALER NEED TO BE UPGRADE , LOOK VERY AFWUL WOULDN`T SEAT ANY ANY OF THOSE SEAT .Best Regards Luis Esteban

mayuli

9 de dic. de 2011

Stopped once to check out the car that I was thinking on purchasing and had to come back as the service provided & price couldn't be beat by any other Toyota dealer in South Florida.Been back to service my vehicle w/out any issues, courteous service and friendly staff. Would highly recommend Toyota of Hollywood.This is actually my second purchase from this dealer.

badluck11

8 de dic. de 2011

I bought a preowned Toyota from this dealer and regret not taking the time to read the reviews before making the purchase. Before signing the contract the car interior was okay. I made the down payment and due to some unavoidable circumstances was not able to pick the car the next few day. Had already told them and they were okay with it and happily took the deposit and I signed the contract. later, when I went to pick the vehicle found some damage to the interior so started questioning about it. With this inquiry the entire staff including the sales man changed their attitude and their tone was extremely rude. No body wanted to take the responsibility to talk and every minute I was introduced to another person to take care of it. I waited several hours just to bring my car home. Finally, I don't know who but someone made the decision to give me a discount for the damages and told the cashier what to do or whether the cashier did something but I don't know what was the long discussion between the cashier and manager was. I followed the cashier paid the bill and the cashier gave me the receipt. I saw my bank the checks are cleared. Next day I get a call that I took the vehicle without making a payment. Don't know the level of qualified people are there if the car was not paid the books wouldn't reflect that the car was paid in full. I made the payment via checks, I received the receipt and the sales man pull the car gave me the key saying enjoy your car and I left their parking (only to realize that the head lights don't work...aha! safe Toyota driving!). I didn't knew the cheap quality and level of their services and should have insisted to change the contract. I thought they are really nice taking care of the issue so why create unnecessary steps; but it was a trick to get rid of the preowned car. Next day no body remembered any discount for the damage and no headlights working. They start to threaten to take away the car. I am a professional and is horrified with their level of talk. Don't know if this was just another tactic to sell another pre-owned vehicle. The finance department and the sales man don't hesitate to make harassing phone calls at work rather than to see what internal manipulations are made by their employees handling such info. They call and threaten to take the car away. I don't understand that how the cashier is able to close the transaction one time and open it up as unpaid another day. There were enough reviews about this place to get the idea before going there I wish I had made some effort to read what I might be getting into. Watch out guys to deal with the after effects once the car has left their parking lot. There are many other dealerships in the area. You probably will spend more time regretting the purchasing experience than to enjoy the vehicle. This place stinks! Regardless of what the employees do even the managers do not have the decency to apologize rather they make full effort to blame the customer :( Rather than seeing that their own employees are involved in manipulating the transactions and simply telling the customer it was a mistake and try to clarify what happen and now they want more money they will create a whole big story to keep you busy for no reason :( I just want to bring this to their management's attention and the employees refuse to provide the contact info.

mrspep

4 de nov. de 2011

We went to this dealer after getting a price for a new Camry on line. When we arrived we were told there was stock on the car with the options we wanted.It turns out there was NO stock on the car we wanted . It was a bait and switch. Every car similar to what we wanted had "upgrades" adding to the cost. One alleged upgrade was a paint coating on the body and underbody. Every consumer advocate warns car buyers that this is a ruse by dealers to jack up the price. This two and a half hour waste of our time wasn't about to end in in a professional manner. When the salesman saw that we were not going to buy he brought in someone else who pretended he didnt understand the situation (our salesman had been gone for about 15 minutes talking to this person)....further wasting our time with schem,ing to con us into a deal we didn't want.. After he saw we would pay the quoted price and no more he said "You want your cake and eat it too." How insulting! No customer relations or people skills here. The original salesman never even said good-bye. I would recommend that any future Toyota buyer avoid this dealership. There are many others who offer far better service for less of a price without the games.

bruceleff

21 de jun. de 2011

The dirtest dealer i have ever seen, cigeratte butts everywhere, trash everywhere, sales staff knew almost nothing about the truck. STAY AWAY they are awful and a waste of time

zipdip1212

5 de jun. de 2011

Bought a Corolla S model from this dealer 3 years ago and Went here to buy a new Camry 6 months ago , saw ad in paper and of course they pulled the we already sold that one , then raised the price of the car to give me the zero interest financing , then was very rude when I tried to negotiate the price and told me he was not there to negotiate with me and I could take it or leave it ! So I laughed in his face and I left it !! I bought the car somewhere else at $1800 cheaper ! Recently I went to look at a 2 door Yaris hatchback I was in that area so I stopped at this location , I liked the car and even though this time they were willing to negotiate and meet my price I went and bought it somewhere else just for the slight they pulled on me for the Camry , I would not buy anything from these people !!! Burn me once shame on you , Burn me twice shame on me !!!!!!

JessyJumbo

9 de ene. de 2011

I was so nervous that I was going to be late for work, but I spoke with Bill and he fixed my car right away. Even though he said it was the fastest he's ever replaced a starter, he did a great job! I've waited in the past at dealerships for hours, and it seems they don't care where you need to be, but Toyota of Hollywood was the total opposite. They don't sit around and joke and drink coffee, they work! I was so impressed. Thank you so much!

mm1234

3 de ene. de 2011

Thanks for making my Christmas Toyota of Hollywood. We purchased a new Prius and were very pleased with the transaction. Plus we received the Toyota Care complimentary maintenance which we didn't know about so was a nice surprise. Thanks Toyota of Hollywood.

BlackBeltguy

22 de dic. de 2010

I would not recommend this dealership. The way I was treated for the car tag was very unprofessional. They would not answer my phone calls,email nor return voice mail on my tag status. I had to go in person and at first they told me the tag was not in but after insisting that it was going to expire they found it.They told me the tag was just a small fee but it turned out over $100 over the price the gave me when I purchased the car. I have purchased a number of Toyota's from other dealerships without issue unfortunately this was a negative experience. Why would they have a customer relationship manager that doesn't contact customers.

KOBOXER9

20 de nov. de 2010

MY HAUSBAND AND i WENT TOYOTA OF HOLLYWOOD TO LOOK AT A NEW HIGHLANDER WITH NO INTENTION OF BUYING THAT DAY. MR SHIRDEL PROFFESIONALLY GREETED US IN A VERY RESPECTFUL MANOR AND SHOWED US A GREAT SELECTION OF HIGHLANDERS. MR SHIRDEL TOOK US FOR A WONDERFUL DEMONSTRATION . MY HUSABND AND I WERE IN LOVE WITH THE HIGHLANDER SO MR SHIRDEL TOOK US IN HIS OFFICE FOR REFRESHMENTS AND OFFERED US A NO HAGGLE PRICE THAT REPRESENTED SUCH A LARGE DISCOUNT WE COULD NOT SAY NO. WHEN WE WENT INTO THE BUSINESS OFFICE FOR THE FINAL PAPER WORK WE WERE OFFERED THE 0% AND THE MAINTENANCE FOR 2 YEARS AS PROMISED. WE COULD NOT HAVE BEEN MORE PLEASED ! THAMK YOU TOYOTA OF HOLLYWOOD!

chrismis42

18 de nov. de 2010

The 1995 BMW 318i finally gave up the ghost and my wife was on my case to get a modern car (for her to drive. I could ride a bicycle as far as she is concerned.) Did my research and Camry came out right at the top of the value/reliability/handling equation. Where to buy/lease? We live on the north side of Miami so there are several dealers within 45 minutes of the house. Looked online at the dealer ads and saw what appeared to be a great lease deal at Toyota of Hollywood. Did I mention I am grumpy and cheap? We drove over expecting a bait and switch and were greeted by Brian Watkins, who stuck to us like glue for the next 3 hours. Well, they did have the advertised car at the advertised price, but Brian with his low key manner showed us several upgraded models, and old Grumpy actually went for better than the basic offering. Ended up being a pleasant experience, and the Business Manager only offered us one lease add-on, and wasnt pushy about it. Bottom line: if you live in SE Florida and have to get a car, I would certainly try Toyota of Hollywood first.

JohnLassiter

16 de nov. de 2010

Toyota of Hollywood Defraud the Elderly and Infirm Hollywood, FloridaAvoid this dealership like the plague they are essentially criminals, who take advantage of the elderly, infirm and poor. Our mother, now deceased, was quite elderly, with the expected cognitive limitations, was functionally quadriplegic, wheelchair-bound and unable to drive. She and her aide went into this dealership to return what we expected to be her last car. My siblings and I were greatly surprised to find that instead, the dealership ahd talked her into a long-term lease for a new automobile. When I asked her why she had leased a car, her response was I kept saying no but they surrounded me, at least five salesmen, and they kept insisting We tried to amicably resolve this situation by letting our mother just return the car but Ms. Lettera is unwilling to do so, even after our mother died.

millatime

25 de jul. de 2010

**********************UPDATE*****************All issues previously reported have been resolved, and I was refunded my money. I would recommend doing business with this dealer. They were very helpful in resolving the issue and were polite in doing so.

nerdlip

15 de mar. de 2007

I called the dealership for parts inquiry after viewing their website. First problem was no toll free number listed on site. I talked to 3 people before someone could quote me prices. The last 2 people i spoke with sounded as if English was a part time hobby. The prices quoted were no where close to the prices listed on website. Overall just an unpleasant experience.

idealu88

28 de feb. de 2005

Brought the Camry from them. I stated I want a tag transfer, they didn't do what I requested during the purchase. They told me that they made a mistake and the new tag cost will be refund later. After several weeks, I went back and was treated as a clown. I was being redirect to different individuals, including the salesperson and the manager. I was simply being ignored in every phase. Great way to treat customer who have just purchase a vehicle from the dealer. I hope everyone reads this and no one ever purchase anything from Toyota of Hollywood. They treat you like crap.

senaty

14 de jun. de 2004

I bought a Mitsubishi Galant from them. I test drove the car and it was great. After signing the paperwork, the salesman sent the car to be washed. When I went outside to get into the car, I noticed that the back tires were low so I informed the saleman. He instructed me to go to a gas station and get air. I refused and he had someone put air in the tires. What was truly disturbing was that as I was getting into the car, I saw an identical used car being driven around the north lot. They had switched cars. This was not the car that I test drove. One door did not match the others. The left front wheel shook at moderate speeds. The radio's crystal had a red stain on it. I should have trusted my instincts and never left with the car. Buyer beware!!!! They are truly without conscience, moral values or integrity. Never shop there especially if you are a woman. S.E. Walls