ReallyHappyCustomer

14 de oct. de 2015

I had a really great car-buying experience here. It was my first time buying a brand-new car; Muhammad, the salesman, was extremely patient, and helpful. He explained the process clearly, and did not push me at all to make a hasty decision. I test drove three different cars, so he gave me the payment options for all the three of them, and allowed me to pick the one that best suited me. I would definitely recommend Toyota of Newnan, and Muhammad Khan specifically, to everyone!

avoidtoyotaofnewnan

13 de oct. de 2015

My wife used Toyota of Newnan's shuttle service to go to a local retail store while her vehicle was being serviced. The shuttle driver forgot to pick up my wife. My wife had to walk back to the dealership. She had major surgery about 2 months prior so the walking that she had to do caused significant physical pain. We purchased a new car and spent quite a bit in their service dept. over the years. We will no longer spend our money at Toyota of Newnan. This dealership is flanked by multiple competitors in sales and service. You should avoid this dealership and take your business elsewhere.

Nancy T

10 de oct. de 2015

Great experience buying my car from Muhammed, Salesman, and Greg, Sales Manager. This is the 2nd car I have bought from them. Customer service was excellent and I was very pleased with everything from negotiations to drive out. From my experience with my previous car, the service department is also very good. Great dealership!

Metalloca2466

22 de sep. de 2015

Was unhappy with my vehicle. So stressed trying to deal with so many dealerships. I got recommended Toyota of Newnan by a couple of friends and my former employer. Wow. Incredibly nice salesmen and finance employees. Never once were they pushy or aggravating like so many dealerships. They worked with my budget, gave incentives to buy, were patient when I was indecisive and stubborn. Muhammad, Greg Faison, and the entire team were absolutely outstanding. The service was THAT good. I can't say enough about them. I know where my family is doing all car shopping from now on. Keep it up Toyota of Newnan..you guys are raising the bar! -Happy customer from Carrollton.

wdy

21 de sep. de 2015

Bought it in June 2015. I had told the salesman that I had a bad experience with the used car that I traded in and he assured me that the car had been checked out and even the cabin filter had been changed. After a week or so, I started looking at the filters and guess what the cabin filter was filthy. I changed it myself along with the engine air filter. Then last week the water pump went out so I took it to Toyota of McDonough and on the way check engine light came on. They replaced the water pump and found a rats nest on the engine and it had chewed through the wires to the knock sensor. They want $700.00 to repair. The car has been driven daily so I can't believe that a rat did this with the eng. running, but they refused to take any responsibility for this. It was probably done on their lot. I would not buy a bicycle from this place.

Michelle

14 de sep. de 2015

Disappointed by the lack of customer service displayed. It's not only wrong but a total inconvenience to have me spend 6+ hours so you can redo what your service team should have repaired correctly the first time. You should have done the right thing & let Autonation Mall of GA repair. Beyond annoyed!

Brooke E

6 de ago. de 2015

My first impression was fine with Newnan but after I put a deposit on a vehicle that they would have to have brought in so I could buy it, things went downhill fast. The salesman never called to let me know the status for 2 days. When I finally got a hold of him he said that the car had sold at the other dealer so they were looking for something similar that they could bring in. After a week I went to the dealer to see about just dropping the deal since they had not called me. A different salesman then said, "I don't know what the problem was with the last car, but I can get this car for you today" so I then waited around for another phone call that never came. I ended up buying a car from the Union City dealer since they actually found the car I was looking for and kept in touch with me throughout the process. I finally got an email from the salesman just this week, they still did no have the car but were working on it. I told him never mind I bought a car at Union City. Maybe if I had just bought what they had on the lot my experience would have been different, but it shouldn't have been this way. I do not recommend this dealer to anyone.

Haileyd619

31 de jul. de 2015

Everyone I encountered was extremely nice and bent over backwards to make sure I got everything I wanted and all my questions answered. I would recommend this dealership to anyone in the market for a new car. I'm loving my new corolla!!!

Asadullah I.

2 de jul. de 2015

I have never written a review for anyone in my life, but I am so impressed by everyone in Toyota of Newnan that I take my time to leave review for them. I bought a brand new Toyota Camry SE on June 4, 2015. During my car hunt, I went to different dealerships (Kia of Union City, Nalley Honda of Union City, Toyota of Union City, Hyundai of Newnan , Ford and GMC dealers), and experienced speaking to different salesperson. I was already harassed by the sales manager at Hyundai of Newnan which is close to Toyota of Newnan, and I thought I would go through the same experience in Toyota of Newnan, but I was wrong. My sales person, Ruben, and sales manager, Greg, were very professional, kind, and patient and they gave me the best deal. These people are wonderful, and will make your vehicle purchase experience very hassle free, and enjoyable. I highly recommend Toyota of Newnan to everyone.

Sameer

2 de jul. de 2015

These guys are excellent. I felt so special when I bought my vehicle from them, especially after the experience of being harassed by the Hyundai sales manager in Newnan. My salesperson was Ruben, and my sales manager was Greg. These guys deserve a 20 stars if there was one out there. I know that buying a new vehicle is an important decision that you make in your life, but double or even triple the excitement by going to Toyota of Newnan. They will treat you in a way that you always feel very special. I have never wrote a review for anyone ever in my life, but I took the time to recognize these guys for other consumers. I am writing this review not only based on my experience of purchasing my vehicle from Toyota of Newnan, but also based on the comparison that I did with other dealerships out in Georgia. I highly recommend them to everyone.

Stand up for yourself

27 de jun. de 2015

I didn't have an appointment for my oil change this morning. I was told that I would have to come back because they were only servicing appointments today. The lady in line behind me wasn't told that she was told it would be longer waiting time. Make sure you are telling all of your customers the same thing. You white lady, one middle aged black lady. Guest which was told she would have to come back.

Lavmac271

3 de abr. de 2015

If I could have Negative stars this place would get them. I bought a used truck from these guys. A month after I bought it... It broke down hard. $8000 and 6 months later my truck is finally running again. Talked to the owner Walt and he told my "Sorry, you bought it as is" This Place screwed me.

George

11 de mar. de 2015

Kenny Winters was very friendly and courteous. My repair was completed quickly and accurately.

MikeB

6 de mar. de 2015

Warm & friendly Ken noted right away a problem with the system about the warranty and researched while the car was being serviced. Got as many answers as he could right away and left me with his card and a number for Toyota with a promise to follow up.

Jerry Corda

5 de mar. de 2015

Called for an appointment for my 10k check up, oil change etc. Very helpful in getting a time to get it taken care of. When I arrived the service writer greeted me very warmly as I explained that I have a special needs daughter at home with a neighbor sitter while I had the service done. I explained to the service writer that my daughter just got out of the hospital after 17 days and if she could put a rush on the service. I could not have been more pleased with her respond as she said she would do all in her power to get the service done ASAP in which she did. WOW what service with a smile along with extra work (check alignment as the auto was drifting a bit) and done to my perfection. Very pleased with all aspects of this dealership as they all say hello no matter if you are buying, looking or having service done as they all perform like professionals. Thank you very much for your care and concerns of your customers. Jerry Corda 2014 highlander owner.

Tom

28 de feb. de 2015

Great experience. I highly recommend Brian to assist with your purchase.

Ana

27 de feb. de 2015

Staff is caring and personable to my family. We used the shuttle service and they were efficient and timely. Would recommend buying from Toyota of Newnan because they aim for quality and taking care of all your car needs.

SE for Prius

24 de feb. de 2015

From beginning to end, this was an unexpectedly delightful experience. They definitely aim to make this (usually dreaded but necessary) chore as pleasant as possible. Meet you when you drive up and escort you in to an office area to discuss reason for visit, escort you to waiting area with comfortable seating, with wi-fi, coffee and tea service, even cookies! Then they update you on progress of procedure and provide Bill with any follow up. This is my first toyota and this will be my forever Toyota dealership.

bellvan

22 de feb. de 2015

This is our second purchase from Toyota of Newnan. Mr. Lewis (salesman) had patience and he was willing to follow up to make sure that the purchase was acceptable. Mr. Lewis did not push or pressure us to make a purchase, but let adult children decide on their automobile. They are extremely excited and pleased with their experience at Toyota of Newnan. Thanks to Bo and Mr. Lewis for the time spent with us.

Howard M. Strong Jr.

19 de feb. de 2015

This Dealership was not the first one I went to, and it was on a day of challenging weather. The other dealerships did not even come out to great me. So I then went to Toyota of Newnan and I walked around yet again and as I got close to the dealership Bobby Came out to great me. He game a very warm welcome and the whole time talking with him he was extremely helpful and genuine. Not once did I feel I was being closed. My case was challenging, but with great determination to help me, Bobby, and the and the amazing staff there went out of there way to help me. The owner of the dealership also went out of his way to make sure I got the help I needed. I am so grateful and thankful that I chose to cross the street and go to Toyota of Newnan. I highly recommend going there if you are serious about shopping for a new vehicle. God bless you guys!!!

Fernando

16 de feb. de 2015

Very good Service, the cashiers that attend are very professionals and excellent treatment =).

Dianne

14 de feb. de 2015

Service was completed fast and staff was great. I have had no other dealer do my service since 2010. When I bought this van

Leland

11 de feb. de 2015

I would highly recommend Marty Griffin from Toyota of Newnan as the salesman to use when purchasing a vehicle. He gave me the best deal he could from the onset. No other dealer could match his price! He provided education regarding Bluetooth Apps that another Toyota dealership did not provide to us in Alabama. I also have to thank Bill Dixon in the financing department for his professionalism and courtesy. He gave us time to discuss our needs so we could make the best decision possible.

Jazzy

2 de feb. de 2015

My 2014 Toyota Highlander was due for its routine oil change and tire rotation, etc. On Saturday, 1/31/15, I informed Eric Bryant, the Assistant Service Manager, that I was doing some volunteer work at my Church and could not be late. It was 11:05 am, and I had to leave the dealership no later than 12:05 pm. My vehicle was ready way ahead of time, and I confirmed that the maintenance was actually performed!! It's well worth the drive to Newnan to receive outstanding customer service, especially if you are a female!! :-)

Danyo2

23 de ene. de 2015

Great people and service. Bought a car from them last year and felt so good about the process that we went back to buy one for my wife. Service exceptional too!

TnT Vandever

21 de ene. de 2015

Walt's sales and service people are great. We have purchased two cars from Walt and will always come here for new or used car purchases.

Procrastinating Buyer

20 de ene. de 2015

Because buying a car is brutal! First, do all the research. Find a reputable place to buy it and one that won't make it painful. I listened to a friend and am I glad. Nothing but friendliness, attention, responsive action, and help with getting just the model/color/interior I wanted. And having been for my first "maintenance " check, I can say that is a breeze too. Don't hesitate....go there & ask for Bill Lewis. If you're lucky, he can make even buying a car FUN!

David H.

19 de ene. de 2015

Just purchased a 2015 Toyota Tacoma 4-door. My salesman was very informative and knew what he was talking about. I did not feel pressured or swayed to a different vehicle. I would definitely recommend this dealership to anyone!

trnrmrty

19 de ene. de 2015

Gary & Brandon were great. Vu is the absolute best financial guy I have ever worked with. I will follow him wherever he goes- I hope he stays with Toyota!

Sandra

13 de ene. de 2015

Although I only deal with the Service Department, I have been satisfied every time I've used them for my personal car needs. Scott is very easy to work with and polite. I have had no problems with the minor things I've had done.

Satisfied Avalon owner

10 de ene. de 2015

We purchased a 2014 Avalon in January 2014. The entire process could not have been better; Marty Griffin was excellent, thorough and courteous.. We have had this vehicle serviced twice since the purchase. Again, it was excellent; Kenny Winters could not have provided better service.

Mike

8 de ene. de 2015

The Service Department is excellent. Eric is always efficient with the paperwork but takes the time to explain in detail the current condition of my Camry Hybrid. I am very satisfied and would not hesitate to purchase another car from Newnan Toyota or recommend them to friends and neighbors,

Ruby

3 de ene. de 2015

This was not my first Camry purchase, but the first one I bought from Toyota of Newnan. I was pleased with each step of the process. Thank you.

David FJ Cruiser

31 de dic. de 2014

Great experience with Abe and Erwin. Also, the owner was available and made the right calls. On the whole, I fully recommend this dealership since they are able to manage the right balance between customer service and profit making.

Pam C

24 de dic. de 2014

Toyota of Newnan is awesome!! Such a great buying experience. Tom was our salesman and was very helpful and answered all of our questions we had. I can't say enough good things about the floor manager, Greg Faison. They were both making sure we were taken care of. This was the best car buying experience!! I will go back and buy from them again ! Even the finance manager, Vu, was very helpful. You will not be disappointed if you go to Toyota of Newnan! They made the entire buying experience great.

RBennett

18 de dic. de 2014

Bought my first ever Toyota from Toyota of Newnan and I am well satisfied with the service and hospitality that I received from my salesman, Chris Kenner, the finance office, and the dealership in general. When we spoke on the phone about the vehicle I wanted, Chris got to work and found the vehicle for me all in my allotted time frame. I received a fair deal on my trade and the new vehicle I purchased so I would highly recommend them to anyone...very easy experience and I am a very satisfied customer. Salesman went over every detail of my new vehicle before I left to ensure I knew all about it's features...very helpful since it was my first time purchasing a SUV. Thanks Chris for your help...you rock!

T C

1 de dic. de 2014

Great customer service, Scott is the best.....They get you in and out of there and are very knowledgeable.

soldier

27 de nov. de 2014

Thank you Alex, the best costumer service representative

Avalon Lover

18 de nov. de 2014

Toyota of Newnan gave us the best car buying experience ever. We were especially pleased and impressed with our salesperson, Marty Griffin. The entire dealership treats customers or potential customers with courtesy, and a warm welcome. A consumer driven environment!!! Wonderful

Skip Mason

5 de nov. de 2014

Outstanding dealership. Since 2012 I bought two Tacoma trucks and a very close friend bought a Corolla. Marty Griffin was an outstanding salesman who went out of his way to ensure our satisfaction. Service on the trucks has been excellent. The Corolla has not been due for service yet.

Brenda Toyota fan

31 de oct. de 2014

I just purchased my third car from this dealership since I arrived in Georgia in 2004. They are fantastic in all departments. Greg Faison goes out of his way to make sure I am taken care of. The salesmen are all friendly & very professional. I have never felt rushed or pressured. They get everything done within an hour or so. They take the time to find me exactly what I want. I won't ever deal with anyone else.

Chris H

29 de oct. de 2014

We would like to thank our Salesman Brian Phillips and Vu Nguyen for a great experience with buying our new car.

kmart0727

24 de oct. de 2014

My salesman Craig Hill was great!!! He did everything he could do to get us what we wanted and it wasnt easy lol. He hung in there and mad us happy. Thanks Craig!!! Everyone was professional and very nice I would definitely use them again.

Robert

15 de oct. de 2014

The sales staff (Chris) was very attentive and the purchase process went very well.

Monica

12 de oct. de 2014

I highly recommend this dealership. Having dealt with three other Toyota dealers that kept giving me the run around, I found it a breeze to purchase my car from Toyota of Newnan. Very professional, friendly and helpful. Got the car I wanted at the price I wanted.

CaroleP

10 de oct. de 2014

I went through Consumer Reports and got a great deal. Chris Kenner listened to, and answered, all my questions and assured me that he could find a new Camry with all the options I requested within my price range. In less than a few minutes on the phone, he found a car at another dealership. He delivered it a few days later and I love it! It couldn't have been a simpler process. I would recommend Chris and Toyota of Newnan without hesitation.

James M

8 de oct. de 2014

I highly recommend Ken Winters as my service rep. He makes sure I get the correct service at the right time and at the best prices. I will take my 2003 Siena and 2008 Camry nowhere else for their servicing.

Marcel & Linda

28 de sep. de 2014

Wade and the Newnan team were exceptional in this process. They listened to what we were looking for and offered options that were exactly as we wanted. We drove away very pleased with the vehicle we chose and will certainly return there for service and other vehicle needs should they arise.

Bev

31 de ago. de 2014

Just bought a 2014 Rav 4 from them. Everyone was very polite and helpful. We got the price we wanted with the low financing we required. No complaints.

Yota man

30 de ago. de 2014

I've been using the dealer for many years (more than 7) for service and to buy vehicles (bought 3) from. They have the cleanest shop of any dealer I've ever used, hands down!! The personnel in service, sales, and parts are very knowledgeable and professional! Highly recommend them to anyone with a Toyota for service and sales.

Charles.k.terry

29 de ago. de 2014

They are always easy to deal with. Their prices are fair, even in the service department. They go the extra mile to take care of the customer.

Allyson

26 de ago. de 2014

I recently purchased a used SUV from Toyota of Newnan. I would highly recommend this dealership to anyone looking to purchase a new or used vehicle or even to just shop cars. I went in with the intentions of pricing my options to trade in my car for an SUV. Lucas provided me with friendly, professional, helpful and genuine service and I left happily with a 2013 SUV! They have an excellent selection to choose from. Lucas was extremely helpful with assisting me find a perfect match for what I was looking for! It was such a hassle free experience and I enjoyed every minuet of it! I appreciate his sincerity more than anything! Thank you to the team at Toyota of Newnan - I recommend this dealership to anyone and everyone!

Allyson_svg

25 de ago. de 2014

I highly recommend this dealership! Lucas, along with every other employee we encountered during our visit, was extremely helpful, friendly, professional and sincere! They assisted with trading in my car for a SUV. The selection at Toyota of Newnan was excellent - I left happily with a 2013 SUV! Thanks Lucas and team at Toyota of Newnan!

Cathy C

21 de ago. de 2014

From purchase to regular service needs, Toyota of Newnan has provided excellent service and follow-up. The salesman provided information, options and all the help I required. He followed up on contract agreements and saw to it all parts of the agreement were met. The service department has also been very efficient and helpful on routine matters. I plan to make all future purchases at this same dealership!

Bruce and Gaby

20 de ago. de 2014

Marty Griffin took care of me right away. A couple of emails and I walked in and walked out with a 2014 Toyota Corolla for my daughter. It really was no hassle cause I hate to wait.

Tyler Woodard

18 de ago. de 2014

My pregnant wife and two children recently purchased a vehicle hear, and could not be happier. We negotiated to the price we wanted for the vehicle and even negotiated the price for the warranty. This process was fairly easy. We test drove, negotiated with the salesman, and signed all the papers in approximately one and half hours - two hours. Myself and my family were under the impression that the vehicle was going to be cleaned, checked, and ready to go during this time. Boy were we wrong! We waited an additional two plus hours for the vehicle. The total time spent at the dealership was over four hours!! While we were and still are very happy with our purchase, I can not give a five star review based on the waiting part of the sale.

Beth Blair

16 de ago. de 2014

I had my car service for the first time at Toyota of Newnan. I had excellent service and I was very pleased the way everything went. They have a shuttle service which is a wonderful idea. My mind was at ease being there and I knew I was being well taken care of. I will be coming back. Beth Blair

meme

12 de ago. de 2014

best customer service of any Toyota dealer in metro Atlanta .

Tomas Villanueva

10 de ago. de 2014

I made an appointment for preventive maintenance. The service advisor met me and quickly took the necessary information for my service appointment. The service was completed in a timely manner. Excellent sevice with no problems.

Donald

6 de ago. de 2014

I had an excellent experience at Toyota of Newnan. The receptionist was very nice and the showroom also. My salesman, Chris Kenner worked with me and answered all my questions in a very professional manner. He never pressured me but discussed with me all of my options. He even came in the next day to deliver the car to me and helped me when I dropped my rental car off at a nearby Hertz. It am very happy with the Toyota of Newnan and would recommend both Chris Kenner and the dealership to anyone.

Steve S.

5 de ago. de 2014

I was looking for a new car and went to toyota of mcdonough and of union city, then went to Newnam and what stood out was the layout of the dealership i was easy to see where everything was and was nicley landscaped. Then when I met with Craig and then Chris they were always upfront with answering every question and then explaining things I didn't know about. They didn't try to feed me alot of hype about themselves or "try" to look like they were going to give me the best deal, by the way they did bet other dealers price. This dealer was nothing but professional and it showed. I also meet the owner which is unusual because they are never there, face it would you I would be off golfing or something, but he is there almost all the time overseeing everything and went out of his way to help me out with a small issue, and that told me if was a bigger issue it would get handled. I will be going there for all my maintenance and what ever comes up. I ordered some accessories and everything was put on just right. If you are looking to buy new or used this is the place to go. I ordered a corolla and it arrived july 12th and have been happy ever since. I waited to write this review because I wanted to see how they would handle everything and was very pleased. I hpoe this helps

T. Drake

1 de ago. de 2014

I was told by a friend how friendly & helpful Newnan Toyota was, so even tho it was further away, I contacted them in Jan. when the 2014 Highlanders were due to be ccoming out. Luckily, Bill Lewis answered the phone; "I've been searching for a Highlander now for the past few years & can never seem to get what I want--now, I AM DESPERATE! Although none were available at that time, he not only helped me decide what I really wanted & keep in touch w/me....even through a several month delay where Toyota dropped a color combination! It took 6 months from start to finish...but he hung in there, kept in touch & actually laughed, sympathized, & reassured at the appropriate moments. Jan. 30-July 30---WHEW!---but I had MY CAR! HE is the kind of person I wanted to have through such a frustrating process, and someone I know I can call with whatever questions, or concerns. I can't say it was fun....but with him on my side, it was close!

Saintkirbda15th

31 de jul. de 2014

Honored appointment time Clean place for my kids to hang while we waited People laid back

April Nichols

17 de jul. de 2014

I bought a new Rav4 and love my new car!! Bobby Vega was my salesman and was so helpful from start to finish. Gregg the sales manager and I even got to deal with the owner Walt, I took my son with me who is 12 and he even enjoyed it. Everyone was so friendly and helpful and the finance manager Mr.Vo was a big help to. I would recommend Toyota of Newnan to everyone!!My dealer for life!!!

L Allen

3 de jul. de 2014

Great customer service. Personnel were friendly, helpful. Scott Moody, service representative, explained process and why initial appointment needed to be rescheduled. Stated when materials were available I'd receive a call. True to his word, he called me with an early appointment to ensure my vehicle would be taken care of prior to the holiday. Inspection was completed in less than the projected time.

Jim Ragan

30 de jun. de 2014

I had my complimentary 15,000 mile service done here recently and had a great service experience as always at Toyota of Newnan. The facilities in the waiting area are top-notch and the personnel there were very helpful as always. I highly recommend this Toyota dealership to anyone considering purchasing a Toyota vehicle. Lance Chapin, the Assistant Service Manager who helped coordinate the servicing of my vehicle, was very professional and did great work.

Rochelle F.

26 de jun. de 2014

Lance, the assistance manager of service and the entire service department treated me like royalty. I had a terrific experience and truly 5 stars and 2 thumbs up!!!

Carol N.

22 de jun. de 2014

Chris Kenner was my sales rep and did an outstanding job. He took the time to explain everything about my new Hylander. I would definitely recommend all my family and friends to visit Toyota of Newnan.

The Mccords

17 de jun. de 2014

This is the second time we have been to Toyota of Newnan and on those 2 times we are more than pleased with the service they gave us. Chris Kenner was exceptionally good!!! He was very patient and very knowledgable on all the cars that we asked about and most importantly he made our buying process so smooth and easy! Let us not forget that he tried his very best for us to get the best deal offer they have.We will definitely recommend this dealership to all our family and friends!

garmi m

11 de jun. de 2014

Customer service reps make you feel like a valued customer.

Yvonne from Hampton

10 de jun. de 2014

Chris Kenner, was may salesman. He was very knowledgeable and helpful with the purchase of my 4-Runner. Chris was able to find the 4-Runner with everything that I wanted and I feel that I got a great deal. Vu, was a very helpful financial manager. Everything about my experience with Toyota of Newnan was excellent. I would recommend Toyota of Newnan to my friends.

wcu

31 de may. de 2014

I own a Highlander and have it serviced at Jim Barkley Toyota in Asheville NC. My family was visiting in Newnan GA. I needed to get my son's Honda Ridgeliine serviced with just a tire rotation and oil change. I chose the Newnan Toyota dealership (big mistake!) because of my respect for Jim Barkley Toyota.So instead of a Jiffy Lube place I chooses (big mistake!), yes, Toyota of Newnan. I thought it was odd that they do not have an express lane. My Toyota dealership in NC sure does and I use it all of the time. So two and one-half hours later the car is ready. The dealership service department is NOT busy. People who have come in after are leaving. Poor Derrick ( the service rep) is so socially inept it does occur to him e to update me even once.So I take the initiative with the checkout person who tells me the vehicle is still being worked on. I go to Derrick's desk. He is on the phone (probably social) and stand in front of his desk. He ignores me. I go to the desk (Lance), who at least has enough sense to note that I have been there a long time, long after customers who have come in after me have already left.

amdwcu

31 de may. de 2014

I own a Highlander and have it serviced at Jim Barkley Toyota in Asheville NC. My family was visiting in Newnan GA. I needed to get my son's Honda Ridgeliine serviced with just a tire rotation and oil change. I chose the Newnan Toyota dealership (big mistake!) because of my respect for Jim Barkley Toyota.So instead of a Jiffy Lube place I chooses (big mistake!), yes, Toyota of Newnan.I thought it was odd that they do not have an express lane. My Toyota dealership in NC sure does and I use it all of the time.So two and one-half hours later the car is ready. The dealership service department is NOT busy. People who have come in after are leaving. Poor Derrick ( the service rep) is so socially inept it does occur to him e to update me even once.So I take the initiative with the checkout person who tells me the vehicle is still being worked on. I go to Derrick's desk. He is on the phone (probably social) and stand in front of his desk. He ignores me. I go to the desk (Lance), who at least has enough sense to note that I have been there a long time, long after customers who have come in after me have already left.Then I see my son's Ridgeline out in the lot. So I tell Lance that and he looks out goes "duh." Long story short. I pay my sixty dollars and leave. I did ask for the service supervisor's name, called him and left a professional detailed message with his phone number. By the way, he might not exist as I have never heard back from him.So avoid the service department at Toyota of Newnan. They are unprofessional, only interested in your money, poorly trained and do not represent Toyota well. I would never go back there. Hopefully they will fire Mr. Stovall and some of his unprofessional service representatives. Then start over and build back the company's reputation.

callie912

28 de may. de 2014

I purchased a replacement mirror for my Rav4 using their Toyota online parts catalog on the dealership website. One of their parts consultants called immediately to let me know the assembly did not include the cover. I am so happy she let me know since I needed the cover too! She ordered the parts for me that day and I received the items in 3 days. Their prices are competitive, they were quick to process & ship my order and they have great customer service. Overall I am very happy with my purchase and will definitely order from them again if I need any more parts for my Rav!

Beth Blair

25 de may. de 2014

I had a wonderful experience at Toyota of Newnan. I was in a car accident and totaled my car. I was not looking forward to buying a car. I did not know what I was going to get into. Greg Faison was my salesman and he was a big help to me. He did me right and I trusted him. He looked after me and hooked me up with the car that was right for me. He listen to what I wanted and needed. He worked with me and my budget. I met Bill Dixon and he was a big help too. He was very helpful to me. I had great conversations with Lisa while waiting for Greg. Lisa made me feel at home. Toyota of Newnan is an awesome place to buy a car. They work as a team and helped me thru a very difficult time. Thank you Greg for making it a lot easier on me. I am a proud owner of a 2010 Toyota Corolla.

David

23 de may. de 2014

My wife and I both traded for new 2014 Rav4s this week . We bought hers on Monday , enjoyed the Rav4 and the buying experience so much , I traded on Thursday . We've never done that before , but we hadc dealt with Toyota of Newnan . This makes number 3 and 4 bought from them . Great folks to deal with . We've owned Toyotas since 1977 and now we have a dealer we can depend to do what they say .

Andyellis

20 de may. de 2014

The BEST dealership in the South!!An absolute pleasure to do business with. We keep going back and ALWAYS they look after us like no other place.100% Recommended.Makes buying a car enjoyable as it should be.Perfect Experience.

Sean

19 de may. de 2014

I went to Toyota of Newnan to look at a used car. They went through all the process of seeing if it would be readable for me to purchase it. Well it wasn't. But, Marty Griffin and Vu the finance manager, were very helpful and assured me that they could get me into a brand new car easier than an used car. I didn't believe it at first, bought they were running the classic car salesman tricks on me. But lo and behold I am the proud owner of a brand new Toyota Camry. In the same payment range as the car I was driving before and with a full warranty where I don't have to worry about costly repairs. I can't say enough nice things about the whole experience. Nothing like any other car dealership I have been to. Thanks so much.

Joe Baughcum

18 de may. de 2014

I purchased my new 2014 Camry today and have nothing but the best things to say about this dealership! Corey, Tommy and Justin made my decision and purchase the best I've ever experienced! Also the OWNER Walt was extremely helpful and considerate of seeing that I received exactly what I was looking for.If your in the market for a new or used vehicle these guys are the best at what they do hands down! These guys have made a customer and friend for life.

Jorge

16 de may. de 2014

I have used Toyota of Newnan for few years; no complains at all. They are absolutely one of the few dealers that I would ever consider buying a new or used car from. Excellent customer service. Scott Moody, excellent service advisor.

PattyG

14 de may. de 2014

This is the best dealership for service. We bought a Tundra and then moved to North Georgia. We never found a dealership that was even close to the service department at Toyota of Newnan. Thankfully, we recently moved back to Newnan!

Satisfied Sandy

9 de may. de 2014

I am so satisfied with Toyota of Newnan that when my free service expires on my Prius I will continue taking the car there. This is the first time I have ever considered using a dealership for service beyond a warranty period. Everything is above average from my personal service associate to the simple comfort of the waiting area. I didn't purchase my car from this dealership. I wish I had - I had the worst experience in purchasing anything at the dealership in Chamblee.

Glen B.

2 de may. de 2014

Treated me well and negotiated a great deal. No other dealership could match or beat their prices and service.

HappyOwner

30 de abr. de 2014

After exploring other makes & models, we settled on purchasing the excellent Toyota Camry. The internet was a great tool for finding the car we wanted at a competitive price. When we entered the showroom at Newnan Toyota, we immediately felt welcomed and comfortable. The sales staff, including the owner, couldn't have been more considerate, helpful and friendly. Our special needs were met and we happily drove away with "the car" for our life as "newlyweds in our 70s"! Thank you, Newnan Toyota, for a great car and a great buying experience!

GB

13 de abr. de 2014

I am a long time Toyota and Toyota of Newnan. The service that Toyota gives is always above and beyond any a US car dealer will give. They always strive to help you any way they can,

Lori McGrace

12 de abr. de 2014

We came to Toyota of Newnan because the owner, Walt, is a member of the Chamber. Our salesman was Chris Kenner, who was very pleasant, professional, knowledgeable about the car we wanted, Prius, and to the point - no run around. We felt he gave us the best deal possible and a good trade-in price. We did not feel pressured or feel like we were just a number. He was also available to answer questions, even during his off time as he kept us informed on cars progress. We waited to look at a car that was being touched up at another location during our first visit. Thank you Chris, we will be recommending you to our friends.

Roberta O'Steen.

2 de abr. de 2014

Scott Brody was very helpful friendly respectful polite and took care of my car. He located a problem before noticeable and called my ext warr and I was covered and fixed. Along with regular maintenance. Thanks again for really helping me out and being kind.

Brian

28 de mar. de 2014

One call to Craig Jones. His knowledge, a road test and a short time later I was heading home with my new Prius. Dealership is clean. Everyone is pleasant and helpful. Great experience!

Happy Buyer

23 de mar. de 2014

Jim Eubank was a wonderful salesman. He was friendly and knowledgeable of the Venza. And Vu is by far the best finance manager we have ever dealt with over the years. He is also so friendly and helpful. Trading in our Camry SE went very smoothly. Even though we loved the Camry SE, it was time to have a larger vehicle. We would definitely recommend Toyota of Newnan to our friends.

Ken S.

23 de mar. de 2014

kudos to Mark Feldman and his crew at Toyota of Newnan. Their staff is second to none. The service and quality given to me during my purchase of my vehicle rivaled that of a Lexus dealership .my salesperson Brian Phillips was knowledgeable courteous and friendly.at no time did I feel pressured to do anything I did not want to do.go see them after you've checked out the rest you will not be disappointed.

Sheilly Bowden Fan!

23 de mar. de 2014

I purchased my Highlander 2005 in Texas and moved to Geogia in 2006 and continued the service of my HIghlander at Toyota of Newnan. I trust this dealership and value the help of my service agent, Shelly Bowden. I've been dependent on her to help me with each of my 5,000 Mile services since she joined T of Newnan! I also am pleased to say that each of the employees whom I have met at T of Newnan have been a person I could enjoy knowing as a friend. That's true of the sales department people, too, as I often wander over and talk to the associates while waiting on my service to be finished. I often in my past have avoided salesmen as they can be high pressure agents. Never happened at T of Newnan! I can enjoy visiting with them, do some "cartalk" and check out the new cars. You'd think after so many years that they would have avoided me thinking they couldn't talk me into a new car sales. But, that's never happened either. I like this dealership. Richard

Mohamed

22 de mar. de 2014

Bought my son's first car from here. Great prices, and a lot of cars to choose from. Highly recommend Toyota of Newnan over the other Toyota dealers around this area.

Dianna

20 de mar. de 2014

Great buying experience. My sales associate, Lucas, made the process as easy as possible and I left with a great car for a fair price.

Bob

17 de mar. de 2014

Marty griffin was my salesman. He was great! very knowledgeable about the car (4 Runner) and helpful in all aspect of the sale. I would HIGHLY recommend him and the team at Newnan Toyota.

cant remmember

17 de mar. de 2014

Excellent and fast service i was told that service will be around two hour but thay did it in hour

Toyota Camry 2007

17 de mar. de 2014

My car got a great service, Shelly Bowden was really awesome, she took care of us very well and she was very polite and honest in clarifying our questions. Her technical knowledge towards car is excellent!!!

Ev

16 de mar. de 2014

Friendly knowledgeable people...clean comfortable dealership.

Jan

16 de mar. de 2014

Awesome service! Awesome people! Best deal out of 6 I tried to work with. Newman Toyota --#1!

nathan

12 de mar. de 2014

Great service. Answered all question and provided quality service

L's Mom

2 de mar. de 2014

This was THE BEST car buying experience that I have ever had. Greg Faison helped me with everything! There was no pressure, no hassle, and no back and forth. I was nervous about going in to buy a car alone, but I was at ease once I met Greg. He told me what I needed, and got it done! I will definitely go back to him if I ever need anything else. He has a lifelong customer now!

Prius Owner

1 de mar. de 2014

Always a pleasure to stop by, even when it's just for an oil change! I also love the fresh baked cookies and being remembered by name.

Randolph Harchar

1 de mar. de 2014

Chris Kenner was my sales associate and kept me informed every step of the way, e-mails or phone calls i was always up to date. he is a professional and a credit to your establishment. My vehicle was shining like a new penny when i got there. i love my new truck. everyone i dealt with was very courteous and top notch. i would reccomend this dealership to anyone. i got exactly what i wanted and for the price i wanted to pay. thank you once again to all of you.

ugo

27 de feb. de 2014

I have purchased 3 vehicle from this dealership and have found the sale reps to be friendly and knowledgeable . they work hard with you for the best price for the car you want to buy.

Tomas

26 de feb. de 2014

I started shopping for a Toyota Corolla LE Plus from the internet. This pointed to Toyota of Newnan as the most competitive pricing. I met with a very professional sales person, Marty. He listen to my wants and needs and ordered the exact car I requested. The delivery, pricing and paperwork was very easy, direct and exactly as stated. This was a great buying experience with professional sales people. I am completely satisfied with my purchase. Thanks Toyota of Newnan!

Fheriscape

24 de feb. de 2014

Best Toyota Dealership Ever. Excellent service, and friendly staff. I was there and drove three cars before I made my final decision. Marty and Vu are very protectional. I will highly recommend Toyota of Newnan as the best Toyota Dealer in G.A.

LLWash

20 de feb. de 2014

The Team at Toyota of Newnan is highly professional and dedicated to making your ownership of a Toyota a pleasurable experience. They will walk you through and talk you through the entire process. I got one of the best cars on the market at one of the best prices on the market. Stop by and talk with them and you'll know you're in the right place. See Marty Griffin first.

Joe Baughcum

20 de feb. de 2014

I had an amazing experience purchasing my new vehicle at Toyota of Newnan.The sales manager Corey went the extra mile by far to make sure all my needs and expectations were meet.Tommy Bohannon was my Toyota of Newnan salesman and stayed on top of my order as if he were ordering the vehicle for him self! Can't say enough about the owner Of the dealership Joe.He made it a point to go out of his way,which is rare with oqners to make sure I was being taken care of. The whole staff and buying experience was excellent and I would recommend there facility to ANYONE looking to purchase a new vehicle.Only had one discretion but its not even worth mentioning,actually more like a misunderstanding.Thank you all for doing such a great job!

Southeast Traveler

17 de feb. de 2014

Needed new tires for my 2011 Camry XLE V6. Met with service advisor who took the time to review (in detail) what options would work best for my vehicle. On his recommendation, I went with the Michelin Defenders to replace the existing Michelins. Been driving now on these for several weeks and they are terrific. Service experience was excellent. Had to change my appointment at the last minute and Toyota of Newnan still got me in and out in less than 1 hour to replace all four tires and to complete a full brake inspection. Wondered through the showroom over this hour and was also impressed with the sales staff's knowledge of the new 2014 vehicles. Extremely pleased with my experience at this dealership. Would highly recommend them.

sharon

16 de feb. de 2014

had a great experience buying my highlander and for my 1st service visit. quick and professional

Amber J

12 de feb. de 2014

I recently went in to this place to get an used vehicle I spoke with salesman Greg Faison he was extremely helpful went beyond measures to help me get into a 2014 Toyota Corolla with great car payments I recommend anyone looking to get an vehicle to go to this company and Ask for Mr Greg Fasion and you cannot forget about Mr Dix over in the financial department and let them help out from there. I was in good hands coming to this dealership no second guessing it go to Toyota Of Newnan

TJ

6 de feb. de 2014

First service was very professional and prompt. Highly recommend Toyota of Newnan for your next car purchase

D. from Fayette County

30 de ene. de 2014

Antonio Gary and his fellow sales associates were very helpful when I recently bought a car there (Jan 2014). I would recommend them to others if you are looking for a good used car value.

Terrie & Jim

28 de ene. de 2014

Just bought a 2014 Highlander. This is our third car we have purchased from Toyota of Newnan and I wouldn't think of going anywhere else for a Toyota. Great people to work with here. I never feel like I have to hold on to my wallet as I have always gotten a great deal, excellent buying experience and great vehicle. I would also say the service department is one of the best I have dealt with as well.

Robyn

27 de ene. de 2014

They are so great at Toyota Newnan service department. Everyone if friendly, service if fast, and waiting area is very nice. Always in and out quickly.

Daily driver

26 de ene. de 2014

I purchased my 2002 from another Toyota dealer in the Atlanta and was not impressed with the service that was being performed on my truck. When Toyota of Newnan opened, I switched all of my scheduled service and repairs with them. I average 5,000 miles every 6 weeks, so I am back in the service department 8 times a year. I have never had a bad experience since I have been going to Toyota of Newnan. I am proud to say that I have 346,000 miles on the Tacoma and still get 27 mpg all this with a minimal number of repairs being done. I would definitely recommend Shelly Bowen as your Service Advisor.

Safta Sandy

25 de ene. de 2014

Toyota of Newnan goes above and beyond with regard to their customer service. After having one of the worst buying experiences at the dealership where I purchased the car, their service is particularly appreciated. I experienced the worst and now experience the best.

Abdel

25 de ene. de 2014

Great job, they fixed my car very fast, amazing customer service and great time. I would drive all the way from Bremen to get my service at this location.

Trevor Brasselle

24 de ene. de 2014

I brought my car in for a head gasket recall. I made it clear when i brought it in the i am 18 and make minimum wage so don't do anything that will cost me money without telling me.. When i went to pick up the car i was charged $98 for labor because they tapped a spark plug hole. I have a friend who would have been happy to do it for me for free if they had told me! They didn't respect what i had told them more than once on the day that i brought it to them.. I will never take my 4runner or any of my families vehicles back to them.

Like doing business with Toyota of Newnan

22 de ene. de 2014

Went in for 55,000 mile service. Lance Chapin advised us we needed our rear brakes fixed. He kept us apprised of the work progress and told us exactly how much it would cost. The process was smooth and we were out of there in no time.

Wildman

13 de ene. de 2014

Didn't buy a truck, didn't have what I wanted. They have the nicest and friendly host there. Believe her name was L. Crook. Need to keep her. She warms the place up. I will be back to buy.

Andrew

2 de ene. de 2014

Went to just look and test drive a new RAV4, Ended up trading a Toyota Sienna and becoming a first time car lease purchaser. Received a very competitive trade in on the 2005 Sienna and after some negotiating with the GM (mark) and Owner (walt), we settled on a monthly payment and walked out that evening in a VERY nice Toyota. Probably could have negotiated some more mile per year, but am pretty happy overall. Our Sales guy Barry was very accommodating as well and even stayed late by several hours to seal the deal.

NLM

1 de ene. de 2014

I brought my 2012 Tacoma in for 30K service and a problem with the remote control. While the truck was being serviced they provided shuttle service so that I could take care of some shopping and not just waste time waiting for the service. When I was picked up and delivered back to the dealer, the truck was ready and service was excellent.

Dave from Dallas

30 de dic. de 2013

I have purchased 2 cars from them and they are second to none with making you feel comfortable and not feeling pressured during the whole process very honest and up front with you with pricing no hidden cost.

Jim Ragan

30 de dic. de 2013

Outstanding service on my Toyota Corolla yesterday. Scott Moody (Assistant Service Manager) was outstanding with his customer service and helped with the process of getting my car serviced. I highly recommend Toyota of Newnan GA as a place to purchase a vehicle and have service done on an automobile.

Dave

18 de dic. de 2013

Purchased a car in August and December and each experience was truly outstanding. I worked with Chris Kenner who was very professional, polite, and well organized. Chris made the experience enjoyable and worked to meet my needs. I would recommend Chris and the team at Newnan Toyota.

Janice P.

14 de dic. de 2013

I recently had my 5,000 mile check up on my Avalon. Eric in Customer Service made sure all my vehicle needs were met.

Channing

13 de dic. de 2013

Mr. Simmons provided me with the most enjoyable car buying experience. I arrived on the lot not knowing exactly what I wanted, but Mr. Simmons was very patient. He walked with me around the entire inventory describing all the details of each car I had an interest in. Not once did I feel pressured to buy a car. Mr. Simmons was very knowledgeable, got me the car I wanted at the price I wanted. Arriving at Toyota of Newnan, I had a Ford oval stamped on my forehead, but I left with a Toyota key in my pocket.

Travis

10 de dic. de 2013

Bought a Scion FR-S from this dealership a year ago and had a smooth buying process. Decided after a year I really needed a more practical car (real back seats, 4 doors, less depreciation over time) so I traded in my FR-S for a lightly used Corolla. Toyota of Newnan was willing to work with me to get the right car even though my trade in was worth more than the Corolla. They had no problem issuing me a check for the difference between the trade values. And they gave me a great value for my trade too. Overall and most importantly they were working with my needs for a next car first. They aren't one of those dealerships that tries to sell you as expensive of a car as possible. I mention this as I have been to another Toyota dealership (who I will not name) that upfront wanted to know what I had to spend and not what I needed and rather quickly I was being offered cars more expensive than I desired. Not a problem at all at Toyota of Newnan. Lastly I would like to give special thanks to their financing department. I've personally met one particular employee 4 times over the past year and he helped me with some concerns and offered excellent advice.

GBTB

8 de dic. de 2013

We have used Toyota of Newnan for many years. They are absolutely one of the few dealers that I would ever consider buying a new or used car from. All dealership personnel are awesome and very helpful. Our salesman was very good and explained everything really well.

1st time toyota owner

26 de nov. de 2013

Toyota of Newnan worked well with us to find what we wanted. Would recommend this place to others. Everyone made sure that we were taken care of.

Jennie A.

20 de nov. de 2013

NOTE: I purchased a NEW car - this web site is faulty and defaults to "used car" every time I click "new car". Purchased a new Prius 2013 this weekend. We live in Birmingham but driving 140 miles to Newnan got us the best price in the market. Researched true market value through a specialized website and received quotes from several dealerships. Marty Griffin offered me the best deal and after a few email and phone interactions we picked up our car. Transaction went very smoothly, the fees were exactly as stated with no hidden fees, and the price estimate from the website was honored. It was a great experience, and Marty was very professional and easy to work with. Highly recommend using him.

adademlow

13 de nov. de 2013

Although we had a positive experience during our initial sale, we have been very disappointed by the result. Our 2009 corolla has serious issues relating to a faulty water pump that has caused engine damage. We kept our vehicle serviced and this issue came up suddenly this fall. We have had the car a little more than three years and it has less than 60000 miles total. We have had to put 4000 dollars into repairs since September. While we realized that warranties were expired, and did not expect to have these costs covered, we were told by several repair places that these kinds of issues should NOT be happening at this point. We did expect that a dealer from which we had purchased thee vehicles would take into account that these kinds of problems on a vehicle with fairly low mileage is unusual, and that perhaps they would have offered some kind of break on the repairs. Not only did they NOT do that, they were very rude and cold about the whole thing. Ironically, they chastised us for not having a Toyota water pump in the car. Never mind that the reason we didn't was that we had to have an emergency repair when the Toyota pump that was in theme car burst. We will never go back to this dealer for sales or service...not because we think that they did anything illegal or wrong, but because we expect that places we have given repeat business on big ticket items would treat us and unusual issues with more empathy and concern. We are people....and deserved more humane treatment. They were arrogant and uncaring.

Re Holliday

13 de sep. de 2013

Marty Griffith was very helpful in helping us purchase two cars this week. If you want a car at a great price with no hassle contact him. Thanks The Holliday's

Unhappy30277

24 de may. de 2013

Called on Thursday to rent a Prius in a couple of weeks and was quoted a weekend price plus a one day rental because I would have the vehicle from Friday to Tuesday. A lady by the name Elisha check to see if a pruis would be available and confrmed that a pruis was available for the dates.I felt that the price Elisha quoted me was very fair and resonable. Told her I needed to speak with my husband and would call her right back to confirm. I called back within 10 minutes, asked for rental and received a voice mail. I called back and asked to speak to Elisha. I got her voice mail as well. I didn't leave a message on either one . I called back in about 45 minutes for the same thing to happen. This tome I left a message on the rental voice mail. I tried calling all day up until about 450 pm when finally I told the receptionist that I wanted to speak with someone and not a voice mail. I was put in contact with Lauren and explain the above to her. She also confirmed about a vehicle being available when I needed it. Se took my name and number and said she would have them to reserve it for me first the in the am and would call me to let me know it was done. She called me today( Friday ) and told me they no longer rent Prius! Even though it is still on the list when you talked to them and the workers like Elisha and Lauren think they are available. So I called Elisha and she once again looks and confirms that a Prius can be rented. She puts me on hold and talks to Hernan Gutierrez who is the manager over the rental and this is when she finds out that NO they can longer rent Prius. So I call and leave Hernan Gutierrez a voice message to call me. I'm informed that they rent other vehicles but not Prius and that this was changed back on May 1st. My complaint is that it is now the 24th and you have had time to tell your employees and make changes in the computer and to the list of rentals so that when someone calls for a specific vehicle and they are NOT misinformed. I told him I wasn't happy with their communication between one other so that the customer doesn't have to suffer. I told him I would be writing a BAD review and dealing with another Toyota dealer that is a little distant s away. I also asked who the owner was andante to have them call me He chuckled and said it is privately owned, his name Walt and he is my brother. And thanks for the feedback. So here you go Hernan! That's my feedback. As I told you we are looking at buying one but wanted to try one out first but we will NOT buy from you! Thank you Elisha and Lauren for your help. Sorry you had the wrong information in front of you! Beware of Hernan Gutierrez at the dealership because he seems to think that just because his brother owns the place he can treat customers wrong!

Adam

17 de may. de 2013

1st visit I scheduled an alignment for my 4runner, i made an appt, it took 30 mins before they even took my information, alignment took 3 hours. Strike 1, I purchased another 4runner & took it in to have alignment, and multipoint inspection and to grease fittings & re torque propeller shaft, and for recall of accelerator pedal, none of the fittings were greased, nothing torqued,and i specifically said don't cut my pedal, install smaller one, they cut it, Strike 2, my wife took her 12 corolla which we bought there for her 15k service which was tire rotation and inspection, she made an appt. the service guy told her they were busy and it would take longer than an hour even though when she scheduled it she told them it would be on her lunch break, she asked why it would take longer than an hour to rotate tires? service guy then went out & looked at her tires and said they didn't need rotating, ha. he wrote it up as if they did the service and sent her away, I spoke to service manager and told him this & evidently he fired the service writer, ok felt a little better but that wasn't his first mistake and they were looking to get rid of him i was told, hmmm, not feeling better now... so me and my wife both took our cars back and I had the correct pedal installed and they rotated her tires finally in a timely manner, well not really since we both had to make return visits. Strike 3 you are out... Well my wife went out of town right after this, she came back in town and drove her car and realized a lug nut was missing and the valve stem cap was also missing, so today she returned and they replaced the lug nut & valve stem cap. Strike 4... Are you freaking kidding me? so yet another return trip which makes 3 total all for a simple 15,000 mile service which was basically to rotate tires, I'm positive they did not lubricate chassis or do multi point inspection bc of how long they actually had the car while we waited... And I will be following up with service manager again tomorrow since he was off today to let him know about the lug nut not being put back on... To top it off, I was offered an apology after the first visits and nothing else other than please give us another chance.. I figured at least a service coupon or something after I told him there was another dealer the same distance from my house as they are.. but no. nothing more than an I'm sorry, this isn't how we operate, and i fired the idiot that i hired that i knew was doing shady things and I think thats only bc i called toyota directly after he pulled that... so please don't take your vehicles here for service. Lagrange Toyota or Union City Toyota are both close and I can personally vouch for Lagrange as I bought a Scion from them a few years ago and wish i had used them again for the corolla purchase.. never had a problem with their service at all, just a little further from my house but well worth it... if you do use Newnan make sure you go behind them and check to make sure they actually did the work, i did and thats how i found out they neither greased nor re torqued my propeller shaft on my 4runner...

adamskratchtherapy

17 de may. de 2013

3 return trips for 15,000 service bc of service advisor not recommending tire rotation even though it is clearly stated every 5,000 miles, no other recommended maintenance performed either, took car back 2nd time dealt with manager, they left off lug nut and valve stem cap, took car back 3rd time, they put wrong lug nut on, took car back 4th time finally fixed with no apology or desire to have me as a customer ever again. also took my 4runner in for service & pedal recall, i asked not to have my pedal cut, they cut it, and asked to have my grease fittings lubricated and propeller shaft re torqued, they didnt perform either service, had to return a 2nd time to have right pedal put on vehicle and propeller shaft re torqued. I greased the fittings myself... I will never return to Toyota of Newnan again for anything... thank god Lagrange toyota is not that much further as i will be using them from now on....

New Prius Driver

16 de may. de 2013

Before buying at Toyota of Newnan, I visited several dealerships. While there are some really good salespeople in the Atlanta area, none could compare with the salesman I bought my Prius from at Toyota of Newnan. His name is Karl Domachowski, and he was so different from any other salesperson with whom I spoke, that I just WANTED to buy a car from him! I found him to be knowledgeable about his product, very helpful, and probably the best salesman I've ever met. He didn't pressure me at all, which quite frankly, would have made me reluctant to do business with him. Instead he was just a nice person, who was happy to help me. I have recommended him to several other people already, and will continue to do so in the future.

Mary

24 de abr. de 2013

We just purchased a new 2013 Toyota Corolla at Toyota of Newnan and it was an amazing experience. Salesman Craig Jones was personable and honest about the cars we looked at. He was extremely knowledgeable and was able to suggest features that suited our needs. My two daughters also purchased Toyota Corollas from Toyota of Newnan in the past 6 months and the professionalism is top notch. Walt personally came and talked to us each time to make sure the service is up to his standards and ours. We are all happy with our purchases and will be back in the future. Thank you Toyota of Newnan - we were pleasantly surprised and glad you were able to change our opinions about purchasing a car, an event we are no longer dreading when it is time to go back.

David M

15 de abr. de 2013

I bought a new Highlander from Newnan Toyota. I picked out the car and got a quote online . The process was very straight forward. I got the car with the options I asked for, at the price quoted. The car was ready for me to test drive when I got there. Looked the car over and made my decision without being pressured or hovered over by a salesman. The sales staff was very proffesional. I got a great deal on the car that I wanted. The best car buying expereince I have had.

bhavinraval

11 de abr. de 2013

I went all the dealers ship to buy a camry Hybrid.No one gave me best deal ,only Toyota of Newnan gave me. Best Salespeople never seen in bad mood ,alway welcome very well with smily face.

SyrNY

30 de mar. de 2013

I live in New York but helped my mother (who lives in Newnan) purchase a car from Toyota of Newnan. I have purchased a few new cars in my life and have had the full range of experiences (good to bad) at various dealers. This was a bit unique because I actually dealt with the dealer over the phone to negotiate the price for my mother. The sales rep, Trey, was very professional and personable and I felt no pressure at all. In a matter of two phone calls we had a deal on a 2013 Rav4 and for what I believe was a very good price (I had done some research). More importantly than the price though, was how they treated my mother from the time she began looking at the various cars until she eventually picked up her Rav4. She let me know that they were always very helpful, professional, and she never felt any pressure to buy. I also know that they took extra time and effort to make my mom feel at ease and to explain the features of the car to her. I was actually so impressed I called the Sales Manager, Mark Feldman, to let him know I appreciated the work of Trey and his sales team. I hope to visit them when I come to visit my mom in Newnan. PS- She loves her 2013 Rav4!

KJT Newnan

28 de mar. de 2013

Toyota of Newnan did not rotate the tires on my car for over 15K miles and 3 appointments. I purchased a new 2011 Camry from Toyota of Newnan, and also an extended service agreement as I put a lot of miles on my cars. For the first 34K miles, I took it in for regular tire rotation and oil change every 5K miles, as required. At about 20K miles, I began to hear a noise in the left rear of the car, but it sounded like road noise, and the car was driving fine (no pulling or vibration) so I put it off to lack of sound insulation. This noise continued, always in the left rear, even through 3 service appointments at the dealer (Toyota of Newnan). At 34K miles I brought the car in and asked about the noise. After inspection, they announced that my tires were cupped because I had never had them balanced. I asked why they had never been balance and was advised because I had never requested it. I reminded them that I did not request to have two filters changed, fuel injection system cleaned and air induction serviced either, but that didn't stop them from telling me it needed to be done, so why did they not ever advise me the tires needed to be balanced? I explained that my regular mechanic (NOT Toyota of Newnan), always checks the balance on the tires when he rotates them. They told me it was my responsibility to ask them to do it, and asked me if I wanted them to do it at that point. I advised them no, I would take it to my regular mechanic to inspect. When I took it to my regular mechanic, he agreed the tires were cupping because the tires had not been balanced, and also stated that in his opinion, they had not been rotated more than once or twice in more than 34K miles. He balanced and rotated the tires and immediately the "road noise" moved to the front left side of the vehicle, confirming his statement that the tires had not been rotated for at least 15K miles. I called Toyota of Newnan and they denied this was the case, stating, I find it hard to believe that our service team would not perform a service that they stated they had completed. I found it hard to believe too, until the proof was indisputable. They then offered me compensation in the form of free installation if I purchase new tires- which happened to be an existing promotion that I had received from Toyota Marketing earlier in the day. Basically they told me I was a liar and refused acknowledge the issue. They responded to the Better Business Bureau that I had failed to have regular maintenance on my car, even though they were the only ones who had touched my car until that point. My family has purchased 3 Toyota vehicles from this dealership in the past 2 years, and definitely will be the last vehicle purchased from them. Needless to say, I am very dissatisfied.

Prius Guy

23 de mar. de 2013

I recently was in the market to purchase a new 2013 Prius. I used an on line buying source that directed me to John Cogan. I did everything on line to make it as painless as possible. John made this process the so easy. An expereince like I have never had. He knew all of the features on the car. When I wanted a larger discount he made it happen. The car was flawless. He took two hours with me explaining ALL of the features of the car. He was available after the sale when I had additional questions. Bottom line...go see John at Toyota of Newnan!!!

Nirsa E

24 de feb. de 2013

I drove over an hour to Toyota of Newnan looking for a vehicle. When I arrived I was greeted and taken cre of immediately. I didn't think I was going to find something fr my budget, but I was wrong. I found what I was looking for and more. I would recommed this place to anyone that asks me where bought my car. Thanks for all your help and for your great customer service.

Gordon H

22 de feb. de 2013

Chris really went above and beyond with my buying experience. He sent pictures, he called, he text, Chris made me feel like a real person, and not just someone to make a buck off of. Compared to other used cars hundreds of miles away, the used car that I purchased from Toyota of Newnan was listed at the best price. Vu, also gave me a better rate than my bank. Thanks Toyota of Newnan for a great experience.

asappartsman

21 de feb. de 2013

exceptional purchase experience. Did everything in advance on line and dealership personnel could not have been better to work with

John S

21 de feb. de 2013

I had grown to totally distrust car dealerships, especially their service departments. That is, until I bought a new Prius back at Thanksgiving 2011 from Toyota of Newnan (Georgia). The initial free services lured me in to the point that I got to know and admire the dedication of the service advisors. They delivered "platinum-level" customer satisfaction. After 25,000 miles I am totally hooked. The service department has repeatedly reached "above and beyond" to see that my car was in perfect order and running as it should. When I have had to pay for anything the prices were fair and the work was done quickly and well. I have an unpredictable schedule and cannot easily schedule maintenance ahead of time but any time I drop in for service my car is taken in and returned to me in record time. I'm now sold on Toyota of Newnan and will continue servicing my car there now that I am past the free service period.

asappartsman

9 de feb. de 2013

Drove from cumming, ga to newnan, ga because of the professionalism expressed by this dealership when I called to inquireabout a used Toyota Venza in their inventory. Everything went smoothly and as represented. An overall great buyingexperience.

Jessica London

1 de feb. de 2013

Karl, the sweet guy from across the pond, was an excellent salesman from the start. Very nice, open, honest, and helped work the best deal that he could do. I enjoyed my experience buying my car at Newnan Toyota. No one really ever enjoys the experience truly, but, for what it was, I would definitely recommend going to see Karl again. Thank you!

Jim Ragan

31 de ene. de 2013

I bought a new 2013 Toyota Corolla S on 12/27/2012 and have really enjoyed driving this automobile so far. Gary Vaillancourt was my sales rep and he was very professional in presenting the many benefits of owning this car. Without any pressure, he helped me with the purchase/financing process and completing the paperwork, along with assistance from Greg Faison the Sales Manager. Without the usual sales pressure that you get from many other dealers, this was an overall great shopper experience and I highly recommend Toyota Of Newnan to anyone in the market for a new vehicle.

Paul

30 de ene. de 2013

Being in the military, I've bought new cars (mostly Toyotas, some Hondas) all over the East Coast (PA, GA, SC), the mid west (IL) and as far west as Wyoming and Colorado; Newnan was THE best do deal with, even over the phone/internet. Traveled an hour and a half south of Newnan to buy. Saved $2000 more with them on Prius. Easiest, most pleasant staff to work with. Excellent deal on trade AND great price on car. Dealership is immaculate, the finance and sales folks are utmost professionals and extremely courteous - not always the case elsewhere. They do not make you feel like the service stops after you sign on the dotted line AND go the extra mile to accommodate you and your situation...rare these days. New favorite dealership. First stop in the future will be Newnan.

shyrlene haynes

29 de ene. de 2013

A great place to buy a car great experience they were very heplful got what I wanted going to get my next car there and pay cash for it looking for even a better deal good service to don't mind driving there to take my car they are alway friendly the owner comes shakes your hand

mj5

6 de ene. de 2013

Traded a 2011 F150 for a used Camry. New job necessitated a more fuel friendly car. They gave me a fair price on my trade and a fair price on the Camry. Some negotiating was required but I prefer that. The discussion was alway professional and respectful. The finance guy was fast and got me out the door quickly, which I value. The Camry was Certified and so far, it's proven to be just what I wanted, a solid commuter car. My Salesman Sam was good to go. Tell him what you want and he will find it with no silliness.

RochelleAL

5 de ene. de 2013

I purchased a used Toyota Camry from Toyota of Newnan and the transaction was seamless, due to my salesman Jesus Jimenez. Jesus was very professional, courteous, knowledgeable, and well dressed, to say the least. The entire transaction took only a few moments. We were able to negotiate a great deal and I am immensely happy with my Camry.

tenee.johnson

5 de ene. de 2013

I purchased a used Toyota Camry from Toyota of Newnan and the transaction was seamless, due to my salesman Jesus Jimenez. Jesus was very professional, courteous, knowledgeable, and well dressed, to say the least. The entire transaction took only a few moments. We were able to negotiate a great deal and I am immensely happy with my Camry.

Perry from college park, ga nov. 12, 2012

22 de dic. de 2012

This was the first scheduled service on my 2012 Toyota Tocoma truck, I was the first in line and the service representive was very professional, he went over the entire checklist making sure I understood the coverage. He then asked if I was having any problems. After the servicce was completed he went over all that was done.Would encourage anyone looking to buy a vehicle or have theirs serviced shop at toyota of newnan and you will get outstanding service.

David

18 de dic. de 2012

Newnan Toyota makes it a pleasure to buy a car. If you are like most people, there are two things you hate to do, go to the Dentist and buy a car. I have found a solution for buying a car. Newnan Toyota has great prices and offers a wonderful buying experience. I worked with a knowledgeable sales consultant, Marty Griffin. He was honest and completely open throughout the process. I highly recommend Marty and the team at Newnan Toyota to anyone who is looking to purchase a car in the Atlanta Metro area

Love My Van

30 de nov. de 2012

I came to get a second opinion because I was told by another service center my Sienna needed new struts and shocks.They looked at it and said it did not. That was a lot of money that I saved coming here and thankful they were honest with me (unlike the other center). I will not go to the "nearby service center" anymore and will be bringing the van to Newnan.

Angry Car Buyer

25 de nov. de 2012

We came to Toyota of Newnan in hopes of sealing a great deal on a certified pre-owned 2010 Prius. When they brought their offer to the table, the payments were exceedingly high. When our trade-in was appraised, it showed on the report that there were dents in places where there was none and that there was a large scratch on the bumper we could not find. The price on the Prius was not the internet price, this was higher. By the end of the night, they had tried to get us to trade in our other vehicle and weren't willing to work with us on trading in our (Garage-kept, routinely maintained, very well equipped) 2008 SUV. Instead of trying to work with us, they thought they could take advantage of the situation. We will not return. We left the showroom that night, no vehicle.

Martha

13 de nov. de 2012

I bought a new 2012 Highlander from Toyota of Newnan. This was the first new vehicle that I have purchased independently. The entire process was made easy by their outstanding sales people. Being female, I was nervous about asking questions but the salesman treated me with respect and dignity. I have had the first service on the vehicle and every person I have met has been outstanding. Would encourage anyone looking for a new or used vehicle to shop at Toyota of Newnan.

Smith

10 de nov. de 2012

My daughter just purchased a new corolla at Toyota of Newnan. The internet sales manager, Marty, did a great job listening to my daughter and showing her the features of the corolla. He was not pushy, and he did not try to get her to purchase expensive options she did not desire. He was an excellent saleperson. Ask for Marty when you shop at Toyota of Newnan. Excellent purchase experience! J.B. Smith

Samuel

5 de nov. de 2012

I shopped at five different dealerships online, through a couple of services and email, for a new 2012 Camry. John Cogan at Toyota of Newnan made a good offer, and was great to work with thereafter. I believe I got a good deal, and definitely had a good buying experience. Bill in finance was also a pleasure to work with. Highly recommend this dealership and these gentlemen.

dwag220

2 de nov. de 2012

Salesman told me car was serviced had oil change and ready to go. Drove car home and battery went dead all filters clogged and did not get the oil change which was stated. I spoke with the sales manager Justin and he stated he only buys new cars and does not buy used cars to inherit other peoples problems were his exact words. Basically he was telling me dont buy a used car from them. These guys do not back up what they say and do not have any integrity. They stated your car when you drive it off the lot not there problem. I would think twice before buying a used car from these guys. Also, the salesman and sales manager promised me a call back and never did. Also, was supppose to get a call back from the general manager and never did. They just sent me a email and took the easy way out.

Breast Cancer Survivor

27 de oct. de 2012

Jesus Jimenez met me when I pulled in and I told him what I was looking for and what we needed.He was so great at helping me and getting me what I needed! Then when we dealt w/Vu Nguyen in financing,he accomadated everything we needed to drive out w/a new car! Thank you Toyota,we/I as a Cancer survivor appreciate everything you do for Cancer research and securing great quality cars for families in Coweta County!

strejos

26 de oct. de 2012

They took the time to listen to what I was looking for and helped me in finding the best deal.2 thumbs up to all.

gigibrown

24 de oct. de 2012

From the minute we walked in the door at the Toyota dealership in Newnan to begin the car buying process until the deal was complete, we were given great and thorough service in every way. Walt and his employees went WAY above and beyond to ensure that we got exactly what we wanted and at a price and rates that we could afford. They made very intentional and genuine efforts to see that we were really happy. I set put to purchase another Honda, but made the switch based on price and customer service. The car is pretty great, too! I was so pleased with the entire process...it was truly a great experience. So much so that my friend car shopping with me bought a new Prius! And since I bought my new Camry last week, two of my friends have been back to purchase new cars. ANYONE looking for a new car should not do so until stopping by Toyota of Newnan!

Marty

10 de oct. de 2012

Fantastic buying experience. Greg Faison and Jake Thompson both went above and beyond in helping decide which vehicle best fit our needs and then searched far and wide (multiple states) to find the exact match that we wanted. After the vehicle arrived, I was in and out in no time - much faster process than any other dealership that I have dealt with in the past - thank you Bill Dixon. Also met briefly with Brian Brewer to discuss servicing our Sienna - and again, I was treated with appreciation and look forward to having Brian work with us on keeping the Sienna running perfectly. When it is time for me to upgrade my truck, Toyota of Newnan will be the first place I stop. And I will be asking for Greg and Jake. Everyone, from Walt to the sales team and finance are very easy to work with from negotiation to driving out of the lot.

myguy

9 de oct. de 2012

Worked with Jesus Jimenez he made buying a pleasure. The finance person was also great in working with us in getting a great rate. I have used Newnan Toyota for service on my last Toyota and have always been treated great.

RGH16

2 de oct. de 2012

Just bought a new 4Runner LTD, Marty Griffin made the complete process painless! Excellent price and overall customer service.

John C

1 de oct. de 2012

My overall experience in buying a new Camry Hybrid was great! I was assisted by John Cogan, who was absolutely awesome! He was patient, answered all of my questions, and made the process easy. I would highly recommend to anyone looking to buy a Toyota car. Vu in finance was also great--no high pressure tactics at all. If I had to identify any criticism I had of the car buying process, it would be that related to having to make warranty/service option decisions at teh end. While I had done a lot of research on the car I wanted to buy prior to purchase, I was not prepared for all of the warranty/service option decisions that I was required to make on the spot at the time that I paid for the car. I don't necessarily know that I would have made different choices had I known the various options and costs beforehand, but I would have been more comfortable in making my decisions had I had the time to consider them, and not had to decide them on the spot.

Nicole

1 de oct. de 2012

Bill Simmons our sales consultant was fabulous. We would definitely recommend Newnan Toyota to anyone who is looking for a new or used car. The staff was wonderful. Thank you Mr. Simmons and Newnan Toyota.

John Jones

1 de oct. de 2012

Me and my husband was looking for a new car, I wanted a toyota camry. So we went to the Toyota of Newnan.. We found the car that I wanted It had everything on it that I wanted so we took it for a drive and we both liked it so much that we got it, I have had many cars but NEVER a NEW CAR....And we had a great sales man his name was Jermey Morris he made it so easy for us I have been telling all my friends to go buy a Camry in Newnan.. If I ever want to get another car I will be back a Toyota of Newnan thank you so much Jermey Morris.. Mr.

golfer

29 de sep. de 2012

This was the third Prius I have purchased from Toyota of Newnan and Marty Griffin, internet sales, made it a very efficient and perhaps the easiest of my three purchases. I emailed him details and he followed through and put the deal together. He had the car ready to go so that I did not have to wait once the paperwork was complete. Great job!

adademlow

29 de sep. de 2012

Just got home from purchasing our third vehicle from the great folks at Toyota of Newnan. Salesperson Marty and Wu in finance were great to work with and made it a painless process. We love both the community feel and professionalism of Toyota of Newnan and their work to give you the best deal possible. We will be back! Thanks guys!

Mrs3t

27 de sep. de 2012

We would recommend Toyota of Newnan to our friends as a solid place to buy a vehicle. We did have a great experience working with the Sales Consultant, Marty Griffin. Mr. Griffin did a great job of listening to what we were looking for and was very patient in exploring the many different cars that we asked about. We also appreciate Mr. Griffin's associate that helped us prior to us working with Mr. Griffin. His associate was thorough as well in listening and searching out what we wanted. you Toyota of Newnan for making purchasing a car an experience that we can look back on with no buyers regret of the product, or of whom we bought the product from.

ret1997

27 de sep. de 2012

When you enter the Newnan, Toyota dealership the first impression is that this is a very professionally managed business. Everything is spotless, the showroom floor is inviting and an attendant is there to help you with your business. My salesman was the most helpful I have ever encountered. John helped me easily through a difficult personal situation and took quite a lot of time with me. We drove a number of cars and after our decision he very carefully reviewed the maintenance and operation of our new Camry. He never in any way tried to sell us a car we would not be pleased to own. I took a number of his business cards and have already referred two friends to John. Thank YouPaul Peeler

horse enthusiast

24 de sep. de 2012

I had my 2001 prius in for an oil change. I was presented with a suggested list of needed maintenance totalling over $1000.00. I was told I had a small leak in the cv axle assembly and it would take $743.06 to repair. Replace spark plugs $163.01.Cooling system service $ 270.04. My boyfriend took prius to his mechanic and said it was about $300 worth of work and parts.

tom.zarle

24 de sep. de 2012

We have been Toyota owners for the past 6 years and decided that we would only look at Toyota for our next new car. Our buying experience with toyota of Newnan has confirmed that our decision was "right on." We did a lot of research on purchasing a 2012 Highlander and were delighted to have been able to work with Martin (Marty) Griffin. We are probably like most "new car" buyers -- we dread the experience of sitting in the dealer showroom and "haggling" with a salesperson and being insulted as the salesperson keeps running to "check with my manager." Marty was a "gem" to work with!! He listened to what we were looking for -- and came up with three great possibilities -- at a very fair price that included an offer for our trade in RAV 4. Did I say that we did all this "on line'!!We had so much confidence in working with Marty that we put a deposit down to hold the car we selected until we could drive the 135 miles from our home to Newnan, GA to complete the purchase. We did all this "sight unseen" and had never driven a Highlander until we drove our new car home. We never doubted the process.We are thrilled with our new Highlander and now know that new car buying can be a good experience. Thank you Toyota of Newnan AND THANK YOU MARTY GRIFFIN for making the experience a pleasant one! We will do it again!

Espo30241

23 de sep. de 2012

Enjoyed working with Jeremy Morris. Fast transaction. Will be back.

DrShaglove

22 de sep. de 2012

Most pleasant new car buying experience I've ever had. Gave them a well-researched and fair offer. They accepted it. Sold. Nick is a really nice guy to work with.

Love to Drive

7 de sep. de 2012

I had a wonderful experience at Toyota of Newnan. Rand Hopper was very knowledgeable of the Prius and showed me all the options the car had to offer. I was very impressed. He is very friendly and was never pushy. I recommend everybody that wants a Toyota to go see my new friend Rand Hopper

I love to drive

7 de sep. de 2012

I had a wonderful experience at Toyota of Newnan. Rand Hopper was knowledeable about the Prius and showed me all the options on the car. He was very nice and friendly; not pushy at all. I felt like I was talking to a friend. I recommend you buy your Toyota at Toyota of Newnan and go see my friend, Rand Hopper.

Cool Breeze

2 de sep. de 2012

I purchased a brand new 2010 Corolla for my daughter as she was getting ready to leave home for college. The experience was positive, professional and low pressure. Now that said every time she comes home I have taken the vehicle in for regular scheduled service. The service department is top of the line. Now when it came time for my wife to move from the "Soccer Limo" to something a little more sporty we immediately came right back to Toyota of Newnan. Once again we had a pleasurable experience. Tom Rathman took great care of us as did all of the staff right up to walking out the door. We look forward to a continued long term relationship. Great team great job!

Leased Lightning

25 de ago. de 2012

I had a fantastic, and easy, experience at Toyota of Newnan. The staff and service were excellent, notably Greg Faison and Nick in the Sales Department, and Vu in the Finance Deptartment. They answered all my questions as fully as possible, and went the extra mile to make sure that everything went as quickly and as smoothly as possible. I never felt any pressure, and would most definitely come back again!

Herk Pilot

23 de ago. de 2012

Just bought my first Toyota ever. Salesman Marty Griffin was honest, professional and knowledgeable. Overall experience was excellent. Very happy with the Tacoma double cab. Only negative to it is that the sliding rear window is manual. If you can't reach it from the driver's seat it should be powered.

buyer

8 de ago. de 2012

We had shopped on the internet and communicated with John Cogan via email prior to visiting TON. When we got there the first time John was out so had Jeremy Morris meet us. Jeremy was very helpful during our test drive of a 4-Cyl. and the next time back we were able to order a Camry exactly like we wanted. The process was a bit long the day we went and signed the papers and got the car, but Jeremy, and Vu, in the finance office, treated us very well and handled everything very professionally. Jeremy stayed in touch with us througout the time we were waiting for the exact Camry and we are looking forward to getting a Prius for ourselves next week which we also had to order.

owner of Big Red

5 de ago. de 2012

We went to Toyota of Newnan several weeks ago just to look at the Tacoma's and get an idea of what they offered. My husband has a 1993 Ford Ranger with 310k miles, it was time for a new one!! So we looked and we talked with Tommy and met Greg one of the sales managers, got an idea on cost and about the truck. We told him we weren't ready until probably the fall. They were very helpful and Tommy kept in touch by email. Not pushy at all, which was appreciated. Well, we got an email from Tommy saying they had a Tacoma like my husband wanted in and invited us to come in and look at it. So we did, test drove it, and the rest is history! We now have a beautiful red Tacoma in our garage! Thanks guys, great experience.

KWPITT

3 de ago. de 2012

We bought a used 2012 Toyota Sienna. They made promises regarding the repair of some dents (stated on the "WE OWE" part of the contract). However, after the transaction was completed, they realized it would cost more than what they expected to repair them and did NOT want to do it! We had to fight to get them to "do the right thing" (they claimed they did not have room to perform the repair). Then when we asked for an equivalent vehicle while they finally fixed it, they gave us the cheapest minivan on the lot and told us we should not expect more since we bought a used minivan. I was absolutely shocked at the way the service manager treated us -- like 2nd class because we had purchased used vehicle. I would NOT recommend this dealer!

mike7r

17 de jul. de 2012

Bill was a good salesman to work with and he actually knew the vehicle techincially to help answer all of our questions. The paperwork deal wasn't dragged out for hours like other dealerships after we agreed on a price. Good folks to work with all around.Thanks,Mike

Rbranton469

2 de jul. de 2012

I have made now 2 purchases with Toyota of Newnan. My first experience was less than thrilling so I took my business to Lagrange Toyota for my next 2 cars. I decided to give Toyota of Newnan another chance when my husband and I decided to check into the 2012 Camry. I'll be honest, I was very blunt and cold with our sales representative, Orlando to begin with. Most of the experiences I have had as a woman buying a car have been less than pleasant, often being treated like I was a moron. I refused to disclose what I owed on my trade until they informed me what they would be willing to offer me for it because the deal on a new car would be contingent on that and the price for a new car. I also told him I had a terrible experience in 2009 and went into detail as to why (basically when Toyota had all those issues and recalls and the value plummeted. Also had issues with car making noises and the door panels falling apart.) he was very well mannered despite my coolness and very, very knowledgable about the car we were interested in. He apologized for my previous experience, asked me what I would like to get for my trade, and went (as I had requested) and got their offer on my trade, which was more than I had told him I wanted. He then told me that he told his manager that I had an awful experience and his manager said they wanted to make things right. They gave me 3500 off the sticker price- without me asking- and I was financed at 1.9%. Orlando was there every step of the way, patiently. The finance manager, Vu was amazing, going through every aspect of the financing in detail with us, answering any and all questions patiently. My experience with all 5 cars I've purchased in the past, as soon as I signed the papers it was like wham bam thank you ma'am, get out of here. But this time Orlando was waiting with our new car, hood popped, doors open, and walked us thoroughly through our vehicle, even telling us about the new technology in our engine. He was amazing... As was Vu. One negative I will say based on my previous vehicle with Toyota and my husbands Toyota truck, is regarding the service department. They are so painfully slow and as many people have noted they do not call you to let you know your vehicle is ready. You have to constantly call... It's ridiculous!!! Also, they do not return calls promptly or contact you as they say you will. Very, very frustrating.

fcrow213

2 de jul. de 2012

Best new car buying experience EVER !!! Would and have highly recommend this dealership. Drove over an hour to buy from them --- kept every promise made. Not my first car ---- 56 years old and have owned many vehicles ---- next Toyota buy WILL be from them !!!

donniepardee

29 de jun. de 2012

My purchase of a used Honda Fit was not a good experience. After declining a purchase of the vehicle, a price was renegotiated to my satisfaction. However, the sales staff did not fully disclose everything that needed work on the vehicle, such as a cooling system issue, hail damage that was not easily seen upon the test drive, and an interior carpet problem that would require numerous additional visits before they would actully repair it. They also did not disclose that one of the alloy wheels on the vehicle was a replacement that did not match to the other wheels. Shame on me for not being more observant.While purchasing the vehicle, I was told by the F&I manager that I was required to sign a finance contract before I took the vehicle off of the lot. Not true! It took an outright refusal to do so and the help of the Assistant GM to get out of the F&I office.Toyota of Newnan did a superlative job of being really nice to get the car sold, while being less than truthful with me.

xteacher

28 de jun. de 2012

I took my 2010 Rav 4 for a normal servicing. Shelley, my service rep was very nice and professional, and the car was ready when promised. I also had a noise looked at, and they all but tore the car apart trying to find it. They tightened everything down, and the noise is gone. The only negative I can give is that the cashier could have been a little friendlier. She was abrupt and a little negative - maybe having a bad day? Overall, a good experience.

Jose Antonio Romero

27 de jun. de 2012

Great overall buying experience. Great attitude and after a few years I'm still in love with my Sequoia! I drove from Groveland Fl to your dealership as you had the best price.

jucesnell

26 de jun. de 2012

This was my second vehicle from Newnan Toyota and while they have both been good experiences-- as least as good as a car buying experience can be-- but this last one was especially smooth, easy, and efficient. They gave me what I thought was a fair reasonable price without aggravating haggling and got me in the new vehicle very quickly.

prophett299

26 de jun. de 2012

I can't remember who my salesperson was when I purchased my new 2009 Toyota Tacoma, but I was very pleased with the experience. I called, told him what I was looking for and what price I was willing to pay. Within 15 minutes he called saying he had located my truck and would have it available the next morning & we agreed on the price. I went to the dealership the next day, did a brief test drive and within 45 minutes I was driving out in my new truck. I've received friendly, professional and quick service on each visit. I could get my truck serviced in my town but prefer to drive the 40 miles to Newnan.

irate47

26 de jun. de 2012

At Toyota of Newnan, Greg flat out lied to me about what they would do before and after I picked up the vehicle. He promised new rear brake pads and an oil change(In writing). These we're never done, oil was filthy and emrgency brake goes to floor. I was promised a new key fob (In writing)due to a broken original. Months later and after numerous excuses from Greg such forgot to order, lost in mail,etc. I never received it so I gave up. The odometer reading was wrong and I couldn't register it until they submitted a corrected form. Frankly I believe they lied about the actual vehicle mileage also. Stay far away from these people.

First Time Toyota Buyer

16 de jun. de 2012

I recently bought a 2012 Toyota Camry and am very pleased with the dealership. Jeremy Morris did a fantastic job working with me to ensure I got the car I wanted. There was no pressure and the sale was handled very professionally. I appreciate Jeremy's help and highly recommend Toyota of Newnan.

Marathonval

25 de may. de 2012

I truly enjoyed my recent purchase. What a pleasant experience!

Toyota Happy

22 de may. de 2012

I recently purchased a 2012 Camry and received excellent service from Jeremy. I was just browsing, but Jeremy took the time to show me some vehicles with no sales pressure. He was very patient with me and fully answered all my questions. I was quoted an excellent price for the new vehicle and also received a great price for my trade-in. I love my new Camry. I was very impressed with this dealership on many levels and would recommend them very highly.

jpatrick

30 de abr. de 2012

My wife and I recently purchased a certified Camry from John in the internet department. When we arrived at the Dealership John greeted us very promptly and politley. He took us to the car and explained all of the features and how they worked. He allowed my wife and I to go on a test drive by ourself which was my wife's request. The negotiation was quick and easy. In fact we would have paid more. We have sent several of our friends to see him. Thanks again for all of the great service you gave me and my family. J. Daniels

Dave Brew

25 de abr. de 2012

My wife and I recently purchased a new vehicle from Toyota of Newnan. Our salesman was Chris Kenner. I cannot say enough nice things about Chris. He should teach a course to other car salesmen on how to sale cars and most importantly, how to treat customers. He answered all of our questions, was very patient, and gave us a fair price. I would highly recommend him and the entire staff at Toyota of Newnan to anyone looking to buy a new/used Toyota.

djm00123

23 de abr. de 2012

I was shopping for a new Camry and went to Cars.com to request quotes. Greg gave me a call and I told him what I was looking for and the price I was willing to pay. I was looking for after market leather as I currently have a 2007 Camry with after market leather and it is much better for me. Greg shopped around to find some cars with after market leather and told me we may need to order one. The experience at the dealership was wonderful. Greg Showed us what was on the lot and looked for cars that could be ordered or changed. As we went around the lot we looked at an XLE that had everything I wanted, including after market leather. We test drove it and then went inside to discuss the price. Within 2 minutes the contract was being written.After we got home, my husband said it was the best car buying experience he had ever had.

Toyota Lover

21 de abr. de 2012

The finance contract, upon careful reading, was not at all what we were told by the finance manager. The contract, in tiny font, told us about the extra payment we would have to make if we paid off early. The finance guy finally said, "Fine I'll tear up this contract and start over." We then had to wait 90 minutes for the new one. They were deceptive about other things as well. We won't be back. Next time we'll use a car buying agent. Let's face it, who knows if you are getting a good deal or not. You only have the dealer's word for it, and they have a hundred ways to give you an inch and take a mile. Pay a pro to buy a car for you. I will say this: Until the very end, when we would not sign, they were very nice about being deceptive. When that didn't work, the fangs came out. BTW, it sounds like the dealer wrote some of these reviews.

bachmann

27 de feb. de 2012

Both men (Mr. Dixon & Mr. Kenner) did an excellent job selling and negotiating our 2012 Toyota Truck. My wife and I were satisfied. I have leased two vehicles from Toyota of Newnan and receive great Service work too. Thank You Bill and Chris. See ya at 5000 mile check up. Mr. S & J Bachmann

travisstrickland

10 de feb. de 2012

My wife and I went to several dealerships where we were very disappointed in the way the salespeople handled themselves. Our salesman at Toyota of Newnan, Rand, was the only salesman we met that treated us with respect. He wasn't pushy, he showed us vehicles in our price range, and he respected our decision when we initially decided not to buy the car we bought (2011 Corolla). The other staff at the dealership that we dealt with, Jason, the manager, and Bill, the finance person, were both very nice.

christy

13 de nov. de 2011

I am so impressed with Toyota of Newnan. I just purchased a Forerunner and couldn't be happier. Glenn and Danijel got me EXACTLY what I wanted...and I had a long list of wants! They went above and beyond what any car dealership should do and I will be customer for life...thanks again for making buying a car so easy!

alex1789

9 de nov. de 2011

As many of us are, I also dislike the predatory and rapacious reputation that comes with going to a dealer to purchase a vehicle. We all have heard and lived the horror stories.I was referred to Toyota of Newnan by a co-worker, and I must say, they totally changed my mind. I received a call from Mark Feldman (Sales Manager), who instead of trying to push a vehicle trough actually listened to my preferences, and made suggestions from their inventory that most closely matched my specs. I went to see the vehicles and was treated in a very friendly and respectful manner by Mark and Greg Faison Internet Sales, who began describing the vehicle options and features in a very knowledgeable way before a test drive.I returned the next day with my wife and my trade in vehicle, and was able to meet the owner Walt Gutierrez, who was also very friendly, polite and knowledgeable. Walt evaluated our trade in and my wife test drove the car, which we bought. Greg was very patient, especially with my wife, and answered all our questions. We were shown a very fair price for the vehicle from the start (close to the True Market value listed in Edmunds.com for a similar vehicle).Walt, Mark and Greg were very helpful, and showed legitimate interest in helping us meet our budget goals. They addressed all our concerns without pressuring, and quickly managed to meet both our goals. They really made us feel that our business truly meant something to them, and that our customer satisfaction truly mattered.I was prepared for a nightmare, but I ended up with a great experience. Detailing the vehicle prior to delivery took longer than reaching the deal. I think I spent a total of four hours at the dealership from arrival to driving away with my new vehicle. (One hour the first evening to see the vehicle, and three the next day). I will definitely recommend this dealer to everyone.

calwillnol

31 de oct. de 2011

I was surprised to find I could reserve a service appointment online and I could lists what specific services I needed. I got the appt time I needed but when I got there the service person had no idea what I wanted...no communication of employees. As it was I was glad to talk with Shae because she was able to tell me what I needed.Nice waiting area, nice employees everywhere.Shae was a gem. I was surprised to pay over $200 for a light bulb in left headlamp that I had completely replaced a year ago! I wish she would have had a service person explain this to me...but I didn't press either.I also wished they would have told me about incredible construction work I had to navigate to find the place!

brandonhall88

30 de oct. de 2011

My visit was pleasant and painless.The sales people were not pushy and very helpful.I will return for future purchases!I recommend this dealership to everyone.

ChrisRich Brown

28 de oct. de 2011

Michael Towns (Sales Consultant) was extremely helpful in finding the car we wanted. We gave him our specs, he showed us 2 cars that met our preferences, and we bought one. He answered all our questions patiently, provided written information, met with us on multiple occasions, took us for several test drives, and assisted us in working out a final price for the car. He was cheerful, informative and helpful - we did not feel pressured to buy, but he was there to help us make a decision.Glenn Thompson (Sales Manager)was very helpful in our purchase. He evaluated our trade-in car, discussed possible prices and then negotiated a final price so we were able to purchase the car we wanted. He appeared honestly interested in helping us find a car at a price we could afford. He was also friendly and helpful, but again did not pressure us to buy. We feel he went above and beyond to help us work out a deal.Bill Dixon (Finance Manager)was very patient with us while he discussed the various options for financing, extended warrenty programs and interest rates. He was thorough, competent, and efficient, and we felt we understood all the finances by the time we signed the papers. He too was friendly, helpful and trying hard to sell us a plan that met our needs. We were very pleased with our experience, and will recommend this dealership to everyone.

Carter760

23 de oct. de 2011

Our buying experience at Toyota of Newnan was a great experience. Customer service was excellent.

Barbie

16 de oct. de 2011

My salesperson, Henry Middleton, and sales manager, Glenn Thompson, were awesome in helping me to decide on the perfect car for me, and then making it happen. I both bought, and traded a car, making all concerned, walk away with a smile in their face. I highly recommend this dealership, and just ask for Henry Middleton. You will not be disappointed!

Camping Enthusiast

16 de oct. de 2011

I took my Corolla in for the 25,000 service. While the vehicle was being serviced I took the time to browse the lot for a new Tundra. A young salesman (Jesus Jimenez) approached me as I was looking at one of the Tundras. He begain to describe the features of the Tundra. As we talked I told him I was looking for something that would tow my travel trailer better than my Tahoe. Without any high pressure sales talk we went in the office where he and his sales manager (Glenn Thompson) gave me a sight unseen trade-in quote on my Tahoe and a price on the Tundra. I told them I would need to put some thought into the purchase and would need to contact them later. After I took care of some other personnal business, I returned with my Tahoe and completed the deal. At no time did I feel pressured. I felt the deal was fair and would do business with Toyota of Newnan again.

glawson100

6 de oct. de 2011

John was great to work with and made the purchase easy. This transaction was my best experience yet with an auto dealership. I will purchase my next vehicle at Toyota of Newnan as well.

Artsy

5 de oct. de 2011

Our salesman at Toyota of Newnan was John Hendley. He was very accomodating and not a high pressure salesman, which was what we really appreciate when shopping for a car. He saw us through to the very end of the sale and was very comfortable to talk to and I really love my new Tacoma truck. Thanks!!

spencerhm

28 de sep. de 2011

The owner Walt is great. He takes the time to say hello and shows a genuine kindness. However, his service dept. has a lot to learn about doing a thorough job. Several times after having a simple oil change and tire rotation I find my tires service light and wind shield dash lights coming on shortly after the service. This simply tells me the service people are NOT being thorough; they're not checking resevoirs or checking tire pressure. If they are short in this area then how many other areas do they fall short in?!?!?

emarchman

27 de sep. de 2011

I bought a new Highlander from Toyota of Newnan in February,2011. I dealt with Greg Faison by phone and email. He delivered exactly what he said he would at the price that we agreed on. I have recommended Greg and this dealership to many friends who were looking to buy a new vehicle. It was the best experience I have ever had in purchasing a new car.

weaselz

27 de sep. de 2011

From sales to service, nothing but problems. Bought 2 care from them in about a 3 year period. One used, one new. Will never go back again. Spoke to owner himself. Learn from my mistakes.

metarko

20 de sep. de 2011

This was a very pleasant experience when compared with previous encounters with other dealerships. Chris Kenner was very professional and answered all of our questions. He allowed us to proceed at our own pace. Chris worked with the management to get what we wanted with our trade-in. At delivery Chris again reviewed all of the features with the new Highlander. We would highly recommend contacting Chris if you are interested purchasing a Toyota.

GaCleoGirl

19 de sep. de 2011

This is the 2nd used car I have purchased from Toyota of Newnan. Both experiences were great. Jeremie Morris was the salesman and I couldn't ask for a better guy. Very professional and knowledgeable. When the auto came in that I was looking for, he called me immediately. I feel I can call Jeremie or the dealership anytime without hesitation. The overall experience was awesome just as it was on my first visit. I highly recommend Jeremie and Toyota of Newnan.

nloper1998

18 de sep. de 2011

I had a great experience at the dealership. Everyone was very nice. The sales people as well as the sales managers were great. The were not pushy, and were will tp work with you.

elidiogil

16 de sep. de 2011

The dealership was very friendly and accomodating to myself and my wife. The staff were very knowledgeable and the pricing was great. I would highly recommend this dealer to anyone looking for a automobile.

campscudder

16 de sep. de 2011

I can't say enough about the superior quality of service that I received during the purchasing of my new 2011 Toyota Corolla. The entire experience with Toyota of Newnan was great from start to finish. The sales consultant, John Hendley, was extremely informative, knowledgable, and polite. He answered all of my questions with much competence and his knowledge of the vehicle and all of its characteristics was very obvious. The finance manager, Bill Dixon, was also an extreme pleasure to do business with. He was extremely informative regarding all of the extra customer packages/plans that Toyota offers and was very good at putting it all in "lamens terms" for a young consumer such as myself. My experience with Toyota of Newnan was very good and I will certainly reference them and their service to friends and others.

Sally Pritchett

12 de sep. de 2011

I visited Toyota of Newnan, because I was shopping for a new Toyota (a Venza to be specific). I found the Venza I wanted. I waited a few days and then returned to Toyota of Newnan. Glenn and Jeremy were extremely helpful, professional, and friendly during the purchase process. They made the process of purchasing a new car as pleasant as it could be, and I'm truly grateful for their help. I am convinced that I will recommend Toyota of Newnan, and Jeremy and Glenn to others who might be interested in purchasing a new or used Toyota in the future. I have visited the srvice department once, and they could not have been more helpful or pleasant. I ordered a sunscreen from parts, and my experience was just as pleasant. I urge Toyota of Newnan to continue in their positive, professional and friendly path, and they will be a shining star for Toyota for a long time. Thank you, Sally Pritchett

bsanders

6 de sep. de 2011

The personnel there were friendly; knowledgeable; and helpful. They made the experience of buying a car there better than I have had at other dealers. I would recommend them to others.

wnettles

3 de sep. de 2011

My wife and I were just browsing for cars to buy in the coming months. Chris, our salesperson, found a very good deal on a 2011 Corolla that fit in our immediate budget. Chris was persuasive, but not overbearing or anything. We felt completely comfortable making the purchase and we feel like Chris allowed us to make a decision on our own.

rabiah

2 de sep. de 2011

This was my second car purchase in over 13 years and overall, it was a great experience. It was no hassle, not a lot of back and forth mess, and the customer service was very good. I was given a loaner car for free while I waited for mine to arrive. I would recommend this dealership to anyone...hopefully it will be a long time before I need them again:)

Keith & Jennifer

2 de sep. de 2011

Jeremy did a fantastic job of answering our questions, making us feel comfortable, and providing a fair price. Jeremy was very knowledgable about the vehicle, was patient with us, and provided theinformation we needed to make a decision. Glen did great in assisting to work out the right program for us.

Toyoto

1 de sep. de 2011

I went to Toyota of Newnan to have a spare door key made for a used Highlander that I had bought in another city. The people the service department took the information they needed from my vehicle and asked me to wait. I was on my way in less than 10 minutes with a new door key and was not charged a dime. Excellent customer service. Thanks.

barniclebill

31 de ago. de 2011

I have never had such a pleasant experience buying a car. Salesman was friendly and knowledgeable. If he didn't know an answer he would attempt to find out from others. He never pressured me and during the entire process I was never left feeling uncomfortable. I would recommend this dealership and Mr. Crawford well above most I have ever dealt with.

cocapri76

31 de ago. de 2011

I came in looking for a 2011 Camry. I told Bryan Crawford exactly what I was looking for and told him all I wanted was the price. Him and Glenn Thompson were able to get me in my 2011 Camry and I am so happy. Thanks to Bryan, Glenn, and Bill Dixon. You all truly made my first car buying experience exceptional.

TomCrook

26 de ago. de 2011

I first came to Toyota of Newnan because of the Toyota brand. I met with John Buchanan and felt like I was treated extremely well. He was knowledgeable on the vehicles and worked with me to find the best car in my price range. I had come back to make a purchase and John was off that day. Jesus along with Glen finished the deal with me and I could not have been more pleased. Everyone there was top notch in my opinion. I will definitely be back for my next vehicle purchase.

p4pone

24 de ago. de 2011

Salesman are usually pushy but Adam Lowrey & Glenn Thompson greeted my mom and I time we stepped out the car onto the lot. They were very friendly, professional, and very courteous. My mom knew what she wanted (a new camry) and it was literally 100 degrees out. Adam & Glenn made it so convient til the pulled the cars she wanted to see into the showroom so we wouldn't be exhausted from the heat. We were so grateful. My mom bragged once we got home with her new camry LE about how we were treated like royalty, friendly and helpful the staff was and how clean the facility was. The price was awesome and fitted her budget for a retired person to the penny. THese guys made an awesome team and my mom is bringing my daughter to Adam & Glenn to purchase her a new car for graduating college.

acarter838

18 de ago. de 2011

Awesome no pressure sales. The price was right the sales consultant, manager and finance were very knowledgeable and friendly. We were in and out in our new car in under 3 hrs. They made it easy!

amulkey

13 de ago. de 2011

these guys were awesome! thanks to them we have exactly what we wanted and needed. they were very professional and courteous to us and our 5 year old son. we will continue to be toyota owners for many years to come. wonderful service!

crabbyabby34

12 de ago. de 2011

I went to a few dfferent car lots to look for a car, but Toyota of Newnan had BY FAR the best customer service and price! Jeremy did an amazing job finding me what I wanted and then found me the car of my dreams!!!.. I purchased a Corolla and the day I came to pick it up, Glenn did an excelent job describing all of Toyota's complimentary services! It is was a day I will never forget!

Richard and Judith Railey

9 de ago. de 2011

We were told that Toyota of Newnan had a good reputation for customer service and for community involvement. We decided to stop by on August 8, 2011 and see for ourselves. I am glad we did. We were met by Bryan Crawford and were made to feel that we had his undivided attention. Bryan listened to our interests and recommended several cars for us to take out for a demo drive. After we decided that a Highlander would be a good fit for us, Bryan introduced us to Glenn Thompson who helped us decide which car met our budget. Glenn went the extra mile in finding just the RIGHT car. Even though we spent the whole afternoon with Bryan and Glenn trying to find the right fit, we were never made to feel that they were in a hurry to get us out the door. Bryan and Glenn were very professional in their dealings with us and we appreciate that very much. Toyota of Newnan is extremely fortunate to have Bryan and Glenn as employees. Thanks Guys.

tracentash

8 de ago. de 2011

We really appreciated the "no pressure" atmosphere. Jesus greeted us from the curb as we drove up and guided us through our choices without any attempt to "push" us into making a choice right away. Glenn helped us with numbers and never tried to make our decisions for us. We felt they were genuinely interested in helping us find what "we" wanted not what "they" wanted to sell.Thanks guys,Tracy & Natasha Schroeder

meeksb

7 de ago. de 2011

I enjoy doing dealing with Toyota of Newnan. I have had a long relationship with Walt the owner and may of the employees there. When I came to buy a new car I knew where I wanted to buy it from.

enarutsch

4 de ago. de 2011

My wife and I were looking for a tacoma truck with specific features. The dealer did not have exactly what we were looking for but Jeremy, the sales rep. took us on a test drive with a truck with similar features. We also need a good trade in price for our old Porsche Boxter to make a deal. The dealer was able to locate a truck which met our specifications in a neigboring state and had it transfered here. We got our asking price for our trade in vehicle and completed the deal withing the week. Jeremy and all the other people at the dealership were very friendly and made our purchase a nice experience.

cwstoffle

3 de ago. de 2011

I recently purchased a new Toyota Forerunner from Toyota of Newnan. I was turning in a lease from another dealership and looking to purchase a new vehicle due to the number of miles I typically put on my car. I was lucky enough to have 2 people help me throughout the process- Glenn Thompson and Danijel Kukucka. They both were so professional and helpful...and patient. I was pretty specific with what I wanted and although it was slightly difficult to locate exactly what I wanted, they never gave up and found the perfect one. They contacted me everyday during the process to give me an idea of what they had found and when to expect the vehicle. When it came time to turn in my lease, they even offered me a courtesy car to use before I even purchased my Toyota. I cannot express how I appreciated the service from all of the staff at Toyota of Newnan, but esp to Glenn and Danijel. The process was simple from beginning to end and would highly encourage anyone looking for a a new or used car to consider visiting Toyota of Newnan. Thanks again for all you did and I absolutely love my new car!

bakerj377

1 de ago. de 2011

Orlando Zeledon was very knowledgeable about the vehicle that I was buying and he answered all my questions and even the owner of the place came and welcome us. He said thanks for coming to toyota of newnan. People were so nice there and I need a car that would fit my buget. If you have any question about the simple things like oil change he would know. Thanks Orlando Z. This is my very first car new that I have bought the rest were used and I know that toyota will last me a long time.

cher.divo

31 de jul. de 2011

Chris is the most conscientious human being I've ever met. He would call me only with updated information on my ordered car. He was kind enough upon the arrival to show me how to operate and even programmed my remote on my garage. He went beyond the call of duty. Newnan Toyota is a first class operation. Thank you for all the years. I am looking forward to more years of good service on my Toyota Four-Runner. Sincerely,Cheryl Uhler

cowboys3169

30 de jul. de 2011

I was out looking at new cars this week and went to alot of dealerships. I drove a bmw so i looked at bmws,gmc,volvo,lexus and toyotas. I went to a dealership in union city georgia which is a toyota dealership and was made to feel like they weren't interested in selling me a car, could not get answers to questions and generally was treated rude so i left and went to newnan toyota. When i arrived there i was met by Mr chris Kenner. I had such an attitude because of the way I had been treated but this nice man was very patient with me. I returned the next day and took a test drive in a venza. Mr. Kenner answered all my questions and made me feel like i would like to do business with him which i did. i purchased a 2011 venza and he made the whole experience enjoyable. I am a real estate agent and i can tell you that i will be sending him customers because people ask me about my cars. I highly recommed him and toyota of newnan to anyone. They are without a doubt the best dealership i have ever dealt with and there has been many.

stsmith

30 de jul. de 2011

The customer services provided throughout the process was wonderful. This is our second car through Toyoto of Newnan. I will always use them for all of my car needs.

gboelter

28 de jul. de 2011

Our salesperson Chris was friendly and attentive. He listened to what we wanted in our Toyota truck and what we were willing to pay. He worked hard to get us a deal that fit our budget and a truck that more than met our expectations. We never felt pressured. It was the best vehicle buying experience we have had in 20 years!

lemontwist

27 de jul. de 2011

I needed a car for college. Toyotas have a great reputation, and rightfully so. Upon arrival to the dealership, I was greeted warmly, taken care of and, most importantly, taken seriously (not my usual treatment as a 19-year-old). The quality of service I received at Toyota of Newnan surpassed that of the 4 other dealerships I visited in my car search. Always welcoming, keeping me informed about updates on car shipments (without being annoying), and a respectful attitude are all aspects of my experience that ensure my choice was clearly best in choosing to do business with Toyota of Newnan. I would gladly recommend them to my friends.

trixie72

27 de jul. de 2011

Everyone was very friendly and worked very hard to make us happy customers. I would definitely recommend this dealer, especially the associates I worked with, to anyone who needs any vehicle needs.

waveoff

23 de jul. de 2011

My wife and I weren't really looking to buy a vehicle that day but just wanted to look at the Toyota Seinna. We were driving a Honda Odessey that was a great vehicle but we had a big problem with our local HONDA dealer. We looked through the inventory and found one that was comparable to our Honda. John Hendley was working with us and was just what I like in a salesman. Knowledgeable of the product and low pressure. We ended up test driving the Seinna and loved it. It had a few more features than our Odessey had, but was actually the same price, which gave a value added feel to the purchase. They gave us a good price on our trade which sealed the deal. The transaction was quick and efficient. Vu (I'm sorry I don't remember his last name) the business manager was also top notch. He went through the financing process with us carefully explaining different options to us and how they would effect our payments. Overall this was one of the best car buying experiences I've ever had. I would certainly recommend this dealer to others.

enishea88

21 de jul. de 2011

I enjoyed my car buying experience! Everyone at the Toyota of Newnan was very friendly and helpful. This is my second vehicle with the dealership!

jflane

20 de jul. de 2011

We were very pleased with the outcome of our purchase. The entire staff was so nice and friendly. Also, the entire place was so clean and spotless. We would gladly deal with Toyota of Newnan again when we have the chance to purchase another vehicle.

Dboone9799

15 de jul. de 2011

I have to say dealing with Chris was a great car buying experience. I would recommend my friends and family to make a deal with him.

bone6465cutter

14 de jul. de 2011

I went in to the dealership with absolutely no credit, and the hope of buying a low end used vehicle. The salesmen looked at what they could do for me, and being military they gave me a $1000 discount on a brand new Corolla with only a 1.9% apr. They were more than willing to go the extra mile to work with you on exploring every option to get you the vehicle of your dreams. I love my car, I love my payment plan, and I love my warranty. Even when I no longer live here, I will definitely come back to this dealership to buy vehicles in the future.

mchkramer

13 de jul. de 2011

customer service is always number one and i have no complaints. my needs are always addressed immediately upon my arrival and met with the highest standards.

Loverly

13 de jul. de 2011

From the time I went through the door, they were friendly, courteous and willing to help me with what I wanted. Very good experience. I would go back.

Stacey01

11 de jul. de 2011

When I arrived at Toyota of Newnan Gary Head immediately greeted me and wrote up my paperwork. My car had almost 50K miles and I knew I needed brakes but Gary took the time to explain the mechanics of the braking system to me. There were a few other items that also needed to be repaired which I was also given a detailed explanation on. I have complete trust and confident in Toyota of Newnan and would not take my car anyplace else for service.I received the red carpet treatment from Gary and the entire team at Toyota of Newnan and would highly recommend this dealership.

mbstreet

10 de jul. de 2011

Usually I hate having to buy a new car. Pushy sales-men, over inflated prices, and the never ending back and forth can be enough to make you want to give up. But the people we worked with at Toyota of Newnan have changed my entire outlook on the concept. From the moment we were greeted to when we were handed our keys to our brand new Camry and drove off the lot we felt relaxed, satisfied, and at home. Not only are we new Toyota customers, but we are Toyota of Newnan customers for life.

mattshouse

9 de jul. de 2011

Charles was very friendly, courteous,and not a high-pressure salesman (which we loved). He gave us time to think things over, called to follow up several times and was very helpful in meeting our car-buying needs.We had two great experiences at Toyota of Newnan (within one month of each other). We went home happy with our cars. Thank you Toyota of Newnan for working with us and making our car-buying experience pleasant.

CaptKen

7 de jul. de 2011

We were looking for a used 2010 Ford Taurus Limited and found a listing for one on the Internet being offered by Toyota of Newnan. Called the Dealer and spoke with Salesman John Henly to inquire about the vehicle. I knew right away that this was going to be a good Dealer, as John was very upbeat, courteous and friendly. As I was inquiring about the vehicle, John was walking out to the sales lot so he could eyeball the vehicle and answer any questions I had about it's condition, color, etc. When we decided to come out and look at the vehicle, we were met by salesman Charles Ogletree, due to John assisting with a vehicle sale to another customer. Again, Charles was extremely courteous, knowledgeable and willing to help. We took the vehicle for a test drive and liked the vehicle and decided to work out a deal. John was very patient with us and allowed us to test drive the vehicle as much as we desired and answered all of our questions during the drive. Once back at the dealership, we were introduced to Glen Thompson, Sales Manager. Glen, as were the others at Toyota of Newnan, was outstanding. He assisted us with our trade-in and was able to close the deal to the satisfaction of all involved. Glen worked tirelessly to ensure that all of our questions were answered, the vehicle was serviced and detailed. The vehicle looked like it just rolled off the the new car showroom floor when we received it. Glen you were great! Toyota of Newnan is lucky to have you on their staff. Once again, to all involved in this transaction, thank you for all of your time, assistanace and knowledge. That includes the receptionists that greet you when entering the dealership showroom, the business office staff and service technicians. This was a very pleasant buying experience and one which I will recommend to my friends and family. I will certainly buy here again.Thanks again to everyone at Toyota of Newnan...You did a great job!Ken and Patsy RileyWilliamson, Georgia

larryrebok

7 de jul. de 2011

we were repeat corolla buyers, We knew what we wanted and gave us all the service you could want with no pressure. Gave us a good price and were very friendly. We had looked at other brands but came back to toyota of Newnan. We would recommend them to anyone, they truly did earn our business!

dmgsp

6 de jul. de 2011

My wife and I purchased a 2011 Camry on 05/25/11 and 2011 Tundra on 06/15/11. Our purchases were handled by Corey and Justin. I do recommend this dealership.

Ted Black

6 de jul. de 2011

We had some unique needs in order to find the right vehicle for us. Glen Thompson went not only the extra mile to help, but the extra 100 miles to help. Had it not been for Glen's help,I know we would not have purchased our vehicle at this dealership. Glen was not only professional in everyway, but i felt like he always had our best interest in mind.

pasay

5 de jul. de 2011

I didn't call for an appointment and it was a holiday weekend, I was greeted quickly and politely. It turned out to be a simple thing and I was on the road again without an issue. Thank you!

rdrnr77

1 de jul. de 2011

Excellent dealership. Experience here was above and beyond. I would have no problem recommending this dealership to anyone. They matched the price I had been given from another dealer on a new Highlander. They exceeded any dealership in customer service and ease of doing business. Everyone I dealt with was pleasant and made the whole experience easy and enjoyable.

ssherrer

1 de jul. de 2011

We came in to trade in our old car and lease a new car. We had a wonderful experience! Everyone was so friendly and easy to work with. They were able to work with us to get us into a new car and we love it! We feel great about our choice and even better about the painless process that we went through thanks to Charles, Glenn and Vu.

markvirani

29 de jun. de 2011

I would recommend this dealership because of their exceptional service that they provided me and is portrayed by me taking the time to complete this review. They understood my needs, worked with me, very cooperative. It was an outstanding service. Great!

americatowe

29 de jun. de 2011

my visit to toyota of Newnan was an overall unforgettable and great experience. The service we received from the moment we stepped onto the lot to the moment we drove away happily in our new scion, was very relaxed. I did not feel pushed into something i did not want to buy. John Henly was very friendly and met all of our accommodations and expectations. Glenn Thompson was also very friendly and made sure we had a very positive experience. I would highly recommend the two, as well as Toyota of Newnan as a whole. I left there very happy, and will forever be loyal to Toyota of Newnan and their staff. THANK YOU TOYOTA OF NEWNAN!!!

MAK123

27 de jun. de 2011

John Henley went out of his way to be very friendly, helpful, and informed. I was impressed by the fact that he wrote down the details of what we were looking for specifically. Then when we had questions he could not answer himself he brought Glenn Thomson to talk with us and answer those questions. Glenn was knowledgeable and very friendly as well as went out of his way to make us feel at home and cared for. He personally saw to it that our issues with the car we purchased were taken care of immediately. I would buy another car from them any day.

stodd

24 de jun. de 2011

This is for my parents, Jerry and Doris Cheatwood. Their experience at your dealership was fantastic. The salesman, Daniel, was so friendly and helpful. The manager, Glenn, was helpful and very nice. They are still talking about the courteous attitudes and knowledge these men portrayed during their recent visit. Words cannot express how excited they are to own the van you so graciously helped them purchase. It is so good to know that Christian people like you still exist in treating elderly people with kindness. They have been through a lot in their lives including losing a daughter. You just will never realize how much you mean to our family in the happiness you gave to them last weekend. We would recommend your service and salespeople to anyone. This buying experience will never be forgotten by the entire family. They have told everyone about your willingness to help them! God BlesseEach of you that had a part in making them so happy! You never know how you touch people's lives with your sweet spirit!

holly5h

22 de jun. de 2011

I had such a great experience at Toyota of Newnan. I visited their dealership in hopes of finding a used car that was in my price range, safe for my child and myself, and something that I would be happy with. Toyota of Newnan was the first dealership that I visited, and immediately John Hendley showed me a Honda Accord that fit all of my needs. The customer service and the "home town" feeling that I had, made me feel very comfortable. I then visited several other dealerships in the Atlanta area, and the experiences there were not so great. That same day I called John Hendley at Toyota of Newnan to see if I could come back and look at the Honda he had showed me the day before. I definately knew that I wanted to purchase my car from Toyota of Newnan. The overall experience was great, they helped me find a car that was best suited for me, and above all they listened to everything that I had to say. I felt like I was being heard and respected. Not once did I feel like I was being pushed into something or hassled to make a decision. This is a great dealership with outstanding customer service and great respect for their customers. I would reccommend this dealership and John Hendley to anyone. I am very pleased with my car and the whole experience at Toyota of Newnan.

tjordan99

21 de jun. de 2011

This was an excellent customer service experience. John greeted us as soon as we arrived on the lot and was very friendly and knowledgeable. He did a great job of listening to what we were looking for and was able to show us several cars to fit our needs.

Caldwell3782

21 de jun. de 2011

Yesterday, I bought my third vehicle from Toyota of Newnan, a 2011 Camry. All my service has been done by the dealership. Chris and Vu teamed up to help me secure a great deal on my new car. They stuck with me throughout the entire deal, and explained it a step at a time. Chris was totally honest, and explained ahead of time he was there to sell cars, but not at the expense of cheating me. The owner of Toyota of Newnan does excellent work for charity, and he holds his staff to the highest standards of customer service, from front to back. Service, Sales, Finance, etc. I would HIGHLY recommend Toyota of Newnan to any perspective car buyer.

bill dixon

19 de jun. de 2011

great place for sevice sales and buying a toyota. from front to back awsome. everyone seemed so nice and positive. not the experience i had from the dealer north of newnan

tracylee2681

15 de jun. de 2011

We were extremely pleased with the customer service we received at Toyota of Newnan. We arrived to only test drive a Tocoma to get an idea of whether my husband liked the vehicle or not. We were not planning on buying that particular weekend. John Buchanan greeted us before we even reached the door. He was very helpful and understanding when we said we were not planning on purchasing that day. He also listened to what our specific needs were with regards to price and type of vehicle. He showed us exactly what we wanted to see and gave us options. He was also helpful and understanding when my husband test drove a manual truck. He gave us all the necessary information with regard to purchasing and in the end we chose to go ahead with a purchase that day. The over all staff was very friendly. We received many smiles, handshakes, and welcomes throughout the entire process. They brought us water and kept us informed throughout the entire process. I would highly reccommend Toyota of Newnan to others.

Jennyf

15 de jun. de 2011

I could not ask for better customer service. Recently my child had a accident and the insurance company totaled her car which gave her less than $10M to buy a new car. I talked with several people and it looked as if she would need to get a loan in order to buy a car that was reliable. I talked with Walt and he stated that he recently received a great car on trade that would fall in the price range we needed it to. After going and test driving the car over night we decided to get the car. My child it very happy with her purchase and loves her Toyota. I like the fact that the dealership did not try and get her to purchase a car out of her price range but instead found a car that was dependable and reliable within her price range. Thanks Toyota of Newnan!!!!!!

jbt123

15 de jun. de 2011

I'm giving this rating because I had a very good experience in purchasing my car from this dealership and the people that work there, Glen Thompson in particular is a great guy and does a great job. I would highly recommend Toyota of Newnan to anyone I know that is looking to buy a good car at a good price and have a good experience doing so.

camry11

14 de jun. de 2011

I have been taking my 4 Runner for service for many years now and have been very happy with the service dept. The service dept was always very courtesy and helpful with me. It was time to purchase another vehicle and we returned back to Toyota of Newnan after leaving 3 other dealerships. John and Glenn were both honest and courtesy and listened to our opinions.

knowles24

14 de jun. de 2011

I have purchased 5 vehicles here from 2006-2011 and have been very happy with the salesmen I have worked with. The finance guys explain things well and I have recommended Toyota of Newnan to family members and friends. I've been very pleased with the deals I have made with them.

jrudd

13 de jun. de 2011

Truly excellent service. Both gentlemen worked really hard to offer us a fair deal for our trade in and a fair deal on the price of a new vehicle. The experience was convenient, quick,and hassle free. It was a pleasure doing business with them.

ameen

12 de may. de 2011

i had to go to toyota of newnan to get some work done for one of my cars. they have the shittiest customer service i have ever seen, you have to wait 20 minutes to get hold of a service advisor and they wont even give you a call when your vehicle is ready to pick up, you have to call them and ask them about it. they dont pull the car up for you. i am never going back to this dealership again.

McKannick

10 de may. de 2011

Brought in 06 Tundra for 60k service, brake pads & driveline vibration. After service, returned to shop because of rattling & popping of brakes, driveline vibration continuing to get worse. This heavy vibration was blown off as 'tire tread caused'. I was ASE master tech 18 years, this is NOT tire caused vibration, when driveshaft separates at center joint, I guess I'll prove my point. Tires have less than 10k miles anyway, and I'm not spending $700 on new tires again just to prove the point that it was NOT the tires to begin with.

gt1900

3 de may. de 2011

Twice now Ive tried to purchase a vehicle from Newnan Toyota, and twice I have had to go to a different dealer. It seems that Newnan Toyota can't get the same vehicles that other dealers can. Im not sure why some dealers don't want to deal with them, but in two occasions now I have been forced to purchase the vehicle I wanted from a dealer dealer who could get the vehicle. I will no longer waste my time trying to purchase a vehicle from them. When they tell you that if they don't have the vehicle you want, but they can get it, don't believe them. Because they probably can't.

jbd250

3 de feb. de 2011

I think the sales experience was good but I thought the post-purchase experience was the best. I received personal follow up calls to confirm I was happy with my purchase, I got follow up calls from the service department to help schedule my first oil change at 5,000 miles, and then my experience at the service has always been terrific.

bcsptc

6 de oct. de 2010

We were looking for a Toyota solara. After looking online we went to Toyota of Newnan. There we met Rashad Middlebrooks who let us have a test drive. My wife Debbie just loved the car and I loved all the friendly people at Toyota of Newnan. We have had to return for some service work but Toyota of Newnan has gone above and beyond to make everything great.

Cmac3308

28 de sep. de 2010

I went in to Toyota of Newnan originally to purchase a Scion and although I was greeted by a representative immediately, the owner was very rude... I purchased a Toyota from Union City and had great customer service all around (and the owner was even nice). Needless to say, I will not be taking my Toyota for maintenance or any service at Toyota of Newnan, especially after Walt was extremely rude to my daughter who came into his dealership also looking to purchase a car. A man who acts as though he is better than his customer does not deserve to have a business.... Great job walt, you lost my service and and the rest of our purchases.

iandava

21 de jul. de 2009

Sales dept. are very good- period! Fianance dept. is very bad, tried the typical bait & switch tactics and attempted to force me to buy all that extra overpriced crap that you don't need.Service dept. very very bad. Four attempts to fix same problem - on new car, and manager did not return phone calls when he said that he would - annoying!!

Beverly

10 de jun. de 2008

These guys will tell you anything to make a sale. They are also very slick. If the sales person cant get you to committ they'll bring out the "big dogs" to lay on more pressure. By the time you've signed anything, you didn't end up with a deal at all. There was a discrepency to our loss and I have tried since April (It is June) to get it resolved. They have not responded nor fixed the problem and we are still out $500.00. I just wish I had checked this ratings forum before I even drove on to their lot.

Danick

4 de feb. de 2008

I received a post card in the mail from Mark Feldman at this dealership that they were interested in my car and would pay me $1000 over the fair Kelly Book value (which was $10,430 at that time). I figured that they knew my car since I had been going there for routine maintenance ever since it first opened. So I went there with the post card in hand and a printout from Kelly Blue Book expecting to get at least $11,000 for my car. The dealership didnt know anything about the post card deal and the used car salesman (Stacey) went on to tell me that they could get a car at auction for about $9000 and wouldnt give me more than $9,900. I told the dealer that I went there on their invitation that they wanted my car. But instead the salesman made me feel like he was doing me a favor by taking it off of my hands. This just gave me a bad taste over their dealership. They were dishonest and now feel I must warn others about them and any sales promotions they may advertise. Stay away from this place as they are not professional or trustworthy. There are more than enough Toyota dealers out there than to take a chance on this one.

avalon08

18 de dic. de 2007

I have purchased 3 vehicles from this dealership and will probably buy a 4th for my son. I purchased two new Toyotas (2006 & 2008) and a 2005 Honda and have had an excellent experience all times which includes the salesman, business office, and other individuals behind the glass. The Internet Sales person needs to improve her sales techniques to close on a sale but overall I've enjoyed a great experience with sales, management, service ,and even the parts department (Aris). I agree they are a new dealership on the southside, but are willing to work with with you once they know what your there for. I would highly recommend them to anyone interested in a used or new Toyota or Honda and that's all. Bob I

christo6473

10 de dic. de 2007

I was looking to but a car on the internet. Was dealing with Mark Feldman of Newnan Toyota. He was very pushy and demanded I email him back to as if I was buying a car withing the next few days or not. I told him no, not anytime soon and he told me I wasted his time. I still have all the emails he sent. I preceded to call the dealership and speak to the manager. Well, this guy pretty much told me that I can go buy a car somewhere else if I didn't like what was said to me in the email. So I went to Lagrange and had a real good experience. I wouldn't recommend this dealership to anyone because of the "you can buy here or kiss our butt approach".

jetras

16 de oct. de 2007

Sales experience was great, but their service department is very lacking. When I took the car in I already knew the problem and it took ALL day for them to come to the same conclusion, when all they had to do was a simple inspection of a cable, instead they did test after test and told me that Autozone sold me a bad battery. I finally got them to understand that the Positive Cable needed to be replaced after talking with 3 different people and 9 hours later. I'm not a certified mechanic, but I know how to do simple maintenance on a car. When the Service Technician calls me 7 hours after I told them what was wrong, and says, "We can't find anything wrong with it, and I don't want to sent you on your way without helping you, what do you think is wrong with it?" it doesn't inspire confidence in their abilities. Then the Service Manager wants to argue with me about the conversation the Tech had with me, and she's telling me, "THAT's not what he said, he didn't ask you what you thought was wrong with it?" and she says that she was in the same room, but after I recite back word for word what he said, she changes the subject, and then quotes me 2 1/2 hours of labor for a cable replacement that has one bolt on the alternator and one bolt on the battery, at $88 an hour.