Pattygonzales30

7 de dic. de 2015

Great man great salesman i recommend him he help me my husband chioce right car for us thanks pauley c ??????????for approaching us right away great man pauley c toyota in redlands.

55carguy

4 de dic. de 2015

I purchased a 2012 Toyota Rav4. It is for my 80 year old mother. David Fertig treated us with respect and he was very courteous. David was knowledgeable about the Rav4 from bumper to bumper, Engines, accessories, trim, etc. He also knows the the whole Toyota line up. He was so kind that he had the vehicle pulled to the front of the lot, so as not to make my mother do a lot of wasted walking. David was able to answer every question we threw at him. We could feel his honesty and sincerity from the get go. I would and will definitely refer people to David and the Toyota of Redlands Dealership to others. There is a reason that I have personally purchased over 8 new cars from this dealership. They follow thru with everything they say and promise. It is a pleasure working with them. Everybody that I came into contact with at the dealership was warm and friendly. A solid Gold Star Rating!

jess1024

29 de nov. de 2015

Had a great experience here David Fertig helped us and made us feel comfortable from beginning to end. Excelent costomer service and funny too! Would recommend to any first time buyer like myself .

MC

20 de nov. de 2015

Been looking for a Toyota Camry newer model but pre owned low miles. Decided to stop there (first stop) just to browsed, David walked up to us asking what we're looking for, told him our situation, & budget. He went straight up to one that was what I wanted to the T, from color to interior, everything & around the priced were looking for. He worked with us didn't make us feel pressured and sure enough after all said & done got what we wanted, a pre own vehicle with very low miles. Thank you David for helping us unlike other dealerships who looks down on some customer.

Cyclura

5 de nov. de 2015

We just purchased a 2016 Prius V from Redlands Toyota. Our salesperson was David Fertig. He proved excellent service. He was friendly, knowledgeable and worked with us to find the right vehicle and helped negotiate a price that was appropriate. David went over the options we wanted to consider for extended warrantees, and car body protection services. He made certain that we understood all the features of our new car before we left the dealership. We will recommend him highly to our friends.

Stuck4much

1 de nov. de 2015

ME and My wife experience at Toyota Redlands was awesome. Thanks for David Fertig, he answered all of our questions. He was honest and helped us make the best decision possible based on our concerns. Thanks David for giving us a great deal on our Prius. We love the vehicle.

leslylauralili

27 de oct. de 2015

My experience at Toyota of Redlands was amazing. From the time I walked in to the moment I left the delership. I was given very great service by Joseph whom answered all my questions and was at my service even tho I was very indecisive about the vehicle I wanted. He sure helped me make the best decision possible based on my concerns. I would definitely refer my friends and family to this dealership. I am all about service and being treated as a valued customer and this was one of them. Thank You Joseph and also Cesar for getting me and my brother a great deal on the Prius!!!

Sofie504

26 de oct. de 2015

Amazing service from our sales person, helped us find the best deal for us. I would definitely recommend our sales guy David to everyone.one of the best

CHEVY666

21 de oct. de 2015

Ive given my dealer advocate at 5 stars for helping me out with a fair priced car great service from him and may i mention he was very happy to help didnt just try and screw me ovr

Rontac

19 de oct. de 2015

After spending six weeks visiting various Dodge and Toyota dealerships in and around the Inland Empire by luck I found Redlands Toyota. I was in need of a 4x4 Truck that would get good gas mileage and I had a very tight budget in which to operate. If I was going to make payments I wanted the vehicle and the plan that would work. After visiting at least 10 different reputable dealerships I was losing hope of getting anything near what I was hoping for. When I found Toyota of Redlands and came on the lot I met Joe Fallon who saw me looking at the trucks. After dealing with so many other salesmen at other dealers I was pretty impatient for the sales pitch routine again. Joe was awesome to work with. He wasn't trying to sell me anything , he was just answering my questions and pointing out vehicle features that pretty much sell the vehicle by themselves. He was honest, direct and did everything he could to help me. I left there with a new 2016 4X Tacoma and I am one very satisfied customer and I have nothing but good to say about everyone at this dealership.

lonzo1469

18 de oct. de 2015

We were very pleased with David Fertig at Toyota of Redlands dealership. He was informative, courteous, and helpful at all stages of our leasing Experience. We would definitely recommend our family and friends to David.

Main

14 de oct. de 2015

Brought my truck in for its first service. They told me it would be ready at 4pm. At 345pm I check on it. They lied and told me the service was complete and that it was being washed (this cost extra). The truth was they had not even started anything and I sat there for 2 1/2 hours for nothing. Very poor customer service and liars. Avoid this dealer!

Cadet247

12 de oct. de 2015

David Fertig thank you for all your help with my new Prius C. Already going on two weeks and loving my new car. Your the man Mr. Fertig (Straight Shooter!) no Pressure, Honesty, and Knows how to treat his customers.

SS

9 de oct. de 2015

David Fertig helped me get a great lease on a new Corolla. He is extremely knowledgeable, friendly and very professional! He took the time to listen and understand my situation and helped me to make the right purchase.

Kesha87

9 de oct. de 2015

Bought my new Toyota Camery on Monday 10-5-15 and the entire process was easy, my salesman Joseph Fallon was great! He explained everything to me and answered any questions I had. I am very happy with my new car! I will be recommending him to family and friends!

PISSED CUSTOMER

9 de oct. de 2015

CROOKS AND LIARS! I PURCHASED A PRE OWNED VEHICLE I ASKED IF IT WAS CERTIFIED AND GIL YGLESIAS, STATED THAT THEY GO THROUGH THE WHOLE VEHICLE AND CHECK EVERYTHING OUT. THAT WAS A LIE, FOUR DAYS AFTER BUYING THE VEHICLE THE AIR CONDITIONER STOPPED WORKING, TOOK IT TO MY MECHANIC AND HE SAID THE WHOLE THING WAS MICKEY MOUSED TOGETHER AND THAT THEY HAD PUT 100 UNITS OF FREON WHEN IT SHOULD HAVE ONLY BEEN 30 AND HOT WIRED THE CONDENSER. THEY HAD DONE THIS, SO THE AIR WOULD SEEM TO HAVE BEEN WORKING CORRECTLY FOR A SHORT PERIOD UNTIL THEY MADE THE SALE. HAD TO HAVE A NEW AIR CONDITIONING UNIT PUT IN! CHRIS DOMINGUEZ, (MANAGER) WAS AN ARROGANT JERK. PAID CASH AND STILL HAD TO DO A CREDIT CHECK ?????? WENT IN AT 9:00AM AND DIDN'T GET OUT OF THERE UNTIL 1:00PM. JOSEPH FALLON, THE SALESMAN, WAS THE ONLY DECENT PERSON OUT OF THE WHOLE ORDEAL! ALSO, BEWARE THEY OFFER NO EXTENDED WARRANTIES!

Bud

8 de oct. de 2015

David Fertig's personal and professional attention, meeting my automobile needs was, in a word, exceptional. He is totally representative of the caliber of person cutting edge corporations seek to hire. It is without reservation or equivocation that I commend him. Larry Briggs: So impressed with him. Larry certainly understands the awesome power of the "listening ear." He found the exact Camry that I had hoped for; engine, exterior/interior color. It's a beautiful 2016. Just as soon as I get my desktop computer up and running, I'll be writing a letter of commendation, as promised.Toi made the signing pleasurable."The cat." Forgetting her name. Such a great corporate touch; one that spoke volumes to me; kind, classy, caring, meaningful. (My time deciding on an automobile was spent looking on the internet. Looked at a few vehicles and dealerships. Thankfully, I was lead to Toyota of Redlands.) .

Blake&Erick89

7 de oct. de 2015

Great customer service and very knowledgeable, Thank you Joseph Fallon for the limited Edition Scion XB 686. We have number 557 of 686 total made.

larissadhuff

4 de oct. de 2015

Thank you so much David Fertig I'm so excited with my new-used Toyota corolla. David was honest and to the point with me and was able to get me a great deal! I recommend Toyota of Redlands and David Fertig to anyone looking to purchase a car!

pebbles66_2005

30 de sep. de 2015

Excellent service, David Fertig and Jared got me the price I wanted and sent me on my way with my 2015 Toyota Prius. Thanks guys.

The Pagdilaos

30 de sep. de 2015

My husband and I had a wonderful first time visit to the Toyota Dealership in Redlands, CA. Our sales representative, Mynor Rodriguez, provided excellent customer service. He was very attentive and understanding of our needs, and Mynor worked very hard to ensure the best value within our budget. Therefore, we recommend Toyota of Redlands because of this experience, so we will not hesitate to return to this dealership and sales representative for our next new car purchase. The Pagdilaos

Robert

29 de sep. de 2015

Gina Estrada with Internet Sales made the process smooth and free from pressure and stress. Would highly recommend !

the Brown family

27 de sep. de 2015

We bought a new Toyota Highlander last night from Mynor Rodriguez. The experience was great, from start to finish. In the usual experience with a dealer, there is a contentious back and forth with price negotiation and the buyer leaves feeling at least partly defeated. That was not the case with Toyota of Redlands. Mynor offered us a deal that was the best we have seen. There was no need or want to negotiate, on our part. All we had to do was say yes. Mynor is sincerely nice and you immediately feel comfortable with him. He is not pushy and it feels like buying a vehicle is secondary to having a good conversation with a friend. We also interacted with Lisa and Gil, who were also amazingly kind. One thing I noted to my wife, after we left, was that it looks like a good place to work. All of the employees seemed genuinely happy in their interactions with customers and with each other. Thank you Mynor Rodriguez and all of Toyota of Redlands.

Shellygirl1975

21 de sep. de 2015

We just financed a new car for our daughter and it was so easy!! David Fertig was our guy. He was very personable and a straight shooter. I would recommend this dealership to all my friends and family. Thanks so much Toyota of Riverside and especially David Fertig!!!

Murphz

21 de sep. de 2015

Just finished leasing a new Carolla for my daughter from David Fertig and I have to say this was the greatest experience at a dealer I have ever had! Fast, super friendly, informative and honest; hands down the best customer service I have ever had! I would recommend David to anyone looking for a new ride!

Imshannonduh

21 de sep. de 2015

As a young woman with very minimal knowledge of cars, I felt very comfortable in this car buying experience thanks to David Fertig. I could tell all of his intentions were genuine and he was selling me something reliable and solid. Thank you so much David!!! Toi, our financing manager, was also hilarious and put a cherry on top of the whole experience!

Xiuguang Zhou

19 de sep. de 2015

I visited Toyota Redlands on 09/17/215 at 1:00 pm. At 3:00 pm everything was set. I got my car at my expected price. Thanks Mr. Mynor Rodriguez and Ms. Rosie Torrez. They were so nice, so warm, so professional and so patient. All info they gave me was true that is just same as I got from internet.

Kathy Young

9 de sep. de 2015

This dealership was very courteous and respectful. Jorge Rodrigues was our sales person and was extremely informative about the car we wanted and cars in general. There was no high pressure and we felt people were listening to our needs and gave good information on what they could do for us as the buyer. Everyone we came in contact with was helpful. After we purchased the car Jorge walked use through the different devices we needed to understand in order to drive the car. I would buy here again and use Jorge as a sales person. Jared in fiance was also very knowledgeable and helpful. There were no hidden surprises. I feel I could drive into this dealership and get help at anytime.Kathy Young

jrschmidt88

9 de sep. de 2015

The Toyota of Redlands and their friendly sales and finance associates made my car purchase a painless experience and we left as happy new car owners.

JudyR

9 de sep. de 2015

We contacted Mynor Rodriguez via internet to see about trading in our 2014 Corolla. He encouraged us to come down to see what he could offer us. He had the car we wanted and was able to get the deal we were looking for. He was very knowledgeable and personable. We agreed on the sale terms. Then he had Toi Costakes finish up the finacing for us. We are return customers. A great dealership to do business with. We will be back to buy our daughter a car.

Mkwong

7 de sep. de 2015

Mynor Rodriguez, the Internet sales manager, was very helpful in making sure that I could find the right Camry model and at an affordable price! Everyone we met in the sales and finance departments, were very helpful and professional.

Jessica1

6 de sep. de 2015

Sorry I've purchased cars there so I assumed I would get great service as a return customer. Makes you feel like you It was an inconvience to even have a conversation. Driving to corona for good service.

RobynFam37

4 de sep. de 2015

Jay was a great salesman and really took care of our family in a time of need. The sales team really took care of us for a affordable vehicle that we desperately needed while having a child in the local hospital. I would recommend this dealership to everyone. Thanks once again.

DEZPINEDO

4 de sep. de 2015

Purchased a vehicle today and I must say I had an AMAZING experience from start to finish Ray Peregrina was my salesman and he is very professional. He listened to what I wanted and worked very hard with his team at toyota to get me into a nice reliable car. Definitely see Ray Peregrina if you want to have a great and easy experience. Thank you Ray and everyone who helped at Toyota of Redlands

Steve

2 de sep. de 2015

We met today with Larry Briggs, Mynor Rodriguez and Eddie Lemus. All 3 men were extremely helpful and we got in and out pretty fast for the purchase of our new 2015 Corolla. They were all pleasant to work with and did not pressure us. They were concerned that our new car was exactly what we wanted and it was delivered clean and full of gas!!!

Thankful George

31 de ago. de 2015

Jay was a great saleman and really took care of our family in a time of need. The sales team really took care of us for a affordable vehicle that we desperately needed while having a child in the local hospital. I would recommend this dealership to everyone. Thanks once again.

alice

27 de ago. de 2015

Very happy with Mynor Rodriguez he was very helpful and pleasant to deal with . Will recommend my friends and family to the redlands toyota dealership.

Kwilliams

26 de ago. de 2015

Toyota of Redlands is a wonderful place to purchase a car - new or used!! The salesman, especially Jerry, truly care about their customers. While financing can always be difficult (can't cars just be free?!?) Toyota of Redlands does their best to make the best deals for their customers. The final steps are quick and easy and before you know it you are on your way home in your new (or new to you) car. Tonight made my third purchase from Toyota of Redlands and I will continue to recommend them as a dealership!!

alice salcedo

26 de ago. de 2015

I'm very happy to be recommended to toyota of redlands. There quick to respond to my original e mail by kelsey. Very happy with Mynor Rodriguez he was very helpful in finding a suitable car for my needs. Answered all my questions professionally . I also would like to thank Gil Y.in the finance department for his experience because he anticipated my questions . I was at ease with the guidance shown by mynor because , I've had some bad experiences before at other dealership . I would be delighted to recommend this dealership to my friends and family .

David pompa

26 de ago. de 2015

David pompa Friendly person how close to purchase a car that it was right for us:) thank u David

Rafael Palacios

25 de ago. de 2015

David Pompa he is a friendly person he really helped us a lot. He help us to find the truck that was right for us....thank u David ??

Prius Princess

25 de ago. de 2015

Just bought our 3rd Prius at Toyota of Redlands and once again the experience was flawless. From the moment upon entering the dealership you are welcomed by a family of folks anxious to help fulfill your car buying dream. The entire process was extremely smooth and professional from the GM, Paul Smith to the sales rep David Fertig and ending with the finance manager, Jarod Stadelman. A real class act! We would never shop anywhere else and look forward to returning in a few years for our next Prius, if I can hold my wife back that long!

hank

23 de ago. de 2015

Mom bought a new car today-stopped by just to look but after test driving and getting info from our awesome sales rep, David Fertig, she decided to buy. A very good experience, very friendly staff.

Ilene M

22 de ago. de 2015

Great dealership here at Toyota of Redlands! Our sales representative Joseph Olinger helped us find a perfect car for our everyday family needs. We drove off in a brand new 2015 Toyota Corolla S. We are very pleased and satisfied with Joe's help and customer service, we already recommend him to our family and friends. Thanks Joe for all your help we love our new car!

ilene123

21 de ago. de 2015

Great dealership here at Toyota of Redlands! Our sales representative Joseph Olinger helped us find a perfect car for our everyday family needs. We drove off in a brand new 2015 Toyota Corolla S. We are very pleased and satisfied with Joe's help and customer service, we already recommend him to our family and friends. Thanks Joe for all your help we love our new car!

RubenA

18 de ago. de 2015

Worked out with David Fertig. First time, would have left with a used Tundra $700/month.. This time I Left W/2015 $390/mo. New

Holly

17 de ago. de 2015

Had a great experience at Toyota of Redlands. Received truly exceptional service from floor salesman David Fertig, who seems to be a genuinely nice guy.

Scott Wilson

17 de ago. de 2015

Gina Estrada made the purchase process quick and painless. I appreciate how quickly she was able to answer my questions before I even stepped foot at the dealer. I highly recommend this dealership to anyone.

Myron Rodriguez and Rosie torrez

16 de ago. de 2015

Wonderful dealership. Made my experience quick and easy to buy a car.

Erik_Mozzy

12 de ago. de 2015

I got to Toyota of Redlands and barely got off my car and right away I was welcome by David Fertig ! Nicest man I could ever have talked to. Im so glad he was helping me with getting a new car since im a first time buyer ! He had me out of there in a new car within 2 hours ! Thank you so much !!!! Best Salesman ever and loyal friend !!

Tracy PS

9 de ago. de 2015

I have been searching for a new Toyota 4-Runner for a long time. My current 1998 Toyota 4-Runner 4x2 Limited, which I purchased new, has over 244,000 miles so I have been struggling with the idea of an upgrade. Kelsey was the Costco sales representative that assisted me via telephone and recommended that I drive in and look at the 4-Runner TRD Pro Edition that was arriving, as the TRD Pro Edition is very unique. I had been looking at the 4-Runner Limited Edition for a long time and finally decided that I was ready to place my order. Kelsey arranged my appointment to meet with Mynor and Mynor was incredible. Mynor showed me the 2015 Toyota 4-Runner TRD Pro Edition and detailed the off-road features and unique styling offered with the TRD edition. After 2 test drives, 3 bottles of water, a coffee and negotiations, we made a deal. Mynor finally convinced me after 17 years with my current 4-Runner to sign on the dotted line! I am truly excited and grateful for Kelsey and Mynor making this experience fun and rewarding. The customer experience was excellent and their support was superior. The no pressure, but informative assistance was very important to me. I highly recommend Kelsey and Mynor at Toyota of Redlands for a truly rewarding experience for the purchase of your next Toyota. The process was seamless, hassle-free and timely. I drove off in my new 4-runner after 2 test drives, truck overview, completing the financials, & a new truck in-service in less than 4 hours! Incredible experience and highly recommended..... Thanks Kesley and Mynor! Keep up the superior customer service and genuine character. You guys make a great team! Greatly appreciated...

Roland Jr

9 de ago. de 2015

Mynor Rodriguez was very friendly and very professional. He made the buying experience so easy and friendly that the atmosphere felt welcoming the entire time. My wife and I left the Redlands of Toyota dealership with a 2015 Toyota Corolla LE Plus. The buying experience was the fastest and friendliest we've ever experienced. Tori in the finance department also made the transaction easy and comprehendible. We would definitely recommend going to this dealership again. Thank you Tori and Mynor Rodriguez.

Jimmy

6 de ago. de 2015

David Fertig was my salesman after much negotiating with Dave and his managers reached an agreement on purchase price. Then went to financing which was a very quick and easy experience. Then Dave went thru the features of the Tundra very thoroughly with me. Overall a good experience with all the staff at Toyota of Redlands

nitro

6 de ago. de 2015

By far the best car buying experience I have ever had. David Fertig is no pressure, honest, and knows his Toyotas. Mr Fertig was up front from the start and a no pressure into something I did not want. I would recommend Mr Fertig to anyone looking for a car.rm dillon

RSchubert

4 de ago. de 2015

Salesman David Fertig was very professional, honest and helpful in the car purchasing experience for my mom!! Who by the way purchased a 2015 camry se from David, she was very impressed with his knowledge of the product and she was completely satisfied with the whole experience and she would also recommend him very highly!! Thanks again David!!!

Lucian

4 de ago. de 2015

For two days, my wife and I, looking for a new car, choosing and changing our selection for a few times, were guided with great patience and excellent knowledge by Mr. Jerry Farrell.In the financial department, Mr. Gil Yglesias guided us explicitly through all the possible options, friendly, without pressure.After buying the car, Mr. Jay Pible taught us how to deal with some technical characteristics of our new Toyota GE 2015. Days later, seen by him, politely and friendly he offered to help me more. Lucian Turlea, Cherry Valley Ca

rascalking56

2 de ago. de 2015

We came in looking for a specific model vehicle, unfortunately there wasn't an option within our target price range. Joseph Olinger worked really hard to get us what turned out to be a better purchase within the limits were willing to go for a monthly payment!

packerfan4life

2 de ago. de 2015

We came in looking for a specific model vehicle, unfortunately there wasn't an option within our target price range. Joseph Olinger worked really hard to get us what turned out to be a better purchase within the limits were willing to go for a monthly payment!

rascalking56

2 de ago. de 2015

Joseph Olinger was awesome from the very beginning, made other suggestions for purchase options and was courteous and professional throughout the entire process, not to mention worked hard to get us an awesome deal within our target range!

georgemarines

30 de jul. de 2015

I Have nothing but high praise of how David Fertig, salesman greeted me and walked me through my purchase of a vehicle, no pressure, just was their to see what he could do to help me decide which vehicle to buy. David was very inform of all the vehicles I looked at and made me feel like I was his friend not his customer. I knew I could trust Dave of what things he answered of my questions and when I finally selected a vehicle he continued to check on me through the whole process, I am going to buy my next car from David and will tell my friends of my excellent service I received from David Fertig.

JanDave

30 de jul. de 2015

Gina made buying a car so easy and pleasurable. The best experience I've ever had with a car purchase. She was very easy to work with.

Susan

30 de jul. de 2015

I have purchased and leased from them for years and drive an hour from Glendale because of the excellent care and service. Toi, my finance person, is amazing! Gina was so helpful during the buying process! They both took care of me needs and were concerned that I loved the vehicle I was purchasing.

Olen Main

30 de jul. de 2015

Bought new truck from Gina in fleet department, and got the best deal ever! She is the best!!!!!

Bridget B.

30 de jul. de 2015

My experience at Toyota of Redlands was awesome! I was helped by MYNOR RODRIGUEZ and GILBERT YGLESIAS. I explained what I was looking for in a car and what was important to me in terms of amenities, and Mynor did a fantastic job of pointing me in the direction of the car that was right for me. I'm looking forward to enjoying my new Prius and continuing my relationship with Toyota of Redlands for continued service for the life of my car. Thank you for taking the anxiety and stress out of the car buying experience.

Car girl young1

28 de jul. de 2015

I had a wonderful experience with Joy, she was very pleasant and wonderful ! She was very helpful in what I needed in price and payments

Srdog

26 de jul. de 2015

Jerry was so nice and wasn't pushy at all. He was great to talk to and overall a great car salesman. He understood what type of car we wanted and

Janelle_theresa

26 de jul. de 2015

Jerry Farrell was so nice and understanding of what kind of car we wanted. He wasn't pushy at all and overall was the best cars salesman I've ever had

Mary23

24 de jul. de 2015

Customer service A+ our sale reps David Fertig and Jorge Rodriguez were awesome. Friendly staff. Inventory was amazing lots of options to choose from,we got what we wanted it! Totally recommend this place is the 2 car we get here :)

NinieT

23 de jul. de 2015

Leaving another dealership upset,I came to this one in hopes to recieve better customer service, and indeed I did. Jay Pible was the person who assisted in my search in a car. He was incredibly helpful in describing the features and the benefits of th two different models I was interested in and not only that I never felt pressured or uncomfortable around him. I would suggest him to anyone and I left happy with my purchase.

LeeAnn929

23 de jul. de 2015

David Fertig is the epitome of what a sales person should be like. No pressure and makes it work for YOU, specific to your circumstances. Overall a smooth experience.

Mynor 's Latest Happy Buyers .Way to Go!!!!

23 de jul. de 2015

Our Salesman was Mr. Mynor Rodriguez. He was direct but not too pushy. He is personable , professional,and bi lingual. Our entire buying process was efficient and transparent. As a consumer you always have to ask for the most and see how it goes. We were pleasantly surprised to meet our budget and preference goals for our new vehicle. We have had an excellent experience with Toyota of Redlands when buying our new car. Mr. and Mrs. Reed

NinieT

23 de jul. de 2015

I came in search of a 2015 Yaris or a 2015 corolla. Jay Pible was incredibly helpful in a search for a car, I was looking for a car that would benefit me as a commuting student, and even after college. He was humble and also informative about the two different models. I really appreciated his amazing service, because prior to coming to this dealership I had left another dealership extremely upset. I left with the car I love and a very happy customer.

happy

22 de jul. de 2015

Just bought a Toyota Corolla and am very happy with my purchase. Jorge was very helpful and made my experience a good one. Only dealer to come and help me after going two days in a row! Very quick and efficient worker, which I appreciated. Made me a great deal and I left happy. Will refer friends because I had a great visit.

Zazil

21 de jul. de 2015

David blanco help me with a purchase on a van with a afordable payment I needed and there staff has very good customer service im very happy and plan on going back when I beed to

kite

20 de jul. de 2015

I bought my toyota corolla 2015 on 07/15/2015. It was very smooth process from beginning to the end.I was treated with great respect. I am pleased with the whole experience.

Ericarthurc

15 de jul. de 2015

I went in just wanting to look and walked out with a brand new car and payments that work for me! Joe was great with me and helped me with everything I needed! It was a smooth and quick process! I am very pleased!

Ladyrae02

14 de jul. de 2015

My overall experience at Redlands Toyota was a great one only because of Joy Greene! If it wasn't for her, I wouldn't have made the purchase! She is bee knowledgeable, friendly & emphasized with my family. She was able to meet all our requests & went above & beyond!

SandovalRe

13 de jul. de 2015

I was very pleased with David Fertig and Joe Olinger. Joe was pleasant ,knowledgeable, and personable. Joe provided great service without being pushy yet was sensitive to my mothers mobility issues by making her comfortable .

Tundra0815

11 de jul. de 2015

We purchased our first Toyota Tundra from Redlands Toyota in 2008 and now our second Tundra from them. We had a great experience. The staff is very professional and there was never any pressure. A great experience all around. Joe answered all of our questions and was very knowledgable.

carolk

11 de jul. de 2015

Everyone at Toyota of Redlands were so helpful and friendly, and we had an exceptionally positive experience from start to finish in the purchase of our new Toyota Corolla. Thank you David Fertig for your excellent assistance and knowledge about the Toyota brand. We definitely appreciate all your help.

K.Barton

9 de jul. de 2015

Our second car purchase from this dealership within 6 weeks! Great selection, no hassle or pressure sales, GREAT deal on my cute little Prius!! David Fertig was the best salesman! He was very nice, no pressure, and knowledgeable about the product.

The Salsedas

6 de jul. de 2015

We are so happy to let you know about the experience we had at this dealer. Gina Estrada, the Internet Sales Manager was excellent, and very helpful! She got us the car we wanted, the color, and most important, the price! Gina is an amazing person and very professional, she made us feel so at home. We left the dealer with our new car! Thank you so much for your help.

Ozzy1986

5 de jul. de 2015

The best thank you Davidfertig felt good that I went there and not some were else I had the best time buying a car so far is num one to me n look forward to my next car there you guys rock ...

Manuel.Gonzalez

4 de jul. de 2015

When I went to Toyota of Redlands the salesman were very friendly and most importantly not pushy. David Fertig was extremely friendly and straightforward. My family has purchased 3 cars from this place and I will continue to visit Toyota of Redlands. Truly an Exceptional Experience.

Lee

3 de jul. de 2015

I bought a 2013 Prius at the Toyota of Redlands. David Fertig helped find the car I needed (and wanted) at a price I could afford. He made the process fun and easy which isn't usually the case with car dealerships. The next time I buy a car I will definitely be going back to this dealership! But I plan to have this Prius for many many years.

Courtney

3 de jul. de 2015

very friendly and knowledgable staff, service was great!

fhughes21

2 de jul. de 2015

Bought my Camry from Justin M. great salesman and everyone made my experience quick and easy. Greg also made the experience such a pleasure. Strongly recommend this dealership

Wes Livingston

2 de jul. de 2015

Just think it is my duty to share with others my good experience with the Sales staff at Toyota of Redlands, specifically Justin. I am pleased to say that we decided to purchase our new car from Toyota of Redlands because of Justin Magdaleno. Bottom line is I hate going to a dealerships because of the smothering feeling I traditionally get when I set foot on their lot. The whole team at Toyota of Redlands made me feel un-pressured to buy. I mean, it is my decision to buy and I don't respect anyone who tries to push something on me when all they obviously want is to "make a sell". Respect the fact that it is my decision and if you push me, I will walk away. I purchased my new 2015 Toyota 4Runner because I received the respect I demand.Thanks Justin, and the Toyota of Redlands Sales Staff, for putting me in a position where I do feel good about my new car purchase.

invisible589

1 de jul. de 2015

I went in with my mom yesterday to Toyota of Redlands to actually get my sister a car after she had been in an accident. We met David Fertig, a very welcoming and happy guy. Not only did he help get my sister a great deal on a new Corolla, but he also helped me get a new Prius C three! He was so helpful throughout the whole process and was honest with us through the whole process. I was looking to build my credit through getting a car and he really gave me the best options to do so. I absolutely love my new car, my sister loves her new car, and we loved the easy process of getting the cars with David. If you're looking into getting a car, David Fertig at Toyota of Redlands is the man to see!

Wes Livingston

1 de jul. de 2015

Had a good experience buying a car at Toyota of Redlands. "Justin" (Magdaleno) helped us decide on a car that fit our needs, without that pushy Sales Stereotype that tends to keep most of us away from even stepping foot on a car lot. Thanks Justin for working with us, we will definitely be recommending our friends and family to Toyota of Redlands when in need of a new or used car and, I will definitely have them demand to talk with Justin. Thanks Justin

perriwolfe

30 de jun. de 2015

Had a great experience at this Toyota Dealership and David Fertig was a wonderful help from start to finish. I would return in the future for my car needs.

Liza Melendrez

29 de jun. de 2015

Excellent customer service, as soon as I arrived I was immediately greeted by Joe Olinger and I told him exactly was I was looking for and he mailed it. Gil Yglesias handled my final paperwork and worked with me on my budget he explained my contract with be in details and offered me packages to go with my new corolla. Overall I was there for 2 hrs and walked away with a brand new 2015 Toyota Corolla, it's my first time leasing a car and I hope to upgrade in a few years I loved my experience.

Stephanie Y

23 de jun. de 2015

Awesome Toyota dealership. I came in at 11 am and left at 3 pm for buying a new car 2015 Camry SE. Everything went smoothly, such as checked the availability, which is the last one available in the stock, test drive and signed the contract with 0% APR for 60 months. I followed the Costco auto program price, which is pretty competitive price in my nearby area. David Fertig helped me out first for test drive and introduced the functions of the car and then he brought me to Gina Estrada, Costco Rep., searching the best price I can get( comparing with Costco program vs. Toyota of Redlands promotion). Finance manager, Jarod Stadelman, he explained in every details patiently for my financing process since I am the first time buyer and picked the package that best fits my situation. I would say Toyota of Redlands is a great dealership with great people and excellent service. I definitely will recommend them to anyone in the market for any vehicle. I am gonna get another 2015 Corolla for my family in the near future from here for sure!

brown,62015

21 de jun. de 2015

Joseph Olinger provided professional, friendly and courteous service. Joseph took the time to answer any question and address any concern we had. We felt at ease during entire experience.

ms whittle

20 de jun. de 2015

Very very nice and pleasant young man very nice ,I purchased a nice car saleman was Justin Magdaleno very courteous , need a car go see Justin M.

Sig199

18 de jun. de 2015

Bought a new Toyota Prius from David Fertig, quick,friendly, helpful service, outstanding salesperson. Would come back again and will be highly recomended to friends and others. Tok the fear out of buying a new car. Thanks David.

GTeel

15 de jun. de 2015

David Fertig and Dominquez were great to work with. They were never pushy, and allowed us the time we need to compare, drive and think about this purchase. Thank you for great service,

ricosmiles

15 de jun. de 2015

I wanted to take the time and write a review for anyone looking to purchase/lease a vehicle at this location. I have never had such and easy and smooth experience in getting a car until I came to Toyota of Redlands. My salesperson was Pauley Contreras and he made my experience the best. I love that I was always being offered drinks to keep me comfortable during my visit and that the pressure of negotiations were kept to a minimum. I got the car I wanted, I received a car wash and free tank of gas for it....Couldn't have left any happier! I will recommend Toyota of Redlands to my family and friends, especially Pauley Contreras who helped me as my salesperson. Thanks for all the help!

annamok

13 de jun. de 2015

The salesperson was very accommodating to all my car purchasing needs. Needless to say, I came after visiting several other dealerships, and he managed to beat the best price I got from other dealerships (including true car).

Michelle

4 de jun. de 2015

Non-hassle and very friendly service! Overall a great experience! Ask for Gina Estrada and Rosie

aaronhernandez.826

31 de may. de 2015

I would like to personally thank our sales man; David Fertig for helping us purchase our Corolla S. He is a true professional man, but yet not overly professional, being personal and caring about our purchase. He seems to personally care about what you are purchasing just like you were a relative. He is truly "taking us places" Thank you so much...

Genbarb1

30 de may. de 2015

Went today and got an FRS. Had the pleasure of dealing with David Fertig. Super friendly, fun, and patient. I highly recommend this place. Ask for him. You won't regret it

mingim514

29 de may. de 2015

Everything about our car buying experience was 5 star rated. Our car salesman, Justin Magdaleno was extremely friendly and very knowledgeable. He answered all questions we had and was very prepared. We love our 2015 Toyota Prius. Will continue to go back to thus dealership and of course Justin. Keep up the great work.

cyleendee

29 de may. de 2015

Justin Magdaleno is an outstanding salesmen! He made my car buying experience really quick and easy. Ask for him, he's the best and he will work hard to give you the best deal possible!!

mingim

29 de may. de 2015

We leased a 2015 Prius C. Love our car! Added plus was our salesman, Justin Magdaleno. Extremely friendly and knowledgeable. Answered all our questions and went above and beyond to help us out. Will continue to go back for Justin and his friendly face. Have recommended him to several friends looking for a car.

cyleendee

29 de may. de 2015

Justin Magdaleno made my first time buying experience really easy. His customer service is outstanding. I love my Toyota corolla and I would recommend this dealership to friends and family.

Learvin pantan

29 de may. de 2015

Really nice and friendly people specially Justin magdaleno, he help us the get the car that we actually wanted. I just bought my 2015 Toyota thundra and I'm really happy with it. I totally recommend this place if you want to get a car.

kimmie0062

28 de may. de 2015

I was looking for a new car here; I knew exactly what I wanted. These guys were easy to talk to and easy to deal with. They simply gave me all I asked for; no hassles. Make sure to look for David Fertig.

7sharon

28 de may. de 2015

I would highly recommend David Fertig at Toyota of Redlands. He was very knowledgeable and had an overall excellent experience. I bougt a 2015 Toyota Camry. Thanks, David

BADF

28 de may. de 2015

I recently bought my first new car from Toyota of Redlands. The entire process was so smooth and painless! My salesman, David Fertig, helped me find a car that fit my budget, and that also had everything I was looking for -- black, nice rims, great stereo system, and even a back-up camera! From start to finish, all the way through financing, was stress-free. I didn't even need a co-signer. Thank you David, and the rest of the staff of Toyota of Redlands! I'll send all of my friends to you!

Joyholcomb

26 de may. de 2015

I'm so thankful for Justin Magdaleno because he helped me to buy my new car and was able to get me the deal I want it. I was overall pleased with my experienced there. Justin is the best. I would recommend him, just ask for him when you get there and he will give you the best deal.

A&s2029

25 de may. de 2015

Everyone was very helpful and not too pushy when helping look and decide on cars. The deals were pretty good as well. Justin was really nice and very helpful!

Bridget

22 de may. de 2015

Excellent 10 stars, Greg, Jordan and Jarod are top notch first class. What an easy and pleasant experience. They really delivered, I am so happy with my new swagger wagon Toyota Sienna . I've finally found a dealership I actually felt the people are real and personable. Thank you guys for you awesome service. I would definitely recommend Greg and his team at Redlands Toyota.

Surfingfamily

19 de may. de 2015

Went in to shop for a used truck and kept coming back to Toyota of Refdands. My wofe and I live in Orange County and were 't sure if the commute was worth it. I called and spoke to Lisa who had a sales person send photos to my phone. I liked what I saw so we decided to make the drive. When we got to the dealership, David Fertig greated us. We liked the truck, drove it and got to talking numbers. He was straight forward, honest and didn't pressure us at all. We ended up buying the truck feeling confident and excited! Ask for Dave if considering this dealership.

brittani2010

19 de may. de 2015

I had the best buying experience ever here. I've bought my 2nd car here and I've had a great experience especially with Justin. He gave me the best deal I could possibly get and I'm very satisfied with my truck. He was able to work with me until I was satisfied with the deal. I highly recommend asking for him the next time u stop by.

Brittani Crawford

19 de may. de 2015

Justin is a great sales person. He was able to get me the deal I want in a quick manner. I was overall pleased with my experience there. Justin is the best...I would recommend asking for him when you get there and he will give you the best deal possible!

Echao

18 de may. de 2015

David Fertig should be salesman of the year. Best experience ever and I drive a very hard bargain. Great job David. We'll be back.

carol

14 de may. de 2015

I hate buying a new car, as a lot of people do. It is one of the worst experiences one can go through. However, my experience at Toyota of Redlands was exceptional. This is my second purchase from this dealership, the previous one being in 1997. And I still have that vehicle. This time I was looking for a previously leased car with low mileage. But the prices were not much less than the new Corolla S that I purchased. The salesman, David Fertig, was extremely personable and even shared his chocolate with me! I did NOT feel at all pressured into buying my new car, in fact went for a two hour lunch to think it over with my sister.I would recommend Toyota of Redlands to anybody, and also the salesman.

williamwhitaker6509

14 de may. de 2015

I purchased a new Prius V and I am very happy with the way that I was treated at the dealership by the internet salesman (Mynor Rodriguez) as well as the finance manager (Gil Yglesias). This is my second purchase from this dealership and I will continue to purchase and service my car there. Thank you very much for your integrity and professionalism. You are a great asset to the dealership.William Whitaker

Charles Perez

13 de may. de 2015

Awesome Job and awesome service. The folks at Toyota of Redlands really went the extra mile for me and did a great job. Thanks Greg and Joe in sales and Albert in parts for fulfilling all my request, being patient and getting the job done. You guys Rock!

candiedfabrics

11 de may. de 2015

David Fettig was great to work with while we were searching for a new car. We loved the RAV4 but were hoping for a red in the LE trim...a few days after test driving I get a text from him with a picture of a RED LE with the plastic still on it from the truck! Perfect timing, thanks Dave!!!!

goffredo0007

7 de may. de 2015

I got to test drive the 2 choices and liked the way Gina, our sales person treated us! Kudos to Toi for all she did!

seank102

7 de may. de 2015

Okay so this place rocks. I am a first time buyer, absolutely no credit, and just a college kid trying to find something more reliable. David Fertig, even with what I had to offer, made one xxxx of a deal and got me into a 2015 corolla that I am absolutely crazy over. The car is so beautiful. I traded in my old junker (she did her job but it was her time), and now I'm in a brand new, beautiful car that I get more and more attached too as the days go by. Can't help but recognize the kindness that dealership shows! They're all like family! Super nice, and inviting. I would recommend this place first for anyone considering a new car. They really are the business.They also have a cat named Toyota who watches over the place.This Dealership has class and character. A definite plus when looking for a car.But David definitely takes the cake. Guy had me laughing and smiling the whole way through. And he worked with my "ghost" credit. I am extremely grateful.

Joseph Fallon

7 de may. de 2015

David Fertig was the man! I put a ton of limitations on him and he still came through for me. This was my first time buying a new car and I have it say it was hands down the best experience. I have heard horror stories about buying a car but because of both David and his Manager (Chris Dominguez) it was a breeze. I would definitely recommend David as the go to guy. Thank you Toyota of Redlands.

Jon b

5 de may. de 2015

We dealt with David Fertig as a sales person and Jarod Stadelman in financing and they both went far out of their way to help with our predicament. Ended up leaving with a brand new 2015 Corolla S only because of their help. Almost walked out before our conversation caught David's attention. Glad it did. Both David and Jarod were very professional and wanting (not having) to help us out.

AdrianaDamasio

3 de may. de 2015

I highly recommend buying a car from Toyota of Redlands and for a salesperson I recommend David Fertig. David helped me find the car I was looking for, great car good deal! Nice and friendly inviroment. Thanks to David Fertig I'm driving a beautiful Camry!

Melissa1975

2 de may. de 2015

Was looking for an older 4Runner and David Fertig found a 2002 with only 88K miles! He was just as excited as I was about the excellent shape it was in. The purchase was quick and easy. No hassle, no pressure. David was honest and straight forward. I felt he only had my best interest at heart. Everyone there was kind and courteous. Thank you, thank you David for you excellent service!

peanut

17 de abr. de 2015

Mynor Rodriguez was excellent. He was very knowledge able, friendly, and put no pressure on us to purchase a vehicle. He answered every question we asked.

Anthony Winslow

17 de abr. de 2015

Jerry Farrell made my car buying experience an exceptional one. He was very hands on, friendly, patient, easy going and detailed. From the moment I stepped foot on the dealership til the time I drove off the lot Jerry was an all around pleasure.

Gina Q

15 de abr. de 2015

We have bought many cars/trucks from here. We would recommend Toyota of Redlands to anybody looking to purchase a vehicle. They have excellent customer service and go out of their way to make sure you get what you are looking for and treat you with respect. Thank You ToyotaGina Quinonez

Gina/Joe Q.

15 de abr. de 2015

Excellent customer service! I would reccomend everybody to purchase a vehicle at Toyota of Redlands. They treat you like family and go far beyond to help you and get you what you want.

Victor Lopez

24 de mar. de 2015

Great customer service, go see Gina Estrada, when I was getting denied to purchased a new car. I was giving up on buying a new camry. I was told by a close friend to go see toyota of Redlands and talk to Gina , so I did and I was driving out of there with a new camry with a great deal and a low payment. And not only that she was very helpful. Great customer service. I highly recommend you guys to go see Gina. Thanks Gina our little family loves the new car.

ABM

20 de mar. de 2015

We were looking for a new car so did an internet search. Gina responded quickly, and we negotiated by exchanging emails. After price was settled, we came to the dealership and Gina had the car ready along with the paperwork which was fairly straight-forward. Financial processing took a little longer but Toi was great and not pushy. Helps to come prepared and have done your homework ahead of time. Took the car home that evening. Excellent experience overall, and we will be back the next time we are looking for a vehicle. Thank you!

Emsley

17 de mar. de 2015

The level of service I received from Sales and Service was overwhelming. Mynor (Internet Sales) demonstrated a high degree of understanding purchasing and leasing options, and Janet Budde exhibited an equal level of finesse and salesmanship. These two working in tandem with Gil in finance, makes a very knowledgeable and extremely effective team - I'm looking forward to working with this group of professionals on my next vehicle - this is truly the "Toyota Experience"Emsley Lee Lopez3/15/15

Antoinette abarca

13 de mar. de 2015

So I went into Toyota of Redlands because a rep from this location came to an event at my job Amazon that is and was told we received a discount I came in expecting to get the run around I really didn't think I could get into a brand new 2015 Toyota with a credit score :( not only did I put 2000.00 down but my payments are low as well!!!! If your in need of a new car I would definitely go see Gina Estrada and get hooked up!!!!

Danny Hansen

13 de mar. de 2015

Let me tell you. This place is made by people like Gina. Worked well under pressure from me. Especially in relationship to time. I was purchasing a new truck with my wife who was on her death bed with sickness. Gina helped me prep everything ahead of time so that when I brought my wife in we were in and out in a little over 1 hour. What an exceptional experience. And my wife is even more appreciative given her severe condition.

Fernando Rivera

8 de mar. de 2015

Just drove home my family's brand new car Toyota Highlander! Working with Gina at Toyota of Redlands was the easiest car buying experience ever. Worked hard to get us the car we wanted at a price that met our budget. I highly recommend buying a totyota from Gina.

Steve and Connie

3 de mar. de 2015

Gine Estrada, the Internet Sales Manager is OUTSTANDING in customer service!! My husband and I have bought several new cars in the past, and I must say, our recent experience at Toyota of Redlands was an enjoyable, no-pressure experience...in fact Gina Estrada made us feel very comfortable, she truly had our best interest at heart and respected all our terms for purchase...and was committed to do whatever it took to make the deal happen! She was funny and personable, and I recommend her to anyone who is looking to buy a vehicle...she really knows her stuff!! Thank you Gina!! We are so happy with our new Toyota Camry!! Thanks for making it happen! You are amazing!!

Lee

3 de mar. de 2015

Excellent service when buying a car. Gina Estrada offered an excellent service. If you are going to buy a new car talk to Gina via E-mail. She knows how to treat people well, and she will get you a great deal. They made it easy for me to buy a new car. I think this dealership is highly recommendable.

Donna D.

2 de mar. de 2015

I went to Toyota of Redlands on Thursday 2/26/15 to trade in my leased RAV4, and in turn leased a brand new 2015 Prius. Gina Torres Estrada was my dealer, and she truly streamlined the entire process. Gina is energetic, courteous, knowledgeable and professional. All the paperwork was handled rapidly and efficiently. I drove off with my new Prius in record time! Gina went above and beyond to make sure that I got into a great new vehicle. Not only did she handle the transaction expeditiously, she actually cleared out my trade-in vehicle and transferred all my possessions into the new Prius while I was finishing up the paperwork!!! Completely amazing! Gina was awesome! If anyone is looking to buy or lease a Toyota, I highly recommend Gina Estrada at Toyota of Redlands. She will take great care of you!

Nancy C.

25 de feb. de 2015

Just financed a new corolla from this facility. Staff was great and very professional. Salesman Mynor Rodriguez helped me in every possible way. I am very happy with the way the deal turned out, will definitely refer to friends!

Maria Torrez

25 de feb. de 2015

Just purchased a 2015 Corolla and driving to this location was worth the long drive for me! Internet Fleet Sales Manager Mynor helped me and gave me an excellent deal online and when I got there, everything was done right to the point and exactly how we had discussed. Car was ready for me to pickup when I arrived and paperwork was ready to begin immediately just as I had requested. Mynor went out of his way to make me and my sister feel comfortable at this elegant facility. He made it possible for me to finance a second Toyota after purchasing one 2 weeks ago at the special interest rate. He didnt give up in trying to push bank to allow me to finance again at the promo rate for Corolla which is 0%. Highly recommend this place for best price in and out of town- worth the drive!

Lil Preacher

15 de feb. de 2015

Good customer service very friendly ....if your entreated in buying a car I recommend you to Come to this Dealer they are the best from the person showing you the car to the person financing you they explain everything everything very well to you.....if you need some one to finance you ask for MYNOR RODRIGUEZ he well do his best to give you the right Deal to you or call him (909)743-0300 Ext. 7205 Thank you redlands of Toyota...

Susie Rodriquez Happy Tacoma owner

15 de feb. de 2015

A good personality, was not what my husband or I were expecting when we met Internet Sales Manager Mynor Rodriguez or his infectious smile. He kept his word and found us the right vehicle and the right terms. He is down to earth yet....above average. I will not hesitate to recommend him to friends and family.

Mrs.Olivas

4 de feb. de 2015

Being a first time buyer without great credit can be nerve wrecking! I was referred to this dealer by a co-worker and thought oh why not try and see if they can help me...not expecting much my husband, children and I all went in to see Gil Y. and Maynor R., we were immediately taken care of! the day before i let Gil know what I was looking for, my credit score which is not great and how much I could afford and what i was bale to put down..they were still able to find the car I WANTED and at a payment I could afford. i would recommend this dealer to anyone. they did a great job and actually cared! My family and I our very happy with our 2015 Toyota Corolla!! :)

richie

2 de feb. de 2015

my wife and I went to Toyota of Redlands and had a great experience.. Mynor rodriguez the fleet manager helped us out and had excellent customer service and experience with his help. he did everything possible to provide us with what we wanted and took home a new tundra we are very happy with. I would recommend him to anyone wanting to buy a new Toyota.

Brigitte Gagnon

29 de ene. de 2015

I had the best customer service, they were so friendly and accommedating. All my concern and needs were meet with understanding and care. Thanks for the great good Toyota your the best!!!!!

Marjorie

25 de ene. de 2015

My main sales representative was Mynor Rodriguez. Besides being very professional, he was very friendly and kind. With a ready smile, and a sense of humor he answered all my questions and was very patient. I bought a Toyota Corolla S Plus and Mynor explained the many functions of the different options that came with the car. He also invited me to come back and see him if I need more explanation. Mynor is an outstanding Toyota of Redlands employee.As part of the Sales team, I also dealt with Rosie Torres. She explained the different Corolla options available and found me the car, with options that were most important to me.Rosie was very pleasant and at no time did I feel rushed or stressed. Mynor and Rosie are a good team!Finally, Gil Yglesias assisted me with the finance paper work. Gil was very professional and did not "high pressure" me to buy products. He explained and respected my decision to buy. Or Not!My overall buying experience with Toyota of Redlands was Excellent. I am a senior citizen and will not hesitate to recommend Toyota of Redlands to friends and my retired colleagues.

Liz

15 de ene. de 2015

I have been coming her for a long time. When I had a Camry I brought it here cause it was stalling on me and Jerry Garcia did everything to see why it was stalling on me. Now I have a Rav 4 instead of the Camry. Jerry Garcia and Mario Bloomfield are excellent.

rwbaker31943

27 de dic. de 2014

salesman jerry farrell was a big help for me, getting my granddaughter a little used car....... no pressure at all............ i met the gen. mgr., paul smith, he wanted to make sure i was happy with my customer service.............. yes i was........ all and all, very happy ...... robert baker, highland.....

T. Barton

10 de dic. de 2014

I absolutely love doing business at Toyota of Redlands. The main reason being Joy Greene! I've never encountered a salesperson so genuinely concerned about getting you the best deal for the car you want. She's easy going, witty, down to earth and always professional. If your looking to purchase from TofR, ask for her & you won't be disappointed!

Tiana Barton

9 de dic. de 2014

I absolutely love doing business at Toyota of Redlands. The main reason being Joy Greene! I've never encountered a salesperson so genuinely concerned about getting you the best deal for the car you want. She's easy going, witty, down to earth and always professional. If your looking to purchase from TofR, ask for her & you won't be disappointed!

Cakesbyamanda

24 de nov. de 2014

My husband and I went in in a Sunday afternoon to lease a car new or used, we had no preference. We were referred by a friend to go and see Eddie Lemus. He was so helpful and informative that it made the whole process so much easier! We even went to a different dealer afterward only to realize they weren't as nice as Toyota Redlands. With us being nice goes a very long way. They process was fast, efficient, and very helpful! We got a great deal and walked out so happy and safe knowing we had leased a Toyota. I would and will recommend Toyota Redlands to any of my friends and family! Thanks again guys!

$newcar4me

21 de oct. de 2014

Brought my Rav4 in for maintenance and walked out with a Prius! Excellent customer service by salesman David! Very personable, friendly and best of all, knowledgeable about the product. I've bought a Camry, Rav4 and now a Prius from this dealership and have had the BEST all around service. Go Toyota of Redlands!

akmpaka24

15 de oct. de 2014

The Manager was very rude. I was trying to trade in my BMW and he was trying to underquote the trade-in value. SO I showed him the KBB value and he said" Go and sell it yourself". I will never visit this place again.

rmwagner

30 de sep. de 2014

My family & I had a good experience dealing with Justin Magdaleno in Sales. I came onto the lot looking for a used Toyota Tundra & needed to figure out a few undecided options / configurations & colors. Justin was extremely helpful, pulling 3 trucks to the front of the store allowing my 5 yr old daughter to play in the kid's corner play area till we were ready for the test drive. Justin represented the Toyota brand & the dealership well. He even admitted he did not know the answer to a technical question I had, but he brought Bill over who answered it thoroughly . A piece of advice to salespeople who know everything about every car. Even if you know the answer saying, "That is a good question, I do not know the answer to but I know who does." makes buyers more likely to trust you later when you give them an answer. Unfortunately they did not have the truck that matched my needs on that lot. So Justin checked all the other lots where they have access to the used car inventory but did not find a match. Used cars are not like new where they can trade with any dealership in a large area to get you the car you want. So before we left Justin took down my list of must haves in the truck along with my phone number with a promise to call if they get something like it in on trade in. The only bad part about the visit was talking to Justin's Sales Manager / Boss on the way out the door for the hard sell "What do I have to do to get you to buy today". I knew it was Justin's job to feed us to the shark but he was so helpful that I stuck around and played the game for his benefit. Finally the manager realized that we did not respond well to pressure and were not going to buy today. I would say I feel sorry that Justin has such an xxxxxx boss but maybe making me feel sorry for him is part of the psychology of the game too.Toyota of Redlands has a great website with actual photos (Not stock Photos) & actual prices (Not Come in for best price). This is good website for the informed buyer.

duxh8r

31 de ago. de 2014

I came in this morning to lease a car. The two employees I dealt with were excellent. They had the process complete in two hours!

JayLp13

18 de ago. de 2014

So let me start from the beginning of the day ,me and my dad talked about getting myself a car ,which was an exciting thought but then I thought about my circumstances ,fairly new driver not much credit still kinda young ,thought it be a 90% chance I won't be able to ,but still gave it a shot ,thinking who knows "maybe" ,so we went to another dealership before going to this one and let's just say it's wasn't a great experience ,left with my hopes down ,so I thought maybe I should just try one last time ,that's when we came to Toyota of Redlands ,came in with the mindset I would fail but boy was I wrong ,I was greeted by David blanco ,i thought he was gonna be like any other sales men ,but I was wrong ,he was a great person ,I told him about my situation and day and said he'd work with me unlike the last dealer ,started off trying to get the lowest affordable good car I could get by my dad's advice ,but thinking in my head would I be happy by settling ,would it be worth it in the long run driving a car that's efficient but not one that id be proud of ,but seeing my situation I thought I better not ask ,but somehow David sorta new that I wasn't happy and stated what I was thinking ,so he showed me cars that I would like but still be affordable ,and never did I think I could be able to get a car like that,my first car was a Toyota corolla 2014 ,and I was so happy with it ,couldn't believe how the day had gone ,it was great ,it's all thanks to David blanco ,he was a genuine great person that helps you out,I recommend him to anyone that wants to try for a car ,also the staff there were great helpful and just overall awesome ,that's all I can say about my experience ,it was amazing .

Savantino

1 de ago. de 2014

The staff at Toyota of Redlands was amazing! Caroline and Cindy took care of my family. We are very pleased with our purchase and we feel fortunate to have worked with such friendly and knowledgeable employees.

lettygirl72

1 de ago. de 2014

What can I say, I left the dealership satisfied with my car thanks to David! If you're looking for a helpful, honest, and fun salesman, David's the Go-To-Man! My family and I were very impressed with his knowledge and his enthusiasm! He made us feel very comfortable. I would definatly recommend him. He answers all questions you might have and is very informative . We'll be back for our Camry . Thanks again David! See you soon.

McPar

22 de jul. de 2014

David Blanco is enthusiastic, friendly and very professional for one so young. He did a great job. Next time I need a car I will call David. I will also recommend him any time I am asked about car buying.Toi Costakes is fantastic. She even made the paperwork fun and enjoyable. Redlands Toyota is most fortunate to have her as an employee.

jmigaiolo

8 de jul. de 2014

My experience purchasing a new vehicle with Paul Smith and Janet at Redlands Toyota was a great experience. The staff was professional and very knowledgeable reference the features of my vehicle I purchased being the 2014 Toyota Camry. No pressure, great price and pleasurable experience. I would recommend any of my family and friends to purchase a vehicle from Paul and his staff! Thank you, John M.

Caroline Betts

8 de jul. de 2014

Mr. David Blanco is truly a man of his word, in helping his clients meet the expectations on the purchase on the vehicle of their desires. He is very accommodating and treats one like family. I like the fact that he's always in a good mood, no matter what, and goes out of his way to make you feel at ease. During all of one's transactions before and after the fact, when the deal is done, he acknowledges your business with not only a hand shake of thanks, but with sincere gratitude and a Smile. Y'all are Blessed to have him in your dealership! =)

isabel58

3 de jul. de 2014

I reached Caroline Amaya in Internet for my purchase. Caroline made this a easy car buying experience. She got me everything I wanted. Thank you for your kindness and patience

amichelekerr

30 de jun. de 2014

Caroline Amaya, the Internet Sales Manager, made the buying and selection process hassle free. She worked with all of my requests via email and text quickly and patiently until I had exactly what I needed. Jennell in Finance was friendly and efficient. I was in the showroom at 6:04 and driving away with my new car at 6:57I am very pleased and impressed with the whole process and would suggest everyone to buy a car in this manner.

TRSmith1704

28 de jun. de 2014

My first car Toyota Scion. Caroline Amaya made this experience remarkable. I filled out the information online and was immediately contacted. She was very helpful and knowledgeable. She had everything ready for me and made this a day I will never forget.

roxygrl0314

16 de jun. de 2014

After my car started acting up, I had decided that it was time to get a new car. I was excited since this would be my first time buying a car on my own. After going from dealership to dealership, I was starting to become discouraged from the different dealerships giving my such a high interest rate and giving me the runaround. We were told by a friend to try out the Toyota of Redlands Dealership. So we went, and David and Greg helped us out, they were extremely friendly and helpful; and when it came time to discuss the monthly payments they were upfront and didn't try haggling us. They made my first car purchase experience all the more easier. I just wish I had gone to them sooner.

jimtopo

13 de jun. de 2014

We arrived at the dealership with limited time to spend looking at vehicles. Having a general idea of what we were looking for we were greeted by Janet Budde. Janet was extremely warm and inviting and allowed my wife and I to look without pressure or inquiry of our intentions. I must admit this is not the norm when walking onto lots in the surrounding region. Due to reasons beyond our control we needed to leave, but before we did, we provided Janet with some broad objectives of our intentions and asked her to see if she and the dealership could meet them. Within an hour Ms. Budde had called informing us of what they she had come up with. Her and the dealership's efforts exceeded our expectations and when my wife and I were able to return a few hours later, an agreement was ready for us to execute.Our experience with the finance department was equally professional, friendly, and expeditious. Toi Costakes, finance, was enjoyable to talk with and explained every matter in a clear and concise manner. When we left the dealership a short time later, we were the owners of two new vehicles (one new, one pre-owned).Thank you Redlands Toyota for having quality staff and making us, the buyer, number one.

mewzk

12 de jun. de 2014

VERY HOSPITABLE, FRIENDLY, COURTEOUS, AND ACCOMODATING; ALLOWED ME TO CHANGE MY MIND AT THE LAST MINUTE, ALLOWING ME TO GET WHAT I REALLY WANTED; HELPED ME LINK MY CP WITH ENTUNE...NO RUSH...LOOKING FORWARD TO MY FLOOR MATS THAT HAD TO BE ORDERED, PER INCLUDED TRD SPORT PCKG. I'D BUY FROM TOY REDLANDS, AGAIN. MR & MRS CEG, JR - REDLANDS

SavePlanetBlue

10 de jun. de 2014

Dear Dealer Rater,I am so pleased and happy to do business with Toyota of Redlands and Caroline Amaya! Simply stated, their dealership is an honest dealership that strives for excellent customer service, customer satisfaction, and is also involved with the community! This is an important aspect as Toyota of Redlands and their team members work dilligently in not only customer satisfaction, but to uphold the corporate responsibilities and goals of the Toyota Corporation. Caroline's professionalism, attention to detail, and friendliness are special attributes along with the rest of the Toyota of Redlands team. If you're in the market for a new Toyota or service contact their dealership as their employees do care.

plan985

8 de jun. de 2014

I had a challenging repair problem with an out-of warranty prius intermittently showing the "check engine" light. It turned out to be a code "p1121", which many folks have had to repair, but was rumored to be covered by a special 10-year/150k emissions warranty. On recommendation from this site I asked Mario if he could check this out before I brought my car in, and help coordinate so that I could get an instant inspection the next time the check engine light flashed on in case it went off again before it could be checked. Although it took him several days of calls to Toyota corporate, in the end he delivered exactly what he promised, and fixed a potentially serious problem on an 8-year old prius totally free, totally under warranty, totally graciously. Highly recommended.

dcfenton

5 de jun. de 2014

This was the best car buying experience I have ever had. The staff at Redlands Toyota were outstanding. I never felt pressured to make any decisions regarding the purchase of my vehicle. They were very knowledgeable and helpful with all questions. I would recommend this dealership to everyone and I already have started to.Thank you again!!!!

HeatherT741

4 de jun. de 2014

My father passed away and I needed help transferring the car to my son. She went above and beyond to help me through the process and made what I thought was going to be a headache and complicated, so fast and easy! Thank you Miss Loretta!Heather Daniels

rusty504

3 de jun. de 2014

The folks at Toyota of Redlands, especially Carloine Amaya, really went the extra mile to help us find the car we wanted and get us a fantastic deal! Everyone really knows their stuff and did everything they could to make our car buying experience relaxing and enjoyable. My wife and I appreciated the extra time spent showing us the functions of our new car and the patience in answering our numerous questions. Great place to buy a car!

chrissykepp

3 de jun. de 2014

Paul Smith and Rosie Torrez were absolutely WONDERFUL. This is the second car I have bought from your dealership and I am sending my mom up there today to buy a car even though it is an hour away. The service was that great!!! I will continue to recommend Toyota of Redlands to friends and family and will purchase my vehicles from there in the future.

Hyeclasscomps

2 de jun. de 2014

AVOID! Worst dealership I have ever experienced. Stay away from there service manager Jose Gomez. He does not care about the customers whatsoever. I brought my truck in to fix a problem with the air conditioning and he said we don't have it in stock (shocker) and they need to order the part. He put the keys in front of me at my table after having me wait for over an hour, and I said can you at least wash it? (Worst mistake ever) the truck came back with my front bumper hanging loose. I confronted him about it and he had the audacity to tell me it was like that when I brought it in! That he "washed the car himself personally" well Mr. Gomez, if my bumper was hanging why didn't you mark it in the paperwork when you did the walk around? Oh yes that's correct, because you snapped one of the clips holding it up after I handed you the keys.

wlujan12

28 de may. de 2014

Made an appointment online with Caroline A. At first I was a bit skeptical and leery. Once at Toyota of Redlands, I met Caroline in person and she very helpful, energetic, and understanding. The process was top notch with no haggling of price. I ended up purchasing a 2014 Toyota Corolla S for my son's graduation. The overall experience with Caroline and Gil (Finance) was amazing. I was in and out of there in no time. I would recommend going to Toyota of Redlands first before any other. Thanks for the positive experience! I will definitely be back.

beauzarian

25 de may. de 2014

I bought my second Toyota from this dealership today. My first was from them, as well, as was my mother's. The experience was painless. I can't speak highly enough about the staff, and that includes the service department. I drive an hour each way to have them perform all necessary maintenance. I highly recommend them.

krrodriguez

24 de may. de 2014

I love Toyota's. Made my appointment over the internet. As soon as I walked in they called Caroline to the front. She greeting me warmly. First she checked her inventory. I was prepared wanted a 2014 Toyota Corolla S with a moon roof. Caroline pulled the car up we did an overview. Went over all the features and the new Toyota's have a ton. Bluetooth, back up camera, entune, navigation, safety features the list goes on and on. Then we did the part I hate finance. But Caroline assured me she would take care of me. And she sure did! Gave me a great price super happy. Her customer service was great. She answered all my questions. Exceptional I would highly recommend you see her ASAP if you are looking to buy a car.

Ravsiltoy

15 de may. de 2014

Two visits to toyota redlands service dept. for routine service on Rav4. 3/27/14, maintenance service. Advised the water pump needed to be replaced. Agreed. On 4/2, driving at night on the 10 freeway, vehicle lost all power, engine, lights. Vehicle towed home at midnight, next morning vehicle towed to AAA garage. Findings main charging wire from alternator to fuse block loose. Service mgr. Garnett, apologized, accepted responsibility, covered extra towing fee & repair shop cost. 5/14/14 go in for safety recall, while car there, point inspection done, Jaime, advised my battery needed to be replaced. Declined replacement there since battery just over 1yr. Old. 5/15 contact AAA to replace battery, tested, found battery to be fine. Showed him toyota's test results, he pointed out the CCA for my battery was 570, not CCA 700, as was done at toyota. INFO on Battery!! Contacted Jaime, informed him, requested service manager Clark contact me. No response.

Donlovesdar

13 de may. de 2014

Miguel was very polite an up front with everything. Very patient with us seeing though we were there for awhile trying to negotiate. Thanks miguel

sowhois13

9 de may. de 2014

Pauley was very nice and friendly. I felt like I was talking to a friend and not a sales person. This was the best experience I've had buying a car!

hkn56

7 de may. de 2014

Ms. Amaya present herself and represented the dealership in very professional manner. She took care of me form start to finish.Made a big difference.

sirensong

4 de may. de 2014

I wish we would have skipped the FIRST 6 dealerships and come here FIRST! After walking out on salespaeople who didn't care one way or the other if we bought a vehicle or what we were even looking for, we came to Carolina Amaya at Redlands Toyota. What a HUSTLER!! She moved quick to get us what we wanted and how we wanted it. These people were motivated and excited to help not just us, but all the customers I could see around us. The staff are helpful and kind and THEY GET IT DONE. I highly recommend this dealership to anyone looking for new or used and even more so, ask for Carolina Amaya!! She will take care of you!

James12490

21 de abr. de 2014

Helped us find the car that we wanted in exterior and interior color. Very informative about the options in trim packages and what the differences were. Had a good, non-hassle experience.

anthonijay

21 de abr. de 2014

On Friday, 18th April, 2014 my cousin Joni and I went to this dealership to look at the CC that was fresh out of detail and dealership PDI (post dealer inspection). It would appear that we were the first and only people to look at and drive this car. I have had VW cars in the past, 2002 Jetta 1.8T (turbo), 1999 Jetta 3 GLS and a 1995 Cabriolet Ettien Aigner edition convertible. The visit was not what I had expected. Righ away there was a different feel about this place, it was like I owned the dealership. Mr. David Blanco will throw you off as he presents young and even inexperienced looking. I had facebook instant messenged him regarding the car. We met and I took the test drive, liked the car and we made the arrangements to bring it home. I CAN NOT stress enough to the car buying public that this is the dealership to go to and buy your next car, truck, suv, minivan etc... If it moves, you NEED to call Toyota of Redlands. These people CAN NOT AND WILL NOT STOP until they are completely satisfied that you are dealt with any way less than perfect!!!! I had to tell them to stop, that's nothing like I have ever experienced, EVER. I have bought more cars than most people have pairs of socks and this was the best I have ever had. You know that feeling you get after you made your car purchase, that "did I get F***ed feeling?, yeah I didn't get that. I got he car for much less than retail and can't wait for the funding to be done so I can contribute to traffic. Thank you to David Blanco and the whole team there at Toyota of Redlands. I didn't go for the free BBQ, the balloons, or the free starbucks coffee, I went to them for the car and got the free bees after, hahaha. They even gave me the extended warranty for free, saving me well over $1800.00, they left nothing out... Again, a big thank you to the staff there at Tof R, you guys really are top notch. Check them out before you buy anything from anywhere, chances are they have it, will get it, or will go to the auction to get it for you. Jacob R. RIojas

aimee

27 de feb. de 2014

Had a great car buying experience. Larry Wolfe was helpful and i will definetly be going back to him to buy my next vehicle in the future.

Kathy Nadeau

27 de feb. de 2014

Excellent and honest customer service. I have a very pleasant experience buying my car and highly recommend this dealership.

jramson1123

26 de feb. de 2014

I came into shop around for a vehicle with my mother and met with Brandon to discuss my options as a new buyer. I originally wanted to go with a corolla, but the camry is definitely the better choice. The lot has some decent selections and would recommend dealing with Redlands. They have pleasant customer service and I felt like everyone was easy to talk to.

brittney1803

26 de feb. de 2014

My overall experience was very pleasant. I had just totaled my vehicle, and Brandon kept my very calm. He made the process super easy, fast, and efficient. Love my new car!

Surfergrey

25 de feb. de 2014

I was in a bind and needed a car fast. I was hoping within the next two weeks or so. I went to Toyota of Redlands and was introduced to Brandon. This guy was awesome he was very polite and listened to what I wanted and needed. I am a very active person and needed a car that would allow that. Brandon showed me a XB it was perfect, he hit the nail on the head. He worked with me on payment and budget and got me in a car ASAP. Brandon's impact on my life via getting me into this vehicle, is incredible. I have better gas mileage. Bluetooth hands free. And a safe reliable car for my family. Brandon is the man. He has my business for life.

MJ2014

20 de feb. de 2014

Brandon Bates made all the difference in our experience at Toyota Redlands. His knowledge and patience is the reason I have my new truck today!

Kg2288959

2 de ene. de 2014

Overall AMAZING service. I will definitely recommend everyone I know to shop toyota of Redlands when looking for a new/used car. Larry Wolfe is one of the best sales people I've bought From and is the reason I bought at Redlands of toyota.

Domo17

22 de nov. de 2013

First off I LOVE my 2014 Corolla. I spoke with Larry Wolfe over the phone and he was very helpful in letting me know what deals the dealership was having. I went down there the next morning and Larry helped me pick out my car. He was very knowledgeable about the car and was great on the test drive. He made sure I had my owners manual and that my phone got set up to the bluetooth. Also Toi was also very helpful she made the whole financial part of my experience very pleasant. And shes an avid sky jumper which is amazing. I would totally recommend Toyota of Redlands to anyone looking for great customer service and a great car.

Joan Dalton

21 de nov. de 2013

I was greeted promptly by a friendly member of your service staff named Thomas Borchmann he took me into the facility and asked me needed questions such as when I needed the car back, if I wanted to schedule my next appointment, did I need a ride home or did I plan to wait. My car was ready 2 hrs before needed . I feel the service and care I received was excellent. I was made to feel very comfortable, kudos to Thomas.

klpalacios

14 de sep. de 2013

SALES STAFF MEMBER GABRIEL ACEVEDO WAS COURTEOUS, FRIENDLY, PROFESSIONAL BUT MOST IMPORTANT HONEST AND PATIENT. HE ANSWERED ALL OUR QUESTIONS AND TOOK THE TIME NECESSARY TO ENSURE WE WALKED OUT WITH A SMILE.THE OVERALL ATMOSPHERE OF THIS DEALERSHIP IS FRIENDLY AND WELCOMING. I LOOK FORWARD TO CONTINUE DOING BUSINESS HERE.

CourtneysWorld

13 de sep. de 2013

I was very happy with Andrews customer service, he was very professional, knowledgeable and very nice.I was very pleased with his service, I would definitely recommend Toyota and Andrew :)

miss vaipulu

13 de sep. de 2013

The customer service I received from Andrew was absolutely outstanding. His professionalism and listening ear enabled me to get what I NEEDED done to my car in a timely fashion and I got some free food while waiting! He communicated the types of service my vehicle needed in regards to its mileage and understood the "student type" budget I was on and let me know what I could put off for now and what needed to be dealt with immediately. I appreciate his honesty and recommend all who need their vehicles serviced here ask for him! Thank you Toyota of Redlands for employees who know and show true customer service.

julia925

12 de sep. de 2013

I really don't know what to say that would properly communicate how happy I am with everything regarding my experience at Toyota of Redlands. I ended up with a Toyota Camary and couldn't be more pleased with it. My "salesman" ( I feel like I'm not doing him justice by calling him that) was Gabriel and he started out by making sure what I wanted and needed in a car if I was to get one. He didn't show me anything else or try to talk me into any unnecessary car or add ons. And he went above and beyond the call of duty to make sure that I was happy even when the paperwork was longer than I thought. Gabriel and his manager put me at ease and did everything to work with me and get me into the price range I felt like I needed, especially since I've never made payments on a car before and was very nervous. I honestly can't wait to drive my car, I look forward to a long trip and now understand what people mean when they express joy in driving a particular car! Oh yeah and the next day when I thought there was a problem but thought I was gonna be late for work and I spoke to Paul Smith, he took care of me, made sure I got to work on time and put me at ease getting it checked out and still am so extremely happy with my car, my purchase and all the people at Toyota of Redlands. I don't think I'll ever go anywhere else.

JpJosie

3 de sep. de 2013

Jason Ho is the best car salesman. He didn't waste time he was honest nice respectful even funny. Overall a great experience and I LOVE MY NEW CAR

Gregory

2 de sep. de 2013

Outstanding service by your Sales Associate Larry Wolfe. He actively listened to my questions, and stayed focused on meeting my desires without trying to over sell, or make recommendations that did not fit what I was looking for. The overall process of trade in and purchase was smooth, and Larry kept me informed of each step. Next year, I will be purchasing a 2014 Toyota Tundra 4 X 4, and I hope Larry will be there to assist me.

DoreenFlores

31 de ago. de 2013

Caroline was a great help. She asked us what we were interested in. She got us in a top of the line Camry. Cindy, the finance manager also helped us out and made us feel comfortable.

pkatmom

30 de ago. de 2013

I spoke with Caroline (internet manager) regarding the Costco Vehicle Purchase Program the day before we bought our car. We worked out all the details ahead of time and when we arrived the next morning, everything was ready (thus eliminating extra time). She was knowledgeable, professional, friendly and polite. We were out of the dealership with our new car in less than 3 hours! Cindy was very knowledgeable and the finance process went very smoothly.

zaabaa13

29 de ago. de 2013

it was an all around good experience. i was treated with respect and not like just another sale to the worker. i felt like i was welcome to be there.

dkayknopp

28 de ago. de 2013

I love my 2011 sienna and cannot thank Larry Wolfe enough for his outstanding help! I was so pleased that in just a short period of time he found just what I was looking for. He gave perfect directions before and during the test drive and after that he made sure that I could operate seats and so many of the various safety items that are built into the car. He gave me confidence that I would quickly learn how to handle this vehicle. He also made sure that I received the owners manual and best of all he actually set up my Bluetooth! Larry also assured me that if I had any questions to call him at any time. I would definitely say this was a great experience!

peterab

28 de ago. de 2013

Getting my Toyota vehicles serviced at this dealership is beyond reproach. They do their, is take care of the Customers needs of getting their vehicles serviced at a reasonable cost and not saying you need this or that on your vehicles that you do not need. The service department is the best that I have come across in all my years doing business with other dealerships, you can trust this one for sure.Mario Bloomfield does an outstanding job in taking care of the customers needs and has a very good knowledge of all the Toyota Automotive line of vehicles, he does an excellent job as a service writer... this should be noted by the upper management in the Dealership.Pete Blackstead

superanas

24 de ago. de 2013

I am writing this review specifically to rate the service representative, Mario Bloomfiled. I do not write reviews right and left but I told him that I will write one for him as he was exceptionally nice, friendly and supportive. I think I never worked with a customer rep as personable and supportive as he is. Highly recommend him. He made my experience at the dealership a very pleasant one.

Soderbloom

23 de ago. de 2013

The service writer, Mario Bloomfield, did an excellent job (as usual) of ensuring my satisfaction with the service provided. Mr. Bloomfield regularly goes above and beyond that which can reasonably be expected of someone in his position. He is truly an asset to the dealership.

lassiterdl

17 de ago. de 2013

Time was taken to explain and demonstrate all the different features available on the car. I was very impressed with the facilities and the informal atmosphere that we worked in.

Lindalouv1

16 de ago. de 2013

I bought my vehicle in 2004 new. I have always had it service at Redlands Toyoita. When I went in for the 1st service I was lucky enough to have Patrick as my service rep. When Patrick was off one day I was lucky again as I had Mario help me. They are both so knowledgeable and professional that I trust them completely. If they say I need something done then it will get done. I have been going so long that you talk w/them & feel like they are extended family. If I go in & either of them are not available I come back at a later date. Kuddos to both of them.

jrosa1026

15 de ago. de 2013

Patrick McDonald really went out of his way to help me. I was greeted at the door very quickly and was immediately directed to where I needed to be and what needed to be done

dlmman56

14 de ago. de 2013

Mario always calls me back promptly, schedules me as soon & at the time I need, gets my truck in immediatley when I show. Makes sure truck is done well & quickly. This last time had under hood washed for minimal cost & vehicle came back looking like showroom condition even though it is 5 years old. I highly recommend Mario & this Toyota dealer.

LJBJDerrick

13 de ago. de 2013

We purchased our used Toyota Rav4 from I10 Toyota just over a year ago. We went to Toyota of Redlands for service because it is closer. We could not have been more impressed. Bryon Howard met with us promptly, offered what he thought we might need and quoted a very reasonable price. We were taken by shuttle to a nearby shopping center and picked back up. The car was ready an hour sooner than quoted and had exactly what he said needed to be done accomplished. The price was less than expected and much less than quoted by the dealer we purchased from. They have definitely found a lifetime customer. Entire experience was painless and we were so impressed by the entire team and process.

lexusofrredlands

12 de ago. de 2013

Excellent experience time and time again. Mario does a great job I always use him for service work. Take my Lexus there and top notch professional service always done to the highest quality.

Oula

12 de ago. de 2013

It was A good Visit; I went home with a Toyota Camry 2011 that I really like.. Eric Castro is the one who helped me and my family in choosing that car and helped in giving me a good deal. Thank you Eric! and Thank you Toyota of Redlands!

beauzarian

11 de ago. de 2013

I bought my truck from this dealership years ago, and have taken it to them since the beginning. I have since moved out of the area, but they take such good care of us that I drive 50 miles just to have my vehicle serviced by them. They make us feel like family.

albrechteg

10 de ago. de 2013

Excellent service. Mario is always personable, knowledgable, honest, and professional. I recommend to all my friends who own a Toyota to take their cars to Toyota of Redlands and ask for Mario or Jerry in the service department when the they need their cars serviced.

backpack12

10 de ago. de 2013

Mario was professional and very attentive. He is a great customer people person. Mark and Mario are Amazing people inside and out. Always willing to go above and beyond to give the best service. I will return to this Toyota location for all my car needs.

mjpalmer

10 de ago. de 2013

I found an honest, no pressure atmosphere. Everyone said Hi and smiled. What are you guys on happy pills? Seriously when I want a truck i am going to Redlands Toyota.

tundratoyota

9 de ago. de 2013

I have been going to this dealership since 2005. I have had excellent service every time I come in for service on my vehicles . Mario Bloomfield is the best. He is a very polite and very informative service writer. He does not try to push things on you. He listens to you and informs me write away what needs to be done. Both Mario Bloomfield and Jerry Garcia are excellent employees for Toyota of Redlands Dealership. Thank you both for making it a pleasant experience every time I bring in my vehicles for service. A happy customer, Steve Johnson

gunrunner29

8 de ago. de 2013

Mario always checks on our vehicle as if it was his own family, courteous, friendly, fun, knows what he is talking about when it comes to watching out for possible issues with the vehicle.

jhn34n

7 de ago. de 2013

I had a tire replaced and wheel alignment at Toyota of Redlands.. Advisor was very courteous and friendly. I am very satisfied with the job done.

Kensie

6 de ago. de 2013

We had started making up our contract but the dealership was closing so they asked us to come back in the morning. We called them the next morning to ask a question after our loan had been approved and they told us someone else came in offered more money so they sold it out from under us. My husband was very respectful but told them what they did was wrong and they hung up on him. I would not trust this dealership!

Apple6

5 de ago. de 2013

I purchased my 2-prius from jaime...he makes the buying process go very smooth, truly helps to get the best deal for you. he is very professional, very kind, truly a valued employee. Any one looking to purchase a toyota souold go to see him. in the service department I saw Mario Bloomfield..another valued employee...very patient, listens to my concerns, reall takes care of my prius...dealership lucky to have him. its because of these two employees that I will not go to another dealership or go to another brand. For me it is important to feel comfortable when going to a dealership, not having to worry if I am being taken advantage of...and this place gives me peace of mind...it is a place you can trust, a place that makes you feel part of the toyota family.

laylology

5 de ago. de 2013

Miguel Amaya was so great! He really made the entire car shopping experience delightful and stress-free. Super friendly and informative as well as patient--I would definitely seek him out if you want to leave the dealership feeling happier than when you walked in :)!

frank...prius owner

1 de ago. de 2013

This dealership is the best in the inland empire: very friendly, very clean, great atmosphere, good waiting area, place for purchasing products and even a place for kids. If you are purchaseing a new or used car or getting your toyota repaired this is the place to go. I pruchased my toyota prius from this dealership and the process was very smooth. I recently brought in my prius for a oil change...dropped off at 7am and was done in a couple hours. I also recently brought this car in for some minor repairs which were also done quickly. I went over my prius with the advisor Mario Bloomfield...who is the best...very patient, listens to my concerns and shows a true concern for getting my car repaired...dealership lucky to have him. Its because of him that I wont go to another toyota dealership. My overall experience has been great...the people working here make this dealership successful. The people here keep me here and I wont go to another brand.

sethsmom08

29 de jul. de 2013

Great, quick, and effecient was what I would have to say about Caroline Amaya.. Definetely will refer friends and family to her for the same service.

Ashleynicolew24

28 de jul. de 2013

Great, fast easy experience! She made it quick & easy. Right away she let us know our options.. Gave us pros and cons on colors and models. Overall great customer service! Very professional.

ALorei

26 de jul. de 2013

Awesome customer service!!! Drove home with a brand new Camry for a great deal. They really worked with us and fed us lunch. Paperwork was a breeze and everything was in order. No issues at all.

JBSR71

23 de jul. de 2013

I came into this dealership just as a referal. I really wasn't expecting to buy at that time. Jason was very friendly & very informative. He not only answered all my questions he didn't pressure me at all. I left and came back because I was treated so well that I wanted to buy! Thank you Jason for making my purchase a very pleasant one. I would recommend you to anyone!!

LeticiaRamirez

17 de jul. de 2013

Eddie and Caroline were both very friendly and answered all my questions. I drove away very happy in my new 2013 Camry. Thank you BOTH.

Leedottie1

6 de jul. de 2013

Janet budde our sales person was very helpfully and nice Johnny Rodriguez was also helpful and very nice to work with They made our experience greatI will recommend them to our friends and family

LMesey

6 de jul. de 2013

I've purchased several Toyota's over the years and have always had good experiences. However, I have to say that this was the most pleasant. Todd was great; very helpful, professional and took more of a consultative role. Worked out all the features I wanted and I picked up my Tacoma a day or two later.I went through the Costco program and the deal was good based on the research I did.Janelle was a riot. I think her and my wife ganged up on me some. LOL Just kidding. She was a joy to work with. I spent almost as much time with her as I did Todd. :-)I waited to submit this review until I got my running boards put on the truck which we did on Friday 7-5. The service team was excellent as well. Very friendly, prompt service. The shuttle driver was very nice as well; dropped my wife off back at home and picked her back up a few hours later. Looking forward to using my free service program with these guys.Very professional, helpful team. Thank you.

Michie121976

6 de jul. de 2013

From beginning to end Todd treated me with great respect. He never treated me as if I didn't understand. This is refreshing and I would come back to Toyota of Redlands only for Todd.

Valenzuela

5 de jul. de 2013

Todd went way above and beyond what I have ever experienced from Toyota of Redlands...I have purchased 3 Toyotas from the San Bernardino location because I have always had poor interactions at Redlands. Not any more...I will recommend Todd and Redlands Toyota for anyone looking to purchase a new or used toyota!

josedmiranda

5 de jul. de 2013

I was delighted with the quality of service offered. Not only was the pricing the best among several other dealers, but the the whole team that helped us out was wonderful. I went to other Toyota dealers and they all seemed like robots trying to sell cars, but Toyota of Redlands made us feel like their friends, they made us feel welcomed and offered services that other dealers didn't even mention. This must be the best dealer and team in the nation. Pricing was much less that what I was originally quoted for, and it was just a great experience, just like going to an amusement park.

Pinecone22222

5 de jul. de 2013

Larry Wolfe was polite and informative, and did his utmost to make our purchasing experience smooth. We visited other dealerships after our first visit, and returned to Redlands in part because of our initial experienceWith Larry.

lolatoner

4 de jul. de 2013

Overall experience was fantastic! Dealer of choice has always been Toyota and always will be Toyota! I will reccomend your dealership to everyone! Thank you Larry Wolfe! Thank you Redlands Toyota!

alartukovich

30 de jun. de 2013

I'd bought a Corolla for myself at the start of the year through the North Hollywood dealership and my experience was pretty good but when I wanted to buy another Corolla for my wife, my dad recommended Larry Wolfe of the Redlands dealership. I took his recommendation and I'm glad I did. Although my North Hollywood experience wasn't bad, my Redlands experience with Larry Wolfe couldn't have gone better. He instantly recognized I wanted a specific model with specific features. He found the very car my wife and I were looking for and he didn't waste our time trying to push other vehicles on us, which would have just annoyed us.Larry was straightforward, patient, and very knowledgeable about his vehicles and their features.My parents joined us on this car-buying trip and he got along well with everybody.My wife and I couldn't be happier with our new purchase and would recommend the Redlands dealership and Larry Wolfe without a second thought.

Alex

30 de jun. de 2013

I'd bought a Corolla for myself at the start of the year through the North Hollywood dealership and my experience was pretty good but when I wanted to buy another Corolla for my wife, my dad recommended Larry Wolfe of the Redlands dealership. I took his recommendation and I'm glad I did. Although my North Hollywood experience wasn't bad, my Redlands experience with Larry Wolfe couldn't have gone better. He instantly recognized I wanted a specific model with specific features. He found the very car my wife and I were looking for and he didn't waste our time trying to push other vehicles on us, which would have just annoyed us. Larry was straightforward, patient, and very knowledgeable about his vehicles and their features. My parents joined us on this car-buying trip and he got along well with everybody. My wife and I couldn't be happier with our new purchase and would recommend the Redlands dealership and Larry Wolfe without a second thought.

tonyhe

29 de jun. de 2013

I had a great experience at Toyota Redland. Mario made me feel welcoming and he honored his truecar price. I recommend Mario to all my friends and family

rhiemstra

28 de jun. de 2013

I received great service in purchasing my Toyota Corolla. The employees of the dealership were helpful and friendly. I would come back for another vehicle.

maridcuba

28 de jun. de 2013

Me and my husband bought our pre owned Corolla from Mario Romero. We had a great experience, and service was top notch. I'd recommend anyone who is looking for a new or pre owned Toyota to go see Mario.

dhoran909

25 de jun. de 2013

I am a USAA member and used their car buying service program (TrueCar) to solicit quotes on a 2013 Plug-In Prius in my area. I received 3 dealer quotes, but I was contacted by only 2 of the 3 dealers, with Caroline Amaya in the Internet Department being the first. I was actually contacted by the Internet Dept at Redlands Toyota within 30 minutes of submitting my TrueCar request via USAA. Ms. Amaya, the Internet Sales Manager, could not have been more pleasant and only asked me if she could provide any additional information to assist me with my decision. I could not make it into the dealership on that day (Sunday), but my wife and I did visit the dealership the following evening at 7:00 p.m. We were immediately greeted and directed to the Internet Dept. The on duty Internet representative was in the midst of closing a sale, so we were referred to salesman Larry Wolfe to assist us with our questions. Larry was very easy going and demonstrated an in-depth knowledge of the Plug-In Prius, but also of the Honda we were interested in trading in. We located the plug-in Prius in the color and with the options we were interested in and then sat down to begin the trade-in negotiations. The entire trade-in process took only 15 minutes and the staff recognized the fact that our Honda had received the recommended regular maintenance from a Honda dealer. We received a very reasonable offer on our trade, which we accepted. The entire process went very smoothly from vehicle selection, the trade-in negotiations, obtaining financing and then taking delivery of our vehicle. Before we left the dealership, our salesman Larry Wolfe spent almost a full hour explaining the Plug-In Prius' operating features to my wife. He also personally assisted her with setting up her phone on the Bluetooth feature and loading her contacts. He also assisted with setting up the Pandora music account and the station selection options on the Entune sound system. Last, before we drove off in our new Prius, Larry Wolfe stated that because we had informed him that my wife would be the primary driver of the vehicle, if we would like him to, he could program and override the automatic door locks so that the doors would not automatically unlock when the vehicle's transmission was placed into "Park." This was truly a thoughtful gesture on Larry's part. My wife does work in an urban area and during the Winter months, when it becomes dark late in the afternoon, safety and security become a real issue. I would like to again thank Larry Wolfe, Caroline Amaya, and the entire staff at Redlands Toyota for making our new car purchase experience a pleasurable one. Also, a tip of hat to Finance Manager Cindy Godina for expediting the processing of our financial documents and explaining all of our available options in a timely and efficient manner. I recommend Redlands Toyota to all those who are interested in purchasing a new Toyota in the Inland Empire !!!

tklin888

25 de jun. de 2013

Nice experience. Used internet sales guys. They were very helpful. They matched a competing dealers price. Had a few rebates so the price was fine. Mario Romero was the sales guy who closed my deal. Very nice guy.

zammy6

23 de jun. de 2013

Everyone that help me with the purchasing of the car was amazing and nice.The process was brief and easy to get through. I am very happy with the quality of service given.

fredoly

22 de jun. de 2013

We were referred to Todd Burns by a friend. He was great to deal with, very professional and friendly. He got us exactly what we wanted, at the price quoted with no surprises. We were in and out in one and half hours, which is a first for us. Thanks Todd.

deeromo14

21 de jun. de 2013

Mauricio was so wonderful while helping me buy my car and finding the perfect one I wanted to buy. I never felt pressured by him to have to buy the car right away or him no longer wanting to help me if I was doubting my decision. He always knew I would come back to him and I would definitely recommend somebody to go to him. I love my scion and wouldn't trade it, Thanks Mauricio.

Ruiz

21 de jun. de 2013

Our first impression of this dealership altogether was a great one. When we arrived we had the chance to walk for a few moments before Joshua(the salesman) kindly greeted us. We told him we were not buying that day(which we werent), and he still gave us all the time and concern we hoped for. We spent a long time there driving cars because we were unsure which one to buy. We left the dealership to shop around, and we drove other cars, but none of them were as impressive as the Prius. When we came back to buy the car all of the managers made the process fun and fast. We will be buying cars from this place for a very long time. Great dealership and very nice decor inside.

Minder

19 de jun. de 2013

My Dad and I came to Toyota of Redlands today and walked away with a brand new Camry SE!!! The service was incredible. Todd did an amazing job and provided us with excellent customer service. He went above and beyond and really made the experience a unforgettable one. We truly appreciate his dedication to his customers. In return we will definitely recommend Todd for future purchases!!!! Thank you again Todd Burns you were by far the best salesperson my Dad and I have met at a dealership. We hope to continue to bring our services to Toyota of Redlands.

Meaganhuynh

19 de jun. de 2013

My experience with Toyota of Redlands was pretty good. The staff was very helpful and informative. I appreciated their prompt attention and the ability to answer any questions that I had.

JasonMayer

18 de jun. de 2013

Great experience Todd was very helpfull and satisfied all my requests. He drove to Moreno Valley to pick up the cara wanted and had it modified to meet my need. He was very helpful.

michaelbravo

17 de jun. de 2013

Excellent from beginning to end. Prompt, honest courteous response to my inquiry. None of the numbers changed from beginning to end. Everything was explained without any clever attempts to take advantage of me.

Neil

17 de jun. de 2013

Emailed me back additional pictures of a vehicle within an hour or so, and when that one sold found another similar vehicle for me. I did not buy here strictly because I found a similar vehicle with fewer options and cheaper somewhere else.

marcrodabaugh

16 de jun. de 2013

Mario was extremely helpful and forthright in his dealing with us. He was very efficient in processing both car purchases. I would highly recommend him to my friends.

Jainul

11 de jun. de 2013

Janet Budde helped me pick out a car with everything I needed, she was very knowledgeable and patient and helpful. Buying a car is very time consuming but with Janet it was very smooth. I ended up buying a 2013 Toyota Camry which I love.

Cardenasa75

10 de jun. de 2013

I was extremely happy with Mario service. He got me a great deal on my HHR. I will recommend all my friends and family to Toyota of Redlands and Mario

delfinoplaza

8 de jun. de 2013

I was helping my mom search for a cheap new car or a nice used car. Snuck into the used lot trying to avoid salespeople as we've had a few bad experiences in the past. A guy spotted us and came over. We're glad he did. Gabriel was very knowledgeable and professional. He helped us find the right car and my mom is incredibly satisfied with her purchase. He didn't pressure us any more than what should be, and he was very polite. Gabriel must be a newer salesperson there, but he is well worth your time.

anitav

2 de jun. de 2013

Todd was a very helpful man to me he help me find the car that I wanted and I am very happy of what I got. He was very nice and friendly though the hole time I was a the dealer so I would recommend him to help you like he helped me I would like to thank you Anita Valdepena

Auntiesexy

30 de may. de 2013

Todd was very helpful in finding the right car for me. We corresponded for a week via email and phone to make sure that he answered all the questions I had. He was very friendly and courteous. Todd went above and beyond his call of duty. He had to leave early on the day that I was buying my car, but he referred me to one of his colleagues and made sure that I was taken care of. Even when he left, he called me to make sure that everything was going well and if I had any questions, to call him in a few days. I bought my previous vehicle at Toyota of Redlands and have helped a couple friends purchase their car there, but I would say that this was probably the most positive and best experience I've had. I definitely will continue to recommend this dealership to anyone that is looking to purchase a car.

marlene35

30 de may. de 2013

Service was quick..sales person was friendly n gave us information about the cars we were looking at. Dealer made sure car was cleaned n had gas. Loved that!!

Screwyou2

28 de may. de 2013

We had a very pleasant experience buying our 2010 Venza at Redlands Toyota. Todd, Jaime and Janelle were all courteous, professional and not pushy. Overall it was one of the smoothest and easiest cart buying experience we have had. We have purchased a new car from this dealership before and do get our 4runner serviced there. Not at all hesitant to recommend this dealer to others.

krwessels

28 de may. de 2013

My new car buying experience this Memorial Day weekend was very pleasant. I have taken my car for service here for 3 years and everyone in the service department especially Jose are top notch! My sales person this time was Janet Budde who was very professional, knowledgeable and made the experience very comfortable. Dallas also assisted in the final sale and I found him very professional as well. I left completely satisfied and I love my new Prius V.......Thank you everyone!Kathy Wessels

Scott Sample

26 de may. de 2013

Caroline Amaya was awesome, she helped us get the vehicle we wanted at a price that fit our budget and our entire experience at the dealership was great. We will be back for our future vehicle purchases.

cherryb131

26 de may. de 2013

from the minute we walked on the lot, Janet Budde was very helpful and knowledgeable of the car that we were interested in. Janet answered all our questions and made us feel good about our purchase. then we went in with Cindy Godhina and she got us an unbelievable interest rate. she is very professional and nice, don't have one negative thing to say about our car buying experience with Toyota of Redlands! will definitely recommend to family and friends!

fitwalk10

26 de may. de 2013

Had a great experience working with Todd Burns and Gil Yglesias. Both were professional and the deal went quickly. I was out of there with my new car in less than 2 hours! I will be more than happy to return when it's time to trade up! Thanks!

Aserna310

26 de may. de 2013

I drove almost an hour to get to this dealership and it was well worth it. The price on my car was excellent they even waited past 9pm for me. I cannot say enough about Caroline super friendly and made our car buying experience one of the best ones I have ever had. Gil was friendly and quick. It took us longer to get out there than it did to have all the paperwork signed. She greeted me before I could put the car in park and had my new car washed and filled with a tank of gas ready to go!Even if this place is a distance from you or you are around the corner please come by and see them. I cannot stress how satisfied I am with the level of service I got. Ask for Caroline she will take good care of you. No stress and no pressure. She came highly recommended and I see why.

mostertpeter

24 de may. de 2013

My experience at Toyota of redlands was excellent. Both Todd and Toi did a great job and I am happy to recommend your company to others. I am very happy with my Prius C. Randy Wagner of Torrence Toyota recommended me to you.

joycehopp

19 de may. de 2013

Best car purchase experience I have had in my 85 years. Provided clear information with no pressure to purchase. Had never driven a Prius before but have read about them for several years. Very satisfied with my choice.

BryAj3

17 de may. de 2013

My family has been doing business with this dealership for a long time. Our sale experience was with a salesperson Joshua Green and finance person Gil Y. The service here is always great. Especially the service department. Thank you Toyota!

ajce

17 de may. de 2013

Mr. Burns was very professional in the way he handled my purchase. He was very courteous,patient, and understanding toward my needs. He explained step by step on how the vehicle amenities worked. He also had the car detailed, and made sure that I was happy and satisfied with my purchase. Mr. Burns also scheduled my first car service. I would highly recommend Toyota of Redlands and Mr. Burns to my family and friends. Thank You for Great the Service. Amanda Estrada

moeawad1

17 de may. de 2013

Excellent customer service. This is wonderful place especially the sales man tode. He full filled all our requests. I would recommend this sales person to any customer.

macdaddymojo

13 de may. de 2013

Todd and the staff at Toyota of Redlands more than met our expectations. The car we thought we wanted to purchase did not have the equipment we really wanted. Todd went over the vehicle with us and helped put an end to our confusion. The environment at the dealership was very relaxed and friendly. This was important as they had to find the car we wanted as it was not on their lot. Todd not only located the car but also went and got it the same day. This meant that my wife got her new car a few days after her birthday and a day before Mother's Day. I am happy because we got the internet price that we expected. My story gets better. I had lost my reading glasses that day and searched everywhere but with no luck. My wife called Todd the next day and asked if anyone had found a pair of glasses at the dealership. Todd told her he would check and call back. He called back a few minutes later and informed us that he had indeed found them in the office where we had signed the paperwork. We picked up my lost glasses later that day. Todd's professionalism and great customer service are outstanding.

Lroomckenzie

10 de may. de 2013

Todd was very professional, friendly, and easy to work with. He represented the Toyota friendly service very well. He is definitely a tribute to your company. He has good people skills and after a couple hours with him it felt like i have known him for years.May he prosper in your companyL. Roo McKenzie

jaymee0718

9 de may. de 2013

Thank you to Jaime, Gil, Todd and Cindy! My husband and I leased a Toyota Highlander on Tuesday evening and the process could not have been more simple! The incredible customer service is something that I will continue to rave about to all of my friends and family. Within my family we have purchased several Toyota's from Toyota of Redlands and will continue to return because of the fantastic team members. Thank you again for creating such a simple, memorable experience!

ginger2000

6 de may. de 2013

Ricardo was extremely helpful, respectful and friendly, without being pushy. He worked to find me a car with a great price that fit within my budget. He even helped set up my bluetooth phone connection.

Oralia

2 de may. de 2013

In early March, I was in a car accident in which my vehicle was declared a total loss. I did not take this very well since my car was paid off and now this meant I needed to replace it. After accepting the situation I was in, I began to do some research. I have a long commute to work, so I needed a fuel-effecient vehicle. I have two children, so I needed safe and reliable. I also needed to stay within a budget. It soon became obvious that I needed to go with a toyota camry. Then came the task of finding a dealership. Thanks to a referral, I was able to contact Greg Leon. After an initial conversation over the phone, I felt confident that I would find my car at this dealership. Greg, Todd, and Cindy were friendly, thorough, and professional. Greg's welcoming demeanor immedieately made me feel at home. Todd's expertise was a plus when I test drove the car. Cindy's explanation and patience was much appreciated. Thanks to the staff at Toyota of Redlands I have found the "good" in this whole situation.

dalelundt48

1 de may. de 2013

Working with Todd was a pleasure, he was well informed about the Prius models that I was looking at and I felt that he had my best interest in mind when talking about the features of the car. All of the employees that I worked with were friendly, well informed and made the process of leasing/buying a car quick and a pleasure.

GutierR392879

1 de may. de 2013

Eddie Lemus was great from the beginning. I didnot feel pressure to buy a car. He took the time and understood what we were looking for. We had visited a few dealerships prior to coming to Toyota of Redlands, and the customer service provided by Eddie is Exceptional compare to others. I highly recommend Toyota of Redlands because of the Level of service provided by Eddie Lemus.

bibbelz

30 de abr. de 2013

I love my brand new Toyota Camry. I will recommend my friends and family here. Thank you Caroline Amaya for all your help. This purchase was easy.

KenoMom

27 de abr. de 2013

This was, by far, the best car buying experience we have had. Our previous new car purchases don't compare to the attention and care we received from the Toyota of Redlands staff! Todd Burns followed through from beginning to end, making this an enjoyable experience.

ritatorres

27 de abr. de 2013

Caroline was very helpful and kind with our purchase. This was our second purchase with her.Caroline helped us with our insurance company on our total loss.

Ncg5991

21 de abr. de 2013

Josh and efrain were very helpful and friendly. They really work with me to get me into the car I wanted. I really appreciate all their help. Thank you again. I love my new car!

scion4life

20 de abr. de 2013

I just wanted to take a quick moment to leave a review about Toyota of Redlands. I had my Scion TC for 7 years now (originally purchased from the old location in Redlands) and it finally decided to give me some issues. I took it into the dealer and convinced myself to buy a new car. Andrew in services immediately transferred me over to Todd Burns in sales and he took care of the rest. I had multiple questions which he answered completely. I've never really "trusted" dealerships before but I always get a good feeling when I come into Redlands. It seems like they've managed to retain the small town feel while still doing millions in business. I appreciate that kind of customer care and will continue to buy toyota/scion until that experience changes. Satisfied customer here!

tmelgoza710

16 de abr. de 2013

Everyone went above and beyond to help me in making the right decision for me! They were all so patient with me and made me feel at ease. THANK YOU EVERYONE AT TOYOTA OF REDLANDS who made this happen for me!

Siddi27

25 de mar. de 2013

It was extremely easy to use the Costco auto program to contact a dealer, especially if you already know the car you are interested in. Caroline immediately contacted me regarding my inquiry and it was very easy to schedule an appointment with her. Although the dealership was out of the way, it was hassle-free as soon as I arrived. My appointment time was kept and everything was explained very carefully and in a clear efficeint manner. Caroline is extremely friendly and helpful which made the experience much easier.

sznsinger

22 de mar. de 2013

Caroline was extremely helpful and friendly. She processed my purchase as fast as possible, and did not play any typical can salesman games, which I really appreciated. She was willing to meet the price of the Toyota in Riverside without any fuss. Great service! Promote her and give her a bonus!

efjackson

1 de ene. de 2013

This was a new experience working through the internet sales. Thought I paid a fair price for the vehicle at the time of purchase. My first visit to the dealership was not very positive. I stood out in the parking lot for over 2 hours with no sales representative to help, additionally Mr. Johnny Rodriguez gave me his card after I approached him and a groups of sales representatives and I was told he would call with information on two vehicles I was interested in. I NEVER GOT THE CALL. For a manager his customer service was very poor. If not for the Black Friday sales promotion I would have not returned to the dealership. During the processing of the vehicles agreement my wife and I got the impression we were holding Caroline from doing something. It was a very lengthy process however we purchased TWO vehicles. The best aspect of the experience was working with Gil. His professionalism and concern was TOP NOTCH. He explained in detail each document we signed. Overall this dealership provided a good experience however if I was not a loyal Toyota customer I would have went elsewhere.

Tisokpan

29 de dic. de 2012

The service I received from Caroline and Cindy was amazing! The process was very straightforward and not complicated. The overall experience at the dealership was warm, welcoming, and inviting. Very happy customer!

sanlynn12

2 de nov. de 2012

I was initially given this dealership as 1 of 3 who my USAA insurance referred me to. The dealership was closer to me than going to the San Diego area.I was treated courteously & had many followup emails & phone calls that were very helpful & informative. Also I had to go to Riverside so I thought it only to my advantage to see what could be worked out for myself & the dealership.All in all it was not a bad experience like one sometimes has when purchasing a car. Especially being a woman by herself, I had to do a lot of research with regards to the different dealerships & the prices.

lv426

19 de oct. de 2012

While I have stayed with the Toyota Brand for the last 20 years this is my first new purchase since 2007. The was was worth it. Redlands Toyota Caroline Amaya and Toi Costakes made my Purchase an Outstanding experience. Caroline is one of the most polite, kind and courteous sales people I have ever dealt with. Caroline went out of her to make sure my purchase experience was flawless. Both Caroline and Toi are consummate professionals that should be commended for their job performance. I would gladly recommend a friend to Redlands Toyota and would go out of my way to steer them to Caroline Amaya. I plan to purchase another new vehicle on my birthday in April and hope to deal the Redlands Toyota Family again. PS although he was not part of my purchase, I spoke with Paul Cogan at length and found his to be a Class act and a good representative for Redlands Toyota.

Maxb66

13 de oct. de 2012

It was a Great going the internet sales and they working with me. I will recommend and I will come back to buy and next call with them. I very happy with them.

escrowjoe

28 de sep. de 2012

9/28/2012To whom it may concern:I am writing this letter to inform you how disappointed and dissatisfied I am with your service department. My first problem I encountered was a few months ago when I brought my vehicle in for a malfunctioning slider door on my Sienna Van. Your service representative Jose Gomez called me after having the vehicle all afternoon to tell me they identified the problem and need to order the part for the repair. I picked up the vehicle and was informed by Jose Gomez that they would call me once the part arrives. Three weeks came and went with no phone call. I took the initiative to call and was informed the part had arrived and had been in for weeks. I was perturbed but decided to move forward with the appointment. Once I arrived at the dealership after making the appointment I was informed the part was sent back and that I would have to reschedule.I asked to speak with the manager to express my frustration and ask for a remedy to the situation. I spoke with Clark Garnett who apologized profusely and said he would make sure I am taken care of and get to the bottom of it. He said he would call and have the part brought over immediately and would even provide me with a loaner vehicle. I appreciated the gesture and felt I was finally going to get some service. He said he would call me when the part arrives and take care of it. Guess what? Another week came and went. I know this sounds pretty amazing and hard to believe that a service manager would drop the ball after finding out the employee working for him did the exact same thing. How can the employees ever be held accountable when the manager who is supposed to set an example fails to do so. I then called in and spoke with Mark Winant and finally reached someone who cared. He personally handled the situation, did what he said he was going to do and agreed the whole process was unacceptable. My advocacy of your dealership was diminished only to be miraculously resurrected by one individual. If only all your employees had the pride and integrity that Mark has. Mark finally had it taken care of in a timely manner the way it should have been done in the first place. I held on longer than any other customer would have and gave everyone there the benefit of the doubt that mistakes are made. Against my better judgment I returned on Sep. 24th because of a malfunctioning tail gate latch. I went through the same inconvenient process and was told by Patrick McDonald the part would be in early the next day and would take approximately two hours to repair. I was told I would be called again. GUESS WHAT????? I had to call on the 25th at 3:00 p.m. and was informed that the part was there. I called the parts department and they confirmed it arrived in the morning. Now I am wondering if this is your normal process to order a part for a customer and never call them back. I then brought the vehicle in on the 28th at approx 9.a.m. for a two hour repair as quoted. I called at 3:00 p.m. since I did not hear from anyone(not surprised). I was told that it is still being worked on. Not sure how two hours turned into six but again was never informed of the delay. And here we are at 3:00 p.m. and it is still not ready. I have been a loyal customer of Toyota for 20 years. My first fifteen years dealing with Toyota Carlsbad and now since moving to Redlands the last five here. I will now be forced to drive all the way back to Toyota Carlsbad for all my service needs. Way to go Toyota of Redlands, you lost me forever. I will be letting everyone I know via the internet ( social media) etc. about my experience. Since my survey will most likely be pulled I will also be informing Toyota's corporate office directly. Maybe they can convince you to overhaul your service department from all the defects and malfunctions. And no I am not completely satisfied.

Robocop

11 de sep. de 2012

Very clean facilities and comfortable to sit and wait while your car is being maintained. Buying process was about average, but not high pressured like most dealers.

Tundra Driver

27 de ago. de 2012

The Toyota of Redlands staff was professional, timely and did not encourage extra work that was not needed like other dealers in the past have. They even washed my Tundra before returning it to me. The facilities are awesome and my overall experience was excellent.

barto

23 de ago. de 2012

too much waiting for an oil change other dealers have it

Recent retiree

23 de ago. de 2012

Toyota of Redlands has always been prompt and professional in my 13 years of using them for my Camrys' needs. The shuttle service is great and I appreciate the car wash after each service!

Smokig

23 de ago. de 2012

When purchasing our vehicle we literally walked in told them what we wanted and what we wanted to pay. We told them we would leave at one penny over. Within ten minutes we were getting our paperwork ready with the price we asked for. The people were great and easy to work with. After our purchase we did the walk around of the vehicle, noticed a small scratch and the repair shop fixed it up for us. It was perfection! Definitely a great buying experience!

Steelers Fan

23 de ago. de 2012

I am very pleased by the services received from Toyota of Redlands. I have bought two vehcles from them now and couldnt be happier. My first was a new toyota in 07 and now a used vehicle in 2012.

grammie

23 de ago. de 2012

I have owned 3 brand new toyotas in the alst five years. I can only say that Toyota has very high standards for hiring employees because at three different dealerships, Avondale Arizona, Redlands, Calif, Fresno Calif, all three have serviced my vehicle honestly and efficiently. I was never told i needed to buy something that i did not need. So far I have been able to rely on their expertise in any situation. They have maintained their customer service after the fact of buying a new car.

Scion Rockstar

23 de ago. de 2012

Toyota of Redlands is amazing. They offer true hospitality and they truly care about their customers. I was not hounded or stalked by sales people. I visited several other dealers and was hounded by tons of sales people. I felt stalked. Not at Toyota of Redlands. One person greeted me, went for a test drive and walked me through the entire process. He even stayed with me while talking to the finance agent and helped me get the best deal. Everyone was very courteous and helpful. I could tell they really cared about me as a person, not just a sales-quota that needed to be met.

Scotty

23 de ago. de 2012

Whenever I go into the dealership the employees remember me by name, they treat me like I'm part of the family and I feel that way when I'm there. Everyone is so friendly and concerned about my needs. Paul Smith and his staff age Great!!

Love my new car

23 de ago. de 2012

The staff was very helpful with my situation and immediate need of a new car for myself... they did everything they could to get me into a car and approved that day...

cpoma

22 de ago. de 2012

When the touch screen on our car went out, Toyota of Redlands came to the rescue helping us get it replaced at a reasonable cost. They truly care and go the extra mile for their customers! The guys that drive the vans are great too!

Aileen T.

22 de ago. de 2012

My overall experience with Toyota has been very good. I trust the dealership and the service I receive is of high quality. Things can get pricey, but in the long-run, you get what you pay for.

Bob Mc

22 de ago. de 2012

I lost my key fob for my 2011 Venza, and needed a replacement ASAP. Toyota bent over backwards to get me one fast.

Satisfied

22 de ago. de 2012

Every time I have made an appointment for regular maintenance, the service department is quick and friendly. The shuttle service is great and my vehicle is always ready on time, including a car wash. Thank you Toyota of Redlands!

Charger Fan

22 de ago. de 2012

Toyota of Redlands always makes me feel like they care about my cars needs. Have been going here since 2003 and have always had a great experience

Prius Nut

22 de ago. de 2012

We Have Bought 6 Cars From Toyota Of Redlands! From The Buying Process To Service They Are The Best!!! Thank You Toyota Of Redlands! Karen M

Don't have one

22 de ago. de 2012

I purchased a Corolla from Redlands Toyota in 2009. THe sales associate and the finance person were excellent. They were patient as I made my decision to purcahse a car and worked with me so I could get the best intereste rate possible. I would purchase a car from this dealership again. Since purchasing the car I have had the car serviced at Toyota of Redlands. The staff is helpful and explains why certain services are needed. In addition, they answer specific questions I have about the functionality of the vehicle.

Client with high expectations

22 de ago. de 2012

If you're looking for an experienced, well educated, and caring staff then Tom Bell's Toyota of Redlands is a dealership you should look into doing business with. The owners care highly about the local community and often are involved with local charities. Their staff in all departments are very friendly and will take the extra effort to gain and maintain your business.

Jan M.

22 de ago. de 2012

The staff at Toyota of Redlands were all professional, courteous, and downright friendly. No hassles, no games, no write-the-price-on-a-piece-of-paper stuff, no pressure. Gave us a GREAT trade-in price on our car, too! I highly recommend them.

big papa

22 de ago. de 2012

Redlands of Toyota,has treated my Family and I with Respect, Integrity and Professionalism from the First day we set foot on the Dealership. Everyone who works at Redlands of Toyota are always so greeting and helpful, we are always approached by a represenative with a smile. All of the Work performed by their mechanics has been the best service I've received in a very long time. Thank you everyone that works at Redlands of Toyota, especially our Service writer Jerry Garcia!

Sienna 05

22 de ago. de 2012

I purchased my Sienna from Toyota of Redlands 7 years ago. I have taken it back for service and recall work several times. Have been very pleased with the work done and friendly service writers. In my opinion, it is a first rate auto dealership.

Cappi

18 de jul. de 2012

Since my 2005 Toyota has been stalling out on the freeways since 4-2-12, Patrick has been there for me. He is caring and gets the job done. Patrick has gone way past "the call of duty" in regards to sticking by me during these scary episodes with my car. Many thanks, Patrick, for your compassion, help, and friendship. Cappi Duncan

kmss1

17 de jul. de 2012

Went to this dealership to buy a used car, based on recommendations from friends who have bought cars here previously. I was very pleased with the customer service and honesty of the salesperson that greeted us, Jason Ho.I ended up choosing a well-used 2005 Toyota Avalon that was in very good shape, then we proceeded to negotiations which were quick and straight forward. Mr. Ho went to his manager for approval and we closed the deal.A couple of days following my purchase I found an oil leak that was covered in a "Technical Service Bulletin" and I called and talked to the service department about it, thinking they might work with me a bit on the price, since this was an "AS-IS" purchase. I am so happy now that I did buy from this dealer because they agreed to do the work at a very substantial discount, and they even offered a couple of 'extras' along with it, thanks to Mark Winant (service and parts director).They have done everything possible to show me their great level of courtesy and respect for the customer and they have a very happy customer in me. I will definitely continue to do business with them in the future!Thank you Toyota of Redlands!

r3dogz

13 de jul. de 2012

My mom's 2005 Toyota Corolla has been stalling since April 2nd. They replaced the recall part and it continued to stall, they argued over it being the recall part and then replaced the catalytic converter charging my mom labor of $800, the car did it again, they then tried to brush her off and she fought back and they replaced the recall part again, and now it has done it again and this time the light stayed on and they asked her to drive the car back to the dealer, even with the risk of death.injury to herself and others. She refused they finally towed it. Then, Toyota of Redlands claimed that a plastic bag was found in the fuel tank. They have claimed that the car will not stall again. I am suspicious however I hope they are correct or they will have some explaining to do about where this plastic bag came from. However, even if this is the case they refuse to release the 3 codes that came up this time and will not refund the $$ for all the repairs they did that did not resolve the issue, reason being that the computer told them these other things were the issue so protocal is to fix them. We met with Paul Smith, General Manager at Toyota of Redlands today July 17th. I was very pleased with the results. My suspicions have been laid to rest regarding the origin of the plastic bag now that we have more understanding of how it could have gotten into the fuel pump. Although how it actually got there is still a mystery. Toyota of Redlands refunded my mom for things that did not solve the initial problem and assured her that if it does happen again they will be there for her and I believe them. My mom and I will retunr in the future and really appreciate management getting involved and meeting with us to bring some closure to this issue.

regulus22

9 de jul. de 2012

I first got in contact with your dealership through your website at http://toyotaofredlands.com. It looks like the site is current and is well maintained. Once I submitted my request for more information I received an email reply from Dyana Mace almost immediately. She followed up with a call the next day and we scheduled a time for me to check out the Tacoma I had an eye on.The car was waiting for me to test drive when I got there. Caroline Amaya helped me out from there and was very knowledgeable about the technical aspects of the vehicle. She was very professional, courteous, friendly and efficient. It was honestly a joy to work with her through each stage of the process.Janelle Hall finished up with the financing. She was also extremely helpful in making me understand which options were in my best interest and those which weren't.Overall one of the best auto buying experiences I've had.

MLO

30 de jun. de 2012

I went in ready to buy a car they had in their add. I am a recent college grad so I qualify for the recent college grad program. It was an internet ad and the lady we talked to on the phone said that we just needed to bring in transcripts as proof of graduation. We drove there from Riverside and then had to wait 20 minutes because no one was ready for us. When one of the salesmen was finally ready for us, I showed my transcripts and also pulled up about 3 different documents online obviously stating that I graduated, but they would not accept any of them because they were not an official diploma. For my school diplomas don't come out until 3 months after graduation so there was nothing I could do. We kept talking and he also said I would have to put down 20% down. They wouldn't honor the recent college grad rebate and he was rude so I left. I went home and looked up the specific rules for the college grad program. In the rules, it says that to qualify for the program you don't even have to have graduated yet you just need to be 6 months away from graduating (thus you don't need an official diploma to qualify). It also said you need to put 0% down. The only document that the program rules said you actually needed to bring was an offer letter (which I brought). Basically, we drove for an hour and waited for 20 minutes to be scammed.Two days later I went to another Toyota dealer and they accepted my transcripts without any hesitation. They were much more willing to work with us, much nicer, and much more willing to honor the promises of the college grad program. I bought my car from them. Either the salesman at Toyota of Redlands didn't know how to do his own simple job or he just didn't want to sell me the car.

drummer675

24 de jun. de 2012

We bought a 2012 prius v package 5 loaded every option available ,jason ho worked with us ,they beat longo toyota internet prices by 500 dollars and the interest rate was better than the credit union 1.9 percent for 60 months ,i would recommend to anyone buying a new toyota this dealership,also there extended warranty if purchased and not used ,you get all your money back in writing ,thats a great deal,we drove 1 hour and 15 minutes to get this car and it was worth it,no haggling on price and smooth transaction on paperwork,also dealership is one of the nicest i have been to very comfortable, lookout longo toyota!!!

Happy Commuter

7 de jun. de 2012

I spoke with so many dealerships and sales representatives looking for the ideal pre-owned minivan for our family and ended up driving for over an hour to purchase our car from Toyota of Redlands because of the honest, straight-forward no-nonsense approach of their internet sales department. I went to another dealership and spent hours filling out paperwork and being given the run-around, only to find out they were not going to give us the deal they promised over the phone. As a mother of young children, I did not have the time or energy for this sort of debacle. Toyota of Redlands not only cut me the deal I needed but emailed it to me in writing. They streamlined the paperwork in preparation for my arrival and everything went as smoothly and efficiently as possible. The facilities were pleasant and the employees kind and professional. I only wish we lived closer!

Adwhitfield2

31 de may. de 2012

I went specifically to this dealership after reading the reviews of all of the dealerships in my area... And I used the Costco Auto Program. As the other reviews stated, Caroline was very professional, friendly, and best of all, straightforward. There was no BS when it came to what I was looking for, the price, and my financing options. She was attentive and listened to my needs, did not try to pressure me, but provided full detail of inventory that best suited my description. She did not pretend that it was exactly what I needed but let me decide that... She was quick and efficient... The fastest car buying experience of my life.... Beyond that, .... If you have ever purchased a new car before, you would know what I mean when I say that one would typically not care to remember the dreaded final meeting with the finance manager... However, "Toi" was equally professional and a joy to work with. There was no BS, and she made sure that I understood the options that I had selected and presented a few options that she ought I might be interested in without any pressure ... The paper signing process was quick and painless... And very, very clear and to the point... .... The entire experience was pleasant and painless... Make sure you call Caroline and ask to work with Toi for your financing ... I am positive that you will be writing a good review shortly thereafter.....

pkjsmom3

27 de may. de 2012

we where very pleased with carolines service she did everything to get us a car .we didnt have the best credit but toyota of redlands would not let us leave without makeing sure we left with thw car and the terms we wanted . they even came to our home to pick up trade in witch was wonderful we are very pleased and would most defenitly recomend toyota of redlands to all our friends and family.

pablo222

20 de may. de 2012

Smooth transaction. Helpful staff. All paperwork completed in a timely manner. Great price for 2011 Prius. For a treat El Burrito located nearby. Try the Garbage Burrito.

AlFlory

3 de abr. de 2012

Caroline is friendly and professional in working with her customers. At least, this is what my wife and I think, after our experience in buying a new Prius Three. Alan and Barb Flory

Marlene Griffin

27 de mar. de 2012

I am disappointed with my experience at Toyota of Redlands and with my salesperson Caroline Amaya. I was quoted a price of $29,900 for a new Toyota that she said she had saved for me. It had the options that I wanted and was the color of my choice. She also offered me $300 off that price also.What happened was that that car wasn't available and then I was offered another car which was more expensive with options I will never use like XM radio and a tilting sunroof. I felt like I was lied to as to the availability of the car I first chose then was baited into buying another car which had more options and was more expensive.Also, I bought the car and I stored it in my garage for 2 weeks and the first time I drove it it had a flat. I thought that the tire should have been covered since the car really had not been driven since I bought it.

scorpio247

14 de mar. de 2012

Initially, I contacted Redlands Toyota to inquire on a used Lexus SUV that they were offering for a great price. I hesitated emailing the dealership quite honestly because I didn't want to be hassled with sales calls, however, because of the great price of the vehicle I decided to email for information. During the last several months, I have been negotiating a home loan modification, which has resulted in my credit rating negatively being affected for the first time. I had considered trading in my Chevy Tahoe in effort to downsize, and lower my monthly costs, but assumed my credit rating would prevent that. When Caroline contacted me shortly after I sent my email, it was the beginnng of a very different car buying experience. My sales rep Caroline was extremely professional, charismatic, knowledgeable, and immediately began working on getting me pre-approved for financing. I appreciated Caroline's reassuring nature as we discussed my current credit situation, and I felt a lot less embarrassed as we discussed my situation. The vehicle I was interested in had been sold, and the interest rate for used vehicles was higher than I expected, so Caroline suggested looking at new Toyota vehicles. I have owned three Toyotas in the past, and they have been awesome cars, so I was definitely open to looking at new Toyotas. Caroline showed me cars that fit my needs and budget, and was very patient with my endless questions. She took the time to show me the differences in the models that I was interestedin, and the features that were important to me. Choosing the Camry SE, was an easy choice because it is a fabulous car, but usually the paperwork part of the process is long and tedious, but for the first time, purchasing a vehicle from a dealership was fast, and stress-free! The finance manager Gil was also extremely professional, knowledgeable, patient, kind, and really took his time to answer all my questions, and didn't try to pressure me into purchasing anything more than I wanted to. I absolutely would refer my family and friends to Redlands Toyota for their stellar customer service and an outstanding car buying experience!

robbincutler

22 de feb. de 2012

This was a very positive experience. Caroline was a pleasure to work with. She was courteouse and professional. I felt as if she genuinely cared about me and did her best to get me what I wanted. There were no surprises. She truly couldn't have done more to make me feel comfortable with the experience. I hope she still works there when I am ready for my next purchase!

shaunawickham

11 de feb. de 2012

You once again won back my business. I was looking for a used car and you got me a deal on a new car I could not turn away.

Estelle

4 de feb. de 2012

Friendly, polite and willing to work with me. He was very patient in synchronizing the Bluetooth with my phone. He made sure the car was clean!

rodneyj

19 de ene. de 2012

Very courteous,professional,knowleable, blew me away how quick we were done,will definetly recomend,was not diappointed in the price or the trade-in value,lots of inventory to choose from, feel this is the best reliable car on this planet.

DerekandHoney

10 de ene. de 2012

I was looking elsewhere to purchase a new vehicle because in 2004, I did not have a good experience at Toyota of Redlands. After having been approved for an auto loan with 4.75% interest, I started being more active in my search for a dealership. Before being approved for the loan, though, I emailed Toyota of Redlands and since then Caroline Amaya kept on communicating with me either by phone or email. She left a number of messages on the phone and emailed me several times. I wasn't annoyed at all because I was impressed with her persistence and friendliness. By the sound of her voice both in the phone and email, she was very sincere in helping me. In fact, I shceduled two appointments with her and did not show up twice because my husband did not feel like buying in the afternoon. Anyway, on January 7, I was hesitant to look for her because I did not show up in our previous appointments. I'm so happy though that when Larry (I think) asked me if I had spoken with someone already, I said I spoke with Caroline, and he directed us to her office. It was the best decision I made that day! Caroline is top of the line as a person and as someone who helps people buy cars. Honestly, I don't trust car sales people because of my past experiences which includes Spreen Honda. I knew Caoline would be the same. I was wrong. She made sure my husband and I got the car and deal that I wanted. She made us feel that we were the most important people in the world. She even made sure that my children were comfortable, and asked if they wanted something to drink and even offered a muffin. I love the white Corolla that Caroline helped me and my husband purchase. I honestly think it's the best car purchase I've made in my whole life; after purchasing 7 cars, I can finally say to myself, that it was an excellent deal! Caroline had everything to do with it. I was my same old self when I was purchasing, but she gave me confidence that I did not have to settle for anything less than what I really would like to purchase - that she would help me buy what I wanted. She helped me reach a decision with regard to choosing the best among my choices by explaining clearly why the white Corolla would be the best. Cndy Godina was friendly and helpful too. We were at Toyota of Redlands for more than two hours but it was not a painful wait because they made sure we were comfortable (and like I already said, including our children).Thank you Caroline for being such a blessing to our family. Every time I drive the Corolla, I'll remember your kindness and sincerity. May God bless you and your loved ones. Thank you too, Cindy. Derek and I are both Math teachers, so we both believe in your Math skills - you have it. Otherwise, you wouldn't have been able to explain as clearly as you did to us. The numbers you were crunching and presenting - that's an application of Algebra. That's why your daughter is good in Math. She got your innate Math brains. Thank you agian for all your help. I look forward to seeing Caroline in a few years after I pay off my CRV. I would like to purchase a Prius through her help.Derek and HoneyPurchased a 2006 Corolla on 1/7/12

ajayrg

11 de dic. de 2011

I have purchased from this dealership multiple times. Each time the experience has been very positive. Needless to say I will be purchasing from there again and I would definitely recommend this dealership to anyone considering purchasing a vehicle. Ajay

jrramirezjose

30 de oct. de 2011

As we were looking online for a used vehicle for our son late on Saturday night, my wife located one that piqued our interest. As it was already past 10PM, I sent an e-mail requesting more information, and I was surprised that Ms. Amaya replied quickly via e-mail and contacted me over the phone the following day as scheduled. An appointment was made and she was there waiting for us with the vehicle on the side in the shade for a better view. She was very knowledgeable with the truck even though it was a Ford. She was very friendly and gave us the time to consider with my family if we wanted to purchase the truck. After discussing a few discounts for the vehicle due to our concerns, I made an offer and in less than one minute it was accepted by the manager. I loved the hassle free experience. We even bought the extra maintenance insurance because it was well explained by Gil Yglesias at the finance department with no pressure what so ever to buy it (unlike other experiences I had at other dealerships before). They even offered food (burgers and hotdogs) and soda or cold water on a hot Sunday. It was a great buying experience. I will definitely come back in the future to do business again.

sunnymoofer

28 de oct. de 2011

In regards to the customer service it was superior and friendly. I felt very comfortable and was appreciated by my sales representative. However I did have some concerns and felt somewhat disappointed when it came to closing out the deal. I purchased the vehicle, used, cash, as is and understood this concept, however I felt nickled and dimed when it came to the subject of allowing me to have the alarm system that obviously came with the vehicle verse paying additional money to asertain it. I was told that if I wanted the alarm system inabled it would cost an additional $500. I did think that it came with the vehicle, when the final offer was submitted, only to be told otherwise. I strongly feel that the alarm system should have been included and to negotiate this was unfair. In addition it made me feel vulerable to damage or crime in an otherwise safe vehicle. In spite of this I was considering purchasing a new vehicle in the future since both of my vehicles will be paid of in 11 months. I do feel that when it comes to closing the deal, and the manager has the authority he should see to it that the customer does not leave with a bad taste in thier mouth after all the hard work the sales representive did beforehand. After all the $ 500 should not be a issue to a potential future customer.

peter dean

20 de oct. de 2011

The truck I purchased had problems, the staff at Toyota of redlands listened then found me a replacement truck at no cost to me. They were extremely helpful in solving my problem and making sure I was satisfied. I would highly recommend this dealership to anyone looking for a Toyota.

76boyd

13 de oct. de 2011

My fiancee and I would like to thank Redlands Toyota for the wonderful service we recieved on 10/12/2011. Caroline made our experiance awesome and she was very helpful. I also appreciate that the sales team stayed late till after 10pm. So thank you all very much.!

tallpauls

23 de sep. de 2011

Caroline was very friendly, responsive and helpful. She answered all our questions and went to great lengths to find the exact car that met our desires. She then personally made the trip to a dealer 60 miles away to bring back the car so we could take delivery the same day.

kayrock421

18 de sep. de 2011

I am so very happy with my purchase. Everyone was friendly and nice. I felt like I got the Red Carpet treatment. I would like to take everyone in working with me in getting approved and loan finalized. Everyone went out of there way to help me complete this transaction. I would definitely recommend Toyota of Redlands to everyone I talk to. As a matter of fact, I was praising about Toyota of Redlands to friends and family. Outstanding service. Thank you so much in making my dream come true. I love looking out the window to see my car in the driveway. I love this car so much I put it on FACEBOOK...and got many compliments. Thank you again,Karen Fuller

COSHIRO

12 de sep. de 2011

I would like to thank Toyota of Redlands and especially Caroline Amaya for the first class service I received in my new auto purchase. I went through the online JAG auto buying program offered by USAA insurance. Out of all the dealerships listed after entering the product and features that I wanted. Caroline Amaya at Redlands Toyota was the first and only person to contact me by telephone from a dealership. Not only was the price quoted the lowest the first time around, I was determined to give her the opportunity to sell me a new car because of her polite and cheerful attitude. I drove 80 miles to Redlands to buy my new Toyota Tacoma and I must admit I wasn't dissapointed. Ms. Amaya treated me like family with the same courteaous and friendly attitude as over the phone. She was not only very knowledgable in the product but was very efficient in closing the sale and getting me on my way back home. She lived up to everything she said over the phone. Thank you to Caroline Amaya and all the rest of the staff at Toyota of Redlands who made my new car purchase a great experience.SincerelyCharles K.T. Oshiro

chrrom5

7 de ago. de 2011

I commend Ms. Caroline Amaya for her quick responses in attending to my inquiries. Her diligence at work made my visit simple and yet fruitful that I end up buying the vehicle I want.

swedlove

25 de jul. de 2011

I emailed asking whether a vehicle was available and received an immediate response telling me it had been sold. There was NO attempt to play any type of games. Later that day I did decide to go to the dealership and see what else was there and was treated with extreme professionalism by Janet, who found a different model of the same car I had been looking for. I was at the dealership for less than 2 hours. This was from the time I first drove in, to the time I had finished signing all of the paperwork, and was driving out.

SavePlanetBlue

22 de jul. de 2011

Toyota of Redlands is a professional, friendly, and helpful Toyota Dealership! I was in the market for a new Toyota Prius, and Ms. Caroline Amaya of their Internet Sales Department found the exact vehicle I was looking for and at the fair market price for the vehicle. Delivery of my Toyota Prius at Toyota of Redlands was also handled professionally and with courteous, friendly, and honest customer care. I would recommend Toyota of Redlands to anyone interested in purchasing a Toyota or Scion product. Their team adheres to the Toyota Corporation mission statement, and they are also involved with philanthropy and community involvement. One of the major reasons I would encourage you to do business with Toyota of Redlands is their professional ability to stay in touch/communication with their customers! That is very important in an era where one experiences many businesses that do not excell to excellent customer service levels. You have nothing to lose by contacting Toyota of Redlands for your Toyota needs.

nohelias

29 de jun. de 2011

My husband and I traveled about an hour away to visit Toyota of Redlands. We were impressed with the professional service and greeting at the front parking lot. The representatives were very professional and attentive in every possible way. The customer service we received was excellent because Caroline Amaya was listening to our needs and willing to work with us every step of the way. We felt very comfortable with her from the beginning as soon as we heard her voice over the phone. Excellent service and excellent professional ethics were demonstrated by Caroline. We were also very impressed with the Child's play area and coffee bar. It was one of the nicest dealership buildings we have ever seen. Great job!!! We were able to buy the kind of car we wanted for our family. Although it was a basic model, we wished we could have had better offers on amenities but soon realized it would drive up the price. In today's economy, I really thought there was going to be better specials but in the end it was a fair deal.(Just wished I would have had more bells like the entertainment package and navigation system). Overall, the experience was good. Thank you again.

jflock0993

29 de jun. de 2011

Caroline Amaya was our sales person. When I called her, she had already left the office. To acommodate my schedule, she agreed to meet me at the office within the hour to discuss my options.She was very friendly and helpful. It was a pleasure dealing with her and her associates.

ttbee1

27 de jun. de 2011

My wife and I both think this was the best car buying experience we ever had. The entire staff at Redlands Toyota was very friendly, knowledgable about all aspects of the vehicles and financing options. We will recommend this dealer to all our friends.

jmarquez

20 de jun. de 2011

John Granlund was a pleasure to work with friendly and genuine. At the time that I was able to come down and test drive John was not available so Michael Jacobs came out to assist me. He too was very helpful and friendly. He advised me to go online and fill out a credit application to speed the process and to put in the notes that I had been working with John. He also ensured that he would forward the information to John as well. Michael wrote down the vehicle stock #, year and miles so that I could include that information and everything would be taken care of in advance so purchasing did not turn into an all day adventure. I appreciate the hard work and dedication of the two aforementioned team members and would recommend not only the dealership but the salesmen as well.

Raul S Luna

13 de jun. de 2011

This was my best experience in buying a vehicle, the moment that I was contacted via the Internet by Caroline Amaya. She answered all my questions concerning the purchase of the new Toyota Camry. She was very friendly and knowledgeable about the vehicle that I was looking for. We discussed my financial concerns, and Caroline assured me that, after checking my credit rating, I would be eligible for the 0% interest that I was most concerned with. She gave me several possible payment amounts according to what I was considering for a down payment. I set up an appointment for the following day, but after a minute or two, I returned her call to notify her that I was coming in within 15 minutes. When I arrived, she had all ready started the paper work; after the intial test drive, I was ready to purchase the car. Within minutes, Caroline and I completed our discussion, and proceed to the financial advisor, Gilbert Iglesias. The paper work was done properly and quickly to my satisfaction. I was satisfied with the price of the car, since I had already done some research pricing cars in the area. No one,either Toyota of San Bernarino (who never contacted me), or Nissan of Fontana gave me the information that Caroline Amaya gave me. Her information to me is the reason that I am now a proud owner of a Toyota Camry, and not a Nissan Altima.My intial attempt to purchase a Toyota car was with Toyota of San Bernardino..but, after two attempts via the internet, they never responded.I would gladly recommend Toyota of Redlands to any of my friends.

maxi99999999

5 de jun. de 2011

Its a very stressful experience usually to deal with salesmen, most of the time you are not sure whether should trust what they are saying or not, just to you get to the dealership, they will give you unbeatable quote and make you drive to their showroom. Once you are there, they will try to hard sell cars that you weren't planning buy and take advantage of you loosing your patience and you end up buying what you never planned!!!I must say, Justin changed my impression of such salesmen. He is a great guy with a very straight forward approach and to the point information. He was very clear in giving me clear information and it made me very easy to decide what car I wanted to go for. I appreciate his attitude to earn customer's business in a right way...Though I ended up buying car from a different dealership as this one didn't have color I was looking for, but I will surely contact Justin from Redlands Toyota once again or refer to my friends whenever they are in need of a car.Thanks,Mehul.

mrsmojo

23 de may. de 2011

My experience with everyone at Toyota of Redlands was superb! I have never had a more pleasant purchasing experience. I was in and out in no time! If some one I know is looking for a car, I will be sure to mention Toyota of Redlands to them. The manager even assisted me with a special situation, which I greatly appreciated.

jserpas2

6 de may. de 2011

I first found the dealership online. I was only interested in a Toyota. When I arrived, Caroline Amaya asked me how I had heard of them. I told her on the internet, and she asked me if I had the online coupon. When I said I didn't, because I was at an internet cafe when I logged on and the coupon disappeared before I could click on it, she immediately gave me credit for the coupon anyway. She was so understanding of my needs and the importance of a reliable vehicle. She made the trade in process, as well as choosing my new vehicle, seamless. She answered all of my questions, and worked very hard to get me the best deal possible. She even let me use her computer to log into my financing account to get the payoff amount for my trade in. The entire process was stress free. It was truly a pleasure working not only with Caroline, but the entire team. It couldn't have been any easier. I will highly recommend this dealer to anyone interested in purchasing a new Toyota.

Debra Christian

30 de abr. de 2011

The staff was friendly and helpful and did not push me to purchase extras I did not want. I had dreaded the process but my need for a new car overcame that dread. I was pleasantly surprised at how smooth the process was. My questions were answered completely so that I felt completely informed regarding the vehicle and the loan process.

JACS906

10 de abr. de 2011

I totaled my 05 Prius and was eager to replace it quickly. I test drove a Prius with Steven on Monday and it was very straight forward and no pressure, since he knew I was waiting on my insurance company. When the funds got released and it came time to buy, I got internet prices from my credit union and the color Prius I wanted ended up being in Moreno Valley. I went there first, with two valid checks, and Moreno Valley refused to let me buy the Prius I wanted (I waited 3 days for it to be delivered) unless I let them run a credit application. This was bad enough, but the sales manager was rude, made fun of us and told us he had to follow certain procedures due to the Patriot Act (totally unprofessional and ridiculous to say the least). The last thing he said was, "You know, you don't have to buy a car here," I was shocked at his attitude. I know the car I want has limited availability this moment but at the end of the day I'm still paying almost $30,000 and am a customer. I called Redlands Toyota from the office I was left in and told them my problem. I spoke with Laura and the first thing she said was, "Why didn't you come here?" Good question. The sales manager at Redlands knew we had just bought a vehicle for my husband 3 weeks prior and told us to come down, they would take care of us. And they did and my car was almost $1,000 less. Caroline got us in and out the door with my replacement car. After a rough week of dealing with insurance companies, rental cars and banks, actually replacing the car was the easiest part. Now I know to go to Redlands to get the service I need.

navfly05

13 de feb. de 2011

Horrible. Military should NOT buy a car here. I told them MULTIPLE times that I was military and would be paying my taxes in Florida where I am a resident. They assured me that CA had to charge sales tax regardless and foolishly I took them at their word. Afterwords, I spoke to the CA DMV and they even had a DMV agent assigned to my request because they told me I SHOULD NOT have paid CA taxes. Toyota of Redlands would NOT give me my money back regardless of all the information provided and the contact information provided to them for my DMV agent. They eventually stopped taking my calls...horrible experience.

FJBURGOZ

10 de ago. de 2010

_______________________________________________________________________________________________________________________________________________________________________________________________BAD SERVICE DEPARTMENT !!!!!______________________________________________

dksj2006

10 de may. de 2010

We have been shopping for Sequoia Platinum RWD ($ 57k MSRP) for some time, and we were introduced to this dealer from AAA no-hassle pricing service (thru Zag). The dealer quoted us the lowest guaranteed price of $ 51.6k, roughly $ 600 under invoice. Cool, so we decided to stop by. When we got there, we had to wait for a half an hour to meet the sale person whom we communicated via email. Fine, he must have had some urgent matter to take care. Since he knew what we were there for, he brought Sequoia for us to take a look. SURPRISE!! It was a Sequoia with 3,750 miles driven by the manager/owner/whoever. They said it was never registered, but who cares, it's still USED FOR OVER 3000 MILES!! Fine, we decided to give a shot if the price was ok, we were thinking like "maybe about $ 45k would do the job" since it's used. The salesman came back and GUESS WHAT? THEY WERE ASKING FREAKING $ 51k FOR THE USED ONE. Umm.. We got the GUARANTEED PRICE of $ 51.6k for BRAND NEW ONE, and you are only giving us 600 bucks discount for used one? HELLO?? We tried to negotiate, but they didn't bite. So, we asked for the brand new one for $ 51.6k, and they said they can't find one. HELLO???? So we walked away. AVOID THESE LIARS. I am going to report this dealer to AAA and Zag as well, so they can kick this dealer out from being Certified dealer.