Michael

27 de oct. de 2016

Our sales person was extremely knowledgeable and professional. The whole transaction went very smooth. We are very pleased with the 2017 Camry LE we purchased.

Joyce

24 de oct. de 2016

I felt the sales team was upfront and helpful. They worked extra hard to accommodate my needs and desires. Thank you, John and JR

Richard

23 de oct. de 2016

The service staff remember me every time I have my truck serviced and always let me know what to expect in future services.

Justin

22 de oct. de 2016

A comfortable environment and everyone I dealt with was extremely friendly, but professional at the same time. Thank you again, Toyota World of Newton and to my sales associate Sal G.

Suzanne

18 de oct. de 2016

Friendly and professional staff.Car was serviced quickly. I am completely satisfied with my recent visit.Loved the waiting area with free coffee!

Beth

15 de oct. de 2016

prompt service, friendly staff, comfortable lounge for customers. I don't have 20 words...keep this simple, folks. It was an oil change, after all

Christopher

13 de oct. de 2016

Service advisor Tina is authoritative and approachable. She is a genuine asset to Toyota World's Service Department, and deserves recognition.

John

11 de oct. de 2016

quick, easy , professional service. Friendly atmosphere . Facility is clean and has a great coffee machine next to a comfortable waiting room.

Joseph

9 de oct. de 2016

John Mayo was very helpful, even though mid way discussing one car we switched to another he never missed a beat or seemed impatient. John was also informative about the car while we took test drive.. His knowledge and delivery of same was interesting and probably what helped us make the final choice of car. This was the tip of the iceberg on the information front, the walk through he gave once the car was prepped was nothing short of amazing. John is definitely an asset to the dealership.

Amanda

8 de oct. de 2016

It was quick. I was greeted imediately. There was no wait time. Beautiful lounge. The staff is always pleasant and willing to answer any questions necessary.

Robin

5 de oct. de 2016

The service I received was prompt, courtesy and friendly. Suggestions for my car were made but not pressured into buying another service.

Heather

5 de oct. de 2016

Everything was explained that was included in the service. Waiting area was clean and comfortable. Wait time was as I was told it would be

James

4 de oct. de 2016

prompt, excellent workmanship, and went above and beyond - I simply drive in and the work is usually competed while I wait. The notify me if they find anything else that should be looked at.

Robert

3 de oct. de 2016

Salesman treated us with respect and made the experience enjoyable. Ask for Dalton if you go there. They definitely showed that they cared and wanted our business.

Michael

3 de oct. de 2016

Great salesman showed us all the features on the car!! Greg was very friendly and made us feel comfortable during our experience!!

Harold

3 de oct. de 2016

They made the whole process very simple and understandable. You could tell they really do care about all their customers.

Alicia

2 de oct. de 2016

Professional, courteous and prompt service. The waiting room is pleasant and the customer service rep personally comes to let you know any update, and when your vehicle is ready.

Kathleen

30 de sep. de 2016

Betsy Marrero is a delight to buy a car from. She and the staff bent over backwards to help us get the car we wanted.

Michael

30 de sep. de 2016

Service Mgr follow-up with email / text for complete customer satisfaction. True service minded professionals at Toyota World of Newton.

Thomas

30 de sep. de 2016

Fast and timely ,I was a twenty minutes late and they still got me in immediately, truck I brought in runs much better than before

Stephen

29 de sep. de 2016

Buying a car at Toyota World of Newton ended up being a great experience. The ease of the transaction, getting a very good deal, and the extremely helpful, patient, and courteous staff are all reasons to recommend this dealer.

Anna

29 de sep. de 2016

prompt attention, great people and great service. it is a pleasure to go and get my car serviced at this dealership,prompt attention, great people and great service. it is a pleasure to go and get my car serviced at this dealership,prompt attention, great people and great service. it is a pleasure to go and get my car serviced at this dealership

Cheryl

27 de sep. de 2016

Staff are friendly, take time to answer questions and keep you informed . Service hours include weekends making it easy to schedule for those of us who work full time during week .

D

27 de sep. de 2016

George the Toyota agent was professional and informative. I was quickly attended and kept aware of repair workin process. George thoughtfuly reminded me my Avalon could also have its recall service done during this appointment. Thanks

Gloria

25 de sep. de 2016

Very pleasant and very professional, answered all my questions, my car was ready within the time I was told it would be ready. I had 6 month maintenance performed.

Gregory

20 de sep. de 2016

Aside from the comfortable facilities and pleasant personnel, your technician came up with an innovative solution to reattach my radiator cover

Danielle

19 de sep. de 2016

My experience was exceptional at Toyota World of Newton! I always received prompt service and responses while discussing all my options with Dalton Petit, Calvin Damon, and Tom Klose. The first person I spoke with was Dalton and he was able to show me all the features of the vehicles I was interested in. He was patient with all my questions and the length of time I took to decide on the final Rav4 Hybrid I purchased. Dalton was also very prompt in responding to my questions outside of my initial visit to the showroom. He definitely wanted to make sure I was getting all the information I needed. Calvin was able to speak to me more in depth about the Hybrid system and made sure I was fully aware of how it felt to drive such a unique car. I was able to take the Prius on an longer test drive to see its capabilities which further solidified my Hyrbid choice. Calvin was straight forward with everything we talked about, another great plus while working with him. Tom Klose was able to speak with me right before I decided on the Rav4, and he was able to help put my mind at ease with my decision. While the Prius was the most practical car for my lifestyle, I felt better sitting in the Rav4....and Tom as able to help me understand that I should enjoy the car outside of its practicality.....considering I will be for many many years! Between Dalton, Calvin and Tom, I felt very comfortable with the Rav4 Hybrid and I know I had the best possible experience purchasing my new car at Toyota World. I would highly recommend this dealership to anyone!

Mary

18 de sep. de 2016

Expectations are always met and exceeded! The staff is friendly and professional. I have been going to Toyota World of Newton for years now and have never been disappointed

Theresa Hutter

15 de sep. de 2016

This past July I took my 2010 Toyota RAV 4 to Toyota World of Newton for an oil change. While waiting, my husband and I were checking out the cars in the show room. We really didn't need a new car, although we had over 100,000 miles on it, it was still in perfect running order and never gave us a single problem. I fell in love with a RAV 4 that was in Black Currant Metallic. My husband was very interested in the Hybrid model because we do a lot of driving. As we were reading the capabilities of the car, we were approached by a sales associate - John Mayo who mentioned that if we needed any questions answered he would be more than happy to help us. Well both my husband and myself began bombarding John with questions. We have bought many cars through the years and dealt with many sales associates, but I must tell you that never have we met a sales associate with as much knowledge, expertise, and patience as John. My husband and I are both in our 70's and technology has somehow passed us by. Questions that some salesmen may have laughed at, John explained and re-explained without hesitation. By the time my oil change was done, and we left the dealership, my husband and I were pretty sure we were going to buy the 2016 RAV4 Hybrid. If we had another sales person rather than John Mayo, our decision may have been different. Never once did John pressure us in any way. It was his knowledge of the car, his professionalism and his overall charisma that sold us. We went back to see John about 2-3 weeks later and ordered. Unfortunately, I was very disappointed when I found out the Hybrid RAV4 did not come in Black Currant. In the long and short of it, I suppose color takes a back seat when it comes to quality. The day my husband and I picked up our new car, John sat with us in the car for over an hour going over everything from front to back. Again, his patience was outstanding. Even I was annoyed with myself by the time we drove off. As I said before, we are not tech people and this new car has many features we have never seen before, let alone heard of. From time-to-time John will call to ask how we are making out with the car? He tells us to make a list of whatever we are not comfortable with and to come in to the dealership to see him, and he will explain everything until we are comfortable. Thanks to John and thanks to Toyota. I would recommend this dealer without hesitation to any and all of my friends and family.

Linda

15 de sep. de 2016

The courtesy and professionalism presented by your staff is appreciated. And your coffee is the best thing about waiting for my vehicle being serviced.

George

7 de sep. de 2016

Very quick and polite. The only thing was they called to say we were getting a oil change and it was not time to do that but our 15,000 mile check up was done and customer sevice gentlemen was very nice.

Michael

5 de sep. de 2016

Vehicle received a check of battery, tires, brake pads and lines with the oil change. A written report received with invoice.

Leslie

4 de sep. de 2016

I've been dealing with Toyota and Betsy Marrero in particular for about a dozen years. She it the absolute best in knowledge, patience and professionalism. I wouldn't think of going anywhere else.

George

4 de sep. de 2016

great service and honest review of your car. I would recommend this dealership to everyone. I bought three cars from them and all are being serviced there.

Phyllis

1 de sep. de 2016

My appointment time was met which had been an issue on previous visits. the staff was pleasant, friendly and knowledgable.

Erwin

1 de sep. de 2016

Very helpful and courteous . Made me feel at ease while vehicle was being repaired . Would recommend to anyone that needs service

Linda

1 de sep. de 2016

Everything went smoothly and I was very satisfied with the service and I will bring my car back again thank u

James

30 de ago. de 2016

I was able to get my car serviced with only one day notice. The service, just a small 35 k miles checkout, was performed quickly and I was able to pick it up well before my expected pick-up time.

John

29 de ago. de 2016

Very happy with the people, Vinnie, Dave Aronie, etc. They always do a good job and on a timely basis.The Service staff is the reason I use Toyota World on Newton.

Marie

28 de ago. de 2016

Service Representatives are always welcoming and respectful of our needs. Service completion always within the given time frame. Love not having to get out of our Camry-just drive up and the doors open. Also, having our previous readily available is great.

Mary

28 de ago. de 2016

The service department is always ready to help and explain the features new to me. Also, to answer my questions...

Charles

27 de ago. de 2016

Excellent service and staff. Always treated like family at World Toyota. Love my 4x4 LWB Tundra. Most reliable truck on the road.

Robert

27 de ago. de 2016

No waiting when I arrived for appointment. Charges explained up front, quick service, comfortable waiting lounge. Service reps were courteous and pleasant.

William

25 de ago. de 2016

The Manager and sales person were very helpful, they worked to put me in the truck that I wanted. they made shopping for a new truck easy with very little stress.

Joan

25 de ago. de 2016

Outstanding customer service! Knowledgeable staff. The buying process was made easy. Greg Shone was a major influence on my decision to buy my Rav4. Great job Greg.

Sharon

23 de ago. de 2016

liked the salesman rick and the help from john also the financial person was very nice but had to wait too long

Jaime

22 de ago. de 2016

We had a very friendly sales person. Dalton went above and beyond to satisfy us and answer any questions we had.

Aaron

21 de ago. de 2016

Sales person JR was great to work with. His product knowledge, thoroughness and outstanding customer service made it a pleasurable experience. Enjoyed dealing with the entire team at dealership.

Leon

21 de ago. de 2016

Selection and service are excellent. I had a great experience with our sales representative Greg. Would recommend to other car buyers.

Christine

21 de ago. de 2016

Always able to take my car right in; offered to take care of a recall free of charge; helpful and knowledgable and able to tell me which of the three recommended upcoming services are most important.

Chastity

19 de ago. de 2016

I am extremely pleased with my new Toyota Corolla LE. Betsey Marrero was very knowledgeable and professional. I give her my highest recommendations!

Ronald

17 de ago. de 2016

My salesman showed much concern over the needs I had in purchasing a van. The Finance staff was efficient in taking care of me in the small amount of time I had.

Danielle

10 de ago. de 2016

It was all done quickly and efficiently! The service department staff is very courteous and professional! I feel confident that I am being treated fairly!

Ronni

10 de ago. de 2016

Everyone is so customer service oriented and accommodating.This was my second purchase here and also my mother has purchased two vehicles here. My first service on my vehicle was quick and excellent.

Cosette

5 de ago. de 2016

My car was taken on time and the work done in a timely manner. I was happy to learn that the problem which should not have occurred on a vehicle with so few miles was covered under the warranty.

Mora

4 de ago. de 2016

Technician was able to determine issues and resolve them quickly. He also offered a few different solutions. It was great that they had a free loaner available for me.

Ronald

3 de ago. de 2016

Quick, professional, cordial service. I continue to be impressed by Dave and his service team at Toyota World which is why Ireturn.

Daniel

3 de ago. de 2016

The staff is very professional, ready to receive you upon arrival, polite, timely with service. The waiting room is comfortable with TV, sofa's, full service coffee/tea bar

Louis

2 de ago. de 2016

Everyone is very professional and pleasant. Enjoy dealing with this team. Better than many others. Will be back again soon.

Deborah

2 de ago. de 2016

Bought out leased vehicle. John Mayo was a great sales associate to work with. He was courteous, professional and personable.

Talat

1 de ago. de 2016

welcoming staff, and prompt fast service, comfortable waiting area with available coffee and TV, honest service manager and staff, with fair service cost

Elizabeth

30 de jul. de 2016

I trust that when I leave my car in your hands, you will check all need to be done. And when I drive out I will have no problem on the road. You are exclusive service provider for my car since I bought it . ( I mean Toyota dealer). Also that I don't to wait for appointment. And service is done in fair time.

Debra

29 de jul. de 2016

My husband Gary and i would like to thank JR and Dalton for taking great care of us. We would like to give Dalton a special thanks, he is a great young man!

Janice

29 de jul. de 2016

our salesman Greg was awesome - we leased a car for our son and he spent so much time with him getting him comfortable with the car and setting up bluetooth. We could not have been more satisfied

John

28 de jul. de 2016

The truck I chose was not on the dealership lot. Andy told me he would have it within two days and he did. He was very professional and friendly and the level of service he provided exceeded my expectations.

Darlene

28 de jul. de 2016

I lease my Prius. This is my 4th lease! Plus, my husband purchased his Prius.For me to keep coming back, you must be special! Love my sales lady Betsy!

Martin

27 de jul. de 2016

All were very helpful....I did not have an appointment. They made me feel very welcome. I will come back again.

Glenn

24 de jul. de 2016

all the people are very helpful and pleasant no one was pushy they answered all questions if you needed something looked at with the Toyota you were buying they would go and check on it

Catherine

22 de jul. de 2016

Our sales person John Mayo was extremely knowledgeable, straightforward and helpful. My husband wanted the sunset bronze color Tundra which wasn't on the lot. John and the team there went out of their way to find the truck my husband wanted and to make sure we were satisfied with every step of the purchase. This is the third vehicle we have purchased from Toyota world of Newton and we will definitely be back!

Lois

21 de jul. de 2016

Dan Wilkins and all service personnel are so friendly and helpful. Everything was explained to me in automotive language I could understand.

Christine

18 de jul. de 2016

It was done very quickly. and I didn't have a long wait. They took my car in right away. The service advisor explained everything that was done for me.

Joseph

17 de jul. de 2016

Love the quick service and the friendly staff that I have seen and known for years. I have bought over 15 vehicles from this dealership over the years so you must be doing something right.

Eugene

16 de jul. de 2016

service tech was excellent. he didn't push unneeded repairs and promptly and without questioning adjusted the price after I gave him a service coupon.

Erica

16 de jul. de 2016

Ease of purchase. Vehicle was found and made available within 24 hours once decision to purchase was made. Sales person John Mayo was excellent.

Peter

12 de jul. de 2016

Our sales associate, Andy Porter, was wonderful. He was engaging, funny, and listened to what my wife and I were looking for. He never employed any superficial sales pitches; meeting with him was like being out for coffee with a friend (sans the coffee). He was perceived to be very genuine.The sales manager, Scott Tompkins, was also great. He was very accommodating and insightful. Even though he knew we were communicating with another Toyota dealer, he was never pushy, and to the contrary, was patient and fair. I appreciate that he respected our decision (we originally left without a sale), and still greeted us warmly when we returned after another deal had not worked out (which he had predicted - touche, Scott).Working with Andy and Scott was the most pleasant and laid back car-shopping experience either my wife or I have had.

Michael

7 de jul. de 2016

On time and early service appointments. Did everything I asked and in a very timely manner. All the folks that work in the service department are very courteous and knowledgeable.

Kameshwari

7 de jul. de 2016

Quick Delivery, answered all the questions , appointment is easy and fixed all the issues that I asked for. Customer service is great and the car wash is really good though it is a hand car wash.

Christina

7 de jul. de 2016

Dan was right on top of everything to do with servicing my car. Enjoyed a cup of coffee while car being serviced.

Gina

1 de jul. de 2016

The salesperson, Andy, took time to answer all of my questions and was genuine and helpful and a pleasure to interact with.

Lacey

30 de jun. de 2016

Being able to look at inventory online was helpful prior to my purchase. The sales staff was very nice and accommodating.

Tara

30 de jun. de 2016

Everything. Dan in service was awesome. Professional and thorough. Explained everything. I felt respected and cared about. I would definitely recommend coming here for service.

Dominick

30 de jun. de 2016

Honest, straight forward dealings. Walked out with the vehicle that day. I would recommend this dealership to others who are looking to purchase a car.

George

28 de jun. de 2016

Fast service, comfortable and clean waiting area, efficiently processed paperwork, and courteous personnel. Extremely orderly system with personnel on top of their game.

Catherine

28 de jun. de 2016

My experience was flawless. All employees at the dealership were absolutely fantastic. Thank you so much Toyota world of newton!!!!

Hal

28 de jun. de 2016

I pre-scheduled the appointment. All was ready when I got there. I was warmly greeted, car processed, and escorted to a nice lounge area to wait. Service was prompt, efficient, and no surprises. See you in another 5000 miles!

Allyn

26 de jun. de 2016

I like dealing specifically with one Service Advisor (Stacey) who understands the history of my car (which is old - 2004, with 246,000+ miles). She always treats me fairly, helps me to prioritize what needs to be done as the car gets even older, and she is extremely pleasant to deal with. She is always professional and meticulous in her work and she has great suggestions. Major kudos for Stacey! The auto techs that work on my car have always done great work and it is nice to know there is a place I can go to where I know I can trust everyone. I used to be a die-hard Honda person but I love my old Toyota Highlander - she is a work horse and your team has kept her in great shape! (It is amazing how many guys in this garage I use in NYC want to buy this car!) I appreciate the consistent professionalism and honesty of the Service Team , and excellent skills of the people who work on my car.

Robert

26 de jun. de 2016

I was greeted immediately by a service man and escorted to the managers desk to explain what service was required.Service was prompt and thorough. Service has been this way for the 6 years I have been coming in there.

Nicholas

24 de jun. de 2016

Friendly Associates that are knowledgeable. Quick service around simple maintenance needs. Scheduling process is fast and reliable. Love going to Toyota World of Newton!!!

Judith

24 de jun. de 2016

Dalton Petit is an excellent salesperson. He is extremely helpful and was also understanding of my concerns. Everyone was very friendly. Purchasing a car from Newton Toyota is a really pleasant experience.

Michele

21 de jun. de 2016

Stacey lampkin took the time to listen to me and made a phone call to take care of my situation so that the next time I come back in there shouldn't be any problem

Julie

18 de jun. de 2016

The people in the service department are always friendly and trustworthy. They have quick service, and will do any other unexpected service necessary while you are there. No need to come back another time. Beautiful waiting room!

Lois

18 de jun. de 2016

The general manager, Tony Genervase and my sales rep, Betsy Marrero, who greeted me made me feel very welcome. Betsy listened to my needs and desires and was able to bring me a car in my price range and with all of what I desired in the car. I was treated with respect and value.

Sharon

12 de jun. de 2016

This is our third vehicle from the dealer. They have been excellent. Our sales person really took the time to explain the vehicle to us>

Lisa

11 de jun. de 2016

We bought our second car in two years, both from Andy Porter. We just got lucky in finding him the first time. He's not pushy AT ALL and helped us find exactly what we wanted both times. The second time there was a slight problem with the car after less than a month of owning it. The back of the driver's side mirror was just gone. I do not know what happened to it. At first I thought it was taken but WHY and there was no sign at all of it being pried off or hit. It was going to be very expensive to fix and we had just bought a car! I was so disappointed and concerned about the cost. Andy helped us solve the problem and this was AFTER the sale had been made. Not only was this a great car buying experience but also and excellent post-purchase experience. Highly recommended!

Jon rueda

10 de jun. de 2016

John Florio was an excellent salesman I felt very comfortable and secure that he knew all his stuff he was smart funny and super professional when I come back I will want him once again and i will tell my other friends to come to this dealer and to request him

DancerOnTheGo

10 de jun. de 2016

I had an amazing car buying experience at Toyota World. The salesman I worked with, Andy Porter, was so kind and professional. I had some ideas about what I wanted, and was astounded by how quickly Andy picked out the features most important to me in a new vehicle. He helped me find a Rav-4 that perfectly fits with my hectic schedule. I was so impressed with Andy's knowledge of the cars on the lot, and how easy he was to talk to. He was friendly and respectful and I could tell he was really listening to all my comments or concerns about the different cars he showed me. As soon as we test drive my Rav I fell in love with it, I couldn't be happier with my decision and I couldn't have done it without Andy! If you go to Toyota World, which I highly recommend you do, work with Andy! For me, he made car buying fun and rewarding.

Laurie

10 de jun. de 2016

Even though I wasn't looking to buy a car that day, Andy Porter and the rest of the team at Toyota World almost had me convinced. Andy answered all my questions patiently and didn't try to push cars on me. It was a very pleasant and relaxed experience, and when I'm ready to buy a car, this is definitely the place I'll be coming back to. Thank you Andy and the Toyota World team!

Michael

9 de jun. de 2016

Dan was extremely helpful and respectful of my decisions. He gave me all the information based on what his technicians found and allowed me to make a decision without pressure

R

8 de jun. de 2016

Stacey did a good job handling an old man like me with a problem that I didn't think I was getting a fair shake but I got more than I had expected to get. I am very pleased with the Toyota World of Newton.

Ria

7 de jun. de 2016

Prompt service plus I got a nice loaner car to use while my van was in the shop. Staff treated me with courtesy and respect. They absolutely do want to earn your business.

Elizabeth

7 de jun. de 2016

John Florio was truly exceptional in making sure he addressed all my questions, showing me all the options I had in choosing a car, and the financial aspect of the purchasing process. John made sure that I leave the TOYOTA Word of Newton in my new car, knowing it was important for me to do so. Helped me transfer my belongings from my rental car into the new car. I don't think you can improve on this kind of customer service and customer satisfaction.

Douglas

4 de jun. de 2016

Everything, especially the service writer, Stacey. 20 words are just a waste of my time. Waste of time. This is baloney

Neil

4 de jun. de 2016

On time. Efficient. Explained what needed to be done and did it well. Not much more to add but they insist on a twenty word minimum.

Joann

4 de jun. de 2016

The salesman, Andy Porter, was very helpful. He took the time to explain everything to me and help me get the car set up with Bluetooth, etc.

Alice

3 de jun. de 2016

FAst and friendly service nice waiting area with a coffee machine. Did not have to wait any longer than they had quoted me

Joyce

3 de jun. de 2016

Polite, explained offers, explained future work that will be needed but did not push for this visit, checked with mechanic who also felt could safely wait

Mary

3 de jun. de 2016

always helpful, polite, and the area is clean and neat. The staff is always careful not to pester, but still be there if you have a question.

Theresa

2 de jun. de 2016

all very nice...said my payments were what I want...helen was very helpful...would recommend her to anyone...can not wait to go back for my oil change...

David

29 de may. de 2016

Staff was very helpful--especially Greg, who got us the car much sooner than we expected and walked us through every detail.

Michael

29 de may. de 2016

Pleasant surroundings comfortable waiting area,staff very pet friendly. Service department personnel concerned about vehicle issues and commitment to resolving concern genuine

Marie

27 de may. de 2016

Effiiency of all the staff. Always courteous and willing to listen to the customer. Facilities and waiting area clean and comfortable.

Amy

24 de may. de 2016

Fast and easy. Carlos was very personable and answered all our questions. It was a pleasurable experience and would return again.

Elizabeth

24 de may. de 2016

Had several phone conversations in advance. Betsey Marrero was well prepared with selection of pre-owned vehicles and had run numbers for buy used vs. Lease new. Test drove several choices. She was knowledgeable about options. When I left, both phone and Sirius were set up. Note: Third RAV from this dealership. Excellent service over the years.

Frank

22 de may. de 2016

The staff is always so nice. The lounge is comfortable. I like being able to schedule appointments online. I've never had to wait very long.

Robert

20 de may. de 2016

Have been Toyota customers for years and always treated well and service on cars has been great. Always easy to schedule service appointments.

Gregg

19 de may. de 2016

Everyone I talk to was extremely friendly and my car was done really fast! You have a great waiting room too!

Steven

18 de may. de 2016

Dave and his crew did a great job. This is my third vehicle with your dealership, and the service has always been the best.

Nicole

15 de may. de 2016

Toyota in Newton is the only place my family and I have ever bought a car. I have always been happy with the service there. I worked with John Mayo when I purchased this car and he made the entire process go very smoothly for me. I have no complaints at all.

Amanda

15 de may. de 2016

They treated me amazing and worked so hard to get my car. I was treated as a main priority and felt as if I mattered most. I was also informed every step of the way.

Melvyn

10 de may. de 2016

betsy Marrero was excellent she is the best salesperson we ever bought a car from. she was very knowledgeable ,friendlycourteous and efficient.

Marko

9 de may. de 2016

You have a polite, respectful and friendly staff. You provide thorough and quality care of the car. Excellent explanations of service, although it is pricey.

Christopher

8 de may. de 2016

Quick and professional service with recommendation of what I might need, but no pressure to have it done now. I have used them for years for all my service.

George

8 de may. de 2016

friendly and fast service and the sales people are great to deal with. They are knowledgable and not pushy. A good inventory to choose from for new and used.

Judith

8 de may. de 2016

The guys are very nice and helpful and explain everything.I very much like coming to my dealership for all my vehicle needs to get my car in tip top shape. I know they do a good job on my vehicle. No worries. Happy to come there.

Geoffrey

7 de may. de 2016

Betsy Marrero took great care of us and gave us a good price. This is our third lease from her, with another probably coming up.

Francis

2 de may. de 2016

Tony and Andy were a pleasure to work with. Both very friendly, knowledgeable, and were able to put the customer first

Elijah

2 de may. de 2016

It was great. Streamlined process. Would Recommend to a friend. Service was good and helped me find the right car.

Deborah

2 de may. de 2016

John Mayo was an excellent sales representative - He clearly explained a lot of the features of the vehicle; he was very friendly, respectful and personable; and he did not pressure us in a negative way.

Charles

2 de may. de 2016

Excellent and fast service. Service staff do an awesome job getting in and out Staff took. Are of every issue and even discounted service cost.

Christopher

1 de may. de 2016

Kristina and Anthony were both very engaging, helpful and easy to work with. Both are professional and able to work with you without pressure.

Robert

29 de abr. de 2016

I like that they reminded me by Text. The people moved me through very fast, and pleasant to deal with.

David

29 de abr. de 2016

Friendly, fast service. The service area was clean, everyone had a specific job and knew what they were to do. Waiting area was clean with comfortable seating.

Hildagard

29 de abr. de 2016

Everyone I met was very friendly. I was asked how they can help as soon as I walked in. We dealt with Greg and he was wonderful. He answered all of our questions. Other guys came out just to greet us. That was great. So I would like to thank all of you for putting us in a new Rav4.

Eric

27 de abr. de 2016

Clear demonstration of problem leading to need for brake job. Extra lube to save a still-usable part that might easily have been replaced to increase my bill.

Vasiliki

26 de abr. de 2016

All the individuals that helped me, sales associate and finance manager, were courteous and accommodating. They were all very knowledgeable.

Armand

25 de abr. de 2016

The convience of scheduling an appointment and the care given to me while in your dealership. I learned that my prior salesperson was no longer with the company and new new salesperson was obtained. Great job!

George

25 de abr. de 2016

My service person is very pleasant and easy to work with. They always offer good time slots and the time they take to service the vehicle is very reasonable. Best of all they are reasonably priced for standard maintenance.

Robert

24 de abr. de 2016

You made it personable and easy. Everything went as planned. Work was performed on time and I received a phone call when it was done.

Rosa

22 de abr. de 2016

Professional, courteous service always provided. I have been using your services for many years, love the service that is the reason I keep coming and will continue to come back

Brenda

22 de abr. de 2016

Toyota stands behind their products! That is why I have owned 8 Toyota's in my life time. I made the mistake years ago and bought another, biggest mistake at 50,000 trans went and then motor at 75,000! never again!

Ronni

18 de abr. de 2016

This is the third time my family has dealt with Betsy Marrero and she is fabulous representing the true meaning of customer service.

Cathleen

15 de abr. de 2016

Everyone was courteous, professional and smiled! All questions answered with time taken so that I understood the answer. New car ready and detailed at time of my arrival for pickup. Best car buying experience for me, and this is car #10 over the years.

Vincent

14 de abr. de 2016

Honored their tire warranty and completed the work in a reasonable amount of time! I would highly recommend them. Four Stars ***

John

13 de abr. de 2016

Although my oil change cost more than I though it would and took a little longer than expected, I was treated very well.

Peter

9 de abr. de 2016

Fast, Pulled in and without an appointment. Within 45 minutes, I was finished with oil change and tire rotation. Suggest an offer of a car wash.

Ronald

8 de abr. de 2016

Nice waiting room, vending machines reasonably priced. Took car in on schedule. Time to perform the repairs exceeded the estimate provided. Of course, they found some suggested repairs at very high prices.

David

5 de abr. de 2016

Friendly, professional, helpful and courteous. Betsy was very kind in helping set up the Bluetooth function. The coffee machine and impeccable waiting room makes for a pleasant experience while waiting.

Kevin

5 de abr. de 2016

Salesman (John Mayo) very knowledgeable of the features of the car during the customer turn over process. He also stood by his numbers for trade-in and final car pricing.

Veronica

5 de abr. de 2016

So far everthing has been great...a little pricey but overall happy with everything.Had the car since 2007. Would consider another Toyota when im ready.

Mora

5 de abr. de 2016

the Staff was knowledgeable and they were friendly. nice facility. thanks for the service . that is all i have to say.

Brian

2 de abr. de 2016

Prompt replacement of airbag as per recall. Waiting time less than one hour. Personnel were courteous and helpful. Even gave future coupon.

William

2 de abr. de 2016

Easy,dropped off nite before..got text about 11 that car was ready. Did not have ride picked up later. Would come back.

Lauren

2 de abr. de 2016

Very good customer service! Will definitely recommend to other people. Excellent all around experience at the dealership. Dave and Stacey were a pleasure to work with.

Kevin

1 de abr. de 2016

I was not pressured to purchase at any time. Walter was very professional and knowledgeable. He made my car buying experience a pleasure. I had a previous vehicle serviced at your facility and Vincent did an excellent job.

Gloria

30 de mar. de 2016

Everybody is very pleasant and is very knowledgeable abouttheir job. It is a pleasure to deal with the employeesI always look forward to bringing my car in for servie.

Frank

24 de mar. de 2016

honest service , comfortable, quality repair work and easy to schedule visits.$$$$ on parts and labor unless a deal is being offered.

Derek

22 de mar. de 2016

5000 mile service. in and out quickly. No problems with car, not charge as promised. No complaints at this point

Andrew

22 de mar. de 2016

Prompt service, on the phone , at the service dept, to the cashier. Everyone was pleasant and helpful.The waiting room was very nice and the coffee machine was great.

Tracy

20 de mar. de 2016

Easy to get convenient appointment, staff is very knowledgeable and friendly. They explain things regarding any repairs and discuss them with you before they begin.

John

19 de mar. de 2016

My salesman Denny ,found the Tacoma I wanted and kept me posted on its delivery .finance was easy. Interest was fair

Leonard

17 de mar. de 2016

friendly and courtesy and professional. I bought my last Toyota at Toyota World of Newton and will buy my next there, as well.

Emily

17 de mar. de 2016

Everything is explained. They are willing to answer questions in a friendly manner. And do not attempt to talk you into additional service.

Robert

17 de mar. de 2016

good service, good trade in value for my vehicle, good price for the vehicle I purchased not to mention the speed with all this was done.

Louis

15 de mar. de 2016

Knowledgeable and friendly sales force that was very willing to spend the time to answer the many questions that we asked.

Ashley

15 de mar. de 2016

Within 5 minutes of arrival, my car was already headed into the service bay and I had been greeted by two people. My experiences with other dealerships (other than Toyota) have never been that positive. This was my first service appointment for my first Toyota, and I am thoroughly impressed.

John

9 de mar. de 2016

On time,answered my questions professionally clean answered my question and explained my service every one took care of my car as it was theirs

Christine

9 de mar. de 2016

My car was brought in for service as soon as I arrived. The people are very efficient and courteous. My car was done very quickly. I also like the email reminder that was sent to me and your waiting area is the nicest and most comfortable that I have ever used.

William

4 de mar. de 2016

The service writer was courteous and explained there was no charge and he took me immediately. Requiring twenty words is stupid.

John

2 de mar. de 2016

No hassle and the trade-in value was reasonable and per the blue book recommendations. Denny was great and made the deal easy.

Karen

2 de mar. de 2016

My Sales Person was willing to do whatever it took to get me the car I desired. I knew what I wanted and what I wanted my payments to be. My Sales Person would not rest until he got me exactly what I wanted.

William

2 de mar. de 2016

Everything was fast and easy. Vehicle was brought in quickly and Service was very Professional. Will come back for all future visits.

Norma

2 de mar. de 2016

All of the employees we encountered were pleasant to work with. Our salesman, Greg Shone, was very helpful and thorough.

David

24 de feb. de 2016

Our sales person, John Mayo, was very knowledgeable and friendly. He made our transition from one vehicle to our new rav4 a very pleasant one. We are very happy with our new car!! We have had 3 other Toyota vehicles in the past and have been very happy with them. They are a very reliable vehicle.John took the time to explain all details to us. We had mentioned to him that we had a bad experience at another Toyota facility, he spoke to his manager, and we were awarded with a free GAP package with our contract. Thank you so much!! Greatly appreciated!!

Frank

24 de feb. de 2016

It was completed in a reasonable time. The inside was clean no oil stain like I received from another shop.

Bruce

24 de feb. de 2016

Our salesman Greg was wonderful. He was patient and very helpful during the whole purchasing process. When our Rav4 XLE Hybrid arrived Greg demonstrated every part of the vehicle, showing us how everything worked and doing a hands-on demo of the entire Entune system and even paired my smartphone. Greg was able to answer every one of our questions. There is a lot to learn on these new vehicles but Greg really helped us understand so much of it. At Toyota World of Newton we felt welcomed and appreciated throughout the entire purchasing process. Every employee was courteous and helpful. The entire facility is bright and very clean and we look forward to going back for our scheduled service. We also spoke with Calvin and Paul and they too were great and very helpful as was Jesse. Thanks Toyota for having such great staff at Toyota World of Newton.

Judy

24 de feb. de 2016

Everyone is so attentive and patient. Communication is clear and concise. Everyone is so nice and friendly. Very comfortable environment to wait for your vehicle.

Janet

24 de feb. de 2016

Everything went smoothly. I get good, friendly service whenever I have work done. Very accommodating, professional. I depend on them to keep me safe on the road.

Alan

24 de feb. de 2016

My appointment was taken care of at the scheduled time. All involved did a good job at making it a great experience.

Michael

23 de feb. de 2016

Expeditious courteous service and pet friendly environment clean facilities knowledgeable personnel enjoy visiting service department and eyeballing the newer models on the floor and the lot.a complimentary wash for repeat loyal customers would be greatly appreciated

James

23 de feb. de 2016

Stacey...Stacey...Stacey...customers and employees all like her professional , and curtious way...she really knows her stuff...The overall experience is always a +....

Jaime

23 de feb. de 2016

It seemed like the Service department was busy, probably because only one person was manning it. However, George was very helpful and got the work done! The Service department at Toyota World is full of nice people who bring me back.

Steven

23 de feb. de 2016

Terry Boschia and the salesman Andy Porter went above and beyond to make this deal happen. Without them I would be driving a Chevrolet two months from now.

Boris

23 de feb. de 2016

The fast service, and the communication.... Keep up the good work, definitely I will recommend my friends to do their car maintenance here...

Douglas

7 de feb. de 2016

Everyone was very nice, and made me feel welcome I will be telling many people about this buying process, it was very nice. I would recommend it to All!!!

Beverley

7 de feb. de 2016

Honest appraisal of the problem and NO effort to try to perform unnecessary repairs. Thank you for prompt and courteous service.

Eileen

6 de feb. de 2016

Everything is done in a timely fashion. Courteous staff as well.All repairs are done right the first time. I would come back.

John

6 de feb. de 2016

It was fast,neat and thorough while I waited in a comfortable area till work was done. There was an easy available bathroom nearby for customer to use.

Lisa

5 de feb. de 2016

Service writers are always knowledgable and helpful. This dealership I find to be honest. Such a relief not be up sold things your car doesn't need.

Paul

3 de feb. de 2016

Prompt service, professional staff (Stacey was great), good processes, loaner car provided. Vehicle repair was completed within one day and ahead of schedule.

Roberto

31 de ene. de 2016

I purchased in Oct 2005 a Prius at Toyota World and since then it has been maintained only at the dealership. Their Service Department has done an outstanding job, currently the vehicle has 186k miles and running well.

Carol

29 de ene. de 2016

Fast, professional and courteous service. Your employees always show respect for your customers. The facility is spotless and the service department is top notch.

John

24 de ene. de 2016

quick, courteous, no pressure, repair done properly and neatly. Service advisor was efficient and polite - Advised of additional service needed.

Stacey

23 de ene. de 2016

Awesome personnel. Friendly, professional. Always positive attitudes & warm smiles. Well organized & super clean (for being a repair facility ).

Nancy

22 de ene. de 2016

This was my first time taking my newly purchased 2013 Camry for service and my service advisor George was most helpful and knowledgable. Put me right at ease.

Ronnie

20 de ene. de 2016

Nicole was extremely helpful. Felt like she gave us special attention which was appreciated. Nice to purchase a car from salesperson who owns same model vehicle. Very knowledgeable about the Highlander.

Joseph

20 de ene. de 2016

Facility was clean, pleasing to the eye, made to feel comfortable. Sales department didn't pressure us in the least. Our decision was ours alone.

Marilou

19 de ene. de 2016

I was able to get a car even with limited qualification. It helped me a lot esp. for a new resident like me where nobody can back me up. Thanks Toyota.

Joseph

19 de ene. de 2016

Great Place to buy a car. Sales staff very professional, educated, and vert friendly. The facility is beautiful and super clean

Debra

19 de ene. de 2016

The staff was very courteous & the waiting room is pleasant. I would like my vehicle to be washed at my next service. This was promised to me as part of my service agreement. The washers were not there. This is the 2nd time this has happened.

David

18 de ene. de 2016

Professional service job done right the first time. Friendly service department knowledgeable about the repairs. Have all four of my Toyotas serviced here.

Eliza

18 de ene. de 2016

salesperson was very knowledgeable and helpful. attentive to my particular needs. he was especially helpful in introducing me to the new car.

Paula

17 de ene. de 2016

Friendly, competent people. Newton Toyota will be our dealership when we by our next vehicle. All employees are very helpful.

Mark

17 de ene. de 2016

Efficient. Reasonable cost. Friendly staff. Comfortable waiting area. Good wireless. Decent coffee. Consistent. Honest. Easy to use website for scheduling and managing appointment. Good history of repairs available on-line.

Alan

16 de ene. de 2016

Less than an hour to change my oil, rotate my tires and inspect my brakes (at my request). Courteous, fast professional friendly service.

Angela

14 de ene. de 2016

Quick serviceFriendly staff membersMechanic went out of his way to put the washer fluid that I had brought with me in my truck instead of their regular washer fluid. Scheduling the appointments is convenient and easy. In all the times I have been there I have not had a negative experience with any staff members.

Bill H.

22 de jul. de 2015

My wife and I leased two vehicles in the past 3 months working with Kristina Quinn as our sales rep. Both times Kristina did an outstanding job of guiding us through the process. She helped us look at at the vehicles we were interested in without trying to influence our decision in any way. Kristina was also extremely helpful in discussing and providing financing options based on questions we had and the budget we were trying to maintain. It was a pleasure working with Kristina and I would tell anyone looking for a vehicle at Newton Toyota World to ask for her Also... I have had many unpleasant experiences in finalizing the financing for a new vehicle and I would like to say that Spencer in the finance office was pleasant to deal with and did a great job getting everything done as quickly as possible.

inkmanmac

7 de jun. de 2015

I needed the muffler the resonator pipe and IAC replaced on my 2003 Matrix, I was told by the service consultant that They would not replace those two exhaust items they would only replace the whole exhaust system for $2000. the car is worth maybe $4000. They wanted $600 to replace the IAC , I found the part (OEM Part) on line for $200....... Over all I find this dealership to be extremely expensive and not really interested in working on cars that are 13 years old.

Mon

11 de may. de 2015

it was a great experience..staff was very supportive and they helped us a lot in making it possible to find the car we were looking for..I would recommend Toyota scion world of newton to everyone who is looking for a new or a used car..

bc2715

15 de mar. de 2015

Andy Porter & Joe Messina provided me with excellent service in the lease of my 2015 Camry XSE. Price was fantastic.

Peter

6 de mar. de 2015

Bought my 2015 Tacoma here, staff was excellent!! Process was seamless!!

Mr. Tapia

28 de feb. de 2015

It was an all round pleasant experience. Mr. Mayo was a great help and assisted in making it possible for me to leave with the car I desired. Thanks to all the staff at Toyota world of Newton!!!

Margaret

16 de feb. de 2015

Thank you so much for being so attentive. This was my son's first car purchase and Charlie Fernandes made it a great experience for him. I will return to Toyota World of Newton when I'm ready to purchase my next vehicle! See you in a few years Charlie... you will definitely have repeat business and it was a pleasure dealing with you.

Happy Customer

16 de feb. de 2015

I came to Toyota World not knowing I was going to be able to buy a new Highlander knowing my credit is not the greatest , but Greg Shone said no problem I will get you approved . And when he came out and said I was approved I was so happy . It was a wonderful experience knowing I was going home in a new Highlander .Greg and Toyota World thank you so much for helping me . I will let friends and family know to go to Toyota World . Greg was so helpful and kind and understanding about my situation . Thanks once again . ..

Cheryl

15 de feb. de 2015

I went looking for a Toyota Rav 4, I haven't purchased a car in quite a while, so I was a little nervous. I was promptly greeted by Kristina, and she did everything and anything in her power to help me get exactly what I was looking for. She made me comfortable and at ease, which made the process even better for me. The entire team at Toyota World of Newton was fantastic, and in the future I will recommend this dealership to everyone!

Susan

7 de feb. de 2015

I just bought the 2015 Toyota Highlander. I researched various websites & 5 different dealers. My salesman Andy Porter was a Class Act all the way. He didn't pressure or use any of the typical "Buzz Words" that other salesman have used. Andy even called me the next day to see how everything was. I have friends whose salesman said they would call or e-mail, but never did. For me it was whether I could afford the monthly payments. He didn't try pushing me into another model, car or into a lease. I truly believe he is very sincere & genuine. Not your typical salesman which is why I drove 30 minutes to his dealership when I could easily have gone to 3 others which were closer. He even gave me his cell # & could be reached at any time. At the end, the financial officer didn't pressure me into any extended warranties & wouldn't take any calls until he was finished w/me. I highly recommend Toyota World of Newton & Andy Porter hands down.

toyotaforlife

25 de ene. de 2015

All I can say is, it took me less time to buy a car (one afternoon) than to buy a bike (five months and counting). John Mayo was highly knowledgable and very efficient in taking us out on test drives and helping us focus in on the car that we ultimately took home (which wasn't the car we initially thought we would get, but we absolutely made the right choice). I was so dreading this process, but came out of it pleasantly surprised and satisfied. Thank you, John and Toyota World! One more reason to love Newton!

michaelowen

21 de ene. de 2015

About a week ago, I stopped in at Toyota to look at the Tacoma's. I was approached by Shaun Hynes. Needless to say he knew every question I had for him and made the experience great. When it came to numbers, I told him where I needed to be and they made it happen all in 30 minutes. I put a deposit down and came back the next day and was in and out of finance within 10 minutes. I have never bought a vehicle this painless before. Highly recommend working with Shaun.

Fattz

20 de ene. de 2015

I visited 4 dealerships looking for a Tacoma and the only thing it had to absolutely be was blue. Three dealerships said the same thing. A blue Tacoma is impossible to find there are not that many of them out there. My salesman Mr. Fernandes at Toyota World of Newton was the only one to pick up the phone and find me one. Everyone there was exceptionally nice and helpful. There facility was very clean and well maintained. I felt very comfortable there. I would recommend Toyota World of Newton to anyone looking for a new or used Toyota.

Flowergrl30

20 de ene. de 2015

I was in with my daughter looking for a new car for her, we were instantly greeted by Kristina. She was so helpful in finding us the just the right car for my daughter. We have been Toyota buyers for years, and the excellent help and knowledge will keep us buying toyotas in the future. Thank you to the whole team that made this a great experience for us!

Lisa F

19 de ene. de 2015

I was in the dealership looking for a car for my daughter. We have previously purchased many years ago, but this time around we had a fantastic experience! We were being helped by Kristina, and she was an absolute pleasure. She made the car buying experience actually fun! Everybody there was so accomidating, and so helpful. My daughter loves her new car, and we will be returning for another. Thanks again Toyota World of Newton!

Thomas Houtling

15 de ene. de 2015

I drove for quite a distance to the dealership and was concerned that I might be wasting a trip. I had spoken to Andy Porter on the phone and was assured that the price I had from a more local dealership could be met. I was so glad I took the chance and drove nearly an hour to Toyota World. Not only did I get the exact Tacoma truck I had been looking for, but the whole experience made it worth the trip. I have never enjoyed the car-buying experience, but I have to admit, this time was different. Thanks Andy and Toyota World.

SchoolTeacher

12 de ene. de 2015

Greg helped me find a great car. I had an old car and this was my first time buying a car. I felt like I could really trust him because he was very honest and friendly. I would definitely recommend this dealership to other people!!

theresa_eg

9 de ene. de 2015

This was my first "new-car buying experience"; Calvin Damon made it as painless as possible! He was so friendly and helpful, he literally made it possible for me to even get the car I wanted. He worked with me until we could figure out a way to do it. Other dealerships I checked out did not want to put in any extra effort to help me but JR wouldn't stop until I was happy. It was a great experience and I am glad I went with this dealership. When I went a few months ago, I got a 2015 Scion TC and I still love it! Calvin stayed on top of everything that needed to be taken care of so I didn't have to stress. He even found the color I really wanted and ordered it to be there within a couple days! What an awesome experience. :)

CherylG

5 de ene. de 2015

Purchased my new Highlander this past weekend. The dealership and in particular the sales person, John Mayo, were great to work with. I was able to get the price I wanted and absolutely love my new car. John was extremely helpful and professional. He took the time to show me all of the features of my new car as well as gave me a tour of the facility so that when I did come in for service, I knew exactly where and what I needed to do. I highly recommend this dealership and John Mayo! Only difficulty I had was dealing with my insurance company, Allstate, took 45 minutes to for the process to be completed, mostly because I was put on hold for 30 minutes and both John and I had to give the information on the Highlander twice, once when we first called and then after the 30 minute hold time again to the next person on the line - very painful process, but not in any way an issue with the dealership. -Cheryl

Bob and Marilyn Parsons

22 de dic. de 2014

My husband and i had a very positive experience with leasing our car at Toyota Scion World of Newton. John Mayo and Charles Fernandes were two of the nicest, professional and pleasant salesmen to work with. They explained all options clearly to help us in making the best decision for us. We would highly recommend them to anyone who would be looking for a car.

Felicia Wilgus

20 de dic. de 2014

I recently stopped into Toyota World of Newton just to browse and met a young salesmen named Charlie, he was extremely helpful and an absolute pleasure. He helped me in any questions I had and made me feel very comfortable. I have to say out of all the dealerships I've been going to and salesmen I have met lately Charlie was the most knowledgable and committed. He understood my needs and wants in a vehicle, I will definitely be coming back to Toyota World of Newton to purchase a vehicle.

Jasoneis1989

19 de dic. de 2014

I went to the dealership to buy a used truck because I didn't think I was able to buy a new one. Needless to say, I left in a new Tacoma thanks to Shaun Hynes. Great job buddy!

Adam

19 de dic. de 2014

Great dealership! I stopped in to look at a FRS, for myself, with my wife. Ended up trading in her honda for a brand new Rav4! My wife loves it. The whole buying process was such a great experience and very professional. JR and Christina were great and so helpful with all our questions. Recommend to all!

Jasoneis1989

18 de dic. de 2014

I had a great experience working with Shaun Hynes. He was very professional and got all the information I needed on the new truck. I highly recommend working with him. Thanks again Shaun for the new Tacoma! -Jason

Joe

18 de dic. de 2014

I recently visited Toyota World of Newton searching for a used car for my daughter. As soon as I walked inside I was pleasantly greeted by sales associate, Charles Fernandes. Although my daughter was unsure of what she wanted, Charles was able to share his knowledge of what was on the lot with us and narrow down her choices. A few days later she had finally made a decision and we went back to speak with Charles about a deal. He was able to give me a realistic price with everything included. He was such a pleasant young man to work with, so enthusiastic and helpful. I highly recommend this dealer to anyone looking for a new or used car, be sure to ask for Charles Fernandes as well, he was awesome!

Danielle

15 de dic. de 2014

John Mayo is an outstanding, kind and knowledgeable salesman. He made me feel comfortable throughout the whole process starting as soon as I walked into his office until leaving the lot with my brand new Camry SE. He answered all of my questions from my first visit to the final one and really took the time to show me different options and autos that would suit my needs. He took the time to listen to what I desired in an auto and provided me with a non stressful buying experience....I will highly recommend him as the "salesperson to see" to my friends.

Cmastro

14 de dic. de 2014

Greg Shone was very helpful & knowledgeable. He made getting a car easier.

Jennifer

14 de dic. de 2014

I was looking to lease a car for the first time after driving my vehicle for 11 years. My salesman, John Mayo, was great and made the leasing experience a piece of cake. He was very informative about my options on leasing a vehicle. John and the Toyota family made the process very easy, and in no time, I had left with my new Toyota Camry - which I absolutely love!. I would recommend Toyota World of Newton to others. Thank you!

Deborah Franchino

9 de dic. de 2014

I am so happy with my new Camry! I visited Toyota World of Newton, expecting to spend my whole day haggling about the price and waiting for my car. Well...that was not my experience at all!! Andy Porter was such a gentleman and showed me a couple different vehicles to consider and when I finally decided, agreeing on a price was really so simple. I was offered a very fair value on my trade and payment oprions to consider. Everything went so smoothly and I was done and in my car so quickly, I could hardly believe it! Thank you so much Andy Porter and Toyota World.

Nervous Buyer

18 de nov. de 2014

My husband has a lot of health issues and I have never had to buy a vehicle essentially on my own, yet this was the first time and it had to be done as our vehicle was in need of repairs and we needed something reliable. Since I live local I went to Toyota World and anxiously went into the showroom. I was quickly and kindly greeted by a Salesman named John M. He was very kind and not pushy at all. He seemed to be able to ask me all the right questions to help me get into an affordable vehicle with very high rankings. After a road test in a Camry and a detailed explanation of all the safety features as well as everything else about the vehicle and warranty etc. I felt very comfortable with John and after all the stories I heard from people about their car buying experiences I was afraid I was going to be pushed or rushed into something I would later regret. I did not feel that at all with John and know that with Johns help and guidance this was a good decision and I couldn't be happier. I would and do recommend John to anyone I know looking for a car.

rweis198

17 de nov. de 2014

I must say, I never had such a professional but very funny salesman before. I had a pleasure to work with the young salesman Shaun Hynes. He knew every question I asked, and made the experience of buying a car great! I will be buying from Toyota world of newton from now on. Thanks again Shaun! -Ralph

Tundra fan

13 de nov. de 2014

I went into my local toyota dealer not knowing much about the toyota product. Now i feel like i can work for toyota. My salesman Greg S. was extremly well versed on the Tundra that i was looking for. He explained every feature to me in perfect detail. I now realize why i see so many of these trucks on the road. After the demostration of all the equipment we went on a test ride. I couldnt believe the smooth ride that this truck had. It feels like i was riding on a cushion of air. Needless to say i now am the proud owner of a 1794 edition 2014 Tundra. Not only do i highly recommend this Truck , this dealer but also the great energinic Greg and the rest of all his team that made me feel right at home.

aviddriver

13 de nov. de 2014

I went to Toyota World feeling a little uncertain about what I wanted in a new car. I had owned toyotas in the past and found them to be reliable and comfortable vehicles. One of the salesmen, Andy, came out to me in the lot as I walked aimlessly amongst the vast selection of cars, greeting me warmly and confidently. His timing was great, as I had time to look for myself but wasn't getting far and had questions to ask. Andy was well educated in the vehicles he showed me. After soending some time talking to him and getting a more informed perspective on the cars, I was able to decide on a beautiful new Toyota Corolla. I trusted Andy immediately because he was so genuine and open with me about the benefits of each car and for being so understanding when I found faults in them, which was a rare occurrence. I really felt like he was letting me take my time, and provided me with all the information I needed to decide on my Corolla. He was so warm and enthusiastic throughout my whole visit and I'm very excited to have my newest Toyota. If you go to this dealership, and I highly recommend you do, ask for Andy. He's a salesmen you can trust and he'll help you find the car that best fits your needs.

martin69

11 de nov. de 2014

I would like to say I had a wonderful experience with JR my salesperson . I couldn't decided if I wanted a Corolla or a Camry and JR went over each vehicle with me, and show me the benefits of each one. I decided to go with a Camry SE because It has a sporty look to it, plus the great gas milege it has. IF it wasn't for JR I would be in a Corolla because I had no idea the camry had a sporty model. Im very please with JR, he was very professional through the whole sales process , and knows alot about Toyotas. If anyone is looking for a Toyota I would 100 percent recommend JR and this dealership!!!

Franklin

11 de nov. de 2014

I had a great experience purchasing my new Rav4 from Toyota World of Newton from the second I walked through the door to the time I was driving off of the lot! I was treated with nothing but respect and care. My sales person, Charles Fernandes, was very knowledgeable about the vehicles and got me into the right vehicle for me. He was very helpful and genuine with everything. I will gladly recommend this dealership to my closest friends and family!

rinny23

21 de oct. de 2014

I came in last week with no intentions in buying a new car. Walked out with a brand new 2015 Toyota Highlander that I couldn't be anymore happy about. Shaun Hynes was my salesman and he was not pushy at all. He answered all my questions and showed me everything possible on the car. Its good to know everything on a car which in the past, I didn't. Shaun was very confident and very helpful. I am very pleased with the managers that also helped out. I highly recommend Toyota World of Newton. -Corinne

Dennis Healy

21 de oct. de 2014

John DeCicco was so helpful and patient as I picked out my car. Every one should go and see him.

jagger62

13 de oct. de 2014

I would like to say I had a wonderful experience with Greg with finding me a used Corolla. I was in a desperate need for a vehicle being that mine was on its last leg , and Greg found me the perfect one that, met my needs. He is very understanding and sincere about getting to the price I needed to my confort zone , and he met that. I am very happy about my purchase on my 2009 Corolla . I would recommened this dealer and Greg to all my family and friends.....Keep UP THE GREAT WORK...

Dmitri

13 de oct. de 2014

Very nice dealership with good people and straight forward service. They worked out a good deal to our satisfaction. Thank you very much.

jon

11 de oct. de 2014

Bought a Tacoma from Greg. Great guy. Will definitely go back to this dealership for my next new truck.

Donovan Wydner

9 de oct. de 2014

My experience with Toyota World of Newton by far exceeded my expectations. My family and I were greeted by Andrew Porter, a very knowledgeable and patient sales representative who pointed us in the right direction of a Sienna mini van. I went in with a strict budget, a car full of kids and uncertainty of what I was even looking for. Because my visit was short, Andrew followed up with me regarding pricing etc... I can not stress enough about how impressed I was with both the Sienna and Andrew Porter and have already recommended friends and family!

trainguy

9 de oct. de 2014

totally impressed on the salesman and staff on the presentation and delivery of our new car. dealership work with us to get best deal to fit our needs. Andy Porter called me after a couple days to make sure everything was ok with vehicle no other dealership had ever done that before

Safe and Happy

30 de sep. de 2014

We have been purchasing Toyota cars for many years. I was fortunate to have met Greg Shone for my last 2 car purchases. He was so patient and knowledgeable about the vehicles. Explained and programmed everything for us. Made the car buying experience easier. I would say he took such pride in selling the cars. The dealership is comfortable and clean. Great service area as well.

Christina

25 de sep. de 2014

After searching for months and several bad experiences at other dealerships i finally found Toyota World in Newton and Betsy Marrero. She immediately made me feel cofortable and really worked with me to get me everything I needed at a great price. I can't say enough good things. I would say I'll be back soon, but Betsy told me my new Toyota will last forever!

Dennis

18 de sep. de 2014

I had Betsy Marrero as a Sales Person and I cannot tell you how wonderful of an experience it was. I came in thinking the worse about car sales people, but Betsy made me feel so comfortable. I would recommend them for anyone looking for a new or used vehicle. And go to Betsy! She's Awesome!

TraceyTand Me

16 de sep. de 2014

I have never met a sales person that was so knowledgeable on a product yet at the same time not pushy at all which is the one thing I hate about shopping for a car. I bought a Prius for the first time and was a little confused about the technology yet John Mayo took me through everything step by step and offered for me to come back any time to go over things again or if I had any questions. It was the best sales experience I ever had of any kind. Don't loose this guy!

Tanya

16 de sep. de 2014

i recently just bought a 2013 Avalon Hybrid from Betsy, by far best car buying experience. the entire process was so easy..needless to say i will be purchasing all my vehicles from her!

Crossfire73

15 de sep. de 2014

The hole experince was a joy from start to finish. The sales person Michael was very helpful. The entire staff at Toyota World of Newton was a pleasure to deal with. I recommend buying a car from here.

anthony

15 de sep. de 2014

I worked with Chloe at Toyota World purchasing my new Tacoma. Very good atmosphere at Toyota World, everyone was energetic and willing to help. I have bought many cars from dealerships and I would rate this dealer as #1. The whole staff and management team was also very helpful. Thanks again for making my experience wonderful.

HelenR

15 de sep. de 2014

Great Sales person Chloe Faro, knew about cars, all the staff helped, they were unbelieveable. Great price, great car. I can't say enough about the staff and even the Manager was helpful. love my certified used car.

Cleo

15 de sep. de 2014

I bought a 2014 toyota camry from JR, My experience was awesome. He made me feel like a very valuable customer and not just another purchase. Everything went smoothly and met my expetations. JR was very energetic and knowledgable, thank you very much for your time and effort.

shaun

15 de sep. de 2014

Worked with Chloe purchasing a new camry. I had a great experience and everything worked out great and went smoothly. Thanks again Toyota World Newton.

LarryG14

15 de sep. de 2014

I passed Toyota World of Newton and wasn't even interested in buying a truck that day. A sales man named Shaun came out and answered all the questions I had on it. He was very kind and not pushy at all. He was able to make the numbers work for me and I took the dodge cummins home that night. I am very happy with him and his efforts. Thank you again shaun.

Toyota world of newton #1 fan

15 de sep. de 2014

I, like most people where reluctent to enter a car dealership. I was pleased to find out that my car salesman ( Jr ) was very helpful and not pushy. i will be back there to purchase my car. Jr had gotten me all the information i was looking for in a timely manor. I also recommend this dealership to all who are looking for an incrediable car experience.

Silvia

15 de sep. de 2014

I bought my new Avalon today from Toyota World of Newton and had one of the best car shopping experiences of my life. Charlie was a great help and I would recommend him to anyone! The staff was very helpful as well.

countrygirl5

15 de sep. de 2014

I recently purchased a Rav4 from this dealership and I've been loving it! I had so much help making the decision to buy the car. It's great for my family but it feels so luxurious and it's everything I was looking for. The salesman who helped to work with me, Andy Porter, was kind and understanding of my concerns in making the right purchase. He listened to what I had to say and gave me honest facts and helped me to find the right vehicle. He was also very friendly and warm and made me feel very welcome at the dealership. He didn't push me to make a decision right away, as many salesman do, but instead followed up with me often and gave me time to make a choice when I was ready. I love the vehicle and if left to choose a car without the information and guidance from Andy I don't think I'd be nearly as satisfied with my new car. I recommend this dealership to anyone. You will be showed kindness and respect and be happy with the results. If you can, ask for Andy Porter. He was the easiest salesman I've ever worked with, and he really makes you feel like a valued customer.

Happy shopper

10 de sep. de 2014

Yep, today I bought my dream car.. and had a great experience at Newton Toyota.. My salesman, John DiCicco, was fantastic.. He knows his stuff.. he is honest and no nonsense.. I totally recommend anyone who is buying a car to go try this place.. You will not be disappointed.

janice

10 de sep. de 2014

purchased a new camry no nonsence treated very well john decicco was great

Dizzydoll

9 de sep. de 2014

Greg shone was very courteous to my needs and specifications in finding a new car for me. I purchased a green Toyota corolla and I absolutely love it. The process was very smooth and easy.

Carrol1414

2 de sep. de 2014

Thank you Newton Toyota and Shaun Hynes for the great service and our new Rav4. Thank you again we are very happy about it!

Helen E. Rein

29 de ago. de 2014

The best experience I have every had. The sales person Choe Faro and the entire staff were the best. They did everything they could to give me a good price and what I needed. Never before did I have such great service. I actually had a good time with them so friendly and willing to answer and stupid questions I had. I would hightly recommend going to Toyota of Newton for a car. Helen Rein

Jocko

18 de jun. de 2014

I would love to buy one of your new Toyotas but I'm about $7500 short :(

JStauf

10 de abr. de 2014

My family enjoyed our experience with Toyota of Newton! Greg Shone was professional and sincere! We had children with us and he treated them with kindness and understanding as we waited for the sale to come together. He put us in contact with our insurance company and made the transition as smooth as possible. We can't thank Greg and all the staff of Toyota of Newton enough! We love our new Rav 4!!!

Paul W

6 de feb. de 2014

I cant say enough positive things about Toyota of Newton. I drove over two hours to Central New Jersey from Philadelphia to purchase my Highlander at this dealership. This is saying a lot because there are multiple (over 5) dealerships within 15 - 20 minutes from where I live. The reason for that was the exceptional service and price they offered. Specifically, I negotiated a trade in of my convertible and purchase of a Highlander (Dennis D. is a Superstar). The staff is incredibly knowledgeable, responsive and professional. We felt like a valued friend/customer versus a number (our experience at other dealers) with everyone we dealt with, from our first visit to picking up the vehicle. In short, I offer my highest recommendation to Toyota of Newton and would go out of my way to buy a car from them again.

Frank & Monica

5 de feb. de 2014

Chris - You have done a Truly Exceptional, Perfect "10", job working with us. We were extremely impressed by your professionalism, friendliness, and patience in helping us buy our Toyota Prius. We highly recommend you, Dennis, Spencer, and Brian to our friends. Your overall customer service was Outstanding and we are not just saying that. We were extremely impressed! Thanks for all of your help!! You have made our experience of purchasing a car an enjoyable one!! Thanks and we are loving our Prius. :)

Kris

14 de ene. de 2014

I am not one to flame a company or individual in a public comment, but long story short, this is the most ridiculous sales team I have ever encountered. They are liars and they assume you are a moron. My friend who is a former car salesman, and was with me at the time, said he has never seen a sale go that badly. We had a deal over the phone, needless to say it fell through, however words cannot do justice for how pitifully things went thereafter. Don't waste your time, especially if you are coming in from a distance like I did!!

Richard Sensei

1 de ene. de 2014

This is a testimonial on my interaction with Newton Toyota. First and foremost, at the leadership of Victor Filimonchuk, General Manager - everything went smoothly and he was involved in every step of the process. Mr. Filimonchuk 'does care about the customer experience' and does everything to facilitate that; he is a consummate professional. I have nothing but good things to say about him and his leadership. Another good experience I had was with Betsy Marerro Sales Associate. Betsy was personable and directed me to reconsider a Toyota product after highlighting a few of the new options. She made certain that I was guided along the entire process and in good hands. I also dealt with Gregory who was very polite and shared his information on the vehicle with options. He was genuinely helpful and exhibited a team spirit. I also met most of the Service Department staff members that are top notch. They also scheduled a future service appointment to ensure that things are working out well. With so many dealers having that highway mentality of hard sales - that is not the case here. These employees - Victor, Betsy and George are invested in doing things properly. Give them a try and tell them I sent you.

Military member

1 de ene. de 2014

As a service member in the Navy who has recently returned from a combat tour in Afghanistan, I can tell you first hand that this dealership is very friendly towards military. Betsy Marrero helped my husband and me pick out a 2013 Toyota Highlander. My husband is also active duty military and they made us feel welcomed and appreciated right away. They were willing to work with us on the price and honored their word of a $500 military discount. Additionally, Betsy worked hard to make sure we found the exact model and color we liked for an amount we felt comfortable with. A lot of places say they are military friendly and it is often just for show. However, Toyota World in Newton and especially Betsy were willing to accomodate our needs. Coming home from a stressful tour overseas, walking into this dealership was very comfortable and not aggravating at all. Some dealerships we had dealt with seemed to lie to us or pressure us into buying a model they were trying to move off their lot. Here I felt like we were able to say exactly what we wanted and Betsy was truly a good listener. It is definitely a family place and I would not think twice about coming back here to buy another car. We love our Highlander and are happy with our purchase and our service that we received there. Spencer worked with us in finance-- he was great, too. Brian showed us the tricks of the trade in teaching us how to use our new vehicle, he was patient and respectful. Also, as USAA members (our bank for military), this dealership matched the advertised price and then some. Thank you again Betsy: our family is very thankful! You are fantastic!

Duane

6 de dic. de 2013

I had a great experience dealing with Toyota World. I had searched a long time to find a used Venza with all the right options. I finally found it through Toyota World's internet sales dept. The ladies in the Internet sales dept were helpful and responsive from the first inquiry and numerous emails and phone calls to get more info. It was a Toyota Certified Used vehicle so I knew it had to meet their stringent inspection process, but as an out of state buyer I had to rely on the word of the sales staff for the condition and description of the vehicle. My bank was very slow to get everything finalized with the financing and the staff remained patient through the process. I also couldnt make the 3+ hour trip for about a week after making the offer, and they held the vehicle for me as promised. I dealt with John Mayo to finalize the sale and I cant say enough great things about him. I took a rental car to make the drive and John was there to greet me as I arrived and stayed late about 10:30 pm until the last signature was signed. He even drove me to drop off my rental car. John Mayo was helpful, friendly, communicated well, honest, and went the extra mile to make sure I was satisfied. He even followed up after the sale to make sure I was happy with my purchase. I would definitely recommend Toyota World of Newton and would return in the future. The vehicle was just as described and was an exceptional price compared to the many others I had seen through my several month search. I am still extremely happy and satisfied with my purchase. The manager Bob Leonard and the entire staff was great. Dealing with guy like John Mayo was an added bonus. Thanks again! Duane Hilmar, Upstate NY

Angela P

4 de dic. de 2013

I was welcomed right away by John Mayo and able to test drive a new car within an hour. After deciding to lease, Jameson was able to make it work where I was able to afford it. Lastly, after signing all the paperwork and trading in my old car, Brian was very helpful in helping me get familiar with the specs of the car.

Chris Casciano

20 de ago. de 2013

Recently Susan (my wife) and I purchased a Toyota Highlander from Toyota World of Newton (TWoN). Our salesperson was Mike Yodice. Mike did an excellent job allowing us to select the car that was most appropriate for our needs. Mike was very knowledgeable regarding all aspects of the cars we chose to evaluate. His approach was low key yet informed; allowing Susan and I to make the best decision regarding the features of the car, while staying within the expressed price range. Mike Yodice treated us as a true professional; he is a fine asset to TWoN. We would definitely recommend this dealership to our friends and family. Chris and Susan Casciano

BARBOSA

13 de ago. de 2013

AFTER LOOKING AT CARS FOR 3 DAYS IN THE ROW, FINALLY WE HAVE MET LOU AT TOYOTA WORLD OF NEWTON AND HONESTLY IT'S BEEN A PLEASURE TO DO BUSINESS. THANK YOU LOU, I WILL SEND MY WHOLE FAMILY TO SEE YOU FOR AUTOMOTIVE NEEDS.

Peggy

3 de ago. de 2013

This was the 3rd Toyota vehicle that we purchased at this dealership. Mike Yodice was our salesman and he could not have been nicer. We had a very pleasant experience. We were looking for a car for my daughter. Mike Yodice was very respectful of my daughter. Mike Yodice helped our family this year with the purchase of a lovely Toyota Corolla. Mike Yodice was easy to work with, we never felt rushed or hurried, and he answered all of questions. We felt we were in good hands with Mike Yodice. It was a very pleasant experience. I would highly recommend Mike Yodice to my family and friends. Thank you Mike Yodice!

Vince C.

29 de jul. de 2013

Tony Bezzina was friendly, helpful, knowledgeable and did everything he could to make the deal. When a problem arose, he addressed it and solved it within an hour. He made a good experience great!

Dennis & Eileen

12 de jul. de 2013

My previous car (1998 Ford Escort, with 168,000 miles) died last week and I needed to replace it quickly. We decided on another Toyota, we had purchased a Corolla 5 years ago. We had had a good experience with Kevin Smith at Toyota Scion of Newton and started there. When we arrived we were told Kevin was no longer with them, so we had the pleasure of meeting and working with Mike Yodice. After listening carefully, Mike understood our criteria for purchase and set about showing us only those cars which met our needs. That showed respect for the customer and was quite refreshing. We had started by telling Mike that we were going to shop around but make a decision within 24 hours. He respected that also, wished us well and sent us off with all the information and paperwork we would need if we decided on him. He followed up with a phone call thanking us for coming in and offering any assistance we might need. After checking out the competition, we returned the next day and purchased our 2013 Corolla from Mike. He walked us through the paperwork as efficiently and expertly as he had done with the car, with the able assistance of Spencer Incera in Finance. It is a well run and inviting experience and we would refer any friends to them. Have to dash off in my new car now....

Tejeker

12 de jul. de 2013

Let me start with that I worked for several Toyota/other dealerships in my life being with them for about 15 - 20 yrs working in positions from receptionist to comptroller. And yes, I always let them know this whenever I went in to purchase a vehicle. My family and I were always treated with a shared respect for the business. Today I purchased my third Camry from this dealership, my second from Mike (it would have been my third from Mike but he was busy with another customer and a salesmen which I really didn't care for handled the sale). My husband purchased a 2001 Tacoma from Mike which our daughter was driving up until a few weeks ago (rotted undercarriage and gas tank) and now she will be driving my 2003 Camry. We have never had an issue that couldn't be handled in the years that we have been dealing with Mike and company. Always professional, always similarities to share with each other (turns out Mike's wife shops where I work and his daughter may be working with me in the future and I did not know this until today, and always a comfortable atmosphere. It is nice to 'shop' there knowing there is a 'small world' connection. I like knowing that people know people I know! I would and have recommended this dealer to many of my friends and tonight while I was showing my husband the car two of my neighbors stopped to congratulate me on my new purchase. Turned out that my friend Kitty had just purchased her new RAV4 from them on Saturday! Thank you for a wonderful experience! I love my new Carmy!

Jane from Jersey

7 de jul. de 2013

Mr. Mayo was very helpful in assisting me to decide which Prius best fit my needs, wants and financial limits. He is very knowledgeable about the Prius. He is definitely not the stereotypical "pushy salesman" type. Mr. Mayo even transferred my 2 child carseats from my trade-in to my new car. He's terrific.

Dan S.

29 de jun. de 2013

Lou Kosco was our sales representative and was pleasant, professional, informative, capable, and easy to talk to. Under Lou's guidance, our test drives were an informative tutorial on the operations and features of the 2013 Toyota Prius and for the 2013 Prius c models. Lou also made the subsequent purchase process as pleasant as possible. We appreciate his professionalism, and would recommend both Totoya World and Lou to anyone interested in purchasing a Toyota vehicle.

Talia89

28 de jun. de 2013

This is a wonderful dealership! I don't have the greatest credit, and I was so nervous that I wouldn't be able to get a car, but I Toyota World was able to work with the bank and get me into a beautiful red Corolla! I am one happy customer!

nakita45

28 de jun. de 2013

I had such a wonderful experience at Toyota World! I was able to roll into a new lease early and reduce my monthly payments! Everyone in the showroom was so friendly. I was able to make an appointment beforehand with someone in the BDC department. She was so helpful and was able to answer all of my questions before I even got to the dealership. I would recommend this dealership to everyone!

Janice

28 de jun. de 2013

I hate going to dealerships!!! They made my time much easier and it wasn't a stressful process. Great sales people and the ladies as well!! i will stick it out with Toyota!

ROSELYNN FROM HAMBURG

28 de jun. de 2013

Staff is wonderfull, everyone is friendly and knowledgeable. Great experience all aroud. Thanks guys. LOVE MY COROLLA

Kevin Cole

28 de jun. de 2013

Excellent experience to say the least, came from Town Toyota after the manager there jerk me and the wife for two hours. Our salesman at Toyota World of newton took it personally to take care of us as if we were family. Thanks to sales manager Bob who made this all possible and the General Manager who has a wonderfull staff. We will send family and friends there. Thanks for everything.

Ron B

25 de jun. de 2013

I dealt exclusively with Mike Yodice and will continue to when I purchase my next Prius Plug-in. He had a vast, accurate and complete knowledge of this car even before the first Plug-in arrived. He very patiently explained the car and answered every one of my questions--accurately. The questions were not all easy ones either, as my background is mechanical engineering and airline pilot. He is not a typical high pressure salesman which I cannot tolerate. He seemed as excited about the car as I was. When the car arrived, he spent several hours allowing me to push the buttons while he explained how to set up the Toyota Entune, the Sirius XM radio, navigation, voice activation, etc. With his help and patience Mike and I set up everything necessary. That night and the next day I read the manual to review what we had done the day before. Toyota & Toyota Scion World of Newton are vary fortunate to have Mike Yodice as an employee.

River Runner

21 de jun. de 2013

Anthony Steib was very friendly and extremely helpful in taking care of details when I bought my used car. He went out of is way to be sure the issues that surfaced with my certified used car were resolved.

Jacquief

21 de jun. de 2013

I had such a great experience I told my mom to buy a new Toyota. I will come and get my next Toyota here!!

Matthew Iatesta

20 de jun. de 2013

Anthony was extremely helpful and very easy to work with on the purchse of our leased Highlander. He let me dictate what i wanted. Great experience would highly recommend toyota world of Newton.

CompletelySatisfied

19 de jun. de 2013

I can't say enough positive things about your salesperson Mike Yodice! Mike realizes how to listen to customers, to find the perfect vehicle. Even though I was looking for an economy vehicle, Mike took the time, to find the exact car I needed. No pushy tactics, no switching of the numbers he quoted me from the beginning and took his time with every question and concern I had. i also would like to thank his sales manager, Bob Leonard for keeping his word on the price of my trade. I had been to other local Toyota dealers and had to fight my way into their "rundown" showrooms, after being heckled by a half a dozen salespeople hanging around the smoking lounge outside their entrances. This showroom and customer lounge is immaculate, like walking into a resort in Aspen! There are "No" crowds of hoodlums badgering you as you walk into ToyotaWorld, yet I was greeted in a friendly, low key approach and asked "How may I be helped"! To the owners of ToyotaWorld, you have a magnificent team, or friendly, professional staff, who can make you feel at home, with great customer service, like your sales professional, Mike Yodice! I will definitely be back to service my new Yaris with you and tell all my friends and family, about this unique, friendly dealership! Thank You!

Happy Buyer

19 de jun. de 2013

Sales Associate was very knowledgable about the vehicle and had answers to all questions asked about the vehicle. He took his time explaining everything and did not rush us or pressure us to buy a vehicle. We ended up being there for five hours between test driving and asking questions. It was a pleasure to work with someone who wasn't just pressuring you into a sale and made sure you were happy and satisfied and felt comfortable with the decision to buy from them. We were given the tour of the entire facility and met associates in the Parts Department and Service. Everyone was very friendly and answered all of our questions. Their Service Department is also open seven days a week so scheduling service will not be an issue working around our busy schedules. I would definitely recommend this dealership and John Mayo.

Kailas Ghayalod

18 de jun. de 2013

We couldnt be happier with the level of service we got from you. At this rate, you can rest assured to have us as your regular customers hopefully for years to come. Thanks again.

Laura

18 de jun. de 2013

When I originally went to the dealership it was to fix my car at the Service Department which I had purchased from this dealership. Unfortunately my car had problems where I decided that I would have to get another car. I was upset that I had to say goodbye to my car. My household had purchased 4 cars from this dealership and was in the process of purchasing the 5th. Chris Young greeted us on the lot and turned out I was his first customer on his first day. He was sympathetic with my dilemma and understood my situation. He did everything in his power to make it as smooth as possible. There were a few bumps beyond his control with my trade in of my car which caused distress. We were on the lot all day trying to find something that I wanted. Chris was working with one Manager that I don't recall who that was that really couldn't make me happy with my trade in. Later in the day I encountered Wesley Mancias; who noticed I was upset with something and came and sat with us to discuss with us why we were upset. I explained to Wesley my concerns and he understood why I was upset. he immediately said he would fix my problem with the trade in and we came to an understanding that we agreed upon. He instantly fixed what was upsetting me and continued the purchase of my new car. I started out very emotional about the situation of having to buy a new car. Chris and Wesley did ease my mind. i would recommend them to my friends. Toyota reputation speaks for itself; but Wesley is an asset as a Manager.

Tony

8 de jun. de 2013

My wife and I have owned only Toyota's for the past 18 years. We've had some decent and some terrible experiences through the years at various dealerships. After being referred by a friend we went to Toyota World and had the best experience we've ever had. From the moment we walked in until we drove off the lot in our new Highlander we received Grade A service all the way from the entire staff. Mike Yodice offers EXCEPTIONAL, pressure free assistance. We will definitely be going back to Toyota World for our cars from now on. Thanks guys

Mario0607

7 de jun. de 2013

I went to Toyota World in search of a used Tundra. I was introduced to Lou Cosco who showed me a few Tundras that were out of my price range. Lou said that a 2002 Dodge Ram 1500 in my price range was on the lot earlier in the day but was moved to a different dealership but he took my number and said he would call if a truck in my price range came in. By the time I got home, Lou had called and said they were bringing the Ram back if I wanted to look at it. I went back and it was perfect. A test drive revealed some mechanical issues and after negotiating an acceptable price with Wesley Mancias, I agreed to buy it if repairs were made. They immediately took the truck into service and in 2 days they addressed and repaired all of the issues plus a few more that they had discovered while doing so and I drove away in new to me truck. From start to finish, they addressed my every need and kept their word on anything that they said. They were all very professional and friendly and I felt that they had my best interests in mind during the whole process. I would like to thank Lou Cosco, Wesley Mancias and Bob Leonard for making this a painless and enjoyable experience for me. I will definitely recommend this dealership to friends for either a new or used car purchase.

ZIGGY BIALY

5 de jun. de 2013

I CAME IN TO TOYOTA WORLD OF NEWTON TO LOOK FOR A USED CAR AND SALESWOMAN SHEENA WATKINS MADE ME FEEL AT HOME. AT THE END I LEFT WITH MY NEW CAR. VERY HAPPY, I WILL TELL THE WORLD ABOUT THE WORLD. THANK YOU.

KGreene

5 de jun. de 2013

My salesman,John, was great! I wasn't sure if I was going to lease a new vehicle or purchase my leased vehicle. John presented me with a few options and helped to facilitate a deal that worked for me. This is the 4th Sienna that I have leased from this dealership and I wouldn't go any place else. The sales staff are great but more importantly their service department is the best!!

Sav

1 de jun. de 2013

Went in to trade our corolla, stated where we wanted our payments to be. Couldn't get them there!!! Came back with their advertised specials which they said was a typo & couldn't/wouldn't honor it! The salesperson told my husband "he's heard this happen before". On my way back I called & spoke to a manager Bob telling him how dissatisfied I was with the situation & trying to figure it out. Unfortunately, he didn't even have the decency to call me back. Luckily, the brand new sales person did w/ a recommendation for a new dealership. Thankfully, Sussex Honda was able to get us in a brand new Civic & made the payments w/ no hassles or run around. On a positive note, service did fit my Sienna (which I purchased at this dealership) in for an oil change & got it done fast for school pick up. Sadly, after the TERRIBLE experience & turn off today I hope to get rid of my sienna ASAP or use Towne Toyota in Ledgewood for service where they said they would honor Newtons ads!!!

Craigsok

20 de may. de 2013

I have purchased many vehicles in my lifetime and I have to hand it to John Mayo and the sales team at this Toyota dealership. They have met all of my expectations in the sales department so far and my wife is very happy with her car. The sales department followed through on everything they promised and went clearly out of their way to please us by traveling over 100 miles to get us the car we wanted. I am not an easy sale in any way and if they satisfied me, I'm sure they can do a great job with many others.

James D R.

14 de may. de 2013

I often call for an appointment the day I need work. They always take care of me. When my tires need to be replaced early they gave me credit for 50% of the cost. I love my Toyota, this is my second Camry and I have had two Rav4's all were with high mileage and high value when I turned them in.

Mary Eileen

13 de may. de 2013

I like the fact that every time I need work done it is always explained to me and sometimes even shown.

LYLYA DANNY

11 de may. de 2013

STAFF IS FANTASTIC, THEY REALLY KNOW HOW TO TALK AND DEAL WITH PEOPLE.LOUIS KOSCO WAS MY SALESPERSON AND TOOK CARE OF ME LIKE A PRO THAT HE IS. BOUGHT A BRAND NEW TOYOTA RAV-4 AND LOVE IT.

MICHAEL SGOUROS

10 de may. de 2013

THE STAFF IS AMAZING VERY HELPFUL... WELL WORTH THE DRIVE FROM NEW YORK... THANK YOU NEWTON TOYOTA!!!!!!!!!!!!!!

mr. edward sheldrick

10 de may. de 2013

Salesperson Chris Karangis was exceptional, he got me the car and the deal pressure free.

Too many bad things going

19 de abr. de 2013

I looked at a vehicle here (and spoke with a salesmen) but received a beter offer at another dealer. Afterward, Toyota issued another recall and I heard from a friend that this dealer is not honest. I am very happy that I found another vehicle and didn't buy a car form here.

Lied To

16 de abr. de 2013

This dealership states that they value you as a customer which is not true. They value their bottom line and thats it. They are liars and don't stand behind their word. Buy elsewhere!!!

A New Fan

1 de abr. de 2013

I am a new customer to Toyota World of Newton. We have had service at other dealers, but this dealer is the best. From the time we entered , we were greeted and helped immediately. Appointments are easy to schedual, and the time is takes to service our vehicle is very convenient for our busy schedual. Thank you for all of your help, and we look forward towards our visit next week for our next service appoitment.

Jim P.

22 de mar. de 2013

I've purchased many cars over the years and the sales staff made the process quick and simple.

A Real Fan

21 de mar. de 2013

I have been a customer of Toyota World of Newton for the last 8 years. We, my husband and I, are on our 4th. vehicle from them. Besides getting a great deal from their sales dept., we feel Service is as important, if not more. Well, we never have to worry when we bring our vehicles in for service, (maintenance, really, since they are Toyotas, and rarely need service) At any given time, we are greeted with a smile and treated with the upmost respect. You can tell their service team is quite educated in the maintenance of all Toyota models. With all to worry about in every day life, thank god I never have to worry when I bring my vehicles in for maintenance at Toyota World of Newton. Thank You Chris!!!!! Bonnie Bello

carguy111

19 de mar. de 2013

!. Vehicle was last serviced by this dealer on February 8th, 2013. Since that time, and this could be purely coincidence, I have went from 53 mpg to 43mpg and still dropping. I brought it in today 3/19/2013 to diagnose the problem and they said nothing is wrong and that is normal. 2. When I pull into thier garage for service, I am usually greeted friendly right at my car door. I sat there and nobody was around but Vinny Scuralli is watching me from inside the service office. I get out of the car and stand around for a minute. Still no greeting and Vinny is stil staring at me from inside. I finally walk in and he gives me no greeting, no smile and says nothing. I say I have a 9:30 appointment and he checks me in like a robot. He tells me to come back out after 15 minutes and says nothing is wrong and sends me on my way. 3. I called the complaint line for Toyota corporate and they were like robots too and ended up pointing me back to the customer service manager at the dealership. They said that person would call me back within 3 days!!!!!!!! Unless this is resolved within 24 hours I will never buy another Toyota again and I will never use that dealership again. It is absolutely incredible that you can lose 10 mpg on A HYBRID, with the mpg continuing to dive and not only can they not resolve the issue they show no concern nor people skills at all.

Brian

17 de mar. de 2013

Well I called and left you a message with my phone number 5 days ago and I haven't heard from you. Ironic that you don't do what you say. I see a pattern developing with you and your terribly run company! People please listen: these people are dishonest and you should avoid doing business with them at all costs!

Bad experience

8 de mar. de 2013

I have never seen a business operate as poorly and unethical as this one. I am telling everyone I know to be careful if considering buying a car here.

Disappointed

8 de mar. de 2013

I do not suggest doing business with this dealer. They recently reneged on a deal and told me later that there was nothing they could do. The salesman was actually great, it was upper mgmt. that reneged on the deal. The most disappointing and unethical business transaction I have ever experienced.

Ishri Prashad

7 de feb. de 2013

I spoke to an online agent through cars.com and I was able to ask questions and get more information about the vehicle I was interested in. I wasn't being coerced or forced into doing anything and the person helping me was understanding. I told him that I was shopping around and that I was not in a rush to purchase and he respected that. The person I spoke to online was William BJ Wyss, and he was of great help. I would recommend others speak to him on their interests at Toyota.

jason1119

3 de jul. de 2012

The place was FANTASTIC. They got me the deal that worked for me in a quick amount of time. When I went back for my first service everything was explained including expected waiting time and they far exceeded any expectations. I would definitely recommend them to any and all

captain

14 de jun. de 2011

Drove 1.5 hrs, shopped for almost 2hrs, received a rediculous lowball wholesale price for my trade and a higher than advertised internet price on their car by $1500. This was very upsetting seeing that I called and talked them about the price before I began my 1.5 hr. drive! Left me with that "I hate salesman" feeling again. I will let everyone I come in contact with know about this dealership.