j

30 de ene. de 2015

Having shopped for about a month, I finally purchased a vehicle at Trapp. While other dealers had sales gimmicks and was not always open about the vehicle and its condition, Trapp salesman, Joey, was a truly pleasant and down to earth person. He shared what he knew and did not hide any condition on the truck that I purchased. He even told me where slight imperfections were that I had not noticed on the vehicle. Additionally, there detail department needs to be commended as the truck was really cleaned, not just what you see but also what is behind and underneath what you see. It was worth the drive to Houma.

ljohnson01

25 de sep. de 2014

I made a complaint about Trapp Chevrolet in August 2014. The sales Manager Randy Bourg called me and practically beg me to write a good review after he assured me he had taken care of the problem. He also told me he would refund me for a full tank of gas if I would write another survey. He had the Marketing Mgr (KIM) to send me another survey and upon him receiving the updated survey, he would honor the free gas that he begged me to take. It has been 3 weeks since the updated survey, I have called him numerous times and he has yet to comply with what he called my phone several times to "make right" . These people would do anything for good survey, However, they forgot i can turn to social media. I would NEVER EVER PURCHASE A VEHICLE WITH THIS DEALERSHIP EVERRRRRRR .

Willard Beals

25 de abr. de 2014

Katie McCoy was excellent And she worked hard to earn my business

dbogen

6 de abr. de 2014

Have you ever met someone and things just didn't seem to click? Now don't get me wrong, most of the time it's no ones fault. This was my experience with Trapp. While looking for a used car for my wife, I scrolled onto Trapp of Houma LA dealership to review their inventory. This wasn't my first time dealing with Trapp my wife purchase a vehicle from them a few years ago and I was hoping to do the same.Before I get into my story, let me warn you. I am not a easy person to please and while quite and polite on the outside I'm very calculated and observant on the inside. Having said that, I visit the dealership after doing research online for a few months, I had settle on two suvs, the Cadillac Escalade and Lincoln Navigator. My first day at the dealership the salesmen showed me a Escalade and then ran my credit, the usual stuff, the regular business. After running my credit ( a hour later sitting by myself). I was told my credit score was low and I needed to put down a large down payment. The salesmen than told me he would have a finance specialist call me the next day, to see if something could worked out. That next day never came, I was the one emailing and calling the dealership days after my first visit to inquire about the deal. Finally the salesmen replied back to me, giving me the same news. I would need a large down payment and the car would be finance with high interest rates. Needless to say I was not prepared to make that deal. I told the dealer I would revisited the issue after I receive my income taxes.As I stated I am a calculated person. Here is what the dealer didn't know. He didn't know that my I knew what my credit score was, since I had paid for them in advance. He didn't know that I had already dedicated my tax return to the purchasing of a vehicle, which would be a large amount to keep my notes down. He didn't allow me to explain that my score would be probably seem low but it was incorrect. He didn't know I had a dispute with my mortgage that affect my score, however in the folder I carried was a letter from my mortgage vowing to clean up my credit since the dispute was resolve. He didn't know that I was already approve by four other dealerships all waiting on me to return with my taxes.These unknown could have only been realized through conversation. The other dealers called me non-stop making a effort to keep up to date with me and gather new information, they made me feel as if they really wanted to put me in a car no matter what. In hind sight the dealer at Trapp did nothing wrong, he wasn't rude or impolite. I just felt he was missing that drive or passion, I didn't feel he was going the extra mile. I placed myself in his place knowing there's a limited amount of time in the day and your pay depends on what you sale. If the first few banks denied a person and he don't have a down payment at the time I probably would have brushed him off too. However with a little more effort and research he would have discovery why I had chosen Trapp. I pick them because my wife purchase from them, my father, my Uncle Henry and a personal friend from church. I was connected to four of their pasted customers, I figure that alone would have warranted another look at my file.A month after my first visit I was ready to purchase. I Visited all the dealerships inventory online again and discovery none had a car to fit my needs, except Trapp. By this time the Escalade was gone but there was a Navigator on the lot that caught my eye. After doing my research I once again visited Trapp. Since the salesmen name was on file for me I decided to give him another chance. So here I was check book in hand ready to test drive the navigator I was met with more waiting, the sale person assign to me had left for lunch. So Here I was standing outside by the car with a different salesmen. I must say even though I wasn't his customer he took care of me, while I waited. He showed me the ends and out of the car and took me for a test drive, instantly I was in love with the the vehicle and had to have it.The salesmen waited with me the whole time, talking bout friends, politics and family( all of my favorite subjects I might add). This went on until my first salesmen returned. So here we were again I had a check and I was prepared to write, anything to get the Navigator. But now I was being told I need more proof of income ect and that He couldn't help until the fiance guy come in.I couldn't believe it, he had the same information from the first time when I applied for the Escalade, what had change? Needless to say I was tick off a little bit.When Monday came I was done playing around and went straight to the special man, Tommy Benoit Finance Manager. It was Tommy who sold my wife her first car from Trapp, he was just a salesmen back than but now he was in management. I explain to Tommy what I wanted, he told me what I needed and by that afternoon, he had me approved and next day I drove off in a 2008 Lincoln Navigator.Tommy Benoit was so good he reviewed my credit and was able to catch where my bank had revised my mortgage payments. I was able to place a lower down-payment down then projected on the Escalade and my project note was lowered by 110.00 . Tommy not only lower my note and projected down-payment, but he cut the interest rate by more than half. All of this happen because he was motivated to place me in a car and he allowed me to share what I wanted. Because Tommy wanted to see me happy he went the extra mile to do what was best for me.So maybe me and my first dealer didn't connect, Tommy more than made up for it. The only disappointment I had in the end, was the Gas tank was not filled. I also thought he could have offered me a year or six month subscription to sirus radio. Maybe after someone read this I will receive a call on tomorrow. (hint , hint ). Thank you Tommy, they should place a statue of you in the front of the building.

Donald Bogen

10 de mar. de 2014

I was somewhat disappointed when I went to trapp. My sale rep met me at the door and asked what I was looking for. I had already notice the 2005 escalade on their site so in told hi that's the car I wanted. I pick trapp to buy my car from since my wife, my uncle Henry, one of my best friends and my dad all brought cars from them. However my experience wasn't the same I went in knowing my credit score, (provide by a service I paid or) and pre approve by two lenders. So image how shook I was when the dealer told my more score and placed I at 20 points lower then what two three other agencies had place it. To top that he left me in his office for a hour while he ran my credit through the banks without out coming check back on me. The lenders who pre approve me required a down payment of 2100. Which I put up 500 cash and a trade it. Again to my surprise the dealer said he would only give me a 1000 for my car and that the banks wanted me to put down 5,000 for the car I picked out. He then proceeded to tell me that my credit wasn't that great but there was a guy who works on special loans like mines and he would give me a call in the morning. That call never came in fact I had to contact them on three occasions before I received a call 3 or 4 days later. T top it off the dealer said I'm sitting here now with your loan and we can't do anything with out a lager downpayment. I tried to explain that I would be willing to put the down payment down when I get my taxes only to be told in a nasty voice I hope the car still her by than. Now I know dealers can't waste their time on every person wanting a car but don't have t b e resources. But my resources was on its way and I already e day had several banks ready to lend me a loan. My experience was totally different at another dealership in the same town. First off the dealer never left me alone , He reported back to me every step of the process second they offered me 1800 for my trade in. The down side was they didn't have a big enough car on their lot to fit my price range. The dealer bent over backwards for me and when he learn about my taxes he told me to keep checking back with them until they get the car I want. So now I'm closer to getting my taxes and face with a choice go to the place where family and friends brought and where the car I wanted was or buy another car on the other lot. I have to make up my min within three weeks.

Sam

12 de oct. de 2013

I had the oil changed and the young man greeted me, asked if we had the plan, then let me go to the waiting area. The coffee maker is awesome, and in 15 min my car was ready. It doesn't get any better than that!

ctalafayette

3 de sep. de 2013

My Cadillac was taken here because car was stalling while driving. The tech. at location stated that there was water on the fuel rail and also changed a fuel filter. 2 days later car is doing same exact thing is was doing before. Charged over $300.00 dollars. Car could not be driven back to Trapp and was brought to another dealer closer to home. Found out car was low on oil. and need a couple of quarts of oil. My issue with Trapp is did his mechanic even check the oil dip stick or let my car sit a cool off and call me after tell me it was ready and fixed .That is poor service and poor customer relations.

Solomon

16 de ene. de 2013

We were looking for a used suv/minivan. And It was through a good friend we got in touch with Al Boudreaux at Trapp. He treated us as family and gave us good info on the available vehicles and even let us show the one we liked to our mechanic and with this great customer satisfaction and the vehicle...we did not hesitate...We got the vehicle and we are loving it!!! Gave a better rate than our bank! Added to the additional discount, they filled the gas tank full! For our next one Trapp will be our first choice!!! People don't grow big in one day it takes quality combined with customer satisfaction!!!Good Luck with shopping cars.

Phil daddy

23 de nov. de 2012

Had a good time spending Black Friday at trapp. Staff excellent, much help, and very nice!

jessyborne

19 de sep. de 2012

Great service very please with dealer I'll cone back

quality & value

21 de ago. de 2012

This is my 3rd purchase and it is always a pleasure. I live out of town now but I still come back home for the great service.

My First New Car

28 de jul. de 2012

My experience here was a good and positive experience for my first purchase of a new vehicle.

ST Rider

10 de jun. de 2012

Everything & everyone involved with the purchase of a 2012 Camaro was great.

Coach

29 de may. de 2012

Never a problem or hassle at Trapp. The free coffee is also a plus.

drfontenot

19 de mar. de 2012

I have had the pleasure to have Margot as my service advisor on more than one occassion. She is very friendly. She is helpful and knowledgeable. Margot gets me in and out quickly and that helps with my work.

Camaro Guy

10 de mar. de 2012

My experience with Trapp was a little below average. Due to my inability to actually be there and see the car. But thats just about where it stops. The car salesman could only do so much for that reason. But he did try. If I can see another deal on Trapp Cadillac Chevrolet I'll definetly try a little harder.

Desiray0520

7 de ene. de 2012

The staff bent over backwards to help me and my wife find a vehicle. They really made us feel at home. The dealership was a wonderful environment to be in.

CleverFoxSolutions

13 de nov. de 2011

What can I say? I went to Trapp looking at the New Sonic that recently came out. I was looking for a affordable car that would get me great gas mileage and be the first car that I purchase. I recently last year started my own business and with help of my family they purchased me a used Ford Ranger (Which I hated and loved at same time), but with gas prices rising and with future work coming into the picture, that would make me have to drive to Lake Charles. It was time for something I wanted. I wanted something that was original and to my liking. I wanted to also find a way to build my credit. I spoke with Mr. Reece at the dealership looking at the Chevy Sonic in Hatchback and Sedan form. I be honest the rear of the hatchback I hated. But the Color I loved. Looking at the sedan I love the design of the car.. Just wanted the Same Color as the hatchback. Metallic Orange. After talking, asking about different things with Mr. Reece. I knew then that this was my best choice. I didn't feel pressured, I felt amazed that he got the car I wanted in less than 24 hours, and made this dream of mine amazing. Tommy also understood that I could by the car outright but, because I am 23 years old and dont have a credit score that I wanted to build that credit. Tommy helped me get a amazing interest rate that wouldn't kill my bank and help me on my way.The only problem is when I wanted to put a down Payment. It seem like for that 45 minutes that they didn't want my money. But now everything is good and I have the Car of my dreams!

kstpe

5 de oct. de 2011

I used the reviews from this website to find a salesperson I wanted to deal with, since this was my first Cadillac purchase from Trapp. I asked for Chris Benoit because of his length of time at Trapp and his positive reviews. I didn't want someone who just started with Trapp and may be gone next time I need another purchase or service on this one. Chris was GREAT. He took care of every detail and request, and did so faster than any dealership I have ever done business with. Chris was not pushy, he knew his products and helped me analyze every option. He worked hard to get me the best deal. I checked around and he DID get me the best deal. Great Job Chris!! Thanks Kevin and Angel St.Pe'

BrenScot

6 de sep. de 2011

Very nice and helpful people. When I buy again I will come here and tell everyone I know about my great experience!

MIMIFIN

4 de jul. de 2011

The salesman and managers of Trapp Chevrolet in Houma, LA were very helpful in my decision in purchasing the 2011 Equinox. There was no pressure to purchase from them and they were very thorough with each option of the SUV.

Big D

1 de jul. de 2011

third car I purchased with Chris Benoit and Trapp always have been very well satisfied

Big D

30 de jun. de 2011

This is the third car I buy from Trapp and I was very satisfied each time

LJBOUDREAUX

4 de jun. de 2011

WE WERE INTERESTED IN THE CADILLAC SRX. TODD ADAMS SHOWED US ALL THE FEATURES OF THE SRX, TOOK HIS TIME AND ANSWERED ALL OUR QUESTIONS. TRADE IN PRICE WAS GREAT AND WE MADE THE DEAL. VERY SATISFIED WITH THE SRX AND HAD A GREAT EXPERIENCE AT TRAPP CADILLAC CHEVERLOT.

knelson13

27 de may. de 2011

Great sales person. Great atmosphere. Everyone was very accommodating. They took me seriously and listened to everything that I wanted and gave me exactly what I was asking for. Treated me like I was the only customer there, when they were actually extremely busy. Apologized if I had to wait. Overall greatly satisfied. Chris Benoit is great as well as the financial rep Randy.

theeppersons

25 de may. de 2011

We're a young family from Gonzales, LA with very limited credit history. We tried just about every dealership in and around Gonzales with no luck. I was very hesitate when we were referred to Trapp Cadillac Chevrolet by a family member. Why would we drive two hours just to get the same run around as we're getting from dealerships in our area? We talked about it, and decided to give it a try anyways. It paid off! We weren't expecting to drive off the lot with anything but our 2006 Pontiac G6 but instead of the normal run around Robert and the rest of the Trapp family went out of their way to make our trip worth it we drove off the lot in a 2011 Chevrolet Cruze! I recommend Robert and Trapp Cadillac Chevrolet to anyone and everyone. I can't even begin to thank them enough.

trapp69

19 de may. de 2011

after the car was tuned-up, the car ran worse. the repair shop had no interest in fixing the problem, the were more concerned with me leaving than trying to fix the problem. I can not believe that this dealship has scored a 4.9 out of 5. Sounds like some of the reviews were made up.

JToups

18 de mar. de 2011

When I walked onto the lot, I was only looking to get an idea of what was available in my price range. I was not necessarily even planning on test driving that evening, but Todd and was so friendly and laid back that I didn't feel pressured. I pretty much made my decision that night and closed the deal a couple days later. Todd and the entire sales team were so helpful and pleasant to work with throughout my experience! I will definitely be returning to Trapp for service and for future purchases, and highly recommend them.

Jerry Hiltibidal

27 de ene. de 2011

Seen car on Internet, contacted dealer with questions. They answered questions promptly and set up viewing time. Worked with us on price. When our financing did not work out they were able to set up financing at same rate. We were in and out in a matter of a couple hours.

bayouboys

28 de jun. de 2010

Mike Liner was the sales person that I used. Although, he was new at his position he worked very hard to please me. That's customer service!! We did not mind the wait.Shortly after my truck had to be serviced, Trapp's service crew did a great job at getting me in there and getting the job done. Thanks again to all the service crew, twice they made it possible for me to get back on the road.Keep me rollin' Trapp! I paid cash for this truck 28k and some change! Now, I need it to stay on the job!!Best Regards,Jake Crifasi

soileau

19 de may. de 2010

I would just like to say that I was very impressed with the way I was treated during my recent buying experience at Trapp. Todd Adams greeted me before I even walked inside. He made me feel very welcomed and comfortable; he was extremely patient and helpful in getting me the EXACT vehicle I wanted. Clay LeCompte was also very kind, knowledgeable, and thorough with the paperwork portion of my purchase. Not once did I ever feel pressured, and all of my questions/concerns were addressed with total expertise and professionalism. I was completely satisfied with Trapp, and I have been bragging about my experience to all of my friends and family ever since. Oh, and I absolutely LOVE my new Cadillac! Thanks!

tildogg

9 de may. de 2010

This was the fourth time I bought a car from Trapp,but it was my first new car purchase. I bought the car on April 5th,Todd Adams had a dentist`s appointment that day but still came back in time to help me set up my On Star and answer any questions I had. He also talked me through all aspects of my purchase and showed me a lot of options on my car I didn`t know were there. Todd is an exceptional salesman and I`d highly reccommend him to others. Also,he showed me a car with a better deal,which I eventually bought.I had dealt with Randy Bourg on my last purchase and he was just as friendly and helpful then as he is now. When I buy another vehicle at Trapp,I hope to deal with Randy and Todd again. Both are great people and totally professional.

alou1926

21 de abr. de 2010

I chose this dealership mainly because of their price as compared to the other dealerships in the surrounding area. I liked their professionalism, without hardpressure, and their knowledge of their products. Melissa and Stevie were very helpful in fulfilling my needs. Stevie, our salesman consultant, was extremelyknowledgeable of all the ins and outs of the car I purchased, 2010 Cadillac SRX.He explained to us, very thoroughly, every feature of the car until we understoodhow they worked. I would not hesitate for one moment to recommend this dealership.

halostang

8 de abr. de 2010

I was very satisfied and appreciated their speedy efforts!! Todd was very informative and a great sales man! I also felt that the dealership really wanted my business and sincerely cared about satisfying my needs for the perfect vehicle. I would definitely buy from Trapp again in the future. Had a really great experience.....Thanks!

rechalbear

8 de abr. de 2010

In past purchases with Trapp Chevrolet, we have had great parts and body services. The staff in most cases greet you with a welcome. Our questions and services have been handled in a quick manner. When shopping for vehicles and comparing, Trapp Chevrolet's staff is always willing to go the extra mile to try to give us the best price for trade vehicles. They have on several occasions located vehicles in other locations and had them transported here to meet our preference.

aljhebert

3 de abr. de 2010

The whole team was great. I felt like I mattered from when I walked into the door all the way through me leaving with my new truck. I left with a feeling of satisfaction that stayed with me throughout the whole day. I normally end up with buyers remorse, but this time I stayed satisfied. It was a great experience and I look forward to giving them more of my business in the future.

TGLAXNER

24 de mar. de 2010

MY HUSBAND AND I PURCHASED 2 VECHICLES FROM TOMMY BENOIT. WE'RE TOTALY PLEASED WITH OUR EXPERIENCE FROM THE MOMENT WE WALKED THRU THE DOORS TO THE SIGNING OF OUR PAPERS. I LOVED HOW TOMMY, KENNETH, AND CLAY MADE US FEEL LIKE WE WERE VIP'S. WE COULDN'T HAVE ASKED FOR ANY BETTER TREATMENT THAN WE RECIEVED WITH TRAPP.

D_cypher

16 de mar. de 2010

We were looking for the right car that met our needs. We spoke with Terry and told him what we needed. He found the perfect car for us with a great price. He made sure that we were happy with our car, and if we had any issues he was more then willing to help and very friendly to deal with.

Sa_Easton

16 de mar. de 2010

We were shopping for a long time and had bad experiences with car places before. Trapp made us feel like part of the family. Everyone from the receptionist to the salesman Terry to the financing agent (a lady) was nice and helpful. Thank You we will be back

lindsay478

16 de mar. de 2010

No one has ever worked harder to get us in a car than Terry. He constantly had us in mind when new cars would hit the lot until we were finally in one. Terry is friendly, personable and professional. The next time I am in need of another vehicle, I will be calling on Terry & Trapp.

jame

15 de mar. de 2010

Our dealer was personable and easy to communicate with. His knowledge and understanding coupled with his consideration of our want/needs and surpassed even our high standards! Even his follow-up demeanor and relations after sale are superb. He makes the nerve racking task of having to attain a new vehicle stress free! Heather in the service department is just amazing! We continuously bring our car in for maintanence and she is always taking care of our issues. We know that our car and our welfare our in good hands when we come to Trapp. We refer nearly everyone we know there. Trapp has made life-long customers out of our family!!

leznurse63

15 de mar. de 2010

Terry was my saleman and he was very friendly and knowledgable about this vehicle. I'm looking to purchase this vehicle in the near future and Terry will definitely get my business. He wasn't pushy or tired to get me to buy something on the spot when I wasn't exactly sure yet.

doogierm

15 de mar. de 2010

My husband and I were interested in the 2010 SRX the first time we saw it in the lot at Trapp and had initially talked to Joe, Jr. about it's features, price and service. We knew that was our next vehicle and waited patiently to decide when to buy. On our second visit we were introduced to Adam Sartele, and he walked us through the features and options that were available. Adam was always patient and helpful in our decision on what we wanted. We were offered the right car at the right price and we couldn't be happier, love it. Adam and Joe,Jr. went through instructions on all the extra features the SRX has and gave us confidence in moving into the 21st century options the SRX has to offer. To Adam, Joe Jr., Ray, Clay and Robert thanks again for your help and encouragement getting into this beautiful Cadillac SRX.Lillianne & Roy Douglas

sgriffin04

15 de mar. de 2010

I visited Trapp with a friend and was very pleased with the service. Adam was wonderful and I plan on buying my next vehicle with him. I was also pleased on how Anne-Celeste handled all the finance. We had some questioned and Clay and Tommy was helpful with answering all of the questions. The whole staff at Trapp is very friendly. I will recommend Adam at Trapp to all my family and friends.

James Griffith

13 de mar. de 2010

Very helpful in and it and easy transaction, had paperwork ready and I was only at the dealership a few minutes. I will buy my nexy aucto from the same person Ricky Murphy. Had some warrenty work done and I tell you they did a great job and I really appreicate the loaner car while mine is in the shop.

jdupre31

12 de mar. de 2010

Joe was extremely professional and helpful throughout the entire sales porcess. We would reccomend him to any of our family or friends! He guided us through picking the right vehicle, and through the financial aspects as well. He also checked in with us after the sale, to be sure we were satisfied. He seems to go above and beyond, and it really shows!

badgrass

12 de mar. de 2010

Joe Blanchard Jr. is a fabulous salesman and excellent person! I would highly recommend him and Trapp Chevrolet to all my friends and family. He went beyond the call of duty, helping with service and staying late to make it convienant for my schedule.

kkmazur

12 de mar. de 2010

The service we received when purchasing our vehichle was awesome! We weren't expecting to go home with a new vehichle, but we did! The trade in went well and before we knew it we were owners of a new vehichle. Joe blanchard Jr., our salesman went out of his way to meet out needs!

wjfrem

12 de mar. de 2010

This is my fifth vehicle from Trapp in Houma and four of them have been from Chris Benoit. He is extremely knowledgeable of the products and went above and beyond to help my wife customize the vehicle she wanted. He special ordered our vehicle and had it ready on the date that he promised! Chris is an asset to your dealership and will be the salesman that I will continue to do business with in the future!

mulatto985

11 de mar. de 2010

I was treated very well. It was my first time at Trapp and i am very pleased with my service and the way i was treated the momment i walked in the door. I will definitly use them in the future. They helped me out in every way possible to get me into a nice vehicle in my price range.

rjvito

11 de mar. de 2010

I've all ways have good service. Friendly staff always had all my questions answered.I have been satisfied with all mechanical and body work performed.Price is great just what I expected.Would recomend Trapp to friends and family for a new or used car.

Cathy Gills

10 de mar. de 2010

I was not treated like "just another stupid woman" by anyone that I spoke with at Trapp like I have been at other dealerships. Everyone was kind, courteous, and professional, especially my salesman, Ricky Murphy. And the hot chocolate was a very welcomed treat on a cold day!

carl bundy

10 de mar. de 2010

I have been treated with respect and courtious the staff is allways ready to help out with any problem even if it isn't in there department There are not pushey in any way working with them isn't stresfull at all. I will always shop there first in the future.

krissirichard

10 de mar. de 2010

My family and I have purchased vehicles from Trapp Chevrolet for many years. I always get excellent response and service from the people there. During the last few years I have bought mostly from Joe Blanchard Jr. He does a great job and I have sent many family and friends in to see him. Every person I have refered has purchsed a vehicle from Joe.

tessieadams

10 de mar. de 2010

I have purchased my last 2 vehicles from TRAPP CHev. and from Joe Blanchard. THe salesmen are always friendly and effecient. Joe was able to find what I was looking for and add some features that I needed within a reasonable amount of time. He was encouraging and honest without being pushy. As always, it was a good experience and I will return when I am ready for my next purchase.

justin.allemand

9 de mar. de 2010

Joe Blanchard Jr was very helpful in finding what I wanted and always giving me options. I was looking for a new truck, but he could not find exactly what I need, so he kept looking. He researched evey option I asked him to. We found a used truck that was almost exactly the one I wanted. Then Joe worked his tail off, getting the sale price and trade-in value to an acceptable deal. I recommend Joe to everyone I know and will continue to do my business with Joe.

Shellybean

8 de mar. de 2010

I worked with Adam during my visit to Trapp. Adam was great, very kind and considerate of my needs. He asked all the right questions to make sure I able to get the perfect vehicle for me(2007 CTS) I have told many of my friends and family when they need a new vehicle they should go see Adam at Trapp.

degruisej

8 de mar. de 2010

This is the second vehicle that I have purchased from Joe because he is such a great sales person. Each time he has treated me as an individual and made sure that I made the right purchase. I will refer him to my family and friends!!! Great job Joe!!!!

Mama mia

8 de mar. de 2010

Joe Blanchard is a wonderful assest to your company. He goes above and beyond for his customers. His loyalty to his customers continues beyond the final signing of the paperwork. TRAPP has been reliable and loyal to me for the past two vehicles. I was hessitant to switch from a foreign vehicle, but TRAPP as well as the employees have convinced me to switch. Even though I purchased a Dodge vehicle rather than a Chevey the service hasn't been any less. I will continue to boast and give praise to TRAPP and Joseph Blanchard Jr. to my family members and friends.

psamanie

7 de mar. de 2010

My salesperson, Joseph Blanchard, Jr. seemed very motivated and handled our meeting very professionally. I was very impressed and would highly recommend him and Trapp Chevrolet to others. I returned with minor issues to my vehicle and I met with him again. The issues were very expediently handled and resolved. I again received the utmost quality red carpet treatment. Again very impressed!!! Kudos to Joseph Blanchard, Jr. and Trapp Chevrolet!!!!

aliciam0183

7 de mar. de 2010

Adam was a great sales person very knowledgeable about the automobile. He was very friendly and polite. I would recommand Trapp Chevorlet and Adam Sartele to my friends and family. The service was great and so was the lot. They had so many cars to choose from.

cajungurl985

6 de mar. de 2010

Adam is and Awsome sales person!! I would send anyone to him to buy new or used..I went there Adam was very kind, he was willing to walk me to one side to the other to find the right car for my family and I. He really knows what hes talking about and he knows how to sale a car... Thanks to Adam I got my dream car!!!

steredm

6 de mar. de 2010

Friendly salesmen with a good sense of humor.Great Service. Great prices and they will work with you to give you the best deal.Joe Blanchard is the greatest salesperson at Trapp Chevrolet in Houma, if not in the whole south. The dealership strives to improve its appearance by constantly updating its building.

jwwhitten

5 de mar. de 2010

I went to dealership and Adam was there to greet me with a smile and treated me as he has known me all my life. Which created a trust in what he was telling me. If everyone else could be like him then there would be no car left on your lot.He was able to walk through the whole process and help me to decide what I really wanted and what I expected out of my purchase. He made very easy. You think this such a diffcult task but it really was not. He took the time with me. He even work with me I believe through his lunch. My overall experience was great could not ask for anything else turly.

jaypo

5 de mar. de 2010

I financed 3 vehicles from Trap Chevrolet. Joe Blanchard Jr. was my salesman each time, and he was very helpful. He was very knowledgable and helped me to get a much better deal than any other dealership was able to get me, and I did try a few others. I would purchase all of my vehicles through Trapp Chevrolet from now on, and will request Joe Blanchard Jr. as my salesman every time!

cmerritt

4 de mar. de 2010

Purchasing a new or used vehicle has been an experience I don't look forward to, I can't stand the back and forth negotiation for a reasonable deal, however, I must say my experience with Adam has given me hope that there are people that care beyond the $$. Adam was great and worked hard to put me in my 2007 Silverado. Thanks to Adam, I will recommend him to my friends and family.

cait1015

4 de mar. de 2010

Adam was very helpful. He went above and beyond all others to work with me. I will tell all my friends about Adam and Trapp. I was very undecided on the type of vehicle I wanted and Adam was more than willing to assist me on just the right vehicle . I will be a customer of adam and trapping because of their loyalty .

badgrass

4 de mar. de 2010

I HAVE BOUGHT A FEW VEHICLES IN THE PAST FEW YEARS, ALL FROM JOE BLANCHARD. HE HAS GIVEN ME GREAT SERVICE FROM BUYING, SERVICING, OR EVEN JUST TO GIVE ME ADVICE ABOUT MY VEHICLE. HE HAS GONE BEYOND HIS DUTY EVEN IF IT WERE STAYING AFTER HOURS OR WHEN OFF DUTY. I WOULD, AND HAVE RECOMMENDED HIS SERVICE IN SALES TO MANY OF MY FRIENDS AND RELATIVES. I HOPE TO CONTINUE DEALING WITH JOE AND TRAPP CHEVROLET IN THE FUTURE. THANKS FOR THE EXCELLENT SERVICE!

MICHAELT

3 de mar. de 2010

Joe was very helpful answering all questions my wife & I had during our purchase. The lot had many different brands & several different choices we could consider when we were looking f/ a car. I will use Trapp & go to Joe Blanchard when it comes time to purchase another vehicle.

NangelNblu

3 de mar. de 2010

The customer service we have received from this dealership is far superior to any car dealership we have done business with in the past. From are sales, business office and service department experiences we are very pleased and happily refer friends and family knowing that they are in the best company with our friends at Trapp Cadillac Chevrolet.Thanks for this opportunity to share our experiences.Elizabeth, Thomas Long and Family

Ernest J."Sonny" Breaux

3 de mar. de 2010

1.) Joe was or saleman, he was very pleasant and expressed concern for the needs that we were looking for when buying another vehicle. He showed and compared used/new vehicles, discussed warranties and financing.2.) Clay was our finance specialist, he shopped our file around to make sure we received the best rate available and service from the lender.3.) Frank, was in charge of detailing the vehicle prior to delivery. He made sure that the vehicle was prepared properly, oil changed, washed-inside and out when we picked up.Trapp Chevrolet comes highly recommended from my family to anyone shoping for a vehicle new or used in the future.

SMARTIN15

2 de mar. de 2010

WE WERE EXTREMELY SATISFIED WITH JOE. HE WENT OUT OF HIS WAY FOR US. WE HAD TO BUILD A VAN ESPECIALLY FOR OUR COMPANY NEEDS AND HE SAT DOWN WITH US AND WENT THROUGH EVERYTHING TO GET WHAT WE WANTED. HE EVEN WENT OUT OF HIS WAY TO GET US REBATES FOR CUSTOMIZATION AND ON THE VAN ITSELF, WHICH WE APPRECIATED VERY MUCH. HE KEPT IN TOUCH WITH US WHILE THE VAN WAS ON ORDER AND GAVE US UPDATES AS TO WHEN IT WOULD BE READY. IN HOUSE FINANCING WAS VERY EASY AND WE RECEIVED A GREAT INTEREST RATE. WE WILL DEFINATELY RECOMMEND JOE TO OTHERS WHEN THEY WOULD LIKE TO PURCHASE A VEHICLE AND WILL USE HIM TO PURCHASE OUR NEXT VEHICLE. WE HAVE ALREADY ASKED HIM TO START LOOKING FOR A USED TRUCK FOR US.

marc.davis5

2 de mar. de 2010

Joe Blanchard, Jr helped me to purchase the truck that I was looking for, not a truck that was just on the lot. Joe was very helpful from showing the truck all the way to getting financing and showing features of the truck worked. I will definitely shop with Joe again, and recommend him to friends and family.

Jasonpellegrin

2 de mar. de 2010

Adam was very friendly hospitable and his servce went beyond anything I ever experienced when purchasing a vehicle. J could have not ask for a more personalized service experience and would definately recommend Adam to my friendshe spent all and even more of necessary time with me makin sure I got everything I need and wanted in my vehicle

ybreaux

19 de feb. de 2010

I drove out of town to go to this dealership. Chris cares about his customers. Service is great too. Everyone at the dealership goes out of their way. That is why I came back to buy a new vehicle. The fast lube place is great too. The service is excellent.

aarceneaux

17 de feb. de 2010

My husband and I were very satisfied with the service we received from the employees at Trapp Chevrolet. They stayed very determined to get our deal where we wanted it and made sure it happened! We will definitely recommend others to deal with Trapp. I mostly appreciated the Internet sales, dealing with Melissa. She was awesome!

tbourg108

8 de feb. de 2010

Robert and Chris went over and beyond in helping us find our vehicle. We are very appreciative. They searched for a vehicle for weeks before finally finding the one that had all options that we requested. We are very happy with the choice we were given and am enjoying the ride. Thank you both.

wildthing

4 de feb. de 2010

This is the fourth vehicle we buy from Trapp. Chris sold us our last two and we were very satisfied. My husband called him before we left our house and told him we were looking for a new car for our daughter and the price we were willing to pay. When we arrived Chris was waiting for us outside. We greeted each other and we went look at the vehicles. We went for a test drive and she loved the car and we told Chris we would take that one. He was perpared and knew exactly what we wanted. They are very friendly and like to joke around just like us, thats why we like to deal with Chris he listens to what you want. In about 5 or 6 years when we're ready to purchase another for myself or our son I hope Chris and Randy are still there. They are outstanding men and good at what they do. The service is awesome also. Thanks Logan, Cathy, Cynthia, and Bryce Collins

Shane White

4 de feb. de 2010

The best dealership I have had the pleasure to deal with to date. Everyone I even passed by walking around the dealership is even courtious and friendly. Todd Adams, the salesman we dealt with when we bought our 2010 Camaro, was superfriendly and liked to joke around just like we do. He was extremelly quick when we needed him to find out information for us on car locating and accessories and he is best of all very thurough. He never pressured us in any way to buy and never rushed us away after the sale. He did not try to rip us off with pricing either. He even made follow up calls to see how we liked the car and if we had any questions. Hopefully he will still be there next time we need a car!

susan tisdale

4 de feb. de 2010

I gave Trapp Chevrolet of Houma, Louisiana top reviews because that is what i truly believe they deserved. I have nothing but exceptional service when my vehicle is brought in for service. My next vehicle will definitely be purchased from Trapp Chevrolet because of this.Sincerely, Susan Tisdale

chevy_girl

7 de may. de 2008

I visited this dealerships website and not only was the Internet Manager nice, but when I finally did come in, everyone there was nice also. Down from the salesmen to the top manager were very courteous and understood my every need. I loved my experience here and would definitely visit again!!!

Latkin1228

27 de ene. de 2007

I was treated very Rude told that I was stupid did not want to take an out of state service contract. They Broke more than they fixed once I was done with them My window motor was broken along with the AC I would recomend Driving 20 min to dantin chevy they treat the customer good even if you did't by the car from them. I will never go back to this place.

psteiner

1 de jun. de 2004

Refused to accept prepaid service contract purchased from an authorized Chevy dealer. This contract was honored by Chevy dealers in VA, FL and AL. Chevrolet customer service agreed that it was a poor customer service practice and apologized for the behavior of their local agent. They recommended I treat this as an isolated incident and to keep Chevrolet in mind on my next purchase.