Charlotte Lavoie

16 de sep. de 2016

I had a very pleasant buying experience at Tully Buick as buying experiences go. My sales representive was knowledgeable. I loved that he was not pushy he was patient and went out of his way to make sure I was satisfied. The business manager was very pleasant as well he got me an excellent percentage rate on the loan I took. I would definetly recommend Tully Buick to anyone who does not want pushy sales people and great service. The facility is clean and well maintained and they have several cars SUVs and trucks to choose from at various levels in price there is something for everyone thank you Rob and team for such a good experience. Sincerely Charlotte Lavoie

Steven

11 de sep. de 2016

It's a great place to buy a vehicle from! Jay Tennis was the best salesman I ever had the pleasure to work with.

T Jones

6 de sep. de 2016

Dustin, he always treats me very well, keeps me up to date and makes recommendations that will best suit me and my son. I Always have a great experience at Tulley!!!!

Regina Shearer

6 de sep. de 2016

My experience with Tulley Buick is always a pleasant one. The facilities are neat, clean, and provide amenities of beverages and snacks, free of charge. There are several waiting areas and even one that accommodates parents with children. My customer service representative is always pleasant, courteous, and attentive to my concerns and vehicle needs. My Rep and my mechanic always ensure that I understand and approve any repairs, labor involved and time to completion. Regardless of cost, I always leave feeling secure, safe, satisfied, and sure that I was given quality service backed by integrity.

Lou 12

25 de ago. de 2016

Had a great experience buying a new truck. All of the staff were very helpful and my salesman Jay Tennis went out of his way to help me find the right truck for the right price. Even helped me out while he was on vacation. Thanks again for a great deal.

sue mckay

23 de ago. de 2016

I was in for my first oil change. It was quick , service advisor was great.

Craig

19 de ago. de 2016

Salesman and Val in the back are great people. Tulley's run a first class operation. Will continue to go back.

Gail Nelson

11 de ago. de 2016

The vehicle was serviced in less than an hour as well as being washed and vacuumed. Tulley has serviced our vehicles since 1980 and has always a great job.

Richard Manzi Sr

4 de ago. de 2016

Great service and greeted by owner Mark Tully. Great courtesy by the service writer, Dustin.

Kevin

29 de jul. de 2016

I recommend Tulley to all my friends and family. I have purchased several new cars and even a couple used cars for my kids at Tulley. The salesman, David, is always professional and a caring guy. The service center is efficient, clean and always on time.

Barbara S. Cote

28 de jul. de 2016

Very positive experience. No pressure from Dave to purchase the vehicle. Fortunately, he understood my situation, and was considerate when explaining all of the features on the Lacrosse to this senior citizen.Enjoyed our "Trip down Memory Lane", of the Nashua, I remembered from many years ago!

JoAnn Wegman

18 de jul. de 2016

I have bought cars from Tulley in the past and have always had a good experience. The salesman listened and gave me the car I needed.

PEGGY YANCO

16 de jul. de 2016

DAVID BREAULT....WAS VERY PROFESSIONAL.....WE COULD NOT ASK FOR BETTER REPERESATION OF THE DEALERSHIP .....WE WILL RECOMMEND THIS DEALERSHIP AND DAVID BREAULT TO ALL OUR FRIENDS AND RELATIVES...P.S. I LOVE THE MY NEW ENCORE...

David Penney

17 de jun. de 2016

Great service had me in and out in record time. Tulley is the only place I would consider buying my cars

Wally Key

16 de jun. de 2016

Kept having trouble in three consecutive springs with the air conditioning not functioning as expected. Finally had the issue resolved this year with the finding of a leak in the rear unit. Dustin Castellano is an excellent Customer Service rep.

Kendra Dragon

15 de jun. de 2016

Jay was our sales man and he was great and easy to work with! So far so good we love the "new" car!

Morgan

14 de jun. de 2016

Excellent customer treatment and on time repair just as estimated. Periodic updates during repair. The best there is.

KEVIN REYNOLDS

11 de jun. de 2016

GREAT PLACE TO PURCHASE A CAR OR TRUCKWE WENT THERE READY TO MAKE A DEAL AND THE DEALER WENT WELL BEYOND OUR EXPECTATIONS TO GIVE US A LOW PRICE THAT WE COULD NOT PASS UPTHE SALES PERSON JAY TENNIS WAS VERY MUCH A PART GETTING THE BEST DEAL FOR US AFTER DRIVING FROM FITCHBURG MA. AND MADE IT WELL WORTH THE TRIPWE WILL BE DUE TO PURCHACE ANOTHER TRUCK IN FEW YEARS AND WILL BE GOING TO TULLY'S DEALERSHIP FIRST WE LOVE OUR NEW 2016 GMC TERRAIN

Jill B

3 de jun. de 2016

If your looking to purchase a vehicle, i highly recommend going to see jay over at tulley. he got me into a 2016 yukon denali for alot cheaper than i had expected! he made it enjoyable too! the process would have been very quick but had a sick family member on my end. he did everything he could to still make the whole process a great one. he was more than patient and was very easy to work with! Go see Jay! you wont regret it!

Debbie Parziale

1 de jun. de 2016

Tulley's body shop did a great job fixing my vehicle and the customer service from the body shop was exceptional as usual! Thank you all!!

Nicole

1 de jun. de 2016

From start to finish, great experience! Everyone was wonderful to work with.

Jeffrey w

26 de may. de 2016

I have had many cars over the years, much more then most people. But I will tell you that I have never delt with a dealership like this one. From the first step in the door you are treated like family, Val the manager and my salesmen joe from the very first words they spoke were the truth, no fast sales talk, we were treated like we were family, we came in three years ago in a snow storm and like I said the dealings with the two of them from the start was great, since then we have bought 7 cars from them in the last three years, every time we walk in we are treated great, joe knows his cars inside out and Val some how makes you feel like the deal you get is always great, a very nice feeling when buying a car, last two cars I just bought are the new 750i and the new M6. Both were high dollar cars which any dealer would like to get the sale, But I would not buy a care from anywhere else, they have a customer for life, Thank you Joe and Val for great service, Jeff W

Henry Quinlan

24 de may. de 2016

Experience was very professional.This is a terrible review process why requiring 40 50 words. Some software developer who is ignorant.

Ed MacDonald

24 de may. de 2016

This is the 7th vehicle purchase for the family in 5 years. Tulley continues to be excellent in every aspect of the buying experience. They patiently worked with me over a 3 month period to satisfy some very precise requirements in the latest acquisition. Mike got me the vehicle I wanted at the right price - and helped me keep it a surprise for my Bride. Mike Laudano continues to be the best salesman I ever worked with - very committed to his customers and the reason that I don't even look at any other dealerships. He is like a member of the family now. Mike knew what I was looking for - and watched the dealerships current promotions - and called me up after 6 weeks when things would work for my needs.Brandy and Dustin in the service department take excellent care of me for all my service needs. I'll be back to see Mike in another few years!!!

John Peavey

23 de may. de 2016

The Tulley team does a GREAT job , have been a customer for almost 20 years

Jill B

6 de may. de 2016

Nothing but a great experience thanks to Jay Tennis! Went in looking for a new Yukon Denali and wasn't all that sure I would be walking out purchasing one, But thanks to Jay he made it happen and saved me a lot of money! Paying less a month than what I expected. The process took a lot longer than it should have on my behalf due to a sick family member. I had to cancel on him a few times & he was so understanding. He did all he can to make it that much easier on me. I would HIGHLY recommend everyone to go to Tulley and let Jay help you out! He is very personable and makes the experience all that it should be and more. He does all he can to make sure customers walk out happy! A++ for AMAZING service! Also, Rick Burton was very informative on the finance end. He did a great job explaining the different options i had when we finalized the deal!

Therese Carpenter

4 de may. de 2016

Great Service! I would highly recommend and come back again.

Donna

3 de may. de 2016

Service was done pormptly. Car had a recall and the car was inspected and necessary action to correct the reall. Work was done in 1/2 hour.

KarenD

2 de may. de 2016

Jay Tennis helped me find my dream car. I went in not knowing exactly what I wanted aside from certain features that I was looking for. He was patient and really went through every detail of the cars. I test drove 3 cars. He didn't try to push me into one that didn't suit me. He just kept looking to find the perfect car for me. I have never had a better experience. He ended up finding my dream car. I am so happy!!! I love this car and my experience!! The Sales Manager Bill and Business Manager Anthony Lake were also helpful and considerate of our family while we waited. Thank you all for your help!! You guys ROCK!!

John

27 de abr. de 2016

My LaSabre needed a strut and a ball joint to pass inspection. The service took several hours. I stayed in the waiting area with my crosswords puzzles. I even joined the crew when the lunch truck showed up. We all joked that I should be in the time clock.

Robert and Donna Bennett

22 de abr. de 2016

It was great working with Jay Tennis as our salesman. The used car we went to see was no longer available, so he took the time to know what my husband was looking for. The first car Jay recommended he test drive, he bought! When we went back on Saturday to finalize everything and pick it up, I saw a new car I liked. I wasn't in the market for a car yet and planned to buy a newer used car in the fall. It was a new 2015 Buick Encore and I couldn't pass up the great deal! We picked that one up on Tuesday night. I will highly recommend Tulley and Jay to my friends who are looking for a car! It was also a pleasure to work with Anthony Lake handling the financial end of things. He explained everything clearly and it took no time at all. We enjoyed meeting and working with Joe Cordaro, the Manager, as well. Thank you!

Scott Marino

22 de abr. de 2016

Thank you for making our car buying easy, stress free and pleasant!! Your sales team is perfect!

Bill64

21 de abr. de 2016

Brought my cx9 for a front end recall and picked it up out of alignment and the wheel at 10 o clock...this recall is now costing me $90 for an alignment !!! I don't think so!

Me

4 de abr. de 2016

Purchased a used car in December. Process was ok, but seemed to take a long time. When picking up my car I had to wait over an hour, even though I had an appointment.Recently brought my car back for an oil change. Great customer service and facility.

Paul Mulhern

27 de mar. de 2016

Repair total was less than estimate. Repairs were completed quicklyThey called as soon as the car was ready

Bob Lavoie

11 de mar. de 2016

serviced as required in the timeframe allotted. xxxxxxxxxxxxxxxxxxxxxxx

Lauren

26 de feb. de 2016

Great customer service! They went above and beyond to get me the color and style I wanted for my 2 year lease!

Karen Coulombe

25 de feb. de 2016

No issues any time I go to Tulley. I am always treated with respect and kept in the know of everything that is being done to my car.

bruce latorella

23 de jun. de 2015

The best customer service i ever had in a dealership. I would recommend this place to to everyone.

Scotto2000

2 de nov. de 2014

This weekend I went through the buying process at Tulley Nashua and al through the process the team was respectful, honest and courteous. While I did not get to making the deal (purely due to me) I will absolutely come back here and buy all my future BMWs from Tulley Nashua. While there I spoke with a few salespersons, a sales manager and a business manager, each one of them were completely professional. When my situation changes, this team will certainly be the ones selling me a car.

FredU

4 de oct. de 2014

We just picked up our 2015 BMW 435 convertible. This is the third new car we have purchased from Tulley, and consistent with our previous experiences, this purchase was seamless and enjoyable. They are truly customer focused and are diligent in anwering every question and assisting in the "build" of your new car. I am sure there is another Tulley automobile in our future.

K4

22 de ago. de 2014

We recently purchased a BMW X1 from Tulley. This is our 2nd leased car from this dealership. We loved our experience and Dan was an awesome salesperson!! Everything was relaxed and easy. We negotiated a great deal that was fair. We will definitely return in the future!! Also, Ira was super to work with!!!

Elaine

1 de jul. de 2014

My experience with Tulley has been wonderful. Patricia could not have been more great to work with. She was knowledgeable and helpful in every way. My husband leased a vehicle in April. I was back in May to lease one also because he was treated so well. What recommendation could be better than to return and lease another vehicle! And both from Patricia....We will be back when our leases are up.

DAN.

9 de jun. de 2014

I WOULD CONSIDER PURCHASING MY NEXT CAR FROM TULLY'S

David McCracken

22 de abr. de 2014

I have bought 3 mazdas from Tulley. Beside the purhases which went smoothly, I found their Mazda service dept. the best. That would be one reason, I would purchase another car from Tulley. John Peavy and Chris along with their mechanics are superb, I can't say enough. However that being said I have heard that better pricing can be obtained at other Mazda dealers. I will be in the market for a new CX 5 probably in the fall. I will look for the best deal. As I am retired it is necessary for my wallet to get the best deal possible.

mrk

5 de mar. de 2014

Called, visited and emailed Tulley about a car Stock# PL4192A. I was told (in person) that it may have been put aside for a whole-sale buyer and I also got an email saying it was sold. This happened about 2 weeks ago, but the car is still listed on Cars.com. I'm not sure if this is a market technique to get people to connect with their dealership, or if it is simply a matter of not deleting that item in a timely fashion. All of the individuals I spoke with in person were very personable and professional!

SteveH

3 de mar. de 2014

I have bought 2 BMWs from Tulley. I was treated well both times. Over the years, I have great improvement in their service area. For the last several years, I have expereinced excellent customer service, excellent facilities when waiting for the car and most times will get a BMW loaner if needed. I am very pleased with Tulley.

Susa

1 de mar. de 2014

Was the fastest we ever bought a car and recently had service done and it was all done superbly!

Mary from Southern NH

1 de mar. de 2014

Worst experience ever in buying a new car.Great salesman but basically ends there. Tulley couldn't find a signed application for replacement title form in the file folder of my deal. I signed on the day I purchased /lease new BMW. Called weekly asking me to go to dealership to sign another form each call I said You have the form I signed the day I bought the car No I'm not going there, you have the form. They Never found it until a month later when I had to go to the Tulley dealership because Tulley Failed to Provide to me the documentation to Register the vehicle at my town hall. Once at the dealership the guy wanted me to sign another blank app for replacement title and i said No as I pulled the original form out of Tulley's file folder with my name on it. I had to ask the obvious question - did you think to look in this folder? Well here is the form you've been calling me for! I still got calls for that blasted form untill I filled out the BMW Customer survey for Tulley & described their failings. Finally as I make payment I see the contract shows 10K miles per year.. My signed & approved contract is 12K miles per year - I had to call Tulley to have corrections made. Worst experience I have ever had with a dealership. I have experience from purchading new cars every two to three years and had workex in a dealership in the office years ago. I will go through this 3 year deal & research dealerships before even test driving a car for the next one.

CMALONE

24 de feb. de 2014

Amazing experience!!! I have never had such an easy effortless experience when purchasing a car ...Thank you so much for taking such pride in excellent customer care because it truly shows on every level !

John

24 de feb. de 2014

Bought a 3 Series last year. The process was easy and low pressure. They were able to get me into the car I wanted at the price I was happy with. Service department is easy and efficient. I was automatically given a nice loaner for the day.

N.A

13 de feb. de 2014

Called from out of state to discuss a car. Salesperson didn't do what we discussed which was a Friday which was to email some info and I would respond with my trade info. On Monday I called and the receptionist said the person I was looking for was in but on the phone. Left a message around 9:30 AM. At 4 PM no return call so I called and told the manager what happened and he started making excuses for the person, etc. which is fine as I already begun the buying process with another dealer. I guess they have all the business they need. I'm not looking for dealers to trip over themselves to sell me a car but this dealer was terrible. I think the salesperson is new but still no excuse. Would suggest you avoid if possible. Much better run dealers around.

Peter H

26 de sep. de 2013

I ordered my E93M through Military Sales and the car was delivered to Tully just in time for pickup. The process was smooth and very professional. Even though I was not a retail customer, I was treated very well. The walk around, the set-up, the paperwork and even a small stone chip was taken care of by my salesman Jim Beal. I was still overseas when my car arrived, Jim let me know and took a few photos for me. Just great all around service and customer support. The only negative was that it was pouring outside the day I picked it up, so the top stayed up... Besides regular service, no repairs yet and with the excellent BMW support it's a worry-free no-brainer to own one.

disappointed

5 de abr. de 2013

Recently had some warranty work done on my vehicle and when I went to pick it up I had a damaged wheel. Tulley will not accept responsibility and refuses to replace the wheel. The vehicle was in for balancing the tires. Horrible experience.

Happy Mazda 5 owner

12 de ene. de 2013

I don't normally give out top marks however, if the dealer earns it then I will sing their praises.The entire team at Tulley was very professional and made the car purchase experience for me very enjoyable. I brought the entire family in for our first test drive and the salesman, Bob was very patient and treated my kids with respect and did not try and dismiss them as distractions. I made another trip up to the dealer and they kindly put the car up on a lift so I could visually inspect the undercarriage. When I went in to purchase the car late on New Year's Eve they were patient and we got the ball rolling even though I knew that they were closing shortly I never felt rushed. When the time comes to replace my other car I will start at this dealer. They understood that this was a major purchase for me and my family even if the car was not the most expensive car on their lot.There were some minor repairs that needed to be done and they did not quibble at all. After I took delivery of the car one of the rear hatch gas struts failed due to the extreme cold and they replaced it without quibbling.

7007caspper

19 de jul. de 2012

Had hear that this is not good place to buy a BMW. But still try, because it is near my place, Had a price agreed on my X5 purchase, than at the day I pay the car the sales told me this is the finance price, they need me submit the finance form or to increase $1000 on the deal if it's cash. What??? The sale's name is Mark, They do it all the time, if you check on goole, they have a lots of other games.. Really bad dealer

Buster

28 de abr. de 2012

I had an excellent buying experience at Tulley BMW in Nashua, NH. I used cars.com to identify 3-4 cars. Tulley's salesman was very thorough, well informed, easy going, quite helpful. I got what I was looking for both in the 128i and for the turn in value allowed for my car. They added additional free maintenance time on the 128i, an unexpected benefit.

X3 wannbe

16 de ene. de 2012

Contact- Jim Beal , if you are in the market for a BMW. He gave 2 extended test drives and nearly 4 hours of his time. Kudos. I haven't yet made up my mind( finances!) but would shortly from these people only

X3wannbe

16 de ene. de 2012

Contact- Jim Beal , if you are in the market for a BMW. He gave 2 extended test drives and nearly 4 hours of his time. Kudos. I haven't yet made up my mind( finances!) but would shortly from these people only

MazdaSpeed3

16 de ene. de 2012

Got a great price before I even went to the dealer and was still able to negotiate for a little more. Every aspect about buying my car was simple, straight forward, and rewarding.