Kenny Heroux

13 de ago. de 2021

I rate a 1 because 0 is not an option. Took them 13 week to get a replacement key for my Ford Explorer. Since then they call me once a month to ask if they can work on my vehicle again. I have asked them not to call. I have blocked their phone number, but they still call and leave voice messages. AVOID this place and the other Ultimate Auto group locations.

Tanya Hammer

30 de jun. de 2021

These individuals are amazing. They constantly stayed in contact, took the time to get the best deal possible, and went above and beyond in making sure that we got the car that we needed. Truly amazing people and management. They have integrity, great business ethics, and made sure that we went home in a great safe vehicle. Truly amazing. Thank you Ford for helping my family.

Lejen Speich

20 de sep. de 2021

Work was charged and not performed on my wife's Focus. Worse yet,the parts they said they installed were still at the service department when it was discovered they lied. We will be demanding satisfaction from Ultimate Ford of Mountain Home. Follow Up: We did get charges removed and assistance in getting some of the work done correctly. In the end the service department still agreed to a job they should have looked into better, almost let us walk away having paid for unperformed work, but the service manager did do her absolute best to help us recover as much of the mistaken charges as possible and line us up with a 3rd party who could get the job done.

Bob Zdora

12 de jul. de 2021

Had my oil changed. Fast service. Great staff. Explained everything done and what to look forward to.

G 2

12 de jul. de 2021

Chris the service writer is very rude and ignorant!! Thought Ultimate was a good dealership until having to speak with him.. I was also cheated by the body shop after accident repair.. They will not give over paid money they charged!! They keep saying the girl that handled that will contact and nothing!!