One Happy Customer

10 de feb. de 2016

I want to give a BIG thumbs up to Dennis and the team at Unique for providing such a fun and low pressure buying experience. Love the new ride and will for sure be back and send some referrals. Thanks again for all of your help!

Glena

10 de feb. de 2016

Great place!! Dennis is awesome! He goes above and beyond with sales and service! I would recommend him to anyone looking to buy a vehicle!!

old enough to know better

25 de jul. de 2015

I visited several large dealerships in Albuquerque. They all had really nice facilities.However the service was poor. Unique Motors did not play the game of I'm doing my best for you while you're sitting there waiting. Unique Motors cut through the chase.They took my information and right away told me what I needed to get into the car I was interested in..It took less than an hour..not 3 or 4 hours!!

Matthew McCleary

25 de mar. de 2015

I was looking for a diesel truck. I found one that Unique had for sale but wasn't able to look at it for several days, and I was planning to view it on a Friday morning. Dave Luchetti called me before my appointment to let me know that it had sold the evening before, but he had some other trucks I might like to look at. Dave is pleasant, friendly, and professional, and gave me a very low-pressure opportunity to look at the trucks I was interested in. I found one that I had already seen on Unique's Web site and asked him if he'd give me fifteen minutes to go completely through my checklist. No problem, he said, and he left me alone to check it out. I ended up saying I wanted to buy that truck. Dave and Mike Heffron, the owner, really worked with me on negotiation and financing. They gave me a great deal on my trade-in, and gave me good financing options with local banks. They agreed to fix a few issues I had found (the windshield had a crack and the spare tire was misplaced). We signed all the paperwork and I went on my way, planning to pick the truck up the next day. Then, later in the afternoon, Dave called me back and said that they had found me even better financing with a local credit union. Keep in mind that this was after the sale was completed -- and there was no financial benefit to Unique for going the extra mile, but it sure made me happy. The financing they found for me was frankly incredible, and the payment only a little more than I was making on my trade-in. I picked up the truck the next day and drove it home. After a day or two of driving it, and driving it to work the next Monday, I noticed that it didn't have the power it should have had. It wouldn't accelerate up hills. That Monday, I called Dave and asked if I could bring it back to let them have a look. New Mexico has a fifteen-day/500-mile warranty included with all new and used cars, but you must let the dealer you bought it from make a reasonable effort to fix issues. So I brought the truck back. Unique's mechanic spent several days working on the truck, replacing the fuel pump and intercooler boots. Dave kept me very up-to-date throughout the entire process, and I even spoke with Unique's mechanic, Johnny, several times on his cell phone. He was very open and communicative about what was happening. Unfortunately, replacing these things didn't correct the issue. Unique decided to send my truck to a local diesel specialty shop, where they replaced all six fuel injectors. If you know Cummins trucks, you know replacing fuel injectors isn't an inexpensive operation. I was amazed, and very happy, that Unique was willing to go to such lengths to get my truck running the way it should. Less scrupulous dealerships might have gone for a Band-Aid solution, or just blown me off. Not Unique. They do what it takes to make you happy, both before and after the sale. In short, I cannot recommend the good people and cars at Unique highly enough. Do your research, find the car you want, and then check out Unique. If they don't have it, they can get it -- and they'll treat you right. I'm going to recommend all my friends and family members shop for their cars at Unique Motor Sports.

KCCHIEF

9 de dic. de 2013

Have done business with this dealer for several years and have had great experience. I would recommend to anyone.