Monique Alires

10 de ago. de 2021

Jose was amazing! 10/10 recommend Jose when making a purchase at United Auto. He does not pressure you to purchase any vehicles and will make sure you absolutely love the car before you buy. He offered me some great information on warranties and continued to show great compassion in my search for a new vehicle. Go see him, you won’t regret it!

Brenner

20 de ago. de 2021

I only have bad things to say about this place. First off it was very difficult to get someone to help us. We had to wait when there was only 1 customer. Test drive went well and I decided to purchase the car. It was a Saturday so I couldn't immediately get the loan. I had a purchase agreement with them. They gave me the keys and I drove home. On Monday I got the loan finalized and put insurance on the car. Loan was sent in the mail. Wednesday rolls around and they call me telling me that the car is reported stolen! I'm in shock because I had figured we had done all the necessary paperwork. After all I had insurance on the car and the loan was all ready to go and already in the mail. I could have very well been arrested because of this. It seemed like they were playing this off as a little mistake and sort of joking about it. Took a very long time for them to clear this up. After they did basically they just said "oops sorry". It's been a few weeks since then. I haven't had any issues besides that. Till my battery went out. I thought it was odd so I checked it out. The battery was from 2017. The car is a 2020 so they must have changed it out for an old battery before putting it on the lot. It wasn't even the correct size at all. Nearly crushed the battery tray. Needless to say I would not ever recommend going to this place. People were nice but not informative at all.

Nichole Mecham

26 de may. de 2021

Jorge was awesome to work with. We bought a Jag unseen and out of state, and thanks to Jorge's honesty and the blue star report we knew exactly what we were getting. Awesome people, honest. Great vehicle inventory.

Carl Gnu

23 de jul. de 2021

UNITED AUTO has 1 priority, "LIE TILL YOU MAKE THE CUSTOMER BUY, THEN TAKE YOUR MONEY DISHONESTLY". UNITED AUTO LET MY FAMILY TEST DRIVE A VEHICLE WITH 2 SAFETY RECALLS UNREPAIRED (FUEL LINE & VEHICLE SUDDENLY MOVING FORWARD WHEN IN DRIVE POSITON W/ BRAKE APPLIED). These 2 SAFETY RECALLS DURING THE TEST DRIVE COULD HAVE BEEN POTENTIALLY INJURED OR EVEN FATAL TO ME, any PASSENGERS or PEDESTRIANS. UNITED AUTO NEVER, AT ANY POINT BEFORE OR AFTER WE BOUGHT THE VEHICLE, DID THEY PROVIDED THE CARFAX UNTIL AFTER THE DOWN PAYMENT AND VEHICLE WAS SOLD BASED ON, "THE INTEGRITY OF THE DEALERSHIP'S WORD." We asked about the vehicle having any recalls or accidents & UNITED AUTO, verbally lied to MY FAMILIES & MY FACE, saying "NOPE, this is the cleanest, most well kept vehicle United Auto has seen in a long time." United Auto did not return multiple emails i sent or return phone calls to resolve the complaint. Within 30 days of purchasing the vehicle on United Auto's "Con", the vehicle repairs have cost more than 40% of the car's overmarked price they sold to us via dishonest vehicle misrepresentation. The "As Is Agreement" states United Auto has advised the consumer prior to the purchase of the vehicle, that the vehicle has been in an accident and the vehicle sustained structural damage. "CONSUMERS!" DO NOT TRUST DOING BUSINESS WITH THIS DEALERSHIP. Going anywhere else is the first step in the right direction. After more attempts to speak with United Auto, I spoke with Fernando and told, "NOW THAT THE VEHICLE IS SOLD, I FEEL NO NEED TO RESPOND TO YOUR CONCERNS, & NOT GOING TO DO ANYTHING ABOUT IT." I FIRMLY RECOMMEND EVERYONE IN THE COMMUNITY TO NEVER EVER DO BUSINESS WITH UNITED AUTO. UNITED AUTO DOES NOT CARE ABOUT CUSTOMERS, CUSTOMER SAFETY OR THE SAFETY OF VEHICLES THEY SELL, & MISREPRESENT AND/OR WITHHOLD REQUIRED VEHICLE INFORMATION KNOWINGLY.

Pele Marley

12 de ago. de 2021

Usually purchasing a car is a nightmare, been searching for a new ride for weeks in Colorado I decided to branch out and found Jose Macias in SLC Utah. Worked out a great deal for my audi so I flew out and they picked me up from the airport made the whole purchase a breeze. Would buy from them again in the future 5 stars for Jose Macias😎 P.s. we still talking about the tesla 😂