Smooth One

6 de nov. de 2016

Working with sales person(M. Crump) and General Manager (M. Jonah) was very pleasand and professional experience.

Love My New Car

6 de nov. de 2016

Always a pleasure seeing all of these gentlemen. They were always so helpful and answered every question I had. They worked hard to find the perfect car and bank to approve a loan for me. i will be back when I'm looking for another vehicle.

Shaun H.

6 de nov. de 2016

There was a phone issue that was kind of inconvenient, but the overall experience was great!

Dee

6 de nov. de 2016

He was a good salesman and I would send anybody to him if they would like a purchase.

Rik

6 de nov. de 2016

I was able to find and get the right car that fit my needs. The sales rep was great and the overall customer experience was awesome. Looking forward to returning for my next car.

Nancy

6 de nov. de 2016

The customer service here at VA Cars is truly amazing.

L. Hayes

5 de nov. de 2016

I am very pleases with VA Cars, one of the best places to by a truck or car from. I feel this well be a long lasting relationship. VA Cars is the best.

Satina L.

5 de nov. de 2016

Good place would be back to buy another vehicle. Very good salesman Marc Crump.

C.S.

5 de nov. de 2016

I really appreciate the knowledge of my sales person. He not only made us feel comfortable, but also at home. he wanted the best car and price to fit my budget. He's very informative and also made it happen. Thanks Marc Crump.

Wayne

5 de nov. de 2016

The best customer service and the buying process was not a hassle.

Nee Nee

5 de nov. de 2016

The service I received was exceptional. Everyone made me feel at ease and very comfortable. I was truly pleased with all aspects in the buying process.

Colmer C.

5 de nov. de 2016

Great customer service and very helpful. Love VA Cars! I would recommend all of my friends to Marc Crump. Excellent customer service.

Ant

5 de nov. de 2016

Over all I like the dealer because they sere welcoming. Mr. Crump did a really good job of talking to us about the cars and all the benefits that comes with it. I am currently enjoying the car I purchased from my dealer and I am glad I came to VA Cars

Marie Mitchell

3 de nov. de 2016

My sales person "Patrick" went the extra mile to find a vehicle I would happy to own, and trust me I did NOT make it easy for him. The overall experience was quick and easy but most of all I was sold in the friendly and pleasant customer service. Way to go VA Car.

Lakeisha Williams

28 de oct. de 2016

Patrick was my car salesman the process of trading my vehicle easy. It was an overall great experience I was very firm in the car I wanted and Patrick ensured I got into that vehicle

Robert Brown

25 de oct. de 2016

This by far is the best place to buy a car at a decent price in Richmond. I worked with Patrick and he did very thing in his power to make sure I got a good deal even f I did hav he asking price at first. Give this guy a raise ASAP.

Joyce v Venable

19 de oct. de 2016

I love VA CARS, I purchased a Toyota Corolla from them and only had great service every time I come back to get my car service. The people there are always friendly and helpful. Rick is a very nice gentleman and is always helpful. Thanks VA Cars for being great. Keep up the good work.

Ryan C.

11 de oct. de 2016

It's rare to see a sales team work as one. Buying from VA Cars was a smooth experience. I never once felt that I was "passed off" to someone else. Rather, I was guided through each step by people who were experts in what their job entailed. I've told everyone I know to start here, because they'll get the best deal and spend less time shopping and more time driving.

C. Preston

11 de oct. de 2016

Excellent service with no complaints. Will recommend.

Kathy

11 de oct. de 2016

They worked hard to find the car I needed. Great experience.

J. Bell

11 de oct. de 2016

Marc Crump Salesman did a great job finding something for me in time of need and making it happen quickly.

M. Waters

11 de oct. de 2016

The entire process was easy and painless. I will definitely recommend.

S. Taylor

11 de oct. de 2016

Customer service with VA Cars was impeccable. I would highly recommend these good people for any car buying needs.

C. Taylor

11 de oct. de 2016

Mike was great with informing me of all of the qualities of the vehicle, how to maintain its performance, anything I needed to know in regards to needs of the vehicle. Overall customer service was appreciated. Ashleigh assisted finalizing the deal with the bank. VA Cars was very comforting and satisfying. She remained in contact with me throughout the process and I couldn't have asked for a smoother transition with the financing process . Thank you so much.

T. Hagan

11 de oct. de 2016

The service was excellent. Marc Crump was a very good salesman. I would recommend VA Cars to all my friends.

A. Banks

10 de oct. de 2016

Excellent Car Dealership, staff is great. Will recommend to a friend.

K. Conner

10 de oct. de 2016

Mr. Crump helped me buy my first car. He stayed within my requested budget. I love this car! I felt like he treated me like his family. Thanks so much for this excellent experience. Everything was such a smooth and enjoyable process.

S. Combrie

10 de oct. de 2016

My salesman Marc was very nice. He was very attentive to what I needed and was able to convince my father to purchase the vehicle I wanted.

D James

10 de oct. de 2016

Great Experience!! Patrick was awesome and put me in the car that day, but most of all I loved how flexible the dealership is. Most time the dealer requires you to fit their standard, but not at VA Cars.

DaveJ

11 de jul. de 2016

We were able to see info on the cars we wanted online, set an apppointment, went in and left just about an hour later in a 22014 Ford Escape. Marc Crump and the rest of the staff were polite, professional and very helpful.

S. Beard

5 de jul. de 2016

3rd car purchased here and I have always had a great experience. Cars are great, high quality and service is fantastic.

Tiara M.

5 de jul. de 2016

My dealer did a great job in making sure that I was happy with my car and that I was made aware of all policies and responsibilities when purchasing a vehicle from this dealership.

Eboni T.

5 de jul. de 2016

I truly appreciate VA Cars! The customer service was excellent, and made it so easy for me to feel comfortable. They were very patient and made sure I found the perfect call for me.

Richard A.

5 de jul. de 2016

They did a great job. I will remember VA Cars when shopping for my next car.

Lance G.

5 de jul. de 2016

Ashleigh did a fantastic job. Bravo!! I will definitely return.

Calvin

5 de jul. de 2016

You Guys Rock!! Great Experience. Will return for my next purchase.

Jaime R.

5 de jul. de 2016

My husband got a car a year ago, and I did as well. Great customer service and willing to help.

Silky J.

5 de jul. de 2016

Service was great. Will come back again for next car.

Antoinette B.

24 de jun. de 2016

I had an excellent experience and will tell everyone looking for a vehicle about VA Cars!!

Kay

24 de jun. de 2016

Great Customer Service and Easy Process and Fast. I would recommend to family in friends to VA Cars. They take good care of you.

Robert C.

24 de jun. de 2016

Tyler did a great job from start to finish. Very friendly and great customer service. Would definitely recommend VA cars and Tyler as well.

Mannino G.

24 de jun. de 2016

Great experience with VA Cars. The buying process was so easy.

Robin H.

24 de jun. de 2016

I never thought I would qualify for a new car. VA Cars made the process very simple. I got what I wanted and the payments are great. Scott just made the process very simple. I completely enjoyed the experience.

Kaesha J

20 de jun. de 2016

Because VA Cars has the absolute best crew that works there, I would recommend them to everyone. We came in "looking for a car" and didn't see an exact fit. We were called the next day with our dream car for less than we expected!! VA Cars did everything in their power to get us financed and we are loving our Maxima! Thanks.

Brooke

20 de jun. de 2016

Everyone was so awesome with helping me with my purchase. I will tell everyone I know to buy from VA Cars.

Tonicia G

20 de jun. de 2016

Enjoyed looking for my new car with Marc. His overall customer service was 100.

Mike S

20 de jun. de 2016

Ashleigh was great from start to finish!! She made my buying experience smooth and easy.

Vera T

20 de jun. de 2016

Brian was very professional and re-assuring. Not in my wildest dreams did I think my credit would allow me to be driving in such a nice, gas efficient vehicle. I tell everyone about VA Cars. They are the bomb!!

Stacy L

20 de jun. de 2016

Everyone at VA Cars made my experience easy and hassle free. I will be definitely coming back for future purchases. Mark is a great salesman that went above and beyond to make sure I got exactly what I wanted and is an asset to this company.

Alexis P.

12 de may. de 2016

VA Cars was extremely helpful with me purchasing my first vehicle. They have a first time buyers program and this is how I was able to buy a car with no credit. Everyone there is so friendly and helpful. Thanks so much VA Cars and a special thanks to Mark Wood and Jonah Dosher!

Angela R.

12 de may. de 2016

I would like to thank Scott Timberlake for all his help and support. I'm glad that I was able to cross paths with Scott. Thanks Scott, you are the best Sales Consultant. God Bless You!!

Beanca W.

12 de may. de 2016

I had a great experience here at VA Cars. Scott was very nice and professional.

Julia E.

12 de may. de 2016

I really did enjoy my experience. My salesman Daryl Lewis really made me feel comfortable with my decision about the car I chose. I would recommend anybody to come to VA Cars. It wasn't a long wait with purchasing my car. The Customer Service was great.

Ernest

12 de may. de 2016

My Experience was great. Tyler was very courteous and helpful. Will come back and do business again.

Frustrated

20 de abr. de 2016

My husband purchased a car last year around September and only few days after the check engine light came on since then he has been trying to get the car repaired as the warranty he was told should there be any issues .However although he has dropped car off several times and they have any had his car for almost a month no repairs were done ....he has talked to Rick..Terri ...Jonah and even tried trading the car in but they said he couldn't bc it was too early in loan unless he could put like 5000 down ....they claim the check engine light doesn't come on when they have car or they aren't sure what it is to they promise to send it to a GM dealership to get repaired.....what a mess ....the engine light stays on and it's now ticking and our time is valuable the constant making arrangements to drop it off to only pick it back up with nothing being done....don't let the warranty guarantee fool u .... It's a mirage

Shannon

19 de abr. de 2016

Drove from Lynchburg to check out a GMC Acadia that I saw online...loved the truck, hated the salesman (Scott)...he was rude, arrogant, argued with me over the trim of the vehicle (even though he was wrong and the correct trim was printed out on the carfax AND the brochure that HE gave me), refused to handle 2 recalls that were incomplete, he kept running outside to talk to another customer and basically made it very clear that he really didn't want my business...I have never been treated so badly by a sales rep in all my life....i wouldn't have bought a car from this man for a dollar...Taking my business elsewhere where i will be treated with respect

Ray& Debra Sykes

27 de ago. de 2015

Thanks for helping us to get a 2nd car,you went far&beyond. Thanks again Ray& Debra

Malone

7 de ago. de 2015

Had my car serviced and saved enough to have it detailed. Great work!

Chris Dimitris

8 de jul. de 2014

Brian Schrempsher has been in the car business since he was a teenager. I was blown away when I saw his operation. His inventory is as nice as any franchise dealer or better. His staff is professional and friendly! I highly recommend VA Cars to anyone looking for a really nice car at a reasonable price! Chris Dimitris

Ben

25 de jun. de 2014

I went there to test drive a vehicle I saw on cars.com, when I arrived a salesman met me at my vehicle as I parked. I told him that I would like to look at and test drive the vehicle and handed him my drivers license. I waited for about 10 minutes for him to return so that I could test drive the vehicle only to be told that the key was missing .The vehicle also had a cracked windshield and no inspection sticker. The salesman apologized for not having the key and told me that he would locate it or get a new one made and contact me so that I could test drive the car ...I never heard back from them. I went elsewhere and brought a similar car 2 years newer and with a few more "bells and whistles" for a similar price. If you didn't want my business you should have said so.

CIMPAL

11 de oct. de 2013

Good service. best used car prices. and I will defiantly would recommend a friend to Va Cars!!!!!

KComstock

3 de oct. de 2013

I've been to several dealerships in the area looking for an SUV. I contacted VA Cars where I was given several options. Thanks Harry!!!! I love my 2007 pathfinder!!! Great job!!!!!

Susie Lang

20 de abr. de 2013

I contact VA Cars, in search for a used car. I was already financed through my credit union for a vehicle. I contacted a "Tiffany" - she was supposed to contact me back - never did. So I went elsewhere to buy a vehicle - one that I am highly satisfied with. Yesterday, I received a "denial" of credit from VACars!! I never wanted their credit!!! Let me add here, that I have a credit ratiing of close to 700...Don't waste your time with this place. Any good review they get as probably been paid for....

Ace Foldesi

12 de mar. de 2013

I enjoyed purchasing a 2004 Jeep Wrangler from VA Cars Inc. They were professional and courteous. It was well worth the 2 hour drive I made from Central Virginia. Not only did I get a great deal, but walked out satisfied. Ace Foldesi of Gladys, Virginia