Jjud

3 de oct. de 2016

This is the only dealership we worked with top notch customer service and professionalism. From sales to service. We have been in roseville, fairlied and don't even get me started with sacramento ford ohh, what a headache, honda vacaville are the best. As proof one of our cars is a chryseler and we bring it to them. Chrysler vacaville is useless. Do not go there. Every time we are there, the shop is full and with happy customers.

toyota11

1 de feb. de 2016

This place has the WORST customer service. I will never go back here again. They are very rude and unprofessional. Because we did not want to commit to his quote and the car. He got up and walked away. He said he didn't want to sell us a car that we were playing games. When we complained to his manager, he said they don't want our business.

Maty

31 de ene. de 2016

We stopped by to obtain quotes for a 2016 Honda Civic and Mike one of the employees got angry and started screaming at us with because we did not want to committ to his quote and the car. He got up and walked away. He said he didnt need to sale us a car that we were playing games. We told him that that was not the way to treat people, and we talked to the manager and he didn't do or say anything about his employee's bad attitude abd unprofessionalism. The manager respondedthat he didnt want to sale a car to us because we were waisting his time just because we said we would think about his quote. I usually come here to get car service for my Honda Accord and was happy with my service but after today's abussive and bad customer service I'll tKe my business somewhere else. I don't need to be screamed at to help make my mind on a car!

Lorena16

12 de oct. de 2015

Poor customer service, Louie Lucero was very rude! Not and treating customers with respect. He suppose not be working in Honda such a big co. if he doesnt know how to address customer's needs with respect! He is chasing customers away! Not an asset to the com.. I scheduled my appt online and he told me Im not on the system and their online wont allow them to see appointments! So whats the point of having online appt if you dont know how to access or you wont honor the appointment? That is stupid! So I went to jiffy lube at Monte Vista and got my oil changed done in 30 mins! Staff were very helpful, pleasant and respecful! I definetly happy with the service and recommend jiffy lube! Im not going back to Vacaville Honda!! No way, stay away from that place!!!

polkadotgirl

23 de ago. de 2014

Everyone was fantastic! I was skeptical of the typical stero type salesman, but Jim Fusaro was very nice and honest with me. As a single mom, I was afraid of being taken advantage of. But everyone at Vacaville was upfront and honest. I've never experienced such a great and stress free car buying experience before. It was truly refreshing. Keep up the good work Vacaville Honda!

tisot140310

7 de feb. de 2014

Bought a new van from them 2 months ago already been to their service department 6 times to get 3 small warranty items fixed and still not one has been fixed. Very time I go there for a scheduled appointment they find some reason why they can't fix the problems. Stay a way!!

chriskramer123

25 de oct. de 2012

Terrible experience, I will never go here again. They are liars. They will say anything to get your business and then change the deal. Be very careful.

cookeikids2

3 de ene. de 2011

There is a reason my wife and I have purchased 11 vehicles at Vacaville Honda! Not only are they fair, straight forward, and have a great selection, but the staff is the least "car salesman" like that I have ever encountered. Its always a great experience going to Vacaville Honda and we always come away with a great car at a great price. Thanks guys and keep up the great work!

michaelroyston

6 de ene. de 2010

I love this Dealership! I just bought my 3rd Honda from this dealer (2010 Honda Civic) and I couldn't be more happy. I went to another dealer in the area just to check it out and I didn't last 5 minutes. Everyone at Vacaville Honda is great and easy to deal with. I'm big on Customer Service and they do a great job. Charlie was my salesperson and Jared was the manager. They both were awesome. I get my other Hondas serviced there and their service department is great. Be sure to ask for either Nate or Patty in service. If you are a normal guy like me just looking for a good deal and to be treated professionally, Vacaville Honda is the place!

michaelroyston

20 de dic. de 2009

I just purchased my 3rd vehicle from this dealer (2 new Hondas and 1 used car). The process was very upfront and easy. They had a great selection to choose from. We came to an agreement on the price very quickly and without any pressure or drama. The entire staff was very helpful and really know their stuff! I know that purchasing a vehicle can sometimes be a pain but based on my experiences at Vacaville Honda I would reccomend this dealer to anyone because everything was so easy and straightforward. Thanks again guys!