Donna Sue Young

13 de abr. de 2016

ValMark Chevrolet always does an outstanding job with taking care of ALL of our vehicles! Would highly recommend them to anyone needing service, body work or a New or Pre-owned Car or Truck!

Cr

2 de mar. de 2016

We are thrilled that we found this dealership. We are a GM family and in the hopsitalty business, so we know what customer service is about. From the moment we pulled in the first time to the final drive out everyone we encountered were top notch! Professional, friendly and really cared about what we wanted with no push. A.J. Escareno and Chris Young are the best. Our sister in Austin gets a new Chevy every few years, we already called and told her about ValMark and their team.

blueyesinsa

29 de ene. de 2016

Everyone was so helpful and patient with me as I kept changing my mind. I did not feel pressured at all. Everybody truly made me feel like they really wanted to help me in a very difficult situation.

Hitzi

28 de ene. de 2016

Every time I take our vehicles in for service Roy or Justin always take great care & in a timely manor. I always feel like they truly care about the service they provide. A+++++++ dealership!

JimC

28 de may. de 2015

I recently ordered a custom truck through Valmark, and my experience exceeded my hopes and expectations. They walked me trough the process and kept me up to date with updates on completion and delivery of my new Colorado Z71 4x4. All options were added perfectly and my sales representative educated me on my vehicles' advanced technology. The finance representative used her knowledge and contacts to represent ME, instead of the banks, leading to an amazingly low finance rate. I drove away happy and confident in my new Chevy Colorado! :)

kadiggles

28 de may. de 2015

I cannot say enough about the service I get from Valmark Chevy. Not only when I am purchasing a new vehicle but also when I need service. I was stuck in San Antonio at a dealership because my truck would not start. They quoted me over 1200.00 to repair my vehicle and the service guy was soooooo rude. I called Valmark and told them what need to be replaced and they were on top of it. They called me back in 10 minutes while I was still at the dealership and told me that the part I needed and the quote I got was way off. They set up an appointment to not only have my car towed to them because the service adviser in San Antonio at the Ford dealership was so rude and very aggressive with me, but they also got me into a vehicle while my car was being repaired. I not only saved over 600.00 but the service was AMAZING! Mark Stevenson the owner even called me personally to tell me that they have my vehicle and that they would take great care of it. I just want to thank Mark, Justin, Roy, Chris and everyone else at Valmark Chevy for always making my emergency their emergency and for treating me like family and not just a customer. Valmark has won my business and now that I am in the market for a new vehicle I will be returning to them. I will be a life long customer. If there was an option for a 10 star rating they would get it.

staciamoore

29 de ene. de 2015

My husband and I have purchased several vehicles over the years, but by far, this experience was the best! It was fun, pleasant, and informative!! Love Spark the Chevy Cat!!! Thanks for taking care of us!

Me

30 de dic. de 2014

Awesome people. Picked truck out on Internet, went in and did a test drive, signed all the papers and was out of there very quick. It was the fastest and most hassle free car buying experience I have ever had.

glenn

11 de oct. de 2014

Just had my 2007 HHR worked on in their service department. I can not say enough their professionalism, customer service and quality of work. They want their customers to return not run from them. I worked with Arron Bratcher and he was more than great he was terrific. Thanks Arron.

jjuarez4021

26 de jul. de 2013

Great buying experience. Never once was I pressured to purchase. This honestly the easiest purchase I have done. I'm very satisfied with my 2013 Malibu.

kgendreau70

18 de jul. de 2013

I cant begin to say what great customer service skills Don has, very experienced in providing the best vehicle for our needs, very pleasant to speak with, and wasnt the pushy salesman that you usually find at a dealership, he took the time to see our needs and what would owrk best for us, answered all our questions, I am very satisifed with the service and care that we got at Valmark!!!

floydverok

17 de jul. de 2013

Maritza was very aware of the differences between models and knew how to access and operate all equipment on the vehicle. She was also patient and exceptionally courteous on the numerous visits that I made before buying. Chris was also very helpful in making sure that I got what I wanted and that I was satisfied with the overall purchase of the truck. Susan was able to get me a better finance percent than I got at a local credit union. And their service dept. has always had a good record.

jfgonz

17 de jul. de 2013

When the vehicle I wanted was not on the lot, Chris Young was persistent in finding and bringing in the exact vehicle and color that I wanted.

jan04mom

16 de jul. de 2013

My experience with the dealership and the salesman, Don Nicolay, was a very pleasant experience. Mr. Nicolay was friendly, polite, informative, and answered all my questions to my satisfaction. He was able to assist me with my decision for a vehicle that would meet my needs, had the "look" I desired, and was within the price range I felt I could afford.

Cwelch19

15 de jul. de 2013

Don is amazing!!! My husband and I had such a great experience buying a car from him!!! He is friendly, honest and very helpful. The price was wonderful for the car we bought. I will purchase all future vehicles from Don and Valmark Chevrolet!

cody3

12 de jul. de 2013

My husband and I just purchased a new 2013 "Texas Edition Silverado" Chevrolet truck from Val Mark. We had decided that we did not need both of the automobiles we owned so when we saw an add in the San Antonio newspaper for a sale on new Chevy trucks we went to their dealership to see what they had. We were welcomed by Donald Nicolay and he was very attentive, helpful, informative, friendly and efficient. We were very impressed with Don and the dealership so we traded in both of our vehicles and bought our new Silverado.......we love our truck and will be sending anyone we know that is looking for an automobile to Val Mark Chevrolet!!Thank you very much,

smelser48

14 de jun. de 2013

Don Nicolay made it a wonderful truck buying experience. He was friendly, professional and it was one of the easiest vehicle purchases we have made. My husband loves his new truck. We will return to Don for our next vehicle purchase. A note about the service department: A year or so ago, we had our GMC Yukon repaired at Valmark's service department, and we were very impressed with the service. We decided at that time when we were ready to purchase a new vehicle that we would return to Valmark Chevrolet. A great salesman and a great service department - what more could you ask for.

Courkey93

1 de jun. de 2013

My experience with the sales time was nice and friendly. They made me feel like family and did everything in their power to get me the best price that they could. They showed respect and I did not feel like I needed my husband to come along because I was a girl. They did not push anything on me and only showed me what they thought I needed. They picked the vehicle I wanted without even having to look at them. I did look at the rest they had to offer but ended up going with the one that they picked for me. They were right on the money with what I wanted!

pjpblush

14 de may. de 2013

The whole purchase was excellent from the beginning to the point that I drove my car off the lot. I had a question later, it was promptly answered.

bulldogc602005

6 de may. de 2013

Excellent and friendly service! I absolutely LOVE my car! Everyone was very helpful and I did not feel pressured or hassled at all as with many other car dealerships. If you are looking for excellent service I would definitely recommend Valmark!

matrof2

2 de may. de 2013

Very professional sales person. Don worked very hard making the vehicle ready for pick-up and delivered everything as agreed upon. I would purchase a vehicle from Valmark again due to the great buying experience received.

Mwlasch

27 de abr. de 2013

I had looked at their online inventory and even though most were out of my price range they said to come by and they would work with me. Paid cash and they were very nice. First time I have bought a car at a dealership. I really liked the fact that they didn't pressure me to buy from them and they didn't pressure me to buy a more expensive car through financing.

Loriarce

24 de abr. de 2013

Don found the perfect car for me at just the right price! He was so helpful . He also showed me all the cool things my new car can do! Great experience

hhhgame1

18 de abr. de 2013

Overall good experience, fast, convienant. The drive was a little far, but that is nobodys fault. Everyone was nice and friendly, good atmosphere. Thanks again.

ctimke

11 de abr. de 2013

It was our intention to look at trucks and determine if this was what I would like. We looked. I liked! I was, however, surprised at the lack of choices of Silverado LTZs on the lot. We decided on one and located it. Only later that day, we were informed that it was not available, due to the fact that it was a salesmen's demo vehicle. It seems this should have been able to be determined with the initial inquiry and not show as available. I have to admit I was rather disappointed. We had to return and start the process again. Don was very helpful. Between him and Chris, they found another truck we wanted and had it brought in. It was obvious they were doing everything they could to get us in a truck. We did appreciate that. In the end, we have a truck we love! We will continue to come back to ValMark and tell our friends.

cissym

6 de abr. de 2013

I returned to Valmark and purchased my second vehicle. I have dealt both times with Don Nicolay and was very pleased with his salesmanship and would recommend him to anyone if they want a friendly, courteous salesman. My first vehicle has been serviced at Valmark since it was purchased, and the service department personnel are always very helpful. I have not had anyone at Valmark (even the ones I did not have direct contact with) that did not have a smile on their face or a pleasant "hello". I will definitely be doing business with Valmark from now on.

Crawdad86

5 de abr. de 2013

Great service, Great people, Don Nicolay was my dealer and I wouldn't ask for anyone else, He was very understanding on what I wanted and gave me the best service that anyone could ever get at a dealership...

Arobinson6

5 de abr. de 2013

Very nice staff, especially Don. He took the time to answer all my questions without pressuring me to buy. Great cars. I left with the car I wanted, the price, timeline and it was delivered to me! I would buy another car from there anytime. Plus Don should get the salesman of the year!

cdojahn

25 de mar. de 2013

My husband is hard to deal with, he hate's the whole car buying process, but Don was awesome in dealing with him and made sure he was happy. We are very pleased with our purchase and dealing with Don and look forward to the next purchase thru him.

lserrin55

23 de mar. de 2013

The people were all very friendly and very helpful. Don answered all my questions and made me feel very comfortable with my purcahse. Looking forward to a long relationship.

Nariana17

20 de mar. de 2013

After having dealt with other car dealerships who lied to us and gave us the run around, we were so happy to finally return to Valmark Chevrolet. We had been searching for a vehicle several months back when we dealt with Don Nicolay, unfortunately that deal didn't work out because we weren't ready. However this time around, we were determined to get our vehicle because the time was finally right. I placed a call to Valmark and luckily got Don Nicolay, who remembered me instantly. I told him what I wanted, what features, and the pay,net I wanted to stay under. He didn't give me the run around or try to screw me over or waste my time. He called back and within a couple of conversations and exchanges, we knew this was the vehicle we wanted because he got me everything I asked for. He asked me once if I wanted to finance with the, I said no and he didn't push and push. Luckily he asked once more when I was at the dealers, and we were able to get a better rate through them. We will definitely be returning to Valmark and especially to Don for our future purchases. Thank you for making this a great experience.

14Freedom

20 de mar. de 2013

This was without a doubt the best car-buying experience we've ever had. Don Nicolay was absolutely superb in his approach to us and really listened. He also knew when to interject with important information that really helped in our decision to purchase the vehicle. At no time did we feel pressured which was a pleasant surprise--not the same with other establishments. From the moment we made the decision, Don worked with us and made us feel like we were part of the family and that he really had our best interests at heart (which we believe he did). We also had the privilege of working with Susan, your finance director. Again another awesome experience and very timely. We chose to go with the dealer financing because she was able to do better than my credit union which was amazing in and of itself. And her personable demeanor was special.So as I said this was the best experience at buying a car that we've ever had. And this in large part because of Don. He is credit to your organization and a blessing to us.SincerelyPastor Tim & Jeanne Duff210-661-9724

tborgfeld

19 de mar. de 2013

WE PURCHASED A NEW CHEVROLET SILVERADO AND HAVE BEEN VERY PLEASED. SALES AND SERVICE ARE VERY FRIENDLY AND EFFICIENT. ALSO VERY KNOWLEDGIBLE IN THE PRODUCTS THEY SELL. THIS IS MY SECOND PURCHASE AT VALMARK!

Suepervisor1

7 de mar. de 2013

The experience at ValMark was actually enjoyable. Ryan was very helpful. He kept us entertained while waiting for all the processes to be completed. It was actually like we where part of the family. Everyone was friendly. They couldn't do enough to make sure we were happy.Ryan informed me to keep him informed if there was anything I needed. Even supplied his cell number. I would definitely recommend them to my friends and family.

skell

6 de mar. de 2013

Don was Great!!! Very accommodating even after the sale!!! I would definitely recommend anyone to see him for their next car purchase!! No haggling and no run arounds!!!!

mitch68

1 de mar. de 2013

The price was very fair. The customer service was great. I did not have to spend all day negotiating the price. Staff was very friendly. Don is the man. Thanks

cpearson65

22 de feb. de 2013

Purchasing my first Corvette was a major financial decision and the folks a Valmark Chevrolet made me feel comfortable and went over the top to ensure that all of my questions and concerns were answered every step of the way! I am very impressed with the care that Don, Chris and Susan took with me because I know I can be a little edgy sometimes especially when it comes to money. Your staff went the extra mile to make sure that this major purchase was enjoyable for me. Thanks! I absolutely love this car!

Tri1060

12 de feb. de 2013

Upon requesting additional information from ValMark Chevrolet's Internet Department about a vehicle, Don Nicolay promptly emailed me introducing himself. I decided to stop by and take a look at the vehicle and Don was more than helpful to accommodate me with information, demonstration of the car, and delivery of my vehicle. I am greatful to Don for helping me with the buying process of my vehicle.

jmars138

4 de feb. de 2013

I had a great experience buying my brand new Chevy 1500 Texas Edition Crew Cab Pickup Truck. Donald was very helpful in helping me get what I wanted. I had visited other dealerships and often felt that other sales people were not up front, or were trying to get me into a vehicle I did not want. The price was great! I am completely satisfied with my purchase! Donald's customer service is second to none.

jasondennis

4 de feb. de 2013

I enjoyed the process.It was quick and straight forward.I was in and out in less than 2 hours.No hassle or hard sale.

brbnb

28 de ene. de 2013

Ryan was very helpful and found exactly the car we wanted. We appreciate the professionalism and courtesy he showed. There was no high pressure sales thorughout the whole process. I like the no hassle pricing and negotiation process. The sales manager was also straighforward. This is the fourth straight vehicle we have bought from Valmark and will continue giving them our business.

shirley holland

15 de ene. de 2013

When I decided to purchased a new vehicle (after keeping my 1995 Buick Regal until May of 2012) my first stop was at Val Mark, Donald Nicolay was the first person to greet me and my sister, I was very impressed by his knowledge and helpfulness, even though I was just shopping around at that time. After going to other dealerships within a thiry mile radius, I ended up back at Val Marks and decided this was the company I wanted to do business with and because Donald was very helful and friendly.

Ramiro Martinez

11 de ene. de 2013

Yes I would recommend this dealership because Don Nicolay is an excellent car salesman!! I was able to work out a deal without any prolong back and forth discussions. Good products and large selection.

Longhorns25

28 de dic. de 2012

ValMark Chevy, Donald Nicolay and Chris Young are a Class Act. I wish all dealerships where like ValMark they should that lessons. I simply love them. Would not go anywhere else. Thank you!

Lighthouse ChristianFellowship Church

21 de dic. de 2012

Don was very knowledgeable and knew his cars because of his background. He wasn't pushy but to the point. When it came down to the bottom line Don was right on the commitment. My deal actually took 3 days just to make sure it was the right one and Don had the patience to wait on me and the wife. What was amazing is that the wife never stepped foot on the dealership grounds. She hates doing the sales process when buying a vehicle. I was able to bring the vehicle home, have her appraise it and sleep on the decision. Even during the paperwork signing I was able to bring 2 pieces of paper home for her to sign and walla... her used 2010 Chevy Traverse has been delivered in time for Christmas. This is the first time I've shopped New Braunfels because I always thought you got a better deal in San Antonio.... my was I wrong... Kudos to your dealership and especially for Don Nicolay.

m.marie

18 de nov. de 2012

Don is a very professional, friendly and a knowledgable sales representative. He made the whole experience very customer service oriented. From my internet contact with him to the demonstration and buying experience and a very fair trade offer I received on the the vehicle I traded in. I was buying a certified used vehicle, which had a couple of minor issues with a scratch on the bed rail and loose center console. Don coordinated with the body shop and service department to get these items corrected in a very timely and totally satisfactory manner. This is a very professional dealerhip, not just a buy our vehicle and see you around type. They really care about their image and business model and providing professional and courteous care from the buying experience to the service areas. They really want the customer to feel a part of the ValMark family. I was very pleased and impressed with my total experience with ValMark, from sales, F&I to the service areas. They really care about their business model in the community.

bobbywayne.mckissack

23 de oct. de 2012

My experience with Val Mark Sales and Finance great. Everyone went above and beyond to help me in my New Silverado Truck purchase. I was referred to Val Mark Chevrolet by my Son Petty Officer Cash McKissack USCG and his wonderful wife Melissa McKissack. They also love their 2011 Texas Edition Truck.ThanksBob W McKissack

kailab

23 de oct. de 2012

The service of the employees and the atmosphere of everyone was wonderful, and great! Im very satisfied with my service that was given to me. Me and my new car will be back to visit :) Thank You!

frank99

7 de oct. de 2012

The overall experience at ValMark was excellent. The salesman Don and Tom were professional and courteous for my buying needs. Any one in the market for a used or new vehicle I recommend visiting ValMark. Thanks Don & Tom

papa7474

14 de sep. de 2012

We had very friendly and good service from all that were involved in our purchase of our new vehicle. I have already recommended Valmark to anyone who asks about my car, and there have been several. Also, we had left something in our vehicle and we called Donald Nicolay to see if we could get it out and returned to us. He was nice enough to get it out and overnight it to us and we received the next day. That was very much appreciated. We will definitely return to Valmark again when we need service or another vehicle. Thanks to all.

Mike Galvan

28 de ago. de 2012

Don was very friendly, very knowledgable about vehicles i was interested in. He tried his very best to get me best possible deal. I would definatly refer him to friends and family in search of a vehicle.

shane.macphearson

24 de ago. de 2012

Don Nicolay sold my wife a 2012 Chevy Camaro. He was absolutely fabulous, and handled her car buying experience as unique, giving her the personalized attention she needed. At the risk of sounding cliche, in all my years of dealing with car salesmen, Don is the first one that I have felt I can actually trust. He is a true asset to ValMark Chevrolet and not only easily earned that first sale, but his attitude and customer were so impressive that a couple of weeks later I went to him and bought my own 2012 Camaro! I wouldn't have done this unless Don was the best--and he is! He is now my family's "personal car salesman" and we will recommend him without hesitation to our friends and extended family! Thank you.

Min2004tx

21 de ago. de 2012

I contiually come back to this dealership because of the care and service that I receive. I am very pleased and have never had a bad experience. I also have my SUV serviced here as well because of the good quality of care that I recived. Further, I refer people to the dealership. Today's visit was to get my aunt a new vehicle and she was very pleased and walked out a happy customer and a new SUV. Don was very helpful and through in explaining the new SUV to understand everything. She walked away understanding everything. Definitely appreciated his help today.

Chuck

17 de ago. de 2012

I purchased a new Silverado 1500 Z71. The customer service was excellent. They worked with me on the price. When I didn't want financing or anything special, they asked one time and then respected my answer. I never go the car salesman feel from them. The buying process was very expedited. Highly satisfied with buying from them.

dbmcelroy

17 de jul. de 2012

When I began my search for a new truck I honestly did not consider ValMark due to one price shopping. I enjoy putting one dealership against another for the best deal. After a short visit one evening my opinion quickly changed. Donald Nicolay and Chris Young were great from the begining and did everything possible handling the minor details to make me happy. Great dealership, honest and determined to achive a great deal and satisfy who is important - the customer. I recommend ValMark Chevrolet in New Braunfels, Tx. to anyone intrested in a new or used Chevy car or truck.

shutterfly

3 de jul. de 2012

ValMark Chevy the best of the best! This is our 4th, 5th, 6th??? vehicle purchased from ValMark and all I can say is--if you go anywhere else then you are missing out on some of the greatest people to work with. Chris Young never ceses to amaze me with his caring personality and always going the extra mile to make his customers happy. We also worked with Don Nicolay on our most recent "Traverse" purchase. He was so knowlegeable about our vehicle and it was a pleasure working with him. This dealership has "genuine" people working for them and it is worth the extra miles to drive to New Braunfels for the top-notch service they provide. Thanks for making our newest car purchase another great experience! See you for the next vehicle :-)

sbennett88

18 de jun. de 2012

Great dealership, honest and very determined to achive a great outcome for thier customers. Donald Nicolay was great from the begining of the process to the follow up of minor details to make me happy! Great staff and selection, anyone intrested in a new or used Chevy car or truck should definitely visit ValMark Chevrolet in New Braunfels, Tx. Very Happy with my 2010 Chevy Silverado purchase

LGlenCal

15 de jun. de 2012

The ValMark Body Shop performed body repair. The employees listed above were friendly, professional and competent throughout the repair duration. The desired repair was more aesthetic than functional. Therefor, I was concerned that repair work might do even more damage. John gave me confidence the work would be to my satisfaction and it was. He arranged for car rental pickup and drop-off, provided a schedule for the work and kept in contact. Our vehicle was repaired perfectly and on schedule without any additional cost over the initial estimate. I will most certainly call on ValMark should future repairss be needed. I couldn't suggest a single improvement.

JacqlynT

1 de jun. de 2012

My experience was great! The staff was very friendly and helpful. I would recommend them to anyone looking for a new car. With my credit not being so great it was nice to not be turned down for once. Thanks Don and the Team at Val Mark Chevrolet.

adamsespinoza

16 de may. de 2012

A close friend of the family recommended this dealership, she said don't go anywhere in San Marcos. Go over to Valmark and talk to Chris Young and he will take care of you . I got his phone number , called him up and filled my application online and went to Valmark later that day. Chris,Don and Susan worked as a team ,together they went above and beyond to make us feel welcomed and get us into our new Chevy Malibu. I really liked they way Valmark and their team of sales people worked together. I plan to come back for all my Malibu's needs. Thanks Valmark , my family and I are very happy.

aggiemom3

1 de may. de 2012

We recently purchased a preowned Suburban from Valmark and Kirby was our salesman. I have never enjoyed the car buying process, however our experience this time around has changed my view completely. Kirby was excellent at communicating our options before even setting foot in the dealership. What I appreciate most was the fact that he stuck to what we were looking for and never had me feeling pressured to make a purchase I would end up regretting. Not only that, but our service did not end when we drove off the lot. Without a doubt in my mind, I would recommend purchasing a vehicle with Kirby at Valmark. I know for a face that our purchase there will not be our last.

BERTHA1969

1 de may. de 2012

Don and Valmark Chevrolet made the whole process much less stressful. I love my car and am willing to come back for the next car. Thank You Don and Valmark!

tomorbeck

30 de abr. de 2012

looked at expeditions, yukons, and other tahoe dealers for 8-9 months. I had made up my mind to buy tahoe but it took a professional salesman like Don to help me part with the money. I love my Tahoe and am happy to have a well run dealer like ValMark. I liked honest, straightforward manner of Don and other staff I talked to.

jcarter1234

11 de abr. de 2012

Absolutely wonderful people to do business with. I have been to many dealerships and been given the "run around", false promises, and money being moved from on end of my contract to the other, and with Valmark Chevrolet it was the most refreshing experience I have ever had. I was told up front the exact amount, what my options were, and if Mr. Kirby thought that the car I wanted was really going to best benefit me in the end. He was as straight forward as Iv ever met a salesperson to be! Especially being a woman, we can very easily be taken advantage of when it comes to our knowledge of anything mechanical, and it was just very reassuring the comfort I felt in the information I was being given.

wendy noriega

10 de abr. de 2012

Don Nicolay was our sales rep and he was great, I didn't have to ask for a thing. This was a purchase for our teenage son, his first car. Upon delivery, Don explained how to use everything in the car to my son. I have never had anyone pay such attention to detail!!! Thanks Don and Valmark crew. Two more years till our youngest comes in, so keep up the good work!!

aaatch

30 de mar. de 2012

Awesome service. Service was for a 2011 GMC 2500HD Duramax. Very complex controlsystem with some weird symptoms. They worked hard to orrect the problem.

bracken8000

24 de mar. de 2012

My experience at ValMark and with Donald was fabulous! He did everything I asked of him and made sure we were comfortable in the waiting area while the paperwork was being prepared. He did not try to push me into anything I didn't want and gave me many options. Even the owners of the dealership came over and greeted me and thanked me for my business when I left. Everyone was very friendly. Overall, my experience was wonderful. I would definitely recommend this dealership to anyone and especially for Don Nicolay.

jaxon47

21 de mar. de 2012

I have been purchasing automobiles for almost 50 years, new and used. My recent purchase of a Chevy Silverado at ValMark Chevrolet in New Braunfels, Texas, has been the most pleasant experience I could ever ask for. Buying a car has always been a long endurance pain. Not so with the excellent staff at ValMark. Time wise, I was in and out within an hour with the vehicle I was wanting, a fair trade-in value and a price that was true. My thanks to Sales Professional Julie Flores for her superb skills and the rest of "Behind The Scene" ValMark Team.Jaxon Smith snd Sandy BrileyBlanco, Texas

saturn830

12 de mar. de 2012

I had an great experience having some warranty repairs completed at this dealership. I dont think I have ever been treated more friendly at a dealership. Josh was very personable and friendly. He was great with communcation and concerned with my satisfaction. Having a large amount of dealships in the area, I would choose Val Mark for any future repairs without any hesitation. Thanks Josh

James Mc

10 de mar. de 2012

I was very happy the way Donald help us get in a car that we love. I've been to other dealerships that just gave me the runaround.so i was very pleased and I will tell my friends and family about VallMark and Donald. So thanks again.

erochin

10 de mar. de 2012

First of all the customer service was outstanding! Josh was extremely helpful when the problem was described to him. He explained what the problem seemed to be and what the best option for repair was. There was no pressure in making the decision for repairing the vehicle. I was very pleased with the repair of my vehicle but most of all the way I was treated from the time I drove the vehicle into the service department until I left the service department.

kalel819

9 de mar. de 2012

First off, I was at ValMark getting repairs done on my 2003 Tahoe, and was upset cause I was charged $667.00 for an alternator, I was looking for a smaller vehicle that would be way better on gas when I was approached by Don Nicolay who was very kind and very friendly and was insync with my needs, he showed me a few cars and I decided on the Chevy Aveo, Don got the keys and we went for a test drive, and the rest is as we say history, Don is a very good salesman who has knowledge of what he is selling and If I ever know of anyone looking for a vehicle i will not hesitate to recommend him to any friends or Family, ValMark has a great salesman in their grasp, Also would like to thank Susan Rosencrans your Finance Director for being such a help in making this a smooth transaction and getting it financed, she was so nice and helpful and had the deal done before the repairs on my Tahoe were completed, my compliments on a great staff at ValMark Chevrolet....Sincerely A for sure repeat customer.Joe Vidaurri

blackeyepea

9 de mar. de 2012

Maritza, was very helpfull and did everything in her power to make sure we were helped all the way, she made sure we were well acomidated, and overall she is the best you have there, she is always with a smile, makes sure you feel rigth at home, and does her best to keep the customer satisfied.

corsak1

7 de mar. de 2012

Very helpful. Worked with us on getting the vehicle we wanted. Very understanding. Very knowledgable about the vehicle we needed. Worked with dealership on getting us the best price. Very satisfied.

devenjr1

7 de mar. de 2012

I would recommended this dealership to others looking for a new or used truck. I was very happy with our salesman and plan to enjoy our new truck.

mcj7040

7 de mar. de 2012

Donald was friendly, helpful, and very on the ball! I told him what I wanted and he made it happen. There was no pressure to purchase unnecessary extras, which is always a plus for me! The entire team worked quickly and got me on the road with my new vehicle in record time!

darkstar041490

6 de mar. de 2012

Maritza Baxley was very helpful and always kept me up to date with what was going on with my new car. She has made a life long customer out of me.

youngag00

6 de mar. de 2012

The entire process was seamless. I called James on a Monday morning and worked the figures over the phone. Went to the dealership that same night and signed all the paperwork. My only complaint was that I would have like a little more $$$ on my trade in. The requested DVD player was installed the following AM, car washed, fuel tank filled. I received a call from James, he provided a brief orientation, and off I went. These gentlemen were pleasent to work with and no haggle.

nbyerley

6 de mar. de 2012

My wife and I greatly appreciated the approach of our sales person, Kirby. He was friendly and courteous to our needs and helped to accommodate us with any and all information requested. He was not pushy and focused on the $ of the sale, simply working to please us. This is not seen very often with car salesmen.

lisahowland

5 de mar. de 2012

We went to ValMark to look at a certified vehicle that we saw on their website. All of the employees were very friendly and informative. Julie worked with us to negotiate a fair price and was great to work with. We would definitely do business with them again. (They were also very kind to our 4 children who were with us during the whole process).

roy cooper

3 de mar. de 2012

Don was very pleasant/knowledgable and was not "pushy". He made me feel at ease and you could see he liked his job. I must also say Susan was very pleasant as well. I have already recommended Valmark to some of my golf buds.Don says your service department is excellant, I hope they are as professional as he.R. Wayne Cooper

hsparent55

26 de feb. de 2012

Julie has the best customer service skills I've ever seen to date. She's not pushy as some used car dealers can be. She doesn't try to sell you something don't really want. She listens to her customers, allows you to go look at the vehicles without hovering and she allows the car to sell itself. The cars at this dealership are top-notch machines and she knows this. She doesn't have to convince anyone so she doesn't over-do it with her customer. Thankyou Julie for listening and helping us to find the right car for our family. You are solid gold in my book and I would recommend you to anyone who might be looking for a good quality used/certified vehicle.

wps2

24 de feb. de 2012

This was by far the smoothest and easiest car buying experience I've ever had!Don would not give up until he found a vechicle that was within my budget.Susan, the finance manager but together an offer I could not refuse. They paid off my old truck, and put in brand new silverado! I would highly recommend Valmark to all my friends and family.

Greg Spatz

24 de feb. de 2012

we did not receive the advertized 1K dollar trade in for our 2 GMC trucks we traded in. I looked up the trade in value on each vehicle we traded, and overall, I think the dealer could have offered more.Don was not pushy or overbearing. I would recommend him to anyone that would ask.

Hitzfelder Moving

24 de feb. de 2012

I just had another great service visit at Valmark. They have been maintaining our fleet for the last 8 years and every vist has been perfect!We buy all of our trucks from them and we always feel that we get a great deal before and after the sale.

Lantzer

21 de feb. de 2012

My wife and I had a great experienced your dealership! I have used the Service Dept. since 2006,specically, Mr.Justin Kelley. I have always recieved excellent customer service from him,and all the service staff. I was planning on having my truck serviced,and decided to look at some of vehicles on the lot. I had been considering buying a new truck for several months,and I wanted to see what was available. Trey Hudson approached me, and he began to let me know about the 2012 silverado. He was very polite,and demonstrated patience with my young son. I had told him that in the past, my experience with the sales department wasn't positive, and he said that he would like the opportunity to change my opinion. He told me about all the incentives available, and I began to consider buying a new truck. My wife visited ValMark later that same day, and she was assisted by Julia Flores and several others,including the Sales Manager. They researched some more incentives and convinced my wife that buying a new truck was a good decision. They layed out all the numbers, and explained everything thoroughly. Trey and Julia arranged a test drive for us,they got our trade-in appraised quickly, and handed us off to the Finance Dept. We really appreciated Sue? in finance. She worked quickly, and was a pleasure to speak with. She was unlike anybody I had ever met in a Finance Dept,and we apprecitaed her efforts.

rdean9666

5 de feb. de 2012

this is by far the best dealer i have ever used. Justin Kelley has been taking care of my family and friends and this past week when i went in he had been promoted to the service manager. Congrats Justin. This past trip I dealt with Josh Pace. He did a wonderful job and after talking with Justin about it he will be my man from now on. I think its great that Valmark promoted within and feel with Justin leading the service team and great people like Josh my family and friends will continue to be taken care of as well or better than before. Thanks again and congratulations Justin. Thanks again to Josh. Keep up the great work!!!!!!12

dmaster928

2 de feb. de 2012

Donald was great. He did everything I asked him to do and got me a sweet ride.He got me the most for my trade in and more. He was very professional and really cared about me and my wife.

hbonita08

1 de feb. de 2012

Don as well as the rest of the staff there at Valmark were very professional and all were very helpful.I emailed Don from Afghanistan 1 month prior to coming home and he was very prompt in finding what I was looking for.He even called me once I got home to see if I had made it in.I would highly recommend this dealership to anyone.

Faught

28 de ene. de 2012

We walked in wanting a 2012 red Camaro. Within one minute, Donald approached me. I told him what we wanted. We reached a deal within 45 minutes. The financing went well and was explained fully. We picked up the car the next day very happy with our car buying experience.

joanneflores

18 de ene. de 2012

I chose to revisit and purchase from this dealership because the salesman was not too pushy and he explained very well all the different options available. I felt very at ease and comfortable because he was very personable and knowledgeable. I will not hesitate to recommend Sam and the ValMark dealership to anyone interested in purchasing a new vehicle.

cissym

14 de ene. de 2012

Our experience at ValMark Chevrolet was the best we have ever had in dealing with a salesman (Donald Nicolay) and the Finance Director (Susan Rosencrans) and Sales Manager (Tom Pence). Everyone we encountered at the business was very friendly, courteous, and helpful. They listened to what WE wanted and did not try to sell us something we weren't interested in. I would recommend them highly to my friends.Thank you for your service,Edness & Brad Martin

parker6

7 de ene. de 2012

Mr. Nicolay was not your typical salesman - He was not putting any pressure on our family to buy. He was very kind and helpful. Without the pressure to buy, the fair price for our trade-in, and the friendliness of Mr. Nicolay, it was a wonderful experience and we will definitely go back.

astrainer

5 de ene. de 2012

We have purchased vehicles from ValMark since the dealership became ValMark. We have purchased a Chevy Venture, 2 Chevy trucks and now a brand new Traverse. I enjoy dealing with the team at ValMark, have enjoyed the service they have provided and just can't imagine shopping anywhere else. Kirby is just one of our favorite people in life and understands customer service. Thanks Kirby and ValMark!!

RJLR

3 de ene. de 2012

Valmark is the best deal in the area. Chris and Don know us when we walk in after not seeing us for 3-4 years. They are on top of their game all the time.

Goldstar01

24 de dic. de 2011

My experience at ValMark Chevrolet has been excellent. I especially appreciate the friendly and helpful attitude of everyone there. Kirby Hoskinson is great and really knows how to handle all aspects of the sale from beginning to end. He is very familiar with all the products and services available. He made the purchase experience pleasurable for us. Best ever vehicle purchase!!

bmk01

15 de dic. de 2011

This is the second car I have bought from Valmark, and the experience has been great. The staff are first class.I also have all my service done at Valmark.Chevy Cruze LSZ

trives25

14 de dic. de 2011

Kirby and the staff at Valmark make buying a vehicle so easy. The vehicle and all the paper work was ready when I arrived. A very pleasurable buying experience.

REDDOG69

8 de dic. de 2011

JULIE WAS GREAT AND VERY GREAT TO DEAL WITH REALLY WENT OUT OF HER WAY TO EXPLAIN ALL THE FEATURES OF THE VEHICLE, AND TOM WAS GREAT TO DEAL WITH ALSO HELPING US IN GETTING A 2ND VEHICLE FOR OUR DAUGHTER AND HER NEW BABY SO THEY WOULD BE A SAFER FOR RELIABLE VEHICLE AND LOOKING OUT FOR THE SAFETY OF OUR GRANDAUGHTER. TOM WAS GREAT IN HELPING US WITH THE PURCHASE OF BOTH VEHICLES AND MAKING IT A SMOOTH ROAD AHEAD FOR OUR FAMILY. SUSAN WAS ALSO GREAT IN EXPLAINING EVERYTHING TO US ON THE SIGNING OF ALL THE PAPERWORK AND ALSO IN HELPING US WITH INFORMATION ON GETTING ARE CREDIT BACK FROM THE CARS WE TRADED IN. TO GET BACK ARE GAP INSURANCE REFUND. IT WAS A AWESOME TRANSACTION FOR ME AND MY FAMILY. JUST KNOWING THERE IS A DEALER STILL OUT THERE TO HELP US IN A TIME OF NEED, AND NOT HAVING PERFECT CREDIT, IN THE TRYING TIMES OF THIS BAD ECONOMY.THANK YOU,THE REED AND RUSHING FAMILY.EVERETT REEDCIBOLO, TEXAS

gretchengirl

7 de dic. de 2011

Received a great deal of personal attention after losing my beloved Trailblazer in an auto accident. Everyone at Valmark was invested in my having a solid, safe car.

jjsanchez67

30 de nov. de 2011

All of the staff that we dealt with were both helpful and courteous. They made my wife and I feel very confortable without being pressured for anything. There was a sense of ease in working with the dealership staff. Also, during our inquiry process, we always received return communications unlike some of the other Chevy dealerships that we tried to deal with.

Dupnik106

27 de nov. de 2011

We had a wonderful first time experience with ValMark Chevrolet. Upon visiting their lot we were pleased with the selection of the 4-door pickups. Each person we dealt with exceeded our expectations including Donald Nicolay, Chris Young and Susan in Financing.

rattler99

22 de nov. de 2011

Don was a pleasure to work with. He's very relaxed and made sure I was informed of all the price features. I enjoyed working with him and would highly recommend him to friends and family.

Doug & Mary

21 de nov. de 2011

The following took place Nov 4, 11.My wife and I were in the area, attending to details regarding our new home. As we attempted to leave New Braunfels to return to FL, our '07 Silverado had a difficulty. I called Valmark Chevy, reported my problem to Josh who in turn recommended Fat Boys Towing. After our p/u was safely delivered to the shop at Valmark, Jim assigned Ray to check the vehicle. After a bit or trouble shooting, it was determined that the 175 AMP Maxi Fuze had "blown" and after replacing it, all was well and we could depart the area to return to our home in Jacksonville, FL.Every one involved was courteous and kind and worked hard to get us on our way back to FL. We especially appreciated the attention and concern that Jim Robinson, Josh, Ray and the driver for Fat Boys Towing paid to our dilemma and got us on our way.Jim recommended that we carry an extra MAXI FUZE however there were no more in stock at the dealership. He then directed Josh to call a dealership along our route and have them set one out for us to carry as a spare. Josh contacted Seguin Chevy and they were happy to do so. All in all, though it was a minor problem, again we appreciate the response and attention we received at Valmark Chevrolet and recommend them to anyone.Sincerly, Doug and Mary SiskowJacksonville, FL (soon residents of New Braunfels)

soldierboibruce

16 de nov. de 2011

Julie and the finance staff were very helpful. They knew eactly what I was looking for and made sure I got it without pushing me in another direction or into a car I didn't want. They gave me a good deal on my trade in, and even went the extra mile to help me find a lender that would give me a decent interest rate.

Happy HHR

16 de nov. de 2011

Don was very helpful. Purchasing the car and leaving the lot, took less than 2 hours.Tom and Sue were very helpful and kind with the financing. I have heard alot of good things about Val Mark. I would recommend anyone to this dealership. They stand behind their customer service and their product. I really had a great experience. I will be a repeat buyer. Thanks to all, that made this purchase comfortable for me. Kudos! 5 star rating from me!

AArsement

14 de nov. de 2011

I was skepticle going in but in a very short time I felt comfortable and relaxed.Don Nicolay was very informative and patient with while Imade my dicision.Overall I'd say I had a wonderful expereince.THANK YOU VAL MARK CHEVERLET!

Dustin&Natalie

2 de nov. de 2011

The experience that my wife and I had at valmark was one of the best car buying experience that we have ever had. Julie and the rest of the staff are honest, respectful, and very knowledgeable. We will definitely use valmark again in your future car buying.

angelica13

21 de oct. de 2011

The people in this dealership are very nice,professional,and friendly too!! my experience buying a new car here has been great! I will defenitely recommend this dealership to my friends!

smalltowngirl

20 de oct. de 2011

Everyoneone at Valmark was very friendly and helpful. We did buy a new vehicle and are very pleased.

HHR Man

9 de oct. de 2011

Julie made my car buying experience easy and stress free. I initially made contact with Valmark through the internet. In fact, that's how we negotiated a fair and equitable deal not only for me, but also for Valmark. I made a promise that if Julie would help me get the car I wanted at the price I wanted, I would help her and Valmark by using their financing if they could match or beat my bank's rate, which I thought was rock bottom. To my pleasant surprise, Susan (Valmark finance office ) beat the rate using a major lender for the loan. Since I had some negative car buying experiences in the past from a few San Antonio dealers, I was a bit of a sceptic at first when I made contact with Valmark. I very much dislike car sales people who perch near a door like vulchers ready to pluck you into a car you don't want and at a price you can't afford. Julie and the whole staff quickly changed my views. They made me feel comfortable, there were no high-pressure sales and they truly care about the person who walks into their showroom. Julie and the whole staff are wonderful. I would buy another car from Valmark in a hearbeat.

lile812007

5 de oct. de 2011

I came into the dealership to come find a new car to help my family get around with more room since I'm having another baby. Kirby came along and took us in with great service and got my family and I into a brand new car. He helped us out a whole lot by helping us get a great monthly pay for the car. Kirby is an overall completely amazing car sells man. I would recommend him to my family. I also would come back and by another vehicle from him later on in the future. Thank you Kirby for your help. We were completely satisfied with your hard work and dedication in getting us a new car.

Shawna C.

3 de oct. de 2011

Julie was extremely helpful and made my decision in picking out a reliable used vehicle very easy. She answered all my questions and offered useful information related to vehicle operation. Julie was very friendly, and most importantly, not a pushy salesperson.

Dylla44

30 de sep. de 2011

This dealership from top to bottom will get it done. James Dunworth went out of his way to find a vehicle that fitted my needs. Chris young was a great host and has a great personality and Sussan is a sweetheart made sure we were taken care of. Thanks for Everyhing STEVEN DYLLA

brumar

29 de sep. de 2011

Travis Miller was vry knowledgealbe about the equipment on the car that I was looking for. He even gave me the same options when I came back 3 weeks ater.I just cant tell you how much easier than previous salesman had been at other car lots. Mark Kuykendall

hvannoy

28 de sep. de 2011

Great experience! Travis and the rest of ValMark Chevrolet were very helpful. The family and I love our Tahoe. Thanks again Travis. Henry Van Noy

Doug Hunt

27 de sep. de 2011

Very helpful. Julie is knowledgeable in all areas of the auto industry. Inside and out of the vehicle. Always available to answer questions. Enjoyed working with her. Doug Hunt New Braunfels,TX

tkrueger2

27 de sep. de 2011

As soon as I walked up I was greeted with a smile and enthusiasm. Chris and Don did a fabulous job getting us the best deal possible for what we were wanting. They each took their time to explain everything to us and no hesitation explaing things again. Don went over every aspect of the features of the car until I was completely satisified. Great job to ValMark!!!!

raee06

26 de sep. de 2011

l was looking for good used car. julie flores was very helpful,friendly and she knows what she talking about .excellent service will be using her again.

baxley

25 de sep. de 2011

Very smooth transaction. Excellent customer service. I enjoyed the easy, no pressure buying experience. Price and assistance was professional with no surprises. I like the certified added value of the vehicle as well.

lmart41

25 de sep. de 2011

After searching the Internet and seeing several Chevrolet dealerships in our area, the Valmark Chevrolet dealership with Donald Nicolay was the only person that actually contacted us by telephone within a short time after we posted our inquiry. This afternoon we visited the dealership and bought a Chevrolet Traverse LS. All the people we met there were very friendly and helpful especially the sales consultant, Donald Nicolay. He even took us on a tour of the facility and introduced to all the personnel we would meet on a service trip there. He made sure we understood all the gadgets and workings of the car before we left even with OnStar and Bluetooth. We were completely satisfied with Valmark Chevrolet and would definitely recommend them to our friends and associates.

sandybuck

24 de sep. de 2011

Don was very knowledgeable and helpful during our new car selection and purchase. Chris Young checked with us several times to make sure all was going well. He also was friendly and hospitable. Susan knew her job well and was easy to work with in. I love the new Chevy Equinox even more than I expected. It is comfortable for a vehicle that gets such awesome gas mileage. I would definitely purchase from Val Mark again.

kristinecerda

24 de sep. de 2011

Julie was a pleasure to work with, she was very helpful and made sure that we were happy and that our buying experience was absolutely perfect. I will recomend her to all my friends and family who are looking to buy a car. She was great!!

PrestonP

23 de sep. de 2011

Josh was great and very knowledgeable! I was referred to him by a friend and they were right about his customer service skills. When he says he is going call you he does and he goes over everything with you in great detail like you are his only customer. This is hard to find in an employee so ValMark you better keep him happy before a competitor takes him from you.

benoit

21 de sep. de 2011

THIS DEALER WILL GO ALL THE WAY TO SATISFY YOU THEY GAVE ME BACK A PAYMENT THAT GMAC TOOK OUT OF MY ACCOUNT. AND DONALD HELPED TO EXPLAIN EVERYTHING ABOUT THE PICKUP I BOUGHT

Gordo2001

21 de sep. de 2011

My buying experience at Val Mark was nothing short of superb! They did not have the truck that I wanted in their inventory but were able to have it delivered the very next day. They went out of their way to get the financing that would fit my budget. I checked for availability and price on other local Chevy dealer web sites for the truck I wanted and Val Mark was considerably lower in price than the others. When my wife and I took delivery of the truck they took the time to go over the features and how they worked. They walked us through setting up the On Star feature and made sure we understood everything before we pulled out in our new truck.Long story short..go to Val Mark!

southTXhunter

20 de sep. de 2011

Kirby to care of me with white gloves during the location, sales process and delivery of my new suburban. What a pleasant experience he made of my entire purchase process. Justin Kelley referred me to Kirby, but Justin and his excellent handling of all my service needs on my previous suburban is the reason I shopped with Valmark for my new ride.Thanks Guys,Glenn Munford

Margaret Butler

19 de sep. de 2011

Let me first say that I love a chevy truck,that is what I prefer to drive. This is my second truck that I have purchased at ValMark Chevrolet . My first one was a 1500 Silverado and the one I'm driving now is the new Silverado 2500 HD both great trucks. Service was excellent,quality of work done in a timely manner, Don Nicolay was friendly not pushy,he seemed to know what he was talking about. They all worked very well with me in all situations being past or present and that is what it's all about, I was a happy satisfied customer and the price was right. Thank you ValMark Chevrolet !

CINDY PX

19 de sep. de 2011

JAMES WAS QUICK TO SAY HI, AND GET US MOVING IN THE RIGHT DIRECTION. HE ANSWERED ALL OF OUR QUESTIONS WITH KNOWLEDGE OF THE VEHICLE WE WERE LOOKING TO BUY. THANKS,CINDY&RANDY

Ramon Solis

19 de sep. de 2011

Kirby was friendly and courteous and took the time to answer questions we had in detail. He is very knowledgeable at what he does.Thanks, Kirby

dabraham001

19 de sep. de 2011

Roy did an outstanding job of explaining the problems with our car and the options I had. He went above and beyond to locate the necessary parts for our Saturn Sky. He also made sure a rental was available so we were not inconvenienced at all. Roy is always very friendly and helpful.

S Albright

18 de sep. de 2011

I am giving this rating because I had a good experience. When I first got to the dealership, James did not run out and start bugging me. He let me look for awhile before He came out. I appreciated that. S Albright

planeride

16 de sep. de 2011

Nothing but quality service with a smile from Roger!!!! I've had a couple of small issues with my new car. This last visit was a simple oil change. I was in and out quickly each time totally satisfied!! Thanks Roger!!

anni

15 de sep. de 2011

A pleasure to work with Roger Bittner. He is extremely knowledgeable, courteous, and professional. He kept me well informed on the progress on my car, and information on future work needed. A great assett to ValMark Chevrolet.

sfeuge

14 de sep. de 2011

Dealer rep provided friendly serviceThere was little pressure to buySales rep was informative and knew the vehicle wellItem we were seeking was in stock

tylersanderson

13 de sep. de 2011

Valmark knows what it means to take care of their customers. I get all of the vehicles for my business serviced at Valmark, and have always been completely satisfied. Justin always makes sure the repairs are completed correctly the first time. It is nice to have a local dealership that actually cares about their community. Thank you!

foxie

13 de sep. de 2011

James was extremely helpful in going over all the new technology in my new car.He never was trying to push me into something I did not want. If people do this Iwould have walked out and purchased somewhere else. He also helped me set up onstarand when I left, I was happy with the entire experience at the dealership. THANKS JAMESCarolyn Gould

Nhardage

12 de sep. de 2011

We had a great experience with ValMark and Travis Miller! Never felt pressured to buy here, small town friendly atmosphere. we were very pleased wuth the overall experience. We would buy from here again!!

latino1505

10 de sep. de 2011

Sales staff were helpful and professional. We asked for a specific product and that is what we received. Finance representative was also extremely helpful. She completed deal by offering additional products and services and the payment was still within the range we desired.

kamjohn

7 de sep. de 2011

I have always had friendly service with said dealer, both in sales and service. I just purchased my 3rd vehicle from ValMark. The whole staff acknowledges me each time I visit.Service after the sale is always important to me.

jessecan2

6 de sep. de 2011

We were in the market for a more economical vehicle for me to drive for work. I drive about 3500-4000 miles per month in a sales job and my old F-150 was no longer cutting it. After reading many reviews on a few different crossover SUV's, I settled in on a Chevrolet Equinox. I wanted to purchase slighty used or last year's model if still available to save some money, but I ended up with a great brand new 2012 Equinox at nearly the same price of used ones I was looking at previously. Kirby Hotchkinson was our sales representative and did a fabulous job helping us choose our new car! We will certainly come back when it is time to purchase again!

Erwin C. Tschoepe, Jr.

3 de sep. de 2011

Itook my 2008 Buick Lacerne to ValMark Cheverolet on 8/12/11 concerning vibration san noise.Roger Bittner, my service representative for several years, greated me in a friendly and courteous manner as always. He accepted the car for service and found the motor mounts were broken. Mounts were ordered and installed under warnty.This did not solve the noise problem. After checkin, Roger called to tell me the cost of repairs would be $1,055.00 to install new struts and mounts. I told Roger that in view of all the problems I have with the car since new, I would pick up the car unrepaired around 5;30 P.M.At about 3;30 P.M., Jim the service manager called to say that Roger informed him of the problem. With Roger in his office, they called General Motors concerning the issue, and General Motors agreed to cover all but $300.00 Dollars. The car was then repaird and picked up 8/23/11.Roger Bittner is truly an asset to ValMark and its customers.Sincerely, Erwin C. Tschoepe, Jr.

cragfiend

2 de sep. de 2011

Great experience, realistic trade in allowance ($2500 more than anyone else!), Good price on the vehicle I wanted. No need to haggle- one of those rare times when you feel as if both sides were happy. Definitely buy your next car there!

Darinda

2 de sep. de 2011

They were very helpful in finding the right vehicle for me and making sure I was happy with everything about the whole car buying experience. From the first initial contact to the completion of the sale, they made me feel comfortable and confident in my purchase.

melkapp4

1 de sep. de 2011

Extremely pleased with our purchases, both used vehicle and new vehicle. Don was wonderful, especially with an issue involving the used vehicle. He figured out the problem before time was spent with service personnel. Would definitely recommend this dealership to others. Very satisfied with our 2004 Mercury Mountaineer and 2012 Chevy Equinox!

Matt&Gabbie

1 de sep. de 2011

We live in Killeen, Tx, but my family has purchased through Valmark in the past. We tried to use a local dealer to save on time and travel expense instead of going out of town. BAD DECISION!!! Our local dealership was very unprofessional and the deal was just to outlandish for anyone in their right mind to accept. So we told them No Thank You and left. Yesterday we decided to call Valmark to see if we could work an agreeable deal out over the phone before making a lengthy drive to New Braunfels. Well needless to say our sales rep Julie was a very pleasant and knowledgable rep to work with. After giving her our needs in a vehicle and what model we were looking for she came up with exactly the best selections for us. We did all necessary paperwork over the phone and she handled everything in a timely manner and had us approved and ready to pick up our new Tahoe by the close of business that same day. We came in this afternoon and Julie (sales rep) and Susan (finance manager) had everything waiting for us. The entire dealership had outstanding customer service. Before driving our new truck off the lot Julie explained the vehicle in detail and pleasantly insisted that we call if we had any problems or questions later in the day. We have to say buying from Valmark was pain and hassle free and the BEST DECISION ever. We will definitely purchase our next vehicle from them in the future!!!

susanlee23

31 de ago. de 2011

Excellent Service! My family has been taking our vehicles to Justin in the service department at Valmark for years. He is always friendly and makes sure we are completely satisfied.

elliottpaige

31 de ago. de 2011

I would never consider having my vehicle serviced anywhere else. The best customer service and prices that I have ever received from a dealership. Valmark can count on my business as long as Justin is there to take care of my vehicles!!

kerri vick

31 de ago. de 2011

Josh was great as well as very informative. He helped us understand what was going on with our vehicle in a timely manner. He helped us set up an appointment that would accomodate our schedule and was available right when we got there.

mpricer

30 de ago. de 2011

The process was stress free, very fast and I was amazed that the produced a car that met my every expectation. I had been searching for a very particular vehicle without success until I arrived at VALMARK. James was exceptional. Most professional, knowledgeable and helpful. I think he gave me a fair price, I never felt pressured, he took care of every detail and was genuinely concerned about me and what I expected from the process. The remainder of the staff was equally helpful and timely. Everything from the paperwork, financing to delivery was seamless and smooth. It was probably one of the best car buying experiences I have ever had. Thanks James and all the friendly people at VALMARK.

dmkdepena

30 de ago. de 2011

I took my chevy tahoe in because I was having problems with the transmission. Turns out it needed to be replaced. Jim Robinson and his staff kept me informed of the progress and kept to their timeline of when the repairs would be complete, which is more than I can say for some other dealers. This was the best service I have ever received and were the friendliest most pleasant people to work with. On top of that, the price was well below what I had expected to pay for such a repair. The staff and the service I received at Val Mark has made me a lifetime customer! Great job guys!

zandra

29 de ago. de 2011

I love Valmark Chevrolet! They still understand the value of customer service. It is truly joy to do business with them. They had my car ready on time and did excellent work!

SGarcia5

29 de ago. de 2011

I have been a customer at ValMark for the past two years, and have never been disappointed. My car is always ready when promised. I recommend this dealership to all of my friends and family.

ellisjre

27 de ago. de 2011

I was doing a 30K checkup on my pickup. I think the things they do (primarly changefluids) was done great. I has specifically asked if all the fluids were topped offand was told they were. The reason I asked was that I had noticed that some werelow. When I got home I checked those items and found they were not topped off.Not sure what the 36 point check indicated on the service bill is for, but it shouldinclude those type of things. The specific things that were not checked that I endedup filling were -Brake fluidPower steeringAnti FreezeThose 3 things were all low and needed added to

ratchet76

27 de ago. de 2011

I have dealt with the parts department at ValMark Chevrolet for 4.5 years. Everytime I place parts orders, they go above and beyond any other dealer in my area to make sure I receive my parts in a timely manner. I would recommend them to anyone I come in contact with looking for a reliable and reasonable Chevrolet dealership.

leebodavis

26 de ago. de 2011

Jim is a utmost professional and he values his customers. I have done business with Jim for many years and recommend him and Val Mark Chevrolet to everybody I know.

Joshuahuber

26 de ago. de 2011

I recently had the transmission replaced in my Tahoe. Justin Kelley took care of everything and had my vehicle ready before promised. The outstanding service and prices at Valmark will gaurantee that I return for all of my future vehicle needs. Thanks, Valmark for everything you do in the community.

ThomasJ102

26 de ago. de 2011

I have been taking my truck to Justin Kelley at Valmark for service for the past 5 years. He is always very friendly and the prices are great!

stephenallen48

26 de ago. de 2011

This dealer is great. Started using Justin last year from a referral from my sons football coach. Said he had used him for years and went no place else. I found out why not long after. He continually does whatever he can to help. I have a pretty hectic schedule and even when i dont always make an appointment Justin always seems to find a way to solve my problem. Thanks to Valmark, Justin, and Will for the great referral. Keep up the great work!!!

sarahsmith9910

26 de ago. de 2011

this dealership is phenominal. Always smiling faces, always willing to help and Justin always remembers my name. Its the little things. I probably visit Valmark every 3 to 4 months for my oil changes and he always recognizes me and says hi to my 3 kids and even calls them by name. Amazing. Always feel comfortable at the dealership and especailly dealing with Justin. Makes being a woman dealing with car issues a breeze.

maddiejackson58

26 de ago. de 2011

I have been using this dealership since it was in the old building when it was downtown. Dealt with alot of different personnel but glad i have been using Justin Kelley for the last 6 or 7 years. He makes it really easy to get work done on my truck and keeps me up to date on the maitenance. One less thing i have to worry about. Thank Justin and Thanks Valmarkt.d.

sbmulchman

26 de ago. de 2011

Big city service with small town attention. I used one of the big dealers in San Antonio prior to moving to Spring Branch and there is no comparison. I would sometimes leave my car for 3 or 4 days for minor items and with Justin it's out in 1 in most cases. Sometimes for my maintenance services I will wait in the lounge and you never see him sit still. He is always on the go. He always explains everything in a way I can understand. Will continue to use Valmark as long as he is there. Keep up the great work!!!J.M

Sbgiggy

26 de ago. de 2011

I have been to many dealers of all makes in my 30+ years of driving. Justin is by far the best service rep in my life. I have tried to lure him away on many occasions to come work for me as a sales rep but he always turns me down. His attention to detail and obvious loyalty to Valmark is what sets him apart. He is always dressed so professionally compared to his coworkers and I think really cares about what he's doing. I will continue to use Valmark at least until I can lure him away ;). Great service. All the time, Every time

Heatherraley

25 de ago. de 2011

We at Henderson Performance, talk to these guys on a daily basis and about 98% of the time they have or can get anything that I have asked for. We get most of our parts through Valmark and they are always kind to me and very helpful even when I'm not real sure what it is that I need. They know what they are doing and talking about and its really great dealing with these guys.

unicorns

25 de ago. de 2011

It is a real pleasue to work with Roger he has the knowlege what it will take to repair a vehicle and is able to explain this in layman terms.

mcarrillo

24 de ago. de 2011

We had a great experience with Valmark-Chevrolet.... our sales man James Dunworth was great he was on top of everything and helped us get the truck that we wanted also helped us get the best rate, as well as the finance director Susan Rosencrans she was great she had everything ready for us.... I would recommand anyone to Valmark Chevrolet they are very diffrent then any other dealerships that I have been too, they are up front with you and they dont give you the run around like most dealerships would , you will have a great experience with them on buying your next car!! I will be buying my next car with them again, Thank you again Vallmark-Chevrolet.....

Larry Schwab

23 de ago. de 2011

I am so pleased with the professionalism shown to me in handling my problem. He not only found the problem and corrected it, he explained what he did . My Buick now runs so well that I think I might keep it for awhile. This is truly an outstanding service dept.

creger5

22 de ago. de 2011

Julie was a great help to me in purchasing a used vehicle. I needed a car that got better mileage than my old car. She walked me through 2 or 3 options and gave me the freedom to think about it for a day or so. The price was great and they gave me good value on my trade.

sdmccrorey

11 de ago. de 2011

I pulled into ValMark on a Thursday mid-day. Don walked out of the dealership as I was getting out of my vehicle and ask if he could assist me. I told him I need another vehicle and he said let's go see what we have. I stopped Don right there and told him he would have to see if he could get me financed first and he never batted an eye - just said "I know what you need" I followed him into the dealership and within 45 minutes he had an answer and we went to the lot to find a vehicle. Don showed me the vehicles within my budget, I picked one and we returned to the dealership where I gave Don the paperwork I had on me to get everything started. I was able to pickup my vehicle the very next afternoon where I met Susan in the finance department. My experience with ValMark, Don, and Susan have been the best ever dealing with car dealerships. I not only would recommend ValMark and Don to others - I already have. I will continue to recommend ValMark. I also have to say that when I came into the service department everyone there was just as professional as Don and Susan were.Thanks ValMark for making my experience one I will remember for a long time.SincerelySharon McCrorey

Linda Rose

9 de ago. de 2011

We shopped multiple dealers before buying. Hands down, ValMark had the best price, best service, easy to work with. Our salesman, Don Nicolay, was great-never pressured us, allowed us to look, answered all questions professionally, very friendly and helpful. The buying process was also very easy, everyone was friendly, courteous and helpful. We appreciate the relaxed atmosphere at ValMark that made our car buying a pleasant experience. Will definitely recommend Don and ValMark to anyone looking to purchase a vehicle.

avxaca

6 de ago. de 2011

I was allowed to look at cars without being followed and everyone was very friendly. Don made sure I left with the car that I reallly wanted!

RomaArp

5 de ago. de 2011

Don Nicolay was very polite. He was great at product information. He was very friendly and he gave me the information I needed to make a wise decision.

Baklas

2 de ago. de 2011

They have the best service department ever! They listen to what needs to done with your vehicle and get it done with no worries. They are also extremely timely! Nothing ever takes longer then what you are told. They will also gladly give you a ride home or to work when your car is getting serviced.

mike

31 de jul. de 2011

Justin Kelley is awesome to work with - he makes you feel special - and gets the job done quickly and professionally - I recommend Val Mark and Justin Kelley

cmvin0421

29 de jul. de 2011

I brought in my 2010 Chevy Traverse earlier this year and I received great service. I will not choose to go anywhere else. I really appreciate being treated respectfully when I deal with my vehicle.

kbor

29 de jul. de 2011

Justin Kelley was one of the nicest people that I have ever dealt with at a dealership. He made my experience great! The work that was done on my vehicle was great as well.

MakalaS

29 de jul. de 2011

The service of ValMark Chevrolet was fantastic, particulary that of Justin Kelly. He greeted me at the door with a smiling face and answered all my quickly and efficiently. Great experience and I will be a returing customer!

mschroeder

29 de jul. de 2011

Justin Kelley was a great help! The work that was done on my vehicle was outstanding. He also had answers to my questions and I felt extremely comfortable leaving my vehicles in his hands. Will definitely recommend him to my friends :)

emueller

28 de jul. de 2011

The service advisor was very helpful and addressed issues that I didn't realize I had problems with. He was thorough and dealt with my vehicle's problems in a timely manner. You have a great service department.

Ararmatys

28 de jul. de 2011

I was very pleased with Justin Kelley and would recommend him to others. I was also very pleased with the pricing. I thought at first it would be an outrageous amount but I was very pleased!

schroejn

27 de jul. de 2011

Went in to have my truck serviced, and was very pleased with the quiality of work and the outstanding customer service. Great job and will highly recommend to others!

niece24

27 de jul. de 2011

I went in to ValMark Chevrolet to get my car serviced. I was helped by Justin Kelley and he was a great help and an outstanding worker. I will definitely go there again in the future.

nbtxfu

27 de jul. de 2011

Overall great experience at ValMark Chevy in New Braunfels. Quick, professional, informative on product, to the point and minimal time required for purchase. Would recommend to others without hesitation.

Collision Customer

25 de jul. de 2011

WONDERFUL EXPERIENCE *****FIVE STARS*****Memorial Day was very memorable for our family. We got hit from behind, and thankfully no one was hurt. I called my insurance company and they recommended Valmark. I was a bit hesitant, because my vehicle was not a Chevrolet, but tried Valmark out anyway. I found they were friendly, caring, knowledgeable, honest, and professional.FRIENDLY - John came out to immediately greet me. And when I walked in the office, Amanda also greeted me with a hello and a smile.CARING - John checked and followed up with insurance company for a larger vehicle rental that would accommodate our family; and said they would pay the difference if there was an additional charge. Had the rental car there waiting for me and my children the day of repairs for our convenience.KNOWLEDGEABLE - I had a past experience with the same kind of collision and had our vehicle serviced somewhere else, and had the paint chip and crack. John knew exactly why that happened, and assured me their process was different and would last.HONEST - John they would not put a defective part on any automobile, and it just so happened, one of the employees inquired about the return of a new auto part, that was defective, and was to be sent back because of a tiny blemish.PROFESSIONAL - I was treated as a valued customer. I was given a time when the part would be in, when the car would be fixed, and when I could pick up my car.A couple of days later, my husband got rear-ended. We had to laugh a bit. If we decide to pay costs toward our deductable, we will not hesitate to take our vehicle back to Valmark Chevrolet Collision Center in New Braunfels Texas!!I am extremely satisfied with Valmark and I will highly recommend them.Thank you, John, Amanda, and Roy!!!

dakotatx243

24 de jul. de 2011

I was very pleased with my new car buying at Val-Mark. Everyone was warm and friendly and very accomodating. They went out of their way to make sure that I was happy with my purchase of my new Malibu. I have definitely recommended this dealer to my friends and family. The customer service was excellent, the quality of work was excellent the car was spotless, on friendliness they rated superb, the overall experience was very positive, and the price of the car was affordable and lower than other dealers in the area. I have rated this dealer a 25+.

derekariel

23 de jul. de 2011

Very good work, fast service, and very friendly. My truck was kept very clean and roger kept me up to date on how my truck was coming along and gave me an expected timeto be done and he met the deadline.

C Mager

23 de jul. de 2011

I took my 2005 Chevrolet 1500 pick up in for routine service. Roger Bittner greeted me at the service drive and was very friendly, professional and knowledgable. He was able to answer all my questions. He provided me with a pick up time and my truck was ready when I returned.

aschatte

22 de jul. de 2011

Justin was very polite and helpful. He explained everything in a manner that was easy for me to understand. I would highly recommend the service there!

aloehman

22 de jul. de 2011

Every time I have needed something fixed on my Tahoe, Justin has always made every effort he could to get the problem fixed the same day, in a timely manner. He is very friendly and always seems willing to go the "extra mile." I have a young daughter, and he has always helped me take the carseat in and out of the car as well as help me carry any bags I had. This was very helpful to me and I have appreciated his assistance. Also, the minute I drive up, (if he's not helping another customer) he will come out to my car and ask what he can do for me. With a young child, this prevents me from having to get her out of the carseat and go inside the dealership, which is also very helpful.

yellowslinky

21 de jul. de 2011

I took my truck in for an oil change and Justin did a great job taking care of me. I will be back and had a great experience.

Lella

21 de jul. de 2011

Justin Kelley was super friendly and very helpful! I will for sure ask for him specifically next time I go to the dealership! Thanks to Justin Kelley!

AggieLawyer

21 de jul. de 2011

Justin has always been excellent in servicing our vehicles. Working with Justin is the reason that we bring our business to Valmark Chevrolet. I believe that he is one of the greatest assets to Valmark.

jhtays

21 de jul. de 2011

Justin Kelley is a real professional and he keeps our breakdowns and repairs bills minimal through preventive maintenance. Repairs are done right the first time. I rely on Justin to keep our vehicles dependable and running efficiently.

chevtrav

21 de jul. de 2011

They were quick as giving us the information needed to make a decision, and they saw to all our needs to make it a good experience.

jtkal

20 de jul. de 2011

Three years ago I took my 92 vette to Val Mark for service. This was my first time to Val Mark and also the first time I met Roy in the service department. Since that day I have taken a second corvette, a tahoe, sent others to see Roy and also purchased a vehicle from them. I will not go anywhere other than Val Marks service center with my vehicles. Not once have I ever left there with questions about the work done to my vehicles. Roy always takes the time to explain what is wrong and his recommedations to fix it.

suemassari

20 de jul. de 2011

My experience with ValMark Chevrolet in New Braunfels was the easiest and best car buying experience I have ever had. My saleman Chris Young was very friendly, knowledgeable with his product and most helpful with my purchase. Susan in Finance was a pleasure as well making that end of the deal an enjoyable experience. The delivery of my vehicle and the explanation of the features, hooking up my blue-tooth, etc. was thorough and informative and went very smoothly. Justin with their Service Dept also congratulated me on my purchase and welcomed me to the ValMark Family. This is a top notch dealership and I am certainly going to refer friends and family.

jpberry44

19 de jul. de 2011

I had to service my vehicle, originally I was hesitant to take my car to a dealership to perceived higher prices. However,the care and attention that I received from Justin Jelley will bring me in again

jrbrummett

19 de jul. de 2011

Justin Kelley was very helpful and lead me to the right people to help me with my vehicle. I came in for an oil change and ended up needing tires rotated and balanced as well.

FirstFidelity

19 de jul. de 2011

I have always enjoyed working with valmark chevy. Roy has always been very helpful and courtious as well as the rest of the service staff.

dwil70sm

17 de jul. de 2011

Valmark sales rep don nicolay did an excellent job answering questions relating to the vehicle I was interested in looking at on my visit to the dealership. He also was very helpful on my initial drive of the vehicle in explaining the new features of the truck and how they operated. All the people I visited with at Valmark were friendly and very helpful.

ccsmith

14 de jul. de 2011

I recently took my Surburban in for repair at ValMark and Justin Kelley did an outstanding job making sure my vehicle would be fixed correctly and on time. I will return to ValMark in the future based on the customer service received.

cphelan

13 de jul. de 2011

We were in the market for a new car and looked around the San Antonio area. ValMark Chevrolet in New Braunfels gave us a wonderful experience in our new car search. Chris Young and Travis Miller were so very helpful. We were looking for very, very specific features on our new Tahoe - and they were able to search and find exactly what we wanted. They have been a great help in learning how to use some of the new features on our Tahoe. We highly recommend ValMark Chevrolet.

J Adrian

8 de jul. de 2011

I LIKED THE WAY I WAS TREATED . IT WAS A VERY GOOD EXPIERENCE. EMPLOYEES WERE KNOWLEDGEABLE , COURTOUS , HELPFUL .EMPLOYEES WERE VERY HELPFUL TO MY NEEDS.

drod

7 de jul. de 2011

Justin Kelly has been servicing my vehicles for the past 5 years. Justin has always gone above and beyond to make sure that I was completely satisified. Thank you!

tiffk

7 de jul. de 2011

Justin Kelley was very helpful and friendly. Everyone of the Val Mark Chevrolet staff is always courteous and never try to sell me something I don't need.

irocvette

7 de jul. de 2011

I have worked with Tyler on my parts. He is a really great parts guy who knows his stuff. I highly recommend him to everyone I know.

bscogg

7 de jul. de 2011

Josh was very professional as well as knowledgeable. I will be sure to bring my vehicle to him for all of my automotive service needs. With his great service, I will be recommending ValMark Chevrolet to all my friends and colleagues.

safetyf5

6 de jul. de 2011

My husband and I have bought a truck and Tahoe from ValMark. The service dept has been great. Our Service Tech Roy Kaeo is what brings us back to get our cars serviced at your dealer location. We get greeted with a smile and asked how we are doing, how's our day being, to taking care of our cars it makes us feel comfortable that the service we need will be taken care in the right way. Its nice to go into a dealer after you have bought cars from them and get good service. Roy Kaeo, answers our questions, concerns about the cars and gets it done in a timely matter, and everything is taken care. Please give Roy Kaeo a big thanks and let him know what a good job he is doing. You need more people like him. Thank-you

gaza#789

6 de jul. de 2011

I visited Valmark Chevrolet in July of 2011 for a service repair and was greeted by an employee named Justin Kelley. He was very helpful and friendly and displayed great professionalism in all regards.

elaggie

6 de jul. de 2011

Great professionalism by the entire staff from the owners to the van driver...buying a total of 2 cars in past 6 months. Mybrother purchase 2 car in period of a year. We purchased our first vehicle in 2001. We have so much trust in ValMark that they are the only ones who will touch our car...referring to any maintenance. Sales Dept/Finance Dept/Service Deptare top notch individuals.

P_doyle2

5 de jul. de 2011

We had been car shopping for almost 4 days and had visited almost every Toyota, Chevy and Honda dealership in San Antonio. We decided to spread out our car search and after looking online, placed a call to ValMark. After talking with Kirby Hoskinson, who promptly answered our questions, emailed us a price quote and worked with us on financing, we decided to drive all the way to New Braunfels. Kirby was a wonderful salesman to work with, both knowledgable and not overbearing (unlike many we had run into). Chris in financing was excellent as well, helping us with somewhat complicated financing. Both were extremely friendly (and patient) to both us and our four children! They stated numerous times that they appreciated our business and they actually were sincere. We highly recommend- for both price and service!

banksjk

30 de jun. de 2011

Having purchased more than 5 cars from ValMark over the past nine years I feel a have a firm grasp on the type of dealer they are and can give an informed opinion of their performance. OUTSTANDING. My purchasing experience yesterday was awesome. Derek the Sales Rep, Susan in Financing and Managers Chris and Tom treated me as if I were a member of their family. They gave me a great deal and ensured I was kept informed of every step of the process from the sale to delivery a short time later. I shop ValMark because the sales experience and treatment always make me feel satisfied that I was treated great. ValMark is my dealer. I wont buy from any other

pat gueldner

28 de jun. de 2011

One of my worst things to do is go buy a vehicle becuase of the sales pressure and the back and forth with prices and having to deal with the sales person and the manager. Dealing with Chris was very comforting, no pressure and my dealing with Chris only and not going back and forth. Chris allowed my wife and i to feel very relaxed and as if we were part of his family. I have bought two vehicles from him and have referred him. Everyone i referred bought a vehicle.

jh1671

23 de jun. de 2011

My experience with purchasing a vehicle from Valmark Cheverolet was great. Both Chris and Travis were very friendly and helpful with my purchase. This is my second vehicle I have purchased at Valmark Chevrolet and have been completely sastified with the service and vehicles.

Rackmondo

23 de jun. de 2011

I have bought at least 15 vehicles from Mark Stevenson and Chris Young. The level of customer care here is always very impressive, not just once, but many times over. Before the sale, during the sale, and after the sale. Highest recommendation, without reservation.

jmalone79

22 de jun. de 2011

We have purchased two vehicle from ValMark (2006 Chevy Silverado Z-71 and 2007 Chevy Tahoe LT). On both occasions, Chris Young and his team did an exceptional job taking the time to explain all the features of each vehicle and answer our questinos. Though there is another Chevy dealership closer to our home than Valmark, we choose to use ValMark for all our vehicle needs. I have extreme trust and confidence in Chris and his team and have recommended them to friends and family alike. I have also had very positive experiences with Josh and Justin in the service department over the last four years. Thanks ValMark!Joe Malone Wimberley, Texas

vlassere

26 de may. de 2011

Roger is very knowledgeable about Chevrolet cars & trucks. I trust his decision about the needs of all of our vehicles. I've been a Chevrolet owner for many years, and would buy one again in the future, because I know that there is a great service dept. to keep it in top notch condition.

peteandonna

24 de may. de 2011

We purchased a Chevrolet Silverado from ValMark last summer and were so impressed with them in every way. Chris Young, sales manager, and Mike Ratliffe, salesman, were extremely friendly, personable and professional. It was by far the best car sales experience we had ever had. We recently were in the market for another vehicle and of course, went to them first. We had the exact same experience this time, as well. We refer ValMark and Chris and Mike every chance we get. They are the best!

jabrnama

17 de may. de 2011

My family has purchased at least 5 vehicles from ValMark Chevy. Without a doubt, they gave us the best deal possible. Upon delivery, they gave us an informative lesson on the operation of the vehicle and all its features.Service after the sales has been exceptional as well. You can count on them to be fair, honest and always have your car in top shape.

lkinzie

9 de may. de 2011

As a single woman, I have been very leary about walking into a car dealership on my own. I had reservations and fear that I would not be a wise consumer, and in the end, make a bad purchase. Chris Young went out of his way to walk me through the entire car buying process. He helped me from the second I walked onto the lot until the moment I drove my 2011 Chevy Malibu away. He helped me finance the car, get every feature that was important to me and personally assured that no stone was left unturned in the process. Every question- from price,securing the loan, gas mileage, and safety features of the car...ALL were answered. I am delighted with my new car! I truely feel like I have had an honest lesson in buying a car. I will bring my car to Valmark for all services needed, because they are that trust worthy! I will be sending all my friends and family to Valmark Chevrolet, because I know they will be treated very fairly.

dshaper

3 de may. de 2011

>My family visited Valmark Chevy to take delivery of the first Chevy Volt in our area this evening. The whole team at Valmark Chevrolet was extraordinarily gracious, welcoming, professional and expert at their jobs. All seemed genuinely thrilled for us and our new car. Kirby did a great job explaining features, Chris was a fine host and photograper, Susan made the ppw process almost fun and certainly fast. It was hands down the best car buying experience I have ever had.

jenniferandvan

19 de abr. de 2011

Over the years, I have purchased (and continued to service) four vehicles from ValMark Chevrolet in New Braunfels, TX. I have had the pleasure of dealing with Chris Young (Sales Manager) and Justin Kelley (Service Manager) through most of my experiences. I have always been completely satisfied at ValMark, which I suspect is unusual in the car business. If you are in the market for a new Chevrolet or needing service on your vehicle, you should consider visiting ValMark. You will appreciate the integrity and personal attention they provide, and you will be treated with honesty and respect.

skrl47

19 de abr. de 2011

I have used Valmark for several years for service and have always been very pleased, with the work and with the attention Justin provides. A few months ago I began the search to purchase a new Tahoe. I visited several dealerships in San Antonio and Valmark in New Braunfels, which is the one I chose. Chris Young was patient and willing to find the exact car I wanted, which he did. He never tried to talk me into more or less than what I wanted. Since my purcahse, I have dropped into the service department on several occasions to ask Justin for help and instruction with features. He is always ready to help. And, if you ever need to leave your car for service, the courtesy car drivers are friendly, courteous and very safe. I highly recommend Valmark.

valmarkcy

16 de abr. de 2011

Chris Young is exceptionally personable, professional, and we really appreciated how he made us feel welcome and completely satisified with our purchase of our 2011 Equinox. For the financial part, Susan was very informative and explained everything so we completely understood all the paperwork and financing. However, we did decide to pay in full. Marista was very helpful and explained all about the Onstar, Navigation, and radio, plus the features of the vechicle. Everyon was always smiling and made us feel warm and at ease. I have known Chris Young from other customers who really like his way of doing business and he makes everyone feel special. We have been doing business with the service dept. for close to 15 years and we always get courteos service with smiles, including a good cup of coffee! The service dept. always does a good job in a timely manner. It's a great pleasure to do business with such a fine group of people. Also, the facility, grounds, and showroom are always clean and inviting to the customers coming in.

lupeg

15 de abr. de 2011

Have bought my last 2 vehicles from Val Mark and I wouldn't go anywhere else. The customer service is great. Everyone is very professional and very friendly. The staff worked with me to make sure I got the vehicle(s) that would best meet my needs & worked with me on getting a good deal. The old saying "used car salesman", certainly doesn't apply to ValMark. I have also been bringing my vehicles here for service and every accommodation is made to service your vehicle at your convenience plus advise you of future maintenance that will be needed. Congratulations -- you're the best.

JWNichols

15 de abr. de 2011

I just found out about this site so will give my two cents worth on this dealership. Everyone has always been friendly and outgoing. Present vehicle is my third one purchased from Valmark. I have used the service department for repairs on my current vehicle, and have dealt mainly with Roy Kaeo. On occasion he has been out or absent and have dealt with the other service writers and never had a complaint. Roy is very attentive and helpful when it comes to working on my car. I would heartily recommend this dealership to anyone.J Nichols

Dan Potchernick

13 de abr. de 2011

The quality of workmanship is outstandingknowledge of typical problems like the one's encountered is outstandingmaking sure of warrenty details is outstandingmaking arrangements like rentals is outstandingmaking customer aware of progress is outstanding

tjmyers149299

13 de abr. de 2011

Our family purchased four new Chevrolet vehicles in one year(from ValMark)which includes 2 Suburbans,a 2500 Silverado truck, and a Corvette. We would highly recommend this dealership to all our of friends and family because of the professionalism,friendliness,knowledge of product,and the ease of buying vehicles. There was no hassle or pressure and every question we asked was answered with a straight forward answer. Chris Young is to be credited for this. Now,after we have purchased the vehicles, we have learned to appreciate the Service Department. Jim Robinson and Justin Kelly have taken the best care of our vehicles. The time we spend having the cars serviced is important. When a car is at ValMark, we know it will be completed on time and serviced as promised. Never have we had to have it back in the shop for the same thing. Because of these many reasons, we will buy our next Chevrolet from ValMark in New Braunfels, Texas. It is a pleasure to do business with ValMark's exceptional staff.

GSinghaus

13 de abr. de 2011

ValMark Chevrolet is an outstanding dealership. They consistently exceed my expectations in all aspects. The service department is outstanding. We were experiencing an odd intermittent issue with one of our cars. The problem was difficult to reproduce, but the service team found the root cause of the issue and solved the problem. Most dealerships would not have taken the time to solve this issue. In fact, three other local dealerships simply sent us on our way stating that they could find the problem. It is clear that ValMark values customer satisfaction and the go above and beyond the call of duty to help their customers.The sales department is friendly and helpful. Our last purchase (November 2010)was quick, easy, and enjoyable. In short, we have found our Chevy dealer for life!

RREYNO1952

13 de abr. de 2011

My name is Robert Reynolds, I'm retired military and 58 years old. My family and I came to Texas in 2004, my 2003 Silverado developed a maitenance probelm and we looked for a Chevrolet dealership near us. We went to Valmark Chevrolet and I was introduced to an outstanding service tech named Justin Kelly. He identified my probelm in the parking lot, got my vehicle immediately to a mechanic, who fixed the probelm.Outstanding service and I never had that probelm again. As my vehicle was being repaired, I talked to the General Sales Manager, Chris Young. In a couple of years, I bought a new truck and a new Equinox from Chris Young. I got an outstanding deal and over the years I have bought all my new vehicles and had them serviced at Valmark. My family and I have always been treated like members of the Valmark family, I can trust Chris Young and his staff to give me the best deal (best price, best selection and no games) possible and for the Valmark service department to find and fix any probelm with my Chevrolet vehicles.I've bought numerous vehicles all over the US and Valmark Chervolet is the best dealship I have ever had the pleasure of being involved with. Simply outstanding!

Tucker Blythe

13 de abr. de 2011

I want to honor ValMark by providing for them my highest recommendation. My experiences at ValMark Chevrolet in New Braunfels, Texas have always been, without exception, the best car dealership experiences I have ever had. I'm 59 years old and have bought a lot of cars over time. I won't go anywhere else but here. The sales persons (Chris Young specifically) are "real people". Chris has always been great about showing patience with me when seeking a vehicle. He has asked me about my needs in a vehicle and discusses my financial "boundaries". From this he has always gotten me a great deal that I felt good about when I drove off. Sales after service is important.. and, again, my best experiences have been the guys at ValMark. Jim Robinson heads a team that I have learned to trust with my vehicles. I trust Jim, Roy, and Justin when it comes to service for repairs or maintenance. These guys are trustworthy, honest, and personable. They work with you and spend time with you concerning your needs. They know their "stuff" and they do great work. For the record, my last two cars, a Trail Blazer, then a Tahoe, were bought from ValMark. They have serviced my previous Chevy products with include a Malibu, S-10 pickup, and Impala. I regret not discovering ValMark earlier. I would have felt better about my earlier purchases had they been sold to me by them! Soon, I'll be ready to purchase yet another Chevy. I will be calling on Chris when I do because I know he will get me a fair deal at a fair price. Then I know I can depend on the guys in service to take care of my vehicles.Sincerely!Tucker Blythe

pmlynch

12 de abr. de 2011

Purchased my vehicle down the street from Valmark Chevy. However new where it would be serviced because of Justin Kelley. Needed some work done to the vehicle immediately after the purchase. Contacted Justin at Valmark. Took the truck in the same day. The propblem was resolved while I waited. Thanks Valmark and Justin for your friendly atmosphere and Great Service!

mjpeters

11 de abr. de 2011

I've done business with Valmark for several years. I have known Mark and Chris since their days with another dealership. When they moved to Valmark my business moved with them. My wife and I have purchased several vehicles from Valmark, most of which we didn't see until we went to pick up. Our deal was cut on the phone. justin in the service department is outstanding as well.

Min2004tx

10 de abr. de 2011

My family and I have bought five vehicles from them because they have great deals, treat us like a person and not like a someone they can make a money off of and take care of our needs. I also get my SUV serviced there because they are honest and always take care of my vehicle needs and straightforward about what services my vehicle is due for.

PaulAlvarez

9 de abr. de 2011

Justin has always been very helpful and works hard on getting my vehicle's work completed on a very timely basis. This is a great dealership for both purchasing and servicing vehicles. I always recommend Chris Young to people I hear of that are in the market for a vehicle.

williewells

8 de abr. de 2011

These guys were amazing. After having my wheels and tires stolen (from my driveway) they stepped up to help get me rolling again. They obtained the same factory wheels and tires (2011 Tahoe), brought them to Houston and put them on in my driveway. What else could you ask for. It doesn't get much better than that!

bschima

8 de abr. de 2011

Justin has for years now always been courteous, friendly,kind, and professional when I needed service for my Trailblazer. I have been a customer for over 24 years of this dealership. I worked with other service associates before and been pleased, but Justin goes beyond what's expected and meets ALL my cars needs in a very timely manner and service that is unmatched. I recommend anyone coming in to ValMark to ask for Justin. Thank you for allowing me to share.Bob Schima

dennisewells

8 de abr. de 2011

Great folks to work with, always willing to help and explain. This dealer new what there were talking about when you ask them questions. This dealer also showed me all the bells on the car and how they worked, set our door locks the way we wanted them, so glad they ask that. Up and UP

T Goldsmith

8 de abr. de 2011

Small town... friendly dealer with service department that I truly feel comfortable with. I drive 45 minutes from Austin because I feel I'm not just a sales figure. Had warrenty work done this week.... no problems.... other dealers will give you the second degree and try to upsale service work. Service guy Justin Kelley had everything including rent a car taken care of. They detailed even my truck.... first time it's been cleaned since I bought it a year ago. Who knew it was Navy Blue?Love the family atmosphere. When I bought my truck.... one of the owners wives was putting up the company Christmas tree with her kids. This is where a Texan should go to buy a truck!!!

tdrolet

8 de abr. de 2011

I was a Nissan Maxima owner but really liked the new Malibu when it came out in 2009. My car has been great but ValMArk, and especially Justin Kelley, have gone the extra mile to make sure my service is always performed on time, suggestions about up-keep and prompt response to my questions. Justin has answered my calles at 7AM and at 7PM any day of the week.

Jimray

8 de abr. de 2011

My name is Jim Ray. I am a lawyer and commercial real estate developer who moved to New Braunfels in connection with a major project that we were developing. As a result of our move,we were introduced to Justin Kelley and I have personally dealt with him for the last 8 years. I actually first met Justin on a cold call while negotiating to purchase my first car after moving to New Braunfels. He was very knowledgeable and personable and took a strong interest in me and my entire family which extended beyond merely purchasing a car. At the time I first met Justin I had already made an offer on a comparable Ford, and he showed me how to purchase a superior Chevrolet for less money. But what was even better was his service after the purchase. Bottom line is that we were sufficiently impressed with Justin and by extension - ValMark- we bought 3 cars from him within the first 3 months of meeting him. Since that time we have purchased and traded Suburbans and Tahoes more than once (and I never went back to the local Ford dealer - even though I actually had been biased in favor of Ford products up until that time). Justin, Kirby and the entire family at ValMark earned my respect, my confidence, and my repeat business. After buying at least 5 cars from them in the recent past, and having dealt with them both before AND after the purchase, I am glad to recommend Justin and the entire ValMark team. Once you get to know them as I do I think you will be pleased to recommend them as well. Thank you! Jim Ray

hrags

4 de abr. de 2011

I purchased a new 2011 Chevy Equinox from Kirby Hoskinson at ValMark Chevolet. I am 54 yrs old and never have I had such a professional salesman as Kirby Hoskinson assist me in my new car purchase. He took the time after the sale to explain all the feature on a busy Saturday. I am sure he had more customers but gave his time to me. If you are interest in a new car, see kirby hoskinson . Also we check the internet in the San Antonio area and found Valmark had the lowest prices. See for yourself...then go to Valmark and ask for Kirby. You will be amazed how different he is compared to other car salespeople. You can call and ask me Grayson RegisterCibolo,tx78108

dbtx1

4 de abr. de 2011

I have purchased/maintained multiple vehicles from this group over the past 20+ years. Consistently reliable and great customer service that is hard to find is why anyone should buy from ValMark. They will work tirelessly to find the best deal for you. Great service after the sale will reassure the smart decision made with them!

ellisaccount01

4 de abr. de 2011

Great Service Department, in and out quickly with top-notch quality being performed. I live in San Antonio and have purchased several vehicles from ValMark Chevrolet. I have also referred friends and family there for Sales and Service. The Sales Department knows the product well and explains the operation of the vehicle to the customer. They go the extra mile to ensure complete satisfaction. I can pick up the phone and call anyone there and get prompt service. This dealer treats customers how they should be treated. Take the short drive to New Braunfels, it's worth it!!!

cbaiamonte

3 de abr. de 2011

I decided one day that it was time for me to buy a new vehicle, I mentioned to a friend one day and it was suggested that I give ValMark Chevrolet a try.Upon arrival, I was greeted and was aked about the type of vehicle I was interested in, I told the saleman I was in the market for a New Truck and gave him a my Price range, colors and model type I was interested in. He new what I wanted and new what he had on the lot, he got the keys to a few trucks he thought I would be interested in. We went out for a look and test drive. It wasn't long before I new which one I wanted and went inside to discuss that details.There were a few accessories that I wanted to add and was accommidated with No problems. It was a done deal and the truch was delivered a few days later and was completely saticfied, it was just as I wanted it.Best part of the purchase for me, Is that at no time during did I feel like I was being hassled while making my decision to buy.I was so happy with my puchase and the way I was treated, I returned a few months later and bought my wife a new subruban.

jascas19

31 de mar. de 2011

The primary reason that I shifted from Toyota products to GM products was to be able to get my cars serviced through Valmark. As displeased as I was with the local Toyota dealers is as pleased as I am with Valmark. It goes beyond the excellent service and the fact that it gets done correctly the first time, because with Valmark they give you the complete package. I feel that they appreciate my business and really strive to keep it. There are so many small intangibles that make the total experience wonderful. I would highly recommend Valmark.

chevygirl10

31 de mar. de 2011

I bought one of the first 2009 Chevy Traverse LTs from Valmark in 2008. It has gotten its share of bumps and bruises since then, and everyone at the dealership has treated me like family every time I stop by or schedule service. My next car will come from this same delearship - which will be soon. I have 65,000 miles...thanks Valmark.

Gieptner

31 de mar. de 2011

I moved to San Antonio 9 years ago, and started a search for a dealership that we be a good and fair and friendly dealership. I found Val Mark, but because of meeting Chris Young, was the reason I continued to do business with him and Val Mark.From the beginning of our business relationship I can not say enough of the attitude and the pricing and the service that Chris delivered with every purchase.I have purchased 4 vehicles from Chris and I am currently in the market for another vehicle and will purchase it with Chris soon.I do not like to buy vehicles because of the rudeness of the salesmen and the abrupt way they have in wanting you to buy today, but I have never in my many years, ever had such sincerity and Chris always has delivered what he said. Val Mark Chevrolet is the way it is because of Chris. I have recommended many to him and everyone has said, Your right, he is really a man of his word and makes you feel you are his only customer.Every time I had a service problem, Chris always called to make sure everything was in working order and the car was doing fine, I had one time where I could not get the suburban to New Braunsfels, and he had my car picked up and brought me a loaner. Never have I ever had any dealership go out of their way to help me.His business and sincere manner is what I want when I have to purchase a car and I will continue to refer many as always to Val Mark. I live in San Antonio, and none of our dealerships compared to the service and the kindness that Val Mark did, and again it was due to Chris Young.Thank you Chris

SuperMomof4

31 de mar. de 2011

I would recommend my best friends and even my Momma to use ValMark Chevrolet to purchase their next vehicle. This was our most pleasant car buying experience by far.We initially contacted ValMark about a vehicle we found on their website. That vehicle was sold already, but Kirby told us to let him know what we need out of a vehicle, what we want, and then to let him know what our financials look like then he'd find the car that works for us.There was really no hasseling us about stretching our budget this way or that to "drive away in a new vehicle today!". We soooo appreciated the straight forward approach he took.Kirby did exactly as he said. He found us a vehicle we are very pleased with and that fits our budget.ValMark showed us that they are about the customer and not the bottom dollar. We'll gladly use them again & we recommend you do too!

SallyTx

31 de mar. de 2011

Val Mark Chevrolet has serviced my Chevrolet for all 5 years I've been in New Braunfels, and always been courteous, honest and friendly. So it only made sense to purchase my new car from them as well. From sales to service this team of individuals are top notch!

AmyWatts2010

31 de mar. de 2011

Excellent customer service. Julie Flores did an outstanding job. She helped for over two weeks decide on purchasing the Chevy Equinox. She is very professional. Mark Stevenson is very professional with a wonderful personality. I will recommend many to ValMark Chevrolet.

johnkorb

30 de mar. de 2011

I have dealt with this dealership and the Chevrolet dealer in New Braunfels before them for over 25 years. I am in outside sales traveling by car Central & West Texas, and New Mexico. Having put 245,000 Miles on my first vehicle, another vehicle with 270,000 Miles, and my present vehicle has 143,000 miles.658,000 miles without any road side mechanical breakdowns which I credit the service department, because of the preventive maintenance performed over those years. They have always been proactive to make sure my vehicle is always running at top performance.

jcortez333

30 de mar. de 2011

Research was done on the vehicle I purchased prior to ordering it. I was given the website and details about the options to choose and I was able to create my own vehicle online. I was then contacted immediately by the dealership to place my order. Upon arrival I was sent a photo of the car and details about when I should pick it up. At arrival at the dealership I was greeted with hugs and all the staff was very professional. I am so happy with my new purchase!

Hitzi

30 de mar. de 2011

I have bought six Chevrolets from Valmark and every time I got a great deal with no hassels. They have always given a very fair price for my trade in. They are upfront with the price without a bunch of back and forth talking to a bunch of people trying to pressure you into ad ons. I have bought many of other brands from other dealers and I always hate having to deal with the sitting and waiting around to get a good price for your new one and your trade in. But that has never happened to me at Valmark. Two of the trucks I bought they didn't have on their lot but they found the perfect one on another lot and did a dealer trade, so I was able to get their great buying atmosphere. Alot of dealers advertise that they are a " No hassel Dealer", but Valmark truley is a NO HASSEL DEALER. They have the best service department I have ever used!!! Justin Kelley is our service adviser. We still own four of the Chevrolets and they do all of our service work. I own two other brand trucks that I even have them do the service work on. I have had them work on Hummers, Mustangs, Nissans, International, Corvette & GMC. They might not sell every brand but they will work on it. I have told many of friends and customers about Justin's great service skills. He always calls and keeps you up todate on the progress and cost of your repairs. I have never had a surpise when I have picked a truck that there was extra charges that he hadn't told me about. It is nice to have great service after the sale. We just purchased a 2011 HD crew cab dually and love the truck!! I was even lucky enough to have Justin as our salesperson also. So if your in the market for new or used do yourself a favor and avoid the big city dealers & just go to Valmark and have a nice experence before and after the sell. Don't do like one of my employees did and get lured in by a free tv with your purchase & pay way to much and not get enough for your trade. Make sure to go to the service department and meet Justin Kelley so you can see what a great service department is like!!!!!!!!

Larry Scott

30 de mar. de 2011

Best service dept in the area. Always does a good job in taking care of our vehicle maintenance and repairs. Very friendly and always asks questions about the auto and its performance and what we expect from it. I would recommend this dealership to anyone looking for the best in service, no matter what brand of car or truck they own.

Bobco

30 de mar. de 2011

I can't tell you how many times they've been there for us (two GM vehicles) and have performed top quality work the first time. Proof of their integrity is that I have a '04 Tahoe that has 162K on it and a '02 Yukon with 299K and they keep the maintenance on these vehicles. Justin have gone above and beyond to make sure only work that needed to be done and at a very competitive price.Thank you ValMark and Justin.Bob Howells

Willd71

30 de mar. de 2011

In February I purchased my second New Silverado from Valmark...they have always worked so very hard for me and any reference that I have sent, to make us feel like the most important customer they have. They have always worked to make sure that I received the best pricing and financing...Thank you!!!

jmariew2008

12 de sep. de 2010

I recently had an accident and needed a new vehicle. I shopped around all the local dealerships and they just didnt give me what I needed regarding price, service, and confidence. I drove out to Valmark Chevrolet, to give it a chance. When I arrived I was greated by several employees then my salesman Zach came up. He explained to me my options and showed me a Chevy Malibu Lt that he had on the lot that was at the price I was looking for without losing the benefits of the cars accessories that I had wanted. All in all he was very professional, and knowledgeable about the car I wanted and purchased. I would reccomend this dealership to all my friends and family. Thanks again!q

mws

10 de jul. de 2010

I have had my truck in this place two times for the same thing and no fix. I even paid for it yes I am walking funny. Never again. I will take it to another Chevy place. They lie about price to. They will tell you $79 to tell you how much it will cost to fix it but if you have two things wrong it will cost you $158. Do not forget they will not fix it the first time or the second time. I would just take it to some other place do not chance this place. They will also charge you the $79 even if they try to fix it.

nanmeyers

4 de may. de 2010

The Valmark experience was and always is awesome. My husband and I have purchased 3 suburbans and 2 trucks from Chris Young at Valmark and will continue to do so as long as we are buying cars. Service is awesome as well. We get our maintenance and oil changes done with Valmark. Never have had any trouble with them!

Valmark_sucks

31 de jul. de 2009

This is the WORST dealership I've ever had the misfortune of visiting. I say visit, and not dealt with, because I didn't give them business now, and never will. They had ALOT of hidden mark up fees, were very rude, and when waiting in the service area, two salesmen were getting coffee and making VERY lewd comments about a female client that was in the showroom. With a dealership like this, I can see why GM has lost so much business.