Nicola Hanberry

7 de jun. de 2016

Anthony was patient and through he took the time to compare the vehicles we were interested in, we had asked questions a d he had anwsered them. Anthony also made us feel confident but our purchase. Also was very determined to make us happy and satisfied, and made the new car fit our budget.

Nicola Hanberry

6 de jun. de 2016

Anthony was patient and through he took the time to compare the vehicles we were interested in, we had asked questions a d he had anwsered them. Anthony also made us feel confident but our purchase. Also was very determined to make us happy and satisfied, and made the new car fit our budget.

Melinda Burrell-Stanley

4 de jun. de 2016

Dornisa assisted me with wonderful customer service. Her name was not listed for me to attach survey to her! I will love to swnd mu family and friends to her. She was very personable caring and encouraging!

Melinda Burrell-Stanley

3 de jun. de 2016

Dornisa assisted me with wonderful customer service. Her name was not listed for me to attach survey to her! I will love to swnd mu family and friends to her. She was very personable caring and encouraging!

Raquel Morris

2 de jun. de 2016

Asonta was an excellent sales person for your company a great experience.

Theondrus Murphy

1 de jun. de 2016

Lance, my sales person was very patient and knoeledgeable. Shondera was very professional from the start. Great experience overall.

Debbie Leavitt

13 de may. de 2016

Shondera was a great, made our visit stress free!!! Would come back again to see her. Everyone here is wonderful. Super helpful! Made my car buying experience a great one!

Janell Barnes

13 de may. de 2016

My visit today went really well, the staff(christian) was very patient and spent a lot time making sure that i made the right choice for my next car. I ended making a tough decision but it was a great de ision in the end.

Cathy Haywood

13 de may. de 2016

I really had a wonderful experience here at the dealership. Anthony and Shantane took good care of me and my family and i was able to drive home in exactly what i wanted. I would recommend them to anyone.

Kenya Mcfadden

11 de may. de 2016

ELIIS IS VERY CUSTOMER FRIENDLY Went to all lENGTHS TO GET ME THE BEST DEAL FOR A NEW CAR. GREAT SALES PERSON.

Delbert Baynard

9 de may. de 2016

Mrs sonta williams was kind and courteous, acknowledgeable, swift to greet. Overall i enjoyed dealing with her.

Mr Michael C. Payne

9 de may. de 2016

He was people centerd, very informative, very professionable friendly hospitable and helpful in our purchase with savings.

Janell Barnes

9 de may. de 2016

My visit today went really well, the staff(christian) was very patient and spent a lot time making sure that i made the right choice for my next car. I ended making a tough decision but it was a great de ision in the end.

Tom Morris

6 de may. de 2016

Great services good people they made me feel like I was the only one in the dealership thank you very much value kia we love our new wheels.

Richard Allen

6 de may. de 2016

I had a great experience with dianne and value kia. I'm very satisfied with my purchase.

Tia Nicholson

4 de may. de 2016

Diane did a phonominal job at explaining every detail abt my vehicial. Would HIGHLY recommend her 2 any potential customers. Not 2 mention the other team members were very friendly & professional. Kia accomodates thier customers needs 2 fit their budget. U guys ROCK!!!!! Thx again.....

Barbra Hershman

3 de may. de 2016

Dana was extremely helpful and made this an enjoyable experience.

Albert Cunningham

3 de may. de 2016

I had a great time sales person Ellis was a great help.

Alexa burgos

2 de may. de 2016

Ellis and anthony really helped me out today. They worked with me to get exactly what i wanted.

Cathy Haywood

2 de may. de 2016

I really had a wonderful experience here at the dealership. Anthony and Shantane took good care of me and my family and i was able to drive home in exactly what i wanted. I would recommend them to anyone.

Debbie leavitt

2 de may. de 2016

Shondera was a great, made our visit stress free!!! Would come back again to see her. Everyone here is wonderful. Super helpful! Made my car buying experience a great one!

Tia Nicholson

29 de abr. de 2016

Diane did a phonominal job at explaining every detail abt my vehicial. Would HIGHLY recommend her 2 any potential customers. Not 2 mention the other team members were very friendly & professional. Kia accomodates thier customers needs 2 fit their budget. U guys ROCK!!!!! Thx again.....

Clara Neal

29 de abr. de 2016

Crystal with her sweet self gave us popcorn, greeted us right away from the door. Did not pressure us to buy, very pleasant very well mannered, it felt like i knew crystal for long time. explained everything in good detail and took her time with us.

Carla Brown

26 de abr. de 2016

My first car sale was a good expierence diane was kind and well versed.

Sherise Massiah

26 de abr. de 2016

The people at value kia are very friendly and they make you feel welcome from the door.....Shondera is very professional and friendly she does what ever it takes to make sure you walk out the door with your dream car...its like your gaining a special relationship with your sales rep JB was awesome.

Sherise Massiah

26 de abr. de 2016

The people at value kia are very friendly and they make you feel welcome from the door.....Shondera is very professional and friendly she does what ever it takes to make sure you walk out the door with your dream car...its like your gaining a special relationship with your sales rep JB was awesome.

Paul Oyugi

25 de abr. de 2016

I had a best experience at value kia, best customer service recieved ever, staff are very friendly and know exactly what to say to make you feel comfortable while helping you decide on what vehicle is good for you, thanks to anthony and ellis, i appreciate your help putting me in a new car.

Paul Oyugi

25 de abr. de 2016

I had a best experience at value kia, best customer service recieved ever, staff are very friendly and know exactly what to say to make you feel comfortable while helping you decide on what vehicle is good for you, thanks to anthony and ellis, i appreciate your help putting me in a new car.

Sharon Pannell

22 de abr. de 2016

My initial experience with Value Kia was not as I had hope, but because of my sales person Ms. William, I gave them a second try. I must say that with her pleasant, and patient personality along with the floor manager Leroy Eady I am walking away as a satisfied customer of Value Kia.

Leanna Reyes

22 de abr. de 2016

The service was great here. Dana was great. She made my visit at Value Kia an unforgetable experience. Anthony was also a big help. All around great customer service.

Sharon Pannell

22 de abr. de 2016

My initial experience with Value Kia was not as I had hope, but because of my sales person Ms. William, I gave them a second try. I must say that with her pleasant,and patient personality along with the floor manager Leroy Eady I am walking away as a satisfied customer of Value Kia.

Leanna Reyes

22 de abr. de 2016

The service was great here. Dana was great. She made my visit at Value Kia an unforgetable experience. Anthony was also a big help. All around great customer service.

Glenn cade

21 de abr. de 2016

I love thr kia team. They are professional and work very hard to get you in a car. This is our 2nd purchase from them!!!

Glenn cade

21 de abr. de 2016

I love thr kia team. They are professional and work very hard to get you in a car. This is our 2nd purchase from them!!!

Rahsheana

18 de abr. de 2016

This was the best experience i love value kia , i got my brand new car in august and my mother walked out with her brand new car today i love the service. Shondera is very professional and she kept my mother smiling both managers jb and anothony get 1000 percent for service i love you value kia.

Kisha Sewell

16 de abr. de 2016

My mom and I purchased a Kia from this location recently and we had an awesome experierience. Anthony answered all of my questions and was very personable, and Diane our salesperson kept us entertained while we waited during the process. I will definitely return to buy my next car!

Shirley Barnet

16 de abr. de 2016

I think Diane made me feel welcomed. She cared about my needs and made the deal I wanted. I would recommed her to all my friends.

Kisha Sewell

16 de abr. de 2016

My mom and I purchased a Kia from this location recently and we had an awesome experierience. Anthony answered all of my questions and was very personable, and Diane our salesperson kept us entertained while we waited during the process. I will definitely return to buy my next car!

Shirley Barnet

16 de abr. de 2016

I think Diane made me feel welcomed. She cared about my needs and made the deal I wanted. I would recommed her to all my friends.

Shakira showell

13 de abr. de 2016

Im really satisfied with the service i recieved from these guys their the best to ever do it.

Shifeah Williams

13 de abr. de 2016

Dana was exceptional I'd definitely recommend her to future buyers THANK YOU FOR MY NEW CAR!!!!!

Harlan Johnson

13 de abr. de 2016

The overall exprerience was great i will tell all my people about Value kia.

Antonio Soto

12 de abr. de 2016

This is my 4th vehicle purchase here and each and every time they have gone above and beyond great customer service. I am very comfortable recomending any of my friends and family to this kia dealer.

Dominique White

12 de abr. de 2016

Lamont was very helpful & so was everyone else, they made me feel very welcome & comfortable.

Michelle Miller

12 de abr. de 2016

Awesome and Engaging Customer Service. Diane and anthony were friendly and helpful during the buying process.

Antonio Soto

12 de abr. de 2016

This is my 4th vehicle purchase here and each and every time they have gone above and beyond great customer service. I am very comfortable recomending any of my friends and family to this kia dealer.

Romana Cooper

11 de abr. de 2016

Ellis and jb were the absolute best, they worked wonders to accommodate me and got me in to a beautiful car, the first one i went for, a big thanks to the both of them.

Diana Carcano

11 de abr. de 2016

IKA was a very great experience, they greeted me at the door with a pleasant attitude. They work within my budget and found me a car I like.

Quaderra Richardson

11 de abr. de 2016

He was one of the best sale men to meeet I WAS HAVING A BAD M Day AND HE WAS SO FRENDLY IT CHANGE My mood he made me want to buy a car. I WILL ALWAYS COME TO KIA FOR A CAR LONG AS HE STILL HERE.

Romana Cooper

11 de abr. de 2016

Ellis and jb were the absolute best, they worked wonders to accommodate me and got me in to a beautiful car, the first one i went for, a big thanks to the both of them.

Diana Carcano

11 de abr. de 2016

IKA was a very great experience, they greeted me at the door with a pleasant attitude. They work within my budget and found me a car I like.

Quaderra Richardson

11 de abr. de 2016

He was one of the best sale men to meeet I WAS HAVING A BAD M Day AND HE WAS SO FRENDLY IT CHANGE My mood he made me want to buy a car. I WILL ALWAYS COME TO KIA FOR A CAR LONG AS HE STILL HERE.

Gloria Battle

9 de abr. de 2016

Crystal was a wonderful sales person. She was warm and kept saying you're going to be fine. In the end,we were okay!

Stacey Wilson

9 de abr. de 2016

Miss Asonta's skills were 100% perfect. She was very professional not pushy, she encouraged me to take my time, very personable which I really liked. She deserves a bonus and a raise for a job well done.

Rhonda Smith

9 de abr. de 2016

I would recommed Value Kia to anyone looking to buy a car. I was impressed with the customer service and knowledgeable workers. I had no idea I would leave in a 2016 Kia Sorento. Awesome experience to say the least.

Stacey Wilson

9 de abr. de 2016

Miss Asonta's skills were 100% perfect. She was very professional not pushy, she encouraged me to take my time, very personable which I really liked. She deserves a bonus and a raise for a job well done.

Rhonda Smith

9 de abr. de 2016

I would recommed Value Kia to anyone looking to buy a car. I was impressed with the customer service and knowledgeable workers. I had no idea I would leave in a 2016 Kia Sorento. Awesome experience to say the least.

Marlena Jarmon

8 de abr. de 2016

Lashawn treated us so nice and if I know anyone that want to buy a car I would send them to her ....Lashawn customer service is great.

Florine Shaird

8 de abr. de 2016

My Crystal was great she made sure I was able to get the car I wanted Thank you Crystal and her staff they were great...

Nykeemiah Payne

8 de abr. de 2016

Dana and anthony were very professional and helped me and my mother out a lot in getting a brand new vehicle. I will recommend all my friends to value kia.

Marlena Jarmon

8 de abr. de 2016

Lashawn treated us so nice and if I know anyone that want to buy a car I would send them to her ....Lashawn customer service is great.

Florine Shaird

8 de abr. de 2016

My Crystal was great she made sure I was able to get the car I wanted Thank you Crystal and her staff they were great...

Nykeemiah Payne

8 de abr. de 2016

Dana and anthony were very professional and helped me and my mother out a lot in getting a brand new vehicle. I will recommend all my friends to value kia.

Fritz Dorcelus

6 de abr. de 2016

Tang is friendly and entertaining sales person. Kind person conpetent on what is doing good job tang.

Goddard Dejos

6 de abr. de 2016

Excellent ,happy with the new car, will reccomend all my friends and family to miss diane. I love my new kia.

Silva Griffin

6 de abr. de 2016

Had a greaf experience at value kia , asonta and the sales team was a big help, i picked the exact vehicle i wanted and they made it fit my budget.

Silva Griffin

6 de abr. de 2016

Had a greaf experience at value kia , asonta and the sales team was a big help, i picked the exact vehicle i wanted and they made it fit my budget.

Hope Shannon

31 de mar. de 2016

Shondera is awesome I was dreeding the buying experience but she was great very very customer friendly and very knowledgable with her job Thank you.

Hope Shannon

31 de mar. de 2016

Shondera is awesome I was dreeding the buying experience but she was great very very customer friendly and very knowledgable with her job Thank you.

Michael Hollis

30 de mar. de 2016

We were really pleased with the service. Everything was handled very well.

Linda Bagley

29 de mar. de 2016

Tane has a great personality and he is a hatd worker. Made us feel comfortable.

Jameen Lanclos

29 de mar. de 2016

The salesperson, Felicia was very accomodating and knowledgeable about the vehicle I was interested in. She was friendly and made my visit pleasureable. That is a statement in itself.

Paula Brent

29 de mar. de 2016

Diane greeted me and my daughter with a smile. She never made us feel as if we werent going to get the car, she was very optimistic!! Wonderful experience!!!

Jameen Lanclos

29 de mar. de 2016

The salesperson, Felicia was very accomodating and knowledgeable about the vehicle I was interested in. She was friendly and made my visit pleasureable. That is a statement in itself.

Paula Brent

29 de mar. de 2016

Diane greeted me and my daughter with a smile. She never made us feel as if we werent going to get the car, she was very optimistic!! Wonderful experience!!!

Kevin Richardson

26 de mar. de 2016

With this being my first new car purchace, I counldnt of asked for better service from begining to end.

Pearl Dixon

26 de mar. de 2016

Alex made me feel comfortable. Was concerned with what I wanted. Would recommend him to anyone.

Cherlyn Walker

26 de mar. de 2016

Dana is very nice ask for her to get your car i love the service i got im so happy because of kia car dealers.

Cherlyn Walker

26 de mar. de 2016

Dana is very nice ask for her to get your car i love the service i got im so happy because of kia car dealers.

Angela Dixuon

25 de mar. de 2016

The customer service was excellent. I especially enjojed the patience and mannerism of my salesperson Ellis. He was great!

Nibia Barreto

25 de mar. de 2016

We came here thinking we couldnt get a car and they worked with us to help every step of the way and clarence was GREAT!!!

La Preciouse

25 de mar. de 2016

Dana, Anthony, Ellis were so pleasant. I would come back again to buy a car or just to visit! My mother and I had a great time with the employees and other customers.

Nibia Barreto

25 de mar. de 2016

We came here thinking we couldnt get a car and they worked with us to help every step of the way and clarence was GREAT!!!

Ibee Lawson

24 de mar. de 2016

Dana was my sales person, her and anthony made me a deal I could not refuse, I will reccomend all my friends to value kia. The staff was friendly and professional.

Marisa Higgs

24 de mar. de 2016

I really enjoyed my overall experience here. Even when I became doubtful my sales representative worked her magic as she was honest, straight forward, but first and foremost, understanding of my situation and what was and wasnt doable for me. She was VERY good.

Marisa Higgs

24 de mar. de 2016

I really enjoyed my overall experience here. Even when I became doubtful my sales representative worked her magic as she was honest, straight forward, but first and foremost, understanding of my situation and what was and wasnt doable for me. She was VERY good.

Juanda Taylor

24 de mar. de 2016

Wonderful, christian gave me a great experience. No pressure to buy and tbey really work with you. I came in with a set budget and the dealership helped me walk away in a new vehicle.

Yvonne Day

22 de mar. de 2016

I really enjoyed the service down here at value kia, alec and the sales managers anthony and angelo helped me out a lot, they made my experience very exciting and fun, I walked away with a beautiful 2014 kia sportage.

Yvonne Day

22 de mar. de 2016

I really enjoyed the service down here at value kia, alec and the sales managers anthony and angelo helped me out a lot, they made my experience very exciting and fun, I walked away with a beautiful 2014 kia sportage.

Jennifer Swavely

22 de mar. de 2016

We had an awesome time here at Value Kia. Tane was very thoughtful and kept us amused during the purchase process. We are very satisfied customers.

Jennifer Swavely

22 de mar. de 2016

We had an awesome time here at Value Kia. Tane was very thoughtful and kept us amused during the purchase process. We are very satisfied customers.

Tonya Daniels

21 de mar. de 2016

During my visit I found everything and everyone to be very professional. I love the environment and service provided.

Erica Fenceroy

21 de mar. de 2016

Plesent and a little over welming but at the end of the day whirth the wait thank you value kia thank you.

Siiyara

19 de mar. de 2016

This has been the MOST AMAZING EXPERIENCE! Ellis was so patient and helpful. He made sure that I got the best deal along with the young man who assisted. I didnt think I'd be leaving with a car and my dream came true!

Siiyara

19 de mar. de 2016

This has been the MOST AMAZING EXPERIENCE! Ellis was so patient and helpful. He made sure that I got the best deal along with the young man who assisted. I didnt think I'd be leaving with a car and my dream came true!

Chelsea Burroughs

18 de mar. de 2016

Great service very helpful so helpful i actually bought my car.

Jose Hernandez

18 de mar. de 2016

She was an awsome person with a lot of info on your product and very curtious.

Stephanie Dyer

11 de mar. de 2016

Shondera was very helpful, delightful and me helping me buy my 2016 Optima. The process was very fast and the price was reaaonable and in my budget. I love Value Kia!!!

Stephanie Dyer

11 de mar. de 2016

Shondera was very helpful, delightful and me helping me buy my 2016 Optima. The process was very fast and the price was reaaonable and in my budget. I love Value Kia!!!

Steffon Purcell

10 de mar. de 2016

I love diane so very much she was very frendly with me she was very respectful to us she was very helpful with me and my first car deal I would love to do it again and i will tell all my frends of her and her beautiful attitude.

Crystal Hill

9 de mar. de 2016

Clarence and Alan were very helpful in helping with my selection of my auto thanks we love are new car you guys are the best never change your ways keep doing what you do.

Lavonia Bostic

9 de mar. de 2016

I love how friendly she was and the way she handle herself.

Crystal Hill

9 de mar. de 2016

Clarence and Alan were very helpful in helping with my selection of my auto thanks we love are new car you guys are the best never change your ways keep doing what you do.

Dana Johnson

8 de mar. de 2016

Brought my Mommy Deartest 2 Kia 2 pruchase a new car & Diane & Anthony really looked out! Made her feel at great about her purchase. I would recommend every1 2 come thru & check them out! This experience has been nothing but PERFECT!

Crystal Davis

7 de mar. de 2016

I just wanted to say that Shondera was very patient, professional and friendly with helping my wife (Crystal) get a car today. We came into the dealership today very uneasy but Shondera kind spirit really changed eveything. Shondera is a great sales person and we give her 2 thumbs up.

Rachel Parker

7 de mar. de 2016

My experience was long but soo worth it. Krystal was very knowledgeable and went above and beyond to make sure I left with the car I wanted. I will definitely do business with Value Kia in the future. Thanks Ms. Crystal!!

Crystal Davis

7 de mar. de 2016

I just wanted to say that Shondera was very patient, professional and friendly with helping my wife (Crystal) get a car today. We came into the dealership today very uneasy but Shondera kind spirit really changed eveything. Shondera is a great sales person and we give her 2 thumbs up.

Rachel Parker

7 de mar. de 2016

My experience was long but soo worth it. Krystal was very knowledgeable and went above and beyond to make sure I left with the car I wanted. I will definitely do business with Value Kia in the future. Thanks Ms. Crystal!!

Gwen Crawford

7 de mar. de 2016

Felisha is excellent. A pleasure to be with, and would recommend anyone to her specifically. Also very patient and everyone should ask for Felisha.

Liana Moreno

5 de mar. de 2016

My experience with Leshawn was wonderful . She made sure i got the right car for me. I appreciate her for making sure i ate. Im so happy she helped me!

Liana Moreno

5 de mar. de 2016

My experience with Leshawn was wonderful . She made sure i got the right car for me. I appreciate her for making sure i ate. Im so happy she helped me!

Tyreka Hart

4 de mar. de 2016

I had a great experience with ken. He was very dedicated and respectful to the things i wanted great salesman hands down keep up the good work value kia.

Edward Briggman

4 de mar. de 2016

Apprieciate treatment and timley manner in which this sale happened. And enjoyed friendliness of staff.

Leona Gray

4 de mar. de 2016

Diane, Anthony and Allen are a dynamic team. Thanks for everything.

Althea Neurell

3 de mar. de 2016

Clarence very professional humble person. He made sure we understand everything. He made us feel comfortable. If one was a let down he made sure we were comfortable with something else. I am very please and happy. We are satisfied.

Lynda Callsen

2 de mar. de 2016

Ken is quite eager and ready to serve. He was able to inform me and answer my questions.

Typical_Cusumer

1 de mar. de 2016

Do NOT go to this dealership. They had the $4500 trade in promotion. I asked over the phone and while there, I even spoke with the "sales guy" about the promotion and they kept repeating, "we give you appraised value of your car + $4500 for the trade in". When time comes to talk numbers, they magically change the price of the car, which suppose to be the MSRP to their own dealership price; which is $5000 or more than the MSRP. I was told, to get the $4500 trade in money, I would have to pay the higher amount.No where on their website or the $4500 certificate that we supposed to print out, have this detail. Furthermore, I had asked them numerous times while I was there and I was misinformed and mislead every single time.Anthony Hill is a bad sales "manager". What a waste of time. I would never go there again.How can this business can get away with wasting people's valuable time and misleading them.This is bad business practice.

Retania Drain

1 de mar. de 2016

Mr. Ellis provided exceptional customer service. He was remained professional throughout the entire time he worked with me. Moreover, he was patient with me and reassured he would do everything he could to help.

Retania Drain

1 de mar. de 2016

Mr. Ellis provided exceptional customer service. He was remained professional throughout the entire time he worked with me. Moreover, he was patient with me and reassured he would do everything he could to help.

Justine Pearson

27 de feb. de 2016

Came it and Val was the absloutley the best. I recommend her and the Value Kia Staff. She and the staff are the best.

Velva Layne

27 de feb. de 2016

Diane is a wonderful and friendly sales associate. No pressure sales and all the staff are willing to help you get what you want.

Sherry Ingram

27 de feb. de 2016

Anthony was very professional and helpful and knowledgeable.

Kevin White

26 de feb. de 2016

Clean and very helpful shondera did a very good job helping me.

Susan B

26 de feb. de 2016

Really enjoyed the customer service that I received.

Samuel Distefano

24 de feb. de 2016

Rose was amazing. She was very personable and a great person to do business with. Angelo was extremely helpful in getting us the package that fit our needs. I will definately recommend this dealership to others.

Samantha Jarrett

24 de feb. de 2016

Everything was real good I'm happy and would send everyone to your dealership.

Thomas Gamble

24 de feb. de 2016

Enjoyable great customer service from dana and pete sales manager.

Sharia Burden

22 de feb. de 2016

I was very happy with the service and how he worked with me and made the experience very fun and smooth considering the bumps.

Jennifer Allegra

20 de feb. de 2016

Ellis was great! He even helped clean out my trade in! I would recomend kia to a friend and had a pleasant experience (and now a new car!)

Jennifer Allegra

20 de feb. de 2016

Ellis was great! He even helped clean out my trade in! I would recomend kia to a friend and had a pleasant experience (and now a new car!)

Marney Kirby

20 de feb. de 2016

A very friendly people. Want to do what ever it takes to get me a car. But its taking a little longer than I expected to be here.

Dnae Brockington

18 de feb. de 2016

My sales rep was the best. She was so friendly and so very helpful that I purchased a new used vehicle.

Loretta Wilkerson

18 de feb. de 2016

Lamont was very patience AND VERY KIND and understanding and very helpful.

Debra Whitaker

17 de feb. de 2016

Clarence rocks and I would send my friends to him.

Carolyn Scott

17 de feb. de 2016

Crystal was very nice and plesant. She answered all questions. Engaged in conversation while I waited to be approved.

Jasmine Douglas

16 de feb. de 2016

The sales agent was very helpful and knowledgable on the inventory. She was very enthused and offered great confidence during such a time consuming and slighty stressing situation. She made it a very pleasant and calming experience.

Tanya Morgan

16 de feb. de 2016

l was very stressed when I arrived because its just the nature of the beast, car shopping but I met dianes smile and began to feel comfortable. Later I met angelo who is the district manager and I was able to go through the processs.

Atiya Hicks

16 de feb. de 2016

Beyond and above far as mannerism and proffessionism.

Katherine Harris

16 de feb. de 2016

The customer service was very professional quality. The process was a little long but overall we were satisfy with the results.

Ashley Singleton

16 de feb. de 2016

Value kia was excellent. They have very flexible terms that are made to fit each individual's needs. Great staff & customer service. HIGHLY RECOMMEND!

Jasmine Douglas

16 de feb. de 2016

The sales agent was very helpful and knowledgable on the inventory. She was very enthused and offered great confidence during such a time consuming and slighty stressing situation. She made it a very pleasant and calming experience.

Tanya Morgan

16 de feb. de 2016

l was very stressed when I arrived because its just the nature of the beast, car shopping but I met dianes smile and began to feel comfortable. Later I met angelo who is the district manager and I was able to go through the processs.

Breanna Mitchell

15 de feb. de 2016

The staff of value kia were very welcoming. I didnt have alot of money but I was able to purchase a new vehicle and make it back to my class.

Shalonda

15 de feb. de 2016

Valerie was very helpful and also very professional through my entire process. She assisted with finding affordable coverage for my vehicle.

Michael Jackson

15 de feb. de 2016

Great service Clarence was a great agent and provided exceptional customer service i would recommend Value Kia to all my family and friends.

Timothy Wortham

15 de feb. de 2016

I came in today hoping to leave in a new car. My experience with each staff member here at Value Kia was pleasant and made me very comforfable making this purchase. I would recommend this location without hesitation and recommend Ellis in particular as a salesperson.

Dominque Mcconnell

15 de feb. de 2016

Ellis was a very nice and informative salesman that was very patient.

Latoya Hodges

12 de feb. de 2016

Ellis is a very supportive and compassionate sales person. He tried to meet all my needs and make sure im the most comfortable with the whole buying process he is the best.

Tim Brinson

12 de feb. de 2016

Having not been to a dealership in a while, my experience here so far has been good! Diane was friendly and personal and professional. I would recommend this KIA dealership to anyone.

Latoya Hodges

12 de feb. de 2016

Ellis is a very supportive and compassionate sales person. He tried to meet all my needs and make sure I'm the most comfortable with the whole buying process he is the best.

Tim Brinson

12 de feb. de 2016

Having not been to a dealership in a while, my experience here so far has been good! Diane was friendly and personal and professional. I would recommend this KIA dealership to anyone.

Alexa Wikert

12 de feb. de 2016

Lashawn is very good and helpful also pete is helpful expaining everything to us.

Patricia Washington

12 de feb. de 2016

I enjoy that when I walked in everyone was very happy and friendly.

Cynthia Abreu

12 de feb. de 2016

Diane is a great person she makes buying a car stressless.

Deborah Benn Tyson

11 de feb. de 2016

Our sales associate is a very pleasant and informative. So pleasant and professional.

Girtha l Brown

11 de feb. de 2016

Customer friendly sales person came to me I like that Close.

Pamelia Isham

11 de feb. de 2016

Dana is very helpful and knows what she is talking.

Nicole Young

9 de feb. de 2016

I would always come back to lamont, great service.

Brenda Webber

9 de feb. de 2016

Staff is very friendly and very clean so is the bathroom and my sales person is very good.

Sharon Miller

8 de feb. de 2016

Very happy great customer service would send all my friends to you.

Catileu Ellison

8 de feb. de 2016

Staff was very friendly and helpful, also at easy.

Tyrell George

8 de feb. de 2016

Customer service is very friendly and really keen to detail of their inventory and customers.

Antonae Carter

8 de feb. de 2016

Everybody was very friendly and super helpful. And I thank them so much.

Mervin Williams

8 de feb. de 2016

So far looking good and I like how I'm being treated.

Annise

7 de feb. de 2016

It's a scam. None of them care about the customer. Angelo and Pete don't know how to speak respectfully when asked questions. Anthony is an absolute child. Immature in every way. It's not a place of business. They treat it like a playground. None of them should be managers.

Glenda Aikens

6 de feb. de 2016

The service was simply awesome all my questions were answered and the team was very patient we me from the time i walked in to the time I drove away with my new CAR!

Glenda Aikens

6 de feb. de 2016

The service was simply awesome all my questions were answered and the team was very patient we me from the time i walked in to the time I drove away with my new CAR!

Kellie Johnson

6 de feb. de 2016

Greeted right at the door. Friendly and helpful staff helped me to find a good deal even tnough I have no clue about cars.

Christopher Milosky

6 de feb. de 2016

I was very satisfied with my salesman clarence he was very kind and courteous and a big help.

Michele Dimarcello

6 de feb. de 2016

I couldnt be happy, Ken and Pete went above and beyond to accomodate me.

Alfred Newton

6 de feb. de 2016

Very nice and friendly shondera and pete very helpful.

Alaya Green

5 de feb. de 2016

Shondera was very nice she is very friendly and helpful. She is making my visit at Kia very comfortable. I would recommend people to come here with customer service like hers.

Michael Lewis

5 de feb. de 2016

Dana was very helpful and assisted us every step of the way.

Brian Mcneil

5 de feb. de 2016

I think the service was excellent and it works for me, honest and help out alot.

Donaco Lewis

5 de feb. de 2016

Kia is a very nice and wonderful place to buy your next car. The staff is very friendly to their customers.

Alaya Green

5 de feb. de 2016

Shondera was very nice she is very friendly and helpful. She is making my visit at Kia very comfortable. I would recommend people to come here with customer service like hers.

Sherita White

4 de feb. de 2016

So far my experience here at Value Kia has been very pleasant the staff here is courteous, friendly and do everything they can to work with you.

Bryan Vanschaick

4 de feb. de 2016

Reps are awesome. Friendly, down to earth people. Enjoyed my time here whether I leave with a car or not.

Sherita White

4 de feb. de 2016

So far my experience here at Value Kia has been very pleasant the staff here is courteous, friendly and do everything they can to work with you.

Curtis Jeffries

4 de feb. de 2016

Very friendly and very helpful I would send all my friends to you.

Jonathan Suber

4 de feb. de 2016

The service and the care salesman were very nice and helpful.

Terry Payne

3 de feb. de 2016

Value Kia is the best and everyone is super friendly.

Thomas Gamble

3 de feb. de 2016

Enjoyable great service from dana and pete sales manager.

Melissa Cepeda

3 de feb. de 2016

I feel like the sales team did a good job, I bought a kia sonerto.

Maurice Sweet

3 de feb. de 2016

The wait is long but shondera and pete did a nice job helping me.

Aityana Brown

3 de feb. de 2016

Everything was great, customer service was awesome! Great experience!

Advia Thomas

2 de feb. de 2016

I love how at home I felt, and how welcoming the staff made me feel. Even if I didn't recieve a car, the respect and the welcome was enough for me!

Denise Brice

2 de feb. de 2016

I am very pleased with the service here. This is my first new car and I just love it. Ms Brice.

Phillip Greek

2 de feb. de 2016

I really enjoy dealing with Kia Vaule. I will come back to purchase another car.

William Harper

1 de feb. de 2016

The entire process was painless & pleasurable, I would recommend Value Kia to anyone interested in purchasing a car.

Ashley Lafleur

1 de feb. de 2016

Everyone treated me really nice, and made me understand the buying process well.

Mae Sudler

1 de feb. de 2016

Very happy and a great way to buy a car,ms. Williams was so helpful and mr. Pete was great.

Katrina Brittingham

1 de feb. de 2016

Shondera was a great sales rep and lead me to the perfect vehicle for my needs. She needs a raise.

Lisa Harvey

1 de feb. de 2016

I would like to say our, visit here at kia, was a very good experiance and every one there were great at helping us get the vehicle we wanted.

Lisa Harvey

1 de feb. de 2016

I would like to say our, visit here at kia, was a very good experiance and every one there were great at helping us get the vehicle we wanted.

James Myrick

30 de ene. de 2016

Great service from sales and finance. I was happy to come in and purchase a nice used car but surprised when we got to drive away in a beautiful new sportage.

James Myrick

30 de ene. de 2016

Great service from sales and finance. I was happy to come in and purchase a nice used car but surprised when we got to drive away in a beautiful new sportage.

Yanic Joseph

29 de ene. de 2016

I felt comfortable from the moment I stepped out my car they staff is very helpful and respectful they do everything they can to help make ur dreams come true.

Kimberly Eldridge

29 de ene. de 2016

Dianne is a great representative of your company. Ifeel very welcomed here.

Nathaniel Ferguson

29 de ene. de 2016

Great Customer service willl come back again will bring someone too.

Tomika Jones

29 de ene. de 2016

The whole experience was great, from the sales people to management.

Yanic Joseph

29 de ene. de 2016

I felt comfortable from the moment I stepped out my car they staff is very helpful and respectful they do everything they can to help make ur dreams come true.

Meilei Merritt

28 de ene. de 2016

Greeting was very friendly. Service was professional and I felt it was all about me. Your special at value kia.

Tyheem Swinton

28 de ene. de 2016

The experience with the customer service was very prompt. There was no wait. The representative was very helpful to my wants and also able to recommend vehicles that also interest me.

Steve White

28 de ene. de 2016

Everybody here is great! I will be back in a few weeks for my brand new Forte!! Thanks Value Kia!

Rosita Villafane

27 de ene. de 2016

Diane is a great sales person. She has the most pleasant attitude. I would definately recommend heras the greatest sales person I ever met.

Nakia Anderson

27 de ene. de 2016

Lamont is a very good salesman. He is very respectful and he gets the answers to all your questions. I highly recommend Lamont for future sales.

James Burrows Jr

27 de ene. de 2016

My sales person was a very friendly and kind person. The number one thing that I enjoyed about her was how realistic she was. I am very satisfied with how I was treated with my automobile needs.

Nakia Anderson

27 de ene. de 2016

Lamont is a very good salesman. He is very respectful and he gets the answers to all your questions. I highly recommend Lamont for future sales.

James Burrows Jr

27 de ene. de 2016

My sales person was a very friendly and kind person. The number one thing that I enjoyed about her was how realistic she was. I am very satisfied with how I was treated with my automobile needs.

Jamal Lingham

25 de ene. de 2016

Friendly and very helpful ms.williams and pete did a great job helping me.

Melinda Mason

25 de ene. de 2016

Very friendly staff diane and pete the sales manager.

Connie Eaddy

25 de ene. de 2016

My sales person was crystal and alan was the sales manager they did a great job.

Toron Pringle

25 de ene. de 2016

I'm very happy with my purchase diane and pete did a really good job helping me and my wife.

Renee Parker

23 de ene. de 2016

She was very nice and recommend her to a raise. She has very customer service material and a good person to the company.

Susanna Harrison

23 de ene. de 2016

Kia staff is very friendly and caring, they try very hard to get you into the car that you want, thanks kia.

Estelle Goodwin

23 de ene. de 2016

Everything was very nice, the sales people is great. I will be telling everyone about Value Kia.

Edith Jones

22 de ene. de 2016

The dealership employees we friendly, courteous and extremely helpful. I would recommend your dealership to a friend.

Sabrina Richards

22 de ene. de 2016

Ms. Diane was a wonder sales representative for value kia she made us feel like part of her family very honest at how long the process would take. I would recommend this dealership to my friends and family.

Catherine Coskey

22 de ene. de 2016

Everyone had great respect, and well with people. We will be back if needed and will tell anyone we can to come and deal with them.

Sabrina Richards

22 de ene. de 2016

Ms. Diane was a wonder sales representative for value kia she made us feel like part of her family very honest at how long the process would take. I would recommend this dealership to my friends and family.

Catherine Coskey

22 de ene. de 2016

Everyone had great respect, and well with people. We will be back if needed and will tell anyone we can to come and deal with them.

Gianne Bucci

20 de ene. de 2016

I walked into a dealership full of smiles. The whole staff made me feel welcomed and i was able to get exactly what I wanted. I am now a proud Kia owner.

Anara Everett

20 de ene. de 2016

Friendly environment, they let me pick out the exact car i want and it fit my budget. Would highly recommend Ellis and the sales manager Alan. Excellent job.

Valerie Williams

20 de ene. de 2016

Great customer service. Lashawn and Angelo made the whole experience pleasant. Brought a car here 2 years ago and the experience warranted me coming again this year. Great job.

Gianne Bucci

20 de ene. de 2016

I walked into a dealership full of smiles. The whole staff made me feel welcomed and i was able to get exactly what I wanted. I am now a proud Kia owner.

Anara Everett

20 de ene. de 2016

Friendly environment, they let me pick out the exact car i want and it fit my budget. Would highly recommend Ellis and the sales manager Alan. Excellent job.

Valerie Williams

20 de ene. de 2016

Great customer service. Lashawn and Angelo made the whole experience pleasant. Brought a car here 2 years ago and the experience warranted me coming again this year. Great job.

a_rementer

19 de ene. de 2016

This dealership is nothing but a complete joke! Cash for Clunkers is a scam, and the salesman and management team are nothing short of idiots. I will NEVER be coming back to this dealership again, and I will be making sure that everyone I know will never come here. You should all be ashamed of yourselves. Value Kia is not a place of business, Value Kia is where you go if you want to be treated poorly and want to lose all of your money. There is one thing that you are good at, being scam artists.

John D

5 de ene. de 2016

These guys are amazing! Best price in town and best service! Angelo bent over backwards for me!

Samson

19 de nov. de 2015

Complete and utter waste of time. Came in for the cash for clunkers "promotion" only to learn the prices on their inventory on their website are based on what the cost would be after the $4500 trade in and after a $3000 deposit. For example a 2014 Nissan Versa is listed at $14000 on the website but this is the price after the $4500 trade in and a $3000 deposit; meaning the actual price they are asking for is close to $21000. A brand new Nissan Versa sells for about $15-16500. It's really deceptive advertisement. They are basically offering "$4500" for a trade in to bring people in and then charging $6000-8000 above fair market value. Do not waste your time. When I spoke to the sales manager Angelo, I simply asked what a vehicle that was just purchased sold for and he replied in a very patronizing manner and said "I don't know the answer to that sir", which is hard to believe because he is the person who the sales team goes to for the prices they offer. Ridiculous, and very deceptive practices.

James C

28 de ago. de 2015

I came in not knowing what to expect. I only had my clunker to put down and a very limited budget. Professor Clunker and the gang put me in a great Chevy Sonic at a payment I can afford. I love you guys!!!

Meman

17 de jun. de 2015

The lead salesman was trying to take my woman home while she sat next to me holding our kid. Also I did everything the bank asked spent 8 hours there to jump thrubalk the hoops the the salesman man to tell me NO on a car that finally fit requirements because HE wanted to see me in a car with payments of 350 dollars. Abosute waist of time to go to value Kia.

Jessica Rodgers

3 de jun. de 2015

WOW!!!! so where do I begin?! I came in to value kia for the Cash for clunkers program. I have a clunker that I needed to get rid of and value kia really helped me out. I don't have the best credit and they treated me like a human. It was nice that they didn't treat me any different just because of my financial situation. The dealership was very busy when I went which made finding a salesman took a little longer but overall the experience I had was great. I ended up in a 2011 Kia soul and absolutely love it!!!The employees stayed positive and kind throughout the whole process they even went the extra step to call me after to see how I was enjoying my vehicle. I have nothing but good things to say about this place. Without value kia I would still be in my unsafe clunker which is not where I would ever want to be!

jessicarodgers12345

3 de jun. de 2015

So I went into Value kia yesterday after speaking with Tony (internet manger) and setting up and appointment to come in. Although the dealership was very busy Anthony Hill approached me to help. I had a clunker which was how I ended up at Value kia. My clunker was as bad as it gets Idk how it even made it to the airport auto mall. Anyways, We searched the lot and I actually felt like a human. What I mean by this is I got to choose the car I wanted!! even though my credit wasn't great and I didn't have much to put down they let me pick out different cars on the lot and made it fit my budget. I was shocked. Ive never been treated so great at a dealership. After I found the car I wanted 2012 sorento... Pete came over to work the deal with me. Everyone there was so friendly and nice!! Needless to say I left with my sorento and as a very happy customer! cash for clunkers is real and value kia is really the only dealership I will let my family and friends go to!

ANGRY

14 de may. de 2015

3 years ago my husband and I went to Kia of Westchester and bought and leased 2 Kia's. My lease ended this month so we figured we would go to Value Kia in So West being that it is closer to our home. We stopped in Sat.; all sale staff was friendly and helpful. Towards the end of our visit we spoke with Floor "Manager" Pete, who said we could just stop back in Monday night and quickly sign paperwork, as well as he would "take care" of my inspection since it was also due this month. He just asked if we called an hour before to give a heads up. So Monday comes, I call prior and was placed on hold forever. Finally got through and stated I was on my way at 4:45 PM, and he told me service dept. (for the inspection) was closing in five min. I told the "manager" that no it is open until 6 PM. So then he transfers me to service where it once again rang and rang until I actually arrived at the dealership and just hung up. I went in and service was not very happy that I was getting my car inspected so late; I told them this was approved by Pete, who was MIA. It was accepted; I then sat for 30 min waiting for someone to start the paperwork. I then went and approached Pete on my own asking if I can please start my paperwork. He had no idea who I was and what I was waiting for. He finally understood what I was there for and told me to give him 2 min. Time passed over and over and he finally got an agent to come sit with me. 2 hours in, with no start of paperwork, my inspection is finished and they tell me I owe 125.00, which is more than I have ever paid at any local garage. I stated that this was complimentary, being that it was still under lease, and that Pete had told me he would have it taken care of. I also presented the letter I had received from Kia. Pete came over and told me that I absolutely had to pay and that there was nothing he could do. He wouldnt even wave the $ 50 that was listed as labor. He just kept telling me that he was new, as if that was an excuse for a manager to have no knowledge of what he is doing. I told him I could not pay for this, and asked if he could remove stickers or whatever was necessary, and I would have this done elsewhere. He then went on to have the front desk hold my keys, and refuse to return them until I paid for this ridiculous bill, that was broken down for $ 50 for inspection, and another $50 for "labor. I told him I would actually like to take my business elsewhere all together, and he proceeded to tell me that this was his car now, he owned it, and I could not have it back. Meanwhile, my payment s are up to date, I still had yet to sign one piece of paper handing over any rights to this dealership, and I was there to purchase this vehicle for thousands! He then went on to argue with me over and over and would not allow me to leave. I told him I was not going to be paying anything, and so then he added on this amount to my car payment. I then began to wait so impatiently and angrily for this paperwork that never came. Finally at almost 8 PM, the few papers that took 5 min to sign came and I was finished. Pete avoided me for the rest of the time, and went around talking xxxx to other workers like the weasel that he was. He did not want to face me, and couldnt give a 2x customer, the respect and quality assurance that should be demanded at such a place. To be a salesman and have no idea how to handle a customer, is beyond me. I work in customer service, and know how it feels to be hassled, so I would NEVER enter someones workplace and try to cause conflict. The blatant disrespect, and pretty much straight lies that came out of this mans mouth though, I could not let this go. It was the worst experience I ever had in a business atmosphere. To treat someone, who came in to your business to spend money, like this, is the most unprofessional and unethical thing I have ever witnessed. Kia should be ashamed to have such an idiot, who falsifies promises to their customer, and then literally tries to hold them and their vehicle hostage, working for them. I will never in my life return there, and I will share this experience with many.

michele lewis

13 de may. de 2015

I have never been to a car dealer ship in which they don't give u a choice of what u want . the experience was bad , they wanted my trade in and also 1500 down . where they do that at.

Sonny Leeper

6 de nov. de 2014

After a month and several follow up phone calls, I finally received my refund. I typed a long discertation last evening but when I got to the end , I lost my connection. Exceptionally poor customer service on 8-22-14 and very unprofessional. There should be documentation about this since I had to call so many times. Many times Alex or Aidan were supposed to call me back and did not and Anthony took down my information on 10-4 and when I called him on Monday, I was told he resigned. Aidan was supposed to call me one time and when I called they said he was off. Other times Alex couldn't come to the phone because he was in the middle of a deal. Joe was supposed to call me about my paint and I had to call a month later. I will never set foot in there again. The receptionists all act like they are too busy and seem annoyed when you call. Too much talk and very little action. Totally disenchanted with the way I was treated and ignored on 8-22-14 when I was there for an oil change.

JCDATRUF

23 de oct. de 2014

When we got there, we browsed the lot for about 1/2 hour before someone said anything to us. when someone did acknowledge us, a sales lady, she was already working with a customer. So we went in and signed in awaiting a salesperson. The same sales lady approached us and said that no one else wanted to work. So i aksed her did she work on comission and she told me no, therefore it made sense why no one was in a rush to help us. Nice lady but didnt know anything about any of the cars and when we finally found a car we liked and asked her the price, she had to go in and ask. she came back out telling us "somewhere between mid twenties and low thirties". keeping in mind that the saleslady told us this paticular car had been sitting for a very long time and no one was ever really intersted in it because of the color. Anyway they didnt really make and effort to make a sale so we just left.

Candybaby07

12 de sep. de 2014

The advertisements are false and misleading... They do check your credit... They do not just give you 4500 for your clunker.... They dont tell you the price for the vehicle before hand... They wait for an approval before you get the total price... Scam... Beware... Overpriced...

GWalker12

6 de ago. de 2014

I saw several cars on the site I wanted to see. None were there in the dealership. They will not give you prices, and they let you test drive the vehicles unless you put your own insurance on the car. If you don't have a current vehicle, meaning you don't have insurance. They will have you purchase it through them, or test driving is not an option. The sales person I had had no personality, and knew absolutely NOTHING about the cars. Everything we asked him, he had to go and asked someone behind the desk. I was there 6hrs the first day! I was back and forth a total of 4 days until the deal was done. If the car wasn't such a good car, mileage etc. I would have walked soon as I got in the place. It was so very crowded with tables of people just sitting. The salesman admitted that they don't take cars down off the site so people will come in and just look for something else when that car isn't there. They also because there were a few scratches on the back of the car said "oh that's fine, we will take care of it" but I had a feeling they were shady so I put it in writing and said if they signed I would sign. The salesman tool it to the booth where the managers sit. It wasn't until then they actually came down to look at the car. He looked at the scratches and tried to then show me a different car! i did eventually get the car. Which I was going to say the heck with it. But I'd spent so much time in the process I just stuck with it.. I could go on all day about my experience. But I will some up with my niece purchased a vehicle from here also. She started the process, had a minor issue on her end to clear up. They told her she could leave a deposit on the vehicle and come back soon as it was resolved. She came back the next week, they had sold her car! Then said they had something that was the same as the other, just a different color. She asked was it the same price, was told yes. Got the paperwork, realized it was a few thousand dollars more. Shady place.

Harry - Service Dept

18 de jun. de 2014

I purchase a brand new Kia Sorento 2011. The transmission went out not once but twice. The last time the transmission went out was on 6/3/2014 prior to that the transmission went out in 2012. My husband was driving when the the transmission failed. He had the car towed to Value Kia where we purchase the vehicle on 6/3/2014.As of 6/18/2014 my car is still sitting at the dealership not fixed. I have been without my vehicle for the last 3 weeks and they do not offer you a loaner car. The reason for the long wait according to the service department was that the 'transmission were on back order and they should be in on 6/16/14. Well its Wednesday 6/18/14 and the car has not been fixed. Prior to that the service dept said that the parts was suppose to be in on 6/11/14. It is always a different date each time.The service dept never follows up with us to give us a status, we have to call each time. When we do call we always have to follow up with 2 more calls because they are too busy to speak to anyone.Please I am busy as well. i do not have the time to call Value Kia twice or three times a week just to find out information on my car that I am still paying for plus I am inconvenience by not having a car to drive around in. I did call their corporate office to file a complaint and the regional manager at the office is looking into my case. I will never purchase a kia brand not will I ever deal with VALUE KIA again this is ridiculous!

COWBOYS194

18 de jun. de 2014

I purchase a brand new Kia Sorento 2011. The transmission went out not once but twice. The last time the transmission went out was on 6/3/2014 prior to that the transmission went out in 2012. My husband was driving when the the transmission failed. He had the car towed to Value Kia where we purchase the vehicle on 6/3/2014.As of 6/18/2014 my car is still sitting at the dealership not fixed. I have been without my vehicle for the last 3 weeks and they do not offer you a loaner car. The reason for the long wait according to the service department was that the 'transmission were on back order and they should be in on 6/16/14. Well its Wednesday 6/18/14 and the car has not been fixed. Prior to that the service dept said that the parts was suppose to be in on 6/11/14. It is always a different date each time.The service dept never follows up with us to give us a status, we have to call each time. When we do call we always have to follow up with 2 more calls because they are too busy to speak to anyone.Please I am busy as well. i do not have the time to call Value Kia twice or three times a week just to find out information on my car that I am still paying for plus I am inconvenience by not having a car to drive around in. I did call their corporate office to file a complaint and the regional manager at the office is looking into my case. I will never purchase a kia brand not will I ever deal with VALUE KIA again this is ridiculous!

JohnsonPA

9 de jun. de 2014

My husband and I went there this morning certain we were going to make a deal, because we saw this one car on their website we really liked the price, mileage and year...anyway, I called in first because I didn't want to drive one hour and a half to get there and the car isn't there, so I called and the receptionist said (this were her exact words " If the car is on our website we have it here." Fine! We went there and the moment we got there we were greeted by a very nice sales man and he started off by saying all this great things about the dealership that they don't price the cars there, what they do is they work with the costumer to find a price of the car THEY WANT that will fit their budget (I thought it was strange but okay), so I told him what we were there for and guess what??? They did not have the freaking car!!!!!! However, they had a similar car, but the price wasn't listed(apparently they only have prices listed for the brand new cars - that's what the sales man said "huh??") Anyway, we looked at this other car and we were kind of interested, I kept asking for the price and it seemed to be a big deal for him to tell me...just so confusing...then he took us inside and we waited for a whole hour!!! just for him to get us the price...(craaazy)...but before even he told us the price he wanted us to sign a terms and condition that we agreed to purchase the car if they offered a good price, but on this agreement i didn't see the IF part, plus it was hand written by the sales man right in front of us...who does that???? the weirdest part is that the dealership is huge and seems to be a trustworthy place to buy a car, however, I am not buying a car with them...just too confusing and strange! Hated it!

Liahnlee

2 de jun. de 2014

They sell old trashy cars for new car prices. Cash for clunkers is a scam. Cars are well above blue book value. Never going back!

Deputydog731

17 de may. de 2014

This was a crazy experience. I woke up early this morning to be able to get ready to go to Value Kia I heard over heard on the radio. The advertisement stated no CREDIT CHECK. When I pulled on the lot I was met by a attractive sales women who introduced herself. We walked around to see what cars they had after a hour and half I saw a car I liked and we went inside to make a deal. I waited for about another hour doing nothing just waiting. The sales women return with a financier business guy and stated that if I turned my car into the bank I was dealing with my trade in. WAIT A MINUTE WHAT?. He wanted me to turn my car into my bank so I could buy a car from them. MOMMY I SEE A SCAM OR SOMETHING. I ask the financier guy what ever he is what are you talking about and he said this was the easiest way for me to get a low payment. WHATTTTT. anyway don't waste your time.

Rodney White

16 de may. de 2014

the worst place I've ever bought a car from stay clear of this place once you buy your car if something happens the first day they don't know you smh

Tj

21 de abr. de 2014

I took my 02 lesabre there they told me I need 1500 for tax and tags which they said no money down ran my credit said I need a Co signer which they said no credit check and a car I work on was up for sell they try to say they just got it in I open the hood and show the guy my initial on the car they are a fraud they need to shut it down

keywest6969

6 de mar. de 2014

Worst place ever if you want to waste your time , then it's the place for you , mark up all the cars , they put any price on the cars , customer service is a F , they run this place like a welfare office, I'm actually sitting here in value Kia auto mall right writing the review , and I promise. You after you get here anyone will , wish they have never step foot in here

happycustomer1993

13 de feb. de 2014

Wow! Value Kia really isnt that bad. In fact my experience was the complete opposite. When arriving at Value Kia, the parking lot of their new facility was very busy but the Sales man greeted me right away. To my surprise he didnt hound me to run credit or push me to get into a car that he wanted me in. He actually cared about what I wanted. After test driving about 3 cars I made my decision on the 2014 soul. They worked me a great deal and the payments were very affordable. I cant thank Value Kia enough! I never post on these things but when I saw all the negative comments it really poorly reflects the attention and service I was given.

AlexNdiyah

17 de ene. de 2014

If you have time to waste why NOT go to.the Value Kia on Essington Avenue. It was the worst experience of my life. I would not recommend a bum on the street to.deal with this dealership.Just an F.Y.I do your research on cash for clunkers and know that u dont have to put money down they will.throw in.the managers discount. Sounds so good right until you and the half of the city of Philadelphia is there. The customer service is.horrible I.waited 9hrs and walked out with nothing. I really believe it depends on the person who can help you. Its a 50/50 its like waiting on Government Assistance and Dont believe thoose great deals frauds.....scamers...buyer beware they are overselling the vehicles dont follow Kelly Blue Book and prices are not.posted..Know what you want and how much the vehicle is worth with milage and.make.sure you have updated stickers and read.fine print on everything u sign

Rush

9 de dic. de 2013

No one could find the keys on two pre-own cars. Waited for 2 1/2 hours looking for keys. Also had to have my car tow back to my garage 140.00.

Brandy_zajah

20 de oct. de 2013

Came in, tried to make a cash 4 clunker & they told me I had to put $2000 , plus pay a note of $519 monthly or I wouldn't be qualified, since I wasn't at my job for more than 2 years. That's ridiculous. They never said that is false advertisement. Not to mention, I wanted to lease a 2010 Nissan Maxima, there's no way the note should be that high. It's shouldn't matter how long I've been employed, that's wrong.

Charmed01

30 de may. de 2013

INTERESTING BUYING EXPERIENCE!!!CONS:Went on a Saturday (silly me). The dealership was a zoo! There were people everywhere, which means the salespeople gave terrible customer service since they were being stretched thin. Went in Sept 2012 to buy a NEW 2013 Optima and they were SOLD OUT! Settled on a 2009 Nissan Altima. Made a deal...financed MSRP of $16,000, plus gave a $1,000 cash deposit and a trade worth $2,500. Definitely not a fair deal! Got an oil change and the mechanic informed me that the vehicle had no inspection stickers! How do you sell a car without a proper inspection? PROS:I have HORRIBLE credit and they were able to get me in the car...period! They also reimbursed me for the cost of inspection.CONCLUSION:Paid way above market price but I'm driving!

msmoore

15 de may. de 2013

I went here for Cash for Clunkers- what a rip off. Because I wasn't willing to purchase a certain car they pretty much ignored me and did not show me any cars. This is the worst experience I ever had at a car dealer. Went down the street to Ford and told them the same thing, what I was willing to spend and where I needed my car payment to be and came home with a great car.

Nurseparson1

9 de abr. de 2013

Very confident and knowledgeable will recommend others. Best buying experience. Got approved, car detailed, gas put in new vehicle. Great Service will return for next vehicle.

Amanda.naumann

2 de abr. de 2013

Fabulous customer service. Not too pushy. Very informative and enthusiastic. He even went to get us coffee when we were waiting for the insurance paperwork to be faxed over :-)

Brownman17

16 de mar. de 2013

Good friendly service. Chris was well knowledgable about the vehicle. Will recommend both the salesperson and the dealership to my friends. Thank you Chris and Kia.

screwedatkia

1 de mar. de 2013

Scam artist stole money from me after selling a car on ly to harrass me at work and take vehicle back. After one month of giving the run around and lying to bank car was returned and still kept deposit had I listen ed to other bad review s I'd be better off

Jcg07gfsu

11 de feb. de 2013

Nick was very friendly and they were willing to negotiate to get as close to my desired price as possible. Only weird thing was there were people protesting Kia outside! Besides that annoyance, great experience!

ateerys

7 de feb. de 2013

We walked in with the intention of spending more than what Angelo offered us for a brand new 2013 Kia Optima. He did not let us leave without putting us in the car we wanted and some! He was funny, helpful, honest and quick. If you go to Kia ask for Angelo! If he can't put you in a car then no one can!

Cassidy2131

6 de feb. de 2013

Dave and Matt are great people very easy to talk to. Friendly, FAIR, and very knowledgeable. Was my first time buying and car and I had an experience. Thanks Dave and Matt !

Frannyp

6 de feb. de 2013

Salesman was very friendly and knowledgeable this was a very pleasant experience. I would refer him to my friends . Salesman took his time so I didn't feel rushed. Salesman explained options available and tried his best to satisfy me.

hydem18

2 de feb. de 2013

Great experience. Nick has provided great service for our first car buying experience. We would recommend Nick to all our friends and relatives. Cash for Clunkers is back!

Bfhorton

2 de feb. de 2013

Dave was very helpful! I found the perfect car for me at value Kia. I wasn't sure I would qualify for financing, but Dave got me approved with a monthly payment I can afford

KWEST0NE

28 de ene. de 2013

My mother & I have been customers at value kia for many years now. Whenever we buy a new or used car we always come there first because we know that we can trust and rely on Mr. Rush and the staff there to take care of us and keep us on the road. Kuddos to Mr. David Rush and the rest of the staff there at value kia. Well done, & keep up the good work.

russel69

27 de ene. de 2013

great service. The young lady met me at the door. right. upon arrival. she listened. to everything I had to say and was very helpful.

hydem18

26 de ene. de 2013

Was everything I needed my sale person. Very friendly amd sweet. Great personality and had a great experience. I would come back to.buy another car.

Taylor2013

26 de ene. de 2013

Very nice and friendly. Accommodated to any needs! Made sure we were happy when we left the lot. Had our best interest in mind. Very nice

Bellamia1

26 de ene. de 2013

Great super service. They were accomadating and very helpful. Angelo answered all my questions and took care of all my needs. I highly recommend this dealership .

arione

26 de ene. de 2013

I am writing this rating to inform the public of the great service my wife and I received at Value KIA. The staff was understandingof our needs and tailored the deal to fit right where we needed it.

Bsmith2234

25 de ene. de 2013

Great service, will definitely work with you. I will certainly be recommending Value Kia to my friends and family. Thanks again for your help. Best dealership in Philadelphia.

eleylisa

24 de ene. de 2013

Very pleasant n fair. We feel comfortable now with the deal. Mgr n salesperson worked with us to close a deal. Thank God they were able to help my daughter an me get a better car.

wcarter0417

23 de ene. de 2013

Nick was amazing. He was helpful and he made me comfortable. Also he helped me pick out my car.Nick is an awesome worker...wish we had more people like nick

ecstacy4u2

21 de ene. de 2013

Angelo was a wonderful and patient sales consultant. We will recommend him and this dealership to all our family and friends! Thank you Value Kia.

Minsky422

19 de ene. de 2013

This was my first time at KIiA and would definitely come again! Very nice, respectable, considerate and knowledgeable. Would definitely recommend to everyone! Thank you so much, Chris!

Summer 922

16 de ene. de 2013

I was here for service on a 2010 kia, jihad introduce his self to me, from there I was taken out to look at 2013 kia test drove two cars left dealer with a new vehicle. I was very excited and pleased with service and my new vehicle

Pia77

12 de ene. de 2013

Experience was great. I was able to get a car thanks to Mike and Alex. Great price for the money and willingness to work with me.

jlynch526

9 de ene. de 2013

Mariah Sullivan was an excellent at her job. she did everything right for me. and she worked her best to get me the best possible price and payments I can get. I would recommend this dealership and Mariah Sullivan to everyone I possibly can talk to and show this great car off to. I give her a rating of 10 from 1 to 10 and 10 being the highest you can give someone. she is definitely passionate about her job and the way she deals with the customers like myself.

True Lady

7 de ene. de 2013

James and Alex were great!! They worked with my budget and made sure I got the best car available for me! Thanks so much guys!

Mike224

5 de ene. de 2013

Mariah was very polite and professional . She was very knowledgable of her work and she got me out of there very quick . She was alsome!

Steve W.

5 de ene. de 2013

Showed up with no idea what to get and without any speed bumps I am walking off the lot with a brand new Sorento. Recommending Value Kia to anyone looking for a quality car, experience, and price. Ask for Angelo!

Panther69

4 de ene. de 2013

Salesman of the year. He made the experience worth while. Friendly, courteous, and he really worked to insure our satisfaction. This is the second car we have purchased from Angelo.

Sweettigert

4 de ene. de 2013

I have purchased yet another car with Angelo Garcia and every time his personality has been the best. He has the best salesmanship. I nominate him as Salesman of the year 2013.

jhughie

4 de ene. de 2013

The service received was excellent. I didn't think I could finance a car but sure enough I left out of the dealership with a pre-owned car. All I would like to say is thank you Will and Alex for all your help

nickoderm

4 de ene. de 2013

Nick was very friendly and helpful. It was my first time financing a vehicle and he was very patient and walked me through the process step by step. I was extremely pleased with his professionalism.

Klc 252

3 de ene. de 2013

Overall great experience, friendly staff, everyone was extremely helpful. I have bad credit and was still able to drive away a new car!! Kia soul

cgordy

2 de ene. de 2013

I have had the opportunity of working with David Rush for the past two years, my experience has always been very pleasant. I have dealt with other car dealers before but I've never felt as comfortable as I do dealing with Mr.Rush. Mr. Rush makes you feel that you are getting the very best deal for your money and you are not being taken advantage of. I have felt so comfortable that I have recommended Mr. Rush to all of my family and friends that are interested in purchasing a vehicle.Thank you David,Carla Gordy

cruisecontrol

31 de dic. de 2012

Thisis a friendly place.He worked very hard to accomplished my goals.I was comfortable.He answered all my questions and fears.I got a great price!

Chef Baba

31 de dic. de 2012

I came in to just look and the service was good and I am buying a new Sorento. Happy New Year and thank you the excellent service.Ismail

Wiff86k

29 de dic. de 2012

Great people awesome help. They really worked with us. Made us feel welcomed and like we werent just a dollar sign. They care of vets and pregnant woman got the car that is just what we needed. I'm telling all my family and friend to come here

Kee1254

28 de dic. de 2012

When I first walked into the dealer I was all nerves. But Mr. Kenneth was wonderful. Great sense of humor, southern hospitality and very welcoming. He was very honest and upfront with us throughout the process of looking and purchasing my vehicle. I will surely recommend Mr. Kenneth and Value Kia on Essington Ave.

koppertop

26 de dic. de 2012

Coming in, we had no intention of buying a new car. Mike was able to work some mathematical magic, and I just couldn't argue with the nunbers. I'm a sucker for a deal!

ValueKiaNOTHAPPY

25 de dic. de 2012

The Cash for Clunkers is a SCAM. The build up the price of the car they are selling you and then act like they are taking it off. The first time I got there they sold me a 2011 Hyundia with alot of miles for too much. They would not run a Carfax. When I went home I ran a car fax and it came back that it used to be a rental car and it was in an accident with front end damage. I called my lawyer he said to take it back and regardless of what they had me sign they either had to squash the deal and give me back my car or resolve it with another car. I must have test drove 3 other cars and they ran the carfax only to find out they all were in accidents and one even had frame damage. They finally put me in a 2012 Optima Kia with normal miles and the carfax finally cane back clean. But they were going to let me drive off the lot with no emission or inspection stickers. When they took it back to service it was late so I never got the auto detail and they fought me on a full tank of gas. When I finally got home that night I noticed that a rear head rest was missing, IT WAS THERE WHEN I TOOK THE TEST DRIVE. Now no one is returning my call. DO NOT GO THERE! FOR ONE HEAD REST IT COST $245.00. I WANT THE HEADREST....

Scottfaith12

15 de dic. de 2012

Mike was very patient and professional. Made the transition seem less . Nice guy And have a good knowledge if his profession. Mike is definitely someone I would recommend anyone to but a car from.

Rayrobinson1

13 de dic. de 2012

Mike was the sales rep Alex closed the deal. I am very please at the service that was given to me. I would recommend this establishment to everyone

danielle85

13 de dic. de 2012

Great price. Great customer service. Angelo was very friendly and was great even when I gave him a hard time. The manager Rick closed the deal with great A price at the. I'm very satisfied

msant116

11 de dic. de 2012

Bought an Optima from Mark great experience he was extremely. Knowledgeable and gave us a great deal. Go to value KIA see Mark you will leave happy n driving

xcsunny

11 de dic. de 2012

I visited this dealership recently. Kaylor was my salesperson. Her height intimidated me a little because in only 4'9. She had to be atleast 6' but as soon as she opened her mouth I was instantly comfortable. She was very thorough. Also she had to be the sweetest girl I have ever met. She really took care of me & focused on customizing my KIA optima for me. She also hustled & got me a great deal. I give her a A+ .

lusu333

11 de dic. de 2012

Great sales lady. Very genuine, and funny also. She made sure I knew everything the car I was buying very well, and got me a great deal

BlueSheDevil13

11 de nov. de 2012

I have never experienced such disregard for a potential customers privacy. They employees of Value KIA are liars and creeps who do very shady business. They want WAY TOO MUCH personal information before they will even give you a price! Avoid at all cost, they will lie straight to your face and charge a lot more then other local dealerships.

ValueKiaSucks

3 de nov. de 2012

DO NOT GO HERE!! This place is the biggest scam ever!! They will make miracles happen to get you into a car?! But their policy and procedures are unethical and so are the people?? DO NOT GO HERE!!

chico2012

28 de jun. de 2012

My wife and I hear about the deal valure Kia were offering and on our way to a wedding on June 16,2012 decided to stop in and take a look at their inventory. When we pull up in the parking lot their were several sales person standing at the door waiting and assistant customers. one sales person came off the step and came to our vehicle she interdue herself and ask us how can she help us. Her name is Julie Thompson. Although we were not looking to purchase a vehicle at that time with the service, confident and knowlegde that Julie show we quitly found ourselfs looking at two vehicle and we purchase one that evening. from working in a sales jobs myself at Pepboys I can said that Julie Thompson have what it take to get the job done and close the DealSincerelyRickey & Chic Drummondemail/ rickey19632010athotmail.com

wontgotovaluekia

2 de jun. de 2012

Cash for Clucker is the biggest rip off that this dealership came up with. They raise the prices on the vehicles by $5000 TO $7000 to be able to make you think that you are really getting money for your trade in, in which you are not. Staff there is a bunch of kids that need to come dressed more presentable, but hey this tells you about how this place operates.Managers, there have full control of the pricing and sales people have no clue on pricing and will play the run around game until you work on the paperwork. I ended up leaving and going to a dealership that didn't have any tricks and got a brand new car with more money back for my trade in.

dpscavicchio

16 de may. de 2012

Me my dad and mom decide to go into value kia for a new car for my mom. I was there to look the car over, my dad was there to pay for the vehicle and my mom was there to pick out the vehicle being it was for her. So we first get there and find a couple cars we like but they would not give us any prices. Just kept asking us to come inside and run some numbers. We insisted on some prices so we could have a better idea on the car we liked and if we could even afford it. After about and hour goes by of us walking around the lot picking cars out and the sales man running in and out with different reasons why they can't give us prices. I finally pulled all the car prices up on my phone. So of course the one car me my mom and dad all agree on, has no listed price. So I got the sales man to give us a ball park price of 10K. And we all agree that is a fair price, so we go inside and he rights it up and has everything down for 10K, we tell him we want to trade in a car for cash for clunkers and pay the rest off in cash. So we right everything up and he goes away for about 20 min comes back and tells us the car is now 15K before tax and tags. Well my pops had enough. He gets so angry he walks up to the finance manger and tries to find out why all the prices jumped up 5K. The man says. We never said 10K. And me and my dad turn to the sales man and he starts denying the fact he ever said we would be able to buy it for 10K. And Matt the finance Matt is also denying it. And the crack up of it all. Is we sat 10 feet from the finance man and watched him right all the numbers down and hand it to the sales man. So as we are all almost yelling including the Value Kia staff the sales man then starts denying the fact he gave us any price all. And still could not come up with were a extra 5K came from. And as you can tell from my story alls they did was said they were going to give us 4.5K for cash for clunkers and decided to add 5K to the price we would of had to pay

Sue39

13 de abr. de 2012

I went there looking for a used car. They had the car I wanted to see, but when it came to price they jacked up the price $2990 like others said. Then they tried to sell me something totaly different than what I was loking at.Had I seen these reviews I would not have wasted my time.

digitaldan1

22 de mar. de 2012

I was thinking about buying a new car and wanted to take a look at a Kia Soul. While near the Philadelphia airport I saw Value Kia and decided to stop in and ask to see a Soul. I was greeted by David Rush who asked if I was thinking of buying a car. I told him yes and that I had a car to trade in. He asked what I wanted for it and I gave him a figure. He then asked me if he could get my figure, would I be willing to buy that day. I told him if I could get a great price on a Soul I would strongly consider it. I pointed out to him I had appointments schedule with two dealers on Saturday and already had prices from them, so he'd need to come up with an outstanding deal if he wanted to sell me a car that day because I would rather talk to a few dealers and see what kinds of deals I could get. I tested both base and exclaim models, decided I preferred the exclaim and asked what the price was for the model I drove. He told me about $19,500. We spent the next three hours negotiating with Rush constantly trying to get me to agree to a monthly payment. Each time we'd discuss things and then he'd leave for a long while, come back and ask me to pay more per month or consider a longer payment stretch to bring down the monthly payment even though I kept telling him I wanted to see the actual numbers of the deal. Finally it seemed we'd reached an agreement and shook on a deal. He then spent the next hour putting together the paperwork.When he finally brought the papers over for me to sign, I examined them and was shocked to find that the $19,500 car suddenly cost more than $26,600 before taxes, tags and license. Shocked, I asked how the car ended up costing so much. Rush said there were a lot of options that made the car more expensive. I then asked where the cost breakdown was of all the options that drove the price up. He went out and got the sticker from the car and I looked it over. There was nothing there to indicate a price higher than $19,500. Getting upset, I told him I couldn't see why the car should cost so much. Over on the right side of the contract I noticed there was a $900 fee for an upgrade package (which made sense) and a $6500 (roughly) charge that wasn't really explained. Finally, he admitted that I wasn't getting as much for my trade-in as we'd discussed earlier and that the extra fee was being added to the deal to make up for the shortfall. When I expressed my anger at this his response was, "but I got you the monthly payment you wanted!" In short, he said he'd try to get me a certain figure for my trade in. When he found out he couldn't, rather than tell me that, he tried to play with numbers and contract length to get me to pay an extra $6500 on a $20,000 car. People thinking about buying from this dealer need to be very careful. If this is a normal business practice here you'd be better off going somewhere else. It's their right to value my trade however they see appropriate, but to try and mislead me into spending a great deal more by extending the length of the loan without telling me they were offering me significantly less is certainly unethical and should be illegal. I'll never visit this dealer again.

Yasser

9 de mar. de 2012

It is just a wasting of time. You really don't want to go there. All its used cars have problemes for sure. They don't give the carfax, they want you to pay for that. Very nasty sale persones. They don't respect their customers enough.. even if you make a appointment to see the car you want, they sell it without let you know even if you come from 100 miles.. DON'T EVEN THINK TO DEAL WITH THEM

BethPhil

13 de dic. de 2011

This is the 3rd car my husband and I have purchased from Value Kia. The Sales Staff is always friendly and knowledgeable. They took the time to listen to our needs and put us in exactly what we wanted. The Finance Department works with you like no other dealership and makes you feel comfortable. Thank you so much! We will be back again in the future and have also recommended you to friends and family!

CaptFrank

21 de nov. de 2011

A couple of weeks ago I was shopping around for the new Ford Taurus. A buddy of mine told me that I should check out the Kia Optima before making a decision. I took his advise a went to Value Kia. When I got there I was greeted right away and treated like a VIP. After discussing my thoughts with the Salesman (Dave Rush) he took me through the showroom and had me sit in the Optima. I was really amazed at how roommy it was and how knowledgeable the salesman was. Kia has really stepped up it's game. Once I drove the Optima my decision was made. The staff at Value Kia and there vehicles speak for themselves. I was more than happy and received more than I expected. Thanks Value Kia!

carpipes

26 de oct. de 2011

I found a car I was interested in. I called the dealership at 5:00 on a Thur afternoon to inquire if the car was still on the lot. I was told yes. I asked if this was just a gimmick to get me there and the car wasn't really for sale. I was assured that wasn't the case. I told the salesman I would be there the very next day between 5-6 pm and that I was driving 50 miles to see this. I arrived a little after 5:00 pm and was told the car was gone...basically there was nothing they could do for me and did I want to look at a more expensive car same model. The salesman could've cared less how inconvienced I was and I left.

carbuyr2

28 de ago. de 2011

All vehicles advertised on line have a $2995 down payment attached, plus other costs. They shouldn't be allowed to use Cars.com. You have to go to their actual website to see the added costs. They should at least add them into their price before advertising a sale price

dtnte

26 de ago. de 2011

I have never had such a bad customer experience with a dealership. I took my 2005 Sedona in for a leaky sunroof. They proceeded to tell me that it needed a part which was not in-stock and the repair would take the entire day and I could pick it up that evening as their service department closes promptly at 5:00. I proceeded to pick up my van up that evening only to have water pour into the interior as i pulled out of the parking space.The sales manager was useless and would not even offer to place the vehicle inside or provide a loaner for that weekend as that's not their policy.When I returned teh next day to speak to the service manager, he gave me the same story and could could not offer to have it fixed that day (Daturday) as the only technician working on Saturday is an Oil & Lube tech.I returned the van on Monday and was assurred that it would be taken care of and that the entire inside would be cleaned since it was already beginning to smell musty. I picked the vehicle up on Monday evening and the Service Manager told me that the drain hose was clogged and that it was fully cleaned and shampooed free of charge which was nice. There was no explanation of what part they had to get.Unfortunately, the next time it rained, I got water again. Needless to say, I will not be returning to this dealership.

Donna

18 de ago. de 2011

I called before reading reviews and yes, it is really that bad. Can't believe Cars.com has not booted this dealer off the site.

Andygator

12 de jul. de 2011

After calling dealer to see if they had listed 2009 Corolla in lot, drove down to dealer, even after reading all these poor reviews. They not only lied to me, the car wasn't even available, the salesman couldn't even distinguish between a yaris and corolla ( which he told me he had many of in lot, and had NONE of). hahah. they have a backwards process of trying to put you in a car, that you don't know ANYTHING about, and they won't give you any information ( price, carfax, general INFO, etc) until AFTER you test drive. we were lied to on the phone and also to our faces. unbelievable. we just left the dealership within 10 minutes of being there. DONT BUY ANY TYPE OF CAR FROM THEM. unstrustworthy, and deceiving. AWEFUL.

weezell1

24 de jun. de 2011

Went in there on a monday night , picked a sorento , discussed terms , price and monthly payment on a lease. They checked my credit and were going to give me the keys to take it home, but i had requested another color possibly. They told me that they would be able to get it and would call me by 6 pm the very next day. I was assuming i was going back to pick it up the next day. I didnt hear from them until i finally called on thursday (3 full days later).The salesman whose name was Angelo then proceeded to tell me there was a problem and that i would need a Co-Signer which was fine by me. I called back within 3 minutes with my co-signer's info. At this time he was with another customer and i was told he would get right back to me which was fine. $ hours went by and NO call. So i proceeded to drive there myself with the intention of bringing home my new car. When i got there i took a stroll through their lot as 2 salesmen sat outside on their cell phones "texting" and not one person even said "could i help you" as i was about to go in i noticed, from his nametag, Angelo who i had never recieved a call back from. I asked him if he was ever going to call me and he told me that there was NO WAY he could possibly sell me a car based on my credit. This after being APPROVED by Toyota, Nissan , Chevy, Hyundai, Gmc and Honda, i had finally settled on the Sorento. He also hadf said that the car that i wanted was sold and there werent any more on the lot. I would have left a deposit on it had i known that. The very next day 2 other Kia dealers called me and i went to one and it was a totally different experience.They took great care of me and i finally purchased my Sorento. I am 42 yrs old and since i was 24 i had leased a new car every 3 yrs and this was the most unprofessional person or dealer i had ever dealt with in my entire life totally classless and ridiculous. Before this i had never heard of someone saying that they COULDN'T do anything for me.

Ship5

17 de may. de 2011

There inventory is not correct they say they have no fortes on hand when you call but it's listed and listed same stuff for over 2 months and why would you buy a car 2010 forte with over 35000 miles for under 13000 dollars when you can get a car 2010 forte with over 3000 miles for under 13000 dollars it is on there site I would buy the low mileage car I wanna get a car for my parents so I called and they were not to friendly all the kiss are gone. If you wanna run a good dealership keep it maintained and clear off cars that are sold