Dane Belonga

12 de sep. de 2016

Salesman was a very nice guy...Lucas. No owners manual with truck given.Spare tire under truck was completely flat, no tread, holes and staple found in it. Also doesn't hold air.Truck only has 12k on it. Kind of ridiculous they would put a spare like that under such a new truck.

Algteach

9 de sep. de 2016

We have purchased 2 new Sonatas from Van Horn and wouldn't go anywhere else, even though there is another Hyundai dealership less than 10 minutes from where we live.

afreder0914

8 de sep. de 2016

Everything went very well with this dealership. The car looked great when we received it and we don't have anything to complain about. We will definitely come back here when we need a new vehicle.

Blueeyes89

14 de ago. de 2016

I would definitely recommend Van Horn to my friends and family! As soon as I walked in the door I was greeted. I had an appointment and they were very friendly, sweet, and personable! The process was the best I've ever dealt with at a car dealership. Make sure you stop here if your looking for a new or preowned vehicle!

FREEFLACCO

12 de ago. de 2016

Love the new body style of the elantra. Beau went above and beyond to make sure the cars were exactly what we wanted and was very patient the entire time. Not pushy or overbearing at all. Great dealership great car...

greatjob!

4 de ago. de 2016

It's been awhile since I needed to purchase a vehicle and I was not looking forward to it. I was totally surprised by how Trevor was so easy to work with. It was great experience and I was able to get a new Elantra Limited at a very good price. Evan and Diedre also contributed to positive purchasing experience. Thanks Van Horn FDL!

kschwab3700

4 de ago. de 2016

Keith was professional and intelligent he made the whole process very enjoyable. We are happy with our new car and will be back for our next one! Thanks keith

cneinas1

2 de ago. de 2016

I had an effortless experience and would highly recommend Van Horn; Robby was extremely helpful, and I couldn't be more pleased with both my vehicle purchase, and the level of customer service I received.

John

30 de jul. de 2016

I'm not a big fan of car shopping but I have to say the people at Van Horn are great. Beau, Evan and everyone else worked hard to make sure my wife and I were happy. It was by far the best and easiest car buying experience either of us have ever had.John & Robin

Mike Koeck

27 de jul. de 2016

High pressure, They didn't even wash my new (used) truck.I asked for my owner's manual, that were not in the truck, they said I would have to ask my salesman, who was off.

428CobraJet

23 de jul. de 2016

My experience with Van Horn Hyundai started through email communication from cars.com when I came across a 2014 Ford Mustang GT Convertible for sale. I have been searching for the right Mustang for a couple of years and came across one Van Horn Hyundai was selling online for $26,999.00. So I contacted them via email and was contacted back from Kayla Stobbs. I informed her that I would be making my way from Saint Paul, Minnesota to come check the car out in Fon Du lac, a 4 1/2 - 5 hour drive across Wisconsin. And everything was fine from there and she connected me with one of their sales team members Keith Hopkins, and he gave me a few follow up calls while I was on my way there to check up on me. So I get there at 1:30pm June 22nd, 2016 and was greeted by one of the other sales team members that lets me know Keith is just finishing up another test drive with someone if I remember right. So I wait for about 5-10 minutes for him. We greet with one another and pretty much go straight to the Mustang and take a brief overlook of it. Then he hands me the keys and says I can take it for a ride and gives me some directions around the neighborhood. So everything from there is fine. Now taking closer look around the car I can tell the previous owners put a bit of money into it but also beat it up a little. But there was no real cause for concerns except the steering wheel alignment was hanging to the left a bit. So I make my way back to the dealership and we start talking financing. I stated to Keith that I'm looking to trade in my 2012 Dodge Charger SE and looking to be around no more than $485-$495 range on a note. Which Keith replies "Okay, we'll see what we can get. Now being that my close cousin sales cars for Ford, I know that when you have a easy sell trade-in vehicle they can work with the numbers a bit better to get at the least close to what you need. Now this is when my experience with Van Horn Hyundai goes sour. They start the process of contacting lenders and after about 5 minutes Keith comes back and tells me that we're most likely looking at $520-$540 at the MAX. Now I'm like hmmmm, I've done A LOT of research and calculating even with higher interest rates on what this car should cost after taxes, and warranties and that is a bit too much. And I state to him that we got to get that down somehow. So he says theyre waiting on the banks to get back in touch. So I wait, through that process. And by this time I've been greeted by Kayla with some info and gifts for new purchasers, and I am greeted by one of the Finance managers Nik Tries. And Nik starts just trying to get more info with employment and finances, which I try to get whatever they needed as far as pay stubs and what not. This process took awhile as most people buying cars would know. Then Nik comes and states that they got a deal and give him a minute to get it printed up. Now at this moment my heart is racing because I've been waiting for the right one to come by for a number of years. Then we go into Nik's office and take a seat and he shows me the paperwork and states that the monthly payment will be $613 and some change. I had to have him rephrase it real quick because that caught me very off guard. And now I'm typically a person that is very good about the car buying process and usually would overlook everything. But for some reason I saw that total payment a blacked out mentally and started just trying to justify and figure out how to make that payment. I guess because of the drive out there and emotions of finally getting my Mustang after like 10-15 minutes of trying to justify the purchase and Nik trying to talk me into it. So I signed off on everything and took the keys and transferred all my things over to the Mustang from the Charger. And took off down the road to go home and it felt like every mile my heart was beating faster and faster, and I started having a panic attack. So I pulled over to a secluded area and started calling my girlfriend and coworkers whom was trying to calm me down and help me figure out what to do. So I went back to the dealership about 20 minutes after I left and stated to Keith that I can't keep the Mustang and we needed to retract the sale. He tried to tell me things like if he could get the dealership to make something like $600 towards the first 6 months and then I could try to refinance with a local Credit Union for a lower rate would a deal like that work for me? And being that I knew he would be able to get them to approve that, I wasn't going for that. And I brought up to him the price they sold the car to me for and the amount they gave me for the Charger and he gave me a bs excuse about new tires on the Mustang and that my Charger "appraised" for that amount. The he handed me back off with Nik. Which I stated to him that I need my car (Charger) and he tells me in a snide reply No, thats my car and you cant have it back. That Mustang is your car. And I told him no, you're not understanding me I'm getting my Charger back. Now I know a dealership can retract a sale because me and my girlfriend a month or two prior to this purchased a new vehicle that she ended up returning because of issues getting rid of her current car. So after making it clear that Im not leaving until we figure it out, he ended up meeting me in his office and we started talking about the situation and pretty much stating to me Im assed out. Then my girlfriend calls to speak to him. And she talked with Nik and started trying to get him to just retract the sale and he started going on about how he cant do that because that would put his job on the line because he already did that twice that month. And Im thinking like well if yall conducted business properly you wouldnt have that issue. But anyways, he wouldnt do that. So she proposed that they buy back the Mustang and sell me my Charger back, which it's funny to me that a person in the not in the business has to propose resolutions to get something done to fix a situation. Thats where we left off that night after he said he could propose that to his upper management the next morning because we were still there 30 minutes after they closed. So that night I ended up sleeping in the Mustang in the middle off a field down the block from the dealership. But was woken up by a local police officer that was wondering why I was there. I gave him the entire run down and he stated that the dealership is known for shady deals. The officer said he used to deal in vehicle purchases for dealers and asked to see the purchasing agreement and paperwork. From that he stated that I was definitely ripped off. And he also recommended a better place to park at the local Wal-Mart down the road. I went there and slept overnight in the Wal-Mart parking lot. That morning I awoke to a dead car battery. So I called the dealership to speak with a GM but they were apparently in a meeting and couldnt talk to me. And I was connected back with Nik and had him send someone out the jump-start the Mustang and made my way back to the dealership. From there I waited a couple of hours to work with him waiting for him to finish up with other customers. During that time I decided to get in touch with a lawyer to figure out what I could do to fix my predicament. Then when I finally worked with Nik I brought up a few different issues to him starting with asking why they were advertising $26,999 online and sold me the car at $29,999, and how they were only giving me $11,000 for my Charger when it was pretty good condition. The Charger at a fair market price in poor condition gets me just under $11,000. And I at the least shouldve been able to get my pay off on it which was $14,000. They gave me the run around about how they had to put new tires on to justify the price increase which I call BS on that because based on these other complaints Ive seen about them, I doubt they put any money into it. And what do the new tires have to do with me, when I clearly came for a vehicle priced at 26,999? And he goes on to say that theyll probably end up selling the Charger at $14,000. Now as we continue Im just at the point where Im ready to go home and my family wants me home so I continue on with him to work out the deal. So what ended up happening is they took the Mustang back for $25,000 and sold me the Charger back at $17,500. Which was bull; because they were claiming they were going to sale it for $14,000. So they just used this opportunity to rip me off again. And I pretty much traveled 230 miles to refinance a loan and tack on a couple thousand dollars more to it. This company Van Horn Hyundai of Fond Du lac is a complete shame to the automotive sales industry. If I knew that the Summit dealership of Fond Du lac was down the road from them I wouldve took my business to them. And the kicker about the whole stupid situation is the next day they put the Mustang back online for sale for $27,999.00. And now a month later they have it priced at the very original price that I went to get it it for of $26,999. So that pretty much lets me know that theyre going to pull the same shade over their next customers eyes on the same deal and they knew from the jump they were going to try to rip me off.

Katelyn M Dei

19 de jul. de 2016

DON'T DO IT, JUST GO BUY SOMEWHERE ELSE!!!!First salesman admitted that I knew more about trucks than him, so he couldn't answer any of my questions. I had to call Ford with the VIN to get my questions answered. Then the detail department couldn't get the truck clean - they even resorted to sending the truck into town to get cleaned because they couldn't get it done themselves. Upon the day of purchase, the engine and underbody hadn't been touched. Actually, I take that back - they sprayed the underbody coat OVER 2 INCHES OF MUD. So that's up to your interpretation if you want to call that "effort." Now the current situation I'm dealing with is this MyKey business and Van Horn's support to get the situation remedied. Newer Fords have "MyKey" which is safety restrictions programmed into the key. Yes, you can turn these restrictions off IF you have an "adminstrative key" for the vehicle. I didn't learn until after paperwork was signed and keys were turned over that they only had ONE KEY for the truck and it wasn't the admin key. So now, I CAN'T TURN MY RADIO UP OVER 45%, nor can I pass people on the interstate because my truck ENGINE SHUTS DOWN AT 75MPH!! Yes, I have made arrangments with a local Ford dealership to get the admin key made, but Van Horn has stopped returning my calls after I asked them to pay for it. It's $250. But I suppose, once they have your money, customer service isn't as important. So I just say GO BUY SOMEWHERE ELSE.

jeff3

18 de jul. de 2016

Everyone at Van Horn, starting with our sales person Trevor Hess, made our purchase enjoyable and easy. We are very happy with our vehicle. They went the extra mile to make sure we were happy with our vehicle. .

Newcar16

11 de jul. de 2016

Without exaggeration "our experience" is too much to type. I will say we won't lease/service our car there. We won't be back.

nszanders

1 de jul. de 2016

Eric was great to work with. He explained all the features of the Santa Fe Sport and went the extra mile to download Apple CarPlay into the vehicle after the sale was done.

Ryan41

30 de jun. de 2016

The thing that sold me was the the pricing, excellent sales service. No pressure. I would recommend anybody to go see Van Horn if looking for a vehicle

crasss

29 de jun. de 2016

Everything was taken care of! Everything. I could not ask for a nicer team of people. Would strongly recommend this team. From the moment I walked in the door I felt welcome.

clritchie49

23 de jun. de 2016

I was pleased with the overall service at Van Horn. The sales guy was very friendly and knowledgeable, the financing went through quickly and seamlessly. Love my new car!

Tatum623

23 de jun. de 2016

Awesome service overall. Trevor was awesome. I now see why my parents make the hour and fifteen minute drive to Ban Horn for the purchase of their vehicles. Service was extraordinary!

Deepwoods Al

22 de jun. de 2016

After a bit of confusion on VIN numbers vs. Trucar ads, the sales process was one of the easiest and I've ever had....at 56 and a high mileage driver, that speaks volumes! Beau was great, Nick was thorough, both were honest on the "new" (2013 F150) vehicle and the trade in, as was I, aka : win - win! My wife will soon need a new SUV AWD, we'll be starting at Van Horn.

kayla.hucke

21 de jun. de 2016

Great atmosphere! Helpful staff and really felt like I was being given the best deal! I'm glad that I chose to drive the hour out to Fon du lac, definitely worth it!

eritchie19

14 de jun. de 2016

Eric Vanevenhoven was great to work with. He was very friendly and communicated very well with me. Eric definitely met all of my vehicle buying needs.

Anthony L Farnsworth

11 de jun. de 2016

Very relaxed atmosphere and no pressure sales. Worked with us on the price. They drove our new Tuscon to our house in Grafton the next day. Pleasant experience:)

mbarth1764

3 de jun. de 2016

Great experience with Beau. He was very informative but not pushy at all. Kept me interested and informed. Honest guy with and honest price!!!! I will buy my next car there for dure!!

jeanmassonet

2 de jun. de 2016

2nd car purchased and I am pleased with VanHorn!!! I will not buy another Hundai from Bergstrom for many reasons even tho Bergstrom is only a couple miles from my house and Van Horn is about 50.

neumand331

30 de may. de 2016

Keith Hopkins did an awesome job, very informative and played no tricks. He's a straight shooter and really seemed to make sure I was making an investment into a vehicle I would love to drive for years to come. I will definitely recommend him to my friends.

GaryyJj123

23 de may. de 2016

My lease on my 2013 Hyudai Sonata was coming due in a few months. I had leased my vehicle from another dealership and had called their sales manager, who never returned my call. I stopped at Van Horn, which is the closest dealership to my home to begin my research on a new car to lease. I looked around the lot and narrowed my choice to. a Sonata SE or a Sonata Sport. I went in and met Keith a salesperson. He was extremely personable and very knowledgeable. When he said he had been at this dealership for 8 years I knew I had someone with experience which was important to me. He rode with me on both test drives and explained what features were similar and what was different. He made sure I had plenty of information on the vehicle, yet didn't pressure me. We talked about my lease and gave me his best offer and would genuinely like me to give this dealership my business. I had only come for a test drive, but an hour later was driving home in a new car. The dealership is clean and well laid out. Everyone I dealt with was friendly, knowledgeable, and made me feel that they wanted my business and would take good care of me and help me in any wat they could. Would definitely recommend this dealership

Windy86

8 de may. de 2016

Beau was helpful n answer every question we had.. We were able to get in n out quickly. Such friendly people there. Thank you so much Beau and the team at Van Horn.

malumulam

6 de may. de 2016

I came in looking to trade in my car. Don't have the best credit and needed the new vehicle because my old one was about to fall apart. Told them I didn't want to drive all the way unless I could finance. Came in with the understanding that the car was 5500. Since I couldn't finance anywhere else they gave me some trumped up reason that that the did some work in the past 24 hours and they couldn't finance unless there was a certain balance in order to help build my credit. So there I am car about to fall apart, probably shouldn't even drove in the first place and the only way to get a new (used) car was to pay way more than I should have. Not to mention trap me when I'm signing the papers to tell me the new price. Predators.

MickeyB

3 de may. de 2016

Great dealership to work with. Staff promptly responded to my requests and questions. Staff was knowledgeable about the vehicle and were pleasant to work with during the purchase process and financing. Would highly recommend.

sharona70

29 de abr. de 2016

I just had the best purchase experience ever, from pre-purchase communication through delivery. Don't waste your time going anyplace else, Van Horn rocks!

ajpoller

25 de abr. de 2016

We are from the Madison area and found Van Horn online. It was worth the drive as they were very fair with our trade in value and solid on their pricing. Beau was the sales representative we worked with and his service was great. There were a few follow up items and he was very prompt with responses. We would highly recommend visiting Van Horn if you are in the market for a new/used vehicle.

Patty "Z"

22 de abr. de 2016

We were shown a Toyota Sienna LE which had lots of scrapes and dings in the paint. The interior of the vehicle also had damage and when we opened the tailgate the spare tire was in the back in a plastic bag. We said the van would need extensive body work and the interior was banged up but they did not offer to lower the price to our satisfaction. They also didn't offer to show us any other vehicles. We were extremely disappointed. Stay away from this dealer!!!!

HJash

22 de abr. de 2016

On 4/19/16 we purchased a 2013 Sonata. Zach Jaschob handled the sales part of our purchase. He did the whole deal with a friendly, courteous, and professional manner. Starting with meeting us at the front door with a smile. Zach selected two vehicles for us to test drive. He was aware of what we were looking for based on several previous conversations, thus making our shopping experience less stressful, and less time consuming. Zach's suggestions and advice on the vehicles that we test drove, provided valuable information, that we used to make our selection. Very nice buying experience!!!! Thank you Zach!!!! There were a few minor things that needed attention on the Sonata. As always, Chad Jaschob, service manager, took care of all things with his caring attitude, in his friendly, courteous way. Using a scale of 1-10, if asked, our rating would be a "10", for all of the purchasing procedure that we experienced. All of the staff at the Fond du Lac Van Horn Hyundai Dealership, are friendly and courteous people to deal with.

jordyberrett

21 de abr. de 2016

Keith Hopkins and the rest of the staff at Van Horn Hyundai in Fond du Lac was the best car buying experience I've ever had. Keith was incredibly patient and willing to help with everything I ask for including financing and maintenance care.

Esanta135

21 de abr. de 2016

My husband is currently in the military and I came home and needed a car asap to get around and I was pushed into buying a car that was never inspected. There where problems from day one and they took advantage of me. They where extremely pushy and I tried multiple times to say I'm coming back later and they just kept trying to make the sale. Every time I called they where extremely rude and now my father is involved and not very happy. He used to sell cars and is very disappointed in how they did business with me. I have never been rude to them or anything and every time I called or went in they acted like they didn't wanna deal with it and where rude. I will not be buying another car from them ever again.

russandluann

19 de abr. de 2016

did not push you to move fast,every one knew their job ,all were good to work with.will return to get my next car from van horn hyundai fond du lac

rwendling2350

17 de abr. de 2016

Trevor was the perfect person to work with me. I enjoyed the entire purchasing experience. AND I got the car I needed. I initially was determined to buy a Prius due to gas mileage.

deevillagran

24 de mar. de 2016

I was extremely satisfied with the help I received in purchasing my new vehicle and how friendly the whole staff was. Also it was very clean inside the dealship.

ScoT

18 de mar. de 2016

I am based out of Madison, WI. It was well worth the trip to work with Kayla and Keith. It was a fantastic experience as they were able to help me get out of a vehicle that was buried with negative equity. The majority of the process was by phone since I live almost 2 hours away. They treated me like a local and worked my trade and deal hassle free. When I arrived, they were kind and had everything ready to go. If that isn't enough, their prices on vehicles are more than competitive. Almost too good to be true compared to prices in my area. Thanks a lot!

Brianna Borknehagen

16 de mar. de 2016

For a first time car buyer the experience couldn't have been any better! Right from the start the salesmen, Travis was amazing and made everything extremely easy and comfortable. He took the time to explain everything to me and made sure I understood. I never felt rushed into anything and for my first time purchase it couldn't have gone any smoother. The experience even convinced my stubborn parents to be customers for their next vehicle purchase.

Brian J Kuhnz

16 de mar. de 2016

Our experience with Van Horn has always been a great one! We have purchased 3 vehicles from Van Horn over the years and each experience has been seamless. From the no pressure sales staff to the delivery of the vehicle from finance, very well done. Thank you Van Horn for making the processsimple and painless.

kelfam320

14 de mar. de 2016

We had a positive experience. This is the second vehicle we have purchased from Josh. He was very thorough and answered all of our questions.

Brooke K.

9 de mar. de 2016

I have nothing but greasy things to say about Van Horn Hyundai of Fon du Lac! Mike, one of the managers, really went way out of his way to find us the right vehicle after being burned by another dealership. We had found a vehicle we really loved at a location two hours away and he sent two drivers to go pick it up. Some unfortunate and unethical events happened on the other dealerships end and I was extremely upset. That's probably and understatement actually. I was beyond upset. Mike stayed late and found us a vehicle that he felt would be a great fit for us in a matter of hours. He emailed me all of the information and then brought it here from Michigan!! He strives to live up to the dealerships saying "where it's all about you!" He most definitely surpassed that punchline and really proved to show that he runs a nontypical dealership! When the vehicle arrived my husband and I came to test drive it and Robby was there to help us learn about the vehicle and allowed us to test drive it! Our test drive took a little longer than expected and Robby had to attend to some family needs so he had called me while we were test driving to let us know he was having Trevor help with any questions and paperwork! Trevor was also amazing and got all of the paperwork to finance for us to sign and hand over our check! Nik in financing helped us finish up the deal and made it simple and speedy! I have never had such a pleasant experience at a dealership and we will be coming back for any and all of our future vehicle purchases! I should also add that Diedre and Brittany had phenomenal customer service when they were helping us get to the right people to help fulfill our needs! The entire dealership truly put us first and ensured we were satisfied and had a safe vehicle for our family! We owe a huge thank you to all involved!!

Bulldog00

6 de mar. de 2016

Made me feel like I wasn't just a number and honestly just made my whole experience enjoyable. Would shop there again. Thanks for everything.

2012 GMC ultimate

5 de mar. de 2016

Van Horn in fond du lac thank u for helping me get the truck I wanted, everyone was friendly and helpful, the coffee was great truly a great car buying experience

Jordyn11

1 de mar. de 2016

I purchased a used truck from this dealership under very high pressure circumstances. After arriving home, I discovered the passenger door did not unlock. Odd, I thought, as it was supposedly inspected quite thoroughly prior to being put on the lot. I later discovered the high center light was not only a non-working LED light, but also illegally tinted. After going back and forth with the sales staff, I was sent a replacement light for me to install. It was also discovered shortly after that the forward facing roof lights did not work. I discovered that the switch which connects the lights was not even attached to any wires.After being given the run around and not hearing back from numerous parties at their dealership, I was told by their Sales Manager that my expectations were too high. Apparently it is not a realistic expectation that a $30,000 vehicle be inspected and have working lights. I would discourage anyone who considers going here to rethink their decision. They put on a good show before you commit, but that is about where the concern ends.

Mark

22 de feb. de 2016

The Van Horn Hyundia team went above and beyond to locate that specific vehicle we were looking for. They fully explained every question we had, and we would highly recommend them.

2013RAM

15 de feb. de 2016

Everything went as well as we could have expected it to go. Everyone was very friendly. They were open to us trading off two vehicles on a newer truck. We picked out a couple trucks to look at before going up there. They were not pushy. We chose which truck we liked and they had us financed right away. They were very accommodating in any way they could possibly be. We will definitely go back and we highly recommend this dealership to whoever is looking for their next vehicle. Thank you too all we worked with: Trevor, Kayla, Brittany, Mike, and the guy that did the final paperwork with us (my apologies, I can remember his name...Eric??)

GMHOPKINS1945

15 de feb. de 2016

overall my wife and I enjoyed the experience, and my wife loves the car. I don't get much of a chance to ride in it.

Waiting....

11 de feb. de 2016

I contacted Van Horn by phone to inquire about a vehicle listed on AutoTrader. I spoke with Kayla, who took information and was going to return my call. She did not. I followed up the next day with another call to Kayla, and again, did not get a call back. I decided to drive from Green Bay to check it out in person. We worked with Keith on a test drive. He was friendly, helpful and professional. We decided to purchase the SUV and Keith and Brandon stayed 1 hour past their business hours to close the deal. Would have been a 5 star rating at that point. They delivered the car to us the next day, but forgot the floor mats. Simple issue, but the communication was terrible again. I was repeatedly told by Keith that they were being delivered, but they did not show up and the only updates I got were when I called or emailed to follow up. Otherwise, we were left in the dark. Finally, after a simple thing became very frustrating, I involved another sales manager (Kevin) who had the floor mats sent immediately (9 days after first promised). This lack of communication concerns me that any future issues will not be handled well and bring additional frustration. Failure in simple customer service courtesy brought them from a 5 star rating to a 2 star rating.

ripped off 15

8 de feb. de 2016

bought a vehicle that was defective but general manager made it right. wasnt happy with a used vehicle purchace and working with G M Tim the vehicle was bought back and price applied to a vehicle of much better value. I am VERY HAPPY with final outcome

Rubicscube

8 de feb. de 2016

I purchased a 2008 rubicon ( a beasty one too). They took good care of me and gave me very reasonable pricing and rates. I was pleased with their informative website and despite having my mind set on a particular vehicle they were more than willing to show other comparisons that might suit me better. That being said the other options were not "up sales" rather the opposite which was nice but I was heart set on a rubicon. Nice work Van Horn I appreciate your diligence.

Sharos5

3 de feb. de 2016

If you are in the market for a different vehicle, let me recommend Van Horn Hyundai. Josh and Kayla went above and beyond their duties to make sure I got a good car at a good price. I didn't feel any pressure, and I respect that.

COACHPICK716

3 de feb. de 2016

I went in to Van Horn and was greeted immediately. A salesman showed me a vehicle I was interested in and then had me test driving it shortly after that. They helped me with the financing and a couple of days later drove off the lot with a new car.

MBKREIMAN

2 de feb. de 2016

Trevor Hess was very professional and helped me get a great deal on my Tucson. Besides offering to come in on his day off (if needed) he met me at the rental car agency and gave me a ride back to the dealership. He definitely went beyond the call of duty and I am grateful.

MARKYMARK195777

26 de ene. de 2016

The staff in general were outstanding and friendly and helpful in the utmost of ways. Trevor Hess, my sales representative, was especially helpful and professional and an overall very pleasant person to conduct business with.

carguy66

22 de ene. de 2016

Incompetent lying xxxxxxxx!!! Said my car was shipping out Tuesday, then Wednesday, then Thursday, and finally said it was on a truck and that i would have it Friday night.I called the trucking company to confirm and they told me the dealership lied to me.They never promised delivery until Monday!!When I got the true story from the salesman he said that they always quote a low trucking fee to help get the sale, then they have to wait until someone picks up the lowball price off of the trucking board.Totally unprofessional and completely dishonest!!!

JohnGB

15 de ene. de 2016

It was the best and easiest vehicle purchase I have ever made. I found the 2015 Elantra I wanted on their website, although it was 45 minutes away. Within an hour of sending an email, a helpful and knowledgeable salesperson return my call and answered every question I had. After a call and some text messages we worked out most of the details, and I was driving away in my new Hyundai the next afternoon. Very pleased and I will be a returning customer.

PC

15 de ene. de 2016

The people at Van Horn Hyundai made the purchase of my new 2015 easy and were very professional. It's great to work with a dealer you can trust.

Mstg54915

14 de ene. de 2016

Thanks Robby Roehl for your service! Love my new car. I appreciated the speed of my credit check and the time you took to teach me the features of my new vehicle. It's the perfect size and I love the gas mileage! Will certainly recommend you to my friends.

Mrs Guevara

14 de ene. de 2016

Travis always goes above and beyond to make sure we are educated on all Hyundai has to offer. We are repeat buyers and will continue to send everyone we know to Van Horn for their car needs. Everyone at Van Horn is always very friendly and a pleasure to deal with.

jimwhite1953

7 de ene. de 2016

Buying a new car At Van Horn Hyundai ended up being a very pleasant experience. Actually, the best experience that I have ever had in buying a car from any dealership. I didn't feel any high pressure to buy but rather I felt that those involved work very hard to work out a deal where both sides were happy with the final agreed selling price. After taking delivery on the new vehicle there has been a couple of occasions where I need help in trying to figure out something on the car and or I had some questions that needed to be answered. They have been more than willing to give me the time needed to give me the help that I needed and I never felt like I was bothering them and or that they were in a hurry to get me on my way. I was very impressed with Van Horn Hyundai Dealership. I look forward to doing business with them again in the future.

lmw

5 de ene. de 2016

I found a Hyundai Sonata at Van Horn via autotrader.com, which met the criteria I was looking for. I appreciated the service I received from the salesperson,Travis. Van Horn offered me a very good deal on my trade-in, found me a great financing rate, and I've been pleased with my car so far. The only thing I didn't like was the pitch to sell me additional warranty coverage. I told the gentleman up front that I absolutely would not buy it, and he went through the whole pitch anyway and questioned why I refused it.

Grateful

2 de ene. de 2016

I don't have any warm fuzzy feelings of excitement with this purchase. Felt like they pressured me to finance with them & didn't do me any favors. Also the car we got isn't even clean found a pair of glasses in it! Seems like it wasn't detailed at all. Got new sales guy that is still learning but his manager & finance guy right on point with confusing sales tactics.

Chippie4

1 de ene. de 2016

I did not purchase a vehicle in December.My review was written on New Years Day 2016, but the purchase I refer to was transacted on Sept 17, 2015.The folks who work the phones at Van Horn, (in our case, Kayla), keep in touch with you without being pushy. Trevor took his time with us. At no time did he use typical sales tactics like asking "closing questions" etc. I did not have a lot of questions because I had done my homework. Nonetheless, he was thorough in explaining the features of the 2013 Kia Sorento SX that we purchased. That took a bit of effort because that car has just about everything.If you have appreciation for professionalism, and letting the product do the selling, I would recommend working with Trevor. Having driven the vehicle for over 3 months now, I can attest that it is an excellent value in a late model used car.The world of online reviews can be a tricky one to navigate! I usually ignore the "over the top" praise reviews and the "down in the gutter" reviews. All the ones in between that offer substantive commentary are the most useful. I hope I have offered some specific reasons to give THIS DEALERSHIP your consideration. We came all the way from Appleton to buy this car. The main reason we came this far was that they had the vehicle trimline that we wanted. Our positive experience at the dealership was a wonderful bonus! In the 100 days that have passed, we have had no reasons to second guess our experience with Van Horn Hyundai of Fond du Lac.

sjm9210

28 de dic. de 2015

I had the car picked out before my visit. They had the color and trim I wanted. Did alot of research before hand. Was promised three oil change coupons. They said they where out of them when I bought the car. Well it will be a month. Still waiting......

Rhode, Shelba 123

24 de dic. de 2015

Recently we purchased a 2013 Toyota Tundra. When searching "Craig's List" I came across the truck. When we arrived at Van Horn, there was absolutely no pressure to buy. Our sales representative, Ryan, asked if we would like to take the truck for a ride, and that was it! The staff were friendly and respectful to our needs.I would recommend Van Horn to others!

Happy Last Chance

21 de dic. de 2015

We had dealt with Van Horn Hyundai in the past - actually purchased a new Elantra from them and had numerous repairs done on our 2 Accents before that. The whole purchase process was very frustrating but we put up with it as our Accent had died a couple miles away from the dealership and we were stuck so we put up with it. Loved the Elantra - loved all of our Hyundais (now on number 5 and still have a Sonata with 260,000 miles on it). Because of our bad experience with the whole Elantra purchase we bought our Sonata from a dealership in Milwaukee. When looking to trade in our 2004 Mustang we thought we would give Van Horn another try and we are glad we did. There is a big difference from the old management. We worked with Trevor and he had the numbers for the trade in and the new Sante Fe we wanted within a half hour including two test drives and the dealership was packed. Since the purchase (2 weeks ago) we have had a couple questions about certain features on the Sante Fe and Trevor has been great at getting back to us with the answers. When you walk into the showroom you will see a number of employees dressed very casually. Don't let that discourage you - they know what they are talking about and know how to treat the customers. The old management would get your money and they were done - the new management makes sure you still feel important and we are hoping that feeling stays through any repairs etc. that we will need down the road. Thank you Trevor - your restored our faith in Van Horn.

Dale 123

19 de dic. de 2015

I just purchased a used 2013 Hyundai Sonata. Found the car on the internet; Travis from the dealership was a great help. He took 4 hrs with me, showing me various cars and let me thoroughly test drive all of them. The management team was no-nonsense and very low pressure. They did not trot out a high ranking, high pressure sales manager to tell me how he was going to get me a great deal. They left me drive the deal and it was a very pleasant experience. I would recommend this dealership and will definitely go back in the future!

Out of Towner

16 de dic. de 2015

I was very happy with Van Horn, specifically Keith and Brittany. My phone calls and messages were promptly returned and my questions were answered. My buying experience was stress free with no pressure tactics. I live 2 hours away, so having my vehicle delivered to me was huge. It's the little things that matter to me.

Tucson2015

15 de dic. de 2015

Trevor and the sales manager spent a lot of time researching to find my ideal vehicle with the accessories I was looking for. The extended warranty option was key in my decision to purchase.

tom2015

15 de dic. de 2015

Our salesman Trevor was very helpful, and friendly, his knowledge helped make our decision easy and a great experience. We would definitely recommend your dealership to our friends and family.

randy1958

14 de dic. de 2015

We had Keith as our salesman and he treated us in a very professional matter that made us feel very relaxed. He worked with us to get the car we wanted for a price we could afford.

returning customers

11 de dic. de 2015

the salesman was very friendly and strait to the point. gave us a great price on tra.de in and good price on the car we bought. for being a busy place we were in and out in great time , and happy with the out come

M & C

10 de dic. de 2015

Trevor was awesome! This was the first time we ever left a dealership happy with the final results. They were always ready to provide whatever numbers we asked for, and even numbers we didn't ask for. thank you so much for the pleasant experience

Treated Poorly

8 de dic. de 2015

STAY FAR AWAY FROM THIS DEALERSHIP!!! This place is terrible. I honestly believe they all have to go through some How to Scam our Customers class before they are hired. Sure they all act professional and polite, and offer you drinks and cookies but they ALL seriously lack morals. First, they sold me a SUV that started having issues on the way home. I brought it back (2 hour drive) after the check engine light came on (within days of buying it). We had the code read at Auto Zone before bringing it back to the dealership, and Auto Zone diagnosed a cylinder misfire a pretty serious and expensive problem. The dealership told me there was nothing wrong with the vehicle, and that they cleared the code. Obviously, anyone can clear a code. So, apparently this was a magical self-fixing vehicle (right). I did not feel comfortable driving my family around in this truck, so I asked that they take it back and get me into something else, since they refused to acknowledge there was a problem. After speaking with three different people, and having to get very upset about it, they agreed to getting me into something else on their lot. Well, I found a car that was listed $1,000 less than the SUV (figuring I would take the loss to get into something else reliable). But, that wasnt enough for them. They took $2,000 off the SUV for trade-in value (keep in mind I had the vehicle for DAYS not weeks or months). Then they did not carry my warranties I purchased for the SUV over to the new car, but added new warranties to the paperwork without explaining to me that was how it was going to work. That totaled another $3,000 loss. The interest rate they stuck me with on the second vehicle was 1% higher than the original loan, and they never mentioned one word about it. Everything was very rushed with the final paperwork and signatures nothing was explained. They kept acting like they were doing me a favor (yeah right). On a side note, I am a female was alone the day that I returned the SUV, and 7 months pregnant. Easy to take advantage of in their book? Yes. In hindsight, I shouldve spent more time reading all the small print, but I wasnt given that opportunity and honestly after hours of waiting there (another scam tactic I believe), I just wanted to get home to my small children. When I called about the warranty issue after having time to read that paperwork at home, they treated me like an idiot, and said in no way could they ask the warranty company to refund that money. I knew arguing with them would get me nowhere, so I gave up. To top all this off, when I entered the second car I purchased to leave the dealership I noted there were no floor mats (after signing paperwork that listed floor mats were included). The salesman said he would send some in the mail. After waiting four months, and inquiring several times I have only received excuses (not surprised).In summary: The whole experience has been terrible. After all was said and done I ended up paying almost $20,000 for a $13,500 car. Tell me how that is fair or ethical? I couldnt even get floor mats they promised me. So very disappointed in this car dealership. I honestly feel like this is more of a scam artist paradise using cars as a front. There are so many other reputable dealerships out there and Ive never had problems like this anywhere else. STAY FAR FAR AWAY FROM THIS PLACE!!!

Tmcintyre9

5 de dic. de 2015

They never gave up to find me the monthly payment that I could afford. Even if they lost out on more profit on my trade in. Very very friendly people there. Would tell any of my friends to go there. Loved them. Thank you Travis DaPra for getting me what I needed and you knew you wouldn't stop until I left with a better car then I came with.

Liljon2012

5 de dic. de 2015

These people work hard to get you in the vehicle you want! We got a used sonata and are extremely satisfied! Jon Schinske and Nicole Wendt Kingston, Wi

Steve Y

3 de dic. de 2015

Wonderful experience. Love my new truck. They did everything possible to hit my targeted monthly payment and made it happen. Will recommend them to anyone who asks where they should by their next vehicle.

Teamnissan

27 de nov. de 2015

The salesman made it worth me driving the two hours to Van Horn and held up his end of the deal after I got there. It made making the decision much easier for me.

Dawn stroble

25 de nov. de 2015

I was in and out from test drive to driving the vehicle home in less than 3 hours and this was on a busy day. The staff was exrealy friendly and I drove from over hour away to buy this car. Definitely go back for another vehicle.

Jade.Eisele

25 de nov. de 2015

We actually bought 2 vehicles in one day from Von Horn. My husband drove away with his and they actually delivered mine 2 hours away to my house the following Monday. Very fair pricing, willing to work with you, and everyone was wonderful to our family!

Christine Keough

24 de nov. de 2015

I went to Van Horn in Fond du Lac to test drive a couple of vehicles I found on the internet. Ended up buying the one I liked the best and took it home the same day! Ryan was extremely helpful and patient and a joy to work with! I got a very good deal and I am more than happy with my experience! :-)

JeannaSullivan

24 de nov. de 2015

I purchased a 2015 Hyundai Sonata from Van Horn and I could not be happier with my experience. Everyone was very helpful in answering questions, as I had a ton to ask, and the customer service was excellent. Trevor Hess did a wonderful job helping me pick out the car I like, he wasn't pushy, and helped me remain within my budget range. He was very patient with my mother and I and was very personable. I will definitely be recommending them to others and returning there for future purchases!

dave

23 de nov. de 2015

I had been in contact with the used car sales department at Van Horn dealership for 2 weeks as i was interested in a used chevrolet corvette.I had inquired as to the condition of the car and was told by 2 seperate salespeople that there were no problems with the car and there was no problems addressed on their website.I had travelled 300 miles one way to look at the car and was met by a salesman when i arrived as i had an appointment,the salesman immediately started to address some issues with the car which included numerous check engine lights , an inoperative windshield wiper motor,inoperative driver seat , engine diagnostic systems did not work.Had i known of these problems i would not have made this trip as i had intended to purchase this vehicle and drive it home.I feel the used car staff was very misleading as to the information provided and i would not recommend this dealer based on my experience.

tsquared

23 de nov. de 2015

Love my new ride! I worked with Keith, Britney and Eric. Overall experience was very good! I leased, and will likely purchase after the end of my lease period.

WendyC

23 de nov. de 2015

Due to a recent accident we had been shopping for a new "used" car for my daughter. We spent time researching online, looking at private sellers and dealerships the past two weeks. All with no luck. Tuesday while having lunch together we were looking online at a car she had found at Van Horn that she wanted to go look at I happened to find a Trail Blazer that I also liked. Not really thinking I'd even be looking for a vehicle now. A few emails and a quick chat with Kayla and we were set for an appointment that evening with Trevor. I admit that I was not looking forward to another outting looking at cars, to Fond du Lac, especially in the rain. When we walked through the doors at Van Horn we were greeted with a freindly "hello, how may I help you ". We said we were there to meet with Trevor. Trevor immediately greeted us, offering us coffee, hot chocolate, water,pop. Trevor sat down with us and listened and answered any questions. Trevor had both vehicles pulled up when we arrived and explained a few of the basic information and we were off for test drives. My daughter loved the PT Cruiser and Trevor worked with her and for her to get her into a "new" use vehicle and to get the price to exactly the dollar amount she had from the insurance. I also really liked the Trail Blazer but with my not so good credit I was unsure if I'd be able to secure financing. Josh took the time to explain everything and every step of the process. I was approved and also a ower of a "new" used vehicle. When we first arrived at the dealership I thought it would be another experience with pushy sale people but soon after arriving that was all that was, just a thought. Van Horn is a dealership like no other we've been to. All the staff is extremely friendly and very helpful. They made the car buying experience go from as bad as going to the dentist tto PAINLESS & FUN!!! Brittany's warm and bubbly personality as she went over our welcome packets was refreshing after a long day. From the moment we walked through the doors until we pulled out of the lot with our "new" used vehicles we we treated like family! Hats off to Trevor and the rest of Van Horn team for making our car buying experience so positive!!! We will recommend a trip to Fond du La to any family and friends thinking of purchasing a vehicle. We will not hesitate to come back when we are looking for the next vehicle Wendy Corona

Vern and Nancy Oostra

23 de nov. de 2015

We purchased a Honda Cr-V from Van Horn and the process went fast and smoothly! Test drove the car we picked out and took it home the same day! Ryan got us a great deal and was very helpful through the whole purchase. Will definitely work with them again in the future! All the employees were a pleasure to work with!

Alex and Jenny Hanson

23 de nov. de 2015

Found my dream car one day, brought it home the next! They made the process very quick and easy. Also got a great deal!! Very pleased.

KATHYWOLLERSHEIM2

20 de nov. de 2015

I bought a new Santa Fe Sport, Travis and Brandon did a marvelous job helping me through the process and getting me a great deal. Highly Recommended dealership.

SIRCHSTREETER

20 de nov. de 2015

Van Horn has a great staff, fun and friendly but yet very professional. I will be back to purchase my next Hyundai from Van Horn Hyundai of Fond du Lac.

Dodgenut

18 de nov. de 2015

I did all my shopping on line because i dreaded the thought of dealing with a pushy salesman at a cold dealership. I am very glad I chose Van Horn of Fon du Lac because my salesman, Trevor, was great! He wasn't pushy, let me look at the vehicle i had chosen and answered all my questions. The management worked out a deal that was to my liking rather quickly, and painlessly. The dealership showroom was inviting and everyone working made it very pleasurable to be there. The service department was also spot on. I had a couple warranty issues pop up and they fixed it fast with no questions asked and gave me a loaner so I could go back home. I highly recommend that everyone visit Van Horn Hyundai of Fon du Lac for their next vehicle purchase.

Bobbie Allen

17 de nov. de 2015

I walked into Van Horn Hyundia of Fon Du Lac with a "what if" scenario in my head. I was not completely happy with my 2011 Hyundia Tuscon GLS and was looking for something quieter and techyer. The car that I originally wanted the banks would not finance due to negative equity, but Beau Brown was able to get me into a BRAND NEW 2015 Hyundia Sonata Hybrid, Limited, for a manageble rate and I drove home that night with my new car. The Service was excellent across the board. Beau was very knowledgable and helpful. I met Brittany, Trevor, Brandon and Tim that night and they were all super friendly and helpful. I love the new car, cannot stop driving it. I hope to have many good years with this car. Thank you to all at Van Horn Hyundia of Fon Du Lac for your help then and even now with your continuous follow up and support.

jackieb

16 de nov. de 2015

I made the appointment to look at 2 cars. When I got there, Trevor had 3 for me to choose from within my budget. I was able to test drive each one and do it my way. All of my questions and concerns were addressed and the was very little pressure and none from Trevor at all. I will be going back for my next vehicle purchase.Jackie Bartz

AleLou

13 de nov. de 2015

I came to Van Horn to buy a vehicle that I was interested in. From the second I got there, they showed great and friendly service. At first I only thought about looking at the car but when I left, I left with the new car with no pressure at all!

lb1992

12 de nov. de 2015

Over all very pleasant experience. We were not in a very good financial situation ,but all of the employees treated us with respect. Brandon explained our options and the best he could to get us in a vehicle that would fit our budget. We could tell Steve was new sales, which he did inform us. He will be great in sales when he learns the ropes. He was very friendly and professional and with experience and training he will do great.

PINELAKEBASKETS

10 de nov. de 2015

After going to numerous dealerships, test driving, or, at least, reviewing, some vehicles, we drove 80 miles to Van Horn. Why? Because we checked the inventory online and were quite happy with the selections offered. We were taken care of from the moment we arrived until we drove away in our new car. Thank you, all, for a very pleasant experience!!!

Mstg54915

9 de nov. de 2015

My husband and I drove from Appleton to Fond du Lac to look at a used vehicle. We arrived about an hour before closing; I expected to just obtain an appraisal on our trade in, grab the VIN# for the vehicle were were looking at, and work with my bank for financing (and drive back another day). Instead, Robby offered to run the financing through their banks and not only were we able to secure a loan and drive off the lot the same day, but my husband and I had the shortest car buying experience ever! With two kids along for the ride to "look at" a vehicle, you do not know how much this was appreciated! And your dealership was very clean - from the bathrooms to the service area and waiting room. My kids enjoyed the cookies and we were able to watch the Badger game while waiting for the paperwork preparation. All staff passing through the waiting room was very friendly - asking if we needed anything, telling us to have a great weekend (as some left since we were there during closing time) and giving my kids more cookies! Very friendly and easy to do business with! Thank you.

crimaia

9 de nov. de 2015

I went into the dealership knowing exactly what I wanted. Ryan did a great job of helping me get what I wanted. I really enjoyed not be hassled into things I did not want. Ryan handled my sense of humor very well. I am a happy new 2013 Hyundai Sonata owner.

Jmwoytcke

6 de nov. de 2015

Salesman knew exactly what we were looking for and didn't give us the runaround in and out with the deal quickly! Will buy from again!!!

Ange

4 de nov. de 2015

I had great customer service there! They worked with me to get me the best deal that I could afford. Very happy with my new car!

suburban2012

4 de nov. de 2015

No waiting to be taken care of by professional staff.It was more than 12 years since my last vehicle purchase at a dealershipI was reluctant to go to one.But Van Horn had the pervect vehicle I needed.Steve Dallman had the vehicle i purchased ready to go when i arrived.not just clean and serviced,but he went over operational features for my safe ride back home over 250 miles.made my visit comfortable and treated me like family.Brittany coordinated my online inquiries to provide a seamless vehicle description from selection to sale. Both Steve and Brittany provided true and accurate information throughout my buying experience.The sales manager,I cant remember his name but he had a beard, gave me the best value available anywhere.He had many resource options to fit my specific needs.Lastly,the finance guy Josh made me feel comfortable and worry free with my purchase. He Explained the money side of things and aftermarket options that i took advantage of. At the end of tbe day I had no writing cramps,no tons of paperwork to carry, and didn't have to answer a million questions. Painless. Hassle free.Worth the drive to Van Horn. Dave DzubaIllinois

joyceraube

3 de nov. de 2015

I enjoyed working with Robby,great guy...was quick and very helpful in buying a new car! Love Love the new wheels.We have purchased two vechiles in the past and really like the dealerships service and sales departments..feel very comfortable!

paul vidmar

31 de oct. de 2015

I found everyone from the person that answered the phone to the salesperson to the sales manager to the finance department were honest, accountable, and focused on helping me get what I wanted. I would recomment them and ended up buying the car and not being sold one.Good people who understand the meaning of world class service.Paul Vidmar Oshkosh

elayna_kuehl

30 de oct. de 2015

I stopped by Van Horn Hyundai of Fond du Lac with the intention of getting my 1998 Jeep looked at and fixed up a bit. I had been looking for a newer used car online for about a month at this point, and my parents had stopped by Van Horn and test drove a few vehicles they thought I would like. While the service department was taking a look at my jeep I was able to meet with Travis, who showed me both the vehicles my parents had looked at as well as several others that I had found online myself. Travis was awesome, and was more than happy to show me just about every other car on the lot! A friend of mine had told me to look for a Sonata because she really liked the vehicle herself. After driving a Jeep for the last three years or so, I had no intention of downsizing to a Sonata. However before I could even test drive it off the lot I was in love. Travis let me take my Sonata for the afternoon while my Jeep was busy getting fixed, which really sold me on the car. I quickly realized that this vehicle was something I could see myself driving! As Fall begins to disappear and Winter begins to creep up on us I am incredibly thankful that Travis insisted that I go with the Sonata which had heated seats as a feature. While I was car shopping I did not think that was a selling feature I was concerned about, but I sure am thankful I have them now! I am so incredibly happy with my 2013 Hyundai Sonata, and I sometimes still have a hard time believing it is my car when I walk out to the parking lot! My experience at Van Horn was wonderful! Everyone was incredibly helpful and friendly! I wasn't expecting to buy a car when I drove into Van Horn, but I could not be more happy with the purchase I made!

Deborah71

28 de oct. de 2015

I really had a great experience buying my new Hyundai Sonata. I told Keith on the phone before I came that I just wanted to look at the car and I was not going to buy anything right away. The minute I drove the car I knew I had to have it. Keith was very knowledgeable about the vehicle and he made me feel very comfortable. I was not pressured into buying a vehicle that I was not quite sure about (like my last experience )

ESpitzer

25 de oct. de 2015

My experience with Van Horne has been very good. The salesman (Steve Dallman) that I worked with was very friendly. I found a truck I was interested in at another Van Horne dealership and Steve made arrangements to go get it so I could test drive it. I also love the fact that you put some gas in the truck and I get 3 free oil changes. The prices on your vehicles are also really close to blue book prices which makes buying much easier and more affordable.

eman440

23 de oct. de 2015

Just wanna say i appreciate everything love the new car and the customer service was excellent would definitely recommend someone back to van horn love you guys Emmanuel Turner

jim

20 de oct. de 2015

This was the best dealership I have ever bought a car from. My salesman Travis makes buying a new car fun and easy. And he really worked hard to find the car that was right for me and that I would enjoy driving for many years. He was extremely patient in the dicision making process and showed me many cars. Brittany was very cheerful and welcoming of me to the Van Horn family. And Josh was pleasant to work with as well. They all deserve to be commended. Thanks, Rose Guell.

nattyj01

19 de oct. de 2015

Outstanding experience with Travis!!! Will buy from them again:) Thank you! Customer Service was A+. It felt like we were welcomed into a family. There was no pressure, we were able to test drive as many vehicles as we wanted.

Luke A.

18 de oct. de 2015

Travis was good to work with. He gave me the opportunity to get under the car with a knowledgable, friendly mechanic (sorry guy, wish I remembered your name!) Travis could have done a better job explaining I would need to wait a bit while my car was being cleaned and washed. I felt I was left hanging for a bit as he became busy with another client. I was pleasantly impressed with Travis' follow through after the sale. He was able to put me in touch with my vehicle's prior owner to discuss operating the manual transmission. Being able to have that conversation really gave me the peace of mind I was looking for. No questions asked on the trade of my old Prizm. Professional transaction and negotiations. The excellent coffee was a nice perk as well. I was overall satisfied with the experience and would recommend Van Horn to a friend.

car_buyer

15 de oct. de 2015

I had a smooth, non-intimidating sales and service experience that I hope goes on long after I made the purchase. Customer service is great starting from look-see, sales and after sales.

LPBURTON

15 de oct. de 2015

The sales and service at this dealership is awesome. I brought my 15 yr old Toyota in for repair however there was no fixing and I was introduced to Eric and Trevor from the sales department, they were awesome and was able to find a car that met my needs. Trevor is awesome he took me for a test drive and educated me on all the new technology on the car. We also liked the video and pictures of our new car that was great. We highly recommend this dealership.

Lindsey102288

13 de oct. de 2015

Was my first time ever financing a vehicle. Keith was friendly, efficient and answered all my questions as he helped me with my first car purchase. We love our new family SUV. Would recommend this dealership to anyone. We'll be back!

dak1954

13 de oct. de 2015

It was a great experience again to be able to buy a car knowing that my needs are being considered both financially and my desire to have a classy car are being met.

mkxterra

12 de oct. de 2015

Came down from Milwaukee cause they had the used vehicle I was interested in and was pleasantly surprised to find that it was exactly as described to me over the phone and on the internet. From getting to the dealer and out the door with my purchase was a very short and easy process.

Victoria Stefanich

12 de oct. de 2015

There was good customer service, everyone answered all of my questions and helped me with everything I needed. Everyone was friendly. No one made me feel pressured into buying anything.

zoey

12 de oct. de 2015

I like to do business locally. For a local dealership in Fond du Lac, I feel I got a fair deal. Saved me another lengthy trip out of town.

samantham94

11 de oct. de 2015

My name is Samantha Meyer of Oshkosh. I recently purchased a 2011 KIA Soul from Ryan. Being it was my first actual car buying experience, I was expecting it to be stressful. However, it was completely the opposite. Everyone there was friendly, kind, and willing to work with me. Out of the multiple dealerships I had been to this one was by far the most helpful and friendly! Thank-you so much!

Tom & Margaret

11 de oct. de 2015

We came in looking to replace the 2009 Hyundai Santa Fe that we had won at your dealership and with the help of Ryan, we found just what we were looking for. Everyone we worked with was very friendly and helpful, and were able to take our vehicle home the same night. We were happy with the service department on our 2009 Santa Fe and I am sure that will continue with the 2012 Santa Fe that we purchased. Thank you.

Jim246

7 de oct. de 2015

I have been dealing with van Horn service since 2010 and it has been great. When it came time to purchase a used truck the sales department treated me with respect and worked with me on the price and trade in. I would recommend the whole dealership. My name is James Livek of Markesan Wi.

RYANSP626

7 de oct. de 2015

All staff were excellent representatives of the business and helped me through my leasing process without issue. I was able to get in and out quickly and easily with what I wanted and how I had hoped to get it.

herby66

7 de oct. de 2015

When entering the lot, you are free to look without salesmen. We went in and found Travis, he worked with us and we had a wonderful time. I did not want to make a decision so I was given the car for the weekend. There is absolutely no pressure here, Travis got me the best deal. I highly recommend this place to anyone looking for a car or truck. I searched 4 months for my 2012 Impala and I finally found it here! Thanks to all the wonderful people that helped along the way.

WI_SunDevil

3 de oct. de 2015

This dealer is what a car buying experience should be! They answered every question I had, put the car (used) on a hoist so I could do my own inspection of the underbody, took No as an answer when I said No. Absolutely no pressure, they let me make my own decision and I wound up buying my daughter a nice used Subaru Impreza that very night at a very fair price! I would highly recommend this dealer for their openness, full disclosure and honesty thoughout the entire transaction.

JohnnyV

1 de oct. de 2015

Travis was so helpful in our 2002 Dakota trade in for the 2008 Dodge Dakota. We searched long and hard to find another used Dodge Dakota truck and we felt very lucky to find it at Van Horn.Travis was so helpful to us and we are grateful for his service.

Mcrafton25

30 de sep. de 2015

This is my first experience purchasing from Hyundai and I couldn't be more pleased. The sales associate Robby was VERY helpful. He made the process of car shopping calm and relaxed. I would recommend anyone who is car shopping to stop in at this dealership.

PACZ

28 de sep. de 2015

Our experience with Van Horn and Trevor was very pleasant.He was very willing to work with us, find us just the correct car and made sure we were comfortable with the car

Bjs

28 de sep. de 2015

We went in to get info on leasing a vehicle. We don't put on many miles and were looking to decrease payments while having the peace of mind of the warranty of a new vehicle . My last experience at this dealership had been less than satisfactory due to the salesperson I dealt with. This time we were given Keith to work with and were pleasantly surprised. He seemed to listen to what we were looking for and worked to get that for us. We hadn't planned to make a decision that day but did! Keith seemed honest and caring . We would definitely suggest him to friends!

Penny1965

28 de sep. de 2015

We went to just look at the car I bought and had no plans of purchasing one the same day but the sales man, Trevor Hess was beyond great, very respectful and not pushy at all like most dealerships. The service was great and we will definitely send people there and when were ready to buy again we will come back....Thank you all,Dennis and Penny Gohlke

Cathy

25 de sep. de 2015

We have bought two vehicles at Van Horn Hyundai of Fond du Lac WI, everyone is great.Everyone is very nice and Van Horn and we have told everyone that ask that Van Horn is the place to go.

Raegan

25 de sep. de 2015

Robby was very professional and worked around our crazy schedule and got us in and out!! This was the second car purchased form Robby! Thanks for everyone's help! Raegan

jtibbits30

22 de sep. de 2015

This was my first time buying a car off of a lot, and I feel like I could not have asked for a better experience. From the minute you walk in the doors you feel like a priority. Everyone was so helpful and patient. I would without a doubt send my friends and family to Van Horn, and I am looking forward to dealing with them in the future!

enthompson

17 de sep. de 2015

Van Horn Hyundai of Fond du Lac exceeded our expectations on every level. The staff was friendly and knowledgeable and very easy to work with. We did not feel pressured and the pricing was exceptional. We really enjoyed our experience working with this dealership! If you are in the market for a car, we would recommend you check them out!

Andrea03

17 de sep. de 2015

WOW! Van Horn definitely knows how to provide AND execute customer service!! I could not be more impressed with the service I received and the level of professionalism that everyone had. 2 months later I am still amazed with the continued service I am getting. Thank you for all you did --- Honestly, I couldn't imagine going anywhere else!!!

Carmen16

15 de sep. de 2015

I had a wonderful experience at Van Horn Hyundai. I felt like I was the only person there buying a car. Everyone is very attentive, doing the best job they can to make sure you are happy with the vehicle you are buying ,to getting you the best financing possible, and making sure you are comfortable with the whole deal before you drive away. I love Van Horn Hyundai!!! This is the second vehicle I purchased from them and they will continue to get my business!! Thanks Everyone at Van Horn Hyundai!!

Tatum623

11 de sep. de 2015

From top to bottom Van Horn is a class act as a car dealership. They actually care about the customer and what's best for the customer first before selling a vehicle. I have had the pleasure of purchasing what would be my 4th vehicle with Vanhorn. I drive 1.5 hours away to deal with them because of the family feeling they provide. I bypass other dealers in the area and make this drive because that feeling did not exist. I would highly recommend Van Horn Hyundai if you are looking for a dealership that treats you like family! Ronald Tatum

T Welch

9 de sep. de 2015

Everything from my first inquiry to the purchase of my car was great at VanHorn. I live in Milwaukee and there are plenty of dealerships in town but VanHorn Hyundai's customer service and follow-through was so incredible that it was well worth the hour long drive. I didn't feel pressured at all - nothing felt "gimmicky" to me and I am so happy with my purchase. I'll buy from them again and would absolutely recommend them to anyone I know.

bjw1989

8 de sep. de 2015

I had a great experience at Van Horn Hyundai of Fond du Lac! I was immediately greated by friendly and funny people! I got exactly what I wanted for my trade in and got a good deal on a new car! They made everything easy and enjoyable!

MYMARLEYKA

8 de sep. de 2015

It was only because of the extremely hard working Robby Roehl (our Van Horn salesperson) that we shot right past the Hyundai dealership in our home town of Stevens Point, and drove one and a half hours to Fond du Lac, where we purchase our new 2015 Hyundai Santa Fe Sport 2T Ultimate; only five months after he sold us a brand new 2015 Hyundai Sonata Sport 2T Ultimate. As the slogan goes....... "We Love Um" and the total experience at Van horn was GREAT TOO!!!

drc2014

8 de sep. de 2015

If you want a place that works with you but doesn't make you feel pressured, Van Horn Hyundai is the place! Great experience the first time that I came back 6 years later to purchase a new car again!

kor310

7 de sep. de 2015

My wife and I worked with Keith and Brandon. Keith made sure that my wife and I would be happy driving the Sanota before looking at purchasing them. He made us feel very comfortable throughout the entire process and did not pressure us to buy. He went an extra mile for us. Even after we left with our new cars, we were able to call him and ask questions which he was happy to answer.Kory P.

Jay K

4 de sep. de 2015

Keith was excellent to work with and even responded to my messages on off hours. The staff worked very hard to find me the exact car I was looking for and was able to get it to the dealership in only a day. I'll be honest, I didn't have such a good experience at a different Van Horn dealership Several years ago, but the staff at the Fond du Lac Hyundai dealership have been great to work with so far!

Erika Dorn

3 de sep. de 2015

They helped me get the car I wanted for the price I wanted. Even with less then perfect credit they got me a great interest rate.. They even let me take the car for 4 hours as they were processing my application.....amazing. Everyone there was friendly and did everything they could to make my first new car buying experience amazing.. I'm still in shock. Thank you all

CPTSCHRA

2 de sep. de 2015

I would recommend this dealership. No pressure and helpful staff. Nice selection of vehicles both used and new. Staff searched for the specific vehicle I was looking for over the weekend so I could have it available on Monday.

Texasstar

30 de ago. de 2015

A few misunderstandings in the process but otherwise good. Need to make sure customer and sales person on same page. Sales person was dealing with multiple customers so finalizing everything took part of morning and most of afternoon

Dave

27 de ago. de 2015

Car shopping has always ranked right around going to the dentist. We hadn't intended to replace a car at this time but due to an unexpected turn of events (rear end collision) we found ourselves in the market. However, Trevor and the rest of the staff at Van Horn Hyundai made this process as painless as possible for us. Trevor greeted us on the lot and after ascertaining what we were searching for steered us in the direction of the Elantra GT. The base model was within our price range and after taking it for a test drive we were sure we had found what we were looking for. We were given time to think about the car and made the decision to go ahead with the purchase. Van Horn did not have a color in Fond du Lac that we wanted but were able to get it within a couple of days. All staff at Van Horn Hyundai of Fond du Lac were polite and went out of their way to assist us without pressure.

Buzz

27 de ago. de 2015

Trevor was wonderful to work with! His knowledge of the vehicle, his attentative to us and his great customer service made our visit/purchase are great experience at our first time at Van Horn's. We will definitely share with our family, friends and co-workers! Trevor keep up the great work!!One side note, I think u should clean your loaner cars-which had absolutely nothing to do with Trevor.

JIMMYDKISER

26 de ago. de 2015

Great buying experience will come back. The staff at Van horn had really got it down, great price simple and easy process with no pressure

Ray&Nancy Groff

25 de ago. de 2015

We saw a Santa Fe online that we thought we might like. When we walked in the showroom we were greeted by Travis DaPra. He promptly had the car brought around and we went for a test drive and the vehicle was just what we were looking for. Travis was very friendly and knowledgeable and took the time to answer all of our many questions. Between Travis and Josh Boersma we were given a very fair trade with some nice discounts. This is our second car from Van Horn, why go anywhere else with the great service we've received from them. As a repeat customer the service after the sale has been great also. Thanks Travis and Josh for a great experience! Ray & Nancy Groff

elantrahappy

25 de ago. de 2015

I was very happy with my experience at Van Horn. Travis immediately greeted me and my son as we walked into the showroom. After several questions about the Elantra, Travis brought that vehicle around and we took it for a test drive. It was an amazingly smooth and comfortable ride. Even the back seat was comfortable for my son who is almost 6' tall. I purchased the Elantra and am so excited because my mini van is 13 years old and in really rough shape. It is so nice having a brand new car.... Thank you Travis for helping find my dream car.

Abbie Hanson

24 de ago. de 2015

We had a great experience at Van Horn Hyundai. We went in looking for a used car and were actually approved to purchase a brand new car. The team at Van Horn made us feel very appreciated, and we're very excited for us too!

Justiney

24 de ago. de 2015

I was told by 14 dealerships that they could get me in a car and they didnt! Keith was awesome. He had me approved and had the vehicle ready for me before I even came up there! Great customer service and will only buy cars from here from now on!The best ever!

ALLCOXJ

24 de ago. de 2015

Awesome experience highly recommend buying a car from Keith at Van Horn. Excellent selection and very friendly we are very happy with our new purchase.

hundaY

22 de ago. de 2015

Why would I go anywhere else when I am completely satisfied with Van Horn Hyundai. I didn't even check out any other dealership. Enjoyed test driving cars and the coffee and pop.

DePere15

22 de ago. de 2015

Trevor saw our car buying experience through from beginning to end. Although he had quite a few things going on at the same time, we felt he was taking care of us throughout . He was friendly, courteous, professional and honest. There was no pressure to buy a more expensive vehicle

santefe

20 de ago. de 2015

Over the years we have purchases 3 new Hyundais from Van Horn. Always have been very satisfied with the experience. Highly recommend Van Horn Hyundai.

FREEFLACCO

19 de ago. de 2015

Thanks so much beau brown. We absolutely Love the Santa fe. I will come back to get my next car from you.Keep up the good work.

DEBOBZ

18 de ago. de 2015

Keith was great to work with, very helpful and full of information. Keith and the finance manager worked above and beyond what they had too to try and get me the best financing they could.

KIOKIOSKI

18 de ago. de 2015

I love my new vehicle and the service was fantastic the staff was extremely knowledgeable and professional. I've been to many dealerships, but Van Horn is a excellent place to do business

Dfgutierrez

18 de ago. de 2015

My salesman Robby was patient with me and was very eager to show me the types of vehicles I was looking for. The team was oustanding in getting me into a car that day. Even better? They sent a driver out to West Bend from Fon Du Lac just so I could buy a car that day. Very hospitable. Definitely recommend these guys.

TerranceW3

17 de ago. de 2015

Saw a posting on Cars.com that was just listed on a Tuesday, emailed them that night for arrangements to test drive the vehicle and got a response early Wednesday morning. We set up an appointment to check the car out Thursday afternoon, since I work during the day. Got down there at about 6pm and was instantly greeted by Ryan Elsinger. After that, we took the car out for a drive around the area. I loved the car so much, we went back inside the building to talk numbers. They were willing to work with me on the interest rate, so I did the loan through them instead of my local credit union. Before they closed at 8pm, I signed papers and the car was mine. Came back the next morning to pick it up and all the sales people came up to congratulate me on my purchase. I would recommend going here if the right vehicle shows up for you. Glad I caught the online post when I did, otherwise I might not be owning this vehicle right now.

Lauren12

17 de ago. de 2015

It took us one month before we purchased a vehicle. We looked in Masison, Milwaukee , and even Chicago. Jake helped us figure out what we wanted and needed. He didn't pressure is or hurry us. I love my new car!

Jopp

17 de ago. de 2015

I contacted the dealership after finding the car online- they contacted me immediately to see about setting up a time to meet. It was prompt service and everyone was very friendly, accommodating and helpful. Overall my car buying experience was good, and I'd recommend van Horn Hyundai to family and friends.

ms54494

17 de ago. de 2015

I bought a 2015 Hyundai Elantra in April then recently traded it for a 2016 Elantra...I love both cars.. I gave them 5 stars mainly because the sales people there are very professional. They answered all my questions and then some and I know if I ever have any questions or concerns I can go back and ask.. I would recommend Van Horn Hyundai of Fond du lac strongly!

jeffbischoff

17 de ago. de 2015

Found the car I was looking for online and went to the dealership to take a look at it. As soon as I arrived I was greeted and shown to the car I was interested in. I was never pressured into buying something else that was out of my price range and Travis took great care of me during the whole process from test drive to signing the paperwork and made sure I understood everything that was going on. I will definitely be back for my next vehicle purchase and recommend anyone else to come here as well.

kaelapatricia

13 de ago. de 2015

The moment I stepped foot into the parking lot, I was instantly welcomed and helped! I had been working with a loan officer to find the perfect vehicle, and she spoke with someone from Van Horn, and by the time I had gotten there he had already found the perfect car. I was there less than 20 minutes and I had already found the car I wanted!! He made the entire process effortless and enjoyable for my first time buying a car! Definitely would recommend to my friends!

Lemke, Jordan813

12 de ago. de 2015

The service was excellent! He helped me pick out the perfect car for me and I couldn't be any happier with my new car!

ZACH.DELONG

11 de ago. de 2015

Had an apt in which I showed up early they greeted me, gave a good test drive, sales worked to get in the range of price i wanted and all was good. Only this is I still do not have a feedback on which bank my loan went through, I will be recontacting the dealership for this information.

Mel

11 de ago. de 2015

Make sure there is gas in the vehicle if your test driving it! I had to put gas in a vehicle for an overnight test drive (gaslight was on when we left and was told by Keith that he could not put fuel in it because they were closing the lot for the evening) and was told to bring in my receipt when I returned the car. I brought the car back with gas in it! Then I was told that I couldnt get reimbursed because the cash register was closed see a pattern?! 3 weeks later and I'm still calling to get the money. After talking with Eric on the 3rd time I called Van Horn, I was told that they do not reimburse gas because there should have been gas in the car and also they dont write checks because accounting gets taken care of elsewhere. Ok but your NEW salesperson Keith didnt know that and no Im paying for his mistake. I should have syphoned MY gas out of THEIR car. Glad to know the next test-drives were driving around on my gas.The day that I was scheduled to bring the car back, Keith and the sales department was working on numbers so that I would purchase this Kia Optima from them. They had me believing that the car was right in my monthly payment budget. But when I arrived to drop off the car they gave me a list of numbers which were $50.00+ out of my price range!! I wanted to buy a car that day; instead I was humiliated by Keith. I did my homework and called around to different credit unions so I knew what I was looking at for a loan percentage rate. What they offered was double! Brittney contacted me the next day to thank me for my time and for shopping Van Horn. That was nice but then I called her back to let her know that I did not have a great experience and still needed to be reimbursed to which she gave me the run around. I called her twice for her only to say "I'll follow up on it." Or Keith will be taking care of it.Should this really be a person gets treated by anyone?

ZIEBARTHRITA

10 de ago. de 2015

I CANNOT SAY ENOUGH ABOUT THE POSITIVE EXPERIENCE THAT I HAD AT THE VAN HORN DEALERSHIP. I ABSOLUTELY LOVE MY NEW CAR AND AM SO SATISFIED WITH HOW EVERYTHING WAS HANDLED FOR SUCH A POSITIVE EXPERIENCE!! THE SALES REPRESENTATIVE THAT I DEALT WITH WAS VERY KNOWLEDGABLE IN EVERY ASPECT AND HE WAS A GREAT HELP IN MY DECISION MAKING. THANK YOU FOR YOUR TIME...

KATHYSACCENT

10 de ago. de 2015

I was very pleased with the customer service, my purchase, and overall experience. I was treated with kindness, and respect. I will definitely be returning.

Dragonfly40

9 de ago. de 2015

As soon as I got out my car and was approached by the sales associate , I knew I would find a vehicle suited for me . Beau Brown was very pleasant, courteous, and informative he answered all my questions . I am very pleased with my purchase of the Nissan Versa. Beau Brown ,Britaany Van Egtern , and other staff were polite and very pleasant during my purchase there .Colleen Pickart

slapmail

7 de ago. de 2015

Brought my 2004 Sonata in for an oil change. I have been working with this dealership since I purchased it new 11 years ago, I am always comfortable coming here because when I "hear a funny sound" on my car, I know that I can stop in and someone will come out and look or listen to tell me what may be wrong. I trust the people in the maintenance dept.Had planned to purchase or lease in Sept.2015, but between Ryan Elsinger and Kayla xxxxx, the right vehicle and deal came together for me! The car and color that I wanted was not available , so they worked at getting it for me from a dealership near Minneapolis and sent a driver there the next day to drive it back here for delivery to me. Much appreciated! Guess I am a customer for life !

MYMARLEYKA

7 de ago. de 2015

I can't say enough about Robby except; had he not been of the honest, friendly, helpful and truly caring; he would not have sold me the two (little alone one) new Hyundai's in the same year. Especially since I've never owned a Hyundai and never purchased from Van Horn. He was also very courteous to my Chocolate Labrador who was with me for both of our purchases.

jessicag79

5 de ago. de 2015

I personally love the fact that Sales Specialist- Keith took the time to listen & talk with my family, including even accommodating my young kids!!! I would recommend Van Horn Hyundai in Fondulac to anyone who wants a smooth and easy experience when searching for a vehicle. Keep up the good work Keith & Van Horn team!!!

Allcox Family

5 de ago. de 2015

We went in based on a mailer that was sent to us. We were under the impression our kia lease was up in November and thought maybe we could get out early. Keith actually found out that we were up in February but Van Horn went above and beyond and said they'd take care of those payments for us! They were easy to work with and we were in and out in about 3 hours. The last time we bought a car it took all day. Thank you!

Lester Miller

5 de ago. de 2015

Was looking to get into a car similar to what I had previously with a monthly price that fits in my budget. Van Horn Hyundai did that just as I requested. Made the purchase experience a pleasant one & pressure free. Glad my daughter referred me to them. I will definitely spread the word if I know of someone looking for a great car at a great price.

Truckguy53012

4 de ago. de 2015

I personally had a great experience working with jake at Van Horn Hyundai in Fond du Lac. Based on his up front and clear approach, I decided to purchase a 2009 ram after driving out from one hour away. Thanks Jake!Chris s. From Cedarburg!

DennisNancy

29 de jul. de 2015

I have purchased four cars from Van Horn and never had any maintenance or service issues. We also helped our daughter and my father find a good deal from Van Horn. Last week I purchased a car through Jake. I'm very satisfied with his performance and communication.

Peggy Hendricks

29 de jul. de 2015

I needed to find a car in a very short time. I looked in Oshkosh and then went online to see what Van Horn had, for I had purchased from there previously and was very happy. They had exactly what I was looking for and took the trip late in the afternoon. We got everything set up so I could go home with the vehicle even though they had to work a bit after closing! The selection and prices are great at Van Horn and I would recommend everyone to check out if they have what you are looking for first, for it sure saves a lot of time!

s_hae

29 de jul. de 2015

Found the vehicle I wanted on autotrade.com, I called to confirm the car was still available & setup an appointment. I received a call from the sales guy who would be assisting me, told me that he just drove the vehicle up to the front of the lot & waiting for me.While there the staff was friendly & helpful. I was able to purchase & pick up my vehicle, all in the same day.

Rebecca Lamb

27 de jul. de 2015

Trevor Hess was very approachable and helpful during my recent purchase of a Santa Fe. He truly made the car buying experience quick and easy. As a life-long Toyota driver, I would definitely recommend Van Horn Hyundai to all my friends and family for future purchases. The friendliness of the staff is above and beyond anything I have dealt with at any other dealership.

Melanie Sanz

26 de jul. de 2015

Had a great experience here. They were able to finance me even though I didn't have credit. I would highly recommend this place to anyone!! Thank you so much for the great customer service!!

jdkdak5354

25 de jul. de 2015

This is my second lease from this dealership and I could not be more happy. Travis DaPra was a very impressive young man. My wife and I both share this opinion. I love my new car and both myself and my brother Paul Kiser have had several cars with this dealership. Thank you Travis for your excellent customer service. Also Brandon Nielsen got us in and out quickly and was kind and efficient. I could not have expected a better experience. Thank you both again from Debbie and me.Jim Kiser

RR_Boyd

25 de jul. de 2015

I was looking for a specific Hyundai in the fox valley area and having trouble locating it. after working with a dealership for a bout 2 weeks and getting nowhere, I went to Van Horn. They had a TREMENDOUS amount of inventory. I easily found exactly what I wanted, they gave me a VERY fair price on my trade and I was on the road with my new car in a few hours. I had come prepared to use my own lender and wasn't that interested in going through their financing, but at the end of the day, the also saved me 1% in interest. I do recommend Van Horn Huyndai

cmunoz

24 de jul. de 2015

The dealership provided a friendly and relaxing, no-hassle environment. I felt comfortable with the dealer and the person I worked with. They helped me with my credit, to find a car I could purchase. I feel the cost of the vehicle was accurate and the car was a solid purchase. My only concern was that the car felt pre-selected.There are only certain vehicles that I can likely purchase, but I would have liked more than one option. I did not get to look at other qualified vehicles when I asked about them. The Dodge Avenger would not have been my first choice but it was a good buy for the miles and the year.Also, the passenger side front (electric) window intermittently works.

Stahl

24 de jul. de 2015

Got a great deal on a new Elantra! Our second Hyundai. It is driving good. Would recommend you test drive a Hyundai if you haven't already.

ROSERISKE

16 de jul. de 2015

We had a very good experience at Van Horn Hyundai, in leasing a new Santa Fe. Ryan was very knowledgable, it was a pleasure working with him. I would recommend Van Horn to my friends.

JKalin

16 de jul. de 2015

I was looking for a Durango with few miles and a great price. I found it online at Van Horn Hyundai. Kevin and I emailed back and forth until I was comfortable with the pricing. I applied for financing online and got a great rate. Brandon (finance guy) answered all my "listed cost" questions prior to me even seeing the car. I made a 2.5 hour trip to test drive the Durango. Ryan met me at the door and gave me the keys to test drive the car. My entire experience at Van Horn could not have been better. A great team to work with and they made it so easy. Thank you all!

TLHIDDE

15 de jul. de 2015

My experience at Van Horn was great, and I left feeling extremely satisfied with my purchase. Keith and the rest of the staff were very helpful and courteous throughout the entire process and I would highly recommend them to those looking for a new vehicle!

Bobbisnewtoy

14 de jul. de 2015

I have never bought a Hyundai vehicle. We bought our last 5 vehicles from the same person whom is no longer at the dealership. As a result, I needed to find a new person to work with. I was referred to Travis DaPra and I was amazed at the above and beyond attention to my needs!! NO pressure, no BS! I have walked out of more than one dealership due to pressure. I had some specific needs due to health issues and Travis surpassed everything I requested! His ability to listen and go out of his way to meet my needs has assured me that I will always come to him for all my vehicle needs. Prior to leaving, I asked for extra business cards. By the time I picked up my Tucson, I needed more cards to pass out. This young man will obviously be very successful. He has a gift of gab with the ability to adjust to the person he's dealing with. He flows from one subject to the next, yet answers all questions. In addition, he'll point out things you didn't think to ask for. If I have to point out a negative, it would have to be that I hadn't met him sooner. After driving for 40 years, I've bought more cars than I have left to purchase. He is indeed an asset to his organization. Should he leave for any reason, I would follow to wherever he was working for any future purchases.

Brisco81

14 de jul. de 2015

I knew what I was looking for and Travis did a nice job of making it happen. He was knowledgeable, thorough and actually cared about what was best for me. It was a nice experience overall-management staff was helpful, finance department seemed to care about my best interest, and the culture seems to be progressive.

1luckydog

11 de jul. de 2015

Stopped in just to see what they had for used cars and ended up finding a new car but last years model which was perfect for me. With all the help from Travis I was able to get into a new car and my birthday was the best ever!!!!

Rich and Sharon

10 de jul. de 2015

I purchased a new Hyundai Elantra back in 2005 from Van Horn and the experience was terrific. Fast-forward 10 years and the only things that really changed were the people. Josh and especially Ryan did a fine job of giving my wife and I several different options for a purchase or lease. There wasn't any pressure tactics. They both gave us ample time to talk about our options privately. We ended up driving away in a 2015 Sonata. If you're looking for a new or used car, start at Van Horn.

ntrex59

9 de jul. de 2015

I've been to 3 different dealerships before I can to Van Horn. They were all terrible. The people at Van Horn Hyundai were outstanding! My salesperson, Jake was nothing but helpful for me in trying to find the perfect car!

Jim & Judy

9 de jul. de 2015

Robby was our salesman and we also dealt with Kevin and Brandon. All the guys treated us so respectful and made us both very comfortable.

HARKARJASCHOB

7 de jul. de 2015

What a great experience we had when we purchased our new Santa Fe Sport Hyundai, from the Van Horn Hyundai dealership in Fond du Lac. All personal involved in the whole process were really helpful, courteous, and professional in every way possible. Everyone made sure that they spent enough time with us and no pressure was put on us to make the sale. Thanks again to all Fond du Lac Van Horn Hyundai personal!!!

TouGer Lee

6 de jul. de 2015

My 2003 Hyundai Sante Fe finally stopped running, so i had to look for another vehicle. I love the size of the Sante Fe - not too big and not too small. In looking for another Sante Fe, Van Horn Hyundai had the perfect car for me and just what I was looking for. Great looking car with low miles. The customer service from the first contact was excellent and their follow through is second to none. The staff at Van Horn is friendly and not intimidating at all. The paperwork and process was painless to say the least. I would recommend you to visit Van Horn for you next car purchase, I know I would purchase from Van Horn again in a heartbeat.Tou Ger Lee

sonatagirl

2 de jul. de 2015

I went there to trade in my car and left with an amazing car. The service was great. They fit my budget really well. My new car has so much room for my stuff and the gas mileage is great for my road trips

Gene

30 de jun. de 2015

I work in healthcare so I appreciate being treated well. We had a limit and of course, we left spending more than we wanted too.

jdulas13

30 de jun. de 2015

fast and knowledgeable experience, Customer service was great, very well organized store. Very friendly staff all the way around. Good prices and comparable prices. Overall experience went well

Tbandle

29 de jun. de 2015

I purchased a Veloster from Erik in 2014 when I needed an extra door for my growing family - great experience. As my family continues to grow, so does my need for doors! I returned to Hyundai FDL because I am comfortable there. Trevor greeted me and actually recommended I test drove the Tuscan I ended up purchasing. It was a great suggestion and I loved it. I test drive 1 other SUV but knew the Tucson was going to be the one. :-). Erik is always so nice and helpful - paperwork was a breeze. I have been in my Tuscan for 3 days now and I couldn't be happier. Thank you!!Tracy Bandle

happyshopper

28 de jun. de 2015

We had a very pleasant shopping experience at Van Horn. We set up a test drive appointment online and when we got there the car was ready for us. After test driving and changing our minds a couple times on the model...we feel we made a great purchase. Our salesman, Jake Duel was very helpful in making our decision an easy and painless one. We purchased late so employees had to stay late to do cleaning and financing etc. and each employee was more than happy to do so. We would definitely recommend Van Horn to our family and friends.

wowcars

27 de jun. de 2015

The best part about Van Horn is their customer service. Not only do they go out of their way to help you find a car you love in your price range, they want you to come back. After purchasing my vehicle, I was scheduled to come back for a 30 day pit-stop to check over the safety features in my car. You can tell that everyone at Van Horn wants you to have the best experience possible when purchasing a vehicle. It's the little things like making sure you go home with a full tank of gas, air fresheners and a car wash when you go back for your pit stop, and the personalized touches to say thank you that makes Van Horn stand out.

DannyH

24 de jun. de 2015

I went to this dealership with a budget in mind and i was really unsure if they had any cars that would fit that budget. Thankfully i was wrong, Jake was good to me and my Mom, and helped find a car in my budget. The car is great and i am so glad i walked into Van Horn Hyundai of Fond du lac. The entire outfit at this dealership is a class act. Brandon did a great job explaining the financial aspect. Lastly thank you Deidre for the encouragement to apply. If you are reading this and are looking for a car or know someone who is recommend Van Horn Hyundai of Fond du lac for a great car buying experience!

Garysod

23 de jun. de 2015

I called the dealership the day before our visit to let them know we were coming to look at an 2007 Outlander. They called the next morning to confirm our visit. When we got there the vehicle we wanted to see was not ready so we looked at several other vehicles. After about 15 min. they drove the Outlander out for us to see. We noticed immediately that it was not yet detailed but drove it anyway. We liked the vehicle and asked for pricing. We agreed to the pricing with the provision that the brakes would be served and the it would be detailed. All of the arrangements took longer than we thought was necessary. However the vehicle was delivered the next day with new brakes and it was detailed very well. Also we received a working remote key in a week and had it programmed at no charge to us. Besides the long waits we enjoyed dealing with Travis and are satisfied with the deal.

dlutzow

22 de jun. de 2015

My daughter and myself really enjoyed buying our car at Van Horn Hyundai of Fond du Lac. The sales people were very friendly and went the extra step to help you. I would recommend going here to buy a car.

Kendra Patton

22 de jun. de 2015

My name is Kendra, and I was in the market for a used car. I was found a 2003 Toyota Camry at Van Horn using their website. The description of the car lined up with what was stated online. This was my first car purchase ever, so it was a big commitment for me. I worked with Travis, and he was very helpful and honest with every aspect of the buying process. I would recommend looking at Van Horn in Fond du Lac if you are in the market for a used car!

mayvillehearts

21 de jun. de 2015

Kaitlyn was easy to work with, easy to talk to and knowledgeable. She also volunteered to communicate after hours. Would recommend Kaitlyn to my family and friends

GeorgeandKianaBernico

19 de jun. de 2015

Ryan was very helpful. He spent time explaining everything to us and making sure that we understood everything. He even came in on his day off just to help us purchase our new car and we love it.

Walter

19 de jun. de 2015

I drove up from Milwaukee to purchase the Mustang they had listed on there website. The first issue I had was different pricing on their website versus what they listed on cars.com. It was listed $1,000.00 cheaper on cars.com. Travis was my salesperson and he was very nice and helpful. he had the car ready to go for my test drive. I had some concerns about shakiness and the service department said they fixed the problem with balancing the tires. I then agreed that I liked the car. On the website they had a value your trade with Kelly Blue Book and I entered my information and the value came in around $8,000. When they valued my trade at the dealership they used nadaguides.com for valuation and offered me $6,000. I was not happy that they use one service on their website to entice people to come in and then use a different service when you are actually at the dealership.The Mustang was priced at $12,999.99 on their website and $11,999.99 on cars.com, they said they would honor the cars.com price. I then looked up the retail value on nadaguides.com and it came in around $10,000.00. I offered the trade-in of my van and $2,000 cash and they did not want to lower the price. After some bargaining I got them to give me $7,000 trade in for my van and then put down $2,000.00 cash and take a loan for the remaining, which was a small loan. Not a big deal, I was willing to pay more because my wife and I really liked the car. I took the Mustang home the same day and left some things in the Van, Travis was nice enough to mail those items to me and I received them the next day. On the drive home I experienced some shaking still and also felt the transmission was not shifting properly. Over the next few days I found that the car had an idle surge, a belt squeal and the brakes were noisy. Travis addressed my concerns and setup a service appointment.The service department was a joke, they kept it for a few days saying that they could not replicate the problems. Then finally on the last day they were able to get the idle surging. The technician cleaned the Throttle Body, this did not resolve the idling issue and the other issues were still present. I drove an hour and a half each way basically for nothing. I decided to take it to a Ford dealership here in Milwaukee since it only came with one key and I needed another one. I had them also perform and inspection and told them what concerns I had. There findings were conclusive and addressed my concerns. The idle surging is most likely the Idle Air Control Valve, the wobbling is from not having matching tires on the car, the front tires were Pirelli and the wrong speed rating and the rears were firestone with the correct speed rating and severely worn. The belt squeal was because the belt needs to be replaced. The brakes were noisy because they were cheap aftermarket pads, they had full pad on them still like they were replaced recently and the rotors were in good shape. So now I went from paying $2,000 over the value of the car according to nadaguides.com, they service they use for valuation, to having to put another $2,000 in the car. I was told that anything that happened within 30 days would be taken care of, so I sent an email to Travis and left him a voicemail and did not hear anything back for a week. When he got back to me it was to check up on the email I sent. He said he forwarded it to his GM and service manager. I had not heard from either one of them. I still did not hear from either one of them after talking to Travis and letting him know I did not hear from either one of them. I do not blame any of this on Travis and he is the only reason the review is a 2. Otherwise it would've been a 0.Overall I do not recommend purchasing a car from Van Horn, unless you want to be overcharged and have to put money into it right away even though the guarantee was anything within 30 days would be taken care of.

Cheryl

18 de jun. de 2015

Jake Duel was a fabulous salesman. We stopped in last fall and decided to wait til the spring and he emailed me cars in my price range throughout the winter, but with no pressure at all. When spring came he called me with the perfect vehicle right in my price range that they just took in on trade. They cleaned it up just for me and it was literally the perfect car. Jake was awesome, they gave me a great price right away and everything was perfect. Literally, it was that simple!

mikie

12 de jun. de 2015

Awesomeness is all I can say they work for the people and would go there again and again trevor and his crew were awesome to work with and things went real smooth

4hyundais

9 de jun. de 2015

George has been looking for the right used SUV since last fall. He finally found the one he wants. Good looking, the right year, right mileage and right price! Kaitlyn was professional, through and very patient with us. This is the fourth vehicle we have bought from Van Horn Hyundai since 2004. Had my Elantra in for service at the same time. Love the service department.

DIANE.KLEEMAN

9 de jun. de 2015

This is my fourth vehicle purchased from this Dealer. I have been very happy with the vehicles reliability and with the ongoing service from the Dealer.

Rebecca Mitchell

4 de jun. de 2015

I've bought quite a few vehicles in the past from a number of dealerships, and I've never had a more pleasant, accommodating, and relaxed experience. The staff was extremely friendly. I'm talking likable friendly, not "it's my job, I gotta be friendly" friendly. I felt like making myself at home the entire time I was there. I felt confident in my sales rep (Erik DaPra) and his ability and willingness to meet my vehicle needs. Extremely thorough and helpful. I walked in there doubting I'd come away with anything but another blah and disappointing dealership experience, and walked away beyond impressed, my only regret being I hadn't tried the place out long ago with previous vehicle purchases.I'm pretty much blown away by the whole experience. Bonus points for having a Starbuck's coffee machine on site. Unlimited tasty caffeine while you car shop? Perfect.P.S. Customer Service and Friendliness needs extra star options!

ab201587

3 de jun. de 2015

Great customer service up front then slowly we felt like low priority. Sales associate helping us was always busy with other customers at the same time. When I was sold the interior/exterior package I was told I would get a nice SUV to use while they were doing it. Brought my new van in for that the next day and was given a filthy beat up SUV with food and sticky mess everywhere. I spent 20min just trying to get the car seats in properly. Get in it to drive and the radio didn't even work. I had 3 crying children who also walked on the seat to get out of the car to avoid stepping on the floor mats because they were so gross and caked with food or something... With out my prompting them to avoid them. My 5 year old was even grossed out. I drove it for about 30min with screaming crying children, while feeling so gross I didn't even want to touch the steering wheel. Not to mention while I was being set up with the SUV, he was still busy with 3 other customers. When I messaged about the vehicle I was told it was the last one they had. Out of an entire lot of vehicles, and this is a largely run compan, all they had to offer me was a disgusting vehicle with no radio. Instead of running errands like I needed to, I sat in the vehicle and cried and decided to just go home and wait for my van to get done. I received my van a little less than 3 hours later and the door handle that was supposed to be fixed is still loose, not as loose, but still loose. And the inside panel of the van is exactly as it was. I feel like I was made to trust him, actually really liked his personality in the beginning and was impressed and sharing with others how happy I was, until last night and this morning. I feel like they got a sale out of me, got what they wanted, and then treated me like I wasn't a priority anymore. The vehicle I bought was over $22,000 when said and done. I added on over $1500 worth of stuff to it and feel slightly taken advantage of. I never thought I would be writing a review like this based on first impression. But this ruined my day. And its not right. I wasn't offered anything else, other than that they would drop my van off at my house for me. Which is great, because I couldn't sit in the SUV they borrow me any longer with out feeling like I needed to take a shower and use a lot of hand sanitizer. Im incredibly disappointed. If he didn't have time for us I would have rather have known and come another time when he did. All he had to do was tell me. My entire day got switched around, and now I'm left with having to run errands at 10 o clock at night after my son's game because I couldn't do it during the day like I had planned and I need the stuff by tomorrow morning. Absolutely disappointed.

Yooper Happy

3 de jun. de 2015

We had the best experience buying our Chevy Cruze. Everyone was extremely friendly and helpful. We drove all the way from Michigans Upper Penninsula after seeing all the great deals they had to offer on their website.We highly recommend anyone wanting a great deal for very nice vehicles to give them a try. We were so happy with our salesmen Eric, he went above and beyond in treating us with such great customer care. We are very happy with our choice!Thank You, Michael and Lisa Jo Halfmann

RAVENGNR

2 de jun. de 2015

Ryan Elsinger my sales rep was fantastic, would recommend him to anyone looking to buy a car. Kevin the sales manager was great, and mike the finance guy was really helpful.

ellenlee19

2 de jun. de 2015

Everyone at Hyundai is super nice. When looking at a vehicle to buy they are very thorough with you and will answer all your questions and concerns. I would definitely recommend anyone who is looking to buy a car or worked on also.

mbusha

2 de jun. de 2015

My wife and I live in West Bend and we were in Fond du lac, and decided to stop in at Van Horn to look at a Hyundai Santa Fe seen on their webpage. Excellent service from Trevor our salesman, and Brandon in the Finance Dept. Very laid back and no pressure. Wish we would have bought our Tucson there too!

aaronvan8

1 de jun. de 2015

I was interested in trading in a vehicle and working to replace it with a better fit. I had already had my trade-in vehicle in for a service update at the time. I dropped in on a Friday afternoon and started a conversation with Travis DaPra. We worked on some numbers, had a couple test drives, and Travis put everything together, extending his work hours, to help tie up the trade-in and purchase of the vehicle. I had already used the Van Horn website to research vehicles on the lot and this proved extremely helpful in the process as well.

Debby Guy

27 de may. de 2015

Great experience with Trevor. Watch out if they check financing for you. If I wouldn't have asked I would not have received the lowest interest rate. Also, was told a spot on the exterior would be removed and when I went to pick up the vehicle, the spot was still there.

Gary & Lu

26 de may. de 2015

We have talked about doing a lease for a couple of years now. We haven't done a lease so far so we were thinking about doing it this time. We took a Hyundai out for a test drive a couple of years ago and liked it very much then but we just weren't sure about doing a lease. Now we decided to take another test drive and we really liked the ride very much. We also decided to try the lease option and see how it goes. We went with the higher mileage option just because we have two kids in college and with them both being home for the summer, we don't know where summer jobs will take them. Our experience with this dealership was very good. Trevor was a real pleasure to work with.

Missy

26 de may. de 2015

Jake was very upfront and fair. I was very apprehensive to purchasing at a dealership due to a previous experience at a different dealership, Jake made a huge impact in changing my outlook. He made the whole experience enjoyable. I will definitely be recommending friends and family to see Jake for future purchases.

Lynn Thiede

26 de may. de 2015

I have dealt with Van Horn previously when I purchased my 2006 Hyundai. That experience as well as this experience was very positive and would recommend them to my friends and family. I have 213,000 miles on my 2006 Hyundai and it is still running. For this reason, I decided to purchase another Hyundai. They have a great warranty and I was truly impressed with the life of my first Hyundai. I look forward to having the same experience with my 2016 Hyundai as well.

Wayne Schultz

24 de may. de 2015

In a short 3 hours. My wife & I drove into Van Horn Hyundai with our 2012 Santa Fe & drove away in our 2015 Santa Fe Sport. We were never pressured to buy. Thank you to Eric DaPra & the rest of the folks at Van Horn

Diane Moran

21 de may. de 2015

Probably the best car buying experience I have ever had. They worked hard to get me in the car that I wanted.... No pressure and stress free!

johnnyone95

20 de may. de 2015

No hassle, no nonsense. Nice open and casual atmosphere. My wife Gail and I were treated with the utmost respect. The used Chevy Equinox we purchased was delivered to us spic and span. Robby was even able to commandeer a floor mat for us that the vehicle was missing. He also ordered 2nd key for this vehicle at dealer expense and is having it shipped to us at no charge (and these keys aren't cheap!). We also received exactly what we asked for on our trade-in. Absolutely all needs were met relative to this purchase... we were even given a fresh wash and full tank of gas before departing for the north woods. At first, I was hesitant to take the two hour drive from 60 mi. north of Green Bay to get to Van Horn in Fond Du Lac...but I am very glad I did. Best experience I've ever had with a dealer, and there have been many!John and Gail WegnerCrivitz, WI

Liz Hall

20 de may. de 2015

I wouldn't think of going anywhere else to buy a car after the great experience we had at Van Horn Hyundai! We had the best car buying experience to date with a very friendly staff, no hassle, they made us feel very comfortable and were so easy to work with! We were referred to Jake and he was nothing but Amazing to work with, what a great guy who knows what he's talking about and so easy to talk to, felt like a friend by the time we left! I would recommend Van Horn to everyone we know!

Jrod84

20 de may. de 2015

I went on December of 2013 to buy a ford Edge 2008 limited, I ask for the car ans they got it for me so I went to test it, everything was fine up to that point, then we were negotiating ad the dealer took the keys away from me agave them to another seller to try to sell the car, well i felt that was a disrespectful move so i took the keys of my car and I left, after i talked to my wife about the car and she ask if we can go see the car again, so i agreed with her then we got into a deal and we made a trade and bought the car, and there is were the problems started. first the tires didn't remain inflated for more than a week so we went to another place to check the tires and they were mounted incorrectly and two of the rims were perforated so we had to pay to fix them, then thing got better and summer came along, and oh surprise the A/C is not working, had to pay 1700 to fix it, thing keep going downhill in February of this year i had to put a new battery in the car because it had a battery older than the car, so we decide to trade the car for another SUV and while in the process the other dealer company told me that they would not give more than $9000 for my car because it has two accident in the record and one of those had and Airbag deployment, so that means that the car was in a really bad accident, this information was never shared by dealer and the manager from Van Horn now i have to assume the loss of the money so i can sell the piece of junk they sold me. is unethical from a person and more a company to sell cars in this condition and dont tell the buyer the history of the vehicle, and oh surprise they are not accredited by the BBB. dont waste your money in a company that is going to sell a piece of junk, that money can be used in other dealers like bergrstrom or russdarrow or holiday they actually care about you as a customer and they wont sell you damaged cars

ariesfire1

19 de may. de 2015

The car they got me into I had to leave there it had issues 2005 Nissan Altima they said they fixed it "it wasn't" 5 times it went back thought the issue was fixed still have issues with the car to this day. Never buy a car from Van Horn again!

wendystone

18 de may. de 2015

This is our seventh Hyundai, our fourth from this dealer. We wouldn't buy a vehicle from anyone else! Not only is the warranty impossible to beat, but the staff are truly wonderful! They are knowledgeable, friendly and go above and beyond to make sure we are completely satisfied. Every single time!

sherryandrod

15 de may. de 2015

This was the best no hassle vehicle purchase I've had in all of my vehicle purchases (6 in all). And to my surprise when I hopped in my new vehicle to drive it home...there were 2 bottles of water in the cup holders and a box of chocolates on the passenger seat! That was definitely a first. No other vehicle purchase came with extra thank you gifts. I would definitely recommend Van Horn Hyundai of Fond du Lac!

o'blamos

14 de may. de 2015

We felt we definitely got a good deal on the car we bought. Eric was great to work with but when we went in on a Wednesday evening it was like he was the only salesperson working...he was juggling us along with several other customers. What should have been maybe a 30 minute to 1 hour process was going on about 2 hours when we finally had to say that we had to leave as we had an hour drive home. Also, we felt the tires on the vehicle were NOT anything that should have been sold with the vehicle...they were described as "good" but these tires will need to be replaced almost immediately. That said, in all fairness, when we pointed this out, Kevin Miller finally took off $200 to help offset the cost of new tires that we ultimately paid $500+ for. Kevin Miller was also great but it took an inordinate amount of time for him to get us something he promised us at the time of sale. We had to contact him by email more than once to check on the progress of this item. We did ultimately receive the item, though, so all was good...at last. Lastly, we want to mention the finance guy (Mike???) was great to work with and very enjoyable to interact with. G. and C. Blamer

Sara31

11 de may. de 2015

Just had an Awesome Experience here. No pushing me into something I didn't want. They listened to what I wanted. Will definitely go back in the future and refer friends as well.

Roger D.

9 de may. de 2015

I have been a customer of this dealer ship since March 2013 when we traded in our old 99 TownCar for a new 2013 SantaFe Sport. Brandon Neilson was the salesman then, now he has been booted up the ladder to Finance Manager, Yea go Brandon! Our 2013 SantaFe was fine, until we went out to N.M. last year. Sadly my E.O.L. medical patient, his service dog, wheel chair, medical equipment, and our luggage required some very creative packing to fit everything in for this, "bucket list trip," as my patient and I call them. 3,278 miles later we were safely back home, my patient's service dog quite done with the whole ordeal, she had the worst seat for all those miles. She was cramped in the back seat, with the electronic medicine cooler blowing hot air on her the whole time.I told Brandon when I bought the car I wanted the largest SantaFe they made at the time, that is what he sold us, and it was bigger than the TownCar just not quite big enough. Long story short I took our SantaFe in for service May 1st, Brandon got me straightened out on SantaFe vs, Vera Cruse, and Robbie showed me the larger SantaFe Ultimate, they had a silver one he told me had been around for a while, and they just pulled it into the show room. Robbie let me drive a Black one, with captains chairs for the second row and I told him it was nice but Lacy, the service dog, needed more room, plus I could just see her slipping off into the area between the two seats if I turned right too fast. I went back inside wondering how much longer they were going to take with my 2013. Robbie comes back over to me asking for the insurance papers, why I ask, he told me they were about ready to get me out of there in the Silver 2015, not much longer after that I was on my way home in it. Hopefully this year I will be able to take the two of them to Arizona to see the Grand Canyon, everybody should see that before they move on.It's not very often, more than two years after you buy a car, you return to the dealership for service and find your original sales person still working there. Then you grump about the vehicle you have, Robbie and Brandon educate me, then work so hard and fast to get me into the right size vehicle in production now, but not back in 2013. I am sure a lot of people would find it silly to fuss over 10-15 extra inches. But the dog has made it clear size matters! Now that stupid medical cooler can go in the very back, and she can ride in the seat with the shades drawn, cool and comfortable. Thank you Robbie and Brandon for your time and attention to detail!

SarahHirte

8 de may. de 2015

I bought a 2015 Sonata from Erik. He was very nice and helpful. Let me test drive like 5 cars 2 times each pretty much. He also gave me a sandwich-most dealerships only offer you a cookie...Honestly, if you are in need of a car go to Van Horn- They are really nice and really work with you. Thank you!!Sarah Hirte

terry123

8 de may. de 2015

I had a good time while I was waiting for the deal I wanted. people were fun and we were laughing.now that's a good dealership

Scott123

4 de may. de 2015

I walked into Hyundai not knowing what to expect. I was scheduled to meet with Ryan. I had the kids with me. I wasn't sure how it would go, but Ryan was there waiting for me. He was 100% positive that they'd get me a car. We started off with two options. That's all it took. I bought my last car brand new in 2000. I was ready for a newer car. I didn't a 2013 model would have been an option. It was. I love the car, Ryan was patient and great the whole time.Thank you Ryan!Scott Garb

Gary K

4 de may. de 2015

It was a wonderful shopping experience when we bought our new vehicle from Van Horn. They made the experience hassle free and well worth our time. If you looking for a newer vehicle, make sure you check with Van Horn before you buy elsewhere.

Katlyn

3 de may. de 2015

1. After deciding to buy the vehicle, everything was extremely unorganized. Instead of letting us know what they needed from us at the beginning, the constant need for different paperwork from us added at least an hour to the process, if not more.2. We did NOT agree to the Luxcare to be added to the loan. It was added to our loan and they didn't let us know until after the whole loan process was completed. 3. They needed additional items from us in order to release our license plates, so we drove all the way back to Fond du Lac the next day, and they couldn't find our license plates.4. After the third trip to Fond du Lac, and standing in the middle of the showroom floor for 10 minutes being completely ignored, it was another 20 minutes to get the license plates.5. Every question we asked required the salesperson to run back to the finance office instead of just sitting us in the office to begin with. Also, the salesperson was required to give a brief overview of the vehicle before leaving the parking lot and did not know how to open the hood.

Chad J

2 de may. de 2015

Best car buying experience I ever had. Sales department listened to my needs and found the perfect vehicles for my family. Very through on explaining features of both vehicles.

Cindy

1 de may. de 2015

Trevor was professional and friendly. We really enjoyed the up front approach to car sales. Purchasing a car has never been something that we look forward to and this was definitely an unexpectedly pleasurable experience.

carguy123

1 de may. de 2015

Bought a 2015 Veloster from Van Horn Hyundai of Fond du Lac. If you want a easy and no pressure deal go take a look and see for yourself.

mike

30 de abr. de 2015

My wife and I were very pleased with our sales person. He explained everything in detail, we are very happy with our Sonata. Thanks again. Mike and Janice Valdez

elantra

27 de abr. de 2015

Everything went great up until the time we had to do the finial paper work. we were there 3 1/2 hours just to buy a new car, and 2 of those hours were spent waiting to get in to the financial person to get all the paper work done. there were so many people waiting to close on their deals, all the tables were full in the lobby and so many customers were pissed how they had to wait. If this deal was based on the wait time I would not come back at all, but I have to judge on the overall experience. had nothing to do with our sales person, but the person who did the finial paperwork. we had a sick person who needed to leave, but we could not because we had to wait.

isonata honda

27 de abr. de 2015

My wife and I just got a new Sonata from Van Horn Hyundai. We could not have been happier with the car and the service we received. The staff is very customer oriented and go out of their way to make you feel like family.

Rose Wilbur

26 de abr. de 2015

For the most part, dealing with this dealership was a good experience. Ryan Elsinger was fantastic to work with. He answered all of our questions prior to arriving, and when we got there, he was very pleasant and helpful. After the purchase, he made sure to follow up with us. He is truly an asset to the dealership. The bad experience we had occurred when the business manager came in to help Ryan close (which was not necessary). We had already brought a check from our finance company to purchase the vehicle. Given that we are former military, we used the USAA car buying service and financing to make our purchase a simple process. In fact, that is how we located this vehicle. However, the business manager, Michael Schibline, became upset that we wouldn't entertain running our credit through his sources (so he could get a better commission). He started out nice, but when we wouldn't run our credit, he then became very short and rude with us. After that, the Luxcare Protection package we purchased went from a 5 year warranty to a 3 year warranty, and he told us we didn't qualify for the free oil changes that most new customers get. He didn't even shake our hand. In fact, he left the office prior to us - and just left us there when the paperwork was done. Nevertheless, I cannot judge the dealership by this person's rude attitude. Ryan, our salesperson, was fantastic and well overshadowed any negative experience that we had as a result of Michael, the business manager.

Teal Krause

22 de abr. de 2015

Overall great experience. A few surprise costs but love my car! Would recommend. Trevor was great to work with. Was able to take my car home for the weekend before buying to make sure I loved it, and do:)

Chris Sturm

22 de abr. de 2015

Perfect experience, couldn't have been happier with how I was treated, from beginning to end they made the buying experience wonderful and worked with my needs and credit

knix

20 de abr. de 2015

The dealership provided a great experience purchasing my used Ford Edge. I sent an email over the weekend, received a prompt response early Monday morning. Scheduled a test drive after lunch and drove my new vehicle home by 3PM.Travis and crew were very friendly and efficient.I would definitely recommend them to my friends.

Dezigner3

19 de abr. de 2015

Overall a good place to buy a car. Good selection. Not pushy. Great Starbucks coffee. Be sure to look used vehicles over closely. Could not see a poorly doctored up scratch till we got the car home out of the sun. Not a complaint, I missed it. My bad. Disappointing that you would put a vehicle out, ask $34k, and not properly fix a fairly easy bit of bodywork.

agniot

18 de abr. de 2015

The dealership has a very friendly atmosphere when you enter. Eric was our salesperson and he was pretty awesome in helping us find what we were looking for and we left with our 2008 Hyundai Sonata. Thanks for your time and patience! Gerald & Angel Gniot

debra schwengel

11 de abr. de 2015

My husband and I spend the day car shopping went to five different dealerships test drove a few cars we ended up in Fon Du Lac where we purchased our Nissan Murano. I do not have a single negative thing to say about this experience it was a pleasure doing business with these people. There was no pressure and no need to negotiate a price, we will be back again in the future. Thank you Van Horn Hyundai of Fon Du Lac. sincerely, Debra Schwengel

George

9 de abr. de 2015

outstanding service, very pleasant experience we were shown and test drove 5 vehicles. All similar and close to what we were looking for. all within the price range we were looking for and all very good buys. we will return if and when we purchase another vehicle and WE WILL recommend your dealership to friends and family.

new car owner again

9 de abr. de 2015

We went to test drive a sonata,. A very nice sales man help us find a car we were looking for and we took a test drive in it. Made a deal and drove new car home that night. There was no wasting of time to come up with a price we all could agree on. Very helpful salesman and it was nice not getting the go around as you get at other dealers. It was easy and to the point.

kathyc006

8 de abr. de 2015

From when I contacted the dealership a couple of weeks ago to express interest in purchasing a new Hyuandi to when I drove my new car off the lot the experience was very pleasant. I never felt pressured by my salesman Robby and he didn't try to push one vehicle over another on me. I feel that he really listened to me as what I wanted. This was our second time in working with this dealership and second time purchasing a vehicle from them.

Adriana

8 de abr. de 2015

I had been looking for a car for 2 months. I remembered my parents had purchased a car in Fond Du Lac, so I decided to look up dealerships in that area. I had put in an application with Van Horn and got a response the next day indicated that I was preapproved for a loan. Which was great because I was unable to get financing in the area I live at. I made an appointment with Lynda. As soon as I walked through the door I was greeted by Kaitlyn Calteux, who had everything set up and ready to go. I had my son with me and was very patience with us and even moved to a location where my child could play. I had test driven an Elantra and really enjoyed it. The payments were a bit much than I could afford. I told Kaitlyn the payment range I was comfortable with and she went and talked with Mike, another financial person who was working on my file, and they came back with a car that was perfect for my son and I. Low miles, extremely clean, well kept and I could see! Being short that was a huge problem. I could not take the car home with me that night as I was the only driver and had to schedule an appointment to come back and pick the car up and sign the paperwork. I was able to put money down to hold the car. We came back and Kaitlyn had greeted us with open arms. My mother, grandmother, and cousin had been there to pick up the car. It was an amazing experience and I could go on and on about the service and the amazing attitude Kaitlyn had with us, but then I would be here all day. It is something you will have to experience yourself! I HIGHLY RECOMMEND KAITLYN and Van Horn Hyundai of Fond Du Lac.

Rick

7 de abr. de 2015

The purchase of my 2015 Sonata Limited at Van Horn Hyundai of Fond du Lac was a very pleasant experience. Trevor Hess and his manager Josh were excellent to work with. They listened to want I wanted and then responded with a favorable decision that was a win-win for all parties involved. This is the second vehicle I purchased from this dealership. They have earned my trust and respect. I highly recommend them. Rick Keller, Fond du Lac

RLAnger

6 de abr. de 2015

I had been in the market for a car for awhile, and had a bit of difficult time finding one prior to going to Van Horn. I initially had gone in just to look at a few cars and see what they could offer me. I was greeted by Ryan Elsinger, who was very polite and helpful! I explained my situation and he went to work right away to show me a few options. I'm picky when it comes to my vehicles, and he was very patient with me, ( props for that Ryan LOL). I ended up leaving the first time with out a car, and looked elsewhere for a week or two, by my own choice. I called Ryan back about 3 weeks later on friday April 3rd and asked him if there was anything else he had available, and talked to him about a few things, within an hour he had called me back and told me he had great news, and had a car he thought I'd like. I went in on saturday after work and left with a 2011 Sonata. I would definitely recommend Ryan, and Van Horn! He's very patient, and works hard to find you something to meet your situation. I also liked that he called back when he said he would, and stuck to his word. Having dealt with many salesmen, it was refreshing. I got a great deal on the car, and they're even fixing a small chip in the windshield I had pointed out.My only complaint would be in the detailing department, and to who ever waxes and buffs the cars. My interior was VERY greasy, and there was wax left on the whole passenger, bottom side of my car. It looked like a rush wax job. I'm very particular about stuff like that, so I brought it home and re-cleaned the dash, and interior panels right away, and rubbed the whole car down again to get ride of the left over wax. ( Which I didnt mind too much, but it looked horrible with all the swirl marks and left wax!)

dukesauntie

4 de abr. de 2015

I bought my first car from this dealership 8 years ago and loved the service I received then. I found a car online I was interested in and it happened to be here. I thought "wonderful! What a coincidence!" I emailed and called to set up a time to see the car and everything was fine until the "numbers" talk. Erik gave an offer I was not ready to accept and asked what number I had in mind and so I gave it to him. A second later he pulls his papers together and says "well, thanks for coming in." Cold, horrible customer service skills and aggressive. Almost to the point of shaming me for giving a number and shaming me for wanting to negotiate. He went to get my keys as they had taken my car for an appraisal for trade-in and came back wanting to talk numbers again. I should have walked out then but decided why not. Let's hear it. The number was okay but if I had gotten better service, not felt like I was just shamed then I would have driven off in a new car. Horrible experince! I never want to feel that way again and would hate for anyone to have to go through that experience. I wish I had a different salesman today. Would not go back and will not recommend to friends and family. I'm taking my money to Bergstrom. If I could, I would give ZERO stars for customer service and friendliness.

tardis

4 de abr. de 2015

the staff was very professional, while making us feel comfortable throughout the process.our salesman travis was very accomadating and pleasant to deal with. we had a particularabout the car and jim the service manager went above and beyond to explain and put torest any question we had. bottom line as in any purchase is that we left feeling that we hadbeen treated more than fairly and would not hesitate to send our friends to van horn fortheir car shopping.charles & rose stefanoski

kk

1 de abr. de 2015

Jake was truthful and got us the car we wanted for a great price, and was not pushy. We were able to work out a deal on the phone with him, even before we met with Jake, & he held to his price & terms, without trying to raise the price.

Juan & Corrie

1 de abr. de 2015

Jake and Mike bent over backwards to accommodate our needs. They provided excellent service with a personal touch. We greatly appreciate their efforts that made buying a new vehicle easy with a sense of comfort.

Robert K

30 de mar. de 2015

I was greeted by a nice young gentlemen named Travis, he assessed my needs and found the vehicle for me. Thank you Van Horn

CurlyMon

27 de mar. de 2015

Fantastic Service at a great Hyundai dealer. Highly Recommended!

none

27 de mar. de 2015

Everything was and what we expected from a Hyundai dealer, this is our 5th purchase of the brand. Once slight glitch was that it took a very long time to complete all the paperwork etc.over 90 minutes is a long time! But other than that a great time was had by all!

rfinnigan

26 de mar. de 2015

I have now purchased three vehicles from Van Horn Hyundai of Fond Du Lac in the last seven months and have been pleased with the experience each and every time. They are friendly, helpful, and have some of the best prices on new and used cars in the Midwest. I highly recommend them as they have a good size network to work through and are willing to go above and beyond to get you in the vehicle you want.

Babyshead

26 de mar. de 2015

They gave me a great trade-in price, eased up on the asking price, and were all around very courteous and helpful. Nice dealership & nice people- it's always encouraging to have a positive used-car-buying experience!

amberrae03

24 de mar. de 2015

I actually came in to Vanhorn, not looking to get a new vehicle but to discuss the one I previously purchased (a while ago!) My experience turned out much better than I expected. I got to meet Robby who worked with my budget and found me a brand new Santa Fe! I did not think I would be able to get a Brand new SUV in my price range! He very kindly answered all my questions and I had many! I even liked that I was able to follow up with him!

Robert L Cole

21 de mar. de 2015

We were ushered to the 2006 Highlander Limited by friendly Kaitlyn, who handed us the key and told us to try it out and come back. When we returned, she shared our excitement in the car's performance, and that we wanted to purchase it. Kaitlyn went through each detail, each form and all the areas which we may choose to take care of (very few), since this vehicle was sold "as is." She went through the contract, and listened carefully when we told her what we wanted and what we chose not to have, and she honored each request. Kaitlyn worked closely with the business manager so there would be nothing missed, and we were really impressed. After the purchase she maintained contact while the service department was preparing it for our final acceptance and ownership. Kaitlyn was delightful during the entire time, and she took us to the Bay to have our pictures taken, and then carefully explained things inside, under the hood, and in the back, as well as under the car where the spare tire is kept. She encouraged us to go through the large vehicle manual, and if we had any questions, to give her a call so she could help in any way. We can honestly say we have never had such a wonderful experience as this anywhere in purchasing a vehicle. Although we are from another territory and did not know this dealer/service department reputation, we do now (since we found the vehicle through USAA). We will have no problem in highly recommending Van Horn to other friends and relatives, and in particular, to Kaitlyn's excellent care.

MsTiffani13

16 de mar. de 2015

I had the pleasure of working with Travis and Josh. I wanted to upgrade my car and saw a really nice 2008 Equinox. Because of my credit issues, I was nervous that I wouldn't be able to afford the truck. The staff at Van Horn Hyundai of Fon du Lac went out of their way to make my experience excellent. They were very kind and I was able to drive away with this luxury truck the same day! They worked really hard to stay in my budget but also get me into something that I loved. I will definitely come back when I'm in the market for my next vehicle, and I will recommend them to all of my family and friends. I live about an hour away, and it was well worth the drive! Thanks :)

chevs6d2

16 de mar. de 2015

Very pleased to have worked with Travis on our Jeep purchase, no pressure and very friendly group of folks, from the service dept to the front desk, Thank You!

MsTiffani13

13 de mar. de 2015

I had the pleasure of working with Travis and Josh today. With their help, I was able to purchase one of the nicest trucks I have ever had! All of the staff was nice and personable; they truly went out of their way to make sure that I was satisfied. I will definitely purchase all of my future vehicles here and refer my friends and family!

Todd and Kelly

12 de mar. de 2015

Travis was very nice and personable, Jim looked into my concerns about the jeep right away

Edmund

11 de mar. de 2015

I called them on 3/5/2015 and I told them what I was looking for in a vehicle and they said that they could help me out. I went down there on my day off which was on 03/10/2015 and I picked up my 2015 Hyundai Sonata SE and I was extremely happy. I got the vehicle in the payment amount that I wanted to spend every month. Great people, great financing and great atmosphere. They did an awesome job and this is my third time purchasing from them. I will buy from again without hesitation. Keep up the great work!! I think you all need a raise from your boss.

Clbrt

11 de mar. de 2015

No hard sell, great prices in a friendly atmosphere. Made car shopping a pleasure. I can't say enough about the sale steam and the dealership.

Adele

10 de mar. de 2015

This dealership is amazingly friendly. I appreciate that there is no pressure. Mike in the financing department offered a variety of financing options. From that, I was able to find the best fit for me. Travis DaPra was incredibly helpful. In addition to helping me choose and finance a vehicle, he introduced me to other people who work here (service and parts department) so that when I return, I will know some friendly faces. Additionally, James Balfe offered his direct assistance should I ever be in an accident and want someone to just take over and handle things. He even said that they would be able to arrange a pick-up if needed. As someone who was just in an accident, that kind of support means the world! I feel like I am getting much more than a new car here.

John P

9 de mar. de 2015

We are very satisified with the overall experience we had with the purchase of our new vehicle. The sales member was very helpful and answered all our questions.

onedove

8 de mar. de 2015

What I thought was going to be a let down ending up the best day I ever had from sales to financial dept . Never once made me feel less cause of credit , first car he showed me I bought their amazing and from this day on I will only buy from them .

Kgalliart

7 de mar. de 2015

I came in having no clue what kind of car I was looking for and the salesman really helped me out. Awesome job!

Barry Reichartz

7 de mar. de 2015

Setup a test drive the day before, was not expecting to drive out with a vehicle the same day. Every thing went smooth. Thanks Erik DaPra and Brandon Nielsen..

Bryana Ryan

4 de mar. de 2015

The car dealer I worked with was great. Very respectful and made sure I was happy. Very impressive that he even came in on a day he was off.

daniel

3 de mar. de 2015

very friendly and thorough sales person and relaxed atmosphere, we are pleased with our purchase.

kcha00

1 de mar. de 2015

We purchased a van from van horn hyundai. We noticed the Led lights to the back passenger side wasn't working. The sales person , Erik told us he would order the part for us when we bought the van. He took the van to the parts department and they looked at it. Erik stated he will contact us when the part comes in. 3 weeks later we called to the parts department and they don't have anything ordered in our name. Called ERik and he never returned our call. Finally got a hold of him and he said he would check into and never.called us back. Tried calling him again and he turned his phone off. We called and talk to a manager named Tim. He said he would find out what the issue is and has never returned the call. Now that they got our money they're ignoring us. I don't recommend this dealership to anyone.

blaircd

26 de feb. de 2015

Just purchased a vehicle from Van Horn Hyundai. The most challenging experience I have ever had buying a car. First misleading statement, "If you finance your used car purchase with us you will receive the 10 year powertrain warranty that normally does not transfer with the purchase of a used vehicle." After waiting two hours it was our turn to meet with the gentleman in charge of the finance paperwork. Instead of talking finance we endured a five minute power point presentation on the value and importance of the purchase of an extended warranty. We found out later that because we declined the purchase of the extended warranty we did not qualify for the 10 year power warranty that we said we would get after we financed with them. Second misleading statement " If you purchase a vehicle with a credit card you have to pay the 3% fee on any dollar amount charged over Van Horn's limit of $2500." A merchant accepting Mastercard and Visa is required to accept the rules and regulations of the credit card company. One of those rules is that you may not impose a maximum amount for any transaction. And number two, you may not impose a surcharge on a transaction because a customer used their credit card. And for those people that have the ability to pay off their credit card bills monthly, the points earned will get you a one way ticket to a warm island. Something well deserved after dealing with this dealership. Now..would I purchase another vehicle from Van Horn? Absolutely! Their car prices are great! Would Van Horn let me purchase another vehicle from them? Probably not!!!

jen

25 de feb. de 2015

This is our first Hyundai and we visited two in the Milwaukee area and were not happy with either experience. We then decided to check out Van Horn. I wish we would have gone there first! We worked with Robby and then with Mike in finance. The whole experience from emailing Robby prior to our visit to driving away in our new Santa Fe was wonderful. I can't say enough great things about Van Horn and we love our new SUV.

Kerry&Jake

14 de feb. de 2015

Great customer service and wonderful experience all around!!

Carrie Skelton

12 de feb. de 2015

I recently bought a car at Van Horn Hyundai in Fond du Lac. Jake Duel was my sales rep. He was very helpful and professional! I didn't know exactly what kind of car I wanted and he helped me find a car that was right for me! Thank you so much!!

Jill76

8 de feb. de 2015

I was looking to upgrade my vehicle with not so great credit. Where I live, they really have no dealerships willing to look at you unless you have perfect credit or an arm and a leg to put down. I found Van Horn dealership online and was VERY hesitant to try to apply. Lynda made it wonderful and she was so so nice..even joking about tractors! After I applied it wasn't even two minutes later when she called and told me I was approved! I faxed over the documents she needed and made an appointment to go to the dealership. When I arrived at the dealership, Trevor greeted my sons and I at the door. Trevor made sure I knew what was all going on from warming up the car to detailing it. Met Brandon who explained everything and signed the paperwork Nd off we went, not before Trevor helped set up my Bluetooth. I cannot express how happy I am with everyone there! Everyone made you feel welcomed and always had a smile on their face! I HIGHLY recommend doing business with Van Horn! Thank you everyone there for making this a great experience!

Fdlhyundai

7 de feb. de 2015

Not good customer service. $100 charge to find out problem when coming in with code already. Would not repair without re confirming already diagnosed problem. Would not recommend and will not be going back.

unhappy721

6 de feb. de 2015

We went in looking for an SUV with a third row seat. They weren't very helpful in finding us these to look at, the ones we asked to look at they had us look in the windows of, not open up and test drive. When we found a van that we didn't mind, we asked to talk about pricing and were told that we could discuss it with the finance manager. The paperwork was brought to us with numbers already put in with no opportunity to change. They pushed a loan on us so that we would be spending more than we intended. We were there for almost 6 hours. In the first 2 hours, we test drove 2 vehicles, the rest of our day was spent waiting for the finance manager. The vehicle wasn't finished with repairs, but they wouldn't allow us to put money down to hold it and come back later. They told us that since it was the end of the month, they wanted to count the sale. So we will have to make another trip there to pick up the vehicle and hope no issues have come up while they worked on it.

nf1054

1 de feb. de 2015

Like everyone else, we were looking for a vehicle that was economic, quiet, provided a good ride and, of course, looked "cool!" We have always taken by the appearance of the Sonata so seemed like a good starting point. Erik DaPra was very knowledgeable and helpful in enlightening us to various features of each model. After test driving several vehicles and models, we decided on the 2015 Sonata and we are very pleased. We do not buy new vehicles regularly-we find something we like, we maintain it and keep it for several years. Thus we appreciated Erik's patience and assistance as we deliberated and made our final decision!Thank you!Nancy Fletcher

Blanca

31 de ene. de 2015

Travis worked with me and got us a great rate and price. I'm very satisfied with the way I was treated at Van Horn Hyundai and would recommend them to anyone.

FirstTimeBuyer

26 de ene. de 2015

Fantasic. Came in looking to buy my first car, was not disappointed by the service and quality here. Thanks to them I found the great car.

used car buyer

24 de ene. de 2015

Friendly and responsive staff. Good experience. Would recommend to anyone.

kayla

10 de ene. de 2015

We came to Van Horn Hyundai in Fond du Lac looking for a new Santa Fe, Mike was very easy to work with. They were very easy to work with and worked on pricing with us. I would recommend this dealership and salesman to my family and friends!

Amanda Davis

9 de ene. de 2015

I am very glad with my new F150! I had amazing service when selecting my new vehicle. It was a very simple and easy process. I enjoyed the time well spent when working with them. Overall, I am very excited about my new purchase.

Terry Harmer

3 de ene. de 2015

As soon as I walked in the door was greeted with a friendly salesman named Travis. Very polite and a extremely nice young man. We had somewhat of idea of what we were looking for, so took one out for test drive and went from there. Very impressed with how they were willing to find a vehicle with the options and color scheme we wanted. As far as price negotiations went they gave me there numbers and I gave them what I was willing to pay, done deal! I also received a better interest rate than I had found from my financial institution. Highly recommend this dealership, and salesman named Travis, very professional, and friendly staff. Thanks, Terry

damir

1 de ene. de 2015

I think is very good customer service I am please to work with you I hope you get promotion

Jordan Isaac

29 de dic. de 2014

i went to hyundai fond du lac to find a reliable car but thats not what i found. instead i found excellent customer service, great understanding, and a smooth transaction that only took 2 hours and 20 minutes. wonderful job gentlemen! i had a blast while we worked through the process

J&S

27 de dic. de 2014

We just bought a new Elantra Limited and my wife loves it!

Guy from Oshkosh

24 de dic. de 2014

From start to finish I was given outstanding service. I'd definitely recommend going to Van Horn in Fondy!

Wendy

16 de dic. de 2014

My exoerience was good. I told them what I wanted and they found it with the fianancing I could afford at a reasonible rate.

AmyM

15 de dic. de 2014

so far we have had excellent service. They let us take the car home for 2 days to make sure we liked it. Mike is easy to work with.

Ron Murray

12 de dic. de 2014

Bought 2012 Mazda 6 from them last spring when we went to test drive car battery was dead, they jumped car and we took for test drive loved car and price was good We told them if they put new battery in we would take car. Salesman said no problem would have service department put one in. We did all paper work and drove car never thinking we should check battery now first cold snap car wouldn't start, check battery and putting out 200 cold cranking amps. Contact Van Horn figuring there would be warranty on battery. Only to find out they never changed battery and will not do anything for us. Not the way a good business treats customers. After being lied to and getting know help from them wouldn't recommend them to anyone

jb

11 de dic. de 2014

pleasant and easy place to deal with for a car. service dept. is excellent also.

James Bence

8 de dic. de 2014

Great service. Easy buying. No pressure. Tom and Mike were great to work with. Super friendly, and just overall good guys.

craigalt

8 de dic. de 2014

I have never written a bad review in 29 years of living. DO NOT purchase your car from Van Horn Hyaundai in Fondy. Before I even drove my car, the driver stopped to run an errand and backed into another car while on his cell phone, driving MY car. This was promised to be fixed right away, never was the case. A month later my car needed to get towed because of a faulty transmission. The car only had 44,000 miles on it. While my car was being towed the tow truck driver confirmed what others have said that the tread on my tires was worn, and I needed them to be replaced. I was puzzled why, because I put less than 3,000 miles on it since I owned it. After asking the technician, he referred me to the salesman, I waited 5 days for the salesman to get back to me and he said no we cannot replace the tires. I have not driven my "new car" (that was already in an accident when I owned it, but before I drove it) for a month, thinking that the person in charge would realize this was their mistake and to save a few of the headaches Van Horn has caused me, he would agree to replace the $300 tires for free. Instead he argued with me and offered a slight discount while refusing to buy the car back from me. Now I am stuck with this car with terrible tires and even worse customer support from the dealership backing it. Do yourself a favor, and do not waste your time here. I want to make it clear, my problem is with the inability and lack of presence of the management. Erik in sales, did his job and sold me the vehicle. I was failed by the management. Not once during the buying process was I approached by a management member and thanked for my business. Not once was I called and apologized to for the damage caused when the drivers technically stole my car to run an errand and caused an accident because the driver was not paying attention on his cell phone backing up my car.Even after all of this, Tim still made me wait a half an hour to even talk to my first management member during my entire experience. He still never apologized for any of the hassle caused by this car and dealership. I have requested numerous times to have this dealership stand behind the car and buy it back from me, and have been denied every time. The car has been in my possession for less than 60 days, and VanHorn refuses to buy back my car. Instead I am driving an unsafe car with no traction. I slid past a stop sign going 5 MPH last night and thank god no car was coming otherwise I would not be typing this right now. If that does not show you the character of the dealership, I don't know what would. To make matters worse: The salesman, not even a manager just called me and offered to pay for 2 tires, making me pay for the other 2 tires.. only if I removed all of my bad remarks online. YOU HAVE GOT TO BE KIDDING ME! I explained, I want nothing to do with this dealership, and to do the right thing and buy back the car so we can end this relationship. His response, "I'm busy, I'll have to call you back" I still have only had 2 contacts with the condescending management my entire experience, one insulted me by using a Wal*Mart reference the other showed up 25 minutes late and argued for 10 minutes with me while offering a slight discount to replace the unsafe tires. Unbelievable, all I want is them to stand behind their product and buy it back from me. Considering their driver stole my car to run an errand as a result he caused damage, the transmission went out at 44,000 miles, the tires are completely unsafe (but VanHorn is "concerned" about my safety, so they want me to pay more for snow tires from them) I have not come close to the quoted MPG and have only possessed my car for two months you would think they would be more than happy to stand by their product while honoring their commitment to customer satisfaction and buy it back from me?!?Unfortunately, common sense and competent management does not exist at this dealership.

Steve Sabish

6 de dic. de 2014

I gave Travis the specifics on the car we wanted, they found it, got it quickly and gave us a great deal. Really simple, great service from Van Horn Hyundai.

lina

4 de dic. de 2014

mike answered all my questions, showed me everything with the vehicle even the stuff I didn't understand. was very helpful and made me comfortable purchasing.

MLMertens

3 de dic. de 2014

I received excellent customer service from the moment I walked in the door. Kevin was extremely helpful in showing me features of the car I was interested in purchasing, negotiated well with me on prices, and continues to ensure that I am 100% satisfied with my purchase. I would definitely recommend others looking for a car to check out this dealership. I was given fast, friendly, and reliable service when I needed it most!

Joshua Denali Fan

30 de nov. de 2014

The salesmen and experience was great. I found was I was looking for over the internet and emailed when I was coming down to look at was I wanted they met me at the door with keys in hand ready for me to test drive and made it possible to take my purchase home that day. Liked th customer service slot. Thanks Eric for the excellent service.

Amanda W

29 de nov. de 2014

Mike is very knowlegable, and helpful. He was honest with us and helped us find the vehicle that was right for our lives and budget. Thanks Mike!

MARIA TERESA VAZQUEZ

29 de nov. de 2014

awesome service one of the best sells MEN EVER!!!!!!! WILL BE BACK IN FEW YRS FOR SURE WILL ONLY DO DEAL WITH MIKE THO.

mnm

22 de nov. de 2014

Very helpful and understanding! We were waiting for 3 hours but we didn't mind it since there were a lot of other customers and we were still deciding. Loved their free cookies and coffee!

Paul A

22 de nov. de 2014

This was my 3rd purchase from the FonduLac location and my 8th new Hyundai purchase. As always a great experiance. Mike was a great salesperson and extreamly helpful. I have been and will continue to be a loyal Van Horn Customer.

rncwalsh

21 de nov. de 2014

The Yooper with the pink shirt "Travis" was an excellent salesman.

Rebecca

17 de nov. de 2014

my experience was great!! i went in knowing exsctly what i wanted and they helped to figure out what would be the closest to what i wanted, and it is perfect i coulnt have asked to find a better car or have a better experience!

Tim Pence

16 de nov. de 2014

Robby was excellent at providing a great experience for me. This was my first time buying a vehicle and Robby made it simple and pain free. The entire staff made for a pleasant atmosphere and Robby (and Shannon) went above and beyond to find the right vehicle for me. Thank you!!

New SUV owner

11 de nov. de 2014

I hsd a very pleasent experience at the dealership. They had set up the test drive right away. I worked with Travis and he was very knowledgable and kind. I would reccomend this dealership to anyone.

Hannah

8 de nov. de 2014

Mike is very professional and thorough. And the coffee is excellent!

Kyle

7 de nov. de 2014

Awesome service and an overall great deal. I highly recommend coming to Van Horn.

patti herring

1 de nov. de 2014

very pleasant experience. Very honest and appreciative of the information

nikki

31 de oct. de 2014

Got the deal of a lifetime!!!! Didnt feel presssured. I felt like I had all of my questions answered and than some. I've owned a Hyandai Santa Fe before and cant wait to get back into one again. Cant say enogh great things about Travis. He made this experience wonderful. Everone here was very friendly and extremely helpful.

natalie

30 de oct. de 2014

high recommend this dealership. customer serivce is great and willing to do whatever it takes to make the customer happy.

cchristensen

29 de oct. de 2014

Mike and the staff at Van Horn made my purchase of a new Santa Fe stress free. I knew what I wanted and they did their best to accomodate me without putting a lot of pressure on me to buy things I didn't want or need, The whole process went quickly and was actually enjoyable.

deb bruckner

28 de oct. de 2014

i was happy with the service and would recommend them to anyone looking for a car.

Judith Bolier

27 de oct. de 2014

We did a truecar/AAA and van horn hyundai in fond du lac contacted us within 3 minutes and gave us their best price and we drove from stevens point and bought a great car. I couldn't be any happier.

Leesa McShane

27 de oct. de 2014

Mike did a great job! Enjoyable experience.Financing was easy

James Guell

25 de oct. de 2014

They worked with us on the price and met our needs. Overall had a great experience at Van Horn and will recommend to our friends.

Radina Pehl

25 de oct. de 2014

good experience, nice place. would come again, and recommend to others.

Rebecca

24 de oct. de 2014

Great Service provided by Mike!!! Willing to work with us and easy to talk to.

mulunda bowa

23 de oct. de 2014

very friendly customer service by the salesperson including other staff. took his time to explain the different benefits of the vehicle and how best to help us with the purchasing. never tried pressuring us into buying the vehicle.

DAWN GRIESBACH

23 de oct. de 2014

VERY PLEASED WITH THE SERVICE, FRIENDLY, KNOWLEDGABLE, OUT GOING, FAST SERVICE.

Mike & Paula

23 de oct. de 2014

We can't say enough how great the service we got from Mike he drove to our home 85 Miles away. Then he also brought the paper work back to us to sign we are business owners and know how important customer serive is Mike gets an A++

Deb and Deb

20 de oct. de 2014

The staff was very friendly and welcoming. Easy to work with. Would recommend them again.

Alfred Nickel

18 de oct. de 2014

I originally inquired about the Lucerne they had on their website but it sold late last night so Travis gave me another option with the Lacrosse and got a great deal.

Erica

18 de oct. de 2014

Everyone was very nice and super helpful, answered all questions and worked with me. Very happy with my experience

SHEILA ASSAF

17 de oct. de 2014

I APPRECIATED TRAVIS LOOKING AT MY OLD CAR AND MAKING THE SUGGESTION OF LOOKING AT THE 2014 HYUNDAI ELANTRA AT THE PRICE GIVEN. ALSO, HE MADE EVERYTHINGEASY AND RAN SMOOTHLY. I AM VERY HAPPY WITH THE SERVICE AND THE PURCHASE OF MY NEW CAR.

Ryan Stark

13 de oct. de 2014

I came to Van Horn for an Eclipse and they worked with me gave me a fair deal and I'm excited to be driving my new car home!

Dan Jorgensen

13 de oct. de 2014

Travis greeted us with enthusiasm and knew quite a bit about the vehicle. He got us into a test drive and we fell in love with the vehicle, great with accomodating us with their best price and we got a great deal.

sports fan

11 de oct. de 2014

The salesperson was very friendly with my only complaint being that they couldn't knock the price any.

Doug Fleming

9 de oct. de 2014

We came to Van Horn Hyundai of Fond du Lac and got a great deal on our new Sonata and everything was so simple. Thank you Van Horn!

Ronald Dybul

7 de oct. de 2014

We came back and bought another Hyundai from Van Horn in Fond du Lac. They gave us another Phenomenal deal. Will be back.

Allen Richter

6 de oct. de 2014

Travis greeted us and showed us a couple vehicles that fit our needs and we decided upon the acadia and we got a great deal!

Austin Gruettner

3 de oct. de 2014

Van Horn got me into a car I wanted with little out of pocket and I couldn't be more happy. Thank you very much!!

chuck

3 de oct. de 2014

bought a used vehicle from mike and traded in my old vehicle he was very easy and nice to work with.

Greg and Emily M.

2 de oct. de 2014

Jake was great to work with. He listened to all our needs and found a great fit for us and our newborn son. My husband and I made the trip up from Wauwatosa to originally look at a Ford Focus, but found it did not suit our needs. Jake was able to find a nice wagon for us that will be perfect - and the price was right. The Starbucks and Oreos in the breakroom is a nice touch. We'll definitely be back again, as Jake was easy to work with and made the buying process easy.

Roger

1 de oct. de 2014

My wife and I had a great experience buying our car here! Very knowledgable, laid back staff that laid out our options, understood our needs, and listened to us. We are very pleased with the buying process presented to us here. Thanks and we are very excited to have a new vehicle!

Qiu Ju Mei

1 de oct. de 2014

we came to van horn drove several cars and settled on the elantra and the van horn team gave us a great deal.

Chris Riley

30 de sep. de 2014

The Van Horn team worked with me and got me a fair deal. Process was easy and they didn't hide anything. Will be back!

Heather

29 de sep. de 2014

Mike was very welcoming and answered all of our questions. We had a great experience and would recommened him highly.

Debby

27 de sep. de 2014

Mike spent alot of time showing us how ever thing work and he was the best salesman we ever work with.

Mary Nummerdor

23 de sep. de 2014

We came back to Travis after he sold my daughter her Santa Fe Sport and we got a great deal and the process was so simple.

Kevin Bauer

22 de sep. de 2014

We bought our 2nd Santa Fe Sport from Travis and Van Horn Hyundai of Fond du Lac. We are very happy with the service and would recommend this dealership.

J Guadalupe Cervantes

22 de sep. de 2014

We came to Van Horn looking for an Enclave and Travis helped us out immensely. Great Service and great experience.

Ryan11d6

20 de sep. de 2014

The process was easy and fast. Got a great deal and was happy with the willingness to negotiate.

BadgerFan

20 de sep. de 2014

Overall good experience. Clean and friendly staff. Clean Facilities. Sales person very honest, Easy to work with and helpful.

al fisher

20 de sep. de 2014

I came in due to the big sale they had at Van Horn Hyundai of Fond du Lac for a 2014 Sonata and they found me one and we finished the deal in a matter of a day. Great experience!

Jerry

18 de sep. de 2014

Friendly staff. No pressure to buy. Quality of vehicle yet to be determined.

liztolo

14 de sep. de 2014

My husband and I went to Vanhorn Hyaundi in Fond du lac looking for a newer vehicle with good gas mileage. We then test drove a scion IQ and just two hours later we were driving away in our new car. This is experience was wonderful everyone was great to work with. I would recommend this dealer to anyone.

Ed Wollangk

13 de sep. de 2014

Travis greeted us on the lot and had us drive a few different ford edge's. We found the right one and we're driving home in it today!!

Eddie Nalls

12 de sep. de 2014

Travis greeted me at the door and got me driving right away. The management team worked hard to get me a great rate and I'm completely satisfied with Van Horn Hyundai of Fond du Lac.

Ss629

12 de sep. de 2014

Terrible experience. Test drove a car that was unsafe to drive. It had a flat tire and the came up while as were driving Ns wouldn't latch. then got a low trade in price abd was told our truck would be on the lot for $7,000 and they have almost the same one with 50,000 miles more listed at $12,990

Chuck

11 de sep. de 2014

Very helpful in the car buying experience. Really like the lifetime power train warranty

Thomas

11 de sep. de 2014

havent had to deal for a car in years ... Travis made the transaction pleasant and rewarding

Alex Amend

5 de sep. de 2014

I came into Van Horn looking at trading out of my car and lowering my payment and they exceeded my expectations. Thank you for everything Van Horn.

Eric Copley

5 de sep. de 2014

I was in contact over the phone with Travis because i'm from Illinois and he was more then helpful, he got me approved and I'm very happy to be driving home in my new car!!

wsmom3

5 de sep. de 2014

Bought this vehicle first week had problems they couldn't figure it out went on for over a month to the point where it was there more then I had it. Now it stalls and is parked there and I sit with no vehicle a car payment and they want me to settle for something less then what I had. Totally not fare basically I am screwed

Jan Breitweiser

5 de sep. de 2014

Excellent service with my purchasing experience at Van Horn. Kelly Kent was very friendly and knowledgeable and I will recommend her to others. Thank you.

andrew

3 de sep. de 2014

mike makes any deal happen!! It was super fast service and he had awesome patience for my pickyness of a vehicle. Bought two vehicles from him in the last 6 months. Highly recommend mike to anyone!!!

Jeff & Dorthy

30 de ago. de 2014

Mike was so pleasant to work with no pressure and explained every thing to us. The SantaFe is so nice this is our 2nd one we bought

JLK

30 de ago. de 2014

Ask for Travis. Excellent service and was welcoming.

jordan born

30 de ago. de 2014

this is the second vehicle i purchased from mike smith. he is an outstanding salesman and i wouldn't want to deal with anyone else. he always makes the deal happen. i will be back again for sure.

Amber

30 de ago. de 2014

Everyone was very friendly and super helpful. We weren't pressured at all and would definitely come back. I was very impressed!

happy customer

29 de ago. de 2014

Everything went so smoothly. Super easy car buying experience with very welcoming staff. Would refer a friend and buy here again myself. I'm very pleased!! Thank you salesman Travis DaPra!

Randy Stageman

29 de ago. de 2014

Answered all questions well and explained the process. Quality vehicle and friendly personel.

Janet Breitweiser

29 de ago. de 2014

It's a pleasure doing business with Van Horn of Fond du Lac. Kelly and everyone is very friendly, are very prompt in answering questions and taking care of my needs. It's been a great experience and I would definitely recommend Van Horn to anyone shopping for a vehicle.

Tyler Tolonen

28 de ago. de 2014

first car I have ever got from a dealership. Whole process that made real easy and I would love to get cars from them in the future.

Emily Banta

27 de ago. de 2014

I had excellent service and have nothing bad to say, my sales rep was very accommodating and easy to work with. He was very honest and made the buying process enjoyable and easy.

Buslaff Family

27 de ago. de 2014

Had a great experience with my daughter buying her first car! Kelly was on top of keeping us informed on what was going on. We will definitely be coming back and asking for Kelly.

Ronald

26 de ago. de 2014

Mike Smith and Van Horn truly understand the meaning of customer service. This is my second car with Van Horn and because of the great experience i have had with Van Horn, I drive the hour and a half as a repeat customer. They take there time and get you in the car you want. I will always choose Van Horn for my car purchases!

Gerald Hebert

26 de ago. de 2014

Great customer service at Van Horn, between manager Josh and Salesman Travis we got a great deal and extremely happy.

Brad's mom

25 de ago. de 2014

Travis is a very good salesman. He is very knowledgeable and personable and not pushy.

taya plum

25 de ago. de 2014

Very friendly service! Very friendly and fast buying. thanks for my awesome bug!

Chad & Candice

23 de ago. de 2014

Mike was great! Provided all of the detail needed to make an informed decision that lead to us to an awesome purchase. We are very pleased.

Paula

23 de ago. de 2014

Mike was very easy to work with. I would recommend him to friends and family.

Nate

22 de ago. de 2014

Great service throughout the whole process of purchasing a vehicle, very understandable and great pricing thanks to Mike! Very nice selection of used and new vehicles, highly recommended if you're in the market of a new vehicle!

Robert Richards

21 de ago. de 2014

my boyfriend Bobby bought me a Scion XB from Van Horn, it was quite easy and we got a great deal. I'm very pleased.

Robert Richards

19 de ago. de 2014

Travis greeted me when I walked in the door, he showed me a couple cars and we landed on the Xb. I'm very happy with the process and my purchase.

Carson

18 de ago. de 2014

Excellent and friendly sales team! Wonderful experience, felt welcomed and comfortable. Wasn't pressured into buying, nothing was forced, very easy going.

T Copeland

17 de ago. de 2014

I'm the first to admit my credit is far from good, so I wasn't sure I'd ever be able to get financing for a vehicle. Van Horn Hyundai not only got me financing, they got me a great car (2012 Chevy Malibu LT)! From the moment I got the pre-approval notice from Renee until I closed the deal with Shannon everything was so easy I almost thought I was being "Punk'd" and that at any moment someone was going to tell me it was all a joke. When I got to the dealership Renee greeted me with a great big smile and showed me the amenities (including a Starbucks coffee maker that ground the coffee fresh!), and very shortly after that Shannon came over, explained very clearly what we were going to do and what to expect, including explaining that one of the goals that day was to help get my credit back in shape. After that we went out to the lot where he pointed out several vehicles he felt would fit my budget and be a good fit for my transportation needs (reliable, good gas mileage, etc.). I thought he was going to show me two or three, but I think he pointed out seven or eight! He showed me the Malibu, I took it for a test drive, and not long after I had the keys in hand and drove away in my new car. The whole process took about 90 minutes; far less than I was anticipating. Everyone there was very friendly, and the whole place had a very laid back and pressure-free atmosphere. I cannot stress enough how simple it was, and how amazed I was that they found a way to get someone with my less-than-stellar credit into a great vehicle. All I can say is that whether you have flawless credit or not, give the team there a chance-my experience was fantastic!

amanda janz

16 de ago. de 2014

very helpful and made my buying experience excellent

Hailey Dreyer

15 de ago. de 2014

Bought a brand new 2015 Sonata from Mike Smith - worked to get into my payment range and price

Betsy Marringa

15 de ago. de 2014

I purchased my second vehicle from Van Horne Hyundai of Fond Du Lac from my favorite salesman Travis DaPra. He is very polite and knowledgable. He was able to keep my payment with in my budget and I highly recommend

Dan & Hope

15 de ago. de 2014

Very impressed with our experience at Van Horn Hyundai in Fond du lac. The general manager came over and introduced himself to us! That has never happened at any other dealership. Everyone was very friendly! This was the first time that we actually felt good at a dealership. Shannon and Kelly worked very hard & explained the process to us. We drove 50 miles to come here and we will definitely be coming back!!!

thaok

12 de ago. de 2014

Mike was helpful and friendly. He didn't pressure us at all into purchasing the car.

Joel Wiltgen

12 de ago. de 2014

We were in contact originally with Erik but the day we came in he was off so we were greeted by his brother Travis and he showed us some vehicles that were in our budget. They found us a vehicle and were great to work with. Thanks Van Horn.

Rebecca Haynes

11 de ago. de 2014

Travis greeted us in the parking lot and we didn't know what we were looking for and he suggested the Santa Fe for us, after we drove it, we fell in love with it. Van Horn was very fair and we got a great deal. Would recommend them to anyone!!

John P

9 de ago. de 2014

My experience today went very well.I am pleased that I came here to get my new vehicle.Thank and have super day!

Carol Quimby

9 de ago. de 2014

We came in to look at the 2006 Elantra and Travis greeted us. Van Horn was very professional and we feel we got a good deal.

Used Jeep Buyer

9 de ago. de 2014

The employees here do a great job of assisting the customer in finding the car they want. Mike was dedicated to our servicing by spending a lot of time with us. I would highly recommend finding him if you were to come into this dealership looking for a deal.

Doug Berner

9 de ago. de 2014

I went to Van Horn because I bought a car from them before. Travis was very helpful and Tim the manager gave me, I feel, a fair shake of the dice.

Roxanne

8 de ago. de 2014

Van Horn made us feel comfortable and welcome, overall great experience.

madmax

8 de ago. de 2014

Very friendly, and willing to help. But as in any buying of a car the dealing is a bit much of a back and forth.

Romond

7 de ago. de 2014

The customer service was great. I got what I was looking for and I am leaving satisfied.

Ashley Tutkowski

5 de ago. de 2014

I called in awhile back and talked with Travis and he kept following up with me and finally came up to Van Horn Fond du Lac and got a great deal. Great experience!!

Mary "Santa Fe customer"

5 de ago. de 2014

Excellent customer service in pricing and finding the right vehicle for me.

Haile Erickson

4 de ago. de 2014

Travis greeted us with a lot of energy, he wasn't pushy and the whole buying process was very easy. I'm so happy I bought from Van Horn.

Gary Stinson

4 de ago. de 2014

I was referred by Tim LaBelle and I got a fantastic deal. I'm very pleased with the whole dealership and how easy the whole process was.

colin.sakol

4 de ago. de 2014

I found the car of my dreams at Van Horn Hyundai of Fond du Lac. Special thanks to Kevin Miller for helping make my dream come true. I could not be happier!

Arturo and Hilda

2 de ago. de 2014

we had an awesome experience with jake. Would come back again!!!

John

2 de ago. de 2014

Friendly informative, very helpful Put us in a beautiful car Would highly recommend and will definitely come back

Wayne and Rene

2 de ago. de 2014

We came to the dealership for maintenance of our Tucson and left with a new Sonata hybrid. Kelly was extremely professional and friendly making for a comfortable and enjoyable experience WE would recommend working with her if you plan to purchase a vehicle at Van Horns. She is fantastic!

Jennifer Ohlmann

2 de ago. de 2014

I began my used car search with a different dealership in town, but after 4 very stressful and unsatisfied days I was ready to throw in the towel. My cousin suggested I go and see Kevin Miller at Van Horn and just see what they had out there. Best. Advice. Ever. Kevin was knowledgeable and friendly and he gave me the time I needed to think through thus big purchase. He and Michael Schibline worked together to help make this big purchase one of the easiest I had ever done! I already recommended Kevin to my grandparents who just made a purchase last week and I'll continue to recommend him to friends and family!

Aschmidt

1 de ago. de 2014

After going to 3 different Hyundai dealerships, coming to Van Horn has been the most pleasant car buying experience I have had. Everyone was super nice and willing to talk me through my first brand new car.

Kvbkst

1 de ago. de 2014

Our salesman Kevin Miller was very helpful and informative. He also made sure I had the correct information for setting up Bluelink and XM. This Elantra is a great fit for our needs.

John and Terri Taylor

31 de jul. de 2014

Josh did a great job. He was not pushy and was there when we were ready. He was flexable and was willing to work with us

Steve Bielefeldt

30 de jul. de 2014

I dealt with Travis via email and over the phone and we worked out a fantastic deal. I'm very pleased with the management and Travis how they treated the whole deal. Will keep coming back to Van Horn!!

Anne

29 de jul. de 2014

The buying process was very pleasant. I appreciated the written literature on the car I was looking at. It helped me learn some details about the car that I wasn't thinking of. Kelly was wonderful to deal with, very knowledgable and accomodating.

Jill

29 de jul. de 2014

Mike was extremely responsive and helpful. We looked all over the Fox Cities, Milwaukee, and Chicago and the price and quality of the vehicle was by far the best we found in the model we were looking for. Also was very impressed that they were willing to repair a small scratch and then deliver the car to us.

LeAnn and Dennis

29 de jul. de 2014

Jake did a nice job looking for something we were interested in and found it in record time .

Carol Grainger

28 de jul. de 2014

I just purchased my 4th vehicle from Van Horn Hyundai of Fond du Lac. They gave me a great deal. Manager Tim and salesperson Travis worked with me so much and I can't thank them enough!!

Donald Butkowski

28 de jul. de 2014

Kelly was very helpful and professional. She walked us through each step of the process and explained it in great detail. I highly recommend working with Kelly. Thanks. Looking forward to our new car.

Cassandra Mrozinsky

26 de jul. de 2014

Everyone was super friendly from start to finish. Best car buying experience thus far. Will definitely shop here next time I'm looking for a new car. Kelly was awesome!

Elizabeth Steffes

26 de jul. de 2014

Loved my experience at Van Horn. Simple easy process and they weren't pushy. I will recommend them to everyone.

sue

25 de jul. de 2014

good experience overall. good customer service, happy with my purchase love my new car

Paul

25 de jul. de 2014

the sale team was real nice and easy to work with no pressure buying atmosphere and explain everything thats why i am buying another truck from them.

Smorris

24 de jul. de 2014

Jake Duel was great to work with! No hassle, great deal, great car!!

Dan

23 de jul. de 2014

I came in for coffee and ended up buying a new car from Kelly!!! It was a great experience! Very friendly staff and a smooth process with her! Would recommend Van Horn Hyundai & Kelly to anyone looking.

Richard O

23 de jul. de 2014

It was a sincere pleasure working with Jake he made it happen!

Matthew

23 de jul. de 2014

This is the second Elantra I have purchased from Van Horn in the last two years. This one is for my work and is older, but they were willing to show me what I needed and work with me on price. Kelly Kent is the sales rep I worked with and I would highly recommend her. She's knowledgable and careful to make sure she's giving you the correct info on your purchase. I highly recommend both her and Van Horn in general.

Joe

22 de jul. de 2014

I bought a used 2004 vw passat from van horn. The process was overly simple and easy to get through. They have excellent costumer service.

Daryl Wolf

22 de jul. de 2014

Travis greeted me after hours and helped me out. Took the time to take me on a test drive and go over the vehicle with me. I am overall satisfied with the I was treated at Van Horn.

Chai Lor

19 de jul. de 2014

Mike Smith did a wonderful job helping us. Love the service and got the car/suv we wanted. Five Stars!!!!!!

Diana

19 de jul. de 2014

I just bought my first hybrid vehicle from Jake at Van Horn Hyundai. Jake was very informative and very helpful with me in buying my new Sonata. I would recommend this employee for anyone interested in buying a Hyundai vehicle.

wendys

19 de jul. de 2014

She was awsome to work with honest and down to earth. Would highly recommend her as your next sales girl. So if you stop in ask for kelly you cant go wrong. Loved her!!!!!!!!

GUEVARA FAMILY

19 de jul. de 2014

EVERYONE WAS BEYOND PLEASANT TO WORK WITH. WE WILL DEFINITELY BE BACK!

kathy

19 de jul. de 2014

we stopped on a Sat morning after seeing a car online and Jake took great care of us. We drove 2 different vehicles, decide on 1 and got us in and out within an hour. Outstanding. Friendly, knowldgeable and very helpful.

Jason and Laurie Novak

19 de jul. de 2014

Excellent experience. Would do buisness here again!

Brett Morth

18 de jul. de 2014

made it a very easy process on buying a car. I am very pleased with my purchase.

Jamie

18 de jul. de 2014

I saw a car on cars.com from Van Horn. Spoke several times to a sales lady about the car since we were driving 1 1/2 hours to look at it. I asked specifically several times if there were any body or mechanical issues. She told me it was a beautiful car. Got there only to find that it looked like someone drove it along side a railing. The entire driver side was dented, scratched and rusted. It was horrible! They then had me drive another car and it was literally duct taped! While driving it the visor fell down and exposed a huge wad of duct tape which was supposed to hold it up. What a joke. All the cars on the lot were over priced and junk. Left with nothing but a cup of coffee and a bunch of oreos. NOT WORTH THE DRIVE OR THE TIME!

Gary

17 de jul. de 2014

Pulled into the dealership not knowing what to expect. Pruduct Specialist Jake was very helpful on having all info on a vehicle I was interested in. I would recommend Van Horn to anyone looking for an affordable, reliable vehicle.

Kathy

17 de jul. de 2014

Kelly was very pleasant to work with on the new car purchase. She was very knowledgeable on the features of the car we purchased. Thank you Kelly

Lisa Bungert

16 de jul. de 2014

I enjoyed working with Jake, very pleasant experience, I was not happy with my last vehicle.

kristina torgersen

14 de jul. de 2014

we got a great deal, and got to work with super friendly people. we were in backwards situation and they did everything they possibly could to get us in the car we needed

Lori Amoriello

12 de jul. de 2014

Jake was very helpful and made the buying process quick & easy!

megan

12 de jul. de 2014

great customer service....nice selection of cars........

Jacob Nieuwenhuis

12 de jul. de 2014

The car had the oil change light on even though the oil was changed. Simple fix but almost scared me away because I thought the wrench was a service engine soon light.

Bob and Mary

12 de jul. de 2014

We came in to Van Horn and Jake Duel approached us. Was not high pressured, told him we didnt want to feel pressured. We took a test drive in the Sonata really liked the car. Very good explaining all the features and informative and more importantly didnt treat us any differently because we're a little older.

Nelson Bardal

12 de jul. de 2014

Great experience, nice folks. They met our finance expectations.

Harvey Gysbers

11 de jul. de 2014

We looked at a number of cars over the weekend and found two Enclaves at Van Horn. Then on Monday we went in and met with Travis DaPra and review the two cars with him and took both of them out on a test ride.We liked the 2009 Enclave and got a good trade in on our old car. Travis did a good job of explaining things and we bought the car. It was great doing business with him and we will pass his name and Van Horns on to others we know that are looking. Harvey Gysbers

armadillo

11 de jul. de 2014

great experience! jake was friendly and very helpful!

Amanda Jo

11 de jul. de 2014

Evan was just amazing at helping find the right car and worked with me so it fit my budget. He is a great salesman!

Eric Felton

11 de jul. de 2014

Travis has been so helpful, I came in with a certain payment I wanted and certain vehicle and he got it done for me. I would recommend Travis and Van Horn to anyone!!

Eric Dommisse

11 de jul. de 2014

Travis greeted us with enthusiasm and was very professional. He walked us through our options and helped me buy this car, he didn't push me into this car.

Kevin K.

11 de jul. de 2014

Thanks to the Jake and the whole team at Van Horn for help with the purchase of my 2013 Dodge Charger! Everything was seamless from start to finish. I definitely will be back when I'm ready for a new one!

Candace S

11 de jul. de 2014

Feel I got a good car at a good price and what I wanted. Can't do any better than that.

Eddie 'n Amanda

10 de jul. de 2014

Kelly was super attentive and answered all our questions thoroughly. The process was smooth and the price fair. Good experience.

lovethisplace

10 de jul. de 2014

Great customer service. Came out to greet me every time that I came in. Asked questions to get to know me and make sure that the vehicle was a good fit for me. Easy going sales person--a very enjoyable experience. Definitely not pushy sales and made me feel welcome and appreciated. I would highly recommend this dealership.

James D

10 de jul. de 2014

My wife and I were looking for a newer, and bigger vehicle and wasn't quite sure what we were looking for with 3 kids. Jake Duel showed us a Dodge Caravan and my wife and I just love how it drives and all the room for the kids and extra storage. Jake did an excellent job in helping us get a better vehicle and we will definitely be coming back for the great service and great deals!!!

Mark

10 de jul. de 2014

Made the car buying process very easy and smooth especially for a first time buyer.

Marie VanRossum

9 de jul. de 2014

Evan White made it extremely easy to work with. He went above and beyond to get the vehicle in that I wanted.The accomidations while we waited were excellent.

lisa804

9 de jul. de 2014

Excellent customer service--friendly, attentive, aware of my needs and listened to me.

jamie

8 de jul. de 2014

Everything was smooth and everyone was professional. Would recommend to other buyers. I would buy from here again.

Todd Caduto

8 de jul. de 2014

Kelly was great, everything went really smooth! Great price for a really nice car.

Brenda Pagel.

8 de jul. de 2014

Travis was definitely the best. He took time to show me options and really listened to what I needed and wanted in a vehicle. I bought a 2014 Tucson and couldn't be happier with it or the whole buying experience.

findaway

7 de jul. de 2014

totally awesome, incredible and you ROCK plus popcorn even!!!!!

Joshua

7 de jul. de 2014

I was able to find a nice car for a nice price thanks to Mike Smith from Van Horn Hyundai. I would recommend this dealership in Fond du Lac.

Harvey Gysberg

5 de jul. de 2014

We contacted Van Horn dealership and spoke with Brittany. She provided us with great information on the Buick Enclave and set us up with Travis who was very courteous and knowledgable. Thank you Van Horn.

Santa Fe Owner

3 de jul. de 2014

Jake was very helpful and nice. He even came in from home when he found out I was here with questions and it was his day off.

Missy Milleson

3 de jul. de 2014

Jake was a pleasure to work with and my husband loved the starbucks coffee machine.

jaymes65

2 de jul. de 2014

We purchased a new Sonata from Van Horn Hyundai and our salesman was Robby Roehl. Robby was very helpful and not pushy but we came away feeling like his superiors were making him say things that were not true and we feel we were not given a fair trade in price for our 2008 Elantra. Many times we referred back to the letter we got in the mail and were told well that doesn't apply any more since they had to get the car we bought from a city close by. We were also charged for them having it brought to Fond du Lac which they never mentioned until we were signing the papers. $150.00 is a lot of money to have a car from another lot 30 miles away delivered to Fond du Lac. Again, nothing against Robby, he was very pleasant but we left feeling cheated on the trade in price because of a light being on on the dash board We know Robby has no say in what is offered so we do not hold this against him.. This was our 2nd time buying a car here and the first visit was much better.

Dave and Mary

2 de jul. de 2014

It was not only a priviledge but a pleasure to work with Jake Duel on our new Santa Fe purchase!

Larry Zarling

1 de jul. de 2014

thing went very fast and smooth.stayed late to get ever thing done.

Connie Price

1 de jul. de 2014

We walked into Van Horn and were greeted within seconds of walking in. Travis got us to the payment where we wanted to be and overall we are very pleased with Van Horn.

Russell Smith

30 de jun. de 2014

Travis greeted us with enthusiasm and was knowledgable and friendly. He helped us out and would recommend him to anyone. Great process.

JANET BENDER

30 de jun. de 2014

MIKE GAVE VERY FRIENDLY CUSTOMER SERVICE AND WAS VERY EXCELLENT AT EXPLAINING EVERYTHING TO US. WE WILL RECOMMEND THIS DEALERSHIP AND MIKE TO ALL OF OUR FRIENDS.

Melissa Bader

30 de jun. de 2014

Kelly has provided me with the opportunity to stay in the Santa Fe and for that I am very greatful. Thank you Kelly.....

Angela B

30 de jun. de 2014

I have purchased two cars from Jake and both times he did an excellent job of finding a car that both suits my needs and fits my budget. He got me some amazing deals and made sure I was taken care of. I would recommend seeing him today for your car needs!

Bryan McKenzie

30 de jun. de 2014

I was in the market to try and get a new car. Travis and his management team worked very hard to get me into a new car and I would recommend this dealer to everyone. Great easy process.

Juliana Marrufo

30 de jun. de 2014

Well done deal. I am a very happy customer. Travis is a excellent car sales man.

NicoleandKyle

28 de jun. de 2014

We came in to buy a used car and Mike was extremely helpful into getting us into a brand new car within our budget that was exactly what we were looking for. The whole process was fantastic. We didn't feel pressured into buying ANYTHING, we felt as though he was listening to exactly what we were saying and found us the perfect vehicle.

Mike G

28 de jun. de 2014

After doing some research on fuel efficient cars, we found the 2012 Ford Focus on Cars.com. My father and I decided to give it a drive and check out the vehicles at Van Horn. We were quite pleased with the entire buying process. If you need a new car, come see Erik D! Highly recommended!

Christina Gessner

28 de jun. de 2014

I recently came to VanHorn for a used car. But liked the Sonata.

dave

27 de jun. de 2014

purchased used car from jacob, went well would definitely come back

linda nuttall

27 de jun. de 2014

Service was great! Really appreciated all the hard work and friendly service!

Shin

27 de jun. de 2014

Travis was very helpful and helped me get the price I wanted to be at. I will be telling my friends about Travis and Van Horn of Fond du Lac.

Natalia

26 de jun. de 2014

I was looking for a Ford Escape on Cars.com and located this dealer with the car I wanted 2 and a half hours from me. When we showed up we were quickly greeted by Evan the sales guy who was awesome and friendly. Showed us the ins and outs of the car and answered all questions quickly. Overall the buying process was easy and painless.

Algebrateach

25 de jun. de 2014

We worked with Jake Duel as our salesman and he was fantastic! Very friendly, patient, and helpful. They worked with us to find the car we wanted. Our experience began with a flyer received in the mail, we emailed the dealer, received answers immediately and phone calls that were extremely helpful.. We would deal with Van Horn again and would definitely ask for Jake.

Lance Lewis

25 de jun. de 2014

Travis took very good care of us and made us feel comfortable during the process. All of our questions were answered to our satisfaction. I would recomend this dealership to anyone looking for a new or used vehicle. Great selection and a no nonsense way of doing business.

David Freund

25 de jun. de 2014

Friendly salesperson, more than willing to work with our finances and keep our payments low. Kelly Kent was very helpful and personable.

Ryan

24 de jun. de 2014

Mike was super helpful and was able to facilitate my needs and get me a better car than I came in for. He and the staff helped with everything, and was able to get me in and out quickly.

Nleven1991

24 de jun. de 2014

Jake Duel was excellent to work with. Friendly and down to earth. Helped me with exactly what I needed. Got me in my new mustang the same day! Highly recommended!

lihfus

23 de jun. de 2014

Travis was awesome. So was the guy who took our money. Very good experience! 100% better than our experience at Holiday.

Alex Solonowicz

23 de jun. de 2014

Did a lot of research while looking to purchase a 2014 Santa Fe Sport. Originally from Chicago, I worked with Erik to find the best available deal and my wife and I are very satisfied with the purchase. Erik was very knowledgeable and easy to work with. Thanks again!

Debra Thomas

23 de jun. de 2014

she was very patient even when things was held up on the process. she kept me company and waited until the manager was free.

Gary Isaacs

23 de jun. de 2014

We were greeted promptly. Travis was our salesperson and he was very professional and was knowledgeable. I would recommend this dealership to all my friends

Mavis "hot rod" Schwanke

23 de jun. de 2014

Good service, reasonably fast. Jake was very helpful and friendly.

Sebastian

21 de jun. de 2014

Had a really hard time negotiating. Not very forthcoming, but after some back and forth we did find some middle ground. Our sales rep Kelly was very nice and helpful during the process.

Pumpkin

21 de jun. de 2014

Our experience at Van Horn Hyundai was very pleasant & actually fun. I normally do not enjoy buying cars as it is always a hassle but not here. Fun!

Ciara Thomas

20 de jun. de 2014

Got my car for the right price, and even had the concerns I had on it fixed while I was signing paperwork on it to buy! Not to fond of waiting but that comes with all dealerships. Overall, I would take the 30 min drive to come out here to get my car serviced or oil changed any time!

Jeff Jewett

20 de jun. de 2014

Everything was great! Friendly service and we are very happy with our decision to purchase our Taurus here!

Brian Weinfurter

20 de jun. de 2014

Travis was very helpful. We were in contact throughout the day and answered all of my questions. I am very happy with the way everything was handled and the process was easy.

Carlyle Hosking

20 de jun. de 2014

Loved my experience at Van Horn. Manager Josh and salesman Travis were so helpful throughtout the process. Will be telling friends about this place.

Brenda Pagel

19 de jun. de 2014

Travis was more than helpful. He went out of his way and made me comfortable.

Dave&AllieDE

19 de jun. de 2014

Bought a 2011 Sonata from MIke. Great buying experience! Mike was knowledgable from both his inventory and car knowledge standpoints. No problem in recommending him and the dealership to anyone.

Marco G

18 de jun. de 2014

I have good experience with Jake Duel. Good business

Mike Dunn

17 de jun. de 2014

Mike was very nice person as well as a sales person, He made us feel like we had been friends, Thank you again for taking part in my first truck buying, It was a pleasure to do business with you. Mike Dunn

EMiller

17 de jun. de 2014

Evan worked really hard to answer my questions. He was fairly low pressure, very informative, and personable!

Nancy C

16 de jun. de 2014

Have bought several vehicles from Van Horn and have always been please with the service. Mike did a super great job best service I ever had

Donna Ziebell

14 de jun. de 2014

Brittany was great - really enjoyed working with her!

Michele Rogers

14 de jun. de 2014

From the moment I met Evan he couldn't have been more helpful. He did an excellent job of selling me this beautiful car.

Jas1125

14 de jun. de 2014

Great service, was time to trade. Everything went smoothly and received a great price. Just ask for Jake from State Farm!!

Pack Dogs

13 de jun. de 2014

Erik was awesome! He had cars ready for me when I got to the dealership and was very helpful with a tricky finance situation and really came through for me. He was great with helping my seven year old pass the time and even treated him to some potato chips. I guess you could say that with Erik you get it all and a bag of chips!

Amy

13 de jun. de 2014

Great car buying experience! I would recommend anyone looking for a great vehicle to come here. Our salesperson Eric was very friendly and helpful. I will definately send any family or friends looking for a new car to see him at Fondulac van horn!

Kim S

13 de jun. de 2014

My experience with Brittany Van Egtern was excellent. She helped me find the car I wanted and provided 5 star customer service through the entire process. I would highly recommend working with Brittany and Van Horn Hyundai.

connie thao

13 de jun. de 2014

jake sales person, really freindly and informative.

Ashley H

12 de jun. de 2014

We were in contact with Erik DaPra throughout the entire process. He was extremely helpful, very patient, and put a lot of time and effort to make sure that we got into the car we wanted at the price that fit our financial budget. I would highly recommend going through Erik at Van Horn Hyundai to purchase your next vehicle!

SJ

11 de jun. de 2014

Our salesman Erik was great, personable. Service department did not have the vehicle ready or cleaned but did rush to get it done after purchasing and will make repairs when parts come in...all and and a good buying experience. Didn't feel under prioritized because it was a used older vehicle, would go back to salesman for next vehicle purchase

Tammy J

10 de jun. de 2014

Very friendly sales staff. Willing to go the extra mile.

Naomi Templer

10 de jun. de 2014

Jake at van horn was very easy to talk to and he made my car buying experience awesome!

Ronald Guell

7 de jun. de 2014

Manager Tim was a delight to work with and the salesperson Travis was very helpful when it came to the car and the whole process. I would definitely recommend this dealership to all of my friends.

Mick

7 de jun. de 2014

Kelly took great care of us and found the perfect vehicle! She addressed all of our concerns and got us in a car the same day. I was impressed and would recommend her to anyone!

David Sevcik

7 de jun. de 2014

Mike the salesperson was very patient and helpful. No pressure which made the sale for us.

Dave S

6 de jun. de 2014

worked with a a Jake Duel in the process of test driving and the sale deal. Things went vary well and enjoyed working with him and the Business manager Mike Schibline. Will definitely try to send more customers to this dealership and have them work with Jake and Mike!!!!!

m and z

6 de jun. de 2014

Good service and great location. They worked a lot with us to find the perfect car we wanted to buy.

SNowak

6 de jun. de 2014

Really appreciated the helpfulness and attentiveness of Evan and the team. Great to work with and stayed within our budget. Made sure that we were well taken care of and our kids would be riding in a safe vehicle. Thanks!

josh

6 de jun. de 2014

very clean inside, brandon, erik and nikki were great during the entire buying experience.

mattwalsh

5 de jun. de 2014

really good service and help. awesome answering questions

combea22

5 de jun. de 2014

Very pleasant to work with and very knowledgable about what may and what may not fit into my budget. No hassles or pressure. Would do business with again.

michael

3 de jun. de 2014

I would definitely recommend Van Horn. Eric DaPra was very friendly and professional. Made the buying experience very enjoyable. Everything went very smoothly was a great experience.....

zack Moore

3 de jun. de 2014

Erik was great to work with! excellent customer service. fair price.

Chris

2 de jun. de 2014

We had a great experience at Van Horn Hyundai with Kelly Kent. She was very friendly and knowledgable! I would def recommend her. It was a smooth process and a very friendly staff!

Kris

2 de jun. de 2014

Bought a used Honda Crosstour today and had great service from Erik. Friendly, helpful and made the process simple and stress free.

Michelle anderson

2 de jun. de 2014

wonderful experience. Evan was wonderful. will buy here again

richardpaszkot

1 de jun. de 2014

Robby was very helpful at showing us the cars we were interested in and patient while we made our decision. He was not pushy or 'in our face' as with some car salesmen. He was able to answer our questions and take care of us in a timely manner.

brandon

31 de may. de 2014

brittany did a great job meeting needs and expectations, no pressure and the experience went well.

JR

31 de may. de 2014

I bought a 2013 Ford Focus from Mike. The car drives great and the service was good. Got $250 off the sticker price.

Stacey

31 de may. de 2014

kelly was a pleasant salesperson to work with. the buying process was a little slow.

Katie

30 de may. de 2014

Very happy with everything. Fast and easy process I would recommended Van Horn to anyone.

brad haack

30 de may. de 2014

I was able to find a great van at a great price. Both Kelly and the management team were easy to work with and very helpful.

brad.haack

30 de may. de 2014

I was able to find a great van at a great price. Both Kelly and the management team were easy to work with and very helpful.

Mary Ann

30 de may. de 2014

I have bought 4 cars on my own and Mike was the very best service I ever had. The price I got was way cheaper than any other dealer and the buying process was so easy.

Callie

30 de may. de 2014

Great Experience! Helpful sales staff. Highly recommend this dealership! :)

ruthann ross

29 de may. de 2014

was immediately greeted by a salesperson ready to be of help. Happy with minimal time spent in the sales process, Travis friendly and personable.

Brooke

29 de may. de 2014

Great people to work with! Made the process very fast and easy! Love our new van.

Karl L

29 de may. de 2014

I walked in at 8 and I was surprised to find a salesman working. By the time other salespeople had arrived Jake and I had went on two test drives already. Well satisfied with how the transaction went and how Jake Duel took care of me.

Ben

28 de may. de 2014

excellent sales experience quick and easy jake duel was a good sales man and got everything taken care of

Becky

28 de may. de 2014

Mike went out of his way to help us get into my 1st New Car and I love it. Mike make it so easy for us and we got the best price of all the dealerships we look at.

doesntmatter3

28 de may. de 2014

I looked into buying a vehicle from there at first it seemed like it was good vehicle test drove it and was ok with it. Bought it the very next day noticed it was making a noise. Took it back there not even 24 hours later sat there all day because my understanding was that we were trading it for different vehicle that day nope was told would have to wait. Wasn't going to keep driving my children in a vehicle that I could tell something was wrong with it. So now I have been there all day talked to the used sales manager he ended up being rude and talking like a 2 year old all because I asked to have the general mangers number when they told me no I asked for Dick Strongs number they refused to give me any info and then told me to go tattle because I didn't get what I wanted. Come on now very unprofessional way to conduct yourself. I have three children and will not put them in that vehicle to drive them. I would not recommend these ppl to anyone. They are not very informative and waste hours of people's time.and the comment of not getting what i want came from the general sales manager tim goeckerman. Should Have Known Better But Buyers If You Have any issues department of motor vehicles takes complaints about dealerships.

debra schaub

27 de may. de 2014

I walked into the sales dept with a bit of trepadation since it has been 11 years from my last purchase of a vehicle. I walked out with a new Sante Fe and a smile in my heart! My sales rep quickly understood my automotive needs, and matched those needs with a car that fit my financial circumstances also. Being retired on a fixed income did not deter my rep or the Hyundai financial dept. thank you!

Katie

26 de may. de 2014

Quick n Easy process. Good customer service. Would recommend.

Matt

26 de may. de 2014

Kelly Kent was very helpful and very willing to work with us on our purchase.

Jose Sandoval

26 de may. de 2014

Found a truck on their website and Mike helped me through the whole process of buying my truck. Great customer service and great overall service.

Brandon

24 de may. de 2014

Kelly Kent was a very helpful employee; she was very nice and laid back, making it easy for my first car purchase. She was very experienced and always remembered points that were brought up. Thank you!

Ross

24 de may. de 2014

Erik was very helpful and a wonderful sales person. Buying process was a bit time consuming.

Steve P

24 de may. de 2014

Jake was great to work with, my family and I needed a vehicle that was bigger and more family friendly.

chappy

24 de may. de 2014

good overall service. Liked the staff especially Eric DaPra. we ended up buying a mazta 5 for an amazing price.

Kurtis A

24 de may. de 2014

Car was what I was looking for. Very busy, but wait wasn't too bad.

AlyssaL

24 de may. de 2014

Travis was awesome to work with. He was always easy to get a hold of and worked very hard to get me the best deal. I recommend Van Horn of Fond du Lac to anyone looking for a vehicle in the area.

Kelly

24 de may. de 2014

Kevin was great to work with. I didn't come in looking for a Hyundai but what a great car!!! Kelly and Jeff

julie

23 de may. de 2014

working with kevin and travis was very easy. they made the process simple and helped me out immensely. i will recommend this dealership to everyone.

jrslml

23 de may. de 2014

Helped with a unique loan situation and worked out a workable deal.

Jason and Crissy

23 de may. de 2014

Jake and the crew at Van Horn were quick to answer any questions we had, and gave us a really awesome deal on our Hyundai!

Sam and Kelly Wedge

23 de may. de 2014

overall great experience! I would definitely come back again in the future!

Wiscobadger13

23 de may. de 2014

Pressure free, friendly service. I would shop here again

dk

23 de may. de 2014

was very pleased with the buying process. no pressure and comfortable sales enviroment.

lynn weston

22 de may. de 2014

i was pleasantly surprised by the friendliness and happy with the vechile and willl definetly tell others about hyundai

Nick

22 de may. de 2014

I would give them -5 if I can Stay away from this dealer . The salesman Robby sold me a broken car ,He lied to me about the price also and he said that the car is certified but turns that the car was not certified .I had to spend a lot of money in the first week after I bought the vehicle. I am absolutely unsatisfied with this dealer and the salesman Robby. This guys cares only about how to ripped you off and get the interest from financing the car. I hope I turn around at least one person with this review Stay away never go to this false advertising dealer.

Earl Z

22 de may. de 2014

This is the 2nd new Hyundai we purchased from Jake! He was very thorough and had the product that fit our needs we will definitely buy our next vehicle from Jake!

shilaka

21 de may. de 2014

I had an awful experience buying a car from Van Horn Hyundai of Fond du Lac. In fact they ruined the whole excitement of buying a new car. I found them online; they advertised a Hyundai Sonata 2011 as a certified vehicle, and decided to go ahead and check it out, although I live 2 and half hours away. The sales person (Robbie) let me drive the car and I really liked it. The trouble started when I told Robbie that I want to buy the car with cash. He was so disappointed, even said Who buys a car without financing nowadays! Well, since when cash money are not appreciated??? So, to continue, he changed the price of the car, since it wont be financed (had to pay more for that). I agreed to the higher price, because Robbie repeated more than enough times that the vehicle is certified. Meanwhile, the sales person was keep pushing me into financing the car, even just for 6 months, and then pay it in full. At one point he was almost begging me! I paid almost $20000 in cash and left the dealership thinking that my new car is certified. After a week owning the vehicle there was a problem, It was raining and my car got flooded!!! I emailed the sales person and he told me to take my car to the nearest Hyundai dealership and theyll fix it for me also the air filter and cabin air filter were very dirty, something that they must have checked before selling the vehicle. And that is how I found out that the vehicle is NOT certified!!! When I called to FDL dealership asking about explanation, they told me that just because I paid cash I cant have that feature of the car and there is nothing they can do about it! I was shocked! I paid more for that feature and for paying with cashthat is what I call a false advertising and fraud!!! They lied to me and took my money! In conclusion, I would like to say that the people who work in that dealership are only interested in your money, especially the money youll pay in interest, financing a car. I am going to make sure more people hear about my experience with Van Horn Hyundai of Fond du Lac dealership and none of my friends, family or people I know will ever go there and trust those people! They just dont appreciate your business!!!

Rob

20 de may. de 2014

This is my second car i Bought from Mike, we love working with Mike he always calls right back and follow's up every time I call

jeremy hansen

20 de may. de 2014

we had a great experiance. evan was an awesome salesman with a good attitude. would highly recommend him to anyone.

Kelly

19 de may. de 2014

Kevin was great to work with. I didn't come in looking for a Hyundai but what a great car!!! Kelly and Jeff

Claudia

19 de may. de 2014

Everybody was great to work with, they got me the car I wanted and made it affordable for me as well!

fidela gonzalez

19 de may. de 2014

great service...will recomend to friends and family.

Kathryn McMillan

17 de may. de 2014

Everyone was wonderful to work with. We had to wait a bit, but for your business, that is a good thing. We can't say enough about how personal everyone was and pleasant to work with. Thank you for a great experience. We worked mostly with Evan White and he did a super job with accommodating our needs. He went out of his way to make us happy.

Code

17 de may. de 2014

Jake was extremely helpful in the purchase of my 2014 Hyundai Elantra! I would highly recommend visiting Van Horn Hyundai of Fond du Lac and working with Jake on your next vehicle purchase

cydney

17 de may. de 2014

I had a great experience. Very fast service and very friendly. Travis hooked me up with everything I needed.

Usedcarbuyer

16 de may. de 2014

Jake was a great help when we needed to change our vehicle. I would recommend him to anyone.

Kelly L.

16 de may. de 2014

Kelly Kent was great!! Best trade value given. Thanks Van Horn!

Allan

16 de may. de 2014

Web site was informative. did not like the pop up person coming in all the time. dealership clean. friendly staff - greeted when we came in the door and Kelly was very informative.

Celeste S

16 de may. de 2014

Erik DaPra was extremely helpful and made the whole buying process an enjoyable experience. He is very personable and I highly recommend visiting with him if you are in the market for a new car.

Kathy & Jim

15 de may. de 2014

Mike was the best salesman we ever dealt with. The follow up he did was super good

Steve and Ruth

15 de may. de 2014

Travis was great to work with and very trustworthy. There was no pressure for the sale and easily answered all my questions. I would definitely buy from them again.

Allan

14 de may. de 2014

Web site was informative. did not like the pop up person coming in all the time. dealership clean. friendly staff - greeted when we came in the door and Kelly was very informative.

DTF

14 de may. de 2014